Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (65%)
• Phone (15%)
• Wi-fi (12%)
• Total Blackout (5%)
• E-mail (2%)
• TV (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Batley, Hammersmith, Manchester, London, Ferndale, Yeovil, Birmingham, Enfield, Newcastle upon Tyne, Tewkesbury, Dublin, Barry, Colchester, Southampton, and Northampton.

City	Problem Type	Report Time
Batley	Internet	15 hours ago
Hammersmith	Internet	23 hours ago
Manchester	Internet	1 day ago
London	Internet	2 days ago
Ferndale	Wi-fi	2 days ago
London	Wi-fi	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan (@jan6474) reported 4 minutes ago

  @AJRAllModCons @VodafoneUK The same here, absolutely shocking service and lack of care.

• 
  Alan Moore 🇪🇺 🇬🇧 (@alanmoore4816) reported 5 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I finally left virgin as trying to contact was literally like going around in circles (constantly), it was extremely poor and exceptionally bad service.

• 
  Anaya Khan (@AnayaKh79843612) reported 5 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.

• 
  FINGERSJOHN✌ (@jnafr) reported 8 minutes ago

  Back in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.

• 
  Michelle Beckett (@MichelleBeckett) reported 12 minutes ago

  @NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry

• 
  MMAManiacz (@mmamaniacz) reported 13 minutes ago

  @AJRAllModCons @VodafoneUK For example. Egypt: i have cx wants upgrade and new phone. Me: ok pass through. Hi how can i help… Cx: Rarrrrw rarrrrw rarrrrw ******* fuming complaint( not my department, usually the department needed where came from)have to pass back to egypt AND there arsey try not to take it

• 
  Sam Bam (@ManSamBam) reported 17 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They were the worst for me too. Real arseholes.

• 
  D DeCort (@d_decort84910) reported 17 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They are awful, they wanted £5 from my mums last bill, kept sending threatening letters. Awful company.

• 
  Lewis Wood (@LewisWood2020) reported 19 minutes ago

  @AJRAllModCons @VodafoneUK Write them a letter, I had the same issue, Indian call centres telling me I have no option but to pay. They soon wiped the debt when I wrote a strong complaint letter

• 
  Ashleigh Bowes (@y21aab) reported 19 minutes ago

  @AJRAllModCons @VodafoneUK Did the same to me. Will never ever use this company again

• 
  🖤Spencer Cookie (@crowmogh) reported 22 minutes ago

  @AJRAllModCons @VodafoneUK Wow @VodafoneUK that’s really bad!!!

• 
  KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported 23 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

• 
  Proinsias (@Proinsias22) reported 29 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK That’s not helpful is it Sean?Whether he has or hasn’t checked his credit rating, should not result in such awful treatment.

• 
  Mat Oliver (@CrackedRearView) reported 30 minutes ago

  @VodafoneUK Nice to see my full fibre connection has wet itself. Not a hardware issue my end, and I never got a single drop with @bt_uk any works going on local to Elmswell Suffolk? This package isn’t cheap!

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 30 minutes ago

  Why is @VodafoneUK network so crap? Why does 4G suddenly become E? Why is this a daily occurrence?

• 
  P-Man (@pmiddy78) reported 31 minutes ago

  Been a @VodafoneUK customer for 26 years, they have a network in the USA, yet they want me to pay £350 for us to use our phones when we are on holiday! @O2 do you want a loyal customer? What can you do for me?

• 
  You’re Just Listening 😀 (@ChatchoMan) reported 34 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.

• 
  Cornish Bantam - Support Ukraine & Her People! (@kerstingfamily) reported 37 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK There are lots of bad stories about Vodafone on here, just been fined millions for bad service. There's some advice about how to get your way, I can't remember if it was Martyn Lewis or not. Ask AI...

• 
  P-Man (@pmiddy78) reported 39 minutes ago

  @MattHuddyHudson @VodafoneUK @O2 Mate, the customer service for Vodafone is so, so, bad!

• 
  W (@indho_jacayl_) reported 40 minutes ago

  @AJRAllModCons @VodafoneUK Dealing with the same thing rn, customer service is ridiculous! @VodafoneUK

• 
  Vicky Taylor (@VickyTa39674252) reported 45 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy

• 
  Ian P Images (@IanP_Images) reported 47 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I used the Lifeledger website to do this and it was so simple to do. I picked up a leaflet on it from the Registras office when I went to register the death. It's a brilliant service to contact all the utilities, financial services and pension providers.

• 
  Neil Weatherall (@neil_j_w) reported 48 minutes ago

  @AJRAllModCons @VodafoneUK We found the credit agencies most help in how to speak to the culprits. E had issues with O2 and they were less useful than 20 mins on with Experian etc

• 
  ChrisWilson🇬🇧🇺🇦 (@CJ2806110416722) reported 48 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I was going to say not at virgin but then hit the "more" button.. Worst company I've ever had to deal with

• 
  Tessek (@Tessek1983) reported 49 minutes ago

  Hey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace

• 
  Tokyo Trader Legal and Investment (@offshorelegal99) reported 50 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Thats appalling they can if they wanted to ...this company have recently been fined by Ofcom for horrendous customer failings so do esculate your complaint higher...im sorry to hear about your beloved dads passing....

• 
  Philip’s Truth™ (@PhilipsTruthTM) reported 52 minutes ago

  @Ronald_McBurger @AJRAllModCons @VodafoneUK In comparison, EE customer service is genuinely world class

• 
  NotSoSexintheCity (@notsosexintheci) reported 52 minutes ago

  @dysonsmum @TheGaryLambert @VodafoneUK That’s so bad!!

• 
  Paul (@PaulRic71632112) reported 59 minutes ago

  @VodafoneUK I thought in this day and age you were supposed to give me notice of any increase in price. I had my new bill today and it has gone up. I wasn't aware of any in reasonable due. Also it has never happened at this time of the year.

• 
  pokedstudio ∞ (@pokedstudiouk) reported 1 hour ago

  @Srooney67 @AJRAllModCons @VodafoneUK i’ve never checked mine