Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Aberdare, Milton Keynes, Huddersfield, Christchurch, Glasgow, Willenhall, Leeds, Manchester, Tower Hamlets, Oxford, Sevenoaks, Hammersmith, Athy and Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Aberdare |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron
(@arnoboko) reported
@VodafoneUK have swicthed my number today but are now 2 days late sending me my new sim! Can't make calls or receive texts now. Nobody can tell me what's happening,.worst customer service yet & its been 3 days with them!
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Gav Lever
(@LeverGav) reported
@VodafoneUK @_tiahusbands Yeah robbing people when they cancel contracts and still demand 2 years after changing my contract to my ex you chase me for the money she owes
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Lauren Cappiello
(@laurencappiello) reported
@VodafoneUK All this does it put me back in touch with the live chat. I’ve been on the phone now for 1 hour 20 minutes being passed around. I’ve spent nearly 20 hours in the past week trying to sort out an issue with you for our business account.
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Keri-Ann Smith
(@KeriAnnSmith3) reported
@VodafoneUK is shocking. I’ve spent 2 hours messaging bots and still no help. 10 days for a new contract to become active is disgusting
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Alastair A
(@AlastairA) reported
@OpenreachHelp Yes, well I kinda thought they should be able to book one too! But, apparently not... So another day has gone by that I'm paying for non-existent Internet from @VodafoneUK and with no acknowledgement or plans for a resolution. Sigh.
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Chris Mullins
(@CBMullins83) reported
@VodafoneUK Hi guys, I read somewhere your no longer supporting 3G service, however my phone keeps switching to 3G and I can’t access most of online services, how do I stop my iphone 13 pro from using 3G network? Thanks
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jofo1985
(@jofo198512) reported
@VodafoneUK I will do this, hopefully a complaint can be logged successfully this time rather than ignored. Disappointed in vodafone, i will be canceling all my familys vodafone contracts if this is not sorted this time.
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Steve Rogerson
(@RogersonSteve) reported
@VodafoneUK I guess I won’t be taking out any more plans with you then. This is a disgraceful way to treat long-standing customers for their loyalty.
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Katie Hirst
(@KatieHirst7) reported
@VodafoneUK She doesn’t have twitter but she’s messaged on Facebook messenger, please help! She’s sent the screen shot of this
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yoo hoo
(@frankensteirer) reported
@OpenreachHelp It's 3 months now since I raised issue @VodafoneUK not fixed only house my street not able to get 900mb vodafone/openreach confirmed I should can you not force them to fix its restriction of service to disabled clinically extremely vulnerable it should be available
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glenbo
(@glenbo_mm) reported
@VodafoneUK i'm getting fobbed off once again? Why is it so impossible for me to speak to somebody, absolutley pathetic and shambolic customer service. A mobile phone company that nobody can talk to. Pathetic
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Rach
(@rach_barnett123) reported
@VodafoneUK hi, is the broadband down in CF61 area? My nan has no WiFi. Tried resetting router etc but nothing working
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info_devereux
(@DevereuxInfo) reported
@VodafoneUK That doesn't work. My pin and password are no longer recognised! The account has been switched without permission. You need to address the problem
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Juice Hospitality
(@workwithjuice) reported
@VodafoneUK Again..you're a phone co..you have a customer complaining..you..make..the...call
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Cog Botherer
(@cog_botherer) reported
Hello @VodafoneUK my newly upgraded iPhone has an intermittent fault. Visited you Mcr store today. I’m unconvinced that the problem will be solved and the service was atrocious - except for the chap on the door who was cool. Please DM me. Tia.
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Jon Davies
(@squarebear99) reported
@VodafoneUK I'm trying to login. I know my username and password but for added security you insist on texting a landline number at an address I've not lived at since 2003. Every vodafone agent I speak to tells me it won't happen again. But it's just happened again.
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Steph Mc Cabe
(@st_mccabe) reported
@VodafoneUK having constant intermittent WiFi drops - now on my 3rd engineer visit in two weeks (although I have to call back to book this appt later - yet another hour on hold no doubt). Can't do my job because my calls keep cutting out! It's been like this for months. Help!
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kira’(kai•ray)𖤐BLM
(@kiraswurld) reported
@ImaginaryCard @VodafoneUK no seriously i get no service
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Mr SUTEL
(@mrsutel) reported
@VodafoneUK Vodafone problems are the same everywhere. If you don't want to wait more than 1 hour, it makes sense to choose another operator.I am waitin in Vodafone Branch more than 1 hour…
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Steph Mc Cabe
(@st_mccabe) reported
@VodafoneUK Haven't had stable connection in months, now have a job that relies on video call connection and have had 2 engineers visit in the space of two weeks, and been told all is fine - still dropping connection. Losing patience with this awful service. #vodafone #badconnection
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DeltaCypher
(@DeltaCypher) reported
@VodafoneUK i put in an unlock request for an old iPhone 3GS months ago and have heard nothing back, I tried a second time and was told it was being done but still it won’t take my o2 sim, would you be able to help me get it unlocked?
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klopphugs
(@ShirlsCorcoran1) reported
@VodafoneUK I have been a customer for over 4 years, always paid my bill on time and this time I asked to change my payment date as I was struggling to pay on-time, my payment date was changed now I'm being charged a late payment fee even though my bill is paid before it's due!!
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Sian Spencer
(@Siany_84) reported
@VodafoneUK what's going on with home broadband? I've had no internet for over an hour, been trying to get help through chat for 40 minutes and even when I'm connected to an agent after waiting ages nobody is actually responding to me. Terrible service!
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Paul Judd
(@pj7857) reported
@VodafoneUK trying to get a pac code out of you to move my daughter away from your abysmal service....I'm sure it would be easier to get a **** off the pope!
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Nathan Peake
(@NathanBSuk) reported
@VodafoneUK you use the @CityFibre network yet don't use ipv6, why? cityfibre has 100% support for it. @noIPv6
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Kemmmy ✨
(@inthecloset) reported
So I have my PAC code finally from @VodafoneUK they offered me £120 for the "fhgd and as a goodwill gesture" plus a refund of £8 for "loss of service" 😐 apparently, line rental billed at £1 per day. I'm going to find a provider that won't loose my number for 8 days!!
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Ash Rahman
(@ashrafrahman13) reported
@VodafoneUK My internet is down for the past 5days no help from ur Vodafone helpline called 3 times was on the phone for 1hour 20 mins last night, if it is not fixed this week I am complaining to ofcom, shocking service by your company
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Keri-Ann Smith
(@KeriAnnSmith3) reported
I took an extra contact out @VodafoneUK last Wednesday and am still waiting for my data to work seven days later!!! Been told it could be another seven days until it’s fully working!!!! And it could take up to 48 hours until a manager calls me. Very poor!
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Peter Mitchell
(@pdkmitchell) reported
Not usually this kind of complainer, but I'm genuinely baffled by my last two months of dealing with @VodafoneUK. Two contracts cancelled without notification; deeply difficult to talk to anyone; systems not working; my mam, for whom I'm sole carer, unable to contact me for days.
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b e e f e r
(@mysteronomnom) reported
@VodafoneUK Any idea what the situation is with the home broadband connection in Mossbank, Shetland? Seems to be down again. Praying it isn't the undersea cable this time!