Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Southampton, Barnet, Newcastle under Lyme, Edinburgh, Merthyr Tydfil, Dublin, Southall, London, Blackburn, Newport, Staines, City of Westminster, Newcastle upon Tyne, Reading and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Barnet |
Internet | |
| Newcastle under Lyme |
Internet | |
| Edinburgh |
Phone | |
| Merthyr Tydfil |
Phone | |
 Dublin |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Trig
(@Tr1ggerG33k) reported
@VodafoneUK I need your help. Can you organise a de-provision, re-provision please of my sim so I can connect my new phone to 5g? I’m tired of bots, online support and long phone waits for something that should be simple?
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Phil Woodwiss #FillThemWithKindness
(@philwoodwiss1) reported
from
Keighley, England
@Rhianlovesbooks @VodafoneUK I'm on on Vodafone but no problems but my mums iPhone has now decided not to recognise numbers in her phone book when someone rings her.the solution was to delete her phone book and start again.the numbers came up unknown or +44 in front of the number.try that Rhian
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Lauren Brown
(@laurenbrown62) reported
@VodafoneUK I purchased the Escape To The Sun 1 week stay for £9.99 via Very Me a few weeks ago but never received any contact from the company, emailed them twice with no response and now the website says ‘site not found’ - what happened?!
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Happy
(@JMDCOV) reported
from
Coventry, England
@VodafoneUK @VodafoneGroup Have to say the last 5 weeks of no mobile broadband service and trying to get the issue fixes has been a shambles and still no connection, Tech support awful.
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Nicky Cantello
(@NickyCantello) reported
@VodafoneUK In your financial year ending on March 31st, 2021, you generated a total revenue of 43.81 BILLION euros, yet still feel its ok to put up customer fees by 9.3% ??!! Disgusting, especially given cost of living crisis we are currently experiencing
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RhianReads 🏴
(@Rhianlovesbooks) reported
@philwoodwiss1 @VodafoneUK It's a faulty aim card apparently so we'll wait for the new one and see if it solves the problem, it's been a nightmare all bloody week Phil
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michaela keenan
(@michaelakeenan) reported
@VodafoneUK worst service I have ever received for a customer for over 10 years just trying to upgrade, spoken to 11 people to get an issue resolved and due to your staff incompetence it still can’t be resolved until next week that will be nearly 2 weeks without Data !!!!!!!
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Philipa Saich
(@PhilipaSaich) reported
@tescomobile you said last Saturday you'd send a text within 24 hours about porting my Mum's number across to your network - guess what? It's Friday and still nothing, and I thought @VodafoneUK were bad!
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Leelad KRO
(@LeeladKro) reported
Absolute joke as you have disconnected my service 2 days after I upgraded to fibre and nobody seems to know why @VodafoneUK
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James Parkinson
(@jmzparky) reported
@VodafoneUK - Please see attached video explaining the customer service and systems disaster I've experienced so far with you - and I've not even got the router yet! - close to just calling it quits tbh.
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Davide Melis
(@Fariska) reported
Bravo @VodafoneUK, your customer retention strategy is great. Instead of matching prices from other competitors you have the guts of having your customer to pay even more if they are looking to upgrade, if their contract is not up. Truly genius!
