Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall, Bilston and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost
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brad©
(@BradAllen23) reported
from
Halesowen, England
@VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.
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RSJH
(@RebekahHadleyx) reported
from
West Bromwich, England
So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶
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Sindy
(@SindySkpal) reported
from
Walsall Wood, England
@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone
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Sindy
(@SindySkpal) reported
from
Wolverhampton, England
@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Neil Atkins
(@NeilNeilatkins1) reported
from
Halesowen, England
Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
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daniel
(@field133) reported
from
Dudley, England
@VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥
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Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv
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Ste Moseley
(@Ste_Moseley) reported
from
Willenhall, England
@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter
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Nadine Ruwa
(@Nadineruwax) reported
from
Birmingham, England
@VodafoneUK is the WORST network ever I swear
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Hockley
(@hockley_nathan) reported
@VOXI_UK @VodafoneUK I dont think that starting customer service after a 2 hour wait, and then leaving midway through without explanation, Now for another hour. Is really the sort of behaviour Vodafone should let slide in Voxi. They are going to lose custom really fast this way!
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Matthew McConkey
(@faster74) reported
@VodafoneUK Lately being able to pay by phone. So many times I've forgot my bank card, but it's rarely a problem anymore! #VodafoneBlackFriday
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Nora Albert
(@nora_albert) reported
@VodafoneUK Thank you for the horrible customer service. How can I be on hold for 45 minutes to then be told the department is now closed. Why take my call at all.
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Pops_and_roo
(@PopsRoo) reported
@VodafoneUK sort out the 4G #Gigacube please! Slow speeds. Dropping out. And yes - I’ve turned it off and back on AND pressed reset. #slow #Vodafone @Huawei_Europe @Huawei
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Kevin Nolan
(@kevinjohnnolan) reported
@VodafoneUK You ask me to DM you to sort out my issue but no response - now 7 days without Vodafone service #unacceptable
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Craigo
(@gozzyguitarhero) reported
@VodafoneUK having been a customer for the past 10 years I can’t get offered no where near the deal a new customer would get, how is that fair?
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Craxg
(@craigwakka) reported
Can’t believe a live chat assistant on @VodafoneUK Put through an iPhone 12 Black Friday trade-in deal they were offering online through for me to find out today they aren’t honouring the price and saying the price was never confirmed 🥴 disgusting
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CatrionaMarshall
(@CatrionaMarsha2) reported
@KIRKDGAV @VodafoneUK @Apple Poor you!
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brian kirk
(@briankirk3) reported
@VodafoneUK Get rid of that stupid advert (ready Vodafone) please
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amo
(@lkamo) reported
@VodafoneUK been on the phone fore 2hours and then the call was cancelled. Spoke on the online chat to 5teams to try and cancel my contract within the Colling person. (Last day today). Poor service as the chat suddenly closed after an hour of speaking with various agents ...