Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 11/28/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Hook, Tadley, Basingstoke, Alton and Wokingham.

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City Problem Type Report Time
United KingdomHook Phone
United KingdomTadley Internet
United KingdomBasingstoke Phone
United KingdomAlton Internet
United KingdomWokingham Internet
United KingdomBasingstoke Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • monkchips Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • PSRK76 Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • vvarath Varatharajan (@vvarath) reported from Basingstoke, England

    Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ChanRUK Biotech 🔬👨‍🔬 (@ChanRUK) reported

    @VodafoneUK @Wimbledon I would invite my sister, who has been working non-stop as a lab scientist in a NHS hospital and has never been to Wimbledon :)🎾🎾🍓🍓

  • stuartbaines71 @baines_stuart (@stuartbaines71) reported

    @VodafoneUK @EmmaRaducanu Simply never give up even against all the odds

  • DrennanIain Iain Drennan (@DrennanIain) reported

    @VodafoneUK - had confirmation by text I’d be getting refund of a wrongly charged EU roaming bundle on 17 June but still not received - grateful if you could help. Have been told multiple times by call centre it’s been sorted.

  • mehall Michael Douglas (@mehall) reported

    @VodafoneUK Any update on the Youtube Premium issue? I was told on Thursday it would be fixed in 24 hours and I'd receive a text. No update yet!

  • simoncarter73 Simon Carter (@simoncarter73) reported

    @VodafoneUK @EmmaRaducanu Never Stop Never Change

  • DannyE1991 Danny Elliott (@DannyE1991) reported

    It's a shame after over 10 years as a loyal customer you can't find consistency in your deals and I have had to cancel my contract @VodafoneUK

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Bolton, England

    @VodafoneUK Gave me BO for the first time since being a teen! Can’t find their handle on here to cancel my subscription either - know it?

  • pbonnaud 🇪🇺🇫🇷🇮🇹 pierre bonnaud (@pbonnaud) reported

    Shocking @VodafoneUK @VodafoneGroup Since renewed to pro superfast 1, outage after outage Today 45mn on their online 'customer service' to be told wrong service. Given a link to 'expert' which does not work. Checked speed, nowhere near what is garanteed Appalling!

  • charlton1970 glenn marshall 🏃‍♂️🚴‍♀️⚽️🔴⚪️ (@charlton1970) reported

    @VodafoneUK Now this chat has lasted 24hours & still not resolved fantastic Customer Service from @VodafoneUK Not...

  • pops_hicks poppy (@pops_hicks) reported

    Anyone else had really really rubbish signal/data recently on @VodafoneUK