Vodafone Outage Report in Basingstoke, Hampshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Newbury and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Internet | |
| Alton |
Phone | |
| Alton |
Phone | |
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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606AlfieConn
(@606AlfieConn) reported
If there is a company in the UK with worse customer service than @VodafoneUK I’d love to know who they are 🤯🤯
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Enggitter
(@Enggitter) reported
@VodafoneUK When are you going to reconnect my home broadband again - we have been out for 40 minutes now. Reset of rerouted have been tried! I can see others on Twitter have same problem.
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Zachary Cadman
(@ZachCad) reported
Internet Outage Problems near Penrith: CA11, when can I expect a fix? @VodafoneUK
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Kieron Phillips
(@Laidback1992) reported
@VodafoneUK your signal coverage has declined. Forever dropping in and out.
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Piyush Goel
(@piyushg85) reported
@VodafoneUK You cancelled my phone y’day due to a large bill. It was paid instantly, and yet 36hrs later my phone is still blocked. Your support team has no clue how to fix the issue. I need to make emergency calls to family in India which was the reason for the bill. Help pls!
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Mark Mugliston
(@markmugliston64) reported
@VodafoneUK I’m been trying to cancel our business contract since September and I’m still getting bills! Can you DM me who I can talk to please?
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Ken Price
(@BeTheCh26428765) reported
@VodafoneUK my business broadband contract was renewed yday and was given a number landline telephone number. The OpenReach engineer set it up yday but internet hasn’t been working yet. Please can you help urgently as this affects my work as I am WFH. Thank you
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Max Cole
(@MaxCole62592250) reported
@VodafoneUK My mom has been trying to get a pack number or something for the past 4 hours and has been in contact with support for the past 5 hours, she is a full grown women in tears stressed as she is trying to run a small business with no phone..the stuff I’m reading is absurd
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Maxwell Fine ⚡️
(@maxwell_fine) reported
Hello. I am being pushed to the edge of sanity with @VodafoneUK ‘s automated phone line options. My wifi isn’t working and I literally just want help. I can’t bare this chirpy woman with 100000 options. 💀
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David Stevenson
(@davidsxt) reported
@VodafoneUK @PaulKNewton42 Wow, what a stupid comment.