Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Aberdare, Milton Keynes, Huddersfield, Christchurch, Glasgow, Willenhall, Leeds, Manchester, Tower Hamlets, Oxford, Sevenoaks, Hammersmith, Athy and Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Aberdare |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Milton Keynes |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Mortimore
(@MichelleMorti13) reported
So done with @VodafoneUK and their poor WiFi service and the impossible task of trying to get to speak with anyone to try and resolve the issue. Looking for recommendations for alternative suppliers please?
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Ben Gearing
(@ben_gearing) reported
Contract for 2 years on the WORST internet ever! Sort it out @VodafoneUK ******* joke!
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Richard Jones
(@RJJones03) reported
@VodafoneUK Tried to, won’t give me the relevant options. Not impressed with the service this week
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Kate Rayner
(@KateAnnR) reported
@VodafoneUK Absolutely horrendous customer service. 2 weeks ongoing issue that I spent hours and hours on “chat” with various agents and nada! After over 20years of being a customer, I have given up. Shame on you Vodafone!
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Laura
(@lauraloo_1988) reported
@VodafoneUK I'm sure you know as well as I do that most organisation networks will not allow access on an insecure WiFi network and so that is not a solution.
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Cassie Harrison
(@cassieharrison) reported
@Alfie_KC @VodafoneUK I’ve got exactly the same problem
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Ade Knox
(@knoxspace) reported
@VodafoneUK my wife has just spent 2 hours on the phone to your customer service, trying to move her @lebara phone number back to Vodafone and still getting no where
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naomiosaka
(@awkwardbrowngal) reported
So this is why people don't buy the cheapest broadband... coz of the absolute **** quality. Absolutely unbelievable @VodafoneUK How many times this year... never had so much wifi issues in my life
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JJK
(@JJK_103) reported
@VodafoneUK literally have the worst signal going!! 500mbp?! Don’t make me laugh
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Vinit Yadav
(@VinitYa63702957) reported
@VodafoneUK wrost services I'm facing network issues and I'm calling daily to complaint number and they and doing nothing only making us fool I'm call on complaint number from previous 1 month and nothing happened
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Alice ᵕ̈
(@bloomnap) reported
@VodafoneUK is there any chance you could help me with a future payment?
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Jack
(@JackWebster) reported
HATE the @VodafoneUK app. I can't be the only one who it never works for. Absolute ******* shite. Ya getting swerved.
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Paul Brothwood
(@PBrothwood) reported
@eworcJ @VodafoneUK Disgraceful customer service.
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Eliza’🕊
(@damiyooo) reported
@VodafoneUK I’ve been giving you the benefit of the doubt over the years. Today marks the last straw. I can’t believe you glitched the network during #LoveIsland - As a loyal customer I am beyond upset. I want a refund.
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jody
(@cheekyminxjody) reported
@VodafoneUK @dazzav74safc Try 30 years + customer with 7 accounts and treated like shite looks like a big monthly bill will be lost from us too !
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Mark Grice
(@markgrice) reported
from
Ponsanooth, England
After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@VodafoneUK WORSE CUSTOMER SERVICES EVER!! @stevo1978
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Cassie Harrison
(@cassieharrison) reported
@VodafoneUK Still not working right this morning, trying to do the kids passes and just keeps freezing yet the count down timer is still going down
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Richard
(@DHT_MrP) reported
What is going on with @VodafoneUK signal in London, it has been awful the last 2 weeks. Literally can’t get a signal or use the phone without WiFi!
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Darren Scott 🐝
(@Darrenjs68) reported
@VodafoneUK having issues with trying to get into app? Says im offline. I’m not.
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Hayley Louise Moorhouse
(@LittleRedhead92) reported
@VodafoneUK and now you’ve sent my account to a debt collector! I have tried and failed to get through to your customer services/collections this morning but they are too ‘busy’. Please can someone call me regarding my account TODAY #badcustomerservice (2/2)
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Old School House
(@OldSchoolHouse7) reported
@VodafoneUK can someone please point me in the direction of the customer services team. I wish to escalate a query that has been resolved over several weeks? Thank you.
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A
(@AAmcrawford72) reported
from
Alexandria, Scotland
@VodafoneUK trying to log into my account today, my broadband continually drops. When I get in login asks me to reset each time. Completely frustrated
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Mollie💖💜💙
(@pixel_geeky) reported
@VodafoneUK fix ur website
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Josh Crowe
(@eworcJ) reported
What does 4 years of customer loyalty give you at @VodafoneUK ? An employee quoting incorrect exit fees, 2 hours of being transferred between the teams and a complaints member breaching their trading standards. All to get an extra £500 of profit for themselves.
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Kriss Tricker
(@KrissTricker) reported
@EK1GamingTV @VodafoneUK Is that there new 1g up and down package ?
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Party Startin' Martin Baker
(@partystartinDJ) reported
@VodafoneUK I've spoke to customer services they reckon they are due to upgrade the West Thurrock area. But I find the signal dips out everywhere tbh
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xmsdave
(@xmsdave) reported
@VodafoneUK total blackout here in Chester, broadband is off, have tried to reset multiple times but no success 😕
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Katie McAleer
(@KatieMcAleer2) reported
@VodafoneUK Yes Kieron, can someone please call me ASAP. I’ve got a complaint to make and your over seas department are refusing to log and also over speak me. On going issues and I’m not happy at all
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sophiejohal
(@sophiejohal) reported
@VodafoneUK the app is not working again, when will this be fixed?