Vodafone outages and service status in Dunfermline, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Vodafone generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Vodafone
Vodafone is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 19 days ago |
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Internet | 20 days ago |
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Internet | 23 days ago |
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Phone | 1 month ago |
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Internet | 2 months ago |
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Total Blackout | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Sam Pilgrim (@SamPilgrim12) reported from Bathgate, Scotland@VodafoneUK wifi still not working ffs oh yeah switched on yesterday 4 times I gave contacted still no where further forward honestly ******* useless
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Derek Scott (@DegsyScott) reported from Grangemouth, ScotlandWhat’s going on @VodafoneUK … three outages (mobile network) in a week at home…. Not good enough
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Aldo (@AGDun_162) reported from Edinburgh, Scotland@AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.
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Graham Henderson-King (@gkse16) reported from Edinburgh, Scotland@dolantalks @VodafoneUK They did the late payment charge for months with me when it was entirely down to them as they chose the day to take the direct debit. Took me really kicking off Judge Judy style to get resolution after a very snide ******* the phone said that I was an habitual late payer.😳
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@VodafoneUK But its not really the point. I was given a code last night. I can't retrieve it and I've to wait 3 days for them to fix it. I try new links l,they don't work. Why is it always the same drama? Its almost like you promote the scheme to get the businesss but don't want to honour it
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Alex (@AlexLamond1) reported from Edinburgh, Scotland@VodafoneUK It is, but I’m afraid I’ve already spoken to your support team who tell me I can’t get it, leading to the above rant aha
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orange wok (@OrangeWok) reported from Bo’ness, Scotland@JenG1210 @TheHairyJobbie @VodafoneUK I never got fone back even though they said ‘come collect’ it became too much hassle to keep going to find my fone. It was a material object that I wasn’t gonna waste more of my life chasing.
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Sean Nicol (@Sean_Nicol) reported from Edinburgh, Scotland@VodafoneUK my phone has been away with you guys for repair, following on from a diagnostic from Apple to say there was a hardware issue with the phone. I have collected this today and the phone still does not connect to the internet - I also note that the notes from your repair
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UK Blinds Edinburgh (@gramps1874) reported from Edinburgh, Scotland@scottishchicp @VodafoneUK Was with O2, since I first got my mobile, changed this year, EE much better deals & no issues with network
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Kirsty Andrews (@KirstyThinks_) reported from Edinburgh, ScotlandCustomer services at @VodafoneUK literally have me in tears tonight with their staffs complete lack of empathy or apparent want to help people
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AlexisW (@eagllefirestorm) reported from Edinburgh, Scotland@VodafoneUK so went to claim some free chocolate from @tesco as part of Vodafone rewards the app crashed on both mine and my wife’s phone then when we reset it said no longer Available. Never shopping at Tesco again thanks for cheating us Vodafone.
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James Rice (@jamesricedesign) reported from Edinburgh, Scotland3 hour wait to try and upgrade with @VodafoneUK or just move carriers to a cheaper deal 🤔 I assume the last stage of the customer journey is just called ‘****’em’ #customersupport #cx #servicedesign
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Michael Smart (@mikeyfelley) reported from Edinburgh, Scotland@ghacking @VodafoneUK Iv had the same issues mate Absolutely brutal. These Charleston’s took my order knowing full well they had none in stock
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Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Michaela Turner (@Michaela_v89) reported from Edinburgh, Scotland@VodafoneUK you took my phone over 2 weeks ago to do a battery refresh, sent it back after not doing anything, asked me to go in store to do it again was promised 4 days fix & that the holiday wouldn’t matter 7 days ago… now no one can tell me where it is! Help
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Matt Kilcoyne 😄 (@MRJKilcoyne) reported from Edinburgh, Scotland@matthewlesh @VodafoneUK Matt, I'm sorry to hear this has ruined your day. As someone with colleagues that use @VodafoneUK I'm worried at this shocking service. May have to tell them to use another company!
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Scott Gourlay (@scottygourlay) reported from Livingston, ScotlandSo @VodafoneUK pair my eSim for new Apple Watch to the wife’s No. and after 24hrs of trying to sort via chat and calls, I know have to wait up to 72hrs because the 5th level of help I need to rectify don’t work a Sunday. Meanwhile I’m supposed to just leave the watch off. 🤬
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK @magentawillow @VodafoneUK there are problems uk wide... I'm Edinburgh. Maybe it would be helpful if all your operatives knew this rather than some explaining that and some suggesting DMs
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Murray Grubb Jnr (@MurrayGrubbJnr) reported from Kirkcaldy, ScotlandBeen with @VodafoneUK for 6 months and it has never once been reliable. Their routers reliability and supposed delivery speeds are a thing of legend. Unfortunately the truth is they are awful and leave you to countdown 18 months with sheer anger
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Benno (@ism_or_phobe) reportedBought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous
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@screechy (@screechy451738) reported@VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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Jolyon Brown (@Eddie_Catflap) reported@KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?
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𖦞 (@moriuchirm) reported@VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.
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WorldCupWilly1966 (@Worldcupwil1966) reported@VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present
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Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.