Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 05/28/2025 01:20

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Croydon, London, Exeter, Islington, Glasgow, Sunderland, Brentford, Reading, Dublin, Hackney, Flint, Enfield Town, Bristol, Bushey and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomExeter Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BrigidBaker Brigid Baker (@BrigidBaker) reported

    @VodafoneUK no service again. What’s happening in Surrey area?

  • TonyFord1965 SickSwan (@TonyFord1965) reported

    @Mikeypoodle @annaberu @VodafoneUK I got one to a number I haven’t given to the NHS. They’re misusing emergency protocols to send out blanket messages to everyone.

  • loujenkins94 Louise Jenkins (@loujenkins94) reported

    @VodafoneUK Hi Keely, your link has sent me to is a virtual assistant which doesn’t help me at all. If I can’t get this sorted this morning then I will need to go to the shop and get my replacement from there.

  • therealshane__ shane (@therealshane__) reported

    @VodafoneUK the only thing more useless than your broadband, is your call centre. Line doesnt work, you cant hear anyone. Absolutely useless.

  • 57_dope Rebecca (@57_dope) reported

    @VodafoneUK Vodafone have not help me replace my list handset and I’ve waited over a month now this is not acceptable plus I was charged direct debit and I’ve paid upfront of 70 quid this garbage my partner is vulnerable and dependent life and death

  • WeeFatShug WeeFatShug (@WeeFatShug) reported

    @Emmelin47519263 @VodafoneUK Have also posted my severe discontent with this bunch of charlatans. Never get another penny from me.

  • theadiemorr Adie Morris (@theadiemorr) reported

    @VodafoneUK Pt2 you ring them back it connects but no one speaks even shitter service.

  • MOUDI34150341 MOUDI (@MOUDI34150341) reported

    @VodafoneUK @romankemp @ITV Hello I'm Mahmoud from Egypt I have a bad experience with Vodafone Egypt I already have 36 GB, but the internet service is not working .There is no interest in customer problems.There is no respect for customers by the customer service staff.

  • theadiemorr Adie Morris (@theadiemorr) reported

    @VodafoneUK 2nd line HBB support

  • itzSayKriDD SAYKRIDD (@itzSayKriDD) reported

    @VodafoneUK I'm done this countless times, I'm sick of this same **** service

  • pawan0097 Ankit Vashishtha (@pawan0097) reported

    Unable to get activated ISD tariff on our Vi Corporate connections in Delhi, IN. Requesting Vi team since past few weeks. Neither account manager nor the team able to provide info or activate ISD tarriff on corporate Sims.@VodafoneIdeaIN @VodafoneGroup Please help !! @VodafoneUK

  • theadiemorr Adie Morris (@theadiemorr) reported

    @skybluekris @VodafoneUK I’ve had disconnections and shite speed for months. So don’t expect anything to happen soon. Absolute shite service

  • zahradx Zahra (@zahradx) reported

    @VodafoneUK #VeryMeRewards hasn't been loading in over a week. Can't access any of my rewards or even go into the veryme rewards on the app. Help??

  • SaySamah SamahSay (@SaySamah) reported

    The worst customer service I have ever experienced in my life! Is with @VodafoneUK I cannot believe it!! Story time soon coming to insta…

  • Navaleye1 Navaleye (@Navaleye1) reported

    @VodafoneUK Your automated help system keeps taking me round in circles. I have £15 credit which I wish to turn into data. How do I do that?

  • Navaleye1 Navaleye (@Navaleye1) reported

    @VodafoneUK Vodafone. My first impression of your network is very good. Strong signal and reliable BUT your online help system looks like it was designed by a 15yr old. I've only raised one simple newbie question and I can't get an answer

  • torbennett_ Tor (@torbennett_) reported from Saltburn-by-the-Sea, England

    Disgusting service from @VodafoneUK 😠

  • theadiemorr Adie Morris (@theadiemorr) reported

    @VodafoneUK @VodafoneUK have reached a new level of **** service, was supposed to have received a call Friday, didn’t happen which I already knew. Then the send a message to say will call but hang up in 1 sec so I couldn’t answer. How **** is that?

  • silwin silwin (@silwin) reported

    @VodafoneUK you’ll let me down big time. Left me stranded abroad asking me for £33 payment to resume my services. WoW. You’ll leave people high and dry.

  • DoolanPete petethebeat (@DoolanPete) reported

    @VodafoneUK All I want for #MerryChristmas @vodafone after 4 months still unable to get my billing correct taking payments from wrong bank account + breaching my data #databreach by sending bills & private data to 2 wrong addresses. Useless Billing support service #CustomerService

  • ArronBlade90 Arron (@ArronBlade90) reported

    @VodafoneUK have you got problems with billing at the moment? Been trying to pay my bill for an hour and it’s not working

  • nitin1run Nitin Sharma (@nitin1run) reported

    @VodafoneUK @romankemp @ITV As discussed, VI customer care against SR No 3-111633612462 (+919313420889). Finally he also advised me to pay the full bill amount asap what I didn’t used and same I denied to pay coz it’s totally unethical due to changed monthly rental plan without confirmation of customer.

  • TransBoting TransBoting (@TransBoting) reported

    @VOXI_UK @VodafoneUK who ******** cunting ******** do you think you are to send me unsolicited booster jab messsages to my phone without asking????

  • NismoJules Jules19* (@NismoJules) reported

    @greeneyedmum @DisabledJourno @VodafoneUK I had my first hassle since July today from nhs booster, I'm on Vodafone. Never had a text from that before.

  • Anup_Shr anup sharma (@Anup_Shr) reported

    @VodafoneUK Can you check the network profile and files as issue on Vodafone side. All other networks able to call these numbers. How on earth ofcom allows you to do business with such poor technical issues

  • ciannegcx Cianne Cass (@ciannegcx) reported

    @simonhowes @VodafoneUK @arribadetoda Phones can only receive messages with a SIM card, provided by a network provider…

  • bat_eyed BlueEyedBat (@bat_eyed) reported

    @VodafoneUK goodbye Vodafone. 5 phones on contract with you. Spam booster text from the government yesterday that I didn’t ask for. I’ll be moving our contracts away from you in January. 20 years down the pan.

  • osde8info Clive Da (@osde8info) reported

    help @VodafoneUK i have a @VOXI_UK account and your proxy is blocking @deviantart as an 18 site BUT i cant create a vodafone account with my mbl num to unlock 18 content what can i do ?

  • itzSayKriDD SAYKRIDD (@itzSayKriDD) reported

    Honestly, @VodafoneUK is AWFUL, the services are terrible, I been trying to leave my contract for over a month and STILL won't allow me. I'm not even in a proper contract, it's a joke

  • Patel1Malisha Malisha Patel (@Patel1Malisha) reported

    @VodafoneUK Hi Vodaphone, our internet has gone down, trying to navigate the 'chat' not very helpful! Any reported outages?