Virgin Media

Virgin Media Outage Report in Clitheroe, Lancashire, England

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The latest reports from users having issues in Clitheroe come from postal codes BB7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Clitheroe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clitheroe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Clitheroe, Lancashire, England 04/26/2024 18:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Clitheroe, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Accrington, Leyland, Burnley, Nelson, Clitheroe, Blackburn and Oswaldtwistle.

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City Problem Type Report Time
United KingdomAccrington Internet
United KingdomLeyland Internet
United KingdomBurnley Internet
United KingdomLeyland E-mail
United KingdomNelson Phone
United KingdomBurnley Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Clitheroe, England

Latest outage, problems and issue reports in Clitheroe and nearby locations:

  • Marsoma Marsoma (@Marsoma) reported from Blackburn, England

    @virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!

  • ryanchapmanx RC (@ryanchapmanx) reported from Blackburn, England

    @geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

  • ClaretNick Nick (@ClaretNick) reported from Burnley, England

    @virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!

  • saeedahmed0 Saeed Uchiha (@saeedahmed0) reported from Burnley, England

    @virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up

  • shadiebrfc_ Shadie (@shadiebrfc_) reported from Accrington, England

    Virgin media are so shit!!

  • wesleyjodell Wes Odell (@wesleyjodell) reported from Rawtenstall, England

    @PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up

  • dazzle961 andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

  • Salma_abdx Salma Khan (@Salma_abdx) reported from Great Harwood, England

    @virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.

  • ClaretNick Nick (@ClaretNick) reported from Burnley, England

    @virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.

  • EmilyMc767 Emily (@EmilyMc767) reported from Blackburn, England

    @virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks

  • TerryBpne Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!

  • Marsoma Marsoma (@Marsoma) reported from Burnley, England

    @virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.

  • rick300 richard caines (@rick300) reported from Leyland, England

    U know it’s bad when the internet on ur phone works better than @virginmedia internet been off now for over 5 hours in leyland

  • liquidborn liquidBorn (@liquidborn) reported from Burnley, England

    @virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.

  • TerryBpne Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @CowburnMarc @virginmedia you know this is not working so why send out standard template reply. Customers pay fortunes for this, action required and money refunds needed.

  • Alison_hh Alison Hesketh-Holt (@Alison_hh) reported from Leyland, England

    Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!

  • IanCardy2 Ian Cardy (@IanCardy2) reported from Rawtenstall, England

    Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!

  • TerryBpne Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.

  • ryanchapmanx RC (@ryanchapmanx) reported from Blackburn, England

    How to waste my time 2019 - @virginmedia sort your customer service out :)

  • TerryBpne Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @SLK1971PNE The whole country cant access the Championship game via the red button. Problem not anyones equipment, your issue only. Sort it out, people subscribe just for this. Appalling customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mot_leave mot leave (@mot_leave) reported from Waterford, Munster

    @virginmedia incredible, I've been trying to watch Underbelly, looks good, I'm sure it is. Problem is I need subtitles, a little bit hard of.. Cannot figure out dialect without subtitles, @virginmedia seem to ignore the hard of hearing, imagine in 2021. Thank God for RTE,BBC etc

  • twsitsupport TwS IT Bristol (@twsitsupport) reported

    We are currently unable to take calls on our Helpdesk number (0117 9037999). The issue has been reported to Virgin Media for urgent investigation.

  • ClassicSoulDJ Shorty (@ClassicSoulDJ) reported

    @virginmedia please can u help as our wi fi in the upstairs of our house is non existent and costing us a fortune in data from our phone supplier - u have admitted there is an issue but we need a resolution to get a signal upstairs or we may need to change our supplier

  • DebWalk19961736 do what you can, where you are (@DebWalk19961736) reported

    @zeinanao @EE @virginmedia is O KAY, but when they stop working tell them if you expect to be compensated. They'll be there providing no service for hours/days giving no compensation unless you mention it. They are good while they are working though. Can handle HEAVY use.

  • ClassicSoulDJ Shorty (@ClassicSoulDJ) reported

    @virginmedia Service is fine as it works downstairs in our house but not upstairs - your engineers have said that the walls are too thick and the signal doesn’t travel upstairs - need a wi fi booster for upstairs @virginmedia

  • Sarahhickmanxxx Sarah hickman (@Sarahhickmanxxx) reported

    @virginmedia will now cancel my new contract and go elsewhere over 2 weeks trying to sort out an issue. Keep being told same thing promised call backs nothing happens.

  • SharpshotII Matt (@SharpshotII) reported

    @virginmedia I have checked my status and it appears that everything has no known issues, except it does.

  • paigeemilyyyy paigereynolds' (@paigeemilyyyy) reported

    @virginmedia I have never experienced customer service like it! Everyone I have spoken to, have been so rude and unhelpful. I am absolutely disappointed.

  • Sarahhickmanxxx Sarah hickman (@Sarahhickmanxxx) reported

    @virginmedia Advised it would be the next day still no phone , contacted again advised it had been processed as a return so was never going to receive new phone and now needed to send the handset back , my trade up in the mean time is consistently messaging as they have not recieved the phone

  • kathycotter67 Kathy Harris (@kathycotter67) reported

    @virginmedia WiFi down again, told there is an issue with router and need to monitor it for up to 7 days - working from home and my employer (rightly so) won’t accept that. Paying £70pcm totally unacceptable. Please call me back.