Vodafone Outage in Woking, Surrey, England

Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

I have dealt with some poor companies, as we all do on occasion. But having to deal with a company like @VodafoneUK makes me sick to my stomach, they are simply CON artists and shysters. #conmen #shysters #parasites

I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

@VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK

@VodafoneUK Worst company ever ! Do not use them !!🤬

@VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?

@VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

@VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

@VodafoneUK yet again my wifi has gone down this is ridiculous.

I can't believe how stupid Vf is. On 29th Mar I called up to cancel my other number ending 070. They cancelled my current 441 number. And now they have issued me a bill of 135 pounds. @VodafoneUK don't understand basic instructions and simple English.I am not paying for vf fault.

@VodafoneUK it was my fault that due to lack of intelligence and low intellect a wrong number was disconnected by vf. Please can someone call me positively by tomorrow at my 07450 283 441 number to cancel 07553822031. It is giving me too much stress to the point that I m sick.

@VodafoneUK to a different vf contract and retain my number. Very idiot vf agent misunderstood and cancelled my 441 number which stopped working on 29 Apr (which I never requested. When I called up, I was stuck with a new contract of 2 more years and they ordered a temp number

@VodafoneUK see how many times I tried to cancel 07553822031 which has been issued by a serious mistake from your side. Neither chat or twitter helping me. 191 never picks up. I have been trying hours and hours. On 29 March I tried to cancel my 070 number so that I can move

@VodafoneUK Please someone can call me urgently as I don't want to get stuff with another contract for 40 pounds a month. Else I have to make a complaint to higher authority. The idea was to put me in a temporary number to retain my old number not to stuck me with a new contract.

@VodafoneUK you stuck me with a unnecessary pay monthly sim that I did not ask for at it was your mistake that cancelled my account by not undertaking simple instructions. Now I want to cancel the temporary number and you have put me on hold for more than 5 hours for last 3 days.

@VodafoneUK @VodafoneUK hi there, I didn't get a response on this last night, please can you help? Thanks

@VodafoneUK what is wrong with your network? I have no calling reception since all day yesterday and now today!! I am expecting an important call from the hospital today!!

@VodafoneUK Day three of poor service on Vodafone mobile broadband in London NW3. Service flips between HSPA and Edge with between 2 and 3 bars out of 5 signal indicated. Normally get 4 bars/ 3G .

@VodafoneUK I have recently moved and have barely any signal which is extremely frustrating. Do I have the option of ending my contract early?

@VodafoneUK hi. Broadband not working and ‘fixed in 72 hours’ with very few details on what’s happening from live chat. Tried calling just now, 30-min wait and gave up. Very anxious about how I can do my job over the weekend and concerned by poor communication. Can you help?

@legallyblonde22 @BritIndy @VodafoneUK Mines just gone down and I'm praying I don't have to go through everything you did yesterday 😩

@VodafoneUK I’m with them for 10 years I have home broad band as well they promised super fast yet is always under 40 MB/s Very slow disappointing

@VodafoneUK I’m not recommending this company be aware from them services and they charge inlet for 4 days 20 pounds go to @ThreeUK I used to be before there then I moved to Vodafone then I came back to @ThreeUK use three U& your service and three

@VodafoneUK Oh there is problems with the network In Oxfordshire from a while now I get only one two bars 4G outside and very slow speed’s I’m so fed up with this they always tell me to restart my network settings or they send texts with WAP settings they don’t work I’m

@VodafoneUK please sort your app out. Been trying for days to pay my bill via the app and its not working.