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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Vodafone problems in the last 24 hours

Vodafone Outage Chart

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (50.90%)
  • Phone (28.61%)
  • Wi-fi (11.75%)
  • E-mail (4.22%)
  • Total Blackout (3.61%)
  • TV (.90%)

Vodafone Comments

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:
  • BenThomWood
    Ben Thom-Wood (@BenThomWood) reported

    @VodafoneUK I know Jason, Liam never asked me to confirm the code you’ve just sent. I have confirmed it to your dm. Thanks

  • BradW1399
    brad (@BradW1399) reported

    @VodafoneUK your customer service is absolute toilet. Only calling up to ask when my contract expires so I can get off of this god awful network but clearly you’re only interested in talking to people who want to join, 25 minutes on hold ffs

  • BradW1399
    brad (@BradW1399) reported

    @VodafoneUK your customer service is absolute toilet. Only calling up to ask when my contract expires so I can get off of this got awful network but clearly you’re only interested in talking to people who want to join, 25 minutes on hold ffs

  • BrannysMissus
    ˜”*°•.˜”*°• Zoë Brannigan •°*”˜.•°*”˜ (@BrannysMissus) reported

    DM’d @VodafoneUK 24 hours + ago and still waiting on any resolution! No mobile internet for 5 days ....

  • aborisdrone
    Mr Potato Head™ (@aborisdrone) reported

    @TheO2 @EE @BTCare what is your 4G coverage like in Luton I’m with @VodafoneUK and can’t get any coverage in the area, and it looks likely that it won’t improve in the future. Looking at best offer for when I change service providers

  • TheGreenHill_
    Nikola (@TheGreenHill_) reported

    @VodafoneUK Hi, I've having some issues with my console. For some reason I can't keep a steady and fast download speed. One day it'll be 30 mbps and the next it'll be 200 kbps. I've followed PlayStation's advice which has told me I need to open (forward) the PSN ports on my router...

  • Bakistanii
    A🧞‍♀️ (@Bakistanii) reported

    @VodafoneUK amazing customer service from your contact centre :)

  • tonyps1977
    Tony Patis-Stannard (@tonyps1977) reported

    @VodafoneUK little disappointed at customer service, I had a very simple question and a live chat that the agent suddenly disappeared, spoke to someone the phone who put me on hold and then disappeared, then got a call back from an agent who struggled to understand basic English.

  • swgpower
    SWG Power (@swgpower) reported

    @mattscrivin @VodafoneUK @zeninternet are the best. Not the cheapest but stable, reliable and second to none customer support! (Plus they seem to have a lot of clout with Openreach!) #customerservice #internet #topteam

  • dreamsdeshmukh
    PMD (@dreamsdeshmukh) reported

    @vodafonein @VodafoneUK still no network in India.. whole day

  • paulm239788
    Paul Merrett (@paulm239788) reported

    @VodafoneUK was told I can’t open a new business contract because I have a personal contract How ridiculous is that. Guy on the phone was an idiot to

  • KatherineJTuck
    Katherine Tuck (@KatherineJTuck) reported

    @VodafoneUK @VodafoneUK.. Another promised phone call not returned...we were promised 12 noon latest...that's now 3 in the last 2 weeks. Customer service is a joke..there isn't any!

  • mac_lee
    L E E M A C ⚠️ (@mac_lee) reported

    @Scott1991B @VodafoneUK They're the worst ever network! I switched from them to @ThreeUK and never looked back! Get out if you can bud.

  • andygreenwood9
    andy greenwood (@andygreenwood9) reported

    @VodafoneUK I’m currently on live chat with you trying to upgrade one of my two contracts, giving you the opportunity to retain me as a customer. The service is appalling, no reward for loyalty

  • j_mcmullan
    Jonathan McMullan (@j_mcmullan) reported from Millisle, Northern Ireland

    @VodafoneUK No probs this morning. Seems that we temporarily lose connection in bad weather. it has happened a couple of times before. might be an issue with the box at the end of road I guess.

  • JesseBinch
    Jesse GM Binch (@JesseBinch) reported

    @VodafoneUK Do you not realise that after 2 months she’s called & I’ve called several times it’s not been resolved nor have Vodafone even called back or followed the issue through. It just gets left. Mums now cancelled her direct debit if it’s not working really soon it’s hello @EE

  • blackers90
    James B (@blackers90) reported

    @VodafoneUK My broadband speed has magically slowed...again. I am bored of contacting you to sort it. Started at 76mbps 2 weeks ago when checked with ookla speed test...now only getting 30mbps. However your lying app reckons I am getting 79mbps. AVOID VODAFONE BROADBAND ITS CRAP

  • BBLouisR
    Louis (@BBLouisR) reported

    @seniorvictoria @StephenAFenwick @O2 @EE @VodafoneUK Was with @O2 for 8 years had nothing but problems jumped over to @Vodafone been with them nearly 2 years had more extras and great offers in that time than I did with O2 #levels

  • s2law
    Stuart Law (@s2law) reported

    @bazsharp @vodafone @O2 @3uk best of the bunch mate. Great service, good choice of handsets, free calls and data in Europe and abroad. Unlimited data plans... And infinitely better customer service than @EE @O2 or @VodafoneUK (voda being the worst customer service experience of my life).

