Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Halifax, Newham, Birmingham, Paddington, London, Worthing, Edinburgh, Macclesfield, Cardiff, Croydon, Aylesbury, Oxted, Wellingborough, City of Westminster and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Newham |
Internet | |
| Birmingham |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Shark Males
(@markshales) reported
@VodafoneUK Took out a brdbd contract on 3 March, to start on 20. You and @WeAreOpenreach cancelled the first order (!) so had to reorder and OpenReach engineer supp to come out and install by 1 today. Which of course has not happened. Worst customer service Ive ever experienced
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John (anon) Smith
(@JohnAnonSmithy) reported
Wow. What has happened to #vodafoneuk customer service. Was once a thing to be proud of? Leave them for a few months and they go on a recruitment spree in the customer service reject bin. Simple questions left unanswered. I would have recommended them on that alone at one point
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Project Cao
(@project_cao) reported
@VodafoneUK I need a single point of contact to help me resolve the issue. Was told this not possible. Every day I’m being told i’ll hear in 24 hours and every day it’s me calling back. causing loss of earnings, so much stress and we haven’t been offered a temporary solution for meantime.
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Andy Clynch
(@AndyClynch) reported
Had the pleasure of ending one of my @VodafoneUK contracts. Only 3 left to go. If you live anywhere near Chester, please don’t go for them, you can’t get a signal anywhere!
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Jessica Rose Morgan
(@logartamonique) reported
@t_seaward @VodafoneUK This i(s a huge problem that needs to be addressed immediately. Why is no one discussing it? Check out my TL for the link, I RTd`[
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Ella Fitzgerald
(@CumwitElla6886) reported
@kirstmichellle @VodafoneUK Sorry about that 🥺, try messaging free ferdycods4 on instagram their team can help you
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Project Cao
(@project_cao) reported
@VodafoneUK Would be nice if it was only 1 day. I’ve been without internet for 8 days as a new customer. Going round in circles and being lied to regards to call backs and time frames. Even after submitting complaint. Had worst customer service experience with Vodafone. It’s costing us £100s
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Barry
(@Sherukai) reported
@VodafoneUK Been down 8 hours now and no word from the engineers looking into it
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Charlie
(@cjiangfilms) reported
@bahallathegreat @VodafoneUK Greater London too, but yup, feels hopeless with these guys. FYI, 6th engineer didn't show up...so thats 3/6 engineers not showing up to fix our issues thats been lingering for 5 months.
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Christine Morrison
(@chriskilmuir) reported
@VodafoneUK Broadband dropping randomly and will not reconnect. Have followed all reset guidance. Appreciate support
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Project Cao
(@project_cao) reported
@VodafoneUK After putting in a lengthy complaint online about it all I was called and told it will be sorted then I was transferred to the team who I was complaining about. Who again couldn’t help and have lied with regards to contacting me back within timeframes.
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Farina Dahiya
(@DahiyaFarina) reported
@VodafoneUK what’s wrong with my 5g??? Y have u turned it off? My bill is paid! Can u fix it ASAP?
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Tom Seaward
(@t_seaward) reported
National outage of @VodafoneUK (which has the contract to video record such hearings) almost kiboshes s28 pre-recorded cross-examination hearing this morning. Luckily, the problem's been fixed and they've been able to continue the hearing.
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John de Winton💙
(@JohndeWinton) reported
after 25 mins with a helpline @VodafoneUK I still cant log in. How can I cancel this account
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ashic
(@ashic) reported
Hey @VodafoneUK ... somebody transferred their number to your network, which is one digit away from my number. The rep must have entered my number for comms and I'm getting all their notifications from vodafone. How do I stop getting these messages?
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John Parsons
(@OldPeacock1972) reported
Hey @vodafoneUK, guess what? You're ******* ****, You're ******* ****, You're ******* ****, You're ******* ****, You're ******* ****......
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Grumpykiltpin 🏴
(@michtymike) reported
@lochvue @VodafoneUK Are they currently advertising a new super-duper service at a slightly increased cost? I always found my existing service would get really **** at such times. The idea, I’m sure, was to get you to sign up for new service out of sheer frustration.
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EEPChris
(@EEPChris) reported
from
Forden with Leighton and Trelystan, Wales
@VodafoneUK Were experiencing very poor broadband after yesterdays outage. It keeps dropping every few minutes. Anybody having problems today? #vodafone #broadband @Broadband_News
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Fiona Luong
(@pluong33) reported
@VodafoneUK why have you disconnected my broadband provider from my current provider without being able to connect me to your service since Feb 2023? You decided giving my current provider notice to leave, leaving me without vital service and you cannot connect me!!!
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Bill Grieves
(@bill1892) reported
@VodafoneUK good afternoon. I obtained my SIM from Carphone warehouse. The switch has now taken place. As I had an account several years ago I logged in but the ne account is not associated with it. Live chat were unable to help. Can you?
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Robb Gardner #58
(@NotSoLilRobb) reported
@VodafoneUK just wow. So you've ended my discount at the end of the month, due to an early upgrade 18 months ago. Despite me having to reapply for the discount at the time and the agent not mentioning this at the time. Looks like you will be losing a customer come August #thanks
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Deax
(@AlexanderDeacon) reported
@VodafoneUK @SkyUK Feedback would imply we have received a service…we have not…therefore we shall not waste any of your time…2 months though…should be ashamed of your service! @virginmedia - can you do fiber in York?
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V a l k y r i e :)
(@Itquan4) reported
@VodafoneUK (area: Hounslow, London) i had internet all of yesterday when the outage was supposed to be out but now (april 11th) i wake up to no wifi at all, isn't supposed to be back up by now
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Project Cao
(@project_cao) reported
@VodafoneUK My broadband connection issues have been going on for 8 days since I started with you as a new customer. It’s a personal issue and not a generic issue. I need help. Not a generic response please. The customer service has truly been an awful experience.
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WelliXL
(@WelliXL) reported
@VodafoneUK can't get into my account at all. Had this problem before. Need this fixed please have several phones and contract is nearly up. Can't reset username as no pin or memorable word. Username not recognised
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ShannonMarie
(@Bratty_Queen96) reported
@VodafoneUK Vodafone is working but slow. Thank you
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John (anon) Smith
(@JohnAnonSmithy) reported
Wow. What has happened to #vodafoneuk customer service? Was once quite decent. Leave them for a few months and they go on a recruitment spree in the customer service reject bin. Simple questions left unanswered. I would have recommended them on that alone at one point but AVOID
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Shark Males
(@markshales) reported
@VodafoneUK I am still without internet, so yes I require further help. I was told by one of your colleagues on the phone that an Open Reach engineer sorted the line, but did not actually attend my address, begging the question "Why was I told by Vodafone that I needed to be in the house?"
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Misty Scott
(@Misty2k) reported
Have gone from delighted with customer service from an agent at @VodafoneUK to furious with their online support pages which SUUUUCK!! All I want to do is speak to an agent to help me activate my Onenumber plan on my new watch but they WILL NOT LET ME TALK TO ANYONE!
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Mandy
(@Mandy3520267676) reported
@VodafoneUK please help me I hurt my foot I can't walk on it