Vodafone Outage Report in Addlestone, Surrey, England
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Problems in the last 24 hours in Addlestone, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Addlestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Addlestone, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, Southall, Greenford, Slough, Maidenhead, Guildford, Ealing, Epsom, and Staines.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 3 days ago |
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Wi-fi | 3 days ago |
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Internet | 8 days ago |
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Total Blackout | 12 days ago |
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Wi-fi | 19 days ago |
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Internet | 20 days ago |
Community Discussion
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Vodafone Issues Reports Near Addlestone, England
Latest outage, problems and issue reports in Addlestone and nearby locations:
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Paul Modley (@pmodley) reported from Hammersmith, England.@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!
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Pia Kristmansson (@PiaKristmansson) reported from Ealing, England@VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Pia Kristmansson (@PiaKristmansson) reported from Ealing, England@VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time
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Andy Webb - Mclaren 👍🧡🏁 (@AndyWebbDJ) reported from Burnham, EnglandDear oh Dear ! Why in a global pandemic when everyone is at home with Wi-fi can you NOT negotiate with your provider. @VodafoneUK @VodafoneHeIp Just spent nearly 2 hrs trying #Timetoleave 10yrs+ loyal customer #vodafonecustomerservice
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Pia Kristmansson (@PiaKristmansson) reported from Richmond, England@VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.
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Sandeep Mudaliar (@iamsm4u) reported from Ealing, England@VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???
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Cressida Robson (@cressidarobson) reported from Hounslow, England@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Olivia twist (@OTwist_69) reported from Kingston upon Thames, England@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
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🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England@katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Cressida Robson (@cressidarobson) reported from Hounslow, England@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Team Toosdee 💇🏼♀️💈 ✂️ (@ToosdeeTMH) reported from Hounslow, England@VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.
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Omar Qureshi (@oqureshi) reported from Hillingdon, England@VodafoneUK I placed an order for a new personal line, porting a number in. I received the new SIM, but have had no service for over 24 hrs. Multiple calls to your helpline who just ask me to wait a bit longer. Really frustrated! Order SBL-1000000528805835. Pls help.
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Jade Sharp (@jadesharp1992) reported from Richmond, England@vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.
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Cara (@Haribocheeks) reported from Bracknell, England@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Olivia twist (@OTwist_69) reported from Kingston upon Thames, England@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
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Cressida Robson (@cressidarobson) reported from Hounslow, England@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Paul Modley (@pmodley) reported from Ealing, England@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Henry Glenn-Robertson (@HenryGlennRobe1) reported@msmarbles2017 @VodafoneUK As a rule of thumb if it comes from a mobile number treat it like a scam. Most companies and royal mail the text will come through with their name instead of a number
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Alex (@alexatbamb) reported@VodafoneUK Genuine question for you...How can you realistically help? What can you do in real terms that will make sure I don’t get thrown into Vodafone’s broken customer service system?
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vaudron thomas (@startyyy) reported@VodafoneUK I waited 1hour34minutes to reach someone from your customer relations, I paid the extra charge from UE for nothing, they never answer me. its unbelievable.
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Megan Oates (@mjoates1) reported@VodafoneUK Thanks. My issue is that I’ve been on the phone and I’m fed up with being told one thing and then a different action the next. No one is helping me.
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Kevin Nolan 💙🌈 (@kevinjohnnolan) reported@VodafoneUK Seriously by far the worst company to communicate with and that is their supposed area of expertise #communication #beggersbelief
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K (@Khalhxss) reported@VodafoneUK is there issues with your service at the moment? My connection has been dropping out multiple times throughout the day over the past few days. Makes WFH extremely difficult...
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The Ubiquitous Chap (@Ubiquitouschap) reported@VodafoneUK Your customer service is piss poor.... Never again will I use Vodafone
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Angie Somers 🇪🇺🐕🦺🏖 (@AngieSomerside) reported@VodafoneUK My treat would be that you get my data sorted £90 a month for six weeks of no data!
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vaudron thomas (@startyyy) reported@VodafoneUK I waited 1hour34minutes to reach someone from your customer relations, I paid the extra charge from UE for nothing, they never answer me. its unbelievable..
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si (@si_go_1) reported@VodafoneUK Broadband went down today for third time in 6 weeks...hours of wasted time explaining over and over. So it's fixed but no follow up, no apology, no explanation...