Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Gloucester, London, City of Westminster, Alnwick, City of London, Bradford, Chippenham, Southampton, Guildford, Cardiff, Sheffield, Edinburgh, Leven, Barnsley and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Alnwick |
Phone | |
| City of London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@LetsHaveGaybies @VodafoneUK Oh dear! My friends at @VodafoneUK will be able to help. I see they have replied to the Tweet, please DM them so they can assist x
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Maxine Gardner
(@GardnerPamela) reported
from
Great Brickhill, England
@keziahjobartist @VodafoneUK They still have not resolve the issue, so we will be taking our business elsewhere
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James Hacon
(@jameshacon) reported
from
Toddington, England
@Y2StuBFC @VodafoneUK Having same problem all afternoon on @ThreeUK
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Mammoth Cards
(@MammothCards) reported
from
Plymouth, England
@VodafoneUK I think your missing the point. Some customers like to ho into a store and buy things. You never know what else you might buy!!
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❌ Dan Butler ❌
(@dani5l) reported
from
Twyford, England
@VodafoneUK well done 👍 another crap experience with one of your advisors who just doesn’t want my custom!! Thanks for cancelling my order without even trying to resolve it!!
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Just Craig
(@JustCraigyp) reported
from
Carcroft, England
Really regretting joining @VodafoneUK had sim almost 2 weeks, no services since activation, PAC transfer taken almost a week and still not done, shocking service. If you’re switching networks, I’d advise caution!
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Jamie Whiting
(@JwWhiting) reported
from
Banwell, England
@VodafoneUK absolutely abysmal customer service again! Yesterday i order a new Apple Watch, and today my WiFi calling turns off and can’t be switched back on until I sync with my new watch! Which i have no idea when will arrive, so basicallyi can’t use a phone I pay £60 pm for👍🏻
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Daniel 'Tocka' Toker
(@Tockaaa) reported
from
City of Kingston upon Hull, England
@VodafoneUK I currently have an amazing sim only deal with you. I’d like to keep that. My problem is my iPhone 7 seems to be on its way out. I was wondering if you had any deal on an iPhone (any model 8 or above)
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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Darren Falk
(@DarrenFalk1) reported
from
Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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Darren Gamblen
(@dazzlergamblen) reported
from
Fareham, England
@VodafoneUK customer service is appalling. Cant wait to leave! I hope you organise a big family #funday and it rains! You buy a boat and it leaks you buy a car and the wheels fall off or buy a submarine and it floats,and you get tea tree shampoo in not just 1 but all your eyes!
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Maxine Gardner
(@GardnerPamela) reported
from
Great Brickhill, England
Disgraceful customer service @VodafoneUK after 11 attempts trying to sort out our business phone still no solution. After being with you for 12 years, this is a total disgrace
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Sunny Osahn
(@SunnyOsahn) reported
from
Leeds, England
@jagpreetks @CityFibre @VodafoneUK @KirkleesCouncil Damn... I can imagine. You’ll need a few bags of frozen pees to stop all that bruising and swelling!
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Darren Gamblen
(@dazzlergamblen) reported
from
Fareham, England
@VodafoneUK customer service is appalling. Cant wait to leave! I hope you organise a big family #funday and it rains! And you buy a boat and it leaks you buy a car and the wheels fall off or buy a submarine and it floats,and you get tea tree shampoo in your in your eyes.
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Matt Sanderson 🏳️🌈
(@tidaljunk) reported
from
Barrow-in-Furness District, England
@VodafoneUK I’m awaiting a phone call from your customer services team tomorrow. This will determine whether we remain with you (after more than 20 years) or port to another provider.
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@VodafoneUK I am very disappointed with the customer service I have received from you I have been a good customer for a number of years and you have treated me appallingly
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Madhan
(@followcbv) reported
from
Poplar, England
@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
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Christina Naismith
(@ChristinaNaismi) reported
from
Edinburgh, Scotland
Dear @VodafoneUK when do you think you might respond to my complaint submitted in Jan 20 about your most awful customer service and followed by letter to your CEO - no acknowledgement & no response to my account being locked by you since 9 Nov 19! @MoneyTelegraph @BBCRadio4
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@mizzbusby
(@mizzbusby) reported
from
Poplar, England
@VodafoneUK your automated CS is terrible
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Sarah Michael
(@sarbearmichael) reported
from
Dunvant, Wales
Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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CHAN
(@chanteljox) reported
from
Basildon, England
@VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!
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paul mcilwain
(@mcilwain_paul) reported
from
Irvine, Scotland
@VodafoneUK what’s the actual point of your contact centre being overseas, 3rd week of ongoing issues after having spoken to your Egyptian contact centre all I’ve done is repeat my self time after time. Poorest Customer service I’ve ever dealt with
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Tracey Rose
(@wellesleytales) reported
from
Upper Heyford, England
Dilemma of day @VodafoneUK want to send me code by text before can log on to account But no mobile signal in my house/area so can’t receive text 🤔