Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (66%)
- Phone (17%)
- Wi-fi (11%)
- Total Blackout (4%)
- TV (1%)
- E-mail (0%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Reading, London, Sutton in Ashfield, Birmingham, Sherborne, Norwich, Northampton, City of London, Southall, Cambridge, Burton upon Trent, Kingston upon Hull, Batley, Salford, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 24 hours ago |
|
London
|
Internet | 1 day ago |
|
London
|
Internet | 1 day ago |
|
Sutton in Ashfield
|
Phone | 1 day ago |
|
London
|
Phone | 2 days ago |
|
Birmingham
|
Wi-fi | 2 days ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nannyof2 (@CayC73) reported@VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !
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Dangerman (@unluckyclay1981) reported@VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)
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Michael C (@bigmickc22) reported@VodafoneUK what the keck is wrong with the connection in Glasgow. Sitting at 4G all day. This far on the whole UK should be 5G all the time. Poor service
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Nigel Leeder (@qm8tknfyjy) reported@SimonDanczuk @VodafoneUK No, no network makes money of it
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Neil DOWNTON (@Nei70Neil) reported@NileGardiner @VodafoneUK Don't be so ******* stupid
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Fefella (@FefellaLou) reported@Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told
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GIA (@seen_less_1) reportedHi Vodafone UK. I have an LG GR500FD that is locked to Vodafone UK. The phone displays “Invalid SIM card network lock.” I am currently in Nigeria and need the Network Unlock Code (NUC/NCK). Your online NUC form and webchat aren’t working for me. @VodafoneUK
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ReformYorkshire (@ReformYorkshire) reported@MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.
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Odette (@OdetteBougette) reported@VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!
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Chris Ross-Lewin (@crosslewin) reported@SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution
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Brianlfc0210 (@brianlfc0210) reported@VodafoneUK Trying to report a stolen phone out of hours and your silly answering service keeps telling me your offices are closed. I know they are closed thats why im trying to ring the out of office number
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flatcapblade (@themblades1889) reported@VodafoneUK what’s point in having a sim with you if all I get is no ******* service
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restore britain, send them home (@James79792160) reported@VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants
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bjc (@bjc5473) reported@sabastiannjnp @Iromg @VodafoneUK They will be when thousands do the same. I take it your a long life customer then🤔
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CommonSensr (@CSensr81544) reportedAlready dumped @VodafoneUK I will not pay premium charges to support this action.
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bjc (@bjc5473) reported@craigaradford @Iromg @VodafoneUK It’s called making a statement. These companies need to understand that people are sick of funding others. So are you a vodaphone customer Craig.
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Or Sassur (@Orsassur2) reported@VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.
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Glenna George (@Glenna12) reported@VodafoneUK , I have moved over to you and inserted the new sim card. I supposed to keep my mobile number. I currently no network access . How long does it take for my network access to kick in?
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adyh (@EuclidAlgorithm) reported@Igenetix @Iromg @VodafoneUK No they didn't you stupid old ****.
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CJ (@CJ8316758312135) reported@DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...
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Steve Harris🐺🦞 🇺🇦 (@SteveJHarris) reported@VodafoneThreeUK @VodafoneUK @ThreeUK In the last month the Three signal in Stonehaven town centre, Aberdeenshire has deteriorated beyond belief. You can sometimes make a call but nothing else. What has happened?
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Robert Kilcoyne (@robkilcoyne) reportedDear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!
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Quentin Stephens (@Quentin_Stephen) reported@VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.
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Brian Moore (@BrianMooreAV) reportedWhat exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.
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Janice Elaine (@JaniceGaches) reported@POldfieldMusic @Iromg @VodafoneUK We don’t need reform to tell us this country has gone to the dogs anyone with half a brain cell knows it and if you can’t see it you’re the ones who need the help
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SendCake Films (@SendCakeFilms) reported@ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦
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Jay Ramella (@ramella_jay) reported@SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!
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Hywel Evans (@hywelsuchevans) reportedJust had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?
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Heather Roberts (@HvrRoberts) reported@VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!
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Matthew Laughey 💙💛 (@laughey_m) reported@VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???