Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Cambridge, Wednesbury, London, Croydon, Witney, Hackney, Canterbury, Macclesfield, Ealing, Basingstoke, Manchester, Bristol, Edinburgh, Halifax and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Wednesbury |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Witney |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Staples
(@AndrewStaples) reported
@VodafoneUK full fibre broadband is terrible. Now on my 12th significant outage since taking out the service at the start of Feb. Can’t even use their “WiFi Xperts” as the service is too busy and even with the 4G dongle, we’re barely getting 1mb. Absolutely shocking. #avoid
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Ryan Pintpot
(@Sir_Razzman) reported
@VodafoneUK Ey up. I think your UK store website is down. Constantly getting "page not found" errors.
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Jess Lou
(@JessLou59972585) reported
@VodafoneUK Hey Vodafone Any plans on fixing the issues in the SE1 area..... not at all concerning that I can't use my mobile at all here especially when I'm paying alot for my contract....
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Jasmine
(@TheJessyMessy) reported
@VodafoneUK why is your network so bad?????? I’ve had issues for months now.
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Ryan Pintpot
(@Sir_Razzman) reported
@VodafoneUK Aye. I just tried Firefox and it seemed ok so could it be an issue with Chrome or specifically, My Chrome?
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HARISH KUMAR
(@HARISHK21701445) reported
@VodafoneUK @VodafoneGroup Hi Team, My India Vi Number 7676730336 network are not reflecting due to that I am not able do anything in UK since this number is registered to my all the official communication. Requested you to please help me to enable this number in UK.
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Mark Skillen
(@msskillen) reported
@Ofcom Thanks @Ofcom for this link and advice. @VodafoneUK disconnected our service by mistake over 2 weeks ago and would not restore it until the planned upgrade day today which they never turned up for. No compensation and they just keep passing us around departments.
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Mark Skillen
(@msskillen) reported
@VodafoneUK @Ofcom Apparently we are now told the order was marked complete for the upgrade as engineered called out today bit they did not, so we are now being mislead. Still no main internet service after 2 weeks from your mistake
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Lucas Oliver
(@LucasoliverXXX) reported
Nothing but problems with @VodafoneUK what a waste of a network. Tell you one thing and do the complete opposite. You cancel something and you still get charged for it for 3 months afterwards. Then say you’ll get a refund and change their minds. ******* useless
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Nina 🇬🇧 🇪🇺🇺🇦🇵🇱#ToriesOut
(@JaninaM56) reported
from
Wetwang, England
@VodafoneUK Hey Vodafone. I've paid my bill and you've still cut me off!!!!! Wtf?
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Oliverius Ó Duinnín
(@ODuinnin) reported
@OpenreachHelp I’ve called that number and they’ve told me they’re not the people to speak to because it’s internal damage, not external damage. They’ve said it’s @VodafoneUK ‘s responsibility. As I’ve said, @VodafoneUK have said it’s not their responsibility either.
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Doug Holmes
(@TheDougtor) reported
@VodafoneUK She hasn't, she's 78 and I'm trying to get her back online. The hub doesn't connect to the internet at all. Hasn't for nearly a week. Your website keeps pinging me around pages that don't exist. All I want to do is talk to someone. Which I can't. At what point can we cancel?
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Lee Kendrick
(@Kendo88) reported
@VodafoneUK might be the worst supplier for broadband on the planet… and I’m not even connected to them yet. Would advise anybody to stay massively clear of them
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Natalie
(@LeesMrs) reported
@VodafoneUK jeez your internet is so crap!
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Dan
(@dan_hazza) reported
@VodafoneUK what is the Cymba monthly charity extra that's been added to my billing that I didn't choose and how do I cancel it? Thanks.
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Jasmine
(@TheJessyMessy) reported
@VodafoneUK Really low speed as well as drop outs! Was in portugal for 3 days and it worked fine there - but now im back and so is the poor service.
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Graeme
(@GraemeCrockatt) reported
@VodafoneUK I’m really fed up waiting for my new Vodafone Broadband to be activated. It is now 3 days late and I have a very frustrated family and struggling with my work!! I’ve wasted so much time on your terrible chat service and still no idea what is going on.
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𝐉𝐚𝐦𝐞𝐬 𝐒𝐞𝐥𝐛𝐲
(@jamesselby) reported
@VodafoneUK It’s been like it for 2 years…you signal continues to get worse. Come Sept, I’m joining @EE
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HealthAnxietiesBitch
(@corgilee) reported
@VodafoneUK nothing but connection issues for days now. Not looking good for renewing this contract when it's over if this keeps up.
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Mark Skillen
(@msskillen) reported
@VodafoneUK @Ofcom. @VodafoneUK we have been on phone over an hour and we are being told that the engineer did call to the property but we were in all day and they didn’t. Being pass to all departments and each time we are told it’s the wrong department. This is such a bad service
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David Levers
(@Levers87) reported
@VodafoneUK how long is your app going to be down for? Been two weeks. Trying to work out how 6gb of data got used but can’t get this info.
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dianne penberthy
(@dipenberthy) reported
@VodafoneUK I was on a DM chat with you this afternoon which went silent after I sent a reply to a question. Can you help, please, as I don’t really want to start all over again! Thanks
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Oliverius Ó Duinnín
(@ODuinnin) reported
@OpenreachHelp No worries! You’ve been a damn sight more helpful than @VodafoneUK ! They’ve told me repeatedly now that they’re not going to do anything about it. Definitely seems like an @Ofcom issue as they’re institutionally denying their responsibilities as a service provider.
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HARISH KUMAR
(@HARISHK21701445) reported
@VodafoneGroup @VodafoneUK @vodafone Hi Team, My India Vi Number 7676730336 are not working in UK and network also not reflecting in my mobile phone even I have done the recharge for ISD roaming Rs.297 then I have recharge top-up plan 100 and 50 even after also not working.
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Mark Skillen
(@msskillen) reported
@VodafoneUK @Ofcom Update, Vodafone confirmed that engineer was due today 8am-1pm to fix their mess and no one has shown. No update from Vodafone and constantly transferred to 3+ areas when we phoned them, obviously they have no clue. Terrible customer service and not living their company values
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Jo Duckett⭐⭐
(@footiechick73) reported
@VodafoneUK Unfortunately, as it's a scam @dominos are not able to help either. It's so frustrating they use a different number each week 🤬 also I never signed up for there marketing or order from them.
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Ryan Pintpot
(@Sir_Razzman) reported
@VodafoneUK Using Chrome. Tried desktop site and that's same. Tried on a Chromebook too and got the same issue.
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Rebecca Morgan
(@BeccaMorgs) reported
@AmazonHelp I purchased a mobile, but it's locked to a network. How do I unlock it so I can use my sim please? @VodafoneUK says on their website to contact the seller to request it be unlocked?
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Ann Atkins - Poet
(@AnnAtkins_Poet) reported
@VodafoneUK I don't need help understanding my bill, I've told several of your customer service people, a text to my landline is unnecessary and annoying.
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AlphaEsan YT
(@alphaesan) reported
@VodafoneUK blooming hell. I have been on a call with customer care 3 TIMES this YEAR. cause i was told Switzerland was on international and now it isnt. I have to pay £1.50/min but last month my bill came to £101.78 and this month it is £70.59. my fee is £57/m. prefer @SkyUK now