Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Coatbridge, Glasgow, Paddington, City of Westminster, London, Alcester, Didcot, Birmingham, Pwllheli, March, Newport, Halifax, Helston, Hackney and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Coatbridge |
Wi-fi | |
| Glasgow |
Internet | |
| Paddington |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Beer
(@PeterjBeer) reported
@VodafoneUK hello. Are there problems in the Milton Keynes area please? My broadband has gone down and get through to anyone on your customer service line. Thanks!
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Emily Humphreys
(@PriscillaMay) reported
@sparkslabs_com @VodafoneUK They won’t let you cancel because their system can’t manage it apparently…
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Shaun
(@ShaunJEvans4) reported
@VodafoneUK This is pure scum: Donate your old phone worth £100s Vodafone will donate a sim worth £0,50. Vodafone claims all the credit spewing about how much they care. The cherry on top? Vodafone will lock these poor people into becoming Vodafone customers once the free data runs out.
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Michael «*»
(@sparkslabs_com) reported
@VodafoneUK @MonkeySeeker Unforeseen? You advertise a sale and then act surprised when people order things? Currently been waiting 25 minutes for someone to pick up the phone at your end so I can cancel and take my money elsewhere. You're several days late in delivering on your promised date now.
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a r t e c c o ✨
(@arteccosays) reported
No phone 4 up to 10 days 4 a software issue on a flagship phone I bought 1 month ago & u don’t offer a replacement 4 the time being, a compensation 4 my time without my phone or a new one ‘cause u can’t promise it won’t happen again? What an actual joke! #appalling @vodafoneuk
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isha 🇸🇱🇸🇱🇸🇱
(@bah89) reported
@VodafoneUK what's going on the data is not working on my phone foe the past hour
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julie brown
(@jlbmpb) reported
@RClayton92 @VodafoneUK Funny that. I sent email after email to cancel mine WITHIN THE COOLING OFF PERIOD. Not a sausage except threatening emails telling me I owed them money. I've got the shite they sent, paid the bloody money on my head and STILL don't want the shite. Awful.
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john owen
(@clunk72) reported
@VodafoneUK Still no new phone 7 days after ordering and 3 days after supposed delivery day. One email from courier says we will deliver on 1st but when try to track it on app days got order but not received item to ship.Don’t bother sending me a customer service survey as it won’t be pretty
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Nana!
(@SheilaTnowC) reported
@hrvycc @VodafoneUK They’ve got problems with delivery and use dpd so I think that’s where the problems come from at the moment!
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Play Melody. Let Me Blaze it. And Let's Go Home
(@Garnett_Tosh) reported
@VodafoneUK your advisors on the web chat are awful, but your advisors on the phone are brilliant.
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a r t e c c o ✨
(@arteccosays) reported
@VodafoneUK My pixel 6 stopped working yesterday after a month I took to the store I got it today & only was offered to get it repair up to 10 working days? No replacement,no compensation,no new phone (because u can promise this issue won’t happen again) appalling!
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Davvyko
(@davvyko) reported
@emmeko81 @VodafoneUK Told you to come back to @VodafoneUK, for network & customer service they are miles better than the rest, easily the best going 🙌🏻👌🏻👍🏻
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James Roberts
(@JamesRoberts330) reported
@RClayton92 @VodafoneUK They did have issues with their delivery service mate. Might be worth popping in to your nearest store and see if they can get your phone to you quicker. Good luck Ryan 💯👍
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Michael «*»
(@sparkslabs_com) reported
. @VodafoneUK Do I have to do a chargeback on my debit card to cancel an order - given you don't actually respond to phone calls, twitter messages, or any other communication mechanism - and don't deliver orders? (ie operate just like the worst scammers in the world?)
