Vodafone Outage Report in Banstead, Surrey, England
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E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Twickenham, Croydon, Purley, Edenbridge, Feltham, Kingston upon Thames, Streatham, Carshalton, Hammersmith, Southwark, Fulham, Lewisham, Hounslow and Thornton Heath.
| City | Problem Type | Report Time |
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Internet | |
| London |
Phone | |
| London |
Internet | |
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Internet | |
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| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Alan Jones
(@ajmensgrooming) reported
from
Tatsfield, England
How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice
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JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.
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Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
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gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
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ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
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David Cooke
(@davidcooke11) reported
from
Bromley, England
Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.
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Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE
(@deeokelly1) reported
from
Richmond, England
@VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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Joe Robert Waistell
(@JoeWaistell) reported
from
Lambeth, England
Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Mr.H
(@nutrafin) reported
from
Hounslow, England
@VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious
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Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea wragsdale
(@Awragsdale) reported
@VodafoneUK I would like my £75 gift voucher I was promised after being with you for a month still not got it I've been told on chat to ring you we can never get through please ring me ASAP to organise a new one
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Adam Colton
(@Adamt_colton) reported
@VodafoneUK Thanks for kindly disconnecting my wifi in the middle of lockdown and making my partner and I unable to work. An error by your own omission for which you now confirmed you wont fix and have us up and running again for more than 2 WEEKS. #Outstanding
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Cathy Churchill 🤠
(@ScotsRanger82) reported
@VodafoneUK hi the last couple of days I’ve been having real issues with my 4G, I can’t connect to the internet at all, it lets me think I can but won’t load anything.
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@jasonsimplythebest
(@jason478954501) reported
@VodafoneUK I have had a bunch of over charges and mistakes made on my account, your customer services really aren’t helping. Can you get in touch please?
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Pim Verschueren
(@PimPGA) reported
@VodafoneUK I am not trying to be a **** here, but I am fed off by companies just giving **** customer service and not being called out on it. I had the same problems with @bt_uk. Unfortunately the help desk people are the face of the company so they get all the heat.
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Dani HeadCase
(@Dani_HeadCase) reported
Dear all at @VodafoneUK how do I speak to someone who actually knows what they are doing. Even writing to the directors office as resulted in further stress. 0118 is NOT a chargeable number. It’s an issue with YOUR systems (1/2)
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Pim Verschueren
(@PimPGA) reported
@VodafoneUK @VodafoneUK is this the service you want me to have? "I understand this and I apologise on behalf of Vodafone. I can give you the number or email of our department who can give you a refund for these months? Unfortunately refunds are out of my power."
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Chris Rodber
(@Beefy1977) reported
@VodafoneUK outside my house they're currently laying fttp cables could you offer this service to me? Currently a broadband customer
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?
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Adam
(@Adam40269979) reported
@VodafoneUK here we go again. Complaint number two in 12 months ! Please can you just unlock my old phone so my Mother can use it with her sim. Why are you making this so difficult !!!!!!