Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/21/2026 02:10

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Cardiff, Sheffield, Edinburgh, London, Leven, Barnsley, Camborne, Reading, Camden Town, Manchester, Bristol, Southampton, Barnet, Newcastle under Lyme and Merthyr Tydfil.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomSheffield Phone
United KingdomEdinburgh Internet
United KingdomLondon Internet
United KingdomLeven Phone
United KingdomBarnsley Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dilksymatey Ryan Dilks (@dilksymatey) reported

    @VodafoneUK Your customer service really is a gigantic pisstake. Well done.

  • itsarz_uk Bob Hey (@itsarz_uk) reported

    @VodafoneUK PLUS: Reported a network issue on Tues 24 Nov (have ref no beginning 1-15202101xxxxx) and no RESPONCE fro that either! Does Customer Service & Tech Support have any staff at Vodafone?

  • andycloquet Andy Cloquet (@andycloquet) reported

    Another block from @VodafoneUK - the ‘Need More Help’ page has been loading for over 15mins like last night. Utterly helpless but you’ve got your money, eh?

  • stephfnchad72 stephen (@stephfnchad72) reported

    @VodafoneUK Thing is when I contacted Vodafone there said there wasn’t an issue

  • KelThorpe Kelly Thorpe (@KelThorpe) reported

    @VodafoneUK I chatted with a helpful adviser earlier who stated an engineer was working to fix issues WN2 area. Still no Internet- are there any updates please?

  • fletcherchriss chris fletcher (@fletcherchriss) reported

    @KelThorpe @VodafoneUK @Dave_Mul has also reported Wigan issues. They've not got back to me yet

  • KelThorpe Kelly Thorpe (@KelThorpe) reported

    @fletcherchriss @VodafoneUK Hi Chris did they tell you it was a known outage?

  • MattyHC5 Matty Hayward (@MattyHC5) reported

    @VodafoneUK will I be eligible to purchase a PS5 due to Being a customer of yours?

  • fletcherchriss chris fletcher (@fletcherchriss) reported

    @stephfnchad72 @VodafoneUK It's a major thing apparently. Loads down

  • ukpeteg Pete Graham (@ukpeteg) reported

    @VodafoneUK @KelThorpe WN6 also. I called and they said 24-72 hours. Tried replacing my non-Vodafone router with the one vf supplied and still nothing. Not great when we're all in tier 3 and supposed to be working from home... Reported it around 4pm and vf still saying unaware of issues?

  • stephfnchad72 stephen (@stephfnchad72) reported

    @fletcherchriss @VodafoneUK They said there wasn’t an issue when I phoned them, so either they are lying or they don’t know there own network, either way it’s poor

  • capt_carl Carl Barton (@capt_carl) reported

    @VodafoneUK @KelThorpe Seems to be an issue up here in Coppull as well.

  • UmmmmMiss Lauren Emily (@UmmmmMiss) reported

    @VodafoneUK Worst customer service over the last couple of days. Spoken to 3 members of staff who consulted a further 2 ‘team leaders’ and no one can work out why my new phone hasn’t been delivered. Final suggestion from them- just wait and see if it turns up. 😳

  • dexters_dinner Simon Deacon (@dexters_dinner) reported

    @VodafoneUK home broadband down. The app doesn't help. Router restarts don't help. Power cycles don't help. What's going on?

  • garrymcfall garry mcfall (@garrymcfall) reported

    @VodafoneUK why do you not reply to further issues nor do your colleagues return calls for new business

  • Born_to_be_Dr Romain 🇪🇺 🇫🇷 🇬🇧 (@Born_to_be_Dr) reported

    Hey @VodafoneUK Do you support esim for the Pixel 4a? Thanks.

  • PaulRainford Paul Rainford (@PaulRainford) reported

    @richardcoventry @VodafoneUK Jeez - how long have you been down there now?

  • thisisanjj Anj (@thisisanjj) reported

    @VodafoneUK I ordered a brand new contract on Saturday for next day delivery including a phone and a sim. It’s been 4 days and I STILL DO NOT HAVE MY DELIVERY!!! This is ridiculous! My network has been cut off and I cannot contact anyone at all! This is ridiculous!

  • fletcherchriss chris fletcher (@fletcherchriss) reported

    @KelThorpe @VodafoneUK @Dave_Mul I've not done it through Live chat sorry. Just on here and the log a problem thing. We've just been on a Rainbows Zoom though and loads of them having issues

  • NeamhGrierson Neamh Grierson (@NeamhGrierson) reported

    @VodafoneUK is there an issue in wn6 as my broadband router won't connect to the internet. It's been off since approx 16.15pm. 2 adults working from home and 2 teenagers isolating from school so it's urgently needed please. I await your response.

  • 4seasonscarpets 4 seasons-carpet (@4seasonscarpets) reported

    @VodafoneUK totally appalled by your lack of customer service. Several promises to sort out my final bill why are you still demanding money from me when I closed my account in September?

  • itsarz_uk Bob Hey (@itsarz_uk) reported

    @VodafoneUK Come on folks......I responded to this request with a DM not long after receiving it, yet I have heard NOTHING! Not great service 🤨

  • ennovyrolyat yvonne clark (@ennovyrolyat) reported

    Anyone having trouble with no internet on @VodafoneUK in WN6

  • KalvinClapson Kalvin Clapson (@KalvinClapson) reported

    @VodafoneUK clearly the worst coms company on the planet. Stolen an up front payment of £160 from me claiming that records of refunds go missing. Check out their rating on Trustpilot... appalling 🙃

  • InspiredIdler Regina W (@InspiredIdler) reported

    @VodafoneUK Hi I’ve got no Internet- what’s going on? Pls help.

  • KelThorpe Kelly Thorpe (@KelThorpe) reported

    @fletcherchriss @VodafoneUK Hi Chris did they tell you it was a known outage?

  • atomhypothesis Tim Wood (@atomhypothesis) reported

    @VodafoneUK Hi, I had to pre-order my new Vodafone phone as it was out of stock, it arrived today but my old Vodafone phone/contract expired Sunday. I've tried chatting virtually to customer services who have said in order to keep my old number I need to reactivate my old(1/2)

  • TheBornAgainCJ Christopher James (@TheBornAgainCJ) reported

    @VodafoneUK when you thought I was upgrading I got a chat advisor in under 2 minutes. Now you know I’m looking to cancel it’s 20 mins and waiting for a new advisor....

  • danieljaws93 Dan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@danieljaws93) reported

    @VodafoneUK Yeah that's the disappointing thing, the deal CPW were offering was significantly cheaper than this for the Neo, let alone the lite. I'll keep an eye out anyway as the customer service I've had from @virginmedia has been disgraceful. So I'll keep my eyes peeled.

  • PaulLancaster_ Paul Lancaster (@PaulLancaster_) reported

    @VodafoneUK I am trying to help a friend to upgrade their Vodafone IPhone, we are really struggling to get online or visit a shop. What number is best to call please ?