Vodafone Outage

@VodafoneUK help please! My phone hasn’t received a 4G signal for weeks, I’ve tried resetting it, checking settings etc but still nothing. My partner and I have the same phone on the same network and he can receive 4G anywhere. Any ideas?

@Matt_Dale @UKPowerNetworks @bt_uk @plusnethelp @Ofcom @VodafoneUK are none the wiser. Promised a call/engineer 3 days from Monday... Nothing so far. @OpenreachHelp please acknowledge this fault and publish it to your customers (Vodafone, Plusnet, Sky etc) so they don't keep sending people routers and house visits for a known issue!

@CiCi_Coleman @VodafoneUK Your using DSL any ISP you go to will be the same you need ethier hyperoptic, g network or virgin (when the fix their ****)

@VodafoneUK ok so its been no broadband and we as a house hold work from home. Ant chance you can help us its been down since Friday 3rd.

@marcnufc @VodafoneUK If you're not getting the speed promised, I'm sure you can cancel your contract

@VodafoneUK why is my gigafast broadband running so slow? 1gb down to 6mb. Not really good enough. Stirling area

@VodafoneUK how much would it be to cancel a Apple Watch it has 24 months still on it

@VodafoneUK Voicemail is broken too. I can’t turn it off.

@VodafoneUK wow thank god for the 14 day cancellation period. Your broadband is awful. @virginmedia I shouldn't of doubted you! I'm coming back with my tail between my legs 🤣

@VodafoneUK It didn’t help. My calls are still not coming through.

Watching Terminator Dark Fate, a @RakutenTV freebie from @VodafoneUK. Glad its free, because so far, this is an awful film.

@VodafoneUK @SamsungMobile I've had enough of being messed about with this peice of **** phone ive been sold. I can't take to shop due to lockdown and I'm not sending for repair as it 4 weeks old. I want this replaced or trading standards are getting involved.

@VodafoneUK please help! I moved to the USA 2.5 years ago and thought my phone account was cancelled. Just got an email saying they can’t make this months payment due to insufficient funds! Haven’t used the phone in 2.5 years now my U.K. bank account is empty

@VodafoneUK terrible broadband connection. Can’t even connect one device at the moment and have no phone lines. Keep trying to get them to fix the problem but just get passed from person to person. Worst switch we ever did!

@VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

@VodafoneUK I was on the phone for 1 1/2 hrs to Vodafone who promised a call back last night - 24 hours on...still no call.... 2 1/2 hrs to sky, no use - 1 hr with a 'partner' of vodafone (onecom) no use - I'm paying for service you're not delivering and pretty poor service too - any ideas?

@VodafoneUK can someone respond to my DM please ?? Its been 9 hours .. 8 days without service however just been sent latest bill !!! Is anyone going to do anything ??? Why should i pay for a service im not able to use ?

@VodafoneUK I don’t understand why in Vodafone Stores isn’t possible to give notice to cancel an auto-renewal contract!

@VodafoneUK worst network.I called to have my iPhone 11 Pro unlocked but unfortunately I was given lies by your staff on Wednesday telling me it will be unlocked by Saturday.After explaining that I brought the phone on P.A.G And that my flight is on Sunday. Unlocked it myself

@VodafoneUK I'm having really bad reception at my home, I can hear people on the phone but they can't hear me very well/ I'm cutting out. What can I do?

@VodafoneUK please can you get someone to contact me who knows about how to deal with a complaint. And please someone from the Uk preferred.

Why is every call I make to @VodafoneUK cut off after 15 minutes? No 4G network, hardly any data network coverage and even poorer customer service!

@VodafoneUK I am looking for my PAC code, been on hold for almost an hour, the text system did not work & locked out of my online account. Please help

@VodafoneUK just had a text saying you fixed my broadband, still only getting just over 30mbps on a 63mbps CONTRACT and crap WiFi. Rang cust serv to be told you are removing slow speed discount, NOT HAPPY.

@VodafoneUK Not sure what support you can offer at the weekend but would it be possible for you to look into my very poor broadband speeds please and other connection problems.

@VodafoneIN @VodafoneUK @TRAI Hi I am a corporate Customers of Vodaphone Idea. I am really struggling to Get Proper solutions of my issue but you are having really noncence Customer care executive who don't understand and Harassing. Can you assign any RM to take Care my issues

Lost work, meetings, and now no Tav access all weekend... yet still paying for seevice. Have sent screenshots to prove the conversation has been ongoing with me (not account holder) since Oct. now won’t reply. @VodafoneUK poor service

No internet from @VodafoneUK over last few days yet when ask for support won’t help as in @richiestone name (no mob coverage to access internet as his mobile vodaphone) They have been in contact with me since Oct 19 and only now suddenly won’t help for ‘security reasons’

Trying to get my bill sorted @VodafoneUK and your colleague Ami can’t be assed to deal with me so is telling me my information is incorrect so I just won’t pay how about that. My contract is up in 4 weeks anyway so do ya worst

@VodafoneUK I wish I could be having a gaming session this weekend - instead I'm now on 4 day without broadband. I have an issue logged with you, but no one has explained whats going on. I've also lost landline now. Live chat say ill be contacted, but I have no ETA on a fix