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Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Vodafone

Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Tamworth, Halesowen, Bromsgrove, and West Bromwich.

CityProblem TypeReport Time
Birmingham Internet 5 days ago
Tamworth Internet 5 days ago
Birmingham Phone 6 days ago
Birmingham Wi-fi 9 days ago
Halesowen Internet 10 days ago
Birmingham Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • fleur_charms
    Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, England

    Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • CraigHud220669
    Craig Hudson (@CraigHud220669) reported from Solihull, England

    @VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

  • Rehune
    Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

  • Ash_470
    Ash❗️ (@Ash_470) reported from Birmingham, England

    Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

  • BigBraLady
    Karen Tomalin (@BigBraLady) reported from Dudley, England

    So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • NoEllis82
    Andrew Smith (@NoEllis82) reported from Birmingham, England

    Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

  • s_badruddin
    B' (@s_badruddin) reported from Birmingham, England

    Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

  • blueghostuk
    Michael Pritchard (@blueghostuk) reported from Birmingham, England

    @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • aforknall
    AForknall (@aforknall) reported from Birmingham, England

    @danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

  • Rehune
    Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

  • Connaghty
    Stephen (@Connaghty) reported from Birmingham, England

    @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

  • Sammiebutler88
    Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

  • Brumdad30
    Rudi Feix (@Brumdad30) reported from Birmingham, England

    @financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

  • shonamate
    Shona Duffus (@shonamate) reported from West Bromwich, England

    @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

  • sldf26
    Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

  • Annaba250784
    Anna (@Annaba250784) reported from Birmingham, England

    @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MeBigMouth
    My Big Mouth (@MeBigMouth) reported

    @HexyBastard @VodafoneUK The 8 followers faceless account pointed out some facts and that makes me look stupid. Meeeeeh. So let's rag on him for his 8 followers because I can't counterpoint because I get charged what I agreed. Get an interest free credit card. Buy a phone sim free and get a good SIM deal

  • sam_scarr_
    Sam Scarr (@sam_scarr_) reported

    @VodafoneUK been messaging me every ******* day about my bill. Now ready to pay it. but your website is down. Absolutely shocking network. No wonder you’re on your arse. Didn’t have this with EE. Thank god i got a sim only. Your network is so so shite.

  • rudazkrakowa
    Anna Maciukiewicz (@rudazkrakowa) reported

    @VodafoneUK getting broadband with you is a JOKE. Engineer was supposed to be out here on the 7th (!!!!!!) of March to activate the service. JUST DIDN’T BOTHER TO SHOW UP - no call, nothing. Re-arranged for today - NO ONE SHOWED UP AGAIN. This is GARBAGE customer service!!!!

  • gadget112
    nik (@gadget112) reported

    @VodafoneUK reliable and poor customer service

  • daveri71
    Dave Richardson (@daveri71) reported

    @VodafoneUK I’ve been waiting for a response from one of your social media staff via DM for 24 minutes now. I had a ‘hello how can I help’ but I’ve now been ignored … what on earth is going on?

  • sam_scarr_
    Sam Scarr (@sam_scarr_) reported

    @VodafoneUK Your company is an absolute **** show. I left EE for a better service but my god you’re absolutely shite.

  • john7stimley
    paul mcnamara (@john7stimley) reported

    @VodafoneUK plans increasing by 9.3% disguised as two small increases in their customer emails...... thanks Vodafone!

  • daveri71
    Dave Richardson (@daveri71) reported

    @VodafoneUK will you PLEASE answer your support phones, I can’t make or receive calls or texts and I urgently need this resolved!

  • vincenjohnson
    Vince Johnson (@vincenjohnson) reported

    @VodafoneUK I’ve been sim swapped can you help

  • Steve33771935
    Steve (@Steve33771935) reported

    @VodafoneUK no internet for 11weeks over 20 hour on the phone to advisers and 3 openreach engineers still not sorted really bad service