Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Alnwick, City of London, Bradford, Chippenham, London, Southampton, Guildford, Cardiff, Sheffield, Edinburgh, Leven, Barnsley, Camborne, Reading and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Alnwick |
Phone | |
| City of London |
Phone | |
| Bradford |
Internet | |
| Chippenham |
Internet | |
| London |
Internet | |
| Southampton |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rusty Swings
(@RustySwings) reported
@VodafoneUK Just had to cancel / serve notice on my existing SIM only contract so I can get the package you have for new customers. Seems crazy that I have to port my number from Vodafone to Vodafone. Why not let me just upgrade?
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Alicia Bell
(@alicia96bell) reported
@KaneVerrall @VodafoneUK Try TalkMobile when you get to leave. Cheaper deals and I always have signal.
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Tony Flynn
(@TFlynn1888) reported
@VodafoneUK you help with my broadband? It’s saying I have no IPv4 connection
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Karen Bayfield
(@Karenbayfield) reported
@VodafoneUK @EE Sadly not - sons phone broken but still in contract so will have to continue to pay - all phone options options kept sending text but no display so couldn’t see/activate. Just needed to speak to a human!
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Lewis Dalton
(@LewisW_94) reported
@VodafoneUK @heyendlife Same issue for me
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8 Ace
(@8Ace___) reported
@VodafoneUK Still the same now in the MK19 area despite messages to claim the problem has been fixed. Just tried it 5+ miles away and working fine so there is still a problem with whatever transmitter serves the Haversham/Wolverton/Stony Stratford area.
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Joel Simons
(@JoelDSimons) reported
@VodafoneUK Hi, I have joined Vodafone today - there were various issues and took 2 hours (including 90 minutes on the phone). I have since checked my online banking to find I have paid the up front fee for my device plan twice. How can this be rectified?
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#porkpiegate 🇬🇧
(@porkpiegate) reported
@VodafoneUK Why is your customer complaints team not allowed to speak to Vodafone store staff to help resolve queries?
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Ellie
(@cl_elliie) reported
@VodafoneUK issues with signal in PO7 postcode for several people around me. No updates and tests show signal is ok but all of us have no signal. Any update on this?
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Clare Murray
(@pinkdiva1) reported
Whatever you do today - DO NOT get broadband through @VodafoneUK Appalling customer service and they can no longer connect us to faster fibre as promised. Very happy to take the money for it though… #poorcustomerservice
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peter lorimer
(@heyendlife) reported
@VodafoneUK is your website down?
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Flo Brown
(@Flo_Brown_) reported
@VodafoneUK Thanks George x so sorry I was so rude. Not very feel good Friday of me
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#porkpiegate 🇬🇧
(@porkpiegate) reported
@VodafoneUK Why is your customer complaints team not allowed to speak to Vodafone store staff to help resolve queries?
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Lisa Brown
(@LisaBro95578627) reported
@Rightcleverdick @VodafoneUK I think they call it easy move, which is laughable. Exactly the same situation as you, 3 weeks on still not resolved, lied to all the time. Switching to Virgin called them yesterday, fingers crossed Internet tomorrow. Absolutely no customer loyalty been with Voda for 5 years plus
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Allan Edwards
(@allanedwards) reported
Hi @VodafoneUK TOBi the bot needs to learn the difference between mobile and broadband support teams. It talks with you about broadband then transfers you to the mobile team, a waste of time all round. #badbot
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Lewis Dalton
(@LewisW_94) reported
@VodafoneUK The app is down for me too, cant check account or billing
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muffy
(@m1ss_muffintop) reported
@VodafoneUK It's still not working despite re starting my phone twice 😒 I'm sent a DM but so far no response.
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Tanya Photographer
(@tanyasimpkin) reported
@VodafoneUK we have tried to ring you as our internet is not working 2 time you have hung up on us.
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Kieran Davis
(@KieranD95458104) reported
@VodafoneUK I have been with out fibre for over two hours now, when can I expect the issues in WR11 to be resolved?
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sparkysurge and turbotom/bigT
(@99nooooice) reported
@VodafoneUK just in chat with an advisor who gave me a link to do a speed test,did it but no way of getting back to the chat so now I’m 34th in queue waiting to speak to someone again…thanks for a great service
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T
(@T0MMYC_) reported
@VodafoneUK when did 5G become so awful and unreliable in London?? The whole time my phone reverts back to 3G?
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Kane Verrall
(@KaneVerrall) reported
@VodafoneUK this is honestly the worst service.The stress I’ve been put through trying to get this sorted over the last days & for which I am asking to pay to sort,is disgraceful.I see no customer loyalty.If I can cancel this new contract(which I can’t access,I will move provider
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terenceobj 🇳🇬🇬🇧
(@terenceobj2) reported
@VodafoneUK Ur d the worst carrier network in the whole of the uk… my phone has been having issues for weeks and all u do is post stupid stuffs on twitter
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Amey 🌻
(@itsameyx) reported
@VodafoneUK I’m trying to help my gran upgrade her phone, we’ve been trying for days to get her onto a sim only contract & each time we’re given a different date to get in touch. Try again today and now we can’t get through to anyone despite trying for hours
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Stacey Grant
(@staceygranty) reported
@VodafoneUK Is this gonna be another message where I have to take the faceplate off, send all the pictures and still nothing works? It’s been months. My prices have gone up, yet the service is still shockingly bad. It’s been on and off all day. App saying a fault with the line.
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Kayleigh Crotty
(@kayleighcrotty1) reported
@VodafoneUK when is signal likely to be back in my area? Been off over an hour now CF43
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Phil Jones
(@philj19) reported
Thanks to @CityFibre and your total incompetence I have now cancelled my fibre contract with @VodafoneUK before its even gone live. You haven't even responded to my written complaint. Totally unacceptable. Charlatans.
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stuart
(@stuart_3775) reported
@VodafoneUK why is your coverage soooooo poor. I live in the north east and the signal is good one minute then cuts off. What is going on ?! You are meant to be one of the best!!!
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Stacey Grant
(@staceygranty) reported
Another day,another issue with @VodafoneUK broadband. Won’t help unless you become an engineer yourself🙄 If you’re thinking about using them for your broadband.Don’t. Save yourself the stress. It’s been months now and still no help Plenty reminders to pay for no service tho..
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#porkpiegate 🇬🇧
(@porkpiegate) reported
@VodafoneUK Why is your customer complaints team not allowed to speak to Vodafone store staff to help resolve queries?