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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 67% Internet (67%)
  • 14% Phone (14%)
  • 12% Wi-fi (12%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Dublin, London, Barry, Colchester, Southampton, Northampton, Canterbury, Worcester, Nottingham, Wandsworth, Brentwood, Batley, Hammersmith, Southwark, and Chesterfield.

CityProblem TypeReport Time
Dublin Internet 5 hours ago
London Total Blackout 1 day ago
London Wi-fi 3 days ago
London Phone 3 days ago
Barry Internet 5 days ago
Colchester Internet 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Hammermmapicks
    JUDGEHAMMER (@Hammermmapicks) reported

    @AJRAllModCons @VodafoneUK Vodafone is ran by a absolute **** show, call centres abroad , mainly egypt i think, who lie and pass through people to the sales team and it ends up in a constant loop of sales people being lied too getting pissed off and more than likely sending u back to egypt

  • IanP_Images
    Ian P Images (@IanP_Images) reported

    @MichelleBeckett @SkyUK @VodafoneUK I used the Lifeledger website to do this and it was so simple to do. I picked up a leaflet on it from the Registras office when I went to register the death. It's a brilliant service to contact all the utilities, financial services and pension providers.

  • Proinsias22
    Proinsias (@Proinsias22) reported

    @Srooney67 @AJRAllModCons @VodafoneUK That’s not helpful is it Sean?Whether he has or hasn’t checked his credit rating, should not result in such awful treatment.

  • webster_kris
    Kris Webster (@webster_kris) reported

    @AJRAllModCons @VodafoneUK I have the same from @SkyUk saying I missed a payment when I pay direct debit and I’ve never missed a payment in my life!

  • Hannahh182
    Hannah 🦦 (@Hannahh182) reported

    @AJRAllModCons @VodafoneUK I had the same with Vodafone. Customer service was awful, I had them literally laughing and hanging up on me. Nearly caused us to lose a house move. I’ve sworn to never go back to them unfortunately!

  • Taylod61
    ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Why is @VodafoneUK network so crap? Why does 4G suddenly become E? Why is this a daily occurrence?

  • xgee_geex
    Gee 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@xgee_geex) reported

    3. The country origins should not take away or limit my statutory rights under Consumer Rights Act 2015 as a UK consumer 4. @VodafoneUK you are responsible for putting things right 5.I will not be paying the remaining balance of my contract for a broken phone you refuse to repair

  • Adrian87262636
    Adrian Ady⁴⁴⚪️ (@Adrian87262636) reported

    @AJRAllModCons @VodafoneUK Oh man.. I’ve had it too with Vodafone. I’ll never have a contract with them ever again.

  • WifeBlossom
    UniversalWifeOfStrawberryBlossom (@WifeBlossom) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my husband died I tried to speak to Three to cancel his mobile plan. They insisted they would only speak to the account holder. I told them I hoped they had a very good psychic medium on hand. I was also told by his car insurance co that they didn't consider me next of kin?!

  • EveeCarr
    Evee Carr (@EveeCarr) reported

    @MichelleBeckett @SkyUK @VodafoneUK Been there. VM are bloody awful. Condolences for your loss.

  • rsmck
    Ross Henderson  (@rsmck) reported

    @AJRAllModCons @VodafoneUK I had a very similar problem. It took threats of legal action to get Vodafone to fix it. Which they eventually did. But almost the same situation too. I had a service that never worked cancelled and returned the router and then they claimed it was never cancelled.

  • Ronald_McBurger
    Ronald McBurger (@Ronald_McBurger) reported

    @AJRAllModCons @VodafoneUK You're out of luck. Vodafone customer service is as bad as it gets. If you're lucky enough to get through to a person, it'll be an Indian who can barely understand what you're saying, & they won't complete whatever task is needed to fix your problem.

