Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hengoed, London, Hammersmith, Didcot, Exeter, Paddington, Glasgow, Barnet, Croydon, Edinburgh, Harringay, Reading, Coatbridge, City of Westminster and Alcester.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Didcot |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@SimonAiretech) reported
@VodafoneUK This service has been absolutely shambolic for the past 6 months!! I've Spent most of my day on Chat to then be cut off half way through a queue to then have to start it all over again. Even though I have internet, My problem is been blamed as part of the outage as a get out.
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Hati Mutasa
(@hatimutasa) reported
@VodafoneUK is automated payment system down too?
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Rab Gordon
(@sov_scot) reported
@lochvue @VodafoneUK I forgot to say I've never used a @VodafoneUK router and have three lying around the house. They are not worth anything on Ebay. They didn't bother sending one for the fibre connection.
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Sy
(@yeh_im_sy) reported
@VodafoneUK What about the mobile network? No service at all today?
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jdawg
(@jdawg1748) reported
@VodafoneUK Refund the public for the day's outage ballsup
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ÆLïōn Màsk (Mr. Beardo) ✳
(@aeliion) reported
@VodafoneUK your failure to provide Mobile Data Services and reading about your decision to impose mid-contract price increases in April - with some customers experiencing rises of nearly 15%, has prompted me to me the decision to change my business's mobile network provider.
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Mark Simmons
(@MarkSim19571223) reported
@VodafoneUK Mine back on in Highlands near Inverness but experiencing problems connecting to Apple App Store and cannot do a speed test.
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Antony Nibloe
(@antonynibloe) reported
@OneJellyMan @VodafoneUK Vodafone are an awful company. History of still charging bereaved familes and ripped me off for £2k.
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Enrique Guadiz
(@EnriqueGuadiz) reported
I was considering moving to @VodafoneUK broadband from @virginmedia due to rising price hikes for no extra benefits, no service improvement and recent service interruptions. But after seeing this, I think I'll stay with VM 4 now until I find a BB provider with better pricing asap
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Mark Harrison
(@superson) reported
@VodafoneUK My broadband is not working, how long before its back?
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Sarah Dawes
(@SarahDa30763170) reported
@VodafoneUK please can you stop saying that this is your ‘final position’ when you’ve not discussed anything with me. Please talk to me! I am seriously disappointed in the service I’m receiving from you.
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Neil Lewis
(@NeilEWLewis) reported
@VodafoneUK So I had my router hard reset for nothing!?! Now have to rename my router & change to a memorable password AGAIN! Vodafone mobile customer for over 35 years & brought my broadband & landline to you in 2015! Not happy I've had to have my router reset twice in a fortnight!
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Mark Simmons
(@MarkSim19571223) reported
@antonynibloe @VodafoneUK Had broadband service problems with BT AND I was paying through the nose for it. Vodafone has been great until now and far cheaper. BT can afford to fleece customers because of a monopoly on infrastructure and a misconception that they offer a superior service.
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Sonja
(@Sonja70574624) reported
@VodafoneUK Mine has been down since 8.30am and can’t report it to anyone as all lines busy ! Not very good when you have important CCTV unable to connect !
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Will Satchwell
(@WillSatchwell) reported
With people moaning about @VodafoneUK Internet being down, I can confirm the @Cityfibre FTTP links supplied by Vodafone are unaffected! Check your #DNS Settings and try OpenDNS on: 208.67.222.222 & 208.67.220.220 #Vodafonedown
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Hati Mutasa
(@hatimutasa) reported
@VodafoneUK is automated payment system down too?
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Alison McCarry
(@AlisonMccarry1) reported
@VodafoneUK NN10 now working, after 7 hours down 🙄
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Mark Simmons
(@MarkSim19571223) reported
@VodafoneUK Hi Chris. The app loaded up on wi-fi so I could get a home screen but I could not download anything. Switching to mobile data solved the problem and I was able to download apps on the App Store.
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Flyfour
(@flyfour) reported
@FryMopstersuk @VodafoneUK I'm pretty sure their liability, like most service providers, is limited to the service they supply, not what you choose to do with it?
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Ali Berry
(@aliberry1000) reported
@VodafoneUK why am I going round and round in circles trying to sort out a connectivity problem with you? It’s been ongoing for months.
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Andy Keen
(@keensys) reported
@VodafoneUK Just to correct myself, the pinned tweet gives a false impression, but it's dated 3rd April. Could you at least unpin that one? Then pin the one about loss of service for, what seven hours now?
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Neil Lewis
(@NeilEWLewis) reported
@VodafoneUK CT11 area by the way. No backup dongle & mobile signal in this area is rubbish! You need to provide a stronger signal and free WiFi backup for customers only like BT do; their WiFi is no longer free!
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Rob Wilkinson
(@robj_w) reported
@MarkSim19571223 @VodafoneUK I have this problem too @VodafoneUK
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Mike Leonard
(@TheDharblus) reported
@SimonAiretech @VodafoneUK Usually best to contact them via Facebook. Customer service is otherwise poor and Tobi needs taking out to the back of the farm
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Andrea McCormack
(@AndreaMcCormac8) reported
@VodafoneUK Still down in pr4
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PeterKidd
(@PeterKi55259691) reported
@VodafoneUK I don’t mind if the broadband goes down. Why not send a txt / email to all customers it may affect. I had to go up the road to get a 4g signal to find out the problem.
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
@sov_scot @VodafoneUK I'm looking at a Netgear router! Had one with my last supplier and never had any trouble
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crisp lover
(@Loverofcrisps) reported
@VodafoneUK hi, how close to the end of my contract can I upgrade? I'm within the final 90 days and some other operators are flexible, but I cant seem to find out when I can upgrade nor get hold of online help
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Blended Frog
(@FrogBlended) reported
@thenimadre @tomaevans @VodafoneUK Failure to pay your bill will result in cancelling your service, or possible penalty etc. When you pay for a service that's resulted in an inability to work and earn, should result in compensation.
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Lemy Atom
(@mrlemyatom) reported
@VodafoneUK I have you say you get the award for the fastest, most stable connection that I've ever used. The problem is half the time I can't use it and on top your so called 5g backup dongle is not working, your 24/7 support is not working and all advisors are busy.