Vodafone Outage in Overton, Hampshire, England

@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

@VodafoneUK why has the management turned off my sure signal again!!😤

Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

@VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

Deleted my angry tweet to @VodafoneUK . Online chat thing resolved the issue once I got through.... And having a beer. 🤓

Great. Change broadband provider to @VodafoneUK because I was fed up of poor internet from my previous. Connected but no internet and no way to contact help. Wife already has lost half a day of home working. 😠

@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

Dear @VodafoneUK signal still utter tosh in my post code sort it out soon

@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit of your network coverage and your customer service is at a different level of mega shit!

@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

@VodafoneUK Can you sort the signal out got better one in lanzarote

@VodafoneUK Need help accessing my voicemail messages from abroad. Whenever I dial the number it asks for a pincode but I have no idea what it is. In the UK you just use 121 and no pincode is required.

@ThreeUK @O2 @VodafoneUK As your sharing with Vodafone... And being both a Vodafone and 3 customer do we get a discount.

@ThreeUK @O2 @VodafoneUK Thats too late for me. I've just cancelled your home broadband service because it got continually worse, and you had no intention on upgrading. Now you post this. Its like you don't even tell your support what is going on. You are way out of your depth.

When you've been with @ee for 10+ years and they can't even match deals from other providers. On the other hand, I'll be a new customer to someone else, @O2 @VodafoneUK who wants to sell me a contract for a Galaxy S20 FE?

@ThreeUK @O2 @VodafoneUK Not interested , no longer a customer since you decided to charge 10p for a text .

The customer service from @VodafoneUK is a shocker. A regret that I’m moved over to them and stuck in my contract. Counting down the months until I can cancel my contract.

@VodafoneUK @VodafoneUK Internet has gone AGAIN. Exactly the same issue as last week. I call your number and give the 6 digit code I was given as a reference by text and it says it doesn't exist and therefore won't put me through to anyone. Absolute joke. Another day I can't work

@VodafoneUK having some upgrade issues. Got a pre-order order confirmation but nothing showing up regarding it on the account and not been charged. Just want to check it's gone through. Upgrade status says open still

@VodafoneUK an absolute shower. Move from voda business to consumer account had some sim issue so after over 2hrs calling you it’s now 3-5 days to wait for a new sim by post. Utterly ridiculous you apparently cannot give me an esim to get me back online.

@Jcy_Boxer91 @VodafoneUK I was fine to wait til Friday - they shouldn't mess with us like this! Such bad customer service.