Vodafone Outage Report in Croydon, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Dagenham, Tower Hamlets, Paddington, Croydon, City of Westminster, Cricklewood, Charlton, Woolwich, Southwark, Lewisham, Epsom, Islington, Ealing and Fulham.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Henry Stewart (@happyhenry) reported from Hackney, England
@VodafoneUK They may be able to now but the reason I contacted you was because you’d cut off their phone due to this supposed data use. Truly truly dire service
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
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Steven Mills (@stevedmills) reported from Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England
Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Quoc (@quocdang) reported from Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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thegingervegan (@thegingervegan1) reported from Hackney, England
@RichardConBod @VodafoneUK Agreed. Awful company.
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Judd Goldstein (@juddgoldstein) reported from Paddington, England
Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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. (@JS2017JS) reported from Stratford, England
@VodafoneUK An hour and a half and STILL no response. Disgraceful customer service
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
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thegingervegan (@thegingervegan1) reported from Hackney, England
@VodafoneUK @RichardConBod @ianlfc15 Typical Vodafone not answering or reading the question asked. Worst customer service and phone company ever.
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Quoc (@quocdang) reported from Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Judd Goldstein (@juddgoldstein) reported from Paddington, England
Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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MttB (@TrumptonRiot) reported from City of London, England
@VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!
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Ash Watkins (@_ashwatkins) reported from Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England
Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England
I object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa
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Quoc (@quocdang) reported from Camberwell, England
@VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.
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thegingervegan (@thegingervegan1) reported from Hackney, England
@elhussieny_h @VodafoneUK Whatever you do, don’t sign a contract with Vodafone. You’ll get terrible customer service and be told you owe money that you don’t. Go to EE or Three instead. But not Vodafone.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rob (@monkey__nuts) reported
Hi @VodafoneUK. I tweeted you earlier about the issue with my mums moving address. You replied, pretty quickly, to DM you. Which I did. With no reply. I've since been on the phone to your call centre for 1.5hrs and....1/2
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Doni (@JasminePepper7) reported
@VodafoneUK Extremely disappointed from Vodafone customer service. I was promised a discount when changed my plan in September, but despite that and 6 chats with different agents my plan is still incorrect! How that's even possible!?
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Rebecca Sperti (@RebeccaSperti) reported
@VodafoneUK Thanks but I called because web chat was couldn’t help me!
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George Fagan (@thegeogeo) reported
@VodafoneUK error code 2115 on app. Can't open it. Is there a fix please?
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Liam Doherty (@liamdoc1980) reported
@VodafoneUK you have suspended my account. Stranded in London I just want to pay my bill to get reconnected and simply can’t. Because Tobi your chatbot it is asking me to select options that are non existent. Dreadful website and service.
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Sir Skippy (@yorkshireskippy) reported
@VodafoneUK just admit here, on Twitter and not in your little community forum that you have a UK wide problem where people face buffering issues and no access to Google Play store updates. Also please inform all the various tech teams because they haven't a clue.
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Caitlin (@caitlinsmells_) reported
. @VodafoneUK @VodafoneGroup can you tell me why you’ve been overcharging me for my broadband for 9 months, and when I try and speak to someone to resolve this issue, I am transferred 8 times to different departments and still don’t have a resolution after 8 hours of discussion
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Shefali (@shefaliTIG) reported
@VodafoneUK New customer but the beginning is pretty bad to say the least!! Please sort it out before I think of cancelling my order.
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Marilyn (@19_Marilyn_89) reported from Edinburgh, Scotland
Can anyone at @VodafoneUK explain to me why after they made the wrong order and then took weeks to cancel it I’m still being told there is an order - meaning I haven’t had the upfront fee returned and my number is classed as under an order?
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Alex.G 🇳🇬 (@Leithzoomer) reported
@VodafoneUK the customer service from you is shocking. I'll take my complaint further through a court, least that way you'll have to do something about it.