Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Workington, Beverley, Accrington, Northampton, Bristol, London, Penrhyndeudraeth, City of London, Didcot, Newham, Southwark, Edinburgh, Ilkeston, Maidenhead and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Workington |
Total Blackout | |
| Beverley |
Internet | |
| Accrington |
Internet | |
| Northampton |
Internet | |
| Bristol |
Phone | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kiran
(@KiranKaur88) reported
@VodafoneUK @cactus_sans Guess I gotta leave vodaphone, services/network have gotten terrible especially this past year...now this! 😡
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Claire Yeomans
(@YeomansClaire) reported
@VodafoneUK Hi. I'm a new customer and I've been trying to get hold of a real person to sort out my gigafast installation. I don't even have an account number yet and I'm already receiving terrible customer service. Please could you help me contact the gigafast team? @CityFibre
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Temoğlu
(@GolfTemoglu) reported
@amberinzaman @VodafoneUK Hi Amberin. Look at for Tesco Mobile they use O2 network, which good coverage around London.
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Wandeep Basra
(@wandeep) reported
@VodafoneUK Any updates on the degraded (non-existent) service in the IG6 postcode area for the past few days? No calls (incoming or outgoing) or data when not connected to Wi-fi. This is so poor!
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Kurisu
(@LordKurisu) reported
@VodafoneUK Oh no I’m already a customer, just concerned that I am paying for an average speed of 63mbps and actually receiving an average of 23mbps
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Mian Saanp
(@NawazShrifMNS) reported
Need help @VodafoneUK...
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Nathan Tudor
(@NathanTudor92) reported
@VodafoneUK need to sort your **** out. Can’t hold up your end of a contract. #shitservice
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Stu B
(@stu05b) reported
New phones contracts for F*cking pricy…… only been a @VodafoneUK customer for over 20 years and their deals are poor #lookingelsewhere #iphone #newphone
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Gems
(@gemsy2910) reported
@VodafoneUK It isn’t giving me any option to tell you what the problem is!
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Rob Morris
(@lemonfreshrob) reported
@virginmedia Nope, still down. And I'm training clients today. Thank God for @VodafoneUK whose 5G when using my iPhone as a hotspot has saved my job far too many times over the last 18 months when the service has one of its monthly outages.
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🦦 steph
(@yets_a) reported
I’m looking at you @VodafoneUK !!! I’ve been on hold for like 3 different things today and every time I hear that sentence screamed down the phone I get closer and closer to hurling myself out the window stg
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Debbie Redman
(@DebbieRedman10) reported
@laura_kayes @VodafoneUK Laura my son tells me there is an app you can download to your computer to retrieve texts etc from a broken phone, 'phone rescue'. May be worth a try. 🤞🤞
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Kurisu
(@LordKurisu) reported
@VodafoneUK I’m sorry?? WiFi or Ethernet has no impact on the speed I am receiving. I am asking about the service I am receiving not the quality of my network. Anyway the speed I have quoted is from the summary page of the routers settings and the speed test available on the my vodafone app
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Iqbal Sahir
(@IqbalSahir) reported
@VodafoneUK @NawazShrifMNS Nisa he needs help with Visa
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Paul Thomas
(@paultho08684580) reported
@VodafoneUK @SamsungUK Join Vodafone and they will scam you and take excess funds never to refund - 3 years waiting for my £600 to be returned - silence from Vodafone …..
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k
(@kfpa2010) reported
@VodafoneUK Please can someone please please please help sort out an issue with unlocking a phone from your network! Currently spoken to over 10 people ish who haven’t been able to resolve 😩
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Nikki
(@nikkilowson) reported
@VodafoneUK switched to Virgin for my broadband and phone line on the 30th July, you are still showing as wanting to charge me at the end of August when I have already paid for services until 19th of August last month. Why do you intend to charge me if I am no longer a customer?
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Supporter 🏴☠️
(@M3J4NN) reported
@VodafoneUK great of you to shut myvodafone down for maintenance just as the deadline for renewing contracts to keep inclusive roaming in the EU is approaching. Just spent the last 2h trying to upgrade and then it goes down for maintenance just as I'm completing the purchase 1/
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ebayforme
(@Ashsomewhere) reported
@VodafoneUK @Fsalt This will be the same company that had there annual price increase a few days after lockdown was announced late March 2020! Never miss an opportunity to fleece a customer eh Vodafone
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Bob Gregory
(@bob_the_mighty) reported
--- 8.8.8.8 ping statistics --- 2016 packets transmitted, 1863 received, +2 errors, 7.58929% packet loss rtt min/avg/max/mdev = 20.637/319.543/1133.359/256.512 ms thanks @VodafoneUK
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PaulJohnsonBookmaker
(@PJohnsonBet) reported
Having bad phone problems with @VodafoneUK which they acknowledge. Phoned up about 4 weeks ago promised a manager would phone me back within 24hrs. No call. Phoned again last Friday a manager would definitely phone me within 24 hrs. 4 days later-no call. Really poor.
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Steven
(@Relaxed101) reported
@ThreeUKSupport We'll see about that... but I really hope you don't do as the other greedy providers have... I'll be the first to switch to your network when I'm done with @VodafoneUK, can't stand greedy companies that charge simply because they can. Advertise this, I'm sure many feel as I do.
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Barry
(@HardwireTag) reported
@VodafoneUK Hey Vodafone, been a customer for years now and have just moved home, your signal here is quite poor, but keen to stay with VF…until today’s news about EU roaming. Just made it a very easy decision. Thanks for doing this pre iPhone launch so I can shop elsewhere
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Mert
(@MertErdiner) reported
Vodafone TR do not care my complaint, and also they are making a comeback like a robot server! I would like us to know the serious infrastructure problem of your company in Turkey that has been going on for years. @VodafoneUK @VodafoneGroup
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PAT CASH
(@PATCASH75589117) reported
@PJohnsonBet @VodafoneUK there was no need to burn that mast down
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Siobhan
(@greatvorn) reported
@VodafoneUK Hi this issue still isn’t fixed, it has been well over 2 weeks now & I cannot work at home being unable to make or receive calls. I have not received any updates on progress, what is going on please? CF11 9QB. Thanks
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Jimmy Anderson
(@jimmyanderson91) reported
@VodafoneUK ?? No reply yet, about as good as your signal. Shocking
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Amberin Zaman
(@amberinzaman) reported
If you are looking for a pay as you go cellular phone service in the UK avoid @VodafoneUK They suck. Staff at their Oxford street branch are surly and unhelpful. Am getting rid of mine tomorrow. Suggestions for a better provider anyone?
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James Carpenter
(@norwoodrat) reported
@VodafoneUK I have been a customer for 23 years and cannot believe you are bringing back roaming charges.. why are you doing this!? I would have thought if you didn’t follow other mobile companies that are doing this you’d get more custom!
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Borderline Brat 🖤
(@ZEFkitt3n) reported
@VodafoneUK Definitely not. I set up a payment plan twice. And both times it's failed, your end. The company has took all my money today and I'm left with nothing on the day I was to go shopping. I don't want any help. I'm leaving the company. My bank will refund me. Vodafone will get not.