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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Vodafone problems in the last 24 hours

Vodafone Outage Chart

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Most Reported Problems:

  • Internet (42.04%)
  • Phone (42.04%)
  • Wi-fi (7.35%)
  • Total Blackout (4.90%)
  • E-mail (3.67%)

Vodafone Live Outage Map

Vodafone Comments

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:
  • geepee71
    PT (@geepee71) reported

    @VodafoneUK do you price match a deal from another provider for an existing customer as I’m due an upgrade

  • jaromir0
    Jaromir (@jaromir0) reported

    @VodafoneUK broadband down IV12 5PZ. Can you fix, please?

  • sharonodea
    Sharon O'Dea (@sharonodea) reported

    @CraigLeGrice @VodafoneUK For months, maybe even a year, I had problems with getting any phone data abroad. Called O2 every time and they didn’t even try and resolve the cause. They used to be great. I loved my 2003 Windows phone on Orange. It had something like 10mb of data per month!

  • memarwoo
    Marlene Woolgar (@memarwoo) reported

    @VodafoneUK I reported this problem last November and was told you were working in the BN6 area to improve calls, texts and data coverage. Problem still exists but only with Vodafone. All other networks are fine.

  • sharonodea
    Sharon O'Dea (@sharonodea) reported

    @CraigLeGrice @VodafoneUK Similar story for me. Voda 1998-2002. Orange 2002-5. O2 2005-2017. Left O2 after months of dreadful customer service. Back to Vodafone because best worldwide 4G availability. V happy with them so far.

  • BigMikeKiernan
    Mike Kiernan (@BigMikeKiernan) reported

    How can a huge company like @VodafoneUK have such an awful website! Can't even place an order for broadband without crucial parts of the checkout process dissapearing, it's like you literally don't want my money!

  • GravyToLondon
    Gravy Train 🚂 (@GravyToLondon) reported

    @Grkellett12 @iammartincox @Generalfoz @HuaweiMobileUK @ThreeUKSupport @VodafoneUK @EE @Bose @Ofcom Oh fuck off. After spending 500 on the phone and then huawei break terms of service on the promo worth 300 then not telling anyone should annoy you stop being a twat

  • TotemX
    Daniel Chong (@TotemX) reported

    Hey @M1_Singapore and @VodafoneUK what is with the no network at Big Ben and Leicester Square? Damn irritating to be unable to navigate a prime area without a network I paid for! #roamingfail

  • El_Gibso
    Calum Gibson (@El_Gibso) reported

    @VodafoneUK oh look, the WiFi is down. Again.

  • bobosbeard
    Bobo's Beard Company (@bobosbeard) reported

    @VodafoneUK nice one , upgraded the totally wrong phone on my account. Gave you the number of the phone when I logged on. You sent me access codes to that correct phone . Then upgraded a totally different phone on my account. #poor #ee #avoidvoda #Vodafone

  • diane_vicarage
    Diane Vicarage (@diane_vicarage) reported

    Put bad credit in my file after sorting it out in jan 2018 after over charging W for 2 years and didn’t pay the compensation #vodafoneuk

  • KaneRobinson17
    Kane Robinson (@KaneRobinson17) reported

    @VodafoneUK Complete oposite to what is advertised. Staff have made little to no effort to help over the phone.

  • KaneRobinson17
    Kane Robinson (@KaneRobinson17) reported

    @VodafoneUK Terrible service. Internet has been terrible for weeks, extremely slow, constantly cuts out. No attempt from VF to resolve.

  • Dehumanised
    Drew (@Dehumanised) reported

    @VodafoneUK Get a previous gen phone on an overpriced contract, AND realise you're now stuck with Vodafone's customer service for the next two years? Shut up and take my money!

  • sinisterpics
    sinister dexter (@sinisterpics) reported

    @VodafoneUK Send them fuck all, make them pay for their photography like everyone else.

