Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (67%)
- Phone (14%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (0%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Brentwood, London, Batley, Dublin, Hammersmith, Southwark, Chesterfield, Wandsworth, Hackney, Wakefield, Herne Bay, Andover, Northampton, Milton Keynes, and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Brentwood
|
Total Blackout | 18 hours ago |
|
London
|
Internet | 19 hours ago |
|
Batley
|
Internet | 1 day ago |
|
Brentwood
|
Wi-fi | 2 days ago |
 Dublin
|
Internet | 2 days ago |
|
Hammersmith
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Release the files (@Ftheorangetwat) reported@MichelleBeckett @SkyUK @VodafoneUK I’ve heard a glut of similar issues like this in the last week! Shame because Virgin flights are our absolute go-to because of their quality and service. Would be good if those levels were carried through all businesses that carry the same name.
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JaYmZ.exe (@JaYmZltd) reported@VodafoneUK what is causing these isolated outages for hindreds/thousands but not everyone? Is it a set of faulty routers? If so will you replace? A friend mere meters down the road same style of router same exchange has had no issue either time mine has been down.
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Keystonecop (@1030pa) reported@MichelleBeckett @SkyUK @VodafoneUK My experience with them is to make a complaint on line, very quick response
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Paul (@PaulRic71632112) reported@VodafoneUK I thought in this day and age you were supposed to give me notice of any increase in price. I had my new bill today and it has gone up. I wasn't aware of any in reasonable due. Also it has never happened at this time of the year.
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Anand Patel (@Anand1981P) reported@VodafoneUK I think it’s time to leave Vodafone after 25 years. Poor customer service and new deals that can’t be matched! #noloyality #poorservice #timetoleave
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left blank (@leftblank111) reported@MichelleBeckett @SkyUK @VodafoneUK Disgusting company. Came on to my property without permission, ruined my garden (im not a customer) then took almost 6 months to resolve their damage! Im not on their mailing lists despite asking nunerous times to be removed, and the door knockers come monthly
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mountain life (@MLife202) reported@VodafoneUK I have vodafone on my credit score stating £9 ive never had Vodafone. What email address can I use to get this ordered
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GLJ (@garethlj1) reportedI can’t believe that @VodafoneUK won’t let me cancel my mothers monthly fees without a power of Attourney - she has been in a home for the last 2 yrs with no ability to use a phone but Vodafone happily take their fees every month even though they know the situation. @DementiaUK
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MH (@MhMyxacc444) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful
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⚽️dave"DJ"beckett⚽️ (@Beck15Dave) reportedI've stopped entering the @VodafoneUK rewards as I've NEVER won a single thing.... I've been asking everywhere but nobody has ever claimed to have won. Bit bollocks really....
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Cornish Bantam - Support Ukraine & Her People! (@kerstingfamily) reported@MichelleBeckett @SkyUK @VodafoneUK There are lots of bad stories about Vodafone on here, just been fined millions for bad service. There's some advice about how to get your way, I can't remember if it was Martyn Lewis or not. Ask AI...
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Charles_voice_mail (@Charlesvoicema1) reported@MichelleBeckett @SkyUK @VodafoneUK It's at times like these that you find out what Customer Service really means and who actually has it. Good on you for calling them out...
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simon withers (@KalEl_WBS) reportedWhy is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.
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Hellie Roo (@MissHellieRoo) reported@VodafoneUK I was looking to upgrade but you're trying to charge more for the airtime plan on an S26 than an iPhone17 - for the same airtime plan! Obviously the device plans are different but why a £10pm difference for the same airtime service? Make it make sense.
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Sadiq Afridi (@sadiqafridl) reported@VodafoneUK your 4G and 5G both Sucks. My contract end in March 2027 im not renewing with you guys any more. Paying £42 a month for nothing.
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L.J.C. (@cheesepudding3) reported@MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.
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G McColl (@ouigee) reported@VodafoneUK I’m trying to find out my roaming balance. Your chat is not working. Can you DM me?
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Music Mad (@glastonburylove) reported@dbcxptures I was at a festival in St Alban's last weekend and my signal just completely dropped. No service whatsoever. @VodafoneUK
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TykeWalker (@rifirth) reported@VodafoneUK when will your app be back up I am trying to set a new broadband service up and need access
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Adam (@adam_suttle1) reported@VodafoneUK Vodafone Broadband is down in OX1 (Jericho, Oxford). Please investigate urgently or confirm if there's a local outage. Working from home and currently unable to work. Thanks.
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Wingssherpa (@WingsSherpa) reported@MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.
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NotSoSexintheCity (@notsosexintheci) reported@dysonsmum @TheGaryLambert @VodafoneUK That’s so bad!!
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Gee 🏴 (@xgee_geex) reported@VodafoneUK can you hire people that can actually help with issues please. Been on live chat with someone for about an hour now and nothing is happening. Actually useless.
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TheMskedPrancer #NotMyPrimeMinister (@themskedprancer) reportedEverytime @VodafoneUK do maintenance on the location mobile tower they break it and you have no phone signal so cannot call text use the internet for weeks.
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Martyn Moore (@martynmoore) reportedHey @VodafoneUK, don't you think it's a little bit sad when people who hardly use X make an exception to say what a terrible company you are to deal with? Yes, me too
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Michelle Beckett (@MichelleBeckett) reported@SteveMaslinG @SkyUK @VodafoneUK That’s awful. I’m so sorry your parents went through that. :-( I’m certainly viewing them in a different light after today.
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GXORGXX (@gxorgxxx) reported@VodafoneUK 4 failed contract orders in 4 days, endless broken callback promises, & zero help. As a vulnerable customer, being left with offline home security cameras for a week is a massive safety issue. I need an urgent response to raise an official complaint. DM me.
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedWhen will @VodafoneUK provide a reasonable 4G signal that is stable? Why do we have to put up with speed test that gives a download sped in Kbs and upload of zero? This is happening every single day. This message might not list at time of writing but get put in drafts.
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Murrays (@clevedonmurrays) reported@VodafoneUK what’s going on with the signal and 4G / 5G in BS21? It’s been awful for over 24 hours and I cannot use any data, even with one bar!
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Sancho The Liberator (@SanchoLibert8r) reported@Beck15Dave @VodafoneUK It’s definitely bullshit, I’ve never seen anyone win it either