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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Vodafone problems in the last 24 hours

Vodafone Outage Chart

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Most Reported Problems:

  • Phone (49.74%)
  • Internet (33.16%)
  • Total Blackout (8.29%)
  • Wi-fi (8.29%)
  • E-mail (.52%)

Vodafone Comments

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:
  • J9wrjS
    Stephshealthynewyou (@J9wrjS) reported

    @VodafoneUK awful customer service yet again, 3 days trying to cancel my contract and still no joy!!

  • bonnie_ow
    Bonnie (@bonnie_ow) reported

    @VodafoneUK you are the worst company for customer service and after months of complaints your compensation is dire and unacceptable - would not recommend your services to my worst enemy.

  • aj_superstar_h
    Aj_Superstar23 (@aj_superstar_h) reported

    @BylliKiani @O2 @EE @VodafoneUK Bro Vodafone are awful! I’m moving after 17 years, shocking customer service from them guys

  • Fransfedup
    Frans Myth ❄🌼 (@Fransfedup) reported

    @VodafoneUK @sinjin1 Vodafone.. I'd strongly suggest you read the room. This ad hasn't gone down well at all.

  • Rwardy11
    Ryan (@Rwardy11) reported

    @VodafoneUK Claiming there’s a delay in Apple Watch orders..more like waiting for connectivity issues to be sorted before your sending them to get more money on tariffs off customers! 4 weeks wait for me! AVOID!!!!!!!!!!

  • JackToTh3Future
    Jack Proctor 🐶 (@JackToTh3Future) reported

    @paulinehouston @VodafoneUK @BT When my mum passed away I called to cancel her contract, they spent 15 mins trying to coax me into transferring the contract to me to keep it open, zero compassion. I then decided to pay £100 on the spot to buy myself out of my own contract, totally disgusted.

  • Felber_Charity
    Felber Foundation (@Felber_Charity) reported

    @VodafoneUK DM sent, we hope you can put us in contact with someone not in the call centre but someone senior who will listen and support.

  • thealexweb
    thealexweb 🇬🇧 (@thealexweb) reported

    @VodafoneUK Speeds are fine but the reliability is very poor/temperamental at best. The wifi/ethernet will drop multiple times a day and it always takes a good 10 mins to come back.

  • DavidJWright_
    David Joseph Wright (@DavidJWright_) reported

    @VodafoneUK why send me pin code then I confirm it with your team and since then at around 9am had no reply how rude time I quit and joined EE

  • PatrickRianga
    Patrick Riang'a (@PatrickRianga) reported

    @AIRTEL_KE kindly swap line 0721315712 from @SafaricomPLC network to Airtel network urgently. Safaricom is a con! @bobcollymore kindly retire and concentrate on taking people's wives. @VodafoneUK @Vodacom @voda

  • Scott83838383
    foodie (@Scott83838383) reported

    @VodafoneUK help!!! The broadband service I am currently receiving is horrendous!! I’m not getting anywhere with the web chat advisors

  • L4URx
    Laura Manley (@L4URx) reported

    @VodafoneUK I am STILL waiting for a credit of £429+ which was supposed to be creditted in 3 working days & a call back from a manager which I was supposed to receive with 24 hours over 48 hours ago. Shocking service, I have had nothing but problems for the past 4 months now!

  • KieranRhys
    Lord Kieran Peters (@KieranRhys) reported

    @Robin1Uk @VodafoneUK Ahh no 🙈 now I feel bad for swooping in and pinching the freebies. I would be happy with a coffee though aha

  • KieranRhys
    Lord Kieran Peters (@KieranRhys) reported

    Who would have thought it would be so hard to connect my Watch to the @VodafoneUK network 🙄Literally reset my phone and watch about 20 times today and still not working

  • notmartinclunes
    Rostman Pat (@notmartinclunes) reported

    @VodafoneUK Another day, Your now using my new plan whilst I have no new phone. I have no Spotify anymore also. I’ve noticed that you’ve been using my new plan for some time, and you wonder why your customer service is ranked appalling. Somebody needs to get in touch with me ASAP

  • paulinehouston
    Pauline Houston (@paulinehouston) reported

    In spite of the very helpful Nathan @VodafoneUK you are worse than @BT at service provision. Didn’t think that possible. You’ve taken a service that worked and broken it. Not a great endorsement. Never transfer to @VodafoneUK !!

