Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 12/09/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Alton, Basingstoke, Hook and Tadley.

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City Problem Type Report Time
United KingdomAlton Internet
United KingdomBasingstoke Total Blackout
United KingdomHook Phone
United KingdomTadley Internet
United KingdomBasingstoke Phone
United KingdomAlton Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • vvarath Varatharajan (@vvarath) reported from Basingstoke, England

    Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • JulieMillar Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported from Overton, England

    @VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MrHo11and Mr.Ho11and (@MrHo11and) reported

    Finally free of @VodafoneUK - awful company, awful service. Even cancelling the contract was like pulling teeth!

  • RazoRmedia Bruce (@RazoRmedia) reported

    @VodafoneUK - why are you only giving in stock iPhones to new customers and not existing customer upgrades. No reward for loyalty with Vodafone. rubbbish

  • JamaNuur1 Governatorè🎗️🇺🇦 (@JamaNuur1) reported

    @VodafoneUK Au revoir Worst internet and network service in the UK and by far the worst customer service of any company. Stay well away

  • TuckeyUK Tuckey (@TuckeyUK) reported

    @VodafoneUK I decided to swap my sim card to an eSim yesterday. I lost connection immediately and have had no service ever since. Live chat just say to wait 24 hours. I just want to restore my original sim and go back to normal.

  • DVDO_ Dave🎗 (@DVDO_) reported

    @VodafoneUK Red light flashing on Internet on modem all day yesterday and still no Internet today! Please help as can't work without it. G1 Area here.

  • SharonMcfadyen Sharon McFadyen (@SharonMcfadyen) reported

    @VodafoneUK I am seriously going to lose it with your customer service team via your app!! Can someone contact me ASAP. Thanks

  • KeithB_N Keith Blakemore-Noble (@KeithB_N) reported

    @lewistheshrk @VodafoneUK Their broadband network is definitely faulty at the moment, up and down like a yo-yo. Been trying to get support from them online, painfully slow 😞

  • KellyEgan7 Kelly Egan (@KellyEgan7) reported

    @VodafoneUK @VodafoneUK I reported a complete outage on Sunday & reported it, given a reference number & was told someone would call to arrange an engineer, not heard back yet, please dm me, this needs sorting, I can’t work without my it

  • jollyfarming WO & PO Jolly (@jollyfarming) reported

    @VodafoneUK your mast near NR16 2RJ has had an issue for at least 2 weeks now, very little or no signal. Please can you say when it will be fixed? And don’t tell me to sign up for the alerts, I just want a date please. No good for businesses. @VodafoneGroup

  • finland_uk CB an Englishman in Finland (@finland_uk) reported

    @VodafoneUK I live in Finland and use a payg phone in the UK, but now you want a roaming charge, I have tried to get refund of money, but your online chat is useless, I am not concerned of the money, it is the principle, awful service, here customers are treated as customers!