Vodafone Outage Report
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 17: Problems at Vodafone
Vodafone is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Portsmouth, Swaffham, Hampstead, Manchester, Bristol, Belfast, Sandhurst, Workington, Beverley, Accrington, Northampton, London, Penrhyndeudraeth, City of London and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Swaffham |
Phone | |
| Hampstead |
Internet | |
| Manchester |
Internet | |
| Bristol |
Internet | |
| Belfast |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Brockwell
(@BobBrockwell) reported
@VodafoneUK thanks again for wasting my time via DM. Honestly, worst customer service ever. Now having to wait 2 months for installation….
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Emma T 💙💛 🏳️⚧️🏳️🌈Ally
(@FrecklesFieldo) reported
@VodafoneUK I'm now onto someone on live chat as I've also had issues with trying to log in via your website today.
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Caitlin Holloway
(@Caitlin14599345) reported
@VodafoneUK Gosh Vodafone, you certainly have made a hash of things! 10 days later & my number has still not been ported & this is after I went to your store & an assistant there did it for me because your customer service people are too useless to do it online or over the phone.
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Nick Duthie
(@nickduthie) reported
@VodafoneUK What's happening to resolve the broadband outage in Walkeringham, Notts? Nearly 24hrs since it was reported. What's the issue and when will it be resolved please?
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Mikey
(@gapmichael) reported
Leaving @VodafoneUK after only 4 days of broadband activation. Been on the phone to them for more than 4 hours trying to resolve simple issues. Still not resolved. Looking for an active line takeover...Any decent offers @bt_uk or @EE?
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Tash
(@Tashinator12) reported
@VodafoneUK I have never come across such an awful phone company I've had nothing but problems from the last week trying to charge me an early termination fee for a contract I've had less than a week and one service isn't even working your customer service is a joke
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Theodora Explorer
(@longblondsilver) reported
@VodafoneUK is your coverage down today? Internet has dropped out half a dozen times this morning already 💔
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Recycled-Carbon
(@Cryptdropper88) reported
@dafyddgm @VodafoneUK Yeah, trying to cancel my new installation as it's 10 days after I asked for and the number they give redirects you to use that chat bot which barely works, I can't get twitter support to reply to me since last night and apparently there's technical issues. Just want to return it
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Suavey89🌱
(@Suavey89) reported
Yo @VodafoneUK do your customer services agents read customers accounts. I arranged a phone called with Ash at 5.30pm today yet Beth decided to call me at 15.18pm.... The reason Ash was going to call me at 5.30pm is because I'm not available until then
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Literature Heart & Soul
(@LitHeartSoul) reported
@VodafoneUK Can you help, please? Any idea why I can't access my "content controls" page from Settings? I'm in my account, clicking the content controls link and it keeps coming up with "Page Not Found" ??? Thanks
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David Platt
(@davidplatt468) reported
@VodafoneUK @GoogleUK How about you send me a booster to fix my mis-sold broadband issue? I've submitted my details numerous times and each time I hear nothing back. I guess you have a phone there so pick it up and call me #feeltheconnection #rippedoff
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Emma
(@twinkled) reported
Hi @VodafoneUK out of interest, why is my wifi performance terrible when there is bad weather? Is there something science-y behind it?
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JOHN DANKS
(@8499john) reported
@VodafoneUK no internet for 8 day’s. With promises of openreach coming every day to get it sorted and still no show from an engineer. As I can’t get in touch with open reach as they keep saying it has to come from my supplier, I have no route to go down.
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Darren Massey
(@Mass2101) reported
@VodafoneUK …..payment of the charges (that a scammer has run up) before they will reinstate her services. So, either cough up or leave your Daughter in a potentially vulnerable position for the next 14 days or so. That’s customer service of the highest order #disgrace
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Ed Nesling
(@EdNesling) reported
6 days since you said you’d get back to me and Still waiting for a call from one of your complaints managers. Your customer service dept is a disgrace. @VodafoneUK and still can’t get hold of anyone to speak to.
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Sarah Evans
(@Sarah_evans_01) reported
@VodafoneUK Yes it was between those hours…now spoken to an advisor. Not helpful at all. In order for me to keep my number, I have to go to a different network, and cannot transfer to another Vodafone sim?! Doesn’t make sense. Going to lose a lot of customers…..
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David Roderick
(@davidroderick41) reported
@VodafoneUK network Almondsbury Huddersfield is rubbish. E/4G.IF you can get connected thst is..
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Graham F XMcElearney
(@GrahamMacca) reported
@VodafoneUK I'm trying to buy broadband from you but your online checkout doesn't work and your chat agent is broken - doesn't bode well - are you able to help?
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JordanKhan
(@JordanKhanUK) reported
@VodafoneUK after 5+ months of issues I’m still trying to understand what’s happening with my account. I can’t get through to customer services as the number is “inactive”, advisers in-store can’t help as it’s beyond what they have access to. Please advise
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Phil Morgan
(@Moggie_P) reported
from
Over Kellet, England
@VodafoneUK hi, I was sent an upgrade code yesterday for my price plan, followed the links and the code was refused as out of date, same for my wife’s phone. Any help available?
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Sophie 👑
(@misssophieh67) reported
@VodafoneUK Bit of a joke that it's not working the next day! I have dm you, but I am not happy at all
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Peter Hammond
(@peterhammond127) reported
does anyone know if @ASDAmobile / @VodafoneUK charge £2 day roaming in Spain? They have not responded to the question, was better when it was @EE network.
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Welshdan
(@Welshdan) reported
@VodafoneUK hours on the phone and passed through 3 departments to become a new broadband customer. Openreach have confirmed no issue with capacity yet I still can't sign up. Should i give up?
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Daniel Norburn
(@DNorburn) reported
@VodafoneUK broadband down for nearly 24 hours now in the dn21 region. Not the 1st time this has happened. I'm sure if this was a city centre it will have been sorted quicker. Sort it out vodafone
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Laura s
(@laurajayne529) reported
@joeandseph I'm so disappointed with your lack of customer service. Ordered pack through @VodafoneUK on 26th October and I still haven't recieved it. After reassurances that I would get for Thursday nothing has arrived. I've emailed to ask for a refund and no reply.
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gassix
(@gassix) reported
@VodafoneUK broadband not working for hours, do you have an outage?
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Rowena Reed
(@saphismum) reported
@VodafoneUK Was with you for probably 20 years. Upgrade options were awful. Left. You didn’t care, so nor did I.
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Carol Smail
(@loyaldrift) reported
@VodafoneUK o/s travellers to London do not visit this companies stores to purchase a SIM totally unethical brought a SIM which was faulty & couldn’t connect refused refund appalling service
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lee hart
(@hartsinink) reported
@VodafoneUK 2nd day of no broadband. This service is a joke. Been down 6 times to my knowledge in 12 months. This is not acceptable for the digital age!
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gemmaaaaaaa
(@gemmabrogans) reported
@VodafoneUK my simply cook voucher for a free box will not work, can you help?