Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 01/20/2026 16:05

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Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Lichfield, Hackney, London, Cardiff, Oldbury, Dublin, Southwark, City of Westminster, Ashton-under-Lyne, Birmingham, Northampton, Chatham, Barnsley, Basingstoke and Portsmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLichfield Phone
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomCardiff Internet
United KingdomOldbury Internet
IrelandDublin Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • lidiapullen lidia💙 (@lidiapullen) reported

    Nah but how after 6years of having a contract are @VodafoneUK now telling me I don't pass the checks, go **** yourself🖕🏼

  • Stuart40084586 Stuart (@Stuart40084586) reported

    @VodafoneUK DO NOT GET A CONTRACT WITH VODAPOHNE GUYS THEY ATE TERRIBLE

  • cfootsoy Christian Footsoy (@cfootsoy) reported

    And to make things worse a manager put me on hold for 20 minutes then ended the call. I the. Rang back and queued for ages and then got cut off again. This is appalling service @VodafoneUK

  • berttie rob lowein (@berttie) reported

    @VodafoneUK That is some awful chat or called Tobi, how is that meant to help

  • Eamon_Ismail Eamon I (@Eamon_Ismail) reported

    @VodafoneUK What do I need to cancel my bundle three time and it’s still active? Rip off £25 pounds and im clutching at straws you do the right thing?

  • J33V5 Jeevs (@J33V5) reported

    @VodafoneUK @GorraChumar Hi Keely, I am distraught at the service you offer GorraChumar. He is a valuable asset to our community and he needs constant connection. After hearing this I think I might reconsider my options else where!

  • neilrobinson_88 Neil 🇬🇧 (@neilrobinson_88) reported

    @VodafoneUK Fantastic. Thanks. Sounds really good. Will sort later. One final question please. Do you still do military discount. I think I'm on slightly higher than normal as I am a long customer and I wasn't happy when it was reduced. Could they keep the same discount on if I upgrade?

  • divadvahn Dave G (@divadvahn) reported

    @VodafoneUK I'm trying to get my PAC to port my number but the text option doesn't work for some reason, I'm number 68 in the queue for chat and been on hold to your team for 20min? When I walked in to a shop they said they couldn't help! Can you see the problem here??

  • Marshy2511 david marshall (@Marshy2511) reported

    @VodafoneUK So why can't your dedicated Team ring me your the ones in the wrong the account has been settled why should I have to waste my precious time correct your ***** up pretty poor customer service from Vodaphone my number is 07920299242 please feel free to ring

  • CameronUppal1 Cameron Uppal (@CameronUppal1) reported

    @GorraChumar @VodafoneUK Had to speak to these wankers earlier **** their customer service

  • belljason506 Jason Bell (@belljason506) reported

    @PJ_Walker88 @VodafoneUK Never even looked at it during the wedding.

  • F1Bucko Davey B (@F1Bucko) reported

    Been without WiFi for a week tomorrow. Goalposts moving every day. Had great service for almost 6 years but these last 2 days have been awful. @VodafoneUK

  • HEvzWhu H ⚒⚒⚒ (@HEvzWhu) reported

    Anyone else really struggle with signal at London Stadium? Had nothing for like 2 hours last night.. on @VodafoneUK

  • MisterJohnson87 James F Johnson (@MisterJohnson87) reported

    Christ on a bike! The customer service @VodafoneUK is so painful! The website tells me I need to phone up and when I phone up, an automated message tells me to talk to someone online. So stupid

  • Nigelgoat Nigel G. (@Nigelgoat) reported

    @EE Nope, that’s on the work phone. It’s the same every day. It’s why I’m with @VodafoneUK - get a full signal with them.

  • marksmudge67 Mark Smith 💙 (@marksmudge67) reported

    @VodafoneUK Website down again.. Deals are a mile off of what I can get as a new customer anywhere else, a customer for 20 years.. 🤔

  • cfootsoy Christian Footsoy (@cfootsoy) reported

    And to make things worse a manager put me on hold for 20 minutes then ended the call and never rang me back. Now back on hold AGAIN! @VodafoneUK

  • JjJakeyy jj jakeyy (@JjJakeyy) reported

    @VodafoneUK This is beyond a joke now, almost half an hour to get a reply. Can’t get through to anyone on the phone as I get cut off and I’m stuck with no internet. I hate to be a Karen but this is grounds for a complaint

  • gymfoodcrypto1 Andy Smith (@gymfoodcrypto1) reported

    @VodafoneUK what is with signal in york. Can’t even get full bars on 3g. Happening last few days.

  • MisterJohnson87 James F Johnson (@MisterJohnson87) reported

    @VodafoneUK No thanks. I've had enough of your irritating automated bots and phone lines. Appreciate the offer of help though! Cheers Ben

  • JjJakeyy jj jakeyy (@JjJakeyy) reported

    @VodafoneUK You lot are taking the mick now, I’ve paid my bill, waited the 2 hours for my internet to come back on and I’m yet to have an internet connection. Waited hours to get through to someone who can’t even help. Will defo be cancelling my contract as soon as possible.

  • Stuart40084586 Stuart (@Stuart40084586) reported

    @VodafoneUK Nonim sick of vodaphone I call near on every day about a diffrent problem I want out of this contract and I would not recommend to anyone I'm duscusted all I want to do is get out the contract

  • HakIsAStar Proposition Hak (@HakIsAStar) reported

    @VodafoneUK No nothing you can say or do to convince me to stay. I haven’t had service from you in over 6 months. I just want to stop paying now my contract is finished

  • Stuart40084586 Stuart (@Stuart40084586) reported

    @VodafoneUK I'm totally geting robed everyday paying for a service thats not keeping to its agreement

  • taylorwinetime Ali taylor (@taylorwinetime) reported

    @VodafoneUK no service on my phone for 2 days now-can’t ring to report it-“tobi” says no problem-rumours on social media it’s down for another week. Help please I need to work..

  • FinniganSharon sharon finnigan (@FinniganSharon) reported

    @VodafoneUK Absolutely disgusted with the staff at Vodafone. One of your service advisors just deliberately disconnected the call without transferring to a manager as requested because she decided they couldn’t help You are taking money from my account when the contract finished in Sept😡

  • HakIsAStar Proposition Hak (@HakIsAStar) reported

    Why do I have to speak to someone to cancel my contract @VodafoneUK

  • WilldaysEnglish Alison Bennett (@WilldaysEnglish) reported

    Absolutely awful service from @VodafoneUK It took hours to cancel the broadband, for it not to be cancelled (and still being charged) and two hours tonight to be told I will have to call back tomorrow!

  • gymfoodcrypto1 Andy Smith (@gymfoodcrypto1) reported

    @VodafoneUK Won’t even load your status checker page to look for issues, that’s how bad the signal is

  • RobV3 Rob Verity (@RobV3) reported

    How long does it take @VodafoneUK Customer Care Team (add your own irony) to complete a Transfer of Ownership Request Form? I emailed this request at the beginning of 2022 and it is still not done. Repeatedly unable or unwilling to complete basic tasks!