Vodafone Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Guildford come from postal codes GU1.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent Vodafone outage reports came from the following cities: Camberley, Woking, Chertsey, East Molesey, Farnham, Guildford and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Phone | |
| Camberley |
Phone | |
| Woking |
Phone | |
| Chertsey |
Phone | |
| East Molesey |
Total Blackout | |
| Farnham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Chris Quartermain
(@chrisquarterz) reported
from
Godalming, England
@VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
The level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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CRAGGY
(@cragstaar) reported
from
Haslemere, England
Just got a text from @VodafoneUK to say in line with “inflation” my contract will be going up 2.5% ... again You would think they would just freeze increases in the midst of a global pandemic where communication is more vital than ever. You just lost a future customer.
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
Hi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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Chris Russell
(@A1Ninja) reported
from
Sunningdale, England
@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
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The Volunteer
(@Rescue_999) reported
from
Camberley, England
@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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Sara Eloquin
(@moulouanne) reported
from
Horsham, England
@VodafoneUK Please demonstrate your Customer care by sharing your research into the safety of this technology. Lloyd’s clearly think it’s unsafe as they will not insure against 5G health complaints.
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
@VodafoneUK The truth is that you don’t help
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian
(@adriananim70) reported
@VodafoneUK I’ve just received a message saying my data with you is nearly gone and asking to move to a Red plan with a cost. I just want to add a bolt on for a few days but your APP isn’t working! I’m lying in a hospital bed and want to sort it out. Can you please help
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George Williams
(@GeorgeWistler) reported
Your tube WiFi is so bad @VodafoneUK I’d recommend you disband the whole operation. Sad to think people are spending time working on it. Close it down, entirely.
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Jude moore
(@JudeMoore_) reported
I’ve got to tell ya now @VodafoneUK is actually the poorest services I’ve ever come across there customers service don’t even no them selfs what there talking about. Wow ....
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Dipti Patel
(@DiptiPatel82) reported
@VodafoneUK Someone fraudulently changed all details on my account, then When i added an additional service to my account they change the account holder. I have been with them for over 15 years and telling me i can not discuss my account over the phone and need to go in store.
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Steve Faber
(@stevenmfaber) reported
@VodafoneUK what is going on today? Phone line cancelled, fraudulent changes in my account, can’t get through to speak to a person / NOT a happy customer!
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Nicholas Sigley
(@sigo001) reported
@VodafoneUK I've never had such unreliabile as yours. Speed is fine as it states but it drops at least 3 times a day for no reason.
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The Booby
(@BoobyMcCririck) reported
Good Morning @VodafoneUK You say you have activated wifi calling on my phone. Still not working for 5days! I cannot make / receive calls inside Your 191 does nit recognise my number- but @VodafoneUK billing does???
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Shaun Maxwell
(@ShaunMa69762058) reported
@VodafoneUK What's the point the customer service is a disgrace
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paul brown
(@pbrown1875) reported
@VodafoneIT @VodafoneUK you get Given a new phone as previous one faulty and this one is faulty too but you need to leave me without a phone to look at it even though its 9days old, why is customer service so bad happy to take money but not deal with issues
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Mark Chadwick
(@mark9976) reported
@VodafoneUK I can’t connect to 5g and can’t get help from the app as I need a full sim disconnection reconnection