Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (52%)
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Phone (30%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Dublin, Blackburn, Edinburgh, Buntingford, Hammersmith, Glasgow, Leeds, Bedford, Falmouth, Southall, Guildford, Stroud, Lisburn and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
 Dublin |
Wi-fi | |
| London |
Internet | |
| Dublin |
Internet | |
| London |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Beth
(@Ethones) reported
@VodafoneUK is it possible to request a call back from an agent to help resolve an issue? All my calls are restricted, even to Vodafone numbers
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Lydia Oliver
(@lydyx3) reported
@VodafoneUK @vadkakukk Your customer service is horrific!!!!!
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Sarah Manton
(@TheSarahManton) reported
@VodafoneUK My mum is the account holder. She is 78 and not on Twitter. I am at work now. If she is better tomorrow, I will take her down to Vodafone on Clumber Street in Nottingham in the hope that they might be able to get this sorted. If not, we'll cancel the mobile, broadband & landline.
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Fionna O'Leary, 🕯🇪🇺
(@fascinatorfun) reported
@VodafoneUK Have you TRIED doing what you suggest? I suggest you do Read my tweet Orders put in not being fulfilled so they have run out of SIM cards @VodafoneUK Yuliia arrives the day after tomorrow I have no solution I even tried the Red Cross through their site. Emails bouncing back
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Andy Dunn
(@andydunnuk) reported
@VodafoneUK a loyal customer feeling very frustrated. 2 unsuccessful store visits to collect a web order upgrade + 3 phone calls lasting 3 hours in total = how not to do #customerservice. Please be better 🙏🏼
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Mátyás 🇪🇺 🏴 🇺🇦
(@vadkakukk) reported
@VodafoneUK You want yr customers to support your infrastructure changes by forcing them to buy new (locked) android phones from your own shop? Not going to happen without some serious compensation.
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Rossy Smith
(@Rossy_smith) reported
from
London Colney, England
@VodafoneUK I drive for a living so haven’t got the time to sit and chat over messages, a call would be much quicker. Never mind 👋🏻
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Alex Green 💙
(@alex_green84) reported
Hi @VodafoneUK, we’ve had no network since yesterday. I’ve reported it on the website twice yet you’re still saying there’s no issue.
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Paul Howe
(@HoweGraphics) reported
.@VodafoneUK has the worst customer service by far. It should not take 50 minutes to change your mobile plan. Tried phone, nope. Tried web, nope. Tried app, nope. Now they're moronic AI is trying to make friends with me and frankly, I'm not buying what he's selling.
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vishal kumar
(@vishalk20462354) reported
@VodafoneUK Hi Mark I have checked this and see no works mentioned. The reception is still bad in doors and had no issues previously. Something is still fundamentally wrong for the past few days
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Mc Whitey
(@Whitey2k19) reported
@VodafoneUK Why is my signal and 3/4/5G not working? Same for the household everyone’s is down.
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Lincolnwhite
(@statsfacts_lufc) reported
@VodafoneUK The race was great, thanks! It wasn’t that the service was slower, it was not existent! I couldn’t so much as send a text. Other networks were working perfectly, someone sat next to me on EE had no issues, why is Vodafone so different?
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Peter Wright
(@CorpTravellerPW) reported
@VodafoneUK No issues. I’ll give @tescomobile a call
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Beth
(@Ethones) reported
Is @VodafoneUK the worst network and the most piss poor customer service I have ever received? Yes it is
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Jigar
(@Chigar2020) reported
@YourNFT @Beer52HQ Why the user can't cancel from the account on your website? This is 2022 why the user needs to call to cancel their subscription??? Even after calling no one picks up the phone while waiting for hours... This sounds like a Ponzi scheme to me. #scammers #vodafoneuk
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Ian
(@burtyboro) reported
@VodafoneUK what are the signal and network issues in DL5? Sat here with 4G signal and everything takes 5mins to load up. Id be better with dial up internet at this rate. Whats going on??
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Wizworddyslexia
(@wizworddyslexia) reported
@VodafoneUK can't get through on the phone - zero customer service - totally rubbish
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Bigkenny
(@bigkenny1975) reported
@VodafoneUK I have left Vodafone and I have tried to login and find out how much you owe me. I am getting an error when I try to go into historical billing. How do I find out how much you owe me?
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Fionna O'Leary, 🕯🇪🇺
(@fascinatorfun) reported
@VodafoneUK where are the 200k free SIM cards you said you issued to charities for 🇺🇦 refugees coming to the UK? Under 90k refugees have arrived I’ve contacted the national charities They say their 2nd order was never fulfilled. Still waiting. My refugee arrives Thursday
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Rita Borisova
(@rita_borisova) reported
@AbdulGolden @VodafoneUK I had EE a while ago, their service was nonexistent at the house I lived at the time, moved to Vodafone and have had no problems. It's their customer service that's causing an issue.
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Ryan
(@Pxrkaa) reported
@VodafoneUK sort your satellite out bro I may as-well throw my phone in the bin it’s been that **** for weeks
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Stephen Smith
(@SteYouLater24) reported
@VodafoneUK @Wimbledon Advertising Wimbledon crap goes out early
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Sue Wilkinson
(@sue_wilkinson) reported
Appalling service from @VodafoneUK: mobile lost/stolen but won't let me cancel my contract by phone - say I have to go into a store (nearest is 20 miles away). I gave them my address, email, 2 phone nos, DOB, contract date, bank sort code - but apparently 'failed security'.
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Mátyás 🇪🇺 🏴 🇺🇦
(@vadkakukk) reported
@VodafoneUK: we're switching off 3g, but it's fine you can now make calls on the 4g network. Me: Ok, how? Vf: Not you. Your 3rd party phones are no longer supported. You have to buy 4 new phones from us. aye right.
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NinjaPanda
(@PandaSquiish) reported
@VodafoneUK Strange.... they don't mention its older 2020 model with poor battery life 🎣
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Adrian Deakin
(@AdrianDeakin3) reported
@EE @EE Not even best in my house, my son can't wait for contract end to switch to @VodafoneUK jealous of our always on Vodafone network.
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Dom Forrest
(@dom_jf) reported
@VodafoneUK @Rossy_smith No - the live chat is down too...
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Me
(@Freddiethedog79) reported
@VodafoneUK battery life on my new Samsung 22 Ultra is terrible. Upgraded and was told in the store the battery was really good. Dropped 10% in 15 minutes. Much worse than my previous Samsung that used to last all day.
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Darren Loftus
(@d_l_dazzle) reported
@VodafoneUK how hard can it be to pair an Apple Watch on your network. So far Tech, disconnections, custserv then back to Tech. Joke
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Ian
(@burtyboro) reported
@VodafoneUK Ive called customer services. Phone works but internet is hit and miss and very slow when it works