Vodafone

Vodafone Outage Report in Thatcham, West Berkshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thatcham, West Berkshire, England 12/07/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent Vodafone outage reports came from the following cities: Basingstoke and Tadley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Total Blackout
United KingdomTadley Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomThatcham Internet

Community Discussion

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Vodafone Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • nedajaffa Jenny Rasion-Gayn (@nedajaffa) reported from Newbury, England

    Is @VodafoneUK broadband down too?

  • KieranRhys Lord Kieran Peters #BlackLivesMatter (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.

  • clairevincent Claire Vincent (@clairevincent) reported from Thatcham, England

    @VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK

  • topshoprocks zoe victoria (@topshoprocks) reported from Thatcham, England

    @kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too

  • naomimainland naomiconneely (@naomimainland) reported from Overton, England

    @VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!

  • ellieebrown_x . (@ellieebrown_x) reported from Newbury, England

    @VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI

  • joshhensman_ Josh Hensman (@joshhensman_) reported from Basingstoke, England

    @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

  • marcmarkie75 Mark Fennell. (@marcmarkie75) reported from East Garston, England

    @VodafoneUK not working in my area. RG177EX

  • KieranRhys Lord Kieran Peters (@KieranRhys) reported from Whitchurch, England

    @VodafoneUK I think I may have an issue with my 4G then 😭 I had help with resetting my data the other day but the issue is still present

  • hargreavespaul paul hargreaves (@hargreavespaul) reported from Newbury, England

    @VodafoneUK 🤬🤬🤬really not happy rubbish customer support

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.

  • brentyboy55 Brent Dearle (@brentyboy55) reported from Newbury, England

    Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.

  • Impressive Mark Allen (@Impressive) reported from Compton, England

    After 3 days, 4 support calls, 6 people and 6+ hours of my time (and much disruption and stress)... we finally have @VodafoneUK broadband live. #relieved but #dissapointed - Thanks to Ahmed from 2nd line support

  • MissHeatherWild Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help

  • themunchkinbear Andy (@themunchkinbear) reported from Basingstoke, England

    @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

  • saul_SJM Saul (@saul_SJM) reported from Enham-Alamein, England

    @VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement

  • NirajBais007 Niraj Bais (@NirajBais007) reported from Newbury, England

    @VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • nick_62UK Nick (@nick_62UK) reported

    @VodafoneUK @RikuRevenge No you don’t help anyone you are just time waster 🤥

  • Garethwagstaff2 Waggers (@Garethwagstaff2) reported

    @VodafoneUK shocking Service again, nearly a month without the use of a mobile due to Vodafone errors. Customer relations team are appalling and have no point of escalation switch to @EE

  • mrr0am3r James (@mrr0am3r) reported

    @VodafoneUK I know there’s an issue with broadband in my area atm, but it’s been down for 6 hours now, any chance you could give me some more info here? Thanks.

  • amazingcroft amazingcroft 🎮 (@amazingcroft) reported

    @VodafoneUK can I cancel my contract / leave Vodafone if I go into one of your physical stores? I cannot get through any of your team online or over phone at all. Been trying for two weeks now and just want it done

  • KrazyWabb1t KrazyWabb1t (@KrazyWabb1t) reported

    @VodafoneUK why is your security so ****??? some random person requested a sim swap and now has my number and access to all my bank....also took over £2k off my account and you tell me you cant reactivate my old sim ????? WTF....straight to @Ofcom with you !!!

  • JohnP8589 John Priestley (@JohnP8589) reported

    @nick_62UK @RikuRevenge @VodafoneUK Not at all. I’ve phoned and got passed to 7 different depts with no resolution. No further with DM here and passed around on live chat numerous times.

  • roodskins roodskins (@roodskins) reported

    @VodafoneUK The only thing that'll change my mind is a decent deal for a customer of over 15 years.

  • Synth3r David (@Synth3r) reported

    @VodafoneUK is service down in Staffordshire? I’ve not had any signal or 4G since this morning.

  • kellie2276 Kellie Lyttle (@kellie2276) reported

    @VodafoneUK Ref 1-jmmc28ue this reference is the complaint reference still no further on from 24th November company is an absolute joke can sort a simple problem out!!! Was told on Friday this would be sorted a week on still waiting!!!

  • rjones034 Rebecca Jones (@rjones034) reported

    @VodafoneUK Hi I sent a DM cos it’s still not working properly, and after spending almost 3 hrs yesterday trying to get through to someone or fix it myself I gave up. Ive been unable to attend work zoom calls today due to proxy issues and I’m a key worker. It’s really important this works