Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Halifax, London, Blackburn, Fulham, Milton Keynes, Aberdare, Coventry, Chichester, Plymouth, Wandsworth, Manchester, Birmingham, Edinburgh, Paddington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Blackburn |
Wi-fi | |
| Fulham |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Turner
(@SarGal1985) reported
@VodafoneUK tomorrow should have been our premises move date but for some very annoying and frustrating reason you have decided to cancel it! How are we supposed to run a business from home without internet!
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Paul 🚁
(@abzpaul) reported
Having fibre issues with @VodafoneUK just now. Fibre off since Saturday and Vodafone told me that @OpenreachHelp didn't need access to the property....so Openreach attended! Now Openreach say they did tell Vodafone that access was required...BIG CIRCLE.....let's waste my days off
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Naomi Eggleton
(@NVS1390) reported
@VodafoneUK have messaged three times about the fact I’ve had another whole week of no signal. Can someone please respond to my DM’s?
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Fiona Grierson
(@fionagrierson) reported
I see @VodafoneUK are down again in SW Scotland. It's not good enough to say to use wifi-calling. It should go to another provider as wifi didn't work in power cuts - how do you support calling for help?
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Andrew Dean
(@AndrewDean3005) reported
@VodafoneUK @AhmedShelbaya Your customer service is dreadful. I have been dealing with your team for 3.5 hours and I am no closer to resolving an issue created by you! After 2 hours on a phone call, i was disconnected. I've now just been thrown out of an online chat 😡
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Char
(@hazymoonshine) reported
@VodafoneUK fed up that your system has messed up my username yet again (at least twice in 3 months) and I can't get into my account. And why can't you close my old username down from 2 years ago so I can still use my own email address? 3-5 days to resolve? Not good customer svc.
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Lorna
(@Lorna11833855) reported
@AirtimeRewards @Lobo_1708 @VodafoneUK I still can’t redeem and the last time I did, it didn’t show up on my Vodaphone account and so I lost the money. Airtime didn’t do anything to help me sort this out
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Phil
(@philnorrby) reported
@VodafoneUK Thus nd music is driving me insane. **** up about your ******* light switch
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Kate Wighton
(@health_kate) reported
@VodafoneUK have spent four hours now on your online chat fixing a billing issue - you’ve agreed to reimburse overcharging, but the seven ppl I’ve now spoken to can’t seem to fix the problem - could you help them out? Have also contacted the wonderful @WhichUK for guidance
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Ross R MacLean
(@jamboross) reported
@VodafoneUK Tell you what, I'll just send this mobile back to you, cancel my direct debits and hand the Alcatel 1 back to my local store. The service has been abysmal. I don't wish to be with you any more.
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Andrew Millington
(@andymill) reported
@VodafoneUK No signal for 2 days... what the **** is going on?
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David Williams 💙
(@Dave_Wills23) reported
@VodafoneUK consistently have the worst customer service I have ever come across
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Sarah Austen 🐧💚
(@Sarah_Austen1) reported
@VodafoneUK would be nice to be able to speak to a person when I contact customer service number instead of going round in circles with an automated voice ! Shocking service
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Lee 🥳
(@lee_skidaddle) reported
Why is my @VodafoneUK signal so slow?!
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Daniel Florêncio 🇬🇧 🇬🇷 🇧🇷
(@danielflorencio) reported
@VodafoneUK 1 hour waiting for my call to be picked up? What the hell is going on? Is that because I'm cancelling a service? @Ofcom is that acceptable?
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alex
(@alex_calland) reported
@VodafoneUK hi there this morning my phone was all good but now it’s saying sim not found any help
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Ian Robinson
(@Ramasesuk) reported
@VodafoneUK Its is unlocked but not had any configuration messages, can call and have recieved a couple of calls even though i am in full signal i can ring it from my other phone on Vodafone and it will go staight to voicemail if i put my sim in another phone i immediately get the
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EActNowUK #fightpovertynotpoorpeople
(@eactnowuk) reported
@BeckettyBeck @VodafoneUK Want a laugh? I'm exhausted with it - I've had calls back since Friday night, and PATCHY 4G since Saturday night... but when I say patchy, it's still INCREDIBLY slow, can't watch anything on Disney+/Netflix cos of the infernal buffering, sometimes it's taking half an hour to load
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M7md
(@yazan_ayedh) reported
@VodafoneUK Used to be a good company with good signal quality and good deals not anymore.
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Alistair Lomas
(@allaboutAl) reported
@VodafoneUK I’ve been on the phone for 1 hour and 20 mins this morning to three different people at Vodafone. Issue still not resolved, and now I’ve been cut off. One very unhappy customer here.
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Tom Burden
(@TomIsABurden) reported
@VodafoneUK please can you get someone to ring me who can actually help me. I’ve had to contact you 5 times to sort out an issue that you caused and all I want to do is leave Vodafone. I’ve DM’d you already with my details but yet again, was told something different.
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Tejveer Naruka
(@naruka_tejveer) reported
In my area there is huge network issue of Vodafone . Even I can't call anyone . It is so annoying . Mobile no => 7412864208 @VodafoneUK @Vodacom @VI
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siobhan
(@literarydouble) reported
@VodafoneUK hi! Bit concerned. My phone is due to be delivered today but I've had no confirmation of dispatch? I've moved from another network and my no. Is due to be moved tomorrow but I don't have my new phone
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK so two weeks with no signal from Vodafone this is getting beyond a farce now a communication company with no signal it seems to me Vodafone simply don't know what they are doing #02ismuchbetter
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EActNowUK #fightpovertynotpoorpeople
(@eactnowuk) reported
@BeckettyBeck @VodafoneUK @giffgaff Speed goes from 5mbps to 50mbps...either every few minutes, or it stays at 5mbps for half an hour at a time...it's the most FRUSTRATING thing rn, as I live my whole life, and SURVIVE using the internet...seems like whenever I try to do something important, the damn thing goes!
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EActNowUK #fightpovertynotpoorpeople
(@eactnowuk) reported
@BeckettyBeck @VodafoneUK my damn newspaper, online games are STILL out due to lag, and due to circumstances outside my control, I won't have the money to get my phone unlocked till tomorrow, a full WEEK after I planned to...already have my @giffgaff SIM ready to go... #FuckVodafone
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Ian Robinson
(@Ramasesuk) reported
@VodafoneUK whats going on with vodafone and the s22 ultra i bought my s22 from samsung because of your stupid credit checks and i out my sim in from my s22 which the contract is still running and have had nothing but problems: i have had no configuration messages calls go
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TR
(@trakrunamusic) reported
@VodafoneUK I still haven’t got any help. I get automated answers when I message you guys and I can’t get through to a human being on the phone!
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richardo
(@IwasMeegeren) reported
@AidennnnNewall @VodafoneUK Ask the goverment..if you need help.
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Colin Tait
(@cambiwarrior4) reported
@VodafoneUK can you give us a time frame for when the issues with your broadband network are going to fixed?