Vodafone

Vodafone Outage Report in Hook, Hampshire, England

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The latest reports from users having issues in Hook come from postal codes RG27.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Hampshire, England 12/08/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hook, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Bracknell, Hook, Reading, Tadley, Farnham and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Total Blackout
United KingdomBracknell Internet
United KingdomHook Phone
United KingdomBracknell Wi-fi
United KingdomReading Internet
United KingdomReading Phone

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • gonnella Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported from Woodley, England

    @VodafoneUK 01709 357345 phoning multiple times a day, I have already told the call centre I am not interested. How do I raise a complaint about these harassing calls, I am already a customer with data and phone sims and broadband.

  • ninetynineand90 Nicola Dormer (@ninetynineand90) reported from Reading, England

    @uberkim @PeteG1973 @VodafoneUK I take particular issue with ‘big’.

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @VodafoneUK @dazzer2103 Ditch them mate pathetic service

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • rishidwadhwa wadhwaRD (@rishidwadhwa) reported from Reading, England

    @VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • JaJaJamo James Hart (@JaJaJamo) reported from Reading, England

    Please fix this @VodafoneUK

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • vvarath Varatharajan (@vvarath) reported from Basingstoke, England

    Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • mundo2 Mundo2 (@mundo2) reported from Reading, England

    @VodafoneUK Full data signal at RG26 5BX but no data. Status checker says no issues.

  • paulwogel PAUL WOGEL Snr (@paulwogel) reported from Sandhurst, England

    @Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • sciencejared Jared Lee (@sciencejared) reported

    @VodafoneUK you sent out a microfilter today but I'm working and there's no option to leave with neighbour or redirect to where I'm working. Am I not going to get this order till the end of the week? Apparently I need it to fix my broken broadband that i reported months ago

  • ben__h BenH (@ben__h) reported

    So @VodafoneUK no response at all, not even an invite to take my issue to DM's so you can then ignore it Its because of @combat_boot isn't it?

  • JFHair28 J. FATANI (@JFHair28) reported

    @VodafoneUK Terrible service from Vodafone. They have left me with no home broadband and keep informing me I need to re- order; 5 months on I’m still waiting as I can’t use another provider as it’s showing with Vodafone ( which keeps cancelling) I don’t recommend them .

  • rosalynemf Rosalyn Faulds (@rosalynemf) reported

    @parami @VodafoneUK I think that's what we:be got and no complaints. Customer service has been good all the years we've used them although to be honest haven't needed to call them much at all.

  • jamiepape8 jamie pape (@jamiepape8) reported

    @VodafoneUK when are you going to fix rhe networking issues in Darlington. And no I'm not speaking to a bot been 2 weeks now

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

  • Anthony_Knott Anth (@Anthony_Knott) reported

    @VodafoneUK Out of curiosity, can you confirm if this is indeed a known issue with the entertainment package service and YouTube?

  • ChanMehta1 Chan Mehta (@ChanMehta1) reported

    @VodafoneUK @VodafoneUK - I think it’s quite shoddy customer service that I have to keep positing on Twitter to get any response from you. The DMs you’re then sending me just ask me for my details and then go quiet until I post here again. What’s the situation please?

  • parami parami 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈#WhyNotScotland (@parami) reported

    Anyone use plusnet fibre broadband? I’m still looking at deals for new flat as @VodafoneUK can’t help

  • WhetIsYours MyNameIsSage (@WhetIsYours) reported

    @VodafoneUK You don't need MY account details to fix the way the company does customer service🙄 and it's shocking that this is how you attempt to deal with a customer's complaint by asking me to dm my details as if twitter dms are secure