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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 67% Internet (67%)
  • 14% Phone (14%)
  • 11% Wi-fi (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Hackney, Northampton, Milton Keynes, Peterborough, Greater London, Luton, Wellingborough, Southend-on-Sea, Bedford, Birmingham, Normanton, Newport, Ipswich, and Chatham.

CityProblem TypeReport Time
London Internet 44 minutes ago
London Internet 4 hours ago
Hackney Total Blackout 4 hours ago
Northampton Internet 5 hours ago
Milton Keynes Internet 6 hours ago
Northampton Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • FOY54L
    FM (@FOY54L) reported

    @VodafoneUK I’ve tried calling and using chat multiple times and keep getting disconnected. I cannot reach a human and my broadband issue is still unresolved. Please respond urgently.

  • JoanyEmd
    Joan (@JoanyEmd) reported

    There's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK

  • simondenye
    Simon Denye (@simondenye) reported

    @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

  • maxyourday
    max yourday 💙 (@maxyourday) reported

    @MoneySavingExp No signal here in Marlborough on @VodafoneUK.

  • LFCRhinos
    James S Taylor. (@LFCRhinos) reported

    @VodafoneUK can I get a new handset even though I’m on a sim only contract? Please help if possible

  • glastonburylove
    Music Mad (@glastonburylove) reported

    @dbcxptures I was at a festival in St Alban's last weekend and my signal just completely dropped. No service whatsoever. @VodafoneUK

  • JaYmZltd
    JaYmZ.exe (@JaYmZltd) reported

    @VodafoneUK what is causing these isolated outages for hindreds/thousands but not everyone? Is it a set of faulty routers? If so will you replace? A friend mere meters down the road same style of router same exchange has had no issue either time mine has been down.

  • charlie81389135
    charlie stone (@charlie81389135) reported

    @VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK Wonder how long that take over 2 months no internet and so many lies and disgusting customer service

  • KishorTrvedi
    Kishor (@KishorTrvedi) reported

    @AdityaBirlaGrp @vodafoneIN_Fdtn @VodafoneUK Feeling bad for being annual subscriber since it's original inception in India as Hutch Venture then Vodafone Idea combine. Promises 5g buying 5G plans and 5G enabled devices but experience 4G speed. select cities get 5G 1/3

  • TheWildLemons
    Emma S 🩵☁️ (@TheWildLemons) reported

    @SomersetBobby @VodafoneUK I have problems right now. I used my 5G to check the network connectivity site. Says there's no reported issues. Funny considering there's not a single light on the fibre box in the wall & not a single light on the router lmao.

  • Jahyne5
    Jahyne (@Jahyne5) reported

    @VodafoneUK how come my network doesn’t work??😭😭

  • codsallsi
    Simon (May contain cheese) 🚴‍♂️🏃📖🎶📺🎥🐕‍🦺 (@codsallsi) reported

    Had a suspected spam call tried to report it to @VodafoneUK but didn't seem interested, not sure if the number I goggled (191) was spam as well so if you're a Vodafone customer just be on your guard

  • laticssamuala
    david-samual (@laticssamuala) reported

    Ahh Vodafone broadband down again. What a shock. Maybe you should invest in something that doesnt cut out with abit of heat ay 🙄 @VodafoneUK

  • AJameson12
    Andrew Jameson (@AJameson12) reported

    @VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡

  • ck2012US
    ck (@ck2012US) reported

    @VodafoneUK can somebody help please 3-5 days without doctors and loved ones to be able to contact my mother because you have not provisioned SIP properly for voice - it’s a telecast dependent line.

  • JMF1498
    JMF1498 (@JMF1498) reported

    @VodafoneUK The worst broadband we've ever used. Nowhere near the guaranteed minimum speed either absolutely awful.

  • lfcerneman
    niall Shannon (@lfcerneman) reported

    Trying to return a trade in phone to @VodafoneUK from North of Ireland, sent me a DPD envelope that can’t be used here, spent 3+hours on phone over last week trying to sort and still can’t get an answer, horrific service, cannot get talking to anyone with any idea at all.

  • migormley
    MichelleFlynn| Michilin Fhlionn (@migormley) reported

    @VodafoneUK I need support with a complaint

  • FuzzyAHF
    Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported

    @VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?

  • ericb3323
    DC (@ericb3323) reported

    @VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!

  • cardiokingjosh
    MMAdork (@cardiokingjosh) reported

    @JMF1498 @VodafoneUK My internet has been down for 3 hours, having to use data absolute **** broadband

  • tak_1505
    Tevis Knight (@tak_1505) reported

    @VodafoneUK 3 days now with no Wi-Fi, none of your call centre customer service agents can help, no openreach engineers working on any of the cables nearby ??

  • SanchoLibert8r
    Sancho The Liberator (@SanchoLibert8r) reported

    @Beck15Dave @VodafoneUK It’s definitely bullshit, I’ve never seen anyone win it either

  • Th3Arty0ne
    🐾🔥🎨 (@Th3Arty0ne) reported

    @VodafoneUK openreach have just installed a cable into my garden… I’m so confused! I signed up for Vodafone broadband in November! After many issues I called to cancel in April and was told I’d get a label to return router. today a cable has been diverted into my garden! Help!

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    Why is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.

  • PennieK_
    Katie (@PennieK_) reported

    Hi @VodafoneUK I have fraudulent payments for Vodafone pending on my account. My bank advised me to speak to you. None of your phone lines or chats allow non customers to get past the robots. Please can you advise how I can speak to someone to cancel the payments.

  • rifirth
    TykeWalker (@rifirth) reported

    Frustrated with Vodafone. Trying to set up their broadband and you need access to the app which is down for maintenance. Nog helpful @VodafoneUK

  • Tristan27856485
    Tristan Lane (@Tristan27856485) reported

    @ThreeUK @VodafoneUK I thought the merger was meant to improve signal. Not make it blooming worse. Cambridge is meant to be “silicon fen” tricky with such terrible network

  • Hellar_eal253
    Adeya Mcfale (@Hellar_eal253) reported

    @VodafoneUK when you ask for preferred contact in response to an issue, maybe don't try and call? Didn't say it for no reason.