Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Halifax, Blackburn, Fulham, Milton Keynes, Aberdare, Coventry, Chichester, Plymouth, Wandsworth, Manchester, Birmingham, Edinburgh, Paddington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Hazel Gillogley
(@tigger25x) reported
@VodafoneUK Why can't I get into my account or billing? Been down for last 2 weeks🤬
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modemfish
(@modemfish) reported
@VodafoneUK totally smooth transition to Vodafone broadband today. Static IP and pppoe details handled by tech support. Was expecting some issues but got none. Speed / connectivity really good. Impressed so far.
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David Bethell
(@djbethell) reported
@VodafoneUK @beauty_useless Whomever it is, it's childish and whiny. I can't listen to LBC without this dreadful voice popping up every ten minutes. Keep it up Vodafone, it'll keep this potential customer from ever signing up to your service. 🤬
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Dave Williams
(@DaveWilliams_2) reported
@VodafoneUK I hope this isn't a sign of things to come. @OpenreachHelp sent an engineer who didn't have the equipment to do the installation today, it seems there is only one vehicle with a bucket lift and it broke down last week...
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aatish davda
(@awolverined) reported
@VodafoneUK You forced me to pay a bill that you were aware was being disputed because there were process failures between yourselves and BT but luckily for you, leave it onto the customer - just like how DPD could not deliver your broadband box and I had to drive a 50 mile round journey
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She767
(@Twiggysheila) reported
@ZoeLDN @VodafoneUK Their network 4G stinks ! So many areas no signal or speed 1 or 2 MGPS. I live london not on the moon.
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aatish davda
(@awolverined) reported
@VodafoneUK @VodafoneUK - This has been my experience with you, Horrible, poor, unhelpful & simply not worth being a Vodafone customer - If I was to design a customer service centre, I surely now know how NOT to treat my customers because your service levels have left a bitter taste. END.
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Floor Blimey!
(@FloorBlimey) reported
@VodafoneUK @VodafoneGroup I 100% knew that you would not call me today like you agreed too. And you’re putting up my bills to pay for this awful service. When my contract is up I’m off. Nearly 30 yrs a customer means nothing. I’m fed up.
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She767
(@Twiggysheila) reported
@VodafoneUK so many places in England London with 4G speed 1 or 2 MGBS or zero ! No 4G. How can I order Uber cab , with no internet signal 😡 I NEED EE
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Gothicvamp1888
(@gothicvamp18881) reported
@VodafoneUK Having problems with Vodafone now. Always been a supporter of Vodafone but this upgrade is going tits up at minute.
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Matt
(@MattAinge) reported
@VodafoneUK did a tariff transfer to avoid roaming charges in USA. Confirmed by call center (transcript also confirms from online support). Turns out that was misinformation on each account. My account is still being charged and I'm going to be nearly £100 out of pocket.
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Stewart Davis
(@Stewart47931878) reported
@VodafoneUK What's the deal I had FTTP broadband installed on Wednesday 9th, only receive a fraction of the promised speed, spoke to tech support numerous times until someone agreed there was an issue on Friday. Later Friday service was gone and has not been online since.😠
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MatelotJim
(@ExMatelotJim) reported
@VodafoneUK Do you issue ipv6 addresses on your mobile network by default?
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Stew Pid
(@Stewart_Hegarty) reported
@VodafoneUK seriously? What's with your internet dropping every day? It's ok giving 15% off, but you're only providing 15% service. Every sodding week. C'mon man sort it out
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nothing
(@1dontusetw1tt3r) reported
@VodafoneUK Now the live chat isn't loading at all. I've just spent 40 minutes on hold just to be cut off and now the live chat I was originally on for 3 hours is not working.
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aatish davda
(@awolverined) reported
@VodafoneUK Sorry Danny, DM'ing doesn't help because one team will say something and another team will say something else. The team I DM'd earlier were aware of the dispute however the collections team are not and hence they locked my account. I suggest @VodafoneUK get their act together
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Steven Dale
(@stevedosdedos) reported
@VodafoneUK Nothing planned. I live in a dead spot for coverage which was why Sure Signal was so good.
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She767
(@Twiggysheila) reported
@sheenasahota88 @VodafoneUK It’s useless voda 4 G i get speed 1 or 2 MGPS in central London I am not on moon. Signal was ok 6 months ago, now it’s useless.
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aatish davda
(@awolverined) reported
@VodafoneUK Because it is always a different story and no one has notes and I have to repeat myself all the time. As you can see on screenshots I have provided - I get asked multiple times - SO how can we help you today - in reality, no one really can as they do not know what they need to do
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Daniel
(@NofearDaniel) reported
@VodafoneUK gigafast broadband seems to be going very slow tonight or hardly connecting any issues?
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Sheena 🤍
(@sheenasahota88) reported
Is Vodafone network playing up? I’ve had 3G all morning 🥴 @VodafoneUK
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Sean Bean
(@bumbootyarse) reported
@VodafoneUK but there is nothing on website or live chat that is able to help whatsoever 2/2.
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aatish davda
(@awolverined) reported
@VodafoneUK There is nothing further to discuss about my experience - it is quite clear, unsatisfactory, unhelpful and really poor customer service. I must have spent at least 4-5 working days on issues with Vodafone - what can you do about that?
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Obi Marsh Kenobi
(@chrismarsh1983) reported
Don't know whats going on with @VodafoneUK at the moment literally got signal in 2 rooms of my house that's it
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Nick Arbin
(@narbin) reported
@VodafoneUK Hmmm. Three hours of chatting and waiting and I've only received cut-and-paste standard answers. Not even sure that I'm chatting to a human @VodafoneUK Really the worst company I've ever dealt with.
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aaron snowden
(@snowy1974) reported
@VodafoneUK Got it today for zero upfront and £34 a month for two years. Unlimited calls and texts, 100gb of data p/m. Admittedly it’s on 3 but even so it pisses on this deal from a great height. EE the only decent coverage but they’re bigger crooks than you so would never give them my dough
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Darren Miller
(@dazzmiller) reported
@VodafoneUK Roses are red, violets are blue, Mondays are a bit crap and I can’t be bothered rhyming now, how about you?
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Steven Dale
(@stevedosdedos) reported
@VodafoneUK Sure signal was great and worked perfectly at my house where there is no signal. WiFi calling is rubbish. Please bring sure signal back.
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Sean Bean
(@bumbootyarse) reported
@VodafoneUK having an absolute mare with your customer service live chat. How can I speak to a person about a contract that my phone was under, but the person whose name that was on the contract has died? This is very awkward having to write over Twitter 1/2
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She767
(@Twiggysheila) reported
@VodafoneUK TERRIBLE SIGNAL AGAIN, Central London SW8 1UB & Brighton BN1 1NS DISGUSTING it’s 2022 & speed 2 or nil FIX PLEASE 😭😫