Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hampstead, Southwark, Glasgow, Manchester, Birmingham, Southend-on-Sea, Blaina, London, Edinburgh, Begelly, Hackney, Croydon, Paisley, Doncaster and Taunton.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Total Blackout | |
| Southwark |
Total Blackout | |
| Glasgow |
Internet | |
| Manchester |
Internet | |
| Birmingham |
Internet | |
| Southend-on-Sea |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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zodsteve77
(@zodsteve77) reported
@VodafoneUK after almost 20 years of being a customer, I called this morning to discuss my business tarriffs. I am still on hold after almost 2:47 minutes. This is the final straw, I am closing my accounts today and moving. You're a utter disgrace
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Jamie
(@savparhar) reported
@VodafoneUK still not able to buy from your website, if there are issues please let me know or can we arrange a chat so I can buy over the phone?
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@Jayne Heyes
(@LoveTheMarket1) reported
@VodafoneUK @dantheman19970 Shame about Customer Services! 5 weeks without my Business IPhone! @VodafoneUK passed from pillar to post! Appalling Service
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garybates
(@garybates) reported
from
Bawtry, England
@VodafoneUK 51minutes on hold & my phone has died & cut me off, I want to get through so I can waste 51 minutes of your time, your service is a joke
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n5oenophile
(@n5oenophile) reported
Hi @CPWTweets, you’ve disconnected my contract with @VodafoneUK and now I can’t call anyone to fix it. Help??
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DPDgroup
(@DPDgroup_news) reported
@MrRichPowell @VodafoneUK We're sorry to read that. If you would like to speak to a representative, please download the DPD app and type this into the Live Chat feature of our app and it will connect you with someone. You can also reach our Customer Service support line at 0121 275 0500. Kind regards.
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@Jayne Heyes
(@LoveTheMarket1) reported
@VodafoneUK @VodafoneUK how about the hours of wasted time and energy spent trying to get my phone back from you! 5 weeks snd counting @VodafoneUK the worst Customer experience ever
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Nicola Porter
(@NicolaP90900272) reported
@VodafoneUK hi, could you help with this? I really want to use one of the deals on the VeryMe rewards but don't have access.
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Gwyneth Tyler
(@gwyntyler1013) reported
Terrible customer service @VodafoneUK @VodafoneGroup Really sad there’s no interest in supporting bereaved customers and impossible to speak to anyone. @financialombuds there must be some accountability when it’s Vodafone error and there’s no way of getting it dealt with. Sad.
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Pablo Bhoy 67
(@PaulBre80478936) reported
@VodafoneUK Tried to charge me for a mobile which has been paid in full. Cancelled DD as I'm not paying. Now won't let me cancel broadband account until outstanding bill is paid? Not a snowball's chance in hell you're getting money off me! #robbingbastards #ripoff #Vodafone
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George James
(@trauma_j) reported
@LoveTheMarket1 @VodafoneUK Truly appalling customer service! Never had such a shocking experience. Literally been lied to on more than one occasion now as well. Awful!
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MarvinPA 🇪🇺3.5% 💙
(@MarvinPA11) reported
@VodafoneUK Upgrade to iPhone 13, need to activate eSim, can't get through as phone dead until activated, can any one help? Even my landline has died.
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Jonathan Walser
(@J_Walser) reported
@VodafoneUK morning. My wife and me have no signal on our phones. This began on Saturday. We have tried all the work around a and it hasn’t fixed it.
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Sauleha
(@Sauliloquy1) reported
Extremely disappointed in @VodafoneUK. They disconnect your number if you don't use it for 60 days (such as if you were stuck abroad because of covid) without the simple courtesy of informing you. Customer service then wastes an hour of your time only to say "get a new number".
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jules
(@julieannemather) reported
@VodafoneUK any chance you can the signal sorted in PA328XN area!! It's been days now
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Balloon's gone up!
(@FredJON50446126) reported
@VodafoneUK I am looking at going with Sky mobile, sick of the poor service and price rises.
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MarvinPA 🇪🇺3.5% 💙
(@MarvinPA11) reported
@VodafoneUK Tried it again, all I get now is 'sorry you have misplaced your phone.' Is there *really* no one who can help?
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Milli🛸
(@MilliAbo) reported
@VodafoneUK this is the 4th time it’s happened and I’m being messed around by your company for something I thought I sorted out over a month ago, and could get me into trouble. I hate having to come onto Twitter and doing this, but can someone please get in contact with me???
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Matteo Doni 🇬🇧
(@Todoleo) reported
@Pommster76 @VodafoneUK Initially, yes. If their "customer service" team can't resolve the issue I have to take the complaint to one of the ADR (Alternative Dispute Resolution) schemes.
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@Jayne Heyes
(@LoveTheMarket1) reported
@VodafoneUK Why can’t you get this response fro @dhlexpressuk Your the client! Appalling Business Account service @VodafoneUK
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Tom Cheshire
(@tomchesh90) reported
@VodafoneUK Hi there, what’s the process with a final bill? My contract is up in 20/10 and I want to cancel before that. As I pay upfront per month will I pay the ETF but get a refund for a mid month cancel?
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Jamie
(@savparhar) reported
@VodafoneUK more errors on your website, this is really poor from a company of your size.
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Tom Bridges
(@bridges_tom) reported
Appalling customer service today from @VodafoneUK who can’t tell me when a new phone - ordered on Friday- will be delivered. Being passed from pillar to post, and huge amounts of time being wasted.
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garybates
(@garybates) reported
from
Bawtry, England
@VodafoneGroup @VodafoneUK it’s good to hear that yet again your call centre is really busy, I’ve never called you when you weren’t 🤬🤬on hold yet again, you must be the worst telecoms co in the world
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Milli🛸
(@MilliAbo) reported
Been trying to get through to @VodafoneUK for over an hour because I need to talk to an actual human because the options won’t come up on their automated service. Not to mention the reason I’m calling up ISNT my fault it’s a mistake on their behalf. Can I please get some help???
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@Jayne Heyes
(@LoveTheMarket1) reported
@VodafoneUK @phone_museum Interesting! Put some money into sorting out your Customer Service, Directors Office, Complaints process You lose my IPhone and 5 weeks later I am still calling, tweeting, no email available! A joke @VodafoneUK
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Patrick Barrett
(@Paddy538) reported
@VodafoneUK I want to flexi upgrade but need to do it in store as if I order online I have to wait up to 2 weeks for the new phone and I don’t want to be without a phone. But I also don’t want to wait to trade in in case the price changes or I damage the phone and then can’t pay the flexi!
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Farid Ahmed
(@MFaridAhmed) reported
@Sauliloquy1 @VodafoneUK Customer service? You mean the call center they divert you to where no one has any authority to do anything?
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@Jayne Heyes
(@LoveTheMarket1) reported
@VodafoneUK What an absolute joke your #togetherwecan is! 5 weeks and still my business phone is missing! Hours of holding on phones, Customer Care that cannot fix! Appalling customer Service @VodafoneUK @VodafoneUK
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Tony Swinton
(@tonyswinton1) reported
@VodafoneUK can you advise please how long it takes to process the cancellation of my orders due to vodafone not being able to deliver Vodafone do not try to retain customers who have been with the network for almost ten years