Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
Phone (14%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: City of London, London, Stafford, Hammersmith, Bradford, Hackney, Beccles, Exmouth, Bromsgrove, Norwich, Sowerby Bridge, Edinburgh, Bracknell, Uxbridge and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Wi-fi | |
| Stafford |
Internet | |
| Hammersmith |
||
| Bradford |
Internet | |
| Hackney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael «*»
(@sparkslabs_com) reported
@VodafoneUK I'm trying to get someone to make it so that I can see my plans on your website and in your app. It's failing and no one is bothering to respond or fix it. Can you get someone to look at your DMs and respond?
-
JB
(@JustinBeale70) reported
@VodafoneUK how come I can get a 4G signal at the top of Monte Baldo and in the middle of Lake Garda but usually struggle to get a phone signal at home. 🤔
-
jamie curtis
(@curtisfeatures) reported
@VodafoneUK @CityFibre Your service is SHOCKING! 20 days after my fibre install and i'm still not live due to a "fault" that no-one seems to know how to fix. Every time I ask for an update i'm "promised" 48 hours. You have sold me a service that's not fit for purpose!
-
Pro Punter
(@ProPunter) reported
@JedL2b @VodafoneUK I'm with Voda and not had a problem so surprised to hear about your experience. BT can probably sort you out quickly
-
👑 Mr J Thomas 👑
(@JedL2b) reported
@VodafoneUK Oh, I will be logging a complaint via offcom this evening too
-
Msterrisong
(@msterrisong) reported
@VodafoneUK Eventually yes. The first time I filled in your form on 10/5 it failed to register so I didn’t get a reference number. I therefore resubmitted my complaint via your online form on 17/5. I also sent in an email or Chatbot complaint on most of the days leading up to that.
-
73itrocks
(@73itrocks) reported
@VodafoneUK make @TalkTalk look good. Their customer service is disgusting. They have NO Customer Service. It's a crap firm, they Broadlband currently unreliable.
-
Tommy T
(@tommythesausage) reported
@VodafoneUK is your online chat down?
-
kyle s
(@klezi93) reported
@JedL2b @VodafoneUK Don't think so I phoned up the other day with a issue and it was sorted with great customer service, so must be a isolated incident that you've had.
-
ed francis
(@pompeyhedge) reported
@VodafoneUK @JedL2b Not aimed at you Charlotte, but if Vodafone has customers as its priority why has the service, and customer service got so bad. And why has the shareholder dividend gone up 4% after the price rises (for inflation and infrastructure)?
-
ESW87
(@ESW872) reported
Top stupidity from @VodafoneUK today when trying to resolve an issue with a SIM card FROM the @BritishRedCross - 1 “can you take the device back to where you bought it” - nope it’s bombed, 2 “how did you buy the SIM card” it’s free. No idea there’s a war. #callcentre #idiots
-
imo
(@imobbcs) reported
@TheScribbleBug @VodafoneUK After I left the UK I was dealing with them for 6 months just to remove an extra charge they billed me after I ended my contract. Their customer support is terrible. Good luck 🤞
-
brian mcmillan
(@brainmcmillan) reported
@VodafoneUK I have a data only sim, your online chat doesn't provide a chat window, your online help is a bit sparse, and it seems that this is the only way to contact you. This is a live comparison test. EE just worked O2 me half an hour Vodafone - half a day so far
-
Claire 😈
(@now_we_all_die) reported
@VodafoneUK hey Have you had connection issues over the past few days? I've had issues with signal to make calls, Internet being slow/ not loading at all. :-)
-
Ikram
(@Ikram_Sahib) reported
@VodafoneUK @virginmedia I've already called and recieved terrible customer service
-
Ikram
(@Ikram_Sahib) reported
@virginmedia @VodafoneUK Vodafone are offering me an engineer date for the 14th June lol. I've spoken to about 5 members of staff who instead of resolving the issue put me back in the customer service queue without warning. Virgin can you offer a quicker date?
-
Olivia
(@Olivia_DeHaney) reported
Wow! Over an hour on a chat to @VOXI_UK then another two hours to @VodafoneUK for them to DISCONNECT the chat as they can’t answer my question after passing me around 6+ advisors and put me to the back of the queue! This has been the worst experience with a phone provider EVER.
-
Karris
(@Keeperofpuzzles) reported
@VodafoneUK is an absolute shambles, I’ve had nothing but problems from them since I started my contract. I’ve been waiting for a refund for about a month now and still have not received it I keep getting the same response, it’s an absolute joke!
-
Mark Parmenter
(@nrfc9) reported
@VodafoneUK I have 3 contracts with you and your customer service agents are absolutely useless…who do I sneak to about cancelling them all??
-
Stephanie
(@hpetsj) reported
@blxckpxnk99 @VodafoneUK Same thing just happened to me! Literally sitting looking out the window and the driver never turned up... did you eventually get your order?
-
🦄 Erdem 🦄
(@rifaterdemsahin) reported
@EE this was a @VodafoneGroup sim card. hope @VodafoneUK solved issues in cb1
-
Aaron Quinn
(@Spacemans) reported
@VodafoneUK get 1 bar signal with every phone on vodaphone/Voxi and only 3G at my new house BL4 8DP. Is there an issue or is it time to find a new provider?
-
Andy Wyatt
(@wyattandy) reported
@VodafoneUK hello, how do I keep track of an internet problem in my area? Your phone line told me there is a local issue. Do you have an outage map or similar one can monitor?
-
francesco lisi
(@francesco_lisi) reported
@VodafoneUK hi, my 4G has been working on and off for the last few days but showing full coverage. Is there anything that can be done to fix it? Cheers
-
Amol Ramdas Babar
(@babaramol01206) reported
@VodafoneUK @VodafoneGroup no response and no solution has provided regarding my dedication What slow service is this??
-
👑 Mr J Thomas 👑
(@JedL2b) reported
So my recommendation is anyone who uses @VodafoneUK to cancel immediately. Do not renew & do not contemplate joining this company. Their “customer service” is appalling, the way they treat loyal customers is disgusting. DO NOT take out broadband or phone contracts with them
-
Steve
(@MangostaTips2) reported
@JedL2b @VodafoneUK having a similar problem with @BankofScotland unable to speak to anyone who cares about a customer who has been with the bank 37 years - you couldn't make it up
-
Gordon MacDonald
(@GordyMacD) reported
@VodafoneUK is there a slower service than trying to buy a handset than visiting your stores? Seating here for 40mins just to buy an off the self handset pay as you go
-
Duncan Gray
(@DuncanG47751779) reported
@Tobermoree @VodafoneUK Couldn't agree more. Absolutely disgraceful service ..2 months of lies one after the other..and still lying now,and that's from the highest level of the complaints team..20yrs of loyal custom and treated like dirt.just cause I wanted to UPGRADE
-
Sue Murphy
(@nzsuem) reported
@TheScribbleBug @VodafoneUK Dont get me started! Being trying to get a receipt for over a month. Every time I’m promised someone will help. All they seem to be able to do is “clear security” and tell me “it’s been requested”