Vodafone outages and service status in Shanklin, England

Problems in the last 24 hours in Shanklin, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shanklin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Shanklin, England

Latest outage, problems and issue reports in Shanklin and nearby locations:

• 
  Matt Wickham (@MattwicksBMR) reported 5 minutes ago from Niton, England

  Time for a phone upgrade with @VodafoneUK... Problem is there are no decent phones available ones I've had an eye on they don't do like the @vivo_uk x60 pro plus.. Or the @XiaomiUK Mi11 ultra... Just no options available at all.. Only thing they off is absurdly priced Samsung.

• 
  rosina moore (@rosinam) reported 15 minutes ago from Portsmouth, England

  💯 will be leaving @VodafoneUK once my contract is up! Everytime I upgrade there is issue after issue and the customer service is shocking! I’m now stuck with a ridiculous phone bill that is going to leave me out of pocket every month for the next 2years 😡

• 
  Dave Swateridge (@DaveSwateridge) reported 16 minutes ago from Gosport, England

  @VodafoneUK Morning! Do you know if theres any problems with the signal/masts in my area of Gosport in PO12? For the last few days I’ve noticed that my data seems slow to load things as I keep getting the spinning thing going round & round. 😒 I’m on the Unlimited Max plan too.

• 
  Nigel Jones (@planetf1) reported 16 minutes ago from Portsmouth, England

  Would be useful if @GunwharfQuays had a single WiFi network covering all outlets. @VodafoneUK coverage pretty awful here. Surprising as major retail area PO1 3TZ

• 
  Sharon (@Sharon80788546) reported 22 minutes ago from Gosport, England

  @VodafoneUK Like everyone else you asked me to pvt message you with details so looks like addressing issue then ignore me !!!

• 
  Sharon (@Sharon80788546) reported 28 minutes ago from Gosport, England

  @VodafoneUK Is anyone at vodafone happy re connect my phone after one of your incompetent staff members disconnected me by mistake yesterday!!! I will be billing you for my wages as I’m unable to work this morning ! your messenger service is even ignoring me now !!!

• 
  Robert Francis #FBPE (@astra46) reported 29 minutes ago from Portsmouth, England

  @Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK

• 
  Anton Dewing 🇬🇧 (@anton_dewing) reported 30 minutes ago from Portsmouth, England

  @VodafoneUK could someone please help me apply a discount to my account. Tried by phone and was told to email, nothing. Phoned again and told to go in store. Was told it cannot be done in store and to phone again. Very frustrating.

• 
  Mikeyy (@itsMIKEYY) reported 33 minutes ago from Portsmouth, England

  My new year's resolution is to pay off my credit card! #VeryMeRewards @VodafoneUK

• 
  Amanda Saunders (@als17) reported 36 minutes ago from Portsmouth, England

  @VodafoneUK The reason I contacted you was because I didn’t have a pin and I hadn’t logged on to the account for a long time, just paid the monthly bills. I didn’t know the password and my email address had changed so I needed help, not to be fobbed off.

• 
  Keziah (@keziah_samantha) reported 38 minutes ago from Portsmouth, England

  @VodafoneUK cant log into my Vodafone app- not sure my user name please help

• 
  Richie Farman (@FarmanRichie) reported 39 minutes ago from Gosport, England

  @maxtedsam2 @VodafoneUK @mouthwaite Been with Voda since mobile phones got popular, never had any issues

• 
  Orunchukwu 👑 ❤️ ✨ (@Vickieeeee_) reported 41 minutes ago from Portsmouth, England

  @VodafoneUK my Spotify isn’t working, I can’t call, can’t text. Please help

• 
  rosina moore (@rosinam) reported 41 minutes ago from Portsmouth, England

  @VodafoneUK what the hell is going on?? Phone and watch not getting service, I talk to someone to fix it and now I have emails saying I’ve reported device lost/stolen??!? NOT IMPRESSED AT ALL especially as it’s still not working!!!!

• 
  Dave Swateridge (@DaveSwateridge) reported 43 minutes ago from Gosport, England

  @smudgeit123 @VodafoneUK That’s awful. I hope she gets it sorted ASAP then.

• 
  Dave Swateridge (@DaveSwateridge) reported 44 minutes ago from Gosport, England

  @AirtimeRewards @VodafoneUK I hope not. This is the first time I’ve had a problem claiming £10 off my bill as you’re usually pretty quick doing it. I just didn’t realise it would take this long. I don’t understand what’s gone wrong as you can see from the screenshots that I claimed £10 off on the 4th May.

• 
  Chris Overthrow (@ChrisOverthrow) reported 46 minutes ago from Portsmouth, England

  @MattDerik @VodafoneUK If you're struggling to survive that's a problem with the government not with Vodafone. No government should let its residents starve no government should let its residents go homeless. Your anger is directed in the wrong place.

• 
  Heather-Fiona Egan (@aitcheff16) reported 50 minutes ago from Portsmouth, England

  @VodafoneUK Really fed up. Lodged a complaint after multiple attempts to fix change of SIM and keeping no. Now can access not. And my original no not carried over. C'mon Vodafone sort it out 😡🤬

• 
  Adam Wright (@wrighty269) reported 54 minutes ago from Portsmouth, England

  Just been told by @VodafoneUK that it is too expensive for that massive company to send a router next day despite Jade needing internet to complete uni work before they can get us a router. Fantastically bad service from them yet again

• 
  Chris Overthrow (@ChrisOverthrow) reported 58 minutes ago from Portsmouth, England

  @originalfrostie @ChrisTheLewis @VodafoneUK Really? I've been on EE and o2 in the past and Vodafone is by far the best network I've been on in Pompey. Gfs granddad house I couldn't get a signal inside for o2 but I get full connection with Vodafone.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mṽsh (@shikariunite) reported 4 minutes ago

  @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

• 
  Alan Handyman (@AlanHandyman4u) reported 4 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  Hal Apeno (@chilliholic) reported 7 minutes ago

  @Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.

• 
  CJ (@CJ8316758312135) reported 9 minutes ago

  @DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...

• 
  Vodafone Group (@VodafoneGroup) reported 11 minutes ago

  @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

• 
  Lucy Slater (@lucindaslater83) reported 11 minutes ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

• 
  Mike Wood (@mikewooduk) reported 11 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

• 
  Migrant Tracker UK (@MigrantTrackUK) reported 12 minutes ago

  @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

• 
  Or Sassur (@Orsassur2) reported 15 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Hywel Evans (@hywelsuchevans) reported 18 minutes ago

  Just had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?