Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/02/2026 16:50

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Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Birmingham, Witney, London, Cardiff, Newham, Newport, Basingstoke, Whitchurch, Harringay, Hackney, Coventry, Northampton, Guildford, Slough and Halifax.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWitney Total Blackout
United KingdomLondon Total Blackout
United KingdomCardiff E-mail
United KingdomNewham Internet
United KingdomLondon Wi-fi
Map Full Outage Map

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RedSutty Graz (@RedSutty) reported

    @VodafoneUK when will information about the eSIM for @glastonbury be available? If it isn’t happening, we’ll have to buy our eSIMs before we arrive and we don’t want to be without any network!

  • Jamie04444 Jamie04 (@Jamie04444) reported

    @VodafoneUK If I am a "valued customer" as you say I am, then how about you stop spamming me with bullshit adverts to my SMS inbox?

  • Kelly316M Martin Kelly (@Kelly316M) reported

    @VodafoneUK @VodafoneUK HAVE DONE THIS MANY TIMES & ALL YOU SAY IS THAT YOU CANNOT HELP BECAUSE I AM NOT AN A/C HOLDER. OF COURSE I AM NOT AN A/C HOLDER I AM WITH @bt_uk UNTIL YOU REQUESTED MY INTERNET & LAND LINE. THIS IS A REQUEST THAT I DID NOT MAKE - HOW MANY TIMES MUST I TELL YOU !!

  • celtic_jaime celtic jaime 🍀 (@celtic_jaime) reported

    @krisybhoy Yes mate keep having to turn phone of and on. Knew when they merged with @VodafoneUK that @ThreeUK was going to be terrible reception so I will be leaving them now

  • incredibles2022 Sindy (@incredibles2022) reported

    @ThreeUK hurry up and sort you network out!!! No voice calls Horrendous!!! @VodafoneUK

  • rock_dodd Rock Dodd (@rock_dodd) reported

    @woody_woodrough @ThreeUK @VodafoneUK It doesn't tend to shut down for a day

  • paasam007 paasam7 (@paasam007) reported

    @hannyc84 @ThreeUK @VodafoneUK VodafoneUK also not working now

  • illybic ylli (@illybic) reported

    @CryptoMK2 @ThreeUK @VodafoneUK Good luck now that Vodafone and 3 Network will be one item !

  • AnakhinofEdo1 Jude Speakz da God (@AnakhinofEdo1) reported

    What did I say about this unholy matrimony between @ThreeUK and @VodafoneUK ? 2 of the worst coming together? Now, all @ThreeUK customers are screwed. Hahahahaha.

  • bearded_courier the_bearded_courier 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@bearded_courier) reported

    @ThreeUK Seems to be every week now that your network is down, that combined with your merger to an even worse network @VodafoneUK means after 20+ years with your network, I will be leaving asap

  • rock_dodd Rock Dodd (@rock_dodd) reported

    NEVER HAVE ANYTHING TO DO WITH @ThreeUK NOR @VodafoneUK - THEY ARE BOTH PIECES OF ****

  • kipeyayoAFC 🇨🇩🇬🇭🇳🇴 (@kipeyayoAFC) reported

    @VodafoneUK I’ve had no internet since 17th June. I’ve been through multiple escalations, spoken to managers, and now been assigned to case handlers Sihle and Simphiwe. I was told at 10am today I’d get a callback. It’s now 6pm. Still nothing. Just lies and delays. Wtf???

  • Phill32salford Phillip Milligan (@Phill32salford) reported

    @ThreeUK @ThreeUK I will not be renewing my contract with you at the end of it. Your services have gone really bad since you started this Merger with @VodafoneUK.

