Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 03/04/2026 04:50

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Manchester, Lincoln, Birmingham, City of Westminster, Glasgow, Barlestone, Liverpool, Welling, Bristol, Morecambe, Enfield Town, Portsmouth and Northwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomHammersmith Wi-fi
United KingdomManchester Wi-fi
United KingdomLincoln Total Blackout
United KingdomLondon Total Blackout
United KingdomCity of Westminster Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Enigmaa81 Charlie (@Enigmaa81) reported

    Companies like @ee and @02 allow you to unlock any phone you buy. A lot more easier then they used to. But @VodafoneUK are still a joke. They expect you to be a customer for 30 days on a pay as you go sim. Top up make a call. Then let you request to unlock a phone. Absolute joke.

  • sjward06 Simon (@sjward06) reported

    @VodafoneUK Thanks Ryan - no I go to select network manually and choose Verizon and it just remains on no service

  • Fletch61142421 Fletch (@Fletch61142421) reported

    @VodafoneUK I never said I wanted to renew?! I am not chasing a new deal, I know there are deals with other providers 👍🏻

  • timjones19871 simon123 (@timjones19871) reported

    @VodafoneGroup @VodafoneUK @Vodacom DO NOT USE VODAFONE, WORST COMPANY. VODAFONE UK PLEASE REACH OUT

  • KrisFoster1 Kris Foster (@KrisFoster1) reported

    Hi @MartinSLewis if @VodafoneUK is increasing my contract price by 9.3% am I able to cancel mid contract, I still have 11 months remaining.

  • SzebertMichelle Michelle Szebert (@SzebertMichelle) reported

    @VodafoneUK Hi Ben unfortunately my dad doesn’t have any social media (old school) that’s why he’s asking me to help. It’s regarding his free Apple TV for 1 year. It’s coming to an end and he wants to cancel it. Thank you

  • Neilboyle12 Neil boyle (@Neilboyle12) reported

    @VodafoneUK Do not join Vodafone, customer service had me on hold for over 3 hours broadband…not resolved

  • Neilboyle12 Neil boyle (@Neilboyle12) reported

    @EmmyB0407 @VodafoneUK I second that. Shambolic operations and no support. Prepared to be on hold for hours followed by zero help

  • _jgriffin Jonathan Griffin (@_jgriffin) reported

    Seriously @VodafoneUK and @VOXI_UK are now passing my complaint between them as I don't think they know what to do as they have messed everything up! You are one company!! #PoorCustomerService

  • Mandrews_one Martin (@Mandrews_one) reported

    Morning @VodafoneUK My partner has gone to upgrade this morning found the deal she's wanting. When she's clicked go to check out the page has refreshed itself and the air time cost has gone up. Any help?

  • Redveerenmus Zack (@Redveerenmus) reported

    @VodafoneUK I think I'll vote with my feet frankly and take three phones off your network. Cheers.

  • Neilboyle12 Neil boyle (@Neilboyle12) reported

    @VodafoneUK I’m on hold again as you cancelled contract but still took money. I was on hold yesterday 2 hours you appear to have no technical support. Shambolic. Folks do not join awful

  • CharltonCussans Charlton Cussans 🏳️‍🌈🇺🇳🇬🇧🇺🇦 (@CharltonCussans) reported

    @VodafoneUK and @CityFibre me and my housemate have spent 4 months waiting for fibre broadband to be installed, and last night the dongle we've been using for wi-fi died. I'm having to use my phone as a hotspot to get even *some* connection. Please help us get back online.

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported

    @VodafoneUK Very disappointing that you don't offer any loyalty discounts. Been a top paying customer for quite a few years. Now I'm shopping around.

  • domcruit Dominic McNamara (@domcruit) reported

    REALLY disappointed & now angry with ALL 3 of our telco providers @EE @VodafoneUK @virginmedia from overcharging through to shocking service - You are a joke! Any of you got a colleague who knows how to take ownership? We’ll stay with company who is first to fix - get in touch!

  • marshalkiriyama Ian (@marshalkiriyama) reported

    @VodafoneUK Hi, just signed up to the pro broadband on your site as an existing mobile customer, but none of the confirmation emails mention the free Amazon tech I’m supposed to be getting? Will this follow?

  • Neilboyle12 Neil boyle (@Neilboyle12) reported

    @VodafoneUK Under now circumstances join Vodafone broadband worst service I’ve ever experienced. Joined weekend nothing works, 2 hours on hold to technical help had to give up, called up to cancel contract in cooling off period, another 45 min hold. Next day got text saying bill leaving 😡

  • PubuduChandrasi Pubudu Chandrasiri (@PubuduChandrasi) reported

    @VodafoneUK better to educate and train the staff how resolve the issues. Fed up explaining the issue and listening to all the lies. Finally gave up as I have sick child. Ms. Shelley Malton I have evidence of bad customer service for training purposes.

  • pbb1962 Peter Bosher (@pbb1962) reported

    @VodafoneUK Set up a mobile contract for my 85year old Father last night, some 26 hours later phone still not working when I set account up requested I was put down as a contact on account. Just spoken to Joanita Anthony who advised she could not speak to me, I tried to lodge

  • Mandrews_one Martin (@Mandrews_one) reported

    @VodafoneUK Just downloaded a new Vodafone Advantage discount code and it's saying that it's expired. Any help

  • DeanoRowland Dean Rowland (@DeanoRowland) reported

    @VodafoneUK home broadband is down, but your status checker tells us there's no faults in our area....

  • Zippiddy Zippidy (@Zippiddy) reported

    @VodafoneUK @BlossomingGifts I do however appreciate your quick response. Not really your issue but does reflect on you as wouldn't have used them otherwise. Will stick to the tried and trusted @InterfloraUK in future as I normally do. Unfortunately was informed too late to get them for tomorrow.

  • charli_whiston charli (@charli_whiston) reported

    If you’re thinking about moving to @VodafoneUK … don’t. Problem after problem

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported

    @VodafoneUK Yes I have. Same answer there. Just bog standard packages open to anyone. No reward to a long standing customer.

  • Neilboyle12 Neil boyle (@Neilboyle12) reported

    @VodafoneUK They just just told me Clause number 1 bill was automatically generated. Worst service company in the world. Awful company

  • JonnyS72 Jon S (@JonnyS72) reported

    @VodafoneUK who knew keeping the same number on the same network with a new contract could be so difficult. Two useless phones now 👌

  • sjward06 Simon (@sjward06) reported

    @VodafoneUK Hi Ryan it’s an iPhone XS. I see the same issue on my work iPhone 13 too

  • Neilboyle12 Neil boyle (@Neilboyle12) reported

    @VodafoneUK @thortful Don’t buy her broadband from you lot unless she wants to spend 3 hours on hold for technical support. Avoid Vodafone like the plague worst internet provider out there I’ve ever used

  • pbb1962 Peter Bosher (@pbb1962) reported

    @VodafoneUK I tried to lodge formal complaint as my Father was taken into hospital today and couldn’t contact us as his phone wasn’t working, Joanita advised she cannot lodge a complaint with her manager so I advised I will take to social media and mention her name she didn’t obj

  • Neilboyle12 Neil boyle (@Neilboyle12) reported

    @VodafoneUK Worst internet customer service in the world. Start with that!!!!!