Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Birmingham, Cardiff, Halifax, Didcot, Caerphilly, Fulham, Bristol, Newport, Witney, Newham, Newport, Basingstoke, Whitchurch and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Birmingham |
Internet | |
| Cardiff |
Wi-fi | |
| Halifax |
Wi-fi | |
| London |
Total Blackout | |
| Didcot |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dolph
(@D0LPH_) reported
@wilcochris @VodafoneUK @CityFibre Ah ok. Other than that, what’s the #gigafast service like?
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TheGreatDane
(@Denmarklark) reported
@VodafoneUK I have a Realme X50 Pro and I can't get WiFi calling to work. It is activated. Apparently Vodafone doesn't support all handsets for WiFi calling? It was working fine on O2 a day ago (I joined Voda today).
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kathy
(@kathy56286414) reported
@aendrew @VodafoneUK I'm the same appalling service
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Jason Maysonet
(@ranger1490) reported
@NeroHardy98 @VodafoneUK Still wouldn't be bad
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T E R R Y
(@STIMSOT) reported
Hi @VodafoneUK (2) been hung up on and left with no service for over 48 hours and being charged and nobody is doing anything about it.
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Sarah Morris
(@sarahemma89) reported
Have been waiting for an engineer to come and install internet all day @VodafoneUK - was due here between 1-6pm, no sign of them, no communication of any delay and online services don’t know what’s going on. Can someone please help ASAP? @VodafoneCust
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gerri 💙 NHS
(@altwood2010) reported
@VodafoneUK I’m having real trouble the last 3 days as the Vodaphone app isn’t updating properly ( displaying the date my pay ad you go bundle will expire) I have turned off and on phone and de-installed the app snd them re- installed the app does not show date of bundle renew
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stevewhiteraven ☮️🕊️🌳🌹
(@stevewhiteraven) reported
@VodafoneUK Not waiting for anything, after a month of lies i told you .ot to stuff your contract where the sun don't shine asked Plusnet and they got the job done on the dates they said within 2 weeks, i wish to gods i had never heard of @VodafoneUK the stress and anxiety you caused me
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stevewhiteraven ☮️🕊️🌳🌹
(@stevewhiteraven) reported
Has anyone noticed companies are using covid as an excuse for failing to carry out work they promised, I recently moved and getting services sorted has been a very stressful nightmare worst was @VodafoneUK with lies and excuses But now (continued 👇)
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NeroHardy98
(@NeroHardy98) reported
Another ******* phone broken till Monday to get this temporary phone back, still waiting for @VodafoneUK to actually send my iphone back... Then I can get back to making some proper content..
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EbonyElena
(@Ebzi33) reported
@VodafoneUK have got me well and truly f’d up how does my data literally not work from my house till about 20mins down the road from me? What is this ghetto?
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stevewhiteraven ☮️🕊️🌳🌹
(@stevewhiteraven) reported
@VodafoneUK ITs ok now Plusnet were brilliant you, on the other hand, i am waiting until you take me to court for the money you think i owe you for not actually having a service ... I have all the evidence of your lies ..i will enjoy showing it
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T E R R Y
(@STIMSOT) reported
Hi @VodafoneUK (1) Im completely discusted with the service received from yourselves. Spoken to over 10 people who palm me off and won't deal with my request. Incompetent and rude staff. I will be forwarding this to ofcom and which if not resolved today. Number lost in porting in
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Charl
(@charley17) reported
@VodafoneUK struggling to access your #veryme app, online chat not helpful & the reward ends at midnight tonight. Any help please?
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Chris Wilcox
(@wilcochris) reported
@D0LPH_ @VodafoneUK @CityFibre It's issues I am having with VF. They've finally listened to me when I was able to prove the issue wasn't my side. It's shocking customer service though
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Tanya Grabham
(@TanyaScarr) reported
@VodafoneUK Twitter is a much better service than using the automated web chat and the automated 191 phone number. I'll return here if I ever need to speak to someone again 👍
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NeroHardy98
(@NeroHardy98) reported
@ranger1490 @VodafoneUK that wasnt the problem with the iphone
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Steven McIntyre
(@stevenjmcintyre) reported
@broadbandgenie just signed up to @VodafoneUK broadband, put a different email address to what I used on your initial site, will the reward track or do I need to cancel and start again?
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Jilly
(@psychobabblex) reported
@VodafoneUK hi, trying to register my email for your nhs discount but the form says it is an invalid address (which it isn’t) can you help?
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Nathan Davies
(@NMD_BAGGIEBOY) reported
@VodafoneUK Apparently I’m going to receive a call in a few days, just so I can get a letter of deadlock.I just can’t believe a company the size of Vodafone behave like this! Absolutely disgraceful. You impact on my business in a negative way and do nothing.Awful company
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Bobby
(@bobbydavz1979) reported
@VodafoneUK I have been having a problem with my handset for several months now I have phoned the call centre and have spoken to various people have been told they will call me back to solve problem 1 week later I’m still waiting 🙈
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CellTowerUK📶
(@tower_cell) reported
Issue with Vodafone site in NE346RQ ive had little to no service since November, any updates @VodafoneUK @Ker_Anderson
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
Hey @VodafoneUK Got the rectangle Wi-Fi Hub [the one that came with superfast 2] What's the max number of devices that can connect to it? With building a smart home, it's eventually Going to have to support a lot of devices!
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Daniel Harris
(@someclarkson1) reported
@VodafoneUK You need to sort out your customer service and telling the truth about what speeds you will get ! Appalling !!
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Michael Levitt
(@MertMick) reported
After awful customer service from @VodafoneUK , after getting broadband installed I waited for them to make contact and check in on their woeful service. 14 days later I’m chasing them for the compensation an agent informed me of.
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Chris Wilcox
(@wilcochris) reported
@D0LPH_ @VodafoneUK @CityFibre Gigafast is really good. Never had a speed issue. Just this one peculiar issue that they are finding it tough to fix
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Laura
(@Mmmmvula) reported
@VodafoneUK I have been on the phone to your customer services now for over 2 hours, your service is appalling. No issue should take this long to resolve. If I could cancel my contract without paying an extortionate penalty charge, I would
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definitely not D Jenkins
(@Jenkomcfc) reported
@VodafoneUK You have just sent me a link to Tobi after I said I didn't want that. Awful customer service. Think I'm gonna go somewhere else
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Jason Maysonet
(@ranger1490) reported
@NeroHardy98 @VodafoneUK Damn... I hope you get a damn good case after you get your iPhone back.
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Nope
(@MissCatfishx) reported
@VodafoneUK so your team added the wrong contact number to my dpd delivery now some strange person is emailing me telling me he has my address, a photo of my door, my email and full name!!! Erm y'all messed up so bad here.. privacy breeched!!! What action can I take?