Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Southend-on-Sea, London, Manchester, West Bromwich, Hampstead, Camden Town, Birmingham, Cambridge, Salford, Glasgow, Maidenhead, Dublin, Guildford, Wandsworth and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| London |
Internet | |
| Manchester |
Total Blackout | |
| West Bromwich |
Internet | |
| Hampstead |
Internet | |
| London |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mathew Edwards
(@maf_edwards) reported
@VodafoneUK Hi. It appears my sim card is broken so can't make calls to ring the customer services to report it. How can I order a new one?
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Vittoria Gallagher
(@Vitt2TsNoC) reported
I need @joelycett to help me with this @VodafoneUK ****. Nearly 4 hours in. Lied to. Gaslit. Told they can't hear me. Hung up on. 17 phone calls. 18 web chats. And still not even close to being able to a/cancel, and b/get my PAC code.
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Wayne Stewart
(@Hooty1981) reported
@VodafoneUK wheres the loyalty??? 15 years with vodafone but wont waive the £90 left on a 1 month contract - poor show - @O2 make me a offer
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Beccy talbot
(@beccytrm1) reported
@VodafoneUK no signal for 4 days, says problem is fixed online. It’s not! None of your online services contactable for help. Not able to speak to some for help. On call for the hospital, this is putting patients at risk!! Crap customer service! 🤬
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Captain Chaos
(@davidgmurray) reported
@Vitt2TsNoC @joelycett @VodafoneUK I had a similar experience with Vodafone. I will never use them again. Good luck
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WARREN SHEPHERD
(@womasterg) reported
@VodafoneUK Any chance u can let me know when the maintenance on the mast near portree on the isle of Skye is likely to be done the signal has been terrible for 2 weeks ?
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Wayne Stewart
(@Hooty1981) reported
@O2 will you answer ya phone if i give up and cancel @VodafoneUK ???
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Xander
(@RegalZade) reported
@Vitt2TsNoC @VodafoneUK They’re a bunch of arseholes, I’ll never use them again after they upgraded my iPad but didn’t cancel the old contract, my fault for not checking that I wasn’t being fleeced…apparently
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seiichi8899
(@seiichi0679) reported
@Qualcomm @VodafoneUK Snapdragon 888 fever is abnormal. I wonder what the developers are thinking about when developing, try using a smartphone equipped with Snapdragon 888 that we developed once! Fever abnormality, Qualcomm's idiot
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Tom Neal
(@TomNeal89) reported
@VodafoneUK I know about the iPhone as I was ordering I just can’t believe how every year you manage to be worse at managing the volume of traffic. For a big communications company it’s a poor show that your phone lines and website get crippled. Please sort it out for the future!
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Scott McAneny
(@S80Mc) reported
@VodafoneUK ha to one of the worst UK mobile operators at the minute. 1hr wait to speak then put on hold, 2hrs, beep beep, line goes dead. No call back
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liz
(@lizzynuo) reported
@VodafoneUK your contact us page on your site doesn’t even work. I’ve been trying to speak to an advisor all morning… my contract has ended and I want to cancel my plan.
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kris clark
(@clarkyne23) reported
@VodafoneUK Hi i have done all of the above also phoned customer service who advised me to go in store. I have also tried web chat.
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JavaScript➕Coffee🚀 Faye
(@JavaScriptCoff1) reported
Customer service that involves having to convince a chatbot to let you speak to a human… @VodafoneUK not cool
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kris clark
(@clarkyne23) reported
@VodafoneUK whats the crack with the NHS discount code not working keeps crashing at checkout?? Went to the shop chocolate fire guard comes to mind ……????
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Peter Bradbury
(@Braders4) reported
@VodafoneUK Hi Team. As a (very very long term) customer why is my “special offer” to upgrade more expensive than Joe B getting one? Loyalty eh🧐??!!
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SammySalsa
(@TheSammySalsa) reported
.@VodafoneUK once again issues with my upgrade and after 14 years I’m off - can someone give me a call as both 191 and webchat have cut me off. Just want to cancel all my plans. Oh and make it quick already wasted 3 1/2 hours @MoneyTelegraph @MartinSLewis
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Youngsy
(@KickOffConcepts) reported
@VodafoneUK is your data network down in N8? There’s no symbol where 5/4/3G/E should be and I can’t connect unless on wifi
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Vittoria Gallagher
(@Vitt2TsNoC) reported
@VodafoneUK @brynna87 Yes. And surely you know they're having technical issues that mean they can not hear customers on the phones? OR was that a lie?
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Scott McAneny
(@S80Mc) reported
@VodafoneUK has to be one of the worst UK mobile operators at the minute. 1hr wait to speak then put on hold, 2hrs, beep beep, line goes dead. No call back
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Smith93725157
(@smith93725157) reported
@VodafoneUK That sounds ok then thank you, also, I have the order via the Samsung website, but their order tracker seems to be down too now, could I track the order on your website?
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Make Each Day Count!
(@onewishfortoday) reported
@VodafoneUK cannot 'hear' customers who telephone them! - Four attempts to get through today for help, then automatically cut-off!! I do not want to explain everything over 'webchat' I want to talk!!
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L-J Brown
(@LJBrown1986) reported
@VodafoneUK absolutely appalled at the treatment I have received since Thursday. You cut me off incorrectly, I still have no services and your Customer Service is absolutely SHOCKING telling me they can’t hear me and to call back in 3 hours! Absolutely fuming doesn’t cover it.
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Tonyfluffbonce
(@tohaboo) reported
@Vitt2TsNoC @VodafoneUK This is not accidental. This is at least under investment in customer service. Anyone tempted to sign up with them take note.
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Vittoria Gallagher
(@Vitt2TsNoC) reported
@davidgmurray @joelycett @VodafoneUK As soon as I’ve cancelled I will never ever speak with them again. Four hours of my life and no closer to getting anywhere. Will have to go in store.
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Ninja Ned 🔰
(@AdamMannowski) reported
@VodafoneUK your virtual robot assistant & live chat is the worst. Literally about to order a new phone & it all disappears ffs
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Leon Lavender
(@BiLionLeon) reported
@VodafoneUK I left the bot chat because it asked for my account details which I don't have because I'm not a Vodafone customer, I couldn't move forward with the chat
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Vittoria Gallagher
(@Vitt2TsNoC) reported
@brynna87 @VodafoneUK Nope, they've said they're having "local technical issues" today and I need to go in store.
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dan
(@dantheman19970) reported
@VodafoneUK Hi they I managed to solve all of the problems yesterday and today all set to get my phone on the 24th
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M V Sharma
(@mayank31) reported
@VodafoneUK Your DM service is too intelligent I think for my simple brain. Iv just tried sending a message and it just takes me to the AI… if noone is able to discuss, that is fine. Iv got 3 days to end of contract and will just move.