Vodafone service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (62%)
• Phone (15%)
• Wi-fi (12%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Ely, Glasgow, Peterborough, Manchester, Batley, Barlestone, Devizes, Watford, Henlow, Harrow, Norwich, Belfast, Gosport, and Croydon.

City	Problem Type	Report Time
London	Internet	6 hours ago
London	Internet	8 hours ago
London	Wi-fi	20 hours ago
Ely	Phone	21 hours ago
Glasgow	Internet	21 hours ago
Peterborough	Internet	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan Cavelle (@jancavelle) reported 6 minutes ago

  @VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling

• 
  Zara Chaudhry (@Zarachaudhry52) reported 7 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  Arun Hebbar (@ArunHebbar7) reported 8 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.

• 
  iKyle  🇺🇦🏳️‍🌈#SaucyMinx (@iKyle2017) reported 9 minutes ago

  @VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!

• 
  Holly (@Holly_Radcliffe) reported 11 minutes ago

  @VodafoneUK been without service since Monday. I cannot make phonecalls or be contacted. This is a huge concern as I have had to inform my daughter’s school if I am needed to call my husband. You expect me to pay my bill but I am not getting a service at all ???

• 
  BritainAnon (@BritainAnon) reported 13 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 14 minutes ago

  @thewitchof653 @IsntWorkingPod @VodafoneUK They simply cannot stand the idea that the modern workplace exists to support all employees no matter what their circumstances. They have to paint a picture of disgruntled colleagues and unrest.

• 
  Yoganandu Pottam (@yoganandu) reported 15 minutes ago

  Hi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK

• 
  F. (@_ifez) reported 16 minutes ago

  @VodafoneUK your customer service has gone ****.

• 
  Me (@nickyboy1886) reported 16 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 17 minutes ago

  @VodafoneUK the broadband has stopped working. It’s Friday night. Fix it…!

• 
  Manda Gunion (@mandagunion) reported 26 minutes ago

  @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

• 
  Graham Wharton (@Graham_Wharton) reported 31 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  Richard Frame (@rafthemaster) reported 33 minutes ago

  ***** sake @RoyalMail why are your staff so useless I told him LEAVE THE PARCEL then my signal cut out as @VodafoneUK are bad. Then he gives it to my neighbour which I don’t want! @AmazonUK this counts as NOT DELIVERED I’m not pissing around waiting for neighbour to be home

• 
  Michael Dance (@ourdancefamily) reported 33 minutes ago

  .@SMARTYMobileUK is a waste of space. Their live chat asks you a load of trash and to cancel a sim is a pain in the arse. Why can’t a mobile company see the account you’ve logged into and actually provide decent support, every other network can, let’s hope @VodafoneUK fixes it!!

• 
  Jhon Miro (@JhonMiro4) reported 35 minutes ago

  @VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .

• 
  Langho Rovers (@langhorovers) reported 35 minutes ago

  @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.

• 
  Colin Miller (@jamieguy1975) reported 37 minutes ago

  @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

• 
  tt (@tonyfraser24) reported 40 minutes ago

  @VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 40 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

• 
  maybe: diana 🌞 (@classicdiana) reported 40 minutes ago

  @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

• 
  Craige Timmins (@v8fettler) reported 42 minutes ago

  @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 43 minutes ago

  My trip away to Somerset i wasn't surprised to find that @VodafoneUK signal is the same as Shropshire one bar of 4G meaning no satnav not able to stream music what the hell am I paying for a service that doesn’t work in 99% of the uk

• 
  Jess Smith (@jessicamaysmith) reported 49 minutes ago

  @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

• 
  Delwar Ullah (@Sheffield128) reported 53 minutes ago

  @VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.

• 
  Chloe Dannielle (@MsChloe96) reported 53 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  Tristan Lane (@Tristan27856485) reported 54 minutes ago

  @ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?

• 
  Jean McGeoch (@tweetyjeanie) reported 58 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

• 
  Bri Hammond (@big1481b) reported 59 minutes ago

  @VodafoneUK please avoid this company customer service poor and very rude

• 
  JMF1498 (@JMF1498) reported 1 hour ago

  @VodafoneUK The worst broadband we've ever used. Nowhere near the guaranteed minimum speed either absolutely awful.