Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (67%)
• Phone (17%)
• Wi-fi (11%)
• Total Blackout (4%)
• TV (2%)
• E-mail (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: West Malling, London, Glasgow, Croydon, Stratford-upon-Avon, Newcastle upon Tyne, Coventry, Dublin, Dumfries, Catterick, Liverpool, Edinburgh, Chorley, Birmingham, and Ilkeston.

City	Problem Type	Report Time
West Malling	Phone	1 day ago
London	Internet	2 days ago
Glasgow	Internet	3 days ago
London	Internet	3 days ago
London	Phone	3 days ago
Croydon	Internet	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Howard (@ColinHoward13) reported 6 minutes ago

  @Iromg @VodafoneUK I think it was November 2025 when you made your final mistake on Talk Radio wasn’t it, Mike? We all make errors in our lives but companies that try to help people in dire situations should not, in my opinion, be vilified.

• 
  Hywel Evans (@hywelsuchevans) reported 8 minutes ago

  Just had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?

• 
  FINGERSJOHN✌ (@jnafr) reported 10 minutes ago

  Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

• 
  MrMulder (@MrMulderUK) reported 13 minutes ago

  Local network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903

• 
  AFCDavid (@DaveP701) reported 13 minutes ago

  @BasedMillwallGB @VodafoneUK I’m cancelling. This is awful.

• 
  Nannyof2 (@CayC73) reported 14 minutes ago

  @VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !

• 
  Migrant Tracker UK (@MigrantTrackUK) reported 17 minutes ago

  @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

• 
  lady M - the real witch . (@mmi_music) reported 27 minutes ago

  @NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet

• 
  Graham : A Star Wars Story 💙 (@whoisgraham) reported 29 minutes ago

  @VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍

• 
  Matty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Matty75890250) reported 30 minutes ago

  @VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.

• 
  John Barr (@JohnBarrUK) reported 32 minutes ago

  So @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬

• 
  SendCake Films (@SendCakeFilms) reported 32 minutes ago

  @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦

• 
  Brown Paper Bag (@PaperBundle) reported 32 minutes ago

  @VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 PK 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PedzKeenan) reported 34 minutes ago

  If @VodafoneUK ever offer you the chance to switch to an e-sim, under no circumstances accept. The service and signal is a disgrace

• 
  Matthew Laughey 💙💛 (@laughey_m) reported 35 minutes ago

  @VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???

• 
  Quentin Stephens (@Quentin_Stephen) reported 40 minutes ago

  @VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.

• 
  Diesel (@valkanelanights) reported 43 minutes ago

  @Iromg @VodafoneUK Stupid old ****

• 
  James Notley (@jnot45679) reported 44 minutes ago

  @Iromg @VodafoneUK I never like Vodafone and even less now. It is immigrants who run Vodafone in Blackpool.

• 
  Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported 45 minutes ago

  @Iromg I have a sim only with @lebara whose network provider is @VodafoneUK Just cancelled.

• 
  Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported 46 minutes ago

  @thecalowkid I had a sim only with Lebara, network provider is @VodafoneUK just cancelled it.

• 
  Mr Crypto Project Manager (@Benson93077859) reported 46 minutes ago

  @VodafoneUK been with Vodafone 12+ years, I just wasted hours on the phone to their support because I get intermittent coverage at both of my properties & it’s getting worse, yet I’m paying 100% of the bill only to be told it’s tough & they are sorry! Absolute joke, moving to EE

• 
  trin🇯🇲🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ttrinityb) reported 47 minutes ago

  I’m sick of calling a company, trying to talk to somebody and getting sent to an AI just **** off This is for you @VodafoneUK useless pricks

• 
  ShazzerMac3 (@ShazzerMac3) reported 47 minutes ago

  Hey @VodafoneUK why are you giving out free SIM cards to illegal immigrants. I’m a long standing customer and will be moving my account until you cease aiding abetting illegal immigrants into this country. Shame on you.

• 
  Rob Carmichael (@robcarmichael2) reported 49 minutes ago

  @VodafoneUK what is the issue with the network in the Neath area in South Wales? Data network has been atrocious for weeks now.

• 
  Ry (@RyyyyRyyy) reported 49 minutes ago

  @VodafoneUK my phone keeps losing signal, goes to emergency calls only... ive followed an agents instructions and also had a new simcard but still the same!? Please can you advise

• 
  Chris Ross-Lewin (@crosslewin) reported 53 minutes ago

  @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

• 
  sailwithrob - I stand with Israel 🇮🇱🇬🇧 (@sailwithrob) reported 58 minutes ago

  @VodafoneUK is without doubt the most useless customer service company in the world - a whole day wasted trying to get an iphone 17 pro on the network

• 
  Tim Bentham (@tim_bentham) reported 58 minutes ago

  @VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help

• 
  Captain Giant (@Captain_P_Giant) reported 1 hour ago

  Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK

• 
  Or Sassur (@Orsassur2) reported 1 hour ago

  @VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.