Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hackney, Glasgow, London, Burton upon Trent, Croydon, City of London, Bracknell, Enfield Town, Dalkeith, Reading, Ilkeston, Walsall, Leeds, Crawley and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| Glasgow |
Internet | |
| London |
Internet | |
| Burton upon Trent |
||
| Croydon |
Wi-fi | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Ives
(@JulieIves4) reported
from
Ashton-under-Lyne, England
@Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Elaine Matthews
(@ellefoxo) reported
from
Shaldon, England
Anyone else had this issue with @VodafoneUK I’ve been with them for a very long time.I wanted to leave them years ago for various reasons, but they apologised and offered me a deal I couldn’t refuse so I signed up to a new contract. Now discovered I’m paying £80pm@MoneyTelegraph
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Natural Disaster⁷
(@cari_nellie) reported
from
Aberdeen, Scotland
@VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....
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Sharon McFadyen
(@SharonMcfadyen) reported
from
Wishaw, Scotland
Email from @VodafoneUK about bills increasing.. I wouldn't mind but I pay for 5G already but there is no 5G coverage in my area, the customer service is awful & the signal is terrible most of the time. Can't wait until my contract ends.
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Mike Pavitt
(@InsolLawMan) reported
from
Marchwood, England
@VodafoneUK You might have mentioned your insurance team is not working weekends. People who are still working to serve others need to report damaged phones on weekends too. I suppose I’ll have to call again Monday.
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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Dan Greavey
(@dangreavey) reported
from
Port Elphinstone, Scotland
@GillianDouglas2 @VodafoneUK @ThreeUK Whilst I understand there’s inflation to keep up with, surely the customer and the circumstances have to come into consideration. We’ve all been told to stay home. I have no income for now.
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Sally Hayter Physio
(@SallyHayter) reported
from
Hedge End, England
@VodafoneUK love how my tweet a couple of days ago has been ignored! Disgusted that at times when other companies are doing their best to cut customers costs and giving payment breaks... you just hike your prices! I am a loyal customer but not for much longer!
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Susan Heaton Wright
(@superstarcomms) reported
from
Welwyn Garden City, England
@VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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THE IRON HAMMER
(@TheIronHammer26) reported
from
Folkestone, England
@VodafoneUK Hi guys, S20 Ultra upgrade Order placed on 9th March. Understand issues at the moment but just wondering if there is any dates for deliveries going out as of yet.
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Didi Percival
(@didilfc7) reported
from
Nuneaton, England
@VodafoneUK logic.... Puts customers bills up by 2.5% but still won’t offer a RELIABLE network or a discount on customers bills when they’ve not been able to use their 4G due to their network being down AGAIN in the CV10 9LE area. #sortitout #unreliable #poorcustomerservice
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Jack
(@JackCooper92) reported
from
Aston, England
Picking up WiFi from next door neighbours and even someone’s printer. Can it connect the WiFi which is in the same house as I’m in though can I @VodafoneUK - I’ve never known a service so appalling.
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Terry Davis
(@terrydavis377) reported
from
Swindon, England
@piersmorgan what is your opinion on mobile phone companies ie @VodafoneUK raising their prices in these unfamiliar times caused by this horrible desease. Surly they they should have a serious look at themselves and rethink this decision
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Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home
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john2032
(@johnwb2032) reported
from
Milngavie, Scotland
@VodafoneUK @BritishRedCross Due a upgrade but vodofone prices are ridiculous for existing customers time to change I thing not happy after over 20 years as a loyal customer
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gary watkinson
(@WatkinsonGary) reported
from
Hackney, England
@VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n
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Julia 🇪🇺🏴🇩🇪
(@Scotkraut) reported
from
Edinburgh, Scotland
@VodafoneUK Thanks Ryan, as a Vodafone customer I am aware of that great offer, but I was wondering if there was something that could be offered to potential non Vodafone customers and/or non data customers. (We’re talking about senior citizens who might only have a basic mobile phone)
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!
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nic mac
(@nicmac58988172) reported
from
Aberdeen, Scotland
@VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
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Liam Ineson
(@Liamineson) reported
from
Dewsbury, England
Thanks for the help @VodafoneUK oh wait.... no u just left me hanging!
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Mike Notarantonio
(@mulberrysap) reported
from
City of Kingston upon Hull, England
So now it's 10:40 next day and still waiting @VodafoneUK to contact Karen. No email as promised, no call back as promised (again) shocking service 😠👎🏼 as she works as key worker in the emergency services she will be unable to take a call from 3pm. Can't be any more polite!