Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 12/05/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Hook, Tadley and Alton.

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City Problem Type Report Time
United KingdomBasingstoke Total Blackout
United KingdomHook Phone
United KingdomTadley Internet
United KingdomBasingstoke Phone
United KingdomAlton Internet
United KingdomWokingham Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • Biggers1977 Alexander Bignell (@Biggers1977) reported from Yateley, England

    @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

  • hargreavespaul paul hargreaves (@hargreavespaul) reported from Newbury, England

    @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BChandler991 B Chandler (@BChandler991) reported

    Aaggghh 😡 so annoying go out or switch off hotspot and come back it doesn't work and it is either @VodafoneUK problem or @oppo issue. Turned phone on off more times than a phone in a test lab, reset settings no difference HELP!

  • benlefoe Ben Le Foe (@benlefoe) reported

    Hi @VodafoneUK I realised this week that you sneakily stopped supplying WiFi on the tube last summer, when no-one was using it. Now you're the only major UK mobile network with no tube coverage. That's a shame... and a good reason to change supplier.

  • jefflawrie Jeff Lawrie (@jefflawrie) reported

    @VodafoneUK why do I have almost no signal in Edinburgh today?!

  • PoisonedQW Rowanne Carberry - Poisoned Quill Writing (@PoisonedQW) reported

    @VodafoneUK the thing that needs understanding when you leave people 2days without service & updates: its not just important to stay connected, it's a life line. It's missing the call to say someone's ill,in hospital,having a baby, had a fall. It's missing work. Not good enough

  • AdmirRusidovic Admir Rusidovic (@AdmirRusidovic) reported

    @c_10101 @VodafoneUK Good luck with that one. They are always right even when they are wrong and all the evidence points 👉 towards them. And custom service is literally 💩..

  • Ant_lee Anthony Lee (@Ant_lee) reported

    @VodafoneUK @athenakugblenu I had no idea about this being the case and I've just switched to your network 😰😰

  • sammielee46 S L Thomas Author (@sammielee46) reported

    Day 2 with ****** @VodafoneUK signal. I signed up to text updates and have had none. Can you tell us why there are issues right now and how long it’ll take to fix them?

  • AdmirRusidovic Admir Rusidovic (@AdmirRusidovic) reported

    @VodafoneUK For anyone reading this - I have spent 7 hours trying to port my number within the Vodafone network. They have managed to release my number, get it back, and now it's stuck due to extremely poor customer support who don't know how to deal with the problem. Lie after lie.

  • stephencomedy Stephen Bailey (@stephencomedy) reported

    Just left @VodafoneUK after 18 years - badddddd customer service babes!💔

  • c_10101 Carl (@c_10101) reported

    @VodafoneUK I spoke to your support team yesterday and went through all the steps to reset my wap settings. Then they said there was maintenance in area. When will it be fixed.