  • twitananda
    Twitananda™ (@twitananda) reported

    @Spyia @VodafoneUK @bt_uk @VodafoneIN kind of sucks too. Worst network in the country, but yeah, better than BSNL I guess. My AU friends say Vodi there sucks too. Now I know @VodafoneUK sucks in their home country too.

  • Nazmabashir1
    Nazma bashir (@Nazmabashir1) reported

    @VodafoneUK But they don’t price match...just spoke to someone via chat service. I am a little disappointed to be honest! Vodafone haven’t even tried to keep me as a loyal customer!

  • Paresh1124
    Paresh Kumar (@Paresh1124) reported

    @VodafoneIN @VodafoneUK @VodafoneGroup @Vodafone_CEO billed for services i stopped and messages that I never sent. And will be charged for everything. Worst service yet again by Voda group. People beware. I'll get it stopped the day I lamd in India. U get away from Vodafone ASAP

  • GeoffCrowther1
    Geoff Crowther (@GeoffCrowther1) reported

    @VodafoneUK No service at our home and can't make a call over wifi despite being switched on.

  • amodkanthe
    amod (@amodkanthe) reported

    @VodafoneIN @youbroadband @VodafoneUK @VodafoneGroup Youbroadband Internet down for more than 24 hours no resolution yet. Enable to track and contact engineer from Youbroadband app complaint number 2018121509429

  • WardPrivate
    Private Ward (@WardPrivate) reported

    @VodafoneUK I find it strange that a network promotes that it provides ITS best product.. I should think so.. why would you provide your worst ever 4G network!! Still not as good as EE

  • HousleyCraig
    Craig Housley (@HousleyCraig) reported

    So @VodafoneUK responded to my tweet and said they'd sort it out. Couple of weeks later - same result - yep agree that's what we offered but still not letting you have it. Well done - compound original poor service with more of the same. Wonder if it was their red bus too 🤔

  • jmjones1971
    Jason Jones (@jmjones1971) reported

    @VodafoneUK Unless we are within the immediate vicinity of the router, the signal is extremely poor. On some occasions, I have to switch off the WiFi on my phone for a page to download. It is a standard detached property with normal constructed walls etc.

  • BrexitPokerChip
    BrexitPokerChip 🇩🇪🇪🇺 #FBPE #HardRemain (@BrexitPokerChip) reported

    @VodafoneUK Sorry, but that doesn’t work. Format of my order number is wrong. It was ordered in store. While I am keen to get my phone I am just as annoyed about being overcharged. New contract is cheaper but price doesn’t go down and data doesn’t increase until my phone arrives

  • bittwell
    Dòm (@bittwell) reported

    At least Vodafone need understand the payment has made for service..@VodafoneIN @VodafoneUK @Vodacom @ConsumrConxion

  • bittwell
    Dòm (@bittwell) reported

    At least Vodafone need understand the payment has made for service..@VodafoneIN @VodafoneUK @Vodacom @ConsumrConxion

  • Bethhkay
    Bethh △⃒⃘ (@Bethhkay) reported

    @VodafoneUK fix your app man! Received a text saying that my bill is over £10 higher than it should be and I can’t even check why !! It’s been down since Black Friday sort it out!

  • MrSelaiman
    Selaiman Hrouni (@MrSelaiman) reported

    @VodafoneUK Whenever I leave the house, my network goes down, so basically I’m paying for a contract phone that only works at home. It’s ridiculous

  • 12mcd13
    Samuel Mcdonnell (@12mcd13) reported

    @VodafoneUK can you explain why is your internet so slow, you advertise it to be good quality and fast but it keeps dropping out and I lose connection when playing @Xbox online, we used to have broadband with @bt_uk and I was getting almost 300 mb/s on a 5 year old router

  • RPiWatchdog
    RPi Watchdog (@RPiWatchdog) reported

    Hey @VodafoneUK, why is my internet speed 0Mb/s down\2Mb/s up when it should be 40 Mb/s down\10 Mb/s up #speedtest

  • HP1173
    Hema Purohit (@HP1173) reported

    @MarkSawrey @VodafoneUK Seriously thinking about it. 11 days of no internet and no one at Voda gives a shit!

