Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (64%)
• Phone (17%)
• Wi-fi (12%)
• Total Blackout (5%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Epping Forest District, London, Birmingham, Poulton-le-Fylde, Stockton-on-Tees, Hammersmith, Hackney, Stoke-on-Trent, Walthamstow, Widnes, Blackburn, Exeter, Hawick, Workington, and City of London.

City	Problem Type	Report Time
Epping Forest District	Phone	2 hours ago
London	Internet	19 hours ago
Birmingham	Internet	22 hours ago
Poulton-le-Fylde	Phone	23 hours ago
Stockton-on-Tees	Phone	1 day ago
London	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adhd-man (@Adhdman78) reported 6 minutes ago

  @VodafoneUK why do I have to pay a monthly bill when illegal migrants get Sims preloaded with 6 months data? You horrible *****, you're part of the problem!

• 
  Robin Francis (@RobFrancis66) reported 7 minutes ago

  @VodafoneUK awful customer service still waiting for broadband activation after 8 days

• 
  Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported 8 minutes ago

  @VodafoneUK HELP! I am trying to complete an online order for broadband but it won't go through after submit. I can't get through on the phone or via your online chat, apparently because of technical problems. But the deal I want expires at 8.59am tomorrow.

• 
  Londonsnow (@Londonsnow251) reported 8 minutes ago

  So now know NEVER to use @VodafoneUK NEVER

• 
  Mat Oliver (@CrackedRearView) reported 11 minutes ago

  @VodafoneUK Nice to see my full fibre connection has wet itself. Not a hardware issue my end, and I never got a single drop with @bt_uk any works going on local to Elmswell Suffolk? This package isn’t cheap!

• 
  Andy Poole (@andrewgpoole) reported 12 minutes ago

  @GBNEWS @Alexarmstrong @VodafoneUK is this true? Asking as a longstanding customer

• 
  Fayet UK Limited (@FayetUk) reported 14 minutes ago

  @VodafoneUK hello Unable to make payment, please help

• 
  Concerned Citizen (@djp4cm4n) reported 16 minutes ago

  @Grebingrebland @VodafoneUK Facilitating the invasion of uk. Wake up retard 🖕🖕🖕

• 
  Jack Regan (@999Sweeney) reported 17 minutes ago

  @Alexarmstrong @VodafoneUK @vodafone your company policy of providing these to invaders of the UK in France is a terrible decision. A lot of these economic migrants will go on to commit awful crimes in the UK, we must not be doing anything that encourages or assists them.

• 
  Randall Flagg (@RandallFlaggDT) reported 17 minutes ago

  @AJRAllModCons @VodafoneUK Did the same to me, lodge an official complaint with Vodafone. Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN. Ask for a complaint reference number and keep records of all contact. Then write to all three credit agencies outlining the details and reference the complaint number. They really are shady bastards.

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 18 minutes ago

  Another day in the UK using our wonderful phone networks. Today trying to download an app via the @VodafoneUK network. Size of file 39 Mbts Download speed 22Kbt/s (not constant speed) Time taken 45 minutes Result failed. Is there anywhere in the world worse than this?

• 
  Birdy Brexit (@BirdyBrexit) reported 19 minutes ago

  Such a bad service from @VodafoneUK ! will never use them again.

• 
  Jan (@jan6474) reported 22 minutes ago

  @AJRAllModCons @VodafoneUK The same here, absolutely shocking service and lack of care.

• 
  Judgesmyth 🩵🇬🇧 (@Judgesmyth893) reported 23 minutes ago

  I am a customer of yours, and have been for over 20 years. Is it true that you are involved with "Care For Calais," and dishing out Mobile Phones and SIM Cards to illegal immigrants?? My contract is up with yourselves shortly, and if this is true, IM GONE!!! @VodafoneUK

• 
  pokedstudio ∞ (@pokedstudiouk) reported 26 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK i’ve never checked mine

• 
  The Jolly Boys’ Podcast - Only Fools & Horses. (@ofah_podcast) reported 34 minutes ago

