Vodafone service status: outage reports and connection issues
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Sydney, Bournemouth, Chichester, Milton Keynes, Nottingham, Oldbury, London, Newcastle upon Tyne, Sheffield, Barnet, King's Lynn, City of Westminster, Basingstoke, Halifax, and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 7 hours ago |
 Bournemouth
|
Wi-fi | 10 hours ago |
|
Chichester
|
Phone | 17 hours ago |
|
Milton Keynes
|
Internet | 19 hours ago |
|
Nottingham
|
Phone | 2 days ago |
|
Oldbury
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave Brady (@davebrady22) reported@VodafoneUK I'm a new customer, how do I claim back my previous provider's early termination fee?
-
stop the war (@igivepropofol) reported@VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.
-
James Hunt (@jameshunt312) reported@VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬
-
Alexandra O'Toole (@TheAlexOToole) reportedHey @VodafoneUK I transferred broadband to you last Weds. It doesn’t work. The booster you made me upgrade to also doesn’t work. I have been on to nearly 10 different chat agents since then + noone can help me. My landlines don’t work with your system. I am stuck in your system
-
Beth (@bethroberts14x) reported@tiktok_uk @VodafoneUK I have charges being made to my Vodafone account that are coming from TikTok and aren’t me. Vodafone are telling me to discuss with TikTok as it’s not their problem. Vodafone should have placed a block on third party spending last…
-
PHWOAR (@phwoarband) reported@VodafoneUK broadband might just have the most incompetent customer service in Britain!
-
Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
-
rajeshpanda (@rajeshpandas) reportedVodafone broadband not working from past 6 days and they says that it’s the outage from citifibre Coventry. No ETA as well. Please can you help escalating @VodafoneUK
-
Arsenal_No.10 (@AFC_Gooner10) reportedMy father passes away on 7th Jan. We inform @VodafoneUK on 14th Jan. It’s now 2 months on. His number still hasn’t been transferred over to my mother. Stupidly we decided to take out broadband with Vodafone too. Installed on 6th March. Still not connected. Shocking service.
-
M S Randhawa (@Onefatjatt) reported@VodafoneUK completely shocking service. Please @O2 can you help me as Vodafone does not seem to understand
-
Michael MacAulay (@mistermac97) reported@CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership
-
Manni (@MSG_112) reported@VodafoneUK broadband is down in Wv14 8nh. Is this an outage?
-
Rachel (@Rachel___001) reported@VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.
-
MissBlack नटली काली 🇯🇲 by blood not relation 😜 (@vinette_b) reported@VodafoneUK is there a problem with your website?
-
Nick Lawton (@Pontemiller) reported@VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!
-
余蔚琳 (@wailam_violet) reported@VodafoneUK I submitted NUC request on 1st Mar & again 2 weeks ago, no code received. Please help! Number: 07435867021, IMEI: 358325959629782 Please send me the unlock code
-
Dave Fox (@foxtechnical) reportedLovely technical advice from @VodafoneUK with a local mast ‘under maintenance’ a whole village suffering. And they want me to reset all network connections losing all Bluetooth/wifi passwords. And it’s will only take 3-5mins of my time. It’s a mast issue not device issue.
-
Demi :) (@_bxston) reported@VodafoneUK hi can you help me check if there’s a problem with my internet in my area please? My broadband is not working
-
Basic with Life (@Joses_World) reportedI’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?
-
DMikeyD (@mikeybhoy01) reported@Apple @VodafoneUK 8 days have passed. Phone cases and screen protectors have all arrived from China. Phone still not shipped. This is shite service @Apple.
-
Cole80 (@Cole9189) reported@VodafoneUK oh dear.. not only do your chat team lie, you then offer compensation but never apply it to my bill & to top it off want to put me in a new 24 month contract because I’m moving house or charge me £60 cancellation fee, even though you owe me money. #Shenanigans #scam
-
John Gly (@chuxjohn) reported@VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?
-
@screechy (@screechy451738) reported@VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.
-
Stylish Shutters (@StylishShutters) reported@VodafoneUK please help urgently. I’m away and 1. Cannot access my voicemail and 2. When someone tries to phone my mobile some random person answers. This is my business mobile.
-
Pablo Newtavan (@newtavan) reportedStill no signal. Do i send a smoke signal as i can't call you @VodafoneUK #echo #echo
-
Fhunner (@_Fhunner) reportedAre there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK
-
Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
-
Karl Austin (@KarlAustin) reportedWhat is going on @VodafoneUK ? Ever since you bought @ThreeUK your network has been awful. An Edge signal in the middle of @LoveMeadowhall ?!! Frequent zero throughput, degraded signal strength *everywhere*. It's like going back in time 20 years!
-
Michael (@Mike34775) reported@KevinRohan3 @Adi_Dandy_1903 @VodafoneUK If you upgrade your service while tied into a contract, you get a new 14 day cooling off period and you can cancel with no termination fees - massive loophole but a good thing to remember
-
Sol (@SolWielkop) reportedGod awful experience with @VodafoneUK - despite repeated attempts to close an account they cannot take simple instructions.