Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Northwich, Edinburgh, Luton, City of London, Epsom, Blackburn, City of Westminster, Glasgow, Devizes, Hammersmith, Leicester, Bury, Harringay and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Northwich |
Phone | |
| Edinburgh |
Internet | |
| Luton |
Wi-fi | |
| London |
Total Blackout | |
| City of London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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scribbler
(@scribbl64805724) reported
@GeorgeMonbiot @VodafoneUK Sad to say had to deal with @VodafoneIreland a few years back, over a landline, in similar circumstances and had just as bad an experience. Next door neighbour is a Europe VP whose name I invoked to break the deadlock. Mad it came to that.
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Tim Warre
(@RobbioDobbio) reported
@GeorgeMonbiot @VodafoneUK They're awful. Vodafone Spain cold call me almost every week trying to sell me ****,
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Lost in Space. #FBPE #FBPPR 💙
(@fliegerrick) reported
@VodafoneUK @GeorgeMonbiot From a shareholders younger to get a grip. I would like to know why your staff were rude as described.
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Andy#GTTO
(@AndyG_Prince) reported
@andy_williamson @GeorgeMonbiot @VodafoneUK Writing to the ceo might work but it just fixes the one problem. The underlying problems remain. Most large Companies are the same. I knew somebody who worked in an admin position for Vodafone and even they couldnt resolve a similar problem that they had.
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Jeeeeem FR 🇺🇦
(@JFRitte) reported
@GeorgeMonbiot @VodafoneUK I want from Vodafone to Virgin. People complain about the service a bit, but I’ve never looked back
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Adam
(@deprivedtomb) reported
@GeorgeMonbiot @VodafoneUK I've tried countless times to cancel my contract with @VodafoneUK they have refused so I've cancelled my direct debit as well, all I got off them was I needed a pac number to change my provider..... Im not changing I want it got rid of, Vodafone are the worst.
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Noble Lord Sir **** Snake
(@MP_Owners_Club) reported
@GeorgeMonbiot @andy_williamson @VodafoneUK The CEO has a team of people who actually have authorisation to fix situations like this. The customer support doesn't have any authority. This is the only route to getting issues addressed at Vodafone
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PrimalAvenger
(@PrimalAvenger) reported
@VodafoneUK @speckyninja Here's a thought, why not just ask for this person's contact number, via DM, and THEN CALL THEM AND FIX THIS!
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SurfingRed #FBPA #RestoreDemocracy
(@SurfingRed) reported
@GeorgeMonbiot @VodafoneUK Tried in vain for weeks to cancel Vodafone subscription to mobile broadband. Have to conclude they deliberately make it impossible. Frustrated, I unilaterally cancelled my direct debit. Now I’ve unpaid fees and it’s dinged my credit score. Is this deliberate policy? @VodafoneUK
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Ron Portnoir🏴☠️☮️
(@ronportnoir) reported
@GeorgeMonbiot @VodafoneUK Yes, I’d say it is the corporate strategy, I had a nightmare experience years ago with Vodafone, you think you’ve sorted the problem out with them, and then they ring up again with no recollection of your previous interaction. Kafka-esque financial shakedown. Don’t pay.
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Matthew Stadlen
(@MatthewStadlen) reported
@GeorgeMonbiot @VodafoneUK Vodafone treated me appallingly until I got in touch with them via Twitter. At which point, things improved. Corporate bullying. Awful.
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IJN
(@IJN3) reported
@GeorgeMonbiot @VodafoneUK I once overhead Vodaphone employees in a pub in Newbury swapping stories about how they wound up customers and laughing about it. I cancelled my contract every soon after and have never gone back. Saying that my mother who's 92 says they look after her well.
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Jude 🏴
(@JudithLaxton) reported
@VodafoneUK @speckyninja This shameful treatment of a bereaved family. Emoji not appropriate either. @VodafoneUK sort your customer service out. Shocking.
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Lindsay Bruce
(@RogueCoder250) reported
@GeorgeMonbiot @VodafoneUK I'm going through similar problems with Vodafone. I've been a customer for at least 16 years. Their actions have ensure that I will never, ever go anywhere near them again.
