Vodafone Outage in Godalming, Surrey, England

@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.

@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

@VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.

No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

@Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

@VodafoneUK @dazzer2103 Ditch them mate pathetic service

Seems @VodafoneUK have time for happy customers but not to resolve their **** ups

@SGall78 @VodafoneUK Just cancel, their service is shit

Once again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue

Dear @VodafoneUK please stop ignoring me while you answer other easier problems. You messed up my order and your customer service team didn't phone me back when they said they would.

@VodafoneUK @blagmasterg Don't do it, service terrible. They keep ignoring me instead of replying to help me after messing up my order

Absolutely pathetic from @VodafoneUK They **** up my order and apparently I have to be passed from pillar to post to fox their mistake. Worse they tell me I will be phoned in a 30 minute window and don't, so ****** off

@VodafoneUK I completed your text message survey. Not that it’ll change anything. Same old Vodafone, same old poor customer service.

@VodafoneUK How you are still in business is beyond me. I guess it’s stupid people like me who are loyal. Why do I do it to myself. Simply awful!! #vodafone #thepits #customerservicefail

@VodafoneUK Simply the worst. Issues with pricing and being offered one hung and then not fulfilling your promises and now after changing my schedule to accommodate your delivery it’s now out of stock. I wish I had left when I had the chance! #awfulcustomerservice

@VodafoneUK I simply do not understand how your customer service skills can be so bad. For a company as big as yourselves why is it such a hassle dealing with you. #witsend #whyiseverythingsohard

@VodafoneUK @VodafoneUKComms @VodafoneGroup why is 4G not working today? What’s happening??

@VodafoneUK you amaze me how you remain in business when you seem to completely screw everything up and have zero customer service ability to resolve anything!! #jokers #thieves #wastingmylifetalkingtoyou #AVOID

@bernardjenkin @tnewtondunn @VodafoneUK The problem will come when some operators offer cheaper UK only contracts and cream away business from the operators that offer the full roaming contracts. They’ll then be forced to remove it or make it optional to keep market share.

@andrew_roberts_ @matthewskipsey @swtrains_watch @SW_Help @EE @VodafoneUK @transportgovuk @margot_james_mp Same. It’s terrible unless the train is empty. Why it wasn’t specified for overcrowded trains (since they are and have been the norm for a while) is beyond me.

@VodafoneUK That’s fine, that’s why I at’d plusnet help’s Twitter Account.

@VodafoneUK So you have an advert showing a mob phone working in an underground car park, yet my phone loses signal when I walk into my kitchen! In actual fact my phone loses signal in every room except the living room! Wtf is going on?

So @VodafoneUK after a month of problems, seemingly resolved, today you take a direct debit for £987.85!

@VodafoneUK Hi, is there an issue with Broadband in the GU22 area? I’ve restarted the router a few times but it won’t establish a connection to the internet.

Wow @VodafoneUK LOVE GETTING CALLS FROM YOUR SALES PEOPLE WHO ARE RUDE THEN PUT THE PHONE DOWN. Maybe you should explain to your sales people that they are calling OUR business phones and that they get no where by being rude and are no credit to your business. #fuming

@VodafoneUK my veryme rewards app doesnt work :(

@VodafoneUK hi is there a problem with the network in tn31 as my friend has no phone

Can honestly say once my phone contract is up I will be moving on from @VodafoneUK and making sure nobody I know uses them either. The customer service I've received over the last 2 weeks has been disgusting

@VodafoneUK is a complete joke of a company. Promised AirPods when upgrading and now saying no to that after taking £331. @CTSI_UK formal complaint being raised.

@VodafoneUK have easily the worst customer service when you ring them in the world by a country mile

@VodafoneUK @N5JFY 7 days later, watch still not working, case with Executive Office but they don't help and don't return calls but Vodafone have managed to send me a bill for an UNCONNECTED WATCH 🤬🤬🤬🤬

@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

@VodafoneUK DO NOT SIGN UP WITH THESE CLOWNS. CUSTOMER SERVICE NUMBER NEVER WORKS. CHAT HELP CAN'T EVEN LOG YOU IN WHILE WAITING ONLINE WITH YOU. ONLINE COMPLAINTS FORM WON'T ACCEPT YOUR PHONE NUMBER.

@VodafoneUK Actually no! Have done so a plenty times already, still nothing is fix! I’ll be claiming a refund for my contract for failure to provide the device you charge for. So keep being shite :)

@VodafoneUK If you’ve ever dealt with the customer relations team based outside of the UK, you’d understand they cannot discuss anything that is not on their script... you’d have to offer me an unbelievable contract to stay with Vodafone