Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/27/2026 17:30

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Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Hampstead, London, Crewe, Edinburgh, Northampton, Cardiff, Knaresborough, Dublin, Sheffield, Coleraine, Hammersmith, Manchester, Chatham, Alcester and Fleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomCrewe E-mail
United KingdomLondon Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dr_shibley dr shibley 🇪🇺 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dr_shibley) reported

    @GeorgeMonbiot @NickCohen4 @VodafoneUK awful

  • ConradDeBurgh Conrad The NoToryious 🇪🇺🇮🇪🇬🇧🔶️💙🏴‍☠️ (@ConradDeBurgh) reported

    @GeorgeMonbiot @TonyP12490831 @VodafoneUK I always send cancellation notices to the registered office of the company per Companies House by recorded delivery and then cancel the DD after the notice period.

  • DaveGl1970 Indeeana Jones (@DaveGl1970) reported

    @VodafoneUK @GeorgeMonbiot Putting a debt recovery agency onto a grieving widower, you are the worst.

  • maccaspacca1 Ian McEvoy (@maccaspacca1) reported

    @GeorgeMonbiot @VodafoneUK Please don't blame the customer service staff. They are often on minimum wage and pressured to meet unrealistic targets with little training. They are supposed to escalate to managers but many are not even told how to do that as they are thrown in the deep end when starting work.

  • Toddhorse Todd Feely (@Toddhorse) reported

    @VodafoneUK @GeorgeMonbiot Shocking that @VodafoneUK thinks this is an appropriate reply. Tells you all you need to know about their attitude to customer‘service.’ Choose ‘Speak with Advisor’?!? Have you recently employed some former Halifax staff…?

  • butwhatifitsall David Merritt #WokeAF (@butwhatifitsall) reported

    @GeorgeMonbiot @NickCohen4 @VodafoneUK Awful. You have my sympathy. I was lucky enough not to encounter anything like this when my mum died last year.

  • nevisondave Dave Nevison (@nevisondave) reported

    @Grant_Grieve13 @GeorgeMonbiot @VodafoneUK I had a similar drawn out issue about 10 years ago, vowed never to deal with Vodaphone again. Once you get away stay away.

  • jasminejaji1 Jasmine Jaji (@jasminejaji1) reported

    @VodafoneUK hi, I bought 2gb data for £10. When ever I use my data it's not working so I wasted my money. Can you fix this?

  • cjanehearn Jane Hearn (@cjanehearn) reported

    @VodafoneUK my husband has been in your shop in Newbury for approaching 3 hours. Please could someone help sort out the problem.

  • ColourviewTim Timothy Jones 🕷 (@ColourviewTim) reported

    @GeorgeMonbiot @VodafoneUK I used to have a Vodafone account, they are incredibly rude when you are not happy with their service. I got rid of hem and was happy to pay a leaving fee because they are very, very unpleasant people.

  • Vdweller Vivienne 💙🧡🌻 (@Vdweller) reported from Southampton, England

    @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

  • authority_local 𝓛𝓸𝓬𝓪𝓵 𝓐𝓾𝓽𝓱𝓸𝓻𝓲𝓽𝔂 😷 (@authority_local) reported

    @GeorgeMonbiot @DanKaszeta @VodafoneUK An aged relative of mine ditched Virgin after a family death. They’ve signed up with Vodafone and have *never* been able to access their Vodafone online account due to Vodafone’s unhelpfulness

  • SueGarford Sue Garford (@SueGarford) reported

    @VodafoneUK hi, I’d like to make a complaint about your guy Matthew in the Stamford branch. Where do I take this please?

  • TimHarr1954 Tim Harrington (@TimHarr1954) reported

    @GeorgeMonbiot @VodafoneUK Would not use Vodafone if they were the last provider available - previous issues and poor customer service

  • MattAus10162999 Matt (@MattAus10162999) reported

    @GeorgeMonbiot A few years ago was charged £2.5k for 3 weeks use of a 4g Vodafone internet ‘dongle’. £2.5k. No words to describe how upsetting and angering the experience. The worst customer service I’ve ever experienced. Never again @VodafoneUK.