  • LeoniMcGrath
    Leoni McGrath (@LeoniMcGrath) reported

    @VodafoneUK just off phone to customer service. One of my contracts end tomorrow. Received a text today. You are unable to offer a decent deal. Been with you years. This needs sorting immediately or I will cancel all contracts in the morning . loyalty gets me nowhere apparently

  • AnouskaJones
    Anouska Jones 💙 (@AnouskaJones) reported

    @VodafoneUK this is the 3rd time my broadband has been down since I started a new 2 year contract with you. No broadband since I got home from work at 3! Currently waiting for a call back. ☹

  • J11MDE
    James Dean (@J11MDE) reported

    @VodafoneUK All ok now it was One Net yet again "never miss a business call". I noticed you no longer use that slogan

  • angela_gregor
    Iwcus Ange (@angela_gregor) reported

    @VodafoneUK @AmazonUK #TuesdayTreats . I’d treat my 3 week old baby niece Ella

  • sarah42127546
    Sarah Pink Angel (@sarah42127546) reported

    @VodafoneUK absolutely crazy CS daughter 21st Birthday present still not working 2 weeks of having Apple Watch still crazy and we are still paying you. Been loyal customer for years waiting for call back from manager or someone who knows what they are doing !!!

  • sarah42127546
    Sarah Pink Angel (@sarah42127546) reported

    @VodafoneUK absolutely crazy false information given by Vodafone Watch still not working still waiting for manger to call 2 weeks and one day but you still taking the money !!!

  • sarah42127546
    Sarah Pink Angel (@sarah42127546) reported

    @VodafoneUK absolutely disgusted with your customer service had Apple Watch 4 series for over 2 weeks still not working right and still waiting on call back. No managers call !!!

  • mansukh_c
    Mansukh Chandwani (@mansukh_c) reported

    @VodafoneUK Have tried several messages and calls, yet no response, you can refer the trail messages here. @VodafoneIN is worthless and has no value for their clients who have been associated with them for ages. A very laid back attitude they carry and must say very arrogant. It sucks..!!

  • savitachandira
    sumitrachandira (@savitachandira) reported

    @VodaFoneIND There is pathetic response to network complaint from Vodafone for one month @VodafoneUK @TRAI

  • Its_Me_Ritch
    Ritchie McGrath (@Its_Me_Ritch) reported

    @VodafoneUK Absolutely shocking customer support, got on the phone today and asked to speak to a manager or supervisor and was told that I can't. Apparently speaking to tech level 2 isn't allowed...

  • MashuniUK
    Mashuni (@MashuniUK) reported

    Usual crap Vodafone service where the customer doesn’t matter. After last time I was hopefully things might have improved #vodafoneuk #vodafonebadforbusiness #vodafonehatecustomers

  • miranda0302
    Miranda jeavons (@miranda0302) reported from Snettisham, England

    @VodafoneUK well done Vodafone great service again not 24 hour sim@swap and STILL not worked for my mum

  • AshleighMeikle
    Ashleigh (@AshleighMeikle) reported

    @VodafoneUK my whole upgrade has been a nightmare so far. I have sent DMs a few days ago can you please help.

  • POOREVIEWS
    Ricki Silver. (@POOREVIEWS) reported

    @VodafoneUK ****** signal is shite. No chance.

  • ___sxa_
    S:) (@___sxa_) reported

    @Blondeiful @VodafoneUK Closed at the mo as an incident took place on the lower ground floor.

  • HungryHatter
    Simon (@HungryHatter) reported

    @VodafoneUK Not impressed with a couple of your staff on the Gigafast truck in Great Linford this evening. A cat was walking across the car park and they came out of the truck and made kicking motions towards it, frightening the poor thing. If the cat's owner had seen that...

  • BLOWPR
    BLOW (@BLOWPR) reported

    @VodafoneUK #broadband #crap#slow#nightmare

  • Logic_Matter
    M A (@Logic_Matter) reported

    @VodafoneIN @VodafoneUK Such a pathetic network coverage at my home. Raised complaints no response or update. I would like to get immediate udpate on this. If you can’t fix the network tell me clearly as I can’t just pay you for nothing. @BBCWorld @cnnibn18 @TRAI @VodafoneGroup

  • Scots_Aldo
    Alan Kerr (@Scots_Aldo) reported

    @VodafoneUK thought BT was the worst customer service vodafone now win the worst customer service

  • kimmy098
    nearly_normal (@kimmy098) reported

    @VodafoneUK Thanks for the reply i spoke to someone online at Vodafone yesterday who was no help. 3 hours with Google and YouTube I figured it out

  • HelenSMcG
    Helen McGuire (@HelenSMcG) reported

    @nuttytruslove @VodafoneUK Hi Natalie. I to have been with @VodafoneUK for many years and have had constant battles with them over issues and payements. Hope you get it sorted soon. Not the company they used to be. Good luck 🤞🏻

  • nuttytruslove
    natalie hanley (@nuttytruslove) reported

    So 10 minutes after being told by @VodafoneUK my account is fine and all issues are solved, my phone is now blocked!!!! 4 years this has been happening, I must be a mug for staying with them!!

  • JeffClifford19
    Jeff Clifford (@JeffClifford19) reported

    @VodafoneUK your company are laying cable in Milton Keynes iv noticed they'd standards are poor Do they know they'd not supposed to block people's Front doors I want the contracters name and contact

  • MrsPBh1
    Mrs P Bhandari (@MrsPBh1) reported

    @VodafoneUK unfortunately event the twitter responses are awful customer service!

