Vodafone Outage Report
Why is my Vodafone service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
November 24: Problems at Vodafone
Vodafone is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Normanton, Southampton, City of London, Glasgow, Edinburgh, Hook, Caerphilly, Hackney, Heckmondwike, Horsham, Croydon, Manningtree, Stanmore, London and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hounslow |
Internet | |
| London |
Internet | |
| Normanton |
Total Blackout | |
| Southampton |
Internet | |
| City of London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🅰🆂🅷
(@Ash_470) reported
@Sianwelby @VodafoneUK If you're a new customer you maybe still within your rights to cancel, and look for a new provider? This may result in you getting working broadband sooner! Think about your decision @VodafoneUK .
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Sara
(@saradalzell) reported
And down again @VodafoneUK
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SAC
(@sacambro) reported
It has been a pain to join @VodafoneUK broadband after 4 days still waiting for activation. **** you
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Siân Welby
(@Sianwelby) reported
@gazsc @VodafoneUK It’s so bad. I’m honestly so disappointed and frustrated.
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VodafoneUKMadeMeDoThis
(@VodafoneBlows) reported
@VodafoneUK According to Einstein, the true definition of madness is repeating the same action, over and over, hoping for a different result. Given that I've never received resolution with your live chat team to date, what chance of success today?
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JA
(@aswedeintheuk) reported
@Sianwelby @VodafoneUK I agree but when they are not delivering they need to be made culpable. To clarify it’s not just Vodaphone, I’ve had similar issues with false promises from other internet companies and it’s not until you call them out that they decide to take action. Hope you get it sorted!
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Sarah
(@sarahj1408) reported
@VodafoneUK purchased 30day SIM yesterday, to use in Barbados, with £6 day roaming. Chap in store has set spend manager to £0! Arrived and doest work. Help!!
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Ryan M_
(@rymccarty86) reported
@Sianwelby @VodafoneUK Had an awful experience with them on my wife’s mobile contract a few years ago. Never touched them since. Cant recommend @BT fibre enough though!
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Paul Clark
(@pac0812) reported
@Sianwelby @VodafoneUK Contact OFCOM they can help
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kieran gordon
(@kierangordon3) reported
@VodafoneUK Lost all internet I have tried chatting through app but there's a problem got no TV to watch
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Scott Farquhar
(@ScottFarquhar5) reported
@Sianwelby @VodafoneUK You are off your nut going with them worst company to deal with
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Gaz 🍀 🏴
(@gazsc) reported
@Sianwelby @VodafoneUK I stand, corrected Sian, third time he did try to cancel with them, but they promised him a fourth time. Are they guaranteed the engineer turning up which they did! However, it’s still extremely poor service from them and I hope they get you sorted very soon
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Chris Meadows
(@Kiff76) reported
from
Hillingdon, England
@VodafoneUK what is the problem with your 8dayeurope service when I send a text it is not possible to activate.
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Gaz 🍀 🏴
(@gazsc) reported
@Sianwelby @VodafoneUK Not me personally, but a friend had 3 appointments to get it installed and they never turned up. He cancelled and went elsewhere after a bit of a word fight as Vodafone said he was contracted and couldn’t cancel
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Gaz 🍀 🏴
(@gazsc) reported
@Sianwelby @VodafoneUK I’m told they use a contractor to fit it, and it was a contractor who let him down. At least it was in the case of my friend. Vodafone have said they are going to reimburse him £200 for compensation. So don’t give up the fight @Sianwelby x
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Lily and Spain
(@LilyandSpain) reported
@VodafoneUK @VodafoneGroup already one month and a half without internet, i call every week and customer support doesn't help and only says that there is an accident on the line, how is that possible things don't get fixed for months??!
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Rob Lee
(@robleetweets) reported
@Sianwelby @VodafoneUK Have you checked their terms? You should be able to cancel if the service isn’t provided to you “working”! If you have good phone data you could always tether hotspot to your tele for the Xmas movies.
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JC 🏳️🌈 Julie Craft
(@just_jai73) reported
@VodafoneUK @Sianwelby If nothing else refund clients that are paying for service and not receiving it.
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Dd
(@Vocnord) reported
@VodafoneUK Terrible phones. Buggy and overheat constantly
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Melih OKURSOY
(@melih_okursoy) reported
@VodafoneUK invoicing is really disappointing since I have committed my last contract and double charged for specific services. Unacceptable service 😡
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Steve Passmoor
(@Junkenstein72) reported
@Sianwelby @VodafoneUK Council telly it is then. We moved from Sky as they were so appalling, thankfully we opted for bulletproof signal/ service from BT
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Vivek Mehrotra
(@hemkeviv) reported
@VodafoneUK @VodafoneUK do you care to resolve the issue with me? your agents are circling round and round with me spoiling my Christmas....
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james marshall
(@jamesma34307397) reported
@Sianwelby @VodafoneUK I'm with "three" they've been crap last Thurs and Fri so you're not on ya own
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Majordamo
(@majordamo) reported
@VodafoneUK @Basma92_ Having the exact same issue, stranded abroad with no data. Happy to pay a whack to get some, but your site wont take any of my cards.
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JA
(@aswedeintheuk) reported
@VodafoneUK @Sianwelby DMs is just another way to stop people tweeting negative issues, why don’t you have the conversation out here in the open! @Sianwelby make sure you update us all on Vodaphones action to this issue
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Siân Welby
(@Sianwelby) reported
Has anyone else had an AWFUL experience with @VodafoneUK ??? I’ve been without any WiFi for almost 2 months after moving over from Sky to get their fibre. I regret it so much. They’re now saying I won’t get an engineer out til JANUARY 🤯 no Xmas movies for me then 😢
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andy smith
(@andyinstneots) reported
@Sianwelby @VodafoneUK ditch them and move on. They obviously dont give a crap. If this is bow thsy treat new customers what will it be like further on ?
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C. Lian
(@csclyn) reported
@VodafoneUK Is service down? My broadband signal is not working though everything seems ok (router).
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Sarah
(@sarahj1408) reported
@VodafoneUK Thanks, has cost us an additional £49 to get WiFi onboard the ship we're cruising on, so not happy. Explained to chap in store what it was needed for too, so very disappointed with the service.
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Abu Ibraheem
(@AbuIbraheem239) reported
@VodafoneUK I tried to switch over from your network 1 week ago using the PAC code that you provided. It has been 1 week and I am still unable to use my sim because you have not released certain files for the port process to complete. Why are you so unprofessional?!??