Virgin Media Outage Report in Dulverton, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dulverton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dulverton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia It will look much like the other screenshots. I get you are trying to be helpful, but it is obviously network, and linked to the upgrade. How do I know? I was 2nd line network support for BTinternet. Anyway, fingers crossed, it seemed to be ok this morning and stable all day.
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Debbie Betteridge
(@DebbieBetteridg) reported
@virginmedia Absolutely rubbish. Terrible customer experience
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Chris Shacko
(@CShacko) reported
@virginmedia Would have been nice to have even been able to log in never mind get a ticket! Then again it’s just like my Internet with u “sh**e”
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Debbie Betteridge
(@DebbieBetteridg) reported
@O2 @virginmedia that’s it. Enough is enough your service is questionable. Coverage terrible. Priority not existent. Maybe time to change network.
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Samuel Benjamin
(@zak123dooly) reported
@virginmedia On the service page it says there are no issues in TW107LY but as soon as I call up they mention the issue constantly it’s been like this over a number of weeks and just keeps happening nearly every week
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Darryl Souness
(@bluerage_13) reported
******* joking me, @virginmedia fibre broadband is down again, your service is utter clown shoes.
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🟣 Tristan Griffiths #ImTristanG
(@ImTristanG) reported
@virginmedia Have had pretty terrible #customerservice today @virginmedia - service down, waiting to speak to someone, only to be told that your system is down - can I call back in 2hours? still without service!! #VirginMediaDown #FAIL [ Yes 'turned off and back on again' ]
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Amy
(@aim_ross1311) reported
@virginmedia That’s absolute bull and you’re not answering the question WHY is a new customer allowed to buy the product I want for £27 for 18 months and I have to pay £56 answer me that stop going on about competitors
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Me
(@mdaz1) reported
@DarrenSenior9 @virginmedia Watch it they will try and sell you their boosters for x amount extra a month because there routers/ service not fit for purpose
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Steve Horne
(@sahinbrum) reported
@virginmedia Never managed to get anywhere near tickets. The O2 app crashed all day. Won't bother in the future and the apps now deleted. Usually priority means you can buy tickets before general sale. Not releasing a few priority tickets beforehand. Absolute con.