Virgin Media Outage Report in Llandysul, County of Ceredigion, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Llandysul, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandysul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Wood
(@shellwood) reported
from
Bristol, England
@virginmedia absolutely disgusted with your customer service! I hour 22 minute phone call to be told you want to charge us £37 more a month than a new customer and we’ve been with you for 20 years 😡 Call centre staff refused to pass on comments to a supervisor and or call back
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tony
(@brooklands911) reported
@virginmedia Reply too my complaint, but have read the other storys on here , am not the only person that you will deal with a complaint, lie and in the end cancel it ..
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Gordon
(@Gordon47681672) reported
@virginmedia why are your customer advisers lying about no other service providers installing broadband/tv packages due to Covid , is it a blackmail tactic or just incompetence ?
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Lynda
(@Lynda14206703) reported
@virginmedia I would like to thank Matthew Griffiths for sorting out the contract issues I’ve been experiencing. With one phone call he undid the terrible customer service I had experienced and I am very grateful to him.
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Scott Gray
(@Scott17Gray) reported
@virginmedia I would like to skip the forums. Considering I've been trying to get ahold of you guys for a fair while now. I've had engineers out months back that was supposed to of fixed the issue which is never did.
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Ashley Sheridan
(@AshleyJSheridan) reported
@virginmedia First one was via phone (first time a complaint was actually raised despite me trying to get one by phone for years, couldn't for ages because my email address was wrong & it took 2 years to get it fixed). Second one was online.
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Larisa Spahic
(@LarisaSpahic) reported
@virginmedia it’sthe third day where we have internet intermittently available only on the ground floor. Live chat is disabled, your telephone no not working and can’t set up an account as your engineer missed writing one digit in our contract number. you couldn’t make this up..
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cat ♡
(@94blou) reported
@virginmedia somebody claiming to be from vm has called me and texted me after I have asked them not to & want to speak to somebody to help me confirm if it was from vm or if it wasn't so I can block and I dont want to share the persons info so please I need to talk to somebkdy
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GIGI JOSEPH
(@GIGIJOSEPH14) reported
@virginmedia we are having major issues with our broadband connection it is always been cutting off and we have been having poor WiFi speed like 14 down 5 up.
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Nigel A.Hammond
(@ArthurFooksake) reported
@virginmedia Standard fob off, your customer service is attrocious. Send a router for next morning delivery, how hard can it be when it's for a vital life saving service?