Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 12/10/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Fleet, Alton, Basingstoke, Hook and Tadley.

Loading map, please wait...
City Problem Type Report Time
United KingdomFleet Internet
United KingdomAlton Internet
United KingdomBasingstoke Total Blackout
United KingdomHook Phone
United KingdomTadley Internet
United KingdomBasingstoke Phone

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

  • monkchips Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • PSRK76 Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • BistuaNuova Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • lewgibbsandrews Lew. (@lewgibbsandrews) reported from Newbury, England

    Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

  • godders45 Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • carenmcgoey14 Caren McGoey (@carenmcgoey14) reported from Whitchurch, England

    @VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Schemebootin Joeking1004 (@Schemebootin) reported

    @VOXI_UK over an hour trying to register a complaint . Back through all security again. So over a years payments for nothing , to be told I didn’t cancel when I absolutely did and then this . Will never use @VOXI_UK or @VodafoneUK again.

  • Schemebootin Joeking1004 (@Schemebootin) reported

    @VOXI_UK @VodafoneUK been trying to cancel voxi for over a year. Not used at all been charged over £150. Impossible to cancel

  • JarradRose Jarrad Rose (@JarradRose) reported

    @VodafoneUK I've had 4 phone contracts with you for over 10 years but after this year I'll never get your broadband again... Just fobbed off every time I DM you. Honestly not worth my time doing it again. I'll just keep letting people know until I leave

  • abs0 David Brownlee (@abs0) reported

    @VodafoneUK Hi Thomas, I'm trying to get a broadband issue resolved for my visually impaired father, which I believe is now being processed, but I have to say the number of outright painful issues in Vodafone Broadband App support experience astounded me

  • EviL_Ras EviL Ras (@EviL_Ras) reported

    @VodafoneUK Well that's madness. Better cancel the order then!

  • Maj4u2nv Major Gill (@Maj4u2nv) reported

    @VodafoneUK @ofcom @CISASUK Vodafone have ‘in error’ tried to convert my primary phone simcard to an esim card and left me out of service since Sunday. Is this acceptable from such a huge company that I have 5 lines with?

  • CharlotteRainf2 Charley Rainforth (@CharlotteRainf2) reported

    @VodafoneUK I have just spoken to them and they were not helpful in the slightest, I don't care about upgrading I'm merely complaining about the service I have received as a loyal customer.

  • Fiddlestax Fiddlestax (@Fiddlestax) reported

    Not a fan of doing this but am extremely annoyed with customer service on @VodafoneUK. Used the app to pay my last phone bill and was told there was an error. So I closed the app, reloaded it and went through the app second time with success. I then check my bank account...

  • srbmckenzie Scott McKenzie (@srbmckenzie) reported

    @VodafoneUK So talk to me about why you shut down SureSignal, leaving 2 users with no signal and forcing a buy out of an expensive contract in order to move?

  • chrislee1628 Chris Lee (@chrislee1628) reported

    Ordered a free SIM card from @ThreeUK and @VodafoneUK to see if the signal is better, according to signal checkers, should be full strength not fluctuating between 1-2 bars @giffgaff, I am less than 100m from a mast……