Vodafone Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH6.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (22%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh, Queensferry and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK I have messaged but after 3 hours on the phone today, over 10 hours this month on top of that and a lot of personal stress due to your customer service I would be surprised if anything is fixed
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Martina.
(@martibiro) reported
from
Edinburgh, Scotland
Is it me or @VodafoneUK is not working? #Vodafonedown
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Jings, it’s Wag! #FBSI
(@TotalWag) reported
from
Edinburgh, Scotland
Hey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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MaxAlRo
(@aavalostorres) reported
@VodafoneUK it is a shame that your don’t train your staff to bring a great customer service. The interaction that I had with Melissa was way to humiliating, and someone who says I am good at my job shouldn’t be a customer advisor
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DK
(@iamdk82) reported
@VodafoneUK got some seriously pathetic service this mrng. Your chat lines aren’t equipped enough to handle the load and call center lines turn blank & i am unable to track my shipment, who can help?
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DK
(@ursdk10) reported
@VodafoneUK @SamsungMobile support says MCK is owned by network provider. @VodafoneUK support says it will be provided only by manufacturer ( Samsung). Whose correct and will provide the MCK code ? Its frustrating !
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Lawrence Watts
(@Beefeaterflo) reported
@VodafoneUK No, so I just cancelled my contract, problem solved 👍🏾 #vodaphonesucksatcustomerservice
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Vodafone UK
(@VodafoneUK) reported
@elbanna_nosiba Hi Nosiba 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Matt Smith
(@Matt_James1988) reported
@VodafoneUK hi guys, please can someone tell me why Vodafone is down in Milnthorpe/Kendal area (Cumbria) and when it’s be back on? Your DM standard answers are awful and don’t give a proper answer. Cheers 👍🏼
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Justin Clark
(@JustinC35655829) reported
@VodafoneUK your help service amounts to negative
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game.freak.98
(@GammerLegend1) reported
@JoeHarmonneee @VodafoneUK I'm having the same problem it's just a ******* joke they will still take my money though
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Reid
(@Reid47988033) reported
@VodafoneUK haven’t got 24 hour customer service but can take my money and not give me the services I’ve paid for? Nice one
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Lord Matthew J. Ramsden
(@MatthewJRamsden) reported
from
London Colney, England
@VodafoneUK why is my phone randomly not recognizing my sim anymore? I can’t use data/calls, urgent help