Vodafone Outage Report

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Northampton, Kettering, London, Birmingham, Louth, Batley, Hounslow, Oldham, Bristol, Hengoed, Peterborough, Dewsbury, Glasgow, Radlett, and Cardiff.

City	Problem Type	Report Time
Northampton	Internet	2 hours ago
Kettering	Internet	2 hours ago
London	Wi-fi	15 hours ago
Birmingham	E-mail	20 hours ago
Louth	Internet	24 hours ago
Batley	Internet	24 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivimos (@bussey_vivienne) reported 5 minutes ago

  @VodafoneUK We have to cancel our Vodafone contract due to it not being in the area we are moving to. Vodafone are cancelling but we need one months notice. We wasn't told that.

• 
  Dan (@Dan57172251) reported 7 minutes ago

  @VodafoneUK Why won’t you give me a correct PAC code to leave your network! OFCOM rules state within 2 hours?

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 12 minutes ago

  No Internet at home @VodafoneUK can you fix it? No one answers at custom services

• 
  untilthelasttreble (@SeanLee84) reported 15 minutes ago

  Is there a worse company out there than @VodafoneUK ? Looking forward to the day I never have to deal with them again!

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 19 minutes ago

  No Internet at home @VodafoneUK can you please fix it? No one is answering at customer services 😔

• 
  EviL Ras (@EviL_Ras) reported 20 minutes ago

  @VodafoneUK Apparently I'm skiing down a mountain in Dubai... I mean they do have that vr place.. #DreamHoliday. Better get over to #verymerewards to see what I can win!

• 
  iexpl0re (@iexpl0re1) reported 25 minutes ago from Glasgow, Scotland

  @VodafoneUK can someone PM me regarding login issues so I can upgrade plan

• 
  divya soni (@dsdivi) reported 27 minutes ago

  @VodafoneUK Being vodafone group you guys need to help me to reach to relevant

• 
  Janet Palmer (@JanetPalmer82) reported 28 minutes ago

  @VodafoneUK Make friends with a beer in France not bad who's on the plane with me #DreamHoliday

• 
  untilthelasttreble (@SeanLee84) reported 28 minutes ago

  @VodafoneUK Your top up service is shocking I have £50 taken from one card nothing credited to the Vodafone account £25 pending on another card and nothing credited to the account and been told to call back when the statements come in

• 
  Diyora Shadijanova (Диёра Шадижанова) 🇺🇿🇹🇯 (@thediyora) reported 29 minutes ago

  @VodafoneUK @VodafoneGroup been waiting 30 mins to speak to an advisor about my non existent internet connection which was meant to arrive yesterday!!! Why haven’t you employed enough people to deal with these things?? Horrendous start to a home broadband service.

• 
  JR (@jhr_scientist) reported 29 minutes ago

  @VodafoneUK what is the use of following an automated phone line to then get to the end and be told you won't answer my call due to 'issues'. How else am I supposed to arrange to move my broadband to a different address?

• 
  Rob C (@robcruss) reported 29 minutes ago

  @VodafoneUK Hi no new customer completey

• 
  🔴⚪️⚽️⚽️⚪️🔴 (@SaintsinBrum) reported 32 minutes ago

  @VodafoneUK 22 year pay monthly customer. Is there a way to change to sim only and retain my number when my contract ends? Cheers

• 
  aLperTo (@alper_342) reported 36 minutes ago

  @VodafoneUK Ryan, there is no solution. There is no global service worthy of your name in Turkey.

• 
  Jack (@jackscu) reported 39 minutes ago

  @VodafoneUK hi, are you having broadband issues in LS5? My router won't connect to the Internet, I'd currently flashing green, thanks

• 
  The Nuggy Bear (@bear_nugs) reported 39 minutes ago

  @VodafoneUK Hi, could you kindly give me the UK phone number for reporting FTTP down. It's down for my entire village. Openreach has told all residents to log the fault with their suppliers. (A farmer damaged the cable). Thank you.

• 
  donna williams (@ladyvaio) reported 40 minutes ago

  @VodafoneUK Yes I’ve been on the phone 3 days for over an hour at a time. They sent me troubleshooting texts & none helped. It is now not notifying me if messages or WhatsApp’s. It’s very frustrating! I should be sent a new device. I’ve been a customer over 20 years.

• 
  divya soni (@dsdivi) reported 42 minutes ago

  @VodafoneUK I am with vodafone India but its a one company so i need you to help me out with relevant issue,else i need to escalate at other level which i dont want..customer representative are misbehaving too

• 
  Rob C (@robcruss) reported 43 minutes ago

  @VodafoneUK hi I'm trying to login online and keep getting Error ref 1w0 My Internet isint being installed untill 7th April do I have to wait untill then to log in?

• 
  Luke (@lukejksmith) reported 43 minutes ago

  @VodafoneUK I want to know when my BB contract expires but whenever I try and log in it default’s to a mobile account that I had over 3 years ago. Help required!

• 
  Ian w (@_ian_w_) reported 46 minutes ago

  @VodafoneUK hi, been trying to use the app to speak to someone but keep ending up with Tobi who can't help and is now doing my head in!! I recently resigned up for the entertainment pack, and wanted to get free spotify.. but not got the free spotify when I log in to it!!

• 
  vslan (@vslan13) reported 46 minutes ago

  @VodafoneUK Ski down the tallest Mountain - no bloody chance

• 
  craig (@pele1690) reported 48 minutes ago

  @rfc1970 @ThreeUK Shouldv went with @VodafoneUK bro never had and problems with them no matter what and a just pay my bills on line.

• 
  Rage Quit Dad (@Rage_Quit_Dad) reported 49 minutes ago

  Why am I paying for @VodafoneUK to supply me a service that KEEPS crapping out on me? Twice today I’ve lost broadband. Little red light flashing away. Had to reboot the router and then wait ages for anything to happen. Getting real sick of this shoddy service.

• 
  divya soni (@dsdivi) reported 53 minutes ago

  @VodafoneUK Thankyou for responding. Will get back if i dint get any help.

• 
  𝕷𝖔𝖗𝖎 (@lorihow0310) reported 53 minutes ago

  Service you get from @VodafoneUK both on the phone and in store is shocking !!!

• 
  Oliul Haque (@haque_oliul) reported 1 hour ago

  @VodafoneUK Read my first tweer before reading that. then I contacted them throguh chat they told me to call their broadband team, so I did. I spoke them more than an hour, they said problem is missing info or missmatch address and he said he fixed that it won't happen.

• 
  Michelle (@Michelle_0086) reported 1 hour ago

  @James_Clements @VodafoneUK Thanks James, I’m beginning think you are right. I spent two hours on hold trying to get to speak to someone before giving up. What kind of company does a hard search for a £19 a month broadband contract. It’s ridiculous. I’ll just email and tell them to cancel my order.

• 
  DasMun (@DasmeMun) reported 1 hour ago

  @VodafoneUK Hi there, just a quick question my router internet light is flashing white and not connecting to the internet! Is the system down for a little bit or?