Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 01/25/2026 10:40

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Macclesfield, Ealing, Basingstoke, Manchester, Bristol, London, Edinburgh, Halifax, Glasgow, Newham, Blackburn, Dublin, Alcester, Winchester and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomMacclesfield Internet
United KingdomEaling Internet
United KingdomBasingstoke Internet
United KingdomManchester Internet
United KingdomBristol Internet
United KingdomLondon Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • HughJaz29857117 Hugh Jazz (@HughJaz29857117) reported

    @VodafoneUK The White City store needs to take their VM off. Trying to contact them, says they are closed. Don't want to go down to store if its a wasted journey!

  • dolphindiver Dolphin Diver (@dolphindiver) reported

    @VodafoneUK exactly this is the problem there is no signal here, your map thinks there's 1 bar, there isn't. Thats why the Sure Signal is so useful. It actually works, WIFI calling is hit & miss even with a Mesh system set up in the house to ensure distribution of signal to 1 phone 1 laptop

  • shergar83 Edward Jones (@shergar83) reported

    @OfficialBrooner @SkyUK @VodafoneUK This is my parents' who live 150 miles away. Sky won't let them cancel as they only renewed their contract 2 months ago, they are demanding hefty exit fees. Lastly, it won't go 'viral', it isn't interesting enough, that's why I'm promoting it...

  • Brighton_Rock Brighton_Rock (@Brighton_Rock) reported

    @VodafoneUK I don’t understand why you rather lose a long standing mobile customer than match a third party offer or competitor offer. Now looking to change broadband as well now.

  • ArranGray9 Arran Gray (@ArranGray9) reported

    @shergar83 @SkyUK @VodafoneUK Bring this up with customer service and demand reparations

  • sugarspun_sis Sugar Spun Sister (@sugarspun_sis) reported

    @VodafoneUK Having problems activating spotify premium with red. Cannot seem to finish activating the subscription

  • PascalBaker Pascal Baker (@PascalBaker) reported

    @VodafoneUK Thanks. Is there anything you can do to block the number from your network? I wasn’t aware of the 7726 Fraud Team...May be worth you making some noise about that. A huge rise in the number of Phishing scams over the last 3 months.

  • chrisgseeger chris seeger 🇬🇧 (@chrisgseeger) reported

    @VodafoneUK Coverage is awful today - zero or one bar. Calls dropped. Or calls can't be made. I am a carer for a 91 year old. Please help urgently!

  • FireworkguyGuy sarah guy (@FireworkguyGuy) reported

    @VodafoneUK am so disappointed with how you treat your customers. I for one can’t wait to leave you

  • katiesedd katie (@katiesedd) reported

    @me_laniejane @VodafoneUK We have the same issue with our WiFi

  • burself Emma VB (@burself) reported

    To @VodafoneUK who has been receiving the free unlimited be aware if you had already started paying for additional data in your package they have continued to take these payments and will not be refunding as it’s your fault you didn’t cancel it shocking customer service

  • wehoo101 TOBYYY (@wehoo101) reported

    Does anyone find that @VodafoneUK outage today? I have no signal on my iphone since this morning.

  • moeeztali Moeez Ali (@moeeztali) reported

    @VodafoneUK PLS I BEG U I JUST WANT TO SPEAK TO A HUMAN FOR ONCE, HOW CAN I SPEAK TO AN ACTUAL PERSON REGARDING MY TERRIBLE VODAFONE INTERNET?

  • katiesedd katie (@katiesedd) reported

    @VodafoneUK hello, we are still experiencing no internet since this morning, is there an issue in the HX4 area?

  • burself Emma VB (@burself) reported

    @VodafoneUK I am currently waiting for a manger to call but could be a 48 hour wait after investigation not sure how you can investigate without actually speaking to the customer. I am applaud that it is “my fault” I have paid £20 per month for data which I didn’t need

  • steve69burgess steve burgess (@steve69burgess) reported from Appledore, England

    @VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting

  • KeighleyWest Keighley West (@KeighleyWest) reported

    @VodafoneUK What would help is your call centre staff on India actually listening to what I’m telling them and being able to understand English!!

  • KyleC666 Kyle Cutler (@KyleC666) reported

    @VodafoneUK just had my email that your putting the price up of my phone contract. Fair enough, agreed when taken out contract. Also agreed it was 5G but never seen that appear lol. All take take take.

  • michel3454234 Michelle (@michel3454234) reported

    @VodafoneUK having major problems trying to get someone to answer me. Just been on hold for over nearly 3 hours online and was cut off yet again. I just want to renew my contract why is it so difficult?

  • Cookieurch Cookie Urch (@Cookieurch) reported

    @VodafoneUK I can’t text it on that number as I’m not a Vodafone customer. Just tried and it didn’t like it very much.

  • IOW_Ro Ro (@IOW_Ro) reported

    Hi @VodafoneUK I have a broadband account with you but cannot get past your robot to talk to you. Your automated service redirects me to Voxi each time I try. Please could you give me a call urgently on the mobile number you have on your system. Thanks.

  • niknakniks82 niks (@niknakniks82) reported

    @VodafoneUK I need to cancel my broadband contact, please can you assist?

  • npaulina232 Paulina (@npaulina232) reported

    Seriously disappointed with the service I received from @VodafoneUK , called to cancel a contract a month ago, was processed incorrectly and now I have to give the notice again and pay the bills out of my own pocket.

  • ganpev7 ganesh pevekar (@ganpev7) reported

    @VodafoneUK I think there is no one good honest fair person to solve my issue seems all vodafone bastards after merging with idea thought to give pain and do harrasment to customer. Hope some one idiot would call me for my postpaid bill help and solve on priority 9167700017

  • louisepeek_xo lou🖤 (@louisepeek_xo) reported

    @VodafoneUK are the biggest pile of shite and the customer relations are ******* terrible

  • Gabriel13004946 Gabriel Vasquez (@Gabriel13004946) reported

    @Ofcom what to do when @VodafoneUK does not provide good service of fix your complaints?

  • cl4iret Claire 💙 (@cl4iret) reported

    Anyone having problems with @VodafoneUK broadband?

  • Will2TheRich William Rich (@Will2TheRich) reported

    PSA: Don't use @VodafoneUK's gigacube for home WiFi... has 5g & 4g signal... wont get above 4mb download and 0.2 upload. Vodafone support just tell me to reset the router -_-. My phone in the same place with Vodafone gets a much faster speed £50 a month for this is ridiculous

  • teylani_ teyoncé🪄 (@teylani_) reported

    @VodafoneUK oh **** off. how can my 🍎 watch contract end in October and you were still taking the money for it up until this month? you lot knew the contract ended and didn’t think to inform me and now you’re not even gonna refund me for paying a contract that ended 6 months ago? THIEVES.

  • circuspr Chris Barltrop (@circuspr) reported

    @VodafoneUK 'Mobile network not available' in my home HR7 district, although I have a signal as usual. Your website says all is well -- BUT it isn't. Fault?