Vodafone Outage in Marlow Bottom, Buckinghamshire, England

@VodafoneUK how can Vodafone still debit my account when I personally went in to a Vodafone shop and sat in front of one of there staff and cancel my direct debit

@VodafoneUK Vodafone are the worst social media to reply back and the slowest back to customers with their problems with Vodafone, I think it’s time to move contract

@VodafoneUK Vodafone is probably the worst social media to reply to people with enquires and problems with Vodafone problems , they never reply back , and when they do,after there 100th cup of tea of the day, customers usually don’t bother and fed up anyway

@VodafoneUK I was with EE any problem s they would resolve it there and then, Iam regretting moving to Vodafone, i have been waiting for a phone call for a week,about my overcharge on my bill but no one in Vodafone seems to give a dam.

@VodafoneUK big mistake going with Vodafone there reception is crap stuck with them for 12months

@VodafoneUK just DM a Vodafone advisor, he’s just like there customer service call centre, they never pick up, and it looks like it he’s disappeared as well I don’t think I will hear from him again.

@VodafoneUK need to change phone providers may be to EE or BT, hang on there the same, no let’s try orange jokes

@VodafoneUK customer service they never answer there phones it’s like calling the moon hey may be they should offer a line to the moon 50p a minute , space handset hey

@VodafoneUK I think when you go into a store all these advisors are thinking is about there bonus’s they don’t seem to care what the customer wants and how save them money shame on you Vodafone and trying to call Vodafone customer service, you a day off they don’t pick up.

@VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,

@VodafoneUK wouldn't it be easier to employ more staff on black Friday weekend another shocking service

@VodafoneUK hi, I’ve been without data for 48hrs now despite full signal and doing all resets advised. I dm’d 24 hours ago. Nothing. Please sort it out.

@VodafoneUK Rolled out never then…

@VodafoneIN @VodafoneUK My prepaid india number (+91-9163286455) have no signal. No proper support from customer care. Ref tkt number 3-38774193964 / Account No:159559186

@VodafoneUK I was able to call from outside of our village this afternoon. When I got home I now have no service on my handset (as does my wife) Vf site says our area WD35LL has maintenance until 19th😱. No calls for 4 days-seriously 😡

@VodafoneUK One area atm until I can drive somewhere else to try. My wife has same phone on my account and can make calls so I’m guessing it’s the handset. I’ve tried everything on the apple support advice but still can’t make or receive calls.

@VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom

@VodafoneUK Hey @VodafoneUK my work phone and work iPad is on Vodafone and there’s no signal where I live I’m afraid :-(

@VodafoneUK your customer service is absolutely horrendous.

@VodafoneUK can not speak to anybody via phone no information nothing no store Tel numbers absolutely terrible I need my phone back working please!!!

@VodafoneUK Full data signal at RG26 5BX but no data. Status checker says no issues.

@VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!

@_One8Seven1_ @VodafoneUK are shite mate, they rip you off over and over again despite being loyal. I binned them off for Three a few years ago, never had an issue with them

More bad news for @HuaweiMobile as @VodafoneUK pauses pre-orders for the Huawei Mate 20X (5G). Just a few days ago this felt like a very different opportunity.

@VodafoneUK your overseas telephone customer ‘service’ is a nightmare to use.

@VodafoneUK 01709 357345 phoning multiple times a day, I have already told the call centre I am not interested. How do I raise a complaint about these harassing calls, I am already a customer with data and phone sims and broadband.

Please fix this @VodafoneUK

@VodafoneUK Your automated DM service is terrible..

@uberkim @PeteG1973 @VodafoneUK I take particular issue with ‘big’.

@VodafoneUK Dear Vodafone, I called up with a complaint 4th Feb, your colleague told me he would need to investigate but would get back to me in 24 hours. I'm still waiting.......!! #crapservice #loyaltydoesyounofavours

@VodafoneUK my New Years resolution is to get a new phone! #VeryMeRewards

@VodafoneUK My New Years resolution is to save enough to pay off my car finance #VeryMeRewards

I am done with @VodafoneUK @VodafoneGroup @VodafoneIN . Been paying for broadband for so long now and it hasn’t worked. Been paying for a broken service for ages and promised time and time again it’s fixed and I’ll get calls back and it never is...

