Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (14%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Barnet, Croydon, London, Edinburgh, Harringay, Glasgow, Reading, Coatbridge, Paddington, City of Westminster, Alcester, Didcot, Birmingham, Pwllheli and March.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet |
Internet | |
| Croydon |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Kel Portman
(@KelPortman) reported
After over a week of no broadband or landline, @VodafoneUK have finally reconnected my service, but only after emails to their CEO. Needless to say after this experience there’s little chance of me staying with them. Any recommendations for alternative services?
-
innovative Achievers
(@innovAchievers) reported
@VodafoneUK Conversation started the 30th of May to fix a simple issue, still going on, asking the same standard questions. Only imagine the cost you are paying. Please implement some Artificial Intelligence or some Human Intelligence, as you prefer, but CHANGE YOUR RIDICULOUS PROCESSES!!!!
-
Nathan Murray
(@Nathan_Murray1) reported
@VodafoneUK @Wimbledon You won't accept complaints about my bad fibre broadband, even your own employees can see how bad I've been treated by the notes on the account
-
Jezmond the grab
(@JezmondG) reported
@KieranCairns @VodafoneUK As giffgaff rode piggy back on O2 I expect a superior service from Vodafone who claim to have the greatest coverage and best network
-
Joceapotamus🖖 (A Little Nerd Told Me)
(@joceapotamus) reported
@VodafoneUK You sent me a link with a deal on upgrading my broadband, I spent about an hour going in circles with various chat advisors and your twitter bot, and no one will honor this deal or help me
-
Maddy🦙
(@MaddyBourne95) reported
@VodafoneUK the online advisor said there is no form to submit a complaint and no way to get a reference number and I've just found the complaints form hidden within the Vodafone website. Very poor service being lied to. And no call back as promised to discuss my complaint 😡.
-
North Norfolk Living
(@NNorfolkLiving) reported
@sarahdow05 @VodafoneUK @O2 A bit more communication would help, wouldn’t it.
-
Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
-
TBⓋFTA 💚
(@VgangTB) reported
Big up @VodafoneUK who promised my phone would be at the local shop by the end of the day today.... Its got 45 minutes to get there and its not even been dispatched yet. Quality service 🤔
-
MichaelRedgrift
(@MichaelRedgrift) reported
from
Birkenhead, England
@VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..
-
Richard 🇬🇧
(@ReddinRich) reported
@VodafoneUK is this not a 24 hour service?
-
Nathan Murray
(@Nathan_Murray1) reported
@VodafoneUK You won't accept complaints about my bad fibre broadband, even your own employees can see how bad I've been treated by the notes on the account
-
wurzelm74
(@wurzelm74) reported
It’s amazing the number of emails I get from @VodafoneUK saying there is a problem with the network in my area yet never ever have they sent me an email saying sorry for the disruption, have a rebate. Odd that.
-
Stg
(@Shaun710) reported
So can't wait till my phone contract with @VodafoneUK is up will deffo be moving away from this ridiculous network for good 👍
-
rachel
(@betsyandrobert) reported
@VodafoneUK i need help in obtaining proof of usage and of blacklisting of phone/sim etc for an insurance claim. the document you have sent is incorrect. i can't wait another 3 days for another.
-
Darren Shea
(@DarrenShea8) reported
@VodafoneUK diabolical service, queried a change to my unlimited contract that I took out 12 days ago was advised I can't make changes. Fast forward 2 hours and you've changed my plan to £100 per month with 2gb of data. 2 hours to fix this or the phone goes back.
-
North Norfolk Living
(@NNorfolkLiving) reported
Hi @VodafoneUK I’ve had no service since Monday - could someone get in touch with any updates please? Thanks
-
Owen
(@OwennFifaa) reported
@VodafoneUK why is your internet so bad? It’s been connecting and disconnecting all evening. DM’ed you twice. Fix it.
-
Tony De Viveiros
(@TonyDeViveiros) reported
@VodafoneUK im sick and tired of your unfulfilled promises. I have today now 6 days without broadband service, despite your promise of activation the 1st of july. But to take the money from my account you always do it on time
-
abdul rehman (AJ)
(@AbdulGolden) reported
@VodafoneUK Mark see reference number 763468732382043730 and your customer care agent mr rahul needs to be coached he told me over the phone mother ****** just before keeping me on hold that is something not at all acceptable.
-
Lisa Ambrose
(@LisaAmb42058823) reported
@VodafoneUK @VodafoneUK I’m having issues calling on my phone to landline numbers! Help!
-
Sarah Dow
(@sarahdow05) reported
@NNorfolkLiving @VodafoneUK Same here with @O2 - registered for updates and they didn’t reply to my DM when asked for a timescale for their engineer to fix the issue
-
Bee 🐝
(@b33nel) reported
@VodafoneUK is there a way to actually contact vodafone to ask questions? "Tobi" isn't helpful and just transfers you to 3 different departments that can't help. Perhaps a phone number?
-
Christopher Rodriguez
(@CRodri1986) reported
@VodafoneUK @Wimbledon This is one of your problems Emma. Too much of the commercial side.
-
Nathan Murray
(@Nathan_Murray1) reported
@VodafoneUK You won't accept complaints about my bad fibre broadband, even your own employees can see how bad I've been treated by the notes on the account
-
Kingsley
(@KingsleyWhybrow) reported
@VodafoneUK why is the Vodafone broadband app so bad can't even check the networks health to see if its below my guarantee speeds as been having serious Internet drop out for the past week
-
Nathan Murray
(@Nathan_Murray1) reported
@VodafoneUK @CostaCoffee You won't accept complaints about my bad fibre broadband, even your own employees can see how bad I've been treated by the notes on the account
-
Darren Loftus
(@d_l_dazzle) reported
@VodafoneUK im not having an issue your advisors can’t pair the watch to my phone on my account. bought it January. settings are linked to my daughters phone. one connection is to mine but no data on watch, that im paying monthly for.
-
Andy
(@cluttat) reported
@VodafoneUK hi I am on hols in Israel & have hit Spend Manager limit but can’t access either via app or online - keeps saying we are “experiencing issues with digital services” - seems like some sort of country block ?
-
Darren Loftus
(@d_l_dazzle) reported
@VodafoneUK 4 hours yesterday to Voda.multiple calls over 4 months. And you still can’t connect a watch to a phone. currently waiting for maybe the 10th sim swap QR code as when i get them they’ve expired. Tech team pass me back to CustServ. Joke of a service