Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (17%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Dublin, Southampton, Edinburgh, Derby, Manchester, London, Dundee, Lowestoft, Dewsbury, Birmingham, Caerphilly, Bristol, Bradford, Watford and Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
 Dublin |
Internet | |
| Southampton |
TV | |
| Edinburgh |
Total Blackout | |
| Derby |
Total Blackout | |
| Manchester |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte
(@D1Charlotte) reported
@Ashrg4 @VodafoneUK I am having the same issue and keep being told my contract is a different amount each month via DM. Strange as a contract is a defined amount of money for a set period Been overcharged last 5 months too
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muhammad ehsan
(@muhamma33096645) reported
@VodafoneUK Hi Vodafone, I am really annoyed that I can't speak to anybody whenever I rang automated tape sends a sms and call disconnts, if I say customer service, this word is not recognised at all. I am extremely unhappy with the service and wish to end it
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Sarah
(@sarahyhirons) reported
@VodafoneUK Internet keeps dropping..only had it days... seems the connector is dodgy... help..
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.
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Charlotte
(@D1Charlotte) reported
@MLMshyster @VodafoneUK Hey, I am going through the same rubbish too. Just been told via DM my contract is £24.50 a month. It isn’t, my contract is £15,50 It seems they do this to many people. Steal our money and refuse to help
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Catmum6702
(@catmum6702) reported
@VodafoneUK Mine is sooooo slow!! Does it just need a new battery?
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bong_bong
(@bong_bong1320) reported
@VodafoneUK hi, tweeted last night no reply! Needing help with broadband installation that’s went horribly wrong
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bong_bong
(@bong_bong1320) reported
@VodafoneUK hi guys, needing some help with my fibre broadband installation please
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Richard
(@Richardpcoop) reported
@VodafoneUK The point is that your website prevented me from taking up an offer an hour and a half before it was due to expire. This is a Vodafone issue that you don’t event acknowledge let alone help with. I’ll refer this to the OFT unless someone sorts this.
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AmrNohan
(@AmrNouhan) reported
@VodafoneUK If they do not solve the problem, I want to contact the parent company that owns the trademark
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Daniella Par
(@daniella_par0) reported
@VodafoneUK I missed out on todays reward because my app has been down all day. Still no help getting it sorted
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grace hooper
(@messalinahooper) reported
@VodafoneUK have let me down again. But at least my @GuinnessIreland is cold
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Mandy Green
(@MandyGreen) reported
@VodafoneUK are the pits of the earth. Zero customer service and support. 😩🤯😖
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Emma
(@EmSwad89) reported
@VodafoneUK That’s all well and good. But you say the coverage is great, it’s not, then the issue is reported but no expected date for it to be sorted by? Vodafone have been great until now.
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Naser K 2
(@NaserK_84) reported
@VodafoneUK seriously fix your website. Been trying to subscribe to new broadband through MSM and compare the market and every time the payment won't go through and I get a "check your details" and eventually "something went wrong" message.
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Jared Lee
(@sciencejared) reported
@VodafoneUK you're a testament to how useless @Ofcom are, because you have no business being an internet provider. That you charge for this level of service is nothing short of fraudulent. I've got 22 support transcripts in my inbox, and that's just the times I requested one...
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Alex Latham
(@AlexLatham82) reported
@VodafoneUK No resolution despite useless online chat 😭
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Thomas Rhys Dunn
(@tom_rhys_dunn) reported
@MandyGreen @VodafoneUK I couldn’t agree more! I’ve genuinely never had customer service this bad
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Richard
(@Richardpcoop) reported
@VodafoneUK I’ve done that. I’ve tweeted I’ve chatted to bots. I’ve chatted to people. No one is willing to recognise the issue and everyone just parrots the same line that they cannot reinstate old offers.
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Shelly Hill
(@shill7) reported
@VodafoneUK Who remembers what good customer service used to be like! Your after sales is shocking, technical support massively lacking!
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.
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Richard
(@Richardpcoop) reported
@VodafoneUK Thanks @VodafoneUK I shouldn’t have to call you to fix your mistake. Please have someone suitably authorised to resolve this amicably call me within next 24 hours otherwise I will take this up with OFT. Don’t try fob me off with standard sales offers and scripts. That won’t work.
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Paul William Cooper
(@coopster23) reported
@VodafoneUK I’d be just happy to have my business nuke r back 🤬 Vodafone reset one of our numbers and have lost it! Loosing Customers now, 8 days it’s been down and I’m told it will be back online in 24 hours every time I call.
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Simon Martin
(@Simar1) reported
from
Huddersfield, England
@VodafoneUK i have been on your chat program trying to buy broadband since 6pm, this is shocking service! I'm now answering the same questions I did at 7pm! HELP!!!!!!
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Sophie Gleave
(@SophieGleave) reported
@VodafoneUK is your WiFi down?
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Naser K 2
(@NaserK_84) reported
@VodafoneUK and don't you dare tell me it's a third party issue because it's not. Don't pretend you don't understand how this works. The voucher off is on a third party but once you click you're redirected to Vodafone 's website. I'm not subscribing through a third party
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Kieran Foster
(@KieranFoster91) reported
@VodafoneUK So much for won’t be too much longer still down going of the idea off buying a new phone and giving you 3x more a month than I currently pay
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Thomas Rhys Dunn
(@tom_rhys_dunn) reported
@VodafoneUK awful customer service. Have literally just been trying to access my account. Has taken 40 minutes with a chat advisor, not resolved at all and now it’s just been disconnected from the chat after click a link the sent me. What a complete waste of time and company
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Paul William Cooper
(@coopster23) reported
@VodafoneUK I’ve contacted them 4 times! Every one says the same. Sorry we are having problems reconnecting your number it will be online in 24 - 48 hours. Then nothing.. I’ve reported a complaint via the website! I’ve been a customer 13 years with these two numbers and now ones lost.
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Fozia S
(@muslimmummies) reported
Have to say the @VodafoneUK customer service agent was very chirpy and friendly this morning. Was nice to have someone friendly!