Vodafone

Vodafone Outage Report in Norwich, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Norwich, Norfolk, England 05/10/2025 16:25

May 10: Problems at Vodafone

Vodafone is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Wi-fi
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!

  • TopMarkNorwich TopMark Norwich (@TopMarkNorwich) reported from Poringland, England

    @BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍

  • nettieapps Annette Apps (@nettieapps) reported from Sprowston, England

    @VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...

  • de_spon Debbie de Spon (@de_spon) reported from Ashwellthorpe, England

    @VodafoneUK rubbish customer service, rubbish network. I’ve been a customer for many years.

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK

  • AndyKiddell Andy Kiddell (@AndyKiddell) reported from Hellesdon, England

    @VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible

  • loulouroberts1 loulouroberts (@loulouroberts1) reported from Norwich, England

    @VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.

  • Therapyschnor Jackie Hamilton (@Therapyschnor) reported from Norwich, England

    @VodafoneUK @techradar Can we have the broadband we are paying for please. Customer services can’t help

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb

  • ncfc_karen19 Karen⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ncfc_karen19) reported from Norwich, England

    @VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number

  • kenhurst kenhurst 💙 (@kenhurst) reported from Norwich, England

    @VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany

  • syrocks69 SY (@syrocks69) reported from Norwich, England

    @VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • wrightster222 Ian Wright (@wrightster222) reported from Costessey, England

    @VodafoneUK Your customer service one to one is poor. And dont like being lied to

  • kenhurst kenhurst 💙 (@kenhurst) reported from Norwich, England

    @VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)

  • loulouroberts1 loulouroberts (@loulouroberts1) reported from Norwich, England

    .@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬

  • BevyPetch Bevy (@BevyPetch) reported from Taverham, England

    @VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_TheLizard Chris Parker 💙 (@Chris_TheLizard) reported

    @VodafoneUK - I’ve got an out of contract line - why can’t I change the price plan to Red 100GB @ £10/month. I could cancel and take a new line out at that price but that seems daft to me

  • marthasadie Martha Henson 💚🌍 ‏ (@marthasadie) reported

    Congrats @VodafoneUK, is a 2 hour service web chat with still no resolution in sight a record for you? It helps to keep that number high when you keep asking me the same questions over and over again, I guess.

  • MysteryRugbyGuy TUCKER (@MysteryRugbyGuy) reported

    @VodafoneUK how do I leave your network? My contract is up, you haven’t lowered my bill even though my phone is paid off, is it gonna be a nightmare to try and talk to anyone as per?

  • victoriasnoddy4 Victoria Bailie (Snoddy) (@victoriasnoddy4) reported

    @VodafoneUK But I was supposed to have it yesterday and I’ve had no email update. Not even an email to say it wouldn’t be delivered or that there is a delay. I preordered minutes after it was released last week. Such bad service. Not impressed.

  • tonyswinton1 Tony Swinton (@tonyswinton1) reported

    @VodafoneUK Done all the security questions and order number and then silence I am seriously considering leaving vodafone as this problem with orders is not just this order but every order for 9 years

  • BolanDorian 33° (@BolanDorian) reported

    @VodafoneUK If you have signal

  • sems123456789 sems123456789 (@sems123456789) reported

    First they do maintenance on the cellular and then my whole service goes for 2 weeks now, I went to Vodafone and they told me I need to go for the repair WOW JUST WOW #unhappycustomer @VodafoneUK

  • vanherab Abel (@vanherab) reported

    @VodafoneUK your internet access on 4G mobile data is not working again in TW1 (St Margaret’s) area. It has been the same issue on and off for weeks now. This is unacceptable and terrible service. What is going on???!!!

  • SteveAlliston Steve Alliston (@SteveAlliston) reported from Crawley, England

    @VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.

  • MrSheen78 Sean gill (@MrSheen78) reported

    @VodafoneUK you need to sort out your customer service in your poole branch. Was told just no i must wait until 3:30pm for an appointment. 4 people in the shop and only 1 member of staff with customers the others are just standing at the till. #jokers