Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Wakefield, Guildford, Birmingham, Hammersmith, Hackney, London, Norwich, Dublin, Sheffield, Basingstoke, Marlow, Edinburgh, Bolton, Bushey and Carlisle.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Phone | |
| Guildford |
Phone | |
| Birmingham |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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HeckinRobin
(@HeckinRobin) reported
@VodafoneUK hello, is there an issue at the moment with internet? Our upload has been under 1mbps the last few days and we've restarted our router and now we're seeing intermittent connection. Based in West Yorkshire if that makes a difference
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Hiralkumar
(@Hir1311) reported
@VodafoneUK I have vodafone contract card but i am not satisfied with network in my area its poor network i was try very time to talk with customer service but they will nothing responce me
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Hiralkumar
(@Hir1311) reported
@VodafoneUK Anyway such a poor network
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Bev Hart
(@bevlarh) reported
@VodafoneUK There was no mention of the 70% on the Vodaphone battery check report and shop didn’t know either. Needs to be less ambiguous. Either the phone fails or it doesn’t but vodaphobe want a ‘big fail’. My phone failed the test your company offers but seems that wasn’t enough.
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Matt Parnell
(@MattParnell1) reported
@VodafoneUK disgraceful service from your customer service team. Was promised a refund - never received. When i queried why i haven't received it i was recommended to cancel! Appalling service.
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@woddisreviews
(@carolewoddis) reported
@VodafoneUK Still appalling network connection. Slow, sometimes not there at all. Refund please for past 13 days of non service.
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MARK A IZATT
(@markaizatt) reported
from
Kensington, England
Is anyone else finding @VodafoneUK service in #London shockingly bad over the last few weeks ? It may say 4G but it has all the speed of Edge. Oh and it’s not my devices as they worked a treat roaming in Paris.
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Ruth Whitney
(@RuthLWhitney) reported
@VodafoneUK and @CityFibre have messed me about for 6 weeks so I have given up. On a @VodafoneUK customer forum, they are referred to as the 'Match made in hell' and I couldn't agree more!
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Hennie High
(@henniehigh) reported
@VodafoneUK Hi @VodafoneUK Unfortunately I'm not getting anywhere with your CS help. They've suggested that I should dial +118 (number) which would take me through to a US number. I'd really like to speak to someone who can actually shed some light on this. Thanks.
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Jordan Lee 🦋🦋🦋🦋🦋
(@JordanL72211142) reported
Anyone else having issues with their Vodafone app or is it just me? @VodafoneUK
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nic briggs
(@basher_briggs) reported
@VodafoneUK Why is it so difficult to speak to a human being? The Tobi links don't work. The app isn't loading any of my information and when i call, no matter what i say it will not let me speak to an actual person! It just sends broken links to tobi
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James Wilcock
(@mrjj0204) reported
@VodafoneUK Still not sorted. Changed my sim card, reset phone, put in another sim [different number] and worked. Vodafone won't acknowledge the problem, O2 says its fine on their network. Disgrace when O2 and Vodafone won't speak to each other and expect the customer to do all the chasing.
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jamie budd
(@jambotwit) reported
@VodafoneUK I was just on an online chat with an agent about an upgrade, as I typed my responses she kept asking are we connected, as I was asking lengthy questions she then ended our chat as she said she hadn't heard anything for a while. Now there are no agents available? Wtf
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Jess.i.ca
(@waitingforKev) reported
@O2 Ive been a loyal customer 4 yrs & Im left feeling beyond disappointed by the service received. Totally inadequate & on the brink of moving 2 @VodafoneUK. Why is an upgrade THIS hard 4 you? Not happy & wont B staying if this is not resolved by 2moro.
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question_answers
(@questio66566414) reported
@VodafoneUK your broadband setup and support is a JOKE. I’ve been waiting for almost a month for an engineer to visit. 2 hours on chat and they’ve cancelled again!
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Bev Hart
(@bevlarh) reported
@VodafoneUK Been there already (plus complaints who were nice but offered nothing). Via the bot I did get to text with a person who offered £10 off next bill. Someone needs to change the wording on the report you get when you fail a vodaphone battery check as it’s not accurate.
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Matt Rigby
(@Riggerz88) reported
Thanks @VodafoneUK for having a signal worthy of a third world country and an even bigger thanks to @HSBC_UK for providing service agents who can barely talk a word of English and therefore have to repeat themselves 15 times before it even makes sense!! #reprobates #muppets
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Julien Richeux
(@julien_richeux) reported
@VodafoneUK I experienced a #misrepresentation regarding my billing while making a phone plan contract in store. I have spent hours talking to agents, managers and supervisors on the chat support without any progress. Could you please assist on this!
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SReffs🕷🇬🇧🇺🇦🇪🇺
(@SReffs) reported
from
Worthing, England
@brightonsnapper @VodafoneUK When I told them I was leaving them for GIFF GAFF after 25 years, they offered me a 50p per month discount as a valued customer. I laughed out loud. I am very happy with GIFF GAFF.
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GM
(@GMurray93) reported
@VodafoneUK have without a doubt the worst customer service. If I wanted to speak to your online experts - I would ******* use that. I want to speak to a human being on the phone.
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Sharon Ruzicka
(@RuzickaSharon) reported
@VodafoneUK please can you find out why I’m receiving phone calls and text msgs from you when I’ve never had a Vodafone account? My mum has been in dispute with you and that was resolved today but I have nothing to do with you. Data breach???
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M Smith
(@SomeURL) reported
@VodafoneUK Hey, Vodafone, technical question regarding your website. Which service do you use to send emails? Sendgrid? MailChimp? Something else? Your website is failing to send emails to me for some reason, and I suspect it's a problem with whoever you use.
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Graham Lillywhite
(@GRLillywhite) reported
@brightonsnapper @SReffs @VodafoneUK Just moved an iPad to a Lebara sim. Good deal. Network piggy backs off Voda. Via Martins Money
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Matt Parnell
(@MattParnell1) reported
@VodafoneUK I have a screenshot of the refund promised by vodafone. Never received and clearly no intention to send it.
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Lisa w
(@Lisaw25650181) reported
@ThreeUK can you please tell me why your network is so bad all of a sudden in the G34 area of Glasgow, it’s absolutely horrendous and I use it for work. Complete joke of a company should have stayed with @VodafoneUK wiol be going back soon!!!
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Hiralkumar
(@Hir1311) reported
@VodafoneUK Poor network in uk
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Rachel Levy
(@racheldlevy) reported
@VodafoneUK Hi Richie - I’m trying to extend my extras to cover me for an overseas trip as of tooorrow. Your app is not working. How can I get hold of a human to do it for me?
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K_Bow
(@KBow_7) reported
@VodafoneUK can you explain why you're not doing more to fix the Bath mast or compensate all the affected customers who've had poor/no service for weeks, whilst you're still taking their money? @BBCWatchdog
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❤🏴KAR1874🏴❤
(@KeithRamsay1874) reported
@VodafoneUK is there a problem with the website as everytime i click on new phones or anything else i get the message Sorry, there’s a problem with our site
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Rachel Levy
(@racheldlevy) reported
@VodafoneUK do you actually employ any humans?? Three calls to specifically ask your phone-robot to speak to a human being and all I get is links to your website. FFS. Send help please.