Vodafone

Vodafone Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH4 and EH7.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Edinburgh, Scotland 11/20/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent Vodafone outage reports came from the following cities: Edinburgh and Dunfermline.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • ChristinaNaismi Christina Naismith (@ChristinaNaismi) reported from Edinburgh, Scotland

    Dear @VodafoneUK when do you think you might respond to my complaint submitted in Jan 20 about your most awful customer service and followed by letter to your CEO - no acknowledgement & no response to my account being locked by you since 9 Nov 19! @MoneyTelegraph @BBCRadio4

  • Sean_Nicol Sean Nicol (@Sean_Nicol) reported from Edinburgh, Scotland

    @VodafoneUK my phone has been away with you guys for repair, following on from a diagnostic from Apple to say there was a hardware issue with the phone. I have collected this today and the phone still does not connect to the internet - I also note that the notes from your repair

  • HighlandLoon 🏴󠁧󠁢󠁳󠁣󠁴󠁿King of Rock🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐⭐🇦🇹 (@HighlandLoon) reported from Edinburgh, Scotland

    @VodafoneUK what's going on with your 4G service in Edinburgh. Its been coming and going for a couple of hours.

  • LalaRubes Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland

    @VodafoneUK I keep getting 'Vodafone age restricted content controls' page even though it's showing 'Adult content is unblocked' in my account. Seems like it’s one problem after another!

  • EV_Nerd Ross Mac 🔋⚡🚗 🏳️‍🌈 (@EV_Nerd) reported from Balerno, Scotland

    @VodafoneUK More than a little disappointed that I had to call customer services to discover my fibre install for tomorrow is cancelled. Really annoyed that the system shows the original operator got an error but made no effort to contact me, instead cancelling the order...

  • Sharpshooter180 PT (@Sharpshooter180) reported from Edinburgh, Scotland

    @VodafoneUK - Edinburgh shop poor service today, no help and would not use them again 😡

  • Barriestweeting Barrie Wilkins 🎙🎧 (@Barriestweeting) reported from Edinburgh, Scotland

    Only 6 months in and yet again back onto @cedrsays to raise a complaint about @VodafoneUK for the second time for over charging and refusing to stop charging for a contract that finished the end of November. Absolute disgrace of a network. 10 years a customer and def my last!

  • mikeyfelley Michael Smart (@mikeyfelley) reported from Edinburgh, Scotland

    @ghacking @VodafoneUK Iv had the same issues mate Absolutely brutal. These Charleston’s took my order knowing full well they had none in stock

  • gkse16 Graham Henderson-King (@gkse16) reported from Edinburgh, Scotland

    @dolantalks @VodafoneUK They did the late payment charge for months with me when it was entirely down to them as they chose the day to take the direct debit. Took me really kicking off Judge Judy style to get resolution after a very snide ******* the phone said that I was an habitual late payer.😳

  • andrew_allan12 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺2lagersandapacketofcrisps (@andrew_allan12) reported from Kirkcaldy, Scotland

    @VodafoneUK red entertainment. I’m having problems activating Spotify. I contacted online callcentre but they haven’t fixed it. Can you help.

  • BillyMcDiarmid Billy McDiarmid 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@BillyMcDiarmid) reported from Ratho Station, Scotland

    @VodafoneUK signal still awful at Edinburgh Airport...puts me off travelling from here!

  • IastewartFTH Ian stewart (@IastewartFTH) reported from Bonnyrigg, Scotland

    Honestly, never ever deal with @VodafoneUK. What an absolute shambles of a company, literally none of their customer service advisors help and that includes those in the directors office where a case was escalated to them. We will call you at prearranged time, erm no you don’t.

  • LalaRubes Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland

    @VodafoneUK I’m STILL having problems with my data in Edinburgh. I haven’t encountered this before until 5g was introduced to the city and since then it’s happened twice for days at a time. Please help!

