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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 65% Internet (65%)
  • 16% Phone (16%)
  • 12% Wi-fi (12%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Hawick, Workington, City of London, Bedford, London, Dagenham, Yeovil, Brighton, Batley, Hammersmith, Manchester, Ferndale, Birmingham, Enfield, and Newcastle upon Tyne.

CityProblem TypeReport Time
Hawick Phone 4 hours ago
Workington Internet 6 hours ago
City of London Total Blackout 9 hours ago
Bedford Internet 12 hours ago
London Wi-fi 1 day ago
Dagenham Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LeCoq_79
    Le Coq (@LeCoq_79) reported

    Since upgrading my internet package with @VodafoneUK, the latest wifi7 booster they sent out was tempermental at best. They sent me a new one out yesterday which failed to even function. I'm now on day 2 of them tryinbg to figure out the problem. Just replace the damn thing!

  • Bobdobolina10
    Bob Dobolina (@Bobdobolina10) reported

    @VodafoneUK Hi, my router has stopped working, please can you get in touch in order to help / repair?

  • MellyRoger83917
    Andorra Mel says viggle the vheel (@MellyRoger83917) reported

    @SamuelJJack2 @VodafoneUK i got one yesterday. i muttered, ffs, to myself, it told me to not use bad language.

  • rsmck
    Ross Henderson  (@rsmck) reported

    @AJRAllModCons @VodafoneUK I had a very similar problem. It took threats of legal action to get Vodafone to fix it. Which they eventually did. But almost the same situation too. I had a service that never worked cancelled and returned the router and then they claimed it was never cancelled.

  • renewables_guy
    Energy Guy (@renewables_guy) reported

    Trying to switch to Vodafone. Talking to an agent on their site. Their advice is "you should try the official site to switch". Thanks @VodafoneUK saved me from ongoing terrible support!

  • ManSamBam
    Sam Bam (@ManSamBam) reported

    @MichelleBeckett @SkyUK @VodafoneUK They were the worst for me too. Real arseholes.

  • neil_j_w
    Neil Weatherall (@neil_j_w) reported

    @AJRAllModCons @VodafoneUK We found the credit agencies most help in how to speak to the culprits. E had issues with O2 and they were less useful than 20 mins on with Experian etc

  • 306notout
    Matt Fowler (@306notout) reported

    Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

  • ItsLuceeNicole
    🩷💜🩵 LuceeNicole 🩷💜🩵 (@ItsLuceeNicole) reported

    @AJRAllModCons @VodafoneUK My credit score saying I owe Vodafone £7 despite never having a contract with them

  • Hammermmapicks
    JUDGEHAMMER (@Hammermmapicks) reported

    @AJRAllModCons @VodafoneUK Vodafone is ran by a absolute **** show, call centres abroad , mainly egypt i think, who lie and pass through people to the sales team and it ends up in a constant loop of sales people being lied too getting pissed off and more than likely sending u back to egypt

  • AdamDav69598827
    Adam (@AdamDav69598827) reported

    @AJRAllModCons @VodafoneUK I know it doesn’t help your cause but they did something very similar to me and I’ve never gone back. Woeful on every level, no accountability and I spent so long on the phone calling in to cancel a contract I’d never started - time I’ll never get back. Good luck. Awful company.

  • katerosestewart
    Kate (@katerosestewart) reported

    @VodafoneUK is your system down?

  • AJRAllModCons
    Adrian Rogers (@AJRAllModCons) reported

    Hey @VodafoneUK - can someone contact me? Four years ago you cancelled my contract because you had no signal in my village. I’ve been to borrow money today for the first time in 40 years. I have no credit rating because you say I owe £890 from 4 years ago. I’ve spent 6 hours

  • mmamaniacz
    MMAManiacz (@mmamaniacz) reported

    @AJRAllModCons @VodafoneUK For example. Egypt: i have cx wants upgrade and new phone. Me: ok pass through. Hi how can i help… Cx: Rarrrrw rarrrrw rarrrrw ******* fuming complaint( not my department, usually the department needed where came from)have to pass back to egypt AND there arsey try not to take it

  • EveeCarr
    Evee Carr (@EveeCarr) reported

    @MichelleBeckett @SkyUK @VodafoneUK Been there. VM are bloody awful. Condolences for your loss.

  • janeskuds
    Jane Skudder (@janeskuds) reported

    @MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...

  • FarmerJoeShow
    Joey ap Joey (@FarmerJoeShow) reported

    @VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎

  • red_mocha2022
    red_mocha2022 (@red_mocha2022) reported

    @MichelleBeckett @SkyUK @VodafoneUK Bad business practice. Walk and don't look back. I'll repost.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    B43 Birmimgham Can you sort out bad internet connection pleaze? @ThreeUKSupport @VodafoneUK ....................... @O2 is fine.

  • indho_jacayl_
    W (@indho_jacayl_) reported

    @AJRAllModCons @VodafoneUK Dealing with the same thing rn, customer service is ridiculous! @VodafoneUK

  • LukeyRanking
    Luke Gibson (@LukeyRanking) reported

    @worldmeetdani @AJRAllModCons @VodafoneUK Same issue with O2 over an apparent 20 quid bill after I finished my contract but no letters or emails. Said they didn’t have to. Defaulted on 8 months after they gave the “debt” to another company. credit score in the shitter and almost never got a mortgage as a result 🫠

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.

  • SimonLeggX
    The Wheel Turns ... 〓〓 (@SimonLeggX) reported

    @MichelleBeckett @SkyUK @VodafoneUK I've had similar problems with Virgin. I won't use them anymore

  • offshorelegal99
    Tokyo Trader Legal and Investment (@offshorelegal99) reported

    @MichelleBeckett @SkyUK @VodafoneUK Thats appalling they can if they wanted to ...this company have recently been fined by Ofcom for horrendous customer failings so do esculate your complaint higher...im sorry to hear about your beloved dads passing....

  • alanmoore4816
    Alan Moore 🇪🇺 🇬🇧 (@alanmoore4816) reported

    @MichelleBeckett @SkyUK @VodafoneUK I finally left virgin as trying to contact was literally like going around in circles (constantly), it was extremely poor and exceptionally bad service.

  • JulieMc77303454
    Julie McMahon (@JulieMc77303454) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name

  • GrannySmith1992
    Lesley Smith (@GrannySmith1992) reported

    @VodafoneUK URGENT RESPONSE REQUIRED For the last 3 days I've had no network connection (SS17 7PL). I'm having to make all calls and texts using WhatsApp. Please advise when this issue is going to be resolved.

  • Proinsias22
    Proinsias (@Proinsias22) reported

    @Srooney67 @AJRAllModCons @VodafoneUK That’s not helpful is it Sean?Whether he has or hasn’t checked his credit rating, should not result in such awful treatment.

  • AnayaKh79843612
    Anaya Khan (@AnayaKh79843612) reported

    @MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.

  • dashiellwood
    dash (@dashiellwood) reported

    @VodafoneUK your fraud line connects directly to the regular customer phone line - do you have an actual contact number for the fraud team?