Vodafone Outage Report in Basingstoke, Hampshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Thatcham, Wokingham and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Phone | |
| Wokingham |
Internet | |
| Newbury |
Internet | |
| Wokingham |
Internet | |
| Newbury |
Internet | |
| Newbury |
Phone |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Jamie
(@jamieself91) reported
from
Basingstoke, England
@VodafoneUK has to be the worst company in the world to get through to. Just keep palming you off to online bullshit
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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RackAttack
(@MikeRacksSweaty) reported
from
Newbury, England
@VodafoneUK I told him. Be he insisted he had to keep asking more and more questions, while I repeated I just want this.. And this is bc ur website checkout, and TOBi were not working properly... I couldn't make it any clearer to the guy how painful ur process was, but it continued
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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Ramon Holland
(@RamonHolland) reported
from
Newbury, England
Day 7 of unstable Internet service over Christmas thanks to @VodafoneUK 2nd in the list of things more stable than @VodafoneUK broadband; 2) Potassium and Sodium sharing a cold bath!! #science #periodictable
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
First shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Deano
(@9RedDevil3) reported
@Jhow_kira @VodafoneUK @Google I knew about them switching to Google but as you can see by my picture, the features are no longer available and I'm unable to send pics or videos through the app unless I want to get charged per picture message by the Network provider. So the Jibe Cloud mustn't be active yet.
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BearBoo 🖤
(@TheBearBoo) reported
Just giving everyone the heads up. Due to @VodafoneUK & their disgrace of customer service & number porting. I won't be in anyone's streams due to me being logged out of my Twitch account & unable to receive texts to get back in. 13 days without a phone number.
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John 🏒
(@Ladlemeister) reported
@RichHickman @VodafoneUK Complete nonsense answer 'all handsets have different features' when the handset supports it, and the network does, it's just someone somewhere hasn't pressed a button
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sAx247
(@sAx247) reported
@VodafoneUK If your Network is experiencing serious reception problems because of the planned 4G/5G switch over, is it not imperative to inform your customers?
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Kenneth
(@Kenneth_Iain) reported
@TheBearBoo @VodafoneUK I'm sorry Burr! I'm not gonna lie: yours is added to the long list of Vodafone complaints I've heard over the years. I'm sorry it's having such a horrible impact though! Hope you're able to resolve the issue soon 😥 Probably a dumb question, but do you not use Authy for 2FA?
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F15er
(@F15er) reported
@VodafoneUK is asking for a complaint to be raised against @CityFibre with the ombudsman. Day 24 & still no internet. @VodafoneUK is even incapable of providing a temp dongle, order automatically cancelled 36 hrs after placing it.
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Ajinkya
(@ajinkyachaobal) reported
@VodafoneUK @VodafoneUK , I am still facing this issue of internet service dropping in and out... Can you please look into this issue? Since last 3 days I was without internet for 1 and half day and even after service is restored internet service is down intermittently #VodafoneFibre
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Day 173 with only a partial broadband service provided by @VodafoneUK
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Jordan13
(@Jordan_13131313) reported
@VodafoneUK Unfortunately I have tried, found cheaper offers from all other phone sellers, I will have to cancel all 3 phones tomorrow
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Chris
(@ToxicSmoggie) reported
@VodafoneUK @johnarb21scot 1/2 I don't need any support, I'm offering support by saying that you cant get an accurate speed test by doing it via WiFi as depends on the router & distance from the router & the band, the speeds are going to be inconsistent & less the father away you are & on what band you're