Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Clacton-on-Sea, London, Plymouth, Enniskillen, Croydon, Dublin, Southampton, Edinburgh, Derby, Manchester, Dundee, Lowestoft, Dewsbury, Birmingham and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Clacton-on-Sea |
Internet | |
| London |
Internet | |
| Plymouth |
Total Blackout | |
| London |
Internet | |
| Enniskillen |
Phone | |
| Croydon |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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♔♑️TheSithQueen♑️♔™
(@onepurpledragon) reported
@VodafoneUK I have been a loyal customer for 20 years and you know what, you couldn’t care less about me. I ask for help and I’m still waiting for it. You need UK based call centres. I’ve now got my PAC code. Thanks for nothing.
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Dave Jones
(@DVJones89) reported
@VodafoneUK @twistedpixel8 Hi Scott. I'm experiencing exactly the same issue across multiple browsers and the mobile app. Were you able to get this sorted?
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techsrc
(@techsrc1) reported
@VodafoneUK been waiting weeks to get connected. Supposed to be a standard contract renewal, ended up disconnecting my landline, losing my number. Given a new number and supposedly broadband activated. Getting No connection error and router is unable obtain IPV4 address! Help!
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David Burgess
(@dB_v8) reported
@JoeBaguley @SimonRichards0n @VodafoneUK On iPhone - look under mobile data options where it says roaming allowed underneath that you can set ‘allow more 5G data’ - that seems to have helped with the issue above.
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Scott Fotheringham
(@twistedpixel8) reported
@DVJones89 @VodafoneUK Have you just signed up recently but service not yet activated? For me I believe it was that they send the invite way too early and you can’t actually complete account registration until your service goes live. That’s how I remember it anyway!
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🥀
(@boniks_) reported
@VodafoneUK been losing and dropping connection for nearly a week now and now I literally have no connection for hours! This is absurd. I never failed to pay but you absolutely failed on your service!! This is utterly unacceptable
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Electric Petrolhead - Andy
(@electricpetrol) reported
@JoeBaguley @Josh1C @VodafoneUK Can’t be long until Apple release a sim or system that toggles between accounts to find the best signal automatically and sends a single invoice. 🤞🏻
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To batiks
(@to_batiks) reported
@VodafoneUK why is your 5g not working and my 4g is faster and works
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK your arrogance in treating your customers with little respect is the final straw to charge more for no signal we'll stick your network where the sun don't shine go to 02 at least you get a signal from them Vodafone is a complete waste of space
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Christian Ashby
(@babelmonk) reported
@JoeBaguley @VodafoneUK @EE will let you do it over the phone but then they have to ship you something. It's such an antiquated process for a modern solution.
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Adam Walker
(@adamjbwalker) reported
@VodafoneUK cannot spend whole trip speaking to your advisors trying to get phone to work in Costa Rica, still not working
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Moses
(@miltis24) reported
@VodafoneUK @Garfies You think people are stupid?! What investment? Publish the individual investments then. You just one of the companies taking advantage of the situation, after the pandemic and the war now. Let the plebs pay for inflation costs, that's it..
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Joep Piscaer
(@jpiscaer) reported
@JoeBaguley @grantorchard @VodafoneUK Same here. Different provider, different country. Very specifically tied to iPhone, though. Android phones on same provider, no issues. Neighbors iPhone: same issue.
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Moses
(@miltis24) reported
@LorcianKouyou @VodafoneUK They are going to make investment.. Wait, some help you may get... Not
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Moses
(@miltis24) reported
@ReeceGibbons3 @VodafoneUK They up the price so they can invest and this will benefit us... Yeah right. People need to speak up, against these horrible companies practices.
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👌
(@noodles141) reported
@VodafoneUK When can we expect your issues with your digital services to be restored? #shitshow
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👌
(@noodles141) reported
@VodafoneUK still no customer service available? #shitshow
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK about it only taking two weeks tops then your excuse was it was my simcard you sent new SIM out & guess what? Yep that didn't work either your customer service is diabolical at best you lie to your customers nearly three months no signal clearly
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J8y
(@JoeBaguley) reported
@dB_v8 Nope - physical. Want a secondary eSIM account on different network for when @VodafoneUK network shows 4G/5G but no real internet…
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK The worst network in the world you treat your customers with contempt lie to them fail to provide any signal then increase their plans yea a good network!!!!!!!
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Angela Hamilton
(@AngieH1980) reported
Do not buy the Nokia G10. It can’t connect to wifi that’s on 5Ghz, which is most wifi hubs now. @VodafoneUK don’t tell you this before you purchase. Virgin media can’t help and @NokiaMobile customer service was appalling (very cheeky agent) utter disgrace #nokia #vodafone
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Reece
(@ReeceGibbons3) reported
@VodafoneUK have raised the monthly cost of my phone contract, yet today I haven’t got any signal on my mobile phone, due to ‘maintenance’? Bit of a joke. Astronomical cost, yet little to none service.
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Grant Orchard
(@grantorchard) reported
@JoeBaguley @VodafoneUK I have this “data black spot” around my place too. Clearly a different country and network, but I don’t even know where to begin gathering information to submit a ticket.
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Little Birdie
(@shahbaash7) reported
Tired of @VodafoneUK . Their Vodafone app doesn't work. Can't get WiFi calling going. Need to find another provider in 2 months. #giveup
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Martin A. Brooks 🇺🇦
(@mart_brooks) reported
@DVJones89 @VodafoneUK Eventually the 500s went away. No acknowledgment of the problem or announcement of a fix.
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Dave Jones
(@DVJones89) reported
@beanos29 @VodafoneUK Hi Craig. I'm experiencing exactly the same issue across multiple browsers and the mobile app. Were you able to get this sorted?
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Ian Pace
(@paceyuk) reported
@VodafoneUK @Ceaseless19 @VodafoneUK I spoke to support on Friday morning, was fobbed off with an “it’ll fix itself later”, then spent another nearly 24 hours waiting for a broadband agent to contact me. Since Saturday I’ve heard *nothing* and STILL can’t work! There is clearly a network routing issue.
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Dave Jones
(@DVJones89) reported
@mart_brooks @VodafoneUK Hi Martin. I'm experiencing exactly the same issue across multiple browsers and the mobile app. Were you able to get this sorted?
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pmhbyrne
(@pmhbyrne) reported
.@VodafoneUK please get rid of your auto chat not. It is never any help. I have googled things before contacting helpdesk and I don't need the same canned responses I have already found online. You are just wasting customer time and making us deeply regret moving to you.
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Its not looking good
(@Itsnotlookingg1) reported
Complained to Vodafone as still no Broadband since 15/3/22. No one seems to know what is happening. Constant calls. Poor service and false promises. Apparently it won’t be connected for months. Problems with Outreach! Please sort it out @VodafoneGroup @VodafoneUK