Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (61%)
• Phone (15%)
• Wi-fi (12%)
• Total Blackout (8%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Watford, Henlow, London, Harrow, Norwich, Belfast, Gosport, Glasgow, Croydon, Manchester, Newcastle upon Tyne, Caerphilly, Basildon, Birmingham, and Airdrie.

City	Problem Type	Report Time
Watford	Internet	2 hours ago
Henlow	Internet	13 hours ago
London	Internet	13 hours ago
Harrow	Internet	14 hours ago
Norwich	Total Blackout	15 hours ago
Belfast	Total Blackout	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tt (@tonyfraser24) reported 1 minute ago

  @VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order

• 
  Tamzin (@TweetsByTamzin) reported 3 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  Chloe Dannielle (@MsChloe96) reported 5 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  Yoganandu Pottam (@yoganandu) reported 6 minutes ago

  Hi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK

• 
  Bri Hammond (@big1481b) reported 7 minutes ago

  @VodafoneUK avoid this company shambles no customer support lies and no internet

• 
  Yunuvhuayem (@yunuvhuayem) reported 8 minutes ago

  Help me!!!! Vodafone Turkey is condoning violence against its customers.” @VodafoneUK @VodafoneTR

• 
  Yunuvhuayem (@yunuvhuayem) reported 10 minutes ago

  “I filed a complaint ten days ago regarding the violence my father experienced, but no solution has been provided. Despite having been a customer of Turkcell for 15 years, I never encountered such an issue before.@VodafoneTR @VodafoneUK @DellaMargherita

• 
  Graham Neden-Watts (@grahamneden) reported 16 minutes ago

  @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

• 
  Womaning (@thebarricade3) reported 17 minutes ago

  @athleticsmad41 @IsntWorkingPod @VodafoneUK Then he'll claim discrimination 'as trans' when he's sacked for poor performance/conduct.

• 
  cath (@CatheasthamMc) reported 22 minutes ago

  @VodafoneUK I need customer service assistance and I cant seem to get any. can someone help. #tobisntworking #cantcancelsubscription

• 
  Arun Hebbar (@ArunHebbar7) reported 22 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.

• 
  BritainAnon (@BritainAnon) reported 26 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  grace hooper (@messalinahooper) reported 28 minutes ago

  @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

• 
  Barry McGrath (@bazmeister) reported 36 minutes ago

  @VodafoneUK There is something really up with your network in Mayfair. So much latency.

• 
  Sanford Charles (@SanfordCha59884) reported 36 minutes ago

  @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

• 
  TheSacredEast (@inSacredZen) reported 36 minutes ago

  @VodafoneUK Our broadband service ends next week. We are vacating the property and We need a return label or QR code emailed today so we can return the router. Please note on the account that we have requested this before leaving the property. Thank you! Can you come back to me asap on this.

• 
  Gill R (@thespiralquirk) reported 37 minutes ago

  Dearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄

• 
  AB (@bally1001) reported 37 minutes ago

  @VodafoneUK is seriously terrible to deal with. 🙈🙈

• 
  Mike 'The Caretaker' (@MikeSparkes2) reported 39 minutes ago

  @VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi

• 
  Anna Maslowicz (@annamazz) reported 39 minutes ago

  @VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account

• 
  Langho Rovers (@langhorovers) reported 44 minutes ago

  @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.

• 
  AmeliaEdwards (@PyramidAmelia) reported 44 minutes ago

  @VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please

• 
  AlThePleb (@AlThePlebb) reported 45 minutes ago

  @VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?

• 
  Dean Jones (@dean_jones91) reported 45 minutes ago

  @VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!

• 
  Richard Kennedy (@RichardKennedy) reported 48 minutes ago

  @VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Zara Chaudhry (@Zarachaudhry52) reported 51 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 55 minutes ago

  Wow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!

• 
  Helen Woolf (@helenwoolf2) reported 55 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service

• 
  Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported 57 minutes ago

  @VodafoneUK Worst service experience .

• 
  blu’sfreepalestine (@tyskjamie) reported 59 minutes ago

  @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.