Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 12/26/2024 05:25

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Paddington, Luton, Holborn, Southampton, Dublin, Leeds, Hackney, Southwark, Croydon, Newbury, Annan, Bognor Regis, Grimsby and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington E-mail
United KingdomLondon Internet
United KingdomLuton Internet
United KingdomHolborn Internet
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • 1dzhrvv dzdzdz (@1dzhrvv) reported

    @VodafoneUK @BSTHydePark @eltonofficial i did an internet speed test and I'm getting around 10mbps for download and upload speeds and i have bought an internet connection from vodafone for at least 60 mbps, can you fix this please because thiss is not what i am paying for...

  • Melz0174 MM (@Melz0174) reported

    @VodafoneUK 5g has been **** lately what’s going on? I might as well be paying for 3g

  • dumpcraig4monty Dumpcraig4monty (@dumpcraig4monty) reported

    @JohnEva69467430 @VodafoneUK @Wimbledon Don’t be an idiot . It’s not about me it’s about her poor attitude and weakness. Focus on tennis not endorsement. She quit more matches through “injury” than most players in a whole career. Now run along be a t!at elsewhere

  • 30odduk 30Odd (@30odduk) reported

    @VodafoneUK my @YouTube premium has been down all week. I asked at the beginning of the week and was told it would be 2-3 days. Still not up. Any update?

  • rachaellouisa Rachael Louisa West (@rachaellouisa) reported

    Been with @EE for over 22 years (since they were Orange), and NO loyalty discounts on my upgrade, no reason to stay. Now I’m a 1st time @VodafoneUK customer with a steal of a deal 🥳

  • markbrett Mark Brett (@markbrett) reported

    @VodafoneUK I rang your Customer Service today to ask if I would be getting the unlimited data offer tomorrow and I was told I know nothing about this can you clarify that all consumer customers will get this offer tomorrow

  • itsphilhere Phil Lunn (@itsphilhere) reported

    @VodafoneUK I have sent a DM but why did you ask that when it’s a widespread issue? Do you have a fix date please.

  • markyjh72 MARK HARRIS (@markyjh72) reported

    @VodafoneUK Hi yes this is true, i have appealed but refused it, everyone knows you never win, you have treated me like a bit of crap on your shoe, so when my contract ends I'm off to somewhere else, Mobile phone and broadband

  • nrBreaksMadrid Neil Robbins (@nrBreaksMadrid) reported

    Hey @O2 why is your coverage so terrible in Weston-super-Mare? I struggle to get a data connection yet you ask me to upgrade yo more data??!! Should I switch to @EE or @VodafoneUK for better coverage? I pay £35 a month for crap coverage at the moment.

  • ShoelStadlen Shoël Stadlen (@ShoelStadlen) reported from Woodbridge, England

    @VodafoneUK Thank you for giving my Ukrainian refugee relative a SIM card with unlimited calls. But your press release says calls to Ukraine are free, but when she calls Ukraine, there's a message saying "calls to this number are not included and will be charged extra". Pls help.

  • alopix Dustin Steiner (@alopix) reported

    Looks like @VodafoneUK is having a major outage in Glasgow today 😲

  • dazzling_lady_ brown girl 💁🏽‍♀️ (@dazzling_lady_) reported

    @VodafoneUK Horrible Vodafone and idea

  • eng_samarhamdy Samar Hamdy (@eng_samarhamdy) reported

    @VodafoneGroup @VodafoneUK please help @VodafoneEgypt to organize their work internally, It is not good for your reputation to told a customer that you are not able to reach out to your branch and couldn't contact it? #vodafoneEgypt #WorstCompany #worstCustomerService

  • louismyles Louis Myles (@louismyles) reported

    .@VodafoneUK is crap. 4 months trying to trade in a phone, paying full rate on contract. Both phone and webchat failed to sort over 20 times. Courier finally picked up phone y'day only to deliver back to me because they set my address rather than trade in centre.

