Vodafone outages and service status in Basingstoke, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Vodafone
Vodafone is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Newbury, Tadley, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Internet | 1 month ago |
|
Newbury
|
Phone | 1 month ago |
|
Tadley
|
Internet | 1 month ago |
|
Wokingham
|
Phone | 2 months ago |
|
Basingstoke
|
Internet | 2 months ago |
|
Tadley
|
Internet | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jase (@Jason_Nash) reported from Newbury, England@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Dr G. (@godders45) reported from Wokingham, EnglandUnbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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mikef (@fiddler_mike) reported from Kingsclere, EnglandHi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Jay Pittaway (@JayPittaway) reported from Hook, England@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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🏳️🌈Lord K🏳️🌈 (@KieranRTP) reported from Whitchurch, EnglandThis @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Josh Hensman (@joshhensman_) reported from Basingstoke, England@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange
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Claire Vincent (@clairevincent) reported from Thatcham, England@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
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Andrea (@nexthopself) reported from Shinfield, England36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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Brent Davis (@ukbkd) reported from Four Marks, England@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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Damian Davis (@DamianPDavis) reported from Wokingham, England@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
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Lord Kieran Peters (@KieranRhys) reported from Whitchurch, EnglandI think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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Andy (@themunchkinbear) reported from Basingstoke, England@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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Kai (@kw_kaiwang) reported from Basingstoke, England@VodafoneUK broadband internet is not working since early morning, what is happening....
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Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Philip K (@PSRK76) reported from Wokingham, England@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Ryan Byford (@cobysaur) reported from Wokingham, EnglandI wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandHave nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Michael Fox 🏴 (@foxonahouseboat) reported from Basingstoke, England@VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???
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Stephen Smith (@stevesmith2001) reported from Basingstoke, England@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🍀 Tara 🐢 (@tara1966) reportedHi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.
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Scott (@scottmacg3469) reported@VodafoneUK Another outage on Vodafone internet tonight in Glasgow. What a shite service they provide.
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Ralph Hardwick (@HardwickRalph) reported@VodafoneUK Just spent 25 minutes on the phone regarding my current arrangement, for the 3rd time. On both previous calls promises to respond and own the problem. No response to either. Appalling customer service. Asked to be put through to Max Taylor. Now want another 10 days!
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🇬🇧J🇬🇧 (@_JIMBO55) reportedEveryone beware. If you are with @VodafoneUK there is a scam phoning people and offering a new improved contract and a free phone as a gift. Do not give your details. Just hang up. It looks official, SMS phone numbers and emails all look real but are 100% fake. Not Vodafone
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BozBey (@BozBey58) reported@VodafoneUK Why would a company like yours, which makes billions of dollars, use some pointless virtual assistant called Tobi? Because of that stupid Tobi, I can't get my work done, nor can I connect with a customer agent. I've never seen such a stupid system.
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Holly (@Holly_Radcliffe) reported@VodafoneUK been without service since Monday. I cannot make phonecalls or be contacted. This is a huge concern as I have had to inform my daughter’s school if I am needed to call my husband. You expect me to pay my bill but I am not getting a service at all ???
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Langho Rovers (@langhorovers) reported@VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.
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Benno (@ism_or_phobe) reportedBought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous
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𖦞 (@moriuchirm) reported@VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.
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D Shaw (@drmottershaw) reported@KirstieMAllsopp @VodafoneUK @lycamobile Sadly Vodafone are a waste of time but when you ring them there is never a problem with their signal