Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Croydon, Edinburgh, Upton, London, Clitheroe, Northampton, Peterborough, Folkestone, Batley, Camden Town, Guildford, Southwark, Trowbridge, Morecambe and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Durbridge
(@LeeDurbridge) reported
@VodafoneUK same old same old, you promise me a new package to upgrade and then you want to charge an upfront cost, give me less data and charge me more per month. Nothing but hassle with Vodafone and broken promises and that’s the loyalty you get when your a customer of 15 years
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Claire Sales
(@skidqueen) reported
@VodafoneUK is your website having issues at present? I'm trying to upgrade my contract but it keeps crashing back to your homepage... getting frustrating going round in circles logging in again and again
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Sola Famoriyo
(@step2skimo) reported
@VodafoneUK @SteveBartlettSC How can vodafone's customer service be so rubbish and still be in existence ?
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Steph Dorward
(@LiviaLannister) reported
@VodafoneUK Customer service is a joke. Spoke to someone who eventually put me through to cancellations about 8.45, sat in queue ago 2 for ages. Then message that that section was closed
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Павел Бибкo
(@o73625140) reported
@VodafoneUK Hello, my name is Pavel, I live in Ukraine, I have been using Vodafone since 2013, the last half year, the quality of communication and the Internet have become terrible and unbearable. Local management Vodafone does nothing help me, I do not want to change operator
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jimbo
(@SirTedGoat) reported
@VodafoneUK No that's how they left it .... with me paying for something not working
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William Stringwell
(@Strinfish) reported
@VodafoneUK I'm not over joyed with having to do so but like I said I can't leave them ! As I said before sure signal worked fine and you decide to fix what wasn't broken , the signal is non existant where I live and it shouldn't be! (2)
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Simon
(@SimonSWF111) reported
@VodafoneUK Full 24 hours waited guess what still not working
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Lee Hayward
(@LeeMUFCHayward) reported
@VodafoneUK home broadband is the worst this is now the 3rd time in 12 days it has gone down over 72hrs with nothing!! How long will it be down this time??? I'm so glad I'm switching to @sky
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Ethan mayer
(@Ethanmayer1) reported
@VodafoneUK is your network having trouble today? Both my phones are having bad network.
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catbenimble
(@catbenimble2) reported
@NadineDorries @VodafoneUK @CityFibre Excellent, now I can livestream James O'Brien to multiple devices and never miss a word. Words like '*******' spring to mind. I do wish I had heard him call you that instead of the other way round. #ToryScum
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🎨🎶 Jayne K. 🏴
(@ArtMusicWales) reported
@VodafoneUK I've already DM'd your team & they couldn't help, told me to go to my nearest Vodafone store (which would mean an hour on the train!)
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Donna-Marie Smith
(@donna170205) reported
@VodafoneUK so normally I have a good signal but I can’t make it receive calls on network….website doesn’t say there’s a problem and I’ve followed all advice. Tobi was not one ounce of help!!! Is there a problem with the network???
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just me and Fellini
(@bressonmoment) reported
@VodafoneUK Appalling customer service. Faulty new phone broken just outside notice. Offered exchange despite this due to long term customer (20 years?). 1 week later completely refused exchange offered to me. Extremely poor
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lfc2502
(@AJN1971) reported
@VodafoneUK are there and network problems in Waterloo (L22) area of Liverpool......most of my calls are going through straight to answer machine due to weak signal
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Darren Trodden
(@darrentrodden1) reported
@VodafoneUK disappointed to hear tonight that you no longer value loyalty. Apparently to upgrade to a new iPhone I need to pay the same price as for a new customer…I’ve not had to do that in 20 years of being a loyal customer!!
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Christina Robinson
(@mrs_t_rob) reported
@kbarnett2019 @VodafoneUK It’s shocking this new system! I’m still waiting 3 weeks later for my upgrade and can’t get to speak to anyone either! I’d love to know why they changed something that wasn’t broken
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John Brady
(@j0hnbrady) reported
@VodafoneUK Hi, I’m trying to get the broadband offer from MSE. Closes tonight. Keep getting a ‘Sorry, something went wrong message’ with a number that’s now closed when I click View broadband plans. Can you help?
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Andy Dennis
(@andydennis2402) reported
@VodafoneUK been told today that after 3 days of trying to connect my elderly mum to your broadband network, that she's gotta now wait 2 weeks until she gets any internet at home.
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helen
(@nelliecarty) reported
@VodafoneUK I’ve stayed with #Three for decades with 3 contracts for me and my 2 kids. They are not customer focused. Should I switch?
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Andy B
(@tokenstryder) reported
@VodafoneUK your support services are down for UK customers? Please let me know as the record of trying to deal with an issue is dismal.
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Martyn Read
(@Mart24x7) reported
@VodafoneUK broadband down again nr32 this is getting very tiresome and this has better not be another multi day outage
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Sola Famoriyo
(@step2skimo) reported
@VodafoneUK How can vodafone's customer service be so rubbish and still be in existence ?
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helen hamill 👨🏻🦽
(@helenhamill) reported
@VodafoneUK James, i will DM you however if this doesn't sort my issues i will make the problem public....!
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Angie
(@maxandmaisy) reported
@VodafoneUK Hi. Trying to get on your website for Broadband deals. Appears to be down. Help please 🤞
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Obi Adumekwe
(@ObiManny) reported
@VodafoneGroup @VodafoneUK Hi, I've been trying to purchase superfast 1 broadband but it keeps crashing. I have a link for a £130 Amazon voucher that runs out midnight. However, when I input to check deal availablity it crashes. Please help.
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William Stringwell
(@Strinfish) reported
@VodafoneUK Thanks for getting back to me and letting me know, I will get my daughter to look at my fone and see if she can work out how to set it up , I'm not able to do that sort of thing myself being old, still think Vodafone shouldn't have took sure signal away !!!
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Sola Famoriyo
(@step2skimo) reported
@VodafoneUK How can vodafone's customer service be so rubbish and still be in existence ?
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Paul hendra
(@paul_hendra123) reported
@VodafoneUK Is your website down, trying to complete a broadband order and getting errors all the time
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Obi Adumekwe
(@ObiManny) reported
@VodafoneUK Hi, I've been trying to purchase superfast 1 broadband but it keeps crashing. I have a link for a £130 Amazon voucher that runs out midnight. However, when I input to check deal availablity it crashes. Please help.