Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG24.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham, Fleet, Alton, Hook and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Fleet |
Internet | |
| Alton |
Internet | |
| Basingstoke |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Michael Fox 🏴
(@foxonahouseboat) reported
from
Basingstoke, England
@VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Ramon Holland
(@RamonHolland) reported
from
Newbury, England
Day 7 of unstable Internet service over Christmas thanks to @VodafoneUK 2nd in the list of things more stable than @VodafoneUK broadband; 2) Potassium and Sodium sharing a cold bath!! #science #periodictable
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
First shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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RackAttack
(@MikeRacksSweaty) reported
from
Newbury, England
@VodafoneUK I told him. Be he insisted he had to keep asking more and more questions, while I repeated I just want this.. And this is bc ur website checkout, and TOBi were not working properly... I couldn't make it any clearer to the guy how painful ur process was, but it continued
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Jamie
(@jamieself91) reported
from
Basingstoke, England
@VodafoneUK has to be the worst company in the world to get through to. Just keep palming you off to online bullshit
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tiger-lily Holloway
(@Tigerli07615379) reported
@VodafoneUK is there an issue with the app? As I cannot access anything?
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scooby 🦊
(@lyndyloobyloo) reported
@VodafoneUK Now trying chat help again. So far 4 and a half hours and 7 members of staff, issue still not solved. Let’s see what today brings #poorcustomerservice
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yoyo
(@Top6thisyear) reported
@VodafoneUK is there an ongoing issue with broadband in the CF15 area? Broadband is shocking again today as it was yesterday
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Richie
(@Richardson28) reported
@VodafoneUK I spoke to customer services and cancellations, who offered me a worse deal than i'm currently on. I explained i want the same or similar deal with another handset. The answer was simply no, I explained i can get it from other providers, no interest shown on offering a contract.
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Suffolk Secret
(@SecretSuffolk) reported
@VodafoneUK It’s a desperate situation when it gets to another hour long call … @VodafoneGroup @VodafoneUK culture seems to have evolved into one of blame between departments, customer service comes last , we’ll run the clock until the client gives up…
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Tina Reddicliffe
(@TinaEvans77) reported
Absolutely fantastic service from @SamsungMobile who came and fixed my phone at my home address. Shame @VodafoneUK couldn't offer me a quicker turnaround than 2 weeks for it to be fixed (or a courtesy phone).
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Moi
(@TheProudQuin) reported
@VodafoneUK @TheendofdaysB I'd contact you via your app. But it doesn't work. Just the nice, self-tracing Vodafone logo. Do you actually have any systems that work well?
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Hamish MacPhee 🏴🇬🇧
(@hamish_macphee) reported
@VodafoneUK @SophiaThakur I pay £29 a month for 100gig of data. I’ve not been able to send a messenger text since the beginning of May because of little to no signal being provided in my area, before this time it was fine. According to @VodafoneUK this is acceptable and am unable to terminate my contract.
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Matthew Howells
(@mattjhowells) reported
@VodafoneUK Tweeted you yesterday and you reply to contact you using a BOT. Never using Vodafone again.
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Sir Rodney Effing
(@SirRodEffing) reported
@VodafoneUK Why has Shelly Malton, your customer services director not replied to my email? Let's share the reason with the voda customer base....