Virgin Media Outage Report in Llandysul, County of Ceredigion, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Llandysul, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandysul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andy
(@Crypto__Nite_) reported
@virginmedia we’ve had no tv or internet since this morning. I’ve been told that an engineer needs to come out but can’t come until Friday. Wife can’t work from home and my child can’t watch tv. Not very good customer service and won’t be recommending 👎🏻
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JP
(@rincewindrunnin) reported
@virginmedia Best get a dvd then as the service won’t work to watch a film…
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LORYN
(@thisisloryn) reported
@virginmedia Yep it’s about our account. We’ve tried escalating. We’ve written letters. I’ve been on the phone to you for 3 consecutive days with zero resolution. We want to leave our contract as you’ve never provided working wifi. Simple. You won’t let us leave unless we pay £240.
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sharlotte1924
(@sharlotte1924) reported
@virginmedia I’m trying to cancel an order that was made today and no one will respond to me.
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Clare L
(@clare_lindon) reported
@virginmedia @richardbranson … the virginmedia has changed so much since you left! It has no heart. Such a shame that they treat vulnerable people like this!
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JP
(@rincewindrunnin) reported
@VMO2News @virginmedia @O2 How can we download stuff when the service doesn’t work?
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Punit Goyal
(@PunitGoyal1) reported
@virginmedia Secondly, I was told that VM only compensates if the outage extends more than 48 hours. Please don’t mind me saying this, but if a company is not going to bear any penalty for first 48 hours, why will they bother it fix is sooner than that. Not sure what the strategy here is.
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Gary Johnson
(@gazzajoh) reported
@virginmedia Shame that number doesn't work
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samantha hughes
(@HughesSam2) reported
@virginmedia i have to disagree, my service this last year is absolutely appalling!!!
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Mikhail T
(@mjtfreeze) reported
So @virginmedia owe me £286. And their customer service team acknowledged this, before hanging up on me, mid convo. Terrible service. I would like a direct number to the collections team. And not that generic automated number.