Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Cardiff, London, Edinburgh, Knaresborough, Northampton, Dublin, Sheffield, Coleraine, Hammersmith, Manchester, Hampstead, Chatham, Alcester, Fleet and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| London |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Knaresborough |
Phone | |
| Northampton |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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† Insta ; DetteMoko
(@_DetteM) reported
My network hasn’t been working all day WHats going on @VodafoneGroup @VodafoneUK I’m definitely changing to another
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Julie Luckett
(@JulieLuckett4) reported
@VodafoneUK all I want is a PAC code. Why do you make it so difficult 😡. Appalling customer service, but off on webchats and calls!!!
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Max
(@HepplestonMax) reported
@VodafoneUK @vodafone_es why in ******** are you calling me trying to sell me stuff at 21.05?!?!?!!
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Steph
(@StephyWefy89) reported
@VodafoneUK the 4g in South London is constantly down all day/week. I know there are works happening, but how long is this going to happen for? I use my data to work and I need to know. Thanks, Stephanie
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James Leiper ∆ λ
(@james_leiper) reported
@VodafoneUK Yeah they couldn't help me And when i called they just wanted me to do it over the phone so i wouldn't get the online bonuses.
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Jaco de Wet
(@Jdewet002) reported
@VodafoneUK I’ve upgraded my vodafone home broadband a week ago. Now nothing works and I’ve had to phone Vodafone every day. With every call I hear a different issue and more promises. SHOCKING customer service! Zero feedback. No way of escalating ongoing issue.
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Steve Gardner
(@stevegardner73) reported
Ordered my new @O2 sim today. Feels good to be finally leaving @VodafoneUK after so many years of poor signal and service. £10 for 20Gb of 5G data #O2 #Vodafone
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Steph
(@StephyWefy89) reported
@VodafoneUK @vodafoneuk Sorry, no one is answering my DM or tweet. Can someone please respond and see if there is network coverage in SW17 or any works still happening? Thanks.
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Johnny Smith
(@JohnnySmith_UTO) reported
@VodafoneUK No thanks Dean. After 2 hours on hold then getting cut off as dept is now shut I think your service is second to none. Glad I'm leaving !
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Il Nonno Nanni
(@mirosh79961814) reported
@VodafoneUK a very bad company with awful service. In one year, three times for 2/3 days no internet connection and #VodafoneUK doesn’t care about how is working from home or children in GCSE 🤬 if you are thinking to switch to Vodafone, please DO NOT .
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Kirsten Tisdale
(@KirstenTisdale) reported
Anyone else got problems with voicemail for @VodafoneUK ?? It didn't alert me to a message yesterday (and it's not showing on the list of messages) and ringing 121 from my phone couldn't get through - had to remote dial in!
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peter kelly
(@Nedster66_DJ) reported
@VodafoneUK I get the code last night,went on vue website and it was having problems with online sales I've now wasted £7 for nothing because the 1hr timeline to purchase tickets has passed! Not happy
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Coldpoison
(@C0LDP0ISON) reported
@Tracey12316 @VodafoneUK That's coz the chat is now just agent's that we're from store and run independently as each vodafone store is now a franchise so you won't get help on there sorry to disappoint. Either go to the sales team on the phone or leave best advice I can give as former employee
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Chris Hodgkinson
(@ChrisHocky80) reported
What a relief that is, cancelling my upgrade and contract. I'll get my @SamsungMobile phone from a different company. Been with @VodafoneUK for over 10 years, but that is the worst customer service I've had in a long time. Time to switch providers or maybe buy direct and PAYG
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DirectorOfTheMetaverse
(@Mark83847262) reported
@VodafoneUK This has been such a shambles service I am worn out by the whole experience
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Ian and Emma
(@IanandEmma1) reported
@VodafoneUK all my family on Vodafone are having problem with our mobile data i.e no 4g and other problems
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Sanisha 💗💜💙
(@SanishaWynter) reported
@VodafoneUK are losing me as a customer. Been loyal for 10 years but no incentive to stay with them anymore due to poor treatment.
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK HARMAN in c/relations messed my account damaged credit file had a complaint over 5month no phone for 4month because of HARMAN go refused upgrade told try again in 90days only 7month with no phone Invest in uk call centres and you wouldn’t lose custom 3 lines gone
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@Jayne Heyes
(@LoveTheMarket1) reported
@VodafoneUK 6 weeks , complaint after complaint, escalated, Directors Office @DHLParcelUK confirming to me that the phone cannot be located, still no replacement IPhone!!! I am trying to run a business but @VodafoneUK do not care about their customers.
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Cinemaworks
(@cinemaworks_) reported
Refreshingly good service from @VodafoneUK yesterday - they phoned back twice and solved the problem. (Which was, their ‘SecureNet’ thing, whatever that is, stops iMessage from activating) Pleasant change - well done 👏🏻
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Emmaarrr
(@Emmaarrr1) reported
@VodafoneUK you make me sad. :( Not being able to play animal crossing with friends on my gigacube. Why. Please help.
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Janaka
(@janaka_1) reported
@VodafoneUK hi Vodafone. My 4g and regular mobile connection has become virtually non existent over the last week or so. Based in borough of Redbridge. Can you help at all?
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Project Starship
(@ProjectStarshi1) reported
@VodafoneUK Why is the account system down online on the Vodafone website?
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Matt Street
(@mpstreet88) reported
@VodafoneUK absolutely appalling customer service. I've been trying to get in contact for over an hour to discuss a bill. You want my money.. call me. I've wasted enough of my time try to get through to you.
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Rob Lawson
(@TheRobLawson) reported
@VodafoneUK Your very best is awful. Either ring me back so I can upgrade or I won’t renew. Been a customer for 12 years and get treated like this. Tax dodgers!
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Ralph Nelson
(@RalphNe32269576) reported
@VodafoneUK Can't login. Username not recognised. Password not recognised. Can't give you Customer number because I can't login! Your "live chat" is not responding.
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Linzi-anne Campbell
(@LinzianneC) reported
@VodafoneUK I have been requesting an MKC for nearly a month now, every time I am sent the NUC which is not what I need. Please can someone competent send me the MCK to unlock my phone or I may as well cancel my contract now
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DirectorOfTheMetaverse
(@Mark83847262) reported
@VodafoneUK How can Vodafone mess me around so much. It must be a new poor customer service record
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ed francis
(@pompeyhedge) reported
@VodafoneUK as usual GU1 is running at less than 1mbps on 4G, 5G not working as usual. Complete joke.
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becky
(@beckyyjadee_) reported
@VodafoneUK have been unable to recieve calls for years. Got a new phone and contacted vodafone on 17th Sept to try and amend this, was told all was fine. Just missed a crucial telephone appointment with SAMHS as a result, now can't get help from vodafone. please advise