Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Basingstoke, London, Dublin, Alcester, Winchester, Didcot, Edinburgh, Blackburn, Dronfield, Newport, Bedford, City of London, Ashton-under-Lyne, Shefford and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| London |
Internet | |
 Dublin |
Internet | |
| Alcester |
Total Blackout | |
| Winchester |
Phone | |
| Didcot |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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LisaPocock
(@LisaPocockTC) reported
@VodafoneUK still struggling to get an issue resolved since the 30th nov! Worse mistake ever switching networks . Terrible service !!!
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|OBSD|iLawsonTTV
(@iLawsonTTV) reported
Having an awful time with @VodafoneUK right now. I have requested a copy of my contract so I can provide it to my Lawyer to get this sorted, I've been a long time customer of Vodafone and never had a problem, but this has been hell. Any advice? #Vodafonedown #legal #Lawyers
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Andwally
(@AndyWall666) reported
@VodafoneUK are you having problems .my home internet is down and the router has been acting up
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Rob Swain
(@swain_elect) reported
from
Bournemouth, England
@VodafoneUK What about sorting out your signal in #BOURNEMOUTH #Vodafone #Vodafonedown
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J
(@J78477687) reported
@VodafoneUK CAN ANYONE TELL ME WHAT OT TAKES TO GET TO THE THICK IGNORANT STUBBORN ******** AT VODAFONE TO CANCEL A CONTRACT FOR A 40 +TIMES REPORTED STILEN NUMBER ??? NOW HAVE THE CHEEK TO SEND DEBT COLLECTOR ON ME. ******** ! NEVER EVER JOIN VODAFONE !!! I AIM TO SUE THEM !!
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Philip Olayvar
(@Archephil) reported
@VodafoneUK Hello. Can someone please get in touch with me to sort out my account? Your chat support has been very unhelpful and customer service number doesn’t recognise my number.
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Dukeleto70
(@dukeleto70) reported
@Danacea @YourSSE @VodafoneUK While they are rarely the cheapest you are always better having an ISP that owns the network (the wires) such as BT or Virgin. Because they cannot blame anyone else!
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Helen MacDonald
(@lilymacd) reported
@VodafoneUK I have already been waiting 4 weeks for something that should take a matter of hours and I would like to make a complaint. Should that be to yourselves at @VodafoneUK or to @SonyUK? Which company is causing the hold up?
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David Currie
(@digmundfreud) reported
@EefaArgue @VodafoneUK My mum's internet (Vodafone) has been down since then, too.
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DK
(@iamdk82) reported
@VodafoneUK got some seriously pathetic service this mrng. Your chat lines aren’t equipped enough to handle the load and call center lines turn blank & i am unable to track my shipment, who can help?
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sheems
(@sheems20) reported
@VodafoneUK my broadband is not working since last night , tried everything from our side , on , off .. blah blah , have been holding the phone for last 56 min for someone to talk to us .. the music and the message of apology is not fun .. please help . Work depends on it
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Teresa Gaffney
(@GaffneyTeresa) reported
@VodafoneUK I’m so disappointed with the service Vodafone are providing to my daughter we’ve been customers for years. I recommended them to her.She’s ordered a new phone,was told it would be delivered in 4-6 days on the 28-11-21 and she is still waiting
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Chris Barnes
(@ChrisBarnesVA) reported
@VodafoneUK It came back. Its been really unreliable lately. But the problems have all been upstream from the exchange.
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Aoife Argue
(@EefaArgue) reported
@digmundfreud @VodafoneUK Wonder what’s taking so long to fix 😒
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yas ➐
(@superstaryas7) reported
@VodafoneUK my Samsung mobile isn't connecting to the WiFi, where as other devices are. I've called up & done a couple trouble shooting steps without any luck & I've been told to now call a chargeable @SamsungHelpUK number to get help from them. Surely this isn't the right way..
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Helen Wills
(@hfwills83) reported
@VodafoneUK trying to get broadband reconnected because of a broken phone cable. We can’t contact you via the app because it only connects via WiFi (!), and can’t get past hold on the phones. Why so hard @VodafoneUK? Any advice to actually speak to someone!?!?!
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James Davis
(@MavisDavis69) reported
@VodafoneUK, got the hard sell a few weeks ago and paying more for unlimited data on my phone plan. Ever since I can’t stream and takes ages to download on the internet. Pay more, but can’t use and get worse service 😤
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Mark
(@_One8Seven1_) reported
@VodafoneUK I was told my order would be with me within 3-5 days. Day 4 has arrived and it still hasn’t been dispatched. Is there any way you could see what the problem is please?
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Shaun Ashley
(@Shaun710) reported
@VodafoneUK Vodafone are money grabbing can’t help you out with just 1 issue it’s a joke !!!!!
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Aoife Argue
(@EefaArgue) reported
@Isobella1981 @VodafoneUK It’s actually a joke how long it’s taking to fix 😤
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Martin Underwood
(@312mju) reported
from
Kirby Muxloe, England
@VodafoneUK 1 hour waiting time on the phone. Disgusting and that Tobi thing awful
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Peter J. Dalrymple
(@PeterDalrymple) reported
@VodafoneUK Hey, my internet isn't working and the 4g dongle isn't working either. It's been like this since yesterday. Help?
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Andy 🇪🇺
(@feedmetv) reported
It's that time again when @VodafoneUK drop the speed of my broadband. Last time weeks of fruitless messaging before it miraculously returned when I started moaning in public. So cutting to that already. DM to support Thurs, only 1 reply Friday asking for postcode etc. Hopeless.
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Margaret Macdonald 🏴
(@magsmac59) reported
@VodafoneUK Still no network
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kevin wick
(@marlowwhite) reported
@VodafoneUK customer relations team told me 7-10 days for a resolution. Day 11 and still not been contacted. Poor service as usual
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Steve Payne
(@MrStevePayne) reported
@VOXI_UK @VodafoneUK This really is shameful customer service. It's over two weeks since you took my order (after a week of issues accessing my account, like many other VOXI customers). Just one generic apology email a few days later, and no updates whatsoever since.
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Abdinasir Musa
(@AbdinasirBMusa) reported
@VodafoneUK has to be the worst network on earth. Even 3UK is not this bad. Imagine asking for a hotspot from another person with a different network in the same building SMH.
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NFTKINGZ
(@djte86) reported
@VodafoneUK poor customer, billing me twice, no explanation, when asked to speak to a supervisor, the response was we are a chat team.
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G
(@ginandtoxicuk) reported
@VodafoneUK No point I’ve ordered with o2 as it will be delivered next day . Unlike your warehouse which is still claiming they have “issues” 4 weeks delay on iPad Pro . No one can answer when it will be delivered so I have cancellled all contacts with you. Sorry but terrible service today
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Aoife Argue
(@EefaArgue) reported
Anyone else having problems with @VodafoneUK .. My phone service has been down since yesterday morning 😩