Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (63%)
• Wi-fi (13%)
• Phone (13%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Middlesbrough, Glasgow, Halifax, Newry, City of London, Blackburn, Hammersmith, Woking, Reading, Dublin, Trowbridge, Ely, Peterborough, and Manchester.

City	Problem Type	Report Time
London	Phone	4 hours ago
London	Internet	6 hours ago
London	Wi-fi	6 hours ago
Middlesbrough	Internet	16 hours ago
London	Phone	1 day ago
Glasgow	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Frame (@rafthemaster) reported 4 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

• 
  The Mau Mau (@BJCares) reported 5 minutes ago

  Bought a device from @VodafoneUK and was told to go pick up in shop. Shop says it can see device ordered, but no instruction to release. Called Customer Serv and told I will receive a text to collect. I was told this device is in stock in shop. Why lie to make a sale?

• 
  Zara Chaudhry (@Zarachaudhry52) reported 5 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  jim carroll (@jamcrr) reported 9 minutes ago

  @VodafoneUK can you help me My powerhub has stopped working off WiFi but the wired connection are ok can you suggest a fix for this

• 
  Simon Winstanley (@Winclouduk) reported 12 minutes ago

  @ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company

• 
  🐾🔥🎨 (@Th3Arty0ne) reported 12 minutes ago

  @VodafoneUK openreach have just installed a cable into my garden… I’m so confused! I signed up for Vodafone broadband in November! After many issues I called to cancel in April and was told I’d get a label to return router. today a cable has been diverted into my garden! Help!

• 
  Jason (@btc8500) reported 18 minutes ago

  @VodafoneUK Still struggling to make a decent phone call. And yet you take over £160 a month off me and I get ****** service Thanks

• 
  Jean McGeoch (@tweetyjeanie) reported 19 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

• 
  Carla laughs a lot (@CarlaMRS2386) reported 25 minutes ago

  Hello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.

• 
  Jolyon Brown (@Eddie_Catflap) reported 27 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

• 
  Mana gee (@ImranBa19769281) reported 28 minutes ago

  @VodafoneUK Third consecutive month of no proper Veryme once a month reward. It is again win a reward option, which never works and impossible to claim. This is mis-sold Broadband together rewards. Extremely unhappy. Come on Vodafone team, you can do better

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 29 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

• 
  kathygirl (@kathygirl14) reported 31 minutes ago

  @VodafoneUK need to return a phone Apple that had a replacement battery that is not working. I want to phone the store unable to I cannot get back until after my holiday in two weeks time what do I do?

• 
  Mark Johns (@markrjohns) reported 32 minutes ago

  @VodafoneUK My broadband is absolutely crap today. Keeps disconnecting on various devices, wired and wireless. What's going on? #rubbish #broadband

• 
  James Pllu (@JamesPllu) reported 32 minutes ago

  Can’t cancel my dead mums @VodafoneUK account as they’re disputing her DOB. Gave up being a customer years ago after terrible service experience. Looks like nothings changed

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 37 minutes ago

  did the math wrong. day 8 of no wifi, 3 engineers who never turned up and now being told it’s something completely different that won’t be resolved until mid next week earliest. definitely gonna cancel my account @VodafoneUK @vodafone @VodafoneGroup

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 37 minutes ago

  @VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed

• 
  Jan Cavelle (@jancavelle) reported 39 minutes ago

  @VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling

• 
  Neutral Bystander (@NeutralB99631) reported 39 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  Mr. Alam (@Zain__Cheema) reported 42 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  Yoganandu Pottam (@yoganandu) reported 45 minutes ago

  Hi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK

• 
  NeilosKitsonelli (@Neil_SUFC) reported 46 minutes ago

  @VodafoneUK why is your 5g internet completely useless at 5pm EVERY DAY? I want a refund or a reduction on my £70!! monthly fee for poor service. Who can I talk to please?

• 
  FINGERSJOHN✌ (@jnafr) reported 46 minutes ago

  @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.

• 
  Richard Kennedy (@RichardKennedy) reported 47 minutes ago

  @VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Delwar Ullah (@Sheffield128) reported 51 minutes ago

  @VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.

• 
  BlackhandMedia Mk II (@Hanley40) reported 51 minutes ago

  Anyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?

• 
  Marko492 (@Marko_492) reported 55 minutes ago

  @VodafoneUK why is your wifi absolutely shocking, want to watch a video too bad your only option is 240p with stuttering. Why the hell am I paying for fibre 900, such a scam

• 
  kevin mousley (@kevinmousley) reported 55 minutes ago

  All mobile providers are crap bar signing contracts but really, I waltz into @VodafoneUK to buy a Samsung tablet, at first, "pick it up 2 days" , then, the no reply emails start; 1st another 4 days, then 4 more days, then 10 days, now another 10 days Arrrrghhh. F'king useless

• 
  IainMcCallum (@Iain_McCallum) reported 60 minutes ago

  @vodafoneuk I was assured I would be compensated for the week’s lack of service I experienced last month but of course NO SUCH THING has been reflected in my bill. Just awful. Morally Bankrupt.

• 
  sarah 💙 (@sarmackie965) reported 1 hour ago

  Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes