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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Milton Keynes, Nottingham, Oldbury, London, Newcastle upon Tyne, Sheffield, Barnet, King's Lynn, City of Westminster, Basingstoke, Halifax, Southall, Glasgow, Newbury, and Wandsworth.

CityProblem TypeReport Time
Milton Keynes Internet 2 minutes ago
Nottingham Phone 1 day ago
Oldbury Internet 1 day ago
London Internet 2 days ago
Newcastle upon Tyne Wi-fi 3 days ago
Sheffield Internet 3 days ago
Full Outage Map

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jameshunt312
    James Hunt (@jameshunt312) reported

    @VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬

  • Analyst_Sid7
    Sidharth Suresh (@Analyst_Sid7) reported

    @VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.

  • lottieeec
    Charlotte (@lottieeec) reported

    @VodafoneUK absolutely sick of paying for this service. I can never get a signal and people can never hear me clearly when I ring them, apparently my area are suffering connection issues. So bad, been happening for a full week now 😫 tried to contact customer service, USELESS.

  • mxtthewpxrker
    The Memedalorian (@mxtthewpxrker) reported

    @VodafoneUK my WiFi has dropped out 4 times in the last 30 minutes. All cables are fine and your website is suggesting there are no issues on the network. So what’s happening?

  • MosesGames
    ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported

    @VodafoneUK The most over priced mobile phone service. #vodafone Justify your charges over other service providers….ill wait. Oh & your app is not working for me to pay my bill, but feel free to charge me “late fees”….handy coincidence. 🖕🏻😡

  • JulieNobbs
    🤓 Julie 🤓 (@JulieNobbs) reported

    @VodafoneUK #OpenReach Why does my son have 2wait 4over 10 weeks to get his new broadband supplied by u guys? He’s a brand new customer, in a house that has NO broadband atm, how can he work from home without any internet? This is NOT good customer service, he is NOT very happy😳

  • AFC_Gooner10
    Arsenal_No.10 (@AFC_Gooner10) reported

    My father passes away on 7th Jan. We inform @VodafoneUK on 14th Jan. It’s now 2 months on. His number still hasn’t been transferred over to my mother. Stupidly we decided to take out broadband with Vodafone too. Installed on 6th March. Still not connected. Shocking service.

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    I truly give up with @SMARTYMobileUK @ThreeUK @VodafoneUK our phone signal has been degrading for over twelve months it’s been reported just shows the extent of greed within these companies!! This is today’s results WiFi and 4g nothing no signal at all #dontwaistmoney3smarty

  • davebrady22
    Dave Brady (@davebrady22) reported

    @VodafoneUK I'm a new customer, how do I claim back my previous provider's early termination fee?

  • jack_elliott96
    Jack Andrews (@jack_elliott96) reported

    @VodafoneUK When will you have RCS support for iOS please? It’s been a good while.

  • bethroberts14x
    Beth (@bethroberts14x) reported

    @tiktok_uk @VodafoneUK I have charges being made to my Vodafone account that are coming from TikTok and aren’t me. Vodafone are telling me to discuss with TikTok as it’s not their problem. Vodafone should have placed a block on third party spending last…

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • welshjaci
    Jaci Stephen (@welshjaci) reported

    Don’t believe a WORD of what @VodafoneUK say when they offer to ‘help’ whn you are struggling. They don’t! They charge you for late payment and send you straight back to square one.

  • xcetveli
    DiKey (@xcetveli) reported

    @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

  • WheresWilly8
    Where's ***** (@WheresWilly8) reported

    @Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.

  • Cameron_who
    Cameron (@Cameron_who) reported

    @VodafoneUK you keep sending letters to my address for someone who does not and has never lived here. We've called you twice to ask you to stop and you said you would but we keep getting letters and now debt collection letters. Can you stop now please.

  • CoolHandLuke_82
    Luke 🇬🇧 (@CoolHandLuke_82) reported

    @VodafoneUK @CityFibre No internet for 2 days, due to a pole down. I have repoted the incident but have had no updates on what’s happening. Can anyone look into this if a DM with more details is sent?

  • CTx03_
    𝐂 𝐀 𝐌 (@CTx03_) reported

    @News_FC26 @VodafoneUK Try get @youfibre had them for like 2years now and never experience lag.

  • TrumptonRiot
    MttB (@TrumptonRiot) reported

    People blaming all sorts of things for the state of this country, but I can’t think of a better example than multi-billion dollar companies like @VodafoneUK rigging the system so execs and shareholders get millions but I can’t get enough signal in north London to stream music!

  • skipperburg
    Skip (@skipperburg) reported

    @VodafoneUK @MartinSLewis Vodafone cancelled my broadband in error and charging me termination fees. Nobody understands the complaint, 5 hrs on phone not resolved. Customer service dreadful, can you investigate them for bad service?

  • Infosanity
    Andrew Waite - BS: @Infosanity.co.uk (@Infosanity) reported

    I’ve been a @VodafoneUK customer for over quarter century. I won’t be as soon as I land back in the UK. 3 plans, all roaming prepped in advance. One roaming failing completely, another charging per day extortion rates despite pass. Support systems either clueless or just broken

  • chuxjohn
    John Gly (@chuxjohn) reported

    @VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?

  • Pontemiller
    Nick Lawton (@Pontemiller) reported

    @VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!

  • CityFibre
    CityFibre (@CityFibre) reported

    @hollymorgs @VodafoneUK Sorry to hear about the trouble your father has been having with his installation. Since the service is with Vodafone, they are responsible for managing and scheduling all installation appointments. Please continue to coordinate directly with them to get this resolved. Thank you.

  • lottieeec
    Charlotte (@lottieeec) reported

    Still no signal @VodafoneUK if anyone is thinking of getting a contract with @VodafoneUK please avoid at all cost. May as well use a potato it would probably have better signal

  • heyDEVNARAYAN
    DEV NARAYAN (@heyDEVNARAYAN) reported

    Hi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

  • richforlife66
    RICHFORLIFE1980 (@richforlife66) reported

    @VodafoneUK 5+ years of loyalty and this is how I’m treated? Broadband disconnected without permission and money taken from my account unlawfully. This is completely unacceptable. Fix this immediately and refund me in full.

  • jimbles1967
    James (@jimbles1967) reported

    @VodafoneUK #youtube My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.

  • AMichaels66199
    AdamMichaels (@AMichaels66199) reported

    @VodafoneUK so it appears that NASA can get a signal 10 million miles in space, yet I can’t enough of a signal to answer my ring doorbell between York and Leeds on the train????

  • Onefatjatt
    M S Randhawa (@Onefatjatt) reported

    @VodafoneUK completely shocking service. Please @O2 can you help me as Vodafone does not seem to understand