Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (63%)
• Phone (14%)
• Wi-fi (12%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Ely, Glasgow, Peterborough, Manchester, Batley, Barlestone, Devizes, Watford, Henlow, Harrow, Norwich, Belfast, Gosport, and Croydon.

City	Problem Type	Report Time
London	Internet	10 hours ago
London	Internet	12 hours ago
London	Wi-fi	1 day ago
Ely	Phone	1 day ago
Glasgow	Internet	1 day ago
Peterborough	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craige Timmins (@v8fettler) reported 7 minutes ago

  @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

• 
  Marko492 (@Marko_492) reported 8 minutes ago

  @VodafoneUK why is your wifi absolutely shocking, want to watch a video too bad your only option is 240p with stuttering. Why the hell am I paying for fibre 900, such a scam

• 
  Jess Smith (@jessicamaysmith) reported 10 minutes ago

  @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

• 
  Ian Waring (@ianwaring) reported 12 minutes ago

  Mother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK

• 
  Mark Davies (@_MarkD) reported 14 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

• 
  ًًًً (@secr3tfiles) reported 15 minutes ago

  I have 5 bars of 5G yet my data won’t work fix ur coverage u knobheads @VodafoneUK @VodafoneEgypt @vodafoneeveryone

• 
  Bri Hammond (@big1481b) reported 22 minutes ago

  @VodafoneUK avoid this company shambles no customer support lies and no internet

• 
  Rajiva Kumar Singh (@rksrajiv) reported 24 minutes ago

  @ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.

• 
  AB (@bally1001) reported 25 minutes ago

  @reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖

• 
  danielle (@DaniB_x) reported 29 minutes ago

  @bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.

• 
  Chris Evans (@ballistic1980) reported 29 minutes ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  shaun (@1971wilko) reported 30 minutes ago

  @Benleo Meh, you want bad give @VodafoneUK a go.

• 
  Robert California (@RobertCaliCEO) reported 36 minutes ago

  @bryonycdc @VodafoneUK Never had an issue with them 👍🏻

• 
  The Memedalorian (@mxtthewpxrker) reported 36 minutes ago

  @VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 40 minutes ago

  @VodafoneUK the broadband has stopped working. It’s Friday night. Fix it…!

• 
  Manda Gunion (@mandagunion) reported 43 minutes ago

  @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

• 
  MMAdork (@cardiokingjosh) reported 44 minutes ago

  @JMF1498 @VodafoneUK My internet has been down for 3 hours, having to use data absolute **** broadband

• 
  AB (@bally1001) reported 47 minutes ago

  @VodafoneUK is seriously terrible to deal with. 🙈🙈

• 
  Crypto_Sim (@Sim__Bur) reported 49 minutes ago

  @VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me

• 
  TheMightyi (@themighy_i) reported 51 minutes ago

  @VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please

• 
  Neutral Bystander (@NeutralB99631) reported 52 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  Jason (@btc8500) reported 53 minutes ago

  @VodafoneUK what’s going off with your ****** phone service. Since the “heatwave” the other week. Not been able to make a reliable phone call keeps breaking up while speaking. Using iPhone 16 Pro Max pristine refurbished from Vodafone UK ??

• 
  t (@T0MMYC_) reported 55 minutes ago

  @VodafoneUK how on earth is your 5G broken across the entire of the country??? No working 5G signal in Manchester, Liverpool, & just been in London with NO signal. Piss take

• 
  AlThePleb (@AlThePlebb) reported 56 minutes ago

  @VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?

• 
  iKyle  🇺🇦🏳️‍🌈#SaucyMinx (@iKyle2017) reported 56 minutes ago

  @VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!

• 
  Holly (@Holly_Radcliffe) reported 58 minutes ago

  @VodafoneUK been without service since Monday. I cannot make phonecalls or be contacted. This is a huge concern as I have had to inform my daughter’s school if I am needed to call my husband. You expect me to pay my bill but I am not getting a service at all ???

• 
  Barry McGrath (@bazmeister) reported 1 hour ago

  @VodafoneUK There is something really up with your network in Mayfair. So much latency.

• 
  Zara Chaudhry (@Zarachaudhry52) reported 1 hour ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 1 hour ago

  @PhoenixRedRum @IsntWorkingPod @VodafoneUK Oh do **** off. You’re just another spiteful, trouble causing transphobe

• 
  Rebecca Catherine Viner (@Beckiviner) reported 1 hour ago

  @VodafoneUK 5th time i am failing to log in and order a new phone due to the brain nanite issue as i said. i am currently hating all exsitacne and need to escape UK as their is only abuse here to me