Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Worthing, Edinburgh, Macclesfield, Cardiff, Croydon, Aylesbury, Oxted, Wellingborough, Birmingham, City of Westminster, Leeds, Trowbridge, Manchester and Stratford-upon-Avon.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Green Monkey
(@willowspuppy) reported
from
Eastleigh, England
Yo @VodafoneUK, I'm trying 2 send a text, but keep gettin 'error 38'. Please advise how I can fix this.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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karthi
(@kamahade) reported
from
Sutton at Hone, England
@VodafoneUK How does it help or why do I need , all time am at home :)
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Peter Fletcher
(@petefletcher72) reported
from
Oldham, England
@VodafoneUK poor timing to be sending out RPI increase emails for Your customers !! #CODVID19
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derek mcintosh
(@deeko77) reported
from
Glasgow, Scotland
@VodafoneUK honestly guys if you are thinking of taking out broadband with this company then hell ******* no. Iv literally been on the phone numerous times since 11am and on hold most of the day. Shocking customer service. And before anyone states about the current circumstances
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John MacL
(@Celticsleftwing) reported
from
Glasgow, Scotland
@MarkReckons @VodafoneUK Aye, exactly, my phone keeps getting corporate crap from @VodafoneUK ( tax dodgers) seeking approval.
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Keith R-W
(@itskeithriley) reported
from
Chorley, England
@VodafoneUK please for goodness sake can someone help me. This is the third day that I’m not connected to my broadband and the third day I’ll be unpaid as a consequence.
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@VodafoneUK Hi, I will private message if that’s okay. The signal coverage here says full signal inside and out on the Vodafone website, with limited 5G coverage. But I can’t anything except 3G (50%-75% signal). If it was decent 3G it wouldn’t be a problem but 1.3mbps isn’t enough.
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Neal Morrison
(@carluke21) reported
from
Carluke, Scotland
@VodafoneUK Hi there, it's now showing on the automated service that there is the overdue amount. As I mentioned I cannot pay anything until Tuesday.
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gary watkinson
(@WatkinsonGary) reported
from
Hackney, England
@VodafoneUK Still have not addressed my complaint.
-
AOC
(@CrymychWeather) reported
from
Crymych, Wales
@flofflach @VodafoneUK Peaked at 16 deg C at 16:44,the wind then shifted to north and it’s dropped 5 degrees,I have no Vodafone signal either
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Alex
(@alexvesov) reported
from
Barnet, England
Just spent 3 hours on hold with @VodafoneUK . Awful experience
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Joe Robert Waistell
(@JoeWaistell) reported
from
Lambeth, England
Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄
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Alan Jones
(@ajmensgrooming) reported
from
Tatsfield, England
How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice
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Richard
(@richard_turmer) reported
from
Read, England
Called @VodafoneUK re wife’s new @Apple Xr that developed screen fault. As rcvd just 30+ days she told to go to apple and pay to fix. Under 2015 C act, this is a disgrace. Should be replaced or offers repair inside 6 months. @MartinSLewis These guys always seeking to cheat £
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Stephanie Clark
(@stefclarkx) reported
from
Brinscall, England
I remember when @VodafoneUK marketing line was that they wouldn’t put prices up mid-contract. Probably the worst time for them to put prices up! People are losing their jobs yet their shareholders need a bigger margin...
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Keith R-W
(@itskeithriley) reported
from
Chorley, England
@OpenreachHelp Hi there. Can you help me understand what’s going on with connecting my service. @vodafoneuk are not responding to me at all and I should’ve been connected yesterday. I’m loosing work!
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Keith R-W
(@itskeithriley) reported
from
Chorley, England
They can’t get me a free mifi because it would take 4 weeks to get one in the post. But they can send a mobile phone next day and Of COURSE I’d have to pay for both the handset and contract. @VodafoneUK what even is this service.
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Alice Humphreys
(@ali41091) reported
from
Oswestry, England
Day 2 with new internet provider. Day 2 of no internet @VodafoneUK I’ve been on hold an hour and 20. Help meeee
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
The absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻
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Keith R-W
(@itskeithriley) reported
from
Chorley, England
@VodafoneUK @Societyinflames Mine isn’t even connected. Any chance of some uk based support
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You still have not addressed my complaint.
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Lisa Bates Marketing
(@lisabateswallis) reported
from
St Albans, England
@VodafoneUK Day 5 of trying to sort out a simple problem. At least 5 hours on hold. FINALLY get through to your technical team then the call goes dead ...nobody has called back! Appreciate less staff on but please can you assist so I can work and earn some money! @VodafoneGroup
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Mark Harrison
(@SnapperHarrison) reported
from
Royal Tunbridge Wells, England
Family of four here and the @VodafoneUK broadband has been down all day. Expecting the neighbours to call the police..