Virgin Media Outage Report in Torthorwald, Dumfries and Galloway, Scotland

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 12: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (55%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (14%)

4. 

   TV (8%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Lara McWilliams. (@McwilliamsMay) reported 6 minutes ago

  @virginmedia Still asking the same question, no action taken to date, from the 27/02/2022. Same questions that you are asking, time & time again! Can't even purchase any shopping or any other goods because of Virgins diabolical service. Don't patronise me because my aunt is older

• Moar Tweets (@TweetsMoar) reported 6 minutes ago

  @virginmedia you company is THE Worst I have ever experienced. You box is directly in front of my house and 3 inches from my propert and I have been wait 83 days and counting for you to install. I had to get an 18 month contract from EE so I didn’t lose my job while waiting.

• RA M (@RAM03861107) reported 12 minutes ago

  @virginmedia Hi, I’ve had tv issues for months and when I call for help it sends me a text to web link (and call ends). Web chat sends me through diagnosis which I’ve tried numerous times and says sorry no further help. I pay £130 a month for poor tv picture & receive no help??

• Aqib.. (@aqibldn) reported 15 minutes ago

  @virginmedia Hi i need to arrange for someone to fix the brown cover box outside the house as it was broken during storm eunice

• AddyRaja (@AddyRaja786) reported 16 minutes ago

  @virginmedia My broadband has not been working for 2 weeks I have called several times and no one has been able to fix it ??? Can some one messeage me ASAP and help me so I can get going with my day to day duties

• hazel ann sharman (@hazelsharman) reported 16 minutes ago

  Diabolical service from virgin media, have been a loyal customer, 20 yrs. Helpline directs me to call a number from my landline, how ? it's not working along with the TV. Back and fro, advice ring the number on my l/line! Finally spoke to a person I could

• Richie #SaveNeighbours (@RichieUK_TTV) reported 17 minutes ago

  I wish @virginmedia still did TiVo - 360 is an awful platform compared!! Even SkyQ has more options and functions!! 360 I think has been released for about a year now and still doesn’t have undelete

• Alex (@Alex60978873) reported 18 minutes ago

  @virginmedia Far from but I'll deal with rest when I hear back about complaint

• Si Smith (@sjslfcforever) reported 18 minutes ago

  @virginmedia I’m using your WhatsApp service

• Lecky Deson (@DesonLecky) reported 23 minutes ago

  @virginmedia what a steaming pile of woke #antiwhite ****