Vodafone outages and service status in Basingstoke, England

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basingstoke, England

The most recent Vodafone outage reports came from the following cities: Newbury, and Yateley.

City	Problem Type	Report Time
Newbury	Internet	1 day ago
Yateley	Internet	2 months ago
Basingstoke	Internet	4 months ago
Newbury	Phone	4 months ago
Tadley	Internet	4 months ago
Wokingham	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

• 
  Caren McGoey (@carenmcgoey14) reported 29 seconds ago from Whitchurch, England

  @VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

• 
  Lord Kieran Peters (@KieranRhys) reported 2 minutes ago from Whitchurch, England

  I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

• 
  Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported 3 minutes ago from Overton, England

  @VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

• 
  JAMES 😇 (@JHG1973) reported 9 minutes ago from Four Marks, England

  Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

• 
  JAMES 😇 (@JHG1973) reported 10 minutes ago from Four Marks, England

  Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

• 
  Nor Ootcause (@monkchips) reported 11 minutes ago from Newbury, England

  @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

• 
  Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported 17 minutes ago from Finchampstead, England

  @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

• 
  Ben Smith (@bensmithuk) reported 21 minutes ago from Bentley, England

  @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

• 
  Alistair Taylor (@alistairt_1970) reported 29 minutes ago from Basingstoke, England

  Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

• 
  Brent Davis (@ukbkd) reported 36 minutes ago from Four Marks, England

  @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

• 
  Niraj Bais (@NirajBais007) reported 43 minutes ago from Newbury, England

  @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

• 
  Hev ⭐🌙 (@MissHeatherWild) reported 44 minutes ago from Thatcham, England

  @VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help

• 
  Michael Fox 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@foxonahouseboat) reported 44 minutes ago from Basingstoke, England

  @VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???

• 
  Damian Davis (@DamianPDavis) reported 45 minutes ago from Wokingham, England

  @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

• 
  RackAttack (@MikeRacksSweaty) reported 47 minutes ago from Newbury, England

  @VodafoneUK I told him. Be he insisted he had to keep asking more and more questions, while I repeated I just want this.. And this is bc ur website checkout, and TOBi were not working properly... I couldn't make it any clearer to the guy how painful ur process was, but it continued

• 
  Jay Pittaway (@JayPittaway) reported 47 minutes ago from Hook, England

  @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

• 
  Brent Dearle (@brentyboy55) reported 49 minutes ago from Newbury, England

  Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

• 
  kayleigh (@Kayleigh_IoT) reported 53 minutes ago from Basingstoke, England

  First shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.

• 
  Jay Pittaway (@JayPittaway) reported 54 minutes ago from Hook, England

  @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

• 
  Envy Academy (@envy_academy) reported 58 minutes ago from Four Marks, England

  @VodafoneUK why has the management turned off my sure signal again!!😤

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FINGERSJOHN✌ (@jnafr) reported 6 minutes ago

  Back in B43 7EQ Birmingham @ThreeUKSupport @VodafoneUK service very very poor.

• 
  Jo (@jo_johugs) reported 6 minutes ago

  @VodafoneUK During the 20 years that I have held a mobile contract with you,I have experienced p@ss poor customer service from you but this time you have really pushed me over the edge. No mobile data for 3 days with no explanation. Goodbye, I’m leaving 👋

• 
  Matt Fowler (@306notout) reported 6 minutes ago

  Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

• 
  Jaime Lannister (@callandobocas83) reported 7 minutes ago

  @mrav06041342 @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable

• 
  Feltham Bloke (@CallumSmithcs83) reported 9 minutes ago

  @ZiaYusufUK Thank you Zia also for all the paying customers can they have their bills free too? Or else surely cancel everyone @VodafoneUK make them bust

• 
  Rogue One (@RogueOne18) reported 9 minutes ago

  Now for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested

• 
  Vijay A (@vij5470) reported 13 minutes ago

  @VodafoneUK does anyone in Vodafone care that they leave elderly customers without a phone? If anyone is thinking of using Vodafone - think twice as after they have you signed up, customer care is very different!!

• 
  Steve osborne (@1967steveos) reported 13 minutes ago

  @VodafoneUK what has happened with the coverage in Norfolk/Suffolk. My wife was stranded today, car broken down with no signal. She is diabetic and had to borrow someone else’s phone to ring for recovery. You pay for a contract which you cannot obviously deliver bad service ffs

• 
  Jaime Lannister (@callandobocas83) reported 23 minutes ago

  @StoneAlun @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 27 minutes ago

  Another day in the UK using our wonderful phone networks. Today trying to download an app via the @VodafoneUK network. Size of file 39 Mbts Download speed 22Kbt/s (not constant speed) Time taken 45 minutes Result failed. Is there anywhere in the world worse than this?