Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Folkestone, London, Batley, Camden Town, Guildford, Southwark, Trowbridge, Morecambe, Barnet, Warrington, Birmingham, Reading, Bradford, Basingstoke and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Phone | |
| London |
Internet | |
| Batley |
Phone | |
| Camden Town |
Internet | |
| Guildford |
Internet | |
| Southwark |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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WTSMEDIA_UK
(@WtsmediaU) reported
@VodafoneUK @CalEuanHopkins I’ve had the same problem. The issue is many of your emails say you can access your online account ???
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Dan Barker
(@DanPBarker) reported
@g__j @VodafoneUK So will it be next week by time call me or the week after. Maybe you will surprise me and contact me same day. You need to look how @OctopusEnergy run their customer services as you will learn a lot
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Dan Barker
(@DanPBarker) reported
from
Blindley Heath, England
@VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.
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fiona lauren hall
(@fionalaurenhall) reported
@VodafoneUK why do your rewards abs treats never work and yet I get constant messages to remind me to sign up?
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J
(@Niggasbedumbb) reported
@VodafoneUK why’s my data not working what am i paying unlimited data for
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Antonio Arch
(@antonioarch) reported
Seriously, @VodafoneUK?! 65p per text while WhatsApp was down worldwide? You suck (and that's not a compliment)!
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Josh Roberts-Law (TheGamersPerspective)
(@Afc_Josh12) reported
@VodafoneUK No i did it via in store as i never got the bag as they set up my adress wrong
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Dan Barker
(@DanPBarker) reported
@g__j Your customer service is outstanding. Comparing this to @VodafoneUK whom I was on hold for 56 minutes and then they cut me off. Shocking service by a company who does not put the customer at the heart of the company unlike octopus.
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Adie Morris
(@theadiemorr) reported
@VodafoneUK Wish they’d put as much effort as fixing issues as they do as tweeting. My get things solved. Crap customer service
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Alexander Kath 🏳️🌈
(@Kath_Alexx) reported
@SC_1287 @VodafoneUK Ah, the same service quality as here in Germany. #Vodaphone is ... well.
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TripleOstomate
(@damianb4821) reported
@han_80 @VodafoneUK Did you get a resolution? Loads of examples of all this.
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Mpmrsm
(@mpmrsm) reported
@VodafoneUK @VodafoneGroup @vodafoneuknews in SW4 6DH London and the network is appalling as keeps every 20 minutes.
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Ant
(@Anthonypj_) reported
@VodafoneUK ayo, whys my mobile data not working?
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Rachel Urban
(@rachelurban27) reported
Had the most appalling customer service from @VodafoneUK. 5 days without broadband. 5 hours on the phone to be told they cannot supply the service to us. Could have told us this 3 weeks ago.
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Aamnah Rahman
(@AamnahRahman) reported
It's 14 days @VodafoneUK since our internet was disconnected by an mechanical failure. Customer service is appalling. You have until the weekend to resolve, else going to another supplier and will complain to the communications ombudsman
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Mads⚫⚪⚫⚪⚫
(@hullfc09) reported
@VodafoneUK why is my mobile data not working? Paying for something I cannot use #sortitoutplease
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TripleOstomate
(@damianb4821) reported
@meade1422 @VodafoneUK I'm having the same issue. Common practice for them it seems
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Alex Feis-Bryce
(@Alex_FeisBryce) reported
Spectacularly bad customer service from @VodafoneUK. Cancelled an order made weeks ago without telling us. When we chase up the delivery of our router they say “oh, we cancelled it.” Now they tell us we can’t have internet for a further 9 days. Avoid! #VodafoneFails
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Cormac
(@CormacsThoughts) reported
@VodafoneUK Yes. I've tried resending the code multiple times. It sometimes (but not always) lets me enter a letter in the last box, but never in the first four.
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Aamnah Rahman
(@AamnahRahman) reported
It's been 11 days since @VodafoneUK mechanical failure which has cut our wifi. Still no resolve, appalling customer service. After this weekend will start to look for another supplier and complain to the communications ombudsman.
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CombatDefenceTeam
(@LondonCDL) reported
Worst service going from @VodafoneUK absolute shocking company. After waiting 3 weeks for replacement phone they just cancel with no apology
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Tracy
(@teggpegg83) reported
@VodafoneGroup @VodafoneUK That’s the problem & I was supposed to be contacted by complaints & a manager after my last call 4hrs ago. I have been fed lies repeatedly & you constantly blame openreach when it is your staff who have made constant errors and blame the staff before. 2006 I joined you!
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Adam Straw
(@realbryanlord) reported
@VodafoneUK can you tell me why my broadband has been down now for over 24 hours Account : 7038243684 and no one has called me back
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TripleOstomate
(@damianb4821) reported
@HoluHade Experiencing the same issue. Seems common practice for @VodafoneUK
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ITS THE UK BADDIE & DA BARBIE🇸🇩
(@safespace4Yew) reported
Why is it so difficult to get through to @VodafoneUK TERRIBLE SERVICES
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Peter Robinson
(@peatmossis) reported
After nearly 5 hours of mucking about with the useless online and telephone customer service dept at @VodafoneUK I finally got sorted after having to visit their shop in #Enniskillen who fixed the mess within minutes ! Who says that online is best #deluded #majorcomplaint
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cee bear
(@CaramelBear81) reported
@VodafoneUK is there an issue with the network as 4G does not seem to be working efficiently.
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Sanj Lal
(@sanjlal) reported
@VodafoneUK shocking service when you get a fibre go live date for 13-10-21 and for some unknown reason @WeAreOpenreach @OpenreachHelp cannot switch it until the 19th😡😡. #whygiveadateandnotcomplete
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🦇👻🎃 Terror Time Tim 🎃👻🦇
(@SC_1287) reported
@Crewesmissile @VodafoneUK Literally 1.5 hours I’ve just wasted. Every single option on the automated service that actually requires you to speak to someone just sends you a link to the digital chat & disconnects your call. Where are the actual humans on the phone? It’s a phone company for Christ’s sake
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Alex Feis-Bryce
(@Alex_FeisBryce) reported
@VodafoneUK I’ve been chatting to the customer service team now for more than two hours. It isn’t helping. I have no confidence that sending a DM will help.