Vodafone Outage in Newbury, West Berkshire, England

@VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...

Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

@VodafoneUK it might be helpful to pin the fix to your broadband issue on your twitter page instead of sending it to people in DM’s

@VodafoneUK broadband internet is not working since early morning, what is happening....

@VodafoneUK full of promised phone calls, which, funnily enough you never EVER get returned! Cancel my contact, I’M OUT!!!!!

@VodafoneUK seriously will look to change supplier when my contract ends. You are absolutely useless, and don’t even reply saying how sorry you are and you hope you can help because you have a bunch of idiots working in your customer service department.

@VodafoneUK I’ve spoke to four different online chat members, then advised to call somebody, of whom was about as much use as a chocolate teapot. Seriously, you are bloody awful.

@VodafoneUK Hi, full data signal at Basingstoke Railway Station but no internet.

@VodafoneUK shocking signal service today in Basingstoke!! So much for the best service supplier!!

@VodafoneUK what’s going on with the Apple Watch 4? The order tracker is awful

@VodafoneUK I have just put in a formal complaint with @Ofcom about how I have been mis-sold this item via devious sales tactics and will commence legal action in 7 days unless a full refund is received. #vodafone #scam

@VodafoneUK sent me a ‘free’ tablet in 2016, never did they tell me the sim card (never used) would be chargeable and have found out they’ve deviously taken a total of £480 from my business account since. Been offered £96 as ‘good will’ but refused and will go to court instead.

@VodafoneUK Your customer services is a complete and utter shambles! I have rung your technical dept on 10 occasions to try and rectify my conference call feature which still doesn’t work, but you have now restricted my services so can’t even make outgoing calls for a 2nd time!

AGAIN @VodafoneUK let me down!! Upgrade arrived, LATE and guess what, WRONG PHONE!! And the ordered phone just happens to be out of stock, Why just send something else, enough is enough!! You just don’t care!! Last complaint ignored, not even curtesy to acknowledge!! SHOCKING

@DoT_India @VodafoneIN @TRAI @consumerforum_ @jagograhakjago @VodafoneUK @Airtel_Presence @TelecomTalk @CBCNews @WSJ @CNN @Reuters @idea_cares @VodafoneGroup @TOIMumbai @htTweets @dna @jio @reliancejio @toi @MumbaiMirror @IndianExpress @DainikBhaskar @BritishCouncil @nytimes @YESNetwork @ABC @BBCWorld @DirectLine_UK @sainsburys @NextHelp @next_china @AmericanAir @Tesco @tescomobile @Morrisons @stwater @RoyalMail @AskLloydsBank @Barrattplc @Mattel @DukeEnergy @VodafoneUKBiz @VodafoneAU @VodafoneGhana @narendramodi @PMOIndia I am doing cust care follow up since 5 months but same reply "we r continuously trying to improve network" and nothing happened. I don't know on what basis you prove that Vodafone is fastest network provider. Shame on you. You are just grabbing our money @VodafoneGroup @PMOIndia

@VodafoneUK can we just have the Freaking service back trying to get hold of someone .... C****

@AsifChoudry @SkyHelpTeam @bt_uk @plusnethelp @VodafoneUK @TalkTalk I know it gets stick, but if you have Virgin in the area the wifi connection speed is phenomenal. 4 people in my house and no less than 9 phones/tablets/tvs/devices in use and no issues whatsoever. And I've always found their customer service brilliant.

@VodafoneUK your website is a ******* joke, as is your customer service

@VodafoneUK It's been an hour since someone from Vodafone asked me to DM them. Apart from confirming my details I have heard nothing. This is shocking service. Can't wait to move company when my contract expires.

@virginmedia And again. Saturday night with friends and family. Can’t stream a film. If your services worked then I would get in touch with your phone 150. Good job @VodafoneUK deliver a better consistent mobile service.

@VodafoneUK rubbish customer service. Can't even get through. Waited over 25 minutes before to get through and was cut off. Already waiting 10 minutes second time round.

@VodafoneUK Haha thank you Rasheed I appreciate it. Currently on chat with Kamal at the minute - just difficult as a friend was setup next door without issue and I have had problems one after the other but that's just how it goes sadly!

@VodafoneUK since your data went down a few days ago, I am still not getting any data when I am out, I am getting service but can’t use my data. What should I do.

@VodafoneUK broadband down for 3 days now - what is going on