Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21 , RG22 and RG24 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Basingstoke, England
The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Fleet, and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham
|
Phone | 6 days ago |
|
Basingstoke
|
Internet | 8 days ago |
|
Tadley
|
Internet | 10 days ago |
|
Basingstoke
|
Phone | 22 days ago |
|
Basingstoke
|
Phone | 30 days ago |
|
Fleet
|
1 month ago |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Damian Davis (@DamianPDavis) reported from Wokingham, England@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
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Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Jase (@Jason_Nash) reported from Newbury, England@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Andrea (@nexthopself) reported from Shinfield, England@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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Brent Davis (@ukbkd) reported from Four Marks, England@VodafoneUK Worst network backed up by the worst customer service.
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Alistair Taylor (@alistairt_1970) reported from Basingstoke, EnglandComplete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Alistair Taylor (@alistairt_1970) reported from Basingstoke, EnglandTold by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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Varatharajan (@vvarath) reported from Basingstoke, EnglandVodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK
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Andrea (@nexthopself) reported from Shinfield, EnglandMore than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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Brent Davis (@ukbkd) reported from Four Marks, England@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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Andrea (@nexthopself) reported from Shinfield, England@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
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Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, EnglandI am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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Damian Davis (@DamianPDavis) reported from Wokingham, EnglandJust had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Andrea (@nexthopself) reported from Shinfield, England36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Lord Kieran Peters (@KieranRhys) reported from Whitchurch, EnglandI think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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paul alexander (@paulale01206488) reported from Tadley, England@VodafoneUK Can you sort the signal out got better one in lanzarote
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Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported from Overton, England@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
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Kai (@kw_kaiwang) reported from Basingstoke, England@VodafoneUK broadband internet is not working since early morning, what is happening....
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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d4v3h.eth (@d4v3hdoteth) reported@MrNickKnowles @VodafoneUK And confirmation the many went through to the dedicated bereavement team and not just general customer service? If not it’s wrong to slam the bereavement sector if they had no control over matters they wasn’t directly involved with? Please share the info Nick would love to see
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Last Leg fan (@lastlegfan18) reported@VodafoneUK after being assured numerous times that no interruption in service would occur if my mother moved to you for broadband, you have just said 3 DAYS BEFORE her service was due to go live, you're now leaving her for 10 DAYS with no broadband.
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Jack (@Jack__Doyle) reported@VodafoneUK customer service and website is nothing short of abysmal
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Deborahclev71 (@deborahclev71) reported@rhianna_joseph @GeorgeMonbiot @VodafoneUK Hi Rhianna, unfortunately the contract was in my name as these companies make it hard for young people with no credit history. I just thought as I valued customer for over 20 years Vodafone could of shown a little compassion in such traumatic circumstances 💔
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Last Leg fan (@lastlegfan18) reported@VodafoneUK She is an elderly, asthmatic, vulnerable lady who relies on internet as contact to outside world. Leaving her like this in a heatwave, now classed as an emergency situation, is disgusting. You had a month to sort this out.
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Jack (@Jack__Doyle) reported@VodafoneUK customer service and website systems are abysmal making upgrading an absolute nightmare
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Adrian List (@adrianlist) reported@VodafoneUK sorry I did as you suggested and DM’d yesterday. After some messages the only thing suggested was I contact upgrades? I’m therefore confused and even more annoyed. I don’t need a new phone, I need network coverage from the Voda network?
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Nelgumford (@Nelgumford) reported@VodafoneUK That's the problem. You need to stop sending the texts automatically and start sending them to people whose past usage and device suit the service you are selling them. You must know these things about every device on your network. Use the information and tailor your offering.
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B Ri (@MrBritorious) reported@VodafoneUK I've tried Edge and Mozzila Firefox. I seem to be getting a login error on Edge but the same issue as before on Firefox as chrome.
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B Ri (@MrBritorious) reported@VodafoneUK Just flat out refuses to let me upgrade, when I sign in it just says there's an error and that this option is currently unavailable. I just don't understand why. I just wanted to browse the phone and be able to choose it. Won't let me do that, as soon as I sign in it won't allow.