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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 56% Internet (56%)
  • 19% Phone (19%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Hammersmith, Birmingham, London, Didcot, Islington, Dublin, Sunderland, Gillingham, Shrewsbury, Bradford, Glasgow, Hounslow, Walton-on-Thames, Brighton, and Neath.

CityProblem TypeReport Time
Hammersmith Internet 4 hours ago
Birmingham Internet 6 hours ago
London Internet 21 hours ago
Didcot Internet 1 day ago
Islington Internet 1 day ago
Dublin Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AntiqueA38495
    ANTIQUE ASSASSINS (@AntiqueA38495) reported

    @VodafoneUK Dreadful customer service. I bought a £40 bundle that doesn’t work or give me data. I’ve spoken to four agents and been told different things. The last promised a credit, then hours later said they couldn’t do it due to “technicalities.”

  • griffwebber
    Griff Webber (@griffwebber) reported

    @spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite

  • CalumCa70143010
    Calum Campbell (@CalumCa70143010) reported

    @VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means

  • monkeyinawalnut
    Giacomo Burrasca 🇮🇹 (@monkeyinawalnut) reported

    Well played @VodafoneUK Trying to enable roaming for my daughter whilst she is Spain has now lost you a customer. Terrible customer service

  • deneuk1273642
    Deneuk12 (@deneuk1273642) reported

    How do @VodafoneUK survive.? Stood outside Ipswich shop for ten minutes. Locked for security reasons? Eventually got in and stood for another ten minutes and never got served, so we walked out!

  • Analyst_Sid7
    Sidharth Suresh (@Analyst_Sid7) reported

    @VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.

  • VanDeretto
    Bob Baird (@VanDeretto) reported

    @VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

  • jonnypwilson
    Jonny Wilson (@jonnypwilson) reported

    Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.

  • harris_hamer
    Lee Harris-hamer (@harris_hamer) reported

    @VodafoneUK is an absolute disgrace. I’ve been a customer for 20 years, I have 5 lines with for my business and pay over £200 per month, I’ve had no phone network for over 5 days, beeen to the shop twice, an excess of over 8 hours rining customer service 1)

  • Johnfo1428695
    John from britain (@Johnfo1428695) reported

    @VodafoneUK @shaunledge52057 Terrible customer services and the service is rubbish

  • zara64935
    zara (@zara64935) reported

    @VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable

  • ArjunChohan
    Arjun Chohan (@ArjunChohan) reported

    @VodafoneUK, my internet has been down for nearly 48 hours and I’m wondering why it hasn’t been restored yet?

  • atjames88
    Adam James (@atjames88) reported

    @VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.

  • MickRhodes63
    Mick Rhodes (@MickRhodes63) reported

    Having been with @VodafoneUK for quite a number of years, I've been turned down for a new handset with no explanation. My credit score is rated excellent with 1186 out of 1250. Vodafone just lost a long standing customer.

  • AlThePlebb
    AlThePleb (@AlThePlebb) reported

    @VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?

  • macon1375
    Mark Connolly (@macon1375) reported

    Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

  • yunuvhuayem
    Yunuvhuayem (@yunuvhuayem) reported

    “I filed a complaint ten days ago regarding the violence my father experienced, but no solution has been provided. Despite having been a customer of Turkcell for 15 years, I never encountered such an issue before.@VodafoneTR @VodafoneUK @DellaMargherita

  • Navierstokes69
    Navierstokes (@Navierstokes69) reported

    @VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.

  • MillieSansoye
    Millie (@MillieSansoye) reported

    .@VodafoneUK has to be the worst broadband ever. It’s been cutting out for months and then cut during a job interview…no wonder I didn’t get the job because of how unprofessional I must have seemed cutting out in the middle of the interview!

  • DaniB_x
    danielle (@DaniB_x) reported

    @bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

  • xcetveli
    DiKey (@xcetveli) reported

    @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

  • _JIMBO55
    🇬🇧J🇬🇧 (@_JIMBO55) reported

    Everyone beware. If you are with @VodafoneUK there is a scam phoning people and offering a new improved contract and a free phone as a gift. Do not give your details. Just hang up. It looks official, SMS phone numbers and emails all look real but are 100% fake. Not Vodafone

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.

  • anonymous_stAff
    antony hall (@anonymous_stAff) reported

    @VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??

  • chuxjohn
    John Gly (@chuxjohn) reported

    @VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?

  • RobinNakamoto
    Robin Nakamoto (@RobinNakamoto) reported

    @VodafoneUK How about you fix your 5G instead?

  • Zarachaudhry52
    Zara Chaudhry (@Zarachaudhry52) reported

    @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

  • robbo__8
    Lee Robinson (@robbo__8) reported

    Why is my signal absolutely terrible nowadays @VodafoneUK? Always shows full with 5g but nothing ever loads. Have to use WiFi all the time.