Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (20%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Glasgow, Manchester, Derby, London, Halifax, Hammersmith, Didcot, Southwark, Northampton, Birmingham, Luton, Edinburgh, Enfield Town, St Helens, and Batley.

City	Problem Type	Report Time
Glasgow	Internet	8 minutes ago
Manchester	Wi-fi	31 minutes ago
Derby	Phone	5 hours ago
London	Internet	5 hours ago
Halifax	Internet	13 hours ago
Hammersmith	Internet	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bally (@ballysantu) reported 5 minutes ago

  @VodafoneGroup @VodafoneUK @VodafoneIdeaIN how can you take credit or say my issues are resolved without even visiting the area where there is no Vi signal Hello, Thank you for your time and patience. Your complaint dated 10-Mar-2026 02:54:57 PM has been addressed

• 
  Pragyan Ojha (@ThePragyanOjha) reported 7 minutes ago

  Vodafone 4G network is very slow, please take immediate action. Area Pine Code 271307 @VodafoneUK @VodafoneGroup @VodafoneDestek

• 
  Michael (@Mike34775) reported 10 minutes ago

  @KevinRohan3 @Adi_Dandy_1903 @VodafoneUK If you upgrade your service while tied into a contract, you get a new 14 day cooling off period and you can cancel with no termination fees - massive loophole but a good thing to remember

• 
  Stylish Shutters (@StylishShutters) reported 13 minutes ago

  @VodafoneUK please help urgently. I’m away and 1. Cannot access my voicemail and 2. When someone tries to phone my mobile some random person answers. This is my business mobile.

• 
  Beth (@bethroberts14x) reported 14 minutes ago

  @tiktok_uk the tiktok automated response is telling me to take this up with my bank/account the charges were made on, which would be @VodafoneUK but they won’t help me either

• 
  John Hundeslit (@JohnHundeslit) reported 15 minutes ago

  @VodafoneUK I try to cut out unnecessary noise from my life wherever possible. But 'service messages' like this are the bane of my life. I don't want to know if you've updated your terms of service, if you're about to bill me, or that you've got a 0% balance transfer offer available...

• 
  stop the war (@igivepropofol) reported 17 minutes ago

  @VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.

• 
  Jamie A (@JamieAdStories) reported 18 minutes ago

  I am so fed up with having connectivity issues with my home broadband. Every time I ring they say they have fixed it and then it goes off again. I would not recommend @VodafoneUK for broadband.

• 
  heyJK.london (@heyJKlondon) reported 22 minutes ago

  So @VodafoneUK every year bills go up by RPI+% to “invest in continued network improvements” so why am I getting a 24% increase this year yet I have no signal when visiting my parents who are in zone 2 London ?!?

• 
  James Hunt (@jameshunt312) reported 23 minutes ago

  @VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬

• 
  DMikeyD (@mikeybhoy01) reported 26 minutes ago

  Ordered iPhone 17 Pro 6 days ago and order hasn't even been processed yet, is this the service people expect from @Apple? I ordered a Samsung Galaxy S26 Ultra from @VodafoneUK and it arrived 22 hours later.

• 
  samantha mitchell (@cleopatra2k) reported 30 minutes ago

  Help! I need away from @VodafoneUK zero customer loyalty rewards - prices go up and up while benefits get removed- I have had mine and both kids phone and broadband with these guys for years- shockingly rubbish service #mobilephone #network

• 
  Jack (@Blessedwickett) reported 33 minutes ago

  @VodafoneUK hopeless service 3 phone calls I have been a customer for years and decided to do my gamepass through you and pay £22.99 a month. I have now been told by Micrsoft they didnt receive payment from you and have cancelled said gamepass and now I have to pay again.

• 
  Keith Champion (@champs1uk) reported 33 minutes ago

  @VodafoneUK Trying your online customer service is enough to put anyone off of using Vodafone forever.

• 
  Sedat Efe (@efe_efe) reported 35 minutes ago

  @VodafoneTR Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT

• 
  ME NO SLEEP 👀 (@1GLENN) reported 36 minutes ago

  @VodafoneUK as a communication network your customer service is awful. Can't collect a new phone from your store because of a system issue, but told it will take 24-48 hours to resolve as the tech team has gone home for the day. The whole process to upgrade has been a joke

• 
  Selina JS 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪🇬🇬🏴󠁧󠁢󠁷󠁬󠁳󠁿⚒️ (@selz_j) reported 39 minutes ago

  @VodafoneUK is there a problem with the network today? I’ve got an unlimited data SIM in a dongle and the internet is lagging like crazy, can’t do anything 🤨

• 
  Wail Zch (@WailZch) reported 40 minutes ago

  @VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.

• 
  Gary marr (@Garym0211) reported 42 minutes ago

  @VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!

• 
  Thetruthbeknown (@Thetruthbeknow1) reported 43 minutes ago

  @VodafoneUK Your service is getting worse each each week continually cutting out all signals - What are you doing?

• 
  لؤي (@MAGDY_LOAY7) reported 47 minutes ago

  @VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi

• 
  James McNab (@jamesmcnab) reported 49 minutes ago

  I've been a loyal customer to Vodafone/Vodacom for the past 13 years, but their network quality particularly in Europe is shocking. #vodafone @vodafone_es @VodafoneUK @vodafone

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 49 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

• 
  Mr. Tea (@MrTea_CSGO) reported 50 minutes ago

  @VodafoneUK I'd suggest removing whatever access people have to the service that's generating 2-FA codes. It's coming directly from yourselves and anyone less aware may fall for this scam.

• 
  ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported 54 minutes ago

  @VodafoneUK The most over priced mobile phone service. #vodafone Justify your charges over other service providers….ill wait. Oh & your app is not working for me to pay my bill, but feel free to charge me “late fees”….handy coincidence. 🖕🏻😡

• 
  The Major (@HighRankMajor) reported 56 minutes ago

  @VodafoneUK hi I work on the internet and it's down and I have lost access to my phone number. I need it up and running soon, I understand that it's a bank holiday. I'm at 5 Millgate, Selby, YO83JX. Can we resolve this quickly. Thank you for your time.

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 60 minutes ago

  Hi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  Gabriel The Messenger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@steptothestars) reported 1 hour ago

  @VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for

• 
  JohnMJ (@JohnMJames1) reported 1 hour ago

  So, switched to Sky Mobile who use the o2 network. Can’t believe how poor their signal is. Nowhere near as good as @VodafoneUK Big big mistake to save little £££s

• 
  Ruth Robinson (@RuthRobinsonLon) reported 1 hour ago

  Just wondering why Three Mobile are providing me with broadband now I'm not paying when they and Vodafone consistently failed to provide me with service when i did pay them for 2 years eh @VodafoneUK @3mifi I mean the way they treated me while i was in Palermo was the worse ever ( refused to let my payment for roaming go through so I'm wandering back streets in 80 degree heat ) and their minions are trained to lie like robots - need i go on. Putting them out of business after they have insulted my intelligence for 2 years is the only option. Their complaints people are as bad as Barclays - professional liars and yes i know the government are behind my suffering. I've know it for some time and 2 punctures in a row in Dublin recently confirms it is to protect the male Ex. Yeah I'm straight