Virgin Media Outage Report in Llandysul, County of Ceredigion, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llandysul, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandysul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Azaad
(@greenpoet100) reported
@virginmedia 1 1 4 to cancel
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vikki moore
(@vikkiLCmoore) reported
@virginmedia currently dealing with one of the worst customer service situations I have ever been in, 9 months of constant problems advisors are clearly not trained to do there jobs. Was with sky for 25 years before changing to virgin media what a joke
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ȿundªɛ 🏳️🌈
(@SundaeLolz) reported
@virginmedia The call back was about a change to package deal following a death. The bereavement team passed me over to the customer service department and the CSR I spoke with promised to call me back after speaking with a manager. That was at about 9.30am this morning.
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Chand Jethwa
(@chandjethwa) reported
@virginmedia Latest status unknown, last discussed 16/05/22, advised complaint will be looked into but don’t know when. Complaint logged 28/04/22 after numerous failing to log previously. Advised manager would call back in a hour or two, its well over 24 hours and not heard a word!
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Tom
(@tweraksa) reported
@virginmedia has the worst possible customer service/pre-install team I've ever dealt with. No one knows what's happening with my installation, absolutely disgraceful.
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Ian Nolan
(@inolan1981) reported
@virginmedia Network tests show it’s okay but for a minute or so a couple of times a day it totally drops out.
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𝙹𝚎𝚗
(@JenG1210) reported
@virginmedia They've arranged it now, but it really didn't have to take 90 minutes for something which should be straightforward. Also all of the info that your chat bot asks for had to be repeated. Not great service, especially when I work for a telco company myself so know what to expect
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James
(@JamesPalGA) reported
@virginmedia No, it's the router. I just reboot and it comes back online. Local service is fine. Think I have a stinker of a router. Is there a way to get it replaced?
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Marc Burrows
(@Marc_Burrows) reported
@virginmedia I have it written down on a piece of paper and distinctly remember asking in the phone call if everything was for the 18 months, so you can go through the recorded phone call if need be. I was at least never told it was for anything less than 18 months (either 6 or 12).
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CC
(@CJ0000013) reported
@virginmedia been waiting longer than 48 hours for a manager call back, initially was told 24 hours but then I had to chase up and was then told its 48 hours which even that has passed! Shocking customer service!!