Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG25.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Fleet, Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
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| Thatcham |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Debarchan Mohanty
(@debarchan08) reported
from
Newbury, England
@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Dear @VodafoneUK signal still utter tosh in my post code sort it out soon
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Ben Henderson 🏴
(@ben3003) reported
from
Finchampstead, England
@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
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Josh Hensman
(@joshhensman_) reported
from
Basingstoke, England
@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Brent Dearle
(@brentyboy55) reported
from
Newbury, England
Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Basingstoke, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kier
(@KierDagnall) reported
@VodafoneUK It’s on there as an issue and has been since Saturday. How do you plan to resolve it? I’ve got three months left with you. Will you let me leave to someone who has signal without paying the early cancellation fee?
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Will Callison
(@Will6118) reported
Oh well, looks like I’ll be leaving @EE when my contract is up, after 15 years + of loyal service and lots of money spent they have just informed me my bill is going up 14.4%… absolutely shocking. Time to shop around @VodafoneUK @O2 any others??
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মেঘা (Megha)
(@kashyapmegha007) reported
@VodafoneUK @VodafoneGroup should rebrand as VODACON, since they are experts in conning people. Bought service on Jan 12, was told it will get activated by 1 Feb, was lied and manipulated by CSE, service got activated this morning and now their CSE tells me I will be overcharged
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Dean
(@Deano4069) reported
@VodafoneUK I’m a customer of 18 years and I will looking to upgrade and I have seen offers and just seen they same offers everyone gets no loyalty shown back
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Just Me
(@Libran_Phoenix) reported
@VodafoneUK Been having issues for three days now, can’t use phone unless connected to wifi. Spoke to someone who said it’s to do with masts, how long will this take as it’s dangerous for anyone to not have phone access.
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Mick Matthews
(@DeCommisshed) reported
So @VodafoneUK @VodafoneGroup ignoring customers stranded without a network whilst in the British Virgin Islands - no response to fix this to date!
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Steve Eaton
(@SteveEaton3) reported
Just had a call from @VodafoneUK thanking me for being a loyal customer (>20 years baby) and offering me a much cheaper bill. Good times. Transpired the caller didn't know my name, address, or bank details. All of which Vodafone have had for 2 decades. Nice try, 0151 453 06 08.
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মেঘা (Megha)
(@kashyapmegha007) reported
@VodafoneUK check dm, sent you the draft complaint I am writing to submit to @CISASUK after 8 weeks
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Christopher Cook
(@MarcoTruesilver) reported
@VodafoneUK Hit and miss, I tried different browsers and apps. Many are slow to respond and eventually disconnect. I've been travelling and now in a major city (5G connection) so I do not believe it is a regional issue. Cleared cache. Restarted phone. Issues persistent.
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Amanda Curtis-Wilson
(@AmandaCurtisWil) reported
After a 20 min wait, just had a long virtual chat with a @VodafoneUK helpline person. He cut the chat! No email record of conversation. No solution. Nothing. Unbelievable!