Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (66%)
• Phone (18%)
• Wi-fi (10%)
• Total Blackout (4%)
• TV (1%)
• E-mail (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Hackney, City of London, London, Newport, Bristol, Bridgwater, Huntingdon, Birmingham, Glasgow, Dunfermline, Reading, Sutton in Ashfield, Sherborne, Norwich, and Northampton.

City	Problem Type	Report Time
Hackney	Total Blackout	4 hours ago
City of London	Internet	19 hours ago
London	Internet	22 hours ago
Newport	Internet	1 day ago
Bristol	Internet	2 days ago
London	Wi-fi	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jomamp82 (@jomamp82) reported 2 minutes ago

  @SimonDanczuk @VodafoneUK Fully support this

• 
  trin🇯🇲🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ttrinityb) reported 3 minutes ago

  I’m sick of calling a company, trying to talk to somebody and getting sent to an AI just **** off This is for you @VodafoneUK useless pricks

• 
  Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported 4 minutes ago

  @antonycotton @VodafoneUK Worst experience ever.

• 
  Salvador Álvarez Río (@alvarsa1) reported 5 minutes ago

  @VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.

• 
  Lucy Slater (@lucindaslater83) reported 5 minutes ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

• 
  Alan Handyman (@AlanHandyman4u) reported 5 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  Rodney Marlow (@misterex65) reported 12 minutes ago

  @NileGardiner @VodafoneUK They are giving them to charity you thick ****

• 
  Plant a Tree 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🚜 🥩 (@EugeAMM) reported 13 minutes ago

  @VodafoneUK Leaving after years with you. Donating free SIM cards to undocumented migrants arriving illegally on small boats is where I draw the line. I’ll be taking my custom to a network that respects UK border control and the rule of law. #Vodafone #CancelVodafone

• 
  Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Big_Grumps) reported 15 minutes ago

  @VodafoneUK if I get a new phone and I decide I don't like the colour, do I have to return it, cancel the whole order and reorder another colour again?

• 
  Joe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WfcJoe_) reported 19 minutes ago

  @duzza007 @VodafoneUK I’m with them. Got a new phone yesterday and my sim hasn’t transferred to the new phone and their live chat was no help so I’ve gotta go up to their store

• 
  Scotty - 1stMetalGod (@ScottyJ193) reported 21 minutes ago

  @VodafoneUK I been trying all day to talk to someone regarding an issue I have with my Big Value Bundle. Please just help

• 
  Dave (@davegarryfish) reported 23 minutes ago

  On a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish

• 
  Chekeeuk (@chekeeuk) reported 24 minutes ago

  @FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!

• 
  Jay Ramella (@ramella_jay) reported 34 minutes ago

  @SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!

• 
  Moomin_St3ff 💚🤍💜🎗🇬🇧🇮🇱 (@Moomin_St3f) reported 36 minutes ago

  Wtf? Another one bites the dust... @VodafoneUK @ThreeUK

• 
  Migrant Tracker UK (@MigrantTrackUK) reported 36 minutes ago

  @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

• 
  lizrichards24 (@SonyRichards4) reported 36 minutes ago

  @VodafoneUK Please can you help with a query?

• 
  Jam (@Jammy595) reported 40 minutes ago

  @VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!

• 
  Liam (@MancunianCaviar) reported 41 minutes ago

  Hey @VodafoneUK, you have scheduled maintenance in my town, lasting until 18th September. I literally have 0 connectivity. Unless I’m on WiFi, I can’t make any calls or texts. Any chance of having my bill for the month refunded, seeing as I’m getting no service from you?

• 
  Chris Ross-Lewin (@crosslewin) reported 43 minutes ago

  @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

• 
  CommonSensr (@CSensr81544) reported 43 minutes ago

  Already dumped @VodafoneUK I will not pay premium charges to support this action.

• 
  CJ (@CJ8316758312135) reported 44 minutes ago

  @DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...

• 
  Glenna George (@Glenna12) reported 49 minutes ago

  @VodafoneUK , I have moved over to you and inserted the new sim card. I supposed to keep my mobile number. I currently no network access . How long does it take for my network access to kick in?

• 
  CentralActon 💙 (@CentrAct1) reported 49 minutes ago

  @Derek959Derek @VodafoneUK opposes digital exclusion, whoever suffers it. They support all sorts, of which asylum-seekers form a small part. The work is generous and inclusive.

• 
  bjc (@bjc5473) reported 49 minutes ago

  @craigaradford @Iromg @VodafoneUK It’s called making a statement. These companies need to understand that people are sick of funding others. So are you a vodaphone customer Craig.

• 
  Ironwarrior73 (@Ironwarrior73) reported 49 minutes ago

  @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

• 
  Kate (@listentohere) reported 52 minutes ago

  @VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?

• 
  That guy (@DaveHol27360883) reported 53 minutes ago

  @VodafoneUK Handing out sim cards to rapists. Shame on you, you'll never get my business again.

• 
  Simon Danczuk (@SimonDanczuk) reported 54 minutes ago

  Thinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..

• 
  Le Coq (@LeCoq_79) reported 58 minutes ago

  The @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.