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Vodafone Outage Report in Basingstoke, Hampshire, England

Why is my Vodafone service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG24 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Basingstoke, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Fleet, and Thatcham.

CityProblem TypeReport Time
Wokingham Phone 10 days ago
Basingstoke Internet 12 days ago
Tadley Internet 15 days ago
Basingstoke Phone 26 days ago
Basingstoke Phone 1 month ago
Fleet E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • NirajBais007
    Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • themunchkinbear
    Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

  • NirajBais007
    Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • topshoprocks
    zoe victoria (@topshoprocks) reported from Thatcham, England

    @kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too

  • fiddler_mike
    mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • ellieebrown_x
    . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • JoshuaSalesIX
    Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • ben3003
    Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • JHG1973
    JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • hargreavespaul
    paul hargreaves (@hargreavespaul) reported from Newbury, England

    @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

  • clairevincent
    Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • brentyboy55
    Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • JoshuaSalesIX
    Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

  • joshhensman_
    Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • KieranRhys
    Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • cobysaur
    Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • envy_academy
    Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • naomimainland
    naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • JHG1973
    JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • topshoprocks
    zoe victoria (@topshoprocks) reported from Thatcham, England

    @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Thoraya
    Thoraya (@Thoraya) reported

    @Sakthi_Palani @VodafoneUK And Suffolk! Customer service is shockingly bad

  • orbisfurniture
    Orbis Furniture Ltd (@orbisfurniture) reported

    @VodafoneUK Hi, any news on when the broadband in Nr33 area will be up and running please. Been down since 2am and was told this morning it should be fixed in a few hours.

  • Rug1971
    Mark williams (@Rug1971) reported

    @VodafoneUK been on hold 1 hour can you put a simple message out where your service is buggered. Is there a serious problem with broadband in Leigh on sea right now , no internet all day.

  • chels97louise
    Chelsea Calland (@chels97louise) reported

    @VodafoneUK Is there a problem with mobile data? Not been able to use mine all day and still not working?

  • wahinator
    wahid (@wahinator) reported

    @VodafoneUK broadband should be activated a week ago. Yr staff keep coming up with excuses everyday for the past week. Disgrace of a service. I will cancel my direct debit since you can't provide me with the service we agreed on. 😡

  • Maki71
    Andy (@Maki71) reported

    @VodafoneUK are you able to help with an Advantage discount error message. The ‘bot’ in chat doesn’t understand and I’ve been in the online chat for over 2 hours waiting for a response

  • DanTheManOnline
    Dan The Man (@DanTheManOnline) reported

    @VodafoneUK genuinely have the worst customer service I've ever experienced lol. It's like constantly trying to outdo their last mistake 🙈

  • dambury67
    Rick Tyson (@dambury67) reported

    @Sakthi_Palani @VodafoneUK Maldon off too. Spent 3 hrs trying to speak to someone this morning. Utterly pointless.. Absolutely shocking level of service.. As a minimum put some comms out about what going on and affected areas...

  • Em_meh
    ✩ Eɱɱα =^.^= 🇪🇺🦕 #FBPE (@Em_meh) reported

    @VodafoneUK Hey! Paying for a service that I am not receiving!!! Need my broadband for work!!! Any update?!! Went out at 01.18 this morning…

  • janicejones28
    JanJo (@janicejones28) reported

    @VodafoneUK my broadband has been down since midnight & my daughter & I should be working from home. What time is expected to be back on plse?