Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG25 and RG24.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 02/02/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham, Fleet and Alton.

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City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • vvarath Varatharajan (@vvarath) reported from Basingstoke, England

    Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

  • JulieMillar Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported from Overton, England

    @VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • VodafoneBlows VodafoneUKMadeMeDoThis (@VodafoneBlows) reported

    @VodafoneUK @AhmedShelbaya I thought @ThreeUK were bad, but at least you could get answers from their customer service team. When it was clear they were at fault they allowed us leave our contract without penalty. You want to charge exit fees for a service you haven't provided?

  • abeerkhan17 abeer khan (@abeerkhan17) reported

    @VodafoneUK can u fix the internet in heathrow. Samraj can’t play the music for us at work. This is urgent.

  • Ketocrypto69 Jrock (@Ketocrypto69) reported

    @VodafoneUK assured me credit on my account for loss of service Now the issue looks to be resolved (for now) they have back tracked I shouldn't have to pay for a service that wasn't provided

  • bobbysbeats robert hodgkinson (@bobbysbeats) reported

    @VodafoneUK Absolutely appalling service from VodafoneUK. Please can someone senior in the UK Migration team please contact me, as I have had no service for 5 days, due do a failed migration.

  • cithfc 𝗥𝗼𝗺𝗲𝗿𝗼𝙎𝙕𝙉 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@cithfc) reported

    @VodafoneUK I have an issue and need to access the MCK for my device can you help please

  • VodafoneBlows VodafoneUKMadeMeDoThis (@VodafoneBlows) reported

    @VodafoneUK Still no improvement a week later. Another 2 hours of my life lost talking to your agents only to be told network issues will be resolved 'soon' with no metric of what soon is. Apparently, I'll still have to pay an early termination fee? WTF?

  • Chew55386250 Chew (@Chew55386250) reported

    @VodafoneUK same issue hasn’t been solved for 25 days. It’s getting absolutely ridiculous. Every time I DM I have been asked the security question not focusing on getting my internet back.

  • GavinPeacock9 Captain Peacock (@GavinPeacock9) reported

    @VodafoneUK I've got an issue with an order which I was assured would be resolved today. Just had notification of another delay, no one seems interested in helping. Tried to call and got redirect to online chat which is too busy to help. Really frustrated

  • 10b_lad 10blad 😎 (@10b_lad) reported

    @MrSaffron @VodafoneUK @thinkbroadband Mind if your watching your netflix or prime or using it as a hotspot on your phone then no problem good download, BUT if you have big file to upload not good

  • DavidCo11546165 David Cooper (@DavidCo11546165) reported

    @VodafoneUK appalling service and we keep getting lied too, would defo not recommend for broadband at the moment, we’ve been over 36 hrs with no service!!!!