Vodafone service status: outage reports and connection issues
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 14: Problems at Vodafone
Vodafone is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (63%)
- Phone (14%)
- Wi-fi (12%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Woking, Reading, Dublin, Trowbridge, Ely, Glasgow, Peterborough, Manchester, Batley, Barlestone, Devizes, Watford, Henlow, and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 4 hours ago |
|
London
|
Internet | 4 hours ago |
|
Woking
|
Phone | 12 hours ago |
|
London
|
Internet | 20 hours ago |
|
Reading
|
Internet | 20 hours ago |
|
London
|
Internet | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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IainMcCallum (@Iain_McCallum) reported@VodafoneUK - two weeks ago the same problem as today. I cannot function without the connection you are supposed to provide and for which I have dutifully paid for 23 years. Your customer service is a DISGRACE.
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MagivaMark (@MagivaMark) reportedFor a communications company or for any type of company @VodafoneUK is The example of the worst company. Utterly terrible.
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🏴☠️ emo king song mingi 🏴☠️ (@minkimeal) reporteddid the math wrong. day 8 of no wifi, 3 engineers who never turned up and now being told it’s something completely different that won’t be resolved until mid next week earliest. definitely gonna cancel my account @VodafoneUK @vodafone @VodafoneGroup
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Tamzin (@TweetsByTamzin) reportedSo funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.
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Craige Timmins (@v8fettler) reported@JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…
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TheMightyi (@themighy_i) reported@VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please
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✨Taryn H ✨ (@Taz_Pricey) reportedHey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃
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mark (@markLFC2010) reported@VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?
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Carol Hibbert (@carolhibbert51) reported@KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!
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Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported@VodafoneUK Worst service experience .
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maybe: diana 🌞 (@classicdiana) reported@VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone
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Daniel Pybus (@danielpybus) reported@VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"
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Heather and Patrick (@HeatheandPat) reported@VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.
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JMF1498 (@JMF1498) reported@VodafoneUK The worst broadband we've ever used. Nowhere near the guaranteed minimum speed either absolutely awful.
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IainMcCallum (@Iain_McCallum) reported@VodafoneUK - wow! Not exactly so keen to help when it’s a problem you’re having to deal with. Utterly disgraceful. No respect for your customers. All about screwing money out of people and then leaving us to languish in your techspeak when there’s a problem.
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Ceri Allman (@ceriallman3) reportedNo internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations
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MichelleFlynn| Michilin Fhlionn (@migormley) reported@VodafoneUK I need support with a complaint
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Sir Richard B-H-Soame 13th BT (@SOAMER) reported@VodafoneUK what’s going on with the poor signal in north west Shropshire Oswestry area only 1 bar of 4g no internet connection?
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.
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Stacey Edwards ☺ (@Staceyedwards29) reported@VodafoneUK can someone help me please ??
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Karen Loughridge (@KLearn) reported@VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?
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kevin mousley (@kevinmousley) reportedAll mobile providers are crap bar signing contracts but really, I waltz into @VodafoneUK to buy a Samsung tablet, at first, "pick it up 2 days" , then, the no reply emails start; 1st another 4 days, then 4 more days, then 10 days, now another 10 days Arrrrghhh. F'king useless
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Barry McGrath (@bazmeister) reported@VodafoneUK There is something really up with your network in Mayfair. So much latency.
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Danielle Price (@missD_price) reportedWhat an absolute joke @vodafoneUK customer services is!!! You can't speak to a person and the chatbot just goes around and around in circles!!! 😡😡
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deeps (@deeps_k) reported@VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint
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🏴☠️ emo king song mingi 🏴☠️ (@minkimeal) reportedI’m so ready to cancel my @VodafoneUK account, absolutely appalling service
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Jess Smith (@jessicamaysmith) reported@VodafoneUK why have I constantly had no service in my area for the past 2 months??????
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Rajiva Kumar Singh (@rksrajiv) reported@ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.
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Kuldeep Wadhwa (@ammaskuldeep) reported@VodafoneUK the broadband has stopped working. It’s Friday night. Fix it…!
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†lauren-kay (@laurenkayxox) reported@VodafoneUK is the signal down in the Porthmadog area?! Gone from having full 4g signal to barely anything at all!