Vodafone Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH3, EH7 and EH14.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Honeypenny
(@MissHoneypenny) reported
from
Edinburgh, Scotland
@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Dalmeny Cars
(@dalmenycars) reported
from
Kirkliston, Scotland
@VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191
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Will Patrikiadis
(@williamp7) reported
from
Edinburgh, Scotland
Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Pegs
(@Miss_Peg) reported
The guy said I need to change my marketing preferences but @VodafoneUK, I’ve never given you permission to call me 4 times in the same week about my data. I never said that was okay.
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Dots 💿
(@iD0ts) reported
Uhhh @O2 @VodafoneUK what’s happening in the FK1 1LZ area? Currently no service and everyone I know in this area on O2 and Vodafone are the same
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Sarah Dobson
(@Sarah_Dobbers) reported
@VodafoneUK our WiFi went down yesterday, after reseting the router it is working again but is shockingly slow (clicking on a link in a tweet, for example, just doesn't work). Any advice?
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Carlos🐝
(@carl_carlos87) reported
Amazing customer service this morning from @VodafoneUK they didn’t have to help but they did 👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Colchester, England
@VodafoneUK It’s still down :(
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Robert Pashley
(@tryintoohard) reported
@VodafoneUK utterly utterly awful service, no internet connection and no help. After a series of error and incorrect information from you.
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Dom Andradi-Brown
(@ThinkDeepReef) reported
@VodafoneUK what’s happening with coverage in TN13? - can’t get any signal!
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Neil McKenna
(@neilmckenna) reported
@VodafoneUK Is there an issue with coverage in TN13 area? Both my and my wife's phone have no signal. Network Coverage Checker claims all is well...
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Bridie Wilkinson
(@bridifer) reported
@VodafoneUK Hi - now back online after an engineer came - told us we were disconnected by another engineer, so not a local outage as previously told? Who can I speak to about compensation for 36 hours of wifi lost please?
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Bluelight
(@Bluelight999101) reported
Well @VodafoneUK you have confirmed due to inactivity, you have the right to disconnect a payg mobile, re-circulate the number and delete £50 credit as it is in your terms and conditions. Supported by @Ofcom Disgraceful service. Avoid if you can is my advice. #GreedAboveCustomer