Vodafone Outage Report

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Edinburgh, Enfield Town, Manchester, St Helens, London, Batley, Walsall, Didcot, Bristol, Dublin, City of London, Islington, Exeter, Croydon, and Uxbridge.

City	Problem Type	Report Time
Edinburgh	Phone	3 hours ago
Enfield Town	Internet	4 hours ago
Manchester	Wi-fi	4 hours ago
St Helens	Phone	8 hours ago
London	Internet	13 hours ago
Batley	Internet	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Scott 🐝 (@Darrenjs68) reported 12 minutes ago

  @VodafoneUK It was a terrible mess. Take it off your list. Now.

• 
  stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported 16 minutes ago

  @VodafoneUK Vodafone are useless months they promised to connect broadband and lied, never got it done went to Plusnet they were great , now Vodafone bill me £70 they can go to hell they cost me much more in lost work they can take me to court for it and explain their ;lies and scam

• 
  El Oğlu⚡️⚡️ (@erhanoksuzz) reported 16 minutes ago

  fellas what ever you do, never choose #vodafone @VodafoneUK JUST DONT BUY ANY PACKAGE FROM THEM! ALL THEIR ads ARE JUST SCAM!

• 
  Seani D’man (@LoverSeani) reported 16 minutes ago

  @VodafoneUK I did and they haven’t a clue what’s going on, I also called them again today and they said emergency lost/stolen only... I’ve NO signal at even though when I log in to my account my ported number is now there the sim now can’t access the network manually or auto? V CEO 📧 please

• 
  Cihan Demir (@cihandemirdm) reported 19 minutes ago

  @VodafoneUK Vodafone Turkey's internet home Engin Aksoy, ( @EnginA72 ) chaired been a customer. Vodafone does not deal with customers and operations in Turkey. They offer the worst service.

• 
  jnine (@jnine07) reported 22 minutes ago

  @karmerkarmz @VodafoneUK I was with Vodafone I never had any signal called them month after month, rude and unhelpful customer service, then my daughter had an asthma attack at school and they couldn’t reach me because I had no service when at home.

• 
  Catrin Mangan (@catskiev) reported 22 minutes ago

  @VodafoneUK She has never set up her account online and with her phone cut off how would she do this?

• 
  El Oğlu⚡️⚡️ (@erhanoksuzz) reported 23 minutes ago

  @VodafoneUK I really had enough if ur s*** internet connection! I left my 14 years of network ( @ThreeUK ) and transfer my number to you guys for better connection but I'm having worse connection now!!! If I wasn't planing to go abroad, the first thing I would do is leaving you

• 
  jnine (@jnine07) reported 27 minutes ago

  @karmerkarmz @VodafoneUK I wrote to my MP and the CEO of Vodafone phone I have a friend that works for the bbc, I took my complaint as far as I could! In the end they ended my contact and refunded my money, but such a palaver Terrible company only care about money!

• 
  Alice (@SuperbloomAl) reported 27 minutes ago

  @VodafoneUK Can you explain why £25 as only just been took out my bank, even though I paid the up front cost last month? Because now I’m in overdraft and that’s causing me problems.

• 
  Damien & Emma (@damienandem) reported 27 minutes ago

  @VodafoneUK Hi, I need help regarding a blacklisted handset, who do I need to speak with ?

• 
  Matt (@mattv1959) reported 29 minutes ago

  @VodafoneUK Just as I thought another load of crap from another Vodafone employee (alice) I doubt it’s even your real name ( mind you if I worked for a cowboy outfit I wouldn’t give my real name) thanks for nothing yeehaa!!

• 
  C William (@CWilliam88) reported 33 minutes ago

  @KarlFloyd28 @VodafoneUK Cheers Karl, how did you do it? The website or customer service or a shop? Seems like a pretty good deal

• 
  🇮🇹Perfect Symmetry🇬🇧 #KBF #KIF- Arrest UK Gov (@Prfect_Symmetry) reported 34 minutes ago

  @VodafoneUK Your adviser clearly lied to place my order. I have lost £200 worth of headphones due to negligence of your adviser, now I am wasting 20 days because of another adviser, I keep getting lied to, and the network service isn't good as it used to be. This is not good enough.

