Vodafone Outage Report in Hook, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Vodafone
Vodafone is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Hook, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Reading, Bracknell, Basingstoke and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Bracknell |
Phone | |
| Reading |
Phone | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Michael Fox 🏴
(@foxonahouseboat) reported
from
Basingstoke, England
@VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???
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Paul C 🏴🇪🇺
(@Chaos_1973) reported
from
Reading, England
@VodafoneUK Also it is not just Vodafone. The 4g coverage is poor at best. Everywhere.
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Jamie
(@jamieself91) reported
from
Basingstoke, England
@VodafoneUK has to be the worst company in the world to get through to. Just keep palming you off to online bullshit
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
First shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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conor walsh
(@juniper135) reported
from
Bracknell, England
@VodafoneUK - please help me . I’m trying to contact someone to help me sort out zero 3G or 4g on my phone
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter
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jodyrule
(@jodyrule) reported
from
Winkfield, England
Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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Shaun Pocock 💙
(@ShaunDPocock) reported
from
Reading, England
@VodafoneUK My sky broadband contract is up on the 18th Jan was considering your FTTP service. If I did take your service would it be activated on the same day as I was disconnected from the Sky service.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Graz
(@RedSutty) reported
@VodafoneUK when will information about the eSIM for @glastonbury be available? If it isn’t happening, we’ll have to buy our eSIMs before we arrive and we don’t want to be without any network!
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Donal
(@Donal_1) reported
@VodafoneUK I transferred my mobile number to you from Three and took out your OneNumber plan which I was told that I would get a physical sim card for my iPhone and a eSIM for my Apple Watch Ultra 2. After registering with you and given my username and password I downloaded your My Vodafone app where I have been unable to login to my account can you tell me why I am unable to login. My mobile number I transferred to you from Three is 447472334564 and my account number is 7096323340 My username is DONALBOYLE01@. Donal Boyle
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Stefano Marsura
(@stefano0marsura) reported
Well @VodafoneUK, since I have to account all my transactions, under that 5 pounds, exactly, what ever I have to write as explaination? If there are some fees or extra charges I would like to be informed otherwise I will proceed with the authority with a complaint.
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🇨🇩🇬🇭🇳🇴
(@kipeyayoAFC) reported
@VodafoneUK Are you smoking crack or what? Wdym the help I want. I want my internet!!!! What ********
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I
(@Ismaeeeel7) reported
@VodafoneUK please sort something out service is so terrible #vodafonedown
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🇨🇩🇬🇭🇳🇴
(@kipeyayoAFC) reported
@VodafoneUK I’ve had no internet since 17th June. I’ve been through multiple escalations, spoken to managers, and now been assigned to case handlers Sihle and Simphiwe. I was told at 10am today I’d get a callback. It’s now 6pm. Still nothing. Just lies and delays. Wtf???
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Paul chalk
(@Paulchalk1) reported
@VodafoneUK mobile data does not work when on a phone call and refuse to fix. Phone works fine on other networks. They refuse to cancel my contract even though they are not providing the service. #PoorService #disgraceful
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Clare Reeve 📚🖊️
(@Clare_Jennifer) reported
@VodafoneUK hello, I've sent you some messages, can a real person please get back to me. Having no luck with your phone lines. Would it be easier just to see someone on your kiosks @glastonbury this week? Seriously unimpressed with your customer service. This goes back to 2019!
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Jamie04
(@Jamie04444) reported
@VodafoneUK If I am a "valued customer" as you say I am, then how about you stop spamming me with bullshit adverts to my SMS inbox?
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Your Life Coach
(@aribeniyke) reported
@VodafoneUK It saddens me to have to do this, but on April 9th, I took out a SIM contract at Manchester Piccadilly, and it has been a nightmare from then on. The browsing network was terrible, and the calls weren't great. I went back to the store where they promised to fix it...