Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 12/07/2025 02:45

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Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Christchurch, Glasgow, Willenhall, Leeds, Manchester, Tower Hamlets, Milton Keynes, Oxford, Sevenoaks, Hammersmith, Athy, Dublin, Liverpool and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomChristchurch Wi-fi
United KingdomGlasgow Internet
United KingdomLondon Internet
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MOOMOO111 ann (@MOOMOO111) reported

    @EE I was stranded in Holland and my phone did not work despite having roaming as part of my contract. I managed to get online but you ignored me. Contract up in a few weeks despite being a loyal customer am going to @VodafoneUK Goodbye @EE

  • Rant_and_Bants Chan_Bants (@Rant_and_Bants) reported

    Since @VodafoneUK and @ThreeUK has joined forces the signal is crap. Was not a problem before this #VodafoneUK

  • r_0904 r_0904 (@r_0904) reported

    @VodafoneThreeUK @VodafoneUK @ThreeUK NE England. I've had no better than 1 bar signal for the last 5 days. Is it a general problem?

  • AhmedFaiyazAlam Ahmed Faiyaz Alam احمد فیاض عالم (@AhmedFaiyazAlam) reported

    @ViCustomerCare @vodafone @VodafoneUK Enough of wrong doing & misleading On VI website it is mentioned 9820011110 is the Voicemail box number for mumbai circle, whenever qI divert call to this it doesn't work, qone of VI told this no. doesn't belong to VI, then what is VI VMS number?

  • FatuousTec Parkie (@FatuousTec) reported

    @wmarybeard @VodafoneUK Had a similar issue in a town just outside Cambridge. Had to bite the bullet and get a contract with a different provider (Virgin Media). Managed to get a refund & some compensation from Vodafone but was rage inducing nonetheless.

  • jnafr FINGERSJOHN✌ (@jnafr) reported

    Entered B43 7EQ. Time to see if @ThreeUKSupport @VodafoneUK have sorted out the outage.Week 8 now.

  • Rant_and_Bants Chan_Bants (@Rant_and_Bants) reported

    Since @VodafoneUK merged with @ThreeUK the signal is rubbish. Sort it out #Vodafone kmt

  • AshleyPiperKRO Ashley Piper (@AshleyPiperKRO) reported

    @VOXImobile As Voxi uses the @VodafoneUK network, do Voxi users connect to the @ThreeUK network just like Vodafone users do?

  • lucyerber Lucy Erber (@lucyerber) reported

    @wmarybeard @VodafoneUK Firstly you will be entitled to compensation-won’t help you now I know but I ended up with nearly 1 free year from Plusnet for something similar. But you can attach your mobile to your laptop and run that from the phones 5G. Google it for instructions how

  • paul_miller78 Paul (@paul_miller78) reported

    My network provider is @EE (supposed to be the best) when I get into city centre Manchester it's absolutely shocking. I'm working on the towers they have basements go down to B1 no signal yet 2 of the lads 1 on @O2 the other one @VodafoneUK can go to B2 still get a signal. Smart

  • D_Revatron Revatron (@D_Revatron) reported

    @VodafoneUK @VodafoneUK all due respect that won’t help. Cable damage and you don’t have a contingency to reroute traffic like all the other providers who use said cable. Just need @SkyUK to confirm if their mobile network has issues as we can’t use any data at present.

  • baldywaldo Craig (@baldywaldo) reported

    @CityFibre I have been speaking to @VodafoneUK constantly. Apparently you sent an engineer out on Friday who found no issue!! 🤡 Almost 7 days now! Anyone able to confirm if @Hyperoptic are any better?

