Vodafone Outage Report in Newbury, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent Vodafone outage reports came from the following cities: Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Internet | |
| Thatcham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Saul
(@saul_SJM) reported
from
Enham-Alamein, England
@VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Jamie
(@jamieself91) reported
from
Basingstoke, England
@VodafoneUK has to be the worst company in the world to get through to. Just keep palming you off to online bullshit
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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Mark Allen
(@Impressive) reported
from
Compton, England
After 3 days, 4 support calls, 6 people and 6+ hours of my time (and much disruption and stress)... we finally have @VodafoneUK broadband live. #relieved but #dissapointed - Thanks to Ahmed from 2nd line support
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
First shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Rose
(@Rosebudlia) reported
@VodafoneUK I'm hysterical with your totally inept service!!! Stop sending me texts telling me to get help. I WANT TO TALK TO A HUMAN ABOUT AN ERROR YOU HAVE MADE WITH MY BILLING. Just how hard is it to be people friendly?! I have called you 3 times omg! This is intolerable.
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vaudron thomas
(@startyyy) reported
@VodafoneUK supposed to be the largest telecommunication brand of UK, seems to “inform customer” via one”text message” that they can’t provide anymore what we agreed on!
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Kerry Irvine
(@purplekezza) reported
@bgjenjen @VodafoneUK Oh it’s not just me! I am reconsidering my contracts too. Customer service is shocking. I asked to speak to a manager and was refused!
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Duncan Garfield
(@DuncanGarfield) reported
@VodafoneUK @primevideouk Avoid vodafone at all costs they have the worst customer service I have ever experienced
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vaudron thomas
(@startyyy) reported
@VodafoneUK I am deeply sorry and disappointed to read the answer you send me in private. I am confirming, the level of your service is not worth 10% the money international customer are paying each month.
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Ronan Barton
(@Ronan_Barton) reported
@VodafoneUK Another issue.... can you please let me know the quickest way to contact the credit support team?
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Paul
(@Paul1410) reported
@GPOstores @VodafoneUK hi Robbie Vodafone want the make and model of every device in the village who are without service as they say they have no record of any issues with service how many people been in the shop today who’ve access to phone network?@BBCEAST1
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⚜️Saint Annes⚜️
(@SJFARRELL75) reported
@VodafoneUK If customer service is important to you, avoid Vodafone, I’ve never experienced an organisation who values customers less, do yourself a favour look elsewhere...
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Pete Donohue
(@peterdonohue1) reported
@garymartinpga1 @VodafoneUK 0808 004 4900 United Kingdom is their complaint number, use that. Saves waiting in a massive queue. Not saying they are any more competent, but at least you can still speak with someone.
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Bay Street Bull 🇨🇦🇬🇧
(@BayStreetBull) reported
@VodafoneUK got to love it, UK shutting my phone off because iam trapped in Canada with covid restrictions. Clearly not by my choice. Yet Vodafone doesn't give a damn. Pay quadruple or lose your phone, great policy "customers is always wrong"