Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Northwich, Edinburgh, Luton, London, City of London, Epsom, Blackburn, City of Westminster, Glasgow, Devizes, Hammersmith, Leicester, Bury, Harringay and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
Phone | |
| Edinburgh |
Internet | |
| Luton |
Wi-fi | |
| London |
Total Blackout | |
| City of London |
Phone | |
| London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Dickens
(@paulywauly76) reported
@iD_Mobile_UK @VodafoneUK Hi Sian, I reported it to the Ombudsman but apparently it’s my fault for taking a contract out with you during lockdown. This happens in numerous places, just really frustrating when the service is clearly not as advertised.
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Imola Unger
(@ImolaUnger) reported
There are so many customer service horror stories on Twitter. So much naming and shaming. But here's a wonderful counter-example: @VodafoneUK . I'm not even a customer anymore and they resolved a historical query within minutes, including documents. Top notch customer CARE!
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Reece Hughes 🐝
(@TheMadMidlander) reported
@VodafoneUK good morning, got a new router activated yesterday but having issues, it's trying to connect to the Internet but there's a red flashing light on the Internet light, would you be able to help? Tried quite a bit last night with no luck Thank you
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Lisa Hodgkinson
(@LisaHodgkinson5) reported
@VodafoneUK 2 SIM cards arrive & still not activated, instead of activating you send a 3rd out!!! Is an activated SIM card too much to ask? Can’t even get an answer on the phone!! Shoddy service at best! #disappointment
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Drvmroll
(@Drvmroll) reported
@Ovmar_ @VodafoneGhana @VodafoneUK Bro!! I kid you not! Fibre Broadband. And someone from there told me its cuz “Theres a lot of people using it now”. I rly dont get how thats my issue. Have a limit of people than can purchase it then if you know going over a certain will cause slower speeds.
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steve bingham
(@steve_bing) reported
@VodafoneUK please don’t get Vodafone broadband it’s awful and then you can’t get through to the help line…..
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Peter Milburn
(@PeterJMilburn) reported
@VodafoneUK Don’t wish to mess about with an automated service. Please send an email address I can respond to. You have the details.
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Z4IN
(@isheikhzayn) reported
@VodafoneUK Its shows full signals there but its not working. Pathetic from Vodafone i must say.
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L I S A
(@Lisa_LouHolt) reported
@VodafoneUK Having to contact you myself on far too many occasions to resolve an issue caused your your staff members is shocking. Not only that but to have them raised a complaint and have that COMPLETELY ignored is appalling.
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK Bro that's not even a valid excuse WTF. Paying money for this ****** service? We aren't angry enough. I think it's best to stick to surfline and similar services cuz this lot are trolling
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steve bingham
(@steve_bing) reported
@VodafoneUK why is the broadband so bad
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Emma Gibbs
(@MrsEmGibbs) reported
@VodafoneUK Your Epsom store is so rude it's hilarious! Twice now I've tried to renew my contract and get a new phone. How hard is it to take my ££££
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Nate The Scot ⚫️⚪️💜
(@DayNate89) reported
@VodafoneUK Hi i'm having issues with my mobile internet. It's been at around 40-50Mbps for years but today it's maxing out at 1.4mbps download with only 1.8 upload. There's no reports of issues in my area so what is going on? Please contact me so i can give more info thx.
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cheryl
(@cheryl_chezzie) reported
@VodafoneUK been without broadband pro since last night. Been on hold for 57mins trying to get through to someone. You're quick to take money but not quick to help when the customer has a problem! A bit if customer service would be nice
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Arran
(@Azza3k) reported
@VodafoneUK wasted hour and a half online talking to one of your advisers about upgrading got to the last bit to then be told I needed to update my Id which would take 24hours. I’ve been a customer of yours for over 6 years and this was ridiculous. Never had to do this before.
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Charlie Jones
(@Charlie56962908) reported
@VodafoneUK @Wimbledon Worst customer service ever , customer for 30 years treated like crap Finished with Vodafone you've lost my custom
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Waqas Khalid
(@waqaskhalid4) reported
Worst service in Middleton ROCHDALE By @VodafoneUK @ThreeUK ....thanks for providing the worst service from last 2 months ...
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Charlotte Gammon
(@charlot43322277) reported
@VodafoneUK have the WORST internet ever. So bad they gave me a discount on the rest of my contract which had miraculously been taken away 🤬. No internet for 2 days.
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Nate The Scot ⚫️⚪️💜
(@DayNate89) reported
@VodafoneUK Will do thanks. Seems the signal has been switching from "3G" to "LTE" and with 3G it caps at like 2mbps but with LTE it goes up to the full 40-50... not sure what the cause of that is but hopefully it smoothes out soon.
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steve bingham
(@steve_bing) reported
@VodafoneUK never get Vodafone broadband it’s terrible, service is awful and they won’t listen to complaints
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James
(@Flat_Earth_Mom) reported
@VodafoneUK absolute worst customer service it’s impossible to do anything, I just want to cancel my service.
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Laura B
(@bluetangled) reported
@VodafoneUK I can’t even get that far, I click on the option to add OneNumber, enter my login details then I get the error ‘Something unexpected has happened’
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#SaveEnglandFromTheTories | 🤦🏽♀️Yvonne🤦🏽♀️
(@AlcoFreeFoodie) reported
@VodafoneUK I already have. It shows it as dark red for everything (good indoors & outdoors), yet that is definitely not the case. As I said, even 4G is really poor, always 1/2 bars. Very hard to even look at stuff of the internet, let alone play a game or stream a telly programme!
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L I S A
(@Lisa_LouHolt) reported
@VodafoneUK No I can’t. The issue will not be resolved by doing this. I find the live chat option unsuitable. This has been ongoing since November.
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK WTF, is this their fibre BroadBand?
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Simon B 💙
(@Simon_B1981) reported
@VodafoneUK The phone is now not as a choice when I try to upgrade. I feel worried that new customers only will be able to purchase this. What reassurances are there that this will be available to an existing customer? Can we not preorder? Or recieve notificstions when in stock?
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Deepak Kumar Goswami
(@BankrChintamani) reported
@VodafoneUK @VodafoneGroup @GoodThingsFdn Very poor customer service
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K R
(@KRC729) reported
@VodafoneUK Not working at all when I ask to DM
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L I S A
(@Lisa_LouHolt) reported
@VodafoneUK I have contact you today by phone to resolve with my suggestions for resolution as I clearly wouldn’t be getting a response from you!
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steve bingham
(@steve_bing) reported
@VodafoneUK I hate Vodafone do not get the 1 gig line poor service all round