Virgin Media Outage Report in Boscastle, Cornwall, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Boscastle, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boscastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 12: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (55%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (14%)

4. 

   TV (8%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Joanne Baddams (@Animaniac53) reported 5 minutes ago

  @virginmedia @virginmedia issue was resolved in 1 minute after agent returning from break, surely could have waited 1 more minute before taking his break!!! If the agent is due a break maybe tell the customer this before starting the conversation!!!

• Mr Chris.. (@fezzzzzzy) reported 5 minutes ago

  @virginmedia I'm sure that fix the fact I can't diel your help line

• Charles Hadji (@charleshadji) reported 9 minutes ago

  @virginmedia This is a genuine question, what is the actual point of your Twitter account if you can’t actually do anything? Again, this is a genuine question and I’m not trying to be rude, I am curious.

• _callum (@nomdethingy) reported 10 minutes ago

  @virginmedia I phoned up but kept on getting transferred. I've replied to my THIRD complaint case last week, but no answer yet. An engineer came and said "everything that can be replaced has been replaced" so I think we need to have a no-fault cancellation, no?

• Mr Chris.. (@fezzzzzzy) reported 10 minutes ago

  @virginmedia Yes I have no service

• Dean Maskell (@deanmaskell) reported 13 minutes ago

  @virginmedia I have had 5 calls yesterday / today from out of area from Sky indian caller representing Virgin saying there is going to be work on internet connection / problem with router. I live in SO31 area. Annoying I assume bogus? Not received any letters from you on this

• Jay Kerai (@JayKerai7) reported 13 minutes ago

  @virginmedia 5 weeks and counting. 3 engineer visits. Another 30mins wasted to your call centre today. Still no phone line. Worst service! And you still advise me to keep calling?

• Kit Murphy (@KitHarman) reported 13 minutes ago

  Hi @virginmedia - it's now 5 weeks of intermittent broadband, and I've reached the limit of following your online help (rebooting, hard resetting, removing devices, etc). Can you please supply a method of speaking to a real person because I can't find that anywhere online.

• TheCultVault (@CultVaultPod) reported 22 minutes ago

  @virginmedia what is going on with the internet on The Wirral? Is there an ongoing issue? Tried multiple resets and followed online instructions and it keeps disconnecting. Is this your end or ours? Thanks.

• hannah (@thehanarchist) reported 23 minutes ago

  Apparently @virginmedia are doing service improvements - did you not think to inform customers of this ahead of time?