Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Macclesfield, City of Westminster, Leeds, Trowbridge, Manchester, Stratford-upon-Avon, Milton Keynes, Birmingham, Cambridge, Wednesbury, London, Croydon, Witney, Hackney and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Phone | |
| City of Westminster |
Internet | |
| Leeds |
Phone | |
| Trowbridge |
Phone | |
| Manchester |
Internet | |
| Stratford-upon-Avon |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ClaireCJ
(@ClaireCJ83) reported
@GeorgeMonbiot @VodafoneUK How awful. Your poor father having to keep explaining.
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Sheila kirkby
(@kirkbysheila28) reported
@VodafoneUK @GeorgeMonbiot And this is why I never take up your offers when you occasionally ring for me to go contract.I would rather stay as pay as you go.
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Tony Vowles
(@Dougie_15) reported
@GeorgeMonbiot @VodafoneUK While my wife was in hospital @vodafoneUK talked her into changing her tariff. She went from 1GB data to something like 25GB despite never going over her 1GB. She said she got confused and thought she had to do it. She left them and reduced her bill by £15 pm once she came home.
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david cooper
(@DavidCooper3077) reported
@GeorgeMonbiot @VodafoneUK So, let me get this straight. If you have any problem with Vodaphone, contact the CEO. Have I got that right? Begs the question as to what the other employees do, other than get it badly wrong🤔
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Full Restitution raptapsally@gmail.com.
(@raptapsally) reported
@GeorgeMonbiot @VodafoneUK I'm a vodafone customer had an issue with phone . Contacted them for help I could not remember password gentleman lost it with me and believe it or not said why do you want to access your account . Rude and unhelpful .
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🇺🇦 Baroness Allie hates Brexit ⭐️🇪🇺💙
(@skiwithstyle1) reported
@GeorgeMonbiot @VodafoneUK When my MIL passed, we had a wide range of reactions from utility cos, some good some awful. There’s no excuse for the awful. My mobile contract is due for review. I will avoid Vodafone
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ClaireCJ
(@ClaireCJ83) reported
@otterjotters @GeorgeMonbiot @VodafoneUK They did the same to a friend when she was supposed to get an nhs discount and never did.
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Mat Davies
(@Ridgmont61) reported
@VodafoneUK @GeorgeMonbiot For heavensake Vodafone - ask for his number and ring him to resolve this ASAP - he should not have to jump through hoops right now - just do your best to help and eliminate problems.
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Jemima 🍍
(@JemimaNL) reported
@VodafoneUK @speckyninja I had a debt collection call (2015) about a Vodafone debt that Vodafone had previously told me they’d cancelled (2014) as it was due to them misselling us a product (international calls package when I was in India). Horrible company.
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ClaireCJ
(@ClaireCJ83) reported
@VodafoneUK @GeorgeMonbiot Wow. Worst customer service reply ever.
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Buzzzzzzzzzzzzzzzzz
(@PaJaBuzz) reported
@VodafoneUK @GeorgeMonbiot Winds me up that these companies only grow a conscience on social media once the issue gathers public interest. So lazy and completely lacking in empathy. No interest in reacting unless they can do it off the back of a fake public apology.
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Darren Dixon
(@BeaumontDMD) reported
@GeorgeMonbiot @VodafoneUK Don't agree with this. I switched my phone from Vodafone to Jersey Telecom without any issues at all
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Secret Musician
(@molesteeth) reported
@VodafoneUK @GeorgeMonbiot Instead of making him speak to a blasted bot do the decent thing DM a direct number so he gets to speak with a manager. This is far too serious & upsetting for an automated service. You need to offer compensation & an apology for poor service distress & inconvenience caused ASAP
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Tim Glendinning
(@GlendinningTim) reported
@GeorgeMonbiot @VodafoneUK It's terrible. Luckily all I encountered was sympathy and ways to help...but Vodafone not in the equation.
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IJN
(@IJN3) reported
@GeorgeMonbiot @VodafoneUK I once overhead Vodaphone employees in a pub in Newbury swapping stories about how they wound up customers and laughing about it. I cancelled my contract every soon after and have never gone back. Saying that my mother who's 92 says they look after her well.
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scribbler
(@scribbl64805724) reported
@GeorgeMonbiot @VodafoneUK Sad to say had to deal with @VodafoneIreland a few years back, over a landline, in similar circumstances and had just as bad an experience. Next door neighbour is a Europe VP whose name I invoked to break the deadlock. Mad it came to that.
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Fay
(@Effie_D) reported
@VodafoneUK @speckyninja Mate! You need to do far better than this. He’s got nearly half a million followers and your treatment of his family is nothing short of horrendously awful. Apologise and sort it out
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Brain Ferry cross the Tay / Orwell 🇺🇦🇪🇺 ⓥ
(@richdfrost) reported
from
Stowmarket, England
@GeorgeMonbiot @VodafoneUK Changed to O2 several years ago Vodafone customer service is the worst
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Julie Smith
(@js291970) reported
@GeorgeMonbiot @VodafoneUK Ive had a lot of poor experiences with @O2 but when my Mum passed last year one phone call and her account was closed and handled with respect
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dominic gamson
(@draiggoch99) reported
@GeorgeMonbiot When I've had issues with @VodafoneUK (still with them for ages though as best signal in my part of Wales!), constantly amazes me that a communications company is so bad at, y'know, communicating!
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@GeorgeMonbiot @VodafoneUK A BOT is a clever automated process designed to obfuscate any interaction from a customer to the point that they lose the will to live and abandon all hope.
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Natural Curve
(@thenaturalcurve) reported
@GeorgeMonbiot @VodafoneUK try dealing with British Gas and a crossed meter..... privately owned utilities should be fined if they can't deal with your problem.... it's so hard and time consuming to deal with them
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Alexandra Hunter-W 💙
(@phred86) reported
@GeorgeMonbiot @VodafoneUK I’m sorry for your loss. I 💯 agree. Vodafone are truly terrible would never use them again. In the end I had to get Ofcom involved which really shouldn’t have been the case. They were so rude and threatening 10 yrs ago. Sounds like nothing has changed
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Chris
(@CTNI88) reported
@GeorgeMonbiot @VodafoneUK Easily the worst company I've ever dealt with
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Nat Kopytko #Standwith🇺🇦
(@nat_tko) reported
@TrudieMaxim @GeorgeMonbiot @VodafoneUK We had issues with BT too and switched to Vodafone. We also had to email the CEO to finally get it sorted with BT. At the time we said, what would elderly customers do? This is madness. I'm so done with people being robbed by these companies.
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Ciaran O'Connor
(@Cashewmonster) reported
@GeorgeMonbiot @VodafoneUK Their customer service set-up is shockingly bad.
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🇺🇦
(@Aspiracions) reported
@VodafoneUK @GeorgeMonbiot Absolute disgrace, you should be picking up a phone and ringing this poor man directly. ******* “bot?” You couldn’t make it up!
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Come Together
(@ComeTogetherAs1) reported
@GeorgeMonbiot @VodafoneUK Terrible company. Terrible, terrible. No one should ever go near companies like this. The customer is viewed as poo on their shoe. @HSBC_UK also the same.
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(@darran_potter) reported
@GeorgeMonbiot @VodafoneUK Had similar trying to cancel Sky for an aunt with Dementia. All they wanted to do was sell us a Netflix subscription
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Ian
(@WolstenholmeUK) reported
@GeorgeMonbiot @VodafoneUK I have the same issue with @VodafoneUK an inaccessible website and phone service that cuts you off after 40 mins holding ! Now on my third debt collector threat !!