Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (63%)
-
Wi-fi (13%)
-
Phone (12%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Oldbury, Bradford, Newport, Birmingham, Glasgow, London, Caerphilly, Lanark, Manchester, Bristol, Hammersmith, Oxford, Barnet, Chatham and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Phone | |
| Bradford |
Internet | |
| Newport |
Wi-fi | |
| Birmingham |
Phone | |
| Glasgow |
Phone | |
| London |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah N 🇺🇦 💙
(@S_Neth) reported
@waynecoxon @VodafoneUK Oh lord, that’s terrible service. Hope you get it sorted, Wayne.
-
Jim Flowers
(@Flowers_Jim) reported
@VodafoneUK @whybgqgpmm1 Wouldn't bother Ben... I did the same yesterday, was assured I'd be sent the new router and kit... turns out I just received a booster for my existing router and a usb dongle. Can I get live chat to resolve, nope! only option to cancel. No on hold for 40 mins on phone...
-
Conor Swifty
(@ConorSwifty) reported
@VodafoneUK Thank you to Illy who works for the Billing Team as I had a issue with no payments would go through at all by automated service. Illy helped me out with these texts I get from Vodafone saying I owe £212 and I don't owe nothing so she raised it to ?
-
Matt
(@alsothisman) reported
@VodafoneUK hi, my phone no changed from pay as you go to pay monthly today, so I could keep my old number. Since this morning I’ve had no signal (restarting my phone doesn’t help) which apparently should only last 20 mins. I can’t call Vodafone as I have no signal. Can you help?
-
Alex H-M
(@Pieford) reported
So yeah, if you get a circular from @CityFibre or @VodafoneUK saying you can get superfast internet for £30 a month, don’t bother. It’s probably not even plugged in and they’ll keep stalling you and not actually fix it as quickly as they definitely can.
-
Greguar
(@Gregory92993723) reported
@VodafoneUK Could you please confirm that you have a 14 days no return policy? If yes, could you ensure this is on every receipt you issue to your customers.
-
Marie Matthews
(@Marieanne1) reported
@VodafoneUK good afternoon, for some reason the blue light card discount code is not working in the promotional code box when I try to checkout on an upgrade. Any help would be gratefully received.
-
merrygoround
(@merrygo98596562) reported
@VodafoneUK activation for new broadband service supposed to be on Wed 5 Oct, still waiting today is 7th Oct. Sent Twitter messages backwards and forwards, still no luck! Beginning to regret that I changed providers.
-
sevgi tekin
(@sevgitekin10) reported
@VodafoneUK DAY 8 without service!!!This is the worst customer service that I had to deal with. Never complain about anything but here it’s unacceptable. Need the service and my number back to work and you don’t seem to take care of this. I’m opening a dispute against Vodaphone.
-
ElsDijkstra65
(@ElsDijkstra65) reported
@VodafoneUK how about doing pay as you go with a preloaded £10. The cost in the supermarket will be £10 to buy but at least the potential customer does not have to jump through hoops right away to use it. Works well in other countries so why not here? #customerfriendly
-
Dan RD
(@keeprightdan) reported
@currys @VodafoneUK I've just been told that Vodafone customers who have purchased through Carphone Warehouse get a poorer quality signal than those who have purchased directly. Is this correct? Thanks
-
Lisa White
(@LisaWhi87252619) reported
@VodafoneUK Really disappointed with your retention team, rang to upgrade, they were very unhelpful, gave me 1 option which was not good then sent me my PAC code! It is sad that I can get better deal as a new customer with a third party company, I have been a loyal cust for years
-
Paul Greengrass
(@Mcscrawl) reported
@VodafoneUK New broadband customer. Terrible so far. Was meant to be connected on 15th September but there were problems. Was told I’d receive compensation of £5.04 for each day that I was not connected. Finally connected this week on Monday 3rd October.
-
Alex H-M
(@Pieford) reported
I would never, ever recommend @VodafoneUK or @CityFibre to anyone after these issues. The only reason I switched from Virgin, which had never had any issues, was the promise of 1GB down AND up. Virgin’s upload speed is rubbish.
-
Michael P Walker
(@MichaelPWalker5) reported
@SamMuirGuitar @VodafoneUK Vodaphone was Pareteum Corps. main customer and Pareteum provided this service. Pareteum is bankrupt and Vodaphone is working hard to replace it. Good luck with the transfer.
-
Paul Greengrass
(@Mcscrawl) reported
@VodafoneUK Received email saying: Just to confirm, as we were able to get things back to normal within 2 working days, the compensation credit we mentioned in our previous message doesn't apply. Two days?? I’m owed 17 days of compensation. I will cancel if I don’t receive it.
-
Stephen H. Ashworth
(@AshworthSH) reported
@VodafoneUK Is it possible to get (buy/rent) a fixed IP address for a Vodafone data SIM? If not I need to cancel my contract and find a provider that will allow it.
-
Alex H-M
(@Pieford) reported
After nearly 2 full weeks of painful chasing from @VodafoneUK and @CityFibre, today was the day some engineers finally came round to run the cable to the cabinet. The “gigafast” internet is still not working. At all.
-
Lisa White
(@LisaWhi87252619) reported
@VodafoneUK Really disappointed with your retention team, they were very unhelpful, gave me one option which was not good then sent me my PAC code! Asked about SIM only, still no good. It is very sad that I can get better deal as a new customer with a third party then with you 😔
-
jai shri ram
(@Drmanikmathur) reported
@VodafoneUK was promised to receive a postage bag last Saturday but still nowhere ? How can I send my upgrade back because now that I have requested for returns the stores are also not accepting. Please help please
-
MAK
(@maryannekeegan) reported
@VodafoneUK @VueHelp help?£
-
Georgia Violet ✨
(@GeorgiaViolet2) reported
@VodafoneUK the WORST phone company !!! I repeat the WORST phone company !!!!
-
Dan RD
(@keeprightdan) reported
@VodafoneUK Hi, I've got a transcript from a customer adviser stating that at busy times, the direct customers get preferemtial treatment.
-
Wayne Coxon
(@waynecoxon) reported
@VodafoneUK Your customer service has hit a new low. You’ve discontinued all services to my 70+ yo parents and have made them wait over 10 hours on calls while you work out what you’ve done wrong. All because they wanted to buy more services from you!
-
sion phillips
(@sionp) reported
@VodafoneUK 114 minutes online chat from asking to raise a complaint to complaint being opened. How can you call this acceptable? It's almost like you don't want complaints raised
-
Vodafone Group
(@VodafoneGroup) reported
@StepOutStayOut Hi, if you could please unblock @VodafoneUK they will be able to help you with this. They are aware of your issue.
-
Liam Casey
(@liam_casey1987) reported
from
Settle, England
@VodafoneUK worst customer service award 🥇 well done
-
MAK
(@maryannekeegan) reported
@VodafoneUK @vuecinemas vue pass site not working taking ages to load and failing when trying to redeem my VeryMe rewards promo code. why?
-
Rachel Hayter
(@Tomnoddy34) reported
@VodafoneUK my dongle was delivered today but the sim card was missing, how do I get in contact for help?
-
Mark Wrangham
(@Belugekko) reported
Why is dealing with @VodafoneUK so excruciatingly awful. An online service that is glitzy paper covering an unusable mess of a system. I spend my time on chat queues every time I need to do anything. Even the shopping cart doesn't work! Do you actually sell phones and services?