Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Lincoln, London, Birmingham, City of Westminster, Glasgow, Barlestone, Liverpool, Welling, Bristol, Morecambe, Enfield Town, Portsmouth, Northwich, Edinburgh and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Total Blackout | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| Glasgow |
Internet | |
| Barlestone |
Internet | |
| Liverpool |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Marie. FBPE I WILL FOLLOW BACK👊
(@annmairelee) reported
from
Ballynapierce Bridge, Leinster
@DavidDavisMP @VodafoneUK You govt’s spectacularly incompetent handling of this Pandemic is directly responsible for thousands of needless deaths & you’re worried about a phone service. At least you had 6 hours to waste. Some people have had their time permanently taken away. @DavidDavisMP #ToriesOut
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Gameswithjames
(@Gameswithjames1) reported
@The_Chadnesss @VodafoneUK Yeah this is the thing, I've not had a single problem in over 3 years but as soon as this came up, they literally couldn't have handled it worse. And I know they're under a lot of pressure with people working from home and Covid but still, this is pretty unacceptable!
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Gameswithjames
(@Gameswithjames1) reported
@SenDrahGaming @VodafoneUK Internet went down last Tuesday morning, did router reset, still nothing. Contacted Vodafone, told me there was 'maintenance' in the area and to wait 2 days, still nothing, swapped routers over, told to wait another day, still nothing. By this time it was the weekend...
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Karl Anderson
(@Shhyyaaggeerr_1) reported
@VodafoneUK you probably get told this many time a day, but I’ll join in. Your customer service contact methods are embarrassing, we had a “Tobi” system at my work and it wasn’t worth a ****, neither is yours
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Debbie Allingham
(@slinkydoodle) reported
@DavidDavisMP @VodafoneUK I see the problem. The phone deal was the one you were meant to shop about for, not be loyal to for 25 yrs. The international trading stuff was the one you were meant to leave alone. Easy mistake Davie. Easy mistake.
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Ommadon
(@Dixies_60th) reported
@mm_tw9 @DavidDavisMP @VodafoneUK Poor Toryboy discovers irony
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William Naughton
(@WilliamNaughto3) reported
@DavidDavisMP @VodafoneUK It used to be the customer as always right but now its an argument and they we will decide
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Hayley Allison
(@HayleyJane32) reported
@VodafoneUK Terrible customer service and Broadband service. Would not recommend no Internet since 5th Nov and just saying its my fault.
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Graham Roberts
(@Graham4Health) reported
@JimMFelton @DavidDavisMP @VodafoneUK You must never have dealt with Vodafone!!! Their systems, website and service are in a league of their own. Abysmal! It’s not necessarily the staff, it’s the IT systems that fail to deliver. Unfortunately, Vodafone is the only mobile signal available where I live. 😡
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Arun Moorthy
(@ArunMoorthy13) reported
@VodafoneUK Tried to arrange my house move by calling the home move team 3 times so far, been on hold for more than half an hour but the call has been disconnected each time without speaking to anyone...what a poor system
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Kelly A
(@MrsKellyA2013) reported
@VodafoneUK No I haven't... the issues isn't the updates but paying for a service I cannot receive I work her so will be here for while and I am unable to use my phone for 8 hours a day... but I am paying for it!!! #daylightrobbery
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Gasmaned1957
(@EnergasLtd) reported
@DavidDavisMP @VodafoneUK Its not just Vodaphone - customer support appears to have fallen off the cliff. Of course, the pandemic is to blame.
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dais
(@daishudson) reported
@VodafoneUK I just switched to you from o2 and the signal is SHOCKING. No mobile data, nothing.
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Nicholas Austin
(@NickAustin82) reported
@DavidDavisMP @VodafoneUK In fairness, if I was working in a call centre and you phoned for help I'd **** you about, because you're a massive ******.
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Sharon Knight FBPE Wear a mask!
