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Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Birmingham, Louth, Batley, Hounslow, London, Oldham, Bristol, Hengoed, Peterborough, Dewsbury, Glasgow, Radlett, Cardiff, Wandsworth, and Worcester.

CityProblem TypeReport Time
Birmingham E-mail 2 hours ago
Louth Internet 6 hours ago
Batley Internet 6 hours ago
Hounslow Wi-fi 13 hours ago
London Internet 14 hours ago
Oldham Internet 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Xocoa_Sharma
    Xocoa Sharma (@Xocoa_Sharma) reported from High Wycombe, England

    @robgordon @VodafoneUK Vodafone treat their staff like ****, not supporting shitty companies

  • arigork
    Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • jadus_baby
    Jade Hope (@jadus_baby) reported from Sleaford, England

    @VodafoneUK I want to leave Vodafone when my contract ends. How do I ensure you don't continue to charge me and how to I get my pac code? #help

  • BarbadoOne
    Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • nutty1976
    Joanne Fairhurst (@nutty1976) reported from Wigan, England

    @VodafoneUK hi i need to try a new sim as my phone has stopped receiving incoming calls. Will my local shop be able to help ?

  • miltonfox6141
    captain pirate (@miltonfox6141) reported from Glasgow, Scotland

    Is there a worse company for customer service than @VodafoneUK honestly totally hopeless

  • Ry5ter
    Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @VodafoneUK 4G data speed in Uttoxeter this evening is shockingly bad. What on earth is going on? I normally turn WiFi off in evenings because 4G is faster, but this is awful tonight.

  • slinkywinky
    J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • dids808
    David dids Allen (@dids808) reported from Sale, England

    @VodafoneUK I started talking to someone but now has stopped terrible service

  • georgewalker18
    George (@georgewalker18) reported from Bolton, England

    @VodafoneUK can you help me with my sim card please

  • ladybird2066
    LmLadybug 🐞 (@ladybird2066) reported from Freckleton, England

    @VodafoneUK for heavens sake Vodafone, how can I actually speak to someone??? I have an issue that cannot be sorted by online chat!! 🙄

  • samkay1
    Sammi (@samkay1) reported from Preston, England

    @VodafoneUK your #FeelGoodFriday deal with @gruum_hq doesn't seem to work! Says unavailable for the face tonic and won't let me enter an address for the other items. Please can you help?

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • Coj1875
    Colin Ramsay (@Coj1875) reported from Armadale, Scotland

    @VodafoneUK you have once again let me down, phone still not unlocked, no communication from you and no response to my message. A simple request but you have managed to make a loyal customer want to cancel my contract.

  • thack8
    heidi (@thack8) reported from High Wycombe, England

    @VodafoneUK can not get through to anyone your chats don't reply when they do they are just so rude is the any other company that's treats people like this?

  • hydebear
    Andrew Eddowes (@hydebear) reported from Manchester, England

    @VodafoneUK Well that's weirdly nice - you've credited my bank about with c£60 but I've not been a customer for a few years - what's occurring?

  • SandraWThompson
    Sandra Thompson-Drew (@SandraWThompson) reported from Sonning, England

    @VodafoneUK what is going on with my broadband in RG4? Still no internet in 3 days now. And two days where I have been on the phone to you for hours without response and your chat line down. This really is not on #WFH #Fuming

  • EuanGEsq
    Ｅｕａｎ 😷 (@EuanGEsq) reported from Bromham, England

    Hey @VodafoneUK I haven't been a customer of yours for at least 2 years but you put some money in my bank account today. I'm not complaining or anything but I wonder why! 🤔

  • eatdrinklunn
    eatdrinklunn (@eatdrinklunn) reported from London Colney, England

    @VodafoneUK you sent my boss the wrong size GB phone and are telling me you are unable to help?!! He is a VIP and I need to get this sorted ASAP. I have sent the phone back but it’s not showing on your system. Happy to go to a new provider if you are unable to help ASAP.

  • slinkywinky
    J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • dids808
    David dids Allen (@dids808) reported from Sale, England

    @VodafoneUK could some one help me with my phone and bill otherwise I’m cancelling my Direct Debt

  • laurathegoth
    laura davidson (@laurathegoth) reported from Northallerton, England

    @VodafoneUK I’ve upgraded today but having sim issues-I cannot get through to customer services at all, the shop in town can’t sort this particular issue and neither can webchat. Seriously considering cancelling and going elsewhere despite being a customer for 10+ years!

  • JamesSinfield
    James Sinfield (@JamesSinfield) reported from Brighton and Hove, England

    @VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.

  • The_History_Man
    Andrew Payne (@The_History_Man) reported from Chesham Bois, England

    @VodafoneUK Your customer service is an absolute disgrace! Trying to get you to solve even the simplest of problems is worse than trying to get blood from a stone. You take money fast enough but don’t give a damn about helping your customers. Shame on you.

  • DonegalDaphne
    Daphne Patterson (@DonegalDaphne) reported from Lisburn, Northern Ireland

    I pulled a #Switcheroo with @CPWTweets to @VodafoneUK yesterday. I think Carphone Warehouse are edging just ever so slightly ahead in the most incompetent customer service advisor stakes at the minute. Hoping to make the switch without another 2 hours on hold between both.

  • thepetechapman
    Pete Chapman (@thepetechapman) reported from Colchester, England

    Our home internet with @VodafoneUK is so bad the kids are now asking Alexa “why is Vodafone internet so bad!”, her response... “I’m currently having trouble connecting to the internet” Classic! Sort it out Vodafone. We have struggled on and complained since March.

  • NotSoThin_Lizzy
    Liz Smyth 🧼👏🏻 (@NotSoThin_Lizzy) reported from Leicestershire, England

    Hi @VodafoneUK No phone or internet service in the CM2 area, apparently since this morning. Any idea what’s wrong and when it might be resolved? Thank you

  • nate_300
    nathan parks (@nate_300) reported from Rochester, England

    @VodafoneUK hi I had no service for 4 hours in Medway Kent