Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Tadley, Basingstoke, Alton and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Basingstoke |
Phone | |
| Alton |
Internet | |
| Wokingham |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Ben Henderson 🏴
(@ben3003) reported
from
Finchampstead, England
@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Dear @VodafoneUK signal still utter tosh in my post code sort it out soon
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Josh Hensman
(@joshhensman_) reported
from
Basingstoke, England
@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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Debarchan Mohanty
(@debarchan08) reported
from
Newbury, England
@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Brent Dearle
(@brentyboy55) reported
from
Newbury, England
Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Basingstoke, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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Envy Academy
(@envy_academy) reported
from
Four Marks, England
@VodafoneUK why has the management turned off my sure signal again!!😤
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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naomiconneely
(@naomimainland) reported
from
Overton, England
@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sar
(@Sar72193151) reported
@VodafoneUK currently on the phone to your support - it’s been 50 minutes regarding an issue and the member of staff is refusing to let us speak to a supervisor and is being purposefully evasive. This is the worst customer service we’ve ever experienced. Someone needs to help us
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Ben Dodds
(@BenDodds3) reported
@VodafoneUK spent an hour on hold to resolve a really minor issue. Not surprising I said no to the offer of a second line = double the hassle.
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ジョナサン
(@Leica_streettog) reported
Here we go again @VodafoneUK @VodafoneUKBiz signal crap in area again. 21 May contract ends and I'll be leaving the worst mobile company ever. Sick of their poor service in last few months. Been a business customer since 1987.
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JoMo 🐈⬛ @JoMoMup@toot.site @JoMo at spoutible
(@JoMoMup) reported
@VodafoneUK why do you make it impossible to cancel a contract that has run out? Your customer service is appalling . Telling me I need a code you’ve sent which never arrives. Not sure that’s legal?
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Steve Owen
(@SteveOw16546011) reported
@VodafoneUK I need to dm you about a technical issue please
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Aseem 🟦
(@ixaseem) reported
I know @ViCustomerCare (@VodafoneIdeaIN) are in a bad shape but they can't charge Customers for no service or cheat them into paying extortionate amounts and be shameless about it. @VodafoneUK
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nehal singla
(@nehal_singla) reported
@VodafoneUK has the back office team stopped working? 72 hours and still the sim has not been activated. And the guys asking me to DM tell me go contact the customer care as if i had not tried that. We can get a passport quicker these days you know.
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manish
(@manishlohat) reported
@VodafoneUK: hi team,i switched to vodafone nearly 2 months back because I was facing network issues with Lyca and three but now I feel, I made the wrong decision. Three and Lyca were far way better than Vodafone. 4G on vodafone is like 2G and sometimes doesn't even work.
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Cogito Dexter 🐕🐕🐕🐕🐕🐕🐕🐕🐕
(@cogitodexter) reported
I notice, @VodafoneUK that you never bothered responding to this.
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Chris Dale
(@chrisdaleoxford) reported
@YewneekPhoto @VodafoneUK Anything which implies complete indifference to the customer's desired outcome or the time taken not to achieve it