Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 11/21/2025 01:25

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Glasgow, Ilkeston, Norwich, Liverpool, Halifax, City of Westminster, Bristol, Chelmsford, Fulham, Sevenoaks, Oldbury, Bradford, Newport and Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomGlasgow Internet
United KingdomIlkeston Wi-fi
United KingdomNorwich Phone
United KingdomLondon Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CDRVA Cesar 🏳️‍🌈 (@CDRVA) reported

    @elisgeanina @CISASUK @VodafoneUK So I’m not the only one then, I’ve been getting alerts from them since late March and still not fix. Have they resolved it for you?

  • abradshaw10 Andrew Bradshaw (@abradshaw10) reported

    @VodafoneUK OK that was another failure. I'll try again with a phone call tomorrow and if that doesn't work then... I'm done.

  • Mici_Plwm Mici Plwm (@Mici_Plwm) reported

    @VodafoneUK I ordered an upgrade 7 days ago. Why @VodafoneUK does it still not work? I have spent over 7 hours during the last week with your chat and still non the wiser. Customer service ?- same answers each time but no solution, shoddy customer service to say the least

  • RobertWSaunders ROBERT (@RobertWSaunders) reported

    @VodafoneUK Hello. Is there an ongoing problem in the area of PO188RS? I’ve checked coverage but it states ongoing issue

  • CDRVA Cesar 🏳️‍🌈 (@CDRVA) reported

    @lloydy362 @VodafoneUK Not to stir the pot but I’ve been waiting since the end of March and all I get in the alerts is that it’s taking longer than usual. No info on what the problem even is! Surely equipment doesn’t take almost 2 months to fix 😒

  • clockworkbruce Bruce Williams (@clockworkbruce) reported

    @VodafoneUK What is going on, I upgrade my BBand online, signing up for another contract, then over a week later get an e-Mail saying “we weren’t able to process the broadband upgrade - please call us on 08080057316 (8am till 9pm)” but there is nobody there and hangs up! Help!

  • Wajid27476248 Wajid (@Wajid27476248) reported

    @VodafoneUK send a engineer to resolve your problem then tell you he is wrong & doesn't work for them & doesn't represent them so that's why they won't follow his recommendation! They won't log a official complaint even though you ask to do it a number of times! @financialombuds

  • suthar_kamal kamal suthar (@suthar_kamal) reported

    My mobile which has been I have jio to vodafone and now network will be showing vodafone card and jio is emergency mode but when I have called for televerification it says call 199 @VodafoneUK @vi

  • gizthis Ashley Gizon (@gizthis) reported

    @VodafoneUK my broadband is down again! It's happened so much in the last few months. It's useless.

  • gerzlad72 Gerzlad72 (@gerzlad72) reported

    @VodafoneUK Iv left the same message on police Scotland web page advising to warn others of these despicable people can your network block the number ?

  • SamanthaJaneM Samantha J (@SamanthaJaneM) reported

    @VodafoneUK service isn’t working in a specific area. How do you speak to someone to find out when it’s going to be sorted?

  • blue__manc john spencer (@blue__manc) reported

    @VodafoneUK why am I being charged making a 101 call. Very poor Vodafone very poor. #shouldbefree

  • kimberleyhow kimberley how (@kimberleyhow) reported

    @VodafoneUK I’ve started a fraud claim after spending far too much time talking to Tobi and will be taking this to the ombudsman following my conversation with @VodafoneUK complaints department. Been a business customer since 1992 (singlepoint) - data breaches are not what I signed up for.

