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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 66% Internet (66%)
  • 14% Phone (14%)
  • 11% Wi-fi (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Herne Bay, Andover, Hammersmith, London, Hackney, Northampton, Milton Keynes, Peterborough, Greater London, Luton, Wellingborough, Southend-on-Sea, Bedford, Birmingham, and Normanton.

CityProblem TypeReport Time
Herne Bay Phone 8 hours ago
Andover Phone 10 hours ago
Hammersmith Internet 11 hours ago
London Internet 21 hours ago
London Internet 1 day ago
Hackney Total Blackout 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • laurenkayxox
    †lauren-kay (@laurenkayxox) reported

    @VodafoneUK is the signal down in the Porthmadog area?! Gone from having full 4g signal to barely anything at all!

  • davegarryfish
    Dave (@davegarryfish) reported

    Another week, another 2 hour @AvantiWestCoast train. As always, sod all wi-fi, and @VodafoneUK signal was shocking too. Wtf is going on ?!?! Spent most of the journey trying to connect.

  • charlie81389135
    charlie stone (@charlie81389135) reported

    @VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?

  • Ed_Sabella
    Ed Sabella (@Ed_Sabella) reported

    @DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Why is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.

  • simondenye
    Simon Denye (@simondenye) reported

    @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

  • Kev_Bakeruk
    HighTower (Kev) :) (@Kev_Bakeruk) reported

    @VodafoneUK Hello. I have asked for the "Super Wi-Fi setting to be removed from my account as I want to control my router not use a broken app or call up when I want to change something, I asked for this to be done 5 days ago! I am on day 5 and it still turned on! I was told on Friday it was taken off my account but it's not! I am on the phone again to try and get this sorted AGAIN!

  • martynmoore
    Martyn Moore (@martynmoore) reported

    Hey @VodafoneUK, don't you think it's a little bit sad when people who hardly use X make an exception to say what a terrible company you are to deal with? Yes, me too

  • jzyb
    jas Brown (@jzyb) reported

    @VodafoneUK how can someone in one of your stores change my account from personal to sole trader is beyond me. Now saying I can’t upgrade until this is changed but no one willing to sort it out. Such poor service received in store today and through chat line

  • NewsomeKayleigh
    Kayleigh Newsome (@NewsomeKayleigh) reported

    @VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!

  • SomersetBobby
    Somerset Bobby 🇬🇧 (@SomersetBobby) reported

    @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

  • minkimeal
    🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported

    @VodafoneUK Potentially the worst network in the U.K.! Been without broadband for 4 days now and had engineer no shows and 0 help from customer service. Got made to buy a repair part to prove it was broken when it wasn’t even the cable that’s the issue !! Ridiculous

  • glastonburylove
    Music Mad (@glastonburylove) reported

    @dbcxptures I was at a festival in St Alban's last weekend and my signal just completely dropped. No service whatsoever. @VodafoneUK

  • inSacredZen
    TheSacredEast (@inSacredZen) reported

    @VodafoneUK Our broadband service ends next week. We are vacating the property and We need a return label or QR code emailed today so we can return the router. Please note on the account that we have requested this before leaving the property. Thank you! Can you come back to me asap on this.

  • JaYmZltd
    JaYmZ.exe (@JaYmZltd) reported

    Broadband by @VodafoneUK is down again. 2nd time in just under 2 weeks *27th june before* Was a couple hours last time hopefully not the same today. Cant be fun for the engineers sorting this out if its an outside job! Should have stayed with @Plusnet.

  • MrMidnight1188
    ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported

    Internet down again @VodafoneUK 😡

  • rifirth
    TykeWalker (@rifirth) reported

    @VodafoneUK can you tell me when your app will be up and running again. It says it’s down for planned maintenance which is not helpful during a business day

  • Beck15Dave
    ⚽️dave"DJ"beckett⚽️ (@Beck15Dave) reported

    I've stopped entering the @VodafoneUK rewards as I've NEVER won a single thing.... I've been asking everywhere but nobody has ever claimed to have won. Bit bollocks really....

  • laticssamuala
    david-samual (@laticssamuala) reported

    Ahh Vodafone broadband down again. What a shock. Maybe you should invest in something that doesnt cut out with abit of heat ay 🙄 @VodafoneUK

  • Tristan27856485
    Tristan Lane (@Tristan27856485) reported

    @ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?

  • rifirth
    TykeWalker (@rifirth) reported

    @VodafoneUK when will your app be back up I am trying to set a new broadband service up and need access

  • ouigee
    G McColl (@ouigee) reported

    @VodafoneUK I’m trying to find out my roaming balance. Your chat is not working. Can you DM me?

  • l3roy0
    Leoy S (@l3roy0) reported

    @VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

  • tweetyjeanie
    Jean McGeoch (@tweetyjeanie) reported

    @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

  • rafthemaster
    Richard Frame (@rafthemaster) reported

    ***** sake @RoyalMail why are your staff so useless I told him LEAVE THE PARCEL then my signal cut out as @VodafoneUK are bad. Then he gives it to my neighbour which I don’t want! @AmazonUK this counts as NOT DELIVERED I’m not pissing around waiting for neighbour to be home

  • D0C_RAY
    Scott Garner (@D0C_RAY) reported

    @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

  • Taz_Pricey
    ✨Taryn H ✨ (@Taz_Pricey) reported

    Wow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!

  • ImranBa19769281
    Mana gee (@ImranBa19769281) reported

    @VodafoneUK Third consecutive month of no proper Veryme once a month reward. It is again win a reward option, which never works and impossible to claim. This is mis-sold Broadband together rewards. Extremely unhappy. Come on Vodafone team, you can do better

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK Wonder how long that take over 2 months no internet and so many lies and disgusting customer service

  • Weespoon22
    🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported

    @VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone