Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 10/15/2025 01:15

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Birmingham, Smethwick, Glasgow, Royston, Normanton, Barlestone, Nottingham, Andover, Alton, Croydon, Hampstead, Pontyclun, City of London and Saint Leonards-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomSmethwick Total Blackout
United KingdomLondon Wi-fi
United KingdomGlasgow Total Blackout
Map Full Outage Map

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AGlasgow2011 Alice (@AGlasgow2011) reported

    Signed up for broadband with @VodafoneUK only to find out a few days before installation my order had been cancelled. Signed up again in store. Just found out my order has been cancelled again. No one bothered telling me. I work from home and have no broadband. NEVER use Vodafone

  • bcaligari13 b̶r̶e̶n̶d̶o̶n̶ ̶c̶a̶l̶i̶g̶a̶r̶i̶ 🇪🇺 (@bcaligari13) reported

    Dear @VodafoneUK, I do not want securenet. Yet I can't talk to anyone because I just need to "log in" yet the page is broken. I don't want it, and I want to pay for it even less.

  • whatktread katie (@whatktread) reported

    @VodafoneUK hi- I’m moving home to a new area which can’t get Vodafone wifi, meaning I’ll have to cancel my contract early- will I still need to pay early cancellation fees since my new flat won’t get Vodafone broadband service?

  • James45611978 James (@James45611978) reported

    @VodafoneUK no Internet access since 230pm this afternoon in NE21 due to outage at amazon Web services. Any idea when this will be working as I can't work!!!

  • oduitce1975 Tony Duffy (@oduitce1975) reported

    @VodafoneUK WEB-0001000017382122 Still no sign of my order placed 26/11.Keep getting directed to the Vodafone Order Tracker. Can you help me. (old contract expired so the upgrade was to ensure I had a new contract)

  • kennyStark6089 Kenny Stark (@kennyStark6089) reported

    @VodafoneUK Hi Vodafone, can you please contact me now as my wife after a 1 1/12 honour wait to speak to an advisor and being disconnected on the online « help chat » once at no2 in the Q simply cannot face this. Your trade in app is broken

  • gilkes1975 Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland

    @VodafoneUK I am having a real problem getting through to you and need help from a human not a robot

  • Madash69 Mad Ash (@Madash69) reported

    @bee89172101 @VodafoneUK @romankemp In my Personal View; I believe WITHOUT a Micro of a doubt that; THIEVING from Customer, and FILTHY DECEIVING LIES made by Vodafone CEO and their COMPLAINTS department, to PROTECT their THIEVING activities are; the FUNDAMENTALS and the RELIGION of Vodafone and their CEOs COP.

  • benstoneytweets Ben Stone (@benstoneytweets) reported

    @VodafoneUK strike again! Absolute garbage! Order upgrade on 2/12/21 and no mention of any issues, not once. Then contact again and still no mention other than to say it would be on the way today. Now they say delay has been since 24th Nov! Shambles and no closer to sorting!

  • keithweir79 Keith Weir (@keithweir79) reported

    @VodafoneUK your customer service is non existent. Extremely frustrated and disappointed. Unacceptable for a company your size.

  • crslng Chris Lange (@crslng) reported

    @VodafoneUK how do I speak to someone about my SIM having not worked now for over 3 weeks? Calling tells me to use live chat. Using live chat tells me to call!? Been told 7 times (separate calls) this would be fixed “in 24 hours” over the last 3 weeks. Still not working!!

  • Jenny__S_ Jenny🍸 (@Jenny__S_) reported

    Absolutely losing my 💩 with @VodafoneUK it is totally impossible to either speak or chat with someone! Twitter not much better they haven’t responded to DM that they told me to send. @Ofcom can you help I’ve raised enough complaints with #vodafone over the last few weeks 😤

  • DomTofani Dominic Tofani (@DomTofani) reported

    @VodafoneUK is an absolute joke. Over three months from when I had my new phone stolen until now. Missold a new contract that I didn't even want. I just wanted a replacement for the one that was stolen. Now I have two contracts and to cancel one it will cost me £1600. Filth.