  • whatsupdoch Carrie Rennie (@whatsupdoch) reported from Edinburgh, Scotland

    @VodafoneUK I would love to see ear pods for the iPhone as I’ve never had them and sick of getting tangled in the wires🤣 @pinkprincesskap

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @VodafoneUK sorry I know you guys are really busy but I'm eligible for upgrade in 3 weeks but battery awful. Cannot find anywhere how I can just pay charge for early upgrade. Thank you

  • Scotkraut Julia 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇩🇪 (@Scotkraut) reported from Edinburgh, Scotland

    @VodafoneUK Thanks Ryan, as a Vodafone customer I am aware of that great offer, but I was wondering if there was something that could be offered to potential non Vodafone customers and/or non data customers. (We’re talking about senior citizens who might only have a basic mobile phone)

  • demimortonxx Demi Morton (@demimortonxx) reported from Edinburgh, Scotland

    @VodafoneUK are the worst company & their customer service is a joke😤😤

  • LalaRubes Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland

    @VodafoneUK I now can’t make phone calls OR use my data. Trying to speak to your complaints team is impossible. 5 days later and still no resolution or confidence that it will be fixed soon. Your network checker still shows everything being ‘good’. Come on Vodafone, sort it out!

  • NicolaLDunn Nicola L Dunn (@NicolaLDunn) reported from Edinburgh, Scotland

    @VodafoneUK not impressed that I have to wait until day after contract finishes to change to sim only. I’ve been a customer for over 20 years never get great deals (have 2 accs with you!) poor customer care #noloyalty

  • jamesricedesign James Rice (@jamesricedesign) reported from Edinburgh, Scotland

    3 hour wait to try and upgrade with @VodafoneUK or just move carriers to a cheaper deal 🤔 I assume the last stage of the customer journey is just called ‘****’em’ #customersupport #cx #servicedesign

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceyGoule Tracey Goule (@TraceyGoule) reported

    @VodafoneUK signal is absolutely shocking. We always had to use sure signal to get any coverage and now you have stopped that. Think I will be going elsewhere when my contract ends after years of being a customer of yours.

  • nickynabi Nicky Nabi (@nickynabi) reported

    @VodafoneUK @simonreavey Your website is down every time I try to buy the iPhone 13 pro max

  • ThomasT54991998 Thomas Turner (@ThomasT54991998) reported

    @VodafoneUK SORT YOUR WEBSITE OUT SO I CAN PREORDER THE DAMN PHONE

  • Capt_Darling Peter (@Capt_Darling) reported

    So I go into the @VodafoneUK shop. Surely they can help me? But no. They look on the computer and say, your order us in some sort of limbo. I already know that. That’s why I’m there. Then they tell me to call customer services. Or go on the infernal app. It’s utterly useless.

  • gadget112 nik (@gadget112) reported

    @VodafoneUK so been cut off twice from Vodaphone customer service which is terrible No call back and I’m supposed to sit waiting in a queue because staff are sat a home and there’s not enough staff to work worst service ever

  • Cheese1947 Cheese_1947 (@Cheese1947) reported

    @VodafoneUK what time do your customer services phone lines close? I’ve been holding for nearly 90 mins.

  • _paigelouisexo P x (@_paigelouisexo) reported

    I didn’t just sit on hold for 30 minutes to @VodafoneUK for them to put the phone down on me. 😤

  • ziegfieldstar Joy Debenham Burton💜 (@ziegfieldstar) reported

    @VodafoneUK Great! Pity I’m getting virtually no service in the ground floor of my House for several months. Don’t tell me use Wi-fi! Is that what I pay £45 a month to use? Pitiful customer service Don’t ask me to DM. Nothing gets done.

  • Capt_Darling Peter (@Capt_Darling) reported

    Stuck in 7 circles of hell that is @VodafoneUK customer services. Wasted more than 6 hours this week, either on hold or being passed from assistant to assistant on chat app. And still my order is in limbo. Now just want to cancel and leave the network. But they can’t even do that

  • rushdoo_ian Ian Rushforth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rushdoo_ian) reported

    @VodafoneUK Too late, you never released your prices early enough so I bought it from Apple and will let my EE SIM transfer.