Vodafone outages and service status in Birmingham, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Birmingham, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 20, 9:45 AM GMT+1.
- Internet (80%)
- Phone (20%)
The latest reports from users having issues in Birmingham come from postal codes B10 , B8 and B33 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Birmingham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Birmingham, England
The most recent Vodafone outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 7 days ago |
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Birmingham
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Internet | 13 days ago |
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Birmingham
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Internet | 18 days ago |
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Birmingham
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Phone | 18 days ago |
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Birmingham
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Internet | 30 days ago |
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Birmingham
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Wi-fi | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Andrew Smith (@NoEllis82) reported from Birmingham, EnglandAm in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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Daz Breckell (@dazbaggie81) reported from West Bromwich, EnglandNice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch
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Phil Dodd (@Phil_dodd) reported from Walsall Wood, EnglandCould everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Kelly Glenn 🦋 (@Kellyvic3) reported from West Bromwich, England@VodafoneUK I can't log on to my app, which says technical issues..... I need to check my data......
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Sunny (@kford_red) reported from Wolverhampton, EnglandAttempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, EnglandAbsolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Samantha Butler (@Sammiebutler88) reported from Wednesfield, England@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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AC 🎄 (@castelloa_) reported from Solihull, EnglandUtter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Matt Fraser 🏳️🌈 🇬🇧 🏴 (@Matt_Fraser) reported from Wednesfield, England@OpenreachHelp still waiting to find out when a new pylon is going to be put up after a drunk knocked it down! I’ve had no phoneline or internet for almost TWO weeks! @VodafoneUK can’t help till there’s infrastructure!!
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Zak H ✈️ (@ZeeMan95) reported from Walsall Wood, England@VodafoneUK Hello is your mobile data down across the West Midlands? I can’t get online.
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Mikey Goodwin (he/him) (@officialmikeyg1) reported from Solihull, EnglandApparently @VodafoneUK is down is it? #Vodafone #Vodafonedown
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Sarah (@BurdensSarah) reported from Balsall Common, England@VodafoneUK @VodafoneGroup @ExperianExperts So upset to have a default on my credit file caused by mistake by Vodaphone! After two conversations and promises it will be removed it’s still there. Im applying for mortgages it’s effecting me big time. Help
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Rus (@RusSmith0907) reported from Dudley, England@VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold
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Stephen (@Connaghty) reported from Birmingham, England@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Jade Sharp (@jadesharp1992) reported from Birmingham, England@Ker_Anderson @VodafoneUK Oops, sorry about that! I got 676 down and 90 up! Very impressed, that was on an iphone 12 pro!
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Stuart Cockerill (@licklemouse) reported from Birmingham, England@VodafoneUK yet another price increase 2nd on the contract I’m on and yet I live just outside of Birmingham and still can’t get a proper signal when I’m at work just trying to make a call or use the internet is a no go awful customer service yet again
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Rehana Watkinson (@Rehune) reported from Birmingham, England@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Craig 🌹 (@CraigDHoare) reported from Birmingham, England@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Leo Russon #HelpUsHelpYou 💚 (@LeoRusson) reported from Birmingham, England@railwaypc I'm with @VodafoneUK better signal everywhere imo, I had 4G+ and my partner had 5G
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Joe19 (@Guy1Joe19) reportedFor many @andyburnham the only good diseased ****** migrant is one that drowned in the channel. And as for @VodafoneUK giving these parasites free SIM cards, seriously how stupid do Vodafone current customers feel now.
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freespeech (@openchatter) reportedThe more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.
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Rogue One (@RogueOne18) reportedNow for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested
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Gareth Higgin (@77fenrir) reported@djp4cm4n @VodafoneUK Left them a few years ago after god awful customer service, no decent signal anywhere , no discounts/ upgrades over my time with them. Now with @EE. Still awful signal at home on a 5G plan but elsewhere perfect
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Ann Pierce-Jones (@AnnPierceJones1) reported@VodafoneUK since June your service has been well below acceptable level in Caernarfon. Despite this my last 2 bills didn't show any compensation & you've taken payment in full. Today 12 August has been particularly bad on both 4G & network. I've already raised this on account
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Chris Ross-Lewin (@crosslewin) reported@SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution
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Henry Heysham-Westgate (@HenryHW82) reportedHow do I cancel with you ? You're giving free service to illegal invaders @VodafoneUK
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 7EQ Birmingham @ThreeUKSupport @VodafoneUK service very very poor.
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James Maskell (@JamesMaskell15) reported@colder_sarcasm @VodafoneUK @ZiaYusufUK It's to suck media attention. We look at Reform, not the other parties. He doesn't care about the flack because it embolden Reform support and gets called establishment hatred or something. The fact his posts are absolutely moronic is beside the point.