Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Bilston, Solihull, Walsall, Oldbury, Smethwick and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| West Bromwich |
Internet | |
| Birmingham |
Total Blackout | |
| Bilston |
Internet | |
| Solihull |
Internet |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Neal Findlay
(@nealphoenixfit) reported
from
Aldridge, England
@VodafoneUK horrendous customer service yet again. Wife been on phone for over 2 hours. Rude staff, inability to help, told that manager won’t speak to her.
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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🦁 Mattchew #avfc 🦁
(@Mattg_avfc) reported
from
Birmingham, England
@im4evavilla29 @lukenathan88 @VodafoneUK Broadband is like £20 is anyways.. So £30 ain't bad
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Nadine Ruwa
(@Nadineruwax) reported
from
Birmingham, England
@VodafoneUK is the WORST network ever I swear
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LadyGemmaMassey
(@LadyGemmaMassey) reported
from
Tamworth District, England
@VodafoneUK made A claim on my phone insurance I have now been sent the wrong hands it twice now and without my phone for two weeks can someone please contact me from the insurance team to resolve this issue
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RSJH
(@RebekahHadleyx) reported
from
West Bromwich, England
So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv
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daniel
(@field133) reported
from
Dudley, England
@VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥
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Ian Mantle
(@f1catfan) reported
from
Walsall Wood, England
@VodafoneUK I’ve managed to switch off mobile data and can’t switch it back on, help !
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Sindy
(@SindySkpal) reported
from
Walsall Wood, England
@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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Sindy
(@SindySkpal) reported
from
Wolverhampton, England
@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost
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brad©
(@BradAllen23) reported
from
Halesowen, England
@VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying
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Gardna
(@JGardnaaa) reported
from
Birmingham, England
@VodafoneUK I’ve already told people I’m not happy with how much my bill is, but only ever get phone calls about ways to get me to spend more money never deals or savings. guy told me I keep going over my data allowance, and this would be better. I’ve only gone over once in the last 6 months
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Ste Moseley
(@Ste_Moseley) reported
from
Willenhall, England
@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Jeary
(@emjay1970) reported
Hi @VodafoneUK I’ve moved house, unpacked, put up a tree, took down a tree, changed job and fully redecorated a room all in the time it’s taken you to NOT SEND ME A BAG for your old phone after asking x5! I just waited 20 mins for someone to NOT DO IT as I was in the wrong dept.
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Tanmay Mangalkar
(@TMangalkar) reported
What has happened to Vodafone idea(v!)? After merger of vodafone idea it has stopped working . We are not able to get connection properly , data network issue, not able to make calls propely specially at night after 12 thing seems to have been messed up😠 @VodafoneIN @VodafoneUK
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VooVy
(@voovygames) reported
@VodafoneUK I have a very simple problem that needs to be fixed, can you get back to me ASAP?
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Stephen O'B
(@MisterObee) reported
Anyone have a good customer service experience with their mobile phone company? I've been with @VodafoneUK for decades but they get worse and worse - I'd like to move
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Susan Downes
(@Suziq644) reported
@VodafoneUK new iPhone, better contract price had, since mobiles first came out, used to pay for an annual bundle! Paying way to much for my sim only, on iPhone 5. Would love to stay but other companies cheaper even on Vodafone can never get through to customer services #VeryMeRewards
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Ross Menzies
(@BigRossM28) reported
@VodafoneUK I’ve upgraded my phone and received it. No issues there. I’ve agreed a trade in for my precious phone as I’m on the 12 month upgrade. I need a package sent out to send my previous phone back to Vodafone. I’ve been unable to speak to anyone and TOBI is useless
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Monu Gill
(@Amrinder01) reported
@VodafoneUK have 2 kids home schooling and 2 people working from home. Have a internet ticket open for broadband not working since 4th Jan (+ previous problems) but still no ETA, terrible! #Vodafone
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Alison Hardie
(@AlisonIHardie) reported
@VodafoneUK Terrible service. I can't access the sales team - just been kicked off the queue. The live chat points users to the app and the app doesn't work on my phone. Pretty much just going to try another provider now.
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Stefan Misaras
(@Stefanmisaras) reported
wow. 25 mins waiting on the phone with @VodafoneUK they try to put me to the right department, and then they mute me and hang up on me after 35 mins on the phone. Unbelievable. Their operators are not really helpful #customerservice #holdon #notgood
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Gavin Adams
(@gaviscon1987) reported
@VodafoneUK @VodafoneUKhelp can someone please help me ? Absolutely no help whatsoever all day