Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Dublin, Southall, London, Blackburn, Newport, Staines, City of Westminster, Newcastle upon Tyne, Reading, Halifax, Batley, Southwark, Thatcham, Poole and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Internet | |
 Southall |
Internet | |
| London |
Internet | |
| Blackburn |
TV | |
| Newport |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Roma Bhowmick
(@Romabusinesstip) reported
@VodafoneUK VERY VERY angry! Need urgent contact with support! In USA until 7th Jan and both our phones now without service thanks to #vodafoneukbusiness incompetence!!! Can’t even log in to app to contact support! 🤬#poorservice #incompetentsupport
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Julie
(@juliekennedy63) reported
@VodafoneUK rewards are absolutely crap play everyday and nothing just a gimmick not known anyone to win anything !!!!
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Stuart Smith
(@iamstuartacus) reported
Changed from normal @VodafoneUK Broadband to FTTP Thu 8th. Drilled through gas riser & slightly into the gas pipe inside, damaged brickwork, FTTP didn’t work until Tue 13th, stops again Thu 15th, engineer 8-1 today doesn’t show up, new appt. for 23rd! Customer care at its worst!
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Sarah-Lou
(@babyminkdeville) reported
@VodafoneUK, what does 'server response error' mean when i'm trying to send an MMS message? I have unlimited picture messages as part of my contract, so it's not a credit issue either
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Liz Ratcliffe 💙
(@Ratty_Liz) reported
@VodafoneUK hi are you aware that vodafone is down in Sutton Coldfield birmingham? I don’t have any internet at all on my phone
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Stop Hogging That Lane
(@2468MWay) reported
@Plusnet there's an outstanding account on my credit file for £50 but I've never had Plusnet I've always had @VodafoneUK 17yrs and more recently @O2 as Vodafone got to Greedy can you advise ??
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Ayman64
(@64Ayman64) reported
@VodafoneUK The worst company and network for two and a half years, and I complain about the bad network, and no one asks, and there are no officials in it to solve customer problems
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Jamie.
(@itsjamielike) reported
When you’re two days into no service with @VodafoneUK and support tell you “you need to wait some time” for my services to resume. Days? Weeks? Really regret moving to them now
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Roma Bhowmick
(@Romabusinesstip) reported
@VodafoneUK Ok but I’m running out of time and patience! You are 5 hours ahead of me and everyday in the last 3 days we get so far abd then your support for business centre ‘closes’ Ridiculous!!
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Vodaphone hater
(@BingBon79010990) reported
@VodafoneUK Ima finna scrap with ******** bot
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Izzy
(@Izzwozz) reported
@VodafoneUK Connection is ok for everything except elf hunting. It just says the connection isn’t secure and no idea on a fix.
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Milz Pixie
(@MilzPixie) reported
Can't tell whether it's my phone being rubbish or whether @VodafoneUK is broken? TS1/Central Middlesbrough.
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iaindownie
(@iaindownie) reported
@JazzerArchers @VodafoneUK Yeah, but I'd rather have the service I ordered (and was promised would be activated on 1st, 7th, 12, 16th of December).
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DebH
(@DebOwl121) reported
@VodafoneUK Thank you but I haven't got the will, inclination or patience to go through it all again. Suffice to say business team never fulfil their promises of return calls.
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Khushboo Karnani
(@KhushbooKarnani) reported
@VodafoneUK order declined as failed credit check?! Experian credit score is 999, no issues previously. So why has it been declined?
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jay
(@JayHayon66) reported
@VodafoneUK Well you must know. So are you going to compensate customers for lack of service, not been able to work from home and having to catch up in our own time, compensate for having to use phone data and for not being able to use paid for streaming service?
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Jo
(@Josephi55085002) reported
@VodafoneUK engineer due Wednesday gone, booked day off work, nobody came, no contact, went on Twitter, told it had been cancelled, I didn’t cancel it, went to store, account was still live, was told had to cancel, wait 24 hours, apply again, terrible customer service
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Kieran Maloney
(@KieranMaloney10) reported
@VodafoneUK It’s been down over 24hrs at Xmas…..
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💗
(@lovemyqsx) reported
@VodafoneUK absolutely disgusted with the telephone service, on hold for 1 hr 30 mins to be cut off... now on hold again 1 hr 16 mins no one is bothering to answer! 30 day notice going in as soon as I get through. I will take my custom elsewhere!
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Neal Rankin
(@saltyswans) reported
Truly dreadful customer service from @VodafoneUK this week. Phone and broadband activation scheduled for Tuesday 13th, despite “on line chat” every day with advisers and unlimited apologies it took 36hrs to get internet back and I am still without a landline.
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Hadyn Wood
(@HadynWood) reported
@VodafoneUK have been overcharging my 81 year old mother for 12 months. She has Vascular Dementia & Altzeimers so can not understand text messages or much else. I made a formal complaint in store via email and requested Vodafone call me to deal with the matter. They are refusing!
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d m
(@Eeeespialsods) reported
@VodafoneUK hello, my Nan is with your network and can make calls. But she cannot receive them. I believe there’s some work in the area or CW9, Cheshire. How long is this going to be happening for and why can’t she receive calls if she can make them? Thanks.
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Bing Bong
(@BingBon79010990) reported
@VodafoneUK How about instead of ********* your asses you send out an engineer to fix this wifi. Only been THREE DAYS.
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Jay🏴
(@LionHeartJay17) reported
@VodafoneUK Why can't I login to you're app. It never worke
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Bing Bong
(@BingBon79010990) reported
@VodafoneUK **** you fix my wifi
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Tom #FBPE
(@EcoFrench) reported
Having suffered the twin miseries of a @SamsungMobile H1 and @VodafoneUK ‘s terrible 360 system, I can confirm I will never ‘switch to Samsung’. Or go back to Vodafone.
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jay
(@JayHayon66) reported
@VodafoneUK @mz_jem Stock answer you have given to everyone, absolute joke. What is the issue, why are so many customers affected and why aren't you being honest. Absolute disrespect for your customers Richie #Vodafonedown #vodafone
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Roma Bhowmick
(@Romabusinesstip) reported
@VodafoneUK still no resolution to my esim issue!!!!! QR codes keep being sent then get message ‘no longer valid’ when try installing! Restarted phone as requested. Agent now no longer connected & I refuse to start all over AGAIN!#sortyourbysinessout #notagile #servicefail
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Michael Latimer
(@latimermcl) reported
@VodafoneUK Thanks but that link says ‘ordered’ and gives no other information. Why can’t you give some visibility? I’m just hitting 4 weeks now and no real info. It is pants service level tbh…
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Kieran Maloney
(@KieranMaloney10) reported
@VodafoneUK Why are you not communicating through a central location or updating your customer proactively, why do we have to chase for an update! surely a service update on your website would help keep customers informed…