Vodafone Outage Report in Hook, Hampshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Fleet, Reading, Basingstoke and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
||
| Reading |
Phone | |
| Reading |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter
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Shaun Pocock 💙
(@ShaunDPocock) reported
from
Reading, England
@VodafoneUK My sky broadband contract is up on the 18th Jan was considering your FTTP service. If I did take your service would it be activated on the same day as I was disconnected from the Sky service.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Fiona 🇬🇧🇪🇺🇮🇹
(@fiona_skywalker) reported
from
Reading, England
@rebecca_ryder21 @VodafoneUK I've never had any issues with the Samsung flagships (S series) My mum has a J model and has had loads. Unfortunately they put all their cash into the big ones. I had 7 blackberries in as many months 10y ago. THAT'S bother.
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK hi, I’ve had no service for 2 days now. I did a sim swap to rain but it went through twice and sim isn’t working and can’t connect through esim. Some to web chat yesterday and they said they couldn’t do anything. Any thoughts on how to sort please
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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jodyrule
(@jodyrule) reported
from
Winkfield, England
Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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Beth Millican
(@BethMillican_) reported
from
Reading, England
I have never in my life spoken with a more incompetent customer service team than @VodafoneUK
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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©️
(@ChickstarChicks) reported
@VodafoneUK are a complete waste of time - everytime they great an issue it take a lifetime for them to sort out
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Mark
(@Mark15269558) reported
@AhmedShelbaya @VodafoneUK @VodafoneGroup James how can you actually help when staff say for weeks not received and your system shows it has I will sort the video out and upload it Thanks
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Marcus Horsley
(@Mhor123x) reported
@VodafoneUK bought a galaxy watch with onenumber through you tried setting up one number and talking to you 5 times but emergency calls only and no data connection. To top it all off cant even access my vodafone now? What's the point in paying the extra a month for onenumber?
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scooby 🦊
(@lyndyloobyloo) reported
@VodafoneUK Hi again. Just tried and been told systems are down. This needs sorted now. I have a bill for £12.65 and we haven’t been a customer since may. I have the old account number
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Greg S
(@g4j4s4) reported
@VodafoneUK 5 days of no internet what a joke when your on unlimited contract! #awful
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AIDAN KILLORAN
(@AidanKilloran) reported
@VodafoneUK I am Fed-up with the digital services being down so many times when in France it’s constantly happening why on my phone and laptop can someone tell me please as the Robot is a waste of time
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Diamond Hell
(@DiamondHell) reported
@nuxnix @madebygoogle @VodafoneUK 2XL wot's that, Angus? Curious about the comment about battery life - poor on the Pixel 6? I'm trying to find something with a flat screen and best possible cameras, as well as robust as possible, because campsite owner's life. It's not easy!
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hiMisho
(@hiMisho) reported
@VodafoneUK I was transferred 3 times after 45 minute call and then they hung up. I was now charged an extra month for this. I will raise a formal complaint when I get a chance. This is unacceptable customer service.
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F1Smasher
(@F1Smasher) reported
@VodafoneUK Have you tried from a non-Vodafone network device? I've tried different browsers.
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Thomas Moody
(@Tommy707x) reported
@VodafoneUK hey voda, do you still not support IPv6?