Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Newcastle under Lyme, Edinburgh, Merthyr Tydfil, Dublin, Southall, London, Blackburn, Newport, Staines, City of Westminster, Newcastle upon Tyne, Reading, Halifax, Batley and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
Internet | |
| Edinburgh |
Phone | |
| Merthyr Tydfil |
Phone | |
 Dublin |
Internet | |
| Southall |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ALCHETEX
(@alchetex) reported
@DomDandannyboy @VodafoneUK Robotic and awful
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pegeekscorner
(@PEgeekscorner) reported
Come on @VodafoneUK sort my broadband out please. 4 hours on the phone to someone and they cannot diagnose the problem. All neighbours effected, in Marple. Down 2 days now and no sign of working anytime soon
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darren wall
(@darrenwall1979) reported
@VodafoneUK can someone help me with my home broadband please, it regularly stops working and now since yesterday I have had no Internet at all 😭
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Abhay
(@Abhay251019) reported
@VodafoneUK please come back in India, miss that service provided by Vodafone in Initial Days in India.
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Robin Wall
(@WallRobin) reported
@VodafoneUK I have a default on a phone account which I would like to pay off. I cannot get through on customer services as the phone number does not appear to exist anymore. Who can I contact to clear the debt?
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@VodafoneUK I’ve just activated my replacement sim but think my number may still be blocked as I lost my old phone. I’m not able to make any calls. Can you help please?
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Louise
(@LouiseWraith) reported
@VodafoneUK @mattlove9 I’m SK6 too and having the same issue, no internet for two days, I have tried contacting you through the apps but can’t without internet... Even the supermarkets can’t use contactless payments yet Openreach are saying there is no issue
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Irritating_Llama (looking for precursors)
(@LlamaIrritating) reported
@VodafoneUK No error messages just anytime I click to pay bill it says it's down for maintenance despite the rest of the website being fine, it's still doing it so I had to pay by phone
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John Whitehead
(@johnawhitehead) reported
@VodafoneUK You are currently providing me with the most incompetent customer service I have ever experienced! I give up with trying to call you and resolve my broadband issues so let's see if I can get any better service viaTwitter ?
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John Whitehead
(@johnawhitehead) reported
@VodafoneUK Rich, why are you sending me this crap? I did not want to join Vodafone broadband but you still terminated connection from previous supplier. Please tell me why Vodafone took control of my broadband ?
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Stocks
(@MillieStocks5) reported
@DirectTechYT @VodafoneUK I have the same issue. Think Vodafone is doing some dodgy deeds🥲
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Dezcore
(@Dezcore) reported
@VodafoneUK Funny but I finally got through, didn't catch the agents but she wrapped everything very quickly. Much better service than the hold times @VodafoneUK
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Jenny Harris
(@Jenny_Harris93) reported
Called @VodafoneUK to move house weeks ago, they cancelled my broadband instead of moving it. Been on the phone to them for >6 hrs, still no internet, just been passed around with no help. Been hung up and and left on hold while they all go home. Won't even let me cancel now
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Stocks
(@MillieStocks5) reported
@VodafoneUK Clearly not Jason as it doesn’t work. @AppleSupport are the smartest in this game and they confirmed to me 100% the issues lies with you and needs to be resolved by YOU. So what’s good.
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Stocks
(@MillieStocks5) reported
@VodafoneUK Your colleagues on costumer service have awful scripts in-front of them, please update it. Sounds like a knock off broadway show.
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lorraine nisbet
(@headsfullup) reported
@VodafoneUK You can help me with putting in a complaint. Your advisor on the phone has just asked me to ask the dpd driver to wait and hour or go do his route and then come back to my house for my phone and then suggested in the middle of a pandemic I got to out . Unbelievable
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Matt Love
(@mattlove9) reported
@VodafoneUK still no broadband after more than 36 hours in SK6 6. Many people are the same. Please can you fix this ASAP. Thanks.
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Sam Baxter
(@Mamfa05) reported
@VodafoneUK is there someone that can help with my Apple Watch, it comes up with no data plan attached and won’t work unless connected to my phone, it’s a cellular model that I got to be able to use without my phone, I’ve done a sim swap and still not working Thanks Sam
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Arkhives
(@Richard88835648) reported
@VodafoneUK Why are you stealing from me again? After apologising for the last theft you now try a different method! What the actual ****?
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Dylan Roberts
(@Dylanrobz) reported
@VodafoneUK Hi, if i have taken a contract out with carphone warehouse iphone 12 on the Vodafone network, Will i be able to connect a Apple watch cellular to this? Or does the contract need to be direct with you?
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Tired Traveller
(@jamestwelsh) reported
@VodafoneUK Thanks however selecting DM on the Vodafone page simply takes me through all your customer service options.
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Dezcore
(@Dezcore) reported
So trying again and after 20m it just goes silent for several minutes meaning han up and try again. @VodafoneUK service shocking.
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Konnor O'Rourke
(@konnororourke) reported
@VodafoneUK by far the worst customer service team in the world
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lorraine nisbet
(@headsfullup) reported
@VodafoneUK Thanks for the offer but I tried through Twitter this last week with my other issues and nothing got resolved this way either so I’m just back on the phone to complaints. Bw
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Estelle Hitchon
(@EstelleHitchon) reported
Hey @BT. So I pay you a fortune for full fibre. You muck up billing, don't fix your deal costs & I'm still getting regular "your connection is unstable" messages. Why? No such issue with sister company @plusnethelp (sadly don't do fttp).Should have stuck wth @VodafoneUK mobile BB
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John Whitehead
(@johnawhitehead) reported
@VodafoneUK What personal details? I dont have an account with you. Please be transparent so you can show how great Vodafone customer services are
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Sally Carr
(@SallyCa36770382) reported
@VodafoneUK no service! What's happening Vodafone???????
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Jacqueline Stewart (née Ross)
(@jrosssunflower) reported
@VodafoneUK Hi, looking to upgrade early as my Sony Xperia has started slowing down, acting up and not responding just as my previous Xperia did. Can you confirm any deals for early upgrade and charges etc?
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Geek Mum
(@GeektasticMum) reported
@VodafoneUK I’m wondering how I can make excuses to go home without being rude... I’ve got too used to miming, freezing and pretending my network is bad before just logging out 😬
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claire love
(@claireml77) reported
@mattlove9 @VodafoneUK So frustrating! We were told they will book an engineer next week if it isn't sorted. Shocking service