Vodafone Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90 and CR2.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Croydon, Greater London, England
The most recent Vodafone outage reports came from the following cities: Paddington, London, City of Westminster, Hackney, Wandsworth, Croydon, Camden Town, Newham, Fulham, Oxted, Ealing, City of London, Southwark, Hammersmith and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Jay
(@MrJayArsenal) reported
from
City of London, England
@VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Gohar Khan
(@gakhan) reported
from
City of London, England
@VodafoneUK your customer service and retention is going bad to worse. Leaving you soon to find a provider that cares about what customer wants.
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Mo Mo Jo
(@mo_rashid25) reported
from
Poplar, England
Hi @VodafoneUK, I’m a home broadband customer on Superfast 2 package. Recently been having issues, my connection would drop around 9/10pm then would come back on 1/2am. Happened few days in a row. Got in contact and booked Openreach engineer. Found no issues on my line.
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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Alhumdulillah for everything🤲🏾
(@its_Saifur) reported
from
Hackney, England
Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park
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Steve
(@SteveLondon79) reported
from
Islington, England
@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Clements
(@Jon2Clements) reported
@VodafoneUK you are an absolute disgrace. My partner has requested to unlock her iPhone 6 times now. Email and phone. The last call taker was drunk and was laughing down the phone and has passed the wrong email address very unprofessional!
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o2m4n
(@o2m4n) reported
@VodafoneUK I’ve still not received my esim with qr code and my number has been switched over it’s been 48 hours . It seems looking at the messages this happens regular what’s going on and will I get compensation as I’ve got not service
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itsnotme
(@fabuleax) reported
@VodafoneUK 3 and a half hours and still waiting, complete joke ! I have twice been connected through to live chat and twice disconnected ... should I try calling through as a new customer I don’t think they’ll be waiting this long for an answer !
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Steve Thomas
(@thomasst78) reported
@VodafoneUK wow. You still can’t send me my trade in bag. Mor than 2 weeks and 15 phone calls later. Just send me a £779 bill instead?? Poor service.
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jenny dewsnap
(@jendewsnap) reported
Not sure who wins the #badcustomerservice award today. Close call between @VodafoneUK & @Barclays ... guess Vodafone at least eventually spoke to me & sort of resolved & sort of apologised. Barclays... jury out. Have tried every possible way to speak to you today. Service sucks!
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Ashy 💩
(@ImAshyx) reported
@CallaJunior @VodafoneUK This is why I never do direct debit :) I just want to unlock my old phone but it’s a fight !!
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aisha
(@_asn20) reported
@VodafoneUK hi I've been told I'd get a refund by today and still not been refunded yet Help
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Elle Bain
(@elle_bain96) reported
@VodafoneUK when are you going to fix your app/website so we can pay via them
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craig hathaway
(@hathawayc90) reported
@VodafoneUK how do we raise a complaint? My girlfriend is 30 weeks pregnant and has been in tears because of stress of the Vodafone customer service. Never seen anything like your crap service
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Sya Groosman
(@syagroosman) reported
@VodafoneUK Worst customer service ever. I have spent probably about 10 hours on the phone with you in the past 2 months and the issue still isn't resolved and I'm being charged for things I don't have. How is that even possible? Who can I contact for this to be resolved?