Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Barnet, King's Lynn, City of Westminster, Basingstoke, Halifax, Southall, Glasgow, Newbury, Wandsworth, Blackwood, Portsmouth, Birmingham, Bristol, and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 16 hours ago |
|
Barnet
|
1 day ago | |
|
London
|
Internet | 1 day ago |
|
King's Lynn
|
2 days ago | |
|
City of Westminster
|
Phone | 2 days ago |
|
London
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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RICHFORLIFE1980 (@richforlife66) reported@VodafoneUK 5+ years of loyalty and this is how I’m treated? Broadband disconnected without permission and money taken from my account unlawfully. This is completely unacceptable. Fix this immediately and refund me in full.
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JohnMJ (@JohnMJames1) reported@ThingsByNik @VodafoneUK Apparently they are doing some work on the mast in Rainhill village which might be affecting it. Mine has been poor since I switched 6 months ago. It’s practically a dead signal when I’m in Dentons Green watching FC St Helens. Disappointing
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Alexandra O'Toole (@TheAlexOToole) reportedHey @VodafoneUK I transferred broadband to you last Weds. It doesn’t work. The booster you made me upgrade to also doesn’t work. I have been on to nearly 10 different chat agents since then + noone can help me. My landlines don’t work with your system. I am stuck in your system
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K_Bogatyrev (@K_Bogatyrev) reported@VodafoneQatar @VodafoneGroup @VodafoneUK Support chat keeps getting closed without any solution. I’ve asked a simple question twice, and both times the chat was ended with no help. Very poor customer service.
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Adrian Costello (@adiecostello) reported@VodafoneUK your mobile phone signal is very poor in Beverley. Has been for months. Time to get it sorted
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Not Disabled Enough (@Pointless_Nerd) reportedVodafone has been absolutely no help at all for 12 days in a row. I don't even know why they have that stupid chat bot as it's pathetic. @VodafoneUK
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NZF (@Naz91199) reported@VodafoneUK how can I make a complaint and speak to someone in the UK? I have had no internet for over a week now and open reach are doing a terrible job and I'm getting no where with Vodafone as well.
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Pablo Newtavan (@newtavan) reportedStill no signal. Do i send a smoke signal as i can't call you @VodafoneUK #echo #echo
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Beth (@bethroberts14x) reported@tiktok_uk the tiktok automated response is telling me to take this up with my bank/account the charges were made on, which would be @VodafoneUK but they won’t help me either
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damien (@damienl1234) reported@VodafoneUK my contact is coming to an end which includes Spotify,if I upgrade to sim only will I still just keep paying for it until I cancel the subscription
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COYG (@no_effin_filter) reported.@VodafoneUK is the worst phone network.
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stop the war (@igivepropofol) reported@VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.
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Eva Annamarie Offord (@eva_offord) reported@VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!
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stop the war (@igivepropofol) reported@VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.
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Vodafone Group (@VodafoneGroup) reported@Donal_1 Hi Donal, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.
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Thetruthbeknown (@Thetruthbeknow1) reported@VodafoneUK Your service is getting worse each each week continually cutting out all signals - What are you doing?
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Stuart Little 💚💙 (@StuLittle1972) reported@VodafoneUK almost a week after my tweet about poor coverage in cm1, no reply and still no coverage. How can you leave the middle of a city with no coverage for nearly three weeks
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my (@vngtmy) reported@vodafoneuk I cannot call you, your chatbot cannot solve my issue, but it also can't put me through to an agent or add me to a queue for an agent. do I just die now?
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James (@jimbles1967) reported@VodafoneUK My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.
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JMF1498 (@JMF1498) reported@VodafoneUK Unbelievable service, nowhere near our guaranteed download speed and a modern that refuses to let us use a ethernet cable.
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Nathan Woodward (@CryptoGymJunkie) reported@VodafoneUK I'm having issues with s crypto wallet that was attached to a mobile number I use specifically for crypto. Vodafone turned the phone off due to 90 days of inactivity to which I was not aware this happened. I need an email address I can send my requirements to.
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LaurenceMarks (@laurencemarks64) reportedThe @VodafoneUK car tracker tag has to be one of the worst pieces of design I have encountered in years.. and thats saying something..
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Fusion Media (@ChrisJAHall) reported@VodafoneUK Can you please complete my full fibre install but include my landline which I paid you for? I am getting repeated connectivity issues.
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Demi :) (@_bxston) reported@VodafoneUK hi can you help me check if there’s a problem with my internet in my area please? My broadband is not working
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Sarah Farebrother (@rochie87) reported@trapdoor456 @virginmedia Companies are awful, when my mum died we went to @VodafoneUK with her death certificate to close her account and they kept telling us that only the account holder can do that. How can she do that when she’s dead? They gave us so much hassle, I’ve never recommended them since
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Steph (@steph_sargent) reported@VodafoneUK - I’ve been on hold for 15 minutes now… trying to resolve a complaint… how long do I leave it before this becomes another major complaint?
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MttB (@TrumptonRiot) reportedPeople blaming all sorts of things for the state of this country, but I can’t think of a better example than multi-billion dollar companies like @VodafoneUK rigging the system so execs and shareholders get millions but I can’t get enough signal in north London to stream music!
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Michael (@Mike34775) reported@KevinRohan3 @Adi_Dandy_1903 @VodafoneUK If you upgrade your service while tied into a contract, you get a new 14 day cooling off period and you can cancel with no termination fees - massive loophole but a good thing to remember
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Gary marr (@Garym0211) reported@VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!
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Simulation Swarm (@SimSwarm333) reportedHow can we get out of our contract early with you @VodafoneUK ? You are not providing us with a service ...we are paying good money for no internet whatsoever, we ring your god awful scripted customer call lines and its groundhog day ... 2 weeks of this rubbish