Vodafone Outage Report in Hook, Hampshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (51%)
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Phone (31%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Reading, Basingstoke, Aldershot, Bracknell, Alton and Farnborough.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Andrea (@nexthopself) reported from Shinfield, England
More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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Varatharajan (@vvarath) reported from Basingstoke, England
Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK
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Damian Davis (@DamianPDavis) reported from Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Alistair Taylor (@alistairt_1970) reported from Basingstoke, England
Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Tony Hart (@toekneeheart) reported from Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Grant Baartman (@gb20man) reported from Bracknell, England
Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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Philip K (@PSRK76) reported from Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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paul alexander (@paulale01206488) reported from Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Andrea (@nexthopself) reported from Shinfield, England
@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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Ben Smith (@bensmithuk) reported from Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Mundo2 (@mundo2) reported from Reading, England
@VodafoneUK Full data signal at RG26 5BX but no data. Status checker says no issues.
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Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Andrea (@nexthopself) reported from Shinfield, England
@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
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Andrea (@nexthopself) reported from Shinfield, England
36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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wadhwaRD (@rishidwadhwa) reported from Reading, England
@VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom
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Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England
I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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PAUL WOGEL Snr (@paulwogel) reported from Sandhurst, England
@Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs
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Alistair Taylor (@alistairt_1970) reported from Basingstoke, England
Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Pete 🏴🇮🇹 (@gonnella) reported from Woodley, England
@VodafoneUK 01709 357345 phoning multiple times a day, I have already told the call centre I am not interested. How do I raise a complaint about these harassing calls, I am already a customer with data and phone sims and broadband.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Faris (@alexcfaris) reported
@VodafoneUK can you please advise when your top up service is active again (neither app nor phone number working - both technical difficulties). Thanks
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Vikki Williams (@VikkiWi92925417) reported
@VodafoneUK Reading other tweets...quite reassuring that at least it’s not just me that’s having nothing but trouble with Vodafone and customer service. I’m even being fobbed off by Complaints team and given nothing but empty promises with very limited communication. Shocking
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Katie Williams (@katiejnwilliams) reported
Two months and counting since I requested a network unlock code from @VodafoneUK...still waiting 😒
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Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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John Potticary (@jpotticary) reported
@VodafoneUK Hey this is not at my home it’s out in particular over an area with Santander bikes which is why I’ve noticed as it is a nightmare to hire with no signal suddenly. This seems to have happened over the past week.
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𝕄𝕒𝕪𝕓𝕖𝕝𝕝𝕖 (@midwitche) reported
@VodafoneUK Can you explain why £65 pounds has been credited into my bank account by Vodafone? I haven't been a customer for about 4 years. And why do you still have my bank details?
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Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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Lindsay Winter (@linwin82) reported
@VodafoneUK 8 days now you have left my elderly parents without a landline, their only contact with the outside world, during a pandemic! They can’t contact anyone in an emergency, you advised it would be fixed Sunday morning still not fixed. No information, no updates! Very poor
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L A U R A 💕 (@lauraaak__x) reported
How nice of midnight to come and our WiFi completely turned off. Is @VodafoneUK down?