Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall, Bilston and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Daniel Newbery
(@NewberyD) reported
from
Water Orton, England
@VodafoneUK We have been without broadband from you for 10days now. We have had very little support and whenever we contact customer service they do not provide any assistance.
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Ste (he/him)
(@Ste_Tonks) reported
from
Birmingham, England
@VodafoneUK terrible service I’m getting nuisance calls from a withheld number (however I know the person calling and what number they are withholding) and your adviser said there is nothing you can do to stop this 😡
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Simon Neale
(@nealesj) reported
from
Birmingham, England
At Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).
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David Hamilton
(@hamilton_david) reported
from
Beoley, England
Had no service now for 24hrs + and @VodafoneUK couldn’t care less.
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Amanda.H 👄
(@MissAHxx) reported
from
Birmingham, England
Dunno why I bother using @VodafoneUK Very Me rewards never win anything and there’s barely ever anything on there that suits what I like 🙄🙄 #verymerewards #vodafone
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Naomi Wellings
(@recordernaomi) reported
from
Solihull, England
@VodafoneUK Your sales team were unable to help me yesterday - what has changed today?
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Lox Graham
(@loxgraham) reported
from
Dudley, England
@VodafoneUK @mymerryhill first class knowledgable service plus a new Samsung Galaxy S21 FE phone from team Merry Hill #Milas #Jordan 👍
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Harris Siddique
(@harris_siddique) reported
from
Birmingham, England
@VodafoneUK pathetic network , have been complaining since jan no issue resolved . Support team is useless.frequent disconnections and low speed for unlimited contract . @financialombuds
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Ryan Eaton
(@ryaneaton93) reported
from
Birmingham, England
£2 a day to use your phone abroad?! ******* is this 2008? @VodafoneUK
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Laurence Adams
(@LaurenceAdams_) reported
from
Hampton in Arden, England
@VodafoneUK hi, I really need to speak to someone please. Broadband not working for 2 days.
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@VodafoneUK being charged for 2x connection plans for a watch I purchased, no one seems to be able to help! Wasted 30mins today so far!
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David Hamilton
(@hamilton_david) reported
from
Beoley, England
@IamSMadhavan @VodafoneUK Got the same issue. Waiting more than 24hours now with no service and @VodafoneUK couldn’t care less. Been on chat and phone to them for more than 4 hours.
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Amanda.H 👄
(@MissAHxx) reported
from
Birmingham, England
Fucksake @VodafoneUK trying to do a trade in for my old phone is a nightmare and now have to wait to re do it as you think my phone is damaged and there isn’t a single ounce of damage to it
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.
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Eren ÖZTÜRK
(@erenozturk81) reported
from
Solihull, England
Woken up to another ridiculous day. Thanks to @VodafoneUK @VodafoneGroup your service is absolutely disaster.
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Naomi Wellings
(@recordernaomi) reported
from
Solihull, England
@VodafoneUK I’m trying to add an additional line to my account but your website checkout isn’t working (and hasn’t been for several days). Call centre staff can’t help and just tell me to ‘try tomorrow’. Shall I go elsewhere or can someone sort this?
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Mairead 🇬🇧
(@RayMairead) reported
from
Birmingham, England
@VodafoneUK all myself, husband an 3 kids on voda, I'm in hospital for 3-5 days, do you do any deals or free same network calls for loyal customers like say 02 do (or did when I was with them for over 15 years? Just don't want my phone to run dry after a few days? Thank you x
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Rik Freeman Photographer
(@rickfr01) reported
from
Dudley, England
@HJMovingFarAway @CostaCoffee @VodafoneUK That's why I went to the shop. Online & also online chat was crap. Told the guy what I wanted, if not I would nip upstairs to EE who could give me just that. No problem in fact I got more than I expected & saved a few quid in the process. I did not expect that. 👍😎
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Mikey Goodwin (he/him)
(@officialmikeyg1) reported
from
Solihull, England
Apparently @VodafoneUK is down is it? #Vodafone #Vodafonedown
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Kelly Glenn 🦋
(@Kellyvic3) reported
from
West Bromwich, England
@VodafoneUK I can't log on to my app, which says technical issues..... I need to check my data......
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Wilson
(@jonnypwilson) reported
Just got off the phone with a @VodafoneUK customer service rep after my phone died an untimely death this morning. Not sure what her name was, but it was the best customer service I've ever experienced. Friendly, jolly, helpful, with no sneaky agenda or annoying sales pitches.
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Jenny Isaac
(@Jenny_Potential) reported
@VodafoneUK if you are considering joining don't.... A good price but the most awful customer service. Unfortunately covid meant I had to move house - gave full notice but still being billed and chased for money despite calls and emails showing I've ended my contract.
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hang-out/sidmouth
(@hangoutsidmouth) reported
@VodafoneUK after weeks of trying to resolve an account mistake on your part (charging me £70 for a £8 plan) I have had no response despite me spending 4 hours on live chat and three hours on phone, so I am now going to cancel my direct debit so you don’t take the money .
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Martin Hinshelwood 🏴 🇪🇺 🇲🇽
(@MrHinsh) reported
@VodafoneUK Well thats totally usless! This is not a txt or email. And I always check URL's. This is a phone call on your network from a disreputable and technically illegal soruce. Go fix it.
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VooV
(@voovgaming) reported
@VodafoneUK Get back to my DM ASAP, very unhappy with your service and support #Vodafone
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Jenna1987
(@Jenna19873) reported
@VodafoneUK is there an issue? I can't make outgoing calls from my personal mobile or my work mobile. I am based in West London.
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Rob Douglas-Reeves
(@RobReevo) reported
@VodafoneUK your broadband service and customer service is dreadful. Selling people a ‘speed’ without knowing what the Openreach capacity is seems a fraud. Telling customers there is a fault but we have no info on the alleged fault (there isn’t one) gets boring. Poor
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Jenny Isaac
(@Jenny_Potential) reported
now been queuing for 41 minutes to respond to @VodafoneUK who are chasing me to pay a bill I gave notice on almost 2 months ago. don't join - their customer service has been consistently awful with little support to those businesses affected by Covid.
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Ryan
(@topfirstaider) reported
So @VodafoneUK how do I become eligible for #vodaphonetreats been a loyal customer for years!
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hang-out/sidmouth
(@hangoutsidmouth) reported
@VodafoneUK I have now done this but unless resolved today I will cancel the direct debit