Vodafone service status: outage reports and connection issues
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 8: Problems at Vodafone
Vodafone is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (64%)
- Phone (17%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hammersmith, Hackney, London, Stoke-on-Trent, Walthamstow, Widnes, Blackburn, Exeter, Hawick, Workington, City of London, Bedford, Dagenham, Yeovil, and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 8 hours ago |
|
Hackney
|
Internet | 12 hours ago |
|
London
|
Internet | 15 hours ago |
|
London
|
Internet | 3 days ago |
|
Stoke-on-Trent
|
Internet | 3 days ago |
|
London
|
Phone | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedHey @VodafoneUK why does my 4G network suddenly for no reason change to E?
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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Jeffyjeff (@Jeffyjeff385245) reportedI had better service in the middle of nowhere in Scotland, than I do now in a large town in the north of England. Why? WHY? GET YOUR OUTFIT SORTED @VodafoneUK
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Lewis Wood (@LewisWood2020) reported@AJRAllModCons @VodafoneUK Write them a letter, I had the same issue, Indian call centres telling me I have no option but to pay. They soon wiped the debt when I wrote a strong complaint letter
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Zaphod Beeblebrox (@Zaphod2042) reported@BeakerBate @VodafoneUK Had a phone call cut out about five minutes before you tweeted this... I am on the top of a hill, with about four transmitters near me.
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shirlseire (@mediumchallenge) reported@AJRAllModCons @VodafoneUK WTF 😬 that’s bad
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedAnother day in the UK using our wonderful phone networks. Today trying to download an app via the @VodafoneUK network. Size of file 39 Mbts Download speed 22Kbt/s (not constant speed) Time taken 45 minutes Result failed. Is there anywhere in the world worse than this?
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Gee 🏴 (@xgee_geex) reported3. The country origins should not take away or limit my statutory rights under Consumer Rights Act 2015 as a UK consumer 4. @VodafoneUK you are responsible for putting things right 5.I will not be paying the remaining balance of my contract for a broken phone you refuse to repair
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Jane Skudder (@janeskuds) reported@MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...
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Andorra Mel says viggle the vheel (@MellyRoger83917) reported@SamuelJJack2 @VodafoneUK i got one yesterday. i muttered, ffs, to myself, it told me to not use bad language.
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dash (@dashiellwood) reported@VodafoneUK your fraud line connects directly to the regular customer phone line - do you have an actual contact number for the fraud team?
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Pete L (@HavingsomefunPL) reported@AJRAllModCons @VodafoneUK Sue them. They do this all the time. Their systems are crap. They’re crap. @VodafoneUK they don’t give a ****.
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
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Onwards and upwards (@restorersteve2) reported@AJRAllModCons @VodafoneUK After 3 months of wrangling and making it virtually impossible to leave them some years ago I vowed never to use their services again. They are a dreadful company.
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James Reading (@Eternia_Boy) reported@VodafoneUK £8 a DAY!!! To use my mobile in America is absolute ******* extortion!! You should be ashamed to treat loyal customers of over 20 years in this way!! APPALLING!!! Do Better!!!
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Kris Webster (@webster_kris) reported@AJRAllModCons @VodafoneUK I have the same from @SkyUk saying I missed a payment when I pay direct debit and I’ve never missed a payment in my life!
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Jim Sonweed (@Jim_Sonweed) reported@Srooney67 @AJRAllModCons @VodafoneUK I’ve never checked my credit rating
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Sophie QuintonCarter (@sophqc) reported@AJRAllModCons @VodafoneUK Same thing happened to me. Twice. Using their online complaint form triggered a very fast response after multiple phone calls achieved nothing.
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Roxy (@roxycampbell) reported@MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss. The DVLA were terrible for me, they said that they could only refund mum's car tax from the date they received the form, not when it was dated. I had done it to the end of month, as they don't do partials, and lost an extra month because it that.
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aarron lowson (@AarronLowson) reported@VodafoneUK is the internet down in Scotland - Angus/dundee area? Been cutting out in the past 24/48 hrs
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SJ (@doctordolla4) reportedI have been a customer with Vodafone business for 8 years. I requested my PAC code to leave because their customer service has been awful yet they continue to try and upsell me. Terrible company. @vodafone @VodafoneUK
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Energy Guy (@renewables_guy) reportedTrying to switch to Vodafone. Talking to an agent on their site. Their advice is "you should try the official site to switch". Thanks @VodafoneUK saved me from ongoing terrible support!
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Ed (@1983_edward) reported@VodafoneUK your broadband is appalling. We pay for 150mb/s fibre. I've barely been able to write a word document today for work. Now we have TV saying theres a problem with our network. We will soon be leaving before the end of our contract.
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a.💌 (@c0uldnthelpit) reportedPlease explain to me how I’m down to 499MB after purchasing 2GB this evening at 7 and then putting my phone on airplane mode for like the next 4 hours in a movie @VodafoneUK
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Andy Myers (@djandymyers) reportedIf you travel to Spain, make sure you use @movistar_es when data roaming. Superb network out there. I only wish the UK networks were as good. @VodafoneUK comes closest here in the UK.
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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You’re Just Listening 😀 (@ChatchoMan) reported@MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.
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chick (@chickmurray007) reported@Srooney67 @AJRAllModCons @VodafoneUK i have never checked my credit rating in my life and only once did i get a refusal for hp, 45 years ago for a motor bike
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Crunch 🍒⚪ (@crunchwwrl) reportedFair play, I know the signal at the Brick is 💩, but taking 40 minutes to post this is especially 💩. Sort your coverage out @VodafoneUK
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Dave B (@David_B1986) reportedI forgot @VodafoneUK you’re also part of the rubbish network too now aren’t you?