Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Wi-fi (14%)
-
Phone (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Dublin, London, Hounslow, Normanton, Southampton, City of London, Glasgow, Edinburgh, Hook, Caerphilly, Hackney, Heckmondwike, Horsham, Croydon and Manningtree.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Wi-fi | |
 London |
Phone | |
| Hounslow |
Internet | |
| London |
Internet | |
| Normanton |
Total Blackout | |
| Southampton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Harris Siddique
(@harris_siddique) reported
from
Birmingham, England
@VodafoneUK pathetic network , have been complaining since jan no issue resolved . Support team is useless.frequent disconnections and low speed for unlimited contract . @financialombuds
-
Square
(@m3gasquare) reported
@VodafoneUK I am having trouble cancelling discovery plus
-
Kasbags
(@Kasbags) reported
@VodafoneUK I have a European roaming pass but can't make or receive calls. Was on bot chat for 2hrs ystrdy but told to come back after 4am as you had technical difficulties. Still no joy. Can you help.
-
steven sutherland
(@Stevenjs1875) reported
@VodafoneUK I’ve no idea how many…I don’t get to use the Call Screen since I’ve been waiting for your expert dedicated team to sort a simple porting issue. Your service has been shocking!
-
FreeHostingCloud
(@FreeHostingCld) reported
Hello @VodafoneUK . You have kindly sent our Ukrainian refugees a 'everyone.connected' 6month PAYG sim card with 20GB data / unlimited txts and calls etc. We would like to transfer an existing vodafone PAYG phone number to these new sim cards. But told we can't. Help?
-
Stefano Hatfield
(@stefanohat) reported
Hey @VodafoneUK enough is enough. When are you going to fix the issues in the W6 area that you said were due to a mast upgrade? More than three weeks and counting of next to no service and over a week ago you told me it would take two days. #notgoodenough
-
Matt Hardy
(@hardy_m) reported
@VodafoneUK I’m in LA with worldwide roaming and only getting 3G, is that right? It is agonisingly slow!
-
👛Chanel dreams ✨️
(@chanel_dreams23) reported
@VodafoneUK Broadband question. I'm in a new property with FTTP connection and I went with BT (big mistake) I've had nothing but issues, the landline they supply is digital voice that uses router which is no good if its not stable. What do you offer for FTTP connections?
-
steven sutherland
(@Stevenjs1875) reported
@VodafoneUK day 8 of radio silence. No promised updates and when I “dare” ask I’m confronted with customer service who are difficult or ignore my questions. When will all this be resolved?
-
Richard Edwards
(@REdwards) reported
After two weeks of pushing both @VodafoneUK and @WeAreOpenreach I’ve finally got my broadband (sync) speed back (approx. 43Mbps). There was a copper cabling issue between my home and the cabinet. As the customer, I shouldn’t have to manage this kind of infrastructure issue.
-
steven sutherland
(@Stevenjs1875) reported
@VodafoneUK You invite me to DM…and then subsequently ignore. Honestly…please sort your service out.
-
Siânbob Squarepants
(@TotalSmeghead89) reported
@VodafoneUK The issue has been constant for 2 months now. It's supposedly been escalated twice to your tech team but no one ever responds.
-
Gavin
(@Gav_008) reported
@VodafoneUK trying to use a special discount code online and it’s not working? Makes no diff to the price
-
Amol Ramdas Babar
(@babaramol01206) reported
@VodafoneUK What rubbish service Vodafone is providing to his customer No refund has received till now No help or inquiry has raised from their end
-
Jonny Davies
(@_JonnnyDavies) reported
@VodafoneUK your customer service is absolutely terrible. Been into store countless times and they have been helpful but solve my issue but this has been the case over months now. Also charging me for it to. Terrible
-
Paul Garrett
(@Paul10rtl) reported
@VodafoneUK customer for over 20 years, decided to upgrade. ent package not working, 6 hours on chat still not broke. Told me to wait 2 hours. 2 hours later & now no calls . 2 hours on chat & my account doesn’t exist. How bad can you be. My daughter needs to be able to contact me
-
tracey jones
(@twinmummy2002) reported
@VodafoneUK I am so disgusted, I got an upgrade for my husband today, put the sim card in the new phone and there is no service and says its not registered to a network. I ring vodafone to find out why only to be told it takes 24 hours to register, so now my husband has no phone
-
KathyR50
(@KathyRonson) reported
Anybody else’s My Vodafone down? Getting error messages @VodafoneUK ??????
-
The Queen Of Obsession
(@Stick_Pins) reported
Dear @VodafoneUK you’ve been zero help. 2+ hours ago you said you’d get someone to help
-
steven sutherland
(@Stevenjs1875) reported
@VodafoneUK @Wimbledon If I win, instead of the prize….can you just sort the phone issue you’ve caused? Still no news on any resolution or even my complaint.
-
Maury Shenk
(@mdshenk) reported
@VodafoneUK I know what is in my tariffs @VodafoneUK. The problem is that I have a UK and an international tariff and neither includes the Channel Islands. Particularly deceptive since Channel Islands numbers look like UK numbers. I'll just raise it with @Ofcom.
-
Tokolosh
(@Tokolosh63) reported
@VodafoneUK I’m trying to cancel my Discover + subscription on the Vodafone app, but it just says: Oops, something went wrong. Please advise
-
Sjaun Wong 💙
(@SjaunWong) reported
@VodafoneUK I've gotten so angry on the line that I started shouting and even swore once.I have never gotten this angry or felt this deflated,I am at the point of tears! For the love of God,can someone contact me to arrange a cancellation because I cannot do this any more...[pt2]
-
Dilanas
(@_dilanas) reported
@VodafoneUK I keep having an issue with my data not working at all even though I have 30gb left. Can’t even load YouTube, Instagram and so on the town. How do I fix this?
-
Jared Lee
(@sciencejared) reported
@VodafoneUK I want a number for a human on a complaints team. Rather than fix my connection, the tech team decided it's easier to just close the ticket. I clearly instructed them not to do so
-
Micca (imicca)
(@officialimicca) reported
In 2022, UK mobile network operators completely abandoned 3G network. In 2012 when I was using my 3G for internet, I could easily stream youtube video, nowadays once network drops from 4G/5G to 3G - I basically have no internet at all. This is absurd. @VOXI_UK @VodafoneUK
-
Sjaun Wong 💙
(@SjaunWong) reported
@VodafoneUK I have had issues for the last 5 months (since joining) I have had upwards of 50 calls. Just this week I have spent 9hrs trying to resolve an issue. I've now asked to cancel and have been blocked 5 times to speak to your complaints team. ...[pt1]
-
Stefano Hatfield
(@stefanohat) reported
from
Hammersmith, England
@VodafoneUK Hello? Please don’t send me a generic form. Just… Tell me what’s going on. And when it will be fixed l. Treat me as if you care I’ve been with you for two decades @vodafoneuk
-
Vanessa 🇬🇧🙏🕊🇺🇦 🌎
(@Vnesstt) reported
@VodafoneUK what the hell happened to this company. One of the worst customer services.
-
Jessica
(@jessicawrennall) reported
@VodafoneUK is something wrong with the 4g connection?! I'm connected to it, got full signal but my internet won't work/is super super slow at loading things, surely this isn't right