Vodafone outages and service status in Edinburgh, Scotland
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Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Nicola L Dunn (@NicolaLDunn) reported from Edinburgh, Scotland@VodafoneUK not impressed that I have to wait until day after contract finishes to change to sim only. I’ve been a customer for over 20 years never get great deals (have 2 accs with you!) poor customer care #noloyalty
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Haley (@hlyttle1) reported from Cowdenbeath, Scotland@VodafoneUK advertising 5G yet I haven’t had access to 3 or 4G since 3.30am and no one can ‘find a problem’ 😑😑😑
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Louise Gatti (@louise295) reported from Musselburgh, Scotland@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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🏴🇪🇺2lagersandapacketofcrisps (@andrew_allan12) reported from Kirkcaldy, Scotland@VodafoneUK red entertainment. I’m having problems activating Spotify. I contacted online callcentre but they haven’t fixed it. Can you help.
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Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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George Bowers | Actor (@georgebowers888) reported from Edinburgh, Scotland@thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻
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Steven Blake (@schue81) reported from Edinburgh, ScotlandDealing with @VodafoneUK customer services continues to be a soul destroying experience! Who knew a simple upgrade would be so complicated...!
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Tim Kerby (@tkerby) reported from Edinburgh, Scotland@VodafoneUK just a note to say your data speed at Edinburgh Airport was down to 0.5Mbps all day yesterday with full 4G signal. Not just my phone either. May need investigating as it’s normally great
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Christina Naismith (@ChristinaNaismi) reported from Edinburgh, ScotlandDear @VodafoneUK when do you think you might respond to my complaint submitted in Jan 20 about your most awful customer service and followed by letter to your CEO - no acknowledgement & no response to my account being locked by you since 9 Nov 19! @MoneyTelegraph @BBCRadio4
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c74NcK (@AgentZara) reported from Winchburgh, Scotland@BuckleyKevin @EE @VodafoneUK Funny how they always try to blame everything else apart from their service. I've had the blame put on my house, my handset, where I work etc etc. Dire.
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James Rice (@jamesricedesign) reported from Edinburgh, Scotland3 hour wait to try and upgrade with @VodafoneUK or just move carriers to a cheaper deal 🤔 I assume the last stage of the customer journey is just called ‘****’em’ #customersupport #cx #servicedesign
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Kirsty Andrews (@KirstyThinks_) reported from Edinburgh, ScotlandCustomer services at @VodafoneUK literally have me in tears tonight with their staffs complete lack of empathy or apparent want to help people
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Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland@VodafoneUK I keep getting 'Vodafone age restricted content controls' page even though it's showing 'Adult content is unblocked' in my account. Seems like it’s one problem after another!
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Hong Kong Harry (@Harry1Kong) reported from Edinburgh, Scotland@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Raza (@hassanrh) reported from Edinburgh, ScotlandHey @VodafoneUK how come I am struggling to get a 4g signal on both my iPhone’s despite restarting both devices most of the day I seem to have one bar on 3G!!!! Finding it very difficult to work on 3G!
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Carrie Rennie (@whatsupdoch) reported from Edinburgh, Scotland@VodafoneUK I would love to see ear pods for the iPhone as I’ve never had them and sick of getting tangled in the wires🤣 @pinkprincesskap
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H is for Harp (@HarpSilver) reported from Edinburgh, Scotland@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
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Derek Minto (@DerekMinto) reported from Bonnyrigg, Scotland@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Library Cat (@edinlibrarycat) reported from Edinburgh, Scotland@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Marilyn (@19_Marilyn_89) reported from Edinburgh, ScotlandCan anyone at @VodafoneUK explain to me why after they made the wrong order and then took weeks to cancel it I’m still being told there is an order - meaning I haven’t had the upfront fee returned and my number is classed as under an order?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Richard B-H-Soame 13th BT (@SOAMER) reported@VodafoneUK what’s going on with the poor signal in north west Shropshire Oswestry area only 1 bar of 4g no internet connection?
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Tony (@TonyShots71) reportedMorning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹
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Chloe Dannielle (@MsChloe96) reported@VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.
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🏴☠️ emo king song mingi 🏴☠️ (@minkimeal) reportedday 4 of no internet and 0 help from @VodafoneUK @VodafoneGroup
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Yoganandu Pottam (@yoganandu) reportedHi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK
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simon withers (@KalEl_WBS) reported@VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!
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Graham Neden-Watts (@grahamneden) reported@VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.
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Delwar Ullah (@Sheffield128) reported@VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.
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Thorner (@lukethorne1990) reported@VodafoneUK 4g not working again in BS21 I am so glad my contract is up tomorrow so I can move to EE what an awful service you have @VodafoneUK, pure rubbish
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Mark Davies (@_MarkD) reported@VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.