Vodafone Outage Report in Basingstoke, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Basingstoke come from postal codes RG25 and RG24.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (59%)
-
Phone (18%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
-
Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
-
zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
-
Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
-
.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
-
Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
-
Ben Henderson 🏴
(@ben3003) reported
from
Finchampstead, England
@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
-
Claire Vincent
(@clairevincent) reported
from
Thatcham, England
@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
-
Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
-
Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
-
Envy Academy
(@envy_academy) reported
from
Four Marks, England
@VodafoneUK why has the management turned off my sure signal again!!😤
-
Lord Kieran Peters #BlackLivesMatter
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
-
Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
-
Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
-
Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
-
mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
-
zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
-
paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
-
naomiconneely
(@naomimainland) reported
from
Overton, England
@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
-
Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Darren Scott 🐝
(@Darrenjs68) reported
@VodafoneUK meanwhile the app is down and all we’ve seen on this feed today is some bloke banging on about sport. Maybe a mention the app would be down for seven hours isn’t that important.
-
Alexandra Petropoulos
(@londonflute) reported
@VodafoneUK Maybe as a ‘thank you’ you could supply decent customer service to your customers. #worstcompanyever
-
James Millar
(@JamesMi36448366) reported
@VodafoneUK I’d like to thank (NOT) Vodafone for cutting off my phone and reducing the broadband service on purpose whilst we needed to communicate to sort out elderly care last week. (No late payments) took DAYS to sort out.
-
Brett Hunt
(@brett0403) reported
@VodafoneUK hi there, I just wondered if there is a reason why our home WiFi has gone from being very good to quite poor, we are not using it anymore than usual but some of our streaming channels are unwatchable & cuts out very randomly, it’s quite frustrating as you can imagine!
-
Glyn Jones
(@drglynjones) reported
@lionsofficial @C4Sport @VodafoneUK Astonishing choice of candidates . With all respect to Van Der Merwe he still looks like a forward filling in on the wing. Real issues over his defence , it would be cruel to expose him to Kolbe .
-
Fustbariclation
(@fustbariclation) reported
@ClaireAgutter @VodafoneUK Multi-guess phone-tree systems are pretty good for showing customer-contempt, too! Not so much bad #UX, but refined #UT [user-torture].
-
Lee Hammond
(@leehammond1982) reported
@VodafoneUK your customer service is the poorest I've ever known. My wife changed contracts to another provider which you provided a PAC code for to transfer her number yet you are STILL charging her despite her spending a total of 4 hours on the phone to your customer services🤬
-
Greg 'Evo' Smith
(@GregSmithEvoX) reported
@VodafoneUK Sign up for Broadband Pro they said! It’ll improve Wi-Fi signal they said!! Its ******* shite!! The booster won’t even connect to the router, and when it does it says connected for 30 seconds and ***** everything else’s signal up!!
-
Gus
(@liamgus1989) reported
@VodafoneUK can you help, I've updated my Samsung s10 Lite last night, since I've done the update my mobile network with Vodafone hasn't been working. Can you please provide me with advice please.
-
Kyle Soo
(@kylesoo) reported
@VodafoneUK did you notify customers that you were dropping support for WiFi on the tube?