Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (66%)
• Wi-fi (13%)
• Phone (13%)
• Total Blackout (5%)
• E-mail (3%)
• TV (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Liverpool, Nuneaton, Waltham Forest, Ipswich, Newcastle upon Tyne, Cardiff, Batley, Bristol, Southampton, Edinburgh, Witney, Reading, Glasgow, and Coventry.

City	Problem Type	Report Time
London	Internet	37 minutes ago
London	Internet	2 hours ago
Liverpool	Internet	3 hours ago
Nuneaton	Internet	5 hours ago
Waltham Forest	Phone	5 hours ago
London	Phone	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  †lauren-kay (@laurenkayxox) reported 3 minutes ago

  @VodafoneUK is the signal down in the Porthmadog area?! Gone from having full 4g signal to barely anything at all!

• 
  🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported 6 minutes ago

  @VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone

• 
  Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported 7 minutes ago

  @VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 11 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity.

• 
  Tristan Lane (@Tristan27856485) reported 13 minutes ago

  @ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?

• 
  The Mau Mau (@BJCares) reported 15 minutes ago

  Bought a device from @VodafoneUK and was told to go pick up in shop. Shop says it can see device ordered, but no instruction to release. Called Customer Serv and told I will receive a text to collect. I was told this device is in stock in shop. Why lie to make a sale?

• 
  Stu 🇬🇧 (@vis_unita) reported 17 minutes ago

  @VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment

• 
  Ceri Allman (@ceriallman3) reported 18 minutes ago

  No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

• 
  Simon Denye (@simondenye) reported 20 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

• 
  Crypto_Sim (@Sim__Bur) reported 23 minutes ago

  @VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me

• 
  TheMightyi (@themighy_i) reported 29 minutes ago

  @VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 30 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

• 
  david Baillie (@ferrettrout1) reported 32 minutes ago

  @VodafoneUK Hi I got a call from someone but i missed it I don't know how long they waited for me to answer my mobile phone I am a Vodafone UK customer and would like to find out

• 
  Sadiq Afridi (@sadiqafridl) reported 35 minutes ago

  @VodafoneUK your 4G and 5G both Sucks. My contract end in March 2027 im not renewing with you guys any more. Paying £42 a month for nothing.

• 
  daz scott (@dazfromsomerset) reported 36 minutes ago

  @VodafoneUK is that app down or just for me?

• 
  shar (@sharloola) reported 38 minutes ago

  yes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week

• 
  Hasan Ozgan (@HasanOzgan) reported 39 minutes ago

  @VodafoneUK My phone number was lost during a PAYG to Monthly Plan migration, a mistake entirely on your end. I've had an open complaint for a week with no resolution. If this isn't fixed urgently, I'll be escalating to CISAS. This is unacceptable. #Vodafone

• 
  kathygirl (@kathygirl14) reported 40 minutes ago

  @VodafoneUK need to return a phone Apple that had a replacement battery that is not working. I want to phone the store unable to I cannot get back until after my holiday in two weeks time what do I do?

• 
  Sanford Charles (@SanfordCha59884) reported 40 minutes ago

  @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

• 
  Mark Davies (@_MarkD) reported 40 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 41 minutes ago

  day 4 of no internet and 0 help from @VodafoneUK @VodafoneGroup

• 
  ck (@ck2012US) reported 43 minutes ago

  @VodafoneUK can somebody help please 3-5 days without doctors and loved ones to be able to contact my mother because you have not provisioned SIP properly for voice - it’s a telecast dependent line.

• 
  Bri Hammond (@big1481b) reported 43 minutes ago

  @VodafoneUK please avoid this company customer service poor and very rude

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 44 minutes ago

  Internet down again @VodafoneUK 😡

• 
  jas Brown (@jzyb) reported 45 minutes ago

  @VodafoneUK the service I received in store today was not acceptable.

• 
  shaun (@1971wilko) reported 53 minutes ago

  @Benleo Meh, you want bad give @VodafoneUK a go.

• 
  simon withers (@KalEl_WBS) reported 54 minutes ago

  @VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!

• 
  Rob Smith (@robsmithrugby) reported 55 minutes ago

  What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

• 
  FINGERSJOHN✌ (@jnafr) reported 58 minutes ago

  @ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.

• 
  Danielle Price (@missD_price) reported 58 minutes ago

  What an absolute joke @vodafoneUK customer services is!!! You can't speak to a person and the chatbot just goes around and around in circles!!! 😡😡