Vodafone service status: outage reports and connection issues
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Full Outage Map
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (65%)
- Phone (16%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (2%)
- TV (0%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Brighton, Batley, Hammersmith, Manchester, Ferndale, Yeovil, Birmingham, Enfield, Newcastle upon Tyne, Tewkesbury, Dublin, Barry, Colchester, and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 2 days ago |
|
Brighton
|
Phone | 3 days ago |
|
Batley
|
Internet | 4 days ago |
|
Hammersmith
|
Internet | 4 days ago |
|
Manchester
|
Internet | 4 days ago |
|
London
|
Internet | 5 days ago |
Full Outage Map
Community Discussion
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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linnet 💙 (@HelenWe16937034) reported@MichelleBeckett @SkyUK @VodafoneUK We had the very same with Virgin too wen my dad died, awful service, swore then never will we do business with them 😡
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Matt Hudson (@MattHuddyHudson) reported@pmiddy78 @VodafoneUK @O2 Don't do it you'll regret it , been trying to upgrade for weeks and can't . Signal is awful .
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Lacking Courage (@NeedMoreCourage) reported@MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!
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Vicky Taylor (@VickyTa39674252) reported@MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedWhy is @VodafoneUK network so crap? Why does 4G suddenly become E? Why is this a daily occurrence?
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LB (@BoozerArab) reported@AJRAllModCons @VodafoneUK They did the same to me 10 years ago so I left them for EE. They told me to cancel my direct debit while in dispute then they go and add a bad mark on my credit rating. Took years to resolve, had to go to the ombudsman.
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Luke Gibson (@LukeyRanking) reported@worldmeetdani @AJRAllModCons @VodafoneUK Same issue with O2 over an apparent 20 quid bill after I finished my contract but no letters or emails. Said they didn’t have to. Defaulted on 8 months after they gave the “debt” to another company. credit score in the shitter and almost never got a mortgage as a result 🫠
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Ian Watson 🏴🏴 (@CarlislesDamage) reported@AJRAllModCons @VodafoneUK Many years ago I got a final demand letter from them. Which showed on my credit score, for the whole some of £0.00p. I got it sorted eventually after raising the issue with one of the agency that’s do the crimes it scores. Was a ballache at the time tho.
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Holli (@HolliCarden) reported@MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.
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YORNIKAH (@yornikah) reportedAgreed My 90 yr old could understand a word the "engineer" swid when booking to install her broadband as a new customer ! Shockingly bad service @VodafoneUK
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FINGERSJOHN✌ (@jnafr) reportedB43 Birmimgham Can you sort out bad internet connection pleaze? @ThreeUKSupport @VodafoneUK ....................... @O2 is fine.
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UniversalWifeOfStrawberryBlossom (@WifeBlossom) reported@MichelleBeckett @SkyUK @VodafoneUK When my husband died I tried to speak to Three to cancel his mobile plan. They insisted they would only speak to the account holder. I told them I hoped they had a very good psychic medium on hand. I was also told by his car insurance co that they didn't consider me next of kin?!
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Sera (@Sarah234132) reported@VodafoneUK Please can you help me? 5th time I've asked.
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MalEmet (@MalachiJaiEmet) reported@MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.
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Ian P Images (@IanP_Images) reported@MichelleBeckett @SkyUK @VodafoneUK I used the Lifeledger website to do this and it was so simple to do. I picked up a leaflet on it from the Registras office when I went to register the death. It's a brilliant service to contact all the utilities, financial services and pension providers.
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P-Man (@pmiddy78) reported@MattHuddyHudson @VodafoneUK @O2 Mate, the customer service for Vodafone is so, so, bad!
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Joey ap Joey (@FarmerJoeShow) reported@VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎
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SJ (@doctordolla4) reportedI have been a customer with Vodafone business for 8 years. I requested my PAC code to leave because their customer service has been awful yet they continue to try and upsell me. Terrible company. @vodafone @VodafoneUK
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ross couch (@rosscouch9) reported@Ofcom how do I go about making a complaint about @VodafoneUK been charging me 6 months for a service they never activated now after 4 attempts and 4 hours later won’t do an e sim swap on a contract but still want to charge me for a service i can’t get
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aarron lowson (@AarronLowson) reported@VodafoneUK is the internet down in Scotland - Angus/dundee area? Been cutting out in the past 24/48 hrs
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.
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chick (@chickmurray007) reported@Srooney67 @AJRAllModCons @VodafoneUK i have never checked my credit rating in my life and only once did i get a refusal for hp, 45 years ago for a motor bike
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Bob (@ChrisJordan1002) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…
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Cllr Peter Osborne (Pot Hole Pete) (@CllrPOsborne) reported@VodafoneUK what a dreadful company, never have I had such poor customer service. Absolutely disgusting! A company of bully’s. @VodafoneUK you should be very very ashamed. See you in court, I will not let this rest
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Mr Heap (@jonathan_heap) reported@VodafoneUK do you respond to customer complaints or just ignore them. Signed up with you 6 months ago and still waiting for my joining reward, non of your team seem to want to help
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Fayet UK Limited (@FayetUk) reported@VodafoneUK hello Unable to make payment, please help
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FINGERSJOHN✌ (@jnafr) reportedB43 7EQ Great Barr very slow & no service again.Been told that @ThreeUKSupport @VodafoneUK are aware of issue.Been down for months,so why no action?
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Lauren Page (@LAPage101) reported@VodafoneUK so your useless call centre stating no service in Ipswich area for 3 days now, no idea when it will be sorted yet you want customers to chase you for compensation when sorted? Surely YOU should be contacting affected customers?! When will this issue be sorted exactly?
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Turkish 🇹🇷 🏴 (@Turkish_hackney) reported@doyletony77 @VodafoneUK Agreed .. one of the longest around you would think they would have a good service
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