Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Batley, London, Edinburgh, Waltham Forest, Glasgow, Didcot, Royal Leamington Spa, City of Westminster, Blackburn, Birmingham, Workington, Slough, Cleator Moor, Manchester and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| London |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| London |
Internet | |
| Waltham Forest |
Internet | |
| Glasgow |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jorge Lugo
(@Joluande) reported
@VodafoneUK hello. My internet has been down since 10am this morning. I have not been able to work. Can you please give me an update on the status of the issue? The fault ref is 604153. Thanks
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Garry Potato
(@boboshady) reported
@wicksta @O2 @VodafoneUK "I'm joining O2 to get a better signal" isn't something you see every day.
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dominic field
(@essexlad2009) reported
@VodafoneUK wow how is the Internet so bad, having to walk an hour and a half at 1am in the morning is not fun!
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AsadKhan366
(@AsadKhan366) reported
@VodafoneUK why is the Internet speed so slow today?
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rab
(@xrab_) reported
@VodafoneUK are the WORST broadband providers in the UK. Hands down. No Internet for more than 3 hours and 2 of those spent doing troubleshooting and STILL no answer after online chat and phone chats. Joke. Never ever go with them.
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Sue Lightfoot
(@MrsFoot44) reported
@VodafoneUK Hi...its home broadband. No service for 3 days now
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I am the walrus
(@davidcaplin46) reported
@VodafoneUK the downside of homeworkers means they don't talk to a boss when a customer tells them he's loyal and family will leave and lose 8k in tow because they want to sell me a new gimic and upfront for a phone that was cheaper brand new than this one I have now #vodafail
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Oliver Waller
(@skulksaround) reported
from
Lambeth, England
@VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp
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Stephen Welch 🐝
(@IamSteWelch) reported
I’m absolutely fuming with @VodafoneUK right now! On the phone via web chat from 7:51 PM to 10:05 PM only for the web chat team to pull the wool over my eyes! Not access to transcript, payment taken and then no means of returning to chat! Very unhappy Customer right now #pissed
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Hotmelt
(@Hotmelt3) reported
@VodafoneUK rubbish broadband.i want to leave.unbreakable broadband broken for the 3rd time in last 6 weeks.i want my contract ended free of charge as you promised.
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Robert Cathles 🇪🇺🏳️🌈
(@rjc_uk) reported
My Vodafone Sure Signal just popped and now makes a rattling sound, so probably fuse inside is gone. This is a known issue with these devices. Vodafone are turning them all off this year anyway. Just sad because I don't have great signal in my flat! @VodafoneUK
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Karl Ellisdon
(@karl5280) reported
@VodafoneUK Also sent a complaint no response
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Greg Collins 💙
(@ibikeheathfield) reported
Hey @VodafoneUK why is it almost impossible to get hold of anyone in order to cancel something?
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Jan Gullu
(@JanGullu) reported
Is anyone else having problems with their internet connection with @VodafoneUK ? Fed up of this service. 😡😡
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Dan
(@Danuals) reported
@virginmedia without doubt the worst customer service I've encountered. simple task of cancelling my contract. retentions tried to woo me, failed. signed up to @VodafoneUK broadband only deal for £21.95 easy install and works great! retentions tried again, failed but signed me
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John Cartwright
(@Johncartwright1) reported
@VodafoneUK instead of sponsoring everything under the sun, can we have a broadband provider that actually provides a service. Work at home, 4 times today the Internet has stopped working. @weymouth @dorset
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george fletcher
(@saagifletch) reported
@VodafoneUK still no wifi in SE5 , is there a network problem with the area
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Jorge Lugo
(@Joluande) reported
@VodafoneUK internet has been down since 10am this morning. Not sure why #Vodafone takes so long to resolve this issue
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Jorge Lugo
(@Joluande) reported
@VodafoneUK the whole day without internet at home in SW2 and Vodafone keeps giving me diff reasons for the fault. I need to work from home which I have not been able to do. Such a bad service. I should’ve stayed with EE
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Park
(@Winterdown756) reported
@VodafoneUK My advice to all is on no account use Vodafone. I raised a complaint last Monday 5th July and was told that I would get a response within 5 working days. Absolutely nothing.
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Stuart Mills
(@smevergance) reported
@VodafoneUK @VodafoneGroup Maisie - I'm sure you can confirm my details from all the previous DMs. I think we should resolve these issues on this public channel, so that people can understand just how bad the @VodafoneUK support process is ...
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Jason Auburn
(@jason_auburn) reported
@VodafoneUK I have a problem with my router and I know its the router but you refuse to provide me with a new one. Can I cancel or do I need to go to @Ofcom
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Stuart Mills
(@smevergance) reported
After two weeks, numerous calls, tweets, emails, chat sessions, I still have two issues that @VodafoneUK can't resolve. I've repeated MULTIPLE diagnostic steps without success. At what point does @VodafoneGroup take this seriously and get things fixed??? #badservice
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Jono
(@JP_CAFC) reported
@EE claims to have the best coverage but the last 2 places in London I've lived has the worst signal. Time to move on I think. @VodafoneUK got any deals?
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Gemma Davenport
(@gemmaldavenport) reported
I have applied a bundle on a path account and there was an offer to get 3 x data for 3 months, number and words were said but quickly and didn’t hear them properly, can’t get through to cs, help! @VodafoneUK
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Mark Spratt
(@SprattMark) reported
@VodafoneUK @Mickyc147 Don't waste your time relying they are utterly crap and I had a similar message and.... nothing! Just a PR stunt to infer that they care....and they don't !
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Opinionated Drew
(@andylpl76) reported
@VodafoneUK 9 lines for 10+ years & no deals om renewals. Business account with off shore customer service. Whats the point in me staying?
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Oliver Webber
(@Violino1567) reported
@VodafoneUK I have an issue with my phone struggling to connect to 3G. How can I tell if this is an issue with the device itself or a network problem?
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Paul Manning 💙
(@PaulCManning) reported
Hey @VodafoneUK seems Visual Voicemail doesnt work over WifiCalling - this is critical - we don't leave the village (mobile blackspot) due to WFH so don't see a mobile signal for weeks at a time! You need to fix this! Dialing 12152 to switch back... 😢
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Bobski
(@bob_457) reported
@VodafoneUK receive message from #vodafoneuk telling me time to upgrade .. I contacted customer service to be told I have to pay a charge ! Been Vodafone customers for many years … not paying to renew ,will seek alternative provider !