Vodafone Outage in Marlow Bottom, Buckinghamshire, England

@VodafoneUK can someone please give me some help!! You have answered everyone else on twitter absolutely nothing!

@VodafoneUK can not get through to anyone your chats don't reply when they do they are just so rude is the any other company that's treats people like this?

@VodafoneUK Your customer service is an absolute disgrace! Trying to get you to solve even the simplest of problems is worse than trying to get blood from a stone. You take money fast enough but don’t give a damn about helping your customers. Shame on you.

@VodafoneUK what is going on with my broadband in RG4? Still no internet in 3 days now. And two days where I have been on the phone to you for hours without response and your chat line down. This really is not on #WFH #Fuming

@robgordon @VodafoneUK Vodafone treat their staff like ****, not supporting shitty companies

@VodafoneUK yet again my wifi has gone down this is ridiculous.

@VodafoneUK @jimmy_75000 Very likely never

To make matters worse I’m working from home and my phone internet can not sustain the amount of work I need to be doing. @VodafoneUK you need to fix this !!!

@CPWTweets @VodafoneUK It’s been A week since I messaged you. It’s embarrassing. I went to your CEO in the end and told him what a shower of shite you are. Finally got my issue sorted. No thanks to you lot on here.

@VodafoneUK can you please answer your DM’s Between you and carphone warehouse the level of customer service is appalling My SIM card was deactivated today Before carphone warehouse have even sent my new phone. I was promised it would be reactivated this morning. Still nothing

@VodafoneUK @MartinIPetrov I’ve had same issue and sent DM. Got fobbed off with suggestion that all mobile providers are experiencing tech difficulties. Poor response.

Irony of @VodafoneUK broadband support chat not loading because broadband is glitchy

@VodafoneUK well done 👍 another crap experience with one of your advisors who just doesn’t want my custom!! Thanks for cancelling my order without even trying to resolve it!!

@LewisWilkins92 @edwards_alan @VodafoneUK They are one of the worst, just don’t care, give them feedback completely ignored, then some sales call wanting to flog you more stuff.

@VodafoneUK Very frustrated with this situation, the lack of openness previously has left me a very unhappy customer.

AND ANOTHER THING! I rang @VodafoneUK customer complaint line and the woman basically said theres nothing she could do but then before we hang up she says “congratulations on your new phone though”.. I HAVENT GOT A NEW PHONE YET CAUSE YE WOULDNT HAND IT OVER BABES 😂😂😂😂

@VodafoneUK how can Vodafone still debit my account when I personally went in to a Vodafone shop and sat in front of one of there staff and cancel my direct debit

@VodafoneUK Vodafone are the worst social media to reply back and the slowest back to customers with their problems with Vodafone, I think it’s time to move contract

@VodafoneUK Vodafone is probably the worst social media to reply to people with enquires and problems with Vodafone problems , they never reply back , and when they do,after there 100th cup of tea of the day, customers usually don’t bother and fed up anyway

@VodafoneUK I was with EE any problem s they would resolve it there and then, Iam regretting moving to Vodafone, i have been waiting for a phone call for a week,about my overcharge on my bill but no one in Vodafone seems to give a dam.

@VodafoneUK 5th day in a row where out home Internet goes down between 10pm till past 1am, are there any issues? We can't even turn our lights off as there all alexa controlled!!, help!

@VodafoneUK your ******* home broadband is ****!! 3hrs to watch an hour and 40 min film cause it keeps dropping out! Had no end of issues the last week!! And to think I pay for this ****!!!

@VodafoneUK What is going on with internet connection? Have connection issues since 6pm today

@VodafoneUK I have had no home broadband for 4 days, no response from customer services please help.

@VodafoneUK Thanks for your reply. I should add that the store was empty until my mum went in - so it would have been a matter of putting a mask on only when dealing with an elderly customer.

@VodafoneUK Is your payment systems down? I cannot get onto the website & I have just called automated service and it say's this is down? I want to pay my bill!

@VodafoneUK why haven’t I got phone signal ?

@VodafoneUK please help?!!!!

@VodafoneUK I have spent an hour tonight because the problem didn’t get fixed last night I spent 3 hours on a live chat.

@VodafoneUK Thanks ive spoken to someone who has sorted the problem