Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Glasgow, Burton upon Trent, Paddington, Newham, Tower Hamlets, Bradford, Basingstoke, Watford, Birmingham, Southwark, Enfield Town, Derby, Hackney and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Glasgow |
Internet | |
| Burton upon Trent |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Williamson
(@StephenD1402) reported
@VodafoneUK any chance I could have a full conversation on the phone without people saying they can’t hear me?! Recently your signal has been absolutely shocking
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Chris Stratford
(@ChrisJStratford) reported
@VodafoneUK I have been waiting 15 days for a Network Unlock Code having received an email to say it would take ‘up to 48 hours’. In a subsequent live chat a week later I was assured that the matter would be resolved. It hasn’t. Can someone please provide me with NUC asap. Thanks
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Mark Jones
(@markwolvo) reported
@CityFibre had fttp installed last Wednesday, still not working today. Raised the issue with @VodafoneUK immediately and they passed it over to yourselves. Still waiting for @CityFibre to contact me for an engineer visit. Nearly a week without any internet!!
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DeeKay86™️ - 🖐🏼💎🤚🏼
(@TheRealDeeKay86) reported
.@VodafoneUK your customer is a total joke and I wouldn’t wish it on my worst enemy. #UK #London what a huge waste of time.
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Jonathan Foreman
(@JonEForeman) reported
@VodafoneUK the main reason to switch from #vodafone is that it is literally impossible to speak to its ‘customer service’
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Rebecca Pattinson
(@RebPattinson) reported
@VodafoneUK There’s been an issue for months so I highly doubt that. I can’t even get through to speak to anyone, again. And even when I do the problem never gets resolved.
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Dexter Almighty
(@Dexter_Alrighty) reported
@VodafoneUK WTF is this?!?
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T (NEW ACCOUNT)
(@T394N) reported
@VodafoneUK sort out your wifi it’s been down for hours and the last time it was down for 3 days straight. absolutely sick of it i’m about to change networks
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Belove
(@JeremyMesa8) reported
@AlexanderAshe @VodafoneUK Same here till I was recommended to @jago_help on Instagram help me fix mine successfully after a long wait go message them for help to
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Dean
(@tooraretodieto) reported
@VodafoneUK never works, get a better broadband provider
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Simon Holman
(@SimonHolman9) reported
@VodafoneUK Hi, I’m having terrible issues with the service today, loss of ability to call, text or use data, it’s caused me huge problems. To the extent that it’s making me consider trying another provider.
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Laura (A4719184)
(@LauraCow) reported
@VodafoneUK problems in SY3 area? Nothing is loading via data.... 😑
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Rob
(@Robdw1983) reported
@VodafoneUK 10 if I win ring my landline as im on O2 and never get any signal.
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राहुल त्यागी
(@tyagiirahul) reported
@VodafoneUK Pls ask your team to resolve my issue which is pending from long time and no one is providing solution
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Jonathan Foreman
(@JonEForeman) reported
@VodafoneUK Even the DM just puts you in touch with an automated system which says ‘I do not understand the problem’.
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Martin
(@CletoMexico) reported
Hardly able to connect using Vodafone 4G for about 3 days now. Can't even open the Vodafone app to check for issues. Got an unlimited data package with @VodafoneUK feels more like a chocolate fireguard package tbh
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Rebecca Pattinson
(@RebPattinson) reported
@VodafoneUK Issues with my phone bill. I’ve rang and asked for the direct debit to come out on the 1st each month and that still isn’t happening.
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Skeletor
(@Rage_Against_TV) reported
@VodafoneUK Especially when your own IT tell me my laptop can handle speeds of 452mbps but don’t getting that? Your service is shite.
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Tawanda Mukanhairi
(@tmukanhairi) reported
vodacom SA you are such a disappointment. you dont provide any support to your clients and your call center agents are not properly trained @Vodacom @VodafoneUK
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Msterrisong
(@msterrisong) reported
@VodafoneUK Still no joy. Given my details to umpteen people. No update on complaint. No money back unless I phone you (took me a week to get through last time). Countdown the days before the Ombudsman gets involved. You’re a joke Vodafone.
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Skeletor
(@Rage_Against_TV) reported
@VodafoneUK No offence, but your team are useless and full of excuses. 1 laptop, plugged into Ethernet pulling 350mbps on a supposed 900mbps package? That’s ****. It’s fine. I’m going to the ombudsman with all my evidence. I’m done being fobbed off by you and @CityFibre
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Dave
(@BigDaveOfficial) reported
Seriously, how rude and patronising can @VodafoneUK live chat be 🤬
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Oliver
(@MrZ3st) reported
@VodafoneUK started my new contract today and getting no 4g and minimal 3g at my home address. Please tell me this is a temporary problem?
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robert priestley
(@FieryBiscuitss) reported
Day 12 of waiting for @VodafoneUK to come to a resolution after one of their reps LOSING my phone. Fun fact, it took 5 days for one of the online vodafone reps to figure out how to contact a vodafone retail store. #AvoidVodafone they really don't care about their customers.
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robert priestley
(@FieryBiscuitss) reported
Day 11 of @VodafoneUK losing my phone, and unable to give me a replacement. Don't worry though, my case has been 'escalated'. I feel so valued... #AvoidVodafone. @ThreeUK would you treat your customers like this? Thinking of moving...
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Smithy
(@Smithy0x) reported
Why did I ever leave @VOXI_UK / @VodafoneUK... @ThreeUK I've complained ever since my contract started about indoor signal and nothing has been done. Proud to go back to Voxi, and might even contemplate a phone only contract from Vodafone if there should be an option.
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HEXInvestor 🐢 | 5555 Club | Maximus
(@InvestorHex) reported
@O2 Your 4G has gone to **** sorry think I’m going to jump ship to @VodafoneUK
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jae
(@labcybetcvnt) reported
@AlexanderAshe @VodafoneUK Same here till I was recommended to @jago_help on Instagram help me fix mine successfully after a long wait go message them for help to
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Valerie
(@Ree_Russell) reported
@VodafoneUK what's going on with the network today? My WiFi has been dropping off since 4am this morning?
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Dave
(@BigDaveOfficial) reported
@VodafoneUK I think i'm finally getting there with your offshore team after about 2 hours. Very poor experience though.