Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (62%)
• Phone (15%)
• Wi-fi (12%)
• Total Blackout (8%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Batley, Barlestone, Devizes, Manchester, Watford, Henlow, Harrow, Norwich, Belfast, Gosport, Glasgow, Croydon, Newcastle upon Tyne, and Caerphilly.

City	Problem Type	Report Time
London	E-mail	19 hours ago
London	Internet	1 day ago
Batley	Internet	2 days ago
Barlestone	Internet	2 days ago
Devizes	Internet	3 days ago
London	Internet	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cyber Woogy (@CyberWoogy) reported 6 minutes ago

  @VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it

• 
  MichelleFlynn| Michilin Fhlionn (@migormley) reported 14 minutes ago

  @VodafoneUK I need support with a complaint

• 
  Graham Sephton (@MickeyMcMonkey) reported 14 minutes ago

  @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.

• 
  xOMC2 (@xOM_C2) reported 16 minutes ago

  Why is the @VodafoneUK E/4G/5G phone signal across the UK so bad, especially when you’re on a train!!

• 
  Holly (@Holly_Radcliffe) reported 17 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

• 
  F. (@_ifez) reported 18 minutes ago

  @VodafoneUK your customer service has gone ****.

• 
  Graham Neden-Watts (@grahamneden) reported 18 minutes ago

  @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

• 
  Andrew Jameson (@AJameson12) reported 21 minutes ago

  @VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡

• 
  Manda Gunion (@mandagunion) reported 23 minutes ago

  @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

• 
  danielle (@DaniB_x) reported 24 minutes ago

  @bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.

• 
  Barry Cleminson (@bazzaclem) reported 29 minutes ago

  @CityFibre @VodafoneUK - New Internet installed recently and really not happy. Terrible WiFi and internet speeds in the house, cant connect due to signal strength sat in my own front room. Try and get on Vodafone app and it doesn't work. How do I cancel please? #terrible

• 
  Tamzin (@TweetsByTamzin) reported 29 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 34 minutes ago

  @VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed

• 
  Karen Loughridge (@KLearn) reported 35 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

• 
  DC (@ericb3323) reported 36 minutes ago

  @VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!

• 
  iKyle  🇺🇦🏳️‍🌈#SaucyMinx (@iKyle2017) reported 38 minutes ago

  @VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!

• 
  Yunuvhuayem (@yunuvhuayem) reported 43 minutes ago

  Help me!!!! Vodafone Turkey is condoning violence against its customers.” @VodafoneUK @VodafoneTR

• 
  MMAdork (@cardiokingjosh) reported 44 minutes ago

  @JMF1498 @VodafoneUK My internet has been down for 3 hours, having to use data absolute **** broadband

• 
  Stacey Edwards ☺ (@Staceyedwards29) reported 45 minutes ago

  @VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 48 minutes ago

  @VodafoneUK can you fix the outage please. Our net went off around 8pm last night. £78pm for nothing but issues 😡

• 
  Jonny Wilson (@jonnypwilson) reported 48 minutes ago

  Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.

• 
  MarksMusings (@aroundthehouses) reported 52 minutes ago

  @VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 54 minutes ago

  @thewitchof653 @IsntWorkingPod @VodafoneUK They simply cannot stand the idea that the modern workplace exists to support all employees no matter what their circumstances. They have to paint a picture of disgruntled colleagues and unrest.

• 
  TheMightyi (@themighy_i) reported 55 minutes ago

  @VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 59 minutes ago

  @PhoenixRedRum @IsntWorkingPod @VodafoneUK Oh do **** off. You’re just another spiteful, trouble causing transphobe

• 
  Graham Wharton (@Graham_Wharton) reported 1 hour ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  Barrie Stimpson (@stimmo64) reported 1 hour ago

  Hi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.

• 
  Chris Evans (@ballistic1980) reported 1 hour ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 1 hour ago

  Hey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃

• 
  shar (@sharloola) reported 1 hour ago

  yes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week