Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Horsham, Croydon, Manningtree, Stanmore, London, Alfreton, Hackney, Glasgow, Burton upon Trent, City of London, Bracknell, Enfield Town, Dalkeith, Reading and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Phone | |
| Croydon |
Internet | |
| Manningtree |
Phone | |
| Stanmore |
Phone | |
| London |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Hywel Edwards
(@hywel_FSecure) reported
@VodafoneUK Hi, I’ve recently moved house and unfortunately you cannot provide me with a reasonable service anymore. I’m trying to see what my options are but cannot reach anyone with any specialist knowledge in your support team. Please help!!
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「hawa⁷
(@haawaahs) reported
@VodafoneUK why isn't anyone helping still? it's 3am I've been trying to reach customer service for the past 2 days now
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Cryptodog
(@Cryptodog69) reported
@VodafoneUK You will not know which customer it is so maybe a good idea would be to look after all your customers who contact you today to cancel
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Zac
(@ZacRace) reported
@officialgiggs @SkyHelpTeam I wouldn't even go near @VodafoneUK they're awful and horrible. Charged me for their mistakes and then sent a ******* baliff to my door claiming I owe them money when I don't owe them ****.
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Gareth J
(@Gareth_J_Travel) reported
@ThreeUK @O2 @VodafoneUK Rural areas? I get 1.17mbps on your 4g in a town centre? Maybe just give your network to Vodafone for good and let them fix it
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B L V C K
(@victoriablvck__) reported
@VodafoneUK has the shittest network! & the customer service is awful! i pay £90 every month & they don’t provide the services i’m paying for! i’ve called multiple times, i’ve been told i would be receive a call back but NOTHING! but it’s celebs u wanna be persuading to join you
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Cryptodog
(@Cryptodog69) reported
@VodafoneUK you are the worst company ever. I cancelled a plan with you and you have not honoured it. Instead you have just sent me an email one week after welcoming me to Vodafone. I have contacted customer service twice and been assured each time that the contract is cancelled
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Tony Bradman
(@tbradman) reported
@virginmedia I should add that I use broadband for business, and because of your poor service my company has been forced to pay for a mobile wi-fi connection with @VodafoneUK That’s an extra cost... and I’m still paying you.
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Tony Bradman
(@tbradman) reported
@virginmedia ‘Sadly’?! Is that it? So let me get this straight... I’ve had a very poor service due over a month, I now have no service at all, you won’t tell me when or even if you can fix it, I now have to pay @VodafoneUK to provide it, you’re putting up my monthly payment... 1/2
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Bob Ross
(@9livessssssssss) reported
@VodafoneUK @officialgiggs @SkyHelpTeam This was corny as ****. Good bye.
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Dawn hadley
(@Dawnhadley10) reported
@VodafoneUK why do you never get any requests correct changed payment to 29th and you tried to take on 25th and today 😒
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Tony Bradman
(@tbradman) reported
@virginmedia 2/2... I don’t know, but I would have guessed this stream of Tweets might have given you the idea that I’m not get happy? Couldn’t they be taken as a clue that I’ve got a complaint that needs sorting? That’s it for now. I’m connecting to the internet with my @VodafoneUK link...
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Jay Jones
(@jaygjones88) reported
Goodbye @VodafoneUK after 12 years of being a loyal customer. Unfortunately, for the first time, I didn't get a good deal.
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Markie
(@MarkieMarkieg) reported
@Car0lineHewitt @VodafoneUK everyone of them are the same scam artists im with sky and there just as bad
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Charlotte S.
(@haganshipsides) reported
@victoriablvck__ @VodafoneUK I get the same rubbish service and when I complain I get told that they don’t guarantee WiFi and it’s in the contract. How can you not guarantee a single WiFi signal in 2021?
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for the record....
(@Cads247) reported
@VodafoneUK Tried both methods!! Absolute appalling service on all accounts!!
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T
(@orockta) reported
@VodafoneUK are unbelievably shite the computer system answering calls is useless and if you by some miracle get through to a human it’s someone on the other side of the planet who doesn’t understand you. @VodafoneGroup you are **** **** cheap skate bastards
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Merc
(@MercedesMelissa) reported
@officialgiggs @SkyHelpTeam @VodafoneUK do exactly the same thing. I’ve been waiting for my new router since November, the mobile service is weak everywhere you go. Who is actually the best provider?
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asad
(@achaud167) reported
@VodafoneUK you’ve got my service on point so I’m not complaining
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Heeralal Verma
(@heeralal1981) reported
@VodafoneUK Actualy this complaint is from India and same I tweeted in India but no one replyed me so I reach out to you for help
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Cryptodog
(@Cryptodog69) reported
@VodafoneUK I cancelled because you offered 8gb but actually only gave 1gb. So now I will cancel my direct debit and contact trading standards and the ombudsman
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B L V C K
(@victoriablvck__) reported
@VodafoneUK has the shittest network ever! & the customer service is awful! i pay £90 every month! Your basically robbing me because your ain’t providing the services i’m paying for! i’ve called multiple times! but NOTHING! but it’s celebs u wanna be persuading to join you!
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👸🏽
(@bxgur) reported
Ngl the big WiFi names like @virginmedia are absolutely ****. Bad customer services and **** network. I’ve been with @VodafoneUK for a month now and no issues whatsoever.
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Gregory Marler
(@gregorymarler) reported
@VodafoneUK I finally got a fault logged and I now have the tech2 team's number that I can call. Having yet another 4-digit pin to remember is not helpful, I could log into My Vodafone but that didn't help me pass security.
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Charlotte S.
(@haganshipsides) reported
@officialgiggs @VodafoneUK @SkyHelpTeam I wouldn’t rush to join Vodafone. Their contract says they don’t guarantee WiFi(they keep telling me)so it’s tough luck when you can’t connect to WiFi. They are great when you use a wired service though
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Daniellee🦥
(@Pennsss) reported
@VodafoneUK trying to cancel my contact and I can’t get through by phone or online chat
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Katie25S
(@katie25S) reported
Hey @VodafoneUK I'd like some help, still not received my refund, when returns were confirmed December 30th and the order placed December 18th!
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𝐂𝐡𝐫𝐢𝐬 𝐆𝐫𝐚𝐧𝐝𝐚 𝐁𝐫𝐚𝐧𝐝 👨🏻⚕️
(@ChrisBrand21) reported
@VodafoneUK Thanks Muhamned. Ive spoken at length with the upgrade team but the offers just aren't good enough. Ive been with Vodafone 4 years so can't complain. Ill look at the new customer deals on other networks and make my decision.
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Heeralal Verma
(@heeralal1981) reported
@VodafoneUK @VodafoneIdeaIN Hey there, I work from Home so I just port in VI network with 8742937884 from Airtel last month for better network but it's worst in network for internet and calling both. I have complaint multiple time but not resolve yet so could you please help me?
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#61🏁
(@JaegarThompson) reported
@officialgiggs @SkyHelpTeam @VodafoneUK are just as worst .. believe me when I say that 🥱