Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Hackney, Barnet, Didcot, London, Batley, Birmingham, Brentford, Glasgow, Airdrie, Barrhead, Edinburgh, Southend-on-Sea, Kilrea, Islington and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Barnet |
Phone | |
| Didcot |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Batley |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Kilcoyne 😄
(@MRJKilcoyne) reported
from
Edinburgh, Scotland
@matthewlesh @VodafoneUK Matt, I'm sorry to hear this has ruined your day. As someone with colleagues that use @VodafoneUK I'm worried at this shocking service. May have to tell them to use another company!
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Poplar, England
@VodafoneUK your iOS app no longer tells me how many days left until my new cycle of data? I’ve checked and I am running the latest version of the app. Any known issues with it guys?
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CNR
(@CJSTMN) reported
from
Braunstone, England
@VodafoneUK I’m looking to cancel some extra data that’s been added to my plan but can’t access my vodafone account to do this, can you help pls
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Rookie
(@royalfocus1) reported
from
Brentford, England
Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Rob Woods
(@yabberthedabber) reported
from
Nantwich, England
Oi @VodafoneUK sort out your coverage for Nantwich CW5, it’s been intermittent at best since last Thursday, no calls, texts, messages or 4G coverage. Appalling service.
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Siobhan Connell
(@Siobhan_Connell) reported
from
Wilmslow, England
Is something going on with @VodafoneUK today!? My signal is terrible and the home broadband isn’t any better....
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Jings, it’s Wag! #FBSI
(@TotalWag) reported
from
Edinburgh, Scotland
Hey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Neil Brown
(@NBrown_77) reported
from
Manchester, England
@VodafoneUK do you support Esim on iPhone XS? I have a personal phone and work phone both on Vodafone that I would like to use on the one device
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK Evening, I can’t load the Vodafone broadband app since installing ios14. Is this a know issue please?
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Amy Taylor
(@PetalsbyAmy) reported
from
Oxfordshire, England
@VodafoneUK I need to cancel a monthly sim card. Your chat support is not loading on your website, I cant find a phone number to contact you, and I am not using the sim card to ring and cancel. Can you help?
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ＲＹＡＮ ＢＵＲＮＥＴＴ
(@iamryanburnett) reported
from
Hove, England
Hi @VodafoneUK. I’d like to discuss a few things with you over the phone but it doesn’t seem I’m allowed to speak with a human being on any of your customer service providers 🤖 Is this correct? Surely not.
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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AS Lambert
(@abisarah79) reported
from
Ealing, England
@VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Kirsty
(@kirsty2402) reported
from
Oldham, England
@VodafoneUK my service is constantly one bar! No one can hear me on the phone when I’m at home! Can’t put up with this any longer! Help
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Adam Hope 🏏
(@Hop3y) reported
from
Burnley, England
@VodafoneUK I think your fibre WiFi is down in BB12. Nothing on status checker but getting a red flashing light on WiFi.
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Kachi Snr
(@stunningblk) reported
from
Braintree, England
Vodafone Broadband has been really bad from yesterday, sky Q keeps disconnecting and I could not even access work computer from home @VodafoneUK
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Christine Human
(@adangerousage) reported
from
Minehead, England
@VodafoneUK so disappointing when you click on for help with Vodafone to be given misinformation about account!
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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Matt Trotman
(@MAFFA555) reported
from
Bognor Regis, England
@VodafoneUK Thanks will do. Was on chat for an hour + but then just got told it was a known network issue
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Doug
(@dougaitken) reported
from
Dundee, Scotland
Hey @VodafoneUK - I’ll give you this for free - spend some time overhauling your Live Chat service. My wife spent almost two hours on live chat just to cancel her Apple Watch cellular plan with no joy. I spent 12 mins on the phone and didn’t get success purely because it hit 8pm.
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MAGIC3CPFC🦅❤️💙🦅❤️💙
(@MAGIC72) reported
from
Crawley, England
@Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days
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Jo Pagett
(@JoPagett) reported
from
Theddingworth, England
@VodafoneUK I’m trying to contact your customer service by phone. But your IVR system is sending me round in circles! 😤 All I want to do is talk to someone #notahappybunny Why do you have to make so f***ing hard ...
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Kachi Snr
(@stunningblk) reported
from
Braintree, England
Vodafone Broadband has been really bad from yesterday, sky Q keeps disconnecting since 4 months agi and I could not even access work computer from home yesterday or Hive, as everything keeps dropping and disconnecting, very dissapointed @VodafoneUK #vodafonebroadband
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Kachi Snr
(@stunningblk) reported
from
Braintree, England
Vodafone Broadband has been really bad for over 4 months and ysday been worse, sky Q keeps disconnecting, could not even access work computer from home yesterday or Hive, as everything keeps dropping and disconnecting, very dissapointed @VodafoneUK #vodafonebroadband
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Chris Sheard 🔵⚪️
(@sheardypants) reported
from
Birkenshaw, England
@VodafoneUK still can’t make or receive calls in BD112DL multiple people have the same problem.
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Chris Cameron
(@littlechriscam) reported
from
Doncaster, England
@VodafoneUK Have been trying to call you all morning and have tried 26 times now! As soon as I've gone through security you hang up. I have an issue with one of my lines I need to speak to you about!
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Lauren Lear
(@xlozzax) reported
from
Harrogate, England
@VodafoneUK. My plan has been upgraded to the wrong contract, wrong plan. Informed I would get £423 refund and not need to pay my phone bill for the next 8. Again youve taken money out of my account. No resolution, 2 complaints and multiple phone calls.