Vodafone Outage

So it’s taken two weeks of phone calls, filling out online forms etc... but @VodafoneUK have finally transferred my number onto my new contract. Originally said it would be 24hrs. Took me to formally raise a complaint with them to actually action anything. Awful customer service.

@JaneSymons1 @VodafoneUK thing is their customer service is good i said i wanted an apple watch and i deal with crappy service and they said the would send me sure signal for free and a apple watch for £15 a month but they didn’t 😂 and they still haven’t sorted out my £75 bill for real...

@AmandaGreenUK @VodafoneUK I'm having the same issue. They've told me they will credit it but still my bill is £36.00 higher than it should be. I hope yours get resolved soon!

@mammys75 @VodafoneUK It’s more that you frequently see dads getting this sort of attitude on Father’s Day and on Mother’s Day there’s no negativity. The majority of dads are amazing, but we get so much crap on the one day we are supposed to be celebrated, it shouldn’t be that way.

@VodafoneUK what's going on with vodaphone my signal has been low for days 3g at best

@oogieboogie77 @VodafoneUK It was meant more as a dig at the day itself. Companies pressurising people into doing things they may not be able to afford or even want to. You’re right though, you see exactly the same thing up and down the country on Mother’s Day. No offence intended.

@Fundove @ThreeUK @VodafoneUK Go to @EE instead ... Vodafone are awful ....

@ConsciDigital @VodafoneUK Unless their products support digital wellness, it’s sadly nothing more than jumping on the trend train.

@VodafoneUK Nope. I was in North corfu and charged for roaming in Albania. I contacted Vodafone and they said they wouldn't charge. And now I see Vodafone have taken the money from my account. I've had endless issues with Vodafone.

@VodafoneIN @VodafoneUK @VodafoneGroup Are you guys out of your senses, I am getting 100 calls on daily basis just to know the reason of getting port into another service provider, M really frustrated now, you guys can't resolve the issues but can waste money on calling the cstmr

@VodafoneIN call failed continue I am postpaid user from 11 years Now going to change service provider #vodafone #calldrop #callfail #Vodafonedown #vodafonindia @Devpate_l @VodafoneUK

The worst service provided by the vodafone customer care. I never suggest vodafone network to anyone. Customers are not important to them. @VodafoneUK @VodafoneIN @VodafoneGroup

@VodafoneUK No Abul. Am a customer of Vodafone India, awaiting to use services for something which i have paid in advance and not even getting a call after 3 days of repeated complaints. Thats @VodafoneIN for you.

@VodafoneUK #vodafonedown current widespread broadband & network issues + zero customer service, updates or any acknowledgement there is an issue at all = final straw. L8rs losers! 👋 #votingwithmyfeet

@strutcakes @VodafoneUK @Uber First world problems. Get a bus.

@DoT_India @VodafoneIN @TRAI @consumerforum_ @jagograhakjago @VodafoneUK @Airtel_Presence @TelecomTalk @CBCNews @WSJ @CNN @Reuters @idea_cares @VodafoneGroup @TOIMumbai @htTweets @dna @jio @reliancejio @toi @MumbaiMirror @IndianExpress @DainikBhaskar @BritishCouncil @nytimes @YESNetwork @ABC @BBCWorld @DirectLine_UK @sainsburys @NextHelp @next_china @AmericanAir @Tesco @tescomobile @Morrisons @stwater @RoyalMail @AskLloydsBank @Barrattplc @Mattel @DukeEnergy @KraftFoodsUK @marksandspencer @nationalgriduk @dish @bt_uk @SIRIUSXM #day51 Issue still pending from #vodafone

@jaypinho @VodafoneUK It's slightly better now. But monopolies and corporate corruption is unbelievably bad. Country would be 3x wealthier if the social/religious freedoms were offered in the same way for free market reforms.

@Cj30Reid @VodafoneUK Dont know how they get away with taking your money each month and providing such poor service!!

@Thinkbiz @VodafoneUK So funny -- I lived in Lebanon for a summer and it was the worst Internet speeds I'd *ever* experienced.

@hlp @VodafoneUK I haven't heard of it but honestly that would have never worked in my house. Not so much because of Charlotte but because of *ME* 😂

@jaypinho @VodafoneUK Seriously, it's amazing service anywhere on Earth but Aruba and Lebanon, the only two spots it hasn't worked for us.

@VodafoneUK Fix my shocking broadband

Hey @VodafoneUK how about improving the data signal at #Westfield #stratford Trying to get messages impossible. May try an ouija board instead. #Vodafone

@SnrMannie @VodafoneGhana They do same to me...i reported the issue and they told me they're gonna investigate and the investigation takes 24hrs...i don't know if 24hrs is a year to them 😖 @VodafoneGhana @Askvodafonegh @VodafoneUK

@VodafoneUK at it again twice a night internet just drops off!!! You get more results from talking to the wall than talking to their customer services time for a change I think!!!🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

@VodafoneUK your customers services sucks!

@VodafoneUK If the dads are with Vodafone, it is likely they are signal-free most of the time...isn't a great stretch to go screen free if you're with Vodafone!

