Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Edinburgh, Halifax, Glasgow, Newham, Blackburn, Dublin, Basingstoke, London, Alcester, Winchester, Didcot, Dronfield, Newport, Bedford and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Edinburgh |
Internet | |
| Halifax |
Total Blackout | |
| Glasgow |
Internet | |
| Newham |
Total Blackout | |
| Halifax |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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david choonage
(@ChoonageUk) reported
Yet another **** night unable to watch anything without it buffering every two ******* minutes. All because @VodafoneUK haven't got the common sense to put a new mast up before decommissioning the old one, telling customers they've boosted other masts to compensate and it doesn't
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Mark
(@coxm62) reported
@VodafoneUK It’s all over London the service is terrible 5g is non existent 99% on 3G
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Bob
(@blackcab66) reported
@stormcab I don't know what's happened to 5g. I used to get it all the time on @VodafoneUK in London. Now never!
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Jess Benton
(@jessbenton4) reported
@serialdeviant @VodafoneUK Did you manage to get into your account? I'm having the same issue. I've cleared caches and it's still not working.
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Mark
(@coxm62) reported
from
London Colney, England
@VodafoneUK why do you have the worst signal reception in London 😩😤
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That Rugby Guy
(@RugbySavant) reported
@GoodScazRugby @VodafoneUK This is a BS interview. How does Mo Hunt even get airtime? Ok, she's Scazs mate...... enough said. Where were the real questions? It was Emily's worst performance. She was skinned by Fluhler, threw bad passes, made horrible captain decisions.
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Sadie Nicholas
(@journalistSadie) reported
@VodafoneUK Your charges are a disgrace and I’ve never received bills like this previously despite zero changes to my phone use. It’s your tariffs that have sneakily rocketed, specifically for overseas calls (which, by the way, I’ve always made). Disgusting.
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Grumbleweed
(@Dalek114) reported
@VodafoneUK So a product worth 400 quid is sold at 500 quid, and the customer is led to believe they have a 100 quid cash back. Stop treating us like fools.
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The Toxic Author
(@thetoxicauthor) reported
@VodafoneUK currently has the worst service in the UK getting very very slow internet speeds outside it’s disgusting for what I pay!
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J.P. Paradise
(@jpparadise242) reported
@VodafoneUK Wait in between 1 & 6 for an engineer you said. You could charged if no-one's in you said. Waited in all afternoon - no engineer, no phone call, text, email, nothing. Great service for a communications company...
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Andrew P. Sykes
(@CyclingEurope) reported
The @VodafoneUK advert says their broadband is “5 times as reliable…”. When I changed to Vodafone broadband (because it was cheaper) it regularly stopped working. I went back to @BT, paid more and got a great service.
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Andrew P. Sykes
(@CyclingEurope) reported
The @VodafoneUK advert says their broadband is “5 times as reliable…”. When I changed to Vodafone broadband (because it was cheaper) it regularly stopped working. I went back to @BT_UK, paid more and got a great service.
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serialdeviant
(@serialdeviant) reported
@jessbenton4 @VodafoneUK Nope, just the 404s. I've never been able to log in via the browser.
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Neil
(@Neileo1) reported
@SFretterz @SamsungHelpUK @VodafoneUK I've had the same issues. It's not a company in the North East fo England they're using is it?
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
Horrendous afternoon. @VodafoneUK are genuinely shocking. No broadband until Boxing Day, and not guaranteed?? Blaming @OpenreachHelp and not offering any solutions. We've cancelled already. Avoid this awful company.
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JM
(@6789ben) reported
@VodafoneUK Thank you, he said he was from customer retention as I asked for a pac code.. how would he have my name and information if he’s not from your side ? 😕
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Martin Lewis
(@martin1_01) reported
@VodafoneUK Yes but it didn’t fix the problem!
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Lady J 🇬🇧❤️🇺🇦🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🇺🇦
(@LadyJLondon) reported
Anyone else having issues with the broadband not working due to the cold weather? We’re with @VodafoneUK #BroadbandDown #crashes #internetdown
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Bob
(@bobthompson1960) reported
@VodafoneUK Sorry! A long time customer but as regards this World Cup I haven't watched a single game of it and won't for obvious reasons some of us have principles.
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Shimmy
(@Sheam100) reported
@VodafoneUK Ohmygod. I have had to hotspot from my mums @EE network to get any signal today. I’m a new customer and so far - not impressed. What is going on?
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Mobiles.co.uk
(@Mobilescouk) reported
@pearce1999 @Punkeddiemurphy @VodafoneUK Hi Karl. We're sorry for the inconvenience caused. Could you please send us a DM elaborating on the issue so we can look into it? - Nqobani.
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Claire
(@clairebear1877) reported
@VodafoneUK having intermittent problems with rubbish speeds for 6 months. Spoke to your customer service several times including yesterday(yesterdays didn’t speak English) Awaiting a manager callback hasn’t happened. Full Fibre 500mbps(never seen) currently 7mbps Very fed up
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Elorac🇬🇧🇬🇧🇬🇧
(@cassa748) reported
@VodafoneUK need advice on roaming with a sim only account, not able to lo in to my account so can you help please?
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Sara
(@saradalzell) reported
@VodafoneUK broadband down AGAIN - your chatbot is telling me to log into broadband service test. HOW??? We've no internet. (Currently on 5g on my phone).
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Charu Kashyap
(@charukashyap) reported
@VodafoneUK I’ve been on the phone for 27 minutes with a member of your team this afternoon.@VodafoneUK shouldn’t make lofty statements about customer care or loyalty-actions speak louder than words. I’ve been trying since 15 Nov so not wasting my time. You have my contact info so call me.
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Lak$
(@TheRealLaks) reported
@VodafoneUK having internet issues at home. Can you find out what is going on please?
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
My wellbeing, after 2 hours onto a foreign chat line, is destroyed. Supposed to be going out to watch the footy but I'm at meltdown. Hubby happy enough for us to stay in, he knows how much it takes to break me. And @VodafoneUK have broken me.
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Charu Kashyap
(@charukashyap) reported
@VodafoneUK @VodafoneGroup don’t care about existing customers. Today I can get a phone of my choice if I buy a new contract.But,as an existing customer since 2004 (!) I can’t get the same phone on an upgrade despite paying extra. And,they might call me back on Monday-lucky me 🤬
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Sandra G
(@SGowling) reported
@VodafoneUK Wouldn’t bother ! We waited 4 weeks for them to say they didn’t bother fitting the line ….no internet so no security no heat !! #rubbbish service
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andrew 🍿
(@andy_8784) reported
@VodafoneUK I’m fearing the worst @VodafoneUK #VodafoneTreats