Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (56%)
- Phone (19%)
- Wi-fi (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Rotherham, Didcot, Hammersmith, Birmingham, London, Islington, Dublin, Sunderland, Gillingham, Shrewsbury, Bradford, Glasgow, Hounslow, Walton-on-Thames, and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham
|
Phone | 10 hours ago |
|
Didcot
|
Internet | 15 hours ago |
|
Hammersmith
|
Internet | 20 hours ago |
|
Birmingham
|
Internet | 23 hours ago |
|
London
|
Internet | 2 days ago |
|
Didcot
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John from britain (@Johnfo1428695) reported@VodafoneUK @shaunledge52057 Terrible customer services and the service is rubbish
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Mr O (@mikel_funky) reported@VodafoneUK can you fix the ****** internet on your broadband FFS
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Mhabib (@mhabib18) reported@O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK
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flatcapblade (@themblades1889) reported@VodafoneUK why’s my phone service **** sort it out
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DEV NARAYAN (@heyDEVNARAYAN) reported@VodafoneUK, I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?
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🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported@BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really
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𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported@VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.
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DiKey (@xcetveli) reported@VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.
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Millie (@MillieSansoye) reported.@VodafoneUK has to be the worst broadband ever. It’s been cutting out for months and then cut during a job interview…no wonder I didn’t get the job because of how unprofessional I must have seemed cutting out in the middle of the interview!
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Gabriel The Messenger 🏴 (@steptothestars) reported@VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for
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AlThePleb (@AlThePlebb) reported@VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?
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Hello Purgatory (@HelloPurgatory) reported@VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.
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Deneuk12 (@deneuk1273642) reportedHow do @VodafoneUK survive.? Stood outside Ipswich shop for ten minutes. Locked for security reasons? Eventually got in and stood for another ten minutes and never got served, so we walked out!!
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bryony (@bryonycdc) reportedavoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.
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peter wilson (@wilsonpeter48) reported@Apple @VodafoneUK Apples latest update which has ruined access to my expensive iPad and it seems neither of you want to do something to rectify the issue. All you want is money, your unwillingness to help to solve the software issues apple caused. Vodafone could help by
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Anna Maslowicz (@annamazz) reported@VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account
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Scott Padgett (@P17DGE) reportedDoes any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !
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Fhunner (@_Fhunner) reportedAre there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK
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karen sen (@karen_sen) reported@VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳
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Eva Annamarie Offord (@eva_offord) reported@VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.
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John from britain (@Johnfo1428695) reported@VodafoneUK Why is your customer services so awful you have got to be the worst i have ever had to talk with. If I contact you regarding an upgrade or extra service or anything that involves you taking more money I chat to someone with really good English. So annoying wasted a day
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Teresa (@xxxteresaxxx) reported@VodafoneUK I find it very inappropriate that I’ve reached out as I’m struggling with my bill and your customer service advisor has tried to pressure me into buying a new phone contract! Then when I’ve said no hasn’t been able to help me at all and closed the online chat 😡
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DiKey (@xcetveli) reported@VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.
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brendan (@kegger1664) reported@TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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DTrick (@trick78434) reported@VodafoneUK over 48 hours with multiple users with no phone signal or broadband in RH12 3NR. Had signal for 1 hour last night, then it failed again. Any response?
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Nina Moir (@neenooor) reported@VodafoneUK how can there be next to no reception on trains from sw20 to Waterloo.? On sw20 no reception on any network. It says full coverage , but you can’t do anything. How is it possible in this day and age ?
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RICHFORLIFE1980 (@richforlife66) reported@VodafoneUK 5+ years of loyalty and this is how I’m treated? Broadband disconnected without permission and money taken from my account unlawfully. This is completely unacceptable. Fix this immediately and refund me in full.
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Holly (@hollymorgs) reported@VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!
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Nitten G (@SimplyNG24) reportedIn the UK, regulators would have had forced @VodafoneUK to immediately issue a refund for lack of service. But here in India, all you have to do is pay a bribe to officials and ministers. They will ignore all the consumer complaints.