Vodafone Outage Report in West Molesey, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in West Molesey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Molesey, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, City of Westminster, Hampstead, Camden Town, Guildford, Wandsworth, Fulham, Paddington, Uxbridge, Hounslow, Slough, Ealing, Islington and Southall.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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Delia Ozarchevici
(@deliavici) reported
from
Paddington, England
@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Burak Sezgin 🦖
(@Burakiosaurus) reported
from
Hillingdon, England
And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Rosier
(@caroline_rosier) reported
@VodafoneUK Currently have no 4G/3G or any other kind of signal - can’t make calls/send texts/use data. Taken sim out and put back in and switched phone off/on still no joy. TOBi is also no help. Please advise ASAP
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G
(@KIRKDGAV) reported
@_missmcwhinney @VodafoneUK Yes they are awful and even when they own up to wrongly taking my money£510 and now struggling to explain why they have only paid half back
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Tomasz Rykała
(@tomaszrykala) reported
@VodafoneUK I live abroad and I want to change my contract to pay as you go to preserve the number. I can't however get hold of anyone to do it. Tobi tells me noone is available, and your auto-phone supports send me to to Tobi. please help
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Richard Walker
(@richleedsuk) reported
Congratulations @VodafoneUK - we've been waiting 3 hours now on your support line. Unbelievably bad customer service.
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Renee Deeley
(@ReneeDeeley) reported
Terrible customer service from @VodafoneUK. All I need to do is speak to an actual person about my new contract and you direct me to a robot that can’t answer the questions for me. Been trying to get through to someone for 24 hours now!
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AS Greenchester
(@asgreenchester) reported
@wayne_reid79 @sainsburys @VodafoneUK Tears of: ‘oh goodness those kids are gorgeous and their bond makes me think of my brothers and oh my why do I cry at adverts and I haven’t seen my nephews oh my goodness I’m so emotional, covid sucks and finally Black kids seeing themselves on ads: representation so important’
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Angela Brown
(@AWriggle) reported
So, @CPWTweets call me to sell me a new phone contract from O2 to @VodafoneUK, I get the SIM card but no other emails or codes (as promised). When I call @CPWTweets to cancel (as I can't switch without the info) they tell me they never sold me a contract ..... 1/3
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Mazzy
(@Maz9802000) reported
@VodafoneUK please can someone contact me ASAP. I’ve just had the phone slammed down on me by one of your advisors and would really like to speak to someone who isn’t so rude.
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Victoria Ashton
(@trickyvicky2021) reported
@VodafoneUK having the worst experience trying to get a new contract activating. Had the phone since Tues and still not working. Webchat have been useless and now on hold, for the third time this week to try speak to someone 😡
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🔥💨
(@Puddsta77) reported
from
Birmingham, England
@VodafoneUK are the worse when it comes to even trying to talk to a human being about your account !! 191 no good, can you please help me