Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (67%)
- Phone (14%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Southampton, Northampton, Dublin, Canterbury, Worcester, Nottingham, Wandsworth, London, Brentwood, Batley, Hammersmith, Southwark, Chesterfield, Hackney, and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Phone | 41 minutes ago |
|
Northampton
|
Wi-fi | 3 hours ago |
 Dublin
|
TV | 2 days ago |
|
Canterbury
|
Phone | 2 days ago |
|
Worcester
|
Total Blackout | 3 days ago |
|
Nottingham
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Smith (@smithco76) reported@MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads
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jolene Pittock (@joleneepittock) reported@MichelleBeckett @SkyUK @VodafoneUK They are the worst when someone passes away. By far the most disappointing company I had to deal with at the worst time.
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TykeWalker (@rifirth) reported@VodafoneUK can you tell me when your app will be up and running again. It says it’s down for planned maintenance which is not helpful during a business day
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Boing The Noise 𓅪 (@Christo50515751) reported@MichelleBeckett @SkyUK @VodafoneUK Very similar experience when my father in law passed in 2022, they actually sent him a £12 bill which I let them chase so it cost them waaaay more… absolute arseholes I’ll never use them again
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Vicky Taylor (@VickyTa39674252) reported@MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy
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Gee 🏴 (@xgee_geex) reported3. The country origins should not take away or limit my statutory rights under Consumer Rights Act 2015 as a UK consumer 4. @VodafoneUK you are responsible for putting things right 5.I will not be paying the remaining balance of my contract for a broken phone you refuse to repair
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TykeWalker (@rifirth) reported@VodafoneUK when will your app be back up I am trying to set a new broadband service up and need access
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simon withers (@KalEl_WBS) reportedWhy is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.
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You’re Just Listening 😀 (@ChatchoMan) reported@MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.
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Iain (@skywalker1404) reported@MichelleBeckett @SkyUK @VodafoneUK They were awful when my wife passed away absolutely terrible, I had to take to twitter to get any response
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Martyn Moore (@martynmoore) reportedHey @VodafoneUK, don't you think it's a little bit sad when people who hardly use X make an exception to say what a terrible company you are to deal with? Yes, me too
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TheMskedPrancer #NotMyPrimeMinister (@themskedprancer) reportedEverytime @VodafoneUK do maintenance on the location mobile tower they break it and you have no phone signal so cannot call text use the internet for weeks.
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david Baillie (@ferrettrout1) reported@VodafoneUK Hi I got a call from someone but i missed it I don't know how long they waited for me to answer my mobile phone I am a Vodafone UK customer and would like to find out
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Chris Johnson (@twit_cmj) reported@laticssamuala @VodafoneUK @VodafoneUK Poor service
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Hellie Roo (@MissHellieRoo) reported@VodafoneUK I was looking to upgrade but you're trying to charge more for the airtime plan on an S26 than an iPhone17 - for the same airtime plan! Obviously the device plans are different but why a £10pm difference for the same airtime service? Make it make sense.
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LovelifeLoveLowe (@debbsno1) reported@MichelleBeckett @SkyUK @VodafoneUK They are the worst. Customer service ? HA ! Joke. Can't wait for my contract to end & get back to BT.
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jas Brown (@jzyb) reported@VodafoneUK how can someone in one of your stores change my account from personal to sole trader is beyond me. Now saying I can’t upgrade until this is changed but no one willing to sort it out. Such poor service received in store today and through chat line
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D DeCort (@d_decort84910) reported@MichelleBeckett @SkyUK @VodafoneUK They are awful, they wanted £5 from my mums last bill, kept sending threatening letters. Awful company.
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Del (@DeloresWhi50682) reported@MichelleBeckett @SkyUK @VodafoneUK In my experience it was BT who were the shockers. I had already phoned to cancel the account as he moved in with my brother. I explained he had terminal cancer and wouldn’t be returning home. Her response was “I hope he gets well soon!” Tesco Clubcard, the lady was so kind!
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flatcapblade (@themblades1889) reported@VodafoneUK your phone network is **** what’s the point me being with Vodafone if I get no service and don’t come back and say it’s me phone
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Ed (@1983_edward) reported@VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.
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Dorastar1 (@Dorastar1) reported@MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.
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Enzo Ferro (@EnzoFerro2023) reported@MichelleBeckett @SkyUK @VodafoneUK Very sorry for your loss. I left virgin media a few years back after very poor service and I am hearing lots of examples recently of why I will never return.
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Anaya Khan (@AnayaKh79843612) reported@MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.
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Jane Gilbert (@agonydoc) reportedShocking service from @VodafoneUK - the #bereavement team spent so long transferring my deceased father's account that it triggered defaults and intimidating threats of legal action and cutting off the mobile, broadband and home line of a vulnerable, grieving 89 year old woman
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Michael Crick (@MichaelLCrick) reported@MichelleBeckett @SkyUK @VodafoneUK As I have said here before, Virgin Media treat customers with total contempt. The worst type of British capitalism. Branson must be so ashamed.
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Cosmo (@Cosmonaut_Hill) reported@MichelleBeckett @SkyUK @VodafoneUK I had the EXACT same issue with Virgin, I had to literally refuse to get off the phone when I got through for 4 hours and basically said I'd hang up when they actually helped me. Absolutely useless customer service
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Linda (@Linda62255054) reported@MichelleBeckett @SkyUK @VodafoneUK When my mil died last year the only one we didn’t have a problem with was Sky, they were great, bank, BT, Scottish power, M&S credit card were all hopeless.
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Jamie-Ray Stevens (@JamieRayStevens) reportedAfter 5+ weeks, my @VodafoneUK upgrade is still unresolved. • £40 refund still unpaid • 2 complaints raised • Mobile service incorrectly provisioned • Told to cancel & recreate my contract to fix Vodafone's error • Lost a £572 trade-in benefit as a result
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Michael horsfield (@HorsHorsfield) reported@MichelleBeckett @SkyUK @VodafoneUK Just been fined for shocking customer service. So sorry for your loss