Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (63%)
• Phone (14%)
• Wi-fi (13%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: East Cowes, Batley, Leicester, Greenford, London, Middlesbrough, Glasgow, Halifax, Newry, City of London, Blackburn, Hammersmith, Woking, Reading, and Dublin.

City	Problem Type	Report Time
East Cowes	Phone	14 hours ago
Batley	Internet	19 hours ago
Leicester	Internet	2 days ago
Greenford	Phone	2 days ago
London	Wi-fi	3 days ago
London	Internet	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zara Chaudhry (@Zarachaudhry52) reported 4 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported 5 minutes ago

  @VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?

• 
  Bri Hammond (@big1481b) reported 8 minutes ago

  @VodafoneUK avoid this company shambles no customer support lies and no internet

• 
  max yourday 💙 (@maxyourday) reported 13 minutes ago

  @MoneySavingExp No signal here in Marlborough on @VodafoneUK.

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 14 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity. Just found this in my Draft box. @X is weird

• 
  Jess Smith (@jessicamaysmith) reported 15 minutes ago

  @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 17 minutes ago

  @VodafoneUK what’s going on with the poor signal in north west Shropshire Oswestry area only 1 bar of 4g no internet connection?

• 
  Paul Frost (@paulfrost_me) reported 20 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Colleagues had issues today, approximately the same time as changing Vodafone tariffs. Part of the same issues ?

• 
  James R (@Jamesreaney92) reported 26 minutes ago

  @jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!

• 
  Stephen Noakes (@Slimo80) reported 26 minutes ago

  @VodafoneUK why is everything so difficult with you? Wanted to discuss my broadband as out of contract. Tobi trying to cancel my phone. Tried calling answered by someone who sounded like they were in a traffic jam. What are you doing?

• 
  Dean Jones (@dean_jones91) reported 29 minutes ago

  @VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!

• 
  Graham Wharton (@Graham_Wharton) reported 29 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  Richard Frame (@rafthemaster) reported 32 minutes ago

  ***** sake @RoyalMail why are your staff so useless I told him LEAVE THE PARCEL then my signal cut out as @VodafoneUK are bad. Then he gives it to my neighbour which I don’t want! @AmazonUK this counts as NOT DELIVERED I’m not pissing around waiting for neighbour to be home

• 
  †lauren-kay (@laurenkayxox) reported 34 minutes ago

  @VodafoneUK is the signal down in the Porthmadog area?! Gone from having full 4g signal to barely anything at all!

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 38 minutes ago

  I’m so ready to cancel my @VodafoneUK account, absolutely appalling service

• 
  Adeya Mcfale (@Hellar_eal253) reported 40 minutes ago

  @VodafoneUK when you ask for preferred contact in response to an issue, maybe don't try and call? Didn't say it for no reason.

• 
  Simon Denye (@simondenye) reported 40 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

• 
  Sanford Charles (@SanfordCha59884) reported 41 minutes ago

  @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

• 
  Rob Smith (@robsmithrugby) reported 41 minutes ago

  What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

• 
  Graham Neden-Watts (@grahamneden) reported 41 minutes ago

  @VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.

• 
  Mr. Alam (@Zain__Cheema) reported 46 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 51 minutes ago

  @VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed

• 
  Jan Cavelle (@jancavelle) reported 52 minutes ago

  @VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling

• 
  Doom (@JamesMayulq4) reported 55 minutes ago

  @VodafoneUK fix your wifi brah

• 
  K (@96kela_) reported 56 minutes ago

  Proper poor network @VodafoneUK the signal today has been shocking!

• 
  Jean McGeoch (@tweetyjeanie) reported 58 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

• 
  Delwar Ullah (@Sheffield128) reported 59 minutes ago

  @VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.

• 
  RomeCarter (@RomeJoness9) reported 1 hour ago

  @VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.

• 
  TheMightyi (@themighy_i) reported 1 hour ago

  @VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please

• 
  IainMcCallum (@Iain_McCallum) reported 1 hour ago

  @VodafoneUK - two weeks ago the same problem as today. I cannot function without the connection you are supposed to provide and for which I have dutifully paid for 23 years. Your customer service is a DISGRACE.