Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Oldbury, Croydon, Bournemouth, Glasgow, Manchester, Wokingham, Milton Keynes, Enfield Town, London, Hammersmith, Leeds, Ealing, Basingstoke, Hackney and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Croydon |
Internet | |
| Bournemouth |
Internet | |
| Glasgow |
Internet | |
| Manchester |
Internet | |
| Wokingham |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Heslop
(@andy_redhez99) reported
Disgraceful service from @VodafoneUK. Ordered a phone on 25th November, supposed to be coming next day. Over a week and several calls later still nothing. You were quick enough to set up the direct debit!!!
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Megan Whittle
(@megan_whittle) reported
@VodafoneUK can I cancel a contract without calling 191? Can never get through
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Dejaun
(@Oejaun) reported
@VodafoneUK been on hold for an hour… just need DSL creds for my TPLINK router as you can’t send me a router in time for my service activation…
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Stuart Tayler
(@Stuart_Tayler) reported
@VodafoneUK I can't access Secure Net App. Authentication Error constantly....feel I am being charged for a service I can't use properly...refund in order I think! Thoughts?
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Julia Rowe
(@thejulesmay) reported
@VodafoneUK tried checking out my shopping basket and it’s an error says on error to go to phone line. Sitting waiting. No callback service. Really?!? Doesn’t even say how long queue is. Do you want customers business?
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JS
(@JamStreatfield) reported
@VodafoneUK And you could help my girlfriend whose phone you have cut off since Monday and promised every day since it would be sorted. All because you wanted to offer her a better deal. Absolutely ridiculous and pathetic customer service! 😡
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Hannah Curzon
(@hanncurz) reported
@WeAreOpenreach @OpenreachHelp @VodafoneUK the most disgusting service. After a month of no service told we will have an engineer by 6pm… surprise surprise no one turns up. I am appalled and disgusted at the lack of service
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Pranav Patel (MCIOB)
(@yaksheshp) reported
@VodafoneUK so my one number has stopped working on the smart watch since 20 Nov, and no resolution from Vodafone, and still being charged for the service.
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Dan Coelho
(@danielpmcoelho) reported
@VodafoneUK doing fairly crap with their 'technical difficulties' relating to delayed orders. £20 credit as an apology for the delay, when the order is for an early upgrade costing over 10x that.
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Tom
(@61679904tb) reported
@_coldpress @VodafoneUK Shocking service.
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MudBone
(@EssexDe55) reported
As a new customer to @VodafoneUK I gotta say their signal coverage is piss poor compared to @EE ...get what you pay for I suppose.
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Suhail Patel
(@suhailpatel) reported
@hsyed @VodafoneUK Cost mostly, BT works but it’s £££. Vodafone were providing the same line but at half the cost. In hindsight, I don’t think it was a smart move, especially given the customer service woes (BT were always instant)
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Beyoutiful_with_me_
(@heirs_gracies) reported
@VodafoneUK why is there such a big delay in receiving my order? I have read many messages saying people are waiting 4-6 weeks! Please help as i have ordered a Christmas present!
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Sam
(@Sam14Nov) reported
@VodafoneUK @VodafoneUK You've b'ful songs like #Willow, #Flags & #Butterfly on your wait tune that I could continue with my patience to hang on to get conn. with one of ur execs but alas! That doesn't happen. I need the activation date to move earlier by a week's time please.
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David S
(@DavidS2504) reported
@andy____07 @JamesBa53692362 @VodafoneUK It's really not good enough. You got more information than I did. Last I was told from India was a guarantee it would be despatched with 48 hours, that was three days ago. The nerve they had to send everyone a text saying that customer service can't help so don't call lol
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SapphireCat
(@sofiam73) reported
@VodafoneUK @WinterWonderLDN Are you serious?! Most reliable network? I struggle to make phone calls let alone you my phone at all if I'm not on WiFi, what am I paying for?!
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Niels
(@cosmopolyst) reported
I got in touch with @VodafoneUK twice in the last two weeks because 4G/ 5G mobile home broadband doesn’t work in Central London on weekends and in evenings. All I got is “there are too many people on the network”. Extremely bad customer service.
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Kayls💙❤️
(@WalkerKayls) reported
@ScottyMiddz @VodafoneUK What idiots seriously sort your crap out like !! Your absolute joke your making me angry now never ordering anything from you ever again
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Jenny🍸
(@Jenny__S_) reported
Surprise, surprise…another month, another issue with @VodafoneUK billing & chat service #vodafone seriously has the most #appalling customer experience I have ever encountered! Cannot wait to move @SkyUK mobile!
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Hayley
(@Bea_Marley_Jade) reported
@VodafoneUK why is soooooo hard to talk to an advisor Jesus it’s poor it’s so hard work to get hold of a human why?????????
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A
(@andy____07) reported
@DavidS2504 @JamesBa53692362 @VodafoneUK Shocking customer service. Happy to take upfront cost for handsets but don't advise customers of current backlog.
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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Richard Multon
(@rickmulton) reported
@VodafoneUK Well no one is getting back to me. 33mins on hold right now. I have never had to wait more than a few mins to speak with someone before. Have been with Vodafone for 20 years ! I need to speak to someone as I need my discounts applied and rhe app doesn’t do that
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Lukian
(@lukianbel) reported
@OfficialMr_West @OPPOMobileUK @VodafoneUK Is there any issue with push so far ? You get all notifications on time ? Gmail ,whatsap, telegram etc.... I am considering one.
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SapphireCat
(@sofiam73) reported
@arteccosays @VodafoneUK @WinterWonderLDN Are you serious?! Most reliable network? I struggle to make phone calls let alone use my phone at all if I'm not on WiFi, what am I paying for?!
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Jarryd McLeroth
(@JarrydMc) reported
@JoGoodwinDance @VodafoneUK I had the same issue. Told 1-3 working days for delivery of my new phone. Received a text saying there are issues at the warehouse. Basically have to wait until I receive a text and they can’t give me a time frame as to when it will be resolved.
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Karen Parsons
(@KarenHelliwell) reported
@VodafoneUK @VodafoneGroup #vodafonebroadband #down #noservice hi our service has gone we've done all the reboots and can't get through on phone or web who can we call please? X
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Nigel Page
(@nigelrpage) reported
@VodafoneUK I visit your website once a month…to access my statement. Beyond the 2FA login security, the rest of the user experience is abysmal. Whoever thought this was an intuitive site for consumers to use needs their head examining. And why is there no OBVIOUS logout icon?
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Karen Parsons
(@KarenHelliwell) reported
@VodafoneUK @markwellalex Hi Mark how can I skip the bots and actually speak to a human just want to check is voda broadband down in CV6 or is it just us? Why don't a tech firm like yourselves have a status checker like energy and water companies?
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Jordan
(@JordsLiddle) reported
@VodafoneUK sorry but why is this service so hopelessly unreliable. The management portal never seems to be operational.