Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (56%)
- Phone (19%)
- Total Blackout (10%)
- Wi-fi (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Didcot, Islington, Dublin, Sunderland, Hammersmith, Gillingham, Shrewsbury, Bradford, Glasgow, Hounslow, Walton-on-Thames, Brighton, Neath, and Lancing.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 7 hours ago |
|
Didcot
|
Internet | 12 hours ago |
|
Islington
|
Internet | 14 hours ago |
 Dublin
|
Internet | 14 hours ago |
|
Sunderland
|
Phone | 15 hours ago |
|
London
|
Wi-fi | 1 day ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Padgett (@P17DGE) reportedDoes any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !
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Martin Roberts (@M_AJ_Roberts) reported@VodafoneUK shocking customer service at Bury store, completely dismissed my concern and fobbed me off with the call customer services
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DEV NARAYAN (@heyDEVNARAYAN) reportedHi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?
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Kate (@Kate21Reed) reported@VodafoneUK Why is it so difficult to redeem the gift card for switching to your broadband? On phone to customer services for 50 minutes. Link doesn't work, customer services just want to sell me something. Help!!
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Arun Hebbar (@ArunHebbar7) reported@rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.
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Mhabib (@mhabib18) reported@O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK
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The Memedalorian (@mxtthewpxrker) reported@VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection
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Alli O'Hara No. 3665 on a translist... 🙄🤡🌍 (@badgersrock22) reported@VodafoneUK - we signed up to a new contract with a new phone. Not ONE WORD about the delivery of the new phone (I'm moving on from a housebrick!) but you've started charging us the new rate for the non existent phone - what next - do we cancel the whole shooting match?! Poor.
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Deneuk12 (@deneuk1273642) reportedHow do @VodafoneUK survive.? Stood outside Ipswich shop for ten minutes. Locked for security reasons? Eventually got in and stood for another ten minutes and never got served, so we walked out!
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RICHFORLIFE1980 (@richforlife66) reported@VodafoneUK 5+ years of loyalty and this is how I’m treated? Broadband disconnected without permission and money taken from my account unlawfully. This is completely unacceptable. Fix this immediately and refund me in full.
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Mad Dal (@MadDal85) reported@VodafoneUK I do not know what your game is, but my phone has not been receiving any incoming calls for a little while now. What if someone was trying to get jold of me and it's emergency? Get it sorted please!
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Robin Nakamoto (@RobinNakamoto) reported@VodafoneUK How about you fix your 5G instead?
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CityFibre (@CityFibre) reported@hollymorgs @VodafoneUK Sorry to hear about the trouble your father has been having with his installation. Since the service is with Vodafone, they are responsible for managing and scheduling all installation appointments. Please continue to coordinate directly with them to get this resolved. Thank you.
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Yunuvhuayem (@yunuvhuayem) reportedHelp me!!!! Vodafone Turkey is condoning violence against its customers.” @VodafoneUK @VodafoneTR
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not fred (@___NF___O_O) reported@VodafoneUK broadband down plz fix
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brendan (@kegger1664) reported@Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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Calum Campbell (@CalumCa70143010) reported@VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means
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el mono del mar (@JoelBlaackman) reported@VodafoneUK no WiFi all day and no communication on the issue, not ideal.
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zara (@zara64935) reported@VodafoneUK I’m stuck in Dubai, you’ve disconnected my service. Please contact me asap
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Nick Lawton (@Pontemiller) reported@VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!
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Jhon Miro (@JhonMiro4) reported@VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
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Ralph Hardwick (@HardwickRalph) reported@VodafoneUK Just spent 25 minutes on the phone regarding my current arrangement, for the 3rd time. On both previous calls promises to respond and own the problem. No response to either. Appalling customer service. Asked to be put through to Max Taylor. Now want another 10 days!
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Sidharth Suresh (@Analyst_Sid7) reported@VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.
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🇳🇬✨ (@Cajovi_Daniel) reportedIs @VodafoneUK broadband down? Or is it just mine?
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Josh Peel (@joshorangepeel) reported@VodafoneUK waste of time speaking to complaint manager, couldn't even make sense , telling me "cant do anything for me" NO ITS THAT YOU REFUSE TO DO ANYTHING absolutely evil company . CUSTOME LOYALTY MEANS NOTHING TO THESE PEOPLE ANYMORE
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Shona (@ShonaaLouisee_x) reported@VodafoneUK any idea why the signal is on and off?? Signal ok with WiFi but when out and about I have no signal whatsoever
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Lee Robinson (@robbo__8) reportedWhy is my signal absolutely terrible nowadays @VodafoneUK? Always shows full with 5g but nothing ever loads. Have to use WiFi all the time.
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Vodafone Group (@VodafoneGroup) reported@warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK I can no longer claim my voucher please fix this