Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Manchester, City of London, Seascale, Whitehaven, Midhurst, London, City of Westminster, Batley, Halesowen, Stevenage, Crawley, Dublin, Hackney, Didcot and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Cleator Moor |
Phone | |
| Manchester |
Wi-fi | |
| City of London |
Internet | |
| Seascale |
Phone | |
| Whitehaven |
Internet | |
| Midhurst |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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James Donnelly
(@donnelly_james) reported
@macpherson_p @VodafoneUK Cancel now - you don't want to be tied to @VodafoneUK
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Scott G.
(@scottdgraham) reported
Crap service from @VodafoneUK. Go through all the automated hoops just to be told everyone is busy. Still no broadband after storms. 😔BT fine apparently
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James Donnelly
(@donnelly_james) reported
@yvonnemaxwell19 @VodafoneUK Get out now, go to a better provider @VodafoneUK are awful to deal with
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Em
(@Emma_j1) reported
@VodafoneUK hi, I need some help please. I've placed an order and I received a message to say its been delayed by 2 days. Its now day 3 and I haven't heard anything. I've checked online and there's no information. I've tried to call you and I've been on hold for 30mins so far 😩
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Swifty
(@Swifty68476953) reported
@VodafoneUK I ordered over £700 worth of products in a Vodafone store on Friday and was told it would arrive yesterday. Can't get any tracking and customer support won't help me because I don't have an account with you. What is going on?!
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ATHLETE
(@Athlete88029265) reported
@VodafoneUK REAL QUESTION - We don't you treat your customers with any respect?
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Justine Fitzpatrick
(@KentKermit) reported
@VodafoneUK I've been on hold now for 1hr 25 mins to customer services. Your staff member in Peterborough could not help in person and asked me to CS directly. I'm doing my work whilst on hold. Where are you all? I need an answer to a simple question. 😡
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katie
(@ktlbug) reported
@BinfieldClive @itmedg @VodafoneUK Yep, same issue for me. Ordered the S21+ on 24th, said delivery on the 25th. Still not dispatched!!
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S T E W A R T
(@stewart__parker) reported
good morning @VodafoneUK @VodafoneGroup @VodafoneBiz i have waited and waited like a good customer but yesterday you all just plain ignored me. Now thats terrible #CustomerService . Would ANYONE like to try and explain what the hell is going on with my order
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ATHLETE
(@Athlete88029265) reported
@VodafoneUK CUSTOMER FOR 20 YEAR MAY I ADD. Ah wait.. i forgot .. you literally dont give a fu** about anything but $$$
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Ben
(@Benji78) reported
@VodafoneUK I sent a DM yesterday as I have been having over two weeks of issues getting a data connection on my Apple Watch. The customer service has been incredibly bad, and it seems to continue on here. They said hello on the DM and then ignored my issue. What’s going on??
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The Truzz Social 💙
(@thetruzzsocial) reported
@VodafoneUK @vodafonegroup how do I make a complaint to your Head Office / Nick Read? Your service is appalling. I've been hold for over an hour to now be told that 'no one is available' and they will call me back. DISGRACEFUL.
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ATHLETE
(@Athlete88029265) reported
@VodafoneUK More bot service from the corporate juggernaut. No reply. Purely for show this message. ZERO ***** given by Vodafone. Same f-ing story with every big company. "But we really care about you mr customer."
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ADM
(@ADMarsden) reported
Is @VodafoneUK the worst phone company ever? When you call them, they ask you to use the oneline chat as their staff are busy. The online chat says their staff are too busy, would I mind calling them? #vodafone
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MaX
(@mrbio1984) reported
@VodafoneUK can someone help me please, I've got an engineer at my home installing a phone line so I can have your broadband, only problem is the router hasn't been delivered and today is our activation day.
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Tom Norris
(@TomChuckNorris) reported
@VodafoneUK - I have a DD issue. The robot phone lady says there is no one to answer the call, Toby the AI is seemingly an unclickable image and the live chat doesn't work on any browser either. Can I please speak with human?
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Vanya Chadburn
(@vanya8349) reported
@MadeByKiiDD @VodafoneUK How do they keep there customers, what **** service.....
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Gemma T
(@GemmaT90402524) reported
@VodafoneUK But the number we ring says its changed... we ring that... then they say needs to be done online on chat and it still doesn't work!
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Hadi foladi
(@foladi_hadi) reported
@VodafoneUK Vodafone down in Leeds
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K Jackson
(@kjackson1984) reported
So; Online agents take 1 hr 45 to resolve an issue, but cut me off I got back in the queue, wait 30 minutes and get cut off Can’t reconnect to any chat Advised to phone, but after nearly an hour of waiting, I still haven’t got through to anyone Why do I stay with @VodafoneUK ?
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NurseLin
(@Linjosh9) reported
@VodafoneUK the worst service provider I have ever patronized!!! They will so frustrate you. Mtchewwww. I’m still trying to get to them even as I tweet
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JW
(@bigheadfishuk) reported
@MrJoshuaBentley @VodafoneUK Did you get the router? I have the same problem here...
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❛Pierre❜
(@TomGuillon) reported
@VodafoneUK live chat/customer service is crap, I've been passed around from adviser to adviser, had my chat session ended, I've upgraded then was sent the wrong phone, then my new contract cancelled. Now spent 1.5 hours on this dysfunctional live chat. Sort it out!
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Matthew.T.Austwick
(@MattTAustwick) reported
Not only that, @VodafoneUK , but I topped up the original £40 that failed (2 days ago) and I haven't gotten the money back. So I am now down £60! I am stuck with the £20 pack when I wanted the £40 pack and now I cannot get that for a month!
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Rachel Cooper
(@LAGLSouthWest) reported
@VodafoneUK Tried to give husband a new phone @VodafoneUK but you spoilt this gift. Pixel 6 in stock when ordered Fri lunchtime, email confirmation said delivery yesterday (Monday) Nothing arrived & customer service cannot give a delivery estimate, how to ruin the gift of giving @VodafoneUK
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LM
(@LeeMartinP1) reported
Your customer service is so bad @VodafoneUK , got more chance of Summiting Everest than I have being able to speak to an agent, so so bad
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Liz Marshall 🌈♐🦄🙋🏻♀️
(@The_LizMarshall) reported
@Lesism Maybe see if @VodafoneUK can help 🤞
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Johan
(@Johan44p) reported
@VodafoneUK What's this unexpected delay to my phone I was promised yesterday and why is your customer service terrible and impossible to get through to?
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The Truzz Social 💙
(@thetruzzsocial) reported
52 minutes now on hold to @VodafoneUK to try and cancel a payment. Also they only have 2 songs on their hold music. I love @taylorswift13 but they are ruining 'Willow' for me.
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James Donnelly
(@donnelly_james) reported
@VodafoneUK @gwirionedd2 Very typical of @vodafoneUK - awful customer service.