Vodafone Outage Report in Smethwick, Sandwell, England
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Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Smethwick, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Tamworth, Halesowen, Bromsgrove, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Phone | 3 hours ago |
|
Birmingham
|
Internet | 8 days ago |
|
Tamworth
|
Internet | 8 days ago |
|
Birmingham
|
Phone | 9 days ago |
|
Birmingham
|
Wi-fi | 12 days ago |
|
Halesowen
|
Internet | 13 days ago |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Rehana Watkinson (@Rehune) reported from Birmingham, England@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Hannah Miller (@millerandmore) reported from Birmingham, EnglandHi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Craig 🌹 (@CraigDHoare) reported from Birmingham, England@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Michael Pritchard (@blueghostuk) reported from Birmingham, England@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Karen Tomalin (@BigBraLady) reported from Dudley, EnglandSo Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Soph (@sldf26) reported from Birmingham, England@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Craig 🌹 (@CraigDHoare) reported from Birmingham, England@garywilde @VodafoneUK I've just discovered this awful
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Rehana Watkinson (@Rehune) reported from Birmingham, England@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Rudi Feix (@Brumdad30) reported from Birmingham, England@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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Soph (@sldf26) reported from Birmingham, England@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Ash❗️ (@Ash_470) reported from Birmingham, EnglandCustomer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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AC 🎄 (@castelloa_) reported from Solihull, EnglandUtter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Samantha Butler (@Sammiebutler88) reported from Wednesfield, England@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Vibe Entertainment (@VibMark) reported from Birmingham, EnglandAnother 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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DEAN WILKES (@heycitizen) reported from Dudley, EnglandLive Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Shona Duffus (@shonamate) reported from West Bromwich, England@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Stuart Cockerill (@licklemouse) reported from Solihull, England@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Anna (@Annaba250784) reported from Birmingham, England@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Saqib (@Saq5000) reported from West Bromwich, England@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, EnglandAbsolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Green (@juliegreen55) reported@VodafoneUK - can't believe after being a customer for 18years you let me cancel my contract over live chat without input from retentions 😳
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Stacey Logie (@vstaceyvessexv) reported@VodafoneUK hi. I left yourselves and I need to know how much my final bill will be so I can budget how much I got to spend this month. However when I log on it says I have no bills. I don’t want to cancel my direct debit but I will have to if I can’t budget for it. Help. Please
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PdrCar12 (@pamcar12) reported@VodafoneUK @brianjford Maybe fix the Wi-Fi in Portugal first, then call brian
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Mehmet Ömür UYSAL (@MehmetmrUYSAL1) reported@VodafoneUK, @vodafonetr my mobile phone could not open internet for 2 days. I went to 2 of your dealers. I talked to your call center more than 10 times, but there is no solution.
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Turbovaper (@turbovaper) reported@VodafoneUK rolling out digital voice service, how about just getting FTTP sorted out instead/at the same time
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Jan Colligan (@JanBColligan) reportedHey @VodafoneUK can't easily work out roaming costs. It would help me if you could provide details of a plan if there is one covering zambia. Maybe a daily rate for example details
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brianjford (@brianjford) reported@VodafoneUK Your online help offers nothing other than confirming there's no problem with the network. My problem is widely known to Vodafone yet nobody has done anything to remedy this appalling situation. I must now insist: provide what I'm paying for, and do it now.
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nehal singla (@nehal_singla) reported@VodafoneUK reallypathetic service! Cant even activate the sim in 48 hours.
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brianjford (@brianjford) reported@VodafoneUK Nope. As before, the voice prompt to 'broadband problem' (confirmed) brings (a) an assurance the network is fine, (b) the URL with which I'm familiar - and which is unhelpful - followed by (c) your call termination. I'm curious why Vodafone don't immediately ring to assist.
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Just T - Ailsa Tavares (@MrsEnquiries) reported@O2 We did via SURE COMMS who have stuffed up the closure of @VodafoneUK account and now you @O2 are writing saying we owe £178.09 !!! where has the £80 per month been going.. thanks to your 3rd party company SURE COMMUNICATION in FAREHAM, HAMPSHIRE we now have a bad credit rating !!