Vodafone

Vodafone Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG25.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basingstoke, Hampshire, England 02/25/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Vodafone outage reports came from the following cities: Fleet, Thatcham and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomFleet E-mail
United KingdomThatcham Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

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Vodafone Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK Worst network backed up by the worst customer service.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

  • vvarath Varatharajan (@vvarath) reported from Basingstoke, England

    Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

  • eventsforusuzie Events For U - Venue Styling (@eventsforusuzie) reported from Basingstoke, England

    I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    @VodafoneUK Can you sort the signal out got better one in lanzarote

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • alistairt_1970 Alistair Taylor (@alistairt_1970) reported from Basingstoke, England

    Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

  • JulieMillar Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported from Overton, England

    @VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • kw_kaiwang Kai (@kw_kaiwang) reported from Basingstoke, England

    @VodafoneUK broadband internet is not working since early morning, what is happening....

  • ukbkd Brent Davis (@ukbkd) reported from Four Marks, England

    @VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaye96260483 Kaye (@Kaye96260483) reported

    @VodafoneUK again another failed call back from your directors office this time.......Nick Jeffery as CEO I would be massively concerned about the lack of customer service you team is offering.....thanks for nothing again my reward for being a loyal customer........

  • tomcheam Tom (@tomcheam) reported

    . @VodafoneUK Unfortunately my wife was mis sold an upgrade by one of your agents who said it would solve our broadband issues. We have been trying to cancel the upgrade and on hold for hours over the last week. Our cooling off period ends and we cannot cancel online.

  • GlobalBritain21 OurFutureOurDestinyOurUK (@GlobalBritain21) reported

    @NicHughes10 @VodafoneUK Best thing to do with council got to be the worst operator in the United Kingdom the broadband is shocking the customer services shocking nobody's got a clue what they're doing you call up and I tell you the same response over and over you just keep repeating the same process

  • Cmdr_Logi Cmdr Logi (@Cmdr_Logi) reported

    I now need a new phone and contract provider. Got s10+ don't want another @SamsungUK no memory card slot no charger, and over 20 years with @VodafoneUK and time to move on.upgrade options are poor even new contracts are poor

  • GlobalBritain21 OurFutureOurDestinyOurUK (@GlobalBritain21) reported

    @DrBenJohns @VodafoneUK Worst broadband operator in the uk hands down, months of slow speeds dozens of online chats go through the same scenario the same checks internet speed drops out every 5-minutes he even asked me to unscrew the BT socket I wouldn't recommend Vodafone to anyone awful service

  • GlobalBritain21 OurFutureOurDestinyOurUK (@GlobalBritain21) reported

    @chrissmithhf @VodafoneUK Worst broadband operator in the uk hands down, months of slow speeds dozens of online chats go through the same scenario the same checks internet speed drops out every 5-minutes he even asked me to unscrew the BT socket I wouldn't recommend Vodafone to anyone awful service

  • lrobertson12 lynne robertson (@lrobertson12) reported from Stannington, England

    Anyone know how to speak to a real person at @VodafoneUK @VodafoneGroup.? I have a recurring problem with my phone and it’s impossible ti find anyone to talk to.

  • GlobalBritain21 OurFutureOurDestinyOurUK (@GlobalBritain21) reported

    @Kimm897 @VodafoneUK @e_emobile I advise going to Trustpolot Resolver Posting your full review there You can go to the board who monitor phone companies citias I think complain to them In fact complain everywhere they hate bad press

  • SeptemberStar3 September Star (@SeptemberStar3) reported

    @VodafoneUK Hello, I agree with you. But only applied to sending to my home address as per your previous contact. I've contacted the company and online services but no commercial Sim-Card replacement will be able to reach me. The issue is getting the sim-card replacement out of there to me.

  • OlieBrown Oliver Brown (@OlieBrown) reported

    @GoonieGraham @VodafoneUK Ooh, not a bad shout x