Vodafone Outage in Guildford, Surrey, England

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Vodafone problems in the last 24 hours in Guildford, England

Vodafone Outage Chart in Guildford, Surrey, England

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Most Reported Problems:

Internet
(50.66%)
Phone
(35.88%)
Wi-fi
(6.86%)
Total Blackout
(4.49%)
E-mail
(1.58%)
TV
(.53%)

Vodafone Outage Map Near Guildford, Surrey, England

The most recent outage reports and issues originated from Horsham, Guildford, Hindhead, Farnborough, Haslemere, Camberley, Leatherhead, Woking, Surbiton, Cranleigh and Esher.

Horsham Phone
Hindhead Internet
Farnborough Internet
Haslemere Phone
Farnborough Phone
Haslemere Total Blackout

Vodafone in Guildford, England Comments

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Vodafone Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:
  • filace Jon Fautley (@filace) reported from Guildford, England

    @g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England

    @VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

  • moulouanne Sara Eloquin (@moulouanne) reported from Horsham, England

    @VodafoneUK Please demonstrate your Customer care by sharing your research into the safety of this technology. Lloyd’s clearly think it’s unsafe as they will not insure against 5G health complaints.

  • chrisquarterz Chris Quartermain (@chrisquarterz) reported from Godalming, England

    @VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.

  • A1Ninja Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

  • SJH_Photography Simon Harvey (@SJH_Photography) reported from Addlestone, England

    @VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

  • paulwogel PAUL WOGEL Snr (@paulwogel) reported from Sandhurst, England

    @Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @VodafoneUK @dazzer2103 Ditch them mate pathetic service

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Seems @VodafoneUK have time for happy customers but not to resolve their **** ups

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @SGall78 @VodafoneUK Just cancel, their service is shit

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Once again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Dear @VodafoneUK please stop ignoring me while you answer other easier problems. You messed up my order and your customer service team didn't phone me back when they said they would.

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @VodafoneUK @blagmasterg Don't do it, service terrible. They keep ignoring me instead of replying to help me after messing up my order

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Absolutely pathetic from @VodafoneUK They **** up my order and apparently I have to be passed from pillar to post to fox their mistake. Worse they tell me I will be phoned in a 30 minute window and don't, so ****** off

  • firetroll98 iain (@firetroll98) reported from Crowthorne, England

    Same issue - all morning! In the Home Counties. @VodafoneUK miss sold at store, lied about contract, no chance of a customer refund - still the music on hold is pleasant 😐

  • joepublic99 JoePublic ❄️ #FBPE (@joepublic99) reported from Horsham, England

    Dear @VodafoneUK why would I change my broadband to you when you can’t even deliver a consistently reliable mobile phone signal to flipping Horsham. No chance.

  • Philswell Phil Elwell (@Philswell) reported from Horsham, England

    @HollieRMusic @VodafoneUK Problem with @VodafoneUK is that it is such a large organisation with so many subscribers that the wall don’t give a damn about the individual. If you were tweeting as one of the largest customers, like the NHS they might care. #flawedcustomerservice

  • bourne2befit Bourne2BeFit (@bourne2befit) reported from Esher, England

    @VodafoneUK Please get real. it is simply not possible to use 1gb every 3 mins on iPhone without it burning up. Obv bug in system but Vodafone refusing to help. 20GB data used in 1 hour!!!! #badservice #vodafonedonotcare #fedup

  • bourne2befit Bourne2BeFit (@bourne2befit) reported from Esher, England

    @VodafoneUK SERIOUSLY UNIMPRESSED. Terrible customer service. Son’s phone had 20GB data used in 1hr at 11pm last night. Called help desk 1 hour. Waited call back 1 hour. Still not resolved. 29GB usage not possible. Need resolution NOW #terrible #ripoff #avoidvodafone #pleasehelp

  • joepublic99 JoePublic ❄️ #FBPE (@joepublic99) reported from Horsham, England

    @VodafoneUK I run a business in Horsham and we made the fatal mistake of choosing you as part of our communications strategy. Just so you are aware your coverage in Horsham is so ******* atrocious that we will cancel all our contracts with you ASAP. You are a hindrance not a help

  • Kaysey__OMalley Kaysey O'Malley (@Kaysey__OMalley) reported from Dorking, England

    @VodafoneUK not sure what doing a sim swap on my apple watch S4 is going to do but if it hasn't worked before its not going to magically get the sim activated but then again it will be over 5 weeks since launch at you don't have a fix 🙃🙃🙃 @BBCWatchdog @Telegraph

  • speskett Steven Peskett (@speskett) reported from Warnham, England

    @VodafoneUK I completed your text message survey. Not that it’ll change anything. Same old Vodafone, same old poor customer service.

  • speskett Steven Peskett (@speskett) reported from Warnham, England

    @VodafoneUK How you are still in business is beyond me. I guess it’s stupid people like me who are loyal. Why do I do it to myself. Simply awful!! #vodafone #thepits #customerservicefail

  • speskett Steven Peskett (@speskett) reported from Warnham, England

    @VodafoneUK Simply the worst. Issues with pricing and being offered one hung and then not fulfilling your promises and now after changing my schedule to accommodate your delivery it’s now out of stock. I wish I had left when I had the chance! #awfulcustomerservice

  • speskett Steven Peskett (@speskett) reported from Warnham, England

    @VodafoneUK I simply do not understand how your customer service skills can be so bad. For a company as big as yourselves why is it such a hassle dealing with you. #witsend #whyiseverythingsohard

  • jeannyfurrr Jen DS (@jeannyfurrr) reported from Guildford, England

    @VodafoneUK @VodafoneUKComms @VodafoneGroup why is 4G not working today? What’s happening??

