Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 03/11/2026 14:15

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Bushey, Carlisle, Croydon, City of London, Bradford, Bristol, Rugby, Ealing, Manchester, Luton, Skelmersdale, Wandsworth, Plymouth and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomBushey Internet
United KingdomCarlisle Phone
United KingdomCroydon Phone
United KingdomCity of London Internet
United KingdomCity of London Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RichMcKone Rich (@RichMcKone) reported

    @VodafoneUK I'm chatting via Tobi as it appears that despite us giving the instruction on Saturday to cancel everything, the account is active even though we've never had service. Vodafone is utter abysmal. Who is to blame - staff or management?

  • gibsop Paul Gibson (@gibsop) reported

    @VodafoneUK over a week without broadband awful customer service @PoorServiceUK

  • henrythacker hdjt (@henrythacker) reported

    Terrible spend limit experience from @VodafoneUK - can’t remove it abroad because you’ve taken the website down to update it and I can’t book a cab.. this is pretty dangerous

  • systems_man Julian Wattam (@systems_man) reported

    @VodafoneUK TOBi is no help - I talk to enough bots already. And I'm already in your DMs. It doesn't really seem to me that you're that in love with welcoming new customers.

  • choencharles choen Charles (@choencharles) reported

    @VodafoneUK Investing in Bitcoin wasn't my thing until i got a first payout of $4200 from investing with @JerryMaguire55, it never requested my trading skills, Just he's work, My first trade was $350 minimum which earn me over $3200 on a monthly trade, I bet y'all want to check him out 100%

  • choencharles choen Charles (@choencharles) reported

    @VodafoneUK @CostaCoffee Investing in Bitcoin wasn't my thing until i got a first payout of $4200 from investing with @JerryMaguire55, it never requested my trading skills, Just he's work, My first trade was $350 minimum which earn me over $3200 on a monthly trade, I bet y'all want to check him out 100%

  • jamrobertso Jamie Robertson (@jamrobertso) reported

    @VodafoneUK Hi Jane, as I am no longer a customer of Vofafone, your BOT will not accept my previous mobile number or account number as it's no longer active.

  • dianeparkinson4 diane thackeray (@dianeparkinson4) reported

    @VodafoneUK When is this going to fixed it’s been over 2 weeks and I need signal when I’m in work . Why should we pay for no signal very annoying

  • adamjedge Adam J Edge (@adamjedge) reported

    Time for a new phone yet the @VodafoneUK app says my screen is showing signs of damage. Erm, it’s in perfect condition and has been in a case since day one. Perhaps if they made a test that you could see properly it might be better. Time to switch I think

  • 64Ayman64 Ayman64 (@64Ayman64) reported

    @VodafoneUK @GordonReid91 @alfiehewett6 The worst company and network for two and a half years, and I complain about the bad network, and no one asks, and there are no officials in it to solve customer problems

  • spicer81 Ben Spicer (@spicer81) reported

    @VodafoneUK really have the worst customer service. Appalling.

  • 64Ayman64 Ayman64 (@64Ayman64) reported

    @VodafoneUK @CostaCoffee The worst company and network for two and a half years, and I complain about the bad network, and no one asks, and there are no officials in it to solve customer problems

  • ivkfkgijf Blacko🖤 (@ivkfkgijf) reported

    @gardeng90552569 @dft @VodafoneUK I was in your shoes recently their support is terrible and very unhelpful I got referred to Allenfixx on instagram he helped me out I suggest you reach out to him!

  • gardeng90552569 gardengirl (@gardeng90552569) reported

    @VodafoneUK Congratulations 🎉 60 minutes for a password test and it is still not fixed. You must try really hard to be this poor

  • RichardAdam88 Richard Adam (@RichardAdam88) reported

    @VodafoneUK having some issues discussing an upgrade between Carphone Warehouse and yourselves (current customer) Can I arrange for someone to call me please? 191 pretty useless when I try

  • crossley1987 Mark-Anthony (@crossley1987) reported

    @VodafoneUK just looking for some help on an Amazon gift card that I should have received a short while ago for purchasing your internet service. It was claimed that I would receive it 120 after purchase, which was 24/01/2022..

