Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 11/25/2025 10:20

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Newark on Trent, Halifax, Norwich, Dublin, London, Hounslow, Normanton, Southampton, City of London, Glasgow, Edinburgh, Hook, Caerphilly, Hackney and Heckmondwike.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomNewark on Trent Phone
United KingdomHalifax Internet
United KingdomNorwich Phone
IrelandDublin Wi-fi
United KingdomLondon Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • 22dragonlady lyn clancy (@22dragonlady) reported

    Anyone @VodafoneUK available to chat to a friend not on Twitter about his business account ? 5 mobiles, a landline and BB. Been with Voda 7 years pays £390 per month. He’s spent 6 hrs phoning Voda, his mobile hasn’t worked for 3 weeks. Disgraceful service to a business customer.

  • Kirkieboy the captain (@Kirkieboy) reported

    Been with @VodafoneUK since 2014 and they’re not willing to continue my 20% discount if I renew !!!! Well here’s a massive F##k you to the worst customer service EVER !!!

  • DaveSamways1 Dave Samways (@DaveSamways1) reported

    @EmmaRaducanu @Wimbledon @VodafoneUK Hi Emma sounds like your body is breaking down which is a bit disconcerting. Seem to remember Murray had issues & toughened up in the gym. Hopefully you'll figure it out not much fun if body doesn't like it. Good luck.

  • SacksHarry Danny Boy🕑 (@SacksHarry) reported

    @ThreeUK your signal is still ****!!! I love you @VodafoneUK I’m sorry guys😭 please take me back!

  • admiralhanson Iain (@admiralhanson) reported

    @VodafoneUK 's subsidiary Talk Mobile excelling themselves again. Customer wants to exercise their GDPR rights. They are partially sighted. "You need to email it in" Er, how exactly, when they can't see very well ? Disability Discrimination ? 🙄

  • MartynWilliams2 Martyn Williams (@MartynWilliams2) reported

    Dear @VodafoneUK. I am a new business customer. You have tried 3x to get DPD to deliver my router. Twice the driver has claimed to have missed as I sat at work with my shutters open. Once he refused to hand over the parcel as (being new) I didn't have a router to exchange. 1/2

  • JoeKingsland Joe Kingsland (@JoeKingsland) reported

    @VodafoneUK your customer service is so bad for my fibre broadband. So bad. Please can someone contact me who actually knows what they are talking about.

  • SenatorChad Senator (@SenatorChad) reported

    @TalkTalk @VodafoneUK broadband was also down for a few hours last night. Did you guys not feel the need to inform your customers?

  • K1rstenF0ster Kirsten Foster (@K1rstenF0ster) reported

    @OpenreachHelp Hi Gareth- could someone please contact us? We were expecting an engineer to come over on 31st May and today June 7th 8am-1pm. Both time no shows and no contact to say they weren’t coming. Have been in touch with @VodafoneUK and they say it’s not their problem. Ref:OGEA56676297

  • Sparky_tarpi SparkyT (@Sparky_tarpi) reported

    @neilbrown007 @VodafoneUK @vodaphoneuk I honestly wish I hadn’t stayed with them! Got offered a contract renewal providing the same service I’d had for yrs at a good price so decided to renew! If only I knew what I knew now. Hindsight is a wonderful thing ;-) who are u with now?

  • neilbrown007 Neil Brown 😁 (@neilbrown007) reported

    @Sparky_tarpi @VodafoneUK Shocking, we also had terrible service from @Vodaphoneuk it took weeks to sort our problem out.

  • TomTombayliss91 Tom Bayliss (@TomTombayliss91) reported

    @VodafoneUK hello, according to your service checker your service is undergoing maintenance in the HP15 area. It says it shan't be fixed until 14th June. I need to make some urgent calls today, is there any chance this may be solved sooner? Thank you.

