Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG25.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 10/07/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomThatcham Internet
United KingdomAlton Phone
United KingdomThatcham Phone

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • hargreavespaul paul hargreaves (@hargreavespaul) reported from Newbury, England

    @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

  • nedajaffa Jenny Rasion-Gayn (@nedajaffa) reported from Newbury, England

    Is @VodafoneUK broadband down too?

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • KieranRTP 🏳️‍🌈Lord K🏳️‍🌈 (@KieranRTP) reported from Whitchurch, England

    If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.

  • Biggers1977 Alexander Bignell (@Biggers1977) reported from Yateley, England

    @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • SimonBound Simon Bound (@SimonBound) reported from Basingstoke, England

    @VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • roseannaseton Rosy (@roseannaseton) reported from Overton, England

    @VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too

  • MissHeatherWild Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • charlayyx charlie nicole (@charlayyx) reported

    @VodafoneUK how is it if I take a new contract you’ll offer me cheaper than an existing customer who’s been with you for 10+ years? Absolute joke …

  • harmi16 harminder kaur (@harmi16) reported

    @VodafoneUK worst customer service wanted an upgrade no help even thou have 5 contracts with u just handed over pac code

  • andrewellson Andrew Ellson (@andrewellson) reported

    @__DanielDesign @NoContextBrits Also Zone 2 central London in a nutshell. @VodafoneUK signal here is utter toilet

  • Hally1974 Mark Hall 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hally1974) reported from Blyth, England

    @VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again

  • k2s0_88 Patz (@k2s0_88) reported

    @VodafoneUK apologies for doing this over Twitter , I’ve just had a text message regarding a wrongful cancellation of my broadband, on Vodafone side. I’ve tried to access my account but I keep getting an unexpected error. Are their any issues at the moment?

  • anshusharma91 Anshu sharma (@anshusharma91) reported

    @ViCustomerCare @VodafoneUK please resolve my issue

  • JAMIE081077 jamie (@JAMIE081077) reported

    @VodafoneUK Hi. I called into a Vodafone branch and enquired if my contract allowed US calls etc. they assured me it does. Then nothing all week. Same with my friend. However the 3rd person in the party was with another provider and had no problems. Cheers

  • how01579183 Jams (@how01579183) reported

    @VodafoneUK Hi Amy. I have not been able to access my phone. Phonecalls etc for three weeks. I would want a full refund?. I have the postcode and confirmation of your updates that there is no service

  • AcademyDriving peter brason (@AcademyDriving) reported

    Still kicking up more fuss and compensation is now £55 which is getting close to the original amount promised that they refused to pay, guess I best take it but have told them I leave them as soon as I can, they cannot treat customers like this! @VodafoneUK

  • RealPitViper Kman (@RealPitViper) reported

    @NoContextBrits @VodafoneUK are the absolute worst, their mobile and broadband were unbelievably bad, coupled with terrible customer service. Will never ever go back.