Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, City of London, Barnet, Gloucester, City of Westminster, Alnwick, Bradford, Chippenham, Southampton, Guildford, Cardiff, Sheffield, Edinburgh, Leven and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Smith
(@RednBlue_exile) reported
@VodafoneUK I'd like to just receive a signal.
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Dave Parker
(@WaveyUK) reported
@Thgoit @VodafoneUK Really! Well considering it's UK revenue grew by 7.1 per cent for 2022 to £6.5bn, I'm sure 2023 won't look too shabby either. I don't have a problem with an increase mid contract but this price rise is excessive based on revenue.
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LittleBoPeep
(@LittleB42810720) reported
@VodafoneUK 14% bill raise!!!!!!!, the extra the extra 3.9% to help support continued investment on top of the 10.1% because that's what inflation is so sucks to be you part just topped off ******** you sandwich.
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Andrew Steele
(@apsteele1) reported
@O2Telefonica I have tried in vain over the last 3-4 weeks to seek redress from you for fraudulent use of my address details. Your service is appalling and unresponsive. Same issue at @VodafoneUK but dealt with completely and helpfully in 3-4 days. Who would you trust?
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All things NUFC
(@AllthingsNUFC86) reported
@VodafoneUK what a terrible company you are becoming. Been a long term customer and now having a second price increase when friends of mine are on same contract with same device are paying loads less. I will be certainly looking at other companies to renew. #ripoff
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Roisin Dubh Hull
(@Roisindubh7) reported
@VodafoneUK what’s wrong with your 3G and 4G Hull city centre service
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beatriz
(@hi_beatrizhere) reported
@VodafoneUK hey, I got one of the Morrisons code for £5 and I’ve just tried to use it and I was told it has already been used? But I haven’t used it. Are you able to help me with this?
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Tony Smith
(@RednBlue_exile) reported
@VodafoneUK 5g - I wish. Don't even get a signal where I live.
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TwinFolk
(@Robjn12) reported
@VodafoneUK time to request our PAC codes poor data signal as not been addressed been with Vodafone 20 years
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Helen Stevenson
(@HelenStevenson4) reported
@O2 having tried once again to upgrade with disastrous results I’m going to close my account. I’ve been a customer for 20+ years & your poor service is the one consistent in that time. Your staff are good but your offer is terrible. @EE @VodafoneUK I’m keen to hear your approach.
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MJB Logistics
(@LogisticsMjb) reported
@VodafoneUK The most horrific company and experience I have ever had. Having spent 4 1/2 hours on the phone today with Vodafone refusing to take ownership of a fault on a new iPhone 14 Pro Business phone #disgusting #awful #canxmycontract
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Day 180 with only a partial broadband service provided by @VodafoneUK and now a mid contract price increase #Vodafone
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VonBedda
(@Bedda86) reported
@KavanLamy @LarsenDisney @VodafoneUK Don't cancel your DD until you've reviewed your contract.
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Peter Hodgson
(@PeterHo84891083) reported
@VodafoneUK I didn’t send my phone as I cannot process customer orders without it.
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jimbo
(@bobmanjic) reported
@VodafoneUK I purchased fibre and it was installed yesterday it's not working and after an hour wait then an hour of resetting routers I was told it would be ok in half an hour and I would get a call . An hour and a half later no call and it's now shut ! What is going on ?
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Day 179 with only a partial broadband service provided by @VodafoneUK and now a mid contract price increase
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Trooper
(@Trooper10647910) reported
@MarcMorden @VodafoneUK They sound like ******* arseholes. They should have listened proper to what you said you needed Government will block pay rises to help control inflation yet they allow companies providing services that people have to rely on to behave like this. It absolute ****🤬
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rosie robson
(@rockyrobson) reported
@VodafoneUK your customer service is shocking!! Why can't you speak to anyone anymore over the phone?! Been a month and still no resolution. Seeking legal action.
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Peter McGeever
(@Pmac2k) reported
@VodafoneUK I be had to reset my '9 days since the last complete outage of internet' sign. My '18 hours since i was able to stream, browse or check my bank accounts' sign is working well.
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Stuart Butler
(@PhysioButler) reported
So @VodafoneUK broadband down after fibre upgrade. Chat closed and wants me to do a broadband test, which I can’t do because the broadband is down, so tells me to go into chat. Can’t call cos that’s closed so please use the chat 🤦🤦🤦 Appalling as always
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Craig Barnet
(@cxbarnet) reported
@VodafoneUK shocked to see a company the size of this passing 100% of CPI increase onto customers...... and then adding another 3.9% to support network upgrades. Nothing you say about your increased cost base will justify this. Will you lower bills when CPI hopefully reduces? No.
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The **** In the Red Hat
(@WestBletchley) reported
@VodafoneUK Home Broadband. You are the SEVENTH person I have spoke to. Surely one of you can actually help me.
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Charlie
(@CharlieUK98) reported
hello my friends @vodafone @vodafoneuk your chat bot TOBI very rude ! I have been trying to speak to someone about a contract renewal all day but apparently agents are busy all day! is there any way you can help me with my query I cannot do a phone call currently
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Adrian Weller
(@AdyWeller) reported
@broadbandgenie @VodafoneUK Where is the voucher? How long can it take, fifteen months apparently! Never using Vodafone again for anything!
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Ajinkya
(@ajinkyachaobal) reported
@VodafoneUK Surprisingly, Vodafone is saying issue was fixed in less than 2 days. I have spent hours chatting with your support teams over the period of 5 days. I thought of ignoring the speed issue which lasted for more than 20 days. But now I want to raise that too for compensation (2/2)
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Doug Carson
(@Douglascarson) reported
@VodafoneUK your customer service is shocking, went into Balham store to cancel mobile contract. 3 guys sitting round doing nothing told me to dial 191. Sat on call for 40 mins and still waiting. I have other products with you I may cancel. #fail
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Gareth Thomas
(@unclemuncle1) reported
@VodafoneUK I've been trying to contact someone for three days now and keep getting sent round in circles by your on line "help". How do I speak to a person
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Matthew Zaman
(@Maphew) reported
@VodafoneUK why will you issue pac code !! 3 days I have been waiting . Mobi keeps cutting out. #poorservice
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Fen
(@That_Fen_Woman) reported
Hi @WeAreOpenreach, We're supposed to have an engineer visit between 8am and 1pm due to our @VodafoneUK WIFI not working and our landline being disconnected without our consent. Do you have a contact number we can call in case they don't turn up please?
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Richard Ling 💙
(@LingRichard) reported
@VodafoneUK please do better, why do I have to spend an hour on the phone (mainly on hold) to get an update on an incident you have done nothing with! It's a bad joke