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Vodafone Outage Report in Basingstoke, Hampshire, England

Why is my Vodafone service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG24 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Basingstoke, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Fleet, and Thatcham.

CityProblem TypeReport Time
Wokingham Phone 11 days ago
Basingstoke Internet 12 days ago
Tadley Internet 15 days ago
Basingstoke Phone 27 days ago
Basingstoke Phone 1 month ago
Fleet E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • JayPittaway
    Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

  • NirajBais007
    Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • KieranRhys
    Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • NirajBais007
    Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • envy_academy
    Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • joshhensman_
    Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • ratboy1980
    Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • JHG1973
    JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • JHG1973
    JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • ben3003
    Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • cobysaur
    Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • debarchan08
    Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • KieranRhys
    Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • brentyboy55
    Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • clairevincent
    Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • BistuaNuova
    Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • naomimainland
    naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • ellieebrown_x
    . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • fiddler_mike
    mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • OrangeRanger83
    Samuel G (@OrangeRanger83) reported

    @vodafoneuk have been responsible for the worst broadband and customer service I have ever experienced! Are you aware Vodafone what sort of office is running your broadband customer service?

  • Carlos77126526
    Carl(os) (@Carlos77126526) reported

    @VodafoneUK Been a customer with you for years. Just changed my phone number with you and got charged £25 to do it. Pathetic.

  • simmythegreat
    Simone Fitzgerald (@simmythegreat) reported

    @VodafoneUK Actually, it is slow again - some days such as right now, it’s 5mb download speed and other times it’s better. So I don’t know what to do really, is there maintenance happening?

  • thatboied
    Ed Ayling (@thatboied) reported

    .@VodafoneUK just spent over two hours on your pathetic chat service with zero help. Complete and utter waste of time. Slow replies, zero knowledge, broken English and deliberately breaking the law trying to make it extremely difficult to access my account. Seriously disgraceful.

  • martythemini
    Reen (@martythemini) reported

    @VodafoneUK If you read the msg, it does not ask for last two digits but for my sort code and account number. Also, connections do not mean contracts. You need to change your narrative. As a new customer, this was not a great customer service experience

  • Abhishe65030517
    Abhishek Thakur (@Abhishe65030517) reported

    @VodafoneUK @VodafoneIT So here is vodafone who makes customer fool n loots money from their postpaid customer.. Wahh!! Well done

  • andy_orm
    Grumpy (@andy_orm) reported

    @VodafoneUK communication from your "customer services team " regarding a delivery via dpd is appalling

  • amy_lakee
    Amy (@amy_lakee) reported

    @VodafoneUK Is your live chat down? As I really need to speak with someone!

  • Totallyclumsy
    Chloe (@Totallyclumsy) reported

    @VodafoneUK I can't change my password to log into my account due to an internal server error. Please help. Thanks.

  • ShaunMa69762058
    Shaun Maxwell (@ShaunMa69762058) reported

    @VodafoneUK vodafone down in glasgow East end G33