Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Clacton-on-Sea, Croydon, Manchester, City of Westminster, London, Derby, Oldbury, Bournemouth, Glasgow, Wokingham, Milton Keynes, Enfield Town, Hammersmith, Leeds and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Monkeychew
(@monkeychew) reported
@VodafoneUK Hi @VodafoneUK this issue still isn’t resolved. I’ve contacted support and I’m chatting on the Vodafone forum. I don’t seem to be getting anywhere with this issue and I’m not the only one who has this problem.
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Moon Dragooningway
(@Shaztok) reported
@VodafoneUK No actual confirmation from @VodafoneUK that the issue is resolved, and there is only the power light on the router..I was notified by a file update on my bloody PlayStation! @VodafoneUK absolutely p*** takers.
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Ayman64
(@64Ayman64) reported
@VodafoneUK The worst company and network for two and a half years, and I complain about the bad network, and no one asks, and there are no officials in it to solve customer problems
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Moon Dragooningway
(@Shaztok) reported
@VodafoneUK Formal complaint going in, but honestly think it will fe a waste of time..
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Barry Halligan
(@B4rryhBarry) reported
@VodafoneUK vodafone service is not very good had faulty router so recycled. Vodafone sent another by DPD who wouldn’t hand over as wanted a return never told this by them. DPD said would return same day but didn’t
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Jason
(@Jay1412) reported
@VodafoneUK over 5 hours to get an issue resolved and still waiting. I think the hundreds we pay each month might have to go to someone more deserving. @O2 can you do better and not over charge us???
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Frances Simpson
(@Frances19796417) reported
@vodafoneuk I spoke to your customer services today as I have been barred from text messages(error 28). This I understand to mean unidentified subscriber. I have been with Vodafone for a lot of years, this situation must be sorted out NOW. I hope this will not happen again.
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matthew
(@d00little) reported
@VodafoneUK Not worth time or inevitable bad experience just wanted to highlight how stingy you are
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Andrew Hetreed
(@Chawkes80) reported
Wow. Thanks for nothing @VodafoneUK - disconnect my broadband this morning because you've accidentally cancelled my account, and offer to "fix" the problem by signing us up for a more expensive monthly reconnecting us in two weeks. Completely useless. 😠
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cupps42
(@LynCupples) reported
@VodafoneUK what an absolute load of RUBBISH. Customer service is useless, waste more time being passed back & forth and then unable to understand due to language difficulties only then to be cut off. Emails and cry’s for help ignored. Vodafone score big Zero
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Tharwat 🇪🇬❤🇵🇸💪
(@Tharwat882016) reported
@VodafoneUK Ok , I try to contact with all Vodafone customer service numbers in Egypt but there is no response and finally the recorded message told me that all customer service employees are unavailable at this moment and they hang up the call then close it
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Riccardo Del Bello
(@RickDelBello) reported
@VodafoneUK @JustEatUK Are you ever going to fix the Mobile app?
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Shahzad Ashfaque
(@right_protocol) reported
@VodafoneUK signed up for your full fibre home broadband and I received the username and password. Both have not worked since last week. What a **** service I haven’t even joined yet. What service do u provide to existing customers? Will be cancelling my order
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Lobo
(@Lobo_1708) reported
@VodafoneUK Hello I just tried turning off wifi and it’s still not working
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Tharwat 🇪🇬❤🇵🇸💪
(@Tharwat882016) reported
@VodafoneUK How can I solve this ? As your company is a global company not local or limited, but the service in Egypt from bad to worse .
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Jane
(@JaneCheetham1) reported
@VodafoneUK Internet outage in CW4 tonight?
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Chris Mullins
(@hashtagMullins) reported
Been a @VodafoneUK customer for 15 years, Cracked my screen two months prior to contract completion. Absolutely no desire to help, still citing expensive contract end fee, still want a fee upfront for next phone and still quoting more than Sky for same phone/deal That's me off
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Chris Bardell
(@chrisbardell) reported
@VodafoneUK No mobile network for 5-6 days now. Outage map shows it as "We're aware of some network issues in NR9 4DJ" which is a nearby postcode. When is this likely to be resolved? Seems to be taking way too long.
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Ross Gibson
(@ross_acg_gibson) reported
@VodafoneUK Is Vodafone down in Glasgow?
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Greta
(@gretam323) reported
@VodafoneUK I don't know how this can be allowed. Not provided what's outlined in contract, just pushing me from one team to another, asking me to wait and wait while they reset my plan and all sorts. Loyal customer, that's what I get. Not even apology 🤨
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penny wilson
(@p3nnywilson) reported
@VodafoneUK please stop sending me 1p bills! I closed my account years ago & have no details so can’t get through security to access it to stop it and your agents won’t help - tried so many times, your process is BUST beyond belief !!! Argh
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pkpkpk
(@pradz139) reported
@VodafoneUK hi I’m not getting 5G anywhere. I got 5G signal for a few weeks about 2 years ago but haven’t seen it since. All my settings are right. Any ideas?
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Kye
(@KyranBallard) reported
I’ve had @VodafoneUK broadband for three months and it has progressively got worse, now to the point it doesn’t even run without constantly glitching, pausing programmes and freezing. The worst broadband I’ve ever had.
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Jay Wakefield
(@JFlyingScotsman) reported
@VodafoneUK @JustEatUK Pepperoni! My Nokia N8 even though it was a full screen smartphone from 2010 still used an awful T9 keypad
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globalgab
(@globalgab1) reported
@VodafoneUK trying to get TOBi to put me through to an agent… number 41 in queue but also ways to send me text … I have no service.
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steph hargreaves
(@sfhargreaves) reported
@VodafoneUK is Vodafone down?Our connection isn’t working in Nottingham
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VodafoneUKMadeMeDoThis
(@VodafoneBlows) reported
@VodafoneUK It's Ground hog day, which means I'm on hold to @VodafoneUK customer disservice team again!
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Ross Gibson
(@ross_acg_gibson) reported
@VodafoneUK is Vodafone broadband down in Glasgow?
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Kim Durkin
(@clemens_kim) reported
@VodafoneUK Hello, I’ve just upgraded my phone, this is due to be delivered tomorrow. I have a discount code for work family discount that I am trying to apply as the store said I needed to do this online. I can’t seem to apply it, could you help please? Thank you.
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Emma Victoria
(@emm_victoria) reported
@solbloke @EE are terrible for signal in our area. If I want to make a phone call, I have to stand at the top of my stairs! Regretting moving away from @VodafoneUK, always had signal with them.