Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (66%)
• Phone (13%)
• Wi-fi (12%)
• Total Blackout (5%)
• E-mail (3%)
• TV (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Bedford, Manchester, Bristol, Aberdeen, Leeds, Liverpool, Nuneaton, Waltham Forest, Ipswich, Newcastle upon Tyne, Cardiff, Batley, Southampton, and Edinburgh.

City	Problem Type	Report Time
London	Internet	35 minutes ago
London	Phone	2 hours ago
Bedford	Wi-fi	8 hours ago
Manchester	Phone	23 hours ago
London	Internet	1 day ago
London	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 7 minutes ago

  @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

• 
  FM (@FOY54L) reported 8 minutes ago

  @VodafoneUK I’ve tried calling and using chat multiple times and keep getting disconnected. I cannot reach a human and my broadband issue is still unresolved. Please respond urgently.

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 9 minutes ago

  @VodafoneUK can you fix the outage please. Our net went off around 8pm last night. £78pm for nothing but issues 😡

• 
  Richard Frame (@rafthemaster) reported 9 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

• 
  Richard Frame (@rafthemaster) reported 10 minutes ago

  ***** sake @RoyalMail why are your staff so useless I told him LEAVE THE PARCEL then my signal cut out as @VodafoneUK are bad. Then he gives it to my neighbour which I don’t want! @AmazonUK this counts as NOT DELIVERED I’m not pissing around waiting for neighbour to be home

• 
  FINGERSJOHN✌ (@jnafr) reported 13 minutes ago

  Why is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.

• 
  daz scott (@dazfromsomerset) reported 13 minutes ago

  @VodafoneUK is that app down or just for me?

• 
  Jess Smith (@jessicamaysmith) reported 18 minutes ago

  @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

• 
  Nina Moir (@neenooor) reported 18 minutes ago

  @SW_Help @VodafoneUK @MayorofLondon What would be good is we put some money into the infrastructure before we build thousands of new homes. Trains getting worse & worse from Waterloo. No reception on mobiles so can’t even check what is going on as the sw train app never works

• 
  deeps (@deeps_k) reported 22 minutes ago

  @VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint

• 
  Jan Cavelle (@jancavelle) reported 25 minutes ago

  @VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 28 minutes ago

  day 4 of no internet and 0 help from @VodafoneUK @VodafoneGroup

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 31 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity.

• 
  max yourday 💙 (@maxyourday) reported 33 minutes ago

  @MoneySavingExp No signal here in Marlborough on @VodafoneUK.

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 37 minutes ago

  When will @VodafoneUK provide a reasonable 4G signal that is stable? Why do we have to put up with speed test that gives a download sped in Kbs and upload of zero? This is happening every single day. This message might not list at time of writing but get put in drafts.

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 38 minutes ago

  My trip away to Somerset i wasn't surprised to find that @VodafoneUK signal is the same as Shropshire one bar of 4G meaning no satnav not able to stream music what the hell am I paying for a service that doesn’t work in 99% of the uk

• 
  Jason (@btc8500) reported 42 minutes ago

  @VodafoneUK Still struggling to make a decent phone call. And yet you take over £160 a month off me and I get ****** service Thanks

• 
  K (@96kela_) reported 43 minutes ago

  Proper poor network @VodafoneUK the signal today has been shocking!

• 
  Leoy S (@l3roy0) reported 43 minutes ago

  @VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Tristan Lane (@Tristan27856485) reported 45 minutes ago

  @ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?

• 
  Ciprian Virlan (@CiprianVirlann) reported 46 minutes ago

  @VodafoneUK is the same, I am with them for 8y, and daily I can see how worst the reception is getting. When I called to the company always I a getting the same answer, busy area or working in progress.

• 
  Audrey D (@FellowStargazer) reported 47 minutes ago

  Dear @VodafoneUK . ***EXPLAIN*** why, since your 'amazing' deal to access 3 network, my wireless broadband and mobile phone connections at home have been MUCH ***WORSE*** not better! 😶😡 (FOR WEEKS meh)

• 
  Andrew Jameson (@AJameson12) reported 49 minutes ago

  @VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡

• 
  HighTower (Kev) :) (@Kev_Bakeruk) reported 51 minutes ago

  @VodafoneUK Hello. I have asked for the "Super Wi-Fi setting to be removed from my account as I want to control my router not use a broken app or call up when I want to change something, I asked for this to be done 5 days ago! I am on day 5 and it still turned on! I was told on Friday it was taken off my account but it's not! I am on the phone again to try and get this sorted AGAIN!

• 
  Jahyne (@Jahyne5) reported 51 minutes ago

  @VodafoneUK how come my network doesn’t work??😭😭

• 
  Chris Evans (@ballistic1980) reported 52 minutes ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  GLJ (@garethlj1) reported 57 minutes ago

  I can’t believe that @VodafoneUK won’t let me cancel my mothers monthly fees without a power of Attourney - she has been in a home for the last 2 yrs with no ability to use a phone but Vodafone happily take their fees every month even though they know the situation. @DementiaUK

• 
  LAMS LUANI (@LamsLuani) reported 1 hour ago

  @VodafoneUK is the worst phone service provider in the UK hands down

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 1 hour ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity. Just found this in my Draft box. @X is weird

• 
  Kartikay Maloo (@maloo_kartikay) reported 1 hour ago

  What a bad service Vi! My dad got his intl roaming pack recharged from india for Scotland and yet it has been 2 days there is no network in his phone. He is struggling like hell and your customer service team does not even care. @ViCustomerCare @VodafoneUK