Vodafone outages and service status in Crawley, England
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Problems in the last 24 hours in Crawley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Dan Barker (@DanPBarker) reported from Blindley Heath, England@VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.
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DCHassocks #FBPE (@dchassocks) reported from Wivelsfield Green, EnglandI wonder if its possible to have worse customer service than @VodafoneUK hanging on for 20+ minutes, no broadband hub delivered but paying for it nevertheless!
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Steve Alliston (@SteveAlliston) reported from Crawley, England@VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, EnglandOne month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, EnglandHi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars
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JON white hart LANE (@JonOlias1981) reported from Edenbridge, EnglandReally appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, England@VodafoneUK The truth is that you don’t help
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Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England@VodafoneUK Broadband down since late last night, is there a problem?
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mark roxburgh (@markroxy) reported from Newick, England@VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people
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Chris D. (@Hitchcockatoo) reported from Redhill, England@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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MAGIC3CPFC🦅❤️💙🦅❤️💙 (@MAGIC72) reported from Crawley, England@Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days
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Matt Michell (@matt_michell) reported from Southwater, England@VodafoneUK I paid my phone bill a few days ago, I can see the money has gone out from my account to Vodafone but I've been receiving texts saying it's still due. When I call support it keeps trying to make me pay the bill again. Is there anyone I can speak to about this?
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David Cooke (@davidcooke11) reported from Edenbridge, England@whatstusaying @VodafoneUK Cause the service is appalling
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England@VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.
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mark roxburgh (@markroxy) reported from Newick, England@VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.
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Becca Waite (@BeccaxxW) reported from Burgess Hill, England@VodafoneUK "best network" because of zero dropped calls. That's because you can't even call them. Both phones on Vodafone but keep getting the message that it's unavailable. I will not be staying with Vodafone after my contract ends in May. After being a loyal customer for years
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BB (@Asianfeet63) reported from Horley, England@VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things
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MAGIC3CPFC🦅❤️💙 (@MAGIC72) reported from Crawley, England@VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.
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Sara Eloquin (@moulouanne) reported from Horsham, England@VodafoneUK Please demonstrate your Customer care by sharing your research into the safety of this technology. Lloyd’s clearly think it’s unsafe as they will not insure against 5G health complaints.
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Steve Hill (@smkh777) reported from Rudgwick, England@VodafoneUK Thanks @VodafoneUK but as soon as i log in as existing customer you either get ‘buy as additional plan’ or upgrade with a new phone. I just want to replace my current contract with SIM only. It might not be what you want me to do but it’s my preference and can’t do #vodaphoneuk
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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C.HitchensIsGod (@YouCanThink123) reported@Ofcom @VodafoneUK have done the exact same sort of thing to me. It took me about 2 years and around 20-30 calls to cancel
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Aidan Costello (@aidan_codtello) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin have a terrible reputation and have just received a massive fine. I need to look at my broadband with them. Can't bear the thought of phoning to cancel.
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AnniHawk (@AnniHawk) reported@MichelleBeckett @SkyUK @VodafoneUK I'm sorry for your loss. I've had to go through this ghastly business three times now. The worst I had was my FiL's energy supplier, Shell. They knocked on my door a few weeks ago and I told them I'd rather sit in the dark than ever use them again.
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Martyn Moore (@martynmoore) reported@VodafoneUK The message form on your website doesn't work and your webchat operative says you have no email addresses we can contact you on. Transcripts turn to random characters when a real person takes over. How are we supposed to tell you what an awful company you are?
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Neal_in_Surrey (@MarcNeal18745) reported@MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x
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Jonny Elwyn (@jonnyelwyn) reported@VodafoneUK Your website is the worst. You've got a circular trap - Create an account funnels you to download the app - you can't login to the app, so you try to create an account which takes you to download the app. Your AI bot is the worst too. Hire some humans to help people
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jas Brown (@jzyb) reported@VodafoneUK how can someone in one of your stores change my account from personal to sole trader is beyond me. Now saying I can’t upgrade until this is changed but no one willing to sort it out. Such poor service received in store today and through chat line
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⚽️dave"DJ"beckett⚽️ (@Beck15Dave) reportedI've stopped entering the @VodafoneUK rewards as I've NEVER won a single thing.... I've been asking everywhere but nobody has ever claimed to have won. Bit bollocks really....
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Ian (@ianjeffray) reportedI'd like to know whose fault it is, either @VodafoneUK or @Apple but there's (still!) no 5G coverage along the whole east end of the A71/Livingston, and I have to MANUALLY change the phone to use 4G. Why can't it just revert to 4G rather than "5G Auto" just going to Edge? Poor.
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Cosmo (@Cosmonaut_Hill) reported@MichelleBeckett @SkyUK @VodafoneUK I had the EXACT same issue with Virgin, I had to literally refuse to get off the phone when I got through for 4 hours and basically said I'd hang up when they actually helped me. Absolutely useless customer service