Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/20/2026 19:20

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Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Sheffield, Edinburgh, London, Leven, Barnsley, Camborne, Reading, Camden Town, Manchester, Bristol, Southampton, Barnet, Newcastle under Lyme, Merthyr Tydfil and Dublin.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Phone
United KingdomEdinburgh Internet
United KingdomLondon Internet
United KingdomLeven Phone
United KingdomBarnsley Internet
United KingdomCamborne Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • VigorousElf VigorousElf (@VigorousElf) reported

    DO NOT CHOOSE @VodafoneUK as your broadband. Awful customer service. Horrid broadband service, they throttle your download speeds on unlimited fiber to 800kbs. Their tobi chatbot is broken not to mention the absolutely horrid design of their webpages. abysmal service swap 2 @EE

  • aroundthehouses MarksMusings (@aroundthehouses) reported

    Is there an issue with Three or Vodafone this afternoon or today as people are saying they can’t get through to my number and I’m on three? @ThreeUK @VodafoneUK

  • SeasideChris Sir Chris McStill (@SeasideChris) reported

    @RSdriver00 @ThreeUK @VodafoneUK I switched from three to EE a couple of years ago. Speed seems better and no particular problems

  • aroundthehouses MarksMusings (@aroundthehouses) reported

    Is there an issue with Three or Vodafone this afternoon or today as people are saying they can’t get through to my number and I’m on three? @ThreeUK @VodafoneUK

  • ChimpiOg Sim (@ChimpiOg) reported

    @ThreeUK service over the last few days has let me down so badly. Especially at the most vulnerable time where I need service it has failed. This merger with @VodafoneUK is clearly not working well! Terrible.

  • Angeltt_tt Angeltt (@Angeltt_tt) reported

    @VodafoneUK @VodaphoneUK when the internet works its amazing, BUT! There are MORE outages on this ISP than Virgin Media or Sky and thats saying something. Cant even register loss of service your websites are so ****.

  • harrym_vids Harry Metcalfe (@harrym_vids) reported

    @RSdriver00 @ThreeUK @VodafoneUK I swapped from O2 to EE a few years ago after some bad experiences with O2 and poor reception in our area. Never had any complaints with EE since. Just works

  • AssamAdda AssamAdda (@AssamAdda) reported

    @ViCustomerCare @VodafoneUK @VodafoneGroup Please take this request on priority and help resolve it

  • M40ULK Maulik Pandya (@M40ULK) reported

    I’m getting really annoyed with ID mobile as I am unable to make calls even with full network coverage! @iDMobileUK @O2 @VodafoneUK

  • JustinBeale70 JB (@JustinBeale70) reported

    Funny how @VodafoneUK no longer answers on here since they joined up with @ThreeUK and fcked their own service up.

  • BHAFC_Matchworn BHAFC_Matchworn (@BHAFC_Matchworn) reported

    When will the merger between @VodafoneUK and @ThreeUK go through? I and fed up with no signal on the Three network, it’s getting worse week by week. No service at home, 1 bar work, it’s utterly rubbish

  • CJRead82 Chris Read 💙 (@CJRead82) reported

    Hi @SMARTYMobileUK since @ThreeUK have merged with @VodafoneUK our network reception has been appalling. Your helplines haven’t been able to resolve it. If this isn’t fixed soon we’ll be looking to change provider

  • aroundthehouses MarksMusings (@aroundthehouses) reported

    Is there an issue with Three or Vodafone this afternoon or today as people are saying they can’t get through to my number and I’m on three? @ThreeUK @VodafoneUK

  • wos_occuring Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@wos_occuring) reported

    @virginmedia @Clantastic You’re not alone. @VodafoneUK “Tobi” is equally infuriating. Do the directors who implement these systems actually stress test the customer facing bot. It’s actually worse than a 60 minute hold music.

