Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Cardiff, Halifax, Dublin, Paddington, Swindon, Southampton, London, Enniskillen, Lochwinnoch, Nottingham, Yeadon, City of Westminster, Hackney, Clacton-on-Sea and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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fiza nayaz
(@fizanayaza) reported
@VodafoneUK - LOCKDOWN! REMOTE LEARNING! WORK FROM HOME! Can’t is get any better with @VodafoneUK service is one hell. 4G network does not work? Broadband service is trash! Customer service is always sleeping and respond uninterested. Frustrating!!
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Emma Croft
(@EmmaCro50249920) reported
@VodafoneUK #VeryMeRewards @VodafoneUK Happy to win anything to make up for the poor customer service, outrageous bills and no signal for the last year to the point I am hanging out of my top window trying to get through a phonecall without being cut off for job interviews
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mj
(@MJMEFC) reported
@VodafoneUK Will never use this company again global pandemic every company including broadband supplier will reduce your bills for the now for living but not @VodafoneUK cant budge on your contract price in 3nd year to shocking greedy company avoid at all costs!!
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alberto fernandez
(@albertferrico) reported
@VodafoneUK Well then tell them to call me. Because this "small" billing problem has cost me already two month payments
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uv1
(@uv199142255) reported
@MissHanHanSays @VodafoneUK Having to deal with the same issue for over a month now! Reached out via live chat and calls and still no resolution whilst being told it will be sorted. When working from home is so vital, the poor service is extremely distributive to my work flow!
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lifeworkz LIMITED
(@lifeworkzspace) reported
@VodafoneUK Please please get a customer relationship director to contact me immediately
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Bal dude
(@Baldude) reported
@VodafoneUK cannot access VeryMe rewards for a month now since number ported in. Can you help? Chat was useless and pointed me to you.
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ReeLash - Luxury Faux Mink Strip Lashes 💋
(@reelashuk) reported
@VodafoneUK #VeryMeRewards @VodafoneUK please help with my monthly internet & phone bill, one less struggle to work about! Please
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Kyle R
(@Kyle_1505) reported
@si123456 @VodafoneUK I'm so **** at fifa get worse every year ffs but yea we can have a game
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Hanani Han-Han
(@MissHanHanSays) reported
@VodafoneUK has to be THE WORST Mobile Network Service Provider I have ever come across in my life. Absolutely disgraceful service and I have been with them for a month.
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Roz Ryan
(@rozryan) reported
Mobile data help needed. I'm stuck in Spain (covid restrictions + lockdown in UK) and @VodafoneUK tells me my data will be restricted as I'm using too much abroad. Restrictions start 18 Jan, followed by high charges. I can't go home till March (?) & need data to work. Any ideas?
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Dommiles58
(@dommiles58) reported
@VodafoneUK honestly you are the worst broadband provider I have ever had the misfortune of being with. Constantly just making excuse for a connection that drops out 5-8 times a day.
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alberto fernandez
(@albertferrico) reported
@VodafoneUK I'm not going to DM you because is useless, if you really want to fix this just call me
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molly rose younger
(@mollyrosey92) reported
@VodafoneUK I've had no 5G from my gigacube for about 2 weeks now, why is that? It's in the same place as its always been and never had problems before now.
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Daniel fisher
(@Danielf53811600) reported
@VodafoneUK Latest Samsung phone would be nice as I never seem to be accepted for the high end phones so would be really nice to have the best there is for once
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alberto fernandez
(@albertferrico) reported
Another month and @VodafoneUK continues to steal money from me even though I cancelled my contract on November to finis it in December. You know what? I'm going to cancel the direct debit myself and you are not going to take more money from me ever again!
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Simon Venn
(@9a1ca475372b424) reported
@VodafoneUK Reading the responses the strong message is no rewards for loyal customers. Sure you offer upgrade based on your business requirements but not based on what the customer wants compared to other mobile phone operators. I certainly would like to see more customer based rewards
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William Herring
(@Billyboysidney) reported
@VodafoneUK @VodafoneUK Don't even try to contact @VodafoneUK on their chat. Automated system is hopeless & when you are lucky enough to get a human, they can't resolve a simple change of Address issue. More than 24 hours of contact they add insult to injury & offer £7.50 to Compensate!!
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Delwar Ullah
(@Sheffield128) reported
@VodafoneUK I’ve downloaded this app I think it’s a good idea I think all Vodafone customer should download it
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alberto fernandez
(@albertferrico) reported
I'm not going to stop and tweet every single day and things about @VodafoneUK until THEY call ME to fix this! I'm sick and tired of their poor customer service and response.
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William Herring
(@Billyboysidney) reported
@mrsflynny @VodafoneUK @VodafoneUK are not even bothered that I will change provider after 25 years of being a LOYAL SUBSCRIBER. Unfortunately that is the problem with such Large Companies these days. They really don't give a Hoot about losing Customers!!!
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LIZ ALDERSON
(@busylizzie1965) reported
@VodafoneUK OMG they have disconnected my tenants broadband nad I pay the bill. What a total useless company they are. Ive had a year is issues and I closed one acocunt and they have closed the wrong one, AND I specificalyl said be careful not to close the wrong one!
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chiggo
(@_porean_) reported
@VodafoneUK apparently you've been working on fixing the network issue in my area since the 18th. But there's been no improvement at all. I literally can just barely get on Twitter to post this
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Emma Croft
(@EmmaCro50249920) reported
@SAkers1975 @VodafoneUK I'm leaving too...cannot wait and counting down the months
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Hanani Han-Han
(@MissHanHanSays) reported
I've spoken to technical support, cancellation team and now complaints, the person from complaint is by far the rudest person I have spoken with working in customer services @VodafoneUK Such a condescending man should not be working in customer services!
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alberto fernandez
(@albertferrico) reported
@VodafoneUK If you really want to fix this,call me
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Felicia
(@felixia_201) reported
@VodafoneUK #VeryMeRewards a new phone mine quite slow now even though it still good quality hahah
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SmoothEmJay
(@roboemjay) reported
@VodafoneUK Both. It's not interference or bad WiFi range etc. Every 7-10 days (maximum) your connection drops and it takes ~20 minutes to come back up.
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JFly
(@mrsflynny) reported
@Billyboysidney @VodafoneUK Totally agree, I need to speak to them about my Samsung watch and it assumes I want to buy one. No i need help with a faulty one!
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sabesan
(@sabasan) reported
@VodafoneUK Vodafone’s customer service is the greatest compair to others.