Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG24.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 01/17/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham, Fleet, Alton and Hook.

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City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomWokingham Phone
United KingdomBasingstoke Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • lewgibbsandrews Lew. (@lewgibbsandrews) reported from Newbury, England

    Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • ratboy1980 Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • carenmcgoey14 Caren McGoey (@carenmcgoey14) reported from Whitchurch, England

    @VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

  • debarchan08 Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • BistuaNuova Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Teach_Leo Teach Leo (@Teach_Leo) reported

    @VodafoneUK @sheff_shell One service but two price hikes

  • SkeffingtonLee Lee Skeffington (@SkeffingtonLee) reported

    @VodafoneUK how can service be so bad, I have had issues with my gigacube for several months now and it has had a big impact on working from home, I have done everything asked and now they cannot find the notes left on my account.

  • mozzy_jp peejay (@mozzy_jp) reported

    @JessicaGabb @VodafoneUK Honestly they've been asking me to do the same thing since Sunday, then reset then back into the queue. Yesterday I sent my iPhone back, after being told it wasn't a network issue. Today after insisting on a manager, I'm told its a general effing issue! Arggggggggggg

  • Prakash5Singh Shashi Prakash Singh (@Prakash5Singh) reported

    @VodafoneUK you were unable to activate broadband even after 6 days after lying many times. I am having worst experience after opting you. Schools are closed and working from home is still a priority. You don't care all these.

  • mikewright82 MICHAEL WRIGHT (@mikewright82) reported

    @jameswwatts @VodafoneUK If they don’t sort the issue out within a stated time you’ll be allowed to leave as you are not getting what they’ve stated you would in the contract. Send them an headed email with dates and what they have said they would do to resolve the problem & what time frame. 👌🏻

  • scooby1997 john powell (@scooby1997) reported

    @VodafoneUK Defo worst customer service can’t wait till contract ends to go with someone better

  • SeamasBelfast Cllr. Séamas de Faoite 🇺🇦 (@SeamasBelfast) reported

    @liamnorris1001 @VodafoneUK I’ve been a loyal customer for maybe a decade or so but this is ***************. I’m still expected to pay my bill.

  • legendkiller2k8 LegendKiller2k ⚪ (@legendkiller2k8) reported

    Hey! @VodafoneUK why did you decline my @quidco cashback? I never cancelled or returned you owe me £82 so pay up or i'll be contacting @NottmCityTS

  • TheyCallHimR R (@TheyCallHimR) reported

    I can stream champions League football, watch Forest on the sky sports app, but i cant call my Mum over Wifi calling to wish her happy birthday (no signal in my flat) or on WhatsApp - wtaf @VodafoneUK (i only have broadband with you)

  • ichbinilya Ilya Lozovsky (@ichbinilya) reported

    @VodafoneUK Your team member is responding once an hour. I have been in this chat for 3 hours. Also this is my 3rd chat explaining the same issue. I can't believe something as simple as logging into my account is wasting this much of my time. Can I PLEASE SPEAK TO SOMEONE ON THE PHONE