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Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Hounslow, London, Oldham, Bristol, Birmingham, Hengoed, Peterborough, Dewsbury, Glasgow, Radlett, Cardiff, Wandsworth, Worcester, Derby, and Didcot.

CityProblem TypeReport Time
Hounslow Wi-fi 7 hours ago
London Internet 8 hours ago
Oldham Internet 9 hours ago
Bristol Internet 10 hours ago
Birmingham Phone 10 hours ago
Hengoed Phone 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Sammys_scribble
    𝚂𝚊𝚖𝚊𝚗𝚝𝚑𝚊𝙲𝚛𝚎𝚎𝚍𝚘𝚗 (@Sammys_scribble) reported

    @VodafoneUK i am so disappointed in your customer service and your ability to get any requests right... #Useless

  • pallyevans
    Paul Evans (@pallyevans) reported from Patchway, England

    @VodafoneUK absolutely shocking customer service!! 1 hour on the internet chat. 50 mins on the phone. Problem still not solved. Time for a new supplier?!

  • angelajarvis19
    angie scully jarvis (@angelajarvis19) reported

    @VodafoneUK i am absolutely fuming at the charges you have added for my upgrade really considering cancelling and going with another network

  • lilyymansell
    Lily Mansell-Boakes (@lilyymansell) reported

    @VodafoneUK I’m having troubles logging into my vodafone account? Is the app down?

  • ShayneWiskin
    Mr Wiskin (@ShayneWiskin) reported

    I’m sick to death of @VodafoneUK and there service. Have the most shocking network service, they have restricted my calls before my bill is due and even after paying my bill a day early there are telling me it takes 24 hours to come back on #vodaphone I need a new network?

  • SirKneeland
    John Kneeland (@SirKneeland) reported

    @vodafoneUK I moved out of the UK, how can I suspend or cancel my acct?

  • Ebee1978
    Ian Phillip Hubbard (@Ebee1978) reported

    @VodafoneUK hi I think you are bullying me. you made false promises and now avoid the issue because you only acknowledge rich scum. I'm here to remind you that you will be made accountable you disgustigng scum. I cant belive you live in England and if you don't then thank ****

  • DaveBruce77
    Dave Bruce (@DaveBruce77) reported

    @rikki32 @VodafoneUK Oh **** got my S21U today from Samsung

  • CarlosO71133639
    Carlos Oliveira ⛅️ 🇬🇧 (@CarlosO71133639) reported

    😡 🗣Why can we get at least the service that we pay for from @VodafoneUK ? - Loyalty doesn’t mean much for them, it seems; I moved home and brought my @VodafoneUK broadband with me but I wasn’t ready for the number of phone calls I had to make ...

  • PavKaurJhita
    PKJ (@PavKaurJhita) reported

    Oh look I’m here again, complaining about @VodafoneUK **** service and signal !! What am i paying for ??

  • BakedHaggis
    Cam Madden (@BakedHaggis) reported

    @VodafoneUK I understand, and I enjoy many of the rewards. My issue is more that things are advertised on the app as being free when they are far from it. For example, 'Free Workout Accessory Bundle' but only after spending £40. It's not free if i have to spend £40 to get it.

  • jinjafreak
    Nik (@jinjafreak) reported

    @VodafoneUK Still waiting and it's down again 😡

  • fozyeng
    Mike Foster (@fozyeng) reported

    @VodafoneUK @VodafoneUK When will my new sim card arrive please? It was promised for today, I have stayed in all day with no ability to track it...running low on patience after the first sim card did not work. Had DMs with Abul but he has disappeared... HELP!!!

  • Royst3r
    Royston® (@Royst3r) reported

    @VodafoneUK @Ofcom can you please investigate this I'm a vulnerable person with depression and this situation is untenable with @vodafones reluctance to provide a service.

  • KBee_26
    KayBee (@KBee_26) reported

    @VodafoneUK - 1 device registered for one number service - twice. Spent 4 days trying to cancel the duplicate on the ridiculous chat sessions and still not been done, both showing active. Come on Vodafone - your customer service is better than this frustrating nightmare!!!!

  • Murlan9
    Stewart Murdoch (@Murlan9) reported

    @VodafoneUK Update, Tom fixed what he could. Not a perfect resolution but did what he could and was a top bloke, admitted @VodafoneUK don't have a complaints department, so the complaints line is a fraud. The @VodafoneUK Twitter team are still messaging me saying i'm not real. Joke lol

  • AidanC96
    Aidan (@AidanC96) reported

    @VodafoneUK stupid deals.... No benefit in being a loyal customer.

  • MattLong1980
    Matt Long - Actor/Producer (@MattLong1980) reported

    Gotta say @VodafoneUK customer services have been fantastic for me as a new customer. Very polite, friendly and best of all resolved my queries. Certain other two lettered networks could learn from this.

  • claireralston1
    claire ralston (@claireralston1) reported

    @VodafoneUK disgusted with customer service today. Staff refusing to give their name over the telephone - totally unprofessional. Not interested that we have a disabled child who relies on their device to communicate, device is broken but happy to take our payments! Disgraceful

  • rocky3163b
    Rocky 柱炎上🎯🕹️👾 (@rocky3163b) reported

    Dear @VodafoneUK, i pay to use your services almost 2 years since I back from the US, but today I am having the utmost headache in my life, thanks to you slow internet traffic. Please fix it asap I'm in the middle of the NOTHING waiting for a bus because I can't call a UBER. Thx.

  • Rdbisgod
    Alex **** (@Rdbisgod) reported

    I have never had customer service in my life as bad as I am currently receiving from @VodafoneUK I have been promised verbally at least 15 times in the last 6 weeks a call back from customer services plus 2 emails assuring me of a call back. Still no call back!!!!!!!!!!!

  • owen_BFC
    OwenBFC🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@owen_BFC) reported

    @jedgamez @SkyHelpTeam I’m having same issue with @VodafoneUK

  • AllNewBBR
    Dave Wiggins (@AllNewBBR) reported

    @VodafoneUK An order I placed in November 2020 still hasn’t arrived. Customer service pass me from pillar to post. Nobody can help. Can you? #crapservice

  • something2feel_
    sade (@something2feel_) reported

    Why does my data never work? 🙄 @VodafoneUK

  • wincey_s
    Sarah Winship (@wincey_s) reported

    @VodafoneUK You won’t talk to me on social media because the account is in my husband’s name. Despite fact I’m named on the account. It is actually 4 times you have cancelled, not 3. By bad...

  • flashmuji
    Amit Kapadia (@flashmuji) reported

    @VodafoneUK Hi Vodafone, I tried 5G in 5G areas again after suggestions by the support team and I’m having no luck

  • PhilSymm18
    Phil Symm (@PhilSymm18) reported

    @VodafoneUK legit the worst phone network going, an hour on live chat for the same issue to happen 4 hours later

  • alkebulan_pearl
    Alkebulan Pearl (@alkebulan_pearl) reported

    @VodafoneUK Thanks for reaching out but the issues with my account is now being dealt with CISAS as you failed to resolve your faults.

  • KBee_26
    KayBee (@KBee_26) reported

    @VodafoneUK please can someone at vodafone respond to my complaint and cancel a duplicate device off the account so i stop getting duplicate charges for the same device?? Also sort your chat session employees out they are the worst!!

  • ashleyvmclean
    Ashley McLean (@ashleyvmclean) reported

    .@VodafoneUK I was just on the phone to customer services about a very questionable £35 bill and after being put on hold for half an hour was hung up on. Pretty fuming tbh.