Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 12/14/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall, Bilston and Solihull.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomSutton Coldfield Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • RebekahHadleyx RSJH (@RebekahHadleyx) reported from West Bromwich, England

    So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Birmingham, England

    So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

  • SindySkpal Sindy (@SindySkpal) reported from Wolverhampton, England

    @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • candysonnia sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv

  • dannybwhittle Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • Ste_Moseley Ste Moseley (@Ste_Moseley) reported from Willenhall, England

    @VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

  • nealphoenixfit Neal Findlay (@nealphoenixfit) reported from Aldridge, England

    @VodafoneUK horrendous customer service yet again. Wife been on phone for over 2 hours. Rude staff, inability to help, told that manager won’t speak to her.

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • field133 daniel (@field133) reported from Dudley, England

    @VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

  • Nadineruwax Nadine Ruwa (@Nadineruwax) reported from Birmingham, England

    @VodafoneUK is the WORST network ever I swear

  • candysonnia sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter

  • candysonnia sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost

  • SindySkpal Sindy (@SindySkpal) reported from Walsall Wood, England

    @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

  • agdickinson Andrew Dickinson (@agdickinson) reported from Solihull, England

    @markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying

  • BradAllen23 brad© (@BradAllen23) reported from Halesowen, England

    @VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.

  • thetrees80 thetrees (@thetrees80) reported from Birmingham, England

    Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

  • candysonnia sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • monkeychew Monkeychew (@monkeychew) reported

    @VodafoneUK Hi @VodafoneUK this issue still isn’t resolved. I’ve contacted support and I’m chatting on the Vodafone forum. I don’t seem to be getting anywhere with this issue and I’m not the only one who has this problem.

  • Shaztok Moon Dragooningway (@Shaztok) reported

    @VodafoneUK No actual confirmation from @VodafoneUK that the issue is resolved, and there is only the power light on the router..I was notified by a file update on my bloody PlayStation! @VodafoneUK absolutely p*** takers.

  • 64Ayman64 Ayman64 (@64Ayman64) reported

    @VodafoneUK The worst company and network for two and a half years, and I complain about the bad network, and no one asks, and there are no officials in it to solve customer problems

  • Shaztok Moon Dragooningway (@Shaztok) reported

    @VodafoneUK Formal complaint going in, but honestly think it will fe a waste of time..

  • B4rryhBarry Barry Halligan (@B4rryhBarry) reported

    @VodafoneUK vodafone service is not very good had faulty router so recycled. Vodafone sent another by DPD who wouldn’t hand over as wanted a return never told this by them. DPD said would return same day but didn’t

  • Jay1412 Jason (@Jay1412) reported

    @VodafoneUK over 5 hours to get an issue resolved and still waiting. I think the hundreds we pay each month might have to go to someone more deserving. @O2 can you do better and not over charge us???

  • Frances19796417 Frances Simpson (@Frances19796417) reported

    @vodafoneuk I spoke to your customer services today as I have been barred from text messages(error 28). This I understand to mean unidentified subscriber. I have been with Vodafone for a lot of years, this situation must be sorted out NOW. I hope this will not happen again.

  • d00little matthew (@d00little) reported

    @VodafoneUK Not worth time or inevitable bad experience just wanted to highlight how stingy you are

  • Chawkes80 Andrew Hetreed (@Chawkes80) reported

    Wow. Thanks for nothing @VodafoneUK - disconnect my broadband this morning because you've accidentally cancelled my account, and offer to "fix" the problem by signing us up for a more expensive monthly reconnecting us in two weeks. Completely useless. 😠

  • LynCupples cupps42 (@LynCupples) reported

    @VodafoneUK what an absolute load of RUBBISH. Customer service is useless, waste more time being passed back & forth and then unable to understand due to language difficulties only then to be cut off. Emails and cry’s for help ignored. Vodafone score big Zero