Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 01/21/2026 17:05

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Dronfield, Newport, Bedford, London, City of London, Ashton-under-Lyne, Shefford, Hackney, Farnborough, Bristol, Taunton, Lichfield, Cardiff, Oldbury and Dublin.

Loading map, please wait...
City Problem Type Report Time
United KingdomDronfield Internet
United KingdomNewport Internet
United KingdomBedford Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of London Internet
United KingdomAshton-under-Lyne Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • cuttsygigg Alibab (@cuttsygigg) reported

    @VodafoneUK are there issues with broadband in s13 area Sheffield. Currently without wifi. Tried resetting router a few times now and still no connection. Thanks

  • RobbingTommy Londoner (@RobbingTommy) reported

    @TheSun @skytv internet is always down worse than @VodafoneUK

  • craigy_71 Craig (@craigy_71) reported

    @VodafoneUK any idea why broadband not working in Sheffield area and when it will be fixed?

  • BradleyTiernan Bradley (@BradleyTiernan) reported

    @VodafoneUK I’d use #VeryMeRewards to get streaming equipment; including a Blue Yeti microphone, 1080p webcam, acer gaming laptop (and monitor), a subscription to a gaming streaming service and a comfy chair

  • leebrux Lee Brooks (@leebrux) reported

    @Chri5Morris @VodafoneUK Same issue in S21

  • katerooksby Katethh♥ (@katerooksby) reported

    @VodafoneUK internet connection has gone down in Sheffield, lots of people reporting issues on DownDetector, any idea when this will be fixed?

  • beckyj137 Becky (@beckyj137) reported

    @VodafoneUK hello! Do you have a number my other half can call you on? Google isn’t being clear. Still having signal issues and I’m on a different network, so needs one where he can call from mine. Thanks!

  • OctaneJunkie Dan (@OctaneJunkie) reported

    @VodafoneUK @Stegwah There is a very much bigger problem in Sheffield/Chesterfield that that mans router. Complete Blackout. DSL lines up, no IP addresses. Please escalate internally as P1 outage.

  • steven_gude Steven gude (@steven_gude) reported

    @VodafoneUK @OctaneJunkie I think what he is saying is that your entire broadband service in Chesterfield doesnt work.

  • ConnorPett Connor H-Pettinger 🇬🇧 🎮 (@ConnorPett) reported

    @VodafoneUK my home broadband has stopped working. Keeps flashing white then goes red then back flashing white. My mother in law is also having the same problem.

  • jipattisonsmith Ji Pattison-Smith (@jipattisonsmith) reported

    @VodafoneUK Home broadband is down, S26 area, tried resetting router twice, can't get through on phone or live chat, any advice?

  • adam2312 Codename_benchpress (@adam2312) reported

    @VodafoneUK Is there broadband outage in the S60 area? Went down around 30mins ago

  • debra_popey Debra Popey (@debra_popey) reported

    @vodafoneuknews @VodafoneUK still waiting!!! In desperation you told me my phone would be working within three days!! Surprise three days and not working!!! Yet again I am paying for phone and can’t use it!!! September to December no 4G signal !!! Please sort it now! THANK YOU

  • ianbesford Ian Besford (@ianbesford) reported

    Hi @VodafoneUK are you having broadband problems? My internet went down about 1pm, just a flashing red internet light.

  • GeorgiaBoogy Georgia Boogy (@GeorgiaBoogy) reported

    @VodafoneUK No Internet in S11 for nearly 1h. Clearly large scale problems in Sheffield and Chesterfield so please sort ASAP.

  • fizanayaza fiza nayaz (@fizanayaza) reported

    @VodafoneUK Drop it please!! Let’s see if that will help 🙄🙄🙄

  • HalloweenGirly Sarah Woodhead 💙🚑💚 (@HalloweenGirly) reported

    @VodafoneUK Can’t connect in S12 for the last hour. Is there an issue?

  • willoliphant Will Oliphant (@willoliphant) reported

    @VodafoneUK my broadband is down. I can’t get anyone on the phone. The bot that replies to messages on this account isn’t even working properly. Any advice? This is fairly disappointing as I’m paying for your fastest fibre.

  • iPC_Gaming Reece (@iPC_Gaming) reported

    My internet has gone down yayyyy. Hurry up and fix your services @VodafoneUK so I can get back to playing Call of Duty

  • OctaneJunkie Dan (@OctaneJunkie) reported

    @VodafoneUK Complete DSL outage in South Yorkshire. Lines up, No IP addresses being allocated. #Vodafonedown

  • leebrux Lee Brooks (@leebrux) reported

    @KarenNiven4 @VodafoneUK I have the same issue, been on live chat for an hour

  • markproctor58 Mark Proctor (@markproctor58) reported

    Why is your broadband so **** @VodafoneUK ? Down again and nobody answering your phones

  • leebrux Lee Brooks (@leebrux) reported

    @HalloweenGirly @VodafoneUK Same issue in S21

  • iglooant Ant (@iglooant) reported

    @VodafoneUK hi, someone with the same name as me has given you my email address... I have all his contract emails etc. Can you help me to get this sorted?

  • Chris38625157 Chris Tof (@Chris38625157) reported

    @VodafoneUK Good customer service, reliable, knowledgeable staff, valued, competence.... my wish list is too much I know...

  • DaveTMFuk DJ TMF (The Middle Finger) (@DaveTMFuk) reported

    @VodafoneUK after being a mobile customer with you for over 15 years, I’m really disappointed with your broadband service. I signed up at the end of November and still have no internet after many attempts at installation, and multiple days off work. After spending lockdown Xmas &

  • MOkeudo Mary Okeudo (@MOkeudo) reported

    @VodafoneUK #VeryMeRewards A samsung galaxy Note20 ultra would be great rewrd for this loyal customer.

  • sj_unwin Susan Unwin 💚🌳💚 (@sj_unwin) reported

    Anyone had problems with @VodafoneUK this week? Landline stopped working Tuesday closely followed by broadband. Initially Broadband was made operational- now following an update conversation with the fault team broadband doesn’t work again and I’m fed up with being put on hold.

  • Mathew30 Mathew Lisett (@Mathew30) reported

    not happy at all with @VodafoneUK chat agent, im asking for a reason as to why the bt engineer isnt here yet as hes late, and all im getting is a response of " hes coming and theres no message that hes delayed" wtf!! vodafone not understand what an arranged booking is

  • GarrieOwens garrie owens (@GarrieOwens) reported

    @VodafoneUK New handset with a free years contract wouldn’t be a bad place to start