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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 57% Internet (57%)
  • 18% Phone (18%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Newham, Plymouth, Hammersmith, London, Stockport, Croydon, Billericay, Dublin, Hastings, Middlesbrough, Hackney, Ilkeston, Manchester, Barnet, and Bishops Stortford.

CityProblem TypeReport Time
Newham Internet 1 hour ago
Plymouth Internet 2 hours ago
Hammersmith Wi-fi 7 hours ago
London Internet 7 hours ago
Stockport Internet 16 hours ago
Croydon Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • trick78434
    DTrick (@trick78434) reported

    @VodafoneUK over 48 hours with multiple users with no phone signal or broadband in RH12 3NR. Had signal for 1 hour last night, then it failed again. Any response?

  • Sheffield128
    Delwar Ullah (@Sheffield128) reported

    @VodafoneUK Gemini has just told me she’s now on your platform that is fantastic. I’ve got a on my phone right now. Can I make a little suggestion? Get rid of Toby? Let Gemini do that job from a customer that has been with you since 1995.

  • atjames88
    Adam James (@atjames88) reported

    @VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.

  • AmyGreatorex
    🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported

    @BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really

  • ammaskuldeep
    Kuldeep Wadhwa (@ammaskuldeep) reported

    @VodafoneUK the broadband has stopped working. It’s Friday night. Fix it…!

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.

  • macon1375
    Mark Connolly (@macon1375) reported

    Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

  • ArjunChohan
    Arjun Chohan (@ArjunChohan) reported

    @VodafoneUK, my internet has been down for nearly 48 hours and I’m wondering why it hasn’t been restored yet?

  • Taz_Pricey
    ✨Taryn H ✨ (@Taz_Pricey) reported

    Hey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃

  • harris_hamer
    Lee Harris-hamer (@harris_hamer) reported

    @VodafoneUK is an absolute disgrace. I’ve been a customer for 20 years, I have 5 lines with for my business and pay over £200 per month, I’ve had no phone network for over 5 days, beeen to the shop twice, an excess of over 8 hours rining customer service 1)

  • aroundthehouses
    MarksMusings (@aroundthehouses) reported

    @VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?

  • ourdancefamily
    Michael Dance (@ourdancefamily) reported

    .@SMARTYMobileUK is a waste of space. Their live chat asks you a load of trash and to cancel a sim is a pain in the arse. Why can’t a mobile company see the account you’ve logged into and actually provide decent support, every other network can, let’s hope @VodafoneUK fixes it!!

  • RobinNakamoto
    Robin Nakamoto (@RobinNakamoto) reported

    @VodafoneUK How about you fix your 5G instead?

  • ___NF___O_O
    not fred (@___NF___O_O) reported

    @VodafoneUK broadband down plz fix

  • LilKonfuse
    Child of God (@LilKonfuse) reported

    Dear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.

  • BritainAnon
    BritainAnon (@BritainAnon) reported

    @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

  • deneuk1273642
    Deneuk12 (@deneuk1273642) reported

    How do @VodafoneUK survive.? Stood outside Ipswich shop for ten minutes. Locked for security reasons? Eventually got in and stood for another ten minutes and never got served, so we walked out!!

  • BarnseyChr77489
    Chris Barnsey (@BarnseyChr77489) reported

    @VodafoneUK I can no longer claim my voucher please fix this

  • karen_sen
    karen sen (@karen_sen) reported

    @VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • mhabib18
    Mhabib (@mhabib18) reported

    @O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK

  • jamieguy1975
    Colin Miller (@jamieguy1975) reported

    @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

  • Worldcupwil1966
    WorldCupWilly1966 (@Worldcupwil1966) reported

    @VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present

  • P17DGE
    Scott Padgett (@P17DGE) reported

    Does any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !

  • Kcuftiagain
    kcufti kcufti (@Kcuftiagain) reported

    Hey @VodafoneUK. What a dreadful advert. The baby crying with the woman singing. Both sounding as bad as each other. With all the money you cnuts make, sort it out🤮

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @Apple @VodafoneUK Apples latest update which has ruined access to my expensive iPad and it seems neither of you want to do something to rectify the issue. All you want is money, your unwillingness to help to solve the software issues apple caused. Vodafone could help by

  • Johnfo1428695
    John from britain (@Johnfo1428695) reported

    @VodafoneUK @shaunledge52057 Terrible customer services and the service is rubbish

  • deneuk1273642
    Deneuk12 (@deneuk1273642) reported

    How do @VodafoneUK survive.? Stood outside Ipswich shop for ten minutes. Locked for security reasons? Eventually got in and stood for another ten minutes and never got served, so we walked out!

  • TonyShots71
    Tony (@TonyShots71) reported

    Morning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹

  • GTStevie46
    Stevie G (@GTStevie46) reported

    @VodafoneUK bunch off shithouses u can stick the £57 we’re the sun don’t shine cancel my contract