Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (61%)
-
Phone (14%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Southend-on-Sea, Birmingham, Fleet, Poplar, Dublin, Hackney, Alton, Carlisle, Manchester, Oxford, London, City of London, West Bromwich, Kensington and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Birmingham |
Internet | |
| Fleet |
Internet | |
| Poplar |
Total Blackout | |
| Birmingham |
Internet | |
 Dublin |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Alan 🐝💙
(@alan0669) reported
@Vitt2TsNoC @VodafoneUK My friend moved to Vodafone last year, she's usually the only person around with no signal
-
𝗟𝗨𝗖𝗜𝗘 𝗝𝗢𝗡𝗘𝗦
(@LucieJones86) reported
@VodafoneUK I looked to use my #VeryMeRewards for the first time (a customer of nearly 20 years!) and they weren’t there 😢
-
Vittoria Gallagher
(@Vitt2TsNoC) reported
@SmokinGun1970 @VodafoneUK @ThreeUK I need them to let me cancel, this is ridiculous.
-
Rob Shand
(@RobShand1) reported
@VodafoneUK No sorry Ben, nothing you or anyone can do at Vodafone to help. Sky are just a much better option you can’t match what they offer. I’ll be in touch in a couple of months for my code to take my number and then it’s bye bye.
-
Davie P
(@DaviePster) reported
@VodafoneUK getting through to anyone is an absolute joke! Live chat tell me to call as they can’t help, I call to be told it’s too busy and the call disconnects! My order is on hold, someone was supposed to have fixed it for me but it’s still on hold! UTTER CRAP!
-
NSM Training & Consultancy
(@nsmtc) reported
@VodafoneUK jus called to upgrade my phone. The person I spoke to suggested I upgraded with another company as Vodafone was too expensive!!! Don’t think that is good customer service! Been with you for 22 years!
-
Gregg Turnbull
(@greggturnip) reported
@VodafoneUK people who I send text messages to are telling me they are receiving the same message 4 times…can you help?
-
Malcolm Stewart
(@Mgrs74) reported
@VodafoneUK trying to upgrade my phone, failed checkouts online yesterday, several phone calls. Got through last night, completed my upgrade but never got my contract to sign. Got through to customer service several times this morning only for agents to hang up on me. Any help?
-
headwood
(@headwood1) reported
@VodafoneUK customer for over 25 years and trying to upgrade my phone. Have to declare that I’m working so that I can afford the payments but also have to be at home 24 hours a day, 7 days a week because they refuse to deliver to my work address. @EE or @O2 fancy a new customer?
-
happimess73
(@annemariepoet) reported
@Vitt2TsNoC @VodafoneUK I tried to leave Virgin Media yesterday. Hour and a half later. I'm not convinced they have cancelled my account. The bloke kept ignoring me. Unethical and extraordinarily bad business practice.
-
Essex Weather and Lifestyle🌞⛈
(@vwgti80) reported
@TuChelseaBlues @alex643255666 @VodafoneUK 3years.. that's a bad deal
-
Mr P (Junior)
(@akp24seven) reported
@VodafoneUK Has your network gone down. Phone was working fine and suddenly showing no service ?
-
robert leahy
(@leahy792) reported
from
Hove, England
@VodafoneUK on hold for 30 minutes then to be told they cannot hear because of a problem their end disgusting customer service if it can be called that can’t wait to leave !!!
-
Vittoria Gallagher
(@Vitt2TsNoC) reported
I have called them. I have web chatted. I've called their direct line. I've requested a call back. I've tweeted them. I get NOTHING. Absolutely nothing. I can't get a PAC code off them. How the HECK am I going to get out of their awful company? @VodafoneUK
-
XerneusGuy
(@Snivyguy912) reported
@VodafoneUK Just realised I've been charged 3 times for my phone this month wtf. No wonder I have no money
-
Ana Jade
(@AnaJadeVioleta) reported
@SEtelecoGob @VodafoneUK Please, if Vodafone Spain will not help me or resolve it when I have been with Vodafone since 2005 I would like to ask if Vodafone Uk can help me with this because you are a British company and this damages the image of the company
-
Cation
(@Man8483768248) reported
Avoid @VodafoneUK broadband four days on wothout service no follow up calls as promised no communication from teams left with no service. Direct debit will be cancelled and their router binned.
