Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Nuneaton, Glasgow, Birmingham, London, Derby, Salford, Middlesbrough, Marlow, Wrexham, Dublin, Southwark, Hinckley, Heathfield, Ilkeston and Hassocks.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Phone | |
| Glasgow |
Wi-fi | |
| Birmingham |
Phone | |
| London |
Internet | |
| Derby |
Internet | |
| London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Soanes
(@SoanesSimon) reported
@KIRKDGAV @VodafoneUK Good luck funnily I have a billing issue also but I'm waiting for store to reopen as they sort contract,in fairness spoke to Vodafone direct couldn't help me but did phone back when he promised to.
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🌸 Keeley 🌸
(@SnowPixie86) reported
@VodafoneUK A good camera is a must. I don't have one right now because I have a temporary phone after mine broke 😭 (still with vodafone though) Hopefully I can get another phone soon, it's also really slow and ughh so something a bit more responsive would be fab! 🥰🙌 #VodafoneBlackFriday
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em_3489 🏳️🌈
(@em_3489) reported
@VodafoneUK any chance I can get some help with your app? I’ve been receiving the same 4300 error code for a couple of months now and I’m unable to log in! Will take me to the enter my pin page and then just give me the error! Driving me crazy now 🤯
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Rich Stubbs
(@RichStubbs89) reported
@VodafoneUK I’m amazed at how difficult a simple request is with you. Really poor customer service.
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amanda
(@mandaml) reported
@VodafoneUK have been trying to buy 3 business phones with plan for the past 8 hours. Website keeps freezing at secure checkout. Is your website not working? Countdown checker to deal running out continues! Have entered info 15 times on 3 different computers, please help.
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Mr. Yaldaz
(@thebritishturk) reported
a vodafone customer service crisis again with Ibrahim. This will never end. Hate your **** customer service! @VodafoneUK
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Pops_and_roo
(@PopsRoo) reported
@VodafoneUK sort out the 4G #Gigacube please! Slow speeds. Dropping out. And yes - I’ve turned it off and back on AND pressed reset. #slow #Vodafone @Huawei_Europe @Huawei
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Tmb Bat
(@TmbBat) reported
@VodafoneUK broadband been down for hours is there a known outage?
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Jenn Little
(@Jenn_Litt) reported
@VodafoneUK getting fobbed off by your customer services to use an online chat system that isn't working nor offering help when a deal ends in about an hour are you trying to lose both two loyal customers of over 16 years and a sale in one night vodafone??
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Lukas Piatkowski
(@deratoul) reported
@VodafoneUK what a terrible service. Can you HAVE A DIRECT LINE TO GIGAFAST BROADBAND HELP? I MEAN STRAIGHT WITHOUT TALKING TO ROBOTS. YOU WANTED TO SUPPORT IT. do your job.
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Mr. Yaldaz
(@thebritishturk) reported
@VodafoneUK you strive for nothing. It took my two hours to talk to your guys and they have no competence to solve even a problem. seriously I have had the worst experience with you guys tonight. You should keep learning though. But I don't believe you strive to be better!
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Nora Albert
(@nora_albert) reported
@VodafoneUK I just signed up for another 2 years after 7 years of being a customer. So upset with the horrible service that I will cancel after all this time. @O2 - want my business instead?
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Georgena
(@georgenaaa) reported
Getting an Apple Watch on @VodafoneUK was the WORST idea ever, absolute nightmare.
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Nathan Hockley
(@hockley_nathan) reported
@VOXI_UK @VodafoneUK Once again DURING customer service I have been left without support for another HOUR. 4 1/2 hours to sort out my account is simply unacceptable!
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Craig ♌
(@_craigy190) reported
@VodafoneUK this is getting ridiculous now... I've been trying to get a STAC code for a week now... Can never get through! You disconnect Chat, your team are never available at any time of the day or night... I have the proof I've tried to be reasonable. Cancel Direct Debit?
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Nora Albert
(@nora_albert) reported
@VodafoneUK Thank you for the horrible customer service. How can I be on hold for 45 minutes to then be told the department is now closed. Why take my call at all.
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damian jennings
(@JenningsDamian) reported
@VodafoneUK your website is pathetic. I’m trying to order a new sim as I’ve lost my phone and want to keep my original number but your digital assistance keeps crashing and I’m going round in circles. My local store is closed. Can you help?
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James Oglesby
(@jim_oglesby) reported
I genuinely believe @VodafoneUK have some of the worst customer service out there. Social Media = ignored. Web Site = inaccurate. Technical knowledge/ capabilities = that of a 5 year old. Looks like I’ll be without a phone for a week!
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Gary Lucy
(@Gary_Lucy) reported
@VodafoneUK home broadband...maybe consider scaling back the millions of £ you invest in advertising / promoting how fast your home broadband is when you repeatedly fail to deliver any service to customers. Months of excuses and still no internet (fast or slow) simply appalling
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Simon Soanes
(@SoanesSimon) reported
Poor service @VodafoneUK the wife hasn't had a phone for 2 weeks now and has spent more than 7 hours trying to sort it but customer service is a disaster!!
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CopperBopper🚨
(@DontGetMeMadd) reported
Yay new phone in less than four hours. Great customer service and quick service from @VodafoneUK 👏🏾👏🏾
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vishnu chundi
(@vetti439) reported
@VodafoneUK Not yet. Can I call this number from abroad using my uk@vodafone mobile? If there is an email to cancel my account then it would make Life so much easier
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Nathan Hockley
(@hockley_nathan) reported
@VOXI_UK @VodafoneUK I dont think that starting customer service after a 2 hour wait, and then leaving midway through without explanation, Now for another hour. Is really the sort of behaviour Vodafone should let slide in Voxi. They are going to lose custom really fast this way!
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DM
(@dalemarchi) reported
@VodafoneUK Just been in a tel Q for 19 min & 46 secs to then hear a welcome msg informing me your observing 2 mins silence and to call back later WTF? 🤬
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Mads
(@maddison_stone) reported
from
Brandon, England
@VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?
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Sahid Ahmed
(@sahidahmed79) reported
@VodafoneUK I received an SMS that my business plan has been upgraded. I didn’t even ask for the upgrade. I’ve been on hold for 30mins to get through to customer services.
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Craxg
(@craigwakka) reported
Can’t believe a live chat assistant on @VodafoneUK Put through an iPhone 12 Black Friday trade-in deal they were offering online through for me to find out today they aren’t honouring the price and saying the price was never confirmed 🥴 disgusting
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CatrionaMarshall
(@CatrionaMarsha2) reported
@KIRKDGAV @VodafoneUK @Apple Poor you!
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thomasine walkey
(@kernow31) reported
@VodafoneUK #CyberMonday the video feature so that during this awful lockdown i can video chat with my family 300 miles away.
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Kevin Nolan
(@kevinjohnnolan) reported
@VodafoneUK You ask me to DM you to sort out my issue but no response - now 7 days without Vodafone service #unacceptable