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Vodafone Outage Report in Basingstoke, Hampshire, England

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG21 , RG22 and RG24 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Basingstoke, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Fleet, and Thatcham.

CityProblem TypeReport Time
Wokingham Phone 2 days ago
Basingstoke Internet 4 days ago
Tadley Internet 7 days ago
Basingstoke Phone 18 days ago
Basingstoke Phone 26 days ago
Fleet E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • KieranRhys
    Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • ellieebrown_x
    . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • JoshuaSalesIX
    Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • NirajBais007
    Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • joshhensman_
    Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • JHG1973
    JAMES 😇 (@JHG1973) reported from Four Marks, England

    Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

  • JHG1973
    JAMES 😇 (@JHG1973) reported from Four Marks, England

    Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

  • fiddler_mike
    mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • clairevincent
    Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • ratboy1980
    Martyn rackley (@ratboy1980) reported from Wokingham, England

    Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

  • brentyboy55
    Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • ben3003
    Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • debarchan08
    Debarchan Mohanty (@debarchan08) reported from Newbury, England

    @offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

  • cobysaur
    Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • naomimainland
    naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • BistuaNuova
    Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • KieranRhys
    Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • envy_academy
    Envy Academy (@envy_academy) reported from Four Marks, England

    @VodafoneUK why has the management turned off my sure signal again!!😤

  • NirajBais007
    Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • susieburgie
    suz 🏹 (@susieburgie) reported

    so unimpressed with @VodafoneUK today, customer service is awful & they have been over charging me for months under a contract that they confirmed to be terminated in january- absolute joke.. & when I try to talk to their team they keep disconnecting me!! @VodafoneGroup fix it!!

  • akagiggsy
    AKAGIGGSY💙⚪️💛 (@akagiggsy) reported

    How do I cancel a failing @VodafoneUK broadband account? Had post office for 2yrs no problem, Vodafone for 4 months and repeatedly drops connection, I can’t sit in a chat room every fortnight trying to sort it. 😡“How many sockets does your phone line have..” same chat no results

  • TomlolK
    Tom Hine (@TomlolK) reported

    @VodafoneUK crap customer service.... Who do we contact to speak to human rather than robot

  • Enggitter
    Enggitter (@Enggitter) reported

    @VodafoneUK Problem was resolved this morning. It’s a problem when one can’t connect with anyone: service phone was closed & your homepage looked as if Vodafone was down. Outage often happens for 5-15 min during the night. But last night was min. 1.5 hours before we went to bed.

  • langan_ste
    Ste Langan (@langan_ste) reported

    @VodafoneUK Like I've said I don't want to be on a contract. You are trying to charge me 40 pounds not to be in a contract. So you are basically trying to charge me 40 per month to provide me no service. Rip off merchants

  • SLReferee
    Sunday League Referee (@SLReferee) reported

    @VodafoneUK Thank you but there’s nothing more you can do. The fault is with @OpenreachHelp to fix. We have an open case with them through the 2nd line technical team at Vodafone. We’ve been told it can take up to 72 hours to fix the problem but it’s been 2 weeks. Not good enough! 😡

  • MaxCole62592250
    Max Cole (@MaxCole62592250) reported

    @VodafoneUK My mom has been trying to get a pack number or something for the past 4 hours and has been in contact with support for the past 5 hours, she is a full grown women in tears stressed as she is trying to run a small business with no phone..the stuff I’m reading is absurd

  • Daniel47408850
    Daniel (@Daniel47408850) reported

    @VodafoneUK Highly disgusted with vodafone! My 84 year old aunt was approached via telephone about her broadband ! The telesaleswoman was rude and had no patience for my aunt and started shouting for no reason whatsoever at my aunt! Apparently customers cannot shout back !!!😡😡

  • VishalM20210979
    Vishal Mishra (@VishalM20210979) reported

    @VodafoneUK @VodafoneGroup @a_rambling_man Village_Beshupur Purehanda Shri nagar Babaganj pincode_271603 District_Gonda Utterpradesh India Tower incharge_Dinesh singh You can check all Vodafone customer no. In this circle(Everyone wants better network but we have not.near about 100people port their sim in jio)

  • rajguru16
    rajguru (@rajguru16) reported

    @VodafoneUK How do I make a complaint...! The signal in the se7 7ax / se3 7du area is down and has been for 10days. Pls can u escalate to the London area manager. This needs to be looked at urgently. Pls STOP repeating yourself and act