Vodafone

Vodafone Outage Report

Why is my Vodafone service not working?

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Outage Chart 07/21/2025 15:10

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Will Vodafone compensate me for the outage?

The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone outage reports came from the following cities: London, Hampstead, Brentford, Milton Keynes, Birmingham, City of Westminster, Deal, Glasgow, Livingston, Edinburgh, Thetford, Ealing, Leeds, Wakefield and Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHampstead TV
United KingdomBrentford Phone
United KingdomMilton Keynes Phone
United KingdomBirmingham Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Ballistix99 Wickins (@Ballistix99) reported

    @GaryCoxUK @virginmedia @VodafoneUK Excellent customer service

  • MrTommo999 MrTommo999 (@MrTommo999) reported

    idk how @VodafoneUK has done it... but they have given my family WORSE INTERNET THEN TALKTALK... TalkTalk Crashed once a week and had bad wifi. the wifi part is the same on Vodafone BUT WE HAVE LOST INTERNET 9 TIMES IN LESS THEN A WEEK...

  • mister_surname Clive Surname 🪵 (@mister_surname) reported

    @EE fathers phone constantly breaking up and rejecting calls. Can't check for issues around WD6 1EN without creating an account (pathetic). @VodafoneUK is your indoor coverage good here as I'll get him to switch

  • Adam_L_OHare Adam Ó Hare (@Adam_L_OHare) reported

    @VodafoneUK Ever since your merger with @ThreeUK, I get next to no signal in Bromsgrove and only 4G. When before it was fine and was getting 5G.

  • johnsouthwales johnsouthwales (@johnsouthwales) reported

    @VodafoneUK @ThreeUK @VodafoneThreeUK the problem with merger, which mast in ammanford is being used, Vodafone is on top of Argos, three on top of BT. If three is down, Vodafone is down. If voda goes off, three goes off??

  • RobRollin2 Audere Est Facere (@RobRollin2) reported

    @Tramzadol @virginmedia @VodafoneUK Honest i think the constant time changes are pissing me more than the actual outage! Its crazy bad!. Have you done the compo thing online? Make sure you do mate.

  • RobRollin2 Audere Est Facere (@RobRollin2) reported

    @Tramzadol @virginmedia Honest its a joke. Never had a issue with @VodafoneUK , i need to beg forgiveness and go back ASAP!!!!.

  • terribletavern1 David (@terribletavern1) reported

    @VodafoneUK @ThreeUK have merged to make the biggest mobile network in the UK, and yet you still can't get a signal in East Hampshire... Time to start shopping around...

  • MADeewok MAD eewok (@MADeewok) reported

    @CotswoldLadyB @O2 I had to leave o2 after over 10 years coz it just went down hill in my area . South of Bath . I gave up and moved to @vodafoneuk best thing I ever did

  • DINESHKOLHARE Awaken Indian (@DINESHKOLHARE) reported

    @AdityaBirlaGrp @VodafoneUK @ViCustomerCare I did not get my 130 GB data as well as your service sucks in my area after multiple complaints also no issue resolved. Neither i can connect with your customer care nor any other options. I am shareholder of your company but 2/3

  • drsarahjdavies Sarah Davies (@drsarahjdavies) reported

    Day 18 no home broadband. Multiple houses in street. Providers blame Openreach and vice versa. Need scaffolding to fix the problem. Scaffolders turn up today, but no engineers so they leave again. Impossible to do my job. Teenagers in meltdown. @WeAreOpenreach @VodafoneUK @EE

  • R4ck4tt4ck RackAttack (@R4ck4tt4ck) reported

    @fekitcba @VodafoneUK @ThreeUKSupport its not their fault that customer service isnt taken seriously, but doent make it any less painful for us trying to get outcomes & fixes vs just bs comms

  • Maverick2405 Mike (@Maverick2405) reported

    Since @ThreeUK and @VodafoneUK have merged my three signal has been absolutely crap!!! Never get 5G now.

  • R4ck4tt4ck RackAttack (@R4ck4tt4ck) reported

    @fekitcba @VodafoneUK @ThreeUKSupport consumer support across all major services suppliers has gone to ****. Insurance, Banking, Telco / Broadband & even high street retail, supposedly fighting the transition to Online shopping 🤬

  • Snipes5821 Simon 🇺🇦🇪🇺🇨🇦 (@Snipes5821) reported

    @MAstronomers So sorry to troll such superb images, but why can't I get a decent ******* mobile phone signal where I live. @VodafoneUK @ThreeUK .

