1. Home
  2. Companies
  3. Vodafone
Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

March 30: Problems at Vodafone

Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Hemel Hempstead, Portsmouth, Cardiff, Glasgow, Didcot, Edinburgh, London, Witham, Hackney, Halifax, Stalybridge, Wokingham, Exeter, Sheffield, and Liverpool.

CityProblem TypeReport Time
Hemel Hempstead Internet 2 hours ago
Portsmouth Internet 18 hours ago
Cardiff Wi-fi 20 hours ago
Glasgow Internet 20 hours ago
Didcot Internet 24 hours ago
Glasgow Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MeBigMouth
    My Big Mouth (@MeBigMouth) reported

    @HexyBastard @VodafoneUK The 8 followers faceless account pointed out some facts and that makes me look stupid. Meeeeeh. So let's rag on him for his 8 followers because I can't counterpoint because I get charged what I agreed. Get an interest free credit card. Buy a phone sim free and get a good SIM deal

  • sam_scarr_
    Sam Scarr (@sam_scarr_) reported

    @VodafoneUK been messaging me every ******* day about my bill. Now ready to pay it. but your website is down. Absolutely shocking network. No wonder you’re on your arse. Didn’t have this with EE. Thank god i got a sim only. Your network is so so shite.

  • rudazkrakowa
    Anna Maciukiewicz (@rudazkrakowa) reported

    @VodafoneUK getting broadband with you is a JOKE. Engineer was supposed to be out here on the 7th (!!!!!!) of March to activate the service. JUST DIDN’T BOTHER TO SHOW UP - no call, nothing. Re-arranged for today - NO ONE SHOWED UP AGAIN. This is GARBAGE customer service!!!!

  • gadget112
    nik (@gadget112) reported

    @VodafoneUK reliable and poor customer service

  • daveri71
    Dave Richardson (@daveri71) reported

    @VodafoneUK I’ve been waiting for a response from one of your social media staff via DM for 24 minutes now. I had a ‘hello how can I help’ but I’ve now been ignored … what on earth is going on?

  • sam_scarr_
    Sam Scarr (@sam_scarr_) reported

    @VodafoneUK Your company is an absolute **** show. I left EE for a better service but my god you’re absolutely shite.

  • john7stimley
    paul mcnamara (@john7stimley) reported

    @VodafoneUK plans increasing by 9.3% disguised as two small increases in their customer emails...... thanks Vodafone!

  • daveri71
    Dave Richardson (@daveri71) reported

    @VodafoneUK will you PLEASE answer your support phones, I can’t make or receive calls or texts and I urgently need this resolved!

  • vincenjohnson
    Vince Johnson (@vincenjohnson) reported

    @VodafoneUK I’ve been sim swapped can you help

  • Steve33771935
    Steve (@Steve33771935) reported

    @VodafoneUK no internet for 11weeks over 20 hour on the phone to advisers and 3 openreach engineers still not sorted really bad service

  • StuartEast7
    Stuart East (@StuartEast7) reported

    @DaveOufc @VodafoneUK Worst provider I’ve ever seen tbh. Awful.

  • paulf007
    Paul Fisher (@paulf007) reported

    @VodafoneUK my Vodafone app not working properly. Can’t see bills. When will it be fixed please ??

  • catfacewineface
    Catfacewineface (@catfacewineface) reported

    Update: @VodafoneUK still don’t know where my number is. ‘We’ll give you a free sim with unlimited data’ - except they haven’t activated the plan for me. And now the shoddy customer services are not even replying to me. I am shocked at the terrible systems you have in place.

  • chris__head
    Christopher Head (@chris__head) reported

    Back with @VodafoneEgypt for a data sim whilst on holiday. Still got signal in the middle of the desert and yet I left @VodafoneUK because I could never get signal just a few miles from their Newbury HQ #crazy

  • johandenbesten
    Johan den Besten (@johandenbesten) reported

    @lordoforange @VodafoneUK @vodafoneNL Funny, got the same issue... I am in France with Dutch Vodafone....

  • 606AlfieConn
    606AlfieConn (@606AlfieConn) reported

    @VodafoneUK must have the worst customer service in the country, anyone disagree?

  • karlofandango
    Karl Prime (@karlofandango) reported

    @VOXI_UK @VodafoneUK Voxi customer service...getting nowhere...where do I escalate a complaint to? I'm being told to goto a Vodafone store miles away with a bank statement to prove you owe me a refund for a service I cancelled but you failed to cancel! What a lousy company

  • cddevlin
    Christopher Devlin (@cddevlin) reported

    @OpenreachHelp Our FTTP will be down 4 weeks this Saturday and @VodafoneUK cannot offer any update on the issue (not really aware there is one!). When will our street in Crieff be repaired??

  • pompeyhedge
    ed francis (@pompeyhedge) reported

    @VodafoneUK putting prices up again. It's a shame their service is going in the opposite direction!

  • RicksTurnt
    Rick Turnt (@RicksTurnt) reported

    @VodafoneUK Hi you’ve told me to call a number but I’ve said in my original post your lines are down?

  • daveri71
    Dave Richardson (@daveri71) reported

    @VodafoneUK the way your treat your customers is utterly shameful. I’m now stuck with you for 2 years and all I want to do is leave.

  • iamj7e
    James (@iamj7e) reported

    @VodafoneUK "The team isn't available right now" is what I get when I call to query my new plan. Is that consistent with the 24/7 customer support you're advertising? (No, I won't use your online chat service as an alternative)

  • DBLynch4
    DBLynch (@DBLynch4) reported

    @VodafoneUK broadband connection was down for 4 days last month and since last night its down again. What a joke.

  • sam_scarr_
    Sam Scarr (@sam_scarr_) reported

    @VodafoneUK you need to work on everything from top to bottom. My god your network is completely on it’s back end.

  • TheyCallHimR
    R (@TheyCallHimR) reported

    Trying to justify your BS reasons for a 5.4% price increase for broadband or trying to move us onto a ‘new’ 24 month tariff. Disgraceful @VodafoneUK You dont even offer full fibre optic so why would i pay more either way? “support the rise in our running costs” - BS!!!!

  • JustinBeale70
    JB (@JustinBeale70) reported

    @VodafoneUK Well obviously in 6 months I'll be looking for a service more competitively priced

  • lordoforange
    Sam Shurmer (@lordoforange) reported

    Hi @VodafoneUK or @vodafoneNL any reason that you've just kicked me off your network for no reason, minding my own business browsing, suddenly disconnected from network, now can't reconnect. Tried resetting multiple times, hasn't worked, need Internet to navigate Netherlands

  • catfacewineface
    Catfacewineface (@catfacewineface) reported

    @VodafoneUK DM’d you. It’s gone suspiciously quiet. So - you’ve lost my phone number and don’t seem to be able to fix it. Don’t seem to be keen on communicating with me either. Awful.

  • JosephMedellin6
    Audre Ubertt (@JosephMedellin6) reported

    @JochanWood @VodafoneUK I’m sorry about that perhaps you should contact your network provider

  • ben_brandwood
    Ben Brandwood (@ben_brandwood) reported

    @catfacewineface @VodafoneUK I second this, doing the exact same thing and it’s bad. The New User onboarding journey (with number port and eSIM provision) is fundamentally broken. As well as emailing online account details which can’t be used for days until service provisioned. Bad.