Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Derby, London, Didcot, Ramsgate, Paddington, Croydon, Milton Keynes, Halifax, Hammersmith, Glasgow, Southall, City of Westminster, Hemel Hempstead, Portsmouth and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Phone | |
| London |
Phone | |
| Didcot |
Internet | |
| Ramsgate |
||
| Paddington |
Internet | |
| Croydon |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Business Advice Solutions
(@B_A_S_Wales) reported
After 45 days why would I expect @VodafoneUK to achieve anything else but failure to transfer a private number to a business number. “We completely understand Sir” no you don’t. #poor-attitude #no-satisfaction #vodafonebusiness
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Finally got a complaint reference number off @VodafoneUK That's not too bad considering the issue has been going on since November 🤯
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Emma Mansfield
(@KeepTheFizz) reported
@VodafoneUK countdown to upgrade begins. Nearly Three years without upgrade that was never sent and still paying for it. You Bring shame to loyal customers 20*years.
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Katja Lehmonen
(@katslittlestars) reported
@VodafoneUK @shanethegooner I've got the same problem. I was sent login details so I don't understand why I can't log in. Why does the email not say I can't log in until broadband is connected?
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Sarah Spira
(@sarah_spira) reported
@VodafoneUK our broadband is down and yet again your speed checker on your app isn’t working so I can’t even report it. Is this a new way of avoiding compensation?
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John (anon) Smith
(@JohnAnonSmithy) reported
Hi. I spoke to one of your colleagues regarding on ongoing issue. As part of the pretence of helping me they did a reset on the router. Can this cause connectivity issues because today it is appalling when it seemed to be settling down? @VodafoneUK
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Jason McNamara
(@blue20122012) reported
@VodafoneUK you give false information to customers and you are causing so much damage to your brand by your appalling customer service
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Hayley Firth
(@Haylestone88) reported
@thepeterhunt @O2 @VodafoneUK I've been having issues with O2 for a while as well and didn't know if it was just me! I do like getting the free weekly Gregg's though lol. But yes it's so frustrating! X
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George Bowers | Actor
(@georgebowers888) reported
from
Edinburgh, Scotland
@thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻
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John (anon) Smith
(@JohnAnonSmithy) reported
Hi. I spoke to one of your colleagues regarding on ongoing issue. As part of the pretence of helping me they did a reset on the router. Can this cause connectivity issues because today it is appalling when it seems to be settling down? @VodafoneUK
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Simon Royal
(@royal_simon) reported
@VodafoneUK Why can't I cancel One Number? Online you are told to ring 191. Then after ringing and asking to cancel the automated response tells me to manage it online. The levels of frustration are through the roof.
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Mo
(@mo_shanaa) reported
@Neil_BIM @VodafoneUK They won’t let me change my plan (that had included a phone) unless I cancel my contract and spend a week without a phone first, because they have a problem with their IT systems. Been trying for a few months now. Asked them to send a temp sim but apparently not… useless company
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Rania
(@raeyoz) reported
@VodafoneUK hi, my 4G on my phone and mobile wifi has gone down for 3 hours yesterday and again for 30 minutes just now. I am unable to find anything online if there have been issues elsewhere.
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srikants2.nft
(@srikants2) reported
@VodafoneUK @VodafoneIN_News @ViCustomerCare While deactivation authority mail was not asked. Post sending mail also it is deactivated more than 24 hours now. I dont know what kind of service you people are giving, If corporate connections are treated like this, Aam admi ka toh chhod hi do
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Cat Tomlisson 🌹
(@CatTomlisson) reported
Honestly, the @VodafoneUK customer service are an absolute waste of time. Constantly overcharged or additionally charged for things they have a record of me cancelling.
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Mandy Green
(@MandyGreen) reported
@VodafoneUK @VodafoneGroup are just so awful it’s beyond words!!!!!!!!!!!!!!
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ZuluRose
(@dlaminionline) reported
@VodafoneUK You guys are thieves and I’ll be taking my money where I’ll be treated as a valued customer. I can’t believe what I’ve just experienced.
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Flamsy McRous
(@doorstomanual) reported
@VodafoneUK @shanethegooner same problem here. this needs a better error message than a 500 server error.
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Amy
(@aimmasonn) reported
@VOXI_UK @VodafoneUK after months of hell I’m finally at a point I can leave Vodafone to voxi but aparrently it will take 30 days I’ve dmed please help.
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Dean Roof 💀
(@DeanRoof) reported
@thepeterhunt @O2 @VodafoneUK Tried a few over the years, signal and coverage is best, but customer service ain’t great
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Lorraine Cope
(@_HappyFish_) reported
@VodafoneUK Hey @LeeFreemantle, @VodafoneUK would like you to send them a DM. No internet since January, yet they won't cancel the contract & compensate us until it's fixed. They can't fix the problem. We still have no internet. There must be a department that can resolve this?
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Katie Burgess
(@katieburge86) reported
@thepeterhunt @O2 @VodafoneUK My signal with o2 is driving me mad 😠
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
@VodafoneUK Spent all of yesterday doing that and got nowhere. Sachin even told me you can't make a complaint about an ongoing technical issue with your Twitter team 🤯
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Jon
(@jonqpr422) reported
@VodafoneUK There are decent numbers of people now saying they have sent off for a trade in and you reject it saying emei doesn't match. When we've used your trade in tool. Customer of 21 years, and you treat us like we are trying to swindle you into buying our phones back, it's ur 9ffer.
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Jackaed
(@jackaed) reported
@VodafoneUK I'm having issues with my broadband speed, my ping is at 90-100ms and my download is down to 1.8ish Mbps. Upload is still usual at 5 Mbps. I'm 99% sure the issue isn't on my end, but your website says I can't be helped because I'm not on a Vodafone router.
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becky kershaw
(@BeckyKershaw) reported
@thepeterhunt @O2 @VodafoneUK I’m with Virgin and it’s crap. I need to change providers myself 👍
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Miss Speed
(@MissSpeedPE) reported
@VodafoneUK Hi I tried your WebChat the sales rep told me he couldn’t offer to price match o2 and said the prices on the website were all that was available. Couldn’t offer anything for a long time customer which was very disappointing. I will be switching to o2 for the better deal.
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bloodwarth 2016
(@FaeroyGlenn) reported
@VodafoneUK part of network you mean and which network would that be? The one that hasn't connected me for 9 months You mean that network do you? You mean a vulnerable person like me? Do you mean that network do you? Your team has much to be desired Asking the same stupid questions
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Miss Speed
(@MissSpeedPE) reported
@VodafoneUK how are you so much more expensive than your competitors? You’re about to lose a long-standing customer
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Jon
(@jonqpr422) reported
@VodafoneUK @glastonbury Crooks, will give you a trade in price, to con you into upgrading, then tell you your mint condition phone is BER, can't tell you why though, absolute crooks. Worst customer service known to mankind.