  • MartynWilliams2 Martyn Williams (@MartynWilliams2) reported

    One part of the problem is your advisors have made an unbelievable hash of my address (though the postcode is correct). Please contact me urgently to correct this. @VodafoneUK

  • FibonnaciTrade The Optimist (@FibonnaciTrade) reported

    STAY THE F AWAY from @virginmedia I've been with them since Telewest Blueyonder days - today they have cut me off 3 times having waited 40mins on the call. They OVERCHARGE and have a horrible customer service! Stay away!! @VodafoneUK it is! #virginmedia #broadband #internet

  • jonnyball79 Jonny Ball (no, not that one)💂🏻‍♀️ (@jonnyball79) reported

    Grr @VodafoneUK I thought you’d got your act together but alas, no. You’ve failed to cancel a sim order on two occasions and, having spoken twice about this and received assurance, you’ve charged me again! I’m leaving after decades with you…

  • cuillin_glen Glen 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@cuillin_glen) reported

    @VodafoneUK I have a problem with my broadband. I've been transferred btw 3 different people & now in another queue with the recorded voice telling me they are really busy. So am I. I've been on this call for over an hour. You have a systemic customer handling issue.

  • gemmcm83 Gemma (@gemmcm83) reported

    Worst company ever to deal with @VodafoneUK #awfulcustomerservice

  • Dusty451 Pengoose (@Dusty451) reported

    @iBallisticSquid @VodafoneUK They are absolute dog ****

  • lottaboheme çhªrlºttę 🌻🇺🇦🌻 (@lottaboheme) reported

    Hey @VodafoneUK is your website /customer portal down?

  • sandychen793 Sandy Chen (@sandychen793) reported

    @VodafoneUK I can’t view my data usage on the Vodafone App or anywhere online. This has been an issue for months (Error 4300 in the app) and the chatbot is unfortunately, absolutely no help.

  • petehitchman_ Pete Hitchman (@petehitchman_) reported

    At risk of being all ‘old man yells at cloud’ about it, I’ve never known any company to have such terrible service as @VodafoneUK. Infuriating.

  • MissCellaneou2 The Scientific Approach (@MissCellaneou2) reported

    @VodafoneUK Day 3 without Internet after being cut-off for Tweeting about how the UK Gov been cyber attacking me. Couldn't make it up. You told me on the phone it would be sorted by Monday. Please send someone round to fix it before I crow bar the box outside open.

  • LeeDaly4 Lee Daly (@LeeDaly4) reported

    @VodafoneUK Just tried to make a valid complaint about being forced to give 28 days notice to notify my intention not to extend my current deal which runs out on 12th June 2022, to be threatened with debt collectors and then be hung up on!

  • Nizzthelondoner nizam nizz (@Nizzthelondoner) reported

    @VodafoneUK Disgusting useless network in the UK

  • mathur_d Deepak (@mathur_d) reported

    @VodafoneUK how do I escalate a refund issue? I’ve been getting passed from pillar to post on phone by various teams with conflicting answers for almost a month now …happy to send you details on dm

  • remig92060256 remig (@remig92060256) reported

    @EmmaRaducanu @Wimbledon @VodafoneUK garbage ! spend more time getting fit than posing for pictures ! you cost me money !!!!

  • AnnieTEPorter Annie Porter (@AnnieTEPorter) reported

    @VodafoneUK I have now been on the phone for heading to 1.5 hours trying to get my what you describe as 'Automatic Compensation' for a 21 day outage in April. There was no communication during the outage and even less now! Great work from one of the worlds communication giants.

  • SlyRaccoon Matt (@SlyRaccoon) reported

    @VodafoneUK what's going on in meanwood Leeds? 4G and 5G have been down on my street for over a week

  • Sparky_tarpi SparkyT (@Sparky_tarpi) reported

    @VodafoneUK sent me a text a 16:22 yesterday saying they would call me between 4-6pm. I then received another text at 16:23 telling me sorry they’d missed me. My phone never rang. They said they’d call today between 10-12 the never did! More lies! #vodafoneavoidthem

  • MrGreenhillPE Mr Greenhill (@MrGreenhillPE) reported

    @VodafoneUK again a number calling from Vodafone 01482 293839 saying I’m over data limit again. I keep telling them I never have been and won’t listen to me, trying to press me for my account details. Last time you said it’s real, well if so staff need disciplined