Vodafone outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Birmingham, and Tamworth.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Birmingham	Internet	9 days ago
Birmingham	Internet	13 days ago
Birmingham	Phone	13 days ago
Birmingham	Internet	25 days ago
Birmingham	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Kerry Mason (@kerry_mason) reported 3 minutes ago from Birmingham, England

  @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

• 
  Mathew (@all_day_) reported 9 minutes ago from Birmingham, England

  Hey @VodafoneUK any update? Your lack of response doesn’t support the increase tbh! Ignorance isn’t bliss despite what some may say.

• 
  Rehana Watkinson (@Rehune) reported 10 minutes ago from Birmingham, England

  @VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

• 
  B' (@s_badruddin) reported 12 minutes ago from Birmingham, England

  Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

• 
  David Grainger (@DavidGrainger2) reported 23 minutes ago from Birmingham, England

  Are @VodafoneUK the worst mobile phone provider? IMO they are!

• 
  Naomi Wellings (@recordernaomi) reported 25 minutes ago from Solihull, England

  @VodafoneUK Your sales team were unable to help me yesterday - what has changed today?

• 
  carl hawkins (@hawk2022) reported 31 minutes ago from Wednesfield, England

  @VodafoneUK y do you Treat people like **** 48 days To wait for a repair thats just to pick the phone up which you still haven’t done and 4 Callbacks that I haven’t received

• 
  Jade Sharp (@jadesharp1992) reported 34 minutes ago from Birmingham, England

  @Ker_Anderson @VodafoneUK Oops, sorry about that! I got 676 down and 90 up! Very impressed, that was on an iphone 12 pro!

• 
  Lee Anthony (@Holland4La) reported 38 minutes ago from Dudley, England

  @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

• 
  Louise Haydon (@sporty169) reported 40 minutes ago from Birmingham, England

  @VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?

• 
  Darren Wilkinson (@W39Darren) reported 43 minutes ago from Walsall Wood, England

  @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

• 
  Rehana Watkinson (@Rehune) reported 44 minutes ago from Birmingham, England

  @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

• 
  Jase (@Jasonhannon85) reported 45 minutes ago from Birmingham, England

  @VodafoneUK So after yesterday and speaking to an advisor who we thought was really nice and said she would call my wife today at 11am to sort out her upgrade issues we’ve heard nothing. So now my wife has been lied to 3 times on the phone and also been called moody because she’s pregnant...

• 
  Phil Dodd (@Phil_dodd) reported 47 minutes ago from Walsall Wood, England

  Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

• 
  Amanda.H 👄 (@MissAHxx) reported 48 minutes ago from Birmingham, England

  Fucksake @VodafoneUK trying to do a trade in for my old phone is a nightmare and now have to wait to re do it as you think my phone is damaged and there isn’t a single ounce of damage to it

• 
  Karen Tomalin (@BigBraLady) reported 50 minutes ago from Dudley, England

  So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

• 
  David Hamilton (@hamilton_david) reported 51 minutes ago from Beoley, England

  @IamSMadhavan @VodafoneUK Got the same issue. Waiting more than 24hours now with no service and @VodafoneUK couldn’t care less. Been on chat and phone to them for more than 4 hours.

• 
  Ash❗️ (@Ash_470) reported 52 minutes ago from Birmingham, England

  Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

• 
  Sunny (@kford_red) reported 55 minutes ago from Wolverhampton, England

  Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

• 
  Alison Maxam (@AlisonMaxam) reported 57 minutes ago from Walsall Wood, England

  @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joey ap Joey (@FarmerJoeShow) reported 9 minutes ago

  @VodafoneUK haven’t got any better in 2026. Avoid them at all costs. Zero customer service (if you manage to get hold of them) & they say it'll be sorted next day but it never is. Months pass by. It’s always next day. AVOID THEM. Use literally anyone except Vodafone UK.

• 
  Daisy Büsel (@daisybusel) reported 14 minutes ago

  Hi, @VodafoneUK - I’ve lost my broadband connection in SE11, London. The network status checker says there is a local outage - do you know when it will be fixed? Thanks

• 
  James Baker (@JBUKUC) reported 15 minutes ago

  Power cut this morning, internet providers infrastructure damaged, it meant falling back on @VodafoneUK for data services. If I lived in the artic circle, or the Sahara Desert, I’d get it. I live in Surrey. How can you be this apocalyptically bad in 2026? It’s disgraceful.

• 
  Alvin (@Alvin83605954) reported 16 minutes ago

  @Telegraph @Iromg I’ll never use Vodafone again @VodafoneUK

• 
  Nabootique (@Vince_Noir77) reported 17 minutes ago

  You can be with @VodafoneUK or you can support your country. You cant do both.

• 
  ShazzerMac3 (@ShazzerMac3) reported 20 minutes ago

  Hey @VodafoneUK why are you giving out free SIM cards to illegal immigrants. I’m a long standing customer and will be moving my account until you cease aiding abetting illegal immigrants into this country. Shame on you.

• 
  Bennersdoodledo (@Bennersthedoggo) reported 21 minutes ago

  @Landofnod1969 @VodafoneUK Where do people who work for a living sign up for a free phone/service @VodafoneUK ?

• 
  Ellie Kennedy (@anirishwriter) reported 22 minutes ago

  @ZiaYusufUK That’s one company that will never get my custom. @VodafoneUK should be investigated for this. Aiding and abetting illegal scum who come here to **** and murder. Shame on you Vodafone

• 
  Mukiwa (@8Mukiwa) reported 23 minutes ago

  @VodafoneUK I do hope you lose every current customer you have you despicable bastards!

• 
  Graham : A Star Wars Story 💙 (@whoisgraham) reported 25 minutes ago

  @VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