Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (16%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Ashton-under-Lyne, Birmingham, Northampton, Chatham, London, Hackney, Barnsley, Basingstoke, Portsmouth, Ipswich, City of Westminster, Bournemouth, Hammersmith, Islington and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Ashton-under-Lyne |
Internet | |
| Birmingham |
Internet | |
| Northampton |
Wi-fi | |
| Chatham |
Internet | |
| London |
Total Blackout | |
| Northampton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
DPDgroup
(@DPDgroup_news) reported
@SimonHasw8 @VodafoneUK We're sorry to read that. If you would like to speak to a representative, please download the DPD app and type this into the Live Chat feature of our app and it will connect you with someone. You can also reach our Customer Service support line at 0121 275 0500. Kind regards.
-
Hywel Jones
(@HCJones07) reported
Moved to a new postcode with one/two bar of mobile signal in my house. Zero network in the street outside til I get to A449. @VodafoneUK advice- try to maximise wifi calling when in the house. We are not contractually obligated to provide a signal. Ahhhh!!
-
Jayden
(@jay_ktaylor) reported
@VodafoneUK Hey, I bought a Pay Monthly plan with a iPhone 13 Pro with you the other day. I have the phone but no “welcome email” that has my account details. Can you help?
-
Katy Church
(@KatyVioletC) reported
@VodafoneUK my recent order was due today between 9-6, yet it hasnt been dispatched yet. I’ve tried at various times today to contact Live Chat support but no agents are available. Can I still expect my order today?
-
Rich W E
(@Rich_W_E) reported
. When did @VodafoneUK customer service become so awful?! Been with them for many years and never had any trouble but wasted well over 2 hours today, including my lunch hour and still haven't actually sorted out my problem. Shan't be going with them again
-
Steven MacLean
(@Steven_MacLean_) reported
@VodafoneUK My new phone won’t be delivered today due to your issues. Fair enough. Now you’ve just text me to say my previous contract benefits, Amazon prime, which I will be continuing on my new contract, have been cancelled before you even deliver the new one. Reinstate now.
-
Myles MacHale
(@DerekMacHale) reported
Here @VodafoneUK @VodafoneGroup any chance you can **** away off and stop torturing me about the new #iPhone13 please?! I’ve had nearly 10 emails and texts, stop annoying me when I’m at work you tramps!
-
James Dickinson
(@JS_Dickinson) reported
@VodafoneUK hi I've just changed devices today to an iPhone 13 pro max. Unfortunately, I'm not getting any 5g despite my plan supporting it. I know I live in an area with 5G as I use your 5G home broadband. Please help. Thanks
-
Hazel Gibbons🐾🐾
(@hazjose) reported
@VodafoneUK why is it so difficult to talk to a person. Tobi your stupid robot is not helping. My new phone should have been delivered yesterday then told today but still no sign. No message from DPD so no ref number. Help.
-
Staceyhillx
(@staceyhillx) reported
Cheapest sim contract for my teenager? Phone mobile @EE @O2 @VodafoneUK I need help I'm a single mum with 3 children but one in college who needs Data, txs and phone for lowest price possible please
-
Bazza
(@bazza145) reported
@VodafoneUK Hi, I am a new customer after being with the Three network for over 10 years. I ordered the Samsung Galaxy S21 Ultra black 128gig on the 11th and I still have no date for delivery. Three have these in stock,do you know when I will receive mine? Baz
-
Sean Ross
(@sean94ross) reported
Once again shocking service from @VodafoneUK. Tried to give them notice to end my contract when the deal is up but apparently it costs me £15 because I’m giving them too much notice. I can only give my notice exactly 30 days before the end of the agreement to avoid being charged
-
Claire Still
(@ClaireStill7) reported
@VodafoneUK I have been with you for over 20 years and I wanted to upgrade 4 weeks early to be told no unless I pay an early upgrade fee, What a disappointing way to treat loyal customers, I have 3 contract’s with you but not for much longer, will cancel and go elsewhere.
