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Vodafone

Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 64% Internet (64%)
  • 18% Phone (18%)
  • 11% Wi-fi (11%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Cardiff, London, Glasgow, Royal Tunbridge Wells, Hackney, Preston, Heanor, Epping Forest District, Birmingham, Poulton-le-Fylde, Stockton-on-Tees, Hammersmith, Stoke-on-Trent, Walthamstow, and Widnes.

CityProblem TypeReport Time
Cardiff Internet 4 hours ago
London Internet 5 hours ago
Glasgow Internet 7 hours ago
London Internet 10 hours ago
Royal Tunbridge Wells Phone 12 hours ago
Hackney Internet 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LewisWood2020
    Lewis Wood (@LewisWood2020) reported

    @AJRAllModCons @VodafoneUK Write them a letter, I had the same issue, Indian call centres telling me I have no option but to pay. They soon wiped the debt when I wrote a strong complaint letter

  • neednooneknow
    Broken Britain (@neednooneknow) reported

    @Alexarmstrong @Nawjryw Cancel your @VodafoneUK contracts people

  • jan6474
    Jan (@jan6474) reported

    @AJRAllModCons @VodafoneUK The same here, absolutely shocking service and lack of care.

  • webster_kris
    Kris Webster (@webster_kris) reported

    @AJRAllModCons @VodafoneUK I have the same from @SkyUk saying I missed a payment when I pay direct debit and I’ve never missed a payment in my life!

  • RobertG79908618
    Bobby D (@RobertG79908618) reported

    @popcorn_amazing @AJRAllModCons @VodafoneUK Yes when I had an issue over a £100 debt that was 10 years old i emailed this chap and they wrote it off. Its the only way

  • Stephen40141780
    Stephen B (@Stephen40141780) reported

    @VodafoneUK I’m a Vodafone customer with multiple contracts. Reports say Vodafone provided 2,500 SIMs with 6 months’ free data to Care4Calais, supporting migrants/asylum seekers. Is this true? If so, I’ll move my business and all my family’s Vodafone contracts. Please answer.

  • BasedMillwallGB
    Paul 🇬🇧 🇺🇸 🇮🇱 (@BasedMillwallGB) reported

    Cancel your @VodafoneUK contract at the earliest opportunity, they are giving free SIM cards to illegal immigrants that YOU are paying for. Put these traitors out of business.

  • vij5470
    Vijay A (@vij5470) reported

    @VodafoneUK does anyone in Vodafone care that they leave elderly customers without a phone? If anyone is thinking of using Vodafone - think twice as after they have you signed up, customer care is very different!!

  • MattTomkins8
    Matthew Tomkins (@MattTomkins8) reported

    @djp4cm4n @VodafoneUK Ugh, I just changed in November bcz O2 Internet was **** 🫩

  • 1967steveos
    Steve osborne (@1967steveos) reported

    @VodafoneUK what has happened with the coverage in Norfolk/Suffolk. My wife was stranded today, car broken down with no signal. She is diabetic and had to borrow someone else’s phone to ring for recovery. You pay for a contract which you cannot obviously deliver bad service ffs

  • nlmbkarma
    KARMA (@nlmbkarma) reported

    @VodafoneUK WiFi been down all day, got told it would be sorted by 6pm and it’s still down. Any ideas what’s going on?

  • Shamimstokes
    Shamim Stokes (@Shamimstokes) reported

    @VodafoneUK ridiculous service, both online and in store! Get a grip. What happened to customer service? A 14 month old phone and to change the battery you need my phone for 14 days!!!! Seriously not acceptable

  • 999Sweeney
    Jack Regan (@999Sweeney) reported

    @Alexarmstrong @VodafoneUK @vodafone your company policy of providing these to invaders of the UK in France is a terrible decision. A lot of these economic migrants will go on to commit awful crimes in the UK, we must not be doing anything that encourages or assists them.

