Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (13%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Wandsworth, Blackwood, Portsmouth, Birmingham, London, Bristol, Manchester, Tadley, Glasgow, Ropley, Derby, Halifax, Hammersmith, Didcot, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Phone | 1 hour ago |
|
Blackwood
|
Phone | 3 hours ago |
|
Portsmouth
|
Internet | 18 hours ago |
|
Birmingham
|
Internet | 19 hours ago |
|
London
|
Internet | 1 day ago |
|
Bristol
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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AgeofInsanity (@petecogger) reported@VodafoneUK gi careful before you sign up to Vodafone. Their 5G service is hit and miss and they prevent you from using WiFi calling - so you can't call or receive calls - poor behaviour
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Michael (@Mike34775) reported@KevinRohan3 @Adi_Dandy_1903 @VodafoneUK If you upgrade your service while tied into a contract, you get a new 14 day cooling off period and you can cancel with no termination fees - massive loophole but a good thing to remember
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Demi :) (@_bxston) reported@VodafoneUK hi can you help me check if there’s a problem with my internet in my area please? My broadband is not working
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James Hunt (@jameshunt312) reported@VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬
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🤓 Julie 🤓 (@JulieNobbs) reported@VodafoneUK #OpenReach Why does my son have 2wait 4over 10 weeks to get his new broadband supplied by u guys? He’s a brand new customer, in a house that has NO broadband atm, how can he work from home without any internet? This is NOT good customer service, he is NOT very happy😳
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stop the war (@igivepropofol) reported@VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.
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Gav (@gav_hadden) reportedDiabolical service from @VodafoneUK . Recently upgraded to a new plan that was then cancelled in error through no fault of my own. Had to set up brand new order at higher price then to be told activation date will not be until 28.04 Currently without any broadband. Leaving now
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Pioneer Lifter (@PioneerLifter) reportedSo unhappy with @VodafoneUK Terrible communication and service. Switched to them and two broken routers. My line switch took an extra two days. And they didn't communicate properly regarding a delivery exchange that had a DPD driver badgering my wife at the door
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Jade Nomura (@Jade_Nomura) reported@EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK
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Sedat Efe (@efe_efe) reported@VodafoneDestek Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT
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Openreach (@WeAreOpenreach) reported@JulieNobbs @VodafoneUK Hi Julie, I am really sorry to hear there is a delay in having his services installed. If there is further work required externally, this will be the reason why/ Please keep in touch with his service provider for the latest information on when this will be installed. (1/2)
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Nick Lawton (@Pontemiller) reported@VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!
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MS (@_MartynStacey) reported@VodafoneUK @vodafone has terrible customer service
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Keith Champion (@champs1uk) reported@VodafoneUK Trying your online customer service is enough to put anyone off of using Vodafone forever.
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Bristly 🇬🇧 (@meatcudgel1) reported@Oocnan @VodafoneUK @vodafone No service in south Norfolk for 2 weeks They keep saying maintenance is complete ....every few days changing the completion date. I tried network coverage checker but ...surprise surprise it's not even loading. So as of a few minutes ago I've left Vodafone after many years .
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Helena Corbin (@HelenaCorbin) reported@VodafoneUK providing a devastatingly awful service when trying to do a simple task of changing broadband. 3 months and countless calls, texts and emails initiated by them, I’m receiving different info from another Vodafone initiated call
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Ruth Robinson (@RuthRobinsonLon) reportedJust wondering why Three Mobile are providing me with broadband now I'm not paying when they and Vodafone consistently failed to provide me with service when i did pay them for 2 years eh @VodafoneUK @3mifi I mean the way they treated me while i was in Palermo was the worse ever ( refused to let my payment for roaming go through so I'm wandering back streets in 80 degree heat ) and their minions are trained to lie like robots - need i go on. Putting them out of business after they have insulted my intelligence for 2 years is the only option. Their complaints people are as bad as Barclays - professional liars and yes i know the government are behind my suffering. I've know it for some time and 2 punctures in a row in Dublin recently confirms it is to protect the male Ex. Yeah I'm straight
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CityFibre (@CityFibre) reported@CoolHandLuke_82 @VodafoneUK We understand your frustration. Unfortunately, we don't have access to customer-specific outage information or the ability to confirm issues on an individual basis. This is because your service contract and account details are managed by your ISP.
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Stylish Shutters (@StylishShutters) reported@VodafoneUK please help urgently. I’m away and 1. Cannot access my voicemail and 2. When someone tries to phone my mobile some random person answers. This is my business mobile.
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Graeme A'Court (@court_graeme) reported from Blyth, EnglandTerrible customer service over the past two days from @VodafoneUK. No-one I have spoken to has a clue what is going on or what to do.
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Gary marr (@Garym0211) reported@VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!
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لؤي (@MAGDY_LOAY7) reported@VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi
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damien (@damienl1234) reported@VodafoneUK my contact is coming to an end which includes Spotify,if I upgrade to sim only will I still just keep paying for it until I cancel the subscription
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M S Randhawa (@Onefatjatt) reported@VodafoneUK completely shocking service. Please @O2 can you help me as Vodafone does not seem to understand
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stop the war (@igivepropofol) reported@VodafoneUK Can you reinstate my SIM and ask your technical department to fix the issue? It’s been more than 24 hours and my phone is still not working. @financialombuds
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Ceekay (@TheRealCeekay) reported@VodafoneUK could you suggest a contact please, there must be someone who can help? Thanks
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Gabriel The Messenger 🏴 (@steptothestars) reported@VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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Jonathan Black (@Jonatha16135891) reported@VodafoneUK Hey - our mobile signal services have been pretty poor recently, connecting to 5g with 1 bar, then having to go on airplane mode to disconnect, then connecting again on 4g, and that sometimes not working too - we're finding this consistently in maida vale area, london, but also on the move. anything going on?
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Kevin Smith 🌹☘️ (@mrksmith1975) reported@VodafoneUK Vodafone your UK customer service is absolutely shocking Most frustrating experience I have had in a long time