Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hackney, Newcastle upon Tyne, Coventry, London, Cardiff, Halifax, Dublin, Paddington, Swindon, Southampton, Enniskillen, Lochwinnoch, Nottingham, Yeadon and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Coventry |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Cardiff |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bharat
(@honesthindustan) reported
@Xpertgasassist @VodafoneProbs @VodafoneUK VI is bakwas compny.i have purchased new sim . No is 8510981091. Paise bhi poore le loya .4 din ho gye still number is not working. Ab office office khel rahe hai...kabhi retailer kabhi customer care. Company ko paise mil gaye, retailer ko apna cutting.hindustani custmr bewkoof
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Dawn Spooner
(@tiamilodolly) reported
I left sky due to no signal when it rained etc, I’m with @VodafoneUK now and today it’s really foggy and my internet is not workable!!!
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Tracy McNamara
(@Tracy_M63) reported
@VodafoneUK why is your customer service so poor. All my husband needs is the bag to return his phone as instructed on the 27th November. 3 phone calls later this morning and still no bag being sent. It’s not difficult. !!!
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George
(@LifeOfCorf) reported
If anyone is considering getting @VodafoneUK broadband - seriously do not bother. The worst broadband I’ve ever used, lucky if you can load FaceBook on it let alone do or watch anything productive. Garbage.
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Darren
(@EastieOaks) reported
Tired @VodafoneUK so very tired of your service and to add insult to injury a £131 bill for something that isn't mine while at the same time I have a phone that I can't use because you screwed up and nobody wants to fix it. 23 October - 6 December I've waited and now I quit.
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David Rafael
(@old_09) reported
@VodafoneUK , It's not the first time when this happens your customer support is 0 YOU as a company only want the cash! Please stay away from this company as they are complete snakes! #Vodafonedown #greed #stop
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ishwar Choudhary
(@ishwarC48925992) reported
@VodafoneUK Making complaints about network issue for more than 40 days.. issue not solve..wasting time & stress to me.. last contract with Vodafone.. poor customer service.. very poor network..
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Bharat
(@honesthindustan) reported
@VodafoneUK VI is bakwas compny.i have purchased new sim . No is 8510981091. Paise bhi poore le loya .4 din ho gye still number is not working. Ab office office khel rahe hai...kabhi retailer kabhi customer care. Company ko paise mil gaye, retailer ko apna cutting.hindustani custmr bewkoof
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Kishan Kumar
(@Kishan_lol) reported
@VodafoneUK @vodafonein1 I have never come across a network that is as useless as yours is. I have been trying to make calls since morning and I can neither hear them nor can they hear me. This is going on for over six months now with no solution. I am porting to @airtelindia
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Dr Rebecca Whittington
(@RebeccaWMedia) reported
Hello @vodafoneuk we’ve been without broadband for 24 hours now. We spent at least 2.5 of those hours on your support chat, only to be told there is an Openreach problem in our area. So, can you confirm if that’s still the case in LS29?
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Kellie
(@xKellieLou) reported
@EastieOaks @VodafoneUK They are the worst team. I've been with @tescomobile for 6 years and never had an issue.
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XAir
(@XAirMedia) reported
@TFM_MarkDavison @VodafoneUK I was with @VodafoneUK and they secretly over charged me... I was paying £22 for 2GB of data unlimited phone calls and messages. I'm now with BT I'm paying £20 for unlimited data minutes and texts. Tbh vodafone is just terrible.
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Vodafone UK
(@VodafoneUK) reported
@HossamAhmedII Hi Hossam 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Areesha Evans
(@hello_reeshii) reported
@VodafoneUK I can not believe I was offered an upgrade for a phone on the 16th November that was out of stock and I'm still waiting!! Terrible service!!
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Marie Theuerkauf 🎄❄️
(@MarieTheuerkauf) reported
@VodafoneUK Requested eSIM for new phone on 29/11. Was told 24h max. Called customer service 02/12. Was told another 24h. eSIM still not working = phone not working. No banking possible w/o working phone. You are the worst! #vodafonefail
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Ryan Read
(@ryanread678) reported
@TFM_MarkDavison @VodafoneUK Wow mark this is madness I’ve order my iPhone 12 pro max on Tuesday at 6.05 pretty late for me as Normandy in and out in in under 20 seconds order for pick up Saturday 5th can’t beleave guy still waiting when that the first pro came out in October disgusting service from Voda
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Robin McKelvie
(@robinmckelvie) reported
So @VodafoneUK @VodafoneUKBiz despite repeated assurances you’ve not bothered keeping my old business landline. Going to take 10 days to get it transferred back. Terrible way to treat customers, business or otherwise. Any excuses?
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THE PIOUS!
(@LouisTehPious) reported
@VodafoneUK need help with order I've just made asap
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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ClareLouiseSimmonds
(@Clare_Simmonds) reported
@VodafoneUK Sadly the damage is done. I’m already considering leaving Vodafone due to the issues last night. The level of customer service was awful, I spoke to 4 people in total and was told contradicting things and felt extremely pressured into paying when I didn’t need to.
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Damien A Passmore
(@damien_a_p) reported
Well, @VodafoneUK, this morning you lost a customer. Two weeks of problems of your creation and "customer service" advisers that couldn't add a shred of humanity, understanding or ability to fix YOUR mistakes. Absolutely unacceptable levels of customer care.
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Martin Payor
(@PajorMartin) reported
@VodafoneUK I wish mobile data and signal in my area working as it used to. It's been more than 3 weeks now of no service! I wish Vodafone would start taking their customers seriously and stop giving excuses instead of fixing the problem. Perhaps its time to move to another provider...
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Laura Brown
(@laurabrown04) reported
@VodafoneUK hey, do I need to contact you to cancel my phone contract or does transferring my number with PAC code do it automatically?
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stephen
(@stephfnchad72) reported
@VodafoneUK Too late now. Started the process to go over to BT. I can handle issues that arise from time to time, but being lied too I don’t accept.
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Simon Hanson
(@SimonHanson) reported
Any help @VodafoneUK ???
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vicky
(@vic2405) reported
Never ever known such poor customer service @VOXI_UK @VodafoneUK been requesting a call from manager or head office address to write in a complaint worst service ever #Vodafone #voxi
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Dr Rebecca Whittington
(@RebeccaWMedia) reported
@VodafoneUK Thanks, but yesterday our live chat experience was so poor I’m not sure I’d be any further on this evening, our customer service experience has been terrible. And I am perplexed as to why it breaches data protection to tell me if there are network problems for @vodafoneuk in LS29
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(@AllPaulll) reported
@VodafoneUK Mmm bought my daughter a contract and spent 2 days unsucesully trying to get the sim to work. Have now give up with support. Any ideas? Not a great birthday present so far.
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Damien A Passmore
(@damien_a_p) reported
And the reason for this Twitter rant is the hope that someone at @VodafoneUK might realise how angry and disappointed I am, and that their "process" and "system"-led customer service set up isn't actually fit for serving customers. 72 hours for a manager callback? Pathetic.