Vodafone service status: outage reports and connection issues
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 9: Problems at Vodafone
Vodafone is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (64%)
- Phone (17%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Hackney, Stoke-on-Trent, Walthamstow, Widnes, Blackburn, Exeter, Hawick, Workington, City of London, Bedford, Dagenham, Yeovil, and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 5 hours ago |
|
Hammersmith
|
Internet | 21 hours ago |
|
Hackney
|
Internet | 1 day ago |
|
London
|
Internet | 1 day ago |
|
London
|
Internet | 3 days ago |
|
Stoke-on-Trent
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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SJ (@doctordolla4) reportedI have been a customer with Vodafone business for 8 years. I requested my PAC code to leave because their customer service has been awful yet they continue to try and upsell me. Terrible company. @vodafone @VodafoneUK
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P-Man (@pmiddy78) reportedBeen a @VodafoneUK customer for 26 years, they have a network in the USA, yet they want me to pay £350 for us to use our phones when we are on holiday! @O2 do you want a loyal customer? What can you do for me?
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Ben Graham (@BenGrahamUK) reported@aenn1 @VodafoneUK Let's hope people show their disgust at this by moving network provider.
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YORNIKAH (@yornikah) reportedAgreed My 90 yr old could understand a word the "engineer" swid when booking to install her broadband as a new customer ! Shockingly bad service @VodafoneUK
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Jan (@jan6474) reported@AJRAllModCons @VodafoneUK The same here, absolutely shocking service and lack of care.
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Lesley Smith (@GrannySmith1992) reported@VodafoneUK URGENT RESPONSE REQUIRED For the last 3 days I've had no network connection (SS17 7PL). I'm having to make all calls and texts using WhatsApp. Please advise when this issue is going to be resolved.
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aarron lowson (@AarronLowson) reported@VodafoneUK is the internet down in Scotland - Angus/dundee area? Been cutting out in the past 24/48 hrs
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Broken Britain (@neednooneknow) reported@Alexarmstrong @Nawjryw Cancel your @VodafoneUK contracts people
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kryptonavenger (@kryptonavenger) reported@AyyanMalikyf7o @AJRAllModCons @VodafoneUK Mercury did it to me, let someone take an account in my name. I went down there and I reckon the revolving door is still spinning!! Got a letter, went to county court and kicked off till I got the CCJ taken off. Should have sued the pair of them.
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Ed (@1983_edward) reported@VodafoneUK your broadband is appalling. We pay for 150mb/s fibre. I've barely been able to write a word document today for work. Now we have TV saying theres a problem with our network. We will soon be leaving before the end of our contract.
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🇺🇦 Dave (@wwfc_dave) reportedMore poor service from @VodafoneUK refusing to send a booster despite the FTTP engineer from @CityFibre saying it's required at the property. Convinced me to leave as soon as the fixed term expires.
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left blank (@leftblank111) reported@AJRAllModCons @VodafoneUK Terrible company. I closed a buisness accou t with them and it took 9 months of chasing to have the account classed as closed on my credit file!!
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Kate (@katerosestewart) reported@VodafoneUK is your system down?
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Jaime Lannister (@callandobocas83) reported@VodafoneUK @aashray7289 Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable
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andy m (@bigajm) reported@VodafoneUK Hi - I'm having trouble trying to create an account in which I can report a fault with my fibre broadband. Is it possible to just ring and speak to someone instead?
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedWhy is @VodafoneUK network so crap? Why does 4G suddenly become E? Why is this a daily occurrence?
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JUDGEHAMMER (@Hammermmapicks) reported@AJRAllModCons @VodafoneUK Vodafone is ran by a absolute **** show, call centres abroad , mainly egypt i think, who lie and pass through people to the sales team and it ends up in a constant loop of sales people being lied too getting pissed off and more than likely sending u back to egypt
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CulchethBobster@Easty 🏆🏆LUFC (@Bobster49213538) reported@Jenny_1884 It’s time to cancel @VodafoneUK !
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🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported@306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.
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ross couch (@rosscouch9) reported@Ofcom how do I go about making a complaint about @VodafoneUK been charging me 6 months for a service they never activated now after 4 attempts and 4 hours later won’t do an e sim swap on a contract but still want to charge me for a service i can’t get
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Bullard (@spennybig) reportedTime to cancel that @VodafoneUK contract they're undermining our society
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YORKSHIRE YORKSHIRE YORKSHIRE (@mickhart76) reported@Alexarmstrong No wonder @VodafoneUK used to guess my monthly bills. We’re never consistent.
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Mr Jason (@meltingpointgb) reported@Alexarmstrong @VodafoneUK are about to lose an awful lot of customers. If you are a patriot do not have a contract or any service with Vodafone…
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a.💌 (@c0uldnthelpit) reportedPlease explain to me how I’m down to 499MB after purchasing 2GB this evening at 7 and then putting my phone on airplane mode for like the next 4 hours in a movie @VodafoneUK
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Andorra Mel says viggle the vheel (@MellyRoger83917) reported@SamuelJJack2 @VodafoneUK i got one yesterday. i muttered, ffs, to myself, it told me to not use bad language.
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Kris Webster (@webster_kris) reported@AJRAllModCons @VodafoneUK I have the same from @SkyUk saying I missed a payment when I pay direct debit and I’ve never missed a payment in my life!
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Not my Prime Minister. Not my Government. (@ontvnow) reported@Alexarmstrong I’m fully legal. Where’s my free data @VodafoneUK ? Why would you support criminals in this way?
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GXORGXX (@gxorgxxx) reported@VodafoneUK 4 failed contract orders in 4 days, endless broken callback promises, & zero help. As a vulnerable customer, being left with offline home security cameras for a week is a massive safety issue. I need an urgent response to raise an official complaint. DM me.
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Jack Regan (@999Sweeney) reported@Alexarmstrong @VodafoneUK @vodafone your company policy of providing these to invaders of the UK in France is a terrible decision. A lot of these economic migrants will go on to commit awful crimes in the UK, we must not be doing anything that encourages or assists them.