Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Newark on Trent, Halifax, Norwich, Dublin, London, Hounslow, Normanton, Southampton, City of London, Glasgow, Edinburgh, Hook, Caerphilly, Hackney and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Newark on Trent |
Phone | |
| Halifax |
Internet | |
| Norwich |
Phone | |
 Dublin |
Wi-fi | |
| London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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lyn clancy
(@22dragonlady) reported
Anyone @VodafoneUK available to chat to a friend not on Twitter about his business account ? 5 mobiles, a landline and BB. Been with Voda 7 years pays £390 per month. He’s spent 6 hrs phoning Voda, his mobile hasn’t worked for 3 weeks. Disgraceful service to a business customer.
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the captain
(@Kirkieboy) reported
Been with @VodafoneUK since 2014 and they’re not willing to continue my 20% discount if I renew !!!! Well here’s a massive F##k you to the worst customer service EVER !!!
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Dave Samways
(@DaveSamways1) reported
@EmmaRaducanu @Wimbledon @VodafoneUK Hi Emma sounds like your body is breaking down which is a bit disconcerting. Seem to remember Murray had issues & toughened up in the gym. Hopefully you'll figure it out not much fun if body doesn't like it. Good luck.
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Danny Boy🕑
(@SacksHarry) reported
@ThreeUK your signal is still ****!!! I love you @VodafoneUK I’m sorry guys😭 please take me back!
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Iain
(@admiralhanson) reported
@VodafoneUK 's subsidiary Talk Mobile excelling themselves again. Customer wants to exercise their GDPR rights. They are partially sighted. "You need to email it in" Er, how exactly, when they can't see very well ? Disability Discrimination ? 🙄
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Martyn Williams
(@MartynWilliams2) reported
Dear @VodafoneUK. I am a new business customer. You have tried 3x to get DPD to deliver my router. Twice the driver has claimed to have missed as I sat at work with my shutters open. Once he refused to hand over the parcel as (being new) I didn't have a router to exchange. 1/2
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Joe Kingsland
(@JoeKingsland) reported
@VodafoneUK your customer service is so bad for my fibre broadband. So bad. Please can someone contact me who actually knows what they are talking about.
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Senator
(@SenatorChad) reported
@TalkTalk @VodafoneUK broadband was also down for a few hours last night. Did you guys not feel the need to inform your customers?
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Kirsten Foster
(@K1rstenF0ster) reported
@OpenreachHelp Hi Gareth- could someone please contact us? We were expecting an engineer to come over on 31st May and today June 7th 8am-1pm. Both time no shows and no contact to say they weren’t coming. Have been in touch with @VodafoneUK and they say it’s not their problem. Ref:OGEA56676297
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SparkyT
(@Sparky_tarpi) reported
@neilbrown007 @VodafoneUK @vodaphoneuk I honestly wish I hadn’t stayed with them! Got offered a contract renewal providing the same service I’d had for yrs at a good price so decided to renew! If only I knew what I knew now. Hindsight is a wonderful thing ;-) who are u with now?
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Neil Brown 😁
(@neilbrown007) reported
@Sparky_tarpi @VodafoneUK Shocking, we also had terrible service from @Vodaphoneuk it took weeks to sort our problem out.
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Tom Bayliss
(@TomTombayliss91) reported
@VodafoneUK hello, according to your service checker your service is undergoing maintenance in the HP15 area. It says it shan't be fixed until 14th June. I need to make some urgent calls today, is there any chance this may be solved sooner? Thank you.
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Martyn Williams
(@MartynWilliams2) reported
One part of the problem is your advisors have made an unbelievable hash of my address (though the postcode is correct). Please contact me urgently to correct this. @VodafoneUK
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The Optimist
(@FibonnaciTrade) reported
STAY THE F AWAY from @virginmedia I've been with them since Telewest Blueyonder days - today they have cut me off 3 times having waited 40mins on the call. They OVERCHARGE and have a horrible customer service! Stay away!! @VodafoneUK it is! #virginmedia #broadband #internet
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Jonny Ball (no, not that one)💂🏻♀️
(@jonnyball79) reported
Grr @VodafoneUK I thought you’d got your act together but alas, no. You’ve failed to cancel a sim order on two occasions and, having spoken twice about this and received assurance, you’ve charged me again! I’m leaving after decades with you…
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Glen 🏴
(@cuillin_glen) reported
@VodafoneUK I have a problem with my broadband. I've been transferred btw 3 different people & now in another queue with the recorded voice telling me they are really busy. So am I. I've been on this call for over an hour. You have a systemic customer handling issue.
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Gemma
(@gemmcm83) reported
Worst company ever to deal with @VodafoneUK #awfulcustomerservice
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Pengoose
(@Dusty451) reported
@iBallisticSquid @VodafoneUK They are absolute dog ****
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çhªrlºttę 🌻🇺🇦🌻
(@lottaboheme) reported
Hey @VodafoneUK is your website /customer portal down?
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Sandy Chen
(@sandychen793) reported
@VodafoneUK I can’t view my data usage on the Vodafone App or anywhere online. This has been an issue for months (Error 4300 in the app) and the chatbot is unfortunately, absolutely no help.
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Pete Hitchman
(@petehitchman_) reported
At risk of being all ‘old man yells at cloud’ about it, I’ve never known any company to have such terrible service as @VodafoneUK. Infuriating.
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The Scientific Approach
(@MissCellaneou2) reported
@VodafoneUK Day 3 without Internet after being cut-off for Tweeting about how the UK Gov been cyber attacking me. Couldn't make it up. You told me on the phone it would be sorted by Monday. Please send someone round to fix it before I crow bar the box outside open.
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Lee Daly
(@LeeDaly4) reported
@VodafoneUK Just tried to make a valid complaint about being forced to give 28 days notice to notify my intention not to extend my current deal which runs out on 12th June 2022, to be threatened with debt collectors and then be hung up on!
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nizam nizz
(@Nizzthelondoner) reported
@VodafoneUK Disgusting useless network in the UK
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Deepak
(@mathur_d) reported
@VodafoneUK how do I escalate a refund issue? I’ve been getting passed from pillar to post on phone by various teams with conflicting answers for almost a month now …happy to send you details on dm
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remig
(@remig92060256) reported
@EmmaRaducanu @Wimbledon @VodafoneUK garbage ! spend more time getting fit than posing for pictures ! you cost me money !!!!
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Annie Porter
(@AnnieTEPorter) reported
@VodafoneUK I have now been on the phone for heading to 1.5 hours trying to get my what you describe as 'Automatic Compensation' for a 21 day outage in April. There was no communication during the outage and even less now! Great work from one of the worlds communication giants.
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Matt
(@SlyRaccoon) reported
@VodafoneUK what's going on in meanwood Leeds? 4G and 5G have been down on my street for over a week
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SparkyT
(@Sparky_tarpi) reported
@VodafoneUK sent me a text a 16:22 yesterday saying they would call me between 4-6pm. I then received another text at 16:23 telling me sorry they’d missed me. My phone never rang. They said they’d call today between 10-12 the never did! More lies! #vodafoneavoidthem
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Mr Greenhill
(@MrGreenhillPE) reported
@VodafoneUK again a number calling from Vodafone 01482 293839 saying I’m over data limit again. I keep telling them I never have been and won’t listen to me, trying to press me for my account details. Last time you said it’s real, well if so staff need disciplined