Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Wokingham, Exeter, Glasgow, Sheffield, Liverpool, Cardiff, Hamilton, Wandsworth, Midhurst, Tullamore, Bedford, Chelmsford, Bromley and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Wokingham |
Phone | |
| Exeter |
Phone | |
| Glasgow |
Wi-fi | |
| Sheffield |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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shane
(@therealshane__) reported
@VodafoneUK the only thing more useless than your broadband, is your call centre. Line doesnt work, you cant hear anyone. Absolutely useless.
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Maria Ward
(@mazbazdm) reported
@VodafoneUK @arran3611 and I’ve sent a dm to get a response ‘we can’t help change your number’ - what the actual f%%%??
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silwin
(@silwin) reported
@VodafoneUK you’ll let me down big time. Left me stranded abroad asking me for £33 payment to resume my services. WoW. You’ll leave people high and dry.
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Malisha Patel
(@Patel1Malisha) reported
@VodafoneUK Hi Vodaphone, our internet has gone down, trying to navigate the 'chat' not very helpful! Any reported outages?
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Nitin Sharma
(@nitin1run) reported
@VodafoneUK @romankemp @ITV As discussed, VI customer care against SR No 3-111633612462 (+919313420889). Finally he also advised me to pay the full bill amount asap what I didn’t used and same I denied to pay coz it’s totally unethical due to changed monthly rental plan without confirmation of customer.
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wez
(@Wcroft84) reported
@VodafoneUK Shame your network isn't unbeatable for supporting customers financially struggling who have been affected by Covid, instead you choose to sell my debt to a company who understand the current climate. I'd rather be looked after by a company than advertise their own reliability
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Ross R MacLean
(@jamboross) reported
@VodafoneUK It's a size issue to he fair, 128gb isn't enough for me, so is there a bigger size?
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SamahSay
(@SaySamah) reported
The worst customer service I have ever experienced in my life! Is with @VodafoneUK I cannot believe it!! Story time soon coming to insta…
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Tor
(@torbennett_) reported
from
Saltburn-by-the-Sea, England
Disgusting service from @VodafoneUK 😠
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Clive Da
(@osde8info) reported
help @VodafoneUK i have a @VOXI_UK account and your proxy is blocking @deviantart as an 18 site BUT i cant create a vodafone account with my mbl num to unlock 18 content what can i do ?
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AJW #FBPE
(@arran3611) reported
@VodafoneUK I've sent all my details...any update as broadband is still not working
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kristian
(@skybluekris) reported
@VodafoneUK Yeah merry Christmas my broadbands just gone down
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Zahra
(@zahradx) reported
@VodafoneUK #VeryMeRewards hasn't been loading in over a week. Can't access any of my rewards or even go into the veryme rewards on the app. Help??
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The saga of Gerry & Fatboy
(@gerryd84) reported
@VodafoneUK is there a outage on your network in Durham?? No signal at all
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Ankit Vashishtha
(@pawan0097) reported
Unable to get activated ISD tariff on our Vi Corporate connections in Delhi, IN. Requesting Vi team since past few weeks. Neither account manager nor the team able to provide info or activate ISD tarriff on corporate Sims.@VodafoneIdeaIN @VodafoneGroup Please help !! @VodafoneUK
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WeeFatShug
(@WeeFatShug) reported
@Emmelin47519263 @VodafoneUK Have also posted my severe discontent with this bunch of charlatans. Never get another penny from me.
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rick walsh
(@rickswalsh) reported
I bought a neo watch from @VodafoneUK for my daughter. Easy to buy, but a poor customer experience now that there are problems. She is currently unable to use it because Vodafone can't find the account which they are already taking payments from. I recommend you all steer clear.
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AJW #FBPE
(@arran3611) reported
@VodafoneUK Again after spending 2 hours online with Vodafone on Xmas Eve with no resolution. Dreadful.
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Nada
(@arribadetoda) reported
@VodafoneUK I’d like to complain about my teenage son receiving unsolicited texts to get a booster vaccination using the emergency message system. This is not an emergency and it’s a completely inappropriate use of the system.
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Rebecca
(@57_dope) reported
@VodafoneUK Vodafone have not help me replace my list handset and I’ve waited over a month now this is not acceptable plus I was charged direct debit and I’ve paid upfront of 70 quid this garbage my partner is vulnerable and dependent life and death
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@VodafoneUK I have been a very loyal customer & would expect to be treated well. I haven't used the new phone due to their not bring enough memory that I have from my S10+. Upon checking on the SIM card, there is nowhere for this to go. I feel this has been mis-sold to me!
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Amber Wilkinson
(@NinjaWorrier) reported
@VodafoneUK Hello. I'm trying to order a new nano SIM for my stepdad, who's current phone is broken. Your chat bot only send to want to help me activate a SIM rather than order one. Can you help?
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petethebeat
(@DoolanPete) reported
@VodafoneUK All I want for #MerryChristmas @vodafone after 4 months still unable to get my billing correct taking payments from wrong bank account + breaching my data #databreach by sending bills & private data to 2 wrong addresses. Useless Billing support service #CustomerService
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Jules19*
(@NismoJules) reported
@greeneyedmum @DisabledJourno @VodafoneUK I had my first hassle since July today from nhs booster, I'm on Vodafone. Never had a text from that before.
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David Taylor
(@DavidTaylorReal) reported
@VodafoneUK you're continuing to fail me miserably. You've transferred my number to my son's new phone, so I'm now working on WiFi only (no Voda connection). Promised it would be fixed within 15 mins - it's not. Plus, still no Stadia promo fulfillment. Not great really is it?
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Brigid Baker
(@BrigidBaker) reported
@VodafoneUK no service again. What’s happening in Surrey area?
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lola
(@legally_lola) reported
@VodafoneUK Hello, I’ve been without a number, texts, calls and mobile data for 3 days as a transfer of my number to a new sim hasn’t worked. I’ve been on live chat 4 times, for hours, and every time I’m told the issue is being sorted now and it isn’t.
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Arron
(@ArronBlade90) reported
@VodafoneUK have you got problems with billing at the moment? Been trying to pay my bill for an hour and it’s not working
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Cianne Cass
(@ciannegcx) reported
@simonhowes @VodafoneUK @arribadetoda Phones can only receive messages with a SIM card, provided by a network provider…
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Dr C (Rachel) 💙
(@DrColeFletch) reported
Classic #BoxingDay consumer rant: Need a new phone. @EE won't offer me any good deals, despite having been with them 13 bloomin years! Try to switch to @VodafoneUK and find myself in a perpetual #virtualchat trying to fix order issues.Might just use #smokesignals instead in 2022!