Vodafone Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH6 and EH7.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Will Patrikiadis
(@williamp7) reported
from
Edinburgh, Scotland
Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Honeypenny
(@MissHoneypenny) reported
from
Edinburgh, Scotland
@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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G
(@ginandtoxicuk) reported
from
Dunfermline, Scotland
Ah help look at DMs @VodafoneUK @Vodacom @VodafoneGroup my iPad order ia missing
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Dalmeny Cars
(@dalmenycars) reported
from
Kirkliston, Scotland
@VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
Hi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Joe Brock
(@josephbrock) reported
from
Edinburgh, Scotland
@VodafoneUK Hello. I wasn’t asking if there was a way to cancel over social media. Either via the online portal or a letter I can write? I do not want to go through the retentions process as it’s soul-destroying. I have replaced the mobile broadband with 1Gbps fibre so it is superfluous.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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faye woodbridge
(@FayeWoodbridge) reported
@VodafoneUK also dispatch note inside said 2 items. And nothing. Weight of parcel should be 0.4kg so you have not put my phone in the parcel!!! Your Service has been terrible lately.
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Cat Frost
(@CatFrost8) reported
@VodafoneUK hi. How come your best fibre broadband deals are only available to new customers? I am a new customer to fibre but not to Vodafone. Wondering why you haven’t offered me an upgrade?
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Shea Lolin
(@SheaLolin) reported
@VodafoneUK @VodafoneUK well it is the experience. 4 hours on phone over the last two days @£0.09 per minute is over £20 cost to me. Call centre conduct, language, response all wholly inadequate. Compensation offered but doesn’t actually resolve the problem does it?
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Carl Turner
(@Turner0verdrive) reported
@VodafoneUK I think over 2 hours on hold to still not get through to your customer support is a joke
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Kate Haskell
(@KateHaskelltv) reported
@VodafoneUK Thanks. It is sorted but the frustration is not being able to talk to anyone. I am reasonably tech savvy but what about the elderly or those that find it tricky? You can never speak to anyone without going into store.Its exhausting trying to get in touch.
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Phil
(@PhilSheehanLP) reported
@VodafoneUK I don’t want to deal with a bot. Two weeks of explaining the same crap to customer service agents who promise to call back and then never do is wearing a tad thin. This needs escalating to someone who WILL keep their promise to resolve the issue
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Phil
(@PhilSheehanLP) reported
@VodafoneUK @KimberleyArmst1 Do they answer faster if you want to upgrade than if you want a problem fixed?
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Raibeart Mòr 🇺🇳 🏴 🇧🇮
(@LewisLettR) reported
@VodafoneUK I don’t know what this means. I reported, you sent new sim, new sim doesn’t work for reasons @VodafoneUK doesn’t seem able to explain. I fly tomorrow on business. I’m out of time. I haven’t been able to rely on your service.
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Vikash Vallabh
(@N3tboomer) reported
@VodafoneUK need help.. my UK PAYG no. was disconnected on 2/9/21 (117days ago) without any warning notification txt. I'm stuck in Aus, been here since COVID started 2 years ago. Use my PAYG for banks and NHS and want it when I finally can get back to UK, can you reconnect me plz
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Phil
(@PhilSheehanLP) reported
@VodafoneUK @WHSmith This was the day, two weeks ago, that your router was delivered and broadband was meant to start. Two weeks of frustration, broken promises of call-backs, no internet, and hours wasted calling customer services. Merry bloody Christmas indeed!