Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Southwark, Enfield Town, Derby, Paddington, Hackney, Peterborough, Birmingham, Winchburgh, Manchester, Chelmsford, Rugby, Southampton, Reading and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| Enfield Town |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Barjan
(@barjan84) reported
Anyone else having issues with @VodafoneUK lately? For the last week myself and and 2 of my colleagues show 4g but struggling to get anything to work. 🤨
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free hugs 🤗💪🇬🇧
(@livlifeagain2) reported
@VodafoneUK wish you'd get my ageing parents phone out after cutting them off becouse they never made call in 3 months🤬🤬🤬🤬no profit for you so what!!
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Oliver Killick 🇺🇦
(@makeitwithmilc) reported
Been with @VodafoneUK since 2009. Just moved to @giffgaff and am getting 14 times the data for half the price. Voda have really stopped giving a **** about their customers.
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Maciej Olejniczak
(@MaciejSaving69) reported
Vodafone lost my 5y old number messed up, assign 2 number to one sim and can't resolve issue 6h on the phone with them no luck @VodafoneUK @MoneyTelegraph
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loulitagill
(@loulitagill) reported
@richardsergeant @VodafoneUK @EE Yes, I have to change now. Ugh. Imagine a network provider telling you to find someone else haha.
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Creventa
(@creventa) reported
@TheReturnOfLCF @VodafoneUK @ee call centre staff nearly all WFH from home now, have done since about 2 weeks into April 2020. They are bang on with support and don't suffer from such issues. Being as they are a communications technology company and all that.
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skkkk
(@shamx_k1) reported
@VodafoneUK is there chance I cancel my contract since mobile data is not working. Basically I am paying for something that I does not work.
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Gavin Munn
(@gavinmunn) reported
@VodafoneUK @CityFibre Router and box fitted by an engineer in my flat yesterday. Was told a problem with the city fibre coming into the large green box outside. Reported it. Today I’m told my order has been cancelled. By MISTAKE! New apt. Made for 31st!! WTF?
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Sachin Kumar Tanwar
(@SachinKumarTan7) reported
@VodafoneUK I am vodafone India customer but they are not responding that's why i approach you. Pls get ur India team align for the same.
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Lee Collier
(@LeeCee91) reported
@VodafoneUK I'm trying to upgrade my broadband. I call the number in my letter, and it tells me to speak using your online chat, which seems to be down. I've tried using upgrading online, and it's the same issue.
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L See Eff
(@TheReturnOfLCF) reported
“I am working on your issue and do my best to make it solve due to my system latency issue as we are working remotely from home it take me 4-5 minutes hope you stay connected” Verbatim. Why are you still working at home @vodafoneUK and giving a crap service as a result?
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@VodafoneUK Thanks but all is good, I was just saying I wish a read other peoples issues before I went down that frustrating road, I hope soon you'll guys will get it working as it should,
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Grody🔞
(@pickled_tinker) reported
Oh dear @VodafoneUK - Looks like Apple failed basic vulnerable customer dealing and breached code of conduct surrounding Ofcom General Conditions. One complaint already with ADR. Three more outstanding. £350 a pop these cost you, don't they? What about fines for non compliance?
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Amar
(@Amar09571149) reported
@VodafoneUK best Worst broadband provider. Every advisor tells you something different and puts you in a different queue. Wasted hours on chats to **** Tobi and on calls.
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Paul Kent
(@TroiaBeach99) reported
@VodafoneUK will someone please pick up the phone. One of your advisors has created a new address on the system for me but should not have done so . Been with you guys 15 years and never moved. Now it is blocking me from accessing my account, getting upgrades everything.
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Lin Foxhall
(@LinFoxhall) reported
@VodafoneUK is the internet down in Co.Durham DL13 3PD?
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skkkk
(@shamx_k1) reported
Mobile networks in #india have better signal then @VodafoneUK
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stephen wallwork
(@Scuubersteve) reported
@VodafoneUK I called the number the chat bot gave me simply to be told to hang up and click a link to chat to someone. What is going on? Why can’t customers just simply speak to somebody anymore this is painstakingly pathetic and main reason for leaving. Absolutely had enough.
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Secular_Indian
(@sensible56) reported
@ViCustomerCare She knows and I know that what she is telling me false. @VodafoneGroup @VodafoneUK please help in resolving this issue.
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David
(@d1_david) reported
@TheReturnOfLCF @VodafoneUK Not a great advert for Vodafone broadband if their own employees are either not on it, or are using it and experiencing such massive latency issues.
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T.A
(@tameraktas) reported
Hi @VodafoneUK any news on when you are likely to realise that mobile internet in Stansted airport is awful, it’s been like this for years!
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peter embleton
(@peterembleton3) reported
Very impressed with customer service @vodafoneuk my problems now sorted.
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Tom
(@tbrayne) reported
@VodafoneUK Already on the line with one of your customer service staff for the 5th/6th time. No resolution each time I call
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Ulf Reinhard 🗽
(@ThatchersArmy) reported
Has Boris Johnson taken over @VodafoneUK ? I’ve never known such incompetence!!
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Natasha Walls
(@Natasha__Walls) reported
@VodafoneUK My dad is a VF customer and is in Germany and his roaming isn't working. Can you give me a number he can call, from Germany to speak to someone in VF UK to resolve? Thanks!
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Adina Dudau
(@AdinaDudau) reported
2nd evening wasted on the phone with @VodafoneUK to try to fix the sync between a phone and a watch. As many ideas on doing it as there are customer service representatives! And we are none the wiser. Not working. Not reasonable. #techfatigue #TechTyranny
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Lee Wallace
(@GhostDogg18) reported
@VodafoneUK The issue seems to have fixed itself overnight. Thank you.
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Kiss My Kunst
(@KissMyKunst) reported
@VodafoneUK been without internet now since Saturday. None of your tech team seem to know how to fix it & just keep passing me on
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Joseph O'Brien
(@Irishdoheny) reported
@VodafoneUK Spent about an 1 hour & a half onto customer care today for a explanation of why I can't ring this number as part of my big value bundle. 3 different explanations & I still can't call this number. I'm able to call other numbers no problem.
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Daniel Fulham
(@Bawnville_Hoop) reported
from
Firhouse, Leinster
@VodafoneUK hey I've hit my data roaming limit and need it extended before my monthly bill arrives on the 27th. Can you help please, the app chat said it's not possible. Thanks