Vodafone outages and service status in Basingstoke, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Basingstoke come from postal codes RG24 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Vodafone
Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Vodafone outage reports came from the following cities: Wokingham, Basingstoke, Tadley, Fleet, and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham
|
Phone | 15 days ago |
|
Basingstoke
|
Internet | 17 days ago |
|
Tadley
|
Internet | 20 days ago |
|
Basingstoke
|
Phone | 1 month ago |
|
Basingstoke
|
Phone | 1 month ago |
|
Fleet
|
2 months ago |
Community Discussion
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Vodafone Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jay Pittaway (@JayPittaway) reported from Hook, England@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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naomiconneely (@naomimainland) reported from Overton, England@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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JAMES 😇 (@JHG1973) reported from Four Marks, EnglandDeleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓
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Tony Hart (@toekneeheart) reported from Hartley Wintney, EnglandI really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Nor Ootcause (@monkchips) reported from Newbury, England@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandHave nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Brent Dearle (@brentyboy55) reported from Newbury, EnglandHello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.
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Dr G. (@godders45) reported from Wokingham, EnglandUnbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Andy (@themunchkinbear) reported from Basingstoke, England@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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paul alexander (@paulale01206488) reported from Tadley, England@VodafoneUK Can you sort the signal out got better one in lanzarote
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Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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JAMES 😇 (@JHG1973) reported from Four Marks, EnglandGreat. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠
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Simon Bound (@SimonBound) reported from Basingstoke, England@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Niraj Bais (@NirajBais007) reported from Newbury, England@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandThere’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Lord Kieran Peters (@KieranRhys) reported from Whitchurch, EnglandI think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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Varatharajan (@vvarath) reported from Basingstoke, EnglandVodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK
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🏳️🌈Lord K🏳️🌈 (@KieranRTP) reported from Whitchurch, EnglandThis @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Niraj Bais (@NirajBais007) reported from Newbury, England@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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JMF1498 (@JMF1498) reported@VodafoneUK Unbelievable service, nowhere near our guaranteed download speed and a modern that refuses to let us use a ethernet cable.
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Ceekay (@TheRealCeekay) reported@VodafoneUK could you suggest a contact please, there must be someone who can help? Thanks
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Vodafone Group (@VodafoneGroup) reported@HelenTaylo8847 @VodafoneUK Hi Helen, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.
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gman (@gg41r) reportedSo much for the stress free switching or however @VodafoneUK put it. Today's is my going live day with them. It's after 3pm...no Internet and after an hour speaking to tech help on the phone. Very poor service.
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𝙋𝙖𝙞𝙜𝙚 𝙆𝙚𝙣𝙣𝙮. (@naibsela) reported@VodafoneUK My Xbox Game Pass Ultimate is included with my contract and shows active on the Vodafone webpage but not on the APP, but my Microsoft account says the subscription expired on Feb 3. I need help to sort this as I can't play games on Xbox App due to "no subscription".
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Jamie A (@JamieAdStories) reportedI am so fed up with having connectivity issues with my home broadband. Every time I ring they say they have fixed it and then it goes off again. I would not recommend @VodafoneUK for broadband.
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simon taylor (@simon5843) reported@VodafoneUK yet again piss poor from your company, new phone not working, 24 hrs with no working phone and your company hasn’t got a clue . To be told go into store as can’t do nothing on line, I show you that after 30 year I’m off to another shop to do business as you care
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Eva Annamarie Offord (@eva_offord) reported@VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!
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Adrian Costello (@adiecostello) reported@VodafoneUK your mobile phone signal is very poor in Beverley. Has been for months. Time to get it sorted
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Dave Fox (@foxtechnical) reportedLovely technical advice from @VodafoneUK with a local mast ‘under maintenance’ a whole village suffering. And they want me to reset all network connections losing all Bluetooth/wifi passwords. And it’s will only take 3-5mins of my time. It’s a mast issue not device issue.