Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (64%)
- Phone (17%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (0%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Stoke-on-Trent, Walthamstow, Widnes, Blackburn, Exeter, Hawick, Workington, City of London, Bedford, Dagenham, Yeovil, Brighton, Batley, and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 9 hours ago |
|
Stoke-on-Trent
|
Internet | 10 hours ago |
|
London
|
Phone | 21 hours ago |
|
Walthamstow
|
Phone | 1 day ago |
|
Widnes
|
Wi-fi | 1 day ago |
|
Blackburn
|
Total Blackout | 1 day ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Taylor (@VickyTa39674252) reported@MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy
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Neal_in_Surrey (@MarcNeal18745) reported@MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x
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Jane Skudder (@janeskuds) reported@MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...
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Jane Gilbert (@agonydoc) reportedShocking service from @VodafoneUK - the #bereavement team spent so long transferring my deceased father's account that it triggered defaults and intimidating threats of legal action and cutting off the mobile, broadband and home line of a vulnerable, grieving 89 year old woman
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Mark Murphy (@MarkMurphymmm) reported@Srooney67 @AJRAllModCons @VodafoneUK Only check your credit rating or black list if you find a problem
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Ed (@1983_edward) reported@VodafoneUK your broadband is appalling. We pay for 150mb/s fibre. I've barely been able to write a word document today for work. Now we have TV saying theres a problem with our network. We will soon be leaving before the end of our contract.
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Anaya Khan (@AnayaKh79843612) reported@MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.
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Robin Francis (@RobFrancis66) reported@VodafoneUK awful customer service still waiting for broadband activation after 8 days
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JUDGEHAMMER (@Hammermmapicks) reported@AJRAllModCons @VodafoneUK Vodafone is ran by a absolute **** show, call centres abroad , mainly egypt i think, who lie and pass through people to the sales team and it ends up in a constant loop of sales people being lied too getting pissed off and more than likely sending u back to egypt
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Prudence (@Maria_Alfie39) reported@VodafoneUK Can ANYONE in Vodafone that can assist without me having to explain my issues 100 times to people that just don’t understand?
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aarron lowson (@AarronLowson) reported@VodafoneUK is the internet down in Scotland - Angus/dundee area? Been cutting out in the past 24/48 hrs
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Ravinder Sangha (@Varntvar) reported@MichelleBeckett @SkyUK @VodafoneUK Made the mistake of signing up to VM, didn't provide the agreed product at the agreed price, when I contacted them they 'upgraded' my product to the agreed one and doubled the price. Apparently they did this regularly. Cancelled at end of contract, never used any VM product since
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Energy Guy (@renewables_guy) reportedTrying to switch to Vodafone. Talking to an agent on their site. Their advice is "you should try the official site to switch". Thanks @VodafoneUK saved me from ongoing terrible support!
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Cllr Peter Osborne (Pot Hole Pete) (@CllrPOsborne) reported@VodafoneUK what a dreadful company, never have I had such poor customer service. Absolutely disgusting! A company of bully’s. @VodafoneUK you should be very very ashamed. See you in court, I will not let this rest
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Bruce Danton (@BruceD16659) reported@davegarryfish @AvantiWestCoast @VodafoneUK Very bad there then too?
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left blank (@leftblank111) reported@AJRAllModCons @VodafoneUK Terrible company. I closed a buisness accou t with them and it took 9 months of chasing to have the account classed as closed on my credit file!!
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mountain life (@MLife202) reported@VodafoneUK I have vodafone on my credit score stating £9 ive never had Vodafone. What email address can I use to get this ordered
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Fayet UK Limited (@FayetUk) reported@VodafoneUK hello Unable to make payment, please help
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedHey @VodafoneUK why does my 4G network suddenly for no reason change to E?
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Adam (@AdamDav69598827) reported@AJRAllModCons @VodafoneUK I know it doesn’t help your cause but they did something very similar to me and I’ve never gone back. Woeful on every level, no accountability and I spent so long on the phone calling in to cancel a contract I’d never started - time I’ll never get back. Good luck. Awful company.
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.
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Jaime Lannister (@callandobocas83) reported@mrav06041342 @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable
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Philip’s Truth™ (@PhilipsTruthTM) reported@Ronald_McBurger @AJRAllModCons @VodafoneUK In comparison, EE customer service is genuinely world class
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kryptonavenger (@kryptonavenger) reported@AyyanMalikyf7o @AJRAllModCons @VodafoneUK Mercury did it to me, let someone take an account in my name. I went down there and I reckon the revolving door is still spinning!! Got a letter, went to county court and kicked off till I got the CCJ taken off. Should have sued the pair of them.
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Rich Habbershaw (@Little_Rich_H) reported@AJRAllModCons @VodafoneUK Firstly raise a complaint via the credit reference agency - Equifax, Experian et al as they’ll be able to force Vodafone to review your credit file and make right. Then a complaint to Vodafone for compensation as their dodgy reporting may well have ruined your credit file
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CogWheel (@babbageismus) reported@Srooney67 @AJRAllModCons @VodafoneUK I’ve never checked my ‘credit rating’, how would I do that?
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P-Man (@pmiddy78) reportedBeen a @VodafoneUK customer for 26 years, they have a network in the USA, yet they want me to pay £350 for us to use our phones when we are on holiday! @O2 do you want a loyal customer? What can you do for me?
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Jaime Lannister (@callandobocas83) reported@dazzerrari @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable
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chick (@chickmurray007) reported@Srooney67 @AJRAllModCons @VodafoneUK i have never checked my credit rating in my life and only once did i get a refusal for hp, 45 years ago for a motor bike
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Lewis Wood (@LewisWood2020) reported@AJRAllModCons @VodafoneUK Write them a letter, I had the same issue, Indian call centres telling me I have no option but to pay. They soon wiped the debt when I wrote a strong complaint letter