Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Batley, Camden Town, Guildford, Southwark, London, Trowbridge, Morecambe, Barnet, Warrington, Birmingham, Reading, Bradford, Basingstoke, Hammersmith and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Phone | |
| Camden Town |
Internet | |
| Guildford |
Internet | |
| Southwark |
Total Blackout | |
| London |
Phone | |
| Trowbridge |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Donna
(@Donnam31Jul) reported
@VodafoneUK Hi James, It's working again now but was down for a while. It's connected to main socket. The lights were green, although one for Internet was flashing. Do you know what it could be in case it happens again, as I currently work from home so need internet access, thanks
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TripleOstomate
(@damianb4821) reported
@VodafoneUK hey vodafone, you've agreed to waive a debt for a bill I disputed from 2018, yet are refusing to correct my credit file which you guys have corrupted. Now I'm being penalised for 3 years of defaults that I don't acknowledge. Getting nowhere with customer services
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Rachael Harrison
(@rachh309) reported
@VodafoneUK Thanks James - I do understand that’s what you are doing, my question was more why did you feel the need to do it but not communicate it to your customers? Are we able to cancel our contracts with no penalty as a result?
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yummymummy
(@tanakalee01) reported
@kay32012808 @VodafoneUK @Ofcom Finally got a response from Vodafone after telling them numerous times that the Router had to be replaced they replaced it and look at that no internet dropping for 24 hours but would the stupid agents listen to 2 yes 2 engineers and the customer noooo...now in your face 😡
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Damien & Emma
(@damienandem) reported
from
Bolton, England
@VodafoneUK Hi are you having problems with your website at all. I can’t get passed payment options, its just spinning and doesn’t move onto spend manager ?
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fred jones
(@badsaboy) reported
@VodafoneUK Thanks for the reply. What is my rights to cancel based on this. I'm not getting what I need. Thanks
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Abbass Kalyani
(@AbbassKalyani) reported
@VodafoneUK Hi - please let me know how to contact your credit team. I had two credit cards reduce my balance and checked my file - Vodafone have a default notice on it.Your company failed to provide 5g Network not even 4g. I switched to other vendors
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Mahmuda Ahad
(@AhadMahmuda) reported
Someone please explain why I’m paying @VodafoneUK so much money for an absolute horrible and ****** network. 4G/5G Network literally running at the speed of 3G🤮
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Zoe Moo-Cow
(@DexterMooCow) reported
@VodafoneUK currently no internet to property in Yeovil, Somerset. When I called it stated no problems in our area but tracker sites show an issue. Please can you advise what's happening? Thanks
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BARKER
(@stavrosbarker) reported
@VodafoneUK Vodafone seriously don’t know the meaning of the words ‘Customer Service’.
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SuchANiceDay
(@reddiesel) reported
@VodafoneUK I have to use 2g only i also checked the coverage map. 4g is terrible cuts out constantly. Same issue on multiple handset's ita just a thing here.. get home turn off 4g.
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Tasnuva Khaleque
(@KhalequeTasnuva) reported
@VodafoneUK I have started travelling to Central London. I was unable to connect vodafone wifi at tube stations for last few days! Just got to know that they withdrawn the service without notifying the customers! very unhappy with the service! time to quit vodafone
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elijah 🩹
(@hanbinIvr) reported
@VodafoneUK ayo besties fix your damn wifi
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Wardy
(@wardy1299) reported
@VodafoneUK good evening. Is there currently an internet outage in ws11/Ws12 areas please?
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Kelly blue angel
(@Kellyclay13) reported
@JamesMi36448366 @VodafoneUK Go to tesco. Friendly service and capped bill so exactly same every month. Customer service second to none x
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Ryan Duffy
(@Ryan_D1994) reported
@VodafoneUK hi did you get my dms i sent you earlier about my broadband issues?
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Sam Williams
(@googleplex1001) reported
from
Cannock Chase, England
Hi @VodafoneUK, I’m experiencing a broadband outage in the WS12 area, I’ve tried all the usual steps, restarting Wifi Hub, checked cables, tried test socket without success. Is there a wider issue at the moment?
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Joshua Willett
(@JoshuaWillett8) reported
@VodafoneUK please do something about your in app help for customers it is so bad
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Mahmuda Ahad
(@AhadMahmuda) reported
Someone please explain so much for @VodafoneUK absolute **** network. 4G/5G connection running at the speed of 3G🙃
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Burcu Reyhan
(@cayoraa) reported
@rolagemen @VodafoneUK I and my husband have the same problem at that area. Because of the internet connection problem, I had to end my online job interview. Should sue @VodafoneUK normally just because of this😡
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Abbass Kalyani
(@AbbassKalyani) reported
@VodafoneUK I was paid for 13months and then the final bill was 822£ when i Left you can check I called 100 times to your company before leaving but no one solved my problem 07491759595 is my vodafone number
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SuchANiceDay
(@reddiesel) reported
@VodafoneUK @aliyyahJx Bt635fy.. terrible
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Rebecca Jackson
(@Bekki_Jacko) reported
@VodafoneUK Best network? When my broadband keeps failing? Seriously?
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Epink
(@Epink27400914) reported
@VodafoneUK sort my sim out.sick of been fed with lies .I am mum to a disabled child and no service he needs can reach me.Shame on you guys.disgustung way to treat a customer of almost 10 years
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Steve Blake
(@CombatPhot) reported
@VodafoneUK anyone able to help with an account issue?
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James Millar
(@JamesMi36448366) reported
@Kellyclay13 @VodafoneUK yes, it’s the surprise bills that are really irritating. and the customer service takes so long and is abysmal
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Abbass Kalyani
(@AbbassKalyani) reported
@VodafoneUK No the final bill was 822£ which I did not paid bcoz Your company did not provide me even 4g Network in london. There was no Internet service whenever i make calls to anyone and nobody solved my problem from Customers care . There was no option left for me to switch to another
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Grahame Thomson
(@grahamethomson) reported
@VodafoneUK broadband down. Please help.
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caron poe
(@_carrie_p) reported
@VodafoneUK trying to upgrade between I check out it says oops theres a problem please try again....is there an issue with your website ?? #vodafoneuk #Vodafone
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Roxy 💙 wear a mask and respect other people's 2m
(@FireyRoxy) reported
@ryles_mark @StopFundingHate @VodafoneUK Yea, try learning to read. It never said 125k was a third of their customer base.