  • BurroughsGlyn Glyn Burroughs (@BurroughsGlyn) reported

    @VodafoneUK It was the lack of any communication that was the issue and not being able to get hold of anyone on the cust service no. Eventually got thru to complaints and it got sorted!

  • fatssxo fa☕️ma (@fatssxo) reported

    @VodafoneUK has got to be the shittest network ive ever joined worst decision i made this year

  • Chantelledelou4 Chantelle deloughrey (@Chantelledelou4) reported

    @VodafoneUK can you tell me why a phone that i ordered 9 days ago with 1-3 day delivery is still not even dispatched with no contact from you. Ive rang twice to be told leave it another day. Just getting palmed off 🤔 customer of over 10 years 😡

  • crslng Chris Lange (@crslng) reported

    @VodafoneUK It’s the experience I’ve had with Vodafone for years. The customer service just isn’t there. I’ve sent a DM and got an auto response saying I’ll be sent a text to pass security which won’t work because the SIM doesn’t work.

  • JadeWheelhouse9 Jade 🍺👑 (@JadeWheelhouse9) reported

    Is @VodafoneUK having problems, I cant make phone calls?

  • RobertS43890460 Robert Stafford (@RobertS43890460) reported

    @VodafoneUK decided to leave VF last week after many years but decided to stay after New cheaper deal offer with new mobile to be delivered next day well still waiting, numerous excuses but no solution so leaving bye

  • DavidS2504 David S (@DavidS2504) reported

    @VodafoneUK More like 1.5M households waiting for Vodafone to despatch Thier orders. Just going to keep trolling you now until I get my order seeing as you won't even try to help lol

  • robinmckelvie Robin McKelvie (@robinmckelvie) reported

    @rosswclarke @VodafoneUK I had that. Try to get through to customer relations. Like a light switch going on. There to help & actually take responsibility, unlike their customer service.

  • Jenny__S_ Jenny🍸 (@Jenny__S_) reported

    @VodafoneUK are you still having issues with App & chat service. I’ve been trying to speak to someone about my bill for days now. App isn’t loading properly & chat constantly saying no advisors available…phone lines still sending link for chat & ending call!

  • Jenny__S_ Jenny🍸 (@Jenny__S_) reported

    @CISASUK I’m having continuous issues with @VodafoneUK poor customer service. I’ve raised a number of complaints the last few weeks. Can you advise if I can come direct to you or do I need to raise another complaint with #vodafone first?

  • rosswclarke Ross Clarke (@rosswclarke) reported

    Nearly six hours on the phone to @VodafoneUK over the past two days for a simple issue. Still not resolved. Tired and fed up

  • kennyStark6089 Kenny Stark (@kennyStark6089) reported

    @VodafoneUK And your messages you sent out this morning with a time limit are unachievable if you don’t have the network capability to demand a trade in is completed in time. We will not accept the increase in billing if your system won’t let us complete the contract!

  • MattRidsdale Matthew Ridsdale (@MattRidsdale) reported

    Come on @VodafoneUK you're better than this! I've been a customer of yours for over 20 yrs and never known such woeful customer service as I've experienced over the past week.

  • Madash69 Mad Ash (@Madash69) reported

    @paul_trudgill @VodafoneUK @romankemp In my Personal View; I believe WITHOUT a Micro of a doubt that; THIEVING from Customer, and FILTHY DECEIVING LIES made by Vodafone CEO and their COMPLAINTS department, to PROTECT their THIEVING activities are; the FUNDAMENTALS and the RELIGION of Vodafone and their CEOs COP.

  • njbramley Neil Bramley (@njbramley) reported

    @VodafoneUK @bt_uk both equally as bad in delivering what they promised and we have paid for!!! Thank you so much for your customer service! #timetoshoparound #newsupplier @DondonHarris

  • Smart44Brabus Simon Crossman (@Smart44Brabus) reported

    @VodafoneUK no data coverage in SN16 for about 5 days... What's going on?! Yes checked network status, APN Blah blah. Truly pants.

  • nutty1976 Joanne Fairhurst (@nutty1976) reported

    @VodafoneUK hi your not answering my question though. Ive already checked this. Its off until the 10th. Over a week which isnt good enough. im paying you a hell of a lot of money each month for a service im not receiving