Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Telford, Leeds, Croydon, Wick, London, Harringay, Southend-on-Sea, Birmingham, Fleet, Poplar, Dublin, Hackney, Alton, Carlisle and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Phone | |
| Leeds |
Phone | |
| Croydon |
Internet | |
| Wick |
Wi-fi | |
| London |
Internet | |
| London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie Halliday
(@Jenniemhalliday) reported
@VodafoneUK phone internet not working, says maintenance in my area until 19th (!!) does that mean my 4G will be down until then?!
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Matt
(@mattscotty_) reported
@VodafoneUK I am but still not working even on my home device. My parent (who the b-band is for) has just tried it too on their device and getting the same messages as me above. Might you have any advice on how they can order? It’s via @MoneySupermkt with a reward so would want to keep that
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PURE Fridays
(@pure_fridays) reported
@VodafoneUK #FeelTheConnection what does this mean for customers, left out to dry, we can't be bothered to help our customers. @Ofcom
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Steve
(@SteveWB1701) reported
@VodafoneUK Is there an issue with your website? Evetry time I try to log in, I get a message saying "An unexpected error occured when trying to log you in. Please wait a moment then try again".
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Alaluk
(@Alaluk2) reported
@VodafoneUK How about you use the information of cornton area of Stirling Scotland as I've checked for different areas of cornton and the signal is the same for indoor use so ever yours and ofcoms reading for the coverage is very very wrong or the is a fault with your transmitter so fix it
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Jon Roobottom
(@roobottom) reported
Horribly confusing broadband home move service from @VodafoneUK - multiple emails that say things like “welcome to Vodafone”, “sorry you’re leaving us”, “we’re delighting you’ve cancelled your switch.” Calling their support results in a 10 min wait before getting disconnected. 😡
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xFiZzoo
(@Matt_Crump14) reported
@VodafoneUK Any idea when your phone coverage is coming back up? I have to use my phone for work, however with no signal for the past 2 days I cannot do anything - An update on this would be nice rather than "We'll text you updates".. I CANNOT GET TEXTS RIGHT NOW.
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Bestami Bilgiç
(@bsbilgic) reported
Dear @VodafoneUK , I, a longtime customer, have been trying to talk to a customer service agent in Turkey for the last couple of days, to no avail, nonetheless. Mysteriously the call center, which seems to be fully automated, refuses to connect me to an agent. I hope you can help
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PURE Fridays
(@pure_fridays) reported
I know most of the country have gone on strike, but atleast they warn us. Its been 2 hours and no response, could someone at @VodafoneUK help with my situation, Please!
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Ben Pullan
(@ben_pullan) reported
@L33m5_ @VodafoneUK @SamsungUK I wouldn't recommend buying anything from Vodafone, at all. Utter horrible company
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patricia goodhead
(@tishym) reported
A bit of a shame that #vodafoneuk cant sort my husbands issue out. All we need is wi-fi calling on the S21. Dyrely not difficult?
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Alex Dellanzo
(@ADellanzo1) reported
@VodafoneUK Guys I need help with my cap
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Alaluk
(@Alaluk2) reported
@VodafoneUK ur 4g signal indoors in corton area of stirling is **** you might want to change your site for coverage as its the worse out of the networks stop making out its good when I'm lucky if I get 4g for 10 mins no I will not dm you or ring not wasting more of my time
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Richard
(@DevilzWork) reported
@VodafoneUK This is an awful deal
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Martyn Goodfellow
(@MartynGoodfello) reported
@VodafoneUK hey Vodafone your normally reliable indoors 4G signal in the NG16 5.. area has been poor in the last month resulting in multiple call drop outs on different mobiles. Why is this?
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patricia goodhead
(@tishym) reported
Soo! #vodafoneuk cant be bothered dealing with our issue! Terrible!
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patjt187
(@patjt187) reported
@VodafoneUK why is it so hard to speak to someone at customer service? It was easier to explain to my 3 year that she couldn’t watch Disney. And that’s not easy!! Awful service and experience
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Mat
(@FrameMat) reported
@VodafoneUK Hi, urgently need you to connect our mobile again - lost service whilst in US. I’ve sent a DM but need it working urgently. Can someone help please?
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alimurtazamohsin
(@alimurtazamohs1) reported
After @ThreemobileS I would say @VodafoneUK is the second worst network in the UK.
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Fiona Baker
(@Haffertee) reported
@virginmedia I’m talking about call backs . I sent a reply saying apologies I’ve been sending to the actual customer service focused @vodafoneuk
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Rach
(@heyyyyou26) reported
@Ellishowiee @VodafoneUK Don’t, move providers. I work from home and they’ve not fixed my internet supposed to go on 29/07/2022. I called today, as three people told me 100% it would be live by midnight yesterday and my complaints handler is not in until Monday so no one can help me another week
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Tim Wood
(@daletimwood) reported
My number now not working, so can’t report @VodafoneUK @GovCanHealth - guessing there is some kind of credit bar in effect (not spend cap). ArriveCAN App won’t let me report anything either.
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TJo | 👨🏻❤️💋👨🏽
(@MoaOnABike) reported
@VodafoneUK Well James my boyfriend’s Vodafone 4g in London isn’t working. He has no service at all
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Gary Bell
(@g4ryb3ll) reported
@VodafoneUK Overcharging issue I bought broadband 200 mb at £22 a month, for 6 months I was charged £32. 1 hour and 20 minutes on hold and speaking with 2 different people , Staff lack any empowerment to solve problems, promised a refund within 5 days, let’s see…
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Charlie Goodall
(@goodall_charlie) reported
@VodafoneUK pls can I have an email address to send a complaint, or do I write to your CEO?
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PURE Fridays
(@pure_fridays) reported
@VodafoneUK Another 3 hours I take it before I get the help I need!
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🌙
(@__badfriend) reported
A few weeks ago, I got the "white screen of death" on my Samsung S20 - a month before finishing my £50/month, 2 year contract. Phone in perfect condition, barely left the house with it and both @VodafoneUK and @SamsungUK @SamsungMobile refuse to offer to fix it. 🧵
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Clement Walsh
(@clement_walsh) reported
@VodafoneUK I am being charged for a mobile contract where I have never received a SIM card. When I ask for help on your website it directs me to a robot which can’t deal with the simplest of points. Can you help?
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Steve
(@SteveWB1701) reported
@VodafoneUK Is there an issue with your website? Every time I try to log in, I get an error message saying "An unexpected error occurred when trying to log you in. Please wait a moment then try again." - I've been trying on and off for a couple of hours now, very frustrating.
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Britannia 🇬🇧
(@peace_2u2) reported
@VodafoneUK Then I have 5 days to cancel after that?