Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 08/11/2025 01:05

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Cumbernauld, Holborn, Dagenham, Manchester, Dublin, Barking, Birmingham, Leeds, Ealing, Glasgow, Airdrie, Croydon, Havant and Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCumbernauld Phone
United KingdomHolborn Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LivingthePan PanAfricanistIntheWest (@LivingthePan) reported

    @VodafoneUK The only problem I have with @VodafoneUK is you messed up my credit score with a really trivial excuse after 15 years of contracts. That’s all I am saying.

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @VodafoneUK is there a reason why Vodafone have cancelled my upgrade for a 3rd time in a week ?????? absolute shocking service

  • jon_2096 JP (@jon_2096) reported

    Anybody else lost Vodafone internet today? Lost internet, no support, they hung up before got through on phone, no text chat help. @VodafoneUK everything broken today.

  • matbennett Mat Bennett (@matbennett) reported

    @jon_2096 @VodafoneUK I had problems with it yesterday.

  • palaceglover stoney #13 (@palaceglover) reported

    @VodafoneUK can you tell my why the network speeds and connection has dropped after the Apple ios16 update please

  • cheners_1 Simon_C (@cheners_1) reported

    @VodafoneUK waiting 20 minutes to have my call answered regarding my broadband activation that was supposed to happen 15/09 but is now 23/09. No prior advice of this. How is this level of service acceptable?

  • TheendofdaysB The End Of Days. Trussolini not my PM (@TheendofdaysB) reported

    @VodafoneUK We’ve been through this before. It’s not “economically viable” to put up another mast. Out of the season there apparently aren’t enough people to warrant the expense. Although they’re building new housing estates here now. But if the network continues to be crap you lose custom.

  • Paul22260748 Paul (@Paul22260748) reported

    @VodafoneUK Tried ordering a new phone, denied after credit check, asked why when credit score is excellent.Contacted Vodafone support, enterprise( Vodafone credit check company who said contact customer services after they could not check),complaints department at Vodafone. POOR

  • clarencewalk DavidSmith #FBPE 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🏳️‍🌈 (@clarencewalk) reported

    @VodafoneUK just called customer services but agent said they “can’t send an email from my (their) work computer” WTF

  • Skamiiii A I (@Skamiiii) reported

    @VodafoneUK Hi. My wife and I are both on a 5G ready plan and we both have today upgraded to the iPhone 14 Pro. My wife is getting 5G signal but I am only receiving 4G. I thought it maybe because I have a very old SIM so I transferred to an eSIM but the issue persists. HELP!

  • TheendofdaysB The End Of Days. Trussolini not my PM (@TheendofdaysB) reported

    @VodafoneUK We were promised a new router if this, or that, or something else didn’t work. We never saw it. Left to me we’d have gone back to 02 before now but the fool has now got a new contract. He thinks he’s special because he was with Vodafone from the start. He’s ‘special’ all right.

  • JasonWadd Jason Waddington (@JasonWadd) reported

    @VodafoneUK Sorry, there seems to be a problem We're working hard to fix the issue, so please try again later. - [Error ref 1w0

  • LeadershipNext1 Chris Jones (@LeadershipNext1) reported

    Many thanks to @VodafoneUK for finally resolving my broadband issues. It turns out the issue was way upstream and @WeAreOpenreach didn’t register the Optical Network Termination correctly on installation. Shame the engineers who visited couldn’t find this issue.

  • DrNik28 Dr. Nik (@DrNik28) reported

    @VodafoneUK Hi there, getting conflicting information, please could you check DM ASAP and clarify once and for all? I need to know so I can make a decision on whether I cancel or not

  • UapDavid David (@UapDavid) reported

    @VodafoneUK what’s going on with your network it’s running at an absolute snails pace. I can barely watch a video on 5G

  • TheendofdaysB The End Of Days. Trussolini not my PM (@TheendofdaysB) reported

    @VodafoneUK How come in semi rural areas like ours the network is crap? The masts follow the motorway and if you don’t live near enough you have to walk around to find a decent signal or more than 3G data coverage? In the holiday season it’s terrible. I want to change but my OH is pigheaded

  • TheendofdaysB The End Of Days. Trussolini not my PM (@TheendofdaysB) reported

    @VodafoneUK You don’t understand. We’ve been on this for months and just gone around in circles. We were even told to buy a network expander, rather than them sending us a new router. My OH is an idiot. He’s now paying more for something that’s supposed to make wifi better. It hasn’t.

  • jamestaylor1505 James Taylor (@jamestaylor1505) reported

    @VodafoneUK sad to be leaving you but seems you do not reward or acknowledge loyalty after nearly 20 years being your customer

  • LiviaLita Livia Lita (@LiviaLita) reported

    @VodafoneUK great to see there's an outage in my area until 6pm tomorrow?? You didn't even bother to let us know, very poor service and WiFi always patchy!

  • djsmithuk Daniel (@djsmithuk) reported

    @uktechf1 @VodafoneUK While other regions have esim support we can’t use it due to lazy mobile providers only implementing it for apple watches

  • AlannaMay12 Alanna May (@AlannaMay12) reported

    @VodafoneUK who do I speak to about my WiFi constantly dropping out? Apparently the issue was fixed weeks ago...

  • SpencerBrock20 Spencer Brock (@SpencerBrock20) reported

    @VodafoneUK Your customer help line, your online help.... Are the absolute worst, I've been with you years and when ever I try to get some help.... You're useless, when this contract is done.... I'm done

  • SarahMcMast3r Sarah (@SarahMcMast3r) reported

    What is up with @VodafoneUK signal atm? Nothing is loading when I search using data

  • Kempola Kempola (@Kempola) reported

    @VodafoneUK Mobile broadband, I have the unlimited data package as I use my phone as my hotspot at the shop. Plus I use a lot of data streaming music and Twitch to keep me company during the day. Never usually lower than 300mbps unless you are working on the mast.

  • MDCP1983 MATT PIERCY (@MDCP1983) reported

    @Kempola @VodafoneUK Its been acting up in the wigan area too Kempola. Signal has been down all week where I work.

  • TheendofdaysB The End Of Days. Trussolini not my PM (@TheendofdaysB) reported

    @TerryFi95721010 @VodafoneUK I was with 02. My OH persuaded me to change to the Vodafone family package. Customer service is rubbish, and the router is past its sell by date, isn’t working properly and slow as hell. But they won’t give us a new one. Even Sky was better. I wish I’d never changed.

  • jon_2096 JP (@jon_2096) reported

    @matbennett @VodafoneUK One website suggests Vodafone broadband is broken all over Chelmsford

  • matbennett Mat Bennett (@matbennett) reported

    @jon_2096 @VodafoneUK Mobile or home? I was having problems with mobile internet yesterday. It showed 4 bars if 4g, but wouldn't load anything

  • Kkasir23 Kasir (@Kkasir23) reported

    My phone contract with @VodafoneUK has expired, need some recommendations who is the best around network and price wise?

  • Arnie1421 Chris (@Arnie1421) reported

    @onkarsingh8767 @b35ty @VodafoneUK Bad service I know that pal