Vodafone Outage in Newbury, West Berkshire, England

@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

@VodafoneUK Can you sort the signal out got better one in lanzarote

@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

@VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...

Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

@VodafoneUK it might be helpful to pin the fix to your broadband issue on your twitter page instead of sending it to people in DM’s

@VodafoneUK broadband internet is not working since early morning, what is happening....

@VodafoneUK full of promised phone calls, which, funnily enough you never EVER get returned! Cancel my contact, I’M OUT!!!!!

@VodafoneUK seriously will look to change supplier when my contract ends. You are absolutely useless, and don’t even reply saying how sorry you are and you hope you can help because you have a bunch of idiots working in your customer service department.

@VodafoneUK why is none of my apps on my phone working on mobile data but works on WIFI been like this for about 3 months now its starting to piss me off #help

@VodafoneUK just spent 5 weeks trying to get the imbeciles at vodauseless to repair my 5 month old iPhone 11 have called over 10 times and still no resolution there auto play tells you to go to one of their stores !!! Great way to treat a customer of over 20 years !!!!

@alcairns @VodafoneUK thanks for the update, yeah seems to be after 10pm also having problems with the vodafone broadband, lets see what vodafone come back.with

@CalvinC74417670 @VodafoneUK I have the same issue with Vodafone in Todmorden area, from 10pm

@VodafoneUK hello could you confirm if the broadband network is down in the area of todmorden

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a joke. Cant get in touch with anyone at THREE. Not even chat after waiting 30 mins. Terrible service and connection issues slow speeds. Expected to pay for it including a SCAM email sent to my 4G Home Broadband. £4.50 added to bill. I now wish to CANCEL but can't CALL.!

Leaving a 72 year old woman during the Covid crisis without a phone simply because she moved to another company you locked her phone and won’t help her can you help @Ofcom @VodafoneUK @piersmorgan

@VodafoneUK I'm not sure if I've incurred some additional costs somehow , I wish to time this down

@VodafoneUK help.. I have no signal on my phone.. Can someone contact me please.. Thank you..

@VodafoneUK ..Gu29 area...WiFi problems all weekend and today... your phone signal is rubbish as well. have to sit in garden to get data. Disappointed ..the amount I pay each month.please sort it .