Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (21%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Dublin, Chigwell, Leeds, Watford, Dartford, Slough, Camden Town, City of Westminster, Coventry, Manchester, Newham, Ealing, Holborn and Barnoldswick.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
 Dublin |
Internet | |
| London |
Internet | |
| Chigwell |
Wi-fi | |
| London |
Internet | |
| Leeds |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sam cook
(@82amped) reported
@VodafoneUK It’s all pointless delays,you say there is no problem with the networks in my area,yet both my son and wife can’t get reception in ouf home,you clearly have no intention of really helping and are happy for me to continue paying for a service that is not what was sold
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No one you'll want to know.
(@John__Northants) reported
@VodafoneUK Thanks, however it doesn't help my mother who isn't online. The cards used to make things easier for her and her eyesight is not too good.
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kitchenTableCookery
(@allucaneatblog) reported
@VodafoneUK messing me around today, which Uk phone company are the best for business lines? Im so done with @VodafoneUK customer service and issues
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Ian H
(@investthebest) reported
@VodafoneUK is Vodafone aware that 4G data feeds are not working on IG Index since their outage Sunday. I understand some problems have been sorted but this still not working. If you switch to Wi-fi problem is solved definitely the 4G network.
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lea-anne perry
(@leaperry85) reported
@VodafoneUK not sure why you bother asking people to DM you when social media team can not do anything as its with the complaints team unless it's just to make other customers believe you listen & can help & stop people talking publicly about failing your customers for 6+ months
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Lilly Gallafent
(@LilN1) reported
I hate not being able to use my phone on the tube. @VodafoneUK can we have a WiFi service back please?
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HoSSam HAL
(@Ma7ame7OO) reported
@VodafoneEgypt still no feedback no reply no service , Vodafone need me to pay bill and don’t solve my issue this situation from 10/2020 and still open @VodafoneUK @VodafoneGroup Issue num 1-52185560529
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Annette Gault
(@ann1erich) reported
@VodafoneUK Eventually a lovely lady, Omnia rang me back after sending me a link I did not fully understand. Apple tech mirrored my screen and guided me so now fixed. Why don't @VodafoneUK use screen mirroring? Would go faster and prevent stress for customer?
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Andrew Shuff
(@andrewshuff) reported
@VodafoneUK Disappointing. Made 2 calls to 191. The 1st time, after 30m, I was disconnected. The 2nd ended after 50m with ‘the team you need to speak to is not available, use online chat. It was online chat that told me to call 191. I was calling to cancel my broadband contract.
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Sam cook
(@82amped) reported
@VodafoneUK Sent a dm with the info you need but a computer generated response was not able to help.need to get this sorted !!!!!
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Neil Bailey
(@Niallivm) reported
@VodafoneUK How do I report slow speeds locally on your 4G network?
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Jamie
(@Jamieboy777) reported
@VodafoneUK is the worst mobile provider going! recieved absolutely shocking customer service over last few weeks. Please do not use.
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ً
(@amz2splashy) reported
excuse me @VodafoneUK but what the hell is this shambolic service. you will not be getting any money from me until you sort this ridiculous poor excuse of service out. i am very serious. i will be switching service providers if you keep this up.
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Steve Leedale
(@SteveLeedale) reported
Appalling service from @vodafoneuk business broadband. Spent close to 4 hours being passed around their telephone service, repeating ourselves to each person. Still not resolved and feel the only way to get satisfaction is to cancel our contract #ombudsman #complaint
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Lee Serventi 🇬🇧
(@LeeServenti) reported
@VodafoneUK are some people experiencing internet issues today? My mum can’t get 3G or 4G before i take a trip after work and provide technical help is it a network issue?
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James #VIVARONALDO
(@UnitedFan_30) reported
@ManUnitedXtra_ @VodafoneUK I had that problem the other day,clear your browser history,then turn your phone off and on again but leave it for a few minutes,it should work then
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Sam cook
(@82amped) reported
@VodafoneUK I am unhappy with the responses I am getting from you,I have explained everything and you are not helping,I am speaking to the citizens advice bureau tomorrow to see where I stand,terrible customer service
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Petty Wap
(@soggy37) reported
@VodafoneUK i dont know why all of your customer/sales reps refuse to put me through to technical support. I want to purchase broadband from you but your system shows that my address is already active, when its not???? No one has been of any help
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Tamara
(@tamxbo) reported
@VodafoneUK so fed up with limited service and continuously missing important calls! Your website says no issues yet half my village is experiencing the same problem, your DM & chats leads round in circles, absolute joke!
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Fuath
(@FeralCaress) reported
@VodafoneUK You asked me to DM then leave me hanging & my DM still unread for 45 minutes! What gives? ...I'm trying to fix an issue here.
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Craig Foley
(@c_fol) reported
@VodafoneUK Hi - I've got a new contract with Vodafone and I need to transfer a number... My previous number was also with Vodafone (new phone deal was via a 3rd party). I've converted the old contract to PAYG, but struggling to find info on what to do next. Please help.
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Diya Mitra
(@Indiyam) reported
@VodafoneUK i tried contacting customer service, waited 44 mins on hold, at the same time online to a virtual rep, not at all helpful. Just need to resolve a tech issue with my apple watch. But yet its taking more than a week to resolve. Any help?
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ST 🇬🇧
(@grumpsville1) reported
@VodafoneUK Cannot screen shot - issues has been 5 mths + countless hours / in shop visits. I am beyond it. I’ve had managers, staff, personal Vodafone folk - nothing get resolved. You ve just tried again - individual was useless tbh no clue. Even calling me by the wrong name.
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Sup3r
(@SuperIsNotHere) reported
@andrewshuff @VodafoneUK Atleast think on the brightside you guys have service in the uk, here in portugal we've been completely offline for 1 day
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Steve Norris
(@stevejnorris) reported
Hi @VodafoneUK the service today on the Waterloo to Basingstoke line has been awful. 3G coverage for most of the journey to London and back with 4G in patches. What’s going on?
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Ian H
(@investthebest) reported
@VodafoneUK hi Twitter problem is fixed since yesterday but data feeds on Ig index still only working on Wi-fi not on your 4G network 3 days now
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ً
(@amz2splashy) reported
@33KILLUA @VodafoneUK @EE will be gaining a new customer at this point
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Emma McCurdy
(@emmcflurry) reported
Do @VodafoneUK ever stop being robbing bastardo’s? Literally upgraded in store and they’ve shafted me with payments! Surprise can’t talk to anyone in the uk to help!! @financialombuds
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Claire O'Brien
(@Claire1811) reported
@VodafoneUK so coming up to two years without a mast in Brentwood, any idea when the rubbish signal will be resolved?
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Linz Unicorn Sminks
(@this_sminks) reported
@VodafoneUK hi, please can someone chat our internet is down and nothing I do is sorting it out.