Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Edinburgh, Ilkeston, Maidenhead, Paddington, Southwark, Hammersmith, Batley, Wakefield, Guildford, Birmingham, Hackney, Norwich, Dublin and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Edinburgh |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Ilkeston |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK I wouldn't waste your time. If you want to go wired just find the network settings on the console and disable "wireless" and enable "ethernet" (should do this automatically) and within seconds you'll be set. Vodafone likely won't have a clue.
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK At least I know it's not *just* here. You'd think "Liam" would tell us that in his reply, wouldn't you? just a quick "there are ongoing issues with our network" would go a LONG way. I guarantee it's not just your WiFi going down, the entire thing will be offline like here :(
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Kingslug
(@KingSlug__) reported
@VodafoneUK @neilio_uk I have taken the decision to go with a different provider as soon as my contract ends this summer!! What an AWFUL decision!! Booo I was with you for 10 years but this is really the last straw
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👁🐰🧸
(@crush3dbones) reported
@roboemjay @VodafoneUK They sent me this It could be down to the weather, we can do some troubleshooting and test the line. Do you use any devices connected directly to the router by an Ethernet cable?
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ครђคг♓...LQ💚.
(@dafa_ho_jao_) reported
@VodafoneUK Need Help😭😭
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK I feel you. I use Friday/Saturday evenings to go in VR and watch a movie with people. Not going to be doing that at this rate, or much else. They don't even compensate you for the time lost. No "sorry, we are trash and our service is run by hamsters" email. Nothing.
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👁🐰🧸
(@crush3dbones) reported
@roboemjay @VodafoneUK Yess it’s disconnecting so much, I was trying to play on Xbox and couldn’t at all , just kept disconnecting every second I thought I had bad service on my room so I left but still even next to my wifi it’s so bad
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ashleigh
(@ashleighhbutler) reported
@VodafoneUK have the worst customer service in the world 🖕🏼🖕🏼🖕🏼🖕🏼
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK Feel free to DM if you do need help/tips setting that up. It's confusing unless you're a nerd. 👍
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👁🐰🧸
(@crush3dbones) reported
@roboemjay @VodafoneUK oh shittt, sounds like something I could never do HAHA they asked me if I unplugged and plugged again but I said no, there’s no point if the wifi keeps disconnecting
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Carl
(@Carlo14601) reported
@VodafoneUK No doubt Chester will still get left behind with poor 4G. Any plans to bring 5G here yet? Don’t use the oh we are rolling out as quick as we can. There must be a date pencilled in.
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Mui
(@MuiAddai) reported
@VodafoneUK is your underground WiFi not working? I haven’t had access all week. Makes my commute so dry.
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Jason Cordingley
(@cordingleyj) reported
Don’t think I’ve ever dealt with customer service as bad as I keep getting from @VodafoneUK. I need to find myself a new phone service… #badcustomerservice #vodafone
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK They're paid to copy and paste. Must be an easy job. No technical knowledge required, which is clearly evident by the fact they don't have a functional contact page, network status, nothing. Just "meh, your problem" attitude behind a script. This better resolve itself quickly.
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👁🐰🧸
(@crush3dbones) reported
@roboemjay @VodafoneUK Do you know what’s that cable for ? like I set it up last week but I have never used that cable before so I got no clue what it is for
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Major Gill
(@Maj4u2nv) reported
@VodafoneUK I just waited 1 hour and 20 to get through to upgrades only to have the call dropped by a very rude CS rep! Do you deal with this or do I take the matter to Nick Jeffreys?
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👁🐰🧸
(@crush3dbones) reported
@roboemjay @VodafoneUK Yesss! I wish they would tell us about it and I’ll be okay with it but they just take it the piss, like just a simple sorry guys our network is down it’ll be fine in a couple hours ? but nahhhh they just like pudding us off
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ashleigh
(@ashleighhbutler) reported
@VodafoneUK 1 hour 37 minutes and counting on the phone and my issue still hasn’t been resolved
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Nick
(@nickisrani) reported
@VodafoneUK @clare_f Isn't that just the 4G jubilee line pilot? Which was running since before the decision to remove access to the underground WiFi service?
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK And yeah, they can fk off with that "DM us" bullshit. All they do is run you around in circles and pass you on to the next person. Same via phone. The online chat is operated by script readers who aren't remotely technical -at all-. Worst ISP in the UK bar none.
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Hav Inga Badday
(@AngryLittleMe) reported
@VodafoneUK Ah yes, your other joke - the famous Vodafone App! The answer you give for everything, but only ever causes more frustration because it never works!
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☘️ M 👀 R
(@mickOReg) reported
@ThatcheriteDC @VodafoneUK Go to GiffGaff It’s O2 network, good coverage No contract and you can control your monthly tariff to your personal usage Have a look
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👁🐰🧸
(@crush3dbones) reported
@roboemjay @VodafoneUK It’s not working, I connected to Xbox but it didn’t work , the ethernet don’t work because I’m already connected and couldn’t find a way to connected it, doesn’t make sense so I’ll leave it
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👁🐰🧸
(@crush3dbones) reported
@roboemjay @VodafoneUK So bad, I used to have bt but I think Vodafone is worse than bt
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Mo
(@MSABBASS) reported
@VodafoneUK the network in London had been really awful over the last 2 weeks, also there is no wifi available in the underground. What’s going on?
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LDN_001
(@001_LDN) reported
@VodafoneUK @neilio_uk Extremely disappointing @VodafoneUK as that was one of the reasons I have been with you for 6 years. Just silently removing the ability to access wifi on the tube is not cool. Lucky my contract is up & I can use another network. Adios.
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BR0CK3RZ
(@BR0CK3RZ) reported
@VodafoneUK Been with Voda since 1997. Changed to Three today. I've never been dealt with in such a shocking manner in my life. What a downturn.
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Karen Wilson
(@kgracew112) reported
@VodafoneUK hi I bought a prepaid sim for my unlocked phone but I can't make calls w in Europe or internationally. Can you help?
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK Mate, they are just reading the script and haven't got a clue. Sounds like the same crap they always try to get me to do. It's not you or your line, definitely a them problem.
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK Is yours going off this often? Like every few minutes at BEST? If so that points to a wide network issue.