Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall, Bilston and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Neil Atkins
(@NeilNeilatkins1) reported
from
Halesowen, England
Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
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Kerry Mason
(@kerry_mason) reported
from
Birmingham, England
@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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G 🦁🦁
(@VapingVillan) reported
from
Bromsgrove, England
@VodafoneUK’s internet is abysmal today was slow yesterday as well
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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G 🦁🦁
(@VapingVillan) reported
from
Bromsgrove, England
@VodafoneUK Data is slow
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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Tom Geraghty
(@TomG1875) reported
from
Solihull, England
@VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.
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Rus
(@RusSmith0907) reported
from
Dudley, England
@VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Catriona
(@catrionapalooza) reported
It's bad enough that @VodafoneUK won't let me change the name on my account from my full legal name that feels like a needle in my chest every time I see it, but continuing to use it in marketing texts even after I've opted out is bordering on abusive.
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Gavin Clay
(@Gavin__Clay) reported
@VodafoneUK HELP! A friend has contacted the call centre and the service he’s received has been shocking! Is there a number he can call to log a complaint re Mobile/Broadband? The call centre seem reluctant to provide it and what was promised by 11am Sat is still outstanding. TIA
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Chris 🏴
(@c_mjm_) reported
@VodafoneUK thanks for messing up my order, you said you attempted delivery via @DPDgroup_news but no note left. Spoken to your customer services who now have to cancel my entire order and then have it ordered again. So, no new phone before Christmas. Dreadful service.
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Kelly #teamlegend/#teamyounglives shaw
(@KellyShaw31) reported
@VodafoneUK I say new, nearly 2 years, and never any problems. Great customer service, and great phone. Cant wait to upgrade.
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Adrian Martin
(@spursguy100) reported
@rhysjoseph_ @VodafoneUK That company is the WORST for being unjoinedup and impossible to contact.
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Harland Sanders
(@1JamesRogers) reported
@VodafoneUK can you make my Xmas dreams come true, seems like everyone else is getting a reward and I have been a loyal Customer for years. Worth an ask? 🎅🎅🎅
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.
(@sb45169114) reported
@VodafoneUK Your customer services have no Authority to make decisions, just waste customers time!!! #keeprepeatingthestory
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Miss Dreznin
(@ldreznin) reported
@VodafoneUK Engineer was supposed to call between 8am and 1pm today to help install my new broadband, but no call yet? Modem has been delivered, so am happy to have a phone call any time today for guidance. Thanks in advance!
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Lee Stanley
(@theleestanley) reported
@VodafoneUK what an utter **** show! False advertising! Over 20+ years of using them and still no loyalty! Money grabbing robbing bastards! Wouldn’t mind but I’m not a £20 a month contract either 🤬💩
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Robin McKelvie
(@robinmckelvie) reported
Special mention to Chris on Twitter team & Sandro in Customer Relations. Got nowhere in 2 weeks battling with various people @VodafoneUK. Today they actually took ownership of the issues. Hopefully once deadlock team have looked at can draw this woeful experience to an end.