Vodafone Outage Report
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 14: Problems at Vodafone
Vodafone is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Ilkeston, Maidenhead, Paddington, Southwark, Hammersmith, Batley, Wakefield, Guildford, Birmingham, Hackney, Norwich, Dublin, Sheffield and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Ilkeston |
Internet | |
| Maidenhead |
Wi-fi | |
| London |
Internet | |
| Paddington |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sammi
(@miller_sammi) reported
@VodafoneUK I can't access anything to pay my bill ??? Ud be quick enough to cut me off for not paying tho ! Any help please ??
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Shawnee White
(@ShawneeWhite91) reported
@VodafoneUK can I have an actual person talk to me please so I can pay my bill?! Website down and so is the pay bill option on the phone!
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Katerade
(@KaTe3545) reported
@VodafoneUK someone was meant to be at my house between 13:00 and 18:00 today, to connect my new broadband. No one has arrived, iv stayed up all day after working a night shift for this. I'm now having to go on another night shift for a emergency service with no sleep
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brianmcmonagle1
(@BrianMcMonagle1) reported
@VodafoneUK hi am trying to pay my bill the service is down so dialled 191 and that's not working either
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Adel A Khalef
(@khalefadel) reported
@VodafoneUK What in the world is wrong with your automated system ? Can’t get to anyone, can’t get to pay my bill. Your system is down. Very annoying
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Del Smith
(@delsmith__) reported
@VodafoneUK you’ve lost a customer and shareholder today after the worst customer experience. Hours with a chatbot. Failed delivery of an upgrade and followed it up with fraud alerts and spam emails. The share prices is reflective of the service provided. #tanking #nickread
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Simon Clarke
(@Uber_Clarke) reported
@VodafoneUK I wouldn't trust this company. Have had 2 new phones with them and both have had manufacturing faults. warranty void they hunt for unseen issues. problem has been found somewhere else on the phone that you have to search for with a special light. It had a broken hinge
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H4ZB34N_2
(@rxdixnceee) reported
@VodafoneUK I would like to file a complaint regarding VOXI customer service, can you send me a message when you get this please?
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HD Music Studio
(@HayDigital) reported
I think @VodafoneUK is experiencing a cyber attack today. #CyberAttack Everything down.
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Nick Brown
(@ncb2734) reported
@VodafoneUK day four of very poor intermittent broadband. The pro back up spent work either as you have been working on a problem for four days also. Compensation time I think for lack of service
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Matt
(@TierneyYSL) reported
@VodafoneUK trying to pay bill but automated payment via phone and my Vodafone both down. How can I pay?
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Hannah Sweeney
(@HannaSweeney) reported
@VodafoneUK INSANITY! We have had no wifi for a week, have spent 6.5hours collectively on the phone to your technical team, to no avail. There is nothing more that can be done… @VodafoneUK have recommended we cancel the subscription rather than send out a new router????? WTF
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Colin Jacobs
(@colinjacobs215) reported
@VodafoneUK I cannot get to my voicemail business calls - am in Dubai but on calling option 2 does not work returns to menu - pls help
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jana🌷
(@maangoprint) reported
@VodafoneUK please help i’m abroad and data not working despite requesting the Europe pass 6 hours ago !! It is dangerous to be around without any map directions on the phone. Online site says all agents are busy
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Crypto Jord | ٤٧١٩.eth
(@CryptoJord86) reported
What is going on @VodafoneUK ? My phones are disconnected but I can't access the billing or the app or online... 7 years with you, on a direct debit I don't owe anything ? Can someone help I need my services turning back on !!!! Nothings working 🤬😪
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Tomasz Lis
(@TomaszLisPiano) reported
Can someone at @VodafoneUK tell me why I can’t access my bills and make a payment either via their phone service or website? Nothing has been working since this morning?
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Shadowboxin'
(@gunn_unit) reported
@VodafoneUK @crypto_news24 What is currently wrong with your service? Cannot top up via app or phone number?
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David Morris
(@Morris2David) reported
@AffordableMob @VodafoneUK please can you help? Wife sent faulty so returned and cancelled and told she remains without her number back for another 2 weeks - (makes total 4 weeks). Surely you can do it quicker?
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Tomio
(@thorthane) reported
Kafkaesque treatment by #VodafoneUK. I spent hours on the phone asking them not to end my broadband contract and the call centre staff tried to help me but nothing can stop the machine!
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John
(@johnwithbeard) reported
@LaShoestring @ThreeUK @VodafoneUK Thanks for this. I left EE due to bad customer service some years ago
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carole webster
(@winnieweb) reported
@VodafoneUK Having real problems trying to log onto my Vodafone account. I speak to the helpline, get cut off repeatedly & promised call backs & emails do not happen. About to cancel contract out of sheer frustration
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Rach (Lizzy) Hynes
(@LaRadarina) reported
.@VodafoneUK your website & app seems to be down -over 24 hours now. Each time I try to call, you cut me off! I need to access my online information, please advise!
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Del Smith
(@delsmith__) reported
New CEO, same old story @VodafoneUK terrible service and now redundancies. Thousands of people paying the price of inept leadership. Your chatbots don’t work. Vodafone doesn’t work. #nickread should have been axed years ago.
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Rob Folland
(@JimFolly) reported
@VodafoneUK why are you so ****?
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Hannah Sweeney
(@HannaSweeney) reported
@VodafoneUK have just been advised there is nothing more your technical team can do(our wifi has been off since sunday) and that we should cancel our subscription! this is insanity!The problem is the router is faulty, can you not send a new one out rather than lose a customer???
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Andrew Jackson
(@ajack01) reported
@VodafoneUK Still not working…
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Andrew Jackson
(@ajack01) reported
@VodafoneUK Still not working 🙁
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Clive Sinclair 🇬🇧🏴🇺🇦
(@clivesinclair) reported
@VodafoneUK @PlopTheAlien The link is down as well.
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TicanUK
(@TicanUK) reported
.@VodafoneUK are honestly one of the worst ISP's I have had to deal with. Nothing but issues since signing up to their gigabit fibre service. Can't wait for the contract to be up so I can leave.
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leaberella
(@leabeeelove) reported
@VodafoneUK my account has been restricted due to my payment being overdue. I manually pay this so I don't actually know why it hadn't come out of my bank. I am trying to pay it now.... the app is down, I can't connect to the chat and when I try to phone and pay it says.. 1/2