Vodafone Outage Report in Andover, Hampshire, England
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E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Saul
(@saul_SJM) reported
from
Enham-Alamein, England
@VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Winchester, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit if your network coverage and your customer service is at a different level of mega shit!
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Lord Kieran Peters #BlackLivesMatter
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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naomiconneely
(@naomimainland) reported
from
Overton, England
@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Tony Johnson
(@JohnsSonTony) reported
from
Alderbury, England
Going old school by asking the Twittersphere for advice. Since switching to @VodafoneUK my Huawei doesn't hold a 4G signal. It was perfectly fine on @EE. I can be on 4G, take a call, the phone switches to 2/3G and never reconnects to 4G (1/3)
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Julie Millar 😊🌹🤩🌻🌼
(@JulieMillar) reported
from
Overton, England
@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
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Mark #FBPE 🔶
(@Mark__Eadie) reported
from
Winchester, England
Simply STAGGERING wait for service at @VodafoneUK shop in Winchester. Now 9 people waiting more than an hour. Shocking. @VodafoneGroup.
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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kristian rhydderch
(@icy1982) reported
from
Tidworth, England
@VodafoneUK @smd1979 I am having the same problem with the app saying techinical technical difficulties
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Tony Johnson
(@JohnsSonTony) reported
from
Alderbury, England
Then it rinses the battery by constantly searching for 4G. If I switch it to 2g/3g only in settings it holds that signal. Clearly something going on between my phone and the network but @VodafoneUK just keep giving me the same advice that doesn't work. (2/3).
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David Wolfe
(@davidwolfe58) reported
from
Easton, England
Gave up waiting after 38 minutes on hold this pm to @VodafoneUK broad band support line #fail
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Timothy Burr
(@timburr1) reported
from
Enham-Alamein, England
@VodafoneUK it might be helpful to pin the fix to your broadband issue on your twitter page instead of sending it to people in DM’s
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Nick Edmonds
(@nickedmonds575) reported
from
Barton Stacey, England
Hello @VodafoneUK 👋 Today my home internet has been off and on and very disruptive. I've repeatedly run your 'Broadband Service Test' which only works when I have an active connection. Do you see the issue?
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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b.danielsen 🇳🇴
(@becada) reported
from
Burbage, England
Wow… @VodafoneUK… what happened to your customer service? It genuinely probably the worst I have ever experienced!
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Soogs
(@iSoogs) reported
Got a text message from @VodafoneUK stating issues in my post code have been fixed and back to normal… it’s worse than before it was supposedly having issues….
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Marc de Launay
(@marcdelaunay) reported
@pompeyhedge @VodafoneUK Ah man. Not another virgin media like lie to get customers then don’t provide the promised service!?!?🤯. Good luck!! Hope their customer service better than virgins!!
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Gurpreet Bal
(@GurpsSB) reported
@OpenreachHelp We need help to resolve this. We have lived at this property for 6 months and have had internet via @VodafoneUK and @TalkTalk. We have had service loss every month for days at a time. Both companies have failed to request repair or installation of the external infrastructure.
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Ultimate Music Chart
(@UltChart) reported
@VodafoneUK @bazza_howarth You always say that. But no service since 6pm (Ipswich). App says everything fine, until you try to run diagnostics, then it tells you to connect to the internet first. Service outage on almost daily basis.
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Bluelight
(@Bluelight999101) reported
According to @VodafoneUK it’s perfectly acceptable to disconnect a PAYG mobile with £50 credit on due to a period of inactivity ! Supported by @Ofcom apparently with no refund despite proof of credit. Disgusting service @VodafoneUK
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Kitty Underhill 🐯💙
(@KittyUnderhillx) reported
Abysmal service from @VodafoneUK wifi service in South London, it's been over 24 hours and still no service. 3 of us work from home!
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Simon Dennis
(@guitarmanzzzz) reported
@VodafoneUK Hi Vodafone,I’m intrigued to know why I cannot get data/internet to work in a certain area of central Brighton for the past 3 years?I was told because of 5G updates! Really? For 3 years? Awful service-will end contract as soon as possible as not getting proper service
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Kirsty
(@mccrayon) reported
@VodafoneUK Hey Vodafone, just tried calling your complaints line to hear people swearing the background and the agent on the phone laughing. Call eventually went quiet after he said he could help. This is after 2 hours of chat getting no where. What a shambles
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Joe Mitchell
(@XennialJoe) reported
I do wonder whether the likes of @VodafoneUK use a cheat device, along the lines of the VW & emissions saga, to exaggerate their network speed when using apps like @Speedtest? @MoneySavingExp
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Bridie Wilkinson
(@bridifer) reported
@VodafoneUK Do I have to keep checking back to find out if it’s fixed? Will I be able to claim compensation? If it’s not sorted tomorrow our household is going to have to pay to join your competitors hotspot - as the Vodafone 4g connection doesn’t support video calls