Vodafone outages and service status in Birmingham, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Birmingham, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Sep 8, 1:50 AM GMT+1.
- Internet (100%)
The latest reports from users having issues in Birmingham come from postal codes B10 , B4 and B20 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Birmingham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Birmingham, England
The most recent Vodafone outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 1 day ago |
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Birmingham
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Internet | 9 days ago |
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Birmingham
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Internet | 20 days ago |
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Birmingham
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Internet | 27 days ago |
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Birmingham
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Internet | 1 month ago |
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Birmingham
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Phone | 1 month ago |
Community Discussion
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Vodafone Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Daz Breckell (@dazbaggie81) reported from West Bromwich, EnglandNice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch
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Jase (@Jasonhannon85) reported from Solihull, England@VodafoneUK so my wife has just been on the phone about the terrible service she has been having since trying to upgrade. Mentioned she’s was pregnant and the person she was speaking to said and I quote ‘is that why you’re moody’ #fuming #complaint #vodafone
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Michael Pritchard (@blueghostuk) reported from Birmingham, England@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Anna (@Annaba250784) reported from Birmingham, England@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Demi-leigh Freeman (@MissDFreeman) reported from Dudley, England@HJMovingFarAway @VodafoneUK My dad warned me about Vodafone before. But obviously I saw a deal. He wasn't joking about their customer services. Usually its been okay out of the 2 or 3 precious times I've contacted them. I've never had someone be awkward. She has to be new. Either new or lazy. Either all.
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Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, EnglandAbsolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Craig 🌹 (@CraigDHoare) reported from Birmingham, England@garywilde @VodafoneUK I've just discovered this awful
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o wheeler o (@wheeler_DAG) reported from Walsall Wood, England@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Amanda.H 👄 (@MissAHxx) reported from Birmingham, EnglandFucksake @VodafoneUK trying to do a trade in for my old phone is a nightmare and now have to wait to re do it as you think my phone is damaged and there isn’t a single ounce of damage to it
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Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England@VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.
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carl hawkins (@hawk2022) reported from Wednesfield, England@VodafoneUK I would but not good at spelling so need someone to help with a phone call please
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Ian Baird (@ibaird73) reported from Aldridge, England@VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times
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Kerry Weldon (@Fundove) reported from Solihull, England@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Sarah (@BurdensSarah) reported from Balsall Common, England@VodafoneUK @VodafoneGroup @ExperianExperts So upset to have a default on my credit file caused by mistake by Vodaphone! After two conversations and promises it will be removed it’s still there. Im applying for mortgages it’s effecting me big time. Help
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Kerry Mason (@kerry_mason) reported from Birmingham, England@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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Demi-leigh Freeman (@MissDFreeman) reported from Dudley, England@HJMovingFarAway @VodafoneUK All I wanna know is if I can get a cheaper 4g deal or if I can have 5g speed for the same price !! If not I'll cancel it that's all!
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Karen Tomalin (@BigBraLady) reported from Dudley, EnglandSo Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Ash❗️ (@Ash_470) reported from Birmingham, EnglandCustomer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Harris Siddique (@harris_siddique) reported from Birmingham, England@VodafoneUK pathetic network , have been complaining since jan no issue resolved . Support team is useless.frequent disconnections and low speed for unlimited contract . @financialombuds
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Bluffield (@BobGrumpies) reported@Katielou86x @Iromg @VodafoneUK Jeez! I never knew this! Where are their sponsors listed?
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Jay Ramella (@ramella_jay) reported@SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!
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Granny H 🏴🇬🇧 (@Heather22311814) reportedCancel @VodafoneUK 👇👇👇
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geo (@heytherewxirdos) reported@VodafoneUK is your network down in london? having bad connectivity issues here. connected to box but speeds are so slow
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EmmaT (@Emma_twam) reported@IsntWorkingPod @VodafoneUK It was the weight of his plastic boobies dragging him down.
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Odette (@OdetteBougette) reported@VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!
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Salvador Álvarez Río (@alvarsa1) reported@VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.
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Rogue One (@RogueOne18) reported@EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.
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Dave (@Bramapp313) reported@MediaSOI Didn't they get the emergency message from @VodafoneUK free, or course.