Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (64%)
• Phone (18%)
• Wi-fi (11%)
• Total Blackout (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Guildford, Halifax, Cardiff, Glasgow, Royal Tunbridge Wells, Hackney, Preston, Heanor, Epping Forest District, Birmingham, Poulton-le-Fylde, Stockton-on-Tees, Hammersmith, and Stoke-on-Trent.

City	Problem Type	Report Time
London	Wi-fi	6 hours ago
London	Internet	8 hours ago
Guildford	Internet	11 hours ago
London	Internet	16 hours ago
London	TV	22 hours ago
Halifax	Internet	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andy m (@bigajm) reported 2 minutes ago

  @VodafoneUK Hi - I'm having trouble trying to create an account in which I can report a fault with my fibre broadband. Is it possible to just ring and speak to someone instead?

• 
  Tessek (@Tessek1983) reported 2 minutes ago

  Hey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace

• 
  RaphieB . (@KFRD_I) reported 5 minutes ago

  @JuliaHB1 @andyburnham great hope this means we can cancel @VodafoneUK early seeing as they have been supplying SIM cards to illegal migrant’s for free 😡

• 
  🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported 6 minutes ago

  @306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.

• 
  Bullard (@spennybig) reported 11 minutes ago

  Time to cancel that @VodafoneUK contract they're undermining our society

• 
  James Reading (@Eternia_Boy) reported 13 minutes ago

  @VodafoneUK £8 a DAY!!! To use my mobile in America is absolute ******* extortion!! You should be ashamed to treat loyal customers of over 20 years in this way!! APPALLING!!! Do Better!!!

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 16 minutes ago

  Why is @VodafoneUK network so crap? Why does 4G suddenly become E? Why is this a daily occurrence?

• 
  Gareth Higgin (@77fenrir) reported 19 minutes ago

  @djp4cm4n @VodafoneUK Left them a few years ago after god awful customer service, no decent signal anywhere , no discounts/ upgrades over my time with them. Now with @EE. Still awful signal at home on a 5G plan but elsewhere perfect

• 
  Fredi Threlfall (@markswife) reported 20 minutes ago

  @BenGrahamUK @errjustsaying Never @VodafoneUK or anywhere else.

• 
  Bennersdoodledo (@Bennersthedoggo) reported 22 minutes ago

  @Landofnod1969 @VodafoneUK Where do people who work for a living sign up for a free phone/service @VodafoneUK ?

• 
  Wanda Wrongthinker (@Wanda_wsn) reported 23 minutes ago

  @DailyMail @VodafoneUK are involved. Change providers. Better service with @O2 anyway.

• 
  Jørgen Hávarðr (@JoeCow80) reported 28 minutes ago

  @djp4cm4n @Lazzard59 @VodafoneUK You may as well just stop arguing with people who have flags in their bio…. You will never educate them.

• 
  Lena Nolan. (@LenaMNolan) reported 30 minutes ago

  @VodafoneUK utterly useless. I picked one phone on my order. Your email confirmation says different and only option is to cancel await refund then reorder? I only ordered 20mins ago and called as soon as I saw the error. Shambles service after 15+ years

• 
  Rich Habbershaw (@Little_Rich_H) reported 31 minutes ago

  @AJRAllModCons @VodafoneUK Firstly raise a complaint via the credit reference agency - Equifax, Experian et al as they’ll be able to force Vodafone to review your credit file and make right. Then a complaint to Vodafone for compensation as their dodgy reporting may well have ruined your credit file

• 
  shirlseire (@mediumchallenge) reported 36 minutes ago

  @AJRAllModCons @VodafoneUK WTF 😬 that’s bad

• 
  Broken Britain (@neednooneknow) reported 36 minutes ago

  @Alexarmstrong @Nawjryw Cancel your @VodafoneUK contracts people

• 
  Karen Smith (@kazfg) reported 38 minutes ago

  @SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 40 minutes ago

  Another day in the UK using our wonderful phone networks. Today trying to download an app via the @VodafoneUK network. Size of file 39 Mbts Download speed 22Kbt/s (not constant speed) Time taken 45 minutes Result failed. Is there anywhere in the world worse than this?

• 
  Shamim Stokes (@Shamimstokes) reported 40 minutes ago

  @VodafoneUK ridiculous service, both online and in store! Get a grip. What happened to customer service? A 14 month old phone and to change the battery you need my phone for 14 days!!!! Seriously not acceptable

• 
  Sera (@Sarah234132) reported 46 minutes ago

  @VOXImobile Requesting help for the 19th time, your buttons don't work on your website! requested help also from @VodafoneUK PLEASE CAN SOMEONE HELP

• 
  Stuart1959 (@StuartT34021273) reported 46 minutes ago

  @edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬

• 
  JUDGEHAMMER (@Hammermmapicks) reported 48 minutes ago

  @AJRAllModCons @VodafoneUK Vodafone is ran by a absolute **** show, call centres abroad , mainly egypt i think, who lie and pass through people to the sales team and it ends up in a constant loop of sales people being lied too getting pissed off and more than likely sending u back to egypt

• 
  Lewis Wood (@LewisWood2020) reported 51 minutes ago

  @AJRAllModCons @VodafoneUK Write them a letter, I had the same issue, Indian call centres telling me I have no option but to pay. They soon wiped the debt when I wrote a strong complaint letter

• 
  Not my Prime Minister. Not my Government. (@ontvnow) reported 52 minutes ago

  @Alexarmstrong I’m fully legal. Where’s my free data @VodafoneUK ? Why would you support criminals in this way?

• 
  Assad (@Assad1082) reported 54 minutes ago

  @VodafoneUK crap Vodafone not working again in my area after months of complaints and being told work was being done on masts it was half decent for 6-8 weeks now again zero or 1 bar worst network in the UK! Can’t wait to leave

• 
  Nicolas Granatino🌻 (@ngranati) reported 55 minutes ago

  @VodafoneUK can you please DM me for customer service

• 
  Vijay A (@vij5470) reported 57 minutes ago

  @VodafoneUK does anyone in Vodafone care that they leave elderly customers without a phone? If anyone is thinking of using Vodafone - think twice as after they have you signed up, customer care is very different!!

• 
  Londonsnow (@Londonsnow251) reported 57 minutes ago

  So now know NEVER to use @VodafoneUK NEVER

• 
  Sreejith Pulickalil (@sreeee01) reported 58 minutes ago

  Finished another daily routine- 30 minutes with @VodafoneUK Broadband support. They’re still asking for the same information I’ve already provided, and the issue remains unresolved 22 days after my broadband plan was upgraded and a new router was supplied. #FLT13589883

• 
  Ann Pierce-Jones (@AnnPierceJones1) reported 59 minutes ago

  @VodafoneUK since June your service has been well below acceptable level in Caernarfon. Despite this my last 2 bills didn't show any compensation & you've taken payment in full. Today 12 August has been particularly bad on both 4G & network. I've already raised this on account