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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 66% Internet (66%)
  • 17% Phone (17%)
  • 11% Wi-fi (11%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Glasgow, Croydon, Stratford-upon-Avon, Newcastle upon Tyne, Coventry, Dublin, Dumfries, Catterick, Liverpool, Edinburgh, Chorley, Birmingham, Ilkeston, and Crawley.

CityProblem TypeReport Time
London Internet 8 hours ago
Glasgow Internet 20 hours ago
London Internet 21 hours ago
London Phone 1 day ago
Croydon Internet 2 days ago
London Internet 2 days ago
Full Outage Map

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • valkanelanights
    Diesel (@valkanelanights) reported

    @Iromg @VodafoneUK Stupid old ****

  • Ironwarrior73
    Ironwarrior73 (@Ironwarrior73) reported

    @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

  • CSensr81544
    CommonSensr (@CSensr81544) reported

    Already dumped @VodafoneUK I will not pay premium charges to support this action.

  • Wilboy82
    Chris Wilson (@Wilboy82) reported

    @VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!

  • geordiemammy79
    victoria Jones (@geordiemammy79) reported

    Is there an email address is can send a complaint to please, @VodafoneUK

  • Poots1Poots
    Robert (@Poots1Poots) reported

    @DavidPoulden @VodafoneUK @TNLUK I found out only tonight that the National Lottery is paying 10’s of millions to organisations which support illegal migrants. I have withdrawn my funds and closed my account.

  • Moomin_St3f
    Moomin_St3ff 💚🤍💜🎗🇬🇧🇮🇱 (@Moomin_St3f) reported

    Wtf? Another one bites the dust... @VodafoneUK @ThreeUK

  • jarekd
    Jarek (@jarekd) reported

    So got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???

  • CarolQuayl94328
    Carol Quayle (@CarolQuayl94328) reported

    @Iromg @VodafoneUK Yeah, I'm switching too - be careful, because some of the cheap carriers like Lebara run on the Vodafone network.

  • GoodKingLou
    King Louis XIII (@GoodKingLou) reported

    Cancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...

  • CJ8316758312135
    CJ (@CJ8316758312135) reported

    @DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...

  • orpip_3
    Robin Longstride (@orpip_3) reported

    @Iromg @VodafoneUK I ditched @VodafoneUK years ago - shocking customer service

  • CharlieChaddy
    Charles Chadderton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CharlieChaddy) reported

    @ZiaYusufUK Shut @VodafoneUK down. Nobody needs them.

  • ReformYorkshire
    ReformYorkshire (@ReformYorkshire) reported

    @MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

  • hywelsuchevans
    Hywel Evans (@hywelsuchevans) reported

    Just had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?

  • Orsassur2
    Or Sassur (@Orsassur2) reported

    @VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.

  • gin_mv
    England Expects (@gin_mv) reported

    @POPPY5217 @Iromg @VodafoneUK We've already cancelled. A damn sight cheaper and I'm not funding the invasion.

  • JaniceGaches
    Janice Elaine (@JaniceGaches) reported

    @POldfieldMusic @Iromg @VodafoneUK We don’t need reform to tell us this country has gone to the dogs anyone with half a brain cell knows it and if you can’t see it you’re the ones who need the help

  • RayWallis
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 Ray Wallis 🇬🇧🇺🇲 (@RayWallis) reported

    @Iromg @VodafoneUK I ditched them 10 years ago along with all the other big names, no customer care and all too big and greedy

  • DannyBee595
    Danny B (@DannyBee595) reported

    I've had such a frustrating experience upgrading with @VodafoneUK , I wish I hadn't bothered. The bloatware on the Honor Magic V6 is already horrendous, but then I have to contend with pre-ticked boxes to install even more of the crap in "Vodafone Appbox"... which can't be skipped or closed. So I've had to go through 3 (full) screens of apps which nobody wants and had to untick the apps which Vodafone conveniently (and sneakily) ticked on my behalf. This is a great way to ruin the arrival of a new phone, which should be a positive experience. My mood is already frustrated from this, that's before I even start to uninstall all the other crap that HONOR put on their phones. I remember the pain I felt when I got my last phone trying to get rid of the Vodafone bloatware, but 3 years on it is so much worse now. NOBODY WANTS THIS JUNK. You're ruining the experience of what is meant to be your main product/service. Poor show.

  • ToonCoyne
    ToonCoin🇬🇧 (@ToonCoyne) reported

    @VodafoneUK my payment rate goes up so you can give people sim cards and free airime that may be here to kill me? I've been a customer since a phone had external aerials. Guess what tell that clown in charge to **** off. As soon as I have time, Bye everyone I know will be told

  • PaperBundle
    Brown Paper Bag (@PaperBundle) reported

    @VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .

  • jaynepell
    Jayne pell (@jaynepell) reported

    @wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!

  • vanillaweb
    Paul Andrews (@vanillaweb) reported

    @SimonDanczuk @VodafoneUK United Kingdom • The government has paid mobile network operators for system support and rollout. Contracts totaling around £15.9 million were awarded to the UK’s four main operators to support the Emergency Alerts system for five years.

  • Matty75890250
    Matty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Matty75890250) reported

    @VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.

  • EuclidAlgorithm
    adyh (@EuclidAlgorithm) reported

    @Igenetix @Iromg @VodafoneUK No they didn't you stupid old ****.

  • lucindaslater83
    Lucy Slater (@lucindaslater83) reported

    @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

  • bigmickc22
    Michael C (@bigmickc22) reported

    @VodafoneUK what the keck is wrong with the connection in Glasgow. Sitting at 4G all day. This far on the whole UK should be 5G all the time. Poor service

  • BobGrumpies
    Bob Bluffield (@BobGrumpies) reported

    @Iromg @VodafoneUK Good for you! I wonder how many have done the same over this issue?