Vodafone outages and service status in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 30, 5:13 PM GMT+1.
- Internet (75%)
- Phone (25%)
The latest reports from users having issues in Edinburgh come from postal codes EH4 , EH11 , EH1 and EH3 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at Vodafone
Vodafone is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 2 days ago |
|
Edinburgh
|
Internet | 3 days ago |
|
Edinburgh
|
Internet | 6 days ago |
|
Edinburgh
|
Phone | 25 days ago |
|
Edinburgh
|
Internet | 1 month ago |
|
Edinburgh
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Alison munro (@AlisonAlimun62) reported from Edinburgh, Scotland@VodafoneUK my partner is tearing his hair out with the absolutely shocking customer service. Just been on the phone for 45 mins and agent said she was taking her break now and will phone back later! I suspect not. So angry 😡
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Paul Carnie (@paul_carnie) reported from Edinburgh, Scotland@VodafoneUK Thanks for the reply. Firstly can we have an indication on how long this issue will take to resolve? Also will I and many others be compensated for the downtime?
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Marco Di Vito (@MDivito81) reported from Kirkliston, Scotland@VodafoneUK Other people on Vodafone having the same issues. Initially thought it was myself and my wife but it appears there is many more in the village
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@VodafoneUK But its not really the point. I was given a code last night. I can't retrieve it and I've to wait 3 days for them to fix it. I try new links l,they don't work. Why is it always the same drama? Its almost like you promote the scheme to get the businesss but don't want to honour it
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Catherine Gillon (@CatherineGillon) reported from Edinburgh, Scotland@VodafoneUK now stood for 35 mins in the gyle store waiting to pick up my new phone. 3 staff who have been with same customer since I got here. Not good enough. People behind just left to go to carphone warehouse.
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Cloud Dance Festival (@clouddancefest) reported from Edinburgh, Scotland@VodafoneUK No, mansplaining is always offensive, and Voda’s two-stage authentication is sufficient so this level of id proof is beyond reasonable. Then again, so is charging customers and not providing a signal ever 🤣
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Will Patrikiadis (@williamp7) reported from Edinburgh, ScotlandHi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up
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Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland@VodafoneUK I keep getting 'Vodafone age restricted content controls' page even though it's showing 'Adult content is unblocked' in my account. Seems like it’s one problem after another!
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Jings, it’s Wag! #FBSI (@TotalWag) reported from Edinburgh, ScotlandHey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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Graham Henderson-King (@gkse16) reported from Edinburgh, Scotland@dolantalks @VodafoneUK They did the late payment charge for months with me when it was entirely down to them as they chose the day to take the direct debit. Took me really kicking off Judge Judy style to get resolution after a very snide ******* the phone said that I was an habitual late payer.😳
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🏴🇪🇺2lagersandapacketofcrisps (@andrew_allan12) reported from Kirkcaldy, Scotland@VodafoneUK red entertainment. I’m having problems activating Spotify. I contacted online callcentre but they haven’t fixed it. Can you help.
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Haley (@hlyttle1) reported from Cowdenbeath, Scotland@VodafoneUK advertising 5G yet I haven’t had access to 3 or 4G since 3.30am and no one can ‘find a problem’ 😑😑😑
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Ian stewart (@IastewartFTH) reported from Bonnyrigg, ScotlandHonestly, never ever deal with @VodafoneUK. What an absolute shambles of a company, literally none of their customer service advisors help and that includes those in the directors office where a case was escalated to them. We will call you at prearranged time, erm no you don’t.
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Christina Naismith (@ChristinaNaismi) reported from Edinburgh, ScotlandDear @VodafoneUK when do you think you might respond to my complaint submitted in Jan 20 about your most awful customer service and followed by letter to your CEO - no acknowledgement & no response to my account being locked by you since 9 Nov 19! @MoneyTelegraph @BBCRadio4
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James Rice (@jamesricedesign) reported from Edinburgh, Scotland3 hour wait to try and upgrade with @VodafoneUK or just move carriers to a cheaper deal 🤔 I assume the last stage of the customer journey is just called ‘****’em’ #customersupport #cx #servicedesign
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Lisa Morton (@lisa_r_morton) reported from Edinburgh, Scotland@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Peter Pereira (@Peter_Pereira) reported from Edinburgh, Scotland@VodafoneUK @currys never contact me here but the I received a email where they are ready to cancel my contract but not read to correct it. Very sad that I have might have change my network too.
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Julia 🇪🇺🏴🇩🇪 (@Scotkraut) reported from Edinburgh, Scotland@VodafoneUK any update on when the UK wide Broadband issues will be solved?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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El ⛅️ (@its_just_el_) reported@VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot
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Griff Webber (@griffwebber) reported@spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite
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Ian Newson (@iannewson) reported@VodafoneUK There seems to be a fault with your FTTP migration system. Tried 2 migrate 2u last week. Happened to log into account next day request to find it had failed( no contact to tell me) spoke 2 support to be told there was a problem try again and try again. Same again.
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CAR0LE (@C4R013256) reportedHello @VodafoneUK I have lost count of the number of times I have tried to contact you today. I have been cut off each time (so not a great advertisement for your network!!)
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@screechy (@screechy451738) reported@VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.
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Paul da Rita (@Paul_da_Rita) reportedhi @VodafoneUK - over the last few months your coverage has got so bad that I not only don't get a signal in my village, but I have problems in central London too. Any particularr reason for this? Given it's a business phone, it's not ideal!
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Di Drinkwater (@CarbonTiptoes) reported@VodafoneUK We have vodafone phone and internet. Just tried logging in. It's sent a message to one of our phones. Hysterically the landline in preference to one of the mobiles. Anyway the messaging service doesn't work - press 1 to hear the message just repeats it and cuts off.
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Fhunner (@_Fhunner) reportedAre there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK
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RedJD77-78-81-84-05-19 (@RedsfanJD) reported@VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach
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RedJD77-78-81-84-05-19 (@RedsfanJD) reported@VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach