Vodafone Outage Report in Basingstoke, Hampshire, England

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Basingstoke, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Fleet, and Thatcham.

City	Problem Type	Report Time
Wokingham	Phone	7 days ago
Basingstoke	Internet	9 days ago
Tadley	Internet	12 days ago
Basingstoke	Phone	23 days ago
Basingstoke	Phone	1 month ago
Fleet	E-mail	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

• 
  Rosy (@roseannaseton) reported 4 minutes ago from Overton, England

  @VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot

• 
  Jamie (@jamieself91) reported 4 minutes ago from Basingstoke, England

  @VodafoneUK has to be the worst company in the world to get through to. Just keep palming you off to online bullshit

• 
  zoe victoria (@topshoprocks) reported 9 minutes ago from Thatcham, England

  @kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too

• 
  Niraj Bais (@NirajBais007) reported 13 minutes ago from Newbury, England

  @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

• 
  Hev ⭐🌙 (@MissHeatherWild) reported 20 minutes ago from Thatcham, England

  @VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help

• 
  Stephen Smith (@stevesmith2001) reported 22 minutes ago from Basingstoke, England

  @VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?

• 
  Joshua Sales (@JoshuaSalesIX) reported 22 minutes ago from Wokingham, England

  There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

• 
  🏳️‍🌈Lord K🏳️‍🌈 (@KieranRTP) reported 24 minutes ago from Whitchurch, England

  If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.

• 
  Jenny Rasion-Gayn (@nedajaffa) reported 33 minutes ago from Newbury, England

  Is @VodafoneUK broadband down too?

• 
  kayleigh (@Kayleigh_IoT) reported 35 minutes ago from Basingstoke, England

  @VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.

• 
  kayleigh (@Kayleigh_IoT) reported 41 minutes ago from Basingstoke, England

  First shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.

• 
  🏳️‍🌈Lord K🏳️‍🌈 (@KieranRTP) reported 43 minutes ago from Whitchurch, England

  This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.

• 
  Simon Bound (@SimonBound) reported 46 minutes ago from Basingstoke, England

  @VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.

• 
  Alexander Bignell (@Biggers1977) reported 46 minutes ago from Yateley, England

  @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

• 
  paul hargreaves (@hargreavespaul) reported 47 minutes ago from Newbury, England

  @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

• 
  Andy (@themunchkinbear) reported 53 minutes ago from Basingstoke, England

  @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

• 
  Joshua Sales (@JoshuaSalesIX) reported 58 minutes ago from Wokingham, England

  Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

• 
  Niraj Bais (@NirajBais007) reported 58 minutes ago from Newbury, England

  @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

• 
  zoe victoria (@topshoprocks) reported 59 minutes ago from Thatcham, England

  @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK

• 
  Andy (@themunchkinbear) reported 60 minutes ago from Basingstoke, England

  @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝖒𝖛𝖉𝖕𝖚𝖙𝖆 (@laurenhayley0) reported 5 minutes ago

  please tell me why @VodafoneUK has sent debt collectors to me ?? a member of staff told me to cancel the direct debit after they refused to cancel a rolling charge ? but that's my fault apparently

• 
  MoshthePosh. (@Moshtheposh) reported 6 minutes ago

  What is up with @VodafoneUK ? I’ve just bought a brand new 5G fone with your network but far from 5G I’m struggling to even get a single service bar on 4G! And Yes I have checked the service area map, prior to getting the contract, which shows as “good, indoors and outdoor”!

• 
  Helen (@Helen88974834) reported 6 minutes ago

  @VodafoneUK Thanks Vodafone for losing me a job today. Internet cut off with no warning an advisor who couldn’t locate my account with a username password account number..will refuse to pay from now on you’ve voided your promise hope everyone else avoids your terrible service

• 
  Jamie McCall (@JamieSMcC) reported 6 minutes ago

  @VodafoneUK Hi, how do I get an iPhone unlocked that’s locked to your network? I’ve tried on your website but it just says that it wouldn’t be locked.

• 
  Pete Donohue (@peterdonohue1) reported 7 minutes ago

  @VodafoneUK Some shocking management at Vodafone - promised a 2nd call backs by Omnia last wed, today by Shehab in home BB Tech Sp! 3 failed call backs by so called managers to rectify a simple issue! Sort it out Vodafone!

• 
  Tim Beech (@beechy8642) reported 9 minutes ago

  @VodafoneUK my contract ended and you never told me. Doubles price and charged me, then admitted you should of sent correspondence out. Then do the same to the wife... 👌👌👍👍👏👏

• 
  John Meredith (@JohnMeredith) reported 13 minutes ago

  @VodafoneUK Ummmm... I haven't got fibre with you. Only pay monthly. But am very unlikely to join Vodafone for broadband once my current contract ends. Clearly you have the customer base and are now reducing the value for money propostion.

• 
  HJHeadingFarAway (@HJMovingFarAway) reported 17 minutes ago

  @MissDFreeman @VodafoneUK I gave up on them in 2005 when they couldn't understand me talking clearly, with a west midlands accent, down in a call centre in Bristol. 20 mins on hold ... rung up 3-Mobile in Mumbai & they fixed my payg one rightaway.

• 
  Colin Gould (@ColinGould2) reported 19 minutes ago

  So @VodafoneUK I wait in home all day for a telecall I was this morning assured I would receive today to update on an outstanding complaint. No call received. Another total letdown. Sadly I’m not surprised. Shambolic performance

• 
  zoe victoria (@topshoprocks) reported 20 minutes ago from Thatcham, England

  @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK