Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Hook, Tadley, Basingstoke, Alton and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Hook |
Phone | |
| Tadley |
Internet | |
| Basingstoke |
Phone | |
| Alton |
Internet | |
| Wokingham |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Andrea
(@nexthopself) reported
from
Shinfield, England
@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Andrea
(@nexthopself) reported
from
Shinfield, England
More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail
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Kai
(@kw_kaiwang) reported
from
Basingstoke, England
@VodafoneUK broadband internet is not working since early morning, what is happening....
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.
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paul alexander
(@paulale01206488) reported
from
Tadley, England
@VodafoneUK Can you sort the signal out got better one in lanzarote
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Brent Davis
(@ukbkd) reported
from
Four Marks, England
@VodafoneUK Worst network backed up by the worst customer service.
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Varatharajan
(@vvarath) reported
from
Basingstoke, England
Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK
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Andrea
(@nexthopself) reported
from
Shinfield, England
@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬
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Andrea
(@nexthopself) reported
from
Shinfield, England
36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail
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Julie Millar 😊🌹🤩🌻🌼
(@JulieMillar) reported
from
Overton, England
@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
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Alistair Taylor
(@alistairt_1970) reported
from
Basingstoke, England
Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.
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Events For U - Venue Styling
(@eventsforusuzie) reported
from
Basingstoke, England
I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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JillyMix
(@JillyMix) reported
Shame on @VodafoneUK for not helping an 85 year old lady to cancel her contract because she can't remember her security details. She dropped her phone down the loo early this year and has clearly not been using it. We cancelled the direct debit as we were unable to get in touch
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JillyMix
(@JillyMix) reported
@VodafoneUK is asking an 85 year old to reset her account details online. What part of she doesn't remember her passwords / security questions do you not understand. Look at her account. She hasn't had any activity for most of this year COS THE PHONE IS BROKEN
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JillyMix
(@JillyMix) reported
@VodafoneUK He Raz. She is 85 so no, it doesn't help.
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Me & TobyToo 🐶
(@PJM19631) reported
@VodafoneUK There would be no point. I will have to call your team again tomorrow once I spoken to City Fibre. Let's see how that goes because, you know, I only have to work too. Can't see how you'll be able to help tonight if your phone team couldn't in 1.5hrs this afternoon
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Sheila M 🇬🇧🇪🇺
(@millar_sheila) reported
@VodafoneUK Disappointed with your decision to reimplement roaming charges, I have never been with another provider but that may well have to change now.
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Steve Pouncey
(@Steveo67) reported
@VodafoneUK I dont think you AI botis very clever ... ut wants to text me a 4 digit code but my phone is not working so i cant #A1Fail
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Kaila Bloomfield
(@Dyn365Princess) reported
@Femi_Sorry "And the reality is that including roaming - a service that costs us money to provide - in every plan means more than half of our customers are paying for something that they don't use. @VodafoneUK I look forward to you reducing the cost of all your phone plans
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StoneinOxneyCricketClub
(@stoneinoxneycc) reported
@robwatsham @VodafoneUK Try EE Rob, signal everywhere.
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Kevin
(@nevermind1888) reported
Vodaphone customer service shocking, apparently my 14 year old daughter has used 48.6gb of data in 6 days, barely left the house and we have WiFi, call handler hung up on her, guess who we will be cancelling next month! @VodafoneUK @VodafoneGroup
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🇪🇺 Ilona K
(@IlonaMwr) reported
@VodafoneUK I've switched to Three .best deal Voda could do was a contract for £80 p.m but if I was a new customer it would be £45 with unlimited data.