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Virgin Media

Virgin Media Outage Report in Llandysul, County of Ceredigion, Wales

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Llandysul, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandysul, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kimberley088
    Kimberley (@kimberley088) reported

    @virginmedia Can someone help me change my direct debit date please I’ve been trying for the past few days!

  • campbell501
    david campbell (@campbell501) reported

    @virginmedia do you have a complaints department I can talk too or email. I have lost all faith in your call centre staff. You should be ashamed of the service of your call centre. You need to invest in training the staff on how to deal with loyal customers.

  • dalty
    Chris Dalton 💙 (@dalty) reported

    @virginmedia please DM me with email for customer support, as your web site is useless for contacts. Existing customer. With an issue. Thanks.

  • Ray58920624
    Ray (@Ray58920624) reported

    @virginmedia @Ofcom I also made the complaints in December 2020, but no one reaches me to solve the delay installation issue

  • saoi___
    ً (@saoi___) reported

    @virginmedia How many times do i need to message you? I’ve been with virgin for 2 years & I never get any service where I live, the maximum i get is 1 bar .... it’s disgusting.

  • elizabethblower
    Lizzie Blower (@elizabethblower) reported

    @virginmedia @virginmedia on hold to your customer service line for an hour and a half, told I had got through to the wrong department and put on hold again. The line then went dead... I need to get in touch with you - is there any actual way that’s possible?

  • rory_blackburn
    rory blackburn (@rory_blackburn) reported

    @virginmedia if I have a recurring problem that hasn't been fixed by your suggested solutions, and yiur call centres are all shut how do I get a problem fixed? Its beyond a joke

  • NimMotha
    Nim (@NimMotha) reported

    @virginmedia second weekend in a row that we spend over and hour on hold and after speaking to customer relations get passed onto another department that doesn’t pick up! Shocking customer service!!

  • McHilti
    Mark Oliver (@McHilti) reported

    @virginmedia Did you delete my reply because it showed the mind bogglingly truly disgustingly awful customer service? Will this tweet also disappear?

  • Ray58920624
    Ray (@Ray58920624) reported

    @virginmedia @virginmedia My installation has been rescheduled more than twice. Your pre-installation team promised me yesterday that they would send the construction team to solve the issue and give me an update on 16 January 2021, which is today. But, no one showed up. i need a solution