Vodafone Outage

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

 Problems detected at Vodafone

Vodafone problems in the last 24 hours

Vodafone Outage Chart

November 14: Problems at Vodafone

Vodafone is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(54.90%)
Phone
(27.45%)
Wi-fi
(8.96%)
Total Blackout
(5.32%)
E-mail
(3.08%)
TV
(.28%)

Vodafone Outage Map

The most recent outage reports and issues originated from Sutton Wick, Alfreton, Hendon, Retford, Worthing, London, London Colney, City of Westminster, Hackney, Preston, Hampstead, Cardiff, Bristol, Bolton and Greenock.

Alfreton Phone
Hendon Internet
Retford Phone
Worthing Internet
London Wi-fi
City of Westminster Internet

Vodafone Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:
  • joelharniman Joel Harniman (@joelharniman) reported

    @VodafoneGroup @VodafoneUKdeals @VodafoneUK The fact that none of you can even reply to a customer complaint says it all. @VodafoneUK

  • _MelLawton Melissa Lawton (@_MelLawton) reported

    Absolutely dire customer service from @vodafoneuk, received a text to say you would contact me about my broadband issue shortly at around 4:00 I’m still waiting for that phone call. So I chose to ring myself I have now rang twice to be sat on hold both times for over 25 minutes.

  • ChaddyJ33 Chaddy J (@ChaddyJ33) reported

    @VodafoneUK broadband & customer service is CONSISTENTLY, DIABOLICAL. On hold for 25minutes on a “line that will get you straight through” - absolute, jokers.

  • Cheesy_Grinner 🌺🌹MAZZ 🌺🌹 (@Cheesy_Grinner) reported

    @VodafoneUK Hiya spoke to a lovely guy yesterday Carl, we are waiting almost a week for our phones to be transferred over, we can't ring you as phone all 4 of them, are off,,,, can I inbox another number and maybe customer service can call me... waiting over an hour last night

  • mjballinger Mikey B (@mjballinger) reported

    Funny how after 12 months of crap broadband speed from @VodafoneUK as soon as I switch to @ShellEnergyHome my speeds are 30 mb faster

  • MattyEagle Matty Eagle (@MattyEagle) reported from Sutton Wick, England

    @VodafoneUK customer service is horrendous. 7 weeks without a phone and still no idea where it is

  • MarkatCIFF Mark Hendrikx (@MarkatCIFF) reported

    @_Brewer_ @VodafoneUK That sounds really quite rubbish. We don’t have service like that with @ThreeUK

  • AJMuskett Andrew Muskett (@AJMuskett) reported

    Goodbye, and good residence to @VodafoneUK @VodafoneBiz I'm a loyal loyal customer of around 20 years, exceed my data by 4gb one month and get charged £117. Shocking customer service!!

  • carolineb_f Feo (@carolineb_f) reported

    @VodafoneUK 2/2 They say the order wasn’t put through and will be sent today. My hubs called again and they said the previous person shouldn’t have said what they did and now we have to wait until next week! My husband took days off work for this. Shocking service!

  • Julie_A_Freeman Julie Freeman (@Julie_A_Freeman) reported

    @tescomobile Hi Rob, I’ve already been in touch with your colleague, Callum, who has told me it may be because the mast at Waddesdon is faulty. Have tweeted @O2 and @VodafoneUK to see if I can find out when it might be resolved. Our signal is next to zero...

  • ell_lee123 Elliott Lee (@ell_lee123) reported

    @VodafoneUK your company is an actual JOKE! I honestly cannot wait to move away from you. Your customer service is shockingly bad and the way you handle customer requests is beyond ridiculous. @O2, EE, get ready for an incoming customer!

  • DanieParkin_xo Danie Parkin (@DanieParkin_xo) reported

    @DJAshBash @VodafoneUK And I don’t expect them to fix it at the snap of my fingers, I just expect that if they can’t help, they say so and don’t waste my time! Just a ‘sorry we can’t do that for you without getting the sim, ok whatever I’ll figure something out thanks for that though’ 👍🏻

  • theM4rkh Mark (@theM4rkh) reported

    @VodafoneUK That’s my problem, I’ve been emailing them for four weeks, @UK_Awin don’t respond. I need an escalation route!

  • DanieParkin_xo Danie Parkin (@DanieParkin_xo) reported

    @VodafoneUK An hour later and I’m still in the chat it’s just poor really, I just wanted a simple answer. I was very clear that I wouldn’t be getting a sim, I had already seen that on your website it says to get one, I just wanted to know another way round it, and got nowhere!

  • Fred_Mullin FM 🏌🏼‍♂️🎵 (@Fred_Mullin) reported

    @VodafoneUK Come on guys. My phone service was deleted today for second time in three days due to Vodafone error. I lost it > 24 hrs first time and > 7 hrs today. It’s not good enough. Please restore my phone ASAP.

