Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Didcot, London, Portsmouth, Swaffham, Hampstead, Manchester, Bristol, Belfast, Sandhurst, Workington, Beverley, Accrington, Northampton, Penrhyndeudraeth and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot |
Internet | |
| London |
Internet | |
| Portsmouth |
Internet | |
| Swaffham |
Phone | |
| Hampstead |
Internet | |
| Manchester |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry montgomery
(@kerry_1529) reported
@VodafoneUK @VodafoneUK I wasn’t trying to cancel over social media, simply pointing out poor service! Everytime I call these numbers it’s impossible to speak to an actual person! Can you advise how I can connect and not be referred to Toby!!!!
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Ezra
(@Eagleshouse22) reported
let it be known that despite being the biggest phone company in the uk, @VodafoneUK is ******* awful. been a week and theyve somehow mixed up switching my phone number to @VOXI_UK, their own company, with putting me on a £46 contract?! leaving them as soon as I can jesus christ
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cni
(@Claire11152715) reported
@VodafoneUK @Laflin1 Is there an issue with emails? Ordered a new phone and device agreement hasn't come through to sign. No emails at all. Have been told order has been successful though ?
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Sir Skippy
(@yorkshireskippy) reported
@pompeyhedge @VodafoneUK Do you not realise people from all over the UK talk to each other these days, we know its a UK wide problem. @VodafoneUK #broadband
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Kaiser Soothsays
(@_SonOfTheDesert) reported
Finding out that @VodafoneUK and @ThreeUK are in talks about a merger is a bit like hearing that the men who used to be in #LibertyX and #Hearsay are getting together to form a “super group”. No one remembers them and you are left wondering just how bad it can get.
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Sir Skippy
(@yorkshireskippy) reported
@VodafoneUK today's final solution is to cut off my broadband again and send a new router to me..... As many people on the community pages are suggesting , this is a deeper issue with Vodafone and us customers shouldn't be taken on this ridiculous journey to 'resolve' the problem
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Mark Ross
(@_markross) reported
@VodafoneUK your credit checking system is broken. Never been refused credit in my life. Never missed a payment on multiple credit cards, mortgage etc. Credit checking service gives me highest rating. Yet you refused me a £35 a month broadband connection.
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Shirley Brumby
(@ShirleyBrumby) reported
@VodafoneUK never again. Upgrading with you was a mistake
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lafos
(@Laflin1) reported
@VodafoneUK @Claire11152715 Nearly 2 hours of being on this “chat” the last 20 minutes of which I’ve not been answered please help this is painful
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Sir Skippy
(@yorkshireskippy) reported
@VodafoneUK and once again they terminate the live chat when it gets awkward, that's 3 times today you've cut me off #broadband
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Alistair So🇭🇰🇬🇧
(@alistairso) reported
@VodafoneUK I’ve been living in my new property for over a month now without broadband, having been promised an engineer would be here today by 1pm at the latest. I’ve been at home for 8+ hours today, having cancelled my plans. As a new customer, this service is appalling.
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Sir Skippy
(@yorkshireskippy) reported
@VodafoneUK Both are poor.
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Zoë
(@ZVerrent) reported
@VodafoneUK I am having no luck with your customer services agents either on the phone or chat services to sort out an issue with my contract/incorrect dates. I've been passed around and no one is taking ownership. Please can someone help me?
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Philip Page
(@Phil_Page227) reported
My wife has recently changed to @TalkmobileUK to @VodafoneUK. Twice we have travelled to your Trafford Centre shop to be promised that the £9 left on the old account will be refunded and twice nothing has happened. Please help.
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Chris Howell
(@chrishowell7001) reported
@VodafoneUK Maybe reliable but my upgrade is £20 more expensive for the same deal than that of a new customer. Where’s the loyalty to existing customers?
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Maxim F. Lynx
(@LynxMaxim) reported
Completely lashing out to @VodafoneUK customer service online and it is the second time I’m being placed in the queue again. Two months trying to fix an issue, then when you confront their uselessness they put you back in the queue and run away.
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SpeakTheTruth
(@uk_scratchcards) reported
@VodafoneUK my bill is paid but its still showing outstanding from your side & for which you have put my broadband account on hold...what crap...
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Milli🛸
(@MilliAbo) reported
@BBCWatchdog @VodafoneUK we’ve had the phone put down by your colleagues twice. We’ve had an on going problem for over a year. Something we originally told was a scam and to ignore, which has led to debt on the account when we’ve always paid, and TRIED to pay this other bill.
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Ezra
(@Eagleshouse22) reported
let it be known that despite being the biggest phone company in the uk, @VodafoneUK is ******* awful. been a week and theyve somehow mixed up switching my phone number to @VOXI_UK, their own company, with putting me on a £46 contract?! cancelling as soon as I can jesus christ
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KEIR
(@KGravil) reported
@JoeBoe1 @VodafoneUK It worked perfectly when I had a Gigacube in that flat. Got full 5G signal.
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Sir Skippy
(@yorkshireskippy) reported
@VodafoneUK my Broadband is so poor it won't even allow me to open your website to complain, you're becoming a joke.
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Abbey Smith
(@Abbeyleighsmith) reported
@VodafoneUK I get no signal what so ever. What the hell ia going on?
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Lucy Boyle
(@lucyboyle1966) reported
@VodafoneUK Hey vodafone please sort out the issues in Leeds city centre. This is beyond a joke now.
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cni
(@Claire11152715) reported
@VodafoneUK anyone having issues receiving emails ? To confirm new orders? Device agreements etc?
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Abbey Smith
(@Abbeyleighsmith) reported
@VodafoneUK I’ve landed in Cyprus yet I get no signal or internet yet I pay for roaming. Why is this?!
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Ezra
(@Eagleshouse22) reported
let it be known that despite being the biggest phone company in the uk, that @VodafoneUK ******* awful. been a week and theyve somehow mixed up switching my phone number to @VOXI_UK, their own company, to putting me on a £46 contract?! cancelling as soon as I can jesus christ
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Sir Skippy
(@yorkshireskippy) reported
@VodafoneUK After reporting a streaming fault on Sunday I sit here with nothing at all. Please take your head out of the sand, accept there's a major issue with your Broadband and sort it. This buffering issue and being unable to download Google Play updates is widespread.
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Sir Skippy
(@yorkshireskippy) reported
lol @VodafoneUK are now blaming their own boosters, that they provided for my buffering issues and slow internet speed, laughable #broadband
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Carl Ford 💙😎💙
(@TheCarlFord) reported
Time to cancel the business contracts with @VodafoneUK appalling customer service. So time to give my money to another provider who values customers. #PoorService
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Nat_Ka79
(@nat_ka79) reported
@NattyMats4 @VodafoneUK Natalie, i used @resolvercouk to help me and only then, they've acknowledged it after causing me 15 months of stress and anxiety, threatening with bailiffs to knock on my door. Do, try them as they were amazing and free of charge!