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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Vodafone problems in the last 24 hours

Vodafone Outage Chart

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Most Reported Problems:

  • Internet (48.33%)
  • Phone (34.93%)
  • Total Blackout (7.18%)
  • Wi-fi (4.31%)
  • E-mail (3.83%)
  • TV (1.44%)

Vodafone Live Outage Map

Vodafone Comments

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:
  • parki46
    craig parkinson (@parki46) reported

    @VodafoneUK the WiFi on ur home broadband is worse than terrible

  • marchalstead
    marchalstead (@marchalstead) reported

    @VodafoneUK I've been a loyal customer since 2004. What freebies can you offer me

  • Alexanda_flo
    Alexanda Flo (@Alexanda_flo) reported

    @BBCNews it isn’t @Gatwick_Airport fault really.. @VodafoneUK whom supplies that service to them is sh*t... sh*tty network, sh*t customers service and also they are an accomplice to fraud..

  • Life_Disrupted
    Sarah Hurst (@Life_Disrupted) reported

    @VodafoneUK It would help if you didn't bill me hundreds of pounds and cancelled the idiotic tablet that I didn't ask for.

  • AkmolAli
    Haku (@AkmolAli) reported

    @VodafoneUK home broadband can suck ass! Fuck your fucking dad, you fucking motherfucking son of a bastard asshole pricks

  • Karashgould
    Carol Gould (@Karashgould) reported from Camden Town, England

    @VodafoneUK Your DM service is a disgrace. I would appreciate someone senior contacting me. I've been a customer for 10 and a half years and find your 'customer service' infuriating, and that's an understatement.

  • jonnymarsh4
    Jonny Marshall (@jonnymarsh4) reported from Ellesmere Port, England

    @VodafoneUK shocking customer service!! This is the last contract I have with them!!

  • bradclough12
    Brad Clough (@bradclough12) reported

    @VodafoneUK Apparently your ‘resolutions team’ is going to be calling me to sort the issue. Ironic really isn’t it....

  • mGageLLC
    mGage (@mGageLLC) reported

    @pepperbackfish @thequicksilver @VodafoneUK @TalkTalk @PSAuthorityUK Hello - Noatel have recently changed their customer support number to 02078552665. We have asked them to contact you via Twitter to resolve this matter.

  • JessicaLennard
    jessica lennard (@JessicaLennard) reported

    @Ballard2Terry @VodafoneUK @Gatwick_Airport @AshrafQizilbash They named them. That wasn’t an accident. You know how these statements work - every word is a decision. Have been there many, many times and naming the supplier is never an accident.

  • bencartwright69
    alan cartwright (@bencartwright69) reported

    @VodafoneUK @rednugget How can i check if my current plan covers me for this service?

  • countrymousie
    H (@countrymousie) reported

    I’m with @VodafoneUK and rarely get a signal in #suffolk going to get me a whiteboard and marker pen and see how that goes #GatwickAirport

  • christo59277986
    christopher dean (@christo59277986) reported

    @VodafoneUK I have received a text message saying j have missed a bill payment when I fact I paid this via live chat on my bank card. Your live chat is not working either

  • Head_HunterIT
    Kev Nixon (@Head_HunterIT) reported

    Hey @VodafoneUK - What are your thoughts on your retention team quoting a price for an upgrade handset, then when I ring up to place order a day later, tell me I was mis-quoted (mistake by colleague) and the deal cannot be honoured? #complaint #vodafone #FAIL @Ofcom @BBCWatchdog

  • Dan2008_UK
    Dan (@Dan2008_UK) reported

    @VodafoneUK Are simply the worst company to get involved with 12 years of being a valid customer and they treat you like Shit!!! #Vodafone

  • Smith696
    Alex Smith (@Smith696) reported

    @HuaweiMobile I have been trying to unlock my old p9 with the nuc from Vodafone and it keeps failing can you help? @VodafoneUK

  • triuk
    TRI UK (@triuk) reported

    Please be aware we are experiencing voice issues with our phones. Unfortunately, this is a @VodafoneUK related issue and we have been told that their technical team are continuing to work on the issue. Please do not hesitate to email us or use our live chat.

  • LolaCuppy
    omolomo la’rin ero (@LolaCuppy) reported

    It’s either you clear this out, I pay my normal monthly charges or I go and drop your phone in any of your store outlet. I never chop belleful, na una I go con dey give my money to @VodafoneUK let’s respect ourselves plix

  • ashishagarwalag
    Ashish Agarwal (@ashishagarwalag) reported

    @VodafoneIN @VodafoneUK @VodafoneGroup @VodafoneQatar are u also same liar,customer fooling entity,not delivering on promises like @VodafoneIN who are doing notjing but fooling its customers

  • alecwh22
    Alec Houston (@alecwh22) reported

    @VodafoneUK A contact email or functioning website would be amazing. I received an email from your customers service team despite not being a customer for many years.

  • Life_Disrupted
    Sarah Hurst (@Life_Disrupted) reported

    Really wish I had understood what kind of massive charges I was getting into when @VodafoneUK handed me a "free" tablet with mobile phone upgrade. Apparently my daughter has been using a lot of data and it's another £100 or more to cancel the contract.

  • ry4nw
    Ryan Wrapson (@ry4nw) reported

    @VodafoneUK DM’d you. And again, you STILL HAVENT STARTED the process of taking over my BT line even after a 4th request has been sent to back office and after having 2 Customer Relations officers promise they was going to chase it up to be done!!!!!!

  • Johnyad2
    John Adam (@Johnyad2) reported

    Hello @Ofcom I’m sure you’re aware & agree 4G signal strength diabolical here (Romania has better speeds!) can u put more pressure on @EE @ThreeUK @VodafoneUK @O2 that really need to bring things up to standard fine them even strip of their franchises if necc

  • CianUraguay
    Cian Hegarty (@CianUraguay) reported

    This is what happens when you rely on @VodafoneUK - Britain's worst company

  • CallumNewton7
    Callum Newton (@CallumNewton7) reported

    Huge regret in staying with @VodafoneUK the latest in the string of issues is that on the new Red plan they have taken away @Spotify without even telling us. I'm haemorrhaging money to this poor excuse for an 'upgrade'. Stay away! RT and warn others! #CustomerService #poorservice

  • RPiWatchdog
    RPi Watchdog (@RPiWatchdog) reported

    Hey @VodafoneUK, why is my internet speed 12Mb/s down\9Mb/s up when it should be 40 Mb/s down\10 Mb/s up #speedtest

  • YenMyPhung
    Yen-My Phung (@YenMyPhung) reported

    @VodafoneUK @VodafoneUK Hey Mark, I am able to make calls and there's not issue with my data however, it seems like I can't text or receive texts.

  • alecwh22
    Alec Houston (@alecwh22) reported

    @VodafoneUK you guys have contacted me when you have no right to do so and your complaints form won't let me register a complaint. What is the email of your complaints department? Or should I go straight to @Ofcom ?

  • 7zeros1
    7zeros (@7zeros1) reported

    @Gatwick_Airport @VodafoneUK A broken fibre cable?!! Tell us something new!!

  • laurencetimms
    Laurence Timms (@laurencetimms) reported

    Not really graceful degradation of service, @gatwick_airport @vodafoneuk. More like an abrupt plummet to the stone age.

  • Hetty_B1
    Heather (@Hetty_B1) reported

    Poor service @vodafoneuk - why text me saying my order is ready to collect when it’s not? Majorly #inconvenient #unhappycustomer #whatcustomerservice #Vodafone

  • Mr___Roboto
    Bobby Ford (@Mr___Roboto) reported

    @VodafoneUK Hi guys. A group of us are in the Grassmarket, Edinburgh. We have 4G but for the last hour and half hardly any Internet access. Struggling to send this wee Tweet. Is the a problem?

  • YenMyPhung
    Yen-My Phung (@YenMyPhung) reported

    @VodafoneUK Hey Mark, I am able to make calls and there's not issue with my data however, it seems like I can't text or receive texts.

  • CherylCision
    Cheryl (@CherylCision) reported

    @VodafoneUK despite DMs confirming you will stop calling whilst I’m on holiday. You now say I’m not the account holder... yes I am. It’s a single account. I’ve been with you for 15 years. Not sure I will be staying. Terrible comms.

  • Robynteapot
    Robyn (@Robynteapot) reported

    @VodafoneUK complaints service is a joke, phones broken and they are unwilling to fix it

  • Loosehold
    K V B (@Loosehold) reported

    @VodafoneUK thanx 4 finally resolving my charges problem! got there in the end. in Future so others dont experience my matter it should be clear what devices r compatible with ur passes. Small print is not enough & staff should know of incompatibility with mobile internet devices

  • deatthspells
    faryn (@deatthspells) reported

    hey @VodafoneUK sucks ass

  • ChelseaaJadee_
    Chelsea (@ChelseaaJadee_) reported

    @VodafoneUK is there going to be signal boosters placed at Creamfields this year?

  • aravsanghvi
    Mahendra sanghvi (@aravsanghvi) reported

    @manisdudani @bhavz_sanghvi @pankajkanungo @vikymehta @maheshkanungo @VodafoneIN @reliancejio @VodafoneUK Only problem with @reliancejio is no connection at my office work i have my secondary number of Jio only

  • kerr_ap
    Peter Kerr (@kerr_ap) reported

    @EE new customer in Edinburgh - 4g coverage a joke compared to @VodafoneUK - warning to all - even EE shop agrees. Fastest 4g network, expensive marketing, no service.

  • stormychrissy
    Stormy (@stormychrissy) reported

    @VodafoneUK @VodafoneAU so I’m travelling to Australia for 2 weeks at Xmas and am a Vodafone pay monthly customer in the U.K. but I see that Vodafone want me to pay £6 a day to roam whilst I am away despite also being one of only 3 phone companies in Oz. How can you justify this?

  • RPiWatchdog
    RPi Watchdog (@RPiWatchdog) reported

    Hey @VodafoneUK, why is my internet speed 14Mb/s down\5Mb/s up when it should be 40 Mb/s down\10 Mb/s up #speedtest

  • T25Kimi
    Kimberley Treece (@T25Kimi) reported

    @VodafoneUK I’ve had no service for quite a while now and cannot ring as don’t have any other access to another phone. I’m waiting for an important phone call today. Any idea how long this is going to last??

  • _lauraireland
    Laura Ireland (@_lauraireland) reported

    @VodafoneUK Vodafone enterprise (i think), I need to register a new work phone sim and set up payment details. I have been calling 03333 04 3333- I have been told I can’t set this up online and must phone up but the line is constantly busy and you don’t appear to offer a call back service?

  • JAMcLean1984
    Jamie McLean (@JAMcLean1984) reported

    @VodafoneUK hi folks, I was just wondering if WWE Network is included in your monthly video pass?

  • xueshang
    Tweetledumb (@xueshang) reported

    Problem with unlocking has gone on for months and months because vodafoneuk structure has no direct contact with unlocking department

  • willil10
    Lloyd Williams (@willil10) reported

    @VodafoneUK Nope made a stupid error and bought it from @CPWTweets biggest regret ever

  • pspankajtinku
    Pankaj Kumar Singh (@pspankajtinku) reported

    @VodafoneIN @Vodafone_CEO @VodafoneGroup @PMOIndia @BeingSalmanKhan @VodafoneUK @vodafoneNZ @Modi @narendramodi Reminder... for no action.... Situation is worst for network..

  • DeniseConnick
    Denise Connick (@DeniseConnick) reported

    @VodafoneUK negotiating for a new phone contract, who doesn't say are you sure that's the best price you can give me? Apparently I'm a real bitch for asking, shame the Vodafone employee didn't hang up before saying it (to a colleague)

  • ashleycrowden
    Ashley Crowden (@ashleycrowden) reported

    Comes to something when I have to teather from my @VodafoneUK phone in my house to do work, all because @SkyUK ultimate broadband goes down quicker than the titanic.

  • paultinay
    Paul T (@paultinay) reported

    @lbcbreaking Shock horror. Poor service from @VodafoneUK

  • BBCSussex
    BBC Sussex (@BBCSussex) reported from Brighton, England

    Inforrmation board problems: @Gatwick_Airport - @VodafoneUK say its engineers are working hard to fix a damaged fibre cable 'as quickly as possible'.

  • sarahthesheepu
    Dr Sarah Quinnell MBPsS (@sarahthesheepu) reported from London, England

    @kronos1126 @ThreeUK @EE @VodafoneUK I never had any issues with @VodafoneUK in Edinburgh. It was the first place I got really good 4G

  • LDNoseda
    Lorya Devi (@LDNoseda) reported

    @VodafoneUK Monday morning: Spending 1h30 with Vodafone because they cancelled your broadband contract for NO reason, stopped your wifi, won't put the wifi back for the next 2 weeks and decided to charge you 178 GBP for it... Really great customer service!

  • HypnoticJam
    Lanarchist (@HypnoticJam) reported

    @JonnyHailHail67 @VodafoneUK @bt_uk Without a shadow of a doubt the worst customer service I've had from a telecom's perspective.

  • RPiWatchdog
    RPi Watchdog (@RPiWatchdog) reported

    Hey @VodafoneUK, why is my internet speed 10Mb/s down\8Mb/s up when it should be 40 Mb/s down\10 Mb/s up #speedtest

  • vanessa_swaby
    Vanessa Swaby (@vanessa_swaby) reported

    @VodafoneUK It's a brand new contract, it's already been returned it must be a problem with the handset. I would like a different phone but for some reason I've been told they won't apply discount on another handset

  • daviesdjandy80
    Harrold dennis kippling (@daviesdjandy80) reported

    @999London @Gatwick_Airport @VodafoneUK I stories there #Vodafone are bloody awful!

  • kronos1126
    kronos2611 (@kronos1126) reported

    Thinking about leaving @ThreeUK - @ee and @VodafoneUK what’s your network performance like in Edinburgh city centre and do you offer WiFi calling. Also what are your roaming costs in the US. Although free on Three their network is so bad in Edinburgh I’ll happily pay for roaming

  • AlexWyman
    Alex (@AlexWyman) reported

    @VodafoneUK going to put up any temporary masts for @Creamfields this year? Worst service ever last year.