  • TrollMary1
    Troll (@TrollMary1) reported

    @VodafoneUK taking the absolute biscuit again. I was told I'd receive a call back yesterday and I didn't. I was left a voicemail the next day saying they wanted to resolve my issue. Baring in mind they promised they'd call me YESTERDAY, I contacted complaints team

  • niamsquires
    Niam Squires (@niamsquires) reported

    @VodafoneUK I can’t wait for my contract to be over with biggest pile of shit my data’s doesn’t work in the centre of Nottingham where you have 2 shops and the app hasn’t worked since I got the phone absolute joke paying £50 a month for shit

  • chrisjhall24
    Chris Hall (@chrisjhall24) reported

    @VodafoneUK I'm also on pause in an online chat with your support people..... RG26 4HH 10.7.69 3100

  • Battyowls
    Jonathan Dyton (@Battyowls) reported

    @grouchiemarks @StopFundingHate @marksandspencer @asda @TheRAC_UK @VodafoneUK @coopuk @Morrisons @AldiUK @LidlUK @Matalan @TheAA_UK @FutureYouHealth @SamuelWindsor @GTechnologyEUR Just like the time the mail got its readers to call the BBC over the J Ross show - complaints from audience, about the incident, 2. Complaints from whipped up Mail readers 50k. You live by it, you die by it.

  • asad_920
    Asad Mahmood (@asad_920) reported

    @vurso @VodafoneUK @Ofcom please fine @VodafoneUK again. The company not learning from its mistakes. It has plenty of money so don't shy from handing out hefty fine. #vodafone #fine #poor #consumer

  • andybailey
    andybailey (@andybailey) reported

    @Jon1971 @astro_timpeake @VodafoneUK @Virgin_TrainsEC I rest my case @Jon1971 in light of mobile signal inconsistencies yet 50 years ago we “went” to the moon

  • H0raceWimp
    Iain Montgomery (@H0raceWimp) reported

    @VodafoneUK Your offers are as poor as your customer service. Left years ago and wouldn't go back if the deal was cost free.

  • memarwoo
    Marlene Woolgar (@memarwoo) reported

    @VodafoneUK I would be happy to answer your text survey if I could get a signal. Been trying to reply to question 1 for over an hour!

  • suzwalk95
    suzanne walker-lee (@suzwalk95) reported

    @VodafoneUK absolutely the worst customer service in dealing with my issue. Phone delivered to the wrong address and now you won’t help sort it out. 4 days later and still no phone. What do you suggest I do?

  • roxannie
    roxannie (@roxannie) reported

    @VodafoneUK I’ve jus spent 25 mins on your live chat system with one of your team who couldn’t tell me if 2GB Roaming included on the 24GB plan? Can you help me quicker?

  • Kneewax
    Kneewax (@Kneewax) reported

    I don’t know what ISP that dude in the @VodafoneUK advert is using but if it can go down but keep the IP audio running I think I’ll sign up with them. Seems like Vodaphone might not be able to compete with that sort of technology.

  • vurso
    Tahir Khalid (@vurso) reported

    Nice one @VodafoneUK You are some incompetent (at least your support staff seem to be) then getting told "well you should have checked the coverage" wtf I can't even use the phone in my own town! Useless provider. Sell off your consumer arm let someone else do it right #Vodafone

  • albertherring1
    albert herring (@albertherring1) reported

    Hey @VodafoneUK when are you going to upgrade the Westray mast to 4G? GPRS in 2018 is pretty poor to say the least.

  • chrisjhall24
    Chris Hall (@chrisjhall24) reported

    @VodafoneUK Hi, I've been a loyal customer for a very very long time.....however your inability to process a simple handset upgrade is proving testing. We agreed the deal 24 hrs ago but still I'm the chasing your staff to actually action the order !!!!

