Vodafone Outage

Hello we’re @VodafoneUK and we’re as much use as tits on a goldfish. Worst customer services I’ve ever dealt with. Attitude problem galore. Good riddance!

@VodafoneUK Issue still not sorted 😡 I'm now on the phone having to explain myself again

@VodafoneUK No mam i m @VodafoneIN customer they are cheaters

@VodafoneIN @VodafoneUK @VodafoneGroup Still no solution #happytocheat

@VodafoneUK I have been awaiting a call back since Thursday regarding technical issues as well as the fact that you’re not able to provide the speeds you’ve promised and not done anything.

@VodafoneUK could you dm me please, problem with an old contract I’ve had

@VodafoneUK hi Vodafone are there network problems at the moment...trying to make calls and none are connecting...yes bill is paid before that is asked

@VodafoneUK Still working hard to get my pre order... Are you still blaming Apple. I went to the apple store at Brent cross while shopping at the weekend to ask when the delayed stock would reach @VodafoneUK I was told no issues with supply 🤔. May have to look elsewhere at this rate .

Day 6 @VodafoneUK No WiFi.... No new router.. No call.. No help

@VodafoneUK 4 days and no assistance. Useless Vodafone. Please cancel my Apple Watch contract.

No @VodafoneUK signal in Rh16 for the last 24 hours, but your availability checker says no problems. Please let me know what is going on. #icantwork #iamlosingbusiness

On the train and only getting 3G coverage in Raynes Park, Wimbledon, Earlsfield - 4G signal comes on at Clapham Junction. @VodafoneUK

Never knew roaming charges take away your outgoing calls only @VodafoneIN @VodafoneGroup @VodafoneUK #cheats #looters

@sarahco28402875 @VodafoneUK Mine is a issue with Wi-fi if I use the old band only get that but if put on new 5ghz Wi-fi get full speed

@VodafoneUK Hi Jane, complaint is already in place and I’m calling back after notice period 2.0. 👍🏼

@JioCare @reliancejio jio has stooped so low that they have placed jammers on competition network-Jerks lack business ethics Ambanis Don't give trouble to subscribers of competition network-public wL drag u to consumer court+competition COMM. of India! @VodafoneIN @VodafoneUK

@VodafoneUK Thanks for the reply why isn’t there an option for my to cancel my contract or pay the difference to finish my contract with out having to ring up and wait a hour to speak to some one from another country

@VodafoneUK Please can someone from #Vodafone #Customer #Service #UK answer my issue below

@VodafoneUK - i have spent significant periods of time speaking to four separate people at vodafone, via telephone and live chat, each time being told that my problems will all be resolved in a subsequent phone call that never comes.

@VodafoneUK - my spotify premium account has been cancelled but i appear to still be paying for it. - i have had no email update regarding my complaint despite incessant emails and text messages about how great vodafone are.

@VodafoneUK my broadband is down yet again !

@VodafoneUK @Inspirationz_ Hi Ben, I need help, I’ve needed help all evening and no one has even bothered

Well done @VodafoneUK you are well and truly rubbish, wasted two hours on hold and could get through to anyone via your chat service and no one replied on here

@VodafoneUK We had internet.... For 6 minutes. 6 glorious minutes. Then it died a slow and painful death. I'm currently reminiscing fondly about AOL dial up and wishing we could have that level of internet. #Vodafonedown

@VodafoneUK you’re so shit! You cost us so much time and money!

@VodafoneUK your 24/7 live chat has no one available... No option to wait for someone to become free. Another smashing part of your terrible service. Please be better at managing your broadband service and your customer experience.

@VodafoneUK my router is not connected and have been disconnected from previous supplier do have a solution

@VodafoneUK Another thing your new logo advert is Crap. Bring back Martin freeman

@dudesuper1982 @VodafoneUK Seems to be issue with 500 I've had mine from 20th aug never been right , now saying issue with speedtest.

@VodafoneUK Nope, you’re out of stock of the iPhone 11 Pro Max. Really shoddy customer service. The call agent really should know what they’re clicking on

@VodafoneUK hey great that your sponsoring and promoting RWC! Shame you aren’t spending a few quid on your broadband customer services. Far and away the worse company / customer service experience I have ever had and to think I switched to you from Talk Talk because I thought

@VodafoneUK you going to ignore me and not help us out

@VodafoneUK customer service has really gone to shit. Always say yeah don’t worry it’s sorted and it’s not!! I always have to follow up and speak to a million people!! Seriously thinking of changing networks when I’m due upgrade in December 😒

@ShaunDe62340855 @VodafoneUK My EE pre order is out of stock. Think it’s an Apple stock issue.

