Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall, Bilston and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Rus
(@RusSmith0907) reported
from
Dudley, England
@VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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G 🦁🦁
(@VapingVillan) reported
from
Bromsgrove, England
@VodafoneUK’s internet is abysmal today was slow yesterday as well
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Tom Geraghty
(@TomG1875) reported
from
Solihull, England
@VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.
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G 🦁🦁
(@VapingVillan) reported
from
Bromsgrove, England
@VodafoneUK Data is slow
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Kerry Mason
(@kerry_mason) reported
from
Birmingham, England
@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Neil Atkins
(@NeilNeilatkins1) reported
from
Halesowen, England
Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Silvester
(@shanesilvester) reported
@VodafoneUK you're online chat service is pointless the advisor I've just been speaking too clearly can't be arsed to help with my query #Vodafone
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Jessica Allen
(@Snowallen_UK) reported
@VodafoneUK 2 and a half hours on chat trying to cancel my (expired) contract. I've been transfered 9 times. Back in the queue no 47 again. Time to post the screenshots on social media
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thisisme
(@itsdecided) reported
Did @VodafoneUK customer care knows what is the difference between within 30 days and on 30th day , shocking service , one colleague says on 1st Aug all will be done , one college today said I need wait till 2nd midnight then call back 🙏👎
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Saif
(@Saif64208500) reported
@VodafoneUK @stmaryshorsham Hi @VodafoneUK my sim hasnt allowed me to make calls for a long time even though I’m on a pay monthly voxi sim and then two days ago I got a message from Vodafone saying that because I haven’t made calls for a long I have to buy a plan again please could you help me w my issue
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Mark Ballard
(@MARKBALLARD) reported
@VodafoneUK How long does it take to get through? Never been like this. 1 hour. Even after covid. The funny thing is. You sell phones. But there is nobody to speak to the other end. What is going on?
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David Keen
(@reddyredredred) reported
@VodafoneUK I’ll give that a look thank you. When I have tried from my app it always says I have to talk to someone first. Not being rude but I liked the simplicity of how it was previously! I’ll check the link now, thanks
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Jem
(@_JNicko) reported
@MattJABrooks @VodafoneUK Had the exact same issue, I was with Vodafone for 12 years & they refused to offer me a better deal or even match the one I found, so I switched & don’t have any regrets
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kerem e.™
(@keryavuz) reported
@VodafoneUK I have had a broadband outage for the last 40 hours or so with no clear explanation nor an estimate for resolution. Do you think this is the best way you can manage outages?
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Lauren Yates
(@LaurenY79773194) reported
@VodafoneUK online chat with Vodafone to ask if I could cancel a contract which my father had who has passed away, of course for £300 despite me having 4 other contracts also with them. Surely will be looking elsewhere when they all end now. £300 at a difficult time to someone🤮
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Snorbs Guy
(@SnorbsGuy) reported
@VodafoneUK I’ve been trying to get support from you for 90 minutes - i’m feeling frustrated with the ‘service’ !!