Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Watford, Bristol, Portsmouth, Isle of Wight, Castleford, Camden Town, Newham, West Bromwich, Huddersfield, Batley, Rochester, Stotfold, Alloa and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Internet | |
| Watford |
Phone | |
| Bristol |
Internet | |
| Portsmouth |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ClaireCJ
(@ClaireCJ83) reported
@otterjotters @GeorgeMonbiot @VodafoneUK They did the same to a friend when she was supposed to get an nhs discount and never did.
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Fay
(@Effie_D) reported
@VodafoneUK @speckyninja Mate! You need to do far better than this. He’s got nearly half a million followers and your treatment of his family is nothing short of horrendously awful. Apologise and sort it out
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Natural Curve
(@thenaturalcurve) reported
@GeorgeMonbiot @VodafoneUK try dealing with British Gas and a crossed meter..... privately owned utilities should be fined if they can't deal with your problem.... it's so hard and time consuming to deal with them
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DoctorB
(@mietzsche) reported
@VodafoneUK @GeorgeMonbiot After this public shaming of your insensitive and cold-hearted customer support service, your response is ‘Drop us a DM via our BOT’? Seriously? You couldn’t make it up.
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Secret Musician
(@molesteeth) reported
@VodafoneUK @GeorgeMonbiot Instead of making him speak to a blasted bot do the decent thing DM a direct number so he gets to speak with a manager. This is far too serious & upsetting for an automated service. You need to offer compensation & an apology for poor service distress & inconvenience caused ASAP
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James Blackwell
(@jimlebob) reported
@VodafoneUK I'm a current customer, but hearing this type of customer service makes me sure to take my business elsewhere!! #humanity #compassion @GeorgeMonbiot
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Ciaran O'Connor
(@Cashewmonster) reported
@GeorgeMonbiot @VodafoneUK Their customer service set-up is shockingly bad.
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Buzzzzzzzzzzzzzzzzz
(@PaJaBuzz) reported
@VodafoneUK @GeorgeMonbiot Winds me up that these companies only grow a conscience on social media once the issue gathers public interest. So lazy and completely lacking in empathy. No interest in reacting unless they can do it off the back of a fake public apology.
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Guiseppe O'Gorman 🇮🇹🇯🇵
(@ogorman71) reported
@GeorgeMonbiot @VodafoneUK Shocking customer service. I hope you get this fixed pronto
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Elena J Esq.
(@Posi61) reported
@VodafoneUK @speckyninja Why, when responding to people don’t you simply ask them to DM their phone number & a few details, pass them on to “Customer services” and have them call the customer?
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🇺🇦
(@Aspiracions) reported
@VodafoneUK @GeorgeMonbiot Absolute disgrace, you should be picking up a phone and ringing this poor man directly. ******* “bot?” You couldn’t make it up!
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Freddie 🌈 and Freya 🏴
(@freddie_alex) reported
@GeorgeMonbiot @VodafoneUK I have had the same problem with my late husband's account. We didn't choose to have @VodafoneUK as provider but they took over TalkMobile so we're stuck with them 😡
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Ken Cain
(@Smiliebiker) reported
@Gezz70 @GeorgeMonbiot @VodafoneUK Gif Gaff - great service and can be cancelled easily! I’d still be with them but the coverage where I live on O2 is none existent.
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Bearded Lord Folly 💙 🇺🇦 #FBPPR #FBPA #GTTO
(@MoonrakerXI) reported
@GeorgeMonbiot @VodafoneUK I am an ex-customer of their's from some years ago. On the occasions I needed customer assistance I found it helpful to know a few of their staff who used the same pub. Left to their corporate channels I think I'd still be waiting for a solution now.
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Darren Dixon
(@BeaumontDMD) reported
@GeorgeMonbiot @VodafoneUK Don't agree with this. I switched my phone from Vodafone to Jersey Telecom without any issues at all
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@GeorgeMonbiot @VodafoneUK A BOT is a clever automated process designed to obfuscate any interaction from a customer to the point that they lose the will to live and abandon all hope.
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Magnus Angus
(@MagnusAngus) reported
@richarde26 @GeorgeMonbiot @VodafoneUK Lasting Power of Attorney is a fine idea - but when the other party to a contract doesn't listen or accept your explanations - or worst of all their Bot doesn't include that as one of their categories - you are still stymied.
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Sheila kirkby
(@kirkbysheila28) reported
@VodafoneUK @GeorgeMonbiot And this is why I never take up your offers when you occasionally ring for me to go contract.I would rather stay as pay as you go.
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Jemima 🍍
(@JemimaNL) reported
@VodafoneUK @speckyninja I had a debt collection call (2015) about a Vodafone debt that Vodafone had previously told me they’d cancelled (2014) as it was due to them misselling us a product (international calls package when I was in India). Horrible company.
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david cooper
(@DavidCooper3077) reported
@GeorgeMonbiot @VodafoneUK So, let me get this straight. If you have any problem with Vodaphone, contact the CEO. Have I got that right? Begs the question as to what the other employees do, other than get it badly wrong🤔
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Mat Davies
(@Ridgmont61) reported
@VodafoneUK @GeorgeMonbiot For heavensake Vodafone - ask for his number and ring him to resolve this ASAP - he should not have to jump through hoops right now - just do your best to help and eliminate problems.
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Tony Vowles
(@Dougie_15) reported
@GeorgeMonbiot @VodafoneUK While my wife was in hospital @vodafoneUK talked her into changing her tariff. She went from 1GB data to something like 25GB despite never going over her 1GB. She said she got confused and thought she had to do it. She left them and reduced her bill by £15 pm once she came home.
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Liz Carter
(@writetodelight) reported
@GeorgeMonbiot @VodafoneUK I know that Vodafone does badly in customer service but really, @VodafoneUK this is pitiful. Stop harassing a recently bereaved family, and in particular, a vulnerable older man.
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ClaireCJ
(@ClaireCJ83) reported
@VodafoneUK @GeorgeMonbiot Wow. Worst customer service reply ever.
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Sj Maskell 💙
(@SjMaskell) reported
@maccaspacca1 @GeorgeMonbiot @VodafoneUK This is often the most frustrating aspect of it. You know the poor person dealing is as impotent as you are to take action. I try to be patient with them, but the policies in place make them the whipping boys.
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dominic gamson
(@draiggoch99) reported
@GeorgeMonbiot When I've had issues with @VodafoneUK (still with them for ages though as best signal in my part of Wales!), constantly amazes me that a communications company is so bad at, y'know, communicating!
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Alexandra Hunter-W 💙
(@phred86) reported
@GeorgeMonbiot @VodafoneUK I’m sorry for your loss. I 💯 agree. Vodafone are truly terrible would never use them again. In the end I had to get Ofcom involved which really shouldn’t have been the case. They were so rude and threatening 10 yrs ago. Sounds like nothing has changed
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Julie Smith
(@js291970) reported
@GeorgeMonbiot @VodafoneUK Ive had a lot of poor experiences with @O2 but when my Mum passed last year one phone call and her account was closed and handled with respect
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DianeAllumWilson
(@DAllumWilson) reported
@GeorgeMonbiot @VodafoneUK I once told a similarly unresponsive apparatchik that I did not have my mothers new number as it was tooo hot where she was! Asked what did I mean, I explained how hot hell probably was and where she was saying words we always got in trouble for! It worked.
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ClaireCJ
(@ClaireCJ83) reported
@GeorgeMonbiot @VodafoneUK How awful. Your poor father having to keep explaining.