Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Ropley, Manchester, London, Glasgow, Derby, Halifax, Hammersmith, Didcot, Southwark, Northampton, Birmingham, Luton, Edinburgh, Enfield Town, and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Ropley
|
Total Blackout | 4 hours ago |
|
Manchester
|
Internet | 11 hours ago |
|
London
|
Internet | 13 hours ago |
|
London
|
Internet | 14 hours ago |
|
London
|
Internet | 1 day ago |
|
Manchester
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Thomson (@DocThomson) reported@VodafoneUK your customer service and dysfunctional relationship to @BT Openreach is disgraceful. Farmed out to chatbots and offshore call centres. No continuity. No accountability.
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Charlotte (@lottieeec) reportedStill no signal @VodafoneUK if anyone is thinking of getting a contract with @VodafoneUK please avoid at all cost. May as well use a potato it would probably have better signal
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Louise (@just_lou22) reported@ThreeUK @VodafoneUK lies lies lies…. Your service is NOT better since you joined forces, in fact it is ABYSMAL Can not get signal or calls from 3 till 9pm EVERY SINGLE DAY
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MissBlack नटली काली 🇯🇲 by blood not relation 😜 (@vinette_b) reported@VodafoneUK is there a problem with your website?
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Ron Evans (@evz1958) reported@VodafoneUK problems ME20 / Lakefield? Had no internet all morning😥
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AdamMichaels (@AMichaels66199) reported@VodafoneUK so it appears that NASA can get a signal 10 million miles in space, yet I can’t enough of a signal to answer my ring doorbell between York and Leeds on the train????
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Steph (@steph_sargent) reported@VodafoneUK - I’ve been on hold for 15 minutes now… trying to resolve a complaint… how long do I leave it before this becomes another major complaint?
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Lisa Wilson (@nuttytart1983) reported@VodafoneUK it’s a pain in the but when you have to get your network updates from others on different networks due to a mast in the area being down!!!!
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CityFibre (@CityFibre) reported@CoolHandLuke_82 @VodafoneUK We understand your frustration. Unfortunately, we don't have access to customer-specific outage information or the ability to confirm issues on an individual basis. This is because your service contract and account details are managed by your ISP.
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Jaci Stephen (@welshjaci) reportedDon’t believe a WORD of what @VodafoneUK say when they offer to ‘help’ whn you are struggling. They don’t! They charge you for late payment and send you straight back to square one.
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Alexi Karalis (@alexi_karalis) reported@VodafoneUK your service is very poor how did it get so bad?
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NZF (@Naz91199) reported@VodafoneUK how can I make a complaint and speak to someone in the UK? I have had no internet for over a week now and open reach are doing a terrible job and I'm getting no where with Vodafone as well.
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Vodafone Group (@VodafoneGroup) reported@DogNDub1 Hi TJ, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.
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🤓 Julie 🤓 (@JulieNobbs) reported@VodafoneUK #OpenReach Why does my son have 2wait 4over 10 weeks to get his new broadband supplied by u guys? He’s a brand new customer, in a house that has NO broadband atm, how can he work from home without any internet? This is NOT good customer service, he is NOT very happy😳
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COYG (@no_effin_filter) reported.@VodafoneUK is the worst phone network.
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Vodafone Group (@VodafoneGroup) reported@HelenTaylo8847 @VodafoneUK Hi Helen, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.
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MJ⚡️DJ (@DJ_Mikey_J) reportedYou lot are all a shambles mate i left @ee cos the service was poor now im with @VodafoneUK and its no better just different problems come get ya router before i smash it up and plug me arial in be assed with any of you the router resets itself about 10 times a day load of crap
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Charlotte (@lottieeec) reported@VodafoneUK absolutely sick of paying for this service. I can never get a signal and people can never hear me clearly when I ring them, apparently my area are suffering connection issues. So bad, been happening for a full week now 😫 tried to contact customer service, USELESS.
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stop the war (@igivepropofol) reported@VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.
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Griff Webber (@griffwebber) reported@spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite
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Elorac🇬🇧🇬🇧🇬🇧 (@cassa748) reported@VodafoneUK Any issues with 5G in Watford today?
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Pragyan Ojha (@ThePragyanOjha) reportedVodafone 4G network is very slow, please take immediate action. Area Pine Code 271307 @VodafoneUK @VodafoneGroup @VodafoneDestek
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Sidharth Suresh (@Analyst_Sid7) reported@VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.
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John Gly (@chuxjohn) reported@VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?
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Openreach (@WeAreOpenreach) reported@JulieNobbs @VodafoneUK Hi Julie, I am really sorry to hear there is a delay in having his services installed. If there is further work required externally, this will be the reason why/ Please keep in touch with his service provider for the latest information on when this will be installed. (1/2)
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Alexandra O'Toole (@TheAlexOToole) reportedHey @VodafoneUK I transferred broadband to you last Weds. It doesn’t work. The booster you made me upgrade to also doesn’t work. I have been on to nearly 10 different chat agents since then + noone can help me. My landlines don’t work with your system. I am stuck in your system
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Mr neutral person (@Neutra2021) reported@VodafoneUK I need help urgently We have vco account and we need a few connections not to have any bars Please email me back asap
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Parisah Hussain (@ParisahHussain) reported@VodafoneUK Hi I am trying to speak to live agent, but the website is down! When will this be fixed?
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Arsenal_No.10 (@AFC_Gooner10) reportedMy father passes away on 7th Jan. We inform @VodafoneUK on 14th Jan. It’s now 2 months on. His number still hasn’t been transferred over to my mother. Stupidly we decided to take out broadband with Vodafone too. Installed on 6th March. Still not connected. Shocking service.
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Gabriel The Messenger 🏴 (@steptothestars) reportedYet again @VodafoneUK another 2hr call and promised a manager call back, nothing again. Now on the phone again to you. What is the problem here ? Is it employing foreigners that barely speak English 🤔 Or are you just so incompetent that nobody has a clue 🤔