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Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

Why is my Vodafone service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Vodafone

Vodafone is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Tamworth, Halesowen, Bromsgrove, and West Bromwich.

CityProblem TypeReport Time
Birmingham Internet 8 days ago
Tamworth Internet 8 days ago
Birmingham Phone 9 days ago
Birmingham Wi-fi 12 days ago
Halesowen Internet 13 days ago
Birmingham Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • Brumdad30
    Rudi Feix (@Brumdad30) reported from Birmingham, England

    @financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

  • s_badruddin
    B' (@s_badruddin) reported from Birmingham, England

    Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • dazbaggie81
    Daz Breckell (@dazbaggie81) reported from West Bromwich, England

    Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch

  • ramRAMir
    Ram 🐏 (@ramRAMir) reported from Birmingham, England

    During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • Connaghty
    Stephen (@Connaghty) reported from Birmingham, England

    @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

  • ramRAMir
    Ram 🐏 (@ramRAMir) reported from Birmingham, England

    @VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

  • aforknall
    AForknall (@aforknall) reported from Birmingham, England

    @danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

  • CraigHud220669
    Craig Hudson (@CraigHud220669) reported from Solihull, England

    @VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

  • BigBraLady
    Karen Tomalin (@BigBraLady) reported from Dudley, England

    So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

  • NoEllis82
    Andrew Smith (@NoEllis82) reported from Birmingham, England

    Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

  • JamieHand101
    Jamie F'N Hand (@JamieHand101) reported from Birmingham, England

    Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

  • Rehune
    Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

  • safeabz
    ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ (@safeabz) reported from Dudley, England

    @VodafoneUK Very slow internet around my area

  • Goravbhardwaj
    Gorav Bhardwaj (@Goravbhardwaj) reported from Willenhall, England

    So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

  • Sammiebutler88
    Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

  • s_badruddin
    B' (@s_badruddin) reported from Birmingham, England

    @VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PO2L2
    PO2L (@PO2L2) reported

    @GeorgeMonbiot @VodafoneUK Sadly they are just a bad in Ireland. Very similar story except it was my own phone and I was locked out after password mixup. Six months later and without service a debt collection agency and still no help available. Never again.

  • Jim42409535
    Jim1495 (@Jim42409535) reported

    @GeorgeMonbiot @VodafoneUK If you think vodaphone is bad, try Scottish power.

  • burgesst
    burgesst (@burgesst) reported

    @GeorgeMonbiot @VodafoneUK One of the worst companies I've ever had to deal with, both personally and professionally. Will never ever use them again.

  • jenual67
    Billy,Bertie and Bobby (@jenual67) reported

    @VodafoneUK @GeorgeMonbiot It's as if they want to upset you even more. Spread far and wide and hopefully others will cancel and move to a more understanding service provider. Poor poor show Vodafone 🙈

  • captainboyle
    Bran O'Neill (@captainboyle) reported

    @GeorgeMonbiot @VodafoneUK @vodafone_es duplicated my line, doublecharged me 11mths. So many calls."Need a FAX to cancel duplicate" Where from?"Any Vodafone store". 5 stores refused. 1 finally faxed it,VF lost fax."Send it again".Done,VF then cancelled ORIGINAL line. Wanted fee to reset it up...in 21 DAYS

  • si_fev
    Si Fev (@si_fev) reported

    @VodafoneUK @GeorgeMonbiot Certainly will never chose a vodaphone product after this. Will spread the word to all my family and friends.

  • ralphie1703
    Ralph Lightstone (@ralphie1703) reported

    @RutilusAstrum @GeorgeMonbiot @VodafoneUK I had the same with Tesco mobile when my wife passed away. They wanted to speak to her to confirm she had passed away. I politely suggested this could be a problem, which could easily be solved by my sending them a copy of the death certificate. Luckily they agreed.

  • JkMoysmith
    JK Moysmith (@JkMoysmith) reported

    @GeorgeMonbiot @VodafoneUK Had a similar issue here, mother dementia, was sorted after one call.

  • LloydBrock9
    Brockstar (@LloydBrock9) reported

    @VodafoneUK @GeorgeMonbiot I had a mobile contract with you once. You are by far THE worst company for customer service. You shouldn’t even be in business. I’d recommend any one of your victims switch to @tescomobile like I did. Vodafone, joke of a company.

  • gails_best
    gail smith (@gails_best) reported

    @GeorgeMonbiot @VodafoneUK 2/2 in a not so calm and polite tone and also said this and caused me distress within in 3 days the bill had been quashed and I put a letter of complaint in