Vodafone outages and service status in Hook, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent Vodafone outage reports came from the following cities: Reading, and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 18 days ago |
|
Yateley
|
Internet | 23 days ago |
|
Reading
|
Internet | 1 month ago |
|
Bracknell
|
Internet | 3 months ago |
|
Reading
|
Phone | 3 months ago |
|
Basingstoke
|
Internet | 3 months ago |
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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wadhwaRD (@rishidwadhwa) reported from Reading, England@VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom
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Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, England@VodafoneUK see how many times I tried to cancel 07553822031 which has been issued by a serious mistake from your side. Neither chat or twitter helping me. 191 never picks up. I have been trying hours and hours. On 29 March I tried to cancel my 070 number so that I can move
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Pete (080 101 116 101) (@gonnella) reported from Woodley, England@VodafoneUK @jimmy_75000 Very likely never
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jodyrule (@jodyrule) reported from Winkfield, EnglandHonorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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Damian Davis (@DamianPDavis) reported from Wokingham, England@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter
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Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, EnglandI am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, England@VodafoneUK to a different vf contract and retain my number. Very idiot vf agent misunderstood and cancelled my 441 number which stopped working on 29 Apr (which I never requested. When I called up, I was stuck with a new contract of 2 more years and they ordered a temp number
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Angry Man (@nby83) reported from Aldershot, England@SGall78 @VodafoneUK Just cancel, their service is shit
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Angry Man (@nby83) reported from Aldershot, EnglandOnce again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue
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James Lamb (@Lamb2ja) reported from Reading, England@VodafoneUK messaged you a month ago as having problems with router loosing power regularly and is getting worse. I’ve chased several times and no solution yet. I wfh so need a reliable router option is to sort with yourself or I’ll go elsewhere.
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Alistair Taylor (@alistairt_1970) reported from Basingstoke, EnglandTold by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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Angry Man (@nby83) reported from Aldershot, England@VodafoneUK @dazzer2103 Ditch them mate pathetic service
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Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, England@VodafoneUK you stuck me with a unnecessary pay monthly sim that I did not ask for at it was your mistake that cancelled my account by not undertaking simple instructions. Now I want to cancel the temporary number and you have put me on hold for more than 5 hours for last 3 days.
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mad cyclists (@madcyclist1) reported from Hindhead, England@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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Josh Hensman (@joshhensman_) reported from Basingstoke, England@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange
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Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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Simon Bound (@SimonBound) reported from Basingstoke, England@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Kai (@kw_kaiwang) reported from Basingstoke, England@VodafoneUK broadband internet is not working since early morning, what is happening....
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Damian Davis (@DamianPDavis) reported from Wokingham, EnglandJust had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported@VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone
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Andorra Mel says viggle the vheel (@MellyRoger83917) reported@SamuelJJack2 @VodafoneUK i got one yesterday. i muttered, ffs, to myself, it told me to not use bad language.
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Sameena Ahmad 🇪🇺🏴 (@SameenaAhmad7) reported@MichelleBeckett @SkyUK @VodafoneUK I was surprised that Sky were good when my mum died. BT were awful, demanding to speak to a dead person. Only just got fibre at my place a couple of months ago, will not go with Virgin, too much poor feedback.
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Harry Singh (@HarrySi58712694) reported@VodafoneUK Heads up to anyone using Vodafone, anyone who gets a phone call from +44 20 8073 0971, be cautious, they are scammers who will imply you need a new SIM, I spotted the signs so averted any issues but others may fall for it.
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Audrey D (@FellowStargazer) reported@PCJack94 @VodafoneUK no usable WiFi service to parts of of England also. (Ongoing for weeks)
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CJ 🍉🌈 (@____CJ______) reported@MichelleBeckett @SkyUK @VodafoneUK They are so out of touch it's unreal. I recently had to phone virgin media "bereavement and critical illness line", a relative has terminal cancer, but yet they can't offer monthly rolling contracts? We had to sign up for a min 2 year contract? It's disgusting. I'll never go VM!
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Chris Johnson (@twit_cmj) reported@laticssamuala @VodafoneUK @VodafoneUK Poor service
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ROBERT DEAR (@kipianitblisi) reported@MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.
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Ed (@1983_edward) reported@VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.
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Tokyo Trader Legal and Investment (@offshorelegal99) reported@MichelleBeckett @SkyUK @VodafoneUK Thats appalling they can if they wanted to ...this company have recently been fined by Ofcom for horrendous customer failings so do esculate your complaint higher...im sorry to hear about your beloved dads passing....