Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 12/02/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: West Bromwich, Birmingham, Bromsgrove, Walsall, Oldbury, Bilston, Solihull and Smethwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBromsgrove Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • gretna02 Michelle Webb (@gretna02) reported from Aldridge, England

    After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone

  • badlydrawnkel Kelbel (@badlydrawnkel) reported from Dudley, England

    @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

  • robbiederby Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • hawk2022 carl hawkins (@hawk2022) reported from Wednesfield, England

    @VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years

  • hawk2022 carl hawkins (@hawk2022) reported from Wednesfield, England

    @VodafoneUK I would but not good at spelling so need someone to help with a phone call please

  • 75rodders Mikel's Architects (@75rodders) reported from Wolverhampton, England

    @VodafoneUK Always enter never win anything!

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

  • Hamesh_ Hamesh Patel (@Hamesh_) reported from Birmingham, England

    @VodafoneUK I would accumulate all the smaller monthly prizes and treat myself to an iPad Pro with the large display screen #VeryMeRewards

  • sporty169 Louise Haydon (@sporty169) reported from Birmingham, England

    @VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    Hi @VodafoneUK my @SkyUK Broadband has gone down and like many people i am having to work from home. I have back to back online meetings today, fancy doing me a favour and giving me unlimited data for the day so i can hotspot my laptop from my phone! Pretty please! 🥺

  • memoirsoftlp Birmingham Emma (@memoirsoftlp) reported from Birmingham, England

    @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

  • AlisonMaxam Alison Maxam (@AlisonMaxam) reported from Walsall Wood, England

    @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

  • Jasonhannon85 Jase (@Jasonhannon85) reported from Solihull, England

    @VodafoneUK so my wife has just been on the phone about the terrible service she has been having since trying to upgrade. Mentioned she’s was pregnant and the person she was speaking to said and I quote ‘is that why you’re moody’ #fuming #complaint #vodafone

  • hzlrbbt normal chris (@hzlrbbt) reported from Birmingham, England

    today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴

  • Puddsta77 🔥💨 (@Puddsta77) reported from Birmingham, England

    @VodafoneUK are the worse when it comes to even trying to talk to a human being about your account !! 191 no good, can you please help me

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!

  • DavidGrainger2 David Grainger (@DavidGrainger2) reported from Birmingham, England

    Are @VodafoneUK the worst mobile phone provider? IMO they are!

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Maxi_Tilt **** Tilt (@Maxi_Tilt) reported

    I’m abroad and my data and cellular network have been cut off. I spoke to your staff multiple times before travelling to avoid this and it’s still happened to me again! I was stranded today with my wife and 10 month old baby unable to get an Uber! @VodafoneUK @VodafoneGroup

  • Rhomidnight Midnitejem (@Rhomidnight) reported

    @VodafoneUK That’s fine, I just wanted to check as I won’t be near the router if they were needing to do further checks on why the internet is still not working

  • worm920 shay (@worm920) reported

    @VodafoneUK you’re support team are ****

  • Declan_B94 Declan B (@Declan_B94) reported

    @VodafoneUK I have a legal right if my brodband keep losing signal or dropping out for the past few weeks I can cancel the contract and not have to pay a thing

  • bluehamsterjam bluehamsterjam (@bluehamsterjam) reported

    @VodafoneUK 3 weeks into complaint and no resolution. Director's office are no use, have no interest in resolving issue. Holding me to ransom as I can't even move my number. Shocking service - or lack of.

  • worm920 shay (@worm920) reported

    @VodafoneUK ive spoken to two people the first one was helpful the second one shouldn’t have a job… me and all my friends are getting 3G or 4G with 1bar of service even though in this area according to your service checker its “great service”

  • LancasterRob Rob Lancaster (@LancasterRob) reported

    @VodafoneUK Yet more disappointing service. Friday, fibre broadband not working. 40 min phone call - situation has been elevated, fix in 24 / 48 hrs. 60hrs later, no fix. 2nd 40min phone call, situation has been elevated here is your fault number 1/2

  • Naeemism Naeem (@Naeemism) reported

    @VodafoneUK after many many years of being with Vodafone, this will be my last time. Twice over the years I've had a service issue specifically with my account as a result of Vodafone technical /personnel defects. First time I left in disgust after weeks of trying to resolve it.

  • A_Jha_ Abhishek Jha (@A_Jha_) reported

    @VodafoneUK @VodafoneGroup please upgrade network of amarpur banka bihar 813101 is my area pin code. This area network is very very bad. I hope after some times upgrade my area network.#VI.

  • suman1317 Sourav (@suman1317) reported

    @VodafoneUK I am not getting any support from vodafone @ViCustomerCare