Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Didcot, Royal Leamington Spa, City of Westminster, Blackburn, Birmingham, Workington, London, Slough, Cleator Moor, Manchester, City of London, Seascale, Whitehaven, Midhurst and Batley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Jones
(@RossJonesUK) reported
@IrishJaguar @VodafoneIreland @VodafoneUK = hands down worst customer xp I ever had! 2 months insisting I owed £900 or an iPhone. I’d cancelled my order before it shipped. Eventually 1 guy bothered to check IMEI# to see, as I’d said on 20+ phone calls, it’s in their warehouse. 3yrs ago & it still grates on me
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Paul S
(@PaulS37914600) reported
@VodafoneUK I'm still waiting for my mck code please can someone help me
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Tim Griffiths
(@teejaaygee) reported
@VodafoneUK how do we raise formal complaints? Estimated 10-20 hours over 10+ calls and 10 days without internet. Hands down the worst company I’ve ever dealt with and we’d like to leave asap.
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Tom Wilson
(@tomwilson02) reported
@VodafoneUK Hi- trying to activate mobile data on my watch, but when I login online to activate it says something unexpected happened?
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MoneySavingTips
(@UKCashTips) reported
@VodafoneUK I have wasted 4 hours on phone today and 3 hours yesterday and still no one can sort Internet out. I have lost two days of work and money. Please I need help
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Janet Kearns
(@Jan2555) reported
Second whole day wasted just trying to get a plan change with @VodafoneUK & then threatened with £400 bill if I change provider. I’ve been a customer for years & put up with loss of service for 24hours. Still can’t change a simple plan. SO ANGRY
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Mpmrsm
(@mpmrsm) reported
@VodafoneUK It’s ironic how Vodafone seem to have network problems when ever I have gone out. It’s happened many times whether it is London or another UK town or city. Really disappointed. @EE or @O2 here I come.
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walitron
(@walitron88) reported
@VodafoneUK your #5G network is worse than your 3G. Stop sending me messages as if its something to brag about.
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Liz Whitaker🇪🇺 #TaxTheBillionaires
(@greatauntbetty) reported
@VodafoneUK I keep getting this ‘Voicemail has no new messages. Please dial 121 or +447836121121’ Daily more than once a day. ‘No new messages’ so why tell me? Please make it stop. I’ve silenced the messages but it’s still very annoying and your app doesn’t help me 😡
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Jenny Holmes
(@jennymeadow) reported
from
Framlingham, England
@VodafoneUK I would never have tried to switch to you from o2 had I known it would be this much hassle! I now have no phone at all!
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MoneySavingTips
(@UKCashTips) reported
@VodafoneUK It does not work the problem is not sorted
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Yole Q ⚡️🏳️🌈🏳️⚧️
(@yoleqr) reported
Is @VodafoneUK down again????? #Vodafonedown
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Ashton cox
(@ashtxniiio) reported
@VodafoneUK hi I need some help.
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Nicki Thurgar Photos
(@nicki_thurgar) reported
@VodafoneUK Help! I have no mobile signal on my personal and work mobiles and cannot make or receive any calls. I've checked network status but it doesn't show any faults. How can I fix this ASAP please?
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MoneySavingTips
(@UKCashTips) reported
@VodafoneUK So would be better if @VodafoneUK supports British jobs rather than have all call centres overseas. Awful service in last 24 hours. @Nigel_Farage i hope you agree big companies should support uk jobs
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💙👍🏻🕷Catherine M Ginn 3.5% 🐟🌟🔶
(@catherinemginn) reported
@VodafoneUK struggling with customer service 🤬. PAYG for elderly parent. SIM not working. Happy to take £££, but no help.
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MarkBaldwinuk73
(@markgooner73uk) reported
@VodafoneUK customer care? I seem to always get the ones who don’t care and are happy for me to just leave. Customer for 15 years with a number of accounts! Happy to leave if that’s the case
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wurzelm74
(@wurzelm74) reported
@VodafoneUK issues with signal and call dropping in Bristol today. Where normally we have full 5 bar coverage, down to 1 bar. Started last night. No better this morning. Call quality appalling.
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Lowri Paynter
(@Dramaqueen1987) reported
@VodafoneUK can you please explain that whenever I try speaking to an actual real life person I keep getting knocked off? Really important I speak to someone, and have been trying for the past hour to do so! Shocking customer service 😤
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Mr always lost
(@rizwan7705) reported
@VodafoneUK Fix your network first. Keep going down
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Mpmrsm
(@mpmrsm) reported
@VodafoneUK I tried these actions last night and the network issue persisted. This seems to be a reoccurring problem and is not getting any better. Not happy at all and wished to compensated immediately.
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Losing Pounds, Making Par. ⛳️
(@LoseLbsMakePar) reported
@VodafoneUK why are your staff incapable of doing simple jobs? Gotta be the worst customer service I’ve dealt with.
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Kieran
(@McScruff111) reported
@VodafoneUK any idea when the iPhone 13 pro Max will be in stock, been waiting 2 weeks so far.. might be easier for me to cancel and go elsewhere for it.
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leah the loonie :)💚🧡 I miss my pops 💔 4.12.20
(@shanes_loonie) reported
@VodafoneUK are an absolute joke I thought 02 were bad but they are ridiculous I won’t be letting this go 🤬
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Dave
(@block6gooner) reported
@VodafoneUK 2 days of no mobile coverage in the GU4 area. The update says you are “having trouble reaching the equipment”. It’s next to a football pitch with access from a road????
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Davvyko
(@davvyko) reported
@emmeko81 @EE Poor form & shocking (non existent) customer service. You might just have to sit it out & join a proper network @VodafoneUK as soon as you can, brilliant service from both the network & customer service
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Nath
(@NathFerguson) reported
@mpmrsm @VodafoneUK @EE O2 signal is **** don’t join them if I was u
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Jo
(@jomacvicar) reported
@VodafoneUK Phone not replaced after 4 weeks of being lost by the repair/DHL service - Exhausted all avenue to get this resolved - last option small claims court. Crying from frustration with going round in circles even after showing proof of lost phone. Cant even cancel!!
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Edita Sllamniku
(@EditaSllamniku) reported
@theadiemorr @VodafoneUK and no service at all!! 🙄
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RandomPixels
(@xRandomPixels) reported
@McScruff111 @VodafoneUK I just received an email, hmm maybe call them or use web chat.. Apple having major supply chain issues right now, even on their site it shows an ETA of November.