Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Macclesfield, Cardiff, Croydon, Edinburgh, London, Aylesbury, Oxted, Wellingborough, Birmingham, City of Westminster, Leeds, Trowbridge, Manchester, Stratford-upon-Avon and Milton Keynes.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Phone | |
| Cardiff |
Wi-fi | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Edinburgh |
Phone | |
| London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Eve Smith
(@evesmithy) reported
@VodafoneGroup @VodafoneUK such shocking customer service, overcharging me and can’t talk to a human. Been on chat for over an hour and still not resolved!!
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Dave
(@muskylfc) reported
@VodafoneUK why is it when u try to contact yous can never speak to somebody my contact was up like 3 months ago not even used my sim on O2 yet u still charging me services I no long use ???
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Mark
(@_One8Seven1_) reported
@JamesRoberts330 @VodafoneUK Sorry to jump in but did you manage to get this working? I’ve had the same problem for a while now. Nothing @VodafoneUK suggested worked. Thanks
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rana
(@ranacrofts) reported
@VodafoneUK omg the worst service ever.
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Hannah Greatorex
(@wakers001) reported
@VodafoneUK totally fed up with your customer service if you can call it that ! Online chat is useless , an agent just hung up on me after being on hold for 45 mins and all I wanted to do was upgrade ! Im sure another company will happily take my business after 25 years !
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helen belcher
(@surfchicken69) reported
@VodafoneUK Well your chat people should have told me that ! I asked to cancel over a month ago
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Chloe Alice
(@ClearAsChloe) reported
@Magnus919 @VodafoneUK You can get temporary/travel sim cards in tescos that cover multiple countries. If you ever can’t find something in a store find a store assistant and they will be able to help. Will say I have a tesco sim and it serves me well even in the countryside
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Dr Ian M Lancaster
(@IanLancaster65) reported
from
Frodsham, England
@VodafoneUK Nope. I’m ditching @VodafoneUK… or trying to. Now on 4th attempt. Maybe I’ll just shut down the direct debit. Maybe that’ll get your attention. Nothing else seems to work
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★ K ★
(@MissModette) reported
I reckon when I’ve got some money I’m going to sack @O2 off. Absolutely useless and not fit for purpose. Their 5G is beyond poor. It’s either @EE or @VodafoneUK for me.
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Mike Hill
(@meadowend) reported
Setting up a @Lebara Mobile SIM in an iPhone 5S. Nightmare! No data. Support tried, but nothing worked. When the SIM worked in another phone they gave up. Turns out that, rather than using Lebara’s data settings, it works if I use @VodafoneUK’s (the network Lebara uses) instead!
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John MacIntyre 🇺🇦🌻
(@JohnMacIntyre2) reported
@GeorgeMonbiot @VodafoneUK What an utterly appalling thing to have to go through. @vodafone should be ashamed - and should change this cruel and stupid policy, right now. Stop profiting from bereavement.
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Miss Shirland
(@Miss_Shirland) reported
@FloraBaker @GeorgeMonbiot @VodafoneUK are appalling. Customer service generally in the UK is appalling
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Sir Arthur Assendune 🇪🇺💙#FBPPR #FBPE 🇺🇦
(@ArthurAssendune) reported
@VodafoneUK Have you sorted out your customer services yet?
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Allan Gamble
(@gumpoles) reported
@VodafoneUK Hi. Im unable to log in to my account because i do not receive a Code, can you help?
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Liam Munn
(@liamam27) reported
@VodafoneUK no broadband for 10+ days and no one knowing how to fix the issue…👌top service that.
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Jonathan Burns $TITAN ****
(@JonathanPBurns) reported
@VodafoneUK I spoke to your upgrades team, who do you think was quoting me a higher price than what is shown on your website to be customers. And your link doesn't work.
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LB 🏴
(@buckyboy73) reported
from
Bexleyheath, England
@VodafoneUK utterly useless customer service AGAIN and AGAIN
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Mark
(@Mark_rudge) reported
@VodafoneUK That’s very poor, you send me emails about it. This should be far clearer. You know where I live and the app can see where I am but still it allows me the get the QR code. Poor all around. Contract ending next month, so off to O2 priority.
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Susan Wayland
(@SusanWayland) reported
@VodafoneUK „ That network is properly be monitored.“ My reaction: I know that. We had that phenomenon multiple times in past. I restart & updating my devices. Everything is good expect 1 broken electric socket. Overnight kill few weeks ago. But all devices are good. #5network
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Jonathan Burns $TITAN ****
(@JonathanPBurns) reported
@VodafoneUK I spoke with the upgrade team. Who do you think quoted a higher price than the price on your website for new customers? Also, the link doesn't work.
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Emma Wils
(@em_ma5) reported
@VodafoneUK Website not working so went to live chat - Told them I had Vodafone advantage code. Said OK went through the options of SIM only deals with me. Then at the end of the conversation I was told that I couldn’t use the code over chat, I would need to go to the website 🙄
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Mr Malcolm
(@malcrc) reported
@VodafoneUK You've put me in a loop. Having mis-sold me a new contract when I try to cancel via Toby you say to call 191 which in turn sends me a text to go back to Toby. This just compounds your fraudulant activity.
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Dwayne Taylor
(@DwayneT14465374) reported
@VodafoneUK Hi, any idea why I have all calls dropping exactly at 29 minutes and 50 seconds when using 4G? I do not have this problem though when I manually force my mobile to use 3G. SIM swap has already been done, but still face this issue. Thanks, Dwayne.
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Richard Gascoigne
(@richgascoigne) reported
@VodafoneUK It is compatible. I simply can’t purchase it as the online service says there is a mis match on address. Can I dm
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Dr Ian M Lancaster
(@IanLancaster65) reported
from
Frodsham, England
@VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone
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flashbangwizz 🇬🇧❤️🇺🇦
(@flashbangwizz) reported
@VodafoneUK “Together we can” … Can what?? Since moving my internet from Plusnet to Vodafone I Cannot watch TV without buffering, Cannot get anyone to resolve this, Cannot connect SuperWifi as the tile is missing from the app, Cannot get decent wifi signal throughout house!!!
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Aindriú Mac
(@aindriu_mac) reported
@VodafoneUK This is the worst mobile phone deal I’ve ever seen
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helen belcher
(@surfchicken69) reported
@VodafoneUK Who do I tell to cancel contract…finding it v hard to get any support and getting increasing frustrated
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Diamond Hell
(@DiamondHell) reported
After 11pm? @VodafoneUK digital services aka the customer portal must have fallen over, then. EVERY TIME I TRY AND USE IT
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Jamie Reay
(@jamiereay88) reported
@James_Pattersn @VodafoneUK There pathetic mate. Never again