Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG25.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 02/24/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Thatcham and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomThatcham Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • debarchan08 Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • ratboy1980 Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • hargreavespaul paul hargreaves (@hargreavespaul) reported from Newbury, England

    @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • goodall_matthew Matthew Goodall (@goodall_matthew) reported

    @VodafoneUK I will go else where was trying since 8pm couldn't do it cause app said couldn't get details and i been a customer for over 20 years never had a prob upgrading this is the 1st time. Been a loyal customer does get u know where i know its not ur fault

  • LizHylton Liz Hylton #FBPE #RejoinEU (@LizHylton) reported

    @BBCWatchdog I hope you could help me with an ongoing issue I have with home broadband being supplied by @VodafoneUK It’s been over 3 months and I’m getting nowhere with their complaints dept. Thanks

  • JamesBa51823412 James Baker (@JamesBa51823412) reported

    @VodafoneUK I visited a Vodafone store, and they told me to phone 191 and go thro there, witch i did phone 191 and i cant seem to get tro to anyone or anything with any actual help, i just keep getting passed around, ive veen trying to sort it out for the past 3 hour

  • MrTruthseeker1 Truth Seeker (@MrTruthseeker1) reported

    @VodafoneUK Absolutely useless excuse of a greedy not bothered about loyal customers capitalist company 20 yrs a customer you’ve aged me another 50 yrs by your pure incompetence at ALL LEVELS DESPITE ME COMPLAINING YOUR NOT FIT FOR PURPOSE COMPLAINTS DEPT HAS GOT EVEN WORSE waiting waiting

  • joefawcett Joe Fawcett (@joefawcett) reported

    @VodafoneUK I've spent two hours with support to no avail.

  • sh0110b8995 Stephen Honeyman (@sh0110b8995) reported from Edinburgh, Scotland

    @VodafoneUK I have been charged twice for the the same account. Can you please help me?

  • IrvinjohnIrvin irvin santiago (@IrvinjohnIrvin) reported from Leicestershire, England

    @VodafoneUK what you did to me is disgusting. You’re the one cause trouble to me. By the mistake and incompetency of your staff did to me. And now I’m trapped in your contract. #NeverAgain to @VodafoneUK

  • lornn64 Lauren 🪰 (@lornn64) reported

    @VodafoneUK It was done through a third party with a new data plan. I was never told anything about a reconnection process and the number has now been authorised for disconnection. What about the bill you're making me pay for a phone I won't be using?

  • smiliesarah Smilie Sarah 😁🍃💚🍃 (@smiliesarah) reported

    @VodafoneUK after 20 years as a loyal customer it’s time we break up, it’s not me it’s you! Have never missed a bill payment at anytime, have a v good credit rating and had hoped to continue with you. Your new system of checks when upgrading is awful at best #badcustomerservice

  • gluts_gluttony Kathy Slack - Gluts & Gluttony (@gluts_gluttony) reported

    @VodafoneUK I can't get your online customer service bot to Tobi to work. I need to speak to a human about my recent upgrade please.