Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Bradford, Chippenham, London, Southampton, Guildford, Cardiff, Sheffield, Edinburgh, Leven, Barnsley, Camborne, Reading, Camden Town, Manchester and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Chippenham |
Internet | |
| London |
Internet | |
| Southampton |
Phone | |
| London |
Internet | |
| Guildford |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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reece holland
(@ReeceHol) reported
@VodafoneUK after installing broadband at my house 6 months ago thats not worked properly since day 1 and six months of a technician supposedly coming round to fix it and u applied £12 discount last week u now have no records of a complaint from me and want £240 cancellation fee
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syedabdi
(@dureabdi) reported
@VodafoneUK Very disappointed by the your poor network, on top of that terrible customer service and lack of empathy during these financially difficult times. In last week you have given great deal of stress to my pregnant wife!
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george
(@thedogger31) reported
@virginmedia Nope to be honest I’ve now purchased and I’m streaming from a @vodafoneUK SIM card so dunno if I even want virgin anymore as a customer of over 20 years I expected a lot better service then the attitude of oh well
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RackAttack
(@MikeRacksSweaty) reported
@VodafoneUK A fault is fixable. Closing the support ticket 2 hours after a long call with support who promised me call back within 72 hours to finalise the fix 11 days ago is internal process... Me needing to speak to support, complaints and the "Executive" team is incompetence Still no fix
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syedabdi
(@dureabdi) reported
Very disappointed by @VodafoneUK poor network coverage followed by terrible customer service and total lack of empathy in these financially tough times. You have given great deal of stress to my pregnant wife! @Ofcom
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@caspergorniok @ask_VodafoneUK @VodafoneUK You're wasting your time mate you're either speak to some idiot in India who can't understand what you're on about out or you're speak to a different person every time you go through the same test the same questions and get no answers three months I've dealt with these idiots
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penni carr 💙
(@penni_carr) reported
@VodafoneUK Jay, I would like @VodafoneUK to clear up the mess and disruption @VodafoneUK caused. Do you understand my frustrations? Your colleagues on the phones and live chat have failed to help so far, are you able to do better?
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Imtiaz Chaudhry
(@ImtiazChaudhry1) reported
Still a joke service from @VodafoneUK and not they saying I have to wait another 3-5 working 🙄 😒 😑 it's a massive joke.
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penni carr 💙
(@penni_carr) reported
@VodafoneUK promised to refund me what they owed me and would apply a 'goodwill gesture' (as anything else would prove the errors were entirely theirs) and the money would be paid directly into my bank account. It was not. More hours of mine wasted trying to get this sorted...
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@itconor @VodafoneUK Well it's told the phone the worst operator in the new a knighted Kingdom they don't even know what day it is most of the time I've been complaining for 3-months about my Broadband Speed not once as it hit the required speed go on trustpilot or resolver and see that absolute fail
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Martin
(@crankcaller) reported
@VodafoneUK Thanks for the reply. Tbh it's back up now anyway. You won't be able to help. It's been the same with 3 isp's. It's intermittent. Would need an openreach engineer sitting outside my house waiting for me to tell them it's down. By time one comes out it's fixed itself. Ta.
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Wan2go2themoon
(@wan2go2themoon) reported
@VodafoneUK So, after 14days of trying to access My Vodafone, I gave up and cancelled my contract in the last day of the cooling period. Have tweeted @N5JFY to describe my nightmare with #Vodafail. Went back to @EE which is light years ahead. Hopefully OTA signal will improve one day.
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LINZI “OFFICIAL PAGE”
(@dyslexicNews) reported
@slim_douglas @VodafoneUK I bet if you copy and paste the number in to who called me on google it won’t be your bank. Never give you information to them xx
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Speedy Fandango
(@speedy_fandango) reported
@VodafoneUK I’ve had another update. The technical team are still investigating and will update me in 24-72hr. Still very slow considering this was reported over a week ago.
