Vodafone Outage Report in Basingstoke, Hampshire, England

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Basingstoke, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Fleet, and Thatcham.

City	Problem Type	Report Time
Wokingham	Phone	8 days ago
Basingstoke	Internet	10 days ago
Tadley	Internet	12 days ago
Basingstoke	Phone	24 days ago
Basingstoke	Phone	1 month ago
Fleet	E-mail	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

• 
  zoe victoria (@topshoprocks) reported 41 seconds ago from Thatcham, England

  @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK

• 
  Rosy (@roseannaseton) reported 4 minutes ago from Overton, England

  @VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot

• 
  . (@ellieebrown_x) reported 7 minutes ago from Newbury, England

  @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

• 
  paul hargreaves (@hargreavespaul) reported 10 minutes ago from Newbury, England

  @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

• 
  Andy (@themunchkinbear) reported 17 minutes ago from Basingstoke, England

  @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

• 
  Jenny Rasion-Gayn (@nedajaffa) reported 19 minutes ago from Newbury, England

  Is @VodafoneUK broadband down too?

• 
  🏳️‍🌈Lord K🏳️‍🌈 (@KieranRTP) reported 25 minutes ago from Whitchurch, England

  This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.

• 
  Alexander Bignell (@Biggers1977) reported 26 minutes ago from Yateley, England

  @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

• 
  Joshua Sales (@JoshuaSalesIX) reported 27 minutes ago from Wokingham, England

  Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

• 
  Stephen Smith (@stevesmith2001) reported 30 minutes ago from Basingstoke, England

  @VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?

• 
  zoe victoria (@topshoprocks) reported 34 minutes ago from Thatcham, England

  @kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too

• 
  Niraj Bais (@NirajBais007) reported 35 minutes ago from Newbury, England

  @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

• 
  Hev ⭐🌙 (@MissHeatherWild) reported 36 minutes ago from Thatcham, England

  @VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help

• 
  Niraj Bais (@NirajBais007) reported 39 minutes ago from Newbury, England

  @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

• 
  Simon Bound (@SimonBound) reported 41 minutes ago from Basingstoke, England

  @VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.

• 
  🏳️‍🌈Lord K🏳️‍🌈 (@KieranRTP) reported 45 minutes ago from Whitchurch, England

  If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.

• 
  Joshua Sales (@JoshuaSalesIX) reported 46 minutes ago from Wokingham, England

  There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

• 
  mikef (@fiddler_mike) reported 50 minutes ago from Kingsclere, England

  Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

• 
  Andy (@themunchkinbear) reported 52 minutes ago from Basingstoke, England

  @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

• 
  kayleigh (@Kayleigh_IoT) reported 53 minutes ago from Basingstoke, England

  @VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo Simmons (@JoSimmo16240885) reported 4 minutes ago

  @VodafoneUK Samsung Z3 fold slight damage on the front screen don’t know how always have the cover on. Anyway sent to Samsung to have a look £165 independent shop £200 but Vodafone and I got quoted £39 in the shop come back to me saying £400 saying I need a new LCD screen.

• 
  Diskobox (@diskobox71) reported 5 minutes ago

  @VodafoneUK having difficulty in connecting all devices to my home network, tablet and PS4 can't connect but Laptop, and phones are , can you help?

• 
  Prof. Gary.C (@CoogarUK) reported 7 minutes ago

  @VodafoneUK That wouldn't be a problem with a resistive touchscreen.

• 
  Simon Lindsay (@Penybontsie) reported 8 minutes ago

  @VodafoneUK Someone please offer me Customer Service. Since May 2022 we have not been able to use our phones within our property, the signal is non existent and making or receiving calls means hanging out our bathroom window. I have called and spoken to several people who simply

• 
  rachel hughes (@rhughes1992) reported 9 minutes ago

  NEVER go with Vodafone broadband, waiting 5 weeks with no wifi and the customer service has been appalling, three attempts to send out a router , then it arrived misconfigured, 2 engineers and still no solution they've been an absolute disgrace!!!! @VodafoneGroup @VodafoneUK

• 
  Suresh (@subram1) reported 11 minutes ago

  Hi @VodafoneUK today supposed to be my first day of broadband. No engineer visit has happen, can’t reset my password to sign in, can’t hold of anyone to talk? What shall I do?

• 
  Shama Junejo (@ShamaJunejo) reported 16 minutes ago

  Was wrongly charged £29.80 on @GooglePlay so called @VodafoneUK to correct it. There the customer services operator Yashika from India made my day. One of the most pleasant & helpful operators I have spoken in years. Posting this tweet as a commendation for her 👏🙌

• 
  Cathy Farr (@cathy_farr) reported 16 minutes ago

  @VodafoneUK God forbid that I should be able to speak to an actual human about my terrible signal on my phone and broadband - in my house!!!!! I do not want to speak to a bot!!

• 
  Andy Shuttleworth (@AndyShuttle) reported 17 minutes ago

  @VodafoneUK makes it impossible to actually speak to someone in customer services: 191 sends you around in circles & online provides links via text, their online bot just is of no help & also goes round in circles. They do make it impossible to speak to an actual person

• 
  Alan (@Alan56846933) reported 17 minutes ago

  @VodafoneUK is the Internet service down? I have now lost the Internet for 3 hours