Vodafone Outage in Addlestone, Surrey, England

I can't believe how stupid Vf is. On 29th Mar I called up to cancel my other number ending 070. They cancelled my current 441 number. And now they have issued me a bill of 135 pounds. @VodafoneUK don't understand basic instructions and simple English.I am not paying for vf fault.

@VodafoneUK it was my fault that due to lack of intelligence and low intellect a wrong number was disconnected by vf. Please can someone call me positively by tomorrow at my 07450 283 441 number to cancel 07553822031. It is giving me too much stress to the point that I m sick.

@VodafoneUK to a different vf contract and retain my number. Very idiot vf agent misunderstood and cancelled my 441 number which stopped working on 29 Apr (which I never requested. When I called up, I was stuck with a new contract of 2 more years and they ordered a temp number

@VodafoneUK see how many times I tried to cancel 07553822031 which has been issued by a serious mistake from your side. Neither chat or twitter helping me. 191 never picks up. I have been trying hours and hours. On 29 March I tried to cancel my 070 number so that I can move

@VodafoneUK Please someone can call me urgently as I don't want to get stuff with another contract for 40 pounds a month. Else I have to make a complaint to higher authority. The idea was to put me in a temporary number to retain my old number not to stuck me with a new contract.

@VodafoneUK you stuck me with a unnecessary pay monthly sim that I did not ask for at it was your mistake that cancelled my account by not undertaking simple instructions. Now I want to cancel the temporary number and you have put me on hold for more than 5 hours for last 3 days.

@VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

@VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)

It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.

@VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.

@VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue

Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home

Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!

@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

@VodafoneUK @MoneyTelegraph Condescending member of cust servs team admits that phone system could ‘do with uograde’ for 19 Million Customers. Yet will not refund overpaid monies to loyal PTSD customer who cannot deal with constant line **** ups. Please return my £125

@CPWTweets @VodafoneUK How ridiculous! My new phone and sim will arrive tomorrow, which I will then start using. Today and tomorrow I have been/will be without signal as you turned my current sim off incorrectly... this is unacceptable.

@VodafoneUK I have a gigabox/cube & unlimited data but my Internet has been v bad since I joined Vodafone. Since Fri it has been so bad I have been unable to deliver work. It dept says problem is Vodafone signal plis help

@killiandonnelly @VodafoneUK Robbing nasties ! They wouldn’t know customer service if it bit them

@VodafoneUK Yes I did - despite being offered through my on-line account a 50% discount, when I applied I was told this was a mistake and it wasn’t available to me a loyal customer of over 20 years - appalling service! Now happily switched to Three!!!

@PiyushPathneja @mrindiaa09 @VodafoneUK @VodafoneIN Not picking call, not replying to emails, not replying to DM..very poor response to customers..poor service..#vodafonesucks

@mrindiaa09 @VodafoneUK @VodafoneIN Right brother... Facing same problem

How do you make a formal complaint to a company @VodafoneUK

@ILW182 @VodafoneUK It’s exactly that but works out £17 cheaper to cancel. They called it “a cancellation fee”. Contracts contracts contracts

Hi @VodafoneUK me again, once again even after doing as directed above and splitting my WiFi into 2 channels it still drops out a few times a day!!!!!!! Not once did I have ANY problems at all with any of my previous suppliers, this is truly awful!!!!!