Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (64%)
- Wi-fi (13%)
- Phone (13%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: East Cowes, Batley, Leicester, Greenford, London, Middlesbrough, Glasgow, Halifax, Newry, City of London, Blackburn, Hammersmith, Woking, Reading, and Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 East Cowes
|
Phone | 8 hours ago |
|
Batley
|
Internet | 12 hours ago |
|
Leicester
|
Internet | 1 day ago |
|
Greenford
|
Phone | 2 days ago |
|
London
|
Wi-fi | 2 days ago |
|
London
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CD_Zombie (@CD_Zombiee) reported@VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist
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iKyle 🇺🇦🏳️🌈#SaucyMinx (@iKyle2017) reported@VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!
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sarah 💙 (@sarmackie965) reportedWould not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes
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Dave (@davegarryfish) reportedAnother week, another 2 hour @AvantiWestCoast train. As always, sod all wi-fi, and @VodafoneUK signal was shocking too. Wtf is going on ?!?! Spent most of the journey trying to connect.
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mark (@markLFC2010) reported@VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?
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James R (@Jamesreaney92) reported@jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!
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Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported@VodafoneUK Worst service experience .
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Richard Frame (@rafthemaster) reported@Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃
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shar (@sharloola) reportedyes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week
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Stu 🇬🇧 (@vis_unita) reported@VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment
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James Pllu (@JamesPllu) reportedCan’t believe @VodafoneUK won’t believe my mums DOB after her passing this week and won’t allow me to cancel the account. Her banks, energy companies have all shown great compassion and assistance but not our pals @VodafoneGroup They insist I’ve got the wrong information.
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Scott Garner (@D0C_RAY) reported@VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.
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jim carroll (@jamcrr) reported@VodafoneUK can you help me My powerhub has stopped working off WiFi but the wired connection are ok can you suggest a fix for this
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedI’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity.
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Karen Loughridge (@KLearn) reported@VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?
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F. (@_ifez) reported@VodafoneUK your customer service has gone ****.
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Jan Cavelle (@jancavelle) reported@VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling
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Ed Sabella (@Ed_Sabella) reported@DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did
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Mark Davies (@_MarkD) reported@VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.
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Gareth Paul Fradgley (@gpfradgley) reportedI worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?
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BritainAnon (@BritainAnon) reported@ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!
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Neutral Bystander (@NeutralB99631) reported@Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.
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Graham Neden-Watts (@grahamneden) reported@VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.
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HighTower (Kev) :) (@Kev_Bakeruk) reported@VodafoneUK Hello. I have asked for the "Super Wi-Fi setting to be removed from my account as I want to control my router not use a broken app or call up when I want to change something, I asked for this to be done 5 days ago! I am on day 5 and it still turned on! I was told on Friday it was taken off my account but it's not! I am on the phone again to try and get this sorted AGAIN!
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thomasaldiamond (@ThomasALDiamond) reported@VodafoneUK I have just arrived in Spain and my 4g isn't working. I have paid £16 for 8 days of roaming plus my settings seem to be fine. Please help!
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shaun (@1971wilko) reported@Benleo Meh, you want bad give @VodafoneUK a go.
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ck (@ck2012US) reported@VodafoneUK can somebody help please 3-5 days without doctors and loved ones to be able to contact my mother because you have not provisioned SIP properly for voice - it’s a telecast dependent line.
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Ceri Allman (@ceriallman3) reportedNo internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations
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Stacey Edwards ☺ (@Staceyedwards29) reported@VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade
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Kayleigh Newsome (@NewsomeKayleigh) reported@VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!