Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Farnham, Manchester, Birmingham, City of London, Glasgow, Ilkeston, London, Edinburgh, Wolverhampton, Bradford, Gateshead, Devizes, Clacton-on-Sea, Croydon and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Farnham |
Internet | |
| Manchester |
Internet | |
| Birmingham |
Internet | |
| City of London |
Internet | |
| Glasgow |
Phone | |
| Ilkeston |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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T
(@tiegrich) reported
from
Hunmanby, England
@VodafoneUK GIVE ME SERVICE JESUS CHRIST
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!
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Paul wilson
(@WilsonP03) reported
from
Fleetwood, England
@JohnMUFC20 @MaccaFrank @VodafoneUK 😂 totally agree very rare you get people who will go the extra mile for you which is a shame as these places should be the bench mark for service
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John Williams
(@johntheskipper) reported
from
Saint Davids, Wales
@kerryjones78 @VodafoneUK Kerry I’m with you - only came across on the 19th and I’ve spent loads of time on the phone to customer service - they can’t provide the service I want - so sad and annoying 😡😡
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mybhoysconordec
(@conorndec) reported
from
Glasgow, Scotland
Never again will i ever buy anything of vodafone 2hrs 45mins of phone calls and still no further forward cant wait till my contracts are finished never again will a go with them @VodafoneUK
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Ben Evans
(@BenEvo7) reported
from
Northwich, England
@VodafoneUK by far the worst company for customer service. 4 days of calling in to try solve my issue, every agent giving a different message and still I cannot log into my account despite false promises. Easier to get blood from a stone than fix an issue with this company 🤬
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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T
(@tiegrich) reported
from
Hunmanby, England
@VodafoneUK why have I all of a sudden stopped getting service in my house but can get it the second I stand outside
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Burak Sezgin 🦖
(@Burakiosaurus) reported
from
Hillingdon, England
And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers
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tyron.
(@TyronWebster) reported
from
Manchester, England
@VodafoneUK has to be the worst network and the WORST customer service. I just want to speak to someone on the telephone not TOBI!
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Scarlett Furlong
(@scarlettfurlong) reported
from
London Colney, England
@a_phill21 @VodafoneUK Im so jealous! Can’t believe I’m paying so much money and they can’t even provide the service I signed up for. Disgraceful
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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Shell Napier
(@shellnapier) reported
from
Turriff, Scotland
@VodafoneUK your customer service used to be the best . It’s shocking now 1 phone call 1 hour 17 minute with 3 times on hold 😡 to be hung up on
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John Williams
(@johntheskipper) reported
from
Saint Davids, Wales
@VodafoneUK absolutely fuming to learn that the other two phone numbers that came across from EE have been cancelled- totally appalling service 😖 No warning message and now my Wife and daughter are now without thier phones #vodafone #poorcustomerservice
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T
(@tiegrich) reported
from
Hunmanby, England
@VodafoneUK sick of not having service now
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Chris McWilliams
(@berbamcwillyz) reported
from
Aldington, England
@MaccaFrank @VodafoneUK Terrible customer service soon as my contracts run out i will be switching aswell
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George Holland
(@george94holland) reported
from
Formby, England
Avoid @VodafoneUK if you're looking for an Android phone, you'll never ever receive updates!
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@benjaminn86
(@benjaminn86) reported
from
Reading, England
@VodafoneUK wouldn't it be easier to employ more staff on black Friday weekend another shocking service
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Gaz
(@gazoge) reported
from
Rocester, England
Been trying up grade all day with @VodafoneUK live chat on and off since 9am. I not been offered 1 deal, fed aload of shit and chat ended after queuing for over a hour over and over again! I ONLY WANT TO ******* UPGRADE!!! Piss piss poor. **** it. Beer time.
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Scarlett Furlong
(@scarlettfurlong) reported
from
London Colney, England
Nearly 4 days without service with @VodafoneUK now. What a joke. No-one responding on Twitter and no one from customer relations, technical or the transfer of ownership have been in contact. If you’re not providing services to your customers you’re in breach of contract.
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karen
(@karenantonio25) reported
from
City of Kingston upon Hull, England
@VodafoneUK you asked me to DM you at 1750 hours which I did , twice ! It is now 0005 hours and I am no further on . Guess after 4 years as a loyal customer it’s time to move on 👋
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𝕊𝕙𝕖𝕡
(@x111sam) reported
from
Sheffield, England
@VodafoneUK Yet AGAIN the BT engineer hasn’t arrived. This service is absolutely disgusting.
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@firstdirect @marksandspencer @VodafoneUK Well done First Direct on your superb telephone Customer Service. M&S @Vodaphone Take lessons. Vodaphone Uk fine off shore abysmal. M&S retail staff in S Woodford need TOTAL retraining. Poor is an understatement
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jade 🍼
(@xjadeclark) reported
from
Leeds, England
I’ve had nothing but trouble with @VodafoneUK for over the last month! I can’t believe how bad I have been treat as a customer, the online chat team are absolutely useless & don’t even get anywhere on the phone! #shocking #disgrace
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Chlo'
(@ChloeWhytee) reported
from
Hove, England
@VodafoneUK Poor customer service, my dad only got a new sim and contract with you guys last Monday, you have restricted the services on his phone for no reason. Please can someone sort this out.
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.
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Brownie
(@LordBrown77) reported
from
Rotherham, England
Black Friday. Top tip, don’t buy anything from @VodafoneUK Ive bought an upgrade, can’t collect my upgrade and now I can’t cancel it. Just a massive waste of my time