Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Birmingham, Cambridge, Wednesbury, London, Croydon, Witney, Hackney, Canterbury, Macclesfield, Ealing, Basingstoke, Manchester, Bristol, Edinburgh and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
Phone | |
| Birmingham |
Internet | |
| Cambridge |
Wi-fi | |
| Wednesbury |
Phone | |
| London |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Debra Shakespeare
(@debra_shakes) reported
@VodafoneUK Not able to use Apple services (iMessage, FaceTime and Apple News). Works fine on mobile network, but not on WiFi. I know I’m not alone. Are you working on this?
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Clive Sinclair 🇬🇧🏴
(@clivesinclair) reported
@VodafoneUK Hi, iCloud access is being blocked by Vodafone. Spoke to Apple Support. Via Vodafone broadband, several users are unable to connect to iCloud services. Turn OFF vodafone and connect via non Vodafone networks, all ok, EXCEPT for two people using Vodafone LTE
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MartinW
(@martiboyz) reported
from
East Kilbride, Scotland
@JuanSoloTGA @VodafoneUK Scrub that. I can go online and download stuff on safari but I just came off Wi-Fi and onto 4g and I just had 12 emails through from late this morning to now. Apple services are not working properly either.
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Ra1707
(@rahulz0705) reported
The vodafone broadband issue is still not fixed while it is being reported incorrectly by several media reports #Vodafonedown @BBCNews @VodafoneUK
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Zoe Morgan-Williams 🌙🏴🏴
(@zobomw1) reported
@VodafoneUK Had internet back for a few hours now but not able to connect to Apple servers. Can see this is an issue with many customers but seem to be getting brush off. Is this actually being worked on???? And don’t say turn off/forget network/turn devices off/on as it doesn’t work
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Emily Atkins
(@bahallathegreat) reported
@VodafoneUK you really do have the most unhelpful customer service you do know this right I mean you tell me to do something it’s not working yet you go have a break time to change virgin here I come
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Claire Eckersley
(@ClaireEckersley) reported
@VodafoneUK Whilst my broadband is now back up and running, I can’t use iMessage or my iCloud email service. Any idea why?
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Johnny Odd Jobs
(@johnnyoddjobs) reported
@VodafoneUK So how about a proper explanation for what happened, what you are doing to reduce the risk of it happening again and why the backup dongle never kicked in?
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Blue Alicorn Pony
(@SakuraAndPony) reported
@VodafoneUK So what is actually doing on Vodafone. Because some places are saying you have already implemented a fix. But nothing really coming from you guys. Has a fix actually been issued?
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Daryl French 🇳🇴🇮🇸🇱🇮🇨🇭🇬🇧 ... ex-🇦🇺
(@daryljfrench) reported
@VodafoneUK Still down 😥
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Y.R
(@youssefrashid2) reported
@VodafoneUK Still not working in se15
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Tracey Shaw
(@traceyshaw86) reported
@VodafoneUK Not just your broadband that’s rubbish recently then? I keep having connection problems on my phone, also I’m still paying £50 a month for a contract, when I’ve paid my phone off, but can’t upgrade!
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Debra Shakespeare
(@debra_shakes) reported
@VodafoneUK Already done that. It doesn’t help.
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SimplyFlip
(@SimplyFlip) reported
@VodafoneUK Tried that but nothing yet. Is it right that it will say that there are no issues in this area?
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Mathew Westrup
(@matwestrup) reported
@VodafoneUK @TimDixonUK Lol. Atleast it's good to know that there is someone working in customer service at Vodafone. Online chat ⛔, phonecall ⛔, twitter DM ⛔. Have a great evening
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Jo Brown 👩🏻💼
(@jobrown68) reported
@VodafoneUK Very frustrating! We all rely so much on BB and perhaps don’t realise how much so until the system goes down. We have some connection albeit a bit hit and miss plus back up dongle doesn’t work 😔 Thanks for all your hard work…can’t be easy on days like today
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𝘿𝙖𝙫𝙞𝙙 🏴🇬🇧 Boxer Dad 🐶🐶🐶🙌🏻
(@dtcb67) reported
@VodafoneUK We still have no broadband, it shows as connected but you cannot access safari. I have found when you turn off icloud relay you can access the Web, as soon as you turn it back on it stops again, I've tried this multiple times now and get same results, so this info might help you.
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The Tadger
(@TheTadger) reported
@VodafoneUK @GreyP3185 Hmmm.... The fact that you have to ask the customer that means a) you have no idea how and why the customer is so pissed off right now and b) your scripted responses need rewriting by someone who actually has a ******* clue !
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Keith
(@acka1978) reported
@VodafoneUK Hi, any word on when this will be fixed as mine still is not working.
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Sam Macdonald
(@samofglencoe) reported
@VodafoneUK Was back up and running at 1. What was the issue ?
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Ward 🍊💙
(@kerrywardy) reported
@VodafoneUK Broadband still down BB7. Do you have any updates on when this will be resolved? Thank you.
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Richard Hawkins
(@RF_Hawkins) reported
@AlanDCutler @VodafoneUK And should add that I have trouble shooted all I can with the phone but issue persists. Defo Vodafone Bb problem, only activates via mobile data.
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Simon Clarke
(@s_clarke78) reported
@Dylan_Gardner @VodafoneUK cont: "I can see that there is a outage on the line and the engineers are on the line trying so fix it as the cabinet might have been damaged , Please do Not worry ."
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Richard Hawkins
(@RF_Hawkins) reported
@AlanDCutler @VodafoneUK Same with me, no issue with broadband today but imessage has stopped working.
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SimplyFlip
(@SimplyFlip) reported
@VodafoneUK No, when you call, the helpline says that there are no issues in the area, then it puts you on hold and then it goes dead.
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Carl Heffernan
(@CKHUK) reported
@VodafoneUK Nope. Main internet still not working
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Abhi Sharma
(@AbhiSha33350476) reported
@VodafoneUK @VodafoneIN_News My only reason is that I have been running around the store for two months to get my Airtel postpaid number ported to Vodafone prepaid and when the limit was crossed, I went to the Vodafone store in anger and shouted again and told my problem
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Alan Cutler
(@AlanDCutler) reported
@VodafoneUK @debra_shakes Won't work, as it's a Vodafone routing issue not a local user issue. Vodafone networks are most likely not forwarding/receiving data to/from the iCloud services
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Dylan Gardner
(@Dylan_Gardner) reported
from
Warkleigh, England
@gazevsswans @VodafoneUK HomePods and iMessage okay but all other iCloud services not responding. Guessing sone authentication issue between networks as all Apple services are up and running on their website.