Vodafone Outage Report in Redditch, Worcestershire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Stratford-upon-Avon and Alcester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Jonathan Pearce
(@J_C_Pearce) reported
from
Worcestershire, England
@VodafoneUK can you please explain your sub standard home broadband service. At least 1-5 times a day our service is inactive and needs the router reset. Not good enough.
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Chris Daw Photography
(@chrisdawphotos) reported
from
Worcestershire, England
Who knew upgrading phones could be so difficult with different @VodafoneUK help centres offering contradicting offers #notahappycustomer #shallimove
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Chris
(@Chris_Manton) reported
from
Worcestershire, England
@VodafoneUK poor service on day 1 of broadband switch to Vodafone. Spoke to somebody on live chat who said “give it 30minutes and it will work” seemed like they couldn’t be bothered because still no internet.
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Chris
(@Chris_Manton) reported
from
Worcestershire, England
@VodafoneUK Customer Complaints Code says they will get back to you within 48 hours and it’s been over a week! 2 weeks without internet and their agents don’t listen to what I say 😭
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Rhys Smith
(@RhysBigGunSmith) reported
from
Worcestershire, England
I’ve spoken to @VodafoneUK 5 separated occasions, been put through 9 various peoples/departments, for over 2 hours of phone calls and my query & subsequent complaint hasn’t been answered. Possibly the worst Expeirence on the phone I’ve ever had!
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsey Casfikis
(@lindsejryan) reported
@VodafoneUK This is 100% unacceptable customer service
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Stefan Misaras
(@Stefanmisaras) reported
@VodafoneUK it is almost 3pm, and NO ONE - no manager, no customer service rep, no one - from @VodafoneUK called me regarding the phone I sent them back more than 3 weeks ago. #customerservice #nothappy #avoidthem
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matt the hammer
(@MattHollingsbee) reported
@VodafoneUK can I ask, who is more qualified? An engineer, or somebody at the end of the phone,thats never attended a call out. Treating my 76yr old father disgracefully after 10 weeks of the same problem, continuing to hang up on him, and him then having to recall all the time
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Andy44
(@Andywowen) reported
@VodafoneUK Hi there. Submitted a complaint to your Customer Relations team which you acknowledged on 20/1/21 saying you would respond within 5 days but heard nothing. Sent a chaser on 29/1...still nothing. Been a customer for years! Help!
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Adam Carlin
(@Adam_Carlin) reported
@VodafoneUK I upgraded with the intention of trading in my old phone. Completed the trade in app and waited. No return pack has been sent and I'm being charged an extra 15 quid and no one that I speak to at Vodafone can help. What do you suggest?
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Wiggle Pig
(@WigglePig) reported
@VodafoneUK 12-month Upgrade Promise (now called Annual Upgrade Promise) isn’t really very easy to use is it? No I do NOT want another device. No I do NOT want another service. I WOULD just like what was promised at the point I took out this contract...
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Helen 🇮🇪🏴
(@mrs_n0rris) reported
@badmissk @VodafoneUK We were already registered. We’ve had to turn the phone off now. Not that we ever really used the landline anyway because the sound quality is so bad. But when you are worrying about elderly family members it is really not good to have dozens of incoming calls
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Gary Robertson
(@GzaRobertson) reported
@CraigRobbo21 @VodafoneUK Yup , they number 1 for that ****, still awaiting a reply after a week now🤙🏻
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MrContrarian
(@MrContrarian) reported
@VodafoneUK Great. A detailed account is on its way to your CEO. I'm sure he'd be keen to fix such a poor process and customer experience.
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Kirsty Lyness
(@kirstylyness13) reported
@VodafoneUK I’m having massive issues with my mobile line and the 4 additional lines! I’ve rang customer service, was told she was looking into the account and I’m still on hold 35 mins later!! She hasn’t been back on at all????