Vodafone outages and service status in Basingstoke, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Vodafone outage reports came from the following cities: Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley
|
Internet | 16 days ago |
|
Basingstoke
|
Internet | 3 months ago |
|
Newbury
|
Phone | 3 months ago |
|
Tadley
|
Internet | 3 months ago |
|
Wokingham
|
Phone | 4 months ago |
|
Basingstoke
|
Internet | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Andy (@themunchkinbear) reported from Basingstoke, England@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Andrea (@nexthopself) reported from Shinfield, England@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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Debarchan Mohanty (@debarchan08) reported from Newbury, England@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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JAMES 😇 (@JHG1973) reported from Four Marks, EnglandGreat. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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Lew. (@lewgibbsandrews) reported from Newbury, EnglandPaid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported from Overton, England@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
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Ramon Holland (@RamonHolland) reported from Newbury, EnglandDay 7 of unstable Internet service over Christmas thanks to @VodafoneUK 2nd in the list of things more stable than @VodafoneUK broadband; 2) Potassium and Sodium sharing a cold bath!! #science #periodictable
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paul hargreaves (@hargreavespaul) reported from Newbury, England@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Alexander Bignell (@Biggers1977) reported from Yateley, England@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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naomiconneely (@naomimainland) reported from Overton, England@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Michael Fox 🏴 (@foxonahouseboat) reported from Basingstoke, England@VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???
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Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!
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Claire Vincent (@clairevincent) reported from Thatcham, England@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Jay Pittaway (@JayPittaway) reported from Hook, England@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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Andrea (@nexthopself) reported from Shinfield, England36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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Andy (@themunchkinbear) reported from Basingstoke, England@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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zoe victoria (@topshoprocks) reported from Thatcham, England@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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kayleigh (@Kayleigh_IoT) reported from Basingstoke, EnglandFirst shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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FM (@FOY54L) reported@VodafoneUK I’ve tried calling and using chat multiple times and keep getting disconnected. I cannot reach a human and my broadband issue is still unresolved. Please respond urgently.
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Gary Stafford (@staffordgary) reported@VodafoneUK why are my customers receiving a voice message that I deleted last year telling people I’m on holiday until 8th September? I have had support remove voice message service and re add it, I’ve deleted all messages, including the option to record my own message.
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William Aslet (@Waslet) reported@VodafoneUK can you please explain why your service is so diabolically awful in north Oxford? It is so bad that when I called your representative to complain he could not hear what I was saying.
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jas Brown (@jzyb) reported@VodafoneUK the service I received in store today was not acceptable.
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Chris Johnson (@twit_cmj) reported@laticssamuala @VodafoneUK @VodafoneUK Poor service
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedWhy does my @VodafoneUK network keep sued crashing? It’s happening multiple times every day. Cant they sort their **** out?
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James S Taylor. (@LFCRhinos) reported@VodafoneUK can I get a new handset even though I’m on a sim only contract? Please help if possible
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simon withers (@KalEl_WBS) reported@VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!
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Tevis Knight (@tak_1505) reported@VodafoneUK 3 days now with no Wi-Fi, none of your call centre customer service agents can help, no openreach engineers working on any of the cables nearby ??
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Stacey Edwards ☺ (@Staceyedwards29) reported@VodafoneUK can someone help me please ??