Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Sittingbourne, London, Maulden, Portsmouth, Attleborough, Bromsgrove, Thetford, Blyth, Tower Hamlets, Croydon, Edinburgh, Upton, Clitheroe, Northampton and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Wi-fi | |
| Sittingbourne |
Phone | |
| London |
Internet | |
| Maulden |
Phone | |
| Portsmouth |
Total Blackout | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Daz
(@Daz54645214) reported
@VodafoneUK are there any broadband issues in my area my postcode is OL10 3ED
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ed francis
(@pompeyhedge) reported
@VodafoneUK as usual GU1 is running at less than 1mbps on 4G, 5G not working as usual. Complete joke.
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James Leiper ∆ λ
(@james_leiper) reported
@VodafoneUK Just being sneaky, Awful behaviour from vodafone, removing a deal earlier than stated, when I spoke to someone from your sales team on the phone yesterday he said he had been getting calls all day about said deal not working.
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Steven Burns
(@stevenburns89) reported
@MartinSLewis @itvMLshow Changed to @VodafoneUK a few months back. They’re my mobile provider, never had an issue in regards to that and I was offered a discount to change to their broadband. After setting my activation date to 1/05/21, it wasn’t switch on for a further 3 weeks… 1/
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KevinPearce
(@kevinmarkpearce) reported
@VodafoneUK unable to call 191 as my phone has died. unable to live chat as your website keeps crashing. unable to speak to customer service as 'you're really busy' on hold for 35 mins...
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Bikramjit Singh Mann
(@mannbik) reported
@VodafoneUK after 10 years and 4 lines with them it is time to change as , such rude consultant, Should change providers every time renewal comes, VOdafone keeps txting and email to contact as Now they have discounts after I gave notice before that they could not be bothered
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Tom Guy
(@IamTomGuy) reported
Hi @VodafoneUK Can you tell me why it has taken over a week (and counting) to get a serious issue resolved please? I’ve been chasing you over and over but you’re not addressing the issue. This is really poor. @Ofcom
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Beth Hodgkinson
(@BethHodgkinson1) reported
from
Fleetwood, England
@VodafoneUK trying to see if my number has been transferred to a pay as you go - can’t get through to anyone to help.
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liz andrews
(@lizduckett) reported
@VodafoneUK how long does it take to port a number when you were already with Vodafone anyway? I've had no network for over SEVEN hours now, despite spending an hour on your online chat. this is really poor
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Coldpoison
(@C0LDP0ISON) reported
@Tracey12316 @VodafoneUK That's coz the chat is now just agent's that we're from store and run independently as each vodafone store is now a franchise so you won't get help on there sorry to disappoint. Either go to the sales team on the phone or leave best advice I can give as former employee
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becky
(@beckyyjadee_) reported
@VodafoneUK have been unable to recieve calls for years. Got a new phone and contacted vodafone on 17th Sept to try and amend this, was told all was fine. Just missed a crucial telephone appointment with SAMHS as a result, now can't get help from vodafone. please advise
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Victoria Moffatt
(@vicmoffatt) reported
@VodafoneUK That’s not working.
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Lee Houghton
(@LeeHoughton4) reported
@vixx_83 @VodafoneUK Brilliant Customer Service!!! That is why I've been a Vodafone Customer for the last 9 years 👏🏻👏🏻👏🏻
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ShibaDemonZane
(@zanesgaming_) reported
@VodafoneUK you’re automated service really pisses me of. How ******* hard is it to talk to someone??
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Steven Burns
(@stevenburns89) reported
from
Newtownabbey, Northern Ireland
@MartinSLewis @itvMLshow @VodafoneUK That the maximum they could do was £40. I know it still something but it’s the principal of the matter. Was told something, got something completely different. It’s also very intermittent quality of broadband. After several years as customer I told them… 4/
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James Leiper ∆ λ
(@james_leiper) reported
@VodafoneUK Yeah they couldn't help me And when i called they just wanted me to do it over the phone so i wouldn't get the online bonuses.
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Victoria Wilkinson
(@Victoriawil88) reported
@VodafoneUK hi can you let me know if your having issues with signal in hu7 3 area just really bad signal pass 3 days when making calls
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Derya Erdoğan
(@dariaerdogan) reported
@VodafoneUK can anyone contact me please. Purchased a business broadband almost a month no internet no phone. No engineer, 2 hours spending on the phone with you. No call back, no follow up. Our delivery system, reservation system, till system, payment system is down.
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Loveblood Creative
(@LovebloodC) reported
@vodafoneUK Just received a letter telling me that you have passed my "debt" on. What debt? You can't cancel an account with money owing! IF I did owe you why didn't you WRITE to me at my address. Cos seems it's ok for sending threats! In the words Bros #ioweyounothing 😡 AWFUL
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James Mayes
(@James_Mayes) reported
Today's @VodafoneUK annoyance: they've deactivated the entertainment package I requested & paid for, but activated the security service I did not want & will not pay for. Good network, but consistently terrible customer service/provisioning.
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Rick Moorhouse
(@Moorhouse7) reported
For the record @VodafoneUK is the worst company for customer service I’ve ever dealt with. Terrible service. #Vodafone #mobile #badservice
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Ralph Nelson
(@RalphNe32269576) reported
@VodafoneUK Can't login. Username not recognised. Password not recognised. Can't give you Customer number because I can't login! Your "live chat" is not responding.
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Jaco de Wet
(@Jdewet002) reported
@VodafoneUK I’ve upgraded my vodafone home broadband a week ago. Now nothing works and I’ve had to phone Vodafone every day. With every call I hear a different issue and more promises. SHOCKING customer service! Zero feedback. No way of escalating ongoing issue.
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Steve Gardner
(@stevegardner73) reported
Ordered my new @O2 sim today. Feels good to be finally leaving @VodafoneUK after so many years of poor signal and service. £10 for 20Gb of 5G data #O2 #Vodafone
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Abnormal Sleepz
(@abnormalsleepz) reported
@VodafoneUK you absolute finnessers 😭terrible network.
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Oram77
(@Oram771) reported
@VodafoneUK haven't had signal at my home for 3 hours SY6 6RG
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Laura Ashton
(@Pa2539Laura) reported
@vixx_83 @VodafoneUK Better than @virginmedia my dad was in intensive care in Sicily, calling every day to see how he was and how I could help. They put an international block on my phone as my phone bill was too large! Hope whoever's in hospital is feeling better soon!
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Bloodbiker
(@BL00DBIKER) reported
Having trouble getting my head round just how institutionally inept @VodafoneUK are. I have been waiting over 3 months for broadband. Engineer visit cancelled again without notification for the 3rd time. I thought BT! VF take incompetence to a new level! #happycustomer NOT!
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Steven Burns
(@stevenburns89) reported
@MartinSLewis @itvMLshow @VodafoneUK I was never contacted in regards to why it was delayed. I had to carry that on myself. I rang several times and was told it was BT’s fault as they couldn’t change the fibre over. I was also told on the phone that I would be credited £5 a day for a loss of service…2/
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Steven Burns
(@stevenburns89) reported
from
Newtownabbey, Northern Ireland
@MartinSLewis @itvMLshow @VodafoneUK After it was activated, I rang and asked about the £5 a day loss of service credit that I was told on the phone. I was out of broadband for 16 days, all in all, which meant we went through a mountain of data for homework etc. I was then told…3/