Is Vodafone having an outage?

@VodafoneUK @TiltMyHat Service that i can talk about sirious issues

@VodafoneUK @TiltMyHat İ have a lots of problem whith turkey service

@VodafoneUK @TiltMyHat İ haber a problem white turkey service

Hey @VodafoneUK, why is my internet speed 3Mb/s down\4Mb/s up when it should be 40 Mb/s down\10 Mb/s up #speedtest

@VodafoneUK U shd be awarded worst cust serv provider of the decade! I reqsd unlocking code many days ago and no 1 responded yt

Also had the @VodafoneUK agent refuse to pass me through to customer care (apparently, they only work mom-fri) all while speaking over me and not actually listening to the problem!! Absolute worst customer service I’ve ever experienced!!

@VodafoneUK, DAY9 of the outage, the first 24h for the call back have lapsed.

My bad luck with mobile phone providers continues. Switched back to @VodafoneUK despite dreadful customer experience because at least I get a very good signal. A month after I switch back, my signal goes 🙄😭 and I can't get through to customer service on any platform

@O2 @EE @VodafoneUK so my family use all of these providers, we live in Burnham on Crouch. No signal boosters, nothing. And we are expected to pay for a full phone bill when we don’t get any signal at all. Ridiculous.

@VodafoneUK Again, 07825931115. I was told that within 24-48h somebody from customer relations was going to call back on the emergency SIM (another number) that you sent to sort this mess out. 24h gone and no signs of the call back even after chasing by e-mails.

@VodafoneUK still waiting for a phone call of the manager with a on going problem for 6 weeks which I keep getting palmed off because you can’t fix it disgusting!!

@VodafoneUK DM’d you but getting no helpful responses. Poor signal for 4 weeks now. This is getting frustrating...

@VodafoneUK charging £1100 to cancel a phone contract NO THANKS

@VodafoneUK Great, the exact opposite of what live chat told me. Good to see nobody at Vodafone knows what they're talking about - some things never change.

@VodafoneUK is there a problem using the top up line for a vpucher. Been at this now for over15mins!!!😞😞😞😞

@LozzaFox @EE Hated @ThreeUK three so moved to @VodafoneUK when I worked there in 2016/2017. Never had a problem since other than one billing issue when I took out my most recent upgrade. £39 a month for 80GB, Spotify and a galaxy S9. X

Hey @VodafoneUK, as a broadband customer of yours, I am surprised that you were not the first to offer me fttp, now that it's available. Especially as I rang twice this week regarding speed.

It’s easier to get in touch with the queen than get through to @VodafoneUK .... crap !!!!

@VodafoneUK I've tried calling to report it but was on hold forever and gave up. I've tried online chat but it never connects. Disappointed to see your customer service hasn't improved since I was last a customer 😩

@ToneSibley @VodafoneUK I have a similar issue every now and then, although it appears once I force start it once it works for a couple of weeks and then stops again! I didn't notice but I'm still dat on 1,993 calculations!!

@VodafoneUK Are you currently employing a marketing company to ring people and ask them to do 3 surveys for an Amazon voucher of £25 with something to do with improv 9ing network, if so is the number of them 02073267481 as they juat cold called me about it.

@virginmedia So, nothing has changed since the start of this conversation. You're still offering me far less than @TalkTalk or @VodafoneUK and less than your own new customers. This thread is PR lip service to customer service. @VirginMediaCorp and #customerloyalty are mutually exclusive.

@VodafoneUK Thanks for your help. Actually Vodafone have been brilliant. I haven't needed to visit one of your stores though because the phone was so bad I sold it 😂😂😂

Been trying to reconnect my number now for 15 hours now and I’m still without any service. I’ve been on 8 live chats and still haven’t gotten any further. @VodafoneUK

@VodafoneUK my phone signal was perfect until today when it keeps disapearing. I checked network coverage and apparently work was done on the local mast yesterday. It seems to have broken things. Please rectify

@VodafoneUK “An issue”

Having to waste another day trying to someone at @VodafoneUK to actually fix my mum’s problems. £77 of PAYG credit that should have been applied to her account in Oct still missing, and despite DD being taken monthly claiming there is no payment associated with her account.

@Netballcoachnow @VodafoneUK Given that they never call back when they say they will, I wouldn’t worry...

@EE @MjMorguese @VodafoneUK I have been with Vodafone for years and they have never put my plan up annually due to RPI. I think just EE must do that. Vodafone are good.

@CPWTweets Happy with any network- I’m with @VodafoneUK business but happy to make a change. My requirements: 15-30gb data - less than £30 up front - about £30 a month and up to 24month contract 👍🏽

@VodafoneUK data seems to be down in Surbiton

We do apologise but our phones are currently down due to yet another problem with #Vodafone #OneNet @VodafoneUK

@VodafoneUK our Vodafone #OneNet phone system is down yet again, and once again we can't get through to you by phone.

