Is Vodafone having an outage in West Molesey, Surrey, England?

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Vodafone in West Molesey, Surrey, England problems in the last 24 hours

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Most Reported Problems:

Internet
(46.88%)
Phone
(33.52%)
Wi-fi
(9.94%)
Total Blackout
(5.11%)
E-mail
(4.26%)
TV
(.28%)

Vodafone Outage Map Near West Molesey, Surrey, England

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Vodafone Issues Reports Near West Molesey, Surrey, England

Latest outage, problems and issue reports in West Molesey, Surrey, England and nearby locations:
  • storeyarmer Julian B (@storeyarmer) reported from Spelthorne District, England

    @VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day

  • SteveLinez Steve M.Linez (@SteveLinez) reported from Epsom and Ewell District, England

    I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

  • dazzer2103 Dazzer (@dazzer2103) reported from Epsom and Ewell District, England

    I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

  • mart_brooks Martin A. Brooks (@mart_brooks) reported from London, England

    WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.

  • Lesley_C12 Lesley Carter (@Lesley_C12) reported from Richmond, England

    @VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip

  • SJH_Photography Simon Harvey (@SJH_Photography) reported from Addlestone, England

    @VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

  • gordonmcdonald Gordon McDonald (@gordonmcdonald) reported from Hounslow, England

    @VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

  • DeuceBro1 Kim Jong Make em Say Ung (@DeuceBro1) reported from Paddington, England

    .@VodafoneUK signal at Paddington is dire today.

  • Vikki_L_M Vikki M (@Vikki_L_M) reported from Paddington, England

    @VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.

  • KingKas04 King Kas ☥🇨🇩🌱 (@KingKas04) reported from Islington, England

    @VodafoneUK Internet has been down since 1am

  • strachan_stacey StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • Aimee_CN_Hughes Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England

    @VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

  • Jeffthebeerblo1 Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported from Camden Town, England

    Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so

  • tomcornall Tom Cornall (@tomcornall) reported from Old Windsor, England

    @VodafoneUK Your automated DM service is terrible..

  • sweetPrincessm1 Princess Andrea 💋 (@sweetPrincessm1) reported from Camden Town, England

    Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.

  • bailiffbabe Oriel Hutchinson (@bailiffbabe) reported from Islington, England

    @bt_uk Vodafone, @VodafoneUK who pay #BT for service 2 my line, have said your ops wd come 2 days ago. No show- now tomorrow #tomorrowspaperstoday

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.

  • juleslavin Jules Lavin (@juleslavin) reported from Islington, England

    @VodafoneUK @tclmoveuk appalled to have bought my daughter TCL watch & after two visits and two hours at the Angel store for it not to work. A ‘child safety’ product fundamentally needs to provide the service it advertises. #incompetent #charlatans

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    @VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.

  • awpepper7 Alistair pepper (@awpepper7) reported from Camden Town, England

    @VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!

  • troy_norcross Troy Norcross (@troy_norcross) reported from Islington, England

    Hey @VodafoneUK / got my new broadband installed. Realistic speed is 7Mbit/sec. Your advertised 70Mbit/sec "sync" speed is irrelevant and is classic mis selling. @ASA_UK as a 15 year Vodafone customer I am truly #Disappointed #NeverVodafoneBroadband #missold

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    @VodafoneUK Absolute dogshit service all weekend. Always getting 'No service' coming up. Internet crap,5 mins to send a text. Bloody useless

  • dazzer2103 Dazzer (@dazzer2103) reported from Wandsworth, England

    @VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.

  • Bogdana Bogdana (@Bogdana) reported from Islington, England

    Here's a good example of "surprise & delight": you're an ISP and a client moves home & wants to keep you as their provider. You tell them the service will be up in the new house on x date and u make it available at 6 am, NOT at 11pm on that day. Hint hint @VodafoneUK

  • Silluc Mike Cullis (@Silluc) reported from Wandsworth, England

    @virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Paddington, England

    @VodafoneUK For a communications company taking 7 hours to reply is a disgrace - shockingly poor customer service from @VodafoneUK again - I needed the internet to work this morning & this is too late 😡

  • WandsworthEye WANDSWORTH EYE (@WandsworthEye) reported from Wandsworth, England

    @Wandsworth3 @VodafoneUK This is the first disruption I’ve had - but it would have been nice to have had some communication from them. Their social media account needs to be far more proactive. I fixed the problem by fiddling around with my DNS settings.

  • baldwin_geoff Geoff Baldwin (@baldwin_geoff) reported from Ealing, England

    @Tom_Whi @VodafoneUK Super cool fix thank you. For broadband issues, login to your router at 192.168.1.1, select expert mode and under internet you can manually configure DNS as Tom suggests.

  • StevieJAllen Stevie (@StevieJAllen) reported from London, England

    @VodafoneUK @Charlie1510 You say that but it's still not working for me and lots of others it seems!

  • StevieJAllen Stevie (@StevieJAllen) reported from London, England

    @barndog220185 @VodafoneUK @HighHeeledBunny Still not working for me. None of the fixes that people have mentioned work either.

  • WandsworthEye WANDSWORTH EYE (@WandsworthEye) reported from Wandsworth, England

    Your broadband is down @VodafoneUK. Very disappointed. Please can we have some indication of how long the disruption will last. You must not leave customers in the lurch like this.

