Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Islington, Glasgow, Wolverhampton, Sydney, Bournemouth, Chichester, Milton Keynes, Nottingham, Oldbury, Newcastle upon Tyne, Sheffield, Barnet, King's Lynn, and City of Westminster.

City	Problem Type	Report Time
London	Internet	3 hours ago
London	Internet	4 hours ago
Islington	Internet	7 hours ago
Glasgow	Internet	21 hours ago
Wolverhampton	Wi-fi	23 hours ago
Sydney	Phone	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B.A.T (@RaaBee195134) reported 28 seconds ago

  @VodafoneUK been let down massively by your activations department with lies. Massively disappointed as this has caused me massive issues

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 14 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  لؤي (@MAGDY_LOAY7) reported 15 minutes ago

  @VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi

• 
  Jamie A (@JamieAdStories) reported 18 minutes ago

  I am so fed up with @VodafoneUK as they are really rubbish when it comes to broadband and providing a contact to deal with problems.

• 
  Griff Webber (@griffwebber) reported 18 minutes ago

  @spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite

• 
  Fhunner (@_Fhunner) reported 21 minutes ago

  Are there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK

• 
  Mad Dal (@MadDal85) reported 25 minutes ago

  @VodafoneUK I do not know what your game is, but my phone has not been receiving any incoming calls for a little while now. What if someone was trying to get jold of me and it's emergency? Get it sorted please!

• 
  Stephen McHugh (@Stphn86McHugh) reported 26 minutes ago

  @VodafoneUK been messed about by virgin media for last time and officially cancelled due to awful network service, go onto my Vodafone app to sign up with their broadband and system is down 🙈. Off to sky i guess

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 28 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

• 
  PHWOAR (@phwoarband) reported 28 minutes ago

  @VodafoneUK broadband might just have the most incompetent customer service in Britain!

• 
  Giacomo Burrasca 🇮🇹 (@monkeyinawalnut) reported 29 minutes ago

  Well played @VodafoneUK Trying to enable roaming for my daughter whilst she is Spain has now lost you a customer. Terrible customer service

• 
  DMikeyD (@mikeybhoy01) reported 33 minutes ago

  Ordered iPhone 17 Pro 6 days ago and order hasn't even been processed yet, is this the service people expect from @Apple? I ordered a Samsung Galaxy S26 Ultra from @VodafoneUK and it arrived 22 hours later.

• 
  Michael MacAulay (@mistermac97) reported 33 minutes ago

  @hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise

• 
  Charlotte (@lottieeec) reported 35 minutes ago

  Still no signal @VodafoneUK if anyone is thinking of getting a contract with @VodafoneUK please avoid at all cost. May as well use a potato it would probably have better signal

• 
  Sunil (@SSunilraj6388) reported 37 minutes ago

  @VodafoneUK Hey Vodafone UK what a absolute joke of customer service , your customer support guys are clueless , spoke to a guy called Eshwar or Ishwar, says he can’t do anything , asked to talk to supervisor says there are none available , what a joke

• 
  Sophie Cope (@sophcope4) reported 38 minutes ago

  @VodafoneUK absolutely appalling customer service been with you around 7 years trying since October to upgrade! Complaint logged assured the problem cancelling the order was fixed and yet again it’s cancelled! 🤬

• 
  Fusion Media (@ChrisJAHall) reported 39 minutes ago

  @VodafoneUK Can you please complete my full fibre install but include my landline which I paid you for? I am getting repeated connectivity issues.

• 
  Keith Champion (@champs1uk) reported 42 minutes ago

  @VodafoneUK Trying your online customer service is enough to put anyone off of using Vodafone forever.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 43 minutes ago

  Just wondering why Three Mobile are providing me with broadband now I'm not paying when they and Vodafone consistently failed to provide me with service when i did pay them for 2 years eh @VodafoneUK @3mifi I mean the way they treated me while i was in Palermo was the worse ever ( refused to let my payment for roaming go through so I'm wandering back streets in 80 degree heat ) and their minions are trained to lie like robots - need i go on. Putting them out of business after they have insulted my intelligence for 2 years is the only option. Their complaints people are as bad as Barclays - professional liars and yes i know the government are behind my suffering. I've know it for some time and 2 punctures in a row in Dublin recently confirms it is to protect the male Ex. Yeah I'm straight

• 
  M S Randhawa (@Onefatjatt) reported 44 minutes ago

  @VodafoneUK completely shocking service. Please @O2 can you help me as Vodafone does not seem to understand

• 
  Nayara Tallissa (@NayaraTallissa) reported 47 minutes ago

  @VodafoneUK Think very carefully before trusting a mobile phone operator. Because when you need support, they don't answer you, they don't help you at all. Dissatisfaction is an understatement for the humiliation I'm feeling. Vodafone is not trustworthy and doesn't give you

• 
  DiKey (@xcetveli) reported 48 minutes ago

  @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

• 
  Thetruthbeknown (@Thetruthbeknow1) reported 53 minutes ago

  @VodafoneUK Your service is getting worse each each week continually cutting out all signals - What are you doing?

• 
  MissBlack नटली काली 🇯🇲 by blood not relation 😜 (@vinette_b) reported 53 minutes ago

  @VodafoneUK is there a problem with your website?

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 54 minutes ago

  Hi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  Arsenal_No.10 (@AFC_Gooner10) reported 56 minutes ago

  My father passes away on 7th Jan. We inform @VodafoneUK on 14th Jan. It’s now 2 months on. His number still hasn’t been transferred over to my mother. Stupidly we decided to take out broadband with Vodafone too. Installed on 6th March. Still not connected. Shocking service.

• 
  COYG (@no_effin_filter) reported 57 minutes ago

  .@VodafoneUK is the worst phone network.

• 
  Gabriel The Messenger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@steptothestars) reported 59 minutes ago

  @VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for

• 
  James (@jimbles1967) reported 59 minutes ago

  @VodafoneUK #youtube My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.

• 
  Sedat Efe (@efe_efe) reported 60 minutes ago

  @VodafoneTR Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT