Vodafone outages and service status in Birmingham, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Birmingham, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 20, 9:45 AM GMT+1.
- Internet (80%)
- Phone (20%)
The latest reports from users having issues in Birmingham come from postal codes B10 , B8 and B33 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Birmingham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Birmingham, England
The most recent Vodafone outage reports came from the following cities: Birmingham, and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 4 days ago |
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Birmingham
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Internet | 10 days ago |
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Birmingham
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Internet | 14 days ago |
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Birmingham
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Phone | 15 days ago |
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Birmingham
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Internet | 27 days ago |
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Birmingham
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Wi-fi | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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AC 🎄 (@castelloa_) reported from Solihull, EnglandUtter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Andrew Smith (@NoEllis82) reported from Birmingham, EnglandAm in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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Craig 🌹 (@CraigDHoare) reported from Birmingham, England@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Craig Hudson (@CraigHud220669) reported from Solihull, England@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Jamie F'N Hand (@JamieHand101) reported from Birmingham, EnglandJust dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻
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PhatSuppliUK (@PhatSuppliUK) reported from Wolverhampton, EnglandOh ffs how are @VodafoneUK so bad!!! Just answer the phone and help me put my number on my new SIM!!!!
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Rudi Feix (@Brumdad30) reported from Birmingham, England@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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B' (@s_badruddin) reported from Birmingham, EnglandEven vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Louise Haydon (@sporty169) reported from Birmingham, England@VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?
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Kelly Glenn 🦋 (@Kellyvic3) reported from West Bromwich, England@VodafoneUK I can't log on to my app, which says technical issues..... I need to check my data......
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AForknall (@aforknall) reported from Birmingham, England@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...
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Vibe Entertainment (@VibMark) reported from Birmingham, EnglandAnother 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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carl hawkins (@hawk2022) reported from Wednesfield, England@VodafoneUK I would but not good at spelling so need someone to help with a phone call please
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Birmingham Emma (@memoirsoftlp) reported from Birmingham, England@VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?
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Karen Tomalin (@BigBraLady) reported from Dudley, EnglandSo Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England@VodafoneUK Still down in Birmingham
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Naomi Wellings (@recordernaomi) reported from Solihull, England@VodafoneUK I’m trying to add an additional line to my account but your website checkout isn’t working (and hasn’t been for several days). Call centre staff can’t help and just tell me to ‘try tomorrow’. Shall I go elsewhere or can someone sort this?
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Sarah (@BurdensSarah) reported from Balsall Common, England@VodafoneUK @VodafoneGroup @ExperianExperts So upset to have a default on my credit file caused by mistake by Vodaphone! After two conversations and promises it will be removed it’s still there. Im applying for mortgages it’s effecting me big time. Help
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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scott 🇬🇧 (@ScottyGB77) reported@GBNEWS @Alexarmstrong @VodafoneUK is this right you are giving free sims plus data to illegal immigrants?? I have been a 20 year customer with you lot. I am now leaving, plus my wife and my daughters! I pay £150 a month and you lot give it away to this lot!! Im done!
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Concerned Citizen (@djp4cm4n) reported@Lazzard59 @VodafoneUK You mean the same charities that up this invasion. Wake ******** up 🤡
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bob the buildier (@Lee72337556) reported@VodafoneUK I’ve been a customer for over 15 years paid my bill got a Farley good signal now I learned you give economic migrants coming over on the boats free sim cards with six months worth of data. I’m cancelling my contract today.
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Migrant Tracker UK (@MigrantTrackUK) reported@ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.
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nivek llaxoc (@nivekllaxoc) reported@VodafoneUK @grok whoever answers first. What percentage of the UK do you cover for 4G and 5G network. It would be good to know so called fact versus actual reality. Go ...
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Rob Carmichael (@robcarmichael2) reported@VodafoneUK what is the issue with the network in the Neath area in South Wales? Data network has been atrocious for weeks now.
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Rushi Munshi (@RushiMunshi) reported@VodafoneUK has quite bad signals for home broadband. Will i be renewing with them? Doubt it based on current performance.
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Ben Graham (@BenGrahamUK) reported@aenn1 @VodafoneUK Let's hope people show their disgust at this by moving network provider.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Jane (@Jane82501718) reportedOh dear -it’s another stupid woman in charge @VodafoneUK