Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Smethwick, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Tamworth, Halesowen, Bromsgrove, and West Bromwich.
| City | Problem Type | Report Time |
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1 day ago | |
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Phone | 2 days ago |
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Internet | 10 days ago |
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Internet | 10 days ago |
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Phone | 11 days ago |
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Wi-fi | 14 days ago |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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sonnia wheatley (@candysonnia) reported from Kinvere, England@VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone
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sonnia wheatley (@candysonnia) reported from Kinvere, England@VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv
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Nadine Ruwa (@Nadineruwax) reported from Birmingham, England@VodafoneUK is the WORST network ever I swear
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Kerry Weldon (@Fundove) reported from Solihull, England@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Kerry Weldon (@Fundove) reported from Solihull, England@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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daniel (@field133) reported from Dudley, England@VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥
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Neil Atkins (@NeilNeilatkins1) reported from Halesowen, EnglandVodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
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steve beard (@steve8454) reported from Birmingham, England@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Danny Whittle (@dannybwhittle) reported from Birmingham, EnglandFeels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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David Ward (@ADaveWard) reported from Wolverhampton, England@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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sonnia wheatley (@candysonnia) reported from Kinvere, England@VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter
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Andrew Dickinson (@agdickinson) reported from Solihull, England@markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying
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brad© (@BradAllen23) reported from Halesowen, England@VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.
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RSJH (@RebekahHadleyx) reported from West Bromwich, EnglandSo after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶
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sonnia wheatley (@candysonnia) reported from Kinvere, England@VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost
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thetrees (@thetrees80) reported from Birmingham, EnglandMaybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Sindy (@SindySkpal) reported from Wolverhampton, England@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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Ste Moseley (@Ste_Moseley) reported from Willenhall, England@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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Shaun Jenks 📸📱 (@Shaunjenks) reported from Birmingham, EnglandSo @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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Sindy (@SindySkpal) reported from Walsall Wood, England@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lolo Garcia (@Lilboi_nyc) reported@wineglasslil @VodafoneUK I have the same problem for the last couple of months… sometimes it shows the 4g but I don’t have internet connection at all
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Hannah McCann (@mccann93) reported@VodafoneUK my bill is higher this month than it should be and I’d like to speak with an actual human and not get fobbed off with an automated machine. Can you please help?
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Jackie Kirsopp (@JackieKirsopp) reported@MastersMich @VodafoneUK That's poor! - on the other hand, had a problem with Tesco club card last night, they have real people on the other end of whatsapp, problem sorted in 3 texts.
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Major Gill (@Maj4u2nv) reported@VodafoneUK Any chance you could tell @AhmedShelbaya to respond to my messages and explain how my line was cut off for 2 weeks in error? Also why no adequate compensation has not been granted seeing as I'm a loyal customer with 4 lines with you?
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KLR Racing (@Racing_KLR) reported@VodafoneUK 6hrs with no internet!! Cannot watch tv! Cannot do anything and phone data getting low!! Come on help!!!!
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Rachel Ruffle (@RachelRuffle2) reported@VodafoneUK Please can you send someone with a jerry can of diesel to the generator at your temporary mast at BA1 8DP it seems to have run out AGAIN so no phone signal! Thanks.
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Reflective Joy (@ReflectiveJoy) reported@VodafoneUK Very angry by serious mistakes that led to 10+ hours on hold, escalations, I've received several 'goodwill gestures' as apology YET the issue is still NOT resolved! You've sent me to collections TWICE due to YOUR billing errors ruining my credit score.
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Deen Arogundade (@Deen_A) reported@VodafoneUK Hmmm. Can anyone please tell me why Vodafone is repeatedly allow unauthorised access to my account and allowing changes to be made. I am still waiting fir an explanation and have even escalated this to Shelly Malton- Customer Services, Operations and Digital Director
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Ian Watson 🏴🏴 (@CarlislesDamage) reported@MastersMich @VodafoneUK Vodafail more like. Worst network provider for me and worst customer service. They sent me threatening overdue letters and knackered my credit rating over a grand total of £0.00. Took months to resolve. I was a customer for 15 plus years too.
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Ima Gh0stbuster - Ash (@Ima_Gh0stbuster) reportedLiterally only had @OpenreachHelp come out and sort my internet yesterday telling me it’s all ok and it’s already dropped out again today and dropped back down to the slower speeds. What gives @VodafoneUK ?!?