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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 67% Internet (67%)
  • 14% Phone (14%)
  • 12% Wi-fi (12%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Dublin, Canterbury, Worcester, Nottingham, Wandsworth, London, Brentwood, Batley, Hammersmith, Southwark, Chesterfield, Hackney, Wakefield, Herne Bay, and Andover.

CityProblem TypeReport Time
Dublin TV 2 days ago
Canterbury Phone 2 days ago
Worcester Total Blackout 3 days ago
Nottingham Internet 3 days ago
Wandsworth Internet 3 days ago
London Internet 3 days ago
Full Outage Map

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • FellowStargazer
    Audrey D (@FellowStargazer) reported

    @PCJack94 @VodafoneUK no usable WiFi service to parts of of England also. (Ongoing for weeks)

  • tdoyle1982
    Tom Doyle (@tdoyle1982) reported

    @VodafoneUK Absolutely disgusted with your customer service . My 70 year old father rang up to renew his contract and because he only has one service with you he's not valuable enough ., despite being with you over 10 years and some weirdo to start asking him where el he shops

  • dangoodman101
    Dan Goodman (@dangoodman101) reported

    @MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless

  • Lionel_Conroy
    Lionel Conroy (@Lionel_Conroy) reported

    @VodafoneUK 24 Hours now, Vodafone Fibre Broadband down… not just me lots of neighbours as well, engineer didn’t turn up…shocking customer service!

  • MichaelLCrick
    Michael Crick (@MichaelLCrick) reported

    @MichelleBeckett @SkyUK @VodafoneUK As I have said here before, Virgin Media treat customers with total contempt. The worst type of British capitalism. Branson must be so ashamed.

  • HelenWe16937034
    linnet 💙 (@HelenWe16937034) reported

    @MichelleBeckett @SkyUK @VodafoneUK We had the very same with Virgin too wen my dad died, awful service, swore then never will we do business with them 😡

  • KevinNorton2020
    Kevin Norton (@KevinNorton2020) reported

    @VodafoneUK #vodafone I was getting help from a customer service member and in the middle of our conversation the team member said it's now 8:00pm I've finished my shift and disconnected the call before I could reply. Is this normal from Vodafone?

  • themblades1889
    flatcapblade (@themblades1889) reported

    @VodafoneUK your phone network is **** what’s the point me being with Vodafone if I get no service and don’t come back and say it’s me phone

  • Spaniels_Rule
    🐶🐶Spaniels Rule🐶🐶 (@Spaniels_Rule) reported

    @MichelleBeckett @SkyUK @VodafoneUK didn't they just get fined £28m for poor customer service. and swear they'd put it right

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @NJArcher Hi Nick, we're sorry to hear this! Your local team will be best placed to help. Please reach out to @VodafoneUK on Facebook or Instagram.

  • binseyMUFC
    Mark Lancley (@binseyMUFC) reported

    @VodafoneUK I have been a Vodafone customer for a good 25 years + when I joined there was as area that received no service , 25 years on the same !! Where I live 9 years , again service is hit or miss . Not sure why I haven’t left tbh but now is the time

  • PCJack94
    PC Jack (@PCJack94) reported

    @VodafoneUK Network has been unavailable since yesterday afternoon in South Wales. Any estimates on when this will be restored?

  • alicecousins92
    Alice Cousins (@alicecousins92) reported

    omfg @VodafoneUK i am having nothing but issues with your broadband planning team, being over charged againnnnn

  • MartinShrimplin
    Martin Shrimplin (@MartinShrimplin) reported

    @MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. It’s never a pleasant task making those calls. If you’d left the name of the company with terrible customer service out of your post, I’d have still guessed it was Virgin Media.

  • Jack_william89
    Jack Chamberlain (@Jack_william89) reported

    @laticssamuala @VodafoneUK It’s just piss poor isn’t it, and agreed can’t contact them either, the internet has been really **** the last few days tbh

  • JamesPllu
    James Pllu (@JamesPllu) reported

    Can’t believe @VodafoneUK won’t believe my mums DOB after her passing this week and won’t allow me to cancel the account. Her banks, energy companies have all shown great compassion and assistance but not our pals @VodafoneGroup They insist I’ve got the wrong information.

  • cheesepudding3
    L.J.C. (@cheesepudding3) reported

    @MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.

  • SimonLeggX
    The Wheel Turns ... 〓〓 (@SimonLeggX) reported

    @MichelleBeckett @SkyUK @VodafoneUK I've had similar problems with Virgin. I won't use them anymore

  • skywalker1404
    Iain (@skywalker1404) reported

    @MichelleBeckett @SkyUK @VodafoneUK They were awful when my wife passed away absolutely terrible, I had to take to twitter to get any response

  • garethlj1
    GLJ (@garethlj1) reported

    I can’t believe that @VodafoneUK won’t let me cancel my mothers monthly fees without a power of Attourney - she has been in a home for the last 2 yrs with no ability to use a phone but Vodafone happily take their fees every month even though they know the situation. @DementiaUK

  • Paul_da_Rita
    Paul da Rita (@Paul_da_Rita) reported

    @techprocess1 @VodafoneUK I was with them before but the signal where we live wasn’t great - turns out after a promising start that Vodafone’s is no better!

  • gxorgxxx
    GXORGXX (@gxorgxxx) reported

    @VodafoneUK 4 failed contract orders in 4 days, endless broken callback promises, & zero help. As a vulnerable customer, being left with offline home security cameras for a week is a massive safety issue. I need an urgent response to raise an official complaint. DM me.

  • IanWebs05417151
    Ian Webster (@IanWebs05417151) reported

    @richardbranson @VodafoneUK very poor customer service. Yes first world problem. But half an hour of my life lost to Vodafone . Poor. It’s just poor

  • DKDTJones
    Dylan Jones 🍺🏴󠁧󠁢󠁷󠁬󠁳󠁿🐺 (@DKDTJones) reported

    @VodafoneUK you guys are embarrassing, cant even connect to the internet with 4G, signal drops all the time and when I am connected my speeds are like dial up from a car boot sale. But your more than happy to take my money each month!!!!!!

  • KusariNinja
    KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

  • mariejarvie
    Marie Jarvie 🇪🇺 #MDANT (@mariejarvie) reported

    @MichelleBeckett @SkyUK @VodafoneUK The worst company I had to contact when my husband died was Microsoft. He had some software set up to auto renew. Impossible to cancel unless I had access to his emails.

  • WingsSherpa
    Wingssherpa (@WingsSherpa) reported

    @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

  • katerosestewart
    Kate (@katerosestewart) reported

    @VodafoneUK is your system down?

  • Z4rdoz75
    Zardoz van Dax (@Z4rdoz75) reported

    @MichelleBeckett @SkyUK @VodafoneUK I went through exactly the same issue, it was only when I threatened them with legal action and exposure they eventually cancelled the contract. Don't give up, don't pay a penny.

  • clevedonmurrays
    Murrays (@clevedonmurrays) reported

    @VodafoneUK what’s going on with the signal and 4G / 5G in BS21? It’s been awful for over 24 hours and I cannot use any data, even with one bar!