Virgin Media Outage Report in Kirkburton, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirkburton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
 
Live Outage Map Near Kirkburton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Halifax, Leeds, Barnsley, Dewsbury, Wakefield, Huddersfield, Heckmondwike and Liversedge.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | 
Community Discussion
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Virgin Media Issues Reports Near Kirkburton, England
Latest outage, problems and issue reports in Kirkburton and nearby locations:
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Catherine Gray 
    (@cathgray23) reported 
    
        from
            Horbury, England
    
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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FanExperienceCompany 
    (@FanExperienceCo) reported 
    
        from
            Leeds, England
    
@JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.
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Richie Hall 
    (@RichieH37745130) reported 
    
        from
            Leeds, England
    
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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Stacey Mcintyre (Sam McIntyre) 
    (@19stacey83) reported 
    
        from
            Swillington, England
    
@virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband
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Catherine Gray 
    (@cathgray23) reported 
    
        from
            Horbury, England
    
@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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Victoria Louise 
    (@Victori54706021) reported 
    
        from
            Meltham, England
    
@virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!
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Claire Gomersall 
    (@ClaraGomer) reported 
    
        from
            Leeds, England
    
@virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!
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Chris Jay 
    (@CJay69) reported 
    
        from
            Brighouse, England
    
@virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice
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Richie Hall 
    (@RichieH37745130) reported 
    
        from
            Leeds, England
    
@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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Catherine Gray 
    (@cathgray23) reported 
    
        from
            Horbury, England
    
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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Claire Gomersall 
    (@ClaraGomer) reported 
    
        from
            Leeds, England
    
@virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!
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Jamie Houston 
    (@jimbob_houston) reported 
    
        from
            Honley, England
    
@virginmedia hi there I moved to you guys over the bank hols weekend, but my phone number is yet to be migrated and I haven’t been sent a pin for my tv hub so I can’t use all the features, can someone help?
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Claire Gomersall 
    (@ClaraGomer) reported 
    
        from
            Leeds, England
    
@virginmedia is down. Again!!! Shocking service for a rip-off cost!!
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Ben Turner 💥 
    (@AdventuresofBT) reported 
    
        from
            Leeds, England
    
@virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.
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mr lindsay mcdowell 
    (@lmcdowell106) reported 
    
        from
            Leeds, England
    
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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David Fincher 
    (@DaveFincher1984) reported 
    
        from
            Mirfield, England
    
@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
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zack jones 
    (@zackwynj) reported 
    
        from
            Mirfield, England
    
why’s my wifi still **** @virginmedia
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mr lindsay mcdowell 
    (@lmcdowell106) reported 
    
        from
            Leeds, England
    
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Hassan Farooq 
    (@hass770) reported 
    
        from
            Leeds, England
    
@kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!
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Harvey Sond 
    (@harveysond) reported 
    
        from
            Leeds, England
    
Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia
 
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Roe 
    (@siroe31) reported 
@virginmedia Just never able to speak to anyone. Hours on hold and prices keep going up where as service goes down.
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vicky_cxx 
    (@vickycloney) reported 
@virginmedia It always says there is no issues when i check i give up with it and will be looking elsewhere as i get no help
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Rick Houghton 
    (@Hortini) reported 
@juliecrazycats @virginmedia It’s a terrible service. Their customer service is a joke and it’s costing me money in lost work now.
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Rick Houghton 
    (@Hortini) reported 
Well thanks @virginmedia I work from home and have no broadband. So I cancelled podcast and no way to work remotely and no help from you as usual.
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AbhilashTomChacko 
    (@tom_abhilash) reported 
@virginmedia Iam on 18 month contract broadband and am moving to a new address where virgin media cant provide service .I have been aked to pay £234 as disconnection chrge when u r nt able to provide service at my new address
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Gareth Roberts 
    (@Gareth_Roberts_) reported 
Hello @virginmedia TW12 again. Given the 10pm Friday service resumption deadline was missed, then the 10am Saturday deadline and the 12pm Saturday, 10pm Saturday, 12pm Sunday and now 12pm Tuesday, what confidence should we have that it will be sorted by your 2pm deadline?
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Simon Roe 
    (@siroe31) reported 
Please add @eonenergyuk to the list of worst customer services. Right up there with @virginmedia as one of the worst companies I have ever dealt with.
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charlie 
    (@Worsley_Chap) reported 
@virginmedia how do I call your support team? My primary email address has been removed from my account, your website is terrible it forces you to deal with bots
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RAITL 
    (@RAITL4) reported 
@virginmedia I don't believe that for a second, lazy customer service just fobbing people off with none answers
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Richard. 
    (@ENCURABLE) reported 
Great for the past week internet’s been shitting the bed at random times and once again @virginmedia say they’re going to fix it then try to charge me for something that’s they’re fault.