1. Home
  2. Companies
  3. Vodafone
  4. Birmingham
Vodafone

Vodafone outages and service status in Birmingham, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vodafone generated 1 outage signal in the last 24 hours around Birmingham, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 11, 8:07 AM GMT+1.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Birmingham come from postal codes B21 and B4 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Birmingham, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Oldbury, Halesowen, Wolverhampton, Walsall, and Tamworth.

CityProblem TypeReport Time
Birmingham Internet 17 hours ago
Birmingham Phone 12 days ago
Oldbury Internet 13 days ago
Halesowen Internet 13 days ago
Wolverhampton Wi-fi 20 days ago
Oldbury Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • BurdensSarah
    Sarah (@BurdensSarah) reported from Balsall Common, England

    @VodafoneUK @VodafoneGroup @ExperianExperts So upset to have a default on my credit file caused by mistake by Vodaphone! After two conversations and promises it will be removed it’s still there. Im applying for mortgages it’s effecting me big time. Help

  • CraigDHoare
    Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

  • sldf26
    Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

  • officialmikeyg1
    Mikey Goodwin (he/him) (@officialmikeyg1) reported from Solihull, England

    Apparently @VodafoneUK is down is it? #Vodafone #Vodafonedown

  • memoirsoftlp
    Birmingham Emma (@memoirsoftlp) reported from Birmingham, England

    @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

  • MutliRaceMan
    Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.

  • Annaba250784
    Anna (@Annaba250784) reported from Birmingham, England

    @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

  • badlydrawnkel
    Kelbel (@badlydrawnkel) reported from Dudley, England

    @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

  • gretna02
    Michelle Webb (@gretna02) reported from Aldridge, England

    After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • NoEllis82
    Andrew Smith (@NoEllis82) reported from Birmingham, England

    Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

  • AtheneSecure
    Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • Phil_dodd
    Phil Dodd (@Phil_dodd) reported from Walsall Wood, England

    Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

  • nealesj
    Simon Neale (@nealesj) reported from Birmingham, England

    At Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).

  • CraigDHoare
    Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @garywilde @VodafoneUK I've just discovered this awful

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • DavidGrainger2
    David Grainger (@DavidGrainger2) reported from Birmingham, England

    Are @VodafoneUK the worst mobile phone provider? IMO they are!

  • shonamate
    Shona Duffus (@shonamate) reported from West Bromwich, England

    @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

  • SpecialSchSENCO
    Jay Rawlings (@SpecialSchSENCO) reported from Birmingham, England

    @alimurtazamohs1 @VodafoneUK Agree with this. Im getting 5g indoors apparently but every mast in the 50km vicinity is broken and I cant even watch BBCIplayer...

  • safeabz
    ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ (@safeabz) reported from Dudley, England

    @VodafoneUK Very slow internet around my area

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • edinamdean
    Dr Edinam Dean Eton (@edinamdean) reported

    @VodafoneUK why exactly are you charging us so much every month, for the most inconsistent mobile service in the country?

  • hollymorgs
    Holly (@hollymorgs) reported

    @VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!

  • Kcuftiagain
    kcufti kcufti (@Kcuftiagain) reported

    Hey @VodafoneUK. What a dreadful advert. The baby crying with the woman singing. Both sounding as bad as each other. With all the money you cnuts make, sort it out🤮

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • rhyshunt5
    Pasty (@rhyshunt5) reported

    @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

  • rksrajiv
    Rajiva Kumar Singh (@rksrajiv) reported

    @ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.

  • AmyGreatorex
    🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported

    @BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really

  • eva_offord
    Eva Annamarie Offord (@eva_offord) reported

    @VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!