Vodafone service status: outage reports and connection issues
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (67%)
- Phone (14%)
- Wi-fi (11%)
- Total Blackout (5%)
- E-mail (3%)
- TV (0%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Hackney, Northampton, Milton Keynes, Peterborough, Greater London, Luton, Wellingborough, Southend-on-Sea, Bedford, Birmingham, Normanton, Newport, Ipswich, and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 44 minutes ago |
|
London
|
Internet | 4 hours ago |
|
Hackney
|
Total Blackout | 4 hours ago |
|
Northampton
|
Internet | 5 hours ago |
|
Milton Keynes
|
Internet | 6 hours ago |
|
Northampton
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
FM (@FOY54L) reported@VodafoneUK I’ve tried calling and using chat multiple times and keep getting disconnected. I cannot reach a human and my broadband issue is still unresolved. Please respond urgently.
-
Joan (@JoanyEmd) reportedThere's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK
-
Simon Denye (@simondenye) reported@VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2
-
max yourday 💙 (@maxyourday) reported@MoneySavingExp No signal here in Marlborough on @VodafoneUK.
-
James S Taylor. (@LFCRhinos) reported@VodafoneUK can I get a new handset even though I’m on a sim only contract? Please help if possible
-
Music Mad (@glastonburylove) reported@dbcxptures I was at a festival in St Alban's last weekend and my signal just completely dropped. No service whatsoever. @VodafoneUK
-
JaYmZ.exe (@JaYmZltd) reported@VodafoneUK what is causing these isolated outages for hindreds/thousands but not everyone? Is it a set of faulty routers? If so will you replace? A friend mere meters down the road same style of router same exchange has had no issue either time mine has been down.
-
charlie stone (@charlie81389135) reported@VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?
-
Bri Hammond (@big1481b) reported@VodafoneUK Wonder how long that take over 2 months no internet and so many lies and disgusting customer service
-
Kishor (@KishorTrvedi) reported@AdityaBirlaGrp @vodafoneIN_Fdtn @VodafoneUK Feeling bad for being annual subscriber since it's original inception in India as Hutch Venture then Vodafone Idea combine. Promises 5g buying 5G plans and 5G enabled devices but experience 4G speed. select cities get 5G 1/3
-
Emma S 🩵☁️ (@TheWildLemons) reported@SomersetBobby @VodafoneUK I have problems right now. I used my 5G to check the network connectivity site. Says there's no reported issues. Funny considering there's not a single light on the fibre box in the wall & not a single light on the router lmao.
-
Jahyne (@Jahyne5) reported@VodafoneUK how come my network doesn’t work??😭😭
-
Simon (May contain cheese) 🚴♂️🏃📖🎶📺🎥🐕🦺 (@codsallsi) reportedHad a suspected spam call tried to report it to @VodafoneUK but didn't seem interested, not sure if the number I goggled (191) was spam as well so if you're a Vodafone customer just be on your guard
-
david-samual (@laticssamuala) reportedAhh Vodafone broadband down again. What a shock. Maybe you should invest in something that doesnt cut out with abit of heat ay 🙄 @VodafoneUK
-
Andrew Jameson (@AJameson12) reported@VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡
-
ck (@ck2012US) reported@VodafoneUK can somebody help please 3-5 days without doctors and loved ones to be able to contact my mother because you have not provisioned SIP properly for voice - it’s a telecast dependent line.
-
JMF1498 (@JMF1498) reported@VodafoneUK The worst broadband we've ever used. Nowhere near the guaranteed minimum speed either absolutely awful.
-
niall Shannon (@lfcerneman) reportedTrying to return a trade in phone to @VodafoneUK from North of Ireland, sent me a DPD envelope that can’t be used here, spent 3+hours on phone over last week trying to sort and still can’t get an answer, horrific service, cannot get talking to anyone with any idea at all.
-
MichelleFlynn| Michilin Fhlionn (@migormley) reported@VodafoneUK I need support with a complaint
-
Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported@VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?
-
DC (@ericb3323) reported@VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!
-
MMAdork (@cardiokingjosh) reported@JMF1498 @VodafoneUK My internet has been down for 3 hours, having to use data absolute **** broadband
-
Tevis Knight (@tak_1505) reported@VodafoneUK 3 days now with no Wi-Fi, none of your call centre customer service agents can help, no openreach engineers working on any of the cables nearby ??
-
Sancho The Liberator (@SanchoLibert8r) reported@Beck15Dave @VodafoneUK It’s definitely bullshit, I’ve never seen anyone win it either
-
🐾🔥🎨 (@Th3Arty0ne) reported@VodafoneUK openreach have just installed a cable into my garden… I’m so confused! I signed up for Vodafone broadband in November! After many issues I called to cancel in April and was told I’d get a label to return router. today a cable has been diverted into my garden! Help!
-
simon withers (@KalEl_WBS) reportedWhy is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.
-
Katie (@PennieK_) reportedHi @VodafoneUK I have fraudulent payments for Vodafone pending on my account. My bank advised me to speak to you. None of your phone lines or chats allow non customers to get past the robots. Please can you advise how I can speak to someone to cancel the payments.
-
TykeWalker (@rifirth) reportedFrustrated with Vodafone. Trying to set up their broadband and you need access to the app which is down for maintenance. Nog helpful @VodafoneUK
-
Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK I thought the merger was meant to improve signal. Not make it blooming worse. Cambridge is meant to be “silicon fen” tricky with such terrible network
-
Adeya Mcfale (@Hellar_eal253) reported@VodafoneUK when you ask for preferred contact in response to an issue, maybe don't try and call? Didn't say it for no reason.