Vodafone outages and service status in Edinburgh, Scotland
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Edinburgh come from postal codes EH4 , EH11 and EH1 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 21 days ago |
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Edinburgh
|
Internet | 21 days ago |
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Edinburgh
|
Internet | 25 days ago |
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Edinburgh
|
Phone | 1 month ago |
|
Edinburgh
|
Internet | 2 months ago |
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Edinburgh
|
Total Blackout | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Marco Di Vito (@MDivito81) reported from Kirkliston, Scotland@VodafoneUK Other people on Vodafone having the same issues. Initially thought it was myself and my wife but it appears there is many more in the village
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Library Cat (@edinlibrarycat) reported from Edinburgh, Scotland@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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H is for Harp (@HarpSilver) reported from Edinburgh, Scotland@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
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Jings, it’s Wag! #FBSI (@TotalWag) reported from Edinburgh, ScotlandHey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Carrie Rennie (@whatsupdoch) reported from Edinburgh, Scotland@VodafoneUK I would love to see ear pods for the iPhone as I’ve never had them and sick of getting tangled in the wires🤣 @pinkprincesskap
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Honeypenny (@MissHoneypenny) reported from Edinburgh, Scotland@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Ross Boyce (@Happy_Appetite) reported from Longniddry, Scotland@japster2008 @VodafoneUK 2/2 given that my wife is a lawyer and runs the regulatory liaison for one of the UK’s biggest banks, I look forward to my “customer detriment” complaint.. be afraid @VodafoneUK , you have no idea who or what I am.
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🏴King of Rock🏴⭐⭐🇦🇹 (@HighlandLoon) reported from Edinburgh, Scotland@VodafoneUK what's going on with your 4G service in Edinburgh. Its been coming and going for a couple of hours.
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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James Rice (@jamesricedesign) reported from Edinburgh, Scotland3 hour wait to try and upgrade with @VodafoneUK or just move carriers to a cheaper deal 🤔 I assume the last stage of the customer journey is just called ‘****’em’ #customersupport #cx #servicedesign
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland@VodafoneUK I’m STILL having problems with my data in Edinburgh. I haven’t encountered this before until 5g was introduced to the city and since then it’s happened twice for days at a time. Please help!
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Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland@VodafoneUK I keep getting 'Vodafone age restricted content controls' page even though it's showing 'Adult content is unblocked' in my account. Seems like it’s one problem after another!
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK @magentawillow @VodafoneUK there are problems uk wide... I'm Edinburgh. Maybe it would be helpful if all your operatives knew this rather than some explaining that and some suggesting DMs
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Lisa 🏴🏳️🌈 (@BrownScotmonkee) reported from Edinburgh, Scotland@VodafoneUK absolutely no signal at my home address for the last few weeks. I pay a ridiculous amount for my contract phone and shouldn't have to rely on WiFi calling!
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Julia 🇪🇺🏴🇩🇪 (@Scotkraut) reported from Edinburgh, Scotland@VodafoneUK any update on when the UK wide Broadband issues will be solved?
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Billy McDiarmid 🏴 🇪🇺 (@BillyMcDiarmid) reported from Ratho Station, Scotland@VodafoneUK signal still awful at Edinburgh Airport...puts me off travelling from here!
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AlexisW (@eagllefirestorm) reported from Edinburgh, Scotland@VodafoneUK so went to claim some free chocolate from @tesco as part of Vodafone rewards the app crashed on both mine and my wife’s phone then when we reset it said no longer Available. Never shopping at Tesco again thanks for cheating us Vodafone.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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brendan (@kegger1664) reported@Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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Navierstokes (@Navierstokes69) reported@VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK
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Hello Purgatory (@HelloPurgatory) reported@VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.
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Mr O (@mikel_funky) reported@VodafoneUK can you fix the ****** internet on your broadband FFS
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shaun (@1971wilko) reported@Benleo Meh, you want bad give @VodafoneUK a go.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
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Tamzin (@TweetsByTamzin) reportedSo funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.
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Jolyon Brown (@Eddie_Catflap) reported@KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!