  • RPiWatchdog
    RPi Watchdog (@RPiWatchdog) reported

    Hey @VodafoneUK, why is my internet speed 0Mb/s down\1Mb/s up when it should be 40 Mb/s down\10 Mb/s up #speedtest

  • CraigKidby10
    Craig Kidby (@CraigKidby10) reported

    @Sandy1980LFC @VodafoneUK Worst company mate. Had trouble with them for years!

  • BrunchOfWar
    Mark Lee (@BrunchOfWar) reported from Southport, England

    Sick to the bloody back teeth of Martin Freeman’s stupid ice skating face appearing before every damn #YouTube video I watch...enough @VodafoneUK 🤬🤬🤬

  • MrSelaiman
    Selaiman Hrouni (@MrSelaiman) reported

    @VodafoneUK No service and internet always goes down.

  • Sandy1980LFC
    Jamie Sandilands (@Sandy1980LFC) reported

    90 mins of online chat with @VodafoneUK and you still couldn’t help. Waited over 1 hour whilst being transferred before ending the chat when I had been advised it would be less than a 10 minute wait! Great way to spend a Saturday night! Would have taken 10 minutes in the phone!

  • Sandy1980LFC
    Jamie Sandilands (@Sandy1980LFC) reported

    2 hours of online chat with @VodafoneUK and you still couldn’t help. Waited over 1 hour whilst being transferred before ending the chat when I had been advised it would be less than a 10 minute wait! Great way to spend a Saturday night! Would have taken 10 minutes in the phone!

  • clukey83
    James M McCluskey (@clukey83) reported from Galston, Scotland

    @VodafoneUK terrible customer service. Mustve been with yous 15+years. Charged twice this month for my phone bill. Nothing but “it’s your banks fault” or “a data outage when transaction went through” still leaves me out of pocket with no solution after 2hours of calls @Ofcom

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @VodafoneUK @abeurschgens They stopped responding regarding my complaint. I terminated my contract at my expense. Awful network. I hope your complaint gets resolved quickly.

  • dgreen1415
    Dave Green (@dgreen1415) reported

    @MarkSawrey @VodafoneUK @TFMalfoy77 Awful service. "Customer Service" team either just ignore you completely or lie to you.

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @teamjohntee @VodafoneUK @karenLarcombe4 Awful network. #vodafoneisrubbish

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @Ch4d96 @VodafoneUK Too busy preparing for 5g when they can provide a satisfactory 4g service.

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @HerbyMel @VodafoneUK I had a similar problem. Signal booster should have been provided free of charge. Vodafone ignored my complaint. Not interested as long as they have have your money.

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @VodafoneUK @TFMalfoy77 UK's best mobile network at it's best! @VodafoneUK don't have a clue. What a joke the company had become. Loyalty means nothing to Vodafone.

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @LukeyGreenaway @VodafoneUK I didn't get a signal at work for over 11 months on @VodafoneUK . They blamed the thick walls! I bought a nokia 3310 on o2 which worked perfectly. Vodafone is a joke.

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @VodafoneUK @Gary85984592 That's awful. Absolutely clueless once again @VodafoneUK

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @VodafoneUK @lambrini82 Shit network and shit customer services.

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @Nazmabashir1 @VodafoneUK @Vodafoneuk treats it's customers as idiots. If they can't offer a decent deal for a loyal customer then time to walk away.

  • dgreen1415
    Dave Green (@dgreen1415) reported

    @MarkSawrey @VodafoneUK @abeurschgens This. So much so. I put a formal complaint in 3 days ago and haven't even had a curtesy response, despite the fact they say they will respond within 48 hours.

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @jamesy_eddie @VodafoneUK Yep, just awful. Not a clue what they are doing either.

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @VodafoneUK @abeurschgens It will be escalated, then ignored. Awful network.

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @Dunnestar @VodafoneUK @vodafoneuk never interested in customer complaints. Awful customer services. #notourproblem #youronyourown

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @JayantRoy3 @VodafoneUK Plenty of better networks out there. Have a look around for a better deal. Loyalty doesn't mean anything to @VodafoneUK. I recently paid £200 to terminate my contract early and will never go back. #vodafoneisrubbish

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @KatherineJTuck @VodafoneUK Awful network and customer services are never interested. I had to pay to terminate my own contract after 11 months of misery. #vodafoneisrubbish

  • SophiaGabrielle
    Sophia McGrath (@SophiaGabrielle) reported from Bridgwater, England

    @VodafoneUK your service is #disgusting! I pay bills yet you #disconnect my phone line at 9pm, your #CustomerService hangs up as dept has 'gone home'. Plus auto #service won't reconnect as there's no outstanding bill! 😤😢

  • MarkSawrey
    Mark Sawrey (@MarkSawrey) reported

    @Ottisb @VodafoneUKComms @VodafoneUK just as I thought...shit network, shit customer service. #liars #shitnetwork #vodafoneisrubbish