Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 12/08/2025 01:10

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Aberdare, Milton Keynes, Huddersfield, Christchurch, Glasgow, Willenhall, Leeds, Manchester, Tower Hamlets, Oxford, Sevenoaks, Hammersmith, Athy and Dublin.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomAberdare Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • arnoboko Aaron (@arnoboko) reported

    @VodafoneUK have swicthed my number today but are now 2 days late sending me my new sim! Can't make calls or receive texts now. Nobody can tell me what's happening,.worst customer service yet & its been 3 days with them!

  • LeverGav Gav Lever (@LeverGav) reported

    @VodafoneUK @_tiahusbands Yeah robbing people when they cancel contracts and still demand 2 years after changing my contract to my ex you chase me for the money she owes

  • laurencappiello Lauren Cappiello (@laurencappiello) reported

    @VodafoneUK All this does it put me back in touch with the live chat. I’ve been on the phone now for 1 hour 20 minutes being passed around. I’ve spent nearly 20 hours in the past week trying to sort out an issue with you for our business account.

  • KeriAnnSmith3 Keri-Ann Smith (@KeriAnnSmith3) reported

    @VodafoneUK is shocking. I’ve spent 2 hours messaging bots and still no help. 10 days for a new contract to become active is disgusting

  • AlastairA Alastair A (@AlastairA) reported

    @OpenreachHelp Yes, well I kinda thought they should be able to book one too! But, apparently not... So another day has gone by that I'm paying for non-existent Internet from @VodafoneUK and with no acknowledgement or plans for a resolution. Sigh.

  • CBMullins83 Chris Mullins (@CBMullins83) reported

    @VodafoneUK Hi guys, I read somewhere your no longer supporting 3G service, however my phone keeps switching to 3G and I can’t access most of online services, how do I stop my iphone 13 pro from using 3G network? Thanks

  • jofo198512 jofo1985 (@jofo198512) reported

    @VodafoneUK I will do this, hopefully a complaint can be logged successfully this time rather than ignored. Disappointed in vodafone, i will be canceling all my familys vodafone contracts if this is not sorted this time.

  • RogersonSteve Steve Rogerson (@RogersonSteve) reported

    @VodafoneUK I guess I won’t be taking out any more plans with you then. This is a disgraceful way to treat long-standing customers for their loyalty.

  • KatieHirst7 Katie Hirst (@KatieHirst7) reported

    @VodafoneUK She doesn’t have twitter but she’s messaged on Facebook messenger, please help! She’s sent the screen shot of this

  • frankensteirer yoo hoo (@frankensteirer) reported

    @OpenreachHelp It's 3 months now since I raised issue @VodafoneUK not fixed only house my street not able to get 900mb vodafone/openreach confirmed I should can you not force them to fix its restriction of service to disabled clinically extremely vulnerable it should be available

  • glenbo_mm glenbo (@glenbo_mm) reported

    @VodafoneUK i'm getting fobbed off once again? Why is it so impossible for me to speak to somebody, absolutley pathetic and shambolic customer service. A mobile phone company that nobody can talk to. Pathetic

  • rach_barnett123 Rach (@rach_barnett123) reported

    @VodafoneUK hi, is the broadband down in CF61 area? My nan has no WiFi. Tried resetting router etc but nothing working

  • DevereuxInfo info_devereux (@DevereuxInfo) reported

    @VodafoneUK That doesn't work. My pin and password are no longer recognised! The account has been switched without permission. You need to address the problem

  • workwithjuice Juice Hospitality (@workwithjuice) reported

    @VodafoneUK Again..you're a phone co..you have a customer complaining..you..make..the...call

  • cog_botherer Cog Botherer (@cog_botherer) reported

    Hello @VodafoneUK my newly upgraded iPhone has an intermittent fault. Visited you Mcr store today. I’m unconvinced that the problem will be solved and the service was atrocious - except for the chap on the door who was cool. Please DM me. Tia.

