Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/25/2026 00:45

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Manchester, London, Hackney, St Albans, Broadstairs, City of London, Barnet, Gloucester, City of Westminster, Alnwick, Bradford, Chippenham, Southampton, Guildford and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaspersas Jasper (@Jaspersas) reported

    @VodafoneUK As you won't speak to me on the phone, through live chat, nor through DM on here, please can you cancel my broadband and landline contract? It relates to WEB-0001000014279075. I've already signed on with another supplier and have a switch date of 4/8.

  • Hotmelt3 Hotmelt (@Hotmelt3) reported

    @VodafoneUK nice.unbreakable broadband broken again

  • FaceEllis Terry The Face Ellis (@FaceEllis) reported

    @VodafoneUK Thank you Simon But I've done all the things on your list and I still have no service Your checker says there's no a problem but that's not the case

  • jumfor joy McDonald (@jumfor) reported

    @VodafoneUK network been down most of the day. When will this be resolved? PA10 area.

  • julzzzzb julie bye (@julzzzzb) reported

    I have never had this much bother in all my years of getting new phone contracts as I have now shiny new phone that is useless cos #vodafone sim isn't working and various tries for help with it got me nowhere @VodafoneUK

  • mayur64654603 mayur (@mayur64654603) reported

    @BrisVADAR @VodafoneUK @lionsofficial What about our issues? Which is pending from sevan months

  • SlysterLIVE vQ | Sly (@SlysterLIVE) reported

    @discoveryplusUK @VodafoneUK I’ve signed up through this but can’t find out how you login or how you create a login

  • rohaan99 Rohaan Ahmad (@rohaan99) reported

    @VodafoneUK when will you be reinstating the underground WiFi service 🤨

  • FaceEllis Terry The Face Ellis (@FaceEllis) reported

    @VodafoneUK I've had no service for the last 5 days in Croydon area and your not replying to anybody to let them know what's happening 😡😡😡😡

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @ivish7995 Hi Vishnu 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • Snowybear78 Gareth Evans (@Snowybear78) reported

    @VodafoneUK who do I contact to speak to a senior advisor in the UK. I wish to complain and completely cancel the new contract I took out yesterday

  • elle_bain96 Elle Bain (@elle_bain96) reported

    @georgiathomas94 @VodafoneUK Enjoy but it’s a shame Vodafone doesn’t recognise the loyal customers and not treat them even after them screwing up my accounts I’m still here but I’m truly done with the crap service they keep failing me more and more so think it’s time to give my custom to someone who wants it

  • NathanC021 Nath (@NathanC021) reported

    @VueHelp @VodafoneUK Hi, I bought the Vodafone 2 for £7 tickets last night but haven't received my e-codes via email. Can you help?

  • glenntheturk Glenn (@glenntheturk) reported

    @VodafoneUK any chance of sorting the issue I've spent a large amount of this evening on with your operators?

  • NishantSahai4 Nishant Sahai (@NishantSahai4) reported

    @VodafoneUK @VodafoneIN_News @vodafonein1 I have been told that Vodafone is not having proper network coverage area in my locality at Varanasi, India so why should I continue taking services of Vodafone india? #mastercardban #vodafoneidea

  • LaraInTheMiddle LaraInTheMiddle (@LaraInTheMiddle) reported

    @Camdragon @VodafoneUK @SkyHelpTeam As usual lack of communication and the wrong information has been the cause of most of the issues

  • Jaspersas Jasper (@Jaspersas) reported

    @VodafoneUK Trying to cancel broadband/landline contract, it's the last day to do so within cooling off period. On the phone I'm being told you're too busy but have 100s UK web chat specialists but it's just going round without connecting My order number was: WEB-0001000014279075

  • abdulhadi127 abdulhadi (@abdulhadi127) reported

    @VodafoneUK B12 8RF. I am fed up of your false replies, giving dates after dates, but the issue remains the same. On Eid day I am not able to call my family and friends, its very frustrating. You guys are ripping me off but not providing me service. Its not a day or two. Its over 3 months

  • ivish7995 VISHNU (@ivish7995) reported

    @ViCustomerCare @VodafoneUK have been trying to talk to customer care for a sudden increase of 200rs on my postpaid bill since 2 weeks now but the service is so pathetic that even billing cycle has expired and now they will even charge another 50rs as penalty

  • GreenJimll Jon Knight is 2m away with the fairies (@GreenJimll) reported

    @danaxson @VodafoneUK A 72 hour outage on a production network? Crumbs....

  • LordMoultrie Lord Craig Moultrie 🇬🇧 (@LordMoultrie) reported

    @lampidicsparrow How’s he getting free beer from @VodafoneUK and most customer barely get any ******* signal that they’ve paid for off em’

  • rosieadavies Rosemary Davies (@rosieadavies) reported

    @VodafoneUK Thanks for your help yesterday. It didn't resolve the issue. Wifi calling activated but numerous calls still dropping out. Lots of people in the community with the same issue. Any more ideas? Thanks!

  • GarethBattersby Gareth Battersby (@GarethBattersby) reported

    @VodafoneUK any reason why your broadband has been incredibly ropey lately? Had it for about 18 months and it's been alright. But the past week or so its on and off or running slow.

  • InstaBritain InstaBritain (@InstaBritain) reported

    @VodafoneUK Why is that? It’s very annoying and other phone companies are still offering it….I never use the jubilee line so that’s irrelevant

  • NickLeeHair Nick Lee (@NickLeeHair) reported

    @VodafoneUK I’ve had no mobile data signal since Tuesday. Is this a known issue or is there something I can do to fix it

  • Camdragon Carol Marsh (@Camdragon) reported from Dewsbury, England

    @LaraInTheMiddle Quite right, such a lot of hassle and inconvenience for you. I'm not looking to change my broadband (@VodafoneUK have been ace since I switched last year) but I definitely know who to avoid next time! Bad PR, @SkyHelpTeam

  • _MoMars Mahad (@_MoMars) reported

    @ndoteverything @VodafoneUK @EE Might have to be EE 🤝. Vodafone 5g coverage where I live is letting me down.

  • oqureshi Omar Qureshi (@oqureshi) reported from Hillingdon, England

    @VodafoneUK I placed an order for a new personal line, porting a number in. I received the new SIM, but have had no service for over 24 hrs. Multiple calls to your helpline who just ask me to wait a bit longer. Really frustrated! Order SBL-1000000528805835. Pls help.

  • simonfrais Simon Frais (@simonfrais) reported

    Hello @VodafoneUK how come there is no wifi provision on @TfL London Underground atm? I am trying to connect however the @VodafoneUK wifi network does not appear. PS written on the tube, tweeted frustratingly post-journey!

  • markgooner73uk MarkBaldwinuk73 (@markgooner73uk) reported

    @georgiathomas94 @VodafoneUK Mine must have got lost in the post. Only been a customer for 15 years and never had anything for nothing !