Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Coalville, Croydon, Glasgow, Wolverhampton, Hammersmith, Southwark, Manchester, Newton Abbot, High Wycombe, Brownhills, Hayes, Southend-on-Sea, Henley on Thames and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Coalville |
Internet | |
| Croydon |
Internet | |
| Croydon |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Standen
(@standen23) reported
@VodafoneUK does anyone have the same issues that the Vodafone broadband, doesn't keep its connection with a skyQ box. Rung Vodafone several times to be told its not there issue!!! Driving me insane
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Amme
(@unichick2_emma) reported
@VodafoneUK been without broadband for several days, no communication from you regarding work in the local area. Unlimited data given to my mobile not fit for purpose. Dreadful service that I have the misfortune of paying for.
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ηємєѕιѕ ♀️🏁 🏴
(@ry0ko3) reported
@VodafoneUK 5 hours on a DM and all we’ve done is pass security, with way too many questions IMO. Still no answers. I have a complaint. No one is taking my complaint. So now I want to escalate my complaint. Who do I speak to?
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Susan Dilworth
(@Siouxie59) reported
@vodafoneuknews @VodafoneUK Well then, put something up on the EE mast at SA44 4PD so that I can get coverage at home without having to walk down the road waving my phone in the air to get texts.
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steve
(@ay_up) reported
@VodafoneUK 2hrs on chat constantly being transferred to another department. Does anyone know how to sort my landline problems out?
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Dαn ツ
(@Dan_Littlechild) reported
@VodafoneUK I've had constant below minimum guaranteed broadband speeds since my contract began and the problem has not been solved... Due to terms in your contract I'd like to leave penalty free. I'd Also like to chat to someone from the UK please.
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Sameer Ahmad
(@sameer9759) reported
Vodafone is very 3rd class company Since 3 year I m continue register my problem 1 Voice breaking 2 data browsing 3 Call disconnect 4 First always connect cross number 5 call connect after minimum 3 times dial But even they solve single problem @VodaIdea_NEWS @VodafoneUK
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Richard Anderson 💙
(@MrRichAnderson) reported
Feel totally let down by @VodafoneUK today. Phone within warranty failed. Belongs to 36 week pregnant wife who has complications and needs her phone at ALL times for safety reasons. Cant talk to anyone. Taken since 9.30am to be told 7-10 wkg days to get a repair bag, then what???
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Kieran
(@REALSgtBrdStk) reported
@Minion_Josh_ @VodafoneUK And its cheaper too. Don’t know whether it’s available for you yet, but OpenReach lines are terrible and unreliable, even the new fibre they’ve done which I’m told is just as bad.
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Paul Cooper
(@ObiWan_Cooper) reported
@VodafoneUK might have faster broadband, but I won't ever use them because of their shoddy customer service.
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Vanessa fiel
(@Vanessafield16) reported
@VodafoneUK l am writing to inform you that my Vodafone mobile smart first 7 which l bought in November 2017 l am no longer using anymore because it now broken. The reason l am writing to you is because l had a £20 big value bundle remaining on the phone?
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FM
(@WhyeFeM) reported
@VodafoneUK I was out of contract. VF tell me I’m getting upgrade to lock in for 24m. The service is the same, but now I can’t go back to out of contract, I can either leave completely or lock in for 24m. they acknowledge that I wasn’t upgraded but was told so. This cant be right
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Fatima el Issawi
(@elIssawi) reported
It is difficult to find a service worse than @VodafoneUK really you should aim for the award of the worst ever service...
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Adrian Flowers
(@AdrianFlowers67) reported
@VodafoneUK Extremely upset with the shocking customer service, currently been receiving from Vodafone. 2 cancels of the giga fast broadband install. This has come without notice from Vodafone. I have been in contact with directors office no joy . What happened to service ?
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Rone
(@SaintRone) reported
@VodafoneUK we need to talk. My mother (Vodafone customer) has been without use of a phone for a month. Over 10 calls to customer care- failed promises, failed to send it for repair and lied, just about everything but fix the issue whilst still taking money. Let's talk about this
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Mhairi Shepherd
(@MhairiShep) reported
from
Glasgow, Scotland
@VodafoneUK your customer service on the phone is so poor its distressing! Can't you help me with compensation for my phone you lost 3 months ago?! 😢
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Wild Psyduck
(@PsyduckWild) reported
@ObiWan_Cooper @VodafoneUK Do not join them. They scammed me for 2 years and to this day, 2 years and 5 days still cannot use their **** phone and their customer service is just non existant
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FM
(@WhyeFeM) reported
@VodafoneUK Covid has been around a while, and if a phone company cannot give the same level of service through the internet, then im not sure you are the innovators you say you are
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❤️ Amanda Barff ❤️ 💙
(@ABarff) reported
@VodafoneUK I did your s10 trade in offer on the new s21 and did the check on the s10 but still not receive now return packaging. Now your saying that the check hasn't been done help !!!!
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Wild Psyduck
(@PsyduckWild) reported
@alex_minzey @VodafoneUK They are rubbish. Jut cancel before they screw u
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Blackstar
(@carlldne3) reported
@VodafoneUK The answer is No .You think wasting peoples time in ridiculous chats with bots .Followed by overseas agents reading from scripts customer service.wasting my time going through security over and over again..Why are you even bothering to ask !
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Catriona
(@catrionapalooza) reported
@VodafoneUK Yeah I've tried & it won't let me because it's not a legal name change. I get that for Eldritch reasons beyond my understanding you're required to have a legal name on the account. What I'm taking issue with is the fact I'm unable to opt out of having it used when you contact me.
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Rebecca Fox
(@therebeccafox) reported
@louise_latran @VodafoneUK They are truly dreadful - the chat app doesn't work at all now. And the automated #twitter reply doesn't actually reply either. Communication is their business. As long as they have our money hey!
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Stephen 🏴
(@Stephen__NHS) reported
@VodafoneUK hi have you been having Signal problems today just had very low Signal today
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Karen Rosati
(@kazzee84) reported
@VodafoneUK Twice I’ve called Vodafone for help today and twice I’ve been cut off by the customer services rep and not called back! Only been with Vodafone 2 weeks... Starting to wonder why I left @O2 🙄
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James Rigby
(@jamesjrigby1) reported
@VodafoneUK So so dissappointed with the service I’ve had today. I’ve been a customer for 18 years & remained loyal. I’ve been passed around today & my issue is not resolved, it’s worse! I’ve been left without cellular data all day - told I’ll be called back MONDAY 😩#imleaving
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Anya holloway
(@anya_holloway) reported
@VodafoneUK He didnt have the details because it was in his dads name. But you still haven't commented on *** bad the actual customer service was. What is your reply to that?
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Alex minzey
(@alex_minzey) reported
When your broadband and home phone line has been down all day it would be good to get an acknowledgement that it’s being looked at and an ETA of next steps especially as we have to work remotely! @VodafoneUK
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Nicky Daley
(@kickyspoons) reported
@VodafoneUK very disappointed with your service, I've called 4 days this week and spent hours on hold. Currently waiting for complaints to answer, told 10 min wait....timer says 1:19:15 now
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James Rigby
(@jamesjrigby1) reported
@VodafoneUK I don’t feel anyone ive spoken to today has been determined to fix my issue. And the issue has come about from once again putting my hand in my pocket and spending more !! Im very disillusioned to be honest. I’d like to talk to someone who understands my issue!