(@Muttispeaks) reported
@fascinatorfun @DavidDavisMP @VodafoneUK And when/if you do get a reply it is invariably from a minion and quite rude. Mole Valley MP has never fought for his remainer constituents & I have no idea what he does to ‘earn’ his salary & expenses.
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Diablo 🇺🇲🇬🇧🇪🇺
(@rdablo) reported
@DavidDavisMP @VodafoneUK I can't help but wonder what undeliverable request you made to them and now you're trying to take them down because you didn't get it. I also imagine how Barnier feels about negotiating with you. The amount of eye roll he must hide...
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Sterling Archer
(@sterlingthepug) reported
@VodafoneUK still waiting for you to resolve. Whats the point in DM'ing me about the problem if you dont follow the issue up or reply to messages? Continued abysmal customer service.....
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Minxyminx1952🇬🇧🏴🇬🇧
(@minxyminx1952) reported
@DavidDavisMP @VodafoneUK Does Vodaphone actually operate a customer service? My experience with a bombastic, rude individual when I called out of courtesy to inform them I wasn’t renewing my contract, merely confirmed my decision
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farhiya Aden
(@farhiyamalyun) reported
@DavidDavisMP @VodafoneUK I’ve had exactly same problem. I was on the phone about 7 hours and none of my queries solved. I left Vodafone for EE and to this day Vodafone is after me for the remainder of my contract and I refuse to pay as I suspended the contract. Worst CS ever!
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Laurie MacLean
(@LaurieRMacLean) reported
Appalling service @VodafoneUK. Regret switching. Internet has been down 4 days now in first month of service! Engineer did not turn up as booked & we were not informed. 2 hours on the phone, no solution & you expect me to foot the bill for data and chase you for comp. Unreal
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Nicholas Austin
(@NickAustin82) reported
@DavidDavisMP @VodafoneUK I bet you thought it would be the easiest negotiation in cell phone history. Not to worry... no phone contract is better than a bad phone contract. If they won't let you keep all your phone benefits after you cancel your payment plan just walk away without a deal...
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Moley Mitchell
(@MoleyMitchell1) reported
@DavidDavisMP @VodafoneUK @kitmalthouse Thats nothing. It took 6 months for me to get a spectacularly incompetent response from my MP. Just do what I am going to do and withdraw your support.
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MadPUK
(@PukMad) reported
@YDatguy @VodafoneUK Similar thing for me today 2.5 hours to be sold a deal(as a customer of almost 5 years) that is worse than what is available for any new customer on the website.
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Laurie
(@beamusup1958) reported
@DavidDavisMP @VodafoneUK Yep and yet they constantly phone you to provide “customer service” when all they are doing is trying to flog you something. Do they realise how transparent they are?
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RAF Fakenham
(@RAF_Fakenham) reported
@VodafoneUK Still waiting for Superfast 2 Broadband activation since 9th November... you talk the talk but can you walk the walk... and get me online like... NOW?! Awful experience so far, new customer as well dear oh dear.
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Elle.Kelly 🇬🇧
(@Lise39) reported
@DavidDavisMP @VodafoneUK I had to take my case to the Ombudsman, Vodafone not only made it difficult for me to cancel, they then ‘ghosted’ my number on their system, kept charging me & had the cheek to affect my credit file.....& still wouldn’t accept they’d done anything wrong. #Vodafone #nightmare 🤨
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Laurence Dagley
(@laurence316) reported
@DavidDavisMP @VodafoneUK Who cares that one of the #ToryScumbags has problems with there phone provider ps without EU legislation it would take everyone over a month to switch 🤔
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paul c
(@oldraincoat) reported
@DavidDavisMP @VodafoneUK Is that because you are a spectacularly incompetent customer?
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President-Elect Chris
(@chris5101520) reported
@DavidDavisMP @VodafoneUK They are literally the worst of them all, thats why I moved away from them, I actually had a customer service agent hang up on me when I asked her for her name so I could complain about her
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Kelly A
(@MrsKellyA2013) reported
@VodafoneUK The postcode HA99JP a number of us Vodafone customers are experiencing no network coverage at all but have been told it is fixed...