Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Hook, Tadley, Basingstoke, Alton and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Hook |
Phone | |
| Tadley |
Internet | |
| Basingstoke |
Phone | |
| Alton |
Internet | |
| Wokingham |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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naomiconneely
(@naomimainland) reported
from
Overton, England
@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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Claire Vincent
(@clairevincent) reported
from
Thatcham, England
@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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Lord Kieran Peters #BlackLivesMatter
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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Envy Academy
(@envy_academy) reported
from
Four Marks, England
@VodafoneUK why has the management turned off my sure signal again!!😤
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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𝔼𝕞𝕞𝕒 💙
(@aNorfolkLass) reported
@GeorgeMonbiot @VodafoneUK And never did I ever have a problem with the bereavement team. They were always exceptional. It's sad to hear someone has had a different experience.
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Wade Jones
(@wtj1971) reported
@therealkarene @GeorgeMonbiot @VodafoneUK Exactly the same happened to my Mum when she tried to cancel my Dads number after he passed away! They would only talk to him! After we had eventually sorted it, all other accounts were cancelled, will never use them again.
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Ross Manning
(@manningthemoon) reported
@GeorgeMonbiot @VodafoneUK So sorry for your loss, when my father in law passed away last year, I called up a network who uses these as their carrier only to be asked if I wanted to upgrade. Compassion is rare these days. Hope you get it sorted it shouldn’t have been this difficult
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Ianbriggs
(@ianbriggs1967) reported
@GeorgeMonbiot @VodafoneUK Im having a similar problem leaving virgin media - asking questions I can’t answer then refusing to cancel my contract as I can’t prove it’s me - even though they rang me!!! - but they are still billing me even though I’m not using their service. Had 4 calls like that now. 😡
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Jan Kerr
(@JanKerr52652136) reported
@VodafoneUK @speckyninja My daughter returned home to the States so I cancelled her Vodafone account. Never had the ‘final bill’ they insisted had been sent to me (that I never received) - just straight to a debt collection agency and threatening letters! .
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Jon 🇪🇺
(@jchi48) reported
@GeorgeMonbiot @VodafoneUK Sorry for loss. For what it's worth, I recommend @O2 I've never had a problem with them, customer service always very good.
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Mary Brady
(@MaryBra11904367) reported
@GeorgeMonbiot @VodafoneUK Same thing happened to us. They never canceled the account when requested and then appointed a debt collector to recover a 150 euro. Absolute disgrace
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Leya 🟥🟪⬜️🟩🟧
(@_Leyanelle_) reported
@GeorgeMonbiot @VodafoneUK I am so sorry George, this is horrible X
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Alison’s head
(@arisonsned) reported
@GeorgeMonbiot @VodafoneUK I can only imagine how distressing it is having to deal with a company as inept as @VodafoneUK whilst grieving. Many companies seem to employ rude, incompetent uncaring people these days, but it’s one thing vodafone can say they excel at. So sorry to you George.
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Kate Themen
(@KateThemen) reported
@GeorgeMonbiot @VodafoneUK Sorry to hear this and condolences. Also lost my mother earlier this year, and phoned @Plusnet to cancel her Internet service. Very helpful and cancelled without charge as should be expected in these circumstances.