Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Basingstoke, Edinburgh, Halifax, Glasgow, Newham, Blackburn, Dublin, London, Alcester, Winchester, Didcot, Dronfield, Newport, Bedford and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Edinburgh |
Internet | |
| Halifax |
Total Blackout | |
| Glasgow |
Internet | |
| Newham |
Total Blackout | |
| Halifax |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kebabz ツ
(@Babb_zz) reported
@VodafoneUK Guys come on! Im awaiting a response in the DM! I have a very me reward that needs to be used and i dont have enough time to wait! Please help?
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Richard Thoreau
(@RichardThoreau) reported
No reply from @VodafoneUK again for a change! 49 minutes on hold yesterday. Gave up and then another 16 minutes, surely they need to sort their service???
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George Nicolaou
(@GeorgeNicolaou) reported
@VodafoneUK why do you lie on your network coverage website EN4 has no service until the 15th November I have been informed on line- are you lying to customers again
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Robert Mohamed
(@robmo1961) reported
@VodafoneUK You try to contact and then told after menu options: “sorry wait timewill be longer than expected.” You send customer to chat-on-line only to find the wait time is over 65 mins. Trying to unlock a mailbox after one failed attempt is plain stupid by a daft company
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Buffy Iles
(@BuffyIles) reported
@VodafoneUK You very obviously DON'T appreciate it! Or I'd have a new upgrade after all these years loyalty. Take my money and treat me like a child, stop lying 🤥
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Bossogg
(@Bossogg1) reported
@VodafoneUK How about sorting out the network and giving us the service we're paying for? RG12 area is up and down like a ****** draws!
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Buffy Iles
(@BuffyIles) reported
@old_style_tory @VodafoneUK @Ofcom I've been a customer over a decade, regularly upgrade, just been refused the latest upgrade as I'm not prepared to give my income and expenditure to 'check affordability'. Been paying between £250-£320 a month all these years, loyalty means nothing to Vodafone
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Buffy Iles
(@BuffyIles) reported
@VodafoneUK Don't bother ordering anything unless you want to be treated like you can't budget your own money, they want to know your income and expenditure even for an upgrade, customer for over a decade but loyalty means nothing to Vodafone. AVOID AT ALL COSTS
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Josh Crowe
(@eworcJ) reported
@VodafoneUK Your advisors, on two occasions, have stated the termination fee is £557.95 (picture above confirms this) I don’t need the values double checked, I want to understand why Vodafone are trying to charge me more than you have agreed. Complaint has been raised.
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Buffy Iles
(@BuffyIles) reported
@VodafoneUK Why am I being asked for affordability details for an upgrade, when I've been with Vodafone like 15 years? Never before had a problem, now you don't want my money? #badservice
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Mr H
(@ThomasJHassall) reported
@VodafoneUK Hi. I subscribed to a 3 month free Discovery+ treat as part of VodafoneRewards back in the summer to watch the Olympics but would now like to cancel it before I’m charged. How do I do this please? Thanks.
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Micaël Z
(@MicaelZ) reported
@VodafoneUK ordered a new @Apple iPhone 13 Pro for next day delivery on Monday. Still no phone; no email from @DPDgroup_news and turns out they returning the phone to you. This service is 🤢
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Josh Bentley
(@MrJoshuaBentley) reported
Hi @VodafoneUK. Are you aware of a network issue in the SN25 area? My partner and I are unable to do anything other than make calls or send SMS in one area, despite having 4G? I can send you a better location if you need it. Thanks.
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Buffy Iles
(@BuffyIles) reported
@VodafoneUK That's never been true for the countless contracts I've had from you, so please don't suggest it's always been this way, it's a new policy and I don't share that information. My contracts will be cancelled as each ends and I'll ensure nobody takes one out with you. No loyalty
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jai shri ram
(@Drmanikmathur) reported
@ThreeUK advices to suspend the services if you’re abroad more than 2 months ? Really ? If the customer is paying the bills what’s the problem? @VodafoneUK @O2 all are providing services but #threeuk isn’t ? It’s a shame need to cancel my contract urgently
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Jordan Short
(@Jordan_Short_) reported
Wow appealing from @VodafoneUK, call up to ask for an upgrade and they can’t even offer me the same deal that I can get from them online. The guy was rude and seemed like his goal was to get us to leave, don’t worry we absolutely will!
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Paul
(@paulhayward200) reported
@VodafoneUK How do I make a formal complaint about the dreadful service your network provides? I am sick of the sub par speeds and poor connection.
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harry
(@harry78384404) reported
@VodafoneUK can someone tell me if there is an updated wap settings or why is Vodafone internet and signal so bad!!!
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Kebabz ツ
(@Babb_zz) reported
@VodafoneUK hey vodafone! Im having problems redeeming my costa freebie from the very me rewards, can you please help me in getting the code as i fear i will not be able to collect this today
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Pavlo
(@pavanks04) reported
@VodafoneUK Even with a DM appears I will get a call from an agent, this is unacceptable and where vodaphones team mangers shy away from speaking to customers, can I have the head of service call me.
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Ross
(@ITzRossYo) reported
@VodafoneUK @VodafoneGroup As a business customer this has to be the worst service I've een with. While working form home with no Internet for 1 week again they can't give me and time and date for someone to come out and fix the line out side and Get passed along again
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Clive Morris
(@crm_uk) reported
@VodafoneUK @VodafoneGroup You have said failed credit check for stupid broadband if don't pay cut off. Really dumb!! So stop sending me emails telling me to complete my order when you have already said no I don't care that they are automated Stop them now!!!!!
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Kayleigh Barnett
(@kbarnett2019) reported
Does anyone know whether you can get out of a mobile contract without early termination fees because the company are incapable of customer service or repairing a phone? @vodafoneuk are the worst company I've ever dealt with- 2 weeks of trying to get a repair
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S_Really1
(@S_Really1) reported
@VodafoneUK are THE WORST provider in the UK. Utterly useless and unhelpful, and this was the director's office. Jesus.
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Ross Mantle
(@RossMantle3) reported
@VodafoneUK Hi, do i get Wi-Fi calling with my new plan? I’m on the tariff Unlimited Max + 4 Xtra benefits. I did get Wi-Fi calling before, but when it changed to my new tariff, it got disabled by network.
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Lee Stanley
(@theleestanley) reported
@VodafoneUK customer service is a joke! Hey @EE fancy a new customer ??
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CONNOR | JONES
(@conjon101) reported
Shocking service from @VodafoneUK on what was meant to be my first day of service with them! @🤬😡
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Kieran Holmes
(@iiholmesii) reported
@VodafoneUK One of the worst customer experiences ever! Registered to leave 4 months ago and they are still sending bills and bailiff letter now! Live chat have not cancelled the line as they said they would. Speaking on the phone can take over an hour of waiting. Truly shocking!
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Richard Thoreau
(@RichardThoreau) reported
@VodafoneUK I did but unfortunately no response last night or today! I was looking for a new contract as a loyal customer, not great to keep one!
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An old style conservative
(@old_style_tory) reported
@VodafoneUK Do not order from Vodafone without researching their network first. They have many issues supporting an Apple Watch. One Number is not fit for purpose, and Apple should really take a closer look at them. You’ll thank me later. I’m saving you from a lot of stress. Don’t. Do. It.