Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 01/20/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Brownhills, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomWolverhampton Phone
United KingdomWolverhampton Wi-fi
United KingdomBrownhills Internet
United KingdomBirmingham Internet

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

  • VibMark Vibe Entertainment (@VibMark) reported from Birmingham, England

    Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine

  • TomG1875 Tom Geraghty (@TomG1875) reported from Solihull, England

    @VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England

    @ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol

  • kerry_mason Kerry Mason (@kerry_mason) reported from Birmingham, England

    @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • Phil_dodd Phil Dodd (@Phil_dodd) reported from Walsall Wood, England

    Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

  • W39Darren Darren Wilkinson (@W39Darren) reported from Walsall Wood, England

    @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @garywilde @VodafoneUK I've just discovered this awful

  • castelloa_ AC 🎄 (@castelloa_) reported from Solihull, England

    Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵

  • AmyBarnes_xo Doll (@AmyBarnes_xo) reported from Birmingham, England

    Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England

    @VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.

  • RusSmith0907 Rus (@RusSmith0907) reported from Dudley, England

    @VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold

  • heycitizen DEAN WILKES (@heycitizen) reported from Dudley, England

    Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Hesley1234 heidi (@Hesley1234) reported

    @VodafoneUK Having no network coverage for past 2 days.Spoke to ur advisors who told me to change my network connection to 3g from 4g and that the engineers sorting something. Still having problem at 3g. Its frustrating I rely on my phone for work purposes.Please assist.

  • julesgr Jules 💙 (@julesgr) reported

    @VodafoneUK Getting fed up with really poor signal strength...not expecting 5G (yet) but would like the 4G strength to be more than one bar! Constantly an issue in PE29 2 area. Can't even get consistent 2mbps connection!

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @Lakshma93733930 Hi Lakshmanan 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • deandre05515958 D🦍 (@deandre05515958) reported

    @VodafoneUK I want to speak to a real person because the robot thing don’t answer my questions properly it’s put me on a pay as you go 1 when I never asked to be put on it an I was never on it before it only allows me to use £1 a day an then I can’t use anymore 🤔

  • SamJaneBastone Sam Batstone 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🕷 (@SamJaneBastone) reported

    Hello @VodafoneUK please can you stop your Rotherham team ringing me three times a day when I am trying to recover from chemo trying to sleep and rest and have told them this six rimes now. Long term biz customer now considering dumping you

  • sam_ayre Sam Ayre (@sam_ayre) reported

    @VodafoneUK It's not where I live, I won't worry about it. The last time I went through this I was lied to for 24hrs about the service working properly, then I was informed that work was being carried out on the mast. I'd rather not go through that again.

  • NGglossop Nick Glossop (@NGglossop) reported

    @VodafoneUK really slow data in TR12. Is there any reason for this?

  • chrisfenlon79 Christopher Fenlon (@chrisfenlon79) reported

    In July I spoke with @VodafoneUK about the way they treated my vulnerable father. Instead of following through on their promise, I now have to call his bank to get a refund. @VodafoneGroup have the lowest service standards and show absolute contempt for their customers

  • webbshire Ryan (@webbshire) reported

    Complete broadband loss in my house. @VodafoneUK and @SkyUK. Seems its a widespread issue.

  • T0ny_Boy Tony (@T0ny_Boy) reported

    @VodafoneUK Is there a way to cancel my contract other than calling you on 07836 191 191? Your lines seems so busy and my cooling period is coming to an end.