Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 11/30/2025 22:20

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Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Halifax, Blackburn, Fulham, Milton Keynes, Aberdare, Coventry, Chichester, Plymouth, Wandsworth, Manchester, Birmingham, Edinburgh, Paddington and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHalifax Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBlackburn Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • wjlarmour LiamL 🖖🏿 🏳️‍🌈🏳️‍⚧️ He/Him (@wjlarmour) reported

    . @VodafoneUK @vodafone I have 28/29 days left of a Pay Monthly contract that I'm trying to cancel but keep getting quotes ~£60 as an 'early termination fee'. Surely this can't be right?

  • merkinmartyr Brad (@merkinmartyr) reported

    @VodafoneUK hi, I signed up to broadband several months ago and was offered a voucher for doing so but I've heard nothing. Can you help please?

  • BmbJacqueline Jacqueline Grierson (@BmbJacqueline) reported

    @VodafoneUK spent 25 mins with Tobi on line assistant. Never come across a more incompetent system! After 18 years contract time to change #poorcustomerservice #joke

  • chaymottley chay mottley (@chaymottley) reported

    @VodafoneUK customer service are telling me annual upgrade promise does not exist anymore. Is this correct?

  • Themacsterdmv MR-DMV (@Themacsterdmv) reported

    @VodafoneUK signal and 4G is piss poor nowadays. Was the best for years but is now terrible, won’t be renewing after this contract

  • DangerousPaddy Dave (@DangerousPaddy) reported

    @VodafoneUK Your £5 morrisons e voucher on the screenshots. Got to the till this morning and that happened. Absolutely awful.

  • MulugetaAbrha2 Mulugeta (@MulugetaAbrha2) reported

    @TeklehaymanotG @VodafoneUK Thanks to God worst woman I ever seen in my life.

  • Darren_Davies87 darren davies (@Darren_Davies87) reported

    @VodafoneUK Is your mobile data down too it seems to drop every evening, I already called 191 but they claim there's nothing wrong

  • TrainTestToad McToady (@TrainTestToad) reported

    @berndawgler Might be better for an established NFT brand to partner a service that already does this to allow their holders to use them for free. If you can't borrow someone else's infra it's a big struggle. I'd partake in @rektguyNFT x @VodafoneUK charging stations

  • phillya1968 Victor Meldrew (@phillya1968) reported

    @VodafoneUK I moved from payg to contract yesterday. Number ported to new phone today but data not connecting despite saying it is. Can you help

  • allanjallan Jennifer Allan (@allanjallan) reported

    @VodafoneUK I’ve been trying to access my account for over a week now and unable to login. Tried on multiple devices and browsers. Can anyone help?

  • LynsayMcCoy Lynsay McCoy (@LynsayMcCoy) reported

    @VodafoneUK Had pro broadband for 8 weeks. 3 boosters later, we still have 3 dead rooms and cannot stream at all. You refuse to accept your service does not work and want to charge a cancellation fee despite your guarantee. How is this deemed acceptable service? #vodafail

  • Neil__McG Neil McGrath (@Neil__McG) reported

    @VodafoneUK I would appreciate if someone could get in contact with with please. The level of customer service is shocking, every time I call, you, ask me to click on a text with no agents available.

  • p_nut_uk P-Nut (@p_nut_uk) reported

    @ben_ccfc @CityFibre @VodafoneUK Hi, just wondering what you've been told, wondering if I need to cancel my new line

  • qtlotts lotts🫶🏻 (@qtlotts) reported

    . @VodafoneUK maybe don’t lie about getting 5G signal in areas when you can’t even get 4G so people don’t get there hopes up and waste their money :)

  • PruneGregg GregoriousPrunella (@PruneGregg) reported

    @O2 48 hours no service now - 12 calls to your overseas call centre - all because I dared to order an eSIM for my watch - you then decided to turn off my phone eSIM. Let me out of my contract, I want to move to a competent network. Worse than @VodafoneUK and that is really sayin

  • rohanchanana Rohan Chanana (@rohanchanana) reported

    @VodafoneUK I had given a port in request to Vodafone pay monthly contract from EE pay as you go. I have been given a new number, the contract that I was told I am getting is different as per the email. Not been a pleasant experience #customerservice #help

  • Jittz Manjit Dulay (@Jittz) reported

    @VodafoneUK shocking customer service. Moved to Vodafone and used PAC code to bring my number across and 48 hours later I still can't recieve texts or calls. Customer Services response is just wait.

  • JoJo_P_87 ˜”*°•.˜”*°• JoJo •°*”˜.•°*”˜ (@JoJo_P_87) reported

    @O2 please can you tell me why signal keeps dropping out constantly? Already asked 2 weeks ago and no reply. Think I'll be leaving o2 and heading to @VodafoneUK

  • JdxSales JDX Sales (@JdxSales) reported

    I think I would rather let @FloydMayweather punch me in the face multiple times than have to deal with Vodafone customer services. @VodafoneUK live chat for over 2 hours 3 useless staff members etc.

  • melissa___ Melissa McCarthy (@melissa___) reported

    Another day of listening to @VodafoneUK s awful hold music 🥴

  • CatherineChitt5 Cathyc (@CatherineChitt5) reported

    @VodafoneUK @vodafone I have spoken to several advisors today and got nowhere.. I will be going into the shop tomorrow and lodging a formal complaint

  • victoriacarlin_ Vic 🌻 (@victoriacarlin_) reported

    @VodafoneUK i’m trying to upgrade my new sim only plan and was on the virtual chat but keeps saying digital issues and has kicked me out of the chat i was having. all i wanna know is if the options say 20% discount just for you, i’m assuming i then can’t use NHS discount on top?

  • Marieanne1 Marie Matthews (@Marieanne1) reported

    @VodafoneUK I have been passed for pillar to post today trying to sort out an upgrade problem. I have been passed from retentions department to collections department and air time billing and customer care. I have been trying all day. Just been kicked off a two hour long message!

  • GVee1041 GV 💋 (@GVee1041) reported

    @VodafoneUK what a load of ****. Waiting for broadband and get told I can’t have it weeks later. Arseholes!

  • marcLyne6 team of two (@marcLyne6) reported

    @VodafoneUK I want to get advice on getting a second line to a different address but don't want to go thru TOBi. Can you help?

  • Marieanne1 Marie Matthews (@Marieanne1) reported

    @VodafoneUK hello, I have been trying to upgrade my phone all day and have tried several different Advantage codes and they are all saying invalid. Please help as I have now spent hours on this and been through to customer support who could not help

  • DanielHook3 Daniel 🦊 Hook (@DanielHook3) reported

    @VodafoneUK Yeah, I lost my phone but they don’t want to help me, only had it 5 weeks

  • sszmidt199 Stephen Szmidt (@sszmidt199) reported

    @VodafoneUK contacted you 2 days ago. Broadband phone line receives, but cannot make calls. Was told would be fixed in 48 hours. It hasn't. Phoned last night & person I spoke to promised to call this morning. He didn't & no miss calls. Just tried phone again. Still not working😡

  • justaliyaa Aliyaعليا (@justaliyaa) reported

    Thanks for making a bad day worse, @VodafoneUK Your service sucks. 👎🏽😫