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Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Dublin, City of London, Bristol, Islington, Exeter, Croydon, Uxbridge, Dewsbury, Glasgow, Northampton, Kettering, Birmingham, Louth, and Batley.

CityProblem TypeReport Time
London Internet 29 minutes ago
Dublin Internet 51 minutes ago
London Internet 6 hours ago
City of London Wi-fi 6 hours ago
London Internet 7 hours ago
Bristol Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • subtitler_888
    Zoe (@subtitler_888) reported

    @VodafoneUK Hi, I have Red with Entertainment but appear to have been suddenly downgraded to Spotify free and getting error message when trying to re-add from the link I was texted today saying I can now choose my entertainment. Can anyone help?

  • devdutp
    Devdut Pal (@devdutp) reported

    @VodafoneUK Vi India is not responding to my reported issue. We have 3 SIMs and same issue on all. Internet connectivity issue from last 4 days. Vi customer care is not responding. How to escalate to next level?

  • JoanneBircsak
    Joanne 🎿♥️ (@JoanneBircsak) reported

    @VodafoneUK @bruceybhughes We need HELP. We have sent DM's since 09.41am. Dean has said he's looking at the issues? Now its 12.57pm? Almost 3 hours of waiting? What do we tell our mortgage lender? We will owe £19,450.00 if we withdraw from selling our house ? Remove the markers !

  • gamingTriteTv
    Ben Green (@gamingTriteTv) reported

    @VodafoneUK @MoneyTelegraph Disgraceful service even though you have broken terms and conditions of the pay monthly contract you seem to think it's ok to resolve it by leaving a vulnerable disabled person completely cut off for 2 weeks for an repair

  • PekChopExpress
    Chester Copperpot (@PekChopExpress) reported

    @VodafoneUK Hi, I need to reactivate my Spotify account but the link/website keeps throwing up an error. Can anyone support please?

  • caro_wf
    CaroWF (@caro_wf) reported

    @VodafoneUK why have you given my details to a debt recovery agency? They keep contacting me. I’m not behind with my bills. Not great customer service. Very unhappy with whole Vodafone experience. 5 contracts with you. Will look elsewhere

  • bridifer
    Bridie Wilkinson (@bridifer) reported

    @VodafoneUK Hello - it's now been 24 hours since our internet went down. Could I get an update on an ETA for fixing it please?

  • kliveb
    klive (@kliveb) reported

    @VodafoneUK Were on the phone with vodafone too and thsyre saying it will take days. That is not on and we will cancel the contract. So please check again and come back to me

  • devdutp
    Devdut Pal (@devdutp) reported

    @VodafoneUK I don't think so because previous month as well they didn't solve my voice and data issue which was there for 10 days and that issue got auto resolved finally. This time as well same attitude from the team. No response.

  • ElmsRichard
    Richard Elms (@ElmsRichard) reported

    @VodafoneUK Is there any reason why my broadband upload is really slow even though I'm on, supposedly, ultrafast FTTP?

  • DJLM511
    David Martin (@DJLM511) reported

    @VodafoneUK is there currently a signal outage in Bristol? I’m having major problems receiving calls, texts and emails.

  • LivinDedMan
    Neil J Fleming (@LivinDedMan) reported from City of Kingston upon Hull, England

    @VodafoneUK Why is it that in one part of the HU5 area of Hull, the signal and mobile data speeds are phenomenal, yet a couple of streets away, I struggle to make a phone call and what I'm actually paying for!

  • anderson_cheng
    Anderson Cheng (@anderson_cheng) reported

    @VodafoneUK Hi, why am I no longer able to connect to the wifi at the Underground ? Please help thanks

  • KenMoss1978
    Ken Moss (@KenMoss1978) reported

    @BritishGas Very sweet of you Faatimah but it was 12 years ago and the moment has probably passed. It still remains the worst official letter ever but @VodafoneUK have taken poor customer service and dodging contractual obligations to a whole new level. They had their chances. Bye bye DD.

  • kliveb
    klive (@kliveb) reported

    @VodafoneUK Yeah i get that but surely by now they know how big this issue is

  • ruthfarley26
    Ruth Farley (@ruthfarley26) reported

    @VodafoneUK iv totally lost Internet connection, which is a nightmare as still working from home. I'm in Cambridge, are you aware of any issues and when will it be fixed???

  • ABailes2014
    Andy Steele (@ABailes2014) reported

    @VodafoneUK Signal issues, poor date speed, poor customer services and calls dropping when my phone signal switches from 4G to 5G

  • craigyz1981
    Craig (@craigyz1981) reported from Glasgow, Scotland

    @VodafoneUK I’ve noticed after switching from my contract to a SIM Only that my signal quality has markedly decreased - is there a reason for this?

  • SuzieCakesCraft
    Suzie Cakes & Crafts (@SuzieCakesCraft) reported

    @VodafoneUK how do I report a bogus text message claiming to be from yourselves requesting my bank details, yet I am a PAYG customer? Thank you.

  • MollyRigsby
    Molly Rigsby (@MollyRigsby) reported

    I would like a phone number to speak to a customer service advisor over this shambles of a conversation I’ve just had and to sort my issue @VodafoneUK

  • missellamurphy
    Ella (@missellamurphy) reported

    @VodafoneUK Why has my Spotify premium subscription through the red entertainment plan lapsed today - I have another year left on the contract. Have tried webchat which was no help. Thanks.

  • kliveb
    klive (@kliveb) reported

    @VodafoneUK Do we need to report this separately as well / raise an issue? Or is it being taken care of?

  • stevec244
    Steven Canning (@stevec244) reported

    @VodafoneUK why is your network soooo bad at the minute. Why was I sent a new SIM which hasn’t helped. Why am I paying you so much for such poor service???? If TOBI ever worked, I wouldn’t have to use Twitter!!

  • imlukebenjamin
    Luke Benjamin (@imlukebenjamin) reported

    I’m looking for a new home wireless internet solution (no cables no phone line) since my @VodafoneUK dongle thing has been so slow in the last two weeks! Any suggestions?

  • BeNiceToDucks
    DucksRuleTheWorld (@BeNiceToDucks) reported

    @VodafoneUK Hi. Amazon Prime sub inclusive entertainment on my mobile contract until 21/05/2022. Email from Amazon telling me it's been cancelled. Tried DM, was answered...30mins ago, but nothing since. Can somebody PLEASE help me with this?

  • primaryteachdh
    MissH 💙 (@primaryteachdh) reported

    @VodafoneUK my mum’s new iphone 11 is taking a very long time to send texts and when it finally does 4 of the same messages send in a row. Please advise as she is worried she shouldn’t have switched to @VodafoneUK never had this issue with O2.

  • Danielleleigh04
    Danielle (@Danielleleigh04) reported

    Well @VodafoneUK following 2 hours on the phone and taking out multiple contracts in the last couple of weeks they will all be canceled following shocking customer service and being told something wouldn’t be a problem but evidently is! #needanewphoneandbroadbandcontract

  • ddug87
    D❤️ (@ddug87) reported

    Between @skytv and @VodafoneUK you’d think I’d have some form of internet service that works quickly 🙄 urgh

  • whosSarthak
    Sarthak (@whosSarthak) reported

    Honestly one of the worst customer service to try and deal with. @VodafoneUK

  • p_brown77
    brown815 (@p_brown77) reported

    @VodafoneUK can you let me know what’s happened to the network in Chelmsford. Cant make calls without it continually dropping or the other person unable to hear me despite having full bars!. I’m not alone with this issue either. Please advise. Thanks