Vodafone Outage Report in Edinburgh, Scotland
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH3 , EH7 and EH14 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Vodafone
Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 1 day ago |
|
Edinburgh
|
Total Blackout | 5 days ago |
|
Edinburgh
|
Total Blackout | 5 days ago |
|
Edinburgh
|
Total Blackout | 5 days ago |
|
Edinburgh
|
Wi-fi | 8 days ago |
|
Edinburgh
|
Total Blackout | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Library Cat (@edinlibrarycat) reported from Edinburgh, Scotland@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Lisa Morton (@lisa_r_morton) reported from Edinburgh, Scotland@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Michael Russell (@Feorlean) reported from Edinburgh, ScotlandWhat does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Louise Gatti (@louise295) reported from Musselburgh, Scotland@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Stu Pardoe (@StuPardoe) reported from Edinburgh, Scotland@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Hong Kong Harry (@Harry1Kong) reported from Edinburgh, Scotland@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Brian Thomas (@brian6211) reported from Edinburgh, ScotlandThis is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Lisa Morton (@lisa_r_morton) reported from Edinburgh, Scotland@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Martina. (@martibiro) reported from Edinburgh, ScotlandIs it me or @VodafoneUK is not working? #Vodafonedown
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Michaela🎃Turner (@Michaela_v89) reported from Edinburgh, Scotland@VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯
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Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Derek Minto (@DerekMinto) reported from Bonnyrigg, Scotland@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Michaela🎃Turner (@Michaela_v89) reported from Edinburgh, Scotland@VodafoneUK I have messaged but after 3 hours on the phone today, over 10 hours this month on top of that and a lot of personal stress due to your customer service I would be surprised if anything is fixed
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Kay (@adkay1) reported from Barnet, EnglandKudos to @VodafoneUK for their new customer service strategy: you can’t cancel if we keep you on hold #genius #wastedsundays
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James Pryor (@Pryor_27) reported from London Colney, EnglandIncredibly frustrating customer service experience with @VodafoneUK London Victoria. Upgraded phone yesterday over the phone, was told that it would be waiting for me in store today.... apparently It’s not available. The phone is in stock in store, but 1/2
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Karen Tomalin (@BigBraLady) reported from Dudley, EnglandSo Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Valen🌼 (@valeenshelby) reported from Poplar, EnglandYour service is so ******* bad, every month i have issues with my router.... Very disappointed @VodafoneUK
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j°n Çr@GG$🛠 (@craggs0) reported from Darlington, England@VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it
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Daniel Edwards (@ItsDanEdwards) reported from Garston, England@ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, EnglandPleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Mark Bolding-Howe 🏳️🌈 (@markboldinghowe) reported from Stratford, England@VodafoneUK Thanks for the offer Ryan but I've already spoken to the complaints team and am now at your Westforeld Stratford store to see if I can resolve the issue now. If unable to I'm going to cancel the watch and wait out my contracts and move to a service that doesnt sell old for new
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Nick Dunbar (@dunnydozer) reported from Ilford, England@VodafoneUK how god damn hard is it for your salespersons to understand “put me through to retention” instead of being patronising and refusing to, instead going for hard sale!!! And trying to charge £10 for admin on a discount I already receive!
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That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England@VodafoneUK Thanks Tim, I have completed the form and will wait to see what happens! It would have been so very helpful if your customer services phone line had known this information rather than telling me I was required to top up the sim before it could be unlocked.