Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (55%)
• Phone (20%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Barnet, London, Edinburgh, Manchester, Birmingham, Bishops Stortford, Treharris, Harrow, Oldbury, Dublin, Hounslow, Didcot, Hammersmith, Portsmouth, and Halesowen.

City	Problem Type	Report Time
Barnet	Internet	20 minutes ago
London	Internet	21 hours ago
Edinburgh	Internet	22 hours ago
London	Internet	24 hours ago
Manchester	Internet	1 day ago
Barnet	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Harris-hamer (@harris_hamer) reported 2 minutes ago

  @VodafoneUK is an absolute disgrace. I’ve been a customer for 20 years, I have 5 lines with for my business and pay over £200 per month, I’ve had no phone network for over 5 days, beeen to the shop twice, an excess of over 8 hours rining customer service 1)

• 
  John Gly (@chuxjohn) reported 2 minutes ago

  @VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?

• 
  James (@jimbles1967) reported 7 minutes ago

  @VodafoneUK #youtube My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.

• 
  Navierstokes (@Navierstokes69) reported 8 minutes ago

  @VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.

• 
  CAR0LE (@C4R013256) reported 13 minutes ago

  I would love to know why @VodafoneUK charges more for business broadband than personal broadband - and for a slower speed! BTW @VodafoneUK, your telephone agents urgently need to update their customer service skills.

• 
  Lee Harris-hamer (@harris_hamer) reported 17 minutes ago

  @vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.

• 
  Scott (@scottmacg3469) reported 17 minutes ago

  @VodafoneUK Costs go up, service goes down!!!!

• 
  RedJD77-78-81-84-05-19 (@RedsfanJD) reported 18 minutes ago

  @VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach

• 
  Mark Connolly (@macon1375) reported 19 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  CityFibre (@CityFibre) reported 20 minutes ago

  @fankle_steve @VodafoneUK Sorry to hear about the delay with your connection. Please reach out to Vodafone directly regarding your installation and service status. As your service provider, they manage all scheduling and can provide the most up-to-date information on your appointment and connectivity.

• 
  jonie1303 #NHSLove💙 #corbynwasright #gtto (@jonie1303) reported 20 minutes ago

  @MartinSLewis I have I moved to @lebara from @VodafoneUK this week. Vodafone didn't offer a good deal so now I am paying £3 a month for 3 months then £7 a month thereafter Saving £7 a month. My number moved over without any issues

• 
  Manni (@MSG_112) reported 22 minutes ago

  @VodafoneUK broadband is down in Wv14 8nh. Is this an outage?

• 
  Where's ***** (@WheresWilly8) reported 24 minutes ago

  @Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.

• 
  ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported 25 minutes ago

  @VodafoneUK The most over priced mobile phone service. #vodafone Justify your charges over other service providers….ill wait. Oh & your app is not working for me to pay my bill, but feel free to charge me “late fees”….handy coincidence. 🖕🏻😡

• 
  Where's ***** (@WheresWilly8) reported 26 minutes ago

  @Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 27 minutes ago

  Hi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  Water With Aman (@WAman29857) reported 27 minutes ago

  @VodafoneUK @VOXImobile I want to report a major scam going on!! Or vodafone data or website might be hacked, I got a call saying that we are calling from vodafone and we have got the report that you are not getting network or having some issue with the network (area Eccles M30)

• 
  余蔚琳 (@wailam_violet) reported 28 minutes ago

  @VodafoneUK I submitted NUC request on 1st Mar & again 2 weeks ago, no code received. Please help! Number: 07435867021, IMEI: 358325959629782 Please send me the unlock code

• 
  MissBlack नटली काली 🇯🇲 by blood not relation 😜 (@vinette_b) reported 34 minutes ago

  @VodafoneUK is there a problem with your website?

• 
  Agrawal Pramod (@agrawalpramod75) reported 35 minutes ago

  @VodafoneUK @ViCustomerCare despite several complaint u did not sent your network team nor install booster

• 
  Chelle (@thechellestar) reported 37 minutes ago

  @VodafoneUK I need help accessing an active Lifetime Warranty repair for my 14 Pro. Store confirmed the warranty is active but your repair system would not allow the claim to be submitted. Apple has confirmed the display fault is not customer damage. Please can someone DM me?

• 
  Aaron MacTavish (@amactavish90) reported 43 minutes ago

  @VodafoneUK I need urgent assistance and someone to contact me regarding my account and issue with outbound calling. I have tried all day to sort it and online chat agents just end the chat !!!

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 44 minutes ago

  @VodafoneUK, I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  zara (@zara64935) reported 45 minutes ago

  @VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable

• 
  F2K (@Mafri15) reported 47 minutes ago

  @VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys

• 
  Di Drinkwater (@CarbonTiptoes) reported 48 minutes ago

  @VodafoneUK We have vodafone phone and internet. Just tried logging in. It's sent a message to one of our phones. Hysterically the landline in preference to one of the mobiles. Anyway the messaging service doesn't work - press 1 to hear the message just repeats it and cuts off.

• 
  Mad Dal (@MadDal85) reported 50 minutes ago

  @VodafoneUK I do not know what your game is, but my PAYG phone has not been receiving any incoming calls for a little while now. What if someone was trying to get hold of me and it's emergency? Get it sorted please!

• 
  Darryl (Dazzle) Brace (@DazzleB007) reported 58 minutes ago

  Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

• 
  Josh Peel (@joshorangepeel) reported 58 minutes ago

  @VodafoneUK waste of time speaking to complaint manager, couldn't even make sense , telling me "cant do anything for me" NO ITS THAT YOU REFUSE TO DO ANYTHING absolutely evil company . CUSTOME LOYALTY MEANS NOTHING TO THESE PEOPLE ANYMORE

• 
  Sedat Efe (@efe_efe) reported 1 hour ago

  @VodafoneDestek Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT