Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Birmingham, Blackburn, Edinburgh, London, Paddington, Camden Town, Luton, Leicester, City of London, Stafford, Hammersmith, Bradford, Hackney, Beccles and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Blackburn |
Internet | |
| London |
Internet | |
| Edinburgh |
Internet | |
| London |
TV | |
| Edinburgh |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sola Famoriyo
(@step2skimo) reported
@VodafoneUK Why is @VodafoneUK deceiving customers. for @MoneyTelegraph info. They updated my file as contacting customer, with a single call made. for example call ref: 1-MQR1Z2P0 said they updated customer, yet no contact made.
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A.Tanganiya
(@Amritatanganiya) reported
From 2nd may all Vodafone group @ViCustomerCare customer care everyone is just making a fool I m really ****** with @VodafoneUK @AdityaBirlaGrp it's been 6 months a simple you are not changing my connection asking to prepaid and you guys are making a bill or stop my calls 👎😡😠
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Andrew Horton
(@Druhorton) reported
@RobNicholas @Beer52HQ @VodafoneUK Are you having the same issues Rob?
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NicHughes
(@NicHughes10) reported
@VodafoneUK hi signal has been dreadful for three days now :( network checker says good - it’s awful! Can you check cf375bt ? Thanks
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Sola Famoriyo
(@step2skimo) reported
@VodafoneUK Why is @VodafoneUK deceiving customers. for @MoneyTelegraph info. They updated my file as contacting customer, with a single call made. for example call ref: 1-MQR1Z2P0 said they updated customer, yet no contact made.
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Mark Beadle
(@sanddancer_img) reported
@VodafoneUK How can I change my one number plan ? i don’t have time to get to store so would like to fix this over the internet
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Andrew Horton
(@Druhorton) reported
@MatofKilburnia @Beer52HQ @VodafoneUK Oh lord!! Im gonna cancel the DD with my bank and just hope for the best :(
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Dean Whitehouse
(@DeanWhitehouse4) reported
@VodafoneUK Upgrade my phone in store and told it was 5g then find out I was given a 4g phone instead took phone back to a store to replace none in stock so cancelled my upgrade then find my upgrade fee increase by £30!!!! Rubbish customer service now costing me money well done vodaphone not
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Beer52.com
(@Beer52HQ) reported
@Druhorton @VodafoneUK Hi Andrew, our current reply times are (at maximum) 7 working days, so if your query is an urgent one, please do give a call on 0131 285 2684 - we answer every call as quickly as we possibly can! The phone team will be able to cancel your subscription.
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Chris Hodgkinson
(@ChrisHocky80) reported
😡😡😡 you maze well use 2 cups and string than ring vodafone Apparently I'm at the highest complaints section at @VodafoneUK but they are all working from home. Maze well use morse code the lines are thar bad !!! One thing after another
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Emanuele Blanco
(@manub) reported
@VodafoneUK I’ve been waiting for more than 2 weeks for my trade-in bag. Your CS told me I could go to the store to complete trade in. The store tells me they cannot. Your customer service is an utter mess.
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The Marty McFly variant
(@Marty_McFly70) reported
@VodafoneUK "Another handset". I only have this galaxy S10 I'm tweeting on. The problem is you not me. Every thing else on my device is fine.
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Elizabeth Snook
(@es363436) reported
@VodafoneUK could you get your business account advisor Lakshman to actually message me as I have had nothing from them since being connected to them 12 minutes ago. This poor service from a communication company, surprise surprise
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Sarah Woodrow
(@sdubbs82) reported
@VodafoneUK why don’t you want to talk to anyone! I’ve been trying to sort an issue with my one number for 3 days. Literally fed up with it now and just want to speak to a person instead of spending hours on a chat repeating myself. I want to cancel but can’t talk to anyone 😡
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Artia Golestani
(@yartia) reported
@VodafoneUK What has happened is that your different departments don’t speak to each other and don’t leave notes on customer files. The customer retention team offered me certain rates that the main customer service team told me don’t exist and told me my account would be cancelled.
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micah
(@micahhelen) reported
@VodafoneUK why do I never have signal! So annoying
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Paul Simpson
(@psimpson13) reported
@VodafoneUK hi, i am getting no service in Winnington CW8 postcode…is the network down???
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Pearl Wonder
(@PearlWonder1) reported
@VodafoneUK simply the worst company I have ever dealt with.
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Kieran
(@KieSF1) reported
@VodafoneUK your signal coverage is horrific. Can’t wait to leave this is ridiculous
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toyin james
(@froot29) reported
@NorthernBurt @SamsungUK @VodafoneUK No charging block, no headphones, all to save the customer money (but customer has to then buy said accessories) so several downsides
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Sola Famoriyo
(@step2skimo) reported
@VodafoneUK Why is @VodafoneUK deceiving customers. for @MoneyTelegraph info. They updated my file as contacting customer, with a single call made. for example call ref: 1-MQR1Z2P0 said they updated customer, yet no contact made.
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Katey Massey
(@kateybell83) reported
@Druhorton @Beer52HQ @VodafoneUK Surely signing you up to something you haven’t agreed to is against Rules?! 🤔 cancel it with your bank!
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𝕄𝕒𝕣𝕪1888🇮🇪
(@MissMary40l) reported
@VodafoneUK Thomas is there a number I can call ,from a 3 network
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Gareth Paul Fradgley
(@gpfradgley) reported
@O2 @VodafoneUK You’ve got a mast issue at Junction 32 of the M62 that covers the offices and business. Data is not working/super slow. Was fine last week but back to being broken. Been like this for months 😡
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Sola Famoriyo
(@step2skimo) reported
@VodafoneUK Why is @VodafoneUK deceiving customers. for @MoneyTelegraph info. They updated my file as contacting customer, with a single call made. for example call ref: 1-MQR1Z2P0 said they updated customer, yet no contact made.
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matt
(@Bagpuss5150) reported
@VodafoneUK Hi second day on the trot there's no signal at my home address will I be getting a refund ?
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Gareth Tranter
(@GarethTranter2) reported
from
Biggleswade, England
@VodafoneUK Hi 👋🏼 Seem to be suffering horrific service outdoors anywhere in my home town at the moment. 2-3 bars 4G and Speedtest is actually failing to complete its that poor. Any ideas at all?
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Rob Nicholas
(@RobNicholas) reported
@Druhorton @Beer52HQ @VodafoneUK Yes. Have tried numerous times to call for up to 30 minutes with no answer. Emailed them to cancel subscription on 11th October. Fresh delivery sent out today. I have cancelled the recurring payment with my credit card provider and will be refusing delivery of the beers.
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Rob Nicholas
(@RobNicholas) reported
@Beer52HQ @Druhorton @VodafoneUK At maximum 7 working days…to answer an email. Employ some more people. If I took 7 days to get back to my customers they would all go elsewhere, oh hang on a minute, your ridiculous policy around cancelling subscriptions means customer can’t go elsewhere. An absolute sh** show
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Andrew Horton
(@Druhorton) reported
@MatofKilburnia @Beer52HQ @VodafoneUK Are you trying to cancel a membership you didn’t even know you signed up for too?