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Vodafone outages and service status in Basingstoke, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG24 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Fleet, and Thatcham.

CityProblem TypeReport Time
Wokingham Phone 12 days ago
Basingstoke Internet 14 days ago
Tadley Internet 17 days ago
Basingstoke Phone 28 days ago
Basingstoke Phone 1 month ago
Fleet E-mail 1 month ago

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • PSRK76
    Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • Jason_Nash
    Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • lewgibbsandrews
    Lew. (@lewgibbsandrews) reported from Newbury, England

    Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

  • tonyhartphoto
    Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • carenmcgoey14
    Caren McGoey (@carenmcgoey14) reported from Whitchurch, England

    @VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

  • ukbkd
    Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • tonyhartphoto
    Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • monkchips
    Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • godders45
    Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • JayPittaway
    Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • toekneeheart
    Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • ukbkd
    Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • bensmithuk
    Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • alistairt_1970
    Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • alistairt_1970
    Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • JayPittaway
    Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

  • eventsforusuzie
    Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • DamianPDavis
    Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • xyroplex
    Xyroplex (@xyroplex) reported

    @VodafoneUK you may wish to send your staff on some customer service training given the nameless man I spoke to in the Basingstoke store at midday today was so rude and didn't want to help. No name badge on display but the only man serving and was wearing a red face mask.

  • kitkatkottty
    Kat Gildea (@kitkatkottty) reported

    @VodafoneUK hiya guys is there an issue with broadband? My Internet has dropped completely and my WiFi hub is show just a red light where it says Internet? Tried rebooting and no luck

  • AnilJaiswal1112
    Anil Kumar Jaiswal (@AnilJaiswal1112) reported

    @VodafoneGroup @Vodacom @VodafoneUK #apahran2 streaming on vi asking for more recharge to watch it. End of vodaphone era in India. Such a bullshit network and taking so much advantage. Nothing more to talk. GOOD BYE VI .... TOMORROW NEW JIO SIM .

  • Jen_I_am
    Jen (@Jen_I_am) reported

    @VodafoneUK what is your UK complaints email? Abroad a week and somehow have a bill of £144 from 40 minutes on the phone and a couple of days of roaming. Absolutely disgraceful- never got this kind of thing with @EE

  • catfacewineface
    Catfacewineface (@catfacewineface) reported

    Hi @VodafoneUK - having a pretty awful onboarding experience. My number should have been ported over today from a different provider. Turns out my number is ‘lost’ in your systems. 8 hours of no phone service so far and counting.

  • Baileythebass
    Mr B (@Baileythebass) reported

    @VodafoneUK myfamily use yr phone service & home internet. I've been a customer for 20 yrs! My bill is higher this month as I gave to #comicrelief2022. You've disconnected my phone as I've exceeded my credit limit. I'd like you to reconnect me & wait for payment on 12.04.22

  • QueenBeeBeks
    Omoge (@QueenBeeBeks) reported

    Wish I never left O2 @VodafoneUK is so bad omg 😭

  • declaa
    Declan McGrath (@declaa) reported from Llanfaes, Wales

    @VodafoneUK hi I'm not a customer with you however I need to know if the GSM signal in Anglesey has gone down as my ADT alarm uses your network I contact CSL but they told me to pass it to you can you confirm if any of your GSM towers are down in Anglesey

  • sophie_ecila
    Sophie (@sophie_ecila) reported

    @VodafoneUK are you ever gonna fix your signal issues in LS9? I don’t get any signal at work - inside the building, outside the building, halfway down the street, nada. Absolute joke.

  • MrsKGem
    KG (@MrsKGem) reported

    @VodafoneUK I really need some help sorting my fathers account but your customer service is like running around in circles!!