Vodafone Outage Report

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Batley, Walsall, Didcot, Bristol, Dublin, City of London, Islington, Exeter, Croydon, Uxbridge, Dewsbury, Glasgow, Northampton, and Kettering.

City	Problem Type	Report Time
London	Internet	4 hours ago
Batley	Internet	12 hours ago
Walsall	Internet	13 hours ago
Didcot	Internet	17 hours ago
Bristol	Internet	18 hours ago
London	Internet	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jen wilson (@jenguin83) reported 5 minutes ago

  @VodafoneUK trying to get my PAC via text but not working, any advice please?

• 
  Charlie (@cmackenzies) reported 13 minutes ago

  @VodafoneUK Tried that and haven't received a response for a week. No problem, I'll get my broadband from somewhere that doesn't think my name is too long!

• 
  bluehamsterjam (@bluehamsterjam) reported 17 minutes ago

  @VodafoneUK 3 weeks into complaint and no resolution. Director's office are no use, have no interest in resolving issue. Holding me to ransom as I can't even move my number. Shocking service - or lack of.

• 
  Rishma (@iamrishma1) reported 19 minutes ago

  @VodafoneUK If I ever get signal.

• 
  **** Tilt (@Maxi_Tilt) reported 20 minutes ago

  I’m abroad and my data and cellular network have been cut off. I spoke to your staff multiple times before travelling to avoid this and it’s still happened to me again! I was stranded today with my wife and 10 month old baby unable to get an Uber! @VodafoneUK @VodafoneGroup

• 
  deb clarke (@clarkedeborah) reported 22 minutes ago

  @VodafoneUK @vodafoneUK that is simply not true. I’ve terminated it without ringing anyone. You need to have a good look at your processes from a customer perspective. I’ll never use you again.

• 
  KALKI (@KALKIRAM2) reported 23 minutes ago

  @VodafoneUK vodafoneidea problem there recharge methed tower not convenient services

• 
  Prashant Jatav (@Prashan88615702) reported 23 minutes ago

  What happen @VodafoneUK @ViCustomerCare my vodafone number 8006447123 What is the problem? Vodafone has closed my number. I have been worrying to get my number for the last 2 year, but Vodafone is not taking any action on any of my problems.@VodaIdea_NEWS

• 
  Sourav (@suman1317) reported 25 minutes ago

  @VodafoneUK I am not getting any support from vodafone @ViCustomerCare

• 
  William Stewart (@William04150909) reported 27 minutes ago

  Don't hear many people commend @virginmedia on their service, but have thoroughly enjoyed my time using the gig1 they provide never had a problem in 10 years of using them. But £34 for 2 years for same speeds and apple 4k TV @VodafoneUK isn't an offer to turn down!

• 
  Michelle (@michel3454234) reported 28 minutes ago

  @VodafoneUK Hello can someone dm me please. I'm having problems again with calls coming through.

• 
  whitey (@flipside) reported 28 minutes ago

  @VodafoneUK I've been through your support teams and forums but to date no one can tell me why that despite open reach FTTP being available in my area for 8 months Voda (my incumbent) is the only supplier that doesn't have it as an option for me. Any ideas ?

• 
  Abhishek Jha (@A_Jha_) reported 31 minutes ago

  @VodafoneUK @VodafoneGroup please upgrade network of amarpur banka bihar 813101 is my area pin code. This area network is very very bad. I hope after some times upgrade my area network.#VI.

• 
  Jon mac (@jarsenalmac) reported 34 minutes ago

  Nice to see @VodafoneUK ending any sort of human customer support. Disgracing service

• 
  ed francis (@pompeyhedge) reported 36 minutes ago

  @VodafoneUK @clarkedeborah You don't abide by Ofcom's text cancellation service? Nor their instructions to offer a range of communication options to cancel @Ofcom

• 
  𝑗𝑒𝑛𝑛𝑎 ♡ (@jennaxchristian) reported 36 minutes ago

  I thought iPhones were supposed to be water resistant?? @Apple @VodafoneUK help a girl outttt :(

• 
  Shane Deery (@25_Deery) reported 37 minutes ago

  Hey @VodafoneUK can I ask when will the my Vodafone app be up & running again as it’s been down most of the night & I am trying to see how much data I am using on my plan.

• 
  Mary (@MarySequera) reported 40 minutes ago

  @VodafoneUK my roaming in the US is not working. Please help. The app is not working properly

• 
  Naeem (@Naeemism) reported 40 minutes ago

  @VodafoneUK after many many years of being with Vodafone, this will be my last time. Twice over the years I've had a service issue specifically with my account as a result of Vodafone technical /personnel defects. First time I left in disgust after weeks of trying to resolve it.

• 
  shay (@worm920) reported 44 minutes ago

  @VodafoneUK your service is dreadful

• 
  Dwy (@SwollenWallet) reported 45 minutes ago

  @VodafoneUK unable to offer me a tailored iPhone 13 pro max plan with less than 25 gig data on live chat - despite there being <25 gig Vodafone deals available on USwitch. Customer service is getting worse. Paul on Live Chat - useless.

• 
  Hannah (@HBrewster2209) reported 46 minutes ago

  @VodafoneUK pls can you tell your customer services line to stop telling people to take their trade in mobile phones to Vodafone stores for sending back. They don’t do it! I went into Vodafone Guildford Saturday because I was told to & they can’t

• 
  patrick dowd (@dowd_patrick) reported 48 minutes ago

  @VodafoneUK why is your service so awful on a regular basis trying to contact call centre and on hold for hours it seems

• 
  shay (@worm920) reported 53 minutes ago

  @VodafoneUK ive spoken to two people the first one was helpful the second one shouldn’t have a job… me and all my friends are getting 3G or 4G with 1bar of service even though in this area according to your service checker its “great service”

• 
  shay (@worm920) reported 56 minutes ago

  @VodafoneUK you’re support team are ****

• 
  Aimee ✌ (@FrazzzleFry) reported 58 minutes ago

  @VodafoneUK hi, I’ve DM’d you something which as a company you may want to investigate regarding someone stating they’re an employee, public ally bashing the Remembrance Sunday service taking place today.

• 
  Shannon ツ (@ShannonKaaay) reported 58 minutes ago

  @VodafoneUK hi, I upgraded at the weekend and picked another entertainment package. Got a text this morning to pick what I wanted, picked Spotify as usual, and got an "oops something went wrong" page and now I can't pick without paying. Please help!

• 
  Naeem (@Naeemism) reported 59 minutes ago

  @VodafoneUK Save me from the groundhog day tech support and get someone to actually fix my account without telling me to wait 24 hours... Three weeks later.

• 
  Aunia Kenneally (@AuniaAunia) reported 60 minutes ago

  @VodafoneUK I have spent 3 separate days in one of your shops trying to help my daughter get her Mobile phone sorted but sadly your company has treated us shabbily costing myself lots of money with no result. The treatment we have received has been dreadful!!

• 
  jsjsjsikasia (@jsjsjsikasia) reported 1 hour ago

  Had the worst customer service w @VodafoneUK was lied to by some of the live agents. Was told via email I’d get an update regarding my phone in 3 days. It’s been 4 and I’ve heard nothing. I’m absolutely appalled. All I want is my iPhone 13 pro