Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (67%)
• Phone (14%)
• Wi-fi (11%)
• Total Blackout (5%)
• E-mail (3%)
• TV (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Herne Bay, Andover, Hammersmith, London, Hackney, Northampton, Milton Keynes, Peterborough, Greater London, Luton, Wellingborough, Southend-on-Sea, Bedford, Birmingham, and Normanton.

City	Problem Type	Report Time
Herne Bay	Phone	13 minutes ago
Andover	Phone	2 hours ago
Hammersmith	Internet	3 hours ago
London	Internet	14 hours ago
London	Internet	17 hours ago
Hackney	Total Blackout	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EXPATTERNS (@EXPATTERNS1) reported 5 minutes ago

  @VodafoneUK My business broadband has been down since midnight and I cant get any attention via 'Customer Support'. I am starting to lose money. Please advise urgently!!

• 
  Bri Hammond (@big1481b) reported 6 minutes ago

  @VodafoneUK please avoid this company customer service poor and very rude

• 
  shar (@sharloola) reported 6 minutes ago

  yes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week

• 
  Doom (@JamesMayulq4) reported 10 minutes ago

  @VodafoneUK fix your wifi brah

• 
  Dave (@davegarryfish) reported 11 minutes ago

  Another week, another 2 hour @AvantiWestCoast train. As always, sod all wi-fi, and @VodafoneUK signal was shocking too. Wtf is going on ?!?! Spent most of the journey trying to connect.

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 14 minutes ago

  When will @VodafoneUK provide a reasonable 4G signal that is stable? Why do we have to put up with speed test that gives a download sped in Kbs and upload of zero? This is happening every single day. This message might not list at time of writing but get put in drafts.

• 
  Chris Evans (@ballistic1980) reported 16 minutes ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  Delwar Ullah (@Sheffield128) reported 17 minutes ago

  @VodafoneUK now Gemini can notice your voice and ask if you’re okay it would be good if she could work the same as the Apple Watch works with your Apple phone that if I wasn’t okay, she could go and get me an Uber all other help

• 
  FINGERSJOHN✌ (@jnafr) reported 21 minutes ago

  B43 Great Barr Birmingham ...very poor connection @ThreeUKSupport @VodafoneUK ..Over a year now...Can you not sort it out?

• 
  Stuart Dunn (@StuartDunn2) reported 21 minutes ago

  @VodafoneUK how come coverage is so poor and slow recently?? Prices go up yet product quality goes down. Make it make sense?!

• 
  Leoy S (@l3roy0) reported 22 minutes ago

  @VodafoneUK @Alisoncurran5 @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Adeya Mcfale (@Hellar_eal253) reported 23 minutes ago

  @VodafoneUK when you ask for preferred contact in response to an issue, maybe don't try and call? Didn't say it for no reason.

• 
  Jason (@btc8500) reported 26 minutes ago

  @VodafoneUK Still struggling to make a decent phone call. And yet you take over £160 a month off me and I get ****** service Thanks

• 
  Dylan Jones 🍺🏴󠁧󠁢󠁷󠁬󠁳󠁿🐺 (@DKDTJones) reported 26 minutes ago

  @VodafoneUK you guys are embarrassing, cant even connect to the internet with 4G, signal drops all the time and when I am connected my speeds are like dial up from a car boot sale. But your more than happy to take my money each month!!!!!!

• 
  Stacey Edwards ☺ (@Staceyedwards29) reported 28 minutes ago

  @VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade

• 
  Stu 🇬🇧 (@vis_unita) reported 31 minutes ago

  @VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment

• 
  Jahyne (@Jahyne5) reported 34 minutes ago

  @VodafoneUK how come my network doesn’t work??😭😭

• 
  Ceri Allman (@ceriallman3) reported 34 minutes ago

  No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

• 
  Harry Singh (@HarrySi58712694) reported 36 minutes ago

  @VodafoneUK Heads up to anyone using Vodafone, anyone who gets a phone call from +44 20 8073 0971, be cautious, they are scammers who will imply you need a new SIM, I spotted the signs so averted any issues but others may fall for it.

• 
  Martyn Moore (@martynmoore) reported 37 minutes ago

  @VodafoneUK The message form on your website doesn't work and your webchat operative says you have no email addresses we can contact you on. Transcripts turn to random characters when a real person takes over. How are we supposed to tell you what an awful company you are?

• 
  jas Brown (@jzyb) reported 40 minutes ago

  @VodafoneUK the service I received in store today was not acceptable.

• 
  🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported 45 minutes ago

  @VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone

• 
  niall Shannon (@lfcerneman) reported 46 minutes ago

  Trying to return a trade in phone to @VodafoneUK from North of Ireland, sent me a DPD envelope that can’t be used here, spent 3+hours on phone over last week trying to sort and still can’t get an answer, horrific service, cannot get talking to anyone with any idea at all.

• 
  Fox Lane Books 🦊 (@foxlanebooks) reported 47 minutes ago

  @VodafoneUK I have no signal on my phone at all, and I mostly work from home. I am in YO8 9NA - what is going on??

• 
  Ciprian Virlan (@CiprianVirlann) reported 49 minutes ago

  @VodafoneUK is the same, I am with them for 8y, and daily I can see how worst the reception is getting. When I called to the company always I a getting the same answer, busy area or working in progress.

• 
  MMAdork (@cardiokingjosh) reported 49 minutes ago

  @JMF1498 @VodafoneUK My internet has been down for 3 hours, having to use data absolute **** broadband

• 
  Kishor (@KishorTrvedi) reported 50 minutes ago

  @AdityaBirlaGrp @vodafoneIN_Fdtn @VodafoneUK Feeling bad for being annual subscriber since it's original inception in India as Hutch Venture then Vodafone Idea combine. Promises 5g buying 5G plans and 5G enabled devices but experience 4G speed. select cities get 5G 1/3

• 
  Jen 제니 🐯🧀🐥obi-sai (bsky) (@Obi_Sai) reported 55 minutes ago

  @DragonsofWales @VodafoneUK Ah, but you see... Those are "Vodaphone minutes"... ....They're obviously quite different from "customer minutes" and also "actual real world, 60 seconds in a minute, minutes"...

• 
  Mark Davies (@_MarkD) reported 55 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

• 
  Stacey Edwards ☺ (@Staceyedwards29) reported 56 minutes ago

  @VodafoneUK can someone help me please ??