Vodafone Outage Report
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 20: Problems at Vodafone
Vodafone is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Halesowen, Stevenage, Crawley, Dublin, Hackney, Didcot, Birmingham, Bristol, Leeds, Manchester, Edinburgh, Croydon, Glasgow and Oxford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Halesowen |
Internet | |
| Stevenage |
Total Blackout | |
| Crawley |
Internet | |
 Dublin |
Internet | |
| Hackney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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(@leehim74) reported
@VodafoneUK Hello. I have already been through this 30 day process. I had an email saying it was going to change in January 3rd. I do not want to go through another 30 day process and it fail again. You guys need to help me. You are failing me. I have received shocking service from you.
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Sugar Spun Sister
(@sugarspun_sis) reported
@VodafoneUK is there anyone at Vodafone UK who is competent enough to sort out my payment issues that I've had for months. No amount of contacting you and visiting Vodafone shops has anyone managed to fix it! And have the cheek to charge me late payment fees!
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(@leehim74) reported
@VodafoneUK Hello. You have put me in touch with customer care in the DMs and they are telling me to do what I have already done to change my number. This is awful customer care from Vodafone. How hard is it to transfer a number from one V contract to another? Please help!
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Barry Roberts
(@BarryRo20582267) reported
@imansaysso @VodafoneUK That’s Terrible
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Cath Bramwell
(@BramwellCath) reported
Well @VodafoneUK your customer service is not good !!!!
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Odette Gander
(@O_Loves) reported
@CityFibre @VodafoneUK I know this and have done so but they saying you are at fault here. From the end customers perspective this is poor service as you are both pointing at each other.
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Katherine Lazic
(@KatLxxx) reported
@VodafoneUK @sainsburys Absolutely disgusting customer service! Be careful before deciding to go with Vodafone!
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Kalum Perera
(@Kalump76) reported
@VodafoneUK Hi Thomas @VodafoneUK can you ask your adviser to getting touch with me. "I'm your customer ".
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Mark Whiteley
(@mdjwhiteley) reported
@VodafoneUK When I try to dm regarding. Y issue it doesn't give the the get started option
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(@leehim74) reported
@VodafoneUK I requested to move it to pay as you go. It’s not disconnected. People can still call the number. But I want it on my new handset. Please help!
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Alex Micu
(@axelk) reported
@carlmartin @VodafoneUK @virginmedia nah. one of the worst experiences I've ever had during lockdown
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(@leehim74) reported
@VodafoneUK I have recently cancelled one Vodafone contract and started up a new Vodafone contract via a third party. Despite trying 3 times your call centres are unable to transfer my old number to my new contract. Extremely frustrating. Please help!
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Charlotte
(@Charlotte_6) reported
@VodafoneUK shocking service, trying to transfer phone number and after over a week we now have no phone at all! Avoid them!
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Jyoti & Amelia B
(@jotti2005) reported
@VodafoneUK rubbish customer service experienced over the last few days. VERY unlikely to recommend. It’s been 5 days and counting with no internet now. Apparently you have a three day SLA..🙄
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jimbo
(@bobmanjic) reported
@VodafoneUK why does your app say discount will be applied because of your terrible broadband service but I always have to phone for it it to be applied?
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Craig Hawker
(@CraigHawker) reported
@Grumpydev I'm with @ThreeUK. Signal here isn't good and they stopped their "use your broadband" booster box from working. This phone also has a @vodafoneuk sim in too (work).
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Susan McAneney
(@SusanEMcAneney) reported
from
Cambuslang, Scotland
@DPDgroup_news I'm waiting on a parcel. 1st time you sent back to @VodafoneUK as it was broken, you've now delivered 2nd time to a neighbour, no card put through door and we can't find neighbour matching name. Please discuss... this parcel is required for tomorrow
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Jamie Powell
(@elixier30) reported
@wajid7790 @VodafoneUK @ThreeUK You should try reading the reviews before signing up with either of those networks. Vodafone have the worst customer service out right and don't even get me started on three. If you want a decent serviced move to EE, you get what you paid for!
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Danny Beesley
(@dbeesley89) reported
@VodafoneUK erm.. what do I do about my contract? I think it ends tonight.. but I'm wanting to wait for the new galaxy. When this ends do I go on to rolling 30day contract? Never come to the end of a contract before without upgrading haha!
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Nigel Badham
(@legoman2608) reported
@VodafoneUK can you explain why it is so difficult to use your app or website in order to top up my WiFi dongle? I paid £45 today for a data top up but nothing appears on my account. I ALWAYS has a problem paying you!
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Shane Deery
(@25_Deery) reported
Hey @VodafoneUK can I ask is there anything wrong with your network in central Scotland 🏴 as my 4g data is really slow tonight for some reason despite me having 155gb left out of 160gb I get in an month
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Katherine Lazic
(@KatLxxx) reported
@VodafoneUK Really disappointed in lack of support & customer service. iPad taken out in Nov for Xmas present, not activated until 4days after Christmas, turns itself off and not back on again after 5days. Sent off for repair to receive disgusting lack of help!
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Vodafone UK
(@VodafoneUK) reported
@AMITKUM78655343 Hi Amit 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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J M
(@jim8974) reported
@VodafoneUK I upgraded my plan and device online on Thursday. The device was due to arrive the following day. It never did arrive, and my plan is now showing as the old plan again. Please can you help resolve this.
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CityFibre
(@CityFibre) reported
@O_Loves @VodafoneUK Thanks for reaching out, Odette. CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.
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Ralph Cummins
(@Ralph_cummins) reported
@VodafoneUK I can’t believe just how bad you are
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Mark Whiteley
(@mdjwhiteley) reported
@VodafoneUK the DM system clearly doesn't work properly can I just get a number to speak to someone about having an amendment made to my credit score please
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Nac
(@NacettyMac) reported
@VodafoneUK Hi, I have been trying for 2 weeks to get through on phone and virtual assistant. Doesn’t seem to be a way to sort anything out. Help please.
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Fabhostie
(@fabflower46) reported
What is going on with your broadband service this evening? Yet another night of interrupted connection .@VodafoneUK
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Ralph Cummins
(@Ralph_cummins) reported
@VodafoneUK NIGHTMARE YET TO END. Norwich man seeks seeks a way to end it all but Vodafone just won’t help ;)