Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG24 and RG25.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 01/30/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham, Fleet and Alton.

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City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • PSRK76 Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • lewgibbsandrews Lew. (@lewgibbsandrews) reported from Newbury, England

    Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • godders45 Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • monkchips Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SaulWheatley Saul (@SaulWheatley) reported

    @VodafoneUK my partner has been experiencing major data issues on her phone since Friday, and is waiting for a call back from your technical team after they failed to resolve the issue on Tuesday, and they still haven’t called, can some form of contact be made to her please.

  • charlottesey24 Charlotte Seymour (@charlottesey24) reported

    @VodafoneUK please can someone give me an update on when the home broadband issues are supposed to be resolved!! WFH and this is a nightmare! Have already spent 2 hours on hold this morning with no response! Now no responses on twitter message either!?

  • jeandpalmer Jean Palmer (@jeandpalmer) reported

    @VodafoneUK has taken money from MY credit for non existent services for the last time. Never again will they fob me off by "passing me on to the technical dept" I cried tears of relief when my @skymobile activated. And it's cheaper.

  • Rory220 Rory Edwards (@Rory220) reported

    I can not wait to leave @VodafoneUK the coverage is the absolute worst. No signal in the house, no signal out of the house. Customer service no help. £40 a month for basically a brick.

  • JustDan_Leigh Dan (@JustDan_Leigh) reported

    @VodafoneUK @PoorCS shocking service from Vodafone business uk broadband. Ongoing issue for 5months now! Told to wait and wait. UK dept’ only has 1x manager who can deal with all the issues in the entire country. My business can survive COVID, but it will be dealt by Vodafone!

  • KatFletcher82 Katrina Bussey (@KatFletcher82) reported

    @LaurenJessieWi1 @VodafoneUK It's awful - I am desperately trying to get work done. My husband is using his phone as a hotspot to get school work on his computer. His data is being romped through! But it's ok, just get the bill payer to get in touch and then we will do nothing...... Again!!! It's laughable

  • angryecolady SparkleTigerFrog (@angryecolady) reported

    Well. Six attempts to phone to cancel (and the AI hung up on me every time), an online support that won't load because our internet is so bad and two freelancer working hours that I won't get back lost. Thanks @VodafoneUK . I've submitted a complaint form clarifying....

  • Emma94448740 Emma (@Emma94448740) reported

    @VodafoneUK I have no internet, city fibre should have called me back Monday. 3 hour wait to get through to customer services. How do I get this fixed

  • MelissaWithey Melon 🍉🍉🍉 (@MelissaWithey) reported

    @mrschrissmth @VodafoneUK Got through ! But guess what... apparently the internet is down in Suffolk and will be for 48 hours .... not true clearly ! Good luck!

  • rinnie1984 Erin Coleclough (@rinnie1984) reported

    So it takes @VodafoneUK 2 days of me speaking to tech support for someone to send me a new sim...... Are you joking?! Why wasn't this the first thing suggested? 🙄 Glad loyalty is rewarded.... Giff gaff here we come.