  @asda_mobile What on earth is going on with your phone signal in Somerset? Since you’ve upgraded to 5G, I can’t make any calls due to the signal being so bad! Lots of others in the area with the same issue. Please look into this! @VodafoneUK

• 
  Sreejith Pulickalil (@sreeee01) reported 36 minutes ago

  Finished another daily routine- 30 minutes with @VodafoneUK Broadband support. They’re still asking for the same information I’ve already provided, and the issue remains unresolved 22 days after my broadband plan was upgraded and a new router was supplied. #FLT13589883

• 
  Lesley Smith (@GrannySmith1992) reported 39 minutes ago

  @VodafoneUK URGENT RESPONSE REQUIRED For the last 3 days I've had no network connection (SS17 7PL). I'm having to make all calls and texts using WhatsApp. Please advise when this issue is going to be resolved.

• 
  Hannah 🦦 (@Hannahh182) reported 39 minutes ago

  @AJRAllModCons @VodafoneUK I had the same with Vodafone. Customer service was awful, I had them literally laughing and hanging up on me. Nearly caused us to lose a house move. I’ve sworn to never go back to them unfortunately!

• 
  🩷💜🩵 LuceeNicole 🩷💜🩵 (@ItsLuceeNicole) reported 40 minutes ago

  @AJRAllModCons @VodafoneUK My credit score saying I owe Vodafone £7 despite never having a contract with them

• 
  Energy Guy (@renewables_guy) reported 42 minutes ago

  Trying to switch to Vodafone. Talking to an agent on their site. Their advice is "you should try the official site to switch". Thanks @VodafoneUK saved me from ongoing terrible support!

• 
  Ronald McBurger (@Ronald_McBurger) reported 47 minutes ago

  @AJRAllModCons @VodafoneUK You're out of luck. Vodafone customer service is as bad as it gets. If you're lucky enough to get through to a person, it'll be an Indian who can barely understand what you're saying, & they won't complete whatever task is needed to fix your problem.

• 
  Matt Hudson (@MattHuddyHudson) reported 48 minutes ago

  @pmiddy78 @VodafoneUK @O2 Don't do it you'll regret it , been trying to upgrade for weeks and can't . Signal is awful .

• 
  Pete L (@HavingsomefunPL) reported 48 minutes ago

  @AJRAllModCons @VodafoneUK Sue them. They do this all the time. Their systems are crap. They’re crap. @VodafoneUK they don’t give a ****.

• 
  Stephen B (@Stephen40141780) reported 50 minutes ago

  @VodafoneUK I’m a Vodafone customer with multiple contracts. Reports say Vodafone provided 2,500 SIMs with 6 months’ free data to Care4Calais, supporting migrants/asylum seekers. Is this true? If so, I’ll move my business and all my family’s Vodafone contracts. Please answer.

• 
  Luke Gibson (@LukeyRanking) reported 53 minutes ago

  @worldmeetdani @AJRAllModCons @VodafoneUK Same issue with O2 over an apparent 20 quid bill after I finished my contract but no letters or emails. Said they didn’t have to. Defaulted on 8 months after they gave the “debt” to another company. credit score in the shitter and almost never got a mortgage as a result 🫠

• 
  Shamim Stokes (@Shamimstokes) reported 56 minutes ago

  @VodafoneUK ridiculous service, both online and in store! Get a grip. What happened to customer service? A 14 month old phone and to change the battery you need my phone for 14 days!!!! Seriously not acceptable

• 
  FINGERSJOHN✌ (@jnafr) reported 58 minutes ago

  Back in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.

• 
  KARMA (@nlmbkarma) reported 60 minutes ago

  @VodafoneUK WiFi been down all day, got told it would be sorted by 6pm and it’s still down. Any ideas what’s going on?

• 
  Paul 🇬🇧 🇺🇸 🇮🇱 (@BasedMillwallGB) reported 1 hour ago

  Cancel your @VodafoneUK contract at the earliest opportunity, they are giving free SIM cards to illegal immigrants that YOU are paying for. Put these traitors out of business.