Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Alton, Tadley and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Alton |
Internet | |
| Tadley |
Internet | |
| Alton |
Phone | |
| Newbury |
Internet | |
| Alton |
Phone |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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Claire Vincent
(@clairevincent) reported
from
Thatcham, England
@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Glo Thienel 🇬🇧 #BackBoris 🇬🇧🇺🇦🇬🇧🇺🇦
(@Glo_Thienel) reported
Hi @VodafoneUK Thanks for the email on 5th April telling me my charges are going up in APRIL Gives no amount 🙄🤔 Off to Compare site after 30 yrs as a Customer as you apparently don't appreciate loyalty
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Joe Jordan
(@42happywiththat) reported
@VodafoneUK broadband been down 12 hours here now. Unacceptable. ETA for fixing please? Postcode TN12 area
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Philip Marshall
(@PhilipM42007477) reported
@VodafoneUK Greed Money Fleecing Customer of many years and you are robbing people blind when many are on the poverty line. Stick your increases
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Lauren Minihan
(@laurenminihan29) reported
@VodafoneUK @VodafoneUK no it doesn’t help as the code I’m getting sent is saying it doesn’t work
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Martin Ellis
(@MercurialMeee) reported
@VodafoneUK @aaronwest87 Sorry you meant to say “shareholders can’t risk losing those billions in profits” that you made last year. Customers know this happens we’re not stupid.
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Altered Beast
(@didithitthespot) reported
Dear @VodafoneUK now is NOT the time to increase existing contracts. Compounded by the fact that your raise is 5.4% attributed to CBI or 'running costs' and 3.9% for investment in your network. So nearly 10% per month. Take that from your profits Pathetic
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Archana Singh
(@ankita9812) reported
@VodafoneUK @ThomasE2293 I don’t know how to connect with Vodafone team as I m facing terrible network issues. I’ve contacted them through app, customer care service, but my issue hasn’t been solved. #vodafone network sucks since 25 March. My complaint no. Is V00869886906. #Network #nointernet
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Marcela Hernández
(@MateHG) reported
@VodafoneUK And now they can’t give me the right number and also they can’t call me back and I’m on the line on and off since 9:30. Seriously terrible!
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peejay
(@mozzy_jp) reported
What's happened to your customer service recent @VodafoneUK? 40 minute waits on Web chat or the phone. Even worse when it's the 4th time I've been fobbed off.
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Amy thompson
(@xAmyTx) reported
@RebPattinson @VodafoneUK I have it now. And it's the worst. I wish I'd stuck with sky