Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG25.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Fleet, Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Andrea
(@nexthopself) reported
from
Shinfield, England
@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK Worst network backed up by the worst customer service.
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
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Varatharajan
(@vvarath) reported
from
Basingstoke, England
Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Events For U - Venue Styling
(@eventsforusuzie) reported
from
Basingstoke, England
I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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Julie Millar 😊🌹🤩🌻🌼
(@JulieMillar) reported
from
Overton, England
@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
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Andrea
(@nexthopself) reported
from
Shinfield, England
More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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Kai
(@kw_kaiwang) reported
from
Basingstoke, England
@VodafoneUK broadband internet is not working since early morning, what is happening....
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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Andrea
(@nexthopself) reported
from
Shinfield, England
36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Andrea
(@nexthopself) reported
from
Shinfield, England
@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kaye
(@Kaye96260483) reported
@VodafoneUK again another failed call back from your directors office this time.......Nick Jeffery as CEO I would be massively concerned about the lack of customer service you team is offering.....thanks for nothing again my reward for being a loyal customer........
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Tom
(@tomcheam) reported
. @VodafoneUK Unfortunately my wife was mis sold an upgrade by one of your agents who said it would solve our broadband issues. We have been trying to cancel the upgrade and on hold for hours over the last week. Our cooling off period ends and we cannot cancel online.
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@NicHughes10 @VodafoneUK Best thing to do with council got to be the worst operator in the United Kingdom the broadband is shocking the customer services shocking nobody's got a clue what they're doing you call up and I tell you the same response over and over you just keep repeating the same process
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Cmdr Logi
(@Cmdr_Logi) reported
I now need a new phone and contract provider. Got s10+ don't want another @SamsungUK no memory card slot no charger, and over 20 years with @VodafoneUK and time to move on.upgrade options are poor even new contracts are poor
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@DrBenJohns @VodafoneUK Worst broadband operator in the uk hands down, months of slow speeds dozens of online chats go through the same scenario the same checks internet speed drops out every 5-minutes he even asked me to unscrew the BT socket I wouldn't recommend Vodafone to anyone awful service
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@chrissmithhf @VodafoneUK Worst broadband operator in the uk hands down, months of slow speeds dozens of online chats go through the same scenario the same checks internet speed drops out every 5-minutes he even asked me to unscrew the BT socket I wouldn't recommend Vodafone to anyone awful service
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lynne robertson
(@lrobertson12) reported
from
Stannington, England
Anyone know how to speak to a real person at @VodafoneUK @VodafoneGroup.? I have a recurring problem with my phone and it’s impossible ti find anyone to talk to.
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@Kimm897 @VodafoneUK @e_emobile I advise going to Trustpolot Resolver Posting your full review there You can go to the board who monitor phone companies citias I think complain to them In fact complain everywhere they hate bad press
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September Star
(@SeptemberStar3) reported
@VodafoneUK Hello, I agree with you. But only applied to sending to my home address as per your previous contact. I've contacted the company and online services but no commercial Sim-Card replacement will be able to reach me. The issue is getting the sim-card replacement out of there to me.
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Oliver Brown
(@OlieBrown) reported
@GoonieGraham @VodafoneUK Ooh, not a bad shout x