Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG25.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (50%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Alton, Wokingham and Basingstoke.
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Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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JAMES 😇 (@JHG1973) reported from Four Marks, England
Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓
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Martyn rackley (@ratboy1980) reported from Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Ryan Byford (@cobysaur) reported from Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Lew. (@lewgibbsandrews) reported from Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Debarchan Mohanty (@debarchan08) reported from Newbury, England
@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!
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Ben Smith (@bensmithuk) reported from Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Jase (@Jason_Nash) reported from Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Tony Hart (@toekneeheart) reported from Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Brent Davis (@ukbkd) reported from Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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Dr G. (@godders45) reported from Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Philip K (@PSRK76) reported from Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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paul alexander (@paulale01206488) reported from Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Nor Ootcause (@monkchips) reported from Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Jay Pittaway (@JayPittaway) reported from Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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paul alexander (@paulale01206488) reported from Tadley, England
Dear @VodafoneUK signal still utter tosh in my post code sort it out soon
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Caren McGoey (@carenmcgoey14) reported from Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Jay Pittaway (@JayPittaway) reported from Hook, England
@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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JAMES 😇 (@JHG1973) reported from Four Marks, England
Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Demery (@markdemery) reported
@VodafoneUK 49 minutes on hold being told ‘we are busy’ followed by ‘the team aren’t available right now’ . You keep me waiting but can’t be bother to answer when your service isn’t working.
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n.flooy_rejoinEU_FBPE (@n_flooy) reported
@SBhopalsingh @VodafoneUK Well Vodafone isn’t good with prices or network anyways. Plus now all upgrade customers go through credit check no other network do this!
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Lady Lestrange (@LadyLestrange2) reported from Glasgow, Scotland
There was no specific explanation, just a random "happens sometimes". Can't apply again before 90days... So much for customer service and loyalty! @VodafoneUK is there anything that can be done about it??
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Barry Harrington (@BarryHarringto2) reported
@VodafoneUK No. You had your chance and failed miserably. Really difficult to get through to customer service, when you do you keep getting placed on hold and passed between team members or even cut off. To clarify I only called to query my order. I’ve now cancelled it.
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Michael «*» (@sparkslabs_com) reported
@VodafoneUK So either your website is wrong, and you're selling goods that are not fit for the purpose for which they're sold OR your rep is wrong and it is fit for service. And I can't get a straight answer whether you've sold me junk with an extended contract or not.
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Si Ward (@SiWard01) reported
Hey @VodafoneUK my dad switched to you Monday last week for phone and broadband. Since then nothing works! Tried helpline and going to shop still no signal! Oh did I mention he is having daily cancer treatment and is 76 and hospital now can’t contact him! This needs resolving now
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Florence Abarai (@AbaraiFlorence) reported
@SiWard01 @VodafoneUK Vodafone rip people off. They completely did a number on my 73 yr dad. Cancel and go with someone who doesn’t steal.
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Michael «*» (@sparkslabs_com) reported
@VodafoneUK Oh, and as a final detail, despite several emails to the effect that it's not compatible and despite lots of messages from a "Nirav" stating that it's not compatible, the information on the device says "Mobile voice network type - 4G" which suggests you're completely wrong.
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Lengyelmiki (@lengyelmiki) reported
@VodafoneUK I did! I was upgraded my plan and bought an S22 ultra... It was 10 days ago and now I got a message, it's still not in stock and they are updating me 10 working days... Wtf? Why you says, ohh it's available now just buy it if you didn't have stock bruh. Really big disappointment
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Michael «*» (@sparkslabs_com) reported
@VodafoneUK You asked me to DM you after you gave shoddy service. So I did. You haven't replied. Any chance you could answer basic questions about products you've sold and currently sell?