Vodafone Outage

@VodafoneUK Still down, don’t worry. Not worth the effort

@VodafoneUK It’s been down all night

@VodafoneUK @vicmadz @HuaweiMobileUK @GooglePay That's funny Josh. I have the exact same issue and the other day you told me to contact Google. All the reports I am seeing from P20 users with this problem involve Vodafone

@VodafoneUK @VodafoneIN @inconsumerforum Why You guys are irritating the Custmer more then 20times you called me for asking reason . You guys are free but i am not still not closed my number it's been 15 days. you are just making foll to customer 9910080815 Call me

@VodafoneUK @dublinbhoy77 Vodafone absolutely rubbish customer service absolutely rubbish network 4g never work and they talking about 5g 😡

@VodafoneUK thinking it’s acceptable to charge £70 a month where you can not access any apps receive calls send iMessages unless your connected to WiFi!! Won’t let me out of my contract but won’t fix the issue!!! JOKE!!!

@SelineSigil9 @VodafoneUK @Ofcom Problems here in the states too. Something happening with CenturyLink(communications supplier), I think

Ridiculously poor service from @VodafoneUK today. Took OVER AN HOUR AND A HALF to settle a discrepancy in my bill of less than a tenner...

@VodafoneUK Never have I experienced anything like your customer service.Ongoing issues for over 3 weeks and shocking customer service. Tonight a customer service adviser fraudulently pretended to be a manager who had already left for the day! Absolutely shocking! #avoidvodafone

@VodafoneUK 4 days after my tweet and 10 days after placing my complaint..... #brilliantcustomerservice

@VodafoneUK I've complained several times that I can never get a signal in my house and all you do is give me extra data, I don't need extra data I just want to be able to receive and make calls from my home, can't wait till my contract is over and neither can my wife who has the same issue

@VodafoneUK Very happy and I called you guys earlier after someone made a mistake on my account. It was sorted straight away. Superb service! 🙂😎

@SawravD @VodafoneIN @VodafoneUK @vodafoneNZ @VodafoneQatar @VodafoneAU @reliancejio @JioCare I have been told no you won't get such calls you need to go for a DND service. You can try that with Vodafone as well.

@VodafoneUK I have tried blocking multiple friends and family, and they can all text me 😭 I NEED to be able to block people urgently, please help! 💔

@VodafoneUK Great service today in the Wimbledon Broadway store from Kiran !

@VodafoneUK please pm me my data not working

@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

@SawravD @VodafoneIN @VodafoneUK @vodafoneNZ @VodafoneQatar @VodafoneAU Port your number to JIO..the only solution. Don't expect anythi g better from them.

@VodafoneUK absolutely disgusting customer service! 10 year loyal customer and you treat people like have I’ve been treated! Time@to switch phone company! 😡

@VodafoneUK absolutely disgusting customer service! 10 year loyal customer and you treat people like have I’ve been treated! Time to switch phone company! 😡

@VodafoneUK absolutely disgusting customer service! 10 year loyal customer and you treat people like have I’ve been treated! Time@to switch phone company! 😡

@bt_uk Pls advise what is going on with service in NG2 right now. Missed last 3/4 lap of live @OfficialBSB Race due to loss of @Eurosport_UK player when lost service. Now keeps connecting then crashing. At least I have my @VodafoneUK tether that's not so flaky

@VodafoneUK it’s the whole st neots area i’ll have full signal but things will take forever to load don’t have these issues in paignton

@VodafoneUK your home broadband is terrible. I'm paying for 76mbps and average 3mbps actual download speed.

@HuaweiMobileUK @VodafoneUK @Android @GooglePlay Getting tired of this Google Play Not Certified problem with my P20. Can someone please get back to me and tell me the TRUTH about what is going on

@fIowxyz @VodafoneUK its in ireland and theres 100s of people EVERY DAY complaining about the internet here, theres a website that reports websites and such being down and vodafone always has reports i cant play cs comp anymore bc im risking getting a 7 day ban for disconnecting mid game

@VodafoneUK hey, your agents are starting to annoy me. Been in the US for a week and cannot make calls. Data works ok but spoken with 3 agents on web chat all fob me off or disconnect me. I'm really annoyed about this, please help.

Great service from Loz @VodafoneUK, called me back when she said she would and dealt with my problem..

@VodafoneUK Yep. And when I turn on vpn they become available. Also had problems with a site showing no images until I switch on the vpn. YouTube not working etc. It’s just very very unstable. I’ve got until Friday to decide whether to return it. Perhaps @OpenreachHelp can step up their game

@VodafoneUK I managed to get it sorted by phoning support, but thought the screenshot might be useful :).

@Three_Is_Broken @colazod @ThreeUKSupport @VodafoneUK @ThreeUK Yeah, I got money off twice but I’d rather have service. the issue in Clapham has been going on for over three months

@VodafoneUK She’s currently heading down to the Blackburn store for the second time , I’ll get her to tweet but she’s fuming being told her upgrade is ready to collect this morning was told it will be Tuesday then got a call when she got back saying it’s ready Mrs Holden isn’t happy

@VodafoneUK absolutely ridiculous customer service my wife has been messed about all day , so difficult to speak to a human being absolutely terrible

@VodafoneUK STILL billing me for an account that I first tried to close right back in December, and have been assured SEVERAL TIMES since that the contract was terminated. Guess ******* not! Never known a company so incompetent!

