Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Northampton, Birmingham, Luton, Edinburgh, Enfield Town, Manchester, St Helens, Batley, Walsall, Didcot, Bristol, Dublin, City of London, and Islington.

City	Problem Type	Report Time
London	Internet	2 hours ago
London	Total Blackout	6 hours ago
London	Internet	6 hours ago
Northampton	Phone	8 hours ago
London	Internet	8 hours ago
Birmingham	Internet	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nimini nom (@NaomiAJohnson) reported 6 minutes ago

  @VodafoneUK network is down in our area so mobile broadband not working. Can't sign up for alerts though as I don't have a Vodafone number?! Great when trying to work from home

• 
  marcela araujo (@CelaLemos) reported 6 minutes ago

  Hey @VodafoneUK is the 4th time the connection went down today and your app won’t let me ask for the discount. It says I had already redeemed, but I redeemed it on march (on march’s bill). Can you help me with that? It also went down several times this weekend.

• 
  Tallulah Baker (@TallulahBaker1) reported 6 minutes ago

  @VodafoneUK hi there I sent a request in on 10th April to unlock my phone, I received a “your request is pending “ email but not had anything further. Could you help?

• 
  Les Twigg (@LesTwigg) reported 8 minutes ago

  @VodafoneUK If you sign up for a service then the network is upgraded, can you move to a faster service, penalty free, before the contract is up?

• 
  ANKARALI (@LONDONXBOY) reported 9 minutes ago

  @VodafoneUK @alchetex Useless service ! They don't even know when will be installation date ! NOBADY turned on

• 
  Les Twigg (@LesTwigg) reported 10 minutes ago

  @VodafoneUK Not currently with Vodafone. Just looking at our options. Only Superfast 1 available to us at present (13Mbps). Hopefully network will be upgraded before the 24 month contract is up.

• 
  irGwyn (@irGwyn) reported 13 minutes ago

  @VodafoneUK DMs don’t appear to work very well besides, it is difficult to get connected when your mobile data doesn’t work, and the line is down :/

• 
  ALCHETEX (@alchetex) reported 22 minutes ago

  @VodafoneUK Half an hour to ask for a complaint to be made.

• 
  Dave - Stay Hands, Wash Your Insides 🏠 (@speedyb) reported 23 minutes ago

  @VodafoneUK One, rather simple, question - Does your latest modem sent out to customers let you rename devices from the web interface? Not the network SSID, Not MAC filtering, but renaming devices so they don't all appear as "Computer-14" or similar. Thanks.

• 
  Daryl Sunderland (@dazeon) reported 23 minutes ago

  @VodafoneUK Is there any support yet for a modem-only mode, allowing us to use our own router or mesh system?

• 
  Dave - Stay Hands, Wash Your Insides 🏠 (@speedyb) reported 26 minutes ago

  @VodafoneUK Nope. You'll only talk to the account holder, even though my name is on the account too. I can literally pick up her phone from the other side of the desk and pretend to be her, but you'll still not resvole the issue. Not sure why you even have a social media presence.

• 
  ALCHETEX (@alchetex) reported 38 minutes ago

  @VodafoneUK An appalling level of service and I am going to report violations of GDPR and the Data protections act to @ofcom Vodafone not a safe network at all.

• 
  ★彡 Al Dente 彡★ (@frenchhaggis33) reported 39 minutes ago

  @VodafoneUK stop asking your brainless customer service agents to ask us if they can ask security questions!! this is plain stupid!

• 
  First Vaccination done (@kelvin_fay) reported 43 minutes ago

  @VodafoneUK the signal in Hartley Wintney Hampshire is almost non-existant. There were works being carried out over the weekend but finished by Monday apparently. What's the latest news? When can we expect to get what we're paying for?

• 
  Jordan Kendall (@Jordkendall) reported 43 minutes ago

  Avoid @VodafoneUK at all costs, worst company ever

• 
  Rebecca Surgey (@RebeccaSurgey) reported 44 minutes ago

  @VodafoneUK Just a basic reliable 4G signal on my phone would be a start.

• 
  Liam (@liam27OFFICAL) reported 48 minutes ago

  @VodafoneUK what’s going on with the service in Newcastle??

• 
  Dharmesh Valand (@dharmeshvvaland) reported 50 minutes ago

  Absolutely horrendous experience with @VodafoneUK. They told me numerous that I don't owe them any money, but this morning they sent me a letter via debt collection agency asking for money. Been on the phone with CS for over 3hrs. No one is able to fix! Don't use @VodafoneUK!

• 
  Scott Sutherland (@ScottSuther15) reported 50 minutes ago

  @VodafoneUK - I guess hanging up, when you still haven't resolved a billing issue in 6 months, is the way you train your complaints team to handle things. Top quality customer service right there.

• 
  ℂ𝕝𝕒𝕚𝕣𝕖 (@claireabellr85) reported 51 minutes ago

  This is becoming a joke now @charlieryan18x @VodafoneUK down again!!

• 
  like pinned for 🍪 (@XEFZl) reported 51 minutes ago

  @vodafoneuk internet's been down for last 3 hours lads , beg u fix this its *************** now icl

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 52 minutes ago from Hove, England

  Shock horror for the 5th time today my @VodafoneUK broadband had cut out right in the middle of a conference call at work! I wonder if I will get a wonderful non answers from them on Twitter again!

• 
  Anish Patel (@iAnishPatel) reported 52 minutes ago

  @VodafoneUK Had conversation with you but still not happy. You guys want early termination fees even though your service is not as per contract. Device was with you since 1 month still get charged for it.

• 
  Elizabeth Webster (@LJWebster_SCVO) reported 58 minutes ago

  @VodafoneUK My broadband has been shocking & worse so over the last week, customer service tells me it's fine!? Trying to work...I have spent the WHOLE day reconnecting every couple of minutes doesnt matter which room i'm in. Appaling broadband the worst we've been with 🤯

• 
  ANKARALI (@LONDONXBOY) reported 59 minutes ago

  @VodafoneUK my internet installation 19 of April but nobody come for installation ! useless service

• 
  ALCHETEX (@alchetex) reported 59 minutes ago

  @VodafoneUK Deeadful service. All those nuisance calls are instigated by Vodfone. It’s a strategy to tap calls

• 
  Ashley (@TheHamster1991) reported 59 minutes ago

  @VodafoneUK Perhaps your call centres not cutting me off whilst on hold would help for a start 😡

• 
  ALCHETEX (@alchetex) reported 1 hour ago

  @VodafoneUK That system is bad and clearly set up because it’s a huge problem. Our phones are getting tapped and you know about it.

• 
  Z (@a1zico) reported 1 hour ago

  @VodafoneUK why is ur network so ****

• 
  Doc_TOXIC (@Doc_TOX1C) reported 1 hour ago

  @VodafoneUK here we go again Vodafone with the ******* incompetence. How hard is it for an automated message to put me through to a person? I want my goddam ******* service actually provided. I don't pay you to ******* I pay for internet