Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Birmingham, Caerphilly, Bristol, Bradford, Watford, Portsmouth, Isle of Wight, Castleford, Camden Town, Newham, West Bromwich, Huddersfield, Batley and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Birmingham |
Internet | |
| Caerphilly |
Phone | |
| Bristol |
Wi-fi | |
| Bradford |
Phone | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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pervindra pratap
(@pervindra) reported
@VodafoneUK Your service really makes people go crazy. Please change your back end team who keep winding up stories to save themselves and create ruckus. Trying to get my broadband activated since 14th May but no luck.
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Hellanope
(@lazyfoodielady) reported
Hello @VodafoneUK. My iPhone 11 is 14m old and down to 89% battery capacity. Costs me £60+ a month. O2 are offering me a 12 at £38pm. Match?
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Saab Carlsson
(@msv1975) reported
@VodafoneUK is the app down, I can’t access it
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Kevin
(@kevmcdougle) reported
@VodafoneUK why have a PAC code text service that doesn't work?
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hilly
(@hilsladwa) reported
@VodafoneUK so disappointed today with customer service and I’ve never had a bad experience!
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Carlos🐝
(@carl_carlos87) reported
Amazing customer service this morning from @VodafoneUK they didn’t have to help but they did 👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏
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Mark Tighe
(@MarkTighe) reported
Never had the misfortune of dealing with such a terrible firm as @VodafoneUK . They can’t even organise the removal of cables they drilled through the wall and have suggested I should manage their third parties to do it . Absolutely bunch of clowns !
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Shona
(@shonaSpice) reported
@VodafoneUK my broadband has been down since last night. Are you having broadband problems affecting the whole country or is my specific broadband faulty? Urgently needing this fixed.
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Peter Timson
(@pwtimson) reported
@VodafoneUK 4G seems to be down on both Vodafone and Voxi sims. I have tried DMing but just get an automated broadband link response.
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Lauren
(@Titch_7) reported
Good morning @VodafoneUK Good to know your engineers only get 4 weeks training- poor guy was expecting a new router. Obviously great training- wi fi not working and ironically your live chat has ‘lost connection’ Laugh a minute with your team
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Jack Cooper
(@JackCooper2608) reported
Switch to @skytv broadband they said, it will be better they said. No internet still and have just been informed there is a fault on the line. No such issue with @VodafoneUK and that uses the same line!
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Mr.TQ
(@mrtqlondon) reported
Called @VodafoneUK requesting for authorisation code. Staff insisted matching deal, I found it not match, asking for code again. She hang up one me!! Worst experience!! She gave me a #fake name!! I called back 10’ later, no confirmed of her name nor record of her talking to me!!
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Bridie Wilkinson
(@bridifer) reported
@VodafoneUK Hi - now back online after an engineer came - told us we were disconnected by another engineer, so not a local outage as previously told? Who can I speak to about compensation for 36 hours of wifi lost please?
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Nicola Jaworska
(@NicolaJaworska) reported
@VodafoneUK such bad customer service!!!! Broadband order cancelled and I wasn’t even informed. Only found out when I went to track the order on the activation date. Told nothing could be done but to place the order and wait another 2 weeks. Disgusting service!!
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Sarah Dobson
(@Sarah_Dobbers) reported
@VodafoneUK our WiFi went down yesterday, after reseting the router it is working again but is shockingly slow (clicking on a link in a tweet, for example, just doesn't work). Any advice?
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Carrie
(@Carriee_xx) reported
@VodafoneUK Does bring with VOXI count as a Vodafone customer for the competition lol
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Marc de Launay
(@marcdelaunay) reported
@pompeyhedge @VodafoneUK Ah man. Not another virgin media like lie to get customers then don’t provide the promised service!?!?🤯. Good luck!! Hope their customer service better than virgins!!
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Weirdo Beardo
(@The_Smythe) reported
@VodafoneUK the 4G service in the north east from you guys is terrible. Honestly painful loading webpages, apps, anything that requires any speed. Think this maybe the end of a long relationship sadly. It’s not me, it’s you.
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Alison Jane
(@Alanak40) reported
@VodafoneUK Thankyou. Problems seem to be resolved.
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Robert Pashley
(@tryintoohard) reported
@VodafoneUK utterly utterly awful service, no internet connection and no help. After a series of error and incorrect information from you.
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Neil McKenna
(@neilmckenna) reported
@VodafoneUK Is there an issue with coverage in TN13 area? Both my and my wife's phone have no signal. Network Coverage Checker claims all is well...
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alex✨
(@mcytdidntfind) reported
I swear @VodafoneUK app is ALWAYS down when I need to pay my phone bill. I’ve been trying since like 4 this morning man
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Ethan James
(@DJEthanJamesUK) reported
@VodafoneUK Are there any issues with the mobile network? Plenty of data but can't connect at all!
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𝕸𝖊𝖌 💐
(@megkp1) reported
@VodafoneUK if my contract is due to end in July why have I just received a text saying my monthly rate is going to increase by £8 from July? Surely it should go down after I’ve paid off my phone! Shocking provider, so expensive. Already paying £60 a month!
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The Booby
(@BoobyMcCririck) reported
Hello @VodafoneUK HELP! Yesterday I renegotiated my contract. Today you have disconnected me. I managed to get WiFi thanks to wonderful @JohnLewisRetail but am unable to make a call. 😪😪😪
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Ultimate Music Chart
(@UltChart) reported
@VodafoneUK @bazza_howarth You always say that. But no service since 6pm (Ipswich). App says everything fine, until you try to run diagnostics, then it tells you to connect to the internet first. Service outage on almost daily basis.
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leanne acors
(@lala_acors) reported
@VodafoneUK ive had no signal or data now for 3 hours. Im in central London. Whats the deal?
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Natasha Eaton
(@tashie2412) reported
@VodafoneUK please can someone help, my Spotify subscription has been removed randomly from my account. Was on the phone for an hour last night to try and fix it to be told I have to wait a further 24/48 hours for a text. Every time I get the text it doesn’t work
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Soogs
(@iSoogs) reported
Got a text message from @VodafoneUK stating issues in my post code have been fixed and back to normal… it’s worse than before it was supposedly having issues….
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Bridie Wilkinson
(@bridifer) reported
@VodafoneUK Do I have to keep checking back to find out if it’s fixed? Will I be able to claim compensation? If it’s not sorted tomorrow our household is going to have to pay to join your competitors hotspot - as the Vodafone 4g connection doesn’t support video calls