Vodafone Outage in Maidenhead, England

@VodafoneUK how can Vodafone still debit my account when I personally went in to a Vodafone shop and sat in front of one of there staff and cancel my direct debit

@VodafoneUK Vodafone are the worst social media to reply back and the slowest back to customers with their problems with Vodafone, I think it’s time to move contract

@VodafoneUK Vodafone is probably the worst social media to reply to people with enquires and problems with Vodafone problems , they never reply back , and when they do,after there 100th cup of tea of the day, customers usually don’t bother and fed up anyway

@VodafoneUK I was with EE any problem s they would resolve it there and then, Iam regretting moving to Vodafone, i have been waiting for a phone call for a week,about my overcharge on my bill but no one in Vodafone seems to give a dam.

@VodafoneUK big mistake going with Vodafone there reception is crap stuck with them for 12months

@VodafoneUK just DM a Vodafone advisor, he’s just like there customer service call centre, they never pick up, and it looks like it he’s disappeared as well I don’t think I will hear from him again.

@VodafoneUK need to change phone providers may be to EE or BT, hang on there the same, no let’s try orange jokes

@VodafoneUK customer service they never answer there phones it’s like calling the moon hey may be they should offer a line to the moon 50p a minute , space handset hey

@VodafoneUK I think when you go into a store all these advisors are thinking is about there bonus’s they don’t seem to care what the customer wants and how save them money shame on you Vodafone and trying to call Vodafone customer service, you a day off they don’t pick up.

@VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,

@VodafoneUK wouldn't it be easier to employ more staff on black Friday weekend another shocking service

And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers

@VodafoneUK Rolled out never then…

Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

@VodafoneIN @VodafoneUK My prepaid india number (+91-9163286455) have no signal. No proper support from customer care. Ref tkt number 3-38774193964 / Account No:159559186

@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

@VodafoneUK I was able to call from outside of our village this afternoon. When I got home I now have no service on my handset (as does my wife) Vf site says our area WD35LL has maintenance until 19th😱. No calls for 4 days-seriously 😡

@VodafoneUK One area atm until I can drive somewhere else to try. My wife has same phone on my account and can make calls so I’m guessing it’s the handset. I’ve tried everything on the apple support advice but still can’t make or receive calls.

I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!

@VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom

@VodafoneUK Hey @VodafoneUK my work phone and work iPad is on Vodafone and there’s no signal where I live I’m afraid :-(

I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended

@VodafoneUK your customer service is absolutely horrendous.

Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

@VodafoneUK can not speak to anybody via phone no information nothing no store Tel numbers absolutely terrible I need my phone back working please!!!

@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

@VodafoneUK Full data signal at RG26 5BX but no data. Status checker says no issues.

@VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!

36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

@_One8Seven1_ @VodafoneUK are shite mate, they rip you off over and over again despite being loyal. I binned them off for Three a few years ago, never had an issue with them

More bad news for @HuaweiMobile as @VodafoneUK pauses pre-orders for the Huawei Mate 20X (5G). Just a few days ago this felt like a very different opportunity.

@VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day

@VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

@VodafoneUK your overseas telephone customer ‘service’ is a nightmare to use.

@VodafoneUK 01709 357345 phoning multiple times a day, I have already told the call centre I am not interested. How do I raise a complaint about these harassing calls, I am already a customer with data and phone sims and broadband.

Please fix this @VodafoneUK

@VodafoneUK Your automated DM service is terrible..

@uberkim @PeteG1973 @VodafoneUK I take particular issue with ‘big’.

@VodafoneUK Dear Vodafone, I called up with a complaint 4th Feb, your colleague told me he would need to investigate but would get back to me in 24 hours. I'm still waiting.......!! #crapservice #loyaltydoesyounofavours

@VodafoneUK Absolute dogshit service all weekend. Always getting 'No service' coming up. Internet crap,5 mins to send a text. Bloody useless

@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

Same issue - all morning! In the Home Counties. @VodafoneUK miss sold at store, lied about contract, no chance of a customer refund - still the music on hold is pleasant 😐

@VodafoneUK Your recent treatment of UK staff has so appalled me that after 20 years as a customer I'm switching networks #BadVodafone.

@VodafoneIN WORST CUSTOMER SERVICE 3 years of Postpaid Now 3 months are hell they think they can do anything they want to and can go 2 any extinct to mentally harass u they cn imply ny charges THANKS @VodafoneUK @VodafoneIN fr WONDERFUL loyalty reward I will be switching my network soon

@VodafoneUK is SHIT btw

@VodafoneUK I love the cinema vouchers offer, but my issue is that I often can’t find someone to go with me 😩 #VeryMeAwards

@VodafoneGroup @VodafoneDestek @VodafoneDestek Still waiting for Vodafone Turkey to respond to me and resolve my account and line problem. @VodafoneIN @VodafoneUK @VodafoneBiz @VodafoneDestek @VodafoneGroup

Hey @VodafoneUK, customer of 2+ years here, just considering renewing my contract. Please can you tell me how I can prevent getting any more calls from 'Vodafone Broadband' who I am aware are just a generic telesales company working for yourselves, EE, Three etc... 1/2

Hey @VodafoneUK, customer of 2+ years here, just considering renewing my contract. Please can you tell me how I can prevent gettint any more calls from 'Vodafone Broadband' who I am aware are just a generic telesales company working for yourselves, EE, Three etc... 1/2

@VodafoneDestek @tnryildiz @VodafoneUK @VodafoneMedya @VodafoneBiz Still waiting for my problem and account to be sorted out. Vodafone Turkey are JUST IGNORING MY COMMUNICATIONS WITH THEM. @VodafoneDestek

@VodafoneUK @VodafoneGroup This was posted by Vodafone on 1st January 2020. Still I am waiting for Vodafone Turkey to resolve my account/line problem. Still I am waiting. What is wrong with Vodafone Turkey. @VodafoneDestek

No directdebit with @VodafoneUK but yet they take money out of the bank even with no directdebit wtf but also its the WRONG amount try to get through on the phone constantly directed to live chat what a joke

Switched over @VodafoneUK yesterday and not had mobile signal since. Absolutely shocking customer service and told this morning need to wait without a working phone for up to 5 working days!!! Disgraceful treatment. Not even offered a temp number.