Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Pinner, Cardiff, Chipping Ongar, Maidstone, Bradford, Birmingham, London, Glasgow, Hammersmith, Croydon, Stoke-on-Trent, Liverpool, Aberdare, Milton Keynes and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Pinner |
Internet | |
| Cardiff |
Internet | |
| Chipping Ongar |
Wi-fi | |
| Maidstone |
||
| Bradford |
Phone | |
| Birmingham |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Scantlebury
(@Farmer_Michael) reported
@RTKfarmer @Arm @VodafoneUK I changed network because I couldn't get a reliable voice signal on one farm with Vodafone and the area of land doesn't have a postcode of its own which seemed to be a stumbling block. Some of my co-workers are still on Vodafone and I can't get a voice call to them there.
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Mehmet Nusret
(@Nmaiperest) reported
@VodafoneUK vodafonetr is not solving my problem so I decided to ask vodafone uk for help, help me, please...
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Chris McMillan
(@Plug_lx) reported
@MetroUKNews @TheGardianNews @VodafoneUK #vodafone #news I would like to information you of Vodafone and there poor services, I had issues with receiving calls of is a occurrence unfortunately I needed medical help and the nurse at #nhs could not get thought to me due to this
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Susan Parton
(@mrsrabbit8) reported
@VodafoneUK so having trouble accessing account, no problems as you send a code to my phone, except the code is letters and numbers and your website only accepts numbers not any letters! How does that work! After 3 attempts I've given up and decided to change provider!
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Bex
(@panaceasaurus) reported
@VodafoneUK Thanks, quickly run into issues here though - for example, where do I put this information once I have it? (although I suspect this isn't the problem, as emails send OK over WiFi just not data)
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Ben✨
(@MrArby52) reported
@kittykatsuki_ @VodafoneUK @aceCourtBot you’ve just told vodaphone you **** your pants
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Ross Thorpe
(@ross_thorpe) reported
@VodafoneUK Called about two months ago. A lady said she would unlock my iPhone 7 and I would receive a code in 5 working days. Still nothing and now can’t get through on phone and no response to any message. Website misleading and says all iPhones unlocked but 7 isn’t! Pls help.
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vicky kargathara
(@iownatweet) reported
@VodafoneUK @ViCustomerCare The frequency of My VI app updates release is higher than the Vi Sim internet speed/connectivity. Issue: Low Internet Speed -> Unable to Update the Vi app -> Unable to raise complaint -> No Final Resolution
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Craig lord
(@Craiglord14) reported
@NickNairn @VodafoneUK Virgin media👍👍👍 Dedicated cable Not down a dated phone line like others
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Alice
(@me11238055) reported
@VodafoneUK No problem with short life products if I know, I then have a choice whether to waste my money or not!
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fenster
(@felixleig) reported
Finally leaving @VodafoneUK taking both of my numbers to @EE No loyalty from @VodafoneUK prices high, signal poor,
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Andrew shimwell
(@shimbuddy) reported
12 days and counting @VodafoneUK. You've had 12 days to get me reconnected and still nothing. Fail to provide a service so I guess I can just cancel my contract and go somewhere that can? Your request to send you DM has resulted in nothing and now I'm being ignored!
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Dave Morris
(@daverlm) reported
@JolyonMaugham @virginmedia @VodafoneUK are absolutely terrible. They’ll be in the mix for sure.
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The Patil s
(@Valhaaa) reported
I dont have any holdings in #VodafoneIdea stock but i am damn sure, it will survive in the market. @VodafoneUK this is the time you have to put few more $ to sustain and you will be great player. I do use only @VodaIdea_NEWS sim, NOT any free sim/data. Lots of love!
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Scouse Republic
(@republic_scouse) reported
@VodafoneUK Please can u tell me why my signal is constantly poor in the L9 postcode. I either have none or one bar signal strength. My parents and friends can't hear me due to poor reception. The new sim you sent didn't help either. It's not just me who has this problem locally.
