Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/23/2026 06:45

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Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Alnwick, City of London, Bradford, Chippenham, London, Southampton, Guildford, Cardiff, Sheffield, Edinburgh, Leven, Barnsley, Camborne, Reading and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlnwick Phone
United KingdomCity of London Phone
United KingdomBradford Internet
United KingdomChippenham Internet
United KingdomLondon Internet
United KingdomSouthampton Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ItSteben ItPG (@ItSteben) reported from Glasgow, Scotland

    .@VodafoneUK's complete disregard for customer service & data is the reason I won't recommend them to anyone. It took them 4 months to cancel my contract despite being completed. Now those 4 months have backed up and my information has been passed onto some vulture debt company

  • angep1969 Angela Paull (@angep1969) reported from Clanfield, England

    @VodafoneUK @GreggsOfficial #VeryMeTuesday I'd treat @FastGeraint

  • Phil_dodd Phil Dodd (@Phil_dodd) reported from Walsall Wood, England

    Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

  • chrisquarterz Chris Quartermain (@chrisquarterz) reported from Godalming, England

    @VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • CoryTysonXXX 🅒🅞🅡🅨 🅣🅨🅢🅞🅝 (@CoryTysonXXX) reported from Bury, England

    @VodafoneUK absolutely appalled 😧 by the lack of service & the way I’ve just been spoken to by “ Kyle “ in your collections department. I have a few questions regarding my account & all I was told was your account is in collections I can’t do anything. Shocking and disgraceful

  • Lisalocket13 ☁️ L I S A ☁️ (@Lisalocket13) reported from Dundee, Scotland

    @Pixel_Robots @VodafoneUK Apparently they take data protection seriously. So serious they like to hold on to customers data and keep accounts open long after they’ve left. Meaning that our data is with a company we are not a customer of and if they experience a breach our data is at risk. Excellent!

  • rishidwadhwa wadhwaRD (@rishidwadhwa) reported from Reading, England

    @VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom

  • RobG_UK Robert Green (@RobG_UK) reported from Lambeth, England

    @VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice

  • Mikee_ManCity Mikee (@Mikee_ManCity) reported from Abram, England

    @VodafoneUK the problem is resolved for now and I'll be leaving Vodafone as soon as my contract is up. thanks for replying a day and a half later, kinda proved my point!

  • mohooosen mo (@mohooosen) reported from Liverpool, England

    Imagine me bigging @VodafoneUK up and they take my postcode down incorrectly. Laughable.

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • JacquiMaxted Chelseabuns&longruns (@JacquiMaxted) reported from Camber, England

    @VodafoneUK totally unacceptable to keep to keep a paying customer hanging on your helpline as no phone line or internet for 45 minutes & counting🤯 same 3 songs on loop #fail #whatcustomerservice

  • bospherous jane orford📚 (@bospherous) reported from Liverpool, England

    @VodafoneUK @GreggsOfficial #VeryMeTuesday would treat @HannahCorneliu1

  • joel_levitt Joel Levitt (@joel_levitt) reported from Five Oak Green, England

    @VodafoneUK whilst I am generally happy with your level of service my recent experience with your chat service has been appalling. I am very much in limbo as to what I have ordered and when I will receive it 🤔

  • DavidELuker David Luker (@DavidELuker) reported from Eastleigh, England

    @_One8Seven1_ @VodafoneUK I’d suggest going to Carphone Warehouse. Their rep isn’t great but I’ve only ever had excellent service and they’re open to deals normally

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • hondacbfrider DAVID CARTER #TeamLH (@hondacbfrider) reported from Bridgwater, England

    Who else has had problems with @VodafoneUK and not been able to get it resolved

  • JacquiMaxted Chelseabuns&longruns (@JacquiMaxted) reported from Camber, England

    @VodafoneUK Gave after hanging on for over an hour!!!!!’ That’s is not customer service that’s we don’t give a fig! #Vodafonedown #fail

  • LydiaGarnett1 GeeGarnett (@LydiaGarnett1) reported from Urmston, England

    After giving @VodafoneUK one last chance after they breached GDPR we went into the shop to open another deal and the women in @intuTrafford was ridiculously rude!!!!! So glad we are getting rid of Vodafone after 8 years!!!!

  • maryellen72_ Mary (@maryellen72_) reported from Nantwich, England

    @VodafoneUK you need to sort out your shizzle! Was on verge of defecting from my network to you but #changeofplan #stayingput

  • hondacbfrider DAVID CARTER #TeamLH (@hondacbfrider) reported from North Petherton, England

    @MrB1000RR @VodafoneUK Hope you get your issue sorted soon mate 🙏 I’m still just getting the runaround from Vodafone 😡

  • maddiefallsover Maddie (@maddiefallsover) reported from Hammersmith, England

    Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • FoxyCakes_Bakes Foxy Cakes And Bakes (@FoxyCakes_Bakes) reported from Horncastle, England

    @Minion_Josh_ @VodafoneUK Ugh!!!!! This brings back horrendous nightmares. I was exactly the same. Rudeness, promises of returned calls which never happened .... horrid company. Never again 😡😡😡

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!

  • hondacbfrider DAVID CARTER #TeamLH (@hondacbfrider) reported from North Petherton, England

    @VodafoneUK Great job @VodafoneUK get me into private messaging to tell me there’s nothing more you can do to help 👏👏👏👏👏

  • jillross1504 Jill Ross (@jillross1504) reported from Ayrshire, Scotland

    @VodafoneUK appalling customer service from Vodafone. Repeatedly told over the last week I would be receiving my iPhone XR within 24 hours. To now being told it’s a 1-2 week wait! Not good enough!