Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Brownhills, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Wi-fi | |
| Brownhills |
Internet |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Andrew Smith
(@NoEllis82) reported
from
Birmingham, England
Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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AForknall
(@aforknall) reported
from
Birmingham, England
@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Waddington
(@RuthieBrucie) reported
@VodafoneUK most abysmal customer service, ever. You remind me to upgrade; I attempt to upgrade; your system says no & your upgrade team aren’t allowed to make outbound calls to resolve. Add to that an unauthorised change to my payment details. 0/10, complaint pending.
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Kathy 💙
(@abs_inthefairy) reported
@VodafoneUK been without Internet connection since 3:50pm. Called customer services but really bad line and had trouble hearing what was being said. Briefly came on for about half an hour earlier this evening but out again now since 8pm
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Sir Queer Stammer 🏴🇬🇧🇩🇪🇨🇳🎸
(@QueerStammer) reported
@VodafoneUK My Broadband is DOWN AGAIN!!!! Seems to be once a month that my Broadband takes a dive for a day or 2. Any chance you might stop doing this to me & other customers in Northant's please?
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Vickie Loveridge
(@MissVickie_x) reported
@VodafoneUK Iv been speaking to someone online for over an hour and the resolution is me terminating my contract.
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Anthony O'Brien
(@avob6449) reported
@VodafoneUK just had my broadband cancelled, 2nd time by the way, 3 days before activation because “there is no room in the cabinet” really bad service from you guys ! Even had the box delivered today too. Cancelled @Sky on the say you were going to provide me. Really poor
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Kim Taylor-Duncan
(@KimTaylorDuncan) reported
@NickNairn @chefpaulrankin @VodafoneUK We all on Three....no issues!
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Jane
(@Jane25422141) reported
@VodafoneUK As nobody is prepared to help me all I can assume is that you’re expecting me to run a huge bill
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Michael Williamson
(@michaeljw_97) reported
@VodafoneUK Ok. Thank-you very much for your help. I had a feeling it was just me being impatient but wanted to make sure.
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Bharat
(@Bharat00072015) reported
@VodafoneUK your India partner is blunt, pathetic, worst in terms of services, even shameless after complianing to Govt of India @AUThackeray @OfficeofUT please do something and tell your India partners to improve, these people don't even have Twitter account to register complain
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Garry Dodd
(@DoddstersDad) reported
@NickNairn @chefpaulrankin @VodafoneUK Have you got your router near to anything electrical like a fridge it can cause a problem? Speak to company called broadband buyer very helpful people👍