Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Edinburgh, Merthyr Tydfil, Dublin, Southall, London, Blackburn, Newport, Staines, City of Westminster, Newcastle upon Tyne, Reading, Halifax, Batley, Southwark and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Merthyr Tydfil |
Phone | |
 Dublin |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| Blackburn |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Hopkins
(@garywhopkins) reported
@VodafoneUK This is bollocks. Page errors every time.
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ASHISH KAPOOR
(@a007ashish) reported
@VodafoneIN @VodafoneUK Everytime a vodafone bill comes I m charged extra. Is this how u try to make profits by charging more to your customers??? I am charged some VAS never seen heard or used. Is it another way to nullify your losses.#ChoriKaVikas
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Specs On Decks
(@BigSpecsOnDecks) reported
@NOW Hi. Not sure if you can help. We were due to move over to @VodafoneUK today but they have made a bit of a mess with installation so can't get us on-line and can't tell us when they can. Can you guys save the day and not cut the service which was due to stop today.
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EJG
(@elliottgilmore) reported
@VodafoneUK Please stop sending me feel good Friday crap and fix the issues I have had for 3 months that are clearly harder to fix than your team think. How hard is it to put on an employee discount to my account. For the fourth month running
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🎵Angie J Howard🎵🏴🇳🇴
(@Angie071072) reported
@VodafoneUK Thank you, how long do they anticipate the service being like this, it's been approximately 2 - 3 days already?
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Lee Knight
(@theleeknight) reported
@VodafoneUK I just want a human being to call me. I’ve not had wifi for two months. I’ve come to you because the other companies were so bad. Now you say simply plug in your box… it’s not that simple. I can’t get through on your phone lines. PLEASE someone call me.
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Zak Comyns
(@Brotendo100) reported
@VodafoneUK When will an engineer attend to finish setting up our broadband? I've been waiting for an update but you guys keep promising call back and stalling. I currently cannot work from my new flat and having to stay at a friend's. Please help?
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MXRP
(@phoddler) reported
M - I'd like to upgrade @VodafoneUK - Sure £46pm Me - Its £28 for same network and offer elsewhere Voda - We can do that over 36 months Me - But its £28 for 24 months here Voda - Will you take less Data? Me - No, its £28 if I get it elsewhere Voda - ok that $46 is now £46.95
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Life Is Imaginary
(@LiiVii52) reported
@EE why is your customer service so terrible? 3 times I've been left on hold for 30mins just to be hung up on by your staff. Trash behaviour. Hey @VodafoneUK, you up?
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s
(@step_henxx) reported
has @VodafoneUK services gone down bc I have no cell service at all 🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾
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Driving and Stuff
(@driverstoday) reported
from
Ascot, England
@VodafoneUK Hi all, is there a problem with mobile internet, I have an iPhone 13 Pro and the internet keeps dropping out same on my mobile broadband device. Returns after 10 seconds or so.
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Mr Jones
(@SGRiceJones) reported
@virginmedia Except I did this via my account and the renew option, so I shouldn’t and wouldn’t be given a ‘new customer price’ maybe try again with your answer or better yet I’ll just switch to @VodafoneUK as they offer better value and faster speeds
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Branka Haining
(@MalaSue) reported
@VodafoneUK Thomas, still waisted one hour over messages and not any further forward. If you care fix the issue and please stop asking same thing over and over again. @VodafoneUK @VodafoneGroup
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Teri Raffi
(@Terirose1968) reported
@VodafoneUK absolutely appalling service today! Can’t upgrade me because your system doesn’t allow it! Wasted two hours 🤬
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el
(@formulaswiift) reported
@VodafoneUK i don't understand why it's so difficult to get a hold of someone over the phone - i've called and tried everything but despite saying im having issues using the internet on my phone, im being asked to chat online? where is the logic?
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hittashot
(@hittashot) reported
@VodafoneUK Do not buy from them…they said they won’t take my money till the order complete then took my money as the card info was entered transaction failed but the money didn’t fail and now I can’t get my money off them 6 damn days later…they lie to you online to get u to purchase🖕🏼🖕🏼🖕🏼
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Badger
(@DiggingBadger) reported
@VodafoneUK Been trying to get through to customer services for 2 hours to discuss an account billing issue - any chance you can help?
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Doug Holmes
(@TheDougtor) reported
@VodafoneUK I just got a Pixel 7 as an upgrade. Do I need to use my existing SIM, or the new one supplied with it? (Which I've tried, but doesn't have any signal)
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GrUVee
(@grUVee_UVP) reported
Basically unless I 100% confirm on the call that I’m happy the complaint is resolved - I can’t get £150. Even though this was originally (a few days before) positioned as my complaint closed and due in my account. I am very confused @VodafoneUK.
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❤️
(@OMSK40) reported
@VodafoneUK this the third day and the internet network is terrible!! What is the problem?
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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John Walker
(@Walkerjohng) reported
@VodafoneUK is there a mailing list I can sign up to for service updates? I didn't know you had started offering full fibre in my area until I looked yesterday which means I missed out on a really good managers special deal at my local vodafone store 2 weeks ago.
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Positive Perception
(@PosPerTweets) reported
Hey @VodafoneUK Is there a way to "spend less" with you guys? Coming to the conclusion I need to downgrade my plan. 48gb of data is never needed... I only ever use about 4! Save where we can and all that... I also need an upgrade...
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Baroness Risley #TakeBackBritain 🐟 🇺🇦 🎪 ✊3.5%
(@RisleyJoanne) reported
@VodafoneUK You’re crap. We won’t be using you again. You changed my landline number and I’ve wasted hours on the phone trying to get it sorted.
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Dave Watkin
(@drw2803) reported
@VodafoneUK Yeah, so I went through all the malarkey with customer support. Last message said “you should have received a return pack”! It’s all going in the bin. Tell your shareholders how you waste their money
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❤️
(@OMSK40) reported
@VodafoneUK this is the third day that the internet network is terrible!! What is the problem?
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Will
(@disappointed86) reported
@VodafoneUK Depends on the definition of 'in touch' as Vodafone seems to do its best to make it difficult. We've used the broadband checker via the online account numerous times which has indicated an issue but noone is doing anything about it. Why is speaking to a human so difficult?
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Gerry
(@Gerry56977780) reported
@VodafoneUK I am urgently requesting an update on my broadband issue that was reported yesterday. I have been paying for this full fibre 200 since 6th October and I have countless problems with it. I need this for home working. REF: DOA11412095
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Ryan Spooner 🇺🇦
(@Ry5ter) reported
@Ubiquiti @VodafoneUK Take the feedback and improve the product, or don't. Up to you :) Don't make me jump through hoops just to provide feedback please. BTW, this is on the main status page of UniFi Network version 7.3.73 running on UniFi OS version 1.12.30 on a Dream Machine.
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Shane Thomas Hill
(@ShaneThomasHill) reported
@VodafoneUK I was appalled today how one of your telephone operators was so condescending towards my 74 year old mother who had problems answering her security questions. Instead of helping her he just began speaking slowly in a patronising way. Worst customer service ever.