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eatsleavesandshoots
(@eatsleaveshoots) reported
@VodafoneUK Hi i've been having problems with my network for a month and every time I call you nobody answers. Called again at 9:30 this morning (as soon as the lines opened) and 1h 30min later i'm still on hold! Can you help please?
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Matthew Kaye
(@MatthewKaye1971) reported
@VodafoneUK appalling customer service this morning. Having been charged £10 for call to a UK landline and told its international you are not prepared to credit this amount. At no point was I informed that this call would be chargeable. I'm within my 14 days and will go elsewhere
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@x_chimble_x @VodafoneUK They are the worst operator in the United Kingdom I suggest going on trustpilot or resolver and making a complaint I've been complaining for 3-months on zoom meetings at work and drops out every couple of minutes same old story under deliver underdeliver
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Sanctimonious Elitist
(@polemios) reported
So, @Vodafone_GR, how do you explain charging poorer customers more than double the price for the same service that @VodafoneUK charge customers that are, on average, better off for the same service?
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steph m
(@x_chimble_x) reported
@VodafoneUK in the middle of teaching year 10 online and the wifi cuts out again. Absolutely brilliant this is. Worst broadband I’ve ever had. 5 minutes before I was able to rejoin my class
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christina douglas
(@slim_douglas) reported
@VodafoneUK Thank you @VodafoneUK for your reply & help, i have posted 2 images, so you can see what goes on, maybe govt., should do something to stop all these hoaxes. But, Thanks🌿
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@ImtiazChaudhry1 @VodafoneUK That's nothing I've been complaining for 3-months about slow speed and internet connections and still it's a failure everytime you call you go through the same scenario speak to different people go through the same tests absolute joke undelivered and overpriced
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Daniel John Lynch
(@DanielJohnLynch) reported
from
Paddington, England
Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!
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Corey Summers
(@CoreySu95221938) reported
@VodafoneUK my internets upload has been dropping to 1mbs upload it is literally unusable for the past week can you fix?
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NicHughes
(@NicHughes10) reported
@VodafoneUK I just want to know if you cancelled my contract as per request ! Call handler cut me off . Taken me 3.5 weeks to get to speak to someone to sort out ! #help
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Sangeeta
(@SangeetaKhurana) reported
The only time @VodafoneUK will call you back is when they want to be paid! But when you have an ongoing issue they don’t bother at all! #worstcustomerservice
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(☉_☉)
(@ianmmoir) reported
Well thanks @VodafoneUK for nothing. I've been a customer since mid-90s, but with no signal coverage at my home address the past 6 years. Your insistence on using SMS for your 2FA rendered routine tasks impossible, and so you suggested Sure Signal as a way out of my dilemma.
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penni carr 💙
(@penni_carr) reported
@VodafoneUK promised to issue a cheque and post it to my address. They did not. Yesterday I received an email from Suraj Malwade saying they can credit the amount they owe and promised me to my Vodafone account. That's right, the account that is no longer active...
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Jo Carlin
(@joanneLcarlin) reported
@VodafoneUK @GlobalBritain21 Immediately?I have no internet because you disconnected the wrong connection!To re-instate it,I am told I have to enter another 3 year contract-not a chance.And liars-cancelled my dongle but VF told me I hadn't.After requesting copy of call-the part I cancel is cut off!!!#ofcom
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Casper Gorniok
(@caspergorniok) reported
@ask_VodafoneUK @VodafoneUK You are a ******* disgrace. Trying urgently to contact you (I am a loyal customer for 8 years) and EVERYTHING is linked to a webchat.............WHY CAN I NOT SPEAK TO A HUMAN?????? SHAME ON YOU.
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@MikeRacksSweaty @VodafoneUK It's what they do worst operator in the United Kingdom all talk no action check out trustpilot and resolver same old excuse oh it's not what we want to hear then you go through the same questions and same checks end up back at square one Useless operator under deliver end of