Vodafone outages and service status in Basingstoke, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Basingstoke, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Newbury, Tadley, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Internet | 1 month ago |
|
Newbury
|
Phone | 1 month ago |
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Tadley
|
Internet | 1 month ago |
|
Wokingham
|
Phone | 2 months ago |
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Basingstoke
|
Internet | 2 months ago |
|
Tadley
|
Internet | 2 months ago |
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Andrea (@nexthopself) reported from Shinfield, England@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
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Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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Damian Davis (@DamianPDavis) reported from Wokingham, England@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
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Josh Hensman (@joshhensman_) reported from Basingstoke, England@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange
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Stephen Smith (@stevesmith2001) reported from Basingstoke, England@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Envy Academy (@envy_academy) reported from Four Marks, England@VodafoneUK why has the management turned off my sure signal again!!😤
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Andy (@themunchkinbear) reported from Basingstoke, England@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Andy (@themunchkinbear) reported from Basingstoke, England@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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Andrea (@nexthopself) reported from Shinfield, EnglandMore than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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zoe victoria (@topshoprocks) reported from Thatcham, England@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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🏳️🌈Lord K🏳️🌈 (@KieranRTP) reported from Whitchurch, EnglandThis @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Jay Pittaway (@JayPittaway) reported from Hook, England@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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Ramon Holland (@RamonHolland) reported from Newbury, EnglandDay 7 of unstable Internet service over Christmas thanks to @VodafoneUK 2nd in the list of things more stable than @VodafoneUK broadband; 2) Potassium and Sodium sharing a cold bath!! #science #periodictable
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mikef (@fiddler_mike) reported from Kingsclere, EnglandHi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Brent Davis (@ukbkd) reported from Four Marks, England@VodafoneUK Worst network backed up by the worst customer service.
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Ryan Byford (@cobysaur) reported from Wokingham, EnglandI wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Alistair Taylor (@alistairt_1970) reported from Basingstoke, EnglandTold by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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peter wilson (@wilsonpeter48) reported@Apple @VodafoneUK Apples latest update which has ruined access to my expensive iPad and it seems neither of you want to do something to rectify the issue. All you want is money, your unwillingness to help to solve the software issues apple caused. Vodafone could help by
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Mick Rhodes (@MickRhodes63) reportedHaving been with @VodafoneUK for quite a number of years, I've been turned down for a new handset with no explanation. My credit score is rated excellent with 1186 out of 1250. Vodafone just lost a long standing customer.
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Ian Waring (@ianwaring) reportedMother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK
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Vodafone Group (@VodafoneGroup) reported@warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.
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Ralph Hardwick (@HardwickRalph) reported@VodafoneUK Just spent 25 minutes on the phone regarding my current arrangement, for the 3rd time. On both previous calls promises to respond and own the problem. No response to either. Appalling customer service. Asked to be put through to Max Taylor. Now want another 10 days!
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Harvey (@danharvs) reported@9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻
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Adam James (@atjames88) reported@VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.
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danielle (@DaniB_x) reported@bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.
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Pasty (@rhyshunt5) reported@VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward
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Michael MacAulay (@mistermac97) reported@hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise