Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Middlesbrough, London, Birmingham, Cardiff, Halifax, Didcot, Caerphilly, Fulham, Bristol, Newport, Witney, Newham, Newport, Basingstoke and Whitchurch.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alastair H 🇪🇺🇺🇦
(@houssalastair) reported
@adamboultonTABB @VodafoneGroup I use @VodafoneUK for 4G internet (only decent signal) but their website and related procedures are extraordinarily poor. You’d think a comms company might be quite good at comms, but no.
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koosk
(@StevenMcCue4) reported
We could talk to Neil Armstrong who was on the moon in 1969, however half of the main route from Dundee to Glenrothes has no signal at all @VodafoneUK
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Glenn Ashley
(@GAimages) reported
@VodafoneUK my screen packed up on my phone today, just gone black, its not even 2 years old I think. How long will this take to be fixed or replaced? Can it be done in store, or should I cancel my contract and go elsewhere, I need my phone for my business
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Belal
(@wayfarer_1986) reported
@VodafoneUK That’s ridiculous you’re trying to sell a phone that’s a few generations old for £30 a month!? (Plus upfront cost) - what are people supposed to do with 2GB - take this nonsense down.
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Kev Brown
(@Kevbrown51) reported
@Salfanackerpan @VodafoneUK Gave up with them years ago. Now use GiffGaff, rarely have any issues, cheap rates, £6/month for unlimited calls & texts plus a decent amount of data.
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Mark van Lieshout
(@vanlies) reported
@VodafoneUK That’s such a bad deal for a 3 year old phone and only 2gb in data.
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Barry Coyne
(@barrycoyne) reported
@VodafoneUK Hi Nisa, yes that's the form I used. Haven't used advantage scheme for a couple of years (contract just ended) but I have been a Vodafone customer for a long time & it has always worked before, and I'm not aware of anything having changed
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Fiona
(@2307Fiona) reported
@VodafoneUK I have a curve tracker for my dog, the collar clip is broken so I can no longer use it. Are you likely to sell the accessories for the curve again ?
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Richard Hilsley
(@RichardHilsley) reported
@ladbrookegrove @VodafoneUK I know that feeling great service when speaking to uk agents soon as you go offshore disaster
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NeonSparks Gaming
(@NeonSparks2022) reported
@VodafoneUK It says up to 60mbs, I used to get that speed now it's slow all day until people are sleeping. Like I said your masts are over subscribed! You need to fix this issue build more transponders or speed up 5g. I definitely will be leaving soon as I'm out of contract. 👍
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kat "diabolical genius" evans
(@Tangotastic) reported
@VodafoneUK It was super fast, turns out you can't fix it with out me waiting ANOTHER 24 hours so it's cancelled, I'll go somewhere more reliable.
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Sib
(@Film2240) reported
@VodafoneUK That’s awesome. Is eSIM support available on PAYG and Pay monthly or just pay monthly deals only at this time?
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Dave Watkin
(@drw2803) reported
@VodafoneUK took 40 minutes in the phone to a non English speaker to cancel my broadband contract following and abortive installation by city fibre. How close I was to disaster. On the plus side, BT were great.
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Saif Al-Islam
(@Saif1349) reported
@VodafoneUK Well, I DM'd and got a bot and not a person. It really would make more business sense to retain me for another 18 months on giga cube and cancel the last two months,more money ,too,but really does look like I'll be switching to EEs 5g broadband.👀
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NeonSparks Gaming
(@NeonSparks2022) reported
@VodafoneUK I have 4g+ with 5 bars(full signal) I shouldn't be getting such low speeds! I'm paying for faster speeds. Maybe it's time for me to leave Vodafone. Every other operator has 5g here now and I'm stuck on an over subscribed network with low speeds thanks Vodafone 👍
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK so apparently there has been a system error at Vodafone which has cancelled everyone’s orders in the uk from Saturday 🤔 not buying that at all , time to leave absolute shocking service 👋🏼
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Matt Dobson 🇦🇺🦘
(@EddyDobson) reported
@VodafoneUK Lol Im sharing the love.. Pull your @VodafoneAU team into line because they’re the worst business in Australia it will only rub off on the brand Worldwide when they rip me off.
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s #19
(@ladbrookegrove) reported
@VodafoneUK Trash network! As soon as my contract ends I won’t be coming back
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Simon
(@sjward06) reported
@VodafoneUK Hi are there any plans for Apple Watch cellular to support international roaming?
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roger humphreys
(@rogerhu65423464) reported
Customer service at @VodafoneUK is an absolute joke. Definitely won’t be renewing my contract. 20 years coming to an end
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
@VodafoneUK please stop showing your ridiculously oversimplified External Cephalic Version ad. ECV is NEVER easy or quick. Practitioners are stressed and parents are scared. The overly optimistic ad is not helping.
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Chris Marsden
(@ChrisM18) reported
@adamboultonTABB @VodafoneGroup All I hear about @VodafoneUK is bad stuff
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Darren Clark
(@DarrenClark1971) reported
Two weeks now without my @VodafoneUK broadband at home. Little to no help whatsoever sorting the issue. Open Reach came and went, the phone line is fine and the router has failed. Still nothing, just weak promises & apologies. Beyond appalling service, truly shocking. #Vodafone
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Vodafone UK
(@VodafoneUK) reported
@EddyDobson Hi Matt 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Ⓑrian Ⓝaylor
(@banaylor) reported
@VodafoneUK My landline isn't working, hasn't been for days. I've waited over 1hr+ no one answers on 191. Your online chat directs me to a webpage to call 191. Please fix my landline 01908 646720 #bonkers #CustomerServiceFail
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Supersonic_Marty
(@MartinWeir16) reported
@VodafoneUK is there ANY chance of the outage in my area being fixed at any point tonight?..Had no broadband for 4 hours now...This is not the first time lately theres been a problem..recently switched to vodafone from another provider but beginning to think its worse...??
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Ayman64
(@64Ayman64) reported
@VodafoneUK Unfortunately, your company was the last company in the world two and a half years ago, and you did not know how to fix the network
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Thea Colledge
(@TheaColledge) reported
@ben_applebaum @VodafoneUK If you ordered it since Friday afternoon there's a problem with the website and orders. I found this out after 90 minutes on online chat today, trying to track down an order that turned out not to have been ordered at all.
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Dan shaw
(@bikemaddan) reported
People don’t use @VodafoneUK they literally lie to you to try and close a complaint
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Jack🏴
(@JackMDunbar) reported
Never ever ever experienced such bad customer service and interdepartmental communication than w/ @VodafoneUK. Also, if I listen to this ******* Jess Glyne song on hold one more time I’ll take a boom box to their HQ and have a sit-in-protest