  • aroundthehouses MarksMusings (@aroundthehouses) reported

    Is there an issue with Three or Vodafone this afternoon or today as people are saying they can’t get through to my number and I’m on three? @ThreeUK @VodafoneUK

  • chris_cord19819 Cordeless (@chris_cord19819) reported

    Anyone else noticed their @ThreeUK signal is absolutely shocking since the merger with @VodafoneUK ! Cancelling contract right away scum bags

  • RSdriver00 RSDriver00 (@RSdriver00) reported

    Customer service is always terrible @ThreeUK Now they’re using AI to cut costs it’s even worse. And the combination with @VodafoneUK with no doubt another cost cutting plan will be a disaster. Which other UK mobile provider is the least worst as I just have to change now?

  • scotty6kids78 Scott Saunders (@scotty6kids78) reported

    So yeah, finally bit the bullet and ordered @VodafoneUK 1.6GB fibre and switching away from @EE - please, please, please dont let this migration fail guys..@WeAreOpenreach

  • 87sassy Sarah Cosgrove (@87sassy) reported

    @virginmedia @VodafoneUK Not to be rude, but if you read my initial post that confirms what is affected. Both tv and broadband are affected. Both of which are wired. I get you have canned responses but the information has been provided. When Both are down I cannot check anywhere for faults as no access

  • Danny_boy300390 Danny boy (@Danny_boy300390) reported

    @BuckleyKevin @EE @VodafoneUK Ill be leaving ee as well charging me for an extra phone number i never asked for at 105 a month almost l! One part of the plan ends next month and the other in February bit of a shambles if you ask me

  • AssamAdda AssamAdda (@AssamAdda) reported

    @VodafoneUK @ViCustomerCare On a postpaid, issues with incoming. Outgoing, internet and sms ok, but no incoming. Can you please revert?

  • XlXIXlXIXl Will (@XlXIXlXIXl) reported

    So @O2 are going the same way as Vodafone and switching off 3G how about telling the government to do one instead going to be a garbage network like @VodafoneUK now with 30% of the uk stuck with edge signal.

  • Lufffunk Michael luff (@Lufffunk) reported

    @ThreeUK @VodafoneUK since merging and enabling mast share, my Three service has gone downhill. Even with multiple bars of signal, data doesn’t work. Never had this issue before.

  • pmanson26 Phill Manson (@pmanson26) reported

    @RSdriver00 @ThreeUK @VodafoneUK All seem **** locally since huawei was removed from the backbone, I’ve tried EE (ok), Vodafone (useless) and now on GiffGaff, I got better signal roaming in Spain

  • AgentZara c74NcK (@AgentZara) reported from Winchburgh, Scotland

    @BuckleyKevin @EE @VodafoneUK Funny how they always try to blame everything else apart from their service. I've had the blame put on my house, my handset, where I work etc etc. Dire.

  • aroundthehouses MarksMusings (@aroundthehouses) reported

    Is there an issue with Three or Vodafone this afternoon or today as people are saying they can’t get through to my number and I’m on three? @ThreeUK @VodafoneUK

  • JoJoV111 Jo Verma (@JoJoV111) reported

    @ThreeUK no signal for two of us in the same household. It’s happening more now you’re with @VodafoneUK

  • 87sassy Sarah Cosgrove (@87sassy) reported

    Why is my @virginmedia tv and broadband and @VodafoneUK phone data/4g going down at the same time for the last 2 nights. No prior notice of any works. No communication. What is happening?

  • JaiParmar_ Jai Parmar (@JaiParmar_) reported

    @BuckleyKevin @EE @VodafoneUK I use VOXI Kevin. I believe it’s owned by Vodafone but rarely/never have issues.

  • BuckleyKevin Kevin Buckley (@BuckleyKevin) reported

    Quick question…my contract with @EE is due to end in March (I can’t wait as completely, totally and utterly💩coverage/service imo) and I would appreciate any suggestions for a mobile service provider in Suffolk (not @VodafoneUK as they are💩too). Any help would be appreciated🙏🏼