Virgin Media Outage Report in Bala, Gwynedd, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bala, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
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Martin
(@BostinLad) reported
@NetflixUK @netflix can’t seem to get your service to work via @VirginMedia can you advise what the error code UI-800-3 Isla please? Thanks. #Netflix
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Lynn Tina 💜
(@LynnTina01) reported
@virginmedia I have been having issues with my broadband from you for 1 year and I have not been able to get hold of you. Can someone please sort out the constant buffering when watching iplayer
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Rómulo Goncalves
(@RomuloJ88) reported
@DakaraSpawnBlk @virginmedia And customer service over the phone is an absolute joke. If asked who is responsible for myself not being able to work, they say “ we will compensate you with £8 a day” JOKERS
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Jonathan Plimmer-Cheshire
(@Ranchie) reported
@virginmedia Hi, I've tried 3 different browsers now (Chrome, Samsung & Edge) and get the same issue.
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Tom Hutchings
(@EdwinVanHutch) reported
@virginmedia I did. It has the fault registered but then the link in the text message that you send says there’s no problem. The phone message says that it’s a really complicated issue - it must be if it’s taking this long to fix!!!
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Ayobami Gabriel™
(@NaijaBird) reported
@virginmedia Internet has been mostly down since the 22nd December. Been without active internet coming up to 5 days now... 😒
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Ian
(@oldlad25) reported
@virginmedia I keep getting told by agents over the phone there are no issues from what they can see on my lines and no issues in my postcode. Well you can clearly see there is a problem. Making me pay for a service this bad is criminal.
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Billy Miles
(@MilesClone) reported
@virginmedia why don't I see gigabit in the list of upgrade options. I only see 500 and 600 mbit. Your entire network does gigabit now right? so why isn't it an upgrade option ? I'd rather order online not via phone.
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Luke Cockburn
(@Lukec7_) reported
@virginmedia unhappy with my current wi-if boosters, orange arrows flash up multiple times a day and disrupts what I’m doing online. Any reason why this is happening and how to fix it?