Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Wembley, Dartford, Hackney, Newcastle upon Tyne, Coventry, London, Cardiff, Halifax, Dublin, Paddington, Swindon, Southampton, Enniskillen, Lochwinnoch and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Dartford |
Internet | |
| Hackney |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Coventry |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Wiss G
(@wiss_g) reported
@VodafoneUK Totally disappointed. We have corp acct with multiple devices, Voda clients for many years (& thousands of £s in bills). Called to obtain replacement to faulty device. After 1 hour waiting, got cut off (& never rang back!!) when asked to escalate call to supervisor.
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John B Colburn
(@JohnBColburn2) reported
@VodafoneUK so I have been a Vodafone customer for 10 years. My current contract is up so I got a new one through @AffordableMob again with Vodafone. I want to keep my number and your customer care advice is to go to another company! Fantastic customer service.
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Paul Macpherson
(@macpherson_p) reported
@VodafoneUK really bad customer service this week - appalling responses as well…😡 very disgruntled loyal customer…
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Oldenuff2knowbetta ❤️🏝
(@ClaireBrock1980) reported
@VodafoneUK @Reverend_Makers Hope you do turn this around Thomas! This is not a good way to treat customers 😕
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Ste Buckley
(@Ste_buckley84) reported
@VodafoneUK 3 different versions of how much my last bill will be and when my bill will actually be generated. It is extremely frustrating and my escalation requests were ignored. All I need is an answer as to when my final bill will be produced. I've never had billing issues until now.
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Flo Nicholas
(@FloNicholas) reported
@VodafoneUK Hi Aria, my tweet says I already have my PAC code, I need help cancelling my contract.
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Harry P.a.y.e
(@HarryPaye) reported
@Reverend_Makers @VodafoneUK Awful company!
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Oldenuff2knowbetta ❤️🏝
(@ClaireBrock1980) reported
@Reverend_Makers @VodafoneUK They should give you your money back then and allow you to go elsewhere! That is terrible service!
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Matthew Pink
(@Matt1Surrey) reported
@VodafoneUK I have tried getting a code through my home phone to sign in to my account but its only giving four numbers the sign in page needs five why is this.
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paul riddell
(@pauljohnriddell) reported
@VodafoneUK disgusting customer service, have been waiting for a call back from Jordan for three days, left seven messages and nothing. Avoid Vodafone at all costs
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Shaun Mansfield
(@MansfieldNo1) reported
@VodafoneUK Can you invent customer service app? You do know about customer service?
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BC
(@Ox_Bex) reported
@VodafoneUK There was a complaint, a resolution was reached with a final payment agreed in Sept. That was paid as full and final end of contract. Therd should be no more bills.
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stephanie ruth
(@stephaniexxruth) reported
@VodafoneUK @VodafoneGroup you honestly have the worse customer service from the Bromsgrove store that keep calling me over data AGAIN. they left me alone for a few months but they’re at it again. Joe who I spoke to was rude & put the phone down on me when I told him I didn’t -
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kingcub.sol ◎ (🍆,🍆)
(@SolKingCub1) reported
yo @VodafoneUK sort ur ******* signal out, I have illiquid jpeg’s to tend to
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Flo Nicholas
(@FloNicholas) reported
@VodafoneUK Or does having the PAC automatically cancel the contract?
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Andrew Pontzen
(@apontzen) reported
@VodafoneUK you’ve stopped responding to my DMs midway through resolving an issue. How can I get some help with this?
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Lx
(@r_lidx) reported
My Vodafone 4g and network been down for the past three days and it’s still under maintenance! How long would this continue to take? I have been missing important phone calls @VodafoneUK
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Benny Boy
(@Bendijim) reported
@VodafoneUK I have a question about pay as you go sum only bundles for Data can you help me?
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Tony Quant
(@TopRopeTony) reported
Anyone else with a @VodafoneUK mobile phone having issues with it this morning?
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Chantelle
(@LikeAGhost__) reported
@VodafoneUK - is there an issue with the network or is there maintenance work? It says emergency calls only?
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Dr Denis Cryer-Lennon
(@DenisDLennon) reported
@VodafoneUK I bought a mobile dongle and a separate sim; topped up but can’t use data - phoned, spoke to someone they hung up, phoned a few mins later - service was closed - chat bot no use as it thinks I want a refund - any chance of some customer service
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Mikee
(@Mikee_1894) reported
from
Abram, England
@Reverend_Makers @VodafoneUK I feel that! I spent half of lockdown working from home with no Wi-Fi because I was stupid enough to sign a contract with them for that aswell!
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Mz_Capri
(@Nadazz84) reported
@VodafoneUK No. I put the phone down 10 minutes later then funnily enough I get a call from them 2 minutes later but missed it! 2 minutes later I'd of 'spoken' to someone if I stayed on the line but to be waiting 40 minutes was enough! It's not on!
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Chris Haigh
(@hangouthotelsuk) reported
@VodafoneUK @VodafoneGroup morning. Can I ask why is Vodafone literally the only company that is refusing to help me with my business account. I have been heavily impacted by covid and looks like I will have to cease trading. All my other creditors have been great but not you
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Su
(@Su__H) reported
@VodafoneUK placed an order at Monday around midday for a next day delivery slot. Nothing has arrived. No updates online. The agent couldn’t say much either aside from the issue being with DPD. ?????
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Lx
(@r_lidx) reported
@VodafoneUK I have! My problem is. This is now day four of not having no 4G or network and I’ve been missing important and urgent calls because of this issue! I do not understand why this is taking so long to fix!! It should not be down for 4 days!!
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David charnock
(@david4charnock) reported
@didzter @Reverend_Makers @VodafoneUK O2 has the worst network coverage out of them all
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Flo Nicholas
(@FloNicholas) reported
Hi @VodafoneUK I’m trying to cancel my mobile contract and doing so online is a nightmare, I have my PAC code, just need to cancel my monthly contract - how can I do so easily please?
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R V
(@RV04494617) reported
@VodafoneUK Largest ******* network company in india - vodafone
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Hayley Laura
(@Haylescom) reported
@VodafoneUK I have done that, there's been no updates sent in the 4 days since I did. Just a bit disappointed to pay for a service I'm not receiving.