Vodafone Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU4 and GU2.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, Walton-on-Thames, Addlestone and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Walton-on-Thames |
Wi-fi | |
| Guildford |
Phone | |
| Addlestone |
Internet | |
| Guildford |
Internet | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
@VodafoneUK The truth is that you don’t help
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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CRAGGY
(@cragstaar) reported
from
Haslemere, England
Just got a text from @VodafoneUK to say in line with “inflation” my contract will be going up 2.5% ... again You would think they would just freeze increases in the midst of a global pandemic where communication is more vital than ever. You just lost a future customer.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
The level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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The Volunteer
(@Rescue_999) reported
from
Camberley, England
@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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Rob Parslow
(@tip4profit) reported
from
Bisley, England
@VodafoneUK waiting in for new phone, now told delivery is tomorrow when assured it was for today, can you help as unable to speak to a person on line other than robot
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
Hi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars
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Lee
(@Leepearce23774) reported
from
West Molesey, England
@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jase Moult
(@MoultJase) reported
@AndrewP92258776 @VodafoneUK I’ve tried to cancel my order but I was told I would have to wait until it has been delivered then send it back, they clearly don’t have the phone in stock and are hoping they get more soon.
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Neil Bramley
(@njbramley) reported
@VodafoneUK @bt_uk both equally as bad in delivering what they promised and we have paid for!!! Thank you so much for your customer service! #timetoshoparound #newsupplier @DondonHarris
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Kenny Stark
(@kennyStark6089) reported
@VodafoneUK And your messages you sent out this morning with a time limit are unachievable if you don’t have the network capability to demand a trade in is completed in time. We will not accept the increase in billing if your system won’t let us complete the contract!
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Tony Duffy
(@oduitce1975) reported
@VodafoneUK WEB-0001000017382122 Still no sign of my order placed 26/11.Keep getting directed to the Vodafone Order Tracker. Can you help me. (old contract expired so the upgrade was to ensure I had a new contract)
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Gareth Jones ACC
(@MFTCosting_GJ) reported
2 upgrades ordered but no way of checking the progress with them because the @VodafoneUK website & app are down 🤨
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Chris Lange
(@crslng) reported
@VodafoneUK It’s the experience I’ve had with Vodafone for years. The customer service just isn’t there. I’ve sent a DM and got an auto response saying I’ll be sent a text to pass security which won’t work because the SIM doesn’t work.
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Andrew Price
(@AndrewP92258776) reported
@MoultJase @VodafoneUK They continue because they think they can do what they want to us, the”little man” and they are big and rich. Takes the pee. It needs all the folk who@have been fobbed off by them to speak up, maybe if enough people who are let down by them shout up they will listen
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Andrew Price
(@AndrewP92258776) reported
@VodafoneUK Don’t do it, they have massive delivery issues
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Mike
(@mikeyhillary) reported
@vodafoneuk sort out your customer service call centre. Tried to call 4 times to tell you I’m moving house (total wait time 4 hours) but no response.
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katie
(@whatktread) reported
@VodafoneUK hi- I’m moving home to a new area which can’t get Vodafone wifi, meaning I’ll have to cancel my contract early- will I still need to pay early cancellation fees since my new flat won’t get Vodafone broadband service?