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John from Brum
(@johniec19) reported
@GeorgeMonbiot @VodafoneUK Massive sympathy but the truth is most companies just rely on the technology to provide customer service. When it goes wrong service is woeful. Leave Vodafone or Lloyds Bank or Virgin media etc etc and expect to get the same crap service at the new company.
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Huey's dad 🇺🇦
(@LiamoM81) reported
@GeorgeMonbiot @VodafoneUK I've just left them last week over their poor service and cowboy antics.
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Richard Ellis McCallum 🇪🇺
(@aandeaande) reported
@GeorgeMonbiot @VodafoneUK Vodafone is quite simply the worst provider of communication services. They argue about everything claiming their broadband to the property is all fine when in fact it’s not even working. I wrote to the CEO in the end and got out of my contract early.
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Jeeeeem FR 🇺🇦
(@JFRitte) reported
@GeorgeMonbiot @VodafoneUK I went from Vodafone to Virgin. People complain about the service a bit, but I’ve never looked back
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Gaslit
(@Gaslit1504) reported
@parsl @GeorgeMonbiot @VodafoneUK Ever noticed how companies can do everything on the phone, take an order, take a payment etc? But when it comes to making a complaint you have to put it in writing. It might be because 1 in 5 adults in the UK are functionally illiterate. 20% of complaints gone straight away!
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legal claret
(@legalclaret) reported
@VodafoneUK @GeorgeMonbiot This simply isn’t good enough. It shouldn’t be remotely difficult to cancel a phone contract from a deceased person, and you should be aware that not every person can communicate as effectively as George. You need to change your approach here.
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Goat Seeds
(@hos682gjxidn) reported
@GeorgeMonbiot @VodafoneUK I had a nightmare with @vodafone in 2019. They contradicted themselves, accused me of fraud and theft etc, anything but do their job. Then I found out they had lied to my elderly mother to make a sale. The entire family is now not with them and never will. I tell everyone I can.
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Thomas Bevan
(@ThomasB77020640) reported
@GeorgeMonbiot @VodafoneUK Little bit OTT. Anyone who has ever worked in a call centre will sort things on a first come first serve basis. You've had preferential treatment because you are trying to damage a companies reputation with your follower count and still moaning. Wow. I've never had an issue.
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Suits40
(@Suits401) reported
@GeorgeMonbiot @TopNewsWorks @VodafoneUK We had a similar problem contact Trading standards and Watch dog
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Ian Worrell
(@muswell_boy) reported
@GeorgeMonbiot @VodafoneUK Similar experience dealing with Vodafone Have to say though, despite historical reputation @BT have always given amazing customer service
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(@darran_potter) reported
@GeorgeMonbiot @VodafoneUK Had similar trying to cancel Sky for an aunt with Dementia. All they wanted to do was sell us a Netflix subscription
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Nat Kopytko #Standwith🇺🇦
(@nat_tko) reported
@TrudieMaxim @GeorgeMonbiot @VodafoneUK We had issues with BT too and switched to Vodafone. We also had to email the CEO to finally get it sorted with BT. At the time we said, what would elderly customers do? This is madness. I'm so done with people being robbed by these companies.
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Nic Brownlie
(@nicb2021) reported
@GeorgeMonbiot @VodafoneUK Unfortunately George, this seems to be the way businesses have chosen to deal with data protection and a post-covid world. They have quietly changed algorithms and processes in ways that destroy customer service. Vodaphone are not alone. But it stinks.
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Harry Deansway
(@Deansbomb) reported
@GeorgeMonbiot @VodafoneUK I'm currently having a similar experience with @BritishGas who have not sorted out an over charging. They keep me on the phone for hours and then say they will call me back when it's sorted. Haven't heard from them in weeks. Corporate customer care is not fit for purpose.
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Rebekah M-J 🏴🇪🇺 👩🏻🔬
(@Rebs7) reported
@VodafoneUK @GeorgeMonbiot A shocking further response from their twitter customer services auto response software. "Get started" when it's already been dealt with? You need to sort this awful stuff out, Vodafone.
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Keith Parkins
(@keithpp) reported
@GeorgeMonbiot @VodafoneUK I am sorry to hear George that you and your father have been put through this stress by tax-dodging cowboys Vodafone. Follow my example, NEVER take out a contract, use Pay As You Go. You took the right steps, cancel the contract. @Ofcom