Vodafone

Vodafone Outage Report in Banstead, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Banstead, Surrey, England 11/23/2024 17:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Banstead, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Lewisham, Croydon, Southwark, Mitcham, Ashford, Lee, Feltham, Earlsfield, Fulham, Deptford, Charlton, Streatham, Blackheath and Thornton Heath.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLewisham Internet

Community Discussion

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Vodafone Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

  • AndMedh Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported from Wandsworth, England

    @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

  • SiKing1243 Si (@SiKing1243) reported from Redhill, England

    @VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

  • jimkel40 jim kelly (@jimkel40) reported from Hammersmith, England

    @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

  • loxsecurity LOX Security (@loxsecurity) reported from Brentford, England

    ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

  • Matbeluca Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

  • MillieCoulter Millie Coulter (@MillieCoulter) reported from Banstead, England

    @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

  • BenDodds3 Ben Dodds (@BenDodds3) reported from Lambeth, England

    @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

  • jessicapollard Jessica Pollard (@jessicapollard) reported from Bromley, England

    @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

  • AngusIrvine1 Angus Irvine (@AngusIrvine1) reported from Ewhurst, England

    @VodafoneUK The truth is that you don’t help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • _Fa2al Fazal (@_Fa2al) reported

    I don't know why @VodafoneUK become the worst network, When it's come to costumer service and Internet connection. I think I will go back to @ThreeUK .

  • cmaybury11 Claire (@cmaybury11) reported

    @VodafoneUK passed around 3 people on live chat finally will get a refund for no network (26 hrs so far) . Shocking service , tell your customers about planned maintenance and auto refund them for no service !

  • 1337Petts 1337Petts (@1337Petts) reported

    @VodafoneUK If you would kindly restore my broadband so I can eliminate bad guys with my exceptional aim it would be greatly appreciated kthx.

  • vonnie306 Vonnie (@vonnie306) reported

    @VodafoneUK Done with you. Failed activation, failed customer service, failed resolution, failed promises….seeing a pattern here?

  • howudoin45 S (@howudoin45) reported

    @VodafoneUK I've been on the phone to them since 1pm. I am still on the phone to them and it's almost 8pm. Was promised a call back which also never happened. How do I speak to a manager please?

  • cmaybury11 Claire (@cmaybury11) reported

    @VodafoneUK You text me enough about useless free coffees on Fridays - why not let me know when I won’t be receiving the service I’m paying for ? Priorities

  • GusboOnTwitch 🄶🅄🅂🄱🄾 (@GusboOnTwitch) reported

    Dear @VodafoneUK - if I'd designed your customer facing website, I'd have been fired. Honestly the worst user experience I've ever seen. For the record, I'm not a customer, was helping my mum out. But sort it out.

  • pj7857 Paul Judd (@pj7857) reported

    @VodafoneUK how difficult can it be to get a PAC code and leave a service provider? Damn near impossible when dealing with Vodafone!

  • iiamsaf Safura. (@iiamsaf) reported

    @VodafoneUK how many times do I need to text you ‘Pac’ to receive my pac code. You keep telling me to call you? But when I do, no one is available to answer? I just need the pac code to transfer my old number. Absolutely rubbish service.

  • DeweyTheGooner Dewey (@DeweyTheGooner) reported

    @pompeyhedge @O2 @VodafoneUK Thanks. I don't use the tube very often though and o2s 5g coverage is pretty bad too. It's a 1month contract (o2s 1 month contracts are like £20+) so might try it for a month and see how I feel