Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Worcester, London, Croydon, Dumfries, Middlesbrough, Birmingham, Cardiff, Halifax, Didcot, Caerphilly, Fulham, Bristol, Newport and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester |
Wi-fi | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Dumfries |
Phone | |
 Sydney |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kevan Moore
(@Kev30884) reported
if you have @VodafoneUK broadband and you break your phone, and pay monthly they refuse to renew the broadband until the balance is cleared. 10 years customers get treated like **** because they can't afford to pay a screen repair off in one go imagine if its a £300 screen.
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Erica (il pesce viene con patatine?)
(@EricaMontrachet) reported
not answering me how they are gonna match that when they don’t have my DOB in the acc. I sent in my ID, they lost that, I sent in another, and today they tell me they can’t help because “Your DOB doesn’t match.” @VodafoneUK you are a joke and an identity theft.
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Miss BooBaa Brown☀sunbearmoonbear,and Mr.Sparkle✨
(@boobaa_brown) reported
@VodafoneUK Awful customer service Vodafone. All I want is a return bag to send my faulty phone back. Webchats, t.o.b.i, eventually a human, put through to yet another department, I haven't got time for this!
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Paul
(@Paul1410) reported
@VodafoneUK hello still waiting for a DM response to my question re service interrupted
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Justin Lim
(@myringsonfire) reported
See @VodafoneUK broadband is absolute garbage today, BB keeps disconnecting, meaning no home security is working
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IFNmedia.com
(@IfnmediaC) reported
@kirstinwoodart @VodafoneUK Revere problem here in Islington
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Paul
(@Paul1410) reported
@VodafoneUK when will service be restored to IP22?
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Kevan Moore
(@Kev30884) reported
Wouldn't mind but you pay for a promised 72mbps and get half that, they keep saying we'd get engineers to help but that never materialised Just stay away from @VodafoneUK broadband. With other providers you have the right to cancel due to poor speed, these expect payment before
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🇾🇪InkedNationMUFC🇾🇪
(@Mark_EC7) reported
@VodafoneGroup @VodafoneUK please sort your 5g network out, every time I'm in a 5g area I have to turn it off as it never bloody works.
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Ellis Salsby Ltd, Events, Live, Virtual and Hybrid
(@ellissalsbyltd) reported
@VodafoneUK as you are ceasing the sure signal service, Does that mean I need to change provider? 😳
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Fuzzy Dunlop
(@Mynus_crack) reported
@VodafoneUK Vodafone UK you're customer service is absolutely appalling. On the phone today for 45 mins and still no resolution. Call taker wouldn't let me speak to a supervisor.
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🇾🇪InkedNationMUFC🇾🇪
(@Mark_EC7) reported
@VodafoneUK It's KT70YH there are 2 of us with the same problem, I'm using a Sony Xperia 1ii and he is on the new iPhone, this is not an isolated incident
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Martin Law
(@MartinL48811652) reported
@VodafoneUK Hi I messaged your team but I realised the issue was a local one. As in the cable had come out of the back of the router whilst I was in a different part of the property.
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🇾🇪InkedNationMUFC🇾🇪
(@Mark_EC7) reported
@VodafoneUK I am at Hampton Court Train station which is in a 5g area and it still doesn't work
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Brent Dearle
(@brentyboy55) reported
@VodafoneUK can I have at least a half decent diabolical signal in RG14 7BH instead of no signal at all. Thanks
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Josh
(@Josh_r14) reported
@VodafoneUK broadband at our new house, no engineer has been, not working properly, spoke to you and you said the socket was dangerous but are not sending an engineer out! Shocking service! Wish to cancel
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mslolafit
(@L_Temple_Adeoye) reported
@VodafoneUK after 20 years it’s time to move ! Been on the phone for 35 minute with that silly Sony “take me away” I just need to get a PAC code. Officially drained and you are not a monopoly. The service is truly terrible
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Kevan Moore
(@Kev30884) reported
@VodafoneUK Well, I just spent an hour with the complaint live chat team being told there is nothing they will do or can do. I'd have to be 3 weeks without Internet. So I've had no choice but switch providers. It was easier as all bills were in one.
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Kerry Smith
(@BooBerrie) reported
@VodafoneUK @VodafoneGroup thinking you’ve cancelled a contract by paying over £700 only to have to tell you that it’s added as a credit, has never been cancelled & if I wanted to cancel I’d have to pay another £200!!! Livid isn’t strong enough for how I feel right now!!!
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John Knight
(@WorldofKnight) reported
@virginmedia No. I've given up - I don't have wifi and no one can tell me when I will from @VodafoneUK or why I am paying for disconnected service from @virginmedia
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Liam McCabe
(@liamrun) reported
Competition time #noprize but is there a worse customer service provider than @VodafoneUK
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mambo
(@MamboBears) reported
@VodafoneUK I need to return a phone I brought from you because its FAULTY and your Web advisors say they can't help me. WHAT AM I MEANT TO DO HERE? Stores are closed! And my 30 day period to return the phone is running out 😡 help me please
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thinkbroadband.com
(@thinkbroadband) reported
@macinteractive @VodafoneUK Dynamic IP address service, so no surprise. A dyn dns service may help you as tool can use domain names.
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Becky
(@B_Colem) reported
@VodafoneUK thanks for a smooth takeover of my broadband today. Glad to have left the poor customer service and high prices provided by Sky.
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♡A M Y♡
(@Sold_you_a_lie) reported
@VodafoneUK I'm unable to log In or Chnage password ect. I also have other issues I need to talk with you about but can't until I log in as I've been unable to pay by bill for over a week now as your systems won't log me in or isn't the correct bill
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Jeremy
(@Jeremy_232323) reported
@VodafoneUK Slightly worried just how difficult it is to reach out you by phone no. 191. It was doing EVERYTHING to prevent actually talking to someone. When it finally did start ringing the line went dead after 1 minute. Also, the Webchat link you texted doesn't work.
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pamela hattersley 💙
(@pammyhatt) reported
@VodafoneUK Hilarious! You try to get me to DM you on here and then tell me to call you! As if I’m going to waste another 3 hours of my life like I did on Saturday...Forget it .. I’m going to cancel ALL 4 of my contracts with you.... and report you to @ofcom please raise a complaint
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Erica (il pesce viene con patatine?)
(@EricaMontrachet) reported
@VodafoneUK mixed up my old and new acc, changed settings and gave the new acc a new life (random DOB and PIN) now I have no access. They wouldn’t let me see the acc details/cancel the service/make complaints because security details don’t match. Insisted I send in my ID while
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🇾🇪InkedNationMUFC🇾🇪
(@Mark_EC7) reported
@VodafoneUK Can you please explain to us why both phones come up with 5g in the cell information corner and we have to turn it off to be able to use the network
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Terence Meghani Official
(@MeghaniOfficial) reported
@VodafoneUK @VodafoneGroup I have now contacted CEDR to resolve an ongoing issue. 1 year on and still having to spend hours on the phone resolving an issue that was supposedly resolved!