Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (63%)
• Phone (14%)
• Wi-fi (12%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Woking, Reading, Dublin, Trowbridge, Ely, Glasgow, Peterborough, Manchester, Batley, Barlestone, Devizes, Watford, Henlow, and Harrow.

City	Problem Type	Report Time
London	Internet	4 hours ago
London	Internet	12 hours ago
London	Internet	12 hours ago
Woking	Phone	19 hours ago
London	Internet	1 day ago
Reading	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thorner (@lukethorne1990) reported 2 minutes ago

  @VodafoneUK 4g not working again in BS21 I am so glad my contract is up tomorrow so I can move to EE what an awful service you have @VodafoneUK, pure rubbish

• 
  Graham Sephton (@MickeyMcMonkey) reported 3 minutes ago

  @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.

• 
  Carol Hibbert (@carolhibbert51) reported 3 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!

• 
  Me (@nickyboy1886) reported 7 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

• 
  simon withers (@KalEl_WBS) reported 12 minutes ago

  @VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!

• 
  FINGERSJOHN✌ (@jnafr) reported 13 minutes ago

  @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 15 minutes ago

  @VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out

• 
  AB (@bally1001) reported 17 minutes ago

  @reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖

• 
  Holly (@Holly_Radcliffe) reported 18 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

• 
  Tamzin (@TweetsByTamzin) reported 18 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  stewart johnstone (@sdjohnstone) reported 19 minutes ago

  @VodafoneUK so these are the stats on rail connectivity , no surprise EE was the only network that met Ofcom’s benchmark of 42 per cent of measured rail segments. Three recorded 21 per cent, O2 reached 20 per cent, while Vodafone achieved 17 per cent.

• 
  MagivaMark (@MagivaMark) reported 20 minutes ago

  @VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.

• 
  Delwar Ullah (@Sheffield128) reported 22 minutes ago

  @VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.

• 
  IainMcCallum (@Iain_McCallum) reported 27 minutes ago

  @vodafoneuk I was assured I would be compensated for the week’s lack of service I experienced last month but of course NO SUCH THING has been reflected in my bill. Just awful. Morally Bankrupt.

• 
  Tracey Davies (@miss_traceydav) reported 29 minutes ago

  That was the weirdest afternoon ever - Sky broadband went down around 2pm and has just come back. However, we all then also lost the mobile data signal too - how is that even possible when they are not connected?! @VodafoneUK I had no way of finding out what was happening

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 30 minutes ago

  I’m so ready to cancel my @VodafoneUK account, absolutely appalling service

• 
  Langho Rovers (@langhorovers) reported 30 minutes ago

  @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.

• 
  The Memedalorian (@mxtthewpxrker) reported 31 minutes ago

  @VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 33 minutes ago

  Internet down again @VodafoneUK 😡

• 
  ck (@ck2012US) reported 34 minutes ago

  @VodafoneUK can somebody help please 3-5 days without doctors and loved ones to be able to contact my mother because you have not provisioned SIP properly for voice - it’s a telecast dependent line.

• 
  Sanford Charles (@SanfordCha59884) reported 38 minutes ago

  @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

• 
  Gary Young (@garyisatwit) reported 39 minutes ago

  @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

• 
  Delwar Ullah (@Sheffield128) reported 39 minutes ago

  @VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.

• 
  Stuff's Broken (@stuffsbroken) reported 41 minutes ago

  @VodafoneUK sent me nonsense broadband renewal figures 6+ times. Did renew in the end but for diff price again But credit where credit's due. The email automation may be crap but the change of plan itself was seamless. I woke up and everything just works with speed 2x faster

• 
  D Shaw (@drmottershaw) reported 43 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Sadly Vodafone are a waste of time but when you ring them there is never a problem with their signal

• 
  The Mau Mau (@BJCares) reported 43 minutes ago

  Bought a device from @VodafoneUK and was told to go pick up in shop. Shop says it can see device ordered, but no instruction to release. Called Customer Serv and told I will receive a text to collect. I was told this device is in stock in shop. Why lie to make a sale?

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 48 minutes ago

  My trip away to Somerset i wasn't surprised to find that @VodafoneUK signal is the same as Shropshire one bar of 4G meaning no satnav not able to stream music what the hell am I paying for a service that doesn’t work in 99% of the uk

• 
  charlie stone (@charlie81389135) reported 53 minutes ago

  @VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 54 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity. Just found this in my Draft box. @X is weird

• 
  Bri Hammond (@big1481b) reported 60 minutes ago

  @VodafoneUK please avoid this company customer service poor and very rude