Vodafone Outage in Bromsgrove, Worcestershire, England

@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

@VodafoneUK can you please explain your sub standard home broadband service. At least 1-5 times a day our service is inactive and needs the router reset. Not good enough.

So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

@VodafoneUK Your website is not working for me. I'm trying to add card details. Page won't load. Trying to top up and page won't load. I've tried two different browsers.

@fhmda_ @VodafoneUK @ThreeUK BRO THWY ARE ******* **** THE WORST NETWORK OF ALL TIME

bought myself a @VodafoneUK contract😭😭😭😭 finally off that mfkn @ThreeUK THE WORST MOBILE NETWORK PROVIDER IN THE ENTIRE UK!!!!! TRASH!!!!! been with them for 3 years and ive regretted every single minute! go into administration! 🤨

@VodafoneUK Broadband down and 4g keeps dropping

@VodafoneUK is the internet down in Derby area DE7

@VodafoneUK Dear @VodafoneUK Could you please advise as @VodafoneEgypt blocking the website browsing from outside Egypt and the reason is customer privacy.

@MrTravel2014 @VodafoneUK Don't rely on @Vodafoneuk to fix it anytime soon. I've been trying to get them fix the MyVodafone app for 11 days. Still doesn't work.

@VodafoneUK Nothing works, just comes BACK as message not possible - BVB20 to 49501 does **** all, I have £27 credit on phone so what’s the problem

@VodafoneUK Not a mobile account and after being deliberately cut off and passed around for over an hour. I will be taking you to Ofcom. Sending a DM will get me nowhere you ride and untrained agents have already confirmed that. Every please avoid @VodafoneUK if you want decent service

Absolutely disgusted by dreadful customer service from @VodafoneUK after billing me since Sept 19 for two cancelled contracts (they couldn't activate the Sims so I cancelled). Unbelievable that a business this size cannot look after good customers or sort out their mistakes. HELP