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Vodafone outages and service status in Basingstoke, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

The latest reports from users having issues in Basingstoke come from postal codes RG22 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at Vodafone

Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Newbury, Tadley, and Wokingham.

CityProblem TypeReport Time
Basingstoke Internet 22 days ago
Newbury Phone 23 days ago
Tadley Internet 25 days ago
Wokingham Phone 1 month ago
Basingstoke Internet 1 month ago
Tadley Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • foxonahouseboat
    Michael Fox 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@foxonahouseboat) reported from Basingstoke, England

    @VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???

  • vvarath
    Varatharajan (@vvarath) reported from Basingstoke, England

    Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

  • hargreavespaul
    paul hargreaves (@hargreavespaul) reported from Newbury, England

    @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help

  • Jason_Nash
    Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • eventsforusuzie
    Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • SimonBound
    Simon Bound (@SimonBound) reported from Basingstoke, England

    @VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.

  • brentyboy55
    Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • ben3003
    Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • Kayleigh_IoT
    kayleigh (@Kayleigh_IoT) reported from Basingstoke, England

    @VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.

  • ratboy1980
    Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • DamianPDavis
    Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • ukbkd
    Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • joshhensman_
    Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • topshoprocks
    zoe victoria (@topshoprocks) reported from Thatcham, England

    @kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too

  • DamianPDavis
    Damian Davis (@DamianPDavis) reported from Wokingham, England

    @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

  • themunchkinbear
    Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mikel_funky
    Mr O (@mikel_funky) reported

    @VodafoneUK can you fix the ****** internet on your broadband FFS

  • heyDEVNARAYAN
    DEV NARAYAN (@heyDEVNARAYAN) reported

    Hi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

  • moriuchirm
    𖦞 (@moriuchirm) reported

    @VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.

  • C4R013256
    CAR0LE (@C4R013256) reported

    I would love to know why @VodafoneUK charges more for business broadband than personal broadband - and for a slower speed! BTW @VodafoneUK, your telephone agents urgently need to update their customer service skills.

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

  • mikel_funky
    Mr O (@mikel_funky) reported

    @VodafoneUK can you fix the ****** internet on your broadband FFS

  • Paul_da_Rita
    Paul da Rita (@Paul_da_Rita) reported

    hi @VodafoneUK - over the last few months your coverage has got so bad that I not only don't get a signal in my village, but I have problems in central London too. Any particularr reason for this? Given it's a business phone, it's not ideal!

  • _Fhunner
    Fhunner (@_Fhunner) reported

    Are there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK

  • kvittycat53
    Kvittycat (@kvittycat53) reported

    Come on @VodafoneUK Fix my broadband!!!

  • ShonaaLouisee_x
    Shona (@ShonaaLouisee_x) reported

    @VodafoneUK any idea why the signal is on and off?? Signal ok with WiFi but when out and about I have no signal whatsoever