Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Enniskillen, Croydon, Dublin, Southampton, Edinburgh, Derby, Manchester, London, Dundee, Lowestoft, Dewsbury, Birmingham, Caerphilly, Bristol and Bradford.
| City | Problem Type | Report Time |
|---|---|---|
 Enniskillen |
Phone | |
| Croydon |
Phone | |
 Dublin |
Internet | |
| Southampton |
TV | |
| Edinburgh |
Total Blackout | |
| Derby |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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tony breeze
(@tonbreeze) reported
Don't ever take out broadband with @VodafoneUK no Internet for 3 weeks now, 6 hours online chat to try and sort it, contacted customer relations.... No reply, rang customer care, waiting on a call back.... No call back. Still no Internet do not take out their broadband.
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HomeopathinBath
(@homeopathinbath) reported
@VodafoneUK I have had my work impacted for the past several days. Similar trouble with contacting tech support.
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Scott McKenzie
(@ScottMcKenzieCo) reported
@sarahcousins21 @VodafoneUK that’s unbelievable. Is this what passes for customer service?
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sadia
(@sadiahanif22) reported
@VodafoneUK They are liars my Mobile data has not been sorted yet they take my money. My toddler has not been able to see his kiddy videos for over 2 weeks. They ignore my Dm Nd customer service is ridiculous
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Marcus
(@MNUltraRunner) reported
@VodafoneUK any chance of a realistic/honest update on when the broadband issues are likely to be resolved IP20 area? Constant fails downloading/uploading large files which I need for work. Any help appreciated.
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Kash.
(@K4SHM0R3) reported
@VodafoneUK @stevethechefman I've DMed you repeatedly and been ignored. Probably what Steve meant by no customer service.
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Dan Harrison
(@johnnybigpotato) reported
@VodafoneUK The veryme app has been broken for me since Wednesday last week, I was told on live chat it would be fixed in 5 days but still.nkt working, can you help please?
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STEVE WILLIAMS
(@stevethechefman) reported
@K4SHM0R3 @VodafoneUK Nisa had a look at the problem I have with Vodafone and guess what she cant help either. #Avoidafone
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Steve
(@StevieLitts1985) reported
@VodafoneUK hello Vodafone. I was wondering whether it was possible to speak to someone who isn't totally inept when it comes to customer service and bereavement? Thought I'd try here as every other service seems to be completely incapable. Fingers crossed eh 🤞
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Nicky Hardy
(@nickyws) reported
Working from home but no Internet...... Teams calls couldn't happen...... awful service from @VodafoneUK. Using mobile hotspot is like dial-up! Husband on hold for over 2 hours then cut off! Rude! Please get this sorted ASAP or I cannot do my job tomorrow!!
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Jabba
(@cycleyarm) reported
@markhagan80 @VodafoneUK Do yourself a favour and cancel your order with Vodafone, they are horrific
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Tom Vale
(@vale49ers) reported
@bettingedd @VodafoneUK What a joke....in Ipswich and been down since 8:15am. On hold for over two hours with no luck and no responses to any of my tweets or DM.....shambles of customer service
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Emma Thompson
(@EmTBucket) reported
@VodafoneUK Hi, a contract I recently signed up for sends calls directly to voicemail & no texts are being received. I’ve checked all phone settings and nothing seems out of order. Must be a network issue and so I’m very disappointed. Can you please urgently assist?
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Smurfy
(@SmurfyFN) reported
.@VodafoneUK had no wifi all day and you cba to fix it, absolute shambles from u can’t lie
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Kash.
(@K4SHM0R3) reported
@stevethechefman @VodafoneUK I just wish they'd actually communicate what's going on with their customers that pay for it rather than pinning a tweet about giving away 250,000 Sim cards that'll probably struggle to get connected as well. Tweet if there's an issue and own up to it.
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Ben Rickards
(@WorldClassNFN) reported
@VodafoneUK @K4SHM0R3 So if you want to help Kash and the rest of us then put out some comms in the problems you’re having with broadband. Mi service all day. No message. Nothing in your website or My Vodafone it the Vodafone Broadband app. You’re a communications company so communicate!
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Mert ۩
(@Mert10Ar) reported
@VodafoneUK The worst telecommunications company.
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Ultimate Music Chart
(@UltChart) reported
@alisonlimerick1 @VodafoneUK Vodafone broadband has been down since 8.30am in Suffolk. One thing you can be sure of is they don't reach out for me with an apology! - Sorry couldn't resist xx
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sadia
(@sadiahanif22) reported
@VodafoneUK I have a toddler who loves watching his YouTube kids on the way to school. It is second week you have not fixed my mobile data . You are ignoring my dm and customer service is ridiculous. Terrible company
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STEVE WILLIAMS
(@stevethechefman) reported
@VodafoneUK Why is your customer service so bad? Do you realise its bad and do you care. People want to leave #Avoidafone in their droves
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Alex Tolley
(@LifeStartsAt40m) reported
@VodafoneUK But it doesn't help if someone is stuck in one of your contracts and is now unemployed and unable to afford the contract... Spoke to customer services, wouldn't do anything...
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Sid
(@JustSidonie) reported
@VodafoneUK @bettingedd I am having issues in Ipswich too, please can you advise when broadband will be back up and running? What's the problem?
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Phil Teles Amaro
(@PhilTelesAmaro) reported
@VodafoneUK @jonathaan76 Is there a solution to this? I seem to be experiencing the same thing
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Jenny Haigh
(@jennyrenhaigh) reported
Great of Vodafone to cancel broadband home transfer without notifying us then lying that it “would definitely go live in 72hrs max” (it didn’t). @VodafoneUK there’s a pandemic, people are working from home and relying on internet to do that. I gave enough notice. Please fix this?
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STEVE WILLIAMS
(@stevethechefman) reported
@VodafoneUK Could they repair my phone your service department made it worse #Avoidafone
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julieanne childs
(@julesandroo) reported
@VodafoneUK internet down yet again how are we supposed to work from home with this continued poor service
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STEVE WILLIAMS
(@stevethechefman) reported
@VodafoneUK Just to let people know Nisa at Vodafone has kindly looked at the problem but guess what she also cant help. #Avoidafone
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Thomas Bell
(@tzunamitom) reported
@VodafoneUK almost a month waiting for my Apple Watch from you. Claiming “supplier issues” yet the same model is available for next day delivery from Apple. Where are you hiding my watch???
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Michael Thomas
(@Michael81243274) reported
@VodafoneUK @K4SHM0R3 No email, no service, just like last time. Disgraceful #Vodafonedown
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Michelle Armstrong
(@boltonactress1) reported
@VodafoneUK Please can someone fix the fault so I can enter this competition with @CapitalOfficial @CapitalManc 😩😩Played all week and now you’ve blocked my phone!! #CapitalGiveMeTheCash