Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Staines, City of Westminster, Newcastle upon Tyne, Dublin, Reading, Halifax, Blackburn, Batley, Southwark, Thatcham, Poole, Wembley, Dartford and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Staines |
Phone | |
| City of Westminster |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Dr May
(@go2guy01) reported
@VodafoneUK Really he’s 85 & doesn’t even know how to use a mobile phone never mind social media I sent you 3 forms of his ID you ask to send you
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John Landells
(@jlandells) reported
Just like every month, I'm once again fighting with @VodafoneUK to get a stupid VAT invoice that they are LEGALLY REQUIRED TO PROVIDE! Every month, I'm told it will be fixed by next month! Every month it's a different issue, but still stupidly difficult! #AvoidVodafone
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Louise Findlay-Wilson
(@BloomingLucky) reported
@VodafoneUK your Tobi service has now cut me off. For goodness sake can’t you just have some humans dealing with things
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Bob Richards
(@MaldonMan) reported
@VodafoneUK time to leave after 20 years. Hopeless customer service, billing problems for 5 months. Phones cut off, credit rating in the toilet now. Thanks guys we’ll done
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
Avoid @VodafoneUK at all cost. Worst customer services I have ever come across and I deal with a lot of internet providers
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Day 165 with only a partial broadband service provided by @VodafoneUK and now defrauded by them as well.
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Ngbantz
(@ngbantz) reported
has anyone else found @VodafoneUK signal to be even worse than it usually is lately??? I never had these issues when I was on @EE cheaper is most definitely not better and voda 5g is slower than ee 4g 😭😭😭
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Orig'nl Adam Lambert
(@adamrlambert) reported
Thanks @VodafoneBiz @VodafoneUK @VodafoneGroup I take it you are telling me to not bother applying for broadband! And if you can’t fix your error then that must be the standard of service I could expect!!
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Jay
(@RageQuitDad) reported
BE AWARE. @VodafoneUK is the worst internet provider. We have lost internet almost every night for weeks and they deny it’s an issue. They are useless *****. Don’t believe their lies about fast internet. It’s slow. It’s unreliable. And they’re lying *****.
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SeanCampbell
(@seanusay) reported
@VodafoneUK I've written an extensive email including attachments,and this complaints form isn't sufficient. I'm now out of contract and on a high payment plan and want an email address so I can chase my complaint.
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Helen Hysted
(@hhysted) reported
Online chat with @VodafoneUK from 18:39-22:23. Two orders placed and order numbers received. Apparently one order was ‘pending’ then ‘hasn’t gone through’ I asked for them both to be cancelled. Spoken to 3 team members online and one in store today. Appalling service! #Vodafone
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Jack Brincat
(@BrincatJack) reported
I'm so utterly infuriated and disappointed with @VodafoneUK and their staff's incompetence. Expect a formal complaint landing in an inbox this evening.
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Gideon Goodnews
(@giddygoodnews) reported
@MarkmacDC I think you’ll find that your employer @VodafoneUK also employs people through service companies. Is that a scandal too? - pray tell. I expect you will email your HR and finance directors tomorrow and tell them of your distress.
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Khatana
(@khatana16) reported
@VodafoneUK I reported it twice but no service yet is there any issue with the vodsfone network
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Tim Mellor
(@BIGT0806) reported
@bt_uk I've just had my letter drop through the door, telling me my broadband is going up 14.4% to nearly£60 a month-@SkyUK and @VodafoneUK offering same service for half the price,bt do not want to know #btdontcare
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Jay
(@RageQuitDad) reported
BE AWARE. @VodafoneUK is the worst internet provider. We have lost internet almost every light for weeks and they deny it’s an issue. They are useless *****. Don’t believe their lies about fast internet. It’s slow. It’s unreliable. And they’re lying *****.
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Paul
(@pauly_pg) reported
When buying a new phone from @VodafoneUK be sure to go to the high street shop. The app and online use DPD who fail to deliver and the customers are liable for the costs of the undelivered phone according to vodafone. Vodafone request “raise a civil dispute with DPD” 👏🏼
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Tony Shaw
(@tonyshawadi) reported
Interesting conversation with @EE, phone doesn’t work at home so they want me to pay 75% of my contract to leave early. Been a happy and loyal customer for over 10 years with 5 phone contracts. Time to speak to other mobile providers @VodafoneUK @O2
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Khatana
(@khatana16) reported
@VodafoneUK No service of Vodafone in chadwell heath area
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Chris Jennings 🟨🟥
(@cjluck84) reported
You're a ******* joke @VodafoneUK this is the 4th time in 6 months my broadband has been down. I reckon I've had a month in total of no internet. This is disappointing. I think I'll be giving trading standards a call, as it's not acceptable.
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Matt Brooks
(@MattJABrooks) reported
Hey @VodafoneUK - I’m struggling at the moment. I pay for international data roaming & have been told I can use my allowance when I’m travelling (specifically USA right now). I have 4G but non of my data works. This happened when I was here last month too. Can you help?
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Susan
(@susanferguson77) reported
When you top ip @VodafoneUK and it still hasn't gone through after 4 hours and there custumer service staff speak to you disgusting
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F15er
(@F15er) reported
@CityFibre & @VodafoneUK can you explain to @Ofcom & everyone why you have to cut the internet off for 14 days to facilitate the transfer of a service from one person to another? No new equipment or line is required!
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Chris Henning
(@ChrisHe65083536) reported
@jlandells @VodafoneUK Warning to anybody thinking of switching or signing up with Vodafone. Even after complaining again, you have cut off my phone service. DO NOT SIGN ANY CONTRACT WITH Vodafone Broadband or phone. They cannot deal with any issues that arise.
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Louise Findlay-Wilson
(@louisefw) reported
@VodafoneUK having a nightmare on your TOBi chat service...having spent 45 mins on it think the sales person has abandoned the session #fail
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Naomi Lemur 🧶
(@LadyLemur) reported
Hey @VodafoneUK, any idea when phone reception might be back up in ME13? Think there's an issue with local mast but nothing showing on network checker so unable to get an idea of exactly what's up. Been down for 5 days now.
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Samantha Coles
(@misssamc) reported
Have been with @ThreeUK for 3 days. Have also been on chat to Three suppprt on all of those 3 days with no solutions. Wonder if @VodafoneUK want a customer back… 🤡
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Thomas Moore
(@Tgmoore4) reported
@barryffc82 @VodafoneUK You are not alone, no man is an island….hang on a minute….
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David Moore
(@Coastee1) reported
@VodafoneUK All sorted now after a further conversation with Vodafone customer service not been a good service
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Day 164 with only a partial broadband service provided by @VodafoneUK and now defrauded by them as well. No sign of promised new router either and no word from them in over a day #VodafoneBroadband