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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Didcot, Blackburn, Edinburgh, Romford, Leicester, Poplar, Bristol, Croydon, Reading, City of London, Buxton, Hackney, Glasgow, and Normanton.

CityProblem TypeReport Time
London E-mail 4 hours ago
Didcot Total Blackout 4 hours ago
London Internet 9 hours ago
Blackburn E-mail 9 hours ago
Edinburgh Internet 18 hours ago
Romford Phone 24 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mistermac97
    Michael MacAulay (@mistermac97) reported

    @hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • ParisahHussain
    Parisah Hussain (@ParisahHussain) reported

    @VodafoneUK Hi I am trying to speak to live agent, but the website is down! When will this be fixed?

  • AndyArsenal17
    Andrew 🍻 (@AndyArsenal17) reported

    Hi @VodafoneUK if it’s possible to video chat with people in space how come I struggle for any kind of decent network connection in our major cities. In the past month I have been in London and Birmingham and had to switch to free WiFi in places to get service.

  • CantCancelLuke_
    LukeHausen (@CantCancelLuke_) reported

    @VodafoneUK already having issues. Your app doesnt even work, emails never are received, the booster box doesnt connect. Insane. Good stuff, well done 👏👏 10/10 donkey 💩

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @HelenTaylo8847 @VodafoneUK Hi Helen, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.

  • bethroberts14x
    Beth (@bethroberts14x) reported

    @tiktok_uk @VodafoneUK I have charges being made to my Vodafone account that are coming from TikTok and aren’t me. Vodafone are telling me to discuss with TikTok as it’s not their problem. Vodafone should have placed a block on third party spending last…

  • cassa748
    Elorac🇬🇧🇬🇧🇬🇧 (@cassa748) reported

    @VodafoneUK Any issues with 5G in Watford today?

  • SolWielkop
    Sol (@SolWielkop) reported

    God awful experience with @VodafoneUK - despite repeated attempts to close an account they cannot take simple instructions.

  • Tanzeel_Akhtar
    Tanzeel Akhtar (@Tanzeel_Akhtar) reported

    @VodafoneUK Hello I’m trying to cancel my contract 30 days in advance - please can you call me back? Your team is unable to meet my request virtually.

  • andy_holt1
    Andy Holt (@andy_holt1) reported

    @VodafoneUK can’t believe after all this time and this day and age I’m in Southport and the Vodafone signal is absolutely awful 2026 I’m on 4g 1 bar totally dissatisfied

  • MadDal85
    Mad Dal (@MadDal85) reported

    @VodafoneUK I do not know what your game is, but my phone has not been receiving any incoming calls for a little while now. What if someone was trying to get jold of me and it's emergency? Get it sorted please!

  • jonie1303
    jonie1303 #NHSLove💙 #corbynwasright #gtto (@jonie1303) reported

    @MartinSLewis I have I moved to @lebara from @VodafoneUK this week. Vodafone didn't offer a good deal so now I am paying £3 a month for 3 months then £7 a month thereafter Saving £7 a month. My number moved over without any issues

  • MAGDY_LOAY7
    لؤي (@MAGDY_LOAY7) reported

    @VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported

    Just wondering why Three Mobile are providing me with broadband now I'm not paying when they and Vodafone consistently failed to provide me with service when i did pay them for 2 years eh @VodafoneUK @3mifi I mean the way they treated me while i was in Palermo was the worse ever ( refused to let my payment for roaming go through so I'm wandering back streets in 80 degree heat ) and their minions are trained to lie like robots - need i go on. Putting them out of business after they have insulted my intelligence for 2 years is the only option. Their complaints people are as bad as Barclays - professional liars and yes i know the government are behind my suffering. I've know it for some time and 2 punctures in a row in Dublin recently confirms it is to protect the male Ex. Yeah I'm straight

  • P17DGE
    Scott Padgett (@P17DGE) reported

    Does any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !

  • Jade_Nomura
    Jade Nomura (@Jade_Nomura) reported

    @EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK

  • mikel_funky
    Mr O (@mikel_funky) reported

    @VodafoneUK can you fix the ****** internet on your broadband FFS

  • Paul_da_Rita
    Paul da Rita (@Paul_da_Rita) reported

    hi @VodafoneUK - over the last few months your coverage has got so bad that I not only don't get a signal in my village, but I have problems in central London too. Any particularr reason for this? Given it's a business phone, it's not ideal!

  • gav_hadden
    Gav (@gav_hadden) reported

    Diabolical service from @VodafoneUK . Recently upgraded to a new plan that was then cancelled in error through no fault of my own. Had to set up brand new order at higher price then to be told activation date will not be until 28.04 Currently without any broadband. Leaving now

  • CryptoGymJunkie
    Nathan Woodward (@CryptoGymJunkie) reported

    @VodafoneUK I'm having issues with s crypto wallet that was attached to a mobile number I use specifically for crypto. Vodafone turned the phone off due to 90 days of inactivity to which I was not aware this happened. I need an email address I can send my requirements to.

  • scottmacg3469
    Scott (@scottmacg3469) reported

    @VodafoneUK Costs go up, service goes down!!!!

  • KevinRohan3
    Topi The Pops (@KevinRohan3) reported

    @Adi_Dandy_1903 @VodafoneUK 100%. I tried to switch last year, but I was £400 in termination fees which I refused to pay. They’re down to £126 now with Vodafone providing up to £200 towards them. Happy days!

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

  • hollymorgs
    Holly (@hollymorgs) reported

    @VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!

  • zu_h_air
    𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported

    @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

  • RedsfanJD
    RedJD77-78-81-84-05-19 (@RedsfanJD) reported

    @VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach

  • _Fhunner
    Fhunner (@_Fhunner) reported

    Are there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK

  • skipperburg
    Skip (@skipperburg) reported

    @VodafoneUK @MartinSLewis Vodafone cancelled my broadband in error and charging me termination fees. Nobody understands the complaint, 5 hrs on phone not resolved. Customer service dreadful, can you investigate them for bad service?

  • macon1375
    Mark Connolly (@macon1375) reported

    Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK