Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 12/30/2025 14:40

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Paddington, City of Westminster, London, Alcester, Didcot, Birmingham, Pwllheli, Glasgow, March, Newport, Halifax, Helston, Hackney, Edinburgh and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaddington Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • domtsmith Dominic Smith (@domtsmith) reported

    @VodafoneUK Thanks but I think you've missed the point. You're promoting something as 5G ready but then restricting the speed to that of 3G! And I currently get 90+ Mbps download on my 4G device / service anyway!

  • williamp7 Will Patrikiadis (@williamp7) reported from Edinburgh, Scotland

    Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • Kieney_1912 Kieney (@Kieney_1912) reported

    Been trying to get broadband with @VodafoneUK it’s been cancelled 4 times now and every time it’s a different reason … not the best experience for a first time customer..

  • domtsmith Dominic Smith (@domtsmith) reported

    @VodafoneUK Hmmn, that's really not clear at all! And what's a "normal" speed? I currently get 90+ Mbps on my 4G connection so will I continue to get this? Sorry if this seems pedantic. I work in the industry and it's not clear to me. God help those not tech oriented.

  • AssiGeorges Georges Assi (@AssiGeorges) reported

    @VodafoneUK i have posted repeatedly about this issue and DM'ed many times and it makes no difference

  • sophdefoe92 Soph Defoe (@sophdefoe92) reported

    Ffs @VodafoneUK need to sort your stupid signal out got 3G and no internet can’t even book my flight home 😡😡😡😡

  • LVPXN зайчик (@LVPXN) reported

    Why am I paying £60 a month for mobile Internet that doesn't work @VodafoneUK ?? 🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔

  • daniellesrw Danielle (@daniellesrw) reported

    @VodafoneUK Upgraded my plan today and receiving an error when I try to sign the Device Plan. Now being transferred to the the sixth person and nobody has a clue what I’m talking about. Disgusting customer service. @Becky_Hamilton5 here we go again

  • WandyWanderer Jon Perkins (@WandyWanderer) reported

    @VodafoneUK 4G and data basically unusable in SW London today. Status reports on your website shows no problems. Any ideas???

  • ProtonSupport ProtonSupport (@ProtonSupport) reported

    @PeteBeesley @sprintexec It looks like there are some issues with @henet on network routes from the UK, primarily impacting VodafoneUK users. We're working on routing UK traffic around this, and should be able to restore connectivity for our users soon.

  • Dreamxro Dreamxro - A Mission (@Dreamxro) reported

    @JioCare @VodafoneUK help us port without porting code from this forceful operator.

  • DavidDa64606479 David (@DavidDa64606479) reported

    @VodafoneUK Hi was wondering if vodaphone broadband is down in Plymouth in the PL4 area as having problems with connection to my router Many thanks

  • davidm_uk David Miller (@davidm_uk) reported

    Bizarre iPhone or network problem. No mobile data, except for a minute or so after I make a call. @VodafoneUK suggested the usual reset settings, reinsert SIM, turn it off then on again... no help. Any suggestions?

  • ProtonMail ProtonMail (@ProtonMail) reported

    @PirateOrg It looks like there are some issues with @henet on network routes from the UK, primarily impacting VodafoneUK users. We're working on routing UK traffic around this, and should be able to restore connectivity for our users soon.

  • rutheepalmer Ruth Palmer (@rutheepalmer) reported

    @VodafoneUK no wifi signal all morning in SE23 even though network status online shows all ok and device too. Can you help please?

  • paigeatkins22 paige (@paigeatkins22) reported

    had nothing but issues with @VodafoneUK for the last 5 years cannot wait to upgrade and leave

  • krystel68 Christelle G. (@krystel68) reported

    @VodafoneUK when are you going to fix internet on the phone !! Been down since 5 am !!!

  • Mang365 Tim O'Donnell (@Mang365) reported

    Avoid @VodafoneUK broadband it’s absolutely shocking and the customer service is twice as bad.

  • womble_wwfc Womble⚽️🐺🇵🇹 (@womble_wwfc) reported

    @VodafoneUK It's not really that flexible is it? You're not the only ones because o2 are as bad

  • Kerry_Coops15 Kerry Cooper (@Kerry_Coops15) reported

    @VodafoneUK is 4G down?! Nothing loading for over 2 hours… driving me insane!

  • alexrobertab Alessandra Bass (@alexrobertab) reported

    @VodafoneUK have you been having any issues today because I don’t seem to get connection anywhere today or download anything. Please advise!

  • Mang365 Tim O'Donnell (@Mang365) reported

    @VodafoneUK 3 weeks since my connection date. 5 open reach appointments cancelled and another 2 cancelled today no explanation as to why. Please can someone help me or I’m going to a different provider. Shocking service!!

  • slim_douglas christina douglas (@slim_douglas) reported

    Christina Douglas @VodafoneUK Please Help, I Your Loyal Customer For Years & Years, Posted A DM Of Help, Sure You Know.!!!!!🌿

  • tom_Quixote9 Rascal (@tom_Quixote9) reported

    @VodafoneUK Why does your 4G sucks in ME20?

  • AssiGeorges Georges Assi (@AssiGeorges) reported

    Driving from Mayfair to kensington, 3 entire parts of the city without data coverage on my phone (george street area, hyde park, and victoria road area). @vodafone time to fix your appalling network in London ! @VodafoneUK

  • ZalaComms ZalaComms (@ZalaComms) reported

    @VodafoneUK you spent a year bombarding me with emails and calls to get your broadband, yet your engineer didn't turn up & customer service is atrocious.

  • zeh_ra zeh_ra (@zeh_ra) reported

    @VodafoneUK Thanks but the webpage won’t load as I only have one bar of network.

  • nigelmoss2008 Nigel Moss 🏵️ (@nigelmoss2008) reported

    @VodafoneUK I shall be going to Sky then when my plan ends - 10+ year customer lost

  • wearegrow Alasdair Inglis (@wearegrow) reported

    @VodafoneUK such a NASTY NASTY company - won't send me pdf of my bill (for tax purposes) so I have to login to get it and the website not working. NASTY INCOMPETENT