Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Newport, Basingstoke, Whitchurch, Harringay, Hackney, Coventry, Northampton, Birmingham, Guildford, Slough, Halifax, Newham, Paddington and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Newport |
Internet | |
| London |
Total Blackout | |
| Basingstoke |
Internet | |
| Whitchurch |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fat Amy
(@kimtrilly) reported
@VodafoneUK guys I love you and I wouldn't dream of leaving but my signal is so bad this past few weeks, what's going on?
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k@rmen
(@karmentucci_) reported
@VodafoneUK @VodafoneUK yes , l am a client of yours only that l have stooped using my chip . But l have been a client of yours for years and my chip still has no signal
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Ian
(@aluco50) reported
@VodafoneUK They didn't offer any help, kept repeating the same as all the others not listening to my problems, putting me on hold and then transferring me to some one else who asks the same questions and saying they will sort the problem. I have asked numerous times for a call back
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Doodlerun
(@doodlerun) reported
@VodafoneUK Well we used to use you, but since you withdrew your sure signal equipment, we have absolutely nothing here, so unfortunately had to switch after 22 years !
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k@rmen
(@karmentucci_) reported
@VodafoneUK Hi good night ; excuse me for a question. I have stopped using my line, l mean my chip, now l reinsert my chip in my phone and there is no signal, how can l do it ? Give me a number please to contacto you ..thank you.
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Humanshu Malhotra
(@humanshum) reported
@VodafoneUK neither your app is not working since yesterday nor I am able to login to my account on your website. I have created a new account and placed an order for broadband 2 days ago. Today I got a call from 0808 000 0133 saying there was some issue passing on to vendor
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Happyh1983💙
(@HappyH1983) reported
Piss poor customer service from @VodafoneUK yet again. Don't offer customers stuff that you can't do #poorcustomerservice #Vodafone
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Paul
(@paulmurray7) reported
@VodafoneUK Hi, no phone call as promised, still no internet. Absolutely terrible service from @VodafoneUK meaning yet another full day without any connectivity for work.
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Neil 👁🗨 🔺Русский военный корабль, иди на хуй
(@dungeekin) reported
@VodafoneUK the S22 was pitched by your salesperson as a fantastic phone from his experience. Clearly the intrusive and IMO illegal interruptions and interference from @Google render the @SamsungUK S22 useless. I'm a longstanding customer. Can you help me resolve this please?
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Matthew
(@Matthew27449343) reported
@VodafoneUK Spoken a 5th time now an 24 hours later still not done absolutely unacceptable customer service almost a week from the first time you “blacklisted” it
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Brandon
(@Brandetweets) reported
@VodafoneUK What is the easiest way to get to get out of my contract with you? Your service is terrible.
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Lee Mullin
(@leeroyb) reported
@Neil_BIM @VodafoneUK Try a harassment complaint to the police...
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G Natalia
(@g_nataliax) reported
@VodafoneUK I can’t believe I’ve been on the phone for an hour for them to hang up and not even resolve my issue!! Rude customer service!!
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Shiraz M
(@ShirazM10) reported
@MohammedAbbasi @VodafoneUK Just spoke to Vodafone customer service rep no such deal on their website. This is false
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Suzies Den
(@suziesden) reported
@VodafoneUK trying to change plan but app and website both not working. Any idea when it’ll be up and running again. Chat bot useless
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#FagolBeti™ أماني
(@Akhtar3) reported
@VodafoneUK I doubt it. Tried to take out a sim only but your website dont take my online code and your customer services is crap and can’t do it over the phone so im done
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Ian
(@aluco50) reported
@VodafoneUK No one calls back, Tonight the TV was buffering every 15 minutes. If this cannot be sorted I will cancel my contract
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Ian
(@aluco50) reported
@VodafoneUK That still doesn't solve my problem, speaking to your tech team again this afternoon was another waste of my time because they just do not listen. Some one needs to ring me on my landine. If this is not sorted I wish to cancel my contract
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Tash Dennington
(@njdennington) reported
@VodafoneUK shocking customer service. Been over a week and you can’t fix your mistake on my partner’s account. Everyone says it will be 24hrs and we call back and no change. This started last Tuesday- actually sort this out as it’s unacceptable and causing a lot of stress
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Shiraz M
(@ShirazM10) reported
@MohammedAbbasi @VodafoneUK Yes I saw the twitter post by Vodafone uk however, the customer service reps I spoke to don't know anything about it, have you tried calling Pakistan?
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Happyh1983💙
(@HappyH1983) reported
@VodafoneUK New contract includes an entertainment package. The link sent doesn't work, Been sent the same link 4 times none of which work. Call centre very unhelpful.
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Brand
(@Initladhaha) reported
@VodafoneUK I’ve spoke to “advisors” multiple times and it’s never your fault lol
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Brand
(@Initladhaha) reported
@VodafoneUK you could be the worst internet provider to ever exist
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Matt Easterbrook
(@MattEasters) reported
@VodafoneUK I have been without net since Mon 22nd. You keep saying it will be fixed on a specific day and absolutely nothing has happened on three occasions now. Please tell me what is going on and fix it. We will have to get a new provider if it isn't fixed tomorrow
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sharon quinn
(@sharonmarieq) reported
@VodafoneUK I messaged you privately yesterday after spending 24 hours trying to get through to customer services. There has been no land line working for over 24 hours in a house it’s vital for and once again your customer service is horrific. You don’t reply your phones 1/2
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Richard Wagner
(@RWaggie82) reported
@VodafoneUK How do you close your account down as my contract has now ended and I would like to go somewhere else but I can’t find a cancel account option anywhere?
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Esdeekay
(@Esdeekay2) reported
@VodafoneUK I'm receiving an awful service from you and for some reason you're taking an hour to reply to me, can you please take my issues seriously, I'm on holiday trying to resolve this.
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JT
(@JoshLeMarquand) reported
@VodafoneUK I sent a copy of the letter I received to the assistant after much persuasion to let me send it and he immediately rectified the issue after nearly two hours. Thanks.
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Ian
(@aluco50) reported
@VodafoneUK another 24 hrs has gone by and still no contact. This very poor service, why can't someone just contact me. #not Communicating. #poor service
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Tash Dennington
(@njdennington) reported
Just spent 2.5 hours on a live chat to @VodafoneUK and still no progress. They tried to process the order and got stuck with the same issue as before. How is this acceptable to treat customers like this? Can’t even make a complaint easily.