  • bryn_kelly bryn kelly (@bryn_kelly) reported

    @VodafoneUK it’s taking me about 3 hours to try and get a refund you promised me 14 days ago ... shocking customer service

  • theswanster1 Jason (@theswanster1) reported

    @VodafoneUK No thanks I’ve been doing that for the past 4 days... nothing gets resolved and every time a new member of staff picks up the case im asked for my details to pass security.. and asked how can we help... read the messages for one and sort it out

  • Adele_lucas Adele Lucas (@Adele_lucas) reported

    @VodafoneUK You can reinstate my services and take the £800 roaming charges from the holiday I never had off my phone bill. Six years paying you £50 a month for this. My DM’s are open

  • stutumbo stuart fullbrook (@stutumbo) reported

    @VodafoneUK Disgusting customer service I was assured by 3 different Vodafone staff members that my delivery would be in store today and then when I complained I got the patronising response good things come to those who wait!! Not a happy customer 😡😡😡

  • pavthfc Paul Ford (@pavthfc) reported

    @VodafoneUK Then your supervisor needs to stop offering to fix it as a priority if you cant do it

  • kofirowe Kofi Levi Rowe (@kofirowe) reported

    @SMullenHV @Apple @VodafoneUK Sounds decent I’m looking to change my contract and I’m due right now for upgrade had the same contract 10 years the price has gone up every year which is beyond when a new customer can get a better deal than me for half the price

  • JoeTomBannerman Joseph Bannerman (@JoeTomBannerman) reported

    I’ve never known worse customer service than @VodafoneUK - I have on paper a phone contract that states I pay £54 a month (I’m being charged £72). I have since rung twice and have been promised credit and my proper rate back. Nothing has changed. 🤬

  • pavthfc Paul Ford (@pavthfc) reported

    @VodafoneUK I have a response. Funny how I had to publicly tweet to get a response. Despite a supervisor giving me assurances that I would get help

  • GaborKiss1 Kiss Gábor (@GaborKiss1) reported

    @VodafoneUK Hi. I bought extra data for this month but do not want from the next month and nobody from your live chat seems to be able to help.

  • GaryCushway Gary Cushway (@GaryCushway) reported

    @VodafoneUK No use. I don’t need it now. I’ve gone out. I’m sure it’s working fine now I don’t need it. Inconsistency is the problem.

  • pavthfc Paul Ford (@pavthfc) reported

    @VodafoneUK 7.43 this morning I get a DM. Respond. Send a few more messages throughout day. No response. Broadband speed getting worse. Even had a call from a so called supervisor yesterday saying they were here to help. Seems not

  • rajanarora72 Rajan Arora (@rajanarora72) reported

    @VodafoneUK @Vodafone @VodafoneIN @VodafoneGroup @VodafoneUK is a fraudulent company, they have false advertisements on their app for recharge and after you have done a recharge they give excuses that you are not eligible for the offer. Please beware. #vodafone the issue is already there

  • vornii Siobhan Anderson (@vornii) reported

    @VodafoneUK are literally the worst for customer service. I called annoyed and they put me on hold for ages. Let’s all slow clap for Vodafone.

  • AsmaaM09830960 Asmaa. M (@AsmaaM09830960) reported

    @VodafoneUK #انت_رقم١ و #الشبكة_رقم١ If you can't use your service vodafone cash and the system is always down and no connection just don't announce the service that the service is available don't waste the time of clients Vodafone UK Vodafone RED Egypt Vodafone Careers #WIN #verymerewards

  • alanghub ALANG Hub (@alanghub) reported

    @vodafoneuk @vodafonein1 still there is no progress on the issues but Vodafone India is just giving fake excuses

  • SaggyBagPipes HickoryDickory (@SaggyBagPipes) reported

    @VodafoneUK We have requested the info and in the meantime, also requested her PAC code. I will be writing to @N5JFY office and CC'ing the ICO. Pretty shocking customer service, especially from retentions!

  • Adorimedia John Sertori (@Adorimedia) reported

    Was joining @VodafoneUK but after the incompetence of still not being connected after 48 and then below-average customer service response, I think I’ll stay where I am.

  • sirebel Quisquous (@sirebel) reported

    @VodafoneUK Deano, read your existing DMs. Fed up with explaining the on going problem.

  • fran_dook Fran Dook (@fran_dook) reported

    @VodafoneUK Really poor service regarding a trade in issue, not what I would expect from such a huge company. Spent hours and weeks communicating to have continuous set backs

  • lens_wal Wal River Lens (@lens_wal) reported from London Colney, England

    @VodafoneUK your customer service is absolutely shocking! Can’t even be arsed to go into because the 3 days I’ve wasted on your firm I won’t get back

  • fran_dook Fran Dook (@fran_dook) reported

    Disgusting customer service from @VodafoneUK, after 5 hours of phone calls, still unhappy.

