Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG24.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 01/20/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham, Fleet, Alton and Hook.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomWokingham Phone

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • BistuaNuova Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • debarchan08 Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • ratboy1980 Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DamienS11323931 Damien Shaw (@DamienS11323931) reported

    @VodafoneUK The signal was ok until we had the snow the other day

  • emellisxx emma ellis (@emellisxx) reported

    @VodafoneUK have got to have the worst 5G & probably the hardest to ******* communicate with. Took me 2 weeks to be number 28 in the cue, 3 phone calls & my issues still isn’t resolved. TObi the bot can do one en all

  • WaTeddyRuxpin Rhodri Richards (@WaTeddyRuxpin) reported

    @VodafoneUK Yeah, it didn't work last time even though the code was valid and I was entitled to use it. I'm questioning what option is available if this doesn't work for me again. Thought this was pretty clear but you haven't addressed my query.

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @techsirpi Hi 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • wshiells willie shiells (@wshiells) reported

    @VodafoneUK , is it right to advise 2 day delivery on a phone order and 1 week down the line phone still not dispatched. Poor service from Vodafone.

  • DeliasFlan Delia’s Flan Flinger (@DeliasFlan) reported

    @VodafoneUK I’ve spoken to your customer service assistants twice this week. Both times they’ve promised me it will be with me in 24 hours. It’s still not even showing as despatched so clearly the false promises are still coming from your end. Why lie to customers? Why not just be honest?

  • elodiejmirza Elodie J Mirza CISM CISSP (She/Her)🏳️‍🌈 (@elodiejmirza) reported

    @VodafoneUK You’re too late, I had to risk going into my local store and burn 2 more hours of my day. Why do you make it impossible to speak to a person on the phone. Sending me a sms with a link to something unhelpful then dropping the call is terrible customer service

  • GaryHop08757275 Gary Hopkins (@GaryHop08757275) reported

    Hey @VodafoneUK any idea when our broadband is going to be activated? Was assured it was going 'smoothly'and it was 'undergoing final checks' but still no activated despite you saying it would be done within 24 hours!! An explanation and resolution would be nice...

  • StarfishEffect1 Em (@StarfishEffect1) reported

    @VodafoneUK Hi I tried but can't seem to get past the bot? It just has a tick saying sent and no response. I'm waiting for vodafone to issue me a deadlock letter as sadly your complaint team offered me financial compensation but not to remove the marker with the credit reference agency?

  • Sederrick Stuart Derrick (@Sederrick) reported

    @thetruzzsocial @VodafoneUK I'm so sorry. It's infuriating when you feel you're being treated so shabbily especially after being a customer for so long. Companies don't own our custom - they have to earn the right to retain it. That's what all their corporate guff will say - reality is often different