Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hampstead, London, Crewe, Edinburgh, Northampton, Cardiff, Knaresborough, Dublin, Sheffield, Coleraine, Hammersmith, Manchester, Chatham, Alcester and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Internet | |
| London |
Internet | |
| Crewe |
||
| London |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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WSO Logan
(@WSOLogan) reported
@VodafoneUK Didn’t help
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Alison McMurray
(@alisonevans66) reported
@VodafoneUK why is your customer service so shocking? 30 mins on hold so far and live chat DOES NOT WORK
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Roxanne de Bastion
(@Roxannemusic) reported
@mstrsqrl @VodafoneUK Oh they are the worst...when I was with @VodafoneUK they took random amounts out of my account each month...had to call / chase for them to refund me all the time
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Quest
(@AshQuest_L) reported
@VodafoneUK is your account login system down? I can't seem to login into my account or re-register for the past couple of hours
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Marilyn
(@19_Marilyn_89) reported
@VodafoneUK So after being told by several people online that the order was cancelled, then that I had to go into store, man in store said it was cancelled, then called to find it hadn’t been, so man on phone said he’d cancel it…. The order still hasn’t been cancelled?! This is ridiculous!
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Vicky
(@vicsums) reported
@VodafoneUK almost a year down the line a problem I’ve had with my online account still isn’t resolved. Shocking customer service.
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Ugggi
(@uggggi) reported
Why VodafoneUk’s quality doesn’t have in Turkey.Everywhere has roaming problems, they try offer expensive deals and etc. I carried my number to Turkcell because VodafoneTR didn’t fix my problems.Immediatly You need to touch in Turkey @VodafoneUK
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Darren
(@darrenhym) reported
@VodafoneUK Explain why you withdrew service on London Underground when other haven’t
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James Cooper
(@mstrsqrl) reported
@Roxannemusic @VodafoneUK I just can’t imagine speaking to my clients like that! That’s awful that they did that to you! I’m so unimpressed and have been recommending them up until now. No longer!
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Brian Sentance
(@TheLongSentance) reported
@VodafoneUK - Ukrainian friend new to UK has a Vodafone UK SIM. Phone and text work (thanks!) but not mobile data. Phone is a RealMe model, not a manufacturer in your default device guides. How to get help on this?
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Darren
(@darrenhym) reported
@VodafoneUK If you are boasting great service why withdraw a service that many appreciated your reply was not only unhelpful and uninformative but it makes me wonder if this cost cutting exercise was done for deeper reasons than your pay grade allows you to divulge
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WSO Logan
(@WSOLogan) reported
@VodafoneUK my roaming data is not working in the USA again.
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Harry
(@harryt84) reported
@VodafoneUK your awful advert hurts my eyes. Appreciate colour coding for your brand, but who’s his awful idea was it to use red on red, on red. 🙈🙈🙈
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Running Gardener
(@matteusjack) reported
@VodafoneUK is there a problem with sending messages?
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Ryan
(@RyanDray) reported
@VodafoneUK Placed an order on the website for broadband, apparently due to your system error it didn't go through, now I have to order again online it's an extra £20 from what I paid. AWFUL customer service on the phone just got hung up on . Appalling experience from your staff.
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Brucieeeee
(@Brucieeeee) reported
@VodafoneUK what's the script with the 4G connection in kilsyth BTW? It's been crap for weeks now
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steve thomas
(@stevethomasesq) reported
@VodafoneUK Hey @VodafoneUK - you’ve fallen down on customer service. Please contact me so I can cancel my broadband. 07811942968
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Nicholas
(@noseynicky) reported
@VodafoneUK Shocking service provided by yourselves. I’m in Canada and not able to use my phone, only when connected to wifi. Your agent says my account is fine and it should work. Oh, and you’re charging me £6 per day to NOT be able to use my phone. Thanks for that.
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Katy McGrory
(@katymcgbysea) reported
@VodafoneUK I’ve been waiting 13 mins for a reply. I am stranded, I pay for a premium service and I’m now out of WiFi space and signal and really cross
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Blake
(@LakeOfBlake) reported
@VodafoneGroup @VodafoneUK I'm sorry to hear this is the case. Would you like to message an adviser or proceed to the main menu? hi Jay i would like to message an advisor 3:57 PM I'm not sure I can help with that. Try asking another question, or select an option to continue: NULL
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mark teasel💙💙💙
(@Mteasel67) reported
@VodafoneUK Hi , any reason why my 4g phone signal doesn't now work, hasn't done for two days?
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Chantal Dawson
(@CharneyZD) reported
@VodafoneUK I’ve been speaking to your technical team and apparently there is an issue with roaming in Europe? I’ve got no 4G at all in Prague. Why is the issue not communicated on here? Your roaming team are in touch with your European partners?
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Androski
(@andy_androski) reported
@VodafoneUK Actually you are pretty shocking - have to walk to the end of the street to get a reliable signal
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James Millar
(@JamesMi56358362) reported
@VodafoneUK I had a brilliant signal on my mifi router with Vodafone for over a year but this last few weeks it’s been poor constantly freezing and buffering not good enough contract is up March, think I will be shopping around.
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Scott Moore
(@scoty_moore) reported
My @VodafoneUK broadband is an absolute joke …. Since installation keeps dropping out and getting worse….can’t watch a film or work without disconnection every 5 mins….I have raised with Vodafone twice….how poor a service does it need to be until my contract is void?
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Blake
(@LakeOfBlake) reported
@VodafoneGroup @VodafoneUK This is why everyone is leaving vodafone uk. They cut customer service to try and give their shareholders greater value. The customers are leaving because calling it cust. service is bordering on fraud. Round and round they send you #scam #scammers
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Moo D'Souza
(@moodsouza) reported
@VodafoneUK My son is trying to cancel his broadband He is going around in circles with your website He does not have a mobile with you and the robot chat is telling him to call Please advise as this has to be done today
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Nicola Gillard
(@NicolaGillard) reported
@VodafoneUK you must have the world's worst customer service. 2 people and neither of them could sort out my issue so I just decided to cancel my additional line. Not worth the hassle.
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Steve Shepperson-Smith
(@SteveShepSmith) reported
@juliet_gough @O2 Sorry to hear this Jules. Hope it gets sorted or @VodafoneUK can retain Jason and help.
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SparkyT
(@Sparky_tarpi) reported
@MrsSarahMcBride @VodafoneUK #vodafoneareshite I couldn’t agree more! Shocking customer service. We were wrongly disconnected over 3 months ago! Still no been reconnected! Terrible company! @VodafoneUK