Vodafone

Vodafone Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90 and CR2.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Croydon, Greater London, England 12/08/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Croydon, Tower Hamlets, Sevenoaks, City of Westminster, Camden Town, Wandsworth, Fulham, Paddington, City of London, Hackney, Hounslow, Newham and Beckenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCroydon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

  • walshswalls mick (@walshswalls) reported from Poplar, England

    @VodafoneUK Thanks Charlotte but why couldn’t Vodafone give an existing customer the same deal as new customers , I’m happy with the Vodafone service

  • LeanderLouD Leander (@LeanderLouD) reported from Bexleyheath, England

    @VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service

  • Naineschristian Nainesh (@Naineschristian) reported from Stratford, England

    Worst service by vodafone uk. Please avoid vodafone .it is a terrible and ******* Cheater @VodafoneUK

  • RidwanAAdedapo Ridwan Aremu Adedapo (@RidwanAAdedapo) reported from Brentford, England

    @VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • buckyboy73 LB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buckyboy73) reported from Bexleyheath, England

    @VodafoneUK utterly useless customer service AGAIN and AGAIN

  • richardcoventry Richard Coventry (@richardcoventry) reported from Hounslow, England

    @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • markaizatt MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

  • stevie_nicholls Nic Steveholls 🍍 (@stevie_nicholls) reported from Camden Town, England

    @VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?

  • wickes40 julia wickes (@wickes40) reported from Bromley, England

    @VodafoneUK Not working id like to speak 2 a manager

  • schoenlxb Thierry Schoen (@schoenlxb) reported from Bromley, England

    @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

  • Alex_Jan_London Alexander Jan (@Alex_Jan_London) reported from Camden Town, England

    @VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Mattdyas Matthew dyas (@Mattdyas) reported

    @VodafoneUK worse ever experience of customer service, sent new phone and sim. Turns out sim was never going to work and spent 50 min going in circles with your bots to speak to some one

  • mwambino European champions ⭐️⭐️ (@mwambino) reported

    @VodafoneUK are a joke 🤬 Suspending my data never using them again

  • FionaTomasi Fiona - Pixlondon (@FionaTomasi) reported

    London Underground is the only train network that doesn’t provide a proper wifi access throughout the journey, not only in stations. Guess the UK is not “leading the world” on this one… @TfL @VodafoneUK

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @VodafoneUK Moving (now moved) I cancel account over phone -broadband & landline. Account does not end until 19/8. But I won’t be there. Advised put a block on phone and broadband service. Ring on or soon after day of moving. Like today. Tried. End up account reactivated. Hell.

  • DeclanPike Dec Pike (@DeclanPike) reported

    @M0TCB @VodafoneUK I’ve literally had the same problem tonight - absolutely ridiculous! I was put on hold for an hour and half and then the agent cut the phone off telling me her shift had ended when I was trying to get through to a manager - I then called the complaints like to be told the same

  • Paul25278928 Paul (@Paul25278928) reported

    @VodafoneUK @PlateDeals @MatchPint Also had trouble in several costa coffee shops whilst in London. Told they didn't participate despite being a regular costa shop.

  • mina07238143 mina (@mina07238143) reported

    @VodafoneUK My sync speed is below the guaranteed 55 mbps for Superfast 2 and your agents are only interested in talking about my minimum guaranteed download speeds. What’s the point of the Ultimate Broadband Guarantee if tech support can’t assist? I’m hitting a brick wall here.

  • DeclanPike Dec Pike (@DeclanPike) reported

    @Mattdyas @VodafoneUK The worst company for customer service - absolutely shocking

  • ohheyimbeth ♡Beth♡ (@ohheyimbeth) reported

    @VodafoneUK hi there, can you please tell me why I’ve had no signal or 4G for the last two days. On the website it just says network issue, is it getting fixed? Am I going to have signal soon?

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke