Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (64%)
- Phone (17%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (0%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Stoke-on-Trent, Walthamstow, Widnes, Blackburn, Exeter, Hawick, Workington, City of London, Bedford, Dagenham, Yeovil, Brighton, Batley, and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 19 hours ago |
|
Stoke-on-Trent
|
Internet | 20 hours ago |
|
London
|
Phone | 1 day ago |
|
Walthamstow
|
Phone | 2 days ago |
|
Widnes
|
Wi-fi | 2 days ago |
|
Blackburn
|
Total Blackout | 2 days ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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really.. who cares!! (@mugen112) reported@MichelleBeckett @SkyUK @VodafoneUK Feel your pain. Tv license people for me were horrible.. "will there still be a tv in the house" the thoughtlessness
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Onwards and upwards (@restorersteve2) reported@AJRAllModCons @VodafoneUK After 3 months of wrangling and making it virtually impossible to leave them some years ago I vowed never to use their services again. They are a dreadful company.
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Ashleigh Bowes (@y21aab) reported@AJRAllModCons @VodafoneUK Did the same to me. Will never ever use this company again
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Robin Francis (@RobFrancis66) reported@VodafoneUK awful customer service still waiting for broadband activation after 8 days
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Lengest (@Lengest1) reported@popcorn_amazing @AJRAllModCons @VodafoneUK We had a similar issue where they couldn't supply at our new address but wanted to charge an early exit fee. Had to email the CEO to resolve so hopefully works for you!
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Owain Powell 💙 (@0wainPowell) reported@AJRAllModCons @VodafoneUK My wife and I left Vodafone about 10 years ago after they implemented a new billing system and took 2 matching direct debits out of our accounts. I can honestly say that they were the absolute worst customer service I have ever come across. Have not gone anywhere near them since
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NotSoSexintheCity (@notsosexintheci) reported@dysonsmum @TheGaryLambert @VodafoneUK That’s so bad!!
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Judders ・ ジャダー (@ColinJudkins) reportedSo turns out that @VodafoneUK are going to charge me £2.75 a day to use minutes and data that I pay for when I travel to Europe next week. I can buy a pass to save a few quid, yet my wife's network allow her to use her minutes and data free of charge...
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Cllr Peter Osborne (Pot Hole Pete) (@CllrPOsborne) reported@VodafoneUK what a dreadful company, never have I had such poor customer service. Absolutely disgusting! A company of bully’s. @VodafoneUK you should be very very ashamed. See you in court, I will not let this rest
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Ian (@ianjeffray) reportedI'd like to know whose fault it is, either @VodafoneUK or @Apple but there's (still!) no 5G coverage along the whole east end of the A71/Livingston, and I have to MANUALLY change the phone to use 4G. Why can't it just revert to 4G rather than "5G Auto" just going to Edge? Poor.
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KusariNinja 🏴🏴 (@KusariNinja) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol
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ross couch (@rosscouch9) reportedEveryday since Friday I’ve been contacting @VodafoneUK to swap an e sim from one device to another and each time get fed lies because they basically can’t be bothered to help I’ve never had problems with any company like I do Vodafone
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Ross Henderson (@rsmck) reported@AJRAllModCons @VodafoneUK I had a very similar problem. It took threats of legal action to get Vodafone to fix it. Which they eventually did. But almost the same situation too. I had a service that never worked cancelled and returned the router and then they claimed it was never cancelled.
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Mark “Beaker” Bate (@BeakerBate) reportedWhy oh why is the UK’s mobile infrastructure so poor in terms of capacity? @VodafoneUK is almost unworkable now……..
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Sreejith Pulickalil (@sreeee01) reportedFinished another daily routine- 30 minutes with @VodafoneUK Broadband support. They’re still asking for the same information I’ve already provided, and the issue remains unresolved 22 days after my broadband plan was upgraded and a new router was supplied. #FLT13589883
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JUDGEHAMMER (@Hammermmapicks) reported@AJRAllModCons @VodafoneUK Vodafone is ran by a absolute **** show, call centres abroad , mainly egypt i think, who lie and pass through people to the sales team and it ends up in a constant loop of sales people being lied too getting pissed off and more than likely sending u back to egypt
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Alex Langheld (@AlexLanghe12493) reported@AJRAllModCons @VodafoneUK Do you owe 890 and dispute it due to poor service? 890 must be a years worth of supply
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Pete L (@HavingsomefunPL) reported@AJRAllModCons @VodafoneUK Sue them. They do this all the time. Their systems are crap. They’re crap. @VodafoneUK they don’t give a ****.
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Dani🦁 (@worldmeetdani) reported@AJRAllModCons @VodafoneUK I had the exact same issue. I cancelled a mobile WiFi contract when moving home after uni, the agent on the phone confirmed my contract was cancelled and then when I started checking my credit score I got the shock of a lifetime!
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Bobby D (@RobertG79908618) reported@popcorn_amazing @AJRAllModCons @VodafoneUK Yes when I had an issue over a £100 debt that was 10 years old i emailed this chap and they wrote it off. Its the only way
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Tokyo Trader Legal and Investment (@offshorelegal99) reported@MichelleBeckett @SkyUK @VodafoneUK Thats appalling they can if they wanted to ...this company have recently been fined by Ofcom for horrendous customer failings so do esculate your complaint higher...im sorry to hear about your beloved dads passing....
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Gee 🏴 (@xgee_geex) reported3. The country origins should not take away or limit my statutory rights under Consumer Rights Act 2015 as a UK consumer 4. @VodafoneUK you are responsible for putting things right 5.I will not be paying the remaining balance of my contract for a broken phone you refuse to repair
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P-Man (@pmiddy78) reportedBeen a @VodafoneUK customer for 26 years, they have a network in the USA, yet they want me to pay £350 for us to use our phones when we are on holiday! @O2 do you want a loyal customer? What can you do for me?
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KARMA (@nlmbkarma) reported@VodafoneUK WiFi been down all day, got told it would be sorted by 6pm and it’s still down. Any ideas what’s going on?
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Jas (@AmJazmags) reported@AJRAllModCons @VodafoneUK good luck, had same thing with them, after a long time of getting a run around from them eventually negotiated a lower payment back and removal of the credit mark.. would have paid nothing if it wasnt for them screwing my credit score. ****** me over.. will never use them again
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Sera (@Sarah234132) reported@VodafoneUK Please can you help me? 5th time I've asked.
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Chris Lansdell (@Chris_Lansdell) reported@AJRAllModCons @VodafoneUK The worst customer service I have ever had was from these jokers. Never ever again
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Fayet UK Limited (@FayetUk) reported@VodafoneUK hello Unable to make payment, please help
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedHey @VodafoneUK why does my 4G network suddenly for no reason change to E?
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace