Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Egham, Reading, Pinner, Cardiff, Chipping Ongar, Maidstone, Bradford, Birmingham, Glasgow, Croydon, Stoke-on-Trent, Liverpool and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Wi-fi | |
| Egham |
Internet | |
| Reading |
Wi-fi | |
| Pinner |
Internet | |
| Cardiff |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Flippintintin
(@elsapelsadogsa) reported
@VodafoneUK Vf cust service is a joke. Toni? Wtf. Hours of my life wasted waiting. Gone down the pan and been with them 25 years!
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Adwoa Ramsay
(@adrockrams) reported
@VodafoneUK whatever you do don’t have a business acc with Voda. They are incompetent and don’t train their teams right! Been with them for over 15 yrs and every time there’s an issue they take no responsibility and have no good compensation!! Let me see what @EE are saying!
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David Jenkins
(@thisisjenks) reported
@O2 Repeats and repeats and repeats. It was a number from your customer service teams put me through to. It’s the third time this has happened this week. Frankly I’m sick of **** service having been with @VodafoneUK for five years. This is not a great start is it?
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Adwoa Ramsay
(@adrockrams) reported
@VodafoneUK y’all this company need help with their training cause this is ridiculous. Oh my goodness. If I speak!
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Quelle surprise, again
(@isolabella2020) reported
By bye @VodafoneUK . have been a client since the beginning, but your customer care is beyond a joke,your hold music horrendous - and I listened to it for hours in the past 2 days. I have NEVER had such awful service in my entire life. (Except from @virginmedia). Free at last!
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Andrew Jeffrey
(@AJMagicMessage) reported
@VodafoneUK: your signal coverage checker claims that we have good 4G inside and out. We do not. Neither do the houses either side of us. BUT because your checker *says* we do, your advisor just told me to complain to @OFCOM and it's up to @BTOpenreach to sort it out.
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Dave 🏴
(@BigGrumpyHaggis) reported
@VodafoneUK starting to get pretty damn sick of Vodafone now. Always laid my bills on the 10th and Vodafone decides to take £30 out today, when all I have in the bank is enough to pay my car insurance. No warning that a payment was coming out today or anything. Just taken. Thanks
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Michael Mcaliskey®
(@MickMacca) reported
Had @VodafoneUK and @CityFibre fitted and activated on October 21st and I still have zero Internet connection .. absolutely disgusting product and customer service
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Iraqi Refugee
(@ShinySm53155291) reported
@MattSaltmarsh @Refugees @VodafoneUK Refugees who registered legally,who stranded in the host countries need (resettleme). It is the best solution to end their suffering. Every years complains increase because of(as they say)huge number of refugees,it is not huge number,,it is the accumulation of non processed files
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ian
(@dinkytown26) reported
@VodafoneUK thanks for quick reply George, that worked! quite a few people rating 1 star in play store due to this issue.. May be good to get back to those people to inform if the fix also.. thanks
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Gurkan Oluc
(@grkn) reported
All right, have been talking with @VodafoneUK for the last week about my issue, the folks looking to Twitter support are extremely professional. They spent time understanding my issue, escalated and get it sorted. Kudos to them.
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Kayleigh
(@Kayleeigh) reported
@mkcouncil @mk_citizen It is illegal to block emergency vehicles to residents. Your unwilling and poor tone leaves me with no other option but to call the police if the same situation continues to occur. I am disgusted your willing to put residents lives at risk for @VodafoneUK to put 4G up!
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nashan868
(@nashan868) reported
@Beefeaterflo @VodafoneUK @TheBodyShopUK I’m out of contract and not just that they black marked my credit file - hope no one else goes through what these guys have put me through I’ll never use their products again after this - second time they’ve caused billing problems
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lewishadley_24
(@GingieHadley) reported
from
Bognor Regis, England
@VodafoneUK I'm trying to get in contact with someone as I got cut off couple days ago I've now paid my bill and still cut off and won't let me talk to any one on the app... help please as I need to keep in touch with family etc.
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Paso
(@Paso98791012) reported
@VodafoneUK The only customer service you will get is in India. Just moved from vodafone back to re.
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Ǝ Melanie ⭕️
(@Firebreather_Uk) reported
@VodafoneUK how long after paying an over due bill will service be reinstated for broadband?
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Toplus
(@topvint) reported
To their credit, @VodafoneUK has now given me the user and password to connect to their network with a third party router. However, that won't help me because Google's router only has one ethernet port, so I'll have to set up another switch to keep my existing setup...
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Paul Longden
(@PaulLongden8) reported
@MartinSLewis Hi Martin, I am trying to order @VodafoneUK broadband through the link to claim the £100 voucher. The link works but when I try to process it I get a message saying there is a problem with my personal details. There aren't. I have emailed Giftcloud and they...
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Iraqi Refugee
(@ShinySm53155291) reported
@MattSaltmarsh @Refugees @VodafoneUK The conflicts in Iraq started before many crises in the area, Iraqi refugees(fled death threat®istered legally)are still waiting with no solution for4to10yrs, Is it believable,4to10yrs no places for this small number of Iraqi refugees? They fled&can't go back because of threat
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Made By Google
(@madebygoogle) reported
@topvint Understood. You're actually right about the double NAT, hopefully @VodafoneUK could jump in to provide more help. We’re here if anything comes up.
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Stephen R Jones
(@Meliden) reported
@isolabella2020 @VodafoneUK @virginmedia I agree they are appalling. I received an erroneous monthly bill for £16,400 a few years ago. It was clearly their mistake but I had to go through a nightmare Number of calls to convince the numpties. Never used them since.
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Andrew Jeffrey
(@AJMagicMessage) reported
@VodafoneUK @Ofcom I will, thank you Harriet, but all that Vodafone ever do is look at the coverage checker and say 'no problem your signal's fine' without ever actually coming and seeing we're telling the truth!
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Milton Keynes Council
(@mkcouncil) reported
@Kayleeigh @mk_citizen @VodafoneUK Hi Kayleigh, we've spoken with the contractor about this issue and they've apologised to any residents who did not see their notice letter before the works started. The road is open to traffic and any further works will be done from the verge.
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ian
(@dinkytown26) reported
@VodafoneUK is there a problem with VeryMe rewards in android app as mine will not load within the my Vodafone app?
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Queen Lizbett 👑
(@LikkleLiz) reported
The signal from @VodafoneUK sometimes is abysmal 🙃😖
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Patrick Dao
(@PatrickDao) reported
Hey @VodafoneUK Your customer service bot is certainly NOT up to scratch or needs extensive brain surgery… does a human ever check customer’s queries? #CustomerService
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Itsmekaty™
(@ItsMeKatyLouise) reported
I’ve never actually known anything like it in my life. I’ve spoken to 7 different agents who have 7 different story’s. But no one can tell me why my phone bill has come out twice . @VodafoneUK your a joke.
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Melissa Russell
(@melsidian) reported
@VodafoneUK @candykittens Hey @VodafoneUK I've been trying to access VeryMe rewards the past few days but it keeps getting stuck on the loading screen. Tried with WiFi and 4g, doesn't make a difference. Any help?
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Manoj
(@mtaheem) reported
@VodafoneUK Can I return and cancel online purchased device plan and contract in store ? Been on hold for over an hour trying to speak to someone 😡
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Joanna Ashkettle
(@JoannaAshkettle) reported
@VodafoneUK I googled my issue and it was resolved. By Google and me. Not you. Maybe your technicians should use Google as well??