Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 01/01/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall, Bilston and Solihull.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heycitizen DEAN WILKES (@heycitizen) reported from Dudley, England

    Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

  • NeilNeilatkins1 Neil Atkins (@NeilNeilatkins1) reported from Halesowen, England

    Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

  • kerry_mason Kerry Mason (@kerry_mason) reported from Birmingham, England

    @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

  • AmyBarnes_xo Doll (@AmyBarnes_xo) reported from Birmingham, England

    Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • kford_red Sunny (@kford_red) reported from Wolverhampton, England

    Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

  • VapingVillan G 🦁🦁 (@VapingVillan) reported from Bromsgrove, England

    @VodafoneUK’s internet is abysmal today was slow yesterday as well

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

  • VapingVillan G 🦁🦁 (@VapingVillan) reported from Bromsgrove, England

    @VodafoneUK Data is slow

  • W39Darren Darren Wilkinson (@W39Darren) reported from Walsall Wood, England

    @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Birmingham, England

    So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

  • TomG1875 Tom Geraghty (@TomG1875) reported from Solihull, England

    @VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.

  • RusSmith0907 Rus (@RusSmith0907) reported from Dudley, England

    @VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

  • Phil_dodd Phil Dodd (@Phil_dodd) reported from Walsall Wood, England

    Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

  • thetrees80 thetrees (@thetrees80) reported from Birmingham, England

    Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • catrionapalooza Catriona (@catrionapalooza) reported

    It's bad enough that @VodafoneUK won't let me change the name on my account from my full legal name that feels like a needle in my chest every time I see it, but continuing to use it in marketing texts even after I've opted out is bordering on abusive.

  • Gavin__Clay Gavin Clay (@Gavin__Clay) reported

    @VodafoneUK HELP! A friend has contacted the call centre and the service he’s received has been shocking! Is there a number he can call to log a complaint re Mobile/Broadband? The call centre seem reluctant to provide it and what was promised by 11am Sat is still outstanding. TIA

  • c_mjm_ Chris 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@c_mjm_) reported

    @VodafoneUK thanks for messing up my order, you said you attempted delivery via @DPDgroup_news but no note left. Spoken to your customer services who now have to cancel my entire order and then have it ordered again. So, no new phone before Christmas. Dreadful service.

  • KellyShaw31 Kelly #teamlegend/#teamyounglives shaw (@KellyShaw31) reported

    @VodafoneUK I say new, nearly 2 years, and never any problems. Great customer service, and great phone. Cant wait to upgrade.

  • spursguy100 Adrian Martin (@spursguy100) reported

    @rhysjoseph_ @VodafoneUK That company is the WORST for being unjoinedup and impossible to contact.

  • 1JamesRogers Harland Sanders (@1JamesRogers) reported

    @VodafoneUK can you make my Xmas dreams come true, seems like everyone else is getting a reward and I have been a loyal Customer for years. Worth an ask? 🎅🎅🎅

  • sb45169114 . (@sb45169114) reported

    @VodafoneUK Your customer services have no Authority to make decisions, just waste customers time!!! #keeprepeatingthestory

  • ldreznin Miss Dreznin (@ldreznin) reported

    @VodafoneUK Engineer was supposed to call between 8am and 1pm today to help install my new broadband, but no call yet? Modem has been delivered, so am happy to have a phone call any time today for guidance. Thanks in advance!

  • theleestanley Lee Stanley (@theleestanley) reported

    @VodafoneUK what an utter **** show! False advertising! Over 20+ years of using them and still no loyalty! Money grabbing robbing bastards! Wouldn’t mind but I’m not a £20 a month contract either 🤬💩

  • robinmckelvie Robin McKelvie (@robinmckelvie) reported

    Special mention to Chris on Twitter team & Sandro in Customer Relations. Got nowhere in 2 weeks battling with various people @VodafoneUK. Today they actually took ownership of the issues. Hopefully once deadlock team have looked at can draw this woeful experience to an end.