Vodafone Outage Report

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Croydon, Uxbridge, Dewsbury, Glasgow, Northampton, Kettering, London, Birmingham, Louth, Batley, Hounslow, Oldham, Bristol, Hengoed, and Peterborough.

City	Problem Type	Report Time
Croydon	Wi-fi	4 hours ago
Uxbridge	Phone	6 hours ago
Dewsbury	Wi-fi	8 hours ago
Glasgow	Internet	12 hours ago
Northampton	Internet	17 hours ago
Kettering	Internet	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Flyfour (@flyfour) reported 3 minutes ago

  My day with the idiots at @VodafoneUK gets better - having cut off my SIM before the new one arrives, I've stuck a PAYG SIM in to keep me connected for a few days - topped it up, can see the money leave my bank, but not applied to my credit. #fail after #fail with these thieves!

• 
  Flyfour (@flyfour) reported 5 minutes ago

  @Mobilescouk @VodafoneUK Why on earth would you do that!? Don't people need to keep using their phones between ordering renewal and receiving the replacement SIM!? This is madness, utter stupidity, and I'm mindful to cancel and tell you where to go!

• 
  Andy Mckenzie (@Amacphysio) reported 5 minutes ago

  @VodafoneUK @maroitoje Hi Vodafone How are you doing in this pandemic? I have been trying to contact yourselves for a few months but it's quite hard when I don't live in the UK and your contact page is always down, you have no email response, and everything is automated on your SM. Pls DM me.

• 
  Mike Iron (@mikeiron65) reported 7 minutes ago

  @VodafoneUK @lionsofficial The whistle at the end of the first game, when they came back from nine points down at half time to beat South Africa

• 
  Paul Fitzpatrick (@PaulFit29488863) reported 9 minutes ago

  @VodafoneUK Trying to cancel my gigacube contract as moving house and waiting for telephone rep to speak to a supervisor for 32 minutes then cut off, can you help please ?

• 
  Faith marks (@fjmfaith) reported 10 minutes ago

  @VodafoneUK I never realised a network provider could be so awful until I joined Vodafone uk. If you want to use Wi-fi calling (a regular thing on most phones) you have to raise an order which can take up to 48 hours.

• 
  Thegrimsbyreaper (@cookingsocks) reported 12 minutes ago

  @VodafoneUK why why why why why why why is your customer support so shockingly terrible. It was bad enough when it was just bad but now you can’t even speak to ANYONE just puts me to that useless chat where your it cuts you off. Meanwhile you’ve cancelled my direct debit !

• 
  KayleighRae (@kayleighraerae) reported 13 minutes ago

  @VodafoneUK any updates on the service outages in Hornchurch areas, please? It's been 30 hours and there's still no service/broadband.

• 
  RayG (@RayGreening2) reported 13 minutes ago

  @NickNairn @VodafoneUK You are not stupid Nick but financial sales incentives to sell a product known to be flawed are why we find ourselves in this position. I don’t have an answer other than bi them and all who follow you should do likewise. I would not touch Vodaphone with a stick.

• 
  Lorna (@LlamaLorna) reported 16 minutes ago

  @VodafoneUK Many thanks to Adam for sorting out an IT problem on my mobile phone. It had annoyed me for weeks. A quick tweet or two with Adam and my phone is working again. We don't always take time to praise Companies when things go right. Thank you Adam.

• 
  Eliana (@ELIANA_UK) reported 16 minutes ago

  @VodafoneUK I have had no network for the past couple of hours!! Please can you confirm whether this is a problem you are aware of?

• 
  HIGH ROLLER WORLD (@davidsonubii) reported 22 minutes ago

  Yeah man im leaving @VodafoneUK, theres never any network and you removed underground wifi? Just tell us you hate us!!

• 
  Gavin Baxter (@gavinbaxter) reported 25 minutes ago

  @VodafoneUK Hi Liam, same result unfortunately. Can you help further?

• 
  fati (@mylifetales45) reported 26 minutes ago

  @VodafoneUK very dispoident in your service. I thought paying more to get your services was worh it but it turned out not be true. I only recive 3g not 4g. so whats up with that?!!!

