Vodafone outages and service status in Dunfermline, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 days ago |
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Internet | 13 days ago |
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Internet | 2 months ago |
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Internet | 4 months ago |
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Internet | 4 months ago |
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Internet | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@VodafoneUK But its not really the point. I was given a code last night. I can't retrieve it and I've to wait 3 days for them to fix it. I try new links l,they don't work. Why is it always the same drama? Its almost like you promote the scheme to get the businesss but don't want to honour it
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Derek Scott (@DegsyScott) reported from Grangemouth, ScotlandWhat’s going on @VodafoneUK … three outages (mobile network) in a week at home…. Not good enough
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Christina Naismith (@ChristinaNaismi) reported from Edinburgh, ScotlandDear @VodafoneUK when do you think you might respond to my complaint submitted in Jan 20 about your most awful customer service and followed by letter to your CEO - no acknowledgement & no response to my account being locked by you since 9 Nov 19! @MoneyTelegraph @BBCRadio4
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Haley (@hlyttle1) reported from Cowdenbeath, Scotland@VodafoneUK advertising 5G yet I haven’t had access to 3 or 4G since 3.30am and no one can ‘find a problem’ 😑😑😑
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Nicola L Dunn (@NicolaLDunn) reported from Edinburgh, Scotland@VodafoneUK not impressed that I have to wait until day after contract finishes to change to sim only. I’ve been a customer for over 20 years never get great deals (have 2 accs with you!) poor customer care #noloyalty
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Dalmeny Cars (@dalmenycars) reported from Kirkliston, Scotland@VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191
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🏴King of Rock🏴⭐⭐🇦🇹 (@HighlandLoon) reported from Edinburgh, Scotland@VodafoneUK what's going on with your 4G service in Edinburgh. Its been coming and going for a couple of hours.
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Cloud Dance Festival (@clouddancefest) reported from Edinburgh, Scotland@VodafoneUK No, mansplaining is always offensive, and Voda’s two-stage authentication is sufficient so this level of id proof is beyond reasonable. Then again, so is charging customers and not providing a signal ever 🤣
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Aldo (@AGDun_162) reported from Edinburgh, Scotland@AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@VodafoneUK I raise an issue with Vodafone advantage Thursday. I was told they would get back within 72 hrs. I'm just wondering If that includes weekends? Thanks
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Demi Morton (@demimortonxx) reported from Edinburgh, Scotland@VodafoneUK are the worst company & their customer service is a joke😤😤
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Lisa Morton (@lisa_r_morton) reported from Edinburgh, Scotland@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Kirsty Andrews (@KirstyThinks_) reported from Edinburgh, ScotlandCustomer services at @VodafoneUK literally have me in tears tonight with their staffs complete lack of empathy or apparent want to help people
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Steven Blake (@schue81) reported from Edinburgh, ScotlandDealing with @VodafoneUK customer services continues to be a soul destroying experience! Who knew a simple upgrade would be so complicated...!
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Graham Henderson-King (@gkse16) reported from Edinburgh, Scotland@dolantalks @VodafoneUK They did the late payment charge for months with me when it was entirely down to them as they chose the day to take the direct debit. Took me really kicking off Judge Judy style to get resolution after a very snide ******* the phone said that I was an habitual late payer.😳
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Craig Couser (@CraigCouser) reported from Glenrothes, Scotland@VodafoneUK get your signal sorted in KY6 area! Atrocious service!
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Aldo (@AGDun_162) reported from Edinburgh, Scotland@AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.
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James Rice (@jamesricedesign) reported from Edinburgh, Scotland3 hour wait to try and upgrade with @VodafoneUK or just move carriers to a cheaper deal 🤔 I assume the last stage of the customer journey is just called ‘****’em’ #customersupport #cx #servicedesign
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PT (@Sharpshooter180) reported from Edinburgh, Scotland@VodafoneUK - Edinburgh shop poor service today, no help and would not use them again 😡
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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EmmaT (@Emma_twam) reported@IsntWorkingPod @VodafoneUK It was the weight of his plastic boobies dragging him down.
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Matt of the Boats (@MattSmi78781885) reported@NileGardiner @VodafoneUK What is disgraceful about telling an UNELECTED NOBODY billionaire Gobshyte that they will not cancel their charitable support of vulnerable people.
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Jarek (@jarekd) reportedSo got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???
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Matthew Laughey 💙💛 (@laughey_m) reported@VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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John Barr (@JohnBarrUK) reportedI can’t wait 4 my contract 2 end with @VodafoneUK @VodafoneGroup they r a rip off merchant & have the most uncaring, unsympathetic customer service & their complaints dept well that’s a complete joke 🤬 I have been a customer 4 yrs & have literally been treated like a bit of 💩🤬
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imaner76 (@imaner76) reportedYour mobile service in DT6 West Bay Dorset has slowly been eroded down to nothing. From 25 mps down over the years to just 0.5 mps down this summer. Not good enough... @VodafoneUK
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Odette (@OdetteBougette) reported@VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!
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King Louis XIII (@GoodKingLou) reportedCancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...
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Ed (@EdTheITGuy) reported@VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!