Vodafone Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, West Byfleet, Addlestone, Woking, Chertsey, Leatherhead, Godalming, Horsham and Oxshott.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| West Byfleet |
Wi-fi | |
| Guildford |
Internet | |
| Addlestone |
Total Blackout | |
| Woking |
Internet | |
| Chertsey |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
The level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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The Volunteer
(@Rescue_999) reported
from
Camberley, England
@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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CRAGGY
(@cragstaar) reported
from
Haslemere, England
Just got a text from @VodafoneUK to say in line with “inflation” my contract will be going up 2.5% ... again You would think they would just freeze increases in the midst of a global pandemic where communication is more vital than ever. You just lost a future customer.
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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Lee
(@Leepearce23774) reported
from
West Molesey, England
@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Rob Parslow
(@tip4profit) reported
from
Bisley, England
@VodafoneUK waiting in for new phone, now told delivery is tomorrow when assured it was for today, can you help as unable to speak to a person on line other than robot
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
Hi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
@VodafoneUK The truth is that you don’t help
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Harrison
(@Patrick21914640) reported
@VodafoneUK your customer service is appalling! An esim swap has turned into a nightmare! None of your customer service agents can give any time scale when number will port, now over 24 hours and no network on either phone. Shocking!
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Out Loud Thoughts
(@Chew1esFuryNTZ) reported
@VodafoneUK Anyone recommend a good phone company to go with? Been with vodaphone nearly 10 years, Prices always increase and signal quality has dipped, Plus just found out they control your download speed depending on your contract so dont matter if you have a 5g unless your paying loads
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concerned-covid
(@covid_concerned) reported
@Tonysmini @OpenreachHelp @VodafoneUK I know I can do it & im capable of it -but as the equipment doesn’t belong to me (it’s the property of open reach - we just have to right to use it) “should” I do it? What isf I damage it on the instruction of VF? Who is responsible for damages or injuries?
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Kim_x0
(@Kim_x0) reported
@VodafoneUK hi, I have a little query about this month's phone bill. Could someone please help me with this?
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Luke Sampson
(@lukesampson) reported
@VodafoneUK Please help me i being billed as a business account customer yet i just want to have a personal account as it should be. Please help?
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jack
(@jack47631729) reported
@VodafoneUK I did look but no one’s replied. Imagine that. Ain’t surprised shocking service
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Zoe walker
(@zoe_walker19) reported
@AirtimeRewards @Lobo_1708 @VodafoneUK Also having issues with Vodafone, redeemed successfully the other day now it keeps failing evertome I try 😪
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Nigel Stoneman 🏴🇪🇺🇪🇸🇮🇨
(@Leginnamenots) reported
@VodafoneUK That doesn't work as nobody responds......
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Wendy Woodrow
(@WendyWoodrow6) reported
@VodafoneUK after 10 years of being a customer I am appalled at how I’m being treated. Upgraded in December only to be fold I have to pay £2 per day to use my package in Guernsey with no resolve
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DickWills
(@GDICKWILLY) reported
@EE I understand but I was never told when I got my upgrade at the end January. Your prices are already very high. When you compare the same phone and contract with @VodafoneUK they are £25 cheaper. I wish I had moved when my contract was up. I would be saving £300 a year!!!