  • Paulchalk1 Paul chalk (@Paulchalk1) reported

    @VodafoneUK mobile data does not work when on a phone call and refuse to fix. Phone works fine on other networks. They refuse to cancel my contract even though they are not providing the service. #PoorService #disgraceful

  • dave0147 David Thompson (@dave0147) reported

    @VodafoneGroup @VodafoneUK @ThreeUK Funny that the 3 network is down so much for investment

  • cierzo1 Cierzo 💎🤟🏼🖖🏼💙🚀🛸🤺🛼 (@cierzo1) reported

    Trying to make some phone calls and @ThreeUK is down. I dare to think once they interstate with @VodafoneUK how bad is going to be

  • mcginty46 Mcginty (@mcginty46) reported

    @ThreeUK that merger with @VodafoneUK going well i see.. Absolute **** show..cancelling my contract if ever my phone starts working again..

  • uk_steffi SteffiSports (@uk_steffi) reported

    so @ThreeUK merges with @VodafoneUK and it’s down for hours i knew this would happen #Vodafone is the worst network in history

  • Clare_Jennifer Clare Reeve 📚🖊️ (@Clare_Jennifer) reported

    @VodafoneUK hello, I've sent you some messages, can a real person please get back to me. Having no luck with your phone lines. Would it be easier just to see someone on your kiosks @glastonbury this week? Seriously unimpressed with your customer service. This goes back to 2019!

  • sophiecohenx sophiecohenx (@sophiecohenx) reported

    @VodafoneUK I just applied for my Glastonbury esim and got confirmation email etc but when I login on the app it says I don’t have permission to access my account and to contact the account owner. Please can you help 🙏🏼🙏🏼🙏🏼

  • m1897 MCKFLRDRP (@m1897) reported

    @paultraynor67 @ThreeUK @VodafoneUK Complete garbage

  • Donal_1 Donal (@Donal_1) reported

    @VodafoneUK I transferred my mobile number to you from Three and took out your OneNumber plan which I was told that I would get a physical sim card for my iPhone and a eSIM for my Apple Watch Ultra 2. After registering with you and given my username and password I downloaded your My Vodafone app where I have been unable to login to my account can you tell me why I am unable to login. My mobile number I transferred to you from Three is 447472334564 and my account number is 7096323340 My username is DONALBOYLE01@. Donal Boyle

  • rock_dodd Rock Dodd (@rock_dodd) reported

    @ThreeUK and @VodafoneUK are criminally keeping quiet about the fact they don't know how to fix their phone network. They need to go out of business immediately

  • marcmc1984 Marc McMullen (@marcmc1984) reported

    @ThreeUK Companies getting worse, and just partnered with @VodafoneUK to make the biggest UK network. Time to come out of my contract now that I didn't agree to be with Vodafone

  • Ismaeeeel7 I (@Ismaeeeel7) reported

    @VodafoneUK please sort something out service is so terrible #vodafonedown

  • kipeyayoAFC 🇨🇩🇬🇭🇳🇴 (@kipeyayoAFC) reported

    @VodafoneUK Are you smoking crack or what? Wdym the help I want. I want my internet!!!! What ********

  • stefano0marsura Stefano Marsura (@stefano0marsura) reported

    Well @VodafoneUK, since I have to account all my transactions, under that 5 pounds, exactly, what ever I have to write as explaination? If there are some fees or extra charges I would like to be informed otherwise I will proceed with the authority with a complaint.

  • sharonbabes1 Mrs Robertson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sharonbabes1) reported

    @ThreeUK I'm considering 🤔moving network as you've merged with @VodafoneUK as my friend was with them and very poor customer service!! 😕

  • RichGrannell Ricky G (PoisonKop) (@RichGrannell) reported

    Yet again the @ThreeUK network is down. Just after announcing that the merger with @VodafoneUK has been completed. Brilliant!

  • m1897 MCKFLRDRP (@m1897) reported

    @johnney_cole @ThreeUK @VodafoneUK Exactly. This will be my last contract with them. Kept renewing because I was too lazy to shop around, and their deal wasn’t bad. But the deal actually sucks, if I’m paying for services they aren’t providing 🙄