Virgin Media

Virgin Media Outage Report in Llandysul, County of Ceredigion, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Llandysul, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandysul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Llandysul, County of Ceredigion, Wales 02/12/2026 13:25

February 12: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alexrday Alex Day (@alexrday) reported

    @SkyHelpTeam Exceptional customer service from Bernadette today, helping us arrange a home move and adding broadband to our package. She was so helpful and knowledgeable. Excited to bin off Virgin Media to be honest. 👍🏻

  • debsdoyle71 Debra Doyle (@debsdoyle71) reported

    @virginmedia can someone please explain how your customer service staff can get our package wrong after having 2 x 2hrs phone calls and why as an existing customer we have to pay more than a new customer......worst customer service in the world 😡

  • ozzy_wong Ozzy Wong (@ozzy_wong) reported

    @virginmedia Just found out my Broadband is not being fixed for another week because of technicians fixing an issue in my area, customer service was great but this is ridiculous, no warning of maintenance? For a whole 2 Week Outage, what kind of system is this

  • jenny_k_r Jenny Robinson (@jenny_k_r) reported

    Terrible service received so far from @virginmedia. 4 week delivery time for a router/starter pack to plug into a house already set up with Virgin, what a joke!

  • NigelClark78 Nigel Clark (@NigelClark78) reported

    @virginmedia Can I also ask , if again when I get home from work tonight and do a reset and still unable to connect what will be the next steps as I didn't get much help from the customer service that I had a 40 minute conversation with earlier.

  • Shadowcatuk 🐿️ 🐰 Ritsu 😸 🐶 (@Shadowcatuk) reported

    @virginmedia Do you have an email address I can talk to your CS on? Contacted using the Whatsapp on 18/04 and got passed on to Customer Relations No reply from them at all so messaged again today and I get a generic bot asking if my query is regarding broadband, TV or home phone

  • brummiedebz Debzy G♍️🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@brummiedebz) reported

    @virginmedia I’ve done this. Says no issues. I’ve rebooted the hub it came on for a short while and then went off again and I had red flashing lights all over the ***. It’s just come back on, but who knows how long for. There’s clearly an issue.

  • emma83 emma83 (@emma83) reported

    @virginmedia It’s updated now yes. As of 6pm. But the same happened yesterday, and then it went down again during the day. My only assumption is works are being done during the day. But this doesn’t work well for home workers.

  • HAYNES1E Chris Haynes (@HAYNES1E) reported

    @virginmedia @virginmedia this is certainly not the case in KT6. You are without doubt the worst broadband provider. #shambles #ripoff

  • emma83 emma83 (@emma83) reported

    @virginmedia Can someone tell me what’s happening with the broadband in M22 area? It was down all day yesterday ( confirmed on checker) and came back on at 6pm ish. The same happened today. I work from home and need access to the internet during the daytime.