Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 03/31/2026 00:50

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Milton Keynes, London, Halifax, Hammersmith, Glasgow, Southall, City of Westminster, Hemel Hempstead, Portsmouth, Cardiff, Didcot, Edinburgh, Witham, Hackney and Stalybridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomMilton Keynes Internet
United KingdomLondon Internet
United KingdomHalifax E-mail
United KingdomHammersmith Wi-fi
United KingdomGlasgow Total Blackout
United KingdomSouthall Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah____x Sarah (@sarah____x) reported

    @VodafoneUK how do i make an official complaint?!

  • RichardRear Richard Rear (@RichardRear) reported

    @VodafoneUK I talked to a tech advisor on the phone £ he said the ‘Phone’ & ‘Mobile’ lights will always be off on the router & should never come on. Is this correct? 🤔

  • AdnansWorld1 Adnan's World (@AdnansWorld1) reported

    @sarah____x @VodafoneUK I have been trying to complain for so many days now. They just keep sending me threats to pay. But no one available to resolve issues. Found an email. They say its a dead email. I give up. Take me to court. So I can sue them.

  • Shirley321567 Shirley Graves (@Shirley321567) reported

    @VodafoneUK Still waiting for you to cancel my phone contract you said it would be 24 hours I'm still waiting glad I didn't end going with Vodafone

  • MONKEEBITCOIN Monkee Bitcoin 🙊 (@MONKEEBITCOIN) reported

    Absolutely shocking customer service from @VOXI_UK and @VodafoneUK 6 weeks I’ve had an issue with not receiving calls. I’ve lost £££ and potential new clients. Pushed from team to team and now been told deal with it online. #disgusting

  • Marcopolojedi Marc Whiteside-Ehlen (@Marcopolojedi) reported

    @VodafoneUK hi team, i am still having trouble wuth my issue on my DM thread, please can someone help me

  • emilyacquaye Emily Acquaye (@emilyacquaye) reported

    @VodafoneUK can anyone help with a broadband query? Purchased 180 days ago and no voucher as promised??

  • mark24_07 Mark A (@mark24_07) reported

    @VodafoneUK Have DM’d but message an advisor was never given as an option

  • AdnansWorld1 Adnan's World (@AdnansWorld1) reported

    @VodafoneUK disgusting company. Holds no responsibility, breach of contract, and still demands payments when customer is left with no choice but to stop dd. Broadband drops every 5 mins

  • MikeTubby2 Mike Tubby (@MikeTubby2) reported

    @DavidDavisMP @VodafoneUK All from the communications company that refuses to accept email correspondence and does not publish a postal address for customer services either!

  • mattjacklin Matt Jacklin (@mattjacklin) reported

    Hi @VodafoneUK can you please advise me who I can speak to ( not Tobi the auto robot again at) to find out why I have been charged by Vodafone when I have not been a customer since November. Thank you

  • jnewcs James Newcombe (@jnewcs) reported

    @VodafoneUK you guys really need to sort your automated voice recognition telephone system out. Spent 5 mins going round in circles before I got through to someone who could actually help.

  • StuCatchpole Stuart Catchpole (@StuCatchpole) reported

    @VodafoneUK I’ve been on hold for an hour and a half after getting booted off your call system first time and the myvodafone online system being of no help at all! Please advise.

  • rpy_261 🚹 (@rpy_261) reported

    @VodafoneUK why is it hard to cancel a subscription ?

  • roseanna_g r o s e (@roseanna_g) reported

    @VodafoneUK Trying to click "home broadband" after logging in with my pay as you go mobile account errors out (error code for your devs: BJC_INVALID_USER_TYPE Business/Consumer PAYG buying Broadband is not supported by Re-invent)

  • GW_13 G (@GW_13) reported

    @VodafoneUK Get what sorted? The signal is near enough non existent on a good day anyway so not having a signal won't make a difference

  • AdnansWorld1 Adnan's World (@AdnansWorld1) reported

    @VodafoneUK I have been trying to get an email for voda. I have been paying for a broadband which drops every 5mins. Now its totally gone as poor Vodafone hasn't received payment. How does it feel. Absolutely the worse customer interaction. Its non existent. I am fed up, wasting.

  • MrPaulCoder Paul (@MrPaulCoder) reported

    @VodafoneUK hi - I can’t connect to anything Microsoft using home BB, but I can via the mobile network - you guys having issues?

  • emmafc87 Emma Caulfield (@emmafc87) reported from Rochdale, England

    @DanJCaulfield @VodafoneUK Absolutely shite company with horrendous customer service

  • diaryfriday D P (@diaryfriday) reported

    @VodafoneUK no data signal around Raynes Park station SW20 -

  • VanKoops AREuGOD? ➐︎ (@VanKoops) reported

    @VodafoneUK At least make Vodafone Ghana a better network

  • DarkNightMoofie ✌🏻Gary/Gawy✌🏻 (@DarkNightMoofie) reported

    @EE hello. I’m thinking of moving to your network from @VodafoneUK in November due to poor service and I’m wondering if there’s any limit on using my mobile hotspot on your unlimited data tariff since I use it to power my internet radio since I don’t have WiFi?

  • SouffleGirl13 Souffle Girl (@SouffleGirl13) reported

    @VodafoneUK I dont really have the time to waste another 2 hrs telling someone the issue again to be told they dony know whats happened, the price has gone up & I'll have to wait another 3 weeks for installation all cuz YOU CANCELLED MY ORDER WITHOUT REASON!!

  • RichardRear Richard Rear (@RichardRear) reported

    @VodafoneUK Hi, I’ve finally managed to connect to the internet with the help of an engineer visit following my broadband service activating on 25th March, but the ‘Phone’ & ‘Broadband’ lights on the router won’t come on at all. Can someone help me with this ASAP please?

  • ChrisTh14698015 Chris Thompson (@ChrisTh14698015) reported

    Hey @VodafoneUK, new customer here. How the HELL do I get to speak to a human being at your company. I'm already DEEP in buyers remorse. Please don't offer social media, email or online chat solutions - read the problem and respond appropriately.

  • GrabLifeAndRun @NordicRoots (@GrabLifeAndRun) reported

    @NCLairport 🙄 Just rung to speak about disabled parking to deliver my parents, luggage & mobility scooter tonight. Voice recognition on your answer service misdirected me then cut me off! I’ve now had a text from @VodafoneUK saying I’m being charged an excess fee for the call 😳

  • andknackered Digital (@andknackered) reported

    With @vodafoneuk 20 years. OneNet service starts, free landline number, great. 5 years ago they add another landline number to my account, error, told its free. 2 months ago they start to charge £12 for MAIN 1st number (mid contract) and say nothing they can do about it. -6 hours

  • blogdroed Blogdroed 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@blogdroed) reported

    Hi @VodafoneUK I've tried using the automated chat on your website but TOBi doesn't seem to be working ... can you help?

  • laurenwar96 Lauren (@laurenwar96) reported

    @VodafoneUK well I’m shocked, after being a loyal Vodafone customer for many years I now think it’s time for a change after receiving the worst customer service I have ever experienced.

  • rpy_261 🚹 (@rpy_261) reported

    @VodafoneUK You annnoying af , I been calling they say to contact by chat, I do that then the chat tell me go on the website and then ur website tell me to call you… I just want to cancel a plan man fs