Vodafone Outage Report in Smethwick, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Tamworth, Halesowen, Bromsgrove, West Bromwich and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Tamworth |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Halesowen |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bigolslabomeat
(@bigolslabomeat) reported
And after wasting my time sending over all the details via DM, they also can't help me. What a shambles of a company @VodafoneUK are. The simplest request turned into a farce by awful internal policies and systems.
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Amar Ali
(@AmarKarim) reported
@VodafoneUK I have called your company 4 times in January, 3 times in April and 5 times in the last week and I have gotten nowhere. I need my issues resolving NOW! Your company is disgusting and stressful @MoneyTelegraph
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Johan Temmink
(@TemminkJohan) reported
@Sparky_tarpi @SmileySibs @VodafoneUK I ended up going to Sky Broadband after trying to upgrade my Vodafone package to no avail. Spanish Inquisition question from customer services! They made things very difficult. Ended up leaving them!
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Johan Temmink
(@TemminkJohan) reported
@VodafoneUK I wanted to upgrade after contract expired at 24 months,I provided all the details needed to do so and so on.I wanted to increase to 150mb/sec speeds. It was like the Spanish Inquisition. I got no satisfaction from customer services! Went to Sky broadband 150mb/s instead.
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WSO Logan
(@WSOLogan) reported
@VodafoneUK I had the same issue in Las Vegas last month.
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Nicholas
(@noseynicky) reported
@VodafoneUK Shocking service provided by yourselves. I’m in Canada and not able to use my phone, only when connected to wifi. Your agent says my account is fine and it should work. Oh, and you’re charging me £6 per day to NOT be able to use my phone. Thanks for that.
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JCB
(@torresredno9) reported
Yes @VodafoneUK internet is so slow, it would be faster to drive to the Google headquarters and ask them **** in person
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Matt
(@MattJKelly4) reported
@VodafoneUK You already have all the info Davo. Just look at everyone you’ve sent that mail to, figure out the outage and knock it off all the bills as you haven’t provided the agreed service. Do the right thing for your customers mate.
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Scott Moore
(@scoty_moore) reported
My @VodafoneUK broadband is an absolute joke …. Since installation keeps dropping out and getting worse….can’t watch a film or work without disconnection every 5 mins….I have raised with Vodafone twice….how poor a service does it need to be until my contract is void?
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Gary Clarkson
(@GaryMClarkson) reported
@VodafoneUK In my experience over the last 12 months your 3 & 4G network is anything but reliable. Constant problems with disconnecting, poor quality calls & no service.