Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Bradford, Chippenham, London, Southampton, Guildford, Cardiff, Sheffield, Edinburgh, Leven, Barnsley, Camborne, Reading, Camden Town, Manchester and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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LizzieRoseHilleard🥀
(@Iizzierrose) reported
@VodafoneUK my intervener hasn’t been working for the past two days. I need my phone for work, how can I fix this?
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Shahid Choudhry
(@Shahid2703) reported
@VodafoneUK shocking service as not able to use mobile Internet for last day and a half. Customer service has been pants and making me regret my decision to leave 3!!!!
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Shahid Choudhry
(@Shahid2703) reported
@VodafoneUK Shocking service takes an eternity to get through!!!
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Steven
(@Steven1Mc) reported
@VodafoneUK The guy I just spoke to at customer service told me you billed every 30 days and that you have always done that. I worked for Vodafone years ago and knew that wasn't true. He insisted it was so I did not amend my billing cycle and we ended the call.
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Sarah Kathryn
(@Devoniangigger) reported
@VodafoneUK haven’t had a signal for 24 hours now. Vodafone Broadband is fine but mobile is not working on 4g. Any reason for this? #devon #teignbridge
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Hannah Stacey
(@hanstacey) reported
it's all fun and games until your already crap wifi has given up on you (@TalkTalk), your 4G is broken and won't be fixed until the 18th (@VodafoneUK) and all your local cafes are shut 🙃
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Lauren Armstrong
(@LaurenAislingA) reported
@VodafoneUK Is data not working? Can only get online using wifi?!
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Aegina Dhanda
(@AeginaDhanda) reported
@VodafoneUK another shambolic day, spending hours on the phone to Vodafone’s support team and being unable to work remotely #dontjoinvodafone #day4
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Hannah Stacey
(@hanstacey) reported
@VodafoneUK Hi Tran! Thanks but I've already had a chat with with a support person. It's an issue with the local network apparently that they're looking into. He said it would be fixed by the 18th. It's just quite difficult because I rely on a good 4G connection for work.
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TurboGamingUK
(@TurboGamingUK) reported
@VodafoneUK please sort your god awful app and customer service out. 6 months of my direct debit not being set up correctly and now your incompetence is messing up my credit history. So thanks for that!
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Kerry x
(@kerry27031980) reported
@VodafoneUK you customer service is shocking! Every month I have to ring you as my data doesn’t automatically re new! This has been happening since august! Im paying for service that you are not 100% providing and every month Im promised phone calls back which never happen! 😡
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Charlotte
(@LottieJoyce_) reported
@VodafoneUK any reason why mobile data isn’t working? Nothing will load while using it. Tried restarting my phone but no change, any help?
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Marky Mark
(@Marklewis89) reported
@VodafoneUK Data issues in the Hackney area (where I work, no issues when I'm at home). Been struggling all this week. Tried phoning on several occasions but keep getting disconnected. Any idea when this will be sorted?
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Ash Mansell
(@ashcmansell) reported
@VodafoneUK Phone signal had been shocking on 4g and I’m having to reset the phone occasionally to get the internet back. I am still also awaiting a returns bag to send my old iPhone 11 Pro back. Nearly 4 weeks in waiting!!
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Shahid Choudhry
(@Shahid2703) reported
@VodafoneUK I have had chats with customer service on phone and on the net as helpful as a chocolate fireguard
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jtr89
(@jtr891) reported
@VodafoneUK Would save the money each month and take my mum on a lovely holiday as she is the most selfless person I know and has had a horrible year with her sister being diagnosed with terminal cancer. It would give her something to really look forward to and smile about 💖#VeryMeRewards
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Nicola Daniels
(@NicolaD74) reported
@VodafoneUK @donna_g1987 I've not had any since yesterday either. Very annoying. Is there a network issue @VodafoneUK as your online status checker says I should have full 4g signal.
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Cocky Gossip
(@CockyGossip) reported
@VodafoneUK I have a transaction on my bank account with you which I did not process as I'm not a customer of yours (fraudulent). I have spoken to the bank they asked that I call you but I cannot seem to get anywhere as the options are for customers. Can someone help.
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Sea Thief
(@TomFred20) reported
@VodafoneUK Currently waiting for someone to answer my call 50mins after calling. I have two mobile accounts and an expensive WiFi account - I need help but this waiting is killing me.
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heatherelizabeth
(@Dinosaurheather) reported
@VodafoneUK The web chat told me it was a problem everyone was having and there was nothing I could do or they could do
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Not my own name
(@Perky6556) reported
An hour later and I’m still on hold. A bad customer service day at @VodafoneUK 🤬
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Elaine Pakes
(@lainey1989) reported
The irony when you need to check the signal status of @VodafoneUK but you have no signal, so you can’t check the status!
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Nick Evans
(@NicholasEvans_) reported
@VodafoneUK whats happening in HR1 3SE? Your fluctuating service is severely affecting my business. All contracts up for renewal in a few months, time to find a reliable service provider....
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Jack Walton
(@jjacksonwalton) reported
@VodafoneUK Why are you so keen to upsell and change my contract, but not prepared to downgrade it? As a customer for around 20 years I feel let down.
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C. R. MacPhail
(@defiantoffate) reported
@VodafoneUK @VodafoneUKBiz Been attempting to switch numbers for over a month costing business and missed medical appointments. Great service, really.
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Donnna Galllagher
(@donna_g1987) reported
@VodafoneUK no mobile data for over 2 days now can someone help?
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Rachel Medich
(@RachAM) reported
@VodafoneUK I’m having major issues with 4g in Aberdeen today. Trying to achieve work via teams and WhatsApp by using my phone as a third screen and getting nowhere. Nothing is loading! Can’t send anything either. Not good! Overload?
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ibzino
(@mr_iaintrichyet) reported
@VodafoneUK whats going on with your signal really pathetic
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Nick Evans
(@NicholasEvans_) reported
@VodafoneUK Checking the status only tells me it's not working, I already know that. Second time this week it's down.
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Nicola Sheridan
(@nickishez) reported
@VodafoneUK got no 4g since the ios14 update - is this a known issue?