Vodafone Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Vodafone
Vodafone is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall, Bilston and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Gorav Bhardwaj
(@Goravbhardwaj) reported
from
Willenhall, England
So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Daz Breckell
(@dazbaggie81) reported
from
West Bromwich, England
Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch
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Jamie F'N Hand
(@JamieHand101) reported
from
Birmingham, England
Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻
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AForknall
(@aforknall) reported
from
Birmingham, England
@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Andrew Smith
(@NoEllis82) reported
from
Birmingham, England
Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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B'
(@s_badruddin) reported
from
Birmingham, England
@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Megaaaan
(@MeganAroskin) reported
@VodafoneUK Is it going to be like every single other time where imma spend about an hour giving u all my info again, and nothing is going to come out of it again? No cause I actually don’t have any time to waste unless it’s for a good reason and so far Vodafone service has been horrid.
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Vikki Williams
(@VikkiWi92925417) reported
@VodafoneUK I’ve tried this before and sadly it seems you can’t do much. My phone was received by Vodafone on the 24/12 I then got told about damage to my phone on the 6/1 and since then I’ve logged 3 complaints and no one can be bothered to reply or try and sort this awful situation
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Roger Morgan 💙
(@rogervmorgan) reported
Why do mobile phone companies make upgrading such a painful process @VodafoneUK - we found an online deal for my wife saving £300 over 2 years but not available for upgrade customers 😡 - so new contract needed, port old number, and cancel old contract #painful #irritating
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Jo Kingston
(@ThatJoKingston) reported
@VodafoneUK @MoneyTelegraph it is now 2 days since my internet was due to be connected. Still no service. Having to chase all the way, no proactive contact from Vodafone. Would have expected better from such a large company
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Alex Brock
(@stummish) reported
@VodafoneUK discusting treatment of mother in law. Elderly lady, isolating, husband died recently, no phone for 6 weeks because vodaphone can't organise the account transfer. Promised to call back, never have. They STILL charge for an account she doesn't want/need! OUTRAGEOUS.
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Suarra
(@SuarraSuarra) reported
Hi @VodafoneUK with no notice at all, our internet activation has been postponed a week due to some issue with OpenReach. We work from home, but now have no internet. Customer Services have no suggestions, what do you suggest we do?
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ShaveWaves✳️Too wet without one
(@shavewaves) reported
@VodafoneUK Sort out your fraud team I have fraudulently been sent a ccj and been a victim of identity theft yet you done nothing to help despite trying to provide a crime reference and I have sever mental capacity. Never felt so discriminated until now avoid @vodafoneuk @NCDV_Official
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Seani D’man
(@LoverSeani) reported
@VodafoneUK isn’t there a better way to deal with no signal after a PAC in fail than “wait three days, we will call you” I mean 2 days with no service & now another 3 days & how can you call someone back with NO service #TalkmobileUK I need this sorted but nothing is moving⏩
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MuchAdoAboutNoshing
(@DunkinBagels) reported
@VodafoneGroup @VodafoneUK this is now officially the worst customer service I have ever encountered. Incompetent, inaccurate, and now simply ignored.
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Clarice Wale
(@ClariceDionne) reported
Once again I have been completely screwed over by you @VodafoneUK five phone calls later after being hung up on and lied to and there is still no resolution and staff refusing to escalate my case. Who’s going to pay the wages I’m losing please?