Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 11/20/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Bilston, Solihull, Walsall, Oldbury, Smethwick and Wolverhampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich Internet
United KingdomBirmingham Total Blackout
United KingdomBilston Internet

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • AlisonMaxam Alison Maxam (@AlisonMaxam) reported from Walsall Wood, England

    @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @VodafoneUK Still down in Birmingham

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • hawk2022 carl hawkins (@hawk2022) reported from Wednesfield, England

    @VodafoneUK I would but not good at spelling so need someone to help with a phone call please

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • badlydrawnkel Kelbel (@badlydrawnkel) reported from Dudley, England

    @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    Hi @VodafoneUK my @SkyUK Broadband has gone down and like many people i am having to work from home. I have back to back online meetings today, fancy doing me a favour and giving me unlimited data for the day so i can hotspot my laptop from my phone! Pretty please! 🥺

  • DavidGrainger2 David Grainger (@DavidGrainger2) reported from Birmingham, England

    Are @VodafoneUK the worst mobile phone provider? IMO they are!

  • 75rodders Mikel's Architects (@75rodders) reported from Wolverhampton, England

    @VodafoneUK Always enter never win anything!

  • Hamesh_ Hamesh Patel (@Hamesh_) reported from Birmingham, England

    @VodafoneUK I would accumulate all the smaller monthly prizes and treat myself to an iPad Pro with the large display screen #VeryMeRewards

  • Puddsta77 🔥💨 (@Puddsta77) reported from Birmingham, England

    @VodafoneUK are the worse when it comes to even trying to talk to a human being about your account !! 191 no good, can you please help me

  • robbiederby Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • hzlrbbt normal chris (@hzlrbbt) reported from Birmingham, England

    today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴

  • gretna02 Michelle Webb (@gretna02) reported from Aldridge, England

    After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

  • memoirsoftlp Birmingham Emma (@memoirsoftlp) reported from Birmingham, England

    @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

  • Charan_Aulakh Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England

    @VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.

  • ibaird73 Ian Baird (@ibaird73) reported from Aldridge, England

    @VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TomOffTheRecord 𝚃𝚘𝚖 𝙶𝚛𝚒𝚏𝚏𝚒𝚗 (@TomOffTheRecord) reported

    @VodafoneUK Any chance of some help, @Ofcom ?

  • kath_1712 Kath (@kath_1712) reported

    @lloydy2410 @VodafoneUK @LloydsBank Never pay Vodafone by direct debit. 🤯

  • joeblack135 Joe (@joeblack135) reported

    @VodafoneUK I have contacted you 3 times to send a trade in pack for my old phone, nothing has arrived except additional charges and increased line rental on my bill. #disgrace #complaint

  • CAROLIN71 CAROLIN OBORNE (@CAROLIN71) reported

    @VodafoneUK hi, I have had no broadband since the 30th December (it should of been switched on) I was on the phone / online chat for 5 hours on the 31st, I was promised that today between 8 and 1 an that open reach would fix it. It’s not fixed and they can’t come in. Help!

  • mikeseex Mike Seex (@mikeseex) reported

    @VodafoneUK Ok, thanks Simon. Last question - if it goes to my old address and I can't get to it, is it possible to cancel the sim, get a refund and place the order again?

  • SocketToEm Socket to ‘em (@SocketToEm) reported

    @VodafoneUK 5hrs in total since Wednesday. Just been told that no one has put the request to fix the issue of my sim not working on my business account. Takes an hour to get to this point every time. Spoken to seven different agents. All affable but just keeping me on the phone or chat

  • sameer27038259 Sameer G (@sameer27038259) reported

    @VodafoneUK beware folks when ur terminating ur pay monthly contract with this company. They force u to join @VOXI_UK their sister company and give u no other option n the service is pathetic . Put ur foot down n demand ur pac code - it’s ur legal right at the end of the contract

  • novacsmags maggie (@novacsmags) reported

    @VodafoneUK Awful service from Vodafone and awful DM message from a very arrogant and rude Customer Service person called Simon. I'm making a complaint with your CEO. Have never in my whole life been so. Incensed with Vodafone. Who I have been a too loyal customer of for many many years.

  • revsy69 Revsy (@revsy69) reported

    @VodafoneUK I predict you will not action my complaint regarding extremely poor network coverage experience for the last 10 weeks! VERY VERY VERY ANGRY!

  • JodyRichards81 jody richards (@JodyRichards81) reported

    @VodafoneUK I four contract phones with you as I use them for work two of my staff left and didn’t bring the handsets back so got a barrier to put on the handsets. I have got the handsets back 6 times over 6 days you have said you will unblock them and still blocked #help