Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Glasgow, Hammersmith, Croydon, Stoke-on-Trent, Liverpool, Aberdare, Milton Keynes, Huddersfield, Christchurch, Willenhall, Leeds, Manchester, Tower Hamlets and Oxford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Glasgow |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Phone | |
| Stoke-on-Trent |
Internet | |
| Liverpool |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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mcargison
(@eabo1) reported
@VodafoneUK hi is there a problem with your phone network in G65 area as can’t make or receive calls and txt messages - all work phones on same network are the same
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Claire Andrews
(@TriathlonClaire) reported
@VodafoneUK any ideas why my phones ability to use its data (I have plenty so it’s not run out!) has been rubbish over the last few weeks. Can’t access websites, WhatsApp doesn’t send, socials not refreshing etc…. #Help!
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Genya
(@Genya84271244) reported
@VodafoneUK One of the worst experiences of mine is with the vodafone right now, because the internet stops working for a minute and then it works for a few minutes. It’s horrible and the customer support can’t help, they’re just saying that they’re working on it. For weeks now…
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Bibi van der Zee
(@bibivanderzee) reported
@VodafoneUK Am sitting with my 89 year old mother trying to cancel her phone. Your website tells us to ring you. Your phones tell us to webchat someone - and they tell us we need to ring you. What kafkaesque bollocks is this?
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SkepticalClassics
(@MahlerRehab) reported
Hey @VodafoneUK your customer care agency bporespect cut my call off whilst I was on hold after 12 minutes. And when I went to pay the bill gave me no receipt. So much for respect…
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Graham Clark
(@Sub3orbust) reported
@VodafoneUK I’m really struggling with your internet signal/speed in Bristol this week - especially yesterday and today. Pretty much unusable. Can you tell me what’s going on?
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IrishMishra
(@IrishMishra) reported
@bt_uk @VodafoneUK BT is forcing us to continue our contract in new property supplying 15Mbps while Vodafone offers much cheaper packages at 100Mbps! How is this possible? BT solution was to use an Ethernet cable!
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Northern Josh
(@northernjjosh) reported
@VodafoneUK @VodafoneIT why have you put debt collectors onto me? I paid an extra month when I left as it took you so long to give me a PUK code. Worst provider ever
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Rhiannon bailey
(@Rhi_jones) reported
@VodafoneUK my home broadband was disconnected at 8am this morning, after 2 hours on the phone to customer services it turns out it was a mistake your end. I am now told it will not be reactivated until 23rd of September - that's 2 weeks! Working from home, this is unacceptable!
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Dawn Cox McBride
(@dawncgmg) reported
@VodafoneUK Hi Vodafone!! My mobile doesn't work, the part where the SIM goes is damaged so I can't use data, make calls or send messages. I also don't receive notifications. Is there anything I can do to fix it or do I need to wait until my contract is up in May?
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eclairee 💙 Support our #NHS
(@eclairee) reported
@VodafoneUK I want to stop getting promotions to upgrade my service please. I can’t even make calls on your “amazing” network, there’s no way I’m “upgrading’. Have been on web chats for 2 hours with the end result that my dodgy 2 bar signal has been totally removed. Please help
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lee farmer
(@leef180) reported
@VodafoneUK clearly not one single **** is given by @VodafoneUK
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Paul O’Neill
(@PaulolightIrl) reported
@VodafoneUK Landed in Bristol 7.30, now in Swindon. 3hrs and only 3g signal available. I’m @VodafoneIreland customer. Why might that be?
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Simon 🥑🚟😈💉💉
(@uncriticalsimon) reported
@JoshAlexCairo @natehiggins @VodafoneUK Plus pushing the emergency button doesn't necessarily help as the train "will continue to the next station where help can more easily be given".
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DPDgroup
(@DPDgroup_news) reported
@laurencear @VodafoneUK We're sorry to read that. If you would like to speak to a representative, please download the DPD app and type this into the Live Chat feature of our app and it will connect you with someone. You can also reach our Customer Service support line at 0121 275 0500. Kind regards.
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A
(@alex_roko_) reported
Called for info about Pro Broadband this morning. After asking for the price, the call cut out. After 2 hours I get the message of confirmation of the order. WTF @VodafoneUK
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Zak
(@zakbrownz) reported
@VodafoneUK This is a huge problem at the moment, Sometimes wish it would be possible when links are sent in a text, that it’s filtered and placed with a (could be fraud) flag next to it.
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Nutty by Nature
(@nuttybyname) reported
@VodafoneUK I never got a reply back. I feel like I can't resolve the issue as for some reason I cannot get into my account and no one has replied to my message on DM
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Mark Beeson
(@WR1NKLY_NINJA) reported
@VodafoneUK what is the point in your shops when they can't help with anything before your contract expiry? Can't look up usage info and can't see what I can get. Seems harsh that I have to wait until after I'm already paying more to even look into what to upgrade to...
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Haroun
(@_rouns2) reported
@VodafoneUK You've told me you'd call me back its been longer than 24 hours... not sure how you can ask people to pay 60 quid a month for 5g and then ask me to use 3G. Absolutely disgusting customer service.
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Irn_Beagle
(@isntkoma) reported
@VodafoneUK Its fine, managed to get through to your phone support finally, they've advised of a delay (few weeks) on the phones. ideally you should have sent an email to all pre-order customers to let them know rather than having to call specifically.
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Lesley Yeates
(@LesleyYeates) reported
@VodafoneUK failing your long standing customers of 15+ years is appalling - even after 2 hour phone call and ‘letter before action’ been sent your customer service is non existent (complaint 20210881)
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Scott McIntyre
(@ScottMcIntyre27) reported
@VodafoneUK hi, I had a Vodafone contract which ended a few years ago and everything was cancelled. I've noticed that vodaphone is still showing as active on my credit file. Can someone help with this?
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Irn_Beagle
(@isntkoma) reported
Bit rubbish, pre-order the z-fold 3 and get no shipping details or updates from @VodafoneUK and now the delivery day has arrived and still nothing. cant even get through to support.
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Ryan
(@forgoine_r) reported
@NewsForAllUK @SkyNews Recently got a new Vodafone work iPhone and in the last 4 days I’ve received about 15 scam calls from London. I never use the phone except for emailing. Has @VodafoneUK sold my info to these people?!
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john o connor
(@jbaff) reported
@VodafoneUK why is your coverage in N12 area so bad? I reported this a couple of months ago and nothing has improved. I think I will have to look elsewhere.
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Lucy Fraser
(@Lucy_22) reported
@VodafoneUK how do I cancel my broadband? Don't know account number and my broadband account not on my account, just my mobile
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uber
(@uberbounty) reported
hey @VodafoneUK, cityfibre are building on my street, is there any way to get any notification directly from you when you’d be able to connect me? I’m a mobile customer if that helps
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Josh Scully
(@JoshAlexCairo) reported
@natehiggins Tube is what worries me the most now as its such a confined space, and there's seldom signal to actually make a call if you need it (and not even in-station wifi if you're on @VodafoneUK now). Sorry you and the woman had to contend with this, with minimal intervention.
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𝐉𝐚𝐦𝐞𝐬 𝐒𝐞𝐥𝐛𝐲
(@jamesselby) reported
@VodafoneUK I've been a customer for many years but recently the quality of signal is getting worse and worse. One example is between Newbury (your HQ) and Three Mile Cross I lose signal 2 to 3 times in the same spots every day. I experience dropped calls constantly.