Vodafone Outage in Edinburgh, Scotland

Problems detected at Vodafone

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Edinburgh come from postal codes EH6, EH9, EH10, EH8, EH1, EH4, EH3 and EH14.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Vodafone problems in the last 24 hours in Edinburgh, Scotland

The following chart shows the number of reports that we have received about Vodafone over the past 24 hours from users in Edinburgh and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Vodafone Outage Chart in Edinburgh, Scotland 12/04/2021 06:30

December 04: Problems at Vodafone

Vodafone is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 54.23% Internet
  • Phone 23.96% Phone
  • Wi-fi 10.51% Wi-fi
  • Total Blackout 6.65% Total Blackout
  • E-mail 3.50% E-mail
  • TV 1.15% TV

Vodafone Outage Map Near Edinburgh, Scotland

The most recent outage reports and issues originated from Edinburgh, Dunfermline, Dalkeith, Longniddry, Macmerry, Bonnyrigg, Kinghorn and Penicuik.

United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomDunfermline Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone

Vodafone in Edinburgh, Scotland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vodafone Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:
  • tkerby Tim Kerby (@tkerby) reported from Edinburgh, Scotland

    @VodafoneUK just a note to say your data speed at Edinburgh Airport was down to 0.5Mbps all day yesterday with full 4G signal. Not just my phone either. May need investigating as it’s normally great

  • ginandtoxicuk G (@ginandtoxicuk) reported from Dunfermline, Scotland

    Ah help look at DMs @VodafoneUK @Vodacom @VodafoneGroup my iPad order ia missing

  • josephbrock Joe Brock (@josephbrock) reported from Edinburgh, Scotland

    @VodafoneUK Hello. I wasn’t asking if there was a way to cancel over social media. Either via the online portal or a letter I can write? I do not want to go through the retentions process as it’s soul-destroying. I have replaced the mobile broadband with 1Gbps fibre so it is superfluous.

  • lotternine Charlotte L. 🏳️‍🌈 (@lotternine) reported from Edinburgh, Scotland

    Hi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?

  • AGDun_162 Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.

  • AGDun_162 Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.

  • williamp7 Will Patrikiadis (@williamp7) reported from Edinburgh, Scotland

    Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up

  • dalmenycars Dalmeny Cars (@dalmenycars) reported from Kirkliston, Scotland

    @VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191

  • MissHoneypenny Honeypenny (@MissHoneypenny) reported from Edinburgh, Scotland

    @VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2

  • Zoelovespirates Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland

    @VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?

  • Zoelovespirates Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland

    @VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2

  • louise295 Louise Gatti (@louise295) reported from Musselburgh, Scotland

    @D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.

  • edinlibrarycat Library Cat (@edinlibrarycat) reported from Edinburgh, Scotland

    @VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2

  • DerekMinto Derek Minto (@DerekMinto) reported from Bonnyrigg, Scotland

    @VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting

  • Harry1Kong Hong Kong Harry (@Harry1Kong) reported from Edinburgh, Scotland

    @VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:
  • 360_RobH Rob Hattersley (@360_RobH) reported

    After spending 20 minutes waiting to move from 10 to 5 in the queue @VodafoneUK I'm now 'transferred' only to find that I am number 16. Thanks. Your broadband is good, but you can't be proud of shoddy and anonymous customer service like this?

  • 360_RobH Rob Hattersley (@360_RobH) reported

    All I want to do is ask @VodafoneUK to deliver a broadband booster promised twice but never arrived. I've already been transferred twice this morning. Would be fabulous to be able to email and then get on with my day but perhaps that tech is too complex :-D

  • farquaard1 Seb (@farquaard1) reported

    @VodafoneUK Can you tell me why it is so hard to cancel my broadband contract?

  • jstphotos Jake Taylor (@jstphotos) reported

    @VodafoneUK I ordered a new phone last Saturday and it said it would be dispatched in 1-3 days but its still only saying order confirmed on the tracking. Are things just taking time because of black Friday or could there be an issue with my order? Thankyou!

  • 360_RobH Rob Hattersley (@360_RobH) reported

    Can't help thinking that being transferred 4 times for a simple account question means your customer service system has got too complicated @VodafoneUK. Maybe drop the chatbot and invest in training for real people so that they can answer a wider range of queries?

  • ScottGardner18 Scott Gardner (@ScottGardner18) reported

    @VodafoneUK Worst customer service I’ve experienced. Tell you one thing. Experience another. If they tell you a delivery in 1 week expect at least 3

  • LizzieMizzie_ Lizzie Jane 🎭 (@LizzieMizzie_) reported from Sturminster Marshall, England

    @VodafoneUK hi. I’m having trouble updating my voicemail greeting. I keep getting an Error 1035 pop up. I’ve tried resetting network, doing this with 4G and airplane mode. Still says the same thing. Can you help me please?

  • codemonkey3350 Howard Keane (@codemonkey3350) reported

    If @VodafoneUK help me out of this contract they’ll have another customer without question. The sooner I can leave @o2 without paying for the contract buyout - which I think is a liberty given I’ve never had what I’m paying for - the better.

  • codemonkey3350 Howard Keane (@codemonkey3350) reported

    My 4G LTE is at 1mbps everywhere I go, but when I tried my wife’s @VodafoneUK SIM card in my phone I was getting 30mbps. Which suggests to me that the excuses about masts, network contention, and my device being the problem from @o2 is nonsense

  • MartinaFaller Martina Faller (@MartinaFaller) reported

    @VodafoneUK The offer is no longer available. I need my previous order upheld. Given that it seems there is no customer support available even to get a confirmed order actually installed, I’m no longer sure I want to chance it with a 2 year contract with Vodafone.