  • OilOfAJ Andrew Johnston (@OilOfAJ) reported from Sandhurst, England

    @VodafoneUK you amaze me how you remain in business when you seem to completely screw everything up and have zero customer service ability to resolve anything!! #jokers #thieves #wastingmylifetalkingtoyou #AVOID

  • Jonny_Keels Jonathan Keeling (@Jonny_Keels) reported from Sunningdale, England

    @VodafoneUK No option on browser. This is a complete waste of time. Customer journey is awful and confusing...

  • ejwwest James West (@ejwwest) reported from Sandhurst, England

    @bernardjenkin @tnewtondunn @VodafoneUK The problem will come when some operators offer cheaper UK only contracts and cream away business from the operators that offer the full roaming contracts. They’ll then be forced to remove it or make it optional to keep market share.

  • itorjames Itor (@itorjames) reported from Bisley, England

    @andrew_roberts_ @matthewskipsey @swtrains_watch @SW_Help @EE @VodafoneUK @transportgovuk @margot_james_mp Same. It’s terrible unless the train is empty. Why it wasn’t specified for overcrowded trains (since they are and have been the norm for a while) is beyond me.

  • josh_the_tech Josh Hancock (@josh_the_tech) reported from Woking, England

    @VodafoneUK That’s fine, that’s why I at’d plusnet help’s Twitter Account.

  • cliffglaurious CLIFF gLAURIous ⚒??✌ (@cliffglaurious) reported from Farnborough, England

    @VodafoneUK So you have an advert showing a mob phone working in an underground car park, yet my phone loses signal when I walk into my kitchen! In actual fact my phone loses signal in every room except the living room! Wtf is going on?

  • pepperpotherbs Pepperpot Nursery (@pepperpotherbs) reported from Milford, England

    So @VodafoneUK after a month of problems, seemingly resolved, today you take a direct debit for £987.85!

  • josh_the_tech Josh Hancock (@josh_the_tech) reported from Woking, England

    @VodafoneUK Hi, is there an issue with Broadband in the GU22 area? I’ve restarted the router a few times but it won’t establish a connection to the internet.

  • bakingtart Samantha Sinclair (@bakingtart) reported from Guildford, England

    Wow @VodafoneUK LOVE GETTING CALLS FROM YOUR SALES PEOPLE WHO ARE RUDE THEN PUT THE PHONE DOWN. Maybe you should explain to your sales people that they are calling OUR business phones and that they get no where by being rude and are no credit to your business. #fuming

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:
  • Anisha12 Anisha Kothari (@Anisha12) reported

    @VodafoneUK painful customer experience for a company I've recommended for ages!

  • Anisha12 Anisha Kothari (@Anisha12) reported

    @VodafoneUK 3 months of back and fourth + over 50 hours on the phone to tobi/cust. care ignored emails, formal complaint and SAR req. False promises by 4 individuals, no "promotional samsung watch" + more issues. Nada sorted, just yelled at and hung up on by Sanket - rude Manager

  • wwideimports Worldwideimports (@wwideimports) reported

    @VodafoneUK for a full week I have been messed about with this Apple Watch spoke to about 50 different people even there customer relations don’t have an idea how to get my esim data to work on this Apple Watch 5s and all I get excuse after excuse I think Vodafone wants to lose customers

  • wwideimports Worldwideimports (@wwideimports) reported

    @VodafoneUK for a full week I have been messed about with this Apple Watch spoke to about 50 different people even there customer relations don’t have any idea how to get my esim data to work on this Apple Watch 5s and all I get excuse after excuse I think Vodafone wants to lose customers

  • leewiley1982 Lee (@leewiley1982) reported

    @VodafoneUK I’m at a loss now as I’m getting no response from your DM’s on here and your call centre continually fail to address the issue - I’ve just DM’d you again; pls prove that customer service is still as important as taking money!

  • wwideimports Worldwideimports (@wwideimports) reported

    @VodafoneUK for a full week I have been messed about with this Apple Watch spoke to about 50 different people even there customer relations to get my esim data to work on this Apple Watch 5s and all I get excuse after excuse I think Vodafone wants to lose customers

  • CODonnell_86 Chris (@CODonnell_86) reported

    @CPWTweets Service has been shocking from @CPWTweets ! Your call centre for customer services couldn’t even grasp the issue! Embarrassing. Fortunately, I called @VodafoneUK & Jack in customer services was superb. Exceptional service and my issue resolved. Vodafone ✅ Carphone Warehouse ❌

  • Samisthebest Sam Knight (@Samisthebest) reported

    I bought an internet dongle from @ee and the in store experience meant the rolling contract went a a little awry. However! Their customer service to help rectify has been brilliant and put my usual provider @VodafoneUK to shame!

  • Courselayer @Courselayer (@Courselayer) reported

    @notebook1983 @Benthebookie @VodafoneUK Worst customer experience of my life @Vodafone

  • Caine2011 David Marshall (@Caine2011) reported

    @VodafoneUK worse customer service ever. Signed up to a contract for two phones, one for me and one for the wife, and agreed the price over the phone with a Vodafone rep. Text through today with a massive bill and the monthly contract price was not as agreed. #ripoff #theft