Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Milton Keynes, Aberdare, London, Coventry, Chichester, Plymouth, Wandsworth, Manchester, Birmingham, Blackburn, Edinburgh, Paddington, Camden Town, Luton and Leicester.
| City | Problem Type | Report Time |
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| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Bandol
(@marcbandol) reported
No signal all day!!! Come on @VodafoneUK shall I just leave and join @O2 ???
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Staceyhillx
(@staceyhillx) reported
@VodafoneUK @RajaAslam21.... Aways helping others. If they are having a bad time he always does what he can to help them feel better x #vodafonetreats #RandomActsofKindnessDay
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Markdoody72
(@Markdoody721) reported
@VodafoneUK Very bad company
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Mandy Mullen (she/her)
(@notdotmullen) reported
34 minute call to @VodafoneUK and my issue is still not sorted and now I need to wait up to 10 days for someone to call me back. Why? YOU had an issue with YOUR website when I took out a new line and you can’t honour it!! NOT ACCEPTABLE!
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Paul Goodchild
(@PaulGoodchild) reported
.@VodafoneUK wait times on your phone support are horrendous. Last hold was over 60 minutes... and I average around 45 minutes. It's just absolutely brutal. You need to really need to start caring enough to sort it out.
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Nigel Crook
(@CrookNigel) reported
@VodafoneUK Yeah that’s why you’ve been charging me £9 a month for insurance I never signed up for.
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Nicole 🌼
(@kneecoal_) reported
@VodafoneUK at what point does "im not interested thanks" get through to your call centre staff? 2nd call today, if i wanted broadband I will get it. I dont appreciate being hounded during the phonecall & when I ask it to stop they hang up without taking my number off the system?
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Sacha Black
(@sacha_black) reported
You know what’s brilliant? When @VodafoneUK win a #UKgovernment contract with @CityFibre to install 910mb internet. And then 48 hours AFTER I was supposed to have it installed IT ISN’T. My business is now being affected by this poor customer service
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hamdan khan
(@hamdank41046351) reported
@VodafoneUK i’m very/angry 😡upset with vodaphone...no one seems to understand a my problem....solution is far offf......
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Matt
(@mclifton_1) reported
So, I wait until Wednedsay for an update on my broadband as informed by @VodafoneUK and they update is wait until Thursday. I wait until Thursday and the update is wait until Monday. 2 months I've waited so far for broadband and I'm still waiting. Shocking service does cover it!!
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Nicole 🌼
(@kneecoal_) reported
@VodafoneUK Ive changed my preferences already thats not the point. The point is when I asked not to be called, the person calling kept talking over me about broadband to the point I had to hang up. I then got called about the same thing only 1 hour later, same thing again.
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Jo Harry 💙
(@Jolily13) reported
@VodafoneUK my plan should have roaming but its not working and tobi won't help I'm in Poland 🇵🇱 help!
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Luke Carver
(@LukeCarver10) reported
@VodafoneUK Text a complaint to a random contact
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Hunterz
(@Hunterzmusic) reported
Hey @VodafoneUK trying to get to speak to some one on your team should be alot easier, your automated service with the endless options is awful!
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Mike
(@PenegalLTFC) reported
If ever @VodafoneUK try and hustle you for money you’re unsure of, most likely because they’ve missold something to you, just ask them to prove you have a contract. They can’t. Just ignore their constant lying and they can’t do ****.
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Brent Johnston 🌍💚🌲
(@Che_Brent) reported
@VodafoneUK I have never experienced such awful customer service until I have tried to talk to you today. Absolute joke, £115 a month for what...
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John C
(@jcrawf74) reported
@VodafoneUK are you having issues in ML1? North Lanarkshire. 3 of us have no signal this morning.
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P Stone
(@AFZOK) reported
@VodafoneUK 'Post an inspiring message'. Failure isn't falling down. Failure is not getting up again. (Mary Pickford) #RandomActsofKindnessDay #VodafoneTreats
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Carl Edwards
(@carl_edwards85) reported
Any chance @VodafoneUK can get someone to message, read my message to just ignored, you do know I pay you for a service?
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Mercedes
(@mercepiuca) reported
@notdotmullen @VodafoneUK I thought that only @vodafone_es is garbage. I can see, also en Uk...
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Scott Phillipson
(@Arctic76) reported
@VodafoneUK is there something wrong with network as had connection issues last 3 days and just so so slow
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Richard Lowes
(@heatpolicyrich) reported
@DavidRVetter @VodafoneUK @VodafoneGroup It's soo bad it's funny. If only I wasn't locked into £50/month for 3 years!
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Charlotte
(@D1Charlotte) reported
@VodafoneUK I got “show your support and donate to a worthwhile cause,” I chose @macmillancancer which I’m sure is close to many people’s hearts #RandomActsofKindnessDay #VodafoneTreats 🎁
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neil_harris
(@burton_athletic) reported
@VodafoneUK been with Vodafone 8 days absolutely sock of the network already! The signal is quite poor really thinking of going back to EE
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Sam Gricer
(@samgricer1) reported
Amazing customer service from @VodafoneUK got my issue resolved no problems and even asked how my day was going! Great service Vodafone 👏
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Brian 'Banjo' Rennie
(@BanjoRennie) reported
Good morning tweeters, today I shall mainly be trying to recover £189 from @VodafoneUK for the mobile phone I ordered on 5th December, which never arrived! I have to say, @VodafoneUK has the worse customer service I have ever experienced! Let see what happens!
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David
(@GamingDaveUK) reported
@cunniDave @VodafoneUK I would not go with them again. I am one and a half years into my plan. Upsold on a 5g phone as 5g was coming to my city in 3 weeks....guess who has never had a 5g connection on thier phone lol.
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Paul Waterhouse
(@thatsjustmad) reported
@VodafoneUK are repairing Nibley, Glos. tower leaving a community without service for ten days so far! Nobody can tell me how long it'll be down!! With the #StormEunice coming I'm praying I don't need to call the emergency services!!! 😟😠😖
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Nigel Crook
(@CrookNigel) reported
@VodafoneUK A warning to all Vodafone customers check your bills as my wife and I have been paying phone insurance for the last 27 months @ £9 each a month.We we’re miss sold it but they are saying we knew.The guy I spoke to Greg was very rude,34 years I’ve been with them.
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Andrew Kinton
(@Forest4life2) reported
@VodafoneUK I did tafhim never replied