Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (66%)
• Phone (17%)
• Wi-fi (11%)
• Total Blackout (4%)
• TV (2%)
• E-mail (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: West Malling, London, Glasgow, Croydon, Stratford-upon-Avon, Newcastle upon Tyne, Coventry, Dublin, Dumfries, Catterick, Liverpool, Edinburgh, Chorley, Birmingham, and Ilkeston.

City	Problem Type	Report Time
West Malling	Phone	13 hours ago
London	Internet	1 day ago
Glasgow	Internet	2 days ago
London	Internet	2 days ago
London	Phone	2 days ago
Croydon	Internet	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Handyman (@AlanHandyman4u) reported 5 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  lady M - the real witch . (@mmi_music) reported 10 minutes ago

  @NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet

• 
  Ironwarrior73 (@Ironwarrior73) reported 11 minutes ago

  @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

• 
  Angela (@musicloverch1) reported 12 minutes ago

  @Katielou86x @Iromg @VodafoneUK Damn, ive been with them, same phone no. For 20 years. Who do I go to now? What company can I trust?

• 
  Dawn🐕🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported 13 minutes ago

  @Iromg @VodafoneUK You what?? That's another one to cancel then.

• 
  bjc (@bjc5473) reported 14 minutes ago

  @sabastiannjnp @Iromg @VodafoneUK They will be when thousands do the same. I take it your a long life customer then🤔

• 
  Ry (@RyyyyRyyy) reported 15 minutes ago

  @VodafoneUK my phone keeps losing signal, goes to emergency calls only... ive followed an agents instructions and also had a new simcard but still the same!? Please can you advise

• 
  Matthew Laughey 💙💛 (@laughey_m) reported 15 minutes ago

  @VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???

• 
  flatcapblade (@themblades1889) reported 16 minutes ago

  @VodafoneUK what’s point in having a sim with you if all I get is no ******* service

• 
  GIA (@seen_less_1) reported 17 minutes ago

  Hi Vodafone UK. I have an LG GR500FD that is locked to Vodafone UK. The phone displays “Invalid SIM card network lock.” I am currently in Nigeria and need the Network Unlock Code (NUC/NCK). Your online NUC form and webchat aren’t working for me. @VodafoneUK

• 
  Brianlfc0210 (@brianlfc0210) reported 18 minutes ago

  @Kevmac7 @VodafoneUK Terrible service

• 
  Gaz1313 (@pursseyg) reported 19 minutes ago

  @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).

• 
  Liz Berry (@Berryliz8) reported 22 minutes ago

  In desperation @VodafoneUK…. Can you tell me if your Torquay branch is due to be open on Bank Holiday Monday 31st August? Unable to get the correct information from your website or telephoning your customer services 😕

• 
  Damon McRea (@Dameo_23) reported 22 minutes ago

  @VodafoneUK I get daily texts off you to upgrade my phone, I get twice daily emails saying an upgrade is ready. Instead of being desperate to get more money out of me. Sort your service out in the CA7 area!

• 
  mṽsh (@shikariunite) reported 23 minutes ago

  Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

• 
  Ian Robinson (@Ramasesuk) reported 28 minutes ago

  @VodafoneUK why has your coverage/signal been absolutely awful for the last few months in north Devon? Is it because you joined with 3 and have shut down your own masts and are using there’s?

• 
  Charles Chadderton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CharlieChaddy) reported 32 minutes ago

  @ZiaYusufUK Shut @VodafoneUK down. Nobody needs them.

• 
  COASTER ADDICT (@COASTERADDICTWH) reported 32 minutes ago

  @OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone

• 
  roberitno (@roberitno26325) reported 37 minutes ago

  @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

• 
  LW (@Bredebeck) reported 41 minutes ago

  @sanj_lal1 @toadmeister I'm going to see how much it will cost me to cancel my Vodafone contract....@VodafoneUK

• 
  freespeech (@openchatter) reported 41 minutes ago

  .@VodafoneUK claim they are spending £11bn on their network. I travelled over 50 miles from my home today and at all times the best data signal I got was “E”. If I could leave them tomorrow, I would. @Ofcom

• 
  Chris Wilson (@Wilboy82) reported 42 minutes ago

  @VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!

• 
  Dave (@David9Points) reported 44 minutes ago

  @Iromg @DevonDeb @VodafoneUK Don’t forget the MVNO’s that use the Vodafone network. Asda Mobile Lebara (Lebara Mobile) Talkmobile VOXI

• 
  Matt of the Boats (@MattSmi78781885) reported 53 minutes ago

  @NileGardiner @VodafoneUK What is disgraceful about telling an UNELECTED NOBODY billionaire Gobshyte that they will not cancel their charitable support of vulnerable people.

• 
  Colin Howard (@ColinHoward13) reported 54 minutes ago

  @Iromg @VodafoneUK I think it was November 2025 when you made your final mistake on Talk Radio wasn’t it, Mike? We all make errors in our lives but companies that try to help people in dire situations should not, in my opinion, be vilified.

• 
  Le Coq (@LeCoq_79) reported 54 minutes ago

  The @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.

• 
  John Barr (@JohnBarrUK) reported 1 hour ago

  I can’t wait 4 my contract 2 end with @VodafoneUK @VodafoneGroup they r a rip off merchant & have the most uncaring, unsympathetic customer service & their complaints dept well that’s a complete joke 🤬 I have been a customer 4 yrs & have literally been treated like a bit of 💩🤬

• 
  Dave (@Bramapp313) reported 1 hour ago

  @MediaSOI Didn't they get the emergency message from @VodafoneUK free, or course.

• 
  Brianlfc0210 (@brianlfc0210) reported 1 hour ago

  @VodafoneUK Trying to report a stolen phone out of hours and your silly answering service keeps telling me your offices are closed. I know they are closed thats why im trying to ring the out of office number

• 
  Robert Kilcoyne (@robkilcoyne) reported 1 hour ago

  Dear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!