Virgin Media Outage Report in Feniscowles, Blackburn with Darwen, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Feniscowles, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Feniscowles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Feniscowles, Blackburn with Darwen, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Preston, Chorley, Blackburn, Burnley, Bury, Leyland and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Preston |
Internet | |
| Preston |
TV | |
| Chorley |
Internet | |
| Blackburn |
TV | |
| Burnley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Feniscowles, England
Latest outage, problems and issue reports in Feniscowles and nearby locations:
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia ....before going to lunch. Your system is set to terminate unanswered calls after just over an hour. This is much more enraging than having to wait in a queue. We’re British, it’s what we do. We DO NOT HANG UP on people. It is beyond rude. #rude #virginmediasuck #stillnointernet
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Howard Croston 🏁🇬🇧🇬🇬
(@Hnc365) reported
from
Preston, England
@EppsRacer @virginmedia Gave up with @virginmedia many moons ago with the internet constantly being down which was laughable as I'd been talked into an upgrade that would cure the issue. Gave up with the call centre and sent a letter basically saying stuff! your contract
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia It’s NOT an upgrade which I made clear on the phone. Again, no mention of this being the issue.
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Charlie SB 🐝 #33 ///
(@Kennicus7) reported
from
Bolton, England
@virginmedia paid for boxing and the signal keeps going
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Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia The hold times aren’t the issue. I’d wait happily if I got an answer at the end. The issue is being hung up on after an hour then having a call answered only to have to listen to dead air for over 30 minutes while whoever is supposed to be helping has forgotten to logout ....1/2
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Bet you anything they won’t I’m sorry to say. Never known a change in contract to take a week. Normally done there and then on the phone. The lady didn’t mention anything about this being the case. What now? I’m not waiting a week I’m afraid.
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
@virginmedia just wasted two hours on web chat trying to get a better sim deal as advertised. 45 mins to get through security. Tried to check/sign in on the Virgin mobile app and it doesn’t work for me or my husband, despite having an account for years. An absolute joke! 👎🏻
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia You are the worse Internet provider in the PR postcode what has happened 4weeks now intermittent service its like flip a coin to see if the Internet is working. And the lies about adjusting my bill has never happened time to say goodbye.
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Another issue is if I were to get a phone call in a weeks time I cannot just stop the job I do to answer it. Where will we be then? Having worked for Virgin I know exactly what’s going to happen. This won’t get sorted until my new bill gets paid for services I don’t want ....
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Danny McCann
(@DannyMcCann9) reported
from
Bolton, England
@virginmedia Refund please.... £26.00.... quality is crap...
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia No, I have one. The complaint referenced twice in this thread. One complaint....zero call backs!!!
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
@virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
@virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor
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CoZWeLL
(@CoZWeLL) reported
from
Bolton, England
@virginmedia @SkySportsBoxing chance of sorting the **** picture we’ve paid £26 for out? Cracking and cutting out constantly.
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia we have been trying to arrange our virgin services to be moved to our new house since 23/11/20. We were supposed to get a call back from one of your guys yesterday to help with a self install - no joy. Since yesterday I’ve spent over 3 hours on hold, been.......1/4
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macauley stephens
(@m_stephens8) reported
from
Bolton, England
@virginmedia is the worst for speaking to an actually person🤯 adding packages unauthorised then making the bill nearly double.. jokers
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Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Hi John. Still no resolution I’m afraid. It’s getting closer to next bill date. Which BTW I’ve received two bills for. One at £27.49 and the other £113.00 and a double bill request which is laughable! I still don’t get why the next gen box is influencing my request. Today please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen daly
(@dales23) reported
@virginmedia need some help ,my WiFi is terrible, worst its ever been and can't get through on live chats anymore, they don't ever answer
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Paul Holt Guardian Of Tux
(@TravelsOfTux) reported
25 minutes now @virginmedia . I have never heard such a load of dismal and depressing hold music as you have. then just to torture even more it repeats. #virginmedia
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Kim Wheeler
(@kpwxx) reported
@virginmedia Just tried again, got told restart hub would fix current fault (even though no issue currently) and then hung up on again. No option to actually tell you what the fault is. Also other customers in town having exact same issue at same times so clearly not a problem with our hub.
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emily isham
(@teachya) reported
@virginmedia I have been on hold for nearly half an hour trying to cancel my account. Website says I have to call and can’t do this online which is very frustrating. Can you help?
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Damian Armitage
(@damianarmitage) reported
@virginmedia would be new customer. About to move into new home. What is the timeline on setting up internet? What is general wait time for a slot?
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AdaM BcFc 93
(@AdaM_BcFc_93) reported
@virginmedia I cant pass the security! nobody will talk about it. I spoke to someone on Tuesday and he said it went to customer services and nobody got back to me. I called again yesterday and they said because I can't pass security they wont talk about it. Nobody has advised me.
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ʟ ô ʀ ᴀ 🆓🏴
(@marwoldeb) reported
@IvanIvanovichC2 @ScanlanWithAnA @virginmedia Ive never had that problem with them luckily, thags weird why it happens though. Do you data caps or anything?
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Paul Holt Guardian Of Tux
(@TravelsOfTux) reported
35 minutes and I gave up @virginmedia . My ear was trying to close up in protest at the utter garbage being played. I'll try again next week.
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Lorraine Jean Bush
(@LJBush) reported
@virginmedia My sons rang you loads of times, waiting on the phone for hours, just get fed another load of lies and yet another fix by date to find it's not been fixed again. Just fix it and stop all the BS. I'm reporting VM to Ofcom
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Vanisha
(@lifeofvanisha) reported
@virginmedia hey trying to reconnect my services but taking 1 hour to get through to your help team?