Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Glasgow, Wolverhampton, Sydney, Bournemouth, Chichester, Milton Keynes, Nottingham, Oldbury, London, Newcastle upon Tyne, Sheffield, Barnet, King's Lynn, City of Westminster, and Basingstoke.

City	Problem Type	Report Time
Glasgow	Internet	12 hours ago
Wolverhampton	Wi-fi	14 hours ago
Sydney	Phone	1 day ago
Bournemouth	Wi-fi	1 day ago
Chichester	Phone	2 days ago
Milton Keynes	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katherine Lockett (@KatherineLocke3) reported 6 minutes ago

  @VodafoneUK How am I being charged £300+ to cancel a service you never activated? You had my PAC code and still failed to migrate my number. This is a serious customer service failure @Ofcom needs to be aware of this.”

• 
  my (@vngtmy) reported 8 minutes ago

  @vodafoneuk I cannot call you, your chatbot cannot solve my issue, but it also can't put me through to an agent or add me to a queue for an agent. do I just die now?

• 
  Jeremy Wood (@excitedpixels) reported 12 minutes ago

  @VodafoneUK another raise of £1.80 this is over the declared amount year on year. The nations rip off not nations network. Not right

• 
  Beth (@bethroberts14x) reported 13 minutes ago

  @tiktok_uk @VodafoneUK I have charges being made to my Vodafone account that are coming from TikTok and aren’t me. Vodafone are telling me to discuss with TikTok as it’s not their problem. Vodafone should have placed a block on third party spending last…

• 
  The Major (@HighRankMajor) reported 13 minutes ago

  @VodafoneUK hi I work on the internet and it's down and I have lost access to my phone number. I need it up and running soon, I understand that it's a bank holiday. I'm at 5 Millgate, Selby, YO83JX. Can we resolve this quickly. Thank you for your time.

• 
  Sedat Efe (@efe_efe) reported 13 minutes ago

  @VodafoneTR Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT

• 
  Sol (@SolWielkop) reported 15 minutes ago

  God awful experience with @VodafoneUK - despite repeated attempts to close an account they cannot take simple instructions.

• 
  gman (@gg41r) reported 17 minutes ago

  So much for the stress free switching or however @VodafoneUK put it. Today's is my going live day with them. It's after 3pm...no Internet and after an hour speaking to tech help on the phone. Very poor service.

• 
  Scott Padgett (@P17DGE) reported 25 minutes ago

  Does any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !

• 
  Elorac🇬🇧🇬🇧🇬🇧 (@cassa748) reported 33 minutes ago

  @VodafoneUK Any issues with 5G in Watford today?

• 
  Julianne Noon (@jnoonphoto) reported 33 minutes ago

  Shocking service from @VodafoneUK staff keep putting phone down when we ring. In store staff tell us they can’t help us to ring up. Online chat tells us to go in store. Ridiculous! No phone since Wednesday. We simply want to transfer e sim to a new phone.

• 
  Darryl (Dazzle) Brace (@DazzleB007) reported 34 minutes ago

  Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

• 
  Aaron MacTavish (@amactavish90) reported 34 minutes ago

  @VodafoneUK I need urgent assistance and someone to contact me regarding my account and issue with outbound calling. I have tried all day to sort it and online chat agents just end the chat !!!

• 
  M S Randhawa (@Onefatjatt) reported 34 minutes ago

  @VodafoneUK completely shocking service. Please @O2 can you help me as Vodafone does not seem to understand

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 37 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

• 
  ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported 37 minutes ago

  @VodafoneUK The most over priced mobile phone service. #vodafone Justify your charges over other service providers….ill wait. Oh & your app is not working for me to pay my bill, but feel free to charge me “late fees”….handy coincidence. 🖕🏻😡

• 
  Manni (@MSG_112) reported 38 minutes ago

  @VodafoneUK broadband is down in Wv14 8nh. Is this an outage?

• 
  Pablo Newtavan (@newtavan) reported 39 minutes ago

  Still no signal. Do i send a smoke signal as i can't call you @VodafoneUK #echo #echo

• 
  MS (@_MartynStacey) reported 40 minutes ago

  @VodafoneUK @vodafone has terrible customer service

• 
  Gabriel The Messenger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@steptothestars) reported 41 minutes ago

  @VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for

• 
  Ceekay (@TheRealCeekay) reported 42 minutes ago

  @VodafoneUK could you suggest a contact please, there must be someone who can help? Thanks

• 
  Teresa (@xxxteresaxxx) reported 44 minutes ago

  @VodafoneUK I find it very inappropriate that I’ve reached out as I’m struggling with my bill and your customer service advisor has tried to pressure me into buying a new phone contract! Then when I’ve said no hasn’t been able to help me at all and closed the online chat 😡

• 
  Where's ***** (@WheresWilly8) reported 46 minutes ago

  @Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.

• 
  stop the war (@igivepropofol) reported 47 minutes ago

  @VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.

• 
  Mukul Goyal (@MukulGoel) reported 53 minutes ago

  @VodafoneUK My mobile broadband device is not working for about 2 weeks and I complained thrice about it but still no solution has been provided!! Nobody even helped at your store. They say it's not their job! How long before it works again ! #vodafoneuk #poorservice

• 
  Stylish Shutters (@StylishShutters) reported 53 minutes ago

  @VodafoneUK please help urgently. I’m away and 1. Cannot access my voicemail and 2. When someone tries to phone my mobile some random person answers. This is my business mobile.

• 
  Demi :) (@_bxston) reported 55 minutes ago

  @VodafoneUK hi can you help me check if there’s a problem with my internet in my area please? My broadband is not working

• 
  Gary marr (@Garym0211) reported 1 hour ago

  @VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!

• 
  simon taylor (@simon5843) reported 1 hour ago

  @VodafoneUK yet again piss poor from your company, new phone not working, 24 hrs with no working phone and your company hasn’t got a clue . To be told go into store as can’t do nothing on line, I show you that after 30 year I’m off to another shop to do business as you care

• 
  Stephen McHugh (@Stphn86McHugh) reported 1 hour ago

  @VodafoneUK been messed about by virgin media for last time and officially cancelled due to awful network service, go onto my Vodafone app to sign up with their broadband and system is down 🙈. Off to sky i guess