Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Pwllheli, Glasgow, March, Newport, Halifax, Helston, Hackney, City of Westminster, Edinburgh, Burton upon Trent, Paddington, Newham, Tower Hamlets and Bradford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Pwllheli |
Phone | |
| Glasgow |
Internet | |
| London |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Ridsdale
(@chris_ridz) reported
@VodafoneUK 2 web chats, one engineer visit and the internet has gone off, crap speed, dodgy connection how do I leave you and go to somebody decent... This is shocking!!!
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Toby Fagan
(@TobyFagan) reported
@VodafoneUK When you’ve had the same non exciting service and promises for the last 12 years (maybe more), you get used to getting nothing back no matter how many times you feedback. The only reason I’m still here is because I get ‘loyalty’ discount otherwise I would move to someone else.
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Natalie Morris
(@Nat86M) reported
@VodafoneUK Hello, can I arrange for an engineer to come and look at our broadband please, it looks like a wire has cut and now we have no ability to connect at all and I need to work from home and the children to access learning, so any help would be greatly appreciated! Thanks
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Abhinav Kumar
(@abhinav297) reported
@VodafoneUK : Got email saying my house move is completed but the broadband is not working. Earlier in the day Open reach engineer said the point is faulty in the hub which was assigned to us and he has updated Vodafone. Trying chat call but no one is reachable, can you help plz
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Hyperz IV
(@Hyperz_IV) reported
@Nugs4Bears @VodafoneUK Something must be going on somewhere considering it’s all providers having problems!
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Tazzay J'han
(@spazzayyy) reported
@VodafoneUK he said he always thought about it as I was the topic of fantasy conversations between guys at work. He even tried to order me food to my house and take me out because he felt bad for me loosing my job because he didn’t expect it. How SICKENING!
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Sarah Wheeler
(@SarahWh20038528) reported
@VodafoneUK I am trying to contact you about my broadband and house move. Waited for an hour this morning and 3hrs so far this evening - can't bring myself to hang up. Tried to sort out online and was eventually told that I had to call!
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Stew Matthews
(@Exmouthbull) reported
Another night of @VodafoneUK technical support calls. 2MBPs mobile speed is unacceptable for 4G. 72 hours after elevation to Higher Tech Team...radio silence from Vodafone. Called tech support, still no explanation as to why no contact....now another 72 hour wait begins!
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Toby Fagan
(@TobyFagan) reported
@VodafoneUK I’ve had problems with my wifi this afternoon. I’ve finally got through, however your automated voice saying if you have problems please go to our website — how is that actually possible to go to the website when you have no wifi/internet, bit of a pointless message!
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Lisa
(@Lisa__1988__) reported
@VodafoneUK Hi, I'm trying to get a free sim online but I don't want a bundle added to it. I just want the credit I top up to remain. Can you help
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Toby Fagan
(@TobyFagan) reported
@VodafoneUK I’ve sorted it now, the problem has been on going for 2 years. In the end I gave up because I’m not an engineer with 6 hands. I will see if I actually get a call back on Saturday for the guy I spoke to. Not hopeful as I never get a call back, ever. Hence why I gave up in the end
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Tazzay J'han
(@spazzayyy) reported
@VodafoneUK I have videos of the numerous amount of times I was harassed during work hours. The same customers that would try and touch me and say the most awful things were still served and every store has a written poster that claims no harassment is tolerated. So why was I?
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Tazzay J'han
(@spazzayyy) reported
@VodafoneUK I have videos of the numerous amount of times I was harassed during work hours. The same customers that would try and touch me and say the most awful things were still served and every store has a written poster that claims no harassment is tolerated. So why was I?
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Debbie Goddard
(@DebbieGoddard5) reported
@VodafoneUK terrible customer service! Need number for head office, now!
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Natasha
(@Ntasha8) reported
@VodafoneUK is the issue with the broadband in Perth fixed yet as I haven’t had any WiFi since 1pm and seriously bored now?!
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NBlase
(@BlaseNic) reported
When I took out the previous contract it was changed instantly at Carphone warehouse. What’s changed??? Absolutely Shocking service @VodafoneUK
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Sreejesh Nair
(@sreejesh79) reported
@VodafoneUK I raised many complaints; issue still not fixed.
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bvmble
(@bvmbl3_) reported
@VodafoneUK Having now dealt with the CS team, thank you for confirming a few things. Turns out, you have cancelled my order placed 25/02........ and now want me to pay £55 for a service I agreed a price of £43.20 for less than 5 weeks ago. I'm absolutely disgusted
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𝕛𝕓 🎃
(@fairytaleteacup) reported
In case anyone was curious - my experience with SIM cards here. @VOXI_UK was first, signal indoors sucks, but if I leave phone elsewhere plugged in, I can hotspot at least. @O2 supposed to be great - worse than @VodafoneUK for my location b/c mast down & it's buried in their site
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Stephen Templeman
(@StephenTemplem5) reported
@VodafoneUK can you confirm that internet service is down in Darlington UK please. Driving me mad trying to figure out what's wrong!
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michelle mcginty
(@michelles12) reported
@VodafoneUK customer service is a joke. Phone to be told to go online and either the page is jumping or you talk to yourself and no one answers. I say I have a problem with my bill and get sent a copy of it. I know what the bill is that’s why I have a problem #frustrating
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🤘🏼⫩• Ali • ⫩ NHS 😷🎶 🎹 🎭🤘🏼
(@TheMissAliQ) reported
@StephenTemplem5 @VodafoneUK Having the same issue! 🤬
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Mrs M-T 🌸
(@LMorgantaylor) reported
@BlaseNic @VodafoneUK I can’t believe @VodafoneUK haven’t sorted this out yet!!! disgraceful service for a long time customer 😡
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𝐃𝐚𝐫𝐢𝐨𝐧 💬
(@DarionWestwood) reported
@VodafoneUK Can you tell me why my wifi goes down every single night without fail, and doesn’t come back on until morning? Lovely £25 a month I’m spending...
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NBlase
(@BlaseNic) reported
@VodafoneUK That’s a really nice reward for customer loyalty. Thanks a lot. Definitely won’t be renewing my contract with you in 2?years time & if I could get out of it now I would. So when I was told on Tuesday it would be done by yesterday or today that was a lie??
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The Nuggiest Bear
(@Nugs4Bears) reported
@Hyperz_IV South East on @VodafoneUK it seems to be nationwide on all major service providers.
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claire love
(@claireml77) reported
@VodafoneUK no connection again. Is there another problem?
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Ravi Patel
(@Ravip1991) reported
@VodafoneUK I've been without WiFi for 3 weeks now. With endless promises from your company. Your service is embarrassing. What are you gonna do?
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STARKAT8794
(@STARKAT8794) reported
@VodafoneUK How come I cant send picture MMS??? FIX UP
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Shahbaz Ahmed
(@Shahbaz47644605) reported
@VodafoneUK why is my mobile Internet not working??