Vodafone outages and service status in Wokingham, England

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wokingham, England

The most recent Vodafone outage reports came from the following cities: Reading, and Farnborough.

City	Problem Type	Report Time
Reading	Internet	5 days ago
Reading	Wi-fi	19 days ago
Farnborough	Phone	25 days ago
Reading	Internet	3 months ago
Yateley	Internet	3 months ago
Woking	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

• 
  Josh Hensman (@joshhensman_) reported 4 minutes ago from Basingstoke, England

  @VodafoneUK whole network not working... and I can't get hold of anyone on 191 either. I have been wondering recently why i am loyal to you.. #timetochange

• 
  Joshua Sales (@JoshuaSalesIX) reported 5 minutes ago from Wokingham, England

  There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

• 
  Essential Drops of Wellness (@oilyblessed) reported 11 minutes ago from Winkfield, England

  @VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me

• 
  Matt Gilbert (@Mattg2212) reported 13 minutes ago from Bracknell, England

  @VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!

• 
  B E A (@Bethan_Willis) reported 14 minutes ago from Reading, England

  @VodafoneUK lying to tie you into a contract, and the have the worst customer service! 🤬

• 
  James Lamb (@Lamb2ja) reported 15 minutes ago from Reading, England

  @VodafoneUK Hi, no it hasn’t resolved it. My issue was the router Keeps loosing power rest of the time no issues, router gets very warm and then turns off have to unplug and wait then plug in again for it to work.

• 
  Andy (@themunchkinbear) reported 16 minutes ago from Basingstoke, England

  @VodafoneUK if your own staff don’t know, how are your customers supposed to work out the meaning of your bad advertising wording ?

• 
  Anthony Webb (@Big_Ant84) reported 19 minutes ago from Slough, England

  @VodafoneUK got a text from you guys telling me my phone plan runs out in 30 days and I need to get in contact, 3 calls, over an hour in a queue and a god awful online chat and I still can't talk to a human. Any chance you can ring me?

• 
  Fabio Abraham (@fabio_abraham) reported 29 minutes ago from Slough, England

  @VodafoneUK so I have been trying to call customer service for three days now, but no one available to answer. I try to chat via Toby thing on my Vodafone app but no agent available. Can someone tell me what sort of business is that? You better close it all down.

• 
  Sarah 🧡 (@MissusWebb) reported 29 minutes ago from Burnham, England

  Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

• 
  Jay Pittaway (@JayPittaway) reported 34 minutes ago from Hook, England

  @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

• 
  Stephen Smith (@stevesmith2001) reported 35 minutes ago from Basingstoke, England

  @VodafoneUK #Vodafone I'm a customer of 20yrs. Despite receiving no reminder from u of a problem uv added £5 late payment fee to my bill today claiming 'late payment'.Given the current cost of living crisis how do u justify that? Hitting ur pressed customers with additional fee?

• 
  Andrea (@nexthopself) reported 46 minutes ago from Shinfield, England

  @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

• 
  Joshua Sales (@JoshuaSalesIX) reported 49 minutes ago from Wokingham, England

  Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

• 
  Rob Parslow (@tip4profit) reported 53 minutes ago from Bisley, England

  @Acko1963 @VodafoneUK Managed to speak to someone, used the words unhappy with service when prompted!

• 
  Dhikshana Turakhia Pering (@DTPering) reported 54 minutes ago from Maidenhead, England

  @VodafoneUK hi we have cancelled our broadband and gone live with a new provider today. You just emailed us to say you are not cancelling our contract we can’t get through on any of your lines of communication can you help?

• 
  Sandra Thompson-Drew (@SandraWThompson) reported 56 minutes ago from Slough, England

  On day #835 of a belated #BeThankful, I’m thankful for managing to keep my calm at the fourth time I was cut off by @VodafoneUK yesterday, trying to query my bill. Here’s hoping they actually resolve my issue today 🤞🏻

• 
  Michael Tawroginski (@Tawroginski) reported 58 minutes ago from Slough, England

  @VodafoneUK @VodafoneFdn You simply gonna robbing me down! Adding extra 12£ to existing contracts. And charging me extra for old phones that i allready payd for! CHARGE FOR NEW CONTRACTS MORE! WHY DO I NEED TO PAY FOR OVER 1 YEAR OLD PHONES MORE? AVOID CONTRACTS. THIS IS MY LAST CONTRACT WITH YOU

• 
  Mundo2 (@mundo2) reported 58 minutes ago from Reading, England

  @VodafoneUK Full data signal at RG26 5BX but no data. Status checker says no issues.

• 
  Òmar (@S11OAS) reported 59 minutes ago from Maidenhead, England

  Hi @VodafoneUK Which way is best to make a serious complaint, after a shocking, disrespectful, and repulsive experience in the Maidenhead store yesterday. Miriam and Suaray were a disgrace to your company unfortunately.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CentralActon 💙 (@CentrAct1) reported 9 minutes ago

  @Derek959Derek @VodafoneUK opposes digital exclusion, whoever suffers it. They support all sorts, of which asylum-seekers form a small part. The work is generous and inclusive.

• 
  Odette (@OdetteBougette) reported 9 minutes ago

  @VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!

• 
  Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported 12 minutes ago

  @thecalowkid I had a sim only with Lebara, network provider is @VodafoneUK just cancelled it.

• 
  Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported 13 minutes ago

  @Iromg I have a sim only with @lebara whose network provider is @VodafoneUK Just cancelled.

• 
  Simon Danczuk (@SimonDanczuk) reported 13 minutes ago

  Thinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..

• 
  Bill Oldfield (@billoldfield) reported 16 minutes ago

  Message for @vodafoneUK There's a total network failure in DL2 3AA for over 48 hours now. Multiple routers and phones entirely down, no data and poor phone reception. Business and home offline on a Sunday. The network checker doesn't recognise the failure.

• 
  Le Coq (@LeCoq_79) reported 17 minutes ago

  The @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.

• 
  Vodafone Group (@VodafoneGroup) reported 17 minutes ago

  @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

• 
  sailwithrob - I stand with Israel 🇮🇱🇬🇧 (@sailwithrob) reported 21 minutes ago

  @VodafoneUK is without doubt the most useless customer service company in the world - a whole day wasted trying to get an iphone 17 pro on the network

• 
  Or Sassur (@Orsassur2) reported 21 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.