Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (45%)
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Phone (39%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Camden Town, Reading, Wakefield, Bridgend, Southwark, Blackwood, Birmingham, Newtownards, Wembley, Leeds, Muswell Hill, Fulham, Turriff and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Camden Town |
Internet | |
| Reading |
Wi-fi | |
| London |
Phone | |
| Wakefield |
Phone | |
| Bridgend |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Adams
(@gaviscon1987) reported
@VodafoneUK @VodafoneUKhelp can someone please help me ? Absolutely no help whatsoever all day
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Ollie
(@roggsie) reported
@VodafoneUK Oh gosh... I’d love a new laptop (since old one broke with all my documents gone, including cv which isn’t ideal while unemployed during pandemic) but that’s more than £100... so Amazon vouchers? Or to treat myself Free People vouchers #VeryMeRewards
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Therese Defarge
(@barnes_farnes) reported
@VodafoneUK switched Broadband to you 3 weeks ago. Wife and kids now hate me as the WiFi is awful, drops out all the time and the router range is about 4ft. I wish we had remained overpaying @TalkTalk. At least the internet worked when they were ripping us off.
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Benjamin
(@tweets_benjamin) reported
@VodafoneUK incredibly frustrating customer service today! Web chat failed 3 times. Eventually get to chat to someone only for them to give me a number to a department that says it’s closed but open Monday-fri 8-8...
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Rebecca 💕🦄
(@RebbieBerrie) reported
@VodafoneUK Is there a signal problem in Heathfield? Our internet has gone 🙁
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Eyeshield2003
(@eyeshield2003) reported
@VodafoneUK #VeryMeRewards , I would like a new modern laptop really or even a phone, this can help me in long term
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Stephen Thomson
(@stephencthomson) reported
@VodafoneUK Vikki, when I spoke to your customer service last time, it took hours for them to say you won't move the router to the correct place and we'd have to pay circa £500 to terminate the contract. I'll dm you my phone number and you can call me if you're serious about resolving this
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Tracey Tichbon
(@TTichbon) reported
@VodafoneUK Please, please sort out your customer services 2 complaint calls and issue remains unresolved. To add insult to text me asking for reply and I can't cause you barred the service!!!!!!!!
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Tanmay Mangalkar
(@TMangalkar) reported
Damn irrigating network why your services frustrating every one worst browsing speed with hight paid packages please focus on customers needs. #vodafoneideapoorservice #vodafoneideaplayingwithcustomers #vodafoneideabadnetwork @VodafoneIN @VodafoneUK
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Hitmanshu
(@hgajjar86) reported
@PeterMax27 @VodafoneUK They never call back I got 5 time promise for call back they didn’t call me back when I keep complaining they give me Deadlocks latter .. Stop ✋ payment they will listen 👂 quickly . Contact CISAS.
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Gavin P W Trask
(@CO5MI5) reported
@VodafoneUK ten days ago and still no nuc code 😢 please can anyone help me!
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Rebecca Holberry
(@Hiphopanonymous) reported
The entertainment package link you guys keep sending me doesn’t work. Who can help please @VodafoneUK
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Alison Hardie
(@AlisonIHardie) reported
@VodafoneUK Terrible service. I can't access the sales team - just been kicked off the queue. The live chat points users to the app and the app doesn't work on my phone. Pretty much just going to try another provider now.
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kelly
(@kelly59082940) reported
@VodafoneUK How about instead of tech you get your customer service director Shelley Malton to review the operating model in your business! In the last 2 days I’ve spent just shy of 7 hours on the phone to Vodafone, endless promises of callbacks from managers and still nothing 😡🤯
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Radi Haloub
(@RadiHaloub) reported
@AJHUD @virginmedia @VodafoneUK A good company and customer service
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Scott
(@Rambo_nVs_) reported
shocking at @VodafoneUK customer services long time customer and no deals for my upgrade never mind hello @EE
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Conor McGovern
(@ConorMcGovern87) reported
@VodafoneUK any idea when the broadband in Newtownbutler will come back up? It’s been down since 11am this morning.
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Daniel Bodle
(@DanielBodle) reported
@grimwesley @VodafoneUK @CraigDaniecraig This isn't unusual. Took me over a week to get my Internet running. My new mobile sim still isn't working after 3 days with promises of call backs that never arrive.
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Stephen Thomson
(@stephencthomson) reported
@VodafoneUK @carronmiddleton and I got "gigafast" broadband about a year ago and it's been absolutely hopeless. I'd honestly say it works properly 20% of the time. Your engineer installed it incorrectly too. Will you fix it or let us leave without penalty?
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kelly
(@kelly59082940) reported
@Brandonhouse201 @VodafoneUK Feel your pain 7 hours in the last 2 days on the phone to Vodafone and still no resolution! They are a joke!
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isabel mahony
(@Mrs_mahony) reported
@VodafoneUK Hi Vodafone I did 5 hours ago but no response. Is it really that hard? Internet is a pretty crucial service, particularly in lockdown. Come on!! Pls call openreach, it has to come from you.
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Ian Hewlett
(@Hueyspitch) reported
@VodafoneUK #VeryMeRewards I have no signal even for text messages, other networks work in our area so give cv23 a signal please
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Hayleymay Gibson
(@babyrat36) reported
@VodafoneUK Can someone help me pls. My esim has still not been transferred from my old iphone to my new iPhone 12 and I’m expecting important calls on that number tomorrow - and I need the data 🙏🏼
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Daniel Bodle
(@DanielBodle) reported
@VodafoneUK Very Very Very poor service again from Vodafone. 5 days without my phone and promises from Vodafone constantly broken. Never changes. It will be my responsibility to chase them and chase and chase
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Tara
(@taronipops) reported
@VodafoneUK I requested at the beginning of my contract that I did not want SecureNet. And I've just noticed you've been charging me £1 per month for it. Perhaps for the last 18months?How did I not notice that, because it isn't pulled out as an itemisation. Can you help remove it
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kelly
(@kelly59082940) reported
@VodafoneUK Instead of rewards just sort your customer service out and take care of your customers and their complaints! 7 hours on the phone in the last 2 days and still no resolution or callback from a manager as promised!!
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Tanmay Mangalkar
(@TMangalkar) reported
What has happened to Vodafone idea(v!)? After merger of vodafone idea it has stopped working . We are not able to get connection properly , data network issue, not able to make calls propely specially at night after 12 thing seems to have been messed up😠 @VodafoneIN @VodafoneUK
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Asim Asim 🇳🇬
(@asimeta) reported
I just spent almost 3 hours with @VodafoneUK customer service and still issue not resolved. I'm exhausted, utterly disappointed and appalled.
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VooVy
(@voovygames) reported
@VodafoneUK I have a very simple problem that needs to be fixed, can you get back to me ASAP?
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Adam
(@AdamSard1) reported
from
Saffron Walden, England
@VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.