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Vodafone

Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 64% Internet (64%)
  • 18% Phone (18%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Edinburgh, Reading, Romford, Halifax, Crawley, Farnborough, Dublin, Birmingham, Sevenoaks, Exeter, Manchester, Newbury, Bradford, and Derby.

CityProblem TypeReport Time
London Internet 2 hours ago
London Internet 3 hours ago
Edinburgh Internet 18 hours ago
London Internet 1 day ago
London Internet 1 day ago
Reading Wi-fi 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • robcarmichael2
    Rob Carmichael (@robcarmichael2) reported

    @VodafoneUK what is the issue with the network in the Neath area in South Wales? Data network has been atrocious for weeks now.

  • CallumSmithcs83
    Feltham Bloke (@CallumSmithcs83) reported

    @ZiaYusufUK Thank you Zia also for all the paying customers can they have their bills free too? Or else surely cancel everyone @VodafoneUK make them bust

  • Orsassur2
    Or Sassur (@Orsassur2) reported

    @VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.

  • HenryHW82
    Henry Heysham-Westgate (@HenryHW82) reported

    How do I cancel with you ? You're giving free service to illegal invaders @VodafoneUK

  • Captain_P_Giant
    Captain Giant (@Captain_P_Giant) reported

    Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK

  • thebadgerf1
    joe bloggs (@thebadgerf1) reported

    @VodafoneUK Would never use Vodafone again after I found out they give free sims to all the illegal immigrants coming over here

  • Theogles1
    Ian (@Theogles1) reported

    @realmocktheleft @VodafoneUK I ****** Vodafone off 15 years ago, I was working in Perth Australia and forgot to turn data off. Never used it because I bought a local SIM. Got back to Portugal and hit with over 1k bill. Bastards

  • daisybusel
    Daisy Büsel (@daisybusel) reported

    Hi, @VodafoneUK - I’ve lost my broadband connection in SE11, London. The network status checker says there is a local outage - do you know when it will be fixed? Thanks

  • 250kchip
    Matt (@250kchip) reported

    If you're a @VodafoneUK customer you know what to do

  • kazfg
    Karen Smith (@kazfg) reported

    @SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue

  • JamesMaskell15
    James Maskell (@JamesMaskell15) reported

    @colder_sarcasm @VodafoneUK @ZiaYusufUK It's to suck media attention. We look at Reform, not the other parties. He doesn't care about the flack because it embolden Reform support and gets called establishment hatred or something. The fact his posts are absolutely moronic is beside the point.

  • MjelkRen
    Nike Ralph (@MjelkRen) reported

    @djp4cm4n @VodafoneUK wtf explain this @VodafoneUK I will cancel immediately. I have no loyalty to your ****** network

  • realmocktheleft
    Mock the Left (@realmocktheleft) reported

    @RegSimpkin @VodafoneUK I'd **** 'em off mate. Giving SIMs to gimmegrants. Bastards.

  • GoodKingLou
    King Louis XIII (@GoodKingLou) reported

    Cancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...

  • mark_partington
    Mark Partington (@mark_partington) reported

    @VodafoneUK big mistake. Not going to do you any favours. Who was the idiot that thought if this ? If senior management signed this off then they need to resign ! @GBNEWS @PatrickChristys

  • DaveHol27360883
    That guy (@DaveHol27360883) reported

    @VodafoneUK Handing out sim cards to rapists. Shame on you, you'll never get my business again.

  • FefellaLou
    Fefella (@FefellaLou) reported

    @Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told

  • _AgainstMyWill
    ||| PAUL ||| (@_AgainstMyWill) reported

    @cmwrawcliffe @ZiaYusufUK @VodafoneUK That would be fine with me. Almost everything about them is bad for humanity!

  • MintyCondition
    Meenesh Mistry (@MintyCondition) reported

    @VodafoneUK your incredibly helpful in store staff have to suffer with an incredibly slow system. It really devalues the service you offer and I’m sure demotivates the staff

  • AnnPierceJones1
    Ann Pierce-Jones (@AnnPierceJones1) reported

    @VodafoneUK since June your service has been well below acceptable level in Caernarfon. Despite this my last 2 bills didn't show any compensation & you've taken payment in full. Today 12 August has been particularly bad on both 4G & network. I've already raised this on account

  • RyyyyRyyy
    Ry (@RyyyyRyyy) reported

    @VodafoneUK my phone keeps losing signal, goes to emergency calls only... ive followed an agents instructions and also had a new simcard but still the same!? Please can you advise

  • shikariunite
    mṽsh (@shikariunite) reported

    Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

  • unluckyclay1981
    Dangerman (@unluckyclay1981) reported

    @VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)

  • mikewooduk
    Mike Wood (@mikewooduk) reported

    @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

  • AMarslandpart2
    Andrew Marsland (@AMarslandpart2) reported

    gawd damn it why does this come out after i`m a few months in with a new switch to @VodafoneUK contract

  • talker50
    StraightTalker50 (@talker50) reported

    @GBNEWS Well @VodafoneUK , has not a single person in your organisation taken any notice of how much the support for the RNLI has gone down because of helping the illegas, don't be surprised when you get the same response.

  • Whitelikedan
    Dan White (@Whitelikedan) reported

    @MrsSamClarke @VodafoneUK I feel a lawsuit should be coming for vodafone. No love lost with reform, but attacking this at any angle is a good thing. **** anyone who helps with the crossings.

  • crosslewin
    Chris Ross-Lewin (@crosslewin) reported

    @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

  • LeCoq_79
    Le Coq (@LeCoq_79) reported

    The @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.

  • thisbrowngeek
    This Brown Geek (@thisbrowngeek) reported

    @Alexarmstrong Spread the word - CANCEL @VodafoneUK