Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Glasgow, Burton upon Trent, London, Paddington, Newham, Tower Hamlets, Bradford, Basingstoke, Watford, Birmingham, Southwark, Enfield Town, Derby, Hackney and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Glasgow |
Internet | |
| Burton upon Trent |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tina Reddicliffe
(@TinaEvans77) reported
Absolutely fantastic service from @SamsungMobile who came and fixed my phone at my home address. Shame @VodafoneUK couldn't offer me a quicker turnaround than 2 weeks for it to be fixed (or a courtesy phone).
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Leeds Padge
(@LeedsPadge) reported
@VodafoneUK terrible terrible customer service and rude. Thankfully we now have PAC and leaving.
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Nick Worrall
(@Runcorngeek) reported
@VodafoneUK Because I have time to sit on a phone, I'd rather use the chat service and the self service but I can't even do that. You also didn't give me a reason as to why I should upgrade.
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Matt
(@mattscotty_) reported
@VodafoneUK I’ve cleared the cache and cookies on my mobile, tried two browsers on there and tried two browers on my laptop.. still not working :(
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Jackie Turner 💙
(@turnerjaksquin) reported
@VodafoneUK phone unlock code requested on Monday 08.08.22 and still not received even though supposed to take 48 hrs max. Can u help please?
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🏴🦁🦁🦁Gaz🦁🦁🦁🏴
(@gazcol77) reported
@VodafoneUK How come you want to send an engineer out to my Mums property when the internets down. You’ve already done this and they’ve said she has a faulty router! Surely just send a new router? Money you charge her she deserves to having working broadband don’t you think?
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Zoe McLean
(@ZoeGingerMac) reported
@VodafoneUK Mobile network problems in HR3 5** Hay-on-Wye. Have three bars of 4G but no network connection. Fault is intermittent but it’s been on/off since Wednesday afternoon. It’s not just my phone many people experiencing same issue. Can you investigate and fix. Thankyou
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Nick Worrall
(@Runcorngeek) reported
@VodafoneUK Sort your phone lines and Webchat out now. As a former employee this is embarrassing, webchat doesn't work, Phone line is too long wait times and the IVR is incredibly frustrating. Tell me why should I upgrade and stay with you if this is the service you offer.
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Neil Thompson
(@Neil_BIM) reported
@VodafoneUK If you could relinquish your monopoly of the @CityFibre network and let me go back to @EE that would be wonderful.
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Dianne
(@diannehol1971) reported
@VodafoneUK shocking service coverage whilst in Turkey
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Hamish MacPhee 🏴🇬🇧
(@hamish_macphee) reported
@AhmedShelbaya how do you sleep at night? I’ve been a customer 22 years, paying for 100gig of data, I’ve not even been able to send a messenger text since beginning of May but @VodafoneUK consider it acceptable and am tied, I’ll pay but will be taking hundreds with me.
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Mr Hoss 🇺🇦
(@HossiendaBoy) reported
Unfortunately I am a @VodafoneUK customer. They are absolute shite. Can you let me go early please????
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🏴🦁🦁🦁Gaz🦁🦁🦁🏴
(@gazcol77) reported
@VodafoneUK She wanted to speak to a manager as the previous few times she isn’t getting any help, if any. She wondered how you was running a call centre with nobody higher up the chain than the person she spoke to (blatant lie surely?!)
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Sir Rodney Effing
(@SirRodEffing) reported
@VodafoneUK Why has Shelly Malton, your customer services director not replied to my email? Let's share the reason with the voda customer base....
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Michael Smith
(@revdmesmith) reported
@VodafoneUK Regrettably, after over 30 minutes wait, I have other things to do with my day and am needing to leave chat. Will try again later. Have send a DM. This is poor, Vodafone. Not happy.
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Rob Stevens
(@robstevens34) reported
@VodafoneUK engineer booked today to activate our broadband after we transferred our custom to you…didn’t turn up and now we are without broadband and unable to work from home! No contact from your customer service team! Thanks
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Tiger-lily Holloway
(@Tigerli07615379) reported
@VodafoneUK is there an issue with the app? As I cannot access anything?
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Dianne
(@diannehol1971) reported
@VodafoneUK Charlotte the signal has been minimal and the charge for the service doesn’t amend. I’ve paid the upgrade for my 3 lines
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Gary Carr
(@garycar74296681) reported
@VodafoneUK Hi Des The problem is i cant even pick Sim Only upgrade ?
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MC
(@sixcylinders) reported
@VodafoneUK 39£ a month for no service. Literally most of the time in that area.
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Mr Hoss 🇺🇦
(@HossiendaBoy) reported
@VodafoneUK you are the worst company ever. Shockingly terrible.
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🏴🦁🦁🦁Gaz🦁🦁🦁🏴
(@gazcol77) reported
@VodafoneUK Yeah she doesn’t want to talk to you, she just wants to be adequately compensated for the fact you’re not providing a service she’s paying for. It’s more to highlight how when you go on social media you get help straight away and not fobbed off.
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Dee
(@captnunderpants) reported
@VodafoneUK That chat link doesn't work for me. Is there another way I can get in contact via chat? Can you help me to remove the bundle via DM on here?
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Hamish MacPhee 🏴🇬🇧
(@hamish_macphee) reported
@VodafoneUK I’m urging everyone contemplating joining this company to think twice, you will pay for a service they will not deliver.
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Hamish MacPhee 🏴🇬🇧
(@hamish_macphee) reported
@VodafoneUK @SophiaThakur I pay £29 a month for 100gig of data. I’ve not been able to send a messenger text since the beginning of May because of little to no signal being provided in my area, before this time it was fine. According to @VodafoneUK this is acceptable and am unable to terminate my contract.
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Heather McClure
(@heathbakersrest) reported
@VodafoneUK @VodafoneUKBiz you sold my hubby super Wi-Fi with Alexa built in back in May, issues identified meant to be resolved August, today he’s wasted 2 hours of his time on live chat and complaints only to be told unsure when it’s going to be resolved!
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Neil Thompson
(@Neil_BIM) reported
… my customer journey with @VodafoneUK … my internet problems are inexplicably @EE fault? (Woah!?) and been waiting on hold for 40mins and still waiting t
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Matthew Howells
(@mattjhowells) reported
@VodafoneUK You post a link for me to message you. AGAIN you have ****** me off because its a ******* BOT. Vodafone - Worst customer service on the planet.
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Nick Worrall
(@Runcorngeek) reported
@VodafoneUK Your site is down AGAIN
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Matthew Howells
(@mattjhowells) reported
@VodafoneUK Tweeted you yesterday and you reply to contact you using a BOT. Never using Vodafone again.