Vodafone outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Shareen Mugford (@ShareenMugford) reported 7 minutes ago from Norwich, England

  Yo @VodafoneUK where is all the signal at, because I have neither signal or data yall

• 
  Jackie Hamilton (@Therapyschnor) reported 8 minutes ago from Norwich, England

  @VodafoneUK @techradar Can we have the broadband we are paying for please. Customer services can’t help

• 
  𝓡𝓲𝓬𝓱 (@Rich_Dalzell) reported 13 minutes ago from Sprowston, England

  @VodafoneUK got a call from your ‘trying to sell Broadband’ team from 0800 098 7938. Told him 3 times, politely, that I didn’t want it and the guy was seriously pushy. In the end I hung up as he pissed me off. Maybe help them understand when people don’t want something. Thanks.

• 
  Steve Pointer (@tniops) reported 20 minutes ago from Norwich, England

  @VodafoneUK I feel let down. I made a costly mistake back in Sept/Oct I inadvertently used my phone on a maritime network running up an unwelcome bill. @VodafoneUK agreed a repayment plan which was finished yesterday including a goodwill gesture of £65. Now they say I owe a further £20!!!

• 
  TheUnBanked (@tonyf365) reported 20 minutes ago from Horsford, England

  @VodafoneUK ordered a phone online and never delivered. Called them and they said they could beat that deal. Never did finished up paying more. Asked for a copy of call recording. And they said the rep didn't want to. How slimmy. 1 month til I kick this bunch into touch

• 
  sarah (@mannorwheb) reported 32 minutes ago from Hethersett, England

  Help @VodafoneUK no internet! Is there trouble in NR9 area?

• 
  kenhurst 💙 (@kenhurst) reported 36 minutes ago from Norwich, England

  @VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.

• 
  A.Q.S Limited (@AQS_Ltd) reported 37 minutes ago from Thorpe St. Andrew, England

  @OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK

• 
  Daneyka Southwell (@daneyka0408) reported 39 minutes ago from Norwich, England

  @VodafoneUK my data signal is TERRIBLE again. It just keeps cutting off and very frequently. Losing the will to live here, especially as your status checker says everything’s fine (it’s not)

• 
  Chris (@Tuliptouch1) reported 40 minutes ago from Tacolneston, England

  @VodafoneUK @VodafoneUK still no sign of the “guaranteed” trade in payment being made. It’s now 34 days after you confirmed my device was accepted. Emails, phone calls, messages all containing false promises or at worst lies.

• 
  Daniel Carey-Dawes (@DanCareyDawes) reported 40 minutes ago from Lessingham, England

  Hi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?

• 
  nchnthman (@nchnthman) reported 44 minutes ago from Norwich, England

  @VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!

• 
  kenhurst 💙 (@kenhurst) reported 45 minutes ago from Norwich, England

  @VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)

• 
  Ian Wright (@wrightster222) reported 47 minutes ago from Costessey, England

  @VodafoneUK Your customer service one to one is poor. And dont like being lied to

• 
  Karen⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ncfc_karen19) reported 47 minutes ago from Norwich, England

  @VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number

• 
  loulouroberts (@loulouroberts1) reported 49 minutes ago from Norwich, England

  @VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.

• 
  A.Q.S Limited (@AQS_Ltd) reported 50 minutes ago from Thorpe St. Andrew, England

  @OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany

• 
  💖 Jemma 💖 (@MummaJem) reported 55 minutes ago from Taverham, England

  @VodafoneUK I will be treating my #GALentine @rainbomino 💕💕💕 #VeryMeRewards This would be such a treat @VodafoneUK

• 
  Liam Killington (@Killi87) reported 58 minutes ago from Scottow, England

  It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!

• 
  Daniel Carey-Dawes (@DanCareyDawes) reported 60 minutes ago from Lessingham, England

  Hi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WorldCupWilly1966 (@Worldcupwil1966) reported 6 minutes ago

  @VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present

• 
  Gareth Paul Fradgley (@gpfradgley) reported 6 minutes ago

  @VodafoneUK you are tying to tell my Dad 26Mbps is a normal upload speed on your 900Mbps service. He is getting full download speed but the upload ratio is off and your support team member was not trained correctly. This speed is way off!

• 
  Scott (@scottmacg3469) reported 7 minutes ago

  @VodafoneUK Costs go up, service goes down!!!!

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 11 minutes ago

  @VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out

• 
  Pasty (@rhyshunt5) reported 14 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  Ellie & Layla AKA : Digger & Biscuit (@DiggerandB) reported 18 minutes ago

  @VodafoneUK I’d like to phone you and make a complaint but as I have no service ( for over two weeks) I can’t make or receive any calls! Any idea when you might get the / a transmitter working in PE12? Oh, and what compensation are you offering for providing no service?

• 
  brendan (@kegger1664) reported 24 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Tony (@TonyShots71) reported 27 minutes ago

  Morning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹

• 
  Sanj (@sanj2000) reported 27 minutes ago

  @VodafoneUK I need some help with a number that should have ported to another provider in October 2025 but doesn’t to have completed. It is my mother in laws number and has only just realised. Can you help please

• 
  Stevie G (@GTStevie46) reported 28 minutes ago

  @VodafoneUK bunch off shithouses u can stick the £57 we’re the sun don’t shine cancel my contract