Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hammersmith, Manchester, Lincoln, London, Birmingham, City of Westminster, Glasgow, Barlestone, Liverpool, Welling, Bristol, Morecambe, Enfield Town, Portsmouth and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| Manchester |
Wi-fi | |
| Lincoln |
Total Blackout | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| Glasgow |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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gav
(@gavc2) reported
from
Matlock, England
Looking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!
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🐾 Jo ت 🐾
(@JoJo_P_87) reported
from
Bury, England
And again @VodafoneUK broadband dropped again!!! This is absolutely shit!!! Sick of it!!
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Andrew
(@ahennighan) reported
from
Kirkham, England
@colledgematt @Paul_D_Wheatley @VodafoneUK @vodafone It was that bad last night I was tempted to knock on my neighbours and ask for the WiFi code 😅
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money
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🐾 Jo ت 🐾
(@JoJo_P_87) reported
from
Bury, England
@muzicbrew @VodafoneUK It’s fraud, saying they are offering speeds when they are clearly not, iv gone to ofcom about it as im sick of it. And customer service is useless
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Michelle Harrison
(@FatsmissusM) reported
from
Hedge End, England
@VodafoneUK 5 calls to Vodafone in the last 4 working days to get something sorted... keep getting passed from pillar to post getting no where... terrible service
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Michelle Harrison
(@FatsmissusM) reported
from
Blackfield, England
@VodafoneUK desperately trying to solve an issue with Vodafone.. constantly on hold... Been told I would have a call back within I hour by the credit file team at 17.30 and im still waiting....... not happy...
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Gareth Strong
(@Gazstronomous) reported
from
Slough, England
@VodafoneUK your customer service is absolutely horrendous.
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Laura-Catherine
(@LC_Woods) reported
from
Glasgow, Scotland
Swear @VodafoneUK must have the worst online chat help ever.
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Heath Maxon
(@HeathMaxon) reported
from
Bury, England
@VodafoneUK been a broadband customer for one week tomorrow, had service for one day!
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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CJ
(@Mash369) reported
from
Leyland, England
@VodafoneUK Slow broadband for a week on and off down to dialup speed last night, 2 hrs on phone and internet only to not be connected, go round in circles or be disconnected. Seems a common problem you are covering up judging by amount of those affected. Hope your compensation scheme works.
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Andrew
(@ahennighan) reported
from
Kirkham, England
@VodafoneUK Hi already sent DM and an online complaint days ago... Still waiting for it to be acknowledged!
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Joanne Powell
(@jowsiedowsie) reported
from
St Helens, England
@VodafoneUK get your act together!!! 5 months with an issue and still not sorted 😡😡 on the phone yet again!!!
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🐾 Jo ت 🐾
(@JoJo_P_87) reported
from
Bury, England
@muzicbrew @VodafoneUK Past 2/3 weeks now, every evening drops top 2/3 mpbs. They don’t even bother replying to me anymore. There app saying I’m getting speeds of 50 odd. Which I never have. It’s fraud!
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Andrew Convery
(@AndrewConvery) reported
from
Coventry, England
@VodafoneUK can you explain why my broadband is down please
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Steve Ladner
(@Ladders71) reported
from
Ditton, England
@VodafoneUK three days now with little or no signal... your Network Tracker is saying everything is ok... that must be broken as well....
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
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Michelle Harrison
(@FatsmissusM) reported
from
Blackfield, England
@VodafoneUK again, super disappointed with Vodafone customer services.. was told I would have a cask back with in the hour at 17.30...... it is now 22.01 and im still waiting....... despite explaining the urgency and time scale of this problem affecting my families future...
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Pablo
(@Bobbysfather) reported
from
Ahoghill, Northern Ireland
@VodafoneUK Waiting on call back to get my home broadband activated and growing frustrated with my inital interactions with your broadband service…
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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@petecole[official]
(@PetecoleO) reported
from
Little Paxton, England
@VodafoneUK totally disgusted with you and will never use you again. I have reported you to ombudsman.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Colin Patterson 🐝
(@clpblue1) reported
from
Bury, England
Another day of being on hold trying to get hold of someone @VodafoneUK 7 days and counting, and if you put a complaint in that's ignored too. I only want to change my address for broadband! God only knows why you can't do this online!! #shockingcustomerservice
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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PRAKASH NAYAK
(@SRIPRAKASH76) reported
from
Folkestone, England
@VodafoneUK Got my new SIM today with 20GB data but not connecting to my phone.The web chat help was complete shambles.Twitter guy says I did something wrong. Never I mean never had such fiasco with Three, everything automatic. Just thought I should share. Will go store tomorrow
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Andrew
(@ahennighan) reported
from
Kirkham, England
@colledgematt @Paul_D_Wheatley @VodafoneUK +1 I've had nothing either @Vodafone. Tweets, DMs and my online complaint all currently unanswered. #Poor