Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG24 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Basingstoke, England
The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Fleet, and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham
|
Phone | 7 days ago |
|
Basingstoke
|
Internet | 9 days ago |
|
Tadley
|
Internet | 12 days ago |
|
Basingstoke
|
Phone | 23 days ago |
|
Basingstoke
|
Phone | 1 month ago |
|
Fleet
|
1 month ago |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Alexander Bignell (@Biggers1977) reported from Yateley, England@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Niraj Bais (@NirajBais007) reported from Newbury, England@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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Simon Bound (@SimonBound) reported from Basingstoke, England@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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zoe victoria (@topshoprocks) reported from Thatcham, England@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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. (@ellieebrown_x) reported from Newbury, England@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandThere’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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naomiconneely (@naomimainland) reported from Overton, England@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Andy (@themunchkinbear) reported from Basingstoke, England@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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Rosy (@roseannaseton) reported from Overton, England@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Andy (@themunchkinbear) reported from Basingstoke, England@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandHave nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Niraj Bais (@NirajBais007) reported from Newbury, England@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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🏳️🌈Lord K🏳️🌈 (@KieranRTP) reported from Whitchurch, EnglandIf anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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zoe victoria (@topshoprocks) reported from Thatcham, England@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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paul hargreaves (@hargreavespaul) reported from Newbury, England@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Claire Vincent (@clairevincent) reported from Thatcham, England@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
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mikef (@fiddler_mike) reported from Kingsclere, EnglandHi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sapan (@sapg) reported@VodafoneUK I only have enough connectivity to get a tweet out. Low or no signal in Ecchinswell near Newbury.
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Robbie J Has his say (@RobbieHis) reported@VodafoneUK I upgraded yesterday, sent email to digitally sign and it wouldn't accept my Postcode, then spent over an HR on web chat with 4 different folk, to be finally told I don't have to do anything,it's already signed. Got email this morning for me to please sign... Help
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Azhar Younus (@azyou121) reported@VodafoneUK your customer service is diabolical. Not had broadband for past two days! What's going on?
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Chloerose Cooper (@snowyrose_) reported@VodafoneUK He’s at work and can’t get onto the app to get the details … etc. is it not possible to confirm generically if broadband is down in the area?
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Mel Vallings (@MelVallings) reported@annachapman @VodafoneUK Ooh snap! I called them yesterday as a new customer and they hung up on me when I asked to speak to someone else as they couldn’t answer a question I had!! Unreal
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Kirst (@Kirstttttxo) reportedso @VodafoneUK have literally been useless in us trying to change our internet to our new home - so much so we have 1 whole week without internet and they're like £5 will do.. No it won't!! How can we cancel? They're slow, always cut out and CS is Horrific!
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Dona B.🐉 (@donita_b) reportedAvoid #VodafoneUK @VodafoneUK Appalling customer service
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O’Midhir (@DaibheidOMidhir) reportedWhy are @VodafoneUK so ****? Anyone know?
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James Morgan (@JM_SeaMountains) reported@VodafoneUK why do you think it’s acceptable to tell a customer who’s internet isn’t working that “we’ve updated your settings, now you need to monitor it”? I pay for a service not to monitor how badly that service is failing. How difficult is it just to send an engineer…?
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Azhar Younus (@azyou121) reported@VodafoneUK Without any notice to your customer, you allow another company to take over connection. Then to reconnect it takes three phone calls each lasting 1hr and new date for connection is 2 weeks later!