Vodafone Outage Map

The map below depicts the most recent cities in the United Kingdom where Vodafone users have reported problems and outages. If you are experiencing problems with Vodafone, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone users affected:


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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 470
Manchester, England 51
Dublin, Leinster 42
Birmingham, England 40
Leeds, England 40
City of Westminster, England 30
Glasgow, Scotland 30
Hackney, England 28
Tower Hamlets, England 28
Reading, England 26
Cardiff, Wales 24
Liverpool, England 22
Paddington, England 21
Croydon, England 20
Southwark, England 19
Islington, England 19
Bristol, England 18
Sheffield, England 18
Newcastle upon Tyne, England 13
Cambridge, England 12
Fulham, England 11
Harringay, England 11
Southampton, England 11
Leyton, England 11
Ealing, England 10
Hampstead, England 10
Edinburgh, Scotland 10
Slough, England 9
Huddersfield, England 9
Coventry, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • aspmeister Steve Aspinall (@aspmeister) reported

    @VodafoneUK broadband Internet down in Skelmersdale, any idea when the service will be back up an running?

  • NeilSolan Neil Solan (@NeilSolan) reported

    @VodafoneUK fibre broadband is down already, it’s only been active for ten days. Any idea when I can expect service to be restored? Going forward, can I expect the same ridiculous reliability issues that plague Virgin Media?

  • wrc_fod WRC FoD (@wrc_fod) reported

    @VodafoneUK I’m sickened at having to read the Daily Mail to get updates about the broadband service your supposed to be providing to me. For a communications company you are not very good.

  • STDealerr STDealer (@STDealerr) reported

    @VodafoneUK @SandraGodley1 Well when your ****** broadband goes down every other day, what else could they possibly be talking about Ben?

  • mollycslight Molly Slight (@mollycslight) reported

    @VodafoneUK Is your broadband service down? Have tried all the steps suggested online to get it working but no luck and can’t get through to support. In London if that helps.

  • AlistairMcF AlistairMcF (@AlistairMcF) reported

    @VodafoneUK Hi. Any idea as to when the broadband issues will be fixed? Thanks

  • DanMalin3 Dan Malin (@DanMalin3) reported

    @VodafoneUK @sarahcgall_ Down in South wales since 8.30 still not back up .

  • coolsneakyben Ben Armstrong (@coolsneakyben) reported

    @VodafoneUK It took you an hour to admit you had a problem... That isn't good enough... Are you virgin media in disguise? When will we get a fix ETA?

  • mrptozer peter tozer (@mrptozer) reported

    @VodafoneUK confirming outage as of 930am in sleaford/lincolnshire. Diagnostic tools not working neither is your website as usual. A note on your website might be nice to say you are broken

  • isl4macneil I s l a 🌿 (@isl4macneil) reported

    Work deadlines today and @VodafoneUK WiFi is down 😭 typical!!!

  • SueCasanove Susan Casanove (@SueCasanove) reported

    @VodafoneUK Still no internet on our Vodafone hub here in Staffs. Spent 50 minutes in a queue to chat with someone on the Vodafone broadband team, then got thrown out when I reached 50th in the queue. Really just looking for an answer as to whether this is a known issue?

  • bobbylala_ bobbylala_ (@bobbylala_) reported

    @VodafoneUK Right on que the copy and paste response. Awful customer service.

  • ajanderson67 braveulysees (@ajanderson67) reported

    @VodafoneUK @foodtoglow Dundee here. Down since about 0830. Update on progress?

  • Georgieboy1965 Georgie-boy1965 ✌✊ (@Georgieboy1965) reported from Heybridge, England

    @VodafoneUK hi I have no broadband and having trouble connecting with Tobi it replies with an error message

  • SiGregory1973 Si Gregory (@SiGregory1973) reported

    So glad @VodafoneUK have increased the broadband prices. Maybe they can afford to fix the damn network now. #Vodafonedown

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