Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Fulham, Milton Keynes, Aberdare, London, Coventry, Chichester, Plymouth, Wandsworth, Manchester, Birmingham, Blackburn, Edinburgh, Paddington, Camden Town and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Phone | |
| Milton Keynes |
Phone | |
| Aberdare |
Phone | |
| London |
Internet | |
| Coventry |
Phone | |
| Chichester |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Kay
(@dkay99) reported
@VodafoneUK You get a response from someone to Direct Message you and then you get the same shoddy customer service and they don’t get in touch. Is there no one in Vodafone that cares ?
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John
(@JohnUTFT) reported
@VodafoneUK I am not going to lie for a company the size of yours your online account portal has to be the worst I have ever seen I tried to upgrade my broadband speed and I have to phone up if I wanted to speak to someone I would of done that in the first place.
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Meaney
(@Meaney44) reported
@VodafoneUK Worst customer service I have ever received. Bar none. And I’ve sent back food twice in the same sitting with curly hairs in... #Shambles #Vodafone
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Daniel Kay
(@dkay99) reported
@VodafoneUK So this is how it works. You make a complaint on Twitter. Customer service team responds after a few minutes to DM. If you’re not by your phone at the moment they reply they disappear and we’re back to square one. What is wrong with this organisation. Vodafone Simply Doesn’t Care
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Paul Khosla
(@paulkhosla007) reported
Currently on my naughty list... @lufthansa who think ignoring refund requests for first class tickets is acceptable. @HyperopticCS who refuse to acknowledge the issue is with the circuit and not my equipment (ps guys I work in IT) @VodafoneUK who still owe me a call 1/2
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asha
(@ashasilva) reported
@VodafoneGroup @VodafoneUK why do you constantly fail to keep to agreements you make with us? If we did that you’d be quick to screw us over! Disgusting!! Absolutely disgusting
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Hemmy
(@devhemmy) reported
being a software Engineer with Vodafone @VodafoneUK as your ISP in Egypt is sort of a Nightmare I subscribed on the last 22th of October the internet only worked for 4 days and never to see it again! it is been a month and Vodafone Egypt is only telling me we are working on it?
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Ash
(@ashfaq_555) reported
@VodafoneUK for the last year or so my Vodafone signals for data in se London have been bad. To the point where I want to leave Vodafone forever. I’ve been doing Speedtest and it shows my nearest tower is in Watford other side of London. Is that my closest tower?
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eserge
(@eserge01) reported
@VodafoneUK you guys have the worst call service ever. Having problems with our service. Having to speak to an idiot only to be transferred and to be on hold for 20+ min And vodaphone is purposely capping our internet speeds we pay for 76 mbps and we are capped at 47 mbps
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David Black
(@jdtblack2000) reported
9 days @VodafoneUK and still not transferred my number over despite having pac code since day one! Another 4 hour wait for customer service beckons.
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شَاهِدَة
(@s_siddiqaaaa) reported
Vodafone absolutely shittest network going ! How is 5 of their agent tell me they’ll get back to me about an issue within 24/48 hours for weeks and now someone else goes it’ll take two weeks for the to get back to me !! Absolutely piss take @VodafoneUK
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🏴🇬🇧Scotch whisky🇬🇧🏴
(@Martin56354261) reported
@VodafoneUK Mobile data mast is in the wrong place to cover the village of Ballater as Vodafone already knows. But Vodafone won't do anything to correct the problem.
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Kieran
(@TheRealKieran95) reported
@VodafoneUK why is the live chat so poor? It doesn't even add me to a que
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Kim McLean
(@Kimmymcwom) reported
@VodafoneUK is my tweet not being seen? As I’ve tweeted three times for help and it’s been ignored not good.
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Daniel Hill
(@Danielhillactor) reported
@VodafoneUK It’s just been sorted by one of the customer service called ‘Ken’ please reward him- he’s the only one to sort it out- six days 40 hours-
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Stuart King
(@Stubiquitous) reported
@VodafoneUK wait time 11-22 minutes, I’ve been on for 1hr 56 minutes. Any chance you can help take a pac code over DPM
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Meaney
(@Meaney44) reported
@VodafoneUK Worst customer service I have ever received. Bar none.
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StevenPaddock
(@st3v3nspaddock) reported
@VodafoneUK @VodafoneUK no one has come back to me despite providing my details. Problem is still persisting.
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Chay
(@chayground) reported
@VodafoneUK Got a letter through the door saying our address can now get Gigafast, but when I try, the site says no, they can't provide it here (and the computer in customer services says no too!) Do you know if a lot of letters to Chester got sent out too early, or by mistake?
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Tom Bray-field
(@tom_bray) reported
@jackmbattersby @VodafoneUK This is after 7 months of complaining about the service... so am pleased we have finally got there........👏👏👏👏
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Just a marmot
(@yesimamarmot) reported
@VodafoneUK I'm not a customer with you but wanted to switch based on the rewards you offer, but you're saying these can change regularly?
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Sean
(@seanabletthotm1) reported
Over the past 5 weeks I have experienced some of the worst customer service possible, courtesy of @VodafoneUK. I still have an outstanding issue. Vodafone's strategy of preventing customers from contacting them appears to be a winning one. I would urge everyone to leave them asap
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Business Angel
(@hrfdbusangel) reported
@VodafoneUK Still not working and wondering why you keep sending me the same message 3 times and ignore my reply
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Daniel Kay
(@dkay99) reported
@VodafoneUK Apparently there’s a Vodafone Customer Promise but I can’t find it anywhere. It must be their promise to treat their customers as badly as possible. Vodafone Simply Doesn't Care
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Antenatal Stoke
(@toniavernon) reported
@VodafoneUK still waiting for you to supply Internet since 23 October.. We have also raised a complaint promised an engineer would come 5x now.. Still nothing beyond a joke
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very
(@kittymckaty) reported
@VodafoneUK Help. I’ve been on line with your chat team for o we 4.5 hours. At 5.24 I was transferred to Ryan, he hasn’t replied yet and I keep asking if he’s there. I’m being charged by boxing and Vodafone
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Gav-Lar
(@Gavner89) reported
@VodafoneUK folks, hoping for some help, whats the cancellation period for joining yourselves on a sim only deal, without fees? I've just moved house and 3 were terrible service to the point they released me fee free. Online Vodafone says it has great coverage in my area.
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Andrew Charlwood
(@Andy_Charlwood) reported
@VodafoneUK I submitted a complaint through the online form on the 14/11, the automatic email states 5 days is the expected response time and I've not heard anything. When should I expect a response?
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Gary L. Smith
(@strongtrophy84) reported
Usually @VodafoneUK when this problem presents, it can be resolved with either switching off Or just putting the phone on aeroplane mode for at least 5 minutes before restarting. This is the 1st notification of it's type, its appreciated as i know its a network fault not my phone
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Tom Bray-field
(@tom_bray) reported
@jackmbattersby @VodafoneUK Surprise surprise 'the system is down' so they can't escalate the case.