Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Ealing, Manchester, Luton, London, Skelmersdale, Wandsworth, Croydon, Plymouth, Didcot, Sevenoaks, Reading, Cheltenham, Morecambe, Islington and Keswick.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Luton |
Internet | |
| London |
Internet | |
| Skelmersdale |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Farquhar
(@RCFarquhar) reported
So I will pay the £251, have given notice on wife's account (due upgrade) and will do likewise when each of other phones come up for contract renewal. How incredibly shabby/short sighted of @VodafoneUK to treat customers in such a way! I'd probably have stayed another 20 years!
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Hughiemorrison
(@Hughiemorrison2) reported
@RCFarquhar @VodafoneUK @VodafoneGroup Went to Vodafone Newbury to upgrade today only to find that we are paying for two contracts we don’t use . The shop are unable to cancel (😳) and advised to call 191 and that’s a dead end too! 🙈
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Richard Farquhar
(@RCFarquhar) reported
It turns out that the shop assistant sold me a 2 year SIM deal, which is absolutely NOT what I wanted to do. It will now cost me £251 to get out of it. @VodafoneUK tell me that there is nothing that they either can/will do to help/mitigate the cost, despite my history.... 3
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Ellie Jewkes
(@Ellie12335) reported
@VodafoneUK hiya I was just wondering if you remove a number from an account as the contract has ended, does the signal for the remaining number on the account become weaker?
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36grit
(@yawdrah) reported
@VodafoneUK I am a friend trying to help not the account holder.
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Watote
(@Brujahbob) reported
@VodafoneUK And yet as soon as I attempt to make a roaming call to an Isle of Man landline or mobile number, the call is disconnected. There are no issues with calling UK based landlines. So back to you to explain ....
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Gareth Rowlands
(@mynydd001) reported
@VodafoneUK really appalled at you customer service, 20 years I've been a customer and that's how you treat me, a technical glitch is your only answer!
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36grit
(@yawdrah) reported
@VodafoneUK @CostaCoffee I have just had a two hour chat with your help desk trying to help a frail 86 year old they admit that it’s Vodaphone fault yet refuse to resolve saying it’s a Tela problem can you do something and stop the threatening letters?
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Evelyn Price 🇬🇧🇩🇪🇺🇦
(@LadyWolvo) reported
@VodafoneUK My husband was persuaded to change to Vodaphone broadband- hub installed but two days later no Wi-Fi - customer service said could be up to five days before we’re connected- will be ringing tomorrow to cancel!
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Jayne Weaver
(@JayneWe44030505) reported
@VodafoneUK terrible service from Vodafone
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Dawn Farren
(@dawnfarren) reported
@VodafoneUK please can you help@me with a contact number for broadband accounts? I have some questions that TOBi the bot cannot help me with.
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Liam 🏴🎧📚🎬
(@dolanlj92) reported
@VodafoneGroup @VodafoneUK New fibre line was supposed to go online on 26th and had absolutely nothing but issues since then. Installers have made a mess and customer services seem useless at providing any info. Shocking I am without broadband for over a week now.
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UmiTatsuya ₍₍⁽⁽🎤₎₎⁾⁾ 👑
(@TatsuyaDW) reported
@VodafoneUK can you please fix your gigacube connections around victoria, its ridiculous that the connection makes copper connection feel fast and most definitely stable. The internet only gets better around 12 at midnight which is absolutely ridiculous.
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Richard Farquhar
(@RCFarquhar) reported
@Hughiemorrison2 @VodafoneUK @VodafoneGroup Mind boggling that a business like Vodafone could have such incredibly poor customer service. It really feels like they really couldn’t give a monkeys. Dreadful.
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John Nolan
(@JohnNolanLFC) reported
@VodafoneUK So my arrangement ends on 18th February - am I able to leave before then or do I have to wait until 18th? Just so I know what I need to do to change to cheaper network.
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Sophie Bichener
(@SophieLB1) reported
@RCFarquhar @VodafoneUK Get yourself over to @giffgaff - no hassle and great customer service. I was O2 & Vodafone before and had to leave for similar reasons!
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Luke Morris
(@mor66739038) reported
@VodafoneUK @CostaCoffee Everyone check your bill. Vodafone have put on extra charges on a my SIM only plan as a phone plan. Not a happy customer 🤬
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Mike Cratchley
(@CratchleyMike) reported
Shocking service by @VodafoneUK and @BTSopenreach to connect my Home Broadband. Last week I waited 5 hours, they turned up late and told me they couldn’t carry out the work. Having rescheduled for today, @BTSopenreach haven’t even bothered to turned up.
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Nick Greeves
(@nickgreeves) reported
@KamranH80235898 @VodafoneUK Thanks, I had deduced that for myself from the complete absence of customer support
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Bri x Bri
(@BeeSymister) reported
@VodafoneUK how can I not get compensated for loss of service for a whole month because u claim the work is still ongoing, it’s always ongoing! No one is helpful and @VodafoneUK are basically robbing me of my hard earned money! #crapprovider #takeresponsibility #compensateme
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James Anderson
(@JamesAndersonQ) reported
@vodafoneuk Today in London (various locations) I had strong signal but no mobile data between 5pm and 6pm. Was there an outage? Thank you
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Watote
(@Brujahbob) reported
@VodafoneUK I'm in the Isle of Man, trying to phone an Isle of Man number, and the calls automatically fail. What's worse is when I bought the PAYG SIM , it worked just fine for the first few months It makes no sense
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MttB
(@TrumptonRiot) reported
Every time. If you’re on @VodafoneUK SkyGo will play all channels except sky sports. @SkyHelpTeam Don’t need a reply. Been through the rigmarole of testing with you more than once. You’ve got the problem. Fix it or I have to change one of you as provider.
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36grit
(@yawdrah) reported
@VodafoneUK @CostaCoffee Somebody named Claire just disconnected me from chat before I had finished, so rude. Warning do not use Vodaphone .
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Richard Farquhar
(@RCFarquhar) reported
I have now been having an online 'chat' (as suggested by @VodafoneUK) for 15 minutes and I haven't even got through the security questions yet. What is the point? Customer service from the dark ages.
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Saff Latif
(@Saff_senior) reported
@VodafoneUK Hey Vodafone, my vodafone sim internet signals been playing for no reason for past two weeks. I am on 12 months sim Only deal that I got few months back. Im talking about signal issues in well coverage urban areas. Pls help.
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Mel Vallings
(@MelVallings) reported
@VodafoneUK @nathanrichard94 Don’t bother Nathan their app has been down since Monday
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Richard Farquhar
(@RCFarquhar) reported
🧵 I have been a loyal customer of @VodafoneUK for 22 years. For most of that time I have had 6 phones on my account (me, wife, 4 children). Over that period I have paid @VodafoneGroup well in excess of £30,000. In March last year, a daughter's account was due an upgrade... 1
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Hughiemorrison
(@Hughiemorrison2) reported
@VodafoneUK In the light that the ongoing two contracts were missold , of which one has been ongoing since 2014 and never connected plus the shop’s staff advice was fruitless, if anyone should “reach out “ it is @Vodafone . How about a direct line to someone ?
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Sukhpreet
(@jonny5isAliveX) reported
@VodafoneUK Fix your share price. PLEASE. Stop wasting money on useless adverts. I will hold your Equity cause I know you got good growth in the east. Focus on improving the Uk broadband.