Vodafone outages and service status in Hook, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Hook, England
The most recent Vodafone outage reports came from the following cities: Bracknell, Reading, Basingstoke, and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell
|
Internet | 1 month ago |
|
Reading
|
Phone | 2 months ago |
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Basingstoke
|
Internet | 2 months ago |
|
Tadley
|
Internet | 2 months ago |
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Wokingham
|
Phone | 2 months ago |
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Basingstoke
|
Internet | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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James Lamb (@Lamb2ja) reported from Reading, England@VodafoneUK Evening, I can’t load the Vodafone broadband app since installing ios14. Is this a know issue please?
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FarooQ HussaiN (@iSuportPakistaN) reported from Bracknell, England@VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK
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Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!
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Andy (@themunchkinbear) reported from Basingstoke, England@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Angry Man (@nby83) reported from Aldershot, England@VodafoneUK @dazzer2103 Ditch them mate pathetic service
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Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Philip K (@PSRK76) reported from Wokingham, England@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, EnglandI am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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paul alexander (@paulale01206488) reported from Tadley, EnglandDear @VodafoneUK signal still utter tosh in my post code sort it out soon
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Angry Man (@nby83) reported from Aldershot, EnglandDear @VodafoneUK please stop ignoring me while you answer other easier problems. You messed up my order and your customer service team didn't phone me back when they said they would.
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Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, England@VodafoneUK see how many times I tried to cancel 07553822031 which has been issued by a serious mistake from your side. Neither chat or twitter helping me. 191 never picks up. I have been trying hours and hours. On 29 March I tried to cancel my 070 number so that I can move
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PAUL WOGEL Snr (@paulwogel) reported from Sandhurst, England@Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs
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jodyrule (@jodyrule) reported from Winkfield, EnglandI’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
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Michael Fox 🏴 (@foxonahouseboat) reported from Basingstoke, England@VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???
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B E A (@Bethan_Willis) reported from Reading, EnglandHonestly if you are with @VodafoneUK just cancel your contract now. Worst company, worst customer service and complete liars
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Alistair Taylor (@alistairt_1970) reported from Basingstoke, EnglandTold by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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The Volunteer (@Rescue_999) reported from Camberley, England@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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Erín Lyons (@erinxlyons) reported from Woodley, EnglandAND ANOTHER THING! I rang @VodafoneUK customer complaint line and the woman basically said theres nothing she could do but then before we hang up she says “congratulations on your new phone though”.. I HAVENT GOT A NEW PHONE YET CAUSE YE WOULDNT HAND IT OVER BABES 😂😂😂😂
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Pete 🏴🇮🇹 (@gonnella) reported from Woodley, England@VodafoneUK Very frustrated with this situation, the lack of openness previously has left me a very unhappy customer.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Yunuvhuayem (@yunuvhuayem) reportedHelp me!!!! Vodafone Turkey is condoning violence against its customers.” @VodafoneUK @VodafoneTR
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AmeliaEdwards (@PyramidAmelia) reported@VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please
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K (@96kela_) reportedProper poor network @VodafoneUK the signal today has been shocking!
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Gareth Paul Fradgley (@gpfradgley) reportedI worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?
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Arun Hebbar (@ArunHebbar7) reported@rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.
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✨Taryn H ✨ (@Taz_Pricey) reportedWow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!
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Graham Neden-Watts (@grahamneden) reported@VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person
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FINGERSJOHN✌ (@jnafr) reportedWhy is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.
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MagivaMark (@MagivaMark) reported@VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.
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JMF1498 (@JMF1498) reported@VodafoneUK The worst broadband we've ever used. Nowhere near the guaranteed minimum speed either absolutely awful.