Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Hook, Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Total Blackout | |
| Hook |
Phone | |
| Tadley |
Internet | |
| Basingstoke |
Phone | |
| Alton |
Internet | |
| Wokingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK Worst network backed up by the worst customer service.
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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Events For U - Venue Styling
(@eventsforusuzie) reported
from
Basingstoke, England
I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Basingstoke, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nicky Headley
(@scousenicky78) reported
@VodafoneUK Help...I have upgraded to a new phone, now trying to get back on the Vodafone app to look at my new bill. I cannot log in (previous phone used a code). Asked 5 times for a reset email and have not received it 😔
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@AirtimeRewards @VodafoneUK I hope not. This is the first time I’ve had a problem claiming £10 off my bill as you’re usually pretty quick doing it. I just didn’t realise it would take this long. I don’t understand what’s gone wrong as you can see from the screenshots that I claimed £10 off on the 4th May.
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Brett Parker
(@sommitrealweird) reported
@VodafoneUK Well, that's a holding message if ever I saw one, I should point out that I do work for an ISP, and that sort of response from us would be entirely frowned upon. Still no mention of what the cause was, nothing on what the resolution was, just vague "we're always improving".
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Kirsty Ivison
(@RNKirsty) reported
@VodafoneUK having issues in TS5 with home broadband, the last 6 hours. Is there a problem in the area?
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Amou B
(@BuddyM1stBudz) reported
@VodafoneUK absolutely terrible customer service
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Suhani Patel
(@Snehal1Snehal) reported
No one responding me no internet in my house, if I call #Vodafone , they explained me same thing that they can’t do anything becoz of maintenance work for 10 days Is this the service @VodafoneUK providing? I will escalate this complaint now #disappointing @VodafoneGroup
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For5six
(@For5six) reported
@VodafoneUK how do we report or check for network coverage problems. We lost our mobile signal in this area 12 hours ago!
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LennaW
(@LennaW47) reported
@VodafoneUK Further - he was contacted today being told that apparently it was his fault!!! 😯😡 Absolutely disgraceful, the charge was added after Vodafone cancelled his broadband rather than arranging the house move he asked for, HOW EXACTLY IS THIS HIS FAULT!?!?!? Huge complaint coming.
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John Jones
(@jonno1607) reported
@marty5552 @VodafoneUK The internal parts are made in china,they are what we call very cheap generic unit,same unit inside a £2:99p watch customer came in for new battery,taking back off we nearly fainted because of unit same as our cheapo watches at £2:99p Talk about getting ripping off.
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Sam Triplow
(@SamTriplow) reported
@VodafoneUK are there any known issues with service in Loughborough or is your network here just consistently ****