Vodafone outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Oldbury, Halesowen, Wolverhampton, Walsall, Tamworth, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Phone	6 days ago
Oldbury	Internet	7 days ago
Halesowen	Internet	7 days ago
Wolverhampton	Wi-fi	14 days ago
Oldbury	Internet	16 days ago
Birmingham	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Samantha Butler (@Sammiebutler88) reported 1 minute ago from Wednesfield, England

  @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

• 
  Robin Palmer (@robbiederby) reported 7 minutes ago from Birmingham, England

  First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

• 
  G 🦁🦁 (@VapingVillan) reported 17 minutes ago from Bromsgrove, England

  @VodafoneUK Data is slow

• 
  Amanda.H 👄 (@MissAHxx) reported 19 minutes ago from Birmingham, England

  Dunno why I bother using @VodafoneUK Very Me rewards never win anything and there’s barely ever anything on there that suits what I like 🙄🙄 #verymerewards #vodafone

• 
  Daz Breckell (@dazbaggie81) reported 23 minutes ago from West Bromwich, England

  Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch

• 
  Darren Wilkinson (@W39Darren) reported 25 minutes ago from Walsall Wood, England

  @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

• 
  carl hawkins (@hawk2022) reported 29 minutes ago from Wednesfield, England

  @VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years

• 
  Craig 🌹 (@CraigDHoare) reported 30 minutes ago from Birmingham, England

  @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

• 
  Simon H (@smnhndmch) reported 31 minutes ago from Solihull, England

  @VodafoneUK why are text codes to logon to my account not working? I've clicked resend code at least 3-4 times and still haven't received a single message after 20 minutes!

• 
  Alison Maxam (@AlisonMaxam) reported 32 minutes ago from Walsall Wood, England

  @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

• 
  Mark Bradburn (@MarkBradburn3) reported 38 minutes ago from Birmingham, England

  Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP

• 
  Jase (@Jasonhannon85) reported 39 minutes ago from Solihull, England

  @VodafoneUK so my wife has just been on the phone about the terrible service she has been having since trying to upgrade. Mentioned she’s was pregnant and the person she was speaking to said and I quote ‘is that why you’re moody’ #fuming #complaint #vodafone

• 
  Kerry Mason (@kerry_mason) reported 40 minutes ago from Birmingham, England

  @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

• 
  Amanda.H 👄 (@MissAHxx) reported 44 minutes ago from Birmingham, England

  Fucksake @VodafoneUK trying to do a trade in for my old phone is a nightmare and now have to wait to re do it as you think my phone is damaged and there isn’t a single ounce of damage to it

• 
  AForknall (@aforknall) reported 46 minutes ago from Birmingham, England

  @danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

• 
  Lee Anthony (@Holland4La) reported 46 minutes ago from Dudley, England

  @VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!

• 
  Daniel Newbery (@NewberyD) reported 51 minutes ago from Water Orton, England

  @VodafoneUK We have been without broadband from you for 10days now. We have had very little support and whenever we contact customer service they do not provide any assistance.

• 
  Demi-leigh Freeman (@MissDFreeman) reported 55 minutes ago from Dudley, England

  @HJMovingFarAway @VodafoneUK All I wanna know is if I can get a cheaper 4g deal or if I can have 5g speed for the same price !! If not I'll cancel it that's all!

• 
  Louise Haydon (@sporty169) reported 55 minutes ago from Birmingham, England

  @VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?

• 
  Tom Geraghty (@TomG1875) reported 59 minutes ago from Solihull, England

  @VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  El ⛅️ (@its_just_el_) reported 9 minutes ago

  @VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot

• 
  Robert James (@EmergencyDoc209) reported 14 minutes ago

  @VodafoneUK After spending the equivalent of 1.5 days disconnecting from my mis-sold and non-functioning broadband I am a little disappointed to be offered £30 as a goodwill gesture… I’ll stay away from your poor products and egregiously bad customer “service” in future!

• 
  Mr O (@mikel_funky) reported 16 minutes ago

  @VodafoneUK can you fix the ****** internet on your broadband FFS

• 
  THOMAS COULTER (@tcoulter7c) reported 25 minutes ago

  @VodafoneUK worst customer service experience ever top up on app wouldn't work lady could barely speak English asked me to spell my whole name and address then told me to go online to top up when I was calling cos online didn't work!!!! Ridiculous

• 
  Sophie Cope (@sophcope4) reported 27 minutes ago

  @VodafoneUK absolutely appalling customer service been with you around 7 years trying since October to upgrade! Complaint logged assured the problem cancelling the order was fixed and yet again it’s cancelled! 🤬

• 
  Where's ***** (@WheresWilly8) reported 27 minutes ago

  @Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.

• 
  CityFibre (@CityFibre) reported 31 minutes ago

  @hollymorgs @VodafoneUK Sorry to hear about the trouble your father has been having with his installation. Since the service is with Vodafone, they are responsible for managing and scheduling all installation appointments. Please continue to coordinate directly with them to get this resolved. Thank you.

• 
  Vodafone Group (@VodafoneGroup) reported 32 minutes ago

  @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

• 
  Scott Padgett (@P17DGE) reported 33 minutes ago

  Does any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !

• 
  Michael MacAulay (@mistermac97) reported 33 minutes ago

  @hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise