Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hammersmith, London, Athy, Dublin, Liverpool, City of Westminster, Edinburgh, Batley, Luton, Portsmouth, Birmingham, Glasgow, Croydon, Aberdeen and Kingston upon Hull.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
Phone | |
 Athy |
Phone | |
| Dublin |
Internet | |
| Liverpool |
Phone | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Pierlejewski 🇬🇧 🇵🇱🏴🇺🇦
(@NigelPiers1) reported
@VodafoneUK #mobilephones Been loyal Vodafone customer since 80's Disappointing interaction ths week when simply upgrading: Web site: not functioning correctly Internal phone system not working Failed promise to call back Doesn't instil confidence in 'tech' firm!
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Christine Clayton
(@hummy0605) reported
@VodafoneUK disgusting customer service. Spent over 1.5 hrs on chat passed from pillar to post. Still no resolution. Mum in a dementia care home,need to cancel contract. Have POA & keep being told i'm not account holder No point sending link to phone as we don't have it!
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Chris Evans
(@evothewolf84) reported
@Meach86 @VodafoneUK They never call me 🤔
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hereu
(@hereu100) reported
@VodafoneUK Is Chat down? I was arranging a new contract and the box disappeared. I got a voice message to come back on chat, but I can't
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SA
(@St4n4n0n) reported
Why has @VodafoneUK changed the way they charge for mobile phone contracts. I've been a customer for approx 10 years and have 3 contracts for family. Now upgrading they want me to pay separately for the phone and the bill. 2 different bills. Time to say goodbye me thinks
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MartinLockheed
(@MrMartyLockheed) reported
@VodafoneUK @Wimbledon Is yappy, yappy woman still doing your ad voice overs? I've trained myself to quickly spot and turn off your ads so I never have to listen to her.
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Tim🗿
(@DevTimm_) reported
@VastGG @VodafoneUK I have a problem. Can you please help me
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Lucky225🍀
(@lucky225) reported
@Cyberwest @DemeryUK @VodafoneUK Have you never heard of an emergency? You can't plan onan exception for every random phone number that might text or call you in the middle of the night if a loved one randomly ends up in a hospital, and it's a too late to tell someone to DND for something they didn't expect
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steven sutherland
(@Stevenjs1875) reported
@VodafoneUK ….honestly you’re taking my breath away with how awful your customer service is. Incapable of completing the simple porting of a number. Now day 6 of “radio silence”. Incredible!
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Dee Moore
(@DeeMplus3) reported
@VodafoneUK still waiting two weeks for a Reuter that we are told every two days will be with us in the morning! Broken promises and outright lies by your staff. Today I was told that I was a priority call within four hours…and its well over that!
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Daniel Ayers
(@danielayersuk) reported
from
Camberwell, England
@VodafoneUK your website is so riddled with errors I give up. Sort it out - this is THE worst example of an e-commerce website I have ever come across. Whoever built it - fire them, they are worth £0.00 per hour.
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#porkpiegate 🇬🇧
(@porkpiegate) reported
@Craigchelsea91 Yes, their customer service is appalling. @VodafoneUK had been overcharging me for months and offered not enough refund. They are not solving it within their own agreed 7-10 days. It’s probably worth trying Sky mobile, they have better prices.
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Cherico 🌻
(@ChericoRoo) reported
@VodafoneUK what’s the point in selling your ‘xperts’ as a service when it’s impossible to get through to them. 65 minutes and holding .. no internet and I work from home and have now missed a key meeting.
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@woddisreviews
(@carolewoddis) reported
@VodafoneUK terrible service with vodafone these past 10 days. In Suffolk almost no reception on mobile at all. Back home in SE5, still slow, some postings on Facebook not coming through at all. Vodafone is a disaster zone!
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Lee
(@shipitforthewin) reported
@VodafoneUK I decided to switch Broadband from #talktalk to you due to recent offer. The difficulty in registering for this promo was incredibly difficult (existing mobile customer). Now, #talktalk have made me a better offer and given I have had no service issues I have decided
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Melina Kakoulidis
(@MelinaKakoulid7) reported
@SamsungGreece Hello does #SamsungGreece phones except English SIM cards? I am a @VodafoneUK customer.
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Dr James Morris
(@Cyberwest) reported
@lucky225 @DemeryUK @VodafoneUK I was on a WhatsApp group with members all round the world. The only solution was an auto-do-not-disturb covering my usual sleep time, because sometimes I would forget to do it manually.
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Jared Lee
(@sciencejared) reported
@VodafoneUK Or, alternatively, don't close tickets until you can consistently observe the reported problem not happening.
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omer Mahmood
(@Omarii91) reported
Dear @VodafoneUK my Broadband service has been out of service since 7th of June due to an outage and your Customer service team informed me it will be fixed by 28th of June. And if I cancel my contract so I get new provider, Vodafone said they will charge me cancellation Fee.
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victor snazel
(@vicsnazel) reported
@Ofcom what’s the best way to contact you regarding totally unacceptable service from @VodafoneUK
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Acrobat
(@acrobat1977) reported
@VodafoneUK why is network so slow? Luckily I don’t need my phone to work from, it takes forever to open a tiny page on an IPhone!
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Sridhar Pasumarthi
(@Sri_Pas) reported
@VodafoneUK very disappointed with the service. Broadband upgraded from copper to Fibre yesterday . No Internet since Engineer’s visit yesterday morning.
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Dee Moore
(@DeeMplus3) reported
@jamie_penfold @VodafoneUK We are having the same issues Jamie! It’s a joke. Told I was a priority call back today after been on the phone AGAIN this week everyday. Can’t even get a reuter!
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Lisa Bourne
(@Lisa_Bourne) reported
@VodafoneUK I'm not 'feeling the connection' with your customer service on the online chat. I've spent about two hours trying to cancel my contract and still no further on! Half an hour this morning, and now booted off. Very poor.
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Lydia Groenewald
(@lydiagroenewald) reported
Such shockingly bad customer service from @VodafoneUK I've spent hours, on multiple occasions, reporting an issue with our landline, and it's still not fixed a week later.
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Nicholas #StopSIM 💙🇪🇺🇬🇧🇪🇸🇮🇨Ⓥ🌹
(@NicholasHayman) reported
@VodafoneUK Hi, can you help me cancel my plan please?
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kimberley
(@lilackimmi) reported
@VodafoneUK I need help with my #verymereward, the website wouldn’t take my code this morning and my code has now expired. Am I able to redeem a code for the Father’s Day code offer?
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Dr James Morris
(@Cyberwest) reported
@lucky225 @DemeryUK @VodafoneUK Whatever, mate. This is a stupid conversation. Daniel can take or leave my advice - it's up to him. It's what I do because of having lots of friends in different timezones who often forget. If you know him, make your suggestion to him. I'm not at all interested in your opinion.
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Aidan Williams
(@aidanwilliams44) reported
@VodafoneUK @Wimbledon @Tezerbear so that I don't feel bad for telling him all my Wimbledon stories without him ever having been
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Jo (she/her)
(@demonwrangler) reported
@VodafoneUK You have taken funds from my bank account this is FRAUD and I am reporting it to my bank as such. I want someone from customer services to contact me I do not want to chat to a bot I want a call from a HUMAN and I want it today