Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Blackburn, Fulham, Milton Keynes, Aberdare, Coventry, Chichester, Plymouth, Wandsworth, Manchester, Birmingham, Edinburgh, Paddington, Camden Town and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Blackburn |
Wi-fi | |
| Fulham |
Phone | |
| Milton Keynes |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Richardson
(@trichardsonuk) reported
@vodafone @VodafoneUK Please stop sending me 6 messages a day begging me to stay with your network. You failed to retain me as a customer as you failed to provide me value for money at the end of my contract. I have paid off the phone, continuing to charge me for that is a scam. @Ofcom
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Subvert City
(@SubvertC) reported
@VodafoneUK customer service is so far one of the worst I have experienced
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.
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Ross Hamilton
(@rhohydra) reported
@VodafoneUK 4G internet isn’t working for the postcode E2 9NL and hasn’t been all morning. Service was also down on 6th December. Do you have anyone working on fixing this?
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Jules Morgan
(@thejoolzman) reported
@VodafoneUK Could this be forwarded to the network development or engineer/planning team etc.?
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Scott
(@Scott_Burgess) reported
@VodafoneUK hey team. How do you cancel you mobile contract. There is no info on the app anywhere? My contract expires next month.
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matt
(@matt5547) reported
@VodafoneUK Relative wants me to keep an eye on their broadband account and I can do that by creating an additional user but why can’t I reuse my existing Vodafone site login and have to create a new one? It makes zero sense as they’d rather just hand me the password to the acc..
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JEN she/her 🏳️🌈🏳️⚧️
(@JennyTwizzle81) reported
@VodafoneUK Utterly ridiculous service! You offer help in a crisis and then block the ability to contact you via 191 to discuss the financial issues. The “Chat” function doesn’t function as there is no human to talk to.
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peter wilson
(@wilsonpeter48) reported
@VodafoneUK the Vodafone rewards are impossible they come down really fast but I gather you set it up that way so no one wins, let alone someone with carpal tunnel syndrome and hand arthritis
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Spon
(@SponHead) reported
@VodafoneUK Appreciate your help but we’ve already contacted you and had the case open. It’s not @VodafoneUK with the issue. It’s @CityFibre but i will send the details as requested. You seriously need to look at if they really can supply YO30 postcode.
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Michael Latimer
(@latimermcl) reported
@VodafoneUK The last one said I would get an update in 10 Working days - my question is more about where are they? Other networks are fulfilling them and if I had know it was likely to be after Xmas. I would not have upgraded via Vodafone and I would have churned my number to another network
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Jeffmac909
(@jeffmac909) reported
@stormcab @VodafoneUK Also turn off Wi-Fi from settings not drop down menu when you leave home.
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Lisa
(@lb13ls) reported
@VodafoneUK please can someone help with a billing issue?
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Ahsan Ahmed
(@Ahsan_CFC) reported
May God save me from @VodafoneUK internet. Horrible experience. Can't wait to join EE. Ready to pay extra money so I don't lose internet connection in the middle of a important conversation.
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LADV
(@LADV56797964) reported
@VodafoneUK: over 10 years with Vodafone, bugging me by post with publicity, contacted for an upgrade, after 4 hrs… can’t be approved today, need proof of your address: have a problem taking the money from my account or sending publicity. Is this how you treat loyal customers?
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Why so serious?🔰#giveusbackourclub
(@morag_) reported
@JeremyVineOn5 Couldnt give a **** about them got better things to care about like having to pay £828 to @VodafoneUK for a watch that was stolen by a low life @DPDgroup_news driver. Even went to the CEO of both. DPD are now ignoring me and Vodafone are quite happy for me to go to the Obudsman
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matt
(@matt5547) reported
@VodafoneUK Yeah that’s my login for my own VF number, on the iOS app.
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!
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CityFibre
(@CityFibre) reported
@GMAN736 @LocktelLtd @VodafoneUK Thank you for reaching out.CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.
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Saqib
(@saqbo) reported
@VodafoneUK I have sent you a message on twitter private message every time I call Vodafone you keep saying it's getting looked at by the back office and telling me to wait for 7 days repeating the same cycle and my issue does not get resolved as have to repeat my issue again
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Imran
(@patni_i) reported
@VodafoneUK I have been waiting since 3/11/22 for my broadband connection @BTOpenreach1 I have called numerous times, made a complaint, had a complaint closed and now I’ve been given a date for an update 20/12/22. This is unacceptable.
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John Gly
(@chuxjohn) reported
@VodafoneUK , I expected a swift response and supposed to have gotten my refund by now . Nobody is stepping up or taking responsibility in processing my long over due refunds. This is the same problem i encountered for 3weeks back and forth. Truly a show of shame
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Down to the Wood
(@downtothewood) reported
@VodafoneUK No signal No WiFi calling No service No help No point!
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Paul Cunningham
(@PaulNudge9) reported
@VodafoneUK a week now without service. Absolute farce of a company.
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Emma
(@littlepalmer) reported
@OpenreachHelp @VodafoneUK look like Openreach are passing on this issue to you. Still unbelievable service! when the Openreach box has been installed already in the property
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Ian Cardy
(@IanCardy2) reported
@VodafoneUK I told you it was a waste of time! @VodafoneUK have given up & can’t resolve the issue. It’s just a simple we will credit your account! No resolution, no apology just it’s that or deadlock. But the service is still available on the website..but they can’t get it to work!! @Ofcom
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Saqib
(@saqbo) reported
@VodafoneUK I have sent you a message on twitter private message every time I call Vodafone you keep saying it's getting looked at by the back office and telling me to wait for 7 days repeating the same cycle and my issue does not get resolved as have to repeat my issue again and again
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VodafoneUKMadeMeDoThis
(@VodafoneBlows) reported
@VodafoneUK And yet here we are on the 14th - 48hrs later and still I see no improvement in cellular service, nor do I have an installation date for broadband service? What reason is there that you cannot even commit to a date?
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Spon
(@SponHead) reported
@CityFibre @VodafoneUK See previous message. Your team who went up the pole unplugged our internet so to meet your SLAs with my friend/neighbour who was complaining. This issue is your issue. Please get Kelly Communications to sort this.
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Donna G
(@MoonshineMishap) reported
@NativeSorrow @VodafoneUK I'm having this issue too