Vodafone

Vodafone Outage Map

The map below depicts the most recent cities in the United Kingdom where Vodafone users have reported problems and outages. If you are experiencing problems with Vodafone, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone users affected:

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 394
City of Westminster, England 31
Reading, England 30
Manchester, England 27
Dublin, Leinster 25
Birmingham, England 24
Tower Hamlets, England 24
Hackney, England 21
Islington, England 16
Glasgow, Scotland 16
Leeds, England 15
Paddington, England 14
Croydon, England 12
Hampstead, England 11
Cardiff, Wales 11
Fulham, England 10
Leyton, England 9
Slough, England 9
Kettering, England 8
Coventry, England 8
Harringay, England 7
Southampton, England 7
Ealing, England 7
Camden Town, England 7
Wembley, England 7
Southwark, England 7
Bristol, England 6
Enfield Town, England 6
Newham, England 6
Streatham, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • redmeister81 Chris (@redmeister81) reported

    @VodafoneUK Can't make any proper phones calls. Haven't been able to for a week or so. Please refund my account as I'm not paying for a service that doesn't work. 👍

  • georgiemelrose Georgie Rose (@georgiemelrose) reported

    @VodafoneUK - you have delivered my wifi router to my old address I haven’t lived at for over two years for the second time. I’m now without wifi at home and your call centre have refused to help me today.

  • Esskayemess EssKayEss (@Esskayemess) reported

    @VodafoneUK Dear Vodafone, I wish to speak with someone regarding my broadband order. I started on the TOBI chat it took 4 advisors and 1.25 hours to establish they could not help me. They said phone. I phoned 52 minutes on hold then cut off without anyone speaking to me.

  • leaperry85 lea-anne perry (@leaperry85) reported

    @VodafoneUK I have done, 6 mths of doing everything I'm asked, sent screenshots, emailed call logs, endless calls, endless complaints, going in store all whilst paying bills & be told to be patient. I've now requested call conversations so I can go to @Ofcom too but let's see if you can help

  • sgreen1407 simon green (@sgreen1407) reported

    @VodafoneUK broadband dropping again!!! Problems evrey other month

  • FeralCaress Fuath (@FeralCaress) reported

    @VodafoneUK Hi Mark, Using Redmii Note 10. No calls or texts out. Calls in but no texts in. Been in Portugal since before Xmas. Family out here, regularly spend 4/5 months here without issue before. Phone worked fine yesterday.

  • leaperry85 lea-anne perry (@leaperry85) reported

    @VodafoneUK not sure why you bother asking people to DM you when social media team can not do anything as its with the complaints team unless it's just to make other customers believe you listen & can help & stop people talking publicly about failing your customers for 6+ months

  • RosieBlueStar Rosie Rosie (@RosieBlueStar) reported

    @VodafoneUK have gone back and forth with Vodafone for months. A complaint dealt with on behalf of the Chairmans Office, well it wasn't dealt with, nor did they do what they said they would. Tina Customer Services...quite simply restores my faith.Tina for Chairman is what I say

  • leaperry85 lea-anne perry (@leaperry85) reported

    @VodafoneUK I've paid every month and been promised resolutions and always have to wait a little but longer whilst paying a for an s21 that's not fit for purpose "as you will be compesated" when it's sorted. Am so tired of promises of escelatuoks, emails that never arrive & lies

  • emmcflurry Emma McCurdy (@emmcflurry) reported

    Do @VodafoneUK ever stop being robbing bastardo’s? Literally upgraded in store and they’ve shafted me with payments! Surprise can’t talk to anyone in the uk to help!! @financialombuds

  • 82amped Sam cook (@82amped) reported

    @VodafoneUK Sent a dm with the info you need but a computer generated response was not able to help.need to get this sorted !!!!!

  • leaperry85 lea-anne perry (@leaperry85) reported

    @VodafoneUK had issues for 6 months with a phone that does not work properly, complained, paid every month and told when it's sorted I will be compensated & today offered £150 reduction on an early termination to close my complaint when phone still doesn't work as I'm now fed up

  • this_sminks Linz Unicorn Sminks (@this_sminks) reported

    @VodafoneUK hi, please can someone chat our internet is down and nothing I do is sorting it out.

  • allucaneatblog kitchenTableCookery (@allucaneatblog) reported

    @VodafoneUK messing me around today, which Uk phone company are the best for business lines? Im so done with @VodafoneUK customer service and issues

  • Darren_Davies87 darren davies (@Darren_Davies87) reported

    @VodafoneUK how come you skipped my area for 5g and gone further down the road instead?

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