Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (64%)
- Phone (17%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Birmingham, Poulton-le-Fylde, Stockton-on-Tees, London, Hammersmith, Hackney, Stoke-on-Trent, Walthamstow, Widnes, Blackburn, Exeter, Hawick, Workington, City of London, and Bedford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 59 minutes ago |
|
Poulton-le-Fylde
|
Phone | 2 hours ago |
|
Stockton-on-Tees
|
Phone | 4 hours ago |
|
London
|
Internet | 4 hours ago |
|
Birmingham
|
Phone | 4 hours ago |
|
London
|
Internet | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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DaisyMae (@suemcdonald342) reportedIs this right? 😳 @VodafoneUK Im horrified. You’re actually making the problem worse by doing this! 🤨
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Matt🦻 (@Matts_Tweeting) reportedterrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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Energy Guy (@renewables_guy) reportedTrying to switch to Vodafone. Talking to an agent on their site. Their advice is "you should try the official site to switch". Thanks @VodafoneUK saved me from ongoing terrible support!
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Ian (@ianjeffray) reportedI'd like to know whose fault it is, either @VodafoneUK or @Apple but there's (still!) no 5G coverage along the whole east end of the A71/Livingston, and I have to MANUALLY change the phone to use 4G. Why can't it just revert to 4G rather than "5G Auto" just going to Edge? Poor.
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Mark “Beaker” Bate (@BeakerBate) reportedWhy oh why is the UK’s mobile infrastructure so poor in terms of capacity? @VodafoneUK is almost unworkable now……..
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Dave B (@David_B1986) reportedI forgot @VodafoneUK you’re also part of the rubbish network too now aren’t you?
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Jaime Lannister (@callandobocas83) reported@VodafoneUK @aashray7289 Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable
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Paul (@PaulRic71632112) reported@VodafoneUK I thought in this day and age you were supposed to give me notice of any increase in price. I had my new bill today and it has gone up. I wasn't aware of any in reasonable due. Also it has never happened at this time of the year.
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Robin Francis (@RobFrancis66) reported@VodafoneUK awful customer service still waiting for broadband activation after 8 days
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🖤Spencer Cookie (@crowmogh) reported@AJRAllModCons @VodafoneUK Wow @VodafoneUK that’s really bad!!!
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🩷💜🩵 LuceeNicole 🩷💜🩵 (@ItsLuceeNicole) reported@AJRAllModCons @VodafoneUK My credit score saying I owe Vodafone £7 despite never having a contract with them
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Blimey O’Reilly (@blimeywhatnow) reportedTime to cancel your @VodafoneUK accounts folks...
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ShafeLife (@oshltwadup) reported@popcorn_amazing @AJRAllModCons @VodafoneUK Youre an idiot if you think that works
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Wendydyson 💜 (@Wendydyson8) reported@VodafoneUK very disappointed with lack of care/service to mum . Power of attorney means nothing apparently.Her phone is broken.Had to cancel her contract as been on phone over 50 mins as mum doesn’t know her code.She has memory problems hence I’m power of attorney. #complaint
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Jo (@jo_johugs) reported@VodafoneUK During the 20 years that I have held a mobile contract with you,I have experienced p@ss poor customer service from you but this time you have really pushed me over the edge. No mobile data for 3 days with no explanation. Goodbye, I’m leaving 👋
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andy m (@bigajm) reported@VodafoneUK Hi - I'm having trouble trying to create an account in which I can report a fault with my fibre broadband. Is it possible to just ring and speak to someone instead?
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KARMA (@nlmbkarma) reported@VodafoneUK WiFi been down all day, got told it would be sorted by 6pm and it’s still down. Any ideas what’s going on?
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Prudence (@Maria_Alfie39) reported@VodafoneUK Can ANYONE in Vodafone that can assist without me having to explain my issues 100 times to people that just don’t understand?
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Rich Habbershaw (@Little_Rich_H) reported@AJRAllModCons @VodafoneUK Firstly raise a complaint via the credit reference agency - Equifax, Experian et al as they’ll be able to force Vodafone to review your credit file and make right. Then a complaint to Vodafone for compensation as their dodgy reporting may well have ruined your credit file
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P-Man (@pmiddy78) reportedBeen a @VodafoneUK customer for 26 years, they have a network in the USA, yet they want me to pay £350 for us to use our phones when we are on holiday! @O2 do you want a loyal customer? What can you do for me?
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Sreejith Pulickalil (@sreeee01) reportedFinished another daily routine- 30 minutes with @VodafoneUK Broadband support. They’re still asking for the same information I’ve already provided, and the issue remains unresolved 22 days after my broadband plan was upgraded and a new router was supplied. #FLT13589883
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Mark W Tebbutt (@mwt2008) reportedVery impressed with the @VodafoneUK 5G speeds I’m getting around the Heath Charnock / Anglezarke area at the Yew Tree Inn. 635 Mbps down and 49.5 Mbps up. That’s the fastest download speed I’ve ever seen on Vodafone 5G using my iPhone 15 Pro Max. I’m line of sight of the mast but still. Red circle on the photo. That’s genuinely into fibre broadband territory!
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Bob Dobolina (@Bobdobolina10) reported@VodafoneUK Hi, my router has stopped working, please can you get in touch in order to help / repair?
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kryptonavenger (@kryptonavenger) reported@AyyanMalikyf7o @AJRAllModCons @VodafoneUK Mercury did it to me, let someone take an account in my name. I went down there and I reckon the revolving door is still spinning!! Got a letter, went to county court and kicked off till I got the CCJ taken off. Should have sued the pair of them.
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SJ (@doctordolla4) reportedI have been a customer with Vodafone business for 8 years. I requested my PAC code to leave because their customer service has been awful yet they continue to try and upsell me. Terrible company. @vodafone @VodafoneUK
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Lesley Smith (@GrannySmith1992) reported@VodafoneUK URGENT RESPONSE REQUIRED For the last 3 days I've had no network connection (SS17 7PL). I'm having to make all calls and texts using WhatsApp. Please advise when this issue is going to be resolved.
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arpitarath (@arpitarath) reportedCan @VodafoneUK have better customer service- it takes ages to speak to a human. Tobi is good for simple tasks but doesn’t redirect to a live agent easily.
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Joey ap Joey (@FarmerJoeShow) reported@VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎
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Kris Webster (@webster_kris) reported@AJRAllModCons @VodafoneUK I have the same from @SkyUk saying I missed a payment when I pay direct debit and I’ve never missed a payment in my life!