Vodafone outages and service status in Basingstoke, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Basingstoke, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Newbury, Tadley, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Internet | 1 month ago |
|
Newbury
|
Phone | 1 month ago |
|
Tadley
|
Internet | 1 month ago |
|
Wokingham
|
Phone | 2 months ago |
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Basingstoke
|
Internet | 2 months ago |
|
Tadley
|
Internet | 2 months ago |
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Caren McGoey (@carenmcgoey14) reported from Whitchurch, England@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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🏳️🌈Lord K🏳️🌈 (@KieranRTP) reported from Whitchurch, EnglandIf anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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Debarchan Mohanty (@debarchan08) reported from Newbury, England@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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🏳️🌈Lord K🏳️🌈 (@KieranRTP) reported from Whitchurch, EnglandThis @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Niraj Bais (@NirajBais007) reported from Newbury, England@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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Tony Hart (@toekneeheart) reported from Hartley Wintney, EnglandI really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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paul alexander (@paulale01206488) reported from Tadley, EnglandDear @VodafoneUK signal still utter tosh in my post code sort it out soon
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Ryan Byford (@cobysaur) reported from Wokingham, EnglandI wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Simon Bound (@SimonBound) reported from Basingstoke, England@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Andy (@themunchkinbear) reported from Basingstoke, England@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandHave nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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paul hargreaves (@hargreavespaul) reported from Newbury, England@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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Dr G. (@godders45) reported from Wokingham, EnglandUnbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Damian Davis (@DamianPDavis) reported from Wokingham, England@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
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zoe victoria (@topshoprocks) reported from Thatcham, England@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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naomiconneely (@naomimainland) reported from Overton, England@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Jamie (@jamieself91) reported from Basingstoke, England@VodafoneUK has to be the worst company in the world to get through to. Just keep palming you off to online bullshit
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RackAttack (@MikeRacksSweaty) reported from Newbury, England@VodafoneUK I told him. Be he insisted he had to keep asking more and more questions, while I repeated I just want this.. And this is bc ur website checkout, and TOBi were not working properly... I couldn't make it any clearer to the guy how painful ur process was, but it continued
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JAMES 😇 (@JHG1973) reported from Four Marks, EnglandGreat. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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@screechy (@screechy451738) reported@VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.
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Susan Williams (@wynmind) reported@VodafoneUK don’t use Vodafone broadband the call centre is beyond hopeless, rude, time wasting, they refuse your request and send you on a run around never ever again will I use Vodafone broadband
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🇳🇬✨ (@Cajovi_Daniel) reportedIs @VodafoneUK broadband down? Or is it just mine?
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Ellie & Layla AKA : Digger & Biscuit (@DiggerandB) reported@VodafoneUK I’d like to phone you and make a complaint but as I have no service ( for over two weeks) I can’t make or receive any calls! Any idea when you might get the / a transmitter working in PE12? Oh, and what compensation are you offering for providing no service?
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Ian Waring (@ianwaring) reportedMother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK
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Dean Jones (@dean_jones91) reported@VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!
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IainMcCallum (@Iain_McCallum) reported@VodafoneUK I am shocked and surprised that you are unable to connect me to the team that is supposed to support customers experiencing difficulties with Home Broadband. I have now been without service for 24 hours. Maybe you shouldn't be in the business of communication?!
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Anna Maslowicz (@annamazz) reported@VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account
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Ste Jones (@eJ2095) reported@VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months
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James R (@Jamesreaney92) reported@jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!