Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 01/18/2026 08:50

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Ipswich, London, Hackney, City of Westminster, Bournemouth, Hammersmith, Islington, Wigan, Basingstoke, Halifax, Hayes, Birmingham, Coventry, Newcastle upon Tyne and Motherwell.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomCity of Westminster Internet
United KingdomBournemouth Internet
United KingdomHammersmith Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • j4mdoughnut Sabrina (@j4mdoughnut) reported

    @VodafoneUK You think you are so smart telling me there’s no problem with my internet!!!!! You should be asked #vodafone

  • 82amped Sam cook (@82amped) reported

    @VodafoneUK absolutely disgusting behaviour regarding a sim only contract for my son,can’t get reception in numerous places in @bath he’s 11 years old and it’s not safe for him not to be able to make calls. No help with customer service.#disgusting#poorservice

  • pabb85 Paul (◔_◔) (@pabb85) reported

    @farmbeam @VodafoneUK Same here. @VodafoneUK any idea of when you'll have a fix?

  • pompeyhedge ed francis (@pompeyhedge) reported

    @DairyConsultant @VodafoneUK @ianwr19ht The status checker NEVER shows the current status. Vodafone are full of shi...

  • Rhianne82 Rhianne Lewis (@Rhianne82) reported

    @VodafoneUK how do I make a complaint about rude staff and serious errors which could have caused me serious financial implications. Does anyone know which ombudsman I would need to send my issue to? #vodafoneareshit

  • MTAquilina Mike McCauley (@MTAquilina) reported

    @VodafoneUK I understand you are technical team are working on the problems with Twitter and websites not loading, but can you update your customers with what is happening and if we will be getting any compensation, nearly 4 days now

  • bakigorgun Baki Gorgun (@bakigorgun) reported

    @VodafoneUK i have mobile data 100 gb. I can’t use mh mobile data because of #Vodafone bad quality of services. You are asking me area. I am paying for “mobile” that means there is not exact location. Mobile means mobile. Please advise what is the solution.

  • pompeyhedge ed francis (@pompeyhedge) reported

    So not only is this place affected, I can't access Microsoft websites now either @VodafoneUK utter, utter joke of a 'service'. Just one thing after another.

  • j4mdoughnut Sabrina (@j4mdoughnut) reported

    @VodafoneUK Your internet is shameful. I constantly have to use @O2 mobile internet. Ironically my husband is on Voda and he has to buy more data every month because your internet in our house is soooo terrible!!! Avoid this company.

  • happycabby1 David (@happycabby1) reported

    @stormcab @VodafoneUK No problems here? Could you not get anything?

  • Scott12054718 Scott (@Scott12054718) reported

    @VodafoneUK terrible company to have your phone contact with took a new contact out with them to find out your airtime bill not together with the handset you pay them separately an if you make a payment before it's due it doesn't come of your bill what a joke

  • Cognitiveunflex Kor Han (@Cognitiveunflex) reported

    @VodafoneUK @Welshy_broad Still not working

  • Flyin5paghetti Flyinspaghetti (@Flyin5paghetti) reported

    @VOXI_UK Mobile Internet issues over the past few days on the @VodafoneUK network is unacceptable and its not just twitter being affected as I'm starting to see some online stores not loading assets. I'm refunding and switching network if not resolved by tomorrow.

  • CatkinFox 🏴󠁧󠁢󠁳󠁣󠁴󠁿Catkin (@CatkinFox) reported

    @VodafoneUK It would appear that there is a misconfiguration that is blocking those on Vodafone from accessing Twitter. Unsure if your social support software can see the thread I've tagged you in but we've done a little digging! Possible DNS issue?

  • mo1981_rahman Muhammad Rahman (@mo1981_rahman) reported

    How can @virginmedia allowed to provide such bad service from these two @ee @VodafoneUK

  • B7SSN jas (@B7SSN) reported

    Having to check my @Twitter with my @SkyUK WiFi because my @VodafoneUK still (3 days) is not allowing me to view pictures or videos. I have DM them asking for a reduced bill, they said NO! 😡 Fix it or I will cancel three contracts I have!

  • chancetotravel Adam (@chancetotravel) reported

    @VodafoneUK @suziejane3579 @karenjane16ka Doesn't work with vodafone wifi either unfortunately

  • DarkNightMoofie 🤘🏻Gary/Gawy🤘🏻 (@DarkNightMoofie) reported

    @VodafoneUK so now I’m getting a burst of images and videos which I can’t play every so often this evening, and I’m wondering if that’s a sign that the issue is slowly getting fixed. I hope cuz it’s been well over 48 hours since the problem started

  • DorianRichards5 Dorian Richardson (@DorianRichards5) reported

    I cannot believe the appalling service I am receiving from @VodafoneUK, it’s disgusting to say the least. Cannot use my phone in my own city and will not let me leave the contract, lied to over and over and threatening me to pay for somethingthat doesn’t work @BBCNews please help

  • j4mdoughnut Sabrina (@j4mdoughnut) reported

    @VodafoneUK We have spent hundreds every month on buying additional data. Apparently you said there’s no problem!!!! Our house is more than average for a uk House.

  • goldrick_kieron Kieron Goldrick (@goldrick_kieron) reported

    @VodafoneUK @ElspethDesert They don’t care about telling people anything, they have gone down hill so badly in Tyne last 2/3 years, I’ve been trying to get my signal issues sorted for 3/4 months and just kept getting told there is maintenance coming soon and it will all be fine after that

  • AndrewBowdenSm1 Andrew Bowden-Smith (@AndrewBowdenSm1) reported

    @VodafoneUK whilst I understand the issue with twitter media files not loading for 4g customers is being looked into I find your silence on the issue very problematic. Why haven't you made any announcements to clarify what is going on. It is unacceptable. 48 hours and counting.

  • ItsGoda_ goda†💛 (@ItsGoda_) reported

    @VodafoneUK imagine telling my fiance that the Internet issue is your problem? And now you're saying its our fault? We've had no Internet since yesterday😖,and a few people we know have said the same ....And you still haven't fixed the issue, we won't be renewing the contract

  • ElspethDesert Elspeth (@ElspethDesert) reported

    @VodafoneUK As a Communication company - do you not consider telling your customers may have been helpful? Very poor customer service.

  • 33333b64097e4fb Jan McGuire (@33333b64097e4fb) reported

    @VodafoneUK you guys really need to get a new advert, the current one is becoming tiresome, the brainwashing tactic is not working.

  • neillsproull neill_s (@neillsproull) reported

    @virginmedia and @VodafoneUK - we are now 7 days without any mobile phone signals of any type - no service status update available and no idea how long the outage will continue. A major safety concern in a rural area as people rely on mobile for safety.

  • Mikeyhcm Michael Smeaton (@Mikeyhcm) reported

    @VodafoneUK still problems with twitter and other apps I cant load because of problems with your network really not good enough now and had enough of poor service after years of being with you. Presume if this doesn't get fixed quick I can find a new provider with better service

  • j4mdoughnut Sabrina (@j4mdoughnut) reported

    @VodafoneUK Your service is diabolical

  • CatkinFox 🏴󠁧󠁢󠁳󠁣󠁴󠁿Catkin (@CatkinFox) reported

    @murrayelliot I'm with Vodafone, and my work phone is with them too... @VodafoneUK any support?

  • shaz7672 Happy girl 😁 (@shaz7672) reported

    @VodafoneUK What's going on with the network. ??? Its really bad... 😡😡