Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (21%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Colindale, London, Paddington, Colchester, Kettering, Harringay, Bristol, Tower Hamlets, Croydon, Leixlip, Leeds, Birmingham, Market Harborough, Glasgow and Tarporley.
| City | Problem Type | Report Time |
|---|---|---|
 Colindale |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet | |
| Colchester |
||
| Kettering |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Johns
(@kev_johns) reported
@VodafoneUK Hi. Our broadband has been down since Friday evening. Postcode TR20 8SE. Your website says there is a known fault in our area. Do you have any idea when this is likely to be fixed? Thanks.
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Bilal Riaz
(@bilalriaz17) reported
@VodafoneUK Meanwhile I’ve been told in dm that we can’t help you here and contact on customer support
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Boskee
(@boskee_voitek) reported
@larkin_tony @VodafoneUK They barred my modem after I complained about slow download speeds, saying it will be resolved within 2-5 hours. 42 hours later I still have no internet and they keep assuring me it will be fine within 24 hours. I suspect there’s no one actually working there over the weekend.
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helen jayne
(@helen__jayne) reported
@VodafoneUK I have been on your chat help for 2 hours and 24 minutes. Issue still not resolved. £120 of my money in data credit being withheld awaiting 5-7 days for action to be corrected by you. Disgusting service
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Boskee
(@boskee_voitek) reported
@VodafoneUK I’ve been cut off from the mobile broadband for the past 42 hours. Despite repeated assurances from your customer team that it will be fixed within two to 48 hours it’s still dead. I need my connection to work from home tomorrow. Please help!
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Rachael
(@LittleRHenry) reported
@VodafoneUK kind of annoying when trying to get a just eat voucher as an actual customer and can't as people have been giving them away to randoms on social media
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daninfinity
(@dan_infinity) reported
@VodafoneUK I've reported thanks, still seems to be down :/
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Kiwi Cαƚ 🇳🇿
(@Aotearoafeline) reported
@VodafoneUK no signal in EX16 9 is there a problem?
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helen jayne
(@helen__jayne) reported
@VodafoneUK That doesn’t work. And your customer service reps are refusing to give me details of complaints process
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Bougie
(@DontFvkingTxtMe) reported
@Mr_Tushi_Gaming @ZakiBashekha7 @VodafoneUK Wtf! That's a lot man
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daninfinity
(@dan_infinity) reported
@VodafoneUK No signal twice in a week :(
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Tony Larkin
(@larkin_tony) reported
@VodafoneUK Finally got some help from the Helpdesk. Ahmed explained that there was an issue with the network and it could take another 2 days to fix. Not great news and too late to take any actions today but at least he didn’t try to duck the issue like his colleagues.
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helen jayne
(@helen__jayne) reported
@VodafoneUK over 3 hours today trying to resolve your error. Appalling service
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Judhell
(@Judhelle) reported
@VodafoneUK hi, the number I use is on my cousin’s name. Im getting voxi and want to keep the number. If my cousin gives me the PAC code and I register the voxi account on my name with it, will it cancel my cousin’s account and move the number to my name with voxi? Thank you
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Steven McMillan
(@fankle_steve) reported
@O2 why after calling customer services x2 has my newly transitioned account from @VodafoneUK not been activated? Email sent links from yourselves simply take me back to the same page saying 'account not activated'
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John C
(@jcrawf74) reported
Day 4 and still no service @VodafoneUK shocking 😡😡
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G
(@G_Donn) reported
@VodafoneUK have had no service here in (NI) for 6 hours, the status checker says no issues but obvs that’s not the case
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Gulam Hussain
(@gulam_h) reported
@VodafoneUK Hi. Have tried as you suggested but not seeing much difference. I have three Vodafone contacts on three devices (S21, Xiaomi and a Huawei). All behaving the same. The 5G signal is also much weaker. Was fine prior to Friday's weather. APN settings are all fine.
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Dave Roney
(@bigdavehotrod77) reported
@VodafoneUK good evening. I have swapped simcard into a new phone but account wasn't remembered. I have been trying since 8am this morning, keeps saying username not recognised. So registered again, it's still not working. Even tried calling 2345, can't find option. Please help
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Boskee
(@boskee_voitek) reported
@VodafoneUK I’ve been cut off from the mobile broadband for the past 42 hours. Despite repeated assurances from your customer team that it will be fixed within two to 48 hours it’s still dead. I need my connection to work from home tomorrow. Please help!
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laura
(@StateOfLaura) reported
@VodafoneUK hi, my hub is unable to connect to the internet since yesterday, and everything is set up as usual, could I get some help?
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Kay Louise
(@kaylouisemac) reported
@AJ7273 @VodafoneUK I won't be going there. Heard nothing but bad things. It's quite a simple request for Vodafone. Keep his number in his account and move my number and the broadband to my name as I'm in the house. Pathetic that they can't do this.
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Tony Larkin
(@larkin_tony) reported
Any advice for dealing with @VodafoneUK support? Broadband out since yesterday. Took 30 minutes to get through to Helpdesk, who asked if he could put me on hold while he checked something. That was an hour ago. Should I hang up and try again or do they have to answer eventually?
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Rebecca Jane Squire
(@rebeccasquire_) reported
@VodafoneUK have just received the most disgusting customer service - please can you dm me to discuss
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Jane Webb
(@Janeymwebb) reported
@VodafoneUK priority and you will have access in 24 hours All this because of a minor technical issue preventing a subscribed package working Well done Vodafone, excellent customer service, please remind why I have just signed a new contract!
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Sophia
(@SophiaIsabella) reported
At my parent's house in Guildford and they've had no @VodafoneUK signal since Friday. Nothing on the website explaining outage or plan to fix. Completely unacceptable to have zero comms and still no coverage. @vodafone
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Tony Larkin
(@larkin_tony) reported
@VodafoneUK @VodafoneUK Your app says that there is an issue in my area and it will be fixed asap. It would be very helpful, with so many people working from home, if you could be specific. If I had known the whole story, could have tried action today to avoid losing a day’s work tomorrow.
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Matt
(@asongbird4Jesus) reported
@VodafoneUK How about you just provide a decent working data signal in L17 @VodafoneUK?
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Megan
(@meganklittle) reported
@VodafoneUK no phone signal for 2 days in GU6 - any reason why??
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Jane Webb
(@Janeymwebb) reported
@VodafoneUK Since 13/02 19 calls 6+ hours on the phone 25+ conversations with customer service/tech assistants/so called tech experts 5+ call drops mid conversation Having to repeat myself two or three times each time Regularly left on hold for 30-60 mins cont…