Virgin Media Outage Report in Llandysul, County of Ceredigion, Wales

Problems in the last 24 hours in Llandysul, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandysul, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Community Discussion

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Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nils Schaffner (@NilsSchaffner) reported 7 minutes ago

  @virginmedia I have been through to 4 people so far who each time forwarded me to the wrong next person to talk to to cancel. This is not a question of just waiting, it is also a clear attempt to avoid me cancelling in my opinion!

• 
  Bronwen Hyde 💙 (@bronwenhyde) reported 9 minutes ago

  @virginmedia not that i could see but it didn't seem to mention wifi, just broadband and the broadband is fine. it's just the wifi signal that's dropping out.

• 
  Jonny! (@Claret_Jonny) reported 11 minutes ago

  @virginmedia Never mind the tv , it’s the internet, and we’re on a pretty high speed, your place has done all the tests. Internet keeps disconnecting from the booster around 10/12 times an hour! All they could say is “£5 for more boosters” Someone needs to come out .

• 
  Lucy (@SociallyAwks15) reported 17 minutes ago

  @O2 been trying to sign up to priority, I'm a virgin media customer and it says I can get priority. It's asking me to verify by typing in a 6 digit code but it's not being sent to me. Do you have any idea why this is? Thanks.

• 
  Kellie Knowles (@KellieKnowles) reported 21 minutes ago

  @virginmedia I have already raised a complaint two weeks ago. Still no contact!!!!

• 
  Ben Tapp (@Tenbapps) reported 23 minutes ago

  @virginmedia Why is it so hard for your customer service team on the phone to believe we have a failed TV box and send someone out? You can hear the hard-drive almost grinding every few seconds, all the lights are on on the front of the box and it displays "please wait" on the TV

• 
  Ben Reade (@benreade) reported 27 minutes ago

  @virginmedia I'm cancelling. here on @Twitter I finally get someone to acknowledge me in minutes! Maybe focus some energy on less public forums as well! I'm amazed your level of customer service is legal. @Ofcom

• 
  Mrinal Thakur (@mrinalt6) reported 28 minutes ago

  @virginmedia I have been a virgin media customer for a couple of years now - my monthly rate has steadily gone up without any increase in my package. I am trying to contact you to leave but cannot get through to speak to anyone despite many hours on the phone. Can you help?

• 
  Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported 28 minutes ago from Brighton and Hove, England

  @virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work

• 
  Rachel (@rachelgrannell) reported 29 minutes ago

  @virginmedia Astounded at your appalling customer service. Currently on my 8th call to you this morning trying to cancel my contract. Been on hold for more than 2 hours in total and hung up on multiple times. Never been treated this badly by a company in my life