Vodafone Outage Report
Why is my Vodafone service not working?
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 04: Problems at Vodafone
Vodafone is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Bradford, London, Basingstoke, Hammersmith, Manchester, Lincoln, Birmingham, City of Westminster, Glasgow, Barlestone, Liverpool, Welling, Bristol, Morecambe and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Phone | |
| Birmingham |
Phone | |
| Reading |
Phone | |
| Bradford |
Internet | |
| London |
Internet | |
| Basingstoke |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Coyle8
(@Coyle_8) reported
Good morning @VodafoneUK is your internet down in Stirling? (Gigafast) I’ve been on hold for well over an hour with your helpline
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Dr G.
(@godders45) reported
Scam calls pretending to be National Crime Agency (?) saying my N.I. number being used in fraud @VodafoneUK using 07766 255750. Suggest you block and ban these scammers on your network immediately! @Bucks_SurreyTS @actionfrauduk
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Ep3
(@Norrin75Radd) reported
@VodafoneUK only 6 more days and I'll be a sky customer 👍 Worst broadband service provider ever!!! Goodbye.
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qubbɒW ɘoႱ
(@JoeWaddup) reported
@VodafoneUK is your online chat service down? Trying to sort out an issue and all I get is “Tobi is thinking”
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ɥsoʇuıɔɯ uɐı
(@ianmcweb) reported
@VodafoneUK calling 191 sends me a text to chat to an advisor, trying to get anyone on Vodafone chat is impossible and tells me to call 191. Stuck in an infinate Vodafone loop trying to get help from #Vodafone
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Hilary McCollum
(@hilarymcc7) reported
As part of The Artist's Way programme I have to avoid distractions for the next week. No TV, no social media, no box sets, and worst of all, no reading. I'll see you next week. You can still email or msg me but don't text as @VodafoneUK still haven't sorted out my phone problems
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Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
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Kprafferty
(@tottyrepublic) reported
@VodafoneUK - quite frankly worst service ever. Your treatment of an old lady is shocking. i am happy if you DM as i will tell you all about it
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The Smart Home Collective
(@TheSHCollective) reported
@StusReviewsUK @Scottio200 @VodafoneUK Horrid tactic and they're not alone. Sky love to talk about how great their service and tech is....but you need to phone to cancel subscription 🤬
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Cooper Hillier
(@CooperHillier) reported
@geoffcockwill @VodafoneUK I’m not a phone except but I have a feeling (and I could be wrong) that the pins in either the cord or the phone are broken!
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Darlene Corry
(@DarleneCorry) reported
@VodafoneUK @hilarymcc7 It’s the worst customer service either of us have ever experienced- utter incompetence, rudeness and promises constantly broken. If it is not resolved ASAP we will be both be leaving Vodafone.
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æ
(@aendrew) reported
This month I'm spending upwards of £100 for Internet access between the garbage @threeuk mobile hotspot I bought and my data overages with @vodafoneuk as they fail to figure out the most basic aspects of service provision. This could be solved easily by my building managers. 1/
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Mister B
(@MisterB83157008) reported
@VodafoneUK One thing that would really help is for you to email monthly invoices as PDF rather than the laborious process of having to jump through all your security log-ins every month to download the invoice. Surely that would be possible? Thank you
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MasterSystemDrummer2000
(@MSD2K_Real) reported
@geoffcockwill @VodafoneUK I’ve had a similar problem with the iPhone 6s
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PabloRydoski
(@I_am_Pablo78) reported
@O2 @VodafoneUK Yes @o2. The phone does drop to 3G automatically at times and this makes no difference. Problem is that there are times I need to be able to use my phone to help home school my daughter on breaks - yet most of the time I have to revert to using sms as an I message won’t send.
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No! Not the MindPROBE!!
(@DrOho) reported
@CooperHillier @geoffcockwill @VodafoneUK Throw it at the wall. Doesn’t help the phone at all but it’ll make you feel better 👍
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Simon E
(@thelazydj) reported
@VodafoneUK one of my contracts was meant to switch to a different tariff ages ago and still hasn't can you help please?
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Mrs H
(@mathsteacher321) reported
@Redbloke @VodafoneUK I’m with O2. Thanks for the info - I appreciate it! Still a little puzzled but just blocked the number and put it down to being spam of some kind - although I don’t understand the intent!
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Matthew Thomas
(@Mthomas899) reported
@VodafoneUK hands down the worst operator in the UK Rang to upgrade my BROKEN phone yesterday, agent tried to text a number to confirm, can't bc I'd already said "it's broken", my account is locked now AND the wrong phone delivered. Can't proceed with return bc I don't have a mob
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Dan
(@Dan1610dan) reported
@VodafoneUK trying to get hold of someone there to cancel a contract is a joke, and your robot in the chat is no use. Utter joke
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chiari fighter
(@carbon_robert) reported
@VodafoneUK my dad changed his big bundle down from £20 to £10..it took the money but he hasn't had a text to say it's activated..it's been a couple of hours now..any ideas?
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Danny Watkins
(@danwoko90) reported
@VodafoneUK I have filled in 3 forms online for you send email me my ‘ proof of purchase’ it states this will take 3 working days. I have been waiting 2 weeks . I need to process a claim with my insurance company . Very unhappy with this service
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Coyle8
(@Coyle_8) reported
@VodafoneUK hi is your gigafast broadband down in Stirling? Been on hold with your helpline for over an hour
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Steven Connolly
(@weevo9678) reported
@VodafoneUK again terrible customer service!!!!! Contacting me on here after my tweet then when I told them my issue.....no reply. YOU ARE A DISGRACE AND STILL TAKING MY MONEY WITHOUT CONSENT!!! Think I will cancel my DD and see what you do 😳bet you call me back then!!!!!
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qubbɒW ɘoႱ
(@JoeWaddup) reported
@VodafoneUK Yes, I left Vodafone back in November when my contract ran out. I’ve noticed that today I have been billed for my Apple Watch which no longer has service?
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Tendai Mashonganyika
(@TendaiMashonga4) reported
@VodafoneUK I rang Vodafone asking for proof to send to my insurance, but they send proof that my phone was never blacklisted. Insurance company is investigating me for fraud. Vodafone cannot even acknowledge their mistake. So I'm now being declined for insurance 🙃
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Leanne Walmsley
(@leeleemufc22) reported
@VodafoneGroup @VodafoneUK why does everybody at Vodafone not no what the are talking about no help what’s so ever disgrace
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Darlene Corry
(@DarleneCorry) reported
@VodafoneUK You need to sort this out with @hilarymcc7 She has literally gotten different stories from you every day for a week, except for Tues when she couldn’t face the time and energy. When will she get her phone, which keeps being promised to arrive tomorrow- and never arrives?
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𝕄𝕚𝕔𝕙𝕖𝕝𝕝𝕖 𝔽𝕖𝕣𝕘𝕦𝕤𝕠𝕟 🧡
(@shellfergy) reported
@VodafoneUK @CityFibre all down in Stirling! Any news of when it will be up and running? Trying to home school #VodafoneDown
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Kevin O'Sullivan
(@kevinthehack) reported
@VodafoneUK @CameronGal Same problem here - Stirling. No internet and cannot connect via app to live advisers