Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Birmingham, Glasgow, Southend-on-Sea, Maidenhead, Dublin, Guildford, Wandsworth, Croydon, Luton, Dewsbury, Aylesbury, Paignton, Basingstoke, Manchester and London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Birmingham |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Birmingham |
Internet | |
| Maidenhead |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Garner
(@D0C_RAY) reported
from
Peterborough, England
@CityFibre @VodafoneUK any reason why FTH connection would on have 20mb upload and not 500. Newish install and not expecting 500 yet, but 20 seems like a setup error. Down is around 500
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Eli🇳🇬
(@__EJ34) reported
@VodafoneUK Have ****** our internet for WEEKS and are making us pay the bill still **** up
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Peter Drnovsek
(@PDrnovsek) reported
@VodafoneUK Absolutely appalled by your customer service!! After completely mishandling new user setup, you have now left me offline for the bank holiday weekend, unwilling to escalate internally to correct your own mistakes! #ShloudHaveNeverConsideredVodafone
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK is anybody working in customer relations ???? Not answered a phone in 2 days
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Rebecca Schmidt 🏳️🌈
(@DDDSchmidt) reported
@VodafoneUK Worst experience EVER. I've spoken to at least 10 people and they are not able to get my address assigned to the contract. It's been 6 months. And AGAIN I got disconnected after being 1 hour 10 min on the phone
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Eli🇳🇬
(@__EJ34) reported
@VodafoneUK Are a crock of ****
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Jordan Collins
(@jordancollins77) reported
@VodafoneUK you have provided me with the most appalling customer service. I have no broadband, no one at your customer service has resolved the issue. I’ve lost out on paid work and can’t even enjoy my weekend by using the internet with my smart tv. I’m still waiting for help!!
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Mrs Westie
(@mrsmjwestie) reported
@VodafoneUK I need to complain!!! Trying to upgrade and you have wasted an hour of my time!!!!!! Rubbish service AGAIN!!
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK just been notified my account has been sent to deadlock as I have refused a resolution!!!! Once again offshore call centres fail the resolution was accepted 2weeks ago now I've a faulty handset and Vodafone won't discuss the account due to deadlock👍🏼👍🏼👍🏼👍🏼
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Deej Julie White 🏴☠️
(@dj_sx_fm) reported
@VodafoneUK @MartinSLewis 2 days ago I was promised that you would cancel the broadband you never supplied me with. It’s been over 48hrs, can someone just tell me it’s cancelled please?
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Sue Wren
(@suewren58) reported
@VodafoneUK what poor service from @VodafoneUK I have an email from Apple stating that my handset should be replaced as fault continued after resetting. Have been told it needs to be looked at again, and I should buy another phone while they have mine!
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Paul Wilson
(@pswilson77) reported
@VodafoneGroup @VodafoneUK I'm fully aware of how to do this. You're missing my point. Reporting, blocking and TPS services aren't fixing the issue. If the network operator is unable to stop the problem from affecting the customer, the network operator is responsible to do more to resolve the problem.
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aiden 2
(@aidenisveryepi1) reported
@VodafoneUK signal is pretty terrible in the Ligma area could you investigate please?? Cheers lads
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Laura.B
(@Burkesaurus) reported
@VodafoneUK why’s it significantly cheaper for me to get a contract as a new customer than it is as a “valued” customer? Upgrade I’d like is working out £49 upfront and £63pm yet as a new customer £43pm. £480 more over the 24 months, how you work that out? Loyalty means nothing!
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Lesley Cameron
(@lescameronlc1) reported
@VodafoneUK Hi Shah. After years of loyalty I have gone for a new Vodafone contract from a 3rd party provider as this was my cheapest option. All I want to do is transfer my number to my new Vodafone handset which would appear to be an issue.
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ijh ==
(@1stjanna) reported
Is there a poorer customer support service than @VodafoneUK @VodafoneGroup
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Wide Word of Sport.
(@widewordofsport) reported
The chat person at @VodafoneUK just took me away from Virgin as a customer. By answering questions. With actual answers. #shocking
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Colin T Jones 🎸🎤😎
(@colintjones) reported
@VodafoneUK Not replying on there either.... Honestly it's the worst customer service I've received in years. Embarrassing really
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Charlotte
(@charmele0n) reported
Wow. Just found out @VodafoneUK also managed to tell my provider to also cancel my landline and changed my home number. How is this even possible?
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Caroline Gentleman
(@CarolineBlack22) reported
Divorcing @VodafoneUK after more than 20 years. No deal to be done, no customer loyalty 😩
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Joke of the day
(@jokeofthedayuk) reported
@VodafoneUK What you can do is stop harassing members of the public with your Service if people want it stop harassing them by sending letters every month like I said send me any more and I’ll do a dump in the takeaway tub and send it to you
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Gem *****
(@gmiss32) reported
@VodafoneUK trading standards will be hearing from me with to regards this, your customer service is absolutely disgusting
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JO JO 786
(@UMARMAH33650836) reported
@VodafoneUK @VodafoneUK Hi, is it true I can cancel my current PAYM sim only contract and then take out a new deal with Vodfone. Then once my original PAYM SO 30 day notice has expired, its becomes a PAYG sim and then migrate my old number to my new PAYM SO, replacing the new temp number?
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Mark Piper
(@Rubystone911) reported
@VodafoneUK your TObi bot. Pretty ****, isn't he. MyVodafone. That's rubbish too. Is Nick Jeffrey still around? I might try him
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ijh ==
(@1stjanna) reported
@VodafoneUK Whilst the experiences of your web site & customer call centre are something I do not particularly wish to experience again. The experience of your BOT is something I definitely do not wish to experience again. Life insurance is to short/ plenty of other providers.
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LondonRando
(@blobbybobber) reported
@WithuTraining @VodafoneUK Hi I have the same problem.
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vishal kalra
(@vishalkalra4u) reported
@VodafoneUK spent 3 hrs on call waiting for your customer care without any luck (Fyi music stops after 45mins) & 2 hours on chat to be told I need to ring again because your chat line can't help. I am afraid of the long wait again. Why don't you have email for customer support?
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Lesley Cameron
(@lescameronlc1) reported
@VodafoneUK They are telling me I need to go to a PAYG for 30 days and then I get to keep my number. How stupid is that.