Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Paddington, London, Worthing, Edinburgh, Macclesfield, Cardiff, Croydon, Aylesbury, Oxted, Wellingborough, Birmingham, City of Westminster, Leeds, Trowbridge and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Worthing |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Beccy
(@dinostar25) reported
@VodafoneUK I have had no broadband and intermittent mobile signal/data (H+ max) since 4pm. When I spoke to Vodafone for help I was told it must be a problem with my devices. Really?! What a coincidence!? Been left without data or broadband, living alone, during a pandemic.
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CreamCrackeredWordsmith
(@UrbanWordsmith) reported
Every time I asked Paul - if that is his real name - to cancel my @virginmedia, he asked why I would want to leave and go to a "more expensive" provider. Over and over again I asked him to cancel, and every time he replied with that same claim and question. @VodafoneUK 4/
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Phil Beck
(@philbeck10) reported
@StopFundingHate @VodafoneUK Don't even think about it - mobile phone and broadband with yourselves, and if you use my money to support a nationwide hate campaign, I'll be cancelling at the earliest opportunity. #DontFundGBNews
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Tina Skates
(@TinaSkates1) reported
@VodafoneUK absolutely disgusted with your customer service , I’ve had on going issues with you for the last 4 weeks and still having problems even though I cancelled my contract with you last Sunday terrible service. Are your staff half asleep as they are now working from home
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Alan Smith 🇪🇺 🇪🇸 🇬🇧 🕷
(@bigalstaxi) reported
@VodafoneUK I've been a customer of yours for over 30 YEARS. Please do not advertise on the shadily funded GB News.
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Kathleen McGurl
(@KathMcGurl) reported
@fadinfinitum @StopFundingHate @VodafoneUK I've been a customer 20 years, and ditto.
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Phaedrus Rusuk
(@PhaedrusUK) reported
@VodafoneUK Your website is down for maintenance! Can you answer my question, are there any other PAYG tariffs to switch to from PAYG1? Or is that the only one?
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CreamCrackeredWordsmith
(@UrbanWordsmith) reported
@virginmedia's Paul repeatedly told me to cancel my new deal with @VodafoneUK and stay for a reduced £30pm, which is stillmore than Vodafone are asking. I repeatedly told him I still wanted to cancel my Virgin package... 3/
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Phaedrus Rusuk
(@PhaedrusUK) reported
@VodafoneUK If the PAYG1 tariff plan hadn't changed to £1 minimum charge on day of use, it was good. Now it costs £1 to send 1 text if do nothing else that day! Adding a bundle overrides the £1 unlimited offer, so worst of both options. Change PAYG1 back to max daily or revert to std tariff.
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Victoria Anderson
(@Victori84362497) reported
@VodafoneUK Can you tell me why my credit score has still not been amended after your team admitting the error and telling me it had on the 12/12/20 please? My contract ended January 2020 and I’m still having issues with you now!!!
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Anand Bhardwaj
(@L0pHiMR7NFtkBbz) reported
@VodafoneUK Network problems in this area Vill post Bhurkura Distric Ghazipur Pin code 275203 Mob 7800772666 Its area network is so weak we can't done any important work . So please solved the technical reason.
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Elmstead Market, England
@VodafoneUK the battery on my phone is going, my contract ended a few months ago, I think. Can I get an upgrade over the phone or would I need to go into the store when they’re reopen? I can hang on until then. I have an iPhone SE.
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Chris Stirling
(@Klu_e) reported
@VodafoneUK Hi, I have been a customer for over 20 years and never had any issues. I have just checked my credit rating for the first time in a while and it is showing missed Vodafone payments from March 2020 to now, 2 for each month? I pay by DD and have never missed a payment?
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Laughingatmoronsontwitta3
(@Laughingatmoro3) reported
@VodafoneUK if you refuse to support #GBNEWS I will leave your network on the spot! #Fundgbnews
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verene f
(@vee19651) reported
@VodafoneUK the amount of hours I have wasted trying to get people to understand my problem on live chat is crazy I’ve asked to raise a complaint and got nowhere .... I can’t get through to any number it’s absolutely ridiculous customer service at Vodaphone you must know this
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Ian J. Fincher
(@IanJFincher) reported
@VodafoneUK Hello team. Are there known problems with the broadband app ? I have been having issues with it since November, but now I can’t get it to work either on my phone or tablet. Have reset the router and re installed the app, but this has not solved the problem.
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Pam Poovey
(@at_m4tt) reported
@VodafoneUK how come your 5G tariff barely goes above 300mbps ? It's supposed to have a capacity of up to 1gbps but it's never got anywhere near this.
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Tina Skates
(@TinaSkates1) reported
@VodafoneUK the worst customer service people ever !! I’m sure half of them has just got out of bed !!!
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Keith Holland
(@keithholland23) reported
@VodafoneUK - Spent 2 hours today trying to resolve poor signal issue and getting passed from pillar to post - atrocious customer service but you are not interested! I’m very angry - if you are a future customer don’t believe the network coverage checker!
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Phaedrus Rusuk
(@PhaedrusUK) reported
@VodafoneUK It's a bundle on the PAYG1 plan (tariff). It's not a separate, different PAYG plan or tariff. Your website is down! Or can a PAYG1 plan user change to Anytime or Simply PAYG plans if they contact Vodafone? Ok, I'll use the term Plan, not tariff.
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Juli Anderson
(@Calibraturbo) reported
@VodafoneUK my broadband is down and my phone line sounds like a wasps nest AGAIN, and there is no customer support at this time and no other way to log a fault, the lack of service from Vodafone really makes BT look good.
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Kyle Ross
(@KyloRoss) reported
@StopFundingHate @VodafoneUK I will find another network if you support the hate for profit GB News network. Do the right thing and don’t allow Britain to be torn apart more than it already is #dontfundGBnews
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Charlie Revell
(@charlierevell) reported
from
Othery, England
Come on @VodafoneUK what’s going on with your broadband. Somerset seems to still be out, nearly 24hrs of no updates and I’m trying to work. @OpenreachHelp #broadband #outage
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Top007
(@hamzony) reported
@VodafoneUK worst service in the UK even that I left I can’t use my phone with other network never again use Vodafone I feel sorry for customer service poor signal poor service
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Alan Smith 🇪🇺 🇪🇸 🇬🇧 🕷
(@bigalstaxi) reported
@StopFundingHate @VodafoneUK I've been a customer of yours for over 30 years and hope you're not planning to advertise on GB News. #dontfundGBnews
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JesusSavesss 💕
(@Conqueror_116) reported
@VodafoneUK How dare you guys endorse a trash company like @TalkmobileUK I will be dropping you guys for doing this to your customers. You partnered with a messy company with poor customer service, zero integrity & thieves. Do better.
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Charlie Benjafield
(@cbenjafield) reported
@BobbyMeechs @VodafoneUK I have exactly the same issue, though generally starts slowing down at about 5pm and by 11pm, it's unusable.
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amanda scaife
(@ShildonAFCsup) reported
@VodafoneUK On hold with the tech team Again ... this has been going on for almost 3 weeks. Speed was 14.1 ... then raised the issue... speed went up (surprise ) I now have a speed of 7.8 !! Less than a quarter of the guaranteed speed offered . Have to say I am very disappointed and annoyed
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Johan Larsson
(@jlarsson89) reported
@VodafoneUK just tried to pay an admittedly late phone bill and it's telling me I no longer have a phone number registered to my account. Replying YES to the text message doesn't work, and I can't log in via the website.
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Keith Schofield
(@keithschofield) reported
@els76uk @VodafoneUK Ah yes! I hate that too. It’s inconceivably poor