Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Dublin, Sheffield, Basingstoke, Marlow, Edinburgh, Hackney, Bolton, London, Bushey, Carlisle, Croydon, City of London, Bradford, Bristol and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Phone | |
 Sheffield |
Phone | |
| Basingstoke |
Phone | |
| Marlow |
Phone | |
| Edinburgh |
Internet | |
| Hackney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mel CG
(@mel_cg3) reported
@VodafoneUK #complaint waiting 2hours for a call from a Vodafone manager. No call back!😡
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Jon
(@jonqpr422) reported
@VodafoneUK There are decent numbers of people now saying they have sent off for a trade in and you reject it saying emei doesn't match. When we've used your trade in tool. Customer of 21 years, and you treat us like we are trying to swindle you into buying our phones back, it's ur 9ffer.
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Bonnie Newman
(@screenb303) reported
@Ofcom - I left @VodafoneUK 31 days ago & have received a full months bill. Logic says a billing period is no more than 31 days so at most I should've been charged pro-rata. Vodafone say they can't find my account and they deleted my online account so I don't have a number. #help
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Miss Speed
(@MissSpeedPE) reported
@VodafoneUK Hi I tried your WebChat the sales rep told me he couldn’t offer to price match o2 and said the prices on the website were all that was available. Couldn’t offer anything for a long time customer which was very disappointing. I will be switching to o2 for the better deal.
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Emma Mansfield
(@KeepTheFizz) reported
@VodafoneUK countdown to upgrade begins. Nearly Three years without upgrade that was never sent and still paying for it. You Bring shame to loyal customers 20*years.
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Mandy Green
(@MandyGreen) reported
@VodafoneUK @VodafoneGroup are just so awful it’s beyond words!!!!!!!!!!!!!!
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Technicslover
(@technicslover) reported
@VodafoneUK Reject this CPI plus 3.9% crap. Just corporate greed. Buy the phone outright and get sim free from an operator who doesn't increase costs each year. They say it's for investment but still the same network and very poor CS.
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concerned-covid
(@covid_concerned) reported
@VodafoneUK @dondo71 @glastonbury Yet you won’t add masts for areas with little or no reception, you talk about 5G, any chance of a signal?
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Business Advice Solutions
(@B_A_S_Wales) reported
After 45 days why would I expect @VodafoneUK to achieve anything else but failure to transfer a private number to a business number. “We completely understand Sir” no you don’t. #poor-attitude #no-satisfaction #vodafonebusiness
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Christopher J Wallis
(@CJWallisEsquire) reported
@VodafoneUK why is your customer service so disgustingly awful? Filed a complaint a month ago about money you owe me and nothing has been done. Chased it up. Nothing. Multiple chats disconnecting instead of dealing with it. Then having the audacity to ask me for more time
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John (anon) Smith
(@JohnAnonSmithy) reported
Hi. I spoke to one of your colleagues regarding on ongoing issue. As part of the pretence of helping me they did a reset on the router. Can this cause connectivity issues because today it is appalling when it seems to be settling down? @VodafoneUK
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Amy
(@aimmasonn) reported
@VOXI_UK @VodafoneUK after months of hell I’m finally at a point I can leave Vodafone to voxi but aparrently it will take 30 days I’ve dmed please help.
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bloodwarth 2016
(@FaeroyGlenn) reported
@VodafoneUK part of network you mean and which network would that be? The one that hasn't connected me for 9 months You mean that network do you? You mean a vulnerable person like me? Do you mean that network do you? Your team has much to be desired Asking the same stupid questions
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Lorraine Cope
(@_HappyFish_) reported
@VodafoneUK Hey @LeeFreemantle, @VodafoneUK would like you to send them a DM. No internet since January, yet they won't cancel the contract & compensate us until it's fixed. They can't fix the problem. We still have no internet. There must be a department that can resolve this?
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George Bowers | Actor
(@georgebowers888) reported
from
Edinburgh, Scotland
@thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻
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John (anon) Smith
(@JohnAnonSmithy) reported
Hi. I spoke to one of your colleagues regarding on ongoing issue. As part of the pretence of helping me they did a reset on the router. Can this cause connectivity issues because today it is appalling when it seemed to be settling down? @VodafoneUK
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srikants2.nft
(@srikants2) reported
@VodafoneUK @VodafoneIN_News @ViCustomerCare While deactivation authority mail was not asked. Post sending mail also it is deactivated more than 24 hours now. I dont know what kind of service you people are giving, If corporate connections are treated like this, Aam admi ka toh chhod hi do
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tha Movement Noize Production
(@JumaMhlanga) reported
I signed a contract with @currys aka carphone warehouse for & @VodafoneUK these guys did not send me a phone or sim card and work cancel my contract. Both companies are rip off and won’t communicate. Sh*t customers service
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Simon Royal
(@royal_simon) reported
@VodafoneUK Why can't I cancel One Number? Online you are told to ring 191. Then after ringing and asking to cancel the automated response tells me to manage it online. The levels of frustration are through the roof.
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she works in fashun
(@versacevains) reported
@VodafoneUK I paid my phone bill, it has come out of my account and now you’re saying it’s stuck in a domain! How is this my problem?? You turned all my calls and data off but you took the money out already
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Jon
(@jonqpr422) reported
@VodafoneUK @glastonbury Crooks, will give you a trade in price, to con you into upgrading, then tell you your mint condition phone is BER, can't tell you why though, absolute crooks. Worst customer service known to mankind.
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Finally got a complaint reference number off @VodafoneUK That's not too bad considering the issue has been going on since November 🤯
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Lorraine Cope
(@_HappyFish_) reported
@VodafoneUK We've done ALL of this. You've sent 3 x engineers who say the problem is the router. You've sent new routers. We still have NO internet. You say you won't cancel and compensate us until the issue is fixed and you CAN'T fix the problem. We are trapped in this ridiculous limbo.
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
@VodafoneUK Spent all of yesterday doing that and got nowhere. Sachin even told me you can't make a complaint about an ongoing technical issue with your Twitter team 🤯
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Flamsy McRous
(@doorstomanual) reported
@VodafoneUK @shanethegooner same problem here. this needs a better error message than a 500 server error.
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Gareth Rowlands
(@mynydd001) reported
@VodafoneUK do you often bill people for product that they have never had and then keep them on the phone for nearly 2hours! Think a customer service course may be needed!!!
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jason swann
(@jasonsw32197152) reported
Hi @VodafoneUK I’ve been trying cancel my phone lines with you since November as that’s when the contracts ran out.. you still haven’t done it and keep sending me new bills…. Now £900… for reference I’m not paying them and nobody will speak to me until the bill is settled..
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kim
(@kimmy___xx) reported
why are all your upgrade plans so terrible @VodafoneUK
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Lorraine Cope
(@_HappyFish_) reported
@VodafoneUK It is disappointing, isn't it? I'm aware that you can't deal with technical issues via SM. If your Tech1, Tech2 & broadband *expert* team can't fix it, I very much doubt the social media team can. That won't stop me posting daily to highlight @VodafoneUK and their incompetence.
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Miss Speed
(@MissSpeedPE) reported
@VodafoneUK how are you so much more expensive than your competitors? You’re about to lose a long-standing customer