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Anthony
(@Chap_the_man) reported
@VodafoneUK 46 mins and 5 “employees” later I still can’t get my upgrade sorted…. Time to look elsewhere as clearly my business is not required #fail #nocustomerservice
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Glo Thienel 🇬🇧 #BackBoris 🇬🇧🇺🇦🇬🇧🇺🇦
(@Glo_Thienel) reported
@ziegfieldstar @VodafoneUK @CEOemail Update, still appalling, missed a call this morning, get text with number & reference to quote. Call it, get India, sorry Executive Complaint team can't speak to you. You must wait until they call you on Monday 😡😡 #poorcustomerservice
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RhianReads 🏴
(@Rhianlovesbooks) reported
Are any other @VodafoneUK customers having every call come up as unknown number this week? My poor dad is registered disabled and they've robbed him off all bloody week! Both on the phone and in the shop
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Tesco Mobile
(@tescomobile) reported
@PhilipaSaich @VodafoneUK Sorry to hear that. Please call 4455 free or 0345 301 4455 option 2 and Customer Care can check this for you - Rob
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soph v. 4958
(@sophb66) reported
@VodafoneUK Been there, done that, got the tee shirt. What good is an app if I cannot see my bill breakdown and get constant errors. Someone on here told me oh it’s maintenance - that was 4 days ago. I would say it’s ****** mate
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ianhf
(@ianhf) reported
So nice of @VodafoneUK to increase my bill by 8.2% (extra £350/yr) from April onwards to further line their profit margins. Funnily enough 3 of my services are open for renewal, guess they won't be with #Vodafone any more #ProfitOverService #Fail
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Tegan
(@teganprkr19) reported
It’s bad enough @VodafoneUK usually put their prices up by 1.4% every year, but for them to jump to 8.2% this year??? Pure greed. Will be going somewhere else as soon as my contract ends in June.
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michaela keenan
(@michaelakeenan) reported
@VodafoneUK well done for having the worst customer service I am now speaking to the 12th person to resolve an issue and still nothing is being done !!! 9 days without Data due to your staff incompetence is a joke !!
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Stuart Cromie
(@stucromie) reported
@VodafoneUK has the worst customer service I've ever come across. Never known such bad service in trying to cancel a contract. Obstructive behaviour both from the online system and customer service.
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soph v. 4958
(@sophb66) reported
@siobhandunne @we17998221 @VodafoneUK Lucky to get a 0.2% increase in our job pay! It’s a total joke. Prices going up on everything service getting more ****!
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Ripon City of Sanctuary
(@RiponCoS) reported
@VodafoneUK Really want to take this up but fallen at the 1st hurdle! We're a legit group, one of 125 groups in national @CityofSanctuary refugee support network. Many of our groups are not ourselves registered chairities BUT we are doing a lot to support Ukrainians. Can we get SIM cards?
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Happy
(@JMDCOV) reported
@VodafoneUK Worst company ever, terrible tech support and now had no mobile broadband data since March 1st, How I have been treated is awful, 100% has to be referred to @Ofcom
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Trish McLaren
(@McLarPA) reported
@VodafoneUK your market hype is outweighing your customer experience 10 fold. 1.5 hours on hold plus 3 hours on web chat, that’s the whole day wasted and we are no further forward in understanding why we have no Wi-Fi? 🤬
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Happy
(@JMDCOV) reported
@VodafoneUK @VodafoneFdn Free wifi, Hope it works for them! My mobile broadband is a farce, tech support cannot fox and now had no mobile broadband data since March 1st, How I have been treated is awful, 100% has to be referred to @Ofcom
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Happy
(@JMDCOV) reported
@VodafoneUK @joeandseph My head has gone pop never mind popcorn! Worst company ever, terrible tech support and now had no mobile broadband data since March 1st, How I have been treated is awful, 100% has to be referred to @Ofcom
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dec
(@bigrom82) reported
@VodafoneUK I’m unable to access any EA server or website. I’ve spoken to EA who confirmed the issue is not with them or my account but with my internet provider. Are you able to advise why it’s suddenly stopped access to these?
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Phil Woodwiss #FillThemWithKindness
(@philwoodwiss1) reported
from
Keighley, England
@Rhianlovesbooks @VodafoneUK Hopefully that solves the problem phones are great but the slightest thing and they are no better than 2 baked bean cans and a piece of string lol you would of thought they would show a bit more urgency with your dad being disabled.i always play the Disability card
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RhianReads 🏴
(@Rhianlovesbooks) reported
@VodafoneUK I'm just on my way to the Vodafone shop to see the staff who have fobbed him off all week so I will DM when I get back because I really don't expect them to help, thank you I appreciate someone from Vodafone actually wants to help
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Jack
(@jacksherris) reported
@VodafoneUK you lot are ******* useless, all I want to do is talk to a ******* human and discuss my issue instead of being palmed off to that **** tobi