Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 01/31/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, Wolverhampton, Brownhills, Sutton Coldfield, West Bromwich and Willenhall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomWednesbury Phone

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • SindySkpal Sindy (@SindySkpal) reported from Wolverhampton, England

    @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

  • thetrees80 thetrees (@thetrees80) reported from Birmingham, England

    Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

  • Ste_Moseley Ste Moseley (@Ste_Moseley) reported from Willenhall, England

    @VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

  • Nadineruwax Nadine Ruwa (@Nadineruwax) reported from Birmingham, England

    @VodafoneUK is the WORST network ever I swear

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Birmingham, England

    So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

  • candysonnia sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv

  • agdickinson Andrew Dickinson (@agdickinson) reported from Solihull, England

    @markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying

  • BradAllen23 brad© (@BradAllen23) reported from Halesowen, England

    @VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.

  • candysonnia sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter

  • field133 daniel (@field133) reported from Dudley, England

    @VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

  • RebekahHadleyx RSJH (@RebekahHadleyx) reported from West Bromwich, England

    So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

  • candysonnia sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost

  • NeilNeilatkins1 Neil Atkins (@NeilNeilatkins1) reported from Halesowen, England

    Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

  • dannybwhittle Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • SindySkpal Sindy (@SindySkpal) reported from Walsall Wood, England

    @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

  • candysonnia sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Edinburgh59 Alex (@Edinburgh59) reported

    @VodafoneUK I changed my network from Vodafone to ee wish I had changed years ago you actually talk to someone in a UK call centre everyone change to another network with decent reception and half the price

  • ScotsLass183 Lass (@ScotsLass183) reported

    @NickNairn @VodafoneUK Never had any major issues with BT tbh...they own EE for mobile stuff too. (I'm down in Ayrshire)

  • thehammerhorton Jack Horton (@thehammerhorton) reported

    @VodafoneUK Still not resolved! Might just go and set up outside the Vodafone shop tomorrow and explain to every potential Vodafone customer that walks in how poor the customer service is from Vodafone

  • ChrisMilrine Chris Milrine (@ChrisMilrine) reported

    @NickNairn @VodafoneUK We are having the same problems with vodafone. On a business contract our work have recently moved to EEz for mobile signal it is awful. No signal at work. However the 5G mifi broadband has incredible speed on 5G. 36mb download and 45mb upload.

  • AdityaT59063415 Aditya Tyagi (@AdityaT59063415) reported

    @vodafoneservice I want refund and deactivate that service which is activate by fraud on my grandfather no. Deactivate service and refund the amount soon for details check your inbox @VodafoneGroup @VodafoneUK

  • oldwarrenpoint Brian McCalmont (@oldwarrenpoint) reported

    @wilsondan @VodafoneUK They (Vodafone) used to do a little box if I remember that would boost your signal in the house?

  • SaraJPriestley Sara Priestley (@SaraJPriestley) reported

    @NickNairn @VodafoneUK Sky are great, unless something goes wrong. And then they are pretty useless. Friends in Edinburgh have second connection for when sky goes down, rather than dealing with customer services. BT have some amazing directly employed engineers, when you get one your have to keep them.

  • oldwarrenpoint Brian McCalmont (@oldwarrenpoint) reported

    @wilsondan @VodafoneUK Depends on what contract you are on - as I understand it because of where we are (so close to the border) that roaming should work and there was no extra charge but I have my phone on manual network so it does not switch to IE as I dont trust them not to charge me.

  • APezza3 Andy (@APezza3) reported

    @NickNairn @VodafoneUK Sky! I've had no issues with them neither have other family members who have subscribed.

  • raygun1985 Pizza Boy (@raygun1985) reported

    @NickNairn @VodafoneUK My folks are in BOFA and have never had an issue with Sky.