Vodafone

Vodafone Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU2 and GU4.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Guildford, Surrey, England 10/08/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent Vodafone outage reports came from the following cities: Walton-on-Thames, Guildford, Addlestone, Godalming and Aldershot.

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City Problem Type Report Time
United KingdomWalton-on-Thames Wi-fi
United KingdomGuildford Phone
United KingdomAddlestone Internet
United KingdomGuildford Internet
United KingdomGuildford Internet
United KingdomGodalming Total Blackout

Community Discussion

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Vodafone Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • AngusIrvine1 Angus Irvine (@AngusIrvine1) reported from Ewhurst, England

    Hi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars

  • madcyclist1 mad cyclists (@madcyclist1) reported from Hindhead, England

    @VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice

  • madcyclist1 mad cyclists (@madcyclist1) reported from Hindhead, England

    @VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • AngusIrvine1 Angus Irvine (@AngusIrvine1) reported from Ewhurst, England

    @VodafoneUK The truth is that you don’t help

  • RedUKacion Raúl Ram 🇨🇱🇬🇧 (@RedUKacion) reported from Godalming, England

    @VodafoneUK can you just sort out your terrible to none data connection from Havant to London through Guildford. It is shocking that on these 90 minutes on a train I can't even check my email. Thank you @SW_Help for having a sort of decent WiFi on board.

  • tip4profit Rob Parslow (@tip4profit) reported from Bisley, England

    @VodafoneUK waiting in for new phone, now told delivery is tomorrow when assured it was for today, can you help as unable to speak to a person on line other than robot

  • AngusIrvine1 Angus Irvine (@AngusIrvine1) reported from Ewhurst, England

    The level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem

  • Jason_Leaman ∞ Jason ∞ (@Jason_Leaman) reported from Hindhead, England

    @VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.

  • AngusIrvine1 Angus Irvine (@AngusIrvine1) reported from Ewhurst, England

    One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

  • matt_michell Matt Michell 🎃👻 (@matt_michell) reported from Horsham, England

    @VodafoneUK hello, I've had absolutely no signal in Horsham all night for some reason? My phone bill was paid recently. It's really making work a struggle as a deliveroo driver tonight.

  • tip4profit Rob Parslow (@tip4profit) reported from Bisley, England

    @Acko1963 @VodafoneUK Managed to speak to someone, used the words unhappy with service when prompted!

  • Biggers1977 Alexander Bignell (@Biggers1977) reported from Yateley, England

    @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

  • the_dolans Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • batmanintheming Ian (@batmanintheming) reported from Godalming, England

    @VodafoneUK It has not been the service that we were expecting

  • MartinGreenbank Martin Greenbank (@MartinGreenbank) reported from Guildford, England

    @VodafoneUK how do I check if you have a broadband outage in my area GU1 2

  • georgiaxfleming gee (@georgiaxfleming) reported from Blackwater, England

    @VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • galuhrarasanti Galuh Rarasanti (@galuhrarasanti) reported

    Hey @VodafoneUK I hope I could get my issue solved when I call tomorrow as advised. It’s odd to get a bill of broadband service when you don’t even have the service in the area.

  • djgregburnett Greg Burnett (@djgregburnett) reported

    Day 18 of no home broadband @VodafoneUK - been promised that it would be fixed 10x over, and still nothing. Then when being asked to speak to a manager, he told me that “I’ve experienced the same issues here in Egypt” WHAT!?

  • rgbcosmiclatte Hannah.exe (@rgbcosmiclatte) reported

    Hi @VodafoneUK my internet is not working again. Last time this happened we spent hours being told this was our fault, despite it being your fault. Is the network down again?

  • Leapingpink Nic (@Leapingpink) reported

    @VodafoneUK Hi I responded to the last message via DM and I haven’t had a response. Can you help? Thanks

  • DaveLilyWhite Dave White (@DaveLilyWhite) reported

    @VodafoneUK There seems to be issues with your Data & Signal in BA16 (Street Somerset) please advise.

  • StevenLynn87 Steven Lynn (@StevenLynn87) reported

    @VodafoneUK Pointless telling you, won’t make much of a difference. I’m just making people aware of the poor quality of service I’ve experienced.

  • ditzyfluff ditzy pomeranian (@ditzyfluff) reported

    @VodafoneUK If you'd have replied sooner, that may have helped. But the five hours you ignored me did not help. And you still haven't answered the question as to whether you even make these types of phone calls.

  • StevenLynn87 Steven Lynn (@StevenLynn87) reported

    @VodafoneUK worst support service going. Over 12 years of being a customer as well, and the support I have received to has been rubbish.

  • carlaaagnew Carla Agnew (@carlaaagnew) reported

    @VodafoneUK I've been trying to get my bill sorted from I upgraded. I've lost count with how many people I've spoken too and everytime I'm advised that the bill is corrected. Yet the next month the same thing happens and I'm over charged! Also no update to my complaint?!

  • moey2 Jo Cullen (@moey2) reported

    @VodafoneUK @VodafoneGroup They did. And it wasn’t anywhere as good as I can get through Carphobe warehouse. Nowhere close. Even with your network.