Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Manchester, Southwark, Bushey, Glasgow, Birmingham, London, Camberley, Rugby, Bermondsey, Salisbury, Telford, Camden Town, Belfast, Pulborough and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Southwark |
Internet | |
| Bushey |
Internet | |
| Glasgow |
Internet | |
| Birmingham |
Phone | |
| London |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Pettifer
(@neil_pettifer) reported
@VodafoneUK Hi. I have just switched my broadband to you. It was supposed to start on 4th January. It still won't connect (I get the BT Wholesale page saying my provider hasn't connected the service). Please advise.
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Laura Albert Martinez
(@LAlbertMartinez) reported
@VodafoneUK Still trying to resolve the issue previously dm’d about & didn’t get anywhere
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Amanda🖤
(@wreck_yxurself) reported
Hey @VodafoneUK I was wondering if you could help me change my billing date?
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Antwren Antiques
(@Antwren) reported
@VodafoneUK Feel I’m going round in circles here - as I said before I sent DM 6 days ago, no help.
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Antwren Antiques
(@Antwren) reported
@VodafoneUK Sent a DM a week ago - no help. Not getting text messages because of this problem so ‘signing up for text messages’ is not actually a solution that would work 🤔
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Peter Kirwan
(@PeterKirwan1) reported
@VodafoneUK I've never known such bad customer service!
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Ms C
(@shazcar) reported
@VodafoneUK appalling service. Told me to go into a store as they can’t access my account even though I’ve told them I have covid!!
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Fat-Bottomed Girl
(@FBGirl83) reported
@VodafoneUK @VodafoneGroup You’re chasing me for my old phone but I haven’t received the envelope or address for return. My calls are being cut off/on hold for ages, store can’t help me. Would appreciate urgent assistance please. TOBI is as much use as a chocolate teapot too 🙈
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Rob
(@Quantum_iPhone) reported
@VodafoneUK I left months ago. I just had to finish paying off my watch. It would be simple to add an option to cancel on the account page.
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Ghazala 🤍 Lady G 🕊
(@ElysiumFields10) reported
Well thank you .. NOT @VodafoneUK Rubbish Customer Service .. re renewal of contract .. over 25 years of loyalty .. cannot speak to a human ..
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Antwren Antiques
(@Antwren) reported
@VodafoneUK Sent a DM a week ago - no help at all
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Lena Kraus
(@LenaKKraus) reported
@VodafoneUK please fix the never ending top up loop in the voice automated system.
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Susan Edge
(@SusanEdge7) reported
@VodafoneUK can you tell me when the Penifiler mast will be operational again? It has been down for days, with no word of when this will be fixed.
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Ms C
(@shazcar) reported
@VodafoneUK appalling customer service as usual. Someone needs to contact me as im getting nowhere trying to pay you!! Worst service yet!
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Gavin Hartin
(@moogs_lumox) reported
@VodafoneUK really disappointed since December we have lost 174hrs of service - 5/12 4hrs, 6-8/12 55hrs, 9-11/12 51hrs, 13-15/12 40hrs, 24-25/12 24hrs and now local mast (BT578QH) off again today. Problem is you are running mast on a generator & it keeps running out of fuel.
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Alexandra Appleton
(@AlexAppo) reported
@VodafoneUK Ok the live chat service did not understand my request and when I tried to direct message there was no option for ‘Asked to DM’ and the bot did not understand this when I typed it also. Where do I go now?
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Adele
(@xAdeleCol) reported
@VodafoneUK Hi Sama, this does not work either!! I know there are network issues so showing me this when it's been saying that for months is no help
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Rob
(@Quantum_iPhone) reported
@VodafoneUK Why can’t I cancel my monthly watch contract online? I can’t do it over the phone at the moment and live chat didn’t work.
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Anna Williams
(@annacwilliams71) reported
@VodafoneUK I have been on hold for 3 hours and there are no agents available again on the Chat service. This is just not good enough and I have been advised that my trade in is being cancelled today because you have not sent me a return pack! I guess I need to move provider now
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Jamie
(@Jamie04381095) reported
@VodafoneUK Is Vodafone broadband down in SA18 2FL? Internet off for 3/4 hour. Red lights flashing on router, now all green but still no Internet!!
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Mathew
(@mat711) reported
@VodafoneUK Hello, I’m trying to get through to arrange this but unfortunately the call times are awful. Waiting such a long time. Is there any other way?!
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Mathew
(@mat711) reported
@VodafoneUK It was contact centre. My issue is that unless it comes rapidly it’s going to be late back as I’ve been waiting on it arriving already :-/
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK Hide anything is that a joke ? Ok so if you was a victim of slander and defamation of character to the point speaking to offshore they refuse to deal with you remove all phone from network then realise they’re wrong and offer £150 credit to a account that no longer exists???
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Craig Thomson- 1872 - Massive Rangers FC Supporter
(@Thomson_1872) reported
@amyhart1707 @VodafoneUK Can you not get a 4g samsung 46mm watch(the older 1 which looks superb the best 1 there is, and try it out. if it doesn't work(the bluetooth) out you can always give it to me...
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Laura Crow.
(@Lauracrow77) reported
@AhmedShelbaya @Vodafone_CEO @VodafoneUK when is someone going to take control of your customer service department and help resolve customer complaints. Even the CEO can’t be bothered dealing with the people who pay his wages. Yes that’s me the customer of 23 years.
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Antwren Antiques
(@Antwren) reported
@VodafoneUK Joke - no warning that mast maintenance would leave us with no signal since New Year’s Eve and still waiting- no help from DMs either
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Didem 🪆
(@tombilante) reported
@VodafoneUK I have 7 gbs of data but can’t connect, it’s either too slow or no connection at all, is there a problem with the network?
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Danny Reid
(@DannyReid1984) reported
@VodafoneUK 4g service appears to be down...
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Mo🇴🇲🏴☠️.
(@00968_m) reported
Ur even don’t follow ur basics strategy to built a digital society , @VodafoneUK ur motto is together we can,plz borrow ur licensee some good devs to make e-sim feature on their app and fix many bugs on it .
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Mr SSD
(@LightHappy4) reported
@VodafoneUK is the worst phone network ever!! Horrible customer service and ripping off bastards! Dont trust them!!!!