Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 11/27/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Hook, Tadley, Basingstoke, Alton and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHook Phone
United KingdomTadley Internet
United KingdomBasingstoke Phone
United KingdomAlton Internet
United KingdomWokingham Internet
United KingdomBasingstoke Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • debarchan08 Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • ratboy1980 Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • BistuaNuova Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • hagleypedant Hagleypedant (@hagleypedant) reported

    @martin_farley @VodafoneUK Quick question, clearly this router equipment is really important to you. If there was no oil to help make (usually plastic and metal based) and transport it, what would you do? How would it be manufactured and transported?

  • FayeEUnderhill Faye Underhill (@FayeEUnderhill) reported

    @O2 shocking service! Worse than @VodafoneUK

  • GarethHarding1 Gareth Harding (@GarethHarding1) reported

    @VodafoneUK have tried to get clarity on my bill only to be fobbed off. My annual increase was 8.2 percent quoted but over 15 per cent charged. Customer services not helping just cut me off. Shameful stuff, I’ll cancel direct debit you slags

  • mindupyourmind **** off (@mindupyourmind) reported

    @VodafoneUK Ihave no doorbell. I have no TV for my 3 kids. My partner is full time WFH as a graphic designer and has been forced to spend large amount of time at her parents. You seem to be treating this as a delayed install. It isn't it is a denial of service caused by Vodafone

  • RobertWells2013 Robert Wells (@RobertWells2013) reported

    @VodafoneUK 3 times I have called complaints today, 1st time rude, 2nd person played the 'cant hear you' game. 3rd person hung up while I was on hold! I am just giving you notification that I have voided my current contract as I stated I would 1/3

  • Awksom_P Online Shopper (@Awksom_P) reported

    @VodafoneUK There is a complaint open which is being ignored and chased via email.

  • girdharamit Amit Girdhar (@girdharamit) reported

    @VodafoneUK switched from sky to Vodafone broadband but the customer service is so poor. Vodafone can’t provide basic WiFi connectivity in the house. Why should a customer pay to get proper range in the house ? Can you help?

  • _JustMG_ MG (@_JustMG_) reported

    @roboemjay A new level of absolute incompetence! It’s infuriating to see how @VodafoneUK doesn’t seem to give a **** about their customers. There should have been a technician by now to check and fix this on-site!!

  • Rob_Dray Rob Dray (@Rob_Dray) reported from Lincoln District, England

    @VodafoneUK I don't expect an upgrade over Twitter, but seeing as I already have my PAC number I'll try another network and see if their systems work any better !

  • RobertWells2013 Robert Wells (@RobertWells2013) reported

    @VodafoneUK if my mobile internet did not improve. this has been logged on your end that I stated this two weeks ago. I struggle to know how you lot handle a business when your complaints team cause so much additional stress and complaint. 2/3