Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Birmingham, Cardiff, Halifax, Didcot, Caerphilly, Fulham, Bristol, Newport, Witney, Newham, Newport, Basingstoke, Whitchurch and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Birmingham |
Internet | |
| Cardiff |
Wi-fi | |
| Halifax |
Wi-fi | |
| London |
Total Blackout | |
| Didcot |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bike McBikeface
(@BikeMcBikeface) reported
@VodafoneUK *******. I've now been unable to make or receive calls for almost 48 hours, and the agent still won't tell me what "We'll refresh your services over the next 2-24 hours" means. This is after 90 minutes on live chat. Who do I invoice?
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Stephanie.
(@smhung) reported
@VodafoneUK hi, is myVodafone app still down? I’m trying to access my veryme and that’s the only way to access it
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Green
(@yeti87788) reported
@VodafoneUK Hello, I'm worried my number is being spoofed. Received a call from someone claiming they are receiving messages from me but I don't even know the number. Can you help please?
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Gill Hodge 💙🟥🏴🇪🇺
(@HodgeGill) reported
Wow @VodafoneUK - just surpassed your shockingly poor levels of customer service - after my 2nd 1 hr+ call this week to sort out hospitalised husband's phone- you eventually cut me off when I ask to speak to a manager. I'll be on the case with @Ofcom -you are so unbelievably bad
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Suzanne Douglas
(@Suzzyd12) reported
@VodafoneUK 35 minutes on hold after 45 minutes on hold four days ago, only to not solve the problem at all is not good enough!!! Not sure what is up but this type of service is not near good enough!!! We have six contacts through Vodafone and will definitely be moving on 😡
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Bike McBikeface
(@BikeMcBikeface) reported
So, @vodafoneuk is down across Cheltenham, but not once was this mentioned during a 90 minute chat with them earlier.
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EM85
(@EugeM85) reported
@VodafoneUK Why is your website utterly ****?
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Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS
(@SarahHeleneuk) reported
@TrooliFibre Yes they phoned my mobile and office numbers and I have since spoken to them. Sadly the short hours your teams work, means that when I'm home at 18.30 there will be nobody at your end to talk too. Hmmm, at least @VodafoneUK 's support, whilst pretty useless were accessible later.
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ELBES
(@ItsElbes) reported
@VodafoneUK I really can’t be bothered anymore with @vodafone your crappy DM robot is a waste of time. Deal with @CISASUK and explain to them why you do what you do. I have a deadlock letter and now I am gong to file the complaint later today.
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🏴≋𝕀𝕤𝕝𝕖𝕤≋𝕄𝕖𝕕𝕚𝕒≋
(@IndyLive_Isles) reported
@VodafoneUK All I hear is, not enough folk live there, we don't care about the area. Stupid companies, need to learn: If a tourist sees me on my mobile, esp if I'm on data & is amazed, I'll say to use @ThreeUK & @EE, not #Vodafone & consider contract swaps.
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Brandi
(@mezoti) reported
@VodafoneUK Yeah it was of no help. You just told me to call again. Can I have those 3+ hours back
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😎Keith Harris😎
(@klharris30) reported
@VodafoneUK I want to cancel my plan and was told to call 191, but the automated call gave me a link to live chat which for the last 15 minutes had been anything but. No message to say in a queue or anything.
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Blake Horgan
(@BlakeHorgan) reported
@VodafoneUK why do two bars of signal mean no bars of signal?
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Precedent
(@pastprecedent) reported
@VodafoneUK thanks for the annual price increase, I'm now having to think about how I can cancel my contract without you guys takings your pound of flesh in lieu of your ridiculous net profits for 20/21. Nice one.
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🏴≋𝕀𝕤𝕝𝕖𝕤≋𝕄𝕖𝕕𝕚𝕒≋
(@IndyLive_Isles) reported
@VodafoneUK If I send you my post- code, I wish the reply, openly, on this thread, so others can see you say "Oh, yeah. We do NOT support Western Isles of Scotland, esp. South Uist, w 3/4/5G. Deal?
