Vodafone Outage in Whitchurch, Hampshire, England

Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

@VodafoneUK it might be helpful to pin the fix to your broadband issue on your twitter page instead of sending it to people in DM’s

@VodafoneUK broadband internet is not working since early morning, what is happening....

@VodafoneUK full of promised phone calls, which, funnily enough you never EVER get returned! Cancel my contact, I’M OUT!!!!!

@VodafoneUK seriously will look to change supplier when my contract ends. You are absolutely useless, and don’t even reply saying how sorry you are and you hope you can help because you have a bunch of idiots working in your customer service department.

@VodafoneUK I’ve spoke to four different online chat members, then advised to call somebody, of whom was about as much use as a chocolate teapot. Seriously, you are bloody awful.

@VodafoneUK Hi, full data signal at Basingstoke Railway Station but no internet.

@VodafoneUK shocking signal service today in Basingstoke!! So much for the best service supplier!!

@ConnorShaw2015 @VodafoneUK i really am, 3 is shit

@VodafoneUK I have just put in a formal complaint with @Ofcom about how I have been mis-sold this item via devious sales tactics and will commence legal action in 7 days unless a full refund is received. #vodafone #scam

@VodafoneUK sent me a ‘free’ tablet in 2016, never did they tell me the sim card (never used) would be chargeable and have found out they’ve deviously taken a total of £480 from my business account since. Been offered £96 as ‘good will’ but refused and will go to court instead.

@VodafoneUK Your customer services is a complete and utter shambles! I have rung your technical dept on 10 occasions to try and rectify my conference call feature which still doesn’t work, but you have now restricted my services so can’t even make outgoing calls for a 2nd time!

@VodafoneUK my instagram wont load messages or anything atall unless connected to wifi, everything else works but the option to send images on apps to people does not work either. I have tons of data left so not the issue. Can you assist really annoying considering the cost

@VodafoneUK It is a shame. I've just spent time on the phone with a very helpful chap who has promised to get the issues sorted. You are right though, it is a shame that the likes of me only seem to get a response by calling companies out in public. Thanks for your response anyway.

Get ready for a series of angry tweets about how bad Nantes airport is. 1. The WiFi is so terrible I’m having to use @Mboyd1990’s phone as a hotspot. (This will follow some angry tweets about @VodafoneUK later)

@AimsOnAir @VodafoneUK Don’t understand this - been with Vodafone for years (both personal and business inc overseas) and never had an issue

So much for easier mobile provider switch. @VodafoneUK gave incorrect advice, Mr A still waiting for PAC code, instore staff said he has been lied to by customer services. Pathetic service.

@VodafoneUK are you mucking around with the #4G signal so people have to upgrade to #5G It always worked at work, now sadly it doesn't.

@VodafoneUK I love how quick your customer service is when it’s on a public domain 😍. Just a conversation with a human rather than a machine would be nice

@VodafoneUK your automated voice system sucks.

@SamElliott82 @VodafoneUK It’s awful! I’ve never had so many issues with a company so soon. I’m really tempted to just cancel. Should’ve stayed with @EE 😔

Terrible customer service from @VodafoneUK. Apparently I’ve been put on a business account without my knowledge. Have to present military ID AGAIN in store despite presenting it in the Devizes store when I bought the phone (even have a signed copy but that’s not enough).