Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 12/01/2025 21:05

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Birmingham, Maidenhead, Dublin, Guildford, Wandsworth, Croydon, Luton, Dewsbury, Aylesbury, Paignton, Basingstoke, Manchester, London, Halifax and Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomMaidenhead Wi-fi
IrelandDublin Wi-fi
United KingdomGuildford Phone
United KingdomWandsworth Internet
United KingdomCroydon Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • justjojo202 Just me (@justjojo202) reported

    @VodafoneUK I actually want the day to slow down. I have a 12 hour shift on a busy surgical ward tomorrow and Thursday lol

  • reeny_123 Nazzy (@reeny_123) reported

    @VodafoneUK absolutely disgusted you still trying to charge me for 2 contracts after numerous calls to cancel one that I don’t have. How many times do I need to call to get this sorted as it’s your company’s mistake.

  • JoeLeighnio Joe (@JoeLeighnio) reported

    @VodafoneUK any chance someone from the uk can get in touch with me, internet should have been activated on 23rd December and now being told in broken English 'not to worry it will be 11th January'

  • Bruce737373 Bruce Turner (@Bruce737373) reported

    @VodafoneUK why did you cancel my Broadband order but didn't bother to notify me?

  • kwright09867194 k wright (@kwright09867194) reported

    @VodafoneUK I've spoke to him. He's with shell energy now, but has been a customer in the past if you can't give a direct yes or no [ was with you before shell energy] to the new customer question I'll [as power of attorney] put them on bt

  • shinyskxlls dtz (@shinyskxlls) reported

    @VodafoneUK Buy me a new console mine’s gone through the window cos your internet is ****

  • DaveMitchell45 Dave Mitchell (@DaveMitchell45) reported

    @VodafoneUK obviously customer loyalty means nothing to you. I've called your customer service today as my mobile contract expires tomorrow. I was informed that you couldn't give me a deal. Been a customer for over 10 years!! Goodbye Vodafone

  • Leaneeec l (@Leaneeec) reported

    @VodafoneUK shocking customer service once again!!! Hey @EE what deals do you have for nee customers?

  • 19DeeJay86 Daniel (@19DeeJay86) reported

    @VodafoneUK any issues in S66 no internet all day so far

  • josephdowney Joseph Downey (@josephdowney) reported

    @VodafoneUK hello, I’m trying to register on your .co.uk website. It’s generating a security code and sending it but then returning “Internal server error” when I submit that code. Similar type of issue from the app. Are your UIs down? Thanks

  • LisaDorn Lisa Dorn (@LisaDorn) reported

    @VodafoneUK what a terrible company! You couldn’t install your system yet charged me. Eventually I get my money back but now you are demanding more payments for a service I’ve never received

  • sueleckenby Sue (@sueleckenby) reported

    Very disappointed @VodafoneUK Trying to sort out an upgrade. Given £39.99 by sales and then £57 by your retention team. Loyalty doesn’t seem to count. I’ve been a customer for nearly 30 years!!

  • 28597274cxi cxys (@28597274cxi) reported

    @VodafoneUK I had four contracts with them, they ripped me off, so I never renewed them when they expired, I will never go back

  • RENEGAD11720844 RENEGADE (@RENEGAD11720844) reported

    @VodafoneUK No I've wasted way to much time having to go down that road!I end up with India.... I'd like you to please give me a number where at the other end of the line will be a UK advisor that I can talk to! Simple ...a number please...UK number...

  • MarkTho25245265 Mark Thomas (@MarkTho25245265) reported

    @VodafoneUK Would prefer you spend some money enabling customers to speak to someone directly rather than engage in expensive PR - provide a post customer acquisition service!?!? Do you have any idea how difficult you are to do business with #Vodafone?

  • kwright09867194 k wright (@kwright09867194) reported

    @VodafoneUK If you can't answer a direct question will a y new offer apply to a new customer if it's a new ac? Have been with you several years ago? Then we'll go with someone we haven't been with before?

  • MASEEZOLANSKI_ MASEEZOLANSKI_ (@MASEEZOLANSKI_) reported

    @VodafoneUK help me

  • RENEGAD11720844 RENEGADE (@RENEGAD11720844) reported

    @VodafoneUK Unfortunately they are not eager to help that's why I'm reaching out here for help but you can't either!!! THIS IS TRULY SHOCKING There has to be a UK based number I can ring it's Vodafone UK ffs !!!

  • CustomNameee CustomName (@CustomNameee) reported

    @PowerGamerYT_ @VodafoneUK been using Twitter to shout at stupid companies recently

  • PowerGamerYT_ PowerGamer (@PowerGamerYT_) reported

    @CustomNameee @VodafoneUK Yeah, I change from them a Month Ago, let me say of the start. THEY HAD SHITE SERVICE. Went Back To Three UK the superior UK network! Good To You for Changing. PS. Aren't half of Your Tweets Complaints?

  • westernexplorer Richard Porter 🇺🇦🕷#FBPPR #FBPE (@westernexplorer) reported

    @VodafoneUK Only 3 years? That’s the time there should be no problems so it’s a hollow promise isn’t it? It’s the same with all these extended warranties. They only want to cover you along the bottom of the bathtub curve. When you start going up the back end they don’t want to know.

  • CustomNameee CustomName (@CustomNameee) reported

    I genuinely think @VodafoneUK are the worst company. Had the worst experience with them this year, and particularly these past two weeks. As soon as my contract is up I’m leaving, so will my uncle & I’ll be getting all my friends to do so too! Such a joke.

  • kwright09867194 k wright (@kwright09867194) reported

    @VodafoneUK your offer my mate was considering taking up but you haven't replied to my tweet ask I ng you to confirm where you say offer only available to new customers, they were a customer 2 years ago and left would they now be closed as a new customer @VodafoneGroup

  • Jenkins17 Mark Jenkins (@Jenkins17) reported

    DO NOT GO WITH @VodafoneUK broadband. Broken promise after broken promise! Left our family without broadband for the whole Christmas period, can’t even use the baby monitor! Should have stayed with Sky. Abysmal service from the start

  • mrskull73 The Robert Schilling (@mrskull73) reported

    @VodafoneUK you don't you care about loyalty. Been a customer for years. Sim deal discount ends Feb 23, eligible for upgrade but you're offering an inferior deal to the one available for new customers. How is that fair? It's time for me to move on!

  • DougieTodman Dougie Todman (@DougieTodman) reported

    And the prize for Worst Company on the Planet goes to… @VodafoneUK 🥇 For their performance of “How to **** up a broadband order over and over”. 👏🏻👏🏻👏🏻

  • kattyfox Kat Fox (@kattyfox) reported

    seems like @VodafoneUK have no idea about customers with #Alzheimers - terrible service and no empathy - I wish to cancel ASAP

  • LadyShola Lady Shola (@LadyShola) reported

    @VodafoneUK I am trying to speak to a complaints manager about the broadband issues, please help!

  • BrettMcCabe7 Brett (@BrettMcCabe7) reported

    @CustomNameee @VodafoneUK yea they are **** thats why I changed my contract

  • pilot_paul Pilot_Paul (@pilot_paul) reported

    @VodafoneUK any issues around RG21 as signal has been really weak all day ?