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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 21: Problems at Vodafone

Vodafone is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 64% Internet (64%)
  • 18% Phone (18%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Dublin, Birmingham, Sevenoaks, Exeter, Manchester, Newbury, Bradford, Derby, Chichester, Leeds, Fareham, Guildford, Halifax, and Cardiff.

CityProblem TypeReport Time
London Internet 12 minutes ago
Dublin Internet 1 day ago
Birmingham Internet 1 day ago
Sevenoaks Internet 2 days ago
London Wi-fi 2 days ago
Exeter Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephen40141780
    Stephen B (@Stephen40141780) reported

    @VodafoneUK I’m a Vodafone customer with multiple contracts. Reports say Vodafone provided 2,500 SIMs with 6 months’ free data to Care4Calais, supporting migrants/asylum seekers. Is this true? If so, I’ll move my business and all my family’s Vodafone contracts. Please answer.

  • MrMulderUK
    MrMulder (@MrMulderUK) reported

    Local network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903

  • ontvnow
    Not my Prime Minister. Not my Government. (@ontvnow) reported

    @Alexarmstrong I’m fully legal. Where’s my free data @VodafoneUK ? Why would you support criminals in this way?

  • JBUKUC
    James Baker (@JBUKUC) reported

    Power cut this morning, internet providers infrastructure damaged, it meant falling back on @VodafoneUK for data services. If I lived in the artic circle, or the Sahara Desert, I’d get it. I live in Surrey. How can you be this apocalyptically bad in 2026? It’s disgraceful.

  • davegarryfish
    Dave (@davegarryfish) reported

    On a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish

  • welsh_girlie
    Gem (@welsh_girlie) reported

    @VodafoneUK Broadband activated last Friday. Tried to login the app. The forgotten username button doesn’t work and when I press forgot password it tells me a password is needed. Scrapped that and logged in online and it’s saying my first bill is double what it should be!?!

  • MjelkRen
    Nike Ralph (@MjelkRen) reported

    @djp4cm4n @VodafoneUK wtf explain this @VodafoneUK I will cancel immediately. I have no loyalty to your ****** network

  • vanillaweb
    Paul Andrews (@vanillaweb) reported

    @SimonDanczuk @VodafoneUK United Kingdom • The government has paid mobile network operators for system support and rollout. Contracts totaling around £15.9 million were awarded to the UK’s four main operators to support the Emergency Alerts system for five years.

  • SendCakeFilms
    SendCake Films (@SendCakeFilms) reported

    @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦

  • joeysnowy136
    Jeff Snowden (@joeysnowy136) reported

    @VodafoneUK my new broadband is so bad I can’t even get a clear chat through you chat bot. Every single day devices can’t connect to the internet. Very much regretting the change now

  • DaveP701
    AFCDavid (@DaveP701) reported

    @BasedMillwallGB @VodafoneUK I’m cancelling. This is awful.

  • FefellaLou
    Fefella (@FefellaLou) reported

    @Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told

  • Jane82501718
    Jane (@Jane82501718) reported

    Oh dear -it’s another stupid woman in charge @VodafoneUK

  • cmwrawcliffe
    Catherine Rawcliffe (@cmwrawcliffe) reported

    @_AgainstMyWill @ZiaYusufUK @VodafoneUK I guess youre going to have to get used to life without a mobile phone then. All UK mobile network providers have similar charity schemes.

  • te7419
    Tom (@te7419) reported

    @VodafoneUK leaving my girlfriend stranded in Spain with no phone is a absolute disgrace after being contracted to the network for over a decade

  • K8onX
    KateOnX 🇬🇧 (@K8onX) reported

    @Telegraph @VodafoneUK is this correct? I’m a customer of over 25 years, considering cancelling my contract with you.

  • qm8tknfyjy
    Nigel Leeder (@qm8tknfyjy) reported

    @NileGardiner @VodafoneUK They have responded to yusef. **** off seems to be the message

  • realmocktheleft
    Mock the Left (@realmocktheleft) reported

    @RegSimpkin @VodafoneUK I'd **** 'em off mate. Giving SIMs to gimmegrants. Bastards.

  • thisbrowngeek
    This Brown Geek (@thisbrowngeek) reported

    @ZiaYusufUK Literally called everyone I know who is on @VodafoneUK and told them what’s happening - they ALL want to cancel. Get fcked @vodafone 🖕🏼

  • LenaMNolan
    Lena Nolan. (@LenaMNolan) reported

    @VodafoneUK utterly useless. I picked one phone on my order. Your email confirmation says different and only option is to cancel await refund then reorder? I only ordered 20mins ago and called as soon as I saw the error. Shambles service after 15+ years

  • OdetteBougette
    Odette (@OdetteBougette) reported

    @VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!

  • Guy1Joe19
    Joe19 (@Guy1Joe19) reported

    For many @andyburnham the only good diseased ****** migrant is one that drowned in the channel. And as for @VodafoneUK giving these parasites free SIM cards, seriously how stupid do Vodafone current customers feel now.

  • 250kchip
    Matt (@250kchip) reported

    If you're a @VodafoneUK customer you know what to do

  • Theogles1
    Ian (@Theogles1) reported

    @realmocktheleft @VodafoneUK I ****** Vodafone off 15 years ago, I was working in Perth Australia and forgot to turn data off. Never used it because I bought a local SIM. Got back to Portugal and hit with over 1k bill. Bastards

  • UKRegulator
    🇵🇸Greg … Proud Anti-Zionist & Proud Antifa (@UKRegulator) reported

    @ZiaYusufUK You’ll never be in government. And hopefully @VodafoneUK will sue you for your defamatory assertions.

  • mwt2008
    Mark W Tebbutt (@mwt2008) reported

    Very impressed with the @VodafoneUK 5G speeds I’m getting around the Heath Charnock / Anglezarke area at the Yew Tree Inn. 635 Mbps down and 49.5 Mbps up. That’s the fastest download speed I’ve ever seen on Vodafone 5G using my iPhone 15 Pro Max. I’m line of sight of the mast but still. Red circle on the photo. That’s genuinely into fibre broadband territory!

  • COASTERADDICTWH
    COASTER ADDICT (@COASTERADDICTWH) reported

    @OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone

  • robcarmichael2
    Rob Carmichael (@robcarmichael2) reported

    @VodafoneUK what is the issue with the network in the Neath area in South Wales? Data network has been atrocious for weeks now.

  • EugeAMM
    Plant a Tree 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🚜 🥩 (@EugeAMM) reported

    @VodafoneUK Leaving after years with you. Donating free SIM cards to undocumented migrants arriving illegally on small boats is where I draw the line. I’ll be taking my custom to a network that respects UK border control and the rule of law. #Vodafone #CancelVodafone

  • ToonCoyne
    ToonCoin🇬🇧 (@ToonCoyne) reported

    @VodafoneUK my payment rate goes up so you can give people sim cards and free airime that may be here to kill me? I've been a customer since a phone had external aerials. Guess what tell that clown in charge to **** off. As soon as I have time, Bye everyone I know will be told