Virgin Media Outage Report in Llandysul, County of Ceredigion, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Llandysul, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandysul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TheFourhead
(@TFourhead) reported
@kemp_katie9 @virginmedia Yep it's utterly shocking how bad the customer service is, never known anything so poor or with no understanding in my life.
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Conor Murphy
(@Conor_67mx) reported
@Ofcom They refuse to give me a complaint reference and refuse to raise a complaint so I’m unsure if I can raise it to ofcom without. Cc @virginmedia
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Gospel of Matthew
(@matt_peaks) reported
@virginmedia Yes no problem
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Dave Millett
(@drf_consultants) reported
@virginmedia That is why you text updates basically saying you still working on it. A service that is not working 50% of the time
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B4Bandzz
(@B4Bandzz_) reported
@virginmedia so today is now the 3rd day in a row with no WiFi and keeps getting extended, so you lot take this **** serious? Barely got any data left and can’t work from home for the 3rd day? How are u gonna sort this out and compensate me?
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Dave Millett
(@drf_consultants) reported
@virginmedia No who would I call my service is resold via someone else so o2 won't talk to me
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AlistairMcF
(@AlistairMcF) reported
@virginmedia Absolutely useless customer service!!!!!! On the phone for 35mins and got nowhere, then transferred to my 3rd department which then cut me off!!! As a 1st time customer…..I think I’ll just cancel my contract and go with a more reliable competitor. #useless
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Paul Reynolds
(@PaulRey21680128) reported
@virginmedia Never mind what issues I’m having. Let’s see if you can answer my question shall we???
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Peter D-D
(@pdonduncan) reported
@virginmedia In my experience, VM doesn't even follow its own code of practice. VM is sadly lacking in the human touch with a dose of undetstanding. It doesn't help to just be offered yet another humanless process and form to fill.
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B4Bandzz
(@B4Bandzz_) reported
@virginmedia or u just gonna say “engineers are working hard to fix the problem” Your call centre says they found the problem yesterday so why is it taking over 24hours to fix it!