Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 01/24/2026 06:05

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Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Basingstoke, Edinburgh, Halifax, Glasgow, Newham, Blackburn, Dublin, Alcester, Winchester, Didcot, Dronfield, Newport, Bedford and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomBasingstoke Internet
United KingdomEdinburgh Internet
United KingdomHalifax Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.

  • jchnbcy John boy ➐ (@jchnbcy) reported from Poplar, England

    @VodafoneUK i cant get through to customer services and my data and calls have been barred for over a week now - ive paid my bill

  • Dandymanleeds Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, England

    I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

  • katmoss175 Kat Moss (@katmoss175) reported from Sheffield, England

    @VodafoneUK I have just had a call from a lady talking to me about renewing my sim only contract. A) it’s not due to renew until September and B) surely this is non essential work and that lady should be at home safe and not working unnecessarily. #StayAtHome #protectyourstaff

  • nicmac58988172 nic mac (@nicmac58988172) reported from Aberdeen, Scotland

    @VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical

  • MickT66 Mick Taylor, RMHN (@MickT66) reported from Darton, England

    Hey @VodafoneUK trying to cancel my data sim and no ones taking any calls. As the only reason I have to speak to someone is so you can try and talk me out of cancelling, I expect you to make it easier for me to do this!

  • cragstaar CRAGGY (@cragstaar) reported from Haslemere, England

    Just got a text from @VodafoneUK to say in line with “inflation” my contract will be going up 2.5% ... again You would think they would just freeze increases in the midst of a global pandemic where communication is more vital than ever. You just lost a future customer.

  • DuncanBarbour Duncan Barbour (@DuncanBarbour) reported from North Berwick, Scotland

    since 1994 but tomorrow my first job will be to cancel my contract with you @VodafoneUK & find another supplier. Just when people need communication more than ever and you put your prices up. Makes my blood boil....

  • TheIronHammer26 THE IRON HAMMER (@TheIronHammer26) reported from Folkestone, England

    @VodafoneUK Hi guys, S20 Ultra upgrade Order placed on 9th March. Understand issues at the moment but just wondering if there is any dates for deliveries going out as of yet.

  • Larter_D Darren Larter (@Larter_D) reported from Harlow, England

    @VodafoneUK for about 2 days now I've had no 4g only H+ (sometimes just H) , yet on your site there's seemingly no 4g issues. Postcode CM20

  • AndrewMartyniuk ANDREW MARTYNIUK (@AndrewMartyniuk) reported from Whyteleafe, England

    .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

  • JariLouhelainen Jari Louhelainen (@JariLouhelainen) reported from Bingley, England

    @VodafoneUK Got the SIM week ago with a phone. Still no activation. PM to customer services 5 times in a week. Still nothing. So I am going to cancel the direct debit and keep the phone. Let's see if that works.

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.

  • dave6018 David (@dave6018) reported from Penwortham, England

    @VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,

  • Keiranhammond1 Keiran (@Keiranhammond1) reported from Waterlooville, England

    @Trav_1991 @GaryBaddams @VodafoneUK All them weekends! Can’t even spear 62p to poor old Vodaphone

  • cargill700 Steve (@cargill700) reported from Edenthorpe, England

    @VodafoneUK hi, can some help me please. I want to change the date of my direct debit

  • icy1982 kristian rhydderch (@icy1982) reported from Tidworth, England

    @VodafoneUK @smd1979 I am having the same problem with the app saying techinical technical difficulties

  • just_jue205 Jue (@just_jue205) reported from Harwich, England

    @VodafoneUK You’re not kidding!! I have 4 accounts I pay for, this is going to make a huge difference to me. I wouldn’t even mind if I got a good signal at my home address, but I don’t. Never mind eh, you’re still making your money. Don’t worry about the millions of us struggling to cope now

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

  • mulberrysap Mike Notarantonio (@mulberrysap) reported from City of Kingston upon Hull, England

    So now it's 10:40 next day and still waiting @VodafoneUK to contact Karen. No email as promised, no call back as promised (again) shocking service 😠👎🏼 as she works as key worker in the emergency services she will be unable to take a call from 3pm. Can't be any more polite!

  • P_LFC98 P (@P_LFC98) reported from Liverpool, England

    What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢

  • Fleurie_H Fleur Hemming (@Fleurie_H) reported from Madeley, England

    @Lee_Vidor @OpenreachHelp @VodafoneUK @telfordlive I’m with @SkyHelpTeam and our broadband is down too. Seems everyone except virgin customers.

  • johnwb2032 john2032 (@johnwb2032) reported from Milngavie, Scotland

    @VodafoneUK @BritishRedCross Due a upgrade but vodofone prices are ridiculous for existing customers time to change I thing not happy after over 20 years as a loyal customer

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @VodafoneUK Erm, your Advisor is called Aria and I’m a customer names Jamie, strange Beth 😉 And I don’t know, I like the look of my brothers phone and he’s got a Samsung S10.

  • steve8454 steve beard (@steve8454) reported from Cannock Chase, England

    @VodafoneUK really need someone to sort out my problem.

  • CraigHud220669 Craig Hudson (@CraigHud220669) reported from Solihull, England

    @VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

  • SallyHayter Sally Hayter Physio (@SallyHayter) reported from Hedge End, England

    @VodafoneUK absolutely disgusted. In these times when every other company are giving payment breaks and doing their best to help..... you increase your prices to loyal customers by 2.5%! I am@beyond angry 😡

  • dahontr3 RobbieC...🚴‍♂️🌊☔️🚉 (@dahontr3) reported from Dover, England

    @respros @NeilEvansRocks @VodafoneUK I have just moved...need to sort out the gas meter which appears to be in the wrong flat and has an amount owing on it. I am trying to cancel a telephone service at my old place. For some reason, none of this can be done on line.

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!