Vodafone Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Edinburgh come from postal codes EH9.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Vodafone
Vodafone is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (22%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK @magentawillow @VodafoneUK there are problems uk wide... I'm Edinburgh. Maybe it would be helpful if all your operatives knew this rather than some explaining that and some suggesting DMs
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Colin Ramsay
(@Coj1875) reported
from
Edinburgh, Scotland
@VodafoneUK @palindromic_bob Do you think you could make me happy by unlocking my phone, been waiting several weeks now and your customer service seem to be just ignoring me now.
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Raza
(@hassanrh) reported
from
Edinburgh, Scotland
Hey @VodafoneUK how come I am struggling to get a 4g signal on both my iPhone’s despite restarting both devices most of the day I seem to have one bar on 3G!!!! Finding it very difficult to work on 3G!
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Jings, it’s Wag! #FBSI
(@TotalWag) reported
from
Edinburgh, Scotland
Hey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Matt Kilcoyne 😄
(@MRJKilcoyne) reported
from
Edinburgh, Scotland
@matthewlesh @VodafoneUK Matt, I'm sorry to hear this has ruined your day. As someone with colleagues that use @VodafoneUK I'm worried at this shocking service. May have to tell them to use another company!
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Paul Cain
(@Paul_Fledge) reported
from
Edinburgh, Scotland
@VodafoneUK Hadouken - Bad Signal 🎼 “Don't leave me my voice mail, please!” 🎼
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK I have messaged but after 3 hours on the phone today, over 10 hours this month on top of that and a lot of personal stress due to your customer service I would be surprised if anything is fixed
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Martina.
(@martibiro) reported
from
Edinburgh, Scotland
Is it me or @VodafoneUK is not working? #Vodafonedown
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Alison munro
(@AlisonAlimun62) reported
from
Edinburgh, Scotland
@VodafoneUK my partner is tearing his hair out with the absolutely shocking customer service. Just been on the phone for 45 mins and agent said she was taking her break now and will phone back later! I suspect not. So angry 😡
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯
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Ross Boyce
(@Happy_Appetite) reported
from
Longniddry, Scotland
@ChefWayner @MelissaCole @japster2008 @VodafoneUK @DailyMailUK I’m actually looking forward to this going to court, it’s a walk-over for me and the easiest way to get them to repair my credit file. Given my Mrs is a lawyer and leads consumer credit relations with the regulator, I know exactly what complaints to make - customer detriment main
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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J
(@JeanG75) reported
@VodafoneUK still on hold after hours spent on hold with call centres in India trying to resolve the extortion of making up charges I don’t owe. Expect legal action and complaint registered with regulator. You’ve lost a customer of 20+ years.
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Helen Rudd
(@Treebor) reported
from
Sittingbourne, England
@VodafoneUK the issue was caused by unauthorised access to my account by a Vodafone staff member. How do I raise a GDPR complaint please?
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Sam Nicholson
(@snicholsontri) reported
@VodafoneUK Is your live chat down? I’ve been trying since 8am but receiving “no advisors available” - also can’t get through on the phone…?
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J
(@JeanG75) reported
@VodafoneUK your customer service is appalling. You scam customers with charges they don’t owe and then put them on hold for hours to call centres in India!! Moving to better company after 20 years with Vodafone.
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Shubhang Malik
(@TheUnitedGoalie) reported
@VodafoneUK hello. Dropped a DM. Please help.
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Hoop 💙
(@Prem2014) reported
@VodafoneUK Your customer service needs some serious work. 3 different advisors I’ve spoken too have all assured me a problem has been fixed and to wait 24hr. At the end of each 24hrs it’s not fixed and still have no phone. I have to keep calling you! 72 hrs and waiting.
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sqwirräl
(@sqwirral) reported
@VodafoneUK Internet down again?
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Kamran Ali
(@kamranali44) reported
@VodafoneUK Worst customer service (charges double the amount of money), and has the courage to put the phone down on my after waiting 50 minutes on the line. Stay away from them. Worst company ever to deal with.
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ed francis
(@pompeyhedge) reported
@VodafoneUK yet again mobile internet is down in north Surrey. Absolute joke, never above 2mbps when it is working. So glad I'm leaving. (x2 contracts).
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Gareth Hughes
(@gh230277) reported
@VodafoneUK no broadband day 2. We pay for Pro, but the backup rarely connects & is only 1mbps when working. I've spent hours on chat trying to resolve & your xperts aren't able help. I've wasted hours of my life on this: what do I need to do to get someone out to sort it?