Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 12/29/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall, Bilston and Solihull.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    @VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

  • badlydrawnkel Kelbel (@badlydrawnkel) reported from Dudley, England

    @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

  • gretna02 Michelle Webb (@gretna02) reported from Aldridge, England

    After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!

  • Puddsta77 🔥💨 (@Puddsta77) reported from Birmingham, England

    @VodafoneUK are the worse when it comes to even trying to talk to a human being about your account !! 191 no good, can you please help me

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP

  • ibaird73 Ian Baird (@ibaird73) reported from Aldridge, England

    @VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @VodafoneUK Still down in Birmingham

  • DavidGrainger2 David Grainger (@DavidGrainger2) reported from Birmingham, England

    Are @VodafoneUK the worst mobile phone provider? IMO they are!

  • Charan_Aulakh Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England

    @VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.

  • robbiederby Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • AlisonMaxam Alison Maxam (@AlisonMaxam) reported from Walsall Wood, England

    @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

  • hzlrbbt normal chris (@hzlrbbt) reported from Birmingham, England

    today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴

  • memoirsoftlp Birmingham Emma (@memoirsoftlp) reported from Birmingham, England

    @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

  • Hamesh_ Hamesh Patel (@Hamesh_) reported from Birmingham, England

    @VodafoneUK I would accumulate all the smaller monthly prizes and treat myself to an iPad Pro with the large display screen #VeryMeRewards

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • 0_steve_1 𝗦𝘁𝗲𝘃𝗲 ꪜ (@0_steve_1) reported

    @VodafoneUK I am not dealing with any more bots. It is NOT acceptable standard of service to help people (other human beings) via a ROBOT. I spent 2 days last week dealing with your bots and your advisors (a minor upgrade from the bot frankly) and nothing was achieved!

  • buckyboy73 LB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buckyboy73) reported

    @VodafoneUK mobile data coverage in and around London today has been awful. Any reason for this?

  • 0_steve_1 𝗦𝘁𝗲𝘃𝗲 ꪜ (@0_steve_1) reported

    @VodafoneUK Your network really is the worst

  • jamiemollard Jamie Mollard (@jamiemollard) reported

    @VodafoneUK u told me I owe you money, I don’t, u put me on hold for 21 minutes, u cut me off. Poor!

  • hartsinink lee hart (@hartsinink) reported

    I'm fed up with @VodafoneUK as my Internet has been out 6 times in the last 12 months. This is not acceptable in today's age when everything is Internet based/streaming. Never again.

  • 0_steve_1 𝗦𝘁𝗲𝘃𝗲 ꪜ (@0_steve_1) reported

    @VodafoneUK So after 60 minutes with one of your "advisors" they left the chat and the problem remains unsolved. We are £120 out of pocket and you tell us to talk to a bot @Ofcom - Shocking service from Vodafone, how do we get our money back and some service?

  • BobBrockwell Bob Brockwell (@BobBrockwell) reported

    @VodafoneUK we’ve been waiting 4 weeks for our broadband to be installed…only to have you cancel the installation the day before. Disgusting service

  • lucas_ducky Lucas Fisher (Ducky) • 👬👨‍❤️‍💋‍👨 🏳️‍⚧️ (@lucas_ducky) reported

    @VodafoneUK your customer services are incredibly rude, very unhelpful and seem to just not care. Just like your staff in Kingston. Great job

  • I__AmWoman__ Sally Robertson 💜🤍💚 (@I__AmWoman__) reported

    @VodafoneUK Hi, I've been waiting over 2 months for my final phone bill, I was out of contract when I left and and still have broadband with you so dd is still open, can you help me please? It's a long time to wait especially when on a strict budget.

  • LFCredsNepal Sudeep Bhushal (@LFCredsNepal) reported

    @VodafoneUK I’m with the complaint department now but I’m worried it will drag on. I can give you the reference number if you want.