Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Bristol, Hammersmith, Oxford, London, Barnet, Chatham, Beckenham, City of Westminster, Batley, Birmingham, Croydon, Tower Hamlets, Larbert, Brighton and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Bristol |
Internet | |
| Hammersmith |
Internet | |
| Oxford |
Internet | |
| London |
Wi-fi | |
| Barnet |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andrée Nicholson
(@AndreeCurley) reported
@VodafoneUK set up broadband you’ve sent the engineer to the wrong address. I have now spoken to 10 different people and also live chatted with 4 and NO ONE can help me, what has happened to your customer service ?
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Jus
(@CraftyJus) reported
@VodafoneUK #FeelTheConnection Nope I'm definitely not. Reported to you last Tues wifi network not displaying in list on PC. Can only access ceased Vodafone account. PIN unknown. Given random numbers & so far your csas have accessed my account but no line test done. Now asked to
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Gary Roberts
(@Laughnload) reported
@VodafoneUK is there a number to call where I can get help to resolve an issue without spending 2 hours with a virtual agent?
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Chris McK
(@chrismck1985) reported
@ratfromhalo3 @VodafoneUK Not even capable of lying to me. I literally have no idea if they are investigating my issue. 500mbs Internet drops to 25mbs every night between 8pm and 10pm.
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Chris White
(@onechriswhite) reported
Not usually one to do this, but I’ve solved my insufficient mobile data problem by switching to Lebara - £1.49 per month for 15Gb. When @VodafoneUK refused to increase their measly 2Gb I had to do something.
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Baxter 🏴
(@BaxterCymru11) reported
@VodafoneUK need help the broadband is terrible not even getting higher than 5mbs download speeds.
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Buffy Iles
(@BuffyIles) reported
@VodafoneUK hi, can you cancel my contract on here? Or what number do I need to call please?
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Sean townend
(@Tiredlad2) reported
@VodafoneUK really bad customer service for a loyal customer unbelievable!
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will
(@will618622) reported
@VodafoneUK I am on 02 but Vodaphone do seem to be the best for signal where I live at least. I live in the arse end of nowhere though.
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Russ Ferriday - Consultant: Python/Django/Ops/CTO
(@russferriday) reported
@VodafoneUK Well, Vodafone, I'm trying. I've DM'd. No proper response. But I don't really need a dialog with you, we did that on Saturday. Our line is great in the morning (54Mbps), but we have terrible congestion in the evening/weekends (2.86Mbps) - hard to browse the web some days. A fix?
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Ruth Clelland
(@RuthClelland) reported
@VodafoneUK can you purchase a Mobile Hotspot with30 day contract in store?At first research online states available for next day delivery but actually at checkout it’s saying6-7weeks.False delivery time advertised has now lead me to be with a huge problem,hope I can buy in store
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Tim O'Donoghue
(@timodonoghue) reported
@VodafoneUK Network monitoring is via aFingbox which is ethernet connected to my Vodafone router, and this monitors internet bandwidth 4x daily. 👏 @fingapp
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MC
(@MC47258132) reported
@VodafoneUK trading in a phone for the new iPhone, worst process ever and still no resolution - stores can’t administer trade in returns, customer service can’t send a bag after that fails. Dont recommend it
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Ken Lam
(@KLAM0371) reported
@VodafoneUK hello, there had been some network issues within my area last week and the issued had been resolved on the 22nd, I have 2 numbers under my account so I am wondering if Vodafone will reimburse the days that I’ve had no data?? Thanks
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rotfromhalo3
(@ratfromhalo3) reported
@VodafoneUK @chrismck1985 did they fix your issue or did they just lie about it like they did to me?
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Nikki Jueno
(@nikkijueno) reported
@VodafoneUK please please someone help me! I’ve had no network since upgrading handset and can’t get anyone at your company to resolve this issue! I NEED MY PHONE TO WORK YOUVE TAKEN MY PAYMENT FOR NO SERVICE!! 😡😡😡😡
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PowerGamer
(@PowerGamerYT_) reported
@VodafoneUK You’re coverage map is lying. I have recently been getting EDGE downstairs of my house with it promising good indoor 4G. Absolute Ripoff. (I’m paying £20 a month for this stupid service)
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Martyn O'Connor
(@martynoconnor) reported
Hey @VodafoneUK I’ve seen your “full fibre broadband” advert 57 times in the last two days on @YouTube - I’m so ******* sick of it that you’ve now spent marketing money to guarantee I’ll never be a customer. Well done.
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Chris Edwards
(@CE8_Edwards) reported
from
Richmond, England
@VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks
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Jeanette Smith
(@Jeanett93540441) reported
@VodafoneUK Thanks, but the PM function is not working. Would appreciate help ASAP as this is getting expensive.
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Jambo Jambo
(@JamboJa97919705) reported
@VodafoneUK what are you guys playing at? Paying for 100m, getting 3.5mb. Having to call weekly to resolve. The level of service and care is abysmal.
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ANDY ROBERTSON
(@ANDYROB07) reported
@VodafoneUK It’s ok all sorted IN STORE but ur customer service on calls is shocking after 4 hours of calls the store sorted it in about half an hour I’ll never be back with Vodafone again not even a sorry from customer service @VodafoneUK
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stephen smith
(@holo_hodler) reported
@VodafoneUK issues with contacting Tobi. And errors. Been down now for ages. I a want Compensation.
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NoDPI
(@NoDPI) reported
@stasbutler @alexbloor It all went wrong when @VodafoneUK formed a strategic partnership with the secretive 'dark-infrastructure' virtual provider SearchingFor. You could tell if your connections is affected, because your phone will say "Searching For Network" instead of "Vodafone UK".
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Sunny Johal
(@DatchetTrainMan) reported
@VodafoneUK Talking to a friend about the crap service of failing to fix his home broadband. Your Indian call centre closed down the ticket saying the fault was fixed, he had it reopened and now Openreach keep sending appointment text messages which don’t work. #rubbish
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Lorelei King❤
(@LoreleiKing) reported
Hey, @VodafoneUK - your digital services have been down for hours. When will your service be working again?
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Lesley Norquoy
(@LesleyNorquoy) reported
@VodafoneUK I want your broadband, but online checker says….no! I have Full fibre now. My neighbour either side of me can get your broadband. Forums say this is a common issue. Happily get service from other providers, but you are cheapest. You are missing a trick for custom!
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mrmandalji
(@mrmandalji) reported
@VodafoneUK very bad service because I rasida a complain late three months but no salutations 😔
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Rossi
(@RKH4658) reported
Dear @VodafoneUK Your signal has been horrendous in the Highlands today, get it sorted! No I don't want to send you a dm for you to ignore for days... Do better!
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James Van Nguyen
(@JamesVanNguyen) reported
@VodafoneUK broadband has been atrocious the last few days. Unable to even load up support page on the app. Other customers I know in the county also having the same issues. Download speeds are between 1-3mbps