Vodafone

Vodafone Outage Report in Addlestone, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Addlestone, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Addlestone, Surrey, England 01/19/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Addlestone, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Hayes, Maidenhead, Ealing, Southall, Farnborough, Aldershot, Egham, Guildford, Bracknell, Hounslow and Slough.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHayes Wi-fi

Community Discussion

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Vodafone Issues Reports Near Addlestone, England

Latest outage, problems and issue reports in Addlestone and nearby locations:

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England

    @VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • ONI_Assassin Adam ☁️ Jamal (@ONI_Assassin) reported from Hillingdon, England

    I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • chrisquarterz Chris Quartermain (@chrisquarterz) reported from Godalming, England

    @VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!

  • maddiefallsover Maddie (@maddiefallsover) reported from Hammersmith, England

    Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mbevan84 Mark Bevan (@mbevan84) reported

    @MalcDaySTFC @VodafoneUK Just dont go to O2 - even worse! Vodafone by far the best signal out there

  • chrisdunbar1984 Christopher Dunbar (@chrisdunbar1984) reported

    @VodafoneUK Yes they do but unfortunately it is too late as the company they are going with couldn’t get the number off you guys so to get them back in the land of the living with phone lines and broadband they have had to get a new number. Poor show!!

  • davidplatt468 David Platt (@davidplatt468) reported

    @VodafoneUK No thank you, I would prefer a phone call, I've tried speaking to advisors and got nowhere, a "resolution" manager told me he would run diagnostics on Saturday and would call me back in the evening, I'm still waiting. What's vodaphones solution

  • LFCredsNepal Sudeep Bhushal (@LFCredsNepal) reported

    @VodafoneUK I’ve chat transcript of upgrade where it shows the exact price which I should pay. I’ve all the proofs but they still overcharging me and not honoring the contract. I got no help from most of the advisors I interacted with. I interacted with more than 50 advisors.

  • virtuallyinside lookinside (@virtuallyinside) reported

    @VodafoneUK I had £30 balance six weeks ago on my payg emergency phone. I've made two calls, each less one minute. My balance is zero. Where did it go to?

  • LFCredsNepal Sudeep Bhushal (@LFCredsNepal) reported

    It feels like @VodafoneUK is trying to scam me. How can so many literate advisors not see something that is obvious and stress the customer? This has been the worst customer service experience I've ever had. I started the complaint a month ago and it is still unresolved.

  • _pooja_rai Pooja Rai (@_pooja_rai) reported

    @VodafoneUK After 3 calls to your complaints line and waiting over a month, I’ve been told by your customer service team that I need to wait another 2 weeks for a trade in Refund that I was supposed to have received in Oct and they cant prioritize. Is this your service?

  • djcoxy16 Deborah Cox (@djcoxy16) reported

    @VodafoneUK been with Vodafone since 1992! However, just taken a new contract out with a different provider but still using Vodafone network. Just been informed that I can't keep the same number I've had since 1992! How is this possible?

  • helen2717 Helen (@helen2717) reported

    @pwhitters @VodafoneGroup @VodafoneUK I reported this days ago and it still isn’t fixed, have been told to ring up after upgrade to get discount, yet terms and conditions state it has to be done before point of sale, I hope they stick to their word, or that really would be poor customer service!

  • 0_steve_1 𝗦𝘁𝗲𝘃𝗲 ꪜ (@0_steve_1) reported

    @VodafoneUK Your network really is the worst