Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/12/2026 13:40

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Southampton, London, Enniskillen, Lochwinnoch, Nottingham, Yeadon, City of Westminster, Halifax, Hackney, Clacton-on-Sea, Wandsworth, Manchester, Milton Keynes, Helston and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Phone
United KingdomLondon Internet
United KingdomEnniskillen Phone
United KingdomLochwinnoch Wi-fi
United KingdomLondon Internet
United KingdomNottingham Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Pats629__ Bravo Stuff (@Pats629__) reported

    @VodafoneUK THE WORST SERVICE.

  • TahirMo36066499 Tahir Mohamed (@TahirMo36066499) reported

    @VodafoneUK Poor network and poor customer service. Period

  • In4ThePips In4ThePips (@In4ThePips) reported

    @vmo2business Why is my virgin mobile sim still using the @VodafoneUK network?

  • Dooooooooodle Danielle (@Dooooooooodle) reported

    @VodafoneUK Why have I got no mobile data? I've got 38gb left on my plan according to the app. Apparently no issues with the network

  • Poverest_pedant travispickle (@Poverest_pedant) reported

    @VodafoneUK @mattscotty_ The issue is Vodaphone's website as I am using @MoneySavingExp and getting the same result . They appear to not want to fulfill their offer.

  • TheUKTrekkie Thomas P 🎩 🇪🇺🏳️‍🌈🔶️ (@TheUKTrekkie) reported

    @raining_bows @VodafoneUK Nope, I’m heading in store today to see if they can help me.

  • bobpullen Bob Pullen (@bobpullen) reported

    @VodafoneUK any known problems affecting your website at the moment? Every attempt to log into my account takes me to a 404 page? 🤔

  • nat_perkins Nat (@nat_perkins) reported

    @VodafoneUK What is happening with the website and live chat. Been issues since yesterday. Cannot upgrade or use the live chat.

  • swfcclarke Adam Clarke 🍥 (@swfcclarke) reported

    @VodafoneUK has the worst customer service going

  • michaeljw_97 Michael Williamson (@michaeljw_97) reported

    @VodafoneUK any problems in the DN34 area of Grimsby? Getting 3mbps download. Network checker shows completed maintenance work on surrounding masts but not my local one.

  • famousfour4 Carolyn🌺 (@famousfour4) reported

    @VodafoneUK Hi, is there a problem in the NE23 area of Northumberland. When mobile data is on, my phone is not loading any apps, or sending messages via Whatsapp or SMS, despite being in an area that has a strong 4G connection. Been like this for 2 days now. Thank you.

  • Bradas Bradas (@Bradas) reported

    @VodafoneUK Hi I’m trying to add an American roaming package to my contract but it only gives you the option for Europe? Please help!

  • KoalaInScotland Laurie M (@KoalaInScotland) reported

    I just want to cancel my vodafone SIM card and @VodafoneUK seem to make this impossible while raising my bill by almost £10 in the last few months. whhhhyyyyy?

  • tishym patricia goodhead (@tishym) reported

    Oh my days! Trying (unsecessfully) to get wi-fi calling enabled on our S21! It isnt the phone but the network provider! @VodafoneUK are niw bklaming the fact we went through carphone warehouse!! Maybe time for a new privider?!?

  • denises_tweet denises_tweet #FBPE#JohnsonOut#StandbyStarmer (@denises_tweet) reported

    Anyone can help ? My Samsung Galaxy s7Edge has just spontaneously combusted ...not recharging ...just sitting there indoors on a table . @VodafoneUK chat was unhelpful ...can't get into my account ...still waiting for a DM from @SamsungUK despite sending them 3 DMs

  • mattscotty_ Matt (@mattscotty_) reported

    @VodafoneUK @MoneySuperHelp please might you be able to help on the above?

  • Claytoncast Paul Clayton. (@Claytoncast) reported

    Appalling service is the word @VodafoneUK

  • PaulHayhow Paul Hayhow (@PaulHayhow) reported

    @VodafoneUK Please can someone just communicate with me why you cannot release my fibre line to Giganet. A line that you claim I have not got with you since you cancelled my activation post installation on 6th July. It is now just embarrassing how poor is your customer service.

  • HeslamMatt Matt Heslam (@HeslamMatt) reported

    @VodafoneUK pass the credit check, get told no engineers and your sales team hang up twice? What a joyful experience

  • _hockey_10 :) (@_hockey_10) reported

    @VodafoneUK why is Vodafone customer care so bad. It takes you so long to speak to an actual person. I’m abroad and they told me how to apply roaming -the details are incorrect and it won’t let me upload the request. When I try to speak with them they say there are no agents 😡

  • StarTrekBoi StarTrek Boi 🖖🌈 (@StarTrekBoi) reported

    @VodafoneUK @SteveWB1701 Never being able to login to the my account area is what stopped me from switching to Vodaphone. I went to @virginmedia instead. If you can’t get the basics like logging into your account to work it doesn’t give much confidence in the rest of the service…

  • jmcd771 Jess. (@jmcd771) reported

    @VodafoneUK @VodafoneGroup you’re online chat system is very poor compared with #EE All I want to know is how I change to a sim only contract after my contract end date? #vodafone

  • yawnyawnyawning twattering (@yawnyawnyawning) reported

    @VodafoneUK It’s coming up to 48 hours since my (less than an hour) sim swap was activated. I have no phone or outlook. If you are having issues with this why let customers initiate them? Your tech support guy said he would post me a sim on Monday. Gee thanks. #vodafone

  • nat_perkins Nat (@nat_perkins) reported

    @VodafoneUK I have tried on different devices and browsers and now just keep getting the 502 Bad Gateway message.

  • Claytoncast Paul Clayton. (@Claytoncast) reported

    So it seems all mobile companies look good until you become a customer. My houseboat and I are new customers of @VodafoneUK Looking to upgrade my mobile broadband. Been in chat for over an hour. been offered an option that I now am told I cant have as no stock.

  • Claytoncast Paul Clayton. (@Claytoncast) reported

    Now @VodafoneUK being dealt with by someone who is going to take a months allowance of my wifi while he comes up with an answer. Slow service is not the word.

  • montyforsdyke The Syrup (@montyforsdyke) reported

    @Claytoncast @VodafoneUK Finally we agree. @VodafoneUK are the shitest network going. Tesco are better than them and they sell cucumbers

  • trancingrs Paris (@trancingrs) reported

    @PositivelyHani @VodafoneUK @ThreeUK Worst network provider for mobile phones so would hate to think what their broadband bundles are like. Didn’t have signal on my phone in my area higher than 1 bar and they said the signal is fine. Then proceeded to try increasing my monthly cost. Cancelled direct debit and left.

  • JUNINHOFAN420 Mayswell Maysenya (@JUNINHOFAN420) reported

    @VodafoneUK my internet has been out for around four hours. Are there any issues in the Stockport area?

  • SarahEmpson2 sarah (@SarahEmpson2) reported

    @VodafoneUK also your website is down.. not happy