Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Gosport, Newport, Tadley, Royal Leamington Spa, Hinckley, London, Barnsley, Glasgow, Batley, Edinburgh, Waltham Forest, Didcot, City of Westminster, Blackburn and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Internet | |
| Newport |
Internet | |
| Tadley |
Internet | |
| Royal Leamington Spa |
Internet | |
| Hinckley |
TV | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kiel Walker
(@Kiel_Walker) reported
@VodafoneUK like how you don’t respond back, really shows how to treat customers, DM sent 20:20 still no response, telecommunications is definitely not your expertise
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Cheryl Satherley
(@stripeys) reported
@VodafoneUK @VodafoneUK still no phone call or update on what you are doing to resolve our issue!
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Rob Walsh
(@AgeingRW) reported
@VodafoneUK @CityFibre Incidentally I'm still waiting on an escalation due to the awful experiences with your technical team. No doubt you'll just hope I go away and so won't bother
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SJoshi
(@SugneshJ) reported
@VodafoneUK whats wrong with 5G in RM5 area? i cannot get 5G working, works fine in other areas... u guys have cheated me for last 3 weeks and no resolution
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SaltyDoesTweets
(@SaltyGameplays) reported
Decided i'm going to save up the probably £400 @bt_uk will want to charge me to end my contract early with them and change broadband providers so I can watch videos in 1080p, stream, work and game without issues. Any good recommendations? looking at @VodafoneUK at the moment
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Casper Gorniok
(@caspergorniok) reported
@VodafoneUK I WISH I could trade in my poorly Samsung Galaxy S7....it needs a brain transplant. Memory so small!! Been a loyal Voda customer for 8 years!!!
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Anas
(@ilikeyournames) reported
@VodafoneUK my SIM card gets stolen and I get a 60 quid bill! Vodafone say they can’t do anything about it! Terrible network
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💕 Josie-Marie x
(@Josie_mariexxx) reported
@VodafoneGroup @VodafoneUK done a network update on my phone, told me it would be fixed by Wednesday morning. Didn’t work.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Vodafone UK
(@VodafoneUK) reported
@blaisezm Hi Blaise 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Jaime del Pino
(@Jaimedparanda) reported
@VodafoneUK whats going on with your network lately? I got the Gigacube months ago, even 5G most of the times, and since a few days ago I can merely get some 3G!!! 😡😡 Impossible to work from home!!! So frustrating and annoying!! Please help!!!
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Rob Walsh
(@AgeingRW) reported
@JeanGowin may I ask you a question please? I'm desperate to leave @VodafoneUK as there are continual issues they seem unable to resolve. Where does ownership of the service reside. Ie how would we know if its a fibre issue? Or an issue with the box on my property?
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💕 Josie-Marie x
(@Josie_mariexxx) reported
@VodafoneUK your customer service is appalling. Your ability to keep your customers happy is shocking. The way your staff speak to customers is not acceptable. 72 hours without a phone THANKS VODFONE.
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Alex Simms-Rosser
(@RosserSimms) reported
@VodafoneUK Hi Vodafone, no its broadband and @Direct_Save are blaming my lack of service on you. I hate being a Karen and it took 6 days for me to ask me to talk with a manager and they would not put me on to one! I'm at my witts end!! I can't work :-( will loose my job and no calls back!
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Vinnie
(@Vinnie2010) reported
@VodafoneUK after 3 weeks of no service over Christmas we get service back only to loose it again 3 weeks later. Now another 2 weeks have gone by without any signal in Praa Sands. We are being told it will be another week at least before it is fixed. This is unacceptable
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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mike
(@19Mike85) reported
@VodafoneUK Best network, get to **** absolutely shocking service, never been able to get a signal in or outside the house for my for 12 months and the advice you give is 🥁🥁🥁🥁🥁🥁🥁 reset your phone ******* ****...
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Nicole
(@xNicole06) reported
Hinestly the WiFi amd data on my phone is doing me head in! Can't connect to the WiFi without something going slow and even on me 4G nothing works! Got unlimited data until July as well @VodafoneUK
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Alex Simms-Rosser
(@RosserSimms) reported
@VodafoneUK Why are @Direct_Save telling me that you provide them with the server they give me and this is the issue then? This is getting a bit strange???? I have my calls recorded.
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💕 Josie-Marie x
(@Josie_mariexxx) reported
@VodafoneUK You guys blocked my phone. 13 different agents and only 2 was nice. Service is shocking and here I am with no phone still. Check my account if you think you can fix it better than anyone else has....
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Wil Wellington
(@wilnotiam) reported
@VodafoneUK @bt_uk Maise, Vodafone is working fine. Issue is with @bt_uk.
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Tessleymoor
(@Tessleymoor) reported
@VodafoneUK worst customer service ever. Wish I’d moved to @O2
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Mark Morrow Audio
(@markmorrowaudio) reported
@VodafoneUK WORST customer service I’ve ever dealt with. Been promised a call back twice now to sort out an issue I’m having and once again.. no call! Can’t wait to get on the phone to you again tomorrow!
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Dan Cruickshanks photography
(@Dcruickyphotos) reported
I’ve had @VodafoneUK broadband for around 7-8 months by far the worst broadband I’ve had signal cuts out all the time slow #wontbereknewing #poorbroadband #cheapnotcheerfull
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SJoshi
(@SugneshJ) reported
@VodafoneUK there are no issues in my area according to checker, this issue is is far deeper
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Rob Sands
(@Poolmanouvre) reported
@VodafoneUK you do esim but then network lock your phones for 3 months. I need a zfold2 5G able to have an esim from you and a US sim from T-Mobile - but need to wait 3 months for it to be unlocked?
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💕 Josie-Marie x
(@Josie_mariexxx) reported
@VodafoneUK Passed from pillar to post repeating myself continuously. No manager has contacted me, one tried to but failed to contact the correct number. The service is appalling and unacceptable.
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Alex McIntosh
(@what_a_joke94) reported
@OpenreachHelp hi open reach, have been without broadband for 3 weeks and @VodafoneUK cannot even confirm if an engineer is scheduled - can you please help?? Fault ref number 319878