1. Home
  2. Companies
  3. Vodafone
Vodafone

Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 8: Problems at Vodafone

Vodafone is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Northampton, Birmingham, Luton, Edinburgh, Enfield Town, Manchester, St Helens, Batley, Walsall, Didcot, Bristol, Dublin, City of London, and Islington.

CityProblem TypeReport Time
London Internet 2 hours ago
London Total Blackout 6 hours ago
London Internet 6 hours ago
Northampton Phone 8 hours ago
London Internet 8 hours ago
Birmingham Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • NaomiAJohnson
    Nimini nom (@NaomiAJohnson) reported

    @VodafoneUK network is down in our area so mobile broadband not working. Can't sign up for alerts though as I don't have a Vodafone number?! Great when trying to work from home

  • CelaLemos
    marcela araujo (@CelaLemos) reported

    Hey @VodafoneUK is the 4th time the connection went down today and your app won’t let me ask for the discount. It says I had already redeemed, but I redeemed it on march (on march’s bill). Can you help me with that? It also went down several times this weekend.

  • TallulahBaker1
    Tallulah Baker (@TallulahBaker1) reported

    @VodafoneUK hi there I sent a request in on 10th April to unlock my phone, I received a “your request is pending “ email but not had anything further. Could you help?

  • LesTwigg
    Les Twigg (@LesTwigg) reported

    @VodafoneUK If you sign up for a service then the network is upgraded, can you move to a faster service, penalty free, before the contract is up?

  • LONDONXBOY
    ANKARALI (@LONDONXBOY) reported

    @VodafoneUK @alchetex Useless service ! They don't even know when will be installation date ! NOBADY turned on

  • LesTwigg
    Les Twigg (@LesTwigg) reported

    @VodafoneUK Not currently with Vodafone. Just looking at our options. Only Superfast 1 available to us at present (13Mbps). Hopefully network will be upgraded before the 24 month contract is up.

  • irGwyn
    irGwyn (@irGwyn) reported

    @VodafoneUK DMs don’t appear to work very well besides, it is difficult to get connected when your mobile data doesn’t work, and the line is down :/

  • alchetex
    ALCHETEX (@alchetex) reported

    @VodafoneUK Half an hour to ask for a complaint to be made.

  • speedyb
    Dave - Stay Hands, Wash Your Insides 🏠 (@speedyb) reported

    @VodafoneUK One, rather simple, question - Does your latest modem sent out to customers let you rename devices from the web interface? Not the network SSID, Not MAC filtering, but renaming devices so they don't all appear as "Computer-14" or similar. Thanks.

  • dazeon
    Daryl Sunderland (@dazeon) reported

    @VodafoneUK Is there any support yet for a modem-only mode, allowing us to use our own router or mesh system?

  • speedyb
    Dave - Stay Hands, Wash Your Insides 🏠 (@speedyb) reported

    @VodafoneUK Nope. You'll only talk to the account holder, even though my name is on the account too. I can literally pick up her phone from the other side of the desk and pretend to be her, but you'll still not resvole the issue. Not sure why you even have a social media presence.

  • alchetex
    ALCHETEX (@alchetex) reported

    @VodafoneUK An appalling level of service and I am going to report violations of GDPR and the Data protections act to @ofcom Vodafone not a safe network at all.

  • frenchhaggis33
    ★彡 Al Dente 彡★ (@frenchhaggis33) reported

    @VodafoneUK stop asking your brainless customer service agents to ask us if they can ask security questions!! this is plain stupid!

  • kelvin_fay
    First Vaccination done (@kelvin_fay) reported

    @VodafoneUK the signal in Hartley Wintney Hampshire is almost non-existant. There were works being carried out over the weekend but finished by Monday apparently. What's the latest news? When can we expect to get what we're paying for?

  • Jordkendall
    Jordan Kendall (@Jordkendall) reported

    Avoid @VodafoneUK at all costs, worst company ever

  • RebeccaSurgey
    Rebecca Surgey (@RebeccaSurgey) reported

    @VodafoneUK Just a basic reliable 4G signal on my phone would be a start.

  • liam27OFFICAL
    Liam (@liam27OFFICAL) reported

    @VodafoneUK what’s going on with the service in Newcastle??

  • dharmeshvvaland
    Dharmesh Valand (@dharmeshvvaland) reported

    Absolutely horrendous experience with @VodafoneUK. They told me numerous that I don't owe them any money, but this morning they sent me a letter via debt collection agency asking for money. Been on the phone with CS for over 3hrs. No one is able to fix! Don't use @VodafoneUK!

  • ScottSuther15
    Scott Sutherland (@ScottSuther15) reported

    @VodafoneUK - I guess hanging up, when you still haven't resolved a billing issue in 6 months, is the way you train your complaints team to handle things. Top quality customer service right there.

  • claireabellr85
    ℂ𝕝𝕒𝕚𝕣𝕖 (@claireabellr85) reported

    This is becoming a joke now @charlieryan18x @VodafoneUK down again!!

  • XEFZl
    like pinned for 🍪 (@XEFZl) reported

    @vodafoneuk internet's been down for last 3 hours lads , beg u fix this its *************** now icl

  • ben_nuttall_
    Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Shock horror for the 5th time today my @VodafoneUK broadband had cut out right in the middle of a conference call at work! I wonder if I will get a wonderful non answers from them on Twitter again!

  • iAnishPatel
    Anish Patel (@iAnishPatel) reported

    @VodafoneUK Had conversation with you but still not happy. You guys want early termination fees even though your service is not as per contract. Device was with you since 1 month still get charged for it.

  • LJWebster_SCVO
    Elizabeth Webster (@LJWebster_SCVO) reported

    @VodafoneUK My broadband has been shocking & worse so over the last week, customer service tells me it's fine!? Trying to work...I have spent the WHOLE day reconnecting every couple of minutes doesnt matter which room i'm in. Appaling broadband the worst we've been with 🤯

  • LONDONXBOY
    ANKARALI (@LONDONXBOY) reported

    @VodafoneUK my internet installation 19 of April but nobody come for installation ! useless service

  • alchetex
    ALCHETEX (@alchetex) reported

    @VodafoneUK Deeadful service. All those nuisance calls are instigated by Vodfone. It’s a strategy to tap calls

  • TheHamster1991
    Ashley (@TheHamster1991) reported

    @VodafoneUK Perhaps your call centres not cutting me off whilst on hold would help for a start 😡

  • alchetex
    ALCHETEX (@alchetex) reported

    @VodafoneUK That system is bad and clearly set up because it’s a huge problem. Our phones are getting tapped and you know about it.

  • a1zico
    Z (@a1zico) reported

    @VodafoneUK why is ur network so ****

  • Doc_TOX1C
    Doc_TOXIC (@Doc_TOX1C) reported

    @VodafoneUK here we go again Vodafone with the ******* incompetence. How hard is it for an automated message to put me through to a person? I want my goddam ******* service actually provided. I don't pay you to ******* I pay for internet