Vodafone outages and service status in Horsham, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Horsham, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Horsham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Horsham, England
The most recent Vodafone outage reports came from the following cities: Crawley, and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 19 days ago |
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Crawley
|
Internet | 27 days ago |
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Guildford
|
Internet | 1 month ago |
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Crawley
|
Internet | 6 months ago |
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Crawley
|
Internet | 6 months ago |
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Vodafone Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Dan Barker (@DanPBarker) reported from Blindley Heath, England@VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.
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rob hallam (@hallam_rob) reported from Crawley, England@VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, England@VodafoneUK The truth is that you don’t help
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DCHassocks #FBPE (@dchassocks) reported from Wivelsfield Green, EnglandI wonder if its possible to have worse customer service than @VodafoneUK hanging on for 20+ minutes, no broadband hub delivered but paying for it nevertheless!
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Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, EnglandCan someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....
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Sara Eloquin (@moulouanne) reported from Horsham, England@VodafoneUK Please demonstrate your Customer care by sharing your research into the safety of this technology. Lloyd’s clearly think it’s unsafe as they will not insure against 5G health complaints.
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owen (@ow5n) reported from Storrington, England.@CostaCoffee @VodafoneUK good one offering a free Costa when store tills are down for accepting gift cards… had to buy our drinks in Storrington!
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Chris McGonigall 😷💉 💙💚🧡 (@chrisMcG4) reported from Crawley, England@HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England@VodafoneUK service in #Crawley store is so bloody poor.....
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Mark T (@marktikky) reported from Crawley, England@VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄
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Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England@VodafoneUK Broadband down since late last night, is there a problem?
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Cabin Crew Zach (@ZacharyStarr27) reported from Henfield, England@VodafoneUK What's going on today! Live chat keeps saying down and automated privacy message just stuck on loop!!!
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Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England@VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻
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JoJo Newman (@JoJoNewman) reported from Cowfold, England@VodafoneUK signal has been out all day in Cowfold, RH13 8 area. Any ideas??
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, EnglandOne month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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JoJo Newman (@JoJoNewman) reported from Cowfold, England@VodafoneUK home broadband is down in RH13. Any ideas? 2 hours now - yes we have reset it and tried turning it off and on again
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©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲 (@colin_maddocks) reported from Crawley, EnglandApparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!
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Steve Alliston (@SteveAlliston) reported from Crawley, England@VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England@VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.
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Matt Michell 🎃👻 (@matt_michell) reported from Horsham, England@VodafoneUK hello, I've had absolutely no signal in Horsham all night for some reason? My phone bill was paid recently. It's really making work a struggle as a deliveroo driver tonight.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Brown Paper Bag (@PaperBundle) reported@VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .
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jomamp82 (@jomamp82) reported@SimonDanczuk @VodafoneUK Fully support this
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geoff (@VictorMeldrew17) reported@Lindstar24 @VodafoneUK are an abysmal, thieving mobile & internet provider who charge exorbitant rates for a very poor service. ANYONE who has an account with them should seek professional help immediately.
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CommonSensr (@CSensr81544) reportedAlready dumped @VodafoneUK I will not pay premium charges to support this action.
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GIA (@seen_less_1) reportedHi Vodafone UK. I have an LG GR500FD that is locked to Vodafone UK. The phone displays “Invalid SIM card network lock.” I am currently in Nigeria and need the Network Unlock Code (NUC/NCK). Your online NUC form and webchat aren’t working for me. @VodafoneUK
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Bill Oldfield (@billoldfield) reportedMessage for @vodafoneUK There's a total network failure in DL2 3AA for over 48 hours now. Multiple routers and phones entirely down, no data and poor phone reception. Business and home offline on a Sunday. The network checker doesn't recognise the failure.
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Paul Andrews (@vanillaweb) reported@SimonDanczuk @VodafoneUK United Kingdom • The government has paid mobile network operators for system support and rollout. Contracts totaling around £15.9 million were awarded to the UK’s four main operators to support the Emergency Alerts system for five years.
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🏴 PK 🏴 (@PedzKeenan) reportedIf @VodafoneUK ever offer you the chance to switch to an e-sim, under no circumstances accept. The service and signal is a disgrace
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AlbaGuBrath (@freewullie_lyn) reported@Iromg @VodafoneUK Found out recently that RNLI do NOT go to the rescue of Fishermen in trouble!!! Wtaf ... transport boat people but won't go to Fishermen in trouble... no more money for them
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.