Vodafone Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (21%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, Surbiton, Ash Vale, Farnham, Horsham, Aldershot, Addlestone, Crowthorne, Farnborough, Camberley and Haslemere.
City | Problem Type | Report Time |
---|---|---|
Guildford | Internet | |
Guildford | Internet | |
Guildford | Internet | |
Surbiton | Internet | |
Ash Vale | Phone | |
Farnham | Phone |
Community Discussion
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Vodafone Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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Chris Russell
(@A1Ninja) reported
from
Sunningdale, England
@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
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Chris Quartermain
(@chrisquarterz) reported
from
Godalming, England
@VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.
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The Volunteer
(@Rescue_999) reported
from
Camberley, England
@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz
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Angry Man
(@nby83) reported
from
Aldershot, England
@VodafoneUK @dazzer2103 Ditch them mate pathetic service
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Angry Man
(@nby83) reported
from
Aldershot, England
Dear @VodafoneUK please stop ignoring me while you answer other easier problems. You messed up my order and your customer service team didn't phone me back when they said they would.
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Angry Man
(@nby83) reported
from
Aldershot, England
Once again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Sara Eloquin
(@moulouanne) reported
from
Horsham, England
@VodafoneUK Please demonstrate your Customer care by sharing your research into the safety of this technology. Lloyd’s clearly think it’s unsafe as they will not insure against 5G health complaints.
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Angry Man
(@nby83) reported
from
Aldershot, England
@VodafoneUK @blagmasterg Don't do it, service terrible. They keep ignoring me instead of replying to help me after messing up my order
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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CRAGGY
(@cragstaar) reported
from
Haslemere, England
Just got a text from @VodafoneUK to say in line with “inflation” my contract will be going up 2.5% ... again You would think they would just freeze increases in the midst of a global pandemic where communication is more vital than ever. You just lost a future customer.
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PAUL WOGEL Snr
(@paulwogel) reported
from
Sandhurst, England
@Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs
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Angry Man
(@nby83) reported
from
Aldershot, England
Seems @VodafoneUK have time for happy customers but not to resolve their **** ups
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Angry Man
(@nby83) reported
from
Aldershot, England
@SGall78 @VodafoneUK Just cancel, their service is shit
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Simon Harvey
(@SJH_Photography) reported
from
Addlestone, England
@VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!
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Angry Man
(@nby83) reported
from
Aldershot, England
Absolutely pathetic from @VodafoneUK They **** up my order and apparently I have to be passed from pillar to post to fox their mistake. Worse they tell me I will be phoned in a 30 minute window and don't, so ****** off
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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EActNowUK #fightpovertynotpoorpeople
(@eactnowuk) reported
@seeing4d @giffgaff still... as they REFUSE to give me a completion date for mast 780, I'm leaving them ASAP...I can't cope with trying to deal with @VodafoneUK any more, cos they REALLY don't give a **** if their delays in fixing the mast KILL ME... #FuckVodafone #FixMast780Now #FixMyMastVodafone
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YKO
(@YulchyonOK) reported
@VodafoneUK Vodafone, it doesn not work from the moment you have announced about free calls. Before I could call Ukraine, and now not. Im unable to reach my family- the call does not go through at all. You mislead customers and your customer service was completely useless!
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Robin McKelvie
(@robinmckelvie) reported
@VodafoneUK Nope. Let you guys know at 10am Sat I’m charging £8 per hour until service back. So I’ll expect that paid when back up. Complaint already filed as this is an avoidable situation caused by individual and systemic failures at @VodafoneUK @VodafoneBizz.
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Mark Thompson
(@MarkReckons) reported
@VodafoneUK Hi Charlotte. I am trying to get a Neo Smart Kids Watch working but the instructions in the smart app don't work and I have been unable to speak to anyone who can help me within the customer care team.
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VFW LDN
(@vfwldn) reported
PART 2: At the time we took out the contract, we were told this Gigacube was "great for gaming". @VodafoneUK @VodafoneGroup - what can be done about this please? Will have to publish a story about this if nothing can be done. 2 hours on the phone to support was a waste of time
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princess🧚🏾♀️
(@teeshakur_) reported
@VodafoneUK What’s the point? The complaint has reached customer relations & the person helping isn’t helpful at all. I called today SPECIFICALLY requesting not to speak to them, and that’s the very person that’s called me today. Not interested anymore tbh. Can’t wait for my contract to end.
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Dan Archer
(@djsarcher) reported
@CityFibre @VodafoneUK I know that, but I do need you to talk to my service provider since the fault is a CityFibre network issue. For the last 10 days Vodafone agents have been given the same message from your team without any details of when an engineer will fix the problem
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Sarah Jones
(@MrsJonesSaz) reported
@VodafoneUK First phone: my sister's hand me down in 1997, so it resembled a brick and you had to pull up a flimsy aerial to get signal. Favourite phone: Sony xz premium First game: Snake (classic!) Favourite game: Wizard's Unite (gutted its not supported anymore)
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Nat 🏳️🌈🏳️⚧️🇹🇼🇺🇦
(@Natigska) reported
@VodafoneUK @CostaCoffee Or I could just stay with the superior network Three and buy a large coffee
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Graham Harvey
(@bedstag) reported
@VodafoneGroup @VodafoneUK I'm fed up of telling you this... Your support network DOESN't WORK!!! Why do you think I came to twitter? Not to tell you, you don't listen. It's to warn your millions of customers that you do absolutely NOTHING when anything goes wrong. They have a right to know! #Fail