Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Oldbury, Wolverhampton and Brownhills.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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Ian Baird
(@ibaird73) reported
from
Aldridge, England
@VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times
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ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ
(@safeabz) reported
from
Dudley, England
@VodafoneUK Very slow internet around my area
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B'
(@s_badruddin) reported
from
Birmingham, England
@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃
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Lee Anthony
(@Holland4La) reported
from
Dudley, England
@VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!
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Dr Jonathan Cox
(@DrJonathanCox) reported
from
Birmingham, England
Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness
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Jamie F'N Hand
(@JamieHand101) reported
from
Birmingham, England
Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Michelle Webb
(@gretna02) reported
from
Aldridge, England
After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@VodafoneUK Still down in Birmingham
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Lee Anthony
(@Holland4La) reported
from
Dudley, England
@Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.
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Rebecca Taylor
(@BeckyLongArms) reported
from
Cofton Hackett, England
@VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.
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Charan Aulakh
(@Charan_Aulakh) reported
from
Walsall Wood, England
@VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
@VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
During this period of time i can say that the service of @VodafoneUK is very unreliable!!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Adamson
(@Anorak_East) reported
@shanejill1 @VodafoneUK Internet has returned! 21 hours and 50 minutes outage…
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🎮Airlessmean 🎮
(@Airlessmean) reported
@VodafoneUK Well you should investigate it more as many hikers and campers would like a decent signal out in the peaks incase of emergency etc and you can't provide anything .... so then your failing on it... please sort out the signals in peak district 🙏
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Kieran Maloney
(@KieranMaloney10) reported
@VodafoneUK Why are you not communicating through a central location or updating your customer proactively, why do we have to chase for an update! surely a service update on your website would help keep customers informed…
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Kieran Maloney
(@KieranMaloney10) reported
@VodafoneUK It’s been down over 24hrs at Xmas…..
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Jo
(@Josephi55085002) reported
@VodafoneUK engineer due Wednesday gone, booked day off work, nobody came, no contact, went on Twitter, told it had been cancelled, I didn’t cancel it, went to store, account was still live, was told had to cancel, wait 24 hours, apply again, terrible customer service
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jay
(@JayHayon66) reported
@VodafoneUK @mz_jem Stock answer you have given to everyone, absolute joke. What is the issue, why are so many customers affected and why aren't you being honest. Absolute disrespect for your customers Richie #Vodafonedown #vodafone
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Neal Rankin
(@saltyswans) reported
Truly dreadful customer service from @VodafoneUK this week. Phone and broadband activation scheduled for Tuesday 13th, despite “on line chat” every day with advisers and unlimited apologies it took 36hrs to get internet back and I am still without a landline.
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💗
(@lovemyqsx) reported
@VodafoneUK absolutely disgusted with the telephone service, on hold for 1 hr 30 mins to be cut off... now on hold again 1 hr 16 mins no one is bothering to answer! 30 day notice going in as soon as I get through. I will take my custom elsewhere!
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Kelsey J.R.P. Byers
(@plantpollinator) reported
@VodafoneUK - do you know when home broadband service will be restored in Norwich (NR4)? It's been 22 hours since it went down and I've missed several important work meetings as well as used up half of my phone's data plan attending one I couldn't reschedule. This is not good!
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_
(@randominit717) reported
@VodafoneUK what areas are down. I need internet ASAP for work. What is going on