Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG25 and RG24.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Wokingham, Fleet and Alton.
| City | Problem Type | Report Time |
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 Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
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| Basingstoke |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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Brent Dearle
(@brentyboy55) reported
from
Newbury, England
Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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Lew.
(@lewgibbsandrews) reported
from
Newbury, England
Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Basingstoke, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Dear @VodafoneUK signal still utter tosh in my post code sort it out soon
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Debarchan Mohanty
(@debarchan08) reported
from
Newbury, England
@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓
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Josh Hensman
(@joshhensman_) reported
from
Basingstoke, England
@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Seaword
(@Michael_Seaword) reported
@GeorgeMonbiot @VodafoneUK I’m afraid communications companies have no idea what customer service means. Sure they’ll send you a pointless questionnaire after so they can state 94% of our customers answered positively… We have found @zeninternet to be an exception and actually talk to you like a human.
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JK Moysmith
(@JkMoysmith) reported
@GeorgeMonbiot @VodafoneUK Had a similar issue here, mother dementia, was sorted after one call.
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Emma Smith
(@emmaroo74) reported
@GeorgeMonbiot @VodafoneUK I have also been through a similar scenario with Vodafone which resulted in my credit rating being affected . They are THE worst company.
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randomlyseenman
(@RandomlySeenMan) reported
@GeorgeMonbiot @VodafoneUK When my dad died he had a contract with orange. I rang them up to cancel it explaining the situation. They said we had to pay the balance. I refused. I went to one of their shops, showed them the death certificate and they cancelled it just like that.
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CP
(@chickenprincess) reported
@DuncanMhor @GeorgeMonbiot @VodafoneUK This happened to me. Cancelled 3 times, paid twice more as thought it was a mistake, then they "couldn't find my account" so we assumed closed. Two years later I went for a mortgage & found I had bad credit history. Took a month to sort out & nearly lost the house we were buying
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JMF
(@blip99) reported
@GeorgeMonbiot @VodafoneUK I had a similar experience. When the debt collection agency rang I told the extremely rude lady demanding money off me to come and get it, but she better bring friends. Plenty of them. They never rang again.
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Melanie Riley
(@BellYard_Mel) reported
@GeorgeMonbiot @VodafoneUK Was early cancellation charge they didn’t invoice for. Now have bad debt for 6 years on my credit. Despite having never defaulted on any payment ever in 20years of property ownership… Couldn’t get anyone to do anything about it @VodafoneUK since have been 4 interest rate rises
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Chris Bellaby
(@Bells1590) reported
@VodafoneUK I'm at the end of my contract period yet to cancel I am required to call up (no website/app function to close my account). I've tried many times and been on hold for several hours. I see from Twitter many people have this issue. This is unacceptable customer service
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Brockstar
(@LloydBrock9) reported
@VodafoneUK @GeorgeMonbiot I had a mobile contract with you once. You are by far THE worst company for customer service. You shouldn’t even be in business. I’d recommend anyone of your victims switch to @tescomobile like I did. Vodafone, joke of a company.
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marina
(@marinajock) reported
@GeorgeMonbiot @VodafoneUK I hadn't spent money on a pay as you go number in a while. They said I had 3 months before they'd cancel my account (I had the number for over 20 years). I intended to use a chargeable service. However, within the month I discovered they'd cancelled the number. Never use again.