Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG24.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 01/15/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham, Fleet, Alton and Hook.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomWokingham Phone
United KingdomBasingstoke Internet
United KingdomFleet Internet
United KingdomAlton Internet
United KingdomBasingstoke Total Blackout

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • carenmcgoey14 Caren McGoey (@carenmcgoey14) reported from Whitchurch, England

    @VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • ratboy1980 Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • debarchan08 Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • BistuaNuova Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • danielroxheaps Danielr (@danielroxheaps) reported

    @Gary_Lucy @VodafoneUK @VodafoneGroup Oh wow, this is appalling! Have they even sent you some sort of Twitter apology? Looks like they do not give a crap at all!

  • karenhill26 karen Hill (@karenhill26) reported

    @VodafoneUK hello I Need help. I have broadband with you, my Internet has gone down due to fault wire. I was told today I would get a workman come and fix it but I've had nothing. I've been on the phone for 3 hours and keep getting hung up on. 😭😭😭

  • CamillaLatham30 Camilla Sally Louise Latham (@CamillaLatham30) reported

    @Gary_Lucy @VodafoneUK Vodafone is useless, it's why I left years ago. But I'm with o2 and they're brilliant. I've heard bad things about EE. But it could only be rumours.

  • AaronParfitt_ Aaron (@AaronParfitt_) reported from Salford, England

    @VodafoneUK Hi, I’ve just bought a new contract phone with you guys and wanted to keep the same pay as you go number. Do I need to put my pay as you go sim in? I’ve filled out the form to keep same numb but it’s textin people with the original contact numb? Help

  • stevenmuzzy1975 steven musgrove (@stevenmuzzy1975) reported

    @VodafoneUK I’d like my complaint case to be resolved . Cancel my contract as you are useless and in breach .. oh and this mornings news where you are changing without notice my roaming activity. I’ve cancelled my direct debt .. I wonder now if you will sort your mess out ?

  • GeorgiaIKelly Georgia Isabel Kelly (@GeorgiaIKelly) reported

    I tried cancelling my phone once I got my new one and just tried again just to be cut off after an hour! @VodafoneUK not a happy customer very glad I left as the service is appalling definitely won’t be back

  • SarahLouise1127 Sarah Louise (@SarahLouise1127) reported

    @Gary_Lucy @VodafoneUK You tell them! There’s literally no excuse at all! 7 months of issues 🤔

  • tonycmk Tony King (@tonycmk) reported

    Morning @VodafoneUK or @CityFibre are there any network issues on fibre today? I work over a VPN as does my wife for a seperate company and we’re not having access problems today .. everything has been restarted etc it’s strange that we’re both having them

  • Wildlingcider Tom (@Wildlingcider) reported

    @VodafoneUK your online chat is not working and you aren't answering the phone, just joined, customer service pretty shoddy so far- any chance i could speak to a human?

  • GinaaJowle91 Gina Jowle (@GinaaJowle91) reported

    @Gary_Lucy @VodafoneUK My mom's having same trouble!! 🙄 Shame on you Vodafone!! 😲