Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hackney, Halifax, London, Cardiff, Stalybridge, Wokingham, Exeter, Glasgow, Sheffield, Liverpool, Hamilton, Wandsworth, Midhurst, Tullamore and Bedford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Halifax |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Cardiff |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Moo
(@MumblingMak) reported
.@VodafoneUK any reason for total lack of signal in SA3 4 today? Managed 1 bar on the odd occasion, but otherwise nothing all day.
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🌹🔥Scouse Crank🔥🌹
(@ThatScouseCrank) reported
THAT is what happens when private companies are allowed to operate as they please with no real recourse for the customer. Hours of my life wasted over problems that aren't of a making for which no one will accept blame. @bt_uk @VodafoneUK @virginmedia each as toxic as the last.
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Loren
(@loren_bradley) reported
@VodafoneUK over a month of asking for help and my issue still isn’t resolved. Any Vodafone shops open at the moment??
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Santi
(@zanti) reported
Hi @VodafoneUK this is my recurrent tweet to mention that data isn’t working on your 4G network around SW8 1LA. Early in the morning you get a few meg but 9/10am till at least 7.30pm barely becomes gsm where you can only talk or sms. Are you going to fix it?
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Shaz
(@nikralzahs) reported
Another ******* @VodafoneUK inflation. Piss off. Bad enough they were leeching off me for over a year for the secure net and refused to pay it back and now this, again.
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homeowner
(@homeowner6) reported
@VodafoneUK crap service. An agent probably sitting at home made a mess said she had just started told me to hang up and try another agent because she does not know what she is doing. Yh yh I know DM us but should be said you are providing a pathetic service at the moment
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Milliesmammy84@gmail.com
(@milliesmammy84) reported
@VodafoneUK absolutely terrible customer service! Phoned and used that daft tofi I don’t know how many times and still no response!! Sort it out
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Helen Richardson
(@dr_helenc) reported
@VodafoneUK I’ve got someone on your website chat now. If no help I will do.
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Kiki
(@KimberleyAStone) reported
from
Redditch, England
@VodafoneUK i was wondering if you could help me, ive had 3 calls from different numbers saying i have called them. But i haven’t called anyone and there is nothing on my outgoing calls on my phone either
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dan
(@dantheman19970) reported
@VodafoneUK disgrace of a company paying for a device that doesn't work properly I'm not sending it off for repair and going without a phone shame on you I'm moving all of my lines to @O2 a lot better then @VodafoneUK
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AM
(@Aniruddh_0203) reported
@livingwalker32 @VodafoneUK Lol this lady tagged Vodafone uk for the issue she is facing with her broadband in England, but Vodafone India jumped into the fray without even checking the handle which was tagged!
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R
(@1RBS2) reported
Literally had no reception on my drive from west all way to East London. Literally drove through central and could barely get maps to work. @VodafoneUK how is my 5G contract so bad???
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Ade Bamber
(@AdeBamber) reported
@VodafoneUK is there any help for long serving customers that have lost there jobs or furlough workers
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Hülya Sancak
(@hulyasancak) reported
@VodafoneUK @VodafoneDestek Thanks, VodafoneTR is unable to solve the problem :-(
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Chris Hackenschmidt
(@Stoffhackens) reported
@vodafoneuk block me all you want. Ofcom have my complaint and they will agree that your underhanded bait and switch tactics are illegal.
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Bradley Walsh
(@bwalshUS85) reported
Working from with an absolute 🦮$h!7 Service from @VodafoneGroup @VodafoneUK complete trash. Shocking customer call center service in Egypt ( im in the UK ) Do not use Vodafone as your service provider
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Ben Smith
(@btrsofficial) reported
@Fegan @VodafoneUK @CISASUK At the same time Gary why not issue an SAR to confirm they don’t have those recorded calls/ notes...
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Sarah
(@mothersdaisy) reported
@VodafoneUK 👋 Hi! Any chance you could send a text out when you plan routine maintenance?. Have no 2G/3G/4G service until 6pm this evening (according to your website) and it would be nice to have a heads up on that. One for the suggestion box. Thanks!
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Gary Fegan 😷
(@Fegan) reported
LOL @VodafoneUK ... "we can't find any of your recorded calls so we can;t investigate the complaint" OK can I have a deadlock letter to take to the ombudsman? "You'll need to hold for over an hour" Errm no I won't, just send me the deadlock letter so I can contact @CISASUK
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Kates
(@KatiePercival1) reported
Love how @VodafoneUK call me at least 10 times a week when they want to sell me something, but actually getting in contact with them for customer support results in being batted off to an online robot who just tells me to call Vodafone customer support 👏🏼
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Hells No Cymru Bells🏴🇬🇧
(@hellsbells05) reported
@stuartjbull @VodafoneUK Same. SIM only contract, wanted almost £100 yesterday off me to cancel. Asked for an upgrade, wanted £15 per month more than sky were charging for same deal despite me being a vodafone customer for 10+ years. Shockingly bad customer service with exorbitant prices
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Jase
(@JaseAndrews1234) reported
@w1a1y1n1e1 @VodafoneUK Left Vodafone for same reason. They kept passing us over to 1 department just to then pass us back to previous department. Best network, by far the worst customer services in the history of customer services. We had 10 devices with them at 1 point, now got 0.
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Gary Fegan 😷
(@Fegan) reported
@LOADOFCRAB @VodafoneUK I'd never think such a thing. Totally honest mistake for just my account.
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Chris Hackenschmidt
(@Stoffhackens) reported
@VodafoneUK you are ******* *****. I just agreed a price with you last month and now you whack it up 4.5%. Go **** yourselves.
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Sarah- jane Bradder
(@bradder_s) reported
@VodafoneUK what is happing with Vodafone no server on connection for internet. Nothing but problems with its this network for ages now!! Fuming when you pay lots for your contract for it to not work like it should do.!😡
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Miss Hall
(@MissHallPrimary) reported
@VodafoneUK Hi, DM sent. I hope you look into this matter urgently. Very unhappy and disappointed customer.
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Gary Fegan 😷
(@Fegan) reported
@VodafoneUK @CISASUK Dear @VodafoneUK I'm struggling to understand why someone in complaints can't issue a deadlock letter and why I should even have to know it's a different department with heavy call volumes. Just make it happen TYVM.
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Helen Richardson
(@dr_helenc) reported
@VodafoneUK I am having a complete nightmare. SIM card suddenly malfunctioned. You’ve sent me a new one but I can’t get through security to set it up. Mostly because you insist on sending me a code by text - but I can’t receive texts with a broken SIM card. 🙄Please help.
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Simon Walters
(@simondw80) reported
@VodafoneUK Hi is it possible for someone to DM me about a complaint? Left Vodafone over 2 years ago and randomly had a further bill recently, which I knew nothing about until obtaining my credit file . You’ve written the bill off, which is great, but it’s affected credit rating