Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Macclesfield, Cardiff, Croydon, Edinburgh, London, Aylesbury, Oxted, Wellingborough, Birmingham, City of Westminster, Leeds, Trowbridge, Manchester, Stratford-upon-Avon and Milton Keynes.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Phone | |
| Cardiff |
Wi-fi | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Edinburgh |
Phone | |
| London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bertiz
(@RealBertiz) reported
@VodafoneUK Can you help me please? It's the day after activation day and I've still got a flashing red light on the router for Internet. Unplugged everything and reset everything but to no avail. Please advise.
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Will Grimwade
(@WillGrimwade) reported
@VodafoneUK I’ve been a customer for 11 years and over the last two weeks have spent 6 hours on the phone to you to sort an easy issue. Still waiting for a call back from a senior person in the team to take responsibility. Terrible customer service!! Any good sim only deals @EE
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Peter
(@herguestridge) reported
@VodafoneUK Shame about the customer service. Luckily I left.
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Geniene Morris
(@geniene_morris) reported
@VodafoneUK such shocking service, are you deliberately being slow to respond, so that people log off/hang up and don’t pursue the refunds you owe?
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
Hi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars
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Richard Walker
(@richleedsuk) reported
@VodafoneUK - any idea how long the queue is to speak to broadband support. 45 minutes so far ?
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Richard Walker
(@richleedsuk) reported
@VodafoneUK 2 hours 10 minutes @VodafoneUK waiting on your support line. Might be worth giving your customers an indication don’t you think ?
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Dave
(@Jose_Bear) reported
@VodafoneUK @drewellis You appear to have skipped my tweet which was some twenty minutes before this one. As I currently have no broadband service I’d appreciate a response, preferably without moving to DM.
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Häns
(@HaensTheFish) reported
Really disappointed of @VodafoneUK. They tell me i can upgrade earlier (2 months) to lure me into another deal, but if I want to swap to @VOXI_UK instead (a vodafone company) they ask for an early termination fee. All you change is the letterhead. This is **** service. Good bye.
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Shaz
(@Shaz_UK_SOT) reported
@VodafoneUK @VodafoneUKBiz I'm a business customer and all I ask for is when I call that I get put through to the UK how difficult is that?
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Dave
(@Jose_Bear) reported
@VodafoneUK Are there currently any broadband outages in E2 or is my service down because of your Fisher Price router again?
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James
(@Jamesrayner69) reported
@VodafoneUK shocking shocking service!! No signal for months at my home. Im Sure signal box is broken. I’m meant to be receiving a replacement or repair as I can’t get a stable signal. I’ve spent circa 6 hrs dealing with this with no actions or outcome. You are truly ****.
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steve jones
(@kateshero) reported
@VodafoneUK is there a problem sending photos via messenger at the moment please ?
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Natalie
(@natnat1964) reported
@VodafoneUK your complaints team have still not dealt with the problem of unlocking my phone since 15th Sept. last person told us to get it unlocked illegally and Vodafone would refund us the money !!! Your Customers Service is disgusting. Now time for the ombudsman @CISASUK
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Kevin Cadger
(@justKev93) reported
@VodafoneUK So it's over a week later and nothing has changed. I've just received the same shoddy service. I don't think I'll be recommending Vodafone for anything.
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Alex Paterakis
(@alexpaterakis) reported
Astonishing advice from @VodafoneUK tech support. I don't get 5G, although on a 5G contract, because 5G is still not properly rolled out. I should expect to get on street or cafes but not in my flat. I live in central London near a Vodafone building with a massive mast on top
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Lakemans
(@mark_lakeman) reported
@godders45 @margins36 @VodafoneUK I am three calls in months apart for cancellation request of broadband. They are still insisting it is live, even though zero use in last 3mths! Different supplier, new number. Old number dead. I have had hours of on hold & also online chat contact. Still no further on! Crap
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Lakemans
(@mark_lakeman) reported
Which #watchdog governs Comms companies like @VodafoneUK their service has been disgraceful. Denial of contract cancellation, cut off from customer service calls, fruitless online chats, still they try to take money for a cancelled contract? #roguetraders #customerjustice
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Andrew W. Ellis - Founder, Like Minds
(@drewellis) reported
How @VodafoneUK remain in business astounds me. They call me and then can’t verify me as a customer. Then send me to a broken website and can’t verify me their either. They are totally useless #fail
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Groggy games
(@groggygames) reported
@VodafoneUK - you disconnected my wife’s phone almost a week ago for no reason. 5 calls to your customer support and 5 promises of it being reconnected but still nothing - can you just get it sorted?
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Mary Francis
(@maryeffrancis) reported
@VodafoneUK If you want to wait two weeks to still not be connected, after hours of being fobbed off oh “help lines “ - go ahead.
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Margins36
(@margins36) reported
@mark_lakeman @godders45 @VodafoneUK That’s appalling! In my opinion the worst company that I have ever dealt with! I work with companies both sides of the Atlantic on a daily basis- they have been by far the worst to deal with 😰
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Richard Walker
(@richleedsuk) reported
@VodafoneUK Great. So you have DM me to tell me I’m that I’m in another queue. 1 hr 45 and waiting. Poor service @VodafoneUK
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Anastasios (Tasos) Anastasiou
(@kokitakos) reported
@VodafoneUK broadband down in East London? Unable to get Internet connection at the moment in E1
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Kudret Kahraman
(@kahraman_kudret) reported
@VodafoneUK So after a couple of DM’s asking for the same information i have already given, communication stopped dead at 16:30 yesterday. Still no internet, still no sense of wanting to help a customer who has both their mobile and home broadband through Vodafone. What now @VodafoneUK ???
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Amanda Judge
(@AmandaJudge3) reported
@MoneySavingExp could really do with some help@finding out why @VodafoneUK have marked my credit file with a default which I’ve fought against for 5 years when today I’ve received a refund?
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Dave
(@Jose_Bear) reported
@VodafoneUK Oh FFS! Yes, I’ve sent a DM with all the usual security crap you ask for when it really isn’t required just to tell me whether there’s an outage in E2.
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Mark scholz-conway
(@ScholzConway) reported
@VodafoneUK DONT USE THIER BROADBAND ITS ABSOLUTELY RUBBISH and so is their customer service. Just cancelled after 4 weeks and had to pay £130 even though I haven’t had service for 4 days
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Will Lowey
(@WilboLow) reported
@VodafoneUK I just tried chatting to your agent about upgrade. Noticed that some of the deals we're better with other providers. Would Vodafone match it due to upgrading. Got told how could I be loyal if I was looking at other providers. Bit rude.
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PL84
(@DeviousPL) reported
@VodafoneUK I eventually got through to someone who told me my call was routed differently as I’d taken out a new contract in the last 14 daya... so basically, happy to answer fast when I’m at the end to sell me something else, not so keen when I’m calling back in with an issue. Got it.