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Vodafone outages and service status in Basingstoke, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Basingstoke, England

The most recent Vodafone outage reports came from the following cities: Yateley.

CityProblem TypeReport Time
Yateley Internet 1 month ago
Basingstoke Internet 4 months ago
Newbury Phone 4 months ago
Tadley Internet 4 months ago
Wokingham Phone 4 months ago
Basingstoke Internet 5 months ago

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • fiddler_mike
    mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • nedajaffa
    Jenny Rasion-Gayn (@nedajaffa) reported from Newbury, England

    Is @VodafoneUK broadband down too?

  • toekneeheart
    Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • ratboy1980
    Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • Jason_Nash
    Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • carenmcgoey14
    Caren McGoey (@carenmcgoey14) reported from Whitchurch, England

    @VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

  • tonyhartphoto
    Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • themunchkinbear
    Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

  • JulieMillar
    Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported from Overton, England

    @VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

  • JoshuaSalesIX
    Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

  • clairevincent
    Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • BistuaNuova
    Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • stevesmith2001
    Stephen Smith (@stevesmith2001) reported from Basingstoke, England

    @VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?

  • kw_kaiwang
    Kai (@kw_kaiwang) reported from Basingstoke, England

    @VodafoneUK broadband internet is not working since early morning, what is happening....

  • Biggers1977
    Alexander Bignell (@Biggers1977) reported from Yateley, England

    @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

  • alistairt_1970
    Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • foxonahouseboat
    Michael Fox 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@foxonahouseboat) reported from Basingstoke, England

    @VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???

  • SimonBound
    Simon Bound (@SimonBound) reported from Basingstoke, England

    @VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.

  • MikeRacksSweaty
    RackAttack (@MikeRacksSweaty) reported from Newbury, England

    @VodafoneUK I told him. Be he insisted he had to keep asking more and more questions, while I repeated I just want this.. And this is bc ur website checkout, and TOBi were not working properly... I couldn't make it any clearer to the guy how painful ur process was, but it continued

  • RamonHolland
    Ramon Holland (@RamonHolland) reported from Newbury, England

    Day 7 of unstable Internet service over Christmas thanks to @VodafoneUK 2nd in the list of things more stable than @VodafoneUK broadband; 2) Potassium and Sodium sharing a cold bath!! #science #periodictable

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • notsosexintheci
    NotSoSexintheCity (@notsosexintheci) reported

    @dysonsmum @TheGaryLambert @VodafoneUK That’s so bad!!

  • TheRealCityGent
    Mike Harvey (@TheRealCityGent) reported

    @AJRAllModCons @VodafoneUK Take them to ombudsman, they tried it on with me and lost .That's why I wouldn't recommend them to anybody,since I moved provider ,not a single issue or bill query .

  • MrSidShah
    Sid Shah (@MrSidShah) reported

    Customer acquisition, digital onboarding & operations must be designed as one journey. My @VodafoneUK eSIM order was completed, but activation details never arrived. After 24+ hours and repeated support promises - I cancelled. The funnel does not end at payment. It ends when the customer can use the product. #CustomerExperience #digitaltransformation #esim

  • HavocAgain
    Alex Havoc (@HavocAgain) reported

    @ThreeUKSupport Absolutely unacceptable poor performance of the 3 network in Worcester @tomcollinsworcs please do something. Merger of 3 and @VodafoneUK was supposed to make things better. Where they do put investment - such as by Derby Train station, you can get 1.5Gb/s

  • CrackedRearView
    Mat Oliver (@CrackedRearView) reported

    @VodafoneUK Nice to see my full fibre connection has wet itself. Not a hardware issue my end, and I never got a single drop with @bt_uk any works going on local to Elmswell Suffolk? This package isn’t cheap!

  • GrannySmith1992
    Lesley Smith (@GrannySmith1992) reported

    @VodafoneUK URGENT RESPONSE REQUIRED For the last 3 days I've had no network connection (SS17 7PL). I'm having to make all calls and texts using WhatsApp. Please advise when this issue is going to be resolved.

  • janeskuds
    Jane Skudder (@janeskuds) reported

    @MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...

  • apple_pip_85
    Jo Matthews (@apple_pip_85) reported

    @VodafoneUK what happened to your #rewards used to be sooo good… now don’t get any offers and never win anything…

  • vij5470
    Vijay A (@vij5470) reported

    @VodafoneUK does anyone in Vodafone care that they leave elderly customers without a phone? If anyone is thinking of using Vodafone - think twice as after they have you signed up, customer care is very different!!

  • dissy_teabag
    dissyteabag (@dissy_teabag) reported

    @MichelleBeckett @SkyUK @VodafoneUK I found the worst to deal with were tv licensing I was harassed for weeks after telling them dad died as they were adamant mum needed in for her care home which she didn’t