Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Birmingham, Maidenhead, Leeds, Caerphilly, Cardiff, Newport, Tower Hamlets, Hampstead, Southwark, Glasgow, Manchester, Southend-on-Sea, Blaina, London and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Maidenhead |
Total Blackout | |
| Leeds |
Phone | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Newport |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@simonfearing03) reported
@VodafoneUK Stick your broad band you can’t even get your mobile network sorted nearly 2 days I’ve been without any signal
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Danny Hackett #GetVaccinated 🇬🇧
(@DannyHackett) reported
Great customer service from Ann and Jodie at @VodafoneUK today. Important to praise those who often deal with difficult calls and customers. @VodafoneGroup
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tammyb75
(@tammywhammy24) reported
@VodafoneUK I havent recieved equipment. I want to cancel to ensure I dont get charged and 3rd time on hold over 20 mins today. Awful
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PR36
(@PR36P) reported
@VodafoneUK Link url is http (:) // () ec2-52-26-194-35 (.) us-west-2 (.) compute (.) amazonaws (.) com. Sender email addy info (.) complaint-vodafone (.). () added, and link remove to stop unintentional click.
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fokuMe
(@swixDJ) reported
@VodafoneUK Both are crap!
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CazH
(@48percenter) reported
@VodafoneUK Cardiff St David's Centre store please. Have rung their number but got recorded message, so none the wiser if they're open Bank Holiday Monday. Need to sort out either a new phone/contract or get PAC, but unable to do either when I can't get verification texts due to broken phone
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Richard Dignall
(@richarddignall) reported
@VodafoneUK I'm having major frustrations trying to unlock an iPhone - it's a business phone but I can't get to the unlock form because we're an SME not a large corp. Can you help?
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katika vivuli
(@KVivuli) reported
@VodafoneUK @BBCNews Then remove the facility to send Branded SMS messages on your network except for verified sources.. You guys could stop this.
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PR36
(@PR36P) reported
@VodafoneUK The email from the Vodafone Complaint department asking to click on compute. amazonaws. com for 50£ compensation.
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Simon
(@simonfearing03) reported
@VodafoneUK sent you a DM but as per you go silent as soon as it’s out the public eye! I’ve tried WiFi calling it doesn’t work the app isn’t working to talk to your stupid robot you need to get this garbage sorted or I’m cancelling direct debits and you can whistle
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fokuMe
(@swixDJ) reported
@VodafoneUK r u having any issues in LE10 AREA? WTF. GAME SO LAGGY, PING OVER 130. F!
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Fernando Di Matteo
(@FernandoDiMatt4) reported
@VodafoneUK @harrietpenhale3 DO NOT BUY HUAWEI Did you know that if you leave the country you lose warranty and technical support I have a P30 lite 8RBDU19403009451 45 days that due to a software problem I am without a cell phone HUAWEI China does not send the program to HUAWEI Uruguay THINK BEFORE YOU BUY
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Maria d
(@mcdaid_maria) reported
@VodafoneUK I have messaged before and my problem is still not solved. Can you please provide UK address for raising formal complaint
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Jai Ali
(@artfuljai) reported
@VodafoneUK your broadband app doesnt work, tobi doesnt know anything, no one real to speak to...my patience is on thin ice here!!
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PR36
(@PR36P) reported
@VodafoneUK Screenshot of #fake email DM. The fake email contains full name, complete home address, and correct Vodafone complaint number. If Vodafone was not #hacked, where are the #hackers getting this sort of information from? All are private and ONLY discussed with Vodafone.
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arnaud meysselle
(@ameysselle) reported
@VodafoneUK broadband has been on and off since last night...tired of such poor service !!! #vodafone #broadband
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Adwoa Ramsay
(@adrockrams) reported
@VodafoneUK I promise Vodafone have the worst reception out of all the companies! It’s actually quite annoying.
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CazH
(@48percenter) reported
@VodafoneUK are Vodafone stores open today or 2moro? My phone is broken & unable to receive verification codes, so I can't access my account online or via 191/helpline number. Been told I need to visit a store in person with ID, even though I can answer ID questions over phone
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Mattacola 🇮🇹
(@Mattac0la) reported
@VodafoneUK Yeah I can access it now it’s too late and the offer expired ! when I tried yesterday It kept counting down saying retry. useless !
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Maria d
(@mcdaid_maria) reported
@VodafoneUK What’s this going2tell me?We were messaging June 2020 .Your rep told me they would escalate,still no solution!Sent faulty handset,didn’t collect till a year later!Yet charged &ruined my credit!credited the bills year later but not credit rating!
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PR36
(@PR36P) reported
@VodafoneUK I think someone has hacked your system. Email received from info at complaint-vodafone. com regarding an outstanding complaint raised last month.
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Fernando Di Matteo
(@FernandoDiMatt4) reported
@VodafoneUK @Mattac0la DO NOT BUY HUAWEI Did you know that if you leave the country you lose warranty and technical support I have a P30 lite 8RBDU19403009451 45 days that due to a software problem I am without a cell phone HUAWEI China does not send the program to HUAWEI Uruguay THINK BEFORE YOU BUY
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Ken
(@kentdlsantos) reported
from
Camberwell, England
@VodafoneUK signal is still ****** up! SE5 8DJ
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NMcKenzie9
(@NMcKenzie9) reported
I cannot put into words how terrible @VodafoneUK service is. Honestly the worst company I have ever done business with
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Alex Reid
(@alexx_reidd) reported
@VodafoneUK f*cking disgrace. 3 hours on their live chat purely because I can’t see my data usage. Never dealt with such an incompetent company.
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Fernando Di Matteo
(@FernandoDiMatt4) reported
@VodafoneUK @not_james_bond7 DO NOT BUY HUAWEI Did you know that if you leave the country you lose warranty and technical support I have a P30 lite 8RBDU19403009451 45 days that due to a software problem I am without a cell phone HUAWEI China does not send the program to HUAWEI Uruguay THINK BEFORE YOU BUY
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Simon
(@simonfearing03) reported
@VodafoneUK almost 48hrs on and still no service on my phone tell me again why I’m paying a monthly fee for such a shocking level of service
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CazH
(@48percenter) reported
@VodafoneUK Why do I need to DM you just for you to tell me whether one of your stores is open today? Never mind, I'll just keep ringing them until somebody answers.
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Fernando Di Matteo
(@FernandoDiMatt4) reported
@VodafoneUK @Drjmhoward DO NOT BUY HUAWEI Did you know that if you leave the country you lose warranty and technical support I have a P30 lite 8RBDU19403009451 45 days that due to a software problem I am without a cell phone HUAWEI China does not send the program to HUAWEI Uruguay THINK BEFORE YOU BUY
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CazH
(@48percenter) reported
@VodafoneUK I am using an old PAYG phone on different network at the mo