Vodafone Outage in Smethwick, Sandwell, England

During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch

@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

@VodafoneUK **** I wish I took that job with the NHS, free pizza, free coffee and now free data : (

@S1ngletrackM1nd @EE @VodafoneUK I've got 14 days to decide,once it arrives. Worst case scenario I'll send it back and buy from @CPWTweets

@VodafoneUK can you respond to my DM ASAP. You’re network doesn’t work in any way. Such poor service, that I can’t believe I pay for

@VodafoneUK don’t half give you a **** experience and pass the buck to a different company

@VodafoneUK The NHS shouldn't be allowed to profit from their employment personally (other than their wages etc). This is considered a gift and highly unethical and probably not technically allowed. This **** needs stopped now. You're all scum. Inc those who demand and accept it.

New phone 🤩 only upgraded online yesterday!!! Bravo @VodafoneUK amazing customer service!

Dear @VodafoneUK. I’m sure you know this already, but your customer care and online ‘help’ is shocking.

@angel_samson @vodaphone @VodafoneUK Omg i did it on line but ended up with 2 phone accounts !!!! Aparently so many people have done it by accident as vodaphone dont make it clear! I was lucky i manged to cancel it last minute ! Check ur account babes and make sure u dont have 2 phone numbers x

@virginmedia continuing issues with broadband in Telford (TF2) and no reasons given!!! It’s costing me a fortune for awful service and costing me extra with @VodafoneUK because I’m having to use my data 😡😫 #virginmedia #virginmediadown

@johnpopham @VodafoneUK Cor. Last time I was in hospital in 2016 I couldn’t even pick up a wifi signal.