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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 67% Internet (67%)
  • 17% Phone (17%)
  • 10% Wi-fi (10%)
  • 4% Total Blackout (4%)
  • 1% TV (1%)
  • 0% E-mail (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Middlesbrough, London, Southwark, Enfield Town, Ilkeston, Croydon, Coventry, Hackney, City of London, Newport, Bristol, Bridgwater, Huntingdon, Birmingham, and Glasgow.

CityProblem TypeReport Time
Middlesbrough Internet 4 hours ago
London Internet 5 hours ago
London Internet 20 hours ago
Southwark Internet 1 day ago
London Internet 2 days ago
Enfield Town Internet 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGrandfatherX
    Billy©️ (@TheGrandfatherX) reported

    Britain is now a country where you only get the option & marketing to pay less but for a lesser service. There are literally no bargains to be had. It’s a country where the only growth is by charging you more for everything. @VodafoneUK is just one classic example of this.

  • maistry_anita
    anita maistry (@maistry_anita) reported

    @VodafoneUK I urgently need to speak to someone-please help.

  • Gram40270969
    Gram40 (@Gram40270969) reported

    @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

  • Jaammyyyyyyyy
    (@Jaammyyyyyyyy) reported

    @VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet

  • whoisgraham
    Graham : A Star Wars Story 💙 (@whoisgraham) reported

    @VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍

  • brianlfc0210
    Brianlfc0210 (@brianlfc0210) reported

    @Kevmac7 @VodafoneUK Terrible service

  • crosslewin
    Chris Ross-Lewin (@crosslewin) reported

    @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

  • bigdanaher
    Chris Danaher (@bigdanaher) reported

    @VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?

  • ttrinityb
    trin🇯🇲🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ttrinityb) reported

    I’m sick of calling a company, trying to talk to somebody and getting sent to an AI just **** off This is for you @VodafoneUK useless pricks

  • shikariunite
    mṽsh (@shikariunite) reported

    @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

  • Dameo_23
    Damon McRea (@Dameo_23) reported

    @VodafoneUK I get daily texts off you to upgrade my phone, I get twice daily emails saying an upgrade is ready. Instead of being desperate to get more money out of me. Sort your service out in the CA7 area!

  • Glenna12
    Glenna George (@Glenna12) reported

    @VodafoneUK , I have moved over to you and inserted the new sim card. I supposed to keep my mobile number. I currently no network access . How long does it take for my network access to kick in?

  • OdetteBougette
    Odette (@OdetteBougette) reported

    @VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!

  • BobGrumpies
    Bob Bluffield (@BobGrumpies) reported

    @Iromg @VodafoneUK Good for you! I wonder how many have done the same over this issue?

  • Pontemiller
    Nick Lawton (@Pontemiller) reported

    @VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.

  • mark_partington
    Mark Partington (@mark_partington) reported

    @VodafoneUK big mistake. Not going to do you any favours. Who was the idiot that thought if this ? If senior management signed this off then they need to resign ! @GBNEWS @PatrickChristys

  • tonytonggg
    Tony Tong | Founder | Ancient Systems x AI (@tonytonggg) reported

    @IsntWorkingPod @VodafoneUK Burnout isn't corporate malaise, it's judgment quietly failing before anyone names it. That's the pattern I build around: AI doesn't replace a founder's judgment, it just speeds up how fast bad judgment becomes visible. A year is plenty of runway for that to catch up to you.

  • pursseyg
    Gaz1313 (@pursseyg) reported

    @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).

  • PaperBundle
    Brown Paper Bag (@PaperBundle) reported

    @VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .

  • SonyRichards4
    lizrichards24 (@SonyRichards4) reported

    @VodafoneUK Please can you help with a query?

  • Orsassur2
    Or Sassur (@Orsassur2) reported

    @VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.

  • CayC73
    Nannyof2 (@CayC73) reported

    @VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !

  • Quentin_Stephen
    Quentin Stephens (@Quentin_Stephen) reported

    @VodafoneUK Your Broadband app is as useful as a chocolate teapot in areas of poor reception.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

  • LeCoq_79
    Le Coq (@LeCoq_79) reported

    The @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.

  • MancunianCaviar
    Liam (@MancunianCaviar) reported

    Hey @VodafoneUK, you have scheduled maintenance in my town, lasting until 18th September. I literally have 0 connectivity. Unless I’m on WiFi, I can’t make any calls or texts. Any chance of having my bill for the month refunded, seeing as I’m getting no service from you?

  • Abi_3Ray
    Dawn🐕🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported

    @Iromg @VodafoneUK You what?? That's another one to cancel then.

  • MigrantTrackUK
    Migrant Tracker UK (@MigrantTrackUK) reported

    @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

  • roberitno26325
    roberitno (@roberitno26325) reported

    @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

  • Quentin_Stephen
    Quentin Stephens (@Quentin_Stephen) reported

    @VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.