Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Basingstoke, Guildford, Slough, Halifax, Newham, Birmingham, Paddington, Worthing, Edinburgh, Macclesfield, Cardiff, Croydon, Aylesbury and Oxted.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Basingstoke |
Internet | |
| Guildford |
Phone | |
| Guildford |
Phone | |
| Slough |
Internet | |
| London |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rhianna Louise Hobbs
(@RhiannaLouise19) reported
@VodafoneUK There are never any elves near me (a village)... do they only come to cities?
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Gaz Jones
(@gazjonze666) reported
@frdamienquigley @crispybear1 @VodafoneUK The network checker says no problem.
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John Upton
(@Upton_88) reported
@VodafoneUK my internet is down, flashing white on the internet indicator. Can someone please contact me for support?
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Sara
(@sara_991_1) reported
My unlocked iphone with no sim restrictions has been sim locked when inserting a replacement sim from vodafone @VodafoneUK they are refusing to fix this and the best they can do apparently is refund my bill for the one month. I have had no usage for 1 week now.
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Sara
(@sara_991_1) reported
@VodafoneUK I have been using vodafone and other carriers for many years with no issues. I have spent many hours with customer service on chat, call and in person and no decent solution has been given. Their response is as i didnt buy it from them, they cant do anything.
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Ana Carolina Piussi
(@Piussi) reported
@VodafoneUK @VodafoneGroup it is making my life miserable, the customer service disconnected my line that was active for almost 7 years, and NOONE CAN FIXED! Please leave this company, they don't care about the customer
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Michael «*»
(@sparkslabs_com) reported
@VodafoneUK Haven't you gone bust yet due to ****** service and bad customer service?
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Barry Jones 🏴
(@Baz8jones) reported
@VodafoneUK appalling service continues with rude and unhelpful staff - why the hell do we continue to put up with such poor service!
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Sara
(@sara_991_1) reported
@VodafoneUK Ive been through every possible troubleshooting, I am done. You’re going to do the same thing every other representative did and i dont have the patience for this anymore. Ive been doing this for a whole week now. If you dont have a better solution dont waste my time.
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david choonage
(@ChoonageUk) reported
@VodafoneUK What just to be told the same **** as before? That you've taken a mast down and boosted other masts in the area to compensate, which is definitely not working, it took 25 minutes to send my last tweet which was one photo and a small amount of text
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swapnil
(@SwapnilPatankar) reported
@VodafoneUK Facing issues with applying WINTERPROMO to my BIGVALUE10 pack. Only reason I bought Vodafone was due to the 21 GB offer.
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Ana Carolina Piussi
(@Piussi) reported
@VodafoneUK your company has making my life miserable, it has been one week that customer service disconnected my 7 years number. And no one can fixed! #boicoitvodafone
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Ian Cuthill
(@cuttyian29) reported
@VodafoneUK sorry I have to moan but your signal at @STN_Airport is shocking compared to everywhere else my phone is useless #anychanceof5G
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Sara
(@sara_991_1) reported
@VodafoneUK @VodafoneUK Ive been through every possible troubleshooting, I am done. You’re going to do the same thing every other representative did and i dont have the patience for this anymore. Ive been doing this for a whole week now. If you dont have a better solution dont waste my time.
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theresa blue state girl
(@theresabluest) reported
@Thedoug11Doug @VodafoneUK They can't tell you anything. Just wait. Don't harass some poor admin.
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Tony Roberts
(@Tonyyrobertss) reported
@VodafoneUK No problem! Did I win some treats 🥹
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Sara
(@sara_991_1) reported
As your sim somehow locked my phone, saying you cant fix this is a joke. Your customer service asked me to try the sim in another phone and it locked that too. You have essentially devalued 2 phones and refuse to fix this. @VodafoneUK
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Amy Williams
(@amelouwilliams) reported
@VodafoneUK can I have some help with my broadband account please? I can’t find my first bill and nothing works online. Thank you
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Jennie
(@imaginanter) reported
Question: is there another presenter that comes across as condescending and superior (in a bad way) than the ******* thr @VodafoneUK radio ads? Literally would be too embarrassed to even go in to a Voda phone shop!
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DLD
(@DLD_0222) reported
@VodafoneUK is a awful network with terrible customer service, the internet in my area has been down since thursday, every time I have rung they say we guarantee by tomorrow, not one email or anything to apologise or explain, still no internet or straight answers @VodafoneGroup
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Jo G
(@FulhamJo) reported
@VodafoneUK problems with broadband, had the same account for 2.5years. After 1.5hrs crawling around moving wires from modem all your man can suggest is paying a few pounds more each month for ‘guaranteed wifi and booster points’ yet for 2.5 years the broadband has been fine.
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Kristen
(@KristenSousa) reported
Hi @VodafoneUK - I moved to you and opted to keep my old number. PAC code provided but I keep getting alerts from Settings on my iPhone that the number I want to keep is going to expire unless I re-insert my SIM. Support tells me to ignore it, but it’s annoying having to
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Donna G
(@MoonshineMishap) reported
@VodafoneUK We never get much snow in Portsmouth 😔 #VodafoneTreats
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PαdU 💙
(@PadUdall) reported
Hi @VodafoneUK - signed up to superfast 2 broadband. Activation date 9/12 but nothing happened. Cannot login to account as the text sent with security code by you is blank. Yesterday get a text saying an engineer is coming on 30/12 - why? 1/2
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WatchedMeester
(@WatchedMeester) reported
@VodafoneUK Hi Thomas, I've DM'ed but I don't expect a resolution. I mostly needed to rant about how utterly atrocious your CS were and how underhand it appears your company has been with the package availability. Feel free to reply to my DM though!
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swapnil
(@SwapnilPatankar) reported
@VodafoneUK Yes, I checked in the online account as well as by calling 2345. And did so multiple times, including just now. Could you help with the issue?
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Ben Young
(@Cornishhotels) reported
@VodafoneUK are you planning to fix your app anytime?
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NickCleggsLostConscience (Anti-fascist)💙🇺🇦
(@marcjs_twatter) reported
@VodafoneUK I am blocking all advertisers as you implicitly support Elon Musk’s amplification of hate and violence.
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PαdU 💙
(@PadUdall) reported
Hi @VodafoneUK - signed up to superfast 2 broadband. Activation date 9/12 but nothing happened. Cannot login to shopping as the text sent with security code by you is blank. Yesterday get a text saying an engineer is coming on 30/12 - why? 1/2
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charley minahto
(@charleyminahto) reported
@VodafoneUK trying to log a fault with my broadband, an automated message telling me you have checked and its fine when it quite clearly isn't doesn't quite work for me. 4th outage in a week not happy customer.. and telling me the useful links I can try online when no broadband