Virgin Media Outage Report in Thurso, Highland, Scotland

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 13: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (55%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (14%)

4. 

   TV (8%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Nii Lamptey Show #PUSB (@NiiLampteyShow) reported 6 minutes ago

  Quick PSA to never use @virginmedia for anything. They sold me a broadband package back tail end of last year and told me it would be cheaper to also take an O2 Sim card. They then informed me they couldn't provide the broadband services they had promised so couldn't go ahead

• Starry (@StarrysLive) reported 6 minutes ago

  @virginmedia @virginmedia My family has been a customer for multiple years and we’ve never had poor internet like this. It’s been ongoing for months now and there is a fault it’s not working properly I’ve run speed tests and the router is literally appalling…

• Gavin 🏎🏍🎮 (@Iceman2081) reported 8 minutes ago

  @virginmedia hi is there a issue with the virgin tv go app as it is asking to upgrade to view the TV guide and watch shows thanks

• Rocky Ali (@rockyaliboxing) reported 8 minutes ago

  @virginmedia There’s no issues that come up when I checked on the site but my internet connection has been poor and going off for around 5 days. Sometimes for extended periods. What is happening? When will it be consistently working? Are paying for it but it’s not been working.

• - (@__axby) reported 13 minutes ago

  @virginmedia Bro 3 days without wifi… I checked. There are no problems in my area

• 🌨❄️☃️Debs Geordie Johnson☃️❄️🌨 (@Johnson53Debbie) reported 14 minutes ago

  @virginmedia just tried to call again, they took all the information then say they will transfer to customer relations, line is disconnected. She is now on another call going through the same process (giving her security details) this time she’s asking to speak to supervisor…line gone dead

• Droneski (@droneski) reported 15 minutes ago

  @virginmedia Yes and I have been on the phone who after 20 minutes got it back up and it's gone again now. The whole of your area 31 is affected just look on Facebook hundreds complaining of the rubbish service.

• jac (@middletonhills) reported 15 minutes ago

  @virginmedia I appreciate not your fault however this is everyday. An intermittent signal and a message saying it will be fixed by 23.55 or thereabouts. #G775

• Donut Dave (@dartforddave06) reported 17 minutes ago

  Now @virginmedia u expect me to wait 6 weeks for u to come and fix it. Disgusting way to treat a new customer.

• Dr Elizabeth Rickett (@Lizrickett) reported 20 minutes ago

  @virginmedia Hi I never received an email - I still can’t access my account and see my bills. When is this going to be resolved?