Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Dalkeith, Reading, Ilkeston, Walsall, Leeds, Crawley, Preston, London, Hackney, Dublin, Castleford, Slough, Wallasey, Newham and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Internet | |
| Dalkeith |
Phone | |
| Reading |
Internet | |
| Ilkeston |
Internet | |
| Walsall |
Internet | |
| Leeds |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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TonyCross
(@Lokster71) reported
I say constantly that for a phone company @VodafoneUK go out of their way to make it impossible for you to speak to a human being. So, 6 days without a 5G signal on my Huawei Box. That I'm paying for btw. Plus today I had another bill related issue. But can't speak to a human.
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Leanne Richards
(@leannemrichards) reported
@VodafoneUK My phone won't default to WiFi calling (despite it being switched on) when the signal is weak in my home, it just drops the call. Any way I can turn off the mobile signal so it automatically uses WiFi calling?
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Freya
(@speelingmstake) reported
@VodafoneUK Yeah right. Same network issues I've had for years. You always say it's going to be fixed soon and it never is.
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Clutchmeister 🥃
(@ClutchmeisterTV) reported
@VodafoneUK Yes the engineer came out, ran some tests & replaced the phone port. This is what changed the speeds from from 4-6 download to 16~. However as you can see, my upload went down even further after he came out (and my DL is still lower than before.
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amber
(@_aaaamber) reported
from
Grimsby, England
Avoid @VodafoneUK at all costs. They tell you they've cancelled your account but really they haven't, then they charge you and tell you they'll refund you TWICE and then don't. The customer service is vile, and I WILL be making a complaint about this.
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leah the loonie :)💚🧡 I miss my pops 💔 4.12.20
(@shanes_loonie) reported
@Tadhg_Russ @VodafoneUK It wasn't just Vodafone most sites were down including apple
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ᴄᴏʟ
(@ColArmy86) reported
@Alex79uk @VodafoneUK Obviously didn't think it was a stupid idea at the time though 🤭 and why not 👍🏽
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amber
(@_aaaamber) reported
@VodafoneUK No thanks, I'll be calling tomorrow to make an official complaint as part of the consumer rights act.
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Ian Jeffray
(@ianjeffray) reported
And evil @VodafoneUK sneakily added "Secure Net" rubbish to two accounts this week, at £1 a time. Never asked, never wanted. Evil way to sneakily increase your customers bills. Removed.
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Jay nik
(@nikam87) reported
@VodafoneUK I port my number from VI store and at that time they promise me to give 2 months free recharge and now after completing my process store refused to give me what they had promise to give. Pathetic service i came back to Vodafone after almost 4 years and i think i made a mistake.
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Kerry Peter Downes
(@KPDownes1) reported
@VodafoneUK terrible service on live chat - no family discounts available anymore even though I have 4 lines open on my account. What have we done to deserve this? I dread to think how much I’ve spent with you in the decade I’ve been with you guys. Time for a change I think.
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ozi
(@oziiii1213) reported
@VodafoneUK @VodafoneTR I hope they can because probably I will change vodafone because of the bad network I can't call anyone in here and nobody can call me either
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Chris Gibbs
(@cwgibbs1972) reported
@VodafoneUK there appears to be no mobile signal in IP12 area but your status checker suggests all ok. When will it be back up pls?
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Daniel Wilson
(@Dan_s_wilson) reported
@VodafoneUK I’ve already checked my area via your help pages and attached the screenshot in a previous reply
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claire grierson
(@Clairegrierson1) reported
@VodafoneUK shocking service today on chat spent almost 2hrs to be transferred form one section to another then cut off
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Rehan Patel
(@Rehanpatel7890) reported
There was a time we're Vodafone was best brand in the market as you can see now with youbroadband worst services slow speed and amount that iam paying for my net pack is not satisfying me if you can't be in competition plz leave the market for other @VodafoneGroup @VodafoneUK
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pauly7719
(@sgtpepper7719) reported
@VodafoneUK your chat service call a terrible! Ongoing issue and not being able to make calls for 3 weeks. Finally resolve the issue myself and I can’t get a credit on my account to cover the issue!
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Estrella & Flake FC 🍺❄
(@EstrellaFlakeFC) reported
@VodafoneUK What's going on with your service? Why is my signal so god awful even with full bars?
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Marc Jones
(@MarcJones_83) reported
@VodafoneUK @rushdoo_ian Don't know about the oldest but the worst for signal has anything to do with Vodafone.
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Lisa Hazzard
(@lisajhaz) reported
@VodafoneUK @phone_museum Pity the network hasn’t come on that far! Desperately trying to find out why your billing me when I’ve left you! Can’t get through in the phone, can’t log on to your useless website! Absolute sham of a company!
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Steve
(@golfabulous) reported
@VodafoneUK hi, I was asked by Amanda on the Vodafone forums to contact you with my account problem, can u help me please?
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Ian C
(@ianc21) reported
@VodafoneUK Absolutely shocking service - my wife has sent her phone away to you for repair 3 times, each time you returned it and said it was fixed but it still isn’t. This has been ongoing since March with no sign of a solution. Totally awful service.
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Alexdenton
(@Alexden00305054) reported
@VodafoneUK I've talked with the complaints department and they had no solution. Won't you say the same thing? Saying that I'm within contract even though the mifi keeps on cutting out. I'm not getting what I paid for and won't be able to cancel it, rediculous
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Kevin Sanghavi
(@KevinSanghavi2) reported
@ViBusinessIndia @VodafoneGroup @VodafoneUK My network connection is too weak thai i dont even hear talk and dont have that 4g speed and i even change my phone but my sim problem is continue roght now so i decided to port my sim into Jio 🤘.
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Ian Jeffray
(@ianjeffray) reported
@tautology0 @VodafoneUK Worse than that, it adds stupid Vodafone logos all over the page. Just crap, feeding on FUD to make people pay for "protection" & spewing logos to make people feel "safe". All telcos appear to transparent-proxy these days - I think it's all evil and just clandenstine monitoring.
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Marty Edwards
(@extradry_martin) reported
"Maintenance" on both my @VodafoneUK DSL and mobile network simultaneously. No wifi no possible phone hotspot. Help desk is "trying something" and told me not to call them again until they call me at 6pm on Friday. No functioning internet all week. How is this acceptable?
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Lynne Taylor
(@Elementarylynne) reported
@VodafoneUK Never mind that. Why am I getting a message telling me I've swapped my SIM or updated my software when I have done neither?
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ẗäüẗöl̈ög̈ÿ
(@tautology0) reported
@ianjeffray @rdrothwell @VodafoneUK Virtually all the webmail provides use anyway. The fact it doesn't even support imap says a lot.
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James
(@gettinold75) reported
@VodafoneUK you online help is really rude. Got kicked from chat for questioning the deals being offered. I don't want a 24 or 18 month contract. Can't believe how hard you make it to upgrade. #badservice #impossibletoleave
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Irene Revell
(@i_a_revell) reported
@helen_nisbet @VodafoneUK Is there a BT login one floating around? Cld share my login..