Vodafone

Vodafone Outage Report in Norwich, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Norwich, Norfolk, England 02/26/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • kenhurst kenhurst 💙 (@kenhurst) reported from Norwich, England

    @VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)

  • TopMarkNorwich TopMark Norwich (@TopMarkNorwich) reported from Poringland, England

    @BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍

  • loulouroberts1 loulouroberts (@loulouroberts1) reported from Norwich, England

    @VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.

  • wrightster222 Ian Wright (@wrightster222) reported from Costessey, England

    @VodafoneUK Your customer service one to one is poor. And dont like being lied to

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!

  • ncfc_karen19 Karen⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ncfc_karen19) reported from Norwich, England

    @VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number

  • kenhurst kenhurst 💙 (@kenhurst) reported from Norwich, England

    @VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK

  • loulouroberts1 loulouroberts (@loulouroberts1) reported from Norwich, England

    .@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬

  • nettieapps Annette Apps (@nettieapps) reported from Sprowston, England

    @VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb

  • syrocks69 SY (@syrocks69) reported from Norwich, England

    @VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.

  • AndyKiddell Andy Kiddell (@AndyKiddell) reported from Hellesdon, England

    @VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible

  • Therapyschnor Jackie Hamilton (@Therapyschnor) reported from Norwich, England

    @VodafoneUK @techradar Can we have the broadband we are paying for please. Customer services can’t help

  • de_spon Debbie de Spon (@de_spon) reported from Ashwellthorpe, England

    @VodafoneUK rubbish customer service, rubbish network. I’ve been a customer for many years.

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany

  • BevyPetch Bevy (@BevyPetch) reported from Taverham, England

    @VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • steverawlings Steve Rawlings (@steverawlings) reported

    @VodafoneUK My resolution is to tell everybody I can how abysmal VF customer service and accountability is. Having to wait more than 4 weeks to get broadband, not being communicated with and then being offered an insulting £5 a day for each day of delay.

  • gemmastyles82 Gemma Styles (@gemmastyles82) reported

    @VodafoneUK Hello, yes, it is happening on both wired and WiFi connections. During the online chat they did a line check and said the problem would be resolved but it isn’t.

  • rachelhannah76 Rachel Hampson💙 (@rachelhannah76) reported

    @steverawlings @willgoodwin12 @VodafoneUK Everything that you two have said and more!!! Terrible company and judging by the comments it looks like others feel the same.

  • lillyinthesun LillyInTheSun (@lillyinthesun) reported

    @VodafoneUK #VodafoneTreats I am determined to cut down on waste food and I'm going to start by eating all the old stuff at the bottom of the freezer.

  • Lisa_price1984 Lisa (@Lisa_price1984) reported

    @VodafoneUK Happy New Year! Mine is to backup my phone to the Cloud. I've never done it and been lucky not to have lost anything but I really need to get around to doing it! #VodafoneTreats

  • BeeJ_JJ FizzyPo (@BeeJ_JJ) reported

    @KirstyWarner @_LeonBrown @VodafoneUK I was going to go the same, but I wouldn’t cope with the unjust systems that are in place with SEN support and schooling….I would get sacked!

  • MariaJesusV Maria J. Verdugo 🌳 (@MariaJesusV) reported

    @VodafoneUK I’ve tried it all. Connects to the modem but has no internet. Run diagnostics, says no internet. Called Vodafone says it’s an outage. But all houses around have internet. We haven’t had wifi in weeks…

  • yamesh Yamesh (@yamesh) reported

    @VodafoneUK Hi - it would be *really* helpful if you updated opening hours on your website for the holiday season. A wasted trip to replace a broken phone today (all the other network shops were open!) Tried to call to check too, which referred me to website

  • steverawlings Steve Rawlings (@steverawlings) reported

    @VodafoneUK And having waited 4 weeks, phoning VF complaints to be told that they can’t offer further compensation, being told that customer services will phone to discuss my case within 10 (TEN!) days. Appalling service.

  • chinleyman gary tordoff (@chinleyman) reported

    @VodafoneUK Hang on a minute, unless I cancel you keep on charging me for a phone I have already paid for? Feels somewhat fraudulent or malpractice at the very least. I've had no email or text.