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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 67% Internet (67%)
  • 14% Phone (14%)
  • 12% Wi-fi (12%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Barry, Colchester, London, Southampton, Northampton, Dublin, Canterbury, Worcester, Nottingham, Wandsworth, Brentwood, Batley, Hammersmith, Southwark, and Chesterfield.

CityProblem TypeReport Time
Barry Internet 7 hours ago
Colchester Internet 19 hours ago
London Internet 1 day ago
Southampton Phone 2 days ago
Northampton Wi-fi 2 days ago
Dublin TV 4 days ago
Full Outage Map

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • maloo_kartikay
    Kartikay Maloo (@maloo_kartikay) reported

    @ViCustomerCare As you guys have not provided me with any solution and my dad is struggling there, I have submitted a consumer complaint with the reference number 9639843. @VodafoneUK

  • rob_death84
    robert de'ath (@rob_death84) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my dad passed virgin media told my mum we are sorry that ur husband had expired. Nasty company and I will never give them a penny again.

  • Spaniels_Rule
    🐶🐶Spaniels Rule🐶🐶 (@Spaniels_Rule) reported

    @MichelleBeckett @SkyUK @VodafoneUK didn't they just get fined £28m for poor customer service. and swear they'd put it right

  • FarmerJoeShow
    Joey ap Joey (@FarmerJoeShow) reported

    @VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎

  • JamieRayStevens
    Jamie-Ray Stevens  (@JamieRayStevens) reported

    After 5+ weeks, my @VodafoneUK upgrade is still unresolved. • £40 refund still unpaid • 2 complaints raised • Mobile service incorrectly provisioned • Told to cancel & recreate my contract to fix Vodafone's error • Lost a £572 trade-in benefit as a result

  • doctordolla4
    SJ (@doctordolla4) reported

    I have been a customer with Vodafone business for 8 years. I requested my PAC code to leave because their customer service has been awful yet they continue to try and upsell me. Terrible company. @vodafone @VodafoneUK

  • VickyTa39674252
    Vicky Taylor (@VickyTa39674252) reported

    @MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy

  • KusariNinja
    KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

  • Anand1981P
    Anand Patel (@Anand1981P) reported

    @VodafoneUK I think it’s time to leave Vodafone after 25 years. Poor customer service and new deals that can’t be matched! #noloyality #poorservice #timetoleave

  • YouCanThink123
    C.HitchensIsGod (@YouCanThink123) reported

    @Ofcom @VodafoneUK have done the exact same sort of thing to me. It took me about 2 years and around 20-30 calls to cancel

  • themskedprancer
    TheMskedPrancer #NotMyPrimeMinister (@themskedprancer) reported

    Everytime @VodafoneUK do maintenance on the location mobile tower they break it and you have no phone signal so cannot call text use the internet for weeks.

  • IVFBabyOnBoard
    K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported

    @MichelleBeckett @SkyUK @VodafoneUK Not in the slightest bit surprised, Virgin are absolutely vile, I mean the ceo sued the nhs simply because he didn’t win a contract??? I will never use Virgin anything again! Sorry for your loss x

  • RameshS2806
    Ramesh Subramaniam (@RameshS2806) reported

    @VodafoneUK Is there a outage in Chigwell area?

  • adam_suttle1
    Adam (@adam_suttle1) reported

    @VodafoneUK Vodafone Broadband is down in OX1 (Jericho, Oxford). Please investigate urgently or confirm if there's a local outage. Working from home and currently unable to work. Thanks.

  • mugen112
    really.. who cares!! (@mugen112) reported

    @MichelleBeckett @SkyUK @VodafoneUK Feel your pain. Tv license people for me were horrible.. "will there still be a tv in the house" the thoughtlessness

  • herbie_belfast
    Alastair Herbison (@herbie_belfast) reported

    @Ofcom @VodafoneUK so never having been a customer of Vodafone today I received two letters about device payment plans being in arrears. I was with Three many years ago and paid by DD Perhaps a merger error with @ThreeUK in relation to your billing needs looking at

  • WingsSherpa
    Wingssherpa (@WingsSherpa) reported

    @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

  • tdoyle1982
    Tom Doyle (@tdoyle1982) reported

    @VodafoneUK Absolutely disgusted with your customer service . My 70 year old father rang up to renew his contract and because he only has one service with you he's not valuable enough ., despite being with you over 10 years and some weirdo to start asking him where el he shops

  • MichelleBeckett
    Michelle Beckett (@MichelleBeckett) reported

    @SteveMaslinG @SkyUK @VodafoneUK That’s awful. I’m so sorry your parents went through that. :-( I’m certainly viewing them in a different light after today.

  • Linda62255054
    Linda (@Linda62255054) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my mil died last year the only one we didn’t have a problem with was Sky, they were great, bank, BT, Scottish power, M&S credit card were all hopeless.

  • FairChaseStella
    Stella's Anorak (@FairChaseStella) reported

    Hey @VodafoneUK, why are your networks aggressively throttling/dropping UDP packets today? Can't even maintain a basic secure connection without the network completely freezing and flatlining. Fix your routing tables or local mast congestion. Sick of paying for bricked connection

  • gerddinythfa
    John Cook (@gerddinythfa) reported

    @MichelleBeckett @SkyUK @VodafoneUK My sincere sympathies for your loss and the unnecessary problems. When my Mum passed, everyone, BT, Sky, OVO, were brilliant, compassionate and there to minimise the hassle. Luckily she wasn’t a Virgin customer. Shame on them.

  • masterchiefPK
    TheNeutralGuy (@masterchiefPK) reported

    Extremely poor service by @VodafoneUK for international travelers. For frequent travelers like myself I often buy data eSIMs for myself and family however I was left stranded when my Ireland eSIM stopped working in Scotland. Customer service points me to read fine print. Jokers

  • apple_pip_85
    Jo Matthews (@apple_pip_85) reported

    @VodafoneUK what happened to your #rewards used to be sooo good… now don’t get any offers and never win anything…

  • 1836golftour
    1836golf tour (@1836golftour) reported

    @MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.

  • binseyMUFC
    Mark Lancley (@binseyMUFC) reported

    @VodafoneUK I have been a Vodafone customer for a good 25 years + when I joined there was as area that received no service , 25 years on the same !! Where I live 9 years , again service is hit or miss . Not sure why I haven’t left tbh but now is the time

  • ____CJ______
    CJ 🍉🌈 (@____CJ______) reported

    @MichelleBeckett @SkyUK @VodafoneUK They are so out of touch it's unreal. I recently had to phone virgin media "bereavement and critical illness line", a relative has terminal cancer, but yet they can't offer monthly rolling contracts? We had to sign up for a min 2 year contract? It's disgusting. I'll never go VM!

  • SteveMaslinG
    Steve Maslin (@SteveMaslinG) reported

    @MichelleBeckett @SkyUK @VodafoneUK My 88 year old Mum was in hospital 6 weeks, Dad called her every day until Virgin Media cut off his phone without warning. Dad never missed a bill but they said he had exceeded his limit. When I complained their rep shouted "It's for their protection". Virgin Media are scum.

  • clevedonmurrays
    Murrays (@clevedonmurrays) reported

    @VodafoneUK what’s going on with the signal and 4G / 5G in BS21? It’s been awful for over 24 hours and I cannot use any data, even with one bar!

  • twit_cmj
    Chris Johnson (@twit_cmj) reported

    @laticssamuala @VodafoneUK @VodafoneUK Poor service