Vodafone Outage Report in Redditch, Worcestershire, England
Why is my Vodafone service not working?
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Vodafone
Vodafone is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Redditch, England
The most recent Vodafone outage reports came from the following cities: Worcester, Halesowen, Bromsgrove, and Alcester.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 days ago |
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Internet | 17 days ago |
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Internet | 1 month ago |
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Wi-fi | 2 months ago |
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Phone | 2 months ago |
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Total Blackout | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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AC 🎄 (@castelloa_) reported from Solihull, EnglandUtter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Chris Daw Photography (@chrisdawphotos) reported from Worcestershire, EnglandWho knew upgrading phones could be so difficult with different @VodafoneUK help centres offering contradicting offers #notahappycustomer #shallimove
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Simon H (@smnhndmch) reported from Solihull, England@VodafoneUK why are text codes to logon to my account not working? I've clicked resend code at least 3-4 times and still haven't received a single message after 20 minutes!
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Chris (@Chris_Manton) reported from Worcestershire, England@VodafoneUK poor service on day 1 of broadband switch to Vodafone. Spoke to somebody on live chat who said “give it 30minutes and it will work” seemed like they couldn’t be bothered because still no internet.
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Rhys Smith (@RhysBigGunSmith) reported from Worcestershire, EnglandI’ve spoken to @VodafoneUK 5 separated occasions, been put through 9 various peoples/departments, for over 2 hours of phone calls and my query & subsequent complaint hasn’t been answered. Possibly the worst Expeirence on the phone I’ve ever had!
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Chris (@Chris_Manton) reported from Worcestershire, England@VodafoneUK Customer Complaints Code says they will get back to you within 48 hours and it’s been over a week! 2 weeks without internet and their agents don’t listen to what I say 😭
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Kiki (@KimberleyAStone) reported from Redditch, England@VodafoneUK i was wondering if you could help me, ive had 3 calls from different numbers saying i have called them. But i haven’t called anyone and there is nothing on my outgoing calls on my phone either
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Craig Hudson (@CraigHud220669) reported from Solihull, England@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England@VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.
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Jase (@Jasonhannon85) reported from Solihull, England@VodafoneUK so my wife has just been on the phone about the terrible service she has been having since trying to upgrade. Mentioned she’s was pregnant and the person she was speaking to said and I quote ‘is that why you’re moody’ #fuming #complaint #vodafone
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Simon H (@smnhndmch) reported from Solihull, England@VodafoneUK One time pass codes to access my account are the issue.
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Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
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David Wilson (@bigdavelfc_91) reported from Worcestershire, EnglandPaying £55 a month for my @VodafoneUK contract to have **** 3 and 4g, so slow 🙄
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Stuart Cockerill (@licklemouse) reported from Solihull, England@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Stuart Cockerill (@licklemouse) reported from Solihull, England@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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RuthWilliams365 (@ruthwilliams365) reported from Worcestershire, England@VodafoneUK Trying to cancel contract. Thought I’d done this in March but just had debt recovery letter
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Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England@VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.
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Paul Swann (@PaulDJSwann) reported from Worcestershire, England@VodafoneUK And, of course, the direct message only reaches a bot which doesn't understand the problem!
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RuthWilliams365 (@ruthwilliams365) reported from Worcestershire, England@VodafoneUK Hello Is there anyone there answering the phone? Waiting 40 mins (& counting) for 2nd time today. Advice from call 1 this morning > go to a store Advice from a store > ring the customer line Can’t deal with it on line 😞
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Jonathan Pearce (@J_C_Pearce) reported from Worcestershire, England@VodafoneUK can you please explain your sub standard home broadband service. At least 1-5 times a day our service is inactive and needs the router reset. Not good enough.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Consultancy (@brandonoffice) reported@GeorgeMonbiot @VodafoneUK Sad story about Vodafone attitude.. we all have su h issues with other companies , as we are unprotected from their abuses : they have our CC details!
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Roger H Edwards (@SgethinH) reported@GeorgeMonbiot @VodafoneUK I suspect it's more 'corporate incompetence', such an account should have been moved from front end by any of their staff into a file for deceased customers - mind you in bad companies staff tend to be 'trained(!?) to follow set procedures and not to think for themselves.
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Roger H Edwards (@SgethinH) reported@DaveLGilmore @GeorgeMonbiot @VodafoneUK They will all put it down to 'DPA','GDPR' ...or whatever it's called this week!
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Izzy 💙 (@Izfletch1) reported@GeorgeMonbiot @VodafoneUK My husband's family also experienced something similar with @VodafoneUK after his died. I don't use their network as a result of this
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Nancy McNally (@NancyinRome) reported@GeorgeMonbiot @VodafoneUK All I have to say is, Vodafone Italy is probably just as bad. I had to cancel all my automatic payments with them, as every month I got bills of 200+ Euro for Internet and mobiles that had a 'fixed fee' of about 24 Euro. My sincerest condolences and take care of your dear Dad.
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markapwilliams (@markapwilliams) reported@VodafoneUK @GeorgeMonbiot His mother dies and you treat his family like poo and you suggest he talks to your impersonal online assistant. Suggestion - when you are in the hole, stop digging.
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Tony (@Tonester_7) reported@GeorgeMonbiot @VodafoneUK This sorry tale echoes my experience administering my mothers estate. For me it was an internet company (though there were others similarly obstructive). I raised a complaint about an individual who didnt even offer condolences & was assured their behaviour would be addressed.
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𝔸𝕟𝕘𝕖𝕝𝕒 (@angelakittycat) reported@GeorgeMonbiot @VodafoneUK Had to contact all the agencies after a relative died before lockdown, all very helpful and had deets to deal with it. Some customer services were also very sympathetic and truly sorry for loss. Surprised me that it wasn't more unemotional call handlers.
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Nirmal Singh Benning (@Tezcatlipoca66) reported@GeorgeMonbiot @VodafoneUK Cancel the direct debit, explaining it to your bank, job done.
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Sarah-Lou (@babyminkdeville) reported@maccaspacca1 @GeorgeMonbiot @VodafoneUK I work in a customer facing job over the phone. We get extensive training and audited on how we handle vulnerable customers and delicate situations. The idea of behaving like Voda staff have in this makes me feel sick. It's not the process. Some people are just *** holes.