Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hackney, Coventry, London, Northampton, Birmingham, Basingstoke, Guildford, Slough, Halifax, Newham, Paddington, Worthing, Edinburgh, Macclesfield and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Coventry |
Phone | |
| London |
Internet | |
| Northampton |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki Groom
(@NikkiGroom4) reported
@VodafoneUK why is it so impossible to get through to an advisor when I call you? A million options to press but none send me to an actual person. Customer service at its worst 🤬
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VFW LDN
(@vfwldn) reported
@VodafoneUK @VodafoneGroup your customer service rep just told us to write to a national newspaper to complain about the above GigaCube / gaming issue.
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Ste Reid
(@stereidlp) reported
Hey @VodafoneUK any idea where my new phone is? You have just said you are going cancel my discount if I don’t send you my old phone within 48 hours but I’m still waiting for my new phone. Please send me my new phone quick!
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Colin Reardon
(@Monkshatch) reported
@VodafoneUK I was on chat for an hour and they couldn't help! I phoned and got sent to "online billing" - no use as I don't have an account. Where do I go to get help!? 2/
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CrazyChokri
(@CrazyChokri) reported
@VodafoneUK I can't find my gourmet society card! Pls help
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Ian Hughes
(@richardihughes) reported
@VodafoneUK trying to refer a friend to Vodafone for three days. Was told to try the link again yesterday. Tried again Mia and link still not working
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Mark Thompson
(@MarkReckons) reported
@VodafoneUK Hello. Your customer care line seems to be unable to help me with a fairly simple issue. I keep getting cut off or left hanging on a silent line.
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nick
(@nick19680) reported
@VodafoneUK hi please could you give me a number so I can actually speak to a human rather than a pre recorded voice I need customer services thanks
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🇺🇦 Phil Swallow 🦅
(@Phil_Swallow) reported
from
Whyteleafe, England
@VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly
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VFW LDN
(@vfwldn) reported
PART 2: At the time we took out the contract, we were told this Gigacube was "great for gaming". @VodafoneUK @VodafoneGroup - what can be done about this please? Will have to publish a story about this if nothing can be done. 2 hours on the phone to support was a waste of time
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Brian
(@Brianhagon) reported
@VodafoneUK look can someone please just give me the right bloody number for customer relation Have been given to. Man6 number
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Mark Thompson
(@MarkReckons) reported
@VodafoneUK Hi Charlotte. I am trying to get a Neo Smart Kids Watch working but the instructions in the smart app don't work and I have been unable to speak to anyone who can help me within the customer care team.
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scott kavanagh
(@ScottAKavanagh) reported
@VodafoneUK So who should I contact from the 3 options? Tech team, you or gigafast? Your 2nd line team took 2 days after chasing to raise with City Fibre, even though they could see no intenet to my house, still no idea how long to resolve. Its really poor service and wouldnt recommend
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Graham Harvey
(@bedstag) reported
@VodafoneGroup @VodafoneUK I'm fed up of telling you this... Your support network DOESN't WORK!!! Why do you think I came to twitter? Not to tell you, you don't listen. It's to warn your millions of customers that you do absolutely NOTHING when anything goes wrong. They have a right to know! #Fail
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Michael'MUFC'Wilson
(@Michael_JWilson) reported
from
Birkenhead, England
Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous
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Terry Alderton
(@TerryAlderton) reported
@VodafoneUK I’m in the middle of the city of Chelmsford and I’ve NEVER GOT A SERVICE? And it’s not just here.. I’ve changed the sim and it’s just constantly terrible.. Apple said my phone is fine too… please sort it out.
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Chris 'Bush' Brushett
(@ChrisBushBrushe) reported
@VodafoneUK I am a new customer and I am already looking at leaving before my broadband contract starts. Shocking customer service by phone and unusable online services. I remember why I left Vodafone for my mobile contract years ago now
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Darren
(@smithy1279) reported
@VodafoneUK the emails you send me to reset my password are blank? Can you help
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Robin McKelvie
(@robinmckelvie) reported
@VodafoneUK Nope. Let you guys know at 10am Sat I’m charging £8 per hour until service back. So I’ll expect that paid when back up. Complaint already filed as this is an avoidable situation caused by individual and systemic failures at @VodafoneUK @VodafoneBizz.
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Travel Distilled
(@TravelDistilled) reported
@robinmckelvie @VodafoneUK @VodafoneBiz Can you not switch? We have Virgin and customer service is brilliant, though you can't get it everywhere.
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VFW LDN
(@vfwldn) reported
@VodafoneUK @VodafoneGroup we recently took out a new internet contract and we can't play ANY online games (@Xbox). Gigacube blocks all games connection due to NAT address block issues. And now we can't cancel our £50 pm / 24 month contract.
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Nat 🏳️🌈🏳️⚧️🇹🇼🇺🇦
(@Natigska) reported
@VodafoneUK @CostaCoffee Or I could just stay with the superior network Three and buy a large coffee
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brij chhabra
(@brij_chhabra) reported
This is my 5th complaint regarding call disruption. No clear voice. Unable to understand call received. I am being forced to port my number to another Co. Very very bad service. @VodafoneGroup #Vodafone @VodafoneUK @VodafoneIT
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princess🧚🏾♀️
(@teeshakur_) reported
@VodafoneUK What’s the point? The complaint has reached customer relations & the person helping isn’t helpful at all. I called today SPECIFICALLY requesting not to speak to them, and that’s the very person that’s called me today. Not interested anymore tbh. Can’t wait for my contract to end.
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Brian
(@Brianhagon) reported
@VodafoneUK your company it taking the pee now can someone please help me I’m getting so pee off
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Jeremy Baker
(@jbee68) reported
@VodafoneUK Why, during a very upsetting time do you make dealing with bereavement so difficult? Your frontline team are hopeless to help, even when LPA reference numbers, photos of passports are shared. @bt_uk and even financial institutions don't make it this difficult. Help!
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Colin Reardon
(@Monkshatch) reported
@VodafoneUK I have a SIM only deal for a remote CCTV camera. I don't have a Vodafone mobile or broadband or anything else. My debit card has changed so my most recent payment hasn't been taken. I can't login as I don't have an account 1/
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Robin McKelvie
(@robinmckelvie) reported
@VodafoneUK No point. Engineer booked for Friday. A full week without ‘business’ broadband. As discussed with your colleagues on Saturday I’m charging £8 per hour loss of service, so at least on this occasion it won’t just be your customer having to pay the price of your repeated failures.
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YKO
(@YulchyonOK) reported
@VodafoneUK Vodafone, it doesn not work from the moment you have announced about free calls. Before I could call Ukraine, and now not. Im unable to reach my family- the call does not go through at all. You mislead customers and your customer service was completely useless!
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EActNowUK #fightpovertynotpoorpeople
(@eactnowuk) reported
@seeing4d @giffgaff still... as they REFUSE to give me a completion date for mast 780, I'm leaving them ASAP...I can't cope with trying to deal with @VodafoneUK any more, cos they REALLY don't give a **** if their delays in fixing the mast KILL ME... #FuckVodafone #FixMast780Now #FixMyMastVodafone