Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Fleet and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Brent Dearle
(@brentyboy55) reported
from
Newbury, England
Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Dear @VodafoneUK signal still utter tosh in my post code sort it out soon
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Basingstoke, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!
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Josh Hensman
(@joshhensman_) reported
from
Basingstoke, England
@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange
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Debarchan Mohanty
(@debarchan08) reported
from
Newbury, England
@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul BH
(@PaulBHemstock) reported
@VodafoneUK #reliability unfortunately must be a joke. Your network works well, but customer service is something else. As a business customer, have a lost handset, was sent to a vodafone store, who say they cannot help and we should never have been sent to them as they cannot help business!
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paige 🤷🏻♀️
(@paigelouisee2) reported
@VodafoneUK I need to cancel a contract can u help me
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Yellow Weasel
(@Ukpacker29) reported
@VodafoneUK Why is there no data connection on your network in Kingston Upon Thames (and has been since Friday). Had to come home, couldn’t pay for anything, couldn’t communicate with anybody…
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Alison
(@Alisonc89529131) reported
@VodafoneUK problems logging in - error 4300 on your Vodafone app….technical difficulties
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Hardeep Sandhu
(@sandhu_hp) reported
@VodafoneUK I have DM’ed with my full issue but radio silence. @VodafoneUK
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Kumar Rohit Yadav 🇮🇳
(@_rohit_08) reported
@VodafoneUK Very poor network provider 😠 Tatti network service
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Miles
(@miles527) reported
@EE 4G data issue still on-going, network status page has been saying should be fixed within 16 hours over 24 hours ago 🤔❌📶 Thank-you to @VodafoneUK for keeping me connected to a 4G data connection.
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Hannah Whitmore
(@hannah100590) reported
@VodafoneUK I need help correcting an email address a store member copied down wrong - don’t have documents for new phone contract for my Nan 🙄
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Amy Griffin
(@AmyGriffinUX) reported
@VodafoneUK...amazing you think it is acceptable to cause 4 hours of distress to customers even when you agree you are in the wrong #worstcustomerexpereince #epicfail #corporatebully 3 chats, 11 failed calls, 4 hours lost & no resolution! You are a multi-billion dollar company😵
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GreggerZ
(@gregmchugh) reported
@VodafoneUK been trying to cancel my broadband for the best part of 45 minutes now and still going. Take a leaf out of Amazon's book and make cancellation easier. You're like a clingy partner during a breakup!