Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 11/21/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Walsall, Oldbury, Birmingham, West Bromwich, Bilston, Solihull, Smethwick and Wolverhampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Internet
United KingdomOldbury Phone
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    Hi @VodafoneUK my @SkyUK Broadband has gone down and like many people i am having to work from home. I have back to back online meetings today, fancy doing me a favour and giving me unlimited data for the day so i can hotspot my laptop from my phone! Pretty please! 🥺

  • AlisonMaxam Alison Maxam (@AlisonMaxam) reported from Walsall Wood, England

    @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • 75rodders Mikel's Architects (@75rodders) reported from Wolverhampton, England

    @VodafoneUK Always enter never win anything!

  • sporty169 Louise Haydon (@sporty169) reported from Birmingham, England

    @VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

  • DavidGrainger2 David Grainger (@DavidGrainger2) reported from Birmingham, England

    Are @VodafoneUK the worst mobile phone provider? IMO they are!

  • robbiederby Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @VodafoneUK Still down in Birmingham

  • hawk2022 carl hawkins (@hawk2022) reported from Wednesfield, England

    @VodafoneUK I would but not good at spelling so need someone to help with a phone call please

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • hzlrbbt normal chris (@hzlrbbt) reported from Birmingham, England

    today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴

  • Puddsta77 🔥💨 (@Puddsta77) reported from Birmingham, England

    @VodafoneUK are the worse when it comes to even trying to talk to a human being about your account !! 191 no good, can you please help me

  • gretna02 Michelle Webb (@gretna02) reported from Aldridge, England

    After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!

  • hawk2022 carl hawkins (@hawk2022) reported from Wednesfield, England

    @VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years

  • badlydrawnkel Kelbel (@badlydrawnkel) reported from Dudley, England

    @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

  • Hamesh_ Hamesh Patel (@Hamesh_) reported from Birmingham, England

    @VodafoneUK I would accumulate all the smaller monthly prizes and treat myself to an iPad Pro with the large display screen #VeryMeRewards

  • memoirsoftlp Birmingham Emma (@memoirsoftlp) reported from Birmingham, England

    @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • viktor_jozef Viktor (@viktor_jozef) reported

    @VodafoneUK No error message, just never loads fully

  • Sazzle1711 Sarah McGinnis (@Sazzle1711) reported from Sutton at Hone, England

    @VodafoneUK i've had no signal all morning. the most i get it's 1 bar in 4G - what is going on ?

  • JamesBolton79 James Bolton (@JamesBolton79) reported

    @VodafoneUK how do I speak to your customer services now I have left you? You've taken duplicate payments and refusing to refund, so far your online help has been rude and unhelpful!

  • GeoffWelford Geoff Welford (@GeoffWelford) reported

    Hey @VodafoneUK, friends on your network in Comrie and Crieff, Perth and Kinross, have no phone and no G4, so no means of communication - no electricity either! Can you give a time when they might have networks reconnected?

  • hannahj10102 Hannah Jones (@hannahj10102) reported

    @VodafoneUK @VodafoneGroup I’m deeply disappointed to hear that there are no benefits of being a loyal customer and renewing with you. My new contract is worth nearly £1000 over two years which I am will be more than will to give to a different provider.

  • WillDog1210 William McFadyen (@WillDog1210) reported

    @VodafoneUK so it’s now been three days sines I’ve received my new iPhone and new SIM, still no service after contacting customer care all they can do is fill in forms - 2am today escalation form filled in - still waiting!!! I’m really not happy with this service! GET ME SORTED!!

  • benjaminmunson1 Ben Munson (@benjaminmunson1) reported

    @VodafoneUK with truly the worst customer service I've ever seen. Cancelled our account and continued charging us without data, and refused a refund and then blamed the customer, hung up the phone to us multiple times. No wonder I'm sticking with EE on my devices in future.

  • capten_masin mason.php (@capten_masin) reported

    Gf has been on the phone to @VodafoneUK for 2+ hours trying to cancel payment for a device she sold a year ago (and did tell them) An absolute joke

  • oldboygarage OLDBOYGARAGE (@oldboygarage) reported

    @VodafoneUK when are you going to fix broadband?

  • davidcooke11 David Cooke (@davidcooke11) reported

    More poor service from @VodafoneUK says I owe my bill which I paid 3 days ago. Cannot call because it tries putting me through to an automated payment service and the live chat isn't working!