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Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Cardiff, Wandsworth, London, Worcester, Derby, Didcot, Ramsgate, Paddington, Croydon, Milton Keynes, Halifax, Hammersmith, Glasgow, Southall, and City of Westminster.

CityProblem TypeReport Time
Cardiff Wi-fi 8 hours ago
Wandsworth Wi-fi 12 hours ago
London Wi-fi 13 hours ago
Worcester Internet 14 hours ago
Derby Phone 1 day ago
London Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • whichoneispink
    Mike Hodgkiss (@whichoneispink) reported

    @VodafoneUK why didn’t I receive the emergency alert?

  • Arainna1
    Arainna (@Arainna1) reported

    @VodafoneUK issues with the emergency alert today???

  • _el_pablo_
    Paul Manington (@_el_pablo_) reported

    So the emergency alert was one minute later for me than everyone else... something to do with @VodafoneUK maybe? #emergencyalert

  • robwatsham
    Rob Watsham (@robwatsham) reported

    @VodafoneUK My phone did not sound the government’s emergency alert today. Lucky me! Any ideas?

  • AmandaHolding
    Amanda Holding (@AmandaHolding) reported

    @VodafoneUK Time to change to a different network as didn't receive the Alert because the signal is so bad here. 4G <<--- in my dreams! Been like this for years and you won't upgrade because we are in the countryside. #badservice #takingthemick

  • Natalie02362225
    Natalie (@Natalie02362225) reported

    @VodafoneUK - never got an emergency alert today!

  • ClareOBrien
    Clare O'Brien 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🌍 (@ClareOBrien) reported

    @VodafoneUK I realise that. But it means because we aren't supplied with 4G we don’t get the emergency alerts? Rather makes you feel the government can't be bothered with us rural populations...

  • ClareOBrien
    Clare O'Brien 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🌍 (@ClareOBrien) reported

    Has the #emergencyalert thing happened? My phone was switched on, signal was fine - no siren, no text. So if the balloon had gone up I'd be none the wiser. Comments @VodafoneUK? Is it because we only get 2G in this area of the #scottishhighlands?

  • JohnWindsorUK
    JohnW (@JohnWindsorUK) reported

    @VodafoneUK Can u justify charging £81 for a call to Australia in this day and age given I’m using Wi-Fi calling over your broadband? Would love to know how much your actual cost was? Granted I should have paid attention but as a loyal long time customer I’m hugely disappointed

  • mark62ellis
    Mark Ellis (@mark62ellis) reported

    @VodafoneUK Did you not get an instruction from @cabinetofficeuk to send a message to everyone at 3 pm on 23rd April 2023. DT3 4AJ didn't get any message at 3 pm, because of your dire service @Ofcom

  • ACLegalServices
    Legal Eagle. (@ACLegalServices) reported

    @surreylive @VodafoneUK No alarm on my Samsung 9S phone! Am told I’m not the only one as believe signal only sent on 4 & 5G.

  • kristoffermilne
    Kris Milne (@kristoffermilne) reported

    @VodafoneUK Perhaps look at getting it fixed a lot quicker than the 6 days forecast. That’s lunacy in this day and age . We’re not on the moon. It’s business as well as personal it’s effecting. If you can’t sort it before then I’m afraid you will be removing myself from the customer base

  • truds_b
    trudi blackwell (@truds_b) reported

    My phone didn’t receive the emergency alert, despite being turned on in the settings. Should I worry 🤔@10DowningStreet @Apple @VodafoneUK #gutted

  • hisroyalginger
    Lee Rainford (@hisroyalginger) reported

    30 mins back/forth on a @VodafoneUK to try to renew/cancel. Security checks, back/forth on package options. Really helpful agent on other end but you gotta miss talking to a person, would take a fraction of this time

  • ynnadddanny
    danny (@ynnadddanny) reported

    Did ANYONE on @ThreeUK or @SMARTYMobileUK or @VodafoneUK get the emergency alert?

  • colinwa47152885
    Fcukputin (@colinwa47152885) reported

    @SusanHa85471577 @VodafoneUK So if we're not in 4 or 5g signal we won't get them?

  • SusanHa85471577
    Susan Harrison (@SusanHa85471577) reported

    @VodafoneUK how do i search my settings for emergency alerts. I can't see anything under settings

  • AmandaHolding
    Amanda Holding (@AmandaHolding) reported

    @ClareOBrien @VodafoneUK Its Vodafone that can't be bothered if you live rurally. They won't spend the money updating the masts because its not cost effective for them. We pay the same as everyone else and get a substandard service 🫤

  • robwatsham
    Rob Watsham (@robwatsham) reported

    @Nick_Britten Just come through on @VodafoneUK 9 minutes late. No surprise really as their “customer service” is slow as well #EmergencyAlerts

  • SusanHa85471577
    Susan Harrison (@SusanHa85471577) reported

    @VodafoneUK how do i check emergency alert notification is switched on. Samsung galaxy a3

  • SusanHa85471577
    Susan Harrison (@SusanHa85471577) reported

    @VodafoneUK why did i not receive the emergency alert on my Samsung galaxy a3 at 3pm

  • gingerstokiedad
    James (@gingerstokiedad) reported

    @ThreeUK @SMARTYMobileUK well I'm running away with @VodafoneUK customers as my networks #three #smartymobile failed to let me know that there was an emergency. 🤔🤨😱😡

  • hisroyalginger
    Lee Rainford (@hisroyalginger) reported

    Trying to extend @VodafoneUK contract: - goes online, can't see anything to let you do it - tries chatbot: "contact us here" - goes to contact us: phones "best way is to chat with us"... Seems easiest thing then is to cancel and shop around, great customer service

  • hhysted
    Helen Hysted (@hhysted) reported

    Well @VodafoneUK are really excelling themselves having TWICE told my new provider I wish to stay with Vodafone despite me not having service with them since 4th April 2023! Luckily the @Ofcom complaint is written - just need to add this latest detail.

  • DTMYoung
    David Young (@DTMYoung) reported

    We’d be in trouble as no 4 or 5G signal. And @VodafoneUK are threatening to turn that off

  • 84sterbz
    Emma Sterba 💙 (@84sterbz) reported

    Is @VodafoneUK broadband down again?!

  • its_elliemae
    Ell (@its_elliemae) reported

    @VodafoneUK thanks for saving me and @Tom_CFC_ in an extreme alert ! No signal so didn’t go off #rude

  • amperkins
    Andy Perkins (@amperkins) reported

    On @asda_mobile which appears to use @VodafoneUK network. Am using iPhone5s with iOS 12.5.7. No #EmergencyAlerts received here.

  • Beetaa79
    wengrzikova (@Beetaa79) reported

    @VodafoneUK Emergency alert of course ??? As I've commented underneat !

  • colinwa47152885
    Fcukputin (@colinwa47152885) reported

    @VodafoneUK just checking here re the emergency alert, if we are not in 4 or 5g signal we won't receive the alert?