Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Edinburgh, Cookstown, Hackney, Enfield Town, Mansfield, Worcester, Croydon, Dumfries, Middlesbrough, Birmingham, Cardiff, Halifax and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Alloa |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Edinburgh |
Total Blackout | |
| Cookstown |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vimal
(@vimtosparkly) reported
@VodafoneUK. Why is there a connection/network problem in the EN4 post code? This has been going on for 3 months now. Should I be getting a reduced bill for a service not being provided?
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Jorge Pessoa
(@PessoaUk) reported
Hey @VodafoneUK my home broadband went down. Can you help? Chat function not working
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Mustafa Al-Dabbagh
(@MusDabbagh) reported
Over 3 hours on the phone to @VodafoneUK and no closer to resolving my issue.
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Ayden👞
(@ntfc_ayden) reported
@VodafoneUK hi ur wifi is not working in my house. Please fix it.
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Dr Gill O'Toole 💙
(@GillOToole) reported
@VodafoneUK I know that thank you and have set it up - I was asking about any advice re disposal of the sure signal box?!!
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caiposs
(@caiposs) reported
Tip in life! Never take a contract out with @VodafoneUK It’ll cost you an arm and a leg and possibly a lung
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Alex
(@BigEnWise) reported
@VodafoneUK I have been on text chat for over an hour and am getting no help. I really need to speak to someone in the UK. Help me please!!
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Chrissy Kinsella
(@ChrissyKinsella) reported
@VodafoneUK Again. You have missed the point. They are automatically defaulted to yes and I have to opt out. That is no longer acceptable behaviour. Where have you been? It’s really, really bad practice.
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Dan Taylor
(@DanJ_Taylor) reported
Hi @VodafoneUK, I have cancelled my broadband plan due to moving house and wondered why you don't actively encourage customers to recycle their routers, or provide a return and recycle scheme? Customer support just advised me I "chuck it in the bin"...
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Michael Brolly
(@MichaelBrolly2) reported
@VodafoneUK same old rubbish customer service on chat. Don’t waste you time.
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Magnus Pym
(@DeepSteak) reported
@VodafoneUK the instructions you provide for disabling securenet do not work. I have not asked for this massively irritating service and it is preventing me from doing my job. How do I stop it????
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FashionGHANA.com
(@FashionGhana) reported
@VodafoneGhana has the worst customer service in the world. It's almost as if @VodafoneUK takes Ghanaians for idiots. #vodafone
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FrankJeff99
(@frankjeff99) reported
@VodafoneUK dear Vodafone,can you tell me what is up with your call centre?? I cannot get to speak to an agent for love nor money and your service is nothing short of appalling.
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Gina Kerridge
(@GKerridge1991) reported
@VodafoneUK That is what I did and its still not working :/
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James Hughes
(@hughesjam3sw) reported
@krackenDF @wickdaman @VodafoneUK Seems like it's more the networks being slow than the manufacturers, all iPhones have been capable for the last 3 years but I've never had the option for esim
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Mustafa Al-Dabbagh
(@MusDabbagh) reported
@VodafoneUK my number being ported out to you when I have no current contract or line with you is not on. The PAC code should have been cancelled when I terminated my contract. I've spoken to your staff on 3 different occasions to cancel my contract yet I'm still getting problems
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Tippers
(@talktotippers) reported
@cjsmith1980 @VodafoneUK There's horror stories on every network, never a good option. Someone at @EE just hung up on me earlier... the second call I could just hear loads of people shouting in the background and she was totally disinterested. Always good and bad.
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Joe Murphy
(@JoeMurph1389) reported
@VodafoneUK Absolutely terrible company and terrible customer service. Had internet installed and not done properly, didn't get internet for 6 weeks. Was promised compensation of £8 per day. Spent hours on the phone, multiple times and eventually given £40. Avoid at all costs
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FashionGHANA.com
(@FashionGhana) reported
@VodafoneGhana is riddled with so many problems yet they think they can bypass it with automated answer machines and silly text bots. Either bcus they see Ghanaians as dumb or they just don't want to pay. Try calling @VodafoneUK in UK and see if no one will ever answer. #vodafone
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OysterCroft
(@SlainteSauces) reported
@VodafoneUK having serious issues with the service in Oban since Tuesday no calls, no mobile data which means the business can’t take payments. I know other people have complained. We need it fixed
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Leon Ashton-Leatherland
(@LeonAshtonL1983) reported
@maryjofoley I'm having the same problem with @VodafoneUK an equally atrocious experience been trying since last night
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Mustafa Al-Dabbagh
(@MusDabbagh) reported
@VodafoneUK I did not receive a phone number and my Vodafone line was never activated and I never received an account number. I'll DM my personal details.
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Chrissy Kinsella
(@ChrissyKinsella) reported
@VodafoneUK Thank you, I will do. It is not *my* responsibility to ‘update preferences’ to stop you marketing to me, it is *yours* to seek my permission to do so. Which you never did. This drives me mad!!
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Dr Gill O'Toole 💙
(@GillOToole) reported
@VodafoneUK Now that sure signal reception has ended what do you advise re disposal of sure signal box?!
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Mustafa Al-Dabbagh
(@MusDabbagh) reported
@VodafoneUK firstly a direct debit was set up when I explicitly informed your advisors I would like to cancel, and now I am at risk of losing a number I've been using for the past 15 years. That coupled with your very unhelpful staff is a recipe for a very bad experience.
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Christian J. Smith
(@cjsmith1980) reported
@talktotippers @VodafoneUK Guessing @VodafoneUK Customer Service must’ve improved mate, I’ve been with 4 networks over the years and Vodafone were BY FAR the WORST. In fact, it may rank as the worst service I’ve ever experienced in my life. 😬
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Becca Waite
(@BeccaxxW) reported
@VodafoneUK How? All I get is a stupid robot that has not idea what I'm talking about...
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cathimi 💙
(@cathimi) reported
@VodafoneUK shocking customer service from Vodafone. Just getting passed about from bot to bot with no answers
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@SpecialKT
(@KarlTho05554124) reported
@VodafoneUK hi folks I have recently upgraded my contract and took on the Xiaomi mi 11 l. After being with you for over 20 years I went with your stores recommendation. Now 4 months in regret that decision. I have had nothing but issues from about 1 month in with the device
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Sophie Alexandar
(@4sophiesophie24) reported
@VodafoneUK worst network ever. Blacklisted my phone out of the blue. Kept telling me it wasn't, until I wouldn't getoff the phone and then suddenly the airheads had to speak to a manager and he told them it was. The amount of wrong information I've been given is astounding.