Vodafone outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Vodafone outage reports came from the following cities: Crawley.

City	Problem Type	Report Time
Crawley	Internet	22 days ago
Crawley	Internet	29 days ago
Crawley	Internet	6 months ago
Crawley	Internet	6 months ago

Community Discussion

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Vodafone Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Si (@SiKing1243) reported 7 minutes ago from Redhill, England

  @VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!

• 
  Matt Michell (@matt_michell) reported 8 minutes ago from Southwater, England

  @VodafoneUK I paid my phone bill a few days ago, I can see the money has gone out from my account to Vodafone but I've been receiving texts saying it's still due. When I call support it keeps trying to make me pay the bill again. Is there anyone I can speak to about this?

• 
  Laura Osborne (@LauraOsborne_) reported 8 minutes ago from Westerham, England

  Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

• 
  mark roxburgh (@markroxy) reported 10 minutes ago from Newick, England

  @VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.

• 
  Mark T (@marktikky) reported 11 minutes ago from Crawley, England

  @VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄

• 
  Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported 20 minutes ago from Crawley, England

  @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

• 
  Matt Michell 🎃👻 (@matt_michell) reported 22 minutes ago from Horsham, England

  @VodafoneUK hello, I've had absolutely no signal in Horsham all night for some reason? My phone bill was paid recently. It's really making work a struggle as a deliveroo driver tonight.

• 
  𝚂h𝚊z (@NotThatShaz) reported 23 minutes ago from Godstone, England

  @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

• 
  MAGIC3CPFC🦅❤️💙 (@MAGIC72) reported 25 minutes ago from Crawley, England

  @VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.

• 
  ©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲 (@colin_maddocks) reported 27 minutes ago from Crawley, England

  Apparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!

• 
  Dad (@OnlyOneLuff) reported 30 minutes ago from Salfords, England

  @VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋

• 
  JoJo Newman (@JoJoNewman) reported 41 minutes ago from Cowfold, England

  @VodafoneUK signal has been out all day in Cowfold, RH13 8 area. Any ideas??

• 
  SurreyMirrorKirk (@KR_SurreyMirror) reported 46 minutes ago from Crawley, England

  @VodafoneUK service in #Crawley store is so bloody poor.....

• 
  Sara Eloquin (@moulouanne) reported 48 minutes ago from Horsham, England

  @VodafoneUK Please demonstrate your Customer care by sharing your research into the safety of this technology. Lloyd’s clearly think it’s unsafe as they will not insure against 5G health complaints.

• 
  SurreyMirrorKirk (@KR_SurreyMirror) reported 51 minutes ago from Crawley, England

  @VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.

• 
  Travel Gxng ✈🌎🌴 (@TravelGxng) reported 51 minutes ago from Crawley, England

  @littlemsallday @VodafoneUK Does it work right now? Mines been down since last night

• 
  Steve Hill (@smkh777) reported 53 minutes ago from Rudgwick, England

  @VodafoneUK Thanks @VodafoneUK but as soon as i log in as existing customer you either get ‘buy as additional plan’ or upgrade with a new phone. I just want to replace my current contract with SIM only. It might not be what you want me to do but it’s my preference and can’t do #vodaphoneuk

• 
  Steve Alliston (@SteveAlliston) reported 55 minutes ago from Crawley, England

  Another hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.

• 
  Angus Irvine (@AngusIrvine1) reported 58 minutes ago from Ewhurst, England

  One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?

• 
  Dan Barker (@DanPBarker) reported 59 minutes ago from Blindley Heath, England

  @VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham : A Star Wars Story 💙 (@whoisgraham) reported 6 minutes ago

  @VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍

• 
  Lucy Slater (@lucindaslater83) reported 6 minutes ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

• 
  Or Sassur (@Orsassur2) reported 11 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Quentin Stephens (@Quentin_Stephen) reported 13 minutes ago

  @VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.

• 
  Ron Harrison (@RonHarriso22498) reported 15 minutes ago

  @VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !

• 
  SendCake Films (@SendCakeFilms) reported 24 minutes ago

  @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦

• 
  Chris Ross-Lewin (@crosslewin) reported 25 minutes ago

  @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

• 
  Rodney Marlow (@misterex65) reported 25 minutes ago

  @NileGardiner @VodafoneUK They are giving them to charity you thick ****

• 
  ✮ (@Jaammyyyyyyyy) reported 25 minutes ago

  @VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet

• 
  Dafydd Gam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@Tenth_Crusader) reported 31 minutes ago

  Cancel @VodafoneUK now!!!