Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Enfield Town, Hackney, Derby, Bristol, Oldbury, Paddington, City of London, Warrington, Waltham Forest, Normanton, Halifax, Sowerby Bridge, Glasgow and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Enfield Town |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| Derby |
Phone | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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theo_digital
(@theo_digital) reported
from
Sittingbourne, England
@VodafoneUK I was talking about customer service. Was told there would be 1/2 hr wait - and it was at least that. In the #O2 next door I get served fast.
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Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation
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Barry Rose
(@baz1536) reported
from
Huddersfield, England
@VodafoneUK Still nothing @VodafoneUK 140 days later. What a waste of time your network is.
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Daniel Newton
(@IsaacNewtonF1) reported
from
Barwick in Elmet and Scholes, England
@VodafoneUK your broadband has been intermittent all morning and pretty crap this last month. Initially I thought your router was playing up so swapped it. Its now crap again so not the router. Can you quiz openreach and ask if they are working in the area, this is pretty shitty.
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// Tara //
(@immabeahippo) reported
from
Swansea, Wales
@VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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Gillymint 🌊
(@gillypea1978) reported
from
Liverpool, England
@Lucyferrr @VodafoneUK @AmazonUK Vodafone are Satan's network.
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Jack
(@Jacklnspace) reported
from
Salford, England
@VodafoneUK @LewisHamilton I’d rather see big Dave from down the road doing this, not some millionaire celebrity
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@Ofcom please help. @VodafoneUK have been useless
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Hugh Jarsol 🏴 🏊♂️🚴🏼♂️🏃🏼♂️🌱
(@aweedramortwo) reported
from
Elgin, Scotland
@VodafoneUK waited in all day yesterday(lost a days holiday)for the engineer to arrive to fix my broadband, was assured on 2 separate support chats during the day on the #vodafone website he was coming, needless to say no one showed up #Vodafone #shitservice
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ომῆძყ
(@Dippedflake) reported
from
Warrington, England
@VodafoneUK @ThePhilPowell Hi I’ve no signal either
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derek arnell
(@derekarnell) reported
from
Norton, England
@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
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John Coles
(@johncoles) reported
from
Bury, England
@christopherw @VodafoneUK Yeah, I moved from three and I’ve never been happier 😂
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SteveM
(@stevemills_work) reported
from
Poplar, England
@VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice
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kevin martin
(@seatedskydiver) reported
from
Leeds, England
@VodafoneUK sending SMS MESSAGES out at 03.04am absolute joke thanks for the wake up text not.. disgruntled customer of 15 years 😫😫😫
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Jamie Lewis Rennie
(@JROfficialUK) reported
from
Leicestershire, England
@VodafoneUK I need help... Your ignoring me 😭
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John Pennington
(@diygolf) reported
from
Runcorn, England
@highwaylass @VodafoneUK The only place I got a signal with them was at the mother in laws 😱😱😳😳👎👎👎
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Nicola Hergest
(@NicolaHergest) reported
from
Dartford, England
2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
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Brogan Rogan Trevino
(@BroganRoganTrev) reported
from
Glasgow, Scotland
@VodafoneUK Enjoy being billed repeatedly for services you cancelled months ago, and enjoy listening to a recorded tune for hours on end while you try to get this remedied abs make a complaint. Vodafone - more than just useless!
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Daren Taylor
(@PokerDaz9) reported
from
Winfrith Newburgh, England
@VodafoneUK certainly do have the worst customer service...I barely get a signal anymore at home and they won’t reactivate my sure signal box!!!
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Sharon McFadyen
(@SharonMcfadyen) reported
from
Motherwell, Scotland
@VodafoneUK customer service for your company is a joke honestly
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Erín Lyons
(@erinxlyons) reported
from
Woodley, England
AND ANOTHER THING! I rang @VodafoneUK customer complaint line and the woman basically said theres nothing she could do but then before we hang up she says “congratulations on your new phone though”.. I HAVENT GOT A NEW PHONE YET CAUSE YE WOULDNT HAND IT OVER BABES 😂😂😂😂
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Derek Russell
(@jerseyrussell1) reported
from
York, England
@VodafoneUK @Lord_Sugar Perhaps he can’t afford upgrade🤫 I’ll chip in a coin or two poor soul
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Angela Paull with a double L
(@angep1969) reported
from
Clanfield, England
@VodafoneUK #VeryMeRewards I'd treat @FastGeraint
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anthony heaney
(@mancoutd99) reported
from
St Helens, England
@markbartram1 @VodafoneUK Obviously I’ve not hence the tweet. Not only did you give my number and account information to someone else and provide me with no service for over 2 weeks you can’t even have the decency to get back in contact with me. Talk about data protection and privacy!
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gjm
(@Teefo1999) reported
from
Belfast, Northern Ireland
I wish these @VodafoneUK promoted @LewisHamilton tweets would get ******** off my Twitter feed. #noneed
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Daren Taylor
(@PokerDaz9) reported
from
Winfrith Newburgh, England
@VodafoneUK So much for your caring! I sent a DM with my details as you requested and nobody contacted me!! @WhichUK you are correct...Vodafone are by far the worst at customer service and network reliability 🙄 #OfCom @Ofcom