Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Cardiff, Halifax, Dublin, Paddington, Swindon, Southampton, London, Enniskillen, Lochwinnoch, Nottingham, Yeadon, City of Westminster, Hackney, Clacton-on-Sea and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Halifax |
Internet | |
 Dublin |
Internet | |
| Paddington |
Internet | |
| Swindon |
Phone | |
| Southampton |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Swati Gupta
(@7swak) reported
@VodafoneUK why would Vodafone fail ID check multi times when the bank has authorised it 20times??
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Chris Margetts🐝
(@margetts11) reported
@VodafoneUK @VodafoneUK For a communication company you’re not very good at it, still no result awful
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English ****** 🏴
(@kimtrilly) reported
@VodafoneUK At this point you're gagging for me to cancel my contract and go elsewhere
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Benjh_82
(@82Benjh) reported
@VodafoneUK Absolute worst private message system ever! Can't even talk to a real person! Starting to regret choosing @VodafoneUK, delivery tracker doesn't tell me anything other than "confirmed"
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WulfWinterburn
(@wulf_winterburn) reported
@VodafoneUK my mum has had no internet for 3 days in Teignmouth, Devon. She has tried to get thru on phone with no success. 3 days!!! What kind of service is that??
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Sam Russell
(@ballbagsson) reported
@VodafoneUK Hi my internet has gone off in the South East area. Any idea if it's a local outage and when its expected to be fixed? Many thanks
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Craig
(@_Craig_M_) reported
@VodafoneUK Im fed up of speaking to automated bots, receiving poor service, receiving poor customer service, being told I need to drive to a store to then arrive at the store and be told I was given wrong information!!! Worse experience received every!!!
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neil
(@neil11103402) reported
@VodafoneUK please when will the issue (Poor mobile signal) now 3G be fixed. ‘Mast issue again’ been nearly a week again. Wakefield WF34 area.
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Tom's Law
(@CLWORSFOLD) reported
@BBCWatchdog are you able to help when @VodafoneUK have taken insurance out on my contract and never told me and doesn't show up on my bills? They will only offer me 28p back when I've paid out £400!!! @MoneySavingExp I've complained and they still won't give me it back #fraud
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JC Stephenson 🏴
(@jcvstephenson) reported
Hi @VodafoneUK. I wanted to tell you how good one of your online customer services operatives was today. Nishchay was knowledgeable, courteous, and extremely helpful. Please pass this onto their manager.
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Alexander Schimmel
(@alexeschimmel) reported
@VodafoneUK I would like to cancel my account but somehow have spent hours on the phone and online chat trying to do so and it still hasn't happened. Can someone help me?
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I Love Collectables
(@LuvCollectables) reported
@SamsungMobile my zflip3 was poorly made and I should have sent it back, but I didn't know this was a manufacturing flaw that would get worse! You or @VodafoneUK need to honour your warranty that seems to be worthless! This would never happen with @Apple !
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Dolphin Diver
(@dolphindiver) reported
Gosh @VodafoneUK 25 mins of my life wasted trying to get TOBi to connect me to a person online giving up & called 191 several times. Endless loops telling me to look online & cutting me off to try another useless option on your phone service is pretty soul destroying. Now on hold
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BigMrWill.i.ams
(@BigMrWilly1) reported
@VodafoneUK Thanks for getting back to me. I’m always very cautious of buying online since last summer. I went to purchase a speedboat - nothing fancy just an old tug. I payed £2700 only to receive a model one around the 1/600 scale mark. Never again!
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Whyamidoingthis.
(@ruthharmer1) reported
@VodafoneUK what an absolute Shower your company is, if only I could SPEAK to a HUMAN without hanging on the line for over 30 minutes or wasting time on the web chat. I’m not renewing my contract, over 25 years I’ve been a customer!😡
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Ethan
(@DEMO__E) reported
@VodafoneUK Think I will cancel no point if u just don't get the phone on the launch date.
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coffeesteve
(@coffeesteve3) reported
@VodafoneUK worst 5G/4G/3G signal today! Wasting time and money seems to be a running theme with Vodafone!!
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Kingfisher Ecology
(@KingfisherEco) reported
@VodafoneUK been paying 4 phone 4 3 yrs that you say was delivered 11/3/19. Never got. Asked 2 have cancelled many times, no result. Still paying. Promised refund, denied refund. DPD confirm no deliveries to us that date. Never got a phone call back from you. Contact me please.
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Katie 🌸
(@KatieL_x) reported
@VodafoneUK requested to keep my old number yesterday, it says upto 24 hours to switch and its been longer and still hasn't, can you help?
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Mike Vince
(@halo_straight) reported
Is there anything worse than a @VodafoneUK Customer Service Team being less helpful than Pontius Pilate and saying 'You can't' to everything. Been with them since 2006- but if thats how they treat their customers...... #quitedisgraceful
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Waldemar Hamm
(@Braintelligence) reported
@bighairyferret @itsarcher91_ @VodafoneUK I ordered from Vodafone Germany in green color. It seems they have delivery issues with green. I switched to black but will probably have to wait till March now.
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Clem Fandango
(@RPMotoDesign) reported
@VodafoneUK any chance of fixing the mast in our area, 3 weeks without phone signal now
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Matt Dall
(@mattwwfc13) reported
@VodafoneUK your customer serviceis truly awful
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Mandy Baggot
(@mandybaggot) reported
@RuanSinclair @MartinSLewis @VodafoneUK Wow! That's awful!
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Charlotte Anderson
(@char_anderson94) reported
@VodafoneUK care to explain - just been called a liar, offered a deal to then have it retracted, and then told that money shouldn’t be an issue and to just get over it because “it’s only a fiver” not realising that not everyone is made of money!
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Kate Cooper
(@kate_bolton) reported
@VodafoneUK I was mid convo with an agent on DM and noone has answered me for an 1hr30mins. I asked 2 direct questions. So rude!!!!!
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Wing Tsang 🎈ACIM, A IDM
(@wtsang_) reported
@VodafoneUK hi there, I’m trying to send a DM across for support but your bot doesn’t seem to understand. I’m trying to reach out to a support rep if it’s possible?
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🇪🇺Helen Higgs - #NotMovingOn
(@iBirdLite) reported
@VodafoneUK I have PAYG and have topped up my account to £31 to buy 50gb for £30. I can’t do it. I get sent out of my account to a page that says I have not enough credit. That stupid Tobi blocks every attempt to get to a human. DM me with a real contact #
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Caroline
(@carrie_greaves) reported
@VodafoneUK Nope. Call her. Sick of bots and non persons. Your company is a disgrace. She has contacted you 25 times. You have taken her money and not provided a service, verging on the criminal. We have been Vodafone customers for years and spent thousands disgusting company.
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Aiden (Top 10% OF)
(@Aidentylerxxx) reported
I swear @VodafoneUK has the clunkiest website and orders cancel after being placed due to "technical issues" where they then make you go through online chat for two hours with no resolution 🙄