Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 12/04/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Bromsgrove, Walsall, Oldbury, Bilston, Solihull and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • dannybwhittle Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • Ste_Moseley Ste Moseley (@Ste_Moseley) reported from Willenhall, England

    @VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

  • NeilNeilatkins1 Neil Atkins (@NeilNeilatkins1) reported from Halesowen, England

    Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • thetrees80 thetrees (@thetrees80) reported from Birmingham, England

    Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

  • field133 daniel (@field133) reported from Dudley, England

    @VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

  • kerry_mason Kerry Mason (@kerry_mason) reported from Birmingham, England

    @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • SindySkpal Sindy (@SindySkpal) reported from Wolverhampton, England

    @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

  • agdickinson Andrew Dickinson (@agdickinson) reported from Solihull, England

    @markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • kford_red Sunny (@kford_red) reported from Wolverhampton, England

    Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

  • VapingVillan G 🦁🦁 (@VapingVillan) reported from Bromsgrove, England

    @VodafoneUK’s internet is abysmal today was slow yesterday as well

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Birmingham, England

    So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

  • SindySkpal Sindy (@SindySkpal) reported from Walsall Wood, England

    @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

  • VapingVillan G 🦁🦁 (@VapingVillan) reported from Bromsgrove, England

    @VodafoneUK Data is slow

  • W39Darren Darren Wilkinson (@W39Darren) reported from Walsall Wood, England

    @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • KathPhipps Kath (@KathPhipps) reported

    @VodafoneUK There is nothing working. We’ve worked through everything for the last 3 hours. You have a National outage, this is not an issue at our end it’s at yours.

  • adj4life72 Liam ap Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adj4life72) reported

    @VodafoneUK RE: broadband outage. I was just wondering, as you've just hiked my charges mid-contract, and now I've had no connection all morning, who your provider is as yours appears to be working fine? Maybe I can switch to them? Ffs!🙄

  • andydeltic andy (@andydeltic) reported

    @VodafoneUK So then the same blurb regarding fixes. Considering it’s country wide it’s a whole bigger issue.

  • DarrenJ1972 DJ (@DarrenJ1972) reported

    @VodafoneUK BS3 wifi and Internet is down, you have inexcusably put prices up mid contract during cost if living crisis and no do not provide the service, are you going to refund us back for this.

  • jo1975efc Joanne Phillips (@jo1975efc) reported

    @VodafoneUK Wifi off and My backup dongle isn’t working either…….trying to chat to you on the app and says I don’t have an active account??? Help please!!

  • misty_mina 🏳️‍⚧️Aramina (Mina) Madbird🏳️‍⚧️ (@misty_mina) reported

    @VodafoneUK Was a replacement SIM for a lost/stolen. Filled in the activation form on the 6th, agents keep saying an escalation has been raised but still no service. 😭

  • thebarksideshop The Bark Side (@thebarksideshop) reported

    @VodafoneUK I have @VodafoneUK Pro broadband…but the dongle doesn’t kick in. Never has. Can’t get help either as no agents available…

  • PickardFran Fran pickard (@PickardFran) reported

    @VodafoneUK Thanks but that isn’t telling your customers when they will get their service back. It has been several hours and we have not been told what is going on or when it will be resolved

  • snichyn Snichyn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@snichyn) reported

    @yorkierich @VodafoneUK I have longterm beef with Vodafone, especially with their customer service. A high percentage of their customer service advisors i've had the displeasure to encounter regularly lie and have 0 to very little knowledge on their broadband product. Standards have slipped MASSIVELY

  • ajayu13 Ajay Upadhyay (@ajayu13) reported

    @VodafoneUK It’s so frustrating since 7 in the morning trying to find fault at our end. Why didn’t you send a text informing of the issue.