Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Wrexham, Hassocks, Oxford, Edinburgh, Dungannon, Farnham, Manchester, Birmingham, City of London, Glasgow, Ilkeston, London, Wolverhampton, Bradford and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Wrexham |
Total Blackout | |
| Hassocks |
Total Blackout | |
| Oxford |
Wi-fi | |
| Edinburgh |
Internet | |
| Dungannon |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Tomlinson
(@robertomlinson) reported
@BudgieBudgieUK @VodafoneUK Same. It’s always ‘I can’t help, but the person I pass you to will’… they never do. I work from home and need to change provider if they can’t provide a service, but @VodafoneUK are holding us ransom.
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Lee James OToole
(@ConsultingMaybe) reported
@VodafoneUK @JustEatUK how about giving me what your charging me for. give me internet service not food
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Nick Hi
(@NickHi58) reported
@VodafoneUK Please contact me. Broadband disconnected without warning and due to an admin error. Haven't had internet since Monday and have spent 6 hours on the phone already. The service provided was appalling so far.
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GrannyAlex
(@GrannyAlex3) reported
@VodafoneUK if you want to push advertising for a better world and support Ukraine.....get rid of the reintroduction of roaming charges from UK. I will not be renewing my contract for your corporate greed!!!
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el_del
(@eldel80427173) reported
@VodafoneUK broadband installed 09/03 your engineer broke my house alarm cover. Internals exposed, no promised call from Cust Svc. Web chat 'Tobi' says I have to pay for engr to fix what engr broke, really! any humans in UK customer services?
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ساقية النور 🔮
(@oriflame_941967) reported
@VodafoneUK no one care of my problem!! I tried to contact through phone and DM but all what i got is automated agent!!! I cannt access my account because of “internal error” and my bill reaches 70£ and i still cannt do anything!!!!!!!!
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Julian Summerhayes
(@JuSummerhayes) reported
@AndrewBrazier1 Thanks, Andrew. I'll probably switch to @VodafoneUK. As to the energy thing -- and I work in the industry -- it sucks. I'm a kid who can remember the whole privatisation thing. We should have gone with renewables decades ago. Add in tidal (I've done some work here).
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Kenny Wyman
(@kenny_wyman) reported
@VodafoneUK your network is a joke over 20 years of being a customer and your internet not working on my phone that’s it I am cancelling my two contacts
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Amy Roberts
(@ALR8) reported
@VodafoneUK why does t your company like people chatting to customers service advisors on the phone?! I can NEVER get through I get a link to follow which doesn’t help my query and I’m back at square one. Wish I never came to the network!
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ed francis
(@pompeyhedge) reported
@VodafoneUK 3rd day in a row I am struggling to get any signal whatsoever. Yesterday it was countrywide! This past year I have never got faster than 2mbps 4G. This week is going to be my last. Two contracts getting cancelled, and Ofcom being contacted. I refuse to pay for NOTHING
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Claire Kearns
(@Claire_Kearns) reported
@VodafoneUK Hi, I’m on day 2 of trying to make contact with the call centre to cancel my plan during my cooling off period. I’ve been on the same automated service loop being redirected back to chat (who can’t cancel plans) since 3pm yesterday. What are the right ivr options 4 an operator?
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Mark Ellis
(@mark62ellis) reported
@VodafoneUK just send the kin engineers. How many times do you have to be told that the upload is between 0.00 and 0.02 before an engineer gets sent to the damn mast
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💥Mikey_Boom⚡️
(@hobgoblin31) reported
@VodafoneUK Pity you can't fix my broadband, it's been offline since 22:30 last nite, the amount of times it has gone off, I've lost count and I've still got at least another year to put up with this! Roll on 2023!!
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n.flooy_rejoinEU_FBPE
(@n_flooy) reported
@VodafoneUK Avoid this expensive and bad network. You will hardly have decent reception and worst of all no loyalty!
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DaisyJane 🇪🇺 💙💛
(@daisy_jane35) reported
from
Grantham, England
@VodafoneUK why is it taking three months to get the trade in sorted for my daughter's phone??? You owe us £192 value, £8 off each week. Grantham branch. Please sort, if we owed you it we'd be in trouble by now wouldn't we.
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Cyddie-Lou
(@gamercyddielou) reported
@VodafoneUK told i would be called to sort out fiber to my property .. 3 online chats and twice ive sat on the fone call with no answer ... funny im chasing you wonder if ur chase me when i cancel the order and take my money to sky instead !!!4 days uve messed my internet about!
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Robert Elston
(@robertelston) reported
@VodafoneUK Literally nothing in your communication system. The store never phoned me had the wrong number on the website so no one answers the phone. They then tell me they can’t track the phone. It’s mind boggling how bad you are
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Claire Kearns
(@Claire_Kearns) reported
@VodafoneUK I’m sure they would help if I could get to speak to one, perhaps it is bc I’m using the freephone number the chat advisor gave me instead of the non-freephone number provided here. Is there an email for cooling off?
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Budgie Wright
(@BudgieBudgieUK) reported
@robertomlinson @VodafoneUK Just wasted another hour, being shuttled around and getting nowhere. Awful 'service'. Adds insult to injury.
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Returntogo
(@returntogo) reported
@VodafoneUK hey Vodafone. Since switching to you my disabled mum's home phone doesn't receive incoming calls. She speaks to customer services every day. It's not good enough. It's a porting issue I guess but no idea why you can't just sort it out. Six weeks!! 🧐
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Matt Hills
(@TheNumber27) reported
Hey @VodafoneUK twofold question for you… 1, my broadband has not gone live today as stated it would, and 2, wtf is my first projected bill for 2 months worth when it’s not even started yet???? #fail #ripoff #failtodeliver
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Katharine Knight
(@ancientjuniordr) reported
@VodafoneUK No, you can’t! I’ve tried 3 times now and each time has taken me 2-3 hours and I’m no nearer getting anywhere. I’m going to report Vodafone to OffCom as it’s staggering how bad the service is. I’m not ringing up again and waiting another 3 hours to be told they help again!
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Susan Longson
(@SusanLongson) reported
@VodafoneUK what going on with your broadband on ol16 area. Speed dropped from 63 to below 25. Told it's a technical issue but its been 3 weeks now. No communication from you I have to keep ringing complaints dept. Post a statement on your website
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Budgie Wright
(@BudgieBudgieUK) reported
@robertomlinson @VodafoneUK Yes. That seems to be standard. Dreadful. No human/personal intervention. Just crap, arm's-length, robotic and no accountability.
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matilda
(@tildss_) reported
@VodafoneUK why is your network so slow? Struggling to get onto internet on 4G - please can you look into this it’s driving me mad
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Kim McLean
(@Kimmymcwom) reported
@VodafoneUK No help when you don’t have signal to use it
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Chris Porter
(@Piers_Porter) reported
@VodafoneUK more issues, this with the bill. Being charged for services not received! I've had nothing but grief with this account #hadenough
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Barillathecat
(@barillathecat) reported
Never received such an awful customer service. Thanks @VodafoneUK - no broadband for a week and your agents have no idea on what to do…
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Jade Sharp
(@jadesharp1992) reported
@vodafoneuk hey guys, any eta on when the network issues in tw47dj are going to be fixed? thanks!
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Madeleine Worrall
(@fiorrancino3) reported
@VodafoneUK Every time I reply to a DM from your agents, I get the Bot replying back 🙈. Please give me an email address for a formal written complaint. V has failed to terminate service two months after it confirmed in writing that it had done so!! @cedrsays