Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Bradford, London, Watford, Bristol, Portsmouth, Isle of Wight, Castleford, Camden Town, Newham, West Bromwich, Huddersfield, Batley, Rochester, Stotfold and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Phone | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Watford |
Phone | |
| Bristol |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Russell B
(@ScampiShikari) reported
@VodafoneUK I’m currently at work and the postcode is SP10 3SD, however it’s also terrible at home, the postcode there is SP11 9GF
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Paps
(@coophos) reported
@VodafoneUK So after taking broadband out this year with this lot and being promised a £75 Amazon voucher after 6 months it now seems that no one knows about this . 3 calls to Egypt to be cut off 3 times and a chat service that takes days to respond . Nice one folks
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Catherine MCGUIGAN
(@Catheri03349884) reported
@VodafoneUK absolutely shocking customer service have had an issue going on last 4 months Have spent at least 4 hours on phone this week alone and then to top it all call disconnected after 40 minutes now. Fuming I will be taking my buisness elsewhere
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deb clarke
(@clarkedeborah) reported
@RichieClarke33 @VodafoneUK Why should I? It’s @VodafoneUK that’s causing the problem not me
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Blagovest Klisarski
(@BKlisarski) reported
@KRZYSZTOF_UK @VodafoneUK So slow can't even load the speedometer :D
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readux
(@readux_) reported
@VodafoneUK Whats going on with your broadband? We have 4 friends who've been without internet for over 6 weeks!!!!!!! 6 Weeks! Written formal complaints without reply for 2 weeks!!!! Mine is also having issues now. Stop blaming others and sort it out!!!
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David Rose
(@david_navigator) reported
@VodafoneUK Hi, do I need to do anything to cancel an out of contract number other than switch it to another provider ? I can't see anywhere on the web portal to cancel future billing. Also last bill was a month in advance, will I get a credit for unused portion ?
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David Hollyman
(@flocksuff) reported
Shocking customer service from @VodafoneUK again today. Nobody at that company gives a damn about their customers and raising a compliant seems to make the service worse.Just been on the phone for 50 mins again for what should be 2 min conversation: send an engineer round please!
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Stratxn
(@Leonjeffers5) reported
@VodafoneUK You have been over charging me for coming up to 3 months now. Just waited 30 mins for one of your agebts to hang up on me. How do i make a complaint?
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Ami White
(@_AmiWhite) reported
@VodafoneUK router received over 4 weeks ago and still no internet. Your cust services team are blaming @OpenreachHelp but nobody seems to be able to send an engineer out?! Been on the phone to cust services for 2 days now please help ASAP - how are we meant to work from home?!
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Steve
(@Steve17773029) reported
Shocking customer service from @VodafoneUK 10days from activation still no broadband. Book an engineer and they are sent to London when we live in Gloucester. No one can even say they activated the correct address but will take my money quite happily!!! #complaint #crapservice
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Ashley patel
(@AJP0691) reported
@VodafoneUK I’m moving house and I need to switch broadband to my new home. I’ve called twice this morning, been on hold for a total of 2 hours and been cut off twice without speaking to anyone. Please can you help me sort this?
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snedsy
(@snedlife) reported
Any provider worse than @VodafoneUK ? Customer service is actually non existent
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Jennifer Meakin
(@jennymeakin) reported
@VodafoneUK I’m moving house and need to cancel my contract. With my electric, it took two minutes online, with you I’m on hold for aeons listening to shyte music and a highly irritating automated woman who doesn’t understand accents! Hopeless 😔
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Cenk KIRAN
(@cenkkiran) reported
I can not neither login, nor checkout on your website :/ @VodafoneUK
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Herb Immunity 🌹
(@marxsparrow420) reported
@VodafoneUK I have had regular texts and emails but none of them have any information besides what you're saying here? Which is no help at all. Likewise tracker just says back order. SOME information would actually be helpful - or are you saying nothing has changed in 4 weeks?
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Becky Haseldine
(@becky_louise) reported
@VodafoneUK It’s been more than 5 workings days, and over a week since I submitted my complaint and I still haven’t heard anything. Can you help?
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Sara Candy Kane
(@Sazzyknicks) reported
@VodafoneUK I have tried contacting you with no success! You have been charging 9.99 to my bill for Spotify but this was included in my contract! I cannot pay my bill until this is rectified.. Please help
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Wayne Lawrence
(@waynelawrence74) reported
@VodafoneUK The Heavyweight Worlds Shittest Customer Service Champion Absolute bunch of Horrible problem dodging,HOURS on the phone for **** all, Pass the Buck Incompetent ******* *****!! X 1000 #vodaphone
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Gary Knox
(@GaryKnox7) reported
@VodafoneUK can someone call me if use want your money, 27 directed to an online agent via a text to then be informed no one is Available, customer service absolutely shocking as always,
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Abdullah Javed
(@abdullahjaved26) reported
@VodafoneUK Trying to buy a sim only plan using WeGift link but your website shows an error. The online chat doesn't help either. Can you advice please.
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Bruce Walker
(@bruce360) reported
@VodafoneUK when is Vodafone going to allow customers to use the iPhones digital eSim. Such a cool feature but it seems like Vodafone is never going to allow it to be activated?
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Abdullah Javed
(@abdullahjaved26) reported
@iztore_co @VodafoneUK Trying to buy a sim only plan using the Wegift offer, but your website shows an error. Online chat couldn't help either.
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Princess Lou-Lou! 👸🏼
(@magen1araff) reported
@VodafoneUK is there a problem with your website, I am trying to do and upgrade and when I get to final step it freezes and I can’t complete it! I’ve tried on my phone via the app and internet site as well as laptop and it’s the same!
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Aaron
(@AaronParfitt_) reported
from
Salford, England
@VodafoneUK Hi, I’ve recently just bought a contract phone with you and I’ve switched over from pay as you go to keep the same number. I’ve filled out the form, woke up this morning an both phones are saying no service, does that mean there still switching the numbers over?
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK hi lots of issues atm with Vodafone it’s been a week and still no box arriving to send my old iPhone back so I’m not charged an early upgrade fee and now my home broadbands been at a crawl for two days with no update either :(
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Sam Arora
(@get2sammy) reported
@VodafoneUK getting calls from 01709 number stating to be Vodafone promotions offering discounts to existing customers. Asking for full name and pin in account. Refused called customer service. Updating here too so no one falls for it. Maybe text reminder to protect customers?
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Lucy
(@Lucy70107897) reported
@VodafoneUK And now I’ve been billed for the service you disconnected.
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🌟 John 🌟
(@johnnytriathlon) reported
@VodafoneUK letter explaining they will be stopping #Suresignal and that we can simply use Voice Over IP. Text messaging between Android and Apple doesn't work without a 4G signal! Not everyone uses WhatsApp! Poor signal area! No refund for the Suresignal purchased!
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lisss
(@eliciaax) reported
@VodafoneUK literally has to be the worst provider out there. Two weeks later and I can’t receive incoming calls and just been told to wait another week, what out of all your employees no one can fix a fault - embarrassment! Get me out of my contract😶