Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 01/15/2026 16:55

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Ilkeston, Melton Mowbray, London, Hackney, Rochester, Wolverhampton, Treharris, Oxford, Edinburgh, Coalville, Croydon, Glasgow, Hammersmith, Southwark and Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomMelton Mowbray Internet
United KingdomLondon Phone
United KingdomHackney Internet
United KingdomRochester Internet
United KingdomWolverhampton Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JPD_52 Judith D (@JPD_52) reported

    @VodafoneUK when will the technical issue you have at EX332DX be fixed? Beyond a joke now after a week + no signal.

  • itszrsty IKON Zrsty (@itszrsty) reported

    @Avoria_RL @VodafoneUK first problem is ur on vodafone lil bro

  • hasanXXhasan MHDIY (@hasanXXhasan) reported

    @VodafoneUK Don't, awful network and service

  • BeatbyNatasha IG: beatbyNatasha (@BeatbyNatasha) reported

    @VodafoneUK Month.. I’m exhausted, why is it always so easy to sign up but to get out it’s almost like you lot want my blood or something. I have never been put through to collections for anything until now, for a service I haven’t even used in over a year and tried to cancel.

  • BeatbyNatasha IG: beatbyNatasha (@BeatbyNatasha) reported

    @VodafoneUK .. In the space of 2 months. I’ve been on this for months now. I’ve been to the Vodafone walk in centre and been told to call. I call and no response or resolution. Every time they tell me to pay the lates bill and cancel but they take my money and repeat the same thing next…

  • LornaRose94 LornaRose (@LornaRose94) reported

    @VodafoneUK are literally thee worst company iv ever come across!! 12 months of ongoing issue and incompetence can’t wait to make my complaint!

  • gumbygaz Gareth Hughes (@gumbygaz) reported

    @VodafoneUK is there issues in ws7 for Vodafone. Our gigacube just isn't picking up a data connection. Rebooted several times. Was working fine 1hr ago.

  • Thornerg Roy Thorne (@Thornerg) reported

    @O2 & @VodafoneUK No mobile phone signal in Braunton, North Devon for over a week now. Any chance you can sort it out? Probably the Vellator transmitter.

  • JasonPlant16 Jason Plant (@JasonPlant16) reported

    @VodafoneUK I run a Small Business, you are providing the worst CC ever, you owe me £125 for trade in, 1 month i am still battling to get my money, TOBI chat agents are clueless, when i call, useless, i'm sure if i never paid you would be quick to act. Let down time & time again

  • uncugly chris millhouse (@uncugly) reported

    @VodafoneUK if there is a known problem with voicemail that people are working on, wouldn't it be smart to make sure the front end call handlers know so I don't have to keep shouting in the void with some non technical numpty ?

  • aasadbashir Asad (@aasadbashir) reported

    @VodafoneUK Your network service in Bristol is very very rubbish. I have made a huge mistake by taking out a contract. Please take a notice @Ofcom

  • amylmurphy90 Amy Foster (@amylmurphy90) reported

    @VodafoneUK After care service of vodafone is disgusting. My 77byear old my father suffers with Alzheimers. We have requested 4 times for MCK code to no avail. Made a journey into the shop to which we were turned away. Causing him distress, inconvenience and lack of empathy.

  • darknight74it Andrea Fabris 🇪🇺🇮🇹 (@darknight74it) reported

    Hei @Google I think you have issues with your CDN and @VodafoneUK broadband. My broadband is fine when downloading from anywhere than google sites. Apps updates and YouTube are slow, really slow. If I turn on VPN your services immediately go faster. Can you please have a look?

  • Avoria_RL Avoria (@Avoria_RL) reported

    why is my ping in game 40 yesterday and 180 today??? @VodafoneUK sort this **** out.

  • AlisonOliver58 Alison Oliver (@AlisonOliver58) reported

    @KirstieMAllsopp @VodafoneUK Had this the other day...report to suspicious message service

  • BtThacker3 Bt. Thacker (@BtThacker3) reported

    @VodafoneUK network not coming in my area in last 3hours any mobile plz solw my problem.,@Vodaphone4 ,@VodafoneIN_News

  • Fazzzy87 Scott Farnell (@Fazzzy87) reported

    Worst customer service I have ever dealt with in my entire life, joke of a company avoid at all costs @VodafoneUK don’t bother replying saying DM you. Spineless cowards who take no ownership. AVOID

  • JPD_52 Judith D (@JPD_52) reported

    @VodafoneUK how about a reply to my previous tweet. Very poor service.

  • itszrsty IKON Zrsty (@itszrsty) reported

    @Avoria_RL @VodafoneUK answered ur own question m8, ur on a hotspot they are unstable

  • Wilma2207fWilma wilma ferguson (@Wilma2207fWilma) reported

    @KirstieMAllsopp @VodafoneUK Not sure why they would take it down, nowhere does it say it’s Vodafone except in your message, but you could have hid the phone number

  • Newmediasupply New Media Supply (@Newmediasupply) reported

    @VodafoneUK Got major problems with Vodafone. This while it's not even installed.

  • amylmurphy90 Amy Foster (@amylmurphy90) reported

    @VodafoneUK each time speak to someone, no resolution is found. Aftercare service is terrible. Particuarly if you are classed as being vulnerable.

  • Mr_RThomas RThomas (@Mr_RThomas) reported

    @VodafoneUK Too late. I’m a business customer that cares more about the service I’m getting rather than anything else i.e. the price. Vodafone came up incredibly short on this occasion. When I want a problem resolved, it needs to be immediate, not 10 days to 1 year later I’m afraid.

  • foggy233 Jack Fogarty (@foggy233) reported

    @VodafoneUK Why is it so hard to ring up to change the delivery address for my WiFi router and check where the service is getting installed at.

  • kjdonnelly5 Kieran Donnelly (@kjdonnelly5) reported

    @VodafoneUK what is wrong with my 4g reception??? It has gone from pretty reliable and decent to utterly crap and unusable in the space of a few days. Despite reporting it online 3 days ago I'm still waiting for a response! #vodafone4g #terrible4g #vodafoneuk

  • usmangani24 Usman (@usmangani24) reported

    @VodafoneUK Unfortunately it is still not working a day later. The activation should be instant like it is with other networks. Very disappointing, are you able to do anything on your end to make it work?

  • GillesLaurent20 thebigG (@GillesLaurent20) reported

    @VodafoneUK still can't install internet for 15 days after supposed date. Customer service said they send an engineer after my 1st call but never turned up. Now im stuck in your hell hole customer service again and not getting anywhere. Shambles

  • SJMinogue SarahJessica Minogue (@SJMinogue) reported from Coatbridge, Scotland

    Appalling customer service from @VodafoneUK - never experienced anything like it in my life. Avoid at all costs.

  • marear69 Sir Martin of Despair 👩‍🦼 RAF Veteran (@marear69) reported

    @VodafoneUK hi. I have tried several times to enter my tech pack code in on Amazon, but it keeps getting declines. Help please!

  • coulsonjoc Jo Coulson 💙 (@coulsonjoc) reported

    @CityFibre @VodafoneUK awful! Website tells me you can deliver fibre to our address - you dug up our path across the gates last year, but you didn’t bother to check if there were drains etc. in the way. Having cancelled Sky, I now need to reinstate, as we “can’t have fibre” 😡