Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (61%)
-
Phone (16%)
-
Wi-fi (12%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Basingstoke, Hayes, Birmingham, Coventry, Newcastle upon Tyne, Motherwell, Derby, Stoke-on-Trent, Ilkeston, Melton Mowbray, London, Hackney, Rochester, Wolverhampton and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Hayes |
Wi-fi | |
| Birmingham |
TV | |
| Coventry |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Motherwell |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Pooja Verma
(@iamPV__) reported
.@VodafoneUK your customer service over the phone and online is ridiculous. All I want to do is to speak to a real person about the cost of a battery replacement for a s9.
-
T
(@frankmontana48) reported
@VodafoneUK yet again my home internet is down so I can’t watch anything on TV!! What’s going on vodaphone??!!
-
Terrijayne Butler
(@TerrijayneB123) reported
@VodafoneUK I just want to make a complaint now, this has gone on long enough, over 2 hours I have been on the phone now, and I'm on hold again, I'm trying to look after my 2 Yr old daughter
-
H4NN4H
(@Hannah_Ald) reported
@VodafoneUK top service as always guys
-
Otto's Restaurant
(@OttosSheffield) reported
@VodafoneUK Disgusted to be having to complain on behalf of a customer of 20 years refused unused credit refund & lied to by Vodafone call staff. At 88 years old @VodafoneUK you really should be ashamed. All ready to leave your company but prevented by this. New policy & new low.
-
Debra Maguire
(@DebraNigUidhir) reported
@VodafoneUK @liosamaire @Ofcom I’ve made a few calls and used the online chat service for 5 days now and this issue is still unresolved. My request for an engineer to attend has been ignored. Very poor service. Same answer that it’ll be fixed in 24 hours and never is #poorservice
-
Ben
(@iambaustin) reported
What is going on with @O2 in and around Havant area? I moved from @VodafoneUK 3 weeks ago and it’s literally the worst coverage for data I have ever seen! Full 4G but takes 10 minutes to load anything. Shocking.
-
Alex Dellanzo
(@ADellanzo1) reported
@VodafoneUK Honestly why are you help on Twitter so useless, My data is draining double as quick as it does in the UK and I'm worried I'm going to occur a big bill, I can't even access the data cap because the biometrics are not working
-
chlo
(@chloetighe_) reported
@VodafoneUK I upgraded my phone on Thursday & was told the new one would be in store on Friday. I need to cancel my contract and order a new one or someone needs to give me a timeframe as to when it will be delivered to store?
-
Giorgio Bonfiglio 🇺🇦
(@g_bonfiglio) reported
Hey @VodafoneUK, I'm having a terrible time upgrading my plan. Your website has been throwing random errors for three days now, Tobi opens with an unknown error, advisers over the phone are giving me completely different prices than I see on the website, how can this be so hard?
-
Liosamaire
(@liosamaire) reported
@VodafoneUK @Ofcom My sister has already been granted permission over the phone helpline to speak on his behalf as he is hard of hearing does this also apply to the messaging service.
-
Gary M. Gadsdon
(@Gazmanafc) reported
I'm really starting to get fed up @VodafoneUK. Engineer fixed the issue, that lasted two days, I call and spoke to someone, they did something, that fixed it, ALSO for two days, and now, the connection has for a THIRD time, gone to crap. Stability, is that not a thing with you?
-
sammy taylor
(@xxxxMrsTxxxx) reported
@VodafoneUK why is it so difficult to sort out an Apple Watch one number in store no help! Ring customer service they send a txt and and end the call! Why can’t you just answer the phone and sort it out! Terrible service
-
Ian Green
(@ian_green14) reported
@VodafoneUK your processes are terrible, my contract coming to end so want to change ge to sim only and carry on my employee discount but 30 mins later and being told need to do this online, what's the point of having a call centre. Can't wait to see what @O2 & @EE can offer
-
✨Emma ✨
(@Emma_Proctor_UK) reported
Spent hours trying to resolve an issue with my @VodafoneGroup @VodafoneUK contract. Hours. Hours on Chat. Tobi the chat bot is now ghosting me. I Keep on asking for someone to speak to me. I have a catalogue of issues and I need an email address to forward this to Vodafone.
-
Shannon 🦋
(@shanniexx_) reported
@VodafoneGroup @VodafoneUK has the WORST customer service I have ever seen
-
dean jones
(@dean069) reported
@VodafoneUK are you having problems with the broadband today please can’t connect
-
Grumpy Dumpty
(@grumpy_dumpty1) reported
@VodafoneUK broadband not working. Cf48?
-
Sarah Weymes
(@SarahWeymes) reported
@VodafoneUK 7 days without broadband and absolutely zero help from anyone! Horrific customer service. I want someone to call me ASAP
-
Günter Richter
(@gunterrichter) reported
Hey @O2 I've just transferred two mobile lines to your network because you still support free roaming in the EU. @VodafoneUK bye bye, you are just profiteering.
-
Terrijayne Butler
(@TerrijayneB123) reported
@VodafoneUK I just want to make a complaint now, nothing more, the very last straw is being sent information to unpair a apple watch I have a Samsung, so no one is looking at my notes or account at all
-
Liosamaire
(@liosamaire) reported
My elderly father has been waiting over 5 days for @VodafoneUK to reconnect his phone line after changing provider to them, keep telling him wait 24hr+ . Don’t think this ‘new customer’ experience is at all satisfactory. @Ofcom
-
Darshak Patel
(@PatelDaku) reported
@VodafoneUK Thanks. Really jumping with joy. Cpuld not activate Entertainment, so you decide to remove and reinstate to try an resolve it. But now refusing to reinstate it, claiming I am not entitled to it. Now to get it reinstated asking me to Contact Customer Relations.
-
uosuıbɹɐɯ ןıǝu
(@Lordmargi) reported
@VodafoneUK your chat facility is horrid, im due an engineer visit today and apparently its been cancelled without informing me. I want to speak with someone on the phone asap as the service is diabolical
-
FancyaCuppa
(@FancyaCuppaNow) reported
I just lost 2 whole hours of my life trying to upload apps from @VodafoneUK & @forduk - all the problems seem to stem from the fact that bloody @Google thinks I’m still in Australia so only offers me Ford Aus or Vodafone Aus apps. 21st century problems but what a waste of time!
-
Charlie Goodall
(@goodall_charlie) reported
@VodafoneUK @SophiaThakur Hope it’s better than the Vodafone connectivity I have at present 3 bars of 3G. Customer service at the same level.
-
Giorgio Bonfiglio 🇺🇦
(@g_bonfiglio) reported
@VodafoneUK Yes, it's all server side errors, they also happen when I'm logged out so you clearly have some sort of issue!
-
Amol Ramdas Babar
(@babaramol01206) reported
Dear , Evey time same problem of money deducted from main balance Nos of time I lodge complaint but no solution has provided I need my refund as early as possible No call or enquiry has done their end @VodafoneUK @VodafoneGroup @VodafoneIdeaIN
-
kieran🔑
(@itskierannn_) reported
@VodafoneUK I need help. My contract was turned off earlier cus I cancelled an additional plan and I contacted Vodafone who said they'll turn it back on and it'll take 2 hours it's been longer and it's still not back on? I can't call anyone/use data.
-
Sohan Singh
(@Sohan_1992) reported
@JioCare you earning millions of money in a day. But not installing towers for a better internet service. Vodafone is UK company but giving valuable service. Switching to Vodafone. @VodafoneUK @vodafonein1