Vodafone Outage Report
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 24: Problems at Vodafone
Vodafone is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Birmingham, Great Dunmow, Hackney, Glasgow, Gosport, Newport, Tadley, Royal Leamington Spa, Hinckley, Barnsley, Batley, Edinburgh, Waltham Forest and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Birmingham |
Phone | |
| Great Dunmow |
Internet | |
| Hackney |
Internet | |
| Glasgow |
Wi-fi | |
| London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Janine Aldis
(@jvl1977) reported
@VodafoneUK Yet none of your deals were in any way comparable to the deal I could get with an internet company. So you make it so hard for me to change that you’ve forced me to switch to another supplier. What an awful business model. You’ve lost my custom as a result.
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Brónagh McGuigan
(@Bronaghm) reported
@VodafoneUK Is the app down atm?
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time3plan
(@time3plan) reported
@VodafoneUK and @VodafoneGroup customer service is absolutely disgraceful! . I wonder what someone has to do to actually speak to a UK manager that can solve a simple query. An issue that has lasted for 3 months because customer services are too scared to give out managers names.
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Kirsty Ivison
(@RNKirsty) reported
Am I going to have a problem with DPD tomorrow? I have no router to give them, given that I didn't receive one. Tried to phone @VodafoneUK tonight, left on hold for 20mins then disconnected at 9pm..
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Speedy Fandango
(@speedy_fandango) reported
@VodafoneUK Be great to have skilled tech experts that actually fix long running broadband issues rather than how to get cat videos on your zoom calls.
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Long Ball Larry
(@David4d4m5) reported
@VodafoneUK It’s was a technical problem where my SIM card was blocked or something, but they sorted it out on switched me back on. Vodafone are have terrible reception ans crap customer service. I will moving my families 5 contracts to EE in April.
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Speedy Fandango
(@speedy_fandango) reported
@VodafoneUK @VodafoneUK please provide details of how I contact you to cancel my service. I’ve simply had enough of your appalling service now.
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Terry Etty
(@TerryEEtty) reported
@witchener @VodafoneUK I had such bad service I changed to Three after 20 years with Vodafone.
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@jprs76
(@jprs76) reported
@VodafoneUK is the app down for everyone or just me. how do i get #VodafoneTreats if app not functioning....next question how do i get them as been on voda for ages and got nothing from ya at all
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Brónagh McGuigan
(@Bronaghm) reported
@VodafoneUK It's saying the app is offline when I try to login
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Terry Etty
(@TerryEEtty) reported
@witchener @VodafoneUK I had such bad service from them I changed to Three after 20 years.
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Emma Cummings
(@Tribabe1) reported
@IanGCVS @VodafoneUK @Hyperoptic Virgin just been on one show/watchdog slot for poor consistency/ lack of advertised speed & poor customer service despite all their adverts 😕
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time3plan
(@time3plan) reported
I dare a manager from @VodafoneUK to call me back and see if they actually have the ***** to sort this out and earn the money they are being paid when customer services are paid a pittance in comparison but take all the crap!!!
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mehrunnisa yusuf
(@comeconella) reported
@VodafoneUK I need to report a problem with broadband. Please advise.
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Sean
(@Sean_demir) reported
@VodafoneUK Vodafone say they help customers by keeping them connected during these uncertain times. They cut my service today without notice because I'm 1 month behind on my payment. I've been a loyal customer for years.
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Jon Harney
(@jon_harney) reported
@VodafoneUK after 5 live chats and 2 phone calls this week (4 hours this afternoon alone) I give up. I'm sick and tired of shoddy customer service. I've been cut off in mid chat, I've talked to people who come across as if it is me who's wasting their time!
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Ian Bruce
(@IanGCVS) reported
So much for @VodafoneUK broadband phoning me back yesterday about our dismally slow internet speeds. Having to tether to my phone to do video calls. Time for a new provider, any recommendations? @Hyperoptic have been saying they'll come to my area for ages but not here yet.
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cricketown
(@cricketown) reported
@witchener @VodafoneUK You are very lucky, i had a so unprofessional service from Vodafone.
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💕🌈🍬abby may 😷
(@abbygaylemay) reported
@VodafoneUK @Debbiekelly1961 for always knowing to ring. And knowing just what I need to cheer me up after a awful nursing shift x
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Christine Russell
(@ChristineRusse) reported
@VodafoneUK Is there an issue with the app? When I open message in black banner at the top "Error - Please Retry Last updated Fri 12th 1900"
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Jo Hollis
(@dizzytiggy) reported
@VodafoneUK So I'm guess I'm putting in an official complaint seeing as NOBODY at Vodafone can do as they've promised?! I was promised a callback by Monday - and its now Wednesday and it's not been done!! Absolutely diabolical
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Jacob Slater
(@ChefJacobSlater) reported
@msportmemories @VodafoneUK That's not great, any joy with customer services? I haven't found them very accommodating. I won't be taking out a new 2 yr contract with them now. Shame .
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Steve
(@EdwardianSteve) reported
@VodafoneUK Hands down my gf @natjstu. Not only did she move from MCR to LDN to live with me at the start of lockdown in March 2020, she has supported me every day since I lost my Dad suddenly in Oct. Her daily #RandomActsOfKindness mean more than words can explain. #RandomActsofKindnessDay
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Matt
(@starmatt3) reported
Lost afternoon trying to upgrade with @VodafoneUK. I’ve experienced poor service before but today was shocking. Thankfully I have the transcripts of agreement that they have now refused to uphold. Looking for a new network. Any recommendations?
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DarthNecris
(@DarthNecris) reported
@Bronaghm @VodafoneUK Everything is I think my broadband is down
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Andy Prosser
(@Prossman) reported
from
Huddersfield, England
@VodafoneUK how can I set up a 2nd network on my router to link to Skyq as internet keeps dropping out but all ok for other devices. Thanks.
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Phil Teles Amaro
(@PhilTelesAmaro) reported
@VodafoneUK Hi any chance there are network problems in M50? Haven’t been able to connect to the internet via my Gigacube since 17:00. Thanks
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Long Ball Larry
(@David4d4m5) reported
@VodafoneUK It’s was a technical problem on your side where my SIM card was blocked or something, but they’ve sorted it out and switched me back on. Vodafone have terrible reception in LONDON! Crap 4G and crap customer service. I will be moving my families 5 contracts to EE in April.
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Debbie Johnson 💙
(@MrsDJ_16) reported
@VodafoneUK 3rd was @ASOS and they always give me competitions to enter (that I never win) to keep me entertained during lockdown #RandomActOfKindnessDay
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Mark Widgery
(@widgey45) reported
@witchener @VodafoneUK That’s a bloody miracle! All i get are the rude ones who couldn’t care less