Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Waltham Forest, Normanton, Halifax, Sowerby Bridge, Glasgow, Paddington, Ilford, Southwark, Hengoed, Hammersmith, Didcot, Exeter, Barnet and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Waltham Forest |
Phone | |
| Normanton |
Internet | |
| Halifax |
Internet | |
| Sowerby Bridge |
Wi-fi | |
| Glasgow |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ShakenNotStirred
(@Firestoppa) reported
@VodafoneUK @Ofcom Please tell us the reason for your score to help us improve, or type any character to continue? Let me see... you took money out of my bank account by mistake, and wont give me it all back but instead think you have the right to credit my phone account and call
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leafnode2
(@leafnode2) reported
@VodafoneUK £12.90 out of plan charges on a new SIM only deal 😳 seriously considering invoking my right to cancel and ditching Vodafone for good - shocking.
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Holly
(@Holly39521385) reported
@VodafoneUK you have been promising me broadband since 1st September. It is now 26th October and i still dont have it. You've also managed to debit my account with over £200 for a service i dont even have. Shameful
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Nicole Pisani
(@saltbutterbones) reported
@VodafoneUK - after an appalling customer service during Covid and trying to trade in my phone - can you now trade in in shops on the High Street?
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Alex Grant
(@AlexontourGrant) reported
@champ_london @VodafoneUK No response - but found online there was an outage in my area. Seems to be fixed now, so just a problem on their end.
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Chris Pollard
(@chris_pollard) reported
@VodafoneUK Yes I have tried restarting it. I've got unlimited minutes, and I have no problem making calls. But when people call me, it rings once and goes straight to voicemail. Why?
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Joon ⚡🏆
(@itsSuperJoon) reported
@VodafoneUK nice to see you treat long time customers like complete ****. Ill be off elsewhere.
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leafnode2
(@leafnode2) reported
@VodafoneUK Maybe provide feedback internally that trying to force customers into a no win situation is not a good idea. Upgrade or Logout is NOT the way to treat your customers.
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Alex Abbott
(@AlexAb19) reported
from
Welwyn Garden City, England
Any chance you can fix the outage problem @VodafoneUK ? The Internet has now been down for 15 hours.
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Richard Brodie
(@DitchBrodie) reported
3 weeks and counting to have my @SamsungMobile Galaxy Note 20 Ultra repaired under warranty by @VodafoneUK is disappointing to say the least, no offer of an equivalent replacement, terrible customer service! Literally hours of time wasted on the phone, most of it on hold! POOR!
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ShakenNotStirred
(@Firestoppa) reported
Hilarious from @VodafoneUK 'Hello xxxx your opinion is really valuable to us. We'd like to ask you 13 quick questions to help improve our service.' I answered 0/10 on Q1 (recommending Vodafone to others). No further questions have appeared. Guess you dont want to know why.
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Chris Pollard
(@chris_pollard) reported
@VodafoneUK Hello, I can't seem to receive calls, but can make them. I've got good signal. Please can you tell me why this is?
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Lou D1acc1
(@LDiacci) reported
@VodafoneUK We need help pls. hubby’s phone not receiving calls but can make them. He has full bars of 4G reception. Spoken to 2 Vodafone reps who have both reset line but still no calls come through. Have done all troubleshooting - We are abroad and needing to receive calls!!
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Leigh Brayshaw
(@CyberPunkLeigh) reported
@adamb7515 @VodafoneUK Down in Milton Keynes too
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Amy Laney
(@amyloulaney) reported
@VodafoneUK still not even a bar of phone signal at my home or in most of my village. It’s been like this for the best part of a fortnight. One DM already sent on your instruction and not even replied to. How am I supposed to run my business without a functioning phone number?
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Leigh Brayshaw
(@CyberPunkLeigh) reported
@VodafoneUK is there any chance you stop doing some stuff at 1am like I am trying to get work done on my "business" Internet. Thnx -every customer
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Forza Horizon 4 Photos!
(@ForzaHorizon5_) reported
@VodafoneUK It’s fine now, it went down for a lot of people in my area apparently
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Jason j webb
(@keaginwebb) reported
@VodafoneUK any chance we can get some info about broadband outage in the Milton Keynes area? Mk16 no broadband. Are you aware of an issue?
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Ste lowe
(@irishguard1998) reported
Hi @VodafoneUK why isn't my broadband working given its activation day? All lights are correct on hub I've done all your trouble shooting guidance..... Is it possible I could speak to a human over the phone please if not ill terminate my contract
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Amy Gibbins
(@AmyLouGibbins) reported
@VodafoneUK Hi there, I left a review on trustpilot and was asked to contact you via twitter. In regards to my issue I got charged a debt collectors fee for 27 quid (plus an extra charge of £3.60 on top of this). due to Vodafone erasing my payments details.
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Forza Horizon 4 Photos!
(@ForzaHorizon5_) reported
@VodafoneUK My WiFi is down rn please fix it cheers x
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cc ccxxxxxgh
(@ccxxxxxgh_cc) reported
@VodafoneUK Tried speaking to someone on DM the person is saying as my Twitter name doesn’t match what’s on record it can’t be sorted! Which is a joke because I spoke to someone a month ago with the same problem n this was not an issue sort your **** out
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Kiani
(@fkiani_) reported
@VodafoneUK internet down in MK12 for past 15-20 minutes...is there an outage?
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Claire Kehoe
(@clairekehoe) reported
@VodafoneUK our broadband is shocking and keeps dropping out. Diagnostics day all is fine but it really isn't. Can we fix this please!?
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Gary 💙
(@gp6970) reported
@VodafoneUK If you could offer me a signal that would be a bonus, you claim to have great 5G in my postcode but in reality it’s utterly useless
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cc ccxxxxxgh
(@ccxxxxxgh_cc) reported
@VodafoneUK I don’t think it’s possible to turn this into positive experience I’ve been through this situation once already it’s extremely stressful,I have to go through it all again phone is disconnected meaning I’m not able to contact anyone in an emergency so well done Vodafone 👍🏼👍🏼
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✨ Mark@Links 📡🛰✨
(@satellitetruck) reported
@VodafoneUK I was doing a satellite uplink in London and supplying 5G for a bit of internet in to a venue. I tested EE @ 65Mbps down then I tested Voda, it was 250Mbps down 78Mbps up all day long !! - amazed and impressed
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Ste lowe
(@irishguard1998) reported
Hi @VodafoneUK have use all disappeared to another plan this is a terrible service
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Jennie Severn
(@Jennierobbie1) reported
@VodafoneUK I have never known a company so difficult to contact and solve a problem.
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Sam Tuplin
(@theonetuppers) reported
@VodafoneUK customer for over 13 years. Find out today that no longer offering loyalty discounts...time for a new provider that gives a **** about its customers.