Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 03/01/2026 12:30

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Edinburgh, Hammersmith, Leicester, London, Bury, Glasgow, Blackburn, Harringay, Hampstead, Crewe, Northampton, Cardiff, Knaresborough, Dublin and Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomHammersmith Wi-fi
United KingdomLeicester Internet
United KingdomLondon Internet
United KingdomBury Phone
United KingdomGlasgow Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SharkBarky Kai Preshaw 🍪 #UnitedIreland 🇮🇪 (@SharkBarky) reported from Omagh, Northern Ireland

    @VodafoneUK poor customer service today! Just trying to sort my overdue bill out bit nothing seems done and your collections team are not helpful

  • VodafoneWith Frustrated with Vodafone (@VodafoneWith) reported

    @VodafoneUK Desperate for customer service. Collected my iPhone on 15th of February for repair. 10 weeks later and you can't find it - I must wait for your internal investigation? I am drowning in your process 12+ hours on phone and IM and counting just to get some consideration.😡

  • seanbrady2 seanbrady (@seanbrady2) reported

    @VodafoneUK I am visiting a elderly relative in Hospital, she is frightened of using her phone because she doesn't know how much allowance she has, I have called 44555 as she doesn't have a smart phone. It says it is not working anymore. How can I find out for her ?

  • Yalini_Freedom Yalini 🌸🌸 #EndLockdowns with #Ivermectin 🌸🌸 (@Yalini_Freedom) reported

    @VodafoneUK The DM sent me to a bot asking random stupid Qs

  • JunHsiao Jun_Hsiao (@JunHsiao) reported

    @VodafoneUK third time in a month the broadband speed is as slow as zero connection in the evening,i regret i joined vodafone one month ago, any chance i can get out of ur contract without early exit fee?

  • DecRedwood Dec Redwood (@DecRedwood) reported

    @VodafoneUK dropping a 4.5% price increase when the CPI is at 0.6%. You might as well have my bank login chaps it'll be easier to rob me👍

  • rafthemaster Richard Frame (@rafthemaster) reported

    Yo @VodafoneUK what’s the compensation policy on the nice people from @CityFibre carelessly breaking my fibre connection - I can’t WFH like I should because of it, I expect to reimbursed for the outage (total service loss), support have booked an engineer visit for ASAP

  • jamiea94 Jamie (@jamiea94) reported

    @VodafoneUK having a few problems with my 4G in my area (Blackburn, Lancashire) at the moment, internet not loading properly, buffering videos etc. Is there an outage in my area? Thanks

  • _Annabelle_ Annabelle Michael (@_Annabelle_) reported

    @VodafoneUK what’s going on with the internet today? Both broadband and 4g have been playing up. Also the network status checker on the app is an absolute joke. Please someone sort it out.

  • BsEcNorwichHigh MrsWells (@BsEcNorwichHigh) reported

    @VodafoneUK really not impressed with the level of customer service. Was assured of a call back to assist with finding my son’s lost phone! Still no call back, so I’m calling AGAIN. The hours I have wasted trying to get to the bottom of this is getting beyond a joke! 🤯

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • rippo Richard Wilde (@rippo) reported

    @NRKirby @vodaphoneuk @VodafoneUK No it was a spam call pure and simple, the trouble is I am now getting about 4-6 a week. Either its a chines robot saying I got a parcel waiting and they need payment or these even worse types of spam.

  • HausSheffield Tom (@HausSheffield) reported

    @VodafoneUK As a business customer I am unable to make an upgrade online, telephone is the method o have been directed to multiple times. Thanks your help

  • BrielaaBellaa saaaweetface. | knots magician. (@BrielaaBellaa) reported

    You lots network is being real bad vibes today. Sort it out @VodafoneUK

  • WhoSue9 WhoamI 👽 (@WhoSue9) reported

    @VodafoneUK My phone bill is £71. It should be £56. I sent my s10+ back but a month after Vodafone signed for the delivery I'm told you haven't recieved the phone. Could i have the number of the the trade in discounts/Customer service department as i have proof of delivery too 🙄

  • HarryShotton Harry (@HarryShotton) reported

    @VodafoneUK still no signal in Wembley Park! Please fix it or refund my money ASAP

  • Jamie56001548 Jasmine (@Jamie56001548) reported

    @MrMikeStanton @VodafoneUK They have access to all the details on your phone I stupidly clicked the link because I was expecting a parcel and they managed to shop on wayfair for £20 and nearly ordered dominos before I got an alert from my bank that’s when I had to cancel my card and everything

  • bearandmouse11 riches2rekt (@bearandmouse11) reported

    @VodafoneUK I have had no broadband for over 24 hours. Customer Services have found no fault. This isn't the first time, can I please be released from my contract so I can move to a competent provider?

  • keg42 Paul Sherry (@keg42) reported

    @VodafoneUK Not much good when I have zero network coverage and a phone that fits not support WiFi calling. I guess my whole family will move to EE network

  • ClarkP2011 Paul Clark-Wright (@ClarkP2011) reported

    @VodafoneUK hey all. I've been having poor connection since Friday on 4g, 5g & calls in the Merseyside area. I'm having to constantly go in to airplane mode and restart. Can't find any issues on your website, but there deffo is 1

  • SIRNARIO SIRNARIO (@SIRNARIO) reported

    @VodafoneUK trying to cancel my order but I have been on the phone for 30 mins. can someone dm me to assist me please.

  • NaomiAJohnson Nimini nom (@NaomiAJohnson) reported

    @O2 how long for signal issues in N16 to be fixed? @VodafoneUK WiFi is also down so we cannot use any internet. Trying to work from home!

  • get_91 Georgina Turnbull (@get_91) reported

    @VodafoneUK signal in the se9 area is shocking, not picking up calls , taking ages to dial out and extremely slow or no 4g. Been over a week now

  • Catheri54171197 Kate (@Catheri54171197) reported

    @VodafoneUK No I only have one number, how can you provide a resolution to a problem that I cannot contact, do you really only have 1 method? Could you not call me as you have the facility to do so?

  • IamSelifas Selifas 🥥 (@IamSelifas) reported

    @NickHalls4 @VodafoneUK Its frustrating, had the same feelings when three did it too, but literally every network increase their prices this time every year. It would have happened to you no matter who you were with. Probably not worth your time getting angry about.

  • Ground_Steecks B T C - 0.1 sats (@Ground_Steecks) reported

    @ThreeUK Your company is a #scam. Costumer service is rubbish. My phone signal struggle everywhere. Good think I have @VodafoneUK with me as well, and can't wait to get rid of you....

  • LizElli84723122 Liz Ellis (@LizElli84723122) reported

    @VodafoneUK Vodafone are the worst company I’ve ever had to deal with. Trying to get an old iPhone unlocked!! I’ve got more chance of winning the lottery

  • ocean_avenue46 Sarah 👑👻 (@ocean_avenue46) reported

    @VodafoneUK I've been receiving calls from mobile numbers where the phone number is the same as mine but the last 4 digits are different, & the numbers are registered to your network. How do I report this?

  • islamashraf84 Islam Ashraf (@islamashraf84) reported

    I talk to the customer service and they mentioned that the updates require 3 to 5 work days and Vodafone willcompainsate me with 12 gigabytes only(app. 1/6 of my remaining quita) which is not match with my consumption and no other soultion is available @VodafoneUK @VodafoneEgypt

  • Monemii_ Monemii (@Monemii_) reported

    @VodafoneUK So you ask me to DM you just so you can give me a link explaining price increases. You had to do that in private? Hasn’t helped me I am still a disappointed @VodafoneUK customer