Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Reading, Ilkeston, Walsall, Leeds, Crawley, Preston, London, Hackney, Dublin, Castleford, Slough, Wallasey, Newham, Glasgow and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Ilkeston |
Internet | |
| Walsall |
Internet | |
| Leeds |
Internet | |
| Crawley |
Phone | |
| Preston |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nah It Aint Happening..
(@85AkramAsylum) reported
@VodafoneUK @VodafoneGroup As much as I sympathise with the situation in Pakistan, where was this when Bangladesh was half under water couple of months ago? Wouldn’t the folks who wanted to get in touch with their family and friends needed this too? Or did not enough folks lose their lives to warrant help?
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Doodlerun
(@doodlerun) reported
@VodafoneUK Well we used to use you, but since you withdrew your sure signal equipment, we have absolutely nothing here, so unfortunately had to switch after 22 years !
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stephen wallwork
(@Scuubersteve) reported
@AlDangerfield @VodafoneUK I’ve literally just cancelled my contract with them for the poor service. Stupid. You can’t talk to anyone other than that stupid robot unless you’re complaining to quit.
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sharon quinn
(@sharonmarieq) reported
@VodafoneUK I messaged you privately yesterday after spending 24 hours trying to get through to customer services. There has been no land line working for over 24 hours in a house it’s vital for and once again your customer service is horrific. You don’t reply your phones 1/2
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Nigel Brown
(@NigelBr28877610) reported
@VodafoneUK I have just spent another hour on the phone trying to get my service back. I am told the next level tech team will call in the next 24-72 hours. My wife using this internet connection to run a care company. Can you ask her patients to hold everything for that time. Appalling
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Don Sam
(@DonSam1899) reported
@VodafoneUK are a terrible network AVOID. All I want to do I cancel my contract and Christ they make it difficult.
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Iain Milroy
(@millersI14) reported
3G is the new EDGE on @VodafoneUK - never the speed it used to be 10 years ago! 😐
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Alan_D
(@AlDangerfield) reported
@VodafoneUK Should also win the top award for poor customer service.
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Sophie Hopkins
(@sophieclhopkins) reported
@O2 @VodafoneUK you seem to have cut the phone signal in rural central Devon! What’s that about!?
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Ryan
(@RyPatts) reported
@VodafoneUK I’ve contacted you via online help and called your call centre and I’m still no further forward to working broadband. I know what the problem is, you know what it is, so why do I have to go through the script of resetting the router?
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SparkyT
(@Sparky_tarpi) reported
I’ve waited 3 months & still @VodafoneUK have not restored my broadband & landline phone after cutting me off one month into a 2 year contract! & this week they tried to cancel the fibre contract they forced me to take in order to restore my services! Disgusting! #avoidthem
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Amedé (AVP International)
(@producedbyavp) reported
Dear @VodafoneUK, I received a letter from #lowell stating that they have “bought my debt” from you. 1. This has taken place without my prior warning. 2. My contract is up to date without arrears. I suggest that you buy back what you sold. #complaint @TradeStandards
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Richard Conway
(@richard_conway) reported
@VodafoneUK hi, can you please connect me with someone in customer services who can help with an issue? I've spent the past 48 hours unsuccessfully (and repeatedly) trying to resolve an issue for an elderly family member via tobi so having to resort to contacting you here.
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Simon E
(@thelazydj) reported
@VodafoneUK hi I have a galaxy s21fe 5g but it never connects to 5g networks even when I'm in the coverage areas. My plan includes 5g. Someone mentioned you may have to activate it for me????
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colin briggs
(@colinb13) reported
@brianwinteruk @VodafoneUK It would be helpful if they thought about their customers. Is it too much to ask to get an idiot’s guide to install ing it #Vodafone? I can edit for TV and drive a radio show but this ..?
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Alan Rowe
(@skid_rowe82) reported
@VodafoneUK 1/3 You seem to be having some major server issues today! I was speaking to an agent online after taking 30 minutes to log in to my account. Then the chat disappeared but the messages are still pinging in the background!
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William Ogle
(@thetokenwogle) reported
Horrific timing for @SkyUK to email a Customer Feedback Survey literally 5 minutes after my local area has a big internet outage. Thankfully I was able to tether to my phone, so big thanks to @VodafoneUK!
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Resilient Crust
(@rwbeard1) reported
@VodafoneUK Why is your service so utterly rubbish in Sheringham, Norfolk? Been here a week, no change - money back!
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Esdeekay
(@Esdeekay2) reported
@VodafoneUK I'm receiving an awful service from you and for some reason you're taking an hour to reply to me, can you please take my issues seriously, I'm on holiday trying to resolve this.
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Calum MacDonald
(@TheBigCalum) reported
@VodafoneUK If only the signal was better, seems to get worse every week up here. Time to change suppliers I think.
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Sophie Hopkins
(@sophieclhopkins) reported
@MelJStride Members of your constituency have been without electricity today. This combined with @o2 and @VodafoneUK removing phone signal means rural communities have been totally cut off which is completely unacceptable.
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k@rmen
(@karmentucci_) reported
@VodafoneUK @VodafoneUK yes , l am a client of yours only that l have stooped using my chip . But l have been a client of yours for years and my chip still has no signal
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Sophie Hopkins
(@sophieclhopkins) reported
@o2 @VodafoneUK you seem to have cut the phone signal in rural central Devon! What’s that about!? Can you restore this ASAP
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Robert
(@bobthompson1960) reported
@VodafoneUK Hi I recently put a Voxi sim into my spare phone and registered an account but as yet 24hrs later they have not activated the sim card? I cannot log in as the two stage verification process, Send passcode never arrives.
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Starra Lune Khan
(@StarraLune) reported
@VodafoneUK Why didn’t you do this for Bangladesh when they had floods that were just as bad the other month and is one of the biggest communities in the UK….
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Louise Scott
(@MissLouScott) reported
Why is @VodafoneUK so ****! Spent nearly 5 hours on the phone with them this week and still no solution!
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lucy 🇬🇧
(@spiceblackford) reported
@VodafoneUK My 4G mobile data keeps going off in South Kensington, is there a problem in the area ?
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@VodafoneUK Rubbish customer service
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Sarah
(@alicealice2918) reported
@VodafoneUK That link doesn't work, I think there may be website issues that need addressing.
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Chris Osborne
(@ozzit) reported
Thanks @VodafoneUK for reminding my why I should never use ISP-supplied kit. Your router simply does not work, and no amount of wasting my time with repeated factory-resets it is going to change that. Its going in the bin.