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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 67% Internet (67%)
  • 16% Phone (16%)
  • 11% Wi-fi (11%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Coventry, Dublin, London, Dumfries, Catterick, Liverpool, Edinburgh, Chorley, Birmingham, Ilkeston, Crawley, Derby, Tullamore, and Manchester.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 9 hours ago
Coventry Internet 10 hours ago
Dublin Internet 12 hours ago
London Internet 13 hours ago
Dumfries Internet 16 hours ago
London Internet 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • bigdanaher
    Chris Danaher (@bigdanaher) reported

    @VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?

  • listentohere
    Kate (@listentohere) reported

    @VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?

  • RogueOne18
    Rogue One (@RogueOne18) reported

    @EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.

  • karenmurphy2205
    Youngatheart❤️🇬🇧 (@karenmurphy2205) reported

    @onoroffthedrugs @VodafoneUK shame on you - you are supporting the problem we are experiencing in the UK with an illegal invasion

  • Tenth_Crusader
    Dafydd Gam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@Tenth_Crusader) reported

    Cancel @VodafoneUK now!!!

  • maistry_anita
    anita maistry (@maistry_anita) reported

    @VodafoneUK I urgently need to speak to someone-please help.

  • EuclidAlgorithm
    adyh (@EuclidAlgorithm) reported

    @Terrenc20723630 @Iromg @VodafoneUK How come they're always showing up as the cheapest option for me? And with the best customer service?

  • themblades1889
    flatcapblade (@themblades1889) reported

    @VodafoneUK what’s point in having a sim with you if all I get is no ******* service

  • tim_bentham
    Tim Bentham (@tim_bentham) reported

    @VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help

  • imaner76
    imaner76 (@imaner76) reported

    Your mobile service in DT6 West Bay Dorset has slowly been eroded down to nothing. From 25 mps down over the years to just 0.5 mps down this summer. Not good enough... @VodafoneUK

  • PedzKeenan
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 PK 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PedzKeenan) reported

    If @VodafoneUK ever offer you the chance to switch to an e-sim, under no circumstances accept. The service and signal is a disgrace

  • davegarryfish
    Dave (@davegarryfish) reported

    On a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish

  • DannyBee595
    Danny B (@DannyBee595) reported

    I've had such a frustrating experience upgrading with @VodafoneUK , I wish I hadn't bothered. The bloatware on the Honor Magic V6 is already horrendous, but then I have to contend with pre-ticked boxes to install even more of the crap in "Vodafone Appbox"... which can't be skipped or closed. So I've had to go through 3 (full) screens of apps which nobody wants and had to untick the apps which Vodafone conveniently (and sneakily) ticked on my behalf. This is a great way to ruin the arrival of a new phone, which should be a positive experience. My mood is already frustrated from this, that's before I even start to uninstall all the other crap that HONOR put on their phones. I remember the pain I felt when I got my last phone trying to get rid of the Vodafone bloatware, but 3 years on it is so much worse now. NOBODY WANTS THIS JUNK. You're ruining the experience of what is meant to be your main product/service. Poor show.

  • JohnBarrUK
    John Barr (@JohnBarrUK) reported

    I can’t wait 4 my contract 2 end with @VodafoneUK @VodafoneGroup they r a rip off merchant & have the most uncaring, unsympathetic customer service & their complaints dept well that’s a complete joke 🤬 I have been a customer 4 yrs & have literally been treated like a bit of 💩🤬

  • hywelsuchevans
    Hywel Evans (@hywelsuchevans) reported

    Just had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?

  • geordiemammy79
    victoria Jones (@geordiemammy79) reported

    Is there an email address is can send a complaint to please, @VodafoneUK

  • Needitsobadly
    StGeorge (@Needitsobadly) reported

    @MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.

  • HvrRoberts
    Heather Roberts (@HvrRoberts) reported

    @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!

  • welsh_girlie
    Gem (@welsh_girlie) reported

    @VodafoneUK Broadband activated last Friday. Tried to login the app. The forgotten username button doesn’t work and when I press forgot password it tells me a password is needed. Scrapped that and logged in online and it’s saying my first bill is double what it should be!?!

  • alvarsa1
    Salvador Álvarez Río (@alvarsa1) reported

    @VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.

  • EuclidAlgorithm
    adyh (@EuclidAlgorithm) reported

    @Igenetix @Iromg @VodafoneUK No they didn't you stupid old ****.

  • shikariunite
    mṽsh (@shikariunite) reported

    Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

  • unluckyclay1981
    Dangerman (@unluckyclay1981) reported

    @VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)

  • Jammy595
    Jam (@Jammy595) reported

    @VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!

  • EAandSJWard
    Edward Ward (@EAandSJWard) reported

    @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.

  • JaniceGaches
    Janice Elaine (@JaniceGaches) reported

    @POldfieldMusic @Iromg @VodafoneUK We don’t need reform to tell us this country has gone to the dogs anyone with half a brain cell knows it and if you can’t see it you’re the ones who need the help

  • daisybusel
    Daisy Büsel (@daisybusel) reported

    Hi, @VodafoneUK - I’ve lost my broadband connection in SE11, London. The network status checker says there is a local outage - do you know when it will be fixed? Thanks

  • Quentin_Stephen
    Quentin Stephens (@Quentin_Stephen) reported

    @VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.

  • LeCoq_79
    Le Coq (@LeCoq_79) reported

    The @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.