Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Newham, West Bromwich, Huddersfield, Batley, Rochester, Stotfold, Alloa, Edinburgh, Cookstown, Hackney, Enfield Town, Mansfield, Worcester and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
||
| Newham |
Phone | |
| West Bromwich |
Internet | |
| Huddersfield |
Internet | |
| Batley |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle Furlong
(@danielle_fur) reported
@VodafoneUK can you stop charging me for Spotify when it’s included in my plan. Charged me 3 times now and each time I’ve had to go through the hassle of getting me money back. Don’t offer a service you clearly cannot provide.
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johnny
(@shortdood47) reported
@VodafoneUK internet has just gone off again, router working fine just cant connect to internet. Is the third time in recent weeks this has happened starting to be a real issue
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Jayne Golds
(@mummygolds) reported
@VodafoneUK Thought Vodaphone were helping me. Told to wait 72 hours. I have. Nothing happened. Very disappointing customer service
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Rebecca Jones
(@rjones034) reported
@VodafoneUK yet again having broadband issues and can’t get through in your “automated” system or via the app. Poor customer service spending 20 mins just getting verified when I’m already logged into your app. Please can someone just fix my internet!
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Jake Chadwick
(@JakeChadwickk) reported
@Gabby_Filidoro @VodafoneUK Piss poor service 5G my arse does my tree in
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sennockIAN
(@bettsontour) reported
Ripoff #vodafone want to charge me £220 now for the upgrade phone they don't know when they'll deliver. It was bad enough that I couldn't get it on the one day delivery because the system constantly crashed. @VodafoneUK
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Becky Gregory
(@BeckyGregory90) reported
@VodafoneUK I have sent my details - please help!
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Dave Guscott
(@gussy1981) reported
@VodafoneUK 48hrs you had to update us and you have failed to deliver. Not happy with the service we are being provided
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Kate Marriott
(@KateMarriottUK) reported
@VodafoneUK 38 mins on hold. To try and resolve the fair usage you slapped on me today with no warning. 25 years of being a customer will shortly come to an end.
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D
(@Dan_M6PBX) reported
A typically frustrating call with @VodafoneUK customer services... 45+ mins, still not resolved.
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MD.DANISH KHAN
(@thisisdanis) reported
@VodafoneUK Dear Lisamarie as i have already told that no1 is responding to me regarding my issue as u can also see that over twitter also no team from vodafone india is responding to my issue so would u pls let me know how i can contact or to make aware Mr. Ravinder Takkar with this issue
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Jason Thompson
(@Jasontajay) reported
@VodafoneUK Vodafone UK I called in to your complaint team which should be the best team ! I was told that they would send me a email/ text to resolve my issue and they will call me back in 3 mins it’s been 9 hours and when I tried calling back the office was closed!
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H
(@rednell71) reported
@VodafoneUK Hi, I left you guys on 23rd Nov but don't seem to have had a final Bill and a payment was taken on 3/12. I can't access online as says I'm no longer a customer, please can someone help?
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Daniel lucas
(@DANIELLUCAS20) reported
@VodafoneUK hidden costs very unhappy customer 😡
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Wayne Belle
(@WayneBelle1) reported
@VodafoneUK After 8 long days of not having a connection, being messed about by your customer relations and repeatedly being misinformed, my connection is live. Thanks to the Vodafone Store in Exeter for sorting it. #Vodafone #poorcustomerservice #exeter
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Jon Riches
(@riches_jon) reported
Hi @VodafoneUK we are experiencing problems with our broadband connection. This is the second time in 4 weeks, the app says network is active but we have have no internet at all. Can you help/resolve the problem please? #vodafone #broadband #down
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Julia
(@JuliaAshforduk) reported
@VodafoneUK i have never known such incompetence and poor customer service. Do you train your staff to say ‘don’t worry mam I have sorted it for you now just wait two days and it’ll be done’?? Two months of repeatedly being told this! Why can’t you just fix an easy problem?!
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Adam Crawford
(@adz232) reported
@VodafoneUK New customer. Trying to place an order. Does the card need to be his?
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Jake Chadwick
(@JakeChadwickk) reported
@VodafoneUK u ******* be getting it next aswell piss poor service we’re o ever I go
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sennockIAN
(@bettsontour) reported
My #vodafone sure signal stopped working, now they've cancelled it as I haven't used it despite me telling them it's broken. @VodafoneUK
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Nick
(@nick_62UK) reported
@VodafoneUK Wasting time with Vodafone customer service
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Kontigo
(@kontigobeats) reported
@VodafoneUK Hi, the app is still down and I need to add data What can I do?
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scott
(@imnotreallyonit) reported
@VodafoneUK @primevideouk I would if I could get decent signal. Absolutely shocking reception. Won’t be renewing with Vodafone, on about 5G ! Try sorting out 4G first
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stephen jones
(@stephen56237491) reported
Just found out my dad bought my mum a new phone yesterday from a @VodafoneUK store costing £140 he then asked the cashier could he help him set it up as he didn’t know what he was doing, his reply rather I can but i have to change you another £25 , absolutely disgusting 😡😡😡.
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Karen Payne
(@kazimojo69) reported
@VodafoneUK are there broadband problems in Chester CH1 please ? Was going slow and now can’t connect to anything. Tried unplugging and switching off. Nothings changed. Thanks
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Glerion
(@todolomejorvaya) reported
hey @VodafoneUK can you let me play sephiroth please like wtf u doin
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Laura
(@Laura13365927) reported
@VodafoneUK it's taken 2 hours to watch 1hr 15mins of a film. God knows how long it will take watch the remaining 20 mins. Rubbish service
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indignanttweeter
(@indignanttweet1) reported
And down goes our @VodafoneUK broadband as usual 👎👎👎#avoid
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MD.DANISH KHAN
(@thisisdanis) reported
@VodafoneUK Hello Lisamarie as no one is responding to my issue from VodafoneIN so can you please forward my issue to Mr. Ravinder Takkar MD of vodafone so that he can help me out. As vi employee of india seems to be helpless.
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stephen jones
(@stephen56237491) reported
Just found out my dad bought a new phone for my mum yesterday from @VodafoneUK costing £140, he asked the cashier could he help set it up as he was unsure what to do , his reply I can but it will cost you a further £25 , absolutely disgusting that Vodafone 😡😡😡