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Vodafone

Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 64% Internet (64%)
  • 18% Phone (18%)
  • 11% Wi-fi (11%)
  • 5% Total Blackout (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Birmingham, Leeds, Fareham, London, Guildford, Halifax, Cardiff, Glasgow, Royal Tunbridge Wells, Hackney, Preston, Heanor, Epping Forest District, Poulton-le-Fylde, and Stockton-on-Tees.

CityProblem TypeReport Time
Birmingham Internet 6 hours ago
Leeds Internet 6 hours ago
Fareham Total Blackout 9 hours ago
London Wi-fi 19 hours ago
London Internet 20 hours ago
Guildford Internet 23 hours ago
Full Outage Map

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SheLovesTweets
    Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported

    @VodafoneUK HELP! I am trying to complete an online order for broadband but it won't go through after submit. I can't get through on the phone or via your online chat, apparently because of technical problems. But the deal I want expires at 8.59am tomorrow.

  • Stephen40141780
    Stephen B (@Stephen40141780) reported

    @VodafoneUK I’m a Vodafone customer with multiple contracts. Reports say Vodafone provided 2,500 SIMs with 6 months’ free data to Care4Calais, supporting migrants/asylum seekers. Is this true? If so, I’ll move my business and all my family’s Vodafone contracts. Please answer.

  • Vince_Noir77
    Nabootique (@Vince_Noir77) reported

    @Iromg You can be with criminal supporting @VodafoneUK or you can support your country. You cant do both. Does @VodafoneUK realise they are throwing women off these boats mid crossing? This is a criminal organisation.

  • arpitarath
    arpitarath (@arpitarath) reported

    Can @VodafoneUK have better customer service- it takes ages to speak to a human. Tobi is good for simple tasks but doesn’t redirect to a live agent easily.

  • andrewgpoole
    Andy Poole (@andrewgpoole) reported

    @GBNEWS @Alexarmstrong @VodafoneUK is this true? Asking as a longstanding customer

  • chickmurray007
    chick (@chickmurray007) reported

    @Srooney67 @AJRAllModCons @VodafoneUK i have never checked my credit rating in my life and only once did i get a refusal for hp, 45 years ago for a motor bike

  • RobFrancis66
    Robin Francis (@RobFrancis66) reported

    @VodafoneUK awful customer service still waiting for broadband activation after 8 days

  • lynneisreading
    Lynne Is Reading (@lynneisreading) reported

    @AJRAllModCons @VodafoneUK Worst company ever. I'm still getting debt collectors from a bill that was supposed to have been written off 30 years ago when £400 of overseas calls in 2 days on an account only used for inward calls for 3 years didn't raise red flags.

  • CllrPOsborne
    Cllr Peter Osborne (Pot Hole Pete) (@CllrPOsborne) reported

    @VodafoneUK what a dreadful company, never have I had such poor customer service. Absolutely disgusting! A company of bully’s. @VodafoneUK you should be very very ashamed. See you in court, I will not let this rest

  • twigs83
    Cath (@twigs83) reported

    @VodafoneUK disgusting behaviour from yourselves. Charging an 86 yr old man £340 to cancel a service you haven't provided! @Ofcom who do we make an official complaint to?

  • blimeywhatnow
    Blimey O’Reilly (@blimeywhatnow) reported

    Time to cancel your @VodafoneUK accounts folks...

  • HouseOfTraitors
    Sunflower Days (@HouseOfTraitors) reported

    @Alexarmstrong So if @VodafoneUK are assisting illegal immigrants to invade the UK, then millions of Vodafone subscribers should cancel their contracts. its that simple

  • bigajm
    andy m (@bigajm) reported

    @VodafoneUK Hi - I'm having trouble trying to create an account in which I can report a fault with my fibre broadband. Is it possible to just ring and speak to someone instead?

  • barrysim
    Simon Barry (@barrysim) reported

    @WelshRugbyUnion @VodafoneUK Same response as last year **** right off

  • GrannySmith1992
    Lesley Smith (@GrannySmith1992) reported

    @VodafoneUK URGENT RESPONSE REQUIRED For the last 3 days I've had no network connection (SS17 7PL). I'm having to make all calls and texts using WhatsApp. Please advise when this issue is going to be resolved.

