Vodafone outages and service status in Smethwick, England
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Full Outage Map
- Vodafone generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Apr 21, 5:47 PM GMT+1.
- Internet (60%)
- Phone (20%)
- E-mail (10%)
- Wi-fi (10%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent Vodafone outage reports came from the following cities: Wolverhampton, Oldbury, Birmingham, Walsall, Tamworth, Halesowen, and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton
|
Wi-fi | 22 hours ago |
|
Oldbury
|
Internet | 4 days ago |
|
Birmingham
|
Internet | 9 days ago |
|
Birmingham
|
Internet | 14 days ago |
|
Walsall
|
Internet | 16 days ago |
|
Birmingham
|
19 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Birmingham Emma (@memoirsoftlp) reported from Birmingham, England@VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?
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carl hawkins (@hawk2022) reported from Wednesfield, England@VodafoneUK I would but not good at spelling so need someone to help with a phone call please
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Vibe Entertainment (@VibMark) reported from Birmingham, EnglandAnother 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Leo Russon #HelpUsHelpYou 💚 (@LeoRusson) reported from Birmingham, England@railwaypc I'm with @VodafoneUK better signal everywhere imo, I had 4G+ and my partner had 5G
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Soph (@sldf26) reported from Birmingham, England@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Daniel Newbery (@NewberyD) reported from Water Orton, England@VodafoneUK We have been without broadband from you for 10days now. We have had very little support and whenever we contact customer service they do not provide any assistance.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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PhatSuppliUK (@PhatSuppliUK) reported from Wolverhampton, EnglandOh ffs how are @VodafoneUK so bad!!! Just answer the phone and help me put my number on my new SIM!!!!
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Stephen (@Connaghty) reported from Birmingham, England@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Andrew Markou (@Andyfoodie) reported from Birmingham, EnglandHi there @BarclaysUKHelp good afternoon. According to @VodafoneUK my airtime bill has been successfully paid. I can't see it as cleared on my app From what I've been reading you guys seem to be having technical issues is this correct and when will everything go back to normal?
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B' (@s_badruddin) reported from Birmingham, EnglandEven vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Craig Hudson (@CraigHud220669) reported from Solihull, England@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Darren Wilkinson (@W39Darren) reported from Walsall Wood, England@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Lee Anthony (@Holland4La) reported from Dudley, England@VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!
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Tom Geraghty (@TomG1875) reported from Solihull, England@VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.
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Samantha Butler (@Sammiebutler88) reported from Wednesfield, England@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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Lee Anthony (@Holland4La) reported from Dudley, EnglandHi @VodafoneUK my @SkyUK Broadband has gone down and like many people i am having to work from home. I have back to back online meetings today, fancy doing me a favour and giving me unlimited data for the day so i can hotspot my laptop from my phone! Pretty please! 🥺
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Craig 🌹 (@CraigDHoare) reported from Birmingham, England@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England@GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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@screechy (@screechy451738) reported@VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.
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Pioneer Lifter (@PioneerLifter) reportedSo unhappy with @VodafoneUK Terrible communication and service. Switched to them and two broken routers. My line switch took an extra two days. And they didn't communicate properly regarding a delivery exchange that had a DPD driver badgering my wife at the door
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Beth (@bethroberts14x) reported@tiktok_uk the tiktok automated response is telling me to take this up with my bank/account the charges were made on, which would be @VodafoneUK but they won’t help me either
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Steph (@steph_sargent) reported@VodafoneUK - I’ve been on hold for 15 minutes now… trying to resolve a complaint… how long do I leave it before this becomes another major complaint?
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James Hunt (@jameshunt312) reported@VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬
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Robert James (@EmergencyDoc209) reported@VodafoneUK After spending the equivalent of 1.5 days disconnecting from my mis-sold and non-functioning broadband I am a little disappointed to be offered £30 as a goodwill gesture… I’ll stay away from your poor products and egregiously bad customer “service” in future!
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Mr neutral person (@Neutra2021) reported@VodafoneUK I need help urgently We have vco account and we need a few connections not to have any bars Please email me back asap
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Michael (@Mike34775) reported@KevinRohan3 @Adi_Dandy_1903 @VodafoneUK If you upgrade your service while tied into a contract, you get a new 14 day cooling off period and you can cancel with no termination fees - massive loophole but a good thing to remember
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Gabriel The Messenger 🏴 (@steptothestars) reported@VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for
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James (@jimbles1967) reported@VodafoneUK #youtube My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.