Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Glasgow, Barlestone, Liverpool, Welling, Bristol, Morecambe, Enfield Town, Portsmouth, London, Northwich, Edinburgh, Luton, City of London, Epsom and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Barlestone |
Internet | |
| Liverpool |
||
| Welling |
Internet | |
| Bristol |
Internet | |
| Morecambe |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lyca Mobile UK
(@LycamobileUK) reported
@ArmanTek10 @Burakiosaurus @VodafoneUK PUK number (8 digits number on the Sim card holder) of New Lycamobile: Existing Mobile Number: Service Provider: PAC Code: Alternate Contact No:
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Ciarán
(@_naraic) reported
@VodafoneUK Nope, still not working. Is there any other way to top up that you can recommend? Any third party websites?
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Leon Fear
(@LeonFear) reported
@AndrewScottGB @VodafoneUK “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” Sam Walton
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Emma Essex
(@EmmaEssex) reported
@VodafoneUK I have just spoken with Lauren. She needs a raise. I've been trying for so long to actually have someone help me & she couldn't have been nicer or more helpful. She could teach the rest how to deal with customers the correct way. Also Tran for actually setting it up!
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Darren Ratcliffe
(@DarrenRatcliffe) reported
@VodafoneUK EE are SO much better than Vodafone. The customer service at Vodafone is shocking.
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Karen Clarke
(@kazzanne69) reported
@VodafoneUK I have no signal at SY16 3HX and surrounding areas, when will it be working again pls?
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Dorota #JohnsonOut 🏃🏼♀️🧘💛🐝🇪🇺😷💉
(@WFCMumsy) reported
@VodafoneUK I placed an order on 11th to be delivered within 3-5 working days. No delivery and no updates. No I'm being asked to call 0845 number to wait in a queue and pay 45p+ for each minute? Lowest I've seen from any network
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nchnthman
(@nchnthman) reported
from
Norwich, England
@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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Mangybeavus
(@Mangybeavus) reported
And ******* luck today... Went downstairs to grab a box for a christmas present, only to find out That Lizzies UV lights have broken. Then as I go onto my PC to check how much the lights are to find out @VodafoneUK have cut our internet off...
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Candice Longworth
(@Cand_Flossy) reported
@VodafoneUK Can someone help me I have no connection to Vodafone and your chat service hasn’t helped.
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Greg Stickler BA (Hons)
(@gdstickler79) reported
@VodafoneUK you clearly have signal issues in the West Oxfordshire region that have been ongoing for the last month. As a customer of some 25 years, I am not happy that this hasn't been fixed. Can you please give me any feedback on this situation? Thank you.
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James Bilham
(@jbillers) reported
I think @VodafoneUK must have the worst customer service/journey I have ever experienced. It's just terrible. Forced to use chat bots/online chat that simply doesn't have the ability to discuss/handle my specific problem. Beyond 😡
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Rich
(@Shires_Rich) reported
@TanTheMan_95 @VodafoneUK Have caved and bought a mesh network. We wanted one anyway. I'll fix the IP on that and just pass through the Vodafone "it's definitely not broken" router, until they get their act together. Then when I can find the time I'll get rid of them.
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ＣøｎｃΞｐｔｕΛｌ
(@ConceptualUX) reported
@DarrenRatcliffe @VodafoneUK However, having recently switched, I find Voda to be substantially better cell service.
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BirselMcCaleb
(@Birselmccaleb) reported
Most incompetent mobile phone company award goes to @VodafoneUK #Vodafone #vodafoneworstcustomercare misselling me a product then invoicing for wrong amount . You just lost a customer of 24 years
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BirselMcCaleb
(@Birselmccaleb) reported
Take a day off and spend 3hrs on the phone to sort out a simple issue with .@VodafoneUK when they admitted selling me a product at a certain price then doubling the amount on the bill. Zero customer care. Going to take this up with #FCA #avoidvodafone
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KHADIJA
(@_itskhadijaa) reported
@VodafoneUK can you help with an issue accessing Very Me code?
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BirselMcCaleb
(@Birselmccaleb) reported
Take a day off and spend 3hrs on the phone to sort out a simple issue with .@VodafoneUK when they admitted selling me a product at a certain price then doubling the amount on the bill. Zero customer care. Going to take this up with #FCA #avoidvodafone
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Lyca Mobile UK
(@LycamobileUK) reported
@ArmanTek10 @Burakiosaurus @VodafoneUK 2)calling our customer service on 322. 3)or help us with the below mentioned verification details in DIRECT MESSAGE (Private Channel) to check and transferring the number. New Lycamobile number: New Lycamobile Sim card number (19-digit number on back side of the SIM card):
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Nakul Pathak
(@NakulPathak19) reported
Vodafone doing fruad with the customers. I have closed my number with full and final payment in mini store and they confirm it’s closed but Vodafone sending me bills.. very bad service @VodafoneGroup @VodafoneUK
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Jimbo
(@jimbobhoycfc) reported
@VodafoneUK SHOCKING CUSTOMER SERVICE! DONT BELIEVE A WORD THEY SAY!! ACCEPT A DIRECT DEBIT AND CANCEL STRAIGHT AWAY!!! OR BETTER STILL SHOP ELSEWHERE FOLK. CHRISTMAS OR NOT THEY WONT GIVE A TOSS
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Artbox21
(@Artbox21nft) reported
@VodafoneUK We are not family vodafone scam and take money and don't send order details ! Then blackmail you when speaking to there customer service!! Have proof which is why they are ignoring tweets and messages
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Bad4Business
(@BusinessBad4) reported
@VodafoneUK Finally off the phone 55 minutes later... You couldn't help and promised to call me back again!!! Anyone bet I just get a text saying that you missed me without actually calling? I'm onto you and have evidence that you are not fit to operate. #WatchThisSpace
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BirselMcCaleb
(@Birselmccaleb) reported
Take a day off and spend 3hrs on the phone to sort out a simple issue with .@VodafoneUK when they admitted selling me a product at a certain price then doubling the amount on the bill. Zero customer care. Going to take this up with #FCA #avoidvodafone
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David Hay
(@DavidHay17) reported
@VodafoneUK thanks for cutting my phone off so I cannot remove the spending cap you put on the phone which I did not ask for, diabolical service I am now abroad with no phone
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Lyca Mobile UK
(@LycamobileUK) reported
@ArmanTek10 @Burakiosaurus @VodafoneUK Dear Atilla, Thank you for bringing this to our attention. Please accept our apologies for the delay involved. Regarding your query, please be informed that, to transfer your existing network number to Lycamobile network, PAC number is mandatory.
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🍃Eta ki🐞
(@A1981A) reported
@VodafoneUK @VodafoneGroup hi, I’ve tried so many times to have my nhs discount added to my account and it’s still outstanding- you are overcharging me which is not what I signed up for. Why have nhs discounts if not honouring them? Your bot doesn’t help.
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FBPE 🇪🇺🇪🇺
(@FBPELovetheEU) reported
@VodafoneUK - why are your services so poor when all I want to do is add my sons mobile number and account to me? #shocking!
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Artbox21
(@Artbox21nft) reported
@VodafoneUK never get to speak to anyone who can speak English all scam centres set up in Asia to try scam you
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ＣøｎｃΞｐｔｕΛｌ
(@ConceptualUX) reported
@DarrenRatcliffe @VodafoneUK It’s crazy how much service quality fluctuates!