@VodafoneUK Thank you for the response Adam. I’m afraid you lost me as a customer years ago. I’ve got a business account with EE with 3 handsets and mobile WiFi and I’ve never had a problem! I recommend EE to everyone.

@macinfoirl @ThreeCare @VodafoneIreland Vodafone launched it here in the Uk 4-6 weeks ago and it has been terrible! It doesn’t work yet and they aren’t prepared for it. I would swerve anything @VodafoneUK related at all costs!

Been with your network for 3 days, and still not able to do half of what I want to do. As well as racking up a phone bill calling customer services from my other phone not impressed @VodafoneUK

@VodafoneUK I can login to my account the website and the info through the app is not available alot of times during the night recently.

Given as @VodafoneUK had the gall to cancel my order twice, I’m not in the least surprised to find my refund still not processed. People, if I can offer 1 word of advice, please stay away from this poor excuse of a company. take your business to another network

@VodafoneUK I don’t get to use my Vodafone app as my account was changed to a business app (I’m not and never have been a business) I ask to change and you say there is no need. So I’ll never be rewarded then. Maybe time to look elsewhere

Really poor service from @VodafoneUK today. Call takers constantly transferring to wrong department and then told computers are down by someone who really didn't care. No wonder I'm leaving them.

@VodafoneUK #awful #disdainforyourcustomers #pickpockets £100 for calls to Europe #daylightrobbery

I never thought I would ever say this but....... I had a great customer experience at the Vodafone store in Reading - Well done @VodafoneUK

@VodafoneUK @JohnBoyega So gutted when I moved to phase II it wiped all my history. Gone from ~25000 to 2000. Never mind the % completion is racing through on phase II

@VodafoneUK I will be phoning to cancel, this is ridiculous. Thankfully this a second line.

Sodding @VodafoneUK website is down. #ThisIsWhatTwitterIsFor

@VodafoneUK any reason why it’s taking 48 hours to get a response to my dm’s? Taking forever to sort an issue out

@VodafoneUK @VodafoneHeIp when will you guys change the way you get a person's proof of purchase and blocking. Waited 12 days for email with wrong information how am I supposed to give to my insurance company. And all your say is contact are customer service who are 0 stars

@VodafoneUK When will you guys support esim ?

@VodafoneUK hi Vodafone, I’m having some trouble with the red entertainment option, pls help

@VodafoneUK Possibly the worst customer service ever. To be in store and told to call your own service centre rather than speak to someone in the shop. #rude #time-wasters

@VodafoneUK a week on still waiting for Laura Jenkins to call me after being promised a call by her. What a poor show

I spoke too soon @VodafoneUK is full of shit.

@UnitedSheStands @VodafoneUK I’ve known how brutal they are for years and years. I don’t know how they even have enough of a customer base to keep going. They’re abysmal. I recommend either EE or 3 in England depending on which have the better deals.

@VodafoneUK #VeryMeRewards cut down on worrying so much!

@VodafoneUK #VeryMeRewards New Year’s resolution is to get fitter & be able run 5km in under 21mins by April 18th (current time 25)

@VodafoneUK whys my wifi not working ya bandits

On Vodafone live chat for about an hour and half trying sort out a new contract....get through to the sales team to help with a “better deal”. Then the person I’m speaking to just stops responding.... after so long 🤬😂 Nice one @VodafoneUK....🙃👍🏻

@VodafoneUK I need help with my proof of purchase. I sent a request and never received this

@DanG_WFC @VodafoneUK Cus they forgot to cancel my old contract when I upgraded from my X to 11 pro, and then could do nothing about it, takes the piss

@VodafoneUK congratulations on having the worst possible customer service. took over an hour to connect my apple watch to my contract as no-one knew about OneNumber. When finally someone knew what to do, it took 2 mins, shame that wasn't an hour earlier.