Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/01/2026 08:00

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Basingstoke, Whitchurch, London, Harringay, Hackney, Coventry, Northampton, Birmingham, Guildford, Slough, Halifax, Newham, Paddington, Worthing and Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomWhitchurch Internet
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomHackney Wi-fi
United KingdomCoventry Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mydebtadventure mydebtadventure (@mydebtadventure) reported

    @VodafoneUK @TEkalf The reason you can’t get through is that you have to talk to tobi first and they never understand what you want after asking you.

  • JamesHodder3 James Hodder (@JamesHodder3) reported

    @VodafoneUK 2nd period this week without Internet. Not great when we have to do some work from home any chance of getting a permanent fix rather than a bandage for a few hours?

  • YvieCrocks5 Yvie & Layla. (@YvieCrocks5) reported

    @VodafoneUK @graceblakeley Thanks but I was referring to historical issues which have since been resolved.

  • BadgerWater Jack Water-Badger (@BadgerWater) reported

    @graceblakeley @VodafoneUK Holy crap they are the absolute worst. Like digital mafia operation crossed with an abusive ex

  • duncagoodfellow Duncan Goodfellow (@duncagoodfellow) reported

    @VodafoneUK Done. BB upgrade. Told equip wld be sent. It wasn’t. Told by Openreach it was working. It wasn’t. Told a sychronisation prob..called & cut off EVERY time. Still not working. Chat: a “line problem” & be fixed by today. Not. Been continually lied to…

  • engleitt Mark (@engleitt) reported

    @ali_woo_ @VodafoneUK Same here, NR32, can't work from home, losing money every day. #vodafonedown please fix asap

  • originalblez Originalblez (@originalblez) reported

    @BigSighZ400 @VOXI_UK @VodafoneUK Looks ok - builds on Three network, which I haven’t found to be great. No 5G either. A lot of data but Voxi offered uncapped video streaming. I’d probably still stay Voxi wins.

  • NicholaMillings Nichola Millings (@NicholaMillings) reported

    @VodafoneUK come on Vodaphone, an automated message to say broadband technical issues but nothing on your website??

  • stephen_bolam Stephen (@stephen_bolam) reported

    @ForeverAloneBe @VodafoneUK yep and there chat thing is hopeless, the bot is just useless.. wished I'd never Ed signed up to them now

  • TomMitc91230160 Tommym44 (@TomMitc91230160) reported

    For the last 6 days we've had internet for 3.5 of them ; and no indication from @VodafoneUK of when the service will resume. Appalling customer service.

  • sesserella Sesserella (@sesserella) reported

    I've woken up to no internet for 4 out of the last 6 days. @VodafoneUK how do you think that is acceptable service?

  • theadiemorr Adie Morris (@theadiemorr) reported

    @VodafoneUK What a joke. Here I am chasing @VodafoneUK again to fix my issue and they can’t be arsed to do anything. Bag of shite service. When does my contract end? Not soon enough

  • Ian1988 Ian Martin (@Ian1988) reported

    @VodafoneUK No broadband for a lot of customers in Lowestoft still and not even an update from the company. It has been down for over 24 hours now. What’s going on?

  • BarryElli0tt lambrettalad (@BarryElli0tt) reported

    @VodafoneUK It's now been down for 2 days AGAIN!

  • BarryElli0tt lambrettalad (@BarryElli0tt) reported

    @VodafoneUK How about a FIX MY INTERNET app! 😡😡 So far in the last week it's been down more than working

  • sesserella Sesserella (@sesserella) reported

    @lowjournal there is a major outage of @VodafoneUK broadband that is affecting lots of customers in Lowestoft. Perhaps you can help get to the bottom of this because Vodafone haven't been able to?

  • _sstrange Stranger (@_sstrange) reported

    @VodafoneUK 1) Hi, could I request the contact details for the CEOs office please. My account had been broken, I've been charged and not refunded for a line I'm not liable for and your automated system keeps moving my phone to pay and go then requesting a huge bill despite...

  • BarryElli0tt lambrettalad (@BarryElli0tt) reported

    @VodafoneUK So this is the track record for @VodafoneUK working, not working for 2 days, working for 2 days and now not working for at least 2 days!

  • _sstrange Stranger (@_sstrange) reported

    @VodafoneUK Hi Tom, not a single person out of the dozens join dozens I have spoken with at Vodafone have been able to help. Can I just get the contact information please?

  • neerajadjoshi Creating Life with colors (@neerajadjoshi) reported

    @VodafoneGroup @VodafoneUK worst service @youbroadband Trying to connect with you from last 4 days.. pathetic

  • sumatsgottagive John Kemp (@sumatsgottagive) reported

    @graceblakeley @VodafoneUK Can't abide their policy of constantly offering upgrades. Most of us have perfectly decent phones. We don't need a new one 😡. Help drive down companies that promote this type.of consumerism. Take a stand. Make do with your old phone and get a sim only contract. Use talkmobile.

  • oasispj38 Phil (@oasispj38) reported

    @VodafoneUK 25 mins waiting to speak to someone about the broadband we just bought which doesn't work. Sort it out, it is costing me money on your 03 number.

  • chivt800 paul chivers (@chivt800) reported

    @emily33614440 @VodafoneUK I'm in Lowestoft to and mine is down. This is the 3rd day now 😞

  • julifak Jules (@julifak) reported

    @VodafoneUK I made a formal complaint via your website almost two weeks ago. The time frame on your website for a reply is 5 days. I’m still waiting…..

  • Dammie__BLAQ Damilola 💙❤️ (@Dammie__BLAQ) reported

    @irishwales @VodafoneUK Contact (Hacker👨🏻‍💻 Stanley 01)if you want to spy📱on your partner and have access to all of he/her social media including calls,text messages. Also Solved Your Problems🔐 Facebook,Instagram, icloud bypass, Mail recovery. Etc MESSAGE Him For Help On What'sapp👇🏻 +1 660-200-9579

  • _sstrange Stranger (@_sstrange) reported

    @VodafoneUK Hi Tom, not one if the dozens upon dozens of people I've dealt with at Vodafone has been able to help. Vodafone is now adding insult to injury by reporting to credit reference agencies to damage my rating. Can I just have the contact details please?

  • kidella kidella greenhalgh (@kidella) reported

    Shocking service from @VodafoneUK again! Im trying to clear an outstanding balance ….. i knew nothing about #showerofpoop #terribleservice #worstprovider

  • Katie_Pomfrett_ Katie Pomfrett (@Katie_Pomfrett_) reported

    @VodafoneUK @emily33614440 Still nothing. When can we expect it to be fixed and what is actually wrong. Some honest transparency might help with people's frustrations. I'm literally on my last few mbs of data. I need to work and my kids have homework.

  • DCam2939 Don Cameron (@DCam2939) reported

    @damianb4821 @VodafoneUK They actually did it twice in the end. Got compensation for the damage they did and won’t ever do business with them again.

  • emily33614440 emily (@emily33614440) reported

    @VodafoneUK @Katie_Pomfrett_ Callum. Thre days without internet. This is a joke. That's three days we haven't been able to work. Vodafone haven't given us any heads up about what's going on. It's a down right joke.