Vodafone

Vodafone Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH4 and EH7.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Edinburgh, Scotland 11/21/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent Vodafone outage reports came from the following cities: Edinburgh and Dunfermline.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2

  • AGDun_162 Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?

  • dalmenycars Dalmeny Cars (@dalmenycars) reported from Kirkliston, Scotland

    @VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming

  • ginandtoxicuk G (@ginandtoxicuk) reported from Dunfermline, Scotland

    Ah help look at DMs @VodafoneUK @Vodacom @VodafoneGroup my iPad order ia missing

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted

  • DerekMinto Derek Minto (@DerekMinto) reported from Bonnyrigg, Scotland

    @VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting

  • edinlibrarycat Library Cat (@edinlibrarycat) reported from Edinburgh, Scotland

    @VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2

  • MissHoneypenny Honeypenny (@MissHoneypenny) reported from Edinburgh, Scotland

    @VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.

  • josephbrock Joe Brock (@josephbrock) reported from Edinburgh, Scotland

    @VodafoneUK Hello. I wasn’t asking if there was a way to cancel over social media. Either via the online portal or a letter I can write? I do not want to go through the retentions process as it’s soul-destroying. I have replaced the mobile broadband with 1Gbps fibre so it is superfluous.

  • Zoelovespirates Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland

    @VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2

  • louise295 Louise Gatti (@louise295) reported from Musselburgh, Scotland

    @D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.

  • williamp7 Will Patrikiadis (@williamp7) reported from Edinburgh, Scotland

    Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up

  • Harry1Kong Hong Kong Harry (@Harry1Kong) reported from Edinburgh, Scotland

    @VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service

  • lotternine Charlotte L. 🏳️‍🌈 (@lotternine) reported from Edinburgh, Scotland

    Hi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?

  • Zoelovespirates Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland

    @VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?

  • AGDun_162 Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CandiCherry9 CandiCherry (@CandiCherry9) reported

    @VodafoneUK Worst network ever. Customer service is soooooo rubbish! Always takes advantage of vulnerable people after contacting you soooo many times! Awful awful network

  • wildcatmodels Martin McElroy (@wildcatmodels) reported

    @VodafoneUK Seems your claiming great coverage indoors and outdoors . So why are we paying for a Vodafone Internet Dongle that doesn’t work -and all your customer service want to do is upgrade the package to one that costs more and still doesn’t work. Still trying to tweet this but No G .

  • Mikemorley Mike Morley (@Mikemorley) reported

    @VodafoneUK You might have kept me as a customer if I had been told this on live chat, but no mention, so ive left.

  • 25_Deery Shane Deery (@25_Deery) reported

    Hey @VodafoneUK can I ask why is my 4g data very slow currently as I am trying to stream an YouTube clip despite having unlimited max data plan on sim only on full 4g 😡

  • LisaDorn Lisa Dorn (@LisaDorn) reported

    @VodafoneUK I usually spend 2 or 3 hours on customer services being passed around and then fobbed off so thanks for your instant response. Please don’t let me down - I have no time for this

  • farmbeam FarmBeam (@farmbeam) reported

    Hi @VodafoneUK I have a Vodafone mobile contract and a mobile broadband SIM as well. Both of these lose ALL data signal whenever it rains. This is infuriating. How can this be resolved please, given it rains quite a lot in the UK?

  • tw33tie1 John (@tw33tie1) reported

    @VodafoneUK Morning, is your broadband down? Rebooted router, etc., check all connections and nothing.

  • GWeaths Grant - 🧑‍💻 (@GWeaths) reported

    @heathbakersrest @VodafoneUK One of the worst customer experiences i've had. They raised a fault on my line as was getting 1/2 the guaranteed speed, and now they're saying they've investigated and was no fault. Yet i've just done a speed check direct on router and 200Mbps down, 900Mbps upload

  • Mikemorley Mike Morley (@Mikemorley) reported

    @VodafoneUK You don't think its an issue you wont let me keep my number?

  • paulfarns Paul Farnsworth (@paulfarns) reported

    @VodafoneUK Any further updates on Mobile Data issues in WN6 please? I was advised this issue should have been resolved by 6pm on Thursday 20th. 10 days this has been ongoing now. It's a bit of a joke now to be honest. To the point where I'm going to switch providers soon