Vodafone outages and service status in Basingstoke, England
No problems detected
If you are having issues, please submit a report below.
- Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 15, 8:53 AM GMT+1.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG24 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Newbury, Tadley, Wokingham, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 6 days ago |
|
|
Phone | 7 days ago |
|
|
Internet | 9 days ago |
|
|
Phone | 24 days ago |
|
|
Internet | 26 days ago |
|
|
Internet | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Lord Kieran Peters (@KieranRhys) reported from Whitchurch, EnglandI think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
-
Philip K (@PSRK76) reported from Wokingham, England@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
-
Simon Bound (@SimonBound) reported from Basingstoke, England@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
-
Nor Ootcause (@monkchips) reported from Newbury, England@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
-
Ramon Holland (@RamonHolland) reported from Newbury, EnglandDay 7 of unstable Internet service over Christmas thanks to @VodafoneUK 2nd in the list of things more stable than @VodafoneUK broadband; 2) Potassium and Sodium sharing a cold bath!! #science #periodictable
-
Varatharajan (@vvarath) reported from Basingstoke, EnglandVodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK
-
Alistair Taylor (@alistairt_1970) reported from Basingstoke, EnglandComplete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
-
Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported from Overton, England@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
-
Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
-
Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England@VodafoneUK 90mins on hold. You utter shysters. Awful service.
-
Debarchan Mohanty (@debarchan08) reported from Newbury, England@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
-
🏳️🌈Lord K🏳️🌈 (@KieranRTP) reported from Whitchurch, EnglandIf anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
-
Andrea (@nexthopself) reported from Shinfield, England36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
-
naomiconneely (@naomimainland) reported from Overton, England@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
-
Ben Henderson 🏴 (@ben3003) reported from Finchampstead, England@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
-
Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
-
Caren McGoey (@carenmcgoey14) reported from Whitchurch, England@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
-
Ryan Byford (@cobysaur) reported from Wokingham, EnglandI wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
-
kayleigh (@Kayleigh_IoT) reported from Basingstoke, EnglandFirst shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
-
Envy Academy (@envy_academy) reported from Four Marks, England@VodafoneUK why has the management turned off my sure signal again!!😤
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr. Tea (@MrTea_CSGO) reported@VodafoneUK Interesting scam attempt today. Call from landline claiming to be vodafone with a discount for my monthly payment for being a loyal customer. Scammer is able to generate a 2-FA code to be sent from Vodafone and they ask for the code. Just hung up on them lmao.
-
Griff Webber (@griffwebber) reported@spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite
-
Jack (@Blessedwickett) reported@VodafoneUK hopeless service 3 phone calls I have been a customer for years and decided to do my gamepass through you and pay £22.99 a month. I have now been told by Micrsoft they didnt receive payment from you and have cancelled said gamepass and now I have to pay again.
-
Sedat Efe (@efe_efe) reported@VodafoneDestek Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT
-
ME NO SLEEP 👀 (@1GLENN) reported@VodafoneUK as a communication network your customer service is awful. Can't collect a new phone from your store because of a system issue, but told it will take 24-48 hours to resolve as the tech team has gone home for the day. The whole process to upgrade has been a joke
-
Dann 🧜🏼♀️ (@DPB037) reported@VodafoneUK hiding their customer service behind a paywall. I want to talk to you about my bill, but I can’t talk to you about my bill unless I pay what you decide i owe. Counting down the days to freedom! 🤮 awful experience start to finish, would not recommend.
-
Gabriel The Messenger 🏴 (@steptothestars) reportedYet again @VodafoneUK another 2hr call and promised a manager call back, nothing again. Now on the phone again to you. What is the problem here ? Is it employing foreigners that barely speak English 🤔 Or are you just so incompetent that nobody has a clue 🤔
-
jonie1303 #NHSLove💙 #corbynwasright #gtto (@jonie1303) reported@MartinSLewis I have I moved to @lebara from @VodafoneUK this week. Vodafone didn't offer a good deal so now I am paying £3 a month for 3 months then £7 a month thereafter Saving £7 a month. My number moved over without any issues
-
Pablo Newtavan (@newtavan) reportedStill no signal. Do i send a smoke signal as i can't call you @VodafoneUK #echo #echo
-
Katherine Lockett (@KatherineLocke3) reported@VodafoneUK How am I being charged £300+ to cancel a service you never activated? You had my PAC code and still failed to migrate my number. This is a serious customer service failure @Ofcom needs to be aware of this.”