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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 65% Internet (65%)
  • 15% Phone (15%)
  • 12% Wi-fi (12%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Ferndale, Yeovil, Birmingham, Enfield, Manchester, Newcastle upon Tyne, Tewkesbury, Dublin, Barry, Colchester, Southampton, Northampton, Canterbury, and Worcester.

CityProblem TypeReport Time
London Internet 14 hours ago
Ferndale Wi-fi 14 hours ago
London Wi-fi 15 hours ago
Yeovil Phone 1 day ago
Birmingham Internet 1 day ago
Enfield Total Blackout 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • littlecatdiary
    Alex T (@littlecatdiary) reported

    @AJRAllModCons @VodafoneUK Adrian. Hang on two more years, do not contact them or make any offer of payment, the debt can’t be recovered if you’ve not made a payment or tried to negotiate. Do not accept this so called debt is real.

  • Little_Rich_H
    Rich Habbershaw (@Little_Rich_H) reported

    @AJRAllModCons @VodafoneUK Firstly raise a complaint via the credit reference agency - Equifax, Experian et al as they’ll be able to force Vodafone to review your credit file and make right. Then a complaint to Vodafone for compensation as their dodgy reporting may well have ruined your credit file

  • Varntvar
    Ravinder Sangha (@Varntvar) reported

    @MichelleBeckett @SkyUK @VodafoneUK Made the mistake of signing up to VM, didn't provide the agreed product at the agreed price, when I contacted them they 'upgraded' my product to the agreed one and doubled the price. Apparently they did this regularly. Cancelled at end of contract, never used any VM product since

  • Schewiing
    Nobby Knackerbag (@Schewiing) reported

    @Srooney67 @AJRAllModCons @VodafoneUK I've never checked mine in my entire life.

  • WifeBlossom
    UniversalWifeOfStrawberryBlossom (@WifeBlossom) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my husband died I tried to speak to Three to cancel his mobile plan. They insisted they would only speak to the account holder. I told them I hoped they had a very good psychic medium on hand. I was also told by his car insurance co that they didn't consider me next of kin?!

  • manutdazza
    manutdazza (@manutdazza) reported

    @MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that

  • WingsSherpa
    Wingssherpa (@WingsSherpa) reported

    @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

  • PLZ1924
    LaPoI (@PLZ1924) reported

    @MichelleBeckett @SkyUK @VodafoneUK Friend of mine had the same with the heartless *****. She went and made a CEO Complaint direct to their email address and had an apology and resolution rather quickly after. Sure if you google you can find an email address. Good luck ans sorry for your loss xx

  • Adrian87262636
    Adrian Ady⁴⁴⚪️ (@Adrian87262636) reported

    @AJRAllModCons @VodafoneUK Oh man.. I’ve had it too with Vodafone. I’ll never have a contract with them ever again.

  • spacechimp1968
    Steve (@spacechimp1968) reported

    @AJRAllModCons @VodafoneUK Vodafone the worst company I've ever dealt with by a country mile.

  • ChatchoMan
    You’re Just Listening 😀 (@ChatchoMan) reported

    @MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.

  • VickyTa39674252
    Vicky Taylor (@VickyTa39674252) reported

    @MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy

  • ianjeffray
    Ian (@ianjeffray) reported

    I'd like to know whose fault it is, either @VodafoneUK or @Apple but there's (still!) no 5G coverage along the whole east end of the A71/Livingston, and I have to MANUALLY change the phone to use 4G. Why can't it just revert to 4G rather than "5G Auto" just going to Edge? Poor.

  • pokedstudiouk
    pokedstudio ∞ (@pokedstudiouk) reported

    @Srooney67 @AJRAllModCons @VodafoneUK i’ve never checked mine

  • xtinexoop
    Xtine 🌑 (@xtinexoop) reported

    @MichelleBeckett @SkyUK @VodafoneUK 18 months to find a buyer for mums flat so we paying DOUBLE council tax (£400), standing charges for utilities and £270 a month service charge as her flat is sheltered complex - so £700ish a month for an empty flat with no services being used! Hopefully we'll complete soon.

  • 69FoxyBrown69
    Foxy Brown (@69FoxyBrown69) reported

    @MichelleBeckett @SkyUK @VodafoneUK British Gas and Barclays made our grief even worse when my dad died. The very worst service!

  • AnneKScott
    🍒 Anne K Scott | Imagination Technologist (@AnneKScott) reported

    Talking to @VodafoneUK Just Ask Once service (one agent to resolve your issue) - the agent wants to transfer me and tells me s/he is not a JAO agent... and yet each message says from you JAO agent!!!

  • MalachiJaiEmet
    MalEmet (@MalachiJaiEmet) reported

    @MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.

  • Taylod61
    ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Why is @VodafoneUK network so crap? Why does 4G suddenly become E? Why is this a daily occurrence?

  • AJRAllModCons
    Adrian Rogers (@AJRAllModCons) reported

    Hey @VodafoneUK - can someone contact me? Four years ago you cancelled my contract because you had no signal in my village. I’ve been to borrow money today for the first time in 40 years. I have no credit rating because you say I owe £890 from 4 years ago. I’ve spent 6 hours

  • GeordieCavalier
    The Cavalier (@GeordieCavalier) reported

    @MichelleBeckett @SkyUK @VodafoneUK Currently receiving reminders for my deceased mum's service from Virgin, they did advise this would happen, but why they are unable to just close an account I have no idea.

  • rosscouch9
    ross couch (@rosscouch9) reported

    @Ofcom how do I go about making a complaint about @VodafoneUK been charging me 6 months for a service they never activated now after 4 attempts and 4 hours later won’t do an e sim swap on a contract but still want to charge me for a service i can’t get

  • tinman197474747
    tinman (@tinman197474747) reported

    @A109SPSi @BeakerBate @VodafoneUK No issues with Sky, even get to save my data and roll it when I’m abroad.

  • ItsLuceeNicole
    🩷💜🩵 LuceeNicole 🩷💜🩵 (@ItsLuceeNicole) reported

    @AJRAllModCons @VodafoneUK My credit score saying I owe Vodafone £7 despite never having a contract with them

  • MLife202
    mountain life (@MLife202) reported

    @VodafoneUK I have vodafone on my credit score stating £9 ive never had Vodafone. What email address can I use to get this ordered

  • alicecousins92
    Alice Cousins (@alicecousins92) reported

    omfg @VodafoneUK i am having nothing but issues with your broadband planning team, being over charged againnnnn

  • BeakerBate
    Mark “Beaker” Bate (@BeakerBate) reported

    Why oh why is the UK’s mobile infrastructure so poor in terms of capacity? @VodafoneUK is almost unworkable now……..

  • gill_frost
    Gill (@gill_frost) reported

    @MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.

  • oshltwadup
    ShafeLife (@oshltwadup) reported

    @popcorn_amazing @AJRAllModCons @VodafoneUK Youre an idiot if you think that works

  • KusariNinja
    KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol