Vodafone outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Oldbury, Halesowen, Wolverhampton, Walsall, Tamworth, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Phone	2 days ago
Oldbury	Internet	3 days ago
Halesowen	Internet	3 days ago
Wolverhampton	Wi-fi	10 days ago
Oldbury	Internet	12 days ago
Birmingham	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Rus (@RusSmith0907) reported 2 minutes ago from Dudley, England

  @VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold

• 
  Daniel Newbery (@NewberyD) reported 10 minutes ago from Water Orton, England

  @VodafoneUK We have been without broadband from you for 10days now. We have had very little support and whenever we contact customer service they do not provide any assistance.

• 
  Neil Atkins (@NeilNeilatkins1) reported 15 minutes ago from Halesowen, England

  Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

• 
  Ram 🐏 (@ramRAMir) reported 15 minutes ago from Birmingham, England

  During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 16 minutes ago from Birmingham, England

  @VodafoneUK Still down in Birmingham

• 
  Laurence Adams (@LaurenceAdams_) reported 17 minutes ago from Hampton in Arden, England

  @VodafoneUK hi, I really need to speak to someone please. Broadband not working for 2 days.

• 
  Louise Haydon (@sporty169) reported 18 minutes ago from Birmingham, England

  @VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?

• 
  Amanda.H 👄 (@MissAHxx) reported 21 minutes ago from Birmingham, England

  Dunno why I bother using @VodafoneUK Very Me rewards never win anything and there’s barely ever anything on there that suits what I like 🙄🙄 #verymerewards #vodafone

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 21 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  Rebecca Taylor (@BeckyLongArms) reported 21 minutes ago from Cofton Hackett, England

  @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

• 
  AForknall (@aforknall) reported 25 minutes ago from Birmingham, England

  @danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

• 
  David Hamilton (@hamilton_david) reported 35 minutes ago from Beoley, England

  Had no service now for 24hrs + and @VodafoneUK couldn’t care less.

• 
  Ash❗️ (@Ash_470) reported 38 minutes ago from Birmingham, England

  Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

• 
  Soph (@sldf26) reported 39 minutes ago from Birmingham, England

  @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

• 
  leonwba (@leonwba) reported 44 minutes ago from Seisdon, England

  @VodafoneUK do you have issues at present. I have lost signal on both personal and work phone?

• 
  carl hawkins (@hawk2022) reported 45 minutes ago from Wednesfield, England

  @VodafoneUK y do you Treat people like **** 48 days To wait for a repair thats just to pick the phone up which you still haven’t done and 4 Callbacks that I haven’t received

• 
  Majed Mir (@MajedMir) reported 46 minutes ago from Birmingham, England

  Hey @VodafoneUK, what's going on with your network today? My data is abysmally slow! I've got b/s speeds instead of m/b. Yes, my connection is at full and I'm on a 4G+ connection.

• 
  Stuart Cockerill (@licklemouse) reported 49 minutes ago from Solihull, England

  @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

• 
  Mark Bradburn (@MarkBradburn3) reported 57 minutes ago from Birmingham, England

  And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

• 
  Craig 🌹 (@CraigDHoare) reported 58 minutes ago from Birmingham, England

  @garywilde @VodafoneUK I've just discovered this awful

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Giacomo Burrasca 🇮🇹 (@monkeyinawalnut) reported 3 minutes ago

  Well played @VodafoneUK Trying to enable roaming for my daughter whilst she is Spain has now lost you a customer. Terrible customer service

• 
  Where's ***** (@WheresWilly8) reported 4 minutes ago

  @Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.

• 
  DiKey (@xcetveli) reported 5 minutes ago

  @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

• 
  Sanj (@sanj2000) reported 6 minutes ago

  @VodafoneUK I need some help with a number that should have ported to another provider in October 2025 but doesn’t to have completed. It is my mother in laws number and has only just realised. Can you help please

• 
  Claire (@ClairVDE) reported 10 minutes ago

  @VodafoneUK a family member has noticed a default on her credit file from 2022 from Vodafone. She’s never had a Vodafone account or contract. How can we go about approaching and correcting this please?

• 
  Aaron MacTavish (@amactavish90) reported 11 minutes ago

  @VodafoneUK I need urgent assistance and someone to contact me regarding my account and issue with outbound calling. I have tried all day to sort it and online chat agents just end the chat !!!

• 
  peter wilson (@wilsonpeter48) reported 12 minutes ago

  @VodafoneUK why do you whack our bills above inflation every year, it's bad enough you don't allow free picture messages unlike sister site voxi who give you free picture messages in October I will have no choice to go down to SIM only or contract free service you prices are

• 
  لؤي (@MAGDY_LOAY7) reported 12 minutes ago

  @VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi

• 
  Robert James (@EmergencyDoc209) reported 17 minutes ago

  @VodafoneUK After spending the equivalent of 1.5 days disconnecting from my mis-sold and non-functioning broadband I am a little disappointed to be offered £30 as a goodwill gesture… I’ll stay away from your poor products and egregiously bad customer “service” in future!

• 
  samantha mitchell (@cleopatra2k) reported 18 minutes ago

  Help! I need away from @VodafoneUK zero customer loyalty rewards - prices go up and up while benefits get removed- I have had mine and both kids phone and broadband with these guys for years- shockingly rubbish service #mobilephone #network