Vodafone outages and service status in Smethwick, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Walsall, Oldbury, Halesowen, and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 11 days ago |
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Birmingham
|
Internet | 14 days ago |
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Walsall
|
Internet | 19 days ago |
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Birmingham
|
Internet | 20 days ago |
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Oldbury
|
Internet | 1 month ago |
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Birmingham
|
Internet | 1 month ago |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Louise Haydon (@sporty169) reported from Birmingham, England@VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Darren Wilkinson (@W39Darren) reported from Walsall Wood, England@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England@GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.
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Craig 🌹 (@CraigDHoare) reported from Birmingham, England@garywilde @VodafoneUK I've just discovered this awful
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Lox Graham (@loxgraham) reported from Dudley, England@VodafoneUK @mymerryhill first class knowledgable service plus a new Samsung Galaxy S21 FE phone from team Merry Hill #Milas #Jordan 👍
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AForknall (@aforknall) reported from Birmingham, England@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...
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Simon Neale (@nealesj) reported from Birmingham, EnglandAt Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).
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Anna (@Annaba250784) reported from Birmingham, England@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Demi-leigh Freeman (@MissDFreeman) reported from Dudley, England@HJMovingFarAway @VodafoneUK My dad warned me about Vodafone before. But obviously I saw a deal. He wasn't joking about their customer services. Usually its been okay out of the 2 or 3 precious times I've contacted them. I've never had someone be awkward. She has to be new. Either new or lazy. Either all.
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Alison Maxam (@AlisonMaxam) reported from Walsall Wood, England@VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.
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Birmingham Emma (@memoirsoftlp) reported from Birmingham, England@VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?
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normal chris (@hzlrbbt) reported from Birmingham, Englandtoday marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴
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Michael Pritchard (@blueghostuk) reported from Birmingham, England@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Eren ÖZTÜRK (@erenozturk81) reported from Solihull, EnglandWoken up to another ridiculous day. Thanks to @VodafoneUK @VodafoneGroup your service is absolutely disaster.
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Lee Anthony (@Holland4La) reported from Dudley, England@Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.
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Jay Rawlings (@SpecialSchSENCO) reported from Birmingham, England@alimurtazamohs1 @VodafoneUK Agree with this. Im getting 5g indoors apparently but every mast in the 50km vicinity is broken and I cant even watch BBCIplayer...
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David Grainger (@DavidGrainger2) reported from Birmingham, EnglandAre @VodafoneUK the worst mobile phone provider? IMO they are!
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Andrew Smith (@NoEllis82) reported from Birmingham, EnglandAm in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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andshar70 💙🐝 (@andshar70) reported@VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?
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Helen Woolf (@helenwoolf2) reported@VodafoneUK please contact me asap. I’m tired of your terrible customer service
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Calum Campbell (@CalumCa70143010) reported@VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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🇳🇬✨ (@Cajovi_Daniel) reportedIs @VodafoneUK broadband down? Or is it just mine?
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James R (@Jamesreaney92) reported@jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!
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ck (@ck2012US) reported@VodafoneUK can somebody help please 3-5 days without doctors and loved ones to be able to contact my mother because you have not provisioned SIP properly for voice - it’s a telecast dependent line.
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Kirstie Allsopp (@KirstieMAllsopp) reportedAnyone else had a complication with their @VodafoneUK mobile & been advised by Vodafone to swap to @LycaMobile for 24 hours? 5 Months later my son is still trying to swap back, the whole procedure has been absolute chaos & taken up days of time. Never go near Lyca!
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RomeCarter (@RomeJoness9) reported@VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.
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Stuff's Broken (@stuffsbroken) reported@VodafoneUK sent me nonsense broadband renewal figures 6+ times. Did renew in the end but for diff price again But credit where credit's due. The email automation may be crap but the change of plan itself was seamless. I woke up and everything just works with speed 2x faster