Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Northwich, Edinburgh, Luton, City of London, Epsom, Blackburn, City of Westminster, Glasgow, Devizes, Hammersmith, Leicester, Bury, Harringay and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Northwich |
Phone | |
| Edinburgh |
Internet | |
| Luton |
Wi-fi | |
| London |
Total Blackout | |
| City of London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Gillam
(@coxcl0) reported
@VodafoneUK by far the worst customer service I have ever received. Won’t let me speak to a manager even after several requests. Brand new router is faulty and they will not replace it. To those thinking of switching to Vodafone.... DON’T DO IT!! Not worth the hassle!
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adam
(@adumfoley) reported
@VodafoneUK i just DMd you with an issue i’m having ...
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Carphone Warehouse
(@CPWTweets) reported
@Skamojo @VodafoneUK @Ofcom Hi Rhyme, Sorry to hear you've had a issue unlocking your phone, we apologise but unlocking a handset comes down to the network its been locked to not a retailer, please feel free to DM more details over if you'd like and we'll advise. Stay safe, - D
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Mike
(@Mike68288729) reported
@VodafoneUK Apparently the broadband in the B77 and B79 area is currently experiencing some issues. Can we have an update on a potential ETA?
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🎄My Little Voyage ❄️
(@MyLittleVoyage) reported
I have to say, @VodafoneUK have some crackin' Customer Service. Redeemed a VeryMe Reward for @Tesco but the app went down so was unable to use. No bother, things happen! Yesterday, received a phone call from a lovely gentleman at Vodafone, sincere apologies and a new code! A+++
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¢ℓїƒƒ ℓѦʊґї
(@CliffGlaurious) reported
@VodafoneUK Hi. My broadband is not working. I've DM you my details. Only had it for a month or so. Disappointed to say the least.
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Jonathan Toms
(@jonnyt1976) reported
@VodafoneUK @GeektasticMum Hello! I’ve been a customer for over 20 years how do I get some treats?!
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Jarek
(@jarekd) reported
waiting for my @VodafoneUK #vodafonetreats and i've discovered that the broken intercom buzzes EVERY flat on my floor. Grr.
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Lorri
(@LorraineMcChrys) reported
@VodafoneUK Hey Vodafone what's up with the broadband? Gradually getting worse all week. Signal now too weak to connect to a device. 🤷I'm in Glasgow area btw
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Peter White
(@zygavpofygaqi) reported
Joining @VodafoneUK is proving an unmitigated disaster. Signed up myself and soon on two separate accounts a couple of months ago. My sign up want too bad except @VodafoneUK decided to change my telephone number so carers couldn't contact me.
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Daniel Brazier
(@DanBrazier) reported
@stephenjames63 @VodafoneUK Same, B78 part of Tamworth here down since 11:30 yesterday so couldn’t meet deadlines. Spoke to someone on chat and they gave me unlimited data for a month to use as hotspot, DM chat last night also confirmed an outage their end
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Andy
(@south_eastone) reported
@RBinwah @Andrew_Adonis True but when he starts to damage businesses like @VodafoneUK with his silly lies it is good to pull him up.
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Marc McKenna-Coles © (he/him) #BLM
(@marcmc77) reported
from
Brighton and Hove, England
@N5JFY It is so sad that @VodafoneUK colleagues hold no compassion. My husband @HamishLord is dealing with his late uncles account and no one is willing to support - I would expect so much more from the organisation. #CustomerFirst ?
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¢ℓїƒƒ ℓѦʊґї
(@CliffGlaurious) reported
@Mike68288729 @VodafoneUK Mine is down. Only had it for a month or so. Now concerned that I've made a switch from my previous supplier. Any idea what is going on?
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John Taylor 🇬🇧
(@john_taylor_79) reported
@GeektasticMum @VodafoneUK They should send me a box of treats for all the problems I have had with my @VodafoneUK broadband 🙄
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Andrea Joseph
(@aheavysoul) reported
from
Furness Vale, England
@VodafoneUK an elderly friend recently got an iPhone on contract from you. She has since been diagnosed with macular degeneration. Contacted shop where she got the contract but they said there’s nothing they can do as it’s just over 30days. She cannot use phone. Could you help?
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s.
(@shaaymonroee) reported
I have never received such bad customer service as I have from for one whole year! @VodafoneUK
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Chris Gillam
(@chris_gwill1983) reported
@VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response....
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Phoebe Millican
(@millicanphoebe) reported
@VodafoneUK sort your **** out.... almost a week now with no network connection....
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Anil Sharma
(@smartservicz) reported
@NameIsRichard @VodafoneUK MOST TRUST BRAND OF UK IS IN VERY BAD SHAPE HERE IN INDIA WITH PARTNERSHIP OF IDEA..
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Andy
(@south_eastone) reported
@RBinwah @Andrew_Adonis @VodafoneUK I bet he was the fking horrible kid who wouldn't share his football (or dolly) and sucked the fun out of everything.
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Matt Pickford
(@matt_pickford) reported
Hey @VodafoneUK! Me again! Your support guys were great at helping, and sent me a new SIM to fix the 5G issue. I do have visual voicemail now (thank you!!!) but still have no 5G :(. Any more ideas?
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natalie
(@tilly0384) reported
@Mike68288729 @VodafoneUK They told me it’s going to be days an openreach issue
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Chris Gillam
(@chris_gwill1983) reported
from
Clevedon, England
@VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK
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RiggerBinwah
(@RBinwah) reported
@south_eastone @Andrew_Adonis @VodafoneUK He's only interested in causing more project fear nonsense. This would have all been done & dusted if people like him had just accepted democracy & backed the referendum result. Bad losers is all they will ever be.
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Andrew harrison
(@Andrewh37591906) reported
@VodafoneUK do you have a mobile signal boosting device. I get 1 bar of h+ in Drayton Bassett, Tamworth, Staffordshire. Your broadband is down and expect me to use a hotspot! 1.8mbs download when I pay for 64mbs. What do I do put my mobile in a bag and hang it out the window?
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Sammy Brad
(@sammygeezer) reported
@VodafoneUK can someone please sort your awful app out?!!
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Rafale
(@srshenoi1) reported
@VodafoneGroup @VodafoneUK your Indian concern @ViCustomerCare is a pathetic bunch of con artistes, liars and cheats. Just keep the service request on as being escalated but guess they lie on the job.(pun intended). But I intend to escalate it to whatever it takes.
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mark griffin
(@Mag1962Mark) reported
@GeektasticMum @VodafoneUK Over 20 years a customer all I get is NOTHING 0777 Number
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Phillip
(@gladw11n) reported
Hey @VodafoneUK your customer service is awful. 4hrs on the chat online to be disconnected 4 times and having to start again everytime. Sort it out.