Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/12/2026 21:20

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Swindon, Southampton, London, Enniskillen, Lochwinnoch, Nottingham, Yeadon, City of Westminster, Halifax, Hackney, Clacton-on-Sea, Wandsworth, Manchester, Milton Keynes and Helston.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwindon Phone
United KingdomSouthampton Phone
United KingdomLondon Internet
United KingdomEnniskillen Phone
United KingdomLochwinnoch Wi-fi
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • iKyle2017 𝒦𝓎𝓁𝑒 🏳️‍🌈🇬🇧🇫🇷#NewYearNewHope (@iKyle2017) reported

    @VodafoneUK why am I still wasting my time on you, I’m getting angry now, you’re happy to charge me but give me a service, that’s a no! #vodafonefail

  • one_only_klps Dr.Musk (@one_only_klps) reported

    @JioCare Sir pls pls launch jio fiber in my area,i want to switch my BROADBAND from @youbroadband. I am very much frustrated with them service. I am eagerly waiting for #jiofiber launch. @VodafoneUK

  • Failure2include Failure to In(c)lude🎗️ (@Failure2include) reported

    @VodafoneUK Wow your customer support is appalling. Two web chats and a phonecall with someone who just kept repeating a script and i'm still not sorted.

  • ScottyDaniels77 Scott Daniels (@ScottyDaniels77) reported

    @VodafoneUK any idea when I will get proper Internet in Bolton BL1 area? Service is pretty shocking atm

  • LWill75 Lucy Upton (@LWill75) reported

    @VodafoneUK my bill has doubled this month and I haven't had any emails and there is nothing in bill that tells me why. It appears the package deal has doubled. Can someone help??

  • one_only_klps Dr.Musk (@one_only_klps) reported

    @ViCustomerCare Every time this same copy paste u received wen u tweet. No one responsible in company. They take money in advance and nothing do about your complaint. @VodafoneUK @TRAI

  • Spitson13 ➡ Stevie P (@Spitson13) reported

    @VodafoneUK I did what you asked 20 minutes ago, no reply. Not very encouraging service!

  • Spitson13 ➡ Stevie P (@Spitson13) reported

    @VodafoneUK Why is your 5G service so much slower than 4G (on an iPhone 12)??? Please explain

  • TerriNelson93 Terri (@TerriNelson93) reported

    @VodafoneUK help! My auntie has a PAYG sim and is looking for a new phone. However her sim card is the biggest one and I'm trying to order a replacement one for her to keep her number too. I've tried the digital adviser but Tobi keeps going backwards and forwards

  • Jamie98110 Jamie981 (@Jamie98110) reported

    @VodafoneUK Im trying to buy a house but there is a default on my report from yourself. I have tried to sort this for a while now hopefully you can help

  • Sarahcruklegacy Sarah Anderson (@Sarahcruklegacy) reported

    Hang your heads in shame @VodafoneUK two and a half hours and five people to respond to what turns out to be poor comms on your part when ordering a new contract and phone for my daughter.

  • that_craig_kid craig cathie (@that_craig_kid) reported

    @VodafoneUK are yous having problems in KA6 area of Scotland? No network connection available, no 3 or 4G at all 😢 website says yous are fine?

  • chubbeebunnee 🏎 (@chubbeebunnee) reported

    No but Vodafone is actually the worst, I can’t believe the audacity they have. I want my phone back @VodafoneUK

  • iKyle2017 𝒦𝓎𝓁𝑒 🏳️‍🌈🇬🇧🇫🇷#NewYearNewHope (@iKyle2017) reported

    So @VodafoneUK have made me jump though hoops with useless info and then keep hanging up telling me to use their online service which they know I can’t access, I’m so F**king angry now, when the D/D is next due let’s see how quickly they contact me🤬

  • Hritun H R I T U N 🇮🇳 (@Hritun) reported

    @ViCustomerCare No one is reposing on DM. Is this a new idea to ignore customers facing issues with your services ????@VodafoneGroup @VodafoneUK Why I spolining your name with such a pathetic services in India.

  • BrianHo46831773 NSNO 1878 🇧🇷🇧🇷🇨🇴🇨🇴 (@BrianHo46831773) reported

    @VodafoneUK No. If you’re CEO Ahmed Essam can’t fix it I don’t you can.

  • nickruff87 nick ruff (@nickruff87) reported

    @VodafoneUK I will be terminating my contract early as you can’t offer a customer of 5-6 years with more than one line a upgrade due to the “new” way your system works., I have upgraded many times and now you are willing to lose a customer that pays over £200 a month.

  • ManglePenny PennyMangle (@ManglePenny) reported

    @VodafoneUK great service, router sent to old address and engineers failed to show on three occasions. Can you recommend a reliable provider as I need to find a new one?

  • ChrissytaffRees Chrissy Trance **** Rees (@ChrissytaffRees) reported

    @VodafoneUK Thanks so much VF for stopping free WiFi on the tube. I work there and needed that for outside communication every day. No notice to your customers too! 14 years a loyal customer and now due to that, it's time to say bye bye! 👎

  • Sarahcruklegacy Sarah Anderson (@Sarahcruklegacy) reported

    @VodafoneUK I have wasted enough of my day and quite frankly don’t trust myself to keep it civil as I’m furious. As a customer of over 20 years who made an identical request 12 months ago in ten minutes with no hassle I am appalled.

  • smith_cameron19 Cameron Smith 🏳️‍🌈 (@smith_cameron19) reported from St Albans, England

    Anyone else on @VodafoneUK and seem to have slow 4G connection today?

  • Abby79467055 Abby (@Abby79467055) reported

    @VodafoneUK blocking a business account for 48 hours due to a fraud case on the account they can’t tell me about. Never encountered worse service in my life.

  • Nickywritesbiz Nicky Godding (@Nickywritesbiz) reported

    @VodafoneUK I am being harassed by people acting on your behalf saying I owe money, which I don't (and have proof of). I have not been approached by you directly to explain your demands. Would you put me in touch with a REAL person who can help sort this out?

  • PeterLinton Peter Linton (@PeterLinton) reported

    A painful day. After 33 years as a @VodafoneUK customer it's goodbye. I'd stay on but your network at home is terrible and you've decided to kill my signal booster. Sure I could buy a new handset from you to get WiFi calling but I really think you should pay for the network...

  • Thomberlina Julia (@Thomberlina) reported

    @VodafoneUK I did that.. But I just spoke to someone who said it was rejected as the type of plan I have.. I wss never told that.. When signing up they said it could be applied

  • haleem_bhatti Halèem Bhatti (@haleem_bhatti) reported

    @VodafoneUK Your advisor was not interested to resolve issue but lingered and wasted my time Will complain to Ombudsman

  • GwynJon57053784 Gwyn Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇱 (@GwynJon57053784) reported

    @VodafoneUK I don't remember you putting out any similar tweets in support of the Welsh team.

  • Abby79467055 Abby (@Abby79467055) reported

    @VodafoneUK now can’t contact a dependent elderly relative. Won’t let me cancel, won’t transfer my number. How is this legal?!

  • glennisfchan Glennis Chan (@glennisfchan) reported

    @VodafoneUK Thx for the reply, but think you’ve missed my point. A bit of customer communication BEFORE the fact wouldn’t have hurt. CX counts for a lot!

  • AishaDior7 XR₱eace XD₵enpai 🀍 (@AishaDior7) reported

    @VodafoneUK wins the award at being the shittiest network in the uk that could care less about their customers. They’ve come up with the clever idea to stop the underground WiFi service which has been vital for customers all over London. @VOXI_UK can you figure something out ASAP