Virgin Media

Virgin Media Outage Report in Lerwick, Shetland Islands, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lerwick, Shetland Islands, Scotland 12/15/2024 16:45

December 15: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • no_coach COACH With NO Name (@no_coach) reported

    @virginmedia I have no upload speed. The second engineer visit in two weeks confirmed that there is a fault in St Albans and the network is over utilised. The second engineer said the fix date is 22nd Jan but he said that would probably not be correct. Now calling 150 just cuts my call off..

  • Paul0Hughes Paul Hughes (@Paul0Hughes) reported

    @virginmedia Maybe help with my original query?

  • zakbrownz Zak 💚 (@zakbrownz) reported

    @virginmedia hi trying to get hold of customer service on 150 but the call keeps being cut off

  • P13PGA Pete Bower (@P13PGA) reported

    @virginmedia I need help I’m down grading my package to lower monthly costs

  • norton_cettina Cettina norton (@norton_cettina) reported

    @virginmedia No ive been told they are going to review the bill. My broadband is still not sorted hub is 2 weeks late. Im going to make sure everyone i know knows how poor you are and how shockingly bad your customer service is.

  • donaldandy andy (@donaldandy) reported

    @andychanz @ASpaceman2 @virginmedia Yeah I’m doing same if I can ever cancel it 😡

  • KeeranGunnoo Keeran Gunnoo (@KeeranGunnoo) reported

    @virginmedia Been on hold for over an hour...no response via your text service...

  • Derekmac61 Derek MacPherson (@Derekmac61) reported

    @virginmedia The text number can't diagnose or fix faults on any services. can only help with account or billing issues

  • shevvyt shevvyt (@shevvyt) reported

    @queenchristina_ @virginmedia Your terrible experience with @VirginMedia sounds, sadly, very familiar. If they can’t help you then who on earth can?! Their Customer Service experience is highly irritating. Good luck!

  • MartyMcKerry07 ⚡️Marty McKerry⚡️ (@MartyMcKerry07) reported

    What internet provider do you guys use? I’m with @virginmedia and have had nothing but bother. It is absolutely garbage for working from home. Especially as I have to deliver online learning/classes etc. I’m basically throwing money down the drain. Any thoughts?