Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 11/27/2025 12:15

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Edinburgh, London, Paddington, Camden Town, Luton, Leicester, City of London, Stafford, Hammersmith, Bradford, Hackney, Beccles, Exmouth, Bromsgrove and Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomEdinburgh Internet
United KingdomLondon TV
United KingdomEdinburgh Total Blackout
United KingdomPaddington Total Blackout
United KingdomEdinburgh Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • llabamme emma (@llabamme) reported

    @Marc_Bradshaw @VodafoneUK they literally have the worst customer service going

  • angep1969 🌞🦁Angela Paull with a double L🦁🌞💙 (@angep1969) reported

    @VodafoneUK #VodafoneTreats UK holiday - booked last August when we never imagined things would last this long!

  • livingwalker32 livingwalker32 (@livingwalker32) reported

    @VodafoneUK what's going on, total broadband outage!

  • pmwallace Peter Wallace (@pmwallace) reported

    Dear @VodafoneUK I'm trying to cancel a broadband installation due in a week's time, and your agent is telling me it's too late! I'm moving, so it will be pretty pointless installing it, especially as we can cancel within 14 days of going live. I'm trying to help you here!

  • MissClaire_75 Claire Wilson (@MissClaire_75) reported

    @VodafoneUK your fibre horseman’s internet is performing shockingly badly at the moment. You kept putting the price of it up too. Why is service so poor?

  • udaykotur_2404 uday kotur (@udaykotur_2404) reported

    bledy hell @VodafoneGroup @VodafoneUK Network.... Worst service ever this is second time happening with me....

  • PaulMcilroy1972 Paul McIlroy (@PaulMcilroy1972) reported

    @VodafoneUK my sky Q box keeps disconnecting from my Vodafone broadband, any reason why you think this keeps happening and how can I fix it

  • Rossco184 Ross (@Rossco184) reported

    @VodafoneUK Take a road trip to go see my mum down south, it’s been a while and they’ve had an awful lockdown with her husband need chemotherapy. #vodafonetreats

  • SophieButterf14 Sophie Elizabeth (@SophieButterf14) reported

    @VodafoneUK Would love to take my one year old on a day trip somewhere. She’s never been anywhere due to lockdowns and never met any other kids 🥺

  • wardmike mike ward (@wardmike) reported

    @VodafoneUK As a business customer experiencing a problem with my account there is nobody I can speak with to resolve it until tomorrow. That is really poor customer service.

  • ThickoMr MrThicko 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@ThickoMr) reported

    So we paid for @VodafoneUK upgraded Internet because our existing cuts out all the ******* time. They took the money and haven't supplied the new router or anything. Any normal person would call that robbery. On top of ***** service.

  • welchy1987 Richie (@welchy1987) reported

    @VodafoneUK First thing I'm going to do is see my grandad who I haven't seen for a whole year. I have not been able to face time him or call him as his phone is broken. I have been emailing but the internet is not too great in the retirement village😥 #vodafonetreats

  • EigilTony Adam Noon (@EigilTony) reported

    @VodafoneUK Awful internet connection, awful customer service. Can't speak to a manager, people don't ring me back. 100% regret ever getting anything from you

  • hesky77 Hesky77 (@hesky77) reported

    6th complaint to @VodafoneUK since 02/03/2021 no further forward #theydontgiveashit

  • ChanAnurag Anurag Chandra (@ChanAnurag) reported

    I think subtle complaints don’t work for @VodafoneUK , very poor service!!

  • ste_lamb Steven Lamb (@ste_lamb) reported from Salford, England

    @VodafoneUK just checking as a hypothetical here, if I'm not being provided with full service then I could leave with no early termination fee right?

  • angep1969 🌞🦁Angela Paull with a double L🦁🌞💙 (@angep1969) reported

    @VodafoneUK #VodaofoneTreats UK holiday - booked last August when we never imagined things would last this long!

  • MarkRoddis mark (@MarkRoddis) reported

    @VodafoneUK Just go for a drive. Don’t care where but music playing, windows down, twisty roads driving

  • louisetickle Louise Tickle 🕷 (@louisetickle) reported

    @VodafoneUK your chatbot repeatedly says it has a technical error and your phone line message says nobody is available to help sort out the missing items from my order. Is anyone out there, at all, to help customers?

  • drooperscot Drew (@drooperscot) reported

    I just spent an hour and 10 minutes on an online chat with @VodafoneUK customer services. An utterly demoralising and fruitless exercise, and they actually "hung up" on me! I am feeling most disgruntled currently....

  • hesky77 Hesky77 (@hesky77) reported

    @SiuAnnLai @VodafoneUK It’s been a nightmare, but Looks like these tweets help, 🤞🤞🤞

  • wearewingmanuk Wingman (@wearewingmanuk) reported

    @VodafoneUK Please can you advise if there is a mass outage (or in Braintree at least) or are we being mislead by your support team? Up to 72h to find out an update on a fix isn't a helpful enough SLA for business broadband.

  • suziebarlow Suzanne Cunliffe (@suziebarlow) reported

    @VodafoneUK See my friends who I haven’t seen in over 12 months. Have a good chat and support each other #aquamumsreunion

  • newsscape newsscape (@newsscape) reported

    @VodafoneUK Going to visit a cellphone dealer and switch from @VodafoneUK to a reliable and honest service

  • newsscape newsscape (@newsscape) reported

    @VodafoneUK Only interested in a service where we can call and get connected directly to a human.

  • dogunsprod DAMI 🇳🇬/🇯🇲 (@dogunsprod) reported

    @VodafoneUK if you lot think im paying my bill this month when I haven’t had good service, you’re having a laugh! This is getting frustrating

  • PeterDenmark7 PeterDenmark (@PeterDenmark7) reported

    @VodafoneUK You just sent me a bill for an account I closed in 2017. What is going on? I don't owe you anything. In fact for many years you owed me and I only got that back in December. I have no idea what the login details are and I will not accept my credit score getting ruined

  • SiuAnnLai S͎i͎u͎-͎A͎n͎n͎ (@SiuAnnLai) reported

    @hesky77 @VodafoneUK I too was waiting over 2hrs waiting for someone to pick up too (#screenshot too)... not very good service if waiting time is like this @VodafoneUK

  • Bobbivee80 Verity Baum (@Bobbivee80) reported

    @VodafoneUK I have spent over two hours on your live chat platform to get absolutely no where. I was mis-sold your gigacube mobile broadband offer. I was given misleading information & because I’m out of the cooling period I can’t cancel. Terrible. Been a customer 15yrs!

  • miichamontaz Miicha M🌛🌝🌜 (@miichamontaz) reported

    @VodafoneUK Remote beach trips and bbqs with my friends. I need this so bad!!! Its good for the soul #vodafonetreats