Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Ilkeston, Melton Mowbray, London, Hackney, Rochester, Wolverhampton, Treharris, Oxford, Edinburgh, Coalville, Croydon, Glasgow, Hammersmith, Southwark and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Melton Mowbray |
Internet | |
| London |
Phone | |
| Hackney |
Internet | |
| Rochester |
Internet | |
| Wolverhampton |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rockingstar
(@mudumatrix) reported
@VodafoneUK @ViCustomerCare Why the hell You guys are charging double amount to get my existing number Rs.100+Rs.100 Store staff is demanding me to pay WTH is this bloody service by Vi disgusting people's cheating customers.
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Bad Boukra
(@BadBoukra) reported
Just changed from the broadband nightmare that is @VodafoneUK to @PopTelecom via @UswitchUK. Scarily easy and hassle free. Perhaps my life doesn't aways fall buttered side down after all. No more useless Vodafone call centre calls- hurrah!
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Paul McG
(@PaulMcGrane1) reported
@606AlfieConn @VodafoneUK They’re all terrible because they all seem to use similar support models. Worst I’ve encountered is TalkTalk.
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Levi J
(@levijdj) reported
@VodafoneUK very good at talking my my money!! Not so good at dealing with customer repairs. I have Been told on numerous occasions over the past 2 months that my new phone which has faulty software is going to be picked up and repaired, but still nobody has turned up. :(
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Seep Hothi
(@seephothi) reported
@VodafoneUK hey, I have had a very temperamental home broadband in the Bexley area. Is this a local problem or not as I cannot work from this evening and this is very inconvenient and you’re phone lines are closed so I cannot get technical assistance.
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papa doc
(@Andyq65) reported
@606AlfieConn @VodafoneUK @ScottishPower end of . They will never get another penny from me !
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Sunday League Referee
(@SLReferee) reported
@OpenreachHelp Can someone please come back to me on my earlier tweet? We’ve had no broadband for 2 weeks now. Our broadband provider @VodafoneUK have raised a ticket with you for an engineer to come and fix an external fault. This ticket was raised on 13/05/21. Why has it not been fixed yet?
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Lara
(@lara_tomkinsx) reported
@VodafoneUK I don't know my account number I can't login!
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Prasath
(@Prasathvp475) reported
@VodafoneUK @DailyMailUK Worst network I have ever seen.I am using postpaid since last 2 years.I have complainted several times about my network issue they didn't even reply to my calls.But when I tried to port out they forced me to hang on their network itself.They gave some number8608219024but no reply
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MarkincwV
(@markincw) reported
@VodafoneUK I think the hardware has an issue and your support team say they won't get involved with WiFi issues, I asked for another device and they refused. So no tech support and no substitute I had to buy an AP at £28 which works very well. Again I'm In a position where support and kit 0
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Levi J
(@levijdj) reported
@VodafoneUK I have DM you full name and number and still no reply from you guys! Been in store twice to send off, little to no help from them in store got told to call customer services again, feel like I'm going around in big circles 😪
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@wantasolero
(@wantasolero) reported
@VodafoneUK My broadband shut off just after midnight. No issues with my account and your website advises everything is normal. Any idea what is happening?
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Bharat Singh
(@BharatS57775801) reported
@VodafoneUK Hi team, There is some network issue in Vodafone from yesterday night to till Please check and update why this is heppning Very poor service by providing I have many time escalated for this.
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Ruby
(@rubyladlow) reported
@VodafoneUK had an absolute mare with you over the last few weeks. Had to call on 3 separate occasions and was expecting a call back on 26th May but didn't hear anything back... having to call again now and spend another hour+ on the phone 🥲 really bad customer service
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InmyeyesMk2
(@InmyeyesM) reported
@606AlfieConn @VodafoneUK Absolutely awful
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Gutenberg N Mbakop
(@ElGuty6) reported
@VodafoneUK Actually they refused to allow me to have the deal you are offering to new broadband customer with Vodafone phone contract. Even though I am at the end of my broadband contract with you and have several phone contract. I raised a complaint no one called back. Where is loyalty?
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Kieran Lee
(@Kierantabberner) reported
@VodafoneUK Still awaiting my upgrade gift, you know i wish i never upgrade with you as you continue to rip your customers off. Couldn't even sell me a damn charger with my device, and 5g?!!! Iv seen it once
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michelle mcginty
(@michelles12) reported
@VodafoneUK so once again nearly £80 on my Vodafone bill when I have queried it for the last three months and nothing has been done. I am now publicly saying if you don’t sort this today cancel my contract
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Ketan Baliram Gaikwad
(@ketan_baliram) reported
@VodafoneGroup @VodafoneUK @AdityaBirlaGrp It's been a 24 hours my internet is not working! Even I have a 4 GB data pack/day till 10Jun 2021, so may I know what is wrong with VI network?? and this is not first time I am facing this issues. So tell me when will it get resolved?
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Levi J
(@levijdj) reported
@PaulGardinerDJ @VodafoneUK I am having the very same problem with them for the past 2 months, so quick to take money but not so quick to deal with customer issues
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MarkincwV
(@markincw) reported
@VodafoneUK Just Installed a basic tplink AP to remedy this problem where wan speed was good but wlan was rubbish even if I was sat on top of the hub, I now have impressive wlan speeds and have turned off the WiFi feature of the hub. Why do you ship such dreadful equipment.
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MarkincwV
(@markincw) reported
@VodafoneUK Tbh your tech team told me your support doesn't extend to the WiFi side so marks out of 10 are 0
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Gutenberg N Mbakop
(@ElGuty6) reported
@VodafoneUK @rubyladlow Welcome in @VodafoneUK since I raise a complaint I was promised to receive a call back from that team latest the next day 😔😔😔 I am still waiting. Maybe the next day for them is more than 24h
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DJ Paul Gardiner
(@PaulGardinerDJ) reported
@VodafoneUK customer service - is it a thing, call and get cut off online get a useless virtual assistant. Taken money when not supposed to seems ok by them though. Awful service
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The Booby
(@BoobyMcCririck) reported
@VodafoneUK Evie I have replied to it. I have witness to conversation with Vodafone which they seem to be denying happened. To leave a customer with no wifi calling for 25 days is not acceptable @VodafoneUK Why do you insist on trying to contact through a number that does not ring????
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Running 4 MHealth
(@run4mhealth) reported
@VodafoneUK Promised call back by manager never happened! 6 months on from first complaint still internet speeds of 2.5mps yet paying for so called Max Unlimited at a cost of over £150 a month WORST NETWORK seeking legal action to out contract AVOID
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chris stockham
(@stockhambrfc) reported
@VodafoneUK broadband down again nothing but problems maybe need to find a different supplier 😡
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Steven 1888
(@1888steven) reported
@606AlfieConn @VodafoneUK Scottish power & itison are both really bad But I agree about Vodafone, was so bad I had to get my pac number last year to move away.
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Mxdir
(@Mxdir) reported
Hey @VodafoneUK - last month I agreed a contract change with you which took my bill down from £50 to £30 per month. I just got an email from Voda saying "We're moving you to a new plan" with the monthly cost at £50. What's up w/ this?
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dan
(@dantheman19970) reported
@martindavey1 @VodafoneUK I hope I don’t have this problem when my service goes live