Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Hook, Tadley, Basingstoke, Alton and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Hook |
Phone | |
| Tadley |
Internet | |
| Basingstoke |
Phone | |
| Alton |
Internet | |
| Wokingham |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Debarchan Mohanty
(@debarchan08) reported
from
Newbury, England
@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Dear @VodafoneUK signal still utter tosh in my post code sort it out soon
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Basingstoke, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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KNTSHTWNCTS
(@KtcClarence) reported
Done be a @VodafoneUK customer. Honestly, this is not sour grapes. As a company, they literally have no clue - an advisor will entirely contradict the advisor that you’ve just spoken to and do the verbal equivalent of a shrug when asked why this is the case. And then blame Covid
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Takeaway Bear 🐻
(@takeawaybear) reported
@VodafoneUK Indeed. Then there's the issue of no auto-focus... Plus, this one time (not at band camp), the bulb blew. Disasterous scenes! 😱
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7
(@BallisticLuq) reported
@VOXI_UK @VodafoneUK @trustedreviews Im trying to get an issue fixed on DM. You guys reached out to me and then just disappeared? I verified myself and I am getting no reply. Please help as I need this problem fixed. Thank you.
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BatZie 🇮🇪 - Something Unsightly
(@JackMars85) reported
Where's my phone @VodafoneUK? Joined your network and ordered a handset. Was promised it would be here yesterday between 8 and 6, and that I would be kept up to date by DPD by text. Both things haven't happened! Do I need to cancel my order and go elsewhere?
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DJ
(@CasualFisher) reported
@VodafoneUK Ahh wait it only happens when I’m on WiFi 🤔 works fine on 4G…anyway guess that’s my problem, thanks for the help Jade
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dalriada
(@Mark__Eadie) reported
It’s unbelievably difficult to deal with @VodafoneUK. Just profoundly depressing to try to solve a minor problem. Endless menus, eventually referred to online chat who….. tell you to phone. How do these utterly moronic companies survive?
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7
(@BallisticLuq) reported
@VOXI_UK @VodafoneUK @trustedreviews Can someone please check my DM? I keep getting the same reply from a bot and I need my issue fixed!
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Bex Bell 🐝
(@bex__bell) reported
@VodafoneUK my home broadband is down and I can't get your Home Broadand checker tool to work - its been down for two days. Who can I call?
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Courses For Careers
(@Courses4Careers) reported
To give more information, we have been calling your team for a few weeks now and been talking to them for hours - mainly because of how often they put us on hold. They try nothing to actually solve the problem. @VodafoneUK
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Elaine Richardson
(@ElaineR53hg) reported
@VodafoneUK Oh yes. Simple and flexible. I’ve had TEN hour long calls with customer service trying to do this. The latest (Thur) caused me to lose service and I’ve had nothing since. Currently on hold to customer service listening to the same mindless lift music.. why is this so difficult??