Vodafone Outage Report in Smethwick, Sandwell, England
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Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Smethwick, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Tamworth, Halesowen, Bromsgrove, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
3 days ago | |
|
Birmingham
|
Phone | 4 days ago |
|
Birmingham
|
Internet | 12 days ago |
|
Tamworth
|
Internet | 12 days ago |
|
Birmingham
|
Phone | 13 days ago |
|
Birmingham
|
Wi-fi | 16 days ago |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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sonnia wheatley (@candysonnia) reported from Kinvere, England@VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost
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David Ward (@ADaveWard) reported from Wolverhampton, England@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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sonnia wheatley (@candysonnia) reported from Kinvere, England@VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv
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Danny Whittle (@dannybwhittle) reported from Birmingham, EnglandFeels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Sindy (@SindySkpal) reported from Wolverhampton, England@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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Neil Atkins (@NeilNeilatkins1) reported from Halesowen, EnglandVodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
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brad© (@BradAllen23) reported from Halesowen, England@VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.
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Sunny (@kford_red) reported from Wolverhampton, EnglandAttempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Ste Moseley (@Ste_Moseley) reported from Willenhall, England@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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Kerry Weldon (@Fundove) reported from Solihull, England@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Shaun Jenks 📸📱 (@Shaunjenks) reported from Birmingham, EnglandSo @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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Sindy (@SindySkpal) reported from Walsall Wood, England@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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sonnia wheatley (@candysonnia) reported from Kinvere, England@VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone
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steve beard (@steve8454) reported from Birmingham, England@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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G 🦁🦁 (@VapingVillan) reported from Bromsgrove, England@VodafoneUK’s internet is abysmal today was slow yesterday as well
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Andrew Dickinson (@agdickinson) reported from Solihull, England@markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying
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daniel (@field133) reported from Dudley, England@VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥
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Kerry Weldon (@Fundove) reported from Solihull, England@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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sonnia wheatley (@candysonnia) reported from Kinvere, England@VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter
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thetrees (@thetrees80) reported from Birmingham, EnglandMaybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Keenia Silkman (@KeeniaSilkman_) reported@VodafoneUK Yes I did. The issue was fixed overnight, just worried about how long it will last this time
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Freddie Bent (@freddie_bent) reported@VodafoneUK Hi @VodafoneUK Just how many times does our internet have to go down in 3 months since changing to you for us to be able to cancel for free? And no I don't want to contact your support. Just tell me here. How many times. Is 9 or 10 times in 3 months enough?
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Natalie Fritz (@NatalieFritz18) reported@VodafoneUK Yes. To which I've replied. I should not have to complete another request for my trade-in after having completed it on 21st April. I have followed this up multiple times and there seems to be a problem with your trade-in process.
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Shaq 👊🏻⚫️⚪️ (@ShaqLeBongo) reported@VodafoneUK So despite being a customer for over 10 years and never missing a payment and earning over £30k a year, today you decided I’m not allowed to upgrade my phone as I didn’t pass your criteria.. Are you *************** like?
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Cici (@cici_murdoch) reported@VodafoneUK ur agent promised me the wear and tear on the screen of my Galaxy flip was normal. And now 2 weeks later ur repair centre won't cover my warranty. Absolutely dreadful customer service!!!!
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Tom (@Tkgcosplay92) reported@VodafoneUK What's disappointing is I provided the details asked for and instead of actual help I got a BOT saying they cannot help me change my number. So wasted time with no help whatsoever. WHAT👏🏻WAS👏🏻THE👏🏻POINT👏🏻
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Jack Andrews (@jack_elliott96) reported@VodafoneUK is your online shop down at the moment?
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Sports-Manian99 (@SManian99) reported@VodafoneUK The worst company on the planet.
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Niall James (@NiallJames8787) reportedIs anyone else getting really bad @VodafoneUK reception in the Clapham/Brixton area today?
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Rosalyn Faulds (@rosalynemf) reported@parami @VodafoneUK I think that's what we:be got and no complaints. Customer service has been good all the years we've used them although to be honest haven't needed to call them much at all.