Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (55%)
• Phone (20%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Glasgow, Brighton, London, Neath, Lancing, Hammersmith, Bracknell, City of Westminster, St Albans, Islington, Edinburgh, Barnet, Manchester, Birmingham, and Bishops Stortford.

City	Problem Type	Report Time
Glasgow	Internet	2 hours ago
Brighton	Phone	16 hours ago
London	Internet	2 days ago
Neath	Total Blackout	2 days ago
Lancing	E-mail	3 days ago
London	Internet	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tt (@tonyfraser24) reported 3 minutes ago

  @VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled

• 
  Thetruthbeknown (@Thetruthbeknow1) reported 6 minutes ago

  @VodafoneUK Your service is getting worse each each week continually cutting out all signals - What are you doing?

• 
  Where's ***** (@WheresWilly8) reported 6 minutes ago

  @Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.

• 
  Gareth Paul Fradgley (@gpfradgley) reported 7 minutes ago

  @VodafoneUK you are tying to tell my Dad 26Mbps is a normal upload speed on your 900Mbps service. He is getting full download speed but the upload ratio is off and your support team member was not trained correctly. This speed is way off!

• 
  BoomtinglI (@boomtingl) reported 10 minutes ago

  @VodafoneUK Why is DPD Crawley refusing to deliver #vodafone package for 24 month contract etc when I was told they would redeliver DPD Crawley are bad but usually the contractor can make them do their bidding. Utter Cucks!

• 
  Yunuvhuayem (@yunuvhuayem) reported 10 minutes ago

  Help me!!!! Vodafone Turkey is condoning violence against its customers.” @VodafoneUK @VodafoneTR

• 
  Karl Austin (@KarlAustin) reported 11 minutes ago

  What is going on @VodafoneUK ? Ever since you bought @ThreeUK your network has been awful. An Edge signal in the middle of @LoveMeadowhall ?!! Frequent zero throughput, degraded signal strength *everywhere*. It's like going back in time 20 years!

• 
  Katherine Lockett (@KatherineLocke3) reported 14 minutes ago

  @VodafoneUK How am I being charged £300+ to cancel a service you never activated? You had my PAC code and still failed to migrate my number. This is a serious customer service failure @Ofcom needs to be aware of this.”

• 
  Sunil (@SSunilraj6388) reported 16 minutes ago

  @VodafoneUK Hey Vodafone UK what a absolute joke of customer service , your customer support guys are clueless , spoke to a guy called Eshwar or Ishwar, says he can’t do anything , asked to talk to supervisor says there are none available , what a joke

• 
  Ron Evans (@evz1958) reported 19 minutes ago

  @VodafoneUK problems ME20 / Lakefield? Had no internet all morning😥

• 
  antony hall (@anonymous_stAff) reported 20 minutes ago

  @VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??

• 
  Habibi Brother (@0xHabibiBrother) reported 21 minutes ago

  @HMRCcustomers Like I said I am not in the country. So I don't know but it's that time of the year so I am pretty sure I have. I have contacted @VodafoneUK to issue me a sim digitally but since I purchased via @currys they are of no help, and I cannot get in contact with Currys.

• 
  Mick Rhodes (@MickRhodes63) reported 26 minutes ago

  Having been with @VodafoneUK for quite a number of years, I've been turned down for a new handset with no explanation. My credit score is rated excellent with 1186 out of 1250. Vodafone just lost a long standing customer.

• 
  Sanj (@sanj2000) reported 26 minutes ago

  @VodafoneUK I need some help with a number that should have ported to another provider in October 2025 but doesn’t to have completed. It is my mother in laws number and has only just realised. Can you help please

• 
  not fred (@___NF___O_O) reported 29 minutes ago

  @VodafoneUK broadband down plz fix

• 
  Michael MacAulay (@mistermac97) reported 29 minutes ago

  @hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise

• 
  FINGERSJOHN✌ (@jnafr) reported 31 minutes ago

  @ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.

• 
  Pasty (@rhyshunt5) reported 32 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  Michael MacAulay (@mistermac97) reported 34 minutes ago

  @hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise

• 
  El ⛅️ (@its_just_el_) reported 38 minutes ago

  @VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot

• 
  Simulation Swarm (@SimSwarm333) reported 39 minutes ago

  How can we get out of our contract early with you @VodafoneUK ? You are not providing us with a service ...we are paying good money for no internet whatsoever, we ring your god awful scripted customer call lines and its groundhog day ... 2 weeks of this rubbish

• 
  John from britain (@Johnfo1428695) reported 39 minutes ago

  @VodafoneUK @shaunledge52057 Terrible customer services and the service is rubbish

• 
  Aaron MacTavish (@amactavish90) reported 41 minutes ago

  @VodafoneUK I need urgent assistance and someone to contact me regarding my account and issue with outbound calling. I have tried all day to sort it and online chat agents just end the chat !!!

• 
  Parisah Hussain (@ParisahHussain) reported 41 minutes ago

  @VodafoneUK Hi I am trying to speak to live agent, but the website is down! When will this be fixed?

• 
  Sidharth Suresh (@Analyst_Sid7) reported 43 minutes ago

  @VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.

• 
  Barrie Stimpson (@stimmo64) reported 48 minutes ago

  Hi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.

• 
  Jessica (@jesssicaw95) reported 48 minutes ago

  @VodafoneUK Hello any chance of any help?

• 
  Chris Barnsey (@BarnseyChr77489) reported 52 minutes ago

  @VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so

• 
  CAR0LE (@C4R013256) reported 57 minutes ago

  Hello @VodafoneUK I have lost count of the number of times I have tried to contact you today. I have been cut off each time (so not a great advertisement for your network!!)

• 
  peter wilson (@wilsonpeter48) reported 59 minutes ago

  @Apple @VodafoneUK Apples latest update which has ruined access to my expensive iPad and it seems neither of you want to do something to rectify the issue. All you want is money, your unwillingness to help to solve the software issues apple caused. Vodafone could help by