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Vodafone outages and service status in Basingstoke, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

The latest reports from users having issues in Basingstoke come from postal codes RG22 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Vodafone outage reports came from the following cities: Basingstoke, Newbury, Tadley, and Wokingham.

CityProblem TypeReport Time
Basingstoke Internet 20 days ago
Newbury Phone 21 days ago
Tadley Internet 23 days ago
Wokingham Phone 1 month ago
Basingstoke Internet 1 month ago
Tadley Internet 1 month ago

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • DamianPDavis
    Damian Davis (@DamianPDavis) reported from Wokingham, England

    @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • RamonHolland
    Ramon Holland (@RamonHolland) reported from Newbury, England

    Day 7 of unstable Internet service over Christmas thanks to @VodafoneUK 2nd in the list of things more stable than @VodafoneUK broadband; 2) Potassium and Sodium sharing a cold bath!! #science #periodictable

  • Biggers1977
    Alexander Bignell (@Biggers1977) reported from Yateley, England

    @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

  • nedajaffa
    Jenny Rasion-Gayn (@nedajaffa) reported from Newbury, England

    Is @VodafoneUK broadband down too?

  • KieranRhys
    Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • alistairt_1970
    Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • Kayleigh_IoT
    kayleigh (@Kayleigh_IoT) reported from Basingstoke, England

    @VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.

  • themunchkinbear
    Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

  • monkchips
    Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • KieranRhys
    Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • Kayleigh_IoT
    kayleigh (@Kayleigh_IoT) reported from Basingstoke, England

    First shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.

  • kw_kaiwang
    Kai (@kw_kaiwang) reported from Basingstoke, England

    @VodafoneUK broadband internet is not working since early morning, what is happening....

  • cobysaur
    Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • Jason_Nash
    Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • envy_academy
    Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • KieranRTP
    🏳️‍🌈Lord K🏳️‍🌈 (@KieranRTP) reported from Whitchurch, England

    If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.

  • JayPittaway
    Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SimplyNG24
    Nitten G (@SimplyNG24) reported

    In the UK, regulators would have had forced @VodafoneUK to immediately issue a refund for lack of service. But here in India, all you have to do is pay a bribe to officials and ministers. They will ignore all the consumer complaints.

  • wynmind
    Susan Williams (@wynmind) reported

    @VodafoneUK don’t use Vodafone broadband the call centre is beyond hopeless, rude, time wasting, they refuse your request and send you on a run around never ever again will I use Vodafone broadband

  • 0xHabibiBrother
    Habibi Brother (@0xHabibiBrother) reported

    @HMRCcustomers Like I said I am not in the country. So I don't know but it's that time of the year so I am pretty sure I have. I have contacted @VodafoneUK to issue me a sim digitally but since I purchased via @currys they are of no help, and I cannot get in contact with Currys.

  • danharvs
    Harvey (@danharvs) reported

    @9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻

  • vngtmy
    my (@vngtmy) reported

    @vodafoneuk I cannot call you, your chatbot cannot solve my issue, but it also can't put me through to an agent or add me to a queue for an agent. do I just die now?

  • BarnseyChr77489
    Chris Barnsey (@BarnseyChr77489) reported

    @VodafoneUK iPhone up Vodafone and spoke to someone from Vodafone and I asked him about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so

  • no_effin_filter
    COYG (@no_effin_filter) reported

    .@VodafoneUK is the worst phone network.

  • robbo__8
    Lee Robinson (@robbo__8) reported

    Why is my signal absolutely terrible nowadays @VodafoneUK? Always shows full with 5g but nothing ever loads. Have to use WiFi all the time.

  • Mafri15
    F2K (@Mafri15) reported

    @VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys

  • Infosanity
    Andrew Waite - BS: @Infosanity.co.uk (@Infosanity) reported

    I’ve been a @VodafoneUK customer for over quarter century. I won’t be as soon as I land back in the UK. 3 plans, all roaming prepped in advance. One roaming failing completely, another charging per day extortion rates despite pass. Support systems either clueless or just broken