Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Coalville, Croydon, Glasgow, Wolverhampton, Hammersmith, Southwark, Manchester, Newton Abbot, High Wycombe, Brownhills, Hayes, Southend-on-Sea, Henley on Thames and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Coalville |
Internet | |
| Croydon |
Internet | |
| Croydon |
Phone | |
| London |
Internet | |
| Glasgow |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tam Paul-Worika
(@TamDiman) reported
@VodafoneUK Hi, any updates on the Broadband outage in E9?
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Reece Wood
(@Reece_Woood) reported
@VodafoneUK Already have no reply, also Tobi is broken 🪦
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Kate Haskell
(@KateHaskelltv) reported
@VodafoneUK give us humans to talk to! I have just spent over 90 minutes trying to sort a problem over “chat” that could’ve been sorted in 10mins actually talking to someone. This is not progress. Been with u 20yrs but makes me want to leave.#servicefail
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✨-sarah-✨
(@sezzim) reported
STILL no response from @VodafoneUK ! Appalling customer service. Please respond to this. I will be contacting ofcom about the shockingly poor internet and leave of reply from you. Absolutely fuming 😡
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Dan Plant
(@DanPlant) reported
@VodafoneUK I know it isn't - this is why I phoned them and waited 2 hours. I tried the webchat and it also had a 2 hour queue. So this hasn't really been any help.
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Aiden Shiva
(@aidenshiva) reported
@VodafoneUK **** you from India... I very disappointed.... Get lost
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Smit Mehta
(@Smit_mehta27) reported
@VOXI_UK @VodafoneUK I always wanted to have a voxi since I got to know about it. I had advised and asked all my friends to change to VOXI even before I got it. Day before yesterday I got my VOXI sim and next day, I lost network and signal & its not working #badservice #Vodafone
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deej 🌻
(@deejatross) reported
@VodafoneUK I’ve already upgraded about 5 days ago- but my new device hasn’t been delivered and no one seems to know what I’m talking about when I call up. I just wana cancel it. And go sim only. Been on hold for 32mins
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Ian Stanley
(@IanStan33065746) reported
@VodafoneUK Can someone please explain to me how a victim of fraud due to poor controls at Vodafone actually gets to speak to someone in the Vodafone fraud department? Your website clearly states that I should be contacted within 7 days of reporting, I haven’t!
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Bitcoin Panjab 🚜⚡️
(@BitcoinPanjab) reported
BREAKING: British telco giant @VodafoneUK has reportedly plans to auction the world’s first Short Message Service (SMS) in the form of a nonfungible token (#NFT) on Dec. 21.
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Cat Frost
(@CatFrost8) reported
@VodafoneUK hi. How come your best fibre broadband deals are only available to new customers? I am a new customer to fibre but not to Vodafone. Wondering why you haven’t offered me an upgrade?
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rachel bevis
(@rachiebee) reported
@VodafoneUK why is your Internet service so bad? Outage in Hackney and can't do any work.
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Andy Somers
(@AJMSomers) reported
@VodafoneUK Probably wouldn't work in SN16 postcode, a bit like your 4G service for the past 2 weeks plus
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Kᗩᖇᕮᑎ🥂
(@GinMum) reported
Trying to use my PAC code to leave @VOXI_UK to join @VodafoneUK but says pac code rejected! Can you help? Thanks
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Ed's dad #goinghiking #goneskiing #campervanlife
(@emjaykays) reported
just how much worse can the @VodafoneUK service get. I upgrade same deal they cut off my Amazon Prime. 35 minutes on the phone listening to endless Xmas nonsense. ChatBot is giving server errors. Cant chat or talk to anyone! After 10 years I'm done off to @EE
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Bridget
(@bridgetP78) reported
When you go into a @VodafoneUK store to get information on an order and they can’t help and give me a wrong number for customer services. Not great customer services from a service. Ordered cancelled 🖕🏻
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aphel
(@itsaphel) reported
@VodafoneUK Still having the same issue today (but error code 5603 this time)
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theresonly1mrst
(@theresonly1mrst) reported
@VodafoneUK where is our network coverage? Your tech support said Friday 8pm latest after 4 day outage with no prior notice? Lone healthcare workers in rural areas? Please let me know what’s going on?
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Raibeart Mòr 🇺🇳 🏴 🇧🇮
(@LewisLettR) reported
@VodafoneUK I don’t know what this means. I reported, you sent new sim, new sim doesn’t work for reasons @VodafoneUK doesn’t seem able to explain. I fly tomorrow on business. I’m out of time. I haven’t been able to rely on your service.
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Jules
(@julestheitguy) reported
@VodafoneUK I mean the query isn’t really related to the order is it? I’m asking is MyVodafone broken? Is your chat service broken?
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Lulu
(@luluthv) reported
@VodafoneUK broadband down in E9 since 2.30pm... can you share an update?
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Raibeart Mòr 🇺🇳 🏴 🇧🇮
(@LewisLettR) reported
@VodafoneUK Only solution offered is to send a text with a confirmation code to phone I lost. Nonsense and going in circles.
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Joseph Coyle
(@zonaljoe) reported
@VodafoneUK so I get a text giving me unlimited data but can't access veryme because of the app. Any help?
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Mo Miah
(@Truthfulwan) reported
@VodafoneUK I have been without internet connection since 14:30 today. Vodafone told me it will take couple hours to fix. Still no connection! This is ridiculous! I've had to use my phones data.
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Phil
(@PhilSheehanLP) reported
@VodafoneUK I don’t want to deal with a bot. Two weeks of explaining the same crap to customer service agents who promise to call back and then never do is wearing a tad thin. This needs escalating to someone who WILL keep their promise to resolve the issue
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Raibeart Mòr 🇺🇳 🏴 🇧🇮
(@LewisLettR) reported
@VodafoneUK Tried all and received email saying can’t do the swap, shop says can’t help because it’s being done online, online chat doesn’t work and nobody picks phone. Still no service. Very frustrated.
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Raibeart Mòr 🇺🇳 🏴 🇧🇮
(@LewisLettR) reported
@VodafoneUK I reported my phone lost. You sent me a replacement SIM and said that I can activate it once received, now I am given these strange explanations for why I am without service for days. And still no solution.
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Lulu
(@luluthv) reported
@VodafoneUK I'd love to. But I'm not the account owner. I just live there. And without veryfying the account details you don't want to tell me about the outage!
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Ed's dad #goinghiking #goneskiing #campervanlife
(@emjaykays) reported
@VodafoneUK I Tried but gave up. The balance of your site has shifted significantly is now 💯 % about sales not people. It never used to be. I can’t even get through to give my notice.
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Rocci-Boy
(@rocciboysnr) reported
@VodafoneUK sort your automated service out. I just to leave and want my device unlocked, simple