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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 64% Internet (64%)
  • 18% Phone (18%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Newbury, Bradford, Derby, Chichester, Birmingham, Leeds, Fareham, Guildford, Halifax, Cardiff, Glasgow, Royal Tunbridge Wells, Hackney, and Preston.

CityProblem TypeReport Time
London Phone 2 hours ago
London Internet 20 hours ago
London TV 1 day ago
London Internet 2 days ago
Newbury Internet 3 days ago
Bradford TV 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • pursseyg
    Gaz1313 (@pursseyg) reported

    @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).

  • itsphasetwo
    Phasetwo⚡️ (@itsphasetwo) reported

    @VodafoneUK is allegedly providing illegal immigrants with SIM cards and possibly mobile phones, at the British Tax payers expense . A diabolical abuse of British natives . @RestoreBritain @reformparty_uk what are you going to do about companies who help to sink 🇬🇧?

  • ToonCoyne
    ToonCoin🇬🇧 (@ToonCoyne) reported

    @VodafoneUK my payment rate goes up so you can give people sim cards and free airime that may be here to kill me? I've been a customer since a phone had external aerials. Guess what tell that clown in charge to **** off. As soon as I have time, Bye everyone I know will be told

  • FarmerJoeShow
    Joey ap Joey (@FarmerJoeShow) reported

    @VodafoneUK haven’t got any better in 2026. Avoid them at all costs. Zero customer service (if you manage to get hold of them) & they say it'll be sorted next day but it never is. Months pass by. It’s always next day. AVOID THEM. Use literally anyone except Vodafone UK.

  • AnnPierceJones1
    Ann Pierce-Jones (@AnnPierceJones1) reported

    @VodafoneUK since June your service has been well below acceptable level in Caernarfon. Despite this my last 2 bills didn't show any compensation & you've taken payment in full. Today 12 August has been particularly bad on both 4G & network. I've already raised this on account

  • stramashtoo
    ..over and out (@stramashtoo) reported

    @Alexarmstrong @gala_borders I’m due to renew, shall be taking my business elsewhere. Giving SIM cards away to illegal migrants is only part of decision, @VodafoneUK, the connectivity is really poor in my rural area.

  • ArdsBrexit
    Ards Brexit (@ArdsBrexit) reported

    @vodafone @VodafoneUK You will be able to track the devices that are being handed out to illegal migrants that are using your network. Facilitating these illegal migrants makes you an accessory to people trafficking. You paying customers are funding this, are they made aware?

  • reillypeedoff
    reillypeedoff (@reillypeedoff) reported

    @VodafoneUK I have been on your service for nearly 40 years. My contract runs out in 6 months. My business uses your service ...we will be cancelling everything. People should pull away from this disgusting company. You have facilitated the invasion of Britain by providing the communication ability. #fuckvodafoneuk

  • Taylod61
    ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Another day in the UK using our wonderful phone networks. Today trying to download an app via the @VodafoneUK network. Size of file 39 Mbts Download speed 22Kbt/s (not constant speed) Time taken 45 minutes Result failed. Is there anywhere in the world worse than this?

  • bigun1414
    Shesgoter Titzout (@bigun1414) reported

    @Alexarmstrong @VodafoneUK are not answering my request for information, clearly they prefer giving free stuff to illegal immigrants rather than addressing concerns of a paying customer of over 20 years standing. Says it all really…will not be renewing my contract that’s now due.

  • cmwrawcliffe
    Catherine Rawcliffe (@cmwrawcliffe) reported

    @_AgainstMyWill @ZiaYusufUK @VodafoneUK I guess youre going to have to get used to life without a mobile phone then. All UK mobile network providers have similar charity schemes.

  • suemcdonald342
    DaisyMae (@suemcdonald342) reported

    Is this right? 😳 @VodafoneUK Im horrified. You’re actually making the problem worse by doing this! 🤨

  • mikewooduk
    Mike Wood (@mikewooduk) reported

    @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

  • mickhart76
    YORKSHIRE YORKSHIRE YORKSHIRE (@mickhart76) reported

    @Alexarmstrong No wonder @VodafoneUK used to guess my monthly bills. We’re never consistent.

  • neednooneknow
    Broken Britain (@neednooneknow) reported

    @Alexarmstrong @Nawjryw Cancel your @VodafoneUK contracts people

  • judgeaknee
    Gurj Sagoo (@judgeaknee) reported

    Why is it impossible to get in touch with one of your agents? Your web chat keeps crashing, you haven't confirmed an account number and it's impossible to cancel my broadband order! Can't someone please help? @VodafoneUK

  • MattTomkins8
    Matthew Tomkins (@MattTomkins8) reported

    @djp4cm4n @VodafoneUK Ugh, I just changed in November bcz O2 Internet was **** 🫩

  • djp4cm4n
    Concerned Citizen (@djp4cm4n) reported

    @Lazzard59 @VodafoneUK You mean the same charities that up this invasion. Wake ******** up 🤡

  • Bennersthedoggo
    Bennersdoodledo (@Bennersthedoggo) reported

    @Landofnod1969 @VodafoneUK Where do people who work for a living sign up for a free phone/service @VodafoneUK ?

  • niatoomey
    Neil Toomey (@niatoomey) reported

    @djp4cm4n @VodafoneUK Aye the ***** *******. I’d go there just to make a mess. Stink the place out,help them feel at home.

  • 77fenrir
    Gareth Higgin (@77fenrir) reported

    @djp4cm4n @VodafoneUK Left them a few years ago after god awful customer service, no decent signal anywhere , no discounts/ upgrades over my time with them. Now with @EE. Still awful signal at home on a 5G plan but elsewhere perfect

  • OdetteBougette
    Odette (@OdetteBougette) reported

    @VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!

  • SimonDanczuk
    Simon Danczuk (@SimonDanczuk) reported

    Thinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..

  • Bredebeck
    LW (@Bredebeck) reported

    @sanj_lal1 @toadmeister I'm going to see how much it will cost me to cancel my Vodafone contract....@VodafoneUK

  • callandobocas83
    Jaime Lannister (@callandobocas83) reported

    @StoneAlun @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable

  • JohnBarrUK
    John Barr (@JohnBarrUK) reported

    So @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬

  • _AgainstMyWill
    ||| PAUL ||| (@_AgainstMyWill) reported

    @cmwrawcliffe @ZiaYusufUK @VodafoneUK That would be fine with me. Almost everything about them is bad for humanity!

  • Matty75890250
    Matty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Matty75890250) reported

    @VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.

  • KFRD_I
    RaphieB . (@KFRD_I) reported

    @VodafoneUK same here we will be giving notice to cancel !

  • MrMulderUK
    MrMulder (@MrMulderUK) reported

    Local network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903