@VodafoneUK After a year still having signal problems in the CM19 postcode area. This occurs with both me and my Wife's Vodafone mobile contracts. We both have flagship phones (Samsung and Sony) but the issue has never been resolved despite complaints and promises from Vodafone

@VodafoneUK The entire time I was at both festivals. Not ideal when you’re amongst thousands of people and are trying to contact mates. A mate had full signal and 4G the entire time. He’s with giff gaff. Seems that Vodafone have let me down, again.

@VodafoneUK your online chat help is a joke. Left raging after an hour wasted. Totally pathetic. If this how you treat loyal customers. Just a joke

@Vodafoneuk have just taken and taken from me. 50 pounds for the shit service I have received over and over- I started the contract at 30 pound 18 months ago!

@VodafoneUK being a vodaphone customer for many years I feel I have been left high and dry by yourselves due to the lack of support I have not been given because I have a huawei phone

Look @VodafoneUK my dad’s dead and he was shit with phones anyway can you stop using Father’s Day to advertise to me with your shitty promoted tweets please and thank you

@VodafoneUK If you need to be told to put your phone down for your kids your a pretty shit dad anyway. Just like the people that need valentines day to do something special for their partner. Sad sad times.

@VodafoneUK Thanks done that now. Connection has been pretty rubbish for the last week. Half the time I can't hear when someone calls me & when I call back, then I can hear them. But that if I have any signal at all....

@VodafoneUK @red_bristol **** you and Vodafone

@TLOKaizer @VodafoneUK Sorry screen free means no screens not excessive use. This whole campaign is about not using devices at all that day. No ones playing stupid, we can just read properly...

@VodafoneUK atrocious service from you guys it’s been 5 hours and yet no solution!

@VodafoneUK @OnePlus_UK I have had the phone since release and it is abit battered now I suppose. Thanks for the help. I will wait to see if @OnePlus_UK confirm any signal/software issues with the 5t before I upgrade! Much appreciated!

@VodafoneUK I’m getting fed up with the costumers service!!! 😤

what a shitty company .. @VodafoneIN i have been meesaging you for long but no such action. you call me and say the same recorded words. but no solution. @VodafoneUK @VodafoneIN @VodafoneGroup @vodafone shame

@VodafoneUK plz if have sence don't use this lying company they will just chat crap n tell u there services were down

@gez1967 @VodafoneUK theyre pretty clearly talking about the excessive use no need to play stupid to seem righteous

@VodafoneUK Yes my phone has been going in and out of signal since Thursday morning and if people try to call me they can’t get through

@VodafoneUK you won’t be refunding even though it’s inside of the cooling off period! Hmm a few contract laws broken here

@VodafoneUK Hi, I spoke to your call centre who said there was an issue with two masts and they were working on it. They said it would be fixed within 24 hours, but that was at least 48 hours ago...

@VodafoneUK how disgusting we cancelled a new contract because 2 days in and a failed engineer visit, you then try to bill us! And then tell us another bill will be generated in July, even though it’s inside the cooling off period and you never provided a service!

@VodafoneUK Ho, I spoke to your call centre who said there was an issue with two masts and they were working on it. They said it would be fixed within 24 hours, but that was at least 48 hours ago...

@VodafoneUK worst possible customer service from you lot. Agreed to a contract which you couldn’t fulfil due to a technical error (for the second yr in a row) and we have to pay to cancel the contract. Absolute disgrace. Admitting you cocked up but can’t do anything to resolve.

@VodafoneUK Just realised it’s from insurance which I never asked for

@Fozziebear17 @VodafoneUK Couldn’t fix the first phone. Sent a replacement. That was faulty. Went back for repair with an Apple diagnostic report. They sent it back saying, despite the Apple report they could find no fault. Wasn’t having that sent it back again. Now we wait. And wait. And wait some more!

@Houlton11 @VodafoneUK This is the first problem I’ve had with Vodafone so have no intention on leaving just yet. Obviously that will depend on how this all pans out though.

@VodafoneUK Yeah. I want a break down of my bill and your apps not working

@VodafoneUK thank you vodafone for the service of your staff, took my phone in Monday for repairs and have got phone back today. Staff were helpful and polite. 😊

@VodafoneUK Vodafone tryna relieve some stress on their network

@VodafoneUK It was successful I checked this morning, has to go through help online because you guys were taking so long to reply

@VodafoneUK you have the *worst* possible phone support interface. Multiple level AVR system that doesn’t understand a simple request. It took me *four* minutes to get through just to get onto a queue. @Ofcom

@VodafoneUK if you're going to flaunt superfast broadband in Coventry be actually able to provide it. Multiple calls, openreach engineer out, a promise yesterday of a resolution in 24hrs, now another promise of the next 3 days from another engineer. Very unimpressed.

Wow. @VodafoneUK obviously not too bothered about keeping customers then, nowhere near competitive upgrade prices. I'm happy to run my contract down and change with @Phones_Limited

@_One8Seven1_ @VodafoneUK are shite mate, they rip you off over and over again despite being loyal. I binned them off for Three a few years ago, never had an issue with them