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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 66% Internet (66%)
  • 14% Phone (14%)
  • 12% Wi-fi (12%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Barry, Colchester, Southampton, Northampton, Dublin, Canterbury, Worcester, Nottingham, Wandsworth, Brentwood, Batley, Hammersmith, Southwark, and Chesterfield.

CityProblem TypeReport Time
London Wi-fi 13 hours ago
London Phone 15 hours ago
Barry Internet 3 days ago
Colchester Internet 4 days ago
London Internet 4 days ago
Southampton Phone 4 days ago
Full Outage Map

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dissy_teabag
    dissyteabag (@dissy_teabag) reported

    @MichelleBeckett @SkyUK @VodafoneUK I found the worst to deal with were tv licensing I was harassed for weeks after telling them dad died as they were adamant mum needed in for her care home which she didn’t

  • AdamDav69598827
    Adam (@AdamDav69598827) reported

    @AJRAllModCons @VodafoneUK I know it doesn’t help your cause but they did something very similar to me and I’ve never gone back. Woeful on every level, no accountability and I spent so long on the phone calling in to cancel a contract I’d never started - time I’ll never get back. Good luck. Awful company.

  • manutdazza
    manutdazza (@manutdazza) reported

    @MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that

  • rob_death84
    robert de'ath (@rob_death84) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my dad passed virgin media told my mum we are sorry that ur husband had expired. Nasty company and I will never give them a penny again.

  • FellowStargazer
    Audrey D (@FellowStargazer) reported

    @PCJack94 @VodafoneUK no usable WiFi service to parts of of England also. (Ongoing for weeks)

  • JaYmZltd
    JaYmZ.exe (@JaYmZltd) reported

    @VodafoneUK what is causing these isolated outages for hindreds/thousands but not everyone? Is it a set of faulty routers? If so will you replace? A friend mere meters down the road same style of router same exchange has had no issue either time mine has been down.

  • MellyRoger83917
    Andorra Mel says viggle the vheel (@MellyRoger83917) reported

    @SamuelJJack2 @VodafoneUK i got one yesterday. i muttered, ffs, to myself, it told me to not use bad language.

  • alanmoore4816
    Alan Moore 🇪🇺 🇬🇧 (@alanmoore4816) reported

    @MichelleBeckett @SkyUK @VodafoneUK I finally left virgin as trying to contact was literally like going around in circles (constantly), it was extremely poor and exceptionally bad service.

  • rosscouch9
    ross couch (@rosscouch9) reported

    @Ofcom how do I go about making a complaint about @VodafoneUK been charging me 6 months for a service they never activated now after 4 attempts and 4 hours later won’t do an e sim swap on a contract but still want to charge me for a service i can’t get

  • Paul_da_Rita
    Paul da Rita (@Paul_da_Rita) reported

    @techprocess1 @VodafoneUK I was with them before but the signal where we live wasn’t great - turns out after a promising start that Vodafone’s is no better!

  • FarmerJoeShow
    Joey ap Joey (@FarmerJoeShow) reported

    @VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎

  • mugen112
    really.. who cares!! (@mugen112) reported

    @MichelleBeckett @SkyUK @VodafoneUK Feel your pain. Tv license people for me were horrible.. "will there still be a tv in the house" the thoughtlessness

  • LukeyRanking
    Luke Gibson (@LukeyRanking) reported

    @worldmeetdani @AJRAllModCons @VodafoneUK Same issue with O2 over an apparent 20 quid bill after I finished my contract but no letters or emails. Said they didn’t have to. Defaulted on 8 months after they gave the “debt” to another company. credit score in the shitter and almost never got a mortgage as a result 🫠

  • HolliCarden
    Holli (@HolliCarden) reported

    @MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.

  • JulieMc77303454
    Julie McMahon (@JulieMc77303454) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name

  • WingsSherpa
    Wingssherpa (@WingsSherpa) reported

    @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

  • c0uldnthelpit
    a.💌 (@c0uldnthelpit) reported

    Please explain to me how I’m down to 499MB after purchasing 2GB this evening at 7 and then putting my phone on airplane mode for like the next 4 hours in a movie @VodafoneUK

  • CJ2806110416722
    ChrisWilson🇬🇧🇺🇦 (@CJ2806110416722) reported

    @MichelleBeckett @SkyUK @VodafoneUK I was going to say not at virgin but then hit the "more" button.. Worst company I've ever had to deal with

  • MLife202
    mountain life (@MLife202) reported

    @VodafoneUK I have vodafone on my credit score stating £9 ive never had Vodafone. What email address can I use to get this ordered

  • jonnyelwyn
    Jonny Elwyn (@jonnyelwyn) reported

    @VodafoneUK Your website is the worst. You've got a circular trap - Create an account funnels you to download the app - you can't login to the app, so you try to create an account which takes you to download the app. Your AI bot is the worst too. Hire some humans to help people

  • ProtheroeSarah
    Sarah Protheroe (@ProtheroeSarah) reported

    @MichelleBeckett @SkyUK @VodafoneUK To have to go over death details to every supplier is awful. Did u not use the green form TICK ONCE when registered his death ! I am so sorry for your loss x

  • katerosestewart
    Kate (@katerosestewart) reported

    @VodafoneUK is your system down?

  • Rowey_brolga
    rowey_brolga (@Rowey_brolga) reported

    @MichelleBeckett @SkyUK @VodafoneUK We did the same after dads death ,one ****** of a company demanded the original death certificate, I changed residential address to local lawn cemetery ,phone 1800 3825633(letters)and never engaged again

  • FairChaseStella
    Stella's Anorak (@FairChaseStella) reported

    Hey @VodafoneUK, why are your networks aggressively throttling/dropping UDP packets today? Can't even maintain a basic secure connection without the network completely freezing and flatlining. Fix your routing tables or local mast congestion. Sick of paying for bricked connection

  • worldmeetdani
    Dani🦁 (@worldmeetdani) reported

    @AJRAllModCons @VodafoneUK I had the exact same issue. I cancelled a mobile WiFi contract when moving home after uni, the agent on the phone confirmed my contract was cancelled and then when I started checking my credit score I got the shock of a lifetime!

  • ChrisJordan1002
    Bob (@ChrisJordan1002) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…

  • KusariNinja
    KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

  • Eternia_Boy
    James Reading (@Eternia_Boy) reported

    @VodafoneUK £8 a DAY!!! To use my mobile in America is absolute ******* extortion!! You should be ashamed to treat loyal customers of over 20 years in this way!! APPALLING!!! Do Better!!!

  • Spaniels_Rule
    🐶🐶Spaniels Rule🐶🐶 (@Spaniels_Rule) reported

    @MichelleBeckett @SkyUK @VodafoneUK didn't they just get fined £28m for poor customer service. and swear they'd put it right

  • xgee_geex
    Gee 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@xgee_geex) reported

    3. The country origins should not take away or limit my statutory rights under Consumer Rights Act 2015 as a UK consumer 4. @VodafoneUK you are responsible for putting things right 5.I will not be paying the remaining balance of my contract for a broken phone you refuse to repair