Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Leeds, London, Ealing, Basingstoke, Croydon, Manchester, Hackney, Southwark, City of Westminster, Southall, Coventry, Hammersmith, Newham, Birmingham and Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Leeds |
Internet | |
| London |
Internet | |
| Ealing |
Internet | |
| Basingstoke |
Internet | |
| Croydon |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David Moules
(@Moulesy23) reported
Did my upgrade yesterday with @VodafoneUK , got told to look forward to my new iPhone arriving today. Then wake up to a email saying , my phones not in stock and I have to wait, but no estimated time, call Vodafone , get told I have to cancel upgrade and do again but have to wait
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Idiotsoftheinternet
(@IdiotsOfTwitr) reported
@VodafoneUK I spent at least 50 hours on calls with your back office trying to resolve it. I’m convinced Vodafone have a deliberate internal policy of wasting customer’s time until they give up. Disgraceful customer service.
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Alex for PM! Minister for Levelling Patios
(@alexcrk7) reported
@VodafoneUK if you don’t call me soon my whole account will be cancelled. I’m not prepared to sit here talking to a bot that refuses to give me a customer services phone number. An hour in and ALL I WANT IS A PHONE NUMBER!!
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Chris 'Bush' Brushett
(@ChrisBushBrushe) reported
@VodafoneUK Broadband has been down over 8 hours, said it was fixed but they lied. After 3 online chats it's now been referred to 2nd line who will look at it within 48 hours. When you work from home, this is not good enough. Only been with you 4 months and this is the 4th fault.
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Kirsty Bush
(@Kbushwacker) reported
@GeorgeMonbiot @VodafoneUK 2/2 Energy companies r just as bad let alone some ‘higher up’ companies that don’t communicate with their own departments! I’m sorry u & your family had 2 go through this. Hope you have it sorted soon. Bereavement policies need reviewing, it’s not good enough! God bless your mum
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(((Alex Polkovsky))) ♿🇨🇦
(@apolkov) reported
@GeorgeMonbiot @VodafoneUK Cable modem on the fritz? Get 2 extra channel bundles or get our credit card! Need to access your term savings? Here's your new fee-based service to go with that! The richer the jerk gets, the jerkier the jerk gets. 2/2
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Karen Dixon
(@karendixon2015) reported
@GeorgeMonbiot @VodafoneUK This was similar to the issues my sister had when trying to help my mum following the death of my dad …. We wrote a formal letter of complaint …. It was never acknowledged or replied to !
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nick ashton
(@nick45763604) reported
@GeorgeMonbiot @VodafoneUK did exactly the same thing to me when my father passed away , even got to stage the debt recovery company said they had video evidence of my father entering and leaving his house !!!! awful time made a lot worse by Vodafone terrible company
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Yip Bloody Yip #GTTO
(@KevinThurston11) reported
@VodafoneUK Wow. You’ve really upset George Mombiot. Seems you are a rather **** company. Also you haven’t heard the last from him or the many thousands you have damaged. You seem to be like TalkTalk. ****.
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Jan McFarland-Hayhur
(@Ramblingjan) reported
@GeorgeMonbiot @VodafoneUK The network provider my late husband used suggested I keep his phone number for sentimental reasons! As if having his phone number made up for losing him during a pandemic!
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AlecWood
(@AlecWood) reported
@GeorgeMonbiot @VodafoneUK "I understand she's deceased but only she can cancel the account because of data protection rules" is what we got when we tried to cancel my late mother's, but I haven't got your platform, heartless @VodafoneUK know we can't make enough noise for many people to notice
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Dua Lipa
(@granderecords1) reported
@GeorgeMonbiot @VodafoneUK Get in contact with the financial ombudsman, i work at a phone service provider (not vodafone) and after like 8 weeks of no resolution to your case you have to legally be provided with the ombudsman’s details (you can also find them online)
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cranners79
(@stevec54) reported
@VodafoneUK It's official, your support is useless. I have been trying all day to get my Data sim to connect to the internet and your support has been USELESS! plus the website keeps going down.
