Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (16%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Basingstoke, Manchester, Bristol, London, Edinburgh, Halifax, Glasgow, Newham, Blackburn, Dublin, Alcester, Winchester, Didcot, Dronfield and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Manchester |
Internet | |
| Bristol |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Basingstoke |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Ruth May
(@RuthMay1997) reported
@VodafoneUK trying to cancel my phone contract online but I keep getting an Oracle error message?
-
Joe
(@_Joesn) reported
@VodafoneUK My wifis been down for 20 hours now you’re absolutely useless👍
-
Clare Francesca
(@clarefrancesca) reported
@VodafoneUK hi there - WiFi not working for 12 hours now, solid white light but no connection - was told maintenance would take 2-3 hours. Please could you advise?
-
Jon Perks
(@JonnyPerks) reported
Hi @VodafoneUK your technical support in the last 48 hours has been shambolic. Our home broadband has been down since late Thursday and every one of the FOUR people I’ve spoken to have given different diagnoses... when both of us WFH the internet is essential. Abysmal
-
Lauren Jessie Williams
(@LaurenJessieWi1) reported
@VodafoneUK The top of my Christmas list would be ..... a reply from you to the complaint I wrote well over 2 weeks ago. Or at least a reply to my DM
-
Toby
(@Toby49941946) reported
@VodafoneUK I have been advised to contact you via the online support. My phone has continued to block age restricted content (I have gone through the full process on the app and the website to click the manage bars slider to off) but it is still blocked. Can you check my account
-
NovaFrankie
(@NovaFrankie) reported
. @VodafoneUK why is 11 o’clock at night on a Saturday deemed “peak times” and when I finally get through to an adviser they can’t help, put me through to the broadband team only for the app to give out. I just want an internet connection
-
Darren
(@EastieOaks) reported
@VodafoneUK I've done this please help me. I've had enough of empty promises of being contacted and called back.
-
Adv. Mukesh Agrawal
(@advocateagrawal) reported
@VodafoneUK I’m not getting 4G network since morning.
-
John McCloughlin
(@JohnOmcc) reported
@VodafoneUK I keep getting texts from Vodafone about my bill, however I'm not a vodafone customer. How can I get these to stop?
-
Rebecca O'Harrow
(@becceyoharrow) reported
Day 9 without Broadband. Day 9 of absolutely nothing but lies from @VodafoneGroup. @VodafoneUK promised to have the issue resolved by yesterday. Lies lies and more lies.
-
Jess🍂
(@JessicaAmy_1994) reported
@VodafoneUK Then why when I ring that number does it send me through a series if questions to tell me that the quickest and easiest way to cancel broadband is on the chat?! I ring that number and don't get through to a person!! I switched my mobile to O2 today cause I've had ENOUGH !!
-
Dave Ward
(@Formula_Ward) reported
@ThreeUK @Matthew_Wright @VodafoneUK Matthew, i've got all my phones and mobile tech with Three,they have always been good,but check coverage with any provider.Mine is poor at home and shockingly bad at work , but everywhere else seems good.Find someone you know on the network you switch to. Maybe go sim only first
-
Jess🍂
(@JessicaAmy_1994) reported
@Jennifer__x @VodafoneUK Don't hold your breath. 8 WEEKS later since my premise move should have happened, they still won't refund the charges or let me cancel. We've got @Plusnet now who are brilliant. I'm fighting for my money. Plus they hadn't changed my address or bank details over from 2yr ago
-
David
(@the_colemaker) reported
@VodafoneUK I have you gigafast services 900 and had continually had issues & download speeds of 10mpbs from 7pm to 11pm on a wired Ethernet connection and paying for gigafast and got faster speeds on my previous BT broadband please help
-
Sarah smith
(@Sarahrsmith68) reported
@JessicaAmy_1994 @VodafoneUK Jessica, my Vodafone Broadband went live on Monday and I’ve had connection problems all week and have got no where in resolving them
-
ClareLouiseSimmonds
(@Clare_Simmonds) reported
Just had THE worst customer service experience with @VodafoneUK...spent an HOUR trying to sort something so simple out. Wouldn’t be so bad but I had already contacted them about it over a week ago🙄
-
Jacob Bedford
(@JacobBedford9) reported
@VodafoneUK so still no Internet affter you failed to install and resolve should have been completed on Thurs waited all day for an engineer to no show. I have never had worse service in my life #Vodafone @BTGroup how long to get a new router and install from you guys?
-
NovaFrankie
(@NovaFrankie) reported
@VodafoneUK why is 11 o’clock at night on a Saturday deemed “peak times” and when I finally get through to an adviser they can’t help, put me through to the broadband team only for the app to give out. I just want an internet connection
-
Pete Jeffreys
(@PeteJeffreys) reported
After a whole 2 days of being pleased with them, I’ve now slipped back into the seventh circle of hell in trying to speak to a human who can help from @VodafoneUK Tonight’s latest: I’ve got a fault reference number, but the fault line won’t recognise it because it’s too recent!
-
Nogin
(@Nogin67647113) reported
@VodafoneUK 32 hours without broadband now and no indication how much longer. Terrible service Vodafone 😡
-
Morel
(@celsomorel) reported
@VodafoneIT @VodafoneUK @vodafoneuknews have a subscription on Vodafone Milan and the their assistant told me she wouldn’t speak English because I’m not at Vodafone America I’m a Vodafone Italia lol actually I’m not even American ... worst customer service ever #shame
-
Jens Fallesen
(@JensFallesen) reported
No signal from @VodafoneUK for over 24 hours. No updates. Except WiFi calling now stopped working as well so can't even call them. Other one in household is on O2 on same defective mast. Why does this useless company have such disgusting customer service?
-
Jens Fallesen
(@JensFallesen) reported
@BBCRadioSolent Customers of @VodafoneUK and @O2 in #Brockenhurst have been without mobile signal for over 24 hours with both companies indicating several days to fix. Is this something you could look into?
-
Jess🍂
(@JessicaAmy_1994) reported
@Sarahrsmith68 @VodafoneUK I was told 3 times that mine was available in my new property. A MONTH later without it, I was told I couldn't get it at all. They now won't refund me or let me cancel despite saying they would. Theyre thieves.
-
Richard Deyn
(@richarddeyn) reported
@VodafoneUK thanks - you did but the wait times online are worse than on 191. This is a joke now - i need to cancel a contract with you but cant!
-
#MyNameIsJenny
(@Giraffemadjen) reported
@VodafoneUK only had our broadband with you 13 days and tonight it keeps dropping out. Despite solid white light it isn’t connected. I have DM’d. If not sorted urgently will have to cancel tomorrow before cooling off period ends.
-
Luke Pallister
(@LukePallister) reported
@VodafoneUK I have just been on your online chat help for 2 hours trying to cancel my contract. Just as your agent was canceling it. I had been placed at the back of the queue again. Please help.
-
Victoria Ashton
(@trickyvicky2021) reported
@VodafoneUK Keep connecting, what a joke, 3 weeks from ordering a new pay monthly contact and its still not working 🤡🤡 no replies to messages and rubbish service from everyone that's promised me updates as zero received.
-
Gareth George
(@gaffer_g) reported
@VodafoneUK That number is not recognised. Your online chat bot sends you to a tool that does nothing. I've literally spent days on your customer service getting nowhere. Roll on the day my contract ends.