Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Bristol, London, Basingstoke, Edinburgh, Halifax, Glasgow, Newham, Blackburn, Dublin, Alcester, Winchester, Didcot, Dronfield, Newport and Bedford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Bristol |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Basingstoke |
Internet | |
| Edinburgh |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Morton
(@Mort_82) reported
@Robbo69AFC @VodafoneUK 1-0 down to a pen that shouldn’t have been given. Ben took the ball and striker ran over him to fall down!! 🙈
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Susie Shaw
(@yoyoninjagirl) reported
@VodafoneUK still not working for me :(
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Hope
(@amoola_83) reported
@VodafoneUK hello, I sent myself a written text message twice and it’s come up as a premium message for £2 on my bill. Surely this is not right? Can someone help, pls?
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Steve Pouncey
(@Steveo67) reported
@vodafoneuknews Takes forever for @VodafoneUK to fix a Warranty repair that's never been anywhere near water... @AhmedShelbaya
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Miguel Adams
(@MiguelCAdams) reported
@VodafoneUK Hi team is this the right handle for support enquiries? I have an urgent issue with my recent upgrade, thanks
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Enrique Guadiz
(@EnriqueGuadiz) reported
from
Hemel Hempstead, England
@virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently
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MrSensible
(@senisible1) reported
Oh @VodafoneUK you are shocking! How can we get in touch with a HUMAN on your “help line”?
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RainbowDesigns🌈
(@Twinklestar192) reported
@VodafoneUK #GalaxyZFlip3 Great style & quality. It's a shame you have to be a Vodaphone customer to enter as I need a phone, due to mine being broken, which would then enable me to be your customer.
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Michael Denton
(@mickdenton) reported
@VodafoneUK The problem was going back to the old plan was treated like a cancellation by the advisor and so the whole service was cancelled, not just the up grade part. spent another hour this morning trying sort it. No joy, so I've switch to Sky.
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Dave brown
(@DAVEBROWN221108) reported
@bt_uk Literally can’t wait for the contract to end , never ever had a charge with @VodafoneUK or @SkyUK but once again bt leading the way in poor service and customer support
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Parimal Joshi
(@pjoshi1978) reported
Truly shocking customer service from @VodafoneUK As a new customer, broadband should have even activated yesterday. Now told it’s going to be 25 Aug! Oh that’s ok, it’s s not like we’re WFH or anything! Absolute joke service and £4/day “compensation” is laughable! #avoidvodafone
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Michael Denton
(@mickdenton) reported
@VodafoneUK upgraded our service, speed the same, returned to original plan, 24hrs later internet off, following day Vodafone cancel our plan and ask for router back and send me a admin charge. one hand doesn't know what the other is doing.
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Jens Mogensen
(@AngloDane70) reported
@VodafoneUK are you having problems with the app? My data usage hasn't updated for days, and it says 'renews in 1 day' despite my renewal date being middle of September.
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Fran baggs
(@fran_baggs) reported
Clearly some issue at @VodafoneUK today. Been cut off once, unable to order online and currently on hold for jusy shy of 45 mins. All I want is to buy a SIM card. Awful customer service #poorcustomerservice #sendhelp
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Stephen Curran
(@steve2jay) reported
@VodafoneUK Honestly the satisfying ability to actually hang up on someone by flipping it shut is iconic! #GalaxyZFlip3
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Kaji Samim Aktar
(@aktar_kaji) reported
@VodafoneGroup @VodafoneGroup @VodafoneUK #Vodafone #VodafoneGiants this is fraud company ..this company gives fake commitment to the customer
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Steve Pouncey
(@Steveo67) reported
@DeborahMeaden Bit like the the crap @VodafoneUK keep telling me @AhmedShelbaya
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Matt Graham
(@MattHGraham) reported
@VodafoneUK I’ve just gone to that link to end up being sent to two teams who couldn’t help me then was given a number to call where I was on hold for 15 mins to be told that department is only open Mon-Fri and was then cut off. Another hopeless and unnavigable customer service experience.
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Neil Wellman
(@Grays79) reported
@VodafoneUK despite 5g locally, you have a dead zone in RM17 area where argent street and Bridge Street meet and the whole of Falcon Avenue.....despite your signal checker saying full 5g signal. Can you fix it. I pay for 5g yet have to use WiFi calling at home!
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Andy
(@AndyHaaa7) reported
@VodafoneUK you've just lost a customer of 10 years. Website doesn't work properly and your customer services operative was so unhelpful. She was happy to upgrade me, but not happy to move me to a sim only contract when mine ends in 7 days. I'll go elsewhere.
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Kip McGrath Education Centers - Abu Dhabi
(@KipDhabi) reported
@VodafoneUK in the UAE. NO ROAMING BARS ON MY ACCOUNT, ALL DATA ROAMING TURNED ON BUT INTERNET NOT WORKING... SUGGESTIONS?
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Ryan Woods
(@ryancwoods88) reported
@VodafoneUK This auto bot response and DM didn’t understand the issue …
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Steve Woods - Golf Performance Hypnotist
(@SteveHypnosis) reported
Wow! @VodafoneUK just got to love your customer service. NOT! Expecting your customers to do their own diagnostics and changing sim cards to other devices rather than just replace a 2 month old MiFi device.
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Stephen Curran
(@steve2jay) reported
@VodafoneUK Honestly the satisfying ability to actually hang up on someone by flipping it shut is 🌟iconic🌟 #GalaxyZFlip3
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Dr. W. Meier-Augenstein, FRSC
(@WolfmannotJack) reported
@VodafoneUK As of today, Saturday, 21 August, 15:38 hours, there is no mobile signal/reception whatsoever. Looks like the bad weather in form of a severe downpour has yet again damaged or caused a malfunction with your Netherton transmitter mast at PH10 7JP. No signal on 3 phones
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Steve Pouncey
(@Steveo67) reported
@VodafoneUK Don't do it guys @VodafoneUK take over 2 weeks to fix a warranty phone @AhmedShelbaya
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Les Belcher
(@BelcherHCAFC) reported
@VodafoneUK Do you have a number I can ring to get help to end my contract?
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Jo 🏳️🌈🌻♿️ Peace & Justice
(@jowalker43) reported
@lebara SIM card. They do a great package (via uswitch) for £3.95 per month. They also operate on @VodafoneUK ‘s network, so no issues there with coverage etc. I wonder if I’d have had the same treatment if I was a big data user? I choose to pay
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Steve Pouncey
(@Steveo67) reported
@VodafoneUK @AhmedShelbaya Furthermore DM is a bot that is stupid and wants to text me a 4 digit code BUT I DON'T HAVE A PHONE!! it's really annoying and a poor user experience
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
@markjwt @VodafoneUK Why should I have to pay for you to go roaming abroad. It was never free, the cost was picked up by all of us wether we went abroad or not. Want to use your phone abroad they pay for it and don’t expect those who don’t to pick up the tab.