Vodafone Outage Report in Basingstoke, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Basingstoke come from postal codes RG21, RG22 and RG24.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Vodafone
Vodafone is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Tadley, Fleet and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Tadley |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Fleet |
||
| Thatcham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Claire Vincent
(@clairevincent) reported
from
Thatcham, England
@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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Lord Kieran Peters #BlackLivesMatter
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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naomiconneely
(@naomimainland) reported
from
Overton, England
@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Seda Ulgensoy Yalcin
(@sezaaaafjdj) reported
@VodafoneUK Are you aware that you have the worst customer support...! Trying to transfer commercial broadband account to new owner.. 3 hours 20 min on the phone. Each agency says something else. So regret switching to your company.
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Bryan Munday
(@yorky_porky) reported
@VodafoneUK Roses are red, Vodafone is too, My signal is shite, All thanks to you FFS Vodafone I'm in London and can't make phone calls!
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Clare O'Brien 🏴 🌍
(@ClareOBrien) reported
@VodafoneUK I tried DMs but got conflicting info. First they said 4G will be available when 3G is switched off and then "we do not have any updates on when we will get network in this area." We currently have no service at all here & 2G is only intermittent even when we do. Please help!
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Marc Smith
(@MarcMorph) reported
Vodafone broadband: is it any good ? Who knows, @VodafoneUK have been singularly unable to make my broadband and home phone number work for the last WEEK. Would I recommend them ? NO. Will I make a formal complaint to OFCOM about this ? Yes SHODDY SERVICE
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Nik Coleman™
(@Nik_Coleman) reported
@VodafoneUK Roses are red Vodafone is too In Menston the signal is rubbish Here's a new phone for you (our very loyal customer)
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dan mos lewis
(@danmoslewis) reported
@VodafoneUK do you have an issue with your broadband in London n22? No internet from about 6pm last night
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LadyIndigo01
(@LadyIndigo01) reported
@VodafoneUK how do i escalate an issue. I have 5 chat transcripts and spent hours on phone/chat with advisors who can't help.
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Kayleigh Mc
(@Kayleigh_Mcx) reported
@VodafoneUK Rose are red violets are blue, Vodafone network is absolute poo 💩💩
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Danny Chen
(@dannydchen) reported
Just got off phone with @VodafoneUK complaints dept. It was advised @OpenreachHelp has no resourcing to do a survey before civils in front of my property with fibre connected right in front of my property. They will cut me as a customer. Wow...4 months still. Seriously?
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IchBin9Binliner 🇮🇪🇺🇦
(@boxofnumbers) reported
@VodafoneUK STILL? It's been like a decade this crap is being rolled out. By the time adoption is widespread we'll have 7G elsewhere.