Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Attleborough, Bromsgrove, Thetford, Blyth, Tower Hamlets, Croydon, Edinburgh, Upton, Clitheroe, Northampton, Peterborough, Folkestone, Batley and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Attleborough |
Phone | |
| Thetford |
Phone | |
| Tower Hamlets |
Internet | |
| London |
Phone | |
| Croydon |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rossy Smith
(@Rossy_smith) reported
from
Paddington, England
@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
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Mark
(@Mark15269558) reported
@AhmedShelbaya @vodafoneuknews @VodafoneUK why are people treat badly by Vodafone even pensioners are treat with no respect ?
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Dave Field
(@DaveField1969) reported
@VodafoneUK I have spent the last 3 days at the British Grand Prix with no reliable phone signal or data & unable to reliably send messages. I'm pretty cheesed off that I pay a lot for a service I did not receive. Will I be refunded for the 3 days of isolation from the network please?
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Chad Barrigan
(@chadleystubbs) reported
@VodafoneUK who can I message about the Armed Forces Covenant? We’re paying for a service that doesn’t work and can’t cancel because it “worked at your old address”? Terrible customer service
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Al
(@Zerouali84) reported
@VodafoneUK Tried to use your site to upgrade my device last week, it was down. Again today it's not working. Impossible to speak to an advisor on chat. Really poor - when will this be sorted?
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Claire Ingram
(@claireingram99) reported
@VodafoneUK why can I not speak to a bloody human when my broadband is not working!!!!! Massively regret switching to you!!!
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golanbrok
(@golanbrok) reported
@EmmaRaducanu @VodafoneUK @Wimbledon If a company hires sportpeople or actors etc to front a media campaign then I immediately change suppliers or use another company. I would rather the company focus on their service than pay fortunes to celebs.
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lee connor
(@leeconnor4) reported
@VodafoneUK @Wimbledon Shocking service, stay clear and get another provider
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Sarah Squires
(@sarahBuk) reported
@VodafoneUK I'd like to draw your attention to some very bad customer service received by my mum, a long time Vodafone customer. Happy to do it on here or DM you. We'll be in to the Welwyn Garden shop again on Saturday and if they don't resolve it we'll move network.
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Mickey the Mug
(@Bury232) reported
@rockmeamadeus6 @VodafoneUK I am having same issue in london. No ability to use data and patchy signal since yesterday, only get data on WiFi
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Qamar Bazaz
(@qamarbazaz) reported
@VodafoneUK from past couple of months I’ve been dealing with terrible mobile data connection. Last time I rang the customer service about this was on the 29th/06. And the reply I had was shocking, ‘why don’t you ring us every time this happens’. (1/2)
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Qamar Bazaz
(@qamarbazaz) reported
@VodafoneUK I’m your customer not the data collection software. I told them I don’t have time as the waiting times are around 45 mins. Another shocking suggestion was to use virtual assistant from my phone. how do I use the virtual assistance if I don’t have the network?
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Leba Burgess
(@scarlett0412) reported
@VodafoneUK spent the whole weekend with no signal at #silverstone #disappointed #timetochangenetwork 😡😡😡😡
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lee connor
(@leeconnor4) reported
@VodafoneUK What for? Your customer service is terrible and no one wants to do their job once you get through, shocking
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Nicky
(@Nicky43042227) reported
@VodafoneUK same questions every time we are put through to a different person and then put on hold and again still nothing sorted!! Cancel my contract!!!!
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The Average Mo
(@TheAverageMo2) reported
Credit where it's due. Broadband went down Wednesday. 1 call made to @VodafoneUK, engineer out on Thursday, all fixed. In comparison to @TalkTalk who took 11 days and 6 calls to get fixed at the other property. Surely will be switching.
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Carl Rolfe
(@C_Rolfe81) reported
@VodafoneUK @eltonofficial How about sorting my network problems out. Why has it got so bad in past 6 months away from main towns and cities?????
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John anderson
(@john_anderson67) reported
@VodafoneUK Been a customer since 2006, called twice to upgrade to iPhone 13- both times I’ve quoted deals with O2 and 3 Mobile in the hope that you’d match them. Twice been given my PAC code which I’ll now be using. Shame to be leaving Vodafone but you only seem interested in new business!
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Manisha Saggu
(@Manisha_Babra) reported
Never been so happy to be back with @VodafoneUK! @ThreeUK you were a real let down! No signal (that worked) even in central London! #nevermakingthatmistakeagain
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Connor P Laws
(@connorlaws) reported
@VodafoneUK how long do you think i'll be on hold today then gang? already been disconnected twice this morning. I don't want to speak to the online team, i'd rather speak to a person over the phone. been with you 11 years and this is the worst customer service ive ever seen
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Zhepzy Mud Runner Princess 👑
(@ZoeHepper) reported
@VodafoneUK DISGUSTING customer service! I require a cancellation, your agent refused to help me!!!! No one answers the phone! Chat bots don't complete the query! Hideous!!!
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Joshua
(@Josh727372) reported
Your data is terrible and always has been @VodafoneUK I would NOT recommend Vodafone to anyone!
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Darren 💙
(@Darrenjs68) reported
@VodafoneUK reward link not working and the timer is expiring.!!
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Pat McCaren
(@patmccaren) reported
@VodafoneUK hello! I’m in Germany and I can’t access the MyVodafone app to add a data bundle to my account. Please can you help via DM? Thanks.
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Sarah Squires
(@sarahBuk) reported
@VodafoneUK I'd like to draw your attention to some very bad customer service received by my mum, a long time Vodafone customer. Happy to do it on here or DM you. We'll be in to the Welwyn Garden shop again on Saturday and if they don't resolve it we'll move network.
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Julie Bridger
(@JulieBridger3) reported
@VodafoneUK I have dm but got an auto reply not understanding our problem ! Sums it all up really !
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Mark Gould
(@yiddo71) reported
@VodafoneUK just spent 20 minutes on your customer service line trying to explain the Isle of Man is nowhere near Guernsey so there is a major flaw in your system !!!@Isle_of_Man @VisitGuernsey
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Shahid Ali
(@nisascotland) reported
@VodafoneUK another day another outage. Been like this since 9am. Working from from home is not fun if you can’t work from home. Please fix this daily occurrence @VodafoneUK or I will be going @EE
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Joe Amadeus
(@rockmeamadeus6) reported
@VodafoneUK seem to be having ongoing issue within London area with calls dropping out when not on home WiFi. What is the problem? Oh and I've restarted my phone several times.
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Alexander
(@I_guess_hmmm) reported
Hey @VodafoneUK any help convincing my mom to use the volume keys on her phone instead of covering the speaker with her hand, I've tried and failed many times 😔