Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Glasgow, London, Reading, Coatbridge, Paddington, City of Westminster, Alcester, Didcot, Birmingham, Pwllheli, March, Newport, Halifax, Helston and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| London |
Total Blackout | |
| Reading |
Internet | |
| Coatbridge |
Wi-fi | |
| Glasgow |
Internet | |
| Paddington |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Deej Julie White 🏴☠️
(@dj_sx_fm) reported
@VodafoneUK @MartinSLewis 2 days ago I was promised that you would cancel the broadband you never supplied me with. It’s been over 48hrs, can someone just tell me it’s cancelled please?
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Nelson Churchill
(@NelsonChurchil3) reported
@enuffsa1d @VodafoneUK Vodaphone -Customer service = zero
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Caroline Gentleman
(@CarolineBlack22) reported
Divorcing @VodafoneUK after more than 20 years. No deal to be done, no customer loyalty 😩
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vishal kalra
(@vishalkalra4u) reported
@VodafoneUK spent 3 hrs on call waiting for your customer care without any luck (Fyi music stops after 45mins) & 2 hours on chat to be told I need to ring again because your chat line can't help. I am afraid of the long wait again. Why don't you have email for customer support?
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Mark Piper
(@Rubystone911) reported
@VodafoneUK And once again. A Bot. Which doesn't provide me with the option I want. How can you expect to retain customers if you insist on managing issues like this? I'm going to mail directors complaints. Again. Ahmed Essam, right?
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Gem *****
(@gmiss32) reported
@VodafoneUK trading standards will be hearing from me with to regards this, your customer service is absolutely disgusting
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Steve Rogers
(@enuffsa1d) reported
I terminated my Broadband contract with @VodafoneUK today and it felt quite therapeutic. Then I get an email saying we're sorry to see you go? I gave them 12 months to sort the issue, their Broadband is just not up to it. What's the point of sending an email that you can't answer
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Simon Bower
(@MrSimonBower) reported
@VodafoneUK @VodafoneUK I’d much rather continue the conversation here. Your customer service has been so terrible it’s important that people see what Vodafone stand for. I’m sure you agree?
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Birdiepar
(@PHYLLIS00206210) reported
@enuffsa1d @VodafoneUK Had that with BT Charged us for leaving then said they were sorry we left then kept begging us to come back... Customer service where was it.. That was 8 years ago Don't miss them
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Joke of the day
(@jokeofthedayuk) reported
@VodafoneUK What you can do is stop harassing members of the public with your Service if people want it stop harassing them by sending letters every month like I said send me any more and I’ll do a dump in the takeaway tub and send it to you
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Lesley Cameron
(@lescameronlc1) reported
@VodafoneUK Well I can safely say this will be my last vodafone contract. Absolutely disgusting way to treat loyal customers
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Laura.B
(@Burkesaurus) reported
@VodafoneUK why’s it significantly cheaper for me to get a contract as a new customer than it is as a “valued” customer? Upgrade I’d like is working out £49 upfront and £63pm yet as a new customer £43pm. £480 more over the 24 months, how you work that out? Loyalty means nothing!
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Jordan Collins
(@jordancollins77) reported
@VodafoneUK you have provided me with the most appalling customer service. I have no broadband, no one at your customer service has resolved the issue. I’ve lost out on paid work and can’t even enjoy my weekend by using the internet with my smart tv. I’m still waiting for help!!
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Vodafone UK
(@VodafoneUK) reported
@mahesh_vetal_07 Hi Mahesh 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK is anybody working in customer relations ???? Not answered a phone in 2 days
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Scott Garner
(@D0C_RAY) reported
from
Peterborough, England
@CityFibre @VodafoneUK any reason why FTH connection would on have 20mb upload and not 500. Newish install and not expecting 500 yet, but 20 seems like a setup error. Down is around 500
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Rebecca Schmidt 🏳️🌈
(@DDDSchmidt) reported
@VodafoneUK Worst experience EVER. I've spoken to at least 10 people and they are not able to get my address assigned to the contract. It's been 6 months. And AGAIN I got disconnected after being 1 hour 10 min on the phone
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chi
(@princesssyuee) reported
@VodafoneUK fix up
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Peter Drnovsek
(@PDrnovsek) reported
@VodafoneUK Absolutely appalled by your customer service!! After completely mishandling new user setup, you have now left me offline for the bank holiday weekend, unwilling to escalate internally to correct your own mistakes! #ShloudHaveNeverConsideredVodafone
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Bob Lyons
(@lyonsbob) reported
@VodafoneUK I have a gigacube and for the last week the best I can get is 1mb, it’s completely unusable. Technical support are no help whatsoever.
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JamieDalgety
(@JamieDalgety) reported
@VodafoneUK Your DM is broken
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Andrea Mitchell
(@AndreaM37549010) reported
@VodafoneUK Wow and my tweet just gets ignored, great response. I’ve been a Vodafone customer for over ten years and this just proves it stands for nothing !!!!! 😡😡
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Deej Julie White 🏴☠️
(@dj_sx_fm) reported
@VodafoneUK @MartinSLewis I sent a DM, I just get the automated “ how can we help”, which is a bit silly considering it’s been the same problem for over a month. If you look at the DMs you’ll see what the issue is.
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Simon Bower
(@MrSimonBower) reported
@VodafoneUK after 3 conversations with your customer service team, I’m just wondering who devised your woeful customer support strategy? You send threatening texts yet refuse to set up a My Vodafone account. Can I just leave your horrendous network please?
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@VodafoneUK Morning! Do you know if theres any problems with the signal/masts in my area of Gosport in PO12? For the last few days I’ve noticed that my data seems slow to load things as I keep getting the spinning thing going round & round. 😒 I’m on the Unlimited Max plan too.
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Simon Bower
(@MrSimonBower) reported
@VodafoneUK still nothing. Rather tired of ‘we really understand your frustration’ after 3 hours on your chat app. I’m a pretty reasonable and fair person but your customer service is absolutely incredible. And not in a good way. Your frustratingly, Simon
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Mahesh Suresh Vetal.
(@mahesh_vetal_07) reported
Hey @ViCustomerCare it is so disgusting I am not even using a single bit of internet you are internet in my village is not available the problem is coming from past one day please reply otherwise I can port your sim.@VodafoneUK @idea
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Caroline Gentleman
(@CarolineBlack22) reported
@VodafoneUK we’re divorcing you after a collective 40 yr marriage. No deal, no customer loyalty. Unhappy day @paulrgentleman 😩
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Eli🇳🇬
(@__EJ34) reported
@VodafoneUK Have ****** our internet for WEEKS and are making us pay the bill still **** up
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chi
(@princesssyuee) reported
@VodafoneUK 😢fix up or i’ll move to 3 and get phone from them