Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hackney, London, St Albans, Broadstairs, City of London, Barnet, Gloucester, City of Westminster, Alnwick, Bradford, Chippenham, Southampton, Guildford, Cardiff and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| St Albans |
Internet | |
| Broadstairs |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin F
(@gavinf4) reported
@VodafoneUK hi, it took me 45 minutes to cancel a PAYG order on Friday and I've still not had email confirmation. How can I get this?
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PuzzledPolitico
(@Cat_n_Bagpipes) reported
Hello, @VodafoneUK You've had an email from me already and I'll speak to somebody as soon as I can. I'm a customer of many years, and my charity uses your services. You've got a week to remove your support for GB News, or we're leaving. And I won't be the only one.
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🏴 Stuart 🏴
(@welsh_stu) reported
@VodafoneUK No thanks, we've moved to another provider so I just need to close my account. Had such bad support from Vodafone that there's no way we're staying.
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IIKOW
(@BakarTheFirst) reported
@VodafoneUK who thought it was a good idea to cancel the contract with London Underground. Now WE can't use the WiFi on the network and YOU will lose a lot of customers because of it. Why???
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Matt Rogers
(@mattrogers9) reported
@VodafoneUK don’t ever buy their 30 day contracts. Complete con you can never get 30 days they charge you for 60 as have a 30 day cancellation. Ridiculous. Then when you do cancel if it’s half way through the month they still charge you for a full month even though it’s finished
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Kevin
(@bolshevik1953) reported
@VodafoneUK Just one thing to say to Vodafone after many years as a customer, after having my Internet "messed about" & your people & Samsung couldn't sort it. I believe it's (other sources) but one thing i won't tolerate is not being able to use my allocated data. Or, Im off 👋
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YARD
(@YARDtweets) reported
@VodafoneUK Hi James I was just trying to speak to someone about your dog gps tracker due to our Labrador Milo going walk abouts with our dog walker on Friday. But unfortunately got sent out n an infinite loop by your support team who then sent me to your bot which got stuck in an ..
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Matt the Refusenik
(@vilemedialies) reported
@StuartWHOGG_ @VodafoneUK @lionsofficial Problem is not many care whilst.the government are destroying it's own people
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Chris
(@shady052) reported
@VodafoneUK Access to accounts only available during Mon-Frid, leaving customer accounts vulnerable.
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simon mills FBII
(@liharvester) reported
Winners 🏆 & losers in yesterday's missing phone. Winner @monzo account locked within 30 seconds of call. Loser @VodafoneUK to much AI not enough staff, totally failed to suspend account, totally failed to listen and understand problem,
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Steff
(@STEFFsweeney) reported
@VodafoneUK I had 14 days to cancel my contract - I cancelled the contract within this time yet you’ve still charged me ?!
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David Lee
(@davidslee63) reported
@VodafoneUK @Ofcom So I can tell someone new the problem all over again, to go through "security" for the 5th or 6th time, and them try the same thing that they've tried several times already? Is that really #CustomerService? How about someone phone US and try to sort the problem out?
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Linda McDonald-Waul
(@LMW_215) reported
@VodafoneUK I am so disappointed tried contacting Vodafone and promised a manager would call back on Friday then today , so far no one has contacted me :-( been a customer for over 25 years and this is how I am treated.
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DickieRoadMarket
(@PlattLake) reported
@VodafoneUK Always been slow, had discount applied. Learned to live with it. Last 5 days, has been dropping out completely. Sometimes 4/5 times per hour.
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David Lee
(@davidslee63) reported
3 weeks now and still can't get @VodafoneUK to unlock 2 phones. Absolutely disgraceful service. Maybe a call to @Ofcom would have better success. #EpicFail #CustomerService
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Martyn Walsh
(@martyn2311) reported
Really poor customer service from @VodafoneUK @CityFibre installed on Thursday and still no service
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Ade Nicholls
(@adenicholls) reported
Anyone having trouble with @VodafoneUK this morning?? I usually get good coverage at home but my network keeps dropping out
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Para
(@ParaSightPlays) reported
@VodafoneUK I could really do with talking over some issues I've been having with my tariff and extras. Chat support seems to entirely miss what I'm saying and get rid of me with minimal resolution/reassurance. Would prefer to air personal details in a DM.
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🏴 Stuart 🏴
(@welsh_stu) reported
Surprise surprise, I get cut off when I call @VodafoneUK to cancel my broadband.
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Kyle
(@Scoobyyo_) reported
@VodafoneUK hello can I get some help with something I got a new sim but want to keep the old number
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Stan
(@stan87mufc) reported
@VodafoneUK disgraceful service, internet has been down all day but can’t get through 😡
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Jay Barnes
(@Teena_JB) reported
@VodafoneUK Has got to be the worst network in Birmingham.
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Carl Anderson
(@carlywarly1964) reported
I have been using DMs on Twitter for over a week now trying to get @vodafoneuk to look at this problem. I'm not getting anywhere.....
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Dr Ian P
(@DrImpaler) reported
@welsh_stu @VodafoneUK and following the poor customer support means I won't be taking up your repeated offers to supply me either. Not that I was ever seriously considering it.
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islam mohiy
(@djsalouma) reported
As I see Customers service for @VodafoneEgypt dsl still most badlly agents i talk with i don't know how @VodafoneUK not do any thing 3 days without internet because i asked for renew my package . Take my money and close my service very smart agents
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SmoothEmJay
(@roboemjay) reported
@emmalee909 Well you know how it is. He probably communicates via VodafoneUK and they just write whatever the fk they want. If he ever says his WiFi has gone down because of the kitchen microwave, it's definitely them.
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whatishappeninghere
(@whatish15249681) reported
@VodafoneUK @VodafoneGroup why are you the only UK mobile network to not renew and provide free WiFi on @TfL Underground network?
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Matt Rogers
(@mattrogers9) reported
@VodafoneUK So what you are saying is you don’t actually know. As I thought the gigacube was locked to your network so does that also include voxi by you or not?
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Carl Anderson
(@carlywarly1964) reported
@MrComplaintBox Can you help, please? I bought a @VodafoneUK 4G router from @curryspcworld . It is locked to Vodafone's network. I need the network unlock code - NUC. Vodafone say they can't give it to me. Currys say only the network provider can give an NUC.
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MUHAMMAD
(@MKHOLWADIA) reported
@VodafoneUK 0 - 0 Teams cancel each other out