Vodafone Outage Report in Basingstoke, Hampshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Vodafone
Vodafone is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (56%)
-
Phone (21%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Fleet and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Fleet |
||
| Thatcham |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
-
Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
-
Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
-
Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK Worst network backed up by the worst customer service.
-
Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
-
Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
-
Andrea
(@nexthopself) reported
from
Shinfield, England
36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
-
paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
-
Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
-
Andrea
(@nexthopself) reported
from
Shinfield, England
More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
-
Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
-
Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
-
Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
-
Julie Millar 😊🌹🤩🌻🌼
(@JulieMillar) reported
from
Overton, England
@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
-
Andrea
(@nexthopself) reported
from
Shinfield, England
@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
-
Events For U - Venue Styling
(@eventsforusuzie) reported
from
Basingstoke, England
I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
-
Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
-
Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
-
Andrea
(@nexthopself) reported
from
Shinfield, England
@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
-
Varatharajan
(@vvarath) reported
from
Basingstoke, England
Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Sam Lowry Esq. 🚜
(@SamLowryEsq) reported
On balance, I'm against state execution (i.e. the death penalty). However, I am willing to consider it for the person that wrote the standard shortcut responses for the @VodafoneUK Online Chat Help system.
-
Anish Raja
(@araja83) reported
@DanCros62798242 @lebara @VodafoneUK Did you get this sorted? Were you porting from Vodafone to Lebara or the other way round? I am having the same issue with my porting from Vodafone to Lebara. It's been over 24 hours and I have no service at all!
-
Dec
(@Deech4720) reported
@VodafoneUK Your service over the past 2 months has been nothing short of a disgrace. All I wanted was to take out broadband then had to change the installation date which is when one of YOUR ADVISORS added another broadband service which has only now been cancelled [1/3]
-
Julie Green
(@juliegreen55) reported
@VodafoneUK - can't believe after being a customer for 18years you let me cancel my contract over live chat without input from retentions 😳
-
Turbovaper
(@turbovaper) reported
@VodafoneUK rolling out digital voice service, how about just getting FTTP sorted out instead/at the same time
-
✧ 🄰 🅂 🄸 🄼 ✧ 🄸 🄻 🅈 🄰 🅂 ✧
(@asim_ilyas) reported
Nightmare month as a customer of @VodafoneUK. Issues unresolved, hrs (literally) on the phone attempting to figure things out. Compounded by the terrible customer service. Call back yesterday promised within the hour and nothing. Customer since 1998. 4 contracts. Not good enough.
-
Josh Blunt
(@blunty90) reported
@TGE_LDNM @VodafoneUK They’re the worst company I’ve ever dealt with. Horrific, with terrible customer service. They’re probably still only in business due to making it so hard for people to leave that they then can’t be bothered.
-
brianjford
(@brianjford) reported
@VodafoneUK Nope. As before, the voice prompt to 'broadband problem' (confirmed) brings (a) an assurance the network is fine, (b) the URL with which I'm familiar - and which is unhelpful - followed by (c) your call termination. I'm curious why Vodafone don't immediately ring to assist.
-
Lisa Richards JArmy
(@LisaR1204) reported
@ajgrundy1980 @martin260961 @VodafoneUK I'm with giff gaff Andrew, never had any problems £10 a month unlimited texts & calls, 20GB data and 5GB EU roaming
-
Andrew Clements
(@andypies) reported
@D0C_RAY @VodafoneUK Internet light been flashing at least 2 hours. Dongle has green light on so router must be the problem. All of a sudden started working after I got off with TOBi