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    Thank you to @cliffo88 - this fix seems to work for #VodafoneFail broadband today - one twitter user more helpful than anyone at @VodafoneUK 😡

  • rhysjoseph_ Rhys-Joseph (@rhysjoseph_) reported from Lambeth, England

    @VodafoneUK finally rig me back 🥳 but the computer system is running slow so they have to call me another time 😔 maybe third time will be the charm 🙏🏻 #vodafoneloyalty

  • rhysjoseph_ Rhys-Joseph (@rhysjoseph_) reported from Lambeth, England

    Had a phone call from @VodafoneUK thanking me for being a loyal customer shamefully I was at work and couldn’t talk - is it time for early upgrade 🥰😘🙏🏻

  • nigelgreen39 Nigel Green (@nigelgreen39) reported from Paddington, England

    Utterly appalled @VodafoneGroup @VodafoneUK handing of my complaint. Disgraceful & incompetent. #shambolic #poorservice #itsthecustomersfault

  • FreddieC90 Frederick Cross (@FreddieC90) reported from Camden Town, England

    @VodafoneUK #VeryMeRewards - to get back out there running, get back in the gym and eat well to get my blood pressure back down to a safe number.

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @VodafoneUK you are one of the best network providers I have been with. 10 years and the service has always been good but my contract is due to expire & I can't afford the current price so I will be switching. Keep up the good work 👍

  • matt_leach Matt Leach (@matt_leach) reported from Camden Town, England

    @VodafoneUK mobile data very poor today in NW1, constant loss of connection/slow speed/no mobile data despite full bars on 4G connection. Areas round NW1 8UR, NW1 4RU both badly affected. Not my phone as immediately improved when in NW3

  • redevinedwines redevined wines (@redevinedwines) reported from Wandsworth, England

    @VodafoneUK hi, you disconnected my account due to tech issues yday and over 24hrs later it hasn’t been reconnected - I can’t call you as I have no service and no one is available to chat online! It’s a disgrace

  • enocinomed shivani (@enocinomed) reported from Hounslow, England

    @VodafoneUK the signal in Hounslow is absolutely appalling. Nothing will load.

  • SarahChu Sarah Says... (@SarahChu) reported from London, England

    As if calling customer services and being put on hold isn’t frustratingly dire already, @VodafoneUK’s hold music takes the biscuit for making the experience so much more painful 😖😭😭 #monotonous #unbearable #sadcountrysongs #pleasemakeitstop

  • DrachmannNoy Noy Drachmann (@DrachmannNoy) reported from Ealing, England

    @VodafoneUK I'm leaving the country and have been trying to cancel my account. It took ages to get to speak to an agent who literally just hung up. I don't have time to waste before my flight pls contact me asap. #vodafone #rude

  • soniaha Sonia Hanson (@soniaha) reported from Camden Town, England

    @VodafoneUK How do I escalate a 2 month old problem I’m having on your mobile network. I can’t call support again as it’s completely pointless, they don’t call back

  • quentinnield Quentin (@quentinnield) reported from Wandsworth, England

    @virginmedia She has had long conversations on the phone but the message that she no longer wants your services has not apparently been heard. This has been going on for months. Happy to give you customer number by dm but not prepared for yet another 45 min call. switched to @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:
  • Shabbir77849876 Shabbir Shaikh (@Shabbir77849876) reported

    @VodafoneUK Your collaboration with @idea_cares and @Idea have no guts to revert on mail. I have asked a service related questions to team since one an half month ago but not getting answers till date. See this is how they are playing football with customers.

  • mrs_emma_brown Emma Brown (@mrs_emma_brown) reported

    @VodafoneUK But that's a lie, I've been trying to get this resolved for the past 2 months! Trying to make yourself look helpful on social media to make @VodafoneUK look like a good company is so annoying when noone has helped or resolved the issue so far!

  • NotSweeeney Sweeney (@NotSweeeney) reported

    @VodafoneUK, @GigabitAberdeen and @CityFibre is a shambles of internet and the worst process. Highly recommend not to purchase any of there packages. I’ve had 5 orders cancelled and now telling me I need to wait further 6 weeks.

  • Chellnesia Michelle Atkinson (@Chellnesia) reported

    @VodafoneUK I'm struggling to get your phone ppl to help. Moved over BB & phone, was told you informed old provider - you didn't - cost me an extra month with them....3 people on phone&1 chat can't understand issue and even randomly tried to sell me useless Huawei phone!!

  • one4onesports Michel Boeting (@one4onesports) reported

    @NuffRespectMgmt @VodafoneUK @WhichUK But at least the telephone line worked for over 15minutes..that's not a bad achievement at all.

  • NuffRespectMgmt Nuff Respect (@NuffRespectMgmt) reported

    As a company we have been with @VodafoneUK since 1994 and today I realised why @WhichUK rate them as one of worst Telecom customers. Been on hold for over 15 mins in total and still not resolved and they are unable to call me back or send emails.... really! #poorservice

  • GemmaAstbury Gemma Astbury (@GemmaAstbury) reported

    2 weeks now without full network service thanks to @VodafoneUK - apparently they have ‘broken’ my porting to @EE. No faithbit will be fixed anytime soon! #ofcom

  • mrs_emma_brown Emma Brown (@mrs_emma_brown) reported

    @VodafoneUK Its ok I've done my own chasing, after being told I'd get updates etc and I never have had one person call me from there, before my upgrade I couldn't get rid of Vodafone, they were constantly on the phone #shock and I've had people trying to sell me broadband 🤣🤣 no thanks!!

  • FI_FplAddict123 Fi_Fpl Addict⚒ (@FI_FplAddict123) reported

    @PedroClarke1 @VodafoneUK I wonder how phone providers and networks deal with this , its a false picture of mobile / network availability away from a set location , surprised more not been done to improve user experience on trains as wifi not good enough to use

  • davesunley dave sunley (@davesunley) reported

    @jayroby87 @VodafoneUK Yup think it has to be the worst I have ever had to deal with so defo won't be renewing my contract.