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Vodafone outages and service status in Birmingham, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Birmingham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Birmingham come from postal codes B21 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Vodafone

Vodafone is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Birmingham, England

The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Halesowen, Wolverhampton, Walsall, and Tamworth.

CityProblem TypeReport Time
Oldbury Internet 9 days ago
Birmingham Internet 10 days ago
Birmingham Phone 22 days ago
Oldbury Internet 23 days ago
Halesowen Internet 23 days ago
Wolverhampton Wi-fi 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • NoEllis82
    Andrew Smith (@NoEllis82) reported from Birmingham, England

    Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

  • ZeeMan95
    Zak H ✈️ (@ZeeMan95) reported from Walsall Wood, England

    @VodafoneUK Hello is your mobile data down across the West Midlands? I can’t get online.

  • Ronan_Barton
    Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @VodafoneUK being charged for 2x connection plans for a watch I purchased, no one seems to be able to help! Wasted 30mins today so far!

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Birmingham, England

    @Ker_Anderson @VodafoneUK Oops, sorry about that! I got 676 down and 90 up! Very impressed, that was on an iphone 12 pro!

  • MutliRaceMan
    Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.

  • memoirsoftlp
    Birmingham Emma (@memoirsoftlp) reported from Birmingham, England

    @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

  • VibMark
    Vibe Entertainment (@VibMark) reported from Birmingham, England

    Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine

  • castelloa_
    AC 🎄 (@castelloa_) reported from Solihull, England

    Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵

  • CraigHud220669
    Craig Hudson (@CraigHud220669) reported from Solihull, England

    @VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

  • sporty169
    Louise Haydon (@sporty169) reported from Birmingham, England

    @VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?

  • CraigDHoare
    Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

  • Annaba250784
    Anna (@Annaba250784) reported from Birmingham, England

    @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

  • erenozturk81
    Eren ÖZTÜRK (@erenozturk81) reported from Solihull, England

    Woken up to another ridiculous day. Thanks to @VodafoneUK @VodafoneGroup your service is absolutely disaster.

  • MarkBradburn3
    Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    @VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.

  • hzlrbbt
    normal chris (@hzlrbbt) reported from Birmingham, England

    today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴

  • AmyBarnes_xo
    Doll (@AmyBarnes_xo) reported from Birmingham, England

    Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

  • smnhndmch
    Simon H (@smnhndmch) reported from Solihull, England

    @VodafoneUK why are text codes to logon to my account not working? I've clicked resend code at least 3-4 times and still haven't received a single message after 20 minutes!

  • BeckyLongArms
    Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England

    @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

  • Ash_470
    Ash❗️ (@Ash_470) reported from Birmingham, England

    Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • 1971wilko
    shaun (@1971wilko) reported

    @Benleo Meh, you want bad give @VodafoneUK a go.

  • agrawalpramod75
    Agrawal Pramod (@agrawalpramod75) reported

    @VodafoneUK @ViCustomerCare despite several complaint u did not sent your network team nor install booster

  • bazmeister
    Barry McGrath (@bazmeister) reported

    @VodafoneUK There is something really up with your network in Mayfair. So much latency.

  • DaniB_x
    danielle (@DaniB_x) reported

    @bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.

  • GTStevie46
    Stevie G (@GTStevie46) reported

    @VodafoneUK bunch off shithouses u can stick the £57 we’re the sun don’t shine cancel my contract

  • aroundthehouses
    MarksMusings (@aroundthehouses) reported

    @VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?

  • 0xHabibiBrother
    Habibi Brother (@0xHabibiBrother) reported

    @HMRCcustomers Like I said I am not in the country. So I don't know but it's that time of the year so I am pretty sure I have. I have contacted @VodafoneUK to issue me a sim digitally but since I purchased via @currys they are of no help, and I cannot get in contact with Currys.

  • georgereeves64
    George Reeves (@georgereeves64) reported

    @VodafoneUK can you cut the endless waffle when we try to top up, now we have to listern to an ad before we go through the usuall crap of blah blah blah press 1 drivel drivel drivel press 1,more crap press 2 , don't you want our business? I just want to put my voucher number in.

  • _ifez
    F. (@_ifez) reported

    @VodafoneUK your customer service has gone ****.

  • screechy451738
    @screechy (@screechy451738) reported

    @VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.