Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Bromsgrove, Thetford, Blyth, Tower Hamlets, London, Croydon, Edinburgh, Upton, Clitheroe, Northampton, Peterborough, Folkestone, Batley, Camden Town and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Phone | |
| Tower Hamlets |
Internet | |
| London |
Phone | |
| Croydon |
Phone | |
| Edinburgh |
Total Blackout | |
| Upton |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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NJD
(@GetGudder) reported
I don't hold out much hope for people getting free internet via @OpenreachHelp. Our internet via @VodafoneUK uses their network and we've had three engineers unsuccessfully attempt to fix something that is a persistent fault, today is the worst it's ever been. Worse than dial up!
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Roy
(@RoySayWhatNow) reported
@Vitt2TsNoC @VodafoneUK Surely at some stage you can just cancel the direct debit. At some point this obstruction to cancelling must constitute a breach of contract.
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Cleatus McMorrow
(@CleatusMcmorrow) reported
@VodafoneUK Na. I'm OK, thanks. Around 20 LONG phone calls later and the issues still aren't resolved. I'll pay until the end of my contract but i can't wait to leave.
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Rebecca Bullock
(@Becky2890) reported
@VodafoneUK absolutely awful!! Nothing but trouble since upgrading with them AGAIN! Even after being a loyal customer for years. Money grabbers!! Never again will I be upgrading with them!!
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Cherry
(@chezboz) reported
@VodafoneUK I can't make any calls in my mobile, regular issue which I know how to resolve, but your chat agent didn't listen to me and I got cut off after nearly an hour. Can't call customer service and now also locked out of my online account! Please can you help!?!
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Dean
(@Deanmoloney01) reported
@VodafoneUK i left Vodafone I while ago but still says active on my credit report any help here
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Bianka
(@Bianka920411) reported
@chezboz @VodafoneUK The same issue happened to me Spycrack22 on Instagram is a professional hacker he's the only person that can help you
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Mackem In Suffolk 🔴⚪⚫⚪🔴
(@ipd1961) reported
@VodafoneUK is your network down in the CB8 area? Both phones in our house have been on emergency calls only most of the morning. Not getting the service I am paying for.
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Kieron þe Hordfindand
(@waelgenga) reported
@Vitt2TsNoC @VodafoneUK Trying to get through to phone companies (etc) is one of the things that really really makes me stressed, so I can sympathise with you. It's needlessly horrid and frustrating.
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Vittoria Gallagher
(@Vitt2TsNoC) reported
@RoySayWhatNow @VodafoneUK I've cancelled it, moved to @ThreeUK and now I just need to cancel the upgrade from Vodafone. And it's proving to be a nightmare.
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Dave T
(@fin_father) reported
@Vitt2TsNoC @VodafoneUK When I’ve wanted to leave a mobile carrier before (they’re all as bad btw) I found them quite responsive as soon as I cancelled my direct debit. I got a call pretty quickly!
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Emma Ashford
(@Memma3121) reported
@VodafoneUK on Wed, you ported my number, which I’ve had for over 10 yrs to another customer. You admitted it was your error. I have spent in excess of 6 hrs on the phone to you. Your co has been less than useless. You have not restored my number to me. #badservice #vodafone 1/3
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LAUREN
(@iamlaurenicolee) reported
Who can I speak to at @VodafoneUK to cancel my phone contract? They make it impossible to leave. I haven’t used the phone for over a year but still paying as I can’t get hold of anyone but a live chat 😭😭😭
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Timothy "Treebeard" Adams
(@circle_slide) reported
@LDNLove @VodafoneUK LMAO slow internet in LONDON?!?? What kind of a company manages to **** up THAT badly?!??
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Alexander Stopher 🇬🇬
(@AlexanderChrisS) reported
@VodafoneUK That’s an incredibly bad deal… expected no more from Vodafone. For maximum value, sell your device and then use the money to put towards your new one.
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Rebecca Bullock
(@Becky2890) reported
@VodafoneUK absolutely awful!! Since upgrading AGAIN I’ve had nothing but trouble even after being a loyal customer for years. Nothing but Money grabbers.. AGAIN! Never again will I upgrade with Vodafone!
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kiet
(@kiet1) reported
@VodafoneUK the worst customer service in terms of following up on an order. Since Jan, I tried to set up broadband, 3 times cancelled, no fault of my own. I only kept with them as I was promised goodwill against once set up. It was only in Aug it was done & went back on promise.
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DazM33
(@dazM33) reported
@VodafoneUK I wouldn’t **** on this pile of shite
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Martin Kimber
(@MrMKimber) reported
@Vitt2TsNoC @VodafoneUK @ThreeUK I know what it’s like to cry with rage at stuff like that. I took out a contract with Virgin last year, and before the service even began I begged them to let me leave. I know I’m biased but the Sky customer service has been far superior.
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Cleatus McMorrow
(@CleatusMcmorrow) reported
@VodafoneUK Joined in Jan 2021. Their router has terrible signal. Their customer service do not know what they don't. The Internet speed drops more than my trousers. Avoid.
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Kieron þe Hordfindand
(@waelgenga) reported
@Vitt2TsNoC @VodafoneUK I'd imagine Sunday is a v. busy day in the phone lines? I was having issues with Three, so I cancelled the direct debit. Then, in a strange twist of fate- they were suddenly trying to call ME all the time. Can't think why...
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Vittoria Gallagher
(@Vitt2TsNoC) reported
@MrMKimber @VodafoneUK @ThreeUK Ah so you're being compensated. I was not. And I can not abide the customer service!
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Ｔｈｅ Ｃａｒｌｉｓｌｅ
(@PKCarlisleLLC) reported
@Vitt2TsNoC @VodafoneUK I worked in mobile support once (but in the US, so, caution)... If you want to KEEP your number, have the new carrier 'port' it. When your number leaves them, Vodafone should close your account. If you want a NEW number you probably have to call and talk to "Retention".
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May 💙
(@LDNLove) reported
Also, I cant wait till my sodding @VodafoneUK contract is up.. I want a Sim only tariff, am already on a "high speed" one which is slow in london (both at home and work) and they want to charge £45 for that with no roaming? LOL.. what a terrible company.
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Tech Jamo | Joel
(@TechJamo) reported
Back in the day... My phone had 5mb of internal memory and I was satisfied #MotorolaV525 from @VodafoneUK. I feel like in 10 years time, techies will be looking at phones like WTF!? only 128TB of storage?! Kmt
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John Sutton
(@jsutt32) reported
@VodafoneUK Your mast at Bringsty, WR6 is showing a fault according to Virgin Mobile and there is no timescale to repair. Need to keep #rural #communities connected. Can you treat as a priority please? #nosignal
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noble
(@nobleman000) reported
@VodafoneUK Reliability network? You must be delusional
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Vittoria Gallagher
(@Vitt2TsNoC) reported
@MrMKimber @VodafoneUK @ThreeUK OMG I had the WORST experience with Virgin Media. It was weeks of actual tears and tearing hair out. It was absolutely horrific. The ended up paying my Sky bill for a couple of years after the saga!
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Martin Kimber
(@MrMKimber) reported
@Vitt2TsNoC @VodafoneUK @ThreeUK They’re almost as bad as Virgin Media to be fair
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Joanne
(@joanne_l_t) reported
@Hooty1981 @VodafoneUK @O2 Do not swap to 02 you will never get any signal..go to EE