  • kenumber1
    kenumber1 (@kenumber1) reported

    @vodafoneNL Thanks for responding. Figured out the problem on my own via online search. I had to input a different APN and now it's working. I expected local support but @VodafoneUK refused to help. Need some training for UK staff on how to make #vodafone SIM cards from other locations work

  • macreiss
    Ori Reiss (@macreiss) reported

    @VodafoneUK as another day comes to a close. The situation is as follows. I can’t leave without paying £100’s in termination and they can’t fix the problem. Avoid Vodafone. Not worth this. I will pay the termination fee and move to EE. Legal can sort.

  • astronomer14
    Julie (@astronomer14) reported from Waterlooville, England

    @VodafoneUK @VodafoneUK is DOWN!

  • rosa1566
    Rosalina Roberts (@rosa1566) reported

    @Jimetal @fallenpromo @VodafoneUK @MoneyTelegraph Ah amazing, thank you James. The actual ******* worst!!!

  • MrsPBh1
    Mrs P Bhandari (@MrsPBh1) reported

    @VodafoneUK authorised on account he can cancel as im at work, hubby went in to be told he can’t cancel it only owner can receive and cancel and if not collected in 14 days automatically cancelled, but call centre told me takes 3-5 days. Vodaphone needs to train their staff

  • MrsPBh1
    Mrs P Bhandari (@MrsPBh1) reported

    @VodafoneUK to cancel an upgraded order which was only placed on Monday, phone was in store for collection Monday but systems were down I couldn’t receive it, in interim found a better deal, wanted to cancel call centre said to cancel in store in only and told me as hubby

  • MrsPBh1
    Mrs P Bhandari (@MrsPBh1) reported

    @VodafoneUK been without a phone since Sunday retentions fail to match my deal leaving vodaphone now and they charge £58 to leave! Rubbish service no customer care for loyal customers

  • gtayloruk
    Gary (@gtayloruk) reported

    @VodafoneUK worst customer service ever! Lied to several times over activating @Apple watch and now told 3 more days!! Wtf- if your tech doesn’t work be honest with the customer. I guess @EE it is then... #vodafone #applewatch #fail

  • jagankumarjkv18
    Jagan Kumar (@jagankumarjkv18) reported

    @tatadocomo @VodafoneGroup @VodafoneUK @Vodacom @VodafoneQatar @vodafoneNZ @VodafoneGhana @VodafoneAU @VodafoneIreland @MailOnline @dailytelegraph @BBCNews @TimesNow @PTI_News @TRAI @Airtel_Presence @tatadocomo @reliancejio @JioCare @ConnectCOAI My service provider Ditching me. can u help.

  • adrideo
    Chris Jackson (@adrideo) reported

    @VodafoneUK Never worked tbh, like most of your service. A bit of a con.

  • rebecca63659109
    Becky Hunt 🐝 (@rebecca63659109) reported

    @VodafoneUK very convenient that you can't find my call cancelling my contract when it was up. I phoned the day it was cancelled. And you've still been charging us even tho I phoned. It must be "lost" Never ever will I use this company again.

  • Toonlad2012
    tomas (@Toonlad2012) reported

    @VodafoneUK hi Vodafone long time customer can you take adult content control off my phone over here as don't have credit card to prove how old I am please

  • jonbkay
    jon kay (@jonbkay) reported

    @VodafoneUK Yes. This is the 2nd time the system has been completely down in the last month and nobody at Vodafone has had the courtesy to apologise for either. Please tell me who is in charge of customer relations so I can better understand how your company thinks that is good practice

  • EmilyRHughes
    Emily Hughes (@EmilyRHughes) reported

    Are @VodafoneUK okay bcz they sent me a new phone and my old Sim don’t fit 🙃 people are actually stupid it’s mad

  • Chemist80
    Will The Grill (@Chemist80) reported

    @VodafoneUK are you having network issue around Port Sunlight because my phone is a paperweight at the moment

  • FluffyRona
    Rona Hunnisett CBE #FBPE (@FluffyRona) reported

    .@VodafoneUK since you NEVER call me to improve my terms, I find it strange that you now tell me I have a new “prime contact”!

  • pauljess1
    Paul Jess (@pauljess1) reported

    @VodafoneUK a friend of mine has just been sent a bottle of Moët by @O2, where’s mine I’ve been a customer for ages !

  • Geordie_Shaun
    shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi guys. Are there any signal issues in the NE5 area. My signal keeps dropping out.

  • macreiss
    Ori Reiss (@macreiss) reported

    @VodafoneUK What’s the point in having a phone like this if you can’t fix a problem on the network for more than 2 weeks.

  • MartinAButters
    Martin Butters (@MartinAButters) reported

    @VodafoneUK After waiting 3 weeks for an Apple Watch that I never really wanted, but got the hard sell down the phone, a member of staff fobbed me off by telling me they had an order coming in Sunday and it would be with me today. Got email today saying still out of stock. SMH!