Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (64%)
- Phone (17%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Heanor, Epping Forest District, London, Birmingham, Poulton-le-Fylde, Stockton-on-Tees, Hammersmith, Hackney, Stoke-on-Trent, Walthamstow, Widnes, Blackburn, Exeter, Hawick, and Workington.
| City | Problem Type | Report Time |
|---|---|---|
 Heanor
|
Internet | 5 hours ago |
|
Epping Forest District
|
Phone | 8 hours ago |
|
London
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 1 day ago |
|
Poulton-le-Fylde
|
Phone | 1 day ago |
|
Stockton-on-Tees
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jaime Lannister (@callandobocas83) reported@StoneAlun @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable
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Adam (@AdamDav69598827) reported@AJRAllModCons @VodafoneUK I know it doesn’t help your cause but they did something very similar to me and I’ve never gone back. Woeful on every level, no accountability and I spent so long on the phone calling in to cancel a contract I’d never started - time I’ll never get back. Good luck. Awful company.
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Andrew Marsland (@AMarslandpart2) reportedgawd damn it why does this come out after i`m a few months in with a new switch to @VodafoneUK contract
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Karen Smith (@kazfg) reported@SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedAnother day in the UK using our wonderful phone networks. Today trying to download an app via the @VodafoneUK network. Size of file 39 Mbts Download speed 22Kbt/s (not constant speed) Time taken 45 minutes Result failed. Is there anywhere in the world worse than this?
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Ben Graham (@BenGrahamUK) reported@aenn1 @VodafoneUK Let's hope people show their disgust at this by moving network provider.
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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FourSaints (@Parishof4Saints) reportedWe're out of contract (broadband) with @BT. They quoted £167+VAT for two lines into our church site. @VodafoneUK less than half that so we went with them (and v pleased with the service). However, can't fault BT for being VERY (too) persistent in trying to win us back.
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doyletony. (@doyletony77) reportedDoes @VodafoneUK even work in London ffs awful 4G drops out all over the place 😡
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BayoX (@realbayoX) reported@AJRAllModCons @VodafoneUK Imagine destroying someone’s credit over a contract you cancelled yourself. That’s not customer service, that’s a side quest.
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🅿️ (@BigBadP) reported@coveragechecker @VodafoneUK Kilburn area. I find Vodafone has poor coverage in a lot of areas around London.
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Lesley Smith (@GrannySmith1992) reported@VodafoneUK URGENT RESPONSE REQUIRED For the last 3 days I've had no network connection (SS17 7PL). I'm having to make all calls and texts using WhatsApp. Please advise when this issue is going to be resolved.
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Concerned Citizen (@djp4cm4n) reported@Lazzard59 @VodafoneUK You mean the same charities that up this invasion. Wake ******** up 🤡
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Ards Brexit (@ArdsBrexit) reported@vodafone @VodafoneUK You will be able to track the devices that are being handed out to illegal migrants that are using your network. Facilitating these illegal migrants makes you an accessory to people trafficking. You paying customers are funding this, are they made aware?
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Londonsnow (@Londonsnow251) reportedSo now know NEVER to use @VodafoneUK NEVER
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Joey ap Joey (@FarmerJoeShow) reported@antonycotton @VodafoneUK Totally agree Vodafone UK are appalling. Zero customer service and if you can get hold of them they say it’ll be sorted next day but it never is. AVOID THEM. Use literally anyone except Vodafone UK.
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🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported@306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.
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Owain Powell 💙 (@0wainPowell) reported@AJRAllModCons @VodafoneUK My wife and I left Vodafone about 10 years ago after they implemented a new billing system and took 2 matching direct debits out of our accounts. I can honestly say that they were the absolute worst customer service I have ever come across. Have not gone anywhere near them since
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Bert Fegg (@_Bert_Fegg_) reported@BenGrahamUK @VodafoneUK Can we hear your response before i cancel
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Unhappy Customer 🤨 (@BeenDunOver) reported@Alexarmstrong @VodafoneUK if you are throwing around sim cards with free data, why can't you provide those who are currently homeless in the UK, those in data & network poverty UK? @10DowningStreet
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FINGERSJOHN✌ (@jnafr) reportedB43 7EQ Great Barr very slow & no service again.Been told that @ThreeUKSupport @VodafoneUK are aware of issue.Been down for months,so why no action?
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Neil Toomey (@niatoomey) reported@djp4cm4n @VodafoneUK Hey,I was in GCHQ for six years I left in 2006. I’m a veteran and I know more then you,please show a little respect. If they are or their not? That would be down to the Government.
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Andy Myers (@djandymyers) reportedIf you travel to Spain, make sure you use @movistar_es when data roaming. Superb network out there. I only wish the UK networks were as good. @VodafoneUK comes closest here in the UK.
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Reevo (@Reeev0) reported@VodafoneUK making money out of misery is a terrible look.
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ToeKneeAbs (@ToeKneeAbs) reported@Alexarmstrong Too bad @VodafoneUK These freeloaders will never be future customers but you'll loose lots of UK Citizens from this!
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🇺🇦 Dave (@wwfc_dave) reportedMore poor service from @VodafoneUK refusing to send a booster despite the FTTP engineer from @CityFibre saying it's required at the property. Convinced me to leave as soon as the fixed term expires.
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Steve osborne (@1967steveos) reported@VodafoneUK what has happened with the coverage in Norfolk/Suffolk. My wife was stranded today, car broken down with no signal. She is diabetic and had to borrow someone else’s phone to ring for recovery. You pay for a contract which you cannot obviously deliver bad service ffs
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Neil Stratford (@neilstratford) reported@VodafoneUK Why has your network become useless in most of Norfolk? 3G turned off without being replaced. Now @ThreeUK is also just as bad since you took over. Phantom signal that just doesn’t work for anything other than 2G calls. @Ofcom need to investigate.
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Justin (@justinmmathews) reported@Alexarmstrong Cancel @VodafoneUK
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Mr Jason (@meltingpointgb) reported@Alexarmstrong @VodafoneUK are about to lose an awful lot of customers. If you are a patriot do not have a contract or any service with Vodafone…