Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Tower Hamlets, London, Bradford, Basingstoke, Watford, Birmingham, Paddington, Southwark, Enfield Town, Derby, Hackney, Peterborough, Winchburgh, Manchester and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Bradford |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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kathie.artist
(@kathiemcgregor4) reported
@rickblackman01 @VodafoneUK @EE They haven’t really said anything about it either, just a automated message on their customer service line. 🙁
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Ashley Piper
(@AshleyPiperKRO) reported
@VOXImobile As Voxi uses the @VodafoneUK network, do Voxi users connect to the @ThreeUK network just like Vodafone users do?
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Worried Dad
(@DadWorried86) reported
@VodafoneUK I'm having issue with @TalkTalk charging me for 900mbps but supplying 330mbps. i have been on with them for 4 hours and it doesn't seem there able to fix my issue, so it looks like ill be cancelling with them and looking for another isp. @TalkTalk you have me told me it will be fixed in 24hrs so ill give it until Friday and if its not fixed ill cancel my contract
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Lucy Erber
(@lucyerber) reported
@wmarybeard @VodafoneUK Firstly you will be entitled to compensation-won’t help you now I know but I ended up with nearly 1 free year from Plusnet for something similar. But you can attach your mobile to your laptop and run that from the phones 5G. Google it for instructions how
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Shane Deery 📱
(@_W33_Shane) reported
Hey @EE can I ask what’s the best number to call your customer service team when calling from another network as I have just joined EE in the last few weeks & have limited signal at my home address & yes I currently have an contract with @VodafoneUK as well 👍
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RackAttack
(@R4ck4tt4ck) reported
@fekitcba @VodafoneUK @ThreeUKSupport its not their fault that customer service isnt taken seriously, but doent make it any less painful for us trying to get outcomes & fixes vs just bs comms
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Pingu
(@Pingu2k4) reported
Its pretty concerning that this was the case. I've managed to make contact with emergency services another way now, but how many have been unable to contact emergency services and suffered as a result today? @EE @VodafoneUK @bt_uk Not being able to call 999 is a major issue.
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johnsouthwales
(@johnsouthwales) reported
@VodafoneUK @ThreeUK @VodafoneThreeUK the problem with merger, which mast in ammanford is being used, Vodafone is on top of Argos, three on top of BT. If three is down, Vodafone is down. If voda goes off, three goes off??
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Awaken Indian
(@DINESHKOLHARE) reported
@AdityaBirlaGrp @VodafoneUK @ViCustomerCare I did not get my 130 GB data as well as your service sucks in my area after multiple complaints also no issue resolved. Neither i can connect with your customer care nor any other options. I am shareholder of your company but 2/3
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Mcginty
(@mcginty46) reported
@iamtomskinner Yes..same here..@ThreeUK and @VodafoneUK merged and now it's ****..
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Rory
(@roryscarffe) reported
@tescomobile what do you do when the son of 80 year old man phones you to question why his phone has had no signal for 4 days?You insist on sending a 4 digit security No. to a phone that is unable to receive messages. Then terminate the call!You are a disgrace @ee @VodafoneUK
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MAD eewok
(@MADeewok) reported
@CotswoldLadyB @O2 I had to leave o2 after over 10 years coz it just went down hill in my area . South of Bath . I gave up and moved to @vodafoneuk best thing I ever did
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Audere Est Facere
(@RobRollin2) reported
@Tramzadol @virginmedia Honest its a joke. Never had a issue with @VodafoneUK , i need to beg forgiveness and go back ASAP!!!!.
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Rick Blackman
(@rickblackman01) reported
@kathiemcgregor4 @VodafoneUK My new @EE who I changed to a couple of weeks ago is pretty crap. Not a good start to what was meant to be an improvement.
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Audere Est Facere
(@RobRollin2) reported
@Tramzadol @virginmedia @VodafoneUK Honest i think the constant time changes are pissing me more than the actual outage! Its crazy bad!. Have you done the compo thing online? Make sure you do mate.
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Adam Ó Hare
(@Adam_L_OHare) reported
@VodafoneUK Ever since your merger with @ThreeUK, I get next to no signal in Bromsgrove and only 4G. When before it was fine and was getting 5G.
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Revatron
(@D_Revatron) reported
@VodafoneUK @VodafoneUK all due respect that won’t help. Cable damage and you don’t have a contingency to reroute traffic like all the other providers who use said cable. Just need @SkyUK to confirm if their mobile network has issues as we can’t use any data at present.
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Luna Motor Home Hire
(@Lunamotorhomes) reported
@VodafoneUK @EE you're costing our business money. What ever the problem, this is unacceptable. Please sort it out.
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Geoff Darren
(@geoff_darren) reported
@VodafoneUK hi I’ve just tried to call my mum who’s a Vodafone customer. It says call failed. But my brother and dad can call her? Confused. I’m with @O2 and all other calls work perfect? And here’s me thinking I’ll transfer to Vodafone next year … 😌
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David
(@terribletavern1) reported
@VodafoneUK @ThreeUK have merged to make the biggest mobile network in the UK, and yet you still can't get a signal in East Hampshire... Time to start shopping around...
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ann
(@MOOMOO111) reported
@EE I was stranded in Holland and my phone did not work despite having roaming as part of my contract. I managed to get online but you ignored me. Contract up in a few weeks despite being a loyal customer am going to @VodafoneUK Goodbye @EE
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Chan_Bants
(@Rant_and_Bants) reported
Since @VodafoneUK merged with @ThreeUK the signal is rubbish. Sort it out #Vodafone kmt
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crowndphoto
(@crowndphoto) reported
@O2 @VodafoneUK service is down as well as their customer services what do you offer?
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Clive Surname 🪵
(@mister_surname) reported
@EE fathers phone constantly breaking up and rejecting calls. Can't check for issues around WD6 1EN without creating an account (pathetic). @VodafoneUK is your indoor coverage good here as I'll get him to switch
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Sarah Davies
(@drsarahjdavies) reported
Day 18 no home broadband. Multiple houses in street. Providers blame Openreach and vice versa. Need scaffolding to fix the problem. Scaffolders turn up today, but no engineers so they leave again. Impossible to do my job. Teenagers in meltdown. @WeAreOpenreach @VodafoneUK @EE
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🏳️🌈Scottypants🏳️🌈
(@scottypants1982) reported
So 2 days now without being able to make phone calls. @EE & @bt_uk apparently the problem was resolved yesterday and everything is back to normal. I’m with @VodafoneUK and still can’t make calls. Tomorrow will be day 3 if it carries on. I hope I’m not expected to pay for this.
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MrTommo999
(@MrTommo999) reported
idk how @VodafoneUK has done it... but they have given my family WORSE INTERNET THEN TALKTALK... TalkTalk Crashed once a week and had bad wifi. the wifi part is the same on Vodafone BUT WE HAVE LOST INTERNET 9 TIMES IN LESS THEN A WEEK...
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Loxie
(@Loxie__14) reported
Amyone else having phone issues. Im on @VodafoneUK and can only phone vodafone phones. But my work phone is @EE an aint having no problems so what is it. Who is wrong pissing me off
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Wickins
(@Ballistix99) reported
@GaryCoxUK @virginmedia @VodafoneUK Excellent customer service
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Parkie
(@FatuousTec) reported
@wmarybeard @VodafoneUK Had a similar issue in a town just outside Cambridge. Had to bite the bullet and get a contract with a different provider (Virgin Media). Managed to get a refund & some compensation from Vodafone but was rage inducing nonetheless.