Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 12/12/2025 01:35

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Sutton Coldfield, London, Croydon, Dublin, Keighley, Hackney, Carlisle, Treharris, Liverpool, Nottingham, Telford, Leeds, Wick, Harringay and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSutton Coldfield Internet
United KingdomLondon Internet
United KingdomCroydon Total Blackout
IrelandDublin Phone
United KingdomKeighley Internet
United KingdomHackney Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • beckyj137 Becky (@beckyj137) reported

    @VodafoneUK my boyfriend hasn’t had signal for the last 3 hours - is there an issue in our area? How can we check?

  • mumherts S A Clark (@mumherts) reported

    @VodafoneUK But as a very long standing customer you should be giving us offers prior to renewal.

  • R_casa Rachid Harti (@R_casa) reported

    @VodafoneUK Any prize will do as I never won anything with Vodafone #VeryMeRewards

  • ethansum Mazza (@ethansum) reported

    @VodafoneUK worst customer service and your staff lie!! Waiting two months for nuc code from @Apple through vodaphone. My daughter not able yo use her phone for two months of contract i have paid for! Awful awful

  • katbbez18 Katherinelouise falconer (Kat) (@katbbez18) reported

    @VodafoneUK I’d like to win iPhone 11pro max and an Apple Watch to help me with losing weight

  • GrumpyKav Kav (@GrumpyKav) reported

    @VodafoneUK Have waited, heard nothing still have same issue. WiFi is not visible on the laptop. It sees multiple wi-fi's and connects to my phone hotspot but the broadband WiFi keeps disappearing from its list of available connections.

  • vickyn1 vicky martin 🎈 (@vickyn1) reported

    @VodafoneUK I would be happy to win anything. Never won before so will be grateful with whatever I win 🥳🥳🥳

  • gemmaawhitby Gemma (@gemmaawhitby) reported

    @VodafoneUK Hey how Minch will I get if I trade in my iPhone 8 to help towards my next contract my contact ends in October and I was looking at the iPhone se with unlimited everything with entertainment

  • shanet48 Shane Turner (@shanet48) reported

    @VodafoneUK Going to leave Vodafone as soon as I can crap deals for long stay customers offers of free iPads only if home WiFi was purchased du not free then very me rewards since it’s inception not won once joke

  • lainey_79 Elaine H (@lainey_79) reported

    @VodafoneUK No notifications - shocking service - great way of keep people’s money!

  • dommell dommell cordero (@dommell) reported

    @VodafoneUK Is there really winners or just BS? Because i checked google and I don't see any comments saying they won or names of winners. I am paying for veryme service + a 5g service that only give 3g on my area specially my house! Vodafone you are breaching my contract! experience is 4/10

  • DianeTa31600148 Diane Taylor (@DianeTa31600148) reported

    @VodafoneUK Decent upgrade when due not paying stupid amounts of money. Been a Vodafone customer for 25 years and have never once had a half decent deal for being a loyal customer

  • RobinGatenby J. Robin Gatenby (@RobinGatenby) reported

    @VodafoneUK I have 2 handsets on my account for upgrade now so that would be a great start - flagship Nokia for me and iPhone for my wife, years free broadband would be good and a good strong signal at my daughters, in West Cornwall, please! I have been a loyal customer for over 23 years now

  • DacostaKJ Karrie-Jo Da Costa (@DacostaKJ) reported

    @VodafoneUK Would be happy with anything never win anything x

  • katbbez18 Katherinelouise falconer (Kat) (@katbbez18) reported

    @VodafoneUK Or and apple Ipad to help me with my college course

  • myrtle_ap Myrtle AP (@myrtle_ap) reported

    @VodafoneUK after shocking service from your tech team, a formal complaint that no one has replied to, and being kicked off my Vodafone broadband for the 5th time in as many hours, I've truly had enough. Will someone please sort this out before I go to the ombudsman?!

  • JenniferRidgway Jennifer Ridgway (@JenniferRidgway) reported

    @VickyPickles4 @angelaeagle @VodafoneUK We never heard about those 😔 and my son has been online learning since October. Something like that would have been a god send 😫

  • Wress34 Lynne Wressell (@Wress34) reported

    @VodafoneUK #VeryMeRewards I would like to get my eldest son the latest x-box he has been trying to save to buy it also for my daughter an Nintendo switch and my other son the madolorian dress up set. and for me a four wheeled wheelator with brakes and seat to help me get about more.

  • SophieLambrou Sophie Lambrou (@SophieLambrou) reported

    @VodafoneUK @VodafoneUK #VeryMeRewards I have yo say I have been a loyal customer for over 20 years but when I have had a problem its always been rectified when I get through to 191, service level on the whole has been very good. @VodafoneUK #VeryMeRewards on my wish list is a HH wig

  • FionaFionaluc Fiona Lucas (@FionaFionaluc) reported

    @VodafoneUK I'm fine thanks I called up but I cant use the toby it doesn't work

  • JenniferRidgway Jennifer Ridgway (@JenniferRidgway) reported

    @angelaeagle Shame Vodaphone customers can’t get the same help @VodafoneUK

  • DacostaKJ Karrie-Jo Da Costa (@DacostaKJ) reported

    @VodafoneUK #VeryMeRewards Would be happy with anything never win anything x

  • macca79 David Mclaren (@macca79) reported

    @VodafoneUK Anything nice to brighten these dull days due to this awful pandemic that is taking over #VeryMeRewards

  • AJ_Cairns_ Andrew Cairns (@AJ_Cairns_) reported

    Vodafone as some sly bastards. Absolutely abysmal customer service @VodafoneUK I just wanna transfer my ******* number you dumb shits 😫

  • iamgoggs Goggs (@iamgoggs) reported

    @box_social_ttv @VodafoneUK Lol. I managed to get over 150mps on download today but around 1.4mps on upload. Customer service have been fantastic and there's not much they can do. So I'm going to escalate this all the way to Jane Vodafone's office.

  • JenniferRidgway Jennifer Ridgway (@JenniferRidgway) reported

    @VickyPickles4 @angelaeagle @VodafoneUK SIM cards are usually cheap or free but u gotta still top them up. The price of data if ur not on contract really bites 😬. I’m on a Vodaphone contract with only 1gb and when it creeps over that 1gb my bills are the cost of a fancy phone with extra crap lol.

  • MrsJonesSaz Sarah Jones (@MrsJonesSaz) reported

    @VodafoneUK A laptop, to help the kids with their school work. Sharing 1 laptop, between 2 kids and me working from home, is not fun! #VeryMeRewards

  • Lorrainexxxxx Lorraine Owen (@Lorrainexxxxx) reported

    @KIRKDGAV @VodafoneUK Did you sort your issue ? Having plastered@on Facebook my issue was sorted

  • mdonkin Martin 🇪🇺🏳️‍🌈🔶🚴‍♂️ (@mdonkin) reported

    @ihunbun I often think that the UK has pretty dysfunctional broadband market, but at least when I mentioned on Twitter that my broadband dropped out for 10mins @VodafoneUK, jumped on it and are monitoring my line for problems over the next 24hrs.

  • SharkBarky Kai Preshaw 🍪 (@SharkBarky) reported

    @VodafoneUK again broken promises by Vodafone UK promised a call back today about a extraordinary case that I find myself in but with no joy and making a complaint doesn't help can someone please call me back about the resolution that is proposed!