Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Glasgow, Radlett, Cardiff, Wandsworth, London, Worcester, Derby, Didcot, Ramsgate, Paddington, Croydon, Milton Keynes, Halifax, Hammersmith, and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Total Blackout | 1 hour ago |
|
Radlett
|
Phone | 5 hours ago |
|
Cardiff
|
Wi-fi | 1 day ago |
|
Wandsworth
|
Wi-fi | 1 day ago |
|
London
|
Wi-fi | 1 day ago |
|
Worcester
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Peel (@speelster1973) reported@VodafoneUK Thanks Amy. I've managed to sort the problem...kind of. The error occurred each time I tried to keep our existing number. When I tried selecting a new line, it worked fine. Not ideal but it got around the problem 👍
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ed francis (@pompeyhedge) reported@TilehurstCobble @VodafoneUK They share masts. We have the same issue, on both O2 and Voda(can't)fone
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Kate Graham (@k8souphead) reported@VodafoneUK I am never going to have anything to do with @VodafoneUK after their appalling customer service and treatment of me, charging me for one calendar year, for an item they never delivered. They refunded me after I found the delivery note, which itemised the SIM only. No apology! 🤯
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Tim Gambrill (@TimGambrill) reported@VodafoneUK 2 hours on the phone and you still can’t fix my connection. 2 days later still without a signal
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Andrea Rolle (@AndyyRolle) reported@VodafoneUK this is ridiculous! How can I ever enter into a contract with you if it’s this difficult to cancel the plan? And the only way to cancel my plan is by calling Vodafone but no one answers the call? Would happily go into the store and cancel but that is not an option.
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LUKΞ (@_lukeadcock) reported@VodafoneUK I’ve been completely screwed over by the Vodafone trade in system and a number of events has now led to me losing my trade in discount. Person on the phone last week said it was sorted, but clearly not. Please help
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Rebecca Hold (@BeckyHold) reported@VodafoneUK [3] I only ever get Indian call centres who refuse to put me through to someone who can help. After listening to HOURS OF THE SAME ADELE SONG I am continually fobbed off. I also tried to sign up to a different fibre provider yesterday. Order rejected.
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Andrew Gallagher (@AndrewG23661587) reported@VodafoneUK my daughter is stuck in Zagreb, Croatia and her data roaming has stopped. MyVodafone app says she has 90GB data left, spend manager set at £30… please help urgently!
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Vodafone UK (@VodafoneUK) reported@nilayparmar54 Hi 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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mothloop (@grahamb23) reported@VodafoneUK Just tried another browser I r never used but no luck. It simply won’t proceed when you press ‘submit order’. Says pls try again and then directs to a call number to help. They couldn’t help.
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Reza Tavassoli (@rezatava) reported@VodafoneUK - take you through a 10 min call only to refer you to online help where you have been waiting nearly 2 hours for a response. Have you been taking tips from @Barclaycard ?
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Shravan Korde (@KordeShravan) reported@VodafoneUK why should I lose my mobile number because of your technical issue?? I need my number back!
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. (@BoroToBurford) reported@VodafoneUK trying to sign up with you for b/band as current supplier keeps failing. BUT your website doesn’t recognise my phone number, and also says the max speed in this area is 65Mb which is not true (currently get 150Mb+) Online chat not no help and emails unanswered. Help.
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Rebecca Hold (@BeckyHold) reported@VodafoneUK [2] I did - 18th August, which you chose to ignore. You then emailed me to say you will disconnect my service and keep me updated. As usual, another lie. You disconnected me yesterday, my number has not been ported and you are yet to make contact me. When I try to contact you ...
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Roger Jones (@mcfc65) reportedPossibly the worst customer services I have ever experienced. Take a bow @VodafoneUK
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LUFC - Just a fan (Chris) 💙🤍💛 (@LufcJust) reported@VodafoneUK @rontrenpreneur They are useless and don't seem to communicate with their customers. Thinking of terminating my contract with them due to poor service. This the second time mine has gone down and was 3 days previously. Do it via DM and you get a bot that cannot answer direct messages. #shoddy
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Shravan Korde (@KordeShravan) reported@VodafoneUK @SophiaThakur @vodafoneuk why should I lose my mobile number because of your technical issue?? I need my number back!
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mothloop (@grahamb23) reported@VodafoneUK They weren't able to help, I've spent several hours over 2 days trying to upgrade to an offer and spent ages on the phone and with somebody on chat. Result is nobody can convert the plan I am offered so no alternative but to go to EE
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David Cohen (@foxbarn) reported@johmoo @VodafoneUK Did you get a solution? In california and I keep dropping off 4G after a couple of minutes
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C&C Cullen (@CCp3_CCp4) reported@VodafoneUK Premise check online says i can get the Superfast2 service, i have had TalkTalk FTTC broadband in the past, there is a 4year old cable between the cabinet&my property, last active 18months ago. I need to know if there's a fee for the engineer to reactivate the line at the cabinet
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Steph Lancaster (@StephLancaster1) reported@VodafoneUK please can you help with my data issue :)
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LUFC - Just a fan (Chris) 💙🤍💛 (@LufcJust) reported@VodafoneUK Broadband down yet again in the OL12 area, any forecast as to when it is likely to be back up again as it was 3 days last time. Totally unacceptable!
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♡~Donna Mrs Kebab~♡ (@kebabjones76) reported@VodafoneUK I’m trying to speak to an adviser and every time I try Tobi gets stuck I can’t help feeling it’s on purpose so I can’t cancel my contract
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Rhys Edwards (@rhys_edwards) reported@VodafoneUK My landlord is the account holder, they are currently overseas and my internet is broken. Why won't anyone at Vodafone help me resolve this?
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Sam Londt (@SamLondt) reported@VodafoneUK What is going on with your network!? 2 separate devices and the last few months the reception has been beyond a joke!
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TilehurstCobbler (@TilehurstCobble) reported@VodafoneUK Thank you for the reply. My friend (on O2) popped in and is having the same problem. So I was aware its not Vodafone specific. Probably the morons at Instalcom dug up the wrong thing! I hope you fix it quickly
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Andrea Rolle (@AndyyRolle) reported@VodafoneUK pls help! I’m trying to cancel a plan and dialled 191. I press 2 and enter my acc #. The options are then to press 1 to chat to an advisor & I’m told “we’re connecting you now” but it just loops me to the start of the call. How on earth must I cancel?? Hours of this
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Barry House (@sucksfacebook) reported@VodafoneUK what the hell is wrong with your network in the manchester town centre ?!? Paying for the fastest 5g service and I can barley send an iMessage or even make a call properly.
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Kelly (@koalatea_kelly) reported@VodafoneUK Morning, please can someone help our home internet is not working.
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Dean L. (@saintdle) reported@VodafoneUK you ok? Home broadband is down, and your site keeps giving me unexpected errors when I try to login to check my area status!!!