Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (59%)
• Phone (17%)
• Wi-fi (12%)
• Total Blackout (9%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Haslemere, Derby, Manchester, Birmingham, Wollaston, Bristol, Blackwood, Batley, Halesworth, Blackburn, Dublin, Islington, Leeds, and Peterborough.

City	Problem Type	Report Time
London	Phone	12 hours ago
London	Internet	15 hours ago
London	Internet	16 hours ago
London	Total Blackout	17 hours ago
London	Internet	18 hours ago
London	Internet	20 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Me (@nickyboy1886) reported 4 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

• 
  Langho Rovers (@langhorovers) reported 4 minutes ago

  @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.

• 
  Tim Aston (@AstonTimothy) reported 5 minutes ago

  @VodafoneUK Hi, my broadband has gone very low speed and my app will not work. Can you help?

• 
  kevin mousley (@kevinmousley) reported 7 minutes ago

  All mobile providers are crap bar signing contracts but really, I waltz into @VodafoneUK to buy a Samsung tablet, at first, "pick it up 2 days" , then, the no reply emails start; 1st another 4 days, then 4 more days, then 10 days, now another 10 days Arrrrghhh. F'king useless

• 
  Bri Hammond (@big1481b) reported 10 minutes ago

  @VodafoneUK avoid this company shambles no customer support lies and no internet

• 
  Craige Timmins (@v8fettler) reported 10 minutes ago

  @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

• 
  Crypto_Sim (@Sim__Bur) reported 15 minutes ago

  @VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me

• 
  Jan Cavelle (@jancavelle) reported 20 minutes ago

  @VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 24 minutes ago

  @PhoenixRedRum @IsntWorkingPod @VodafoneUK Oh do **** off. You’re just another spiteful, trouble causing transphobe

• 
  Sanford Charles (@SanfordCha59884) reported 26 minutes ago

  @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

• 
  AmeliaEdwards (@PyramidAmelia) reported 33 minutes ago

  @VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please

• 
  🇬🇧J🇬🇧 (@_JIMBO55) reported 34 minutes ago

  Everyone beware. If you are with @VodafoneUK there is a scam phoning people and offering a new improved contract and a free phone as a gift. Do not give your details. Just hang up. It looks official, SMS phone numbers and emails all look real but are 100% fake. Not Vodafone

• 
  Walkie-talkie repairs UK (@2_Way_Radios) reported 34 minutes ago

  @VodafoneUK Tried to resolve an issue with two people, no joy. Going to use my cooling off period to cancel before you even install my broadband. Very poor service and cable install. #cancel #PoorService

• 
  JMF1498 (@JMF1498) reported 37 minutes ago

  @VodafoneUK The worst broadband we've ever used. Nowhere near the guaranteed minimum speed either absolutely awful.

• 
  Millie (@MillieSansoye) reported 41 minutes ago

  .@VodafoneUK has to be the worst broadband ever. It’s been cutting out for months and then cut during a job interview…no wonder I didn’t get the job because of how unprofessional I must have seemed cutting out in the middle of the interview!

• 
  Tracey Davies (@miss_traceydav) reported 42 minutes ago

  That was the weirdest afternoon ever - Sky broadband went down around 2pm and has just come back. However, we all then also lost the mobile data signal too - how is that even possible when they are not connected?! @VodafoneUK I had no way of finding out what was happening

• 
  Tony (@TonyShots71) reported 42 minutes ago

  Morning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹

• 
  Mark Davies (@_MarkD) reported 44 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 45 minutes ago

  @VodafoneUK 5th time i am failing to log in and order a new phone due to the brain nanite issue as i said. i am currently hating all exsitacne and need to escape UK as their is only abuse here to me

• 
  Chris Barnsey (@BarnseyChr77489) reported 46 minutes ago

  @VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?

• 
  DTrick (@trick78434) reported 49 minutes ago

  @VodafoneUK over 48 hours with multiple users with no phone signal or broadband in RH12 3NR. Had signal for 1 hour last night, then it failed again. Any response?

• 
  flatcapblade (@themblades1889) reported 51 minutes ago

  @VodafoneUK why’s my phone service **** sort it out

• 
  Chloe Dannielle (@MsChloe96) reported 51 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  Moi (@YewneekPhoto) reported 54 minutes ago

  @VodafoneUK have you got anyone in the UK I can speak to? Actually call, speak, voice? I cannot undertand the heavy accents of your retentions teams and it clearly is bad for your business. A human would be nice.

• 
  🍀 Tara 🐢 (@tara1966) reported 54 minutes ago

  Hi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.

• 
  Holly (@Holly_Radcliffe) reported 54 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

• 
  Phil Sandford  🇮🇱 (@Phil_Sandford) reported 55 minutes ago

  No reply from @VodafoneUK - you’ve done half a job, can phone the grandkids, but texts/iMessages not working. How poor are you?

• 
  Anna Maslowicz (@annamazz) reported 56 minutes ago

  @VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account

• 
  maybe: diana 🌞 (@classicdiana) reported 57 minutes ago

  @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

• 
  K (@96kela_) reported 57 minutes ago

  Proper poor network @VodafoneUK the signal today has been shocking!