Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Bury, Glasgow, London, Blackburn, Harringay, Hampstead, Crewe, Edinburgh, Northampton, Cardiff, Knaresborough, Dublin, Sheffield, Coleraine and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Phone | |
| Glasgow |
Internet | |
| London |
Internet | |
| Blackburn |
Internet | |
| Harringay |
Phone | |
| Hampstead |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Reanne Parker
(@re106588) reported
Getting an upgrade that isn't stupidly expensive for a good package with @VodafoneUK is ridiculously difficult. Been trying to find one and staff at customer services have also been so rude :(
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PermanentlyTired
(@OuReNdOfDaYz) reported
@DavidDavisMP @VodafoneUK Is bad phone support better than no support at all?
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Bilal Hussain
(@BilalH1979) reported
@VodafoneUK What a terrible deal
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neil aston
(@neilaston3) reported
@VodafoneUK As Perry tweet. They were less than helpful. Is there a problem with your website and purchase process?
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Stewart D
(@StewartAndGina) reported
@VodafoneUK 1/2 Hi mark i have just spent the last 45 minutes on the phone to somebody that bearly understood the english i was speaking, turns out that the channel change function for ALL customers is didabled and that the "broadband technical support" are UNABLE to change the channel...
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Shaomeeng
(@shaomeeng) reported
@methdoll @VodafoneUK Experienced the similar experience and made waste one hour without receiving any help. Now vodafone Twitter customer service asking me go back to LiveChat team again, crass
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Chill
(@chillkhupe) reported
@VodafoneUK Still no response... 2 days later! I even responded to your DM! The person due to call me for an update 2 days ago... didn’t bother. Utterly useless customer service. I will find another provider!
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Tony Darwall
(@TonyDarwall) reported
@VodafoneUK hey guys, remember the apology you gave me on Friday & the call you arranged for 6.30 that eve?? I'm still waiting & your customer service is still abysmal.
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DJJappy
(@JappyDJ) reported
And so I went to a 3rd party website to get a better Beal on a @VodafoneUK @VodafoneGroup contract and better than #Vodafone could offer a loyal customer of ten years. How **** is that really. The problems it causes are silly 😡😡😡
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Willygunner
(@Silly_Joker) reported
@VodafoneUK absolutely appalling service from Vodafone. 6 hours in total trying to resolve a **** up by a representative. Still no joy!!! 😡😡😡
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Emma Julian
(@emjulian10) reported
@VodafoneUK Hi, How do I cancel an Apple Watch subscription. I own the watch, and just pay Vodafone to use the 4g, but I don’t really use it. How can I cancel?
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Borris the Panda
(@borristhepanda) reported
@Charlie_Salter @VodafoneUK Just to let you know (in case you do manage to get out of your Vodafone contract), I believe Three are the only UK mobile network where you get your own external IP (albeit dynamic), rather than carrier-grade NAT.
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Usagi
(@missvrl) reported
@VodafoneUK It’s very nice that you replied but after numerous phone calls and being assured everything would be done, it wasn’t and I have just demanded all services with Vodafone be ended. I’d rather pay the cancellation charge and make an official complaint.
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Usagi
(@missvrl) reported
It’s 4am & I have never had more #anxiety in my life thanks to @VodafoneUK complete incompetence resulting in no broadband for 2 weeks after promising they can move it to a new address only for me to find out on the day they haven’t actioned anything at all. I truly despise you.
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Jayne Corp
(@jaynecorp) reported
@VodafoneUK one price online and not on the phone! Sadly I have to stay with you until March ..after 20 years I’m off.... just crap
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Robert Willard Watts
(@EatByInstinct) reported
Switching from BT broadband to @VodafoneUK because BT have dreadful customer service. Completed the order with Vodafone this evening and was gonna call BT back tomorrow to quit, but Vodafone beat me too it. It’s like new partner did the breaking up with the ex on my behalf!
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Kimberley Skillen
(@A85Kimberley) reported
@VodafoneUK I’ve ordered an iPhone 12 pro, I’ve been waiting 10+ days and they’ve updated this saying I’ll find out in another 10 days. All I wanted to know from the store (Workington) was if I could cancel my order and come back next week to the store and get one on the day from there?
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David
(@dbunce74) reported
@VodafoneUK How about providing a handset that has the capability of the tariff you upgraded me too. After over a month of failed correspondence I will NEVER use Vodafone again after nearly 15 years with you !!!
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Chris Tucker
(@tck218) reported
@char_la_la @VodafoneUK I’ve emailed the CEO and got a response. I’m now on day 9 with no data services and no one can sort it out @VodafoneUK customer service is shocking.
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XYZ
(@divingwill) reported
from
Bournemouth, England
@CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?
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Dommiles58
(@dommiles58) reported
Whatever you do, DO NOT sign up to @VodafoneUK broadband. The worst connection and company I have ever dealt with
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neil aston
(@neilaston3) reported
@VodafoneUK I tried to buy online tonight and twice I could not get past the processing your order. Do not leave this page. It timed out back to previous page. Online chat and phone staff extremely unhelpful. I need to purchase before the 30th due to the offer. Help.
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Osadhi
(@OsJBurns) reported
@VodafoneUK your Vodafone smart app didn't work with my android version 11, I told you, you kept me updated and you resolved it within 3 days. Well done Vodafone and Omaima at Vodafone. Good customer service 👍
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David
(@dbunce74) reported
@VodafoneUK How about providing a handset that has the capability of the tariff you upgraded me too. After over a month of failed correspondence and loss of connectivity I will NEVER use Vodafone again after nearly 15 years with you !!!
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devine
(@devine__) reported
Christmas adverts have never gotten to me like the @VodafoneUK one has🥺
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Ercan Yildiz
(@ErcanYildiz01) reported
@VodafoneUK Hello Vodafone I need some help I’ve called and I’ve waited on hold for over an hour, I’ve used the online chat at it was a waste of time I just need to know why my sim swap to esim is taking so long I have not received my esim by email and I’m not able to call anyone
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Martin Dearden
(@dearden47) reported
from
Northamptonshire, England
@allyhj185 @VodafoneUK These companies do their absolute best to prevent you from canceling your contract, so far I have found BT the worst.
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Stewart D
(@StewartAndGina) reported
@VodafoneUK I need to change the channel on my 2.4Ghz wireless Connection so my Roku Express can connect but you've removed that ability from the app and the hub! It's broadcasting on channel 13 and I need it to broadcast on a lower channel can anybody help?
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Stewart D
(@StewartAndGina) reported
@VodafoneUK so i find it quite annoying as i was in LIVE chat yesterday on your website for a total of around 4 hours having to jump through hoops like a circus monkey, and yet again on the phone today to do the same and still no solution so whats next on the script? cause right now im mad!