Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Glasgow, Batley, Dublin, Norwich, Wandsworth, Edinburgh, Newark on Trent, Halifax, Hounslow, Normanton, Southampton, City of London, Hook and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Glasgow |
Internet | |
| Batley |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
 Dublin |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Leah Palmer
(@Monkeysocks07) reported
@VodafoneUK It doesn't appear my handset trade in discount has been applied to this months bill. Please can someone help?
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Tom
(@Tom_Thorn) reported
I’ll be happy to tell @VodafoneUK to **** right off with their 8% price increase. Luckily I can do that straight away. I’d have paid that if the service was representative of the cost. All they’re doing is lining the big bosses pockets once again. I sincerely hope they go under.
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Sarah Beresford
(@SarahAnnBezza) reported
@VodafoneUK my time appears to be 7 minutes slow on my phone. This is down to my network provider apparently. Can you please fix??
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Name cannot be blank
(@Mr_Blankname) reported
@VodafoneUK your customer service website is a joke. The 191 number you provide for customer service via mobiles does not work. The landland number does not work either. The TOBI robot won't connect me to a human. You are billing me an incorrect amount - what am I to do?
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Chris
(@RedRoseRomeo) reported
Thank you @VodafoneUK for ramping up prices by nearly 10%! “this increase is CPI rate of 5.4% to support the rise in our running costs and keep up with increased demand, plus an additional 3.9% to continue essential investment” Time to return to basics #inflation #Vodafone
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Markus
(@MarkusVisa) reported
@VodafoneUK I had issues and was passed around various teams for well over 1 hour for a simple issue, finally a manager took the call and resolved it and gave me £30 on my account as a good will gesture. But upon review over 2 weeks later nothing was applied.
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Palace361
(@palace361) reported
@VodafoneUK What sort of general reply is that? Do you think in the current circumstances it’s acceptable to change a loyal customer £30 more a month. £70 a month is unrealistic. Please provide your formal complaints procedure.
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Currys
(@currys) reported
@mrbotswana @VodafoneUK I'm afraid we are unable to arrange outbound calls here for the Sales Team, you could ask our Customer Services Team to see if they could possibly arrange it - Jim
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Chris Doig
(@doigchris) reported
@VodafoneUK Unfortunately the form put me in touch with the Enterprise Mobiles, not Enterprise Fixed. There's got to be a simpler solution for Enterprise Customers to contact their account manager, rather than make the customer do all the leg work, doesn't seem like customer service to me.
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Erik the Lost © 🇺🇳 🇪🇺
(@EriktheLost) reported
@VodafoneUK Why is it I can never log into my account. Despite help from online chat, I still do not get access. Not encouraging is it.
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Currys
(@currys) reported
@mrbotswana @VodafoneUK We do apologize, our colleagues in store will be only too happy to help.- Jim
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Lauren Knight
(@Swiftlozza) reported
@VodafoneUK do you really think it is acceptable to have engineer booked in for a brand new customer, for then to not turn up and not even inform the customer. Leaving them without any internet at all. Then for it to take a very long to time actually even speak to someone.
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Samantha Smith
(@sam09p) reported
@CasKirensys @VodafoneUK It is terrible, we pay enough as it is and everytime I upgrade there is no deals it just gets more expensive and now this increase mid contract!
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Emmy
(@MsQuinnHistory) reported
At the point of wondering if @VodafoneUK make customer service purposefully bad that so people just give up?
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Dom Walton
(@domwalton) reported
@VodafoneUK Vodafone app on Android (S20 Ultra) is broken, has been for weeks, error 8401. I see other people have the same problem - how does one fix it?
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Kis Pista
(@KisPist40848444) reported
@VodafoneUK Ordered Gigafast 500 for £32 per month on a discounted price. Vodafone secretly cancelled it only to raise the price to £48 and telling me that I can only place a reorder on this price!! What kind of games are you playing here? The worst ISP on the planet!
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Karl akers
(@CasKirensys) reported
@sam09p @VodafoneUK Yeah I've just looked at available contracts, and I can now get a better deal at every network - And Vodafone have proved to be less than reliable over the last few months.
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Chris Davenport
(@ChrisDm72) reported
@VodafoneUK I think you might need to check your billing calculator... My bill for April has increased by more than the CPI increase + 3.9%. You appear to have generated a random figure. Can somebody please help?
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Vince
(@VModifiedMind) reported
@mart_brooks @VodafoneUK It’s often like this. I’ve gotten used to Oracle login errors too.
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Fletch
(@Fletch61142421) reported
@VodafoneUK unfortunately had to get my PAC code, 21 years of being a customer but off to pastures new @VodafoneGroup loyalty used to work both ways #endofanera
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Richie Morton
(@richiemorton01) reported
@VodafoneUK wrestling a greased pig is easier than trying to get hold of an actual person in customer services
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Currys
(@currys) reported
@mrbotswana @VodafoneUK We do apologize what issues is he experiencing online that is stopping him from upgrading?- Jim
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Nat
(@Natbicker) reported
@VodafoneUK your broadband app is shocking. login then password then text a code also. explain why a text code is required? also why doesnt it work off facial recognition? your providing broadband and mobile phone services hardly MI6
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Palace361
(@palace361) reported
@VodafoneUK As an existing customer who is due an upgrade, I’m disgusted that all I’ve been offered is a contract that will cost me £30 more a month (with less data) with no room for negotiation. As o2 have been nothing but helpful, I think I’ll be jumping ship!
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Stephanie, lazysexual. Advocate for civil revolt.
(@StephMcalea) reported
Just got a flurry of emails from @VodafoneUK, @amazonmusic, and others telling me of price increases. 8.2%?? I just can't afford it. What a way to kick people when they're down. It's also cheeky as I was promised 120mbps on joining and it was 1.5mbps the other day. **** 'em.
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vac9181
(@vac9181) reported
@VodafoneUK fix your website its not letting me make an account
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Lewis Hardwick
(@lewis_hardwick) reported
Yet another @VodafoneUK price rise... Pity the service received doesn't increase with it...
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HANNA_JAMES
(@HANNA_VENTURES) reported
@EriktheLost @VodafoneUK dm supreme_hack09 on instagram he will fix your account sure
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Erik the Lost © 🇺🇳 🇪🇺
(@EriktheLost) reported
@VodafoneUK To be frank, this DM service is as useless as your Tobi system. I am not satified, have been with you for years and things are awful now. I am seriously thinking of going elsewhere...
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Graham
(@Spiffo2112) reported
@VodafoneUK your phone service across the north east of England is absolutely diabolical. About time you sorted it out as it’s a disgrace. Promoting 5G is a joke when you can’t even get signal to make a basic phone call in most areas.