Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, High Wycombe, Brownhills, Hayes, Southend-on-Sea, Henley on Thames, Batley, Birmingham, Maidenhead, Leeds, Caerphilly, Cardiff, Newport, Tower Hamlets and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alpha Papi
(@PapiAlpha) reported
Congratulations to @VodafoneUK. I only signed up about an hour ago and I’ve already had the worst customer service experience since joining British Gas. 👏🏻👏🏻👏🏻 what a **** show.
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Andrew Gilbert
(@AndrewG060698) reported
@VodafoneUK Anything I never win a thing from #VeryMeRewards
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Catriona Johnstone
(@catrionaaj) reported
@VodafoneUK Moved to Vodaphone Broadband 1 month ago from EE... have had nearly 2 weeks without internet in that time, engineer called out twice. Never had a call back, I have to chase them up. Absolutely shocking In my 3 years with EE never spoke to customer services once.
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Graeme
(@GraemeF55) reported
@VodafoneUK Anything will do as I never win anything! #VeryMeRewards
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⭐⚒️ Charlotte ⚒️⭐
(@CharFah1) reported
@dgarwood23 @VodafoneUK I cant enter I'm not a customer
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LaurenLucy🖤IsWeird!🍐
(@TheFrreakShoww) reported
@VodafoneUK I’m not very fussed something to treat my fiancé 💖
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK another 8 hours waisted on the phone today with customer relations still no answers still no phone 5 weeks this has been going on but somehow my phone is in collections for none payment of bill A bill when I've had no phone !!!!!
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Jennifer Summerfield -
(@JennyJeww) reported
@VodafoneUK #VeryMeRewards A reward for being a loyal customer. I’m trying to upgrade from a SIM to a phone plan and all of the quotes are extortionate and at least £20 a month more than other companies? Why is this?
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Matt Hood
(@matthewhood) reported
To be clear there has been lots of goodwill here. @VodafoneUK sim offer is great (my school has benefitted) but if schools close tonight we need to go further, and quickly. Zero rating is the only universal, simple solution.
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Seb Ewen
(@Seb12Player) reported
@VodafoneUK My 10 year old daughter's Xmas present from @Vodafone was phone number related to fraudulent activity and unpaid bills - in Oct 2020 according to @vodafone - which still doesn't work. 43 minutes into a call. Asked to speak to a manager 40+ times. You utter jokers.
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Peter Spears
(@Petree21) reported
@VodafoneUK Better customer service and support when needed. But other than that coffee, gadgets and experiences..!
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fitnessfreakx
(@Bilalsezginer) reported
@VodafoneUK Got 3 lines off u and one of the phone contract is finished as its been 2 years and they made me pay more 3 months.... And when l ring them nobody helps. I just cant wait to finish all 3 contract then llll never see u ever!!! As a 4 years loyal customer you just treat us baddd
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Jonathon Lyttle
(@JonathonLyttle) reported
What is going on on with you @VodafoneUK? I was having a Web chat as a customer complaint and was being passed on to a manager but now my chat has disappeared and no one is responding?
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Tony
(@mrtonybee) reported
@VodafoneUK As a loyal customer of well over 15 years I would like An iPhone 12 pro max, an iPad Pro 12.9, An Xbox series x and a PlayStation 5 (disc version preferred) any or all of those would be lovely thank you Vodafone very me. Not much really. I mean it’s not like I put a Ferrari 🤔
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Seb Ewen
(@Seb12Player) reported
@VodafoneUK no manager available according to Yousef from Alexandria. 1hour 28 into call. I'd have thought the nature of the issue merited a far mode serious and swift response.
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WE Bridge Academy
(@WEBridgeAcademy) reported
@VodafoneUK We think it would be rude to ask for us, but would appreciate anything you like for our students, @VodafoneUK #VeryMeRewards
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Gareth
(@G4z007) reported
@VodafoneUK An iPad to help me with my reading #VeryMeRewards
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moi
(@missymee2010) reported
@VodafoneUK #VeryMeRewards Any prize would be great as I never won nothing lol x
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Estelle Vessey
(@essievessey) reported
@VodafoneUK Would love new IOS or Android phone my iPhone SE is only 2 years old but the battery life is poor and rarely lasts the day without a booster charge. #VeryMeRewards @VodafoneUK
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Mistakes were made
(@IsThisBetterYet) reported
so @VodafoneUK just responded to my complaint I made around 45 days ago... slightly longer than the 48 hours promised
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Christy Woodhouse
(@ChristyWoodhou2) reported
@VodafoneUK #VeryMeRewards we are hoping to finish our house off this year so it would be a new dining table for me. And a laptop for my two kids to help catch up on the learning they missed in lockdown!!
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Terry Clarke
(@terryclarke) reported
@VodafoneUK #VeryMeRewards Mac book pro would help me out so much 🤞
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Gareth
(@G4z007) reported
@VodafoneUK An iPad to help me with reading.
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Dave Hay aka #LifeIsGood
(@david_hay) reported
@VodafoneUK Hey Chelle, yep, I see the same issue from a clean instance of e.g. Chrome or Firefox
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Steve
(@sdb1979) reported
@VodafoneUK #VeryMeRewards New TV, New Living room, New Garden but failing that a phone that doesn't cut off reception at every opportunity and starts having signal in my house like it used to, like, before you started "upgrading the signal" in my area 👍
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Neil Jenman
(@neilski73) reported
@borristhepanda @VodafoneUK No, I hadn't, but thank you. My daughter decided she didn't mind not keeping the number after me sitting on the phone for a few hours. So when I did get through I cancelled only to be told it would be 30 days. I now know about pac and stac codes. :) better late than never
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ShijuRaju
(@RajuShiju) reported
@VodafoneUK A decent price compared to other networks when you have been a loyal customer for more than 10 years #verymerewards #2021wishlist
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George Miller
(@GeorgeMiller9) reported
Been told to contact @VodafoneUK for help with very me rewards
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mab
(@mab_abdel) reported
@VodafoneUK To continue receiving the great customer service that you provide but if anything surprise me! #VeryMeRewards
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Liza
(@Liza54037208) reported
@VodafoneUK I would like money to pay off my debts and help us through this next year. Some money to give to cancer research and a garden makeover please