Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (63%)
-
Phone (16%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Cambridge, Wednesbury, London, Croydon, Witney, Hackney, Canterbury, Macclesfield, Ealing, Basingstoke, Manchester, Bristol, Edinburgh, Halifax and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Wednesbury |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Witney |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Ozzy
(@Ozzy7ate6) reported
@VodafoneUK I’ve had my 5g compatible IPhone 12 pro for a week now, with my Vodafone sim, and I still haven’t picked up a single 5G signal..
-
swifty
(@saintswifty) reported
@VodafoneUK @joeandseph Been trying to pay a closing Bill now for 3 days. Still haven't been able to as that account has been closed. Was told on chat that I could face a mark on my credit rating (not happy). Was DM'd to sort but now Vodafone have stopped responding to my requests for help. USELESS !!
-
WhatsOnWirral
(@WhatsOnWirral) reported
@VodafoneUK I want to know when/if you can supply this service because at present it looks like you can’t and again if you can’t then why are you advertising you can? @ASA_UK @Ofcom
-
Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke
-
Dave Kirby
(@Dave_Kirby_) reported
@VodafoneUK is it possible to speak to a human or is the only support available a continuous loop between your useless chat bot and the 191 number?
-
Sam Window
(@Sam__WHUFC) reported
@VodafoneUK my experience of your Internet is awful. I have had numerous tech assistance but still daily, the Internet fails. I am sure it is the router as I can swap between main and guest to get better service, but need assistance to resolve. Can someone help please?
-
Mister Rantbottom
(@Cornealyarse) reported
@VodafoneUK Forget about advertising How about answering questions I've been waiting 2 weeks for a reply about whether a new phone I want to buy will work with Vodafone Apalling service Get your priorities right, look after your existing customers I'm going to cancel my contract & move to O2
-
Elaine&bella
(@Elainenbella) reported
@VodafoneUK i went to get my joeand steph popcorn this morning and there gone disappeared from my rewards? 😭😭 Usually when they codes go they say this but mines is just gone can u help please
-
Ryan O'Grady
(@ryanogrady19) reported
@VodafoneUK you are indescribably bad. You cancel our wifi at our brand new address with no reason and make us use a rubbish little hub, AND HAVE NOW POSTED OUR NEW ROUTER TO OLD EMPTY ADDRESS! The hub arrived with us here so you know our address!!
-
𝓚𝓪𝔂𝓵𝓮𝓲𝓰𝓱 𝓜𝓪𝓬𝓜𝓲𝓵𝓵𝓪𝓷
(@MrsMacmillan12) reported
@VodafoneUK hands down the worst mobile network I've ever been with. They do nothing to help especially during this pandemic. Vodafone still went to take you for everything you've got. Atrocious customer service!! I'd advice anyone not to take on a contract!!
-
Jody Raynsford
(@JodyRaynsford) reported
So it turns out @VodafoneUK’s solution to find out what happened to my complaint is to tell me to call the complaints line which I can’t get through which is the reason for reaching out on twitter.. I have unusable broadband and no-one can help me or even respond to my complaint
-
Usagi
(@missvrl) reported
@Dave_Kirby_ @VodafoneUK I had this. Press # on the keypad over and over when on the useless phone bot. Eventually you’ll get through to someone and they will cancel it. Without speaking to someone it’s impossible to cancel.
-
Dave Kirby
(@Dave_Kirby_) reported
@missvrl @VodafoneUK @missvrl thank you & will try that if I don't hear back. I advocate automated systems where they work. When they fail they are ridiculously frustrating. Not every query can be resolved by a bot and when there is a fundamental flaw in systems it suggests UAT was not effective.
-
EPTY
(@EppersPeppers) reported
@s_siddiqaaaa @VodafoneUK You have a right to cancel if they aren't providing a service they promised on
-
theraton bharucha
(@theraton1234) reported
@VodafoneGroup @Robbyeaton @VodafoneUK why dont u close down in mumbai india no network every morning
-
Roseanna #ProudFrontLineNHSWorker 💙🏵️🎍🌺🌻🌷🌸
(@roseannanna) reported
Anyone else in Uk having problems with @VodafoneUK broadband? I'm outraged. I just want to watch my TV programmes!!
-
nebskii 🇪🇺🏳️🌈🐝
(@nebskii) reported
Terrible #BlackFriday marketing from @VodafoneUK - sending me an email saying I can upgrade to the phone I ALREADY HAVE 🙄. Sort out your email targeting!
-
Driver
(@DriverCycles) reported
@VodafoneUK I’ve been on your online chat for 2 hours and your awful service is driving me mad. I want to find out where my broadband router you were supposed to send a month ago is (and I’m now explaining this to a 3rd person!). can someone contact me to resolve?
-
Graham Heyes
(@MrGrahamHeyes) reported
@VodafoneUK what your level one customer care representatives know about eSIM, you could write on a cornflake with a thick black marker.
-
Blackstar
(@carlldne3) reported
@VodafoneUK Had my Huawei 2 years it's nowhere the quality of Samsung. Never again!
-
Digger
(@DiggerDetects) reported
@VodafoneUK New service provider set take over next week maybe try keep my internet working between now & then would be appreciated. Constant dropping out again only had an engineer out 3 weeks ago. Don't have the energy to have the scripted conversation with your customer service team again
-
martin roberts
(@_Martin_Roberts) reported
@VodafoneUK Why is the broadband service still down?
-
Lawrie Martin
(@lawriemusic) reported
Day 20 of trying to get @VodafoneUK to help me sort out the reduced broadband speed I have every day. #vodafonebroadband #vodafone
-
Bekky
(@auroraariel1) reported
@VodafoneUK honestly why do you make it sooo hard for me to just cancel my contract jeezz
-
Chino M
(@chinotenn) reported
@VodafoneUK I keep getting error code 3301 using your app. I have been getting for days. I'm thinking if upgrading but may just go elsewhere. Help?
-
Ali
(@Bromder) reported
@VodafoneUK 3 days now waiting for a response to issues with my broadband, stay clear if you can
-
Dave Kirby
(@Dave_Kirby_) reported
@VodafoneUK Hi Ben, I am having difficulty trying to cancel the renewal of my NowTV subscription through my Vodafone account. This also works in a loop where NowTV refer me to Vodafone and vica versa
-
Buttholius
(@Buttholius) reported
@VodafoneUK Ah yes, one hour resolution here. Good stuff. I'll just wait for my issue raised on Wednesday to dwindle on. All good. 👍
-
MCK Services
(@mck_services) reported
@VodafoneUK Your broadband / wifi service is utter shite. I could hamster wheel this faster. 🤦🏻
-
EPTY
(@EppersPeppers) reported
@s_siddiqaaaa @VodafoneUK Why you crying for? Just cancel on them.