Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Wi-fi (14%)
-
Phone (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Burton upon Trent, Croydon, London, City of London, Glasgow, Bracknell, Enfield Town, Dalkeith, Reading, Ilkeston, Walsall, Leeds, Crawley, Preston and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent |
||
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| Glasgow |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Tracy
(@tracyturra) reported
@VodafoneUK when promised repeatedly this month sort out my installation (initially due 07/12) with a new date, only to be told of one **** up after another at each call to wait another 24 hrs. CEO complaint needed to get sorted I feel! 😧
-
mikelward 🇦🇺🇺🇲🇬🇧🇪🇺
(@mikelward) reported
@VodafoneUK Your website says a number transfer takes 20 minutes. Customer service my number will be broken for up to 24 hours? WTF?
-
Rahul
(@Rahul7352440) reported
@DoT_India @VodafoneUK @VodafoneGroup My vodafone service is unable I have dail the number but number is not connect. Plz solve my complaint
-
James McLaren
(@manfrommaralea) reported
@TonyMoretta @myPhilTaylor @VodafoneUK The answer's a dual-SIM phone. For some reason Google, MS, Yahoo et al won't recognise my JT number range for sign-ups - and JT won't recognise this is an issue. Thank goodness for my giffgaff SIM.
-
Sophie Eaton
(@sophieeaton) reported
@jockblue @VodafoneUK I’ve had the same problem, did they come back to you? Thanks
-
Sabia Mokeddem
(@SabiaMokeddem) reported
@VodafoneUK @loveofhuns That's it, you lost me as a loyal customer with this tweet. Shame on you Vodafone
-
ames
(@ibuprofenamy) reported
@VodafoneUK please help me
-
Dan Dyer 🏳️🌈
(@AltEvolutions) reported
@VodafoneUK For some reason, my direct debit for my device plan was cancelled (not by me), it’s due tomorrow as far as I know, how do I go about sorting it because obviously that’s a big problem if you’re unable to take the payment on time.
-
mikelward 🇦🇺🇺🇲🇬🇧🇪🇺
(@mikelward) reported
@VodafoneUK Your website says a number transfer takes under 20 minutes. My number has been broken for 4.5 hours. Customer service says it could take 24 hours? WTF?
-
LaRue
(@Danny_O90) reported
@VodafoneUK need some help with a online top up that never went through to the number. Chat not working, not replies in DMs.
-
Chris Smith
(@chansm) reported
@fonehouse thanks one member of your incompetent sales team, and the couple of HOURS I've spent trying to sort it out, I am now being charged by @VodafoneUK for an additional SIM that I didn't order, and that you have failed to cancel after 2 weeks.
-
Mark Cowen
(@jockblue) reported
@VodafoneUK is there a problem with network in the WA14 area? No signal whatsoever.
-
Admyra
(@admyra_s) reported
@VodafoneUK please advise how I lodge a complaint&speak to a human being who actually knows what they’re doing. Long time Vodafone customer wondering why I still am…my original issue was data allowance in my plan, now it’s been increased with £20 charge which I did not agree to
-
Justtrace
(@justtrace3) reported
@shelbers1969 @VodafoneUK Disgusting service!!!!!!
-
davregatta99
(@davregatta99) reported
@VodafoneUK Hello, I can't get WiFi on the London Underground anymore, is this a known issue? Used to just connect.
-
Mark H
(@neonbubble) reported
The @VodafoneUK phone upgrade process is an absolute pile of crap. Thanks for reading my review.
-
David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
-
Alex Collis #KeepTheLifeline
(@CllrAlexCollis) reported
@VodafoneUK any reason why I’ve not been able to get through to your ‘customer services’ for help with my phone for the whole of today?
-
Phil E. Taylor
(@myPhilTaylor) reported
@imalexwatson @VodafoneUK I’m glad I’m not alone. Yes setting it to one network manually hid the issue today. Thanks. It’s been working fine for 5 years - only been a problem this week.
-
Jon Weston
(@JonHimself2015) reported
I’d love it if my @VodafoneUK 4G/5G would actually work! Walked from Earlsfield to Colliers Wood and had no signal the whole way! What am I paying a contract for again?
-
Jacks Bar & Grill
(@jackshazelgrove) reported
@VodafoneUK What happens if you’ve done all of those but nobody still has a clue and all you want is your phone cancelled that you requested on the 11th December?? I’ve been into store three times, done 5 chats and 2 phone calls? I’ve asked for a complaint email so I can take to ombudsman
-
shelby💙
(@shelbers1969) reported
@justtrace3 @VodafoneUK U r not wrong there! Can't speak to a human. Best part of 2 hours u was trying. So sending phone back. Would hate to have a problem that required help! Imagine being at work and trying to do this......worst service I've ever had
-
Alex Watson
(@imalexwatson) reported
@myPhilTaylor @VodafoneUK I switched off automatic network selection for my eSIM and left it on Sure. Used to have no problem with the default settings but since getting bombarded with texts I just leave it one the one network now.
-
Harris Siddique
(@harris_siddique) reported
@VodafoneUK Just been told by advisor we can’t provide you good service and we will keep on charging full amount . #verybad #customer #service
-
mikelward 🇦🇺🇺🇲🇬🇧🇪🇺
(@mikelward) reported
@shelbers1969 @VodafoneUK TOBi is offensively bad.
-
Hops
(@markdhopper) reported
.@VodafoneUK I have been trying to report a fault with my home number for 2 days now, due to work commitments I am not readily available during the day and spoke to an online agent today who said as I am a business customer he would get a different dept to call me.
-
David Musgrove
(@musszzy) reported
@VodafoneUK Bit of a farce with your broadband. Booked for my elderly mother, turned up to connect but there was an issue. Spoke to your support chat..advised you were coming Saturday.. no one arrived. Then told a totally different story yesterday!
-
mikelward 🇦🇺🇺🇲🇬🇧🇪🇺
(@mikelward) reported
.@VodafoneUK Your website says a number transfer takes under 20 minutes. My number has been broken for 4.5 hours. Customer service says it could take 24 hours? WTF?
-
Michael
(@London_Mik) reported
@VodafoneUK you lot make laugh... Msg me to say I got 5G at no extra cost, except I NEVER get 5G & your mobile network is pants 💩
-
Alex Watson
(@imalexwatson) reported
@myPhilTaylor @VodafoneUK So glad it’s not just me! I’ve had it for a month or two - as has my boss who does the same Vodafone UK eSIM/ local physical SIM trick - been driving us mad as it suddenly started after years of no issues.