Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, West Bromwich, Manchester, Dagenham, Bournemouth, Dublin, Hackney, Newport, Southend-on-Sea, Warrington, Stockport, Bolton, Burntwood, Hammersmith and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| West Bromwich |
Internet | |
| London |
Total Blackout | |
| Manchester |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Anas
(@ilikeyournames) reported
@VodafoneUK my SIM card gets stolen and I get a 60 quid bill! Vodafone say they can’t do anything about it! Terrible network
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Alex McIntosh
(@what_a_joke94) reported
@OpenreachHelp hi open reach, have been without broadband for 3 weeks and @VodafoneUK cannot even confirm if an engineer is scheduled - can you please help?? Fault ref number 319878
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Chris Bradbury
(@ted1716) reported
from
Macclesfield, England
@VodafoneUK help! Since reporting my sons phone stolen and sorting out a new sim, he hasn’t been able to make calls. What do I need to do?
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a_n_d_
(@ss_moon_) reported
@VodafoneUK Your online chat seems to be broken and I need to request my broadband username and password? Can you help?
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Bill
(@officialdjsb) reported
@VodafoneUK my partner is having issues with her phone & sim... can’t get through on phone lines as just prompted to use live chat all the time. Live chat doesn’t load. Can we get a call back?
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Kate Levy
(@k8tel) reported
@VodafoneUK as a customer of 20 years I am appalled that none of my 8 calls to your customer services have resolved my problem with receiving calls and texts in South Africa. This is a known issue that no one in your call centres knows how to fix. Disgusting!
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Vishesh Shah
(@vvmshah) reported
@VodafoneUK Never had such a bad experience porting my number! Number was supposed to port 10 days ago. It still hasn’t completed and I have ‘No Service.’ Customer service is appalling. When will I be able to use my number? Regretting having chosen your network.
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Miss E Wood
(@MissEWood1) reported
@VodafoneUK just been speaking to Jack from your upgrade team. Was about to settle on a new plan and the chat was disconnected. Can’t reconnect through TOBi. Can you help?
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Seani D’man
(@LoverSeani) reported
@VodafoneUK I’ve tried Voxi Live Chat, complaints 📞 & twitter for two days to submit a network issue that started after you closed a ‘fault’ thats has created speed issues since, I’ve uploaded pics to no avail, how can I submit a network fault when Voxi won’t do it for me?
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Wil Wellington
(@wilnotiam) reported
@VodafoneUK @bt_uk Maise, Vodafone is working fine. Issue is with @bt_uk.
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Somesh Maurya
(@MauryaSomesh) reported
@VodafoneUK I’m on roaming in India and the internet here is pretty ****. My Indian Vodafone works fine but U.K. number doesn’t
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Danial
(@danaqvi14) reported
@ilikeyournames @VodafoneUK They're actually trash, loyal customer and the only reward you get is poor connection
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🧡 Nouche Ndiaye 🇸🇳
(@NoucheNdiaye) reported
@EE your service is rather appalling. Charging a long-term customer £1.8/mn for either made or received calls when @VodafoneUK offers the same service at £1/mn (almost half the price)!!
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Seani D’man
(@LoverSeani) reported
@VOXI_UK @VodafoneUK And by the way the amount of time since 18th I spent on this with Live Chat & the coffee I drunk to stay awake till non peak 4am testing I expect a months Endless Data next month. Why isn’t there a Voda/Voxi assistance app for signal/speed/calls/texts issues=mass reporting...
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New trends
(@Trends94285389) reported
@VodafoneUK What ******** vi network my network not working at early morning 7.00am till now no network 4G not work not work 3g no internet... What problems with your customer care not support us..... I loss internet service many time i want money back now I u understand bad network vi....
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joseph langton
(@jnlangton) reported
@VodafoneUK your internet is so slow
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Seani D’man
(@LoverSeani) reported
@poojabangera @VodafoneUK For roaming sim replacement reasons you should manual force it to a roaming partner@in network search, it should work. Certainly I activated Voda AU payg sims online in other countries when roaming, it didn’t need to hit the Voda AU network first.
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ryan kelly-reno
(@rkellyreno) reported
winning the customer service/tech help game: - @AppleSupport - @VodafoneUK
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Jamie
(@JAYLB85) reported
@mccullough_john @VodafoneUK Cable mate, I don’t know if it’s my location etc but I never had a problem with my previous provider..
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Vinnie
(@Vinnie2010) reported
I thought you might have good news @VodafoneUK but to say that there might be movement by the 25/2/21 that would be 4 weeks with no service. Unacceptable
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Brown $ugar
(@ugar_) reported
@VodafoneUK WORST SERVICE EVEROur biggest mistake was joining Vodafone. We have experienced terrible broadband service since we joined and they are now refusing to allow us to cancel due to their incompetence. This has been the worst experience, we are taking this up with @Ofcom
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Nathan
(@NathanSmiler9) reported
@VodafoneUK Hi guys I’ve been Vodafone customer for around 15 years and today I’m due an upgrade. I’ve had a look at my options and they’re abit rubbish please can I receive some better options, as I’ve been a loyal customer. Thanks Nathan.
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Kay 💜
(@PinkWigless) reported
@VodafoneUK i missed some payments at the end of my contract at the beginning of last year, got moved onto pay as you go but now i don't know how to pay it as i can not see it on My Vodafone and live chat isn't helping, are you guys able to help?
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Danny Rizzo
(@dannyjrizzo) reported
@ThreeUKSupport This is no use. I want to speak with a manager and they just tell me they can’t as managers don’t speak to people on the phone. Never had issues with @VodafoneUK like this. I’ll be heading right back to them as soon as I can. I’ll never be using three again.
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clayton king
(@king_clayton) reported
@skytv @VodafoneUK moved from Vodafone broadband to sky broadband. I have had more internet issues with sky in one month compared to 5 years with Vodafone. If you are about to choose sky my advice is don’t go to sky - even pay for boost - no idea why
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Robert John Philpot
(@Robert_JPhilpot) reported
@VodafoneUK I'm sorry i entered my postcode it says my area is covered with no problems if problems outside my area are causing problems that page should also say problem otherwise how does it say signal is good... if so thats false information
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Bobby
(@PoetBoywonder) reported
@strutcakes @VodafoneUK I’d tour mobile is serving you, cancel and go on a rolling monthly my partner has a great iPhone he barely uses and pays £12 month for almost unlimited everything that’s money for you monthly
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Jim Mclauchlan
(@nonpcjim) reported
@VodafoneUK Shocking customer service as usual. Your solution to your free apple tv offer not working is to contact apple myself... This offer was a scam and you have done nothing to fix this situation. A shambles of a service
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Colin Knight
(@colin1951uk) reported
@VodafoneUK Could you please file a report on the transmitter for the SO50 5ps area. It keeps cutting out, something it’s been doing for about a week. I’m now using wi-fi to get a connection. I’m with Lebara UK who use your network but they can’t help, so I’m trying you directly.