Vodafone outages and service status in Hook, England
Why is my Vodafone service not working?
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Vodafone
Vodafone is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Hook, England
The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Sandhurst, Reading, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham
|
Phone | 11 days ago |
|
Basingstoke
|
Internet | 13 days ago |
|
Tadley
|
Internet | 16 days ago |
|
Sandhurst
|
Phone | 22 days ago |
|
Basingstoke
|
Phone | 27 days ago |
|
Reading
|
Total Blackout | 29 days ago |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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James Lamb (@Lamb2ja) reported from Reading, England@VodafoneUK hi, I’ve had no service for 2 days now. I did a sim swap to rain but it went through twice and sim isn’t working and can’t connect through esim. Some to web chat yesterday and they said they couldn’t do anything. Any thoughts on how to sort please
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Fiona 🇬🇧🇪🇺🇮🇹 (@fiona_skywalker) reported from Reading, England@rebecca_ryder21 @VodafoneUK I've never had any issues with the Samsung flagships (S series) My mum has a J model and has had loads. Unfortunately they put all their cash into the big ones. I had 7 blackberries in as many months 10y ago. THAT'S bother.
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Stephen Smith (@stevesmith2001) reported from Basingstoke, England@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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conor walsh (@juniper135) reported from Bracknell, England@VodafoneUK - please help me . I’m trying to contact someone to help me sort out zero 3G or 4g on my phone
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jodyrule (@jodyrule) reported from Winkfield, EnglandI’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
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jodyrule (@jodyrule) reported from Winkfield, EnglandI can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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Beth Millican (@BethMillican_) reported from Reading, EnglandI have never in my life spoken with a more incompetent customer service team than @VodafoneUK
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Alexander Bignell (@Biggers1977) reported from Yateley, England@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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Cara (@Haribocheeks) reported from Bracknell, England@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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Simon Bound (@SimonBound) reported from Basingstoke, England@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Shaun Pocock 💙 (@ShaunDPocock) reported from Reading, England@VodafoneUK My sky broadband contract is up on the 18th Jan was considering your FTTP service. If I did take your service would it be activated on the same day as I was disconnected from the Sky service.
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jodyrule (@jodyrule) reported from Winkfield, EnglandI was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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Matt Gilbert (@Mattg2212) reported from Bracknell, England@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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jodyrule (@jodyrule) reported from Winkfield, EnglandHonorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Maciej Olejniczak (@MaciejSaving69) reportedVodafone lost my 5y old number messed up, assign 2 number to one sim and can't resolve issue 6h on the phone with them no luck @VodafoneUK @MoneyTelegraph
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Creventa (@creventa) reported@TheReturnOfLCF @VodafoneUK @ee call centre staff nearly all WFH from home now, have done since about 2 weeks into April 2020. They are bang on with support and don't suffer from such issues. Being as they are a communications technology company and all that.
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Paul Kent (@TroiaBeach99) reported@VodafoneUK will someone please pick up the phone. One of your advisors has created a new address on the system for me but should not have done so . Been with you guys 15 years and never moved. Now it is blocking me from accessing my account, getting upgrades everything.
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Ulf Reinhard 🗽 (@ThatchersArmy) reportedHas Boris Johnson taken over @VodafoneUK ? I’ve never known such incompetence!!
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Gavin Munn (@gavinmunn) reported@VodafoneUK @CityFibre Router and box fitted by an engineer in my flat yesterday. Was told a problem with the city fibre coming into the large green box outside. Reported it. Today I’m told my order has been cancelled. By MISTAKE! New apt. Made for 31st!! WTF?
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Oliver Killick 🇺🇦 (@makeitwithmilc) reportedBeen with @VodafoneUK since 2009. Just moved to @giffgaff and am getting 14 times the data for half the price. Voda have really stopped giving a **** about their customers.
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Tom (@tbrayne) reported@VodafoneUK Already on the line with one of your customer service staff for the 5th/6th time. No resolution each time I call
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Joseph O'Brien (@Irishdoheny) reported@VodafoneUK Spent about an 1 hour & a half onto customer care today for a explanation of why I can't ring this number as part of my big value bundle. 3 different explanations & I still can't call this number. I'm able to call other numbers no problem.
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Lin Foxhall (@LinFoxhall) reported@VodafoneUK is the internet down in Co.Durham DL13 3PD?
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Amar (@Amar09571149) reported@VodafoneUK best Worst broadband provider. Every advisor tells you something different and puts you in a different queue. Wasted hours on chats to **** Tobi and on calls.