Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Coventry, London, Cardiff, Halifax, Dublin, Paddington, Swindon, Southampton, Enniskillen, Lochwinnoch, Nottingham, Yeadon, City of Westminster and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nita Janjeva
(@nitajanjeva) reported
Goodbye @ThreeUK thank you for years and years of crappy service and terrible phone signal... and hello @VodafoneUK 👋🏼 here’s to finally being able to make a call from my kitchen! 🥳
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Biddy Wyles
(@BiddyWyles) reported
Anyone else had trouble extending @vodafone data to an Apple Watch using onenumber ? @VodafoneUK so frustrated trying to through to you, endless round of calls to 191 which you disconnect in favour of web chat sessions which are incompatible with Safari - 6 failed attempts
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Sankha Ghosh
(@kabirsankha) reported
@Saurav_mall_ @ViCustomerCare @VodafoneUK If you need Internet or proper "customer care", switch to Jio or Airtel.
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ASH ADAMS
(@ALCHEMiST_ASH97) reported
@tescomobile @VodafoneUK **** vodafone scamming useless company , try to con money out you left right and centre.
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Aseax
(@antoine50099980) reported
@VodafoneUK Worst *
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Greg James
(@GJS41991) reported
Wow @VodafoneUK so ****** **** I have unlimited minutes but they are now just cutting me off phone calls and saying no spend limit left !!?? #wankers also still nothing resolved with the upgrade what a Shite company
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Snape Plissken
(@npjsnape) reported
@VodafoneUK sort this shitshow out. How can I raise an NUC when it won’t let me. And to top it off kids at school think my daughter is a liar about getting a better iPhone model as she can’t use it because it’s still locked after 9 weeks!!!!!! @VodafoneUK worst provider ever!!!
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Joe
(@joeforabit) reported
@VodafoneUK what is the average internet speed for your MiFi? I’ve got the unlimited Max plan and I’m only getting 5mbps download and 2mbps upload, if I’m lucky. I’ve always had full signal where I live (exeter) and the R219 device is at a window. It’s worth noting that it’s a
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Greg James
(@GJS41991) reported
@VodafoneUK I your ****** terrible. How ****** hard is that to resolve just don’t be *********. I’m also waiting over a week for a return bag and unlocked phone. ****** pisstake #Vodafone
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Paul Brown
(@TheFullFat) reported
@VodafoneUK This is not customer service it is customer abuse!
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Paul Doctor
(@paulwdoctor) reported
@VodafoneUK Hi there, are there any issues in the Glasgow G42 area? My wifi's been down for around 30mins
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AHosker
(@hosker_a) reported
@VodafoneUK I never have any joy logging on to My Vodafone. All I want to do is check my bill and it ALLWAYS says the password isn't right.
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david jones
(@tru7hseeker) reported
How do I get call recording between me and an agent from 2016 from @VodafoneUK. Lowell solicitors are taking me to court! @VodafoneUK please help me. I got a puk code and left your network in 2016. They bought the debt now I have to get call recs or they will take me to court
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Trevor
(@vurso) reported
@VodafoneUK Then explain why whenever I contact support use webchat I and others have this problem. Your policies might sound but your reputation is in tatters and has been for years I am done going to find a better supplier
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Chelmsford College
(@chelmsfordcol) reported
🚨 Don’t forget! 🚨 We still have laptops available from @educationgovuk and @itvet and data sims from @VodafoneUK to help with our students studying at home 📚 If you would like to submit a request for one, please speak to your tutor 💻
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Barbara Winterburn
(@WinterburnB) reported
@VodafoneUK is there anyway I can make a complaint and receive a response please ? Have tried web chat and phone calls - been trying to report a fault for a month now Thank you
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Tee
(@TGunson) reported
@VodafoneUK I’ve found a better sim only deal on another network, how can I cancel with you and take my current number over to this new network!
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Chelmsford College
(@chelmsfordcol) reported
🚨 Don’t forget! 🚨 We still have laptops available from @DofE and @itvet and data sims from @VodafoneUK to help with our students studying at home 📚 If you would like to submit a request for one, please speak to your tutor 💻
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Paul Brown
(@TheFullFat) reported
@VodafoneUK You're torturing me now, just when it appeared somebody might actually look at the issue - can you just not call me?
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PARTH PANCHAL
(@iparthpanchal) reported
I switched my old number into vodafone but receiving very bad network strength and extremely slow internet speed. It's worst as a mobile network don't go for it in ahmedabad area. @VodafoneUK @VodafoneGroup @vi
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Ellie Van Dongen💙
(@EleanorVanDonge) reported
@VodafoneUK 3 days on the phone to you trying to replace my stolen phone, but now you tell me I have to wait longer because you sent me a dodgy sim. You need to fix this NOW, otherwise I will leave this awful service, I need my phone to travel as a key worker through London!
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Aseax
(@antoine50099980) reported
@VodafoneUK Please help me to fix my broadband also please ! Not even able to move internet to a new address so how do you hope helping children
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Chris Higham
(@rl_chris_higham) reported
It's 2021 and as I already have a product with @VodafoneUK and a login, you'd have thought I could simply register my additional product to the same login to be able to manage both online....turns out it's still 2001 sadly...
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Jan Rosenow
(@janrosenow) reported
@MissBeccyWebb @VodafoneUK Same here. I called multiple times and the problem persists.
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Barbara Winterburn
(@WinterburnB) reported
@VodafoneUK I am still trying to report a fault to you that has been outstanding a month . Have tried web chat and calling - can any one help me please
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Joe
(@joeforabit) reported
@VodafoneUK The link doesn't work, it says "This site can’t be reached"
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JJ
(@Kissinthebudgie) reported
@VodafoneUK reading the comments on here. So why don't you offer a loyalty reward? Been a customer for 20 years and never been offered anything! Also I have to agree that veryme offers are basically crap!
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David
(@david19943311) reported
@VodafoneUK please can you update on what the issue is affecting the LA6 post code signal has been down since Friday do you have a rough eta for repair ?
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karen
(@karen45402822) reported
@VodafoneUK shocking lack of technical support. No other option but to be able to be able work properly I have go with another broadband provider whilst still paying for a service and support that I am not receiving from Vodafone!
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Jack Earnshaw 💙
(@JackfromDevon) reported
@VodafoneUK Ah! I misread the list. Thanks for correcting me. Is it planned to extend the support to the A41 (Android 10)?