Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Uxbridge, London, Glasgow, Batley, Dublin, Norwich, Wandsworth, Edinburgh, Newark on Trent, Halifax, Hounslow, Normanton, Southampton, City of London and Hook.
| City | Problem Type | Report Time |
|---|---|---|
 Uxbridge |
Phone | |
| London |
||
| London |
Internet | |
| Glasgow |
Internet | |
| Batley |
Internet | |
| London |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Weber
(@danielpweber) reported
@VodafoneUK Tried that. Does not work. I am getting passed from pillar to post in the chat and have now been online for over an hour. Everyone telling me they cannot call me. A phone company without a phone. You couldn’t write this ****!!
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Mark Skillen
(@msskillen) reported
@VodafoneUK Done. Waiting and my wife is still on the phone. This was a mistake on Vodafone side that was admitted and we are now being told we should just hotspot through our phones to solve the issue, sorry that’s not good enough to have to use our personal mobile data allowance
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Dan Weber
(@danielpweber) reported
On the chat (as there is no phone of course) to @VodafoneUK and their support is an absolute joke. Been trying to get a VAT invoice since March. 1/2
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Dale Lane
(@dalelane) reported
@VodafoneUK restarting didn’t seem to help - the messages still keep coming. It started soon after I arrived in Spain so I’m keeping my fingers crossed that when I’m back in the UK and not roaming any more that might fix it
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Amanda Waterman
(@AHWaterman) reported
Appalling customer service from @VodafoneUK Going round in circles between complaints and escalations. Was promised someone would ring me - no one bothered. Still being made to pay for old (dead) phone on monthly contract AND pay in full for new phone @CISASUK @MoneySavingExp
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Paige 🍊
(@paigerhianne_) reported
@VodafoneUK hi, I’m having trouble with the Chili code for a free movie. I chose to gift it but the window closed before I had chance to send it via message now I don’t know how to do that?
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James Dunphy
(@JRDunphy5) reported
@VodafoneUK my Vodafone app hasn’t worked since I updated to sim only on 15th April. Again another issue from these lot. Shame I’m stuck with these for another 23 months
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onkybonk
(@honestdave1437) reported
@EE your signal in B771NR has gone from 3 Bars to 1 bar sometimes none. Not happy your service is getting worse and if you don’t fix it I’m off back to @VodafoneUK
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court
(@crtnywng) reported
@VodafoneUK Your app hasn’t been working for days when I go to try pay my phone bill. Last time you did this you charged me a late fee for your app being broken 😡
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Robert Coolman
(@Rob_CoolmanLFC) reported
@VodafoneUK my dads upgraded to the S22.... He got the wire but no block.... How ******** is he supposed to charge his phone with no charging block?? Both ends of the wire are Type C... What ********!!
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fluxe
(@fluxe__) reported
wtf other flats in my building still list up to 1 gbps being available @VodafoneUK how does this happen
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Saadia Zulqarnain
(@Szulq83) reported
@VodafoneUK the worst network ever! Disconnected my business number in error and now they’re telling me I have to wait up to 3 working days to have it connected again. I have missed out on work calls from clients due to your INCOMPETENCE!!! It’s disgusting service
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David Nathan Davies
(@KeepOnMoshing) reported
@VodafoneUK Is it just me, or is TOBi not working?
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Richard Castle
(@richardcastle) reported
@VodafoneUK new fttp installed Mon for my vulnerable mother, but digital voice still not right. She is freaking out, and Vodafone support moving at glacial pace to fix. It's a network problem, but I keep getting fobbed off. No ticket. Told they would call Mon. Terrible.
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Dr GET VACCINATED.
(@strtdvdsn) reported
What the hell @VodafoneUK, I've had terrible phone signal all the way on the west coast mainline from Glasgow to London, thought you had the best coverage in the UK or something?
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Derby Den
(@Evans1Ce) reported
@VodafoneUK Disgrace again, 30 minutes waiting on live chat as I requested the PAC codes for both phones, put through to retentions, waited 30 minutes.....only to be cut off by Connor. I can't wait to leave because after 20 years of being with you, your customer service is bad
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deeps
(@deeps_k) reported
@VodafoneUK What is the update? In all your comms (twitter, online and on the phone) you stated 30th April the no service will be resolved.
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Mike Hill
(@meadowend) reported
Hi @VodafoneUK I've switched to Now Broadband - easier to switch & I keep my phone number (which you said I couldn't). It's £1 more per month, but what the heck... Next, phone service... I've been on your network for >20 years, but probably not much longer...
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Mark Skillen
(@msskillen) reported
@VodafoneUK Nobody is responding, now into the second day with no broadband service and no plan from Vodafone to restore it. This is impacting our ability to work and impacting other online services we are paying for but can now not use.
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Mark Skillen
(@msskillen) reported
@VodafoneUK As of today you have now disconnected our service and we have no internet now impacting our ability to fulfil us being able to work from home. We were due an upgrade which was move until May but somehow you have managed to stop our service and we’ve been on the phone all day
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Steve
(@sdb1979) reported
Have sent a DM @VodafoneUK because my account billing is still not working 🙄🙄😣😢
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Cate Humphrey
(@catebiggs91) reported
I've only got experience of about 5 different mobile networks... but @VodafoneUK is the worst by far. Billing & Contracts are scammy (they overcharge you until you notice), their online account interface is awful, and they don't follow GDPR rules. #Avoid #BadCustomerService
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John Barr
(@JohnBarrUK) reported
@VodafoneUK @VodafoneGroup I have been with U 4 over 24 mths and Yr Customer Service has always been AMAZING but this week I’ve been left so disappointed had 2 call bk calls booked THEY NEVER RANG ME BK-Both Mohsan & Daniel promised me they would sort out my new Contract…😢 & 🤬
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leafnode2
(@leafnode2) reported
@VodafoneUK That rules out me using your service then. I don’t want Alexa at all. I can’t understand why you don’t do a router without it.
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Chris 🏳️🌈🇪🇺
(@strutcakes) reported
Hey @VodafoneUK my phone seems to never connect to the network when on 4G or 5G. I’m sat with @quentinnield, who is also on your network and he has no problems. Am I on some lower grade service or is there a fault?!
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Mark Skillen
(@msskillen) reported
@VodafoneUK This is having serious impact to my family’s working arrangement. Vodafone are telling us there is no way to get reconnected for something that is not our fault. Over 4 hours today on phone and we could not work and we’re still paying for this service. Can you please sort this
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Robert Coolman
(@Rob_CoolmanLFC) reported
@VodafoneUK Surely you need a charging brick to be able to use the phone. What a stupid thing? Who thought of that nonsense?? So basically he's purchased a phone without a charger?? So until he can get a charger he can't use his phone what a load of bollocks
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lynsey smith
(@lynseyrees) reported
@VodafoneUK 1hr 46minutes on the phone for the call to be disconnected spent 2 hours on the phone last month as well an absolute nightmare when you want to get something sorted totally disappointed customer who can’t wait to leave angry 😡
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John Gregory 🇬🇧 🇺🇦
(@JohnGregory532) reported
@VodafoneUK Didn't have any problems and wasn't aware there was an issue
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Paul W
(@PaulWoody69) reported
@VodafoneUK @g3g101 Rip off when the calls use WiFi not your network