Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Sowerby Bridge, Edinburgh, Bracknell, London, Uxbridge, Glasgow, Batley, Dublin, Norwich, Wandsworth, Newark on Trent, Halifax, Hounslow, Normanton and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Sowerby Bridge |
Internet | |
| Edinburgh |
Total Blackout | |
| Bracknell |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Uxbridge |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Henry
(@_paul_henry_) reported
@VodafoneUK My Vodafone service keeps dropping out and I was told by your foreign call centre staff in India/Egypt that if I renew my contract they will fix it and also reduce my monthly bill from £26.65 to around £22. Hence why I'm looking elsewhere for a company with UK call centres.
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akkhan
(@mdakk68) reported
from
Poplar, England
@VodafoneUK I've been Vodafone customer almost 2years. A sales person called me with broadband and landline offer, I switched from the talktalk. To setup deadline they missed(was a summer holiday period), without landline&Internet 6 days my wife work from home
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Clare Bennett
(@gorillagrubkitc) reported
@VodafoneUK I have no signal again today. I was told yesterday that it was from your end. I cannot work from home without a network
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Roni Roy
(@77ronix77) reported
@VodafoneUK Worst network plz improve your network in my area. ...
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Richard Newbigin
(@newb4001) reported
@VodafoneUK why on the app can't I see any sim only offers for when my contract runs out in a few weeks time? I am looking at new contracts and want to know what Vodafone can do for a long term customer.
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Mark Campion
(@MarkkCampion) reported
@VodafoneUK I wonder how much hassle it would be to move from Google/Android to Apple/iPhone? I've never had an iPhone and it just feels like I'm so tied in to the Google/Android ecosystem.
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Joseph Ruane
(@Irishjoey1) reported
from
Fingal County, Leinster
@VodafoneUK your customer service is atrocious. My account number is 176815891 and I’m without broadband for over a month. After spending another 30 minutes this evening with your customer advisors who clearly don’t have access to all the relevant records - it can’t be explained
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Jon(mario)viva
(@LoudonReal) reported
@VodafoneUK You need to sort out the call centre staff you use.. absolute joke of a service.
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Michelle Thomas
(@MrsMCThomas40) reported
@VodafoneUK I have compared the same handset and tariff as an existing customer and as a new customer with a price difference! Why does it cost me more to upgrade than it would as a new customer? Do you not care about rewarding loyalty?
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Graham Rawstrone
(@GRawMF) reported
@VodafoneUK Home broadband switch from Sky, now been told a new line is being installed & sky not contacted. Called to cancel order as new line not agreed & told department shut. Email says need to cancel before 9pm but told department shut at 8 (after on hold for a hour). Help!
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J.A.M.I.E
(@jlw1006) reported
How is it acceptable for @VodafoneUK not to replace a phone if it’s a hardware issue and expect 7-10 days repair time as palatable
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Akki
(@Akki35445160) reported
@VodafoneUK Hi. My idea number is reflecting not registered on network cant make or receive any calls. Switched phone on /off. Removed sim for 15 mins put back in, but of no use. What am I supposed to do?
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AMIT RANA
(@amitrana0000001) reported
@VodafoneGroup @VodafoneUK i think vodafone company going to finish this company, i can't explain how much poor network of this , i can't send SMS from my number and i called many bit no one responding , please confirm if you want finish your company i will fire my sim
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sabrina meredith
(@teenagewitch87) reported
@VodafoneUK when you've been a loyal customer for years and get spoken to like dirt.... Shame on you Vodafone... Shame on you... You won't be having my custom ANYMORE
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Akki
(@Akki35445160) reported
@VodafoneUK My idea number is refle ting not registered on network. What am I supposed to do?
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⚫ Jude Seal
(@JudeSeal) reported
@VodafoneUK Is there any reason why data signal in Yorkshire has been so bad lately?
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Stephen Knight
(@BishopOfDevon) reported
I’ve been a @VodafoneUK customer since 1994. Never again. Winding down everything I have with them. Their so called ‘Customer Service’ is appalling. They have now taken away my VeryMe rewards even though I am still in contract until 8th October! Good riddance to Rhea!
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Sean
(@VGVertex) reported
@VodafoneUK sort your got damn connections out, broadband is absolutely ridiculous.
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Jon(mario)viva
(@LoudonReal) reported
@VodafoneUK what! "drop us a dm" "bots" "ask to dm" "get started"!!! i mean who makes all this up.. all people want is PEOPLE to speak to when they have a problem and you tweet me with 4 different option's, this is the problem karla! thanks but no thanks il switch back to my old provider.
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Michelle Thomas
(@MrsMCThomas40) reported
@VodafoneUK can you tell me why my contract to upgrade is more expensive as a customer than it is as a new customer? How does that encourage anyone to stay with you?????
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nik
(@gadget112) reported
@VodafoneUK Shame you don’t honour your contract and use apple and Covid as excuses for poor services
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Telecom Tweets
(@TelecomTweets) reported
@Cann_UK @VodafoneUK Yep, doesn’t surprise me. In the last year, Vodafone’s network has been getting much worse. It’s the lack of capacity across the network and it’s cripplingly congested. You’d be better off switching to EE or Three at the end of your contract
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Grahame Cook
(@GrahameCook) reported
@VodafoneUK Just did a speed test in BS8 Bristol. Got 1.7 down & 1.5 up.....that’s not very impressive
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Grahame Cook
(@GrahameCook) reported
@VodafoneUK Just checked and I’m getting 8 down & 2 up, whilst it’s an improvement, it’s not what I was told when I moved to yourselves this year
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𝕊𝕥𝕖𝕡𝕙𝕖𝕟 𝕆𝕟𝕖𝕚𝕝𝕝 - 𝕄𝕔𝔻𝕒𝕚𝕕
(@stepheno1971) reported
@VodafoneUK DM and still shocking. Pathetic CS. Also your online chat is **** too !!!
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Jack Reed
(@jackreed08) reported
@VodafoneUK my renewed contract should include Spotify premium as per my previous contract, however this is not working….
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Emma Benstead
(@Ebenstead) reported
@VodafoneUK - struggling with your network today, a normal 5G service has dropped to 3G. Spoke to 3 different advisors all say there is no problem! So frustrating. #vodafonedown
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phil top
(@ttops10) reported
@VodafoneUK a broadband Wi-Fi has been absolutely terrible today on and off all the time will be ringing tomorrow to cancel hope you do not charge me ,still got a year left on my contract . You already reduce my payments but enough is enough time to leave
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Andy Murray🏴
(@AndyMurrayScot) reported
@ActionManXVI @owenism21 @VodafoneUK Another sheep chasing more apple crap
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Kerry Johnson
(@mrs64johnson) reported
@VodafoneUK messaged you 10 hours ago re no service and still no response. Disappointed to say the least @WhichUK