Vodafone outages and service status in Edinburgh, Scotland
Service-wide status: Vodafone
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
Share of direct reports from this area over the past 30 days.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Edinburgh come from postal codes EH4 and EH1 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Edinburgh, Scotland
Vodafone signals over the past 24 hours, with local activity from Edinburgh, Scotland and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Dunfermline, and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline
|
Phone | 11 days ago |
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Edinburgh
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Internet | 23 days ago |
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Edinburgh
|
Internet | 27 days ago |
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Edinburgh
|
Internet | 3 months ago |
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Edinburgh
|
Internet | 5 months ago |
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Edinburgh
|
Internet | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Billy McDiarmid 🏴 🇪🇺 (@BillyMcDiarmid) reported from Ratho Station, Scotland@VodafoneUK signal still awful at Edinburgh Airport...puts me off travelling from here!
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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Dalmeny Cars (@dalmenycars) reported from Kirkliston, Scotland@VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191
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Aldo (@AGDun_162) reported from Edinburgh, Scotland@AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.
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Cloud Dance Festival (@clouddancefest) reported from Portobello, Scotland@JudithFlanders @VodafoneUK Also: never believe anything any member of Voda staff says. It’s totally The Art Of Gaslighting.
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G (@ginandtoxicuk) reported from Dunfermline, ScotlandAh help look at DMs @VodafoneUK @Vodacom @VodafoneGroup my iPad order ia missing
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Michaela🎃Turner (@Michaela_v89) reported from Edinburgh, Scotland@VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯
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Hilary Mitchell (@Hilary_W) reported from Edinburgh, Scotland@VodafoneUK you can have my money if you treat me with respect and let me speak to a human being. Otherwise, you can - and this is my official statement - do one
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Library Cat (@edinlibrarycat) reported from Edinburgh, Scotland@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@VodafoneUK But its not really the point. I was given a code last night. I can't retrieve it and I've to wait 3 days for them to fix it. I try new links l,they don't work. Why is it always the same drama? Its almost like you promote the scheme to get the businesss but don't want to honour it
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Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland@VodafoneUK I now can’t make phone calls OR use my data. Trying to speak to your complaints team is impossible. 5 days later and still no resolution or confidence that it will be fixed soon. Your network checker still shows everything being ‘good’. Come on Vodafone, sort it out!
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James Shields (@jamesshields51) reported from Mid Calder, Scotland@Barriestweeting @VodafoneUK I am with Vodafone as well. They are the worst ever for service. In middle of calls and cuts off. Trying to resolve issues with customer service is horrendous as well. Roll on October when I can return to @O2
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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PT (@Sharpshooter180) reported from Edinburgh, Scotland@VodafoneUK - Edinburgh shop poor service today, no help and would not use them again 😡
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Paul Cain (@Paul_Fledge) reported from Edinburgh, Scotland@VodafoneUK Hadouken - Bad Signal 🎼 “Don't leave me my voice mail, please!” 🎼
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Michael Russell (@Feorlean) reported from Edinburgh, ScotlandWhat does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Cloud Dance Festival (@clouddancefest) reported from Edinburgh, Scotland@VodafoneUK Hi Kev, in nearly 10 years of being a Voda customer, I’ve never been asked for this level of id before, and as there is no accompanying privacy policy or statement, Voda has no right to request any. And don’t use the thumbs up emoji when Voda has zero moral ground.
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Martina. (@martibiro) reported from Edinburgh, ScotlandIs it me or @VodafoneUK is not working? #Vodafonedown
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CalHibs (@CLHibs) reported from Edinburgh, Scotland@VodafoneUK having huge data issues and getting no support from online chat or on 191. Any help at all?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Barr (@JohnBarrUK) reportedI can’t wait 4 my contract 2 end with @VodafoneUK @VodafoneGroup they r a rip off merchant & have the most uncaring, unsympathetic customer service & their complaints dept well that’s a complete joke 🤬 I have been a customer 4 yrs & have literally been treated like a bit of 💩🤬
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Fefella (@FefellaLou) reported@Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told
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🏴🇬🇧 Ray Wallis 🇬🇧🇺🇲 (@RayWallis) reported@Iromg @VodafoneUK I ditched them 10 years ago along with all the other big names, no customer care and all too big and greedy
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King Louis XIII (@GoodKingLou) reportedCancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...
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That guy (@DaveHol27360883) reported@VodafoneUK Handing out sim cards to rapists. Shame on you, you'll never get my business again.
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John Barr (@JohnBarrUK) reportedSo @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬
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Matt of the Boats (@MattSmi78781885) reported@NileGardiner @VodafoneUK What is disgraceful about telling an UNELECTED NOBODY billionaire Gobshyte that they will not cancel their charitable support of vulnerable people.
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Carol Quayle (@CarolQuayl94328) reported@Iromg @VodafoneUK Yeah, I'm switching too - be careful, because some of the cheap carriers like Lebara run on the Vodafone network.
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Charles Chadderton🏴 (@CharlieChaddy) reported@ZiaYusufUK Shut @VodafoneUK down. Nobody needs them.
Recent Vodafone reports in Edinburgh, Scotland
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Dunfermline: Phone
- Edinburgh: Internet
- Edinburgh: Internet
- Edinburgh: Internet
- Edinburgh: Internet
- Edinburgh: Internet
Vodafone detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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