Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: London, Dublin, Norwich, Wandsworth, Edinburgh, Newark on Trent, Halifax, Hounslow, Normanton, Southampton, City of London, Glasgow, Hook, Caerphilly and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
 Dublin |
Internet | |
| Norwich |
Phone | |
| Wandsworth |
Internet | |
| Edinburgh |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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JRinman6
(@JohnInman6) reported
@Lorrain44750532 @VodafoneUK My contract ends in 3 weeks. I contacted Vodafone to tell them I didn't wish to continue (as their recent price increase makes them double Tesco's tariff ). The guy made 0 attempt to keep me as a customer, and says I can't cancel until we reach expiry date. Yes,terrible service.
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Caroline P. 🇪🇺🔶 💙 What is today's fresh hell?
(@carolinep0) reported
@Oscarin14918850 @SueSuezep @VodafoneUK I found it was getting hold of customer service. A total of 9.5hrs over 3 days, about 90% of which was on hold (or waiting for advisor to type answer). It got so I was quite tearful each time I was transferred. And don't get me started on the bastard TOBi bot.
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Stg
(@Shaun710) reported
@mfawake @VodafoneUK Yeah they are **** can’t wait leave them
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Caroline P. 🇪🇺🔶 💙 What is today's fresh hell?
(@carolinep0) reported
@SueSuezep Vodafone Mobile (though I have good experience with their broadband). Never, as long as I live, will I ever think of switching my mobile to @VodafoneUK again. Customer service system is truly atrocious.
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Rachel Stebbings
(@rachstebbs) reported
@VodafoneUK having problems with my router again. No internet at all, despite restarting multiple times since last night. Is there an issue in the BD7 area?
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Ready?
(@mfawake) reported
@VodafoneUK Also took around 5mins to send that reply. Mobile data not working great either
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Tanya Ekiyoyo
(@TEkiyoyo) reported
@VodafoneUK would be great if you can actually help your customers. Fault case closed, solution signed up for new contract without being advised. 1hr 10 on phone still no solution. Superfast Broadband NOT!! Any help?
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Hayley
(@TinkHayley) reported
@traceys37401172 @VodafoneUK Seriously @tescomobile have been amazing and the network coverage hs been much better! Much better deals!
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Craig
(@WhiskyJamJar) reported
from
Dundee, Scotland
@VodafoneUK why are the offers on your site not available on your chat live box (on your website) when the site says to contact the live chat team due to errors? I've had 2 SIM offers now that I want to upgrade to but when I try to they get revoked and the price goes up!
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old rocker
(@steve57goatee) reported
@VodafoneUK I have been unable to receive calls for 8 days. My number was ported from another network provider but apparently files are missing. Can’t Vodafone chase this up as it’s getting very frustrating now and I get told untruths when I ring 191
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PunkJester
(@JustWakeUpLink) reported
@VodafoneUK Is internet down across the board? Me and a friend who is on a different vodafone connection are getting repeated disconnects
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David White
(@DavidWhite_IO) reported
@VodafoneUK 2nd time in store and again, leaving without a new phone! This is getting past the joke, can I just upgrade another way!? That’s 2 hours of my life I’m not getting back due to shocking staffing errors…
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Lorraine Ballantine
(@Lorrain44750532) reported
@VodafoneUK when you are going round in circles to cancel when your out of contract and still being charged a fortune. How hard is it, surely all it takes is one person.... frustrating
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Lauren Knight
(@Swiftlozza) reported
@VodafoneUK could someone please explain to me why since switching to your internet only 1 person is able to play games online? Not had this issue with any other broadband just you. So 2 people can't play the same game online if they are on the same internet. Needs fixing ASAP
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chard de roblox
(@israel_banam) reported
@pittnuma @VodafoneUK I faced similar problem also. I tried reaching out to the support team but I got no response,I finally got help from @MarcJrn
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Ishita Reha Gupta
(@ishitarehagupta) reported
from
London Colney, England
I can’t believe how ****** @VodafoneUK is! Pathetic service!
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Michele
(@Miss_Mustoe) reported
from
East Ham, England
Let's talk about the terrible service received from @VodafoneUK upgraded contract 3 months ago!! Yes 3 months!! Being made to Pay for a phone I still haven't received!!! Countless complaints later and still no resolution. 🙄
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Nick
(@AtlasComstock) reported
@VodafoneUK I am being charged a subscription via my phone bill, for something via Google Play, but the subscription or order history shows nothing on the Play store. Please help
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pokadot
(@1pokadot) reported
@VodafoneUK Netwrok issues since may20 Told i'll only be compensated £40. had to call Vodafone 20+ times. Told lies numerous times and find the compensation unfair when comparing how many times ive called-each time Vodafone customer service have been appalling with resolving the issue
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jj💙💛🇺🇦
(@julie_twickers) reported
@VodafoneUK Why is Vodafone so useless as a service? No signal in London!
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Tanya Ekiyoyo
(@TEkiyoyo) reported
@VodafoneUK Apparently my dropping Internet can only be fixed by a new router and you won't provide one unless I sign up for a 18month contract. Case 117086 was closed without resolution and now I'm stuck - please message me for more info as over 1 hour on phone yesterday!
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CossieLover1369
(@cossielover1369) reported
@VodafoneUK 4G is appallingly slow and not as advertised anymore. Last contact I had up around 25 to 35mb/s, now it's under 8mb/s, the upload is more than the download laughably. I payed more not to have it restricted to under 10mb/s too. What a massive con!
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lisa kemp
(@lkemp87) reported
@VodafoneUK can you please inform me why i have no 4G, i have followed all of your steps and it don’t work. I pay £88 a month for this ****
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Stevie behind the Deuce 🏴🇮🇹🇺🇦
(@Oscarin14918850) reported
@carolinep0 @SueSuezep @VodafoneUK Sneaky buggers were continually adding charges to my monthly bill, customer service was like talking to a brick wall, never again…
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jj💙💛🇺🇦
(@julie_twickers) reported
@VodafoneUK Vodafone cares not about loyal customers. No proper signal in London for 5 days. Absolute joke.
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Paul
(@TheBastow) reported
@VodafoneUK @VodafoneGroup @TradeStandards just been on hold to broadband support for 45 minutes, to then be given an automated message to say the lines have now closed. Broadband has been down for 4 hours. #vodafonefail #ripoffBritain #rubbishservice
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Fitz 🏳️🌈
(@fitzdoggy) reported
Damn @VodafoneUK are up to the old tricks of putting age restrictions on my account when they have not been asked for this is now the 5th time in 12 months it is beyond a joke.
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pokadot
(@1pokadot) reported
@VodafoneUK Hi Chelle, already spoken to 20+ Vodafone customer service colleagues and no one has resolved the issue, just passing the buck from 1 team to the other.
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DC
(@pittnuma) reported
@VodafoneUK is there an issue I can't login to my account to check my bill
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Vodafone UK
(@VodafoneUK) reported
@Mau2207 Hi 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie