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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Portsmouth, Birmingham, London, Bristol, Manchester, Tadley, Glasgow, Ropley, Derby, Halifax, Hammersmith, Didcot, Southwark, Northampton, and Luton.

CityProblem TypeReport Time
Portsmouth Internet 2 hours ago
Birmingham Internet 4 hours ago
London Internet 11 hours ago
Bristol Internet 22 hours ago
Manchester Phone 1 day ago
Tadley Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Onefatjatt
    M S Randhawa (@Onefatjatt) reported

    @VodafoneUK completely shocking service. Please @O2 can you help me as Vodafone does not seem to understand

  • _MartynStacey
    MS (@_MartynStacey) reported

    @VodafoneUK @vodafone has terrible customer service

  • laurencemarks64
    LaurenceMarks (@laurencemarks64) reported

    The @VodafoneUK car tracker tag has to be one of the worst pieces of design I have encountered in years.. and thats saying something..

  • jimbles1967
    James (@jimbles1967) reported

    @VodafoneUK #youtube My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.

  • Garym0211
    Gary marr (@Garym0211) reported

    @VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!

  • Thetruthbeknow1
    Thetruthbeknown (@Thetruthbeknow1) reported

    @VodafoneUK Your service is getting worse each each week continually cutting out all signals - What are you doing?

  • iannewson
    Ian Newson (@iannewson) reported

    @VodafoneUK There seems to be a fault with your FTTP migration system. Tried 2 migrate 2u last week. Happened to log into account next day request to find it had failed( no contact to tell me) spoke 2 support to be told there was a problem try again and try again. Same again.

  • TrumptonRiot
    MttB (@TrumptonRiot) reported

    People blaming all sorts of things for the state of this country, but I can’t think of a better example than multi-billion dollar companies like @VodafoneUK rigging the system so execs and shareholders get millions but I can’t get enough signal in north London to stream music!

  • davebrady22
    Dave Brady (@davebrady22) reported

    @VodafoneUK I'm a new customer, how do I claim back my previous provider's early termination fee?

  • JulieNobbs
    🤓 Julie 🤓 (@JulieNobbs) reported

    @VodafoneUK #OpenReach Why does my son have 2wait 4over 10 weeks to get his new broadband supplied by u guys? He’s a brand new customer, in a house that has NO broadband atm, how can he work from home without any internet? This is NOT good customer service, he is NOT very happy😳

  • CryptoGymJunkie
    Nathan Woodward (@CryptoGymJunkie) reported

    @VodafoneUK I'm having issues with s crypto wallet that was attached to a mobile number I use specifically for crypto. Vodafone turned the phone off due to 90 days of inactivity to which I was not aware this happened. I need an email address I can send my requirements to.

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • chuxjohn
    John Gly (@chuxjohn) reported

    @VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?

  • themskedprancer
    TheMskedPrancer #NotMyPrimeMinister (@themskedprancer) reported

    @Oocnan @VodafoneUK @vodafone What 5g in fact what Vodafone signal for me in south Norfolk for a fortnight now

  • vngtmy
    my (@vngtmy) reported

    @vodafoneuk I cannot call you, your chatbot cannot solve my issue, but it also can't put me through to an agent or add me to a queue for an agent. do I just die now?

  • WailZch
    Wail Zch (@WailZch) reported

    @VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.

  • skipperburg
    Skip (@skipperburg) reported

    @VodafoneUK @MartinSLewis Vodafone cancelled my broadband in error and charging me termination fees. Nobody understands the complaint, 5 hrs on phone not resolved. Customer service dreadful, can you investigate them for bad service?

  • JohnMJames1
    JohnMJ (@JohnMJames1) reported

    @ThingsByNik @VodafoneUK Apparently they are doing some work on the mast in Rainhill village which might be affecting it. Mine has been poor since I switched 6 months ago. It’s practically a dead signal when I’m in Dentons Green watching FC St Helens. Disappointing

  • phwoarband
    PHWOAR (@phwoarband) reported

    @VodafoneUK broadband might just have the most incompetent customer service in Britain!

  • wailam_violet
    余蔚琳 (@wailam_violet) reported

    @VodafoneUK I submitted NUC request on 1st Mar & again 2 weeks ago, no code received. Please help! Number: 07435867021, IMEI: 358325959629782 Please send me the unlock code

  • simon5843
    simon taylor (@simon5843) reported

    @VodafoneUK yet again piss poor from your company, new phone not working, 24 hrs with no working phone and your company hasn’t got a clue . To be told go into store as can’t do nothing on line, I show you that after 30 year I’m off to another shop to do business as you care

  • karoonieb
    roonie b (@karoonieb) reported

    @VodafoneUK hey Vodafone, no wifi for 24 hours now, was told it was a City Fibre issue that would be fixed by 10pm last night but its still out, and today I cant get through to any agents via the chat function on the website.... I need an update please

  • Pontemiller
    Nick Lawton (@Pontemiller) reported

    @VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • hackedoffwoody
    Broken Britain (@hackedoffwoody) reported

    @VodafoneUK we have been without any worthwhile mobile signal for more than a week now - Internet is now an essential utility - what the hell is going on ? Location RG29 1HX

  • AMichaels66199
    AdamMichaels (@AMichaels66199) reported

    @VodafoneUK so it appears that NASA can get a signal 10 million miles in space, yet I can’t enough of a signal to answer my ring doorbell between York and Leeds on the train????

  • CTx03_
    𝐂 𝐀 𝐌 (@CTx03_) reported

    @News_FC26 @VodafoneUK Try get @youfibre had them for like 2years now and never experience lag.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported

    Just wondering why Three Mobile are providing me with broadband now I'm not paying when they and Vodafone consistently failed to provide me with service when i did pay them for 2 years eh @VodafoneUK @3mifi I mean the way they treated me while i was in Palermo was the worse ever ( refused to let my payment for roaming go through so I'm wandering back streets in 80 degree heat ) and their minions are trained to lie like robots - need i go on. Putting them out of business after they have insulted my intelligence for 2 years is the only option. Their complaints people are as bad as Barclays - professional liars and yes i know the government are behind my suffering. I've know it for some time and 2 punctures in a row in Dublin recently confirms it is to protect the male Ex. Yeah I'm straight

  • xxxteresaxxx
    Teresa (@xxxteresaxxx) reported

    @VodafoneUK I find it very inappropriate that I’ve reached out as I’m struggling with my bill and your customer service advisor has tried to pressure me into buying a new phone contract! Then when I’ve said no hasn’t been able to help me at all and closed the online chat 😡

  • Joses_World
    Basic with Life (@Joses_World) reported

    I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?