Vodafone Outage Report in Hook, Hampshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Reading, Farnham, Wokingham, Farnborough, Aldershot, Fleet, Alton, Bracknell and Hook.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Reading |
Internet | |
| Basingstoke |
Phone | |
| Reading |
Internet |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK hi, I’ve had no service for 2 days now. I did a sim swap to rain but it went through twice and sim isn’t working and can’t connect through esim. Some to web chat yesterday and they said they couldn’t do anything. Any thoughts on how to sort please
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Beth Millican
(@BethMillican_) reported
from
Reading, England
I have never in my life spoken with a more incompetent customer service team than @VodafoneUK
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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Fiona 🇬🇧🇪🇺🇮🇹
(@fiona_skywalker) reported
from
Reading, England
@rebecca_ryder21 @VodafoneUK I've never had any issues with the Samsung flagships (S series) My mum has a J model and has had loads. Unfortunately they put all their cash into the big ones. I had 7 blackberries in as many months 10y ago. THAT'S bother.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK Hi, no it hasn’t resolved it. My issue was the router Keeps loosing power rest of the time no issues, router gets very warm and then turns off have to unplug and wait then plug in again for it to work.
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lyonel remond
(@LyonelRemond) reported
@VodafoneUK I don’t want to speak to your stupid bot! Give me human being to talk to. None of the automated answers match my situation anyway!
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Quelle surprise, again
(@isolabella2020) reported
By bye @VodafoneUK . have been a client since the beginning, but your customer care is beyond a joke,your hold music horrendous - and I listened to it for hours in the past 2 days. I have NEVER had such awful service in my entire life. (Except from @virginmedia). Free at last!
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Mahendra
(@Mahendravishv) reported
@VodafoneUK Hi..Quit talking about network signal, I am not able to make calls, whenever I am making a call for three days, the call ends again and again, stop talking about internet and there is no revart from your Vodafone side.
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Paul Longden
(@PaulLongden8) reported
@MartinSLewis Hi Martin, I am trying to order @VodafoneUK broadband through the link to claim the £100 voucher. The link works but when I try to process it I get a message saying there is a problem with my personal details. There aren't. I have emailed Giftcloud and they...
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Joanna Ashkettle
(@JoannaAshkettle) reported
@VodafoneUK I googled my issue and it was resolved. By Google and me. Not you. Maybe your technicians should use Google as well??
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nel
(@nelfx2) reported
@VodafoneUK hi, since 5G was released, I cannot load any messages/stream anything online if my phone picks up a 5G signal. My only option is to force the phone to 4G, which works fine. This has been going on for over a year now. Please help
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Fehed Wasti
(@fehedwasti) reported
@VOXI_UK @VodafoneUK I have DM'd VOXI several times on both Facebook and Twitter and am not getting any responses. Went to a Vodafone store and they told me they can't help link my prepaid plan to my SIM. What am I supposed to do at this point?
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Darren Lavery
(@DarrenLav89) reported
@HuaweiMobile @Huawei @VodafoneUK Trying for the past two weeks to unlock my phone using two unsuccessful NUC numbers and now my phone is blocked I'm sick and tired of being passed about and not getting the issue resolved! I own my phone outright stop dicking me about!!!!!
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becca 🌙
(@beckhaleesi) reported
@VodafoneUK I can’t purchase any additional data as a one off. Every time I do it just says “thanks for requesting this!” And never actually gets put on. I have tried in the app and through the website
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SERVER #46
(@drugmule77) reported
@VodafoneUK hey, what's going on with the coverage in B90 postcode of late? Struggling to get anything good on 4G. Used to be decent coverage, now it's quite frankly crap! Getting between 0.70 and 2mbps! Paying £30pm for thin air!