Vodafone Outage Report in Basingstoke, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Vodafone
Vodafone is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Fleet and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Fleet |
||
| Thatcham |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Basingstoke, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Dear @VodafoneUK signal still utter tosh in my post code sort it out soon
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Debarchan Mohanty
(@debarchan08) reported
from
Newbury, England
@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Qamar Bazaz
(@qamarbazaz) reported
@VodafoneUK from past couple of months I’ve been dealing with terrible mobile data connection. Last time I rang the customer service about this was on the 29th/06. And the reply I had was shocking, ‘why don’t you ring us every time this happens’. (1/2)
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Chad Barrigan
(@chadleystubbs) reported
@VodafoneUK who can I message about the Armed Forces Covenant? We’re paying for a service that doesn’t work and can’t cancel because it “worked at your old address”? Terrible customer service
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Derrick Osaze
(@DelBoyOsaze) reported
@VodafoneUK signal has been inconsistent recently. Think its time to move on when this contract ends next month!! Seems like @EE has the best signal in my area🤔
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Qamar Bazaz
(@qamarbazaz) reported
@VodafoneUK I’m your customer not the data collection software. I told them I don’t have time as the waiting times are around 45 mins. Another shocking suggestion was to use virtual assistant from my phone. how do I use the virtual assistance if I don’t have the network?
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Rossy Smith
(@Rossy_smith) reported
from
Paddington, England
@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
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John anderson
(@john_anderson67) reported
@VodafoneUK Been a customer since 2006, called twice to upgrade to iPhone 13- both times I’ve quoted deals with O2 and 3 Mobile in the hope that you’d match them. Twice been given my PAC code which I’ll now be using. Shame to be leaving Vodafone but you only seem interested in new business!
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Alexander
(@I_guess_hmmm) reported
Hey @VodafoneUK any help convincing my mom to use the volume keys on her phone instead of covering the speaker with her hand, I've tried and failed many times 😔
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Julie Bridger
(@JulieBridger3) reported
@VodafoneUK I have dm but got an auto reply not understanding our problem ! Sums it all up really !
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Sarah Squires
(@sarahBuk) reported
@VodafoneUK I'd like to draw your attention to some very bad customer service received by my mum, a long time Vodafone customer. Happy to do it on here or DM you. We'll be in to the Welwyn Garden shop again on Saturday and if they don't resolve it we'll move network.