Vodafone outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Dan Barker (@DanPBarker) reported 1 minute ago from Blindley Heath, England

  @VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?

• 
  Matt Michell (@matt_michell) reported 2 minutes ago from Southwater, England

  @VodafoneUK I paid my phone bill a few days ago, I can see the money has gone out from my account to Vodafone but I've been receiving texts saying it's still due. When I call support it keeps trying to make me pay the bill again. Is there anyone I can speak to about this?

• 
  Sara Eloquin (@moulouanne) reported 3 minutes ago from Horsham, England

  @VodafoneUK Please demonstrate your Customer care by sharing your research into the safety of this technology. Lloyd’s clearly think it’s unsafe as they will not insure against 5G health complaints.

• 
  JON white hart LANE (@JonOlias1981) reported 6 minutes ago from Edenbridge, England

  Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.

• 
  MAGIC3CPFC🦅❤️💙 (@MAGIC72) reported 10 minutes ago from Crawley, England

  @VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.

• 
  Travel Gxng ✈🌎🌴 (@TravelGxng) reported 13 minutes ago from Crawley, England

  @VodafoneUK @chiekoarts2020 I can't connect to Broadband. Is there a problem?

• 
  Chris McGonigall 😷💉 💙💚🧡 (@chrisMcG4) reported 15 minutes ago from Crawley, England

  @HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.

• 
  Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported 15 minutes ago from Crawley, England

  @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

• 
  David Cooke (@davidcooke11) reported 16 minutes ago from Edenbridge, England

  @whatstusaying @VodafoneUK Cause the service is appalling

• 
  DCHassocks #FBPE (@dchassocks) reported 23 minutes ago from Wivelsfield Green, England

  I wonder if its possible to have worse customer service than @VodafoneUK hanging on for 20+ minutes, no broadband hub delivered but paying for it nevertheless!

• 
  JON white hart LANE (@JonOlias1981) reported 26 minutes ago from Edenbridge, England

  @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

• 
  SurreyMirrorKirk (@KR_SurreyMirror) reported 27 minutes ago from Crawley, England

  @VodafoneUK service in #Crawley store is so bloody poor.....

• 
  Travel Gxng ✈🌎🌴 (@TravelGxng) reported 31 minutes ago from Crawley, England

  @littlemsallday @VodafoneUK Does it work right now? Mines been down since last night

• 
  Matt Michell 🎃👻 (@matt_michell) reported 38 minutes ago from Horsham, England

  @VodafoneUK hello, I've had absolutely no signal in Horsham all night for some reason? My phone bill was paid recently. It's really making work a struggle as a deliveroo driver tonight.

• 
  Dad (@OnlyOneLuff) reported 39 minutes ago from Salfords, England

  @VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋

• 
  JoJo Newman (@JoJoNewman) reported 41 minutes ago from Cowfold, England

  @VodafoneUK signal has been out all day in Cowfold, RH13 8 area. Any ideas??

• 
  Angus Irvine (@AngusIrvine1) reported 44 minutes ago from Ewhurst, England

  Hi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars

• 
  JoJo Newman (@JoJoNewman) reported 49 minutes ago from Cowfold, England

  @VodafoneUK home broadband is down in RH13. Any ideas? 2 hours now - yes we have reset it and tried turning it off and on again

• 
  rob hallam (@hallam_rob) reported 51 minutes ago from Crawley, England

  @VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful

• 
  Steve Hill (@smkh777) reported 58 minutes ago from Rudgwick, England

  @VodafoneUK Thanks @VodafoneUK but as soon as i log in as existing customer you either get ‘buy as additional plan’ or upgrade with a new phone. I just want to replace my current contract with SIM only. It might not be what you want me to do but it’s my preference and can’t do #vodaphoneuk

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony (@TonyShots71) reported 29 seconds ago

  Morning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹

• 
  maybe: diana 🌞 (@classicdiana) reported 59 seconds ago

  @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

• 
  CAR0LE (@C4R013256) reported 1 minute ago

  Hello @VodafoneUK I have lost count of the number of times I have tried to contact you today. I have been cut off each time (so not a great advertisement for your network!!)

• 
  Tim Aston (@AstonTimothy) reported 7 minutes ago

  @VodafoneUK Hi, my broadband has gone very low speed and my app will not work. Can you help?

• 
  Colin Miller (@jamieguy1975) reported 8 minutes ago

  @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 8 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Mh (@WIKMUND) reported 14 minutes ago

  @VodafoneUK why is the vodafone signal at London Waterloo sooo bad. It’s like a dial up modem. Not just today but for the last couple of years I’ve been on 5g

• 
  George Reeves (@georgereeves64) reported 17 minutes ago

  @VodafoneUK can you cut the endless waffle when we try to top up, now we have to listern to an ad before we go through the usuall crap of blah blah blah press 1 drivel drivel drivel press 1,more crap press 2 , don't you want our business? I just want to put my voucher number in.

• 
  Stevie G (@GTStevie46) reported 17 minutes ago

  @VodafoneUK bunch off shithouses u can stick the £57 we’re the sun don’t shine cancel my contract

• 
  Gill R (@thespiralquirk) reported 22 minutes ago

  Dearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