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Vodafone outages and service status in Horsham, England

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  • Vodafone generated 0 outage signals in the last 24 hours around Horsham, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Vodafone Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • AngusIrvine1
    Angus Irvine (@AngusIrvine1) reported from Ewhurst, England

    @VodafoneUK The truth is that you don’t help

  • AngusIrvine1
    Angus Irvine (@AngusIrvine1) reported from Ewhurst, England

    The level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem

  • AngusIrvine1
    Angus Irvine (@AngusIrvine1) reported from Ewhurst, England

    One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?

  • MzMayRene
    May Rene Joseph (@MzMayRene) reported from Guildford, England

    No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

  • KR_SurreyMirror
    SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.

  • AutyWarriorMum
    Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Can someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....

  • DanPBarker
    Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?

  • JoJoNewman
    JoJo Newman (@JoJoNewman) reported from Cowfold, England

    @VodafoneUK signal has been out all day in Cowfold, RH13 8 area. Any ideas??

  • colin_maddocks
    ©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲 (@colin_maddocks) reported from Crawley, England

    Apparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!

  • matt_michell
    Matt Michell (@matt_michell) reported from Southwater, England

    @VodafoneUK I paid my phone bill a few days ago, I can see the money has gone out from my account to Vodafone but I've been receiving texts saying it's still due. When I call support it keeps trying to make me pay the bill again. Is there anyone I can speak to about this?

  • SteveAlliston
    Steve Alliston (@SteveAlliston) reported from Crawley, England

    Another hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.

  • filace
    Jon Fautley (@filace) reported from Guildford, England

    @g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.

  • KR_SurreyMirror
    SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @VodafoneUK service in #Crawley store is so bloody poor.....

  • hallam_rob
    rob hallam (@hallam_rob) reported from Crawley, England

    @VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone

  • TravelGxng
    Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK @chiekoarts2020 I can't connect to Broadband. Is there a problem?

  • MAGIC72
    MAGIC3CPFC🦅❤️💙 (@MAGIC72) reported from Crawley, England

    @VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.

  • ZacharyStarr27
    Cabin Crew Zach (@ZacharyStarr27) reported from Henfield, England

    @VodafoneUK A credit was meant to be added to my last 2 bills for a error on your part which has not happened and I can't get hold of anyone to rectify Now having to complain about my complaint 🙄

  • smkh777
    Steve Hill (@smkh777) reported from Rudgwick, England

    @VodafoneUK Thanks @VodafoneUK but as soon as i log in as existing customer you either get ‘buy as additional plan’ or upgrade with a new phone. I just want to replace my current contract with SIM only. It might not be what you want me to do but it’s my preference and can’t do #vodaphoneuk

  • AngusIrvine1
    Angus Irvine (@AngusIrvine1) reported from Ewhurst, England

    Hi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars

  • terrybennett671
    Terry Bennett (@terrybennett671) reported from Crawley, England

    @mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • harris_hamer
    Lee Harris-hamer (@harris_hamer) reported

    @VodafoneUK is an absolute disgrace. I’ve been a customer for 20 years, I have 5 lines with for my business and pay over £200 per month, I’ve had no phone network for over 5 days, beeen to the shop twice, an excess of over 8 hours rining customer service 1)

  • tonyfraser24
    tt (@tonyfraser24) reported

    @VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled

  • its_just_el_
    El ⛅️ (@its_just_el_) reported

    @VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot

  • ___NF___O_O
    not fred (@___NF___O_O) reported

    @VodafoneUK broadband down plz fix

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • justin_arnold
    Justin Arnold (@justin_arnold) reported

    After 25+ years with @VodafoneUK ,I’ve finally realised customer loyalty means very little. Endless emails about “valuing customers” and the rewards programme, yet after applying for multiple events and offers over the years I’ve received absolutely nothing… NOTHING.

  • ism_or_phobe
    Benno (@ism_or_phobe) reported

    Bought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous

  • tara1966
    🍀 Tara 🐢 (@tara1966) reported

    Hi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.

  • MagivaMark
    MagivaMark (@MagivaMark) reported

    @VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.

  • harris_hamer
    Lee Harris-hamer (@harris_hamer) reported

    @vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.