Vodafone service status: outage reports and connection issues
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Northampton, London, Birmingham, Luton, Edinburgh, Enfield Town, Manchester, St Helens, Batley, Walsall, Didcot, Bristol, Dublin, City of London, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 43 minutes ago |
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Internet | 48 minutes ago |
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Internet | 1 hour ago |
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Wi-fi | 5 hours ago |
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Phone | 18 hours ago |
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Internet | 19 hours ago |
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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faye woodbridge (@FayeWoodbridge) reported@CallumWalsh20 @VodafoneUK That’s so bad. Hope you get it sorted to. And especially if others are in the same boat- wonder if someone has pinched them all at the warehouse.
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Emma King (@emmaking1982) reported@VodafoneUK not useful when your on hold for my 4th call in 4 days, after 1 hour I get told the team are not there to call back another time! I couldn't cancel yesterday as you wouldn't send an engineer but make me pay for 30 days! #cancellationnotice
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Yodafone (@Yodafone1) reported@VodafoneUK Thank you I responded But I will be out later doing charity work. I should be on 24hr call but my landline is broke. Lack of connection is affecting our service to the community.
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Dan (@Dan15260314) reported@VodafoneUK my home broadband is not working again
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dan (@dantheman19970) reported@avnerd98 @VodafoneUK It says 3 to 5 days on the Website witch they can't guarantee it Ridiculous customer service
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Abbie Bonita (@AbbieBonita) reported@VodafoneUK please can someone answer my dms? I’ve been trying to get some help for days and now it’s quite important that I get an answer. Thanks
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Andrew J (@AJ99500818) reported@VodafoneUK I did report it at the very highest level. Sadly your “process” on SIM Swap fraud tries to make the customer feel it’s their problem rather than acknowledging the gaping holes in your own security systems. I’m happy to reveal your flaws here if you like?
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Cathie Oh (@CathieOh1) reported@VodafoneUK Even more rubbish from @VodafoneUK STILL not had a response to a complaint written weeks ago and further demands for ££££ “together we can …. Never compensate for the stress and distress we have caused “
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Alan Johnson (@AlanJoh35272905) reported@VodafoneUK can you help please. I’ve been upgraded to a deal different to what was agreed on the phone with your adviser.
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lee (@LeeThompson256) reported@VodafoneUK worst company ever. Wife ordered new phone and was told in stock. 2 weeks later not arrived and now told can't cancel until it arrives but still cant tell me when as on a waiting list. Been lied to and false promises . Stay well away and go somewhere else
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Abbi (@Abbi_ever_after) reported@VodafoneUK I placed an order back in November which apparently was out of stock (despite you saying 4 days) I have not had an update since the 2nd December. Where is my order please or can u cancel it?
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SAYKRIDD (@itzSayKriDD) reported@VodafoneUK reply to your DMs and deliver a half decent service. Sent me 5 unlock codes, none work, bullshit. I'm paying towards a contract I been trying to leave for 2 months.
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Rash (@rashchoda) reported@VodafoneUK Hi, I need assistance with my order. Received a part of it but no info on when the rest will be sent. ToBi has been no help! Thanks so much!
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Christopher Yeoh (@Thephotoguyyo) reported@VodafoneUK I have spent more than an hour being bounced back and forth on a phone call and on your chat function. When I wanted to make a complaint, this was unaswered. Please provide an email address so that I can make a formal complaint
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FPL ALLEGIANCE 🖤 (@FPLALLEGIANCE) reported@VodafoneUK why was I told a month or so ago that I can use my phone at no extra cost in the US and now I have landed I am being told it’s £6 per day.. I have never paid before when travelling to the Caribbean, Africa or Middle East.. please explain why I was lied to
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Oliver Barrett (@ORB200181) reportedEven companies like @skytv will go above and beyond in this day and age, I presume that @VodafoneUK simply are no longer interested in treating customer fairly?
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Gibran Mansoor (@makbillions) reported@VodafoneUK I applied for an esim on Sat. Never got the QR code, now being told to reactivate physical sim. Then told that's not possible. I'm without my phone since Sat with no solution in sight! Help please!
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Dave (@Dave_infernas) reported@DPDgroup_news You are not in the wrong it's @VodafoneUK @VodafoneGroup blaming you for their mistakes and as they are bad mouthing you to customers I thought you should know
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Beth Allison-Glenny (@BethjAllison) reported@davidbunce Wasps* (if there was one there was 50) I would make my peace with that if they vacated my house. They must also take all bats, ladybirds, mice and rats. Otherwise I’ve just got a less Disney and far more boring issue with @VodafoneUK
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----- (@Artz_RUS) reported@VodafoneUK Trying to get a PAC code but your text service isn't working and repeatedly telling me "It doesn't understand my request". Can't request one via my web account either, only "View Switching Information". Screw you. This is exactly why I'm leaving,
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Karen Morris (@karenmorris6194) reported@VodafoneUK completely fed up with Vodafone. Nobody can help with my iPhone 13 pro max order status. Exceeded 2 week estimate and told now could be 6 weeks
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Dan Golding (@TheEmergingRisk) reported@VodafoneUK you’re broadband service is appalling. When your service fails and your ability to respond is as poor as this it’s no wonder your customer retention rates are so low
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F2K (@Mafri15) reported@VodafoneUK why is it that every time I do an upgrade or request for a service change or adding plans, intact just doing anything on my account, it takes u guys for ever and it always gets messed up, then i have to be ringing to chase it up. It happens like clockwork.
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Ryan Coley (@ryan5coley) reported@andielcfcsutton @EE @VodafoneUK aren’t so bad after all xx
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Terry Duthart (@TerryDuthart) reported@VodafoneUK So I queued for 30 minutes to get through to someone and got nowhere. This is due to you guys delivering my router to the wrong address. DPD cannot change it and only Vodafone can. Can I get a call back or a solution ASAP? Another day without Internet!!
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Stuart Shelton (@srcshelton) reportedAlso @VOXI_UK/@VodafoneUK why am I getting SMS saying that, as I’ve updated my phone’s OS, I need to download and install a Vodafone profile: why isn’t this auto-populated like every other network, & why use something as risky as a profile instead of just publishing the settings?
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Oliver Barrett (@ORB200181) reportedHey, @VodafoneUK - how come your customer service is so poor nowadays? Over 15 years I’ve been with you and I think the time has come. #useless
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Dave (@Dave_infernas) reported@DPDgroup_news just thought I'd let you know how much @VodafoneUK have been blaming you for all the issues I've had with an expected delivery. They have lost my new phone but have been saying that you haven't picked up any parcels for 2 weeks.
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Matt (@Mattpd_uk) reported@VodafoneUK hi, is there an email address where I contact someone about mobile service issues? Spoken on live chat and phone but not getting anywhere. Would like to send to someone to look through. Thanks.
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Dave (@Dave_infernas) reported@VodafoneUK ask you to DM them to 'sort your problems' them ignore you completely