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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 29: Problems at Vodafone

Vodafone is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 64% Internet (64%)
  • 19% Phone (19%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Manchester, Edinburgh, Reading, Romford, Halifax, Crawley, Farnborough, Dublin, Birmingham, Sevenoaks, Exeter, Newbury, Bradford, and Derby.

CityProblem TypeReport Time
London Phone 16 minutes ago
London Phone 16 minutes ago
Manchester Internet 22 minutes ago
London Phone 21 hours ago
London Internet 24 hours ago
London Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • deniz34j
    Osman (@deniz34j) reported

    @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

  • GoodKingLou
    King Louis XIII (@GoodKingLou) reported

    Cancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...

  • FarmerJoeShow
    Joey ap Joey (@FarmerJoeShow) reported

    @VodafoneUK @antonycotton Vodafone UK are appalling. Absolutely zero customer service and if you can get hold of them they say it’ll be sorted next day but it never is. AVOID THEM. Use literally anyone except Vodafone UK.

  • Foxyoldnag
    Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported

    @thecalowkid I had a sim only with Lebara, network provider is @VodafoneUK just cancelled it.

  • foodiskey83
    Mr T (@foodiskey83) reported

    @VodafoneUK What’s with the freebies you are handing out then? Dont see much denial.. or even an apology.. I’m glad I cut the contract you.. not only tripe service but you are a core problem in this country.. Nick Read.. prep a public apology before you lost any sane customer you have left.

  • shikariunite
    mṽsh (@shikariunite) reported

    Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

  • Quentin_Stephen
    Quentin Stephens (@Quentin_Stephen) reported

    @VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.

  • ReformYorkshire
    ReformYorkshire (@ReformYorkshire) reported

    @MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.

  • JamesMaskell15
    James Maskell (@JamesMaskell15) reported

    @colder_sarcasm @VodafoneUK @ZiaYusufUK It's to suck media attention. We look at Reform, not the other parties. He doesn't care about the flack because it embolden Reform support and gets called establishment hatred or something. The fact his posts are absolutely moronic is beside the point.

  • BoBaDobDobs
    BoB (@BoBaDobDobs) reported

    @VodafoneUK When will you be allowing Three customers to use Vodafone signal then? You’ve already allowed Vodafone customers to use Three. It seems Three customers are not as important as Vodafone customers in your merger

  • sailwithrob
    sailwithrob - I stand with Israel 🇮🇱🇬🇧 (@sailwithrob) reported

    @VodafoneUK is without doubt the most useless customer service company in the world - a whole day wasted trying to get an iphone 17 pro on the network

  • Orsassur2
    Or Sassur (@Orsassur2) reported

    @VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.

  • COASTERADDICTWH
    COASTER ADDICT (@COASTERADDICTWH) reported

    @OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone

  • barrysim
    Simon Barry (@barrysim) reported

    @WelshRugbyUnion @VodafoneUK Same response as last year **** right off

  • blindandb0ujee
    carys (@blindandb0ujee) reported

    @PolariChat @VodafoneUK Definitely not, they would never ring from an 07 number

  • crosslewin
    Chris Ross-Lewin (@crosslewin) reported

    @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

  • James79792160
    restore britain, send them home (@James79792160) reported

    @VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants

  • LiabilityLiam
    Liam (@LiabilityLiam) reported

    @SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)

  • DaveHol27360883
    That guy (@DaveHol27360883) reported

    @VodafoneUK Handing out sim cards to rapists. Shame on you, you'll never get my business again.

  • Ramasesuk
    Ian Robinson (@Ramasesuk) reported

    @VodafoneUK why has your coverage/signal been absolutely awful for the last few months in north Devon? Is it because you joined with 3 and have shut down your own masts and are using there’s?

  • billoldfield
    Bill Oldfield (@billoldfield) reported

    Message for @vodafoneUK There's a total network failure in DL2 3AA for over 48 hours now. Multiple routers and phones entirely down, no data and poor phone reception. Business and home offline on a Sunday. The network checker doesn't recognise the failure.

  • Whitelikedan
    Dan White (@Whitelikedan) reported

    @MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.

  • bigmickc22
    Michael C (@bigmickc22) reported

    @VodafoneUK what the keck is wrong with the connection in Glasgow. Sitting at 4G all day. This far on the whole UK should be 5G all the time. Poor service

  • qm8tknfyjy
    Nigel Leeder (@qm8tknfyjy) reported

    @SimonDanczuk @VodafoneUK No, no network makes money of it

  • Benson93077859
    Mr Crypto Project Manager (@Benson93077859) reported

    @VodafoneUK been with Vodafone 12+ years, I just wasted hours on the phone to their support because I get intermittent coverage at both of my properties & it’s getting worse, yet I’m paying 100% of the bill only to be told it’s tough & they are sorry! Absolute joke, moving to EE

  • openchatter
    freespeech (@openchatter) reported

    The more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.

  • robkilcoyne
    Robert Kilcoyne (@robkilcoyne) reported

    Dear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!

  • Bramapp313
    Dave (@Bramapp313) reported

    @MediaSOI Didn't they get the emergency message from @VodafoneUK free, or course.

  • Vince_Noir77
    Nabootique (@Vince_Noir77) reported

    @Iromg You can be with criminal supporting @VodafoneUK or you can support your country. You cant do both. Does @VodafoneUK realise they are throwing women off these boats mid crossing? This is a criminal organisation.

  • FefellaLou
    Fefella (@FefellaLou) reported

    @Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told