Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Manchester, Hampstead, Chatham, Alcester, Fleet, Northampton, Hackney, St Albans, Broadstairs, City of London, Barnet, Gloucester, City of Westminster and Alnwick.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| Manchester |
Phone | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Hampstead |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Former Tory Voter
(@FormerToryVoter) reported
@VodafoneUK How do I cancel a business broadband order? I've phoned. I've done the online chat (who tell me they can't help and I have to phone up). I've written a hard copy letter to V HQ. I've contacted you via Twitter and you tell me to phone. Nobody will take responsibility.
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John Blick MM6KSJ
(@Hobgobblin_Bute) reported
After an update by @e_emobile my Network Radio stopped working. No worries though... just switched to using data on @VodafoneUK and then use the EE sim for calls. All working mighty fine now. #hamradio
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PanzerOtaku🥐👯♀️❤️🐉🌸🌽🚑
(@PanzerOtaku) reported
@VodafoneUK My landline phone hasn't been working all day but i can access the internet. I have a FTTP connection and my phone runs though the router. I've tried restarting the router, a broadband test and checked the articles but i still have no service. Can you assist. Thanks J
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Sue Allen
(@Mansellsmum) reported
2/2 @VodafoneUK call agent is saying we don’t use them, even though the engineer came to house to do the swap! Saying we should have contacted BT, even when we have a confirmation to say they contact our current provider on our behalf. #rude #incompetent #uselessBackOffice
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Clarkie
(@ClarkieThomson) reported
Everyone should phone their network, be it @ThreeUK @VodafoneUK etc and object to them allowing the government to use their towers to transmit this alert. Also @apple are the ones that are allowing your phone to be frozen if you do not react to the alert.
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Swissfodey
(@swissfodey) reported
Hey @VodafoneUK - How come you can get a verified tick by your company name and I cannot get verified because Vodafone is "not a supported network"? Can you fix this? Thank you
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Day 169 with only a partial broadband service provided by @VodafoneUK and now defrauded by them as well. #VodafoneBroadband
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Worked 42 years for my "white" privilege..
(@rwall0567) reported
@VodafoneUK Hi, just used a mobile to get customer services help with a faulty landline - no people available to help! What if I needed to get emergency services fast - who will answer for a fatality due to Vodafone negligence?
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leylo
(@theleylands) reported
@VodafoneUK my voip landline isn’t working. Contacted your ‘Xperts’ they couldn’t fix it and can’t give me a timescale as to when it will be working. We are a disabled household and rely on the phone line as a result. I explained this but it seems that you can’t do anything
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Former Tory Voter
(@FormerToryVoter) reported
@VodafoneUK It's been a week now, trying to cancel. Today I got a text from Openreach about the purported installation date.
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Day 168 with only a partial broadband service provided by @VodafoneUK and now defrauded by them as well. #VodafoneBroadband
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Kit Holder
(@KitHolder) reported
@VodafoneUK your customer service is a joke
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joanna nicole
(@joannaanicolee) reported
Serious customer service issue @VodafoneUK I need a serious issue resolving & so far it’s take 2 1 hour phone calls which I’ve been cut off from & another phone call now which I’ve already been on hold for 20 mins & am no further on
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Shafique Shah
(@BroccoliInMilk) reported
Just spoke to Kamil from the @VodafoneUK Directors Office! I found him to be rude, argumentative and incompetent. When I asked to speak to his manager, he ended the call. I recorded the conversation! Who do I log this complaint with???
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Stuart McDonald
(@stuart_smcd70) reported
@VodafoneUK I have made 3 phone calls tget my new broadband service up and running but I just can’t get a straight answer. Favourite line seems to be that it’s down to openreach. At the moment I am being quoted 7 weeks to get running and wont have any broadband for 4 weeks.
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Jujube
(@JuicyMangoes82) reported
@VodafoneUK landline down because problem with the service and your "xpert" (sic) claims that as it is not itemised that there is no compensation for loss of service. It forms part of the package & you are required to compensate. @Ofcom might wanna check this illegal practice.
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Griff - Fairness, truth and facts.
(@thegriffter) reported
Dear @VodafoneUK I understand you may have provided my mobile number to the Govt for emergency response notifications etc. Clearly I didn't agree to that. If, by not responding (I think I've switched it off) I am unable to use the phone, I do not expect to pay for that period.
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Chris
(@Christait1883) reported
Issue with @VodafoneUK - 3 hours and no resolution. Issue with @SMARTYMobileUK - fixed in 8 minutes. It's all about the service!
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Michal
(@MichalLipka) reported
Trying to get a new PAC code. Sounds like a simple task, but not for @VodafoneUK. For them, I have to spend 45min on a chat, and be referred among 4 different teams that 'can help me to get a new PAC code'. Planned practices or just hilarious? 🤔
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PhilipDixon Contractors Ltd
(@dixondrainage) reported
Feel totally let down by @VodafoneUK network coverage getting worse not better and not really caring 🙄are @EE any better ? All advice welcome
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romeo
(@azherashraf1999) reported
@VodafoneUK the worst company ever had nothing but issues 19 days and still lies from top to bottom I don’t recommend anyone take a contract with this company it’s shocking cs and the management are even worse . Going back to EE
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Kirsty Ashby
(@kirstyashby280) reported
@VodafoneUK I have 5G included in my contract, 5G phone and 5G activated in settings but never get any 5G signal where other people I have been with have been able to use it, ie. Luton, Cambridge, London. Please advise.
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itchyteeth
(@itchyteeth1) reported
When you ask @iD_Mobile_UK for help on how to pay your bill by reducing your data plan & they just tell you to contact a debt charity where as @VodafoneUK help by giving you a 25% dis on your other plan to help whilst in need goes to show you which cares 😡 #idmobile #vodaphone
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romeo
(@azherashraf1999) reported
@VodafoneUK how is this company even trading in the uk the amount of issues from start to finish the signal is rubbish and cs should move to the uk .
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ScottishPlaneSpotter
(@scotplanespot) reported
@VodafoneUK twice I've logged calls with your Broadband tech support, twice I've been promised a call back and I've given my mobile number which is clearly correct because twice I've received a text saying you tried to call when you did not. This is not good enough!
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Spud
(@conorspeed_) reported
@VodafoneUK you able to help with my landline not working? This needs to be sorted asap pls
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Rob #PBFE
(@MrSugden2) reported
@Franklyaghost @VodafoneUK There'll be something buried deep within the terms and conditions of service of every provider which will invalidate this request.
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Katie
(@LGD_UK) reported
Which broadband provider has the absolute best customer service? I'm about to implode with rage at how awful @VodafoneUK's customer support is and I need to find someone who actually cares about their customers.
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Barney 🏴🇬🇧
(@Barney666Simon) reported
What is happening @VodafoneUK with your mobile network in SO31 4NF 🤬😠😡 Been practically non existent for the last 5 days 🤬🤬🤬
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Cathy Vass
(@cathy_vas) reported
I’ve been with @VodafoneUK since 2007 but they’ve just blown it. Terrible 😣 Any recommendations for a brilliant mobile provider? #mobile #phone #vodafone