Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Cardiff, Hamilton, Wandsworth, Midhurst, Tullamore, Bedford, Chelmsford, Bromley, Basingstoke, Ilkeston, Liverpool, Glasgow, London, Birmingham and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Hamilton |
Internet | |
| Cardiff |
TV | |
| Wandsworth |
Phone | |
| Midhurst |
TV | |
 Tullamore |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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shelley pickering
(@shellp84) reported
@VodafoneUK seriously getting cheesed off with your offshore agents now. Several times I’ve contacted your customer services to get a pack sent out for my old phone to be returned and yet nearly 6 months later I’m still getting nowhere. Broken promises and paying out more for a
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Mark Walters
(@MarkWal13569046) reported
@VodafoneUK do you know that there is 4 mobile minium from your network that are being used by scammers to steel money from UK residents the numbers are below 07776380946 07776380522 07776470961 07776380623
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Jake Blanchard
(@Jake__Blanchard) reported
Hi @VodafoneUK please can you tell me why I'm paying for a service im not receiving. My mobile data has not been working since yesterday lunchtime but others on Vodafone have data. What's the issue??
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Alastair Parr
(@parrali) reported
@VodafoneUK is there a major outage on the home broadband?
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jayDawg
(@jayDawg72682453) reported
@VodafoneUK Dear Vodafone do you think @Google will resolve the issue with @Huawei so that we can get back there services?
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Gajanan Rajurwar
(@Grajurwar87) reported
@ViCustomerCare Poor network, service and Fraud company. Cheating with customers money. @VodaIdea_NEWS @VodafoneUK
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MicaelaMac
(@MicaelaMac) reported
@VodafoneUK @RevereSport You won’t get anywhere with any customer service agents, they will only make matters worse they have my issue and accounts so messed up and nobody can fix it without making it worse. I don’t know what account. They owe me money
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Thomas Goodhew
(@SirHippo77) reported
@VodafoneUK I rang 191 and followed the steps to speak to someone about moving address and they said they would ring back three times and I still haven’t gotten that phone call, I am not satisfied with the service I have received thus far.
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StarscreamUK
(@StarscreamUK) reported
So my Samsung S21 Ultra is "missing"...... not delivered..... spent the last 45 minutes in the "help" with @VodafoneUK. transferred twice to the correct department, only to be told wrong department..... I've seen the "Please do not close this session" message so many times :'(
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Richard Gilbert
(@GilbertJRF) reported
@VodafoneUK how are you supposed to get assistance when broadband is poor and keeps dropping and mobile signal unstable to use WiFi. TOBI keeps timing due to above 🤔🤔
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Mike Seex
(@mikeseex) reported
@VodafoneUK Sorry, should add I am using my mobile data and hot-spot instead but data is running low and it may be another week or so until my broadband issues are resolved.
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LndnGuy
(@LndnGuy) reported
@VodafoneUK No/weak 4G signal in London Hackney area post code E9/E8 for more than 10 days. When is this going to be fixed?
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Tim Watkins Esq.©️
(@tim_watkins68) reported
@VodafoneUK your network service in W8 4PU is again non existent. You’ve promised over months this would be sorted. FFS get it sorted then
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sungrad
(@sungrad) reported
@VodafoneUK Thanks Liam, I managed to get through to support eventually and they helped me change the DNS settings to point to Google's servers instead. All working now! Cheers 👍
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Mike Seex
(@mikeseex) reported
@VodafoneUK Bought Samsung galaxy tab 6a on contract around 3 years ago. Came with a sim but never used it. contract now cancelled. Do you know if the device is likely to be locked? If so can I get NUC code? Website suggests it would have needed to be used for at least 30 days.
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North_al
(@AlanDou14014940) reported
@VodafoneUK - All three vodafone phones in our house have zero signal. Is there an issue in FK14 7ET?
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Vintage Allen
(@Vintage_Allen) reported
@VodafoneUK it would appear that the BRAND NEW Sony has to be returned to Sony! I am less than impressed and would like to raise a formal complaint
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Kiel Walker
(@Kiel_Walker) reported
@VodafoneUK Hi Brad I’ve sent you a DM, I’m pretty fed up of this services, wish I’ve never transferred you to the new property, as there been far too many mistakes
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Doogie
(@Doogie_Dave) reported
@VodafoneUK I would like to log in to my vodafone account so that I can cancel my contract. Can't log in though as it keeps saying internal server error
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Francesca Quine
(@FQuine) reported
@VodafoneUK trying to pay bill - website not working, auto phone line not working, huge wait to speak to someone - would you like your money? Just wondering!
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Parrish
(@invest2freedom) reported
@VodafoneUK I’ve entered for years and never one a thing. I’ve been with Vodafone for ever. Has anyone ever won anything through this ?
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Jay
(@officialJayD11) reported
@VodafoneUK have to be one of the worst networks right now. These guys have had maintenance issues now for 3 months. How can you expect people to pay for their contracts when the service isn’t being fulfilled.
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Lydia
(@LydiaM87) reported
@VodafoneUK any issues in Cardiff today? Emails won’t load (although I get the notification) and browser can’t open any pages - 2 bars of signal fluctuating 😫 #helpneeded
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Emma Lawrence
(@MrsL3) reported
@VodafoneUK this is now the 3rd day with no signal on RG2 9. Your status checker says some disruption due to works but nothing for 3 days is unacceptable in a world where we are all wfh. My work is affected & we are the lifeline for my elderly in-laws who can’t call. #arborfield
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Gareth O’Hare
(@GarethOHare3) reported
@Emancipation29 @VodafoneUK It all comes down to who services your postcode, how far away you are from the exchange etc. I’m moving from John Lewis to vodaphone ask me in a month or two if it’s a good idea or not.
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Jason Walsh
(@JasonTheSilence) reported
Just looked into my credit score properly, I'm so mad. @VodafoneUK left my settled mobile contract account open for SEVEN YEARS after my YEAR LONG contract was finished. Oh, and they also never refunded me the £61 they kept taking out of my account after canceling my contract..
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Andrew
(@andgethen) reported
@officialJayD11 @VodafoneUK I completely agree, i made a big mistake moving to them, literally from day 1 i had issues. now this morning no internet and system advises by 7pm on the 26th, this is unacceptable when adults and kids are all working from home.
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Liz Sims
(@LilibetB) reported
@VodafoneUK My 86 year old Dad has had his PAYG changed without his agreement to PAYG1 which means he’s charged £1 for the one text he may send per day. Not acceptable! How can I help him get back his PAYG as it was?
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Pkumar
(@drpkmr) reported
@VodafoneUK After almost 3 weeks tweeting to and fro, still not resolved. What a disappointing “service”
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Laura Galbraith
(@nuttytigger2009) reported
@VodafoneUK hi my phone isn't sending texts. All other functions are working. Is there a problem? Thanks