• 
  Catrin Mangan (@catskiev) reported 37 minutes ago

  @VodafoneUK I’m not sure she will be able to do that, could she use it just to add me onto the account to help her?

• 
  DT Al 🚚 (@DTAl1928) reported 37 minutes ago

  @DavieTommo84 @VodafoneUK @EE If you like o2 then look into that but don't be cheap with tesco mob. Far too slow.

• 
  Peasant of Grime (@karmerkarmz) reported 39 minutes ago

  @jnine07 @VodafoneUK Mate, I’m not impressed at all. Shocking! It’s going to customer relations now. Absolute wrongens. And apparently they’ve requested a manager call in 24hrs. Let’s see if I even get the call. What’s the bettings they tell me the same exact thing ? All these companies are crooks

• 
  alastair falk (@alastairfalk) reported 39 minutes ago

  @VodafoneUK absolute disgrace! 6 days broadband issues , ticket cant be raised because of message you can’t remove saying it’s a local problem and people on four consecutive days have told me they are raising a manual ticket which the engineers say they have never received.

• 
  Eileen (@Eileen34047365) reported 40 minutes ago

  @VodafoneUK Thank you but you did that yesterday like I said and now it’s become worse and to top it off on the app you say I am out of contract when we only just renewed with you in November so I can’t claim against it - honestly wish we never did renew

• 
  Dami Titan (@DamiTitan) reported 41 minutes ago

  @VodafoneUK On top of my original issue they are still trying to charge for a Phone line that has been disconnected despite the contract being paid off and all sorts. Customer service is not good at all

• 
  Elliott🙄 (@Sweetboy_lighty) reported 42 minutes ago

  @VodafoneUK @VodafoneGroup been trying to contacted you for 4 days now to change my WiFi to my mew address can someone contact me please or I’ll just cancel all my direct debits I don’t want to speak to your robot either 🙄

• 
  jnine (@jnine07) reported 45 minutes ago

  @karmerkarmz @VodafoneUK Tbf I hope that they help you🙏🏾

• 
  DT Al 🚚 (@DTAl1928) reported 48 minutes ago

  @DavieTommo84 @VodafoneUK @EE No. It is on the o2 network but it's a lot slower . A way to explain it using EE is on their 4g network...EE have cheaper contracts on their network that are restricted to 60mps. If you pay more you get their proper 4g service which is basically double.speed 4g....

• 
  Ryyyyyyyy (@Ryphilday121) reported 49 minutes ago

  @VodafoneUK had a phone call from "customer relations" what a joke. My next phone call is February? I'd like this escalated, and someone more senior to contact me please!

• 
  Richard Williams (@Richardwilli68) reported 51 minutes ago

  @VodafoneUK Hi I need to report our broadband has gone down the postcode is FY4 5DN. It’s been down for around 4hrs

• 
  Seani D’man (@LoverSeani) reported 54 minutes ago

  Hey @VodafoneUK your little sister @TalkMobile has messed my PAC port in up I’ve no network at all and my calls are still going to @ThreeUK voice “please check the number and try again” HELP!

• 
  ♕◦˚{$ћаииøи}˚◦♕ (@Irish__Tigeress) reported 56 minutes ago

  @VodafoneUK I am having trouble receiving calls I can phone out but everytime someone calls me goes straight to voicemail

• 
  Fish and the C64 (@CFSpeedwagon) reported 58 minutes ago

  I hate @VodafoneUK with a passion! How can you sell phones minus charger and headphones then take 2 months to respond to complaint?? Time to switch methinks...

• 
  🇮🇹Perfect Symmetry🇬🇧 #KBF #KIF- Arrest UK Gov (@Prfect_Symmetry) reported 58 minutes ago

  @VodafoneUK Mate, I used to work for VF, stop giving me crap. When you place a delivery order, you do reserve the device on Halo. You can't play with me, I know exactly how VF works from the inside. Stop the corporate bullshit and start giving me solutions.

• 
  Stevie G Loyal (@lrussell2) reported 1 hour ago

  @VodafoneUK I found out that there is a problem. Thanks 👍