Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (65%)
• Wi-fi (13%)
• Phone (13%)
• Total Blackout (5%)
• E-mail (3%)
• TV (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Witney, London, Reading, Glasgow, Coventry, Edgware, Kettering, Northampton, Bristol, Halifax, Hammersmith, Luton, Birmingham, Tamworth, and Stevenage.

City	Problem Type	Report Time
Witney	Phone	6 hours ago
London	Internet	9 hours ago
Reading	Internet	9 hours ago
Glasgow	Internet	10 hours ago
London	Internet	1 day ago
London	Internet	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shar (@sharloola) reported 5 minutes ago

  yes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week

• 
  Graham Neden-Watts (@grahamneden) reported 8 minutes ago

  @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

• 
  Daniel Pybus (@danielpybus) reported 8 minutes ago

  @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

• 
  Zara Chaudhry (@Zarachaudhry52) reported 8 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  MarksMusings (@aroundthehouses) reported 10 minutes ago

  @VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?

• 
  Nina Moir (@neenooor) reported 11 minutes ago

  @VodafoneUK how can there be zero reception at Wimbledon station ? It’s bad at Waterloo, and Earlsfield and Raynes Park.. crazy

• 
  charlie stone (@charlie81389135) reported 13 minutes ago

  @VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?

• 
  Holly (@Holly_Radcliffe) reported 15 minutes ago

  @VodafoneUK been without service since Monday. I cannot make phonecalls or be contacted. This is a huge concern as I have had to inform my daughter’s school if I am needed to call my husband. You expect me to pay my bill but I am not getting a service at all ???

• 
  Rob Smith (@robsmithrugby) reported 19 minutes ago

  What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

• 
  Mana gee (@ImranBa19769281) reported 19 minutes ago

  @VodafoneUK Third consecutive month of no proper Veryme once a month reward. It is again win a reward option, which never works and impossible to claim. This is mis-sold Broadband together rewards. Extremely unhappy. Come on Vodafone team, you can do better

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 20 minutes ago

  Internet down again @VodafoneUK 😡

• 
  Andrew Jameson (@AJameson12) reported 23 minutes ago

  @VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 26 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity.

• 
  ck (@ck2012US) reported 29 minutes ago

  @VodafoneUK my mums terminally ill and our recently activated home phone line doesn’t work meaning loved ones and doctors, carers and support teams can’t phone her and your tech support team are saying it is going to take 3-5 days to fix - needs fixing in next hour.

• 
  Neutral Bystander (@NeutralB99631) reported 32 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  deeps (@deeps_k) reported 32 minutes ago

  @VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint

• 
  t (@T0MMYC_) reported 34 minutes ago

  @VodafoneUK how on earth is your 5G broken across the entire of the country??? No working 5G signal in Manchester, Liverpool, & just been in London with NO signal. Piss take

• 
  grace hooper (@messalinahooper) reported 36 minutes ago

  @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 38 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

• 
  Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported 42 minutes ago

  @VodafoneUK Worst service experience .

• 
  LAMS LUANI (@LamsLuani) reported 50 minutes ago

  @VodafoneUK is the worst phone service provider in the UK hands down

• 
  IainMcCallum (@Iain_McCallum) reported 52 minutes ago

  @VodafoneUK - wow! Not exactly so keen to help when it’s a problem you’re having to deal with. Utterly disgraceful. No respect for your customers. All about screwing money out of people and then leaving us to languish in your techspeak when there’s a problem.

• 
  max yourday 💙 (@maxyourday) reported 54 minutes ago

  @MoneySavingExp No signal here in Marlborough on @VodafoneUK.

• 
  James S Taylor. (@LFCRhinos) reported 55 minutes ago

  @VodafoneUK can I get a new handset even though I’m on a sim only contract? Please help if possible

• 
  Adeya Mcfale (@Hellar_eal253) reported 55 minutes ago

  @VodafoneUK when you ask for preferred contact in response to an issue, maybe don't try and call? Didn't say it for no reason.

• 
  Dean Jones (@dean_jones91) reported 55 minutes ago

  @VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!

• 
  K (@96kela_) reported 55 minutes ago

  Proper poor network @VodafoneUK the signal today has been shocking!

• 
  Gary Young (@garyisatwit) reported 57 minutes ago

  @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

• 
  Jess Smith (@jessicamaysmith) reported 59 minutes ago

  @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

• 
  blu’sfreepalestine (@tyskjamie) reported 1 hour ago

  @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.