Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (66%)
• Phone (17%)
• Wi-fi (11%)
• Total Blackout (4%)
• TV (1%)
• E-mail (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Reading, London, Sutton in Ashfield, Birmingham, Sherborne, Norwich, Northampton, City of London, Southall, Cambridge, Burton upon Trent, Kingston upon Hull, Batley, Salford, and West Malling.

City	Problem Type	Report Time
Reading	Internet	10 hours ago
London	Internet	11 hours ago
London	Internet	14 hours ago
Sutton in Ashfield	Phone	15 hours ago
London	Phone	1 day ago
Birmingham	Wi-fi	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diesel (@valkanelanights) reported 4 minutes ago

  @Iromg @VodafoneUK Stupid old ****

• 
  Charles Chadderton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CharlieChaddy) reported 4 minutes ago

  @ZiaYusufUK Shut @VodafoneUK down. Nobody needs them.

• 
  Quentin Stephens (@Quentin_Stephen) reported 7 minutes ago

  @VodafoneUK Your Broadband app is as useful as a chocolate teapot in areas of poor reception.

• 
  Mr Crypto Project Manager (@Benson93077859) reported 8 minutes ago

  @VodafoneUK been with Vodafone 12+ years, I just wasted hours on the phone to their support because I get intermittent coverage at both of my properties & it’s getting worse, yet I’m paying 100% of the bill only to be told it’s tough & they are sorry! Absolute joke, moving to EE

• 
  Ron Harrison (@RonHarriso22498) reported 10 minutes ago

  @VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !

• 
  trin🇯🇲🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ttrinityb) reported 10 minutes ago

  I’m sick of calling a company, trying to talk to somebody and getting sent to an AI just **** off This is for you @VodafoneUK useless pricks

• 
  Martin 'Dougal' Ogle 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MartinOgle1) reported 10 minutes ago

  Vodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.

• 
  FINGERSJOHN✌ (@jnafr) reported 16 minutes ago

  Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

• 
  Robert (@Poots1Poots) reported 16 minutes ago

  @DavidPoulden @VodafoneUK @TNLUK I found out only tonight that the National Lottery is paying 10’s of millions to organisations which support illegal migrants. I have withdrawn my funds and closed my account.

• 
  Nigel Leeder (@qm8tknfyjy) reported 21 minutes ago

  @SimonDanczuk @VodafoneUK No, no network makes money of it

• 
  Ironwarrior73 (@Ironwarrior73) reported 27 minutes ago

  @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

• 
  jomamp82 (@jomamp82) reported 27 minutes ago

  @SimonDanczuk @VodafoneUK Fully support this

• 
  Neil DOWNTON (@Nei70Neil) reported 29 minutes ago

  @NileGardiner @VodafoneUK Don't be so ******* stupid

• 
  That guy (@DaveHol27360883) reported 29 minutes ago

  @VodafoneUK Handing out sim cards to rapists. Shame on you, you'll never get my business again.

• 
  bjc (@bjc5473) reported 32 minutes ago

  @sabastiannjnp @Iromg @VodafoneUK They will be when thousands do the same. I take it your a long life customer then🤔

• 
  Quentin Stephens (@Quentin_Stephen) reported 32 minutes ago

  @VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.

• 
  Hywel Evans (@hywelsuchevans) reported 34 minutes ago

  Just had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?

• 
  Tim Bentham (@tim_bentham) reported 35 minutes ago

  @VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help

• 
  Plant a Tree 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🚜 🥩 (@EugeAMM) reported 36 minutes ago

  @VodafoneUK Leaving after years with you. Donating free SIM cards to undocumented migrants arriving illegally on small boats is where I draw the line. I’ll be taking my custom to a network that respects UK border control and the rule of law. #Vodafone #CancelVodafone

• 
  Joe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WfcJoe_) reported 37 minutes ago

  @duzza007 @VodafoneUK I’m with them. Got a new phone yesterday and my sim hasn’t transferred to the new phone and their live chat was no help so I’ve gotta go up to their store

• 
  Elizabeth (@Elizabe50513818) reported 41 minutes ago

  @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

• 
  ReformYorkshire (@ReformYorkshire) reported 44 minutes ago

  @MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.

• 
  sailwithrob - I stand with Israel 🇮🇱🇬🇧 (@sailwithrob) reported 46 minutes ago

  @VodafoneUK is without doubt the most useless customer service company in the world - a whole day wasted trying to get an iphone 17 pro on the network

• 
  Slm Yldz (@selimgncr) reported 48 minutes ago

  @VodafoneGroup I am filing a formal consumer complaint on Monday. I expect Vodafone to provide evidence of when, how and by whom this cancellation was authorised.@Vodafone @VodafoneUK Please investigate.

• 
  GIA (@seen_less_1) reported 49 minutes ago

  Hi Vodafone UK. I have an LG GR500FD that is locked to Vodafone UK. The phone displays “Invalid SIM card network lock.” I am currently in Nigeria and need the Network Unlock Code (NUC/NCK). Your online NUC form and webchat aren’t working for me. @VodafoneUK

• 
  Dafydd Gam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@Tenth_Crusader) reported 49 minutes ago

  Cancel @VodafoneUK now!!!

• 
  Nigel Leeder (@qm8tknfyjy) reported 50 minutes ago

  @Iromg @VodafoneUK I’m sure they won’t give a flying ****

• 
  taxilez (@taxilez) reported 51 minutes ago

  @VodafoneUK your apps been down two days how do expect me to pay the bill??

• 
  Jay Ramella (@ramella_jay) reported 52 minutes ago

  @SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!

• 
  carys (@blindandb0ujee) reported 54 minutes ago

  @PolariChat @VodafoneUK Definitely not, they would never ring from an 07 number