Vodafone outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Walsall, Oldbury, Halesowen, and Wolverhampton.

City	Problem Type	Report Time
Birmingham	Internet	11 hours ago
Walsall	Internet	6 days ago
Birmingham	Internet	6 days ago
Oldbury	Internet	17 days ago
Birmingham	Internet	19 days ago
Birmingham	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Mark Bradburn (@MarkBradburn3) reported 8 seconds ago from Birmingham, England

  And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

• 
  Simon Neale (@nealesj) reported 5 minutes ago from Birmingham, England

  At Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).

• 
  Andrew Markou (@Andyfoodie) reported 12 minutes ago from Birmingham, England

  Hi there @BarclaysUKHelp good afternoon. According to @VodafoneUK my airtime bill has been successfully paid. I can't see it as cleared on my app From what I've been reading you guys seem to be having technical issues is this correct and when will everything go back to normal?

• 
  AForknall (@aforknall) reported 13 minutes ago from Birmingham, England

  @danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

• 
  Hamesh Patel (@Hamesh_) reported 15 minutes ago from Birmingham, England

  @VodafoneUK I would accumulate all the smaller monthly prizes and treat myself to an iPad Pro with the large display screen #VeryMeRewards

• 
  Rebecca Taylor (@BeckyLongArms) reported 17 minutes ago from Cofton Hackett, England

  @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

• 
  Michael Pritchard (@blueghostuk) reported 18 minutes ago from Birmingham, England

  @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

• 
  Naomi Wellings (@recordernaomi) reported 23 minutes ago from Solihull, England

  @VodafoneUK I’m trying to add an additional line to my account but your website checkout isn’t working (and hasn’t been for several days). Call centre staff can’t help and just tell me to ‘try tomorrow’. Shall I go elsewhere or can someone sort this?

• 
  Kelbel (@badlydrawnkel) reported 26 minutes ago from Dudley, England

  @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

• 
  Daniel Newbery (@NewberyD) reported 30 minutes ago from Water Orton, England

  @VodafoneUK We have been without broadband from you for 10days now. We have had very little support and whenever we contact customer service they do not provide any assistance.

• 
  Darren Wilkinson (@W39Darren) reported 34 minutes ago from Walsall Wood, England

  @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

• 
  Neil Atkins (@NeilNeilatkins1) reported 35 minutes ago from Halesowen, England

  Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

• 
  thetrees (@thetrees80) reported 35 minutes ago from Birmingham, England

  Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

• 
  Robin Palmer (@robbiederby) reported 36 minutes ago from Birmingham, England

  First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

• 
  Ram 🐏 (@ramRAMir) reported 42 minutes ago from Birmingham, England

  During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

• 
  PhatSuppliUK (@PhatSuppliUK) reported 47 minutes ago from Wolverhampton, England

  Oh ffs how are @VodafoneUK so bad!!! Just answer the phone and help me put my number on my new SIM!!!!

• 
  Ash❗️ (@Ash_470) reported 48 minutes ago from Birmingham, England

  Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

• 
  David Hamilton (@hamilton_david) reported 49 minutes ago from Beoley, England

  @IamSMadhavan @VodafoneUK Got the same issue. Waiting more than 24hours now with no service and @VodafoneUK couldn’t care less. Been on chat and phone to them for more than 4 hours.

• 
  Lox Graham (@loxgraham) reported 58 minutes ago from Dudley, England

  @VodafoneUK @mymerryhill first class knowledgable service plus a new Samsung Galaxy S21 FE phone from team Merry Hill #Milas #Jordan 👍

• 
  Doll (@AmyBarnes_xo) reported 59 minutes ago from Birmingham, England

  Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ck (@ck2012US) reported 5 minutes ago

  @VodafoneUK my mums terminally ill and our recently activated home phone line doesn’t work meaning loved ones and doctors, carers and support teams can’t phone her and your tech support team are saying it is going to take 3-5 days to fix - needs fixing in next hour.

• 
  Zara Chaudhry (@Zarachaudhry52) reported 10 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  FINGERSJOHN✌ (@jnafr) reported 11 minutes ago

  @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK

• 
  iKyle  🇺🇦🏳️‍🌈#SaucyMinx (@iKyle2017) reported 13 minutes ago

  @VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!

• 
  THOMAS COULTER (@tcoulter7c) reported 18 minutes ago

  @VodafoneUK worst customer service experience ever top up on app wouldn't work lady could barely speak English asked me to spell my whole name and address then told me to go online to top up when I was calling cos online didn't work!!!! Ridiculous

• 
  ck (@ck2012US) reported 19 minutes ago

  @VodafoneUK can somebody help please 3-5 days without doctors and loved ones to be able to contact my mother because you have not provisioned SIP properly for voice - it’s a telecast dependent line.

• 
  Womaning (@thebarricade3) reported 24 minutes ago

  @athleticsmad41 @IsntWorkingPod @VodafoneUK Then he'll claim discrimination 'as trans' when he's sacked for poor performance/conduct.

• 
  Harvey (@danharvs) reported 27 minutes ago

  @9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻

• 
  Arun Hebbar (@ArunHebbar7) reported 28 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.

• 
  AmeliaEdwards (@PyramidAmelia) reported 30 minutes ago

  @VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please