Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (66%)
• Phone (18%)
• Wi-fi (10%)
• Total Blackout (4%)
• TV (1%)
• E-mail (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Bridgwater, Huntingdon, Birmingham, Glasgow, Dunfermline, London, Reading, Sutton in Ashfield, Sherborne, Norwich, Northampton, City of London, Southall, Cambridge, and Burton upon Trent.

City	Problem Type	Report Time
Bridgwater	Phone	4 hours ago
Huntingdon	Phone	7 hours ago
Birmingham	Phone	15 hours ago
Glasgow	Internet	2 days ago
Dunfermline	Phone	2 days ago
London	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  trin🇯🇲🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ttrinityb) reported 2 minutes ago

  I’m sick of calling a company, trying to talk to somebody and getting sent to an AI just **** off This is for you @VodafoneUK useless pricks

• 
  Chekeeuk (@chekeeuk) reported 3 minutes ago

  @FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!

• 
  Ry (@RyyyyRyyy) reported 4 minutes ago

  @VodafoneUK my phone keeps losing signal, goes to emergency calls only... ive followed an agents instructions and also had a new simcard but still the same!? Please can you advise

• 
  ***** Power 🐈‍⬛ 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿i🇮🇱 (@Kimmi8489758911) reported 7 minutes ago

  @VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!

• 
  Bob Bluffield (@BobGrumpies) reported 7 minutes ago

  @Iromg @VodafoneUK Good for you! I wonder how many have done the same over this issue?

• 
  flatcapblade (@themblades1889) reported 8 minutes ago

  @VodafoneUK what’s point in having a sim with you if all I get is no ******* service

• 
  Nigel Leeder (@qm8tknfyjy) reported 14 minutes ago

  @SimonDanczuk @VodafoneUK No, no network makes money of it

• 
  ShazzerMac3 (@ShazzerMac3) reported 17 minutes ago

  Hey @VodafoneUK why are you giving out free SIM cards to illegal immigrants. I’m a long standing customer and will be moving my account until you cease aiding abetting illegal immigrants into this country. Shame on you.

• 
  Brown Paper Bag (@PaperBundle) reported 23 minutes ago

  @VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .

• 
  Ian Robinson (@Ramasesuk) reported 23 minutes ago

  @VodafoneUK why has your coverage/signal been absolutely awful for the last few months in north Devon? Is it because you joined with 3 and have shut down your own masts and are using there’s?

• 
  Matt of the Boats (@MattSmi78781885) reported 24 minutes ago

  @NileGardiner @VodafoneUK What is disgraceful about telling an UNELECTED NOBODY billionaire Gobshyte that they will not cancel their charitable support of vulnerable people.

• 
  Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported 26 minutes ago

  @thecalowkid I had a sim only with Lebara, network provider is @VodafoneUK just cancelled it.

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 29 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  Tim Bentham (@tim_bentham) reported 30 minutes ago

  @VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help

• 
  mṽsh (@shikariunite) reported 31 minutes ago

  @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

• 
  Robert Kilcoyne (@robkilcoyne) reported 33 minutes ago

  Dear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!

• 
  King Louis XIII (@GoodKingLou) reported 34 minutes ago

  Cancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...

• 
  Brianlfc0210 (@brianlfc0210) reported 40 minutes ago

  @Kevmac7 @VodafoneUK Terrible service

• 
  adyh (@EuclidAlgorithm) reported 41 minutes ago

  @Katielou86x @Iromg @VodafoneUK Hmmm.... I thought you lot hated cancel culture. I'm sticking with them, their service and prices are brilliant.

• 
  Michael C (@bigmickc22) reported 41 minutes ago

  @VodafoneUK what the keck is wrong with the connection in Glasgow. Sitting at 4G all day. This far on the whole UK should be 5G all the time. Poor service

• 
  Steve Harris🐺🦞 🇺🇦 (@SteveJHarris) reported 43 minutes ago

  @VodafoneThreeUK @VodafoneUK @ThreeUK In the last month the Three signal in Stonehaven town centre, Aberdeenshire has deteriorated beyond belief. You can sometimes make a call but nothing else. What has happened?

• 
  Chris Danaher (@bigdanaher) reported 44 minutes ago

  @VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?

• 
  skarabrae (@skarabrae580129) reported 44 minutes ago

  @carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.

• 
  Jarek (@jarekd) reported 45 minutes ago

  So got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???

• 
  Janice Elaine (@JaniceGaches) reported 47 minutes ago

  @POldfieldMusic @Iromg @VodafoneUK We don’t need reform to tell us this country has gone to the dogs anyone with half a brain cell knows it and if you can’t see it you’re the ones who need the help

• 
  COASTER ADDICT (@COASTERADDICTWH) reported 49 minutes ago

  @OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone

• 
  Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Big_Grumps) reported 53 minutes ago

  @VodafoneUK if I get a new phone and I decide I don't like the colour, do I have to return it, cancel the whole order and reorder another colour again?

• 
  Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported 54 minutes ago

  @antonycotton @VodafoneUK Worst experience ever.

• 
  freespeech (@openchatter) reported 55 minutes ago

  The more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.

• 
  Heather Roberts (@HvrRoberts) reported 1 hour ago

  @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!