Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Oldbury, Wolverhampton and Brownhills.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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RSJH
(@RebekahHadleyx) reported
from
West Bromwich, England
So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Ste Moseley
(@Ste_Moseley) reported
from
Willenhall, England
@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Sindy
(@SindySkpal) reported
from
Wolverhampton, England
@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying
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brad©
(@BradAllen23) reported
from
Halesowen, England
@VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.
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Sindy
(@SindySkpal) reported
from
Walsall Wood, England
@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Neil Atkins
(@NeilNeilatkins1) reported
from
Halesowen, England
Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
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daniel
(@field133) reported
from
Dudley, England
@VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan
(@JordsLiddle) reported
@VodafoneUK sorry but why is this service so hopelessly unreliable. The management portal never seems to be operational.
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140Views
(@erniesands) reported
DAY 2. STILL STRANDED ON VODAFONE messages are painfully slow and are not really moving the situation forward. They take hours to reply! So regret leaving O2 for this shower of ****. @VodafoneUK
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SapphireCat
(@sofiam73) reported
@VodafoneUK @WinterWonderLDN Are you serious?! Most reliable network? I struggle to make phone calls let alone you my phone at all if I'm not on WiFi, what am I paying for?!
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Howard Keane
(@codemonkey3350) reported
If @VodafoneUK help me out of this contract they’ll have another customer without question. The sooner I can leave @o2 without paying for the contract buyout - which I think is a liberty given I’ve never had what I’m paying for - the better.
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Scott Gardner
(@ScottGardner18) reported
@VodafoneUK Worst customer service I’ve experienced. Tell you one thing. Experience another. If they tell you a delivery in 1 week expect at least 3
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Rob Hattersley
(@360_RobH) reported
All I want to do is ask @VodafoneUK to deliver a broadband booster promised twice but never arrived. I've already been transferred twice this morning. Would be fabulous to be able to email and then get on with my day but perhaps that tech is too complex :-D
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Rob Hattersley
(@360_RobH) reported
Can't help thinking that being transferred 4 times for a simple account question means your customer service system has got too complicated @VodafoneUK. Maybe drop the chatbot and invest in training for real people so that they can answer a wider range of queries?
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Carole Kitching
(@cjk100) reported
@VodafoneUK no mobile service in my area for 4th day now, what’s going on?? Your map shows there is a service issue and I signed up for alerts but nothing!
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Dejaun
(@Oejaun) reported
@VodafoneUK been on hold for an hour… just need DSL creds for my TPLINK router as you can’t send me a router in time for my service activation…
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Mark
(@mark_h16) reported
@VodafoneUK hi, I’m wondering if you can help me check my iPad info. I bought it roughly two year ago and want to change the contract, but I can’t seem to access it in the app. Thanks!