Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Wolverhampton, London, Hammersmith, Southwark, Manchester, Newton Abbot, High Wycombe, Brownhills, Hayes, Southend-on-Sea, Henley on Thames, Batley, Birmingham, Maidenhead and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Phone | |
| Wolverhampton |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| Southwark |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Portnoir🏴☠️☮️
(@ronportnoir) reported
@GeorgeMonbiot @VodafoneUK Yes, I’d say it is the corporate strategy, I had a nightmare experience years ago with Vodafone, you think you’ve sorted the problem out with them, and then they ring up again with no recollection of your previous interaction. Kafka-esque financial shakedown. Don’t pay.
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Brain Ferry cross the Tay / Orwell 🇺🇦🇪🇺 ⓥ
(@richdfrost) reported
from
Stowmarket, England
@GeorgeMonbiot @VodafoneUK Changed to O2 several years ago Vodafone customer service is the worst
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SurfingRed #FBPA #RestoreDemocracy
(@SurfingRed) reported
@GeorgeMonbiot @VodafoneUK Tried in vain for weeks to cancel Vodafone subscription to mobile broadband. Have to conclude they deliberately make it impossible. Frustrated, I unilaterally cancelled my direct debit. Now I’ve unpaid fees and it’s dinged my credit score. Is this deliberate policy? @VodafoneUK
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Alexandra Hunter-W 💙
(@phred86) reported
@GeorgeMonbiot @VodafoneUK I’m sorry for your loss. I 💯 agree. Vodafone are truly terrible would never use them again. In the end I had to get Ofcom involved which really shouldn’t have been the case. They were so rude and threatening 10 yrs ago. Sounds like nothing has changed
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🇺🇦
(@Aspiracions) reported
@VodafoneUK @GeorgeMonbiot Absolute disgrace, you should be picking up a phone and ringing this poor man directly. ******* “bot?” You couldn’t make it up!
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Noble Lord Sir **** Snake
(@MP_Owners_Club) reported
@GeorgeMonbiot @andy_williamson @VodafoneUK The CEO has a team of people who actually have authorisation to fix situations like this. The customer support doesn't have any authority. This is the only route to getting issues addressed at Vodafone
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Harry Deansway
(@Deansbomb) reported
@GeorgeMonbiot @VodafoneUK I'm currently having a similar experience with @BritishGas who have not sorted out an over charging. They keep me on the phone for hours and then say they will call me back when it's sorted. Haven't heard from them in weeks. Corporate customer care is not fit for purpose.
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Chris
(@CTNI88) reported
@GeorgeMonbiot @VodafoneUK Easily the worst company I've ever dealt with
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Tim Glendinning
(@GlendinningTim) reported
@GeorgeMonbiot @VodafoneUK It's terrible. Luckily all I encountered was sympathy and ways to help...but Vodafone not in the equation.
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🇺🇦 Baroness Allie hates Brexit ⭐️🇪🇺💙
(@skiwithstyle1) reported
@GeorgeMonbiot @VodafoneUK When my MIL passed, we had a wide range of reactions from utility cos, some good some awful. There’s no excuse for the awful. My mobile contract is due for review. I will avoid Vodafone
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Full Restitution raptapsally@gmail.com.
(@raptapsally) reported
@GeorgeMonbiot @VodafoneUK I'm a vodafone customer had an issue with phone . Contacted them for help I could not remember password gentleman lost it with me and believe it or not said why do you want to access your account . Rude and unhelpful .
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Nat Kopytko #Standwith🇺🇦
(@nat_tko) reported
@TrudieMaxim @GeorgeMonbiot @VodafoneUK We had issues with BT too and switched to Vodafone. We also had to email the CEO to finally get it sorted with BT. At the time we said, what would elderly customers do? This is madness. I'm so done with people being robbed by these companies.
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Julie Smith
(@js291970) reported
@GeorgeMonbiot @VodafoneUK Ive had a lot of poor experiences with @O2 but when my Mum passed last year one phone call and her account was closed and handled with respect
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Come Together
(@ComeTogetherAs1) reported
@GeorgeMonbiot @VodafoneUK Terrible company. Terrible, terrible. No one should ever go near companies like this. The customer is viewed as poo on their shoe. @HSBC_UK also the same.
