Vodafone Outage Report in Addlestone, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Addlestone, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Addlestone, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Greenford, Slough, Maidenhead, Hammersmith, Guildford, Ealing, Epsom, Southall and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Greenford |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Addlestone, England
Latest outage, problems and issue reports in Addlestone and nearby locations:
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Nick Houlton
(@Houlton11) reported
from
Maidenhead, England
@_One8Seven1_ @VodafoneUK are shite mate, they rip you off over and over again despite being loyal. I binned them off for Three a few years ago, never had an issue with them
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Chris Russell
(@A1Ninja) reported
from
Sunningdale, England
@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Ed Rennie
(@EdRennie) reported
from
Windsor, England
@VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Helen Murray
(@HFrancesMurray) reported
from
London, England
Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Gareth Strong
(@Gazstronomous) reported
from
Slough, England
@VodafoneUK your customer service is absolutely horrendous.
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Josh
(@jjmatthews12) reported
from
Richmond, England
@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lolo
(@LoloWahala) reported
@VodafoneUK Mac, as instructed I called, it took 25minutes to get to bb team, then they transferred to tech2team, I was on hold and you ended the call after 48minutes, waste of my team. Can the tech2team EMAIL me with a date for the fix, 1/2
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Lolo
(@LoloWahala) reported
@VodafoneUK day 9 with no broadband. Not a single forthcoming update from them. Have to spend hours on chat and calls and I'm not getting any info on the issue anyway. Incompetent or they don't care?
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UKPREPPINGSHOP
(@uk_prepping) reported
@VodafoneUK @VodafoneGroup 18 mins i've given up waiting for help that woke music is depressing..get staff back in!!!!
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Stuart Allsopp
(@StuInAus) reported
1hour 2minute 27 seconds to cancel my @VodafoneUK contract. I could think of better things to do on my birthday.
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Tom Williamson
(@tomgwilliamson) reported
@VodafoneUK is Customer service available @VodafoneUK? I’ve been trying to contact someone for 2 days about an upgrade. Nothing on phone, no web chat
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Lolo
(@LoloWahala) reported
@VodafoneUK James another of your colleague said as the issue has been escalated there is nothing you can do here, not even give me an update. He said I should call, I did and wasted 1h. You have my email address please write me an email with an update, or is it too much for you??
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Stuart Allsopp
(@StuInAus) reported
I called @vodafoneuk to cancel my contract. 29 mins on hold before being answered and "passing security". Then back on hold. 35 mins in "you are eligible to cancel, I'll pass you to the team". 47 mins and still on hold. I thought 3 customer services were bad!. Glad I'm off.
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Richard Rear
(@RichardRear) reported
@VodafoneUK Hi, I’ve recently joined #Vodafone broadband. The service goes live on 25th March but just wondering - am I likely to see a price increase from April meaning I end up paying more than the £18 per month I signed up for in the first place? 🤔
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claireyjay
(@claireyjay) reported
@1CarolineBerry @VodafoneUK Tesco! Use the o2 network! Have never had any issues
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ed francis
(@pompeyhedge) reported
@VodafoneUK And it's been going on a year. My area constantly shows issues on reporting sites and its apparently just been fixed. A year or so of it. Utter joke, hence my patience now running out.