Vodafone Outage Report in Banstead, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Vodafone
Vodafone is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Banstead, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Southwark, Hammersmith, Wandsworth, Epsom, Fulham and Oxted.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
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Internet | |
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Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Lesley Carter
(@Lesley_C12) reported
from
Richmond, England
@VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip
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rocinante
(@Rocinante_797) reported
from
Bromley, England
@thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone
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Aimee Hughes
(@Aimee_CN_Hughes) reported
from
Hounslow, England
@VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.
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Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
@bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.
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F O S T E R
(@alicefoster) reported
from
London, England
@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...
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William Clark
(@Will527) reported
from
London, England
@VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!
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Julian B
(@storeyarmer) reported
from
Spelthorne District, England
@VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day
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morbster
(@morbster) reported
from
Croydon, England
@VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again
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Guy Miscampbell
(@guymiscampbell) reported
from
Camberwell, England
Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.
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Dazzer
(@dazzer2103) reported
from
Epsom and Ewell District, England
I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.
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Gordon McDonald
(@gordonmcdonald) reported
from
Hounslow, England
@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
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Martin A. Brooks
(@mart_brooks) reported
from
London, England
WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.
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Tom
(@thomascox24) reported
from
Lambeth, England
It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees
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Steve M.Linez
(@SteveLinez) reported
from
Epsom and Ewell District, England
I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup
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StaceyPandaStrachan
(@strachan_stacey) reported
from
London, England
@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.
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Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
@VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Beckett
(@JBeckett23) reported
Amazes me how a company like @VodafoneUK happily lets a customer like me leave after 20 years without the slightest fuss. Seem to be really going down hill.
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Muhammad Ibrahim
(@muhammadIBRAHlM) reported
@VodafoneUK no #internet for 8 days, no home devices or TV working, no hotspot as mobile data is too slow, after 6 phone calls to #Vodafone they are now asking me to wait 72 HOURS, I have already lost 3 days salary & I'm a sole earner in lockdown with 2 kids I'm beyond frustrated
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Reneil Millington
(@ReneilMillingt1) reported
@VodafoneUK the phone signal Started to become a problem for the past three months now very limited or no signal which means my data is absolutely rubbish makes no sense I pay so much for something that I’m not actually get in the use of
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Ricardo Musch
(@RicardoMusch) reported
@VodafoneUK Let me get this straight... #Vodafone decided on a whim to shut of the Tube wifi network and didn't think to tell their customers about this beforehand? Also new customers that took out a contract just 2 months ago where not informed (me)... 🙄
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Joy Chapman
(@jschapman4) reported
@inatwizz @VodafoneUK How did you get these. All the years I've been with Vodaphone and I've never recieved as much as a pen
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No Uniform
(@nouniform) reported
Made the error of continuing broadband with @VodafoneUK They cancelled my service due to an error their end. Being told I cannot get reconnected until 27th May. I cannot work because of it. No solutions no apologies, just long wasted calls with no responsibility taken.
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Toby Acton
(@toby_acton) reported
(cont...) Was told I would have to submit a complaint. Complaints department is not available @VodafoneUK. Clearly a con to avoid their statutory obligations to repair a phone under warranty
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Luke Gilmore
(@Luke933) reported
@VodafoneUK terrible customer service
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Toby Acton
(@toby_acton) reported
What a total an utter con by @VodafoneUK!! Sent my phone off for repair under warranty when it stopped working and they now claim there was physical damage and demand money for the repair!! There was ZERO physical damage. Refusing to send me a copy of the technicians report!!
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Dr. Bamo Nouri
(@Bamonouri) reported
@VodafoneUK is one of the most illegitimate corporations I have ever dealt with - absolutely pillage customers money, whilst having no regard or protocol for GDPR or customer needs. The UKs biggest provider is institutionally corrupt. #Vodafone #corruption #Disgraceful