Virgin Media Outage Report in Llandysul, County of Ceredigion, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Llandysul, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandysul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@Simon_ster) reported
Hi @virginmedia, we were overcharged for our package last month(by 54 quid and again this month. We'd previously been assured this was resolved and we'd receive a refund. Our bill remains unchanged and we've had nothing back Your chat box on your website is being ignored. HELP!
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Ali.
(@alaminblah) reported
Anyone on Virgin Media, have you had a call in regards to "faulty network" and that your broadband router is downloading junk files? (Or anything on those lines)
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Grumpybinks
(@grumpybinks) reported
@virginmedia No change. App and web browsers all give the same answer. It's not exactly a new problem is it? 'The Internet' is full of your customers pointing out this is a persistent issue...
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Janet Barker-Willis
(@JanetBarkerWil1) reported
@virginmedia I’m assuming it’s to give me an excuse as to why I’ve been ignored. Or that I got fed up with waiting and dumped them. I’m waiting for a call from a manager NOT customer service. Maybe #rachelbarrass or #karenwalker. Both lied to me in a generic letter.
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David Growns
(@david_growns) reported
@virginmedia send you round in circles, don't answer the phone. Why is customer service do bad?
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Jason Woods
(@jason84woods) reported
@virginmedia I’ve spoken to the executive complaints department who have called me and are now trying to get resolution quickly.
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V/J
(@VJ04450694) reported
@virginmedia This is just automated answer. Worst customer service ever. Keep charging extra every single month always same crap explanation “sorry”. Third month consective had to call wait for more than 1 hour for same thing serioslyyy this company is a joke and fraud.
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Helen Kitty
(@HelenKitty6) reported
@virginmedia Thanks it took me about 4 hours per day over 3 days to get help on WhatsApp. I understand everyone is under pressure with Covid but no other company is as bad as this, it was shockingly disappointing.
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Sam Mulkeirins
(@face4allseasons) reported
@virginmedia Hello. Thanks for getting back to me. I have finally resolved the problem over the phone.
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#JFT96
(@graemewhammond) reported
@virginmedia can someone please send me a DM to help with a problem