Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Birmingham, Northampton, Chatham, London, Hackney, Barnsley, Basingstoke, Portsmouth, Ipswich, City of Westminster, Bournemouth, Hammersmith, Islington, Wigan and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Northampton |
Wi-fi | |
| Chatham |
Internet | |
| London |
Total Blackout | |
| Northampton |
Internet | |
| Hackney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Keith
(@sparkykeeef) reported
@JuliaHB1 @VodafoneUK pulling teeth is less painful than trying to get through to Vodafone, shocking customer service
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Chris
(@csanders578) reported
@JuliaHB1 @VodafoneUK Covid the excuse to give awful customer service
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Not Charlie Cairoli
(@charlie_cairoli) reported
@JuliaHB1 @VodafoneUK Oh they are the worst by far.
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sarah connelly
(@sarahco28402875) reported
@VodafoneUK is anybody else having issue with no gigafast and no phone line been down from Monday afternoon
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Richie
(@Richie55932279) reported
@JuliaHB1 @VodafoneUK I had a problem with Vodafone it was a nightmare foreign call centers every time the customer service is absolutely shite. Try online chat.
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Gemma Robson
(@Gemma_Robson) reported
@VodafoneUK is something wrong with your chat system? 3 times I’ve been on chat and 3 times I’ve entered my email address to receive a transcript at the end and 3 times I’ve never received one 😩
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chimp man
(@_porean_) reported
Are @o2 and @VodafoneUK down or something because I've got service but data is unusable
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David Cieszynski
(@dczy79) reported
@O2 I'll be switching back to @VodafoneUK when my contract is up, your a nightmare to deal with. Can't even through to customer services #shambles
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Hani
(@ImtiazAhmadch) reported
@JuliaHB1 @VodafoneUK They are terrible such a **** service they provide.
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Ken
(@Ken62394852) reported
@JuliaHB1 @VodafoneUK Probably because they're 'working' from home. Service will be better if they're back in the office and can't hide
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Phillip Mills
(@phill9377) reported
@JuliaHB1 @VodafoneUK Just email the ceo saves wasted phone calls and gets resolved much quicker, always do it with any consumer problems i may have, easy to find relevant ceo email address there all listed online.
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BeardedOne
(@bearded1_one) reported
@VodafoneUK @JuliaHB1 Pity you didn't offer to sort out my issues with you a few years ago. As a result, I swore never to be a customer of Vodafone again. I was a good customer of yours for over 15 years.
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Rob Paton
(@robbiepaton) reported
@JuliaHB1 @VodafoneUK **** am I too late to suggest Hammersmith? Wear something heavy.👍
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Iain Connell
(@Iain_Conn) reported
@JuliaHB1 @VodafoneUK Damn. I was hoping there would be one less brextwit
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Northern Oik #KBF 🇬🇧🏴🚹
(@northern_oik) reported
@JuliaHB1 @VodafoneUK Most dreadful service desk on earth - no service whatsoever desk - Vodafone.
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Dianne mary
(@Diannebrown128) reported
@JuliaHB1 @VodafoneUK Son has lots of trouble with Vodafone too
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Emma
(@emmahicking) reported
@VodafoneUK Is there any way that I can get in contact with someone that can help me?? I have been pushed around to 4 different departments and no one can help and I’m really frustrated!! Please?!
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Iain Connell
(@Iain_Conn) reported
@JuliaHB1 @VodafoneUK Damn. I was hoping there would be one less brextwit
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Happy Hilary
(@happyhcsw) reported
@VodafoneUK Sadly not the app was unavailable all day a popular treat n sadly no pret in our town
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Alan Craig
(@muppetjude) reported
@VodafoneUK why do you never ring back when you say terrible customer service
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Jack Bond
(@JackBon60290058) reported
@JuliaHB1 @VodafoneUK I wish I’d been there to hold your coat while you jumped. Only joking Julia. I disagree with almost everything you say but I would never wish any harm to come to you.
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Anne Lee
(@sandwichwarehou) reported
@JuliaHB1 @VodafoneUK .....the reason I left them! Joined giffgaff and never looked back at a 1/4 of the price 🥳
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KMiller
(@KMiller14669942) reported
@JuliaHB1 @VodafoneUK Bingo. 52 mins for ID too so ended up cancelling upgrade and will cancel altogether soon. When will these companies learn? I haven’t yet experienced a good chat box - can’t answer so pinged onto virtual agent who is handling multiple clients at the same time so long delays.
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John Oakes
(@mrnomoneypenny) reported
@JuliaHB1 @VodafoneUK You should know that your time is far less important than theirs and you should expect to wait till they are damn well ready to speak to you. After all you are but only a customer
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Billy Wright
(@bootscas) reported
After 20yrs with @VodafoneUK and their inability to address a simple complaint and show any loyalty to long term customers I've ordered my new sim card from @SkyUK. Got my PAC just need my sim to arrive then its goodbye Voda, hello Sky 5G. No more being screwed over....happy days
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Inzamam khan
(@InzamaamK) reported
What’s up with the 4G and 5G signal with @VodafoneUK Absolutely awful ever since I upgraded with them!
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M.J.Murphy
(@moss_murphy) reported
@VodafoneUK @JuliaHB1 Funny how you help a celebrity but when us ordinary folk have a problem you’re worse than useless
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FolksyEdge
(@Wombat120mm) reported
@JuliaHB1 @VodafoneUK Well done on picking a provider with such a low customer satisfaction. Prob notice how quick they are to respond to new sales....
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Charles Sweeney
(@charles_sweeney) reported
@JuliaHB1 @VodafoneUK I feel like that after 5 minutes: "Please enter your 40 character customer reference number" - "I'm sorry, I didn't hear that".
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M.J.Murphy
(@moss_murphy) reported
@JuliaHB1 @VodafoneUK They’re the worst in the world..... once you have a problem with them you may as well switch provider