Virgin Media

Virgin Media Outage Report in Kirkburton, Kirklees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkburton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkburton, Kirklees, England 11/04/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kirkburton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Halifax, Leeds, Barnsley, Dewsbury, Wakefield, Huddersfield, Heckmondwike and Liversedge.

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City Problem Type Report Time
United KingdomNormanton Internet
United KingdomBatley Internet
United KingdomNormanton E-mail
United KingdomBatley Wi-fi
United KingdomHalifax Wi-fi
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Kirkburton, England

Latest outage, problems and issue reports in Kirkburton and nearby locations:

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.

  • FanExperienceCo FanExperienceCompany (@FanExperienceCo) reported from Leeds, England

    @JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.

  • 19stacey83 Stacey Mcintyre (Sam McIntyre) (@19stacey83) reported from Swillington, England

    @virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service

  • Victori54706021 Victoria Louise (@Victori54706021) reported from Meltham, England

    @virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!

  • CJay69 Chris Jay (@CJay69) reported from Brighouse, England

    @virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!

  • jimbob_houston Jamie Houston (@jimbob_houston) reported from Honley, England

    @virginmedia hi there I moved to you guys over the bank hols weekend, but my phone number is yet to be migrated and I haven’t been sent a pin for my tv hub so I can’t use all the features, can someone help?

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia is down. Again!!! Shocking service for a rip-off cost!!

  • AdventuresofBT Ben Turner 💥 (@AdventuresofBT) reported from Leeds, England

    @virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

  • DaveFincher1984 David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.

  • zackwynj zack jones (@zackwynj) reported from Mirfield, England

    why’s my wifi still **** @virginmedia

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

  • hass770 Hassan Farooq (@hass770) reported from Leeds, England

    @kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!

  • harveysond Harvey Sond (@harveysond) reported from Leeds, England

    Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • siroe31 Simon Roe (@siroe31) reported

    @virginmedia Just never able to speak to anyone. Hours on hold and prices keep going up where as service goes down.

  • vickycloney vicky_cxx (@vickycloney) reported

    @virginmedia It always says there is no issues when i check i give up with it and will be looking elsewhere as i get no help

  • Hortini Rick Houghton (@Hortini) reported

    @juliecrazycats @virginmedia It’s a terrible service. Their customer service is a joke and it’s costing me money in lost work now.

  • Hortini Rick Houghton (@Hortini) reported

    Well thanks @virginmedia I work from home and have no broadband. So I cancelled podcast and no way to work remotely and no help from you as usual.

  • tom_abhilash AbhilashTomChacko (@tom_abhilash) reported

    @virginmedia Iam on 18 month contract broadband and am moving to a new address where virgin media cant provide service .I have been aked to pay £234 as disconnection chrge when u r nt able to provide service at my new address

  • Gareth_Roberts_ Gareth Roberts (@Gareth_Roberts_) reported

    Hello @virginmedia TW12 again. Given the 10pm Friday service resumption deadline was missed, then the 10am Saturday deadline and the 12pm Saturday, 10pm Saturday, 12pm Sunday and now 12pm Tuesday, what confidence should we have that it will be sorted by your 2pm deadline?

  • siroe31 Simon Roe (@siroe31) reported

    Please add @eonenergyuk to the list of worst customer services. Right up there with @virginmedia as one of the worst companies I have ever dealt with.

  • Worsley_Chap charlie (@Worsley_Chap) reported

    @virginmedia how do I call your support team? My primary email address has been removed from my account, your website is terrible it forces you to deal with bots

  • RAITL4 RAITL (@RAITL4) reported

    @virginmedia I don't believe that for a second, lazy customer service just fobbing people off with none answers

  • ENCURABLE Richard. (@ENCURABLE) reported

    Great for the past week internet’s been shitting the bed at random times and once again @virginmedia say they’re going to fix it then try to charge me for something that’s they’re fault.