Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Nottingham, Yeadon, City of Westminster, Halifax, Hackney, Clacton-on-Sea, London, Wandsworth, Manchester, Milton Keynes, Helston, Didcot, Plymouth, Enniskillen and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Yeadon |
Phone | |
| City of Westminster |
Internet | |
| Halifax |
Internet | |
| Hackney |
Wi-fi | |
| Clacton-on-Sea |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lucious DeMorte
(@Lucious_DeMorte) reported
@TheBearBoo @VodafoneUK I sell mobile phones for another network who shall remain nameless, however the majority of my customers that port in from another network, are coming from Vodafone, the reasons given are usually because they have had a poor customer service experience.
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Mohab
(@iammohab) reported
@VodafoneUK My client has made multiple attempts to escalate the issue to management, but has been met with a series of unprofessional and unacceptable customer service experiences.
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justEddie
(@octoLee_) reported
@VodafoneUK @Scytm0 A small nationwide outage according to DownDetector.
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Geoff Campbell
(@smgmrv) reported
@VodafoneUK I just want an Openreach engineer because all that has changed since we had fast, reliable broadband is the connection in the BT cabinet to your equipment. Fairly logical that that is where the problem lies, no?
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Deakin
(@fazdeak) reported
@VodafoneUK Home broadband, I have got 4g back up but that only kicked in once I pulled dsl cable out of the router, think its a landline problem, as can't make calls and the phone light is red on back of the router
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Jamie
(@savparhar) reported
@VodafoneUK broadband is down in Bournemouth, router has been restarted but no broadband. Any idea why and when this will be resolved?
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K B
(@AussieBlueGum) reported
@VodafoneUK applied for essential social broadband 2+ weeks ago, received 1 missed call & 1 answered call where your rep hung up mid call. Never heard from you again despite reapplying 1 week ago. I am fully entitled to this package. Going to ofcom if you don't sort it soon
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Tall Jacky
(@TallJacky) reported
@AhmedShelbaya @VodafoneUK I switched to Vodafone, from previous supplier, for my home broadband supply, plus landline phone, in November 2022. The broadband works ok, but Vodafone has failed to connect our landline properly. Phoned numerous times and told ‘it’s a porting issue’.
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Deakin
(@fazdeak) reported
@VodafoneUK Went down about half tenish, because that's when kids started complaining
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🅲🆁🅰🅸🅶 📷
(@TheOriginal_CC) reported
@VodafoneUK @Astorec_ Any news on service yet? Nottingham area where I am down since 1020 this morning? And 4g backup ain’t happening either, very annoying
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Richard Frame
(@rafthemaster) reported
@fazdeak @VodafoneUK Which means there’s something wrong with the router design as it’s designed to have the 4G kick in - my router still showed that as far as it was concerned my service (full fibre) was on but I defiantly was getting no internet at the time. It’s back again now, outage wasn’t long
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Dan smart
(@danQPRsmart) reported
@VodafoneUK Highest point of contact for a complaint and all they have said is after listening to recorded calls that they're sorry I have been misinformed on multiple occasions but as a goodwill we can offer £60. 10% of what I was promised!!!! Shocking service yet again.
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Matthew Williams
(@MattWilliamsIT) reported
@VodafoneUK Thanks for the reply. The internet is up and down intermittently. It’s very frustrating especially when you reply to us all saying it’s fixed
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Tall Jacky
(@TallJacky) reported
@VodafoneUK I have said I HAVE phoned this team about 20 times and they HAVE NOT resolved the issue. The service is terrible. I never would have switched provider if I had known. You need to contact me and sort it. Please dm/pm me for my contact details @AhmedShelbaya
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Jackson Romain
(@JacksonRomain3) reported
@VodafoneUK the MyVodafone app has been down for 2 weeks now 🙄
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Ewan McGeer
(@Ewan_McGeer) reported
@VodafoneUK What issues were they?
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Conal Oleary
(@ConalOleary) reported
@VodafoneUK Our phone line is down so no internet?
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ChemB
(@ChemBellenie) reported
@VodafoneUK Thanks, but you didn’t even ask where I was or for any more details so how do you know you are working on it?!? Is this a national issue then?
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Ian Payton
(@Scytm0) reported
@VodafoneUK Do you have a broadband outage? My router appears to say it’s connected, but I have no internet service. And your broadband checker service says “High Volume. Please try back in 30 minutes”, which seems to imply I’m not alone..?
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amy
(@amelouwilliams) reported
@VodafoneUK is vodafone down? I can’t get internet in the house. #vodafonedown
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Justin Hubbard
(@hubbs7810) reported
@VodafoneUK I have no signal spoken to people in store, multiple conversations online and 191 Feel like im going mad as no one is helping just need to speak with someone to resolve this issue
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Ann
(@AnnaM62t) reported
@VodafoneUK internet down because of phone line problems, and I don't even have a phone. Why?
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chris stockham
(@stockhambrfc) reported
@VodafoneUK broadband down in malmesbury,wilts any idea when this might be back up and running,restarted router several times #Vodafonedown
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Tall Jacky
(@TallJacky) reported
@VodafoneUK I switched to Vodafone, from a previous supplier, for my home broadband supply, plus landline phone, in November 2022. The broadband works ok, but Vodafone has failed to connect our landline properly. Phoned numerous times and told ‘it’s a porting issue’.
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alimurtazamohsin
(@alimurtazamohs1) reported
Disappointed with @VodafoneUK lack of action regarding my signal issues since Sep 2022. 7 months & 1000 complaints later, all they do is increase my monthly bill instead of compensating me. #VodafoneFail #NoSignalNoCompensation"
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Mohab
(@iammohab) reported
@VodafoneUK We are extremely disappointed with the level of customer service my client has received from Vodafone Egypt's eShop department.
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David Forde
(@DavidForde92) reported
Over an hour in and moved a whole 4 positions in the @VodafoneUK live chat queue... Top service! 😴😴😴
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Mohab
(@iammohab) reported
@VodafoneUK The customer service representatives have provided misleading information, made false promises, and have been unprofessional throughout my client's attempts to resolve this issue.
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susy Ngadeu
(@SusyNgadeu) reported
@VodafoneUK broadband has been dropping out multiple times a day for the past week. Help!
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LouLou
(@CellarDoor33) reported
@VodafoneUK @Astorec_ Mine is still not working! Alton, Hampshire - is it my WiFi box maybe? I’ve restarted it numerous times