Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hammersmith, Islington, London, Wigan, Basingstoke, Halifax, Hayes, Birmingham, Coventry, Newcastle upon Tyne, Motherwell, Derby, Stoke-on-Trent, Ilkeston and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Islington |
Wi-fi | |
| London |
Internet | |
| Wigan |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lyonel remond
(@LyonelRemond) reported
@VodafoneUK I don’t want to speak to your stupid bot! Give me human being to talk to. None of the automated answers match my situation anyway!
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Quelle surprise, again
(@isolabella2020) reported
By bye @VodafoneUK . have been a client since the beginning, but your customer care is beyond a joke,your hold music horrendous - and I listened to it for hours in the past 2 days. I have NEVER had such awful service in my entire life. (Except from @virginmedia). Free at last!
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Mahendra
(@Mahendravishv) reported
@VodafoneUK Hi..Quit talking about network signal, I am not able to make calls, whenever I am making a call for three days, the call ends again and again, stop talking about internet and there is no revart from your Vodafone side.
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Paul Longden
(@PaulLongden8) reported
@MartinSLewis Hi Martin, I am trying to order @VodafoneUK broadband through the link to claim the £100 voucher. The link works but when I try to process it I get a message saying there is a problem with my personal details. There aren't. I have emailed Giftcloud and they...
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Joanna Ashkettle
(@JoannaAshkettle) reported
@VodafoneUK I googled my issue and it was resolved. By Google and me. Not you. Maybe your technicians should use Google as well??
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nel
(@nelfx2) reported
@VodafoneUK hi, since 5G was released, I cannot load any messages/stream anything online if my phone picks up a 5G signal. My only option is to force the phone to 4G, which works fine. This has been going on for over a year now. Please help
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Fehed Wasti
(@fehedwasti) reported
@VOXI_UK @VodafoneUK I have DM'd VOXI several times on both Facebook and Twitter and am not getting any responses. Went to a Vodafone store and they told me they can't help link my prepaid plan to my SIM. What am I supposed to do at this point?
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Darren Lavery
(@DarrenLav89) reported
@HuaweiMobile @Huawei @VodafoneUK Trying for the past two weeks to unlock my phone using two unsuccessful NUC numbers and now my phone is blocked I'm sick and tired of being passed about and not getting the issue resolved! I own my phone outright stop dicking me about!!!!!
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becca 🌙
(@beckhaleesi) reported
@VodafoneUK I can’t purchase any additional data as a one off. Every time I do it just says “thanks for requesting this!” And never actually gets put on. I have tried in the app and through the website
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SERVER #46
(@drugmule77) reported
@VodafoneUK hey, what's going on with the coverage in B90 postcode of late? Struggling to get anything good on 4G. Used to be decent coverage, now it's quite frankly crap! Getting between 0.70 and 2mbps! Paying £30pm for thin air!
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Pamela McIntosh
(@mcintosh_pam) reported
Another hour long conversation with @VodafoneUK After a lengthy time with them (and 3 contracts at the moment) we are now officially on the market for a new service provider. Poor customer service and poor all round performance. Not what I expect from such a big company. #letdown
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Stephen R Jones
(@Meliden) reported
@isolabella2020 @VodafoneUK @virginmedia I agree they are appalling. I received an erroneous monthly bill for £16,400 a few years ago. It was clearly their mistake but I had to go through a nightmare Number of calls to convince the numpties. Never used them since.
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Phil
(@PhilSheehanLP) reported
@VodafoneUK I have been a customer for a decade and a half. As soon as I have the chance I will end the relationship. I am beyond disappointed in you.
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ian
(@dinkytown26) reported
@VodafoneUK is there a problem with VeryMe rewards in android app as mine will not load within the my Vodafone app?
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Caia Slater
(@CaiaSlater) reported
@VodafoneUK I have no problem with my contract rolling forward but would expect the monthly charge to be just for calls and not my handset, which is fully paid up. Other providers do not try and get away with this practice. It seems very underhand.
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DJ
(@DarrenJ1972) reported
@VodafoneUK Sent DM got auto response on nothing to do with my issue, shambles, tried to upgrade on app, rhen asked me to call to complete order, cant get through at all, can I ask are you doing all you can to stop customers staying ..the way you treat customers is unbelievable
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Manoj
(@mtaheem) reported
@VodafoneUK Can I return and cancel online purchased device plan and contract in store ? Been on hold for over an hour trying to speak to someone 😡
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aphel
(@itsaphel) reported
@VodafoneUK Is the "My Vodafone" app down? I've been getting a "Sorry, we've having a few technical difficulties" error all day (error code 4300).
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Andrew Jeffrey
(@AJMagicMessage) reported
@VodafoneUK @Ofcom I will, thank you Harriet, but all that Vodafone ever do is look at the coverage checker and say 'no problem your signal's fine' without ever actually coming and seeing we're telling the truth!
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Julie Barlas 💙
(@julie_barlas) reported
@VodafoneUK Thanks, seems crazy that I can keep my number moving to a different network but can’t keep it if I stay taking out a brand new contract! Might want to consider ensuring upgrade deals are as good as brand new deals. Seems loyal customers being penalised with worse upgrade deals
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Steve Musgrave
(@SMusgravePA) reported
@VodafoneUK Been trying for 2 months to pay bill. Online system still not working and phone line gives zero option for automated. I work nights so day time is sleep time.
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JonnoDenton
(@TechJonno) reported
@VodafoneUK No offence Nisa, but after getting nowhere with your support several times before now, I’d rather switch to a reliable service
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Darren Emerson
(@DarrenEmerson5) reported
@VodafoneUK @romankemp @ITV Don't be fooled into this , if something is to good to be true it usually is, nothing is for free. Ever watched the film Kingsman the secret service
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Yodafone
(@Yodafone1) reported
@VodafoneUK I have spent 10 Hrs today waiting for a response from Vodafone after their DM asking for security information to initiate a converstaion about fixing my landline that they have already done line checks on. Great service Vodafone. What's 10 hrs after waiting for a month.
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Dave 🏴
(@BigGrumpyHaggis) reported
@VodafoneUK starting to get pretty damn sick of Vodafone now. Always laid my bills on the 10th and Vodafone decides to take £30 out today, when all I have in the bank is enough to pay my car insurance. No warning that a payment was coming out today or anything. Just taken. Thanks
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Omoge
(@QueenBeeBeks) reported
@VodafoneUK have been so crap with there customer service utter bullshit.
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Gurkan Oluc
(@grkn) reported
All right, have been talking with @VodafoneUK for the last week about my issue, the folks looking to Twitter support are extremely professional. They spent time understanding my issue, escalated and get it sorted. Kudos to them.
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Bald Eagle
(@BaldEagle7575) reported
@VodafoneUK any idea when service will be restored to Catterick Garrison? Ive had no signal at all for most of this week, and still have no data connection. Any help appreciated.
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Andrew Jeffrey
(@AJMagicMessage) reported
@VodafoneUK: your signal coverage checker claims that we have good 4G inside and out. We do not. Neither do the houses either side of us. BUT because your checker *says* we do, your advisor just told me to complain to @OFCOM and it's up to @BTOpenreach to sort it out.
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Adam Rhodes
(@AdamRho40520398) reported
@VodafoneUK my phone isn’t using its 5G can you help?