Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Basingstoke, Edinburgh, Halifax, Glasgow, Newham, Blackburn, Dublin, Alcester, Winchester, Didcot, Dronfield, Newport, Bedford and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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John boy ➐
(@jchnbcy) reported
from
Poplar, England
@VodafoneUK i cant get through to customer services and my data and calls have been barred for over a week now - ive paid my bill
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Dan Madden 💙💛
(@Dandymanleeds) reported
from
Leeds, England
I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews
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Kat Moss
(@katmoss175) reported
from
Sheffield, England
@VodafoneUK I have just had a call from a lady talking to me about renewing my sim only contract. A) it’s not due to renew until September and B) surely this is non essential work and that lady should be at home safe and not working unnecessarily. #StayAtHome #protectyourstaff
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nic mac
(@nicmac58988172) reported
from
Aberdeen, Scotland
@VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical
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Mick Taylor, RMHN
(@MickT66) reported
from
Darton, England
Hey @VodafoneUK trying to cancel my data sim and no ones taking any calls. As the only reason I have to speak to someone is so you can try and talk me out of cancelling, I expect you to make it easier for me to do this!
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CRAGGY
(@cragstaar) reported
from
Haslemere, England
Just got a text from @VodafoneUK to say in line with “inflation” my contract will be going up 2.5% ... again You would think they would just freeze increases in the midst of a global pandemic where communication is more vital than ever. You just lost a future customer.
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Duncan Barbour
(@DuncanBarbour) reported
from
North Berwick, Scotland
since 1994 but tomorrow my first job will be to cancel my contract with you @VodafoneUK & find another supplier. Just when people need communication more than ever and you put your prices up. Makes my blood boil....
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THE IRON HAMMER
(@TheIronHammer26) reported
from
Folkestone, England
@VodafoneUK Hi guys, S20 Ultra upgrade Order placed on 9th March. Understand issues at the moment but just wondering if there is any dates for deliveries going out as of yet.
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Darren Larter
(@Larter_D) reported
from
Harlow, England
@VodafoneUK for about 2 days now I've had no 4g only H+ (sometimes just H) , yet on your site there's seemingly no 4g issues. Postcode CM20
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ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
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Jari Louhelainen
(@JariLouhelainen) reported
from
Bingley, England
@VodafoneUK Got the SIM week ago with a phone. Still no activation. PM to customer services 5 times in a week. Still nothing. So I am going to cancel the direct debit and keep the phone. Let's see if that works.
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JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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Keiran
(@Keiranhammond1) reported
from
Waterlooville, England
@Trav_1991 @GaryBaddams @VodafoneUK All them weekends! Can’t even spear 62p to poor old Vodaphone
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Steve
(@cargill700) reported
from
Edenthorpe, England
@VodafoneUK hi, can some help me please. I want to change the date of my direct debit
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kristian rhydderch
(@icy1982) reported
from
Tidworth, England
@VodafoneUK @smd1979 I am having the same problem with the app saying techinical technical difficulties
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Jue
(@just_jue205) reported
from
Harwich, England
@VodafoneUK You’re not kidding!! I have 4 accounts I pay for, this is going to make a huge difference to me. I wouldn’t even mind if I got a good signal at my home address, but I don’t. Never mind eh, you’re still making your money. Don’t worry about the millions of us struggling to cope now
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Mike Notarantonio
(@mulberrysap) reported
from
City of Kingston upon Hull, England
So now it's 10:40 next day and still waiting @VodafoneUK to contact Karen. No email as promised, no call back as promised (again) shocking service 😠👎🏼 as she works as key worker in the emergency services she will be unable to take a call from 3pm. Can't be any more polite!
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P
(@P_LFC98) reported
from
Liverpool, England
What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢
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Fleur Hemming
(@Fleurie_H) reported
from
Madeley, England
@Lee_Vidor @OpenreachHelp @VodafoneUK @telfordlive I’m with @SkyHelpTeam and our broadband is down too. Seems everyone except virgin customers.
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john2032
(@johnwb2032) reported
from
Milngavie, Scotland
@VodafoneUK @BritishRedCross Due a upgrade but vodofone prices are ridiculous for existing customers time to change I thing not happy after over 20 years as a loyal customer
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Jamie Lewis Rennie #StayHomeSaveLives
(@JLewisRUK) reported
from
Leicestershire, England
@VodafoneUK Erm, your Advisor is called Aria and I’m a customer names Jamie, strange Beth 😉 And I don’t know, I like the look of my brothers phone and he’s got a Samsung S10.
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steve beard
(@steve8454) reported
from
Cannock Chase, England
@VodafoneUK really need someone to sort out my problem.
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Sally Hayter Physio
(@SallyHayter) reported
from
Hedge End, England
@VodafoneUK absolutely disgusted. In these times when every other company are giving payment breaks and doing their best to help..... you increase your prices to loyal customers by 2.5%! I am@beyond angry 😡
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RobbieC...🚴♂️🌊☔️🚉
(@dahontr3) reported
from
Dover, England
@respros @NeilEvansRocks @VodafoneUK I have just moved...need to sort out the gas meter which appears to be in the wrong flat and has an amount owing on it. I am trying to cancel a telephone service at my old place. For some reason, none of this can be done on line.
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!