Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall, Bilston and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alex H-M
(@Pieford) reported
@VodafoneUK Hello Izzy, I know it’s not your fault personally, but Vodafone’s procedures and processes are ludicrous. I’ve called countless times. The faults team are adamant they need to wait to speak to Cityfibre on Monday. It’s still not working by the way.
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sevgi tekin
(@sevgitekin10) reported
@VodafoneUK DAY 9 without service!!! Can’t believe the issue you put me on. I couldn’t do any work yesterday!!!!! An adviser told me that would be fixed by yesterday midnight. This is going to be a matter of dispute with CISAS!!!
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kinlochewecakes
(@kinlochewecake1) reported
@VodafoneUK network issues in Iv22 area since last night. Is there any idea of when these will be fixed.
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Amy-Rose 🌸⚡️🦋💖
(@AmyRoseClark2) reported
The worst customer service I have ever come across @VodafoneUK. Blocked my account for no reason, lots of false information and awful customer service and now cannot talk to anybody. I have never come across such awful service.
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Paul Greengrass
(@Mcscrawl) reported
@VodafoneUK New broadband customer. Terrible so far. Was meant to be connected on 15th September but there were problems. Was told I’d receive compensation of £5.04 for each day that I was not connected. Finally connected this week on Monday 3rd October.
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SusanLittlerMason 💖RIP Lord Winston the Brave💛
(@Bouncy_Tigger4) reported
@VodafoneUK what a pathetic customer service experience, almost 3 hours on 'chat' with you now and the level of understanding being shown by your customer services is just getting more ridiculous!
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Samantha Hathaway
(@SamHat) reported
@VodafoneUK having trouble using my new payg sim in my netgear nighthawk m1, data works fine in my phone, but unable to connect to internet on the nighthawk. EE sim works fine on both. What am I doing wrong?
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Carol
(@CaroleD34264207) reported
@VodafoneUK I cannot activate my new sim because it needs to send a verification code to my other sim you have deactivated when an error occurred with esim. Spent 5 hrs sorting this so far. This is a new contract less than 1 month! £1700 wtf?
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Georgia Violet ✨
(@GeorgiaViolet2) reported
@VodafoneUK the WORST phone company !!! I repeat the WORST phone company !!!!
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Jam
(@Saltysers) reported
@VodafoneUK Hi so today is the THIRD broadband activation date you have failed to fulfil in a month. I don't care about your compulsory compensation enforced by law I just want you to actually give me WiFi. Stop giving me the run around on the phone and actually fix it.