Virgin Media Outage Report in Llandysul, County of Ceredigion, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Llandysul, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandysul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Léa
(@LeaFourmaux) reported
@virginmedia No, no one came back then the chat closed because the service was closed...
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Julia Rasmus
(@Julia_Rasmus2) reported
@virginmedia Of course we have. Every single day you guys change the estimated fix date, so we have no clue when we'll get our service back. What suggestions do you have for us here? We can't just not have working internet for 3 weeks (or longer.)
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Marshall Stephens
(@MarshalStephens) reported
@virginmedia Spoke to helpful person but the issues not resolved, transferred me to a different team and my call was dropped, got a "please enter the employee number" prompt and then cut off.
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TheGamblingGoat
(@TheGamblingGoat) reported
@virginmedia Need your help validating a call we have received is there a number we can get through to ASAP as think mum may have given details that shouldn’t be needed
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Bina Kantaria
(@binakantaria) reported
So Virgin media would prefer the customer logs the complain on line, rather than the retention team resolve the issue over the phone and stop the issue from turning into a complain. How funny is that......This is what is know as a poor customer experience.....😬
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Ella
(@Ella61267451) reported
@virginmedia how do I contact customer service as I spent 1 hour on the phone nobody picks up and I get cut off.
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Richard May
(@richard_rwm) reported
@virginmedia Are you wilfully missing the point? I have spoken to your customer service people a number of times and they have been no help at all and I have got precisely nowhere at all as I still have no internet and TV! Why should I ring them again?
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Bina Kantaria
(@binakantaria) reported
appalling service from Virgin media. Advisor named Conner from the customer retentions team has a bad attitude. Most unhelpful. Why is he working on the retentions team when he doesnt know how to speak to customers
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Ravi Mal
(@ravi_mal) reported
@virginmedia installed 3wks ago. Plastic cable box cover (on high street) fell off within 2days due to poor installation. Cables now dangling on pavement. I call to request an engineer, and am told I need to pay via my building's insurance. Box fitted 3wks ago. #CustomerService
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OA (PS5 Owner)
(@CarefreeOl) reported
If you have Virgin Media in your area I highly recommend you get it instead of @SkyUK I pay for fibre optic internet and have never got over 10mbps since I moved in. Engineer just been sent to my address to ‘fix it’ left after completion and now I get 2mbps...