Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (19%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Hampstead, Brentford, Milton Keynes, Birmingham, City of Westminster, Deal, Glasgow, Livingston, Edinburgh, Thetford, Ealing, Leeds, Wakefield and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hampstead |
TV | |
| Brentford |
Phone | |
| Milton Keynes |
Phone | |
| Birmingham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Wickins
(@Ballistix99) reported
@GaryCoxUK @virginmedia @VodafoneUK Excellent customer service
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MrTommo999
(@MrTommo999) reported
idk how @VodafoneUK has done it... but they have given my family WORSE INTERNET THEN TALKTALK... TalkTalk Crashed once a week and had bad wifi. the wifi part is the same on Vodafone BUT WE HAVE LOST INTERNET 9 TIMES IN LESS THEN A WEEK...
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Clive Surname 🪵
(@mister_surname) reported
@EE fathers phone constantly breaking up and rejecting calls. Can't check for issues around WD6 1EN without creating an account (pathetic). @VodafoneUK is your indoor coverage good here as I'll get him to switch
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Adam Ó Hare
(@Adam_L_OHare) reported
@VodafoneUK Ever since your merger with @ThreeUK, I get next to no signal in Bromsgrove and only 4G. When before it was fine and was getting 5G.
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johnsouthwales
(@johnsouthwales) reported
@VodafoneUK @ThreeUK @VodafoneThreeUK the problem with merger, which mast in ammanford is being used, Vodafone is on top of Argos, three on top of BT. If three is down, Vodafone is down. If voda goes off, three goes off??
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Audere Est Facere
(@RobRollin2) reported
@Tramzadol @virginmedia @VodafoneUK Honest i think the constant time changes are pissing me more than the actual outage! Its crazy bad!. Have you done the compo thing online? Make sure you do mate.
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Audere Est Facere
(@RobRollin2) reported
@Tramzadol @virginmedia Honest its a joke. Never had a issue with @VodafoneUK , i need to beg forgiveness and go back ASAP!!!!.
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David
(@terribletavern1) reported
@VodafoneUK @ThreeUK have merged to make the biggest mobile network in the UK, and yet you still can't get a signal in East Hampshire... Time to start shopping around...
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MAD eewok
(@MADeewok) reported
@CotswoldLadyB @O2 I had to leave o2 after over 10 years coz it just went down hill in my area . South of Bath . I gave up and moved to @vodafoneuk best thing I ever did
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Awaken Indian
(@DINESHKOLHARE) reported
@AdityaBirlaGrp @VodafoneUK @ViCustomerCare I did not get my 130 GB data as well as your service sucks in my area after multiple complaints also no issue resolved. Neither i can connect with your customer care nor any other options. I am shareholder of your company but 2/3
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Sarah Davies
(@drsarahjdavies) reported
Day 18 no home broadband. Multiple houses in street. Providers blame Openreach and vice versa. Need scaffolding to fix the problem. Scaffolders turn up today, but no engineers so they leave again. Impossible to do my job. Teenagers in meltdown. @WeAreOpenreach @VodafoneUK @EE
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RackAttack
(@R4ck4tt4ck) reported
@fekitcba @VodafoneUK @ThreeUKSupport its not their fault that customer service isnt taken seriously, but doent make it any less painful for us trying to get outcomes & fixes vs just bs comms
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Mike
(@Maverick2405) reported
Since @ThreeUK and @VodafoneUK have merged my three signal has been absolutely crap!!! Never get 5G now.
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RackAttack
(@R4ck4tt4ck) reported
@fekitcba @VodafoneUK @ThreeUKSupport consumer support across all major services suppliers has gone to ****. Insurance, Banking, Telco / Broadband & even high street retail, supposedly fighting the transition to Online shopping 🤬
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Simon 🇺🇦🇪🇺🇨🇦
(@Snipes5821) reported
@MAstronomers So sorry to troll such superb images, but why can't I get a decent ******* mobile phone signal where I live. @VodafoneUK @ThreeUK .
