Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Brighton, Kingston upon Hull, Falkirk, Caernarfon, Southampton, Derby, Alloa, Edinburgh, Lewisham, Morecambe, Croydon, Bellshill, Birmingham and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Brighton |
Phone | |
| Kingston upon Hull |
Phone | |
| London |
Internet | |
| Falkirk |
Phone | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Rankin
(@DanielRno7) reported
@VodafoneUK I am sorry that is not my experience. @VodafoneUK do not value customer loyalty. Why can’t existing customers get the same deals as new customers ?
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Z Vally
(@zvally2000) reported
@VodafoneUK @VodafoneGroup - just close Vodafone UK Twitter. Rubbish! Using outdated template; asking us to do things via links > don’t exist. Check first. Connectivity really bad. Customer service by phone is good if phone call goes to Egypt, otherwise bad > you talk to students
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Dave Barnett
(@DaveBarnett89) reported
@VodafoneUK no signal this morning when will it be back up in sy4 area?
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Sarah
(@Sarahgrace53) reported
@VodafoneUK is there an outage is ss15 I have no wifi??
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Hallyu Doing
(@HallyuDoing) reported
@VodafoneUK when your customer service for gigacube opens at 8am I’m going to be calling for the 8TH TIME to have backup data added because of a so-called GLITCH that nobody can fix??? I pay £60 a month for unlimited data this is absolutely insane, can someone PLEASE help
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Vodafone UK
(@VodafoneUK) reported
@nishantsahai1 Hi Nishant 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Yashpal Dewangan
(@YashpalDewangan) reported
@VodafoneUK my internet is not working since last night, I am queue for customer service for more than 30 minute.... what a Monday morning start 😡
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Kash.
(@K4SHM0R3) reported
@VodafoneUK Do you plan to tweet out any information regarding the broadband outage? Some of us work from home and can't do our jobs if your service is down.
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Hallyu Doing
(@HallyuDoing) reported
@VodafoneUK every time I call I have to relay the whole situation to a new person, get data added, and then I’m told a ‘report’ is ‘filed’ and the problem would be fixed. ITS BEEN THREE WEEKS. this is insane. Fix my internet for the love of god. Nearly 6 hours on the phone to CS
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Lynn Bollan 🌈
(@LynnBollan) reported
@DanielRno7 @VodafoneUK Been with Tesco for years now, never had a problem. 🙃
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Servi02
(@SSidpara) reported
@VodafoneUK YOUR COMPANY ARE NOW LIABLE FOR DAMAGES CAUSED DUE TO BEING CUT OFF YET AGAIN OVER THE WEEKEND FOR THE 5th TIME OVER 4 MONTHS! NO ACCESS TO OUR PHONES IN A EMERGENCY SITUATION BUT YOU HAVE TAKEN OUR DIRECT DEBIT. WE WILL NOW BE IN A POSITION TO SUE YOUR COMPANY!
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Catherine Thomas
(@highlandgirl) reported
@VodafoneUK Low Battery... HELP!#VodafoneTreats
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J M Forbes
(@jmforbes) reported
@VodafoneUK A broken screen, that is a real nightmare.
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Elle Bain
(@elle_bain96) reported
@VodafoneUK Broken screen
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Liam Flanagan-Todd
(@ljft1812) reported
@VodafoneUK Hi there. Again I am trying to connect to your 24/7 chat which is not working
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Ethan Willamson
(@E523W) reported
Love being unable to work today because @VodafoneUK can't be bothered to provide a wi fi service
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Behind the Gammon Curtain, Plague Island Diary
(@F66Kurt) reported
@VodafoneUK So my Home Broadband is down again. Last time it was just overnight but still not back up this morning ??
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Z Vally
(@zvally2000) reported
@VodafoneUK @VodafoneGroup - just close Vodafone UK Twitter. Rubbbbbbish! Only using outdated template; asking us to do things via links which do not exist. Vodafone connectivity really bad. Customer service by phone is good if phone call goes to Egypt, otherwise talk to students
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK is there problems with your internet currently? I seem to have no WiFi!
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Adam Murphy
(@adamurphy89) reported
@VodafoneUK service down in SS5 area, known issue according to the network checker. Can you give any details? I WFH so any help would be great
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Jen Caine 👩🏼💻
(@Jencaine82) reported
from
Liverpool, England
@VodafoneUK hi vodafone can you help I upgraded to included entertainment package, had a message saying it’s ended when I was trying to set it up, and I’d get another message to set up but nothing? Website just says error all the time ? Don’t understand why? Help please
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Sᵗᵃʳᵍᵃᶻᵉʳ 🇬🇧
(@Rainbow_purple7) reported
@VodafoneUK Finished with you for good. EE and 02 are much better! Vodafone is the worst ever!
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Tony Deleay #JohnsonOut #FBPE #ProEU #FBPA #FBPPR
(@t_deleay) reported
@VodafoneUK , hello anyone there? Still no internet access in SS15, when will the issue be resolved?
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J M Forbes
(@jmforbes) reported
@VodafoneUK A broken screen, that is a real nightmare. #VodafoneTreats
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Keith Riley (he/him)
(@itskeithriley) reported
@RicRochardt @VodafoneUK @VodafoneGroup The sad thing is, I’ve had nothing but great service. I’ve been with them for 13 years (ish) and this is really the first time it has gone wrong. I upgraded broadband- service got even worse, upgrading phone, we will take the money but can’t supply the phone. Awful!
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MrPattisonTeach
(@MrPattisonTeach) reported
@VodafoneUK morning. Woken up without internet. No devices will connect. Internet light white on router. Wifi flashing red. No support available until 8 when wife has business call at 8. Please help.
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JBLXVITO
(@jblxvito) reported
@VodafoneUK 12 days and still new sim has not been actvated..emails,calls,chats all come to nothing. customer since 1987. appalling service
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Marco Pulvirenti
(@mpulvire) reported
@VodafoneUK when do you expect the broadband outage to resolve, what caused this?
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Tony Deleay #JohnsonOut #FBPE #ProEU #FBPA #FBPPR
(@t_deleay) reported
@VodafoneUK , what are the service issues in the SS15 area? I have no internet connection and it has not been available since 5 a.m this morning. Bit tricky to WFH with no internet...
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Vodafone UK
(@VodafoneUK) reported
@ManishA70231018 Hi Manish 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie