Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hackney, Newcastle upon Tyne, Coventry, London, Cardiff, Halifax, Dublin, Paddington, Swindon, Southampton, Enniskillen, Lochwinnoch, Nottingham, Yeadon and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Coventry |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Cardiff |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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peter boba
(@boba_peter) reported
19 hours and no response from @VodafoneUK to my last ask for help . I guess they think its ok to supply a non working phone in December, keep the money and ignore you?😞😠🤢
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Peter Ward
(@PeterWa04287729) reported
@VodafoneUK @lionsofficial I'd rather you put more effort into sorting your crappy network out. Seems the closer I am to the mast the worse the service gets.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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GXBlue
(@GXBlue1) reported
Dear @VodafoneUK I have been a long term customer with a number of lines on my account. I hope you advertise on GB News so I can see your deals and products etc.
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LTH🇬🇧london
(@LTHlondon) reported
@_NatashaDevon @VodafoneUK Right, NEVER listening to @_NatashaDevon again. What the hell is wrong with you, man!?
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clive
(@FrenchClive) reported
@lionsofficial @VodafoneUK @VodafoneIreland Itoje. What did he do absolute crap for England and lives on some false image. Never see him do anything nowadays
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Rita
(@Onoso) reported
@VodafoneUK what is the pint of your customer service phone line today? Recorded message gets to 2 hurdle and starts repeating “I’m sorry”, the i didn’t get that then thank you for calling and it hangs up. Is that your new way of getting rid of phone calls? @ShieldVoC
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Ollie James
(@olliejamez) reported
@VodafoneUK Service issues in Bordon, Hampshire. @SkyUK have confirmed issues but my Vodafone 4G is struggling intermittently too
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Nathan Hutton 🏃🏻♂️
(@NathHutton83) reported
@VodafoneUK Hi, is there any updates on this? Still seems to be a real issue with 4g.
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Pinto
(@Pinto90_) reported
Some of the worst customer service I've ever experienced @VodafoneUK have shown a complete unwillingness to help a customer with something extremely simple unbelievable #vodafone #CustomerService #****
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Jen
(@Jennyann74) reported
@VodafoneUK hello, requested a phone unlock and had an email saying there was a problem - please can you tell me what the problem is (email doesn’t say)
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SuzieJones🏴🇬🇧
(@SJones69918333) reported
@_NatashaDevon @VodafoneUK So what will you do when they all advertise with GB News? Your stance will have the opposite affect. People will support the bullied companies. I’m sticking with @VodafoneUk.
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charlesTdale 💙
(@charlesTdale) reported
@lionsofficial @VodafoneUK @VodafoneIreland Russel ? Behave, need a player you can rely on not to do something stupid
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Rohan Karunakaran
(@RoKarunakaran) reported
@VodafoneUK I’ve been on hold with your customer support team for 37mins and counting. Simple task to re-activate my plan. Systemically poor customer support. Not a rep issue but a leadership issue. Can’t wait to see you get disrupted into oblivion #vodaphonesucks
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CPA Computer Science
(@CPA_CompSci) reported
Thanks to @VodafoneUK and @bt_uk we’re able to help our @_CPAcademy_ students who only have mobile data or poor connections to get online. #strongertogether #ProudtobePrimet #ourfamily
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Lord Matthew J. Ramsden
(@MatthewJRamsden) reported
@VodafoneUK is the biggest pile of **** ever. CALL FAILED in the capital city of England.
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mindynarra
(@mindynarra) reported
@VodafoneUK please just let me cancel my phone plan. Why is this so difficult.
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Sharnade #culturemindstherapy
(@therapywithshar) reported
@VodafoneUK your 14 day cool off trial period during a pandemic is inconsiderate. Gentle reminder all shops are closed and there are major delays with postal orders charging me £557 for delay in postal services to receive a new SIM card and switch contracts is terrible.
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Ben Clemitshaw
(@BClemitshaw) reported
@VodafoneUK @VodafoneUK I sent you DM message as instructed but I’ve had no response. This sums my situation/problem up perfectly.
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Huzeifa Adamji
(@huzeifaadamji) reported
@VodafoneUK Hi Vodafone, Is there an issue with home broadband today? I am trying to connect the internet but it’s does not work. My child has home schooling and I have to work from home. Can you please update us.
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Wesley O'Brien
(@wes_obrien) reported
@VodafoneUK phone number is porting to you today and cannot be dialled for the past 2 hours. Please help!
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ThfcLiam
(@THFCLiamm) reported
@VodafoneUK Down south so ain’t got any
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Chrissy J
(@ahcjjones) reported
@_NatashaDevon @VodafoneUK I doubt that they'd miss you. Trying to shut down something before it's even started is bonkers.
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Volvicviking
(@volvicviking) reported
@_NatashaDevon @VodafoneUK Hey @VodafoneUK I’ve had my phone contract with you over 20 years and also broadband. In fact the whole family is with you. If you don’t listen to this utter drivel. I and my family will remain a loyal customer.
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Darth Doodle 🇪🇺Euro Dog 💙#NHSBlueHeart
(@Re_whatevering) reported
Hi @VodafoneUK - I’m a long standing customer and am very concerned with this Fox-News style “channel” being set up - I don’t want to fund it so please #DontFundGBNews
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Carphone Warehouse
(@CPWTweets) reported
@MrWorthyOnWeb @VodafoneUK I'm sorry to hear you are having issues with the delivery of your handset, please send us a DM and we will look into this for you. - Jakob
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Becks
(@happynewtier) reported
we never give our house phone number out due to cold calling, however switching landlines meant we had to. @VodafoneUK stop selling our data, you encourage fraud.
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jill goulden
(@jillygoulden) reported
@VodafoneUK @VodafoneGroup can someone get in touch, I have directly messaged you! I have an issue, and no one is helping me! I have reached out numerous of times and no progress! #help #Vodafone