Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Manchester, Clacton-on-Sea, Croydon, City of Westminster, London, Derby, Oldbury, Bournemouth, Glasgow, Wokingham, Milton Keynes, Enfield Town, Hammersmith, Leeds and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Devizes |
||
| Manchester |
Internet | |
| Clacton-on-Sea |
Phone | |
| Croydon |
Total Blackout | |
| Manchester |
Phone | |
| City of Westminster |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@petsco) reported
from
Streatley, England
@VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...
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Clayton Short
(@ClaytonShort) reported
from
Saint Annes on the Sea, England
@OhLankyLanky @VodafoneUK Did mine over webchat. He didn't, however, say it was a local issue, just an issue with mine. Hopefully it gets sorted without a visit.
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Robert Tuby
(@robtuby) reported
from
Studley, England
Welcome to day 7 of “let’s try and connect My @Apple I watch to @VodafoneUK! Several calls to tech support and messages and still no joy!!!
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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Jeremy Maw
(@jezmaw) reported
from
Islington, England
@VodafoneGroup truly shit ! Waiting over 20 hours for 2gb of extra data , 3 calls/chats and still they can’t load it. @VodafoneUK
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Ben Roberts
(@benliquidkenya) reported
from
Milton Keynes, England
@mkhanamkhana @LiquidTelecomKe @VodafoneUK :-) I’ve never tried them
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Andrew J Ritchie 🏳️🌈
(@AndrewJRitchie) reported
from
Manchester, England
This was NOT made clear to me when I signed up and it was certainly not made clear to me that my current provider would it me off instantly leaving a massive (nearly 2weeks potentially) gap in service) not pleased @VodafoneUK, not pleased at all
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Jason
(@JasonBFB) reported
from
Madeley, England
@markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍
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Mr P
(@MPearce14) reported
from
Norwich, England
@VodafoneUK how come my bill Is showing a extra £6 for texts.... Never had this before
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Jeremy Maw
(@jezmaw) reported
from
Bromley, England
@VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service
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Marc Francis
(@marcfrancis1972) reported
from
Brentwood, England
@VodafoneUK your service is disgusting ... all I want is pac code ... what your doing is practically illegal
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Mr P
(@MPearce14) reported
from
Norwich, England
£6 for sending 1 text to a dubai number while in dubai with @VodafoneUK wtf #Vodafone #ripoff
-
Liam McCabe
(@liamrun) reported
from
Stirling, Scotland
@TumshiePam @BroganRoganTrev @VodafoneUK @VodafoneGroup If you can bear it see my thread from yesterday. My particular issue is that they are the monopoly supplier of Gigafast fibre broadband having put in a bespoke network under the @CityFibre project.
-
Keith R-W
(@itskeithriley) reported
from
Chorley, England
@VodafoneUK And the age restriction has just been reapplies to my phone even though I didn’t request it. Please remove it ASAP as this shuts down my banking apps etc. Thanks.
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Andrew J Ritchie 🏳️🌈
(@AndrewJRitchie) reported
from
Manchester, England
@VodafoneUK Just one. Just after my old supplier cut me off when the order went through I got a text from the sales guy I had been dealing with indicating that my current line is ADSL which you guys don’t support. Is it just going to be a case of an engineer 1/2
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Liam McCabe
(@liamrun) reported
from
Stirling, Scotland
@VodafoneUK Ross it is, in any sphere, the worst customer service I have ever received. The whole episode has been an utter shambles. I deeply regret signing up with an organisation as disorganised, dysfunctional and disingenuous as @VodafoneUK.
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3
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Keith R-W
(@itskeithriley) reported
from
Chorley, England
@VodafoneUK Ita not that I need help, I’m not 90! It is the iOS differences. As per previous tweet, I got the phone today, if they do not resolve iOS issues within 14 days from today, am I still able to return the device and revert to previous plan
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Kieron Quinn
(@Quinny898) reported
from
Salford, England
@nunosilvaramos @MishaalRahman @VodafoneUK It's clearly all a marketing thing, their cheapest 5G included unlimited data SIM only deal is £23/mo (not a bad price actually, as I pay £20/mo with @ThreeUK for 4G), but that's capped at 2Mbps. But then they can claim they have the cheapest unlimited 5G plan at £23 of course!
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Liam McCabe
(@liamrun) reported
from
Stirling, Scotland
It turns out @VodafoneUK have no sway over their partners @CityFibre so I have to place a new order for installation. First available date 2 August 2019. Prospect of over 2 weeks no broadband #WTF. It gets worse....
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Clayton Short
(@ClaytonShort) reported
from
Saint Annes on the Sea, England
@OhLankyLanky @VodafoneUK My first outage in 18 months but very annoying regardless. Got a series finale that's having to wait 😭
-
Chantelle Strudwick
(@hedge2012) reported
from
Chichester, England
@Ofcom being charged for 2 broadbands after being told by Vodafone on the phone to go to BT that I want to go with and they will do the exchange. @VodafoneUK are still charging me and won’t cancel. @BBCWatchdog #angrycustomer
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Mark (aka Mad Dog) 🏴
(@hockeybhoy) reported
from
Sheffield, England
@VodafoneUK Thanks for the reply. You did miss the point though; she had no communication that this was happening. Wouldn’t have been an issue for her otherwise
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Paul Rolfe
(@psrolfe) reported
from
Chichester, England
@agribbenlisle @VodafoneUK I left @VodafoneUK after 10 years loyal custom and would never go back ever.
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Nigel Jones
(@planetf1) reported
from
Worthing, England
@VodafoneUK also noticed you got rid of ability to report coverage issues in app
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Mark (aka Mad Dog) 🏴
(@hockeybhoy) reported
from
Sheffield, England
So @VodafoneUK, apparently you don’t do cash top ups for PAYG in your stores anymore. Changed 5 weeks ago I got told. My Mam has been a Customer of yours for years. No communication, nothing. She’s not impressed.
-
davie harvie
(@DavieHarvie) reported
from
Birkenshaw, Scotland
@O2 now into the 3rd week of missing data. How can 15mb just vanish from your account. 3 calls and no further forward. May be time to change network @VodafoneUK may be getting a new customer soon 📲🙃 @O2 help please
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Mark T
(@marktikky) reported
from
Crawley, England
@VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄
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Nigel Jones
(@planetf1) reported
from
Worthing, England
@VodafoneUK noticed rather poor reception Indoors at Romany Rd, Worthing, BN13 3DL . Only Edge. Occasional flicker of 1bar 3/4g. Was Same a few months back. Probably fairly localised
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!