Vodafone Outage Report
Why is my Vodafone service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
November 20: Problems at Vodafone
Vodafone is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (63%)
-
Wi-fi (13%)
-
Phone (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Norwich, London, Liverpool, Halifax, City of Westminster, Bristol, Chelmsford, Fulham, Sevenoaks, Oldbury, Bradford, Newport, Birmingham, Glasgow and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Ilkeston |
Wi-fi | |
| Norwich |
Phone | |
| London |
Wi-fi | |
| Norwich |
Phone | |
| Liverpool |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Pretty Fly Fly
(@flyinghotelier) reported
@VodafoneUK why is everyone I speak with in your company so incompetent? You cancelled my direct debit and now saying I’ve missed a payment. I’m trying to buy a house here. Thanks. Nobody can help on 191.
-
Desh Chaggar
(@deshkchaggar) reported
@ZalaComms @VodafoneUK My neighbour had same problem but with Virgin so he emailed the CEO directly with a complaint. Matter got resolved within 48 hours with engineers tripping over themselves to get the issue sorted out.
-
Dusty
(@Dusty_Bloke) reported
@VodafoneUK Hi, are there any current network issues in Lancashire? Had no signal on either of my two mobiles using Vodafone all day.
-
anthony english
(@arfurenglish) reported
@VodafoneUK Hi I know what's going on. The network checker says its undergoing maintenance and SHOULD be back up tomorrow at 6am. Shame that's serves the the whole hospital. Getting the odd single bar showing on my phone. No data and hardly any ability to make calls
-
Wollus 🦉 1312
(@Wolendov) reported
@VodafoneUK I can't call that number because calls are restricted on my phone. Can't login to my Vodafone account because I am still waiting for the email to reset my account password that I requested half an hour ago.
-
Pluto is a planet
(@cheeeztoast) reported
@VodafoneUK can someone help me get an MCK for a blocked device? The live chat queue is way too long
-
Dan Bickell
(@Deanzoz) reported
@VodafoneUK Hi there. My broadband has been down for 24 hours. Your checker says outage - any idea when it'll be back please? I have to work....
-
𝐎𝐥𝐢𝐯𝐞𝐫
(@ojobson) reported
@VodafoneUK @AliciaEMoon Just received the same and share the sentiment. @VodafoneUK Isn’t it about time that the telco operators got together to make it easier for users to report and block scams and spam? You could easily deploy AI & RPA to identify and block SPAM being sent across your network.
-
Claire Walsh
(@ClaireWalshT) reported
@VodafoneUK Hi Gemma they've got a landline phone that requires electricity to work so hence not having that at all. Wasn't a complaint about Vodafone (or others) - weather and these things happen! I just wish they'd move somewhere a bit less isolated, where they could be helped more easily
-
JustMin
(@JustMin03985771) reported
I need help Please..I am struggling. Flee DV..I needed to change my number, I am in contract with @VodafoneUK told them I am DV victim & need change my number, was on the phone maybe 4 hours & ended they cancelled my account completely.Took £248 in my account. @DailyMailUK
-
Paul
(@paulhayward200) reported
@ThreeUK Well a big well done to Three this morning. My better half woke to 5G. Three could teach @O2 @VodafoneUK how to run a decent network as their network coverage is pathetic .
-
Julia Walton - J.Walton Restoration
(@JWaltonRestorer) reported
@VodafoneUK Thanks for your help, the phone's now unlocked. Now regarding the previous advice to take the phone to a third party website (which a cursery online search of reveals many unhappy, scammed customers). Any views on why that happened or promise to prevent it happening again?
-
G.
(@GIGGGGIII) reported
@BouchierBants @VodafoneUK You had annual upgrade with them? The staff don’t know the difference between annual upgrade and trade in. Extremely poor for the prices we pay
-
emily morris
(@bluejed05) reported
@VodafoneUK still no service ! Shockingly bad generic replies from your customer service team and no resolution!
-
Martin
(@primakebab) reported
@VodafoneUK I’ve done it time and time again, says I should get full signal but nope… it’s one bar
-
𝐎𝐥𝐢𝐯𝐞𝐫
(@ojobson) reported
@VodafoneUK @enchantedelfie_ Num’ been used by @VodafoneUK in past in customer service questions, so people will think it is yours. What is the point in reporting as likely coming from overseas + number being spoofed? Telco’s need to deploy AI and RPA to spot + block these scams + look after customers.
-
Yasmin 🍹
(@YasminMHx) reported
from
Oakengates, England
@VodafoneUK Can't seem to login online as my username, email and number isn't recognised??
-
Gemma
(@GemmaHibbs) reported
@VodafoneUK are the worst, get away from them ASAP
-
Retrodex Gaming
(@Retrodexgaming) reported
@VodafoneUK Business customer here, waiting for Gainsborough broadband connection to come back online, it's now been 24 hours with no information, lead time or any other information. Speeds have been slow for weeks. Any actual information you have?
-
Wollus 🦉 1312
(@Wolendov) reported
@VodafoneUK tells me I'm late to pay my bill, so they've restricted calls and texts on my phone, and then ask me to please call or text them to restore service. But when I do as instructed they tell me they've restricted calls and texts on my phone. You can't make this **** up.
-
🤙🏾
(@mindofvanessa) reported
@VodafoneUK I really need your help. I own a contract for my Nan and she now wants to own it. I’ve filled out the forms 8 times over 3 years & called you numerous times. It hasn’t changed. We do not live close. It needs to get sorted ASAP
-
Acorn Finance - Paul Thompson
(@acornfinance) reported
@VodafoneUK fair to say I have never heard so many broadband problems!
-
Shreks sister x
(@emilyxwardx) reported
@VodafoneUK your customer service is ******* ****, one of your “advisers” instead of helping me just put the phone down. Give me my £90 back.
-
A soft peal of mirthless laughter
(@MrAntiMoth) reported
@ivegotamuon @VodafoneUK In my experience, Vodafone is an absolute nightmare to deal with. We parted on, shall we say, bad terms six years ago.
-
ZalaComms
(@ZalaComms) reported
@deshkchaggar @VodafoneUK I'm all for technology, but chat bots does not equal customer service 😑
-
John
(@ionuttd) reported
@VodafoneUK how can I check what are the roaming charges? I've tried the roaming checker online and spoke to an agent online but still confused? Can you help
-
Benjamin Holtam
(@benholtam) reported
Hi @VodafoneUK, I have been advised by the @OmbudServices on how to make a complaint. I just need to correct contact details in which to send the letter of complaint to. Can you supply please? #vodafone #complaint
-
Richard Hulme
(@richardhulme) reported
@virginmedia internet costs, 21 years customer and you are now so uncompetitive. You doubled my costs to £54 for 50mb take 30 mins to speak to the team and you offer £37 cheapest deal when competitors are around £20 terrible!! @VodafoneUK @Plusnet
-
Mark Smith 💙
(@marksmudge67) reported
@VodafoneUK there is very little phone signal in the Hullbridge SS5 area your network signal says very good 2/3&4G indoors and out, this is not correct 3 phones in our house and all no G signal whatsoever.
-
Ashley G
(@AshleyG2790) reported
Everybody contracted to @VodafoneUK make sure you cancel the contract or tell them it is ending because the robbing bastards will keep charging you even after your agreement/contract has ended 👍 #vodafone