Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Bury, Glasgow, London, Blackburn, Harringay, Hampstead, Crewe, Edinburgh, Northampton, Cardiff, Knaresborough, Dublin, Sheffield, Coleraine and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Phone | |
| Glasgow |
Internet | |
| London |
Internet | |
| Blackburn |
Internet | |
| Harringay |
Phone | |
| Hampstead |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Giggins
(@giggyloz) reported
@VodafoneUK How long does it usually take for you to deal with a written complaint about our broadband? Online fprm submitted and still waiting for response
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marie griffiths
(@mformarie) reported
@CChapmanVisuals @VodafoneUK I have been told by 2 Vodafone advisors that the process of emailing me my QR code to access my eSIM is not working and hasn't been since Monday....
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Robert H (who/what)
(@DocEvil666) reported
@VodafoneUK well this is awkward, 10 days after my original install date, I'm finally online. However your Vodafone Broadband app says my router isn't supported! I'm on the same network WTF? 😡
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Ben
(@thebennyboy1) reported
@VodafoneUK I've contacted you twice to resolve an issue of my recent full fibre upgrade not appearing on my account, and not being correctly billed for it. It's still not resolved and i'm still being billed incorrectly.
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Alexandra
(@alexandrahind) reported
@VodafoneUK I have spoken to 3 different people and when they can’t give me the same deal I can get elsewhere I ask to cancel my plan and they suddenly get disconnected! It’s also a nightmare to get through to anyone whether it’s the live chat or phone! Awful service!
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Chris Ballard
(@TechGuyCumbria) reported
@VodafoneUK @sockshopuk Lol you can’t even sort customers issues out I wouldn’t hold by breath for this!.. time to move on
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Paul Jackson
(@Paul23Jackson) reported
@VodafoneUK Why is my internet connection so poor? When does my contract end ffs?!
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Siânbob Squarepants 🏴
(@TotalSmeghead89) reported
@VodafoneUK Nothing in our area, it's just gone slow the last few months No 5g in our area at all
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Chris Chapman
(@CChapmanVisuals) reported
@mformarie @VodafoneUK Mine has eventually worked but was never sent an email, they did it via the EID number when i called to ask for progress, I got a notification on the phone instead
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KittyFeetxxx
(@KittyFeetxxx) reported
@VodafoneUK @Tropnevad1978 How long does it take for a new sim to be topped up? It’s took my payment but not done anything I need it for work! Fed up of constant trouble with Vodafone
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iKyle 🇺🇦🏳️🌈#SaucyMinx
(@iKyle2017) reported
@VodafoneUK so it’s taken 35 minutes so far and all I’ve had is one reply asking for my date of birth and the pin number your advisor sent via a text, then nothing, utterly useless service. #vodafonefail
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iKyle 🇺🇦🏳️🌈#SaucyMinx
(@iKyle2017) reported
@VodafoneUK Don’t we just love stupid responses, do you honestly believe I wouldn’t first try that 😡
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Emily Major
(@emily_major98) reported
@VodafoneUK Is there a reason the Vodafone app has been down for over 48 hours?
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Chris M Pattinson
(@ChrisMPattinson) reported
@VodafoneUK The Morissons @Morrisons Gift cards you give on Verify don’t work. Morrisons claim it is Vodafone’s fault. Can you help please?
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Andy Mercer
(@APMercer) reported
@VodafoneUK Another day without BB. No communication to let us know what the problem is. No contact from an engineer to check the installation. No date to let us know when it is going live. Nothing. Just automated replies wanting us to enter details again and again which make no difference.
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Lee Faichney
(@leefaichney) reported
from
Ipswich District, England
@VodafoneUK - utterly useless when cancelling during a cooling off period - @BTBusiness - utterly useless. Only work Monday to Friday. Crap crap crap customer service.
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de519n
(@de519n) reported
@VodafoneUK why has all my settings changed on my account when I haven’t changed anything I go on the app and you are having technical issues Sort your **** out or I’m gone when my contract ends in 2 months
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Adil Khan Deshmukh
(@dillytoon) reported
@VodafoneUK I cannot login to my MyVodafone account after it booted me out of it earlier today. Please can you let me know what time I can speak to an adviser to discuss potential contract renewal
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Martyn Sommerville
(@caddymart) reported
@VodafoneUK Hi... what steps do I need to take to change my broadband? Yours 'used to be decent' but over last couple of months it's poor... so I'm going to change supplier
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Chris M Pattinson
(@ChrisMPattinson) reported
@VodafoneUK The Morissons @Morrisons Gift cards you give on VeryMe don’t work. Morrisons claim it is Vodafone’s fault. Can you help please?
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Andrew
(@andrewthemanc) reported
@VodafoneUK as a new customer, last Friday, I'm still waiting after various failed web chats to get my landline connected. Last web chat today, 5th in the queue, 50mins later get to 1st to be told "all our agents busy" and that's it? #VodafonePoorService
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Peter Noble
(@PeterNo45097970) reported
@VodafoneUK it would be good if you can give a solution date for the outage of your services in Thorne, Doncaster. You must share masts with O2, as there services are off as well.
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Chris M Pattinson
(@ChrisMPattinson) reported
@VodafoneUK The Morissons @Morrisons Gift cards you give on VeryMe Rewards don’t work. Morrisons claim it is Vodafone’s fault. Can you help please?
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acacia b begley 🥨
(@AcaciaBegley) reported
@VodafoneUK No thanks. Been through it all a thousand times, service is the worst broadband I’ve ever had and cannot wait to change providers. Not wasting more hours of my life going round in circles because Vodafone customer services haven’t got a clue what day it is.
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Mr Dapper s
(@MrDappers1) reported
@VodafoneUK disgusting service,just got disconnected as online agents want to go home I assume!left with me no resolution& told me I pay £10 per month for apple pay when I use Samsung. left high and dry after 3 hours on chat.shocking service,hopefully the chat service is recorded
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Joanne Wood
(@joannepwood) reported
@VodafoneUK why can’t I text donate from my phone to @BBCCiN ????? #help #ChildrenInNeed2022
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Mr Dapper s
(@MrDappers1) reported
@VodafoneUK why is the customer service so so so wrong. 3 hours on a chat, offered compensation then offered contract then offered something, then offered I don't know what and then disconnected following a Vodafone chat service from 7pm to 10pm. Resolution = NONE
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marie griffiths
(@mformarie) reported
@VodafoneUK @Nath_Joyce It seems many of your systems are down! Poor show @VodafoneUK still waiting 5 days for my QR code to activate my esim
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Andrew
(@andrewthemanc) reported
@AhmedShelbaya is this the way to deal with your customers, I thought @virginmedia were bad but after 1 week of being a @VodafoneUK customer, I'm not so sure. #VodafonePoorService