Vodafone Outage Report in Addlestone, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Addlestone, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (25%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Addlestone, Surrey, England
The most recent Vodafone outage reports came from the following cities: Camberley, London, Ealing, Egham, Woking, Chertsey, Slough, Teddington, Feltham, Twickenham, East Molesey, Guildford, Hounslow, Godalming and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Addlestone, England
Latest outage, problems and issue reports in Addlestone and nearby locations:
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🔥Joe🔥
(@joewhmclean) reported
from
Hammersmith, England
@katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!
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Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?
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Andy Webb - Mclaren 👍🧡🏁
(@AndyWebbDJ) reported
from
Burnham, England
Dear oh Dear ! Why in a global pandemic when everyone is at home with Wi-fi can you NOT negotiate with your provider. @VodafoneUK @VodafoneHeIp Just spent nearly 2 hrs trying #Timetoleave 10yrs+ loyal customer #vodafonecustomerservice
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Omar Qureshi
(@oqureshi) reported
from
Hillingdon, England
@VodafoneUK I placed an order for a new personal line, porting a number in. I received the new SIM, but have had no service for over 24 hrs. Multiple calls to your helpline who just ask me to wait a bit longer. Really frustrated! Order SBL-1000000528805835. Pls help.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Pia Kristmansson
(@PiaKristmansson) reported
from
Richmond, England
@VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.
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Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
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Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Sandeep Mudaliar
(@iamsm4u) reported
from
Ealing, England
@VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???
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Team Toosdee 💇🏼♀️💈 ✂️
(@ToosdeeTMH) reported
from
Hounslow, England
@VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Paul Modley
(@pmodley) reported
from
Hammersmith, England
.@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!
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Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Terri Jean
(@missterrijean) reported
@VodafoneUK I ordered an Apple Watch at the beginning of February and keep being told it’s delayed, which is fine but I have no idea when it will be here and I’ve paid an upfront fee for it. Also it’s like pulling teeth with your customer service staff on the phone 😤
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Mark Owen
(@markowen23) reported
@samwarburton_ @lionsofficial @VodafoneUK Can’t agree with Gibson-Park, made a couple of big errors that were costly. Thought both (2nd for Wales) SH’s at Murrayfield were sharper. After Henshaw, not sure any centers were that good - against well organised defences - pity can’t select Fikou ?
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Carphone Warehouse
(@CPWTweets) reported
@Kendo_1979 @VodafoneUK When you last contacted us we told you that the contract would have to be cancelled directly with the network. - Jakob
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NaimaH
(@NaimaHaman) reported
@VodafoneUK Embezzling customers' money. Staff not doing what they say they'll do. Calling the customer liar. Getting different staff to work on a problem to set confusion. Talk about the rule of law next. Such a shameful experience. Vodafone, what a mess. Crap.
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Terri Jean
(@missterrijean) reported
@VodafoneUK I don’t know who I am speaking to right now at your customer service but I’m talking and he keeps just going silent and not answering me then when I ask if he is there he just tells me the system is loading. It’s taken me 15 minutes to pass security with this guy?!?
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Sam White
(@SamsArtShop) reported
My bill has been generated and @VodafoneUK are stealing money from me AGAIN this month!!! How is it impossible to just charge me the right amount??? This has been going on for months. Fix it!!
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ThEUnReaLWuN
(@ThEUnReaLWuN) reported
@VodafoneUK Don't worry I'm not having issues, I used to work for the company that supplies your equipment and know how much 3g and 4g equipment you NEVER put up so I don't trust your company!! I want a different provider in my car but Vodafone only option it gives me so I will use my phone.
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Luciana Chamberlain
(@lucianaelccham) reported
@VodafoneUK have had problems with internet connection all morning. Have been on 4 separate chats with your on line !e people but - guess what- they keep dropping out because of poor connection. This has been a regular issue lately. All morning lost because of this. Unacceptable
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Amy
(@amycnnon) reported
Trying to cancel a contract and @VodafoneUK are saying they give @CPWTweets slower sims 👀 surely this can’t be part of the sales pitch...
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Jonny the Outlaw
(@jonnyfallas) reported
@anna_harding @VodafoneUK I ve found since people are working from home the length of time I am on hold has increased a lot. Not sure if its systems issues or just a lack of accountability with no supervision present