Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Reading, Newhaven, Tower Hamlets, Croydon, Southampton, Watford, Paddington, Bushey, Glasgow, Darlington, Manchester, Hampstead, Edinburgh and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Reading |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ArcadiaSkies
(@OArcadiaSkiesO) reported
@VodafoneUK No because im not repeating a routine i have already taken part in.just fix your internet.
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Pooly
(@goatboy90) reported
@VodafoneUK when is this WiFi calling going to get sorted out?Already spoke to some1 5hrs ago,tried everything they told me and said that they would ring back in an hour and that was 5hr ago still no call,if your network coverage was up to scratch I wouldnt need to use WiFi calls
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Isaac Thompson
(@isaac_t_6) reported
@ianfirth99 @VodafoneUK They give users a lot of runaround on issues like this, you can message “syncunlocks” on instagram to get it unlocked, they helped me out with mine
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Mizan Ahmed
(@DIZZY_e7) reported
@VodafoneUK Hello. My mother in law went into your store in Westfield Stratford. She had a bad experience with the sales staff, she said the greeter was very helpful and nice. But the sales staff was very rude and pushy.
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🦋Danielle🦋
(@d_n_g_x) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
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Preciouscrown 💞
(@preciousCrownn) reported
@SarahHi1234 @VodafoneUK No reply will come here, contact @4oxtech for assistance and support. They're fast and reliable
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Tariq Jankiewicz
(@JankiewiczTariq) reported
@VodafoneUK @DooomB16 It’s been down in Dumfries since 11 am this morning, do you know when it will be working again
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MrsG
(@mrs_g66) reported
@VodafoneUK you need to readdress your policy's and put a case manager on all cases that have been live for more than 5 days. absolutely appaling that we are expected to sit on the phone for hours on end for a problem to be passed from pillar to post and never actually fixed
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Lavinia
(@LaviniaGligor) reported
@VodafoneUK we have tried to get one of engineers to come and fix our broadband for a week now, we have been your clients for about 4 years now, there’s better providers out there
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Ali McDonald
(@AliMc286) reported
@VodafoneUK Thank you. Though it begs the question why your customer service team aren't advising this when calling in. Waiting 1hr 30 for someone to even answer the phone is unacceptable.
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Suited Goose
(@goose_suited) reported
@VodafoneUK Fix your godamn internet it's been down for over 24, hours!!! Stop promoting and fix the issue
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LoyalDoggies
(@WolfH999) reported
@JORDANRHYS @VodafoneUK Nothing. Still down. @VodafoneUK why don’t you just post that the service is down?
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Tracy
(@tracy_chisholm) reported
@VodafoneUK please tell me what is being done about WiFi calling not working… I have spent 3 hours ‘chatting’ and nothing is working.. an update would be useful regarding the network issue..
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Tracy
(@tracy_chisholm) reported
@WolfH999 @VodafoneUK We’re having the same problem.. called 3 times.. trouble shooting the same things every time!! So frustrating
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LoyalDoggies
(@WolfH999) reported
@tracy_chisholm @VodafoneUK Nope @VodafoneUK WiFi calling is still down.
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Laurel Mercel
(@LaurelMercel) reported
@VodafoneUK service is POOR. My broadband has given out and I work from home essentially requiring your services in order for me to earn a living. I was given a “unique reference number” to use and a direct number to call with it. IT DOESNT WORK.
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Mike Davis
(@RescueRugby) reported
What’s the point @VodafoneUK service down again. 6 months and I’ll be out of here got to be the worst service and their chat bot is awful #Vodafone #servicefail
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Bradders
(@BC_Colourised98) reported
@AliMc286 @VodafoneUK It's really annoyed me. Glad I'm not working at home or I'd be even more annoyed. Customer service is apalling 😡
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Natalie Brown
(@Natters84) reported
@VodafoneUK can you help me to get back on my Vodafone app
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James North
(@JamesNorthPhoto) reported
You move house and @VodafoneUK have ZERO network connection anywhere on your road but yet you still pay through the roof monthly 🥵
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🦋Danielle🦋
(@d_n_g_x) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
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Mikey
(@Solid0d) reported
@OArcadiaSkiesO @VodafoneUK My WiFi speed has gone down by more than 50% since Wednesday. Is this the issue you’re having?
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S B
(@mohitos) reported
@VodafoneUK I am having problems logging into the MyVodafone app with my account. Can you please DM me so I can send you the error message?
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Meg
(@megoffthepeg) reported
@VodafoneUK why was it acceptable for your store team to cancel my Sky broadband without my permission and set up a Vodafone broadband account in my sons name?
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Darryl
(@DarrylTypeR) reported
@VodafoneUK hey, is there a way of checking 4g speed? Im getting like 3mps in areas which is terrible for 4g. Thanks.
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Mike 🇺🇦
(@r1b1ker) reported
@VodafoneUK @goatboy90 So what was the issue, and why did your social media team deny it as much as possible and blame the customer?
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Simon Houston
(@simonhouston68) reported
@O2 So I’m now effectively being trolled by the @O2 customer service team. Having been left out £800 out of pocket after what they concede was their mistake. Beyond belief. Massive mistake to leave @VodafoneUK
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Suited Goose
(@goose_suited) reported
@876_Owen @VodafoneUK Exactly been down for over 24 hours wtf is this unreliable **** wifi **** stuff
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Draw Statistics
(@DrawStatistics) reported
@VodafoneUK Rather than me sending you a pic, how about you get the staff posting this rubbish to answer the phone regarding the terrible product you sold
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carley
(@cdr2111) reported
@VodafoneUK I have been a customer for 20+ years call to upgrade my Internet, not super fast is availible... but as I'm in contract I have tp pay more than a new customer! Wow that's what loyalty does ...