Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (64%)
- Phone (18%)
- Wi-fi (11%)
- Total Blackout (5%)
- E-mail (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Guildford, Halifax, Cardiff, Glasgow, Royal Tunbridge Wells, Hackney, Preston, Heanor, Epping Forest District, Birmingham, Poulton-le-Fylde, Stockton-on-Tees, Hammersmith, and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 8 minutes ago |
|
London
|
Internet | 1 hour ago |
|
Guildford
|
Internet | 5 hours ago |
|
London
|
Internet | 9 hours ago |
|
London
|
TV | 16 hours ago |
|
Halifax
|
Internet | 16 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Regan (@999Sweeney) reported@Alexarmstrong @VodafoneUK @vodafone your company policy of providing these to invaders of the UK in France is a terrible decision. A lot of these economic migrants will go on to commit awful crimes in the UK, we must not be doing anything that encourages or assists them.
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Energy Guy (@renewables_guy) reportedTrying to switch to Vodafone. Talking to an agent on their site. Their advice is "you should try the official site to switch". Thanks @VodafoneUK saved me from ongoing terrible support!
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Wanda Wrongthinker (@Wanda_wsn) reported@DailyMail @VodafoneUK are involved. Change providers. Better service with @O2 anyway.
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Roscoe (@Generalee100) reported@Alexarmstrong Surprised at this because @VodafoneUK signal is **** .
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Rich Habbershaw (@Little_Rich_H) reported@AJRAllModCons @VodafoneUK Firstly raise a complaint via the credit reference agency - Equifax, Experian et al as they’ll be able to force Vodafone to review your credit file and make right. Then a complaint to Vodafone for compensation as their dodgy reporting may well have ruined your credit file
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Gray Jones (@GrayJon44548451) reported@AJRAllModCons @VodafoneUK After my contract ended with Vodafone, they continued to take money out of my account for 8 months. I visited the shop, phoned and emailed them but they refused to acknowledge me in any way. I didn’t get a penny back, will never use them again. Low life thieves, please sue them.
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Jørgen Hávarðr (@JoeCow80) reported@djp4cm4n @Lazzard59 @VodafoneUK You may as well just stop arguing with people who have flags in their bio…. You will never educate them.
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Mr Jason (@meltingpointgb) reported@Alexarmstrong @VodafoneUK are about to lose an awful lot of customers. If you are a patriot do not have a contract or any service with Vodafone…
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Geoff Barton🇬🇷🇬🇧🇪🇺 (@GeoffBarton9) reported@djp4cm4n @VodafoneUK ******* idiot
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The Wednesday (@1867_Owl) reported@Alexarmstrong One of the worst companies I've dealt with is @VodafoneUK Glad to see the back of them.
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𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reportedWhat is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE
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Cath (@twigs83) reported@VodafoneUK disgusting behaviour from yourselves. Charging an 86 yr old man £340 to cancel a service you haven't provided! @Ofcom who do we make an official complaint to?
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chick (@chickmurray007) reported@Srooney67 @AJRAllModCons @VodafoneUK i have never checked my credit rating in my life and only once did i get a refusal for hp, 45 years ago for a motor bike
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Karen Smith (@kazfg) reported@SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue
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Joey ap Joey (@FarmerJoeShow) reported@VodafoneUK @antonycotton Vodafone UK are appalling. Absolutely zero customer service and if you can get hold of them they say it’ll be sorted next day but it never is. AVOID THEM. Use literally anyone except Vodafone UK.
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Robin Francis (@RobFrancis66) reported@VodafoneUK worst customer service ever
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 7EQ Ztill no pfoper service @ThreeUKSupport @VodafoneUK
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Meenesh Mistry (@MintyCondition) reported@VodafoneUK your incredibly helpful in store staff have to suffer with an incredibly slow system. It really devalues the service you offer and I’m sure demotivates the staff
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The Jolly Boys’ Podcast - Only Fools & Horses. (@ofah_podcast) reported@asda_mobile What on earth is going on with your phone signal in Somerset? Since you’ve upgraded to 5G, I can’t make any calls due to the signal being so bad! Lots of others in the area with the same issue. Please look into this! @VodafoneUK
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KARMA (@nlmbkarma) reported@VodafoneUK WiFi been down all day, got told it would be sorted by 6pm and it’s still down. Any ideas what’s going on?
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Joey ap Joey (@FarmerJoeShow) reported@antonycotton @VodafoneUK Totally agree Vodafone UK are appalling. Zero customer service and if you can get hold of them they say it’ll be sorted next day but it never is. AVOID THEM. Use literally anyone except Vodafone UK.
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🩷💜🩵 LuceeNicole 🩷💜🩵 (@ItsLuceeNicole) reported@AJRAllModCons @VodafoneUK My credit score saying I owe Vodafone £7 despite never having a contract with them
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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kryptonavenger (@kryptonavenger) reported@AyyanMalikyf7o @AJRAllModCons @VodafoneUK Mercury did it to me, let someone take an account in my name. I went down there and I reckon the revolving door is still spinning!! Got a letter, went to county court and kicked off till I got the CCJ taken off. Should have sued the pair of them.
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Luke Gibson (@LukeyRanking) reported@worldmeetdani @AJRAllModCons @VodafoneUK Same issue with O2 over an apparent 20 quid bill after I finished my contract but no letters or emails. Said they didn’t have to. Defaulted on 8 months after they gave the “debt” to another company. credit score in the shitter and almost never got a mortgage as a result 🫠
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Paul1971EFC (@Paul1971EFC) reported@AJRAllModCons @VodafoneUK Had a similar issue with them with my broadband, they cancelled it because they couldn’t achieve there stated speed and then the account stayed on my credit report for years afterwards, despite me contacting them to remove it
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Sreejith Pulickalil (@sreeee01) reportedFinished another daily routine- 30 minutes with @VodafoneUK Broadband support. They’re still asking for the same information I’ve already provided, and the issue remains unresolved 22 days after my broadband plan was upgraded and a new router was supplied. #FLT13589883
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Di Drinkwater (@CarbonTiptoes) reportedHey Vodafone were struggling to log into view our bill as your service wants to send us a code via our landline. The pressing button one option to hear message doesn't work. Help. @VodafoneUK
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Ben Graham (@BenGrahamUK) reported@aenn1 @VodafoneUK Let's hope people show their disgust at this by moving network provider.
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Bob Dobolina (@Bobdobolina10) reported@VodafoneUK Hi, my router has stopped working, please can you get in touch in order to help / repair?