Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG25 and RG24.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 02/02/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham, Fleet and Alton.

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City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • ratboy1980 Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • lewgibbsandrews Lew. (@lewgibbsandrews) reported from Newbury, England

    Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • BistuaNuova Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • debarchan08 Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • monkchips Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • carenmcgoey14 Caren McGoey (@carenmcgoey14) reported from Whitchurch, England

    @VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • godders45 Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • PSRK76 Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Toastteeth Cody 🇪🇺 (@Toastteeth) reported

    @GeorgeMonbiot @VodafoneUK Vodafone are an absolute disgrace. I swore to never go with them again many years ago and never have since - even when their deals have been cheaper.

  • Mangybeavus Mangybeavus (@Mangybeavus) reported

    So, Apparently @VodafoneUK is having issues with Broadband atm, As both my Internet and my Cousins Internet is down atm. Yet, not a single Tweet from them to state they are working on a fix. I'm glad I have a good Contract with @EE, Their customer service skills are top notch.

  • JamesCranford89 James Cranford (@JamesCranford89) reported

    @VodafoneUK I have tried using a different SIM but it was a Claro SIM that was given to me. The default network is movistar so I was wondering if I could just buy a movistar SIM. The claro SIM did not work so I have a feeling the phone is not unlocked

  • ThatLolaBee Lola 🐝 (@ThatLolaBee) reported

    @VodafoneUK Is there a problem with the lines in the Carmarthenshire area? Our Internet keeps cutting out every so often. Been like this all evening

  • coolstaggie Lorraine 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@coolstaggie) reported

    @GeorgeMonbiot @VodafoneUK Horrendous story!😡 Your poor dad ( and you & your sister too) 💔

  • E2020Mc E=mc2 L=CI x p x v2/2 x A ⭐ (@E2020Mc) reported

    @GeorgeMonbiot @VodafoneUK I’d be also lodging a formal complaint with @Ofcom (communication ombudsman) to prevent anyone else being put through this situation again, it’s completely unacceptable.

  • searcherout Susan Mossman (@searcherout) reported

    @GeorgeMonbiot @VodafoneUK Awful - glad you are sorting this but it shouldn’t have been like this. Hope your tweet wakes them up to improve their service. I’ve a list of the good, the bad and the ugly in similar situations. Sorry for your loss.

  • LBear001 엘Bear001 (@LBear001) reported

    @GeorgeMonbiot @VodafoneUK Agree Vodafone is awful - we had an absolute nightmare trying to change my family’s plan a few years ago with them and the awful staff put us off for life.

  • zolszewska1 Zuzanna Olszewska (@zolszewska1) reported

    @GeorgeMonbiot @VodafoneUK This must be a strategy because the exact same thing happened to us in Poland in the early 2000s when my grandfather died, right down to the debt collectors (a firm with a sinister corvid name I can't remember). Must have been imported with all the other nice bits of capitalism.

  • e4_ian IanE4 (@e4_ian) reported

    @GeorgeMonbiot @VodafoneUK Thank goodness my mum could not get on with mobile phones. We bought her a pay as you go and she never used it once, not even to answer it. Shame on you @VodafoneUK