Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Blackburn, Fulham, Milton Keynes, Aberdare, Coventry, Chichester, Plymouth, Wandsworth, Manchester, Birmingham, Edinburgh, Paddington, Camden Town and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Blackburn |
Wi-fi | |
| Fulham |
Phone | |
| Milton Keynes |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CarolineGH
(@CarolineGH) reported
@1alexwilkinson @scienceCORE_ @VodafoneUK I’m having the same issue. Can we no longer use Twitter on Vodafone?
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Gurj Panesar
(@GurjPanesar) reported
@CityFibre @VodafoneUK 7 days without internet and absolutely appalled by the service provided by both #cityfibre and #vodafone. Been told everyday that it will be fixed but now being told it might be another 4 days.. business lost and looks like I’ll be moving to another ISP..
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ben watson
(@fallenangels07) reported
@VodafoneUK absolute shambles I’ve been a loyal customer and a month ago I upgrade my phone and get a good deal on my contract which was cheaper than my old contract and now you have the audacity to up my bill to 88pound a month from 62pound a month more than my old contract 😡
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Day 186 with only a partial broadband service provided by @VodafoneUK and now a mid-contract price increase. #VodafoneBroadband
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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David
(@Hornyletloose) reported
@VodafoneUK Why is it all of a sudden today my Internet upload speed has dropped to only 1.4Mbps while using my PS5 never had any issues before.
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CeeNetworks
(@ccolika) reported
@VodafoneUK I am.disappointed using Vodafone as my phone provider. I have always admired their service and that was why I stayed for over 15years but their service has been terrible since after the COVID.
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Jenegade Master
(@JenegadeMastery) reported
@VodafoneUK Hey there, if I swap my broadband provider to Vodafone, do I need to cancel the old one, or will Vodafone take care of that? Thanks
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Yamesh
(@yamesh) reported
I know the costs of my plan, but still think £3 a minute to make a 10 min emergency call to Oz with @VodafoneUK is a piss take.
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Phillip
(@NeedPhillip) reported
@VodafoneUK @CityFibre 5 days without any broadband. Wait another 24 hours from your customer service. No updates, no calls, no texts. Invoice inbound from EE with unlimited data!
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Robyn Montague-Scott 🇺🇦
(@RMontagueScott) reported
Me to an actual human being. It’s ******* ridiculous and shouldn’t be that ******* hard, not to mention abysmal customer service to be fobbed with a robot. My upgrade is next month I’m going to just change providers now like **** you. @VodafoneUK
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AllOpinionsAreMyOwn
(@TruthIsRealUk) reported
Internet access is down again @virginmedia #virginmedia. My bill keeps increasing and your service is crap. Looks like I will be giving @VodafoneUK a call on Tuesday.
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Robyn Montague-Scott 🇺🇦
(@RMontagueScott) reported
@VodafoneUK if I’m calling up to specifically talk to a human don’t fob me off with tobi the automated service online it isn’t quicker or easier and then not have the choice to reject that option and just auto say goodbye. It took me over 20 tries to work out a combo that gets
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CityFibre
(@CityFibre) reported
@NeedPhillip @VodafoneUK Hello Phillip. CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.
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Dave Dodd 🐀
(@dave_dodd) reported
Honestly on evert level possible, @VodafoneUK's customer chat is useless. Just lack clarity, logic and help. Piss poor company.
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Ore
(@Orestic25) reported
@VodafoneUK @VOXI_UK I have spent over 12 hours chatting with you. Just to move numbers from Vodafone to voxi. Terrible customer service experiences from both with nobody knowing what to do. Pls sort this out ASAP as I’m tired.
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good woman
(@effwungurl) reported
@VodafoneUK Pls every single person I talk to from customer service doesn’t listen but all you know is taking extortionate amounts of money from me
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Jim C
(@JamesColdwell) reported
Nice one @VodafoneUK I spent an hour on your help line last night with no success. Tried to log a complaint this am and the line conveniently died. Tried to cancel my contract this pm and once again, after being kept on hold for another 10 mins the line got cut. Poor show
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Family Brankin
(@BrankinFamily) reported
@VodafoneUK trying to get our landline working with full fibre wifi hub but nothing works... please help!
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Kamran1980
(@Kamran19802) reported
@SIMONEGLOVER20 @VodafoneUK Same here we need to change our house because of vidafone .... Worst mobile network ever
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ManjiSingh
(@Manju19822) reported
@ThreeUKSupport Data roaming is and has been off. I know I can no longer use my unlimited data abroad which is crap. I’m going to @VodafoneUK when my contract is finished
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joy mason
(@Joyus1964) reported
@VodafoneUK thanks to the excellent customer service from Sephora in Vodafone call centre customer services today. A complete contrast from the terrible customer services and attitude from the girl working in the Vodafone shop in Cannock, Staffordshire 😖
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Kamran1980
(@Kamran19802) reported
@Eli28251741 @VodafoneUK Same here ...im sticked with them...im.paying every month 44vpounds for zero services I cant even use my mobile it doesn't have service in my area where I live but several complaintsxtgey are stslling me. Complaint service is so bad ...no realisation for customers issue
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David McGovern
(@Guv_XC) reported
Do not use battery refresh with @VodafoneUK up to 3 working days to fix according to their terms! 16 WORKING DAYS LATER still waiting for my phones Job booked 16 March! Been lied to 3 times by their complaints dept. Never again! Sure they’ve actually lost my phone! Avoid Vodafone
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ÆLïōn Màsk (Mr. Beardo) ✳
(@aeliion) reported
@VodafoneUK Just Travelled by car from Gatwick to Ilfracombe, and had little od no data signal rhe whole time despite having an unlimited data package. Tried restarting my device. What's going on, it's never been this bad before!
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Donald Sinclair
(@dodoc5) reported
@VodafoneUK Broadband down in IV2 6GH area
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Gavia Immer
(@Gaviidae_UK) reported
@VodafoneUK - Even the employees at Vodafone say that you can get better service from other companies. They oversell and underperform. Are we seeing the decline of Vodafone? Failing customer service always seems to be a symptom of something more serious.
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Shockerhippy
(@shockerhippy) reported
@VodafoneUK as I’ve used my PAC code to change to another network will my account automatically stop or do I have to do anything else?
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Maria Hughes she/her 💙
(@mazzawoo) reported
Thanks for your service @VodafoneUK - if I call 191, an automated voice tells me to follow the link online. To a page telling me to call 191.
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Robyn Montague-Scott 🇺🇦
(@RMontagueScott) reported
PSA if you’re with @VodafoneUK and trying to call and get access to a human when it’s asks you to say what the problem is just say live chat and tobi links not working. All other combos lead to them saying chat to tobi goodbye 🙄