Vodafone outages and service status in Edinburgh, Scotland
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Edinburgh come from postal codes EH4 and EH1 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Dunfermline, and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline
|
Phone | 8 days ago |
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Edinburgh
|
Internet | 20 days ago |
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Edinburgh
|
Internet | 23 days ago |
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Edinburgh
|
Internet | 3 months ago |
|
Edinburgh
|
Internet | 5 months ago |
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Edinburgh
|
Internet | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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George Bowers | Actor (@georgebowers888) reported from Edinburgh, Scotland@thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻
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Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Michael Russell (@Feorlean) reported from Edinburgh, ScotlandWhat does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Paul Carnie (@paul_carnie) reported from Edinburgh, Scotland@VodafoneUK Thanks for the reply. Firstly can we have an indication on how long this issue will take to resolve? Also will I and many others be compensated for the downtime?
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James Shields (@jamesshields51) reported from Mid Calder, Scotland@Barriestweeting @VodafoneUK I am with Vodafone as well. They are the worst ever for service. In middle of calls and cuts off. Trying to resolve issues with customer service is horrendous as well. Roll on October when I can return to @O2
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c74NcK (@AgentZara) reported from Winchburgh, Scotland@BuckleyKevin @EE @VodafoneUK Funny how they always try to blame everything else apart from their service. I've had the blame put on my house, my handset, where I work etc etc. Dire.
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Aldo (@AGDun_162) reported from Edinburgh, Scotland@AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.
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Peter Pereira (@Peter_Pereira) reported from Edinburgh, Scotland@VodafoneUK @currys never contact me here but the I received a email where they are ready to cancel my contract but not read to correct it. Very sad that I have might have change my network too.
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@VodafoneUK But its not really the point. I was given a code last night. I can't retrieve it and I've to wait 3 days for them to fix it. I try new links l,they don't work. Why is it always the same drama? Its almost like you promote the scheme to get the businesss but don't want to honour it
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Hong Kong Harry (@Harry1Kong) reported from Edinburgh, Scotland@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Christina Naismith (@ChristinaNaismi) reported from Edinburgh, ScotlandDear @VodafoneUK when do you think you might respond to my complaint submitted in Jan 20 about your most awful customer service and followed by letter to your CEO - no acknowledgement & no response to my account being locked by you since 9 Nov 19! @MoneyTelegraph @BBCRadio4
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Catherine Gillon (@CatherineGillon) reported from Edinburgh, Scotland@VodafoneUK now stood for 35 mins in the gyle store waiting to pick up my new phone. 3 staff who have been with same customer since I got here. Not good enough. People behind just left to go to carphone warehouse.
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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G (@ginandtoxicuk) reported from Dunfermline, ScotlandAh help look at DMs @VodafoneUK @Vodacom @VodafoneGroup my iPad order ia missing
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Julia 🇪🇺🏴🇩🇪 (@Scotkraut) reported from Edinburgh, Scotland@VodafoneUK Thanks Ryan, as a Vodafone customer I am aware of that great offer, but I was wondering if there was something that could be offered to potential non Vodafone customers and/or non data customers. (We’re talking about senior citizens who might only have a basic mobile phone)
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PT (@Sharpshooter180) reported from Edinburgh, Scotland@VodafoneUK - Edinburgh shop poor service today, no help and would not use them again 😡
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Ian stewart (@IastewartFTH) reported from Bonnyrigg, ScotlandHonestly, never ever deal with @VodafoneUK. What an absolute shambles of a company, literally none of their customer service advisors help and that includes those in the directors office where a case was escalated to them. We will call you at prearranged time, erm no you don’t.
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Michaela🎃Turner (@Michaela_v89) reported from Edinburgh, Scotland@VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯
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Brian Thomas (@brian6211) reported from Edinburgh, ScotlandThis is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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IRIS (@brandirisx) reported@VodafoneUK i’m currently walking through the east midlands from ipswich to manchester and i haven’t had any roaming data or calls on my phone for 3 days now, i’ve activated my new sim after my phone was stolen a few weeks ago but i still don’t have access to maps or essential information that would make this journey way more easier, please help
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Mr T (@foodiskey83) reported@VodafoneUK What’s with the freebies you are handing out then? Dont see much denial.. or even an apology.. I’m glad I cut the contract you.. not only tripe service but you are a core problem in this country.. Nick Read.. prep a public apology before you lost any sane customer you have left.
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Quentin Stephens (@Quentin_Stephen) reported@VodafoneUK Your Broadband app is as useful as a chocolate teapot in areas of poor reception.
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Dawn🐕🇬🇧🏴🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported@Iromg @VodafoneUK You what?? That's another one to cancel then.
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Chekeeuk (@chekeeuk) reported@FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!
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Mike Wood (@mikewooduk) reported@VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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lady M - the real witch . (@mmi_music) reported@NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet
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CJ (@CJ8316758312135) reported@DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...
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Dangerman (@unluckyclay1981) reported@VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)