  • Badman_Blaze Badman Blaze (@Badman_Blaze) reported

    @Basil_TGMD I called @VodafoneUK and @SkyUK last week and boy did it feel like torture. All Indian customer service and I couldn’t make out anything they said. Felt like weeping because they sounded frustrated repeating themselves and I felt upset because I needed help and they were useless

  • kopite_Lad20 Andy  🇬🇧 🇺🇦 (@kopite_Lad20) reported

    @VodafoneThreeUK not sure if you right to ask. If you with @VodafoneUK you running on Vodafone network and not three network. If you with @ThreeUK you running on three network and not Vodafone network

  • CraigC4STA Craig Forster (@CraigC4STA) reported

    Never use @VodafoneUK for your broadband. Constantly dropping signal, all they do is say we will monitor and do nothing. Roll on next month when I switch over to @SkyUK. #vodaphone

  • kopite_Lad20 Andy  🇬🇧 🇺🇦 (@kopite_Lad20) reported

    @Shaunjenks what network does @VodafoneUK and @ThreeUK run on

  • kopite_Lad20 Andy  🇬🇧 🇺🇦 (@kopite_Lad20) reported

    @VodafoneThreeUK hi as a Vodafone customer looking forward to what’s coming. My question is. When will we will see #VodafoneThree on our mobiles or are they staying as Vodafone and 3. Iv asked both @VodafoneUK and @ThreeUK and both said they don’t know

  • mrhaynz Frank Grimo (@mrhaynz) reported

    @EE why am I unable to access my account? Why can’t I verify my email address because your recapture robot crap keeps resetting? I call and kept on hold forever with no answer. Are u still in business? Should I cancel my direct debit? @ee @VodafoneUK

  • AshishA37996395 Ashish Ashu (@AshishA37996395) reported

    @ViCustomerCare I recharged for a 70-day plan but got only 64 days validity. This is unacceptable! Please fix the error or issue a refund ASAP. DM me for details. @VodafoneUK @VodafoneFdn #ViIndia #CustomerCare

  • rickblackman01 Rick Blackman (@rickblackman01) reported

    @kathiemcgregor4 @VodafoneUK My new @EE who I changed to a couple of weeks ago is pretty crap. Not a good start to what was meant to be an improvement.

  • jnafr FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport 3 months now,no signal B43 7EQ Great Barr Birmingham.Just entered area,let's see if it is still out. @VodafoneUK @EE

  • MelanieOwen66 Melanie Owen (@MelanieOwen66) reported

    @ThreeUK life doesn’t need a big network that barely works and has more outages than any other provider. Literally can’t wait for contract to expire so I can go back to @VodafoneUK

  • king_gorack Chris (@king_gorack) reported

    Hi @VodafoneUK @ThreeUKSupport please please please can you have a working/usable data service at Waterloo Station. Every single day is a battle with the trains and having no reliable data service makes it even harder to work out how to actually get home.

  • MOOMOO111 ann (@MOOMOO111) reported

    @EE the worst mobile phone company ever!!! When I last renewed my contract my add on included roaming. Needless to say it failed me and now they say I never had roaming as part of my contract but I can pay to have it now. My contract ends in a month. @VodafoneUK see you soon.

  • RyanJWolf Ryan Wolf (@RyanJWolf) reported

    @giffgaff what is up with your signal in the south of the UK? Every time I’m working down here it’s next to impossible to get a signal! @VodafoneUK @EE is your service any better??

  • _W33_Shane Shane Deery 📱 (@_W33_Shane) reported

    Hey @EE can I ask what’s the best number to call your customer service team when calling from another network as I have just joined EE in the last few weeks & have limited signal at my home address & yes I currently have an contract with @VodafoneUK as well 👍

  • VictorMeldrew00 Victor Meldrew (@VictorMeldrew00) reported

    Hey @EE I am having a problem with my data connection, it constantly hangs when I have dual sim (both lines) enabled on my iPhone 16 Pro Max. Data is set to EE, other line is @VodafoneUK - I don’t know if its an issues with the esims or if there some sort of compatibility problem

  • kopite_Lad20 Andy  🇬🇧 🇺🇦 (@kopite_Lad20) reported

    @VodafoneThreeUK not sure if you right to ask. If you with @VodafoneUK you running on Vodafone network and not three network. If you with @ThreeUK you running on three network and not Vodafone network

  • kathiemcgregor4 kathie.artist (@kathiemcgregor4) reported

    @rickblackman01 @VodafoneUK @EE They haven’t really said anything about it either, just a automated message on their customer service line. 🙁

  • BorisXD Boris Gragera (@BorisXD) reported

    @EE how is it possible that in 2025 you have the worst internet coverage that I ever found in a country especially inside buildings that is 0%? @VodafoneUK you are included in this group as well. What is happening in the UK?