Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Paisley, Doncaster, Taunton, Croydon, Dublin, City of Westminster, Luton, St Austell, Milford Haven, Hackney, Nottingham, Maldon, Romford and Buckhurst Hill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paisley |
Phone | |
| Doncaster |
Total Blackout | |
| Taunton |
Phone | |
| Croydon |
Phone | |
 Dublin |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Jamese🕷
(@kemptownbod) reported
@GeorgeMonbiot @IAmMardikins Thanks for this George. I'm with @VodafoneUK now, but will cancel as soon as I can. Dreadful behaviour. I'm sure other providers are as bad (in the same or other ways) but let's keep them jumping
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Lockdown Louis
(@louis_lockdown) reported
@GeorgeMonbiot @VodafoneUK Sorry to hear of ur difficulties, but Im not surprised. My partner had severe problems with them about 10 years ago, which lasted weeks of being passed from department to department, never getting the promised calls returned. We have never used them since. Worst customer service.
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Tony Richardson
(@Crador) reported
@VodafoneUK @GeorgeMonbiot Even after your **** show at customer service you want him to speak to a bot....Remind me NEVER to buy ANYTHING from your company...EVER
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The Yorkshire Navarro
(@YorkieNavarro) reported
@VodafoneUK @GeorgeMonbiot Why doesn't one of your customer service people phone him, you set of c**TS!!
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Neil Weaver
(@Clearincite) reported
@TrudieMaxim @GeorgeMonbiot @VodafoneUK I did exactly the same with Talk Talk, had exactly the same issues, searched for CEO Email, Emailed Dido Harding directly sorted in super fast time bless her cotton socks. It's mainly due,to Arse Holes unwilling to take responsibility. This happens in Industry all the time.
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Dave Pike
(@DMP1918) reported
@GeorgeMonbiot @VodafoneUK Hi George, this is incredibly disturbing I’ve dealt with abysmal customer service before but not to this extent. I Google the CEO of a company generally their email can be found. When I’ve complained to it, I instantly get a response from their PR team & then to a senior manager!
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King Badger
(@RichWreakes) reported
@GeorgeMonbiot @VodafoneUK I used to work for a well known mobile phone retailer. Vodafone were always terrible. We used to try and persuade customers to go onto literally any other network because they were beyond awful. I feel for you.
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Quel Fromage
(@QFromage) reported
@GeorgeMonbiot @VodafoneUK You have my sympathy and condolences. I’d like to say I’m surprised by the behaviour of Vodafone. They caused my dad a lot of stress chasing him for debts he never owed. For all those reading this thread wondering about using Vodafone, caveat emptor.
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Su 3.5% Pro Europe #NHSblueheart💙💙💙SavetheNHS🌻
(@SuBolton5) reported
@GeorgeMonbiot @jfranklynh @VodafoneUK I was with vodaphone for a year, worst phone company I’ve been with. I was told I wouldn’t get a final bill and would actually be refunded £20. I did get a final bill and speaking to them was a waste of time, they don’t care. They owe me £52.
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Gem
(@GemmaStreet1983) reported
@VodafoneUK @speckyninja "👋 Hey." ?!?! Seriously?? Patronising AF. Should be used to train customer service peeps on how NOT to do it! YUK
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Jim Equipment MP
(@jim_equipment) reported
@GeorgeMonbiot @VodafoneUK Customer service died (the final push) as soon as they were able to hide behind the "due to corona" automated messaging How can a business expect people who aren't enthusiastic about working in a call centre will even bother when allowed to sit unsupervised at home
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chris james
(@James1uk) reported
@GeorgeMonbiot @VodafoneUK Horrible bastards
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FT
(@financethoughts) reported
@GeorgeMonbiot @VodafoneUK I had an awful time with Vodafone. Moved to @tescomobile & never looked back. Any issues, you can always just go into the store to resolve. Sorry to hear your experience, but I am not one bit surprised.
