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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

September 21: Problems at Vodafone

Vodafone is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 67% Internet (67%)
  • 17% Phone (17%)
  • 10% Wi-fi (10%)
  • 4% Total Blackout (4%)
  • 1% TV (1%)
  • 0% E-mail (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Manchester, Middlesbrough, London, Southwark, Enfield Town, Ilkeston, Croydon, Coventry, Hackney, City of London, Newport, Bristol, Bridgwater, Huntingdon, and Birmingham.

CityProblem TypeReport Time
Manchester Phone 3 hours ago
Middlesbrough Internet 11 hours ago
London Internet 13 hours ago
London Internet 1 day ago
Southwark Internet 2 days ago
London Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • imaner76
    imaner76 (@imaner76) reported

    Your mobile service in DT6 West Bay Dorset has slowly been eroded down to nothing. From 25 mps down over the years to just 0.5 mps down this summer. Not good enough... @VodafoneUK

  • liarpoliticianz
    Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported

    @Iromg @VodafoneUK If you really want to know what it's like to be screwed on mobile phone tariffs, you should be a PAYG customer like me. cc. @Jasmineeec6

  • tonytonggg
    Tony Tong | Founder | Ancient Systems x AI (@tonytonggg) reported

    @IsntWorkingPod @VodafoneUK Burnout isn't corporate malaise, it's judgment quietly failing before anyone names it. That's the pattern I build around: AI doesn't replace a founder's judgment, it just speeds up how fast bad judgment becomes visible. A year is plenty of runway for that to catch up to you.

  • RogueOne18
    Rogue One (@RogueOne18) reported

    Now for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested

  • shikariunite
    mṽsh (@shikariunite) reported

    @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

  • valkanelanights
    Diesel (@valkanelanights) reported

    @Iromg @VodafoneUK Stupid old ****

  • LiabilityLiam
    Liam (@LiabilityLiam) reported

    @SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)

  • ReformYorkshire
    ReformYorkshire (@ReformYorkshire) reported

    @MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.

  • jarekd
    Jarek (@jarekd) reported

    So got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???

  • jaynepell
    Jayne pell (@jaynepell) reported

    @wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!

  • mark_partington
    Mark Partington (@mark_partington) reported

    @VodafoneUK big mistake. Not going to do you any favours. Who was the idiot that thought if this ? If senior management signed this off then they need to resign ! @GBNEWS @PatrickChristys

  • bigmickc22
    Michael C (@bigmickc22) reported

    @VodafoneUK what the keck is wrong with the connection in Glasgow. Sitting at 4G all day. This far on the whole UK should be 5G all the time. Poor service

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    You have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK

  • RogueOne18
    Rogue One (@RogueOne18) reported

    @EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.

  • laughey_m
    Matthew Laughey 💙💛 (@laughey_m) reported

    @VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???

  • jomamp82
    jomamp82 (@jomamp82) reported

    @SimonDanczuk @VodafoneUK Fully support this

  • Angieeclectic
    Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported

    @antonycotton @VodafoneUK Worst experience ever.

  • Glenna12
    Glenna George (@Glenna12) reported

    @VodafoneUK , I have moved over to you and inserted the new sim card. I supposed to keep my mobile number. I currently no network access . How long does it take for my network access to kick in?

  • Captain_P_Giant
    Captain Giant (@Captain_P_Giant) reported

    Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK

  • EdTheITGuy
    Ed (@EdTheITGuy) reported

    @VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

  • openchatter
    freespeech (@openchatter) reported

    .@VodafoneUK claim they are spending £11bn on their network. I travelled over 50 miles from my home today and at all times the best data signal I got was “E”. If I could leave them tomorrow, I would. @Ofcom

  • ramella_jay
    Jay Ramella (@ramella_jay) reported

    @SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!

  • James79792160
    restore britain, send them home (@James79792160) reported

    @VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants

  • Dameo_23
    Damon McRea (@Dameo_23) reported

    @VodafoneUK I get daily texts off you to upgrade my phone, I get twice daily emails saying an upgrade is ready. Instead of being desperate to get more money out of me. Sort your service out in the CA7 area!

  • alvarsa1
    Salvador Álvarez Río (@alvarsa1) reported

    @VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.

  • Poots1Poots
    Robert (@Poots1Poots) reported

    @DavidPoulden @VodafoneUK @TNLUK I found out only tonight that the National Lottery is paying 10’s of millions to organisations which support illegal migrants. I have withdrawn my funds and closed my account.

  • hywelsuchevans
    Hywel Evans (@hywelsuchevans) reported

    Just had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?

  • blindandb0ujee
    carys (@blindandb0ujee) reported

    @PolariChat @VodafoneUK Definitely not, they would never ring from an 07 number

  • JohnBarrUK
    John Barr (@JohnBarrUK) reported

    I can’t wait 4 my contract 2 end with @VodafoneUK @VodafoneGroup they r a rip off merchant & have the most uncaring, unsympathetic customer service & their complaints dept well that’s a complete joke 🤬 I have been a customer 4 yrs & have literally been treated like a bit of 💩🤬