Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Edinburgh, Harringay, Glasgow, London, Reading, Coatbridge, Paddington, City of Westminster, Alcester, Didcot, Birmingham, Pwllheli, March, Newport and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Harringay |
Internet | |
| Glasgow |
Internet | |
| London |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Finan
(@victoriafinan) reported
@VodafoneUK Totally get new customers get sweet deals, but almost half price compared to loyal customers is insane. Worked out it's genuinely cheaper for me to buy myself out of my contract and go to another network as a new customer.
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Victoria Finan
(@victoriafinan) reported
So, husband joins @VodafoneUK on my recommendation. As a new customer gets a top of range phone for £21 a month. I ring up to see if I can get same phone (been a customer since I was about 16) - told absolute minimum I can have it is £40/month. So much for being a loyal customer!
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SlowPsycho
(@SlowPsycho) reported
Hi @VodafoneUK - why are slam down notifications no longer sent when a phone is switched off?
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Nic Dransfield
(@NicLD_89) reported
@VodafoneUK Customer Service is an absolute joke. Didn't fix my enquiry and I've now been charged £2 for sending a text to a number they told me too. Absolutely appalling service.
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Άννα Β
(@Liver16bird) reported
. @VodafoneUK you have price deals on your website that you’re not able to honour. I’ve just wasted the last 90 mins trying to renew my contract with you. It’s a shame that loyalty counts for noting these days. 20+ years as a customer and I’ll be taking my money elsewhere
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Nikki Woodruff 💙
(@ManicPeanut) reported
@VodafoneUK phone returned for 3rd time, repair still not done. No replacement offered. Being told I'll be rung after 14 days by customer relations to discuss. Being made to feel like a liar. Your customer services are shameful. Can I have a number for customer relations please
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Aileen Burnett
(@DrBikedo) reported
@VodafoneUK just got this letter… but I haven’t been a customer since December. Can’t get through on the phone to check what’s happening. Is it safe to ignore it? Don’t want a bill turning up for a service I don’t have anymore
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lynne b
(@lynnemeikle72) reported
@VodafoneUK your customer service is awful an automatic bot which doesn’t listen and then some poor ******* telephone service who has to keep apologising because your service is so slow. Please employ more people #CustomerExperience #nohelphere
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Nik Smyth🇺🇦 ❄️ #FBPE 🕷#NHS #BorisOut 🇺🇦
(@niksmyth) reported
@VodafoneUK My bill is paid and wasn’t overdue… why can’t I make calls? This is very frustrating, Please help.
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vickrick
(@paperblanc) reported
@PepperPhill @VodafoneUK omg that's shocking! Terrible service.
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Matthew Marks
(@MatthewMarks42) reported
@VodafoneUK You know what? I'm not particularly well. To find out why, all your middle management and above should be subjected to half an hour of your "Can I get it right now?" hold "music" loop played on a mobile phone, after being told twice by a robot to use a web page that doesn't work.
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Clive Snell
(@CliveSnell1) reported
@VodafoneUK worst customer service on the planet. Trying to upgrade 4 phones. Cut off twice and no progress. Utterly useless.
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Matthew Marks
(@MatthewMarks42) reported
@OpenreachHelp @VodafoneUK Maybe this public exposure will actually shame someone higher up your organisation to look into why it is failing. To have the order cancelled, knowing about it (as proved by router not being sent), but not to tell the customer is utterly unforgivable. I was expecting FTTP today!
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Alex 🌐
(@ajr_codes) reported
Seems like @VodafoneUK have downgraded or oversubscribed their networks in London. Mobile data essentially doesn’t work here now. Time to change network
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Sara faye
(@hexedboudoirbby) reported
@VodafoneUK as if your systems were down so I couldn’t upgrade yesterday, then called CS this morn saying everything should be fine to pick up today, only to travel an hour to find that everything is still down🙃 Waste of time
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gina
(@ginatheshort) reported
@YouSpoonyBardd @VodafoneUK I just switched to Tesco mobile as EE were the same, bloody awful!
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Hannah 🦦
(@Hannahh182) reported
@VodafoneUK I’ve spoke to so many people and no one can help me. I’m just wasting time asking you to do anything. Every time I speak to anyone I just end up in tears of frustration
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kelly parker
(@kellyjohnparker) reported
from
Ramsden Bellhouse, England
@VodafoneUK is there mobile signal issues in wickford cm11. Had trouble for 3 days
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Hani jarcheh
(@HJarcheh) reported
@vodafoneuk @AhmedShelbaya Shame on you Vodafone, I’m asking for proof of what data I used, no one is listening, I have a bill of £25672, no one can help! Anyone out there can get through ? Why wasn’t I told my bill is mounting up? Instead you’ve send me a text telling to relax
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Neil C. 🦆🦆🦆
(@The_Duck_Father) reported
@VodafoneUK How long will your systems be down for in your shops
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Matthew Marks
(@MatthewMarks42) reported
@VodafoneUK I will engage with you privately if you engage a senior manager with me. But you won't, because you can't, because all your senior management hide away and refuse to take an interest in the chaotic mess that is your customer-facing layer.
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Astrid Haigh-Smith
(@astridsviews) reported
@VodafoneUK what a surprise to be told at your store in #Basingstoke that to transfer everything on my old phone onto another (semi)new mobile that it would cost £25 ouch! And to think I've been with you since 1998, and it use to be free!What's happened to your customer service!
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Craig Southall
(@extratomato) reported
@VodafoneUK so after three phone calls I thought let’s try the online chat. Over two hours on line chatting to your agents only to be disconnected “surprisingly” by all 3 of them just when they cannot fix the issue I rang to complain about #badcustomerservice
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Darah Talbot #BLM 💙 #Slava Ukraini 🇺🇦
(@DarahTalbot) reported
@victoriafinan @VodafoneUK Interesting and very useful. Also existing customer. Been looking to upgrade at much the same price. Had no idea @VodafoneUK were offering that much of a sweetner to new customers. Tesco mobile here I come!
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Clive Snell
(@CliveSnell1) reported
@VodafoneUK Hahahaha. I am the account holder and your useless app tells me I do not have authorisation to upgrade. I fear you have no sense of how incredibly poor Vodafone is
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Phill Pepper
(@PepperPhill) reported
@C_Y_Fletcher @VodafoneUK They are locking me into a contract I didn't ask for and trying to charge for non existent upgrade Getting nowhere trying to sort it with them. Terrible company
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Abdul Gafur
(@AbdulKgafur) reported
@VodafoneUK got overcharged for my upgrade, help chat for over 2 hours no help. Sort it out..
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Matthew Marks
(@MatthewMarks42) reported
@OpenreachHelp @VodafoneUK That was their explanation for the cancellation of the first order, which they did tell me about. They said I'd have to wait until VDSL ceased then re-order, incurring a >2 week break in service. That's when they agreed to provide me with mobile BB in the interim and refund.
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Claire Fletcher BA 🥳
(@C_Y_Fletcher) reported
@VodafoneUK - shocking service. Tried 4 times since Feb to cancel two watches on my account that are out of contract. Still getting charged for them. Have been sat on hold for 30 minutes as someone tries to cancel them. Absolutely disgraceful.
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PJ Mikhailovich
(@PJMikhailovich) reported
@SamLowryEsq @VodafoneUK That’s what they call “customer service”