Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Fleet and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Fleet |
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| Thatcham |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Events For U - Venue Styling
(@eventsforusuzie) reported
from
Basingstoke, England
I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK Worst network backed up by the worst customer service.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Andrea
(@nexthopself) reported
from
Shinfield, England
36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tèmídayọ̀
(@temmmi_) reported
@VodafoneUK In the last 10 years being a loyal customer I have never has such rubbish customers service. I have been trying to contact you for the last 2 weeks. I've been told the wrong information and no one knows how to help. I have DM’ed and now your just ignoring me?!?!
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Na’ico ✨🇰🇳
(@itsnaico) reported
@VodafoneUK how many of your staff are going to end the virtual chat before I get a resolution??
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Robert Cowie
(@robertcowie06) reported
@VodafoneUK have got the worst customer service on the planet. And they’re bumping bastards.
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alison thomas
(@alisonthomas1) reported
@Matthew_Wright @ThreeUK @VodafoneUK Dont do it.. their customer service shocking and they dont cancel contracts properley.. had problems with all 4 of my contracts 🤪
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Ms. Bernadette
(@Ms_Bernadette) reported
The second advisor I spoke to said he would have to put me through to another department. After holding for ages, I was cut off! Vodafone UK: I’m paying a fortunate for your service so I expect better! Get your acts together pls. @VodafoneUK
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Dave | Yorkshire Dad of 4
(@yorkshiredadof4) reported
INSANITY! Phone gets locked and requires PUK. @VodafoneUK say they can't help as my number has moved to @SkyHelpTeam. But Sky, after we tried 2 new SIMs say I need to get the PUK from Vodafone. Another 30 minutes with them and they insist it's Sky who need to help. ENOUGH!
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Ms. Bernadette
(@Ms_Bernadette) reported
The second advisor I spoke to said he would have to put me through to another department. After holding for ages, I was cut off! Vodafone UK: I’m paying a fortune for your service so I expect better! Get your acts together pls. @VodafoneUK
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Liam Batey
(@LB44BMX) reported
@VodafoneUK @Ceyda_Baser I can’t get through to a speaking real life person. Can anybody help?
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Mrs Puddings & Pies
(@RosiePosieBTN) reported
@VodafoneUK Omg, that is service!! No am thinking about getting a contract with you but need to make sure that reception is decent here as I hear mixed reviews. thank you though!
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**Chris Tuck**
(@ChrisTuck_WWHF) reported
@VodafoneUK I have a huge customer service issue that needs to be sorted. Pls can you give me an email address for your complaints dept at Head Office pls. Thank you