Vodafone Outage

@ThreeUK @O2 @VodafoneUK As your sharing with Vodafone... And being both a Vodafone and 3 customer do we get a discount.

@ThreeUK @O2 @VodafoneUK Thats too late for me. I've just cancelled your home broadband service because it got continually worse, and you had no intention on upgrading. Now you post this. Its like you don't even tell your support what is going on. You are way out of your depth.

When you've been with @ee for 10+ years and they can't even match deals from other providers. On the other hand, I'll be a new customer to someone else, @O2 @VodafoneUK who wants to sell me a contract for a Galaxy S20 FE?

@ThreeUK @O2 @VodafoneUK Not interested , no longer a customer since you decided to charge 10p for a text .

The customer service from @VodafoneUK is a shocker. A regret that I’m moved over to them and stuck in my contract. Counting down the months until I can cancel my contract.

@VodafoneUK @VodafoneUK Internet has gone AGAIN. Exactly the same issue as last week. I call your number and give the 6 digit code I was given as a reference by text and it says it doesn't exist and therefore won't put me through to anyone. Absolute joke. Another day I can't work

@VodafoneUK having some upgrade issues. Got a pre-order order confirmation but nothing showing up regarding it on the account and not been charged. Just want to check it's gone through. Upgrade status says open still

@VodafoneUK an absolute shower. Move from voda business to consumer account had some sim issue so after over 2hrs calling you it’s now 3-5 days to wait for a new sim by post. Utterly ridiculous you apparently cannot give me an esim to get me back online.

@Jcy_Boxer91 @VodafoneUK I was fine to wait til Friday - they shouldn't mess with us like this! Such bad customer service.

@VodafoneUK Hi, no need for you guys to do anything ; your phone support team have been great! They're trying something on their end but have advised it's Virgin who really need to act here to ensure issue is resolved. Appreciate you contacting me.

@VodafoneUK worst customer service. Awful automated system. Leave them as soon as you can. Just dreadful.

And now I can't even claim my free headphones because the website is down. Very disappointed with @VodafoneUK right now. Wish I'd gone back to @ThreeUK

@richtravelz @VodafoneUK I had exactly the same issue. Then livechat couldn't give me a straight answer - looks like Monday will actually be this Friday.

@VodafoneUK But, like, what sort of maintenance are you doing that requires *nightly* downtime? I just had to drop out of a Zoom call because I'm down to 100mb, would love to upgrade my plan to unlimited data but My Vodafone has been down over an hour now...

@VodafoneUK But, like, what sort of maintenance are you doing that requires *nightly* downtime? I just had to drop out of a Zoom call because I'm down to 100mb, would love to upgrade my plan to unlimited data but My Vodafone has been down over an over...

The @VodafoneUK user portal has been down two nights in a row when I've been needing to upgrade my data. I'm down to half a gig...

Changing my #ISP to @Onestream_UK from @VodafoneUK, along with bining Voda's stodgy Router-MoDem. In 18 months I'll change again, and am not going with "Slow-Slow" either.

@lucinda_swain @VodafoneUK Zero coverage here, managed to cancel and keep £400 phone years ago. 24mb connection on Three!

@VodafoneUK my Gigacube speeds have dropped significantly on 4G. I am on 4G because the sales person neglected to tell me that there is no 5G in my area. So I am paying for 5G, yet I get slow 4G speeds. At the very least I would like reasonable 4G speeds. Please help.

@VodafoneUK Spoke to customer services 4 x about phone trade in to get my discount! Received new phone and no bag to return my old one! 4th call told to use trade in tool on app but there isn’t one! My acc not been credited until my old phone returned! Apparently bags been sent 2

@VodafoneUK can someone please tell me why when you contact customer services in whatever country answers there response to any complaint is to either turn off your data or change your log in so you can know longer access your account

🙄 @VodafoneUK home wifi is the worst

@VodafoneUK is there any reason why every time I try to log into your app it is not working..? It's pretty curious that a broadband provider has a website which is never online.

@natwallbank @VodafoneUK We’re moving house with no exchange or completion date agreed. Our buyers told Voda a date and Voda never gave me the chance to dispute that move date.

@VodafoneUK would love to watch a film. but as the wifi is so poor the chances of doing so are very slim. funny how the vodafone speed checker shows it been 4x faster that the ofcom checker!🤥🤥

@VodafoneUK @VodafoneGroup Hi. After giving access to my number to an angry Scottish man for a week. You've now cut off my phone for fraudulent activity activity. How can I fix this?

hi @VodafoneUK. How could I go about escalating a complaint and associated refund please? Im not one to usually complain but I have tried with customer services on phone a few times, been promised a fast resolution and that a complaint would be filed but no response. Thanks. 👍🏻

@VodafoneUK When you approach the bridge, the signal fades and cuts out but does not re-engage. It's highly annoying and has only gotten worse in the last 6 months. Surely this has been flagged up by others?!?

@VodafoneUK @VodafoneGroup just surpassed itself. 9 days of intermittent connectivity and their latest suggestion why I still have problems ‘ it could be the central heating. That’s very common, you know..’ #Vodafone #conspiracyheatingtheories

@VodafoneUK still no coverage.... still paying a contract for not even a basic service. 5G??? Maybe being able to use a phone to make safeguarding calls from home? #bigask? #vodafone