Vodafone Outage in Hook, Hampshire, England

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

 Problems detected at Vodafone

Vodafone problems in the last 24 hours in Hook, England

Vodafone Outage Chart in Hook, Hampshire, England

February 27: Problems at Vodafone

Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Phone
(39.93%)
Internet
(35.16%)
Total Blackout
(13.37%)
Wi-fi
(7.69%)
E-mail
(2.93%)
TV
(.92%)

Vodafone Outage Map Near Hook, Hampshire, England

The most recent outage reports and issues originated from Reading, Basingstoke, Sandhurst, Woodley, Camberley, Wokingham, Hindhead, Alton, Bordon and Tadley.

Reading E-mail
Reading Internet
Reading Phone
Reading Phone
Reading Internet
Basingstoke Internet

Vodafone in Hook, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:
  • gonnella Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported from Woodley, England

    @VodafoneUK Very frustrated with this situation, the lack of openness previously has left me a very unhappy customer.

  • erinxlyons Erín Lyons (@erinxlyons) reported from Woodley, England

    AND ANOTHER THING! I rang @VodafoneUK customer complaint line and the woman basically said theres nothing she could do but then before we hang up she says “congratulations on your new phone though”.. I HAVENT GOT A NEW PHONE YET CAUSE YE WOULDNT HAND IT OVER BABES 😂😂😂😂

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • BistuaNuova Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • benjaminn86 @benjaminn86 (@benjaminn86) reported from Reading, England

    @VodafoneUK wouldn't it be easier to employ more staff on black Friday weekend another shocking service

  • gonnella Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported from Woodley, England

    @VodafoneUK Rolled out never then…

  • godders45 Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • srabanjit Srabanjit Guha (@srabanjit) reported from Reading, England

    @VodafoneIN @VodafoneUK My prepaid india number (+91-9163286455) have no signal. No proper support from customer care. Ref tkt number 3-38774193964 / Account No:159559186

  • PSRK76 Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • rishidwadhwa wadhwaRD (@rishidwadhwa) reported from Reading, England

    @VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • mundo2 Mundo2 (@mundo2) reported from Reading, England

    @VodafoneUK Full data signal at RG26 5BX but no data. Status checker says no issues.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • vvarath Varatharajan (@vvarath) reported from Basingstoke, England

    Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

  • paulwogel PAUL WOGEL Snr (@paulwogel) reported from Sandhurst, England

    @Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

  • gonnella Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported from Woodley, England

    @VodafoneUK 01709 357345 phoning multiple times a day, I have already told the call centre I am not interested. How do I raise a complaint about these harassing calls, I am already a customer with data and phone sims and broadband.

  • JaJaJamo James Hart (@JaJaJamo) reported from Reading, England

    Please fix this @VodafoneUK

  • ninetynineand90 Nicola Dormer (@ninetynineand90) reported from Reading, England

    @uberkim @PeteG1973 @VodafoneUK I take particular issue with ‘big’.

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @VodafoneUK @dazzer2103 Ditch them mate pathetic service

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Seems @VodafoneUK have time for happy customers but not to resolve their **** ups

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @SGall78 @VodafoneUK Just cancel, their service is shit

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Once again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Dear @VodafoneUK please stop ignoring me while you answer other easier problems. You messed up my order and your customer service team didn't phone me back when they said they would.

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @VodafoneUK @blagmasterg Don't do it, service terrible. They keep ignoring me instead of replying to help me after messing up my order

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Absolutely pathetic from @VodafoneUK They **** up my order and apparently I have to be passed from pillar to post to fox their mistake. Worse they tell me I will be phoned in a 30 minute window and don't, so ****** off

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

  • kw_kaiwang Kai (@kw_kaiwang) reported from Basingstoke, England

    @VodafoneUK broadband internet is not working since early morning, what is happening....

  • firetroll98 iain (@firetroll98) reported from Crowthorne, England

    Same issue - all morning! In the Home Counties. @VodafoneUK miss sold at store, lied about contract, no chance of a customer refund - still the music on hold is pleasant 😐

  • StuartFawcett Stuart Fawcett (@StuartFawcett) reported from Wokingham, England

    @VodafoneUK Your recent treatment of UK staff has so appalled me that after 20 years as a customer I'm switching networks #BadVodafone.

