Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Hook, Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Total Blackout | |
| Hook |
Phone | |
| Tadley |
Internet | |
| Basingstoke |
Phone | |
| Alton |
Internet | |
| Wokingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Nor Ootcause
(@monkchips) reported
from
Newbury, England
@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Andrea
(@nexthopself) reported
from
Shinfield, England
@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
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Andrea
(@nexthopself) reported
from
Shinfield, England
36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Varatharajan
(@vvarath) reported
from
Basingstoke, England
Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Andrea
(@nexthopself) reported
from
Shinfield, England
@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK Worst network backed up by the worst customer service.
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Andrea
(@nexthopself) reported
from
Shinfield, England
More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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Events For U - Venue Styling
(@eventsforusuzie) reported
from
Basingstoke, England
I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Abi
(@rahuqrafcmiba) reported
@VodafoneUK Hey! New customer, had an email to say my number has been ported over but no QR email to active esim yet. Have sent a DM as no response on live chat
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Dr Alvin Chan
(@a1vin) reported
@VodafoneUK I would love to connect but after ordering Broadband on 24 Sept, 2 months later still waiting for installation. I get given engineer appointments with no one turning up. Shocking customer service.
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#NotInMyName 🐟💃🐈😷❄️
(@HelenMaryPike) reported
@SlipperyJim65 @VodafoneUK Yep, that's about the size of it. May as well flush money down the loo.
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Helen
(@Souna_65) reported
@DavidDavisMP @VodafoneUK Suck it up Dave, no one cares and anyway no phone is better than a bad phone surely?
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么mr tíwαrí®🌠
(@AviraL_FlankeR) reported
@VodafoneUK You should sell your Indian Company and focus on other countries becoz @reliancejio has destroyed your market. If u have something in India that's bad network only😑😡
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Céline Lawrence
(@rowingtonorwich) reported
@DavidDavisMP @VodafoneUK Just threaten to walk away. You hold all the cards. No (phone) deal is better than a bad (phone) deal ... don’t they know who they’re negotiating with?!!!
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Liv Johnson
(@livvy_johnson) reported
@stevewjohnson61 @VodafoneUK Nearly 2 weeks later and issue still not resolved #fedup @VodafoneUK awful service!!
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Jeremy Marchant
(@jeremymarchant) reported
@DavidDavisMP @VodafoneUK The purpose of customer call centres is not to help customers (if that happens, it is entirely a by-product). The purpose of customer call centres is to keep riffraff like you and me off the backs of the managers. Try asking to speak to a manager and see how far you get.
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vic
(@killerjoe07) reported
@VodafoneUK The worse customer service I have encountered, no customer service with an automated response or speaking to someone in Israel when I'm in the UK! 45mins on hold #nocustomerloyalty!
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Lauren AlderⓋ
(@LaurenAlder) reported
@DavidDavisMP @VodafoneUK That's the whole point of the 'efficiency' delivered by the deregulated market, isn't it? Costs (including time) are transferred to the customer. Profits are transferred to the company