Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Alnwick, City of London, Bradford, Chippenham, London, Southampton, Guildford, Cardiff, Sheffield, Edinburgh, Leven, Barnsley, Camborne, Reading and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Alnwick |
Phone | |
| City of London |
Phone | |
| Bradford |
Internet | |
| Chippenham |
Internet | |
| London |
Internet | |
| Southampton |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ItPG
(@ItSteben) reported
from
Glasgow, Scotland
.@VodafoneUK's complete disregard for customer service & data is the reason I won't recommend them to anyone. It took them 4 months to cancel my contract despite being completed. Now those 4 months have backed up and my information has been passed onto some vulture debt company
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Angela Paull
(@angep1969) reported
from
Clanfield, England
@VodafoneUK @GreggsOfficial #VeryMeTuesday I'd treat @FastGeraint
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Chris Quartermain
(@chrisquarterz) reported
from
Godalming, England
@VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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🅒🅞🅡🅨 🅣🅨🅢🅞🅝
(@CoryTysonXXX) reported
from
Bury, England
@VodafoneUK absolutely appalled 😧 by the lack of service & the way I’ve just been spoken to by “ Kyle “ in your collections department. I have a few questions regarding my account & all I was told was your account is in collections I can’t do anything. Shocking and disgraceful
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☁️ L I S A ☁️
(@Lisalocket13) reported
from
Dundee, Scotland
@Pixel_Robots @VodafoneUK Apparently they take data protection seriously. So serious they like to hold on to customers data and keep accounts open long after they’ve left. Meaning that our data is with a company we are not a customer of and if they experience a breach our data is at risk. Excellent!
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wadhwaRD
(@rishidwadhwa) reported
from
Reading, England
@VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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Mikee
(@Mikee_ManCity) reported
from
Abram, England
@VodafoneUK the problem is resolved for now and I'll be leaving Vodafone as soon as my contract is up. thanks for replying a day and a half later, kinda proved my point!
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mo
(@mohooosen) reported
from
Liverpool, England
Imagine me bigging @VodafoneUK up and they take my postcode down incorrectly. Laughable.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Chelseabuns&longruns
(@JacquiMaxted) reported
from
Camber, England
@VodafoneUK totally unacceptable to keep to keep a paying customer hanging on your helpline as no phone line or internet for 45 minutes & counting🤯 same 3 songs on loop #fail #whatcustomerservice
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jane orford📚
(@bospherous) reported
from
Liverpool, England
@VodafoneUK @GreggsOfficial #VeryMeTuesday would treat @HannahCorneliu1
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Joel Levitt
(@joel_levitt) reported
from
Five Oak Green, England
@VodafoneUK whilst I am generally happy with your level of service my recent experience with your chat service has been appalling. I am very much in limbo as to what I have ordered and when I will receive it 🤔
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David Luker
(@DavidELuker) reported
from
Eastleigh, England
@_One8Seven1_ @VodafoneUK I’d suggest going to Carphone Warehouse. Their rep isn’t great but I’ve only ever had excellent service and they’re open to deals normally
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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DAVID CARTER #TeamLH
(@hondacbfrider) reported
from
Bridgwater, England
Who else has had problems with @VodafoneUK and not been able to get it resolved
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Chelseabuns&longruns
(@JacquiMaxted) reported
from
Camber, England
@VodafoneUK Gave after hanging on for over an hour!!!!!’ That’s is not customer service that’s we don’t give a fig! #Vodafonedown #fail
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GeeGarnett
(@LydiaGarnett1) reported
from
Urmston, England
After giving @VodafoneUK one last chance after they breached GDPR we went into the shop to open another deal and the women in @intuTrafford was ridiculously rude!!!!! So glad we are getting rid of Vodafone after 8 years!!!!
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Mary
(@maryellen72_) reported
from
Nantwich, England
@VodafoneUK you need to sort out your shizzle! Was on verge of defecting from my network to you but #changeofplan #stayingput
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DAVID CARTER #TeamLH
(@hondacbfrider) reported
from
North Petherton, England
@MrB1000RR @VodafoneUK Hope you get your issue sorted soon mate 🙏 I’m still just getting the runaround from Vodafone 😡
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Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Matt Smith
(@WelshBlackLab) reported
from
Swansea, Wales
@VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint
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Foxy Cakes And Bakes
(@FoxyCakes_Bakes) reported
from
Horncastle, England
@Minion_Josh_ @VodafoneUK Ugh!!!!! This brings back horrendous nightmares. I was exactly the same. Rudeness, promises of returned calls which never happened .... horrid company. Never again 😡😡😡
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!
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DAVID CARTER #TeamLH
(@hondacbfrider) reported
from
North Petherton, England
@VodafoneUK Great job @VodafoneUK get me into private messaging to tell me there’s nothing more you can do to help 👏👏👏👏👏
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Jill Ross
(@jillross1504) reported
from
Ayrshire, Scotland
@VodafoneUK appalling customer service from Vodafone. Repeatedly told over the last week I would be receiving my iPhone XR within 24 hours. To now being told it’s a 1-2 week wait! Not good enough!