Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Edinburgh, London, Paddington, Camden Town, Luton, Leicester, City of London, Stafford, Hammersmith, Bradford, Hackney, Beccles, Exmouth, Bromsgrove and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Edinburgh |
Internet | |
| London |
TV | |
| Edinburgh |
Total Blackout | |
| Paddington |
Total Blackout | |
| Edinburgh |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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emma
(@llabamme) reported
@Marc_Bradshaw @VodafoneUK they literally have the worst customer service going
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🌞🦁Angela Paull with a double L🦁🌞💙
(@angep1969) reported
@VodafoneUK #VodafoneTreats UK holiday - booked last August when we never imagined things would last this long!
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livingwalker32
(@livingwalker32) reported
@VodafoneUK what's going on, total broadband outage!
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Peter Wallace
(@pmwallace) reported
Dear @VodafoneUK I'm trying to cancel a broadband installation due in a week's time, and your agent is telling me it's too late! I'm moving, so it will be pretty pointless installing it, especially as we can cancel within 14 days of going live. I'm trying to help you here!
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Claire Wilson
(@MissClaire_75) reported
@VodafoneUK your fibre horseman’s internet is performing shockingly badly at the moment. You kept putting the price of it up too. Why is service so poor?
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uday kotur
(@udaykotur_2404) reported
bledy hell @VodafoneGroup @VodafoneUK Network.... Worst service ever this is second time happening with me....
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Paul McIlroy
(@PaulMcilroy1972) reported
@VodafoneUK my sky Q box keeps disconnecting from my Vodafone broadband, any reason why you think this keeps happening and how can I fix it
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Ross
(@Rossco184) reported
@VodafoneUK Take a road trip to go see my mum down south, it’s been a while and they’ve had an awful lockdown with her husband need chemotherapy. #vodafonetreats
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Sophie Elizabeth
(@SophieButterf14) reported
@VodafoneUK Would love to take my one year old on a day trip somewhere. She’s never been anywhere due to lockdowns and never met any other kids 🥺
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mike ward
(@wardmike) reported
@VodafoneUK As a business customer experiencing a problem with my account there is nobody I can speak with to resolve it until tomorrow. That is really poor customer service.
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MrThicko 🏴🇬🇧
(@ThickoMr) reported
So we paid for @VodafoneUK upgraded Internet because our existing cuts out all the ******* time. They took the money and haven't supplied the new router or anything. Any normal person would call that robbery. On top of ***** service.
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Richie
(@welchy1987) reported
@VodafoneUK First thing I'm going to do is see my grandad who I haven't seen for a whole year. I have not been able to face time him or call him as his phone is broken. I have been emailing but the internet is not too great in the retirement village😥 #vodafonetreats
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Adam Noon
(@EigilTony) reported
@VodafoneUK Awful internet connection, awful customer service. Can't speak to a manager, people don't ring me back. 100% regret ever getting anything from you
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Hesky77
(@hesky77) reported
6th complaint to @VodafoneUK since 02/03/2021 no further forward #theydontgiveashit
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Anurag Chandra
(@ChanAnurag) reported
I think subtle complaints don’t work for @VodafoneUK , very poor service!!
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Steven Lamb
(@ste_lamb) reported
from
Salford, England
@VodafoneUK just checking as a hypothetical here, if I'm not being provided with full service then I could leave with no early termination fee right?
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🌞🦁Angela Paull with a double L🦁🌞💙
(@angep1969) reported
@VodafoneUK #VodaofoneTreats UK holiday - booked last August when we never imagined things would last this long!
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mark
(@MarkRoddis) reported
@VodafoneUK Just go for a drive. Don’t care where but music playing, windows down, twisty roads driving
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Louise Tickle 🕷
(@louisetickle) reported
@VodafoneUK your chatbot repeatedly says it has a technical error and your phone line message says nobody is available to help sort out the missing items from my order. Is anyone out there, at all, to help customers?
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Drew
(@drooperscot) reported
I just spent an hour and 10 minutes on an online chat with @VodafoneUK customer services. An utterly demoralising and fruitless exercise, and they actually "hung up" on me! I am feeling most disgruntled currently....
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Hesky77
(@hesky77) reported
@SiuAnnLai @VodafoneUK It’s been a nightmare, but Looks like these tweets help, 🤞🤞🤞
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Wingman
(@wearewingmanuk) reported
@VodafoneUK Please can you advise if there is a mass outage (or in Braintree at least) or are we being mislead by your support team? Up to 72h to find out an update on a fix isn't a helpful enough SLA for business broadband.
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Suzanne Cunliffe
(@suziebarlow) reported
@VodafoneUK See my friends who I haven’t seen in over 12 months. Have a good chat and support each other #aquamumsreunion
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newsscape
(@newsscape) reported
@VodafoneUK Going to visit a cellphone dealer and switch from @VodafoneUK to a reliable and honest service
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newsscape
(@newsscape) reported
@VodafoneUK Only interested in a service where we can call and get connected directly to a human.
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DAMI 🇳🇬/🇯🇲
(@dogunsprod) reported
@VodafoneUK if you lot think im paying my bill this month when I haven’t had good service, you’re having a laugh! This is getting frustrating
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PeterDenmark
(@PeterDenmark7) reported
@VodafoneUK You just sent me a bill for an account I closed in 2017. What is going on? I don't owe you anything. In fact for many years you owed me and I only got that back in December. I have no idea what the login details are and I will not accept my credit score getting ruined
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S͎i͎u͎-͎A͎n͎n͎
(@SiuAnnLai) reported
@hesky77 @VodafoneUK I too was waiting over 2hrs waiting for someone to pick up too (#screenshot too)... not very good service if waiting time is like this @VodafoneUK
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Verity Baum
(@Bobbivee80) reported
@VodafoneUK I have spent over two hours on your live chat platform to get absolutely no where. I was mis-sold your gigacube mobile broadband offer. I was given misleading information & because I’m out of the cooling period I can’t cancel. Terrible. Been a customer 15yrs!
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Miicha M🌛🌝🌜
(@miichamontaz) reported
@VodafoneUK Remote beach trips and bbqs with my friends. I need this so bad!!! Its good for the soul #vodafonetreats