Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG25 and RG24.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham, Fleet and Alton.
| City | Problem Type | Report Time |
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 Basingstoke |
Internet | |
| Basingstoke |
Internet | |
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Internet | |
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Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓
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Josh Hensman
(@joshhensman_) reported
from
Basingstoke, England
@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Basingstoke, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Dear @VodafoneUK signal still utter tosh in my post code sort it out soon
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Debarchan Mohanty
(@debarchan08) reported
from
Newbury, England
@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Voss
(@LouiseVoss1) reported
@MatthewStadlen @GeorgeMonbiot @VodafoneUK They are the worst. I got similar treatment until I wrote a short play about their terrible customer service, sent it to their CEO, then the Daily Express wrote an article about it. Drastic but the only thing that worked! Absolute horrors.
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Richard David Glover
(@RichardDGlover) reported
@VodafoneUK @GeorgeMonbiot Vodaphone, you're clearly awful. I shall make sure everyone I know knows it. Shameful.
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Mark Harris 🟠🌤
(@MHarris360) reported
@badmonotreme @VodafoneUK @GeorgeMonbiot When a caller start's calling me "Mark" I always say "I think you'll find the correct term of address is Mr Harris" The worst is the scam call from abroad who insist on calling me "Mr Mark"
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adriana ennab
(@adennab) reported
from
Hammersmith, England
@VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??
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Gary Barker
(@darkmuse) reported
@GeorgeMonbiot @VodafoneUK My condolences George. It seems to be the strategy of all mobile companies. We ended up with bad credit and couldn't get a mortgage over a 38 quid debt because plusnet wouldn't cancel a contract!
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TC
(@1905London) reported
@GeorgeMonbiot @VodafoneUK Worst company in the UK. Awful.
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Philippa AS
(@chilephilly) reported
@BobAustraliaUK @GeorgeMonbiot @VodafoneUK I had the same issue with RAC when my husband died. Them: "The account isn't in your name" Me: I know" Them: "Can I speak to Mr Robert Saddington?" Me: " Only if you've got a ouija board, love." Them: "Why?" Christ on a bike.
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Colleen Duggan
(@Colleenlduggan) reported
@GeorgeMonbiot @VodafoneUK Sorry for your loss. It’s appalling. We’ve had an awful experience with @Barclays bereavement team, my recommendation is to not die if you’re a Barclays customer - companies really need to step up, it’s just not good enough.
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Mary Faulkner 💙 #checkyour💩
(@englishangelmcf) reported
@FionaMPrevett @GeorgeMonbiot @VodafoneUK I had no trouble with SSE (electricity) or BT (landline) when my father died in 2018. He didn't have a mobile.
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Nicky Aspinall
(@nickyasp) reported
@GeorgeMonbiot @VodafoneUK Not surprised - unless you are out of contract/threatening to leave they treat their customers with utter contempt! If they do finally offer to do anything they then don’t do it! The amount of issues I’ve had is ridiculous and their support to rectify the issues is even worse!