Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Batley, Walsall, Didcot, Bristol, Dublin, City of London, Islington, Exeter, Croydon, Uxbridge, Dewsbury, Glasgow, Northampton, and Kettering.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Internet | 12 hours ago |
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Internet | 13 hours ago |
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Internet | 17 hours ago |
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Internet | 18 hours ago |
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Internet | 21 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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jen wilson (@jenguin83) reported@VodafoneUK trying to get my PAC via text but not working, any advice please?
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Charlie (@cmackenzies) reported@VodafoneUK Tried that and haven't received a response for a week. No problem, I'll get my broadband from somewhere that doesn't think my name is too long!
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bluehamsterjam (@bluehamsterjam) reported@VodafoneUK 3 weeks into complaint and no resolution. Director's office are no use, have no interest in resolving issue. Holding me to ransom as I can't even move my number. Shocking service - or lack of.
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Rishma (@iamrishma1) reported@VodafoneUK If I ever get signal.
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**** Tilt (@Maxi_Tilt) reportedI’m abroad and my data and cellular network have been cut off. I spoke to your staff multiple times before travelling to avoid this and it’s still happened to me again! I was stranded today with my wife and 10 month old baby unable to get an Uber! @VodafoneUK @VodafoneGroup
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deb clarke (@clarkedeborah) reported@VodafoneUK @vodafoneUK that is simply not true. I’ve terminated it without ringing anyone. You need to have a good look at your processes from a customer perspective. I’ll never use you again.
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KALKI (@KALKIRAM2) reported@VodafoneUK vodafoneidea problem there recharge methed tower not convenient services
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Prashant Jatav (@Prashan88615702) reportedWhat happen @VodafoneUK @ViCustomerCare my vodafone number 8006447123 What is the problem? Vodafone has closed my number. I have been worrying to get my number for the last 2 year, but Vodafone is not taking any action on any of my problems.@VodaIdea_NEWS
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Sourav (@suman1317) reported@VodafoneUK I am not getting any support from vodafone @ViCustomerCare
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William Stewart (@William04150909) reportedDon't hear many people commend @virginmedia on their service, but have thoroughly enjoyed my time using the gig1 they provide never had a problem in 10 years of using them. But £34 for 2 years for same speeds and apple 4k TV @VodafoneUK isn't an offer to turn down!
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Michelle (@michel3454234) reported@VodafoneUK Hello can someone dm me please. I'm having problems again with calls coming through.
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whitey (@flipside) reported@VodafoneUK I've been through your support teams and forums but to date no one can tell me why that despite open reach FTTP being available in my area for 8 months Voda (my incumbent) is the only supplier that doesn't have it as an option for me. Any ideas ?
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Abhishek Jha (@A_Jha_) reported@VodafoneUK @VodafoneGroup please upgrade network of amarpur banka bihar 813101 is my area pin code. This area network is very very bad. I hope after some times upgrade my area network.#VI.
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Jon mac (@jarsenalmac) reportedNice to see @VodafoneUK ending any sort of human customer support. Disgracing service
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ed francis (@pompeyhedge) reported@VodafoneUK @clarkedeborah You don't abide by Ofcom's text cancellation service? Nor their instructions to offer a range of communication options to cancel @Ofcom
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𝑗𝑒𝑛𝑛𝑎 ♡ (@jennaxchristian) reportedI thought iPhones were supposed to be water resistant?? @Apple @VodafoneUK help a girl outttt :(
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Shane Deery (@25_Deery) reportedHey @VodafoneUK can I ask when will the my Vodafone app be up & running again as it’s been down most of the night & I am trying to see how much data I am using on my plan.
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Mary (@MarySequera) reported@VodafoneUK my roaming in the US is not working. Please help. The app is not working properly
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Naeem (@Naeemism) reported@VodafoneUK after many many years of being with Vodafone, this will be my last time. Twice over the years I've had a service issue specifically with my account as a result of Vodafone technical /personnel defects. First time I left in disgust after weeks of trying to resolve it.
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shay (@worm920) reported@VodafoneUK your service is dreadful
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Dwy (@SwollenWallet) reported@VodafoneUK unable to offer me a tailored iPhone 13 pro max plan with less than 25 gig data on live chat - despite there being <25 gig Vodafone deals available on USwitch. Customer service is getting worse. Paul on Live Chat - useless.
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Hannah (@HBrewster2209) reported@VodafoneUK pls can you tell your customer services line to stop telling people to take their trade in mobile phones to Vodafone stores for sending back. They don’t do it! I went into Vodafone Guildford Saturday because I was told to & they can’t
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patrick dowd (@dowd_patrick) reported@VodafoneUK why is your service so awful on a regular basis trying to contact call centre and on hold for hours it seems
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shay (@worm920) reported@VodafoneUK ive spoken to two people the first one was helpful the second one shouldn’t have a job… me and all my friends are getting 3G or 4G with 1bar of service even though in this area according to your service checker its “great service”
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shay (@worm920) reported@VodafoneUK you’re support team are ****
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Aimee ✌ (@FrazzzleFry) reported@VodafoneUK hi, I’ve DM’d you something which as a company you may want to investigate regarding someone stating they’re an employee, public ally bashing the Remembrance Sunday service taking place today.
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Shannon ツ (@ShannonKaaay) reported@VodafoneUK hi, I upgraded at the weekend and picked another entertainment package. Got a text this morning to pick what I wanted, picked Spotify as usual, and got an "oops something went wrong" page and now I can't pick without paying. Please help!
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Naeem (@Naeemism) reported@VodafoneUK Save me from the groundhog day tech support and get someone to actually fix my account without telling me to wait 24 hours... Three weeks later.
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Aunia Kenneally (@AuniaAunia) reported@VodafoneUK I have spent 3 separate days in one of your shops trying to help my daughter get her Mobile phone sorted but sadly your company has treated us shabbily costing myself lots of money with no result. The treatment we have received has been dreadful!!
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jsjsjsikasia (@jsjsjsikasia) reportedHad the worst customer service w @VodafoneUK was lied to by some of the live agents. Was told via email I’d get an update regarding my phone in 3 days. It’s been 4 and I’ve heard nothing. I’m absolutely appalled. All I want is my iPhone 13 pro