Virgin Media Outage Report in Clitheroe, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Clitheroe come from postal codes BB7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clitheroe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clitheroe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Clitheroe, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Burnley, Clitheroe, Leyland, Blackburn, Oswaldtwistle, Accrington and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Burnley |
Internet | |
| Clitheroe |
Internet | |
| Burnley |
Internet | |
| Burnley |
Internet | |
| Leyland |
Wi-fi | |
| Burnley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clitheroe, England
Latest outage, problems and issue reports in Clitheroe and nearby locations:
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.
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Will_BRFC.1875
(@WillBr1875) reported
from
Great Harwood, England
@virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You
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Dean Wainwright
(@WainwrightDean) reported
from
Accrington, England
@virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia My landline phone has been down all afternoon in PR25 1UJ. Have any others complained about this issue, and if you're aware of the issue, do you have an estimated time for repair. Thanks in advance.
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David Walton
(@Davegas2) reported
from
Feniscowles, England
@virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.
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bay
(@Baynesi83) reported
from
Mellor, England
@NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪
(@IamAbulShelby) reported
from
Burnley, England
@virginmedia @BexInfante mine is now not working at all
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🪷Elisabet🪷
(@Elisabet0490) reported
from
Blackburn, England
@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia How many more times, the landline is NOT working (no dial tone).
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Wightpie
(@wightpie) reported
from
Blackburn, England
@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
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NJW
(@NJWesthead) reported
from
Rawtenstall, England
@virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!
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Kevin Kitten
(@LovecloughKev) reported
from
Rawtenstall, England
@virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service
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Will_BRFC.1875
(@WillBr1875) reported
from
Great Harwood, England
@virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out
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Liam Kenniford
(@LiamKenniford) reported
from
Burnley, England
@virginmedia are you having problems in BB10 area?? Can’t get any internet access
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ
(@MATTYB00SH) reported
from
Burnley, England
@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect
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Wightpie
(@wightpie) reported
from
Blackburn, England
@virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@MattJB18) reported
@virginmedia I’ve already spoken to someone in technical that kept me on the phone for an hour, did nothing, then guaranteed I would get a call back about the issue, & never did. So are you actually going to refund me or have IT fix the issue? It won’t let me register with any email, 4 tried
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Tim Potter
(@ihateblades) reported
@virginmedia Yea it’s sorted now, I’ve had to cancel with you guys, Virgin has been no help whatsoever and your advisers just blame everyone else for my poor internet, even naming other companies that they believe are at fault. This is another customer that you will never get back😡
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J E A S 💓
(@jessicaealmond) reported
Help please @virginmedia I’m trying to leave as moving house.... HOURS on hold and everytime I use the msg on website it times out :(
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Andrew Leyland
(@leyland_andrew) reported
@virginmedia An operator called me to talk about my issues on Monday and put me through. I was told to call back in 2 hours. I’ve been trying ever since. Your service is appalling at the moment.
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rrobcook
(@rrobcook) reported
@donk0802 @virginmedia Try turning on computer and next time when all hell breaks loose check see if pc can get online fine. If it can't, and it's same as WiFi, no internet, get onto virgin, don't take their **** and explain Synchronisation is being lost and it's their responsibility to investigate.
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Matt
(@MattJB18) reported
@virginmedia The issues should be dealt with immediately, not ignored and fobbed off until customers give up. The issue is on your end and all you’ve done is fail to follow through on things you’ve guaranteed twice.
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Rob Valt
(@trebortlav) reported
@virginmedia Everything remains as last described, the app says wi-if is great, download and upload speeds remain truly awful. I have given up trying to call customer services as it is always a terrible experience
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Jo
(@Joanne01998125) reported
@virginmedia Apparently we have a congestion issue but our connection issue has been going on 4 weeks. Not helpful when my partner is a teacher & I'm a website content creator. What's even better is u r going to increase ur prices yet have made no effort to increase the quality of it service!
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Daniel English
(@DanielmjEnglish) reported
@virginmedia Virgin Media internet & Tv spoke to an employee on the 02/02/2021 , 04/02/21 & the 09/02/2021 in regards to your error. I am a manager in customer service in and hands down your company is the worst I have ever dealt with. Apparently mangers take a week to call back?
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george
(@thedogger31) reported
@virginmedia Nope to be honest I’ve now purchased and I’m streaming from a @vodafoneUK SIM card so dunno if I even want virgin anymore as a customer of over 20 years I expected a lot better service then the attitude of oh well