Vodafone

Vodafone Outage Map

The map below depicts the most recent cities in the United Kingdom where Vodafone users have reported problems and outages. If you are experiencing problems with Vodafone, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone users affected:

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 124
Edinburgh, Scotland 18
Birmingham, England 14
Hackney, England 13
Dublin, Leinster 12
Manchester, England 11
City of Westminster, England 11
Croydon, England 10
Basingstoke, England 10
Halifax, England 9
Cardiff, Wales 8
Northampton, England 7
Bristol, England 7
Glasgow, Scotland 6
Blackburn, England 6
Southwark, England 5
Hammersmith, England 5
City of London, England 5
Portsmouth, England 4
Batley, England 4
Guildford, England 4
Southampton, England 4
Newport, Wales 4
Newham, England 4
Camden Town, England 3
Barnet, England 3
Reading, England 3
Bradford, England 3
Hampstead, England 3
Newcastle upon Tyne, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • tkerby Tim Kerby (@tkerby) reported from Edinburgh, Scotland

    @VodafoneUK just a note to say your data speed at Edinburgh Airport was down to 0.5Mbps all day yesterday with full 4G signal. Not just my phone either. May need investigating as it’s normally great

  • carminesacco Carmine Sacco (@carminesacco) reported

    @VodafoneUK are you aware that there are major problems in the B49 area in making and receiving calls

  • PavelGrzyb Pav G (@PavelGrzyb) reported

    @ellieda00329456 @VodafoneUK I was able to get the code now .. but the whole app seems to be down now so still can’t order. How do they get any customers if it’s literally impossible to upgrade!!

  • Roachy82 Roachy (@Roachy82) reported

    @VodafoneUK your chat isn’t working, I tried last night and it threw me out when I was 3rd in the que from 28th!! Help!

  • JayH11430755 JayH (@JayH11430755) reported

    @VodafoneUK Please could someone DM me as I have lost the person I was getting help from

  • DavZep12 DavZep12 (@DavZep12) reported

    @VodafoneUK how many times an I going to have to tell your stores and service operators to not bother me with sales before someone actually listens to me? Every month I receive calls I've asked to not receive. Surely a GDPR breach?

  • NickAlderslade Nick Alderslade (@NickAlderslade) reported

    @VodafoneUK I need to speak to someone in customer services, or at least have a chat bot not end the conversation after one line of enquiry only!

  • Ste_buckley84 Ste Buckley (@Ste_buckley84) reported

    Hey @VodafoneUK can someone contact me for some assistance? I am an ex employee and loyal customer of over 13 years and I am being given what I feel to be completely incorrect information. I am really not happy with the level of service from my last 3 calls!

  • matemur M P L Muresan (@matemur) reported

    @VodafoneUK Am full contract user, on iPhone 12mini for 3mths and (w/ one 15 min exception) I have NEVER GOT 5G COVERAGE. Live Ctrl Ldn under 5G mast! Vod shop swapped my SIM, and reset netwk settings, to no help. Think am not correctly provisioned by u. Nbr is 07919398562. Thx.

  • esiotrot54 Nemesis (@esiotrot54) reported

    @VodafoneUK trying to sort out anything on the phone is a nightmare especially when quality of English language is so poor and barely intelligible— why not use UK call centre??

  • WillDog1210 William McFadyen (@WillDog1210) reported

    @VodafoneUK Hi mark the order was placed before noon on Friday and also when I phoned a regional store today I was then informed that there is about a week backlog for the phone - no one told me that before. Sorry for any trouble.

  • Syntosys Bradley Thomas (@Syntosys) reported

    @VodafoneUK your a phone company yet i can't speak to anyone? your automated toby **** sucks and no matter what your automated idiot says when you call, you don't get through to anyone

  • ArtySin Ken aka Lord Petrolhead 🇬🇧🇺🇸🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ArtySin) reported

    @VodafoneUK after replying to you pm, I discover that your system doesn’t understand simple messages. After replying to it, it just goes round in a circle asking if I want help with sales. It’s no wonder I’m very pissed off with your company to say the least.

  • em_mole Em (@em_mole) reported

    @VodafoneUK been in queue for over 30 mins. My sim only contract ends tonight, I just want the same deal as i currently have, can you help

  • ArtySin Ken aka Lord Petrolhead 🇬🇧🇺🇸🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ArtySin) reported

    @VodafoneUK Still no help after my tweets, bloody useless company.

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