Vodafone outages and service status in Edinburgh, Scotland
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Edinburgh come from postal codes EH4 , EH11 and EH1 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 15 days ago |
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Edinburgh
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Internet | 16 days ago |
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Edinburgh
|
Internet | 20 days ago |
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Edinburgh
|
Phone | 1 month ago |
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Edinburgh
|
Internet | 2 months ago |
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Edinburgh
|
Total Blackout | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Christina Naismith (@ChristinaNaismi) reported from Edinburgh, ScotlandDear @VodafoneUK when do you think you might respond to my complaint submitted in Jan 20 about your most awful customer service and followed by letter to your CEO - no acknowledgement & no response to my account being locked by you since 9 Nov 19! @MoneyTelegraph @BBCRadio4
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Jings, it’s Wag! #FBSI (@TotalWag) reported from Edinburgh, ScotlandHey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Honeypenny (@MissHoneypenny) reported from Edinburgh, Scotland@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland@VodafoneUK I keep getting 'Vodafone age restricted content controls' page even though it's showing 'Adult content is unblocked' in my account. Seems like it’s one problem after another!
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Michaela Turner (@Michaela_v89) reported from Edinburgh, Scotland@VodafoneUK you took my phone over 2 weeks ago to do a battery refresh, sent it back after not doing anything, asked me to go in store to do it again was promised 4 days fix & that the holiday wouldn’t matter 7 days ago… now no one can tell me where it is! Help
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Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland@VodafoneUK I’m STILL having problems with my data in Edinburgh. I haven’t encountered this before until 5g was introduced to the city and since then it’s happened twice for days at a time. Please help!
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Demi Morton (@demimortonxx) reported from Edinburgh, Scotland@VodafoneUK are the worst company & their customer service is a joke😤😤
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Ross Boyce (@Happy_Appetite) reported from Longniddry, Scotland@ChefWayner @MelissaCole @japster2008 @VodafoneUK @DailyMailUK I’m actually looking forward to this going to court, it’s a walk-over for me and the easiest way to get them to repair my credit file. Given my Mrs is a lawyer and leads consumer credit relations with the regulator, I know exactly what complaints to make - customer detriment main
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Raza (@hassanrh) reported from Edinburgh, ScotlandHey @VodafoneUK how come I am struggling to get a 4g signal on both my iPhone’s despite restarting both devices most of the day I seem to have one bar on 3G!!!! Finding it very difficult to work on 3G!
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Stephen Honeyman (@sh0110b8995) reported from Edinburgh, Scotland@VodafoneUK I have been charged twice for the the same account. Can you please help me?
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Catherine Gillon (@CatherineGillon) reported from Edinburgh, Scotland@VodafoneUK now stood for 35 mins in the gyle store waiting to pick up my new phone. 3 staff who have been with same customer since I got here. Not good enough. People behind just left to go to carphone warehouse.
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c74NcK (@AgentZara) reported from Winchburgh, Scotland@BuckleyKevin @EE @VodafoneUK Funny how they always try to blame everything else apart from their service. I've had the blame put on my house, my handset, where I work etc etc. Dire.
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Library Cat (@edinlibrarycat) reported from Edinburgh, Scotland@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Steven Blake (@schue81) reported from Edinburgh, ScotlandDealing with @VodafoneUK customer services continues to be a soul destroying experience! Who knew a simple upgrade would be so complicated...!
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Marco Di Vito (@MDivito81) reported from Kirkliston, Scotland@VodafoneUK Other people on Vodafone having the same issues. Initially thought it was myself and my wife but it appears there is many more in the village
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Lisa Morton (@lisa_r_morton) reported from Edinburgh, Scotland@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Murray Grubb Jnr (@MurrayGrubbJnr) reported from Kirkcaldy, ScotlandBeen with @VodafoneUK for 6 months and it has never once been reliable. Their routers reliability and supposed delivery speeds are a thing of legend. Unfortunately the truth is they are awful and leave you to countdown 18 months with sheer anger
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Lisa Morton (@lisa_r_morton) reported from Edinburgh, Scotland@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Alison munro (@AlisonAlimun62) reported from Edinburgh, Scotland@VodafoneUK my partner is tearing his hair out with the absolutely shocking customer service. Just been on the phone for 45 mins and agent said she was taking her break now and will phone back later! I suspect not. So angry 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CarolineS (@Carolin85504213) reported@VodafoneUK your network is down in Fleet Hampshire
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F2K (@Mafri15) reported@VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys
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Rebecca Catherine Viner (@Beckiviner) reported@VodafoneUK 5th time i am failing to log in and order a new phone due to the brain nanite issue as i said. i am currently hating all exsitacne and need to escape UK as their is only abuse here to me
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Robert James (@EmergencyDoc209) reported@VodafoneUK After spending the equivalent of 1.5 days disconnecting from my mis-sold and non-functioning broadband I am a little disappointed to be offered £30 as a goodwill gesture… I’ll stay away from your poor products and egregiously bad customer “service” in future!
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AB (@bally1001) reported@VodafoneUK is seriously terrible to deal with. 🙈🙈
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Mr. Alam (@Zain__Cheema) reported🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE
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Ste Jones (@eJ2095) reported@VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months
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tt (@tonyfraser24) reported@VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled
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Rachel (@Rachel___001) reported@VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.