Vodafone Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH6, EH4, EH1 and EH7.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh, Winchburgh and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Martina.
(@martibiro) reported
from
Edinburgh, Scotland
Is it me or @VodafoneUK is not working? #Vodafonedown
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Jings, it’s Wag! #FBSI
(@TotalWag) reported
from
Edinburgh, Scotland
Hey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK I have messaged but after 3 hours on the phone today, over 10 hours this month on top of that and a lot of personal stress due to your customer service I would be surprised if anything is fixed
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Will James
(@WillH1000) reported
@VodafoneUK is the My Vodafone app down? I can't view any info and would like to see why my bill payment was higher than expected. No info on billing or plans and charges. Thanks
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Una Cottrell
(@UnaCottrell) reported
from
Holmes Chapel, England
@VodafoneUK Is the Vodafone wifi network down in Cheshire please? Can’t seem to connect 😡
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Barry Stevens
(@bluebazuk) reported
On hold for over an hour, lost patience, same 2 awful songs on a loop, @VodafoneUK the telecommunications company that can’t communicate…#worstcustomerservice
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Rav
(@RavBabbra) reported
@VodafoneUK I already had a broad band deal with you but went to the store to complain that it kept dropping out. I was told that my existing desk had come to an end but if I signed up I would get an updated router that should sort my issues
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Mr Ry_
(@iam_ryanmattos) reported
I can’t believe @VodafoneUK are offering me £5 off for my upgrade after I’ve been a customer for almost 5 years.. FIVE Pounds lol £1 of every year basically #disrespect
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Jules
(@julifak) reported
@VodafoneUK your customer service is shocking! And your staff needs to be PROPERLY TRAINED at the very least
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Rav
(@RavBabbra) reported
@VodafoneUK so I signed up to a new broadband contact at the Marlborough store last weekend and was promised a newer router. This has not arrived and my broadband is going on and out of service....help. #Vodafone
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Fionak
(@Fionak33700582) reported
@VodafoneUK Had a DM from a ‘Steph’, to which I replied, and guess what, your BOT replied to that! And here we are some 5 days later…. If I can’t get in touch with my provider, there’s no point staying a customer, is there😡
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optionman
(@optiondude666) reported
@VodafoneUK IAM SICK AND TIRED OF THIS YOU SAY YOU HAVE FIXED THE WIFI WHEN YOU HAVENT AND THE WIFI IS **** AND SLOW AND KEEPS DISCONNECTING AND HAS BEEN EVERY DAY MULTIPLE TIMES NOW FOR 2 MONTHS ITS RIDICULOUS YOU SCUMBAGS
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Claire Forrest
(@ditzy_diva) reported
@VodafoneUK I have just waited to speak to someone for 2 hrs 30 mins to be cut off when your lines closed. I can't deal with the issue through your app, cos my acct has limited access for some stupid reason! Your service forces me to call and then doesn't deal with it. #Joke