1. Home
  2. Companies
  3. Vodafone
  4. Smethwick
Vodafone

Vodafone outages and service status in Smethwick, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 75% Internet (75%)
  • 25% Phone (25%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 30: Problems at Vodafone

Vodafone is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Birmingham.

CityProblem TypeReport Time
Birmingham Internet 10 days ago
Birmingham Internet 16 days ago
Birmingham Internet 20 days ago
Birmingham Phone 20 days ago
Birmingham Internet 1 month ago
Birmingham Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Ash_470
    Ash❗️ (@Ash_470) reported from Birmingham, England

    Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

  • rickfr01
    Rik Freeman Photographer (@rickfr01) reported from Dudley, England

    @HJMovingFarAway @CostaCoffee @VodafoneUK That's why I went to the shop. Online & also online chat was crap. Told the guy what I wanted, if not I would nip upstairs to EE who could give me just that. No problem in fact I got more than I expected & saved a few quid in the process. I did not expect that. 👍😎

  • JamieHand101
    Jamie F'N Hand (@JamieHand101) reported from Birmingham, England

    Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

  • smnhndmch
    Simon H (@smnhndmch) reported from Solihull, England

    @VodafoneUK One time pass codes to access my account are the issue.

  • kerry_mason
    Kerry Mason (@kerry_mason) reported from Birmingham, England

    @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

  • AtheneSecure
    Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

  • Sammiebutler88
    Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

  • Saq5000
    Saqib (@Saq5000) reported from West Bromwich, England

    @jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts

  • Holland4La
    Lee Anthony (@Holland4La) reported from Dudley, England

    @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

  • DavidGrainger2
    David Grainger (@DavidGrainger2) reported from Birmingham, England

    Are @VodafoneUK the worst mobile phone provider? IMO they are!

  • fleur_charms
    Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, England

    Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

  • robbiederby
    Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • Ronan_Barton
    Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @VodafoneUK being charged for 2x connection plans for a watch I purchased, no one seems to be able to help! Wasted 30mins today so far!

  • blueghostuk
    Michael Pritchard (@blueghostuk) reported from Birmingham, England

    @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

  • TomG1875
    Tom Geraghty (@TomG1875) reported from Solihull, England

    @VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.

  • AmyBarnes_xo
    Doll (@AmyBarnes_xo) reported from Birmingham, England

    Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

  • recordernaomi
    Naomi Wellings (@recordernaomi) reported from Solihull, England

    @VodafoneUK I’m trying to add an additional line to my account but your website checkout isn’t working (and hasn’t been for several days). Call centre staff can’t help and just tell me to ‘try tomorrow’. Shall I go elsewhere or can someone sort this?

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • MarkBradburn3
    Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP

  • licklemouse
    Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CallumSmithcs83
    Feltham Bloke (@CallumSmithcs83) reported

    @ZiaYusufUK Thank you Zia also for all the paying customers can they have their bills free too? Or else surely cancel everyone @VodafoneUK make them bust

  • chilliholic
    Hal Apeno (@chilliholic) reported

    @Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.

  • welsh_girlie
    Gem (@welsh_girlie) reported

    @VodafoneUK Broadband activated last Friday. Tried to login the app. The forgotten username button doesn’t work and when I press forgot password it tells me a password is needed. Scrapped that and logged in online and it’s saying my first bill is double what it should be!?!

  • karenmurphy2205
    Youngatheart❤️🇬🇧 (@karenmurphy2205) reported

    @onoroffthedrugs @VodafoneUK shame on you - you are supporting the problem we are experiencing in the UK with an illegal invasion

  • Needitsobadly
    StGeorge (@Needitsobadly) reported

    @MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.

  • listentohere
    Kate (@listentohere) reported

    @VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?

  • EAandSJWard
    Edward Ward (@EAandSJWard) reported

    @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.

  • kazfg
    Karen Smith (@kazfg) reported

    @SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 7EQ Birmingham @ThreeUKSupport @VodafoneUK service very very poor.

  • SendCakeFilms
    SendCake Films (@SendCakeFilms) reported

    @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