Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (62%)
- Phone (15%)
- Wi-fi (12%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Ely, Glasgow, Peterborough, Manchester, Batley, Barlestone, Devizes, Watford, Henlow, Harrow, Norwich, Belfast, Gosport, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 7 hours ago |
|
Ely
|
Phone | 7 hours ago |
|
Glasgow
|
Internet | 7 hours ago |
|
Peterborough
|
Internet | 8 hours ago |
|
Manchester
|
Phone | 8 hours ago |
|
London
|
1 day ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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iKyle 🇺🇦🏳️🌈#SaucyMinx (@iKyle2017) reported@VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!
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MagivaMark (@MagivaMark) reported@VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.
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Tim Aston (@AstonTimothy) reported@VodafoneUK Hi, my broadband has gone very low speed and my app will not work. Can you help?
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F. (@_ifez) reported@VodafoneUK your customer service has gone ****.
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CanonBall (@FoderCanon) reported@VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling
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flatcapblade (@themblades1889) reported@VodafoneUK why’s my phone service **** sort it out
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Bri Hammond (@big1481b) reported@VodafoneUK avoid this company shambles no customer support lies and no internet
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Nina Moir (@neenooor) reported@VodafoneUK how can there be zero reception at Wimbledon station ? It’s bad at Waterloo, and Earlsfield and Raynes Park.. crazy
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bryony (@bryonycdc) reportedavoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.
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tt (@tonyfraser24) reported@VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled
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Zara Chaudhry (@Zarachaudhry52) reported@KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨
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AmeliaEdwards (@PyramidAmelia) reported@VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please
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AB (@bally1001) reported@VodafoneUK is seriously terrible to deal with. 🙈🙈
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedI’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity. Just found this in my Draft box. @X is weird
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedI’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity.
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ck (@ck2012US) reported@VodafoneUK can somebody help please 3-5 days without doctors and loved ones to be able to contact my mother because you have not provisioned SIP properly for voice - it’s a telecast dependent line.
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𖦞 (@moriuchirm) reported@VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.
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Arun Hebbar (@ArunHebbar7) reported@rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.
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Holly (@Holly_Radcliffe) reported@VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.
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James R (@Jamesreaney92) reported@jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!
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karen sen (@karen_sen) reported@VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳
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Cyber Woogy (@CyberWoogy) reported@VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it
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Justin Arnold (@justin_arnold) reportedAfter 25+ years with @VodafoneUK ,I’ve finally realised customer loyalty means very little. Endless emails about “valuing customers” and the rewards programme, yet after applying for multiple events and offers over the years I’ve received absolutely nothing… NOTHING.
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Simon Winstanley (@Winclouduk) reported@ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company
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Yoganandu Pottam (@yoganandu) reportedHi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK
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Sanford Charles (@SanfordCha59884) reported@VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly
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Dean Jones (@dean_jones91) reported@VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!
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Richard Frame (@rafthemaster) reported@Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃
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Kirstie Allsopp (@KirstieMAllsopp) reportedAnyone else had a complication with their @VodafoneUK mobile & been advised by Vodafone to swap to @LycaMobile for 24 hours? 5 Months later my son is still trying to swap back, the whole procedure has been absolute chaos & taken up days of time. Never go near Lyca!
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Jolyon Brown (@Eddie_Catflap) reported@KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!