Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21, RG22 and RG24.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Fleet and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Tadley |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Fleet |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David Jackson
(@DavidJackson_66) reported
@milltannie @EmmaRaducanu @VodafoneUK Her dad pulls the strings behind the scenes, but we never see him. Her mum was at Wimbledon the year she collapsed, and now where is she?
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Andrew Rickman
(@Andrew_Rickman1) reported
@VodafoneUK nice to know that your company commits fraud by restarting customers contracts without there permission and then agrees to fix it but doesn’t!!! Great customer service
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Declan Farrell
(@declanmfarrell) reported
@TGE_LDNM @VodafoneUK Very difficult! They are not morons btw they are nearly all just old ‘AI’ bots… you need to try and get a human who has a customer service email address and talk to them. Deliveries fail at the last mile because this part of the process is the most expensive and under resourced!
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Adrian Weller
(@AdyWeller) reported
@VodafoneUK @broadbandgenie What do you think I’ve been doing, they are not paying up. All that’s left to do is cancel the broadband.
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🔥💨
(@Puddsta77) reported
Your mobile date is bad again !! @VodafoneUK
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FlymanSimon
(@flyman_simon) reported
@VodafoneUK Thankfully yes. But it was a nightmare. If you cut people off at least leave some data, and ability to call your customer services…to be able to pay bill quickly. We’re fine, but you could put some vulnerable people in an awful position.
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Katy Carter
(@KatyAlex9) reported
@VodafoneUK I've spent two hours on the phone just today, speaking to four advisors, after having spent an hour on a webchat, all because the original call I made to cancel on 3 March wasn't acted on and done properly. A person could ho mad I tell you, MAD
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TGE
(@TGE_LDNM) reported
Wrote my address in wrong, lost my parcel & nobody can even find the order. Morons. How can a company be this bad? 👏 @VodafoneUK 👏
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googlyeyecat 🐈
(@googlyeyecat) reported
@VodafoneUK hello I've just completed a trade in of my old phone, new phone has arrived, but the return envelope has not. I've just called customer service who tell me that they cannot authorize sending out an envelope and I have to use the app again. This seems ridiculous.
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Mogu Pal
(@mogu_pal) reported
@VodafoneUK anyone else having issues with broadband? No internet connection. Router internet light is continuously blinking. GL52 area