Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG21.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 11/26/2025 17:15

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Hook, Tadley, Basingstoke, Alton and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHook Phone
United KingdomTadley Internet
United KingdomBasingstoke Phone
United KingdomAlton Internet
United KingdomWokingham Internet
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • JulieMillar Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported from Overton, England

    @VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

  • vvarath Varatharajan (@vvarath) reported from Basingstoke, England

    Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • kw_kaiwang Kai (@kw_kaiwang) reported from Basingstoke, England

    @VodafoneUK broadband internet is not working since early morning, what is happening....

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Kam_EM7 Puzzled? (@Kam_EM7) reported

    @VodafoneUK Before anyone signs up to Vodafone, I'd advise you to read their customer service reviews on the main Review sites. When everything is working its great, but should any issues arise, e.g. faulty cell tower, their CS will tell you any bs to get you off the phone.

  • DeviousPL PL84 (@DeviousPL) reported

    @VodafoneUK I don’t like you auto opting-in customers when we say we don’t want it on our account just because your salespeople think they can slip it in without anyone noticing for profit - it’s fraudulent misselling. It also blocks things it shouldn’t, it’s terrible.

  • Hazel_Ell Hazel (@Hazel_Ell) reported

    @Syntosys @VodafoneUK 3 hours I was on with this online “help” today - they can’t even be arsed to message back when you complain.

  • rheannymac Rheann MacLaren (@rheannymac) reported

    @VodafoneUK how can I find out how much I'll need to pay to terminate my contract early?

  • Beth71906798 Beth (@Beth71906798) reported

    @VodafoneUK I’m in central london, my phone says I have full signal & 5G. So why do my calls keep failing & why doesn’t the internet work? Awful service!

  • r_lidx Lx (@r_lidx) reported

    @VodafoneUK It is now day 5 with no network or 4G and you chooses to ignore my last reply tweet! How long is this going on for? Surely I am not paying my phone line to have it constantly out of service! DO BETTER AND QUICKER

  • Kam_EM7 Puzzled? (@Kam_EM7) reported

    @aymanthefirst @VodafoneUK This is the type of contempt you get from the call centre staff. By a long distance, the worst customer service I've had from any company. No one wants to take ownership of the problem, not even a manager, but happy to take £££ p/mth. They're just appalling.

  • CrystalPippa Crystal Pippa (@CrystalPippa) reported

    @VodafoneUK I want to cancel my recent broadband order. Waiting on phone 40 minutes now. Webchat couldn't help either. How can I contact someone?

  • gayboy1060 Alex Smith (@gayboy1060) reported

    @VodafoneUK i need some help with a order

  • Ste_buckley84 Ste Buckley (@Ste_buckley84) reported

    @VodafoneUK I have been a customer for 13 years and the service I am receiving after leaving is so so poor! I have followed your request and have been waiting 24 hours for someone to respond via DM. I can't see a timeframe mentioned anywhere so yet again I am left completely in the dark!!