1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Vodafone
  6. ❯
  7. Smethwick
Vodafone

Vodafone outages and service status in Smethwick, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent Vodafone outage reports came from the following cities: Birmingham, and Tamworth.

CityProblem TypeReport Time
Birmingham Internet 9 days ago
Birmingham Wi-fi 28 days ago
Birmingham Internet 1 month ago
Tamworth Internet 1 month ago
Birmingham Internet 2 months ago
Birmingham Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • RusSmith0907
    Rus (@RusSmith0907) reported from Dudley, England

    @VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold

  • BigBraLady
    Karen Tomalin (@BigBraLady) reported from Dudley, England

    So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

  • badlydrawnkel
    Kelbel (@badlydrawnkel) reported from Dudley, England

    @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

  • ryaneaton93
    Ryan Eaton (@ryaneaton93) reported from Birmingham, England

    £2 a day to use your phone abroad?! ******* is this 2008? @VodafoneUK

  • recordernaomi
    Naomi Wellings (@recordernaomi) reported from Solihull, England

    @VodafoneUK Your sales team were unable to help me yesterday - what has changed today?

  • NewberyD
    Daniel Newbery (@NewberyD) reported from Water Orton, England

    @VodafoneUK We have been without broadband from you for 10days now. We have had very little support and whenever we contact customer service they do not provide any assistance.

  • castelloa_
    AC 🎄 (@castelloa_) reported from Solihull, England

    Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵

  • hzlrbbt
    normal chris (@hzlrbbt) reported from Birmingham, England

    today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴

  • Annaba250784
    Anna (@Annaba250784) reported from Birmingham, England

    @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

  • sldf26
    Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

  • sporty169
    Louise Haydon (@sporty169) reported from Birmingham, England

    @VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?

  • BeckyLongArms
    Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England

    @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

  • licklemouse
    Stuart Cockerill (@licklemouse) reported from Birmingham, England

    @VodafoneUK yet another price increase 2nd on the contract I’m on and yet I live just outside of Birmingham and still can’t get a proper signal when I’m at work just trying to make a call or use the internet is a no go awful customer service yet again

  • PhatSuppliUK
    PhatSuppliUK (@PhatSuppliUK) reported from Wolverhampton, England

    Oh ffs how are @VodafoneUK so bad!!! Just answer the phone and help me put my number on my new SIM!!!!

  • MutliRaceMan
    Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.

  • LaurenceAdams_
    Laurence Adams (@LaurenceAdams_) reported from Hampton in Arden, England

    @VodafoneUK hi, I really need to speak to someone please. Broadband not working for 2 days.

  • Goravbhardwaj
    Gorav Bhardwaj (@Goravbhardwaj) reported from Willenhall, England

    So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

  • hawk2022
    carl hawkins (@hawk2022) reported from Wednesfield, England

    @VodafoneUK I would but not good at spelling so need someone to help with a phone call please

  • s_badruddin
    B' (@s_badruddin) reported from Birmingham, England

    @VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

  • robbiederby
    Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Matts_Tweeting
    Matt🦻 (@Matts_Tweeting) reported

    terrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile

  • vij5470
    Vijay A (@vij5470) reported

    @VodafoneUK does anyone in Vodafone care that they leave elderly customers without a phone? If anyone is thinking of using Vodafone - think twice as after they have you signed up, customer care is very different!!

  • NeedMoreCourage
    Lacking Courage (@NeedMoreCourage) reported

    @MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!

  • alicecousins92
    Alice Cousins (@alicecousins92) reported

    omfg @VodafoneUK i am having nothing but issues with your broadband planning team, being over charged againnnnn

  • gxorgxxx
    GXORGXX (@gxorgxxx) reported

    @VodafoneUK 4 failed contract orders in 4 days, endless broken callback promises, & zero help. As a vulnerable customer, being left with offline home security cameras for a week is a massive safety issue. I need an urgent response to raise an official complaint. DM me.

  • 1983_edward
    Ed (@1983_edward) reported

    @VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.

  • search_andrew
    Andrew Search (@search_andrew) reported

    Never give @VodafoneUK your business. I moved to Lebara who offer better value on the same network. Not my beef. My beef is that when chasing money they owed me at the end of the contract, their CA told me they don’t pay money back unless they are chased! Shocking behaviour.😡😡

  • GrahamHarr7672
    Graham Harriss (@GrahamHarr7672) reported

    @VodafoneUK We are getting nowhere with this at the moment my mum has tried FIVE times to top up her phone yesterday and five outstanding payments to vista Vodafone are outstanding and approved by her bank for you to take.We are getting nowhere when we phone up can you help

  • sophqc
    Sophie QuintonCarter (@sophqc) reported

    @AJRAllModCons @VodafoneUK Same thing happened to me. Twice. Using their online complaint form triggered a very fast response after multiple phone calls achieved nothing.

  • CllrPOsborne
    Cllr Peter Osborne (Pot Hole Pete) (@CllrPOsborne) reported

    @VodafoneUK what a dreadful company, never have I had such poor customer service. Absolutely disgusting! A company of bully’s. @VodafoneUK you should be very very ashamed. See you in court, I will not let this rest