Vodafone Outage Report in Thatcham, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 21: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Total Blackout | |
| Basingstoke |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Tadley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Michael Fox 🏴
(@foxonahouseboat) reported
from
Basingstoke, England
@VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???
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RackAttack
(@MikeRacksSweaty) reported
from
Newbury, England
@VodafoneUK I told him. Be he insisted he had to keep asking more and more questions, while I repeated I just want this.. And this is bc ur website checkout, and TOBi were not working properly... I couldn't make it any clearer to the guy how painful ur process was, but it continued
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Ramon Holland
(@RamonHolland) reported
from
Newbury, England
Day 7 of unstable Internet service over Christmas thanks to @VodafoneUK 2nd in the list of things more stable than @VodafoneUK broadband; 2) Potassium and Sodium sharing a cold bath!! #science #periodictable
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Jamie
(@jamieself91) reported
from
Basingstoke, England
@VodafoneUK has to be the worst company in the world to get through to. Just keep palming you off to online bullshit
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
First shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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Saul
(@saul_SJM) reported
from
Enham-Alamein, England
@VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Mark Allen
(@Impressive) reported
from
Compton, England
After 3 days, 4 support calls, 6 people and 6+ hours of my time (and much disruption and stress)... we finally have @VodafoneUK broadband live. #relieved but #dissapointed - Thanks to Ahmed from 2nd line support
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rock Dodd
(@rock_dodd) reported
@ThreeUK, though ****, was nothing like as **** as @VodafoneUK . Today, I learn, they have merged. ****! Now I must leave the country if I want a decent mobile phone service provider
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Mark Bailey
(@_Mark_Bailey_) reported
@VodafoneThreeUK Happy with @ThreeUK for more than 6 years. Sadly had to cancel my broadband contract today due to some shady upgrading my contract without permission. Disappointed but I hope this isn't a sign to come with @VodafoneUK on the scenes... 😞
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celtic jaime 🍀
(@celtic_jaime) reported
@ThreeUK have now merged with @VodafoneUK who are terrible for reception
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Chrissy K
(@PresenterChris) reported
@O2 have spoken to 5 people about a credit that was due to be applied to my account. Assured that it had been done end shock horror it hasn’t. Ridiculous service @EE @VodafoneUK any good deals on?
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Luna Hartlebury
(@LunaHartlebury) reported
@ThreeUKSupport you can directly tell your CEO this your company customer service is awful (not the people who deal with twitter). When my contract with @VodafoneUK ends I'll be leaving because I don't want anything to do with three
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Brett
(@BrettOfTheSouth) reported
You can tell @ThreeUK and @VodafoneUK merged. Signal is pants on both parts today.
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Martin Kelly
(@Kelly316M) reported
@VodafoneUK @VodafoneUK U HAVE MADE ME ILL WITH THIS & CAUSED ME MUCH DISTRESS - I LOST MY PHONE SERVICE & INTERNET WITH @bt_uk & I AM DESPARETLY TRYING TO GET SERVICES BACK - I HAVE HAD MY PHONE NO. RESTORED,HAVE TO WAIT UNTIL NEXT WEEK FOR INTERNET-VODAFONE INCOMPETANT KILBURN SHOP STAFF
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Martin Kelly
(@Kelly316M) reported
@VodafoneUK @VodafoneUK U HAVE MADE ME ILL WITH THIS & CAUSED ME MUCH DISTRESS - I LOST MY PHONE SERVICE & INTERNET WITH @bt_uk & I AM DESPARETLY TRYING TO GET SERVICES BACK - I HAVE HAD MY PHONE NO. RESTORED,HAVE TO WAIT UNTIL NEXT WEEK FOR INTERNET-VODAFONE INCOMPETANT KILBURN SHOP STAFF
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Èd Èdd n Èddy
(@alijaxz) reported
@HNICEOO @VodafoneUK @ThreeUK Will it improve service 🙈
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B Chandler
(@BChandler991) reported
There is nothing exciting about @VodafoneUK and @ThreeUK joining. Thank God my contact is up bye bye @VodafoneUK good luck joining those who don't care about the little people Quote "we only fix infrastructure if enough people complain" That what 3 said when I had them.