1. Home
  2. Companies
  3. Vodafone
Vodafone

Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 63% Internet (63%)
  • 14% Phone (14%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Hounslow, Exeter, Wirral, East Cowes, Batley, Leicester, Greenford, Middlesbrough, Glasgow, Halifax, Newry, City of London, Blackburn, and Hammersmith.

CityProblem TypeReport Time
London Wi-fi 1 hour ago
Hounslow Phone 5 hours ago
Exeter Internet 5 hours ago
Wirral Phone 10 hours ago
East Cowes Phone 1 day ago
Batley Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @VodafoneUK 5g signal isn't very good hardly had any this past week

  • Taylod61
    ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity. Just found this in my Draft box. @X is weird

  • Hellar_eal253
    Adeya Mcfale (@Hellar_eal253) reported

    @VodafoneUK when you ask for preferred contact in response to an issue, maybe don't try and call? Didn't say it for no reason.

  • ceriallman3
    Ceri Allman (@ceriallman3) reported

    No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

  • jessicamaysmith
    Jess Smith (@jessicamaysmith) reported

    @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

  • charlie81389135
    charlie stone (@charlie81389135) reported

    @VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?

  • paulfrost_me
    Paul Frost (@paulfrost_me) reported

    @KirstieMAllsopp @VodafoneUK @lycamobile Colleagues had issues today, approximately the same time as changing Vodafone tariffs. Part of the same issues ?

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.

  • Staceyedwards29
    Stacey Edwards ☺ (@Staceyedwards29) reported

    @VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade

  • Holly_Radcliffe
    Holly (@Holly_Radcliffe) reported

    @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

  • markrjohns
    Mark Johns (@markrjohns) reported

    @VodafoneUK My broadband is absolutely crap today. Keeps disconnecting on various devices, wired and wireless. What's going on? #rubbish #broadband

  • T0MMYC_
    t (@T0MMYC_) reported

    @VodafoneUK how on earth is your 5G broken across the entire of the country??? No working 5G signal in Manchester, Liverpool, & just been in London with NO signal. Piss take

  • gpfradgley
    Gareth Paul Fradgley (@gpfradgley) reported

    I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

  • laurenkayxox
    †lauren-kay (@laurenkayxox) reported

    @VodafoneUK is the signal down in the Porthmadog area?! Gone from having full 4g signal to barely anything at all!

  • _MarkD
    Mark Davies (@_MarkD) reported

    @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

  • LamsLuani
    LAMS LUANI (@LamsLuani) reported

    @VodafoneUK is the worst phone service provider in the UK hands down

  • staffordgary
    Gary Stafford (@staffordgary) reported

    @VodafoneUK why are my customers receiving a voice message that I deleted last year telling people I’m on holiday until 8th September? I have had support remove voice message service and re add it, I’ve deleted all messages, including the option to record my own message.

  • Graham_Wharton
    Graham Wharton (@Graham_Wharton) reported

    @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

  • vyaskn
    Vyas Kondreddi (@vyaskn) reported

    @VodafoneUK I am facing a technical issue with home broadband for over 36 hours. Your support team on the phone has not been helpful. They say the issue is with 3rd line support, but are not giving me any updates, and missing the promised call back slots. Please can you escalate

  • helenwoolf2
    Helen Woolf (@helenwoolf2) reported

    @VodafoneUK please contact me asap. I’m tired of your terrible customer service

  • EXPATTERNS1
    EXPATTERNS (@EXPATTERNS1) reported

    @VodafoneUK My business broadband has been down since midnight and I cant get any attention via 'Customer Support'. I am starting to lose money. Please advise urgently!!

  • FOY54L
    FM (@FOY54L) reported

    @VodafoneUK I’ve tried calling and using chat multiple times and keep getting disconnected. I cannot reach a human and my broadband issue is still unresolved. Please respond urgently.

  • JoanyEmd
    Joan (@JoanyEmd) reported

    There's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK

  • Sheffield128
    Delwar Ullah (@Sheffield128) reported

    @VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.

  • Jahyne5
    Jahyne (@Jahyne5) reported

    @VodafoneUK how come my network doesn’t work??😭😭

  • Pearoni
    Pearoni (@Pearoni) reported

    Got to love @VodafoneUK sponsoring the @DownloadFest and giving 100k+ customers the worst network coverage known to humankind. I will 100% be changing networks in a few days and I recommend others do to. 2026? Profiteering at its worst

  • Sim__Bur
    Crypto_Sim (@Sim__Bur) reported

    @VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me

  • Iain_McCallum
    IainMcCallum (@Iain_McCallum) reported

    @VodafoneUK - wow! Not exactly so keen to help when it’s a problem you’re having to deal with. Utterly disgraceful. No respect for your customers. All about screwing money out of people and then leaving us to languish in your techspeak when there’s a problem.

  • tyskjamie
    blu’sfreepalestine (@tyskjamie) reported

    @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.