Vodafone service status: outage reports and connection issues
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 23: Problems at Vodafone
Vodafone is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (64%)
- Phone (19%)
- Wi-fi (10%)
- Total Blackout (5%)
- TV (2%)
- E-mail (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Halifax, Crawley, London, Farnborough, Dublin, Birmingham, Sevenoaks, Exeter, Manchester, Newbury, Bradford, Derby, Chichester, Leeds, and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 32 minutes ago |
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Internet | 8 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Phone | 2 days ago |
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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RaphieB . (@KFRD_I) reported@JuliaHB1 @andyburnham great hope this means we can cancel @VodafoneUK early seeing as they have been supplying SIM cards to illegal migrant’s for free 😡
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iamrohansen (@Rohan10105) reported@VodafoneUK my home broadband is not working since morning . I am in BH12 2HW area . Any update when this will get fixed.
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Lebowski (@Lebowski_84) reported@djp4cm4n @VodafoneUK Binned them. No more vodaphone.. tbh the migrants will bin them when they realise they can’t get a signal anywhere in the uk.
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Feltham Bloke (@CallumSmithcs83) reported@ZiaYusufUK Thank you Zia also for all the paying customers can they have their bills free too? Or else surely cancel everyone @VodafoneUK make them bust
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One Million Sunsets (@Pickod) reported@ZiaYusufUK Some unelected gobshite with a fake title has just written to @VodafoneUK demanding to see the manager. You really can’t make this **** up can you ?
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Or Sassur (@Orsassur2) reported@VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.
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StGeorge (@Needitsobadly) reported@MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.
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||| PAUL ||| (@_AgainstMyWill) reported@cmwrawcliffe @ZiaYusufUK @VodafoneUK That would be fine with me. Almost everything about them is bad for humanity!
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Tim Bentham (@tim_bentham) reported@VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help
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Andy Poole (@andrewgpoole) reported@GBNEWS @Alexarmstrong @VodafoneUK is this true? Asking as a longstanding customer
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Chekeeuk (@chekeeuk) reported@FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!
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Dangerman (@unluckyclay1981) reported@VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)
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KateOnX 🇬🇧 (@K8onX) reported@Telegraph @VodafoneUK is this correct? I’m a customer of over 25 years, considering cancelling my contract with you.
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Plant a Tree 🇬🇧 🏴 🚜 🥩 (@EugeAMM) reported@VodafoneUK Leaving after years with you. Donating free SIM cards to undocumented migrants arriving illegally on small boats is where I draw the line. I’ll be taking my custom to a network that respects UK border control and the rule of law. #Vodafone #CancelVodafone
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Jeff Snowden (@joeysnowy136) reported@VodafoneUK my new broadband is so bad I can’t even get a clear chat through you chat bot. Every single day devices can’t connect to the internet. Very much regretting the change now
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Odette (@OdetteBougette) reported@VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!
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Matt of the Boats (@MattSmi78781885) reported@NileGardiner @VodafoneUK What is disgraceful about telling an UNELECTED NOBODY billionaire Gobshyte that they will not cancel their charitable support of vulnerable people.
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SendCake Films (@SendCakeFilms) reported@ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦
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Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported@Iromg I have a sim only with @lebara whose network provider is @VodafoneUK Just cancelled.
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Hywel Evans (@hywelsuchevans) reportedJust had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?
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CommonSensr (@CSensr81544) reportedAlready dumped @VodafoneUK I will not pay premium charges to support this action.
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Unhappy Customer 🤨 (@BeenDunOver) reported@Alexarmstrong @VodafoneUK if you are throwing around sim cards with free data, why can't you provide those who are currently homeless in the UK, those in data & network poverty UK? @10DowningStreet
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ReformYorkshire (@ReformYorkshire) reported@MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.
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StraightTalker50 (@talker50) reported@GBNEWS Well @VodafoneUK , has not a single person in your organisation taken any notice of how much the support for the RNLI has gone down because of helping the illegas, don't be surprised when you get the same response.
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Rogue One (@RogueOne18) reportedNow for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested
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RaphieB . (@KFRD_I) reported@VodafoneUK same here we will be giving notice to cancel !
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ShazzerMac3 (@ShazzerMac3) reportedHey @VodafoneUK why are you giving out free SIM cards to illegal immigrants. I’m a long standing customer and will be moving my account until you cease aiding abetting illegal immigrants into this country. Shame on you.
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Stephen B (@Stephen40141780) reported@VodafoneUK I’m a Vodafone customer with multiple contracts. Reports say Vodafone provided 2,500 SIMs with 6 months’ free data to Care4Calais, supporting migrants/asylum seekers. Is this true? If so, I’ll move my business and all my family’s Vodafone contracts. Please answer.
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Jarek (@jarekd) reportedSo got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???
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Catherine Rawcliffe (@cmwrawcliffe) reported@_AgainstMyWill @ZiaYusufUK @VodafoneUK I guess youre going to have to get used to life without a mobile phone then. All UK mobile network providers have similar charity schemes.