Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Norwich, Dublin, Sheffield, Basingstoke, Marlow, Edinburgh, Hackney, Bolton, Bushey, Carlisle, Croydon, City of London, Bradford and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Norwich |
Phone | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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pravinteejay.r
(@PravinR24035554) reported
Any one tell me plzzz, Best network provider on India Because I change my network airtel to best network provider so plz tell me , Plzz Don’t tell Airtel I cannot believe that 😖 #Airtel @airtelindia @reliancejio @VodafoneUK
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MR SACHA
(@mr_sacha_dj) reported
@VodafoneUK hi, I’ve been without mobile signal for 6 days due to an issue on the mass near my house. Can you advise when this is expected to be fixed as 6 days seems unacceptable.
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Bradley Nelson
(@captain_Nelson) reported
@VodafoneUK your WiFi service is a disgrace, literally cannot go a day without it disconnecting completely.
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Major Gill
(@Maj4u2nv) reported
@VodafoneUK I DID NOT ASK FOR AND ORDER OR RECONNECTION. THIS IS A HUGE **** UP FROM VODAFONE TECHNICAL AND THEY HAVE DISCONNECTED MY PRIMARY BUSINESS NUNBER AND NOW HAVE NO POWER TO RECONNECT IT. AN ABSOLUTE JOKE OF A NETWORK PROVIDER!!
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Brookey
(@Dilude57) reported
@VodafoneUK I haven’t seen any funny vids because all my free time is spent on trying to deal with your appalling customer services
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Major Gill
(@Maj4u2nv) reported
@VodafoneUK Why don't you ask Mustapha who was trying to connect my 4G watch to the network and didn't know what he was doing which resulted in a sim swap fro the phone not the watch! Beats me how such a blunder cannot simply be reversed easily, why 24hrs?
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Major Gill
(@Maj4u2nv) reported
If your job depends on it avoid @VodafoneUK as they will incorrectly perform a sim swap and leave you without service and the inability to reconnect you for up to (and even over) 24hrs. This is something @Ofcom need to investigate!
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Emma
(@Emmajt86) reported
@VodafoneUK why are u making it so difficult to cancel a number off ya account on your online chat? Just sends u around in circles!
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Amy
(@withthatwood) reported
Time for a rant about @VodafoneUK which will make not one iota of difference, but it's better to type this here than let it out to the poor dude on chat that speaking with. I have been on Vodafone chat for an hour.
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ღ julia / semi hiatus
(@ukiyoungjae) reported
@VodafoneUK hi, I'm currently outside the country and since yesterday I keep having problems with my mobile data, it's either super slow or not working at all. I've been away for a month and it's been fine until now
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Steve Pouncey
(@Steveo67) reported
In fact @VodafoneUK I have lost confidence in your ability fix my phone... That's the problem your a complete shambles @AhmedShelbaya
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paul
(@peley80) reported
@VodafoneUK Another hour and a half wasted of my life. Poorest service I’ve ever received. Absolutely shocking.
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Steve Pouncey
(@Steveo67) reported
@VodafoneUK Helley Malton director of customer services... You do kno that you have to provide a service to earn that title? And sadly @VodafoneUK have been unable to do that for the last 3 weeks @AhmedShelbaya
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Ronnie Taylor
(@ronnietaylor620) reported
@VodafoneUK network problem incoming calls from other networks they can hear me but I can't hear them
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Lou 💙
(@OConnellLou) reported
@WeAreOpenreach it’s 2021, I live in a city not the back of beyond, yet I have no home broadband since Thu, with no date as to when it will return. Check #openreach site and it says no major incident, speak to @VodafoneUK and they tell me there is one. Ridiculous!!
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Hayley Anne Moulding
(@hayleyamoulding) reported
@VodafoneUK I am really trying to upgrade my sim deal and every time I use your website either on desktop or my mobile, the button on the website doesn't work - a no entry sign appears. I have tried for the last week daily. Come on! Please sort the back-end of your website out.
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DrivingatNight
(@drivingatnight) reported
@VodafoneUK I agree. Access to the internet is essential - especially when both adults are working from home and three kids are at home in the summer hols. We switched our broadband to you 5 days ago. Still no internet connection though. When will you fix this?
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Kosala Perera
(@kosalaperera) reported
@VodafoneUK even at STN Airport getting poor reception and Internet speeds. Poor show, where are the improvements.
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Grumpy Man
(@TheGrump3Man) reported
@VodafoneUK @YouTube @VodafoneUK Vodafone customer care - what a bunch of ****** idiots!
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Siobhan
(@greatvorn) reported
@VodafoneUK @VodafoneUK I have now had no network in my house for a month! I couldn't even make an emergency service call if I wanted - let’s hope I don’t need to! #terribleservice
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AviosAdventurer 🇬🇧🇿🇦🇹🇷🇰🇭
(@aviosAdventurer) reported
@VodafoneUK @YouTube Someone trying to get through to Vodafone customer service. It’s just 12 hours of hold music
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Steve Pouncey
(@Steveo67) reported
If you can't provide the service Shelley Malton director of customer services @VodafoneUK then don't send the bill @AhmedShelbaya
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Steve Pouncey
(@Steveo67) reported
@RealMattLucas A beautiful stadium I once had a beautiful phone till it went back to @VodafoneUK to be fixed like 3weeks ago never been seen since @AhmedShelbaya
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Steve Pouncey
(@Steveo67) reported
I supported #WFH initially and still believe that it can work but clearly customer facing roles like @VodafoneUK it does not. The #customerexperience is shocking @AhmedShelbaya
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aka James Bond
(@FeelitWorking) reported
@MoneySavingExp Yes, @lebara is quite good value, uses @VodafoneUK network. I have stopped people paying far too much because of Brand Loyalty. They were too scared to change networks and didn't know they could keep their existing numbers.
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Steve Pouncey
(@Steveo67) reported
So now @VodafoneUK thinks I want to order the parts to fix my phone... The daftest thing I ever did here Sama get with the story. @AhmedShelbaya
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Steve Pouncey
(@Steveo67) reported
@AnneMarie So soon... Oh I do hope I have a phone by @VodafoneUK your service is shocking @AhmedShelbaya
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LiamJRich!
(@LiamJRich) reported
@catthegreaterr @VodafoneUK Yeah, I’ve had a contract with Vodafone for 10 years on my mobile and I’m finally upping and moving at the end of it. Offered me a super early upgrade that resulted in my phone being £15 cheaper a month less than a month after I upgraded. Never again
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anthonychopra
(@anthonychopra) reported
@VodafoneUK @VOXI_UK @Apple the 4GSignal is so bad there should b a lawsuit. Odd to see that iPhone12Pro can’t stay on 3G that has a 5bar Signal & No Switch in setting AT ALL for just 3G. The 4g must be interfered or a mast or bandwidth has changed since March!
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FranKeighley
(@FranKeighley) reported
@VodafoneUK thanks for wasting over an hour of my Sunday for rubbish customer service 👍 look forward to leaving you ASAP