Vodafone Outage Report in Basingstoke, Hampshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Alton, Wokingham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Alton |
Internet | |
| Wokingham |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Thatcham |
Internet | |
| Alton |
Phone |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Basingstoke, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Brent Dearle
(@brentyboy55) reported
from
Newbury, England
Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Josh Hensman
(@joshhensman_) reported
from
Basingstoke, England
@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange
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Debarchan Mohanty
(@debarchan08) reported
from
Newbury, England
@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Dear @VodafoneUK signal still utter tosh in my post code sort it out soon
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓
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Ben Henderson 🏴
(@ben3003) reported
from
Finchampstead, England
@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lloyd J Hawken
(@spankyrogers) reported
@VodafoneUK Your customer service is crap, i took a broadband upgrade, You put me on the wrong upgrade. For 2 weeks i have been called a liar by your complaints team, today they realised they put me on wrong contract, but they even screw up here trying to sort it out. CALL ME
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Ally 🏴☠️
(@allyyoopp) reported
from
Stittenham, Scotland
@VodafoneUK Upgraded my contract 5 weeks ago. New phone didn’t arrive, spoken to 3 different people, all of whom basically palmed me off. Spent 3 hours in a store today, left with no service and had to pay for a SIM card to be able to use my old phone. Still waiting on my new…
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Rowland Stacey
(@rcs_london) reported
@VodafoneUK I should never have left @bt_uk ! Their Wifi Complete was faultless. Your so-called “Super” wifi just doesn’t compare. Constant drops outs and hours on calls re-setting, moving and re-setting again. Let’s face it, your tech is just inferior!
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Martyn Atkins
(@martynpatrick) reported
@virginmedia You do realise I'm a @VodafoneUK customer? This may explain why I am receiving outdated information. I don't know the background to the commercial standoff which means that your two companies won't cooperate to allow Vodafone customers access to the VM wifi network.
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***** ******
(@pebbs_uk) reported
@VodafoneUK Hi looking to sign up to broadband, is thier a cooling off 14 day thingy to cancel if needed? Also why are your sim only contracts so high? wanted to get a package deal but it says a sim only is like 30-40£ ?
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Lee-Martin Salvin
(@leemart0e) reported
@Steveo67 @O2 @VodafoneUK Good luck with this. 12 days later mine still hasn't gone through. Old network sim and temporary o2 number sim has been disconnected. Nobody will help
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Dreams of Angels
(@sempreangeli) reported
@VodafoneUK my internet went down today @1:15pm. I spent the rest of afternoon trying 2 pass security. Even a trip 2 a store. At 5:30pm internet returned. I had only just passed security. After 20yrs you have made a right mess of my acc. No one seems to help. I want to cancel.
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EYLew
(@ey_lew87) reported
@VodafoneUK Your 08080408408 line stinks, terrible service. What do I have to do to be able to speak to an actual person instead of being palmed off to one of your online chat bots?
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Dean McKeown
(@DeanMcKeown) reported
@VodafoneUK Hi James it still isn't working, they can call out from the Vodafone line it shows their old ported number but incoming calls still go to the active Virgin line. We were guaranteed this wouldn't be an issue when switching.
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Gary Nicholson
(@GazzaNic) reported
Spent 61 minutes and counting waiting for the @VodafoneUK broadband support team. Endless rotation of 2x on hold tracks. Is Saturday a work day or is the service so bad that they don’t have enough support staff to deal with issues!?!