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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 64% Internet (64%)
  • 17% Phone (17%)
  • 11% Wi-fi (11%)
  • 5% Total Blackout (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Birmingham, Leeds, Fareham, London, Guildford, Halifax, Cardiff, Glasgow, Royal Tunbridge Wells, Hackney, Preston, Heanor, Epping Forest District, Poulton-le-Fylde, and Stockton-on-Tees.

CityProblem TypeReport Time
Birmingham Internet 12 hours ago
Leeds Internet 13 hours ago
Fareham Total Blackout 15 hours ago
London Wi-fi 1 day ago
London Internet 1 day ago
Guildford Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarah234132
    Sera (@Sarah234132) reported

    @VOXImobile Requesting help for the 19th time, your buttons don't work on your website! requested help also from @VodafoneUK PLEASE CAN SOMEONE HELP

  • BasedMillwallGB
    Paul 🇬🇧 🇺🇸 🇮🇱 (@BasedMillwallGB) reported

    Cancel your @VodafoneUK contract at the earliest opportunity, they are giving free SIM cards to illegal immigrants that YOU are paying for. Put these traitors out of business.

  • ontvnow
    Not my Prime Minister. Not my Government. (@ontvnow) reported

    @Alexarmstrong I’m fully legal. Where’s my free data @VodafoneUK ? Why would you support criminals in this way?

  • search_andrew
    Andrew Search (@search_andrew) reported

    Never give @VodafoneUK your business. I moved to Lebara who offer better value on the same network. Not my beef. My beef is that when chasing money they owed me at the end of the contract, their CA told me they don’t pay money back unless they are chased! Shocking behaviour.😡😡

  • 1977pandora
    Jacqui SmethurstTodd (@1977pandora) reported

    Shame on you for giving Sims to illegal migrants. I won't be using your service and will spread the word. @VodafoneUK

  • MattTomkins8
    Matthew Tomkins (@MattTomkins8) reported

    @djp4cm4n @VodafoneUK Ugh, I just changed in November bcz O2 Internet was **** 🫩

  • crunchwwrl
    Crunch 🍒⚪ (@crunchwwrl) reported

    Fair play, I know the signal at the Brick is 💩, but taking 40 minutes to post this is especially 💩. Sort your coverage out @VodafoneUK

  • CallumSmithcs83
    Feltham Bloke (@CallumSmithcs83) reported

    @ZiaYusufUK Thank you Zia also for all the paying customers can they have their bills free too? Or else surely cancel everyone @VodafoneUK make them bust

  • 77fenrir
    Gareth Higgin (@77fenrir) reported

    @djp4cm4n @VodafoneUK Left them a few years ago after god awful customer service, no decent signal anywhere , no discounts/ upgrades over my time with them. Now with @EE. Still awful signal at home on a 5G plan but elsewhere perfect

  • CllrPOsborne
    Cllr Peter Osborne (Pot Hole Pete) (@CllrPOsborne) reported

    @VodafoneUK what a dreadful company, never have I had such poor customer service. Absolutely disgusting! A company of bully’s. @VodafoneUK you should be very very ashamed. See you in court, I will not let this rest

  • bigun1414
    Shesgoter Titzout (@bigun1414) reported

    @Alexarmstrong @VodafoneUK are not answering my request for information, clearly they prefer giving free stuff to illegal immigrants rather than addressing concerns of a paying customer of over 20 years standing. Says it all really…will not be renewing my contract that’s now due.

  • arpitarath
    arpitarath (@arpitarath) reported

    Can @VodafoneUK have better customer service- it takes ages to speak to a human. Tobi is good for simple tasks but doesn’t redirect to a live agent easily.

  • kryptonavenger
    kryptonavenger (@kryptonavenger) reported

    @AyyanMalikyf7o @AJRAllModCons @VodafoneUK Mercury did it to me, let someone take an account in my name. I went down there and I reckon the revolving door is still spinning!! Got a letter, went to county court and kicked off till I got the CCJ taken off. Should have sued the pair of them.

  • Alvin83605954
    Alvin (@Alvin83605954) reported

    @VodafoneUK you will never get my custom again. It is totally unacceptable to be giving free SIM cards to people who break into this country illegally.

  • _Bert_Fegg_
    Bert Fegg (@_Bert_Fegg_) reported

    @BenGrahamUK @VodafoneUK Can we hear your response before i cancel

  • _AgainstMyWill
    ||| PAUL ||| (@_AgainstMyWill) reported

    @cmwrawcliffe @ZiaYusufUK @VodafoneUK That would be fine with me. Almost everything about them is bad for humanity!

  • Turkish_hackney
    Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported

    @doyletony77 @VodafoneUK Agreed .. one of the longest around you would think they would have a good service

  • Assad1082
    Assad (@Assad1082) reported

    @VodafoneUK crap Vodafone not working again in my area after months of complaints and being told work was being done on masts it was half decent for 6-8 weeks now again zero or 1 bar worst network in the UK! Can’t wait to leave

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.

  • Stephen40141780
    Stephen B (@Stephen40141780) reported

    @VodafoneUK I’m a Vodafone customer with multiple contracts. Reports say Vodafone provided 2,500 SIMs with 6 months’ free data to Care4Calais, supporting migrants/asylum seekers. Is this true? If so, I’ll move my business and all my family’s Vodafone contracts. Please answer.

  • axtumnbreeze
    chey (@axtumnbreeze) reported

    I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

  • FarmerJoeShow
    Joey ap Joey (@FarmerJoeShow) reported

    @VodafoneUK @antonycotton Vodafone UK are appalling. Absolutely zero customer service and if you can get hold of them they say it’ll be sorted next day but it never is. AVOID THEM. Use literally anyone except Vodafone UK.

  • mdb4trumpet
    mdb4trumpet (@mdb4trumpet) reported

    @VodafoneUK if I could I would cancel my contract right now but I certainly will not be renewing it assisting illegal Immigration you can go to hell

  • tyroneshand93
    nathan tyrone shand (@tyroneshand93) reported

    I swear on Almighty God. I’m not having someone tether on my mobile plan account just because some dumb African or English folk think I need their help , I been told I’m dead already so **** off with this PAGAN **** just because you folk made it and left us to DIE! @VodafoneUK

  • pmiddy78
    P-Man (@pmiddy78) reported

    @MattHuddyHudson @VodafoneUK @O2 Mate, the customer service for Vodafone is so, so, bad!

  • garynetchells
    𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported

    What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE

  • Bobster49213538
    CulchethBobster@Easty 🏆🏆LUFC (@Bobster49213538) reported

    @Jenny_1884 It’s time to cancel @VodafoneUK !

  • Generalee100
    Roscoe (@Generalee100) reported

    @Alexarmstrong Surprised at this because @VodafoneUK signal is **** .

  • 1867_Owl
    The Wednesday (@1867_Owl) reported

    @Alexarmstrong One of the worst companies I've dealt with is @VodafoneUK Glad to see the back of them.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.