Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 11/22/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Tadley, Basingstoke, Alton and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomTadley Internet
United KingdomBasingstoke Phone
United KingdomAlton Internet
United KingdomWokingham Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • hargreavespaul paul hargreaves (@hargreavespaul) reported from Newbury, England

    @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

  • SimonBound Simon Bound (@SimonBound) reported from Basingstoke, England

    @VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.

  • nedajaffa Jenny Rasion-Gayn (@nedajaffa) reported from Newbury, England

    Is @VodafoneUK broadband down too?

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • roseannaseton Rosy (@roseannaseton) reported from Overton, England

    @VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

  • Biggers1977 Alexander Bignell (@Biggers1977) reported from Yateley, England

    @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • MissHeatherWild Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Rickygr10 Ricky gr (@Rickygr10) reported

    @VodafoneUK are you down ? Says connected and lights on but nothing working, half way through a episode on Netflix too!

  • pwfc99 Peter Chiu (@pwfc99) reported

    @VodafoneUK how can I get help with a faulty modem, no support is available online. Your website doesn't help.

  • alwaysoverrated Jennifer Murphy (@alwaysoverrated) reported

    @Olivers125 @VodafoneUK Down in Exeter too. I can't get into the self service area. Does anyone know if they're looking into this yet?

  • Mmmaffy MhairiAnneFraser (@Mmmaffy) reported

    @VodafoneUK broadband is down - Tobi isn’t connecting and the service checker isn’t connecting. Any help?

  • luckylinkage Vicky Lee (@luckylinkage) reported

    @witheredruby @VodafoneUK @Olivers125 It's been down about an hour for me so far. Need to get on with work!

  • Ravage069 Tom Phillips 💀 (@Ravage069) reported

    @RachelNewland @VodafoneUK @Livbridge Daily Mail are doing a better job at reporting their own issue 🙃

  • AndersonMusic4 Anderson Music (@AndersonMusic4) reported

    @VodafoneUK broadband down in DG8. Used your broadband service, no help, didn't fix the problem.

  • Davielad Dave Martin (@Davielad) reported

    @VodafoneUK is broadband down in Edinburgh? Your 4G backup to broadband also seems to be down. I tried your online support and the message is they are very busy and try again later.

  • CannavarUK Andy (@CannavarUK) reported

    @Gogs_D @VodafoneUK @time_turner23 When our VOIP was down 2 weeks ago they did exactly the same. Sending links and telling me to restart. Took me 2 hours to find out it was a national problem.

  • AJSmith2016 AJS 🤙 (@AJSmith2016) reported

    @VodafoneUK your home broadband is down... Again!