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Vodafone service status: outage reports and connection issues

Why is my Vodafone service not working?

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 67% Internet (67%)
  • 14% Phone (14%)
  • 11% Wi-fi (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Herne Bay, Andover, Hammersmith, London, Hackney, Northampton, Milton Keynes, Peterborough, Greater London, Luton, Wellingborough, Southend-on-Sea, Bedford, Birmingham, and Normanton.

CityProblem TypeReport Time
Herne Bay Phone 13 minutes ago
Andover Phone 2 hours ago
Hammersmith Internet 3 hours ago
London Internet 14 hours ago
London Internet 17 hours ago
Hackney Total Blackout 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • EXPATTERNS1
    EXPATTERNS (@EXPATTERNS1) reported

    @VodafoneUK My business broadband has been down since midnight and I cant get any attention via 'Customer Support'. I am starting to lose money. Please advise urgently!!

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK please avoid this company customer service poor and very rude

  • sharloola
    shar (@sharloola) reported

    yes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week

  • JamesMayulq4
    Doom (@JamesMayulq4) reported

    @VodafoneUK fix your wifi brah

  • davegarryfish
    Dave (@davegarryfish) reported

    Another week, another 2 hour @AvantiWestCoast train. As always, sod all wi-fi, and @VodafoneUK signal was shocking too. Wtf is going on ?!?! Spent most of the journey trying to connect.

  • Taylod61
    ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    When will @VodafoneUK provide a reasonable 4G signal that is stable? Why do we have to put up with speed test that gives a download sped in Kbs and upload of zero? This is happening every single day. This message might not list at time of writing but get put in drafts.

  • ballistic1980
    Chris Evans (@ballistic1980) reported

    @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

  • Sheffield128
    Delwar Ullah (@Sheffield128) reported

    @VodafoneUK now Gemini can notice your voice and ask if you’re okay it would be good if she could work the same as the Apple Watch works with your Apple phone that if I wasn’t okay, she could go and get me an Uber all other help

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    B43 Great Barr Birmingham ...very poor connection @ThreeUKSupport @VodafoneUK ..Over a year now...Can you not sort it out?

  • StuartDunn2
    Stuart Dunn (@StuartDunn2) reported

    @VodafoneUK how come coverage is so poor and slow recently?? Prices go up yet product quality goes down. Make it make sense?!

  • l3roy0
    Leoy S (@l3roy0) reported

    @VodafoneUK @Alisoncurran5 @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

  • Hellar_eal253
    Adeya Mcfale (@Hellar_eal253) reported

    @VodafoneUK when you ask for preferred contact in response to an issue, maybe don't try and call? Didn't say it for no reason.

  • btc8500
    Jason (@btc8500) reported

    @VodafoneUK Still struggling to make a decent phone call. And yet you take over £160 a month off me and I get ****** service Thanks

  • DKDTJones
    Dylan Jones 🍺🏴󠁧󠁢󠁷󠁬󠁳󠁿🐺 (@DKDTJones) reported

    @VodafoneUK you guys are embarrassing, cant even connect to the internet with 4G, signal drops all the time and when I am connected my speeds are like dial up from a car boot sale. But your more than happy to take my money each month!!!!!!

  • Staceyedwards29
    Stacey Edwards ☺ (@Staceyedwards29) reported

    @VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade

  • vis_unita
    Stu 🇬🇧 (@vis_unita) reported

    @VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment

  • Jahyne5
    Jahyne (@Jahyne5) reported

    @VodafoneUK how come my network doesn’t work??😭😭

  • ceriallman3
    Ceri Allman (@ceriallman3) reported

    No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

  • HarrySi58712694
    Harry Singh (@HarrySi58712694) reported

    @VodafoneUK Heads up to anyone using Vodafone, anyone who gets a phone call from +44 20 8073 0971, be cautious, they are scammers who will imply you need a new SIM, I spotted the signs so averted any issues but others may fall for it.

  • martynmoore
    Martyn Moore (@martynmoore) reported

    @VodafoneUK The message form on your website doesn't work and your webchat operative says you have no email addresses we can contact you on. Transcripts turn to random characters when a real person takes over. How are we supposed to tell you what an awful company you are?

  • jzyb
    jas Brown (@jzyb) reported

    @VodafoneUK the service I received in store today was not acceptable.

  • Weespoon22
    🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported

    @VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone

  • lfcerneman
    niall Shannon (@lfcerneman) reported

    Trying to return a trade in phone to @VodafoneUK from North of Ireland, sent me a DPD envelope that can’t be used here, spent 3+hours on phone over last week trying to sort and still can’t get an answer, horrific service, cannot get talking to anyone with any idea at all.

  • foxlanebooks
    Fox Lane Books 🦊 (@foxlanebooks) reported

    @VodafoneUK I have no signal on my phone at all, and I mostly work from home. I am in YO8 9NA - what is going on??

  • CiprianVirlann
    Ciprian Virlan (@CiprianVirlann) reported

    @VodafoneUK is the same, I am with them for 8y, and daily I can see how worst the reception is getting. When I called to the company always I a getting the same answer, busy area or working in progress.

  • cardiokingjosh
    MMAdork (@cardiokingjosh) reported

    @JMF1498 @VodafoneUK My internet has been down for 3 hours, having to use data absolute **** broadband

  • KishorTrvedi
    Kishor (@KishorTrvedi) reported

    @AdityaBirlaGrp @vodafoneIN_Fdtn @VodafoneUK Feeling bad for being annual subscriber since it's original inception in India as Hutch Venture then Vodafone Idea combine. Promises 5g buying 5G plans and 5G enabled devices but experience 4G speed. select cities get 5G 1/3

  • Obi_Sai
    Jen 제니 🐯🧀🐥obi-sai (bsky) (@Obi_Sai) reported

    @DragonsofWales @VodafoneUK Ah, but you see... Those are "Vodaphone minutes"... ....They're obviously quite different from "customer minutes" and also "actual real world, 60 seconds in a minute, minutes"...

  • _MarkD
    Mark Davies (@_MarkD) reported

    @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

  • Staceyedwards29
    Stacey Edwards ☺ (@Staceyedwards29) reported

    @VodafoneUK can someone help me please ??