Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG25.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 03/02/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Fleet, Thatcham and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomFleet E-mail
United KingdomThatcham Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • PSRK76 Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • debarchan08 Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • monkchips Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • ratboy1980 Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • carenmcgoey14 Caren McGoey (@carenmcgoey14) reported from Whitchurch, England

    @VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • godders45 Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • lewgibbsandrews Lew. (@lewgibbsandrews) reported from Newbury, England

    Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

  • BistuaNuova Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • KierDagnall Kier (@KierDagnall) reported

    @VodafoneUK It’s on there as an issue and has been since Saturday. How do you plan to resolve it? I’ve got three months left with you. Will you let me leave to someone who has signal without paying the early cancellation fee?

  • Will6118 Will Callison (@Will6118) reported

    Oh well, looks like I’ll be leaving @EE when my contract is up, after 15 years + of loyal service and lots of money spent they have just informed me my bill is going up 14.4%… absolutely shocking. Time to shop around @VodafoneUK @O2 any others??

  • kashyapmegha007 মেঘা (Megha) (@kashyapmegha007) reported

    @VodafoneUK @VodafoneGroup should rebrand as VODACON, since they are experts in conning people. Bought service on Jan 12, was told it will get activated by 1 Feb, was lied and manipulated by CSE, service got activated this morning and now their CSE tells me I will be overcharged

  • Deano4069 Dean (@Deano4069) reported

    @VodafoneUK I’m a customer of 18 years and I will looking to upgrade and I have seen offers and just seen they same offers everyone gets no loyalty shown back

  • Libran_Phoenix Just Me (@Libran_Phoenix) reported

    @VodafoneUK Been having issues for three days now, can’t use phone unless connected to wifi. Spoke to someone who said it’s to do with masts, how long will this take as it’s dangerous for anyone to not have phone access.

  • DeCommisshed Mick Matthews (@DeCommisshed) reported

    So @VodafoneUK @VodafoneGroup ignoring customers stranded without a network whilst in the British Virgin Islands - no response to fix this to date!

  • SteveEaton3 Steve Eaton (@SteveEaton3) reported

    Just had a call from @VodafoneUK thanking me for being a loyal customer (>20 years baby) and offering me a much cheaper bill. Good times. Transpired the caller didn't know my name, address, or bank details. All of which Vodafone have had for 2 decades. Nice try, 0151 453 06 08.

  • kashyapmegha007 মেঘা (Megha) (@kashyapmegha007) reported

    @VodafoneUK check dm, sent you the draft complaint I am writing to submit to @CISASUK after 8 weeks

  • MarcoTruesilver Christopher Cook (@MarcoTruesilver) reported

    @VodafoneUK Hit and miss, I tried different browsers and apps. Many are slow to respond and eventually disconnect. I've been travelling and now in a major city (5G connection) so I do not believe it is a regional issue. Cleared cache. Restarted phone. Issues persistent.

  • AmandaCurtisWil Amanda Curtis-Wilson (@AmandaCurtisWil) reported

    After a 20 min wait, just had a long virtual chat with a @VodafoneUK helpline person. He cut the chat! No email record of conversation. No solution. Nothing. Unbelievable!