Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Staines, City of Westminster, Newcastle upon Tyne, Dublin, Reading, Halifax, Blackburn, Batley, Southwark, Thatcham, Poole, Wembley, Dartford and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Staines |
Phone | |
| City of Westminster |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
 Dublin |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Ja Vu
(@DaveJames78) reported
Credit to @VodafoneUK where it’s due. I reported my broadband dropping yesterday afternoon. I spoke to Kim on the phone who was incredibly helpful and booked an Openreach engineer, who arrived first thing today and sorted the problem (which wasn’t simple). Thanks!
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Chunky but funky
(@AlexanderBc1994) reported
from
Linwood, Scotland
@VodafoneUk have went round in circles for 3 month and now they can’t seem to fix my phone so they are just ignoring the messages now! Worst phone company ever!! shambles of a company! roll on may so i can leave them! #avoidvodafone #avoid #vodafone
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AJ
(@HubbleAJ) reported
@VodafoneUK the signal in sk5 is patchy today, keeps dropping to 1 bar but no issues showing? I am only a week in new contract, hope this isn’t how it’s gonna be 😬
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK may aswell just admitted defeat that my network are not going to arrange a replacement handset but there still going to collect there money 5 weeks no phone absolute shambles of a network where the staff are simply not interested in the people who pay there wages
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Joe Ursell
(@joeursell) reported
@VodafoneUK now on my fourth call to your team trying to get my query resolved. every time I'm told something completely different, assured it has been fixed, only to later discover that it hasn't been. Very poor.
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Richard Hilsley
(@RichardHilsley) reported
@derazem @VodafoneUK I've been awaiting a graphite phone but they cancelled my order and had me sat waiting like a idiot , good luck mate I ring and offshore always answer absolute disastrous customer service
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Trevor
(@TrevorMwiu) reported
@VodafoneUK Hi, ported my number succesfully yesterday and all was well until 3hrs ago. My simcard is unable to connect to the network and my number when called states that it's not recognised
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Martin Stanley
(@MartinStanley20) reported
@VodafoneUK Sent you a message as requested, nice to see the level of customer service increases dramatically via social media from the piss poor effort over the telephone. Silence has been the reply so far!!
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Ashley Gizon
(@gizthis) reported
Vodafone broadband down again. Happy new year @VodafoneUK
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Point Zero
(@FastnCuriousss) reported
@VodafoneUK Month & Half down I'm still waiting for the final bill & a refund. I won't be surprised as my partner got a vodafone cheque recently for a refund dating back to 2014. You're still better here, aint you?
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Ethan 𓅓
(@EthanNoLimit) reported
@dazwtd @daz @VodafoneUK down bad
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🏳️🌈(((CalenEledh)))🏳️🌈 #BLM
(@caleneledh) reported
@VodafoneUK Why is there always "technical difficulties" when opting out of a bundle? Do I now have to wait days for it to auto cancel?
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joelcooper2408
(@joelcooper2408) reported
@VodafoneUK my phone isn’t recognising any Vodafone service at all despite my sisters phone having service on Vodafone - nothing in surrounding area either?
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terry
(@senagiiw) reported
@VodafoneUK good customer service is better than a reward!! 😡😡
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Amy Curley
(@amycurlz) reported
@VodafoneUK your customer service is an absolute shambles, literally going around in circles! Now need a second engineer to come out and give a second opinion, what’s the point? Been off all Christmas and won’t be back on for us to WFH #Joke
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Azem Alptekin
(@derazem) reported
@VodafoneUK is the worst GSM operator ever! I requested a blue phone but was sent a graphite colour. For the last 3 days and trying to connect with the right person for many hours, I still have no idea how I will return the phone in my hand.
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lindsay harris
(@missfigure1) reported
@VodafoneUK what’s the number to a person who will sort this mess out??public Liability insurance details who are you with?? @TheSun any help with this vodaphone refuse to give md details yet I have a legal right?
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Socket to ‘em
(@SocketToEm) reported
Morning. Anyone else have zero signal and no WiFi calling with @VodafoneUK #vodafonedown ? They are telling me that thousands of customers are affected.
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Martin Stanley
(@MartinStanley20) reported
@VodafoneUK What is the point in putting everything online if nothing ******* works!!! The so-called simple process of unlocking my phone to any network doesn’t work - heaven for bid I actually want to call your so-called customer services department and speak to a human being.
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NewocAR
(@NewocAR) reported
@VodafoneUK hello, how can one speak to customer services if they no longer have a phone number? Mother-in-law took out a contract but sent it back, yet to receive refund. Can't get past the "help" bots as she no longer has a number! Help please 🙏
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Mark Duffy
(@Magnumflyer) reported
@VodafoneUK You never hear of anybody winning any of the draws on verymerewards is there any point in having verymerewards
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lindsay harris
(@missfigure1) reported
@VodafoneUK not one bit of help today it’s again another month starting with no phone 3months of hell now I’ve been robbed by the postman and vodaphone done nothing at all 😡bet your charge me tho well thanks to Stubbs it was sorted now other workers won’t help disgusting
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Craig Oldham
(@craigjoldham31) reported
@VodafoneUK Hi I’m trying to remove the secure net from one number in my account I can seem to do it on the app can anyone help
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Christopher Retford
(@gadgetguruk) reported
Thank you @VodafoneUK you have well and truly messed my account up. Not only for 6 days could you not get my cellular service working on my Apple Watch, but you have managed to kill my service on my iPhone as well. I can’t even call to get help!
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Planet Greg
(@PlanetGregMusic) reported
@Gary_Lucy @VodafoneUK They really are world beaters at bad customer service!
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Tristan Webb
(@tristanwebb) reported
@LukeVernon @VodafoneUK They used to be the best for roaming and signal that’s why I kept with them when I upgraded in October was told there would be no change to roaming
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Prashant Jatav
(@Prashan88615702) reported
What happen @VodafoneUK @vodafone my vodafone number 8006447123 What is the problem? Vodafone has closed my number. I have been worrying to get my number for the last 1 year, but Vodafone is not taking any action on any of my problems.
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK anybody going to other attempting to help ????
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G2
(@DjG2uk) reported
@VodafoneUK “insert the most rude message here”
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Ashley Gizon
(@gizthis) reported
@VodafoneUK broadband still not working . Two green lights in router no internet connection.