Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Milton Keynes, London, Halifax, Hammersmith, Glasgow, Southall, City of Westminster, Hemel Hempstead, Portsmouth, Cardiff, Didcot, Edinburgh, Witham, Hackney and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
Internet | |
| London |
Internet | |
| Halifax |
||
| Hammersmith |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Southall |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@sarah____x) reported
@VodafoneUK how do i make an official complaint?!
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Richard Rear
(@RichardRear) reported
@VodafoneUK I talked to a tech advisor on the phone £ he said the ‘Phone’ & ‘Mobile’ lights will always be off on the router & should never come on. Is this correct? 🤔
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Adnan's World
(@AdnansWorld1) reported
@sarah____x @VodafoneUK I have been trying to complain for so many days now. They just keep sending me threats to pay. But no one available to resolve issues. Found an email. They say its a dead email. I give up. Take me to court. So I can sue them.
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Shirley Graves
(@Shirley321567) reported
@VodafoneUK Still waiting for you to cancel my phone contract you said it would be 24 hours I'm still waiting glad I didn't end going with Vodafone
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Monkee Bitcoin 🙊
(@MONKEEBITCOIN) reported
Absolutely shocking customer service from @VOXI_UK and @VodafoneUK 6 weeks I’ve had an issue with not receiving calls. I’ve lost £££ and potential new clients. Pushed from team to team and now been told deal with it online. #disgusting
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Marc Whiteside-Ehlen
(@Marcopolojedi) reported
@VodafoneUK hi team, i am still having trouble wuth my issue on my DM thread, please can someone help me
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Emily Acquaye
(@emilyacquaye) reported
@VodafoneUK can anyone help with a broadband query? Purchased 180 days ago and no voucher as promised??
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Mark A
(@mark24_07) reported
@VodafoneUK Have DM’d but message an advisor was never given as an option
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Adnan's World
(@AdnansWorld1) reported
@VodafoneUK disgusting company. Holds no responsibility, breach of contract, and still demands payments when customer is left with no choice but to stop dd. Broadband drops every 5 mins
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Mike Tubby
(@MikeTubby2) reported
@DavidDavisMP @VodafoneUK All from the communications company that refuses to accept email correspondence and does not publish a postal address for customer services either!
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Matt Jacklin
(@mattjacklin) reported
Hi @VodafoneUK can you please advise me who I can speak to ( not Tobi the auto robot again at) to find out why I have been charged by Vodafone when I have not been a customer since November. Thank you
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James Newcombe
(@jnewcs) reported
@VodafoneUK you guys really need to sort your automated voice recognition telephone system out. Spent 5 mins going round in circles before I got through to someone who could actually help.
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Stuart Catchpole
(@StuCatchpole) reported
@VodafoneUK I’ve been on hold for an hour and a half after getting booted off your call system first time and the myvodafone online system being of no help at all! Please advise.
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🚹
(@rpy_261) reported
@VodafoneUK why is it hard to cancel a subscription ?
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r o s e
(@roseanna_g) reported
@VodafoneUK Trying to click "home broadband" after logging in with my pay as you go mobile account errors out (error code for your devs: BJC_INVALID_USER_TYPE Business/Consumer PAYG buying Broadband is not supported by Re-invent)
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G
(@GW_13) reported
@VodafoneUK Get what sorted? The signal is near enough non existent on a good day anyway so not having a signal won't make a difference
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Adnan's World
(@AdnansWorld1) reported
@VodafoneUK I have been trying to get an email for voda. I have been paying for a broadband which drops every 5mins. Now its totally gone as poor Vodafone hasn't received payment. How does it feel. Absolutely the worse customer interaction. Its non existent. I am fed up, wasting.
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Paul
(@MrPaulCoder) reported
@VodafoneUK hi - I can’t connect to anything Microsoft using home BB, but I can via the mobile network - you guys having issues?
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Emma Caulfield
(@emmafc87) reported
from
Rochdale, England
@DanJCaulfield @VodafoneUK Absolutely shite company with horrendous customer service
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D P
(@diaryfriday) reported
@VodafoneUK no data signal around Raynes Park station SW20 -
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AREuGOD? ➐︎
(@VanKoops) reported
@VodafoneUK At least make Vodafone Ghana a better network
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✌🏻Gary/Gawy✌🏻
(@DarkNightMoofie) reported
@EE hello. I’m thinking of moving to your network from @VodafoneUK in November due to poor service and I’m wondering if there’s any limit on using my mobile hotspot on your unlimited data tariff since I use it to power my internet radio since I don’t have WiFi?
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Souffle Girl
(@SouffleGirl13) reported
@VodafoneUK I dont really have the time to waste another 2 hrs telling someone the issue again to be told they dony know whats happened, the price has gone up & I'll have to wait another 3 weeks for installation all cuz YOU CANCELLED MY ORDER WITHOUT REASON!!
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Richard Rear
(@RichardRear) reported
@VodafoneUK Hi, I’ve finally managed to connect to the internet with the help of an engineer visit following my broadband service activating on 25th March, but the ‘Phone’ & ‘Broadband’ lights on the router won’t come on at all. Can someone help me with this ASAP please?
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Chris Thompson
(@ChrisTh14698015) reported
Hey @VodafoneUK, new customer here. How the HELL do I get to speak to a human being at your company. I'm already DEEP in buyers remorse. Please don't offer social media, email or online chat solutions - read the problem and respond appropriately.
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@NordicRoots
(@GrabLifeAndRun) reported
@NCLairport 🙄 Just rung to speak about disabled parking to deliver my parents, luggage & mobility scooter tonight. Voice recognition on your answer service misdirected me then cut me off! I’ve now had a text from @VodafoneUK saying I’m being charged an excess fee for the call 😳
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Digital
(@andknackered) reported
With @vodafoneuk 20 years. OneNet service starts, free landline number, great. 5 years ago they add another landline number to my account, error, told its free. 2 months ago they start to charge £12 for MAIN 1st number (mid contract) and say nothing they can do about it. -6 hours
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Blogdroed 🏴
(@blogdroed) reported
Hi @VodafoneUK I've tried using the automated chat on your website but TOBi doesn't seem to be working ... can you help?
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Lauren
(@laurenwar96) reported
@VodafoneUK well I’m shocked, after being a loyal Vodafone customer for many years I now think it’s time for a change after receiving the worst customer service I have ever experienced.
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🚹
(@rpy_261) reported
@VodafoneUK You annnoying af , I been calling they say to contact by chat, I do that then the chat tell me go on the website and then ur website tell me to call you… I just want to cancel a plan man fs