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Compel Bast
(@Compel_Bast) reported
@GeorgeMonbiot @VodafoneUK Hi @vodafoneUK the utterly horrendous behaviour seen from your company as outlined in this thread has convinced me to leave you as my phone provider as opposed to renewing my contract. I will be directly citing this incident in my cancellation
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steve hayes
(@shimself) reported
@GeorgeMonbiot @VodafoneUK Make a small claims court demand, with lots of costs and time and trouble. you will win
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will
(@willbax123) reported
@GeorgeMonbiot @VodafoneUK @BTGroup are just as bad, refused to even move my elderly father to a lower cost broadband and said he must honour contract that is enough to service a business with broadband, not someone that writes 5 emails a week and uses it for nothing else. Threatened with debt collectors
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Jason_Paul
(@JaseWtrs) reported
@GeorgeMonbiot @VodafoneUK @VodafoneUK are terribly bad! They have no answer for anything. I’m sorry you’re having to go through this mate
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Lady Baroness HRH Princess Furball #GTTO 🇺🇦🇪🇺
(@FelicityCobbing) reported
@GeorgeMonbiot @VodafoneUK I’m so sorry to hear your father’s been treated like this. Inexcusable. We had a dongle for wifi and somehow a phone number was attached to it ( by whom?) which was making calls to far flung places. Impossible to deal with them. Took ages to sort out. Never again.
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Miladiou1976
(@miladiou1976) reported
@DuncanMhor @GeorgeMonbiot @VodafoneUK Happened to me too. I spent 8 months trying to close my account. Got told totally different reasons 8 times. Ended up with damaged credit rating which took another 6 months to fix. Dreadful. I think the deliberately target leavers. Reckon it's on purpose.
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W Mykura
(@WMykura) reported
@GeorgeMonbiot @VodafoneUK I’ve been here before, with Sky TV. Only one solution: send them ONE message/text asking to END your subscription. IMMEDIATELY stop your direct debit. You will eventually get a debt-collector letter, and the debt agent WILL talk to you, and resolve it. Money talks...
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Carole Haswell
(@saltburnlass) reported
@GeorgeMonbiot @VodafoneUK sadly it's not just businesses. The elderly are often met with these reactions across the board. I witnessed horrible rudeness and aggression towards an elderly woman in an NHS hospital ward at night.
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Fiona Trigomedis-Powell
(@nursefiuk) reported
@GeorgeMonbiot @VodafoneUK I had a similar problem trying to end my Father’s contract when he passed. I was repeated told that only the account holder could cancel the account despite me saying repeatedly that he had died.
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David Kenna
(@DavidJKenna) reported
@VodafoneUK @GeorgeMonbiot Why do companies the size of Vodafone insist on outsourcing their customer services to overseas call centres? In my experience of dealing with these call centres, language skills are insufficient to deal with complex and sensitive issues at times. Billions made, Pennies pinched!
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Anne smart
(@AnnesmartieAnne) reported
@GeorgeMonbiot @VodafoneUK I know how distressing this is. I had a problem with the DSS who after my Mum died said my elderly Dad had fraudulently claimed attendance allowance? After hours on the phone this was settled but months later Debt Recovery Agency threatened court action.
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Nicholas Hirst HND,BSc, MRes
(@XXX1v) reported
@GeorgeMonbiot @VodafoneUK My phone developed a fault that resulted in a monthly bill of £900. I rang customer help and was told by a very rude woman that it was my fault and I had to pay them. I cancelled my DD and of course they sent me debt collectors. I did pay eventually but felt cheated.
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Chris Wilcox
(@ChrisWi41615679) reported
@GeorgeMonbiot @VodafoneUK I had similar problems trying to close my business account with them after I sold the business, absolute nightmare.
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J t
(@Jt20427297) reported
@GeorgeMonbiot @VodafoneUK Just like to say that a lot of big corporates appear to be deliberately not putting enough people on lines etc in a bid to make us go away. Customer service means absolutely nothing. It’s this greed, we can get away with anything culture so portrayed by our illustrious leader.
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Peter Barlow
(@petebarlow) reported
@GeorgeMonbiot @VodafoneUK I did a freedom of information request when I had bother which generated a phone call “because this is generally followed by a complaint” but the information received showed the contempt service people have for their customers . 2 years later got my refund
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jimmerrrr
(@jafairbairn) reported
@GeorgeMonbiot @VodafoneUK We binned them about 5-6 years ago when they kept demanding money that we didn’t owe them. My wife still has a mark on her credit record as they refused to cancel it. Absolute arsehole of an organisation.
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Stéphanie Says...🦖🦕🇺🇦
(@StephanieJaneG6) reported
@VodafoneUK @GeorgeMonbiot And what are you going to do to ensure that this never happens again? If you haven’t got the most basic procedures in place for handling deceased customers, what else haven’t you got?