Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG24.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham, Fleet, Alton and Hook.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Josh Hensman
(@joshhensman_) reported
from
Basingstoke, England
@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Claire Vincent
(@clairevincent) reported
from
Thatcham, England
@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
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Envy Academy
(@envy_academy) reported
from
Four Marks, England
@VodafoneUK why has the management turned off my sure signal again!!😤
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Dear @VodafoneUK signal still utter tosh in my post code sort it out soon
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Brent Dearle
(@brentyboy55) reported
from
Newbury, England
Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.
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Debarchan Mohanty
(@debarchan08) reported
from
Newbury, England
@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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naomiconneely
(@naomimainland) reported
from
Overton, England
@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Ben Henderson 🏴
(@ben3003) reported
from
Finchampstead, England
@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓
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Lord Kieran Peters #BlackLivesMatter
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lami Oduwole
(@lamibubble) reported
@VodafoneUK @VodafoneUK - Ed- I have spent the 6 hours cumulatively speaking to agents/bots/ supervisors. Including the last 47 mins. My lines are still not working
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Susan Longson
(@SusanLongson) reported
@VodafoneUK 6m ago had 68mbps then 26 you said too costly to fix. Now 2.8 Cant watch TV Paid mthly for yrs but I'm too costly to sort the issue and have to wait for fibre.neighbours are 55mbps.Reply here not by DM all need to know your reason/excuse
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Waqar mahmood
(@Wax1486) reported
@VodafoneUK with @VodafoneUK for the last 11 years you expect a decent service You pay for good internet service right?! Word can’t describe how bad the service is a promise waiting for a manager to call back for over 2 months for due to an upgrade issue Thank you @VodafoneGroup
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SparkyT
(@Sparky_tarpi) reported
Yesterday a 3rd @VodafoneUK agent ran through all the same tests again & then ordered me a new router…despite the fact the router was just 4 weeks old and had been working fine! #vodafone finally admitted on day 3 it was not the router - the service had been disconnected!
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SparkyT
(@Sparky_tarpi) reported
The only solution @VodafoneUK the 6th agent gave, to get me online for an indefinite period until they reinstate the broadband & phone they cut off 1 mth into a 2yr contract, was for me to travel to one of their shops & spend my money buying a dongle from them! #Vodafoneavoidthem
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SparkyT
(@Sparky_tarpi) reported
7th agent in @VodafoneUK complaints confirmed all the lies the 6th agent had told me. She said she couldn’t sort compensation until the service is reconnected. Don’t believe what #vodafone tell you! #vodafoneavoidthem
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SparkyT
(@Sparky_tarpi) reported
Day 3 of no broadband & phone I rang @vodafoneuk 4th agent put me on hold for almost 20 minutes & then told me I needed buy a new service?! I’ve been with #vodafone for 5 years, renewed 1 month ago and have a legally binding 2 yr contract with them! Avoid them at all costs!
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SparkyT
(@Sparky_tarpi) reported
If @VodafoneUK breach their contract with you & you lose your service they say they’ll pay you £8.50 a day in compensation. Then they say it’s only £8 a day.…but your unlikely to get that either as they force you to take a new contract out in order to restore any service!
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Derek Pritchard
(@Pritchd1976) reported
@VodafoneUK I’ve been trying unsuccessfully to get through to get a pac code from you for the past hour and a half of continuous calling. I am on a two week trial with you but need to move and I can’t cancel and get my pac code before tonight.
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SparkyT
(@Sparky_tarpi) reported
Here’s the truth! @vodafoneuk & @OpenreachHelp deliberately disconnected us as we’re in the #Mildenhall trial fibre area. They’re forcing everyone onto fibre! They’ll leave u with no service & installation can take months! But they’ll keep charging u! #vodafoneavoidthem