Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG25.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
First shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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Jamie
(@jamieself91) reported
from
Basingstoke, England
@VodafoneUK has to be the worst company in the world to get through to. Just keep palming you off to online bullshit
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Michael Fox 🏴
(@foxonahouseboat) reported
from
Basingstoke, England
@VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???
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Ramon Holland
(@RamonHolland) reported
from
Newbury, England
Day 7 of unstable Internet service over Christmas thanks to @VodafoneUK 2nd in the list of things more stable than @VodafoneUK broadband; 2) Potassium and Sodium sharing a cold bath!! #science #periodictable
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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RackAttack
(@MikeRacksSweaty) reported
from
Newbury, England
@VodafoneUK I told him. Be he insisted he had to keep asking more and more questions, while I repeated I just want this.. And this is bc ur website checkout, and TOBi were not working properly... I couldn't make it any clearer to the guy how painful ur process was, but it continued
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🐝
(@abi_fnz) reported
@jockblue @VodafoneUK I have the same problem, so annoying
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Charlotte
(@GobbleGirly) reported
@VodafoneUK If someone doesn’t respond to my DM which just gets automated responses, or pick up the phone (currently 48 mins on hold) I will need to cancel my new contract and go elsewhere.
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nic
(@nicferrier) reported
UK Network Providers really covering themselves in glory. @VodafoneUK are so bad they've broken my connectivity rather than fix it. "Have you tried pressing the reset button"? AFTER nearly 2 hours talking to them. @ee capped at 600Gb. @O2 also capped at 600Gb apparently.
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nic
(@nicferrier) reported
@VodafoneUK And I've now been redirected by your agents in chat for the 4th time. None of them seem to know what to do or how to direct me to someone who can tell me why bits of the Internet appear to be down from your network.
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Paul H
(@pnh14) reported
@yamesh Aye, @VodafoneUK BB is just crap 😖 I’ve actually got to contact them as it’s time to renew my mobile, very reluctant to do so though as I currently get inclusive roaming and 100 mins to call the EU every month… Let us know how Sky goes, had mixed reviews about them.
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Mike Ritchie
(@teammike) reported
@VodafoneUK Currently 20 minutes in to my call without being able to speak with a real person. This is awful customer service
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Katy Johnston
(@katynaomi56) reported
@VodafoneUK Thanks, it’s not working in areas it normally works! It shows full 5G coverage but no data will load or is very slow all even with full coverage.
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Katy Johnston
(@katynaomi56) reported
@VodafoneUK why is 5G data not working in SW17? Can’t access anything when out and about!
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Russell Halter
(@russyh) reported
@VodafoneUK appalling customer service 4 months to cancel a broadband account & still not sorted you should be ashamed
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Katy Johnston
(@katynaomi56) reported
@VodafoneUK I’ve checked and it says good service and no maintenance,my phone was showing full 5G and I could receive calls, just the data wasn’t working of very slow!