Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Harringay, Southend-on-Sea, Birmingham, Fleet, Poplar, Dublin, Hackney, Alton, Carlisle, Manchester, Oxford, City of London, West Bromwich and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Harringay |
Wi-fi | |
| London |
Internet | |
| Southend-on-Sea |
Internet | |
| Birmingham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Felicity Jacques-Diwani
(@flicj) reported
@ben_nuttall_ @VodafoneUK We have sky, never had a problem with it.
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james randall
(@Jamesrandall636) reported
@VodafoneUK The worst Company to deal with and the very worst customer service, Thanks for just transferring me form department to department and then hanging up on me after 2 and a half hours. If anyone is thinking of using this company avoid at all costs
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Dr Dr Nick Nairn
(@NickNairn) reported
@VodafoneUK I’ve been trying to do online interviews all day and my broadband keeps going down? Any thoughts?
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Kate O'Rourke
(@Kate0Rourke) reported
@VodafoneUK The internet light on my router is flashing red. None of the troubleshooting tips work?! I’ve seen that there are lots of ppl experiencing problems with their broadband today. Can you please help?
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ANKARALI
(@LONDONXBOY) reported
@VodafoneUK Stop using useless Vodafone ! Scam ! And rubbish service
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Paul Bagguley
(@PaulMBagguley) reported
@VodafoneUK broadband down CO27FU
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Curtis J
(@CurtisJ48028415) reported
@VodafoneUK is a joke. Around 20yrs of service to them and nobody there seems to care. Money hungry over customer satisfaction. I have never had a problem until this year. #shitcustomerservice #vodafoneisnotgood
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Sugu Mar
(@c8e12ffdea5446e) reported
@VodafoneUK I am facing this issue 18 hours a day. Vodafone customer care team have only bots. They never slove network problem. providing 2g speed in 4g network but they suck customer money for 4g pack price.
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Günsu Erbek
(@GunsuErbek) reported
Amazing customer service from @DPDgroup_news @dpd_support thanks to Maria for sorting out my nightmare with @VodafoneUK -whom didn’t even move a finger to correct their own mistake!- Maria def needs a reward 🥇Happy to dm the reference number.
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Jade Sharp
(@jadesharp1992) reported
@vodafoneuk the network status checker part works fine, but the planned coverage for 3 months needs major improvement and accessibility fixes. thanks.
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Sean Houlihane 🕷️🔶🕷️
(@tsh2) reported
@VodafoneUK How many devices do you support? I have about 50...
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john spencer
(@blue__manc) reported
Hi @VodafoneUK is there a problem with the broadband app?
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Kate O'Rourke
(@Kate0Rourke) reported
@VodafoneUK WORST CUSTOMER SERVICE ever! So angry! Rang to get help with my #homebroadband and was put through to a static line. Could hear breathing and someone laughing. Wtf! Then hear broadband is out in all NW London for your customers! #badservice #Vodafonedown
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LittyAgain and 102 others
(@SanjayVr_) reported
@VodafoneGroup @VodafoneUK I have had problems with my network... Data and calls dropping etc. Now nothing works at all. Spoke to your team today and they got defensive, unhelpful, evasive and just cut me off on the app. I can’t call, as your network is not working.
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Sugu Mar
(@c8e12ffdea5446e) reported
@VodafoneUK I am facing this issue 18 hours a day. Vodafone customer care team have only bots. They never slove problem provide 2g speed in 4g network but they suck customer money for 4g price.
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ANKARALI
(@LONDONXBOY) reported
@VodafoneUK rubbish useless service ! No help at all full of overseas people talking and not helping at all UK worse telecom providers
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Worlds Awakening Radio
(@AwakeningWorlds) reported
@vodafoneuk hi, i'm totally blind, on your network status checker page, if you go to an area and check the planned 3 months part, you can't see what is planned if you use a screenreader on your laptop or phone?
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Josie Gibson
(@Josiestweet) reported
Has anyone else ever experienced a really noisy @VodafoneUK manhole cover when traffic drives over the top of it? @VodafoneGroup please help.. I need sleep
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Paul Atkinson
(@pahhancock) reported
@VodafoneUK Trying to solve their customers problems with the phone signal in other ways than recommending an up grade. Pointless having a 4g back up when there is no 4g!
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nath!ra🀄️
(@33KILLUA) reported
WHY IS MY 4G NOT WORKING @VodafoneUK
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Jo Wilson
(@jwilson8212) reported
Hey @VodafoneUK can you get in touch please and let me know why you've sent a debt collection letter to my elderly father when there's a live direct debit set up and you haven't requested any payment? Seems a bit harsh for a loyal customer who's always paid everything on time?
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Jade Sharp
(@jadesharp1992) reported
@vodafoneuk hi, i am totally blind and if i use your network status checker page and check the planned coverage for 3 months, nothing reads if you use a screenreader on a laptop or phone?
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Richard
(@richardre1) reported
@VodafoneUK tiring of your onmi-shambles billing. One problem after another and then getting cut off mid-call to customer services, does not for a happy customer make!!
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Rajvinder Kaur S
(@RajKaurSidhu) reported
@ducati1589 @VodafoneUK Same! Ours is terrible. We have had days and weekends of complete outage. Complained to @VodafoneUK and no resolution
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elijah ♡ ‘s kiyong 🩹
(@lullabyhanbin) reported
@VodafoneUK besties fix my wifi tf
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Jeff Taplin
(@JeffTaplin) reported
@VodafoneUK I tried to speak to someone, but apparently this isn’t possible and the web team can’t help - so they’ve passed it on to a debt collector. After receiving the first bill I provided Power of Attorney and jumped through hoops to resolve the issue. 2/3
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Charlie Finlayson
(@ChuckyFinlayson) reported
@VodafoneUK I've tried it with a different postcode and it worked. It says for the correct postcode that you serve the area, so I'm not sure what the issue is. Can you look into this for me?
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Craig
(@getstupid) reported
@VodafoneUK I've never even had more than 2 bars 4G signal on my phone, never mind relying on you for broadband!
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Barrie Page
(@barriepage) reported
@VodafoneUK Wow! 5 days of broadband with you, the last one without internet and also most of the first day which was mainly spent on a customer support call. currently no internet. Customer support is astonishinly poor, I'm now actually logged out of my account
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Amir
(@Thisistruth19) reported
@VodafoneUK home broadband down? Any updates or news on this?