  • ProtheroeSarah
    Sarah Protheroe (@ProtheroeSarah) reported

    @MichelleBeckett @SkyUK @VodafoneUK To have to go over death details to every supplier is awful. Did u not use the green form TICK ONCE when registered his death ! I am so sorry for your loss x

  • agonydoc
    Jane Gilbert (@agonydoc) reported

    Shocking service from @VodafoneUK - the #bereavement team spent so long transferring my deceased father's account that it triggered defaults and intimidating threats of legal action and cutting off the mobile, broadband and home line of a vulnerable, grieving 89 year old woman

  • MellyRoger83917
    Andorra Mel says viggle the vheel (@MellyRoger83917) reported

    @SamuelJJack2 @VodafoneUK i got one yesterday. i muttered, ffs, to myself, it told me to not use bad language.

  • 0wainPowell
    Owain Powell 💙 (@0wainPowell) reported

    @AJRAllModCons @VodafoneUK My wife and I left Vodafone about 10 years ago after they implemented a new billing system and took 2 matching direct debits out of our accounts. I can honestly say that they were the absolute worst customer service I have ever come across. Have not gone anywhere near them since

  • pokedstudiouk
    pokedstudio ∞ (@pokedstudiouk) reported

    @Srooney67 @AJRAllModCons @VodafoneUK i’ve never checked mine

  • PLZ1924
    LaPoI (@PLZ1924) reported

    @MichelleBeckett @SkyUK @VodafoneUK Friend of mine had the same with the heartless *****. She went and made a CEO Complaint direct to their email address and had an apology and resolution rather quickly after. Sure if you google you can find an email address. Good luck ans sorry for your loss xx

  • WingsSherpa
    Wingssherpa (@WingsSherpa) reported

    @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

  • KevinNorton2020
    Kevin Norton (@KevinNorton2020) reported

    @VodafoneUK #vodafone I was getting help from a customer service member and in the middle of our conversation the team member said it's now 8:00pm I've finished my shift and disconnected the call before I could reply. Is this normal from Vodafone?

  • ourtone69
    Episode IV - living in the heart of the Matrix (@ourtone69) reported

    @MichelleBeckett @SkyUK @VodafoneUK Just cancel the DD and let them try and sue a dead man

  • Jim_Sonweed
    Jim Sonweed (@Jim_Sonweed) reported

    @Srooney67 @AJRAllModCons @VodafoneUK I’ve never checked my credit rating

  • kryptonavenger
    kryptonavenger (@kryptonavenger) reported

    @AyyanMalikyf7o @AJRAllModCons @VodafoneUK Mercury did it to me, let someone take an account in my name. I went down there and I reckon the revolving door is still spinning!! Got a letter, went to county court and kicked off till I got the CCJ taken off. Should have sued the pair of them.

  • doctordolla4
    SJ (@doctordolla4) reported

    I have been a customer with Vodafone business for 8 years. I requested my PAC code to leave because their customer service has been awful yet they continue to try and upsell me. Terrible company. @vodafone @VodafoneUK

  • HavingsomefunPL
    Pete L (@HavingsomefunPL) reported

    @AJRAllModCons @VodafoneUK Sue them. They do this all the time. Their systems are crap. They’re crap. @VodafoneUK they don’t give a ****.

  • Eternia_Boy
    James Reading (@Eternia_Boy) reported

    @VodafoneUK £8 a DAY!!! To use my mobile in America is absolute ******* extortion!! You should be ashamed to treat loyal customers of over 20 years in this way!! APPALLING!!! Do Better!!!

  • alanmoore4816
    Alan Moore 🇪🇺 🇬🇧 (@alanmoore4816) reported

    @MichelleBeckett @SkyUK @VodafoneUK I finally left virgin as trying to contact was literally like going around in circles (constantly), it was extremely poor and exceptionally bad service.

  • MarkMurphymmm
    Mark Murphy (@MarkMurphymmm) reported

    @Srooney67 @AJRAllModCons @VodafoneUK Only check your credit rating or black list if you find a problem

  • SimonLeggX
    The Wheel Turns ... 〓〓 (@SimonLeggX) reported

    @MichelleBeckett @SkyUK @VodafoneUK I've had similar problems with Virgin. I won't use them anymore

  • manutdazza
    manutdazza (@manutdazza) reported

    @MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that