Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG25.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 02/25/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Thatcham and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomThatcham Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • vvarath Varatharajan (@vvarath) reported from Basingstoke, England

    Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • JulieMillar Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported from Overton, England

    @VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BehaviouralC Behavioural Conflict (@BehaviouralC) reported

    3 hours on phone to @VodafoneUK to resolve a problem. 3 hrs … and then they cut me off. What an utterly horrid company to deal with ST

  • AlexAppo Alexandra Appleton (@AlexAppo) reported

    I do not appreciate being threatened with a default on my credit rating. After a quick search, I have seen several other former customers annoyed about the same issue. Please resolve @VodafoneUK

  • Nukebox_Harris TTV nukeboxharris (@Nukebox_Harris) reported

    @VodafoneUK your service is awful mate.

  • Weezie1611 Louise Hickey (@Weezie1611) reported

    @VodafoneUK my mum has tried 3 times today to ring & speak to a sales advisor about upgrading from a sim-only contract to a monthly iphone deal, & every time she’s rung, she’s been waiting over an hour in a queue & no answer. Where is the customer service? Disappointed customer👎

  • RamsdenPaula Paula Ramsden (@RamsdenPaula) reported

    @VodafoneUK 3 nights in a row i have waited for over an hour for somebody to answer your customer service number...and your live chat is awful! Either answer or i will end my contract and go elsewhere for a new phone!

  • mrchrisfloyd chris floyd (@mrchrisfloyd) reported

    @amyhart1707 @VodafoneUK Contact Apple with serial number or even Vodafone and they’ll be able to lock it. Tracking it is down to you on Find My app on your iPhone, Amy x

  • sttiling steven thompson (@sttiling) reported

    @VodafoneUK Spoke to a woman last night that said she was going to re-order it, only to be told now that she hasn’t….!!!!! I need a number to contact someone about this, not a call centre. Been a long time loyal customer, getting beyond a joke now 😡

  • oRezdd Rezd (@oRezdd) reported

    @VodafoneUK Thank you for the help! Changed my plan over on the website :) I doubt it but, is there any way to get any money back since my plan ended so long ago without me knowing i had to change it manually? I was paying £45 more than I'm going to be. Thanks for the help!

  • rob_allen100 Rob Allen 💙 (@rob_allen100) reported

    @VodafoneUK 2 hours queueing to get through to you tonight. I get everyone has staffing issues but that is ridiculous. You sent me a sim with no details of the number-no information on my account page of the new plan, and the sim does not connect. Pls advise how this gets fixed

  • wellsyboy david wells (@wellsyboy) reported

    @VodafoneUK cannot connect internet on my phone at home any issues with Vodafone preventing this?