Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (65%)
- Phone (16%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (0%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: City of London, Bedford, London, Dagenham, Yeovil, Brighton, Batley, Hammersmith, Manchester, Ferndale, Birmingham, Enfield, Newcastle upon Tyne, Tewkesbury, and Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Total Blackout | 2 hours ago |
|
Bedford
|
Internet | 5 hours ago |
|
London
|
Wi-fi | 21 hours ago |
|
Dagenham
|
Internet | 1 day ago |
|
Yeovil
|
Phone | 1 day ago |
|
London
|
Phone | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nobby Knackerbag (@Schewiing) reported@Srooney67 @AJRAllModCons @VodafoneUK I've never checked mine in my entire life.
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Dave B (@David_B1986) reportedI forgot @VodafoneUK you’re also part of the rubbish network too now aren’t you?
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Prudence (@Maria_Alfie39) reported@VodafoneUK Can ANYONE in Vodafone that can assist without me having to explain my issues 100 times to people that just don’t understand?
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Vijay A (@vij5470) reported@VodafoneUK does anyone in Vodafone care that they leave elderly customers without a phone? If anyone is thinking of using Vodafone - think twice as after they have you signed up, customer care is very different!!
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LovelifeLoveLowe (@debbsno1) reported@MichelleBeckett @SkyUK @VodafoneUK They are the worst. Customer service ? HA ! Joke. Can't wait for my contract to end & get back to BT.
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Rich Habbershaw (@Little_Rich_H) reported@AJRAllModCons @VodafoneUK Firstly raise a complaint via the credit reference agency - Equifax, Experian et al as they’ll be able to force Vodafone to review your credit file and make right. Then a complaint to Vodafone for compensation as their dodgy reporting may well have ruined your credit file
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Zardoz van Dax (@Z4rdoz75) reported@MichelleBeckett @SkyUK @VodafoneUK I went through exactly the same issue, it was only when I threatened them with legal action and exposure they eventually cancelled the contract. Don't give up, don't pay a penny.
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Andy Myers (@djandymyers) reportedIf you travel to Spain, make sure you use @movistar_es when data roaming. Superb network out there. I only wish the UK networks were as good. @VodafoneUK comes closest here in the UK.
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Onwards and upwards (@restorersteve2) reported@AJRAllModCons @VodafoneUK After 3 months of wrangling and making it virtually impossible to leave them some years ago I vowed never to use their services again. They are a dreadful company.
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GXORGXX (@gxorgxxx) reported@VodafoneUK 4 failed contract orders in 4 days, endless broken callback promises, & zero help. As a vulnerable customer, being left with offline home security cameras for a week is a massive safety issue. I need an urgent response to raise an official complaint. DM me.
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Judders ・ ジャダー (@ColinJudkins) reportedSo turns out that @VodafoneUK are going to charge me £2.75 a day to use minutes and data that I pay for when I travel to Europe next week. I can buy a pass to save a few quid, yet my wife's network allow her to use her minutes and data free of charge...
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Shamim Stokes (@Shamimstokes) reported@VodafoneUK ridiculous service, both online and in store! Get a grip. What happened to customer service? A 14 month old phone and to change the battery you need my phone for 14 days!!!! Seriously not acceptable
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Kris Webster (@webster_kris) reported@AJRAllModCons @VodafoneUK I have the same from @SkyUk saying I missed a payment when I pay direct debit and I’ve never missed a payment in my life!
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Ed (@1983_edward) reported@VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.
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Tokyo Trader Legal and Investment (@offshorelegal99) reported@MichelleBeckett @SkyUK @VodafoneUK Thats appalling they can if they wanted to ...this company have recently been fined by Ofcom for horrendous customer failings so do esculate your complaint higher...im sorry to hear about your beloved dads passing....
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
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Alan Moore 🇪🇺 🇬🇧 (@alanmoore4816) reported@MichelleBeckett @SkyUK @VodafoneUK I finally left virgin as trying to contact was literally like going around in circles (constantly), it was extremely poor and exceptionally bad service.
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really.. who cares!! (@mugen112) reported@MichelleBeckett @SkyUK @VodafoneUK Feel your pain. Tv license people for me were horrible.. "will there still be a tv in the house" the thoughtlessness
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Matt Fowler (@306notout) reportedAbysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋
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Dionne W (@dionnewills) reported@VodafoneUK who can help me with a complaint about a broadband service issue? My elderly parents have been without internet for seven weeks now and you will not listen to them or send out an engineer.
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Mike Harvey (@TheRealCityGent) reported@AJRAllModCons @VodafoneUK Take them to ombudsman, they tried it on with me and lost .That's why I wouldn't recommend them to anybody,since I moved provider ,not a single issue or bill query .
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Sera (@Sarah234132) reported@VodafoneUK Please can you help me? 5th time I've asked.
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Max Point (@Max_Point23) reported@MichelleBeckett @SkyUK @VodafoneUK When my mum died and Im wanted to take over the contractthey said I wouldn't be able to keep her number for the land line she had for 15 years. Told it wasnt possible. Until I made the biggest complaint and fuss and magically they were able to let me have it. Horrible company.
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Randall Flagg (@RandallFlaggDT) reported@AJRAllModCons @VodafoneUK Did the same to me, lodge an official complaint with Vodafone. Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN. Ask for a complaint reference number and keep records of all contact. Then write to all three credit agencies outlining the details and reference the complaint number. They really are shady bastards.
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Robin Francis (@RobFrancis66) reported@VodafoneUK awful customer service still waiting for broadband activation after 8 days
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Steve (@spacechimp1968) reported@AJRAllModCons @VodafoneUK Vodafone the worst company I've ever dealt with by a country mile.
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red_mocha2022 (@red_mocha2022) reported@MichelleBeckett @SkyUK @VodafoneUK Bad business practice. Walk and don't look back. I'll repost.
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Graham Harriss (@GrahamHarr7672) reported@VodafoneUK We are getting nowhere with this at the moment my mum has tried FIVE times to top up her phone yesterday and five outstanding payments to vista Vodafone are outstanding and approved by her bank for you to take.We are getting nowhere when we phone up can you help
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Sreejith Pulickalil (@sreeee01) reportedFinished another daily routine- 30 minutes with @VodafoneUK Broadband support. They’re still asking for the same information I’ve already provided, and the issue remains unresolved 22 days after my broadband plan was upgraded and a new router was supplied. #FLT13589883
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Jan (@jan6474) reported@AJRAllModCons @VodafoneUK The same here, absolutely shocking service and lack of care.