-
Simon #rejoiner 🇪🇺🏳️🌈
(@SimonHasw8) reported
@jamesha16161199 I am having same issues with @VodafoneUK and @DPDgroup_news I am struggling to speak to a human being
-
Sunshine 🌞
(@lineup1978) reported
@VodafoneUK Vodafone are the worst shite
-
James Rogers
(@jacr82) reported
Dreadful customer service by @VodafoneUK. Have already been let down when they can’t deliver my new phone on the date they put in the contract. Perhaps it’s time to move all the family numbers to another provider who actually respects over 10 years of loyalty. #vodafone
-
Mike Hill
(@meadowend) reported
@VodafoneUK How do I stop text messages telling me I have *no* voicemails? I chatted with someone last week who said she’d changed the settings, but I’m still getting these texts. I’ve tried calling but get “the team isn’t available right now” & get cut off. Help!
-
John Nash
(@JohnTFNash) reported
What is it with British business these days. @BootsUK charge you for a small paper carrier bag, I thought it was a plastic tax. @VodafoneUK don't even have an email address or form for customer service. Has service become a four letter word?
-
Wilameana
(@maverickladys) reported
@VodafoneUK I need some help I have just signed up for broadband, I gave the wrong email address here I am not receiving confirmation etc. Tried to ring you but unable to connect with someone as there are no options. Tried to set up account, failed
-
Kayleigh Barnett
(@kbarnett2019) reported
Took out a new contract with @VodafoneUK for a @samsunguk S21 ultra 8 weeks ago. Yesterday the camera shattered (not dropped, just shattered on opening the camera app). Phoned to report and told it will cost me £270 to fix what is clearly a manufacturer issue.
-
Jodie
(@j0di3too) reported
Has anyone managed to get an #iPhone13Pro delivered in the UK today? @VodafoneUK haven’t fulfilled their promise - has any other network managed to?
-
O.M
(@1991OMOM) reported
@VodafoneUK hi - i’m trying to upgrade my iphone and keep receiving an error message at checkout. please can you help? the call centre is no good
-
ElBee
(@WeeElBee) reported
@VodafoneUK bought my daughter a Neo watch for her birthday, she fell and it broke. Is there any help for me at all. I took a 24 month deal for it . Only bought it 3 hours ago 😒
-
Ferns🌱
(@Ferns05135125) reported
@VodafoneUK Why is your so called TOBI not working? Why is it so difficult to get hold of anyone at Vodafone? Can't believe I signed up for another contract with you guys... This is the last.
-
Greig Cunningham
(@GreigC22) reported
from
Glasgow, Scotland
@GazRich88 @VodafoneUK That’s not bad, Vodafone still do the best roaming, so leaving them isn’t an option, but wanted my phone today like promised 🙄🥲
-
Tony Swinton
(@tonyswinton1) reported
Has anyone else been given false information from @VodafoneUK regards delivery dates and availability of phones my new phone was due on the 16th of this month and even with an email transcript vodafone say that it is an Apple problem not false promises from Vodafone
-
Mattuk74
(@MattUK74) reported
@VodafoneUK Thank you very much for getting back to me. This has been some very good information not just for me. Your customer services on the phone are not much help. Is there anything on the website that says there is an issue?
-
McDad
(@McDad19) reported
Is anyone else having issues with @VodafoneUK moving your #esim to the new #iPhone13?
-
matthew
(@matthew10027055) reported
@VodafoneUK terrible service from you today. No phone. Wasted 3 hours of my holiday. #wasteofmytime #terribleservice #newnetworkneeded
-
Barry Channon
(@BarryChannon09) reported
@VodafoneUK what a disappointing service once again by a so called blue chip company, don’t bother to ask me to DM you to rectify my issue you don’t deserve any customers the way you do your business.