Vodafone Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent Vodafone outage reports came from the following cities: Esher, Woking, Cranleigh, Sunningdale, Guildford, West Byfleet and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Esher |
Phone | |
| Woking |
Phone | |
| Cranleigh |
Phone | |
| Sunningdale |
Internet | |
| Guildford |
Internet | |
| Guildford |
Internet |
Community Discussion
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Vodafone Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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CRAGGY
(@cragstaar) reported
from
Haslemere, England
Just got a text from @VodafoneUK to say in line with “inflation” my contract will be going up 2.5% ... again You would think they would just freeze increases in the midst of a global pandemic where communication is more vital than ever. You just lost a future customer.
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The Volunteer
(@Rescue_999) reported
from
Camberley, England
@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
Hi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
@VodafoneUK The truth is that you don’t help
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Sara Eloquin
(@moulouanne) reported
from
Horsham, England
@VodafoneUK Please demonstrate your Customer care by sharing your research into the safety of this technology. Lloyd’s clearly think it’s unsafe as they will not insure against 5G health complaints.
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
The level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out
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Lindsay Wilson
(@mrsljwilson) reported
from
Bradford, England
@VodafoneUK providing terrible customer service and inducing angina attacks since 1985. Just hit the 2 hour mark, back on hold again, think he’s gone to make a brew now. #topnotchcustomerservice #happytohelp
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Eden 🍋
(@x_edentheodorou) reported
from
Southend-on-Sea, England
@VodafoneUK @LewisHamilton Probably still won’t get signal anywhere though 👀
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Danielle 🖤
(@_DanielleTeresa) reported
from
Hamilton, Scotland
@VodafoneUK Not the Vodafone app , apps in general. Turns out they were all down.
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Lisa B
(@miraclegirl1974) reported
from
Glasgow, Scotland
@VodafoneIN @arushibajaj96 Strange coincidence that all 3rd party providers go down at the same time but @VodafoneUK is still working and providing a full service to its customers 🤔 #passtheblame #liars #bull
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Josh Parry
(@joshparry) reported
from
Liverpool, England
@Ryan_pulford @VodafoneUK I JUST WANT GOOD CUSTOMER SERVICE AND NOT LIES
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early
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Haley
(@hlyttle1) reported
from
Cowdenbeath, Scotland
@VodafoneUK advertising 5G yet I haven’t had access to 3 or 4G since 3.30am and no one can ‘find a problem’ 😑😑😑
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Peter Clarke
(@PedroClarke1) reported
from
Sheringham, England
@Ker_Anderson @jfswarbrick @benwood @VodafoneUK @Xiaomi @Qualcomm @VodafoneGroup @shauncollins @kestermann @AD_couk @geoffblaber @XiaomiUK Rooting it and using Network Signal Guru would work!
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Marco Di Vito
(@MDivito81) reported
from
Kirkliston, Scotland
@VodafoneUK Other people on Vodafone having the same issues. Initially thought it was myself and my wife but it appears there is many more in the village