Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Oxford, Taunton, London, Ringwood, Didcot, Birmingham, King's Lynn, Glasgow, Portsmouth, Swaffham, Hampstead, Manchester, Bristol, Belfast and Sandhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Taunton |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Ringwood |
Phone | |
| London |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Güdmensęy
(@KadAh_King) reported
@TheFCA you need to start looking at what @VodafoneUK are doing bcos why would they have the power to increase a customer billing for an active contract that has already been signed without the customer’s consent & approval. This is a whole new kind of deception. An act of fraud
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Julie Jackson
(@julesj74) reported
@VodafoneUK Over 4 hours trying to get an issue resolved that is still happening. Complaints form not loading and I must of spoken to every department apart from complaints which seems to be non existant
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Josh Williams
(@YoshieBoi) reported
@VodafoneUK you can not be serious - I have literally just transferred over to you & within weeks you want to put my 24m sim only deal up & charge me £10 for a call I never made - then proceed to indirectly call me a liar! #Complaint #CustomerService
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Michelle Keable
(@mchllbo) reported
@VodafoneUK will there be PAYG sims for sale at Glastonbury festival if we get there and don't have a good signal
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G A V (The GeeDubb) 📺 📻 🏳️🌈 ♿
(@imgavinwwilson) reported
@VodafoneUK Your "store locator" facility is NOT working on the Vodafone website. Need a direct branch phone number to speak with someone before I make the journey there 👍🏻
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Waltolla
(@Waltolla9999) reported
@VodafoneUK I’ve left BT to join your broadband due to a good deal. No problems for 2 years with @bt_uk. Been with #vodaphone 2 weeks and already my internet has gone down. My ASD kids are so upset right now. Completely regretting the switch right now
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O'Maoilbheannachta
(@Blessing1973) reported
Hey @EE @VodafoneUK Are you using this number +442896918935 to offer 40% off contracts? If not it's an awful attempt at a scam. If so, then it's an abysmal call centre.
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Ovacik06 💙🇺🇦-Support NHS
(@Ovacik061) reported
@vodafoneuk so you provide a **** I telnet service, goes down regular, but you choose to increase your charges for a even more **** service! If this isn't a sign for everyone to dump you!
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Wilma Maury
(@MauryWilma) reported
@VodafoneUK NO, PLEASE CAN YOU HELP :(
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Karen Salter
(@karen_engstrand) reported
@VodafoneUK I placed an order 8 days ago and have signed agreement, direct debit etc set up. I am still waiting for my order despite the handset being advertised for next day delivery. Customer service is non existent!!!
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Brian
(@brimalxx) reported
@VodafoneUK why has my line rental gone up 4.50 for nothing and yet @lebara thats on your network can do a 12gb price plan for 4.95 with free roaming??
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thinkbroadband.com
(@thinkbroadband) reported
We're seeing a few reports of persistent problems with @VodafoneUK customers' broadband services but can't pin down what/where/why. Anyone got problems? We're not talking about the outage a few days ago. Please reply to this tweet with rough location (area of the country),…
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Josh Durr
(@joshdurr) reported
@VodafoneUK Internet service really slow. Has been since Monday - can't download files using data or login to teams calls in work. Really poor service
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David Short
(@davidshort63) reported
Whatever the question, chatbots and online chats are not the answer. Had shocking customer experiences with both @VodafoneUK and @ScottishPower in the last few days. Please can I actually talk to someone in future. It works so much better.
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Imran
(@Imranronnie_) reported
@VodafoneUK usually get my bill on 13th every month. My contract ended 27th March and I was told I’d get a final bill (credit this time) but haven’t received an email or anything. I can no longer log into my Vodafone app and I’d rather not call. Can you help? Thanks
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Baba Yaga
(@Jemade11) reported
@VodafoneUK woeful customer service. Bordering on disgraceful. I will be switching to another provider asap . Fuming
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Robert Brown
(@RobertB29814867) reported
@VodafoneUK I was in your Aberdeen store (Bon accord) on Tuesday and the young woman there was amazing got me an amazing deal on iPhone 14 pro max ..best customer service ever , sadly I did not get her name
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Project Cao
(@project_cao) reported
@VodafoneUK complaint put in about customer service regarding no internet and how I had broken promises with time frames etc. I then get message from complaints department yesterday with a time slot to call me today. Waited in 2+ hours and no call. literally depressing. #awful
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Mike 🏴
(@mjdo27) reported
Cracking @VodafoneUK have put their broadband prices up when their service is absolutely dog.
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Bulldawgz777
(@bulldawgz777) reported
The great @VodafoneUK rip off! Want a contract, speak to someone in 2 mins flat! Want to cancel a contract, spend 2 hours on the phone, 90 minutes on a chat and stores can't help. Either it's incompetence or your cancellation team is struggling to keep up with the exodus!
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BEAMS Consultants UK
(@BEAMSEDU) reported
@VodafoneUK It appears there has’en a massive data compromise within ur system . A very long standing (over 23 years) Vodafone account been hacked, number 07…………447 been highjacked by shutting down account with Vodafone, service removed. Store level no support but sorry.
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Colette Kelly
(@collie0831) reported
@VodafoneUK so you send a debt collection letter to my son that's a customer service error on your side. Keep him on hold for 20 mins, admit it's your error, transfer the call then cut him off. Poor.
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A Random
(@randomname17386) reported
@VodafoneUK No never. You just address them to “the occupier” why?
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Dominic Littlewood
(@DomLittlewood) reported
@VodafoneUK a probably the worst customer service ever!
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Güdmensęy
(@KadAh_King) reported
@VodafoneUK you lots don’t even care about customers. You make it difficult to terminate a contract with an unreasonable termination fee but you’re happy to say they signed to pay for an agreed period though you modify the costs they didn’t sign up for the same contract length
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Chris Moore
(@Chrism00res) reported
@VodafoneUK absolutely had enough of your business! Upgraded my broadband in January and since then you have been charging me for 2 lots of broadband & I have phoned so many times & told you will cancel the old one and credit me - today you take yet another payment! Shocking!
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.
(@h4ndesh) reported
@VodafoneUK you’re service is so bad for me I can’t wait to leave you next month
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Aammanda
(@AviatressMiles) reported
@VodafoneUK why is my phone not working abroad? It always used to but isn’t now. Please help need my phone abroad.
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alison
(@astrastar22) reported
@Amandamegs1974 @VodafoneUK @ODEONCinemas well due to the criminal activities being used i as a paying customer can mot claim rewards especially given the network wifi has been down in portsmouth for almost two weeks cant get my iphone backed up national crime bureau invokved but why shoukd l keep loosing out
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Alex Ellis
(@alexellisuk) reported
@YesCompSols @VodafoneUK I'm only getting 9% of what I pay for tonight,. The issue is that @VodafoneUK promised 1Gbps and have just bumped the prices 15% up to 40 GBP / mo.