Vodafone Outage Report
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Newport, Birmingham, Witney, Cardiff, Newham, Newport, Basingstoke, Whitchurch, Harringay, Hackney, Coventry, Northampton, Guildford and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Newport |
Internet | |
| Birmingham |
Internet | |
| Witney |
Total Blackout | |
| London |
Total Blackout | |
| Cardiff |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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James Williams
(@Jamgarwil1) reported
@VodafoneUK Reported - over the past week I've gone from full phone signal and full speed 4G to one bar signal and terrible 4G speeds. Everything is buffering. We use mobile data for our home MiFi so if this isn't resolved ASAP I'll be changing provider at the earliest opportunity.
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Pat Deeley
(@AVJobsEMEA) reported
@VodafoneUK @VodafoneGroup can someone please help me get a PUK code as your customer services tell me (via recorded voice) that they can't help! I NEED my phone.
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D. 787
(@D787800) reported
@VodafoneUK In a month my contract expires. I’ll move to O2, Vodafone **** off.
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Richard Burgess
(@richardpburgess) reported
@VodafoneUK I have been without a phone line for 8 days - I keep getting told to wait 48 hours for connection - this was a simple account transfer you have messed up and I can't get any sense from your customer service / account transfer team - can someone from Vodafone help ?
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Teklehaymanot G. Weldemichel (ተኽላይ)
(@TeklehaymanotG) reported
Her Majesty's regime via the likes of @vickyford and @VodafoneUK continues to support genocidal regimes in exchange for favorable business deals. E.g. #TigrayGenocide
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Simon_C
(@cheners_1) reported
@virginmedia Thanks but no. Suddenly you can offer me the same service for £31 which infuriates me. Why wasn’t that the price I was paying anyway. Typically penalising loyalty. As had no response from @VodafoneUK I’m not expecting great service, no change from Virgin. You’ve milked me enough
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Simon_C
(@cheners_1) reported
Thanks but no. Suddenly you can offer me the same service for £31 which infuriates me. Why wasn’t that the price I was paying anyway. Typically penalising loyalty. As had no response from @VodafoneUK I’m not expecting great service, no change from Virgin. You’ve milked me enough
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John Evans
(@Roridula21) reported
@VodafoneUK on a huge news day in the UK, your continued unreliable service in OX44 makes it very difficult to follow
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fcuk81v7
(@Version24112017) reported
@VodafoneUK Why is my signal constantly flickering between 4g and none? La6 postcode area. Been like this for days.
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Ian May - Travel Man
(@MrIanM) reported
@VodafoneUK I am meant to switch to you from Virgin today, all plugged in but red internet light. I work from home so this will cost me money. I need help fast! Please don't make me regret switching!
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Michael Drayson
(@mdrayson) reported
@vuecinemas I cannot use my @VodafoneUK #veryme 2 for £7 codes… known issue? Booking fails at the end…
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Dame Bromwich #FBPE #SlavaUkraini
(@rosbrom) reported
@VodafoneUK god your service is SO BLOODY AWFUL as it drops out randomly JUST WHEN I NEED IT thanks no thanks
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Iversman
(@Iversman) reported
@VodafoneUK everytime I want to use your app to check my amount of data left to use the app never works. Always an error or its undermaintenance. The years I've been using the app and I can count on 1 hand how many times it has actually worked. Error code 2115 this time.
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James Williams
(@Jamgarwil1) reported
@VodafoneUK By the way I think it's shocking there's no feedback loop when you report a network issue using the link you shared. I've done it before and been equally disappointed. No contact details are taken and there's no confirmation the report has even been acknowledged.
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Sam Addleman
(@SamAddleman) reported
@VodafoneUK No signal/mobile data in central London all morning. Other Vodafone users experiencing the same. EC4R postcode area. Are you aware of this and is it being fixed?
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Stephen Honeyman
(@sh0110b8995) reported
@VodafoneUK I bought a PAYG SIM card this morning. The phone didn't acknowledge the £10 top up. Can you please help me?
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Seonaidh 🏴
(@MacNaBracha) reported
@VodafoneUK Get your website and customer relations sorted first.
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CaptainDarkseason
(@CDarkseason) reported
@VodafoneUK Your head of marketing needs to be sacked. This is terrible. Show some respect
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Pat Deeley
(@AVJobsEMEA) reported
@VodafoneUK can you please help me asap. Called Customer Service only to be told by a voice recording that they can’t help me! I need a PUK code asap please
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Veteran Politics UK #EnoughIsEnough
(@PoliticsVeteran) reported
@VodafoneUK Every year for the last five years I have complained about the drop in signal strength when the holiday makers descend on my seaside village, every year I've been given the runaround in DM's. I give you the info...nothing, next person wants the info again, nothing back, next
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Paul
(@Paulrobsalmon) reported
@AhmedShelbaya @VodafoneUK .. and 1 hour after you reset my service after 8 days you have just turned it off again …. And let’s not forget in that time you managed to muck up the bill so badly that one of you stores needed to sort it out .
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Veteran Politics UK #EnoughIsEnough
(@PoliticsVeteran) reported
@VodafoneUK I pat you now. I now know what the issue is from other residents, essential maintenance....the disappointing thing is those on other networks were notified in advance, for vodafone...that was too much trouble
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Veteran Politics UK #EnoughIsEnough
(@PoliticsVeteran) reported
@VodafoneUK Sorry but what part of I have to leave my home to communicate via the net? I live and work in my village so to test the signal I have to leave the village, how does a reading away from my home help? It certainly does not improve the signal at home that is Jon existent
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diggy
(@heyitsdiggy) reported
In other news the @vodafoneuk website is awful, it’s like they don’t want be to buy. I’ve been trying to purchase a sim only plan and the website just errors out over and over when it comes adding my card details.
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Rosamund Morgan
(@Rozzermundi) reported
@VodafoneUK I can’t help feeling that the phone must work…I don’t know how.
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Jess Childs Author
(@JessChilds) reported
Note to @VodafoneUK if you're going to keep your customers on hold for an hour (yes really) a choice of more than 2 songs to listen to might help improve customer relations #consumerrage #hatevodafone #rubbish
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Paul
(@Paulrobsalmon) reported
@VodafoneUK I have tried to DM you and now you have turned my service off again !!!
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Sally Halfteck
(@Sally_Halfteck) reported
@VodafoneUK My broadband switch was cancelled without my knowledge. Currently been without broadband for a week and I can't get a clear answer as to what has happened and when my broadband will be activated. I work from home and need this working ASAP. Any help?
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nathan_castledine
(@nathanscott0402) reported
@VodafoneUK Hi, is there any news yet regarding your pre-orders for the new iPhone 14? I’m wanting to pre-order it tomorrow, and I am in existing customer with you. Thank you. Hoping this will be possible.
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BoredMatelot
(@BoredMatelot) reported
@VodafoneUK less than 24hrs remaining overseas and 3 days since I started calling, using online chat and DM via Twitter to add data to a contract. You’ve failed, adding the data to an entirely different number and promised/ then failed to add a Euro Pass. Great Service!