Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Macclesfield, City of Westminster, Leeds, Trowbridge, Manchester, Stratford-upon-Avon, Milton Keynes, Birmingham, Cambridge, Wednesbury, London, Croydon, Witney, Hackney and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Phone | |
| City of Westminster |
Internet | |
| Leeds |
Phone | |
| Trowbridge |
Phone | |
| Manchester |
Internet | |
| Stratford-upon-Avon |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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💚Billy J Wells (Muhammad Ahmed) #CorbynOutrider
(@BillyJWells) reported
For three years no I have complained to @VodafoneUK about how mobile signal strength falls whenever the holiday village opens in my seaside village and nothing ever fcking changes. Holiday village opened this week and the signal is again poor. Proof Vodafone don’t give a ****
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xman2007 #nomasksinclass
(@xman2007) reported
@VodafoneUK thank you for the worst broadband service I have had the displeasure of having, constant router reboots, slow speeds just to top it off after I switch to a new provider you cut me off at 1am👍bravo you make talktalk look competent so glad I am leaving this shower of..
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proton
(@i2bobby) reported
@VodafoneUK to my Flip Z 5G tucked Samsung watch but before I had iPhone with watch, iphone is no more but apple watch is, I asked to just cancel my eSim and told yes it is possible, contaced CS and after 56 min waiting I been told not possible, also returning samsung watch.
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Alison Jackson
(@APetitePursuit) reported
@VodafoneUK This doesn’t help me as I don’t just use those stations! I was a woman out alone, couldn’t contact anyone or work out how to get home in the middle of a global pandemic, I would expect to be able to access WiFi underground as I used to be able to!
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Ian Cuthill
(@cuttyian29) reported
@VodafoneUK A bit like you rang me to upgrade to this and then cancelled the order with no communication at all from you very poor customer service
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Alison Jackson
(@APetitePursuit) reported
@VodafoneUK couldn’t connect to Vodafone or Virgin WiFi underground at any station on London Underground last night. Wondered if u could help? Stressful in a pandemic when you’re alone & can’t contact any1 to let them know there’s travel disruptions & u’re struggling to get home
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Charlotte🦥
(@charlottee_1997) reported
Love not having signal for the past 3 days 👍🏼👍🏼 @VodafoneUK
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Stimpy
(@kathrynstimpson) reported
@cuttyian29 @VodafoneUK Exactly what they did to me. The SM team were awful only way to fix was making a complaint which was a daft way to fix it. They even told me I had run to cancel it!?
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Sebastian.
(@sebvannoortwijk) reported
@VodafoneUK your customer service is a shambles, my phone has been disconnected for 2 weeks now, every time we have spoken to your customer service they have said they have re activated the phone and sim. This was 2 weeks ago. I’ve had no phone calls or texts for 2 weeks...
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Royston®
(@Royst3r) reported
@VodafoneUK @Ofcom can you please investigate @VodafoneUK They are refusing to engage. Only showing niceties on here to save face but not actually doing anything to help.
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Peter Stepponwolf
(@bonecleaver) reported
@VodafoneUK I’m raging. Half an hour of battling with your automated service. No matter what I say it tells me it’s sent me a text and to follow the instructions. I want to speak to a person that’s all
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Gino #rusuperfan
(@ginandtoxicuk) reported
Don’t tell a customer they can have another line when they cannot @VodafoneUK
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Paul Tinto
(@paul_tinto) reported
@VodafoneUK you must categorically have one of the worst technical support setups known to man. When a customer has lost all signal on their phone, sending them a text message with a link to test their signal strength is not a solution. Customer care 0/10
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Dan
(@5thelock5) reported
@VodafoneUK hi, I have a 5G phone + contract and currently live in a 5G area. But never am able to get any 5G signal. Is there a fix for this ?
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˗ˏˋ ᴀᴍᴇʟɪᴀ ˊˎ˗
(@rosie_rose) reported
hey @vodafoneuk - really not helpful when your website says 'iphones come unlocked' when mine definitely isn't... and your IT people can't fix it either. am i now stuck with a bricked iphone now i've moved abroad?
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Rhea haines
(@haines_rhea) reported
@VodafoneUK why is my internet slow again!!!!
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Peter Stepponwolf
(@bonecleaver) reported
@VodafoneUK your online chat service is a joke. The messaging box disappears off the screen and then you can’t bring it back to reply to the “advisor”
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Jem H
(@Jem_h1985) reported
@VodafoneUK can someone help please, my plan is coming to an end, my entertainment extra will automatically renew and I don’t want this, I clicked on the link in my text which took me to nowtv, when logged in it says to cancel with you and you say to cancel with them so I’m stuck
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Peter Stepponwolf
(@bonecleaver) reported
@VodafoneUK If you want to help me Ben get a ******* human to man the customer service line not an automated recording. And that emoji seems so patronising.
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˗ˏˋ ᴀᴍᴇʟɪᴀ ˊˎ˗
(@rosie_rose) reported
@VodafoneUK that's fine, i've followed all the instructions but the issue is it asks for the imei but i can't get that - can't get the phone open as it needs to be unlocked to get the new sim in the first place. so frustrating!
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Nicky
(@NicJ675) reported
@VodafoneUK a week of calls and I still haven't got my data applied by you in time for the streaming of the funeral service!!!
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Jenna Bray
(@bray_jenna) reported
Shock! @VodafoneUK home broadband not working again.... #Vodafonehomebroadband
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xman2007 #nomasksinclass
(@xman2007) reported
@VodafoneUK worst broadband provider I've had including @TalkTalk constant router reboots, slow line speed, and you cut me off at 1am today after I requested a switch, great timing vodafone, never again
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Stimpy
(@kathrynstimpson) reported
@martindavey1 @VodafoneUK I sent a complaint to the directors office through their complaints process, fixed it really quickly. Annoying having to kick up a stink to get it
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xman2007 #nomasksinclass
(@xman2007) reported
@VodafoneUK My switch date from you is 26/04 why in gods name have you turned me off today 17/04? worst broadband provider I've ever had and that's including talktalk, constant router reboots, slow speed and now this, can't wait to see the back of you!
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Roks-Ann Roschana
(@RoksAnnRoschana) reported
Been with @VodafoneUK years as a mobile customer, as soon as I add broadband to my deal. F*ck up, after f*ck up - I am livid, now looking at a way to get out of both contracts because the last letter they've sent me is enough to send anyone over the edge. Sort your sh*t out.
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Sarah
(@Sarah67891115) reported
Upgrade phone contract with @VodafoneUK includes entertainment pack as before. 7 days and 12 attempts to choose Spotify through all their links and im now being charged for it. Solution remove and restart. Come on this is ridiculous. Won't be upgrading again. #badcustomerservice
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Nicky
(@NicJ675) reported
@VodafoneUK That's no help as I just get automated messages and going round in circles
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leigh montgomery
(@montypurple) reported
@VodafoneUK hi i think im at the end of my contract & want to get new phone but can't login to account can you help please
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Therealshrekshady
(@Therealshreksh1) reported
@VodafoneUK yall got some terrible customer service, I been hung up on today, called a man, questions dodged and just an all about fuckery today. Not happy with how yall be treating customers.