Vodafone Outage Report in Costessey, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Costessey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Costessey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Costessey, England
Latest outage, problems and issue reports in Costessey and nearby locations:
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SY
(@syrocks69) reported
from
Norwich, England
@VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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Ian Wright
(@wrightster222) reported
from
Costessey, England
@VodafoneUK Your customer service one to one is poor. And dont like being lied to
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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Liam Killington
(@Killi87) reported
from
Scottow, England
Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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nchnthman
(@nchnthman) reported
from
Norwich, England
@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Johnston
(@Josh__Johnston) reported
@VodafoneUK this is where it gets better. Vodafone telling me yes it’s their mistake but the computer system doesn’t allow them to fix it so I just have to pay it. How am I liable for them after I had fulfilled my contract and provided the appropriate notice. It’s insane.
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Technoking of #FSDbeta 04/20
(@bullishbroker24) reported
Finally cancelled my @VodafoneUK broadband and home phone after a year of low speeds and customer service telling me 13-15mbit is fine on a 35mbit contract. They wouldn't let me come out of contract. Today is the day! @Ofcom @Virgin 1Gbit rocks now ⚡
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Ian Grody
(@pickled_tinker) reported
I have to be brutally honest when I say this! @VodafoneUK have been bloody awesome with me over the last 18 months or so. Minus a sour issue with a repairs, which they more than sweetened up afterwords, they have been great during this pandemic! They've looked after me! Thanks!!
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𝖘𝖈𝖔𝖚𝖘𝖊𝖌𝖔𝖙𝖍
(@ScouseGoth) reported
Hi @VodafoneUK whenever im on the 5G network, people can't hear me on calls after a few minuets and I have to disable mobile data on my iphone 12 pro max can you help? been going on for weeks now.
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Heather Dawn Hart
(@heffysrobinsong) reported
@VodafoneUK - tried 3 times to speak to a human in customer services, opening times are till 8pm tonight why is no one available???
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Shabs
(@Shabs_G) reported
@VodafoneUK I am SO disappointed & frustrated with your Customer service. Extremely poor. Not only have you delayed my home move broadband installation- but the complimentary wifi dongle I was due 2 receive hasn’t come?! & been on hold for 45mins + (3 times) absolutely horrendous
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Pete
(@pedrosa1982) reported
@BBCWatchdog I’ve spent over 12 hours on the phone with @VodafoneUK in the past two months. Raised a complaint last month and I end up going round in circles and never get any answers. No ability to escalate. Is this acceptable? #Vodafone #vodafonebroadband #poorcustomerservice
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Bob Bell
(@bobbell58) reported
@VodafoneUK Well they weren’t rude at all to be honest, but that’s certainly what it felt like Harry. When I said I would have to shop around, they said “Good luck” What everyone is going through at the moment, I was saddened tbh.
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David Burton
(@aenikata) reported
@VodafoneUK We made a formal complaint, you didn't bother to respond, and just passed it to a different collection agency than the one we'd already explained everything to, while adding a fee and a credit record which you have no right to do as you had earlier agreed there was nothing to pay
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Lee David Rusbridge (New Profile)
(@DavidKentLynch) reported
@VodafoneUK Sent you a tweet earlier today asking if your stores are reopening on the 12th April 2021 and i have NOT received a answer back DISGUSTING CUSTOMER SERVICE is this how you treat all your customers as there is NOTHING on your website about the stores reopening