Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (66%)
- Phone (14%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Barry, Colchester, London, Southampton, Northampton, Dublin, Canterbury, Worcester, Nottingham, Wandsworth, Brentwood, Batley, Hammersmith, Southwark, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Barry
|
Internet | 2 days ago |
|
Colchester
|
Internet | 2 days ago |
|
London
|
Internet | 3 days ago |
|
Southampton
|
Phone | 3 days ago |
|
Northampton
|
Wi-fi | 3 days ago |
 Dublin
|
TV | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Holli (@HolliCarden) reported@MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.
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Jen 제니 🐯🧀🐥obi-sai (bsky) (@Obi_Sai) reported@DragonsofWales @VodafoneUK Ah, but you see... Those are "Vodaphone minutes"... ....They're obviously quite different from "customer minutes" and also "actual real world, 60 seconds in a minute, minutes"...
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Ed (@1983_edward) reported@VodafoneUK your broadband is appalling. We pay for 150mb/s fibre. I've barely been able to write a word document today for work. Now we have TV saying theres a problem with our network. We will soon be leaving before the end of our contract.
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Harry Singh (@HarrySi58712694) reported@VodafoneUK Heads up to anyone using Vodafone, anyone who gets a phone call from +44 20 8073 0971, be cautious, they are scammers who will imply you need a new SIM, I spotted the signs so averted any issues but others may fall for it.
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Jonny Elwyn (@jonnyelwyn) reported@VodafoneUK Your website is the worst. You've got a circular trap - Create an account funnels you to download the app - you can't login to the app, so you try to create an account which takes you to download the app. Your AI bot is the worst too. Hire some humans to help people
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Michelle Beckett (@MichelleBeckett) reported@NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry
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Tony Hemsley (@THETWIG007) reported@VodafoneUK good afternoon. How do I get in contact with the unhappy customer department? Tired of chatting to bots.
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Steve Maslin (@SteveMaslinG) reported@MichelleBeckett @SkyUK @VodafoneUK My 88 year old Mum was in hospital 6 weeks, Dad called her every day until Virgin Media cut off his phone without warning. Dad never missed a bill but they said he had exceeded his limit. When I complained their rep shouted "It's for their protection". Virgin Media are scum.
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Lacking Courage (@NeedMoreCourage) reported@MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!
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flatcapblade (@themblades1889) reported@VodafoneUK your phone network is **** what’s the point me being with Vodafone if I get no service and don’t come back and say it’s me phone
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JizzCoin (@JizzleShizz) reported@MichelleBeckett @SkyUK @VodafoneUK Its quite simple. They do not give a **** about their customers.
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FINGERSJOHN✌ (@jnafr) reportedB43 Great Barr Birmingham ...very poor connection @ThreeUKSupport @VodafoneUK ..Over a year now...Can you not sort it out?
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Xtine 🌑 (@xtinexoop) reported@MichelleBeckett @SkyUK @VodafoneUK 18 months to find a buyer for mums flat so we paying DOUBLE council tax (£400), standing charges for utilities and £270 a month service charge as her flat is sheltered complex - so £700ish a month for an empty flat with no services being used! Hopefully we'll complete soon.
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🍒 Anne K Scott | Imagination Technologist (@AnneKScott) reportedTalking to @VodafoneUK Just Ask Once service (one agent to resolve your issue) - the agent wants to transfer me and tells me s/he is not a JAO agent... and yet each message says from you JAO agent!!!
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Jane Gilbert (@agonydoc) reportedShocking service from @VodafoneUK - the #bereavement team spent so long transferring my deceased father's account that it triggered defaults and intimidating threats of legal action and cutting off the mobile, broadband and home line of a vulnerable, grieving 89 year old woman
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sue leach (@LeachSie) reported@MichelleBeckett @SkyUK @VodafoneUK Hope you dont have mobile with them- when my late husband died we tried to cancel hus mobile account and get back the £50 credit i had put on account so he could ring people from hospice - they insisted on talking to account holder even after we sent screem shot death certificate
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david-samual (@laticssamuala) reported@twit_cmj @VodafoneUK Other than when it hits the hot weather ive never had issues. Did with the phone as was with them for 15 years. But broadband usually has been alright. Then the sun comes out and...nope gone
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Sam Bam (@ManSamBam) reported@MichelleBeckett @SkyUK @VodafoneUK They were the worst for me too. Real arseholes.
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C.HitchensIsGod (@YouCanThink123) reported@Ofcom @VodafoneUK have done the exact same sort of thing to me. It took me about 2 years and around 20-30 calls to cancel
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RunningSloth (@Lescoleen67) reported@MichelleBeckett @SkyUK @VodafoneUK They’re a terrible company. They pursued me through debt collection agencies for £38 I didn’t owe them. £38! I was tempted to just pay it to get them off my back. I’d get phone calls from the debt collector late at night! Awful company.
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Dionne W (@dionnewills) reported@VodafoneUK who can help me with a complaint about a broadband service issue? My elderly parents have been without internet for seven weeks now and you will not listen to them or send out an engineer.
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Vicky Taylor (@VickyTa39674252) reported@MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy
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jolene Pittock (@joleneepittock) reported@MichelleBeckett @SkyUK @VodafoneUK They are the worst when someone passes away. By far the most disappointing company I had to deal with at the worst time.
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mountain life (@MLife202) reported@VodafoneUK I have vodafone on my credit score stating £9 ive never had Vodafone. What email address can I use to get this ordered
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Paul (@PaulRic71632112) reported@VodafoneUK I thought in this day and age you were supposed to give me notice of any increase in price. I had my new bill today and it has gone up. I wasn't aware of any in reasonable due. Also it has never happened at this time of the year.
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Martin Shrimplin (@MartinShrimplin) reported@MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. It’s never a pleasant task making those calls. If you’d left the name of the company with terrible customer service out of your post, I’d have still guessed it was Virgin Media.
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John D (@JohnDemeza) reported@VodafoneUK what is your email address for complaints please for personal phone issues ?
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anthonychopra (@anthonychopra) reported@VOXImobile @VodafoneUK hardly any signal around very recently. Used to get 2 or 3 bars of LTE but now it’s 1 to non. What gives? Fix this issue asap. After the lightning in London it’s bad. Don’t even talk about 5G as that dose not work.
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Del (@DeloresWhi50682) reported@MichelleBeckett @SkyUK @VodafoneUK In my experience it was BT who were the shockers. I had already phoned to cancel the account as he moved in with my brother. I explained he had terminal cancer and wouldn’t be returning home. Her response was “I hope he gets well soon!” Tesco Clubcard, the lady was so kind!
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Wingssherpa (@WingsSherpa) reported@MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.