Virgin Media Outage Report in Kirkburton, Kirklees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkburton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkburton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Huddersfield, Batley, Wakefield, Normanton, Barnsley, Liversedge, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Halifax |
Wi-fi | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkburton, England
Latest outage, problems and issue reports in Kirkburton and nearby locations:
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️
(@Gingernuts73) reported
from
Huddersfield, England
Is there an issue with @virginmedia in Huddersfield today?
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
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Ian Hart
(@kektyke1875) reported
from
Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
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Rosey MacDoo
(@RoseyMacdoo) reported
from
Leeds, England
@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Tony Mulgrew
(@cheftonymulgrew) reported
from
Ripponden, England
@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Boffin
(@iamjoshboffin) reported
@smoggyontour86 @virginmedia Go with BT. They’re very good. Very responsive if anything ever goes wrong, too (which is rare). Remote fixes via the app or engineer out next day. We had a few teething problems moving in because it was a new build set-up, but no problems since. Can’t fault them.
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Dougie Douglas
(@dougiehd) reported
@virginmedia Tried to register for the forum but am not receiving the email to complete registration! And the wifi connection is worse than ever - went down 3 times in 25 minutes! What to do?
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Kevin McGuinness
(@McGuinnessKevin) reported
@virginmedia Actually hasn’t been sorted lied to again by the look of things contract was supposed to be 30 rolling contract now contract documents say 18 month contract don’t think so at all. Absolute farce of a service if I’m honest.
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Wazz
(@Wazz) reported
@virginmedia Ok - I looks like you’ve fixed it (have had 24h without a dropout). How do I cancel the engineer and get my credits?
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Darren Bowes
(@DarrenBowes3) reported
@virginmedia @criminographer Let us be clear...this was not originally a fault before @virginmedia decided to start work to 'improve our service'. Evidently, you are not providing an estimate but simply adding an arbitrary time to the service page when it is clear nothing has been completed.
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mazzie
(@mariehewson) reported
@virginmedia Disgusting customer service rude .. dont turn up ..fobbed off..ombudsman needs to look in to amount of complaints virgin get
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xMezzy
(@x_mezzy) reported
@SkyCinema As a virginmedia customer who has sky cinema , I think it’s gonna be cheaper to cancel my sit-y cinema sub and sub to paramount separately
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Dr Emily Cooper
(@criminographer) reported
@virginmedia These change 3 times a day. They are redundant now. We want to be kept informed what the delay is for, not just told to keep ringing a line and checking a website - both of which just provide poor estimations.
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Chris
(@HWick_Chris) reported
@petercardwell My Virgin Media broadband has had a number of issues recently. I’m not looking forward to being on a call with them later. And in a queue. The first line support staff are all very nice but are clearly undertrained & inexperienced. “Have you tried turning it off and on again”? 🙄
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Helen Ruggles
(@HelenRuggles3) reported
@virginmedia @RosIq15 Bullies Virgin made serious unfounded allegations sent a termination notice I have also a apology from the md of kc your 3 rd party so these more legal evidence and footage from my car over kc contractors lies bullying against disabled people 30 years a customer