Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (65%)
• Wi-fi (13%)
• Phone (13%)
• Total Blackout (5%)
• E-mail (3%)
• TV (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Coventry, Edgware, Kettering, Northampton, Bristol, Halifax, Hammersmith, Luton, Birmingham, Tamworth, Stevenage, Worcester, Barnet, and Gosport.

City	Problem Type	Report Time
London	Internet	2 days ago
London	Internet	2 days ago
Coventry	Phone	2 days ago
Edgware	Internet	2 days ago
Kettering	Internet	2 days ago
Northampton	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D Shaw (@drmottershaw) reported 5 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Sadly Vodafone are a waste of time but when you ring them there is never a problem with their signal

• 
  DC (@ericb3323) reported 6 minutes ago

  @VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!

• 
  James Pllu (@JamesPllu) reported 6 minutes ago

  Can’t believe @VodafoneUK won’t believe my mums DOB after her passing this week and won’t allow me to cancel the account. Her banks, energy companies have all shown great compassion and assistance but not our pals @VodafoneGroup They insist I’ve got the wrong information.

• 
  IainMcCallum (@Iain_McCallum) reported 7 minutes ago

  @VodafoneUK - two weeks ago the same problem as today. I cannot function without the connection you are supposed to provide and for which I have dutifully paid for 23 years. Your customer service is a DISGRACE.

• 
  Stu 🇬🇧 (@vis_unita) reported 8 minutes ago

  @VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment

• 
  Craige Timmins (@v8fettler) reported 10 minutes ago

  @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

• 
  Pearoni (@Pearoni) reported 13 minutes ago

  Got to love @VodafoneUK sponsoring the @DownloadFest and giving 100k+ customers the worst network coverage known to humankind. I will 100% be changing networks in a few days and I recommend others do to. 2026? Profiteering at its worst

• 
  K (@96kela_) reported 15 minutes ago

  Proper poor network @VodafoneUK the signal today has been shocking!

• 
  Stacey Edwards ☺ (@Staceyedwards29) reported 22 minutes ago

  @VodafoneUK can someone help me please ??

• 
  Leoy S (@l3roy0) reported 24 minutes ago

  @VodafoneUK @roketdog @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Neutral Bystander (@NeutralB99631) reported 27 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  MMAdork (@cardiokingjosh) reported 30 minutes ago

  @JMF1498 @VodafoneUK My internet has been down for 3 hours, having to use data absolute **** broadband

• 
  Jahyne (@Jahyne5) reported 32 minutes ago

  @VodafoneUK how come my network doesn’t work??😭😭

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 34 minutes ago

  Wow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!

• 
  jim carroll (@jamcrr) reported 35 minutes ago

  @VodafoneUK can you help me My powerhub has stopped working off WiFi but the wired connection are ok can you suggest a fix for this

• 
  Graham Sephton (@MickeyMcMonkey) reported 35 minutes ago

  @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.

• 
  HighTower (Kev) :) (@Kev_Bakeruk) reported 38 minutes ago

  @VodafoneUK Hello. I have asked for the "Super Wi-Fi setting to be removed from my account as I want to control my router not use a broken app or call up when I want to change something, I asked for this to be done 5 days ago! I am on day 5 and it still turned on! I was told on Friday it was taken off my account but it's not! I am on the phone again to try and get this sorted AGAIN!

• 
  Leoy S (@l3roy0) reported 38 minutes ago

  @VodafoneUK @Alisoncurran5 @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  max yourday 💙 (@maxyourday) reported 38 minutes ago

  @MoneySavingExp No signal here in Marlborough on @VodafoneUK.

• 
  Jean McGeoch (@tweetyjeanie) reported 39 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

• 
  t (@T0MMYC_) reported 42 minutes ago

  @VodafoneUK how on earth is your 5G broken across the entire of the country??? No working 5G signal in Manchester, Liverpool, & just been in London with NO signal. Piss take

• 
  William Aslet (@Waslet) reported 45 minutes ago

  @VodafoneUK can you please explain why your service is so diabolically awful in north Oxford? It is so bad that when I called your representative to complain he could not hear what I was saying.

• 
  Jason (@btc8500) reported 50 minutes ago

  @VodafoneUK I guess you don’t care about your customers Service but why am I struggling in South Yorkshire to make phone calls that don’t break up while on the call to somebody? This is the third time in asking now? I can’t really phone support when the call keeps breaking up 🤪

• 
  Me (@nickyboy1886) reported 51 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 53 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity. Just found this in my Draft box. @X is weird

• 
  Leoy S (@l3roy0) reported 54 minutes ago

  @VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Richard Frame (@rafthemaster) reported 56 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

• 
  Stuff's Broken (@stuffsbroken) reported 60 minutes ago

  @VodafoneUK sent me nonsense broadband renewal figures 6+ times. Did renew in the end but for diff price again But credit where credit's due. The email automation may be crap but the change of plan itself was seamless. I woke up and everything just works with speed 2x faster

• 
  kevin mousley (@kevinmousley) reported 60 minutes ago

  All mobile providers are crap bar signing contracts but really, I waltz into @VodafoneUK to buy a Samsung tablet, at first, "pick it up 2 days" , then, the no reply emails start; 1st another 4 days, then 4 more days, then 10 days, now another 10 days Arrrrghhh. F'king useless

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 1 hour ago

  did the math wrong. day 8 of no wifi, 3 engineers who never turned up and now being told it’s something completely different that won’t be resolved until mid next week earliest. definitely gonna cancel my account @VodafoneUK @vodafone @VodafoneGroup