Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: City of Westminster, Newcastle upon Tyne, Dublin, Reading, Halifax, Blackburn, Batley, Southwark, London, Thatcham, Poole, Wembley, Dartford, Hackney and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
 Dublin |
Internet | |
| Reading |
Wi-fi | |
| Halifax |
Total Blackout | |
| Dublin |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mary | Christian Writer
(@xdesolax) reported
@VodafoneUK I can't access my broadband account to view my bills and keeps showing an error. Can someone help me with this please? It's very frustrating!
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Catherine
(@TipsyPlans) reported
@VodafoneUK trying to top up my elderly mother's phone for her online but keep getting a payment failed message (I have tried multiple cards). Do you have a problem with VISA payments at the moment?
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Lisa Marion Williams
(@Lisa_Williams5) reported
No contact yet from anyone @VodafoneUK to sort this out. Can't go to a store as they have told us they can't do anything, webchat disconnected me after 2 hours of them trying after saying they cannot find using the name and address they put on their letters! DM unable to help.
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Анастасия, но не Настя
(@Ana_of_Nowhere) reported
@VodafoneUK I've been "number 1 in the queue" for the last 2 hours and still no response from your support team. Your chat bot is also refusing to reconnect me to the support, and I'm left without connection in another country. What's going on?
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Mal Hay
(@MalcolmHay) reported
Hi @VodafoneUK My father passed away last year. My poor mum has become exasperated trying to speak to someone to change into her name and is now stressed as the broadband’s up for renewal. She can’t get past your automated switchboard. Can someone pls DM me a real contact?
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chez_80
(@cheeky_chezza) reported
@asda @AsdaServiceTeam @VodafoneUK Omg! AVOID! paid for a sim only sim card a week ago. Still not arrived. CS are saying it might come next week, 2 weeks after I paid upfront. Asked for a refund, I have to email proof of purchase for something that I've never even received 😳
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Justine
(@Justine_xxx) reported
Absolutely disgusting behaviour of @VodafoneUK putting my bill up by 14.4% when they already have put it up £5 a month only a very short while ago! Can’t wait to leave this greedy awful company in August!!
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Andy Hamill
(@andyhamill1) reported
@VodafoneUK not good enough. Now 5-days without signal. Can't pay bills and make important phone calls to run my business. What's going on.
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Eddie McClenaghan
(@EddieMcClen) reported
@caolammcparland @VodafoneUK I am, is there a big outage that's happened or what? Never had any bother before
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Andrew Fishburn
(@AndrewFishy1) reported
@Pollys_Hatpin @VodafoneUK I have a disability as well and I think they way I was treated was criminal, I was treated as if it was my fault for not being able to pass a credit check with them, I’ve had no issues elsewhere yet it was my fault somehow
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Jordan
(@JordanSparrow2) reported
Everyone should leave @VodafoneUK whenever they get the chance to. That latest price hike is absolutely disgusting, to spring on instantly too. Been a loyal customer for years with their network but can't wait to switch networks now. Well done corporate greed 👍
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Matthew Gwyther
(@MatthewGwyther) reported
So @VodafoneUK you send me a marketing email "Let’s shine a spotlight on your network usage" but you're still the only provider that doesn't give access on London Underground. (After you removed it years back without telling your customers)
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SkellyTV
(@SkellyTV__) reported
@VodafoneUK Hi sent a DM I have had awful packet loss since my router power cycled late Wednesday night please help. Area is lemington Newcastle.
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Polly Gray's Hatpin
(@Pollys_Hatpin) reported
@AndrewFishy1 @VodafoneUK My credit rating is diabolical and they still let me sign up, that's terrible how they've treated you. Vodafone seem to despise people with disabilities.
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HanSimon
(@halpins1) reported
@VodafoneUK thanks for your email advising of the April increase. It would have been nice if you could have taken the time to inform what my new monthly dd will be. Rubbish service just sending a generic email
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Mitch...
(@001merp) reported
How can @VodafoneUK justify increasing my plan for an iPhone 11 with 48GB data up an extra c.£8 to £75 a month?! Been with them almost 7 years but I’ll be jumping ship. For context, as a new customer on @O2 I could get an iPhone 14 for £50 a month.
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Norman Goldner - נורמן גולדנר
(@nlygo) reported
@adam_cannon @VodafoneUK I can never get it to work, which is fine.
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🙈🙉🙊
(@D34n2020) reported
Biggest mistake was moving from @VodafoneUK to @o2 O2 is the worst ever network, I have to make 3 or 4 calls for 1 conversation due to poor signal and data is another issue in itself, thank god for free WiFi. And that's anywhere I travel in the UK Can't wait for contract to end!
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Vicci Boylin
(@vicci_boylin) reported
@VodafoneUK shocking service. I move my broadband to you, then you cancel my order. I phone to ask why and you don’t know. Agree to place another order on the proviso you cancel the credit search so it doesn’t affect my record and you search twice then don’t place the order.
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KRUTIN SUTESH DESAI
(@KRUTINDESAI) reported
Harrasment from Vodafone Idea company once again they are headache for customer @VodafoneIdeaIN @VodafoneUK
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John Buckland 🐾
(@JohnBuckland01) reported
@LarsenDisney @Lindsay3668 @VodafoneUK Have they not just broken the contract though?
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Andrew Fishburn
(@AndrewFishy1) reported
@Pollys_Hatpin @VodafoneUK You’re lucky to even be able to get broadband, their system said I kept failing a credit check, yet generated orders in the background…. No issues getting a contract with virgin media
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Jan
(@JanAlexLeslie) reported
@VodafoneUK OMG just called the complaints line and they simply did not understand my situation - is it that mad. I really regret buying vodafone, their customer service is doing my head in
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Suzanne Williams
(@Suzyw71) reported
@louiselogic @VodafoneUK I have the same problem. Been trying to pay for my device plan for 4 weeks but just cannot find a human!! Tobi doesn't help & I need to speak to a person!
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🏳️🌈 Felyx Lawson 🏳️🌈
(@FelyxLawson) reported
So let me get this straight, last month I’ve been having Awful signal and drop in 5G/4G yet @VodafoneUK are still jacking up the price by over 14%?
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Jan
(@JanAlexLeslie) reported
@VodafoneUK are terrible - i cannot access myvodafone to pay bill or set direct debit because you keep sending the one time security code to an old phone number i dont have access to. You won't help me. ANd I've only been a customer for less than a week!! AVOID AVOID AVOID
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Molly Grace
(@Mollyg99xx) reported
@VodafoneUK trying to pay for my phone on the app and it is not working is there a sever issue please?
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Louise 💚🇪🇺🇬🇧🇺🇦
(@louiselogic) reported
@VodafoneUK you are the best signal and human customer service ever. but i have been trying to get through to you for 4 hours and 30 mins. for a simple contract upgrade. i was 76th to 1st in queue then you closed. so annoying. please get in touch.
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Adam Jukes
(@AdamJukes) reported
It seems that Vodafone has FINALLY restored its WiFi service on the Tube! @VodafoneUK - is this correct?! Utterly appalling decision to withdraw the service in the first place (outside of 4G coverage on a short section of the Jubilee Line), but grateful if finally returned.
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Scott Chesney
(@scottchesney01) reported
@VodafoneUK I simply do not have the time to spend 15 minutes battling your automated system, to then have to re-check all my security info with a human: I’ve called twice about a faulty handset which is 6 months old-and cost £34.50/month!! No collection organised. Woeful service