Virgin Media Outage Report in Clitheroe, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Clitheroe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clitheroe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Clitheroe, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Nelson, Bacup, Burnley, Accrington, Clitheroe and Oswaldtwistle.
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Total Blackout | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clitheroe, England
Latest outage, problems and issue reports in Clitheroe and nearby locations:
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nevynxxx (@nevynxxx) reported from Rawtenstall, England
@virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.
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Matthew Stansfield (@matt_stanny) reported from Burnley, England
@virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Great Harwood, England
@virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤
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Daz Mckavett (@Dazmac1882) reported from Burnley, England
@virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee
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Jo D #KaftrioNow (@jodavidson65) reported from Nelson, England
@virginmedia very poor of you
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scott boyle (@scottboyle6) reported from Burnley, England
@virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.
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Shigufta khan (@Shigufta1) reported from Blackburn, England
@virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable
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Daz Mckavett (@Dazmac1882) reported from Burnley, England
You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor
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Michelle E (@Elle83) reported from Walton le Dale, England
@virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box won’t show on webpage to be able to contact someone
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Hol (@HolGaffneyx) reported from Blackburn, England
@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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Crazy Corner (@TerryBpne) reported from Walton le Dale, England
@virginmedia Don't really want to waste another hour of my life calling back yet again! Already wasted 2 hrs was given a 'direct" number which no-one answered. Call centre can't help or understand problem. What is the point? Do U get reimbursement for all the inconvenience @virginmedia ?
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John Clark (@1972johnclark) reported from Clayton-le-Woods, England
@virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service
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Daz Mckavett (@Dazmac1882) reported from Burnley, England
@virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow
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Crazy Corner (@TerryBpne) reported from Walton le Dale, England
@Sedds_lep @virginmedia Did you get help Dave? Tried 3 times and made an email complaint to @virginmedia - 28 days for a reply! Got a new V Box for second room, won't connect or verify. 3 hrs wasted on phone. What worked? I've given up...
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Nicky (@NickyRobbo80) reported from Blackburn, England
If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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Moose And Me (@mooseandme1) reported from Great Harwood, England
Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!
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𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England
@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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Matthew Stansfield (@matt_stanny) reported from Burnley, England
@virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.
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Crazy Corner (@TerryBpne) reported from Walton le Dale, England
@MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!
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Dave R (@SmartCoffeeOff1) reported from Blackburn, England
What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Morris (@Sean_Morris2) reported
@virginmedia Yes I have after this money has been taken out and left me with nothing to live on. I would like to cancel my services!
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Gavin Hannon (@GavinHannon56) reported
@virginmedia No it’s all 3 virgin media boxes. 3 different tv’s. All channel’s. Never an issue until I got virgin. Had sky for a long time with no issues.
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JoeFisherrrrrrr (@Jo3Fisherrrrr) reported
@atetoomanymars @virginmedia Don’t blame you! I’ve had them 18 months ago then left for Sky due to them constantly going down and having poor WiFi. I stupidly decided to go back, what a mistake that was!
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Lucy McGrother (@LucyMcGrother) reported
@virginmedia No never got sent it despite messages from vm saying it as due yesterday
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JoeFisherrrrrrr (@Jo3Fisherrrrr) reported
@virginmedia You should be paying me to stay! Your service didn’t go live to begin with and required an engineer and 2 weeks later it’s down and has been since 7am. How is anyone suppose to work from home when the basics of an internet connection cannot be provided?
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David Churchill (@DavidCh05623384) reported
@virginmedia I don’t want to give you my personal details on this public platform, but you have them so why can’t you pass this on to somehow can help me if you are unable to?
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Jo-Anne welsh (@BOPjo_anne) reported
@virginmedia No - currently you are saying problem is both in local area and that there is no problem
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Dave Long (@DaveLon20740523) reported
@virginmedia It's just gone down again. Approximately the same time as yesterday. This is not what I expected from Virgin. ☹
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David Churchill (@DavidCh05623384) reported
@virginmedia Ok I completely understand that you have been trained not to help and that this is out of your control, we are wasting each other’s time and this is clearly a stalling tactic to not refund me as promised and just waste more of my time.
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Si458 (@si458) reported
@virginmedia who do we speak to about moving our services to a brand new built house which has no virgin cables installed but virgin cables down the street? Also no postal address yet assigned by royal mail