Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Coalville, Croydon, Glasgow, Wolverhampton, Hammersmith, Southwark, Manchester, Newton Abbot, High Wycombe, Brownhills, Hayes, Southend-on-Sea, Henley on Thames and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Coalville |
Internet | |
| Croydon |
Internet | |
| Croydon |
Phone | |
| London |
Internet | |
| Glasgow |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Max Thomas
(@Maximusthomas) reported
@VodafoneUK my relatives have been without Broadband for over 10 days now. What can be done about this? Your customer service is terrible and the issue needs to be fixed by BT.
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punter bill
(@BillPunter) reported
@VodafoneUK No need just had some poor advice from a past colleague which has lengthened the issue !
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Tacos
(@Tacos2sc) reported
@VodafoneUK my home broadband has been down for a couple hours now, what's going on?
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ed francis
(@pompeyhedge) reported
@cactommo @VodafoneUK Got exactly the same problem. This past year the signal has become a complete joke.
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Steven Kennedy
(@SjBarrister) reported
@VodafoneUK It is home broadband, it has been down since 8pm. I have gone through the steps on your website, there is nothing wrong with my cables, my filter, my socket. Just no internet. I ask again, are you saying that Vodafone is NOT currently facing any outages?
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Tacos
(@Tacos2sc) reported
@VodafoneUK Landline Broadband has been down for over an hour now and been up and down all day, is this just me or is it an ongoing issue right now?
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Steven Kennedy
(@SjBarrister) reported
@VodafoneUK Why have you fixed the outage that you are studiously avoiding admitting that you are currently experiencing? Despite me asking you twice, straight out, whether you are suffering an outage. I note you haven't denied it.
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Jack
(@planBJxcK) reported
@VodafoneUK What's going on with the signal,my phone keeps saying emergency calls only then it's full signal,then it's half then it's emergency calls only again,I've moved around my whole house even went outside,it's been fine all day but last hour or two it's going crazy?
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Mubeen Ibn Jaber
(@MubeenIbnJaber) reported
@Ofcom my ISP service provider (@VodafoneUK) hasn’t honoured their agreements in terms of providing the agreed speeds, in addition they offered a promotion, which they’re not willing to honour. What can I do? I’d asked for them to terminate my contract, but I’d still need to pay
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Laura Gorman
(@thehat) reported
@AirtimeRewards @Lobo_1708 @VodafoneUK I’m having the same issue with Vodafone
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Tacos
(@Tacos2sc) reported
@SjBarrister @VodafoneUK Is your broadband down too, driving me nuts, mines been on and off all day.
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michael
(@mdxherty29) reported
@VodafoneUK need help with my account, sent a dm
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Steven Kennedy
(@SjBarrister) reported
@VodafoneUK @Lilieoj Down elsewhere as well - and given the queue on your call in probably a lot of places
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Steven Kennedy
(@SjBarrister) reported
@VodafoneUK Well what do you know, reports of an outage have dipped below 15...and my internet works. Shocking. You could have just said you were having an outage and were working on it, and then updated me on when it was fixed, instead of the run around.
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JB
(@JustinBeale70) reported
Iphone 13 only £53 a month through @VodafoneUK trouble is it don't work cos the phone is #blacklisted
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Elisa Oli 🇨🇦 🇬🇧
(@Lilieoj) reported
@VodafoneUK is there a problem with the internet in Chelsea?
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Steven Kennedy
(@SjBarrister) reported
@VodafoneUk internet down for over an hour, and can’t use hotspot from phone either. Do you have an update?
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Steven Kennedy
(@SjBarrister) reported
@VodafoneUK I am surprised you are asking me like it is a personal issue, when all of the sites regarding whether a service is suffering an outage indicates that Vodafone is suffering an outage, based on user reports, and has been since 8pm. Your internet is down and it has been for 2-hours
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Chris Porter
(@Piers_Porter) reported
@VodafoneUK bloody hopeless, in store, by phone and now tweeting and dm, still not sorted this out, took so long to send me a security code they closed the chat, fanbloodytastic, so you're still keep sending my private info to a mobile that's not even on your network GDPR CRIME
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Steven Kennedy
(@SjBarrister) reported
@alsuser @Tacos2sc @VodafoneUK For a website like down detector to have over 200 reports in the last 2 hours - you can expect the number of people suffering an outage to be 1,000s of times more than that. How many know the website, how many would report, I haven't reported the problem, so to get 200 is a LOT.
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Alan C
(@alsuser) reported
@Tacos2sc @SjBarrister @VodafoneUK My home broadband has been down since around 8pm too
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madeinbrum1
(@madeinbrum1) reported
@VodafoneUK @Vodafone. You said to wait until 19.30 and you would set alarm to update me with a call back. One number plan STILL not working, no update from @Vodafone no call back. Is there anybody who can fix this issue ??
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⚔️ James XIII “the Namesaker”
(@JD25141596) reported
@VodafoneUK Vodafone UK network coverage seems to be getting worse and worse!
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Victoria
(@Vickydoo) reported
@GlamandGeeky @VodafoneUK Yours looks fancier than mine was, look at that curve! This has honestly bugged me for years that I could never find out what phone it was! Mystery solved!
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LokiiFPS
(@LokiiFPS) reported
@VodafoneUK Is there an outage if internet(Landline) been off for about 45 mins reset router and multiple restarts on router, tried to call to get assistance but no one is there????
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ed francis
(@pompeyhedge) reported
@SjBarrister @VodafoneUK They don't even put the issues on their 'live' status checker. No wonder they have been voted the worst mobile provider, every year, the past decade or so. And don't get me onto their crap signal and severe lack of customer service.
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Steven Kennedy
(@SjBarrister) reported
@alsuser @Tacos2sc @VodafoneUK Which is why it is a little galling to be asked - oh what service is it that you are having a problem with? I don't know Vodafone, maybe that outage that's causing thousands of your customers to be without internet - could it be that do you think?
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Steven Kennedy
(@SjBarrister) reported
@VodafoneUK I worked out my hotspot problem though, had to unplug the ethernet cable and then it worked...odd issue.
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Alli Firmage
(@Allicat_86) reported
@VodafoneUK Over a week ago I spent most of my day off talking to you to arrange a refund which I still haven’t received. Extremely disappointed with your customer service.
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:EggTank. ⚡ + ☂️ + 💎 🙌
(@EggTank) reported
@VodafoneUK your support live chat service is ****. Was in q for an hour, started at #27, down to #0, back to #1 then cut off. Useless. Anyway, was trying to report that your home fibre service in our area is currently offline. Please get engineers on the case to fix it.