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Steven milward
(@Widgemilward) reported
@VodafoneUK Absolute nightmare. Over 4 hours now, different agents providing different answers and cant help with one simple query wanting to change from PAYG to PM.
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john king
(@jdmanjohn) reported
@VodafoneUK @GeorgeMonbiot It strikes me you seem to think a person lying on their death bed should pick up the phone and cancel their account before they die!
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G Strachan
(@Forcegayle) reported
@GeorgeMonbiot @VodafoneUK Terrible no common sense at all
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Fr. Matthew Cashmore
(@matthewcashmore) reported
Dear @VodafoneUK I've tried very hard to stay with you for my home broadband, but your website won't let me upgrade without speaking to the call centre, which directs me to the website, which sends me to the noisiest call centre on the planet... who can't help me. 1/2
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Rick Lining #RefugeesWelcome 🗽💙🕷️🇪🇺 💫
(@pacman_225) reported
@SimonOntheverge @GeorgeMonbiot @VodafoneUK That's bad 😕 Don't have experience with them, but gave up on Vodafone when a problem that they had a 72 hour fix SLA was still a problem after 72 days. They just don't care
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Gavin
(@GavinBowles_) reported
@VodafoneUK ever since you changed my mobile number I haven’t been able to get any 5G service!
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wayne
(@Wayne0T) reported
@Moulesy23 @VodafoneUK I was with them for 15 years, then called my dying mom for an hour and was charged £320. their systems didn't offer me bundles and their support was nonexistent. Took them to the regulator and won. No longer a loyal customer to say the least. move on, better providers available
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Rosanne Please
(@splouise) reported
@VodafoneUK @debrakidd I’ve never got through to an advisor. Complaints never addressed. Shameful that you only respond to a man with 1000’s followers and the rest of us customers aren’t worth your time
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Paul Ryan
(@pjryan51) reported
Pretty typical service from @VodafoneUK . Turned up at local store (20 minutes each way on bike) after email to say phone ready to collect. Store staff said they couldn't action because it hadn't been "booked in" as there system was down. No idea what that now means.
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gabs
(@gabbixwraith) reported
@VodafoneUK why has your internet speed in Manchester got so slow? 4G and 5G are ridiculous
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David Moules
(@Moulesy23) reported
(Continued) 24 hours before I can do again for different colour phone. A total ******* shambles , charlatans. Awful customer service. Why was I told phone was in stock to then get email saying not in stock. @VodafoneUK
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Laura
(@Laura_1927) reported
@VodafoneUK £20 for a few months then you increase it, add on the roaming charges and it’s an awful deal
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stevewhiteraven ☮️🕊️🌳🌹
(@stevewhiteraven) reported
@GeorgeMonbiot @VodafoneUK That's awful the worst I have heard, I know Vodafone is useless I had no end of problems with them and always warn everybody I know not to touch them with a barge pole, they are rude and uncaring . I hope you get an apology soon but TBH I wouldn't hold my breath.
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lorraine.agate
(@lorraineagate) reported
@GeorgeMonbiot @VodafoneUK @VodafoneUK this is appalling. I trust you will make a full and public apology for this gross mishandling of a sensitive situation. And compensation. And ensure those involved are dealt with appropriately. I suggest they be moved from a customer facing role immediately.
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Bear#TeamLH🔨
(@33Bear44LH) reported
@GeorgeMonbiot Firstly, I am so sorry for your loss. I’m appalled at your story! I’m not in any position to help but, I hope by retweet’s it shame @VodafoneUK into doing what they’ve said they will. I hope that your father, yourself and family can now grieve peacefully xxx
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Yip Bloody Yip #GTTO
(@KevinThurston11) reported
@RogersonSteve @VodafoneUK Go to another network if you can.
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wayne
(@Wayne0T) reported
@Paulsmi25085774 @VodafoneUK sorry to hear you joined the worst provider in the UK