Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 03/01/2026 18:40

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Glasgow, Devizes, Edinburgh, Hammersmith, Leicester, Bury, Blackburn, Harringay, Hampstead, Crewe, Northampton, Cardiff, Knaresborough and Dublin.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomGlasgow Wi-fi
United KingdomDevizes Internet
United KingdomEdinburgh Internet
United KingdomHammersmith Wi-fi
United KingdomLeicester Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • nic4578 nicola coles (@nic4578) reported

    @VodafoneUK how long is the wait currently for your customer services? Is 1.5 hours reasonable?!

  • hamdank41046351 hamdan khan (@hamdank41046351) reported

    @VodafoneUK I’ve uploaded this image for you to have chat ID...i was chatting with Ana from your customer support team and not to a bot.

  • ScottishLachlan Scottish Lachlan (@ScottishLachlan) reported

    @02 @VodafoneUK looks like one of you are getting a new customer.

  • FinleyTheFloof FinleyTheFloof🐺🐴🔜CFZ 2022 (@FinleyTheFloof) reported

    @idgethebidge @VodafoneUK yh they such bad people once my phone bill ends im leave such over to @giffgaff

  • DashKitten Marjorie & Dash Kitten (@DashKitten) reported

    @VodafoneUK OOh 'Write a Positive Review' Hmm let me see? Thank you Vodafone for my iPhone network? No? OK......Thank you Summer Sunshine, we would be lost without you!

  • MTAquilina Mike McCauley (@MTAquilina) reported

    @VodafoneUK Can someone please respond to this as I am problems getting through to your DMS

  • MTAquilina Mike McCauley (@MTAquilina) reported

    @VodafoneUK I have been trying to contact you for half an hour trying to deactivate my secure net (which I never signed up for) can someone please get in touch or deactivate it for me

  • jcrawf74 John C (@jcrawf74) reported

    @VodafoneUK still no service in North Lanarkshire, this is now day 2.

  • Realistqx RealisT (@Realistqx) reported

    @VodafoneUK Hello. Problems are reported in the Vodafone network in Ukraine, especially in the Donetsk region. I tagged you because I couldn't find your Ukraine account. There is also a problem in Portugal. What is the reason?

  • 77thCommand 77th CIC Brigadier Bollox (@77thCommand) reported

    @VodafoneUK Confidence misplaced Tim. I got it sorted myself with no help or callback as promised from said manager. Your companies overseas contact centres are appalling. All they seem to do is lie.

  • emilyegg1 Emily Ogden (@emilyegg1) reported

    @VodafoneUK phone reception in my road is so bad I can't now even install a smart meter @edfenergy - I've complained before but nothing has been done. I live in central #Harrogate so surely you can get a phone signal sorted.

  • idgethebidge Ian Hepworth (@idgethebidge) reported

    @VodafoneUK why must I phone up to cancel a mobile data plan? Twenty minutes on hold so far. It’s pathetic.

  • Humbug99 Al go Rhythm FBPE (@Humbug99) reported

    @VodafoneUK My upload speed is now 3 times faster than my download speed on 4G data. What are you doing to fix this ongoing outage???

  • dayrob83 Rob day (@dayrob83) reported

    @VodafoneUK @virginmedia yo guys what’s going on. Ever since #vodafone has took over I never get signal, so virgin sort ur contracts out. @VodafoneUK you coverage of virgin is bad.. very bad! I even asked a vodaphone customer still no signal, but your telling virgin it’s fine wtf

  • BoeingBill1 BoeingBill 💙✈️ (@BoeingBill1) reported

    @VodafoneUK Hi.. I’m quite disgusted with the email I had about the price rise and the percentage it’s going up by.. I’m a business customer and will be looking at another provider going forward

  • HardyLiam1 Liam Hardy (@HardyLiam1) reported

    SHITE SIGNAL @VodafoneUK

  • sinead_andrews2 Sinead Andrews (@sinead_andrews2) reported

    Could someone from @VodafoneUK please explain why after 6 hours and numerous phone calls I am still not able to have extra charges added to my upgraded account removed? Looking at other providers and cancelling contract as level of customer service received is beyond appalling!!

  • ChadGregz09 Chad Gregory (@ChadGregz09) reported

    @VodafoneUK having trouble with my phone

  • thatgirlAmyRay Amy Slayyy💕 (@thatgirlAmyRay) reported

    So BT have been out to fix our Internet twice and we were met with “oh I don’t fix an issue like that. It needs a different team.” Now two days into my plan with @VodafoneUK I have no data left. Want to cry. BT are ****.

  • AliCampbellAC Ali Campbell (@AliCampbellAC) reported

    Last post from me tonight. @VodafoneUK customer service is utterly useless. if I can't operate my mobile phone or my card machine for two weeks from my business, how do you think that might affect things? Useless.

  • senoracat Michelle Peake (@senoracat) reported

    @VodafoneUK So, day 8 of elderly parent's lack of service. No landline. No broadband. No emergency communication. No empathy. No short term solution. Now definitely Monday. Which Monday??Sorry don't believe customer service at all!! Don't recommend. Complaint made and escalating

  • Amanda36945975 Amanda (@Amanda36945975) reported

    @VodafoneUK Complete let down. As soon as I can, I will leave Vodafone

  • HardyLiam1 Liam Hardy (@HardyLiam1) reported

    @VodafoneUK rubbish signal

  • _prkr Parker 💅 (@_prkr) reported

    5x agents and three hours on support and no-one can fix a (well documented) issue where BYO devices will never connect to the @VodafoneUK 5G network. Every agent has been incredibly patronising and refused to actually escalate.

  • FinleyTheFloof FinleyTheFloof🐺🐴🔜CFZ 2022 (@FinleyTheFloof) reported

    great got wait another month for body tracking ******* phone bill next week **** the body tracking cheap as f @VodafoneUK con *****

  • rob_paling Rob Paling (@rob_paling) reported

    @VodafoneUK have the worse signal ever ,now @virginmobileuk are using it .thanks

  • ts_booth ⚫ Tom Booth (@ts_booth) reported

    @VodafoneUK Wireless, it's from a firestick which is very close to router, never happened when I was on 50Mb/s.

  • De_mysti_Fier De(mysti)Fier (@De_mysti_Fier) reported

    @Realistqx @VodafoneUK I confirm I’m having issues with Vodafone in Portugal 🇵🇹 Almost 1 hour without service now.

  • Nonafone Leona Jones (@Nonafone) reported

    @VodafoneUK @CostaCoffee Would prefer you to sort out the signal in our area that has been rubbish for months now.

  • ChadGregz09 Chad Gregory (@ChadGregz09) reported

    @VodafoneUK can someone help a boi out