Virgin Media Outage Report in Kirkburton, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkburton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirkburton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Halifax, Leeds, Barnsley, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Normanton |
Internet | |
| Batley |
Total Blackout | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkburton, England
Latest outage, problems and issue reports in Kirkburton and nearby locations:
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
@virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Flanagan
(@Jamief8819) reported
Pay all this money for @virginmedia gigabit broadband and it can't even handle a simple online gaming session waist of money wouldnt waist your money on this garbage i had better online with normal sky broadband #virginmedia
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Emily Lloyd
(@lloydybutt) reported
@virginmedia what is going on! Last 2 weeks nothing but connection dropping every few minutes. Extremely frustrating. Tried every “solution”. Can’t speak to anybody. Just need to move providers now
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Chris Oliver🌳☁️🗽
(@chrisoliver71) reported
@virginmedia Gone down again John. Starting going bad about 1 by ago
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Mark Tallentire
(@MarkTallentire) reported
@virginmedia The extra charges are purely because I'm now out of contract, how can I get in touch with retentions directly, the normal customer service people I talk to keep saying they cant reduce?
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c k
(@ck19512697) reported
@virginmedia I told your colleague two days ago that the bill was incorrect and I was not paying for it. I was promise I would receive a call from your manager within 24hours. I've received nothing and my Internet has been cut. Your company are horrible human beings
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Joanne Street
(@JoanneStreet20) reported
@MartinSLewis @MartinSLewis I tried to move my mum to a social tariff for her broadband today with @virginmedia they advised that the speed would be slow and she can no longer have a landline & an online form to be filled out Things are being made so difficult for the older generation 💔
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DCG MrAwbery
(@MrAwbery) reported
So I organised internet with @virginmedia on the 21/10/2022 to be installed for my move in date on the 12/11/2022, 3 weeks in advance. Only to be told fish they’re moving it to the 30th. I work from home full time and stream for a living. Class. Really happy with the service..
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Craig wood
(@woodymufc88) reported
@virginmedia Can I ask why I have been asked all these questions about Wi-Fi or Ethernet, or devices that I’m using if you can’t help me on here?
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Nathan Wilson
(@NathanWilson92) reported
@virginmedia Unfortunately John, I've been conned by Virgin. Yous fixed the street cable problem, the engineers where great and convinced us to stay but unfortunately our bill is now £51 a month from £21
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Bpbriper 🇬🇧🏴🏴👍✝️
(@bpbriper) reported
Virginmedia are starting switching off the fixed line phone service to the Internet phone service, many will not be prepared for this.