Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Plymouth, Enniskillen, Croydon, Dublin, Southampton, Edinburgh, Derby, Manchester, Dundee, Lowestoft, Dewsbury, Birmingham, Caerphilly and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Plymouth |
Total Blackout | |
| London |
Internet | |
| Enniskillen |
Phone | |
| Croydon |
Phone | |
 Dublin |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Bentley
(@MrJoshuaBentley) reported
@VodafoneUK Hi. Is there a network issues in rh SN25 area? App says network status is active, but no device can connect via the internet.
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Laura Fox
(@foxie2k51) reported
@VodafoneUK @eltonofficial @BSTHydePark Tries ringing yesterday to speak to someone about my bill and they were having issues and asked me to ring back today. And both yesterday and today your online chat isnt working. Whats gojng on as ive tried to get through today and no success!
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LUKΞ
(@_lukeadcock) reported
Absolutely shambolic customer service from @VodafoneUK. I’ve been told wrong or unhelpful information multiple times and now their errors are going to cost me money, and I’m told there’s nothing they can do
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mula 2k19
(@samikahenryy) reported
@VodafoneUK Very **** deal????
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A Customer
(@ALucas69808280) reported
@VodafoneUK I thought the whole reason me making a complaint is so Vodafone contacts me! Its not about me chasing them i have tried different ways already since the 11th of August understand my complaint extends back to july! why isnt Vodafone trying to resolve this with me?
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Elaine Gunn
(@topgunne01) reported
@VodafoneUK Superfast 2 and still not working this morning
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Lynne Golding
(@lynnegolding) reported
@VodafoneUK having trouble getting in touch with your “chat now” option online. Have had no Broadband connection all day. Is there a problem in my area, Basingstoke
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🌻 Kirsty
(@kirstytaylor_x) reported
@VodafoneUK I was told that if I wanted to upgrade to a cheaper deal, I needed to cancel my current contract and get a new one out. Can’t wait to leave in December, when my contract ends 🥴
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mandy mason
(@mandyma97985271) reported
@VodafoneUK they couldn't work out why. I went through credit checks and all security on all 3 occasions, but still no solution. Been sent to your SOS team 3 times and no communication from you at all! But my payment is still mysteriously able to get through!!
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stephen wallwork
(@Scuubersteve) reported
@VodafoneUK Until you get a proper call centre and get rid of this stupid bot, I won’t be coming back to voda anytime soon.
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Spon
(@SponHead) reported
@CityFibre @VodafoneUK I already have. You told me the case is closed and Vodafone need to fix it yet there is no ASN light on the pole which is @CityFibre issue to fix. Vodafone cannot. Can you sort to issue please?
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patricia hodgson
(@patrushkaz) reported
@VodafoneUK attempted to buy data for iPad in Uk and informed this is no longe possible….Really ? So I arrive at my destination and buy easily from @Orange….so now back online …what sort of service are you providing @Vodaphone?
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Demi :)
(@_bxston) reported
Please help me @VodafoneUK
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gez howarth
(@gez_666) reported
My missus is finding out how poor @VodafoneUK is at solving things. We are paying for a Wi-Fi booster which is screwing our Wi-Fi signal up and the online chat guy just disconnected mid writing a scentence
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paul agnew
(@paulagn15289991) reported
@VodafoneUK Everything sorted Now, but very disappointed that the online service,broadband upgrade did not work, for a big HI-Tech company like Vodafone, you should be ashamed. get it sorted and fixed Now. I did have to phone Vodafone instead, but I was so mad that I threated to leave.
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Chris Jones
(@LeadershipNext1) reported
@VodafoneUK @vodafone Spoke to complaints team today. They were very apologetic and seemed keen to resolve. They booked a call with me at 1915 tonight to speak to engineering team. I said I’d been let down 3 times in a week by such promises. And yep, it’s now 1931 and no one from @VodafoneUK called.
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NVH Global Ltd
(@NVHGlobalLtd) reported
4 long visits to shops & 20 hours online @VodafoneUK to purchase a new phone to replace the under guarantee not functioning phone; a passport, signature verification, utility bill even for 30year + customer taking days to verify - due diligence gone mad?
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Habby Crypto NFT ESQ
(@sewingshopUK) reported
@VodafoneUK I been with Vodafone for 14 years. Endless mid contact price hikes. You ain’t never gonna change. Every time I get a new contract you hike the price up. JUST SO EVERYONE KNOWS
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Chris Jones
(@LeadershipNext1) reported
@VodafoneUK @vodafone Day 15 now of no broadband connection for a new customer.@VodafoneUK Twitter team stopped engaging as they think my details are wrong, so I’ve screenshotted their OWN company info on me! Jesus Christ this is dragging. Meanwhile, problem has now passed to openreach. 3 days ⏱
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Dr. Stephanie Heys
(@PhD_Midwife) reported
@StockportBirths @VodafoneUK It’s still awful - I’ve contacted Vodafone for comment - wondering if they sought any SME advice prior, I imagine the answer will be no.
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Badmiker
(@Badmiker1) reported
@VodafoneUK Another day another useless call with @VodafoneUK. I was told we would solution but there's been NO progress. Had to go through the same checks, told the same nonsense about cables, at least now I'm told that there's NO TIME FRAME TO FIX. #feeltheconnection? LMFAO
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Mark Hughes 💙
(@markphughes17) reported
@VodafoneUK I see lots of people complain about 5G masts going up. I just want you to know that if you want to stick one up outside my house, I won't mind. You can even put it in my parking space, totally fine with me, I'll park up the road, no problem
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Laura Fox
(@foxie2k51) reported
@vodafoneuknews @VodafoneUK Do you still have issues within your call centres? Yesterday they couldn’t take a payment and asked me to call back today and ALL day today no one has answered and your online chat isn’t working either yesterday or today. I need to get through to someone to talk about my bill
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elizabeths wife
(@mercurial_444) reported
@VodafoneUK pls help 😭
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Arshia Shetty
(@ArshiaShetty) reported
@VOXI_UK @VodafoneUK @UKVodafoneHelp How do I change my plan to another plan immediately? I’ve not been able to get any help from the chat help and I need to change it urgently
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Louie Michelle
(@Louie_Michelle_) reported
@VodafoneUK is there an issue with your US roaming? I’ve arrived in a major US city and no network connection - I’ve checked my phone settings, restarted my device & all the usual things.
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paul agnew
(@paulagn15289991) reported
@VodafoneUK Everything sorted Now, but very disappointed that the online service,broadband upgrade did not work, for a big HI-Tech company like Vodafone, you should be ashamed. get it sorted and fixed Now. I did have to phone Vodafone instead, but I was so mad that I threated to leave.
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Habby Crypto NFT ESQ
(@sewingshopUK) reported
@VodafoneUK ALSO PATCHY NETWORK. BROADBAND IS ALSO PATCHY
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Tall Andy
(@xTallAndyx) reported
Courtesy of @VodafoneUK I now don’t have a mobile phone. I planned to move to them (huge mistake) and set up a new account along with my PAC from @EE. Received the SIM and checked coverage which was poor to none. Rang and cancelled subscription and was promised porting (1)
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Jack Horton
(@thehammerhorton) reported
@VodafoneUK What’s the point in directing me to the same place that failed to help me before. Still waiting for a manager to contact me following then listening to the transcript. 1.5weeks and counting…