-
Dr Stephen Maturin
(@kennethmarsden6) reported
@Vitt2TsNoC @VodafoneUK @ThreeUK Vodafone are the worst for this nonsense. Extremely poor customer service. The only way I could free myself was when I lost my phone.
-
Matt
(@Woods190580) reported
@VodafoneUK Treatment of long term customers is appalling! They never get decent deals but the way the contracts are structured we’re stuck with having to stay with Vodafone! I got offered a tablet that’s worse than the one I’ve got but cost more per month! New customers treated like royalty
-
Vittoria Gallagher
(@Vitt2TsNoC) reported
@VodafoneUK I'm coming to one of your stores today. This is the worst customer service I've had since Virgin Media drama in 2017. This is shockingly awful. I have spent an hour and a half trying to cancel, to be told "we can't hear you" and hung up on. This is ombusman ****.
-
Albert Ross
(@car37Lon2cas) reported
@Vitt2TsNoC @VodafoneUK @VirginMediaCorp are an absolute shower of *****. Do not go back to them. Crap service, unreliable, poor customer service and price hikes in a fixed price contract. When you try and leave they make it impossible too and charged us when we moved and had to leave.
-
einir williams
(@EinirCyd) reported
@VodafoneUK jus called to upgrade my phone. The person I spoke to suggested I upgraded with another company as Vodafone was too expensive!!! Don’t think that is good customer service! Been with you for 22 years!
-
Chris#RejoinEU 💙
(@ChrisMarchant5) reported
@VodafoneUK I received a text yesterday informing me that my contract was ending in 19 days time. I contacted #Vodafone to cancel at the end of the contract,only to be told that I have to give 30 days notice. Is this fair? #unreasonable
-
Codex TV
(@CodexEnt79) reported
@VodafoneUK @thisisheart You need to team up with a customer service expert because your customer service in the UK is absolutely shocking… I fall into a deep depression whenever I have spoken to your CS… and I get major Anxiety when I know I have to contact your CS because you’ve made a mistake
-
Robin Carter
(@wsctb) reported
@VodafoneUK can you tell me how to switch on data roaming. I am abroad and it doesn't work. Thanks.
-
NSM Training & Consultancy
(@nsmtc) reported
@VodafoneUK Spent 49 mins on phone to be told this is not good service. I’m looking for another service provider.
-
Simon HB
(@norock) reported
@Vitt2TsNoC @VodafoneUK I do wonder at companies like @VodafoneUK who try to disguise their understaffing by claiming instead that their "cancellations line is busy" - giving the impression so many people are trying to leave their awful service they can't cope with the numbers
-
smacula
(@smacula) reported
from
Oxfordshire, England
@mattPez @Vitt2TsNoC @VodafoneUK My worst was with vi#gin media where they start with sorry and then start sounding condescending about you choosing a different deal. Sure, they offer a higher speed, but if it’s not reliable while I’m wfh, it ain’t worth the double you have to pay for it.
-
Matt Pez 🐻
(@mattPez) reported
@smacula @Vitt2TsNoC @VodafoneUK Had the same years ago with 3, kept going on and on about deals, kept making me call different people. In the end I had to be so blunt, not rude, just insisted they not say another single word other than here's your PAC code. It worked.
-
Breandan Ward
(@wardbreandan) reported
I'm a blind customer of @VodafoneUK in New York for work with my global roaming plus not working despite several reassurances - very disappointed and feeling disabled by @VodafoneUK ...blind and partially sighted customers rely on data for navigation & essentials...