Vodafone outages and service status in Basingstoke, England
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- Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Basingstoke, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Newbury, Tadley, and Wokingham.
| City | Problem Type | Report Time |
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Internet | 1 month ago |
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Phone | 1 month ago |
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Internet | 1 month ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Andrea (@nexthopself) reported from Shinfield, England36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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paul alexander (@paulale01206488) reported from Tadley, EnglandDear @VodafoneUK signal still utter tosh in my post code sort it out soon
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JAMES 😇 (@JHG1973) reported from Four Marks, EnglandGreat. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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Niraj Bais (@NirajBais007) reported from Newbury, England@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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Rosy (@roseannaseton) reported from Overton, England@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Alistair Taylor (@alistairt_1970) reported from Basingstoke, EnglandComplete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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RackAttack (@MikeRacksSweaty) reported from Newbury, England@VodafoneUK I told him. Be he insisted he had to keep asking more and more questions, while I repeated I just want this.. And this is bc ur website checkout, and TOBi were not working properly... I couldn't make it any clearer to the guy how painful ur process was, but it continued
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mikef (@fiddler_mike) reported from Kingsclere, EnglandHi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Alistair Taylor (@alistairt_1970) reported from Basingstoke, EnglandTold by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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kayleigh (@Kayleigh_IoT) reported from Basingstoke, EnglandFirst shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
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Andrea (@nexthopself) reported from Shinfield, EnglandMore than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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Josh Hensman (@joshhensman_) reported from Basingstoke, England@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange
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Andrea (@nexthopself) reported from Shinfield, England@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
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Brent Dearle (@brentyboy55) reported from Newbury, EnglandHello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.
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Jase (@Jason_Nash) reported from Newbury, England@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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kayleigh (@Kayleigh_IoT) reported from Basingstoke, England@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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Simon Bound (@SimonBound) reported from Basingstoke, England@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Claire Vincent (@clairevincent) reported from Thatcham, England@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
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Brent Davis (@ukbkd) reported from Four Marks, England@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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tt (@tonyfraser24) reported@VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled
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antony hall (@anonymous_stAff) reported@VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??
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Barrie Stimpson (@stimmo64) reportedHi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.
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ًًًً (@secr3tfiles) reportedI have 5 bars of 5G yet my data won’t work fix ur coverage u knobheads @VodafoneUK @VodafoneEgypt @vodafoneeveryone
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Ian Waring (@ianwaring) reportedMother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK
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Tim Aston (@AstonTimothy) reported@VodafoneUK Hi, my broadband has gone very low speed and my app will not work. Can you help?
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tt (@tonyfraser24) reported@VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order
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Jan Cavelle (@jancavelle) reported@VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling
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El ⛅️ (@its_just_el_) reported@VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot
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CAR0LE (@C4R013256) reportedHello @VodafoneUK I have lost count of the number of times I have tried to contact you today. I have been cut off each time (so not a great advertisement for your network!!)