Vodafone Outage Map
The map below depicts the most recent cities in the United Kingdom where Vodafone users have reported problems and outages. If you are experiencing problems with Vodafone, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vodafone users affected:
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E-mail
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Pettifer
(@neil_pettifer) reported
@VodafoneUK Hi. I have just switched my broadband to you. It was supposed to start on 4th January. It still won't connect (I get the BT Wholesale page saying my provider hasn't connected the service). Please advise.
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Laura Albert Martinez
(@LAlbertMartinez) reported
@VodafoneUK Still trying to resolve the issue previously dm’d about & didn’t get anywhere
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Amanda🖤
(@wreck_yxurself) reported
Hey @VodafoneUK I was wondering if you could help me change my billing date?
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Antwren Antiques
(@Antwren) reported
@VodafoneUK Feel I’m going round in circles here - as I said before I sent DM 6 days ago, no help.
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Antwren Antiques
(@Antwren) reported
@VodafoneUK Sent a DM a week ago - no help. Not getting text messages because of this problem so ‘signing up for text messages’ is not actually a solution that would work 🤔
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Peter Kirwan
(@PeterKirwan1) reported
@VodafoneUK I've never known such bad customer service!
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Ms C
(@shazcar) reported
@VodafoneUK appalling service. Told me to go into a store as they can’t access my account even though I’ve told them I have covid!!
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Fat-Bottomed Girl
(@FBGirl83) reported
@VodafoneUK @VodafoneGroup You’re chasing me for my old phone but I haven’t received the envelope or address for return. My calls are being cut off/on hold for ages, store can’t help me. Would appreciate urgent assistance please. TOBI is as much use as a chocolate teapot too 🙈
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Rob
(@Quantum_iPhone) reported
@VodafoneUK I left months ago. I just had to finish paying off my watch. It would be simple to add an option to cancel on the account page.
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Ghazala 🤍 Lady G 🕊
(@ElysiumFields10) reported
Well thank you .. NOT @VodafoneUK Rubbish Customer Service .. re renewal of contract .. over 25 years of loyalty .. cannot speak to a human ..
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Antwren Antiques
(@Antwren) reported
@VodafoneUK Sent a DM a week ago - no help at all
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Lena Kraus
(@LenaKKraus) reported
@VodafoneUK please fix the never ending top up loop in the voice automated system.
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Susan Edge
(@SusanEdge7) reported
@VodafoneUK can you tell me when the Penifiler mast will be operational again? It has been down for days, with no word of when this will be fixed.
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Ms C
(@shazcar) reported
@VodafoneUK appalling customer service as usual. Someone needs to contact me as im getting nowhere trying to pay you!! Worst service yet!
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Gavin Hartin
(@moogs_lumox) reported
@VodafoneUK really disappointed since December we have lost 174hrs of service - 5/12 4hrs, 6-8/12 55hrs, 9-11/12 51hrs, 13-15/12 40hrs, 24-25/12 24hrs and now local mast (BT578QH) off again today. Problem is you are running mast on a generator & it keeps running out of fuel.
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