Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: West Bromwich, Huddersfield, Batley, Rochester, Stotfold, Alloa, London, Edinburgh, Cookstown, Hackney, Enfield Town, Mansfield, Worcester, Croydon and Dumfries.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Internet | |
| Huddersfield |
Internet | |
| Batley |
Internet | |
| Rochester |
Internet | |
| Stotfold |
Phone | |
| Alloa |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Camille Bonanza
(@CamilleBonanza) reported
@VodafoneUK Absolutely ridiculous situation! Ordered internet with you on the 14th of March 2022 and it’s still not activated! Appalled by the customers service and ignored for months! How is it possible to wait 4 months for a basic internet connection in London in 21st century?
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Ste (he/him)
(@Ste_Tonks) reported
@VodafoneUK B16 8EU When I go outdoors at this postcode and the surrounding area my phone says I have full 5G or 4G but using apps and mobile data loading times are so long I often get error messages. This has been happening around a week. I’ve logged in your network checker
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Laura Bollands
(@BollandsLaura) reported
@VodafoneUK why is it no longer possible to speak to someone about my account? I have tried calling 5 times and the automated message keeps asking for my issue and then terminating the call. How do I get past this and speak to a human?
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Priyanshu
(@Priyans33591097) reported
@VodafoneUK Your customer care says Vodafone does not have VoLTE activation in India @vodafoneuk
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Jill West
(@Jillyw40) reported
@GeorgeMonbiot @VodafoneUK Thank you for highlighting the total insensitivity of this company. I had the worst experience last year after loosing my mum, they demanded several times to speak her. They are appalling.
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Adrian List
(@adrianlist) reported
@VodafoneUK sorry I did as you suggested and DM’d yesterday. After some messages the only thing suggested was I contact upgrades? I’m therefore confused and even more annoyed. I don’t need a new phone, I need network coverage from the Voda network?
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Marilyn Truckle
(@CurtainsPetite) reported
@VodafoneUK @MrNickKnowles Have to say, when I lost my husband he had just taken out a new contract. Vodafone were amazing!!Their bereavement team were second to none, cancelled the contract immediately, Superb service.
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Nick Knowles
(@MrNickKnowles) reported
@VodafoneUK Yes they were talking about the fact you had a dedicated team who are undertrained, work to a script and often can’t help. It was all covered in the news this morning - since mentioning it on here it does seem to be quite an issue. I deal with bereaved people often who struggle
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Lally Bola
(@DILWINDERBOLA) reported
@VodafoneUK I did trying calling vodaphone about the £15 on credit file they left but no one is able to help or remove this payment?
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d4v3h.eth
(@d4v3hdoteth) reported
@MrNickKnowles @VodafoneUK And confirmation the many went through to the dedicated bereavement team and not just general customer service? If not it’s wrong to slam the bereavement sector if they had no control over matters they wasn’t directly involved with? Please share the info Nick would love to see
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upsidedown
(@saifuislam) reported
@VodafoneUK Made a complaint and it has made no difference. Complaints team is equally incompetent, despite multiple calls I am getting nowhere and kept being lied to about resolution. Don’t you have nodal officer?
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Last Leg fan
(@lastlegfan18) reported
@VodafoneUK after being assured numerous times that no interruption in service would occur if my mother moved to you for broadband, you have just said 3 DAYS BEFORE her service was due to go live, you're now leaving her for 10 DAYS with no broadband.
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Mark Doodson
(@MarkDoodson8) reported
@sophielouisecc @VodafoneUK They are a disgrace. YOU TRY AND CANCEL YOUR CONTRACT. THEY ARE CORRUPT AND COST ME MY CREDIT SCORE TO GO DOWN. WORST PHONE COMPANY EVER. ALSO THEY ARE LIARS
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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B Ri
(@MrBritorious) reported
@VodafoneUK I've tried Edge and Mozzila Firefox. I seem to be getting a login error on Edge but the same issue as before on Firefox as chrome.
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Nelgumford
(@Nelgumford) reported
@VodafoneUK That's the problem. You need to stop sending the texts automatically and start sending them to people whose past usage and device suit the service you are selling them. You must know these things about every device on your network. Use the information and tailor your offering.
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Last Leg fan
(@lastlegfan18) reported
@VodafoneUK She is an elderly, asthmatic, vulnerable lady who relies on internet as contact to outside world. Leaving her like this in a heatwave, now classed as an emergency situation, is disgusting. You had a month to sort this out.
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Paul Hampton
(@DorsetDogPaul) reported
@VodafoneUK how can it take over half an hour just to get roaming activated? Same questions over and over and no resolution
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Sarah Beth James/Lucinda Greyhaven
(@wickedwitchgal) reported
@VodafoneUK Hi. I did get a fresh code through the app. And tried three other branches of w h smiths. None have stock. And the three said they had no stock for the offer. This was not well thought out. Missed out on the offer. The rude store that was code wasting for fun was leeds city centr
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Tracey Larcombe
(@TraceyLarcs) reported
@GeorgeMonbiot @VodafoneUK Good luck! I’m still trying to cancel my account and now even the Vodafone shop in Marlborough are filing an official complaint against Vodafone for the way they’ve treated me.. there are some good people who work for them but unfortunately even they get treated just as badly
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John boy
(@johntheowl75) reported
@VodafoneUK do you and ardent ever communicate with each other? My account is not in arrears as clarified by one of your customer service agents yet those idiots at ardent are still calling/ texting/emailing me. If this harassment by ardent continues I will take it further
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upsidedown
(@saifuislam) reported
@VodafoneUK You have worst service ever. Even after raising a formal complaint I am getting no where. You case handler is non responsive and every single assurance given to me is false.
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Empyreal96
(@GingerGunt) reported
@VodafoneUK I have never had such a disgusting experience, I have paid my pay monthly bill on my mobile and yet no internet access "No Connection" "unable to resolve DNS" Reset APN settings and nothing.. at this rate I'm going to leave Vodafone and not recommended it to ANYONE!
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Rob Taylor
(@Rob_Taylor77) reported
@rhianna_joseph @VodafoneUK @virginmedia Account user and phone holder passed away, wife rang up to cancel and virgin cancelled no question.. told to keep phone, less than 6 months old.
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chooby
(@chooby) reported
@VodafoneUK wwhy is your website so terrible - i get so many 'something went wrong' 'this page isnt working' messages - this has been relentless and extraordinary that you can exist - or are you trying to align with network and customer eperience values #fail
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chooby
(@chooby) reported
@VodafoneUK now a '502 Bad Gateway' impressive #FAIL
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Claire
(@cmaybury11) reported
@VodafoneUK @peacekpr79 Same - over two months so far , endless messages about speed tests as delaying tactics. Awful customer service
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Tony Preece
(@tonypreece) reported
Hey @VodafoneUK Spent two hours on live chat & phone chasing an order only to be told its cancelled. Website shows its 'open'. WTF is going on and why I am I wasting more time sorting out your never ending incompetence?
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Nick Knowles
(@MrNickKnowles) reported
@d4v3hdoteth @VodafoneUK I guess you missed the news coverage of it on breakfast tv where it’s a problem for many
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SeamonkeyOO7
(@SEAMONKEYOO7) reported
@VodafoneUK Thanks. I would appreciate if someone from your end could contact me in relation to an official Vodaphone 12 month contract for 20 gig. Also would my phone number / service be interrupted at all during the contract start from my current rolling contract ?