Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Blackburn, Newport, London, Staines, City of Westminster, Newcastle upon Tyne, Dublin, Reading, Halifax, Batley, Southwark, Thatcham, Poole, Wembley and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
TV | |
| Newport |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Staines |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Scarrott
(@pascarrott) reported
@VodafoneUK Hi Liam. That doesn’t work. The Bot just wants to take me around the online reset route again, the route that is not working
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Geekzania
(@Geekzania) reported
@MBowlerComposer @jordanpearce91 @VodafoneUK Mk40 also out, network 'check' which directs you to utterly useless online chat with no info not acceptable
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jackie
(@hylandbabe) reported
@VodafoneUK how do I get support for my broadband suddenly not working? App diagnostic can’t connect me to someone in chat as all busy, Twitter has sent me same help article 3 times and no joy. How do I find out if it’s an area outage please? TIA
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Jack Harvey
(@KevTheGiraffe) reported
@VodafoneUK I would hope you would already know it’s landline broadband considering the enormous spike in reports of service failure across every down detector website.
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Craig
(@Craig01525652) reported
@VodafoneUK is your internet down ?
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Waki Boo
(@DonciscO564) reported
@VodafoneUK Hi my broadband has gone down and I can't seem to get online. I have tried restarting with no help. It was working fine 20 minutes ago This is in Bedford MK42 area. Can you please help?
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Derek Lawrie
(@LawrieDerek) reported
@VodafoneUK Secure checkout down in My Vodafone and Web?? Tried multiple@times multiple devices … sticks at “Loading Checkout”
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Maria
(@MayoressAdams) reported
@VodafoneUK My internet is down, I am in Bedford and there is nobody available to help on either the online chat or over the telephone. Please can you tell me what I can do to have this remedied. Thank you.
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Ian B
(@TheChosenRat) reported
Two nights of aggro from @VodafoneUK broadband, when the service is usually really good. Very frustrating.
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Fraser Liddell
(@FraserL1988) reported
@VodafoneUK my Fibre broadband with yourselves is down. Your broadband service test confirms there is an issue with my connection, but not what it is or how to fix it. Plus to top off the poor service you have no operators on chat and no queuing system, that's just poor.
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H
(@h_kan87) reported
@VodafoneUK home broadband is down in MK45 area. #broadbandproblems #nointernet #vodafone
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Ciderman 🇬🇧
(@CidermanRuss) reported
Switched mobile provider from @VodafoneUK to @Plusnet and couldn't be happier. Great customer service that doesn't require a 20 minute wait on hold and better still it's so much cheaper & More flexible for the same data etc. 👍
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Karla Enher
(@KarlaEnher) reported
@jordanpearce91 @VodafoneUK MK42 also down since 8pm... Impossible to get through to anyone on the chat to report it.
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Sophie Eloise
(@SPickering4) reported
@VodafoneUK such a shame you don’t look after your existing customers but instead preference new customer. Sim only contract has come to an end but you won’t offer existing customers the same deals you are new customers …. Surely loyalty should be the other way around?!
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Jordan Pearce
(@jordanpearce91) reported
@VodafoneUK My internet is down in the Bedford area and there is no one available via your chat service or via the phone. Is someone able to help / advise when this will be fixed?
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WelliXL
(@WelliXL) reported
@VodafoneUK i have 2 numbers and i can't seem to log in seems you've overcharged me on one account would like to check and see what's going on but can't seem to login at all ?
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sg
(@sg_gunner) reported
@VodafoneUK @MBowlerComposer @VodafoneUK Might be worth posting about the outage as a pinned tweet (estimated fix time as a bonus). Especially with both chat and phone customer service being unavailable!
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LeCroc
(@CrocLeigh) reported
@VodafoneUK Hi. Is it possible to get an upgrade sorted? Instore, phone support and online won't accept my advantage code, online chat keeps disconnecting. Its like you dont want to keep me as a customer, and would prefer I went elsewhere!
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Livvi🤍
(@livviimaeex) reported
Is anyone else having problems with @VodafoneUK today? I have no data but I can still text and call??
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sg
(@sg_gunner) reported
@VodafoneUK home broadband is down and nobody available on chat. Tried calling and cut off as nobody was available.
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Derek Lawrie
(@LawrieDerek) reported
@VodafoneUK Thanks … BOT isn’t playing ball either .. option described isn’t appearing. Just tried again in another device still not working…. Going to watch Saturday’s strictly then bed.
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Geekzania
(@Geekzania) reported
@VodafoneUK broadband down, network check tells me there is a fault and directs me to chat, agent can tell me nothing, not acceptable
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Daniel Wong
(@daniel624) reported
@Craig01525652 @VodafoneUK Internet down here in Milton Keynes MK9
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abbeybhatty
(@AbbeyBhatty) reported
@VodafoneUK Number not recognised when I try calling the new PAYG SIMM into my DORO 2G phone ???? HELP HELP HELP I have topped it up using PayPal
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Jack Harvey
(@KevTheGiraffe) reported
@vodafoneUK internet down yet again. What a shambles.
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Ben Goymer
(@benhaha) reported
@jordanpearce91 @VodafoneUK Our broadband is down in the Mk44 postcode, about 5 miles from Bedford. As above, cannot get through to anyone to report this.
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Gareth Tranter
(@GarethTranter2) reported
@VodafoneUK any ideas on my local broadband being down at all? Sadly indoor coverage on 3G/4G so poor I keep getting cut off instant chat, although apparently their systems are down too and they can’t physically check!?
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Holly Freer
(@HollyFreer) reported
@VodafoneUK my broadband seems to be down and I cannot get hold of anyone to help!
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Becci Emmens
(@beccibooxox) reported
@VodafoneUK I spoke to someone 6 days ago on the phone about my contract and he was dealing with my complaint and I even have a reference number and a login to track my complaint which doesn't work. So basically I've just been left, can someone look in to this please
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Daniel Wong
(@daniel624) reported
@VodafoneUK Broadband down since around 8:25pm today. MK9 area. Restarted the hub but still flashing white light.