Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Manchester, Lincoln, Birmingham, City of Westminster, Glasgow, Barlestone, Liverpool, Welling, Bristol, Morecambe, Enfield Town, Portsmouth and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hammersmith |
Wi-fi | |
| Manchester |
Wi-fi | |
| Lincoln |
Total Blackout | |
| London |
Total Blackout | |
| City of Westminster |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@Enigmaa81) reported
Companies like @ee and @02 allow you to unlock any phone you buy. A lot more easier then they used to. But @VodafoneUK are still a joke. They expect you to be a customer for 30 days on a pay as you go sim. Top up make a call. Then let you request to unlock a phone. Absolute joke.
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Simon
(@sjward06) reported
@VodafoneUK Thanks Ryan - no I go to select network manually and choose Verizon and it just remains on no service
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Fletch
(@Fletch61142421) reported
@VodafoneUK I never said I wanted to renew?! I am not chasing a new deal, I know there are deals with other providers 👍🏻
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simon123
(@timjones19871) reported
@VodafoneGroup @VodafoneUK @Vodacom DO NOT USE VODAFONE, WORST COMPANY. VODAFONE UK PLEASE REACH OUT
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Kris Foster
(@KrisFoster1) reported
Hi @MartinSLewis if @VodafoneUK is increasing my contract price by 9.3% am I able to cancel mid contract, I still have 11 months remaining.
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Michelle Szebert
(@SzebertMichelle) reported
@VodafoneUK Hi Ben unfortunately my dad doesn’t have any social media (old school) that’s why he’s asking me to help. It’s regarding his free Apple TV for 1 year. It’s coming to an end and he wants to cancel it. Thank you
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Neil boyle
(@Neilboyle12) reported
@VodafoneUK Do not join Vodafone, customer service had me on hold for over 3 hours broadband…not resolved
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Neil boyle
(@Neilboyle12) reported
@EmmyB0407 @VodafoneUK I second that. Shambolic operations and no support. Prepared to be on hold for hours followed by zero help
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Jonathan Griffin
(@_jgriffin) reported
Seriously @VodafoneUK and @VOXI_UK are now passing my complaint between them as I don't think they know what to do as they have messed everything up! You are one company!! #PoorCustomerService
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Martin
(@Mandrews_one) reported
Morning @VodafoneUK My partner has gone to upgrade this morning found the deal she's wanting. When she's clicked go to check out the page has refreshed itself and the air time cost has gone up. Any help?
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Zack
(@Redveerenmus) reported
@VodafoneUK I think I'll vote with my feet frankly and take three phones off your network. Cheers.
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Neil boyle
(@Neilboyle12) reported
@VodafoneUK I’m on hold again as you cancelled contract but still took money. I was on hold yesterday 2 hours you appear to have no technical support. Shambolic. Folks do not join awful
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Charlton Cussans 🏳️🌈🇺🇳🇬🇧🇺🇦
(@CharltonCussans) reported
@VodafoneUK and @CityFibre me and my housemate have spent 4 months waiting for fibre broadband to be installed, and last night the dongle we've been using for wi-fi died. I'm having to use my phone as a hotspot to get even *some* connection. Please help us get back online.
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Pia Kristmansson
(@PiaKristmansson) reported
@VodafoneUK Very disappointing that you don't offer any loyalty discounts. Been a top paying customer for quite a few years. Now I'm shopping around.
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Dominic McNamara
(@domcruit) reported
REALLY disappointed & now angry with ALL 3 of our telco providers @EE @VodafoneUK @virginmedia from overcharging through to shocking service - You are a joke! Any of you got a colleague who knows how to take ownership? We’ll stay with company who is first to fix - get in touch!
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Ian
(@marshalkiriyama) reported
@VodafoneUK Hi, just signed up to the pro broadband on your site as an existing mobile customer, but none of the confirmation emails mention the free Amazon tech I’m supposed to be getting? Will this follow?
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Neil boyle
(@Neilboyle12) reported
@VodafoneUK Under now circumstances join Vodafone broadband worst service I’ve ever experienced. Joined weekend nothing works, 2 hours on hold to technical help had to give up, called up to cancel contract in cooling off period, another 45 min hold. Next day got text saying bill leaving 😡
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Pubudu Chandrasiri
(@PubuduChandrasi) reported
@VodafoneUK better to educate and train the staff how resolve the issues. Fed up explaining the issue and listening to all the lies. Finally gave up as I have sick child. Ms. Shelley Malton I have evidence of bad customer service for training purposes.
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Peter Bosher
(@pbb1962) reported
@VodafoneUK Set up a mobile contract for my 85year old Father last night, some 26 hours later phone still not working when I set account up requested I was put down as a contact on account. Just spoken to Joanita Anthony who advised she could not speak to me, I tried to lodge
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Martin
(@Mandrews_one) reported
@VodafoneUK Just downloaded a new Vodafone Advantage discount code and it's saying that it's expired. Any help
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Dean Rowland
(@DeanoRowland) reported
@VodafoneUK home broadband is down, but your status checker tells us there's no faults in our area....
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Zippidy
(@Zippiddy) reported
@VodafoneUK @BlossomingGifts I do however appreciate your quick response. Not really your issue but does reflect on you as wouldn't have used them otherwise. Will stick to the tried and trusted @InterfloraUK in future as I normally do. Unfortunately was informed too late to get them for tomorrow.
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charli
(@charli_whiston) reported
If you’re thinking about moving to @VodafoneUK … don’t. Problem after problem
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Pia Kristmansson
(@PiaKristmansson) reported
@VodafoneUK Yes I have. Same answer there. Just bog standard packages open to anyone. No reward to a long standing customer.
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Neil boyle
(@Neilboyle12) reported
@VodafoneUK They just just told me Clause number 1 bill was automatically generated. Worst service company in the world. Awful company
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Jon S
(@JonnyS72) reported
@VodafoneUK who knew keeping the same number on the same network with a new contract could be so difficult. Two useless phones now 👌
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Simon
(@sjward06) reported
@VodafoneUK Hi Ryan it’s an iPhone XS. I see the same issue on my work iPhone 13 too
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Neil boyle
(@Neilboyle12) reported
@VodafoneUK @thortful Don’t buy her broadband from you lot unless she wants to spend 3 hours on hold for technical support. Avoid Vodafone like the plague worst internet provider out there I’ve ever used
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Peter Bosher
(@pbb1962) reported
@VodafoneUK I tried to lodge formal complaint as my Father was taken into hospital today and couldn’t contact us as his phone wasn’t working, Joanita advised she cannot lodge a complaint with her manager so I advised I will take to social media and mention her name she didn’t obj
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Neil boyle
(@Neilboyle12) reported
@VodafoneUK Worst internet customer service in the world. Start with that!!!!!