Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG25.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Andrea
(@nexthopself) reported
from
Shinfield, England
36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Andrea
(@nexthopself) reported
from
Shinfield, England
More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Andrea
(@nexthopself) reported
from
Shinfield, England
@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK Worst network backed up by the worst customer service.
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Events For U - Venue Styling
(@eventsforusuzie) reported
from
Basingstoke, England
I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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Andrea
(@nexthopself) reported
from
Shinfield, England
@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jon
(@19afc03) reported
@VodafoneUK Gigafast installed internally on 25/11 AM but issues with fibre to cabinet. @CityFibre confirmed there is no blockage same day PM, but still no communication re completion of install despite numerous lengthy calls and online chats. #poorservice
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Craig
(@craig_dw) reported
@SrtsBig @VodafoneUK I wish you'd told me that a week ago. I only just signed up with them. But within 14 day cool off period so they may very well be getting binned off purely because of how bad it is trying to contact them
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libbie skittrall
(@LibbieSkittrall) reported
@VodafoneUK still no reply from you! as a new customer i’m really not impressed with your service.
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Furlough Fear
(@Worried86213548) reported
@VodafoneUK I understand there’s a general issue, with customers being unable to log in to My Vodafone at the moment. Please advise when likely to be fixed #Vodafonedown #BlackFriday
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Rachel Gallagher
(@rachel_2989) reported
@VodafoneUK absolutely ridiculous service still due a refund from 2 months ago and have now been lied to three times and told my refund will be in with 24 hours still nothing! I am now being ignored via your Facebook messenger after being sent a message offering an update!
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Lulu M
(@MuMusLulu) reported
@VodafoneUK if you’re cutting my data then cut my line rental! If not then cool, I’ll just move to another network :)
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Claire, BSc(Hons), MSc, ADHD, ASD (PhD tbc 2021)
(@missclairabella) reported
@VodafoneUK do you sell phones sim free? Currently in sim-only contract with you (having paid off my phone) but the phone screen is broken so would like to replace it and feel it’s cheaper to buy a phone than to have it repaired.
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Steve White
(@stevewhite61) reported
And now I’ve given up completely. @VodafoneUK your customer service sucks!
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WHLParkLane
(@Craig_Spur) reported
@lukeherbert @craig_dw @VodafoneUK But appreciate that’s a service that works for them and making money too, but
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GArt Photography 📷
(@GaryWaites) reported
@VodafoneUK really need to make sure you have advisers available to take calls, and as for your chat function to call it woeful is an overstatement - spent 20 minutes on chat only to be kicked out without resolution, time to move to another provider?