Virgin Media outages and service status in Llandysul, Wales
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Llandysul, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandysul, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Higgins (@frigginhiggins_) reported@HaileeBacardi @virginmedia I’m in a similar boat as you (no internet for 1 week, 3 days of work missed for the household, etc). Consider filing a complaint with Consumer Line (or your local equivalent). Virgin is going to try and have you file complaints internally so they can keep it on the long finger.
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Duncan Deaville (@DuncanDeaville) reported@virginmedia Maxit TV and M100 fibre bb + WiFi booster kit. Hub 3.0. The router and extender are not fit for purpose. A telephone agent pretty much admitted this when she mentioned new ‘mesh’ gear coming out. But said that would be as bad.
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Fiona Higgins (@frigginhiggins_) reported@mstorey2015 @virginmedia I’m in a similar boat as you (no internet for 1 week, 3 days of work missed for the household, etc). Consider filing a complaint with Consumer Line (or your local equivalent). Virgin is going to try and have you file complaints internally so they can keep it on the long finger.
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Hailee (@HaileeBacardi) reported@virginmedia I haven’t had my WiFi stay constant for more than 20 minutes for the last few days. This is a recurring problem.
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James Elliott (@jelliottlufc) reported@virginmedia I’ve never been given a date because nobody knows when it is going to be live. I just get passed between different departments.
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Tracy McLean (@mclean_tracy) reported@virginmedia I have already spoken to 3 people in your customer service department today and got knowhere
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Well That Escalated Quickly. (@NeilBowers15) reported@frigginhiggins_ @virginmedia @TSSNI Oh yeah... you can bet if I was to cancel my DD they'd soon come knocking on my door with the heavies.
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Craig Angus (@CraigAngus85) reported@frigginhiggins_ @virginmedia I've tried to use the online form again, but it seems to have closed the complaint already! It takes so much time to get anywhere with them on the phone it hardly seems worth it
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Fiona Higgins (@frigginhiggins_) reported@DuncanDeaville @VMO2News @virginmedia I’m in a similar boat as you (no internet for 1 week, 3 days of work missed for the household, etc). Consider filing a complaint with Consumer Line (or your local equivalent). Virgin is going to try and have you file complaints internally so they can keep it on the long finger.
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Frank Keegan (@KeeganBig) reportedI have often complained of poor customer service from @virginmedia it is therefore only right that I praise the excellent customer service provided by Jason. Many thanks.