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Gareth Harrison
(@garethharrison) reported
@VodafoneUK @ThreeUK Dear Vodafone, please sort out the three network. It’s ******* shite!
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SP
(@snehal_sp18) reported
@VodafoneUK @vodafoneIN_Fdtn @JM_Scindia Vi’s cheating harassment service started snatching innocent loyal customers money now. Blocked my cell number which was subscribed for whole year. Not even replying their appellate officer are enjoying and involved in snatching money
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mark duckett
(@markduc80750750) reported
Been with @VodafoneUK for approx 10 year renewed my contract using advice from store feel like I was miss sold poor advice call technical they te you one thing then goto shop they tell you another time to move to @EE such disappointing service
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FINGERSJOHN✌
(@jnafr) reported
Why for the past 4 weeks,can i no longer get a network connection @ThreeUKSupport @VodafoneUK @EE ALL other networks are fine.I believe you have moved tower a fee 100 yards.avery annoying,is there any chance of fixing this issue.Thank you.
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Stewart
(@StewartHardies) reported
Just got CityFibre FTTP installed with @VodafoneUK in Edinburgh but my traffic is routed through Manchester, causing 26ms ping instead of 9ms like others nearby. On full fibre. Why am I paying for FTTP with worse routing than Virgin Coax? Fix it or I cancel. @CityFibre
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David Richards
(@DWRICHARDS) reported
@ThreeUKSupport @ThreeUK am wondering whether the merger with @VodafoneUK is responsible for most of a day last week with no phone service and, today, virtually no mobile broadband service in the EC4Y area. The mobile broadband router is usually pretty good but not today!
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Samantha Coles
(@misssamc) reported
Hey @VodafoneUK - my Apple Watch plan isn’t working. I still need my phone with me to use it. I have raised this multiple times on chat, dm, in store and more - it’s not worked since I took out the plan months ago. Can you help?
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AR crypto
(@ARcrypto12) reported
@Ofcom hello, as you might be aware, the @ThreeUK merge with @VodafoneUK has caused a lot of mayhem, as a loyal 3 customer for many yrs, I’m getting the run around, as I’m not getting to be able to cancel my remaining 12 months as not allowing me answers, plz could you advise
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DJ MRT
(@DJMRT) reported
Signal is down AGAIN. @O2 i have been with you for years but i think its time to switch @VodafoneUK what you saying?
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Andy McKeown
(@AndyMcK1982) reported
@virginmedia I’ve discussed it. The best you can offer me is £47 a month. I currently pay £32. A new customer would pay £36. I’ve given 30 days notice to cancel now as I’ll go with @VodafoneUK who can offer full fibre for £36 a month.
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Michael Scott 🇺🇦 🇮🇱 🎗️
(@michael_s_scott) reported
@NinjaWorrier @VodafoneUK Stuck in no man’s land now. Vodafone say it’s Virgin that have to do the uncancelling, Virgin ask for security info which of course doesn’t match up because we haven’t been able to get through their broken registration process.
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TOMM
(@ahki28) reported
Worst phone line to have is @VodafoneUK and @ThreeUK. The worst broadband to have is also Vodafone. They've just fallen off. Out of nowhere
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Heather
(@turnerhmt) reported
I see the service has not improved since @VodafoneUK merged with @ThreeUK . After almost 24 hours I'm still unable to make or receive calls in central London.
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Dan R
(@SweetAsAMoose) reported
@ThreeUK making and receiving calls has been down all day long. What an earth is going on? This has already happened this year back in January. I thought you have now teamed up with @VodafoneUK for a so called "Better Service". It's been far from that for the last few years now!
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Mihaela Filipescu
(@mamapanda58) reported
@RobertBalaam @ThreeUK @VodafoneUK The same outage was on the 23rd of January.five months ago