Vodafone

Vodafone Outage Report in Banstead, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Banstead, Surrey, England 06/02/2025 11:20

June 02: Problems at Vodafone

Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Fulham, Lewisham, Esher, Brentford, Croydon, Wandsworth, Isleworth, Charlton, Woolwich, Southwark, Epsom, Hounslow, Twickenham and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

  • BenJamminWalker Ben (@BenJamminWalker) reported from Camberwell, England

    @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

  • joewhmclean 🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England

    @katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!

  • HCook13 Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • simonwain Simon Wain (@simonwain) reported from Camberwell, England

    @VodafoneUK It is about upgrading vs moving to another network.

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK signal is still ****** up! SE5 8DJ

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK network in SE1 4AA has been down for over 2 days.

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • pmodley Paul Modley (@pmodley) reported from Hammersmith, England

    .@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • hywelparry Hywel Parry (@hywelparry) reported

    @VodafoneUK Utterly dreadful customer service online tonight. Taking up to NINE minutes between comments from online agents. Simply awful

  • LindseyBain2 Lindsey Bain (@LindseyBain2) reported

    Shocking customer support from @VodafoneUK Received 5G SIM can’t set up. Looks like new number on my account that’s not me. Customer services: “Sorry can’t answer call” 😮Chat bot sends instructions to swap sim (that’s what’s not working). Unbelievable!

  • dontdoitstephen Stephen Brown (@dontdoitstephen) reported

    @VodafoneUK Online Chat not working, phones not being answered, shop not interested as contract taken out online. Website worse than useless with error messages every other page. How do you actually speak to someone?

  • Reformed_Anglo Vic (@Reformed_Anglo) reported

    @VodafoneUK Mobile data still slow!

  • joannawimbledon Joanna (@joannawimbledon) reported

    @VodafoneUK Interesting too as when I had some texts asking me to rate the Service, it wouldn’t let me reply with the input zero, one or two…

  • JackBastard00 Amanwhocan (@JackBastard00) reported

    @VodafoneUK I'm so disappointed in this company, it seems they can't provide what they advertise, you can only contact them via a stupid bot that rarely works and when it does it can take 4 to 5 hours to get the most basic thing done,only to completely forgot what they promised.

  • FiveMetreStop FiveMetreStop (@FiveMetreStop) reported

    @VodafoneUK How long does it take for you to issue a compensation cheque ?

  • individual6827 Lewis Cato (@individual6827) reported

    @VodafoneUK Have you made any changes to your data network in Leeds? Had no issues until the beginning of this week, now I can't use Spotify with 5G signal and even loading images is slow

  • sciencejared Jared Lee (@sciencejared) reported

    @VodafoneUK my "fixed" internet is so slow, netflix is streaming on quality that looks like it could be running on realplayer. It has literally turned into a pixelated mess so it can actually stream anything at all, at your abysmal speeds 👎

  • xVictoriaBx Vicky Flaherty (@xVictoriaBx) reported

    @VodafoneUK absolutely shocking service from your team. Requested a number change which was done had a new number , then cancelled then told to call back after 24 hours then told to call after another 24 hours. Have been back and forward to sort this with no luck!