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Vodafone Outage Report in Basingstoke, Hampshire, England

Why is my Vodafone service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG24 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Basingstoke, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Fleet, and Thatcham.

CityProblem TypeReport Time
Wokingham Phone 9 days ago
Basingstoke Internet 11 days ago
Tadley Internet 14 days ago
Basingstoke Phone 25 days ago
Basingstoke Phone 1 month ago
Fleet E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • bensmithuk
    Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • JayPittaway
    Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

  • ukbkd
    Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • godders45
    Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • alistairt_1970
    Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • PSRK76
    Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

  • tonyhartphoto
    Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • carenmcgoey14
    Caren McGoey (@carenmcgoey14) reported from Whitchurch, England

    @VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

  • tonyhartphoto
    Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • toekneeheart
    Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • monkchips
    Nor Ootcause (@monkchips) reported from Newbury, England

    @VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

  • eventsforusuzie
    Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • alistairt_1970
    Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • JayPittaway
    Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • BistuaNuova
    Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Basingstoke, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

  • ukbkd
    Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • Jason_Nash
    Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • lewgibbsandrews
    Lew. (@lewgibbsandrews) reported from Newbury, England

    Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • cwatso14
    chris (@cwatso14) reported

    When @VodafoneUK don't deliver thier service the customer still pays 🤔

  • VictorSponge1
    Victor Sponge (@VictorSponge1) reported

    It is so so difficult to stay polite to @VodafoneUK when the service is so bad. Same conversation with 5 people for the last 4 or 5 days. Let's hope the new router solves at least one of the issues

  • WolfmannotJack
    Dr. W. Meier-Augenstein, FRSC (@WolfmannotJack) reported

    @VodafoneUK Signal from your Netherton transmitter is gone. Just DMed you with details. Really odd given Storm Arwen didn’t cause the signal to disappear; signal strength dropped occasionally and sometimes it wasn’t not 4G but we had a signal. No idea why it should be gone today

  • doug_doughogg
    doug hogg (@doug_doughogg) reported

    @VodafoneUK @romankemp I really suggest that someone from head of customer relations get in touch with me sharpish. You really do not want me to make publishing my problems on Twitter and to help decimate your public profile, because believe me I can make this my specialist interest.

  • PaigeCanham
    Paige Canham (@PaigeCanham) reported from Leeds, England

    Think the only good thing about #Vodafoneuk customer service is there hold music 🙄

  • lionessdumpling
    aj (@lionessdumpling) reported

    @VodafoneUK hi Vodafone could you please tell me how I’ve used ALL my data (5gb) in 2 days!?? When I never use more than 1!?? Tried your robot and ‘he’s’ no help!

  • gulam_h
    Gulam Hussain (@gulam_h) reported

    @VodafoneUK Experiencing a 4130 error on MyVodafone app. Preventing me from signing in. Thinking this may be down to the fact that I left for a few days and then returned.

  • haymark
    hayley moran💚 (@haymark) reported

    @VodafoneUK very me not working on app. Never had this problem before.

  • _beckyoconnell
    Becky 🧚🏻‍♀️ (@_beckyoconnell) reported

    @stellaciderlady @VodafoneUK That is so bad!! I was going to take out a new phone with them 😫 @VodafoneUK

  • bee89172101
    bee (@bee89172101) reported

    @VodafoneUK @romankemp your customer service is shocking and unhelpful its nearly 3 weeks still no iphone 13 pro maxs im seriously considered leaving this network