Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Exeter, Croydon, Uxbridge, Dewsbury, Glasgow, Northampton, Kettering, London, Birmingham, Louth, Batley, Hounslow, Oldham, Bristol, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Phone | 14 hours ago |
|
Croydon
|
Wi-fi | 1 day ago |
|
Uxbridge
|
Phone | 1 day ago |
|
Dewsbury
|
Wi-fi | 1 day ago |
|
Glasgow
|
Internet | 1 day ago |
|
Northampton
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Barbara Davies (@bhdaviesuk) reported@VodafoneUK Can you help? Recd letter early Nov saying my broadband is going to be upgraded to Essentials Superfast 1 as from 4th December, but online speedtests done since then say nothing has changed. What is status of this 'automatic upgrade' please? Has it been delayed?
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Finarr Lehane (@FinarrL) reported@Ashleighhh_I I've been on the phone for 3 days to @vodafoneuk but they still have not resolved the problem that was of their making. Did you get a resolution to your problem? #vodaphone
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Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Volks (@VolkieB) reported@VodafoneUK is there an update as to when you will be fixing the current network issues, it has been 72 hours and there is no fix at present #hurryup #whatstakingsolong
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Belén (@belenchuic) reported@VodafoneUK worst service ever. Broadband installation scheduled for last Friday - couldn't be done, rescheduled for today's morning. Nobody came. After 3 calls chasing you, and having to ask for a day off at work, you told us that it won't be done until Wednesday.
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Jodie Tregarthen (@treggers83) reported@VodafoneUK My partner has been waiting nearly 7 weeks for his upgrade to the new iPhone 12 pro. How much longer will he have to wait?? Various calls and lies from your customer service team and we are none the wiser!!!!
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Damien A Passmore (@damien_a_p) reported@ShitThingsRDG @VodafoneUK It's crazy. I know from my time there that they worked their arses off to improve the problems (and profile) of their customer service and it just feels like it's back to that substandard level again. An inflexible inability to recognise when a customer has been wronged
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joanne geoghegan (@JoanneGeoghegan) reported@VodafoneUK Sorry I meant cancel my order.
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vanessa loberternos (@vanssl) reportedbeen with @VodafoneUK for four years. all total rubbish customer service online AND in person. mighty glad my contract ends next month.
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Bobby (@thedykester) reported@VodafoneUK have been given ‘proof’ there are still issues on my #gigafast connection. Third line aren’t accepting it as they’ve been told by @CityFibre it’s been fixed. It hasn’t, you have proof it isn’t fixed. Guess you don’t know what you’re doing!
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Lyndsey Madden (@lyndseymaddden) reportedBeen on live chat for hours to RUDE agents and on the phone to the complaints team for two hours one of those hours, literally an hour, where I’ve been put on hold and forgotten about. @VodafoneUK actual shambles of a company
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chloe ♡ (@chloemay0x) reported@VodafoneUK Hiya, is vodaphone down? Having to use my 4g 🙃
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Francesca Rudge (@Fran0415) reported@VodafoneUK I have been trying to contact you all morning!!! Same issue as above upgraded my phone with trade in have not been sent envelope to send it back and am now being over charged have spoken to advisors and chat and still no help!!!
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Sara Edwards (Christie) (@Sajatweet) reportedDad is over 80, at risk & trying to follow Covid guidelines. He finds ordering online via his mobile tricky because his hands have a slight shake + mobile connection is poor. @VodafoneUK told him it'll be next Monday before any router news. Any ideas how to get him online? 2/2
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Adrian (@realbags72) reported@VodafoneUK Do you know it is extremely poor customer service to send text messages in the middle of the night (one received at 03.49 yesterday)
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zac cameron (@zackkyc) reported@VodafoneUK for thé second time in 30days i have no service, last time was 5 days and now I’m on day 8. Even friends I have working within the company don’t know how to help... can’t you aspire to be more like @EE
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Grumpelina (@Grumpelina) reported@VodafoneUK being fobbed off and passed from person to person on chat support. All I want is for my account to be moved on from "We are setting up your account, some service limited", so I can actually buy something from you.
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☆ Liezel ☆ (@liezel_t) reportedI used to be such a loyal @VodafoneUK customer but you've made me so upset with your awful customer service recently. So much time wasted on calls and chats, getting misinformed and not called back, I don't even know what to do 😭😭😭 #vodafone #CustomerService #aaaaaarghh
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Emily (@Emilyjweekend) reportedIt’s now a week since @VodafoneUK said they were finally moving contract I’m still paying for to the new handset we had to get because they’d ruined the other one, the new handset has been no service since, nothing at all. They’ve tweeted asking me to DM so here goes nothing 🙏
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Helen Urie (@HLU1982) reported@VodafoneUK are there broadband problems in E8, London ? Connection keeps dropping, not ideal when I have multiple zoom meetings
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WnD.Tech (@WillnDad1) reported@VodafoneUK still waiting for update on our support request ! still have not heard back, and nothing has changed with regards to our upload speed back to how it was, i've also been able to test a neighbors 2 doors away from me also with you, same results ! slowing down artificially it seems
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Tom Sapsted (@sapsted) reported@VodafoneUK would it be possible to get some extra data for a few days for my mobile so I can wfh? My @EE broadband has gone down and the fix time is 24-48 hours! Would prefer not to get fired... The outcome of this will decide who is the best network 🤔
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Morgan K Proctor (@morgankp06) reportedAwful Customer Service from @VodafoneUK as usual.
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Sara Edwards (Christie) (@Sajatweet) reported@VodafoneUK I'll DM you so we can be more detailed but his mobile reception is really flaky - he has to sit in awkards spots in the house like by a window ledge - so even if he's with Vodafone a hotspot wouldn't help.
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Finarr Lehane (@FinarrL) reported@Projectsoullig1 Did you make any progress? I've been on the phone to @Vodafoneuk for about 1.5 hours everyday for the last three days and they haven't resolved my problem that they admit was their fault. #vodafone
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Diana Nye (@DianaNye) reported@VodafoneUK It’s my 5th day with no service
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Matt 🏴 (@MJD593) reported@VodafoneUK afternoon. I paid my phone via card bill but you’ve also taken it as a direct. Can you help me please
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jack | diabetus - WATCH ' SOMETIMESRAE ' ON TWITCH (@DiabetusYT) reported@OnlyJoeyD @VodafoneUK never mind mayweather and logan, we want the undercard fight
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Finarr Lehane (@FinarrL) reported@DilshadRajaReal Hi Rashid, I've been on the phone to @vodafoneuk for about 1.5 hours every day for 3 days and they still haven't sorted out my problem that they admit is their fault. I they can give you better customer service. #vodafone
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Clive (@clivewarwick) reported@DavidDavisMP @VodafoneUK " incompetent customer support " thats rich, if only we could complain about the behaviour and performance of our MP's, should think you be in the job any longer of that were the case!