Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Halifax, Newham, Birmingham, Paddington, London, Worthing, Edinburgh, Macclesfield, Cardiff, Croydon, Aylesbury, Oxted, Wellingborough, City of Westminster and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Newham |
Internet | |
| Birmingham |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Scott
(@JackSco00237576) reported
@VodafoneUK thanks for the non existent help. Having spent a further 2 hours (10 hours in total in the vortex) on the phone with your offshore team again to find out at a third attempt you still haven't sorted broadband...disgusting and ridiculous #dreadfulservice #sanityloss
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Mina Welsh
(@Midasworks15) reported
@VodafoneUK I do not have an account number for the contract I am submitting a complaint about and, with all due respect as previously mentioned, I have already engaged in 18 hours of DM about this. I will await a response through your formal code of complaint procedure.
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rALPHA
(@UKDeadUnion) reported
@VodafoneUK Well @VodafoneUK I was contacted by one of your Facebook advisors at 00:27am to tell me since I had declined £20 for their month long contact with many phone calls to be told I had to escalate my issue I thought that’s what I did.. what business contacts someone at that time ?
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Kayleigh McCann
(@KayleighQuick) reported
@VodafoneUK Very fed up with your customer service. You deliver the router to the wrong address, then you lie about getting it redelivered to us last Thursday to arrive today so now I won't have had any Internet access for nearly 2 weeks. A problem when you work from home!
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Rob Douglas-Reeves
(@RobReevo) reported
@VodafoneUK what’s your phone number for customer complaints
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hazel
(@hazellesley) reported
Wish I never switched to @VodafoneUK worst mistake ever
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Rahul
(@Rahul54267407) reported
@VodafoneUK @VodafoneIT I cannot send the msg . I have try 28 jan 2021 but msg cannot send my main balance is 2.60 . I have already call customer but my problem is not solved
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AnyKey Fitness
(@AnyKeyFitness) reported
@chelt_onian @Ofcom @VodafoneUK Vodafone keep that email address a "secret". Because they can use their support desk to bounce people around and plead ignorance. But they know legally once you email them on their "special line" they can plead ignorance any longer.
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Rich 💙
(@Richard7Hill) reported
@NMD_BAGGIEBOY @VodafoneUK Mate its a ******* joke, ive got 2 bars thats normal but still a joke, i had 4 bars this morning not for long so they can do it, its just ****!
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John Spear
(@js66) reported
@VodafoneUK your my Vodafone website is currently not working, saying it’s very busy at the moment, and the My Vodafone iPhone app says we’ll be back soon. Bizarre and conflicting messages when i try to access my broadband account!
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The Northern Star
(@sabaiteir) reported
@VodafoneUK hi any repair time on your broadband outage in N Ireland ?
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gibbers
(@LossPost) reported
@NOWTV If this is the case why does @VodafoneUK send me a text message telling me to cancel through NowTV? You ask me to cancel through Vodafone but I get told to come back to you?
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David McCann
(@TheMcCannic) reported
Seems like when they collected the one @VodafoneUK sent to the wrong address, they returned it to the depot instead of forwarding it on to me. In addition they never bothered to out it down for being resent last week.
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Jack Scott
(@JackSco00237576) reported
@VodafoneUK just handing me around on your chat carousel is not dealing with problems. In 35 mins I've been asked my account details and no response (from two different people)
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SBGBiker
(@SBGBiker) reported
@VodafoneUK forth call to try and cancel a service -its almost like your being deliberately obstructive? @Ofcom
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Vodafone UK
(@VodafoneUK) reported
@sanjayvishwa8 Hi Sanjay 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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kristy brown
(@cluckyhen0) reported
@VodafoneUK Ps - maybe if you got my name right it might help verify me and the complaint ref is in the original tweet
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piplatimer
(@piplatimer) reported
@VodafoneUK Hi, I cancelled my contract 18/12, but got billed again this month. Phone number is cut off so now cannot progress through on your customer support phone line. Can you help?
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David McCann
(@TheMcCannic) reported
All the while time crawls on and it looks like I'll have no WiFi to work from home with this week. Help please @VodafoneUK
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BadMsK
(@badmissk) reported
@mrs_n0rris @VodafoneUK That's awful. Register with the TPS if you're not already, as it might help hold back the tide.
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David McCann
(@TheMcCannic) reported
Never had a problem with my long standing mobile contract with Vodafone. Turns out that their broadband customer service has no clue. @VodafoneCust @VodafoneGroup @VodafoneUK
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rALPHA
(@UKDeadUnion) reported
@VodafoneUK - I couldn’t open a complaint and I couldn’t speak to anyone in the UK while raising their voices at me. @VodafoneUK decide to contact me on the Facebook platform after midnight when I’m lying bed and tells me I’m not going to be compensated for my terrible experience.
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rALPHA
(@UKDeadUnion) reported
@VodafoneUK @VodafoneUK to add to my previous message I had to record my calls with Vodafone due to the number of calls and hang ups and cold transfers over a month I had with Vodafone my experience and expectations was let down badly.. the guys in Egypt and the other countries told me -
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TVL
(@tvllvt05) reported
@VodafoneUK since switching to you I only have 1 bar of signal - is this normal? It is affecting me making calls..
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Mike
(@r1b1ker) reported
Sorry @VodafoneUK but the new login page for MyVodafone is a step backwards. Takes longer and case sensitive codes are a pain. Is there a plus side to it?
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Jack Scott
(@JackSco00237576) reported
@VodafoneUK I appear to just be linked back through to your live chat speaking to different people about my current complaint. Your live chat doesn't work. Can you dedicate someone to actually deal with my problem? #poorservice
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AnyKey Fitness
(@AnyKeyFitness) reported
@chelt_onian @Ofcom @VodafoneUK That email was my only lifeline. I cant remember how I got it. But then told wrong IMEI, had various codes, told I must be doing something wrong. Eventually got sorted. Just in a similar position with a friend who faces same EXACT issues 5 years later. So thought why not help
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Jack Scott
(@JackSco00237576) reported
@VodafoneUK No you don't know how important it is, I am a key worker for a specialist ISP unable to work...if it was important your services would monitor their process and effectively resolve problems...I will message you the details but will keep tweeting until I know my issue is handled.
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æ
(@aendrew) reported
Well, nearly a week of fighting with @vodafoneuk and I'm still not on the right plan and I'm petrified of trying to change it again in case I lose my one source of internet access right now. Truly, truly the worst company in the UK mobile market...
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Helen 🇮🇪🏴
(@mrs_n0rris) reported
I have been ex-directory all my life until I changed internet service providers last week to @VodafoneUK who neglected to keep it so and have published my number. So now we are inundated with scams, spam and phishing calls. I am not happy AT ALL