1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Vodafone
Vodafone

Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

September 12: Problems at Vodafone

Vodafone is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 66% Internet (66%)
  • 17% Phone (17%)
  • 11% Wi-fi (11%)
  • 4% Total Blackout (4%)
  • 1% TV (1%)
  • 0% E-mail (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Reading, Sutton in Ashfield, Birmingham, Sherborne, Norwich, Northampton, City of London, Southall, Cambridge, Burton upon Trent, Kingston upon Hull, Batley, Salford, and West Malling.

CityProblem TypeReport Time
London Internet 19 minutes ago
Reading Internet 2 days ago
London Internet 2 days ago
London Internet 2 days ago
Sutton in Ashfield Phone 2 days ago
London Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • imaner76
    imaner76 (@imaner76) reported

    Your mobile service in DT6 West Bay Dorset has slowly been eroded down to nothing. From 25 mps down over the years to just 0.5 mps down this summer. Not good enough... @VodafoneUK

  • billoldfield
    Bill Oldfield (@billoldfield) reported

    Message for @vodafoneUK There's a total network failure in DL2 3AA for over 48 hours now. Multiple routers and phones entirely down, no data and poor phone reception. Business and home offline on a Sunday. The network checker doesn't recognise the failure.

  • RyyyyRyyy
    Ry (@RyyyyRyyy) reported

    @VodafoneUK my phone keeps losing signal, goes to emergency calls only... ive followed an agents instructions and also had a new simcard but still the same!? Please can you advise

  • LordClunbury
    Lord Clunbury (@LordClunbury) reported

    @POldfieldMusic @Iromg @VodafoneUK NHS are one of the first to need a Reform governments help!

  • Berryliz8
    Liz Berry (@Berryliz8) reported

    In desperation @VodafoneUK…. Can you tell me if your Torquay branch is due to be open on Bank Holiday Monday 31st August? Unable to get the correct information from your website or telephoning your customer services 😕

  • jeanharris0603
    jean harris (@jeanharris0603) reported

    @Iromg @VodafoneUK Data so that they can talk to underage girls. **** @VodafoneUK

  • Angieeclectic
    Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported

    @antonycotton @VodafoneUK Worst experience ever.

  • valkanelanights
    Diesel (@valkanelanights) reported

    @Iromg @VodafoneUK Stupid old ****

  • nivekllaxoc
    nivek llaxoc (@nivekllaxoc) reported

    @VodafoneUK @grok whoever answers first. What percentage of the UK do you cover for 4G and 5G network. It would be good to know so called fact versus actual reality. Go ...

  • RogueOne18
    Rogue One (@RogueOne18) reported

    @EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.

  • LeCoq_79
    Le Coq (@LeCoq_79) reported

    The @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.

  • Emma_twam
    EmmaT (@Emma_twam) reported

    @IsntWorkingPod @VodafoneUK It was the weight of his plastic boobies dragging him down.

  • Dameo_23
    Damon McRea (@Dameo_23) reported

    @VodafoneUK I get daily texts off you to upgrade my phone, I get twice daily emails saying an upgrade is ready. Instead of being desperate to get more money out of me. Sort your service out in the CA7 area!

  • daisybusel
    Daisy Büsel (@daisybusel) reported

    Hi, @VodafoneUK - I’ve lost my broadband connection in SE11, London. The network status checker says there is a local outage - do you know when it will be fixed? Thanks

  • Moomin_St3f
    Moomin_St3ff 💚🤍💜🎗🇬🇧🇮🇱 (@Moomin_St3f) reported

    Wtf? Another one bites the dust... @VodafoneUK @ThreeUK

  • ScottyJ193
    Scotty - 1stMetalGod (@ScottyJ193) reported

    @VodafoneUK I been trying all day to talk to someone regarding an issue I have with my Big Value Bundle. Please just help

  • Bramapp313
    Dave (@Bramapp313) reported

    @MediaSOI Didn't they get the emergency message from @VodafoneUK free, or course.

  • roberitno26325
    roberitno (@roberitno26325) reported

    @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

  • BobGrumpies
    Bob Bluffield (@BobGrumpies) reported

    @Iromg @VodafoneUK Good for you! I wonder how many have done the same over this issue?

  • musicloverch1
    Angela (@musicloverch1) reported

    @Katielou86x @Iromg @VodafoneUK Damn, ive been with them, same phone no. For 20 years. Who do I go to now? What company can I trust?

  • davegarryfish
    Dave (@davegarryfish) reported

    On a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish

  • MrMulderUK
    MrMulder (@MrMulderUK) reported

    Local network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903

  • crosslewin
    Chris Ross-Lewin (@crosslewin) reported

    @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    You have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK

  • talker50
    StraightTalker50 (@talker50) reported

    @GBNEWS Well @VodafoneUK , has not a single person in your organisation taken any notice of how much the support for the RNLI has gone down because of helping the illegas, don't be surprised when you get the same response.

  • MigrantTrackUK
    Migrant Tracker UK (@MigrantTrackUK) reported

    @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

  • EuclidAlgorithm
    adyh (@EuclidAlgorithm) reported

    @Katielou86x @Iromg @VodafoneUK Hmmm.... I thought you lot hated cancel culture. I'm sticking with them, their service and prices are brilliant.

  • ttrinityb
    trin🇯🇲🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ttrinityb) reported

    I’m sick of calling a company, trying to talk to somebody and getting sent to an AI just **** off This is for you @VodafoneUK useless pricks

  • bigdanaher
    Chris Danaher (@bigdanaher) reported

    @VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?

  • RayWallis
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 Ray Wallis 🇬🇧🇺🇲 (@RayWallis) reported

    @Iromg @VodafoneUK I ditched them 10 years ago along with all the other big names, no customer care and all too big and greedy