Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 01/28/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, Wolverhampton, Brownhills, Sutton Coldfield, West Bromwich and Willenhall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWednesbury Phone
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomWolverhampton Phone

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • JamieHand101 Jamie F'N Hand (@JamieHand101) reported from Birmingham, England

    Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    @VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    @VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.

  • ramRAMir Ram 🐏 (@ramRAMir) reported from Birmingham, England

    @VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP

  • Charan_Aulakh Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England

    @VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

  • gretna02 Michelle Webb (@gretna02) reported from Aldridge, England

    After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone

  • DrJonathanCox Dr Jonathan Cox (@DrJonathanCox) reported from Birmingham, England

    Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness

  • robbiederby Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • safeabz ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ (@safeabz) reported from Dudley, England

    @VodafoneUK Very slow internet around my area

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @VodafoneUK Still down in Birmingham

  • ramRAMir Ram 🐏 (@ramRAMir) reported from Birmingham, England

    During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • ibaird73 Ian Baird (@ibaird73) reported from Aldridge, England

    @VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!

  • BeckyLongArms Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England

    @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LaniganFiona Fiona Lanigan (@LaniganFiona) reported

    @VodafoneUK #vodaphonerewards new ipad Pro please 🙏 wud help working from home and Uni work.

  • Olya_Prosvirova Olga Prosvirova (@Olya_Prosvirova) reported

    @VodafoneUK @primevideouk Hi, is your support chat working? I’ve been trying to contact you for days now, every time - ‘no agents available’

  • pabs_101 Paul Cunningham (@pabs_101) reported

    @VodafoneUK Since we are locked down how about rewarding us with a subscription to Sky Tv, Netflix, Amazon Prime and if there’s enough left over Apple TV 👍 #VeryMeRewards

  • sluggett_martin Martin Sluggett (@sluggett_martin) reported

    @DavidButler34 @VodafoneUK I bet @BT could give them a run for their money. I think they make it so impossible to sort a problem that you actually give up and pay the dispute just for your own sanity.

  • Oumou01052214 Oumou (@Oumou01052214) reported

    @VodafoneUK you overcharged me in Nov. I paid full price for my phone bill when it should be discounted. When I spoke to customer service you told me that I will be reimbursed the following month which did not happen. You just keep spreading lies to clients!!

  • StewHicks 🥳 Happy Stew Year 🎆 (@StewHicks) reported

    @VodafoneUK @primevideouk I can never tell if these are too hard or too easy...

  • Gr1ff_1 _Griff_ (@Gr1ff_1) reported

    @VodafoneUK Thanks for the reply. It’s fine this morning- no issues at all, connection hasn’t dropped at all

  • Jonthan241 Jonathan Davidson (@Jonthan241) reported

    @VodafoneUK Wish list - Ninja Multi Serve Blender, Sony waterproof headphones, Smartwatch, Coffee maker, Tablet, £100 worth of books, Slow cooker, Pressure cooker, £100 off Vodafone bill, £100 Amazon voucher, £100 food shop vouchers, food hamper #VeryMeRewards

  • mrsmarysalter mary salter (@mrsmarysalter) reported

    @VodafoneUK truly shocking “customer service”. Mis-sold and mis-led by your contracts team. Ombudsman next! Oh and not a great advertisement that a phone company is unable to keep lines connected to their complaints department!

  • J0hnTurn3r John Turner (@J0hnTurn3r) reported

    @livburford_96 @VodafoneUK Sadly that sounds about right - once we finally get to the ombudsman (with our issue) we’ll be cutting all ties with Vodafone for good, they used to be great and staff in the stores are still helpful, but the phone/online customer service is absolutely abysmal.