Vodafone Outage Report in Andover, Hampshire, England
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E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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Tony Johnson
(@JohnsSonTony) reported
from
Alderbury, England
Going old school by asking the Twittersphere for advice. Since switching to @VodafoneUK my Huawei doesn't hold a 4G signal. It was perfectly fine on @EE. I can be on 4G, take a call, the phone switches to 2/3G and never reconnects to 4G (1/3)
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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b.danielsen 🇳🇴
(@becada) reported
from
Burbage, England
Wow… @VodafoneUK… what happened to your customer service? It genuinely probably the worst I have ever experienced!
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Timothy Burr
(@timburr1) reported
from
Enham-Alamein, England
@VodafoneUK it might be helpful to pin the fix to your broadband issue on your twitter page instead of sending it to people in DM’s
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Saul
(@saul_SJM) reported
from
Enham-Alamein, England
@VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement
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Lord Kieran Peters #BlackLivesMatter
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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naomiconneely
(@naomimainland) reported
from
Overton, England
@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Nick Edmonds
(@nickedmonds575) reported
from
Barton Stacey, England
Hello @VodafoneUK 👋 Today my home internet has been off and on and very disruptive. I've repeatedly run your 'Broadband Service Test' which only works when I have an active connection. Do you see the issue?
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David Wolfe
(@davidwolfe58) reported
from
Easton, England
Gave up waiting after 38 minutes on hold this pm to @VodafoneUK broad band support line #fail
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Tony Johnson
(@JohnsSonTony) reported
from
Alderbury, England
Then it rinses the battery by constantly searching for 4G. If I switch it to 2g/3g only in settings it holds that signal. Clearly something going on between my phone and the network but @VodafoneUK just keep giving me the same advice that doesn't work. (2/3).
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kristian rhydderch
(@icy1982) reported
from
Tidworth, England
@VodafoneUK @smd1979 I am having the same problem with the app saying techinical technical difficulties
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Mark #FBPE 🔶
(@Mark__Eadie) reported
from
Winchester, England
Simply STAGGERING wait for service at @VodafoneUK shop in Winchester. Now 9 people waiting more than an hour. Shocking. @VodafoneGroup.
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Winchester, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit if your network coverage and your customer service is at a different level of mega shit!
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Julie Millar 😊🌹🤩🌻🌼
(@JulieMillar) reported
from
Overton, England
@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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mou ♡
(@mounakamara) reported
Hi @VodafoneUK, the internet at home hasn’t been working for over a month and I’m unable to reach anyone to help me. I have tried calling your phone line several times and haven’t been able to get through to anyone. Please help!!!
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Miss Celestial
(@MissCellaneou16) reported
@VodafoneUK @maroitoje @lionsofficial Very poor show. Is deflect and avoid part of Vodaphone training? 3 shop visits. 3 phone calls (one week apart), 2 failed callbacks. 1 broken phone connection. 2 failed chatbot attempts 2 months in with atrocious signal & your company still haven't booked a local engineer.
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Chandan Dixit
(@Chandan42246086) reported
@VodafoneUK @ViCustomerCare porting their Vi numbers into Jio or Airtel. So bad network of Vi. Shame on you people
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Dave Richards
(@davylamp57) reported
@VodafoneUK = crap!!
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Chandan Dixit
(@Chandan42246086) reported
@VodafoneUK @ViCustomerCare your engineer visit at my location but problem is not resolved. Still I am facing internet speed issue. No proper network is showing in my mobile. Engineer Mobile No- +91-8881193362 Engineer name- Ritesh Vodafona
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Leona Jones
(@Nonafone) reported
from
Fort William, Scotland
@VodafoneUK can you help? My phone signal has not been great for weeks, for both calls and messages. Tried calling on various occasions and it is always busy and your online webchat assistant is not helpful. Is there someone who can contact me?
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Raptor
(@RaptorRelight) reported
@Alex72335099 @abdi__10 @VodafoneUK We've had 0 issues and easily 10 phones across the family. Im on three and 0 issues
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David Bond
(@astrocreep68) reported
@VodafoneUK Yeah I saw that didn't expect to have to them to do so and from all the feedback on twitter you can never get through. Great of the company to do this offer but I do not want to be paying 24.99 a month for something I won't use. Fingers crossed they cancel my sub
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Abu3mmar
(@abu3mmar2011) reported
I have been fooled by @VodafoneUK and took from me 86-90£ every month for 5 months for nothing, because I haven’t cancel a contract which has finished 5 month ago. Hopefully no one else this will happen to him/her. I will never ever again deal with @VodafoneUK
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Dave Key
(@davegkey) reported
Dear @VodafoneUK you've just told me that my #suresignal is going to stop working. Helpfully I should "rely on the mobile network". If I could do that I would not need a suresignal!! Please could you turn 2FA off on my account I won't get text messages now! Thanks