@VodafoneUK our Vodafone #OneNet phone system is down yet again, and once again we can't get through to you by phone.

Never use @VodafoneUK useless Customer Services, no final bills generated, and access to user portal locked out on disconnection after cancellation.. and then they record late payments on credit reports even after they admit ******.. don’t touch with a barge poll!!!

We're currently suffering with phone difficulties and may not be able to take your calls due to a problem I assume with one net & #Vodafone @VodafoneUK

2/2 also @VodafoneUK I heard the bell ringing in the call centre every time someone gets a customer to sign up for a new contract! There’d be no bells ringing every time someone’s phone arrives as promised!

@VodafoneUK crap network, do bugger all to help with lack of coverage. Adverts about their amazing 4G coverage make me giggle hysterically as they are so obviously LIES !!

@VodafoneUK @SamsungMobile @SamsungUK I have just updated my Galaxy S8 with the latest Android version and now the phone is unusable, I can't make phone calls, everything is running really slow and everything keeps crashing

@VodafoneUK They couldn't find the phone on the system.. order wasn't set up properly. Apparently I paid £30 to upgrade to a pair of headphones and £39 a month.. been waiting two weeks for a bag now to send it back.. I'm not sure why a customer of 17 years can't be given a suitable solution

Hi @VodafoneUK I have sent you DMs for an urgent issue please respond.

@mrpeterdenton @VodafoneUK Oh I think they are. I’ve never been with a broadband provider that just works. The problems with Vodafone have started with the delivery of the router. It’s not a good sign.

@tophergraham @VodafoneUK I'm with Virgin Media, Chris. It's a flaky service... and that's in London. Maybe they're all pretty much the same, it's hard to know.

@AnjaliKoundinya @VodafoneIN @VodafoneUK Fire him now. R else I'll do portability from ur network. From the past 10 years I'm ur customer..

@VodafoneUK Horrific service to install internet. Wait > 2 wks for an engineer, day off work to wait all day, to find out the engineer came & went but doesn’t tell you. Now have to wait + 3 days for a ‘multi skilled engineer’. No apology, no idea when I’ll get internet, awful.

Over the time I came to know that Vodafone network is big mistry.. More U complain , more network problem.. Now only god can save us from this scamers.. (Frauds).. @VodafoneIN @VodafoneGroup @VodafoneUK @PMOIndia @manojsinhabjp

Hey @VodafoneUK, why is my internet speed 3Mb/s down\2Mb/s up when it should be 40 Mb/s down\10 Mb/s up #speedtest

@VodafoneUK I realise now that nothing can boost the signal in this area. The check wifi & network speed facility doesn’t even work.

@VodafoneUK @PrimeVideo Hi Lisamarie, I purchased the V3 model. My work building has no wifi. We have internet but no visible modem as its a large office building. I wanted something to boost my terrible signal and thought Sure Signal could do that.

@VodafoneUK The customer service rep I spoke to said nothing could be done. Perhaps someone else is able to improve the situation. Although I don’t want to go through another conversation like I had last night.

@VodafoneIN @vodafone @VodafoneUK @VodafoneGroup @Airtel_Presence @reliancejio now the service which I have not even opted is been closed. no matter what happens I am porting to @JioCare

Hey @VodafoneUK, why is my internet speed 3Mb/s down\3Mb/s up when it should be 40 Mb/s down\10 Mb/s up #speedtest

@VodafoneUK @VodafoneGroup @reliancejio @airtelindia @Idea @Airtel_Presence @abpnewstv @ndtv @indiatvnews @news agencies...u should cover this too....that at least 5000 persons are suffering due to telecom service providers.

@VodafoneIN @vodafone @VodafoneUK @VodafoneGroup @Airtel_Presence @reliancejio you guys never receive any call... always keep on hold... your customer service center in satellite, Ahmedabad is telling me to handle this on call and they didn't helped.

@msdux @VodafoneUK the only good thing about vodafone is the pricing my contract is iPhone X 90GB data and unlimited mins and texts also some international data mins and texts other than that i get crap service in my area but customer suppeortnis terrible

@VodafoneUK please please please ,try to fin what is the problem with vodafon Egypt , we are suffiring weith defecult internet fast in cairo , we connect with customer service many many times but they cann't solve the issu, please solve this problem foe us +201008137899

@VodafoneUK I never liked your tweet,if I did it was an accident and your service was the worst I’d ever experienced with a phone company

@VodafoneUK Why don’t you go **** yourself

@VodafoneUK I just wanted to say a huge thank you to Shakira in the Covent Garden - she is by far the most helpful person working in customer services that I have ever interacted with (she spent 45 mins resolving my issue after several Vodafone people on the phone had failed me)!

@VodafoneUK please give Shakira in the Covent Garden store a HUGE bonus - she is by far the most helpful person working in customer services that I have ever interacted with (she spent 45 mins resolving my issue after several Vodafone people on the phone had failed me)