Vodafone Outage Report in Thatcham, West Berkshire, England
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The latest reports from users having issues in Thatcham come from postal codes RG19.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (52%)
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Phone (30%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent Vodafone outage reports came from the following cities: Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Thatcham |
Internet | |
| Thatcham |
Phone | |
| Basingstoke |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
@VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Stephen Smith
(@stevesmith2001) reported
from
Basingstoke, England
@VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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kayleigh
(@Kayleigh_IoT) reported
from
Basingstoke, England
First shocking customer experience from @VodafoneUK and now from @ao - with all this technology and you cant get your sh*t together. Consumers need to start getting compensation for avoidable f*ck ups.
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Saul
(@saul_SJM) reported
from
Enham-Alamein, England
@VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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Jamie
(@jamieself91) reported
from
Basingstoke, England
@VodafoneUK has to be the worst company in the world to get through to. Just keep palming you off to online bullshit
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Mark Allen
(@Impressive) reported
from
Compton, England
After 3 days, 4 support calls, 6 people and 6+ hours of my time (and much disruption and stress)... we finally have @VodafoneUK broadband live. #relieved but #dissapointed - Thanks to Ahmed from 2nd line support
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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mindy simmons
(@miss_pixels) reported
@VodafoneUK hi vodafone, I’m not a customer with you however I’ve had several letters from you sent to my business address to someone who has obviously used the wrong address. Is there anything I can do about this?
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Paul Tucker
(@blueether1) reported
@VodafoneUK Regardless, the issue is a Vodafone warranty policy, so it makes no difference. No one is willing to give me the contact details of someone “higher up” so I can escalate my complaint.
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Mossy
(@mossyblue) reported
@VodafoneUK shocking service chasing a phone for 3 weeks. For my daughters Christmas present Not told it was out of stock when upgraded. Not giving me all the options when wanted to change phone. Lady that served me today, only highlight. Who was a credit to otherwise shambles.
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Gemma C
(@Gemma_c96) reported
@VodafoneUK Thank you, just tried your 191 service and robot could not understand what I was saying. How does cancel broadband sound like talk about an iPhone!?!? 😤
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faye.stewart
(@fayestewrt) reported
@VodafoneUK having major issues cancelling my contract WITHIN my 14 day “cooling off” period. Customer service telling me incorrect information and refusing to send me written proof of what they tell me over the phone. Is there an email address I can go through instead?
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Andy Cloquet
(@andycloquet) reported
@VodafoneUK Also, according to your website my app main page should have ‘Info and Support’ - it doesn’t. Clearly if all this is too difficult for Vodafone to provide then no wonder your service is so poor.
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Makuo Ike
(@trashblt) reported
@VodafoneUK why is it that I pay so much but can’t seem to get signal anymore? I’m lucky to get 1 or 2 bars these days. Anything you guys can do to sort it out? Because I want to leave if not.
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Godfirst
(@uyiokao) reported
@VodafoneUK what is it with your network? This isn’t the reason I bought a 5g phone or upgrade to 5g network. I am not getting value for my money and it’s been a month now. Fix up or I stop my direct debit n break ur sim. 😖
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Jim E
(@marinejimbo) reported
@VodafoneUK this is ridiculous! Not only no service after signing monthly contract 5 days ago, plus mixed msgs from customer services with me chasing... But now on PAYG? (sipposedly) AND you've wiped my credit!!! THATS THIEVERY
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Amorious Security Engineer
(@Amorious__Works) reported
@VodafoneUK Ladies and Gentlemen my Internet issues have now been resolved due to BT open reach working on a Sunday that proves that they do work on weekends Voda stop lying to your customers