Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, High Wycombe, Brownhills, Hayes, Southend-on-Sea, Henley on Thames, Batley, Birmingham, Maidenhead, Leeds, Caerphilly, Cardiff, Newport, Tower Hamlets and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| High Wycombe |
Phone | |
| Brownhills |
Internet | |
| Hayes |
Internet | |
| Southend-on-Sea |
Internet | |
| Henley on Thames |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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TogaTheGreat
(@TogaTheGreat) reported
When the hell did it become so acceptable for big companies to basically treat customer like ****. 30 minutes and counting so far on hold to @VodafoneUK waiting for someone to bother to actually talk to me. Absolutely unacceptable.
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nizam nizz
(@Nizzthelondoner) reported
@VodafoneUK Disgusting useless network in the UK
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Martyn Williams
(@MartynWilliams2) reported
Dear @VodafoneUK. I am a new business customer. You have tried 3x to get DPD to deliver my router. Twice the driver has claimed to have missed as I sat at work with my shutters open. Once he refused to hand over the parcel as (being new) I didn't have a router to exchange. 1/2
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Sandy Chen
(@sandychen793) reported
@VodafoneUK I can’t view my data usage on the Vodafone App or anywhere online. This has been an issue for months (Error 4300 in the app) and the chatbot is unfortunately, absolutely no help.
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SparkyT
(@Sparky_tarpi) reported
@VodafoneUK sent me a text a 16:22 yesterday saying they would call me between 4-6pm. I then received another text at 16:23 telling me sorry they’d missed me. My phone never rang. They said they’d call today between 10-12 the never did! More lies! #vodafoneavoidthem
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Deepak
(@mathur_d) reported
@VodafoneUK how do I escalate a refund issue? I’ve been getting passed from pillar to post on phone by various teams with conflicting answers for almost a month now …happy to send you details on dm
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Tony
(@Tonybroug) reported
@emcharlotteb @VodafoneUK They give users a lot of runaround on issues like this, you can message “incsunlock” on instagram to get it unlocked, they helped me out with mine
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Tam
(@tamo1874) reported
1 hour 15 minutes on live chat @VodafoneUK for them to not resolve an issue the person got caught lying to me though the chat and offered a £3 goodwill charge.The didn’t know what the NHS was for discount. If you have uk discounts your staff abroad need trained.Disgraceful AVOID!
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Neil Brown 😁
(@neilbrown007) reported
@Sparky_tarpi @VodafoneUK Shocking, we also had terrible service from @Vodaphoneuk it took weeks to sort our problem out.
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Michael «*»
(@sparkslabs_com) reported
@VodafoneUK You've got access to the DMs between me and Vodafone, which gives you access to my account, which means you can check this and get it sorted. It's clearly your site that is bust, so please fix your systems.
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Martyn Williams
(@MartynWilliams2) reported
One part of the problem is your advisors have made an unbelievable hash of my address (though the postcode is correct). Please contact me urgently to correct this. @VodafoneUK
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Michael «*»
(@sparkslabs_com) reported
@VodafoneUK For a communications company focussed around contracts, to fail to communicate this badly based around contracts is particularly incompetent. If vodafone wasn't 37 years old, I'd be more forgiving, but you are, so I'm not.
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The Optimist
(@FibonnaciTrade) reported
STAY THE F AWAY from @virginmedia I've been with them since Telewest Blueyonder days - today they have cut me off 3 times having waited 40mins on the call. They OVERCHARGE and have a horrible customer service! Stay away!! @VodafoneUK it is! #virginmedia #broadband #internet
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Kirsten Foster
(@K1rstenF0ster) reported
@OpenreachHelp Hi Gareth- could someone please contact us? We were expecting an engineer to come over on 31st May and today June 7th 8am-1pm. Both time no shows and no contact to say they weren’t coming. Have been in touch with @VodafoneUK and they say it’s not their problem. Ref:OGEA56676297
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remig
(@remig92060256) reported
@EmmaRaducanu @Wimbledon @VodafoneUK garbage ! spend more time getting fit than posing for pictures ! you cost me money !!!!
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Matt Giles
(@litewireuk) reported
@VodafoneUK what's up with the mobile signal in Bromsgrove recently!? I moved from another provider and getting a worse experience here 🫤
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camielle
(@camielletamara) reported
@VodafoneUK is the worst :)
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Dave Samways
(@DaveSamways1) reported
@EmmaRaducanu @Wimbledon @VodafoneUK Hi Emma sounds like your body is breaking down which is a bit disconcerting. Seem to remember Murray had issues & toughened up in the gym. Hopefully you'll figure it out not much fun if body doesn't like it. Good luck.
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Jared Lee
(@sciencejared) reported
@VodafoneUK your support team are worse than useless. I have jo internet at all and I find out youve closed the ticket on the issue coz its "ressolved". It's worse than ever!!!
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Matt
(@SlyRaccoon) reported
@VodafoneUK what's going on in meanwood Leeds? 4G and 5G have been down on my street for over a week
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Mr Greenhill
(@MrGreenhillPE) reported
@VodafoneUK again a number calling from Vodafone 01482 293839 saying I’m over data limit again. I keep telling them I never have been and won’t listen to me, trying to press me for my account details. Last time you said it’s real, well if so staff need disciplined
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Michael «*»
(@sparkslabs_com) reported
@VodafoneUK Oddly enough guess what - your support team have failed again. Deleted my login on your site for a second time forcing me to re-register again, and guess what the underlying problem is still broken. Talked to vodafone almost daily about this for almost 2 weeks and not fixed.
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Benn Ibbetson
(@IbbetsonBenn) reported
@VodafoneUK finally as of the 2nd of august i get to leave vodafone, been with you 5+years and im paying £76 a month for an almost 2 - 3 year old phone. 5g phone but never had 5g... even in london, terrible signal where i live, better deals for new customers than existing.
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Joe Kingsland
(@JoeKingsland) reported
@VodafoneUK your customer service is so bad for my fibre broadband. So bad. Please can someone contact me who actually knows what they are talking about.
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"artwork" luu 🦕 •
(@PEEPEELUULUU) reported
sad that my family has been with @VodafoneUK for around a decade and their wifi is so consistently poor. i have no wifi with zero explanation which is particularly annoying when i have to study from home. seems like other users are complaining too :// not good
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Phil Dale
(@phild4le) reported
@VodafoneUK is possible to speak to someone. Ever. Even once in my life please. I’m in Greece phone does not work. Happy to pay anything just to speak to someone. Please help. A real life person please. Happy to pay whatever you want
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Legit Sarcasm
(@Legitsarcasm) reported
@VodafoneUK Can you please give me a number to talk to a real person. At this point it's been over a month and I've been on the phone to you for >4 hours. I genuinely hate your service. I only stayed with you to keep my number. I submitted the PAC code before getting this phone
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Jared Lee
(@sciencejared) reported
@VodafoneUK Yeah, coz I want yet another transcript of getting lied to. "We closed your ticket, because we resolved your issue" No internet at all is certainly a novel resolution to frequent connection drops
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SparkyT
(@Sparky_tarpi) reported
@neilbrown007 @VodafoneUK @vodaphoneuk I honestly wish I hadn’t stayed with them! Got offered a contract renewal providing the same service I’d had for yrs at a good price so decided to renew! If only I knew what I knew now. Hindsight is a wonderful thing ;-) who are u with now?
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James Kiriamiti
(@JamesKTweets) reported
@VodafoneUK why has my service/network been disconnected and sim card not picking up signal for the past 2 days