Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Coventry, Newcastle upon Tyne, Motherwell, Derby, Stoke-on-Trent, Ilkeston, Melton Mowbray, London, Hackney, Rochester, Wolverhampton, Treharris, Oxford, Edinburgh and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Motherwell |
Internet | |
| Derby |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Ilkeston |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Hav Inga Badday
(@AngryLittleMe) reported
@VodafoneUK Ah yes, your other joke - the famous Vodafone App! The answer you give for everything, but only ever causes more frustration because it never works!
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azelea
(@azelea30295757) reported
@VodafoneUK When it is you guys who are failing to provide a service we pay for, for almost 96 whole hours. Esp. at a time when people are expected to work from home and have stable internet connection. Some feedback for you because I will be looking to switch as soon as I can.
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK And yeah, they can fk off with that "DM us" bullshit. All they do is run you around in circles and pass you on to the next person. Same via phone. The online chat is operated by script readers who aren't remotely technical -at all-. Worst ISP in the UK bar none.
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Ron Pigott
(@ron_pigott) reported
@VodafoneUK Will never do business with Vodafone again.
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👁🐰🧸
(@crush3dbones) reported
@roboemjay @VodafoneUK I’m having the same problems, they are not doing anything , they take so long just to reply like wtf I pay too much money for this **** , I’m asking if it’s the weather or something but they can’t even reply to that ? I’m so tired , I should of never changed WiFi’s
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Mark kaye
(@Kayester73) reported
Third world problem I am aware but @VodafoneUK and @waitrose (Chandlers Ford branch) sort out the phone signal. Like a black hole! Amount of times I come out to a message like ‘can you grab some ……’ (quails eggs obviously!). Cheers
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stuart k
(@stuartk85041495) reported
@VodafoneUK Can you help or not and @O2 are beckoning……
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Dan Leach
(@getusoutofthis) reported
@markjohnsonhome @VodafoneUK What is the issue with GB news? What hate have they done?
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK I feel you. I use Friday/Saturday evenings to go in VR and watch a movie with people. Not going to be doing that at this rate, or much else. They don't even compensate you for the time lost. No "sorry, we are trash and our service is run by hamsters" email. Nothing.
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margaret woodrow wilson in this *****
(@FLOTUS28) reported
@VodafoneUK Yeah see that ain’t going to help me mate; I already know the connection is shite
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SmoothEmJay
(@roboemjay) reported
@VodafoneUK @Plusnet can you offer a package similar to these clowns? We should never have left you.
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Hamzy Malik
(@hamzymalik) reported
@VodafoneUK I don’t understand why have you given my number to someone else when I’m using it? And they been calling me none stop. I’m on the phone right now to the customer service hope someone sort this out ASAP
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mayur
(@mayur64654603) reported
@VodafoneUK Dear Vodafone uk we from india and using Vodafone sim but Vodafone india help less to solve our issues pls help
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SmoothEmJay
(@roboemjay) reported
@VodafoneUK Liam, I know you're reading from a script and this isn't your fault. But how the ***** can someone talk to live chat when the internet lasts about 60 seconds on average? 19 times! now btw. The telephone support just sends you around in circles. Email was the best option but nope.
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☘️ M 👀 R
(@mickOReg) reported
@ThatcheriteDC @VodafoneUK Go to GiffGaff It’s O2 network, good coverage No contract and you can control your monthly tariff to your personal usage Have a look
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stuart k
(@stuartk85041495) reported
@VodafoneUK Tried to DM. No help at all! The problem is I no longer have the phone number linked to the account and so when you send a message for the security code I will never receive it and therefore I can never login!
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👁🐰🧸
(@crush3dbones) reported
@roboemjay @VodafoneUK Yess it’s disconnecting so much, I was trying to play on Xbox and couldn’t at all , just kept disconnecting every second I thought I had bad service on my room so I left but still even next to my wifi it’s so bad
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK Is yours going off this often? Like every few minutes at BEST? If so that points to a wide network issue.
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It's a bike thing
(@itsabikething) reported
@VodafoneUK are you aware that there is an issue with ordering broadband through your website, whereby when you get to the very end and submit your order, you are then told that there is a problem with your personal details and billing address?
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👁🐰🧸
(@crush3dbones) reported
@roboemjay @VodafoneUK They sent me this It could be down to the weather, we can do some troubleshooting and test the line. Do you use any devices connected directly to the router by an Ethernet cable?
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djClaudia
(@djClaudia08) reported
@VodafoneUK I placed an order on 1st June for a handset only. Spoke with customer services 9 June as no update on order, customer assured me phone would be despatched in next couple days Now almost 3 weeks, no update, no phone!
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK At least I know it's not *just* here. You'd think "Liam" would tell us that in his reply, wouldn't you? just a quick "there are ongoing issues with our network" would go a LONG way. I guarantee it's not just your WiFi going down, the entire thing will be offline like here :(
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Karen Wilson
(@kgracew112) reported
@VodafoneUK hi I bought a prepaid sim for my unlocked phone but I can't make calls w in Europe or internationally. Can you help?
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👁🐰🧸
(@crush3dbones) reported
@roboemjay @VodafoneUK Yesss! I wish they would tell us about it and I’ll be okay with it but they just take it the piss, like just a simple sorry guys our network is down it’ll be fine in a couple hours ? but nahhhh they just like pudding us off
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👁🐰🧸
(@crush3dbones) reported
@roboemjay @VodafoneUK So bad, I used to have bt but I think Vodafone is worse than bt
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azelea
(@azelea30295757) reported
@VodafoneUK In the interim you’ve refused to give us a reasonable temporary fix. I asked for an emergency dongle on part of day two and was promised it can be sorted. Come day 3/day 4 I was told it was not possible because it would incur a cost TO ME and no such thing is possible anyway.
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK They never issued one in first place and now saying can’t deal with me !!!! Amazing service
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Dave Green
(@realseawolf) reported
@VodafoneUK There a fault with mobile data in Leeds City Centre. Can't get to any websites. It's been broken all week! Google searches don't work. Rebooted phone and even switched from 5G to 4G and still doesn't work! Can't get to websites just get ERR_TUNNEL_CONNECTION_FAILED
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SmoothEmJay
(@roboemjay) reported
@crush3dbones @VodafoneUK They're paid to copy and paste. Must be an easy job. No technical knowledge required, which is clearly evident by the fact they don't have a functional contact page, network status, nothing. Just "meh, your problem" attitude behind a script. This better resolve itself quickly.
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margaret woodrow wilson in this *****
(@FLOTUS28) reported
@VodafoneUK Didnt work. Fix the connection between North Acton and West Acton ffs there’s literally none. This is LONDON not ******* Antarctica