Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 11/21/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Bilston, Solihull, Walsall, Smethwick and Wolverhampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Phone
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich Internet

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • fleur_charms Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, England

    Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

  • Rehune Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

  • CraigHud220669 Craig Hudson (@CraigHud220669) reported from Solihull, England

    @VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

  • shonamate Shona Duffus (@shonamate) reported from West Bromwich, England

    @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

  • Annaba250784 Anna (@Annaba250784) reported from Birmingham, England

    @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

  • Connaghty Stephen (@Connaghty) reported from Birmingham, England

    @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

  • millerandmore Hannah Miller (@millerandmore) reported from Birmingham, England

    Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

  • BigBraLady Karen Tomalin (@BigBraLady) reported from Dudley, England

    So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

  • NoEllis82 Andrew Smith (@NoEllis82) reported from Birmingham, England

    Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

  • Rehune Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

  • blueghostuk Michael Pritchard (@blueghostuk) reported from Birmingham, England

    @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

  • Ash_470 Ash❗️ (@Ash_470) reported from Birmingham, England

    Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

  • castelloa_ AC 🎄 (@castelloa_) reported from Solihull, England

    Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • donna_birrell Donna Birrell (@donna_birrell) reported

    @VodafoneUK Congratulations, however I have now bern unable to work for two days as my Broadband has stopped working completely. I’ve just been told again it will be another 24-48 hours to look into it and then maybe a site visit. Please help! I need to get back to work asap 😐

  • NUFCLC LC (@NUFCLC) reported

    @callummnufc @VodafoneUK It gets a lot better mate. Told me they’d never once told me I was due a refund when in reality I spend two hours on the phone to a woman promising once the weekend was over it would be back in my bank. Told me she’d left - for her to answer the phone today.

  • wondermouse Mark Phillips (@wondermouse) reported

    Dear @VodafoneUK after screwing up my account last December and overcharging me by £28 on every bill since, you've now ballsed up my @SpotifyUK as well. I can't log on to Spotify as it says I don't have an active account, but I can't register as my email already exists. HELP.

  • chri5wood chris wood (@chri5wood) reported

    @VodafoneUK Nope, you had 30 mins of my time on chat yesterday… I’ll be calling you today to cancel the contract if it’s poor again when I get home

  • donna_birrell Donna Birrell (@donna_birrell) reported

    @VodafoneUK Thank you, I tried the Broadband Service Test yesterday but no joy. Can I email you my account details??

  • chrisfridge180 Chris Maguire (@chrisfridge180) reported

    @VodafoneUK I have a question about the discount on my SIMO deal but Tobi is less than useless. Can I get someone on DMs to help?

  • stubamos Stu Amos (@stubamos) reported

    @NUFCLC @VodafoneUK So it mate. Got into a world of **** with them a few years back due to one missed payment and ended up in nearly £900 in debt. It was even worse when I tried arranging a payment!!!

  • refcarl Carl Berry (@refcarl) reported

    @VodafoneUK need to do a lot of work with your customer service teams, not very accommodating or sympathetic with loyal customers, general attitude of oh well never mind. #customerexperience @O2 may have been a better option

  • bronwyn_1881 Bronwyn (@bronwyn_1881) reported

    @NUFCLC @VodafoneUK They’re SO bad just had a similar experience with them

  • NobbyTrumpet Nobby's trumpet (@NobbyTrumpet) reported

    @NUFCLC @stubamos @VodafoneUK Have you thought about walking into one of their stores and speaking to them there in front of potential customers? That sometimes works. I've heard nothing positive about Vodafones customer service