Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG24.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Fleet, Alton, Hook and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Fleet |
Internet | |
| Alton |
Internet | |
| Basingstoke |
Total Blackout | |
| Hook |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Privacy_Europe
(@privacyeurope40) reported
@VodafoneUK That Privacy Policy is for Vodafone Ireland according to the content? Should there not be information about the security of the service for UK Data Protection Act?
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TemujinRain - Thunder Melody
(@TemujinRain) reported
this level of service is wholly unacceptable and to be told it will take a MINIMUM of 5 working days to even look at my issue (that was been ongoing since November 2022) is taking the biscuit @VodafoneUK @VodafoneGroup
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Andy Steele
(@ABailes2014) reported
Why is everything done online these days? Why is there still not a customer service department you can speak to when you really need to. I have an error or huge problem with Vodafone. However, you can never ever get through to them. @VodafoneUK
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Kleon.K.Bewley
(@KLBewley) reported
@VodafoneUK @ABailes2014 It’s that stupid Toby that they deployed , just click on the button that says if you would like to leave Vodafone then you’ll get straight through . Great phone , poor Customer Service
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Highland Business
(@HBPship) reported
@VodafoneUK yet again I am speaking to your wi fi expert (in name only) This is beyond frustrating 😡 Ongoing issues - engineer out last Saturday. New router arrived today . No Internet. Now an hour or more speaking to someone in Egypt . I’m non your pro/expert pack . #annoyed
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Laura Farrar
(@LauraFarrar88) reported
Hi @VodafoneUK apparently you don't want to take my direct debit payments anymore causing a huge backlog of issues. 4 times on the phone to your customer service team. Do I assume the airtime plan is now free?
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Sarah May
(@sarah3may) reported
@VodafoneUK Hello - we phoned to cancel the day after due to be misled about the VOIP. We were told that the order has been cancelled. We are now receiving direct debit confirmation. We have plenty of evidence that the contract was cancelled. We are not doing anymore.
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SANE
(@SANE_BLG) reported
Nutting make me more annoyed at a company than watching them blatantly to avoid customer care 😡 @VodafoneUK are **** for it, @beautybay don’t even have a team and have a 8 day response time w emails @evri don’t even have a twitter!!!
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Susannah Fleming DPhil
(@SusannahFleming) reported
@hannahbond8 @challowspur @VodafoneUK Guess I'm not working from home tomorrow then...
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Mick Matthews
(@DeCommisshed) reported
So @VodafoneUK @VodafoneGroup ignoring customers stranded without a network whilst in the British Virgin Islands - no response to fix this to date!