Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/07/2026 09:40

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Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Bristol, Portsmouth, London, Isle of Wight, Castleford, Camden Town, Newham, West Bromwich, Huddersfield, Batley, Rochester, Stotfold, Alloa, Edinburgh and Cookstown.

Loading map, please wait...
City Problem Type Report Time
United KingdomWatford Phone
United KingdomBristol Internet
United KingdomPortsmouth Wi-fi
United KingdomLondon Total Blackout
United KingdomIsle of Wight Total Blackout
United KingdomCastleford Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TaylorLDN Ryan Taylor (@TaylorLDN) reported from Sittingbourne, England

    In Nov 2018 I got an iPhone XR from @VodafoneUK with unltd data for £36 a month. Nearly 2 years later the price has gone up to £51 a month for the same phone but only 48GB of data. If anything the price should have gone down 2 years later. Time to switch to Sky I think 🤔

  • joprice1506 joanne price (@joprice1506) reported from South Perrott, England

    @jayrobinson96 @VodafoneUK Is it not working?

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • Siobhan_Connell Siobhan Connell (@Siobhan_Connell) reported from Wilmslow, England

    @VodafoneUK oh yeah nice one when you cut us off 3 mins into a customer service call. #cantgetthestaff

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK please can you remove the “Secure Net” service from my account it’s very disappointing that I requested not to have this feature or service added yet it’s added. And I have to now contact you again 🤨👎🏼

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • ewen_ian ian ewen (@ewen_ian) reported from Royal Wootton Bassett, England

    @VodafoneUK Your websites not working you don’t answer your phones

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lindsaydr Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • Siobhan_Connell Siobhan Connell (@Siobhan_Connell) reported from Wilmslow, England

    @VodafoneUK can’t handle the traffic...bruh fix your network. It ain’t that hard

  • bishy4 leigh bishop (@bishy4) reported from Fair Oak, England

    @jimmymorgan76 @VodafoneUK They are good at selling but dogshit at customer service, always have been & don’t seem to care one bit about improving it!! I’ve left them now thankfully

  • CarolVivona carol vivona (@CarolVivona) reported from Ballingry, Scotland

    @VodafoneUK I am without internet service! It’s says that’s connected to internet but I get not signal at all can you advice? Thanks

  • AntheaTurner1 Anthea Turner (@AntheaTurner1) reported from Kensington, England

    @DPDgroup_news I have had the worst experience with #DPD you surround yourself with technology but can’t drop a phone from @VodafoneUK to a customer with a doorbell that works, a 24 hr Concierge and clear instructions given via your app 🤬

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • catherinem23 Catherine Mangan 💝 (@catherinem23) reported from Aughils, Munster

    @EXCBAYBAY @whereskay @VodafoneUK Me too having broadband issues

  • GraemeBWilson Graeme Wilson 🐀🐾🦇🐝🕷️🐌🐞 (@GraemeBWilson) reported from Denholm, Scotland

    @VodafoneUK can you help? My parents are in their 70s and had set up a monthly Debit Card payment on PAYG. They wish to cancel it but don't know how. Is there a number they can call to cancel?

  • lindsaydr Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • szdar Shumailla (@szdar) reported from Harrow Weald, England

    @VodafoneUK once again shoddy service from you - being hassled by your people about fraud that took place on my account in 2009! Why is an external agency contacting me when you never resolved this when I alerted you to it!!! #dire #vodafone

  • babbitfoster ᑕEE ᗷᗩᗷᗷIT ⚜️ (@babbitfoster) reported from Motherwell, Scotland

    @VodafoneUK Still waiting for my sim to be actived and await a reply from DM, Customer service is horrendous

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • ibaird73 Ian Baird (@ibaird73) reported from Aldridge, England

    @VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • NadilAhmed_ نا🇧🇩 (@NadilAhmed_) reported from Milton Keynes, England

    @yxzy_a18 @VodafoneUK Damn cuz you gonna do that to me snnnn 🥱 // you tell me should I spend 20£ or 22£?

  • GraemeBWilson Graeme Wilson 🐀🐾🦇🐝🕷️🐌🐞 (@GraemeBWilson) reported from Denholm, Scotland

    @VodafoneUK Bank said they could not help. Thanks for your assistance will pass on to my parents. 👍

  • sarahlc34 sarah clifford (@sarahlc34) reported from Rhoose, Wales

    @VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄

  • msslryder S Ryder (@msslryder) reported from Sheffield, England

    @Capwei Why didn't you tag @VodafoneUK for their appalling service.

  • ewen_ian ian ewen (@ewen_ian) reported from Royal Wootton Bassett, England

    @VodafoneUK Ok if not I am going to cancel my contract