Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 12/05/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Bromsgrove, Walsall, Oldbury, Bilston, Solihull and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • NeilNeilatkins1 Neil Atkins (@NeilNeilatkins1) reported from Halesowen, England

    Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

  • RusSmith0907 Rus (@RusSmith0907) reported from Dudley, England

    @VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • kford_red Sunny (@kford_red) reported from Wolverhampton, England

    Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • Phil_dodd Phil Dodd (@Phil_dodd) reported from Walsall Wood, England

    Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • W39Darren Darren Wilkinson (@W39Darren) reported from Walsall Wood, England

    @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

  • VapingVillan G 🦁🦁 (@VapingVillan) reported from Bromsgrove, England

    @VodafoneUK’s internet is abysmal today was slow yesterday as well

  • VapingVillan G 🦁🦁 (@VapingVillan) reported from Bromsgrove, England

    @VodafoneUK Data is slow

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • agdickinson Andrew Dickinson (@agdickinson) reported from Solihull, England

    @markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Birmingham, England

    So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

  • kerry_mason Kerry Mason (@kerry_mason) reported from Birmingham, England

    @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

  • thetrees80 thetrees (@thetrees80) reported from Birmingham, England

    Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

  • AmyBarnes_xo Doll (@AmyBarnes_xo) reported from Birmingham, England

    Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

  • TomG1875 Tom Geraghty (@TomG1875) reported from Solihull, England

    @VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Username_Arco Arco (@Username_Arco) reported

    @VodafoneUK spent 8 hours on the phone with a support agent 2 months ago who promised me a refund. Still waiting and you've charged me again for a phone contract I don't have with you. Any chance you can sort this out without me spending another 2 hours on the phone with someone

  • DanKeane1988 Daniel Keane 🇺🇦 (@DanKeane1988) reported

    @VodafoneUK @JustEatUK I love ordering a takeaway especially when I’m not working out on Saturdays and I don’t have to get to my house #VeryMeRewards

  • lisacoia Lisa Coia (@lisacoia) reported

    @VodafoneUK my connection has been down in Lewes, BN7 for over an hour.. any update?

  • mischiefworker Sara Betsworth (@mischiefworker) reported

    @VodafoneUK Tried the reboot as suggested. Internet is showing as a flashing red light. Phone is not working.

  • ChoonageUk david choonage (@ChoonageUk) reported

    @VodafoneUK No, because since December 2nd your network has been down, all because of the stupidity of your planning team, like idiots you take down a mast before putting up a new one, what a joke you've become

  • Tracy_H84 Tracy Hannaghan (@Tracy_H84) reported

    @VodafoneUK Constant issues with my router not connecting to the internet, several calls and online chats and still having the same issues-last two times being told my router has been updated and to turn off then on!! Still not working

  • EmmaCar29734295 Emma Carney (@EmmaCar29734295) reported

    @VodafoneUK Wow on a chat for two hours now with no resolution! This is following a trip to store and a call…. @Ofcom @VodafoneUK are really doing the worst job for customer service I have ever experienced!

  • Username_Arco Arco (@Username_Arco) reported

    @VodafoneUK Tried this and was told I needed my account number which I don't have and have just spent another hour and a half on the phone and the issue still not resolved and now I'm being told I'm going to have to wait 2 weeks. Terrible service

  • jittythekyd Jag (@jittythekyd) reported

    @VodafoneUK wifi was down since yesterday morning,spent over 5 hours on the phone to 3 different WiFi Xperts missed the world cup final 2get absolutely no where. Poor considering,I have your top broadband package with guaranteed help.Hardware & software on ure router is terrible

  • FinniganSimon Simon F (@FinniganSimon) reported

    Ok now @VodafoneUK I’ve really had enough of your rubbish. It was bad enough that you couldn’t install my broadband until 22nd December when I moved. Now you’re saying 12th January as you cancelled the order!! Wtaf.