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Vodafone

Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 66% Internet (66%)
  • 18% Phone (18%)
  • 10% Wi-fi (10%)
  • 4% Total Blackout (4%)
  • 1% TV (1%)
  • 0% E-mail (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Enfield Town, London, Ilkeston, Croydon, Coventry, Hackney, City of London, Newport, Bristol, Bridgwater, Huntingdon, Birmingham, Glasgow, Dunfermline, and Reading.

CityProblem TypeReport Time
Enfield Town Internet 1 hour ago
London Wi-fi 5 hours ago
Ilkeston Internet 7 hours ago
London Internet 9 hours ago
Croydon Internet 11 hours ago
Coventry Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • davegarryfish
    Dave (@davegarryfish) reported

    On a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish

  • Abi_3Ray
    Dawn🐕🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported

    @Iromg @VodafoneUK You what?? That's another one to cancel then.

  • BobGrumpies
    Bob Bluffield (@BobGrumpies) reported

    @Katielou86x @Iromg @VodafoneUK Jeez! I never knew this! Where are their sponsors listed?

  • geordiemammy79
    victoria Jones (@geordiemammy79) reported

    Is there an email address is can send a complaint to please, @VodafoneUK

  • shikariunite
    mṽsh (@shikariunite) reported

    @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

  • LeCoq_79
    Le Coq (@LeCoq_79) reported

    The @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.

  • MancunianCaviar
    Liam (@MancunianCaviar) reported

    Hey @VodafoneUK, you have scheduled maintenance in my town, lasting until 18th September. I literally have 0 connectivity. Unless I’m on WiFi, I can’t make any calls or texts. Any chance of having my bill for the month refunded, seeing as I’m getting no service from you?

  • seen_less_1
    GIA (@seen_less_1) reported

    Hi Vodafone UK. I have an LG GR500FD that is locked to Vodafone UK. The phone displays “Invalid SIM card network lock.” I am currently in Nigeria and need the Network Unlock Code (NUC/NCK). Your online NUC form and webchat aren’t working for me. @VodafoneUK

  • CharlieChaddy
    Charles Chadderton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CharlieChaddy) reported

    @ZiaYusufUK Shut @VodafoneUK down. Nobody needs them.

  • mark_partington
    Mark Partington (@mark_partington) reported

    @VodafoneUK big mistake. Not going to do you any favours. Who was the idiot that thought if this ? If senior management signed this off then they need to resign ! @GBNEWS @PatrickChristys

  • brandirisx
    IRIS (@brandirisx) reported

    @VodafoneUK i’m currently walking through the east midlands from ipswich to manchester and i haven’t had any roaming data or calls on my phone for 3 days now, i’ve activated my new sim after my phone was stolen a few weeks ago but i still don’t have access to maps or essential information that would make this journey way more easier, please help

  • Elizabe50513818
    Elizabeth (@Elizabe50513818) reported

    @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

  • HvrRoberts
    Heather Roberts (@HvrRoberts) reported

    @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!

  • LeCoq_79
    Le Coq (@LeCoq_79) reported

    The @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.

  • blindandb0ujee
    carys (@blindandb0ujee) reported

    @PolariChat @VodafoneUK Definitely not, they would never ring from an 07 number

  • DannyBee595
    Danny B (@DannyBee595) reported

    I've had such a frustrating experience upgrading with @VodafoneUK , I wish I hadn't bothered. The bloatware on the Honor Magic V6 is already horrendous, but then I have to contend with pre-ticked boxes to install even more of the crap in "Vodafone Appbox"... which can't be skipped or closed. So I've had to go through 3 (full) screens of apps which nobody wants and had to untick the apps which Vodafone conveniently (and sneakily) ticked on my behalf. This is a great way to ruin the arrival of a new phone, which should be a positive experience. My mood is already frustrated from this, that's before I even start to uninstall all the other crap that HONOR put on their phones. I remember the pain I felt when I got my last phone trying to get rid of the Vodafone bloatware, but 3 years on it is so much worse now. NOBODY WANTS THIS JUNK. You're ruining the experience of what is meant to be your main product/service. Poor show.

  • ShazzerMac3
    ShazzerMac3 (@ShazzerMac3) reported

    Hey @VodafoneUK why are you giving out free SIM cards to illegal immigrants. I’m a long standing customer and will be moving my account until you cease aiding abetting illegal immigrants into this country. Shame on you.

  • alvarsa1
    Salvador Álvarez Río (@alvarsa1) reported

    @VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.

  • EuclidAlgorithm
    adyh (@EuclidAlgorithm) reported

    @Terrenc20723630 @Iromg @VodafoneUK How come they're always showing up as the cheapest option for me? And with the best customer service?

  • OdetteBougette
    Odette (@OdetteBougette) reported

    @VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!

  • shikariunite
    mṽsh (@shikariunite) reported

    Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

  • Ramasesuk
    Ian Robinson (@Ramasesuk) reported

    @VodafoneUK why has your coverage/signal been absolutely awful for the last few months in north Devon? Is it because you joined with 3 and have shut down your own masts and are using there’s?

  • RogueOne18
    Rogue One (@RogueOne18) reported

    Now for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested

  • JaniceGaches
    Janice Elaine (@JaniceGaches) reported

    @POldfieldMusic @Iromg @VodafoneUK We don’t need reform to tell us this country has gone to the dogs anyone with half a brain cell knows it and if you can’t see it you’re the ones who need the help

  • SteveJHarris
    Steve Harris🐺🦞 🇺🇦 (@SteveJHarris) reported

    @VodafoneThreeUK @VodafoneUK @ThreeUK In the last month the Three signal in Stonehaven town centre, Aberdeenshire has deteriorated beyond belief. You can sometimes make a call but nothing else. What has happened?

  • RogueOne18
    Rogue One (@RogueOne18) reported

    @EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.

  • RonHarriso22498
    Ron Harrison (@RonHarriso22498) reported

    @VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !

  • Gram40270969
    Gram40 (@Gram40270969) reported

    @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

  • liarpoliticianz
    Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported

    @Iromg @VodafoneUK If you really want to know what it's like to be screwed on mobile phone tariffs, you should be a PAYG customer like me. cc. @Jasmineeec6

  • MigrantTrackUK
    Migrant Tracker UK (@MigrantTrackUK) reported

    @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.