Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Coleraine, London, Hammersmith, Manchester, Hampstead, Chatham, Alcester, Fleet, Northampton, Hackney, St Albans, Broadstairs, City of London, Barnet and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Coleraine |
Phone | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
||
| Manchester |
Phone | |
| London |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Shane
(@shanerice1987) reported
@VodafoneUK are there issues with internet in the DE11 area? I can connect to the router but after that I can’t connect to the internet. Tried all the troubleshooting options and your bot is useless if you deviate from its script.
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Top Dog Ahsan
(@TopDogAhsan) reported
@BilloFNBR @VodafoneUK hey I’m having issues with my internet, are you able to help me or is there a website I can go to?
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nicola waite
(@nicolawaite9) reported
@VodafoneUK I need help. Urgent help
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nicola waite
(@nicolawaite9) reported
@VodafoneUK Why tell@me you can help then leave me
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Mpmrsm
(@mpmrsm) reported
@VodafoneUK Great initiative. However, how about improving the current service to existing customers. Over the past 4 months the quality of your network has drastically declined especially in London. Where once I had full bars I now have 1-2 if I’m lucky. @EE here I come.
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nicola waite
(@nicolawaite9) reported
@Simon16552084 @VodafoneGroup @VodafoneUK Thanks simon. Problem is they are now telling me someon has claimed on our insurance it’s a joke they are a joke. Over 20 hours I e been in the branch it’s so unfair.
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Commander Logistix
(@CMDR_LOGI) reported
@VodafoneUK your customer service is appalling, cannot speak to some and when I do I believe I'm told what I want to hear to get rid of me
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Margaret's Communist Plant
(@MargaretsPlant) reported
@VodafoneUK Yeah it is an everyday essential. And that's why it's an issue that ours is down atm. Please fix it @VodafoneUK
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millsey.
(@lulaamillss) reported
@VodafoneUK are there issues using the MyVodafone app today? 🧐🧐🧐
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nicola waite
(@nicolawaite9) reported
@VodafoneUK I need your help. You have blackisted my two phones and now say that it’s because they have been paid out on insurance. Not by us we need fraud and the police and Vodaphone to help us. I can’t contact anyone to get this sorted. Help us this is desp
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nailaaax_
(@nailaaax1) reported
@VodafoneUK My service acting up so bad and I don’t know why.. when normally it works fine but today it isn’t.
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DennisThynne
(@DennisThynne) reported
@VodafoneUK were supposed to be installing broadband tomorrow. At this late stage they say they can't come. This after me swapping shifts to accommodate this. What would you do if this is the level of customer service at the start? #ShouldIStayorShouldIGo
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DennisThynne
(@DennisThynne) reported
@VodafoneUK Already been on the chat and rang. Just wanted the world of Twitter to know just how bad your service is so others won't make the same mistake. Waiting for weeks for an appointment to be told last minute we have to wait another week when once again I'm supposed to be on shift.
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Andy
(@AndySCaulfield) reported
@VodafoneUK can you maybe look into the service of my contract. For weeks now o get no internet. It says no connection or it’s woefully slow. Did a speed check an it didn’t register. I pay £70 a month with ‘unlimited’ data allowance yet can’t access a thing due to my slow speed!
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★彡 Charles Martel 732 彡★
(@charlesmartelfr) reported
@VodafoneUK You really want to help? Lower your tariffs!!
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nicola waite
(@nicolawaite9) reported
Vodaphone I’m still needing the help @VodafoneUK By ignoring me you are leaving me wide open to scammers Insirance fraud and not alllowing me to assist the police with their enquiries. Stop ignoring me and help me
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♏️
(@waysclairedof) reported
@VodafoneUK Hi I’ve been charged twice for my phone bill this month? You’ve taken two payments just 7 days apart. Can you help?
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surya prakash
(@suryaprakash747) reported
@VodafoneGroup @Vodacom @VodafoneUK One of the worst customer service by Vodafone India I have been requesting for shift of circlfrom Guj circle to AP circle as I am now transfer to AP. The local Vodafone store advise me to personally go to Guj for that. So rediculous And harassm
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Jessica Lonsdale
(@jessicalou6) reported
@VodafoneUK how am I supposed to discuss remaining as a long-standing customer and potentially upgrading if you only get referred to the online chat robots who aren’t helpful every time you call!?
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Emma
(@EmmaS_1989) reported
@VodafoneUK Hi! I upgraded and sent the form via email for the NHS discount, but this hasn’t been acknowledged and doesn’t show on my account. Can you help?
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Carter
(@C4ter35) reported
@VodafoneUK You have the absolute worst data coverage I've ever experienced. I drive around the country and my work phone on O2 constantly has 4g whilst mine just has H+ at best and even when it says I have 4g it hardly works. Can't wait until my deal is over
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nicola waite
(@nicolawaite9) reported
@VodafoneUK Thanks very much for nothing. For When I do expose this absolute lack of customer care someone is going to be seriously interested. This Twitter resolve doesn’t work the branch doesn’t work call centre doesn’t work. I’m left with two phones blacklisted by you for no reason.
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Vince
(@VModifiedMind) reported
I wonder if anyone else has noticed that on @VodafoneUK you can’t keep an L2TP session open indefinitely because within hours to a day or two it will always drop them - don’t see same behaviour on (for example) @ThreeUK which won’t drop them until you actually lose signal.
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TruthfulTeacher
(@TruthfulLeaders) reported
@VodafoneUK I cannot re set my direct debit on my Vodafone as it NEVER works. Says Error every time ffs. How am I supposed to do this without spending my life on the phone.
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nicola waite
(@nicolawaite9) reported
@VodafoneUK I was talking to tom. He abandoned me in a really terrible time. It’s really not acceptable what you have done to us.
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Cyberoo
(@Cyberoo2) reported
The usual crap customer service from @VodafoneUK nothing changed with them. Can’t speak to anyone or they put you on hold then every time they cut you off.
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Grapeape 🏴🇬🇧
(@maraboustork1) reported
@VodafoneUK Everyday essential except between 21:00 and 21:30, when the router resets itself and all connection is lost. Every night, without fail lol
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Commander Logistix
(@CMDR_LOGI) reported
@VodafoneUK I have tried 3 times in 2 weeks to get to speak to some on 191 it either text message back or go online it's bad
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AOS Tre
(@Trefnr) reported
@BilloFNBR @VodafoneUK hey I’m having issues with my internet, are you able to help me or is there a website I can go to?
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DennisThynne
(@DennisThynne) reported
@VodafoneUK I'm not holding my breath, my experience is companies bend over backwards at the start to get your business & it goes down hill from then. You've started at the bottom of the hill haven't you, I expect we'll be below ground eventually. Give over with the emojis not professional.