Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 01/20/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Brownhills, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomWolverhampton Phone
United KingdomWolverhampton Wi-fi
United KingdomBrownhills Internet

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • CraigHud220669 Craig Hudson (@CraigHud220669) reported from Solihull, England

    @VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

  • fleur_charms Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, England

    Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • BigBraLady Karen Tomalin (@BigBraLady) reported from Dudley, England

    So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

  • NoEllis82 Andrew Smith (@NoEllis82) reported from Birmingham, England

    Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • Rehune Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • Ash_470 Ash❗️ (@Ash_470) reported from Birmingham, England

    Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

  • Annaba250784 Anna (@Annaba250784) reported from Birmingham, England

    @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

  • aforknall AForknall (@aforknall) reported from Birmingham, England

    @danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

  • shonamate Shona Duffus (@shonamate) reported from West Bromwich, England

    @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

  • Rehune Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

  • Connaghty Stephen (@Connaghty) reported from Birmingham, England

    @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

  • blueghostuk Michael Pritchard (@blueghostuk) reported from Birmingham, England

    @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RuthieBrucie Ruth Waddington (@RuthieBrucie) reported

    @VodafoneUK most abysmal customer service, ever. You remind me to upgrade; I attempt to upgrade; your system says no & your upgrade team aren’t allowed to make outbound calls to resolve. Add to that an unauthorised change to my payment details. 0/10, complaint pending.

  • abs_inthefairy Kathy 💙 (@abs_inthefairy) reported

    @VodafoneUK been without Internet connection since 3:50pm. Called customer services but really bad line and had trouble hearing what was being said. Briefly came on for about half an hour earlier this evening but out again now since 8pm

  • QueerStammer Sir Queer Stammer 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇩🇪🇨🇳🎸 (@QueerStammer) reported

    @VodafoneUK My Broadband is DOWN AGAIN!!!! Seems to be once a month that my Broadband takes a dive for a day or 2. Any chance you might stop doing this to me & other customers in Northant's please?

  • MissVickie_x Vickie Loveridge (@MissVickie_x) reported

    @VodafoneUK Iv been speaking to someone online for over an hour and the resolution is me terminating my contract.

  • avob6449 Anthony O'Brien (@avob6449) reported

    @VodafoneUK just had my broadband cancelled, 2nd time by the way, 3 days before activation because “there is no room in the cabinet” really bad service from you guys ! Even had the box delivered today too. Cancelled @Sky on the say you were going to provide me. Really poor

  • KimTaylorDuncan Kim Taylor-Duncan (@KimTaylorDuncan) reported

    @NickNairn @chefpaulrankin @VodafoneUK We all on Three....no issues!

  • Jane25422141 Jane (@Jane25422141) reported

    @VodafoneUK As nobody is prepared to help me all I can assume is that you’re expecting me to run a huge bill

  • michaeljw_97 Michael Williamson (@michaeljw_97) reported

    @VodafoneUK Ok. Thank-you very much for your help. I had a feeling it was just me being impatient but wanted to make sure.

  • Bharat00072015 Bharat (@Bharat00072015) reported

    @VodafoneUK your India partner is blunt, pathetic, worst in terms of services, even shameless after complianing to Govt of India @AUThackeray @OfficeofUT please do something and tell your India partners to improve, these people don't even have Twitter account to register complain

  • DoddstersDad Garry Dodd (@DoddstersDad) reported

    @NickNairn @chefpaulrankin @VodafoneUK Have you got your router near to anything electrical like a fridge it can cause a problem? Speak to company called broadband buyer very helpful people👍