Vodafone Outage Report in Smethwick, Sandwell, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Vodafone
Vodafone is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Bromsgrove, Birmingham, West Bromwich, Wednesbury, Oldbury, Wolverhampton and Brownhills.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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David Hamilton
(@hamilton_david) reported
from
Beoley, England
@IamSMadhavan @VodafoneUK Got the same issue. Waiting more than 24hours now with no service and @VodafoneUK couldn’t care less. Been on chat and phone to them for more than 4 hours.
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Eren ÖZTÜRK
(@erenozturk81) reported
from
Solihull, England
Woken up to another ridiculous day. Thanks to @VodafoneUK @VodafoneGroup your service is absolutely disaster.
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Harris Siddique
(@harris_siddique) reported
from
Birmingham, England
@VodafoneUK pathetic network , have been complaining since jan no issue resolved . Support team is useless.frequent disconnections and low speed for unlimited contract . @financialombuds
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Mairead 🇬🇧
(@RayMairead) reported
from
Birmingham, England
@VodafoneUK all myself, husband an 3 kids on voda, I'm in hospital for 3-5 days, do you do any deals or free same network calls for loyal customers like say 02 do (or did when I was with them for over 15 years? Just don't want my phone to run dry after a few days? Thank you x
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Amanda.H 👄
(@MissAHxx) reported
from
Birmingham, England
Dunno why I bother using @VodafoneUK Very Me rewards never win anything and there’s barely ever anything on there that suits what I like 🙄🙄 #verymerewards #vodafone
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Ryan Eaton
(@ryaneaton93) reported
from
Birmingham, England
£2 a day to use your phone abroad?! ******* is this 2008? @VodafoneUK
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Amanda.H 👄
(@MissAHxx) reported
from
Birmingham, England
Fucksake @VodafoneUK trying to do a trade in for my old phone is a nightmare and now have to wait to re do it as you think my phone is damaged and there isn’t a single ounce of damage to it
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Mikey Goodwin (he/him)
(@officialmikeyg1) reported
from
Solihull, England
Apparently @VodafoneUK is down is it? #Vodafone #Vodafonedown
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Matt Fraser 🏳️🌈 🇬🇧 🏴
(@Matt_Fraser) reported
from
Wednesfield, England
@OpenreachHelp still waiting to find out when a new pylon is going to be put up after a drunk knocked it down! I’ve had no phoneline or internet for almost TWO weeks! @VodafoneUK can’t help till there’s infrastructure!!
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Simon Neale
(@nealesj) reported
from
Birmingham, England
At Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).
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Lox Graham
(@loxgraham) reported
from
Dudley, England
@VodafoneUK @mymerryhill first class knowledgable service plus a new Samsung Galaxy S21 FE phone from team Merry Hill #Milas #Jordan 👍
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Laurence Adams
(@LaurenceAdams_) reported
from
Hampton in Arden, England
@VodafoneUK hi, I really need to speak to someone please. Broadband not working for 2 days.
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@VodafoneUK being charged for 2x connection plans for a watch I purchased, no one seems to be able to help! Wasted 30mins today so far!
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PhatSuppliUK
(@PhatSuppliUK) reported
from
Wolverhampton, England
Oh ffs how are @VodafoneUK so bad!!! Just answer the phone and help me put my number on my new SIM!!!!
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.
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Naomi Wellings
(@recordernaomi) reported
from
Solihull, England
@VodafoneUK Your sales team were unable to help me yesterday - what has changed today?
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Naomi Wellings
(@recordernaomi) reported
from
Solihull, England
@VodafoneUK I’m trying to add an additional line to my account but your website checkout isn’t working (and hasn’t been for several days). Call centre staff can’t help and just tell me to ‘try tomorrow’. Shall I go elsewhere or can someone sort this?
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Daniel Newbery
(@NewberyD) reported
from
Water Orton, England
@VodafoneUK We have been without broadband from you for 10days now. We have had very little support and whenever we contact customer service they do not provide any assistance.
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Ste (he/him)
(@Ste_Tonks) reported
from
Birmingham, England
@VodafoneUK terrible service I’m getting nuisance calls from a withheld number (however I know the person calling and what number they are withholding) and your adviser said there is nothing you can do to stop this 😡
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David Hamilton
(@hamilton_david) reported
from
Beoley, England
Had no service now for 24hrs + and @VodafoneUK couldn’t care less.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Wyatt
(@PeteW36) reported
@Hutchnip @VodafoneUK Just down the road in Tring actually. First time experienced it yesterday when it did it from 8pm to 10.30pm. Then again today from 8pm (was fine at 7:30pm).....coincidence....I dont think so. Conveniently the cust svcs lines close at 8pm as well
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Ric
(@Lawmoreric) reported
@VodafoneUK I’ve been trying to get through to someone on your helpline to get my broadband moved to my new address but each time I’m having to give up after 30-60mins of being on hold. The bot is no help, that only tells me to call. How do I ever speak to anyone?
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Luke
(@GeevoUK) reported
@ficklingd @VodafoneUK Spoke to their 2nd line support team this evening who acknowledged there is an issue with Gigafast in Milton Keynes! However, no ETA!
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Meself
(@Sengkang) reported
Just spent a miserable hour on line with @VodafoneUK . Christ Almighty, what a miserable experience. Rip off at every step. No wonder their share price is horrible - and I'm a miserable shareholder.
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Annie Dorrington
(@anniedorrington) reported
If anyone wants a case study of shocking customer service (Kafkaesque levels of madness and frustration) then I will happily supply details of my experience with @VodafoneUK
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Ian🏴
(@ArgyllAtheist) reported
@VodafoneUK WHY? Why must you always be so utterly, utterly ****? Even leaving your worthless network is pure pain. ALL I WANT IS A DAMNED PAC CODE. WEbsite says "call us" 191 says "use the webchat" and hangs up. Do you think this infantile piss actually stops customers leaving?
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Peter Wyatt
(@PeteW36) reported
@VodafoneUK I have DM'd you. I have been keeping detailed notes of speed every half hour since it occurred yesterday. Constant 63mb download, 17mb upload all day apart from approx 8:00pm-10:30pm last week and from 8pm tonight when speeds drop to approx 10mb down and 2mb up.
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Jennifer Emily
(@JellyJeniBean) reported
@VodafoneUK please be advised that if I do ever decide to commit mass murder it will be thanks to your internet service - and I'll have to use mobile data to look up how best do it, since your wifi is so abysmal 💀💀
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olivia
(@oliviadiomedes_) reported
@VodafoneUK hi it’s now been 2 hours since I messaged you. Please can you help me?
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elisha
(@idolisingelisha) reported
Anyone else having internet problems with @VodafoneUK today? I have full bars of 5G and absolutely nothing that requires internet will work!!! (I’m on Wi-Fi now)