  • nrBreaksMadrid Neil Robbins (@nrBreaksMadrid) reported

    Hey @O2 why is your coverage so terrible in Weston-super-Mare? I struggle to get a data connection yet you ask me to upgrade to more data??!! Should I switch to @EE or @VodafoneUK for better coverage? I pay £35 a month for crap coverage at the moment.

  • nrBreaksMadrid Neil Robbins (@nrBreaksMadrid) reported

    Hey @O2 why is your coverage so appealing in Weston-super-Mare? I struggle to get a data connection yet you ask me to upgrade yo more data??!! Should I switch to @EE or @VodafoneUK for better coverage? I pay £35 a month for crap coverage at the moment.

  • iamconnelly1 Chris Connelly (@iamconnelly1) reported

    @VodafoneUK You can't resolve this without a time machine! Ps your link doesn't work either! #Vodafail

  • EnixKai Kai Enix (@EnixKai) reported

    Yo @VodafoneUK and @O2 . Just had my very sick mother on the phone in tears coz you 2 are messing her around trying to charge her 2 bills. She called to cancel Voda and used the Pac code for o2 for new contract. Not been done correctly and your both passing the book.

  • BeckyEliza1987 Rebecca Sluman (@BeckyEliza1987) reported

    @VodafoneUK Last had a message at 2.33. I may not be a customer anymore but please take my complaint seriously!

  • h_9_lite honor (@h_9_lite) reported

    @VodafoneUK hey I want to ask is Vodafone mobile online any network will Vodafone pyg changes when

  • eng_samarhamdy Samar Hamdy (@eng_samarhamdy) reported

    @VodafoneEgypt Did you receive my messages? Or the same like your other Customer Service in stores and call Center? @VodafoneUK @VodafoneGroup

  • bigwows The Marvellous Muttdini 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰💚🤍💜🇺🇦 (@bigwows) reported

    Hey @VodafoneUK why would texts sent locally take 3 and 5 days to arrive?? Phone switched on and with signal…

  • IqbalSBedi Iqbal Bedi (@IqbalSBedi) reported

    I know a thing or 2 about telecoms. Still, I never look forward to the pain of end of contract discussions with MNOs. Why is upgrading, switching or staying so painfully difficult? @Ofcom? @VodafoneUK?

  • himynameisgeoff Geoff (@himynameisgeoff) reported

    @VodafoneUK why is your network coverage so terrible in Chester and surrounding areas?

  • mattscotty_ Matt (@mattscotty_) reported

    @VodafoneUK hi there, over the last week I’ve been having lots of failed outgoing calls. They ring briefly and then cut off as the call is connecting. Please can you help? It’s happening with several of my call recipients

  • IqbalSBedi Iqbal Bedi (@IqbalSBedi) reported

    @Ofcom @VodafoneUK Like, i) I have to wait until contract is over before I can be informed about deals ii) I am not eligible for deals via uswitch unless I leave my Voda contract and rejoin iii) Then porting does not work Voda to Voda so I cant keep number. Mobile switching is broken.

  • chris_riIey Chris Riley (@chris_riIey) reported

    @VodafoneUK @itsphilhere So why are some of your social media team seemingly unaware of this widespread issue?

  • AngelesCarreres Ángeles Carreres (@AngelesCarreres) reported

    @VodafoneUK I have been trying unsuccessfully to unlock my Samsung S8+ for days now. You sent me my NUC but I need a MCK. Would be extremely grateful for your help as this is being an extremely frustrating process. Thank you.

  • Zigma_Male Wayne Goodman (@Zigma_Male) reported

    @VodafoneUK Hey, sorry I should have been more clear. I had nothing but trouble with my cell data yesterday from 15:00 until late last night. This is just unacceptable.

  • raining_bows Flint Fredstone🏳️‍🌈🇿🇦 🇬🇧🎮 (@raining_bows) reported

    @VodafoneUK Thanks I was just curious about it,, every time I do a upgrade I get notified that there no check as I’m already with Vodafone, thanks for the help anyway!