  • e4c6d4d5af3ff5 erethesunrises (@e4c6d4d5af3ff5) reported

    Hey I live in Turkey and have really big issue with vodafone. The turkish side of the company is not supporting me and they are not helping with that. I know that there will be consequences of living in a third world country, but... #vodafoneUK @VodafoneGroup @vodafone_de

  • hutchyanna Anna Hutchinson (@hutchyanna) reported

    @VodafoneUK So frustrating as all he wants to do is speak to someone who can help with his complaint but it feels like the system is designed to prevent this from happening

  • RobertWSaunders ROBERT (@RobertWSaunders) reported

    @VodafoneUK All you’ve done is agree with me - having first stated there is no issue - by seeing there’s a problem. What you haven’t stated is what the problem is and how long a fix will take. Please advise

  • e4c6d4d5af3ff5 erethesunrises (@e4c6d4d5af3ff5) reported

    I'm a student, trying to survive during pandemic but I can't even join to my online lessons. Turkish side of vodafone not helping me and they are putting me to an endless circle. Can you guys please push them for my problem. @vodafoneUK @VodafoneUSA @vodafone_de #vodafone

  • GowdaM Mahesh Gowda (@GowdaM) reported

    @VodafoneUK One of the worst network service provider in India.. It's been more than 6 days..they couldn't activate the suspended number..Giving all bullshit stories form VI customer care..And in twitter also they will reply saying we will resolve the issue..

  • RobertWSaunders ROBERT (@RobertWSaunders) reported

    @VodafoneUK It’s not me who has the issue. I’m just enquiring why this problem keeps showing up

  • GowdaM Mahesh Gowda (@GowdaM) reported

    @VodafoneUK @lionsofficial One of the worst network service provider in India.. It's been more than 6 days..they couldn't activate the suspended number..Giving all bullshit stories form VI customer care..And in twitter also they will reply saying we will resolve the issue..

  • hutchyanna Anna Hutchinson (@hutchyanna) reported

    @VodafoneUK Yes it is only when he gets called by the customer relations team no one else has any trouble calling him when he spoke to Vodafone complaints they said there had been some problems with phone calls as people are working from home surely if this is the case they could email him?

  • hutchyanna Anna Hutchinson (@hutchyanna) reported

    @VodafoneUK Just so frustrating as all he wants to do is speak to someone about his complaint but it almost feels like the whole system is designed to prevent him from actually speaking to anyone who can help

  • Lone_Star_Tex Jake (@Lone_Star_Tex) reported

    @MrAdamB2010 @VodafoneUK Did you ever get a resolution to this? It has started happening to me today.

  • DamianPDavis Damian Davis (@DamianPDavis) reported

    Got to love how every time this stupid village gets a power cut the @VodafoneUK data network melts! 😡😡😡

  • CDRVA Cesar 🏳️‍🌈 (@CDRVA) reported

    @VodafoneUK hey, how come there’s been a problem with your network in my area since March and it’s not been fixed yet? Are you getting parts from Mars or something? #nonetwork

  • RobertWSaunders ROBERT (@RobertWSaunders) reported

    @VodafoneUK Why can’t you answer the question? I put the postcode into your publicly accessible coverage checker on your website and it shows an issue for PO18 8RS. Essentially there’s a problem with voda in that location that you cannot explain? So no point switching network, for example?

  • andycameron84 Andy Cameron (@andycameron84) reported

    @VodafoneUK are you guys having problems with your 4g and 5g coverage? Its shows up on my phone as 4G but I can't connect to anything. I need to be on WiFi untill I leave my area

  • GowdaM Mahesh Gowda (@GowdaM) reported

    @VodafoneUK One of the worst network service provider in India.. It's been more than 6 days..they couldn't activate the suspended number..Giving all bullshit stories form VI customer care..And in twitter also they will reply saying we will resolve the issue..

  • profnotime ProfNoTime (@profnotime) reported

    How many security questions does it take @VodafoneUK to provide a basic service (receive calls & SMS)? An adviser just asked me nine security questions and has more to ask. Not Acceptable I believe. #poorcustomerservice

  • hutchyanna Anna Hutchinson (@hutchyanna) reported

    @VodafoneUK hello my partner has raised a complaint through the online complaints portal he has received several calls from Vodafone customer relations teamover the last couple of weeks but wherever he picks the phone up the line goes dead. There is nothing wrong with his phone