Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Hook, Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Total Blackout | |
| Hook |
Phone | |
| Tadley |
Internet | |
| Basingstoke |
Phone | |
| Alton |
Internet | |
| Wokingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Andrea
(@nexthopself) reported
from
Shinfield, England
@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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Andrea
(@nexthopself) reported
from
Shinfield, England
36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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Andrea
(@nexthopself) reported
from
Shinfield, England
@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
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Andrea
(@nexthopself) reported
from
Shinfield, England
More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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Varatharajan
(@vvarath) reported
from
Basingstoke, England
Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK Worst network backed up by the worst customer service.
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Events For U - Venue Styling
(@eventsforusuzie) reported
from
Basingstoke, England
I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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Julie Millar 😊🌹🤩🌻🌼
(@JulieMillar) reported
from
Overton, England
@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Kai
(@kw_kaiwang) reported
from
Basingstoke, England
@VodafoneUK broadband internet is not working since early morning, what is happening....
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Louise Squires
(@Beth251993) reported
Well I'll definitely be cancelling my @VodafoneUK contract as waiting to speak to an online advisor who completely changed the subject and was 0 help transferred me to someone else waited 20 minutes in another queue as '1st in line' didn't even bother telling me it closed.
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Rich With
(@trawlerandco) reported
@CityFibre hi. I'm trying to find out when my install will be completed. (Half started on Monday) @VodafoneUK seem to be unsure. Can you help at all. Southend-on-Sea based
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Stef Walton
(@Stef_Walton) reported
@VodafoneUK That's a coverage checker, not really a service/issue checker??
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Bigphilps
(@BIGPHILPS) reported
@VodafoneUK terrible service from Vodafone. Wife has been a customer for 10+ years. Refused to try and match an offer from carphone warehouse for a Vodafone deal. PAC number now requested. @EE what are you offering.
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Mark Skillen
(@msskillen) reported
Disappointing @VodafoneUK customer service. Broadband upgrade ordered and agreed upon then they cancel the order, we are told it will be 5 weeks for engineer and we’ll be charged the upgraded price in the meantime. None of this was discussed on the original upgrade call. Terrible
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Jay Pilgy
(@JazzyP38) reported
@VodafoneUK I’ve been trying, and failing, to have my broadband package speeds increased for almost three weeks now. Almost 8 hours on calls and the same again on live chat. Shocking customer experience.
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Jayne Brownridge
(@jayneyb808) reported
Dear @VodafoneUK why is my signal suddenly so poor? For days now & bars dropped from 5 to 2 or less bars and calls dropping out? TY
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Martin Noon
(@letsgetmathing) reported
@VodafoneUK sent a DM, can someone help please?
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ümmühan alkım
(@AlkUmmuhan) reported
@VodafoneUK Vodafone mobile wifi not working. I am a student and I have a serious problem. vodafone support is also unable to produce a solution.
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Stef Walton
(@Stef_Walton) reported
@VodafoneUK any issues in HU4 area? Trying to make numerous phone calls, I can hear the person but they cannot hear me. Restarted phone, works initially but then goes bad half way through call!