1. Home
  2. Companies
  3. Vodafone
  4. Smethwick, England
Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Walsall, Birmingham, Tamworth, Halesowen, and Bromsgrove.

CityProblem TypeReport Time
Walsall Internet 23 hours ago
Birmingham E-mail 4 days ago
Birmingham Phone 5 days ago
Birmingham Internet 13 days ago
Tamworth Internet 13 days ago
Birmingham Phone 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Ste_Moseley
    Ste Moseley (@Ste_Moseley) reported from Willenhall, England

    @VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv

  • AtheneSecure
    Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • SindySkpal
    Sindy (@SindySkpal) reported from Wolverhampton, England

    @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter

  • Shaunjenks
    Shaun Jenks 📸📱 (@Shaunjenks) reported from Birmingham, England

    So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

  • kford_red
    Sunny (@kford_red) reported from Wolverhampton, England

    Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

  • dannybwhittle
    Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • thetrees80
    thetrees (@thetrees80) reported from Birmingham, England

    Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

  • VapingVillan
    G 🦁🦁 (@VapingVillan) reported from Bromsgrove, England

    @VodafoneUK’s internet is abysmal today was slow yesterday as well

  • SindySkpal
    Sindy (@SindySkpal) reported from Walsall Wood, England

    @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

  • VapingVillan
    G 🦁🦁 (@VapingVillan) reported from Bromsgrove, England

    @VodafoneUK Data is slow

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • ADaveWard
    David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

  • agdickinson
    Andrew Dickinson (@agdickinson) reported from Solihull, England

    @markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying

  • field133
    daniel (@field133) reported from Dudley, England

    @VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

  • NeilNeilatkins1
    Neil Atkins (@NeilNeilatkins1) reported from Halesowen, England

    Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • simeds
    simon medley (@simeds) reported

    Customer service @VodafoneUK has left me exasperated and angry- you need to sort your systems out. Being told I 'd have to phone again tomorrow to make a complaint sucks- i've already wasted enough of my time- why should I waste more

  • bigwows
    The Marvellous Muttdini 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰💜🤍💚 (@bigwows) reported

    Hey @VodafoneUK I just put thru a SIM only renewal and got a web order number but logging in to the app it’s still showing the old plan details and saying I can upgrade! Should I do it again or is your system just slow and I should check it out later?

  • old_style_tory
    An old style conservative (@old_style_tory) reported

    @TristanHopper5 @VodafoneUK Vodafone are truly awful. Most mobile companies are poor but Vodafone has it down to an art form. I’m sorry that you are with them. I can only offer my sympathy.

  • krackenDF
    krackenDF (@krackenDF) reported

    @VodafoneUK Your crappy Vodafone app keeps crashing , it's terrible

  • Rymassssss
    Pain 1993 (@Rymassssss) reported

    @VodafoneUK fix your WiFi man

  • wanjirukarra
    wanjiru karanja • ruthy (@wanjirukarra) reported

    @VodafoneUK I mean pausing service. Not just data. If this can’t be done lmk. Because I’ll be gone for two weeks and don’t wish to pay for my phone bill when I won’t have used it.

  • CrisisManUK
    Crisis-command (@CrisisManUK) reported

    @VodafoneUK Hi ordered a S21 Ultra 5G 10 days ago with advised delivery of 1-2 Weeks assured it would be within that time. Still no phone and received a msg saying next update in another 10 days. Disappointed.why mislead customers?? Cust services can't help.

  • old_style_tory
    An old style conservative (@old_style_tory) reported

    @ShaunMa69762058 @VodafoneUK Did you notice Shaun that Vodafone didn’t actually give a damn concerning your question/issue. Typical Vodafone. Only thing they excel at is collecting the direct debit.

  • Johan7480206819
    Johan74 (@Johan7480206819) reported

    @VodafoneUK Hi, my broadband is down in the NP11 area. Can you advise when it will be back up as this is the 2nd time in a matter of weeks. Thanks

  • JoJoNewman
    JoJo Newman (@JoJoNewman) reported

    2 @VodafoneUK in a rural area and pay £50 for the same contract by to have - at most - 2 bars of 4G if I’m lucky every 400m. You keep saying that you’re the service provider for rural Britain but you’re not. You’re an absolute joke.