Vodafone Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Guildford come from postal codes GU1.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Vodafone
Vodafone is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, Horsham, Sandhurst, Surbiton, Ash Vale, Farnham and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Horsham |
Wi-fi | |
| Guildford |
Internet | |
| Sandhurst |
Phone | |
| Sandhurst |
Phone | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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Rob Parslow
(@tip4profit) reported
from
Bisley, England
@VodafoneUK waiting in for new phone, now told delivery is tomorrow when assured it was for today, can you help as unable to speak to a person on line other than robot
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
@VodafoneUK The truth is that you don’t help
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Lee
(@Leepearce23774) reported
from
West Molesey, England
@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Raúl Ram 🇨🇱🇬🇧
(@RedUKacion) reported
from
Godalming, England
@VodafoneUK can you just sort out your terrible to none data connection from Havant to London through Guildford. It is shocking that on these 90 minutes on a train I can't even check my email. Thank you @SW_Help for having a sort of decent WiFi on board.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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Steve Hill
(@smkh777) reported
from
Rudgwick, England
Hi @VodafoneUK sim only upgrade options not showing only phone upgrades. Technical problem your side? How do I resolve? #vodaphone #simonly
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
The level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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Steve Hill
(@smkh777) reported
from
Rudgwick, England
@VodafoneUK Thanks @VodafoneUK but as soon as i log in as existing customer you either get ‘buy as additional plan’ or upgrade with a new phone. I just want to replace my current contract with SIM only. It might not be what you want me to do but it’s my preference and can’t do #vodaphoneuk
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Ian
(@batmanintheming) reported
from
Godalming, England
@VodafoneUK It has not been the service that we were expecting
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Rob Parslow
(@tip4profit) reported
from
Bisley, England
@Acko1963 @VodafoneUK Managed to speak to someone, used the words unhappy with service when prompted!
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Matt Michell 🎃👻
(@matt_michell) reported
from
Horsham, England
@VodafoneUK hello, I've had absolutely no signal in Horsham all night for some reason? My phone bill was paid recently. It's really making work a struggle as a deliveroo driver tonight.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Law
(@RichardLaw1986) reported
@VodafoneUK no home broadband in S65 Rotherham. App saying no faults but yet all devices say connected but not Internet. Mobile signal is weak too
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Onedanevans
(@onedanevans) reported
@VodafoneUK 2 weeks now since our supposed activation date for Vodafone home broadband. To be told you are sending an engineer out on the 20/2 is quite frankly disgusting customer service!
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Luke Nelson
(@luc122c) reported
@RichardLaw1986 @VodafoneUK Same problem in FY5. ONT is connected but no internet connectivity. The checker didn’t detect any problems, sent me to the live chat but no agents are available! @VodafoneUK are you having broadband issues?
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Gill
(@gillburton) reported
@VodafoneUK my internet has gone down but your diagnostics say nothing is wrong? Is this a broader outage?
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Kellz
(@kellyhuck) reported
@VodafoneUK @Proudy31589 Same problem here LA23 area? Mines down
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LB 🏴
(@buckyboy73) reported
@VodafoneUK is there a problem with mobile data coverage in London today??
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DW
(@DavidS_White) reported
@VodafoneUK Sorry James - nothing personal you understand but I’d rather keep things public. What a sordid company Vodafone have become. I felt compelled to close the account after 3 weeks because Vodafone wouldn’provide a contact number for support when I needed it
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The Audio Guest
(@AudioGuest) reported
Looks like I’m not alone with Vodafone going down in the U.K. today- makes WFH a pain @VodafoneUK what’s the plan??
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H
(@HMBoxingBlogs) reported
@VodafoneUK can you please help me? I have DM’d.
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SINGH XRP
(@SinghXrp) reported
@VodafoneUK Very poor customer service. I made network complaints about the dead zone. No action. EE is the best.