  • squarebear99 Jon Davies (@squarebear99) reported

    @VodafoneUK I'm trying to login. I know my username and password but for added security you insist on texting a landline number at an address I've not lived at since 2003. Every vodafone agent I speak to tells me it won't happen again. But it's just happened again.

  • st_mccabe Steph Mc Cabe (@st_mccabe) reported

    @VodafoneUK having constant intermittent WiFi drops - now on my 3rd engineer visit in two weeks (although I have to call back to book this appt later - yet another hour on hold no doubt). Can't do my job because my calls keep cutting out! It's been like this for months. Help!

  • kiraswurld kira’(kai•ray)𖤐BLM (@kiraswurld) reported

    @ImaginaryCard @VodafoneUK no seriously i get no service

  • mrsutel Mr SUTEL (@mrsutel) reported

    @VodafoneUK Vodafone problems are the same everywhere. If you don't want to wait more than 1 hour, it makes sense to choose another operator.I am waitin in Vodafone Branch more than 1 hour…

  • st_mccabe Steph Mc Cabe (@st_mccabe) reported

    @VodafoneUK Haven't had stable connection in months, now have a job that relies on video call connection and have had 2 engineers visit in the space of two weeks, and been told all is fine - still dropping connection. Losing patience with this awful service. #vodafone #badconnection

  • DeltaCypher DeltaCypher (@DeltaCypher) reported

    @VodafoneUK i put in an unlock request for an old iPhone 3GS months ago and have heard nothing back, I tried a second time and was told it was being done but still it won’t take my o2 sim, would you be able to help me get it unlocked?

  • ShirlsCorcoran1 klopphugs (@ShirlsCorcoran1) reported

    @VodafoneUK I have been a customer for over 4 years, always paid my bill on time and this time I asked to change my payment date as I was struggling to pay on-time, my payment date was changed now I'm being charged a late payment fee even though my bill is paid before it's due!!

  • Siany_84 Sian Spencer (@Siany_84) reported

    @VodafoneUK what's going on with home broadband? I've had no internet for over an hour, been trying to get help through chat for 40 minutes and even when I'm connected to an agent after waiting ages nobody is actually responding to me. Terrible service!

  • pj7857 Paul Judd (@pj7857) reported

    @VodafoneUK trying to get a pac code out of you to move my daughter away from your abysmal service....I'm sure it would be easier to get a **** off the pope!

  • NathanBSuk Nathan Peake (@NathanBSuk) reported

    @VodafoneUK you use the @CityFibre network yet don't use ipv6, why? cityfibre has 100% support for it. @noIPv6

  • inthecloset Kemmmy ✨ (@inthecloset) reported

    So I have my PAC code finally from @VodafoneUK they offered me £120 for the "fhgd and as a goodwill gesture" plus a refund of £8 for "loss of service" 😐 apparently, line rental billed at £1 per day. I'm going to find a provider that won't loose my number for 8 days!!

  • ashrafrahman13 Ash Rahman (@ashrafrahman13) reported

    @VodafoneUK My internet is down for the past 5days no help from ur Vodafone helpline called 3 times was on the phone for 1hour 20 mins last night, if it is not fixed this week I am complaining to ofcom, shocking service by your company

  • KeriAnnSmith3 Keri-Ann Smith (@KeriAnnSmith3) reported

    I took an extra contact out @VodafoneUK last Wednesday and am still waiting for my data to work seven days later!!! Been told it could be another seven days until it’s fully working!!!! And it could take up to 48 hours until a manager calls me. Very poor!

  • pdkmitchell Peter Mitchell (@pdkmitchell) reported

    Not usually this kind of complainer, but I'm genuinely baffled by my last two months of dealing with @VodafoneUK. Two contracts cancelled without notification; deeply difficult to talk to anyone; systems not working; my mam, for whom I'm sole carer, unable to contact me for days.

  • mysteronomnom b e e f e r (@mysteronomnom) reported

    @VodafoneUK Any idea what the situation is with the home broadband connection in Mossbank, Shetland? Seems to be down again. Praying it isn't the undersea cable this time!