Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: City of Westminster, London, Glasgow, Devizes, Edinburgh, Hammersmith, Leicester, Bury, Blackburn, Harringay, Hampstead, Crewe, Northampton, Cardiff and Knaresborough.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| Glasgow |
Wi-fi | |
| Devizes |
Internet | |
| Edinburgh |
Internet | |
| Hammersmith |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Woodage
(@ilovemonkeys8) reported
@VodafoneUK as a new customer I've been treated awfully! Hung up on by a member of staff. Spent 2 and half hours on the phone to you and I've been a customer just over 24 hours. This is disgusting!
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SAJ
(@sajrescuedadog) reported
@VodafoneUK Well I’ve been screaming and shouting at you all day. Trying to get a technical issue sorted, trying by various means to get in touch with people, passed around, cut off, having different contradicting advice given numerous times I am now left totally without broadband!
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MC2 - love nufc
(@markCok18922693) reported
@VodafoneUK Your network is utter shite in the Southampton area despite your dubious claims to the contrary. Get it sorted!
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Benjamin Brown
(@BennyArkhive) reported
@VodafoneUK in an endless chatbot loop of hell - I smashed my phone and can't receive texts to login online. Your chatbot keeps asking me what number to text verification to and then asks 'is there anything else I can help with' after I have repeatedly said I have no phone.
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paulo 2.0
(@paul84167824) reported
@VodafoneUK right Vodafone broadband in kidsgrove,stoke on trent is half speed...infact its terrible. Online check says its good. In person: ping 34+, Jitter 175 =ms, download 11.1mbps,upload1.4mbps. Its suppoed to be much much faster.
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ALEXANDER
(@KaymakAlexander) reported
@VodafoneUK When I call that number it says “you have reactivated your standard voicemail service”, which is odd, because it already seemed to be active. I thought you might have got the numbers mixed up, so I tried the other one; it says exactly the same thing. ?
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Leila Zadeh
(@Leila_Zadeh_) reported
@VodafoneUK Please be the voice of Iranian people! Internet is down! #starlinkforiran #mahsaamini
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Jen
(@Turtely_Jen) reported
@VodafoneUK rewards are pure **** at the moment. Can’t you get better deals? #disappointed #Vodafone
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SHAURYA
(@shauryathegame) reported
@VodafoneUK are scammers. I recharged big bundle and never got data. Trying to reach customer care is impossible.
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Sian
(@Sian_Skinner) reported
@VodafoneUK is the network down on Ox266hr area?
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Hol
(@holliexharvey) reported
@VodafoneUK hiya you sold my mum a phone without giving her the sim adaptor so she can’t put her old sim in it… can you help please?
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OutatimeTV
(@OutAtime92) reported
Sorry for the crashed stream my dudes , once again @VodafoneUK internet has let me down Normal service will resume on Tuesday bringing with it revamped stream layout , gfx ,alerts and a new stream schedule going forward . Stick around I LOVES you all 🐮🧡🧡 MOOOO
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Michelle Liddicut
(@liddim) reported
@VodafoneUK This is challenging since I am in NZ. How can I cancel without waiting on line for an hour to get cut off. Your whole system is created to make it difficult to leave.
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OutatimeTV
(@OutAtime92) reported
@VodafoneUK if anyone wants internet stay away from these scam artist offering unlimited fibre but always limiting my usage and it goes down in the evenings everyday when it need to be used shambles of a company
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RosyPosy 🌹
(@RosyPosy_kitteh) reported
@VodafoneUK please help it’s urgent. There is a problem on my phone and now I have no network. It was to do with a mistake you made on my account. It was being sorted, but the call dropped and you didn’t call back. I have a serious illness and I can’t call for help. I’m panicking
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Sebastian Chrzan
(@Ktonik8) reported
from
North Hykeham, England
@VodafoneUK award winning network for worse signal strength…. 🤬🤯💩
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robk7 🦁
(@Rko7utb) reported
Trying to change a payment date for your direct debit with @VodafoneUK is the most impossible thing , the service is absolutely shocking I am cancelling my contract in December
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SHAURYA
(@shauryathegame) reported
@VodafoneUK are scammers. They won't give you the service you paid for. Can anyone get in touch with me to drag them in court?
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eωαη ]οηες
(@ewanthejones) reported
48 hours without internet now - not a whiff of an explanation from @VodafoneUK, none of the promised updates, no clarification at all as to when the issue will be resolved
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Richard Thomas
(@RJT373) reported
My sister, who has suffered from a stroke and relies on the internet for things like shopping and ordering prescriptions on line, still has no broadband after 3 months, despite numerous promises by @VodafoneUK that it will be fixed. Awful service
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Alan Tole
(@atole63) reported
@VodafoneUK @MedhurstKarl Blah blah blah a bit like your annoying radio ads. Full of the bull you lot, and service / connections never improve. Ripping off the public.
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Dameo ⭐⭐⭐⭐⭐⭐
(@DameoPt2) reported
Trying to cancel your account and get a PAC code from @VodafoneUK is like trying to get blood from a stone! Another reason for me to leave.
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robin thankachan
(@robinthankach13) reported
@VodafoneUK worst experience from you people. Got my order confirmation on email and customer care has no idea on that order.
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BlokeInTheBackPew
(@GrittyUk) reported
@O2 what's happening? Signal and data services have dropped to 1992 standards for over 24hrs! Without my @VodafoneUK WiFi I'd be without a connection. Sort it out @O2, it's 2022!!!
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annie
(@anniebroome3232) reported
@VodafoneUK trying to use your app trade in service, but it won’t let me take a picture of my screen so keeps saying that it shows damage, despite the fact that I have allowed the app to access camera. Can I do this in store?
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Tcharls
(@tracybailey656) reported
@VodafoneUK have tried for 2 months to get an issue sorted with you at the point of taking legal action as you have still not resolved the issue disgusting service
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katiaisaia
(@katiaisaia) reported
@VodafoneUK it is becoming increasingly frustrating using home broadband. I am supposed to have super fast broadband yet Teams calls drop down all the time and downloading from microsoft is very slow!
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Kara Beasley
(@Kdot_Bizzle) reported
@VodafoneUK I've bought two eu extras today and they are not on my account but have taken the credit and I have now had a text to say they have ended even though I haven't even had them and customer services basically said to just keep waiting for 24 hours this is ridiculous
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Mel Longden
(@LongdenMel) reported
@VodafoneUK But your customer service is terrible. I’ve contacted you today re the cost of living crisis ‘you signed a contract’ yep that was 18 months ago ‘nothing we can do to help’ what if this impacted me buying food ‘you signed a contract’ Shocking @VodafoneUK #CostOfLivingCrisis
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Bomper
(@BomperEfc) reported
@VodafoneUK I’m always loosing reception and 4G is untrustworthy. Then my bill 😡 I have iPhone and Apple Watch on same account but 3 different payments? App is useless as well as customer service