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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 58% Internet (58%)
  • 17% Phone (17%)
  • 12% Wi-fi (12%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Leeds, Northolt, Manchester, Paisley, Milton Keynes, City of Westminster, Enfield Town, Northampton, Islington, Walsall, Hammersmith, Peterhead, Swansea, and Birmingham.

CityProblem TypeReport Time
London Internet 5 hours ago
Leeds Phone 9 hours ago
Northolt Internet 9 hours ago
Manchester Internet 15 hours ago
Manchester Internet 22 hours ago
London Phone 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Holly_Radcliffe
    Holly (@Holly_Radcliffe) reported

    @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

  • Zarachaudhry52
    Zara Chaudhry (@Zarachaudhry52) reported

    @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

  • mhabib18
    Mhabib (@mhabib18) reported

    @O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK

  • Sim__Bur
    Crypto_Sim (@Sim__Bur) reported

    @VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me

  • Carolin85504213
    CarolineS (@Carolin85504213) reported

    @VodafoneUK your network is down in Fleet Hampshire

  • FoderCanon
    CanonBall (@FoderCanon) reported

    @VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling

  • MagivaMark
    MagivaMark (@MagivaMark) reported

    For a communications company or for any type of company @VodafoneUK is The example of the worst company. Utterly terrible.

  • danielpybus
    Daniel Pybus (@danielpybus) reported

    @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

  • robbo__8
    Lee Robinson (@robbo__8) reported

    Why is my signal absolutely terrible nowadays @VodafoneUK? Always shows full with 5g but nothing ever loads. Have to use WiFi all the time.

  • GTStevie46
    Stevie G (@GTStevie46) reported

    @VodafoneUK bunch off shithouses u can stick the £57 we’re the sun don’t shine cancel my contract

  • thespiralquirk
    Gill R (@thespiralquirk) reported

    Dearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄

  • ism_or_phobe
    Benno (@ism_or_phobe) reported

    Bought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous

  • mxtthewpxrker
    The Memedalorian (@mxtthewpxrker) reported

    @VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection

  • Cliffyboy13
    Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported

    If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

  • tonyfraser24
    tt (@tonyfraser24) reported

    @VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order

  • ericb3323
    DC (@ericb3323) reported

    @VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!

  • BritainAnon
    BritainAnon (@BritainAnon) reported

    @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

  • Graham_Wharton
    Graham Wharton (@Graham_Wharton) reported

    @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

  • KirstieMAllsopp
    Kirstie Allsopp (@KirstieMAllsopp) reported

    Anyone else had a complication with their @VodafoneUK mobile & been advised by Vodafone to swap to @LycaMobile for 24 hours? 5 Months later my son is still trying to swap back, the whole procedure has been absolute chaos & taken up days of time. Never go near Lyca!

  • harris_hamer
    Lee Harris-hamer (@harris_hamer) reported

    @vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.

  • BarnseyChr77489
    Chris Barnsey (@BarnseyChr77489) reported

    @VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?

  • BBLouisR
    Louis (@BBLouisR) reported

    @AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK

  • danharvs
    Harvey (@danharvs) reported

    @9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻

  • ceriallman3
    Ceri Allman (@ceriallman3) reported

    No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

  • neenooor
    Nina Moir (@neenooor) reported

    @VodafoneUK how can there be next to no reception on trains from sw20 to Waterloo.? On sw20 no reception on any network. It says full coverage , but you can’t do anything. How is it possible in this day and age ?

  • AlThePlebb
    AlThePleb (@AlThePlebb) reported

    @VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?

  • Navierstokes69
    Navierstokes (@Navierstokes69) reported

    @VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.

  • MikeSparkes2
    Mike 'The Caretaker' (@MikeSparkes2) reported

    @VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi

  • bryonycdc
    bryony (@bryonycdc) reported

    avoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.

  • TweetsByTamzin
    Tamzin (@TweetsByTamzin) reported

    So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.