Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG24.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Fleet, Alton, Hook and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Fleet |
Internet | |
| Alton |
Internet | |
| Basingstoke |
Total Blackout | |
| Hook |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Ben Henderson 🏴
(@ben3003) reported
from
Finchampstead, England
@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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naomiconneely
(@naomimainland) reported
from
Overton, England
@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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Claire Vincent
(@clairevincent) reported
from
Thatcham, England
@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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Envy Academy
(@envy_academy) reported
from
Four Marks, England
@VodafoneUK why has the management turned off my sure signal again!!😤
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Lord Kieran Peters #BlackLivesMatter
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Beer
(@PeterjBeer) reported
@VodafoneUK hello. Are there problems in the Milton Keynes area please? My broadband has gone down and get through to anyone on your customer service line. Thanks!
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Suleman Alibhai
(@suleali) reported
from
Hackney, England
@VodafoneUK Worst service ever! Can't get signal in N16 6 area. This has been an ongoing issue for years. Paying loads of money every month and I can't speak with my wife or send a message. Send someone to just walk around my area. Kyverdale, Cazenove and Alkham Road. #Vodafone
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Jess Gabriel
(@ConstantStars) reported
@VodafoneUK The network status checker is still listing a current issue, on her postcode?
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Cheryl Richardson
(@cheryl253) reported
@VodafoneUK how do I speak to someone regarding a complaint. Phone lines just say there’s no one to take call. I was still getting charged for an account I closed then I cancelled the DD and no one would get back to me. Now it’s on my credit report. Not happy!!
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Michael «*»
(@sparkslabs_com) reported
@PriscillaMay @VodafoneUK I'm trying to get through to cancel my order, and I thought they were incompetent at 7 days. Sympathy.
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Danny lund
(@dannylund889011) reported
@ody_85 @VodafoneUK Worst company ever mate. Customer service is horrendous
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Michael «*»
(@sparkslabs_com) reported
@VodafoneUK @MonkeySeeker Unforeseen? You advertise a sale and then act surprised when people order things? Currently been waiting 25 minutes for someone to pick up the phone at your end so I can cancel and take my money elsewhere. You're several days late in delivering on your promised date now.
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Adele Hotspur Opiewan 🤍
(@TheOpieWan) reported
@VodafoneUK hey, tried using DM but it’s automated and doesn’t help with the issue. Can’t log on to account, signed up yesterday for internet, try to reset password, use new password still same error. Text message codes when input bring up error
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Michael «*»
(@sparkslabs_com) reported
. @VodafoneUK Do I have to do a chargeback on my debit card to cancel an order - given you don't actually respond to phone calls, twitter messages, or any other communication mechanism - and don't deliver orders? (ie operate just like the worst scammers in the world?)
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Alison Gilbert
(@alisong94948509) reported
@VodafoneUK you should be ashamed of yourselves. A loyal customer and been off service for 6 days. Understand I live in the storm area. But you can’t tell the community when we can expect to be back on service. A communication company who don’t communicate. Come on!