Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (66%)
• Phone (18%)
• Wi-fi (11%)
• Total Blackout (4%)
• TV (1%)
• E-mail (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Glasgow, Dunfermline, London, Reading, Sutton in Ashfield, Birmingham, Sherborne, Norwich, Northampton, City of London, Southall, Cambridge, Burton upon Trent, Kingston upon Hull, and Batley.

City	Problem Type	Report Time
Glasgow	Internet	8 hours ago
Dunfermline	Phone	10 hours ago
London	Internet	13 hours ago
Reading	Internet	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayne pell (@jaynepell) reported 35 seconds ago

  @wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!

• 
  Edward Ward (@EAandSJWard) reported 3 minutes ago

  @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.

• 
  Chris Wilson (@Wilboy82) reported 4 minutes ago

  @VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!

• 
  peter wilson (@wilsonpeter48) reported 9 minutes ago

  You have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK

• 
  Diesel (@valkanelanights) reported 11 minutes ago

  @Iromg @VodafoneUK Stupid old ****

• 
  Kate (@listentohere) reported 12 minutes ago

  @VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?

• 
  Quentin Stephens (@Quentin_Stephen) reported 12 minutes ago

  @VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.

• 
  Salvador Álvarez Río (@alvarsa1) reported 18 minutes ago

  @VodafoneUK Again at store t the request por favor client services. No solution to our claim…it just keeps dragging, no one assumes responsibility. Do yourself a favor, contract with another broadband company.

• 
  ReformYorkshire (@ReformYorkshire) reported 19 minutes ago

  @MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.

• 
  Ed (@EdTheITGuy) reported 20 minutes ago

  @VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!

• 
  MrMulder (@MrMulderUK) reported 21 minutes ago

  Local network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903

• 
  ✮ (@Jaammyyyyyyyy) reported 22 minutes ago

  @VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet

• 
  Captain Giant (@Captain_P_Giant) reported 25 minutes ago

  Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK

• 
  Matthew Laughey 💙💛 (@laughey_m) reported 26 minutes ago

  @VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???

• 
  King Louis XIII (@GoodKingLou) reported 27 minutes ago

  Cancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...

• 
  bjc (@bjc5473) reported 34 minutes ago

  @craigaradford @Iromg @VodafoneUK It’s called making a statement. These companies need to understand that people are sick of funding others. So are you a vodaphone customer Craig.

• 
  COASTER ADDICT (@COASTERADDICTWH) reported 36 minutes ago

  @OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone

• 
  Glenna George (@Glenna12) reported 37 minutes ago

  @VodafoneUK , I have moved over to you and inserted the new sim card. I supposed to keep my mobile number. I currently no network access . How long does it take for my network access to kick in?

• 
  Farimomo (@TheeFariha) reported 38 minutes ago

  @VodafoneUK why can’t i get through to anyone in customer services?

• 
  SendCake Films (@SendCakeFilms) reported 46 minutes ago

  @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦

• 
  Mock the Left (@realmocktheleft) reported 47 minutes ago

  @RegSimpkin @VodafoneUK I'd **** 'em off mate. Giving SIMs to gimmegrants. Bastards.

• 
  Elizabeth (@Elizabe50513818) reported 48 minutes ago

  @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

• 
  That guy (@DaveHol27360883) reported 49 minutes ago

  @VodafoneUK Handing out sim cards to rapists. Shame on you, you'll never get my business again.

• 
  Bill Oldfield (@billoldfield) reported 49 minutes ago

  Message for @vodafoneUK There's a total network failure in DL2 3AA for over 48 hours now. Multiple routers and phones entirely down, no data and poor phone reception. Business and home offline on a Sunday. The network checker doesn't recognise the failure.

• 
  joe bloggs (@thebadgerf1) reported 51 minutes ago

  @VodafoneUK Would never use Vodafone again after I found out they give free sims to all the illegal immigrants coming over here

• 
  skarabrae (@skarabrae580129) reported 51 minutes ago

  @carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.

• 
  Tim Bentham (@tim_bentham) reported 57 minutes ago

  @VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help

• 
  Jarek (@jarekd) reported 58 minutes ago

  So got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???

• 
  adyh (@EuclidAlgorithm) reported 59 minutes ago

  @Igenetix @Iromg @VodafoneUK No they didn't you stupid old ****.

• 
  BoB (@BoBaDobDobs) reported 60 minutes ago

  @VodafoneUK When will you be allowing Three customers to use Vodafone signal then? You’ve already allowed Vodafone customers to use Three. It seems Three customers are not as important as Vodafone customers in your merger