Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Birmingham, Louth, Batley, Hounslow, Oldham, Bristol, Hengoed, Peterborough, Dewsbury, Glasgow, Radlett, Cardiff, Wandsworth, and Worcester.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 5 hours ago |
|
Birmingham
|
11 hours ago | |
|
Louth
|
Internet | 14 hours ago |
|
Batley
|
Internet | 14 hours ago |
|
Hounslow
|
Wi-fi | 21 hours ago |
|
London
|
Internet | 22 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ellie Chadwick (@elllllllllie) reportedNot very happy with @VodafoneUK customer services today - being advised to go into a store because it’s “quicker and easier than posting” and they will change me £5 to return by post #whatlockdown?
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Steve williams (@wwillwales) reported@VodafoneUK having to contact your help desk for intermittent wifi again. Since installation had nothing but problems. Property is a student hmo trying to study and your product is failing 🤬🤬🤬🤬
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Gloria Goldstein (@gmg1) reported@VodafoneUK I am a very angry and disappointed customer. Been lied to by customer service about iPhone 12 Pro. Your systems are beyond atrocious. Will someone DM so this can be sorted today.
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Dipali (@dips0123) reported@VodafoneUK I am trying to get in touch with you to cancel data plan for my Apple Watch. When I try to chat with your support your chatbot asks me to call 191. When I call 191 the automated response sends me texts with links to support chat. Is this your customer service now??
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Spannard (@HannieW) reported@VodafoneUK I was offered an upgrade deal, I advised I would think about it and call back later. When I called back no deal existed, very rude customer service, awful complaints department and still no call back from a manager.
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Tom Kerry (@TomKerry_) reportedBeen waiting for my phone order for over a month and @VodafoneUK have now cancelled the order without telling me why. Poor service from start to end
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Tom Kerry (@TomKerry_) reportedNow they are saying that I need to place the reorder which will put me to the back of the queue and will have to wait another 4 weeks for delivery really bad service will be looking for a new provider now @VodafoneUK
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asha (@ashasilva) reported@VodafoneUK sort your call back service out! I pick it up and it drops out this is the bloody third time it’s happened!
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Chris McColl (@McCollChris) reported@VodafoneUK I have been trying to resolve an issue with my broadband for 5 weeks now. Spent over 8 hours on phone and live chat. Been made promise after promise and none has been upheld. I tried to call your complaints phone number and it says it is not accepting calls.
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Jon Crannage (@joncrannage) reported@VodafoneUK Hi there. You're processing page keeps hanging for 10 minutes or so and then asking me to try again. Is there an issue here?
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Spannard (@HannieW) reported@WilboLow @VodafoneUK Similar experience, awful service!
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Grace Clifton (@drgraceclifton) reported@VodafoneUK a whole morning trying to get hold of you to cancel a contract you incorrectly set up in the first place ....
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Tom Kerry (@TomKerry_) reported@Benjaminw4rd @VodafoneUK Explains a lot that does tbf hahaha I was early upgrading as well so now I'm just gonna let that run down and go elsewhere
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Gloria Goldstein (@gmg1) reported@VodafoneGroup @VodafoneUK I am a very angry and disappointed customer. Been lied to by customer service about iPhone 12 Pro. Your systems are beyond atrocious. Will someone DM so this can be sorted today.
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Tony Wiseman (@tonywiseman1976) reported@VodafoneUK Thanks. I’ve already spoken to a human on customer services whom should be contacting me this Thursday.
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The MFJ🌿🚴🌍🕷️ (@MFJ_tweets) reportedHello @VodafoneUK. I keep receiving a letter (bill??) for a former owner of my home - last lived here 2013. Your customer 'support' chat refuses to help me. Can you? @ICOnews
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Richard Hilsley (@RichardHilsley) reported@VodafoneUK another hour on hold to ahmed in Egypt and he can't help now direct debit have been cancelled no doubt you contact me when you want your money
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Natalie Kd (@nataliekirkd) reported@VodafoneUK I’ve been waiting on a call for over 2 hours and how it’s just ended all I want is a trade in envelope and no one can help me ! I deserve one of them treat boxes after all this!! Can you help send an envelope?
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Daryl Donachie (@DonachieDaryl) reported@VodafoneUK I am amazed you have any customers the amount of people I've spoke to to try and get a issue resolved is obscene. No further forward a week on! Management will call you still nothing now got another numpty on the phone who can't understand the notes
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Ben✌️ (@Benjaminw4rd) reported@TomKerry_ @VodafoneUK I changed to Bt last year mate after 8 years with Vodafone. Worse customer service and the way they treated long term customers was so poor.
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monowebdesign (@monowebdesign) reported@VodafoneUK any issues with home broadband ? My internet has dropped out 3 times this morning already....
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Dr Pamela Lawson (@LawsonPamela) reportedNo @Vodaphone4 signal in my house. Just disappeared. I have to go outside to make a call. What’s going on? @VodafoneUK @VodafoneCust
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Jenny-Lee Summers (@JennyLeeSummers) reported@VodafoneUK Waiting 45minutes and counting to get through to your gigafast department - as a new customer this isn't boring well - any ideas?
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John Hicks (@gingerninja068) reported@VodafoneUK any news on when you will be looking to resolve my issue? Already been 3 days since you took my number incorrectly post cancelation of transfer, meaning I cannot receive calls or texts from family or friends, logged a complaint, feel free to get in touch to discuss.
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Claire Parsons (@claire_hfp) reported@VodafoneUK Hi, is there any update on this please? I sent my details across in a DM last night as requested. I just need to know if/how I can divert my number to my landline whilst I’m waiting for the sim issue to be resolved. Many thanks.
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Rachel Jade Lamb (@racheljadelamb) reported@VodafoneUK is there an issue with broadband? Ours has been down all day...
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Monsieur Cacahuète (@MonsieurCacahu1) reported@VodafoneUK I need help with claiming the credit on my account back to my bank account.
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Spannard (@HannieW) reported@Katie71483747 @VodafoneUK Loyalty doesnt mean anything to vodafone, awful service!
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Sofia Perry (@SofiaPerry17) reported@VodafoneUK WiFi is very bad today please could you advise if broadband is down?
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Craigg (@solemnmotive) reported@dixon2795 @VodafoneUK Don't be that ******** that comments on random posts with **** that don't even relate to the subject