Vodafone Outage Report in Thatcham, West Berkshire, England
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The latest reports from users having issues in Thatcham come from postal codes RG19.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent Vodafone outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Claire Vincent
(@clairevincent) reported
from
Thatcham, England
@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
This @VodafoneUK crap is realllly starting to get me down now. Literally being passed from pillar to post and even though they’ve confirmed it’s a data breach, no cancellation If anyone wants to pay £1500 to get me out of this hell hole with Vodafone I would be very happy.
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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🏳️🌈Lord K🏳️🌈
(@KieranRTP) reported
from
Whitchurch, England
If anyone is on @VodafoneUK and has a data breach, be warned, they will tell you their non-existent fraud team (I’ve been told by a former employee) found no fraud and they can’t cancel the contract EVEN though they added a 3rd party to my account without my permission.
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@VodafoneUK I'm having a right nightmare with Data bolt ons, I've some how managed to double my phone bill accidentally 😭 could someone check my DM please? The App isn't working to request help
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?
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Saul
(@saul_SJM) reported
from
Enham-Alamein, England
@VodafoneGroup @VodafoneUK after 1 hour on your online chat service trying to resolve and issue only to have the chat end abruptly and not receiving a call or email from you customer service team after numerous requests after the issue sums up #poorservice no #CustomerEngagement
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Rosy
(@roseannaseton) reported
from
Overton, England
@VodafoneUK @Wimbledon Can’t get any bloody signal on my work phone, all day! Connectivity my foot
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Simon Bound
(@SimonBound) reported
from
Basingstoke, England
@VodafoneUK unbelievable response from your contact centre around Ukrainian refugee SIM cards. Call handler could not have been more unhelpful or rude. As a long standing @VodafoneGroup customer I am shocked by the response I have just had. Unhelpful in the extreme.
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Mark Fennell.
(@marcmarkie75) reported
from
East Garston, England
@VodafoneUK not working in my area. RG177EX
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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Jenny Rasion-Gayn
(@nedajaffa) reported
from
Newbury, England
Is @VodafoneUK broadband down too?
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Mark Allen
(@Impressive) reported
from
Compton, England
After 3 days, 4 support calls, 6 people and 6+ hours of my time (and much disruption and stress)... we finally have @VodafoneUK broadband live. #relieved but #dissapointed - Thanks to Ahmed from 2nd line support
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Lord Kieran Peters #BlackLivesMatter
(@KieranRhys) reported
from
Whitchurch, England
@VodafoneUK is there an issue with the data services in the RG28 area?? Everyone in my household has just lost data signal.
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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Andy
(@themunchkinbear) reported
from
Basingstoke, England
@VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Gorman
(@Gormy78) reported
@VodafoneUK the amount of spam calls and messages I've been receiving the last week is ridiculous at 5 calls a day and numerous messages saying I have voicemail (voicemail is turned off) never got this with O2. Its extremely annoying
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Mark Widgery
(@widgey45) reported
@VodafoneUK big shout out to Cameron for being such a star & helping me upgrade. He made the whole process so easy and nothing was too much trouble. Hope he gets a pat on the back
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Rob
(@RA_04NKS) reported
@beewestwood @Sofology @VodafoneUK ay much better, dreadful most companies still dont give a $hit about customer service
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Jacob Wise
(@Shakey__Jake) reported
@VodafoneUK Oooo! Controversial late entry from Conor at 6:03pm. I'll allow it as he seems like a good dude. Give the man a pay rise Vodafone, this has by far been my best customer service interaction with you since you bought out Demon, who I was previously with.
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Ishwarya 💙
(@ishwaryaLR) reported
@VodafoneUK how can I raise a complaint without spending the rest of my life (day) online / on the phone talking to an advisor?
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TruthfulTeacher
(@TruthfulLeaders) reported
@VodafoneUK As I said Iona, I don’t have long enough to live to call you “directly” what I do know is that I won’t be renewing my Vodafone contract next year after 15 years. You have no idea of customer service. None. Nada.
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Adam S.
(@godsownrube) reported
@P_J_H_87 @VodafoneUK What on Earth is this garbage?
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Clodagh
(@_itsclodagh) reported
@VodafoneUK It’s telling me to select an option but there’s nothing to select? The problem is I ordered an Apple Watch over 3 weeks ago you put it on hold and can’t give me a valid reason for it and reordered me a new one but I’ve had no updates for a week now on that either
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Alex George
(@alexei_george) reported
Got back to our flat today to find our 5g internet by @VodafoneUK has gone down. It’s been down all day and support knew nothing. We’re in Islington, London. Anyone else having issues? #vodafone #5g
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Lee Evans
(@leeevansuk) reported
@VodafoneUK I notice that you gloss over the fact that you still haven't fixed the website issue that I told you about 2 weeks ago. Means people cannot register for vouchers. Pretty poor to be honest.