Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, Wolverhampton, Brownhills, Sutton Coldfield, West Bromwich and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Calf Man🏴 Farm Around And Find Out
(@calf_man) reported
@VodafoneUK Well, thank you sir. I have got everything in order. Just doing the time then am out your hair. It all boiled down to the fact that there was no coverage inside my house and your call handlers (Asia?) Suggesting that if I wanted to make a Call I went outside was the last straw
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Aiyelaagbe Gbeke
(@Gbekele) reported
I tend to think I'm very reasonable but @VodafoneUK is trying my patience. Why is your customer service agent disconnecting the call because I'm insisting I don't want to be billed and then refunded for a service you haven't provided. It is fraud to bill me in the first instance
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peter wilson
(@wilsonpeter48) reported
@VodafoneUK how can phone companies put our prices up by 18% within the contract and we have nothing to do about it. But if we want to complain about phone signal they say there not liable so what are we paying all this money for if it's not for phone signals
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Bahadir Celiktemur
(@BCeliktemur) reported
@VodafoneUK Yes yes I know how you feel, and that’s exactly the number I called to be told I should go online to cancel. Pls tell me which options to follow on the call so we can both be sure it’s possible?
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Stuart Price
(@stuartprice) reported
Don't bother getting broadband from @VodafoneUK very bad routers and poor Customer Service. Very unwilling to help out with my issue of bad WiFi coverage. I understand WiFi won't cover all areas but @bt_uk and @virginmedia routers worked and they were more than helpful to me.
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Emi
(@Emi89090850) reported
@VodafoneUK at last my contract has finished and I'm leaving Vodafone. For the last year I've had little to no service on my mobile Internet. Vodafone has given me every excuse in the world, but the reality is they have been capping the speed!!!
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
@VodafoneUK being fobbed off again by this network! 159 days and counting
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Stephen Bouvier 💙 Get vaxxed, fix the climate
(@BouvierJourno) reported
@Ofcom Hi, thanks. I'm afraid it doesn't work like this in reality. @VodafoneUK tell me there are multiple numbers attached to the a/c & so I need to go online or phone. Online locked me because they kept sending access codes out of synch. 'Team' doesn't work Saturdays.
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Emily Williams
(@emilyjwilliams7) reported
@VodafoneUK It would be helpful if someone could actually improve my customer experience but doesn’t sound like you are addressing that?
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Shaun McKay
(@Shaun_Kalix) reported
@VodafoneUK worst customer service ever. Spent 4 hours (Saturday) trying to find out why you took money out of my account. After 4 hours, couldn't even find me on the system. Refund my money or I'm taking it as fraud. Thinking of a mobile provider - avoid @vodafone at all costs!