Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Sutton Coldfield, Birmingham, West Bromwich, Willenhall, Bromsgrove, Walsall, Oldbury, Bilston, Solihull and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton Coldfield |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Phone | |
| Willenhall |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Gorav Bhardwaj
(@Goravbhardwaj) reported
from
Willenhall, England
So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
During this period of time i can say that the service of @VodafoneUK is very unreliable!!!
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@VodafoneUK Still down in Birmingham
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Rebecca Taylor
(@BeckyLongArms) reported
from
Cofton Hackett, England
@VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.
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ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ
(@safeabz) reported
from
Dudley, England
@VodafoneUK Very slow internet around my area
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Daz Breckell
(@dazbaggie81) reported
from
West Bromwich, England
Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch
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Jamie F'N Hand
(@JamieHand101) reported
from
Birmingham, England
Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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AForknall
(@aforknall) reported
from
Birmingham, England
@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...
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Charan Aulakh
(@Charan_Aulakh) reported
from
Walsall Wood, England
@VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.
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B'
(@s_badruddin) reported
from
Birmingham, England
@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃
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Ian Baird
(@ibaird73) reported
from
Aldridge, England
@VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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Dr Jonathan Cox
(@DrJonathanCox) reported
from
Birmingham, England
Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
@VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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TweetWho
(@markcameron666) reported
@VodafoneUK Why tell people they'll get a reply in 48 hours and then tell me over chat engineers don't work weekends, that's appalling, broadband is a 24/7 service but you have no support 24/7
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SPCoulson
(@SPCoulson) reported
@AppSecBloke @EE @VodafoneUK They are about to remove a Voda mast near me - which is really slimming options down !!
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Russ
(@RD4436) reported
@AndyClynch @VodafoneUK @ShitChester Seems to be getting worse - certainly noticed it more over the last couple of weeks. Poor.
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JDance
(@JDance85) reported
@VodafoneUK No ****. I've been on to them for 4 days. You try doing your job with no internet
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bilbo
(@bielbobaghead) reported
@VodafoneUK please can Cynthia call me back urgent to resolve this. It’s 5 years of a Vodafone mistake causing bad credit
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Steph
(@stephdot90) reported
@VodafoneUK Thanks that sends you back to the resolutions or chat to us. As there’s a known outage in the area is there somewhere like for mobile services there’s a map - is there something similar for broadband services?
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bilbo
(@bielbobaghead) reported
@VodafoneUK please can Cynthia call me back urgent to resolve this. It’s 5 years of a Vodafone mistake causing bad credit
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DruryB™
(@druryb) reported
@KCOMhome is down, thank god for @VodafoneUK - maybe I should just get a gigacube. now I get to watch @ManUtd #MUFC
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Steph
(@stephdot90) reported
@VodafoneUK Hi been told there’s an outage in my area is there a link to track status or expected resolution time?
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Marc Smith
(@MarcMorph) reported
@VodafoneUK Andy, I have spoken to your staff on a daily basis. The ‘story’ changes daily. (Story: most of it is fictional). Nobody is accountable, promises are broken on a daily basis. Find a senior manager to take this to, review the last 2 weeks calls - if they have the backbone to do it