Vodafone Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU2.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, Farnham, Walton-on-Thames, Addlestone and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Farnham |
Phone | |
| Guildford |
Internet | |
| Walton-on-Thames |
Wi-fi | |
| Guildford |
Phone | |
| Addlestone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Rob Parslow
(@tip4profit) reported
from
Bisley, England
@VodafoneUK waiting in for new phone, now told delivery is tomorrow when assured it was for today, can you help as unable to speak to a person on line other than robot
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
@VodafoneUK The truth is that you don’t help
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
The level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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The Volunteer
(@Rescue_999) reported
from
Camberley, England
@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
Hi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Rob Parslow
(@tip4profit) reported
from
Bisley, England
@Acko1963 @VodafoneUK Managed to speak to someone, used the words unhappy with service when prompted!
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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Lee
(@Leepearce23774) reported
from
West Molesey, England
@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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Ian
(@batmanintheming) reported
from
Godalming, England
@VodafoneUK It has not been the service that we were expecting
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Matt Michell 🎃👻
(@matt_michell) reported
from
Horsham, England
@VodafoneUK hello, I've had absolutely no signal in Horsham all night for some reason? My phone bill was paid recently. It's really making work a struggle as a deliveroo driver tonight.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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FBPE 🇪🇺🇪🇺
(@FBPELovetheEU) reported
@VodafoneUK - why are your services so poor when all I want to do is add my sons mobile number and account to me? #shocking!
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David Hay
(@DavidHay17) reported
@VodafoneUK thanks for cutting my phone off so I cannot remove the spending cap you put on the phone which I did not ask for, diabolical service I am now abroad with no phone
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KHADIJA
(@_itskhadijaa) reported
@VodafoneUK can you help with an issue accessing Very Me code?
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Artbox21
(@Artbox21nft) reported
@VodafoneUK never get to speak to anyone who can speak English all scam centres set up in Asia to try scam you
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Lyca Mobile UK
(@LycamobileUK) reported
@ArmanTek10 @Burakiosaurus @VodafoneUK 2)calling our customer service on 322. 3)or help us with the below mentioned verification details in DIRECT MESSAGE (Private Channel) to check and transferring the number. New Lycamobile number: New Lycamobile Sim card number (19-digit number on back side of the SIM card):
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James Bilham
(@jbillers) reported
I think @VodafoneUK must have the worst customer service/journey I have ever experienced. It's just terrible. Forced to use chat bots/online chat that simply doesn't have the ability to discuss/handle my specific problem. Beyond 😡
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Emma Essex
(@EmmaEssex) reported
@VodafoneUK I have just spoken with Lauren. She needs a raise. I've been trying for so long to actually have someone help me & she couldn't have been nicer or more helpful. She could teach the rest how to deal with customers the correct way. Also Tran for actually setting it up!
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BirselMcCaleb
(@Birselmccaleb) reported
Take a day off and spend 3hrs on the phone to sort out a simple issue with .@VodafoneUK when they admitted selling me a product at a certain price then doubling the amount on the bill. Zero customer care. Going to take this up with #FCA #avoidvodafone
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Lyca Mobile UK
(@LycamobileUK) reported
@ArmanTek10 @Burakiosaurus @VodafoneUK Dear Atilla, Thank you for bringing this to our attention. Please accept our apologies for the delay involved. Regarding your query, please be informed that, to transfer your existing network number to Lycamobile network, PAC number is mandatory.
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Jimbo
(@jimbobhoycfc) reported
@VodafoneUK SHOCKING CUSTOMER SERVICE! DONT BELIEVE A WORD THEY SAY!! ACCEPT A DIRECT DEBIT AND CANCEL STRAIGHT AWAY!!! OR BETTER STILL SHOP ELSEWHERE FOLK. CHRISTMAS OR NOT THEY WONT GIVE A TOSS