Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Cardiff, Halifax, Dublin, Paddington, Swindon, Southampton, Enniskillen, Lochwinnoch, Nottingham, Yeadon, City of Westminster, Hackney, Clacton-on-Sea and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Cardiff |
Internet | |
| Halifax |
Internet | |
 Dublin |
Internet | |
| Paddington |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vodafone Support
(@MrRatioo) reported
@adeleoz @VodafoneUK Hi Adele, what seems to be the problem today? Should you give up? Or just keep chasing pavements I wonder?? Kind regards, Ramos
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Carl Sedgwick
(@CarlSedgwick6) reported
@VodafoneUK The worst customer service of any company I’ve ever dealt with.
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ShakenNotStirred
(@Firestoppa) reported
@VodafoneUK definitely the worst customer service of any organsation I've ever come across.
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connor
(@essex1878) reported
@VodafoneUK I am being charged extra if the contact ended 9/11 but you want me to pay for the full month is that not extra . I have 4 contracts left one finish at the end of October and I will cancel the rest
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Stuart and Hobbes
(@StuartMc1) reported
@S1mon_J0nes @VodafoneUK That's poor. I've not had an issue, maybe I got lucky, all of my recent phones have been Xiaomi or Poco.
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Curtis Curtis
(@LurtisLurtis) reported
@VOXI_UK @VodafoneUK hi, I need some help urgently. I received a text message and I don’t know if it’s a scam or it’s real?
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Adele Osmotherley
(@adeleoz) reported
@VodafoneUK No option to hold, Vodafone terminate the call. This is causing delays to end of contract and very frustrating
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Heather
(@heather__bye) reported
@VodafoneUK Hi Vodafone, I purposely chose you as my network because when I moved to London I’d read many reviews saying how good the service was throughout the city (including the underground). Now there seems to be now wifi available at London underground stations. Why is this?
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LP_Degen
(@LP_Degen) reported
@VodafoneUK Not interested, in the past 3 months I’ve spent 13+ hours with your customer services. Not prepared to spend another minute. You did finally tell me that the coverage is patchy in my area, you couldn’t even reduce my monthly bill. Don’t join Vodafone kids
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Emma Ashford
(@Memma3121) reported
@mark_surfermer I have it back after 5 DAYS! thanks to the ppl who were given it (who are thankfully nice, but who could have been interested in access to my bank details). No thanks whatsoever to @VodafoneUK. Waiting on a call to raise a formal complaint. Will they get that right? #idoubtit
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connor
(@essex1878) reported
@VodafoneUK This is so wrong why would I need to pay extra so you being a big company right the rules and your customer have no say.
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Adele Osmotherley
(@adeleoz) reported
@VodafoneUK please provide a dedicated number to customer service, waited on live chat for 45 mins, disconnected, now 36 in queue, cut off when trying to call. How do I contact customer service?
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Ian Jeffray
(@ianjeffray) reported
So @virginmedia broadband is down and my backup @VodafoneUK has also dropped to a single miserable bar of just barely 3G. What’s going on? We have work to do! #fail #smallbusiness #wfh 🤬
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Abhishek Pathak
(@avi17090512) reported
@VodafoneUK @VodafoneGroup @Vodacom There is a big issue of network since 15 days at my location village Mirzapur Tehsil Kalan Distt Shahjahanpur UP. Internet is not working properly. No solution is provided after my complain.Plz solve the problem as soon as possible..
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TonyCross
(@Lokster71) reported
Hi @VodafoneUK I've got a Huawei 5G router through you. It's not had a 5G signal for 4 days now. Your website tells me the 5G is fine. I've tried turning it on and off. Can you tell me what I'm paying for?
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Susie Sykes
(@SykesSusie) reported
@VodafoneUK @ASDAmobile how can you get away with it? 41 days of no signal to a community of 1000’s! Everyone still paying for their service. Winterbourne Abbas Dorset @ofcom!
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Luke Rodwell
(@luke_rodwell) reported
@VodafoneUK absolute disgrace of a company. A long serving and loyal customer asking for a little help and you have no interest at all
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Sunset Beach 🇵🇸
(@sunsetbeach___) reported
@VodafoneUK how do I cancel an order please?
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Geeman
(@GeemanHD) reported
@MasonMountGOAT @VodafoneUK Yes on 3g network. It's alot better now. I get unlimited text calls data plus 5g in some places. Sim only £14 12 month contract.
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Jessica Nicholls
(@MrsNicholls89) reported
@VodafoneUK trying to cancel a contract that's due to end is proving impossible! Online Web chat tells me to phone, when I phone they never answer. Please help!
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Beth Millican
(@BethMillican_) reported
from
Reading, England
I have never in my life spoken with a more incompetent customer service team than @VodafoneUK
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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JustReece
(@rgholls) reported
@VodafoneUK how do you go from getting a letter saying your broadband will be cancelled(as requested), to waking up on cancellation day (also moving day) to an email saying. “Your broadband will no longer be cancelled?” Wtf 🤬
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Michael Webster
(@mike23we) reported
@VodafoneUK I’ve been with @VodafoneUK for years but I’ll be moving shortly. The deals are awful and they don’t care about customers who have been loyal. You have to fight for a half decent deal these days which staff refuse to give.
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Stuart and Hobbes
(@StuartMc1) reported
Managing to prove they are utter shithouses, @VodafoneUK are turning off the sure signal feature, giving all of two weeks notice. But I'm now finding they only enable wi-fi calling for a select group of phones, ones they sell!
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Ffion Bennett
(@ffionbennett) reported
@VodafoneUK hello I got a phone contract on Sunday in store but they entered the wrong email address so can’t access my account / contract I have no copy. and can’t get through on the phone. Please help.
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connor
(@essex1878) reported
@VodafoneUK hi I need help help with my billing one of my contracts ended on the 9/11 but want to charge me a full month your Indian centre procedure and process are shocking I have been at this 2days now
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Bjs73
(@Bjs731) reported
@VodafoneUK I will if as a Vodaphone phone customer if you guys will waive the £60 install landline fee for switching from Virgin? Deal?
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makeadifference
(@321ImIn) reported
@VodafoneUK Deal are all to all not just new customer it a lie sale team use..
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Stuart Madden
(@stu_mads) reported
@VodafoneUK What part of my message didn’t you understand? The call dropped after 2 hours as for whatever reason it doesn’t allow longer calls. 2 hours on hold is an absolute disgraceful attempt to deal with a customer without any sort of response from an operator. I would like a call back