Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Basingstoke, London, Dublin, Alcester, Winchester, Didcot, Edinburgh, Blackburn, Dronfield, Newport, Bedford, City of London, Ashton-under-Lyne, Shefford and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| London |
Internet | |
 Dublin |
Internet | |
| Alcester |
Total Blackout | |
| Winchester |
Phone | |
| Didcot |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🌻
(@OctaviaMalkz) reported
@VodafoneUK recently been having really bad phone signal at home, are there any issues with signal in the NN2 area?
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Liam Flanagan-Todd
(@ljft1812) reported
@VodafoneUK - is your online help working? B en trying to access it for 15 minutes without success?
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Ashley
(@TwixLogic) reported
@vincetravers @VodafoneUK Cancel and run a mile while you can. Day 5 here with 0 internet and being told so much conflicting info. Don’t get ******* with the contract!
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Russell Cannon
(@Russell65744633) reported
@MrMMarsh @VodafoneUK @virginmedia Virgin Media is a fibre/cable service completely separate from normal BT phone lines, so you can only have it if your street is covered. The sign-up process should know if it's not available at your address and prevent you going ahead. 🤔
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David White
(@DavidWhite_IO) reported
@VodafoneUK I’ve just spoken to your customer service team, all should be fine but I would 100% get training for your Woking branch. One hour to upgrade for them to then tell me the computer isn’t working!! Shocking
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therealJackieFu
(@fu_thereal) reported
@VodafoneUK Please let me know why I have now had to visit your store twice to try and upgrade my phone, both times I've been told that the system isn't letting them proceed. I'm a long standing customer and this really is a rubbish customer experience
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Jack Brereton
(@JackBrereton89) reported
@VodafoneUK That’s all I ever do for four hours and get no where. What’s the point. Terrible service.
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Wayne Nicholls
(@wnicholls1976) reported
@VodafoneUK 3 hours 40 mins and now you are closed - absolutely disgusted! After being on the phone multiple times complaining- Vodafone promising to solve it and promising to call back you DON’T! Sick of calling you, using the useless BOT. I am paying premium prices for a below par service.
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Eugene 🦄🎀
(@eugene_x_x_) reported
I've had about two hours out of the whole day where my broadband has been working properly. I don't know what is up with @VodafoneUK and their awful broadband connection, but I may as well be throwing my monthly payment for it in the bin at this point 🙄
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Scott Fotheringham
(@twistedpixel8) reported
@VodafoneUK hi there. I’ve moved out of my house and as you had no fiber box in the street I’m moving to, I was allowed to cancel without penalty. I was told the service would end on 2nd May. Now I’m receiving messages telling me 16th May and ~£58 in exit fees. What’s going on?!
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Ahsan Ahmed🇧🇩
(@Ahsan_CFC) reported
Dear @VodafoneUK, your 4G+ coverage is very poor compared to @ThreeUK in Luton. Once my contract ends I will switch to @EE.
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Cat 🚴🏼♀️🌞
(@alabamageisha) reported
@VodafoneUK That messaging service keeps repeating it doesn’t understand. Unhelpful.
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ShannLouiseReynolds
(@ShannLouiseRey1) reported
Worse network provider in the world goes to - @VodafoneUK
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helen rebecca bowden
(@helenrbowden) reported
What a joke @VodafoneUK I need to talk to someone. You can’t help me on line and ask me to call but you refer me back online! Terrible service
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Andy N
(@fintanbear) reported
@VodafoneUK hello. I requested caller display on my landline on Saturday evening. I was told it would be active in 24 hours. I didn’t think Sunday would be included but it is now 5 working days and still not active. Is there anyone who can help, please?
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Omran
(@omran1978) reported
Thank you @VodafoneUK for manually porting out the wrong number on my account to @TalkmobileUK even though it was done correctly online!! Another day wasted sorting out your mistakes!! @AhmedShelbaya - pls take note - constant mistakes by Vodafone giving more poor service!!!!
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Sarah Beadle
(@SJH1974) reported
@VodafoneUK Yes if you can solve a three week old upgrade issue that remains not done despite being told it is! It really is disgraceful and I am sick and tired of the number of calls I’ve had to make
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JB
(@96JSB) reported
@VodafoneUK Is your broadband down???????
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coffeesteve
(@coffeesteve3) reported
@alabamageisha @VodafoneUK Wouldn’t bother! 4 weeks of intermittent mobile data here. Have been repeating same steps over and over again with technical team Finally had enough and cancel my plan with them. Then they tell me they want me to pay a termination fee! #pisspoor
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Sarah Beadle
(@SJH1974) reported
@VodafoneUK is your call centre still open? - been in a queue for an age following 3 weeks of trying to resolve an issue that is still not fixed despite promises made
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D Wyn Williams
(@1Wyn2Wyn22Wyn) reported
@VodafoneUK Please can somone from your company call me to resolve simple issues , 1 store visted - Chester for 1 hour , 2 days on the phone for 3 hours. #CustomerService #poorcustomerservice #Mobile
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🇺🇦 Jay Williams 🇺🇦 ✨☁️🎮
(@ElGuajeVilla071) reported
@VodafoneUK is your website and app down? I can't login to my account to pay my bill?
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Real Deal Holidays
(@realdealholiday) reported
@VodafoneUK Someone over at @WhatsApp is in need of a serious get away - after finding out the outage was there fault.
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D Wyn Williams
(@1Wyn2Wyn22Wyn) reported
@VodafoneUK 35 years the same number , loyal customer wants to cancel 20 mobiles due to poor service , overcharging , your proceeses are not for the customers. Please DM me.
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Ashley
(@TwixLogic) reported
Wouldn’t bother with @VodafoneUK - 5 days, no internet, people telling me I’ll get a call back within 24h, nothing. Told issue resolved, still here. Now it’s bank hols so probably nothing till Tuesday. Next step is Ofcom as I can’t seem to speak to anyone relevant at Vodafone 🙃
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Lottie Kenneth
(@lottokento) reported
@VodafoneUK Charging £6 for a text message would call for a better service and proper English! You're charging premium prices for very poor unacceptable communication.
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Vince Travers
(@vincetravers) reported
@VodafoneUK Day 29 and still not got all the services I ordered. Even a directors office complaint has not helped. What does one need to do to get on Vodafone? Wrong tariff, no one net, not being called back. Dispicable service. #feeltheconnection-whatconnection?
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kate wallace
(@katewal64655706) reported
Poor show by @VodafoneUK charging £25 admin fee for changing mobile number. Needed to help stop a traumatised young woman from being terrorised by her attacker 😞 #victimsfund #financialimpactofcrime
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Omran
(@omran1978) reported
@VodafoneUK I have been on the phone to your complaints team and I have to fix the mistakes of Vodafone! My tweet was to express my frustrations on yet again poor service and let your CEO know!!
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Drew
(@rdrew86) reported
The amount of issues I’m having with my @VodafoneUK signal lately is insane! 2 bars of 3G & nothing loads (just says no internet connection), poor call quality, calls dropping out, calls not connection & I don’t even get a signal where I live, everything has to be done via Wi-Fi