Virgin Media Outage Report in Feniscowles, Blackburn with Darwen, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Feniscowles, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Feniscowles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Feniscowles, Blackburn with Darwen, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Preston, Burnley, Accrington, Bury and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Bolton |
TV | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Feniscowles, England
Latest outage, problems and issue reports in Feniscowles and nearby locations:
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kevin.james
(@pillbo01) reported
from
Bolton, England
@virginmedia That number is a automated response not a customer service agent and an utter waste of time
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GreenWasBlue
(@GreenwasBlue) reported
from
Bolton, England
@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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NeckSausage
(@NeckSausage) reported
from
Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.
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kevin.james
(@pillbo01) reported
from
Bolton, England
I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.
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Peter Thornton.🇺🇦
(@insidewrite1957) reported
from
Ramsbottom, England
@eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance
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Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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Christopher Fox
(@ChrisFoxRacing) reported
from
Bolton, England
@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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Rick Leeming - Beaker
(@BeakerRick) reported
from
Preston, England
@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect
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UtilitaRian 🔶
(@SoloUtilitaRian) reported
from
Bolton, England
With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
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Adz can't sing
(@Adzcantsing) reported
from
Penwortham, England
@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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kevin.james
(@pillbo01) reported
from
Bolton, England
@virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month
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Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Preston, England
@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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E10 Mess
(@E10__mess) reported
@virginmedia OK so we’re back to square one where Virgin Media don’t care. Who can I make a complaint to because this is disgusting treatment considering my dad was a customer since the days where you were cable & wireless?! Yet as a family, you’re forcing us to pay £300 to get out a contract
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Dear Twattervoid
(@Alex01438918) reported
@russell_kane @virginmedia They don’t seem to have twigged that Twitter chatter about poor service from several celebs, trying to manage Teams calls with 60+ colleagues when services keep dropping out etc… makes a bigger -ve impression than the Infinitely Crap logo and painting everything red.
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Isaac Fellick
(@isaac_fellick) reported
@virginmedia Can you organise a member of your team to be in touch. I need another 18 months on my contract but what I am being quoted is too much. WhatsApp customer service is completely useless
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ANDY P
(@ANDYZIPRITCHARD) reported
@virginmedia I really don't understand. I sorted a new contract BEFORE the old one had expired. And I've never had charges in the 4 years of being with you. These hidden costs are made up and not explained to me anywhere on paperwork or recorded phone call. How do I get refunded!
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Juliette Cannock 🏴🇺🇦
(@Oojoodeboo) reported
@virginmedia I have been whatsapping with you customer service team since 0946 this morning and am getting pretty frustrated. I just want my account cancelled without having to pay you £77. It's not difficult!
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ryan ellitott
(@RyanV7) reported
@virginmedia I have two boxes with the flashing light of death, been on hold for 20 mins (music is awful) is there a quicker way to have replacement boxes sent out?
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Mr T
(@onemistert) reported
A sense of satisfaction in solving a problem created by the @virginmedia 360 box which can only be controlled by their Bluetooth remote. No good when box located in rack. Useless service from Virgin but forum found solution via #OneforAll remote for £14.99. Job done!
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Juliette Cannock 🏴🇺🇦
(@Oojoodeboo) reported
@virginmedia OK, I'll give it a try and get back to you if it doesn't work out
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Caroline
(@carolinecarr139) reported
@virginmedia replaced my router by engineer, sent another in the post. Rang to get pack to send back. You text this morning to tell me you had activated the one being sent back and cut my working one off, currently 45 mins into convo and can't fix it! Useless
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trev 🍀🏴
(@trevshoops) reported
@virginmedia Hi I was wondering if you could help me out I got one of those voip phone adapters to plug into my hub3 router but the hub is upstairs and the phone line is downstairs can you please help me out?