Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, Wolverhampton, Brownhills, Sutton Coldfield, West Bromwich and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Wednesbury |
Phone |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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AForknall
(@aforknall) reported
from
Birmingham, England
@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...
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Andrew Smith
(@NoEllis82) reported
from
Birmingham, England
Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
@VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.
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Rebecca Taylor
(@BeckyLongArms) reported
from
Cofton Hackett, England
@VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
During this period of time i can say that the service of @VodafoneUK is very unreliable!!!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ
(@safeabz) reported
from
Dudley, England
@VodafoneUK Very slow internet around my area
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Dr Jonathan Cox
(@DrJonathanCox) reported
from
Birmingham, England
Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness
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Gorav Bhardwaj
(@Goravbhardwaj) reported
from
Willenhall, England
So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk
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B'
(@s_badruddin) reported
from
Birmingham, England
@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃
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Daz Breckell
(@dazbaggie81) reported
from
West Bromwich, England
Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch
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Jamie F'N Hand
(@JamieHand101) reported
from
Birmingham, England
Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mo
(@MoCash21) reported
@VodafoneUK Your broadband has over 100 reports on Down Detector but your own tracker isn't isn't saying anything.
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Aj_04
(@aj_superstar_h) reported
@VodafoneUK trying to get through to customer service and getting cut off every single time.. might as well leave as nobody is able to help as per usual
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Adam Foskett
(@F1yingmonkeyman) reported
Once again reminding myself that @VodafoneUK 's customer service is terrible. Been on hold for 20 minutes, no agents available to live chat and can't even change my contract online. Terrible!
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michelle runciman
(@meemo_x30) reported
@VodafoneUK Terrible company. Ruined my credit file for 3 years now. Sent me compensation and a letter explaining I wasn’t due them any money. Then said I was. Their “ombudsman” and debt recovery both returned me to Vodafone and they just try to send me back again. Embarrassing. Avoid!
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Jez Wootton 💙💛
(@jezemondo) reported
from
Dewsbury, England
@VodafoneUK trying to contact you today by phone and got cut off on 2nd attempt after 23 minute wait. 1st attempt wasn’t allowed to speak to an advisor. Told to use online chat, no advisors available. What’s going on? Terrible service from a communication company.
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Donal Moran
(@MoranojDonal) reported
@VodafoneUK @Man_Power_Music A DM will pull you down an endless rabbit hole with no result only frustration in the end. I have had no result with Vodafone broadband service. Hundreds of DMs. Fibre at the end of my driveway but Vodafone won't connect.
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Jez Wootton 💙💛
(@jezemondo) reported
from
Dewsbury, England
@Tracy43692743 @VodafoneUK Vodafone’s service has been awful lately. Impossible to speak to someone on the phone, when finally got through to someone after 1/2 hr wait, got cut off. They didn’t ring back. No online advisors available. It’s a shambles.
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Jess Visser
(@JessFaithVisser) reported
@VodafoneUK ridiculous after numerous calls & time spent calling 191, I'm told to just use Toby web chat& the call ends!! I tried Web chat & social media-still cant speak to anyone about being triple charged this month!! You MUST offer actual customer service! Not Toby-useless
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BEX 🌈
(@missbecka_) reported
@GeoffKitchener @VodafoneUK I normally don't have a problem I've been with them years but I paid for my phone to be delivered next day or next available day, time I'm gonna wait I could have choosen free delivery and waited 3-4 days cause gonna be 3rd day tomorrow
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Paul Richardson
(@TechboyUK) reported
Hey @VodafoneUK your customer support is really bad. I've spent about 3 hours in chat and on calls, over multiple days. I'm only getting half the 900Mbps speed I'm paying for (upgraded on 15th November). Reference 853996. Currently on hold for 15 mins to customer support 😢