Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Manchester, Milton Keynes, Helston, Didcot, Clacton-on-Sea, Plymouth, Enniskillen, Croydon, Dublin, Southampton, Edinburgh, Derby, Dundee and Lowestoft.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| London |
Internet | |
| Manchester |
Phone | |
| Milton Keynes |
Phone | |
| Helston |
Phone | |
| Didcot |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alana Thomson
(@AlanaDonald123) reported
Currently receiving the worst customer service from @VodafoneUK. If you’re thinking about signing up for broadband with them please don’t. They are AWFUL!!! #broadband #vodafone #customerexperience
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Dale Gosling
(@Dale_Gosling) reported
@VodafoneUK Hi @VodafoneUK I've spoken for over 6 hours with you and about an hour with @CityFibre the issue lies with city fibre as my house is the only one on the estate they haven't put a box on. I need one of their engineers to come out and speak to me.
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Mark Langley
(@MarkLan76179028) reported
@VodafoneUK Hi yes thanks. I am awaiting an update on my install as I'm a new customer. Was supposed to be on November 30
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Tomalak
(@_Tomalak) reported
@davidgerard @VodafoneUK There is literally *no reason* to do 2FA with anything other than TOTP. Well, none other than "we want to sell our customer's data, and it's just worth so much more when a phone number is attached to it", of course.
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hello its me
(@helloitsme6661) reported
@RENEGAD11720844 @VodafoneUK @VodafoneUK you should leave them,their customer service is the worst! I see by your thread they can't be bothered #usless
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🌈 🔶christian martin 🇪🇺 🇺🇦
(@CAdamMartin) reported
Tomorrow it’ll be a week without broadband @VodafoneUK Stop placing responsibility on #btopenreach and use your vast profits to force a speedy restoration of service from them I and others are paying you for!! AND for goodness sake sort out your customer service it’s crap #ofcom
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Dave Daniel
(@DaveDan19845274) reported
@VodafoneUK bloody useless. Worst service I have ever come across. One month in and counting - absolute disgrace
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Satvik Goyal
(@Satvik_goyal) reported
@GoodThingsFdn @VodafoneUK I am student diagnosed with multiple sclerosis and due to expensive medications i cant afford to buy a laptop for my studies and i really need one.please help me
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Eggy 🥚
(@TheBoiledEgg) reported
from
Huddersfield, England
@BBCNews @VodafoneUK coverage is crap
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The-Munch-Bear #FBPE #FBPPR #NHSLove 🇪🇺🇬🇧
(@TheMunchbear) reported
@VodafoneUK is there a problem with your network today? Usually 4G is really good but it’s barely working today!
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Gareth O’Hare
(@GarethOHare3) reported
from
Carryduff, Northern Ireland
@VodafoneUK signal very patchy this entire week. Dropping below 2 bars to 1 bar 3G
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Fatih Ayoglu
(@fatihayoglu) reported
@VodafoneUK why we cannot request an invoice for our device plans from the app anymore and have to call your useless 191 service. Your less than useful answering machine doesn’t understand as well. The service is getting downhill to be honest
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Rahul Monga
(@rmmonga) reported
@VodafoneUK @VodafoIndia Thick skinned people at Vodafone (India). Basic network services are not being provided and the shameless creatures (Vodafone) charge 499 (INR) every month and care a f.. for customers @airtelindia is far better. At least they have network all over India.
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Jrock
(@Ketocrypto69) reported
@VodafoneUK been messeging support for days broadband not working
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Nick
(@Bantamanic) reported
@AllisonPearson @VodafoneUK Just accuse them of something, that should cancel them. 👍
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Christopher Hamilton
(@chrishamomega) reported
@VodafoneUK service has slowed to a crawl in the WF11 8RB area.
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Alana Thomson
(@AlanaDonald123) reported
@VodafoneUK Hi Lucy, I’ve spoken to at least one member of the Vodafone team every day for the past week. As much as I wish you could help me, I doubt you can. Currently waiting for calls from my complaint handler and the Tech2 team. Genuinely the worst service I’ve EVER received
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Osman Riaz
(@OsmanRiaz1) reported
@CityFibre You came and installed a wire into my via @VodafoneUK 10 days ago. Still no working internet, damage my property unnecessarily. Your engineers are inexperienced and have no clue. Do not have these guys install your broadband!
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Richard K
(@RKemb) reported
@davidgerard @VodafoneUK oh no was vodaphone rude about Musk's hair? This makes me worried about the build quality of Teslas, let me tell you.
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Donna Owen
(@donnax143cld) reported
@VodafoneUK please could someone from Vodafone contact me, as you have an entry on my credit file for the last 5 years that needs to be removed. I do not know the month my contract started in 2017. Or advise where I can write to log a complaint. What is your complaint process.
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andy24
(@andrewhart12) reported
@VodafoneUK a friends contract is over in 3 days but forgotten his email address and password would you be able to help get a new contract or would a store be easier
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Osman Riaz
(@OsmanRiaz1) reported
@VodafoneUK @CityFibre I’ve already spoken to your adviser this evening. She couldn’t even give me activation date for my internet. I’m paying for non-functional service!
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Ape Dollar
(@ABlazinApe420) reported
New iPhone 14, same SIM can’t use FaceTime or IMessage, help! @Apple @VodafoneUK
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Truth Seeker
(@MrTruthseeker1) reported
@VodafoneUK Perhaps they can find me a SENIOR MANAGER ONGOING COMPLAINT NOW IN ITS 4 th WEEK never dealt with a company with such a not fit for purpose complaints procedure PURE INCOMPETENCE TO THE CORE AT ALL LEVELS NOW SPENT 4+ hrs trying to get somewhere what an absolute SHAMBLES 😡🥵🤬😳
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Osman Riaz
(@OsmanRiaz1) reported
@VodafoneUK - absolutely shocking service and communication. 10 days after broadband installation by @CityFibre, still no internet. Keep getting passed pillar to post by customer services. Also was promised a call from an non-existent @VodafoneUK manager!
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Emon
(@iEmonM_) reported
@VodafoneUK Can we look at getting the network speed and coverage better in my household? I get 2 bars max on 5G and sometimes it can go to 2 bars 4G and even 3G at times. It’s ridiculous.
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Summur Hussain سمر حسين
(@SummurH) reported
@VodafoneUK why is it so hard to get in touch with your credit team? I'm trying to get some help and can't seem to get through your bots on your phones. There's a mark on my credit file which I've paid off more than a year ago thar you haven't removed! So angry.
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Alicemal
(@Acemal62) reported
@VodafoneUK We are tired to add pur phone on blacklist 10 times I call to vodafone they says we can do in 3 days 3 weeks Im try it who can help me thats not a big problem I dont understand
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Luis Finney
(@LuisFinney1) reported
@VodafoneUK you keep chasing me on late payments yet when I try to make said payments your systems are down happens every time sorry but your system are shite book your ideas up or youl quickly loose custom
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Andrew
(@Optimaximal) reported
@RKemb @davidgerard @VodafoneUK There are multiple Teslas 3s in my town with shockingly obvious panel gaps on the doors and bonnets. People just accept this **** because they know if they reject the fashion accessory they're off to the back of the queue.