Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG24.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 12/21/2025 18:20

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Fleet, Alton, Hook and Tadley.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham Phone
United KingdomBasingstoke Internet
United KingdomFleet Internet
United KingdomAlton Internet
United KingdomBasingstoke Total Blackout
United KingdomHook Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • hargreavespaul paul hargreaves (@hargreavespaul) reported from Newbury, England

    @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Shock horror for the 5th time today my @VodafoneUK broadband had cut out right in the middle of a conference call at work! I wonder if I will get a wonderful non answers from them on Twitter again!

  • Josiestweet Josie Gibson (@Josiestweet) reported

    Has anyone else ever experienced a really noisy @VodafoneUK manhole cover when traffic drives over the top of it? @VodafoneGroup please help.. I need sleep

  • sebvannoortwijk Sebastian. (@sebvannoortwijk) reported

    @VodafoneUK still not resolved my issue, 17 days and counting now, you blocked my phone after 2 Mins when I thought it was lost, but it’s taking you over 17 days to unblock it, I want a new handset and number today! I’m sick of speaking to people from India who keep saying24hours

  • LONDONXBOY ANKARALI (@LONDONXBOY) reported

    @VodafoneUK @alchetex Useless service ! They don't even know when will be installation date ! NOBADY turned on

  • AndrewJohnRegan ☀️ Andrew 😎 Regan ☀️ (@AndrewJohnRegan) reported

    @VodafoneUK I've spoken to your support team on numerous occasions and they say there is nothing they can do. So not very "guaranteed".

  • TheHamster1991 Ashley (@TheHamster1991) reported

    @VodafoneUK Perhaps your call centres not cutting me off whilst on hold would help for a start 😡

  • richardre1 Richard (@richardre1) reported

    @VodafoneUK tiring of your onmi-shambles billing. One problem after another and then getting cut off mid-call to customer services, does not for a happy customer make!!

  • c8e12ffdea5446e Sugu Mar (@c8e12ffdea5446e) reported

    @VodafoneUK I am facing this issue 18 hours a day. Vodafone customer care team have only bots. They never slove network problem. providing 2g speed in 4g network but they suck customer money for 4g pack price.

  • dyingtolivekid chlo ⁷ ✨ (@dyingtolivekid) reported

    @VodafoneUK Hiya, why is there no 3G coverage in the Wirral/ Newton area???? No signal coming through on 3G on my iPhone 11 , reset the phone 3 times and nothing changing

  • Jamesrandall636 james randall (@Jamesrandall636) reported

    @VodafoneUK The worst Company to deal with and the very worst customer service, Thanks for just transferring me form department to department and then hanging up on me after 2 and a half hours. If anyone is thinking of using this company avoid at all costs