Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Derby, Didcot, London, Southwark, Manchester, Northampton, Birmingham, Luton, Edinburgh, Enfield Town, St Helens, Batley, Walsall, Bristol, and Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Internet | 1 hour ago |
|
Didcot
|
Internet | 1 hour ago |
|
London
|
Internet | 2 hours ago |
|
Southwark
|
Total Blackout | 11 hours ago |
|
London
|
Internet | 15 hours ago |
|
Manchester
|
Internet | 18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ste (@Proudy31589) reported@VodafoneUK hi, why has the router for our vodafone broadband gone down?
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Bradley (@BradleyTiernan) reportedI’d use #VeryMeRewards to get streaming equipment; including a Blue Yeti microphone, 1080p webcam, acer gaming laptop (and monitor), a subscription to a gaming streaming service and a comfy chair @VodafoneUK
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CA_Mogli (@mogli_in_shorts) reported@VodafoneUK No use to take access of Indian Server. I advise them go get connection of @reliancejio to get faster speed to resolve issue.
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AndrewC (@Comptinator) reported@VodafoneUK Your service is appalling, slow, and ultimately just results in endless transferrals, and your staff can't even speak proper English. Your quality standards may need looking into.
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Laura Crosby (@drlauracrosby) reportedI am so frustrated I want to cry, and there are far more important things to cry about. Please help. A tired junior doctor who just really wants to call her 90 year old granny who lives alone and doesn't use the internet. @VodafoneUK @VodafoneGroup
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Jim Gellatly (@JimGellatly) reported from Cambuslang, Scotland@HuaweiMobileUK A pleasure to speak to @HuaweiMobileUK technical support. Much more help than @VodafoneUK who give be different information every time. Still no closer to getting the NUC but at least I now know it is Vodafone that should have it.
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Laura Crosby (@drlauracrosby) reported@VodafoneUK Hello, the number was being used on a pay as you go sim with a different network.
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Rebecca (@_rebeccaaaaaaaa) reportedJust waited over an hour on the online chat for @VodafoneUK to see if they stock PS5, found out within a matter of minutes after it crashed that they don’t even stock them 🙃absolutely shite service
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marcus (@memarcusdawson) reported@VodafoneUK @Digital_sisters Perhaps redirect your efforts to act all having a network that supports your customers. I’d love to read your digital output but been without a signal for 6 days. Reading this in my emergency EE sim!
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Ryan Ellis (@ryanelliauk) reported@VodafoneUK your customer service chat . is the worst experience I have ever dealt with. total 9 difrent people iv spoken to get cut off every time . they also seem to make up the prices to upgrade. been offered for the Samsung s21 ultra 4 diffrent amount from 44 up to 80 pm
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Carrie-ann Black (@carrieann1178) reported@VodafoneUK Had no problems with Vodafone am glad to report I’d love to win vouchers, some new clothes, trainers. A prize a month would be great considering the year has got of to a horrible start again with this virus. I will be glad to see the back of it. Fingers crossed 🤞
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Sandi Glanville (@SandiGlan) reported@VodafoneUK Why does your home broadband not allow connection to facebook? Need help here as trying to resolve elderly neighbour issue.
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amanda forbes-phyall (@Amandafp3911) reported@VodafoneUK It’s now Saturday amd he is no further forward but his monthly payment has still been taken out . Very poor customer service , you promised this 76 year old man it would be fixed . Can you please rectify this issue for him.
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Martin Sisk (@MartinSisk4) reported@VodafoneUK Hi, we have had no internet for 5 days now and no sense from Vodafone except it will be sorted in 24-48 hours. We are now on 120 ish hours and still no home broadband. Very difficult to work from home. The home phone is very poor sound quality too.
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Madball (@alantowle) reported@VodafoneUK sloppy service delivery of new broadband. Order due to go live on 15th. Router flashing white but not connecting. Working from home with no provision. Not acceptable 👎
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goggs (@iamgoggs) reported@VodafoneUK Honestly? I think it would be a waste of both our times. If you could please forward this complaint ref to the relevant party, that'd be great. I sent it 2 weeks ago. ref: 15235188
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Kerry Peters (@KerryPe80220758) reported@VodafoneUK Shiny new bad *** phone 🥳🥳
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👹 (@nicxlass) reportedif i turn on wifi i can access just fine but on my data it won’t let me what ******** @VodafoneUK fix this pls
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AndrewC (@Comptinator) reported@VodafoneUK Your service is appalling, slow, and ultimately just results in endless transferrals, sand your staff can't even speak proper English. Your quality standards may need looking into.
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Emily or Emilie (@emily_or_emilie) reported@VodafoneUK I’d like to win a new @Apple iPhone for my Mum as hers is broken!! #VeryMeRewards
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Peter Young (@peteryoung_uk) reported@VodafoneUK I would like a return to life as we knew it before covid. You never know what you've got until it's gone
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Shruti Shetty (@shruti_shetty87) reported@VodafoneUK Home broadband not connecting on multiple devices. Tried the diagnosis support on your website but dint work. Customer care chat is not available as well.
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Zoe Levey (@ZoeZoe499) reported@VodafoneUK @VodafoneUK too expensive for what. I am a very loyal customer like most in here an you expect us to pay upfront and then over £60per month, who can afford that nowadays. I am due an upgrade and looked at this but no way I'm paying upfront for a phone, I can't trade in my phone
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BylN (@Nbegum16) reported@VodafoneUK I'm having issue with the network since yesterday. No texts are coming through and no Internet unless I'm using WiFi.
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Laura Crosby (@drlauracrosby) reportedHi @VodafoneUK ! I'm a front line NHS doctor and long time (10 years+) Vodafone customer. I've been without mobile service for the last 15 days. I'd like to outline here why this is Bad (with a capital B) in the hope that someone with the power to reconnect me will see this.
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Garry Hewitt (@garry_hewitt) reported@VodafoneUK @tomfowler9 You’ve looked into it for 10 weeks, finally got the operator they passed me to customer care, they passed me to cancellations and to take the piss they passed me to sales.
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Kerry Peters (@KerryPe80220758) reported@VodafoneUK Shiny new bad *** phone 🥳🥳actually Vodafone other company and in past you gift free data or calls and the bits u do put up are rubbish have buy first ur minted why not treat to thank customers I’m going on o 2 they give loads away
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Leon (@Genji_bow) reported@VodafoneUK so I have had a big value bundle plan sent texts yesterday and had topped up for my next bundle to renew and you have charged me £1 to remain active as a customer- now I don’t have a big value bundle as a result
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marcus (@memarcusdawson) reported@VodafoneUK 6 days without internet or phone signal on mobile and home broadband. Astonishingly poor service and now I have had to buy an EE sim. What are you doing to fix this. Is anyone at Vodafone listening?
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Laura Crosby (@drlauracrosby) reported@VodafoneUK Hi Lismarie, lovely to hear from you! I ported an old number to a new sim and *bang* no service. Your agents have tried a new SIM card, and I've spoken to them every day for the last 3 days. Each time I've been assured it will be 24 hours, today told that it hasn't been....