Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 11/21/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Tadley, Basingstoke, Alton and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomTadley Internet
United KingdomBasingstoke Phone
United KingdomAlton Internet
United KingdomWokingham Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • envy_academy Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • debarchan08 Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • BistuaNuova Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • ratboy1980 Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • danieljnewman Dan Newman (@danieljnewman) reported

    @VodafoneUK @mgrenrat Is this same issue also affecting the Colchester area? No broadband today.

  • mrkenvin Kenny Ranks (@mrkenvin) reported

    Swear to god @VodafoneUK have the worst customer service ever. Do not purchase anything from them all they want is to take your money as soon as you have a problem they don’t want to here you

  • RoryG7 Rory (@RoryG7) reported

    Is it just me or have @VodafoneUK gone awful with their reception in the last few months? Due to upgrade and I’m wondering wether to move or not. Always rated them for signal before but lately they’ve gone shite.

  • woody279279 Kris Wood (@woody279279) reported

    Shock. Horror. My @VodafoneUK broadband has been down again all day! 5 times in 5 months, at least you’re consistent if anything!

  • in_bens In ben’s head (@in_bens) reported

    Seriously, @VodafoneUK - ANOTHER complete home broadband outage?! This is the 3rd time I’ve been w/o in just a few months. Had to cancel an online session with a client because of the failings of your service. I am beyond dissatisfied.

  • cjsharman18 CJ Sharman (@cjsharman18) reported

    @MisterMattLaw @VodafoneUK Two hours? Strap in, I’m in Kesgrave and mines been down for at least 10 hours. It’ll be interesting to see what Vodafone tell you, if anything, as the very few updates given are woefully inconsistent.

  • ania_wasilewska Anna Golis (@ania_wasilewska) reported

    @VodafoneUK seriously!! J@would expect a bit more updates on a such huge issue. I WFH and had to quickly purchase additional data to be able to work! Any ETA when this is going to be resolved in Colchester?

  • aparkinson65 @aparkinson65 (@aparkinson65) reported

    @VodafoneUK got VF broadband. Router keeps restarting almost every 10 minutes and Wi-fi as bad as my dads @virginmedia Wi-fi signal. CS team not great and can’t sort as my Wi-fi keeps dropping out when I’m online to them.

  • RealAleDave Real Ale Dave (@RealAleDave) reported

    @VodafoneUK what’s the update on the broadband outage in East of England?

  • shaunsears67 Shaun Sears (@shaunsears67) reported

    @VodafoneUK okay I see leaving a message here is about as useful as calling your customer service. I just don't understand how you can not just give me a straight answer. I left a message just as requested and no reply. Well done. I am increasingly frustrated, and stressed