Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG25.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Fleet, Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK Worst network backed up by the worst customer service.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Events For U - Venue Styling
(@eventsforusuzie) reported
from
Basingstoke, England
I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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Andrea
(@nexthopself) reported
from
Shinfield, England
36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Andrea
(@nexthopself) reported
from
Shinfield, England
More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Pez 🐻
(@mattPez) reported
@smacula @Vitt2TsNoC @VodafoneUK Had the same years ago with 3, kept going on and on about deals, kept making me call different people. In the end I had to be so blunt, not rude, just insisted they not say another single word other than here's your PAC code. It worked.
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robert leahy
(@leahy792) reported
from
Hove, England
@VodafoneUK on hold for 30 minutes then to be told they cannot hear because of a problem their end disgusting customer service if it can be called that can’t wait to leave !!!
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Albert Ross
(@car37Lon2cas) reported
@Vitt2TsNoC @VodafoneUK @VirginMediaCorp are an absolute shower of *****. Do not go back to them. Crap service, unreliable, poor customer service and price hikes in a fixed price contract. When you try and leave they make it impossible too and charged us when we moved and had to leave.
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smacula
(@smacula) reported
from
Oxfordshire, England
@mattPez @Vitt2TsNoC @VodafoneUK My worst was with vi#gin media where they start with sorry and then start sounding condescending about you choosing a different deal. Sure, they offer a higher speed, but if it’s not reliable while I’m wfh, it ain’t worth the double you have to pay for it.
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Scott McAneny
(@S80Mc) reported
@VodafoneUK has to be one of the worst UK mobile operators at the minute. 1hr wait to speak then put on hold, 2hrs, beep beep, line goes dead. No call back
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Vittoria Gallagher
(@Vitt2TsNoC) reported
@brynna87 @VodafoneUK Nope, they've said they're having "local technical issues" today and I need to go in store.
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kris clark
(@clarkyne23) reported
@VodafoneUK Hi i have done all of the above also phoned customer service who advised me to go in store. I have also tried web chat.
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NSM Training & Consultancy
(@nsmtc) reported
@VodafoneUK jus called to upgrade my phone. The person I spoke to suggested I upgraded with another company as Vodafone was too expensive!!! Don’t think that is good customer service! Been with you for 22 years!
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JavaScript➕Coffee🚀 Faye
(@JavaScriptCoff1) reported
Customer service that involves having to convince a chatbot to let you speak to a human… @VodafoneUK not cool
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dan
(@dantheman19970) reported
@VodafoneUK Hi they I managed to solve all of the problems yesterday and today all set to get my phone on the 24th