  • deeviolet
    dee adams (@deeviolet) reported

    @VodafoneUK a family member went into the Bedford store to see if the phone has been returned - they were turned away on both occasions when the phone was actually in store? The member of staff dealing with the issue spoke to other customers in the store in a rude manor & failed

  • deeviolet
    dee adams (@deeviolet) reported

    @VodafoneUK Customer service at the Bedford store is absolutely appalling! My boyfriends iPhone charging port broke through no fault of his own so he sent his phone off to be fixed on the 9th May (under warranty). On the 18th the phone was returned to the shop. On the 22nd & 23rd

  • MissAlyxMills
    alyx❣ (@MissAlyxMills) reported

    @VodafoneUK But I have been checking my account & yesterday when I rang your customer services & they stated it had not been added.& gave me a link to sort it online but unfortunately my work email won't load the content as its a secure email.Meaning I have to go back to store 25+miles away

  • cgdavies7
    Chris Davies (@cgdavies7) reported

    @VodafoneUK Oh Dean. You’ve (not you, but the powers that be) charged me £200 for 2GB of data. Do me a favour and reverse half of that as quick as Mo can run down the wing!

  • jamesamatthews
    James Matthews (@jamesamatthews) reported

    @VodafoneUK Flood of text message spam in the last 30 minutes. This an issue across your network? How do I stop it?

  • Lottyloulou42
    Louise (@Lottyloulou42) reported

    @VodafoneUK Well! I’ve just had a call telling me what I’ve already been told. Why am I the only person in my area that has no phone line or internet? Surely if it’s a BTOpenReach issue then more than mine would be affected. I’m not convinced it’s not a @VodafoneUK issue

  • emi1973
    dimitra (@emi1973) reported

    @VodafoneUK #VodafoneUK vodafone sucks STAY AWAY

  • cgdavies7
    Chris Davies (@cgdavies7) reported

    @VodafoneUK Cheers Dean. Difference is, Mo delivers, Vodafone business don’t. Not your fault, or Becca’s fault, but I’m not covered in Ukraine as a business customer, but my Dad as a consumer is. I’m now paying £100 for data while I’m over here so I can keep in touch with my clients. Cheers!

  • super_owls
    Mark 🦉 (@super_owls) reported

    @VodafoneUK is there any reason my service is being intermittent in the Ng55rz area of Nottingham? Been dropping to one bar of 3G for a couple of weeks now.

  • cgdavies7
    Chris Davies (@cgdavies7) reported

    @VodafoneUK Hi Dean, despite guarantees before I travelled, it turns out my business premier account doesn’t cover me over here, yet my Dad’s Vodafone consumer contract does. Trying to find a resolution, but can you help as Becca has gone quiet! Still WiFi only!

  • Ricey_SUFC
    Ricey (@Ricey_SUFC) reported

    @VodafoneUK good afternoon, I’m moving and considering having broadband with yourselves. Will I be covered under the armed forces covenant if I get posted to an area that isn’t covered by your service?

  • benmc919
    RealBenMC🐊 (@benmc919) reported

    @VodafoneUK Are you testing eSim Support for Apple Watch Series 3? The market really wants it

  • markanthonybel6
    Mark UK Patriot #iamtommy 🇬🇧 🇺🇸 (@markanthonybel6) reported

    @VodafoneUK On my upgrade I was told it would be a Samsung Galaxy note seven but received Note 6 and then was told I must have misunderstood I finally moved address Suburban and got service interruption again with no discount on bill even though promised,Now with 02 who are amazing.

  • Lottyloulou42
    Louise (@Lottyloulou42) reported

    @VodafoneUK Just sent a message and a pic confirming when I first reported an issue on 21st. No one has kept me updated I’ve had to call to chase

  • markanthonybel6
    Mark UK Patriot #iamtommy 🇬🇧 🇺🇸 (@markanthonybel6) reported

    @VodafoneUK I was accused of converting debit card payments by CS & forced to visit high st store with bank statements, more than half a dozen occasions this occurred I paid my bill on time every month then received texts stating service suspended until payment received 6 days after paying.

