Vodafone Outage Report in Andover, Hampshire, England
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E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
I think @VodafoneUK need to ACTUALLY train their ‘Tech Support Team’ No one knows what they are doing. #vodafone #badcustomerservice
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Lord Kieran Peters
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present
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Tony Johnson
(@JohnsSonTony) reported
from
Alderbury, England
Going old school by asking the Twittersphere for advice. Since switching to @VodafoneUK my Huawei doesn't hold a 4G signal. It was perfectly fine on @EE. I can be on 4G, take a call, the phone switches to 2/3G and never reconnects to 4G (1/3)
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b.danielsen 🇳🇴
(@becada) reported
from
Burbage, England
Wow… @VodafoneUK… what happened to your customer service? It genuinely probably the worst I have ever experienced!
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kristian rhydderch
(@icy1982) reported
from
Tidworth, England
@VodafoneUK @smd1979 I am having the same problem with the app saying techinical technical difficulties
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Lord Bistua Nuova 🇧🇦🇬🇬
(@BistuaNuova) reported
from
Winchester, England
@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit if your network coverage and your customer service is at a different level of mega shit!
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Nick Edmonds
(@nickedmonds575) reported
from
Barton Stacey, England
Hello @VodafoneUK 👋 Today my home internet has been off and on and very disruptive. I've repeatedly run your 'Broadband Service Test' which only works when I have an active connection. Do you see the issue?
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Saul
(@saul_SJM) reported
from
Enham-Alamein, England
@VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement
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naomiconneely
(@naomimainland) reported
from
Overton, England
@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Tony Johnson
(@JohnsSonTony) reported
from
Alderbury, England
Then it rinses the battery by constantly searching for 4G. If I switch it to 2g/3g only in settings it holds that signal. Clearly something going on between my phone and the network but @VodafoneUK just keep giving me the same advice that doesn't work. (2/3).
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Mark #FBPE 🔶
(@Mark__Eadie) reported
from
Winchester, England
Simply STAGGERING wait for service at @VodafoneUK shop in Winchester. Now 9 people waiting more than an hour. Shocking. @VodafoneGroup.
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Timothy Burr
(@timburr1) reported
from
Enham-Alamein, England
@VodafoneUK it might be helpful to pin the fix to your broadband issue on your twitter page instead of sending it to people in DM’s
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David Wolfe
(@davidwolfe58) reported
from
Easton, England
Gave up waiting after 38 minutes on hold this pm to @VodafoneUK broad band support line #fail
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Julie Millar 😊🌹🤩🌻🌼
(@JulieMillar) reported
from
Overton, England
@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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Caren McGoey
(@carenmcgoey14) reported
from
Whitchurch, England
@VodafoneUK yet again I have to take to social media. Ive never had such horrendous customer service as I have from you hence why I have left. After all the promises from senior management you continue to send me an email saying I owe you money AGAIN 😡😡😡
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Lord Kieran Peters #BlackLivesMatter
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue
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Tom Wilson
(@_tom_wilson_) reported
@VodafoneUK Hi, I’m trying to upgrade. I’m now being transferred again. Appalling service.
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(legacy fan)
(@JLG_2013) reported
@VodafoneUK Hi I have two mobiles, tablet and broadband with you. Upgraded one of my mobiles in January but (again - second time this has happened) my contract start and end day is wrong by around six months. Had to complain to get it sorted last time. Can u help?
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Stewart S
(@stewart19701) reported
@VodafoneUK im at a loss with vodafone i called for help with internet issues today so i gone from needing help to no working fone as seems the **** on support put a fraud alert on fone been told will take 48 hours to lift its work fone so means no internet or calld no income
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Audrey M I 💙
(@1audsmci) reported
@VodafoneUK How long do you consider acceptable to get some live help? Been going round in circles passed to “dedicated “ team then find same team and now back of q - over an hour so far !!
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Andy Shaw
(@SparkiesGrandad) reported
@GarryXDee @AdmiralUK They are all the same and customer service is appalling at them all don't even get me started on @VodafoneUK you just get passed from pillar to post non stop and they are all very good at saying sorry and it shouldn't be like this then pass you on to the next one! I just gave up!
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Tim Laing
(@timlaing31) reported
@lauraemilia @VodafoneUK @vodafoneuk is there any update on this? Internet down for 5 1/2 hours. Advisors on the phone saying it could be 48 hours!!
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Vodafone Support
(@MrRatioo) reported
@1audsmci @VodafoneUK Jesus waited 3 days to get some help to rise from the dead. Get some perspective. Kind regards, Amad
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Vassilios Albanis
(@VassAlbanis) reported
@vodafoneuk broadband pro has been down for the last three hours. Please advise when you expect to have it working again.
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Terika Seaborn-Brown
(@TerikaBrown) reported
@VodafoneUK Hi Mark - It’s home broadband not working at all, but the mobile data is *very* slow atm