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Vodafone

Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

September 20: Problems at Vodafone

Vodafone is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 66% Internet (66%)
  • 17% Phone (17%)
  • 10% Wi-fi (10%)
  • 4% Total Blackout (4%)
  • 1% TV (1%)
  • 0% E-mail (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Southwark, Enfield Town, Ilkeston, Croydon, Coventry, Hackney, City of London, Newport, Bristol, Bridgwater, Huntingdon, Birmingham, Glasgow, and Dunfermline.

CityProblem TypeReport Time
London Internet 23 minutes ago
Southwark Internet 9 hours ago
London Internet 23 hours ago
Enfield Town Internet 2 days ago
London Wi-fi 2 days ago
Ilkeston Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CJ8316758312135
    CJ (@CJ8316758312135) reported

    @DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...

  • RyyyyRyyy
    Ry (@RyyyyRyyy) reported

    @VodafoneUK my phone keeps losing signal, goes to emergency calls only... ive followed an agents instructions and also had a new simcard but still the same!? Please can you advise

  • whoisgraham
    Graham : A Star Wars Story 💙 (@whoisgraham) reported

    @VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍

  • JBUKUC
    James Baker (@JBUKUC) reported

    Power cut this morning, internet providers infrastructure damaged, it meant falling back on @VodafoneUK for data services. If I lived in the artic circle, or the Sahara Desert, I’d get it. I live in Surrey. How can you be this apocalyptically bad in 2026? It’s disgraceful.

  • SonyRichards4
    lizrichards24 (@SonyRichards4) reported

    @VodafoneUK I need some help.

  • surelock_
    investigator (@surelock_) reported

    @VodafoneUK investing £11 million, but I still do not get a signal at home, totally reliant on the internet !

  • taxilez
    taxilez (@taxilez) reported

    @VodafoneUK your apps been down two days how do expect me to pay the bill??

  • shikariunite
    mṽsh (@shikariunite) reported

    Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

  • MancunianCaviar
    Liam (@MancunianCaviar) reported

    Hey @VodafoneUK, you have scheduled maintenance in my town, lasting until 18th September. I literally have 0 connectivity. Unless I’m on WiFi, I can’t make any calls or texts. Any chance of having my bill for the month refunded, seeing as I’m getting no service from you?

  • CentrAct1
    CentralActon 💙 (@CentrAct1) reported

    @Derek959Derek @VodafoneUK opposes digital exclusion, whoever suffers it. They support all sorts, of which asylum-seekers form a small part. The work is generous and inclusive.

  • EdTheITGuy
    Ed (@EdTheITGuy) reported

    @VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!

  • openchatter
    freespeech (@openchatter) reported

    The more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.

  • CarolQuayl94328
    Carol Quayle (@CarolQuayl94328) reported

    @Iromg @VodafoneUK Yeah, I'm switching too - be careful, because some of the cheap carriers like Lebara run on the Vodafone network.

  • mark_partington
    Mark Partington (@mark_partington) reported

    @VodafoneUK big mistake. Not going to do you any favours. Who was the idiot that thought if this ? If senior management signed this off then they need to resign ! @GBNEWS @PatrickChristys

  • DaveP701
    AFCDavid (@DaveP701) reported

    @BasedMillwallGB @VodafoneUK I’m cancelling. This is awful.

  • ColinHoward13
    Colin Howard (@ColinHoward13) reported

    @Iromg @VodafoneUK I think it was November 2025 when you made your final mistake on Talk Radio wasn’t it, Mike? We all make errors in our lives but companies that try to help people in dire situations should not, in my opinion, be vilified.

  • heytherewxirdos
    geo (@heytherewxirdos) reported

    @VodafoneUK is your network down in london? having bad connectivity issues here. connected to box but speeds are so slow

  • te7419
    Tom (@te7419) reported

    @VodafoneUK leaving my girlfriend stranded in Spain with no phone is a absolute disgrace after being contracted to the network for over a decade

  • jaynepell
    Jayne pell (@jaynepell) reported

    @wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!

  • TannerVinc26621
    vince tanner (@TannerVinc26621) reported

    @Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.

  • deniz34j
    Osman (@deniz34j) reported

    @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

  • David9Points
    Dave (@David9Points) reported

    @Iromg @DevonDeb @VodafoneUK Don’t forget the MVNO’s that use the Vodafone network. Asda Mobile Lebara (Lebara Mobile) Talkmobile VOXI

  • Kimmi8489758911
    ***** Power 🐈‍⬛ 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿i🇮🇱 (@Kimmi8489758911) reported

    @VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!

  • pursseyg
    Gaz1313 (@pursseyg) reported

    @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).

  • misterex65
    Rodney Marlow (@misterex65) reported

    @NileGardiner @VodafoneUK They are giving them to charity you thick ****

  • Foxyoldnag
    Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported

    @Iromg I have a sim only with @lebara whose network provider is @VodafoneUK Just cancelled.

  • JohnBarrUK
    John Barr (@JohnBarrUK) reported

    So @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬

  • jarekd
    Jarek (@jarekd) reported

    So got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???

  • Jammy595
    Jam (@Jammy595) reported

    @VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!

  • musicloverch1
    Angela (@musicloverch1) reported

    @Katielou86x @Iromg @VodafoneUK Damn, ive been with them, same phone no. For 20 years. Who do I go to now? What company can I trust?