Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Portsmouth, Birmingham, Glasgow, Croydon, Aberdeen, Kingston upon Hull, Derby, Southend-on-Sea, Manchester, West Bromwich, Hampstead, Camden Town, Cambridge and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Portsmouth |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Burns $TITAN ****
(@JonathanPBurns) reported
@VodafoneUK so you have pretty much no regard for current customers. Looking to upgrade my broadband and you want to charge me MORE than you would a new customer. Despite my having mobile, second sim and broadband with you? Obviously WANT me to look elsewhere. 👏🏻👏🏻👏🏻👌🏻👌🏻👌🏻😒
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Ross Perkins 🇺🇦
(@MrRPerkins) reported
Hey @VodafoneUK - what is the point of asking customers to be available at the property for broadband installation if you're not gonna turn up (twice in our case). Just a warning to other potential customers that the customer service is REALLY lacking. Had a lot of time wasted.
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Sam Reed
(@tehreedy) reported
Hey @VodafoneUK why does roaming in the US on your partner @TMobile suck so badly? Lucky to get a signal, never mind useable data half the time, even in and around big cities. It’s pretty disappointing. Two other Vodafone sims with similar issues, in a newer phone too…
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Graham Steele
(@golfandgym36) reported
Wow @VodafoneUK. I chat online for an hour explaining how your price increases are unjustifiable and that I can't afford to pay over £100 per month yet you couldn't care less. Apparently you say you care about customers more then money, what rubbish!! Lost me as a customer soon.
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Cheyanne Lowther 🇺🇦
(@Cheyanneshiney) reported
@VodafoneUK my R219h mobile Wi-Fi is no longer working. Please can you help. When trying to call there is no option for it. As it won’t connect to anything I can’t load/connect to the app etc
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Solcina
(@Solcina17) reported
@VodafoneUK I've been trying to cancel my contract, for months. I also went to 1 of your high street shops with proof of ID and got a new PIN. Told to call your appalling customer service for cancelling which in return told me to go back to one of your shops with proof of ID?!?!?
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Rob Amour
(@RobAmour) reported
@VodafoneUK According to the Apple support site it should work in both the uk & France. It’s the same model
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csharpforevermore
(@CSharp4EverMore) reported
@VodafoneUK Having dealt with customer services before, the only way I will do this is if I document my interactions with you and post the results for the future +so on. I've used Vodafone from 2011 and 100% things have gone downhill. First agent could actually deal with queries not pass.
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Emily-Melissa✨
(@Emily_Melissa3) reported
@VodafoneUK trying to change my name with you but the app won’t let me access my account to get my customer number - can you help??
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Solcina
(@Solcina17) reported
@VodafoneUK thank you for ignoring my tweet. Finally, after months talking to people who didn't know what they were doing, I've spoken to Mosammat and Jo, who sorted out the issue in a few minutes. This shows what hiring clever people and training them properly can do
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Sarah Brown
(@sarahbrownedu) reported
@VodafoneUK One more tweet: What do you do to try and support people who aren’t using their plan and paying an extortionate amount for it?
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stay away from people 🏴
(@brennig) reported
Just spent 23 minutes on the phone to @VodafoneUK to try and sort out the horrible mess they've made of my account, only to be told the only way to sort it out is to drive to the nearest store with two forms of ID and stand in line with a bunch of other people waiting to be seen
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Nigel Fletcher
(@composerinNE) reported
@VodafoneUK anybody help me broadband activation. Should have been Friday now Sunday still no Internet. Spent hours on the phone and live chat. But no help. Need it for work tomorrow!!
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chris maloney
(@brazenscroll) reported
@VodafoneUK very disappointed Vodafone. Tried to order a new iPad Pro on my account, told my spend limit was exceeded and it would take 90 days ???? to get it changed. Already have 3 devices, and affordability is not an issue. Lost customer Vodafone!!
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Paul Riddell
(@shombell) reported
@VodafoneUK But not even getting 4g for miles on end is still not the service I expect. Especially when friends in the car on other networks such as @EE and @O2 get 4g as a minimum the whole way!
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Jerry Daykin
(@jdaykin) reported
Have had so much trouble with on/off connections with my @virginmedia fiber that I'm making the jump and giving @VodafoneUK's 5G Gigacube router a try... a bold leap into our wireless future? Or another costly attempt to get a stable internet connection that I'll regret!?
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Paul Riddell
(@shombell) reported
@VodafoneUK Your signal coverage is awful….paying a fortune for a business contract and barely getting 3G all the way along the M40….leaving as soon as I can….
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SeanCameron
(@SCameron88) reported
Can someone from @VodafoneUK please contact me asap @VodafoneBiz I am trying to give you more business and have had 12 failed live chats over the past fortnight and I’m done with it. Please call me asap 07444 913227. Live chat is not a good customer service solution as it is now
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Vodafone UK
(@VodafoneUK) reported
@prabjy Hi 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Sarah Brown
(@sarahbrownedu) reported
@VodafoneUK I’ve been on your chat function for 1 hr 20 this morning. My father is registered blind and missed correspondence from you regarding his monthly phone plan. Currently at £60.20, managed to get down to £5.50. How can you justify this much for a phone plan? 1/2
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Ugggi
(@uggggi) reported
@VodafoneUK I contacted with them but they didn’t fix any problem yet. I want to Vodafone UK knows VodafoneTr did worst mark of Vodafone.
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Adam Tinley
(@AdamTinley17) reported
@VodafoneUK Hi to whom it may concern!….I’m just wondering how you could treat a loyal customer of 15+ years. With such lack of respect! My contract came to an end and and for what ever reason. My phone got disconnected, 3 weeks later and a thousand false promises it still isn’t
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Sid Datta
(@ssjdatta) reported
@jdaykin @virginmedia @VodafoneUK Beware of the latency issues with mobile internet. Isn’t as snappy!
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stuartclowes
(@stuartclowes) reported
@VodafoneUK how can a modern telecoms provider have such awful customer service. I shouldn’t have to be waiting for over 30 minutes just to discuss a contract change. I just want to get to real people quickly.
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Ugggi
(@uggggi) reported
Dear @VodafoneUK I’m customers of @VodafoneTR . I’m not happy with them bcs roaming is worst,I can’t talk inside of the my home and won’t use internet.If i want to answer my calls i should change room to balcony.They can’t fix the this problem.@VodafoneUKhelp
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Mark D
(@themilkymark) reported
@VodafoneUK @VodafoneUKBiz Transparency and Customer Service are two things that you never seem to be able to provide to loyal customers.
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Becci Avery
(@avery_becci) reported
@VodafoneUK is the online Chat down? Whenever I go onto it, it just seems to freeze without anything happening! Seems impossible to speak to somebody at the moment!
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Rob Amour
(@RobAmour) reported
@VodafoneUK can you tell me why my Apple Watch isn’t picking up a mobile data network in France when my phone is?
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Thomas
(@Thomas83011405) reported
@VodafoneUK @Vodafone_Ind sadly despite multiple calls to Vodafone Ind Customer Care this is still OUTSTANDING. I keep getting passed around to new people in Customer Care who promise they will call me back and they never do. Meanwhile my requirement is urgent.
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Jamie Abbott
(@SniperSypher) reported
@VodafoneUK what’s going on with the landline broadband? I keep losing internet connection and have been losing it all day. It is very unusable at the moment with how many times it has gone down.