Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 04/19/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomWokingham Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomAlton Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • ratboy1980 Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

  • hargreavespaul paul hargreaves (@hargreavespaul) reported from Newbury, England

    @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • debarchan08 Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • timdavy Tim Davy (@timdavy) reported

    @VodafoneUK "we're really busy at the moment, sorry for the delay" - ever think you need more customer service staff?

  • Katevcarpenter Kate Carpenter (@Katevcarpenter) reported

    @VodafoneUK Thanks Jason, we will do as you suggest. If I tweet, I get access to good customer service; likewise if I can actually speak to someone on the phone, they’re friendly. But the systems that allow these situations to keep arising are pretty shoddy.

  • TomBurt58 TomBurton (@TomBurt58) reported

    @MartinSLewis @VodafoneUK Unbelievable poor service from Vodafone after switching BB to Sky. I need voda to specify early termination fee not ' one off charge ' on my final bill £95 so I can claim a refund from Sky. Spent over 1 hour on phone yesterday and got nowhere.

  • A_Rizvi110 Jimmy (@A_Rizvi110) reported

    Impossible to get through to @VodafoneUK customer device! I have been trying to contact them for a couple of months!! Tried chat service, phoning them etc but no luck! Let’s see if social media team responds ..

  • BrotherUtero Luke. (@BrotherUtero) reported

    @VodafoneUK hi, is the connection down in the Bangor, Gwynedd area? Haven't been able to connect to WiFi in over 7 hours. Tried resetting but nothing

  • Char_Willis Charlotte Willis (@Char_Willis) reported

    @VodafoneUK I need your help please. Can one of your customer service team get in contact. Thank you

  • Cadziee Cade Gannon (@Cadziee) reported

    @VodafoneUK Still haven’t received a returns bag over a week later. Can you help any further?

  • inevitableaddic professor (@inevitableaddic) reported

    @ViCustomerCare @VodafoneUK @VodafoneGroup see your network speed even to after 12 it's not ******* 4g ************* Indians only want to loot these bastard never want to do their duties have some concerns please stop their salaries t

  • ScholarSnow_ $$ (@ScholarSnow_) reported

    @VodafoneUK why am I paying more than £70 a month to not have service every other week? Also, someone needs to sort out the auto pay as the machine goes round in circles

  • igillesp Iain Gillespie (@igillesp) reported

    Really poor @VodafoneUK. Trying to cancel my wife’s phone as she died and you want a 30-day disconnection period to get another month’s fees. Sixteen years of customer loyalty repaid…