Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 03/23/2026 05:35

March 23: Problems at Vodafone

Vodafone is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Fleet and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomBasingstoke Phone
United KingdomFleet E-mail
United KingdomThatcham Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • PSRK76 Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • lewgibbsandrews Lew. (@lewgibbsandrews) reported from Newbury, England

    Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • godders45 Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • monkchips Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • carenmcgoey14 Caren McGoey (@carenmcgoey14) reported from Whitchurch, England

    @VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • kevlar1983_ kevin wilkinson (@kevlar1983_) reported

    @VodafoneUK Hmmmmm let me see. * Xbox * Kindle * Slow cooker * Maybe a decent phone now #VeryMeRewards

  • badlydrawnkel Kelbel (@badlydrawnkel) reported

    @VodafoneUK Anything would be a lovely surprise! Faced with the horrible news of not all of my students with special needs will be returning straight away to school and I have to teach a different bubble.

  • MMSportsTherapy Michael Minerve (@MMSportsTherapy) reported

    @VodafoneUK #verymerewards PlayStation 5 would be great. Postponed getting married last year, all being well getting married this summer - some help towards that would be great

  • KruberaGroup Krubera Group (@KruberaGroup) reported

    @VodafoneUK your customer service sucks!! Arranging for a faulty handset collection from my elderly father in Lockdown. Been promising to pick it up since 6th of Nov.....radio silence.... an hour on the phone, passed to 3 departments, explaining the same issue, still not sorted!

  • kati3lb katie (@kati3lb) reported

    @VodafoneUK A mac book for my uni work as a social work student my assignments are building up. my laptop has broken and I’m currently without 👀🤞🏻 #verymerewards

  • Exarmydadof4 will (@Exarmydadof4) reported

    @VodafoneUK Just a ps5 or a Nintendo switch for my kids. #VeryMeRewards yes im a Vodafone customer got 4 contracts with yourselves and never had a problem

  • loveitcountry2 Lena (@loveitcountry2) reported

    @VodafoneUK your customer service is lousy.. been nearly an hour trying to talk to someone but your answer machine does not understand plain English!!! I NEED TO SPEAK TO A HUMAN! Your ‘live chat’ IS NOT LIVE!!

  • slpnufc simone (@slpnufc) reported

    @VodafoneUK never informed my provider if the swap old provider threatened court action cut my business line off no compensation Vodafone what you going to do @Ofcom

  • Deborah59894073 yorkshirerobin (@Deborah59894073) reported

    @VodafoneUK #VeryMeRewards new food processor please, mines broken, & some walking boots.

  • allanedwards Allan Edwards (@allanedwards) reported

    Hey @VodafoneUK I am your customer for broadband, @VOXI_UK for mobile. If I call for broadband customer service how do I reach someone. As Voxi customer i get a message saying its all online. Not for broadband it is not!