Vodafone

Vodafone Outage Map

The map below depicts the most recent cities in the United Kingdom where Vodafone users have reported problems and outages. If you are experiencing problems with Vodafone, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone users affected:

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 364
Dublin, Leinster 63
Manchester, England 56
Birmingham, England 39
Bristol, England 29
Glasgow, Scotland 27
Leeds, England 26
Croydon, England 25
City of Westminster, England 24
Paddington, England 19
Tower Hamlets, England 18
Reading, England 16
Southwark, England 15
Cardiff, Wales 13
Nottingham, England 13
Edinburgh, Scotland 13
Brighton, England 10
Hackney, England 10
Liverpool, England 9
Cambridge, England 8
Milton Keynes, England 8
Islington, England 8
Mitcham, England 7
Bradford, England 7
Newham, England 7
Southend-on-Sea, England 7
Leicester, England 6
Enfield Town, England 6
Fulham, England 6
Guildford, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dysgwraig Jalata 🇪🇺 📖 🌍 🥦 (@dysgwraig) reported

    @GeorgeMonbiot @VodafoneUK We had similar problems with another provider despite sending copy of death certificate. Complete inability to understand concepts such as executor or power of attorney or indeed to accept that they couldn’t talk to the account holder as he was deceased.

  • Hayd_is_back Hayden Wheeler🇺🇦 (@Hayd_is_back) reported

    @GeorgeMonbiot @VodafoneUK Vodafone are notoriously dreadful when it comes to Customer Service. Utterly woeful.

  • Decembermum Cerys Byrne (@Decembermum) reported

    @GeorgeMonbiot @VodafoneUK Once things go to a debt recovery agent it all gets very nasty. They reduced me to tears and I was a confident woman in my mid 40s (also not owing the money they were demanding). My heart goes out to your poor dad.

  • bongosaloon Phil Gould 🇵🇸 (@bongosaloon) reported

    @VodafoneUK Will do. Thanks for that. But why make everything so difficult? In the first place we never received the services so there should be no open account for me to have to chase up.

  • casajoanna BolyKen (@casajoanna) reported

    @GeorgeMonbiot @barlaventoexp @VodafoneUK Lesson learnt the hard way a few years back - never engage with customer services in these circumstances, always head straight for the bereavement team

  • catch22za catch22za (@catch22za) reported

    @GeorgeMonbiot @VodafoneUK It’s time the key utility-type services get regulated like the financial service. If you couldn’t cancel the insurance on that phone the FOS would be awarding you compensation by now but the big until it’s companies have us by the short and curlies…

  • W92Baj Baj (@W92Baj) reported

    @FMHurley @GeorgeMonbiot @VodafoneUK sit in a dreary council office with my mother 3 days after she suddenly lost her partner of 50 years, answering stupid questions to get the certificates. Cancelling accounts was easy.

  • rosiebarlow RosieB 💙💛😷🐕🤿💦🌞🏎 (@rosiebarlow) reported

    @VodafoneUK I managed to leave Vodaphone but they cancelled my account and I can't use Tobi or put my username or password in and staff were extremely rude to be too. So it seems I can't get back the £30 they owe me, robbers!

  • jessicarachelpr sandakalum jessica 💙 #FBPE #JohnsonOut (@jessicarachelpr) reported

    @VodafoneUK @GeorgeMonbiot They are the worst to get through to. The bot is useless and you wait hours on the phone. I received a debt email, referring to previous letters - of which I’d received none. Terrifying. Spent a day on the phone trying to understand what happened

  • 5by5Creativity Dr Rachel Morris, the Duchess of Snark for PM! (@5by5Creativity) reported

    @GeorgeMonbiot @VodafoneUK Fancy suggesting that they regret offering such an inhuman service by offering you further contact with a … non-human chat tool. Further confirming their inhumane uselessness.

  • Nic13957981John John Nicholas (@Nic13957981John) reported

    @GeorgeMonbiot @VodafoneUK Vodafone @VodafoneUK are utter sh**t! We spent literally tens of hours sorting out business b’band that NEVER worked. Pursued by debt collectors and finally given a £10 “good will” Amazon voucher. You couldn’t make it up.

  • rosiebarlow RosieB 💙💛😷🐕🤿💦🌞🏎 (@rosiebarlow) reported

    @VodafoneUK I managed to leave Vodaphone but you cancelled my account and I can't use Tobi or put my username or password in and the two staff i spoke with on two occasions staff were extremely rude to me. So it seems I can't get back the £30 they owe me, robbers!

  • Budhaig Budhaig (@Budhaig) reported

    @GeorgeMonbiot @VodafoneUK I had similar with British Gas after my father died. It’s just awful

  • Kavey Kavey (@Kavey) reported

    @GeorgeMonbiot Have heard many such stories about @VodafoneUK and would NEVER consider them as a provider. Sorry your experience with their staff is so at odds with the reply their public-facing Twitter response. They should be ashamed of themselves. I hope it's resolved for you.

  • SophieRoyston1 Mrs. Royston (@SophieRoyston1) reported

    @GeorgeMonbiot @VodafoneUK I've had similar expensive problems with them, I would never touch them again and would encourage anyone to do the same

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