Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 09/14/2025 23:10

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Croydon, Dublin, Coventry, Luton, Paddington, Leicester, Oldbury, Birmingham, Norwich, Ely, Southend-on-Sea, Hammersmith, Sandy and Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
IrelandDublin Internet
United KingdomLondon Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RisleyJoanne Baroness Risley #TakeBackBritain 🐟 🇺🇦 🎪 ✊3.5% (@RisleyJoanne) reported

    @VodafoneUK You’re crap. We won’t be using you again. You changed my landline number and I’ve wasted hours on the phone trying to get it sorted.

  • domeafavour_16 Nick O (@domeafavour_16) reported

    @Utd_76 I was about to go back to @skytv due to @VodafoneUK broadband and service being shite. Now I’m wondering again, that guy interviewing that girl is an awful bollix. I’m no Sinn Fein fan and all that RA shite. But there was a cause & effect. England did plenty of harm for centuries

  • Crowsaccount Crow (@Crowsaccount) reported

    @VodafoneUK Nah, avoid them like the plague! Moved all 4 of my family’s contracts to other suppliers, after 14 years! Vodafone are a nightmare, customer service lie, no loyalty to long standing customers, wrongly charged for things they then won’t reverse. Biggest pain in the *** ever!

  • plantzombie666 sly 🌱🧟‍♀️🎃 (@plantzombie666) reported

    just a heads up theres a bomb in the HQ in germany at office 3 and 6 i suggest you fix my problem or im setting them off @VodafoneUK @VodafoneGroup

  • ChaoticMood10 Chloe Godfrey (@ChaoticMood10) reported

    @VodafoneGroup @VodafoneUK Absolute scammers. Tried to take £70.58 for my Wi Fi bill TWICE, even though it should have only been £30/40 and now because i "haven't paid the bill" they have suspended my phone service.

  • mtown_finest money mitch! (@mtown_finest) reported

    @VodafoneUK worst company in England how can I be waiting for 1 month plus cut my old Wi-Fi off after offering me a upgrade to fibre optic then now telling my installation today cancelled to tell me they now coming on the 20th to check if my house can have the new fibre optics ok

  • steve1215 Steve (@steve1215) reported

    Hi @VodafoneUK I'm out of contract on home broadband, but your customer support say they won't offer me the same deal as new customers get via @MoneySavingExp Would you prefer I leave and join Shell for broadband? Seems a bit daft.

  • Nicola_M_Kerr Neacag NicIllechiar (@Nicola_M_Kerr) reported

    @VodafoneUK I've replied to you and is still automated answer. Im not paying you £70 for service I didn't use and you wouldn't let me cancel. Take me to court. You will lose.

  • hooker1uk Paul ****** (@hooker1uk) reported

    @VodafoneUK are you ever going to get back to me about the signal issues in Luton, Dunstable and Houghton Regis? It's getting worse and not responded to my pm's

  • Al_Dngrfld Alan_D (@Al_Dngrfld) reported

    @VodafoneUK Award-winning? Didn’t know there was a worst in industry award for customer service.

  • andyr3ad Andy Read (@andyr3ad) reported

    @VodafoneUK please help, my wife & I are having a nightmare transferring her out of contract number to voxi, your team said theyd done this 3 days ago and its not completed, we've now tried to do it ourselves and it's saying invalid PAC code, we have a voxi sim we've topped up

  • taraj223 Jeyran (@taraj223) reported

    @VodafoneUK Hi @VodafoneUK,by now you've heard about #IranRevolution,new round of uprising in Iran after the brutal death of #MahsaAmini.Internet is cutoff in Iran and many diaspora Iranians cannot contact their loved ones.Would you support us by making cheap or free call packages to #Iran?

  • SebastianEPayne Sebastian Payne (@SebastianEPayne) reported

    @VodafoneUK I’ve sent you a DM with a customer service query

  • hooker1uk Paul ****** (@hooker1uk) reported

    @VodafoneUK Did that and got a dumb response. I wouldn't have asked if I'd done the basic checks. Had 6 friends with me for lunch today, all on Vodafone with same issue.

  • lucapavel giorgia (@lucapavel) reported

    @hooker1uk @RoyalHoughton @VodafoneUK About time someone is talking about this problem When I used to work in Houghton Regis,,,I had to get a second phone just to be able to have a line Was a nightmare for everyone trying to get to me with or from #vodafone I left them...

  • JulieAtkins12 Julie Atkins (@JulieAtkins12) reported

    @VodafoneUK what is the best way to get an issue resolved? Where can I email a complaint to? I have spoke to your call centres for 2.5 hours and every time we nearly resolve the issue the call is disconnected and no one calls back

  • Angie071072 🎵Angie J Howard🎵🏴󠁧󠁢󠁷󠁬󠁳󠁿🇳🇴 (@Angie071072) reported

    @VodafoneUK It's mobile connection in the WA5 1HF area. Delayed signal & my parents can now only use phones upstairs in their home?

  • Mark57317213 Mark (@Mark57317213) reported

    @VOXI_UK @vodafoneuk so i ask for a manager to call me back from Customer Relations on monday told 24-48 hours. But instead for some reason i get normal Customer Relations Advisors calling me. What ******** is going on. Someone needs to sort this today!!!

  • Yulureum Yulureum (@Yulureum) reported

    @VodafoneUK Hi, The broadband gigafast 900 I’m paying for isn’t what it was sold to me as, it’s an inconsistent mess in the evenings with high packet loss and has been for the last 20 days, been cut off 3+ times due to bad lines. What’s your address to send mail to please?

  • DarrenJStatham Darren J. Statham (@DarrenJStatham) reported

    @VodafoneUK I understand you can remotely log in to my router and upgrade the firmware to resolve technical issues... Are you able to do the same to Liz Truss & upgrade her firmware? She's gone wrong.

  • conor_wisson Conor Wisson (@conor_wisson) reported

    @VodafoneUK i have taken out another contract and have 2 active pay monthly. only one is showing up on my account when i sign in how do i get both to show up on the app?

  • plantzombie666 sly 🌱🧟‍♀️🎃 (@plantzombie666) reported

    @hexadx @VodafoneUK @VodafoneGroup aint no joke this time i suggest they fix it. seriously.

  • NealBarrett12 Neal Barrett (@NealBarrett12) reported

    @VodafoneUK stunned to be told by one of your operators to chuck my old router in bin as you don’t offer a returns service. How is this sustainable? Shameful #plasticpollution #COP27

  • iamRed_ron Ronit Sen (@iamRed_ron) reported

    @VodafoneUK Any issues with network at Wembley Park? Don't have network indoor.

  • GillCurrie7 Gill Currie (@GillCurrie7) reported

    @VodafoneUK I've sent a dm. Needing help with an order please

  • disappointed86 Will (@disappointed86) reported

    @VodafoneUK How long does my broadband speed need to be below the guaranteed minimum speed before I can bin you off? Your service and 'help' are ****.

  • markaizatt MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

  • R_Ellss Rae (@R_Ellss) reported

    @VodafoneUK hiya, no phone signal in RH13 area. Are there issues?

  • matt_kon Matthew Konieczny (@matt_kon) reported

    .@VodafoneUK how do I get a new phone? Spent 3 hours trying yesterday, 1 hour in store today. Your systems are always down. My wife has @TheO2 and did it in 30 min last week

  • Jigypeper Ahmed Hagi (@Jigypeper) reported

    @VodafoneUK, why is my internet running slow? 324.15MB, I'm paying for 900MB.