Vodafone service status: outage reports and connection issues
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (67%)
- Phone (13%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (3%)
- TV (0%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Manchester, London, Bristol, Aberdeen, Leeds, Liverpool, Nuneaton, Waltham Forest, Ipswich, Newcastle upon Tyne, Cardiff, Batley, Southampton, Edinburgh, and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 10 hours ago |
|
London
|
Internet | 11 hours ago |
|
London
|
Internet | 11 hours ago |
|
Bristol
|
Internet | 12 hours ago |
|
London
|
Phone | 19 hours ago |
|
London
|
Internet | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
TheSacredEast (@inSacredZen) reported@VodafoneUK Our broadband service ends next week. We are vacating the property and We need a return label or QR code emailed today so we can return the router. Please note on the account that we have requested this before leaving the property. Thank you! Can you come back to me asap on this.
-
Joan (@JoanyEmd) reportedThere's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK
-
simon withers (@KalEl_WBS) reported@VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!
-
Andrew Jameson (@AJameson12) reported@VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡
-
Jess Smith (@jessicamaysmith) reported@VodafoneUK why have I constantly had no service in my area for the past 2 months??????
-
david Baillie (@ferrettrout1) reported@VodafoneUK Hi I got a call from someone but i missed it I don't know how long they waited for me to answer my mobile phone I am a Vodafone UK customer and would like to find out
-
John D (@JohnDemeza) reported@VodafoneUK what is your email address for complaints please for personal phone issues ?
-
Bri Hammond (@big1481b) reported@VodafoneUK Wonder how long that take over 2 months no internet and so many lies and disgusting customer service
-
Sadiq Afridi (@sadiqafridl) reported@VodafoneUK your 4G and 5G both Sucks. My contract end in March 2027 im not renewing with you guys any more. Paying £42 a month for nothing.
-
daz scott (@dazfromsomerset) reported@VodafoneUK is that app down or just for me?
-
iKyle 🇺🇦🏳️🌈#SaucyMinx (@iKyle2017) reported@VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!
-
thomasaldiamond (@ThomasALDiamond) reported@VodafoneUK I have just arrived in Spain and my 4g isn't working. I have paid £16 for 8 days of roaming plus my settings seem to be fine. Please help!
-
Kayleigh Newsome (@NewsomeKayleigh) reported@VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!
-
LAMS LUANI (@LamsLuani) reported@VodafoneUK is the worst phone service provider in the UK hands down
-
grace hooper (@messalinahooper) reported@bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!
-
Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?
-
EXPATTERNS (@EXPATTERNS1) reported@VodafoneUK My business broadband has been down since midnight and I cant get any attention via 'Customer Support'. I am starting to lose money. Please advise urgently!!
-
shaun (@1971wilko) reported@Benleo Meh, you want bad give @VodafoneUK a go.
-
Doom (@JamesMayulq4) reported@VodafoneUK fix your wifi brah
-
FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.
-
Bri Hammond (@big1481b) reported@VodafoneUK you are a total shambles max Taylor ceo and mangerment need to look closely at stuff mefa money company poor service and liars avoid vodafone
-
MichelleFlynn| Michilin Fhlionn (@migormley) reported@VodafoneUK I need support with a complaint
-
Neutral Bystander (@NeutralB99631) reported@Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.
-
Kartikay Maloo (@maloo_kartikay) reportedWhat a bad service Vi! My dad got his intl roaming pack recharged from india for Scotland and yet it has been 2 days there is no network in his phone. He is struggling like hell and your customer service team does not even care. @ViCustomerCare @VodafoneUK
-
James Pllu (@JamesPllu) reportedCan’t believe @VodafoneUK won’t believe my mums DOB after her passing this week and won’t allow me to cancel the account. Her banks, energy companies have all shown great compassion and assistance but not our pals @VodafoneGroup They insist I’ve got the wrong information.
-
Stuart Dunn (@StuartDunn2) reported@VodafoneUK how come coverage is so poor and slow recently?? Prices go up yet product quality goes down. Make it make sense?!
-
Stuff's Broken (@stuffsbroken) reported@VodafoneUK sent me nonsense broadband renewal figures 6+ times. Did renew in the end but for diff price again But credit where credit's due. The email automation may be crap but the change of plan itself was seamless. I woke up and everything just works with speed 2x faster
-
ian b 🏴 (@MrMidnight1188) reportedInternet down again @VodafoneUK 😡
-
Ed Sabella (@Ed_Sabella) reported@DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did
-
max yourday 💙 (@maxyourday) reported@MoneySavingExp No signal here in Marlborough on @VodafoneUK.