Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Helston, London, Hackney, City of Westminster, Edinburgh, Glasgow, Burton upon Trent, Paddington, Newham, Tower Hamlets, Bradford, Basingstoke, Watford, Birmingham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
Phone | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Fox
(@MarkFoxNews) reported
@VodafoneGroup @VodafoneUK your online and telephone customer service is appalling. Absolutely appalling.
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Nigel May
(@nigelimay) reported
In preparation for calling @VodafoneUK to find out how they are getting on with solving my landline problem I rang it and it works! Would have been nice if they had told me they had fixed it. Let’s just hope it keeps working this time.
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Ben
(@thebennyboy1) reported
@VodafoneUK I've contacted you twice to resolve an issue of my recent full fibre upgrade not appearing on my account, and not being correctly billed for it. It's still not resolved and i'm still being billed incorrectly.
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David Platt
(@davidplatt468) reported
@VodafoneUK @sockshopuk If you are so willing to give out freebies why won't you send me a booster to fix my broadband coverage? When I upgraded I was promised increased coverage but this hasn't happened, but hey, at least my feet will be warm when I'm walking round the house trying to get a signal
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John Haig
(@jhaig1977) reported
@VodafoneUK I have a complaint reference and it is already being looked into. It’s just that nothing seems to happen. Get promised the moon on a stick and then deadlines pass and then there’s always another excuse. Never experienced such terrible customer service in my lifetime (I’m 45!).
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Pete Abel
(@Peteabel73) reported
@VodafoneUK “important”. ITS MY ONLY FORM OF INCOME!! I lost 2 days work in August and i’m sure you would not like an invoice for my loss of earnings if this continues. Your operator assured me i would get a response within 72hrs from your network team.
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Alastair
(@acvc90) reported
@EE Who validated your marketing claims of being the “UK’s best network”? On @VodafoneUK I could comfortably hotspot and work from the train. On your network it’s mostly unusable 3G.
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John Haig
(@jhaig1977) reported
@VodafoneUK If it’s not resolved today I will be filing a complaint with OFCOM. Unbelievably terrible service for which I’m hoping to be well compensated for. Won’t be recommending Vodafone to anyone. Abysmal
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Martin
(@Mandrews_one) reported
@VodafoneUK recently upgraded to a pixel 7 pro. My signal keeps dropping from 5/4g to H+ or E. Never had this on previous phones. Your website says I'm in areas of good 5/4g coverage. Any advice would be appreciated
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marie griffiths
(@mformarie) reported
@VodafoneUK @Nath_Joyce It seems many of your systems are down! Poor show @VodafoneUK still waiting 5 days for my QR code to activate my esim
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Tefik Çay
(@tefikcay) reported
@VodafoneUK @GoogleUK transaction. They told me to call Vodafone customer service. I call customer service, it tells me to go to vodafone dealers. Now they want 650 Turkish lira withdrawal fee from the contract. Vodafone is a company far from solving problems. Vodafone is trying to send customers ++
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Lauren Giggins
(@giggyloz) reported
@VodafoneUK How long does it usually take for you to deal with a written complaint about our broadband? Online fprm submitted and still waiting for response
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Bobby J. Senior
(@I2bobbyL) reported
@VodafoneUK why selling 5G devices is no 5G area (TN24) all order networks in the same area have very good 5G network, and since years, Vodafone did nothing about. Was my choice wrong going with the Vodafone??
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beary
(@cjloft38) reported
@VodafoneUK Sort the network out in beverley I'd like to be able to use my data
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Chris M Pattinson
(@ChrisMPattinson) reported
@VodafoneUK The Morissons @Morrisons Gift cards you give on Verify don’t work. Morrisons claim it is Vodafone’s fault. Can you help please?
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Siân Welby
(@Sianwelby) reported
@VodafoneUK please could you help me with my WiFi. It was supposed to come today and no one has showed up. I’ve been waiting a month! 😔
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saara paambu
(@itssadgurrll) reported
Hey @VodafoneUK moving a complaint to the deadlock team when DPD has lost the parcel. Now you expec tthe customer to pay monthly for a phone they never collected? and you are offering £100 goodwill gesture but I am gonna have to continue paying for the phone which dpd lost????
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Nice bike man
(@Nicebikeman1) reported
@VodafoneUK How long? You have a complaints policy that advices 10 days for a response. If it has increased please confirm how long it will be. I don't need to be told just to be patient. Vodafone messed up repeatedly and cost me money so I complained. I want my complaint resolving.
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iKyle 🇺🇦🏳️🌈#SaucyMinx
(@iKyle2017) reported
@VodafoneUK Don’t we just love stupid responses, do you honestly believe I wouldn’t first try that 😡
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Stephanie
(@stephbo19) reported
@VodafoneUK your very me competitions have to be the biggest SCAM going. Been with yous for years and years and never won a thing and same with a few people I know. Its literally BS.
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Tefik Çay
(@tefikcay) reported
@VodafoneUK @sockshopuk transaction. They told me to call Vodafone customer service. I call customer service, it tells me to go to vodafone dealers. Now they want 650 Turkish lira withdrawal fee from the contract. Vodafone is a company far from solving problems. Vodafone is trying to send customers
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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Alastair
(@acvc90) reported
Who validated your marketing claims of being the “UK’s best network”? On @VodafoneUK I could comfortably hotspot and work from the train. On your network it’s mostly unusable 3G.
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Chris M Pattinson
(@ChrisMPattinson) reported
@VodafoneUK The Morissons @Morrisons Gift cards you give on VeryMe don’t work. Morrisons claim it is Vodafone’s fault. Can you help please?
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marie griffiths
(@mformarie) reported
@CChapmanVisuals @VodafoneUK I have been told by 2 Vodafone advisors that the process of emailing me my QR code to access my eSIM is not working and hasn't been since Monday....
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Nice bike man
(@Nicebikeman1) reported
@VodafoneUK I logged a complaint for an absolutely appalling service setting up broadband. It seems your complaints resolution is equally abysmal. You are over 10 days responding when your auto response says within 10 days. How long am I supposed to wait?
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Andy
(@AndysComics888) reported
@VodafoneUK Hi There I've been asked to contact this Vodafone twitter account regarding help I need with my account.
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Robert H (who/what)
(@DocEvil666) reported
@VodafoneUK well this is awkward, 10 days after my original install date, I'm finally online. However your Vodafone Broadband app says my router isn't supported! I'm on the same network WTF? 😡
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King Bob
(@Dale_m140) reported
@VodafoneUK Sort this out asap with a proper resolution as youve allowed insurance to add up for over 3 years! No details on my partners app about this at all, only via my phone contract! Simona needs retraining!!!
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SKS
(@simonkellerln) reported
@VodafoneUK I'm looking to join Vodafone 5g Mobile Broadband. It says you can collect in store, but doesn't work when I try to order. Can you please confirm if available at my store?