Vodafone Outage Report in Hook, Hampshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Fleet, Reading, Bracknell, Farnborough, Basingstoke, Wokingham, Camberley, Hindhead, Aldershot, Alton and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
Wi-fi | |
| Reading |
Internet | |
| Bracknell |
Internet | |
| Farnborough |
Phone | |
| Basingstoke |
Phone | |
| Reading |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK Hi, no it hasn’t resolved it. My issue was the router Keeps loosing power rest of the time no issues, router gets very warm and then turns off have to unplug and wait then plug in again for it to work.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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Shaun Pocock 💙
(@ShaunDPocock) reported
from
Reading, England
@VodafoneUK My sky broadband contract is up on the 18th Jan was considering your FTTP service. If I did take your service would it be activated on the same day as I was disconnected from the Sky service.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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Beth Millican
(@BethMillican_) reported
from
Reading, England
I have never in my life spoken with a more incompetent customer service team than @VodafoneUK
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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Fiona 🇬🇧🇪🇺🇮🇹
(@fiona_skywalker) reported
from
Reading, England
@rebecca_ryder21 @VodafoneUK I've never had any issues with the Samsung flagships (S series) My mum has a J model and has had loads. Unfortunately they put all their cash into the big ones. I had 7 blackberries in as many months 10y ago. THAT'S bother.
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK hi, I’ve had no service for 2 days now. I did a sim swap to rain but it went through twice and sim isn’t working and can’t connect through esim. Some to web chat yesterday and they said they couldn’t do anything. Any thoughts on how to sort please
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Too old to die young now
(@NiborDrawtag) reported
@gitoma1 @VodafoneUK @GeorgeMonbiot They want contact through a BOT and an automated process. Thats CRM at its worst especially if they realise what brand damage putting that in a public place can have
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Jill West
(@Jillyw40) reported
@GeorgeMonbiot @VodafoneUK Thank you for highlighting the total insensitivity of this company. I had the worst experience last year after loosing my mum, they demanded several times to speak her. They are appalling.
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chooby
(@chooby) reported
@VodafoneUK now a '502 Bad Gateway' impressive #FAIL
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Aaron Simper
(@simper7s1) reported
@VodafoneUK trying to cancel my broadband, called 191 and they tell me to go speak to a bot tobi , speak to tobi he says call 191 so I’m stuck in a loop
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Tony Preece
(@tonypreece) reported
Hey @VodafoneUK Spent two hours on live chat & phone chasing an order only to be told its cancelled. Website shows its 'open'. WTF is going on and why I am I wasting more time sorting out your never ending incompetence?
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Sarah Beth James/Lucinda Greyhaven
(@wickedwitchgal) reported
@VodafoneUK Hi. I did get a fresh code through the app. And tried three other branches of w h smiths. None have stock. And the three said they had no stock for the offer. This was not well thought out. Missed out on the offer. The rude store that was code wasting for fun was leeds city centr
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Sorrow's Native Son
(@NativeSorrow) reported
@AndyBurnhamGM Definitely! I can see the @VodafoneUK mast from my window & the signal is bobbins. 5g is grossly overrated.
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Jack Redding
(@jack_redding) reported
Hi @VodafoneUK I’m currently abroad and received a text saying I’ve ran out of data. I’ve only been abroad for 24 hours and never run out of data so I don’t think that’s correct. However I cannot access the Vodafone website (it won’t load) and the same goes for the app, help pls?
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chooby
(@chooby) reported
@VodafoneUK no its not my issue its your website - it hapens all the time - i dont understand how a company of this size has such bad technology as its customer portal - if a local cafe was this bad id be disappointed
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Steve White
(@stevewhite61) reported
@VodafoneUK Credit where credit is due. After yesterdays horrendous experience of going round in circles, trying to resolve an issue, the lady I spoke to today more than made up for that! Didn’t get her name, but she deserves a ‘pat on the back’!