Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 12/05/2025 06:25

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Hammersmith, London, Athy, Dublin, Liverpool, City of Westminster, Edinburgh, Batley, Luton, Portsmouth, Birmingham, Glasgow, Croydon, Aberdeen and Kingston upon Hull.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Phone
IrelandAthy Phone
IrelandDublin Internet
United KingdomLiverpool Phone
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • twittahypocrisy Twittahypocrisy (@twittahypocrisy) reported

    @Airlessmean @VodafoneUK @lionsofficial Exactly the same problem! Mine's been ongoing four months. Less than 1meg on 4G since I upgraded to this phone (top tariff) . I'm in a 5G area but it rarely works. Sent a new sim and nothing else. Ruddy useless.

  • Deanomoore Mevlin | Hermit Extraordinaire (@Deanomoore) reported

    @VodafoneUK Internet down where I live in Kent and no help available from 191. Tried the standard fixes. Any work going on please?

  • fineslines britt♡ (@fineslines) reported

    @VodafoneUK broadband is down?

  • nikralzahs 𝐒𝐡𝐚𝐳✨ (@nikralzahs) reported

    Attempted it all... Again. Now it won't submit. I don't say it enough. I hate @VodafoneUK :) People at the call centre don't know anything, can't do anything or don't understand and they'll just keep making you go on stupid links instead of doing it over the phone.

  • dfs1965 david savage (@dfs1965) reported

    @VodafoneUK do you do pcs pls, ty got iPhone nice phone nice service chap was very nice new George St. Was a bit of a wait but I didn't mind and was made to feel welcome. Kudos New George St. Back to biz do you do gaming pcs

  • manjkaur21 Manj Kaur 💚🚜💚 (@manjkaur21) reported

    @VodafoneUK I am having problems with Broadband connection in Bristol

  • JamesWestonson James Weston (@JamesWestonson) reported

    @VodafoneUK Broadband service has completely gone. Is there any known issues in the Preston area PR2

  • neiljagger4 neil jagger (@neiljagger4) reported

    @VodafoneUK your customer service is shocking and your on line chat is even worse all I want to do is leave you me it’s so stressful trying to get help

  • sabxh__ Sabah🕊 (@sabxh__) reported

    @VodafoneUK FIX UPPP

  • PravinChari Pravin Chari (@PravinChari) reported

    @VodafoneUK will request everyone to port from vodafone to any other operator as you never no for what they will charge you and will not provide support for the same I have done payment for Amazon from my pocket and still vodafoneidia charged me for same and disconnected my sim

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @Lakshma93733930 Hi Lakshmanan 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • What5hisface Thingy (@What5hisface) reported

    @VodafoneUK need help urgently

  • Airlessmean 🎮Airlessmean 🎮 (@Airlessmean) reported

    @VodafoneUK @lionsofficial Yea currently weak signals getting H+ AND 1-2 BARS yet paying for the latest phone samsung s21 ultra 5g and getting sub par network and then still waiting over a month for a jiffy back been in touch twice to sort the trade in for my old phone.... been an utter joke!

  • T0ny_Boy Tony (@T0ny_Boy) reported

    @VodafoneUK Is there a way to cancel my contract other than calling you on 07836 191 191? Your lines seems so busy and my cooling period is coming to an end.

  • erathecorpse Misha (@erathecorpse) reported

    @VodafoneUK I already have but it won’t activate no one understands what’s happening they’ve tried everything to fix it and remade the account 4 different times. It always ends with them saying I’ll get an email from a specialist to help it it never arrives

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @UgurCakir52 Hi Uğur 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • whosthecaller Richard (@whosthecaller) reported

    @VodafoneUK hi there could you answer a quick question for me please. Do Vodafone support ZeroTouch @Android enrollment.. on commercial Vodafone brought phones. Im sure you do @O2 have had it years so I'm sure you won't be behind the times. But just want to make sure first.

  • chrisfenlon79 Christopher Fenlon (@chrisfenlon79) reported

    In July I spoke with @VodafoneUK about the way they treated my vulnerable father. Instead of following through on their promise, I now have to call his bank to get a refund. @VodafoneGroup have the lowest service standards and show absolute contempt for their customers

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @PravinChari Hi Pravin 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • Roridula21 John Evans (@Roridula21) reported

    @VodafoneUK any reason why phone signal has been poor, making calls very difficult, and 4G unreliable in South Oxfordshire this week??

  • T0ny_Boy Tony (@T0ny_Boy) reported

    @VodafoneUK I'm not leaving. I will cancel and recontract as I'm not using the number(haven't received it yet) and charges started been applied...

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @bcdyzigtlu Hi Ender 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • 8butemm Emma 🧚🏻‍♀️ (@8butemm) reported

    @VodafoneUK my wifi is down is there anyway to find out when this will be working again?

  • MichaelJWMax Michael John Wormald (@MichaelJWMax) reported

    I'm finally free of these #Asdamobile morons! Who completely screwed up their transfer of network to @VodafoneUK

  • OllywwfcParker Oliver Parker (@OllywwfcParker) reported

    @VodafoneUK has serious issues, can’t get hold of any one and the internet contact is absolutely useless, only want and simple thing but going round in circles please help!!!!!

  • drmagwai Dr Magwai (@drmagwai) reported

    @VodafoneUK @neilio_uk You just lost a customer. I have been with Vodafone for 25 years

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @captainsid12 Hi 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • _RickJO Rick/Jester_1865 (@_RickJO) reported

    @VodafoneUK are absolutely appalling, failed call backs, failed promises... Not sure I'm ever going to be called about this complaint

  • webbshire Ryan (@webbshire) reported

    Complete broadband loss in my house. @VodafoneUK and @SkyUK. Seems its a widespread issue.

  • 25_Deery Shane Deery (@25_Deery) reported

    Hey @VodafoneUK thank god for the unlimited mobile broadband SIM card for my cellular model iPad when my wifi is playing up & slow & I am currently on the unlimited max plan 👍