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Vodafone Outage Report in Andover, Hampshire, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Andover, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Vodafone

Vodafone is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • timburr1
    Timothy Burr (@timburr1) reported from Enham-Alamein, England

    @VodafoneUK it might be helpful to pin the fix to your broadband issue on your twitter page instead of sending it to people in DM’s

  • icy1982
    kristian rhydderch (@icy1982) reported from Tidworth, England

    @VodafoneUK @smd1979 I am having the same problem with the app saying techinical technical difficulties

  • becada
    b.danielsen 🇳🇴 (@becada) reported from Burbage, England

    Wow… @VodafoneUK… what happened to your customer service? It genuinely probably the worst I have ever experienced!

  • fiddler_mike
    mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • naomimainland
    naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • roseannaseton
    Rosy (@roseannaseton) reported from Overton, England

    @VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot

  • KieranRTP
    🏳️‍🌈Lord K🏳️‍🌈 (@KieranRTP) reported from Whitchurch, England

    This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.

  • carenmcgoey14
    Caren McGoey (@carenmcgoey14) reported from Whitchurch, England

    @VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡

  • KieranRhys
    Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • KieranRhys
    Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice

  • JohnsSonTony
    Tony Johnson (@JohnsSonTony) reported from Alderbury, England

    Going old school by asking the Twittersphere for advice. Since switching to @VodafoneUK my Huawei doesn't hold a 4G signal. It was perfectly fine on @EE. I can be on 4G, take a call, the phone switches to 2/3G and never reconnects to 4G (1/3)

  • JulieMillar
    Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported from Overton, England

    @VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

  • KieranRTP
    🏳️‍🌈Lord K🏳️‍🌈 (@KieranRTP) reported from Whitchurch, England

    If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.

  • davidwolfe58
    David Wolfe (@davidwolfe58) reported from Easton, England

    Gave up waiting after 38 minutes on hold this pm to @VodafoneUK broad band support line #fail

  • saul_SJM
    Saul (@saul_SJM) reported from Enham-Alamein, England

    @VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement

  • JohnsSonTony
    Tony Johnson (@JohnsSonTony) reported from Alderbury, England

    Then it rinses the battery by constantly searching for 4G. If I switch it to 2g/3g only in settings it holds that signal. Clearly something going on between my phone and the network but @VodafoneUK just keep giving me the same advice that doesn't work. (2/3).

  • BistuaNuova
    Lord Bistua Nuova 🇧🇦🇬🇬 (@BistuaNuova) reported from Winchester, England

    @VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit if your network coverage and your customer service is at a different level of mega shit!

  • Mark__Eadie
    Mark #FBPE 🔶 (@Mark__Eadie) reported from Winchester, England

    Simply STAGGERING wait for service at @VodafoneUK shop in Winchester. Now 9 people waiting more than an hour. Shocking. @VodafoneGroup.

  • KieranRhys
    Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @VodafoneUK LOL - another one bites the dust. I have DM and spent 7 hours to customer support. Typical support from your company. Find a template, post it and hope for the best.

  • Ant_lee
    Anthony Lee (@Ant_lee) reported

    @VodafoneUK @athenakugblenu I had no idea about this being the case and I've just switched to your network 😰😰

  • JK_PTI
    🌐 Jay (@JK_PTI) reported

    @VodafoneUK The Vodafone customer service is the crapiest in the UK. And that is a fact. All customer service is given to India where they do nothing to help and love to waste your time. I have first hand experience of their bad bad customer service.

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @c_10101 @VodafoneUK Good luck with that one. They are always right even when they are wrong and all the evidence points 👉 towards them. And custom service is literally 💩..

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @Hugh_Gibson1584 @VodafoneUK At least your number connects to your sim card. I assume this will be mu next problem if they ever manage to port my number from one Vodafone contract to another. Yes within the same company. Started 3 weeks ago, dropped my number, got it back on pay as you go, and now its stuck

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @VodafoneUK You seem to be following the same quality of customer support i.e. not listing to what I am saying! The whole point of me going on social media is because I have exhausted all the other lines of communication and wasted 7 hours of my time.

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @VodafoneUK For anyone reading this - I have spent 7 hours trying to port my number within the Vodafone network. They have managed to release my number, get it back, and now it's stuck due to extremely poor customer support who don't know how to deal with the problem. Lie after lie.

  • ysrmahmood
    🎮ysr mahmood🕹️ (@ysrmahmood) reported

    @VodafoneUK I am with @asda who are using the Vodafone network & for some reason not getting the verification messages or phone calls, have got other phone calls & now can send & receive messages, but not these types.

  • benlefoe
    Ben Le Foe (@benlefoe) reported

    Hi @VodafoneUK I realised this week that you sneakily stopped supplying WiFi on the tube last summer, when no-one was using it. Now you're the only major UK mobile network with no tube coverage. That's a shame... and a good reason to change supplier.

  • RobinrRworld
    Robin kumar (@RobinrRworld) reported

    Vi still not responsible for the customer and customer care team also is very bad response @ViCustomerCare @VodafoneUK @VodafoneGroup