Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Batley, Camden Town, Guildford, Southwark, London, Trowbridge, Morecambe, Barnet, Warrington, Birmingham, Reading, Bradford, Basingstoke, Hammersmith and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Phone | |
| Camden Town |
Internet | |
| Guildford |
Internet | |
| Southwark |
Total Blackout | |
| London |
Phone | |
| Trowbridge |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Blagden
(@robblagden) reported
Somewhat shocked at the terrible customer service from @VodafoneUK today who asked for 8 different items of personal data twice from my dad with dementia and still didn’t provide help to fix the ‘upgrade’ that left my dad without phone or internet. #NewSupplierNeeded
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Christopher Colville-Walker
(@colville_walker) reported
@VodafoneUK 5G Gigacube data unavailable since 11am today, no change and no update. Same with 5G iPhone, although data works on 4G. So frustrating and unable to work properly! Postcode E2 7FA. Please advise on when a fix will be made.
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Hassan Sami Adnan
(@hsami) reported
.@EE Terrible service at your store #EE. Felt like I was being punished for having bought my #5G sim ONLINE! This is not how #DigitalTransformation works. Train your staff, online or at the store, all customers are same. Now regretting the number porting from @VodafoneUK 😭
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christopher pollitt
(@christo04020230) reported
@VodafoneUK That’s customer services, if I put I want to raise a complaint they’ll say you have to post it, right?
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laul
(@hammerstone81) reported
@VodafoneUK no broadband all day. Have reported the incident online. No news at all as to what the problem is or how long it will be down for
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Dane
(@supernut911) reported
@VodafoneUK Never !!, don’t ask for me to DM you as you ignored it last time.
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robert bauld
(@robertbauld2) reported
@VodafoneUK Active for around two months. Connection drops off frequently. Teams and zoom calls regularly freeze. Terrible service compared to previous BT infinity over copper.
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Rena Barnes
(@rena_barnes) reported
@VodafoneUK can you help with blocking dodgy calls from supposedly from Amazon. Have received 10 in the space of 30 mins. Live chat was no help as couldn't get past the boy and no help when I called 191...
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Marty
(@MartinT70801905) reported
@VodafoneUK my God your customer service is crap!!! Can't wait to leave you!
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Berrrtie
(@berrrtie) reported
@VodafoneUK My mobile data speed has dropped significantly, I was assured some maintenance was being performed last night which will resolve the issue.. it hasn’t. I was told to report back on a direct message thread, but I’m being ignored.
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tom
(@tom_lindsay) reported
4 hours until @VodafoneUK fail to contact me like they said they would then when i contact them they tell me it will be 48 hours. #customerexperience #customerservice
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Shenil Pragji
(@ShenilPragji) reported
@VodafoneUK will you be selling your network as you promised to be making improvements but clearly you don't seem to have a plan of action. Potential networks Verizon, O2 might be good to reach out to. Enough is enough of your promises... It's clearly unfair and misleading.
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Martina Palermo
(@Martinarocks_) reported
@VodafoneUK hi, internet is not working on my phone. I have 5G, full network bar and unlimited data. It’s been like this since this morning…
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Amanda.H 👄
(@MissAHxx) reported
@VodafoneUK I have suggested stuff been a customer since I was 19 and just feel extremely disappointed in the level of service I receive long term loyal customers just aren’t looked after
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Loud Padh
(@padhinbed) reported
@VodafoneUK ******, *******, something addictive that we’ll never be able to rid ourselves of (seen as we’re in this for a long time, why is it cheaper for me to get a new sim only than renew an existing? You’ve got 48 hours before I cancel & move to @EE as it’s less than half the price!)
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FurtherFromTheTruth
(@FurtherFromTT) reported
I'm a year into my (unfortunately) two year contract with @VodafoneUK broadband. I'm very, very, VERY sure that when this contract is up for renewal... #vodafone will not get a chance. Even if it's half the price. Truly useless, pitiful, dog **** awful service. AVOID.
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Mark Coley
(@DrMarkColey) reported
@mikeashworth @VodafoneUK Did you get it working? My @NokiaMobile 8.1 is in same position (and dad's Nokia 7.2). Vodafone are turning of 3G next year and although these phones will do VOLTE/VOWIFI Vodafone doesn't seem to want to allow it. On/off options appear in settings when EE SIM put in so VF issue.
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diane thackeray
(@dianeparkinson4) reported
@VodafoneUK Why can we not get signal@in WN8 area on a few networks I’m on Vodafone very annoying been like this since footy started
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ju ju burger
(@jujuburger) reported
@VodafoneUK absolutely disgusting service. Been with Vodafone less than a week, brand new phone and can’t make calls. Just been told to get a new phone. Please can someone call me as I can’t make calls.
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Lee
(@halleee28) reported
@VodafoneUK absolutely appalling service!! I’ve had 1 of my business numbers cut off for over two weeks now, for the second time in a year!! And after wasting hours of my time on the phone to customer services, visiting their stores and being promised call backs, nothing happens!
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Amy
(@amygallacher91) reported
@OpenreachHelp @VodafoneUK please can you go back to @OpenreachHelp and keep me updated. I know you tried to dump me as a customer yesterday but sorry, I'm here for the long haul.
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Lynn Strange
(@strange_lynn) reported
@VodafoneUK I've had 11 calls in the last hour from numbers all starting with 07810 saying they are from Amazon and a charge has been made to my account. Obviously scams. I understand the code is Vodafone. Can you help stop them. It's harassment!!
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Jiten Vaja
(@JitenVaja) reported
Dear @VodafoneUK I can only get 3G service in the St. Paul’s location. Both 4G and 5G services do not allow data access and the network status checker says good service across all service levels. Would you be able to check please?
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liam king
(@Liam_King97) reported
@VodafoneUK Internet keeps dropping in and out, done the usual disconnect and reconnect and also reset the router. Not had an issue for a while so don’t know what’s changed?
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Lak$
(@TheRealLaks) reported
Hi @VodafoneUK I am currently having data issues with you. Not sure why but are you experiencing issues? Can't even browse the web properly at all. Need to be on WiFi. #NoData
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guysie
(@guysie4) reported
@VodafoneUK Why is it that my broadband is often slow i do all of the required checks and its a regular thing even wifi with a brand new laptop absolute rubbish
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Slim Pickings
(@tapouttony1) reported
@VodafoneUK I need to speak to someone, talking via online chat is no good to me. I need someone with a bit of savvy and enough power to make decisions without passing me from department to department, talking down to me or purposely burping then hanging up.
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Paul Hannan
(@King_Pab) reported
@VodafoneUK still trying to cancel my watch plan. Why is it so hard to do? Can you help please?
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Kelly
(@kslaverty) reported
@VodafoneUK where is your customer service? 3 hours on phone last week to upgrade home broadband and you couldn't do it because of technical issues. Another 4 hours spent today because you created a new mobile broadband connection instead of an upgrading the old one.
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Yasmin Elizabeth
(@Yazzle511) reported
@VodafoneUK But it’s not the service contract. It was the handset. I’m paying for the service separately!