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Stuart
(@stu__m11) reported
Totally regretting moving back to @EE, order made 10days ago & still no idea what is going on. Hours spent on hold, many false promises of calls back/confirmation emails that still haven't happened. Considering staying with @ThreeUK or going to @VodafoneUK now. Awful service #EE
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Paul Hargreaves
(@DarthPhargle) reported
@VodafoneUK I finally received a text late last night which isn't good customer service to let me know 3 days after the specified delivery date that it's been delayed - I'd already figured that much out.
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Michael «*»
(@sparkslabs_com) reported
@PriscillaMay @VodafoneUK I'm trying to get through to cancel my order, and I thought they were incompetent at 7 days. Sympathy.
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Danny lund
(@dannylund889011) reported
@ody_85 @VodafoneUK Worst company ever mate. Customer service is horrendous
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Michael O'Dwyer
(@ody_85) reported
@dannylund889011 @VodafoneUK I’m learning that. Cancelled a contract with them last year as it was mis sold after 6 hours. 6 months later got letter from bailiffs for unpaid bill took them 3 weeks to cancel it at their end. Now been over charged can’t get hold of them
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Cheryl Richardson
(@cheryl253) reported
@VodafoneUK how do I speak to someone regarding a complaint. Phone lines just say there’s no one to take call. I was still getting charged for an account I closed then I cancelled the DD and no one would get back to me. Now it’s on my credit report. Not happy!!
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✨emma✨
(@emmeko81) reported
@VodafoneUK I’ve found a deal on your network but I won’t get my pak code until next week. Is there a time limit to move my number over? 🙏🏻
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James 👨🏻🦰
(@jamesmwareham) reported
@VodafoneUK I have been waiting for about 6 weeks to have a Early Termination fee that has been wrongly added to my account twice. I was told by customer complaints that this would be done by Friday this week but the fee is still on there. All I want to do is pay my bill and
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Michael «*»
(@sparkslabs_com) reported
@VodafoneUK What's the current queue time on your phones? I've been waiting nearly 15 minutes to cancel an order your colleagues can't be bothered to dispatch 7 days after the order was placed, so I can take my business elsewhere.
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Pete
(@Pete46333476) reported
@VodafoneUK is it possible to cancel an order for a pay as you go phone I ordered instore? Phone is on back back order for over 4 weeks so I would like to cancel, but instore are saying customer service needs to do it, and customer service are saying the store needs to do it?
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Keli Wade
(@Keli_Marie) reported
@VodafoneUK my husbands new work laptop keeps dropping out of our WiFi on the vpn, he has now hardwired into the router which is working fine. Problem is, he can’t work from the room the router is in. His work IT have suggested there may be some settings that need changing?
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Nana!
(@SheilaTnowC) reported
@hrvycc @VodafoneUK Yes the problem has all been resolved now, phone arrived and they contacted me and apologised, #vodafone redeemed themselves and I did post that lower down in tweets!
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Rich
(@Shires_Rich) reported
@VodafoneUK We were in touch for several hours last night with no positive resolution in sight, unfortunately. Unless you can help us sidestep the relatively useless webchat 'support' and get the Tech 2 team to contact us more quickly than the rather incredible 72 hour time promised...
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LW 🌞🎗
(@Bredebeck) reported
@vodafoneuknews @VodafoneUK So after masses of calls and being cut off... one idiot agent told me to call an 0844 number for 'complaints' department! Premium number... I think he was either super incompetent or vindictive! #ombudsman next port of call!
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Paul Hargreaves
(@DarthPhargle) reported
@VodafoneUK My issue now is that DPD will only deliver this to my address & they only hold packages for 7 days so if it arrives after Tues, I'm away for 2 weeks for my wife's birthday (who the phone is for) meaning they will return it to you & I'll have to start again
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Michael «*»
(@sparkslabs_com) reported
@PriscillaMay @VodafoneUK That's easy to resolve: a chargeback on your card for any payment you've made will be handled by your bank at which point they HAVE to cancel the order. Also distance selling regulations. Contract cooling off periods apply. Don't be fobbed off. I've given person on phone 24 hrs.