Vodafone outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Birmingham, and Tamworth.

City	Problem Type	Report Time
Birmingham	Internet	8 hours ago
Birmingham	Phone	12 hours ago
Birmingham	Internet	13 days ago
Birmingham	Wi-fi	1 month ago
Birmingham	Internet	1 month ago
Tamworth	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Vibe Entertainment (@VibMark) reported 3 minutes ago from Birmingham, England

  Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine

• 
  Stephen (@Connaghty) reported 5 minutes ago from Birmingham, England

  @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

• 
  Mark Bradburn (@MarkBradburn3) reported 13 minutes ago from Birmingham, England

  And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

• 
  Birmingham Emma (@memoirsoftlp) reported 13 minutes ago from Birmingham, England

  @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

• 
  Ronan Barton (@Ronan_Barton) reported 14 minutes ago from Birmingham, England

  @VodafoneUK being charged for 2x connection plans for a watch I purchased, no one seems to be able to help! Wasted 30mins today so far!

• 
  Hazel (Fleur Charms) (@fleur_charms) reported 15 minutes ago from Willenhall, England

  Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

• 
  G 🦁🦁 (@VapingVillan) reported 25 minutes ago from Bromsgrove, England

  @VodafoneUK’s internet is abysmal today was slow yesterday as well

• 
  Ash❗️ (@Ash_470) reported 26 minutes ago from Birmingham, England

  Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

• 
  Stuart Cockerill (@licklemouse) reported 27 minutes ago from Solihull, England

  @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

• 
  Daniel Newbery (@NewberyD) reported 30 minutes ago from Water Orton, England

  @VodafoneUK We have been without broadband from you for 10days now. We have had very little support and whenever we contact customer service they do not provide any assistance.

• 
  Andrew Smith (@NoEllis82) reported 31 minutes ago from Birmingham, England

  Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

• 
  Hannah Miller (@millerandmore) reported 32 minutes ago from Birmingham, England

  Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

• 
  Stuart Cockerill (@licklemouse) reported 33 minutes ago from Solihull, England

  @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

• 
  Athene Secure (@AtheneSecure) reported 33 minutes ago from West Bromwich, England

  @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

• 
  Naomi Wellings (@recordernaomi) reported 36 minutes ago from Solihull, England

  @VodafoneUK Your sales team were unable to help me yesterday - what has changed today?

• 
  Anna (@Annaba250784) reported 46 minutes ago from Birmingham, England

  @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

• 
  Simon Neale (@nealesj) reported 46 minutes ago from Birmingham, England

  At Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 52 minutes ago from Birmingham, England

  @GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 53 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Soph (@sldf26) reported 57 minutes ago from Birmingham, England

  @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophie QuintonCarter (@sophqc) reported 4 minutes ago

  @AJRAllModCons @VodafoneUK Same thing happened to me. Twice. Using their online complaint form triggered a very fast response after multiple phone calls achieved nothing.

• 
  kryptonavenger (@kryptonavenger) reported 4 minutes ago

  @AyyanMalikyf7o @AJRAllModCons @VodafoneUK Mercury did it to me, let someone take an account in my name. I went down there and I reckon the revolving door is still spinning!! Got a letter, went to county court and kicked off till I got the CCJ taken off. Should have sued the pair of them.

• 
  Sera (@Sarah234132) reported 6 minutes ago

  @VOXImobile Requesting help for the 19th time, your buttons don't work on your website! requested help also from @VodafoneUK PLEASE CAN SOMEONE HELP

• 
  corby macdonald (@corbymac) reported 6 minutes ago

  @VodafoneUK if this is true I will never ever look at using you or any company associated with you

• 
  ..over and out (@stramashtoo) reported 7 minutes ago

  @Alexarmstrong @gala_borders I’m due to renew, shall be taking my business elsewhere. Giving SIM cards away to illegal migrants is only part of decision, @VodafoneUK, the connectivity is really poor in my rural area.

• 
  Heavyweight Father (@Heavyw8Father) reported 8 minutes ago

  @AJRAllModCons @VodafoneUK Vodafone made me never get a contract again

• 
  FourSaints (@Parishof4Saints) reported 10 minutes ago

  We're out of contract (broadband) with @BT. They quoted £167+VAT for two lines into our church site. @VodafoneUK less than half that so we went with them (and v pleased with the service). However, can't fault BT for being VERY (too) persistent in trying to win us back.

• 
  Ronald McBurger (@Ronald_McBurger) reported 13 minutes ago

  @AJRAllModCons @VodafoneUK You're out of luck. Vodafone customer service is as bad as it gets. If you're lucky enough to get through to a person, it'll be an Indian who can barely understand what you're saying, & they won't complete whatever task is needed to fix your problem.

• 
  Lesley Smith (@GrannySmith1992) reported 13 minutes ago

  @VodafoneUK URGENT RESPONSE REQUIRED For the last 3 days I've had no network connection (SS17 7PL). I'm having to make all calls and texts using WhatsApp. Please advise when this issue is going to be resolved.

• 
  Paul 🇬🇧 🇺🇸 🇮🇱 (@BasedMillwallGB) reported 15 minutes ago

  Cancel your @VodafoneUK contract at the earliest opportunity, they are giving free SIM cards to illegal immigrants that YOU are paying for. Put these traitors out of business.