Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG24.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham, Fleet, Alton and Hook.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Fleet |
Internet | |
| Alton |
Internet | |
| Basingstoke |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Andrea
(@nexthopself) reported
from
Shinfield, England
@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK Worst network backed up by the worst customer service.
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Andrea
(@nexthopself) reported
from
Shinfield, England
@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Andrea
(@nexthopself) reported
from
Shinfield, England
36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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Andrea
(@nexthopself) reported
from
Shinfield, England
More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Events For U - Venue Styling
(@eventsforusuzie) reported
from
Basingstoke, England
I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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@thebadissuecollective
(@IanDavidRoss1) reported
VodafoneUk is the worst customer service ive encountered ,automated service does not allow time for people with disabilaties to respond slowly.Been trying to pay a bill for 2 hours.
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Richard Alberg
(@RichardAlberg) reported
@VodafoneUK I have had 4 lengthy online chat sessions; despite trying, none resolve my issue. Must I request a PAC code and change supplier as there is no mechanism to speak to a person or escalate to 2nd line support. A shame.
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Halcyon
(@Halcyon_Ryan) reported
@GeemanHD @VodafoneUK Yeah they sneaked In that Locked to 10MBPS which in reality was like 3-4 in good conditions, it was the worst experience I’ve ever had… I’m with 02 now and with 4G I’m getting 15-25mbps and 5G I get 200-300 in good conditions x
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Bazza
(@bazza145) reported
@VodafoneUK Hi, I am a new customer after being with the Three network for over 10 years. I ordered the Samsung Galaxy S21 Ultra black 128gig on the 11th and I still have no date for delivery. Three have these in stock,do you know when I will receive mine? Baz
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Gail Cameron
(@cameron_gail) reported
Well played @VodafoneUK 😡 Take my iPhone pre-order bang on 1pm last Friday. Tell me I’m “first call of the day”. Guarantee me delivery today. Status now “on back order”. Just lost £430 on current phone as needed to sell this weekend to get that price. POOR
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@thebadissuecollective
(@IanDavidRoss1) reported
Giving up on trying to pay @amazon will now try to pay @vodafoneUk again ,if they cant help i can always use the money to find another broadband provider.
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De'Jon Pier'e ™
(@dejonpiere) reported
@VodafoneUK so pissed and the worse of the worse is you bloody hard searched me for the phone and im not even getting it tomorrow i might just cancel the bloody thing absolute piss take but if my bill is late by 1 second ur sending me autogenerated ****** emails and calls f off!
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martin 😷🏳️🌈💚🎮
(@martinwithani) reported
@SimpsonJ2020 @VodafoneUK Tbf looks like EE customers are having the same problem.
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George James
(@trauma_j) reported
@VodafoneUK @djc2711 This answer from Vodafone was totally unacceptable… it smats of “can’t be bothered so I’ll send a generic message and hope they go away” the OP is trying to cancel their dealings with you, no mention of switching..
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@thebadissuecollective
(@IanDavidRoss1) reported
@VodafoneUK Still no luck with your automated service ,beginning to get irritated.