Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Cardiff, Sheffield, Edinburgh, London, Leven, Barnsley, Camborne, Reading, Camden Town, Manchester, Bristol, Southampton, Barnet, Newcastle under Lyme and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Sheffield |
Phone | |
| Edinburgh |
Internet | |
| London |
Internet | |
| Leven |
Phone | |
| Barnsley |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Dilks
(@dilksymatey) reported
@VodafoneUK Your customer service really is a gigantic pisstake. Well done.
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Bob Hey
(@itsarz_uk) reported
@VodafoneUK PLUS: Reported a network issue on Tues 24 Nov (have ref no beginning 1-15202101xxxxx) and no RESPONCE fro that either! Does Customer Service & Tech Support have any staff at Vodafone?
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Andy Cloquet
(@andycloquet) reported
Another block from @VodafoneUK - the ‘Need More Help’ page has been loading for over 15mins like last night. Utterly helpless but you’ve got your money, eh?
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stephen
(@stephfnchad72) reported
@VodafoneUK Thing is when I contacted Vodafone there said there wasn’t an issue
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Kelly Thorpe
(@KelThorpe) reported
@VodafoneUK I chatted with a helpful adviser earlier who stated an engineer was working to fix issues WN2 area. Still no Internet- are there any updates please?
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chris fletcher
(@fletcherchriss) reported
@KelThorpe @VodafoneUK @Dave_Mul has also reported Wigan issues. They've not got back to me yet
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Kelly Thorpe
(@KelThorpe) reported
@fletcherchriss @VodafoneUK Hi Chris did they tell you it was a known outage?
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Matty Hayward
(@MattyHC5) reported
@VodafoneUK will I be eligible to purchase a PS5 due to Being a customer of yours?
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chris fletcher
(@fletcherchriss) reported
@stephfnchad72 @VodafoneUK It's a major thing apparently. Loads down
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Pete Graham
(@ukpeteg) reported
@VodafoneUK @KelThorpe WN6 also. I called and they said 24-72 hours. Tried replacing my non-Vodafone router with the one vf supplied and still nothing. Not great when we're all in tier 3 and supposed to be working from home... Reported it around 4pm and vf still saying unaware of issues?
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stephen
(@stephfnchad72) reported
@fletcherchriss @VodafoneUK They said there wasn’t an issue when I phoned them, so either they are lying or they don’t know there own network, either way it’s poor
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Carl Barton
(@capt_carl) reported
@VodafoneUK @KelThorpe Seems to be an issue up here in Coppull as well.
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Lauren Emily
(@UmmmmMiss) reported
@VodafoneUK Worst customer service over the last couple of days. Spoken to 3 members of staff who consulted a further 2 ‘team leaders’ and no one can work out why my new phone hasn’t been delivered. Final suggestion from them- just wait and see if it turns up. 😳
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Simon Deacon
(@dexters_dinner) reported
@VodafoneUK home broadband down. The app doesn't help. Router restarts don't help. Power cycles don't help. What's going on?
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garry mcfall
(@garrymcfall) reported
@VodafoneUK why do you not reply to further issues nor do your colleagues return calls for new business
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Romain 🇪🇺 🇫🇷 🇬🇧
(@Born_to_be_Dr) reported
Hey @VodafoneUK Do you support esim for the Pixel 4a? Thanks.
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Paul Rainford
(@PaulRainford) reported
@richardcoventry @VodafoneUK Jeez - how long have you been down there now?
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Anj
(@thisisanjj) reported
@VodafoneUK I ordered a brand new contract on Saturday for next day delivery including a phone and a sim. It’s been 4 days and I STILL DO NOT HAVE MY DELIVERY!!! This is ridiculous! My network has been cut off and I cannot contact anyone at all! This is ridiculous!
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chris fletcher
(@fletcherchriss) reported
@KelThorpe @VodafoneUK @Dave_Mul I've not done it through Live chat sorry. Just on here and the log a problem thing. We've just been on a Rainbows Zoom though and loads of them having issues
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Neamh Grierson
(@NeamhGrierson) reported
@VodafoneUK is there an issue in wn6 as my broadband router won't connect to the internet. It's been off since approx 16.15pm. 2 adults working from home and 2 teenagers isolating from school so it's urgently needed please. I await your response.
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4 seasons-carpet
(@4seasonscarpets) reported
@VodafoneUK totally appalled by your lack of customer service. Several promises to sort out my final bill why are you still demanding money from me when I closed my account in September?
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Bob Hey
(@itsarz_uk) reported
@VodafoneUK Come on folks......I responded to this request with a DM not long after receiving it, yet I have heard NOTHING! Not great service 🤨
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yvonne clark
(@ennovyrolyat) reported
Anyone having trouble with no internet on @VodafoneUK in WN6
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Kalvin Clapson
(@KalvinClapson) reported
@VodafoneUK clearly the worst coms company on the planet. Stolen an up front payment of £160 from me claiming that records of refunds go missing. Check out their rating on Trustpilot... appalling 🙃
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Regina W
(@InspiredIdler) reported
@VodafoneUK Hi I’ve got no Internet- what’s going on? Pls help.
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Kelly Thorpe
(@KelThorpe) reported
@fletcherchriss @VodafoneUK Hi Chris did they tell you it was a known outage?
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Tim Wood
(@atomhypothesis) reported
@VodafoneUK Hi, I had to pre-order my new Vodafone phone as it was out of stock, it arrived today but my old Vodafone phone/contract expired Sunday. I've tried chatting virtually to customer services who have said in order to keep my old number I need to reactivate my old(1/2)
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Christopher James
(@TheBornAgainCJ) reported
@VodafoneUK when you thought I was upgrading I got a chat advisor in under 2 minutes. Now you know I’m looking to cancel it’s 20 mins and waiting for a new advisor....
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Dan 🏴
(@danieljaws93) reported
@VodafoneUK Yeah that's the disappointing thing, the deal CPW were offering was significantly cheaper than this for the Neo, let alone the lite. I'll keep an eye out anyway as the customer service I've had from @virginmedia has been disgraceful. So I'll keep my eyes peeled.
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Paul Lancaster
(@PaulLancaster_) reported
@VodafoneUK I am trying to help a friend to upgrade their Vodafone IPhone, we are really struggling to get online or visit a shop. What number is best to call please ?