Vodafone Outage in Overton, Hampshire, England

@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

@VodafoneUK Can you sort the signal out got better one in lanzarote

@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

@VodafoneUK @toadtomj I have not had a Vodafone signal in my house or my previous house for over 22 years. My company were stupid enough to choose Vodafone, I on the other hand chose Three for my personal mobile and the overall service and coverage is a million times better than Vodafone.

@VodafoneUK Worst network backed up by the worst customer service.

Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

@VodafoneUK it might be helpful to pin the fix to your broadband issue on your twitter page instead of sending it to people in DM’s

@VodafoneUK broadband internet is not working since early morning, what is happening....

@VodafoneUK full of promised phone calls, which, funnily enough you never EVER get returned! Cancel my contact, I’M OUT!!!!!

@VodafoneUK seriously will look to change supplier when my contract ends. You are absolutely useless, and don’t even reply saying how sorry you are and you hope you can help because you have a bunch of idiots working in your customer service department.

@VodafoneUK I’ve spoke to four different online chat members, then advised to call somebody, of whom was about as much use as a chocolate teapot. Seriously, you are bloody awful.

@VodafoneUK Hi, full data signal at Basingstoke Railway Station but no internet.

@VodafoneUK shocking signal service today in Basingstoke!! So much for the best service supplier!!

@ConnorShaw2015 @VodafoneUK i really am, 3 is shit

@VodafoneUK I have just put in a formal complaint with @Ofcom about how I have been mis-sold this item via devious sales tactics and will commence legal action in 7 days unless a full refund is received. #vodafone #scam

@VodafoneUK sent me a ‘free’ tablet in 2016, never did they tell me the sim card (never used) would be chargeable and have found out they’ve deviously taken a total of £480 from my business account since. Been offered £96 as ‘good will’ but refused and will go to court instead.

@VodafoneUK I’ve recently left Vodafone after years of appalling customer service. Only wish I’d done it sooner.

@VodafoneUK Your customer services is a complete and utter shambles! I have rung your technical dept on 10 occasions to try and rectify my conference call feature which still doesn’t work, but you have now restricted my services so can’t even make outgoing calls for a 2nd time!

AGAIN @VodafoneUK let me down!! Upgrade arrived, LATE and guess what, WRONG PHONE!! And the ordered phone just happens to be out of stock, Why just send something else, enough is enough!! You just don’t care!! Last complaint ignored, not even curtesy to acknowledge!! SHOCKING

@_samloader @VodafoneUK Y u never send me any gifts 7 years and nothing not even valentines card.yyyyyyy

@VodafoneUK tweeted yesterday thinking I would get some acknowledgement but no, just another example of the poor customer service for loyal customers #doesntpaytostay #CustomerExperience #vodafonedontcare

.@VodafoneUK have STILL not responded to my complaint (nor sent me my phone), even ignoring a DM that their own social media lackey asked me to send...

@VodafoneUK a week on still waiting for Laura Jenkins to call me after being promised a call by her. What a poor show

I spoke too soon @VodafoneUK is full of shit.

@UnitedSheStands @VodafoneUK I’ve known how brutal they are for years and years. I don’t know how they even have enough of a customer base to keep going. They’re abysmal. I recommend either EE or 3 in England depending on which have the better deals.

@VodafoneUK #VeryMeRewards cut down on worrying so much!

@VodafoneUK #VeryMeRewards New Year’s resolution is to get fitter & be able run 5km in under 21mins by April 18th (current time 25)

@VodafoneUK whys my wifi not working ya bandits

On Vodafone live chat for about an hour and half trying sort out a new contract....get through to the sales team to help with a “better deal”. Then the person I’m speaking to just stops responding.... after so long 🤬😂 Nice one @VodafoneUK....🙃👍🏻