Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil, Dublin, Southall, London, Blackburn, Newport, Staines, City of Westminster, Newcastle upon Tyne, Reading, Halifax, Batley, Southwark, Thatcham and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Phone | |
 Dublin |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| Blackburn |
TV | |
| Newport |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alvaro Giz
(@AlvaroGiz) reported
@VodafoneUK I asked Santa for a Broadband deal with @VodafoneUK but looks like an issue in your systems made the order be cancelled and support service is not able to provide a solution. This was the tech I wanted for Christmas, but looks like won't be possible. #makeitpossible #techIwant
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Bill Clayton
(@clanman3) reported
@VodafoneUK Vodaphone are saying its in their terms and conditions that once you've paid for your phone, if you don't cancel, they can continue to take the full payment. They say it's to ensure the user isn't suddenly cut off ! If you then stop paying, their debt collectors get in touch !
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Bill Clayton
(@clanman3) reported
@VodafoneUK Rather than @VodaphoneUK sending the debt collectors in, why not contact your customer to say that their contract is nearly paid up and offer a new sim only deal ? Or do you make more money by just continuing to take full payment ?
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ian rolf
(@ianrolf7) reported
from
Otley, England
@VodafoneUK Please do some research before switching to this company. They are now under investigation by Ofcom and Trading Standards.They do not supply airtime to some PAYG customers,even when it has been paid for. They then promise a refund and this never happens.
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Jess Gregson
(@jessrowley61) reported
@VodafoneUK Any chance of an update on the mobile network problem around Hertfordshire? Download speed of 2.47... It's been really difficult to work all week. Your customer service folks were great at telling me there's a problem, but not so good at saying when it would be fixed.
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Dem Robs
(@dem_robs) reported
@VodafoneUK Why do your customer service agents think it is acceptable to hang up on customers? This is a regular occurrence when contacting Vodafone. You either need to train your staff better or get new ones! Appalling, can't wait to change Network
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MYA
(@BIG_MYA_BCFC) reported
@VodafoneUK Best network??????? You took my £26.40 discount off me that wasn’t due to run out till 2022 and after multiple calls you said it will be put back on 7 weeks later nothing
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ian rolf
(@ianrolf7) reported
from
Otley, England
@VodafoneUK Are unprofessional,unpleasant and are very happy to take money and not supply a service. Under investigation,by offcom,they are not what they seem. Customer care staff are rude and unhelpful,they find it amusing they are ripping people off.
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Nigel Jones
(@planetf1) reported
@sxa555 @Mobilescouk @VodafoneUK fortunately sim arrived next day, put it in and all back and running - but it really was unnecessary to have this physical interaction - loss of service/user sat & cost/environmental impact
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Marcus
(@MNUltraRunner) reported
@VodafoneUK DM sent yesterday, but no response 14hrs later. Come on!! This is really poor! Please reply to my DM as to why my speed is poor, and upload is being throttled.
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Guaire Slattery
(@guaireslattery) reported
@VodafoneUK You are the worst. I just want to talk to someone in the UK about my broadband. Not in Cairo, poor line connection and difficulty in understanding each other. I am at my wit's end.
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xX Sarah Lou Xx
(@5UP3RNATURAL) reported
@VodafoneUK I’ve just switched by PAC to another network, bill paid on 4th December, when can I expect a refund please?
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Mark Tomlinson
(@tomo359) reported
@VodafoneUK Hi, is anyone going to reply to my DM I sent yesterday? Having nothing but trouble with Vodafone. Also contacted via Facebook messenger, live chat and on the phone and still no further forward with my issue. Absolutely shocking service!
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Susan Bell
(@susanjbell17) reported
@VodafoneUK @N5JFY I did, I spent almost 3 hours online last night, waiting still foe the Priority resolution team to work their magic but no communication and no solution 😡
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Ed Pyke
(@EdPyke) reported
@VodafoneUK Hello - spent 45min on the phone to one of your overseas call centres trying to get the call handler to understand my billing problem and in the end she just hangs up. Is there a UK based escalation team I could speak to about my overcharging issue please ?
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Nigel Jones
(@planetf1) reported
@sxa555 @Mobilescouk @VodafoneUK When I've switched to another network before (either direct or contract->payg->back to same network, I've got the sim first, then done the number xfer after & once sure working. Works very well. No real loss of service except little incoming glitches.
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Sleemo
(@16Sleemo) reported
Wtf is going on with the signal @VodafoneUK
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Dem Robs
(@dem_robs) reported
@VodafoneUK also, should customer services agents be asking for all 4 digits of a 4 digit pin?
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Victoria Carter
(@LMCVicC) reported
@CourtneySiobhan @VodafoneUK That is awful, I am so sorry that has happened. When my husband died, I was contacted by a bereavement support worker from @VodafoneUK who helped me sort out his account. I hope you get this sorted out for your friend.
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Carol Gray
(@CarolGr04397712) reported
@VodafoneUK Could you help me with moving? I contacted and got a reference for my move, but it has been cancelled and still no broadband. Help!
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YouTube: KAY SHANTEL
(@Kvyshv) reported
If you are thinking about getting a phone from @VodafoneUK just save yourself the hassle and don’t. I cancelled a contract with them on the same day that I paid the upfront fee and they keep taking money from my account and charging me for a phone I’ve never used🥴
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Jargon
(@hackerjargon) reported
@IsThisBetterYet @VodafoneUK @CityFibre Definitely not. its not copper. should not have those issues.
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ItsCoops
(@LauzCoops) reported
@VodafoneUK Wanna **** off spamming my phone
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Bill Whitehouse
(@AMGryMan) reported
@VodafoneUK The misery of upgrading with VF just reached a new level of pain. Give me 48hrs to register trade in but no one answers during this period when a iphone that VF supplied 2yrs ago fails to register. Are VF trying to avoid my trade in? Shocking support
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Bill Clayton
(@clanman3) reported
@VodafoneUK The debt collectors get in touch without prior notification from @VodaphoneUK that they believe a sum is outstanding. Not good customer service.
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GUHDEHPHILLIP
(@GUHDEHPHILLIPP) reported
I pay 120 a month for me and my sisters contract phone please tell me when @VodafoneUK service is ALWAYS on 1bar
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G2
(@DjG2uk) reported
Vodafone customer service sucks *** @VodafoneUK
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Siobhan Courtney
(@CourtneySiobhan) reported
@LMCVicC @VodafoneUK Thank you, I’m glad that you had a better experience than my poor friend. Sorry for your loss
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Caroline Cork
(@cork_caroline) reported
@VodafoneUK have the worst customer service I've experienced to date. 2 online chats about an incorrect charge on my bill have got me nowhere and a complaint that they acknowledged and said would respond in 5 days has been ignored for 7 days. @vodafoneUK respond please!!
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Jodie Jones
(@Jodiebuck37) reported
@Gary_Lucy @VodafoneUK Voda has the WORST customer service I have ever experienced. Sack them off!!