Vodafone

Vodafone Outage Report in Thatcham, West Berkshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thatcham, West Berkshire, England 06/01/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • saul_SJM Saul (@saul_SJM) reported from Enham-Alamein, England

    @VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • marcmarkie75 Mark Fennell. (@marcmarkie75) reported from East Garston, England

    @VodafoneUK not working in my area. RG177EX

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • SimonBound Simon Bound (@SimonBound) reported from Basingstoke, England

    @VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too

  • hargreavespaul paul hargreaves (@hargreavespaul) reported from Newbury, England

    @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

  • roseannaseton Rosy (@roseannaseton) reported from Overton, England

    @VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • Impressive Mark Allen (@Impressive) reported from Compton, England

    After 3 days, 4 support calls, 6 people and 6+ hours of my time (and much disruption and stress)... we finally have @VodafoneUK broadband live. #relieved but #dissapointed - Thanks to Ahmed from 2nd line support

  • MissHeatherWild Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • nedajaffa Jenny Rasion-Gayn (@nedajaffa) reported from Newbury, England

    Is @VodafoneUK broadband down too?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • paulums Wrighty Boy (@paulums) reported

    @VodafoneUK been trying to chat with you online for over 2 weeks but can never get through. Is there ever a good time?

  • OfficalDB David Burden (@OfficalDB) reported

    Is anyone else having trouble with @VodafoneUK?? Everytime I get away from the WiFi I get a message telling me I've used too much data for the month Now apparently I've used my phone more than usual and all my calls, messages and data have been restricted?! Weird

  • lochvue Mark #IndyScot #FBSI 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🕷️ (@lochvue) reported

    Day 181 with only a partial broadband service provided by @VodafoneUK and now a mid-contract price increase #VodafoneBroadband

  • cdr2111 carley (@cdr2111) reported

    @VodafoneUK Seriously what is the point of online chat? I have a job to do so working! Dont have the time to be in a queue, and it should be convenient to be able to chat at the same time! Simples will just cancel the order one lost customer! 😒

  • cdr2111 carley (@cdr2111) reported

    Service ordered and installed ladt Thursday....and can not get an update as to why my service is not working! HELP FRUSTRATING!!! @CityFibre @VodafoneUK

  • MallyTheScot Chris Mallon 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MallyTheScot) reported

    @VodafoneUK …is your broadband service down as DownDetector is showing it is and I can’t get on #payingforwhaticantuse

  • TommmMR Tom (@TommmMR) reported

    @VodafoneUK is there a broadband issue in Ladywell? Not got any connection and it’s been happening a lot recently…

  • Gurpreet_KAI Gurpreet Singh (@Gurpreet_KAI) reported

    @VodafoneUK I tried verifying my phone number with Twitter account but it says this operator is not supported! Can you help?

  • CityFibre CityFibre (@CityFibre) reported

    @cdr2111 @VodafoneUK Hello. CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.

  • Terry_Hawkins Terry Hawkins (@Terry_Hawkins) reported

    @VodafoneUK - How can I report a network issue (which other people I know on Vodafone are also experiencing) when all the chat support keeps telling me is there are no issues. There are issues and I'm trying to report it!