Vodafone Outage in Slough, England

@SimonRichards0n @VodafoneUK Forward them to 7726 (“SPAM”) to help educate their ‘ML/AI’ or ‘automated blacklisting’ or ‘person with spreadsheet’ or whatever it is they are using to stamp on these things.

@VOXI_UK @VodafoneUK I suggest you escalate this to someoe who can help me as I'm going to have to close my bank account down to stop you raiding my account. I can't afford to be ripped off like this.

@VodafoneUK Its now been 5 weeks I've been waiting for Vodafone to do 2 things: 1 collect malfunctioning phone. I have offered to drop it off to a PDP depot. 2 Put me.on the tariff I was on before said duff phone turned up. How can such terrible support be condoned by board

Dear oh Dear ! Why in a global pandemic when everyone is at home with Wi-fi can you NOT negotiate with your provider. @VodafoneUK @VodafoneHeIp Just spent nearly 2 hrs trying #Timetoleave 10yrs+ loyal customer #vodafonecustomerservice

@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE

@VodafoneUK Do Vodafone have the worst customer services on earth, discuss?

@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back

5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?

4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.

3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!

2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone

So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan

@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim

@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!

I would literally be tripping over myself to get the ball in the open goal if I worked at BT or @VodafoneUK of @SkyHelpTeam to help kids learn

@VodafoneUK Quite a few on wifi with no drop outs(slow loading at times) and another console through an adapter. Disconnected all too test but same thing happened

@DrNer0 @VodafoneUK Your own network underground barely works. A discount should be applied to our bills.

@VodafoneUK can you test my router as I’m having an Ethernet issue on ps5. Lan disconnect/reconnect throughout the day/night

Jitter HIGH ping HIGH f@@k off @VodafoneUK roll on september so im rid of the **** service you provide

Few things frustrate me more than when technology doesn’t work. I’ve just signed up to @VodafoneUK fibre and can’t for the love of god get my @TPLINKHelp AV600 extenders to distribute an internet connection. Please help. @DC_F1 you must know

WiFi down and 4G down to a crawl. Piss poor from @VodafoneUK

@VodafoneUK hi team, urgent questioN. Landed in Paris and despite having Vodafone Global Roaming Plus, i have no 4G whatsoever. Need to let my friend know where i am and find a taxi please. Can you help? It's URGENT

@buzzbar28 @Phonemast @VodafoneUK How long is it from putting up the mast to turning it on and putting it into service? A new 5G mast was put up near me last month but isn't on yet

@VodafoneUK how can an contract upgrade cost more than a new customer tariff? Joke

@VodafoneUK @SpotifyUK I listen to Vodafone is worst company ever who don't care about there customers