Vodafone service status: outage reports and connection issues
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 2: Problems at Vodafone
Vodafone is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (66%)
- Wi-fi (13%)
- Phone (13%)
- Total Blackout (5%)
- E-mail (3%)
- TV (0%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Cardiff, Batley, Bristol, Southampton, Edinburgh, Witney, London, Reading, Glasgow, Coventry, Edgware, Kettering, Northampton, and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 23 minutes ago |
|
Cardiff
|
Internet | 1 hour ago |
|
Batley
|
Internet | 23 hours ago |
|
Bristol
|
Internet | 23 hours ago |
|
Southampton
|
Phone | 1 day ago |
|
Edinburgh
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Davies (@_MarkD) reported@VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.
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peter wilson (@wilsonpeter48) reported@VodafoneUK 5g signal isn't very good hardly had any this past week
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TykeWalker (@rifirth) reported@VodafoneUK when will your app be back up I am trying to set a new broadband service up and need access
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Bri Hammond (@big1481b) reported@VodafoneUK avoid this company shambles no customer support lies and no internet
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jas Brown (@jzyb) reported@VodafoneUK the service I received in store today was not acceptable.
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blu’sfreepalestine (@tyskjamie) reported@VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.
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William Aslet (@Waslet) reported@VodafoneUK can you please explain why your service is so diabolically awful in north Oxford? It is so bad that when I called your representative to complain he could not hear what I was saying.
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Richard Frame (@rafthemaster) reported***** sake @RoyalMail why are your staff so useless I told him LEAVE THE PARCEL then my signal cut out as @VodafoneUK are bad. Then he gives it to my neighbour which I don’t want! @AmazonUK this counts as NOT DELIVERED I’m not pissing around waiting for neighbour to be home
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Ed Sabella (@Ed_Sabella) reported@DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did
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Doom (@JamesMayulq4) reported@VodafoneUK fix your wifi brah
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Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported@VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?
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Ocho Adokpe (@AdokpeOcho) reported@VodafoneUK eSIM profile due to an EID block caused by a backend provisioning conflict. Now fix my problem please
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Graham Neden-Watts (@grahamneden) reported@VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person
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Chris Evans (@ballistic1980) reported@VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!
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Mike 'The Caretaker' (@MikeSparkes2) reported@VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi
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LAMS LUANI (@LamsLuani) reported@VodafoneUK is the worst phone service provider in the UK hands down
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RomeCarter (@RomeJoness9) reported@VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.
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jim carroll (@jamcrr) reported@VodafoneUK can you help me My powerhub has stopped working off WiFi but the wired connection are ok can you suggest a fix for this
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Craige Timmins (@v8fettler) reported@JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…
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thomasaldiamond (@ThomasALDiamond) reported@VodafoneUK I have just arrived in Spain and my 4g isn't working. I have paid £16 for 8 days of roaming plus my settings seem to be fine. Please help!
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Mr. Alam (@Zain__Cheema) reported🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE
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Somerset Bobby 🇬🇧 (@SomersetBobby) reportedAt 12:45pm today, my @VodafoneUK Internet connection stopped working. I still had an IP address with 50mbps down and 12 up, but no data could make it through. (Curiously, the VoIP phone still worked.) It was like that until around 11pm, when service was restored. A check on the Vodafone Network Status Checker said there were no problems reported. (Couldn’t do it before because of the lack of Internet connectivity.) Anyone else have problems today?
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Helairmike (@helairmike) reported@VodafoneUK as a Vodafone pro2 customer with an ultra hub - why have they now sent me a hub 6 which is inferior but still charging me the premium price?
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kevin mousley (@kevinmousley) reportedAll mobile providers are crap bar signing contracts but really, I waltz into @VodafoneUK to buy a Samsung tablet, at first, "pick it up 2 days" , then, the no reply emails start; 1st another 4 days, then 4 more days, then 10 days, now another 10 days Arrrrghhh. F'king useless
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Stacey Edwards ☺ (@Staceyedwards29) reported@VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade
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🏴☠️ emo king song mingi 🏴☠️ (@minkimeal) reported@VodafoneUK Potentially the worst network in the U.K.! Been without broadband for 4 days now and had engineer no shows and 0 help from customer service. Got made to buy a repair part to prove it was broken when it wasn’t even the cable that’s the issue !! Ridiculous
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K (@96kela_) reportedProper poor network @VodafoneUK the signal today has been shocking!
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iKyle 🇺🇦🏳️🌈#SaucyMinx (@iKyle2017) reported@VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!
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Stuff's Broken (@stuffsbroken) reported@VodafoneUK sent me nonsense broadband renewal figures 6+ times. Did renew in the end but for diff price again But credit where credit's due. The email automation may be crap but the change of plan itself was seamless. I woke up and everything just works with speed 2x faster
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simon withers (@KalEl_WBS) reported@VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!