Vodafone Outage Report
Why is my Vodafone service not working?
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If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Chichester, Plymouth, Wandsworth, Manchester, Birmingham, Blackburn, Edinburgh, London, Paddington, Camden Town, Luton, Leicester, City of London, Stafford and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@PyroUKE) reported
@VodafoneUK @BexJosephs_xx Same here, just reached out to you about it. The Pen Tester in me can't help but feel like something (cyber crime related) has happened at @VodafoneUK and they're just not divulging! The way these numbers are targeting other 07769 numbers feels very trial and error like 🤔
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Zoleka Mapela
(@ZoM32130371) reported
@VodacomAccelTZ @Vodacom @VodafoneUK what a terrible service you give, been having problems since Monday with my Wifi all I hear every time I call is a technician has been assign but has not arrived till now
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Pamela Taylor
(@NutritionTaylor) reported
@VodafoneUK Thank you. Still no service at all.
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Matt Parker
(@matty_p71) reported
@VodafoneUK. You are an absolute shambles of a company. 3 years of pain and problems still not resolved.
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Peter Ward
(@PeterWa04287729) reported
@VodafoneUK Just a heads up that it's February and there's only 28 days. So you need to reschedule my direct debit that usually goes out on 30th, and NOT fail to present it and then threaten to cut me off for non payment like you have several times previously.
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Greg
(@PyroUKE) reported
@VodafoneUK Any idea why I keep getting cold calls from mobile numbers belonging to your network? 07769224668, 07769226648, 07769226249, 07769223553, 07769226784. When I answer they just hang up, it's been going 3 days now! FYI; I have an 07769 number, but with diff network now.
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Daz Starr
(@Daz_Starr) reported
from
Penkridge, England
Just want to say a massive thank you to @VodafoneUK for proving me right and not calling me back to resolve my issues with been misinformation about my recent purchase but post on here that they care about their customers #keepconnected but don’t give you a phone #thanks
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RackAttack
(@MikeRacksSweaty) reported
@Ofcom It @VodafoneUK inability to address the fault properly & in a timely manner thats the issue. Then they compensate you for loss of service with free service. When are they joining the Automatic Compensation scheme you run as having to pay hard cash to customers may wake them up?
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@Sophie1504 @VodafoneUK They couldn't fix a fart in a phone box worst broadband operator in the United Kingdom
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Greg Silvester
(@gregsilvester) reported
@VodafoneUK My internet and landline services were accidentally disconnected by an engineer working at my local cabinet last Wednesday. 8 days and 4 engineer no-shows later & I still have no idea when an engineer will come to fix the problem. Maybe tomorrow I’m told?! 🤞
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@carsten2903 @VodafoneUK I've heard the same script from somebody in India or Dubai for the last 2 months worst broadband operator in the United Kingdom and I'm still not getting the speed I'm expecting if you go to trustpilot and resolver and write a review on their you're probably get a quick answr
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Ollie Heppenstall
(@ORWH98) reported
@Cerulean_Man @TalkTalk @VodafoneUK That's top-drawer! I'm with TalkTalk and not had any problems, but a no-brainer to look elsewhere if things were starting to go wrong.
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Simon
(@sytopham) reported
@VodafoneUK can someone from HR contact me regarding the issue I've been chasing since 28th Jan please, I understand they have a 48hr sla but this is getting very frustrating now, I have put in a formal complaint
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Fais
(@1988Faiskhan) reported
@VodafoneUK Hi, I need support with the My Vodafone app
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Daz Starr
(@Daz_Starr) reported
from
Penkridge, England
@S_Edge89 @VodafoneUK one2one would have better customer service skills I tell u mate 🤬👍
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@Raabia___ @VodafoneUK worst operator in the United Kingdom I would expect t no less
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@VodafoneUK I thought you might after I tweet it out to my 7000 followers Nothing like bad publicity!!!!!!!
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@shelelliot @VodafoneUK It's Vodafone Go on trustpilot and resolver report them there worst operator in the United Kingdom broadband speeds in my home are a joke
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Eddie Pearson
(@73reded) reported
18 months on and @VodafoneUK have still not resolved our issue regarding transfer of ownership #shambles
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Fais
(@1988Faiskhan) reported
@VodafoneUK Thanks, I get an error code 1602 when trying to access VeryMe or Tobi help. Android 10 phone. App version is 10.14. I've reset settings and logged in again, but still not working
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Lauren
(@Lauren86167191) reported
@DerekThomasUK it seems @VodafoneUK continue their lies as the mast in Praa Sands is STILL down and another resident has been told the 19th! I was told that they are awaiting permission. How much longer can this continue? #lies #Vodafonedown #thesagacontinues
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Davie P
(@DaviePster) reported
@VodafoneUK been passed around all day because no one will take ownership. All I want to do is set up my visual voicemail. I never expected to have to fight so much for it. #uttercrap
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H1yde
(@h1yde) reported
What a real nightmare dealing with @VodafoneUK to top up 89 yo moms phone. First automated system crashes at the end, assistant was borderline rude, asked for no ‘Bundle’ then text to say got a bundle!! Another 8 mins sorting that out! #vodaphone
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Andy Cooke 🇬🇧🇹🇭 แอนดี้ คุกส์
(@cooke_andy) reported
If you want to understand recursion try contacting @VodafoneUK support. Chatbot: To get help with your voicemail call 191. 191 Recording: To get help with your voicemail use the chatbot link we just sent you. Rinse, repeat, ad infinitum.
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Ant Cook
(@AntC00k) reported
@VodafoneUK GU8 6LG - is there any service disruption to 4G at this location ? Struggling with a remote site VPN that's dropped bandwidth to next to nothing
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reece holland
(@ReeceHol) reported
@VodafoneUK while you are trying to fix my broadband, my 4g, and find out why I'm getting pestered off a debt collection agency for money I dont owe how about getting me my £25 pounds voucher for being recommended from a friend which we have both not received might I add
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jill goulden
(@jillygoulden) reported
@VodafoneUK @VodafoneUK hello, is anyone going to get back to me regarding my issue, I keep getting told, someone will help me and run me back and it’s been weeks
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Vatsdalya Gupta
(@vatsalyagupta17) reported
@_nickread @VodafoneUK @VodafoneGroup ISSUE STILL NOT RESOLVED REGARDING MOB-+919811132303 RECHARGED VIA AMAZON PAY FOR Rs 39/-,DETAILS SHARED VIA MAIL ADDRESSING SENIOR MOST OFFICIALS GLOBALLY & IN INDIA.ALL DETAILS OF TRANSACTION SHARED IN MAIL.THE NO HAS YET NOT BEEN ACTIVATED
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Greg Silvester
(@gregsilvester) reported
@VodafoneUK I called your support team for an update earlier but I’m getting nowhere. My wife and I can’t work and my children can’t homechool. Is it unreasonable of me to expect that the problem could have been resolved by now? Or that an engineer could have turned up to an appointment?