  • Tectom606 Tom (@Tectom606) reported from Reading, England

    @VodafoneUK My New Years resolution is to save enough to pay off my car finance #VeryMeRewards

  • ajonez ajonez (@ajonez) reported from Wokingham, England

    @VodafoneUK Came to shop for advice, didn’t appreciate “it would be easier for me to go online I responded, “it would be easier for you!” No other help required thanks.

  • ajonez ajonez (@ajonez) reported from Wokingham, England

    @VodafoneUK very unhelpful staff in store, don’t bother with shops if you train your staff to send customers down self service online.

  • JesseBinch Jesse GM Binch (@JesseBinch) reported from Wokingham, England

    @VodafoneUK so you fail to setup my mums service for 2 months. Never get back to her and make continuous empty promises. She cancels her direct debit & you become experts in emailing her to tel her all the reasons she should use direct debit. You need to DM me and resolve ASAP

  • TammmyRobinson Tammy (@TammmyRobinson) reported from Reading, England

    I am done with @VodafoneUK @VodafoneGroup @VodafoneIN . Been paying for broadband for so long now and it hasn’t worked. Been paying for a broken service for ages and promised time and time again it’s fixed and I’ll get calls back and it never is...

  • JesseBinch Jesse GM Binch (@JesseBinch) reported from Wokingham, England

    So my mum bought and Apple Watch and moved to @VodafoneUK for her service but it’s been 2 months and they still haven’t got it set up and working. That’s some of the worst customer service I’ve EVER seen!

  • mundo2 Greg S (@mundo2) reported from Basingstoke, England

    @VodafoneUK Hi, full data signal at Basingstoke Railway Station but no internet.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:
  • zanti Santi TP (@zanti) reported

    @VodafoneUK So the engineer was to come between 8am to 1pm but I only learnt that the appointment was cancelled because I called after one. Shitty service

  • zhukov43 Andrew Deighton (@zhukov43) reported

    @VodafoneUK I need my home broadband service turned on ASAP, please and thank you

  • EmConte Osteopathy Zone (@EmConte) reported

    @VodafoneUK my boradband hasn’t been working for over two weeks. Last week i took an appointment with a technician that never showed up. I tried to cancel the contract and the asked me £120 What a joke

  • lesleysbee Lesley Stephenson-Be (@lesleysbee) reported

    @VodafoneUK you keep sending me all these great offers - pity I can't get access to them as the app doesn't work in recognising me!

  • thepandalion Panda 🌈 (@thepandalion) reported

    I have to say even tho we did have some teething problems, @VodafoneUK have been very helpful.

  • Bigghair7976 Jim Grant (@Bigghair7976) reported

    @VodafoneUK It would be quicker if I walked to your office and sketched the proof of purchase, then walked home... I assume your office is somewhere in Europe.... A company the size of Vodafone takes a month to send an email...... Great customer service.... What a joke

  • petetobin Pete Tobin (@petetobin) reported

    @VodafoneUK I can’t make any calls in South Africa on Global Roaming Plus. Others are reporting the same issue. Support can’t help.

  • Todo__pasa Jebiga. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇨🇾🇭🇷🇪🇺 (@Todo__pasa) reported

    @VodafoneUK @simonbeckerman Vodafone are unwilling to accept responsibility for the issue, even though all other service providers that I've contacted admit there is a problem in my area.

  • Todo__pasa Jebiga. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇨🇾🇭🇷🇪🇺 (@Todo__pasa) reported

    @VodafoneUK @simonbeckerman Hey Ryan. How do I come out of my galaxy watch and mobile phone contracts when Vodafone are unable to provide service at my home address and surrounding area. I think under sales of goods act it's called non performance. I've DM'd and spoke to customer services. 1/2

  • ajbleakers Anthony (@ajbleakers) reported

    @VodafoneUK Renewed my SIM only contract on Tuesday and not had any mobile data since. Taken until now to acknowledge it’s a network fault and not my phone settings and told it will take 3-5 working days to sort