Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Birmingham, Witney, London, Cardiff, Newham, Newport, Basingstoke, Whitchurch, Harringay, Hackney, Coventry, Northampton, Guildford, Slough and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Graz
(@RedSutty) reported
@VodafoneUK when will information about the eSIM for @glastonbury be available? If it isn’t happening, we’ll have to buy our eSIMs before we arrive and we don’t want to be without any network!
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Jamie04
(@Jamie04444) reported
@VodafoneUK If I am a "valued customer" as you say I am, then how about you stop spamming me with bullshit adverts to my SMS inbox?
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Martin Kelly
(@Kelly316M) reported
@VodafoneUK @VodafoneUK HAVE DONE THIS MANY TIMES & ALL YOU SAY IS THAT YOU CANNOT HELP BECAUSE I AM NOT AN A/C HOLDER. OF COURSE I AM NOT AN A/C HOLDER I AM WITH @bt_uk UNTIL YOU REQUESTED MY INTERNET & LAND LINE. THIS IS A REQUEST THAT I DID NOT MAKE - HOW MANY TIMES MUST I TELL YOU !!
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celtic jaime 🍀
(@celtic_jaime) reported
@krisybhoy Yes mate keep having to turn phone of and on. Knew when they merged with @VodafoneUK that @ThreeUK was going to be terrible reception so I will be leaving them now
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Sindy
(@incredibles2022) reported
@ThreeUK hurry up and sort you network out!!! No voice calls Horrendous!!! @VodafoneUK
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Rock Dodd
(@rock_dodd) reported
@woody_woodrough @ThreeUK @VodafoneUK It doesn't tend to shut down for a day
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paasam7
(@paasam007) reported
@hannyc84 @ThreeUK @VodafoneUK VodafoneUK also not working now
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ylli
(@illybic) reported
@CryptoMK2 @ThreeUK @VodafoneUK Good luck now that Vodafone and 3 Network will be one item !
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Jude Speakz da God
(@AnakhinofEdo1) reported
What did I say about this unholy matrimony between @ThreeUK and @VodafoneUK ? 2 of the worst coming together? Now, all @ThreeUK customers are screwed. Hahahahaha.
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the_bearded_courier 🇬🇧 🏴
(@bearded_courier) reported
@ThreeUK Seems to be every week now that your network is down, that combined with your merger to an even worse network @VodafoneUK means after 20+ years with your network, I will be leaving asap
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Rock Dodd
(@rock_dodd) reported
NEVER HAVE ANYTHING TO DO WITH @ThreeUK NOR @VodafoneUK - THEY ARE BOTH PIECES OF ****
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🇨🇩🇬🇭🇳🇴
(@kipeyayoAFC) reported
@VodafoneUK I’ve had no internet since 17th June. I’ve been through multiple escalations, spoken to managers, and now been assigned to case handlers Sihle and Simphiwe. I was told at 10am today I’d get a callback. It’s now 6pm. Still nothing. Just lies and delays. Wtf???
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Phillip Milligan
(@Phill32salford) reported
@ThreeUK @ThreeUK I will not be renewing my contract with you at the end of it. Your services have gone really bad since you started this Merger with @VodafoneUK.
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Paul chalk
(@Paulchalk1) reported
@VodafoneUK mobile data does not work when on a phone call and refuse to fix. Phone works fine on other networks. They refuse to cancel my contract even though they are not providing the service. #PoorService #disgraceful
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David Thompson
(@dave0147) reported
@VodafoneGroup @VodafoneUK @ThreeUK Funny that the 3 network is down so much for investment
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Cierzo 💎🤟🏼🖖🏼💙🚀🛸🤺🛼
(@cierzo1) reported
Trying to make some phone calls and @ThreeUK is down. I dare to think once they interstate with @VodafoneUK how bad is going to be
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Mcginty
(@mcginty46) reported
@ThreeUK that merger with @VodafoneUK going well i see.. Absolute **** show..cancelling my contract if ever my phone starts working again..
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SteffiSports
(@uk_steffi) reported
so @ThreeUK merges with @VodafoneUK and it’s down for hours i knew this would happen #Vodafone is the worst network in history
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Clare Reeve 📚🖊️
(@Clare_Jennifer) reported
@VodafoneUK hello, I've sent you some messages, can a real person please get back to me. Having no luck with your phone lines. Would it be easier just to see someone on your kiosks @glastonbury this week? Seriously unimpressed with your customer service. This goes back to 2019!
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sophiecohenx
(@sophiecohenx) reported
@VodafoneUK I just applied for my Glastonbury esim and got confirmation email etc but when I login on the app it says I don’t have permission to access my account and to contact the account owner. Please can you help 🙏🏼🙏🏼🙏🏼
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MCKFLRDRP
(@m1897) reported
@paultraynor67 @ThreeUK @VodafoneUK Complete garbage
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Donal
(@Donal_1) reported
@VodafoneUK I transferred my mobile number to you from Three and took out your OneNumber plan which I was told that I would get a physical sim card for my iPhone and a eSIM for my Apple Watch Ultra 2. After registering with you and given my username and password I downloaded your My Vodafone app where I have been unable to login to my account can you tell me why I am unable to login. My mobile number I transferred to you from Three is 447472334564 and my account number is 7096323340 My username is DONALBOYLE01@. Donal Boyle
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Rock Dodd
(@rock_dodd) reported
@ThreeUK and @VodafoneUK are criminally keeping quiet about the fact they don't know how to fix their phone network. They need to go out of business immediately
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Marc McMullen
(@marcmc1984) reported
@ThreeUK Companies getting worse, and just partnered with @VodafoneUK to make the biggest UK network. Time to come out of my contract now that I didn't agree to be with Vodafone
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I
(@Ismaeeeel7) reported
@VodafoneUK please sort something out service is so terrible #vodafonedown
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🇨🇩🇬🇭🇳🇴
(@kipeyayoAFC) reported
@VodafoneUK Are you smoking crack or what? Wdym the help I want. I want my internet!!!! What ********
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Stefano Marsura
(@stefano0marsura) reported
Well @VodafoneUK, since I have to account all my transactions, under that 5 pounds, exactly, what ever I have to write as explaination? If there are some fees or extra charges I would like to be informed otherwise I will proceed with the authority with a complaint.
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Mrs Robertson 🏴
(@sharonbabes1) reported
@ThreeUK I'm considering 🤔moving network as you've merged with @VodafoneUK as my friend was with them and very poor customer service!! 😕
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Ricky G (PoisonKop)
(@RichGrannell) reported
Yet again the @ThreeUK network is down. Just after announcing that the merger with @VodafoneUK has been completed. Brilliant!
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MCKFLRDRP
(@m1897) reported
@johnney_cole @ThreeUK @VodafoneUK Exactly. This will be my last contract with them. Kept renewing because I was too lazy to shop around, and their deal wasn’t bad. But the deal actually sucks, if I’m paying for services they aren’t providing 🙄