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🏴≋𝕀𝕤𝕝𝕖𝕤≋𝕄𝕖𝕕𝕚𝕒≋
(@IndyLive_Isles) reported
@VodafoneUK No point, at all. I'm a comms planner of 15 years, Engi/Lead for 15 years before. You can go check, to help you, for yourself, in your own time, but I don't require any of the data. I live it. Just check the Isles of the Western Isles, esp. South Uist. You ONLY supply 2G. Bye.
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Jonny 🇺🇦
(@Jonny_D0nnelly) reported
@VodafoneUK Your automated service is useless I bought a voucher. But it won't work, it does say I can use it as normal credit but not as a big value bundle. I don't want to stick a ten pound on credit. I want a big value bundle so I have calls and text for the whole month. Not just 10 days
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🏴≋𝕀𝕤𝕝𝕖𝕤≋𝕄𝕖𝕕𝕚𝕒≋
(@IndyLive_Isles) reported
@VodafoneUK Mate, I've given you 2 place names, they are even close together. Look at those areas, if there is even 3G signal near, it shall cover both. Stop trying to take chat to DMs. You claim cover % in UK, but in this area we see 2G, only, as your website confirms.
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Vicky Bailey
(@Vicky_Bailey) reported
There’s a reason why @VodafoneUK broadband is cheap….. doesn’t work and then when you complain they put you through to 10 different departments and won’t let you cancel your contract - AVOID!! Also 4 months of no internet and the maximum refund is 1 month 🤔
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kadir78
(@kadirlondon78) reported
Dear @VodafoneUK I’ve been your customer for over 20 Years, my marriage didn’t last this long! Unfortunately your customer service is going from bad to worst,I’ve been trying to upgrade my SIM contract since last month I’m being told to call following day
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Castle Recruitment
(@CastleRecruit) reported
@VodafoneUK Is there a particular signal issue today? We are in Swansea and calls have not been connecting today?
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Peacekpr
(@peacekpr79) reported
@Ofcom They are all bad as each other, literally no signal all the way from Coventry to Birmingham or surrounding train tracks. What’s the point if I can’t even make calls when commuting @VodafoneUK . Awful
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H
(@HelenVirtue) reported
@VodafoneUK another evening wasted on hold! Oh, and maybe change the music - gets a bit repetitive. Or is that a ploy to make people hang up! 🃏
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😎Keith Harris😎
(@klharris30) reported
@VodafoneUK Thanks. Nothing you can do. I am going to change to a service which suits my needs at a lower price and no mid- contract price rises.
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John Gee
(@JohnGee7777) reported
@VodafoneUK @SamsungUK @VodafoneUK #s22 #WiFicalling New S22 ultra WiFi calling notification won't switch off. Samsung UK being very helpful trying to solve, Thank you. Looks like maybe Vodafone issue but Vodafone ignoring it and not engaging or answering.
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Hannah McKee 💙
(@hannahnanna669) reported
My only day off this week. 3hrs spent on calls to @virginmedia and @VodafoneUK trying to sort mums issues out again. If everyone does what they say they’ll do it might finally be sorted. Only taken 21hrs on the phone over the last few weeks 😡
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ELBES
(@ItsElbes) reported
@VodafoneUK I will be taking this to @CISASUK along with the existing deadlock letter. I want out of #vodafone. Enough is enough. Not paying for such bad service and I want all my money back. To many errors and sloppy service
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Rahul agrawal
(@Rahulag48451711) reported
Worst experience ever, it’s been more than week and still you are not able to understand my problem..? Seriously..? Number one cheater company who always fraud with customer 🤬#vodafoneidea @ViCustomerCare @VodafoneUK #vofafone
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Who?
(@jakenats) reported
@VodafoneUK hi. Is there an issue with phone signal in Hastings? TN34? My signal has been down for some time today.
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ELBES
(@ItsElbes) reported
@VodafoneUK The most awful network with liars that manipulate their customers. I called to ask why my network is so bad. The answer. There are network issues in the area - non notifications - just excuses. I want out #vodafone does not respect its customers at all.