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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 14: Problems at Vodafone

Vodafone is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Southall, Halifax, Glasgow, Newbury, London, Wandsworth, Blackwood, Portsmouth, Birmingham, Bristol, Manchester, Tadley, Ropley, Derby, and Hammersmith.

CityProblem TypeReport Time
Southall Internet 2 hours ago
Halifax Total Blackout 2 hours ago
Glasgow Internet 4 hours ago
Newbury Phone 10 hours ago
London Internet 13 hours ago
Wandsworth Phone 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @Donal_1 Hi Donal, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.

  • TrumptonRiot
    MttB (@TrumptonRiot) reported

    People blaming all sorts of things for the state of this country, but I can’t think of a better example than multi-billion dollar companies like @VodafoneUK rigging the system so execs and shareholders get millions but I can’t get enough signal in north London to stream music!

  • KatherineLocke3
    Katherine Lockett (@KatherineLocke3) reported

    @VodafoneUK How am I being charged £300+ to cancel a service you never activated? You had my PAC code and still failed to migrate my number. This is a serious customer service failure @Ofcom needs to be aware of this.”

  • MAGDY_LOAY7
    لؤي (@MAGDY_LOAY7) reported

    @VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi

  • themskedprancer
    TheMskedPrancer #NotMyPrimeMinister (@themskedprancer) reported

    @simonplantphoto @VodafoneUK What app was that obtained through. I am having Vodafone issues and using cellmapper to work out what cell I am connected too and it's strength. Also I think Vodafone ignore x now

  • cassa748
    Elorac🇬🇧🇬🇧🇬🇧 (@cassa748) reported

    @VodafoneUK Any issues with 5G in Watford today?

  • euanpreston
    Euan Preston (@euanpreston) reported

    @VodafoneUK After a long call with Support triaging the problem (after I located the right number for them), they are sending a replacement Power Hub.

  • griffwebber
    Griff Webber (@griffwebber) reported

    @spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite

  • richforlife66
    RICHFORLIFE1980 (@richforlife66) reported

    @VodafoneUK 5+ years of loyalty and this is how I’m treated? Broadband disconnected without permission and money taken from my account unlawfully. This is completely unacceptable. Fix this immediately and refund me in full.

  • efe_efe
    Sedat Efe (@efe_efe) reported

    @VodafoneTR Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT

  • Chr1sWynne
    Chris Wynne (@Chr1sWynne) reported

    Hi @VodafoneUK, you're hosting 07468363133 on your network and this phone number is being used by scammers who are carrying out bank impersonation scams against targets in the UK. Seems to be using WhatsApp to make the calls. I've reported via your website already @NCSC @Ofcom

  • JohnMJames1
    JohnMJ (@JohnMJames1) reported

    So, switched to Sky Mobile who use the o2 network. Can’t believe how poor their signal is. Nowhere near as good as @VodafoneUK Big big mistake to save little £££s

  • DazzleB007
    Darryl (Dazzle) Brace (@DazzleB007) reported

    Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

  • AlunRichards11
    Alun Richards (@AlunRichards11) reported

    @VodafoneUK can't make phone calls being told my network is not registered whats going on?

  • steptothestars
    Gabriel The Messenger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@steptothestars) reported

    @VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for

  • sophcope4
    Sophie Cope (@sophcope4) reported

    @VodafoneUK absolutely appalling customer service been with you around 7 years trying since October to upgrade! Complaint logged assured the problem cancelling the order was fixed and yet again it’s cancelled! 🤬

  • MAGDY_LOAY7
    لؤي (@MAGDY_LOAY7) reported

    @VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi

  • Cameron_who
    Cameron (@Cameron_who) reported

    @VodafoneUK you keep sending letters to my address for someone who does not and has never lived here. We've called you twice to ask you to stop and you said you would but we keep getting letters and now debt collection letters. Can you stop now please.

  • ballysantu
    Bally (@ballysantu) reported

    @VodafoneGroup @VodafoneUK @VodafoneIdeaIN how can you take credit or say my issues are resolved without even visiting the area where there is no Vi signal Hello, Thank you for your time and patience. Your complaint dated 10-Mar-2026 02:54:57 PM has been addressed

  • meatcudgel1
    Bristly 🇬🇧 (@meatcudgel1) reported

    @Oocnan @VodafoneUK @vodafone No service in south Norfolk for 2 weeks They keep saying maintenance is complete ....every few days changing the completion date. I tried network coverage checker but ...surprise surprise it's not even loading. So as of a few minutes ago I've left Vodafone after many years .

  • K_Bogatyrev
    K_Bogatyrev (@K_Bogatyrev) reported

    @VodafoneQatar @VodafoneGroup @VodafoneUK A service included in my plan is not usable in my roaming country, with zero instructions or warnings.This is misleading and unacceptable.Customers should not be paying for services they cannot use. Please explain or provide compensation.

  • michael91510009
    Michael Berry (@michael91510009) reported

    Seems bizarre that despite being on the phone for over an hour @VodafoneUK has told me that I’m unable to raise a complaint by phone, despite their policy say I can. Hmm a phone company that you can’t complain by phone ? ?

  • davebrady22
    Dave Brady (@davebrady22) reported

    @VodafoneUK I'm a new customer, how do I claim back my previous provider's early termination fee?

  • simonplantphoto
    Simon Plant (@simonplantphoto) reported

    @VodafoneUK 5 months of worsening signal in Somerset. Support say no issues, but field readings show RSRP -123 dBm & SINR -0.3 dB. I have the data. Can someone actually investigate?

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • hackedoffwoody
    Broken Britain (@hackedoffwoody) reported

    @VodafoneUK we have been without any worthwhile mobile signal for more than a week now - Internet is now an essential utility - what the hell is going on ? Location RG29 1HX

  • igivepropofol
    stop the war (@igivepropofol) reported

    @VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.

  • igivepropofol
    stop the war (@igivepropofol) reported

    @VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.

  • KarlAustin
    Karl Austin (@KarlAustin) reported

    What is going on @VodafoneUK ? Ever since you bought @ThreeUK your network has been awful. An Edge signal in the middle of @LoveMeadowhall ?!! Frequent zero throughput, degraded signal strength *everywhere*. It's like going back in time 20 years!

  • MrTea_CSGO
    Mr. Tea (@MrTea_CSGO) reported

    @VodafoneUK Interesting scam attempt today. Call from landline claiming to be vodafone with a discount for my monthly payment for being a loyal customer. Scammer is able to generate a 2-FA code to be sent from Vodafone and they ask for the code. Just hung up on them lmao.