Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Southampton, London, Guildford, Cardiff, Sheffield, Edinburgh, Leven, Barnsley, Camborne, Reading, Camden Town, Manchester, Bristol, Barnet and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| London |
Internet | |
| Guildford |
Phone | |
| London |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Sheffield |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Addo-Mensah
(@KenKPachi) reported
@Askvodafonegh @VodafoneUK @VodafoneGhana ...she indicated she never got any notification on her phone as well so after you check the transaction records and confirm for me the money went through, kindly contact her with an SMS/Call and inform her of the details of this report.
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Baroness Risley #TakeBackBritain 🐟 🇺🇦 🎪 ✊3.5%
(@RisleyJoanne) reported
@VodafoneUK we reported a fault on our landline a week ago. Our x directory number has been changed without our knowledge or convent. We were told by one of your operators that this was down to BT open reach reconnecting something incorrectly nearby. We were told it would take 48
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Lady Dame SJ Brilliant 🇪🇺🇺🇦
(@SJBrilliant) reported
@VodafoneUK Hi Trev, Thanks for replying. I went to Barcelona and Florence in June - no charge. "Jack" bullshits me in July to change my contract & lied about the roaming not changing. Result - contract screwed. I was adamant i didnt want to lose my European roaming and he talked ****.
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Andi
(@EV_Chief) reported
@ThreeUKSupport Might have to cancel the upgrade and go back to @VodafoneUK
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✨
(@babietyong) reported
@VodafoneUK hi quick question, i'm trying to transfer from ios to android bit having problems with some of the transfer, if i pop into store will someone be able to help me?
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Ben Pullan
(@ben_pullan) reported
@VodafoneUK Vodafone, worst network for 6, 7 or 8 years running now. So no, you're saving £600 only to be entered into a contract with a company that doesn't care at all about it's customers, only profit
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Computer and Phone Centre
(@CandPC) reported
Bought extra bundle for my numbers holiday abroad through @VodafoneUK and stuck without any signal at all. Having to struggle with hotel wifi which is not great
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TekNeil Sim Racing 🏁 🇬🇧
(@TekNeil) reported
@VodafoneUK Check the network? I'll show you your lack of network when I upload the vid I've just taken via my tablet trying to refresh YOUR TWEET, which WILL NOT LOAD until I turn WiFi on = Instant loading. I don't even hacmve rG at all now! Only 3G! 🤬
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GrahamReaper
(@Grahamreaper) reported
@VodafoneUK after the terrible customer service you have given me in trying to upgrade my phone last week. I am counting the days until I leave your toxic company.
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Lise
(@lise_brown) reported
On holiday paid extra for my data roaming from @VodafoneUK only to have no signal at all and relying on hotel Wi-Fi which isn’t great 😬
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paul agnew
(@paulagn15289991) reported
@VodafoneUK Everything sorted and ready to go, in Two weeks time, but had to ring Vodafone, could't do it on-line, bit disa pointed. With the online service. Needs fixing.
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Jake Brennan
(@JakeBre61901630) reported
@VodafoneUK Been trying to upgrade broadband since the 28th of June and can’t get through!!!!!! No options online or app - very poor.
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John G
(@JohnG94438826) reported
@VodafoneUK Vodafone customer on and off for decades, but you get something wrong I am off to other network. In NYC USA your T-Mobile is the worst. No 4G, rare 3G, always Edge roaming; in this part of the century? Can’t access email or apps. Worst ever for £6/day. Get it sorted!
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alimurtazamohsin
(@alimurtazamohs1) reported
After @ThreeUK @VodafoneUK indeed is the 2nd worst network in the UK 😡
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LeanneThor😘
(@ThoriusLeanne) reported
Sick and tired of paying for a service that never works!! @VodafoneUK how you can charge me for top tier broadband and give me failing connections at least once a week is beyond me! 🤬🤬
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Bizhan jeddi
(@B12HAN) reported
@VodafoneUK complaint... during an e-sim swap errors were made... I havnt had access to my phone for over 7 days. I'm a business customer with multiple lines. Nobody has fixed the issue and the complaints team just keep telling me it will be done tomorrow...Ref: 1-q6eve3p8
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Alex
(@Edinburgh59) reported
@jillmcgivern1 @VodafoneUK I agree with you worst customer service ever I got connected to a call centre and during call all I heard was laughing in the background how professional Vodafone train there staff it's time to move to another network
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ToolingTime
(@UkIan) reported
@VodafoneUK hi, i've been trying for 2 days to order gigafast but everytime i get all the way through and it tells me my personal information is incorrect...my partner has also tried. We know our own names and DOB's so a bit confused. Live chat doesnt work :( any idea?
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TekNeil Sim Racing 🏁 🇬🇧
(@TekNeil) reported
@VodafoneUK Check the network? I'll show you your lack of network when I upload the vid I've just taken via my tablet trying to refresh YOUR TWEET, which WILL NOT LOAD until I turn WiFi on = Instant loading. I don't even have 4G at all now! Only 3G! 🤬
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Mark
(@A138967) reported
Congratulations to @ThreeUK for having the worst website in the entire world. Just trying to pay my bill, fill in all my bank details and as I press confirm it just logs me out of the system. Congratulations, roll on my new contract with @VodafoneUK
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a1ias86 -
(@a1ias86) reported
@VodafoneUK you have known about the ps4 NAT issues with your broadband for 4-5 years now? Why on earth has this not been fixed? Before you ask the standard troubleshooting dumb questions I’ve done everything, and also using a VPN
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Suzanne ╪ 🏴
(@suzl84) reported
@VodafoneUK Hi currently in Munich and should have roaming included in my plan. Received a text message as soon as I landed to tell me I did, phone shows full signal and 5G but data doesn’t work, any help? All data and roaming settings are on
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Benjamin Addo-Mensah
(@KenKPachi) reported
@Askvodafonegh @VodafoneUK @VodafoneGhana ...check these details for me and get me the information as soon as possible. Transaction ID is 17670127913. It's difficult getting a human assistance on your customer care phone numbers so kindly assist me with this. Also...
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Warwick Gregg
(@WarwickGregg) reported
@VodafoneUK customer service is absolutely atrocious.. #disappointed
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Nick Miller 🇺🇦
(@NickMillerUK) reported
from
Rostrevor, Northern Ireland
@VodafoneUK is there anyway to encourage the roll out of 5G to our area? It’s a tourist hot spot and coverage now is awful. Half of the coastline here has zero signal of any variety.
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Wilsonn
(@MatttWilsonn) reported
32 more days until I can finally leave @VodafoneUK dreadful customer service. After 80+ months of being a loyal customer you’d assumed they’d try and help to retain me rather than be dismissive and unhelpful on the phone.
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Николай
(@Iirikko) reported
@VodafoneUK Damn,that expensive
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Emily Brooks
(@emcharlotteb) reported
@VodafoneUK Yes I have already tried the form. This was my response from that. I’ve spoken to your customer team on more than 5 occasions now and nobody has been able to help me!
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Delwar Ullah
(@Sheffield128) reported
@VodafoneUK your chat service is really good I’ve just been on with Utilita and every time I type something in it kept on saying to me we can’t help you with that
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Alex
(@Edinburgh59) reported
@VodafoneUK @2testiclestonil Cut your losses and move to a professional network not a company run by clowns