Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Wolverhampton, Brownhills, Birmingham, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Phone | |
| Wolverhampton |
Wi-fi | |
| Brownhills |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Andrew Smith
(@NoEllis82) reported
from
Birmingham, England
Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Martin
(@KateMhartain) reported
@VodafoneUK Hi can you stop calling me. I have already asked you to stop marketing texts. I'm happy with my phone service but you are about to lose a customer if you continue with the spammy calls. Thanks.
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JennyB
(@Ayethatllberite) reported
@VodafoneUK following earlier issues, I've toggled the flight mode and most apps seem to be back but still can't access netflix and Google play. Any advice?
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Mozza70
(@Mozza701) reported
@VodafoneUK I did (!!) Can you not see I squiggled it out further down where it was? (You think I should tell twitter where I live now?)
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Vinay badri
(@Vinaybadri6) reported
@VodafoneUK @Vodafone_CEO @Sunfun16 I am not sure y vodafone service is so poor. So many unnecessary charges no proper network and you guys expect to pay the huge bills. Please call me and fix this issue at the earliest
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Jim Smith
(@Jim_AFCB) reported
Well, @VodafoneUK , that was very painful. A strong accent, constantly breaking-up low bit-rate connections and to-ing and fro-ing between customer and engineer and 10 minute gaps in conversation doesnt make for a great customer experience. You have lots of work to do to improve.
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constant pain
(@j4s0ngr33n) reported
@TheJRX @VodafoneUK Yes. Service is down since yesterday..
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Jason 🏳️🌈
(@Jason_Gaskell) reported
Wtf so I got a text from @VodafoneUK at 12pm (midnight) lucky I was still awake or they would of woke me up 😠😠🤬
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Gavin Rowlands
(@gav19) reported
@VodafoneUK Jesus Christ, can you sort your home broadband out! Off and on like a yo-yo for the past 2 days! And no, it’s not a problem on my end.
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Andrew barrah
(@andrewbaz1) reported
@VodafoneUK your service has been greatly affected over the past two days in Llanelli and the surrounding areas. If like to know if when this will be resolved? And if I'm entitled to compensation please?
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TheHuish 🏴
(@thehuish) reported
@VodafoneUK Clearly still havnt been fixed. Spam callers only started since this 4g problem