Vodafone Outage Report in Lewisham, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hackney, Croydon, Hammersmith, Southwark, Hayes, Tower Hamlets, Hampstead, City of Westminster, Romford, Buckhurst Hill, City of London, Paddington, Waltham Forest and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK Well done Vodaphone can’t access my account this morning! Technical issues Am out of contract & due upgrade!! O2 here I come to see what they can offer. Always something
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Nicola Hergest
(@NicolaHergest) reported
from
Dartford, England
2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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SteveM
(@stevemills_work) reported
from
Poplar, England
@VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@firstdirect @marksandspencer @VodafoneUK Well done First Direct on your superb telephone Customer Service. M&S @Vodaphone Take lessons. Vodaphone Uk fine off shore abysmal. M&S retail staff in S Woodford need TOTAL retraining. Poor is an understatement
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Michael Bretton
(@mbretton) reported
from
Sutton at Hone, England
@VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!
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Nadia_Khaliq
(@khaliq_nadia) reported
from
Paddington, England
@karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK @Ofcom is this something I should be complaining to you about. @VodafoneUK solution is to repeat the same process for a third time knowing and expecting a different result. Not sure how to take this further but I believe it needs addressing.
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK As I have spent the day unsuccessfully trying to access my account & the technical department has 3 times failed to solve it & is now telling me they will try again tomorrow... awful
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation
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Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK how god damn hard is it for your salespersons to understand “put me through to retention” instead of being patronising and refusing to, instead going for hard sale!!! And trying to charge £10 for admin on a discount I already receive!
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK Thanks for the offer Ryan but I've already spoken to the complaints team and am now at your Westforeld Stratford store to see if I can resolve the issue now. If unable to I'm going to cancel the watch and wait out my contracts and move to a service that doesnt sell old for new
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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💅
(@Billogqueen) reported
@VodafoneUK @GeorgeMonbiot Jesus Christ @VodafoneUK read the feckin room!!!!!!!! How dare you respond to George with this pathetic reach of ‘help?!!’
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Sophia Fox 🇺🇦
(@sophiarenard854) reported
@GeorgeMonbiot @VodafoneUK My friend had a fairly similar experience with another company. It’s awful! Especially if the company concerned does not have a bereavement team which I think is so important! I have a contract with @VodafoneUK 😕
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK I kept encountering different people who just had no regard whatsoever for my loss or how simple of a request I made. Never had it in me to go through anything close like that again so haven't bothered to raise a complaint. Never using their services again...
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Russ The Webmaster : 🤬
(@x9zero) reported
@GeorgeMonbiot @VodafoneUK Sorry to hear this I had an horrendous time trying to cancel a phone contract with Vodafone it took months well nearly a year and they kept saying it was cancelled and then sending me warning letters about unpaid amounts… and they never once said sorry!
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK Had a very similar experience with Vodafone when my dad passed. My sister and mother were on the same account, took 2 months to finally cancel it after countless calls and promises. And when they finally did they cancelled it all leaving me unable to contact my grieving family
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Helen Gallon 💙💛
(@subzeronell) reported
@VodafoneUK @GeorgeMonbiot So even at this point they direct you to a bot rather than offer a direct phone number or arrange to call you direct. I despair of big corporate customer service.
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Gar Eth #NHS💙 🏴☠️ 🇬🇧 🇪🇺
(@Garmobile) reported
@VodafoneUK @GeorgeMonbiot One simple phone call should have been enough but its obvious your corporate ethos dictates down the chain of command to extract every last penny from deceased accounts. I would suggest that customers never enter into contracts but have monthly PAYG accounts which simply debit cc
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colin_e 💙
(@colin_e) reported
@GeorgeMonbiot @VodafoneUK There has been a collapse in customer service standards over recent years. COVID was a catalyst, but then companies realised customers were tolerating 1-2 hour waits, and that they could get away with "demand throttling" by understaffing call centres and then pocket the profits.
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CK
(@Robby5211) reported
@GeorgeMonbiot @KlemesherA @VodafoneUK I would never bother with Vodafone again they are a waste of time and money.
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Paul Crick
(@PaulHCrick) reported
If that's your idea of an AI-enabled chat service and customer-centric CX @VodafoneUK, you might want to go back to the drawing board. Stuck in a cycling loop between phone and TOBi (who doesn't understand the question) #fail