Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (63%)
• Wi-fi (13%)
• Phone (13%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Blackburn, Hammersmith, Halifax, Woking, Reading, Dublin, Trowbridge, Ely, Glasgow, Peterborough, Manchester, Batley, Barlestone, and Devizes.

City	Problem Type	Report Time
London	Internet	2 hours ago
Blackburn	Internet	15 hours ago
Hammersmith	Internet	1 day ago
Halifax	Wi-fi	1 day ago
London	Wi-fi	1 day ago
London	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Delwar Ullah (@Sheffield128) reported 6 minutes ago

  @VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.

• 
  Tamzin (@TweetsByTamzin) reported 10 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  IainMcCallum (@Iain_McCallum) reported 11 minutes ago

  @vodafoneuk I was assured I would be compensated for the week’s lack of service I experienced last month but of course NO SUCH THING has been reflected in my bill. Just awful. Morally Bankrupt.

• 
  William Aslet (@Waslet) reported 12 minutes ago

  @VodafoneUK can you please explain why your service is so diabolically awful in north Oxford? It is so bad that when I called your representative to complain he could not hear what I was saying.

• 
  Gary Young (@garyisatwit) reported 16 minutes ago

  @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 16 minutes ago

  @VodafoneUK can you fix the outage please. Our net went off around 8pm last night. £78pm for nothing but issues 😡

• 
  Ciprian Virlan (@CiprianVirlann) reported 17 minutes ago

  @VodafoneUK is the same, I am with them for 8y, and daily I can see how worst the reception is getting. When I called to the company always I a getting the same answer, busy area or working in progress.

• 
  simon withers (@KalEl_WBS) reported 19 minutes ago

  @VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!

• 
  Ceri Allman (@ceriallman3) reported 19 minutes ago

  No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

• 
  Bri Hammond (@big1481b) reported 20 minutes ago

  @VodafoneUK you are a total shambles max Taylor ceo and mangerment need to look closely at stuff mefa money company poor service and liars avoid vodafone

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 20 minutes ago

  @VodafoneUK what’s going on with the poor signal in north west Shropshire Oswestry area only 1 bar of 4g no internet connection?

• 
  Bri Hammond (@big1481b) reported 22 minutes ago

  @VodafoneUK avoid this company shambles no customer support lies and no internet

• 
  Delwar Ullah (@Sheffield128) reported 23 minutes ago

  @VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 24 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity. Just found this in my Draft box. @X is weird

• 
  Manda Gunion (@mandagunion) reported 25 minutes ago

  @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

• 
  Leoy S (@l3roy0) reported 30 minutes ago

  @VodafoneUK @roketdog @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Helen Woolf (@helenwoolf2) reported 34 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service

• 
  Pearoni (@Pearoni) reported 35 minutes ago

  Got to love @VodafoneUK sponsoring the @DownloadFest and giving 100k+ customers the worst network coverage known to humankind. I will 100% be changing networks in a few days and I recommend others do to. 2026? Profiteering at its worst

• 
  IainMcCallum (@Iain_McCallum) reported 36 minutes ago

  @VodafoneUK - wow! Not exactly so keen to help when it’s a problem you’re having to deal with. Utterly disgraceful. No respect for your customers. All about screwing money out of people and then leaving us to languish in your techspeak when there’s a problem.

• 
  TheMightyi (@themighy_i) reported 41 minutes ago

  @VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please

• 
  Karen Loughridge (@KLearn) reported 43 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 47 minutes ago

  At 12:45pm today, my @VodafoneUK Internet connection stopped working. I still had an IP address with 50mbps down and 12 up, but no data could make it through. (Curiously, the VoIP phone still worked.) It was like that until around 11pm, when service was restored. A check on the Vodafone Network Status Checker said there were no problems reported. (Couldn’t do it before because of the lack of Internet connectivity.) Anyone else have problems today?

• 
  EXPATTERNS (@EXPATTERNS1) reported 54 minutes ago

  @VodafoneUK My business broadband has been down since midnight and I cant get any attention via 'Customer Support'. I am starting to lose money. Please advise urgently!!

• 
  Helairmike (@helairmike) reported 56 minutes ago

  @VodafoneUK as a Vodafone pro2 customer with an ultra hub - why have they now sent me a hub 6 which is inferior but still charging me the premium price?

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 56 minutes ago

  did the math wrong. day 8 of no wifi, 3 engineers who never turned up and now being told it’s something completely different that won’t be resolved until mid next week earliest. definitely gonna cancel my account @VodafoneUK @vodafone @VodafoneGroup

• 
  Marko492 (@Marko_492) reported 58 minutes ago

  @VodafoneUK why is your wifi absolutely shocking, want to watch a video too bad your only option is 240p with stuttering. Why the hell am I paying for fibre 900, such a scam

• 
  Ed Sabella (@Ed_Sabella) reported 59 minutes ago

  @DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did

• 
  Stacey Edwards ☺ (@Staceyedwards29) reported 59 minutes ago

  @VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade

• 
  Richard Frame (@rafthemaster) reported 1 hour ago

  ***** sake @RoyalMail why are your staff so useless I told him LEAVE THE PARCEL then my signal cut out as @VodafoneUK are bad. Then he gives it to my neighbour which I don’t want! @AmazonUK this counts as NOT DELIVERED I’m not pissing around waiting for neighbour to be home

• 
  RomeCarter (@RomeJoness9) reported 1 hour ago

  @VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.