Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Didcot, Caerphilly, Fulham, London, Bristol, Newport, Birmingham, Witney, Cardiff, Newham, Newport, Basingstoke, Whitchurch, Harringay and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Didcot |
Phone | |
| Caerphilly |
Internet | |
| Fulham |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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spidrweb
(@spidrwebuk) reported
@VodafoneUK 10's of thousands of pounds spent with Vodafone over the years. and they're arguing with me about £180 which they owe. So sad that I've referred many customers to you over the past year. Embarrassed to be a customer. Looking elsewhere!
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John Horan
(@jfhuk) reported
@vodafoneuk tried moving to Esim. It’s now 30 hrs on. No email with QR code to activate ESIM and mobile service for the thirty hours. O2 did same thing in 5 mins! What’s going on?
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Morag frame
(@FrameOystergirl) reported
@VodafoneUK So I called the help centre, still charging £25 and received a DM, still charging £25. I’m pretty disgusted that a multi million pound company is charging customers with dementia money to help them with their phones
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Lisa
(@LKJMCA) reported
@VodafoneUK Hey guys. I’ve been a customer for over 10yrs and can no longer afford my monthly contract payment. I’ve spoken to multiple of your colleagues online and apparently nothing can be done to help me. Any chance you guys could?
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Sahir
(@Mazzalein) reported
@VodafoneUK horrendous customer service. Spent 2 hours on the phone only to get trasferred to someone based in the UK who simply just cut me off. Ridiculous
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CitizenLuc
(@CitizenLuc) reported
@VodafoneUK This is a general problem in the areas mentioned, not some temporary fault, it's been like this for years most likely. I am few hundred metres from the British Legion mast in Enfield, yet speeds are abysmal. Are there any plans to upgrade this zone?
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Cliff Lauri
(@CliffGlaurious) reported
@chris_ridz @VodafoneUK I'm having the same problems. I've Only Had their broadband a few months and it's absolutely crap.
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sunando sengupta
(@sunandosengupta) reported
@st7_bri @Ofcom @VodafoneUK We had the same experience with our home BB. After 2 days, 3 hours of hold, complaints, twitter DM, online chat, nothing. Then we had to ask for upgrade and the call connected immediately. You can join anytime, but you can never leave.
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SingleDeckerMichael
(@mikeallen1988) reported
@VodafoneUK I'm getting constant scam phone calls from numbers beginning with the same 8 digits as my own, at least 5 per day. I block each one but just keep getting more. Is this an issue you are aware of?
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Ansar Khan
(@BossAnsar) reported
@VodafoneUK , shocking customer service, 4 weeks to do a broadband upgrade, never got done . Every time I called "it's a backend issue it will take 3 days" No call backs when promised. I have now cancelled and will never use yourselves again. Would not recommend to anyone !!!!!!
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Goatface
(@joshy_zero) reported
@VodafoneUK 'Reliable'. Shame your customer teams service aren't as active as your social media team. 18 months of poor Internet only to be told there was nothing that could be done. Fobbed me off and disappeared on me so quickly I almost started calling you dad.
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Jenna Bray
(@bray_jenna) reported
😤 how hard is it to cancel your contract and get your puk code @VodafoneUK
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Lauren
(@Titch_7) reported
Absolutely appalling service from @VodafoneUK between you and @TalkTalk you have made renewal process painful and made a complete mess of it inconveniencing us in the process. Best of luck to your engineer (if they turn up this time)
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Gintaras Kalinaitis
(@KalinaitisGin) reported
@VodafoneUK @CityFibre @VodafoneUK It does show on your website as you can see in the screenshot that I've attached to this thread. Didn't stop your customer service over the phone from telling me I can't have it. After 6 weeks of continuous **** ups.
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C.B
(@thisonebitesya) reported
Always have to use my WiFi because there is no signal @VodafoneUK .. I’ve tried all the troubleshooting but still doesn’t work
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Mark Bloxham
(@MarkBloxham66) reported
@VodafoneUK I am disputing my final bill and getting nowhere it will not be paid until it is properly explained I did a copy and paste of web chat with some guy in India total Muppet not enough English btw when I request a copy of web chat it never arrives.
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Lauren
(@Titch_7) reported
@VodafoneUK @TalkTalk Good question. Not really- they cancelled my appointment and have rebooked. We now have an engineer coming out- been told if we miss an appointment, we might have to pay a missed appointment charge. Good luck to head office- complaint coming- terrible service
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Lauren
(@Titch_7) reported
@VodafoneUK The thing is an engineer wasn’t originally booked. They confirmed this by text (great service that- not) and they are now talking about replacing my router which I was also guaranteed that wouldn’t happen. Furious
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John Eades 🦅🏈💚⚾️
(@Saracen5) reported
🚨SCAM ALERT🚨 07747423223 (a number from a range allocated to the @VodafoneUK network) Attempting an @HSBC_UK payment attempted from a new device scam, via text message.
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Brian whitehead
(@st7_bri) reported
@VodafoneUK Let's call a spade a spade. It's a customer retention department. Anyway after a 2 hour 9 minutes on hold, I finally got to cancel.
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Bupe Lukundo Ngoy
(@BupeNgoy) reported
@VodafoneUK I asked for the Pro Superfast to be cancelled on 22nd of April 2021. It has not been cancelled. Why. I will cancel all payments if it is not cancelled. No one picks up the phone and when they do they hang up. A disgrace and Shameful.
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Chris Ridsdale
(@chris_ridz) reported
@CliffGlaurious @VodafoneUK It's been going on for ages, totally crap. Near the end of the contract... Altho if @VodafoneUK ever reply I'll be trying to get rid as soon as possible..
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Olli Whittle
(@olliwhittle) reported
@VodafoneUK any chance of someone replying to the chat I’ve been on for 5mins? Not great when your service isn’t working and there isn’t even a Hello from support
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Snaj
(@Snaj1969) reported
@VodafoneUK Spent an hour waiting to talk to someone about an upgrade only to be ‘thrown off’ the call as no operators could help me!
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Neil Barker
(@GreenRadiator) reported
@VodafoneUK So not that valued as a customer at all then. What should I do when it runs out?
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Alastair McIntosh
(@alastairmci) reported
from
Glasgow, Scotland
@VodafoneUK Thanks Thomas, but been there, done that, with other numbers. It’s not good enough. Surely your company has the ability to detect, take down and have prosecuted for what is so obviously systematic abuse calling from Vodafone numbers. Please escalate this complaint.
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Chris Ridsdale
(@chris_ridz) reported
@VodafoneUK ******* **** internet!! For the umpteenth time it's unconnecting and reconnecting but never a stable connection. What a waste of money, an utter con!!!
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AJF
(@AliiAlii_) reported
@VodafoneUK hate to do this but for the love of god how do I speak to a human over the phone? Every time I ring I get told to fix the issue use the useless online chat, it’s been over a week now...
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Brian whitehead
(@st7_bri) reported
@VodafoneUK @Ofcom Hi Manda, as I was told via DM, phoning is the only way to cancel.
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Mike Stevens
(@MrMikeStanton) reported
@VodafoneUK my local site 10063 is off atm can we get a speedy fix please