Virgin Media

Virgin Media Outage Report in Douglas, South Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Douglas, South Lanarkshire, Scotland 12/12/2024 04:30

December 12: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnShortyGriff Ann Shorty (@AnnShortyGriff) reported

    @virginmedia I've done all of this! And not had any success! I just want to leave, I knw I have 2 months left but I'm just paying for a service tht isn't effective plus we don't really watch the TV so it's pointless!

  • davideyres David Eyres (@davideyres) reported

    @virginmedia It's a long long story, I joined O2 earlier this year and to solely use the 'volt' benefit to boost my broadband speed and since then I've had issues with my bill and I've been overcharged for 'changing' my package

  • Louis054060191 Louis (@Louis054060191) reported

    @virginmedia Really slow speed, keeps dropping in and out of connection

  • JodieOtway jodie otway (@JodieOtway) reported

    @virginmedia Would like to know why your customer service team have changed my package when that’s not something I requested and now wanting to charge me more for a f*** up they’ve done but won’t rectify it ALSO my contract ends this month.

  • sharper040 Sharps (@sharper040) reported

    @virginmedia Spoke to your workmen who said it will be down all day and we should have been informed prior to the work

  • DarranWest Darran (@DarranWest) reported

    @virginmedia He is saying he is cancelling direct debit and then he will get a call! Not getting the service he is paying over the odds for.

  • DarranWest Darran (@DarranWest) reported

    @virginmedia Still holding. 35 mins in. George Ezra very annoying. Cancelling contract now a main solution!

  • AnnShortyGriff Ann Shorty (@AnnShortyGriff) reported

    @virginmedia No I don't, I've never been shown anything and I don't think they'll be able to reach

  • MrSaffron Andrew Ferguson OBE (@MrSaffron) reported

    @thinkbroadband Hoping that @virginmedia will get this issue fixed so don’t have to spend another two hours trawling bqm graphs to check the patterns

  • Wathey Shaun Wathey (@Wathey) reported

    @virginmedia I have a complaint reference number - C-300322248. I got a response saying you've given internal feedback and asked if this was okay, I emailed back and said it wasn't but haven't heard anything further.