Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hackney, Alton, Carlisle, Manchester, Oxford, London, City of London, West Bromwich, Kensington, Liverpool, Hammersmith, Egham, Reading, Pinner and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Alton |
Internet | |
| Carlisle |
Phone | |
| Manchester |
Phone | |
| Oxford |
Phone | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Groves
(@JGROVES1996) reported
Cheers @VodafoneUK for going down once again. Regular as clockwork that I lose internet around this time of the day! 🤦🤦🤦 Definitely looking elsewhere when my contract expires.
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Joann Randles
(@JoannRandles) reported
@VodafoneUK powered modem on and off, checked all wires, re-started at the wall, re-set, done everything possible and still can’t access hub to our settings. Do we need a new modem? It’s beyond frustrating as we’ve been having multiple issues since we changed to Vodafone.
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simone rhodes
(@missrhodes81) reported
@VodafoneUK how do I cancel a sim only order immediately? I ordered it 4 hours ago and elderly relative now too I’ll
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Craig Faulkner
(@CFaulknerVoice) reported
@VodafoneUK Was your easy switch department named ironically? Over a month with no broadband and we still don’t know what the problem is! Absolutely hopeless! It’d be easier to comb my fringe.
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Mikey B
(@Mikedonnylad) reported
@VodafoneUK I told you I was having issues 10 hours ago! Seriously you are completely useless!
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Rob Young
(@robyoung94) reported
@VodafoneUK Hi - I'm a new Voxi customer so not sure whether you can help with this. I want to send a text message so I can enter a competition on 5 digit phone number. It worked on my old network, but I get an error message when I try on Voxi. Will you enable this for me please?
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Mark
(@Mark57317213) reported
@VOXI_UK Yep just as i thought absolutley useless and cant fix it what a ******* joke. Bunch of scammers. I wi be taking this further. Everyone avoid @VOXI_UK and @VodafoneUK
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Alex H-M
(@Pieford) reported
So spoke to @VodafoneUK today and they actually told me what the issue was without treating me like a child who has never heard of computers. So the issue is with @CityFibre. I was promised a call from them today to resolve things. Needless to say, it didn’t come.
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PaulBelfast ☘️🇮🇪🇺🇦🌻🏳️🌈
(@PaulieBelfast) reported
@VodafoneUK On that PLAN SETTINGS page, I used to have Phone, Mobile Broadband, and Home Broadband. Home Broadband is gone. Please fix this.
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Chugawuga
(@Chugawuga) reported
@VodafoneUK I did yesterday, and after an hour or or being passed around I was told it was due to a citylink outage. It came back on 6 hours later, hopefully it's going to get sorted sooner this time around, because less than 24 hours later it's down again!
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Nathan
(@NathLambert4) reported
@VodafoneUK it is also good to know the £10 service fee for a specific delivery time is just a pure scam. The call operators and managers, that I’ve just been on the phone to for another hour 😴, have just told me there is no specific times for delivery slots #Greed
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Joann Randles
(@JoannRandles) reported
@BaitTheLines @VodafoneUK BT were just as bad with us
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Mark
(@Mark57317213) reported
@VOXI_UK @VodafoneUK Literally worst ******* network ever. Promised a refund and a goodwill but for some reason it cant be issued thats a ******* joke. Everyone stay away from from VOXI and VODAFONE
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Lucy Marti
(@LucyMarti) reported
Just when I thought I was done with @VodafoneUK… So after weeks phone calls, messages, store visits etc, finally got agreement that they’d messed up and I could cancel my contract free of charge. Just had to return the device to the store and all good. But no. (1/4)
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CastleLad P
(@CastleladP) reported
What is it with companies like @VodafoneUK have these rewards like very me yet no real person wins the bigger prizes only cinema tickets or free trials to streaming services 8 years never won a thing apart from claiming discovery plus that most companies give away #VeryMeISaSCAM
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Ibrahim Arjomand
(@ArjomandIbrahim) reported
@VodafoneUK Hi, Does Vodafone support roaming in Iran aswell? Im thinking of joining Vodafone but as I travel to Iran often its important if I can receive calls or send messages whilst there. Thanks
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Helen Main
(@HelenMain2) reported
@VodafoneUK UFO down in York again?
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Chugawuga
(@Chugawuga) reported
@VodafoneUK Can you DM me a direct contact to these Wi-fi Pro Experts, because as a Fibre customer and a Pro customer it would seem that only certain "experts" can help me...
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CastleLad P
(@CastleladP) reported
@Kammy921Kammy @VodafoneUK I agree I've been playing it for years you never win the prizes only get free cinema vouchers or free trials for streaming services no one wins the big prizes it's a @VodafoneUK scam
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Jessie aka ditzydaffodil
(@ditzydaffodil) reported
@VodafoneUK why is it when I pay £47 a month for super fibre broadband I'm unable to game on Xbox at times yet says everything is working fine when do a test for speed and data? Either fix this or I'll be going elsewhere and I most certainly won't be paying no exit fees.
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Daniel Cunningham
(@Cunninghamster) reported
@Stwou7 @VodafoneUK I've got many more androids though! I have issues. I may have also bought 3 phones this month so far as well...
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PaulBelfast ☘️🇮🇪🇺🇦🌻🏳️🌈
(@PaulieBelfast) reported
@VodafoneUK I now have no internet. Router diagnoses fine, Status UP, MaxBitRate 1000 Mbps, duplex full, IPv4 address etc. Three solid lights on router. Zero internet, and I need it for WFH. Can you help me get connected and talk to me about compensation. 2/2
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Craig Peachey
(@mrpeach1985) reported
@VodafoneUK Hi, can you please help me in reimbursement of an up front cost for an order that got lost in the system?
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Matt Michell 🎃👻
(@matt_michell) reported
from
Horsham, England
@VodafoneUK hello, I've had absolutely no signal in Horsham all night for some reason? My phone bill was paid recently. It's really making work a struggle as a deliveroo driver tonight.
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simone rhodes
(@missrhodes81) reported
@VodafoneUK I can’t get through on phone. What time do they shut? Need to cancel an order asap
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T
(@frankmontana48) reported
@VodafoneUK why is your broadband constantly not working?!!!
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Skorvidge🏴☠️
(@skorvidge) reported
@VodafoneUK **** off Vodafone. That’s why you outsource to companies like @WebhelpUK who treat their staff like ****, don’t pay them on time, **** their wages, give them unrealistic targets. **** outta here.
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Chugawuga
(@Chugawuga) reported
@VodafoneUK woke up to no fibre again! Beginning to wish I'd never switched from your standard broadband!! This is ridiculous!
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Mikey B
(@Mikedonnylad) reported
@VodafoneUK The website says exactly the same. Can’t access, site is down for online payments.
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Daniel Cunningham
(@Cunninghamster) reported
@VodafoneUK I joined the queue half an hour ago. I was number two then. I've now moved up to the number one slot. This is slow.