Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG24.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 12/18/2025 15:55

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Fleet, Alton, Hook and Tadley.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham Phone
United KingdomBasingstoke Internet
United KingdomFleet Internet
United KingdomAlton Internet
United KingdomBasingstoke Total Blackout
United KingdomHook Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • ratboy1980 Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • debarchan08 Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • caddymart Martyn Sommerville (@caddymart) reported

    @VodafoneUK I want to cancel my subscription for your so called Ultra Broadband you recently installed and also come and replace my new equipment with my previous equipment! It's a con and you should be ashamed! My Internet has never been as bad!! #Vodafone #broadband

  • JiggerJay Jamie Harvison (@JiggerJay) reported

    @VodafoneUK any plans to expand 5G to NN8 soon? With the prices you are now charging per month I can't justify staying if the speeds stay this slow, all the other carriers are using 5G now here

  • RWA5H Richard Wash (@RWA5H) reported

    @VodafoneUK So, I called and spoke to a real person. Seems yesterdays chat was to put a plaster on my problem. The “expert” missed that I’ve had a broken (openreach) connection for some time. Tut tut. Engineer booked. Very disappointed. Seems my dongle hasn’t worked either. Have to reset.

  • katiealice_o katie🌻 (@katiealice_o) reported

    Some absolutely shocking service from @VodafoneUK - tried to leave since JANUARY/gain a code to unlock a phone where the contract has now ended. Passed from pillar to post and still paying £70 a month and your ‘care’ team have hung up the call numerous times when we ask why🙄

  • EssexEducator AlexTheHistorian (@EssexEducator) reported

    @VodafoneUK any issues in the SS9 area? Our internet connection has been very poor for the last week and is crashing badly today (during the football as well...) Can we have somewhere near the 500mbps we pay for and not 13.7kbps please? Especially as you've just increased prices!

  • Rohoroha Rosy (@Rohoroha) reported

    @VodafoneUK I was getting calls from your Rotherham number as I’m a current customer but cancelled contract. Can someone call me again so I can discuss offers? Thanks :)

  • igor_lysiuk Igor Lysiuk (@igor_lysiuk) reported

    @Ovacik061 @VodafoneUK Big day today, as I leave Vodafone and will recommend everyone, they treat their customers really bad, looking after only new customers and don’t care about their loyal customer at all, # leavevodafoneuk

  • kasiamikus Katarzyna - Kasia - Kate (@kasiamikus) reported

    @VodafoneUK it’s been four days since we reported the fault with our broadband. Are you ever planning to fix it or should we just continue paying you for nothing?! #vodafoneuk

  • ajfirr Andy (@ajfirr) reported

    @VodafoneUK broadband down in CH45 area? It seems to connect with broadband symbol but then there is no service?

  • gemmlaa Gemma W (@gemmlaa) reported

    16.02 “Hi Vodafone rep. I’m not very happy about the service I’m being provided with. Can I speak to someone?” 16.49 - your issue is regarding poor CS is being escalated to a manager 17.17 - still waiting Top service today @VodafoneUK 🤨