Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG25.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Varatharajan
(@vvarath) reported
from
Basingstoke, England
Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Andrea
(@nexthopself) reported
from
Shinfield, England
@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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Andrea
(@nexthopself) reported
from
Shinfield, England
@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
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Andrea
(@nexthopself) reported
from
Shinfield, England
36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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Events For U - Venue Styling
(@eventsforusuzie) reported
from
Basingstoke, England
I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Andrea
(@nexthopself) reported
from
Shinfield, England
More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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Julie Millar 😊🌹🤩🌻🌼
(@JulieMillar) reported
from
Overton, England
@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK Worst network backed up by the worst customer service.
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Behavioural Conflict
(@BehaviouralC) reported
3 hours on phone to @VodafoneUK to resolve a problem. 3 hrs … and then they cut me off. What an utterly horrid company to deal with ST
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Alexandra Appleton
(@AlexAppo) reported
I do not appreciate being threatened with a default on my credit rating. After a quick search, I have seen several other former customers annoyed about the same issue. Please resolve @VodafoneUK
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TTV nukeboxharris
(@Nukebox_Harris) reported
@VodafoneUK your service is awful mate.
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Louise Hickey
(@Weezie1611) reported
@VodafoneUK my mum has tried 3 times today to ring & speak to a sales advisor about upgrading from a sim-only contract to a monthly iphone deal, & every time she’s rung, she’s been waiting over an hour in a queue & no answer. Where is the customer service? Disappointed customer👎
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Paula Ramsden
(@RamsdenPaula) reported
@VodafoneUK 3 nights in a row i have waited for over an hour for somebody to answer your customer service number...and your live chat is awful! Either answer or i will end my contract and go elsewhere for a new phone!
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chris floyd
(@mrchrisfloyd) reported
@amyhart1707 @VodafoneUK Contact Apple with serial number or even Vodafone and they’ll be able to lock it. Tracking it is down to you on Find My app on your iPhone, Amy x
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steven thompson
(@sttiling) reported
@VodafoneUK Spoke to a woman last night that said she was going to re-order it, only to be told now that she hasn’t….!!!!! I need a number to contact someone about this, not a call centre. Been a long time loyal customer, getting beyond a joke now 😡
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Rezd
(@oRezdd) reported
@VodafoneUK Thank you for the help! Changed my plan over on the website :) I doubt it but, is there any way to get any money back since my plan ended so long ago without me knowing i had to change it manually? I was paying £45 more than I'm going to be. Thanks for the help!
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Rob Allen 💙
(@rob_allen100) reported
@VodafoneUK 2 hours queueing to get through to you tonight. I get everyone has staffing issues but that is ridiculous. You sent me a sim with no details of the number-no information on my account page of the new plan, and the sim does not connect. Pls advise how this gets fixed
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david wells
(@wellsyboy) reported
@VodafoneUK cannot connect internet on my phone at home any issues with Vodafone preventing this?