Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Oldbury, Dublin, Southwark, City of Westminster, Ashton-under-Lyne, Birmingham, Northampton, Chatham, London, Hackney, Barnsley, Basingstoke, Portsmouth, Ipswich and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
 Dublin |
Wi-fi | |
| Southwark |
Wi-fi | |
| City of Westminster |
Wi-fi | |
| Ashton-under-Lyne |
Internet | |
| Birmingham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Abdullah Javed
(@abdullahjaved26) reported
@VodafoneUK Hi Abul, I have been waiting for your response since the last two hours. One thing is no network and lack of commmication with friends and famoly and the other thing is that I cannot see my case is being taken seriously, I am afraid.
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mark berry
(@markberry11) reported
Anyone else having issue with @VodafoneUK mobile data doesn’t seem to be working 🤔
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RaeStanleywrites
(@RStanleywrites) reported
@VodafoneUK What's happening with the top up service? Cant top up my daughters phone for thec2nd week in a row
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Rob Allen
(@_roballen) reported
@VodafoneUK what a pleasant surprise, my phone contract auto renewal was simple and based on my last payment, no stupid price hikes for #loyalty learn something @virginmedia #TreatLoyaltyLikeRoyalty
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Dave Guscott
(@gussy1981) reported
@VodafoneUK getting bored of your terrible broadband speeds now. Fine in the day, then come 4pm less than a mb. #shocking
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Steve
(@SteveDavies1966) reported
Hey @vodafoneuk A nice strong 36Mb/s broadband signal that gets destroyed to nothing within seconds due to a neighbour. Can I book a time for your "network doctor" to do what it's supposed to do or are they self isolating as well?
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Shaun Atkinson
(@maruzen52) reported
What is going on with @VodafoneUK these last couple of days. No signal in city centre. Now I'm home I've got emails!!
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Kris Maddox
(@kris_maddox) reported
@VodafoneUK absolute shower of incompetent fools... 3rd night I have lost 2 hours speaking to you and @skytv sky were great, ready to cancel my broadband with them at a drop of hat cos u guys forgot to set up... Hour later, ur guy cuts me off after saying hi "manager" sorting now
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John Chung
(@jchung07) reported
@VirginMoney @VodafoneUK Been speaking to your customer service team in MK all afternoon...
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Courtenay 🖕
(@CourtenayBarrat) reported
@VodafoneUK how do I speak to a real person? Everytime I've tried to call you send me a link to chat to a robot online and it can't help with my query!!!
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andrew e norman
(@andrewenorman) reported
Horrendous service from @VodafoneUK regarding moving house and my WiFi. Been waiting since Nov 20th to get reconnected at new house and despite over 10 hrs on the phone to them still nothing. Think I may be switching. Any recommendations? #wifi #FirstWorldProblems
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Rhian Hartwell
(@rhianbili) reported
@Apple what on earth is the point of selling your Apple watches with a company as terrible as @VodafoneUK. The affiliation will do Apple no good. #shockingcustomerservice #noidea #applewatch6
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emma spear
(@emm4_jayne) reported
@VodafoneUK are rubbish! A total of 6 hours just trying to cancel my contract on my Apple Watch! Still no further forward 😤
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A J Hodgson
(@aj8hodgson) reported
@VodafoneUK @barnardos #Vodafone the very worst customer service! Automated phone service called Tobi that doesn't understand English, does its best to stop you speaking to any that understands English even if Egyptian (callcentre)! Where's my compensation for trapped in loop correcting your mistakes?
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simon green
(@sgreen1407) reported
@VodafoneUK broadband issues again such a crap services cant wait to move elsewere
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Colin Stokes
(@Adiuvo_UK) reported
Wow @VodafoneUK , first you message to say you will be charging extra on roaming (when we cant travel back to UK given current circumstances) then you customer service rep Barry is rude and hangs up then web chat advises a 30 minute wait to speak to someone!
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Patricia Hammond
(@hammondpatricia) reported
@VodafoneUK I've been with you since 2001, and haven't needed a new handset since 2010. Just rang your customer services to complain how much my bills cost, and was told "Not to be blunt, but that's how the world works" four times. Really not very good customer service is it?
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D T
(@DavidTh50017427) reported
@VodafoneUK please can you help , I need to speak to your credit file team ASAP please
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Sarah Hughes
(@SarahPritchard5) reported
@VodafoneUK I'm trying to login on your website to upgrade my phone and your forgotten user name page is down. Any idea when it will be fixed? Thanks
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Susan Harrison
(@SusanHa85471577) reported
@VodafoneUK very me rewards not working again
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Jamie Heard
(@JamieHeard1) reported
@VodafoneUK so frustrating. I’ve been trying to upgrade my phone via the app and website for the past hour to no avail! Every time I click submit both devices bring a blank white screen! Waiting for live chat for over 15 minutes! Loyal Customer of 20 years! Thinking of switching!
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George Murray
(@gwhmurray) reported
@VodafoneUK I messaged you twice and still received no reply. This was supposed to be a positive customer experience but I’m just left very frustrated by the initial outage and now being ignored by customer service.
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Paul David Chambers #FBPE
(@MannersCost) reported
@VodafoneUK your broadband is shocking. We can't really even get through a half hour streaming any more even if we turn wifi off on everything else (which we shouldn't even have to be trying). Ultrafast that has not once reached the speeds I signed up for. #vodafone sucks
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simon green
(@sgreen1407) reported
@VodafoneUK worst broadband provider iv ever had how any one can work from home with this serivce is beyond me
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Josh Hawksworth
(@JoshHawksworth) reported
@VodafoneUK Shocking support from your technical team. 4 days of interrupted broadband, apparently fixed twice. Now on hold for 20 minutes and line goes dead. Time to change provider I think!
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h00gie
(@craigw1878) reported
@VodafoneUK So you have charged me again for an Ipad that the contract had expired, told me you could cancel it, then said i had to speak to someone, I CANNOT GET THROUGH. So what am I meant to do just sit on hold for hours on end? I do have a job too you know????
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Savir
(@Angelboy259) reported
My Internet is once again not working @VodafoneUK So many issues.
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Bill
(@officialdjsb) reported
@VodafoneUK just when you’re needed the most - you provide the most awful customer service to a problem that should be so easily solved. Leaving somebody uncontactable, unable to work & forcing them to go to a retail store during Tier 3 restrictions. I despair.
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Stephen Bowfield
(@stebowy1) reported
@VodafoneUK when you want to watch the match on Amazon but your internet connection is that bad it’s like watching an illegal stream!
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Mark Luscombe-Whyte
(@mlwindia) reported
@VodafoneUK @Vitt2tsnoc You say it’s not related to roaming charges but it is . Due to my work I spend more time abroad than at home and now I am being penalised for that . I have been with Vodafone for over 20 years but off to find a new service .