Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (64%)
- Wi-fi (14%)
- Phone (13%)
- Total Blackout (5%)
- E-mail (3%)
- TV (0%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Barnet, Gosport, Yateley, Swindon, Barnsley, Hyde, Didcot, Milton Keynes, Gillingham, Enfield Town, Oxford, City of London, Manchester, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 2 hours ago |
|
Barnet
|
Internet | 8 hours ago |
|
Gosport
|
Internet | 11 hours ago |
|
Yateley
|
Internet | 15 hours ago |
|
Swindon
|
Internet | 15 hours ago |
|
Barnsley
|
Internet | 16 hours ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Yoganandu Pottam (@yoganandu) reportedHi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedHow does a video suddenly stop playing but others are working on @X Does anyone know the reason why a 4G phone signal keeps dropping out? Are the two related? If you do can you tell @VodafoneUK and X so they can fix it?
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simon withers (@KalEl_WBS) reported@VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!
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Nina Moir (@neenooor) reported@VodafoneUK how can there be zero reception at Wimbledon station ? It’s bad at Waterloo, and Earlsfield and Raynes Park.. crazy
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Chloe Dannielle (@MsChloe96) reported@VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.
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Andrew Jameson (@AJameson12) reported@VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡
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Mark Johns (@markrjohns) reported@VodafoneUK My broadband is absolutely crap today. Keeps disconnecting on various devices, wired and wireless. What's going on? #rubbish #broadband
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Adeya Mcfale (@Hellar_eal253) reported@VodafoneUK when you ask for preferred contact in response to an issue, maybe don't try and call? Didn't say it for no reason.
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Danielle Price (@missD_price) reportedWhat an absolute joke @vodafoneUK customer services is!!! You can't speak to a person and the chatbot just goes around and around in circles!!! 😡😡
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Bri Hammond (@big1481b) reported@VodafoneUK avoid this company shambles no customer support lies and no internet
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Delwar Ullah (@Sheffield128) reported@VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.
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IainMcCallum (@Iain_McCallum) reported@VodafoneUK - two weeks ago the same problem as today. I cannot function without the connection you are supposed to provide and for which I have dutifully paid for 23 years. Your customer service is a DISGRACE.
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✨Taryn H ✨ (@Taz_Pricey) reportedHey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃
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deeps (@deeps_k) reported@VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint
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BritainAnon (@BritainAnon) reported@ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!
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Jess Smith (@jessicamaysmith) reported@VodafoneUK why have I constantly had no service in my area for the past 2 months??????
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grace hooper (@messalinahooper) reported@bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!
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blu’sfreepalestine (@tyskjamie) reported@VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.
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Bri Hammond (@big1481b) reported@VodafoneUK Wonder how long that take over 2 months no internet and so many lies and disgusting customer service
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Jolyon Brown (@Eddie_Catflap) reported@KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!
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✨Taryn H ✨ (@Taz_Pricey) reportedWow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!
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Heather and Patrick (@HeatheandPat) reported@VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.
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shaun (@1971wilko) reported@Benleo Meh, you want bad give @VodafoneUK a go.
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Pearoni (@Pearoni) reportedGot to love @VodafoneUK sponsoring the @DownloadFest and giving 100k+ customers the worst network coverage known to humankind. I will 100% be changing networks in a few days and I recommend others do to. 2026? Profiteering at its worst
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William Aslet (@Waslet) reported@VodafoneUK can you please explain why your service is so diabolically awful in north Oxford? It is so bad that when I called your representative to complain he could not hear what I was saying.
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Bri Hammond (@big1481b) reported@VodafoneUK messed me around last Friday with Internet not fitting it bein late to utter disgusting customer service
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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IainMcCallum (@Iain_McCallum) reported@vodafoneuk I was assured I would be compensated for the week’s lack of service I experienced last month but of course NO SUCH THING has been reflected in my bill. Just awful. Morally Bankrupt.
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Ocho Adokpe (@AdokpeOcho) reported@VodafoneUK eSIM profile due to an EID block caused by a backend provisioning conflict. Now fix my problem please
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James R (@Jamesreaney92) reported@jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!