Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Tower Hamlets, London, Croydon, Edinburgh, Upton, Clitheroe, Northampton, Peterborough, Folkestone, Batley, Camden Town, Guildford, Southwark, Trowbridge and Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| London |
Phone | |
| Croydon |
Phone | |
| Edinburgh |
Total Blackout | |
| Upton |
Phone | |
| London |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Diane Wilkinson
(@DianeWilkinson1) reported
@VodafoneUK 3 boosters and 24/7 tech help well 1 booster which is no use and NO 24/7 tech support your a joke waited on phone over 1 hr after I’d been on 1 hr30 today only for you putphone down as it was 8 pm I could cry 😭 your call handlers need re training
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jane cooper
(@Janey282001) reported
@VodafoneUK I spent 4 hours on the telephone yesterday as my broadband and landline is not working and hasn’t been for the last 24 hours , I was told various stories by the agents I spoke to and I’m a new customer . Appalling service
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Alicja
(@alicja92) reported
@VodafoneUK It’s the 4th day since I have no working service and the request still hasn’t been processed. Can someone check on this please?
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andy mc
(@McMcaman) reported
@VodafoneUK hi vodafone please help. Our broadband been off for 2 days now, been on chat and calls with your service teams for 2 days still not resolved loads in same village off please help.
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Tashaaa 💕🏳️⚧️
(@r33_tasha) reported
@VodafoneUK hi I have 2 contracts with you and the mobile data is soo slow it's unusable been like this for weeks. But it says the service is Absoutley fine
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Diane Wilkinson
(@DianeWilkinson1) reported
@VodafoneUK absolutely a disgrace you are had internet if u can call it that in a last Monday. Well what a huge DISAPPOINTMENT I have phoned you nearly every day and given you the chance to rectify the issue but it has cost be another £10 a mth and with it I was told
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amy
(@amelouwilliams) reported
is anyone else having broadband issues with #vodafone @VodafoneUK
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FirestormCarnage
(@EOTutorialsYT) reported
lol when @VodafoneUK disconnects 6 contract phones over a mistake, then cannot reconnect them to the point where NON of them work properly, then expect you to still pay the bill.... Yeh, bounced between 3 departments and no one can fix it, not paying a penny, sorry :)
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Jos Andrews 🏴
(@josandrews) reported
@si610 @VodafoneUK Diabolical customer service and attitude!
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Gareth Douglas
(@GarethDouglas8) reported
@VodafoneUK @VodafoneUK @VodafoneGroup we have cancelled the service because your service has been shocking. No line provided, no calls back when promised, a complaint closed without contact. If you want you router back feel free to come and pick it up.
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Sammy21780
(@sammyclg) reported
@VodafoneUK again more shocking service.
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Mark Wigmore
(@MarkAWigmore) reported
@YardleyShooting I eventually got good compensation from @VodafoneUK after they continued charging me following a provider switch away. After making a formal complaint they added insult to injury by demanding unnecessary proof of ID, overturned by @ICOnews. Many hours of phonecalls/emails.
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cory😊!
(@americanguy11) reported
@StormHouston @VodafoneUK I had the same problem a few days ago and now it's gone off again. A red light this time. Gonna have to switch providers i I think.
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Densitygaminguk
(@densitygaminguk) reported
@amelouwilliams @VodafoneUK Mines down Aberdare area
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Volkan
(@VolkanH89) reported
@DianeWilkinson1 @VodafoneUK Unfortunately they aren’t willing to help either. Time to search for a new provider since they cannot uphold their end of the contract.
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Thoughtsoftherunner
(@ollydharrison) reported
Customer service as tremendous as always @VodafoneUK . Try to transfer vodafone number to new Vodafone contract as upgrade was worse than what was online. 37 minute phonecall consisting of mostly being on hold culminates in getting hung up on and no return call.🤦
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Basho
(@BoshBash100) reported
@VodafoneUK Nicely hidden - most people would never find that. Interestingly another more prominent screen invited me to get Securenet implying it was not switched on. Wasted more of my time.
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Basho
(@BoshBash100) reported
@VodafoneUK Why do I have to do this? I indicated I didn’t want this service. You are making work for me and delivering an awful experience.
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Ryan Colaço (Ryan C™) #BLM
(@Ryan_Colaco) reported
@VodafoneUK Your service isn’t great at all.
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Sue Barnard
(@SueBarnard123) reported
@VodafoneUK are there WiFi issues in the WN5 area?
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James Norris
(@nozzla) reported
@amelouwilliams @VodafoneUK Yes absolutely garbage in west lancashire. Getting less than 1mbps download. It clearly can't cope with all devices online now kids are off school!
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Rhys Jones
(@Riiice89) reported
@VodafoneUK internet is down in my area but says fix won’t be completed until 23:59! Working from home but unable to connect. Can anything be done to help?
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Diane Wilkinson
(@DianeWilkinson1) reported
@VodafoneUK what a joke got internet if you can call it internet. Didn’t work properly sold me a pro 11 with 3 boosters 24:7 tech help. Extra £10 per month sent me 1 booster with a hub that’s as much use as a chocolate chisel. Had 1hr.30 on phone again today said they would call
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Kristine Green
(@krispygreen84) reported
from
Grimsby, England
@VodafoneUK Morning - just want to clarify something. My contract with you ended on 16th December. When I request a PAC code to move elsewhere, that will automatically cancel my contract with you and any credit for the bill generated yesterday will be credited at my request?
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New account
(@newname976) reported
@MadeleineDunne @VodafoneUK I’m having same problem 💔
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Diane Wilkinson
(@DianeWilkinson1) reported
@VodafoneUK think best thing for this is a Bonny in garden but it’s that bad I doubt it would burn
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Diane Wilkinson
(@DianeWilkinson1) reported
@VodafoneUK cont never did call so hubby been waiting on the phone tonight for out 24:7 tech support only after over 1hr wait to go off. Well you are not a very good advertisement and I’m at my wits end. So I will be calling tomorrow to tell you I will not be paying for £49 to u
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Diane Wilkinson
(@DianeWilkinson1) reported
@VolkanH89 @VodafoneUK Exactly it’s been in a week mine and it’s crap no other word for it
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AB’Siako
(@Boasiako__) reported
@james82131581 @VodafoneUK @VOXI_UK I have the same problem with my main account.
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Diane Wilkinson
(@DianeWilkinson1) reported
@VodafoneUK for a service that’s not fit for purpose and you maybe should get some more staff who know what there talking about. Absolute disgrace