Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (61%)
-
Phone (17%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (2%)
-
TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Isle of Wight, Castleford, Camden Town, Newham, West Bromwich, Huddersfield, Batley, Rochester, Stotfold, Alloa, Edinburgh, Cookstown, Hackney and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Isle of Wight |
Total Blackout | |
| Castleford |
Internet | |
| London |
Wi-fi | |
| Camden Town |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Anji Hewat
(@anjihewat) reported
@VodafoneUK delighted to be told yesterday that after being a customer for 25 years customer loyalty is not important. Wow! At least my new provider made it incredibly easy to switch.
-
Ian Twinn
(@IanTwinn) reported
@CllrBGentry @VodafoneUK Ha Ha, actually buying media is not that simple, much is packaged so brands have much less control but get a better price! Never the less taking positions or 'purpose' can help build brands but can also damage them... as this slip up has shown
-
yummymummy
(@tanakalee01) reported
@VodafoneUK spoken to 2 agents Osama and Sam both have different things to say about the service. @Ofcom what can we do.
-
azelea
(@azelea30295757) reported
@VodafoneUK Yes. For the 7th time today at 8:15am. No temporary fix offered, no compensation for stress and unexpected and significant expenses, but failed promises only for it to be back up ‘as soon as possible’. Well. Almost 96 hours on, nothing’s changed. #Feelgoodfriday
-
Marko Tomic
(@MarkoTomic1497) reported
@CityFibre customer service 10/10. @VodafoneUK customer service 0/10. City Fibre you should really assess who your wholesale partner is.
-
Gary O'Sullivan
(@gazosullivan) reported
@MickeyCaskill Noticed this a while ago and assumed from the absence of the logo this was commercial. Still a sucky thing to do, I've been a @VodafoneUK customer for a decade and after some crap customer service experiences this will prob nudge me to a competitor
-
MAA1
(@MAA1) reported
@VodafoneUK One of your service agents just provided me with a highly surreal and dissatisfactory customer experience - where can I best leave my feedback? (asked for a callback but I'm not sure that will happen ...)
-
Mel
(@Mel22737860) reported
@VodafoneUK what the hell is going on I phoned up this morning to someone that does not speak much english i could hardly hear her and then she hangs up #******* useless again Cancel the contract NOW
-
Emmanuel Tumba
(@Hammanatumba) reported
@PGEdmunds @VodafoneUK Mine was removed from been blacklisted with the help of this guy @Tobias_Cyberr here on Twitter series I was suppressed his a professional in this.
-
Nicola Miller
(@iamnicolamiller) reported
Dear @VodafoneUK please would you explain why this month, you've quietly dropped WiFi access for customers using the London Underground and chose not to tell your customers? Huge inconvenience, terrible communication and is the nail in the coffin for this long-term customer.
-
klipo81
(@KristanHowells) reported
Seriously @VodafoneUK - are you trying to offer the worst customer service ever? Calling is like banging my head against brick wall and the last interaction with your Twitter team was about as successful as Liverpool’s title defence. Anybody want to help?
-
Ian Seward
(@IanSeward) reported
@VodafoneUK @WalkerMarcus @GBNEWS Customers will switch / stay with your competitors while they assess the quality of your backbone and how you surrender to the cancel culture and hate mob that is #StopFundingHate
-
Tel W
(@ElTel81) reported
@VodafoneUK what the hell is going on with your coverage in North Hampshire? I, for the fifth day have no service in the hospital I work in and rely on being able to be contacted. I'm really disappointed
-
Mark💙💛🏆
(@MarkSheppy67) reported
@VodafoneUK It won’t let me, keeps saying technical issues
-
Jason Cordingley
(@cordingleyj) reported
@VodafoneUK Had a txt this morning saying you have cancelled my V Tracker plan. I didn’t request this. Used online chat, after 30 mins they couldn’t help. Tried calling, no option for V Tracker, round in circles. NOT a happy customer…
-
SmoothEmJay
(@roboemjay) reported
People having a go at @VodafoneUK for supposedly not supporting "GB News" and saying they'll cancel their contract. Was the piss poor 50% connected internet connection not enough reason to already cancel? No, VodaFone the connection issue has NOT been resolved. You're SO crap.
-
Angela Hilton
(@angehilton) reported
I hate and detest chat support! 20 mins into trying to sort a problem with @VodafoneUK and chat lost, puft, gone. and still the broadband is like a yoyo. why do you need a photo of the bloody phone socket anyway!
-
Georgi Aleshanov
(@swords1010) reported
@VodafoneUK It is extremely disappointing that you have quietly stopped supporting Wifi on the London Underground. This is a major reason to switch providers. So many people were reliant on this service. How come you took this decision without even consulting with your customers?
-
kay
(@kay32012808) reported
@VodafoneUK @tanakalee01 Crap service big letdown !!!!
-
Bernard Gentry
(@CllrBGentry) reported
@IanTwinn @VodafoneUK Growing up is firms deciding who they advertise with on commercial reasons and people decide what they buy on if it is the best product. The economy needs all the help it can get as we emerge from the pandemic.
-
Darren Scott 🐝
(@Darrenjs68) reported
@BazzaKd @VodafoneUK It’s a good question. I never even will the scratch prizes! Not even a doughnut. Or whatever the prize is!
-
klipo81
(@KristanHowells) reported
@Ofcom hi, how long should I give a company - @VodafoneUK - before@ I raise a complaint with you? If the issue started on 30th December 2020 and still isn’t resolved, is that enough time?
-
David Fowler
(@fowler_d1) reported
@VodafoneUK 4g on one line really isn’t on par with Wi-Fi across the network. The lack of comms around this also shocking. Are you actively trying to loose customers?
-
Amelia Mugridge
(@miamugridge) reported
@VodafoneUK I have tried before and get stuck on the security text stage as I have no service to receive said text
-
Andy C South Wales No Cell No; 🏴🇬🇧
(@NoCellNumber1) reported
@VodafoneUK @WalkerMarcus @GBNEWS Hi Vodafone, I've been a customer with you for over 10 years now, as soon as my contract is up I will move to a company that doesn't bend to the will of the far left extremists from sfh, in fact I may take the hit and cancel.
-
Dawn
(@DawnT__) reported
@VodafoneUK you have disconnected me I have 3 children in nursery I can’t call you because I have no connection. No one will help me this is unacceptable
-
Per Ardua 🇬🇧🏴
(@Ad_Astra7) reported
@WalkerMarcus @VodafoneUK @GBNEWS Ok Vodafone… I’ve been a loyal customer for 7 years. If cancel culture is ‘ so called’ I’m ‘ so called’ cancelling and going with EE today. Idiots
-
Swallowed by Divīne 🤌🏾
(@kristabouj) reported
@VodafoneUK I need to speak to a customer service rep but the options on the call keep going to automated options. Been at it for over 10mins 🙃
-
SmoothEmJay
(@roboemjay) reported
People having a go at @VodafoneUK for suppodedly not supporting "GB News" and saying they'll cancel their contract. Was the piss poor 50% connected internet connection not enough reason to already cancel? No, VodaFone the connection issue has NOT been resolved. You're SO crap.
-
Michael Armstrong
(@Michael87384736) reported
@VodafoneUK Terrible service from Vodafone. Been a loyal customer for over 10yrs. Have four phone contracts with you. Mobile broadband has been useable since end of April. Going to OfCom now and will systematically move from Vodafone to @O2