Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Bristol, Newport, Birmingham, Witney, Cardiff, Newham, Newport, Basingstoke, Whitchurch, Harringay, Hackney, Coventry, Northampton and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Bristol |
Internet | |
| London |
Internet | |
| Newport |
Internet | |
| Birmingham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Sankey
(@SankeyTracy1) reported
Come on @VodafoneUK sort out lack of service to our village, Hartland in North Devon. Enough of us are complaining of no service since Friday 18 February but you are telling us we have service 😡
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Galactic Goat
(@GalacticGoat94) reported
@VodafoneUK Any update on the Broadband Outage for Postcode EX201NU? No Internet since Friday lunchtime
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Chris Prescott
(@Precland) reported
@VodafoneUK I need to speak to someone about any planned improvements to the network in my area, can you help?
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Simon Kelly
(@SimonKelly14) reported
@VodafoneUK @beauty_useless Can't stand the voice. Every time it comes on, I turn it off. That awful, raspy voice that sounds like she could do with a good cough, sounds so fake.
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яιкѕ➰
(@rikz_04) reported
@VodafoneUK phone service is sooo ****!! Pissing me off… its never been this bad!! @VodafoneUK SORT IT OUT!!!
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Leo pantro
(@Leopantro) reported
@VodafoneUK the fact that I have been on hold for 50 minutes in order to complain about customer service is rather ironic. I would like the cost implications of terminating a contract please
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Darren R
(@DazzR) reported
@NETGEAR I just updated the firmware of my R7800 to 1.0.2.90 using the Nighthawk iOS app. Now it can’t connect to my ISP. #help! @VodafoneUK have raised a ticket, but I think it’s the firmware update causing it.
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marisimip
(@simpingsimping) reported
@RiotAfk @YamatosDeath @VodafoneUK it does NOT get more rat than this wtf
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Dan Turismo
(@dan_turismo) reported
@joeyizzy @VodafoneUK Yes, but openreach are the ones responsible for sending engineers out and activating service. If they're lazy gets you take it up with them. Just trying to help
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Ekin
(@eserge01) reported
@VodafoneUK Yh your bot is not working
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Steven Galton
(@StevenGalton) reported
@VodafoneUK spend a fortune trying to attract new customers- treat one of 25+ years awfully... More effort needed in customer processes - the day has now come when I leave for good. Offered less competitive deals direct than available on the web 🙄
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kelly
(@kellycornell6) reported
@Stuart40084586 @VodafoneUK That’s why I left Vodafone. They are the worst phone provider ever!!!
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kelly
(@kellycornell6) reported
@Stuart40084586 @VodafoneUK They are the worst phone provider!!!!
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK when are we going to get internet up and running??? Nearly no signal all morning still nothing
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IT Helpdesk LTD
(@zishahmad) reported
@VodafoneUK Internet down for us and neighbours on Vodafone. Please DM me.
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Sej Modha
(@SejModha) reported
@VodafoneUK I would like to return two routers, can you help me arrange a return?
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Ekin
(@eserge01) reported
@VodafoneUK how I’m I contacting support and going through security, with the answers I created. And the next day when one of your team calls me I can’t get through with the same answers!!!
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Lone wolf
(@Noz_T3rra) reported
I just spent over an hour to cancel my broadband with @VodafoneUK The customer advisors we're rude and incompetent. They transferred me to someone who may be able to do something but that person just disconnected. This level of service is ******* atrocious.
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Brigid Baker
(@BrigidBaker) reported
@VodafoneUK service down at home since Friday. When will it be back please ?
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Tinee
(@OlaTinee) reported
@VodafoneUK I’m not well bruv, your signal is appalling, I have to camp next to the Wi-Fi like we’re in 1926
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Bassline FC
(@Rollsie7) reported
@VodafoneUK It’s not working I can’t see the options
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becky crossley
(@beckyCboop) reported
Is @VodafoneUK down in Cardiff. I can’t make any outgoing calls?
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Audrey Doyle
(@audreydoyle1) reported
@VodafoneUK I'm not on Vodafone but can guarantee I will never have another Samsung phone. The one I have now loses internet connection several times a day no matter what network I am logged on to.
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Alli Firmage
(@Allicat_86) reported
@VodafoneUK Very disappointed with your customer service. I’ve just spent half an hour on the phone about a refund, only exchanged a few words & was finally told to sort it out myself on your app…
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Carly
(@carly_9x) reported
@VodafoneUK During the storm it was over 24hours with none of that, completely cut off with no elec, landlines or Vodafone calling signal or 3G / 4G at all
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Katie 🌸
(@KatieL_x) reported
@VodafoneUK my mom ordered a contract sim last week and it still hasn't arrived. This was dispatched on the 15th and the contract has already started so would like to know when this will be here. Can you help please?
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Ekin
(@eserge01) reported
@VodafoneUK worst customer support. Always putting people through broken bots. I still need help accessing my account as I believe one of ur employees changed its details. If I don’t get this fixed today I’m going to cancel my broadband
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CosmicKassa (He/Him, 2/2 💉, straight)
(@CosmicKassa) reported
@RiotAfk @YamatosDeath @VodafoneUK They are obliged to give your info to the law company that gives out the cease and desist letters. We had one as well a few years ago but we never paid the money cuz as long as they don't send you a letter for a direct court invitation they have nothing against u in their hand.
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Gablag
(@Gablag6) reported
@VodafoneUK Bravo. In brief Vodafone messed up my home broadband, and when I was asked for help they basically stated,they won't do anything to resolve the issue, but frequently monitoring that nothing until the issue resolved!?And that would be the resolution?
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💙💙SaveOurBeautifulPlanet 💙💙
(@BeautifulSave) reported
@VodafoneUK As I mentioned, I have been to the Vodafone website and the APP and I still don’t know because the info is contradictory & confusing. I have tried sending a DM and waiting in hope of help.