@vodafone @VodafoneUK I have finally got through to @VodafoneUK webchat where the confident employee has inissted they will (and I quote) get my issue shorted. They will (again, quoting) short it out for me. Short. My confidence has gone. They need to short their shirt out.

@VodafoneUK @VodafoneGroup @VodafoneUK no , you are not sorry!! If you were sorry someone would have called me today as promised yesterday!!! Vodafone is quick to take customers money but when it comes to addressing issues there is absolutely no effort on Vodafone’s part! Disgusting...

@stopfundingheat @VodafoneGroup @VodafoneAU @VodafoneUK @vodafoneNZ @VodafoneIreland @slpng_giants_oz @slpng_giants_fr Time for @VodafoneAU to reconsider their support of this disgrace. They are damaging their own product.

@VodafoneUK awful service and can't even solve simple problems. 0 customer service just get passed off to someone else. Had no phone for almost 4 weeks! Had to cancel plans which have affected charities, utter disgrace!

@VodafoneUK @VodafoneGroup WHAT A JOKE!!! . I'm an new customer that has.. 1. Never had WiFi 2. Never had a phone call returned 3. Had to make 5 calls to get nowhere 4. Being made to pay for a replacement faulty router 5. They are taking the first payment tomorrow!!!!! DO NOT USE

@VodafoneUK Whenever I'm back in the UK, I will never use @VodafoneUK again. Instead I will opt for @EE, or @O2 or or @ThreeUK or @giffgaff.

@VodafoneUK charged me £50 for making a phone call to their customer service 191 from Canada I made to *cancel* my acc once I left the UK. This was despite the fact that I went to a Vodafone store before leaving to cancel where they said "call customer service to do that". 😡

@ishivaum @VodafoneUK No I haven't! @VodafoneUK customer service is a joke. I'm now using my phone as a wifi hot spot which is costing me money. The next time I contact them (tomorrow) will be to cancel my contract for broadband I can't use. Wish I'd stayed with @bt_uk now 😔

@martindswanson @VodafoneUK So it appears rom the very large mast at the end of our garden. Great reception! Wouldn’t pick them for customer service 😢

@MrB1000RR @VodafoneUK Hope you get your issue sorted soon mate 🙏 I’m still just getting the runaround from Vodafone 😡

@VodafoneUK @dbarcl1 ive been waiting 5 days for a phone off vodafone never gets sent out

@VodafoneUK Hi you sent the access code to a 2nd line on my account not the number I provided. Please can you send to the correct number would be good to get some good service

@ShneurOdze @VodafoneUK I don't remeber having this trouble with @EE. It seems like a @VodafoneUK issue. #FRUSTRATION

Just spent 2 hours of my evening talking to @VodafoneUK trying to fix their mistake only to be told I need to wait for someone more senior to call me back in 3-5 days time. I’m guessing you lot must be busy with complaints if that’s the wait to get things sorted.

Awful customer service from @VodafoneUK do not use them

1 hr 25min and still waiting - @Ofcom please help to regulate @VodafoneGroup @VodafoneUK absolute disgraceful WiFi service

@VodafoneUK after ringing your broadband help line 08080 034515 as a new customer I am hanging up after being on hold for 2hr 23 mins! POOR!

@VodafoneUK @MoneyTelegraph I've been trying to get a complaint recognised by Vodafone for nearly two weeks now. I've been promised three call-backs and none have happened. I've been a customer for twelve years. It won't be thirteen!

@VodafoneUK hi went a dm on Friday about an issue and had a response today to say sorry we’ve been helping others. It said I’d get an access code. Still waiting for the code to come through so you can help me,

@VodafoneUK Sure id have got better service from Thomas Cook 2day.

@VodafoneUK Been enjoying starting vf until this morning. Youve managed to cut both my phones off congratulations on a massive **** up. Still on the phone 11 hours later. Uk call centres good foreign call centres lie through their teeth no training dont give a f!!

@VodafoneUK I hate your advert, the song is terrible.. Please amend #FIFA20

@VodafoneUK service is probably the worst I've come across, broadband goes down no one answers chat or phone... yo @SkyUK what deals you have because these guys are jokes

@VodafoneUK your customer service is appalling and they find lying very easy. Not for the first time sadly.

@Vitt2tsnoc @VodafoneUK Everyone I know whos been with Vodafone, family/friends have said they are shite and switched to other carriers, I've only ever used @O2 and had no issues with customer service when had to speak to them, except when they ask what my ID number is.

@VodafoneUK @VodafoneGroup New router, can connect to the internet via LAN or Wfi despite app showing its up, diagnostics shows connection failure.... I already cancelled VF MBB & today PAC’d 2 mobiles to 3 time to move my BB - pretty damn close!!!