Vodafone

Vodafone Outage Report in Addlestone, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Addlestone, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Addlestone, Surrey, England 02/02/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Addlestone, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Guildford, Slough, Ealing, Farnborough, Hammersmith, Hayes, Maidenhead, Southall, Aldershot and Egham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomGuildford Phone

Community Discussion

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Vodafone Issues Reports Near Addlestone, England

Latest outage, problems and issue reports in Addlestone and nearby locations:

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Richmond, England

    @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone

  • ToosdeeTMH Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported from Hounslow, England

    @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

  • oOISSYOo Issy (@oOISSYOo) reported from Ealing, England

    @VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • mast3rblack Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts

  • Mattg2212 Matt Gilbert (@Mattg2212) reported from Bracknell, England

    @VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • oqureshi Omar Qureshi (@oqureshi) reported from Hillingdon, England

    @VodafoneUK I placed an order for a new personal line, porting a number in. I received the new SIM, but have had no service for over 24 hrs. Multiple calls to your helpline who just ask me to wait a bit longer. Really frustrated! Order SBL-1000000528805835. Pls help.

  • fabio_abraham Fabio Abraham (@fabio_abraham) reported from Slough, England

    @VodafoneUK so I have been trying to call customer service for three days now, but no one available to answer. I try to chat via Toby thing on my Vodafone app but no agent available. Can someone tell me what sort of business is that? You better close it all down.

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Liek81378226 Liek (@Liek81378226) reported

    .@VodafoneUK is your service down in C London? Restarted dongle, phone and laptop numerous times but still no Internet connection. Very difficult to work from home if nothing apart from Vodafone 4/5g, and that's down.

  • KristaPE Krista Powell Edwards (@KristaPE) reported

    @VodafoneUK my mothers phone is lost. She is paying for a phone she cannot use, is in a care home, recovering from Covid. 40 days to wait to authorise me to cancel contact. Appalling.

  • 4f6AmSSwExTd6re JLiza1995 (@4f6AmSSwExTd6re) reported

    Hello @TalkmobileUK @VodafoneUK Why are you making it impossible to request a PAC code out of office hours? Your phones aren’t answered, your automated PAC code service has an error message and the promised links don’t appear on your website or ‘my account’. Underhand??

  • MrsEnquiries Just T (@MrsEnquiries) reported

    @VodafoneUK why is your system always down?

  • joycbennett Joy Bennett (@joycbennett) reported

    @VodafoneUK I couldn’t see that option. After 3hrs & 4 agents I found someone who knew what they were doing & resolved the problem by resetting voicemail from your end & getting me to restart the setup. The other 3 just kept telling me to do the same thing. Think there’s training needed.

  • faulknerandrea Andrea (@faulknerandrea) reported

    @VodafoneUK been a customer for years and I am on a family holiday in mainland Scotland and I have absolutely no mobile internet signal for the first time ever. My 10 year old daughter has a Tesco contract and she does as does my other half who is withEE. Not good enough Vodafone

  • JA09650483 JA (@JA09650483) reported

    @VodafoneUK still waiting nearing four hours now! Is there anyone there? Is there a customer service or not with real people to can speak to me to sort out an issue that Vodafone created?

  • gregorysgirly AnnaRRgirly (@gregorysgirly) reported

    @VodafoneUK rang customer care. Cut off. Online chat. Ended by you. Online chat again, 3 hard sells & cut off. Back on online chat “you are number 23 in the queue” customer service at its finest 👍🏻

  • technorobbo Ramble (@technorobbo) reported

    @VodafoneUK despite their promise to look into the issue nothing has happened - there must be a better future for customers via broadband suppliers.

  • AkashPa02904527 Akash Patel (@AkashPa02904527) reported

    Very fair service... VI services and also ahmedabad vi store naranpura near torent power.. please help @VodafoneUK @vodafone @vodafoneIN_Fdtn