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Vodafone service status: outage reports and connection issues

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Full Outage Map

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 64% Internet (64%)
  • 17% Phone (17%)
  • 11% Wi-fi (11%)
  • 5% Total Blackout (5%)
  • 2% TV (2%)
  • 1% E-mail (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Newbury, Bradford, Derby, Chichester, Birmingham, Leeds, Fareham, Guildford, Halifax, Cardiff, Glasgow, Royal Tunbridge Wells, Hackney, and Preston.

CityProblem TypeReport Time
London Internet 5 hours ago
London TV 11 hours ago
London Internet 1 day ago
Newbury Internet 2 days ago
Bradford TV 2 days ago
Derby Internet 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • markswife
    Fredi Threlfall (@markswife) reported

    @BenGrahamUK @errjustsaying Never @VodafoneUK or anywhere else.

  • judgeaknee
    Gurj Sagoo (@judgeaknee) reported

    Why is it impossible to get in touch with one of your agents? Your web chat keeps crashing, you haven't confirmed an account number and it's impossible to cancel my broadband order! Can't someone please help? @VodafoneUK

  • EdTheITGuy
    Ed (@EdTheITGuy) reported

    @VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!

  • foodiskey83
    Mr T (@foodiskey83) reported

    @VodafoneUK What’s with the freebies you are handing out then? Dont see much denial.. or even an apology.. I’m glad I cut the contract you.. not only tripe service but you are a core problem in this country.. Nick Read.. prep a public apology before you lost any sane customer you have left.

  • ofah_podcast
    The Jolly Boys’ Podcast - Only Fools & Horses. (@ofah_podcast) reported

    @asda_mobile What on earth is going on with your phone signal in Somerset? Since you’ve upgraded to 5G, I can’t make any calls due to the signal being so bad! Lots of others in the area with the same issue. Please look into this! @VodafoneUK

  • 250kchip
    Matt (@250kchip) reported

    If you're a @VodafoneUK customer you know what to do

  • StuartT34021273
    Stuart1959 (@StuartT34021273) reported

    @edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬

  • dashiellwood
    dash (@dashiellwood) reported

    @VodafoneUK your fraud line connects directly to the regular customer phone line - do you have an actual contact number for the fraud team?

  • Valenti21297937
    Valentina 💚🤍💜🦖 ⚡️ (@Valenti21297937) reported

    Wtf?! Ditch @VodafoneUK now.

  • GeoffBarton9
    Geoff Barton🇬🇷🇬🇧🇪🇺 (@GeoffBarton9) reported

    @djp4cm4n @VodafoneUK ******* idiot

  • KFRD_I
    RaphieB . (@KFRD_I) reported

    @VodafoneUK same here we will be giving notice to cancel !

  • Pontemiller
    Nick Lawton (@Pontemiller) reported

    @VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.

  • joeysnowy136
    Jeff Snowden (@joeysnowy136) reported

    @VodafoneUK my new broadband is so bad I can’t even get a clear chat through you chat bot. Every single day devices can’t connect to the internet. Very much regretting the change now

  • Taylod61
    ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Another day in the UK using our wonderful phone networks. Today trying to download an app via the @VodafoneUK network. Size of file 39 Mbts Download speed 22Kbt/s (not constant speed) Time taken 45 minutes Result failed. Is there anywhere in the world worse than this?

  • LeCoq_79
    Le Coq (@LeCoq_79) reported

    Since upgrading my internet package with @VodafoneUK, the latest wifi7 booster they sent out was tempermental at best. They sent me a new one out yesterday which failed to even function. I'm now on day 2 of them tryinbg to figure out the problem. Just replace the damn thing!

  • reillypeedoff
    reillypeedoff (@reillypeedoff) reported

    @VodafoneUK I have been on your service for nearly 40 years. My contract runs out in 6 months. My business uses your service ...we will be cancelling everything. People should pull away from this disgusting company. You have facilitated the invasion of Britain by providing the communication ability. #fuckvodafoneuk

  • meltingpointgb
    Mr Jason (@meltingpointgb) reported

    @Alexarmstrong @VodafoneUK are about to lose an awful lot of customers. If you are a patriot do not have a contract or any service with Vodafone…

  • Lee72337556
    bob the buildier (@Lee72337556) reported

    @VodafoneUK I’ve been a customer for over 15 years paid my bill got a Farley good signal now I learned you give economic migrants coming over on the boats free sim cards with six months worth of data. I’m cancelling my contract today.

  • ramella_jay
    Jay Ramella (@ramella_jay) reported

    @SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!

  • BeenDunOver
    Unhappy Customer 🤨 (@BeenDunOver) reported

    @Alexarmstrong @VodafoneUK if you are throwing around sim cards with free data, why can't you provide those who are currently homeless in the UK, those in data & network poverty UK? @10DowningStreet

  • ToeKneeAbs
    ToeKneeAbs (@ToeKneeAbs) reported

    @Alexarmstrong Too bad @VodafoneUK These freeloaders will never be future customers but you'll loose lots of UK Citizens from this!

  • niatoomey
    Neil Toomey (@niatoomey) reported

    @djp4cm4n @VodafoneUK Aye the ***** *******. I’d go there just to make a mess. Stink the place out,help them feel at home.

  • HumanCannonbal
    🐻 🐻🍀 (@HumanCannonbal) reported

    @VodafoneUK have you gone down in the tw13 area¿ No BBand, but cant seem to get onto your website to find out why, with mobile data 🤔

  • filmcollector16
    FILMCOLLECTOR16 (@filmcollector16) reported

    @NileGardiner @VodafoneUK Everyone today CANCEL your Vodafone contract in or out. If we did something they can withdraw their service so can we!

  • unluckyclay1981
    Dangerman (@unluckyclay1981) reported

    @VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)

  • 8Mukiwa
    Mukiwa (@8Mukiwa) reported

    @VodafoneUK I do hope you lose every current customer you have you despicable bastards!

  • edfen19
    Edfen19 (@edfen19) reported

    Why are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK

  • _AgainstMyWill
    ||| PAUL ||| (@_AgainstMyWill) reported

    @cmwrawcliffe @ZiaYusufUK @VodafoneUK That would be fine with me. Almost everything about them is bad for humanity!

  • Harmony1654551
    Harmony (@Harmony1654551) reported

    @BenGrahamUK Well that’s me never buying any sims for me and my family from @vodafone @VodafoneUK ever again. My Vodafone broadband will be cancelled tomorrow, plenty of providers offering to pay cancellation fees.

  • bigun1414
    Shesgoter Titzout (@bigun1414) reported

    @Alexarmstrong @VodafoneUK are not answering my request for information, clearly they prefer giving free stuff to illegal immigrants rather than addressing concerns of a paying customer of over 20 years standing. Says it all really…will not be renewing my contract that’s now due.