@VodafoneUK Yup sent you 2 now with no reply guess it’s a call to cancel then 🤬

@VodafoneIN @VodafoneUK @VodafoneGroup @VodafoneAU @consumerforum_ @TOIWorld Please hire at least 12 pass. Ashvini you are freaking call center agent atleast get trained. It seems like I talked with maid of hotel. Sorry u didn't help me at all. Learn how to talk atleast

@KingOfVillagers @VodafoneUK @O2 @ThreeUK @EE Don't go @o2 Awful customer service and their signal isn't much better than Vodafone (at least in the Midlands)

@VodafoneIN @VodafoneUK @VodafoneGroup @TOIWorld Vodafone managers don't have guys to face the customer. From last 3 months requesting call from them but they are bz with high level of meetings with whom don't know idiots. Trained your employees atleats

@VodafoneUK cancel Order number: WEB-0001000003385933 Service activation date: 06/Sep/2019

@VodafoneUK is down in the OX11 area 😩

@DanOnlineUK @O2 @EE @VodafoneUK @ThreeUK your best off just buying a sim card at the airport once you get there, i dont think any of them have included roaming in thailand. when i went i just bought a truemove sim card and it was great. (there is also AIS and dtac, all 3 have good service)

What is wrong with your live chat @VodafoneUK I’ve been trying to use it all morning and it’s just not loading!! I’ve also been awaiting a call back 😡 which I haven’t received really getting frustrated with your customer service

@VodafoneUK **** Vodafone. You are rubbish.Customer service is 0.**** Vodafone....

@SherlockyTweet @ThreeUK Got sick of this in London. Moved to @VodafoneUK last month and problem solved!

Oi @VodafoneUK you've just took my calls, texts and data off me at 20 past 11 on a Sunday for a problem that was caused by your guy, and now I can't even ring you to sort it out, awful customer service #sortitout

Oh dear @VodafoneUK I know your customer service rep is extremely poor but ... my home broadband has been rubbish (no signal or less than 1mbs) for weeks and THREE times you’ve promised to arrange an engineer visit and I’ve still heard nothing.

Excellent customer service from @VodafoneUK again this morning 😊👏

Bloody idiot do your homework first before replying @VodafoneIN @VodafoneUK

@VodafoneIN @Idea @ndtvindia @TOIIndiaNews @consumerforum_ @consumerforum_ I am being harrased by vodafone company since last 4 months and nobody bother to resolve my qyerries Please let me know how to file petition against bodafone and Idea cellular network @VodafoneUK @VodafoneIN @TOIWorld @reliancejio @Idea

@VodafoneUK @LoreCurious No, I have spent since Wednesday this week doing this, and 2 weekends. Horrific. Will be now heading into formal complaint area with ofcom.

@VodafoneUK Well its too late now. I already have cancelled the order . even before install the new line & broadband service , extremely poor customer service passing 1 operator to other when asks a simple thing.

@SelineSigil9 @VodafoneUK @Ofcom I feel for you hope it works it self out,I live in the woods rural as you can get I don't get half the problems that you get and I expect it.dont let them grind you down you have rights.

@SelineSigil9 @VodafoneUK @Ofcom Sounds as bad as here in Australia.

@VodafoneUK Again this was legitimately me too! I’d either have to use the house phone to call his house phone or do what you did and run down the street and knock/ring the doorbell 😆 this was before online gaming was even a thing too AND flat screens 😆😆

@VodafoneUK The reason @SelineSigil9 contacted you this evening is that she reported the fault (again) & was told it would take up to 48hrs for a reply. That was on Wednesday. By Saturday evening we’d still heard nothing from you. That is abysmal customer service.

@VodafoneUK < have done this evening is to ask us to again repeat steps we have done multiple times already while refusing to send an engineer. The line may be fine, or it may have an intermittent fault that isn’t constantly detectable. Or there may be a firmware problem. Or an issue with>

@VodafoneUK <the problem. The next time one of your technical staff told us the standard router set-up was not suitable for the line in our area & he would charge settings (from his end) to solve the issue. It didn’t. Whatever is actually wrong clearly requires expert attention. All you >

@VodafoneUK Hi, this isn’t Seline, I’m her partner. What you’ve said here isn’t exactly true. The 1st time a problem was reported you did a line test, found no fault, then you registered the router disappearing while doing a further test. So you sent a replacement router. This didn’t solve>

@LoreCurious @VodafoneUK Bad news. I’ve missed you 😐

@Three_Is_Broken @ThreeUK My contract expires in September, I'm torn between @EE/@BT & @VodafoneUK - Not sure who to go to, both will be more expensive than @ThreeUK. But better to pay more for a working service than pay less for a service that is terrible!