Vodafone Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent Vodafone outage reports came from the following cities: Fleet, Guildford and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
||
| Guildford |
Phone | |
| Guildford |
Phone | |
| Guildford |
Phone | |
| Farnborough |
Wi-fi | |
| Farnham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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Chris Quartermain
(@chrisquarterz) reported
from
Godalming, England
@VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.
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The Volunteer
(@Rescue_999) reported
from
Camberley, England
@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Sara Eloquin
(@moulouanne) reported
from
Horsham, England
@VodafoneUK Please demonstrate your Customer care by sharing your research into the safety of this technology. Lloyd’s clearly think it’s unsafe as they will not insure against 5G health complaints.
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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CRAGGY
(@cragstaar) reported
from
Haslemere, England
Just got a text from @VodafoneUK to say in line with “inflation” my contract will be going up 2.5% ... again You would think they would just freeze increases in the midst of a global pandemic where communication is more vital than ever. You just lost a future customer.
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
@VodafoneUK The truth is that you don’t help
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
Hi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
The level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@RyanDray) reported
@VodafoneUK Placed an order on the website for broadband, apparently due to your system error it didn't go through, now I have to order again online it's an extra £20 from what I paid. AWFUL customer service on the phone just got hung up on . Appalling experience from your staff.
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SparkyT
(@Sparky_tarpi) reported
Lodged a complaint with #OFCOM. Apparently they have the power to make @VodafoneUK who have wrongly disconnected customers, rectify their errors! Still looking at options for recovering all of my costs which are substantial! #vodafoneavoidthem
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Nicola Gillard
(@NicolaGillard) reported
@VodafoneUK you must have the world's worst customer service. 2 people and neither of them could sort out my issue so I just decided to cancel my additional line. Not worth the hassle.
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Francesca Rothwell
(@Franrothwell) reported
@VodafoneUK when do you anticipate the broadband outage in RG12GW will be fixed?
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ToolingTime
(@UkIan) reported
@VodafoneUK Hi, thank you for replying. Your sales team had the same issue....not very helpful! @CityFibre's issues email support are also most unhelpful (they just keep confirming its available vs reading my emails!). Openreach is on its way so i guess i'll have to wait for that!
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Wildbaynz 💉💉 💉💉 2 ➕ 2 ➕ 🤧
(@WildBayNZ) reported
from
Brentwood, England
Good morning @VodafoneUK I am trying to cancel my Big Value Bundle via the phone options for a few days. All i get is you are experiencing difficulties. How long will it be before these difficulties are fixed.
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Sunny
(@bigironbird) reported
@VodafoneUK why are you really trying to promote the Samsung galaxy Z flip 4? How's about adding the nothing phone or Asus ZenFone to your range? Your 5G is poor when inside buildings. Still not addressed that issue.
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Roxanne de Bastion
(@Roxannemusic) reported
@mstrsqrl @VodafoneUK Oh they are the worst...when I was with @VodafoneUK they took random amounts out of my account each month...had to call / chase for them to refund me all the time
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pilot
(@pilot86992674) reported
@Sparky_tarpi @vinnycoyne @VodafoneUK I’m will escalate a complaint to macReg and spread the word in all social media about this bad service
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Glo Thienel 🇬🇧#IBackBoris #ALWAYSBORIS
(@Glo_Thienel) reported
Hello @bt_uk Want to move my mobile to you on my account. Called into EE/BT shop Sorry can't help you with BT mobile? Need to call BT?? Just tried that, Sorry very busy at least 30 mins wait!! Does no body want business. 30yrs with @VodafoneUK couldn't care less about loyalty.