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legal claret
(@legalclaret) reported
@VodafoneUK @GeorgeMonbiot This simply isn’t good enough. It shouldn’t be remotely difficult to cancel a phone contract from a deceased person, and you should be aware that not every person can communicate as effectively as George. You need to change your approach here.
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ŦĦ€ ØŦĦ€Ř ĐΔŘŘΔŇ ƤØŦŦ€Ř
(@darran_potter) reported
@GeorgeMonbiot @VodafoneUK Had similar trying to cancel Sky for an aunt with Dementia. All they wanted to do was sell us a Netflix subscription
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Ian
(@WolstenholmeUK) reported
@GeorgeMonbiot @VodafoneUK I have the same issue with @VodafoneUK an inaccessible website and phone service that cuts you off after 40 mins holding ! Now on my third debt collector threat !!
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scribbler
(@scribbl64805724) reported
@GeorgeMonbiot @VodafoneUK Sad to say had to deal with @VodafoneIreland a few years back, over a landline, in similar circumstances and had just as bad an experience. Next door neighbour is a Europe VP whose name I invoked to break the deadlock. Mad it came to that.
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@GeorgeMonbiot @VodafoneUK A BOT is a clever automated process designed to obfuscate any interaction from a customer to the point that they lose the will to live and abandon all hope.
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PrimalAvenger
(@PrimalAvenger) reported
@VodafoneUK @speckyninja Here's a thought, why not just ask for this person's contact number, via DM, and THEN CALL THEM AND FIX THIS!
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Thomas Bevan
(@ThomasB77020640) reported
@GeorgeMonbiot @VodafoneUK Little bit OTT. Anyone who has ever worked in a call centre will sort things on a first come first serve basis. You've had preferential treatment because you are trying to damage a companies reputation with your follower count and still moaning. Wow. I've never had an issue.
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Jemima 🍍
(@JemimaNL) reported
@VodafoneUK @speckyninja I had a debt collection call (2015) about a Vodafone debt that Vodafone had previously told me they’d cancelled (2014) as it was due to them misselling us a product (international calls package when I was in India). Horrible company.
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Lost in Space. #FBPE #FBPPR 💙
(@fliegerrick) reported
@VodafoneUK @GeorgeMonbiot From a shareholders younger to get a grip. I would like to know why your staff were rude as described.
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ClaireCJ
(@ClaireCJ83) reported
@VodafoneUK @GeorgeMonbiot Wow. Worst customer service reply ever.
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IJN
(@IJN3) reported
@GeorgeMonbiot @VodafoneUK I once overhead Vodaphone employees in a pub in Newbury swapping stories about how they wound up customers and laughing about it. I cancelled my contract every soon after and have never gone back. Saying that my mother who's 92 says they look after her well.
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ClaireCJ
(@ClaireCJ83) reported
@GeorgeMonbiot @VodafoneUK How awful. Your poor father having to keep explaining.
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Ian Worrell
(@muswell_boy) reported
@GeorgeMonbiot @VodafoneUK Similar experience dealing with Vodafone Have to say though, despite historical reputation @BT have always given amazing customer service
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Nic Brownlie
(@nicb2021) reported
@GeorgeMonbiot @VodafoneUK Unfortunately George, this seems to be the way businesses have chosen to deal with data protection and a post-covid world. They have quietly changed algorithms and processes in ways that destroy customer service. Vodaphone are not alone. But it stinks.
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Jude 🏴
(@JudithLaxton) reported
@VodafoneUK @speckyninja This shameful treatment of a bereaved family. Emoji not appropriate either. @VodafoneUK sort your customer service out. Shocking.
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Goat Seeds
(@hos682gjxidn) reported
@GeorgeMonbiot @VodafoneUK I had a nightmare with @vodafone in 2019. They contradicted themselves, accused me of fraud and theft etc, anything but do their job. Then I found out they had lied to my elderly mother to make a sale. The entire family is now not with them and never will. I tell everyone I can.