Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, City of London, West Bromwich, Kensington, Liverpool, Hammersmith, Egham, Reading, Pinner, Cardiff, Chipping Ongar, Maidstone, Bradford, Birmingham and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| West Bromwich |
Internet | |
| Kensington |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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james sneath
(@JamesSneath) reported
@VodafoneUK Hi, is there issues with broadband in the Tonbridge, Kent area at the moment? Had no internet all afternoon, and tried everything.
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lee stockton
(@lstcktn) reported
@VodafoneUK I'm trying to find out about trade in back every number I've been given don't work and store reluctant to helps as deal was done online any help
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Mobile Phones Direct
(@MPD_Online) reported
@StephenAHenry @VodafoneUK @StephenAHenry Hi, we are truly sorry to hear that you have experienced some issues with cancellation of your order. Please could you send us a direct message so that we can look into this for you? - MPD
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Mr H
(@StephenAHenry) reported
@MPD_Online @VodafoneUK Order was cancelled on the 19th May (less than 24 hours after order was placed) - I never received the product and so, was never connected.
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ryan
(@Survivalmast999) reported
@BBCTheOneShow Hey not sure if you dm me but I’m having issues with @VodafoneUK and @OpenreachHelp , my broadband should of been switched on 2 weeks ago and I’m getting constantly lied to by Vodafone keep giving me 6 different activation dates , the date comes and they change it
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Grant Bell #Itscomingrome 🇮🇹
(@GrantB1876) reported
@VodafoneUK Phone in stock, was meant to be collect from store but order has been mismanaged from the start. Spoken to customer services and complaints team numerous times to no avail.
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Anthony Pierce
(@anthonyjpierce) reported
@VodafoneUK My point is more about how @VodafoneUK are deliberating misleading the public with the signal checker.
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Mr H
(@StephenAHenry) reported
@VodafoneUK I've spoken with two of your customer service advisors and I'm becoming increasingly frustrated and I'm no further forward - ref number is 1922735
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Mr H
(@StephenAHenry) reported
@MPD_Online @VodafoneUK The order was placed on the 18th at 18:51 and cancelled on the 19th at 15:45. I never received the order and when it was cancelled, it hadn't even left your warehouse. @Ofcom
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Sanjoy Dey
(@iamsanjoydey) reported
Horrible service. I have been a loyal customer from long. Today I am hearing from your customer care that just to receive an OTP msg i have to recharge every month 129/- is this how you loot the customers? @VodafoneGroup @vodafone @VodafoneUK #vodafone #india #vi
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ed francis
(@pompeyhedge) reported
@anthonyjpierce @VodafoneUK I have issues EVERY single day. When 5G goes down, every single day, my 4G never gets above an usuable 1mbps, only since I upgraded to the 'best' tariff. Utter rip off. They lie about speed restriction, lie about theur signal and do nothing about it.
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Brian 🦠 #WearAMask 🦠 Mullan
(@briantmullan) reported
@VodafoneUK No reply to my latest DM 24 hours ago - Customer Experience is a little bit of why I'll be happy to move
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Lorna
(@LlamaLorna) reported
@VodafoneUK Hi Oliver. I'll have to try later as I'm at work right now and I need to speak to an agent. Is there a closing time to getting help?
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Anthony Pierce
(@anthonyjpierce) reported
@VodafoneUK And having admitted there is nothing they can do, you still want to charge £238 for me to leave. I will continue to post my crap signal vs your signal checker every day
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2021 Sucks
(@2021sucksballs) reported
@VodafoneUK @thrasher_1x4 Hint* put up more phone towers 👍🏻 pretty damn simple
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Little Ms Random
(@lilmsrandom) reported
@ICooper @VodafoneUK I'm on a contract with them, having switched in January unfortunately. The area we moved to didn't get good coverage from the network I wanted to move to. 😔
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Mr H
(@StephenAHenry) reported
@MPD_Online @VodafoneUK MPD041175563 is the order number with MPD 19227351 is the complaint number with Vodafone
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MANCSTASTEVO
(@stephen1985manu) reported
@georgiathomas94 @VodafoneUK Must of entered at least 200 comps everyone since the app came out and never won a thing
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Adam crook
(@thrasher_1x4) reported
@BenBoothPhoto @VodafoneUK @ThreeUK I'm looking to move away next month. The ability to get a signal anywhere is getting worse and worse.
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Chris Lake
(@ChrisLake1) reported
@VodafoneUK I’ve been phoned regularly by your organisation over the years of being a customer. Every time I ask to be removed from all your call lists. Every time your people say they will. Again today +44 1709 917448 calls. Why can’t you just stop calling me!
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Dave B
(@dibsta1) reported
@BenBoothPhoto @VodafoneUK @ThreeUK Worst move ever I’m leaving Three when contract up. 5G is also rubbish
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Mr H
(@StephenAHenry) reported
@MPD_Online @VodafoneUK @Ofcom I hope this is useful? It would be really cool if you could show my signature on receipt of the device? Also interesting for any potential customer(s) to realise that the contract starts once the product leaves your warehouse.
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Rob Mills
(@millszia) reported
@VodafoneUK the Internet on the phone is absolutely awful for slot the last week
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Rt. Hon. Fez
(@RtFez) reported
@Not_Froggy @vodafone Switch from @VodafoneUK, clearly terrible service.
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paul andjelkovic
(@bigpaul1953) reported
@georgiathomas94 @VodafoneUK Over 20 years with Vodafone & never received a treat??
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Mart
(@martantcon) reported
@VodafoneUK Hi, can someone please assist me with getting an NUC for my handset? I’ve submitted a form 2 weeks ago and the customer service being provided on the online chat has been scandalous!
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Lorna
(@LlamaLorna) reported
@VodafoneUK Aaargh. Can't. My phone is coming up with an error code .....google play services keeps stopping. Help! Please
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Matreyus
(@MatRey01) reported
@VodafoneUK The T&C (fine print) for PayAsYouGo is unfair. It should never charge to connect with a Vodafone service or Vodafone website.
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Mobile Phones Direct
(@MPD_Online) reported
@StephenAHenry @VodafoneUK @StephenAHenry Hi Stephen, the return was completed on 01/06/2021. Have you paid the first monthly bill issued for the time connected? Once this is paid, this should signal the termination of the contract. - MPD
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Grant Bell #Itscomingrome 🇮🇹
(@GrantB1876) reported
Now 8 days and counting since I was meant to receive my new phone. Is there anyone who has worse customer service than @VodafoneUK?