Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Reading, Halifax, Dublin, Blackburn, Batley, Southwark, London, Thatcham, Poole, Wembley, Dartford, Hackney, Newcastle upon Tyne, Coventry and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Halifax |
Total Blackout | |
 Dublin |
Internet | |
| Dublin |
Total Blackout | |
| Blackburn |
Internet | |
| Batley |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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kelsang
(@kelsangdongsar) reported
@VodafoneUK my partner r having issues with the app. I managed to upgrade but his account is not showing any upgrade, info, plan, etc. nothing… can you direct us to someone who can help?
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Natalie Driscoll
(@missdriscoll) reported
@sophinaWP @VodafoneUK This is also happened to my mum yesterday via a 3rd party,. credit check fail wasn't confirmed,only suggested. At the moment a credit check isn't even showing on report. Possible the orders can't be processed because website down?
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Harry Pym
(@HarryJpym) reported
@VodafoneUK hello, I have recently changed to Vodafone from EE and used my PAC code. However none of my texts are delivering and it’s showing my new number instead. Can I get some help please?
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Harly
(@HarlySelf) reported
@VodafoneUK No need, I’ve spent more time on the phone to you with my wife’s phone than actually using your service! Shocking provider, I’ve notified Ofcom of my experience. I have no faith this will be sorted 2moro. Then I’m cancelling. Back to @EE they do it the right way!
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Marc Chand
(@MarcChand) reported
@VodafoneUK Our street has had daily internet dropouts since 22/10 due to a power issue at the cabinet that is still not resolved by @WeAreOpenreach. You have not got back to me on 2 occasions and I haven't received compensation. Why can't any ISP communicate with @WeAreOpenreach
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Matthew Goodall
(@goodall_matthew) reported
@VodafoneUK i was trying 2 do my upgrade with black friday offer but i couldn't sign in kept say can't find details saved offer 2 my email and know it gone from basket and can't upgrade was thinking of leaving network
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Grant - 🧑💻
(@GWeaths) reported
@VodafoneUK has to off the most unstable WiFi connection ever. Always dropping out, not even full house coverage. Then you contact customer service, and spend 2 hours on the phone. Then the same again happens over and over again.
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Andrew Weaver
(@ajweaver100) reported
@VodafoneUK Very convenient that you took your web site down today then with only a few hours to go. Shame
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Ogungbite Olaniyi
(@olaniyi2oguns) reported
@VodafoneUK this a terrible company to deal with it. I was debited for service they refused to offer and refused to refund my money for over 2 months now despite the promise of refunding within 14 working days. A terrible company indeed
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Dano
(@danob555) reported
@RidgTweet @EE @VodafoneUK wrong stay away from Vodafone ££££ and **** covered Giffgaff cheap and runs on O2 signal Vodafone is shite stay clear
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Rachel Bagshaw
(@RachelBagshaw4) reported
@VodafoneUK Please could you connect your customers that are also paying for a service and not getting one?
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Matthew Goodall
(@goodall_matthew) reported
@VodafoneUK I been working past 4days and was still going 2 buy it 2night but can't as websites down and if offer end 28th why is website down so people can't buy
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Steve White
(@stevewhite61) reported
@VodafoneUK After last night’s farce, tried to ring to actually speak to someone, only to be texted a link which was useless as no one available. How do I make a complaint about the complete lack of service?
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Graham #misstoby 🐝
(@39flyer) reported
@VodafoneUK Having been in your chat que for 21/2 I have finally given up. What a pile of crap it is
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Stewart Godfrey
(@jpc016) reported
@VodafoneUK Can someone please help me urgently. My broadband should have been installed on 18/11 and I am still waiting for it to be started. My current ISP will be stopping my service on Monday. Need urgent help
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Sufi_FX
(@SufiFX) reported
@VodafoneUK How do I check if there is a problem in my area?
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MaxProvider.net
(@maxprovider) reported
@VodafoneUK Terrible company
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Kathy Slack - Gluts & Gluttony
(@gluts_gluttony) reported
@VodafoneUK I can't get your online customer service bot to Tobi to work. I need to speak to a human about my recent upgrade please.
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Steve White
(@stevewhite61) reported
@VodafoneUK Just had the usual waste of time trying to upgrade. Tobi no help and got cut off from online advisor! By the time I tried to ring “team not available”
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D
(@DrDSahdev) reported
@VodafoneUK Why is my Login blocked? Your customer care execs have no clue! Shameless state of affairs. Poor customer service. How come Ur engineers are sitting at home while we suffer ??? WHY WHY WHY??? @Ofcom VODAFONE HAS HISTORY OF CUSTOMER SERVICE. HENCE PROVED.
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Almin
(@_almin) reported
@VodafoneUK Ben wifi calling does not support SMS, SMS is used as 2FA for many payment apps. Switching off all available bands in area is impacting your customers who depend on SMS 2FA authentication. So no, wifi calling is not a solution. Not to mention you must be indoors to get wifi.
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HIREN PATEL
(@hpatelB21) reported
@VodafoneUK switched broadband to save some money with all cost of living going up...but by God your speeds are awful wish I never moved from my former ISP. Have a 2 year term too...can't even watch Netflix show without if buffering. It's the only device streaming
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Smilie Sarah 😁🍃💚🍃
(@smiliesarah) reported
@VodafoneUK after 20 years as a loyal customer it’s time we break up, it’s not me it’s you! Have never missed a bill payment at anytime, have a v good credit rating and had hoped to continue with you. Your new system of checks when upgrading is awful at best #badcustomerservice
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Harly
(@HarlySelf) reported
@VodafoneUK omg what rubbish service. Ported number from EE to Vodafone last Tuesday, port goes wrong and I have no data. Told they have to disconnect & reconnect me. Told to wait 24 hrs, nothing. Told to wait 48 hrs, nothing. Just been told to wait another 24 hrs WTF?! #vodafone
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Dan Grott
(@danmm27) reported
@VodafoneUK @AppleSupport @Apple Network Issue effecting Vodafone’s Network only on iPhone 13 Pro & Pro Max models
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Hamid
(@haml87) reported
@VodafoneUK is there a problem with your systems? The app isn’t working and I can’t add the data plan to my watch
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Matthew Goodall
(@goodall_matthew) reported
@VodafoneUK I will go else where was trying since 8pm couldn't do it cause app said couldn't get details and i been a customer for over 20 years never had a prob upgrading this is the 1st time. Been a loyal customer does get u know where i know its not ur fault
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djwefc78
(@damienweston) reported
If you’re thinking of ever using @VodafoneUK - don’t bother! Without doubt the worst customer experience I have had the misfortune of ever having.
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Rob Moss
(@TheOtherRobMoss) reported
@VodafoneUK - I’m trying to move my number from a SIM only contract over to my new phone, which arrived yesterday. TOBi Chat is absolute crap - how do I actually make this happen, please..? DMs open!
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Craig Ratcliffe
(@craigratcliffe) reported
@VodafoneUK I can’t get through to anyone online as demand is too high. Like many, I’m sat waiting for my new iPhone upgrade after being told 2-4 days on 27/10. While I understand there are delays, to continue paying a ludicrous amount on my contract is unacceptable. Can you help