Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (61%)
- Phone (15%)
- Wi-fi (12%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Henlow, London, Harrow, Norwich, Belfast, Gosport, Glasgow, Croydon, Manchester, Newcastle upon Tyne, Caerphilly, Basildon, Birmingham, Airdrie, and Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Henlow
|
Internet | 6 hours ago |
|
London
|
Internet | 7 hours ago |
|
Harrow
|
Internet | 8 hours ago |
|
Norwich
|
Total Blackout | 8 hours ago |
|
Belfast
|
Total Blackout | 21 hours ago |
|
Gosport
|
Phone | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Robert California (@RobertCaliCEO) reported@bryonycdc @VodafoneUK Never had an issue with them 👍🏻
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🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported@BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really
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Gill R (@thespiralquirk) reportedDearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄
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Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?
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Tamzin (@TweetsByTamzin) reportedSo funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.
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Holly (@Holly_Radcliffe) reported@VodafoneUK been without service since Monday. I cannot make phonecalls or be contacted. This is a huge concern as I have had to inform my daughter’s school if I am needed to call my husband. You expect me to pay my bill but I am not getting a service at all ???
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cath (@CatheasthamMc) reported@VodafoneUK I need customer service assistance and I cant seem to get any. can someone help. #tobisntworking #cantcancelsubscription
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El ⛅️ (@its_just_el_) reported@VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot
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Graham Neden-Watts (@grahamneden) reported@VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.
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Daniel Pybus (@danielpybus) reported@VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"
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Marko492 (@Marko_492) reported@VodafoneUK why is your wifi absolutely shocking, want to watch a video too bad your only option is 240p with stuttering. Why the hell am I paying for fibre 900, such a scam
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t (@T0MMYC_) reported@VodafoneUK how on earth is your 5G broken across the entire of the country??? No working 5G signal in Manchester, Liverpool, & just been in London with NO signal. Piss take
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Holly (@Holly_Radcliffe) reported@VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.
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MagivaMark (@MagivaMark) reported@VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.
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bryony (@bryonycdc) reportedavoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.
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AM (@itsmeitsmeandy) reported@VodafoneUK im not even set up yet and already you are threatening to take money this is why i dont like doing direct debit with broadband providers, telling you now take money b4 you are even my provider i will cancel the order and raise a direct debit dispute with my bank
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Jhon Miro (@JhonMiro4) reported@VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .
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🇳🇬✨ (@Cajovi_Daniel) reportedIs @VodafoneUK broadband down? Or is it just mine?
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Mike 'The Caretaker' (@MikeSparkes2) reported@VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi
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iKyle 🇺🇦🏳️🌈#SaucyMinx (@iKyle2017) reported@VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!
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TheMightyi (@themighy_i) reported@VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please
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Justin Arnold (@justin_arnold) reportedAfter 25+ years with @VodafoneUK ,I’ve finally realised customer loyalty means very little. Endless emails about “valuing customers” and the rewards programme, yet after applying for multiple events and offers over the years I’ve received absolutely nothing… NOTHING.
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Helen Woolf (@helenwoolf2) reported@VodafoneUK please contact me asap. I’m tired of your terrible customer service
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antony hall (@anonymous_stAff) reported@VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??
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JMF1498 (@JMF1498) reported@VodafoneUK The worst broadband we've ever used. Nowhere near the guaranteed minimum speed either absolutely awful.
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Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported@VodafoneUK Worst service experience .
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Fortune Imports (@MrMBajaj) reported@VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.
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Bob Baird (@VanDeretto) reported@VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?
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✨Taryn H ✨ (@Taz_Pricey) reportedWow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!
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CD_Zombie (@CD_Zombiee) reported@VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist