Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG24.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 01/16/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham, Fleet, Alton and Hook.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomWokingham Phone
United KingdomBasingstoke Internet
United KingdomFleet Internet
United KingdomAlton Internet
United KingdomBasingstoke Total Blackout

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • hargreavespaul paul hargreaves (@hargreavespaul) reported from Newbury, England

    @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • kleenwnl kleen (@kleenwnl) reported

    @NoahreyliCustom @VodafoneUK bro your internet is so bad

  • cherry_sweet_ve Tiffany Simpson (@cherry_sweet_ve) reported

    @VodafoneUK is not disability friendly. The web chat team seems to only try and help and get you off as quickly as possible without resolving the issue forcing you to call. When you call you get told x, y and z should have been done by the web team.

  • slmkingsley kingsley (@slmkingsley) reported

    Will never forgive @VodafoneUK for turning of sure signal

  • charliesclater Charlie Sclater (@charliesclater) reported

    @CityFibre @VodafoneUK Sorry to do this publicly but to be honest I’m sick of chasing your customer service and One Project to add my property to your database despite cabling my flat. Whilst it may not be a loss to Vodafone I will not be getting their broadband!

  • KateMcMullin1 Kate McMullin (@KateMcMullin1) reported

    @VodafoneUK Is the network currently down for making and receiving calls?

  • ndwang Andy **** (@ndwang) reported

    @VodafoneUK I feel like I've been a victim of the Fair Use policy (which I did not abuse) and Covid altogether. You know there is no way I can get to the UK at the moment, and now my PAYG service is disconnected and I'm stuck, and money lost. Not reasonable...

  • Piyush_Sah Piyush Sah (@Piyush_Sah) reported

    @ViCustomerCare I think you guys misread what's the issue I have. Can someone with better English @VodafoneUK explain this to your Indian counterpart.

  • Chef1Wayner Chef One (@Chef1Wayner) reported

    Such an amazing day at Silverstone soured only by the ineptitude of @O2 @ee are running 5G at almost 300mbps and @VodafoneUK brought extra mobile masts to cope with the load. O2 have masts down and are working their hardest to resolve. Absolute rubbish.

  • RichardHesketh1 Richard Hesketh ☯️⚛⚕ Don't Call Him B****s. (@RichardHesketh1) reported

    @VodafoneUK Our Samsung Galaxy A21s phones are not able to use WiFi calling and your signal is appalling where we have moved to. Can you help with this please?

  • SatyaSadhu satyajit saha 🔰 (@SatyaSadhu) reported

    Just got intimated by Vodafone India customer care that they have cut outgoing sms services for all prepaid users wid low income who cannot recharge for more than INR 128/m. Welcome to digital harrassment in digital India. #telco #5G #4G @VodafoneGroup @vodafone @VodafoneUK