Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Willenhall, Leeds, Manchester, Tower Hamlets, Milton Keynes, Oxford, Sevenoaks, Hammersmith, Athy, Dublin, Liverpool, City of Westminster, Edinburgh and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Willenhall |
Phone | |
| Willenhall |
Phone | |
| Leeds |
Phone | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Msterrisong
(@msterrisong) reported
@VodafoneUK is your complaints service a black hole or do people actually sometimes get a response from it. Counting down the days til I can involve The Ombudsman.
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Amol Ramdas Babar
(@babaramol01206) reported
@VodafoneUK @VodafoneGroup no response and no solution has provided regarding my dedication What slow service is this??
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Failcon_wolf
(@FailconOnTwitch) reported
@VodafoneUK since I upgraded a few months ago I have not been able to view any of my account information etc, it all just says unable to get this data with an error code. Already went through support who told me my account had been reset and after 3 days reset the app again and
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Paul Healy
(@PJH1974) reported
@VodafoneUK I travel the Thameslink line from Harpenden to St Pancras regularly. The service on Vodafone is poor at best, and non-existent in a lot of places. This is 2022 not 1992. Invest in your network or I will move.
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ESW87
(@ESW872) reported
Top stupidity from @VodafoneUK today when trying to resolve an issue with a SIM card FROM the @BritishRedCross - 1 “can you take the device back to where you bought it” - nope it’s bombed, 2 “how did you buy the SIM card” it’s free. No idea there’s a war. #callcentre #idiots
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Latifah
(@_latifahrahman) reported
Been chasing up a refund for Vodafone for nearly 3 months now and I stg if I have to hear the automated voice of that woman from customer service ONE MORE TIME I MIGHT JUST HAVE TO SHOVE HOT COAL IN MY EARS ITS LESS PAINFUL !!!!! @VodafoneUK
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🇬🇧🇬🇧Keith Harris🇬🇧🇬🇧
(@klharris30) reported
@VodafoneUK I haven’t got an alternative number. I am just trying to login to my account with my email address to find out what my final billing, if any, is going to be but you have blocked me out of my account.
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Sue Murphy
(@nzsuem) reported
@TheScribbleBug @VodafoneUK Dont get me started! Being trying to get a receipt for over a month. Every time I’m promised someone will help. All they seem to be able to do is “clear security” and tell me “it’s been requested”
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Ikram
(@Ikram_Sahib) reported
@virginmedia @VodafoneUK Vodafone are offering me an engineer date for the 14th June lol. I've spoken to about 5 members of staff who instead of resolving the issue put me back in the customer service queue without warning. Virgin can you offer a quicker date?
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jamie curtis
(@curtisfeatures) reported
@VodafoneUK @CityFibre Your service is SHOCKING! 20 days after my fibre install and i'm still not live due to a "fault" that no-one seems to know how to fix. Every time I ask for an update i'm "promised" 48 hours. You have sold me a service that's not fit for purpose!
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Toby White
(@Tobermoree) reported
If I can give you any advice running a business it's never, ever, ever use @VodafoneUK. The most unhelpful service of any company ever.
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Karris
(@Keeperofpuzzles) reported
@VodafoneUK is an absolute shambles, I’ve had nothing but problems from them since I started my contract. I’ve been waiting for a refund for about a month now and still have not received it I keep getting the same response, it’s an absolute joke!
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Aaron Pewtner
(@aaronpewtner) reported
Problem still not fixed. Have had to buy WiFi in airport now. Aswell as get charged another day for data I cannot use @VodafoneUK
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👑 Mr J Thomas 👑
(@JedL2b) reported
@VodafoneUK Oh, I will be logging a complaint via offcom this evening too
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👑 Mr J Thomas 👑
(@JedL2b) reported
So my recommendation is anyone who uses @VodafoneUK to cancel immediately. Do not renew & do not contemplate joining this company. Their “customer service” is appalling, the way they treat loyal customers is disgusting. DO NOT take out broadband or phone contracts with them
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Ben Barker
(@Ben_Barker1989) reported
Has @VodafoneUK been terrible for anyone else the last couple of days? 4g isn't loading anything. It's like my phone has somehow regressed to dial up speeds
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JB
(@JustinBeale70) reported
@VodafoneUK how come I can get a 4G signal at the top of Monte Baldo and in the middle of Lake Garda but usually struggle to get a phone signal at home. 🤔
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imo
(@imobbcs) reported
@TheScribbleBug @VodafoneUK After I left the UK I was dealing with them for 6 months just to remove an extra charge they billed me after I ended my contract. Their customer support is terrible. Good luck 🤞
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Duncan Gray
(@DuncanG47751779) reported
@Tobermoree @VodafoneUK Couldn't agree more. Absolutely disgraceful service ..2 months of lies one after the other..and still lying now,and that's from the highest level of the complaints team..20yrs of loyal custom and treated like dirt.just cause I wanted to UPGRADE
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Dee Pryce
(@Crazydee2704) reported
@VodafoneUK Just had a very interesting interaction with your customer services. I tried paying my bill but there was no option, set up like a direct debit. When queried, told no direct debit set up. When I return to the app, the page is completely...
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🦄 Erdem 🦄
(@rifaterdemsahin) reported
@EE this was a @VodafoneGroup sim card. hope @VodafoneUK solved issues in cb1
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ed francis
(@pompeyhedge) reported
@VodafoneUK @JedL2b Not aimed at you Charlotte, but if Vodafone has customers as its priority why has the service, and customer service got so bad. And why has the shareholder dividend gone up 4% after the price rises (for inflation and infrastructure)?
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Lesley Whiteman SM
(@lesleywhiteman) reported
@OnePlus_Support hi, my OnePlus five is still going strong but @VodafoneUK tell me I need to upgrade as they are shutting their 3G network, which mine uses for texts and calls. Can you confirm if that's correct please?
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Ikram
(@Ikram_Sahib) reported
@VodafoneUK @virginmedia I've already called and recieved terrible customer service
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Olivia
(@Olivia_DeHaney) reported
Wow! Over an hour on a chat to @VOXI_UK then another two hours to @VodafoneUK for them to DISCONNECT the chat as they can’t answer my question after passing me around 6+ advisors and put me to the back of the queue! This has been the worst experience with a phone provider EVER.
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Andy Wyatt
(@wyattandy) reported
@VodafoneUK hello, how do I keep track of an internet problem in my area? Your phone line told me there is a local issue. Do you have an outage map or similar one can monitor?
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Aaron Pewtner
(@aaronpewtner) reported
@Unique_Welsh @VodafoneUK Honestly mate. 2 days on an online chat and problem still not solved. Painful. I’m home tomorrow and won’t even matter by time they get back to me! Embarrassing @VodafoneUK
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Tommy T
(@tommythesausage) reported
@VodafoneUK is your online chat down?
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no.
(@Je_vous_Deteste) reported
@VodafoneUK your customer service is abysmal. I’ve never known service as bad as this. I’ve been told to wait 24 hours for an account reconnect since Wednesday of last week.
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Megan Taylor
(@megan_taylor_) reported
@VodafoneUK have tried calling customer support with a query, to be told by the automated service to chat to an online expert. However all online experts are busy due to “higher than normal volume”. How do your customers get answers to their questions?!