Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 12/30/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall, Bilston and Solihull.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Annaba250784 Anna (@Annaba250784) reported from Birmingham, England

    @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

  • Ash_470 Ash❗️ (@Ash_470) reported from Birmingham, England

    Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

  • NoEllis82 Andrew Smith (@NoEllis82) reported from Birmingham, England

    Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • CraigHud220669 Craig Hudson (@CraigHud220669) reported from Solihull, England

    @VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • BigBraLady Karen Tomalin (@BigBraLady) reported from Dudley, England

    So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

  • blueghostuk Michael Pritchard (@blueghostuk) reported from Birmingham, England

    @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

  • millerandmore Hannah Miller (@millerandmore) reported from Birmingham, England

    Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • Rehune Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

  • fleur_charms Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, England

    Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

  • Connaghty Stephen (@Connaghty) reported from Birmingham, England

    @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

  • Rehune Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

  • shonamate Shona Duffus (@shonamate) reported from West Bromwich, England

    @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

  • aforknall AForknall (@aforknall) reported from Birmingham, England

    @danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • John__Northants No one you'll want to know. (@John__Northants) reported

    @VodafoneUK Why would I wait for a call back from someone who can't even answer a simple question. So far I'm not impressed. Maybe the network is ok but so far service isn't.

  • Chelz65 💜Chelle💛 #Kernow〓〓 (@Chelz65) reported

    Sisters broadband not working, been on hold waiting to speak to a @VodafoneUK advisor for over half an hour now. Sick of your crap music and sick of hearing we are sorry. If you were truly sorry you'd employ more staff!!!

  • Calibraturbo Juli Anderson (@Calibraturbo) reported

    @VodafoneUK @wolfspirit64 How about you give me a simple update on when we might see service again in AB54 7RW, my 74 year old father relys on his mobile for medical reasons and nobody can give me a straight answer, instead I get links that can't be used when you have no service.

  • paulbanks202 paul banks 💙 (@paulbanks202) reported

    @VodafoneUK I already did this yesterday and was told to go into a store for a quote. I've been a customer over 20 years . I've had enough of you guys , I'm going to buy out the contract in a few months and leave

  • BallMozzy MFB (@BallMozzy) reported

    @VodafoneUK .@VodafoneUK has 4g been down all day?? What is happening !!! Phone hasn’t worked all day

  • jome1976 Jo Coggins (@jome1976) reported

    @VodafoneUK I am appalled at your lack of customer service. I have had an ongoing billing issue for over 12 months. I have been promised on numerous occasions it would be sorted. I have been promised numerous call backs, yet still today I am stuck on live chat going through it

  • amiebroth amie broth (@amiebroth) reported

    @VodafoneUK my WiFi is down so called for assistance after trying to resolve it over the phone which couldn't work due to not getting any mobile date connection from yourselves hes given me unlimited data untill the issue is fixed which he knows im unable to use.

  • cjanehearn Jane Hearn (@cjanehearn) reported

    @VodafoneUK what a shambles, I have now spent over an hour and a half trying to order a phone both online and over the phone and have given up. Your customer service is a disgrace.

  • tillymeehann Tills (@tillymeehann) reported

    @VodafoneUK Hi please can someone help me. I have paid my bill and it has left my account but on the website it still says I haven't paid it :/

  • wolfspirit64 Wolfspirit64 (Mac an Tòisich) 🙏🕉 (@wolfspirit64) reported

    @VodafoneUK @Calibraturbo Not very competent at this customer service lark are you Vodafone?. No Service = No signal = No Notifications due to having "No Signal", simples really. Has the penny dropped yet?. You were just as dire when you wrongly disconnected my service recently. 👎👎