Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 11/26/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Walsall, Oldbury, Birmingham, West Bromwich, Bilston, Solihull and Smethwick.

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City Problem Type Report Time
United KingdomWalsall Internet
United KingdomOldbury Phone
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • robbiederby Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • JamieHand101 Jamie F'N Hand (@JamieHand101) reported from Birmingham, England

    Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

  • Goravbhardwaj Gorav Bhardwaj (@Goravbhardwaj) reported from Willenhall, England

    So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    @VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    @VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

  • Charan_Aulakh Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England

    @VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • ramRAMir Ram 🐏 (@ramRAMir) reported from Birmingham, England

    During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

  • ramRAMir Ram 🐏 (@ramRAMir) reported from Birmingham, England

    @VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @VodafoneUK Still down in Birmingham

  • ibaird73 Ian Baird (@ibaird73) reported from Aldridge, England

    @VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times

  • dazbaggie81 Daz Breckell (@dazbaggie81) reported from West Bromwich, England

    Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch

  • DrJonathanCox Dr Jonathan Cox (@DrJonathanCox) reported from Birmingham, England

    Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness

  • safeabz ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ (@safeabz) reported from Dudley, England

    @VodafoneUK Very slow internet around my area

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP

  • BeckyLongArms Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England

    @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ACRGS Adam (@ACRGS) reported

    @WesthamLindsey @vodaphoneuk @VodafoneUK Ouch , bloody poor service if they're not helping

  • Vm72Ms Vanessa C.A Graham-McGhee (@Vm72Ms) reported

    @VodafoneUK Really think I have nothing better to do than to TRY ENDLESSLY with a Bot Agent B4 calling Customer Services and 9 times again being directed to a Bot Agent. Customer of yours for over 25 years. VF now looking to increase my Bills by 13% with scant notice #leaving

  • paulwebb83 Lordy webb (@paulwebb83) reported

    @VodafoneUK service completely gone

  • JDSaatchi Jonathan Saatchi (@JDSaatchi) reported

    @VodafoneUK hi - i have moved my mobile number from you to O2. i now want to cancel my entertainment add on (spotify) but can't as you want to send a text to my number to verify it is me (and it is no longer a vodafone number so it won't send the text). how else can i cancel?

  • trx012 J (@trx012) reported

    @VodafoneUK Hi my number has been bared for some reason ive been a customer for 2 years i wake up to this and i have tried many ways to contact you but nothing is working Ive been left frustrated i cant even access my emails

  • stevenpannell Steven Pannell (@stevenpannell) reported

    @VodafoneUK - why advertise a discount on Home Broadband for existing mobile customers when you actually charge us MORE than a brand new customer? That's false advertising & isn't treating customers fairly! If you're an existing customer, just don't bother! @WhichUK @BBCWatchdog

  • mufan99 Andy BS4 (@mufan99) reported

    @VodafoneUK as I thought completely cynical. Wouldn't offer me an existing customer, but out of contract, the £35 full fibre ZOOM deal, but now emailed me with the same deal for £50. As you know I'm leaving.

  • DanielleBN Danielle BN دانييل 🇪🇺 (@DanielleBN) reported

    It's good to know that when @virginmedia's internet goes down, you can rely on @VodafoneUK's 5G to also not work, so I can do absolutely no work whatsoever OR ANYTHING ELSE BECAUSE EVERYTHING'S ONLINE NOWADAYS

  • Caitlin_Acton Caitlin Acton (@Caitlin_Acton) reported

    @VodafoneUK a loyal customer since 2009 leaving due to increasing company greed!

  • edward036 Duncan Smith (@edward036) reported

    No internet in Watford @virginmedia just about had enough of your service now. Might have to go with @VodafoneUK who have introduced full fibre in our street, same speed, can’t be any worse