Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 11/29/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Oldbury, West Bromwich, Bilston, Solihull and Smethwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBromsgrove Phone
United KingdomWalsall Internet
United KingdomOldbury Phone
United KingdomBirmingham Phone
United KingdomBirmingham Internet

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Hamesh_ Hamesh Patel (@Hamesh_) reported from Birmingham, England

    @VodafoneUK I would accumulate all the smaller monthly prizes and treat myself to an iPad Pro with the large display screen #VeryMeRewards

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @VodafoneUK Still down in Birmingham

  • gretna02 Michelle Webb (@gretna02) reported from Aldridge, England

    After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP

  • AlisonMaxam Alison Maxam (@AlisonMaxam) reported from Walsall Wood, England

    @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

  • Charan_Aulakh Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England

    @VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.

  • memoirsoftlp Birmingham Emma (@memoirsoftlp) reported from Birmingham, England

    @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

  • DavidGrainger2 David Grainger (@DavidGrainger2) reported from Birmingham, England

    Are @VodafoneUK the worst mobile phone provider? IMO they are!

  • badlydrawnkel Kelbel (@badlydrawnkel) reported from Dudley, England

    @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

  • hzlrbbt normal chris (@hzlrbbt) reported from Birmingham, England

    today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!

  • robbiederby Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • Puddsta77 🔥💨 (@Puddsta77) reported from Birmingham, England

    @VodafoneUK are the worse when it comes to even trying to talk to a human being about your account !! 191 no good, can you please help me

  • ibaird73 Ian Baird (@ibaird73) reported from Aldridge, England

    @VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    Hi @VodafoneUK my @SkyUK Broadband has gone down and like many people i am having to work from home. I have back to back online meetings today, fancy doing me a favour and giving me unlimited data for the day so i can hotspot my laptop from my phone! Pretty please! 🥺

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • xNicole06 Nicole (@xNicole06) reported

    When you get a text from @VodafoneUK to say that your @Spotify premium is up on the 20th Feb 😭 just had to cancel it because I can't afford the £9.99 on top of me phone bill

  • daveread2000 David Read (@daveread2000) reported

    Terrible customer service and false promises from @VodafoneUK mean I am being told I can't keep the landline number I have had for decades as it has reverted to being owned by virgin media and is now defunct. Can anyone at @virginmedia help?

  • PeterDickson100 Peter Dickson (@PeterDickson100) reported

    @VodafoneUK we have vodafone business broadband. are there DNS issues in walsall? please be honest. we tearing our hair out. not had good service on vodafone telephone support. DNS seems to have cocked up two saturdays in a row

  • IanExton Ian Exton (@IanExton) reported

    @VodafoneUK I'm extremely unhappy. My phone won't work at home unless I switch on aeroplane mode then reenable WiFi. I miss customer calls all the time.

  • GregJarrett Greg Jarrett (@GregJarrett) reported

    @VodafoneGroup @VodafoneUK Why did you... refund a bill I already paid by 5 pounds, then compounded this with 5 pounds per month charge - all without telling me or sending bills. Now I have some CCScollections letter what are you idiots doing? Fix it! REF: 20511071

  • AliceTweets92 alice (@AliceTweets92) reported

    @VodafoneUK Okay so never answer a mobile phone number basically, cheers 👍

  • MelTommo Mel Thomas (@MelTommo) reported

    @VodafoneUK @CityFibre what does it take for you to communicate with each other? We’ve been without our broadband for nearly a week now, each saying the other is at fault! Customer Service is shocking - especially as new customers

  • captainpoll EnduranceMo (@captainpoll) reported

    @VodafoneUK Hi there, I’m having issues using a discount code that you’ve sent for me to get an Amazon tablet. Please can someone help. Thanks

  • GregJarrett Greg Jarrett (@GregJarrett) reported

    @VodafoneUK @Wimbledon Why did you... refund a bill I already paid by 5 pounds, then compounded this with 5 pounds per month charge - all without telling me or sending bills. Now I have some CCScollections letter what are you idiots doing? Fix it!

  • WaTeddyRuxpin Rhodri Richards (@WaTeddyRuxpin) reported

    @IceIce_Maybe @VodafoneUK I never took them up on the offer of contacting their customer service. I tried this with an offer with Google ages ago and it was the most frustrating experience ever, and it took me weeks and multiple chats to get it resolved. I think most of it is outsourced.