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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 62% Internet (62%)
  • 13% Wi-fi (13%)
  • 13% Phone (13%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Dublin, London, Trowbridge, Ely, Glasgow, Peterborough, Manchester, Batley, Barlestone, Devizes, Watford, Henlow, Harrow, Norwich, and Belfast.

CityProblem TypeReport Time
Dublin Wi-fi 1 hour ago
London Internet 5 hours ago
London Wi-fi 1 day ago
Dublin Phone 1 day ago
Trowbridge Internet 2 days ago
London TV 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • NeutralB99631
    Neutral Bystander (@NeutralB99631) reported

    @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

  • cardiokingjosh
    MMAdork (@cardiokingjosh) reported

    @JMF1498 @VodafoneUK My internet has been down for 3 hours, having to use data absolute **** broadband

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

  • sharloola
    shar (@sharloola) reported

    yes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week

  • BJCares
    The Mau Mau (@BJCares) reported

    Bought a device from @VodafoneUK and was told to go pick up in shop. Shop says it can see device ordered, but no instruction to release. Called Customer Serv and told I will receive a text to collect. I was told this device is in stock in shop. Why lie to make a sale?

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK messed me around last Friday with Internet not fitting it bein late to utter disgusting customer service

  • mxtthewpxrker
    The Memedalorian (@mxtthewpxrker) reported

    @VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection

  • NewsomeKayleigh
    Kayleigh Newsome (@NewsomeKayleigh) reported

    @VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!

  • RichardKennedy
    Richard Kennedy (@RichardKennedy) reported

    @VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

  • Staceyedwards29
    Stacey Edwards ☺ (@Staceyedwards29) reported

    @VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade

  • thespiralquirk
    Gill R (@thespiralquirk) reported

    Dearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄

  • ammaskuldeep
    Kuldeep Wadhwa (@ammaskuldeep) reported

    @VodafoneUK the broadband has stopped working. It’s Friday night. Fix it…!

  • MikeSparkes2
    Mike 'The Caretaker' (@MikeSparkes2) reported

    @VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi

  • Jamesreaney92
    James R (@Jamesreaney92) reported

    @jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!

  • sdjohnstone
    stewart johnstone (@sdjohnstone) reported

    @VodafoneUK so these are the stats on rail connectivity , no surprise EE was the only network that met Ofcom’s benchmark of 42 per cent of measured rail segments. Three recorded 21 per cent, O2 reached 20 per cent, while Vodafone achieved 17 per cent.

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK avoid this company shambles no customer support lies and no internet

  • SanfordCha59884
    Sanford Charles (@SanfordCha59884) reported

    @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

  • grahamneden
    Graham Neden-Watts (@grahamneden) reported

    @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

  • BritainAnon
    BritainAnon (@BritainAnon) reported

    @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

  • DavieCuthbert
    Davie J Cuthbert (@DavieCuthbert) reported

    @IsntWorkingPod @VodafoneUK Any FEMALE employee should be going to HR. Unacceptable, these creatures are living out a fantasy fetish. Should not only be banned but given guidance to seek HELP. This is an illness.

  • Sheffield128
    Delwar Ullah (@Sheffield128) reported

    @VodafoneUK Gemini has just told me she’s now on your platform that is fantastic. I’ve got a on my phone right now. Can I make a little suggestion? Get rid of Toby? Let Gemini do that job from a customer that has been with you since 1995.

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • migormley
    MichelleFlynn| Michilin Fhlionn (@migormley) reported

    @VodafoneUK I need support with a complaint

  • sarmackie965
    sarah 💙 (@sarmackie965) reported

    Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes

  • JhonMiro4
    Jhon Miro (@JhonMiro4) reported

    @VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .

  • Iain_McCallum
    IainMcCallum (@Iain_McCallum) reported

    @VodafoneUK I am shocked and surprised that you are unable to connect me to the team that is supposed to support customers experiencing difficulties with Home Broadband. I have now been without service for 24 hours. Maybe you shouldn't be in the business of communication?!

  • laurenkayxox
    †lauren-kay (@laurenkayxox) reported

    @VodafoneUK is the signal down in the Porthmadog area?! Gone from having full 4g signal to barely anything at all!

  • miss_traceydav
    Tracey Davies (@miss_traceydav) reported

    That was the weirdest afternoon ever - Sky broadband went down around 2pm and has just come back. However, we all then also lost the mobile data signal too - how is that even possible when they are not connected?! @VodafoneUK I had no way of finding out what was happening

  • missD_price
    Danielle Price (@missD_price) reported

    What an absolute joke @vodafoneUK customer services is!!! You can't speak to a person and the chatbot just goes around and around in circles!!! 😡😡

  • _ifez
    F. (@_ifez) reported

    @VodafoneUK your customer service has gone ****.