Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 01/22/2026 14:20

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Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Dublin, Alcester, Winchester, Didcot, Edinburgh, Blackburn, Dronfield, Newport, Bedford, City of London, Ashton-under-Lyne, Shefford, Hackney and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
IrelandDublin Internet
United KingdomAlcester Total Blackout
United KingdomWinchester Phone
United KingdomDidcot Wi-fi
United KingdomEdinburgh Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • harlechnnorfolk harlechnnorfolk (@harlechnnorfolk) reported

    @VodafoneUK That's a whole day without being able to text my friend who is in hospital. Help me know what I need to do.

  • speedy_fandango Speedy Fandango (@speedy_fandango) reported

    @RobCurt48876251 @VodafoneUK I’ve had exactly the same experience over the last week. Terrible service.

  • DianeHallett7 Diane Hallett (@DianeHallett7) reported

    @VodafoneUK @VodafoneUK you could always trying calling your customer service team - that would take up a few hours - I lost 5 hours today talking to them

  • MyPawIsStuck Justin Seaman (@MyPawIsStuck) reported

    Hi @VodafoneUK I have no complaint about your service, but will switch supplier at the earliest opportunity if you advertise on GBNews. #DontFundGBNews

  • tshirley44 Shirley Brentley (@tshirley44) reported

    @VodafoneUK problems accessing online acccount. Page 404 errors. Agent Mahwan polite,helpful and very eloquent, but problem persists. Have you been tinkering with your systems and not letting your customers know ?

  • Cpt_Bau Ian Baughan (@Cpt_Bau) reported

    @_NatashaDevon @VodafoneUK @VodafoneUK snap, another long time customer here, if you fund hate & division for profit, I'm out.

  • Alexverycalm Alex #FBPE 💙#GTTO #DontFundGBNews #ToryScum (@Alexverycalm) reported

    @VodafoneUK @VodafoneGroup As a long standing customer #DontFundGBNews

  • RobCurt48876251 Rob Curtis (@RobCurt48876251) reported

    @VodafoneUK Maybe before you offer the training you fix people's broadband and answer your dm's. The quality of your service @VodafoneUK you are in no position to offer advice or training!!

  • rreczulski robert reczulski (@rreczulski) reported

    @VodafoneUK Was getting some help over a problem & up to last night I was told that turning Network off might help, so I agreed for you to do it,got a message after I'd waited a long time which I missed. I sent message at lunch to Muhammad & still waiting for advise!

  • DianeHallett7 Diane Hallett (@DianeHallett7) reported

    @VodafoneUK @VodafoneUK you could probably train your staff instead of offering training as a gimmick- shocking customer service. You are stealing money from people and are thieves

  • h1llbillies Luddite 🇬🇧🇪🇺 #3.5% Ex NHS (@h1llbillies) reported

    @VodafoneUK @VodafoneGroup only mobile network I have ever used. Please don't even think about funding Murdoch with your advertising business. His business model is division dressed up as debate regardless of fact. A pernicious poison that divides people and weakens countries.

  • FionaFennec 🏳️‍⚧️ Fiona Sapphire 🏳️‍⚧️ (@FionaFennec) reported

    @ka8895 @VodafoneUK Oh my life... You're not the sharpest tool in the box are you. Of course people can choose to watch that channel, if it exists and if they can fund it. But if I choose not to support companies who do fund it, that's my choice.

  • mkfrison92 Michele Frison (@mkfrison92) reported

    Hi @ThreeUK. I've been your customer for more than 10 years, but I will switch to @giffgaff or @VodafoneUK if you advertise on GB news. We don't need more one-sided broadcasting in the UK. #DontFundGBNews

  • harlechnnorfolk harlechnnorfolk (@harlechnnorfolk) reported

    @VodafoneUK thanks for not bothering to help

  • 1903bw BW (@1903bw) reported

    @L_O_F_T_Y @EE @VodafoneUK EE should probably sort out their shite signal

  • RobCurt48876251 Rob Curtis (@RobCurt48876251) reported

    @speedy_fandango @VodafoneUK I'm thinking of going to bt. A bit more expensive but got to be better than this lot. Doesn't matter how cheap if you don't even get the service.

  • chrisfrank7777 Chris (@chrisfrank7777) reported

    @VodafoneUK I’m in the UK.I can’t change the country - In order to do that I’d have to cancel all my Apple subscriptions. Other countries like France, Qatar, Malta, Czech Republic - they allow their Vodafone app to be downloaded in ALL the regions. Please pass the word to devs to do that too

  • trunnacl Tom Runnacles (@trunnacl) reported

    Hi @VodafoneUK, long-time customer here, and if I find you’re advertising on GB News I shall switch provider to a company that’s not, immediately. #DontFundGBNews

  • DaddySeamus Tenaka Khan (@DaddySeamus) reported

    @VodafoneUK As a customer of many years I’m informing you that if Vodafone advertises on the new GB News channel I will immediately switch to a different network.

  • DianeHallett7 Diane Hallett (@DianeHallett7) reported

    Anyone else having problems with @VodafoneUK overcharging and adding months onto your contract without permission?

  • percylittlep gentrification_of_me (@percylittlep) reported

    @VodafoneUK your gigacube service is criminal. 10 months of issues and complaints, and I’m being told I HAVE TO PAY YOU to leave! Pages of notes on the problems, told it’s fixed, it isn’t, passed around, 12+ hours talking to people who tell me to speak to someone else! A joke!

  • Liz_MRGN Liz M (@Liz_MRGN) reported

    @VodafoneUK Functional broadband would help! Moved house with you but our bb still not working despite numerous promises, endless calls and waiting on hold. Disconnected at old place 31 Dec and still not working at new place. Hard to do remote learning without internet. Need it fixed asap!

  • DroffoJ DroffoJ #NoSafeSpaceForJewHate (@DroffoJ) reported

    @VodafoneUK I’ve been with you for 14 years. If you give into this heinous censorship then I can promise you I will cancel my contract. Please don’t make me do that. Cheers.

  • Bazfor Barry©️#makebritaingreatagain (@Bazfor) reported

    @eric_max_123 @manda_m0 @VodafoneUK What is the issue with GB News? We should have a balanced media.

  • crosrob Rob 🏡💙 (@crosrob) reported

    @StopFundingHate I'm a new @VodafoneUK customer. If they advertise on this channel, I'll soon be an old customer. Do the right thing #DontFundGBNews

  • CaseyGhirl67 Caroline (@CaseyGhirl67) reported

    @snoopsbitch @TeamKnowhowUK I’ve tried, honestly they have no shame! They don’t even read the messages that their colleagues have sent before them. Worst customer service I’ve had since @VodafoneUK a few years ago.

  • steffmogs steff (@steffmogs) reported

    @VodafoneUK @semicolonheart Dont bother Lawrence they never respond.

  • SnowWolfy7 SnowWolf (@SnowWolfy7) reported

    @mesimonscott @StopFundingHate @VodafoneUK Which is all fine. But most normal people would never dream of threatening companies just because of where they choose to advertise.

  • Ro_nan9 Rónán (@Ro_nan9) reported

    @VodafoneUK right lads, been with @O2 for nearly 20 years, just got your sim card, have pac code, what's my next move? Don't let me down

  • dannycarmicha15 danny carmichael (@dannycarmicha15) reported

    @LisatheSimpson @StopFundingHate @VodafoneUK Someone who is pretending to be a small child out of a cartoon. It’s gets more ridiculous this cancel culture.