Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Sittingbourne, London, Maulden, Portsmouth, Attleborough, Bromsgrove, Thetford, Blyth, Tower Hamlets, Croydon, Edinburgh, Upton, Clitheroe, Northampton and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sittingbourne |
Phone | |
| London |
Internet | |
| Maulden |
Phone | |
| Portsmouth |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@craigyboi76) reported
@VodafoneUK All sorted.. Turns out I never read the email properly... Thanks for the reply
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itsy bitsy
(@itsybitsyTni) reported
@VodafoneUK been a customer with you for almost 15 years and now due an upgrade. Sadly your retention team have been unable to come close to providing me with a deal that other black friday deals are offering... over £10 disparity. So its time to part ways.
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Samsung
(@Samsung71678278) reported
Never trust @VodafoneUK @VodafoneGroup @VodaIdea_NEWS In India for Bank OTP, customer care services and for any emergency uses. Tattichhap network... Worst , pathetic and horrible network #vodafoneidea #Vodafonedown #vodafoneindia
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leah
(@leaahalexandraa) reported
Never again am I getting a contract out with @VodafoneUK @VodafoneGroup there’s been nothing problems!!!!
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Nick Levett
(@nicklevett) reported
@VodafoneUK your checkout is broken in both the iOS app and site. No upgrades can be had
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soggysausages
(@Catheri69509357) reported
@VodafoneUK is it possible to speak to an actual person and not the ridiculous automated service - I need to ask a question about the purchase of a new phone
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Stewart D
(@StewartAndGina) reported
@VodafoneUK the issue is that its selecting channel 13 which may be what the router thinks is the best channel BUT the roku express operates on channels 1 - 11 only so i need the channel set to within that range
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Masterpem
(@Masterpem) reported
I have cried so much this week due to issues with @VodafoneUK I just want my phone to work. Lockdown + no phone = breakdown 😥
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Zindiak.co.uk (ITIL4 FND £200, MP £300)
(@ZindiakLimited) reported
Well it took quite a while but Cherry managed to help us. I don't think she was help by @VodafoneUK IT systems or their overly and unnecessarily complex product and service offers. @VodafoneUK certainly need to adopt the ITIL principle "Keep it simple".
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Stewart D
(@StewartAndGina) reported
@VodafoneUK i have done the DM now, as i stated i have been intouch with the customer service for broadband technical help and quite frankly they are useless and to busy sticking to their hot sheet and script and cant solve the issue
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Christel Van Rijn
(@stellacvr) reported
@VodafoneUK I msgd my number a day ago and no reply... just got a text that i won’t even get another update for another 10 days... so that is now OVER 4 weeks!!!! Shocking service as usual!!!
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Yasir Qayam
(@Yasir_Qayam) reported
@VodafoneUK 2 days and counting for a response. Take your time. Take your time and my money. And keep providing shitty service.
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Susannah Cooper
(@susannahcooper) reported
@VodafoneUK absolutely shocking service. Promised a call back in 48 hours, never got one and so called back and I have just spoken to the rudest person! Told me I should know what I’m doing! Asked to be put through to someone else and she put me on hold then cut me off
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Luis
(@luisajmiller10) reported
@VodafoneUK So your live chat person offered me nothing to match sky. Your sales team offered me nothing. I then request my PAC code and what do you know i get offered a deal i was actually after. Wasted so much time on hold. That is a poor practice and very poor customer service!!
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Carphone Warehouse
(@CPWTweets) reported
@MrGoodThings @VodafoneUK Hi, Sorry to hear about this. Please can you send us a DM regarding your issue. Sam
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ShannLouiseReynolds
(@ShannLouiseRey1) reported
@VodafoneUK is the most rubbish phone network company to deal with complaints. If you are choosing a network provider do NOT choose Vodafone, even if they are the cheapest option. #drama #badnetwork #poorcustomerservice
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Susannah Cooper
(@susannahcooper) reported
@VodafoneUK absolutely shocking service from your call centre. Promised a call back earlier in the week as problem on my account, never received one, tried calling again and just been told I should know what I’m doing! Possibly the rudest adviser I’ve ever spoken too !
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Stewart Hardie
(@StewieHardie) reported
@VodafoneUK @weirdavid1 Vodafone are wrong in this case there is a way to get one PM me and I'll help sort it out
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Damien A Passmore
(@damien_a_p) reported
Hey @VodafoneUK if you're gonna keep people on hold for 20+ minutes maybe don't just have the same two terrible songs on repeat. Especially as one has a spoken bit at the end that makes us think we've got through to an operator...
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cgbgeek
(@cgbgeek) reported
So, so tempted to ditch @ThreeUK and switch to @VodafoneUK . Notwithstanding the service reliability, I really, really fancy a Pixel 4a 5g and the VF deal looks good. If only I had done more than 9 months on 3. 😭😭😭
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Andy Wormald
(@amwbooks) reported
Just had to upgrade phone first class customer service online from @VodafoneUK
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VFN
(@viewfromnow) reported
@VodafoneUK The Sure Signal admin function on your website has not been working now for 24 hours. I need to register a device. When will it be working pls?
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Nick Levett
(@nicklevett) reported
@VodafoneUK Yes you have a JavaScript error on the page preventing the display. Flashes up and then white page. Tried on phone and computer night the same, with and without blockers - same issue
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ShannLouiseReynolds
(@ShannLouiseRey1) reported
@VodafoneUK You won’t be able to solve the problem so it’s pointless having to repeat myself again and again
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Lee Boot SOM
(@LeeBoot5) reported
@VodafoneUK do not go near this firm, worst ever #useless #worstfirmever #worstbroadband
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Ercan Yildiz
(@ErcanYildiz01) reported
@VodafoneUK Congratulations on finally supporting ESIM but why is it that you do not Support the iPhone 8 and iPhone X? When these were the pioneering phones for the standard? Please can someone look into this for me as I believe this should be a non issue
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Jodig1234
(@Jodig12341) reported
@VodafoneUK I have made a complaint, chased it and still no reply, after 2 years of you overcharging me and being passed from pillar to post
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leah
(@leaahalexandraa) reported
Never again am I getting a contract out with @VodafoneUK there’s been none stop problems since I’ve been with them!!!!!🤬
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Mehboob
(@Mehboob0987) reported
@VodafoneUK Vodafone is absolutely ****. Every time I need to use 4g for some thing important, it’s super slow and sometimes doesn’t even load anything. They take full payment every month for this Bullshit service