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Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Tamworth, Halesowen, Bromsgrove, and West Bromwich.

CityProblem TypeReport Time
Birmingham E-mail 1 day ago
Birmingham Phone 2 days ago
Birmingham Internet 10 days ago
Tamworth Internet 10 days ago
Birmingham Phone 11 days ago
Birmingham Wi-fi 14 days ago

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv

  • Nadineruwax
    Nadine Ruwa (@Nadineruwax) reported from Birmingham, England

    @VodafoneUK is the WORST network ever I swear

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • field133
    daniel (@field133) reported from Dudley, England

    @VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

  • NeilNeilatkins1
    Neil Atkins (@NeilNeilatkins1) reported from Halesowen, England

    Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

  • dannybwhittle
    Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • ADaveWard
    David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter

  • agdickinson
    Andrew Dickinson (@agdickinson) reported from Solihull, England

    @markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying

  • BradAllen23
    brad© (@BradAllen23) reported from Halesowen, England

    @VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.

  • RebekahHadleyx
    RSJH (@RebekahHadleyx) reported from West Bromwich, England

    So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost

  • thetrees80
    thetrees (@thetrees80) reported from Birmingham, England

    Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

  • SindySkpal
    Sindy (@SindySkpal) reported from Wolverhampton, England

    @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

  • Ste_Moseley
    Ste Moseley (@Ste_Moseley) reported from Willenhall, England

    @VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

  • Shaunjenks
    Shaun Jenks 📸📱 (@Shaunjenks) reported from Birmingham, England

    So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

  • SindySkpal
    Sindy (@SindySkpal) reported from Walsall Wood, England

    @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Lilboi_nyc
    Lolo Garcia (@Lilboi_nyc) reported

    @wineglasslil @VodafoneUK I have the same problem for the last couple of months… sometimes it shows the 4g but I don’t have internet connection at all

  • mccann93
    Hannah McCann (@mccann93) reported

    @VodafoneUK my bill is higher this month than it should be and I’d like to speak with an actual human and not get fobbed off with an automated machine. Can you please help?

  • JackieKirsopp
    Jackie Kirsopp (@JackieKirsopp) reported

    @MastersMich @VodafoneUK That's poor! - on the other hand, had a problem with Tesco club card last night, they have real people on the other end of whatsapp, problem sorted in 3 texts.

  • Maj4u2nv
    Major Gill (@Maj4u2nv) reported

    @VodafoneUK Any chance you could tell @AhmedShelbaya to respond to my messages and explain how my line was cut off for 2 weeks in error? Also why no adequate compensation has not been granted seeing as I'm a loyal customer with 4 lines with you?

  • Racing_KLR
    KLR Racing (@Racing_KLR) reported

    @VodafoneUK 6hrs with no internet!! Cannot watch tv! Cannot do anything and phone data getting low!! Come on help!!!!

  • RachelRuffle2
    Rachel Ruffle (@RachelRuffle2) reported

    @VodafoneUK Please can you send someone with a jerry can of diesel to the generator at your temporary mast at BA1 8DP it seems to have run out AGAIN so no phone signal! Thanks.

  • ReflectiveJoy
    Reflective Joy (@ReflectiveJoy) reported

    @VodafoneUK Very angry by serious mistakes that led to 10+ hours on hold, escalations, I've received several 'goodwill gestures' as apology YET the issue is still NOT resolved! You've sent me to collections TWICE due to YOUR billing errors ruining my credit score.

  • Deen_A
    Deen Arogundade (@Deen_A) reported

    @VodafoneUK Hmmm. Can anyone please tell me why Vodafone is repeatedly allow unauthorised access to my account and allowing changes to be made. I am still waiting fir an explanation and have even escalated this to Shelly Malton- Customer Services, Operations and Digital Director

  • CarlislesDamage
    Ian Watson 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CarlislesDamage) reported

    @MastersMich @VodafoneUK Vodafail more like. Worst network provider for me and worst customer service. They sent me threatening overdue letters and knackered my credit rating over a grand total of £0.00. Took months to resolve. I was a customer for 15 plus years too.

  • Ima_Gh0stbuster
    Ima Gh0stbuster - Ash (@Ima_Gh0stbuster) reported

    Literally only had @OpenreachHelp come out and sort my internet yesterday telling me it’s all ok and it’s already dropped out again today and dropped back down to the slower speeds. What gives @VodafoneUK ?!?