Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (65%)
- Phone (16%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (0%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Brighton, Batley, Hammersmith, Manchester, Ferndale, Yeovil, Birmingham, Enfield, Newcastle upon Tyne, Tewkesbury, Dublin, Barry, Colchester, and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 18 hours ago |
|
Brighton
|
Phone | 2 days ago |
|
Batley
|
Internet | 3 days ago |
|
Hammersmith
|
Internet | 3 days ago |
|
Manchester
|
Internet | 3 days ago |
|
London
|
Internet | 4 days ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Julie McMahon (@JulieMc77303454) reported@MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name
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Michelle Beckett (@MichelleBeckett) reported@NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry
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P-Man (@pmiddy78) reportedBeen a @VodafoneUK customer for 26 years, they have a network in the USA, yet they want me to pay £350 for us to use our phones when we are on holiday! @O2 do you want a loyal customer? What can you do for me?
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Adrian Rogers (@AJRAllModCons) reportedHey @VodafoneUK - can someone contact me? Four years ago you cancelled my contract because you had no signal in my village. I’ve been to borrow money today for the first time in 40 years. I have no credit rating because you say I owe £890 from 4 years ago. I’ve spent 6 hours
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Rich Habbershaw (@Little_Rich_H) reported@AJRAllModCons @VodafoneUK Firstly raise a complaint via the credit reference agency - Equifax, Experian et al as they’ll be able to force Vodafone to review your credit file and make right. Then a complaint to Vodafone for compensation as their dodgy reporting may well have ruined your credit file
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P-Man (@pmiddy78) reported@MattHuddyHudson @VodafoneUK @O2 Mate, the customer service for Vodafone is so, so, bad!
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GXORGXX (@gxorgxxx) reported@VodafoneUK 4 failed contract orders in 4 days, endless broken callback promises, & zero help. As a vulnerable customer, being left with offline home security cameras for a week is a massive safety issue. I need an urgent response to raise an official complaint. DM me.
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Andorra Mel says viggle the vheel (@MellyRoger83917) reported@SamuelJJack2 @VodafoneUK i got one yesterday. i muttered, ffs, to myself, it told me to not use bad language.
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W (@indho_jacayl_) reported@AJRAllModCons @VodafoneUK Dealing with the same thing rn, customer service is ridiculous! @VodafoneUK
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MMAManiacz (@mmamaniacz) reported@AJRAllModCons @VodafoneUK For example. Egypt: i have cx wants upgrade and new phone. Me: ok pass through. Hi how can i help… Cx: Rarrrrw rarrrrw rarrrrw ******* fuming complaint( not my department, usually the department needed where came from)have to pass back to egypt AND there arsey try not to take it
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Dani🦁 (@worldmeetdani) reported@AJRAllModCons @VodafoneUK I had the exact same issue. I cancelled a mobile WiFi contract when moving home after uni, the agent on the phone confirmed my contract was cancelled and then when I started checking my credit score I got the shock of a lifetime!
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FINGERSJOHN✌ (@jnafr) reportedB43 7EQ Great Barr very slow & no service again.Been told that @ThreeUKSupport @VodafoneUK are aware of issue.Been down for months,so why no action?
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sue leach (@LeachSie) reported@MichelleBeckett @SkyUK @VodafoneUK Hope you dont have mobile with them- when my late husband died we tried to cancel hus mobile account and get back the £50 credit i had put on account so he could ring people from hospice - they insisted on talking to account holder even after we sent screem shot death certificate
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Adam (@AdamDav69598827) reported@AJRAllModCons @VodafoneUK I know it doesn’t help your cause but they did something very similar to me and I’ve never gone back. Woeful on every level, no accountability and I spent so long on the phone calling in to cancel a contract I’d never started - time I’ll never get back. Good luck. Awful company.
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Linda (@Linda62255054) reported@MichelleBeckett @SkyUK @VodafoneUK When my mil died last year the only one we didn’t have a problem with was Sky, they were great, bank, BT, Scottish power, M&S credit card were all hopeless.
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Sid Shah (@MrSidShah) reportedCustomer acquisition, digital onboarding & operations must be designed as one journey. My @VodafoneUK eSIM order was completed, but activation details never arrived. After 24+ hours and repeated support promises - I cancelled. The funnel does not end at payment. It ends when the customer can use the product. #CustomerExperience #digitaltransformation #esim
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kryptonavenger (@kryptonavenger) reported@AyyanMalikyf7o @AJRAllModCons @VodafoneUK Mercury did it to me, let someone take an account in my name. I went down there and I reckon the revolving door is still spinning!! Got a letter, went to county court and kicked off till I got the CCJ taken off. Should have sued the pair of them.
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Holli (@HolliCarden) reported@MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.
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Jan (@jan6474) reported@AJRAllModCons @VodafoneUK The same here, absolutely shocking service and lack of care.
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tinman (@tinman197474747) reported@A109SPSi @BeakerBate @VodafoneUK No issues with Sky, even get to save my data and roll it when I’m abroad.
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𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reportedWhat is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE
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Ravinder Sangha (@Varntvar) reported@MichelleBeckett @SkyUK @VodafoneUK Made the mistake of signing up to VM, didn't provide the agreed product at the agreed price, when I contacted them they 'upgraded' my product to the agreed one and doubled the price. Apparently they did this regularly. Cancelled at end of contract, never used any VM product since
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The Wheel Turns ... 〓〓 (@SimonLeggX) reported@MichelleBeckett @SkyUK @VodafoneUK I've had similar problems with Virgin. I won't use them anymore
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Lengest (@Lengest1) reported@popcorn_amazing @AJRAllModCons @VodafoneUK We had a similar issue where they couldn't supply at our new address but wanted to charge an early exit fee. Had to email the CEO to resolve so hopefully works for you!
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Wendydyson 💜 (@Wendydyson8) reported@VodafoneUK very disappointed with lack of care/service to mum . Power of attorney means nothing apparently.Her phone is broken.Had to cancel her contract as been on phone over 50 mins as mum doesn’t know her code.She has memory problems hence I’m power of attorney. #complaint
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Robin Francis (@RobFrancis66) reported@VodafoneUK worst customer service ever
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Audrey D (@FellowStargazer) reported@PCJack94 @VodafoneUK no usable WiFi service to parts of of England also. (Ongoing for weeks)
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MalEmet (@MalachiJaiEmet) reported@MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.
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rowey_brolga (@Rowey_brolga) reported@MichelleBeckett @SkyUK @VodafoneUK We did the same after dads death ,one ****** of a company demanded the original death certificate, I changed residential address to local lawn cemetery ,phone 1800 3825633(letters)and never engaged again
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Paul Ryan (@pjryan51) reportedGiven up on Vodafone after 15 years. All network providers in UK are a bit of a disaster at the moment but @VodafoneUK seems to have all bit given up. No coverage, can never speak to anyone , price increases. I honestly think in UK we'll soon end up paying £100 a month for a faceless AI "assistant" to offer corporate apologies for no service while still holding you to a contract and charging for non payment back up by a court system that allows them to enforce fast track judgments !