Vodafone Outage Report
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 29: Problems at Vodafone
Vodafone is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Glasgow, Edinburgh, London, Witham, Hackney, Halifax, Cardiff, Stalybridge, Wokingham, Exeter, Sheffield, Liverpool, Hamilton, Wandsworth and Midhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Phone | |
| Edinburgh |
Internet | |
| London |
Internet | |
| Witham |
||
| Hackney |
Total Blackout | |
| Halifax |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Samantha Madhosingh she/her
(@DrSMadhosingh) reported
@VodafoneUK Who does this?! It’s insane to treat people like this. Bots suck!
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Carl Scott
(@carlscott1990) reported
@VodafoneUK can I get some help plz with an order
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gentrification_of_me
(@percylittlep) reported
@VodafoneUK why do you continuously break your promises? You put pleasant enough people of your phones/live chat, only for you to let them down and have them deal with angry customers. I have spent 10hours chasing a complaint that I have an email to say has been closed
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Ultimate Music Chart
(@UltChart) reported
@VodafoneUK Unfortunately, this is the kind of service you provide, to a large number of your customers. I have made numerous complaints and they are never resolved. Luckily, I have been released from contract. I am counting the days until I go back to BT and a normal broadband connection!
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darren anderson
(@darrenanderso10) reported
@VodafoneUK yet again on the east coast (flamborough) 4g is absolutely terrible it’s about time you sorted it out for your customers we all pay enough with our phone bills
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Jayne smith
(@VickySmith87) reported
@VodafoneUK why do you keep putting my account in default on credit file when it is paid ontime, in full.... fix this!!!
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Manners
(@mannersisgreat) reported
@VodafoneUK how can you set up a v sim account with a voxi mobile account No one at your call centre can help at all
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simon
(@si1979_efc) reported
from
Scampton, England
@VodafoneUK Wi-fi has gone down been off for a while now
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👑 R.I.P Alex, I love you homie 👑
(@ItsThatSpartan) reported
Like I said, @VodafoneUK are shitttttt! After complaining about their customer loyalty, they ask you to dm them so they can help and after all the usual bullshit procedures they can't offer anything but will try and sell you more of their services. Crap crap and crap
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Bill Jenks
(@BillJenks) reported
@VodafoneUK Just had my 25th call with support who tell me probably no internet until next Tuesday... 3rd line support also had closed my case saying “internet is working” so if I hadn’t called Nothing would have been done @VodafoneUK that is awful!
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vathenen
(@vathenen1) reported
What an awful service from @VodafoneUK. One payment accidentally missed after 20 years of regular payment and service is cut without even an hours notice. Can’t pay now because I cannot access my account on line because service has been cut and I cannot receive security text. !
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Dr. Samantha Madhosingh she/her
(@DrSMadhosingh) reported
@VodafoneUK And my issue isn’t resolved.
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Ikkle Gemz ♿️
(@x_ikklegemz_x) reported
@VodafoneUK Can I keep my number if I cancel?
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vathenen
(@vathenen1) reported
@VodafoneUK Vodafone mobile for 20+ years. Direct debit cancelled accidentally 2 wks ago when I changed my bank account. Got email from Vodafone today that I owed £24 as DD did not go thru. My Vodaf service has been cut with no notice. Cannot phone Vodaf or account to pay.
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Natalie J26
(@J26Natalie) reported
@CPWTweets pulled a "switcheroo" from o2 to @VodafoneUK BIG MISTAKE. I cannot recieve or make calls, texts or use mobile data. Been on chat with Vodafone for nearly 2 hours. Absolutely appalling customer advisors. How can I get the 2 contacts cancelled? 🤬
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Andy
(@andyiuk) reported
A long shot.. but Plusnet can't get my brother's broadband working and he's a bit stuck.. he's a long standing @VodafoneUK customer.. limited on data this week.. anything you can do as he works at home providing an important community service. Thanks. (He is @jammasound)
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Acid Runner
(@TheAcidRunner) reported
@VodafoneUK everything alright with your broadband network? Mines been down for hour and 20 minutes now
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Dr. Samantha Madhosingh she/her
(@DrSMadhosingh) reported
I must tell you @VodafoneUK that your #CustomerService is absolute crap! I’ve been texting with various bots & advisers for over an hour & still can’t resolve what is a simple thing. Would help to talk to a real person on a real phone 🤬😡🤬😡🤬😡🤬
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Dave Gibbons
(@CallMeFBI) reported
.@VodafoneUK “Good evening Dave, we certainly understand that this must be a frustrating ordeal for you. I've read through the threads... ...I can see that you are are still experiencing issues. We'd be more than happy to take another look” And 3 hrs later not even read my DM.
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hfwardhouse
(@hfwardhouse) reported
@emmie_cowie Marvellous. Although to be fair we'd probably have to be up there to get a flaming signal... @VodafoneUK #useless
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Dan Sloane
(@SloaneEsq) reported
How did I spend my Saturday evening whilst on site in Dubai? I had a genuinely lovely chat with a @VodafoneUK customer service rep about Covid, the current situation in India and how our children will talk to their kids about 20/21 whilst he sorted my roaming issues.
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rajguru
(@rajguru16) reported
@VodafoneUK Maintenance has been going on for 11 days..! If they can't fix it or have no clue when it's going to be fixed, surely they could put a booster on adjacent masts so as not to leave us all without a signal completely.. Is that too much to ask..? #help
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Bill Jenks
(@BillJenks) reported
Just had my 25th call with support who tell me no internet until Monday ... 3rd line support also had closed my case saying “internet is working” so if I hadn’t called Nothing would have been done @VodafoneUK that is awful!
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👑 R.I.P Alex, I love you homie 👑
(@ItsThatSpartan) reported
@VodafoneUK are a **** show! I pay for 3 contracts out my account and to upgrade to an s21 ultra they are charging a ridiculous amount! 16 yrs of custom and this is how you get treated not to mention they transferred me 5 times on 1 chat this morning. Crap!
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ed francis
(@pompeyhedge) reported
@rajguru16 @VodafoneUK I've had exactly the same problem with 5G. And Vodafone have limited my 4G speed to a completely unusable 1mbps. Seriously had enough now. £100 a month to @EE soon.
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Orsi Fekete
(@OrsiFekete2) reported
So no news from @VodafoneUK despite Phil's message. @Ofcom could you help I wonder? or @OmbudServices , any help would be great to stop Vodafone unlawfully taking my money since 2018
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Boyana
(@Boyana_Mancheva) reported
@VodafoneUK shocking service. Unable to call EE numbers which seems to be a known issue on your online forum, fixing resolution doesn't work and i can not terminate my contract. Leaving your customers with no choice is truly shameful.
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tsle888
(@tsle888) reported
@VodafoneUK Hello, I was issued a refund cheque but I have not been able to get to a bank to put it into my account due to covid restrictions. My bank does not accept cheques via mobile app. Can you please help?
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Sundeep 🇬🇧
(@sundeeep09) reported
@VodafoneUK My partner was assaulted & robbed in London & he had to be transferred 4 times in order for you to cancel his contract. He said dealing Vodafone customer service was just as bad as being robbed and assaulted. Advice to anyone in the UK, @tescomobile are brillant.
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Dr. Samantha Madhosingh she/her
(@DrSMadhosingh) reported
@VodafoneUK I have been texting with your customer service people for over 90 minutes and they keep getting cut off. And my problem still isn’t resolved. I tried calling the agents earlier but got a BOT and then was disconnected. I’m livid. 🤬 and now I don’t have tine to fix the issue.