Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/23/2026 13:30

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Alnwick, City of London, Bradford, Chippenham, London, Southampton, Guildford, Cardiff, Sheffield, Edinburgh, Leven, Barnsley, Camborne, Reading and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlnwick Phone
United KingdomCity of London Phone
United KingdomBradford Internet
United KingdomChippenham Internet
United KingdomLondon Internet
United KingdomSouthampton Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RustySwings Rusty Swings (@RustySwings) reported

    @VodafoneUK Just had to cancel / serve notice on my existing SIM only contract so I can get the package you have for new customers. Seems crazy that I have to port my number from Vodafone to Vodafone. Why not let me just upgrade?

  • alicia96bell Alicia Bell (@alicia96bell) reported

    @KaneVerrall @VodafoneUK Try TalkMobile when you get to leave. Cheaper deals and I always have signal.

  • TFlynn1888 Tony Flynn (@TFlynn1888) reported

    @VodafoneUK you help with my broadband? It’s saying I have no IPv4 connection

  • Karenbayfield Karen Bayfield (@Karenbayfield) reported

    @VodafoneUK @EE Sadly not - sons phone broken but still in contract so will have to continue to pay - all phone options options kept sending text but no display so couldn’t see/activate. Just needed to speak to a human!

  • LewisW_94 Lewis Dalton (@LewisW_94) reported

    @VodafoneUK @heyendlife Same issue for me

  • 8Ace___ 8 Ace (@8Ace___) reported

    @VodafoneUK Still the same now in the MK19 area despite messages to claim the problem has been fixed. Just tried it 5+ miles away and working fine so there is still a problem with whatever transmitter serves the Haversham/Wolverton/Stony Stratford area.

  • JoelDSimons Joel Simons (@JoelDSimons) reported

    @VodafoneUK Hi, I have joined Vodafone today - there were various issues and took 2 hours (including 90 minutes on the phone). I have since checked my online banking to find I have paid the up front fee for my device plan twice. How can this be rectified?

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @VodafoneUK Why is your customer complaints team not allowed to speak to Vodafone store staff to help resolve queries?

  • cl_elliie Ellie (@cl_elliie) reported

    @VodafoneUK issues with signal in PO7 postcode for several people around me. No updates and tests show signal is ok but all of us have no signal. Any update on this?

  • pinkdiva1 Clare Murray (@pinkdiva1) reported

    Whatever you do today - DO NOT get broadband through @VodafoneUK Appalling customer service and they can no longer connect us to faster fibre as promised. Very happy to take the money for it though… #poorcustomerservice

  • heyendlife peter lorimer (@heyendlife) reported

    @VodafoneUK is your website down?

  • Flo_Brown_ Flo Brown (@Flo_Brown_) reported

    @VodafoneUK Thanks George x so sorry I was so rude. Not very feel good Friday of me

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @VodafoneUK Why is your customer complaints team not allowed to speak to Vodafone store staff to help resolve queries?

  • LisaBro95578627 Lisa Brown (@LisaBro95578627) reported

    @Rightcleverdick @VodafoneUK I think they call it easy move, which is laughable. Exactly the same situation as you, 3 weeks on still not resolved, lied to all the time. Switching to Virgin called them yesterday, fingers crossed Internet tomorrow. Absolutely no customer loyalty been with Voda for 5 years plus

  • allanedwards Allan Edwards (@allanedwards) reported

    Hi @VodafoneUK TOBi the bot needs to learn the difference between mobile and broadband support teams. It talks with you about broadband then transfers you to the mobile team, a waste of time all round. #badbot

  • LewisW_94 Lewis Dalton (@LewisW_94) reported

    @VodafoneUK The app is down for me too, cant check account or billing

  • m1ss_muffintop muffy (@m1ss_muffintop) reported

    @VodafoneUK It's still not working despite re starting my phone twice 😒 I'm sent a DM but so far no response.

  • tanyasimpkin Tanya Photographer (@tanyasimpkin) reported

    @VodafoneUK we have tried to ring you as our internet is not working 2 time you have hung up on us.

  • KieranD95458104 Kieran Davis (@KieranD95458104) reported

    @VodafoneUK I have been with out fibre for over two hours now, when can I expect the issues in WR11 to be resolved?

  • 99nooooice sparkysurge and turbotom/bigT (@99nooooice) reported

    @VodafoneUK just in chat with an advisor who gave me a link to do a speed test,did it but no way of getting back to the chat so now I’m 34th in queue waiting to speak to someone again…thanks for a great service

  • T0MMYC_ T (@T0MMYC_) reported

    @VodafoneUK when did 5G become so awful and unreliable in London?? The whole time my phone reverts back to 3G?

  • KaneVerrall Kane Verrall (@KaneVerrall) reported

    @VodafoneUK this is honestly the worst service.The stress I’ve been put through trying to get this sorted over the last days & for which I am asking to pay to sort,is disgraceful.I see no customer loyalty.If I can cancel this new contract(which I can’t access,I will move provider

  • terenceobj2 terenceobj 🇳🇬🇬🇧 (@terenceobj2) reported

    @VodafoneUK Ur d the worst carrier network in the whole of the uk… my phone has been having issues for weeks and all u do is post stupid stuffs on twitter

  • itsameyx Amey 🌻 (@itsameyx) reported

    @VodafoneUK I’m trying to help my gran upgrade her phone, we’ve been trying for days to get her onto a sim only contract & each time we’re given a different date to get in touch. Try again today and now we can’t get through to anyone despite trying for hours

  • staceygranty Stacey Grant (@staceygranty) reported

    @VodafoneUK Is this gonna be another message where I have to take the faceplate off, send all the pictures and still nothing works? It’s been months. My prices have gone up, yet the service is still shockingly bad. It’s been on and off all day. App saying a fault with the line.

  • kayleighcrotty1 Kayleigh Crotty (@kayleighcrotty1) reported

    @VodafoneUK when is signal likely to be back in my area? Been off over an hour now CF43

  • philj19 Phil Jones (@philj19) reported

    Thanks to @CityFibre and your total incompetence I have now cancelled my fibre contract with @VodafoneUK before its even gone live. You haven't even responded to my written complaint. Totally unacceptable. Charlatans.

  • stuart_3775 stuart (@stuart_3775) reported

    @VodafoneUK why is your coverage soooooo poor. I live in the north east and the signal is good one minute then cuts off. What is going on ?! You are meant to be one of the best!!!

  • staceygranty Stacey Grant (@staceygranty) reported

    Another day,another issue with @VodafoneUK broadband. Won’t help unless you become an engineer yourself🙄 If you’re thinking about using them for your broadband.Don’t. Save yourself the stress. It’s been months now and still no help Plenty reminders to pay for no service tho..

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @VodafoneUK Why is your customer complaints team not allowed to speak to Vodafone store staff to help resolve queries?