• 
  Voiceofslums (@Voiceofslums1) reported 28 minutes ago

  @VodafoneUK @WHO Infrastructure during a pandemic. What a blessing that conveniently was to you. Even down the back end of no where, where they dont even have 4g, let alone needing 5g. So... if the who don't have sufficient saftey data. Can you give them yours?

• 
  apweller (@apweller2) reported 29 minutes ago

  @VodafoneUK why does my WiFi keep crashing in the Maidstone Kent area? This is the 2nd time this month. Last time I was told it was for planned downtime.. What is it this time? Poor service

• 
  Eden Tyrrell (@tyrrelleden1) reported 29 minutes ago

  Sad to say be leaving @VOXI_UK and @VodafoneUK as the network coverage has been appauling. Tried numerous times to correct it at least 7 times mysekf and my dad has been trying to sort it seemed to be fine all afternoon now packed up. Claims good signal in my area but its not

• 
  Jon Stannard (@JonStannard) reported 30 minutes ago

  @VodafoneUK Try the webchat! Tried it twice. Both times cut off. Terrible service.

• 
  Miss Litforlove (@Shelsks) reported 38 minutes ago

  @VodafoneUK so as a family we have: 2 x pay monthly phone contracts, 1 x iPad mobile broadband contract, 1 x sim-only contract, PLUS home and broadband amounting to over £200pcm but if we want an Apple Watch with you we have to pay more than someone who joined in June. Awful.

• 
  Jon Stannard (@JonStannard) reported 39 minutes ago from Southend-on-Sea, England

  @VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.

• 
  Andy Mckenzie (@Amacphysio) reported 42 minutes ago

  @VodafoneUK @lionsofficial Hi Vodafone How are you doing in this pandemic? I have been trying to contact yourselves for a few months but it's quite hard when I don't live in the UK and your contact page is always down, you have no email response, and everything is automated on your SM. I have DMd you.

• 
  Hollie Marshall (@Holliemarshalll) reported 45 minutes ago

  @tonirsibley @VodafoneUK So bad isn’t it! 😡😡😡

• 
  Deborah Champion (@champignons) reported 45 minutes ago

  @VodafoneUK That’s terrible. Really awful service.

• 
  Paula Kind (@ladylovesbikes) reported 48 minutes ago

  Why do I bother staying with @VodafoneUK fed up of paying for nothing when there’s no signal on my devices 🙄

• 
  Thegrimsbyreaper (@cookingsocks) reported 49 minutes ago

  @VodafoneUK I’ve sorted the issue now, don’t have a phone number if all the phone number does is send you to an online chat. The reason I don’t want to use an online chat is your agents cut the chat off. Pointless offering a service with multi options if the options are use a single option.

• 
  Toni-Rhiannon Sibley (@tonirsibley) reported 53 minutes ago

  @Holliemarshalll @VodafoneUK Absolutely hideous !!! Poor Nan 💔🥺

• 
  💚Billy J Wells (Muhammad Ahmed) #CorbynOutrider (@BillyJWells) reported 54 minutes ago

  @VodafoneUK every summer the strength of signal weakens to the point that on weekends it’s virtually non existent. Every year I complain and every year I’m told the company are working on it and every year it turns out to be bullshit When the holiday camps are open I pay for ****

• 
  Jon Stannard (@JonStannard) reported 55 minutes ago from Southend-on-Sea, England

  @VodafoneUK @VodafoneGroup in the chat queue. Cut off when I was 2nd in the queue. Wow. What terrible service! Running out of chances at Vodafone

• 
  julie bye (@julzzzzb) reported 58 minutes ago

  I will never again purchase a phone contract direct from #Samsung one week in 9 days since order still not registered to network @VodafoneUK #vodafone who have gone out of their way to help. None of this was explained to me by @SamsungUK total lack of clarity #badservice

• 
  tamimi.dev 🦥 (@tamimi_dev) reported 59 minutes ago

  @salamisa @VodafoneUK For reasons unknown to me, Vodafone seem to dominate the B2B contracts scene. But yeah I can't say I have anything good to say about them. In fact I literally never heard anyone say anything positive about their experience with Vf. Lest we forget - massive tax avoidance too.