Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Ealing, Basingstoke, Manchester, Bristol, London, Edinburgh, Halifax, Glasgow, Newham, Blackburn, Dublin, Alcester, Winchester, Didcot and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Basingstoke |
Internet | |
| Manchester |
Internet | |
| Bristol |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Stiff
(@AdamStiff) reported
Hey @VodafoneUK My broadband is down in the Ipswich area. Is this a network issue? I've tried resetting the router!
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Rebecca Haslam
(@gigtripper86) reported
@VodafoneUK It says "due to a technical issue, we are unable to process your top up at this time. Please try again in an hour." It's been saying that since I got up at 5am, both via the app and when I call.
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Sathya Prasanna
(@SathyaPrasannaD) reported
@VodafoneUK Direct DM seems to be another bot, which doesn't really help me ( just another TOBI on twitter), I have been promised a 8th Sep go live when I spoke to an agent yesterday, let me see if you keep up the promise.
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Sinz1019
(@sinz1019) reported
@VodafoneUK You’re broadband is ******* shite, honestly one of the worse companies I’ve ever dealt with in terms of **** internet, and customer service. There. Is. A. Problem. At. The. Green. Box. Nothing to do with MY WIRES or anything!!! You ******** need to pull your fingers
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JohannaJacksonAuthor
(@_JohannaJackson) reported
@VodafoneUK Whilst I’ve stayed loyal to Vodafone over the years, I do find the signal where I now live - North Cornwall - is much diminished compared to Berkshire and Hampshire. Local residents complain regularly, only to be told the signal is ‘fine’. 🫣😕
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TanithF
(@tanith_f) reported
@VodafoneUK Most unreliable with shittest customer service more like.
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Urban
(@urbanpixelsw1) reported
@VodafoneUK Good luck to people on #Vodafony network trying to watch this! Rude customer “care” staff outside UK that cannot give a dam. And Vodafony UK ignores clients
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Hana Cee
(@HanaIsTweeting) reported
@VodafoneUK is the top up system down? I can't top up through the myVodafone using any of the methods
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Ankit Sharma
(@beingankits) reported
@VodafoneUK I am outside of U.K. so I am not using my data. Since I have got my replacement sim - I have not been able to receive calls, I can only make calls. Pls help. I got a replacement sim as my phone was stolen in July.
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Jessica Lee (ANutr)
(@jessica_lee2019) reported
@VodafoneUK at my wits end with the lack of phone service in the USA this week. Have spoken to >10 advisors online (tech and network) who all go through the same trouble shoot steps, assure me it will work and then to restart my phone …. And shock…. Still no 4g
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Rebecca Haslam
(@gigtripper86) reported
@sdunlop @VodafoneUK Over four hours waiting for this issue to be fixed now...
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Urban
(@urbanpixelsw1) reported
@VodafoneUK And #Vodafony is stuck in this era with its old tech and poor customer care!
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Urban
(@urbanpixelsw1) reported
@VodafoneUK Best get back to school as #VodaFony network at home is bad And zero customer care! New users beware
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Jessica Lee (ANutr)
(@jessica_lee2019) reported
@VodafoneUK surely there must be a solution available? New York is a capital city surely you can get your UK customers onto a network that allows them to use 4g whilst visiting
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Hemant
(@Hemant79404171) reported
@ViCustomerCare @VodafoneUK @VodafoneGroup Is any one here to help your existing customers complain. Your 121/198/199 not show to connect with customer care.
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Rebecca Haslam
(@gigtripper86) reported
Hey @VodafoneUK, please sort out your top up system. I do not wish to lose over 7GB of my data because you're having technical issues!
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Ankit Sharma
(@beingankits) reported
@VodafoneGroup Help me fix my mobile phone sim ASAP. @VodafoneUK
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PINTU MAURYA
(@pintumaurya88) reported
@VodafoneGroup @VodafoneUK @vodafoneIndia This is very very bad approach of vi customer executive, custom talking on call and they transfer call on IVR. This is the the reason why Vodafone not getting business. I will also port the number soon.
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Bristol Base
(@DanMack23409900) reported
@VodafoneUK Your latest tv commercial is terrible.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@VodafoneUK Yes but it doesn’t help the fact that it takes Vodafone 2 months to fix issues.
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Carolyn Stafford
(@CarolynS47) reported
@VodafoneUK I’m trying to top up my phone using PayPal via the app the same way I have every month for the last 3 years and suddenly my number isn’t a valid one in spite of the fact that it’s there at the top of the home page! Something broken with the app I think.
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Muriosa Houston
(@MuriosaHouston) reported
@VOXI_UK and @VodafoneUK most be the worst customer service I’ve ever came across can’t wait till my contact is up
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Rebecca Haslam
(@gigtripper86) reported
@VodafoneUK Over four hours waiting for this issue to be fixed now...
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ROBERT GRIFFITHS
(@ROBERT12772279) reported
@VodafoneUK Expensive crap
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kahlköpfig
(@felizecalvo) reported
@VodafoneUK @EE why do you only offer discounts for NHS staff, and not for other emergency service workers? That’s according to @MartinSLewis latest email. Bit of an insult to other branches of emergency services
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Michael Zwiauer
(@MichZwi) reported
@VodafoneUK our home broadband has been down since least night - any ideas on when it might be fixed?
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This Way of Life
(@ThisWayofLife) reported
@VodafoneUK so my son was spiked last night and his phone stolen, I have tried to report his phone stolen this morning to you with no joy due to the complete ignorance & lack of understanding from your customer services, absolutely disgusting service no help whatsoever
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Tenerife Apartment Golf del Sur
(@421tdlp) reported
@VodafoneUK @cpadams1 Ours is down in Bromsgrove too
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't