Vodafone Outage Report in Banstead, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Charlton, Woolwich, Southwark, Lewisham, Epsom, Fulham, Hounslow, Twickenham, Mitcham, Deptford, Wandsworth, Lee and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Jeremy Maw
(@jezmaw) reported
from
Bromley, England
@VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Josh
(@jjmatthews12) reported
from
Richmond, England
@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK your system down
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Evans
(@mrjdevans) reported
Dear @VodafoneUK , as a communications company i have never ever found it so hard to talk to you! i need to order a replacement sim card for my 78 year old mum and you have made it so so so hard to speak to a human in your organisation! Please help me! #crap!
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Salt
(@SaltBarbican) reported
@Tessleymoor @VodafoneUK I know what it’s like that’s why I retweeted it . They waste so much of our time sorting out their problems so we can use the service and pay them!
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David Cockcroft
(@DavidJCockcroft) reported
@VodafoneUK can you let me know why I’m still not online following my move please? Can’t get hold of your help either. Any chance?
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𝙿𝚎𝚝𝚎𝚛 𝙳𝚘𝚋𝚋𝚒𝚗𝚐
(@PeterDobbing) reported
'No service' from Vodafone (again). @VodafoneUK
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Santiago
(@Hyoga21) reported
@VodafoneUK Well ... this is happening as I said since last night around 10pm and is still the same. Even after restarting the router. I’ve read that this is a problem coming from Openreach so not sure what are you planning to investigate.
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Nick Saich
(@nicksaich1) reported
Getting on for 2hrs outage now @vodafoneuk ... did as you asked and private messaged you with details and still no response??
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Gary Wilson
(@gazza47) reported
@VodafoneUK @beauty_useless Can’t stand the horrible croaky voice on the Vodafone radio adverts. Have to turn it down until I’m sure it’s finished
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Sarah McComish
(@slackjawsally) reported
@VodafoneUK is there a problem with Vodafone broadband atm? None of my devices can get on WiFi. Please help
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Zoë Westerman 🏴
(@ZoeWestermanBLB) reported
from
Otley, England
@VodafoneUK please can you contact me. I've spent 1hr on to your live chat & just going round in circles!!!! 191 just hangs up on me. Its important details to update. Terrible customer experience
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Hannah 🙋🏻♀️
(@missradders) reported
@VodafoneUK Hi. Is this number I am being contacted by frequently, an official Vodafone representative please? 01423 718553 If not you might want to check it out; very aggressive and rude salesman who was nothing short of patronising and there are other reports online of similar