Virgin Media Outage Report in Stranraer, Dumfries and Galloway, Scotland

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Stranraer, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stranraer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (56%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (14%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

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Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Tom Hawkins (@tomhawkins90) reported a minute ago

  @virginmedia 45 minutes on hold with the same music just trying to return a call you failed to connect to yesterday? Simply poor customer service.

• Andy Wilkins (@AndyWil22243650) reported 3 minutes ago

  @virginmedia must have the worst customer service department of any mobile phone company. Letters unanswered, online comms pathetic, call centre staff useless. AVOID THEM!

• HoggGoblin🇺🇦 (@HoggGoblin) reported 4 minutes ago

  @virginmedia do you EVER actually answer calls? Not a great way to retain customers when you refuse to speak to them. Truly awful service. Cancellation incoming if I can ever talk to anyone.

• dave molla mollison (@mirrormoll) reported 5 minutes ago

  @virginmedia No I will just cancel

• Hannah (@HannahLou690) reported 6 minutes ago

  @virginmedia what are the usual wait times for the WhatsApp response? I was transferred to the Customer Retention team at 9am yesterday morning and haven’t heard anything?

• Jolene Samson (@SamsJolene) reported 9 minutes ago

  @virginmedia I'm appalled by the service I have just received from your customer service! I'm definitely going to look for a different supplier, been a loyal customer and this is how we are treated! To afford to continue using your services I must down grade how is this fair!

• Dan Richards (@dr1chards) reported 12 minutes ago

  @virginmedia What messaging service? How do I access?

• Bren 🇺🇦 (@megabren) reported 12 minutes ago

  @virginmedia Nah no need to apologise, it's a tiny thing and know it's not your doing! Discussing the nuances of emojis with a broadband provider is a very 2022 conversation... Wonder is this the way to speak to one of the customer relations team? Keep sending emojis back to the chatbot🙏🤞

• George Cunningham (@GeorgeC_09) reported 12 minutes ago

  @virginmedia Wifi is often fine but not always. My sky box is connected by ethernet and come midnight every night, programmes are buffering. It only lasts ten mins but anything with a wired connection (sky, ps5, pc) slows down

• zoe (@zwhalen01) reported 13 minutes ago

  @virginmedia constant poor broadband service, called up and automated system detected intermittent issue and told me to call back in 24hrs. It’s a permanent issue. Trying to get some boosters to see if solves the issues. Can you advise how I can get some without spending hours on