Vodafone Outage Report in Addlestone, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Addlestone, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Vodafone
Vodafone is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Addlestone, Surrey, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, Guildford, London, Ealing, Epsom, Southall, Staines, Slough, Farnborough and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Addlestone, England
Latest outage, problems and issue reports in Addlestone and nearby locations:
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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fa☕️ma
(@fatssxo) reported
@VodafoneUK has got to be the shittest network ive ever joined worst decision i made this year
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Chantelle deloughrey
(@Chantelledelou4) reported
@VodafoneUK can you tell me why a phone that i ordered 9 days ago with 1-3 day delivery is still not even dispatched with no contact from you. Ive rang twice to be told leave it another day. Just getting palmed off 🤔 customer of over 10 years 😡
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Chris Lange
(@crslng) reported
@VodafoneUK It’s the experience I’ve had with Vodafone for years. The customer service just isn’t there. I’ve sent a DM and got an auto response saying I’ll be sent a text to pass security which won’t work because the SIM doesn’t work.
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Kenny Stark
(@kennyStark6089) reported
@VodafoneUK Hi Vodafone, can you please contact me now as my wife after a 1 1/12 honour wait to speak to an advisor and being disconnected on the online « help chat » once at no2 in the Q simply cannot face this. Your trade in app is broken
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Jade 🍺👑
(@JadeWheelhouse9) reported
Is @VodafoneUK having problems, I cant make phone calls?
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Jenny🍸
(@Jenny__S_) reported
Absolutely losing my 💩 with @VodafoneUK it is totally impossible to either speak or chat with someone! Twitter not much better they haven’t responded to DM that they told me to send. @Ofcom can you help I’ve raised enough complaints with #vodafone over the last few weeks 😤
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Andrew Price
(@AndrewP92258776) reported
@AdamofAlbion @VodafoneUK They had “an issue” on the 20/21 apparently. They shouldn’t have continued to accept orders then bullshit with the “next day delivery” even now they say delivery in 3-5 days
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Jenny🍸
(@Jenny__S_) reported
@CISASUK I’m having continuous issues with @VodafoneUK poor customer service. I’ve raised a number of complaints the last few weeks. Can you advise if I can come direct to you or do I need to raise another complaint with #vodafone first?
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@VodafoneUK I am having a real problem getting through to you and need help from a human not a robot
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Ben Stone
(@benstoneytweets) reported
@VodafoneUK strike again! Absolute garbage! Order upgrade on 2/12/21 and no mention of any issues, not once. Then contact again and still no mention other than to say it would be on the way today. Now they say delay has been since 24th Nov! Shambles and no closer to sorting!