Vodafone Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH5 and EH6.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh, Rosyth, Winchburgh and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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CalHibs
(@CLHibs) reported
from
Edinburgh, Scotland
@VodafoneUK having huge data issues and getting no support from online chat or on 191. Any help at all?
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
Hi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.
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Dalmeny Cars
(@dalmenycars) reported
from
Kirkliston, Scotland
@VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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G
(@ginandtoxicuk) reported
from
Dunfermline, Scotland
Ah help look at DMs @VodafoneUK @Vodacom @VodafoneGroup my iPad order ia missing
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Honeypenny
(@MissHoneypenny) reported
from
Edinburgh, Scotland
@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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David Sinclair
(@Brickinoz2002) reported
from
Mid Calder, Scotland
@VodafoneUK really getting annoyed with Vodafone’s inability to do a phone upgrade they are now saying they haven’t received our old phone when it was handed in to their store as they never sent out the pack for it I think I might need to move our whole family to EE at this rate
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Rachael Santangelo
(@Beleza_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK But its not really the point. I was given a code last night. I can't retrieve it and I've to wait 3 days for them to fix it. I try new links l,they don't work. Why is it always the same drama? Its almost like you promote the scheme to get the businesss but don't want to honour it
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Joe Brock
(@josephbrock) reported
from
Edinburgh, Scotland
@VodafoneUK Hello. I wasn’t asking if there was a way to cancel over social media. Either via the online portal or a letter I can write? I do not want to go through the retentions process as it’s soul-destroying. I have replaced the mobile broadband with 1Gbps fibre so it is superfluous.
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Will Patrikiadis
(@williamp7) reported
from
Edinburgh, Scotland
Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Tim Kerby
(@tkerby) reported
from
Edinburgh, Scotland
@VodafoneUK just a note to say your data speed at Edinburgh Airport was down to 0.5Mbps all day yesterday with full 4G signal. Not just my phone either. May need investigating as it’s normally great
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴
(@PrettyHatMech) reported
@GeorgeMonbiot @VodafoneUK If agents were rewarded on fixing how many customers didn’t have to call back; as opposed to how quickly they got rid of the customer; then we would all get better service.
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Daniel Uk
(@i082327) reported
@GeorgeMonbiot Had the same issues with Vodafone trying to get a SIM with data to speak to my father in law in hospital in his last months. They were appalling @vodafoneuk total scum as a company
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JPO'D
(@jwap101) reported
@VodafoneUK your signal is now non existent, be good to know what the issue is and what the plan is to resolve.
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Alex Adam
(@alex_wetlegs) reported
@GeorgeMonbiot @VodafoneUK 12. An email address for customer complaints , rather than only having a postal address. 13. Empower the customer complaints team to actually be fix complaints , as opposed to fwd`ing on to others. 14. Publish their environmental strategy and actually invest in it!
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Charlotte Chapman
(@_CLChapman_) reported
@timprater @VodafoneUK I turned off data roaming, got fed up with it. So now my phone just tells me when my network (EE) isn’t available instead
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Peter B
(@PeterB90794031) reported
@GeorgeMonbiot @VodafoneUK It took over two months to get broadband up and running in our home after a move. Issue was Openreach, but Vfone never seemed to concered about the long delay in establishing service. Just impersonal boilerplate emails about this or that delay. Noboby in charge of the problem.
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John Armstrong
(@Armstrong_John) reported
@VodafoneUK can anyone help me with account? It has not been right since I upgraded!
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Daniel Redman
(@Dan20Red) reported
@davidhcity @VodafoneUK Exact same happened to Nic yesterday working from home! Cut out and still not on. But don't worry, you can chat to their Chat Bot assistant. Very helpful! 🙄🙄
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Chris Marmora
(@MsChrisTwit) reported
@GeorgeMonbiot @VodafoneUK well, this is a bank with probably more complex verification issues, but Nat West has a bereavement team and on-line process which has been pretty good I found- I don't know if companies "benchmark" anymore but it is one example if they feel like looking.
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Behavioural Conflict 🇺🇦
(@BehaviouralC) reported
@GeorgeMonbiot @VodafoneUK Not just bereavement... trying to get them to acknowledge and accept Power of Attorney is very difficult. They whole customer service interface is poor with people larger following scripts and when a client deviates from a script they are lost and the shutters come down