Vodafone outages and service status in Basingstoke, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Vodafone outage reports came from the following cities: Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley
|
Internet | 1 month ago |
|
Basingstoke
|
Internet | 4 months ago |
|
Newbury
|
Phone | 4 months ago |
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Tadley
|
Internet | 4 months ago |
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Wokingham
|
Phone | 4 months ago |
|
Basingstoke
|
Internet | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Dr G. (@godders45) reported from Wokingham, EnglandUnbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Andrea (@nexthopself) reported from Shinfield, England36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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kayleigh (@Kayleigh_IoT) reported from Basingstoke, EnglandFirst shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandHave nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Alistair Taylor (@alistairt_1970) reported from Basingstoke, EnglandComplete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Andrea (@nexthopself) reported from Shinfield, England@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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Niraj Bais (@NirajBais007) reported from Newbury, England@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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Michael Fox 🏴 (@foxonahouseboat) reported from Basingstoke, England@VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???
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Niraj Bais (@NirajBais007) reported from Newbury, England@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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Philip K (@PSRK76) reported from Wokingham, England@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Nor Ootcause (@monkchips) reported from Newbury, England@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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mikef (@fiddler_mike) reported from Kingsclere, EnglandHi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Damian Davis (@DamianPDavis) reported from Wokingham, England@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
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Brent Davis (@ukbkd) reported from Four Marks, England@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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JAMES 😇 (@JHG1973) reported from Four Marks, EnglandDeleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓
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JAMES 😇 (@JHG1973) reported from Four Marks, EnglandGreat. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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Caren McGoey (@carenmcgoey14) reported from Whitchurch, England@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Varatharajan (@vvarath) reported from Basingstoke, EnglandVodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK
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Damian Davis (@DamianPDavis) reported from Wokingham, EnglandJust had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Brent Davis (@ukbkd) reported from Four Marks, England@VodafoneUK Worst network backed up by the worst customer service.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alice Cousins (@alicecousins92) reportedomfg @VodafoneUK i am having nothing but issues with your broadband planning team, being over charged againnnnn
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Cath (@twigs83) reported@VodafoneUK disgusting behaviour from yourselves. Charging an 86 yr old man £340 to cancel a service you haven't provided! @Ofcom who do we make an official complaint to?
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Casey (@9casey99) reported@Srooney67 @AJRAllModCons @VodafoneUK I've never had credit in my life. No idea what my credit rating is.
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Ed (@1983_edward) reported@VodafoneUK your broadband is appalling. We pay for 150mb/s fibre. I've barely been able to write a word document today for work. Now we have TV saying theres a problem with our network. We will soon be leaving before the end of our contract.
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FourSaints (@Parishof4Saints) reportedWe're out of contract (broadband) with @BT. They quoted £167+VAT for two lines into our church site. @VodafoneUK less than half that so we went with them (and v pleased with the service). However, can't fault BT for being VERY (too) persistent in trying to win us back.
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Steve (@spacechimp1968) reported@AJRAllModCons @VodafoneUK Vodafone the worst company I've ever dealt with by a country mile.
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Vicky Taylor (@VickyTa39674252) reported@MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy
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Neil Weatherall (@neil_j_w) reported@AJRAllModCons @VodafoneUK We found the credit agencies most help in how to speak to the culprits. E had issues with O2 and they were less useful than 20 mins on with Experian etc
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🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported@306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.
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Proinsias (@Proinsias22) reported@Srooney67 @AJRAllModCons @VodafoneUK That’s not helpful is it Sean?Whether he has or hasn’t checked his credit rating, should not result in such awful treatment.