  • VickyDolman vicky (@VickyDolman) reported

    @VodafoneUK shocking customer service yet again, when your advisor tries to hide a £150 payment for an upgrade, once I ask him to explain he follows up with ‘the phone will be delivered to your home address tomorrow’ when multiple times I said I didn’t want to proceed

  • samcough Sam Coughlan (@samcough) reported

    @AidanHart1916 @VodafoneUK Mines been shocking for the last month. It’s says I’ve 4G but it’s slow as ****

  • Tomatsouthsea Tom (@Tomatsouthsea) reported

    @VodafoneUK send e a text every month saying tour bill is £x Every month I have to webchat them to say I left you stop texting me but like a crazy ex next month they send me another text they are the worst no wonder they get the most complaints @MoneyTelegraph

  • lordmykeydavies Lord Michael Davies of Chaol Ghleann (@lordmykeydavies) reported

    @VodafoneUK Thanks for not helping at all infact merely making me more frustrated, shocking service #nomoreliesplease

  • JasonGoldsmid Jason Goldsmid (@JasonGoldsmid) reported

    @VodafoneUK I had the most terrible phone experience last night. Was still on the phone trying to sort it out at 12.30. Asked for someone to call me at 10am this mornjng. Call came at 11.30 which was no good to me and I've heard nothing since

  • BRBtim Tim Hibbs (@BRBtim) reported

    As you just reminded my via *another* phonecall, following on from recent text: if I ever hear the phrase "As a loyal Vodaphone customer..." we'd like to waste your time by marketing some crap we want to sell you, then you may find me becoming disloyal in future! (@VodafoneUK)

  • misslilv87 Leelee (@misslilv87) reported

    @wfraser10 @VodafoneUK Same mine got delivered to the wrong address. I'm currently on the phone to them now. Lies after lies. Had the phone put down on me. I have 2 lines with them aswel. Bet they are cancelled by the end of this call.

  • jaysonsmythedj jayson smythe (@jaysonsmythedj) reported

    @VodafoneUK @VodafoneGroup can’t believe such a poor service think it’s time to change

  • madebyluke Luke Harrison (@madebyluke) reported

    Finally leaving @ThreeUK for @VodafoneUK , got sick of cripplingly slow 4G speeds and no reception all over London. Vodafone Voxi is great value and more importantly, really good coverage and speed. Three UK are not the network for data.

  • misslilv87 Leelee (@misslilv87) reported

    @VodafoneUK why do you think its appropriate to lie, mislead and put the phone down On your customers. 6 years I've been with you. No loyalty. I'm stressed and appalled.

  • lokesh_3300 L O K E S H (@lokesh_3300) reported

    @VodafoneIN 20 rupee recharge mean one year or 5 years Validity giving... now you company change 25 rupees recharge one month only validity that is problem only you company Deval #gobackindia @PMOIndia don't Help for Vodafone Idea @narendramodi @VodafoneUK

  • Carol_b__ Carol B (@Carol_b__) reported

    @VodafoneUK Vodafone needs to take the hint I am never coming back 😂

  • jusskevininittt black plantain (@jusskevininittt) reported

    Never get @VodafoneUK contract these man BUMP differently

  • RonGree32007715 Ron Green (@RonGree32007715) reported

    @VodafoneUK Certainly won’t share any recommendations for Vodafone fibre. Rubbish service.

  • HarryTLWilliams Harry Williams (@HarryTLWilliams) reported

    @VodafoneUK phone can’t get any 3G / 4G signal at all, help!

  • Ant500d 6foot2yamaha D (@Ant500d) reported

    @VodafoneUK Why did you report me to Facebook Vodafone for putting my opinion up on my page will can't believe you got me banned for 7-days the telling the truth your service is very poor still not received my money back yet even an apology yet technical services is not good

  • tiloreyy A Girl (@tiloreyy) reported

    Honestly I don’t even know why I’m with @VodafoneUK. In the past month I’ve dealt with so much incompetence and frankly very rude staff. Really do not recommend

  • Carol_b__ Carol B (@Carol_b__) reported

    The hoops that you have to jump through to cancel a @VodafoneUK contract has put me off them for life #ijustwanttocancelmyfreakingcontract

  • Kicia77 Daria Osman (@Kicia77) reported

    @VodafoneUK what’s happening tk the 4g network last couple of days I can’t even get the update on your app things are not loading can’t get into my bank app either!!

  • widger123 Paul Widger (@widger123) reported

    @VodafoneUK you have been an absolute shambles. Terrible service whilst getting two new contracts will result in me cancelling both. Unable to deal with issues, wrong phones sent, then charging me for the wrong phone and new phone. Loyal customer for 10-12 years, never again!

  • emisbrill em (@emisbrill) reported

    @AppleSupport @VodafoneUK @ThreeUK please help

  • preacher66 Very livid 😡 (@preacher66) reported from Bristol, England

    After 20yrs of customer loyalty. Which means nothing to Vodafone by the way and having to go to the ombudsman 3times during this times I'm off to a new rewarding provider Bye @VodafoneUK

  • ForwomenScot forwomen.scot (@ForwomenScot) reported

    @DraughtJane @faintlyfalling @eeebbbeeebbbeee @DebbieHayton @Glinner @StopFundingHate @VodafoneUK @spectator @mimmymum Yes, trans until they disagree with Stonewall /desist/do something really bad. The list is getting longer...

  • JemimaPuddledu3 Jemima Puddleduck (@JemimaPuddledu3) reported

    @VodafoneUK been trying to top up 2 buy bundle 3 days system errors so can’t do it!