Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Halifax, Basingstoke, Hayes, Birmingham, Coventry, Newcastle upon Tyne, Motherwell, Derby, Stoke-on-Trent, Ilkeston, Melton Mowbray, London, Hackney, Rochester and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Total Blackout | |
| Basingstoke |
Internet | |
| Hayes |
Wi-fi | |
| Birmingham |
TV | |
| Coventry |
Phone | |
| Newcastle upon Tyne |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Don Cameron
(@DCam2939) reported
@VodafoneUK Just terminated my account due to a breach of contract by Vodafone in not delivering a usable service for where I live and work. They’re now trying to charge me an early termination fee of £500+. I think we’ll see you in court.
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Kisag Queen
(@KisagQueen) reported
@VodafoneUK have shown me the worst customer service of any phone company ever. ☹
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Maddy
(@maddycoconut) reported
@O2 @VodafoneUK @giffgaff I’ve been without any connection due to a local tower for about 14 hours now. Your websites say no updates until 4/4. Is there a plan to fix the tower? Realistically when should I expect an update? How can I keep track of updates without any signal?
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Don Cameron
(@DCam2939) reported
@VodafoneUK Here my complaint number. 16567057
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Sarah-Jane Bevis
(@sarahjanebevis) reported
@VodafoneUK I was hoping for a survey after my call today but didn’t, so wanted to say how amazing my support was today both people I spoke with her AMAZING
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Andrew Chapman
(@AndrewChapman50) reported
You are a disgrace @VodafoneUK. While serving as a Christian minister in Kenya, you cut off my service for no intelligible reason, claiming that I have exceeded my spend limit (£100) when current charges are £76. What sense does that make, please?
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James Hope
(@gingerjames1990) reported
@VodafoneUK Iv been a long term customer with numerous numbers on my account yet you never give me anything free! Iv never even one of your comps yet there's other people bragging on your twitter about winning numerous times!!
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Dr M Muneer, Medici Institute
(@Muneermuh) reported
@VodafoneUK Tried that but without any voda number Elrond I can’t talk to them as they want voda number to talk to me How to anticipate a lousy service perfect example for my @EconomicTimes column
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Singularis
(@Liberdade80) reported
@VodafoneUK webchat is so bad it is almost funny, their English is so bad I have no idea what they are actually asking, which wouldn't be so bad if their shops were open and I could speak to someone fluent in English, but of course they are not... 😩
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the_clinomaniac
(@ablueeyedgirl04) reported
As usual, @VodafoneUK creates issues. Got changed on Pay as you go. I top up and buy a bundle. The robot says to wait for the sms with the bundle confirmation. Nothing arrives. I try and make a call. No credit or allowance. I try data. Works. But it takes £2 from THE CREDIT??
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Andym
(@chrefasta55) reported
Shameless @VodafoneUK Send my Xperia that wasn't fit for purpose to be repaired, constantly crashing. What I got was Voda causing physical damage but not fixing the issue. Had to build a new phone but stuck in an immoral contract
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Mark Thompson
(@MarkReckons) reported
Does anyone know if this new @VodafoneUK Neo watch for kids allows WiFi calling? Because we have no signal where we live and hence it's kind of a deal breaking but it's not mentioned at all in the blurb or in any of the reviews I can find.
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Bonnie
(@Bonnie61898959) reported
@VodafoneUK having huge difficulty getting a BVB, have already wasted money. Really not straightforward. Have called several times and asked to speak manager but no contact. V bad customer service.
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Vikas Shah MBE
(@MrVikas) reported
@VodafoneUK where can I check your network status if I am experiencing connectivity problems ?
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Smarty Mobile FREE Month
(@SmartyFree) reported
@gingerjames1990 @VodafoneUK @sammiicjones Sadly James, that's the way Vodafone treat their customers.......give certain customers everything but then other (loyal) customers get nothing.
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Dominic Bennett
(@Limdom) reported
@VodafoneUK have been without any signal in Bt49 since yesterday - whats thd problem vodafone ???
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BatCat
(@BatCat87731051) reported
@VodafoneUK @SpotifyUK Discount for key workers is great but when it comes to Military overseas and the new rules on roaming and you can't return to the UK because of covid... I've been told they can't help!
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Dominic Bennett
(@Limdom) reported
@VodafoneUK network down in BT49 - when will it be up again ?
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Fabio Santos
(@FabioFabs88) reported
Hi @VodafoneUK You scheduled to call me on Friday at 6pm to sort out my broadband and I never got that phone call. I’m waiting 🧐
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𝐀𝐀
(@Anumxali) reported
@VodafoneUK why is my broadband been down for hours.... I’ve reset my hub and all other diagnostics... any idea?
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anita criddle
(@criddle_anita) reported
@VodafoneUK @dantheman19970 With you all the way, the worst I've ever had the misfortune to come into contact
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Donna Harland
(@harland_donna) reported
@VodafoneUK urgent issue. Three network numbers cannot contact my Vodafone number. It is saying it is unrecognisable, yet they can text me. I can ring Three network numbers but they cannot ring me. Maybe some routing files were not transferred over from Three mobile to Vodafone?
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Steve Westrop
(@SteveWestropUK) reported
@EducatingBB @EducatingBB well, it was going well, but @VodafoneUK suggest your potential funder uses a different ISP rather than address the issue 😲
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Georgia
(@Georgia10121) reported
@bt_uk no real wifi in the area since Friday. Having to go onto 4G (which also seems rubbish @VodafoneUK) and costing a fortune. Live near Bristol, is there a problem in the SW?
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jason hopkin
(@jinkpoh) reported
@VodafoneUK hi! Just received a text message attempting bank fraud from a number I believe is on your network. The prefix is 07760. Anything we can do about this?
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
@VodafoneUK Is there a problem with 5G around CF64 4QS / CF64 4JU?
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Steve Westrop
(@SteveWestropUK) reported
@VodafoneUK I'm not a Vodafone customer - responding to a report of your system preventing access to the website of a charity I'm trying to help. Should I just advise their potential donor to use a different ISP?
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dan
(@dantheman19970) reported
@VodafoneUK what's the policy for roaming in the USA how long will my service remain active till I get restricted
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Lee Perry
(@Cleared_to_land) reported
@VodafoneUK your customer support really isn't up to much right now. First I phone but am told to follow the link to online help....and the online help is down.
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James Hope
(@gingerjames1990) reported
@VodafoneUK @sammiicjones Well it would be nice for @VodafoneUK to spread the freebies out and the prizes because iv been a customer for over 16years and entered every comp yet never get anything!!!