Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Epsom, Blackburn, City of Westminster, London, Glasgow, Devizes, Edinburgh, Hammersmith, Leicester, Bury, Harringay, Hampstead, Crewe, Northampton and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Wi-fi | |
| Blackburn |
Phone | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Glasgow |
Wi-fi | |
| Devizes |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Parsons
(@OldPeacock1972) reported
@VodafoneUK robbing ******* shitehawks I hope you get closed down.
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Andy Johnstone
(@ajophoto) reported
Big companies like @VodafoneUK think the answer to all support Qs lie on their websites. So far removed from the truth. Human tech support is what we need
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Jonny Fitzsimons 🐑☘📚⚽️🏈
(@JTSFitz) reported
Hey @VodafoneUK why is your customer service chat so terrible? I shouldn't be passed round 5 different teams to get a simple problem (which your website caused) sorted.
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Andy Johnstone
(@ajophoto) reported
.@VodafoneUK Quite simply the most shocking customer support. Unusable menu systems when you call for help that divert you to the web. Rubbish.
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Glen McNeill
(@GlenMcNeill) reported
Yo @VodafoneUK can you settle arguement, is it you or @EE who kill my call with my amazingly hot girlfriend on the 2hrs mark....? Every damn time..... 👀👀
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Alan Rowe
(@skid_rowe82) reported
1/2) @VodafoneUK are there any known issues with the network? For the last few days, I have not been able to maintain a call longer than 45 seconds and when I try to call them back, I can't connect? This is getting very frustrating when you're in the middle of an important call.
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LegendKiller2k ™⚪
(@legendkiller2k8) reported
@VodafoneUK i'm having issues getting a pac code from you, Ofcom rules clearly state you must issue a pac code if requested i keep getting "a error occured" you did text a pac code but it is invalid!
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Jonny Fitzsimons 🐑☘📚⚽️🏈
(@JTSFitz) reported
@VodafoneUK Yes, I did that already and it led to being passed around 5 different departments. Can you see why I don't think starting that process again will help?
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Chelsea
(@Chelsibob) reported
@VodafoneUK hi, is your online account services down today? I am trying to register my account and I am getting error messages constantly. Not accepting my order number, email, or pins.
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alimurtazamohsin
(@alimurtazamohs1) reported
New year's resolution is i will never ever buy @VodafoneUK again nor would recomed to anyone. Horrible network and cutomers care team only knows to say sorry thats all.
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john wragg
(@downthelamb) reported
@VodafoneUK Simply do as I ask. I’ve been trying to get Vodafone to actually do something for over 2 weeks. By today please escalate this complaint to your customer service, or resolve it with a £100 compensation payment to my Vodafone mobile phone account.
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Dolphin Diver
(@dolphindiver) reported
@VodafoneUK The point is, you should know where you do and do not have service so why are you telling me the only BB option available to me is one you will not be able to provide? Surely your systems could get a bit more joined up? Another part of your system told me there was no BB at all!
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WASDuk (Officially a parody, probably)
(@wasduk1) reported
@VodafoneUK are the absolute worst Broadband provider I think I have ever had. Refuse to let me set up a Direct Debit. Their other payment system is constantly breaking, then they cut off service before the bill is even due. Oh and charge you extra for the privilege.
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Russ Crosbie
(@CrosbieRuss) reported
@VodafoneUK TOBi is useless. Your 'Customer Service' centre is useless. Trying to upgrade. Have had 2 real person chats, both couldn't complete. No call back as promised. No wonder you rate so low!! Off to an alternative network for home, broadband and mobile. Byeeeeee!
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Lorraine Cope
(@_HappyFish_) reported
@VodafoneUK I think we're beyond that now. I'd like to escalate the complaint. I'd also like a copy of the read-out showing the fault and lack of internet connection. All 3 engineers could see from their equipment the continued fault. I'd like to know how I request a copy of this, please.
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Simon Buckwell
(@neuronlight) reported
@VodafoneUK I'm able to get Vodafone Broadband via the CityFibre network. How long does it (approximately) take to install and activate?
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Erstwhile Invader
(@LisatheSimpson) reported
@VodafoneUK I know exactly what to do. The problem is that it's not working. We've finally got through to someone but it's a completely unintelligible conversation. The agent is in Egypt. This is looking very much like the moment we finally make the move from Vodafone.
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Emilio Huelga
(@ehuelga27) reported
@VodafoneUK Hi there. I'm having problems with my internet service. E14 8au. Could you please advise what's going on and how can I resolve this issue asap?
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Jack Peters
(@jackjt8) reported
@VodafoneUK Why do you require a mobile phone number or account number when making a complaint? I don't have either of those yet.
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Jonny Fitzsimons 🐑☘📚⚽️🏈
(@JTSFitz) reported
@VodafoneUK Like I said, a simple problem should be quickly resolved.
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Matt
(@Missives0fASub) reported
from
Romford, England
Any @VodafoneUK users in #Banbury out there on Twitter? Is your phone reception always rubbish or did my phone just have a bad day on Saturday? If we’re going to move there I might just have to move networks.
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The Strictly Spoiler
(@davejthorp) reported
@VodafoneUK having issues with 4G backup of my pro 2 broadband. The router isn’t recognising the dongle is plugged in and it doesn’t take over Spoken to two “Wi-Fi experts” one pushed some settings through which temporarily fixed the issue and one wrongly thought this was normal
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dan
(@dantheman19970) reported
@VodafoneUK vodafoneen has always been rubbish cant wait for my contracts to finish will definitely cancel most of them but will keep at least 2 lines
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zigii
(@zigii) reported
@VodafoneUK You have taken my ill mothers phone off the network because it hadn't been topped up in 6 months. It had £9 credit. You didn't notify by email or text you were going to do this. We couldn't log into the app. Good job she didn't need to use it in an emergency. .. #badService
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The Strictly Spoiler
(@davejthorp) reported
@VodafoneUK I’m sorry that your response was as much use as a chocolate fireguard given I’ve already done that twice without success Formal complaint raised instead
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Emma Essex
(@EmmaEssex) reported
@VodafoneUK how do I cancel a sim only/direct debit as its no longer needed?
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dafyddgriffiths
(@dafyddno2) reported
@VodafoneUK @DafyddGriffiths i know now why i left you lot , absolute disgraceful service ! #ombudsman
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Jack Peters
(@jackjt8) reported
@VodafoneUK how can I cancel an order if I never set up a pin when ordering online? Your phone staff are absolutely useless and can't do anything.
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Jeremy Wood
(@excitedpixels) reported
@VodafoneUK Customers beware. More scammers are on the loose. 01514530524 is another such number so be wary of this. It's claiming to be from liverpool but I'm guessing it's a lot further a field than that. They hung up before talking (ok) but google says they're bad.
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Andrew.
(@FrankTheRabbiit) reported
@VodafoneUK What is your broadband cancellation policy if I move and you are not able to provide the service at the new property?