Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (63%)
- Phone (18%)
- Wi-fi (11%)
- Total Blackout (5%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Royal Tunbridge Wells, Hackney, Preston, Heanor, Epping Forest District, Birmingham, Poulton-le-Fylde, Stockton-on-Tees, Hammersmith, Stoke-on-Trent, Walthamstow, Widnes, Blackburn, and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 2 hours ago |
|
Royal Tunbridge Wells
|
Phone | 4 hours ago |
|
Hackney
|
Internet | 8 hours ago |
|
Preston
|
Phone | 13 hours ago |
|
Heanor
|
Internet | 1 day ago |
|
Epping Forest District
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Smith (@GrannySmith1992) reported@VodafoneUK URGENT RESPONSE REQUIRED For the last 3 days I've had no network connection (SS17 7PL). I'm having to make all calls and texts using WhatsApp. Please advise when this issue is going to be resolved.
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Adam (@AdamDav69598827) reported@AJRAllModCons @VodafoneUK I know it doesn’t help your cause but they did something very similar to me and I’ve never gone back. Woeful on every level, no accountability and I spent so long on the phone calling in to cancel a contract I’d never started - time I’ll never get back. Good luck. Awful company.
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Concerned Citizen (@djp4cm4n) reported@Lazzard59 @VodafoneUK You mean the same charities that up this invasion. Wake ******** up 🤡
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BayoX (@realbayoX) reported@AJRAllModCons @VodafoneUK Imagine destroying someone’s credit over a contract you cancelled yourself. That’s not customer service, that’s a side quest.
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Gray Jones (@GrayJon44548451) reported@AJRAllModCons @VodafoneUK After my contract ended with Vodafone, they continued to take money out of my account for 8 months. I visited the shop, phoned and emailed them but they refused to acknowledge me in any way. I didn’t get a penny back, will never use them again. Low life thieves, please sue them.
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CogWheel (@babbageismus) reported@Srooney67 @AJRAllModCons @VodafoneUK I’ve never checked my ‘credit rating’, how would I do that?
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shirlseire (@mediumchallenge) reported@AJRAllModCons @VodafoneUK WTF 😬 that’s bad
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Phasetwo⚡️ (@itsphasetwo) reported@VodafoneUK is allegedly providing illegal immigrants with SIM cards and possibly mobile phones, at the British Tax payers expense . A diabolical abuse of British natives . @RestoreBritain @reformparty_uk what are you going to do about companies who help to sink 🇬🇧?
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Neil Toomey (@niatoomey) reported@djp4cm4n @VodafoneUK Aye the ***** *******. I’d go there just to make a mess. Stink the place out,help them feel at home.
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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Jaime Lannister (@callandobocas83) reported@dazzerrari @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable
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🇺🇦 Dave (@wwfc_dave) reportedMore poor service from @VodafoneUK refusing to send a booster despite the FTTP engineer from @CityFibre saying it's required at the property. Convinced me to leave as soon as the fixed term expires.
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Steve (@spacechimp1968) reported@AJRAllModCons @VodafoneUK Vodafone the worst company I've ever dealt with by a country mile.
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Andrew Marsland (@AMarslandpart2) reportedgawd damn it why does this come out after i`m a few months in with a new switch to @VodafoneUK contract
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.
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Jaime Lannister (@callandobocas83) reported@mrav06041342 @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable
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Justin (@justinmmathews) reported@Alexarmstrong Cancel @VodafoneUK
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Fayet UK Limited (@FayetUk) reported@VodafoneUK hello Unable to make payment, please help
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scott 🇬🇧 (@ScottyGB77) reported@GBNEWS @Alexarmstrong @VodafoneUK is this right you are giving free sims plus data to illegal immigrants?? I have been a 20 year customer with you lot. I am now leaving, plus my wife and my daughters! I pay £150 a month and you lot give it away to this lot!! Im done!
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 7EQ Ztill no pfoper service @ThreeUKSupport @VodafoneUK
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MMAManiacz (@mmamaniacz) reported@AJRAllModCons @VodafoneUK For example. Egypt: i have cx wants upgrade and new phone. Me: ok pass through. Hi how can i help… Cx: Rarrrrw rarrrrw rarrrrw ******* fuming complaint( not my department, usually the department needed where came from)have to pass back to egypt AND there arsey try not to take it
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P-Man (@pmiddy78) reportedBeen a @VodafoneUK customer for 26 years, they have a network in the USA, yet they want me to pay £350 for us to use our phones when we are on holiday! @O2 do you want a loyal customer? What can you do for me?
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Nicolas Granatino🌻 (@ngranati) reported@VodafoneUK can you please DM me for customer service
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Randall Flagg (@RandallFlaggDT) reported@AJRAllModCons @VodafoneUK Did the same to me, lodge an official complaint with Vodafone. Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN. Ask for a complaint reference number and keep records of all contact. Then write to all three credit agencies outlining the details and reference the complaint number. They really are shady bastards.
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RaphieB . (@KFRD_I) reported@JuliaHB1 @andyburnham great hope this means we can cancel @VodafoneUK early seeing as they have been supplying SIM cards to illegal migrant’s for free 😡
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left blank (@leftblank111) reported@AJRAllModCons @VodafoneUK Terrible company. I closed a buisness accou t with them and it took 9 months of chasing to have the account classed as closed on my credit file!!
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Ian Watson 🏴🏴 (@CarlislesDamage) reported@AJRAllModCons @VodafoneUK Many years ago I got a final demand letter from them. Which showed on my credit score, for the whole some of £0.00p. I got it sorted eventually after raising the issue with one of the agency that’s do the crimes it scores. Was a ballache at the time tho.
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Reevo (@Reeev0) reported@VodafoneUK making money out of misery is a terrible look.
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Jaime Lannister (@callandobocas83) reported@StoneAlun @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable
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Ashleigh Bowes (@y21aab) reported@AJRAllModCons @VodafoneUK Did the same to me. Will never ever use this company again