Vodafone

Vodafone Outage Report in Addlestone, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Addlestone, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Addlestone, Surrey, England 01/14/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Addlestone, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Maidenhead, Ealing, Southall, Farnborough, Aldershot, Egham, Guildford, Bracknell, Hounslow and Slough.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Addlestone, England

Latest outage, problems and issue reports in Addlestone and nearby locations:

  • jjmatthews12 Josh (@jjmatthews12) reported from Richmond, England

    @VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

  • Gazstronomous Gareth Strong (@Gazstronomous) reported from Slough, England

    @VodafoneUK your customer service is absolutely horrendous.

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

  • EronZekaj Eron Zekaj (@EronZekaj) reported from Brentford, England

    @VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • A1Ninja Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • EdRennie Ed Rennie (@EdRennie) reported from Windsor, England

    @VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.

  • Houlton11 Nick Houlton (@Houlton11) reported from Maidenhead, England

    @_One8Seven1_ @VodafoneUK are shite mate, they rip you off over and over again despite being loyal. I binned them off for Three a few years ago, never had an issue with them

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeRuddick Mike Ruddick (@MikeRuddick) reported

    @DarkNightMoofie @VodafoneUK Worked for 2 mins now not working again!

  • stevec009 stevec (@stevec009) reported

    @VodafoneUK I am awaiting a replacement voicemail PIN that your web chat said would be sent 4+ hours ago and now no response on 191. @VodafoneUK service has gone downhill and I’d appalling.

  • MikeRuddick Mike Ruddick (@MikeRuddick) reported

    @VodafoneUK @bwianair Same here. WiFi fine but if on Vodafone mobile data then no pics or media loading on Twitter. Have another phone on a different network and that one is fine.

  • EskoMusic1 #E.S.S (@EskoMusic1) reported

    @VodafoneUK y’all need to stop restricting my **** when I paid for it😐😐😐

  • ProfDomMcHugh Dominic Broomfield-McHugh 🌈 (@ProfDomMcHugh) reported

    Absolutely appalling customer service from @VodafoneUK . My father in law’s death meant we needed to move our phones out of our original family account but after four weeks and nine interactions we still can’t set up what we need or want. The worst customer service I’ve ever had!

  • idontknownythin Idontknowanything (@idontknownythin) reported

    @VodafoneUK have had your engineer fit the fibre 2 weeks ago. Unfortunately not activated yet. 24/7 chat unsuccessful and phoning through to the number unsuccessful. Can’t even cancel it as can’t reach anyone in your team. 7066493464

  • stevec009 stevec (@stevec009) reported

    @VodafoneUK Thankyou Dean . But I am losing if not lost all confidence in @VodafoneUK . I have spent hours today on web chat and trying to get through on phone to resolve my problem . I will try calling tomorrow. What has happened to bring about such a deterioration in your service?

  • DarkNightMoofie 🤘🏻Gary/Gawy🤘🏻 (@DarkNightMoofie) reported

    @MikeRuddick @VodafoneUK I’m getting one or two images loading now but it’s still very bad, it’s annoying cuz I can’t see gifs and am missing out on a funny conversation

  • LivTheDreamUK Living The Dream (@LivTheDreamUK) reported

    @VodafoneUK We'll, I'm guessing your servers are blocking media as nothing is showing up, only text. Like I said, this works fine when not using Vodafone's network and connected to my ISP. .... As others have also reported.

  • MikeRuddick Mike Ruddick (@MikeRuddick) reported

    @VodafoneUK You do that and you get an automated message saying “I don’t understand.” Look it’s not just me. Everyone on Vodafone has this problem. Sort it out #Vodafone