Vodafone Outage Report in Addlestone, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Addlestone, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Addlestone, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Guildford, Southall, Staines, Slough, Ealing, Farnborough, Hayes and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Addlestone, England
Latest outage, problems and issue reports in Addlestone and nearby locations:
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK customer service they never answer there phones it’s like calling the moon hey may be they should offer a line to the moon 50p a minute , space handset hey
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Burak Sezgin 🦖
(@Burakiosaurus) reported
from
Hillingdon, England
And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK need to change phone providers may be to EE or BT, hang on there the same, no let’s try orange jokes
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK I think when you go into a store all these advisors are thinking is about there bonus’s they don’t seem to care what the customer wants and how save them money shame on you Vodafone and trying to call Vodafone customer service, you a day off they don’t pick up.
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Scott
(@markscott) reported
@VodafoneUK I have now cancelled my main contract and as of 29/7 all services will expire and I will cancel my Direct Debit, you cannot charge a bill for a OneNumber without a base airtime contract. This is basic contract law.
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Frederick Parsonage
(@FParsonage) reported
@VodafoneUK is it that your staff at Leatherhead have not been trained properly or were deceitful when they offered me free Amazon Tech pack to switch broadband to you? Offer subsequently canceled. Store told me to contact customer services who sent me back to store. Unacceptable
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Chris Jones 🇪🇺
(@jonesyiii) reported
@VodafoneUK oh my days. Hours and hours and hours each day on your webchat. Are you laughing at me as my blood pressure rises? 3 months of BB issues incl. 2 solid weeks of outage. Now as reliable as an astray on a motorbike.
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Thamesbuoy
(@Thamesbuoy) reported
@VodafoneUK @dannykpowell I have just reported no dialtone on my landline and my internet speed is halved. Issued with a 6 digit fault reference number which is then not recognised when calling the telephone number provided by the confirmation text. Is this deliberate? Not a happy customer at the moment.
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Bill Carr
(@FuncleFather) reported
Disgraceful that @VodafoneUK cant offer a customer of 10 years a decent upgrade deal, customer service rep trying to justify an extended term of making the offer better? all that does is reduce the monthly cost not the total cost of the contact.
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Dan Axson
(@danaxson) reported
@VodafoneUK I appreciate that. Though yesterday was told ‘planned to improve service’ etc. So if I DM my postcode, you’ll be able to let me know if there’s any update on time for these maintenance/emergency/planned works?
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Elimaybun
(@ec2177a7824c4b3) reported
@VodafoneUK being a loyal customer since 2005 means nothing to you just done 2 live chats to be given the same info!!! Trying to reduce my bill due to redundancy not leave your network yet to leave I'd have to pay £1400 or to change plan pay £800 for my 3 contracts #leave2022
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Anneli Lort
(@annelilort) reported
@VodafoneUK I have only one question. What exactly are your customer care operatives paid to do? Clearly it’s not to talk to customers. I have spent 7 hours on the phone to you this week and am yet to speak to an operative in that department. Ombudsman complaint now.
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Simon Frais
(@simonfrais) reported
Hello @VodafoneUK how come there is no wifi provision on @TfL London Underground atm? I am trying to connect however the @VodafoneUK wifi network does not appear. PS written on the tube, tweeted frustratingly post-journey!
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MyNameIsMel
(@Mamamia722) reported
@VodafoneUK Thank you Karla, my daughter has now sorted this. The charges have been refunded and a plan set up to allow calls to the premium number. I could've done without a message saying Vodafone were going to suspend my service. It has added stress on top of stress.