Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Blackburn, Dronfield, Newport, Bedford, London, City of London, Ashton-under-Lyne, Shefford, Hackney, Farnborough, Bristol, Taunton, Lichfield, Cardiff and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Dronfield |
Internet | |
| Newport |
Internet | |
| Bedford |
Wi-fi | |
| London |
Wi-fi | |
| City of London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Forman
(@steveforman72) reported
@JuliaHB1 @VodafoneUK I was on live chat from 8am until after midnight yesterday with @BetfairCS that’s gotta be a world record for crap service!!!! Transfer to an agent over 10 times which never worked.
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Embecmom
(@Embecmom2) reported
@JuliaHB1 @VodafoneUK vodafone have one of the worst customer service desks known to man.. yea I said it.. man.. sue me.
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Mathieu Camus
(@MathieuCamus) reported
@VodafoneUK do you guys ever reply? Still waiting on a phone to be exchanged and paying for an upgrade I didn't receive. 6 calls, 3 tweets later still nothing, great customer service so far!! Probably time to switch @EE @ThreeUK
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Claire Hachem
(@ClaireHachem) reported
@VodafoneUK very disappointed!!! What a bad service. Called 4 times when my contract ended to make sure things are correct. Got charged 4 times more than the agreed amount! It is hard time for everyone but that is a rip off in this challenging time when people are out of work
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Strikedave1
(@strikedave4) reported
@hanfordmagic @VodafoneUK @JuliaHB1 The textbook cancel culture response I see. You literally used the word cancel. As long as YOU are free to comment though, ay?
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David Wood
(@SubTaxi06) reported
@JuliaHB1 @VodafoneUK Shocking .....they do it to you so u hang up and don’t bother them lol
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Lisa berry
(@Berolblade) reported
@JuliaHB1 @VodafoneUK You think that’s bad.Try sorting something out with talk talk.I was grey by the end and no resolution
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G funk
(@orchard_chronic) reported
@JuliaHB1 @VodafoneUK Should try dealing with @virginmedia . They'd give anyone a run for their money when it comes to been on hold or piss poor customer service.
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bryan banks
(@sknab1) reported
@JuliaHB1 @VodafoneUK They need shutting down worse customer service ever
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Kris Maddox
(@kris_maddox) reported
@VodafoneUK This is disgusting customer service... Why I should have to wait in a queue for an hour when the problem is not being sorted is borderline criminal. Cancel me now and I'll stick with sky... Their router works, even when it shouldn't
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David Sammon
(@DavidJSammon) reported
Shocking customer service from @VodafoneUK. Overcharged, on hold for nearly 30 minutes and now without Spotify. This is the third time this has happened since August
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♡A M Y♡
(@Sold_you_a_lie) reported
@VodafoneUK please contact me with urgency.. I cannot talk to your phone operatives as they're not helpful or even understand my issues. STILL NO BROADBAND AFTER 3 MONTHS.
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Kevin
(@kevevs1908) reported
@JuliaHB1 @VodafoneUK Try three, we agreed a new contract at the end of November and now they’ve said they won’t honour it as they had system issues that day and what me to pay more. Shocking service
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Richard Wilkinson
(@r16hw) reported
@JuliaHB1 @VodafoneUK Let me guess... using covid as an excuse for poor customer service?
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Tan The Man
(@Tan_TheMan95) reported
Urgh as if my @VodafoneUK has gone down AGAIN! At least once a month! Absolutely annoying !!
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David E. Gates
(@DavidEGatesUK) reported
@JuliaHB1 @VodafoneUK The irony is that a communications company is **** at.... Communication.
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James Yates
(@JatesLAD) reported
@VodafoneUK disgusting customer service as per. Absolutely no care whatsoever for loyal paying customers. #jokers
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Tony Potter
(@TonyPotterUK) reported
@JuliaHB1 @VodafoneUK You are probably talking to their customer services department rather than customer service. I doubt like many they know the difference.
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LifeIsDifficultEnough
(@Spezzington) reported
@JuliaHB1 @VodafoneUK I've recently posted on petition.parliament to raise the CS standards of the energy sector. I believe the sector is so bad that it needs government intervention.
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Bo
(@KingBobIIV) reported
@JuliaHB1 @VodafoneUK Covid seems to have become an excuse for bad customer services
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kirk
(@choccieboy) reported
@VodafoneUK Hi - I've renewed my mobile contract with Entertainment package, but account still saying Spotify expires this week & the manage subscriptions tab won't let me do anything. Help.
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John Priestley
(@JohnP8589) reported
@VodafoneUK phone broken so upgraded early. Told 4-6 days delivery. Two weeks later still waiting and not one person can give me an approx date when I will receive the phone. Vodafone not even replied to my DM. Poor customer service.
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Paul Frank
(@paul_a_frank) reported
@VodafoneUK I know but we need to (1) keep our existing number - for which you advised to call the Gigafast team on the number that doesn't work!!! and (2) wish to use my existing high spec router that has features that I need to keep so I need to talk to someone technical
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pterodactyl
(@pterodactyl1984) reported
@JuliaHB1 @VodafoneUK GiffGaff are best in my experience, simply because you can cancel any time with 1 month's notice. Just get a £1 sim card from a newsagent & put £10 on it at the same time. Then for £10/mon, UNLIMITED calls & broadband (data limit) with Router. Pay £20/mth for loads of broadband
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Brian Holt
(@brianholt24) reported
@JuliaHB1 @VodafoneUK Hope you don't get any issues with an HSBC account 🥱
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Kris Maddox
(@kris_maddox) reported
@VodafoneUK I've already sent this twice... Still no resolution, your tech team aren't listening. I'm somehow *** running on a sky router still when you were supposed to take over the line, and the Vodafone one doesn't work. Now being told I have to cl you when I fin work cos u can't call me
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Pepsiroo
(@pepsiroo) reported
@KingBobIIV @JuliaHB1 @VodafoneUK And just because people are working from home, why is there a degradation in service? It's rife.
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Leigh
(@Rhonddalad) reported
@Tan_TheMan95 @VodafoneUK I’ve had no service where am since Nov 28th 😭
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pterodactyl
(@pterodactyl1984) reported
@loadedpjk @JuliaHB1 @VodafoneUK Exactly, you cannot catch Covid over a phone line. Maybe they got the idea from a Laurel & Hardy where Stan blew some ink down the phone into Ollie's ear.
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GarfieldTheCat
(@GarfieldTheCa15) reported
@JuliaHB1 @VodafoneUK You're doing well @jlandpcustserv haven't even acknowledged a tweet about poor service nearly 48 hours after it was sent.