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Vodafone outages and service status in Basingstoke, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Apr 15, 8:53 AM GMT+1.
  • 67% Internet (67%)
  • 33% Phone (33%)

The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG24 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Newbury, Tadley, Wokingham, and Fleet.

CityProblem TypeReport Time
Basingstoke Internet 7 days ago
Newbury Phone 8 days ago
Tadley Internet 9 days ago
Wokingham Phone 25 days ago
Basingstoke Internet 27 days ago
Tadley Internet 29 days ago

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • foxonahouseboat
    Michael Fox 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@foxonahouseboat) reported from Basingstoke, England

    @VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???

  • themunchkinbear
    Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • topshoprocks
    zoe victoria (@topshoprocks) reported from Thatcham, England

    @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK

  • JulieMillar
    Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported from Overton, England

    @VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

  • alistairt_1970
    Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • ukbkd
    Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • NirajBais007
    Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • nedajaffa
    Jenny Rasion-Gayn (@nedajaffa) reported from Newbury, England

    Is @VodafoneUK broadband down too?

  • vvarath
    Varatharajan (@vvarath) reported from Basingstoke, England

    Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

  • monkchips
    Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • JoshuaSalesIX
    Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • kw_kaiwang
    Kai (@kw_kaiwang) reported from Basingstoke, England

    @VodafoneUK broadband internet is not working since early morning, what is happening....

  • themunchkinbear
    Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

  • Biggers1977
    Alexander Bignell (@Biggers1977) reported from Yateley, England

    @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

  • KieranRhys
    Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • KieranRhys
    Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • michael91510009
    Michael Berry (@michael91510009) reported

    Seems bizarre that despite being on the phone for over an hour @VodafoneUK has told me that I’m unable to raise a complaint by phone, despite their policy say I can. Hmm a phone company that you can’t complain by phone ? ?

  • andy_holt1
    Andy Holt (@andy_holt1) reported

    @VodafoneUK can’t believe after all this time and this day and age I’m in Southport and the Vodafone signal is absolutely awful 2026 I’m on 4g 1 bar totally dissatisfied

  • cleopatra2k
    samantha mitchell (@cleopatra2k) reported

    Help! I need away from @VodafoneUK zero customer loyalty rewards - prices go up and up while benefits get removed- I have had mine and both kids phone and broadband with these guys for years- shockingly rubbish service #mobilephone #network

  • phwoarband
    PHWOAR (@phwoarband) reported

    @VodafoneUK broadband might just have the most incompetent customer service in Britain!

  • Onefatjatt
    M S Randhawa (@Onefatjatt) reported

    @VodafoneUK completely shocking service. Please @O2 can you help me as Vodafone does not seem to understand

  • AndyArsenal17
    Andrew 🍻 (@AndyArsenal17) reported

    Hi @VodafoneUK if it’s possible to video chat with people in space how come I struggle for any kind of decent network connection in our major cities. In the past month I have been in London and Birmingham and had to switch to free WiFi in places to get service.

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

  • gpfradgley
    Gareth Paul Fradgley (@gpfradgley) reported

    It’s been 6 years now since @VodafoneUK dumped us as store teams to a franchise model that didn’t work. No redundancy after 13 years service just forced to franchise or made unemployed. Staff want justice as well as @FairerFranchise owners. Gave my heart and soul to this company

  • jnoonphoto
    Julianne Noon (@jnoonphoto) reported

    Shocking service from @VodafoneUK staff keep putting phone down when we ring. In store staff tell us they can’t help us to ring up. Online chat tells us to go in store. Ridiculous! No phone since Wednesday. We simply want to transfer e sim to a new phone.

  • Naz91199
    NZF (@Naz91199) reported

    @VodafoneUK how can I make a complaint and speak to someone in the UK? I have had no internet for over a week now and open reach are doing a terrible job and I'm getting no where with Vodafone as well.