Virgin Media Outage Report in Feniscowles, Blackburn with Darwen, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Feniscowles, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Feniscowles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Feniscowles, Blackburn with Darwen, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Preston, Bolton, Burnley, Blackburn and Bretherton.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Total Blackout | |
| Leyland |
Internet | |
| Preston |
TV | |
| Bolton |
Internet | |
| Burnley |
Wi-fi | |
| Bolton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Feniscowles, England
Latest outage, problems and issue reports in Feniscowles and nearby locations:
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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Sam Yates
(@Sam_yates4) reported
from
Old Laund Booth, England
@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Ruddy
(@srudd1992) reported
from
Leyland, England
@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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Gail Charnock
(@GailCharnock) reported
from
Shevington, England
@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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George Edmonds
(@gedmonds) reported
@virginmedia No because I tried to reschedule - but even so I had a plan where I could get back as I was promised a call 30mins before - this never happened - he called when outside… how can I reschedule
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Col Gray 🤘🏻
(@pixelscol) reported
@virginmedia Every 18 months I have to go through hoops to try and even get close to the SAME price you give your new customers You expect me to pay £25 a month more! I've been a broadband customer of yours since you purchased Blueyonder. 20+ years Is loyalty worth nothing?
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Jake 🫧
(@jxkeridlxy) reported
if virgin media don’t come and sort my wifi out and soon i’m gonna spontaneously combust. why do i have no service and no wifi. i’m gonna cry it’s been 3 days
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Col Gray 🤘🏻
(@pixelscol) reported
I really shouldn't have to come onto Twitter to raise this. You are offering new customers the same service I have for £38. I've been paying £55 for the past 18 months, which will now cost me £69 moving forward; it is a complete joke! #CustomerNonService #VirginMedia #Loyalty
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who_me
(@sablueeyedboy) reported
@virginmedia What a Suprise !!! Another day, another issue. Now we have a fault on Virgin Media TV. Honestly RUN as fast as you can from getting this product. I called and all the can say is there is a TV issue in my area
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Tim_owl
(@Tim_owl) reported
@virginmedia hi, got a bit of a problem. Hope you can advise. I have the full package virgin media account. When I watch the footy it appears very blurred. I watched F1 last night and perfectly fine. Appears to be footy mainly blurry all the time.
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Ali 🙊
(@Rum_AndMonkey) reported
@virginmedia So the solution is paying extra for basically 3 pods (which is how much, £24 extra per month?) because your wifi isn’t strong enough to get through a 10inch wall? Ridiculous
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rich smith
(@ItsMeRasko) reported
@virginmedia For the past 11 days I've been told there is an intermittent signal issue in the area but nothing is being done about it. Internet quality is terrible. Dropping from 300mb to 1mb
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Kerry Lenihan
(@kerrylynn21) reported
@virginmedia Another week, another joyous exchange with your ridiculous customer service. Trying to cancel my Nan's account since she won't ever return to her own house. "She needs to log into her account and update the password" - she's 91 years old & immobile in a hospital bed.
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graeme mccausland
(@graemer41) reported
@virginmedia They tried but I never received any, strange.