Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Willenhall, Bromsgrove, Walsall, Oldbury, Bilston, Solihull and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Phone | |
| Willenhall |
Phone | |
| Willenhall |
Phone |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Rus
(@RusSmith0907) reported
from
Dudley, England
@VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Daisy Giuliano
(@DAISYgiu) reported
Hi @VodafoneUK we’ve moved my 95yr Grandma’s internet & phone to you & the switch is meant to be today. She’s currently without a working phone line & you’ve told us it might ‘take up to 2 days’. Her emergency fall care line needs the line & she’s v.dependent on the phone.
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Fletch
(@Fletch61142421) reported
@tereszczuk @VodafoneUK Never won owt. Pop a balloon and it’s always ‘better luck next time’ 🤦🏻
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Sharon
(@Sharon80788546) reported
from
Gosport, England
@VodafoneUK Like everyone else you asked me to pvt message you with details so looks like addressing issue then ignore me !!!
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Joshua
(@NeonNoon93) reported
@VodafoneUK Hey, I've been getting Scam Robocalls from a specific block of numbers which seem to belong to your network. I have reported them to the ICO, but I assume you guys would be faster at shutting then down? I can DM you the numbers if you want, there's been 6 so far.
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💝💝💝AMANDA J TANNER 💝💝💝
(@Manda78tanner) reported
@VodafoneUK morning, i am a cuurent vodafone customer, your monthly sim only plans can they be activated without changing my sim card? Reason i ask as im stuck outside the uk due to covid and use loads of data each month. So need a plan with unlimited data.
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Daisy Giuliano
(@DAISYgiu) reported
Why can’t you give us a more accurate time @VodafoneUK and recognise that she is vulnerable & needs more support. She’s currently very upset & worried. I’m shocked as to how inaccessible your service is & that you have no mechanisms to offer support to those who need it
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Alice Van Hoorn
(@Alice_Vh) reported
@VodafoneUK same - we don’t have internet anymore since 45 mins now. Can we get some help please?
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Peter Bennett
(@peter_bennett) reported
Arrange a callback with Vodafone whereby the agent waits for you to answer then simply hangs up, thus ensuring that they’ve lived up to their end of the transaction by ‘technically’ calling you back. More sterling customer service from @VodafoneUK
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alisdair venn
(@alisdairv) reported
@VodafoneUK I’m getting mobile broadband pings to 8.8.8.8 between 5000-15000ms in CA5. Browsing unusable. Router hasn’t moved. Any problems in north Cumbria to be aware of?
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DonnaBudd
(@donnabudd77) reported
@VodafoneUK why is impossible to speak to anyone about problems? Tobi is useless and live chat not available........brilliant - Not!!