Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (59%)
• Phone (17%)
• Wi-fi (12%)
• Total Blackout (9%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Derby, Manchester, Birmingham, London, Wollaston, Bristol, Blackwood, Batley, Halesworth, Blackburn, Dublin, Islington, Leeds, Peterborough, and Northolt.

City	Problem Type	Report Time
Derby	Total Blackout	3 hours ago
Manchester	Internet	15 hours ago
Birmingham	Internet	20 hours ago
London	Internet	20 hours ago
London	Wi-fi	22 hours ago
London	Internet	24 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Davie J Cuthbert (@DavieCuthbert) reported 1 minute ago

  @IsntWorkingPod @VodafoneUK Any FEMALE employee should be going to HR. Unacceptable, these creatures are living out a fantasy fetish. Should not only be banned but given guidance to seek HELP. This is an illness.

• 
  Nina Moir (@neenooor) reported 4 minutes ago

  @VodafoneUK how can there be next to no reception on trains from sw20 to Waterloo.? On sw20 no reception on any network. It says full coverage , but you can’t do anything. How is it possible in this day and age ?

• 
  BritainAnon (@BritainAnon) reported 6 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  K (@96kela_) reported 11 minutes ago

  Proper poor network @VodafoneUK the signal today has been shocking!

• 
  shaun (@1971wilko) reported 12 minutes ago

  @Benleo Meh, you want bad give @VodafoneUK a go.

• 
  George Reeves (@georgereeves64) reported 14 minutes ago

  @VodafoneUK can you cut the endless waffle when we try to top up, now we have to listern to an ad before we go through the usuall crap of blah blah blah press 1 drivel drivel drivel press 1,more crap press 2 , don't you want our business? I just want to put my voucher number in.

• 
  Gill R (@thespiralquirk) reported 16 minutes ago

  Dearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 25 minutes ago

  Hey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 25 minutes ago

  @VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out

• 
  Fortune Imports (@MrMBajaj) reported 28 minutes ago

  @VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.

• 
  D Shaw (@drmottershaw) reported 28 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Sadly Vodafone are a waste of time but when you ring them there is never a problem with their signal

• 
  Kate (@Kate21Reed) reported 30 minutes ago

  @VodafoneUK Why is it so difficult to redeem the gift card for switching to your broadband? On phone to customer services for 50 minutes. Link doesn't work, customer services just want to sell me something. Help!!

• 
  Bri Hammond (@big1481b) reported 30 minutes ago

  @VodafoneUK messed me around last Friday with Internet not fitting it bein late to utter disgusting customer service

• 
  xOMC2 (@xOM_C2) reported 33 minutes ago

  Why is the @VodafoneUK E/4G/5G phone signal across the UK so bad, especially when you’re on a train!!

• 
  Thorner (@lukethorne1990) reported 33 minutes ago

  @VodafoneUK 4g not working again in BS21 I am so glad my contract is up tomorrow so I can move to EE what an awful service you have @VodafoneUK, pure rubbish

• 
  Adam James (@atjames88) reported 33 minutes ago

  @VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.

• 
  Tamzin (@TweetsByTamzin) reported 33 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  not fred (@___NF___O_O) reported 35 minutes ago

  @VodafoneUK broadband down plz fix

• 
  CAR0LE (@C4R013256) reported 36 minutes ago

  I would love to know why @VodafoneUK charges more for business broadband than personal broadband - and for a slower speed! BTW @VodafoneUK, your telephone agents urgently need to update their customer service skills.

• 
  tt (@tonyfraser24) reported 36 minutes ago

  @VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled

• 
  Audrey D (@FellowStargazer) reported 42 minutes ago

  Dear @VodafoneUK . ***EXPLAIN*** why, since your 'amazing' deal to access 3 network, my wireless broadband and mobile phone connections at home have been MUCH ***WORSE*** not better! 😶😡 (FOR WEEKS meh)

• 
  🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported 48 minutes ago

  @BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really

• 
  CAR0LE (@C4R013256) reported 49 minutes ago

  Hello @VodafoneUK I have lost count of the number of times I have tried to contact you today. I have been cut off each time (so not a great advertisement for your network!!)

• 
  Womaning (@thebarricade3) reported 50 minutes ago

  @athleticsmad41 @IsntWorkingPod @VodafoneUK Then he'll claim discrimination 'as trans' when he's sacked for poor performance/conduct.

• 
  Chris Barnsey (@BarnseyChr77489) reported 51 minutes ago

  @VodafoneUK I phoned up and I spoke to someone he said I needed the complaints department or a different department then said he’d put me through, but it just rang and rang and rang and I was waiting for over an hour and 40 minutes and no one answered. I had to put the phone down in the end.

• 
  Mickey Scouse (@ScouserMickey) reported 51 minutes ago

  @YouTube @VodafoneUK its still active as I have a contract? WTF is going on here??

• 
  Harvey (@danharvs) reported 54 minutes ago

  @9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻

• 
  Richard Kennedy (@RichardKennedy) reported 56 minutes ago

  @VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Chris Barnsey (@BarnseyChr77489) reported 57 minutes ago

  @VodafoneUK I can no longer claim my voucher please fix this

• 
  Helen Woolf (@helenwoolf2) reported 58 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service