  • StevensWL
    Will Stevens (@StevensWL) reported

    seriously @VodafoneUK , what is going on with your 4G network in Mayfair?! The last few days have been slower than dial up. I can't even get a successful speed test to work as it has intermittent breaks in service!

  • ashboyles
    Assh (@ashboyles) reported

    Never using @VodafoneUK again, shit customer service is an understatement, was told I had nothing left to pay but now I've been told I've got to pay for 2 months of usage when the phone hasn't been working for 4 months fuck off.

  • markanthonybel6
    Mark UK Patriot #iamtommy 🇬🇧 🇺🇸 (@markanthonybel6) reported

    @VodafoneUK After being charged for fictitious membership to a Pshychic premium number which many other customers complained about in god's forums, I was also offered several discounts for no service by your customer service people that didn't occur several times during antenna repairs. Pto

  • robwatsham
    Rob Watsham (@robwatsham) reported

    Sometimes I have difficulties in believing that we really are in the 21st century when the @VodafoneUK signal in the #Tenterden #Kent countryside is rubbish and the @BTCare #broadband is appalling. Kindly #wakeup you so called "service providers"

  • emi1973
    dimitra (@emi1973) reported

    @VodafoneUK #Vodafone acc no 7016775296 want your business to go down the pan? REGISTER WITH VODAFONE!!!

  • chipshart
    chris (@chipshart) reported

    Hey @VodafoneUK my wife is sobbing on the phone (again) to Mumbai trying to sort out a overcharge that we’ve been paying since September 2016. Help! #Vodafone #CustomerService #nothappy

  • emi1973
    dimitra (@emi1973) reported

    @VodafoneUK #VodafoneUK account 7016775296 vodafone is worst provider in history stay away

  • harrysharman4
    Harry Sharman (@harrysharman4) reported

    @VodafoneUK hi is there anything known about a slow problem for mobile internet in the Manchester area?

  • coachleigh1981
    L. Hudson & Son CEO (@coachleigh1981) reported

    @VodafoneUK hi - with the continuous network issues in the nw1 area, will i be receiving a credit on my bill to rectify the fact that dont have network guarantee

  • VennzTweets
    Karen Venn (@VennzTweets) reported

    @VodafoneUK how do I notify you of a technical issue? Not showing as planned or unexpected maintenance on coverage checker. Have no phone network now and Live chat appears to be dead!

  • SaltireGaming
    SaltireGaming [Sco] 🏴󠁧󠁢 (@SaltireGaming) reported

    We're looking for a UK ISP on the Openreach network that can offer us guarantee upload speed! @bt_uk @VodafoneUK @TalkTalk @Plusnet @SkyUK

  • emillieward
    emmy (@emillieward) reported

    @VodafoneUK I’m quite alright thank you, had enough of your shitty customer service

  • andybellson69
    Andy Bell (@andybellson69) reported

    @VodafoneUK awfull customer service , online support say one thing customer services say another. £146 bill . No wonder people are leaving

  • emillieward
    emmy (@emillieward) reported

    @VodafoneUK honestly the worst company I’ve ever come across, fuming that I’m tied into a contract with you for another year.

  • Lottyloulou42
    Louise (@Lottyloulou42) reported

    @VodafoneUK so I have had no landline or internet since 22/5 so that = no @SkyUK on demand access too. Now told it’s an issue with #BTOpenreach fire to 1 of feeder boxes but all my neighbours still have landlines and internet working ok so why has it only affected mine?

  • JonJBunn
    Jonathan Bunn (@JonJBunn) reported from Tomlins Terrace, England

    @VodafoneUK pushy Value Management Team call trying to upsell extra data and services I don’t want. Real value would be calling to offer a lower tariff that I may not have known about. Even used “Let me speak to my manager...” and “ a valued customer, we can offer you this”