  • Judgesmyth893
    Judgesmyth 🩵🇬🇧 (@Judgesmyth893) reported

    I am a customer of yours, and have been for over 20 years. Is it true that you are involved with "Care For Calais," and dishing out Mobile Phones and SIM Cards to illegal immigrants?? My contract is up with yourselves shortly, and if this is true, IM GONE!!! @VodafoneUK

  • sophqc
    Sophie QuintonCarter (@sophqc) reported

    @AJRAllModCons @VodafoneUK Same thing happened to me. Twice. Using their online complaint form triggered a very fast response after multiple phone calls achieved nothing.

  • crowmogh
    🖤Spencer Cookie (@crowmogh) reported

    @AJRAllModCons @VodafoneUK Wow @VodafoneUK that’s really bad!!!

  • tyroneshand93
    nathan tyrone shand (@tyroneshand93) reported

    I swear on Almighty God. I’m not having someone tether on my mobile plan account just because some dumb African or English folk think I need their help , I been told I’m dead already so **** off with this PAGAN **** just because you folk made it and left us to DIE! @VodafoneUK

  • Ronald_McBurger
    Ronald McBurger (@Ronald_McBurger) reported

    @AJRAllModCons @VodafoneUK You're out of luck. Vodafone customer service is as bad as it gets. If you're lucky enough to get through to a person, it'll be an Indian who can barely understand what you're saying, & they won't complete whatever task is needed to fix your problem.

  • markswife
    Fredi Threlfall (@markswife) reported

    @BenGrahamUK @errjustsaying Never @VodafoneUK or anywhere else.

  • FedUpSurreyGuy
    JackOfCroydon (@FedUpSurreyGuy) reported

    @AJRAllModCons @VodafoneUK Worst business on the planet, caused me months of grief. Couldn't even complain because they never logged the complaints! Finally went to the Ombudsman and vowed never, ever to go back or take any product from them again. 14 years on I've still kept my promise to myself.

  • Elisa_G_Reform
    Elisa Gonzalez Randall (@Elisa_G_Reform) reported

    @VodafoneUK I shall be swapping providers immediately. Nothing is free in this world, so I guess my payments have been used to fund this virtue-signalling, anti-British nonsense that I never signed up for.

  • jonathan_heap
    Mr Heap (@jonathan_heap) reported

    @VodafoneUK do you respond to customer complaints or just ignore them. Signed up with you 6 months ago and still waiting for my joining reward, non of your team seem to want to help

  • callandobocas83
    Jaime Lannister (@callandobocas83) reported

    @StoneAlun @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable

  • SheLovesTweets
    Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported

    @VodafoneUK HELP! I am trying to complete an online order for broadband but it won't go through after submit. I can't get through on the phone or via your online chat, apparently because of technical problems. But the deal I want expires at 8.59am tomorrow.

  • ArdsBrexit
    Ards Brexit (@ArdsBrexit) reported

    @vodafone @VodafoneUK You will be able to track the devices that are being handed out to illegal migrants that are using your network. Facilitating these illegal migrants makes you an accessory to people trafficking. You paying customers are funding this, are they made aware?

  • chickmurray007
    chick (@chickmurray007) reported

    @Srooney67 @AJRAllModCons @VodafoneUK i have never checked my credit rating in my life and only once did i get a refusal for hp, 45 years ago for a motor bike

  • lynneisreading
    Lynne Is Reading (@lynneisreading) reported

    @AJRAllModCons @VodafoneUK Worst company ever. I'm still getting debt collectors from a bill that was supposed to have been written off 30 years ago when £400 of overseas calls in 2 days on an account only used for inward calls for 3 years didn't raise red flags.

  • arpitarath
    arpitarath (@arpitarath) reported

    Can @VodafoneUK have better customer service- it takes ages to speak to a human. Tobi is good for simple tasks but doesn’t redirect to a live agent easily.

  • edfen19
    Edfen19 (@edfen19) reported

    Why are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK

  • BeenDunOver
    Unhappy Customer 🤨 (@BeenDunOver) reported

    @Alexarmstrong @VodafoneUK if you are throwing around sim cards with free data, why can't you provide those who are currently homeless in the UK, those in data & network poverty UK? @10DowningStreet