Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (65%)
- Phone (16%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (0%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Brighton, Batley, Hammersmith, Manchester, Ferndale, Yeovil, Birmingham, Enfield, Newcastle upon Tyne, Tewkesbury, Dublin, Barry, Colchester, and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 1 day ago |
|
Brighton
|
Phone | 2 days ago |
|
Batley
|
Internet | 3 days ago |
|
Hammersmith
|
Internet | 3 days ago |
|
Manchester
|
Internet | 4 days ago |
|
London
|
Internet | 5 days ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ravinder Sangha (@Varntvar) reported@MichelleBeckett @SkyUK @VodafoneUK Made the mistake of signing up to VM, didn't provide the agreed product at the agreed price, when I contacted them they 'upgraded' my product to the agreed one and doubled the price. Apparently they did this regularly. Cancelled at end of contract, never used any VM product since
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Nicolas Granatino🌻 (@ngranati) reported@VodafoneUK can you please DM me for customer service
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Alan Moore 🇪🇺 🇬🇧 (@alanmoore4816) reported@MichelleBeckett @SkyUK @VodafoneUK I finally left virgin as trying to contact was literally like going around in circles (constantly), it was extremely poor and exceptionally bad service.
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It's just Paul (@doingalrighty) reported@Srooney67 @AJRAllModCons @VodafoneUK Stick to football, Sean. You know **** all about that either but nobody cares
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Wendydyson 💜 (@Wendydyson8) reported@VodafoneUK very disappointed with lack of care/service to mum . Power of attorney means nothing apparently.Her phone is broken.Had to cancel her contract as been on phone over 50 mins as mum doesn’t know her code.She has memory problems hence I’m power of attorney. #complaint
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FourSaints (@Parishof4Saints) reportedWe're out of contract (broadband) with @BT. They quoted £167+VAT for two lines into our church site. @VodafoneUK less than half that so we went with them (and v pleased with the service). However, can't fault BT for being VERY (too) persistent in trying to win us back.
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Jane Skudder (@janeskuds) reported@MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...
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🅿️ (@BigBadP) reported@coveragechecker @VodafoneUK Kilburn area. I find Vodafone has poor coverage in a lot of areas around London.
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Prudence (@Maria_Alfie39) reported@VodafoneUK Can ANYONE in Vodafone that can assist without me having to explain my issues 100 times to people that just don’t understand?
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UniversalWifeOfStrawberryBlossom (@WifeBlossom) reported@MichelleBeckett @SkyUK @VodafoneUK When my husband died I tried to speak to Three to cancel his mobile plan. They insisted they would only speak to the account holder. I told them I hoped they had a very good psychic medium on hand. I was also told by his car insurance co that they didn't consider me next of kin?!
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Bob Dobolina (@Bobdobolina10) reported@VodafoneUK Hi, my router has stopped working, please can you get in touch in order to help / repair?
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Joey ap Joey (@FarmerJoeShow) reported@VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎
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Tokyo Trader Legal and Investment (@offshorelegal99) reported@MichelleBeckett @SkyUK @VodafoneUK Thats appalling they can if they wanted to ...this company have recently been fined by Ofcom for horrendous customer failings so do esculate your complaint higher...im sorry to hear about your beloved dads passing....
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Anaya Khan (@AnayaKh79843612) reported@MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.
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Charles_voice_mail (@Charlesvoicema1) reported@MichelleBeckett @SkyUK @VodafoneUK It's at times like these that you find out what Customer Service really means and who actually has it. Good on you for calling them out...
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sue leach (@LeachSie) reported@MichelleBeckett @SkyUK @VodafoneUK Hope you dont have mobile with them- when my late husband died we tried to cancel hus mobile account and get back the £50 credit i had put on account so he could ring people from hospice - they insisted on talking to account holder even after we sent screem shot death certificate
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P-Man (@pmiddy78) reportedBeen a @VodafoneUK customer for 26 years, they have a network in the USA, yet they want me to pay £350 for us to use our phones when we are on holiday! @O2 do you want a loyal customer? What can you do for me?
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Neil Weatherall (@neil_j_w) reported@AJRAllModCons @VodafoneUK We found the credit agencies most help in how to speak to the culprits. E had issues with O2 and they were less useful than 20 mins on with Experian etc
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left blank (@leftblank111) reported@AJRAllModCons @VodafoneUK Terrible company. I closed a buisness accou t with them and it took 9 months of chasing to have the account classed as closed on my credit file!!
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Jonny Elwyn (@jonnyelwyn) reported@VodafoneUK Your website is the worst. You've got a circular trap - Create an account funnels you to download the app - you can't login to the app, so you try to create an account which takes you to download the app. Your AI bot is the worst too. Hire some humans to help people
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Philip’s Truth™ (@PhilipsTruthTM) reported@Ronald_McBurger @AJRAllModCons @VodafoneUK In comparison, EE customer service is genuinely world class
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Bobby D (@RobertG79908618) reported@popcorn_amazing @AJRAllModCons @VodafoneUK Yes when I had an issue over a £100 debt that was 10 years old i emailed this chap and they wrote it off. Its the only way
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Dan Goodman (@dangoodman101) reported@MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless
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Ronald McBurger (@Ronald_McBurger) reported@AJRAllModCons @VodafoneUK You're out of luck. Vodafone customer service is as bad as it gets. If you're lucky enough to get through to a person, it'll be an Indian who can barely understand what you're saying, & they won't complete whatever task is needed to fix your problem.
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Sera (@Sarah234132) reported@VodafoneUK Please can you help me? 5th time I've asked.
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Mark Murphy (@MarkMurphymmm) reported@Srooney67 @AJRAllModCons @VodafoneUK Only check your credit rating or black list if you find a problem
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Zaphod Beeblebrox (@Zaphod2042) reported@BeakerBate @VodafoneUK Had a phone call cut out about five minutes before you tweeted this... I am on the top of a hill, with about four transmitters near me.
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Stella's Anorak (@FairChaseStella) reportedHey @VodafoneUK, why are your networks aggressively throttling/dropping UDP packets today? Can't even maintain a basic secure connection without the network completely freezing and flatlining. Fix your routing tables or local mast congestion. Sick of paying for bricked connection
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MMAManiacz (@mmamaniacz) reported@AJRAllModCons @VodafoneUK For example. Egypt: i have cx wants upgrade and new phone. Me: ok pass through. Hi how can i help… Cx: Rarrrrw rarrrrw rarrrrw ******* fuming complaint( not my department, usually the department needed where came from)have to pass back to egypt AND there arsey try not to take it
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Ashleigh Bowes (@y21aab) reported@AJRAllModCons @VodafoneUK Did the same to me. Will never ever use this company again