  • the_k_bizzle Stevie K (@the_k_bizzle) reported

    @VodafoneUK I signed up over a week ago (week last Saturday). I've yet to have my SIM. Your call centre won't help. Just want my SIM. How can I get one today? It's a pay as you go SIM that I bought a pack on. You will be running the clock down but I've got no sim

  • lisajlb1970 Lisa S (@lisajlb1970) reported from Preston, England

    @VodafoneUK my elderly parents urgently need help with a crackly landline. They are 90 and need a clear phone. All the website support is geared to chat online and broadband. How can we speak to someone please

  • 64Ayman64 Ayman64 (@64Ayman64) reported

    @VodafoneUK The worst company and network for two and a half years, and I complain about the bad network, and no one asks, and there are no officials in it to solve customer problems

  • mamAaaaHA ege (@mamAaaaHA) reported

    @VodafoneUK ur customer service at turkey sucks

  • GarethDouglas8 Gareth Douglas (@GarethDouglas8) reported

    @VodafoneUK I keep being told that it will be sorted and then I get an email saying no engineer is required! This service is shocking!

  • choencharles choen Charles (@choencharles) reported

    @VodafoneUK Investing in Bitcoin wasn't my thing until i got a first payout of $4200 from investing with @JerryMaguire55, it never requested my trading skills, Just he's work, My first trade was $350 minimum which earn me over $3200 on a monthly trade, I bet y'all want to check him out 100%

  • itcantbejustus Jamie (@itcantbejustus) reported

    @Ofcom Thank you. I've been in touch via phone today. This has been going on since January this year, this issue. It has been well over 3 years that I have been requesting the cable be replaced. I have issued a formal complaint to @VodafoneUK today.

  • SadieWa45829441 Sadie Watson (@SadieWa45829441) reported

    @VodafoneUK can u please tell me why I received an email saying I was eligible to upgrade my broadband as a loyal customer I went onto the site and it told me to put my email in and if I was eligible I would be sent a unique upgrade link

  • Earth_Kate Kate Earth (@Earth_Kate) reported

    @VodafoneUK trying to drop my old handset off @TweetBluewater which will take about 3mins max. Told its a 1hr+ wait because 3/4 staff are in training? Doesn’t seem fair on your staff #vodafone and pretty poor customer experience too!

  • ElizaJay Eliza ✨ (@ElizaJay) reported

    Shoutout to @VodafoneUK for leaving my mother in law with no phone or internet for 11 days. She is in her mid 70s, has health issues and no way to contact anyone. No mobile phone. Completely isolated. My husband just keeps getting told "will be resolved within 48 hours" 😒

  • Johnnyrar1 Johnnyrar (@Johnnyrar1) reported

    @VodafoneUK As a new customer what would be a treat is actually receiving my router. Today is the fourth consecutive day I've been told it will be delivered. Instalment engineer is going to have a wasted trip tomorrow.

  • Bacchus693 Bacchus69 (@Bacchus693) reported

    @VodafoneUK absolute appalling signal and it’s got no better over the years, on the train back to Manchester and I’m sick of the buffering- I’m definitely gonna switch. Where’s the investment money??? Should have 100% coverage by now - wtf have you been doing over the years???!!

  • itcantbejustus Jamie (@itcantbejustus) reported

    @Ellewurm Try getting @VodafoneUK to sort a problem with your broadband.

  • SmartyPants08 Rich Smart (@SmartyPants08) reported

    @VodafoneUK Shocking service. Been loyal 20 years with 3 phones. I want to upgrade 1 phone and am told no loyalty discount can apply but would check with manager. Got cut off. I ring again another advisor said no call backs are made and defo no discounts. Sort of makes my mind up