Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Oldbury, Wolverhampton, Brownhills and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Rus
(@RusSmith0907) reported
from
Dudley, England
@VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Tom Geraghty
(@TomG1875) reported
from
Solihull, England
@VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.
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G 🦁🦁
(@VapingVillan) reported
from
Bromsgrove, England
@VodafoneUK’s internet is abysmal today was slow yesterday as well
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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Neil Atkins
(@NeilNeilatkins1) reported
from
Halesowen, England
Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Kerry Mason
(@kerry_mason) reported
from
Birmingham, England
@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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G 🦁🦁
(@VapingVillan) reported
from
Bromsgrove, England
@VodafoneUK Data is slow
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Brooks
(@Balders007) reported
@VodafoneUK @VodafoneGroup Quite simply the worst customer service experience ever whether by phone or chat. Long standing customer gone.
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alex
(@Alex41175851) reported
@VodafoneUK Hello my engineer has come today and installed everything, problem is he installed it in the very corner of a bedroom. So my coverage downstairs is terrible.Upstairs I get the advertised speeds- my kitchen is a wifi dead zone, I get no internet at all. Can you help?
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JayG
(@jgarland689) reported
@VodafoneUK Thanks Rachael, the problem is I don't know my details for the myvodafone account so I just keep going round in circles.
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Michael Field
(@fieldy252) reported
@VodafoneUK Well you need to sort out your customer service I’ve been lied to I’ve had your mic 🎤 put on mute so it makes you think you dropped call laughed at in the shop in Camberley telling me what do i expect I couldn’t even put my work discount on as I work for British airways
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Iain Mann
(@iainmann) reported
@VodafoneUK It lasted about an hour from 11am-ish today. Then returned to normal service.
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Jeff Brooks
(@Balders007) reported
@VodafoneUK Bit late now - service has been atrocious. The amount of barriers you put up when someone is trying to cancel is unbelievable. Other industries don’t get away with it.
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George Wills
(@CrimBarrister01) reported
from
London Colney, England
@VodafoneUK where my signal at? I’m sat in central London. #sortitout
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Zoe Askey
(@Flouncers) reported
@VodafoneUK Hello, I'm looking to upgrade, I'm sim only and the package I want is an esim, my phone isn't on the compatible list so is this an issue?
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Will Reid
(@scoobyganguk1) reported
@VodafoneUK is an absolute shambles. And support is the worst. Three times they send me a letter to say I need to return equipment. In which three times I have said that I never got the equipment as it is still with @dpdparcelwizard And now they sent me out a debt recovery for it
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Chijioke
(@ChijiokeJohnson) reported
@VodafoneUK How low as your customer service sank? You now have Tele advisors who make up responses as they go along and outrightly lie to customers. Let’s not go into how much these people are costing you in FOS complaints redress