Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG21.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 03/09/2026 20:05

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Fleet and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomFleet E-mail
United KingdomThatcham Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • lewgibbsandrews Lew. (@lewgibbsandrews) reported from Newbury, England

    Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • PSRK76 Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • monkchips Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • godders45 Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PlsDontLookThis Beep Boop (@PlsDontLookThis) reported

    @MEGAprivacy @VodafoneUK Both commands just return a lot of errors 😪 With VPN they work as expected. Thanks again for the continued support on this. Currently running bluestacks on host machine to download files, then exporting them to host machine shared folder with the VM. Thanks @VodafoneUK (!)

  • PalmerbowenM Michael 💙 Keep wearing the mask Palmer-Bowen (@PalmerbowenM) reported

    @VodafoneUK This might be interesting if: (a) your broadband didn't rely on the BT phone network, which in our area supports about 2MB/s; and (b) the mobile network had enough coverage in our area to consistently support voice calls even. #RuralInfrastructure

  • jbale14 Jog ale (@jbale14) reported

    @VodafoneUK why is my Vodafone mobile line disconnected after upgraded via CPWH? I have no signal at all since yesterday

  • mrsdpatterson15 Rebecca Patterson (@mrsdpatterson15) reported

    @VodafoneUK you lot are unreal! Setting up a direct debit in my account after I have tried to cancel it . I would like to speak to someone yet again about cancelling my order !

  • PlsDontLookThis Beep Boop (@PlsDontLookThis) reported

    @MEGAprivacy @VodafoneUK I'll try using VPN on MEGASync to sign in and then turning off to download. If not I might have to run some mobile emulator on my PC to allow me to download the files to my device without needing my phone.

  • Rachel_S2012 Rachel (@Rachel_S2012) reported

    When @VodafoneUK tells you it’ll be 3 days to fix an outage in your area so you’ll have no WiFi until then!😩 #epicfail

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported

    @VodafoneUK I doubt it but you never know!

  • MahlerRehab SkepticalClassics (@MahlerRehab) reported

    My father 89yo, has just received a letter out of the blue putting his debt to @VodafoneUK into the hands of a debt agency. First he knew of this. Letter dated 13 April received 17 April so the account will be closed by now. Atrocious customer service. @Ofcom

  • PsyduckWild Wild Psyduck (@PsyduckWild) reported

    @RoksAnnRoschana @VodafoneUK Just cancel. They are beyond terrible. It is totally putragepus they are allowed to continue.

  • chizzy73 Dave Chisnall (@chizzy73) reported

    Is there anybody @VodafoneUK who actually speaks with customers. Absolutely piss poor going round the world.