Vodafone Outage Report in Andover, Hampshire, England
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E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Mark #FBPE 🔶
(@Mark__Eadie) reported
from
Winchester, England
Simply STAGGERING wait for service at @VodafoneUK shop in Winchester. Now 9 people waiting more than an hour. Shocking. @VodafoneGroup.
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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Saul
(@saul_SJM) reported
from
Enham-Alamein, England
@VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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David Wolfe
(@davidwolfe58) reported
from
Easton, England
Gave up waiting after 38 minutes on hold this pm to @VodafoneUK broad band support line #fail
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Tony Johnson
(@JohnsSonTony) reported
from
Alderbury, England
Going old school by asking the Twittersphere for advice. Since switching to @VodafoneUK my Huawei doesn't hold a 4G signal. It was perfectly fine on @EE. I can be on 4G, take a call, the phone switches to 2/3G and never reconnects to 4G (1/3)
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Timothy Burr
(@timburr1) reported
from
Enham-Alamein, England
@VodafoneUK it might be helpful to pin the fix to your broadband issue on your twitter page instead of sending it to people in DM’s
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Winchester, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit if your network coverage and your customer service is at a different level of mega shit!
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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naomiconneely
(@naomimainland) reported
from
Overton, England
@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Julie Millar 😊🌹🤩🌻🌼
(@JulieMillar) reported
from
Overton, England
@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
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Nick Edmonds
(@nickedmonds575) reported
from
Barton Stacey, England
Hello @VodafoneUK 👋 Today my home internet has been off and on and very disruptive. I've repeatedly run your 'Broadband Service Test' which only works when I have an active connection. Do you see the issue?
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Lord Kieran Peters #BlackLivesMatter
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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kristian rhydderch
(@icy1982) reported
from
Tidworth, England
@VodafoneUK @smd1979 I am having the same problem with the app saying techinical technical difficulties
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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Tony Johnson
(@JohnsSonTony) reported
from
Alderbury, England
Then it rinses the battery by constantly searching for 4G. If I switch it to 2g/3g only in settings it holds that signal. Clearly something going on between my phone and the network but @VodafoneUK just keep giving me the same advice that doesn't work. (2/3).
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b.danielsen 🇳🇴
(@becada) reported
from
Burbage, England
Wow… @VodafoneUK… what happened to your customer service? It genuinely probably the worst I have ever experienced!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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FIONA GENT
(@fionagent) reported
@VodafoneUK Ok thanks, so just to confirm, I agreed the phone 2 weeks ago today but I can cancel up to 14 days after delivery. So should I cancel it tomorrow when it’s working or can I add it on today without the faff of cancellation & restart?
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Matthew Zaman
(@Maphew) reported
@VodafoneUK why will you issue pac code !! 3 days I have been waiting . Mobi keeps cutting out. #poorservice
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Trooper
(@Trooper10647910) reported
@MarcMorden @VodafoneUK They sound like ******* arseholes. They should have listened proper to what you said you needed Government will block pay rises to help control inflation yet they allow companies providing services that people have to rely on to behave like this. It absolute ****🤬
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Fabrizio F
(@fabfa77) reported
@vicci_boylin @VodafoneUK @VodafoneUK never use this company
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Stuart Butler
(@PhysioButler) reported
So @VodafoneUK broadband down after fibre upgrade. Chat closed and wants me to do a broadband test, which I can’t do because the broadband is down, so tells me to go into chat. Can’t call cos that’s closed so please use the chat 🤦🤦🤦 Appalling as always
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The **** In the Red Hat
(@WestBletchley) reported
@VodafoneUK Home Broadband. You are the SEVENTH person I have spoke to. Surely one of you can actually help me.
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Andrew Fishburn
(@AndrewFishy1) reported
@patrickpictures @VodafoneUK I tried to get broadband and they kept saying I failed ID checks and stuff, went with Virgin media, think I made the right call. Hope your issue gets sorted
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Chris Baldwin
(@RunChrisBaldwin) reported
@LarsenDisney @Lindsay3668 @VodafoneUK They’ve instantly broken the contract by imposing the increase
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Patrick Pictures
(@patrickpictures) reported
@VodafoneUK Business broadband technical support totally useless. Your service is appalling and unacceptable. How do we submit a complaint with your customer service?
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jimbo
(@bobmanjic) reported
@VodafoneUK I purchased fibre and it was installed yesterday it's not working and after an hour wait then an hour of resetting routers I was told it would be ok in half an hour and I would get a call . An hour and a half later no call and it's now shut ! What is going on ?