Vodafone Outage Report in Hook, Hampshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Reading, Camberley, Alton and Farnham.
City | Problem Type | Report Time |
---|---|---|
Reading | Phone | |
Camberley | Phone | |
Camberley | Phone | |
Reading | Internet | |
Reading | Wi-fi | |
Reading | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Ben Henderson 🏴
(@ben3003) reported
from
Finchampstead, England
@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
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mark lawrence
(@thepastrychefuk) reported
from
Bracknell, England
I have dealt with some poor companies, as we all do on occasion. But having to deal with a company like @VodafoneUK makes me sick to my stomach, they are simply CON artists and shysters. #conmen #shysters #parasites
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B E A
(@Bethan_Willis) reported
from
Reading, England
@VodafoneUK lying to tie you into a contract, and the have the worst customer service! 🤬
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@VodafoneUK you stuck me with a unnecessary pay monthly sim that I did not ask for at it was your mistake that cancelled my account by not undertaking simple instructions. Now I want to cancel the temporary number and you have put me on hold for more than 5 hours for last 3 days.
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The Volunteer
(@Rescue_999) reported
from
Camberley, England
@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
I can't believe how stupid Vf is. On 29th Mar I called up to cancel my other number ending 070. They cancelled my current 441 number. And now they have issued me a bill of 135 pounds. @VodafoneUK don't understand basic instructions and simple English.I am not paying for vf fault.
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@VodafoneUK see how many times I tried to cancel 07553822031 which has been issued by a serious mistake from your side. Neither chat or twitter helping me. 191 never picks up. I have been trying hours and hours. On 29 March I tried to cancel my 070 number so that I can move
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@VodafoneUK Please someone can call me urgently as I don't want to get stuff with another contract for 40 pounds a month. Else I have to make a complaint to higher authority. The idea was to put me in a temporary number to retain my old number not to stuck me with a new contract.
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Josh Hensman
(@joshhensman_) reported
from
Basingstoke, England
@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange
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FarooQ HussaiN
(@iSuportPakistaN) reported
from
Bracknell, England
@VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK
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Pete (080 101 116 101)
(@gonnella) reported
from
Woodley, England
@VodafoneUK @jimmy_75000 Very likely never
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK messaged you a month ago as having problems with router loosing power regularly and is getting worse. I’ve chased several times and no solution yet. I wfh so need a reliable router option is to sort with yourself or I’ll go elsewhere.
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@VodafoneUK it was my fault that due to lack of intelligence and low intellect a wrong number was disconnected by vf. Please can someone call me positively by tomorrow at my 07450 283 441 number to cancel 07553822031. It is giving me too much stress to the point that I m sick.
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK Evening, I can’t load the Vodafone broadband app since installing ios14. Is this a know issue please?
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@VodafoneUK to a different vf contract and retain my number. Very idiot vf agent misunderstood and cancelled my 441 number which stopped working on 29 Apr (which I never requested. When I called up, I was stuck with a new contract of 2 more years and they ordered a temp number
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Rose
(@Rosebudlia) reported
@VodafoneUK I'm hysterical with your totally inept service!!! Stop sending me texts telling me to get help. I WANT TO TALK TO A HUMAN ABOUT AN ERROR YOU HAVE MADE WITH MY BILLING. Just how hard is it to be people friendly?! I have called you 3 times omg! This is intolerable.
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vaudron thomas
(@startyyy) reported
@VodafoneUK supposed to be the largest telecommunication brand of UK, seems to “inform customer” via one”text message” that they can’t provide anymore what we agreed on!
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Kerry Irvine
(@purplekezza) reported
@bgjenjen @VodafoneUK Oh it’s not just me! I am reconsidering my contracts too. Customer service is shocking. I asked to speak to a manager and was refused!
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Duncan Garfield
(@DuncanGarfield) reported
@VodafoneUK @primevideouk Avoid vodafone at all costs they have the worst customer service I have ever experienced
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vaudron thomas
(@startyyy) reported
@VodafoneUK I am deeply sorry and disappointed to read the answer you send me in private. I am confirming, the level of your service is not worth 10% the money international customer are paying each month.
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Ronan Barton
(@Ronan_Barton) reported
@VodafoneUK Another issue.... can you please let me know the quickest way to contact the credit support team?
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Paul
(@Paul1410) reported
@GPOstores @VodafoneUK hi Robbie Vodafone want the make and model of every device in the village who are without service as they say they have no record of any issues with service how many people been in the shop today who’ve access to phone network?@BBCEAST1
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⚜️Saint Annes⚜️
(@SJFARRELL75) reported
@VodafoneUK If customer service is important to you, avoid Vodafone, I’ve never experienced an organisation who values customers less, do yourself a favour look elsewhere...
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Pete Donohue
(@peterdonohue1) reported
@garymartinpga1 @VodafoneUK 0808 004 4900 United Kingdom is their complaint number, use that. Saves waiting in a massive queue. Not saying they are any more competent, but at least you can still speak with someone.
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Bay Street Bull 🇨🇦🇬🇧
(@BayStreetBull) reported
@VodafoneUK got to love it, UK shutting my phone off because iam trapped in Canada with covid restrictions. Clearly not by my choice. Yet Vodafone doesn't give a damn. Pay quadruple or lose your phone, great policy "customers is always wrong"