Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Alcester, Didcot, Birmingham, Pwllheli, Glasgow, March, Newport, Halifax, Helston, Hackney, City of Westminster, Edinburgh, Burton upon Trent and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Alcester |
Internet | |
| London |
Internet | |
| Didcot |
Internet | |
| Birmingham |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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gordianparadigm@gmail.com
(@gordianparadigm) reported
@VodafoneUK Still down in Stratford-upon-Avon.
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Aykiri
(@agackoku_) reported
@VodafoneUK All vodafone online applications are down now. Either in mobile or browser. Not responding. As you all know, that 'no money no honey'
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Antony Ian White
(@antonywhite61) reported
@VodafoneUK To note I can’t report this as a fault either as your website is broken
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Scotty Emery
(@The_Big_Egg) reported
@VodafoneUK Internet been down all day so far here, pay for the 4g dongle to cover for this eventuality and that’s doing nothing either!!
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John Glazebrook
(@JohnGlazebrook7) reported
@DavidJonesMP @VodafoneUK Oh yes, their dedicated teams have been investigating since 0830 this morning with no report of the problem
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Ruby Parker
(@rubyparker_1) reported
@VodafoneUK Not working SO15, any update?
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libby galatin paul
(@libby_galatin) reported
@VodafoneUK CH2 still down! been down all morning, any updates ? pleaseeee???
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Marijus
(@Simply_Marijus) reported
@VodafoneUK No internet! No customer service! No information! No support!
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Joshua Hine
(@JoshuaHine08) reported
from
Warkleigh, England
@VodafoneUK my internet is down in the DT4 area any updates????
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samantha Lewin
(@SamanthaLewin2) reported
@VodafoneUK Ss16 4lg down too
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James Riordan 💜
(@jamesriordan70) reported
@VodafoneUK I’ve been trying to call you all morning & get on your chat & nothing. No internet all morning isn’t ideal when you have a ton of work to do at home. I also have the worst reception without Wi-Fi so can’t even use my Hotspot. It’s not good enough.
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Marijus
(@Simply_Marijus) reported
@VodafoneUK home broadband is down since early hours this morning. Can't get through chat service and have been on hold for more than 30 minutes on customer service phone line! I beleive your failed customer service is unreasonable!
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ryan Jones
(@ryanJon63042022) reported
@VodafoneUK broadband not working for the whole day having to use hotspots and eating into my data, can you provide any details on what actually happened?
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@y0ubi
(@wzkankar) reported
@VodafoneUK it's thousands of reports a hour on down detector how long till its back been over 7hours
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the new world, new me 💙
(@NavaraFox) reported
@VodafoneUK How can entire country be down??
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Andy waterworth
(@andycw619) reported
@VodafoneUK For the 3rd time, are you aware that the broadband outage is also impacting PR5? I need an update urgently.
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Shaw Green
(@shawgreen) reported
@VodafoneUK Customer service informed me that fix is likely in 24-48hrs. You might want to inform other customers so they can plan around this outrageous length !
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Anoe
(@_An0e) reported
@VodafoneUK We should be able to hotspot internet from our phone at 0 cost until you fix this issue is been 5 - 6 hours already ... you keep copy past your little formal replay but that solves nothing ...
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mark daley
(@daleymark) reported
@VodafoneUK @Sonya_LeanOnUs Why are you advising this? I'm a network engineer, and its clear you have had a major failure within the Vodafone network. Please be honest with your customers. If this was due to maintenance work over Easter, I expect Vodafone to be transparent regarding their change controls.
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James Thompson
(@JamesTh11148822) reported
@VodafoneUK Home Broadband Down (M28). Tries turning in/off, reset etc all lights on hub ht no WiFi at all. Not the first time I've had problems and sure it won't be the last #timetoditchandswitch
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Marijus
(@Simply_Marijus) reported
@VodafoneUK What about on hold for 40 minutes and counting still trying to get through customer service???
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social events
(@BryntirionFC) reported
@VodafoneUK Is there an ETA on service reconnecting?
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Susan Casanove
(@SueCasanove) reported
@VodafoneUK I paid extra to upgrade to Vodafone Pro, supposedly unbreakable Wi-Fi. So how come I've had no internet access since very early this morning? The app still says "No reported issues"? #Vodafonedown
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Teodora Monnika
(@Teodoramonnika) reported
@VodafoneUK !!! Still down !!!!
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Emma Sterba 💙
(@84sterbz) reported
@VodafoneUK @Sonya_LeanOnUs Wouldn’t bother was on hold for over an hour an 45 mins to then have the phone put down on me. Live chat bot thing isn’t working either. I’ve just switched to BT because of this. Can’t bloody wait to have a working internet for once!
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Andy waterworth
(@andycw619) reported
@VodafoneUK Not sure that was the question. It was are you aware it's also impacting PR5? How about you stop printing scripted responses and answer customer specific questions. The cheek of you lot raising prices and fobbing us all off!
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Rob Crane
(@robcrane83) reported
Hey @VodafoneUK your broadband sucks, get it switched back on
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the new world, new me 💙
(@NavaraFox) reported
@VodafoneUK Salford down since morning. Been told maintenance works, should take 2-3 hrs 2-3 hrs ago. No word what the actual issue is?!
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David Gibson
(@DG_Audi) reported
@VodafoneUK what's the chance Vodafhone have been doing a wee sneaky software update over the Bank Holiday weekend which has now broken the Broadband service? Wonder if support is offshore??
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Dazzling Jules 🐝
(@dazzling_jules) reported
@VodafoneUK Honestly @VodafoneUK is the worst of all broadband I have ever have, so slow, constantly cutting out. I've been away and unable to connect to my house to check on my cat, thanks for nothing!