Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Blackburn, Fulham, Milton Keynes, Aberdare, Coventry, Chichester, Plymouth, Wandsworth, Manchester, Birmingham, Edinburgh, Paddington, Camden Town and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Blackburn |
Wi-fi | |
| Fulham |
Phone | |
| Milton Keynes |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Mason
(@ColinWMason) reported
@VodafoneUK disappointed with your customer service as can't resolve redemption of promo code for tech pack. Frustrated
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Nicola
(@pemlife) reported
@BookishQuine @VodafoneUK They also delibrately cold called and mis-sold my elderly Gran a monthly data plan, when she was on a barely used PAYG. Knowing full well her nokia didn't even have the ability to connect for data. Even after lodging a complaint they refused to cancel the contract and refund.
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(@Travel_Papi) reported
@O2 Thanks for this, all looks good. 2 more questions, what’s the coverage is like in other countries. I haven’t had any issues with Vodafone (been to 20 countries so far) & also what happens if you guys decided to reintroduce roaming charges after I got the contract? @VodafoneUK
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sems123456789
(@sems123456789) reported
First they do maintenance on the cellular and then my whole service goes for 2 weeks now, I went to Vodafone and they told me I need to go for the repair WOW JUST WOW #unhappycustomer @VodafoneUK
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Gemma Hunter
(@GemmaHunter10) reported
@jacr82 @VodafoneUK Did you get sorted on your contract? I too am experiencing terrible customer service issues. I was "promised" a deal and now I'm being informed that the operator has misinformed me on multiple levels. Still waiting on call back to resolve @VodafoneUK
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Mitchell Barnes
(@MitchAlfaMan) reported
@VodafoneUK 8 days, 5 agents who all assure me it will be sorted within 24 hours, & my phone is still blocked. Paying monthly for a phone I can't use and no one interested in sorting the issue. Can you possibly help me please?
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Simon #rejoiner 🇪🇺🏳️🌈
(@SimonHasw8) reported
@LightningThrow3 @DBurnsOfficial It’s an awful delivery and communication system. Won’t be signing with @VodafoneUK again
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Nicola
(@pemlife) reported
@BookishQuine @VodafoneUK I will never use them again. They sent me a £400 bill for one month (normally £20-30) They refused to send me an itemised bill and insisted 'we can see they are all known numbers' In the end I had to pay so I could move to another company.
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((yber((amurai
(@Cyb3rR0nin) reported
@TomNomNom @VodafoneUK Someone is doing bad things 🤔
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK hi, I’ve had no service for 2 days now. I did a sim swap to rain but it went through twice and sim isn’t working and can’t connect through esim. Some to web chat yesterday and they said they couldn’t do anything. Any thoughts on how to sort please
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Sean gill
(@MrSheen78) reported
@VodafoneUK you need to sort out your customer service in your poole branch. Was told just no i must wait until 3:30pm for an appointment. 4 people in the shop and only 1 member of staff with customers the others are just standing at the till. #jokers
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33°
(@BolanDorian) reported
@VodafoneUK Your signal is so crap I’ll be watching the loading screen
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Adam Dillon
(@adillon58) reported
@Steven94n @VodafoneUK Hi mate, did Vodafone get you sorted? Exact same thing happening to me but struggling to get help from Vodafone
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Victoria Bailie (Snoddy)
(@victoriasnoddy4) reported
@VodafoneUK But I was supposed to have it yesterday and I’ve had no email update. Not even an email to say it wouldn’t be delivered or that there is a delay. I preordered minutes after it was released last week. Such bad service. Not impressed.
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Martha Henson 💚🌍
(@marthasadie) reported
Wow experiencing just the worst customer UX right now from @VodafoneUK who have lost my broadband order, are mucking me about on the web chat (keep transferring me to people who can't help) and tell me they cannot speak to me in person.
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Jo || 🐱 🪡 📚
(@BookishQuine) reported
Day 2 of sitting in the house waiting for a pre-ordered phone from @VodafoneUK Released yesterday and didn’t arrive. Ace. I can no longer recommend Vodafone to anyone in good conscience. This is the latest in a long, long, long list of issues with this company.
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Victoria Bailie (Snoddy)
(@victoriasnoddy4) reported
@VodafoneUK That’s the problem. DPD haven’t contacted me at all so I don’t have a reference number to track it
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Stephen Lovie
(@StephenLovie) reported
@VodafoneUK why is your online chat **** and your phone customer service non existent?
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David Gillies
(@davidgillies4) reported
@DPDgroup_news @VodafoneUK how was this managed so badly?New phone due Friday.Delayed to today.Had to change add from work to home via a Vodafone operator. Just received message it’s delivered to a neighbour by my work???not good at all. Not a happy customer when it’s a £1k phone
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Martha Henson 💚🌍
(@marthasadie) reported
Congrats @VodafoneUK, is a 2 hour service web chat with still no resolution in sight a record for you? It helps to keep that number high when you keep asking me the same questions over and over again, I guess.
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Martha Henson 💚🌍
(@marthasadie) reported
@VodafoneUK Woohoo, 3 hours 10 minutes and still unresolved and still having to continually re-explain the issue to a new person. At least I now have a complaints ref but at this point I'm about to take my 20+ year mobile and broadband account elsewhere because wowzers this is bad
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O2 in the UK
(@O2) reported
@Travel_Papi @VodafoneUK You're welcome 💙 We're unable to advise on the coverage of foreign networks, as this isn't our service. As we've mentioned above, we've currently no plans to change our roaming charges across Europe 👍
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Alf Sheikh
(@Alfie092) reported
@VodafoneUK poor customer service by your technical team over the phone!
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Pegs
(@Miss_Peg) reported
@VodafoneUK Thanks, but, it would help if that actually worked. I’ve selected no to almost everything and it changes it back to yes when I click save. Big fail 👎
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Sean gill
(@MrSheen78) reported
@VodafoneUK Now being served by Flick, she couldn’t be more helpful. Great Service.
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Nick Bick
(@MrNickBick) reported
@SkyHelpTeam I’ve been with @Apple for over 10 years guaranteed delivery of phones when they say. @VodafoneUK also excellent. First year I’ve changed to #Sky never doing it again. Am so angry and upset by the customer service. I’ll be moving back next year. You’ve lost a loyal customer.
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Chris Raywood
(@RaywoodChris) reported
@VodafoneUK Still no answer from private message. Glad I don’t treat our customers like this.
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Abel
(@vanherab) reported
@VodafoneUK your internet access on 4G mobile data is not working again in TW1 (St Margaret’s) area. It has been the same issue on and off for weeks now. This is unacceptable and terrible service. What is going on???!!!
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sems123456789
(@sems123456789) reported
First they do maintenance on the cellular network and then my service goes for two whole weeks I go to the Vodafone store and they are telling me I need to pay for the repair WOW JUST WOW #unhappycustomer @VodafoneUK
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33°
(@BolanDorian) reported
@VodafoneUK If you have signal