Vodafone Outage Report in Bromsgrove, Worcestershire, England
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E-mailProblems in the last 24 hours in Bromsgrove, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bromsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bromsgrove, Worcestershire, England
The most recent Vodafone outage reports came from the following cities: Birmingham and Worcester.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Bromsgrove, England
Latest outage, problems and issue reports in Bromsgrove and nearby locations:
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Chris
(@Chris_Manton) reported
from
Worcestershire, England
@VodafoneUK Customer Complaints Code says they will get back to you within 48 hours and it’s been over a week! 2 weeks without internet and their agents don’t listen to what I say 😭
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Jonathan Pearce
(@J_C_Pearce) reported
from
Worcestershire, England
@VodafoneUK can you please explain your sub standard home broadband service. At least 1-5 times a day our service is inactive and needs the router reset. Not good enough.
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Andrew Smith
(@NoEllis82) reported
from
Birmingham, England
Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dame Anniepoplova of the North🌱💙😷💉🕯️⭐🦡🐇🦊
(@anniepoplova) reported
@GeorgeMonbiot @VodafoneUK I'd like to be able to conduct business at a Vodafone shop. They seem to only be able to sell us stuff in their outlets with no customer after care or query answering. Why not?
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Raj Thamotheram
(@RajThamotheram) reported
@GeorgeMonbiot @VodafoneUK Grt list! We need much more focus on general customer care. They could commission an independent agency like @WhichUK to do credible, on going customer satisfaction monitoring. Rate providers as red/amber/green. Vodafone leads its peers in linking executive bonuses to performance
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Eloise Armstrong
(@elliearmstrong) reported
@GeorgeMonbiot @VodafoneUK This is great - would also add social media teams not using generic “I’m sorry to hear this please send details and we will look into it”. Rubs salt in the wound / underlines how customer support is not joined up. Should be “our bereavement team will call you today / tomorrow”
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Skynet
(@Skynet_TX) reported
@W0NK042 @VodafoneUK ... and the FAQ also says : "We’ll be meeting the government’s ambition to turn off our 2G service by 2033 – so we won’t be retiring our 2G network anytime soon."
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Jonathan Jackson
(@jon_38dale) reported
@VodafoneUK broadband has been down in my area for 24 hours now. Can you give an update on what is happening? Post code is OL12
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Megan Hughes (Reutin)
(@megan_j_hughes) reported
. @VodafoneUK not cool #Vodafone - Travelling and can’t use my phone thanks to your network updates - surely there’s a charge possible instead of blocking all calls / texts?! #badcustomerservice
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Steve White
(@stevewhite61) reported
@VodafoneUK The bill for one of the two phones has doubled!! Tried online chat but got cut off then asked what I thought of the service! Sound zero on all…
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Sarah Morton
(@sasmort) reported
@GeorgeMonbiot @VodafoneUK A commitment to simplify their security check procedures and that no customer should have to go through these more than once in one call.
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Vanessa Williams
(@fridgebuzz) reported
@cmarcoux @GeorgeMonbiot @VodafoneUK OMG Bell made me cry when my Mom died. The connection was mysteriously cut off and when I called back the person did everything I asked, was v. solicitous. I think a mgr overheard and cut off & told team whoever answers just give her what she needs. But I had to break down first.
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Doliz Miah
(@DolizMiah) reported
@VodafoneUK Hi Katie. I have sent a DM as per request to get an automated response- pretty much like what I have been getting on the online chat assistance, Facebook messenger, and telephone call. Again wasting my time and clearly showing the poor service Vodafone are actually providing