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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Glasgow, Brighton, Neath, Lancing, Hammersmith, Bracknell, City of Westminster, St Albans, Islington, Edinburgh, Barnet, Manchester, Birmingham, and Bishops Stortford.

CityProblem TypeReport Time
London Wi-fi 1 hour ago
London Internet 2 hours ago
London E-mail 2 hours ago
London Internet 6 hours ago
Glasgow Internet 9 hours ago
Brighton Phone 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • georgereeves64
    George Reeves (@georgereeves64) reported

    @VodafoneUK can you cut the endless waffle when we try to top up, now we have to listern to an ad before we go through the usuall crap of blah blah blah press 1 drivel drivel drivel press 1,more crap press 2 , don't you want our business? I just want to put my voucher number in.

  • scottmacg3469
    Scott (@scottmacg3469) reported

    @VodafoneUK Another outage on Vodafone internet tonight in Glasgow. What a shite service they provide.

  • _Fhunner
    Fhunner (@_Fhunner) reported

    Are there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK

  • RobinNakamoto
    Robin Nakamoto (@RobinNakamoto) reported

    @VodafoneUK How about you fix your 5G instead?

  • rhyshunt5
    Pasty (@rhyshunt5) reported

    @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

  • BozBey58
    BozBey (@BozBey58) reported

    @VodafoneUK Why would a company like yours, which makes billions of dollars, use some pointless virtual assistant called Tobi? Because of that stupid Tobi, I can't get my work done, nor can I connect with a customer agent. I've never seen such a stupid system.

  • M_AJ_Roberts
    Martin Roberts (@M_AJ_Roberts) reported

    @VodafoneUK shocking customer service at Bury store, completely dismissed my concern and fobbed me off with the call customer services

  • Paul_da_Rita
    Paul da Rita (@Paul_da_Rita) reported

    hi @VodafoneUK - over the last few months your coverage has got so bad that I not only don't get a signal in my village, but I have problems in central London too. Any particularr reason for this? Given it's a business phone, it's not ideal!

  • HelloPurgatory
    Hello Purgatory (@HelloPurgatory) reported

    @VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.

  • Kate21Reed
    Kate (@Kate21Reed) reported

    @VodafoneUK Why is it so difficult to redeem the gift card for switching to your broadband? On phone to customer services for 50 minutes. Link doesn't work, customer services just want to sell me something. Help!!

  • justin_arnold
    Justin Arnold (@justin_arnold) reported

    After 25+ years with @VodafoneUK ,I’ve finally realised customer loyalty means very little. Endless emails about “valuing customers” and the rewards programme, yet after applying for multiple events and offers over the years I’ve received absolutely nothing… NOTHING.

  • eva_offord
    Eva Annamarie Offord (@eva_offord) reported

    @VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!

  • MillieSansoye
    Millie (@MillieSansoye) reported

    .@VodafoneUK has to be the worst broadband ever. It’s been cutting out for months and then cut during a job interview…no wonder I didn’t get the job because of how unprofessional I must have seemed cutting out in the middle of the interview!

  • RedsfanJD
    RedJD77-78-81-84-05-19 (@RedsfanJD) reported

    @VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach

  • montyclapton5
    Martin Parry (@montyclapton5) reported

    @VodafoneUK why does everyone in your customer care team want an argument...Worse service l have ever had..over 15 minutes each time l call to get no where.. Useless embarrassing company..

  • griffwebber
    Griff Webber (@griffwebber) reported

    @spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite

  • Joses_World
    Basic with Life (@Joses_World) reported

    I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

  • zara64935
    zara (@zara64935) reported

    @VodafoneUK I’m stuck in Dubai, you’ve disconnected my service. Please contact me asap

  • CityFibre
    CityFibre (@CityFibre) reported

    @hollymorgs @VodafoneUK Sorry to hear about the trouble your father has been having with his installation. Since the service is with Vodafone, they are responsible for managing and scheduling all installation appointments. Please continue to coordinate directly with them to get this resolved. Thank you.

  • DocThomson
    Richard Thomson (@DocThomson) reported

    @VodafoneUK your customer service and dysfunctional relationship to @BT Openreach is disgraceful. Farmed out to chatbots and offshore call centres. No continuity. No accountability.

  • atjames88
    Adam James (@atjames88) reported

    @VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

  • CityFibre
    CityFibre (@CityFibre) reported

    @fankle_steve @VodafoneUK Sorry to hear about the delay with your connection. Please reach out to Vodafone directly regarding your installation and service status. As your service provider, they manage all scheduling and can provide the most up-to-date information on your appointment and connectivity.

  • DPB037
    Dann 🧜🏼‍♀️ (@DPB037) reported

    @VodafoneUK hiding their customer service behind a paywall. I want to talk to you about my bill, but I can’t talk to you about my bill unless I pay what you decide i owe. Counting down the days to freedom! 🤮 awful experience start to finish, would not recommend.

  • macon1375
    Mark Connolly (@macon1375) reported

    Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

  • xOM_C2
    xOMC2 (@xOM_C2) reported

    Why is the @VodafoneUK E/4G/5G phone signal across the UK so bad, especially when you’re on a train!!

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • Mafri15
    F2K (@Mafri15) reported

    @VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys

  • YewneekPhoto
    Moi (@YewneekPhoto) reported

    @VodafoneUK have you got anyone in the UK I can speak to? Actually call, speak, voice? I cannot undertand the heavy accents of your retentions teams and it clearly is bad for your business. A human would be nice.

  • Sheffield128
    Delwar Ullah (@Sheffield128) reported

    @VodafoneUK Gemini has just told me she’s now on your platform that is fantastic. I’ve got a on my phone right now. Can I make a little suggestion? Get rid of Toby? Let Gemini do that job from a customer that has been with you since 1995.