Virgin Media Outage Report in Llandysul, County of Ceredigion, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Llandysul, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandysul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@Mr_Barnz) reported
@virginmedia can you reply to this please ? I’ve spent over an hour over 2 days trying to get through and confirm that you’ve processed my cancel request - do you confirm via email text post or anything??
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Lisa
(@lisa_tooley) reported
@virginmedia I didn't say you wanted to cancel I'm asking how to cancel when everyone keeps saying I need to add TV or take a discount then tells me I need to speak to cancellations. Every time I speak to cancellations. How do I cancel if you're deliberately preventing me?
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EjKwarteng
(@EjKwarteng) reported
@virginmedia @virginhelp Hello, i want to cancel my subscription. Mainly my tv and just want the standard channels
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ghada elnajjar
(@ghada087) reported
@virginmedia @al_quiz Non of your numbers works, keep cutting off all time, we want to cancel our contract with you as simple as that. OR may be this will go on till our one month warning end may be?????
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LM
(@lou777cy) reported
@virginmedia Is there a direct number for the installation team to reschedule. I can't really hang on much longer on this call before someone picks up... (1hr10mins and counting....what a waste of a day).
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EjKwarteng
(@EjKwarteng) reported
@virginhelp @Virgin @virginmedia Please do. I have called again and have now been waiting 30 minutes. This isn’t good customer service at all!
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Talia Leela
(@talia_leela) reported
@virginmedia I have spent hours trying to reach you by phone so that I can terminate my broadband contract but no one picks up / I am hung up on / your system is down. You have no contact email. How do I get in contact ?? #virginmedia #CustomerExperience
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Lisa
(@lisa_tooley) reported
@virginmedia Yes, they transferred me to faults, who transferred me back to complaints who then put the phone down when I insisted on cancelling. Twice
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thomas hill
(@tommyboy1874) reported
@virginmedia on hold again for 1 hour for to disconnected again why is it so hard to cancel
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Rodrigo Jordao
(@RodrigoJordao13) reported
@virginmedia Called 4 times over the last two days, over 2 hours of hold in total and every time I get connected, I get silence for 2-3 minutes, no reply before I get hung up on. Disgraceful customer service, I'll just have to send notice of termination of contract via letter