Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG24.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 12/15/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Fleet, Alton, Hook and Tadley.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham Phone
United KingdomBasingstoke Internet
United KingdomFleet Internet
United KingdomAlton Internet
United KingdomBasingstoke Total Blackout
United KingdomHook Phone

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • lewgibbsandrews Lew. (@lewgibbsandrews) reported from Newbury, England

    Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • godders45 Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • monkchips Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • PSRK76 Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • StueyD Stuart Duncan 💙 (@StueyD) reported

    @VodafoneUK Why do we not have any mobile coverage? "Not registered on network" message. Can't make or receive calls. This is day 2 of this with no explanation offered on site. I'm in ML126YG

  • LAGLSouthWest Rachel Cooper (@LAGLSouthWest) reported

    @VodafoneUK Tried to give husband a new phone @VodafoneUK but you spoilt this gift. Pixel 6 in stock when ordered Fri lunchtime, email confirmation said delivery yesterday (Monday) Nothing arrived & customer service cannot give a delivery estimate, how to ruin the gift of giving @VodafoneUK

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported from Bollington, England

    @VodafoneUK please answer my calls as your online chat can't help

  • ianthemuso Ian Buckley (@ianthemuso) reported

    @VodafoneUK , both your website and app are ****. I am a long-standing customer and I’m close to my upgrade date. I can’t view my options because either I can’t find them or the app constantly crashes. I’m now looking elsewhere. Disappointed!

  • haywardshott Neale Hayward-Shott (@haywardshott) reported

    @VodafoneUK I will be doing that. And I will be leaving Vodafone after about 20 years. Someone in management is deliberately making it very hard to cancel one plan out of the three that I have. So I shall take up the challenge and cancel all three 😡😡😡

  • Alfonso91549223 Alfonso (@Alfonso91549223) reported

    @VodafoneUK EMPLOY MORE PEOPLE...this is the third day in a row I've sat on hold for more than an hour to speak to someone and had to give up. Terrible service. I will be cancelling.

  • thetruzzsocial The Truzz Social 💙 (@thetruzzsocial) reported

    @VodafoneUK will sell you products / upgrades from their shops but in order to cancel anything you have to phone up. Been on hold for almost 45 minutes now. My contract ended a year ago. Rip off merchants.

  • Lxkee9 Luke (@Lxkee9) reported

    @itmedg @VodafoneUK same issue except i ordered mine on the 19th and yes still says order confirmed

  • NickyHayesPhoto NickyHayesPhotos (@NickyHayesPhoto) reported

    Took a day off work yesterday to take delivery of a new phone from @VodafoneUK waited all day NOTHING then I request an explanation only to be fobbed off with a lame warehouse delays excuse etc...Appalling customer service they must think we are stupid...!!!

  • thetruzzsocial The Truzz Social 💙 (@thetruzzsocial) reported

    @VodafoneUK I don't know any other company that would make it so hard to cancel a payment. Disgusting policy. On my day off on Friday I stood in line for 30 mins to get in the shop to cancel this only to be told I had to call 191. Now on hold for 45 mins.