Vodafone Outage Report
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 10: Problems at Vodafone
Vodafone is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Plymouth, Didcot, Sevenoaks, Reading, Cheltenham, Morecambe, Islington, Keswick, Bury St Edmunds, Hampstead, Sittingbourne, Maulden, Portsmouth and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Plymouth |
Phone | |
| Didcot |
Internet | |
| Sevenoaks |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ShazzBakes
(@ShazzBakes) reported
@VodafoneUK @vodafone I only have £10 of @vodafoneUK invested in my iPhone. That's getting written off. Other service providers can ensure I can do the simple task of making a phone call on a phone. Sorry 'Keely' & 'Oliver' but your system's bots beat this 15+yr customer My Nokia's contract: gone
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Tony Hirst
(@psychemedia) reported
@VodafoneUK chat service was somehow enabled for the number and broke sms. Each time i disabled chat on the contact page it was re-enabled next time i tried to send a message. disabling chat at the deeper messages app global setting level seems to have fixed it.
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Louis Winthorpe III
(@LouisWinthorpe7) reported
@VodafoneUK the worst customer service I've ever experienced. Can't even get through to someone to cancel my broadband with them and move it to someone else.
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Adam Dicken
(@AdamDicken9) reported
@VodafoneUK Is there a problem with the call centre? I have tried to contact them the last two days about an urgent billing query but cannot get through.
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Wading through treacle
(@kimmissinglife) reported
I've just spent OVER 2 HOURS on live chat to @VodafoneUK who have "lost" my no just to be told they can't help. I can't make or receive calls. I'm shattered after spending most of the day trying to resolve. I'm losing the will to live, which is nothing new as I'm a #pwME
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Ollie Wilson
(@OllieMWilson) reported
Don’t usually do this on here but *******, the customer service my wife has experienced from @VodafoneUK has been absolutely appalling. Avoid where possible
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Harris Siddique
(@harris_siddique) reported
@VodafoneUK very slow internet speed and poor service in Basal Heath Birmingham . Complaint , but no response
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Tiffany Roberts
(@Curlygirl19800) reported
@VodafoneUK Wow - what a terrible decision…, once again the paying customer pays the price. Thanks for letting me know
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Kim McLean
(@Kimmymcwom) reported
@VodafoneUK Fair enough although the 4g doesn’t work as I’ve just got off riding that section and didn’t get a signal sadly
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Harris Siddique
(@harris_siddique) reported
@VodafoneUK Internet speed is so slow , doesn’t open anything
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ShazzBakes
(@ShazzBakes) reported
@VodafoneUK @vodafone If you send a text via the iPhone number I'm contacting for help about: this is the end of an over 15 year customer relationship. I've provided my Nokia phone number, which can't do phone calls but can do texts. @VodafoneUK "Keely"
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Harris Siddique
(@harris_siddique) reported
@VodafoneUK It shows network working fine , but internet at 18:00 to 20:15 , is miserable doesn’t even open website . Tried online chat they said they will resolve but no improvement
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Brad
(@Brad55523973) reported
@VodafoneUK any reason why the last 6 months with the gigacube 4g I barely get 1mbps download? When I signed up I got nearly 3mbs but now I can't even talk on xbox live without constantly breaking up and lagging on any game I play. Sp79ds why am I paying such poor service?
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Maureen Hoole
(@Mobble64) reported
@VodafoneUK - what happened to customer loyalty? Looks like it’s a move to Tesco Mobile.
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dan
(@dantheman19970) reported
@VodafoneUK why do you do credit checks on upgrades pretty stupid I think I have about 9 phones with vodafone and I'm scared that they not gonna let me upgrade no more
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ShazzBakes
(@ShazzBakes) reported
@VodafoneUK @vodafone @vodafoneUK bot: You botted a DM response which completely ignored the detailed info I've given multiple times over many hrs today. "Did you do this?" I'm not going to swear, so 😫 Sorry to lose a 15+yr relationship with a supplier but today has been textbook Bad Customer Service
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Joe
(@grifftannen) reported
@VodafoneUK Hi I need help with an eSim - but online chat is down and phoneline tells me to use online chat.
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Tony Hirst
(@psychemedia) reported
wondering again why my crqppy pile of crap vodafone phone contract won't deliver sms to an ee number (it will receive sms from same number and send/accept calls to/from it). Pile of crap @VodafoneUK
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Hela
(@GrayVixen) reported
@VodafoneUK your customer service online is atrocious - been going round in circles for over an hour.
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Gareth Mason
(@garethmason) reported
@VodafoneUK Great company! Offer you a dud fone for your new contract & have tried to fix it 3 times. Final time they said they sent it off but did nothing at all. Also their internet is a shower! But still keep you in a contract even though they break all terms of the contract
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stacey
(@stacey06978469) reported
@VodafoneUK why do I keep getting no signal for??
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xSolaris
(@K160571) reported
@davwheat_ @VodafoneUK Is that when you unlock the bootloader or once you flash the custom ROM? I'm inclined to believe it's after flashing so it's not Samsung but down to the ROM creators who need to better integrate it. Patience, eh? It'll come 😌😌
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thomas james
(@pixiboyus) reported
@VodafoneUK @SailGP Wtf ur signal at the best of time is poor
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ShazzBakes
(@ShazzBakes) reported
@VodafoneUK Can you not see the multiple DMs I sent to "Oliver" at Vodafone several hours ago? Complete details on my phone and what the problem is. @VodafoneUK "Keely" "Oliver"
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Kellie Redmond 🎧
(@KellieRedmond) reported
@OllieMWilson @VodafoneUK Yep. @VodafoneUK are appalling. I made a complaint. Was told a manager would call me… guess what? Considering they run a phone network and, you know, making calls is easy, the manager never called.
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ShazzBakes
(@ShazzBakes) reported
@VodafoneUK @vodafone @VodafoneUK Customer Service is not telling someone - who's been a customer for over 15 years - to keep doing the thing the customer has already said isn't working, to get assistance from a company that admits its bots don't provide customer srvc. But played out in real time 😬
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Gwen Ellis 🏴🇪🇺
(@gwenellis22) reported
@VodafoneUK Why is my reception so poor over the last week? I need my phone for work. Tried connecting but am communicating with robots. LL57 3 area
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Sumita Patel
(@lady_s212) reported
@VodafoneUK trying to join Vodafone and you’ve cancelled my sim 4 times!! Been on the phone for several hours and customer services don’t know what’s happened. Can someone please get in touch
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Gee🧸
(@gnb__x) reported
@SpotifyUK @VodafoneUK hi I have Spotify premium as part of my contract, I’ve been logged out of my account and now can’t get back into my Spotify due to not being able to access the email address?! Please help
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Georgia Handley
(@Harriet76958875) reported
@VodafoneUK I don’t want an alternative way. I want a direct debit set up but your website gets right to the end of the process EVERY time then says ERROR. Fix it.