Vodafone outages and service status in Horsham, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Horsham, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Horsham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Horsham, England
The most recent Vodafone outage reports came from the following cities: Crawley, and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 8 days ago |
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Crawley
|
Internet | 15 days ago |
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Guildford
|
Internet | 25 days ago |
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Crawley
|
Internet | 6 months ago |
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Crawley
|
Internet | 6 months ago |
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Vodafone Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Steve Hill (@smkh777) reported from Rudgwick, EnglandHi @VodafoneUK sim only upgrade options not showing only phone upgrades. Technical problem your side? How do I resolve? #vodaphone #simonly
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owen (@ow5n) reported from Storrington, England.@CostaCoffee @VodafoneUK good one offering a free Costa when store tills are down for accepting gift cards… had to buy our drinks in Storrington!
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MAGIC3CPFC🦅❤️💙 (@MAGIC72) reported from Crawley, England@VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.
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Dan Barker (@DanPBarker) reported from Blindley Heath, England@VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.
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Florence Jeffries (@FlorenceJeffr10) reported from Lindfield, England@VodafoneUK Stop woke washing. You are pathetic. Can't you find something which will actually help people to assuage your corporate guilt?
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DCHassocks #FBPE (@dchassocks) reported from Wivelsfield Green, EnglandI wonder if its possible to have worse customer service than @VodafoneUK hanging on for 20+ minutes, no broadband hub delivered but paying for it nevertheless!
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Mark T (@marktikky) reported from Crawley, England@VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England@VodafoneUK service in #Crawley store is so bloody poor.....
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rob hallam (@hallam_rob) reported from Crawley, England@VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful
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Matt Michell (@matt_michell) reported from Southwater, England@VodafoneUK I paid my phone bill a few days ago, I can see the money has gone out from my account to Vodafone but I've been receiving texts saying it's still due. When I call support it keeps trying to make me pay the bill again. Is there anyone I can speak to about this?
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JoJo Newman (@JoJoNewman) reported from Cowfold, England@VodafoneUK complete signal outage in RH13 8 area. Are you aware?
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rob hallam (@hallam_rob) reported from Crawley, England@VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone
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Dan Barker (@DanPBarker) reported from Blindley Heath, England@VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?
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Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England@VodafoneUK @chiekoarts2020 I can't connect to Broadband. Is there a problem?
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Simon Fenton (@simon_d_fenton) reported from Hassocks, England@VodafoneUK Also, this was added to our accounts when? We haven’t just got new accounts. And we’ve never had a text to say we’ve been protected from anything. Any of us.
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May Rene Joseph (@MzMayRene) reported from Guildford, EnglandNo joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz
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Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England@VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻
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Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, EnglandCan someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....
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Terry Bennett (@terrybennett671) reported from Crawley, England@mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal
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Martin Greenbank (@MartinGreenbank) reported from Guildford, England@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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skarabrae (@skarabrae580129) reported@carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.
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Rodney Marlow (@misterex65) reported@NileGardiner @VodafoneUK They are giving them to charity you thick ****
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedAnother day fighting with @VodafoneUK to get a constant 4G signal. Why are these phone comp allowed to provide such a poor service and still charge for it @Ofcom
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Charles Chadderton🏴 (@CharlieChaddy) reported@ZiaYusufUK Shut @VodafoneUK down. Nobody needs them.
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Brianlfc0210 (@brianlfc0210) reported@VodafoneUK Trying to report a stolen phone out of hours and your silly answering service keeps telling me your offices are closed. I know they are closed thats why im trying to ring the out of office number
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ToonCoin🇬🇧 (@ToonCoyne) reported@VodafoneUK my payment rate goes up so you can give people sim cards and free airime that may be here to kill me? I've been a customer since a phone had external aerials. Guess what tell that clown in charge to **** off. As soon as I have time, Bye everyone I know will be told
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RubenHaramorim (@RubenHaramorim) reportedHow ******** can your 4g coverage be this dog **** in 2026 @VodafoneUK
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Or Sassur (@Orsassur2) reported@VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.
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Dave (@davegarryfish) reportedOn a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish