Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (61%)
• Phone (15%)
• Wi-fi (12%)
• Total Blackout (8%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Manchester, Watford, Henlow, Harrow, Norwich, Belfast, Gosport, Glasgow, Croydon, Newcastle upon Tyne, Caerphilly, Basildon, Birmingham, and Airdrie.

City	Problem Type	Report Time
London	Internet	6 hours ago
Manchester	Internet	7 hours ago
Watford	Internet	10 hours ago
Henlow	Internet	21 hours ago
London	Internet	21 hours ago
Harrow	Internet	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andshar70 💙🐝 (@andshar70) reported 4 minutes ago

  @VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?

• 
  ck (@ck2012US) reported 8 minutes ago

  @VodafoneUK my mums terminally ill and our recently activated home phone line doesn’t work meaning loved ones and doctors, carers and support teams can’t phone her and your tech support team are saying it is going to take 3-5 days to fix - needs fixing in next hour.

• 
  Holly (@Holly_Radcliffe) reported 8 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

• 
  Mhabib (@mhabib18) reported 11 minutes ago

  @O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK

• 
  Bob Baird (@VanDeretto) reported 14 minutes ago

  @VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?

• 
  𖦞 (@moriuchirm) reported 16 minutes ago

  @VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 17 minutes ago

  @thewitchof653 @IsntWorkingPod @VodafoneUK They simply cannot stand the idea that the modern workplace exists to support all employees no matter what their circumstances. They have to paint a picture of disgruntled colleagues and unrest.

• 
  max yourday 💙 (@maxyourday) reported 18 minutes ago

  @MoneySavingExp No signal here in Marlborough on @VodafoneUK.

• 
  Gill R (@thespiralquirk) reported 19 minutes ago

  Dearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄

• 
  charlie stone (@charlie81389135) reported 25 minutes ago

  @VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?

• 
  Carol Hibbert (@carolhibbert51) reported 27 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!

• 
  The Memedalorian (@mxtthewpxrker) reported 27 minutes ago

  @VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection

• 
  antony hall (@anonymous_stAff) reported 29 minutes ago

  @VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??

• 
  karen sen (@karen_sen) reported 31 minutes ago

  @VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳

• 
  Rajiva Kumar Singh (@rksrajiv) reported 36 minutes ago

  @ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.

• 
  iKyle  🇺🇦🏳️‍🌈#SaucyMinx (@iKyle2017) reported 38 minutes ago

  @VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!

• 
  Gareth Paul Fradgley (@gpfradgley) reported 40 minutes ago

  I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?

• 
  kevin mousley (@kevinmousley) reported 41 minutes ago

  All mobile providers are crap bar signing contracts but really, I waltz into @VodafoneUK to buy a Samsung tablet, at first, "pick it up 2 days" , then, the no reply emails start; 1st another 4 days, then 4 more days, then 10 days, now another 10 days Arrrrghhh. F'king useless

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 42 minutes ago

  Hey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃

• 
  JMF1498 (@JMF1498) reported 42 minutes ago

  @VodafoneUK The worst broadband we've ever used. Nowhere near the guaranteed minimum speed either absolutely awful.

• 
  AB (@bally1001) reported 43 minutes ago

  @reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖

• 
  Jhon Miro (@JhonMiro4) reported 47 minutes ago

  @VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .

• 
  Louis (@BBLouisR) reported 48 minutes ago

  @AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK

• 
  Mark Johns (@markrjohns) reported 54 minutes ago

  @VodafoneUK My broadband is absolutely crap today. Keeps disconnecting on various devices, wired and wireless. What's going on? #rubbish #broadband

• 
  Cyber Woogy (@CyberWoogy) reported 56 minutes ago

  @VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it

• 
  Graham Neden-Watts (@grahamneden) reported 57 minutes ago

  @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

• 
  Delwar Ullah (@Sheffield128) reported 58 minutes ago

  @VodafoneUK now Gemini can notice your voice and ask if you’re okay it would be good if she could work the same as the Apple Watch works with your Apple phone that if I wasn’t okay, she could go and get me an Uber all other help

• 
  FINGERSJOHN✌ (@jnafr) reported 59 minutes ago

  @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

• 
  Joan (@JoanyEmd) reported 1 hour ago

  There's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK

• 
  Colin Miller (@jamieguy1975) reported 1 hour ago

  @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.