Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (64%)
- Wi-fi (13%)
- Phone (13%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Leicester, Greenford, London, Middlesbrough, Glasgow, Halifax, Newry, City of London, Blackburn, Hammersmith, Woking, Reading, Dublin, Trowbridge, and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 13 hours ago |
|
Greenford
|
Phone | 1 day ago |
|
London
|
Wi-fi | 1 day ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
|
London
|
Phone | 2 days ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Jones (@dean_jones91) reported@VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!
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✨Taryn H ✨ (@Taz_Pricey) reportedWow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!
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stewart johnstone (@sdjohnstone) reported@VodafoneUK so these are the stats on rail connectivity , no surprise EE was the only network that met Ofcom’s benchmark of 42 per cent of measured rail segments. Three recorded 21 per cent, O2 reached 20 per cent, while Vodafone achieved 17 per cent.
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K (@96kela_) reportedProper poor network @VodafoneUK the signal today has been shocking!
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Adeya Mcfale (@Hellar_eal253) reported@VodafoneUK when you ask for preferred contact in response to an issue, maybe don't try and call? Didn't say it for no reason.
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James R (@Jamesreaney92) reported@jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!
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Kuldeep Wadhwa (@ammaskuldeep) reported@VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed
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Stacey Edwards ☺ (@Staceyedwards29) reported@VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade
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†lauren-kay (@laurenkayxox) reported@VodafoneUK is the signal down in the Porthmadog area?! Gone from having full 4g signal to barely anything at all!
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Danielle Price (@missD_price) reportedWhat an absolute joke @vodafoneUK customer services is!!! You can't speak to a person and the chatbot just goes around and around in circles!!! 😡😡
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Fox Lane Books 🦊 (@foxlanebooks) reported@VodafoneUK I have no signal on my phone at all, and I mostly work from home. I am in YO8 9NA - what is going on??
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Tony (@TonyShots71) reportedMorning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹
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Mark Davies (@_MarkD) reported@VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.
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Joan (@JoanyEmd) reportedThere's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK
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Graham Neden-Watts (@grahamneden) reported@VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.
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Simon Denye (@simondenye) reported@VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2
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BlackhandMedia Mk II (@Hanley40) reportedAnyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?
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MagivaMark (@MagivaMark) reportedFor a communications company or for any type of company @VodafoneUK is The example of the worst company. Utterly terrible.
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Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported@VodafoneUK Worst service experience .
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peter wilson (@wilsonpeter48) reported@VodafoneUK 5g signal isn't very good hardly had any this past week
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Rob Smith (@robsmithrugby) reportedWhat a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”
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Zara Chaudhry (@Zarachaudhry52) reported@KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨
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Andrew Jameson (@AJameson12) reported@VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡
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🏴☠️ emo king song mingi 🏴☠️ (@minkimeal) reportedday 4 of no internet and 0 help from @VodafoneUK @VodafoneGroup
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Nina Moir (@neenooor) reported@VodafoneUK how can there be zero reception at Wimbledon station ? It’s bad at Waterloo, and Earlsfield and Raynes Park.. crazy
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Karen Loughridge (@KLearn) reported@VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?
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AxelZUK (@AxelZuk) reported@VodafoneUK where i live it used to be a field, its now a new build estate. Being an ex field your masts where never designed to give good signal here. No one does. Is there anyone who i can contact to ask about upgrading the masts around here? I know just cust serv will ignore
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Jason (@btc8500) reported@VodafoneUK what’s going off with your ****** phone service. Since the “heatwave” the other week. Not been able to make a reliable phone call keeps breaking up while speaking. Using iPhone 16 Pro Max pristine refurbished from Vodafone UK ??
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kathygirl (@kathygirl14) reported@VodafoneUK need to return a phone Apple that had a replacement battery that is not working. I want to phone the store unable to I cannot get back until after my holiday in two weeks time what do I do?
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Simon Winstanley (@Winclouduk) reported@ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company