Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil, Dublin, Southall, London, Blackburn, Newport, Staines, City of Westminster, Newcastle upon Tyne, Reading, Halifax, Batley, Southwark, Thatcham and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Phone | |
 Dublin |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| Blackburn |
TV | |
| Newport |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jason
(@My_Crimson_Chin) reported
@thewossy @VodafoneUK However! Customer service while good when you cab get to someone... getting to someone who can actually help you was stressful. So depends what you hold as more valuable
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Alex Haig
(@FMradioAlex) reported
@VodafoneUK why can my friend who is also with vodafone get a signal and I cant? Why do I never have signal after 5.30pm? This has gone on for years with different phones.
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Mike Mackay
(@mmackay65) reported
@TmsmartSmart @EE @VodafoneUK They email to say the contract will rise, but If it raises by more than the stated % you can, by definition of their terms of service, leave the contract penalty free
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Jason
(@My_Crimson_Chin) reported
@thewossy @VodafoneUK There is virgin in ground cables in the paths outside the houses on my road so when sky started being bad over lockdown we swapped to virgins 500mps package. Far more money but I like to seamless game and stream and if they dip a bit it generally stays north of 300mps and 30up
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Alex Froom
(@AlexFroom) reported
Hi @VodafoneUK - your mistake is damaging my credit file! Your online advisor says I have to call you about it - but if I call, your answer service tells me to contact an onilne advisor! I've wasted an hour now - how do I talk to someone, and how do I contact the ombudsman?
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Steven Davidson
(@shaymen76) reported
@VodafoneUK Keep losing broadband in Halifax. Tried Tobi but stuck in a loop. Working at home too, really poor service.
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TogaTheGreat
(@TogaTheGreat) reported
@VodafoneUK My contract ends on the 24th of next month. I wanted to review the SIMO options available before choosing but completely unable to see what is available while I'm actually logged in. A stupid system
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Nigel Best
(@NigelBest6) reported
@VodafoneUK I have had an ongoing problem with Vodafone for over 4 months. Eventhough we are told calls are recorded, they still refuse to admit I was miss-sold a product. I was with Vodafone for over 10 years and still got treated like crap.
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James wardell
(@jameswardell80) reported
@VodafoneUK @AirtimeRewards Hi, can you tell me why I put £10 airtime rewards onto my paym account why it never reduced my bill and have lost the reward! Can you get back to me please.
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Lucas
(@LucasJTGleed) reported
@o2 - honestly I hope someone replies to my complaint quickly… seriously not happy with the service I’m paying for! 😒 how can I have full bars of signal and 4G but loading emails or social media take ages? Think I’ll be going back to @VodafoneUK 🙃
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TogaTheGreat
(@TogaTheGreat) reported
@VodafoneUK your website is the most unintuitive piece of **** ever. You send me a text telling me to check out my end of contract options and suggest a plan, I click to "See all SIMO Options" and I'm greeted with a screen telling me I'm not eligible to upgrade. ******* usless
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Vicky
(@MrsOrange10) reported
@VodafoneUK is there a connection issue with broadband in the DH6 area it’s not been working right all day but has been completely off for 3 hours
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MissF
(@RLMissF) reported
@VodafoneUK When I try to login to my account on the app it says the account is closed. Please can you help?
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Fiona Weir
(@thisfionaweir) reported
@VodafoneUK Thanks. But he has spoken to several advisors already. This needs escalating to someone who can resolve the problems
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Mary is going to wear a mask 5eva
(@invalid__art) reported
@VodafoneUK keep telling me that all calls are recorded, which is great! But they aren’t, they have erased so many records of calls I’ve made to them to try to make it seem like I never had a problem for the first month.
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Tony Bowling
(@Tony_Bowling) reported
from
Huddersfield, England
@CityFibre Don’t use @VodafoneUK for your fibre connection in Kirklees, their customer service is terrible. 59 days since @CityFibre came out to connect and still nothing.
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Euan Mair
(@EuanGMair) reported
@VodafoneUK I placed a Gigafast Broadband order on the 30th of April that was due to be activated yesterday. I am STILL without internet connection and your support advisers over web chat have just told me my broadband order was cancelled? WTF is going on?
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Euan Mair
(@EuanGMair) reported
@VodafoneUK I would like to speak to an adviser OVER THE PHONE to resolve this issue. I cannot work from home without an internet connection, I have been left without internet for two days, I have no idea if I will be charged for this broadband or not. I need an explanation.
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Bill G
(@bill2929g) reported
@VodafoneUK I have to juggle around 15 mins to find someone to explain my issues. You should remove that "stupid" call answering so-called system and consider getting a better one. I wasted 10 mins and hung up on me...
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Mark Crossley
(@mintycrossley) reported
@VodafoneUK whilst in London on the FA Cup weekend I’m wondering why my IPhone 13 Pro wouldn’t pick up 5G when everything was turned on. My tariff says 5G on my plan but it never switched over to it
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MarkBaldwinuk73
(@markgooner73uk) reported
@VodafoneUK been trying to purchase 2 apple watches from you, how hard can it be!!! Poor poor service. Nothing on your site works! Speak to agent on chat and they don’t seem bothered to want to help, I will go elsewhere
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Isla
(@IslawightIsla) reported
@VodafoneUK why cannot your tech support or advisers instore get wifi calling to work on my Samsung A13. Vodafone website says it supported...
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Wildly Different
(@WildlyDiff) reported
Well @VodafoneUK i seem to be stuck in some kind of dystopian hell with you right now. I’m being charged for a Sim I no longer use, whilst being told my business sim has hit its bandwidth limit… it’s not meant to have one. Not only that but our local signal has dropped from 4G..
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Shake Islam
(@ShakeIslam) reported
@VodafoneUK @VodafoneGroup rude and abrupt staff at your customer call centre! Service and quality has dropped massively! Was put on hold them cut off! #poorcustomerservice #vodafonesucks
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Euan Mair
(@EuanGMair) reported
@VodafoneUK I can't even call your f****** support number to speak to an actual person to communicate this issue because an automated voice tells me to speak to an adviser via web chat, of which I have spoken to about 6 already. NONE of which have solved the problem.
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Mary is going to wear a mask 5eva
(@invalid__art) reported
@VodafoneUK I’ve been told many times that I’m released from my contract due to failure of staff and systems at every stage, but today I was told they’ve not written that down anywhere so it’s no longer true!?!?! Just let the time pass so I can contact @Ofcom or whoever
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Elroy Ferns
(@efernsuk) reported
@VodafoneUK Hi Harriet, So I am able to use a SIM with another network, I am able to make calls and receive texts. However only the mobile data doesn't seem to work....I have already requested and unlocked it with an NUC code I received from vodafone
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Lydia Oates
(@LydiaOates1) reported
@VodafoneUK hi there I’d like to speak with someone in customer services pls as I am unhappy with a couple of things regarding my contract. Pls can someone DM me on here to discuss asap
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Louis Findlay 🇺🇦
(@FindlayLouis) reported
@VodafoneUK you have the worse 5G ever, I’m sick of my phone never loading. What am I even paying for?
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David Richards
(@DeeAir) reported
@VodafoneUK what’s going on with the 4g/5g data in Bristol (BS34) at the moment? Nothing flagged on your network status checker but web pages not loading on either data signal