  • garethharrison Gareth Harrison (@garethharrison) reported

    @VodafoneUK @ThreeUK Dear Vodafone, please sort out the three network. It’s ******* shite!

  • snehal_sp18 SP (@snehal_sp18) reported

    @VodafoneUK @vodafoneIN_Fdtn @JM_Scindia Vi’s cheating harassment service started snatching innocent loyal customers money now. Blocked my cell number which was subscribed for whole year. Not even replying their appellate officer are enjoying and involved in snatching money

  • markduc80750750 mark duckett (@markduc80750750) reported

    Been with @VodafoneUK for approx 10 year renewed my contract using advice from store feel like I was miss sold poor advice call technical they te you one thing then goto shop they tell you another time to move to @EE such disappointing service

  • jnafr FINGERSJOHN✌ (@jnafr) reported

    Why for the past 4 weeks,can i no longer get a network connection @ThreeUKSupport @VodafoneUK @EE ALL other networks are fine.I believe you have moved tower a fee 100 yards.avery annoying,is there any chance of fixing this issue.Thank you.

  • StewartHardies Stewart (@StewartHardies) reported

    Just got CityFibre FTTP installed with @VodafoneUK in Edinburgh but my traffic is routed through Manchester, causing 26ms ping instead of 9ms like others nearby. On full fibre. Why am I paying for FTTP with worse routing than Virgin Coax? Fix it or I cancel. @CityFibre

  • DWRICHARDS David Richards (@DWRICHARDS) reported

    @ThreeUKSupport @ThreeUK am wondering whether the merger with @VodafoneUK is responsible for most of a day last week with no phone service and, today, virtually no mobile broadband service in the EC4Y area. The mobile broadband router is usually pretty good but not today!

  • misssamc Samantha Coles (@misssamc) reported

    Hey @VodafoneUK - my Apple Watch plan isn’t working. I still need my phone with me to use it. I have raised this multiple times on chat, dm, in store and more - it’s not worked since I took out the plan months ago. Can you help?

  • ARcrypto12 AR crypto (@ARcrypto12) reported

    @Ofcom hello, as you might be aware, the @ThreeUK merge with @VodafoneUK has caused a lot of mayhem, as a loyal 3 customer for many yrs, I’m getting the run around, as I’m not getting to be able to cancel my remaining 12 months as not allowing me answers, plz could you advise

  • DJMRT DJ MRT (@DJMRT) reported

    Signal is down AGAIN. @O2 i have been with you for years but i think its time to switch @VodafoneUK what you saying?

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported

    @virginmedia I’ve discussed it. The best you can offer me is £47 a month. I currently pay £32. A new customer would pay £36. I’ve given 30 days notice to cancel now as I’ll go with @VodafoneUK who can offer full fibre for £36 a month.

  • michael_s_scott Michael Scott 🇺🇦 🇮🇱 🎗️ (@michael_s_scott) reported

    @NinjaWorrier @VodafoneUK Stuck in no man’s land now. Vodafone say it’s Virgin that have to do the uncancelling, Virgin ask for security info which of course doesn’t match up because we haven’t been able to get through their broken registration process.

  • ahki28 TOMM (@ahki28) reported

    Worst phone line to have is @VodafoneUK and @ThreeUK. The worst broadband to have is also Vodafone. They've just fallen off. Out of nowhere

  • turnerhmt Heather (@turnerhmt) reported

    I see the service has not improved since @VodafoneUK merged with @ThreeUK . After almost 24 hours I'm still unable to make or receive calls in central London.

  • SweetAsAMoose Dan R (@SweetAsAMoose) reported

    @ThreeUK making and receiving calls has been down all day long. What an earth is going on? This has already happened this year back in January. I thought you have now teamed up with @VodafoneUK for a so called "Better Service". It's been far from that for the last few years now!

  • mamapanda58 Mihaela Filipescu (@mamapanda58) reported

    @RobertBalaam @ThreeUK @VodafoneUK The same outage was on the 23rd of January.five months ago