Vodafone Outage in Worcester, England

@VodafoneUK can you please explain your sub standard home broadband service. At least 1-5 times a day our service is inactive and needs the router reset. Not good enough.

@VodafoneUK Customer Complaints Code says they will get back to you within 48 hours and it’s been over a week! 2 weeks without internet and their agents don’t listen to what I say 😭

@VodafoneUK poor service on day 1 of broadband switch to Vodafone. Spoke to somebody on live chat who said “give it 30minutes and it will work” seemed like they couldn’t be bothered because still no internet.

Who knew upgrading phones could be so difficult with different @VodafoneUK help centres offering contradicting offers #notahappycustomer #shallimove

I’ve spoken to @VodafoneUK 5 separated occasions, been put through 9 various peoples/departments, for over 2 hours of phone calls and my query & subsequent complaint hasn’t been answered. Possibly the worst Expeirence on the phone I’ve ever had!

@VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.

@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol

@VodafoneUK Data is slow

@VodafoneUK’s internet is abysmal today was slow yesterday as well

@VodafoneUK my service has been trash all day 👀 is there something wrong

@VodafoneUK 3 days of terrible customer service and advisors that have no idea how to keep a business customer happy. 27 years with #vodafone ends now. Appalling service

Thank you @VodafoneUK for sorting my problem out via phone instead of twitter this time but as for #SkyMobile they can get f**ked the way they've treated my Dad x

@VodafoneUK I’ve had no service all day in Rubery, any info?

Brilliant @VodafoneUK spend 20 minutes on hold to be told sorry, we close at 9. Awesome customer service, can’t wait to go back to sky

@VodafoneUK are you having data coverage issues? Can’t use texts or internet unless on WIFI? Birmingham area

@VodafoneUK It seems to have slowed them down, but I still had another one this morning.

@VodafoneUK I contacted you on the 26/06 to say I was having issues, I've had many apologies over DM that you're busy and another request to send my details so you can access my account and yet I'm no further forward, the line drops keep happening and the speed is stupidly slow.

@vodafonecom @VodafoneIN @VodafoneUK I m charged for Unauthorized VAS on the pretext of Dindo caller tune on phone +91-8618101109 (India- postpaid) Vodafone customer care representatives are clueless nor connecting me to supervisors, I raised grievance already (4-73660684865)

Turns out if you switch broadband to @TalkTalk you can't cancel the order. Avoid using @TalkTalk broadband. Cancelled on the same day I ordered it (after discovering horrific exit fees from @VodafoneUK broadband. In fact, don't use either of these providers.

@VodafoneUK will the @GOVUK ban on @HuaweiMobileUK equipment in the 5g network, will this effect my phone or contact? (I have a Huawei device)

Nothing actually gets my blood boiling more than @VodafoneUK - if anyone takes any advice from me in life, it’s NEVER to take on a contract with the most expensive, bad-serviced, utterly infuriating network provider in the world. 😡

@VodafoneUK I’ve had intermittent internet for months. Over a dozen calls to your customer service team and it’s still not fixed, and I made a formal complaint through your website and heard nothing back. How can I get this sorted?

@VodafoneIN @TRAI @VodafoneUK Team Vodafone, Will you able to solve a basic issue that is call which i am facing since 1 months. I am of tired of now making complain to customer service but they repeatedly replying the same thatbthey are working.

Really disgraced @VodafoneIN @VodafoneUK charging me for something they are not supposed to for 6 months and telling me every month we won’t. Time to take legal action....unbelievable that this is how they treat a 15 year old customer

@VodafoneUK - broadband outage at 1.55am. Yet another outage!!! West Bromwich.

@hannnx_ @VodafoneUK If your staying with Vodafone then you simply do an upgrade and that will allow you to keep your number. If you want to leave and go to another provider you have to ask for a pac code and that will then automatically provide the notice and cancel once it transfers.