Vodafone Outage Report in Thatcham, West Berkshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (21%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Tadley |
Internet | |
| Newbury |
Internet |
Community Discussion
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Vodafone Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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Jamie
(@jamieself91) reported
from
Basingstoke, England
@VodafoneUK has to be the worst company in the world to get through to. Just keep palming you off to online bullshit
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
First shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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Mark Allen
(@Impressive) reported
from
Compton, England
After 3 days, 4 support calls, 6 people and 6+ hours of my time (and much disruption and stress)... we finally have @VodafoneUK broadband live. #relieved but #dissapointed - Thanks to Ahmed from 2nd line support
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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Saul
(@saul_SJM) reported
from
Enham-Alamein, England
@VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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JoJo Newman
(@JoJoNewman) reported
@VodafoneUK internet problems still. Can you invite me to send you a DM please.
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Andrew Leslie
(@Eilselwerdna) reported
Hey @VodafoneUK how come your support staff are telling me you do not have a complaints process as required by Ofcomm (telco regulator)? Sick of being fobbed off, still no service after 3 days.
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Mr RA
(@The_Scoreboard) reported
I had no idea @VodafoneUK were so impossible to deal with. Been with them for years and never had an issue. Try to cancel one thing and I'm getting no help at all. Please stop telling me TOBi will help. It just sends me to pages with numbers to call. Terrible customer service.
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kevin johnson
(@M888SHR) reported
@VodafoneGroup @VodafoneUK yet another awful experience. Just found out I’ve been paying insurance since 2017 that not only did I not want but didn’t Know I had yeah only willing to refund from late 2019 this is what you do to a loyal customer after nine years terrible
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DeludedFesterer
(@DFesterer) reported
@VodafoneUK I am a new customer. Why are you charging me from the 26th January when its the 29th and I've not even got the sim card yet? I'm on a 30 day rolling contract and can't see myself renewing at all. What a joke.
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Gray
(@graygray82) reported
@ThreeUK 45 days since you allowed someone to fraudulently port my my number and still no use of my phone....10 years a customer and I don’t know why I’m bothering with you. I hear @VodafoneUK has some excellent deals
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Amy Burns
(@AmyJeff1310) reported
@VodafoneUK is there a problem with 4G in the ky8 area ? Thats the last two days ive been out and i cannot access anything that requires 4G
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Fern Webster
(@fernwebster) reported
I am so disgusted with the service provided by @EE (Doug & Billy) regarding an error in their roaming package not being applied and having to take it to the OS. Get me back to @VodafoneUK ASAP (something I never thought I would say).
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نوید
(@N9VDS) reported
Nothing but problems with Gigafast. Currently no broadband again. @VodafoneUK
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Matthew Page
(@MathewJamesPage) reported
@VodafoneUK Hi Vodafone, I haven't got any signal on my phone - is there a problem?