Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Cardiff, Wandsworth, London, Worcester, Derby, Didcot, Ramsgate, Paddington, Croydon, Milton Keynes, Halifax, Hammersmith, Glasgow, Southall, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 17 hours ago |
|
Wandsworth
|
Wi-fi | 21 hours ago |
|
London
|
Wi-fi | 22 hours ago |
|
Worcester
|
Internet | 23 hours ago |
|
Derby
|
Phone | 2 days ago |
|
London
|
Phone | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🏴🇬🇧Scotch whisky🇬🇧🏴 (@Martin56354261) reported@VodafoneUK Why is mobile data not working in Ballater AB35?
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Andrew Pretty (@andrewmvpretty) reported@VodafoneUK I’ve been a customer since December the 22nd 2020, just over a month and in that time my connection hasn’t worked properly for a single day. I’m promised a call by the 2nd line tech team but they never ever call.
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Andrew Pretty (@andrewmvpretty) reportedHi @Ofcom I’m having real trouble with my isp @VodafoneUK. Connected on the 22nd of December 2020 and the connection hasn’t worked properly a single day. That’s over month since my line was activated. Please help
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Kat Wlodarczyk (@kat_wlodarczyk) reported@sielay @ICOnews Im plan on making an official complaint. That oersons charges appeared on my account also 😤 this should not have happened at all to get hold of someone ms phone number so easily @VodafoneUK 😠
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Callum muir (@muir_callum109) reported@VodafoneUK Hello VodafoneUK, Why have you not replied to my complaint reference me having no 4G since before Christmas?
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Arran McDonald (@Arranmc182) reported@VodafoneUK your customer service is a joke for a week I been trying to transfer ownership of broadband site is broken and phone support is beyond a joke and sound like they have no clue what they are doing
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Claire Louise 💙 (@ClaireLouiseMcr) reported@VodafoneUK how can I get to speak to someone about my account?!! Terrible customer service!
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Tommyt78 🇬🇧 (@tommyt78) reported@VodafoneUK is there a problem with your bb tonight
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Donna Paulsen.x (@AbiAaliyahKoko) reportedIs there not an option to turn off this ******* 5G because my signal definitely works better on 4G or maybe @VodafoneUK 5G is just really really REALLY ****
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Michael McGowan 💙 (@MJ_McGowan) reported@VodafoneUK My mother is deaf and she cannot speak on the phone. We are also in lockdown therefore I cannot be with her. Please let me know how I can sort out this issue?
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splouʎǝᴚ ʇɹɐʍǝʇS (@StuWrites1) reported@VodafoneUK is there any issues with your fttp service? My service is struggling to do very much these days, taking ages to connect and load anything, certainly not 500mbps speed!
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shewolf1877 ◣ ◢ (@shewolf1877) reported@VodafoneUK 1/2 I specifically took my contract with you on the basis that the whole of Cyprus wasn’t chargeable.That’s what your customer service department told me in February. You have not sent me anything changing that. I brought my husbands account over in March on this basis. If you
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Elise Max (@elisemaxx) reported@VodafoneUK I need some help . Can I DM you please?
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Annabel Alden (@AnnabelJean) reported@VodafoneUK I've been trying to cancel my contract and get a PAC code for 2 1/2 hours now. Won't work online, was on hold for 40 mins before being cut off and now on my 3rd call on hold for half an hour. This is after 5 calls to get my new device returned. I'm truly fed up.
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Gregory Marler (@gregorymarler) reported@VodafoneUK my broadband is dropping and slow. I have had to answer 9 security questions in the web chat. Can you tell me if there are issues in the Durham city area, or a phone number I can call you on?
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Michael McGowan 💙 (@MJ_McGowan) reported@VodafoneUK We’ve also tried the robot thing multiple times and our issues have still not been resolved. This needs a discussion with an actual human.
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shewolf1877 ◣ ◢ (@shewolf1877) reported@VodafoneUK 2/2 have changed the terns and conditions without notifying me you are in breach of contract. I would like to make a formal complaint to enable this to be taken to Ofcom. This is a disgusting abuse
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Chiara (@ginger_est) reported@VodafoneUK Been trying to use my mobile data for a month but there is no way someone can tell when you will resolve the issue in my area without making me reset my phone 5 times, every single time. This new chat system it’s awful too - I’ll be moving my numbers soon.
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john blackwell (@johnbla40990829) reported@VodafoneUK hi my broadband speed seems to be very slow, especially from mid afternoon all through the evening, can you sort it or refund me
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æ (@aendrew) reported@VodafoneUK Update to my saga: still don't have mobile data despite being on chats with support all day, they admitted fault, have requested to be released from my contract, have been rudely told no by their agent.
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Joanne Louise Owens (@JojoL24) reported@VodafoneUK I’ve had an email thanking me for setting up my new account. I haven’t done anything of the sort. Concerned someone’s used my personal details to get past a credit check. Help?
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David Cornelius #FBPE (@DCCMalvern) reported@VodafoneUK Your online billing system sign in is simply awful. The code you send to my BT phone via SMS has yet to work. Trying for months.
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larissa vicas (@LarissaVicas) reported@VodafoneUK I’ve been passed to seven yes seven departments over the last hour and a half to cancel a data sim. It’s not rocket science is it.
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Nickbrown5858 (@nickbrown5858) reported@georgiafischer9 @VodafoneUK I get charged £80 and get no network. Live 2 miles from city centre
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Nickbrown5858 (@nickbrown5858) reported@VodafoneUK Shocking service again. Have to make safeguarding calls from home but can't as no network. Vodafone continue to lie and say they are working on it.... for 3 days????
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Rich (@ricardolondon87) reported@VodafoneUK Be very careful ordering this through Vodafone, I did and they do not support WiFi calling so I am screwed!
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Michael McGowan 💙 (@MJ_McGowan) reported@VodafoneUK I’m trying to sort out my elderly mothers account and need to speak to a human being and the chat bot thing didn’t help at all. I even tried to set a new contract and still couldn’t get through to a human. Please can you help? It’s impossible to speak to a person.
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Andrew Pretty (@andrewmvpretty) reported@VodafoneUK Sorry but I've really had enough. Just tried to call your customer service and I was told they'll call be back but yet again they have failed to do. My work is suffering so is my children's homeschooling
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Ian (@ianmck24) reported@VodafoneUK any network problems in Glasgow? Not getting any data service
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Nickbrown5858 (@nickbrown5858) reported@VodafoneUK keep connecting with the unlimited plan I pay 80 quid for.... but despite living 2 miles from a city, I can't get a network signal lol