Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Cardiff, Sheffield, Edinburgh, London, Leven, Barnsley, Camborne, Reading, Camden Town, Manchester, Bristol, Southampton, Barnet, Newcastle under Lyme and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ricflairandy
(@andyricflair) reported
@VodafoneUK Maybe @xbox should see this , as you are crippling a service they offer. @XboxSupport
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🇺🇸❤️👑 Lonnie 👑❤️🇺🇸
(@AK_907_Queen) reported
@aDatingDad @VodafoneUK Holy ****! I didn’t even use that when I was in the US …. #scammers
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Deva smith
(@Devasmith) reported
@VodafoneUK I’ve been discounted for 15 days unable to use my number due to multiple errors by Vodaphone. I’ve spoken to 14 different customer advisers and even gone to into your Edinburgh Princes street store and no one has been able to reconnect me. Can you help?
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Leah🎄🤘🏼
(@BransbyLeah) reported
@VodafoneUK ???? Help?
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Disjointed Reality
(@disjointedR) reported
Just had to deal with the bereavement service at @ThreeUK @ThreeUKSupport An absolutely disgraceful service from start to finish. You could take a lesson from @VodafoneUK on how to do this properly.
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Tia
(@tiaxbrdly) reported
@VodafoneUK hi, I did the trade in to get a cheaper contract and have been contacted that I need to send my phone out in the next 4 days but still haven’t received my free post box/ bag… any help please?
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Shane
(@shane_2219) reported
@VodafoneUK @VodafoneGroup I am appalled with your lack of service. I joined Vodafone a month ago. Not able to access my account. My data plan was not enabled correctly. You have now disconnected my line due to a “system glitch”. Pt. 1-2
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Rebecca Richards (Dr.)
(@rlrichar) reported
@VodafoneUK Thanks, but received a handset this morning - wrong handset but at least I know VF does have phones - & spent another hour speaking with 2 more resolution managers trying to sort it out, only to be told to ring back tomorrow. If you can do better, though, I'll gladly send a DM.
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DPDgroup
(@DPDgroup_news) reported
@rlrichar @VodafoneUK Hello. We’re sorry to read this, if you are having issues with the delivery of a parcel, please contact us via direct message so we can assist you. Kind regards
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Lewis Clark
(@Louse1204) reported
@VodafoneUK @HeroOfCantonUK Having the exact same problem.
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Deva smith
(@Devasmith) reported
@VodafoneUK I’ve been discounted for 15 days unable to use my number due to multiple errors by Vodaphone. I’ve spoken to 15 different costumer advisers and even gone to your Edinburgh Princes Street store and no one has been able to reconnect me. Can you help?
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Cathy Mapp
(@MappCathy) reported
from
Twyford, England
@VodafoneUK the login link you sent me for the Vodafone advantage scheme doesn’t work it says the token had expired, are you able to help?
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Shane
(@shane_2219) reported
@VodafoneUK @VodafoneGroup I contacted complaints only to be met with an obnoxious individual, uncaring and unable to understand the gravity of the issue. To tell me that it would take 3-5 working days to fix an issue that your system created! Pt. 2-2
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David Richardson
(@davyrich100) reported
@VodafoneUK I've been without a signal for nearly 4 days. Any idea re resolution eta pls?
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Kayley🥰
(@Kayley6688) reported
@VodafoneUK hi vodafone my.partner has opened a contract with yourselves and transferred a number from EE to vodafone. I can ring out but no one can ring me? Can you help?
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Rebecca Richards (Dr.)
(@rlrichar) reported
@VodafoneUK @DPDgroup_news Yes. Twice. A week after last one & still waiting for it to leave warehouse. I get daily calls from customer service managers who can only say nothing has changed. I even know name of warehouse manager. But if it helps to escalate for a 3rd time, go ahead.
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Shane
(@shane_2219) reported
@VodafoneUK @VodafoneGroup This appears to the artificial intelligence response. Link doesn’t do anything, other than the same round robin carry on with Tobi. Going to move network!!
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Geraldine Sloan
(@GeraldineSloan) reported
@VodafoneUK I'd love to know what is the ACTUAL notice required to terminate broadband. I terminated mine on 27 Nov and am told it will be cancelled today. Longer than the 30 days stipulated. Given that I terminated on 27th Nov, why can't you get my final bill (dd 28 Dec) right?
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Ben
(@bscott_996) reported
@VodafoneUK do you have any idea when the Malmesbury area might actually get working 4G again? Nothing works and I’m paying a stupid amount of money for absolutely no reason right now…
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Bubble Head
(@BubbleH00907743) reported
@dkhos @henrikkjellberg @VodafoneUK Where my fuckn earnings???? Fix the damn cashout feature on the drivers app. Its been 5 days and I still cant CASHOUT and receive the money I worked for!!!!
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Kiona_LT #FE
(@KionaPlayer) reported
@VodafoneUK Your service is terrible. Just trying to get hold of someone
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LEENA LAKHANI
(@LEENALAKHANI2) reported
@VodafoneUK your customer service is horrendous. Impossible to actually speak to someone
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David Sinclair
(@Brickinoz2002) reported
from
Mid Calder, Scotland
@VodafoneUK really getting annoyed with Vodafone’s inability to do a phone upgrade they are now saying they haven’t received our old phone when it was handed in to their store as they never sent out the pack for it I think I might need to move our whole family to EE at this rate
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Rebecca Richards (Dr.)
(@rlrichar) reported
@DPDgroup_news @VodafoneUK Hi. Can you please pick up parcels from the Vodafone UK warehouses? I'm sure anyone who's ordered anything from Vodafone in the past 3 weeks would appreciate it. Apparently there's a bit of a big problem going on. Thanks.
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3909 on
(@3909on) reported
@VodafoneUK My rewards to see when my month of free data runs out, maybe then my signal will be back to being fit for purpose?
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darrenianson
(@darrenianson) reported
@VodafoneUK What ever happened to the personal service? I just want to speak to someone that can sort the problems. I pay each month and expect a good service in response
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Alex 💙 McDevitt
(@AlexChis) reported
@VodafoneUK is it normal while waiting to port across from another company that you lose all signal for hours? I’ve got a temp number from you but no signal since this morning? Registered yesterday
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darrenianson
(@darrenianson) reported
@VodafoneUK Does anyone else have trouble with @VodafoneUK or is it just me
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Mr Goodson
(@GoodsonMr) reported
@VodafoneUK struggling with the concept of customer service tonight - no one on chat and ages on hold on the phone. What happened to your normal standards?
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Julie Jackson
(@MrsJujujacko) reported
@VodafoneUK Sent a DM but your computer doesn’t understand - poor customer service