Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Barnsley, Camborne, Reading, Camden Town, Manchester, Bristol, Southampton, Barnet, Newcastle under Lyme, Edinburgh, Merthyr Tydfil, Dublin, Southall, London and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Camborne |
Phone | |
| Reading |
Phone | |
| Camden Town |
Phone | |
| Manchester |
Internet | |
| Bristol |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Gizon
(@gizthis) reported
@VodafoneUK support seems to have stopped looking into my problem. Not heard anything for hours now after giving all my details.
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jasmine ⁷
(@kthvierr) reported
hi @VodafoneUK my wifi isn’t working pls help
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Steve Adams
(@steveads1970) reported
Utterly shambolic customer service from @VodafoneUK - incapable of correcting an account fault of their making after 8 months 'investigating' and now taking payments for a non-existent account via direct debit.
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Peter Suddell
(@petersud) reported
@neil_neilzone @aaisp @VodafoneUK note it is not easy to get an esim. I have been waiting for 48 hours and had no service as they stopped by physical sim and just being lied to with false promises from Vodafone technical team
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Mohan Borana
(@mohanmborana) reported
@VodafoneGroup why don't you sell vodafone to someone who can run it better.. Worst network. #vodafone @Vodacom @VodafoneUK
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jasmine ⁷
(@kthvierr) reported
@VodafoneUK UM HELLO!!? WIFI?? IS?? DOWN??
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shaun goonewardene
(@shaungoonewarde) reported
@DavidChLane @VodafoneUK They will never resolve it. I’ve had low service for at least two months. Countless phone calls still not resolved. I’ve just cancelled my direct debit till it’s fixed.
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S0uth
(@Southishere) reported
@VodafoneUK Hi, been trying to get my line install completed. Tried phoning multiple times, each time getting put on hold for over an hour so no nearer. Openreach can't help as I have to go through you....
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Jayyy
(@JayyyD5) reported
@VodafoneUK Hi, can someone please help, I had your Gigafast package installed a couple of days ago but I have found the WiFi to be great for about half a day but I have since gotten no broadband signal and my Ethernet is woeful, PLEASE HELP!
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Sandeep Tandale
(@tandale_sandeep) reported
@VodafoneUK dont use this sim card in india they are fraud ... In my account more than 30 rs still i send the sms anyone whenua i called to customer care they said me reacharge again of rs 49 rs is it fair
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Thomas Lynch
(@Tomcat_Rocks) reported
Hi @VodafoneUK my elderly mum has one of your WiFi dongles so she can facetime her grandchildren, your website says there's a network issue with her location, will it be fixed? As she can't get online. Thanks Thomas.
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kevin hibbert
(@kevinhibbert7) reported
@VodafoneUK A honest trained customer service and upgrade team. Better signal and internet for the price I pay or a better deal when/if I upgrade in a few days
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Jennifer Wain
(@JenniferWain1) reported
@VodafoneUK The guy we were talking to was called Ahmed. He said the whole call had been recorded, admitted his attitude and tone had been terrible and then hung up on us before the issue was resolved. We still have no broadband. We have no energy left to try and call back and do it again.
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Ashley Gizon
(@gizthis) reported
@VodafoneUK hi. My broadband is still down. Been down now for nearly 24 hours. @VodafoneUK
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Richard Lloyd
(@richosslloyd) reported
@steveads1970 @MadocLeonard @VodafoneUK Middle daughter had similar problems years ago. Wouldn’t recommend them at all .
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Mani
(@Mani05499207) reported
@Ofcom @VodafoneUK please investigate their automated system. Can't get through to discuss my account (contract expires 31/01/21)but can get through to discuss technical issue. Connect the dots. #scam #poorservice #vodafone
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Scott Rowley
(@scottyrowley) reported
@VodafoneUK @DavidChLane I’m in Luton and I’ve had nothing but problems as well! Same thing with the fault references too. My sync speed is 39 but my actual download speeds when tested is around 7mb! Absolutely shocking and they aren’t In a rush to give you what you pay for!
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Cricky McKenna🔴
(@PickleCrick) reported
@VodafoneUK any chance of a bit of help?
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Siobhán Moore
(@SiobhanMoore90) reported
@VodafoneUK hi. i'm having some trouble with my phone line. my handsets say "no line" and i've tried a corded phone too, and that doesn't work either. i've also tried the test socket, with both the cordless and corded phone. no luck. what else can i do please?
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Ketan Shah
(@ketz1982) reported
@VodafoneUK why can’t you call clients? Worse chat system ever. No one can deal with my issue but just need my details over and over
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Matthew Ward
(@MatthewWard1992) reported
Hi @VodafoneUK I'm not sure who I need to reach out to but I want a ethernet socket to be installed in my bedroom but my vodafone broadband is down stairs but not sure who I need to call for a engineer to come out to install one for me?
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Justin Couch
(@J_M_B_C) reported
@VodafoneUK pls cancel my account. Your website and phone lines are not working
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Kayleigh Foster
(@KayleighMFoster) reported
@VodafoneUK Thank you for replying. I went there today but they wouldn’t let me collect it because I have no photo ID. I’ve been given the run around trying to get the product I’m paying for for the last 2 weeks. Think I’m going to cancel and go elsewhere for it.
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Adam Godlement
(@adamgod95) reported
@VodafoneUK hi, I’m an existing sim only customer. I want to renew but have found a better Vodafone offer through carphone warehouse than you offer. If I order the Vodafone contract from carphone warehouse can I still keep my number?
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Hayley Cousins
(@HayleyCousins1) reported
@VodafoneUK been a loyal customer for many years but the service o have received today makes me think it’s time to try a new provider
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Noorhasan Gardeji
(@Noorgardeji) reported
@VodafoneUK Hello Vodafone, sms has not been coming to my mobile number for a long time. Please be happy to start sms service. Due to non-receipt of messages, online save is closed, sms service should be started, thanks mobile number 9983202054
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Lawrie Martin
(@lawriemusic) reported
I’ve been trying to sort out why my internet is slow with @VodafoneUK since 11th November 2020. They bottle neck your speed between 8pm-10pm every night. Stay away!
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Adam Noyce
(@anoyce85) reported
@VodafoneUK Mobile data issues po22 area can you confirm when it will be fixed?
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jasmine ⁷
(@kthvierr) reported
@VodafoneUK HI HELP UR **** WIFI ISNT WORKING HELP
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Igor JAGΞC 🔴⚫
(@igorjagec) reported
@VodafoneUK and you've instructed your team members to shut down my mobile service as a workaround for resetting web password? Only because I'm not getting a bloody SMS code? Well done, Vodafone! If you don't sort this out ASAP, I'll cancel my contract.