Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Manchester, Northampton, Birmingham, Luton, Edinburgh, Enfield Town, St Helens, Batley, Walsall, Didcot, Bristol, Dublin, City of London, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 2 hours ago |
|
Manchester
|
Internet | 5 hours ago |
|
London
|
Internet | 8 hours ago |
|
London
|
Total Blackout | 11 hours ago |
|
London
|
Internet | 12 hours ago |
|
Northampton
|
Phone | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Weston (@knowingeye) reported@VodafoneUK Terrible customer service. Trying to change out of expensive monthly tariff to cheaper option but no on-line access available or live contact to account information as their systems are down! Ridiculous. @MartinSLewis
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Holly (@BookaholicHolly) reported@VodafoneUK Hi there, wondering if you can help? I have an iPhone 7 Plus contract with you, due for upgrade in June. For the past month or so people are struggling to connect to me when phoning, I keep getting the call catcher message, despite my phone being on & able to (1/2)
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leah the loonie :)💚🧡 I miss my pops 💔 4.12.20 (@shanes_loonie) reported@VodafoneUK hi I need help with my watch plan ??? Live chat doesn’t seem to be working and I can’t log into my account
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'Hanson' (@Hanson4383) reported@VodafoneUK The bot couldn't help. We have been with you for some time. Can you just send me a number to call to resolve?
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Nick Wood (@dontpanicitsme) reported@VodafoneUK A bit that sent me to a page that didn’t help when I looked first time! Awesome
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cat 🧣| a fleabag (@novakliars) reported@VodafoneUK hi besties? why is the app not working :(( I need to check how much data I have left !!
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bee (@bee89172101) reported@VodafoneUK DO NOT USE VODAFONE TAKE YOUR BUSINESS ELSEWHERE THEY TREAT CUSTOMER LIKE CRAP
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Da Doo Ron (@DooRon31) reported@VodafoneUK Apparently the systems are down and I have to call back in 3gours
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Gavin Hartin (@moogs_lumox) reported@VodafoneUK hi are there problems with you website?? Every time I try to log into my account this morning after I enter my password it times out and says 502 bad gateway - I have tried various devices and browsers and cleared cash and cookies yet it keeps happening - so your end?
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Colin Millar (@Colin_Hero) reported@VodafoneUK I cannot log into my account either via a web browser on a laptop or the MyVodafone mobile app. Are there any issues and if so could you let me know when they are likely to be fixed? Thanks
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MrDeeJay (@spinningthedisc) reported from Linwood, Scotland@VodafoneUK can I ask why there is never any working 4G working in Phonix Retail Park Linwood Scotland? Been like this long term. Having to use Burger King WiFi!
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Nina Burman (@nburmanauthor) reported@aDatingDad @VodafoneUK @SkyUK Snap! Just left EE after 20yrs a customer for much cheaper deal with Sky. New phone awaiting me at home!
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Craggless (@Craggless) reported@VodafoneUK wanting to sign up to broadband with yous and your website is broken on all browsers 🙄
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Jonathan Bassett (@Jonny_118_118) reported@VOXI_UK @VodafoneUK @SamsungHelpUK I've got an issue with my Note 20 ultra, It won't send texts. Doesn't say delivered or sent. I end up having to turn wifi & data off. It's always been an issue with this phone but the past 2 days have made it nearly 100% unreliable!
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Joseph Gourvenec (@JosephGourvenec) reportedOMG @VodafoneUK 1. Customer services don't pick up even after holding for 50+ minutes, 2. New customer contract completely wrong, 3. Your systems are down today!!!! Surely this isn't a good sign...
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Darrell Downes (@dsd1036) reported@VodafoneUK @bigrj141 No access to online account or via the app! Initially it told me change my password as account locked for trying too many times! Managed to reset password and have email confirmation but still can’t login! Did an online upgrade this morning but now I don’t know if it went throug
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Andrew Barden (@bardenjogle) reported@VodafoneUK Never mind Wimbledon. Get my elderly relatives land line fixed. 2 days now not contactable. You say a fault at exchange. Answer my DM
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Dave Potter (@Pottsworthy) reported@VodafoneUK your service is abysmal. 3 days without broadband because I assume your incompetent. You don't even have the decency to contact me even when you said you would. And I thought sky was useless
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Gavin Hartin (@moogs_lumox) reported@VodafoneUK @bigrj141 Yes tried all if that - it just comes back with bad gateway 502 error code - so I can’t get logged in to access my bill statements
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Jonathan Mayes (@monolithicjj) reported@VodafoneUK having issues logging in to my account and not getting very far with the bot in DM's - any help? Consistently getting an error message on the 'forgotten password' - tried 3 different types of browser...
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Diana (@wildwolf511) reportedLiterally spent 27 mins and 32 seconds waiting for someone to pick up my call only for @VodafoneUK to say their system is down and cannot access accounts. Told me to look at my app… did so and what do you know, it’s also down. Great. 🤡
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Eleanor Pike (@_ellypie) reported@VodafoneUK hi is there a problem with your website? I’m trying to track an order which I’m expecting to be delivered today but the website isn’t letting me access the tracking page. Thanks
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Allan Wright (@allanwphoto) reported@VodafoneUK Your bot doesn’t work and never offers that as an option?
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Em (@Emmzzei) reported@VodafoneUK I received a sim card today and I’m trying to use the number to receive verification codes (for Facebook, insta etc so I have account security). I am not receiving ANY of these verification texts. I have topped up 10£ so I know it’s not a credit issue. Please advise
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Andrew Barden (@bardenjogle) reported@VodafoneUK **** for brains vodafone. My elderly relatives are without their landline again. 2 days so far. They are vulnerable. Your excuse for being crap is that your systems are down. Get an engineer to the exchange fault in the next 2 hours
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Ryan Jones (@bigrj141) reported@VodafoneUK Any news from your tech guys? Your website clearly has issues today. Not allowing customers into their accounts.
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cat 🧣| a fleabag (@novakliars) reported@VodafoneUK hi besties? why is the app not working :(( I need to check how much data I have left !! @vodafonec
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Arg⭕️naut (@stockwa16053563) reported@VodafoneUK why can’t we log into your app? Is the network / app down? #vodafonedown
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Ryan Jones (@bigrj141) reported@VodafoneUK This is being reported by a number of people now. Instead of the generic reply please speak with your tech people first to see what your tech issues are. But to confirm after clearing cookies the problem remains. The problem is also present on the app.
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vina (@paeony34) reported@VodafoneUK are your systems down. Annoyed been on the phone for 1.5 hours to get no where😡😡😡😡