Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Sevenoaks, Hammersmith, London, Athy, Dublin, Liverpool, City of Westminster, Edinburgh, Batley, Luton, Portsmouth, Birmingham, Glasgow, Croydon and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
Phone | |
| Hammersmith |
Wi-fi | |
| London |
Phone | |
 Athy |
Phone | |
| Dublin |
Internet | |
| Liverpool |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Holly Barnes
(@hollybarnes92) reported
Literally the worst company I have ever dealt with and the advisors are the most unhelpful rude staff, hour of my life wasted!!! I’m not even a customer anymore and they are causing me agg 🤬🤬🤬 @VodafoneUK
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Samy Heath
(@SamyHeath1993) reported
@VodafoneUK I want a refund. 3 days so far of on/off internet connection is ridiculous and I'm guessing it's only going to keep happening. This is appalling and disgusting. I'm a loyal customer and pay on time every month.
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Matthew Wright
(@MatthewW191) reported
@VodafoneUK Trying to sign my sister up to My Vodaphone but it seems to be down. ETA on when it's back up?????
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Neil manning
(@neilmanning100) reported
@VodafoneUK are there any issues with the app/website. Trying to upgrade but the phones won't load up. Very frustrating
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Samy Heath
(@SamyHeath1993) reported
@VodafoneUK are rude, evil people
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Samy Heath
(@SamyHeath1993) reported
@VodafoneUK hang up when you call them. Rude people and really bad service.
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Ryan Bentley
(@RyanBen01523221) reported
@VodafoneUK please can you help me I’m finding it hard to pay my contract is there anything you can do thanks
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Quentin Brown
(@QuentinPBrown) reported
@VodafoneUK Why has there been no signal at ky12 for 2 days now? Phone or internet. Even though your website claims it's fine. Not my phone either as it works elsewhere.
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S
(@S89491329) reported
@VodafoneUK Avoid Avoid Avoid Worst Customer Services!
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Swanny
(@swanny) reported
@VodafoneUK this disruption isn’t ok. Not only do we have no phone signal, we have no internet either. My husband & I are unable to work from home and you guys seem to think it’s ok for me to continue paying you for a service we aren’t receiving! Can’t even call to complain!
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𝐀
(@AbdiwahidAwes) reported
@VodafoneUK My data is unbelievably slow
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Mark Vince
(@basenote66) reported
@VodafoneUK I’m getting quite bored with having no useable phone signal near where I live. I’m in IG7 not on the moon!
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S
(@SirThankalot) reported
@Ofcom Hi I would like to lodge a complaint about my poor experience with @VodafoneUK how do I pursue?
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Wattz
(@Officialwattz) reported
@VodafoneUK I'm trying to make a payment and cannot do this on the app or by calling up as it says everyone's busy. Can't sign in online as it says mantinence work.. im only trying to pay ya lol
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Jack Lawrence
(@_JacksJournal) reported
Anyone else having issues with making calls right now on @VodafoneUK #vodaphone
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Julie Vuolo 💙
(@JulieVuolo) reported
@Jim_C_Wells @VodafoneUK Very funny Jim! I hate to admit defeat but have just terminated the chat having been on for 2 hours 20 minutes, 'spoken' to four different departments and still not resolved the issue. Off for a lie down. Jeez.
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𝓕𝓻𝓪𝓷𝓴 𝓐𝓷𝓽𝓲𝓯𝓪 🇮🇪
(@FrankOKelly) reported
@VodafoneUK With such a terrible service, you could at least hire enough people to answer the phone.
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Atul Soni
(@Atul9312manit) reported
@VodaIdea_NEWS network problem at my location @VodafoneUK
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Samy Heath
(@SamyHeath1993) reported
Here's another reminder NOT to go to @VodafoneUK terrible service and can never get through to them. Disgusting way to treat a loyal customer.
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Samy Heath
(@heath_samy) reported
@VodafoneUK just hang up when you try calling
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Vodafone Help and Support
(@UKVodafoneHelp) reported
@cciechaz @VodafoneUK Maybe you should try using your initiative and figure out the issue yourself -Chris
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Max Headroom
(@archermav) reported
@VodafoneUK oh my, only my first day of your customer service. I'm already bitterly regretting my decision to buy from you. Just about to enter a second hour waiting on the phone for you to sort something I assumed was simple.
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Samy Heath
(@SamyHeath1993) reported
Yet another day of bad service and connection from @VodafoneUK 🙄
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RebeccaLouise Farrow
(@MissBexxxy) reported
@VodafoneUK hi is there an issue in OX12 9 area? Keeps dropping out since this morning was fine yesterday.
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Lee Starr-Elliott
(@StarrElliott) reported
from
Bristol, England
@VodafoneUK @VodafoneGroup I congratulate you on your push to become greener however the biggest pollutant from your industry is tech waste!! Maybe instead of deals for upgrades you push deals for continuing to use current phones unless broken this will potentially halve waste
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adjuto
(@adjuto3) reported
@VodafoneUK Thanks, I am existing mobile customer who followed link to join up with broadband but can find any confirmation email yet
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Neil Jenkins
(@jenks192) reported
@VodafoneUK after 20 yrs with you & 4 numbers on my account, I’ve tried to call to make a change & given up 3 times due to the wait. Finally get through & agent couldn’t help, gave me number to request PAC code only to get text back to say I need to call u #badcustomerservice
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Gavriel Hollander
(@Gavhollander) reported
The customer service @VodafoneUK is almost comically bad. Like they've deliberately designed a system as a situationalist play about the dangers of an overly automated world.
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Italo Scott
(@ItaloScott1) reported
Anyone have any experience of @WeGift @VodafoneUK incentives? I switched Broadband to Vodafone at the start of 2021. Part of the deal was that I'd get a £100 Amazon gift card. I'm still waiting despite numerous contacts with both WeGift and Vodafone. Vodafone unwilling to help.
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Kasimiira Kontio
(@kkasimiira) reported
@VodafoneUK @DPDgroup_news I ordered a new phone and the advisor who put through the order has got an entirely wrong address on it! Now the delivery guy is trying to deliver it to the wrong address. Please help ASAP!