Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 11/29/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Hook, Tadley, Basingstoke, Alton and Wokingham.

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City Problem Type Report Time
United KingdomHook Phone
United KingdomTadley Internet
United KingdomBasingstoke Phone
United KingdomAlton Internet
United KingdomWokingham Internet
United KingdomBasingstoke Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • lewgibbsandrews Lew. (@lewgibbsandrews) reported from Newbury, England

    Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

  • debarchan08 Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • monkchips Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • godders45 Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • PSRK76 Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

  • ratboy1980 Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • carenmcgoey14 Caren McGoey (@carenmcgoey14) reported from Whitchurch, England

    @VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

  • BistuaNuova Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dazzling_jules Dazzling Jules 🐝 (@dazzling_jules) reported

    @VodafoneUK Honestly @VodafoneUK is the worst of all broadband I have ever have, so slow, constantly cutting out. I've been away and unable to connect to my house to check on my cat, thanks for nothing!

  • marmite1803 Simon Richardson (@marmite1803) reported

    @VodafoneUK Still investigating @VodafoneUK? This is a joke back up dongle not working either, so the service you sold my is a fraud

  • ANTI_W0K3 Lee Stewart (@ANTI_W0K3) reported

    @VodafoneUK How long do we have to wait and why does the app lie to us and say there's no issues .

  • _xXJust_MeXx_ Kimbolina 🩸🧚🏼‍♀️🐭 (@_xXJust_MeXx_) reported

    @VodafoneUK I can't wait for this contract to run out then I'm going back to sky. The service is unbelievably poor. I'd advise others to do the same. I'd rather pay extra and get a service rather than pay less for a rubbish service 😡

  • jamesriordan70 James Riordan 💜 (@jamesriordan70) reported

    @VodafoneUK I’ve been trying to call you all morning & get on your chat & nothing. No internet all morning isn’t ideal when you have a ton of work to do at home. I also have the worst reception without Wi-Fi so can’t even use my Hotspot. It’s not good enough.

  • ANTI_W0K3 Lee Stewart (@ANTI_W0K3) reported

    @VodafoneUK Why does your app lie to us on the coverage checker and tell me there no issues and my wifi is running at full speed ....not running at all .

  • johnnyoddjobs Johnny Odd Jobs (@johnnyoddjobs) reported

    @VodafoneUK And here we have yet another poor ISP. It appears pretty much everything is broke and they insist on providing useless information and updates. From Sky to Vodafone. Frying pan into the fire springs to mind!

  • DG_Audi David Gibson (@DG_Audi) reported

    @VodafoneUK what's the chance Vodafhone have been doing a wee sneaky software update over the Bank Holiday weekend which has now broken the Broadband service? Wonder if support is offshore??

  • gordianparadigm gordianparadigm@gmail.com (@gordianparadigm) reported

    @VodafoneUK Still down in Stratford-upon-Avon.

  • The_Big_Egg Scotty Emery (@The_Big_Egg) reported

    @VodafoneUK Internet been down all day so far here, pay for the 4g dongle to cover for this eventuality and that’s doing nothing either!!