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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 66% Internet (66%)
  • 17% Phone (17%)
  • 11% Wi-fi (11%)
  • 4% Total Blackout (4%)
  • 1% TV (1%)
  • 0% E-mail (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Birmingham, Sherborne, Norwich, Northampton, City of London, Southall, Cambridge, Burton upon Trent, Kingston upon Hull, Batley, Salford, West Malling, Glasgow, and Croydon.

CityProblem TypeReport Time
London Phone 3 hours ago
Birmingham Wi-fi 13 hours ago
London Internet 21 hours ago
Sherborne Phone 1 day ago
Norwich Internet 1 day ago
Northampton Total Blackout 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Quentin_Stephen
    Quentin Stephens (@Quentin_Stephen) reported

    @VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.

  • LordClunbury
    Lord Clunbury (@LordClunbury) reported

    @POldfieldMusic @Iromg @VodafoneUK NHS are one of the first to need a Reform governments help!

  • GoodKingLou
    King Louis XIII (@GoodKingLou) reported

    Cancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...

  • listentohere
    Kate (@listentohere) reported

    @VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?

  • robkilcoyne
    Robert Kilcoyne (@robkilcoyne) reported

    Dear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!

  • BrianMooreAV
    Brian Moore (@BrianMooreAV) reported

    What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

  • freewullie_lyn
    AlbaGuBrath (@freewullie_lyn) reported

    @Iromg @VodafoneUK Found out recently that RNLI do NOT go to the rescue of Fishermen in trouble!!! Wtaf ... transport boat people but won't go to Fishermen in trouble... no more money for them

  • CSensr81544
    CommonSensr (@CSensr81544) reported

    Already dumped @VodafoneUK I will not pay premium charges to support this action.

  • EdTheITGuy
    Ed (@EdTheITGuy) reported

    @VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!

  • Wilboy82
    Chris Wilson (@Wilboy82) reported

    @VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!

  • Nei70Neil
    Neil DOWNTON (@Nei70Neil) reported

    @NileGardiner @VodafoneUK Don't be so ******* stupid

  • shikariunite
    mṽsh (@shikariunite) reported

    Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

  • PaperBundle
    Brown Paper Bag (@PaperBundle) reported

    @VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .

  • MrMulderUK
    MrMulder (@MrMulderUK) reported

    Local network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903

  • nivekllaxoc
    nivek llaxoc (@nivekllaxoc) reported

    @VodafoneUK @grok whoever answers first. What percentage of the UK do you cover for 4G and 5G network. It would be good to know so called fact versus actual reality. Go ...

  • TheeFariha
    Farimomo (@TheeFariha) reported

    @VodafoneUK why can’t i get through to anyone in customer services?

  • ShazzerMac3
    ShazzerMac3 (@ShazzerMac3) reported

    Hey @VodafoneUK why are you giving out free SIM cards to illegal immigrants. I’m a long standing customer and will be moving my account until you cease aiding abetting illegal immigrants into this country. Shame on you.

  • roberitno26325
    roberitno (@roberitno26325) reported

    @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

  • MancunianCaviar
    Liam (@MancunianCaviar) reported

    Hey @VodafoneUK, you have scheduled maintenance in my town, lasting until 18th September. I literally have 0 connectivity. Unless I’m on WiFi, I can’t make any calls or texts. Any chance of having my bill for the month refunded, seeing as I’m getting no service from you?

  • Gram40270969
    Gram40 (@Gram40270969) reported

    @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

  • vanillaweb
    Paul Andrews (@vanillaweb) reported

    @SimonDanczuk @VodafoneUK United Kingdom • The government has paid mobile network operators for system support and rollout. Contracts totaling around £15.9 million were awarded to the UK’s four main operators to support the Emergency Alerts system for five years.

  • Elizabe50513818
    Elizabeth (@Elizabe50513818) reported

    @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

  • RonHarriso22498
    Ron Harrison (@RonHarriso22498) reported

    @VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !

  • BobGrumpies
    Bob Bluffield (@BobGrumpies) reported

    @Iromg @VodafoneUK Good for you! I wonder how many have done the same over this issue?

  • Glenna12
    Glenna George (@Glenna12) reported

    @VodafoneUK , I have moved over to you and inserted the new sim card. I supposed to keep my mobile number. I currently no network access . How long does it take for my network access to kick in?

  • jomamp82
    jomamp82 (@jomamp82) reported

    @SimonDanczuk @VodafoneUK Fully support this

  • darc69730
    Amy Darcy (@darc69730) reported

    In Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬

  • Jammy595
    Jam (@Jammy595) reported

    @VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!

  • Kimmi8489758911
    ***** Power 🐈‍⬛ 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿i🇮🇱 (@Kimmi8489758911) reported

    @VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!