Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (63%)
-
Phone (13%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Maldon, London, Romford, City of Westminster, Buckhurst Hill, Rosyth, Manchester, City of London, Enfield Town, Hackney, Derby, Bristol, Oldbury, Paddington and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Maldon |
Phone | |
| London |
Internet | |
| Romford |
Internet | |
| City of Westminster |
Internet | |
| Buckhurst Hill |
Total Blackout | |
| London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave
(@elroyg85) reported
@VodafoneUK no response! I’m leaving after so many years of being a customer not getting mugged off by you no more. @tescomobile are you ready for a new customer?
-
Andrew Corcoran
(@woodwind103) reported
@VodafoneUK hello. I havent been able to text or call the top up number for 48hrs now. Phone just says mobile network not available. Any ideas?
-
Rianna Lillian Rose
(@RiannaLillian) reported
@DailyMailUK want a story on how bad Vodafone are??! People need to be made aware @VodafoneUK
-
Rianna Lillian Rose
(@RiannaLillian) reported
@DailyMirror want a story on how bad Vodafone are??! People need to be made aware @VodafoneUK
-
Ellie's Treasures 🧵
(@elliestreasures) reported
@hammijam @VodafoneUK I've heard there's been an issue with Vodafone in South Lincolnshire - perhaps there's a problem elsewhere in the UK too?
-
Andrew Corcoran
(@woodwind103) reported
@VodafoneUK hi guys, trying to top up being told mobile network not available. Cant call/ text. Any ideas?
-
Pboro trucker
(@JayWyatt122) reported
@VodafoneUK are you ever going to fix the app?? It’s been broken for over a month, I can’t login to check on my bills, payments or services or anything. Bit pointless being a large tech company when you can’t get the very basics right.
-
Piet van der Merwe
(@PietvanderMerw5) reported
@PietvanderMerw5 @VodafoneUK I would have kept my complaint off twitter but it's almost impossible to contact them without jumping through umpteen hoops.
-
joanne wooldridge
(@j_wooldridge) reported
@VodafoneUK why is it impossible to cancel a phone contract with you?? About an hour on live chat last week to be told sorry I failed with info...I was given a link to sort that out and the link didn’t work😡😡 just going to cancel my direct debit if it’s not sorted🙈
-
Gemma
(@Gemma69428231) reported
@VodafoneUK yet again spectacularly terrible customer service. Where’s the response to my complaint? How are you putting this right for me and not just for you? Disgraceful company.
-
Steve Dolman
(@Peakfanblog) reported
@VodafoneUK Sorry Chris, sending a DM just makes things worse as you get into an endless cycle of 'check this' I have raised an escalated complaint and @VodafoneUK are set to lose 3 customers if it is not resolved quickly
-
Greg Billington
(@gregsalop) reported
Day 41. 2nd update. Just got off the phone with @VodafoneUK . Definitely the worst one so far. Which is pretty impressive.
-
Holmes Chapel Boxing Club
(@BoxingChapel) reported
@VodafoneUK hi. Trying to sort broadband but your address lookup is wrong. Can u help pls?
-
Steve Dolman
(@Peakfanblog) reported
Absolutely SHOCKING customer service from @VodafoneUK today. In all my years never had such appalling, clueless service from any organisation. Totally failed to grasp the issue, would encourage any potential customers to look anywhere else.
-
Team Rodgwell
(@teamrodgwell) reported
@VodafoneUK our internet connection has been dropping all day.... HELP! 🙏🏽
-
Lu
(@LuSchmoo) reported
@VodafoneUK Hello, okay, I’m not on your network anyway, I’m with @ThreeUK and I’ve normally got quite good signal around my area. All other networks ask for the postcode on a public post and ask them to DM to to them in order to look into it a bit more.
-
Simon Fenton
(@simon_d_fenton) reported
from
Hassocks, England
@VodafoneUK Ok thanks. Never heard of it. Wasn’t aware I had it. And here’s another thought... if this keeps my family safe online, while using Vodafone, why don’t you do this ANYWAY as part of your service to us? Hmm?
-
Steve Townshend
(@steve_townshend) reported
from
Colchester, England
Been with @VodafoneUK many years but this last year or so they’ve let me down. Sent me a broken phone, spent days replacing it, promised compensation - never arrived, new phone didn’t work properly, now the battery goes dead after 2 or 3 hours. No support for loyal customers.
-
Stuart Rolf
(@olddogrolf) reported
Only 43 days of our final contract left with @VodafoneUK I told them a year and a half ago that if they didn't sort out an issue they created I would take all of our contracts elsewhere. Good customer service is not difficult, bad customer service lasts a lifetime.....
-
Greg Billington
(@gregsalop) reported
@VodafoneUK It's an ongoing complaint. Thanks for the offer of help. I can't deal with Vodafone anymore today. The phone call I just had with your colleague has made me extremely angry.
-
Daniel
(@superpinapple98) reported
@VodafoneUK you're refusing to remove a fee from my account which you applied using incorrect criteria. Spoke to a manager about this issue in past and I know what the criteria is and its not been met
-
Dafydd Lloyd
(@DLloyd150) reported
15 years with @VodafoneUK now finished. I'm sure @EE has better customer service/support
-
PAUL RHODES
(@PAUL_M_RHODES) reported
@VodafoneUK It would be nice if I could get a PAC code on-line. The chatbot is not working and I have 2 lines so SMS does not work. I can upgrade online, but not leave! The system only warns me that an early termination fee applies, there's no "I know, just do it!" Option"
-
PAUL RHODES
(@PAUL_M_RHODES) reported
@VodafoneUK Yeah, unfortunately that doesn't work if you have 2 lines. Perhaps a Systems upgrade would help?
-
joanne wooldridge
(@j_wooldridge) reported
@VodafoneUK But I didn’t need that info to cancel a phone with EE and you have all my bank details, home details what more is needed! I’ll go in my bank tomorrow and cancel it
-
Andy Harrison 💙
(@harrison_andy) reported
@Peakfanblog @VodafoneUK I have always had good service from Virgin Steve but there are probably people who might say different
-
Dei Bryn 77 #9496
(@DeiBryn77) reported
@VodafoneUK My Dad has lost £8 credit since Friday. Can @asda_mobile or @tescomobile help at all with a non time limited PAYG package?
-
Steve Dolman
(@Peakfanblog) reported
@VodafoneUK If you really want to help, check chat transcript 188975721117363097 and call on the requested number @VodafoneUK
-
Simon Fenton
(@simon_d_fenton) reported
from
Hassocks, England
@VodafoneUK Also, this was added to our accounts when? We haven’t just got new accounts. And we’ve never had a text to say we’ve been protected from anything. Any of us.
-
Justin Wilderspin
(@WilderspinJ) reported
@VodafoneUK It’s taken you three advisors and 21hrs to return a message. Your customer service is shocking.