Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Blackburn, Fulham, Milton Keynes, Aberdare, London, Coventry, Chichester, Plymouth, Wandsworth, Manchester, Birmingham, Edinburgh, Paddington, Camden Town and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Fulham |
Phone | |
| Milton Keynes |
Phone | |
| Aberdare |
Phone | |
| London |
Internet | |
| Coventry |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Markus Hippi
(@markushippi) reported
@VodafoneUK I have also been listening to customers experts telling me that I need a new price plan, I’ve been told how roaming works (I bloody know), and the favourite thing is, two times I’ve been promised a phone call if the fix they try doesn’t work.
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Jamie
(@jamiesense_) reported
@VodafoneUK All the problems Monday, then Tueaday Morning At the minute keeps going off then back on every few minutes.
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Sarah
(@saradwhit) reported
@LorraineBa48668 @VodafoneUK I'm imaging that reaching out on webchat will be difficult? With no broadband. I'm in Hampshire too and have reported problems since yesterday...
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Danielle Alexander 🇬🇧🇬🇾
(@_deedee33) reported
@VodafoneUK We were expected to go live on the 11th April. I’ve been on call to your technical support team for 1hr 30 minutes and nothing is getting me anywhere. I’ve been told to unscrew the screws on my open reach DSL and now I’ve hung up the call because I’m getting nowhere
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Martin McMullen
(@martin_mcmullen) reported
@VodafoneUK hi guys I wonder if you can help my sisters deceased husband had his phone disconnected last year you guys had his number moved from pay monthly to payg so he could still receive messages (his friends cont to do so after his death) when asking if it could be 1/2
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David.J.Duffill
(@DDuffill) reported
Absolutely poor service from @VodafoneUK home broadband. Gone from 50mbps, to 20mbps to nothing. I cannot work with no internet! Unfortunately this is the 10th I’ve had issues either fix your poor network or I’m going elsewhere. #terrible #shoddyservice
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Gary 😎🇬🇧
(@GaryJ1872) reported
Trying to get through to @VodafoneUK and no shocks that there app is down.
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Rach
(@FlyingTeatowel) reported
@VodafoneUK Your service has been utterly abysmal. Internet drops out for hours at a time. Can never get a response from anyone. Sort it out.
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Michael Di Stefano
(@DiStefano1410) reported
Just received a notification from @VodafoneUK that my price plan will be going up by 13.9%! WTF! Thank God, all my contracts are coming to an end this month, might be time to move!!! I’m just curious, are they paying their staff, 13% more? #AskingForAFriend
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🆁
(@TheyCallHimR) reported
@fulltimeopinion @VodafoneUK Going round in circles with them. It’s beyond a joke. They make it so difficult to cancel your contract when you’re already out of contract!
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jonnie
(@Johnboy72712037) reported
@VodafoneUK Vodafone broadband is not bad. But their customer service department is well below par was on the phone to them for 2.5 hour's yesterday over 2 calls and still not sorted
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BozBey
(@BozBey58) reported
@VodafoneUK I have internet at first, but my internet is very bad as there is a problem with the phone line I use. As my second question, why was the raise made even though I was told that there would be no price difference or that there would be no raise?
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Matthew S
(@kingstrato) reported
@VodafoneUK have been trying to get through to you for 3 days. Do you employ any customer service people to operate the online chat function?
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Rachel Schott
(@rachelschott_) reported
@VodafoneUK our wifi has gone down numerous times over 9 months. We have called everytime to get it fixed but it keeps happening! Have tried to leave but have been told I need to pay an early leaving fee but your service is horrific!? Many hours wasted getting nowhere.
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sue rees
(@slr2001) reported
@VodafoneUK been a customer for years and yet once again my watch connectivity has dropped and I can’t get it back on advisor patronising offering me a costa voucher!! What good is that I want my watch connected yet I’m still waiting
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Danielle Alexander 🇬🇧🇬🇾
(@_deedee33) reported
@VodafoneUK I wasn’t asked to test the socket all I was asked was to restart the route about 15 times and nothing was sorted. I have a flashing red light on my broadband device. I need this fixed and I need to know thst im not going to be charged for a service I’m not getting
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柚子が採れました
(@liplicker66) reported
@WelliXL @VodafoneUK I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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Sandra Hutchinson
(@sa_hutchinson1) reported
O2 gets a big 👏👏👏for customer service. Not only a human at the end of the phone but a call-back too. Thanks @O2. @VodafoneUK great & helpful on Twitter but not elsewhere.
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Graeme 🇬🇧🇬🇧🇬🇧
(@skiddy1962) reported
@VodafoneUK Too late believe me I wanted to stay. Plus have you tried to cancel on line. It’s a mare. Genuinely sorry to leave / leaving
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BozBey
(@BozBey58) reported
@VodafoneUK i really need help!!!
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AJ
(@ajqb86) reported
@VodafoneUK once again the mast has gone down for my area, this is literally the tenth time it’s happened since I joined in November, maybe it’s time you cancelled my contract FOC!!
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🆁
(@TheyCallHimR) reported
I want to cancel my broadband contract. I csnt get through to speak to anyone on the phone or through online chat. Can you message me so i can get this sorted!! @VodafoneUK
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🆁
(@TheyCallHimR) reported
How ironic that i can’t speak to an agent right now as i want to cancel my broadband contract which I’m actually out of contract with already! @VodafoneUK
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Jamie
(@jamiesense_) reported
@VodafoneUK @_deedee33 My wifi has gone down yet again. When is it getting fixed?
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Dave Angus 💙💛
(@WAFLL_1919) reported
@AhmedShelbaya @VodafoneUK 14 years loyal customer 3 accounts 1 account out of contract since Sat Trying to upgrade but your customer service is shockingly bad! Been on chat over 2 hours and been transferred to 4 different teams. Rang and they don't care either. #useless
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Divesh
(@Divesh77491748) reported
@VodafoneUK @zobomw1 My apple services and home broadband are down too all day
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SIAN WILLETT
(@willett_sian) reported
@VodafoneUK Absolutely shocking after 1.5hrs on to CS they are saying we are not eligible for the rewards that made me refer to VF and made my father a brand new customer of VF! Telling me to phone Amazon and find out where our reward is! Is this what you call customer service?
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cerys
(@cerysg77) reported
@VodafoneUK You shut off my data and said it was temporarily suspended but didn’t give a reason then yesterday I phoned up to ask why and I was told to pay £150 of the bill and it would be unlocked so I did and it didn’t work! Then I call again and you hang up on me! Ridiculous.
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Martin McMullen
(@martin_mcmullen) reported
@VodafoneUK that number in their stock as she can't access his WhatsApp messages anymore as it needs to verify his number any help would be great full.
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Danielle Alexander 🇬🇧🇬🇾
(@_deedee33) reported
@VodafoneUK why has my activation date been and gone and I still don’t have wifi and your tech support on the phone doesn’t seem to be taking my problem serious enough and telling me it’s fine when it clearly isn’t.🤬🤬🤬