Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Didcot, Edinburgh, Blackburn, Dronfield, Newport, Bedford, London, City of London, Ashton-under-Lyne, Shefford, Hackney, Farnborough, Bristol, Taunton and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Phone | |
| Didcot |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Blackburn |
Internet | |
| Dronfield |
Internet | |
| Newport |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Siddhesh Angre
(@mcgarrettin) reported
@VodafoneUK hi What kind of service you guys serving in India ? I'm facing so much network issues from last one week.. Using post paid plan and sti getting this problem why??
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Kent Spurs 🏴 🇬🇧
(@Kent_Spurs79) reported
@VodafoneUK your customer service is awful. I have tried repeatedly to speak to a ‘real person’ to deal with a query on my account, but keep being guided to clicking links and automated bots. My two children (under 18) have been removed from my account without my permission.
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Colin Bell
(@ColinBell2505) reported
from
Larne, Northern Ireland
@VodafoneUK could someone please contact me about my account. I have been unable to speak to an advisor and Tobi hasn't been able to help. Thanks
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Mike Ashworth
(@mikeashworth) reported
@DrMarkColey @VodafoneUK @NokiaMobile Hi. done some more research. Despite the emails from Vodafone suggesting i will be unable to make voice calls that isn't the case. When 3g is switched off voice calls will be routed via the 2g network. Not as great but still ok. Data will be ok that will be 4g.
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Kalum Perera
(@Kalump76) reported
Hey @VodafoneUK , another broken promise by your colleagues. What happened to my 8 am promised phone call. I'm waiting for one of your managers to call me since 14 of December .🤔
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wajid
(@wajid7790) reported
@VodafoneUK @ThreeUK Hi I am having issues with number split porting after moving my number to Vodafone. I have tried contacting both Vodafone and 3 both are telling me each other are wrong. Please can some one actually help?
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yoshi
(@yoshisyoga) reported
@VodafoneUK is there an algorithm on your very me rewards app? A friend of mine wins vouchers on your app every other time and I’ve never won?
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Nick Bolitho
(@changa396) reported
@VodafoneUK yet again being lied to and left on hold , 2hours and 20 mins so far today wasted , passed around and cut off , absolutely disgusting service , your staff lied to me and overcharged me , now you’re trying to get out of refunding it back
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Agatha Christmas
(@silverspanners) reported
@VodafoneUK I’d rather have it all written down so I can read through it and compare though. I’m not great at phone conversations 😬
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🦕 Nicky Neighbour
(@nickyneighbs) reported
@millihill @VodafoneUK They are the worst, in my experience.
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ruth
(@batgirljones) reported
@VodafoneUK Maybe it was because it was Christmas or whatever, but I never actually received anything. No big deal, just don't want to appear rude.
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Revd Garry Roberts
(@revdgarry) reported
@VodafoneUK having trouble access my account through app and online - anyone able to help?
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Nick Bolitho
(@changa396) reported
@VodafoneUK Call me back , you have my name , look it up on your system and you’ll see how long this has been going on for , I’ve never known such poor customer service
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Jamie
(@ygbjammy) reported
Gave notice to cancel my @VodafoneUK contract, but I now want to extend it by 1 week. So far on the customer support I have spoken to mobile, then been passed to broadband, back to mobile, to billing, and now to disconnections team. wtf!!
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Iain Hawkins
(@IainHawkins5) reported
@VodafoneUK I want to cancel the bb order placed 11 Jan but can no longer log into my account!!! Frustrating!!! I want to speak to a human not a bot
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Kent Spurs 🏴 🇬🇧
(@Kent_Spurs79) reported
@VodafoneUK So I have complained about not being able to speak to a real person and, wait for it, you’ve put me in touch with a virtual assistant. I have raised a fraud complaint and you’ve closed it out without any feedback and said no fraud has been found. I may as well just cancel my DD.
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Sunil Beri
(@sunchartist) reported
Bit of painful experience setting up new numbers with @VodafoneUK 3.5 hours at the shop and only got activation on third day. This despite having two existing contracts for nearly 15 years. Customer service seems non existent
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Iain Hawkins
(@IainHawkins5) reported
@VodafoneUK I want to cancel the broadband order I placed 11th Jan but cannot speak with anyone. Please contact me
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Kent Spurs 🏴 🇬🇧
(@Kent_Spurs79) reported
@VodafoneUK I’m at my wits end with @VodafoneUK and I’ve only been a customer since November 28th 2022. Less than 2 months and I’m already wishing I could cancel my contract.
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Stephen Cleeve
(@StephenCleeve) reported
@VodafoneUK I can't do either - your numbers allow any Chinese bot or equivalent to pretend that they are ringing from my number, the people that call me think that they are returning my call when they are not - please fix this
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𝓦𝓫𝓪 𝓯𝓬
(@albi0naces) reported
@VodafoneUK why have you sent me a contract agreement to sign but my postcode says it is not recognised?? Please help
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Kiri Honour
(@HonourKiri) reported
@VodafoneUK I've forgotten my password to my account, I keep pressing the "reset password" but the reset email never comes through. Help?
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Hanbanan
(@Hanbana88) reported
@millihill @Ngordonthaxter @VodafoneUK I upgraded with them last year. My first phone was stolen by the delivery driver. Then the replacement they sent out has a fault down the screen I told them n had to call 5 times before they admitted they didn’t have any in stock of the phone I wanted. So they wouldn’t replace.
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Loz🌸🦆 (nickname used by Anton Du Beke)
(@Lauuurraaaax) reported
@VodafoneUK I've just joined your network, topped up. On the sim pack it says about 3x data. When does that become active on my bundle or do I need to text a specific number to claim?
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Stephen Cleeve
(@StephenCleeve) reported
3 times now I have Vodaphone India call centre every time they promise to help as getting a lot of spam on one line everytime they cut me off - terrible customer service from @VodafoneUK
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Jeremy Wood
(@excitedpixels) reported
@drchriskettle @VodafoneUK It is often a bit broken.
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Lizzie Francke-Daniels 💙💛🇺🇦
(@LizzieFrancke) reported
@VodafoneUK frustrating customer service that makes trading in a phone as part of an upgrade impossible.3 store visits, 2 hours on line &only told at last visit that a code needed that was never sent.Have wasted time & now losing out on money. Wouldn’t recommend @VodafoneUK
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Eimear O'Hagan
(@EimearFreelance) reported
@millihill @VodafoneUK I've been an @EE customer for almost 20 years and always had really good customer service.
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ClaireSuzanne
(@Claire_Suzanne_) reported
@millihill @VodafoneUK @giffgaff I can get you some money off if you like as I’m already a customer. Just message me and I’ll sort it out.
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Ann&Tracy
(@annntracy) reported
@VodafoneUK I don't need help understanding my broadband bill, or a monthly text to my landline asking me if I do.