Vodafone Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke, Fleet and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Fleet |
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| Thatcham |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Michael Fox 🏴
(@foxonahouseboat) reported
from
Basingstoke, England
@VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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Jamie
(@jamieself91) reported
from
Basingstoke, England
@VodafoneUK has to be the worst company in the world to get through to. Just keep palming you off to online bullshit
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Ramon Holland
(@RamonHolland) reported
from
Newbury, England
Day 7 of unstable Internet service over Christmas thanks to @VodafoneUK 2nd in the list of things more stable than @VodafoneUK broadband; 2) Potassium and Sodium sharing a cold bath!! #science #periodictable
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
First shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
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RackAttack
(@MikeRacksSweaty) reported
from
Newbury, England
@VodafoneUK I told him. Be he insisted he had to keep asking more and more questions, while I repeated I just want this.. And this is bc ur website checkout, and TOBi were not working properly... I couldn't make it any clearer to the guy how painful ur process was, but it continued
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Burrows
(@aburrows) reported
@VodafoneUK Despite being told I won’t be cut off until I transfer to my new network your team have cut me off. Pathetic your service so glad I’m moving. Won’t be recommending Vodafone to anyone.
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Exo (CupCake6159)
(@CupCakeMaster8) reported
@VodafoneUK I have been waiting for my iPhone 14 Pro Max (256 GB) for 3 weeks now and I’m getting annoyed I haven’t received it, I’m going to cancel it If I don’t receive it anytime soon (3 days)
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Sue Hornby-Messenger
(@suebeblue) reported
@AhmedShelbaya @VodafoneUK as you like sending me weekly letters about this service that I am not interested in perhaps you can advise how I get your team to stop sending the harassing letters? Your customer service team were unable to help and your complaints line requires a vodafone account - why?
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Laura Martin
(@LauraM_1986) reported
Sick and tired of having to pay for a service I'm not receiving and I cant cancel my contract with @VodafoneUK either or I have to pay the rest of my owing contract for Broadband. It can't even load Facebook or download a phone update to my mums phone! I have a lot more to say
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Liev120
(@120Liev) reported
@VodafoneUK hi is there a mobile network disruption this morning? Can't get any connection on my mobile. I'm in Central Scotland
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Lauren Knight
(@Swiftlozza) reported
@VodafoneUK it is a complete joke the amount of times I have had to try and sort out the issue with the actual router not allowing more than 1 ps4 to connect to COD. I shouldn't have to. It a whole new router just to fix this issue. Absolute joke.
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Terrijayne Butler
(@TerrijayneB123) reported
@VodafoneUK been on the phone for almost 2 hours now for my mum, no nearer sorting her issue and trying to make a complaint is proving just as hard
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Rebecca Morgan
(@BeccaMorgs) reported
@VodafoneUK I'm getting so frustrated with your website. How on earth do I log out?! Seeing as I can't order broadband as a PAYG customer. Where is log out??
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Night Flight
(@nightflightband) reported
@VodafoneUK I have been a customer for nearly 20 years and I’m considering cancelling my contract now after this nightmare.
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Laura Martin
(@LauraM_1986) reported
Paying £28.00 a month for broadband that can't connect to our sky box, cannot download an android samsung phone update, so had to turn off WiFi and do it via my mums mobile data which I'm hoping won't cost a fortune, just want to leave @VodafoneUK as there's a new issue everyday