Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Derby, London, Didcot, Ramsgate, Paddington, Croydon, Milton Keynes, Halifax, Hammersmith, Glasgow, Southall, City of Westminster, Hemel Hempstead, Portsmouth and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Phone | |
| London |
Phone | |
| Didcot |
Internet | |
| Ramsgate |
||
| Paddington |
Internet | |
| Croydon |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Sheard 🔵⚪️
(@sheardypants) reported
from
Birkenshaw, England
@VodafoneUK still can’t make or receive calls in BD112DL multiple people have the same problem.
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Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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Mark Frary🇬🇧🏴
(@FraryMark) reported
from
Hempton, England
@VodafoneUK If I’m trying to send an email ,or search for parts ,etc . If I loose 4G . There’s no chance of it working on 3G. I’ve learnt 2 places right down the yard where the sprayer fills up we get 4G. How will 2G /3G help with calls etc
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Cllr. Prof Samer Bagaeen #Cities
(@samerbagaeen) reported
from
Brighton and Hove, England
@VodafoneUK @LewisHamilton It’s not #5G that’s the CNN problem, mostly. It’s cowboy agents you & other mobile operators are using in UK towns & cities ramming the cabinets & masts where communities do not want them. Good luck in #MugelloGP Lewis. Let’s go get that century!
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Soufian
(@tonyjayfunk) reported
from
Richmond, England
How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom
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hassina karim x
(@hassinakarim_) reported
from
Glenrothes, Scotland
@VodafoneUK why is it so difficult to try and get through to your customer service!!!!
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Chris Sheard 🔵⚪️
(@sheardypants) reported
from
Birkenshaw, England
@VodafoneUK can you assist my wife and I are both having issues with 4G connection at home. Post code BD11 2DL
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Chris Cameron
(@littlechriscam) reported
from
Doncaster, England
@VodafoneUK Have been trying to call you all morning and have tried 26 times now! As soon as I've gone through security you hang up. I have an issue with one of my lines I need to speak to you about!
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Chris Gullick
(@chrisgullick) reported
from
Borough of Torbay, England
@VodafoneUK @onecom so you sold my father, who has dementia, a plan and when his wife called up to cancel and explain she was told she had to pay and if she didn’t there would be ‘consequences’. Is threatening dementia patients and their families part of your business model?
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Poplar, England
@VodafoneUK your iOS app no longer tells me how many days left until my new cycle of data? I’ve checked and I am running the latest version of the app. Any known issues with it guys?
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Sean Donnelly
(@1SDonnelly) reported
from
Nantwich, England
@VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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nick waplington
(@nickwaplington) reported
from
Poplar, England
@OpenreachHelp After talking to @VodafoneUK it seems my broadband has been turn off by the rude aggressive Openreach engineer who was working on the box on my house for another customer. Is this really how Openreach engineers operate ?
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Ipek Ozerim
(@IpekOzerim) reported
from
Walthamstow, England
@VodafoneUK Thank you for reaching out. Ideally, I’d like to see Turkey and North Cyprus back on Vodafone UK’s roam-free list. But if that is not possible, you should announce this change of service and offer a 30-day option for customers to quit their contract. I’ll DM you now
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Cosmina Anna Moghior
(@CosminaAnnaMogh) reported
from
Hillingdon, England
5 more months left from my contract with @VodafoneUK and I'm done with them-the worst customer service you could ever get 🤬🤬🤬🤬
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Matt Kilcoyne 😄
(@MRJKilcoyne) reported
from
Edinburgh, Scotland
@matthewlesh @VodafoneUK Matt, I'm sorry to hear this has ruined your day. As someone with colleagues that use @VodafoneUK I'm worried at this shocking service. May have to tell them to use another company!
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Paul Campbell
(@StarshapedPaul) reported
from
Kells, Northern Ireland
@DarranMcC @VodafoneUK Might not be any connection with your issue but I know there is a new 17.5m tower with planning approval at the filling station just down from the church. It will be used by VF and O2 for 4G don't know if it's built yet.
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Mark Fennell.
(@marcmarkie75) reported
from
East Garston, England
@VodafoneUK not working in my area. RG177EX
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Neil
(@nugiperous) reported
from
Salford, England
Thank you @VodafoneUK for the worst cs. Pretty much illegally charging me to leave my bb contract early despite not providing the minimum guaranteed speed. Got fobbed off in every single phone call.
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nick waplington
(@nickwaplington) reported
from
Poplar, England
@VodafoneUK @OpenreachHelp An engineer came to install a line for a neighbour from box on my house. He was super rude and aggressive and when he left out internet no longer worked please help
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fairplaynafe
(@nathanemm) reported
from
Market Lavington, England
@VodafoneUK **** that, probably charge me another £2
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Adam Hope 🏏
(@Hop3y) reported
from
Burnley, England
@VodafoneUK I think your fibre WiFi is down in BB12. Nothing on status checker but getting a red flashing light on WiFi.
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nick waplington
(@nickwaplington) reported
from
Hackney, England
@OpenreachHelp You’re rude and aggressive engineer turned off my WiFi while fixing a neighbours yesterday. @VodafoneUK have confirmed this. I do not see why I have to wait 3 days to have you send someone out to turn it back on. Please DO NOT send the person who came yesterday
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Red 21 💚💛🖤 😇
(@luv_tracey) reported
from
Hinckley, England
@VodafoneUK any issues with the mY Vodafone app. My mum can’t get it to work and I live 100 miles away . Been to a shop and tried the text help but no one could help. SOS 🆘 HELP
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs