Vodafone

Vodafone Outage Map

The map below depicts the most recent cities in the United Kingdom where Vodafone users have reported problems and outages. If you are experiencing problems with Vodafone, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone users affected:

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 393
Dublin, Leinster 30
Birmingham, England 30
City of Westminster, England 28
Reading, England 22
Manchester, England 22
Hackney, England 20
Tower Hamlets, England 20
Croydon, England 19
Glasgow, Scotland 18
Paddington, England 15
Bracknell, England 15
Islington, England 15
Cardiff, Wales 12
Leeds, England 12
Hampstead, England 11
Harringay, England 10
Fulham, England 10
Leyton, England 9
Slough, England 9
Bristol, England 8
Newham, England 7
Kettering, England 7
Southampton, England 7
Southwark, England 7
Bermondsey, England 6
Ealing, England 6
Liverpool, England 5
Bushey, England 5
Coventry, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Beachboi9 Beachboi (@Beachboi9) reported

    @mummyveronica80 @VodafoneUK I did 2weeks ago! £15 for 5gb. Such a rip off! Got great service from @tescomobile £11 for 30gb. Vodafone no one wants your pathetic Very me gimmicks, they want great service on their contracts and value for money prices. Serve your customers not your shareholders!

  • ross_pelling Ross Pelling (@ross_pelling) reported

    @VodafoneUK I bought a new phone of you today that wont connect to your network and your chat help online is a wormhole of people who dont know what they are doing and transferring me to another department. 4 hours yesterday and 2 hours today. Can anyone on here please help?

  • Patronusuk Patronus Security UK Ltd (@Patronusuk) reported

    Abysmal customer service by @VodafoneUK 3 advisors, passed from pillar to post repeating same info, 45 mins later they cut you off. Not good enough. #vodafone #poorcustomerservice

  • HeavyLightPiano HeavyLight (@HeavyLightPiano) reported

    @VodafoneGroup Passed around like a ping pong ball on customer service calls and online chat.Spoken to 8+ teams and 16 individuals including complaints team manager. Promised call backs twice which never happened. no internet to work and going to lose my job. Thanks @VodafoneUK

  • Beachboi9 Beachboi (@Beachboi9) reported

    @PaulWoody69 @VodafoneUK @g3g101 It clearly costs a lot these days to run a shockingly bad service. But it’s okay we’ll give you a stupid ‘deal’ on Candy Kittens instead.. cos that makes up for the £120 extra out of your pocket🙄

  • TheBall11 Viking Films Ltd (@TheBall11) reported

    @VodafoneUK not one, but twice you have completely cocked up and not delivered when needed. No service at all in Albania, despite making sure it was covered before hand. #useless

  • TheBall11 Viking Films Ltd (@TheBall11) reported

    @VodafoneUK I called your “customer service” on both occasions to make sure my destination was covered and my phone would work. Both times I was told everything would@be fine. It was not fine.

  • amirshaikh1 Amir Shaikh (@amirshaikh1) reported

    @VodafoneUK I appreciate that, but I've had no service for 7 of the last 36 days. I need to know whether the fault will be fixed by tomorrow morning as I work from home

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @VolkanNalbant61 Hi Volkan 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • benwright1989 Ben (@benwright1989) reported

    @VodafoneUK your customer service is a joke! After 20years with your network I will not be making it 21. #ripoff

  • MrChris62 Chris (@MrChris62) reported

    @VodafoneUK Hi. Since we switched over to Vodafone broadband we’re having trouble connecting to services like bbc iPlayer and Netflix. Any ideas?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported

    @vodafoneuk 3. You are logged into a Pay as you go account with Pay monthly items in your basket Please go back to basket and remove the mis-matched items or logout from there and continue as a new customer.

  • ItsElbes ELBES (@ItsElbes) reported

    @VodafoneUK Your customer services and your app is appalling

  • henry_michaela Michaela Henry (@henry_michaela) reported

    @VodafoneUK why is your service so shocking? I just want to speak to someone regarding my bill which has doubled!

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    @VodafoneUK I'm a new ish customer, why does nothing work on your app or website?! everything I've tried to do I am having to call you to resolve the issue (as your website comes up with errors etc) I didn't realise there were companies still this useless #Vodafone

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