Vodafone Outage Report in Banstead, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (48%)
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Phone (33%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, London, Walton-on-Thames, Southwark, Wandsworth, Fulham, Croydon, Brentford, Mitcham, Hampton and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Walton-on-Thames |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK your system down
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Jeremy Maw
(@jezmaw) reported
from
Bromley, England
@VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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T (NEW ACCOUNT)
(@T394N) reported
@VodafoneUK sort out your wifi it’s been down for hours and the last time it was down for 3 days straight. absolutely sick of it i’m about to change networks
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Diana
(@Diana83543399) reported
@VodafoneUK 10 is a magic number, I guess...will be terminating my contract with @VodafoneUK in December. Will buy a new phone and end the contract as the signal is rubbish lately. You guys never understood how much I needed a new phone. #loyalcustumer treated like 💩
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Dexter Almighty
(@Dexter_Alrighty) reported
@VodafoneUK WTF is this?!?
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Dean
(@tooraretodieto) reported
@VodafoneUK never works, get a better broadband provider
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Skeletor
(@Rage_Against_TV) reported
@VodafoneUK No offence, but your team are useless and full of excuses. 1 laptop, plugged into Ethernet pulling 350mbps on a supposed 900mbps package? That’s ****. It’s fine. I’m going to the ombudsman with all my evidence. I’m done being fobbed off by you and @CityFibre
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Oliver
(@MrZ3st) reported
@VodafoneUK started my new contract today and getting no 4g and minimal 3g at my home address. Please tell me this is a temporary problem?
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Jonathan Foreman
(@JonEForeman) reported
@VodafoneUK the main reason to switch from #vodafone is that it is literally impossible to speak to its ‘customer service’
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Mark Jones
(@markwolvo) reported
@CityFibre had fttp installed last Wednesday, still not working today. Raised the issue with @VodafoneUK immediately and they passed it over to yourselves. Still waiting for @CityFibre to contact me for an engineer visit. Nearly a week without any internet!!
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robert priestley
(@FieryBiscuitss) reported
Day 11 of @VodafoneUK losing my phone, and unable to give me a replacement. Don't worry though, my case has been 'escalated'. I feel so valued... #AvoidVodafone. @ThreeUK would you treat your customers like this? Thinking of moving...
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Jonathan Foreman
(@JonEForeman) reported
@VodafoneUK Even the DM just puts you in touch with an automated system which says ‘I do not understand the problem’.