Vodafone Outage

@VodafoneUK Started my broadband activation since yesterday morning, NO internet . after contacts with Vodafone. Customer service promised it would work by mid-night or even earlier. now is 1:40 am, RED light still flashing. I checked all connections many times, NOTHING WORKED.

@VodafoneUK Home Gigfast broadband in Leeds has been down for the last hour. Do you even have a service status page? Whats going on?

@VodafoneUK Is there an outage in Leeds LS11 on your Gigafast fiber network? Lost broadband and landline just after 10pm this evening, tried the whole resetting of router and fiber box but just flashing red lights for internet and phone!!! Always at night!

@VodafoneUK I don't know how to do that as I've never subscribed and I don't do online billing this is typical of Vodafone to put the customer last

@VodafoneUK I cannot use my phone I'm still holding on phone to Vodafone two hours this is a Vodafone issue I don't subscribe to anything

@Shaw1Rachael @VodafoneUK Never trust Vodafone billing as it is as I got done badly in the past when they switched billing systems. Obviously something major going on by looks of Twitter.

@jim_millen No I never subscribe to anything I've had over 55 texts and I've been holding on @VodafoneUK for one hour and 32 mins so annoying I'll be cancelling my Vodafone contract after this

@VodafoneUK Thanks - have forwarded. Any idea why my username has been changed? Your colleague got it changed back for me but I am curious to all these issues today. I now can’t reset my password due to technical difficulties!!

@VodafoneUK To add to this you know that already hence why I am holding for so long ! I had 50 or more texts came in from 84222 saying Friday freebee coffee obviously they have hijacked vodafone customers !!!! I never subscribed sort it out!!!!!

@Shaw1Rachael @VodafoneUK I agree. Awful service. I've given up now and will try again tomorrow. Just adds to the stress of being scammed! Good luck sorting yours out.

@VodafoneUK I have received unwanted texts from 84222 which I never subscribed to and I have been holding on vodafone for one hour and 25 mins meanwhile you keep sending me messages to say my spend is higher than usual!!! I have obviously been charged for these texts & it's a scam!!!

@VodafoneUK @Shaw1Rachael I have exactly the same issue. App not working and when I log in online it's saying my phone number isn't active. It might be time to wake up your fraud team.

@VodafoneUK hi, im unable to make calls it says server error failed and I'm unable to send text error code 28.. Can you help?!

@VodafoneUK I have been holding on phone to you for over one hour 20 minutes do you actually speak to people the issue is global and very serious so please answer the phone to your customers before they all leave you !!!!!

@VodafoneUK my bills wrong I’ve been over charged - was on hold for 3hrs I need help! Still no joy! 😢😩

@VodafoneUK is there an issue with texts and high charges tonight?

Oh there you go @VodafoneUK down again in Marlborough despite 2 recent days of service disruption to do vital engineering works which were supposedly completed 😪

SHOKING SERVICE from @VodafoneUK tonight, reporting a #fraud 50 mins to get through then they dropped the call when the,said they were checking it out!!! most #stressful #callcenter experience ever!

@VodafoneUK Nothing but issues with your company, 4 galaxy watches 3 exchanged, hours on the phone and live chat, still no end in sight, such an incompetent technical team that even a simple connecting to one number is a complete waste of time and you expect people to pay!

@VodafoneUK is by far and wide the worst broadband provider there is. Don’t waste your money on them.

@VodafoneUK @VOXI_UK hey i was wondering if since voxi is ran on the vodafone network, could i use my account to save on my home and business broadband? cause there is an offer where if u have a pay monthly mobile u can save on broadband

@Julio_Geordio @findaphonenumb1 @VodafoneUK No never downloaded it

@VodafoneUK I have been on hold to your fraud hotline for 38mins can't get through, I have received over 100 spend manager messages which are still arriving. Plus I had a suspicious text before hand saying I've won a prize which I deleted straight away. Please help.

Worst customer service EVER @VodafoneUK

@VodafoneUK I don’t usually go on Twitter, in fact I’ve never tweeted, but you deleted my number of 25 years 8 days ago. I’ve spent upwards of 20 hours on the phone & my daughter and I still don’t have our numbers. I’ve tried everything & you’ve officially broken me.....

@RamyKhodeir Hi Ramy 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

@VodafoneUK evening. Is there a problem logging in to see bills? Keeps telling me to retry.

@sammyjomonkey @Julio_Geordio @VodafoneUK I’ve had the same problem, £89 out - fuming 😡 Did you by any chance recently register for the COVID track & trace app? Some speculation it’s a data leak....

@RoscoMac @korintus @VodafoneUK Same issue here 😡 Did you by any chance recently sign up to the COVID track & trace app? Some speculation online it’s a data leak from there...

@korintus @Julio_Geordio @VodafoneUK At least they’ve acknowledged the problem-let’s hope they stop it happening again! The poor guy I spoke to was in the dark, his manager knew!!