Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (15%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hackney, Rochester, Wolverhampton, Treharris, London, Oxford, Edinburgh, Coalville, Croydon, Glasgow, Hammersmith, Southwark, Manchester, Newton Abbot and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Rochester |
Internet | |
| Wolverhampton |
Phone | |
| Treharris |
Internet | |
| London |
Internet | |
| Oxford |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Miles
(@miles527) reported
@VodafoneUK Cannot connect to your network. I’m with a MNVO of Vodafone - Lebara UK. Are you aware of any issues?
-
taehyungie's toof⁷ fairy 🧚🏼♀️🦷 ⟭⟬
(@taehyungtoofs) reported
i've literally never had such a bad experience just trying to get my hands on a new phone. i ordered the galaxy a03s days ago from @vodafoneuk only to discover it's on backorder with no notice of when it'll be dispatched. i can't live several weeks without a phone in any case.
-
andy hawthorn
(@AndyHawthorn) reported
@VodafoneUK hi Vodafone, I've been a loyal customer of yours since I got my first mobile phone in 1998 and still have the same number i did then. Went to upgrade today and made to feel like new customer after over 20 years of never missing a payment. Tiny bit of respect please
-
Martin Izzard
(@Martin_Izzard) reported
@VodafoneUK how do you rectify the issue when my broadband tells me to restart dsl line? The reconnect button does nothing.
-
jeni mcconnell
(@jenimcconnell) reported
Come on @VodafoneUK #cartmelpeninsula has been left and forgotten. 9 days of no mobile signal over the whole area. You are hampering relief. What are you doing to fix? #stormarwen @timfarron @vodafoneuknews
-
anup sharma
(@Anup_Shr) reported
@VodafoneUK I am a Vodafone customer customer and not able to access above numbers that I own
-
Nikita
(@TeddieTaia) reported
So apparently there was no ‘incident’ we were told by your advisors. You oversubscribed on the Black Friday deal and now can’t deliver. So you’re lying to new customers as well as taking their money for no service @VodafoneUK @Ofcom
-
taehyungie's toof⁷ fairy 🧚🏼♀️🦷 ⟭⟬
(@taehyungtoofs) reported
@vodafoneuk i've been a customer for years but the repeated inability to log in, transfer registered email to new phone, or access features like order cancellation thru the website is inaccessible to me. it's made me consider changing carriers but i don't want the hassle of that.
-
andy
(@andyrhodes67) reported
@VodafoneUK I spoke to your customer service team last Friday You have read the trust pilot review & I have nothing to add only that I put a complaint & have still not heard from them after a week VERY POOR, WOULD EVEN GO TO SAY YOU DONT CARE ABOUT YOUR CUSTOMERS 0/10 RATING
-
Bhushan Nagtode
(@BNagtode) reported
@VodafoneUK This is frustrating that I have raised 3 complaint regarding my International SMS not working issue. But Uneducated and ill-informed customer agent call and talk bull **** regarding Network update and without my permission closed my complaints
-
Billy H
(@SteveHu39112632) reported
@VodafoneUK You've got a very arrogant tosser in your st Stephens shop in Hull... cost you a new 3 year contract customer today...
-
sabarish
(@s4sabarish) reported
@VodafoneUK - Please can someone help me with an ongoing issue I am facing and calling 191 for the past 3 days and went to the store approached your team over chat. Spent early 5 hours but no response or resolution yet.
-
Paul Trudgill
(@paul_trudgill) reported
@VodafoneUK @romankemp I’ve spent over 6 hours on the phone in the last two days would help if you had a call centre in the uk 🇬🇧 where someone might be able to answer my complaint. That should of been answered within 10 days !!
-
Biff Howard Tannen
(@CitizenJames007) reported
@VodafoneUK @WHSmith Tried this yesterday. Woman in the cleveleys shop just looked at me like a piece of **** and said she didn't know how to put the code in. Shop's a **** hole too.
-
❄️⛄️🐬Ikkle🏰Gemz🐬⛄️❄️ (Main)
(@IkkleGemzWorld) reported
All I want to do is cancel one of my two One Number connections and keep everything else! Is that really that difficult @VodafoneUK???
-
Mo S
(@thehardnoclife) reported
@VodafoneUK I have never been so disappointed in your service at your Luton branch. She used the wrong address despite having the driving licence and refused to cancel the contract. Called telephone and web chat but everyone is passing the buck! #help
-
John Law
(@Law123John) reported
@VodafoneUK Basically, you want me to give you my phone, so you can 'sell' a service to someone? OK then
-
andy
(@andyrhodes67) reported
@VodafoneUK I've DM you you like requested & still awaiting a reply poor but why am I not surprised
-
Jake Humble
(@Hake_Jumble) reported
Extremely poor experience and customer service from @VodafoneUK . Now over ten days past expected delivery date of handset with no explanation or interest in helping things along. Very quick and interested in taking the money however.
-
jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
-
JackFCB🇮🇪
(@_BoyOhBoi_) reported
Can anyone at vodafone help @VodafoneUK i ordered a phone over a week ago and it has not even been dispatched
-
jamie white
(@jamiewh60650087) reported
@VodafoneUK absolutely disgraceful customer service! Tried for 3 days now to get through to customer services….and still no nearer to the front of the que! Please employ some more staff in your call centres!! On line chat a waste of time as well!
-
Nigel Malkin 🏴
(@NigelM138) reported
@VodafoneUK Why is it so hard to speak to a customer advisor. I’ve been on hold for over an hour! Unacceptable
-
Andy Baskeyfield
(@Whiterosesam) reported
Absolutely disgraceful service yet again from @VodafoneUK Just wasted another hour on the phone to someone who refuses to raise a complaint and then says "So what do you expect a complaint to achieve?" NEVER AGAIN!
-
Rhys Macdonald
(@Rbigmac) reported
@VodafoneUK worst network out there. Had online chats and calls with several consultants who gave mixed messages but assured nothing was owed after receiving messages demanding money, despite being set up on a direct debit which comes out each month. 1/10 service steer clear!
-
ketchup boy
(@IamLeeNelson) reported
Never known a worse company to reply to twitter messages than @VodafoneUK
-
Bhushan Nagtode
(@BNagtode) reported
@VodafoneUK Never prioritise their customer and solve their issues . I am switching this network .
-
A
(@andy____07) reported
@PaddyMcGuinness Be thankful your not waiting on @VodafoneUK and @DPDgroup_news both awful
-
Krissie
(@krissie2605) reported
Order new phone from #vodafone over a week ago. Apparently there's an issue with despatching said phone (not communicsted during checkout process) but customer services can't help as they have no info either. Not good enough @VodafoneUK
-
ⲀⲛⳋⲉⳑⲈⲩⲉⲹ ❁
(@ArchAngelEyez) reported
@ThreeUK "Sorry you weren’t able to buy a Data Passport. Please try again later." Flight leaves in 1 hour.. What a truly rubbish service! Been with you for 12/13 yrs.. dissapointing. Luckily im also with @VodafoneUK... and THEY ARE GREAT!!