Vodafone Outage Report in Hook, Hampshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Reading, Farnham, Wokingham, Farnborough, Aldershot, Fleet, Alton, Bracknell, Hook and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Reading |
Internet | |
| Farnham |
Internet | |
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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B E A
(@Bethan_Willis) reported
from
Reading, England
Honestly if you are with @VodafoneUK just cancel your contract now. Worst company, worst customer service and complete liars
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK Hi, no it hasn’t resolved it. My issue was the router Keeps loosing power rest of the time no issues, router gets very warm and then turns off have to unplug and wait then plug in again for it to work.
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Fiona 🇬🇧🇪🇺🇮🇹
(@fiona_skywalker) reported
from
Reading, England
@rebecca_ryder21 @VodafoneUK I've never had any issues with the Samsung flagships (S series) My mum has a J model and has had loads. Unfortunately they put all their cash into the big ones. I had 7 blackberries in as many months 10y ago. THAT'S bother.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK hi, I’ve had no service for 2 days now. I did a sim swap to rain but it went through twice and sim isn’t working and can’t connect through esim. Some to web chat yesterday and they said they couldn’t do anything. Any thoughts on how to sort please
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK messaged you a month ago as having problems with router loosing power regularly and is getting worse. I’ve chased several times and no solution yet. I wfh so need a reliable router option is to sort with yourself or I’ll go elsewhere.
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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B E A
(@Bethan_Willis) reported
from
Reading, England
@VodafoneUK lying to tie you into a contract, and the have the worst customer service! 🤬
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Beth Millican
(@BethMillican_) reported
from
Reading, England
I have never in my life spoken with a more incompetent customer service team than @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Dunn
(@logansfolly) reported
@VodafoneUK Been there done that! You cannot even tell me when I'm going to get my upgrade! Don't worry it's only 1300 pounds with of business! I've spoken to chat bot for hours and end up getting cut off. Your customer service is beyond a joke and I'd advise anyone to steer clear!
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stay away from people 🏴
(@brennig) reported
Right, I'm going in to a call with @VodafoneUK to try and sort out the absolute **** show they've managed to create from a simple set of circumstances (company closedown, transfer of 4x services to personal account and separate streams of payment)
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John Fletcher 🐝🌹🌻🦖
(@wireinthebrain) reported
@Daria_QT Just don’t go with @VodafoneUK . Customer service is atrocious. Spent two hours yesterday just waiting for the phone to be answered.
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK well Vodafone you have surpassed ALLL expectations no signal for 11 days straight spoke to two people went thru settings removed simcard signal came back ( one bar ) now it's gone again I have to use wi-fi for my fone to work for god's sake get
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK all Vodafone customer with signal problem go to 02 it's a better service at least you will get a signal not like Vodafone who don't seem to care about it's paying customers
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Gugsy
(@AidenBryce1) reported
@VodafoneUK how long is your wait time on the customer service number been waiting 2 hours a day for the last 3 days? And no I can’t use the online as I need to phone as locked out.
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Mark Ellis
(@mark62ellis) reported
@VodafoneUK It takes so long to load pages, and to send responses that DM doesn't work
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Laurenn
(@loz_boot) reported
@VodafoneUK I wouldn’t call it feedback. No, of course I don’t, why on earth would I have continued in a contact with a company who can’t provide the service I’m paying for? Haven’t been with you since august, yet a letter drops through the door today?
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK sorted how on earth do you expect customers to put up with no signal for nearly two weeks I can't use your network checker because yes you guessed it no signal unless I'm on WiFi anybody else had issues in Wakefield?? We'll go to 02 it's a better
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mad cyclists
(@madcyclist1) reported
@Lulaflula99 @VodafoneUK Vodafone customer service has become the worst on this planet - dial 191 on your mob you will get through