Virgin Media Outage Report in Fort William, Highland, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fort William, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fort William and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Georgina Morey
(@georgina_morey) reported
@virginmedia I have had electric wires hanging out of my wall since before Christmas when a Virgin technician came to “fix” my internet issues. I have been complaining about the ridiculous service of the internet since I got it last July
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ConEdwards
(@CKEDWARDS99) reported
@CBeebiesHQ I’m with virgin media and it was just the chuggington programme, was it the episode itself? My boy was watching programmes before with no issue and once chuggington finished the audio was as normal
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shaun
(@shaun6464) reported
@virginmedia That's great but it is happening far too many times recently . Do we pay for a 100% monthly service ? .
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julie mackay
(@juliemac661) reported
@virginmedia I have done all tests etc.. there is fault but no answers ?? Been like this all week it’s a joke paying a fortune for totally CRAP service !! 🤬
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Happeee_Scouser🟨🟥😁
(@Happeee_Scouser) reported
@lesserspottedH @virginmedia and @Virginmobile Disgusting how they treat their customers and not just during a pandemic. They argue with you & their managers argue with you after waiting on the phone for up to 90 mins a time. I went to Niw TV saved £££s and get 10/10 customer service
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Will
(@paranoya88) reported
@virginmedia Only getting 30-50 down when paying for 200 well today is day 3 if no improvement by tomorrow that’ll be a cancellation from me via your speed policy sort your network out
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Jay Smith
(@jay_bcafc) reported
@virginmedia How ridiculous. I understand if moving to a property you can service and I chose not to take you then different. But because YOU don’t service a property I am moving to, I am the one penalised financially by your company for YOUR inability to provide a service. Terrible service.
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mccrispy
(@CrispyHawk) reported
@virginmedia Why? Have you changed your support operation so that the staff are motivated by customer outcome rather than by case closure rates?
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Maximo Beerbelli
(@tb285) reported
@virginmedia @darrancooper83 This is an issue that many people seem to have reported last night as well. It's an issue across BT Sport content (channels 1, 2 and 3) although bizarrely BT ESPN is working which suggests there is a fault at your end rather than BT
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julie mackay
(@juliemac661) reported
@virginmedia Sorry I’m paying a fortune for rubbish service no customer contact via phone 😡😡