Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/14/2026 18:05

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Hackney, Newcastle upon Tyne, Coventry, London, Cardiff, Halifax, Dublin, Paddington, Swindon, Southampton, Enniskillen, Lochwinnoch, Nottingham, Yeadon and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomCoventry Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCardiff Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LimeyF limey fork flinger (@LimeyF) reported

    @Keb19Rre @VodafoneUK @mouthwaite Totally agree. Vodafone have a terrible network coverage & horrendous customer service. Try getting them on phone. Can’t wait for my contract to expire.

  • AndrewJB_E13 AJB (@AndrewJB_E13) reported

    @VodafoneUK Are you guys having issues today, trying to call the home move department, I go through all the options and it says "thanks were connecting you now" and then it goes silent and cuts off.

  • nicoinsheppey steve nixon (@nicoinsheppey) reported

    @VodafoneUK is it possible to by a spare key ring accessory for my Vodafone Curve? My dog has chewed hers and broken it but can’t find spares online

  • Edinburgh59 Alex (@Edinburgh59) reported

    @VodafoneUK How long does it take Vodafone engineer's to fix a mobile network problem since 9:30am this morning??

  • justme48 Linda Anderson (@justme48) reported

    @Keb19Rre @VodafoneUK @mouthwaite I've been with Vodafone for years with absolutely no problem

  • iamsrk_001 Shah Raaz Khan (@iamsrk_001) reported

    @VodafoneUK @primevideouk Hello Vodafone Team are you taking care of all service providers network @VodafoneUK Network worst in our why distribute more SIM card. I have Problam To Vodafone Network Is Very Slow Work Please Solve My Problem !

  • Emiily_Beastiie emily. (@Emiily_Beastiie) reported

    Classic @VodafoneUK wanting to charge you more than you’ve been paying for 2 years for the same deal. I can’t see me being a customer with them for much longer.

  • d_awalters Aiden Walters (@d_awalters) reported

    @VodafoneUK my broadband is out os there any problems in the sw16 area?

  • TheBarGuysUK The Bar Guys (@TheBarGuysUK) reported

    @VodafoneUK @primevideouk I have lots of friends except i cant speak to any of them because my phone doesnt work and it’s been a week of phone calls now to @vodafoneUK trying to solve this issues. False promises daily. Joke of a service!

  • HazelEck Hazel Eccleston (@HazelEck) reported

    @VodafoneUK @mouthwaite Don't go to Vodafone. When I left them they overcharged me and then kept me calling back for hours and weeks to sort it out, presumably while they reaped the call charges. Very rude customer services too.

  • TamzinBoughtwo1 Tamzin (@TamzinBoughtwo1) reported

    @Keb19Rre @VodafoneUK @mouthwaite Never had a problem with Vodafone, brilliant WiFi, very helpful staff in the shops and on the phone

  • TheBarGuysUK The Bar Guys (@TheBarGuysUK) reported

    @VodafoneUK Rather than posting this nonsense why dont your customer service team stick to their promises and get back to customers having actual issues with their phones. It’s been a week now. Joke!

  • SGALORE2 #ENDSARS🇳🇬 (@SGALORE2) reported

    My connection/signal has been so poor over the last week . @VodafoneUK

  • planetf1 Nigel Jones (@planetf1) reported

    @Sam_McK_88 @VodafoneUK @ThreeUK Typical is having signal (2+ bars) but very low data throughput, at times not even being able to connect to speedtest site. Is patchy though. but can mean most of walk from home is poor data (hence frustration). East of brighton (ie kemptown) can be awesomely fast.

  • Crypto_Sisters The Fabulous Crypto Sisters (@Crypto_Sisters) reported

    @Userunk83760095 @Independent I think @VodafoneUK must also be hit I've got zero network connectivity.

  • SilverDionysus SilverDionysus (@SilverDionysus) reported

    @VodafoneUK wifi gone down in SE25

  • LikesGold JackieLikesGold (@LikesGold) reported

    @Keb19Rre @VodafoneUK @mouthwaite I'm with Vodafone and have been for about 15 years. Never had any problems at all

  • TheBarGuysUK The Bar Guys (@TheBarGuysUK) reported

    Do you ever call your customers back @VodafoneUK @VodafoneGroup ? Would love the irony of the-phone-company-that-never-makes-a-phone-call if this wasn’t my business you were affecting!

  • doitinwellies Doitinwellies (@doitinwellies) reported

    @VodafoneUK your 4G signal and general network seems to be having problems around the Cheddar and West of the Mendip Hills in Somerset. Is there an issue?

  • ktsimmo Katie (@ktsimmo) reported

    @VodafoneUK Already complained via your web chat multiple times in regards to cell service & customer service. You just want to save face on twitter

  • confuzcious El (@confuzcious) reported

    @VodafoneUK why does my broadband keep cutters no out. Absolutely shoddy service. It was down the whole day 5 days ago. Now looking like doing it again

  • sarahpope0210 sarah pope (@sarahpope0210) reported

    @VodafoneUK @mouthwaite Iv been with vodafone for 6 or 7 years, never had issues with them that i woukdnt have with any other network provider. Im a sim only contract so im reaponsible for my own handsets amd contract term dates. I had signal when my colleagues havent in shop before.

  • skippfrazzell skippfrazzell 🇬🇧 (@skippfrazzell) reported

    @VodafoneUK @Keb19Rre I have had good customer service from Vodafone and find there network better that 3, o2. And I live in Devon with the Moors etc but still manage to get a good signal. It's a shame Keb19Rre has been having problems but maybe some thing Vodafone can sort with you.

  • KevMcCready Kev McCready (@KevMcCready) reported

    @joelycett @CrapBroadband @VodafoneUK? Slow, drops out more times than a stripper, restarts programmes during the ad break, easier to leave the mafia than leave the contract.

  • KimRyan22 KimWard (@KimRyan22) reported

    @VodafoneUK hi our internet has been down for over half an hour now and resetting the router hasnt made a difference, this doesnt help working from home, post code CH44 -any ideas please?

  • shalpin_1 Sarah McComb (@shalpin_1) reported

    @VodafoneUK @mouthwaite You’re terrible too. I can’t wait til my contract is over

  • epwhamilton Edward Hamilton (@epwhamilton) reported

    @Keb19Rre @VodafoneUK @mouthwaite Guess it's all subjective. I've been with them for some 20 years and rarely had a problem

  • Markez23UBoG Ben Marques (@Markez23UBoG) reported

    @Keb19Rre @VodafoneUK @mouthwaite If I had the chance again I would not have switched to Vodafone. One of the worst customer service teams I have ever dealt with. A handful of agents that care about the customer, the rest not worth the time. A company of sharks.

  • ParalixFN Paralix🇦🇱 (@ParalixFN) reported

    YEAH no ******* internet for up to 72 hours **** Vodafone @VodafoneUK your company is so bad how has an engineer managed to **** up twice in a row

  • cl4iret Claire (@cl4iret) reported

    @VodafoneUK @mouthwaite Definitely do not go with these scammers. It's impossible to cancel your contract once you've joined.