Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (61%)
-
Phone (15%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Edinburgh, London, Glasgow, Burton upon Trent, Paddington, Newham, Tower Hamlets, Bradford, Basingstoke, Watford, Birmingham, Southwark, Enfield Town, Derby and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| London |
Wi-fi | |
| Glasgow |
Internet | |
| Burton upon Trent |
Internet | |
| London |
Internet | |
| Paddington |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Katie Williams
(@katiejnwilliams) reported
.@VodafoneUK I requested a code to unlock my phone three weeks ago and still have not received it, can you help please?
-
Debby Morgan
(@debbymorgan85) reported
@VodafoneUK PLEASE stop texting me! I’m having multiple texts saying that you’ve tried to phone me (you haven’t) I can’t log into my account to contact as keep getting told your server is down. I’ve had enough!
-
HM
(@HMourkus_) reported
@VodafoneUK how come you have such an appalling customer service??
-
Lisa Hazzard
(@lisajhaz) reported
@VodafoneUK I have replied. I seem to spend more business time talking to Vodafone! Your completely useless as a network!
-
Lisa Hazzard
(@lisajhaz) reported
@VodafoneUK @Pret Just about sums up how useless Vodafone are! I’d laugh if I wasn’t paying you so much money for a service that doesn’t work! Any chance of bothering replying to the DM I sent this morning!!!
-
Michael Zhane
(@BlueZh) reported
@VodafoneUK Hi. The 5G hasn't been working for me all day and the 4G is patchy at best. Is there an issue? I'm connecting indoors with a Gigacube. Can't even stream a song without there being an issue.
-
Aylie Rose
(@AylieRose) reported
@VodafoneUK what an absolute joke your customer service is. Told that a building has burned down and broadband cancelled but you still want the bill for the next month paid only to be refunded in January! Hope you are ashamed of yourselves!!!
-
fay woodland
(@faywoody) reported
@VodafoneUK what’s going on with you have lost phone signal twice now in 48 hours...useless 😡
-
Gareth
(@G4z007) reported
@VodafoneUK 17 years Iv been with Vodafone and don’t receive anything like Vodafone treats. They are still billing me for internet that I swapped to sky 3month ago honestly do not know why I bothered upgrading with you nothing but trouble
-
KC Barnard
(@lovebydeception) reported
Just spent 3 hours to customer services @VodafoneUK-after 14 loyal years, I might have to rethink. It’s not the handlers in Egypt, they’re so friendly-it’s the miscommunication about ur talkmobile takeover after being convinced to signup for a new contract on my spare phone 😠
-
Nathaniel J Cook
(@analogvegi) reported
@VodafoneUK really losing any respect for you when all i need is an email address and all I get is this biggest pile of crap TOBi. I want to register using my order number but your website continue button is not working. Support please.
-
stuartclaw
(@stuartclaw) reported
@VodafoneUK Excuse my poor spelling John. I mean't I had DM'd you.
-
Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
-
Kai
(@kaifan82) reported
@VodafoneUK we've had 4 or more broadband outages today - has there been a national issue?
-
Matt Patt
(@_Matt_Patt) reported
@VodafoneUK customer service is shocking
-
HM
(@HMourkus_) reported
@VodafoneUK Why do I have to spend 4 hours on the phone to solve a simple issue ? #VodafoneUK_dreadful_Service #VodafoneUK_Clueless_Customer_Service
-
BecciNinja
(@BecciNinja) reported
@VodafoneUK hi im wondering if there is issues with broadband at the moment? Its been fine all day as I've been working from home but now the signal keeps disconnecting from our firestick. Its very annoying!
-
HM
(@HMourkus_) reported
@VodafoneUK completely disorganised customer support. Clueless agents . No one wants to raise a complaint requested by me several times !!!
-
Warren Applegate
(@Wozza_A) reported
@VodafoneUK hi, our broadband has been down about an hour, is the service down?
-
Onfim 2
(@chuckiton) reported
awful service today from @VodafoneUK . Rely on mobile wifi for our internet at home and the mobile router has crashed upwards of 10 times. Tethering also not connecting from my Vodafone mobile
-
.
(@kirkalien) reported
@VodafoneUK And today I am told I don't qualify after I was originally told 14 days ago I do ... Can someone sort this out? Really poor.
-
Chris Stone
(@ChrisStone30) reported
@VodafoneUK hi Vodafone. Your customer services is a joke. Please can you read the chat history I’ve had tonight and respond
-
Lisa Hazzard
(@lisajhaz) reported
@VodafoneUK @Pret I’m not really surprised as you seem incapable of running a decent mobile network. Your DM response was unhelpful!
-
Chris
(@cougafer) reported
@VodafoneUK Hi Vodafone, I would like to make an official complaint about disastrous eSIM swaps which, combined, left me without service for 7 days. Can you help with this please?
-
SG
(@shanygujjar) reported
@Grace_Harman @MaxGloger @VodafoneUK Hey, got mine two days after 7 weeks, very bad customer service which is outsourced who have no product knowledge or any sort of operational knowledge at all about the company they just read scripts literally lol
-
Ollie Phillips
(@OlliePhillips11) reported
Word of warning peeps. Never ever but#y a Gigacube and never trust @VodafoneUK to deliver anything, except for a load of lies and disappointment. Worst customer experience ever. Rant over
-
Richard Tuxworth
(@RichardTuxworth) reported
Thanks to Hayley in the technical team for fixing my broadband this evening. But please explain @VodafoneUK why your automated phone system tells people with no broadband to go online to get help. And then cuts them off. This is beyond stupid.
-
Stefano Testi
(@stefanotesti) reported
@VodafoneUK Hi there. I received the communication about roaming on one of my lines, but it doesn't say whether I can cancel early with no fees. Please clarify.
-
Lisa Hazzard
(@lisajhaz) reported
@VodafoneUK @Pret I think I’ve just lost patience with your useless network! I’ve been sending DM’s for weeks about this and you’ve been responding!
-
Florent
(@Florent20955504) reported
@VodafoneUK service is appalling and internet keeps on dropping during the day. Complaint 4 weeks ago already, but yet nothing heard from you. As I said, appalling.