Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 12/10/2025 22:35

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: Nottingham, London, Telford, Leeds, Croydon, Wick, Harringay, Southend-on-Sea, Birmingham, Fleet, Poplar, Dublin, Hackney, Alton and Carlisle.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomLondon Internet
United KingdomTelford Phone
United KingdomLeeds Phone
United KingdomCroydon Internet
United KingdomWick Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • annachapman Anna Chapman (@annachapman) reported

    @VodafoneUK come on Vodafone. This service is awful. Customer for 15 years now!

  • 5____xo 5____ (@5____xo) reported

    @VodafoneUK On the call- I said to the adviser “cancel the application -don’t want to go ahead” cos I rather buy the device outright than have an apr application against my name. But the adviser went ahead without my consent. I just want this corrected

  • 5____xo 5____ (@5____xo) reported

    @VodafoneUK can I get some help pls. Serious matter. Been waiting for over 40mins

  • GoreOner Roy Docherty (@GoreOner) reported

    Anyone from @VodafoneGroup @VodafoneUK care to help me with broadband activation before I cancel every one of my accounts with you and explain the situation all over social media? Chatting through TOBI is going nowhere.

  • Duncanc55 Duncan Adams (@Duncanc55) reported

    @ChrisTheDJ @KippyPet @VodafoneUK But they have Gpdr compliance issues apparently.

  • Bryson_M bryson (@Bryson_M) reported

    @disruptivedean @WWRF @VodafoneUK Be glad you don’t need to pay Ottawa prices for mobile service!

  • nannaethel nannaethel (@nannaethel) reported

    @VodafoneUK I've had no data and very intermittent texts and calls for a week now in ne32, was assured last week fault would be fixed ASAP, any idea when this might be, and will I be charged normal bill price when I've had no service?

  • monkey500 Steve (@monkey500) reported

    @VodafoneUK no 4G data signal throughout the City of London. How can you justify charging £60 a month for this rubbish?

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @jenpoptab @VodafoneUK Don’t hold your breath. They will just mess you around and lie to you. 24 hours on Friday they told me they would fix my problem. 72 hours nothing but excuses.

  • Bella_Ciao_Free Bella Ciao (@Bella_Ciao_Free) reported

    @VodafoneUK Hi... I'm a mobile customer and looking to get ya broadband. How long does it take from purchase to getting equipment and setting up...

  • DJDLOOSE DJ D'LOOSE (@DJDLOOSE) reported

    @VodafoneUK @VodafoneGroup Absolutely disgusting just sat down had a proper look at my direct debits and my monthly bill has gone up by £17 over the last nine months I was paying £57 a month now it’s £74 a month how can you justify a 30% rise in nine months???????

  • Wardy_2502 Simon Ward (@Wardy_2502) reported

    @virginmedia @EE @VodafoneUK Can you check S6 - Sheffield. Looks as though the Internet has gone down. Thanks

  • GoreOner Roy Docherty (@GoreOner) reported

    @VodafoneUK Just like the rest of your services, it looks like the DM service isn't working either. Where does one find the cancellation number if nobody wants to help?

  • mrtn_dunn Martin Dunn (@mrtn_dunn) reported

    @VodafoneUK I’ve done loads of trouble shooting. And chat online. Apparently you guys have a big outage in the system, to check accounts and faults. But not sure if this is directly linked to service outage? Anyone else have an issue ?

  • asheblan A.sheblan (@asheblan) reported

    @VodafoneUK When did the this feature be added to 2345 ? I topped up another phone yesterday no problem but now each Vodafone sim I try topping up says this now

  • mrtn_dunn Martin Dunn (@mrtn_dunn) reported

    @VodafoneUK Is your service out globally? Currently in the USA and I got not 1 bar?!

  • monkey500 Steve (@monkey500) reported

    @VodafoneUK Yes, and there are multiple issues in the area yet again. Simply not good enough - with these constant problems and your withdrawal of WiFi on the tube, I think it's time to go to another network

  • peet_kate Kate O’Halloran (@peet_kate) reported

    @VodafoneUK why is it that I had ordered an Apple Watch on Thursday for delivery on Friday and I am still waiting?! Order showing ‘on hold’ yet Noone in your customer services can tell me why or when I will get my order?!

  • Jamham9333 J Sand (@Jamham9333) reported

    @VodafoneUK This is the worst service provider ever I had to deal with, not good

  • alanjmcf Alan McFarlane (@alanjmcf) reported

    @VodafoneUK @noIPv6 @Creomortis Ohh dear, poor show!

  • MarcoLaRovere2 Marco La Rovere (@MarcoLaRovere2) reported

    @VodafoneUK can’t wait to leave them, as is been already 5 time that I’m calling for upgrade my contract they confirm the order and after 3 day the cancel, and if you call the costumer service they don’t know why.

  • nickymac70 nicky mac (@nickymac70) reported

    @VodafoneUK for a curve. Curve broke. Wouldn't refund or send another. Wouldn't cancel contract and wanted me to pay for something I wasn't using. Disgusting service of a customer of 30 years

  • TBesty MrsB (@TBesty) reported

    @VodafoneUK I am no longer a customer for this very reason, your customer service is the worst! Ive changed provider and youve decided to lock me on your newtork!

  • monkey500 Steve (@monkey500) reported

    @VodafoneUK They took me through a procedure which took over 15 minutes. When this didn't work, they put me through to the technical team who confirmed that there were problems in the area! You couldn't make it up. Do you think this is value for money?

  • lpaton06 Lauren 🧜🏼‍♀️ (@lpaton06) reported

    @VodafoneUK so I’ve asked my cancellation date to be the 18th of may for my broadband but now it’s already been switched off. Not great service.

  • Divasjustdoit DivasJustDoIt (@Divasjustdoit) reported

    @VodafoneUK I had this problem with my last phone delivery, tiresome that it is happening again

  • monkey500 Steve (@monkey500) reported

    @VodafoneUK But how is it possible for the network to go down so often? Surely there is something wrong with your maintenance? Also, when I chatted with your customer service, they told me the signal in my area was "really good" (even though I checked the status on the website).

  • N4v33dSharif Norman (@N4v33dSharif) reported

    @Spinoir @CityFibre @VodafoneUK I’m actually with Zen, who use ****** Fibre. First, the ONT box was broken, which they replaced. Now, the service just keeps “going down” 🙄

  • Stef_Walton Stef Walton (@Stef_Walton) reported

    @EE Hello, I'm at the end of my tether with @VodafoneUK for something so colossally ridiculous as their account system not able to send emails to my 26 year old email address, and getting absolutely nowhere numerous times with 'technical' help. (cont.)

  • j_vd_merwe J van der Merwe (@j_vd_merwe) reported

    @VOXI_UK 13 days since joining. Status: No Service after being escalated 13 days ago. @VodafoneUK can you remind your sibling how things work?