Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Aylesbury, Paignton, Basingstoke, Manchester, London, Halifax, Blackburn, Fulham, Milton Keynes, Aberdare, Coventry, Chichester, Plymouth, Wandsworth and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Total Blackout | |
| Paignton |
Internet | |
| Basingstoke |
Total Blackout | |
| Manchester |
Internet | |
| London |
Internet | |
| Halifax |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Yvonne Maxwell
(@yvonnemaxwell19) reported
@VodafoneUK So the only way I can get that, hopefully, is pursuing a complaint and not accepting compensation.
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Shaun Mansfield
(@MansfieldNo1) reported
@VodafoneUK @CostaCoffee @TrussellTrust I wish you guys felt genuinely generous. How about giving your customers some sort of customer service? Go on .....Try it.
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Yvonne Maxwell
(@yvonnemaxwell19) reported
@VodafoneUK Now being told or stock problems etc don’t know if it’s in stock . Oh can’t give an exact date for it to arrive .
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Christine Russell
(@ChristineRusse) reported
@VodafoneUK 2/2 I spent hours trying to get this sorted yesterday through live chat but none of the teams I was transferred to or told to contact were any help. And what's the point of having a Twitter feed if it takes 48 hours to respond? As a customer of over 20 years I'm unimpressed😠
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ChrisJulie
(@ChrisJulie9) reported
@VodafoneUK I'm using the app and am now getting a "we are experiencing technical issues" message
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isaac.
(@vozult) reported
@VodafoneUK how long does it take to fix the wifi affected by the storm you said it will be up at 23:59 last night
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Tom Cairns
(@swlines) reported
@chriswithers13 @CityFibre Yes, and BT essentially isn’t an option here. It’s just laughable that Cityfibre cannot be bothered to fix the error that their own people made. They said to me when they did it it would be fixed in a few days. @VodafoneUK can’t do much about it either AFAIAA
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Jean McGeoch
(@tweetyjeanie) reported
There’s no #vodafone signal in the ML12 6XZ area this morning…… @VodafoneUK @VodafoneGroup #NoServiceVodafone #VodafoneNoSignal
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Russ Simpson
(@exactvilla) reported
@VodafoneUK I never learn my lesson with Vodafone. Another order with a delivery day for today and low and behold. Not happening due to technical problems. Unbelievable. Another day off for nowt
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Emily Humphreys
(@PriscillaMay) reported
@VodafoneUK Given that it’s a week late and counting I won’t hold my breath. Also you’re unable to cancel so the only solution is to wait or refuse delivery once it arrives 🤯Who knows if it will even be this year…
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Peter
(@parsleysidings) reported
@VodafoneUK starting as a new customer with you tomorrow PM. Supposedly the kit is coming via DPD. I’ve been told that it has been delayed and DPD will contact me. Heard nothing. Starting to get concerned.
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Yvonne Maxwell
(@yvonnemaxwell19) reported
@VodafoneUK I have raised a complaint. I was offerer compensation but then 1) I couldn’t then complain and 2) nothing could be sent to me in writing about you not blocking my stolen phone when I asked .
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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abdulhadi
(@abdulhadi127) reported
@VodafoneUK is horrible service in guildford where I am working. Can't open my app in town centre, every time I've 2 change connection from 5G to 4 or 3G. Voda claiming good service outdoors. All liaing
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Gem
(@gfjc3p0) reported
@CostaCoffee gift card option in store for codes you get at @VodafoneUK very me rewards conveniently not working this morning I see….
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Peter Withers
(@BewdleyBirds) reported
Fed up with wasting my life trying to use your service @VodafoneUK 28 days before cancellation
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Sharon Brown
(@SharonB63941150) reported
@VodafoneUK @VodafoneGroup Another customer lost. Ripping off pensioners, you're a disgrace. Helpful customer services, that's a joke. Try updating your script. Useless.
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🏴 Niall 🏳️🌈
(@itwa5ntme) reported
@VodafoneUK Just tried to use app for my mum who elderly and cancer patient, a Pay as You Go customer, who has been getting what I would say is abusive texts oh we noticed you used data. I only behalf of mum check and nowhere can I see Data used and how much left?! 1/3
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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Alan Smith
(@aws_alan) reported
@VodafoneUK AB515JF no phone signal yet. What is the outlook?
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Oh no, it's Steve!
(@OhNoItsSteve) reported
Hey @VodafoneUK - how come when my phone is getting a 5g signal, I get the same download speed if I manually switch to 4g?
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ashleyni
(@Honestbelfast) reported
@VodafoneUK been trying to get through via telephone and online chat but keeps disconnecting me saying agents are busy or none available. Tried to take advantage of a Black Friday upgrade but there’s a problem and told to call. Any alternative numbers?
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Jabroni
(@thatshowirole) reported
@UsernameNick12 @VodafoneUK Im on day 4 or 5 of trying to get help... messaged 3 times and nothing!...
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Taulant R
(@e_x_pression) reported
@VodafoneUK Secondly I dont have a pin and I can’t set one up because the Vodafone website doesn’t recognise my number. Without a pin I can’t request a Pac code (is this even legal?). My number is +44 7391 657475 and has been active for the last two years with Vodafone. Please help!
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Yvonne Maxwell
(@yvonnemaxwell19) reported
@VodafoneUK And that meant if there were any issues I didn’t have anything in writing to prove I’d notified you as soon as I could. And all I had was you blocked it 5 days later .
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ChrisJulie
(@ChrisJulie9) reported
@VodafoneUK it recognises my username and sends me a text with a code but then goes to the technical issues message.
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nirav patel
(@nirav175) reported
@VodafoneUK What kind of feedback loop have you got running, when try a web chat "Unfortunately no agents are available". When trying to call, sorry we're really busy try using our web chat service where 100s of chat specialists are ready to answer your queries.
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harry
(@harry84368340) reported
@VodafoneUK URGENT. I have been without service since Thursday as my bill had gone too high due to being in USA. I paid half the bill to have my service reinstated and it hasn’t come back. This is causing me huge problems with work. Sort this please.
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Taulant R
(@e_x_pression) reported
@VodafoneUK hi i am having issues getting my Pac code. Firstly my Vodafone network has been down for 2 days despite my contract not ending until midnight tonight.
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William McFadyen
(@WillDog1210) reported
or the @VodafoneUK "back team" is just lazy...cause after FOUR 24 hour waits still nothing, been told it could have been a BLANK sim i was sent, and till no solution so you can just go ahead and cancel this sim IM DONE!!!! After my phone loan paid off, BUH BYE!!!!!!!