Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Croydon, Witney, Hackney, Canterbury, Macclesfield, Ealing, Basingstoke, Manchester, Bristol, Edinburgh, Halifax, Glasgow, Newham and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Witney |
Phone | |
| Hackney |
Wi-fi | |
| Canterbury |
Internet | |
| Macclesfield |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jog ale
(@jbale14) reported
@VodafoneUK why is my Vodafone mobile line disconnected after upgraded via CPWH? I have no signal at all since yesterday
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Jog ale
(@jbale14) reported
@CPWTweets @VodafoneUK why is my Vodafone mobile line disconnected after upgraded via CPWH? I have no signal at all since this afternoon
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Andrew Pillow
(@pillow6999) reported
@VodafoneUK what’s the point of the Network Status Checker if it never shows when you have issues? There hasn’t been service for an hour now and other sites are showing lots of reports of the same, yet your NSC says all is good.
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Les Twigg
(@LesTwigg) reported
@VodafoneUK Not currently with Vodafone. Just looking at our options. Only Superfast 1 available to us at present (13Mbps). Hopefully network will be upgraded before the 24 month contract is up.
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Scott Sutherland
(@ScottSuther15) reported
@VodafoneUK - I guess hanging up, when you still haven't resolved a billing issue in 6 months, is the way you train your complaints team to handle things. Top quality customer service right there.
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jacqui hogg (jake)
(@boss__hogg) reported
@VodafoneUK is there an issue with the network? I’ve had no service the last half hour
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Anish Patel
(@iAnishPatel) reported
@VodafoneUK Had conversation with you but still not happy. You guys want early termination fees even though your service is not as per contract. Device was with you since 1 month still get charged for it.
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Tallulah Baker
(@TallulahBaker1) reported
@VodafoneUK hi there I sent a request in on 10th April to unlock my phone, I received a “your request is pending “ email but not had anything further. Could you help?
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like pinned for 🍪
(@XEFZl) reported
@vodafoneuk internet's been down for last 3 hours lads , beg u fix this its *************** now icl
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Isabel Smith
(@izzyrollie) reported
@VodafoneUK Nearly 2 months now and still no returns package received in order to trade in my old handset!!!! I have called the Trade In team numerous times who always fob me off with "a package has been sent out, wait ten working days". Where can I make a complaint please?
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marcela araujo
(@CelaLemos) reported
Hey @VodafoneUK is the 4th time the connection went down today and your app won’t let me ask for the discount. It says I had already redeemed, but I redeemed it on march (on march’s bill). Can you help me with that? It also went down several times this weekend.
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Danny
(@alfieboy85) reported
@VodafoneUK I was nearly a new customer today I called 3 times to activate a sim and each time the call quality was shocking with echo's and no real help to activating a sim.
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ℂ𝕝𝕒𝕚𝕣𝕖
(@claireabellr85) reported
This is becoming a joke now @charlieryan18x @VodafoneUK down again!!
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Anish Patel
(@iAnishPatel) reported
@VodafoneUK since 2 months I am in contact with you to cancel the contract and the first complaint was made within 30 days. I am paying for 5G Gigacube and getting speed below 30MBPS. Some times less than 5mbps.
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michelle mcginty
(@michelles12) reported
@VodafoneUK disgusted with your service. Add an apple phone in to my account first bill I knew was going to be a bit higher but went from £47 to over £100 second bill should be back to normal but is £76 for a watch that should be on my plan that needs constantly charged
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Daryl Sunderland
(@dazeon) reported
@VodafoneUK Is there any support yet for a modem-only mode, allowing us to use our own router or mesh system?
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Mrs S
(@whittler76) reported
@VodafoneUK Just tried code and it worked. Phew. I will go back to tackling other big issues. After a cup of tea.
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TheUnrepentantTim
(@WeeLenny1888) reported
@VodafoneUK disappointed in the service I received this morning.. Lied to by one of your team... No Internet since Wednesday. Router not been sent when I was told it has. Poor customer service.
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Les Twigg
(@LesTwigg) reported
@VodafoneUK If you sign up for a service then the network is upgraded, can you move to a faster service, penalty free, before the contract is up?
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Liam
(@liam27OFFICAL) reported
@VodafoneUK what’s going on with the service in Newcastle??
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Cherry OfDoom 🎯--------🔫👑
(@chomp_kitty) reported
@VodafoneUK Monumentally incompetent company with the worst customer service of any of the UK mobile providers.
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ALCHETEX
(@alchetex) reported
@VodafoneUK Deeadful service. All those nuisance calls are instigated by Vodfone. It’s a strategy to tap calls
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Dave - Stay Hands, Wash Your Insides 🏠
(@speedyb) reported
@VodafoneUK Nope. You'll only talk to the account holder, even though my name is on the account too. I can literally pick up her phone from the other side of the desk and pretend to be her, but you'll still not resvole the issue. Not sure why you even have a social media presence.
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Louise Murphy
(@lmurf1978) reported
@VodafoneUK Twice I have had either an engineer not show or not call to advise he is on way. I am paying for a broadband service I am not receiving. Please contact me to resolve. #poorservice #poorcommunication
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Doc_TOXIC
(@Doc_TOX1C) reported
@VodafoneUK here we go again Vodafone with the ******* incompetence. How hard is it for an automated message to put me through to a person? I want my goddam ******* service actually provided. I don't pay you to ******* I pay for internet
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Carphone Warehouse
(@CPWTweets) reported
@jbale14 @VodafoneUK Hi, please send us a DM with further details about this issue and we will try to assist you with this. - Jakob
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Z
(@a1zico) reported
@VodafoneUK why is ur network so ****
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Nimini nom
(@NaomiAJohnson) reported
@VodafoneUK network is down in our area so mobile broadband not working. Can't sign up for alerts though as I don't have a Vodafone number?! Great when trying to work from home
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★彡 Al Dente 彡★
(@frenchhaggis33) reported
@VodafoneUK stop asking your brainless customer service agents to ask us if they can ask security questions!! this is plain stupid!
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irGwyn
(@irGwyn) reported
@VodafoneUK DMs don’t appear to work very well besides, it is difficult to get connected when your mobile data doesn’t work, and the line is down :/