Vodafone

Vodafone Outage Report in Smethwick, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Smethwick, Sandwell, England 02/21/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Oldbury, Wolverhampton and Brownhills.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

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Vodafone Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • AmyBarnes_xo Doll (@AmyBarnes_xo) reported from Birmingham, England

    Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

  • W39Darren Darren Wilkinson (@W39Darren) reported from Walsall Wood, England

    @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

  • castelloa_ AC 🎄 (@castelloa_) reported from Solihull, England

    Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

  • TomG1875 Tom Geraghty (@TomG1875) reported from Solihull, England

    @VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.

  • VibMark Vibe Entertainment (@VibMark) reported from Birmingham, England

    Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine

  • Phil_dodd Phil Dodd (@Phil_dodd) reported from Walsall Wood, England

    Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England

    @VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.

  • kerry_mason Kerry Mason (@kerry_mason) reported from Birmingham, England

    @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

  • millerandmore Hannah Miller (@millerandmore) reported from Birmingham, England

    Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @garywilde @VodafoneUK I've just discovered this awful

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England

    @ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol

  • RusSmith0907 Rus (@RusSmith0907) reported from Dudley, England

    @VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold

  • heycitizen DEAN WILKES (@heycitizen) reported from Dudley, England

    Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Jackson13105247 Jackson Yorkshire born & bred. (@Jackson13105247) reported

    @VodafoneUK Sorry, you missed the boat. After many years as a #Vodafone customer, offering to knock off £1 security net was an insult.

  • SamThacker7 Sam Thacker (@SamThacker7) reported

    @VodafoneUK Sorry I should clarify - this was all using the Vodafone Broadband app - I didn't try on desktop last night (because it was so slow!) but it appears to be working via chrome at the moment.

  • daveh101 David Hamilton (@daveh101) reported

    @VodafoneUK - any chance you have actual humans that can help. Your support line is useless, sends a text and cuts me off - disgraceful!

  • GordonStrachan Gordon Strachan (@GordonStrachan) reported

    @VodafoneUK Been with Voda on the same number for over a ¼ century! Will be saying good riddance today thanks to inconsistent, incompetent, habitually lying customer support and apparent zero consideration for customer loyalty. #sackshellymalto

  • disruptivedean Dean Bubley (@disruptivedean) reported

    No #5G roaming for @VodafoneUK subs in France #NGMNICE22 venue gets two bars of 4G signal, but at least the WiFi is decently fast at about 60Mbps & 7ms latency (even through a VPN)

  • sandraenorth Sandra North (@sandraenorth) reported

    @VodafoneUK My elderly husband’s calls and texts from abroad are blocked. He wants to change this but as he’s in Spain he can’t get the code he needs to access his account as texts are blocked.. He can’t call you as calls are blocked. Urgent help needed please.

  • PoliticsVeteran Veteran Politics UK #EnoughIsEnough (@PoliticsVeteran) reported from Hopton on Sea, England

    @VodafoneUK can I please have what I am paying for, a signal. Tues signal stopped, I now have to leave my home to make a phone call using free internet from a holiday camp. Third day running I can't get use social media, make a call, not even ab emergency call from my home.

  • europesheila Sheila Ritchie 🔶 (@europesheila) reported

    @VodafoneUK is there a reason I have no service at my home at AB21 0? It’s usually poor, but existant……

  • PoliticsVeteran Veteran Politics UK #EnoughIsEnough (@PoliticsVeteran) reported

    @VodafoneUK **** all use if you can't repair a signal failure 3 days after it occurred. Cannot even make an emergency call from my home third day running. Sick of substandard service for my money

  • IHarris115 IIHarris115 (@IHarris115) reported

    @VodafoneUK my broadband is still off it’s been 2 days you have one of the worst customer service known if something is wrong on your end just post saying my bad we’re working to fix it instead of posting about the iPhone 14 nobody cares about