Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG22.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 12/11/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Fleet, Alton, Basingstoke, Hook and Tadley.

Loading map, please wait...
City Problem Type Report Time
United KingdomFleet Internet
United KingdomAlton Internet
United KingdomBasingstoke Total Blackout
United KingdomHook Phone
United KingdomTadley Internet
United KingdomBasingstoke Phone

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • BistuaNuova Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • ratboy1980 Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • debarchan08 Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • camelsbestmate Will Gordon (@camelsbestmate) reported

    @VodafoneUK You don't seem short of staff to ring me once my account was cancelled. Perhaps you should look at your protocol around customer retention.. Just a suggestion.

  • julie_stokesy julie stokes (@julie_stokesy) reported

    @VodafoneUK absolutely rubbish provider can never speak to a human. Did a trade kn back in August still not received the money for this! Absolutely appaulling customer service!!!

  • RunnerStephanie Steph The Mummy (@RunnerStephanie) reported

    @VodafoneUK I replied over 7 hours ago and I’m still waiting. This is a serious complaint. I’m experiencing severe and upsetting problems with your #customercare. Why can’t you read the message and reply? You told me to contact you and you’d help. @VodafoneUK are still failing. Terrible

  • HairyScot40 HairyScot🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@HairyScot40) reported

    @VodafoneUK As someone who has 5 phones on one account - a credit check hit for every upgrade is simply never going to happen. A good upgrade service is now unusable for me at least. Looking for a new supplier now.

  • aneng64 aneng64 (@aneng64) reported

    @VodafoneUK Hi. I have just joined Vodafone and can't get WiFi calling enabled with you. My Google Pixel XL works on other networks, but it’s not on your list of ”compatible phones". Support won't pass me to 3rd line who I know have done this for other unlisted phones. Pls HELP!

  • summitparaboy Michael Collins (@summitparaboy) reported

    @VodafoneUK so far over three hours on the phone and my issue on my home fiber not resolved. Useless customer service.

  • dcain90 Dan Cain (@dcain90) reported

    @VodafoneUK Hi, I need to speak to an actual human being regarding my account. Web chat is constantly busy and your automated phone service is no help. What can I do? Thanks.

  • heyyychrissie Chrissie (@heyyychrissie) reported

    @VodafoneUK Still not working. I’ll DM you.

  • s378912 SW (@s378912) reported

    @VodafoneUK Yes I’ve done that - my point is that the issue is still going on. When will this be resolved? Given I rely on this for both my phone and 4/5G home internet router, it’s incredibly inconvenient

  • 123dhsjdj _____ (@123dhsjdj) reported

    @TheRead85331288 @VodafoneUK And even cheaper if you have a phone to trade in, Also I find apple more reliable at responding and helping me with issues, I used to be with O2 but they where messy 💀