Vodafone Outage Report in Smethwick, Sandwell, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Vodafone
Vodafone is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Halesowen, Birmingham, Bromsgrove, West Bromwich, Wednesbury and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Halesowen |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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G 🦁🦁
(@VapingVillan) reported
from
Bromsgrove, England
@VodafoneUK’s internet is abysmal today was slow yesterday as well
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Sindy
(@SindySkpal) reported
from
Walsall Wood, England
@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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Kerry Mason
(@kerry_mason) reported
from
Birmingham, England
@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying
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daniel
(@field133) reported
from
Dudley, England
@VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Neil Atkins
(@NeilNeilatkins1) reported
from
Halesowen, England
Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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G 🦁🦁
(@VapingVillan) reported
from
Bromsgrove, England
@VodafoneUK Data is slow
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Tom Geraghty
(@TomG1875) reported
from
Solihull, England
@VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vikram Chauhan
(@VikramC08375985) reported
@VodafoneGroup @VodafoneUK Sir why are you not provide my wrong recharge payment I'm already updated to your team by mail and by Telephonic communication with evidence but not resolve my problem .this is wrong practice for customer satisfaction. my no 98378 35964
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DanielleZana🧜🏽♀️👽🐈🧝🏽♀️💾🌍🏳️⚧️🏳️🌈
(@ZwitterelfZana) reported
@hannah_morton13 @VodafoneUK I have been trying to contact family in South Africa , something is up with the phone and internet on there side , landlines and mobile networks are constantly down or not working properly
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James
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Jamie Morrison
(@whisky_jamie) reported
@VodafoneUK @CityFibre you've already sent me a replacement router. Made the connection slower, what a joke. Now you tell me it's still a problem in the home. Couldn't possibly be your shambles of a company could it? Wish I'd never signed up
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Dawn McGuigan
(@Dawn_McG) reported
@VodafoneUK I've sent a DM but the automated response doesn't recognise this issue.
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Tall Simon
(@AirportSimon) reported
@wobbley_bob @ThreeUK @VodafoneUK Had that one too previously with Three despite them advertising a fault with a mast. Suppose if they pretend they never got the cancellation notice it’s a way of getting an extra months subscription from you
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Jamie Morrison
(@whisky_jamie) reported
@VodafoneUK @CityFibre I'm within my 14 days so if this doesn't get fixed tomorrow or Tuesday I'm leaving. If you're ever considering Vodafone broadband, I urge you don't. From the start it's been a disgraceful experience. @CISASUK help?
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Charlie Runnalls
(@CharlieRunnalls) reported
@VodafoneUK Why is your customer support so bad! Agent on chat is useless and calling you is the same, waiting for nearly an hour then you cut me off! 🤬
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Claire Walker
(@ClaireWalkerLdn) reported
@VodafoneUK my phone contract is coming to an end. I was thinking of moving to another network due to no WiFi on London underground. Will there be any WiFi connection on the tube in 2023?
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Maruf
(@marufmalek) reported
@VodafoneUK One of the worst services being provided where left with no signal since 2 hours & on chat with customer care without any resolution since 2 hours.Customer care support is not adequate & not compatible enough to resolve queries. Showcase of very poor customer service