Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (15%)
-
Wi-fi (12%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Newton Abbot, London, High Wycombe, Brownhills, Hayes, Southend-on-Sea, Henley on Thames, Batley, Birmingham, Maidenhead, Leeds, Caerphilly, Cardiff, Newport and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot |
Phone | |
| London |
Internet | |
| High Wycombe |
Phone | |
| Brownhills |
Internet | |
| Hayes |
Internet | |
| Southend-on-Sea |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
londoner in LD
(@LdLondoner) reported
@VodafoneUK Vodafone customer service has wrote off an unreasonable charge £160 for my account but left very bad credit record in with credit point checking company. It’s affecting my mortgage when I’m download the credit report. Can anyone assist to solve this issue?
-
Nitin Patil
(@patilnitin661) reported
@VodafoneUK, House move Vodafone couldn't provide service at new address so contract was terminate with no balance of payment but the system charged me £224 as balance payment for 4months which reflects on my credit score till date, Vodafone has not corrected their mistake.
-
Nick Mitchener 💙🔻🌻
(@crossjacktar) reported
@VodafoneUK Your message reply service is useless, your website contact only offers Tobi which doesn't work, I can't log into my account, I can't get any help, I'm being ripped off.
-
WM
(@WhistlerzMaw) reported
@VodafoneUK Nope no explanation and am vodafone broadband customer. The £5 a day compo we are getting is pointless as I am now down nearly a week’s wages as we are left with no internet connection.
-
Jay
(@JaynaKawa) reported
@VodafoneUK hi, trying to log into My Vodafone, did ‘forgotten password’ and received a temporary one but it still doesn’t work and says it doesn’t recognise the password. Help please! Thank you.
-
Paul Blackmore 😁
(@PaulBlackmore3) reported
@tmobile @vodafoneuk any chance of a signal from you whilst in San Francisco? Shocking service so far.
-
MyEverChangingMoods
(@MyEverChangingM) reported
@VodafoneUK absolutely disgraceful customer service from Vodafone. 23mins on the phone, I spoke to someone who said he was putting me onto someone else. It's now been another 22 minutes. I've tried their chat but am forever number 1 in their queue but never actually get through.
-
Riders Of Charity (ROC)
(@RocRiders) reported
Not really using this account for personal stuff but have to say very dissapointed in @VodafoneUK I have been with you since my first phone (20+ years) now with your new account payment method you tell me I’ve never had a phone with you (technically) and must prove my identity!
-
Al
(@SportFocussed) reported
@VodafoneUK You're far, far too late to be trying to help and in fact it was your dire customer service and ridiculously long telephone wait times and utter inability to deal with issues and then complaints that led me to go. The last thing I want to deal with now is your bot.
-
Deardra 👣🐾🍹🏖
(@Barnabybear70) reported
@VodafoneUK is just crap for 4g
-
Dani Adkins (she/her)
(@danielleradkins) reported
2 years ago @VodafoneUK created a second account for my number (I only have one number), but some outsourced customer service tech has 2 years later still been ruining my life bc every time I do anything on my account it somehow pings the second account created in error.
-
londoner in LD
(@LdLondoner) reported
@VodafoneUK I won a dispute with your team and you wrote off my debt. However, I was shocked when I download my credit report that you had left so many payment bad debt records there. I had my bill record to prove this. Who can I contact to solve this issue?
-
John Andrews
(@spillo1313) reported
@VodafoneUK Nope You cost me a lot of grief and stress. And the money to pull out of a crap contract. Little tip for those going to you. Turn Wi-Fi calling off so you realise from day one how crap your service is. Ignore network checker if switching. It’s totally inaccurate.
-
RyanPlush 🏴🤝🇺🇦
(@RyanPlush) reported
@VodafoneUK Yes it is, but not according to any customer support representative I talk to!
-
Dani Adkins (she/her)
(@danielleradkins) reported
I set up automatic billing, but haven’t been billed. When I called @VodafoneUK to see why…their system was down that day. Yes, a telecomm company created duplicate accounts in my name without my permission, bills the wrong one, and has a faulty system when I try to correct it.
-
Aspiring Grumpy ***
(@MrGrumPea) reported
@VodafoneUK So, I gave up and rang OpenReach myself. They told me that you need to raise the issue with them directly. Completely the opposite of what your operator just told me.
-
🐻 Lente 🐻
(@lentejota6) reported
@RyanPlush @VodafoneUK tell them you are quitting using their service to change to another one and they might give you more benefits as a gift just to not leave their service, but **** em anyways, idk, it's up to you
-
Leon Armani
(@Leon_Armani23) reported
@VodafoneUK seriously need to sort network coverage around Bangor 😡
-
jackie-ross lavender 🍂
(@jackrosslav) reported
full 5g in central london and i can’t even load a youtube video @VodafoneUK your service sucks!
-
Glenn Easlea
(@GlennEaslea) reported
@VodafoneUK great start new Vodafone broadband not working and no one available on the phone! 3 kids at home summer holidays with no WiFi!! Great start!! 14 days cancellation could happen!!! #fuming #poorcustomerservice
-
Cihan Demir
(@allgtsaremylove) reported
@VodafoneUK So maybe u want know, ur Turkey operation is really bad. I hate Vodafone Turkey CEO btw. He's blocking every customer in Twitter. Ahaha
-
Aspiring Grumpy ***
(@MrGrumPea) reported
@VodafoneUK hello, I’m currently on the phone with your customer service centre about a shoddy installation. They are telling me I have to get it fixed by OpenReach. My contract is with you. Can you help?
-
MarkMyWord
(@MarkMyW44144102) reported
@VodafoneUK They have changed my plan without asking my permission from £10 to £100. Now I am asking them to solve this issue every each of them connecting or directing me from diferent deparment to another one.
-
Varun N
(@VarunB_N) reported
@VodafoneUK Hi, I've been a Vodafone customer for many years looking for an upgrade but only being offered loads of data+higher cost, whereas I'd like less data+lower cost
-
MarkMyWord
(@MarkMyW44144102) reported
@VodafoneUK They have changed my plan without asking my permission from £10 to £100. Now I am asking them to solve this issue every each of them connecting or directing me from diferent deparment to another one. What disgraceful experience I am having with Vodafone,
-
RyanPlush 🏴🤝🇺🇦
(@RyanPlush) reported
@lentejota6 @VodafoneUK I already have a good deal! 😭 It's just how bad they are at customer service that hurts their reputation with me. I would absolutely not recommend someone use them, even if they were the only network with a working signal where I live lol
-
John Andrews
(@spillo1313) reported
@VodafoneUK never known such a shocking service in lincolnshire for mobile and data. Your network checker is crap as only tells you what you think is correct. Approx six hours spent on phone in past three months to tell you to do one. Well you are gone. At my cost!!! Goodbye.
-
jackie-ross lavender 🍂
(@jackrosslav) reported
@VodafoneUK there’s not an issue… your service is just complete trash! always has been.
-
Steve Gray
(@5tevieg2402) reported
Can you believe how bad @VodafoneUK are with customer service, spent over 1 and a half hours on the phone this week to solve a problem, that nothing has been done with… been trying to escalate this for 3 months now and am still yet to speak to a manager… disgusting service
-
Hastings Bloke
(@HastingsBloke) reported
@VodafoneUK I’m having to abandon my holiday and return home because of lack of service on the Vodafone network caused by ‘Upgrade Work’. Can’t even make a call & 4G is useless. So disappointed. #Vodafone #Vodafonedown