Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/05/2026 07:15

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Edinburgh, Cookstown, Hackney, London, Enfield Town, Mansfield, Worcester, Croydon, Dumfries, Middlesbrough, Birmingham, Cardiff, Halifax and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomCookstown Phone
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomEnfield Town Internet
United KingdomMansfield Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BKristijanos Kristijanos B (@BKristijanos) reported

    @VodafoneUK Any reason the internet speed in NG33 / South Lincolnshire has been really slow of late? Talking 2-3 Meg Download rather than usual 50

  • faith50938108 faith (@faith50938108) reported

    @FewAlexander @VodafoneUK That happened to me last week I was crying but when I met Dabrave_code on Instagram he help me to recovered it and I am so happy 🥰*

  • DiamondHell Diamond Hell (@DiamondHell) reported

    just wondering, @VodafoneUK do you take down your customer portal after 11PM EVERY night? Sure seems like it's down every time I try to log in late evening.

  • Haffertee Fiona Baker (@Haffertee) reported

    I sure hope @thecgf are not using @VodafoneUK in Birmingham for the event communications ! No signal anywhere in brum ! Apart from one tiny spot on Bromford lane it seems

  • imstephaniex ً (@imstephaniex) reported

    @VodafoneUK got to the checkouts in Tesco and tried to use the £2.50 snacks/drinks voucher on the app for my rewards and the app is down so now I’ve had to pay for my items?? 😭

  • WendySc46964532 Wendy Scott (@WendySc46964532) reported

    @25_Deery @VodafoneUK Same here. I’ve been trying to upgrade my phone since last night but the website and app are both still down for maintenance!

  • ChelseaJadeL Chelsea Jade (@ChelseaJadeL) reported

    @VodafoneUK hey I need to reset my password but I can see digital services are down. Can someone help with this?

  • Tweeter99989 🏴󠁧󠁢󠁷󠁬󠁳󠁿Tweety-Pie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Tweeter99989) reported

    @VodafoneUK app not working AGAIN - unbelievable 🙄

  • DavidBHerbert David H. 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 🇺🇸 (@DavidBHerbert) reported

    @VodafoneUK Cannot log into my account as receiving this message "We’re currently experiencing issues with our Digital services" It's been like this for hours, when will this be up and running again?

  • JillTowers Jill Towers: I FOLLOW BACK: (NOT an invite to DM!) (@JillTowers) reported

    @VodafoneUK Is the Vodafone app down? I’ve tried unsuccessfully to sign in numerous times, (even though I never signed out in the first place) 🤬🤬🤬🤬 PLEASE REPLY!

  • JillTowers Jill Towers: I FOLLOW BACK: (NOT an invite to DM!) (@JillTowers) reported

    @VodafoneUK Is the Vodafone app down? I tried logging on and it won’t let me sign in (even though I never signed out!) 🤬🤬🤬

  • TylerRo69315791 Tyler Roberts (@TylerRo69315791) reported

    @VodafoneUK How am I suppose to pay my bill if none of your services are available? I have been on live chat now for 20 mins, 10 of those I’ve been ignored. Customer service is terrible of recent. I need to pay my bill!

  • DoublexG_95 Gianluca Gaspari ⭐ (@DoublexG_95) reported

    @VodafoneUK @Felipe08495243 Still down guys….

  • Notwork_Matt Matt Piercy (@Notwork_Matt) reported

    Hey @VodafoneUK I’m in the US, phone stopped working, I need to remove a spending cap? Your systems are down so phone rendered useless. Need it for navigation. Any suggestions?

  • halling_andrew Andrew Halling (@halling_andrew) reported

    @JillTowers @VodafoneUK Same for me so I guess it’s down

  • Haffertee Fiona Baker (@Haffertee) reported

    @VodafoneUK hey what’s going on in Birmingham ? No signal barely apart from a tiny spot down bromford lane . I know it’s a issue in area but seriously? We’ve got the Commonwealth games starting next week ! Supposed to be showing how great Brum is .

  • ShioKumar4 Shio Kumar Socialist : 2024 (@ShioKumar4) reported

    Vodafone net speed very slow , I have 399/- per month post paid plan . @VodafoneUK @VodafoneGroup mobile number 8239578660

  • dazzy1878 Daryl Long (@dazzy1878) reported

    Twitter….I’m seeking your advice. After 20 years of being a @VodafoneUK customer, I don’t recall ever having such poor service/signal as I have the last 18 months & so the time has come to switch. I’m thinking @EE but I’d welcome any feedback/alternative recommendations? Thanks

  • PepperPhill Phill Pepper (@PepperPhill) reported

    @VodafoneUK My contract ended years ago. You started another one without my permission. I should be on rolling. I have transcripts as evidence. Your call centres tell me the issue has been resolved or just hang up.... you treat existing customers appalingly.

  • 25_Deery Shane Deery (@25_Deery) reported

    Come on @VodafoneUK it’s nearly 4am & the my Vodafone app & website has been down since 7pm last night & this is getting be on a joke now & for people doing night shifts & I understand doing it in the middle of night.

  • mounsey John Mounsey🛒 (@mounsey) reported

    @VodafoneUK something has changed here in central Sheffield (for my 4G connection, at least..) following a recent issue and subsequent "fix". VERY poor service... am I alone? Pathetic signal at present this week.

  • Haffertee Fiona Baker (@Haffertee) reported

    @VodafoneUK Wow Your advisor Sama on the direct message chat is rude and needs to get back to bed and wake up on the right side of it

  • charlotte_a_s Charlotte (she/her) (@charlotte_a_s) reported

    @VodafoneUK can you offer any help please?

  • sophieejoannee Soph (@sophieejoannee) reported

    @VodafoneUK Let’s hope so. It’s been down all week.

  • JillTowers Jill Towers: I FOLLOW BACK: (NOT an invite to DM!) (@JillTowers) reported

    @VodafoneUK @TylerRo69315791 Is your app STILL down? 🤬

  • CarlThompson84 Carl Thompson (@CarlThompson84) reported

    @VodafoneUK I am trying to pay my bill. I have rang 191 and constantly getting cut off and the website not working

  • Dunkndisorderly Duncan (@Dunkndisorderly) reported

    @VodafoneUK Hi, I can't access my log in page your site seems to be down. Do you know when it will be back up?

  • tommyhowie82 Tommy Howie (@tommyhowie82) reported

    @PaulFarrell5 @VodafoneUK Can’t believe how bad their customer service is especially with this being my 1st order!

  • Leeds_Chappie Jason Franklin (@Leeds_Chappie) reported

    @VodafoneUK Hi noticed that when my dad phoned me I got a sound on my phone like it was about to hang up. This happened after 5 minutes then a constant buzzing on my landline? #anyideas

  • nicxlass ᓚᘏᗢ (@nicxlass) reported

    @VodafoneUK fix ur ******* app losers!! thieves and on too of that incompetent