Virgin Media Outage Report in Stittenham, Highland, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stittenham, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stittenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Community Discussion
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Virgin Media Issues Reports Near Stittenham, Scotland
Latest outage, problems and issue reports in Stittenham and nearby locations:
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Lisa Kerr
(@LisaKerr1978) reported
from
Stittenham, Scotland
@virginmedia I’m trying to cancel my elderly mothers account with you as your services could not be suitably installed and I am receiving really poor customer service and have been told there is no manager I can speak to. Can you help.
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Craig Reid
(@reid2131) reported
from
Stittenham, Scotland
@virginmedia Twice in 5 days I’ve had no broadband service. I work at home doing critical NHS work. I need a reliable internet service. Can someone contact me ASAP?
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Fletcher
(@fletcher1888) reported
from
Stittenham, Scotland
@virginmedia getting error V273. All network connections seem to be fine. Can you help. We just moved house, old TiVo box but new router. Unsure if this is why? TiVo connected via Ethernet. Can you assist??
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EKCelt
(@celt_ek) reported
from
Stittenham, Scotland
@virginmedia My broadband and tv are down and you can’t get an engineer out until Monday, surely you can do better than this?
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Scott Wilson
(@scottiewilson) reported
from
Stittenham, Scotland
@iain_mac @virginmedia The number has just gone down and when you call back you get “you’ve dialled an incorrect number…” FFS #virginmediadownagain
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Scott Wilson
(@scottiewilson) reported
from
Stittenham, Scotland
@iain_mac @hmfcalum @virginmedia That deal needs to be an improved service that doesn’t continually drop throughout the day. It’s gotten progressively worse over the last 18 months
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EKCelt
(@celt_ek) reported
from
Stittenham, Scotland
Day 12 of no broadband or tv @virginmedia customer service in India have not got a clue as to when it will be fixed, keep passing me from person to person with different stories each time, absolutely shocking service, only joined a few weeks ago as well 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Born
(@davidb0rn) reported
@virginmedia One of your customer service staff said I should go into the office to access the internet in the meantime. Is it Virgin's position to encourage those with internet outages to go into the office to work?
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Mustafa Axelrod
(@MustafaAxelrod) reported
@virginmedia ID: F008710072. Please confirm that we will not have a 3rd successive outage this evening. Thank you.
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sluggerotoole
(@sluggerotoole02) reported
@virginmedia Dear virgin media, please can you send me a WiFi booster so my children can have a consistent signal to do home learning. I’ve tried the app but doesn’t work. Very poor customer service!
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David Coates
(@coatesyd) reported
@virginmedia No just said to monitor it for a few days after his reset and call again but it's terrible again today so I will be faced with another 2 hours on the phone again at some point. The signal is shocking in any room other than where the hub is
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sarah louise
(@LadySarahGson) reported
@virginmedia Down again- number says no known area faults. Here we go again!
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🖤It is what it is عافية✊🏾🏁
(@Maiefya) reported
@virginmedia Since the Hub/wifi is working again, I cannot comment any further till the issue resurfaces. I do not sit and stare at the hub (as i said , I only realised there was an issue when my video call dropped and my work cloud crashed)
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Hiten.
(@HitenPatel13) reported
@virginmedia Internet issues persisting. Keeps coming on and off and both wireless and wired are affected. Is there a known problem?
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Dr Owen Tomlinson
(@TomlinsonOwen) reported
@virginmedia Trying to transfer our old phone number to our new house, but having no luck talking to customer services. Can I have a UK-based number to contact and get this sorted.
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sluggerotoole
(@sluggerotoole02) reported
@virginmedia @BigIssue Dear Virgin Media, quite possibly the worst customer service. I just want to order a wi-if booster so my kids can do home learning. All you tell me to do is ‘download the app’. Done that but still can’t order a booster! Even BT guarantee signal in every room, but not VM!! V poor!
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Mustafa Axelrod
(@MustafaAxelrod) reported
@virginmedia The service status shows “green”, but your advisor said work could go on until 11 Jan. I want to know which is true, given there has been a 2 day pattern of broadband outage for several hours a temporary fix being in place.