Vodafone Outage Report in Smethwick, Sandwell, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Tamworth, Halesowen, Bromsgrove, and West Bromwich.

City	Problem Type	Report Time
Birmingham	E-mail	2 days ago
Birmingham	Phone	3 days ago
Birmingham	Internet	11 days ago
Tamworth	Internet	11 days ago
Birmingham	Phone	12 days ago
Birmingham	Wi-fi	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Soph (@sldf26) reported 6 minutes ago from Birmingham, England

  @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

• 
  Doll (@AmyBarnes_xo) reported 8 minutes ago from Birmingham, England

  Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

• 
  Michael Pritchard (@blueghostuk) reported 8 minutes ago from Birmingham, England

  @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

• 
  Stuart Cockerill (@licklemouse) reported 20 minutes ago from Solihull, England

  @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

• 
  Shona Duffus (@shonamate) reported 24 minutes ago from West Bromwich, England

  @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

• 
  Anna (@Annaba250784) reported 25 minutes ago from Birmingham, England

  @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

• 
  Stuart Cockerill (@licklemouse) reported 29 minutes ago from Solihull, England

  @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

• 
  Phil Dodd (@Phil_dodd) reported 30 minutes ago from Walsall Wood, England

  Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

• 
  Rehana Watkinson (@Rehune) reported 32 minutes ago from Birmingham, England

  @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

• 
  Saqib (@Saq5000) reported 34 minutes ago from West Bromwich, England

  @jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts

• 
  Hazel (Fleur Charms) (@fleur_charms) reported 37 minutes ago from Willenhall, England

  Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

• 
  Craig 🌹 (@CraigDHoare) reported 38 minutes ago from Birmingham, England

  @garywilde @VodafoneUK I've just discovered this awful

• 
  AC 🎄 (@castelloa_) reported 40 minutes ago from Solihull, England

  Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵

• 
  Karen Tomalin (@BigBraLady) reported 43 minutes ago from Dudley, England

  So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

• 
  Vibe Entertainment (@VibMark) reported 44 minutes ago from Birmingham, England

  Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine

• 
  DEAN WILKES (@heycitizen) reported 51 minutes ago from Dudley, England

  Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

• 
  Craig 🌹 (@CraigDHoare) reported 54 minutes ago from Birmingham, England

  @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

• 
  Soph (@sldf26) reported 54 minutes ago from Birmingham, England

  @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

• 
  Ash❗️ (@Ash_470) reported 57 minutes ago from Birmingham, England

  Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

• 
  Hannah Miller (@millerandmore) reported 59 minutes ago from Birmingham, England

  Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jennifer Wain (@JenniferWain1) reported 5 minutes ago

  @VodafoneUK Happy new year, please sort out the fact you’ve left us with no broadband for 2 days. Was meant to be activated 31st. We’ve tried sorting through your customer service line but are just getting lies or being cut off. It’s painful. You should be able to do better.

• 
  Suelive (@suelivett) reported 5 minutes ago

  @VodafoneUK wow- your helpline has just suggested a British sign language solution to deal with someone who has a learning disability ????

• 
  Daniel #BlackLivesMatter (@Dantar0) reported 6 minutes ago

  @VodafoneUK I did a sim Swap to esim but no email has arrived. My old sim bad already been disconnected

• 
  Suelive (@suelivett) reported 6 minutes ago

  @VodafoneUK how about some customer service, I think I’ve broken your system - person with disabilities cold called, supported to cancel contract in oct but you’re ignoring instructions not to send engineer on Monday

• 
  Jim (@thenoblesavage7) reported 7 minutes ago

  @VodafoneUK Hi. How do I find out if it’s just my house with no internet or a local outage? Tried turning the router off and on, and resetting it.

• 
  Kelly O'Donnell (@kellyodonnell43) reported 10 minutes ago

  @VodafoneUK are the worst people to get in contact with !!!!

• 
  Jayyy (@JayyyD5) reported 12 minutes ago

  @VodafoneUK Hi, can someone please help, I had your Gigafast package installed a couple of days ago but I have found the WiFi to be great for about half a day but I have since gotten no broadband signal and my Ethernet is woeful, PLEASE HELP!

• 
  Scott Rowley (@scottyrowley) reported 13 minutes ago

  @VodafoneUK @DavidChLane I’m in Luton and I’ve had nothing but problems as well! Same thing with the fault references too. My sync speed is 39 but my actual download speeds when tested is around 7mb! Absolutely shocking and they aren’t In a rush to give you what you pay for!

• 
  Adam Noyce (@anoyce85) reported 14 minutes ago

  @VodafoneUK Mobile data issues po22 area can you confirm when it will be fixed?

• 
  Jennifer Wain (@JenniferWain1) reported 15 minutes ago

  @VodafoneUK The account holder is on the phone with supposedly a ‘second line tech support’ person, who incidentally is so incredibly rude we’ll be making a formal complaint. This is the fourth person we’ve spoken to just today.