Vodafone Outage Report in Andover, Hampshire, England
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E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Winchester, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit if your network coverage and your customer service is at a different level of mega shit!
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Tony Johnson
(@JohnsSonTony) reported
from
Alderbury, England
Going old school by asking the Twittersphere for advice. Since switching to @VodafoneUK my Huawei doesn't hold a 4G signal. It was perfectly fine on @EE. I can be on 4G, take a call, the phone switches to 2/3G and never reconnects to 4G (1/3)
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Nick Edmonds
(@nickedmonds575) reported
from
Barton Stacey, England
Hello @VodafoneUK 👋 Today my home internet has been off and on and very disruptive. I've repeatedly run your 'Broadband Service Test' which only works when I have an active connection. Do you see the issue?
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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Mark #FBPE 🔶
(@Mark__Eadie) reported
from
Winchester, England
Simply STAGGERING wait for service at @VodafoneUK shop in Winchester. Now 9 people waiting more than an hour. Shocking. @VodafoneGroup.
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Saul
(@saul_SJM) reported
from
Enham-Alamein, England
@VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement
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Tony Johnson
(@JohnsSonTony) reported
from
Alderbury, England
Then it rinses the battery by constantly searching for 4G. If I switch it to 2g/3g only in settings it holds that signal. Clearly something going on between my phone and the network but @VodafoneUK just keep giving me the same advice that doesn't work. (2/3).
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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kristian rhydderch
(@icy1982) reported
from
Tidworth, England
@VodafoneUK @smd1979 I am having the same problem with the app saying techinical technical difficulties
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Julie Millar 😊🌹🤩🌻🌼
(@JulieMillar) reported
from
Overton, England
@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
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Lord Kieran Peters #BlackLivesMatter
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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naomiconneely
(@naomimainland) reported
from
Overton, England
@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Timothy Burr
(@timburr1) reported
from
Enham-Alamein, England
@VodafoneUK it might be helpful to pin the fix to your broadband issue on your twitter page instead of sending it to people in DM’s
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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b.danielsen 🇳🇴
(@becada) reported
from
Burbage, England
Wow… @VodafoneUK… what happened to your customer service? It genuinely probably the worst I have ever experienced!
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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David Wolfe
(@davidwolfe58) reported
from
Easton, England
Gave up waiting after 38 minutes on hold this pm to @VodafoneUK broad band support line #fail
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jemma Dawes
(@jemmadawes) reported
@VodafoneUK I don’t know what sort of customer service you’re offering but 2 weeks of no internet, 6 calls later and empty promises from your ‘customer support team’ to call me back to be told today that no one has been assigned a case!!! Diabolical.
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sue york (wright) | BLM
(@lilminx1966) reported
@VodafoneUK is there a problem with your text messaging on contract phones my daughter and I can’t send messages comes back not delivered
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daninfinity
(@dan_infinity) reported
@VodafoneUK @VodafoneUK yet again I'm back on WiFi Call in my house, I'm really not convinced that I am being given the coverage I was promised. I have barely any signal in places in Houghton-Le-Spring and Durham also...
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Max
(@Max80055038) reported
@VodafoneUK Will I get an email once you have moved my number to your network/
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Aspen
(@aspen_adams273) reported
@lorrainedonov29 @VodafoneUK My dad isn’t having trouble and I can still receive texts and make calls. They just won’t send.
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Dr. Steve 🏳️🌈🪴🐟
(@Binky_2301) reported
Is there a text message issue at the moment? Anyone? @VodafoneUK
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_TT21_
(@_TT21_) reported
@VodafoneUK is your service down in the UK? Text messages are not working for various people now.
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Oliver Camp 🌽
(@OWC93) reported
Hi @VodafoneUK, not a great experience today: you've hit me with a £97 charge out of nowhere, cancelled my service (I discovered when I was out in the middle of nowhere), and I can't access MyVodafone or your chat because I can't receive the SMS code. Little help, please?!
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Jonathan Griffin
(@_jgriffin) reported
@VodafoneUK @VOXI_UK Why do you refuse to give customers complaint references. Are you not recording customer complaints as complaints? Making your performance look better? While ignoring internal issues that shoul be resolved. #poorcustomerservice
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Darren Phillips
(@dazphillips74) reported
@VodafoneUK Skiing down the tallest mountain of ............. Hawaii 🤔 #Dreamholiday