Vodafone Outage in Worcester, England

@VodafoneUK my service has been trash all day 👀 is there something wrong

@VodafoneUK 3 days of terrible customer service and advisors that have no idea how to keep a business customer happy. 27 years with #vodafone ends now. Appalling service

Thank you @VodafoneUK for sorting my problem out via phone instead of twitter this time but as for #SkyMobile they can get f**ked the way they've treated my Dad x

@VodafoneUK I’ve had no service all day in Rubery, any info?

Brilliant @VodafoneUK spend 20 minutes on hold to be told sorry, we close at 9. Awesome customer service, can’t wait to go back to sky

@VodafoneUK are you having data coverage issues? Can’t use texts or internet unless on WIFI? Birmingham area

@VodafoneUK It seems to have slowed them down, but I still had another one this morning.

@VodafoneUK voxi is down. No service. No data. Please help. Phone is useless.

@ChloeMDobbo @VodafoneUK @VodafoneUK another day goes by and no call back or repsonse to this tweet. Very poor customer service and a terrible first impression! 3 weeks into a broadband contract and we have no service and no resolution in sight!

@pcaulton @VodafoneUK I’ll attempt to complain to Vodafone directly again tomorrow. Considering my contract was terminated in may I’m not convinced they will take my complaint seriously as I’m no longer considered a customer

@VodafoneUK Surely it is quite clear that I am not your customer ...you cannot turn it around for me! My friend who is your customer had her afternoon wasted and our evening wasted by your company’s incompetence!

@VodafoneUK After 1hr and 10 on the phone to your customer services you still failed to resolve the issue! Spent starters and the main course with your incompetent rep on speaker! Glad I am with BT! #uselessvodafone

So, after finally thinking that my wife had got @VodafoneUK out of her life earlier this year......they are back!! They *finally* arranged to cancel her contract. Now they are back saying that she never paid her cancellation fee despite them saying that it would be taken ....1/2

@VodafoneUK My sister has been trying to get help via chat for nearly an hour now! Can you please help her by giving her a call as the chat agent refuses. She just wants to know why you have over charged her on her latest bill.

@VodafoneUK you really are a bunch of unbelievable morons. Your customer service is the worst I have ever encountered in my life. You were not at all interested in giving me a £5 refund for an oversight. This new customer will never ever be your customer ever again. #Vodafone

@VodafoneUK Hi Charlotte. I've replied to requests for DMs from you five times since Monday and you claim not to receive them, even with screenshots showing them. I've given up and written a letter. You can't deal with my complaint because CRT are involved, and neither can webchat.

@virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3