Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Tamworth, Halesowen, Bromsgrove and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Tamworth |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Halesowen |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Julie weir
(@Julieweir88) reported
Again, no further forward @VodafoneUK. I cannot believe how difficult it is to get help. Shocking
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Shree Sopka
(@ShreeSopka) reported
@VodafoneUK i m enterprise customer of Vodafoneidea but we are not getting proper response I have only one way where I will close my account because how much time I request for my problems
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Julie weir
(@Julieweir88) reported
I am so utterly appalled at the service my mum has received (well not) from @VodafoneUK. 72 years old and no phone now for 2 weeks! Shocking
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James Ley
(@jamesleyplay) reported
@VodafoneUK hey, I have employee advantage discount codes (8 for some reason) from my 1-click link. They don’t work though and say they’re expired. Online chat can’t help. What can I do? Thanks
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Scotty ⚫⚪NUFC⚫⚪
(@ScottyT9804) reported
@VodafoneUK Only thing i HAVEN'T got in my hands is a pet clip for curve which i paid for months ago. Customer service utterly hopefully over a 12 quid item
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Chris Hews
(@cdhews) reported
@VodafoneUK Vodafone simply cannot provide a reliable service. I need to be back online urgently. Twice in a month is just not acceptable. All Vodafones' promises of great speed and service are meaningless.
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Zoey jenkins
(@zoeyzobo) reported
@VodafoneUK I have been a customer of yours for 18 years and today you deny me a new contact because I didn't pass the checks?! Is this how you treat loyal customers! I've always paid and have multiple lines with you! Shocking
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AJDude Gaming
(@AJDudeGaming) reported
So now my complaints handler is on holiday and no one is willing to help sort my internet out @VodafoneUK complete and utter joke of a company. Next steps advice anyone? Ofcom/Legal? Any suggestions. Oh and no engineer booked so still no internet date.
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Craig Knott
(@doctorcraigk) reported
@VodafoneUK Generally found Vodafone great, but message wasn’t explicit enough (for me) about being a recurring months charge versus just this month, and disappointing there was no technical issue to take my money, but multiple technical issues to stop the payment!
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Tony Bowling
(@Tony_Bowling) reported
from
Huddersfield, England
@CityFibre can you help,pls? It’s over 4 weeks since you came out to my business to connect us on behalf of @VodafoneUK and I am being told you are still awaiting @KirkleesCouncil permission to connect me. How long does it normally take to get permission to dig in the footpath?