Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Poole, Wembley, Dartford, Hackney, Newcastle upon Tyne, Coventry, London, Cardiff, Halifax, Dublin, Paddington, Swindon, Southampton, Enniskillen and Lochwinnoch.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Phone | |
| Wembley |
Internet | |
| Dartford |
Internet | |
| Hackney |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Coventry |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Coffer
(@nickcoffer) reported
@GeorgeMonbiot @VodafoneUK Not going to lie, this will prevent me ever going back to Vodafone. I left them 2 years ago, for, among other issues, awful customer service. This just reinforces my view. Disgraceful behaviour by a company.
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Marcos Perez
(@MarPerRodr) reported
@GeorgeMonbiot @VodafoneUK My advice to everybody is get a SIM-only monthly deal like Giffgaff. Much better value, they charge a monthly amount to your card and you can cancel when you want. Buy phone separately.
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Lord Colonel (choco’s regt) Hottuberrol for PM
(@hottuberrol) reported
@GeorgeMonbiot @rc210352 @VodafoneUK A friend of mine worked there. The most venal, self-satisfied bunch of buttkissers she’s seen in her career. It’s like that cartoon where each monkey looks up and sees the butt of their manager, and looks down to the staff they crap on - and tell them the crap smells of roses.
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Steven
(@Steviereido) reported
@GeorgeMonbiot @VodafoneUK Eh this is every call centre and customer service in the world these days
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Gail Young 🌻🌻🌻
(@GEWY12) reported
@GeorgeMonbiot @VodafoneUK same with BT Sport, after dad died in Oct. Had a late put charge as bank a/c frozen and we hadn’t seen the bill. Also SSE handed the elec/gas bill to “compassionate bad debt company” as I refused to pay until we had probate and house sold. A lot of companies need to do better
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E36
(@WickMoods) reported
Anyone else find @VodafoneUK has really slow 4G? Full bars, even 5G sometimes but can’t even load a photo
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CMLucas
(@clucas75319863) reported
@VodafoneUK please help- I have been trying to sort out a complaint- getting nowhere fast on the phone. Vodaphone have compensated me with money as it’s totally your fault- yet I am still unable to use my phone!!!! Flying overseas on Saturday! HELP.Furious with customer services
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Paul Clayton.
(@Claytoncast) reported
@VodafoneUK Please don't suggest that I talk to a BOT. messaging an advisor at the moment so far having been chatting 50 minutes I've been connected to wrong departments and still don't have the issue resolved. This is my first time as a customer of Vodafone. I took him on account yesterday
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Darren lillywhite
(@dazzer30) reported
@VodafoneUK when someone from your sales team contacts a customer (me) trying to sell me broadband but I’m not interested why do they need to try and argue because yours is £20 odd. When I said I wasn’t interested he wasn’t having it resulting me having to hang up.
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Nik
(@pinklady688) reported
@VodafoneUK hi my mum lives in Spain, on pay as you go, can no longer make/receive calls on her iPhone XR can you help? All ok when on wifi for FaceTime and messages etc. #help #Vodafone
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mick fitzgerald
(@mickfitzg) reported
@VodafoneUK Reception is terrible around Lambourn today. Very little if any 4g. My broadband is not working either!
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Lookup
(@Lookup78049029) reported
@ComputerChick0 @VodafoneUK Every reason from all my equipment, cables on the street. Cable in my house. They never accept any responsibility. Its the router. Been saying it for months.
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Debra Dommen
(@DebraDommen) reported
@GeorgeMonbiot @VodafoneUK So sorry for your loss & your experience. Virgin media are just as bad. After I had informed them several times of my father's death they continued contact & even sent a letter to my father acknowledging a complaint! On the other hand Churchill insurance were amazing @Churchill
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Ben
(@benrussy) reported
@VodafoneUK @rose_matt @Lukehiltone Didn’t Will need help?
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Deet Supreme
(@DeetSupreme) reported
@GeorgeMonbiot @Popehat @VodafoneUK That stinks. I don't know how it would work in UK, but if they wouldn't cancel the contract on the phone, I would've sent a certified letter with a copy of the death certificate.
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William Herring
(@Billyboysidney) reported
@VodafoneUK so I responded via DM and got an AUTOMATED BOT RESPONSE after I sent this. Excuse me Vodafone where has Your Customer Service Gone. It is Outrageous you treat Customers with such Contempt!!
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Mikael Larsen
(@MikTo) reported
@VodafoneUK You suck harder than most horrible companies. Wow. Just wow.
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Ian Warrington
(@IanWarr80624721) reported
@GeorgeMonbiot @VodafoneUK Thank you @GeorgeMonbiot for your dogged determination to shame these disgraceful practices. And for using your profile on behalf of so many disgruntled customers. I will NEVER use this company again & gladly share my experience A Comms company you have to write to on paper!!.
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Ciara
(@Ciara38356528) reported
@GeorgeMonbiot @VodafoneUK They set debt collectors on me when I tried to cancel. Ended up paying £150 I didn’t owe to make it stop as affecting my credit rating and endlessly being put on hold was driving me round the bend.Your experience obvs far worse -appalling.
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cartoon and games
(@cartoonandgame2) reported
@VodafoneUK very poor net work 10days
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Ross Copeland
(@RossCopeland8) reported
@VodafoneUK @GeorgeMonbiot Shame on you Vodafone, what George Monbiot had to go through, along with thousands of others is clearly not due to errors but rather to shameful business practices.
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peter chamberlain
(@Pdc1956Peter) reported
@GeorgeMonbiot @SueSuezep @VodafoneUK That is disgusting. Take it to the Ombudsman Service.
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Glen
(@niceguyglen) reported
@VodafoneUK Like I said I have been through all this. Hence the complaint. Not wasting time on phone or spending 3 hours doing diagnostic tests for you. Didn't realise you had to do the work while Vodafone take the money.
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MintySmyth
(@MintySmyth) reported
@GeorgeMonbiot @VodafoneUK I went through this when my husband died. You'd think this had never happened to their customers before. My electricity bill is still in his name although he died over ten years ago; it was just too much hassle to change it ("Please put him on the line...").
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A Customer
(@ALucas69808280) reported
@Ofcom question if my service provider @VodafoneUK cuts off my service (not bill related) and i have no other device or service to make a call isnt that putting me in a dangerous position?
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Cerys Thomas
(@SarahPurple22) reported
@AnthonyBarnett @VodafoneUK @GeorgeMonbiot 2/2 tried the shop, customer service person rude and disinterested, said it’s only possible to get a new contract online from the bots. What is the point of having Vodafone stores? They must be a terrible company to work for.
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simon
(@Simonrday36) reported
@VodafoneUK your Wi-Fi experts where brilliant today. A credit to you solved a complex issue with my Wi-Fi. great customer support
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Howard Keane
(@codemonkey3350) reported
@O2 I’ve already messaged you earlier today. In some very rare occasions I’ll get 4G but hardly ever. Also it’s not a fault with my phone, my wife’s SIM - who is on @VodafoneUK - works flawlessly. Your shambles of a network, however, is useless
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Jane Holt X
(@Losecontr0lx) reported
from
St Helens, England
@VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.
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Reed Hastings
(@Reed__Hastings) reported
@GeorgeMonbiot Just saw your story about @vodafoneuk. You quote VUK as say “We do not have a policy of making it difficult for bereaved families to get in touch with us to cancel contracts.” Your question wasn't about difficulty contacting them, but canceling. Omissions matter.