Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Hackney, Rochester, Wolverhampton, Treharris, Oxford, Edinburgh, Coalville, Croydon, Glasgow, Hammersmith, Southwark, Manchester, Newton Abbot and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hackney |
Internet | |
| Rochester |
Internet | |
| Wolverhampton |
Phone | |
| Treharris |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nen🧜🏼♀️
(@Neeeenagh) reported
They badgered me into ‘upgrading’ my WiFi and it has been nothing but god awful ever since. They refuse to let me out of the contract despite not holding it up on their end and I’m left with basically unusable internet. @VodafoneUK this is beyond a joke now. Just let me leave pls
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James Wilson
(@alawyerwrites) reported
@BennettArron @VodafoneUK I had the same yesterday - blocked about 12 of them in about 1/2 hour and they have stopped (for now …) tried calling Vodafone customer services but no joy
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Anish Modgil
(@AnishModgil) reported
Is anyone experiencing issues with @VodafoneUK ‘s 5G phone data connection? #Vodafonedown
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Damian Didwell
(@damo2577) reported
@VodafoneUK so not only do i have crappy Internet. The 4g in our area is also terrible at the minute and has been for 3 or 4 weeks🤬 Norwich Nr5 area. Can you also sort it out 👊🏻
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Vinc3Charming
(@Vinc3Charming) reported
on the phone to @VodafoneUK broadband today, was finally able to get both accounts closed, though we weren't best pleased that when we tried to log the complaint with a manger, after 6 hrs of this in 2 days and being told we couldn't get things sorted till near the end of dec...
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Bethany Cook
(@BethanyAnnCookx) reported
@VodafoneUK Everywhere my data is poor I check the network status and its very good coverage but still poor speed. I use WiFi at home
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Nen🧜🏼♀️
(@Neeeenagh) reported
@VodafoneUK This is not just slow speeds. This is months upon months of basically unusable wifi. I’ve lost work thanks to calls dropping mid meeting. Everytime someone talks ne through the steps, it works for a couple week and then it’s awful again. There are times I can’t even open apps 👎🏽
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david harrison
(@Basha1972) reported
@VodafoneUK what’s going on today with your data service! or lack of it more like, never not had 4G signal problems this bad before, expect it out in the sticks but not urban areas #Exeter
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gill cadwallender
(@gillcad1) reported
@VodafoneUK absolutely disgusted with your service spoke to 8 people over 2 days still can’t sort my issue, do not recommend Vodafone stay away from them!!!!!
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MaxProvider.net
(@maxprovider) reported
@VodafoneUK Worst company to deal with, ever. Totally avoid.
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Nomad 💚
(@simply_nomad) reported
Hi @VodafoneUK, I've been with EE for years, decided to move as found you had better deals, made an order online via a third party site and have been declined after a credit check. Have no debts, in employment, never failed a credit check before, what is going on?
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Mabasa Musasiwa
(@mabasamusasiwa) reported
@VodafoneUK Hi, I've been a customer since 2003 and I want a Samsung Fold 4. What deals can you give me?
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Marc Rivalland
(@MarcRivall) reported
@VodafoneUK You ask me to log into my account but I can’t because you disabled my service so you can’t send me a confirmation code. Not very bright. Do something about it please
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Robin Smith
(@RSmithInstitute) reported
@VodafoneUK Please can you have a manager help out. Been on calls for 3 hours now to get entertainment pack enabled. No one seems to know how to do that. So I am locked out of my service. With no hope of getting back in. And I just renewed my plan with Vodafone. HELP!
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Ailein
(@Ailein7) reported
@hp_scotland @VodafoneUK can you help this charity out with some phones??
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Dr. Samantha Madhosingh she/her
(@DrSMadhosingh) reported
Is @VodafoneUK social media customer service off at the weekends? They’re not responding to my DM.
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Helen Stewart
(@fashion_witch) reported
@VodafoneUK Complaint no. 29798437. The 'phone call you were going to make yesterday to tell me how you're going to rectify the 11 month endless **** up made of my account didn't happen. Again. I reiterate. You are in breach of contract.
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Helen Stewart
(@fashion_witch) reported
Good thing I wasn't asleep or @VodafoneUK sending me a DM at 3am would've woken me. I probably would be sleeping if I felt there was ever going to be a resolution to the ongoing farcical incorrect invoices, overcharges & service suspensions resulting from same.
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Matthew Tregoning
(@M_Tregoning) reported
@VodafoneUK really has the worst customer service
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Helen Stewart
(@fashion_witch) reported
@VodafoneUK message me at 3.40am with a link to an online complaints form when I have a complaint ref. already, asking me to reiterate info I've logged 73 hours on 'phone, and at least 24 on Twitter DMs. Now requesting I reiterate via online form. You couldn't make it up.
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Jochan
(@JochanWood) reported
Hey @VodafoneUK I was promised a call back by 4pm to fix my broadband and, surprise surprise, no one has got back to me 🤬
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Kelsey Yarlett
(@kelseyyarlett) reported
@VodafoneUK I’ve already done this and there is already a live complaint on my account. My details have already been provided to you via DM as I was advised to do this previously. I am now leaving Vodafone and I NEED the compensation owed to me to be paid via bank transfer within 3 days
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Lynne Golding
(@lynnegolding) reported
@VodafoneUK you’re WiFi is absolutely shocking. Have tried to watch the rugby this afternoon and your service has dropped out at least 5 times 😡 Time to make a change to a different supplier for this household I think!
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Kelsey Yarlett
(@kelseyyarlett) reported
@VodafoneUK Can someone urgently point me in the direction of a manager in your Vodafone Directors Office?? I’ve been outright refused when I asked to speak to a manager and I am not receiving any help regarding compensation for an ongoing complaint which is STILL unresolved
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Nick Marston
(@BahaNick16) reported
the older I get the more poor customer service becomes intolerable @VodafoneUK 😠
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Cat
(@CatPage89) reported
@VodafoneUK are you aware of issues progressing 1st stage of checkout web/app? What am I supposed to do to get an early upgrade asap as phone broken if I can’t order one? (Can’t call as you won’t accept discount). For a company your size it amazes how poor your online journey is.
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Manus Lappin
(@EmeraldRugby) reported
@VodafoneUK cancel my broadband please. Your service is rubbish & your customer services are even worse.
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Nen🧜🏼♀️
(@Neeeenagh) reported
I haven’t had a consistent or reliable connection in almost a year. No gaming, no streaming, awful quality video calls (not great when wfh) I have reset my rooter (following their instructions) about 4 times. I have lost count of how many times I have complained @VodafoneUK
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John Davies
(@MrAlignIT) reported
@VodafoneUK you web site has a woeful customer experience. Two wasted days trying to get an upgrade prompted by Vodafone. Impossible to check out and today I see the basket deleted. Unbelievable!
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Adam Salmon Too
(@AdamJuleSalmon2) reported
@VodafoneUK No offense @VodafoneUK, your webchat service is useless, the ai/algorithm repeatedly completely misinterpreted my query, providing useless, inapplicable responses. Very frustrating, fortunately your Winchester store staff were highly competent & helpful & sorted everything out👍