Vodafone Outage Report
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (17%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
E-mail (2%)
-
TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Slough, London, Halifax, Newham, Birmingham, Paddington, Worthing, Edinburgh, Macclesfield, Cardiff, Croydon, Aylesbury, Oxted, Wellingborough and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| London |
Total Blackout | |
| Halifax |
Internet | |
| Newham |
Internet | |
| Birmingham |
Internet | |
| Paddington |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
JillyMix
(@JillyMix) reported
Shame on @VodafoneUK for not helping an 85 year old lady to cancel her contract because she can't remember her security details. She dropped her phone down the loo early this year and has clearly not been using it. We cancelled the direct debit as we were unable to get in touch
-
jonwtweets
(@jonwtweets1) reported
@VodafoneUK @WandsworthEye I’m an existing customer on a plan that expires during 2022. If I renew, I’m still an ‘existing customer’ so why should you rip me of with charges that are clearly not necessary is they’ve not been there for the past years. This charge is a disgraceful attitude to your customers.
-
Mëtälmälc 🇪🇺🏴
(@Metalmalc) reported
@VodafoneUK Hi, your 0333 304 0191 number just called me but I’m not a Vodafone customer. I’m guessing it’s a scam number?
-
JillyMix
(@JillyMix) reported
@VodafoneUK He Raz. She is 85 so no, it doesn't help.
-
charlie 🏴
(@_charlie_98) reported
@JoshAlexCairo @VodafoneUK Mine is a little while yet. I signed just before the tube WiFi went. I don't understand how they can demonstrably change the service and still expect to bind people into their contracts.
-
Elle Bain
(@elle_bain96) reported
@VodafoneUK why did I have to find out from the news that roaming charges are coming back when my own phone company can’t tell their customers first and how it will affect us? Vodafone has gone down hill I really need to think about it before I am due to renew in October
-
Steve Pouncey
(@Steveo67) reported
@VodafoneUK I dont think you AI botis very clever ... ut wants to text me a 4 digit code but my phone is not working so i cant #A1Fail
-
Leslie Jones
(@appy_go_lucky_) reported
@VodafoneUK It seems like you’re as opportunistic. Never mind.
-
JillyMix
(@JillyMix) reported
@VodafoneUK No Raz it doesn't help
-
🇪🇺 Ilona K
(@IlonaMwr) reported
@VodafoneUK For the same phone and sales team not interested in retaining me after 10 years. Never mind.
-
Kevin
(@nevermind1888) reported
@VodafoneUK I have and once again it’s an automated thing, absolutely hopeless customer service and to be hung up on because she couldn’t or wouldn’t help is shocking
-
Robert Park🥛🌸 #EndTheLockdowns
(@rjpark) reported
@SeamasBelfast @VodafoneUK @AhmedShelbaya Change network then
-
George Jackson
(@ConductorGeorge) reported
Hi @VodafoneUK. I switched to you from @EE last month, because one of the liars in your Oxford Street branch assured me that ‘Vodafone would never add roaming charges’. Any thoughts on his comments? @VodafoneGroup #vodafone
-
JillyMix
(@JillyMix) reported
@VodafoneUK I am not the account holder. I have been on the phone/ online chat all evening trying to help my old Mum. We can't pass security as she can't remember her passwords. She is at her home. I am at my home. We are both stressed when all we wat is a paper bill and a cancelled contract
-
Kaila Bloomfield
(@Dyn365Princess) reported
@Femi_Sorry "And the reality is that including roaming - a service that costs us money to provide - in every plan means more than half of our customers are paying for something that they don't use. @VodafoneUK I look forward to you reducing the cost of all your phone plans
-
Chelsea Haith
(@chelsea_haith) reported
@VodafoneUK Please consider instituting customer-friendly online cancellation systems - I may return to the UK one day and want to use my UK SIM card again, but as it's this difficult to cancel I won't consider a contract with Vodafone.
-
Kevin
(@nevermind1888) reported
Vodaphone customer service shocking, apparently my 14 year old daughter has used 48.6gb of data in 6 days, barely left the house and we have WiFi, call handler hung up on her, guess who we will be cancelling next month! @VodafoneUK @VodafoneGroup
-
charlie 🏴
(@_charlie_98) reported
@JoshAlexCairo @VodafoneUK They took that away on June 18th allegedly to "focus on 4G" because they didn't renew their agreement with Virgin Media to provide the service
-
X800NSW
(@NswX800) reported
@VodafoneUK @jonwtweets1 Total lies, it’s just a money grab because you can and other companies have done it first so you think it won’t make you look bad, disgrace
-
JillyMix
(@JillyMix) reported
@VodafoneUK is asking an 85 year old to reset her account details online. What part of she doesn't remember her passwords / security questions do you not understand. Look at her account. She hasn't had any activity for most of this year COS THE PHONE IS BROKEN
-
🇪🇺 Ilona K
(@IlonaMwr) reported
@VodafoneUK I've switched to Three .best deal Voda could do was a contract for £80 p.m but if I was a new customer it would be £45 with unlimited data.
-
Kempy79
(@kempy79) reported
@VodafoneUK You costs increase so let’s screw the customer? I’m a customer of 20 years every 2 years I renew and you increase my tariff cause your costs increase you tell me? As I say break the mould and reward loyalty by being that company that supports customers it’s not asking for much
-
Jodi.
(@Jodi92x) reported
Anyone else’s @VodafoneUK signal been rubbish lately?😒
-
The Beagle
(@beaglebugle) reported
@VodafoneUK I bought a PAYG sim from Tesco yesterday to put in a Doro phone for my elderly mum in hospital after a stroke. I cannot believe what a nightmare I’m having trying to activate it. Can you help.
-
Graeme Beadling
(@Beadz86) reported
@VodafoneUK can I have some help upgrading please? Been calling for 2 days but after waiting for an hour each time have given up. Plus the online way of upgrading keeps failing.
-
Mark Lewins
(@marklewins) reported
Well, I'll be saying a big F*** off to @VodafoneUK when my current contract ends. Profiteering scum of a company. When I go abroad, I connect to a Vodafone network. Same owners. Same parent company. To charge extra when abroad is a con. Plain and simple.
-
Josh Scully
(@JoshAlexCairo) reported
@_charlie_98 @VodafoneUK Hang on, wifi on the tube is gone as well? The hell?!
-
Mike Ritchie
(@teammike) reported
@VodafoneUK most evenings our internet cuts out for a few minutes at a time. It’s not the Wi-Fi, seems to be the connection into the building. Is this normal? And if not, what can we do to fix it?
-
StoneinOxneyCricketClub
(@stoneinoxneycc) reported
@robwatsham @VodafoneUK Try EE Rob, signal everywhere.
-
personalvoid
(@personalvoid) reported
@VodafoneUK Does it mean in the rest of Europe the service will be worse than the one we are about to get with the roaming charges? Will we get access to new private 5G masts? These added surcharges aren’t indicating any service improvement, and you know it.