Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: City of London, Didcot, Newham, Southwark, London, Edinburgh, Ilkeston, Maidenhead, Paddington, Hammersmith, Batley, Wakefield, Guildford, Birmingham and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| Didcot |
Phone | |
| Newham |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| Edinburgh |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Brett St Clair
(@brettthebaker) reported
@VodafoneUK please please please stop using DPD as a courier service! It makes a mockery of ‘next day delivery’! Almost impossible each time not to have to wait for a second day delivery and makes your service look bad as a result.
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John Hoey
(@johnhoeyweb) reported
@VodafoneUK @WeAreOpenreach Moved house. No wifi. 6th time I’ve had to contact to complaint since Feb.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
@SteamboatJimmy @VodafoneUK Such a shame Three signal is so bad for me. I’m currently paying £13 (shortly going up) with Virgin 46GB per month and they use Vodafone signal. 12 month contract
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Paul Mckay
(@IamPaulMckay) reported
@VodafoneUK Need to speak to someone regarding a business cancellation. Impossible to get through, regardless of what options I select. Web chat is to busy and doesn't work. Requested two call backs, but nothing! Please advise??
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Chris
(@Chris_nonumbers) reported
@VodafoneUK Wow, so so bad. Went to start work this morning - no Internet, seems someone has cancelled my BB - not me - but no info of who or how - regardless of me still being in contract and having paid for it. Been told it's 2 weeks to re-provision. Awful service, awful.
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Helena Riches 🕷🇪🇺🐝💙
(@HelenaRiches) reported
@VodafoneUK Can you please clarify how gigacube would resolve my problem? I have broadband but no phone signal. I already use WiFi calling, but have been told by your colleagues that SMS over WiFi isn't supported for my phone. Does the gigacube provide a mobile signal where there isn't one?
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DickieRoadMarket
(@PlattLake) reported
@VodafoneUK Now it's asking me to insert a mobile stick? Is this a wind up? Either fix it or it's cancelled in the morning. Not paying for no service.
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Drew
(@goodeyepyper) reported
@VodafoneUK since it's impossible to get through to you on chat or phone and you don't reply to complaints portal. Here I am... again, ref 18805839 @MoneySavingExp What do you do when a major business completely fails customer service wise? No internet for 3 days... AGAIN
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Ben
(@Benjimarc86) reported
@francis00welshy @VodafoneUK Absolute joke mate. Go with someone else. Shocking customer service
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Dave.
(@deekbee) reported
@pompeyhedge @VodafoneUK @stevelitchfield Try forcing the phone into 4G mode? Could be getting a lousy 5G signal ... I'm guessing, as I've tended to be fairly lucky with signal.
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Praveen Kumar Sharma
(@Praveen53563212) reported
@VodafoneUK You are not able to port a mobile number in a fortnight. Poorest service you are providing or I must say no service you are providing at all in the whole mobile world. #Vodafone_service_is_poorest
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Thomas.d.Dignam
(@DignamThomas) reported
@VodafoneUK @VodafoneGroup uses need to sort your customer relations team. False information being provided and Unbelievably rude, refusal to allow to speak to a manager who knows what they are doing. Having a team like that is unacceptable
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Buffy Iles
(@BuffyIles) reported
@bt_uk @VodafoneUK @Ofcom help me out here guys, BT cancelled my services with Vodafone then have failed to connect me to theirs, now told I'll have to wait 'a few weeks'. Is this a bit naughty? I'm running everything from my phone tether right now, ive got no broadband 😳
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Andy Savage
(@savo486) reported
@VodafoneUK any chance of some network coverage in my new house. In this day and age I should be able to at least make and receive calls and texts, plus thought is was back in the late 90's when the only data connection I can get is GPRS
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Sharon
(@SharonF80) reported
@VodafoneUK Hi, I changed to a different network on Monday but my DD has come out of my account today for the month - how do I get my refund please? I do owe you for a week of the month but the 3 weeks of July I’ve paid for now shouldn’t stand since I’ve left Vodafone. Thanks
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John Hoey
(@johnhoeyweb) reported
Honestly @VodafoneUK - FURIOUS!!!!! call the complaints team to not get anyone in complaints and only a tech team? What the hell! The worst broadband provider I have ever dealt with!!!!!
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DickieRoadMarket
(@PlattLake) reported
@VodafoneUK Was in touch last week, broadband down. Down again today for last 2 hours. You did the 72 hr diagnostics, I took faceplate off bt box etc. Put it back on today (over a week later), no Internet. Took it off again, plugged directly into socket again, still no Internet.
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Ian Macklin
(@IanMacklin3) reported
@VodafoneUK any ideas why I may can't access the Internet outdoors even when I got a 5G signal. LIVERPOOL/N,WEST area???
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Esme Brown
(@esmehumm) reported
@VodafoneUK broadband speed has been appalling for weeks. Have spent hours on the phone and web chat to you. Why is it up to me to take my router apart when you’re the problem? Can I bill you for my time?
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David Craig
(@davidjcraig) reported
@VodafoneUK Hi Trev. Very much so. I normally get between 18 and 20 mbps it’s dropping all the time and. Struggling between 750kbps and 5mbps. Had three teams calls disastrously ruined. Still as bad today as yesterday.
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doug fairbrother
(@DougFairbrother) reported
@VodafoneUK Why is it impossible to speak to customer service on the phone? I'm being messed around with my installation and account and noone is giving me straight answers. Extremely frustrating. #broadband #complaint
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Tracermono
(@Avid_Mono) reported
@iamlozmaris @EE I'd just change provider. All I ever hear are problems with that network. Just go to @VodafoneUK instead.
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Annabel Southern
(@LilBel) reported
@VodafoneUK Together we can't approx 8 weeks of unreliable broadband and hopeless customer service. Contract terminated
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Katie Greenall
(@Katie_Greenall) reported
@reecemcmahon @VodafoneUK Yeah they’ve removed it across the whole network… apparently not enough people used it lol
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Dave.
(@deekbee) reported
@pompeyhedge @VodafoneUK @stevelitchfield I've just tried switching to 3G and was getting 10Mbps. Weird, very weird - if your phone has bad 5G, it should be dropping back to 4G?
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ed francis
(@pompeyhedge) reported
@deekbee @VodafoneUK @stevelitchfield I don't know. I've spoken with Vodafone numerous times and got absolutely nowhere. Inly had this problem since I upgraded, which is very odd.
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Rob Swain
(@Rob_Swain22) reported
@VodafoneUK What about sorting out the problems with coverage in Bournemouth BH8!! I would never recommend Vodafone.
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Michelle Donkin 🌈
(@michelledonkinW) reported
@reecemcmahon @VodafoneUK Gah. What? We’ll have to just sit there… with a book… or…. Looking at other people. This is awful.
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Megan Catherine
(@megcatherine28) reported
Why is @VodafoneUK WiFi so shockingly bad 😭
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Russell Shaw
(@russelshaw) reported
@VodafoneUK absolutely appalling service once again. 2.5 hours,8 agents and the complaints/customer care team and still not fully resolved. And no, I don’t want to take it to the DM’s, I’m done with Vodafone.