Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (64%)
- Phone (17%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Stoke-on-Trent, Walthamstow, Widnes, Blackburn, Exeter, Hawick, Workington, City of London, Bedford, Dagenham, Yeovil, Brighton, Batley, and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 2 days ago |
|
Stoke-on-Trent
|
Internet | 2 days ago |
|
London
|
Phone | 2 days ago |
|
Walthamstow
|
Phone | 2 days ago |
|
Widnes
|
Wi-fi | 2 days ago |
|
Blackburn
|
Total Blackout | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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chick (@chickmurray007) reported@Srooney67 @AJRAllModCons @VodafoneUK i have never checked my credit rating in my life and only once did i get a refusal for hp, 45 years ago for a motor bike
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Ravinder Sangha (@Varntvar) reported@MichelleBeckett @SkyUK @VodafoneUK Made the mistake of signing up to VM, didn't provide the agreed product at the agreed price, when I contacted them they 'upgraded' my product to the agreed one and doubled the price. Apparently they did this regularly. Cancelled at end of contract, never used any VM product since
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pokedstudio ∞ (@pokedstudiouk) reported@Srooney67 @AJRAllModCons @VodafoneUK i’ve never checked mine
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Adam (@AdamDav69598827) reported@AJRAllModCons @VodafoneUK I know it doesn’t help your cause but they did something very similar to me and I’ve never gone back. Woeful on every level, no accountability and I spent so long on the phone calling in to cancel a contract I’d never started - time I’ll never get back. Good luck. Awful company.
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Alex Langheld (@AlexLanghe12493) reported@AJRAllModCons @VodafoneUK Do you owe 890 and dispute it due to poor service? 890 must be a years worth of supply
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Lynne Is Reading (@lynneisreading) reported@AJRAllModCons @VodafoneUK Worst company ever. I'm still getting debt collectors from a bill that was supposed to have been written off 30 years ago when £400 of overseas calls in 2 days on an account only used for inward calls for 3 years didn't raise red flags.
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YORNIKAH (@yornikah) reportedAgreed My 90 yr old could understand a word the "engineer" swid when booking to install her broadband as a new customer ! Shockingly bad service @VodafoneUK
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Sam Bam (@ManSamBam) reported@MichelleBeckett @SkyUK @VodafoneUK They were the worst for me too. Real arseholes.
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Shamim Stokes (@Shamimstokes) reported@VodafoneUK ridiculous service, both online and in store! Get a grip. What happened to customer service? A 14 month old phone and to change the battery you need my phone for 14 days!!!! Seriously not acceptable
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Bruce Danton (@BruceD16659) reported@davegarryfish @AvantiWestCoast @VodafoneUK Very bad there then too?
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🖤Spencer Cookie (@crowmogh) reported@AJRAllModCons @VodafoneUK Wow @VodafoneUK that’s really bad!!!
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Jo Matthews (@apple_pip_85) reported@VodafoneUK what happened to your #rewards used to be sooo good… now don’t get any offers and never win anything…
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Kris Webster (@webster_kris) reported@AJRAllModCons @VodafoneUK I have the same from @SkyUk saying I missed a payment when I pay direct debit and I’ve never missed a payment in my life!
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manutdazza (@manutdazza) reported@MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that
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Michael Crick (@MichaelLCrick) reported@MichelleBeckett @SkyUK @VodafoneUK As I have said here before, Virgin Media treat customers with total contempt. The worst type of British capitalism. Branson must be so ashamed.
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Energy Guy (@renewables_guy) reportedTrying to switch to Vodafone. Talking to an agent on their site. Their advice is "you should try the official site to switch". Thanks @VodafoneUK saved me from ongoing terrible support!
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Alex Havoc (@HavocAgain) reported@ThreeUKSupport Absolutely unacceptable poor performance of the 3 network in Worcester @tomcollinsworcs please do something. Merger of 3 and @VodafoneUK was supposed to make things better. Where they do put investment - such as by Derby Train station, you can get 1.5Gb/s
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Steve (@spacechimp1968) reported@AJRAllModCons @VodafoneUK Vodafone the worst company I've ever dealt with by a country mile.
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Sophie QuintonCarter (@sophqc) reported@AJRAllModCons @VodafoneUK Same thing happened to me. Twice. Using their online complaint form triggered a very fast response after multiple phone calls achieved nothing.
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doyletony. (@doyletony77) reportedDoes @VodafoneUK even work in London ffs awful 4G drops out all over the place 😡
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Judders ・ ジャダー (@ColinJudkins) reportedSo turns out that @VodafoneUK are going to charge me £2.75 a day to use minutes and data that I pay for when I travel to Europe next week. I can buy a pass to save a few quid, yet my wife's network allow her to use her minutes and data free of charge...
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FourSaints (@Parishof4Saints) reportedWe're out of contract (broadband) with @BT. They quoted £167+VAT for two lines into our church site. @VodafoneUK less than half that so we went with them (and v pleased with the service). However, can't fault BT for being VERY (too) persistent in trying to win us back.
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KARMA (@nlmbkarma) reported@VodafoneUK WiFi been down all day, got told it would be sorted by 6pm and it’s still down. Any ideas what’s going on?
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P-Man (@pmiddy78) reported@MattHuddyHudson @VodafoneUK @O2 Mate, the customer service for Vodafone is so, so, bad!
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Bobby D (@RobertG79908618) reported@popcorn_amazing @AJRAllModCons @VodafoneUK Yes when I had an issue over a £100 debt that was 10 years old i emailed this chap and they wrote it off. Its the only way
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Mike Harvey (@TheRealCityGent) reported@AJRAllModCons @VodafoneUK Take them to ombudsman, they tried it on with me and lost .That's why I wouldn't recommend them to anybody,since I moved provider ,not a single issue or bill query .
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 7EQ Ztill no pfoper service @ThreeUKSupport @VodafoneUK
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Nicolas Granatino🌻 (@ngranati) reported@VodafoneUK can you please DM me for customer service
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Lauren Page (@LAPage101) reported@VodafoneUK so your useless call centre stating no service in Ipswich area for 3 days now, no idea when it will be sorted yet you want customers to chase you for compensation when sorted? Surely YOU should be contacting affected customers?! When will this issue be sorted exactly?