  • RecursiveRick Rich 🌻 (@RecursiveRick) reported

    @VodafoneUK What an utter fail is all I have to say to this. Deepest condolences heres a bot to speak to. The state of this, never been a Vodafone customer and will never be one after seeing this.

  • Gorght Jim Talbot (@Gorght) reported

    @VodafoneUK No service in central Colchester since the weekend. The network service status says maintenance ongoing until 5th October!? Are we really to be without service for 3 months??

  • RibbleValleysue Sue Barker Co-op MPC (@RibbleValleysue) reported

    @GeorgeMonbiot @VodafoneUK That was my experience years ago at the end of a contract with Vodafone. Never again.

  • wineexpert1968 savvytraveller #FBPE #ProgressiveAlliance (@wineexpert1968) reported

    @VodafoneUK @GeorgeMonbiot What a disgraceful response. Why don’t you just phone him and sort it out for him immediately? You really don’t understand customer service or even common decency.

  • calvin81009362 Major Lee Pistenko #WelshUkrainianDivision (@calvin81009362) reported

    @VodafoneUK @GeorgeMonbiot We don't believe this opportunity to assist you qualifies for the real human interaction via a customer service assistant. Please contact BotSarah. You can find out how to do this by using Google. Have a great day and sorry your relative has died. Click. Brrrrrr.....

  • hawkins_carole Carole Hawkins (@hawkins_carole) reported

    @GeorgeMonbiot @VodafoneUK Why can't you cancel the method of payment - that's the easiest solution - surely the bank can stop the payments.

  • 2W0YMS Mark Stevenson (@2W0YMS) reported

    @VodafoneUK @GeorgeMonbiot Surely this is a job for what should be a job for an established probate team. Richie, get the gentlemans contact number and find the right person to phone him back... directing him to a bot on your website lacks both empathy and compassion... in short, a **** show, sort it out.

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @VodafoneUK DM virtual assistant is rubbish, ib sent my issue as requested but it doesn't understand

  • claire_wright71 Claire Wright 🇺🇦 (@claire_wright71) reported

    @GeorgeMonbiot @VodafoneUK We ditched @VodafoneUK 2yrs ago due to absolutely appalling 'customer service'.

  • ThomasODuffy Thomas O'Duffy (@ThomasODuffy) reported

    @GeorgeMonbiot @VodafoneUK Large companies use veiled sociopathic behavioural shenanigans to get away with increasing profits via psychological friction & overwhelm. Customer service "friction mazes" coerce ordinary people to give up & give in (aka pay more) or suffer big losses of energy, time & morale.

  • Deezul_Dog Easy Deezy 🐟🐡🐠 (@Deezul_Dog) reported

    @GeorgeMonbiot @divadarlings1 @VodafoneUK I had an issue with Vodafone, they still think I owe them money and it'll be on my credit report for years but they can get ******, I'm paying them nothing.

  • JonesTheSteam JonesTheSteam (@JonesTheSteam) reported

    @GeorgeMonbiot @VodafoneUK Not surprised at all that you have been banging your head against a brick wall 😔 They could very easily base the next Indiana Jones movie on the intrepid archeologist trying to navigate his way through the labyrinth that is the Vodafone switchboard as it's frigging awful.

  • NormanRides TheOldManattheFishQuay (@NormanRides) reported

    @GeorgeMonbiot @VodafoneUK Tried to cancel Vodafone Ireland and found it almost impossible. Ended up leaving a chat message and stopping payments. It IS a strategy.

  • RobynTaylor92 Robyn Taylor (@RobynTaylor92) reported

    @GeorgeMonbiot @VodafoneUK So sorry for your loss. Had horrific issues with @VodafoneUK where my husband was charged 2 years for a phantom account. Would never ever go near Vodafone again.

  • TimAllmanWriter Tim Allman (@TimAllmanWriter) reported

    @GeorgeMonbiot Sorry to hear this George, hope it gets resolved soon. More parochial perhaps, but another reason for environmentalists of our generation to shun @VodafoneUK - their enthusiastic support for the destructive Newbury Bypass in the 1990s.