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Virgin Media

Virgin Media Outage Report in Llandysul, County of Ceredigion, Wales

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Llandysul, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandysul, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • domster
    Dom Barnes (@domster) reported

    Unfortunately the @virginmedia chatbot seems to have no long term memory. Reset my conversation after less than 2hrs and had to start over. Messages me again today to ask if I still have an issue (while waiting on their team to reply) and I get reset once again.

  • jayne_ward
    Natalie Jayne ward (@jayne_ward) reported

    @virginmedia @simonlevans Hello im 02 customer does that still class me as a virgin media customer now that you joined forces, it states you can win tickets for egx through virgin media but promoting the 02 priority app does that mean I can get 50%off tickets when I'm an 02 customer but you joined forces.

  • Brittan66783252
    Brittany Howard (@Brittan66783252) reported

    @virginmedia And I'm not one of those people that you pay so I'm using up my time to do something that someone that gets paid should be doing, because last time I checked that's what customer services do or correct me if I'm wrong?

  • Calvert_Comics
    Calvert with a C (@Calvert_Comics) reported

    @virginmedia @virginmedia again I’ve spent over 3 hours on the phone last night. Just to be told it will be end of may at earliest. I have zero confidence that when I call again your company will even try and fix issue. If I give you a ref can you have a look and get someone senior to call me

  • Calvert_Comics
    Calvert with a C (@Calvert_Comics) reported

    @virginmedia Just want it known how poor your customer service is. Never been told that I’ve been lied to so much before

  • __Tony___
    TonyParker (@__Tony___) reported

    @virginmedia Tried talking to customer service tech team they can’t fix it

  • dionnekitching
    Dionne Kitching 🖍✂️ (@dionnekitching) reported

    @virginmedia Nope, I’m just trying to sign in to see my credit plan on my phone, but I don’t know my security key and there seems to be no option to reset it or prove who I am any other way.

  • Gulbin
    Gulbin Brown (@Gulbin) reported

    @virginmedia What bad, unprofessional customer service from Virgin Media! Day 2, I keep getting directed from Peter to Paul and the line gets cut off. All I want is to cancel the account! p.s. DO NOT send me a link to a portal address which does not mean or do anything!

  • Brittan66783252
    Brittany Howard (@Brittan66783252) reported

    @virginmedia It's been a complex issue for 2 weeks now and yet no one can tell me what that complex issue is????

  • dowding_jason
    Jason Dowding (@dowding_jason) reported

    @virginmedia I have paid a premium rate and expect a premium service. @virginmedia have failed to provide it.