Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (64%)
• Phone (18%)
• Wi-fi (11%)
• Total Blackout (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Leeds, Fareham, London, Guildford, Halifax, Cardiff, Glasgow, Royal Tunbridge Wells, Hackney, Preston, Heanor, Epping Forest District, Birmingham, Poulton-le-Fylde, and Stockton-on-Tees.

City	Problem Type	Report Time
Leeds	Internet	32 minutes ago
Fareham	Total Blackout	3 hours ago
London	Wi-fi	13 hours ago
London	Internet	14 hours ago
Guildford	Internet	18 hours ago
London	Internet	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  V (@Vaavi_o) reported 30 seconds ago

  @VodafoneUK Ordered Secure Net Extra over 24 hours ago. Order is visible on your system but still not active. Spent hours in chat with multiple agents only for it to be closed during transfer to care. Can someone please help get this activated? Happy to DM details.

• 
  scott 🇬🇧 (@ScottyGB77) reported 2 minutes ago

  @GBNEWS @Alexarmstrong @VodafoneUK is this right you are giving free sims plus data to illegal immigrants?? I have been a 20 year customer with you lot. I am now leaving, plus my wife and my daughters! I pay £150 a month and you lot give it away to this lot!! Im done!

• 
  Cath (@twigs83) reported 6 minutes ago

  @VodafoneUK disgusting behaviour from yourselves. Charging an 86 yr old man £340 to cancel a service you haven't provided! @Ofcom who do we make an official complaint to?

• 
  Rushi Munshi (@RushiMunshi) reported 7 minutes ago

  @VodafoneUK has quite bad signals for home broadband. Will i be renewing with them? Doubt it based on current performance.

• 
  Judders ・ ジャダー (@ColinJudkins) reported 9 minutes ago

  So turns out that @VodafoneUK are going to charge me £2.75 a day to use minutes and data that I pay for when I travel to Europe next week. I can buy a pass to save a few quid, yet my wife's network allow her to use her minutes and data free of charge...

• 
  chey (@axtumnbreeze) reported 10 minutes ago

  I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

• 
  Shesgoter Titzout (@bigun1414) reported 19 minutes ago

  @Alexarmstrong @VodafoneUK are not answering my request for information, clearly they prefer giving free stuff to illegal immigrants rather than addressing concerns of a paying customer of over 20 years standing. Says it all really…will not be renewing my contract that’s now due.

• 
  Crunch 🍒⚪ (@crunchwwrl) reported 21 minutes ago

  Fair play, I know the signal at the Brick is 💩, but taking 40 minutes to post this is especially 💩. Sort your coverage out @VodafoneUK

• 
  Le Coq (@LeCoq_79) reported 21 minutes ago

  Since upgrading my internet package with @VodafoneUK, the latest wifi7 booster they sent out was tempermental at best. They sent me a new one out yesterday which failed to even function. I'm now on day 2 of them tryinbg to figure out the problem. Just replace the damn thing!

• 
  Bobby D (@RobertG79908618) reported 26 minutes ago

  @popcorn_amazing @AJRAllModCons @VodafoneUK Yes when I had an issue over a £100 debt that was 10 years old i emailed this chap and they wrote it off. Its the only way

• 
  Andy T (@Andy_T_) reported 26 minutes ago

  Thankfully I'm not and will never be with @VodafoneUK

• 
  Matt Hudson (@MattHuddyHudson) reported 27 minutes ago

  @pmiddy78 @VodafoneUK @O2 Don't do it you'll regret it , been trying to upgrade for weeks and can't . Signal is awful .

• 
  BazLogic (@BazLogicUK) reported 29 minutes ago

  @VodafoneUK I’ll be cancelling next week, customer with you for last 20years.

• 
  Wanda Wrongthinker (@Wanda_wsn) reported 31 minutes ago

  @DailyMail @VodafoneUK are involved. Change providers. Better service with @O2 anyway.

• 
  Unhappy Customer 🤨 (@BeenDunOver) reported 34 minutes ago

  @Alexarmstrong @VodafoneUK if you are throwing around sim cards with free data, why can't you provide those who are currently homeless in the UK, those in data & network poverty UK? @10DowningStreet

• 
  Nike Ralph (@MjelkRen) reported 36 minutes ago

  @djp4cm4n @VodafoneUK wtf explain this @VodafoneUK I will cancel immediately. I have no loyalty to your ****** network

• 
  Birdy Brexit (@BirdyBrexit) reported 37 minutes ago

  Such a bad service from @VodafoneUK ! will never use them again.

• 
  Prudence (@Maria_Alfie39) reported 42 minutes ago

  @VodafoneUK Can ANYONE in Vodafone that can assist without me having to explain my issues 100 times to people that just don’t understand?

• 
  Broken Britain (@neednooneknow) reported 43 minutes ago

  @Alexarmstrong @Nawjryw Cancel your @VodafoneUK contracts people

• 
  🖤Spencer Cookie (@crowmogh) reported 45 minutes ago

  @AJRAllModCons @VodafoneUK Wow @VodafoneUK that’s really bad!!!

• 
  Judgesmyth 🩵🇬🇧 (@Judgesmyth893) reported 48 minutes ago

  I am a customer of yours, and have been for over 20 years. Is it true that you are involved with "Care For Calais," and dishing out Mobile Phones and SIM Cards to illegal immigrants?? My contract is up with yourselves shortly, and if this is true, IM GONE!!! @VodafoneUK

• 
  🇺🇦 Dave (@wwfc_dave) reported 51 minutes ago

  More poor service from @VodafoneUK refusing to send a booster despite the FTTP engineer from @CityFibre saying it's required at the property. Convinced me to leave as soon as the fixed term expires.

• 
  Jan (@jan6474) reported 51 minutes ago

  @AJRAllModCons @VodafoneUK The same here, absolutely shocking service and lack of care.

• 
  Nicolas Granatino🌻 (@ngranati) reported 51 minutes ago

  @VodafoneUK can you please DM me for customer service

• 
  Matthew Tomkins (@MattTomkins8) reported 52 minutes ago

  @djp4cm4n @VodafoneUK Ugh, I just changed in November bcz O2 Internet was **** 🫩

• 
  arpitarath (@arpitarath) reported 55 minutes ago

  Can @VodafoneUK have better customer service- it takes ages to speak to a human. Tobi is good for simple tasks but doesn’t redirect to a live agent easily.

• 
  Adhd-man (@Adhdman78) reported 58 minutes ago

  @VodafoneUK why do I have to pay a monthly bill when illegal migrants get Sims preloaded with 6 months data? You horrible *****, you're part of the problem!

• 
  Mr Heap (@jonathan_heap) reported 58 minutes ago

  @VodafoneUK do you respond to customer complaints or just ignore them. Signed up with you 6 months ago and still waiting for my joining reward, non of your team seem to want to help

• 
  Meenesh Mistry (@MintyCondition) reported 59 minutes ago

  @VodafoneUK your incredibly helpful in store staff have to suffer with an incredibly slow system. It really devalues the service you offer and I’m sure demotivates the staff

• 
  Jaime Lannister (@callandobocas83) reported 60 minutes ago

  @dazzerrari @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable