Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (17%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Southampton, Edinburgh, Derby, Manchester, London, Dundee, Lowestoft, Dewsbury, Dublin, Birmingham, Caerphilly, Bristol, Bradford, Watford and Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
TV | |
| Edinburgh |
Total Blackout | |
| Derby |
Total Blackout | |
| Manchester |
Wi-fi | |
| London |
Internet | |
| Dundee |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sachin Dhanure
(@dhanuresachin24) reported
@VodafoneUK your processes are not customer friendly. It's nightmare to reach customer care. Even if it connects the advice given is irrelevant and unprofessional. I have to lose my valuable time to get back refund for the charges for SIM plan which has not delivered to me
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Paul.i.am
(@IamPaulGibson) reported
@iwightradio Yep, I’m one of those people! I was also told Christmas Eve… but no doubt with covid, staff shortages, and other delays it won’t be until the new year. @VodafoneUK what can you do for your customer that’s effected?
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Myrtle AP
(@myrtle_ap) reported
@VodafoneUK following recent 'fixes' neither my broadband of curve device are working. Again. Tobi won't put me through to a real person. Can someone help please?
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Lorraine Hares
(@lollywoohoo) reported
@VodafoneUK your customer service and customer loyalty is absolutely shocking , time to leave and get appreciated you are shocking beyond belief!!!!!!
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Sean
(@exile_1991) reported
@VodafoneUK went in store today and was told you have a tech issue with your systems. Are they back working again so I can go in store?
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Jonny Aloysius
(@jonny_aloy) reported
@VodafoneUK I have been trying occasionally over the last 3 or 4 days to log into my account but have had a message saying there is a problem with digital services. Has this been permanent for a few days or am I just unlucky?
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Antony
(@ANulty72) reported
@VodafoneUK is there a problem with the mobile app, I keep getting the same message “we’re sorry we can’t get that information right now”?
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Paul Fiander-Turner
(@havinaradox) reported
@VodafoneUK can someone DM me please as you are still offline and I need some support on something with your network
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Lewis
(@MR_Huggster) reported
I love how twitter as told me how many views this has gotten, and yet @VodafoneUK still hasn't contacted me Just shows how unless your company is in dealing with complaints , to the point of the customer having to file a legal law suit.
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Dion Marlow
(@Rockinbass09) reported
Avoid @VodafoneUK … awful service !!!been given so much difference and incorrect information from each member of staff !
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ВикторВолков77
(@dedpunk77) reported
@VodafoneUK stop throttling nmy internet you scam artists I'm paying £60 a month for this ****
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Ben
(@Ben_Lewis93) reported
My iPhone has just done the new update to iOS15, does anyone know if I can delete it as causing me issues on my phone? @VodafoneUK
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Grace
(@BalletGirlGrace) reported
@VodafoneUK I ordered a phone last week and still haven't had DPD tracking come through, this is the third time in a row this has happened and now the site says 'We’re currently experiencing issues with our Digital services' ?
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Danni Palmer
(@dannip91) reported
@VodafoneUK I can't access anything that requires mobile data, and neither can a friend. Is there a network issue?
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Ashley Young
(@ashleyyoung_7) reported
@nathmunday @VodafoneUK Luckily the WiFi is at our lasses house but it's proper shocking, always buffers, always drops off the WiFi. Forever re setting the router! But I did switch my phone to Vodafone 2 months ago and that's been shite, never have 4G anywhere. Stick with whoever you're with mate
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Sana♡
(@Sana_7x) reported
@VodafoneUK @TheBodyShopUK If only the app actually worked and if the customer service team were of any use😒
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James Mitchell
(@JamesMi15998690) reported
@VodafoneUK trying to pay my bill for the last few days through the app without success...rang your customer service line to be given ba random number (55667) which means nothing to me. Any help here?
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Andy Somers
(@AJMSomers) reported
@VodafoneUK 3 days to reply! I tried, but all your online systems and Apps are out of action. Along with no mobile data service, and disrupted phone calls. Private message bot doesn't recognise "Asked to DM" either. This is going well @VodafoneGroup Full name is Andrew Somers
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Aiden Crocker
(@AidenCrocker) reported
@VodafoneUK app or online services never seem to work. Need to add data but guess i’ll go without. Think i will be going back to Three when my contract is up.
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Fen
(@Proletarian_Fen) reported
@car1878 @VodafoneUK I've heard on local Facebook groups that people are being forced to take holidays because they're not able to work from home. Crazy that nothing is being done to fix this.
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Siôn Hughes
(@sionwhughes) reported
@VodafoneUK My number should be porting into you today from @ThreeUK, but since about an hour now I've lost my number from @ThreeUK but no sign of it om your SIM yet. Help!?
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James Mitchell
(@JamesMi15998690) reported
@VodafoneUK "The service is currently unavailable" 🙄
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Gary Stringer
(@GaryStringer90) reported
Goodness me @VodafoneUK online support is woeful. Been transferred to 3 different departments, long queues each time - utter garbage.
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Sarah B 🐝
(@SarahBlakeman96) reported
@VodafoneUK are your services down? My app is showing a larger than usual bill and the person I spoke to on the accessibility team advised that they cannot access any accounts atm. When will this be fixed because I need to know what is going on with my bill!
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Notes In Pencil
(@notes_in_pencil) reported
@VodafoneUK @TheBodyShopUK I'd love to except your engineer at the repair centre removed the screen protector @SamsungUK applied to my Zflip3 on Friday + reported it fixed. I now can't get an update on its status due to your systems being down. Do you normally have untrained engineers repairing devices?
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Antony
(@ANulty72) reported
@VodafoneUK is there a problem with T-Mobile app, keep getting the same message ‘we’re sorry we can’t find that information right now’?
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Tom McGillen
(@t_j_mcg) reported
@VodafoneUK are you leaving systems back up and running yet? Popped into store this morning but told they were all down.
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Myrtle AP
(@myrtle_ap) reported
@VodafoneUK following recent 'fixes' neither my broadband or curve device are working. Again. Tobi won't put me through to a real person. Can someone help please?
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Tech_Maniac
(@wieczor19) reported
@VodafoneUK I tried 3 times to call customer service and was adviced all services are down. I want to cancel my airtime plan can you do it for me?
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SiPo75
(@Sipo75) reported
@VodafoneUK my voice mail is down. Message saying my phone is currently unavailable