  • Tessek1983
    Tessek (@Tessek1983) reported

    Hey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace

  • Rohan10105
    iamrohansen (@Rohan10105) reported

    @VodafoneUK my home broadband is not working since morning . I am in BH12 2HW area . Any update when this will get fixed.

  • ArdsBrexit
    Ards Brexit (@ArdsBrexit) reported

    @vodafone @VodafoneUK You will be able to track the devices that are being handed out to illegal migrants that are using your network. Facilitating these illegal migrants makes you an accessory to people trafficking. You paying customers are funding this, are they made aware?

  • mwt2008
    Mark W Tebbutt (@mwt2008) reported

    Very impressed with the @VodafoneUK 5G speeds I’m getting around the Heath Charnock / Anglezarke area at the Yew Tree Inn. 635 Mbps down and 49.5 Mbps up. That’s the fastest download speed I’ve ever seen on Vodafone 5G using my iPhone 15 Pro Max. I’m line of sight of the mast but still. Red circle on the photo. That’s genuinely into fibre broadband territory!

  • Bobdobolina10
    Bob Dobolina (@Bobdobolina10) reported

    @VodafoneUK Hi, my router has stopped working, please can you get in touch in order to help / repair?

  • Hammermmapicks
    JUDGEHAMMER (@Hammermmapicks) reported

    @AJRAllModCons @VodafoneUK Vodafone is ran by a absolute **** show, call centres abroad , mainly egypt i think, who lie and pass through people to the sales team and it ends up in a constant loop of sales people being lied too getting pissed off and more than likely sending u back to egypt

  • mdb4trumpet
    mdb4trumpet (@mdb4trumpet) reported

    @VodafoneUK if I could I would cancel my contract right now but I certainly will not be renewing it assisting illegal Immigration you can go to hell

  • Bobster49213538
    CulchethBobster@Easty 🏆🏆LUFC (@Bobster49213538) reported

    @Jenny_1884 It’s time to cancel @VodafoneUK !

  • axtumnbreeze
    chey (@axtumnbreeze) reported

    I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

  • GrahamHarr7672
    Graham Harriss (@GrahamHarr7672) reported

    @VodafoneUK We are getting nowhere with this at the moment my mum has tried FIVE times to top up her phone yesterday and five outstanding payments to vista Vodafone are outstanding and approved by her bank for you to take.We are getting nowhere when we phone up can you help

  • dashiellwood
    dash (@dashiellwood) reported

    @VodafoneUK your fraud line connects directly to the regular customer phone line - do you have an actual contact number for the fraud team?

  • Parishof4Saints
    FourSaints (@Parishof4Saints) reported

    We're out of contract (broadband) with @BT. They quoted £167+VAT for two lines into our church site. @VodafoneUK less than half that so we went with them (and v pleased with the service). However, can't fault BT for being VERY (too) persistent in trying to win us back.

  • GrayJon44548451
    Gray Jones (@GrayJon44548451) reported

    @AJRAllModCons @VodafoneUK After my contract ended with Vodafone, they continued to take money out of my account for 8 months. I visited the shop, phoned and emailed them but they refused to acknowledge me in any way. I didn’t get a penny back, will never use them again. Low life thieves, please sue them.

  • stramashtoo
    ..over and out (@stramashtoo) reported

    @Alexarmstrong @gala_borders I’m due to renew, shall be taking my business elsewhere. Giving SIM cards away to illegal migrants is only part of decision, @VodafoneUK, the connectivity is really poor in my rural area.

  • Judgesmyth893
    Judgesmyth 🩵🇬🇧 (@Judgesmyth893) reported

    I am a customer of yours, and have been for over 20 years. Is it true that you are involved with "Care For Calais," and dishing out Mobile Phones and SIM Cards to illegal immigrants?? My contract is up with yourselves shortly, and if this is true, IM GONE!!! @VodafoneUK