Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21, RG22 and RG24.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 04/01/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Fleet and Thatcham.

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City Problem Type Report Time
United KingdomWokingham Phone
United KingdomBasingstoke Internet
United KingdomTadley Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke Phone
United KingdomFleet E-mail

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • hargreavespaul paul hargreaves (@hargreavespaul) reported from Newbury, England

    @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

  • Biggers1977 Alexander Bignell (@Biggers1977) reported from Yateley, England

    @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • MissHeatherWild Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • og_7x Fede Valverde Enthusiast (@og_7x) reported

    @lcollins798 @VodafoneUK That's what I thought but turned out it never went through. They had to do it manually and then confirmation came through straightaway

  • janetquinn13 janet quinn (@janetquinn13) reported

    Agreed broadband price on phone with @VodafoneUK but confirmed by email as more so you needed to listen to the recorded conversation. Promised to get back to me within 3 days. Still waiting for callback 10 days later so now complaining about my complaint not being dealt with.

  • Trexontour Tamsin Johnston Touring (@Trexontour) reported

    Anyone else noticed that @VodafoneUK signal has been sketchy recently? I never used to have a problem with reception, but the last few months have been frustrating. Considering an early exit and switch to another network.

  • SriniSivabalan Srinivasan Sivabalan (@SriniSivabalan) reported

    UK-based @VodafoneGroup, your venture in India has called my UK passport an "invalid document" and rejected me for a prepaid SIM - 3 times 😭 What do you have against UK passports, @VodafoneIdeaIN ? All procedures + local referenence completed. Existing @VodafoneUK customer😭😭

  • Robin786b Robin 🇬🇧 🌍 (@Robin786b) reported

    @VodafoneUK Hi there , my mobile internet connection very slow and some time it won’t work at all . Lately I have notice Vodafone internet have gone slow even thought I have 5G data package . My best friend with Vodafone too and his also facing the same problem. East London area !

  • jmarcjones Just Jon 🌈 (@jmarcjones) reported

    Hi @VOXI_UK, how long until you support eSims? I think the new iPhone 14 is eSim only, so how do you propose to support these devices? I don’t want to move to @VodafoneUK as their deals are not as good for me despite #voxi being part of #vodafone! Cheers

  • PankajP06073550 No one (@PankajP06073550) reported

    @VodafoneUK @VodafoneBiz Look at the shamelessness of Vodafone India. Firstly they say will sort out your problem by 10/09. now they say you can appeal in 30 days as we can not sort out the network, They are all for money. Not for your service. be mindful.

  • hellittle Helen Little (@hellittle) reported

    @GeorgeMonbiot @VodafoneUK Not same issue but Vodafone publicised my work (not at VF) number randomly for one of their popular shops, was inundated, they never quite resolved it, even after writing to CEO. Have left the job now, so matters not. Customer services used to give my number out!

  • ClemanceMartin Martin Clemance (@ClemanceMartin) reported

    @GeorgeMonbiot @VodafoneUK If you have any follow up ask to see the written procedure they have in place. I suspect nothing will be produced. Had similar issues with Lloyds bank.

  • The_Duck_Father Neil C. 🦆🦆🦆 (@The_Duck_Father) reported

    @VOXI_UK missing SIM for well over 3 weeks now. Told to go to @VodafoneUK store. Went to Hammersmith store and staff couldn't/didn't want to help. Please advise.