Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Milton Keynes, Enfield Town, London, Hammersmith, Leeds, Ealing, Basingstoke, Croydon, Manchester, Hackney, Southwark, City of Westminster, Southall, Coventry and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
Internet | |
| Enfield Town |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Leeds |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark speaking
(@markspeaking) reported
@VodafoneUK unbelievably poor experience today - a simple question, that should be easy to answer. Instead completely impossible to get any response. Passed through three different agents taking over an hour and failing to provide an answer. Will now be checking @ee deals instead
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Paul Waite
(@Coast2CoastP) reported
@VodafoneUK Appalling service 10 days on !!!
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Amarjit Saini
(@AmarjitSaini8) reported
@VodafoneUK what a God awful system Tobi is. You’re in the business of communication, yet your operatives working on web chats can’t call a customer back when your web chat times out. Spent an hour and achieved nothing 🤬😭
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Dave Clarke
(@clarkey5) reported
@VodafoneUK thanks for delivering a new phone, I didn’t order one but it does show the lack of control you have within your customer service department #poorcustomerservice #notaclue
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Jayne Golds
(@mummygolds) reported
@VodafoneUK you’ve really let me down after 2 hours and 4 weeks.
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Ben Stone
(@benstoneytweets) reported
@VodafoneUK 13)all in one month of being a customer! Utterly disgraceful but again no reply on here either! Then make threats about charging early termination of contact! A contract they definitely haven’t delivered! Legal advice needed! Disgusting
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megan
(@Megan54587584) reported
@EmmaNMilsom @VodafoneUK @Pret Same here for me! It’s just been going down hill and I was like oh hey that’s cool! But as I went to claim and head out everything went down. So disappointing. Vodafone arent doing very well recently
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Jo-sa-pheen
(@PheenJo) reported
@VodafoneUK @Pret Now I'm back in and my codes have expired. @VodafoneUK can you help?
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Adrian Sowden
(@AdrianSowden) reported
@Navarion @VodafoneUK @Vitt2tsnoc I’ve got no doubt there is a fair usage policy. There always is. But from the sounds of it. Sounds like they’ve never enforced charges for the long term roamers. Now they’ve got a chance to make a shady as **** quick buck they are.
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Ben Stone
(@benstoneytweets) reported
@VodafoneUK 9) another call and he states he can’t get me on the system?? Promises call back...never came 10) a further 4 hours wasted on phone 11) derisory offer of £100 which equates to under £4 an hour wasted! 12) staff rude, arrogant and unhelpful 12) clearly a deep, disturbing culture
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Ben Stone
(@benstoneytweets) reported
@VodafoneUK Let’s face it Vodafone don’t like the public complaint as they know how bad they look! Here are the points. 1) sell contract and then charge for devices 2) admit mistake and promise to revise bill 3)after 1 month heard nothing so call and it’s not even been passed on!
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Mr P Woodward
(@Woodymanuk) reported
@VodafoneUK Disgusting, self employed is hard enough with invoices being very sporadic, call to yourself to ask for help and delay a payment by 7 days to stop my lines getting cut off BUT now big fat NO unless I make part payment, I take it your call staff are on commission.
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Ben Stone
(@benstoneytweets) reported
@VodafoneUK 4) staff countless promises of call backs and nothing 5) aggressive emails from collections for the incorrect bill 6) admits his mistake he didn’t read notes as he’s ‘new’ 7) refuses to help sort 8) complaint raised and closed without informing me due to staff lies
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Aylie Rose
(@AylieRose) reported
@VodafoneUK what an absolute joke your customer service is. Told that a building has burned down and broadband cancelled but you still want the bill for the next month paid only to be refunded in January! Hope you are ashamed of yourselves!!!
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Jacko
(@Jacko_Mike) reported
@VodafoneUK massive thanks for refunding the cost of some recent calls we made to a hospital bed. Genuinely surprised and pleased, great customer service. Thank you and Merry Xmas.
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Chloe Reeves
(@chloereeves0) reported
@MenAreLikeWine_ @VodafoneUK @_Matt_Patt Me too made a specfic trip to tesco now wandering about the shop waiting for ut to load. Awful!!!
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RubyRanks
(@RubyRanks) reported
@VodafoneUK It seems to be stable now I'll loop back if I have any further issues but I hope that my gigacube is faster than my phone otherwise I don't see the point
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M’Kizzle™️ひ
(@MarcelkofiCM) reported
@VodafoneUK customer service is so ***🥱🥱
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Priya♡
(@priyabuttoo) reported
@VodafoneUK your very me app has been down for hours! It now says my free prosecco from @Tesco has been redeemed but I haven’t 😒
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flyingfresian
(@flyingfresian) reported
@VodafoneUK @gwhmurray Mine says I've already claimed it but I wasn't able to use it or load the app during the issue. Really disappointed.
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Tom Schofield
(@TomSchofield20) reported
@VodafoneUK the very me rewards have been down all afternoon and now when I can finally go on the Prosecco from Tesco isn’t even an option to get. Please help. Thank you
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Paul Waite
(@Coast2CoastP) reported
And I’m still waiting !!!! @VodafoneUK shocking service
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YT: Romaine King
(@Romaine_102) reported
@VodafoneUK might just be worse than three. How do I have the same problem every month and for them to tell me it’s my fault at the start of the conversation and then apologise at the end.
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Don Sear
(@don_sear) reported
@VodafoneUK garbage I pay the highest tarif and am stuck in Istanbul with no way to contact you and all I get is a useless live chats and blocked out of my account cannot contact my 80 year old mum
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ProMooch
(@ProMooch) reported
@VodafoneUK I've tried that previously, I don't have a SecureNet account to log into but SecureNet is actively blocking things. This is because I have the free period for being a new pay monthly customer.
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Ollie Phillips
(@OlliePhillips11) reported
Word of warning peeps. Never ever but#y a Gigacube and never trust @VodafoneUK to deliver anything, except for a load of lies and disappointment. Worst customer experience ever. Rant over
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Daniella Regan
(@DaniellaRegan1) reported
@VodafoneUK three members of my household got the promo code on the #verymerewards page, then the app went down so we haven't been able to redeem it?
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Michael Zhane
(@BlueZh) reported
@VodafoneUK Hi. The 5G hasn't been working for me all day and the 4G is patchy at best. Is there an issue? I'm connecting indoors with a Gigacube. Can't even stream a song without there being an issue.
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Natalia Faetz
(@NataliaFaetz) reported
@VodafoneUK @Pret App been down all day so sad I haven’t received any #VodafoneTreats the boxes look great and so did the items on the app
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𝓛𝑜𝓋𝑒, Anna
(@dayIightanna) reported
@VodafoneUK @ZoePartridge96 @Pret It was briefly but it’s broken again