Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Northampton, Cardiff, London, Edinburgh, Knaresborough, Dublin, Sheffield, Coleraine, Hammersmith, Manchester, Hampstead, Chatham, Alcester, Fleet and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Cardiff |
Internet | |
| London |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Knaresborough |
Phone | |
| Northampton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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She767
(@Twiggysheila) reported
@ZoeLDN @VodafoneUK Their network 4G stinks ! So many areas no signal or speed 1 or 2 MGPS. I live london not on the moon.
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Derrick Osaze
(@DelBoyOsaze) reported
from
Nottinghamshire, England
@VodafoneUK what's going on with your service? Why does my Mobile data keep cutting out🤔😑?
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Fraser
(@Gremlin404) reported
@Fluffatron_UK @VodafoneUK Can’t believe you’re still dealing with this Fluff I can’t even begin to imagine the frustration! Hopefully Vodafone fixes the issue soon! 😱
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aatish davda
(@awolverined) reported
@VodafoneUK @VodafoneUK - This has been my experience with you, Horrible, poor, unhelpful & simply not worth being a Vodafone customer - If I was to design a customer service centre, I surely now know how NOT to treat my customers because your service levels have left a bitter taste. END.
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Sheena 🤍
(@sheenasahota88) reported
Is Vodafone network playing up? I’ve had 3G all morning 🥴 @VodafoneUK
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aatish davda
(@awolverined) reported
@VodafoneUK Because it is always a different story and no one has notes and I have to repeat myself all the time. As you can see on screenshots I have provided - I get asked multiple times - SO how can we help you today - in reality, no one really can as they do not know what they need to do
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aatish davda
(@awolverined) reported
@VodafoneUK - you now know how poor your service levels are now - if you didn't already. @BandBajaateRaho share this to show the incompetency, inefficiency and poor customer service shown by @VodafoneUK !
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BandBajaateRaho
(@BandBajaateRaho) reported
@awolverined @VodafoneUK Very bad @VodafoneUK #bandBajaateRaho
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aatish davda
(@awolverined) reported
@BandBajaateRaho - to be noted, @VodafoneUK forced me to pay the bill or else they would not re-connect my account even though they know its in dispute! Steer away from these corporate crooks and bullies! @VodafoneUK - your service has a lot to be desired for!
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aatish davda
(@awolverined) reported
@BandBajaateRaho - share the poor experience I am having so others dont have to go through with this. @VodafoneUK - Service fail at its best!
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Darren Miller
(@dazzmiller) reported
@VodafoneUK Roses are red, violets are blue, Mondays are a bit crap and I can’t be bothered rhyming now, how about you?
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aatish davda
(@awolverined) reported
Don't @VodafoneUK have an outbound customer service line to speak with customers! Do we have to wait on chat for hours! Sort your service levels out before attempting to sell your service to customers because your customer service is very far from desireable! it's Despicable!
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She767
(@Twiggysheila) reported
@VodafoneUK TERRIBLE SIGNAL AGAIN, Central London SW8 1UB & Brighton BN1 1NS DISGUSTING it’s 2022 & speed 2 or nil FIX PLEASE 😭😫
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Sean Bean
(@bumbootyarse) reported
@VodafoneUK but there is nothing on website or live chat that is able to help whatsoever 2/2.
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nothing
(@1dontusetw1tt3r) reported
@VodafoneUK Now the live chat isn't loading at all. I've just spent 40 minutes on hold just to be cut off and now the live chat I was originally on for 3 hours is not working.
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'Effy' Perks - Kerry
(@kerry_perkins) reported
@VodafoneUK hey guys, I can't seem to change my billing address on the app & live chat will not work, could anybody please help?
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Hazel Gillogley
(@tigger25x) reported
@VodafoneUK Why can't I get into my account or billing? Been down for last 2 weeks🤬
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aatish davda
(@awolverined) reported
@VodafoneUK - you have lost your principles and customer service basics, 1 of the worst companies i've come across. Poor is an understatement. Is anyone happy to help me remind @VodafoneUK what customer service is as I have wasted so much time because of their inefficiencies!
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Dave Williams
(@DaveWilliams_2) reported
@VodafoneUK I hope this isn't a sign of things to come. @OpenreachHelp sent an engineer who didn't have the equipment to do the installation today, it seems there is only one vehicle with a bucket lift and it broke down last week...
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aatish davda
(@awolverined) reported
@VodafoneUK Sorry Danny, DM'ing doesn't help because one team will say something and another team will say something else. The team I DM'd earlier were aware of the dispute however the collections team are not and hence they locked my account. I suggest @VodafoneUK get their act together
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Steven Dale
(@stevedosdedos) reported
@VodafoneUK Sure signal was great and worked perfectly at my house where there is no signal. WiFi calling is rubbish. Please bring sure signal back.
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Sean Bean
(@bumbootyarse) reported
@VodafoneUK having an absolute mare with your customer service live chat. How can I speak to a person about a contract that my phone was under, but the person whose name that was on the contract has died? This is very awkward having to write over Twitter 1/2
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aatish davda
(@awolverined) reported
@VodafoneUK You forced me to pay a bill that you were aware was being disputed because there were process failures between yourselves and BT but luckily for you, leave it onto the customer - just like how DPD could not deliver your broadband box and I had to drive a 50 mile round journey
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Floor Blimey!
(@FloorBlimey) reported
@VodafoneUK @VodafoneGroup I 100% knew that you would not call me today like you agreed too. And you’re putting up my bills to pay for this awful service. When my contract is up I’m off. Nearly 30 yrs a customer means nothing. I’m fed up.
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Steven Dale
(@stevedosdedos) reported
@VodafoneUK Nothing planned. I live in a dead spot for coverage which was why Sure Signal was so good.
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Joe Bloggs
(@Slud99) reported
Help @VodafoneUK - I moved BB&LL to VF on Fri. Openreach fitted FTTP equip, @bt_uk disconnected on time, still not working. I spoke with your colleagues - Fri PM/Sat AM & PM/Sun AM & was expecting a call back this AM - no call! Poor service. Correct ONT lights on - please help!
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Nicolarse
(@NickHooper9) reported
@VodafoneUK It’s ok… I spent an hour on hold to speak to someone. Without a doubt the worst service I’ve ever received from any Uk company is from @VodafoneUK. Won’t be renewing my account.
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aatish davda
(@awolverined) reported
@VodafoneUK There is nothing further to discuss about my experience - it is quite clear, unsatisfactory, unhelpful and really poor customer service. I must have spent at least 4-5 working days on issues with Vodafone - what can you do about that?
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H
(@countrymousie) reported
@steviez10 @PatriciaMattins @VodafoneUK Poor chap was trying to send me a text code and I had to walk round with my arm in the air to receive it.
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Stewart Davis
(@Stewart47931878) reported
@VodafoneUK What's the deal I had FTTP broadband installed on Wednesday 9th, only receive a fraction of the promised speed, spoke to tech support numerous times until someone agreed there was an issue on Friday. Later Friday service was gone and has not been online since.😠