Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (64%)
• Phone (17%)
• Wi-fi (12%)
• Total Blackout (5%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Birmingham, Poulton-le-Fylde, Stockton-on-Tees, Hammersmith, Hackney, Stoke-on-Trent, Walthamstow, Widnes, Blackburn, Exeter, Hawick, Workington, City of London, and Bedford.

City	Problem Type	Report Time
London	Internet	5 hours ago
Birmingham	Internet	7 hours ago
Poulton-le-Fylde	Phone	9 hours ago
Stockton-on-Tees	Phone	10 hours ago
London	Internet	10 hours ago
Birmingham	Phone	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hannah 🦦 (@Hannahh182) reported 1 minute ago

  @AJRAllModCons @VodafoneUK I had the same with Vodafone. Customer service was awful, I had them literally laughing and hanging up on me. Nearly caused us to lose a house move. I’ve sworn to never go back to them unfortunately!

• 
  Andrew Search (@search_andrew) reported 1 minute ago

  Never give @VodafoneUK your business. I moved to Lebara who offer better value on the same network. Not my beef. My beef is that when chasing money they owed me at the end of the contract, their CA told me they don’t pay money back unless they are chased! Shocking behaviour.😡😡

• 
  a.💌 (@c0uldnthelpit) reported 6 minutes ago

  Please explain to me how I’m down to 499MB after purchasing 2GB this evening at 7 and then putting my phone on airplane mode for like the next 4 hours in a movie @VodafoneUK

• 
  🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported 6 minutes ago

  @306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.

• 
  Paul 🇬🇧 🇺🇸 🇮🇱 (@BasedMillwallGB) reported 7 minutes ago

  Cancel your @VodafoneUK contract at the earliest opportunity, they are giving free SIM cards to illegal immigrants that YOU are paying for. Put these traitors out of business.

• 
  CogWheel (@babbageismus) reported 7 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK I’ve never checked my ‘credit rating’, how would I do that?

• 
  chick (@chickmurray007) reported 8 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK i have never checked my credit rating in my life and only once did i get a refusal for hp, 45 years ago for a motor bike

• 
  Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported 8 minutes ago

  @VodafoneUK HELP! I am trying to complete an online order for broadband but it won't go through after submit. I can't get through on the phone or via your online chat, apparently because of technical problems. But the deal I want expires at 8.59am tomorrow.

• 
  Stephen B (@Stephen40141780) reported 11 minutes ago

  @VodafoneUK I’m a Vodafone customer with multiple contracts. Reports say Vodafone provided 2,500 SIMs with 6 months’ free data to Care4Calais, supporting migrants/asylum seekers. Is this true? If so, I’ll move my business and all my family’s Vodafone contracts. Please answer.

• 
  𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported 13 minutes ago

  What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE

• 
  Fredi Threlfall (@markswife) reported 14 minutes ago

  @BenGrahamUK @errjustsaying Never @VodafoneUK or anywhere else.

• 
  Edfen19 (@edfen19) reported 16 minutes ago

  Why are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK

• 
  Reevo (@Reeev0) reported 16 minutes ago

  @VodafoneUK making money out of misery is a terrible look.

• 
  Judders ・ ジャダー (@ColinJudkins) reported 18 minutes ago

  So turns out that @VodafoneUK are going to charge me £2.75 a day to use minutes and data that I pay for when I travel to Europe next week. I can buy a pass to save a few quid, yet my wife's network allow her to use her minutes and data free of charge...

• 
  Londonsnow (@Londonsnow251) reported 20 minutes ago

  So now know NEVER to use @VodafoneUK NEVER

• 
  Jan (@jan6474) reported 21 minutes ago

  @AJRAllModCons @VodafoneUK The same here, absolutely shocking service and lack of care.

• 
  Mark Murphy (@MarkMurphymmm) reported 26 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK Only check your credit rating or black list if you find a problem

• 
  dash (@dashiellwood) reported 29 minutes ago

  @VodafoneUK your fraud line connects directly to the regular customer phone line - do you have an actual contact number for the fraud team?

• 
  Dionne W (@dionnewills) reported 31 minutes ago

  @VodafoneUK who can help me with a complaint about a broadband service issue? My elderly parents have been without internet for seven weeks now and you will not listen to them or send out an engineer.

• 
  It's just Paul (@doingalrighty) reported 33 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK Stick to football, Sean. You know **** all about that either but nobody cares

• 
  The Jolly Boys’ Podcast - Only Fools & Horses. (@ofah_podcast) reported 34 minutes ago

  @asda_mobile What on earth is going on with your phone signal in Somerset? Since you’ve upgraded to 5G, I can’t make any calls due to the signal being so bad! Lots of others in the area with the same issue. Please look into this! @VodafoneUK

• 
  shirlseire (@mediumchallenge) reported 36 minutes ago

  @AJRAllModCons @VodafoneUK WTF 😬 that’s bad

• 
  Matt Hudson (@MattHuddyHudson) reported 44 minutes ago

  @pmiddy78 @VodafoneUK @O2 Don't do it you'll regret it , been trying to upgrade for weeks and can't . Signal is awful .

• 
  Nicolas Granatino🌻 (@ngranati) reported 45 minutes ago

  @VodafoneUK can you please DM me for customer service

• 
  Mukiwa (@8Mukiwa) reported 46 minutes ago

  @VodafoneUK I do hope you lose every current customer you have you despicable bastards!

• 
  tinman (@tinman197474747) reported 55 minutes ago

  @A109SPSi @BeakerBate @VodafoneUK No issues with Sky, even get to save my data and roll it when I’m abroad.

• 
  Stella's Anorak (@FairChaseStella) reported 56 minutes ago

  Hey @VodafoneUK, why are your networks aggressively throttling/dropping UDP packets today? Can't even maintain a basic secure connection without the network completely freezing and flatlining. Fix your routing tables or local mast congestion. Sick of paying for bricked connection

• 
  Justin (@justinmmathews) reported 59 minutes ago

  @Alexarmstrong Cancel @VodafoneUK

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 1 hour ago

  Another day in the UK using our wonderful phone networks. Today trying to download an app via the @VodafoneUK network. Size of file 39 Mbts Download speed 22Kbt/s (not constant speed) Time taken 45 minutes Result failed. Is there anywhere in the world worse than this?

• 
  pokedstudio ∞ (@pokedstudiouk) reported 1 hour ago

  @Srooney67 @AJRAllModCons @VodafoneUK i’ve never checked mine