Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hackney, Rochester, Wolverhampton, Treharris, London, Oxford, Edinburgh, Coalville, Croydon, Glasgow, Hammersmith, Southwark, Manchester, Newton Abbot and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Rochester |
Internet | |
| Wolverhampton |
Phone | |
| Treharris |
Internet | |
| London |
Internet | |
| Oxford |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Gryta
(@Jake_Gr_89) reported
@VodafoneUK explain your bad customer service and your claim treatment when you have and we have the records showing one of your team pressed the wrong button
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Kay Townsend
(@milliedebank) reported
@VodafoneUK No thanks. I’ve spoken to customer services with no joy…a bot will add nothing! As soon as my contract is up I’m out!!
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Obey_murkey☣️
(@OLDZ_Gaming) reported
@VodafoneUK Been contacting you for the last 3 weeks your twitter dms aren’t going to fix anything
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Daniel Burley
(@danbur01) reported
@VodafoneUK why can’t your customer services answer 2 simple questions ?..been passed from various departments and they cannot answer ..please help !!!
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Paul Sturgess
(@verywearypaul) reported
Wtf do @VodafoneUK hope to achieve? I leave them because of constant one con calls. They still ring! Been happy with @ThreeUK for years- no cold calls from them. 👍
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Michael Williams
(@Michael40547044) reported
@VodafoneUK So due to your shocking customer service, and lies after lies about my order of Apple Watch 8 and iPhone 14 pro max we have cancelled our order. Unbelievably bad service @O2 we will be coming over to you….
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Nathan
(@NathLambert4) reported
@VodafoneUK a quick call to upgrade my phone turned in to a 40 minute phone call with half hour spent on hold. The operator couldn’t get in contact with their manager resulting in... nothing. If you didn’t have so many staff working from home still this wouldn’t be a problem!! 😤
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Chris Dawson
(@ChrisCharlesD1) reported
Absolute nightmare with @VodafoneUK , they had saved on the 2345 a card detail. Still wont remove it. So we have to cancel the card. I'd call the call centre fraud centre more like... Really fed up with them
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Jake Gryta
(@Jake_Gr_89) reported
complaint to @VodafoneUK you send us a dongle that doesn’t cast so both me an my partner still can’t work after your team decided to cancel our contract instead of moving it to our new place and requesting a cancellation fee and pay for the dongle which was sent as a sorry
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Kay Townsend
(@milliedebank) reported
@VodafoneUK Unless you’re going to either a) reverse your decision to remove wifi access from London Underground (the only network that did) or b)allow me to leave my contract early then there’s no point.
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Phil Coxhead
(@philcoxhead) reported
@VodafoneUK I have no ability to make and receive calls from abroad. I believe there is an issue with the caps on my account not getting updated. Can you help?
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lyndsay cecil
(@TwinMummyL) reported
@VodafoneUK Hi, We have broadband with you and applied safety settings to filter out various content and it's not working whatsoever. Can you advise if there's a problem or magic trick we're missing please?
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Victoria Mancuso
(@victoriamancuso) reported
@VodafoneUK You’re going to give me a mental breakdown at this rate. Porting over from Lebara should have been simple, 5 days with no service really isn’t acceptable! 😭
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Salteseadog
(@salteseadog) reported
@VodafoneUK new fibre customer? Well Day 11 of no internet, no contact,no emails, no updates no date of when an engineer will even visit to install. Why take over my line when your clearly unable provide contracted service
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Lea
(@leannewilk1) reported
@VodafoneUK hi please could you DM me. had my contract almost a month now and my account is STILL in prospect mode. Says I have no active plan on it. I don’t want this to mess with my credit score or something down the line.
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Kay Townsend
(@milliedebank) reported
@VodafoneUK Can’t wait to leave once my contract ends!! No customer loyalty 😡
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Alfie
(@_alllllb) reported
@VodafoneUK another week with 0 updates from you guys regarding my phone order. May as well cancel and change provider at this point...
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ryan
(@RyanAndoo) reported
@stevedunn_ @jameswedge @VodafoneUK Same here. Had TalkTalk without and issues for nearly 7 years. 2 months with Vodafone and had at least 3 outages…
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Christine Russell
(@ChristineRusse) reported
@VodafoneUK I've checked my updates and there's nothing outstanding. The last DreamLab update was 30th Sep which is after the issues started!
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Ahmed Hagi
(@Jigypeper) reported
@VodafoneUK, why is my internet running slow? 93.11MB, I'm paying for 900MB.
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Tushar Kaushik
(@tusharkaushik15) reported
@VodafoneUK Hi Team, My provider for network is Vodafone UK. And why does Vodafone UK hasn't added Vivo phones in its volte list till now? Why discrimination?
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Pyxelles
(@Pyxelles1) reported
@VodafoneUK I don't know what is going on but my network's been very slow & unstable the past month with "no internet" interruptions daily. Unfortunately my contract runs out next year. If I'm going to be trapped in a 2 year contract, I'm should be getting what I paid for.
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Amy Potts
(@amyjpotts) reported
@VodafoneUK my home broadband has been down since last week due to a local openreach issue. I’ve been advised to contact my ISP to escalate the issue, i WFH and it is becoming increasingly inconvenient
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the ghost in the corner of the room 👻
(@70sGhostChild) reported
@VodafoneUK Tried to sign up for your broadband earlier as an existing customer through the app, got to the last part and it kept saying there was an error and to try again later. Tried now online but the package is dearer. Can you help get the package at the original cost?
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Obey_murkey☣️
(@OLDZ_Gaming) reported
@Yulureum @VodafoneUK Same problem here I’ve had slow broadband every single night from just after 8pm speeds drop to below 10mbps raised 3 tickets and still nothing has been done! Phoning up to leave tomorrow the service is **** now and they don’t care anymore
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Jo Allam
(@jomoflobo) reported
@VodafoneUK "Acting in bad faith" by dropping calls, not returning calls despite undertaking to do so. No path to Resolution. Inconsistency of information. Please allow me to leave my contract as I have lost all faith in you.
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Steve Dunn
(@stevedunn_) reported
@RyanAndoo @jameswedge @VodafoneUK Ah good someone else on City Fibre said theirs is fine so must be a Vodafone issue
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Morag Boyd
(@Southbarr) reported
@VodafoneUK thank you for cancelling our broadband order and not informing us! Not the best customer service!
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Mihai Leurzeanu
(@MLeurzeanu) reported
@VodafoneUK That support page its even worst than everything ....
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prionka
(@prionkaviktoria) reported
@VodafoneUK @WelshRugbyUnion Daily reminder - vodaphone are the worst customer services of them all. To add to that, they do not accept cash in their Bristol UK stores!