Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hackney, Dublin, London, Carlisle, Treharris, Liverpool, Nottingham, Telford, Leeds, Croydon, Wick, Harringay, Southend-on-Sea, Birmingham and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
 Dublin |
Internet | |
| London |
Internet | |
| Carlisle |
Phone | |
| Treharris |
Internet | |
| Liverpool |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Powell
(@elixier30) reported
@wajid7790 @VodafoneUK @ThreeUK You should try reading the reviews before signing up with either of those networks. Vodafone have the worst customer service out right and don't even get me started on three. If you want a decent serviced move to EE, you get what you paid for!
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Kent Spurs 🏴 🇬🇧
(@Kent_Spurs79) reported
@VodafoneUK I’m at my wits end with @VodafoneUK and I’ve only been a customer since November 28th 2022. Less than 2 months and I’m already wishing I could cancel my contract.
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Siddhesh Angre
(@mcgarrettin) reported
@VodafoneUK hi What kind of service you guys serving in India ? I'm facing so much network issues from last one week.. Using post paid plan and sti getting this problem why??
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jimbo
(@bobmanjic) reported
@VodafoneUK why does your app say discount will be applied because of your terrible broadband service but I always have to phone for it it to be applied?
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Charlotte
(@Charlotte_6) reported
@VodafoneUK shocking service, trying to transfer phone number and after over a week we now have no phone at all! Avoid them!
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Odette Gander
(@O_Loves) reported
@CityFibre @VodafoneUK I know this and have done so but they saying you are at fault here. From the end customers perspective this is poor service as you are both pointing at each other.
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CityFibre
(@CityFibre) reported
@O_Loves @VodafoneUK Thanks for reaching out, Odette. CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.
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(@leehim74) reported
@VodafoneUK I have recently cancelled one Vodafone contract and started up a new Vodafone contract via a third party. Despite trying 3 times your call centres are unable to transfer my old number to my new contract. Extremely frustrating. Please help!
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Vodafone UK
(@VodafoneUK) reported
@AMITKUM78655343 Hi Amit 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Ralph Cummins
(@Ralph_cummins) reported
@VodafoneUK I can’t believe just how bad you are
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Awais Shah
(@vormmm) reported
@VodafoneUK shocking and terrible , the customer services would rather I leave cancel the contract and pay a fee , rather than fix the issue , should be simple to login online or on the app to see bills and look for an upgrade but vodafone can’t resolve the issue
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Susan McAneney
(@SusanEMcAneney) reported
from
Cambuslang, Scotland
@DPDgroup_news I'm waiting on a parcel. 1st time you sent back to @VodafoneUK as it was broken, you've now delivered 2nd time to a neighbour, no card put through door and we can't find neighbour matching name. Please discuss... this parcel is required for tomorrow
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J M
(@jim8974) reported
@VodafoneUK I upgraded my plan and device online on Thursday. The device was due to arrive the following day. It never did arrive, and my plan is now showing as the old plan again. Please can you help resolve this.
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neil's
(@villakilla72) reported
@VodafoneUK don't recommend vodafone to anyone. Been a customer for over 25 years and service has got worse and loyalty gone. Upgraded 4 phones in December and received 3 and still waiting for 4th. They've been awful
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Mark Whiteley
(@mdjwhiteley) reported
@VodafoneUK When I try to dm regarding. Y issue it doesn't give the the get started option
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Nac
(@NacettyMac) reported
@VodafoneUK Hi, I have been trying for 2 weeks to get through on phone and virtual assistant. Doesn’t seem to be a way to sort anything out. Help please.
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Ralph Cummins
(@Ralph_cummins) reported
@VodafoneUK NIGHTMARE YET TO END. Norwich man seeks seeks a way to end it all but Vodafone just won’t help ;)
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Kalum Perera
(@Kalump76) reported
@VodafoneUK Hi Thomas @VodafoneUK can you ask your adviser to getting touch with me. "I'm your customer ".
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Shane Deery
(@25_Deery) reported
Hey @VodafoneUK can I ask is there anything wrong with your network in central Scotland 🏴 as my 4g data is really slow tonight for some reason despite me having 155gb left out of 160gb I get in an month
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Jyoti & Amelia B
(@jotti2005) reported
@VodafoneUK rubbish customer service experienced over the last few days. VERY unlikely to recommend. It’s been 5 days and counting with no internet now. Apparently you have a three day SLA..🙄
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Fabhostie
(@fabflower46) reported
What is going on with your broadband service this evening? Yet another night of interrupted connection .@VodafoneUK
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Nigel Badham
(@legoman2608) reported
@VodafoneUK can you explain why it is so difficult to use your app or website in order to top up my WiFi dongle? I paid £45 today for a data top up but nothing appears on my account. I ALWAYS has a problem paying you!
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wajid
(@wajid7790) reported
@VodafoneUK @ThreeUK Hi I am having issues with number split porting after moving my number to Vodafone. I have tried contacting both Vodafone and 3 both are telling me each other are wrong. Please can some one actually help?
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Craig Hawker
(@CraigHawker) reported
@Grumpydev I'm with @ThreeUK. Signal here isn't good and they stopped their "use your broadband" booster box from working. This phone also has a @vodafoneuk sim in too (work).
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Cath Bramwell
(@BramwellCath) reported
Well @VodafoneUK your customer service is not good !!!!
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Barry Roberts
(@BarryRo20582267) reported
@imansaysso @VodafoneUK That’s Terrible
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(@leehim74) reported
@VodafoneUK I requested to move it to pay as you go. It’s not disconnected. People can still call the number. But I want it on my new handset. Please help!
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Danny Beesley
(@dbeesley89) reported
@VodafoneUK erm.. what do I do about my contract? I think it ends tonight.. but I'm wanting to wait for the new galaxy. When this ends do I go on to rolling 30day contract? Never come to the end of a contract before without upgrading haha!
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(@leehim74) reported
@VodafoneUK Hello. You have put me in touch with customer care in the DMs and they are telling me to do what I have already done to change my number. This is awful customer care from Vodafone. How hard is it to transfer a number from one V contract to another? Please help!
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(@leehim74) reported
@VodafoneUK Hello. I have already been through this 30 day process. I had an email saying it was going to change in January 3rd. I do not want to go through another 30 day process and it fail again. You guys need to help me. You are failing me. I have received shocking service from you.