Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Cardiff, Glasgow, Didcot, Edinburgh, London, Witham, Hackney, Halifax, Stalybridge, Wokingham, Exeter, Sheffield, Liverpool, Hamilton and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Glasgow |
Internet | |
| Didcot |
Internet | |
| Glasgow |
Phone | |
| Edinburgh |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🦋Danielle🦋
(@d_n_g_x) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
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ed francis
(@pompeyhedge) reported
@jadesharp1992 @VodafoneUK Still got major issues here after their 'upgrade' of masts.
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Lavinia
(@LaviniaGligor) reported
@VodafoneUK we have tried to get one of engineers to come and fix our broadband for a week now, we have been your clients for about 4 years now, there’s better providers out there
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ed francis
(@pompeyhedge) reported
@jadesharp1992 @VodafoneUK I think Ofcom have a lot to answer for. So many people have issues with mobile and broadband suppliers and they do absolutely nothing.
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S B
(@mohitos) reported
@VodafoneUK I am having problems logging into the MyVodafone app with my account. Can you please DM me so I can send you the error message?
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Jade Sharp
(@jadesharp1992) reported
@pompeyhedge @VodafoneUK one resolution manager told me that new parts needed to be ordered for the mast and an engineer would be fitting them asap, someone else told me there's no engineers notes on the mast and there's no issues, it's all crazy!
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Paul Lawrence
(@PaulLaw38293937) reported
@VodafoneUK hello Vodafone, I just wanted to let you know that your coverage is less than a dwarfs wingspan. Been a customer for nearly 10 years, yet every contract renewal my prices increase. Once this contract is over I’ll be leaving for Lyca or even carrier pigeon.
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🦋Danielle🦋
(@d_n_g_x) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
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Andrea L
(@mrs_angrybird40) reported
@VodafoneUK I already spoke to someone they are unwilling to move on the upfront fee or anything else, Currently looking at another network :-)
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🤦🏻♂️
(@the_listener99) reported
@VodafoneUK @CityFibre @VodafoneUK no piont is there if it’s out of your hands and only city fiber can fix the issue last time I checked my contract was with you guys and your telling me you can’t fix it!
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Jade Sharp
(@jadesharp1992) reported
@pompeyhedge @VodafoneUK calls are cutting in and out, data is slow. the process has only sped up because I emailed the CEO last week, now they're all scrambling to get it fixed asap. if i'd not sent that email though, nothing would be being done.
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Helen Creed
(@HelenCreed8) reported
@VodafoneUK Continous problems this morning with home internet connection. This is a regular occurrence. Who can we speak to about this? Postcode SE2 0JP
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Mikey
(@Solid0d) reported
@OArcadiaSkiesO @VodafoneUK My WiFi speed has gone down by more than 50% since Wednesday. Is this the issue you’re having?
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MrsG
(@mrs_g66) reported
@VodafoneUK you need to readdress your policy's and put a case manager on all cases that have been live for more than 5 days. absolutely appaling that we are expected to sit on the phone for hours on end for a problem to be passed from pillar to post and never actually fixed
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Andym
(@chrefasta55) reported
from
Sleaford, England
A new low from @VodafoneUK My phone was set up to have ZERO extra charges this was removed. Then 1 text sent by mistake from abroad that this cap would have blocked cost me 67p per letter. RIP off. Customer focused Service non existent
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Roks-Ann Roschana
(@RoksAnnRoschana) reported
There's no company I despise more than @VodafoneUK. They've caused me no end of issues, and even when I've finally ended my services with them they're still ******* me over! (And don't @ me saying 'sorry, please DM us so we can solve this'- I've already tried!)
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Gavin Harrison 🇺🇦
(@GAVINRHARRISON) reported
@VodafoneUK being waiting for a team leader or a manager to call me, it's been 2 months now worst customer services I have ever experienced if I could pay off my contract I would and leave this unprofessional company I would !
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ed francis
(@pompeyhedge) reported
@jadesharp1992 @VodafoneUK EE were too expensive, and O2 are as bad! I'm hoping Three 'take over' Vodafone soon amd it improves!
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John Langley
(@GEEEJAYELL) reported
from
Southampton, England
@VodafoneUK long term customer trying to leave (2 × contracts), simply need PAC for each. Chatbot takes me to #39 in a queue to talk to someone. #notgoodenough
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Jade Sharp
(@jadesharp1992) reported
@pompeyhedge @VodafoneUK oh dear, that's not good. honestly, this company are useless, there's been an outage on the mast that serves my parents house since december and they literally don't know what they're doing honestly
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Jade Sharp
(@jadesharp1992) reported
@pompeyhedge @VodafoneUK it's all over their forums that vodafone is having problems in the feltham area, but they're in denial, they won't let anyone leave their contracts because its not a big enough outage. that's what i was told yesterday.
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ArcadiaSkies
(@OArcadiaSkiesO) reported
@VodafoneUK No because im not repeating a routine i have already taken part in.just fix your internet.
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ed francis
(@pompeyhedge) reported
@jadesharp1992 @VodafoneUK It's not stop issues, zero customer service. They're just waiting for Three to save them.
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Simon Houston
(@simonhouston68) reported
@O2 So I’m now effectively being trolled by the @O2 customer service team. Having been left out £800 out of pocket after what they concede was their mistake. Beyond belief. Massive mistake to leave @VodafoneUK
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Tracy
(@tracy_chisholm) reported
@WolfH999 @VodafoneUK We’re having the same problem.. called 3 times.. trouble shooting the same things every time!! So frustrating
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Paul Lawrence
(@PaulLaw38293937) reported
@VodafoneUK Oh I have checked your network checker, it’s a lie. Says I have good indoors & outdoors signal with 4 bars. Not a chance! 4 bars of chocolate! I’ve been in 5G areas & not been able to load Twitter. I will be calling in the week & will not be paying anymore
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Mike 🇺🇦
(@r1b1ker) reported
@VodafoneUK @goatboy90 So what was the issue, and why did your social media team deny it as much as possible and blame the customer?
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carley
(@cdr2111) reported
@VodafoneUK But I'm willing to renew for a further 2 years! But will be charged £9 a month than a new customer that's just for my broadband! I also have 3 mobile contracts £50+ each! Just seems unfair!
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Preciouscrown 💞
(@preciousCrownn) reported
@SarahHi1234 @VodafoneUK No reply will come here, contact @4oxtech for assistance and support. They're fast and reliable
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Alfie Adkins
(@alfie121) reported
@VodafoneUK Hi, I've been without internet on my home broadband since late Thu' night. I was told your Tech Support team would contact me within 48hrs. Obviously, they haven't... Any ideas how long i'm going to wait? Thanks.