Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (55%)
-
Phone (20%)
-
Wi-fi (11%)
-
Total Blackout (11%)
-
E-mail (2%)
-
TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Ilkeston, Liverpool, Glasgow, London, Birmingham, Greenford, Tamworth, Edinburgh, Cleator Moor, Great Dunmow, Hackney, Gosport, Newport, Tadley and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Liverpool |
Phone | |
| Glasgow |
Internet | |
| London |
Phone | |
| Birmingham |
Internet | |
| Greenford |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Sercan S.
(@CronyRadagast) reported
I enjoyed the method of customer service by Vodafone, which is asking tiresome security questions until they forget what the real problem was. I spent hours for solving connection problem with customer representative, I got tired and my problem remains unresolved. @VodafoneUK
-
Emlyn Uwch Cuch (Dinosaurs should hoard rights 🦖)
(@EmlynUwchCuch) reported
@VodafoneUK Yes, please, Trev: What number do I ring in order to get through to a human who can help me without going through layer after layer of pointless menu options?
-
Simon Barnett
(@SimonABarnett) reported
@threeuk @ThreeUKSupport is it because I recently moved my second Three line away to a competitor (@VodafoneUK) - is this sour grapes? I'll also be moving my current line if you cannot provide a common sense solution
-
Monsieur l’Epaule
(@DickyShoulder) reported
Dear @VodafoneUK, please educate your online support team that you CAN’T buy a router in store. That’s what they told me and that’s what wasted a couple of hours I don’t have. #RightHandMeetLeftHand
-
Dave
(@DaveyJunction) reported
@VodafoneUK hi, I’ve just today cancelled my Spotify add-on, but I’ve had notification of my bill and it includes the next month of Spotify, please can you help?
-
Sercan S.
(@CronyRadagast) reported
@VodafoneUK I tried multiple times before contacting you, it's been the case for more than two hours now. Idk what the problem is but there is no problem with my phone
-
suzanne skeffington
(@sueskeff) reported
@VodafoneUK how long is broadband outage expected to last in ol12 area of Rochdale thanks
-
Stephen Watkinson
(@SP_Watkinson) reported
@VodafoneUK Not broadband for about 6 hours now. Not the first time this has happened. All I can get from the broadband checker is that it's a local outage.
-
Emlyn Uwch Cuch (Dinosaurs should hoard rights 🦖)
(@EmlynUwchCuch) reported
@VodafoneUK You seem unable to answer customer calls on 191. After four minutes of being sent around chasing my tail, you hung up on me. Is there something wrong with your service, please, or is this just a feature?
-
Sercan S.
(@CronyRadagast) reported
@VodafoneUK hi, could you please tell me why my simcard started giving "sim not provisioned for voice" error all of a sudden? I can't reach you out as my sim does not work, and apparently there's no connection problem in the area I'm living.
-
Steve Adams
(@Angryteddy90) reported
@VodafoneUK Wow! Joe at Chantry Place Vodafone Norwich had all the personality of a stick! Felt like he didn't want to help and it felt like he was kinda rude when we wanted to return a phone. Never again will I look at Vodafone in Norwich. Plus side Matt was nice and did help.
-
Rabya 🇧🇩
(@rabyabegum) reported
@VodafoneUK I need to merge both of my accounts. I have a mobile contract and broadband contract. please help. your customer service line is non existent.
-
Michael Dickinson
(@fishmjd86) reported
@VodafoneUK Having some serious issues with your service. I have had no service for over a week after you disconnected my temp number but failed to port over my number. Your call centre are no help and now can’t even find my account. Had my number since 1999. Please help me.
-
Maqsood Ghulam Ahmad
(@786maq) reported
@VodafoneUK internet not working in Rochdale, please have a look.
-
Jenny B
(@JennyB_) reported
I've never had so much stress with one company @VodafoneUK fobbed off day after day, wait another 24 hours, wait another 48 hours. I just want to be able to make calls! I had to travel 200 miles to a family emergency last night with no phone working.
-
Alex
(@webbist) reported
@VodafoneUK needs to look at its IT system🤔 I have a confirmation for my new house's internet for the day I move in. I rang to double-check and it got canceled without informing me due to a "technical issue" :grimace:
-
Ben
(@Phnx_Banda) reported
So, @OpenreachHelp @VodafoneUK How the bloody hell have you fixed the packet loss at peak time issues, for 3 weeks, then buggered it again. 20% loss between 6pm and 12am I just want to spend my evenings chilling online but can't pls fix its actually a JOKE
-
LeoBrack
(@brack_leo) reported
@VodafoneUK I am abroad but for some reason I can't make any calls or use data or send or receive texts even though all bars are lifted. Help please to resolve this ASAP.
-
Johan Nohaj
(@JohanNohaj) reported
@VodafoneUK @Bakermatician Hello boy's, I have contract Vodafone SIM only on 24 months. If is here somebody to help me. Many thanks for answering
-
nastybutler 🌍🌎🌏
(@nastybutler) reported
@VodafoneUK Thanks a lot VF! You've cancelled our broadband line with zero notice while we have an upgrade order in the pipeline. Just been told to start a new order as a new customer. Then the line drops while being transferred. Slow clap.
-
🏴Tweety-Pie🏴
(@Tweeter99989) reported
@VodafoneUK app down again?
-
anthony english
(@arfurenglish) reported
from
Rochdale, England
@VodafoneUK internet has been down all any idea when we can expect it back? Vodafobe business broadband in rochdale
-
Vanessa Short
(@Salfordthing) reported
@VodafoneUK so you’ve cancelled my internet instillation again and after finally getting through to someone who said they’d put it through as a priority apparently the system when down!!! What a joke.
-
Jem Morey
(@_Just_Jem) reported
@VodafoneUK absolute shambles trying to get through to your customer complaints department on my mobile phone!
-
Ben
(@ben_gsy) reported
@VodafoneUK No. It’s not working. I pay for 900 Mbps broadband, this is barely 4Mbps.
-
LUFC - Just a fan (Chris) 💙🤍💛
(@LufcJust) reported
@VodafoneUK @786maq Same here Maqsood, also Rochdale. Pointless using the Message an adviser using DM it does not work. Keep it public, they might actually do something about it. Third time this has happened, I'm ready to quit and join a decent service you can communicate with!
-
Like a Heath Robinson machine
(@name_42points) reported
@VodafoneUK @Nichols_RJ Hi @VodafoneUK I’m in your store right now and apparently the solution is to ask for a deadlock letter and to take the matter to ofcom. Seems extreme but I will be taking it to ofcom.
-
RJN
(@Nichols_RJ) reported
@VodafoneUK Thank you Chris, is there an email as she doesn’t have Twitter and has been told that there is nothing Vodafone can do. Only solution is to keep paying for a phone that was stolen OR buy herself out of the contract?!?
-
Johan Nohaj
(@JohanNohaj) reported
@VodafoneUK Hi, I am fine, but my friend has problem, have a contract Vodafone SIM only many year's, and no one has ever received a discount from Vodafone. If is possible help him, I am happy. 👍👍👍
-
MarkSpeaking 🔶#FBPE #CheshamAndAmersham
(@markspeaking) reported
@VodafoneUK when are you going to reverse your ridiculous decision to end WiFi services on the tube? Its an inferior service, unhelpful and inconveniences customers #getitsorted