Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Birmingham, Croydon, Tower Hamlets, London, Larbert, Brighton, Hammersmith, Wandsworth, Harringay, Ealing, Dagenham, Rochester, Manchester, Glasgow and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Larbert |
Internet | |
| London |
Internet | |
| Brighton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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abid hussain
(@abidhus53330136) reported
@VodafoneUK I don't really want to chat to your customer services team again already given them over 6 hours of my January 2022 evenings
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Matthew 🏴
(@Matthew_Leyshon) reported
@VodafoneUK #Vodafone now cancelled my phone line with no warning absolutely disgusting service.
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Elaine Miller
(@ElaineMiller02) reported
I am so f**king done with big companies using Covid as an excuse for shite customer service. Start answering the phone to ur customers ! @DVLAgovuk @virginmedia @VodafoneUK Sick of spending my day off trying to get through to people !!
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💜Chelle💛 #Kernow〓〓
(@Chelz65) reported
Sisters broadband not working, been on hold waiting to speak to a @VodafoneUK advisor for over half an hour now. Sick of your crap music and sick of hearing we are sorry. If you were truly sorry you'd employ more staff!!!
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New Around Here
(@NewAroundHere1) reported
Hey @VodafoneUK swapped to your broadband because you promised a faster service and it is terrible! Can’t get through on your chat service either 🙄 really disappointed!
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Chetan Soni
(@ChetanS38349202) reported
@VodafoneUK Hey I'm using your network from a long time and suddenly the sim stop working when I called to one of your customer support employee he didn't ask my number directly said the sim is damaged when I said to take my number and check in system he said he is unavailable to
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Juli Anderson
(@Calibraturbo) reported
@VodafoneUK @wolfspirit64 How about you give me a simple update on when we might see service again in AB54 7RW, my 74 year old father relys on his mobile for medical reasons and nobody can give me a straight answer, instead I get links that can't be used when you have no service.
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emily morris
(@bluejed05) reported
@VodafoneUK please can you explain why I have had no service (only internet in my home) in the Altrincham area for the last two days? This has seriously affected my business. I can’t even call your helpline
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Louis
(@LAWUncorked) reported
Oh dear @VodafoneUK call back hasn't happened and my mother's number has been deleted without notification... another rocking service 🤬
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No one you'll want to know.
(@John__Northants) reported
@VodafoneUK Why would I wait for a call back from someone who can't even answer a simple question. So far I'm not impressed. Maybe the network is ok but so far service isn't.
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kpb
(@Kalamazoo2014) reported
@VodafoneUK. I need a MUK code for a Samsung Galaxy S10 plus. Vodafone sent me the NUC which obviously doesn't work. I've been with Vodafone for 21 years. #customerloyalty
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charl
(@CharlSteinberg) reported
@VodafoneUK hi my wifi is not working. Help please
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GoddessPhoenixUtopia
(@KinkySubDestini) reported
@VodafoneUK @dwpegg From a random number asking my age!!! Very questionable...dont send me crap...and especially not dodgy messages....your message sounded like it was interested in my age !!!! Not acceptable
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Jo Coggins
(@jome1976) reported
@VodafoneUK I am appalled at your lack of customer service. I have had an ongoing billing issue for over 12 months. I have been promised on numerous occasions it would be sorted. I have been promised numerous call backs, yet still today I am stuck on live chat going through it
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simeon beckett
(@simeon_beckett) reported
Should never of changed to @VodafoneUK worse than three
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John G
(@jgbreezer) reported
@VodafoneUK WiFi Calling is still in phone app's settings, still enabled. Network name? err.. In flight mode, "SIM card status" page says Network: not available, with 113dBm 0 asu signal strength. Should it work the same when roaming (says its not but guessing just due flight mode)
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Steve Paborski
(@SPaborski) reported
@VodafoneUK Have you changed or updated something overnight my internet is quite frankly appalling. I think my router is broken if not. Constantly dropping.
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Samantha Ratcliffe
(@Samanth41176198) reported
@VodafoneUK need to@cancel Spotify on my sons mobile but it won’t let me. Pls advise urgently
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Amy Fletcher
(@AmyFletcher8) reported
@VodafoneUK please contact me ASAP. Been trying to chat with you for 5 hours and no luck with our problem. Disgusting service for a new customer. Not delivering promises and conning customers.
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Luke
(@ALukeisonfire) reported
from
Coventry, England
@VodafoneUK Just been sat on live chat for over 2 hours. Got through to your 'Wifi Xperts' 3 times, always a guy called Paul. As soon as I explain my issue, he disconnects. How am I supposed to get an issue sorted when none of your 'support' workers do their jobs? I want out.
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Morag Mitchell
(@mrsmomitchell) reported
@VodafoneUK just the worst customer experience. You 2 x charged me for Spotify. To speak to a human being it took 4 goes to get through CH system and opt to leave Vodafone. 1hr+ later & I hv spoken to 3 diff people & am still overcharged. All VF fault at the expense of my time.
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No one you'll want to know.
(@John__Northants) reported
@VodafoneUK My mother is thinking of joining your network but the info on the website is pants. If she has a £10 bundle are 0871, and 0300 numbers included or extra cost ? Also how about Cross network ?
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MFB
(@BallMozzy) reported
@VodafoneUK .@VodafoneUK has 4g been down all day?? What is happening !!! Phone hasn’t worked all day
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Jane Hearn
(@cjanehearn) reported
@VodafoneUK what a shambles, I have now spent over an hour and a half trying to order a phone both online and over the phone and have given up. Your customer service is a disgrace.
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seren lab x collie
(@LabSeren) reported
@pompeyhedge @VodafoneUK I have now switched to EE fast and friendly service
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GinH
(@ginhead64) reported
@VodafoneUK can you help?? Since purchasing my pixel6 on Vodafone network 3 months ago I can't get internet connection unless connected to a WiFi network?? No one seems able or willing to help !! u are my provider I am paying for but NOT receiving ?#rubbishservice #help
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Lotanang Molubi 🇿🇦🏴🇬🇧
(@LotanangMolubi) reported
@VodafoneUK Good afternoon, I need help with unlocking of my phone so I can use with other networks. I've filled in the form but the emails I keep getting, they say unlocking unsuccessful the imei was not supplied by vodafone
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Kelz
(@kellygibson80) reported
@VodafoneUK I need your help with an account query. I’ve made payment but it’s not showing on my account???
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Tan Turn
(@TandekaTurney) reported
@VodafoneUK do you people ever pick up the phone? I’ve been on hold for an hour. Yesterday I gave up after 30 mins. How does anyone ever get help because your chat service is also terrible?!
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💜Chelle💛 #Kernow〓〓
(@Chelz65) reported
@VodafoneUK As I explained, he has no data so cant get online. I'm home now, can't be bothered and advised them to change ISP as soon as is able. Your telephone customer services is appalling