Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Blaina, London, Edinburgh, Begelly, Hackney, Croydon, Paisley, Doncaster, Taunton, Dublin, City of Westminster, Luton, St Austell, Milford Haven and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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❇ Mark Sherwin
(@MarkDSherwin) reported
@VodafoneUK really struggling with on number on apple watch. Tried again and again to follow your support process - ends up promising me it’ll sort in 24 hrs. Never does. Must have wasted 12 hours of my life on this. Any idea how to get this fixed?
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Sheila Pizur
(@SP23192319) reported
@VodafoneUK Apparently there is a problem on your end, given that is what your representative told our host. Surely you have access to your system issues?
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Caroline
(@Carolin34654826) reported
@VodafoneUK Same here, service is awful, everything we mention it, we get told that you know about the issue as there have been loads of complaints. We also have our internet with you, when you check the speeds, they are fab, but the signal from the router is awful, had to buy a booster.
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brian
(@brian59304142) reported
@VodafoneUK I got a monthly pay simms off you but i can't get any signal in my town. Can I cancel it?
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Chantal Dawson
(@CharneyZD) reported
@VodafoneUK Hi, it’s all sorted now - but we had 3 iPhones between us - all different models and no 4G for any. I would’ve thought that Prague wouldn’t be an issue for 4G?!
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JCB
(@torresredno9) reported
Yes @VodafoneUK internet is so slow, it would be faster to drive to the Google headquarters and ask them **** in person
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imbreal
(@imbreal1) reported
@VodafoneUK I’m never gonna use you again in America the internet connection has been shocking almost getting left in places I had to connected to Wi-Fi from restaurants and bars bought a new phone thinking this would be great I would have no issues forget that dnt use in usa
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Ricktop
(@NFTzy1) reported
@TheFCA Perhaps @VodafoneUK could be looked into for the way they are treating customers, or should I say once customers, you could say its revenge for leaving their network
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George Herbert
(@GeorgeHerbert95) reported
@VodafoneUK I’m trying to pick my entertainment product but all I get is a blank screen. Are you having IT issues? It worked a few days ago !
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Garfies
(@Garfies) reported
@VodafoneUK over a week since broadband phone support said complaints department would phone me … must be very busy 🤬 not happy. Will post details if no call received in next few days.
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Louise Scott
(@MissLouScott) reported
@VodafoneUK @Sparky_tarpi Tried this so many times! “Toni” is rubbish and doesn’t understand what support I need! 😡
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Caroline
(@Carolin34654826) reported
@VodafoneUK Same here, service is awful, everytime we mention it, we get told that you know about the issue as there have been loads of complaints, and do nothing, We also have our internet with you, when you check the speeds they are fab, but the signal from the router is awful
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lisamolyneux83
(@lisa_molyneux) reported
@hanni22 @VodafoneUK I was with Vodafone for years then they put my bill up to £70 a month without informing me. Went to UW and never looked back £15 a month for unlimited data, calls and texts. I would never go back also x
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Vikki Millichamp
(@vikkimillichamp) reported
@VodafoneUK Thanks for replying, I will DM, but after hours of calls already, your customer service team has made it clear that taking money you shouldn’t is my problem not yours. Not award winning service at all.
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Alex
(@AlexFallis) reported
@VodafoneUK you charged me “Rest of the World” roaming even though I’m in the USA, cut off my data without warning and wouldn’t let me buy extra via SMS. Consider me a lost customer.
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Lee Harris
(@leeAH769) reported
@ClubPhotos_ @chaoticclubvids Still no signal @VodafoneUK
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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Penny
(@Penny24834533) reported
@VodafoneUK my son is on his way to France and his data has been blocked, he needs this for his sat nav. Please help!
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Gary Clarkson
(@GaryMClarkson) reported
@VodafoneUK In my experience over the last 12 months your 3 & 4G network is anything but reliable. Constant problems with disconnecting, poor quality calls & no service.
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exwyzed
(@Norbert29463043) reported
@VodafoneUK Hey, my Vodafone app doesn't work for days now and I have issues with my home broadband. Can't log in to my Vodafone either to get support online. Is this a known issue? Thanks
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G
(@George72683457) reported
@EE still no help at all from EE! My partner had the same issue with @VodafoneUK and has it sorted within an hour! Shocking from EE
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Ricktop
(@NFTzy1) reported
@VodafoneUK I am disgusted!! You guys have added a default to my credit file on a balance of £12.41 I never knew about until the other day, to which, was paid on the day. In the process of buying a house and soon to be made homeless because of this!! @financialombuds @TheFCA
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Amar Ali
(@AmarKarim) reported
@VodafoneUK I have called your company 4 times in January, 3 times in April and 5 times in the last week and I have gotten nowhere. I need my issues resolving NOW! Your company is disgusting and stressful @MoneyTelegraph
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Vikki Millichamp
(@vikkimillichamp) reported
@VodafoneUK Absolutely not @VodafoneUK I found out this week you’ve been overcharging on two of my accounts, charging me for devices that I have already paid off. Customer services refuses to refund. You’re right to blush, taking money you’re not entitled to!
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Steven Lawson
(@stevenelawson) reported
Hola @VodafoneUK, posting this from Spain where I'm in Ronda, in the mountains, and have a speedy 4G signal, full bars, yet at home in Glasgow I lose the signal completely while walking my dog around the block. Care to explain?
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Ayman64
(@64Ayman64) reported
@VodafoneUK Vodafone's network is very, very bad, and there is no final internet, and I complained a lot and there is no benefit
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sparkz
(@sparkz82769494) reported
@VodafoneUK Your network is rubbish biggest mistake i ever made barely get a signal at work and as a carer this is ridiculous
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Darren Pauls
(@dazzpauls) reported
@VodafoneUK 24 hours later you’ve not responded to my dm and my data is still edge. I’m with you because of your roaming. No other reason. Your business accounts are still roaming fine. You’ve not given me a time frame for a fix. Who do I send my bill to for having to purchase a local sim.
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Hannah
(@hanni22) reported
Been with @VodafoneUK for some time and it’s taken 1 disastrous attempt at an upgrade for me to leave and categorically state I will never return or recommend!!!!!!!
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Penny
(@Penny24834533) reported
@VodafoneUK Thanks for your quick response. I thought that it was in my husbands name but we can't login to the account as we've forgotten the login details. I think he'll have to phone up your helpline. Can you let me have their contact number please?