Vodafone Outage Report in Basingstoke, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Basingstoke come from postal codes RG21.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Wi-fi (14%)
-
Phone (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Tadley, Basingstoke, Alton and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Basingstoke |
Phone | |
| Alton |
Internet | |
| Wokingham |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
-
🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
-
.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
-
mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
-
Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
-
Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
-
Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
-
Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
-
Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
-
Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
-
Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
-
Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
-
🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
-
Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
-
zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
-
zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
-
Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
-
Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
-
Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
-
Claire Vincent
(@clairevincent) reported
from
Thatcham, England
@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom Anderson
(@Tom_26490) reported
@VodafoneUK unbelievably poor customer service, years of my custom to receive shambolic customer service. Never again!
-
danny bonwick
(@bods1981) reported
@raymond_sorare @VodafoneUK Raymond be careful mate ever since my complaint was escalated my reception has been shocking, it shows full signal but fails to connect or videos stop playing.
-
Danny Field
(@dannyfield) reported
Bought one month contract for mobile wifi off of @VodafoneUK, stated as a 30 day contract. Yet we’re being charged two months later? Vodafone selling you A, B and C on the main advertisement and then hiding D, E and F well down in the small print so they take more money from you
-
Danny Field
(@dannyfield) reported
@VodafoneUK you hide the terms and conditions until after a credit check and then when you select plan details/what you need to know it just tells you it’s a 30 day contract, no hidden costs about having to cancel your product in advance?
-
midsussexcarsales
(@cars4salesussex) reported
@tom550993 @VodafoneUK seems to be a thing with all large companies at the moment service is horrendous, they don’t care about their customers at all. @Georgeatasda
-
Fraser Reading
(@salopfr) reported
@VodafoneUK easily the worst company I have ever dealt with
-
James Barley (he/him)
(@iamjamesbarley) reported
Ongoing issues with @VodafoneUK Broadband - level of customer service is SHOCKING!! They're saying I have to use hotspot until Wednesday - THAT'S NOT A SOLUTION!!
-
William Poel
(@wpoel) reported
@VodafoneUK How about you use the £20 that you obtained by deception when I wasted it on a pay-as-you-go SIM that I'm never going to get refunded? How much more money have obtained under false pretences that you can use?
-
Colt1954
(@Colt1954) reported
@gardensinboots @VodafoneUK But can we get a handle on the problem too, it's so on the rise.
-
Tatum
(@Tatum81993230) reported
@ViCustomerCare @VodafoneUK @VodafoneGroup got a call but VI disconnected the call without giving resolution say we cannot give resolution