Vodafone

Vodafone Outage Map

The map below depicts the most recent cities in the United Kingdom where Vodafone users have reported problems and outages. If you are experiencing problems with Vodafone, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone users affected:

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 571
Manchester, England 78
Dublin, Leinster 77
City of Westminster, England 46
Glasgow, Scotland 46
Leeds, England 41
Birmingham, England 38
Croydon, England 32
Cardiff, Wales 28
Paddington, England 28
Sheffield, England 26
Hackney, England 26
Tower Hamlets, England 25
Southwark, England 25
Bristol, England 25
Islington, England 24
Reading, England 23
Hampstead, England 22
Edinburgh, Scotland 19
Southampton, England 18
Liverpool, England 18
Bermondsey, England 15
Ealing, England 15
Newcastle upon Tyne, England 15
Llanelli, Wales 14
Hassocks, England 13
Coventry, England 12
Enfield Town, England 12
Bradford, England 12
Leicester, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mcgauley_sean Sean #GSBOUT McGauley (@mcgauley_sean) reported

    @VodafoneUK IM NOT SPEAKING TO A BOT AGAIN. IVE HAD IT WITH YOUR **** COMPANY

  • omarheshamf Omar Hesham (@omarheshamf) reported

    The worst customer service in Egypt. There is no control over Vodafone's customer service staff. You refrain from submitting a complaint to the client, you end the call during our conversation without any respect for us. #vodafone @VodafoneEgypt @VodafoneUK

  • colemnic Nick (@colemnic) reported

    @VodafoneUK Hi I did this and despite it not working very well, Someone did ask a question which I answered but have heard nothing back - this was 2 hrs ago!

  • luketaylor287 Luke Taylor (@luketaylor287) reported

    BAD experience at @CostaCoffee Archway London! On Friday the barista walked away mid-sentence whilst serving me! Today same barista wouldn’t let me use my @VodafoneUK Rewards voucher for a coffee for £1 because they couldn’t get it to work in the till AND suggested I pay more!

  • DeviousPL PL84 (@DeviousPL) reported

    @shammyowens @O2 Came here to ask the same question. Pure greed on part of O2, maybe they need to claw back some funds to fix The O2’s roof… because I’m sure they won’t be investing in their awful network, I can’t believe how far behind @VodafoneUK they are in the South…

  • ChocChocGirly81 Tasha, Miss Anxiety 🤎 (@ChocChocGirly81) reported

    @VodafoneUK when I took out @VodafoneUK Wi-Fi I was told that I am able to get 3 boosters with my router while I was in store sighing up. I already have 1 booster but I am wanting another due to it been poor in room upstairs. Also I can’t use your DM way as I can’t get to options at bottom.

  • leeconnor4 lee connor (@leeconnor4) reported

    @VodafoneUK Awful customer service, would advise everyone to go elsewhere. Been waiting for a manager to contact me since Saturday, was told 24 hours. Is there a number for a complaints department?

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported

    @VodafoneUK #islington without doubt the worst #CustomerService EVER!! Rude, obnoxious & couldn’t care any less if they tried!!

  • GeneveGor Jennifer (@GeneveGor) reported

    @VodafoneUK @O2 @ThreeUK Hey Trev just had a painfully long call I really feel like Vodafone don't want my business with 3 lines and broadband I feel super let down with no options

  • GF_TW8 TW8 (@GF_TW8) reported

    @VodafoneGroup @VodafoneUK how can I sort out delivery of my delivery due to the **** and obnoxious service from @DPDgroup_news #DariusDPD

  • gerrymc123 Gerry Mc Namee (@gerrymc123) reported

    @VodafoneUK anyone else having problems with calls in and out

  • owaissheikh Owais Sheikh (@owaissheikh) reported

    @VodafoneUK @VodaIdea_NEWS is vodaphone providing such a bad service that they don't have any Twitter account for India! Automatically deducting charges for VAS and that too non refundable.. Amazing!

  • staceylou65 Stacey Hawkin (@staceylou65) reported

    @VodafoneUK tried to top up my Pay as you go phone online, it errored as I checked out. Yet I’ve still been charged and don’t have the credit on my account?! I tried using the Bot on the app but got nowhere. Can somebody help please??

  • bham91 BrumBoy (@bham91) reported

    @VodafoneUK hi I don’t know if you’ve received my DM because of your stupid bot not displaying correctly

  • _arua_l Laura (@_arua_l) reported

    @VodafoneUK I’m sure you do personally however I don’t think the rest of the staff did. And clearly Vodafone doesn’t care cause if they did it’d be fixed the first time he called. Know for sure after this gets resolved he’ll be getting a better service provider.

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