Vodafone Outage Report in Banstead, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Banstead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Banstead, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Lewisham, Croydon, Southwark, Mitcham, Ashford, Lee, Feltham, Earlsfield, Fulham, Deptford, Charlton, Streatham, Blackheath and Thornton Heath.
City | Problem Type | Report Time |
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London | Internet | |
London | Internet | |
London | Internet | |
London | Internet | |
London | Internet | |
Lewisham | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
@VodafoneUK The truth is that you don’t help
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fazal
(@_Fa2al) reported
I don't know why @VodafoneUK become the worst network, When it's come to costumer service and Internet connection. I think I will go back to @ThreeUK .
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Claire
(@cmaybury11) reported
@VodafoneUK passed around 3 people on live chat finally will get a refund for no network (26 hrs so far) . Shocking service , tell your customers about planned maintenance and auto refund them for no service !
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1337Petts
(@1337Petts) reported
@VodafoneUK If you would kindly restore my broadband so I can eliminate bad guys with my exceptional aim it would be greatly appreciated kthx.
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Vonnie
(@vonnie306) reported
@VodafoneUK Done with you. Failed activation, failed customer service, failed resolution, failed promises….seeing a pattern here?
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S
(@howudoin45) reported
@VodafoneUK I've been on the phone to them since 1pm. I am still on the phone to them and it's almost 8pm. Was promised a call back which also never happened. How do I speak to a manager please?
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Claire
(@cmaybury11) reported
@VodafoneUK You text me enough about useless free coffees on Fridays - why not let me know when I won’t be receiving the service I’m paying for ? Priorities
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🄶🅄🅂🄱🄾
(@GusboOnTwitch) reported
Dear @VodafoneUK - if I'd designed your customer facing website, I'd have been fired. Honestly the worst user experience I've ever seen. For the record, I'm not a customer, was helping my mum out. But sort it out.
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Paul Judd
(@pj7857) reported
@VodafoneUK how difficult can it be to get a PAC code and leave a service provider? Damn near impossible when dealing with Vodafone!
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Safura.
(@iiamsaf) reported
@VodafoneUK how many times do I need to text you ‘Pac’ to receive my pac code. You keep telling me to call you? But when I do, no one is available to answer? I just need the pac code to transfer my old number. Absolutely rubbish service.
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Dewey
(@DeweyTheGooner) reported
@pompeyhedge @O2 @VodafoneUK Thanks. I don't use the tube very often though and o2s 5g coverage is pretty bad too. It's a 1month contract (o2s 1 month contracts are like £20+) so might try it for a month and see how I feel