Vodafone outages and service status in Basingstoke, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Vodafone outage reports came from the following cities: Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley
|
Internet | 28 days ago |
|
Basingstoke
|
Internet | 3 months ago |
|
Newbury
|
Phone | 3 months ago |
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Tadley
|
Internet | 3 months ago |
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Wokingham
|
Phone | 4 months ago |
|
Basingstoke
|
Internet | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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🏳️🌈Lord K🏳️🌈 (@KieranRTP) reported from Whitchurch, EnglandThis @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Debarchan Mohanty (@debarchan08) reported from Newbury, England@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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Martyn rackley (@ratboy1980) reported from Wokingham, EnglandGood afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Stephen Smith (@stevesmith2001) reported from Basingstoke, England@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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zoe victoria (@topshoprocks) reported from Thatcham, England@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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paul alexander (@paulale01206488) reported from Tadley, England@VodafoneUK Can you sort the signal out got better one in lanzarote
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Andrea (@nexthopself) reported from Shinfield, EnglandMore than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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mikef (@fiddler_mike) reported from Kingsclere, EnglandHi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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Varatharajan (@vvarath) reported from Basingstoke, EnglandVodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK
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zoe victoria (@topshoprocks) reported from Thatcham, England@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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Lew. (@lewgibbsandrews) reported from Newbury, EnglandPaid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Claire Vincent (@clairevincent) reported from Thatcham, England@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
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Rosy (@roseannaseton) reported from Overton, England@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Simon Bound (@SimonBound) reported from Basingstoke, England@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Andrea (@nexthopself) reported from Shinfield, England@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
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Kai (@kw_kaiwang) reported from Basingstoke, England@VodafoneUK broadband internet is not working since early morning, what is happening....
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Jase (@Jason_Nash) reported from Newbury, England@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Michael Fox 🏴 (@foxonahouseboat) reported from Basingstoke, England@VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🐶🐶Spaniels Rule🐶🐶 (@Spaniels_Rule) reported@MichelleBeckett @SkyUK @VodafoneUK didn't they just get fined £28m for poor customer service. and swear they'd put it right
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Jamie-Ray Stevens (@JamieRayStevens) reportedAfter 5+ weeks, my @VodafoneUK upgrade is still unresolved. • £40 refund still unpaid • 2 complaints raised • Mobile service incorrectly provisioned • Told to cancel & recreate my contract to fix Vodafone's error • Lost a £572 trade-in benefit as a result
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Dan Goodman (@dangoodman101) reported@MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless
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mountain life (@MLife202) reported@VodafoneUK I have vodafone on my credit score stating £9 ive never had Vodafone. What email address can I use to get this ordered
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Kartikay Maloo (@maloo_kartikay) reportedWhat a bad service Vi! My dad got his intl roaming pack recharged from india for Scotland and yet it has been 2 days there is no network in his phone. He is struggling like hell and your customer service team does not even care. @ViCustomerCare @VodafoneUK
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Bob (@ChrisJordan1002) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…
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really.. who cares!! (@mugen112) reported@MichelleBeckett @SkyUK @VodafoneUK Feel your pain. Tv license people for me were horrible.. "will there still be a tv in the house" the thoughtlessness
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Paul (@PaulRic71632112) reported@VodafoneUK I thought in this day and age you were supposed to give me notice of any increase in price. I had my new bill today and it has gone up. I wasn't aware of any in reasonable due. Also it has never happened at this time of the year.
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YORNIKAH (@yornikah) reportedAgreed My 90 yr old could understand a word the "engineer" swid when booking to install her broadband as a new customer ! Shockingly bad service @VodafoneUK
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Katie (@PennieK_) reportedHi @VodafoneUK I have fraudulent payments for Vodafone pending on my account. My bank advised me to speak to you. None of your phone lines or chats allow non customers to get past the robots. Please can you advise how I can speak to someone to cancel the payments.