Vodafone Outage in Dagenham, Greater London, England

@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

@VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!

@VodafoneUK I have DM’d you an issue I have. Any chance of a response please.

@VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

@VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing

@VodafoneUK I hope that you sort out your customer service, i had to cancel my order because of redirection issues that was not done properly. I am really disappointed.

@VodafoneUK utterly is shock that my friend I recommend to leave o2 to you. Has endured the worst customer service and your app is also technical faults and now she’s disconnected! Please kindly explain

@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

@VodafoneUK This doesn’t mean that you make 4G work like shit so people have to upgrade. Thanks.

This is becoming a daily frustration and I look forward immensely to leaving this terrible company @VodafoneUK next month when my contract is up. I don’t care for your offers

We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

@Tractorgirl @TalkTalk @VodafoneUK If that happens I'll just cancel my dd and accept a number change. I don't understand how one of the biggest broadband companies don't have the technology to move their staff to home working and continue operating.

@Tractorgirl @TalkTalk @VodafoneUK My internet is so slow that when I video call a group of friends I'm unable to join in. They can't hear me and my screen keeps freezing, I can only communicate by typing in chat whilst watching them chat away to each other. I live alone, internet is so important for me to connect

@Tractorgirl @TalkTalk It's crazy, their message is that they're not running those services because of covid which suggests they haven't managed to make the move to working from home. I would've just upgraded with them but instead I'm moving to @VodafoneUK who've been great and will cancel TT for me.

@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

@VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup

@VodafoneUK - broadband outage at 1.55am. Yet another outage!!! West Bromwich.

@hannnx_ @VodafoneUK If your staying with Vodafone then you simply do an upgrade and that will allow you to keep your number. If you want to leave and go to another provider you have to ask for a pac code and that will then automatically provide the notice and cancel once it transfers.

@trcFN @virginmedia @VodafoneUK yeah i mean i’ve never had virgin wifi before

@VodafoneUK I will dm tomorrow because I think I have the chat log in an email and was just about to sleep. But an fyi 2 hours I was on chat with the advisor and 3 times he tried to sell me a new line. Towards the end he just became arrogant and rude.its made me feel like crap Tbh

@VodafoneUK It has passed it was installed on Monday and it’s still not working can you look into this #vodafone #vodamoan

@VodafoneUK so after communication today, its apparent that you only care about taking money off customers. been with you over 6 years, have 3 lines, never missed a bill,have always paid on time, yet cant make an exception. Had thousands from us well no more when lines are up.

I seen a video on itv YouTube that there is now a ban in place as of 2021 service providers will not be allowed to purchase Huawei equipment and removal by 2027, is the ban just for 5G equipment? and is 4G equipment not made by Huawei? Do providing remove 4G towers? @VodafoneUK

@misspallen @VodafoneUK I was with them for 2 years and was counting the days down to the end of my contract. They were rubbish and expensive and you cant send or receive photos by text.

@VodafoneUK had a reply to my trust pilot review re complaint no 9763484. asked to contact you via Twitter instead ? complaint which is coming up for 3 months old and not being solved. Can I speak to a Uk based complaint manager? Your overseas call centre are not very helpful

@VodafoneUK My contract is coming to an end and on Upgrade it says 1GB Red Extra Plan which is double the cost I am paying now. That is an awful offer. I want a SIM only deal on my own terms. Can you offer that or do I cancel my two contracts and go elsewhere?