Vodafone outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Tamworth, Walsall, and Oldbury.

City	Problem Type	Report Time
Birmingham	Wi-fi	20 hours ago
Birmingham	Internet	13 days ago
Tamworth	Internet	13 days ago
Birmingham	Internet	1 month ago
Birmingham	Internet	1 month ago
Walsall	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Rebecca Taylor (@BeckyLongArms) reported 34 seconds ago from Cofton Hackett, England

  @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

• 
  thetrees (@thetrees80) reported 2 minutes ago from Birmingham, England

  Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

• 
  Rudi Feix (@Brumdad30) reported 3 minutes ago from Birmingham, England

  @financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

• 
  Daniel Newbery (@NewberyD) reported 8 minutes ago from Water Orton, England

  @VodafoneUK We have been without broadband from you for 10days now. We have had very little support and whenever we contact customer service they do not provide any assistance.

• 
  Simon H (@smnhndmch) reported 8 minutes ago from Solihull, England

  @VodafoneUK why are text codes to logon to my account not working? I've clicked resend code at least 3-4 times and still haven't received a single message after 20 minutes!

• 
  Zak H ✈️ (@ZeeMan95) reported 14 minutes ago from Walsall Wood, England

  @VodafoneUK Hello is your mobile data down across the West Midlands? I can’t get online.

• 
  Hannah Miller (@millerandmore) reported 15 minutes ago from Birmingham, England

  Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

• 
  Birmingham Emma (@memoirsoftlp) reported 17 minutes ago from Birmingham, England

  @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

• 
  Jamie F'N Hand (@JamieHand101) reported 21 minutes ago from Birmingham, England

  Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

• 
  Lee Anthony (@Holland4La) reported 23 minutes ago from Dudley, England

  Hi @VodafoneUK my @SkyUK Broadband has gone down and like many people i am having to work from home. I have back to back online meetings today, fancy doing me a favour and giving me unlimited data for the day so i can hotspot my laptop from my phone! Pretty please! 🥺

• 
  Ronan Barton (@Ronan_Barton) reported 25 minutes ago from Birmingham, England

  @VodafoneUK being charged for 2x connection plans for a watch I purchased, no one seems to be able to help! Wasted 30mins today so far!

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 28 minutes ago from Kinvere, England

  I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

• 
  David Hamilton (@hamilton_david) reported 34 minutes ago from Beoley, England

  @IamSMadhavan @VodafoneUK Got the same issue. Waiting more than 24hours now with no service and @VodafoneUK couldn’t care less. Been on chat and phone to them for more than 4 hours.

• 
  Dr Jonathan Cox (@DrJonathanCox) reported 34 minutes ago from Birmingham, England

  Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness

• 
  Samantha Butler (@Sammiebutler88) reported 42 minutes ago from Wednesfield, England

  @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

• 
  Daz Breckell (@dazbaggie81) reported 45 minutes ago from West Bromwich, England

  Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch

• 
  Michael Pritchard (@blueghostuk) reported 52 minutes ago from Birmingham, England

  @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

• 
  Naomi Wellings (@recordernaomi) reported 55 minutes ago from Solihull, England

  @VodafoneUK Your sales team were unable to help me yesterday - what has changed today?

• 
  Hazel (Fleur Charms) (@fleur_charms) reported 57 minutes ago from Willenhall, England

  Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

• 
  PhatSuppliUK (@PhatSuppliUK) reported 58 minutes ago from Wolverhampton, England

  Oh ffs how are @VodafoneUK so bad!!! Just answer the phone and help me put my number on my new SIM!!!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kayleigh Newsome (@NewsomeKayleigh) reported 5 minutes ago

  @VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!

• 
  Red Since 74 (@RedSince74) reported 9 minutes ago

  @dbcxptures @VodafoneUK is terrible… They replaced 3G with poor 4g. No improvement whatsoever.. Especially in South Cheshire..

• 
  Craige Timmins (@v8fettler) reported 10 minutes ago

  @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

• 
  Gareth Paul Fradgley (@gpfradgley) reported 13 minutes ago

  I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?

• 
  Joan (@JoanyEmd) reported 13 minutes ago

  There's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK

• 
  TheNeutralGuy (@masterchiefPK) reported 14 minutes ago

  Extremely poor service by @VodafoneUK for international travelers. For frequent travelers like myself I often buy data eSIMs for myself and family however I was left stranded when my Ireland eSIM stopped working in Scotland. Customer service points me to read fine print. Jokers

• 
  david-samual (@laticssamuala) reported 16 minutes ago

  Ahh Vodafone broadband down again. What a shock. Maybe you should invest in something that doesnt cut out with abit of heat ay 🙄 @VodafoneUK

• 
  Vyas Kondreddi (@vyaskn) reported 17 minutes ago

  @VodafoneUK I am facing a technical issue with home broadband for over 36 hours. Your support team on the phone has not been helpful. They say the issue is with 3rd line support, but are not giving me any updates, and missing the promised call back slots. Please can you escalate

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 17 minutes ago

  Internet down again @VodafoneUK 😡

• 
  Ed Sabella (@Ed_Sabella) reported 25 minutes ago

  @DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did