Vodafone Outage Report
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 14: Problems at Vodafone
Vodafone is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hammersmith, Batley, Wakefield, Guildford, Birmingham, Hackney, London, Norwich, Dublin, Sheffield, Basingstoke, Marlow, Edinburgh, Bolton and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Batley |
Internet | |
| Wakefield |
Phone | |
| Guildford |
Phone | |
| Birmingham |
Internet | |
| Hammersmith |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Asif Rashid
(@Asif786_Jhe) reported
@VodafoneUK Would defo have to be my wife, she keeps the family strong and together, we got Vodafone on about 3 phones and have never had any sort of problem, would defo recommend it, I went turkey and was able to use part of voda roaming to call the mrs and stay in touch
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Chris of Ballard
(@ChrisBallard94) reported
@VodafoneUK @SkyUK please help. Should have F1 still active yet it appears to have been deactivated and I have no way or reactivating it.
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shannon🌻
(@shannonpaxton__) reported
@VodafoneUK and now I’m expected to wait the best part of a week for someone to get back to me to resolve my issue?!?!!! Imagine paying for a service that actually helps you🙃🙃🙃 an absolute JOKE
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Helga the Furious
(@HelgatheFurious) reported
@VodafoneUK @davidascottuk When will the outage in LU7 and other areas be resolved? Over 24 hours now
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Helga the Furious
(@HelgatheFurious) reported
@VodafoneUK 9.45pm for the MAJOR outage affecting LU7 etc areas to be resolved
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James F-G 🇬🇧🏏🏎🍺🚴🏻♂️🎺🏉🏁
(@JFG_78) reported
@VodafoneUK @hannahburgesspr Since when was a customer service issue a 'journey'??? I've been on three 'journeys' in the past with #vodafone, and all three ended up in #destinationdisappointed. My advice Hannah - walk away from Vodafone asap, and take your 'journey' with someone else instead... #bonnechance
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imo
(@imokermit) reported
@VodafoneUK hi why is my data not working at all? Our virgin internet is down today is there a connection between them. Because I did a network check on the Vodafone website and our area seems to be working okay
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Chris of Ballard
(@ChrisBallard94) reported
@VodafoneUK Ok. Even though I've never deactivated it and got it directly through Vodafone?
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Lee
(@ffswhy) reported
@VodafoneUK Hiya, I had vodafone broadband installed. And the signal in my bathroom of my flat is non existent. It's only about 13m away from router via a hallway and kitchen. Tired router in dif places in front room. But to no avail...
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Hatti Farr
(@HattiFarr) reported
Hi @VodafoneUK- we haven't had broadband for over 24 hours now and looking through your tweets we're not the only ones in LU7 having issues- can you please help us because unfortunately I do need to do some work
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Paul Hampton
(@DorsetDogPaul) reported
@VodafoneUK It's the level of service I have come to expect. I will point out there now appears fraudulent action on my account but that is expected when Vodafone don't take GDPR or customer service seriously. I was guaranteed a call back today at 16.30... Still nothing
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David Scott
(@davidascottuk) reported
@VodafoneUK @TomLittlehales @vodaphone is there an 'outage' more generally or is it just me?
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danny bonwick
(@bods1981) reported
@nikilianne @VodafoneUK That's interesting as I was told last week the maximum amount they can give is £20. Which I was given as a good will gesture after it taking a year to sort out a problem with at least 30 phone calls plus hours on the phone explaining everything each time.
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Papa Bear 🐻
(@PapaBear_SM) reported
@VodafoneUK 100gb 4g. Keeping the house going in the mean time. Any solution that not turning it "off and on again" ?
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Helga the Furious
(@HelgatheFurious) reported
@VodafoneUK anyone from VF want to get back re outage? Costing precious time, money and data.....
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Helga the Furious
(@HelgatheFurious) reported
@VodafoneUK Can't DM without a link, am beyond frustrated now. Home broadband (unlimited blah blah) out for over 24 hours, require urgent update and resolution, thanks
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Helga the Furious
(@HelgatheFurious) reported
Hey @VodafoneUK , your tech guys are saying fault and massive over 24 hour outage should be back on about 9.45pm
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India's Daughter
(@AuthorSaraKhan) reported
@VodafoneUK I bought a iPhone 12 and need to set up my old SIM card to use with a 5G network. How do I do that pls?
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Kirsty Nicholass
(@KirstyNicholass) reported
@VodafoneUK I have tried to contact your customer service on 0333 304 0191. Each time I was scheduled a call back only for the call to be cut off every time one of your agents called. I have dm’ed my email and account number. Please can I cancel my broadband contract.
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Jignesh Patidar
(@jignesh_mech33) reported
@ViCustomerCare ViCustomerCare... You try to call but not reach to me... Its show that there is problem in network... Rather then tacking any action and try to solve problem how can you say that youe problem is solved...??? Verry bad exp. From vi... @VodafoneGroup @VodafoneUK
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Gill Trott
(@mamagill67) reported
@VodafoneUK The person who deserves some #VodafoneTreats the most is @LornaBianchi . Listens when I rant, doesn't judge but also has the ***** to tell me when I'm being an idiot
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I AM ADAM LFC!
(@IamAdamLFC) reported
@VodafoneUK Hello, on Monday I called one of your customer services team & I was promised a call back this morning between 9am till 12pm. As you can see it is now 6.03pm and no one has the curtesy to call me. I've been with Vodafone for 30 years & must say I'm truly disappointed.
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Elizabeth Howett
(@Loopielizzie) reported
@VodafoneUK @TomLittlehales No been told about issues have you just logged on for the day? Your call center have had multiple calles from people telling them about the issues
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Jignesh Patidar
(@jignesh_mech33) reported
@ViCustomerCare ViCustomerCare... Yountry to call but not reach to me... Its show that there is problem in network... Rather then tacking any action and try to solve problem how can you say that youe problem is solved...??? Verry bad exp. From vi... @VodafoneGroup @VodafoneUK
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Rob Morris
(@RobJamesMorris) reported
@TomLittlehales @Loopielizzie @VodafoneUK I DM'd Vodafone earlier, got asked lots of security questions and then didn't get a response as to why my broadband is down and what's being done to resolve the issue. Very poor.
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Tom Simpson
(@epicbailer88) reported
@VodafoneUK is broadband down at the moment. I cannot connect to my WiFi. Please can someone help me
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danny bonwick
(@bods1981) reported
@VodafoneUK My wife! She is a home carer and worked all lockdown to help elderly and sick people.
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P
(@Paul_M__H) reported
Why won’t you let me speak with an advisor @VodafoneUK? I have three lines with you and your customer service is horrendous.
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Tom Littlehales
(@TomLittlehales) reported
@OpenreachHelp Hi, please can you tell me if there's an outage in the LU7 area? My broadband with @VodafoneUK has been down since 3PM yesterday and it's driving me potty. Vodafone hasn't been much help. Thanks :)
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Tom Littlehales
(@TomLittlehales) reported
@OpenreachHelp LU7 2UY. No, @VodafoneUK are insisting it will take 2-3 days for them to even diagnose what the problem is 😐