Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 02/02/2026 04:40

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Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Newport, Basingstoke, Whitchurch, Harringay, Hackney, Coventry, Northampton, Birmingham, Guildford, Slough, Halifax, Newham, Paddington and Worthing.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomNewport Internet
United KingdomLondon Total Blackout
United KingdomBasingstoke Internet
United KingdomWhitchurch Internet
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • sscaldwell suzanne scaldwell (@sscaldwell) reported

    @VodafoneUK Yes I reset it several times and reinserted the SIM card, It coincided with the social media outage when it all came back on I could start to txt again.

  • DanGee_1994 Danny Grinham ♌️ (@DanGee_1994) reported

    @VodafoneUK once again showing how crap their phone lines are. Sat on hold for 20-30 mins only for the line to be randomly cut off. Attempt 2 coming up....

  • NornIronMan Jon (@NornIronMan) reported

    @VodafoneUK Hi. I’m on 10.22.1 but it seems to have sorted itself out, around the same time as the end of the outage of the other major sites that were down last night. Vodafone IE reported problems too 🧐

  • Yelsel73226535 Yelsel (@Yelsel73226535) reported

    @VodafoneUK Not sure if it’s the phone or network 🥲

  • miso10102 miso1010 (@miso10102) reported

    I get that fb,insta and whatsapp is running now but why is vodofone down instead?? #Vodafonedown @VodafoneUK ahhhhhhh

  • lovevibe2 jennifer spearman (@lovevibe2) reported

    @VodafoneUK can someone PLEASE check your DM's? I need help with my phone and first contacted you several days ago.

  • Stephan64568391 Stephanie (@Stephan64568391) reported

    @VodafoneUK Hi Danny, I have already sent numerous DMs and no one seems to understand the issue and no one is willing to help.

  • TheRealAdam1999 Adam Willis 🅙 (@TheRealAdam1999) reported

    @VodafoneUK It’s been 24 hours and it’s still down

  • MandyHenryMedia Mandy Henry (@MandyHenryMedia) reported

    @VodafoneUK Back to my original point - I just got another no voicemail messages. I don’t get the option on 121 of turning the messages off, only selecting them. Help 🙄

  • Greg__Phillips Greg (@Greg__Phillips) reported

    @VodafoneUK It was just last night during the outage, seems ok again now. Thanks.

  • OwennFifaa Owen (@OwennFifaa) reported

    @CR_bcfc @VodafoneUK Awful… is your box white like it’s working too ?

  • _644__ Bala-step-qardaş (@_644__) reported

    @VodafoneUK fix your ***ing mobile app. My bundle has ran out. And then I found out I’ve been signed out of app for no reason

  • tc1415 Benjamin Lewis (@tc1415) reported

    Hi @VodafoneUK, now, I know this is a really radical idea, but is there any chance you could connect the broadband I've paid for? I really want to be able to WFH again, what with the whole still lingering emergency...

  • pelliott_assoc P.Elliott Associates (@pelliott_assoc) reported

    @VodafoneUK what do I have to do to get the Spend Manager removed from my Business phone and the block removed!!?? What is the Technical problem??🙈🙈

  • AlanCopeland2 Alan Copeland (@AlanCopeland2) reported

    @VodafoneUK my credit score is showing 2 missed payments incorrectly. Can I speak to someone in person. Online help not much help.

  • DavidSweetland David Sweetland (@DavidSweetland) reported

    @VodafoneUK Thanks but someone is already due to call me today as I missed 2 calls yesterday from you guys. The fact you voluntarily reduced my bill because you can't match the service I'm supposed to have speaks volumes!

  • Birselmccaleb BirselMcCaleb (@Birselmccaleb) reported

    @VodafoneUK are you having issues as my mobile data is so slow. Not happy when I am spending almost £50pm and have poor connection

  • CR_bcfc cons imo (@CR_bcfc) reported

    @VodafoneUK Any reason why me WiFi is down ??

  • Decrementis1 Decrementis (@Decrementis1) reported

    @VodafoneUK Yes ty. Odd that both lines went down to a similar hardware issue considering they're both different makes

  • OwennFifaa Owen (@OwennFifaa) reported

    @CR_bcfc @VodafoneUK Got the same problem.. is yours working yet

  • Motty123456 Steve (@Motty123456) reported

    @O2 just arrived in your empty shop to be told I'm 20th in a vitual queue...never mind I was treated properly by @VodafoneUK so moved to them.

  • jennings_o Oliver Jennings (@jennings_o) reported

    @VodafoneUK Can anyone explain to my why my service/coverage in the Barnet area is so poor and has gotten worse over the last month or so? #Vodafone

  • BobbiTony_ Bobbi Tony (@BobbiTony_) reported

    @zoe_moran07 @VodafoneUK Mine is also down it wasn’t working at all yesterday and still isn’t today…

  • lilym326 🇦🇺lilym326 🦘🐨 💜⚓️🐯 (@lilym326) reported

    @Stephan64568391 @VodafoneUK I’m in Oz and I had no service for over 24 hrs. Same as you, couldn’t contact anyone at Vdf. Not happy and I’m giving them the flick. It’s not the 1st time it’s happened. Not good enough. Bye 👋 Vodafone.

  • mirga_k Kamil Mirga (@mirga_k) reported

    How @VodafoneUK is still in business I’ll never know. Customer service 1/10

  • prashantsaurav9 Mr_joker (@prashantsaurav9) reported

    @VodafoneUK It does not work I try (Call forwarding connections problem or invalid mmi ) Seen in display what can I do

  • jennings_o Oliver Jennings (@jennings_o) reported

    @VodafoneUK Can anyone explain to me why the service/coverage in Barnet is getting worse? This has been going on for roughly a month and over the last couple of days it’s been pretty much non existent! #Vodafone #Vodafonedown

  • vilamassage vilamassage (Annabel South) (@vilamassage) reported

    @VodafoneUK my usage hasn’t been updated. Feel like I’m being bullied into upping my package as I haven’t upgraded my phone! Can’t complain to anyone as no one answers and the online complaints page is unavailable. Really unsatisfied LONG standing customer.

  • WendyMa99504084 Wendy Mansfield (@WendyMa99504084) reported

    @VodafoneUK My friend hasn’t had any data for a week and yesterday the whole network seemed to be down but I coudnt get any response from Vodafone and never can. He lives in Horsham, Surrey. His name is Dave Grover and his number is 07768373112

  • EmmaOohLaLa Emmie❤️🌹 (@EmmaOohLaLa) reported from Woodhall Spa, England

    @VodafoneUK hi is there any update regarding the status of the network? I’ve not got any signal or internet