Vodafone Outage Report in Addlestone, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Addlestone, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Addlestone, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Ealing, Southall, Farnborough, Aldershot, Egham, Maidenhead, Guildford, Bracknell, Hounslow, Slough, Hanwell, Brentford and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Addlestone, England
Latest outage, problems and issue reports in Addlestone and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Sandeep Mudaliar
(@iamsm4u) reported
from
Ealing, England
@VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Andy Webb - Mclaren 👍🧡🏁
(@AndyWebbDJ) reported
from
Burnham, England
Dear oh Dear ! Why in a global pandemic when everyone is at home with Wi-fi can you NOT negotiate with your provider. @VodafoneUK @VodafoneHeIp Just spent nearly 2 hrs trying #Timetoleave 10yrs+ loyal customer #vodafonecustomerservice
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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akhtar.mm
(@muslima_miah) reported
@VodafoneUK Yeah I’ve done this but I still have to pay £50 per month for the next two years for a phone I don’t have. Unless u can help me out here. I have a part time job and have to now pay for another phone. Help me out please
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Tim Ebbs
(@ebbsyMK) reported
@VodafoneUK @Tony_KrXe Can you add me to that list too @Vodafone? Terrible here in Milton Keynes too, since around 8:30, on full fibre and barely pulling 9mb down and 1mb up
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Richard Fisher
(@richfish84) reported
@VodafoneUK @ABailes2014 Does every one get a refund today then if there is no mobile signal? Paying for a service I'm not receiving?
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Aaron Phillips
(@Cmchunk62) reported
@VodafoneUK Rather talk to your instore staff as they are at least helpful and don't message back at 2am. Service has been terrible and I will be in store at the weekend demanding a refund
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Vicky
(@vickys238) reported
Hi @VodafoneUK I'm having trouble doing the trade in tool on the app.Spoke to you last night and was told to go in store & I have 2 weeks to do it but I've just had a text saying if I don't do it in the next 48 hours the credit will be removed.I can't get to a store till Saturday
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David Gilmore
(@Dave_Gilmorez) reported
@VodafoneUK My FTTH internet stopped working at 8.30pm last night. Tried all the normal stuff so thinking this is a wider issue? NG2 area
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David Gilmore
(@Dave_Gilmorez) reported
@VodafoneUK Hi @VodafoneUK no response to my DM. Just spent half an hour on web chat queue only to have the chat end as soon as I got to 1st in the queue. Called up but it says you can’t take my call today plus the My Vodafone app just says you are having technical problems. What’s going on?
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Lolo
(@LoloWahala) reported
@VodafoneUK 12 days without broadband now. Fun fact, it was 8 days ago you said it will be fixed in the next 24h 100% for sure, so only 7 days late. Feels good knowing you are "monitoring" the issue...
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CityFibre
(@CityFibre) reported
@CampyMcShotgun @VodafoneUK Hi, we're sorry you are experiencing this. CityFibre do not provide or support internet services, for internet service-related queries, please call Vodafone’s customer support team on 08080 034 515 or dial 191 if you are a Vodafone mobile customer. Thanks.
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Tim Ebbs
(@ebbsyMK) reported
@VodafoneUK Lights all lit solid, hasn't dropped connection but it's terrible performance. Couldn't get the broadband test tool to load on your site at all. Tried speed test and Google speed test both showing terrible speeds