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Dominic
(@DomBradshaw7) reported
@Ofcom Do you keep an eye on the number of complaints against @virginmedia & @VodafoneUK? It’s staggering how many people have issues yet nothing is done about them. Should be able to cancel contracts if issues extend beyond a month, they’d have power if we didn’t pay for a month
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TJ
(@jimmy_1975) reported
@kakiOwakagirl @VodafoneUK I will be logging a complaint - you don’t expect phone companies to cut you off during a world pandemic -
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Archie Fethers
(@archiefethers) reported
What a shambles. Ordered a mobile wifi dongle from @VodafoneUK last week next day delivery because I needed last weekend. Never arrived so wanted to call and cancel. Spent 2 hours on hold and when I explained the problem. They hung up on me. 🤬😡
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Kaz S 💙
(@Beach_Lover) reported
@VodafoneUK DM sent - No service for calls, texts & data! 😡
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William Herring
(@Billyboysidney) reported
@VodafoneUK Jason, your BOT is SO UNHELPFUL & DIFFICULT TO USE. I HAVE WASTED ENOUGH TIME TODAY WITH @VodafoneUK. This is the SECOND time in a few months this problem has arisen. Still MY OLD ADDRESS APPEARS ON THE PDF OF MY BILL. Vodafone is ABSOLUTELY HOPELESS!!
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🏴🇬🇧Scotch whisky🇬🇧🏴
(@Martin56354261) reported
@NickNairn @VodafoneUK I'm now out of my contract with Vodafone and now have a new provider. Vodafone's broadband is the WORST EVER. I complained every time and basically they only ever said it's working normally. Vodafone should be BANNED from being a provider.
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William Herring
(@Billyboysidney) reported
@VodafoneUK Please don't Hey William me!!! It does not work why does none one at @VodafoneUK Listen to what I am saying. For goodness sake what's wrong with VODAFONE!!! You make everything so hard for your Customers. Your Automated BOT IS SO CUSTOMER UNFRIENDLY!!!
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Alice
(@me11238055) reported
@VodafoneUK your myrewards deal with Quarterpast is v poor with v short shelf life. Please make this transparent in your offers as I’ve wasted my money on a product which will not be used in less than a month.
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Deb
(@pinkpinkpony) reported
@jimmy_1975 @VodafoneUK This is terrible your poor mum
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Dawn Wilsher
(@MrsDawnWilsher) reported
@VodafoneUK my phone was finally collected on the 22nd. The tracking I have for it from @DPDgroup_news doesn't work and your online checker is just saying repair booked.....I hope my phone hasn't gone missing 😡
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Chris Crawshaw
(@cnc306) reported
@VodafoneUK My broadband drops out multiple times a day to the point I can’t sit and watch a film. When I spoke to someone they said the increase in people working from home was putting a strain on the network. How many people are working from home at 23:30 as it’s just dropped?
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Gareth Baines
(@DrGABaines) reported
Data service from @VodafoneUK is shocking today
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Shelley Back
(@ShelleyLunn) reported
@VodafoneUK you sold me a SIM in 2014 for use with an electrically operated gate system. YOU have disconnected the number and now will not help restore it. Fuming!!
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Daksh
(@Daksh29845427) reported
@ViCustomerCare aap ki company ko service dena nai he to bandh kro customers care me call kro system bandh he work nahi kr rahi to sell kr do company hendal nai ho ti to @VodaIdea_NEWS @VodafoneUK
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Hi to Assaf Kaplan! 😷Rab Nesbitt😷 #Κύριε_ἐλέησον
(@blepharon) reported
@VodafoneUK My Vodafone seems to be broken today. Website tells my wife she has a £400+ bill on a/c but when I ring Vodafone they have no explanation as they can't see it (it's a payg a/c). I don't see how a bill arises on a payg a/c. She has no other phone.