Vodafone outages and service status in Edenbridge, England
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- Vodafone generated 0 outage signals in the last 24 hours around Edenbridge, including 0 direct reports.
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Problems in the last 24 hours in Edenbridge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Edenbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Edenbridge, England
Latest outage, problems and issue reports in Edenbridge and nearby locations:
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Laura Osborne (@LauraOsborne_) reported from Westerham, EnglandSecond time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻
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Steve Alliston (@SteveAlliston) reported from Crawley, EnglandAnother hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.
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Mark Harrison (@SnapperHarrison) reported from Royal Tunbridge Wells, EnglandFamily of four here and the @VodafoneUK broadband has been down all day. Expecting the neighbours to call the police..
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Andrew Rickman (@Andrew_Rickman1) reported from Sutton, England@VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided
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rob hallam (@hallam_rob) reported from Crawley, England@VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone
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Jemma Hatt (@JemmaHatt) reported from Sevenoaks, England@VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.
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JON white hart LANE (@JonOlias1981) reported from Edenbridge, EnglandReally appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.
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Dan Barker (@DanPBarker) reported from Blindley Heath, England@VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?
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BB (@Asianfeet63) reported from Horley, England@VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things
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Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England@VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻
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Matt Scammels (@Matbeluca) reported from Banstead, EnglandTrying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Loz #leavealighton (@lozlis) reported from Crowborough, England@VodafoneUK sky sports mobile app stopped working any ideas...."check network coverage" on 4G so no issues with connectivity
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Terry Bennett (@terrybennett671) reported from Crawley, England@mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England@VodafoneUK service in #Crawley store is so bloody poor.....
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Dad (@OnlyOneLuff) reported from Salfords, England@VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋
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Alan Jones (@ajmensgrooming) reported from Tatsfield, EnglandHow comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice
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Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England@littlemsallday @VodafoneUK Does it work right now? Mines been down since last night
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rob hallam (@hallam_rob) reported from Crawley, England@VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England@VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Cleminson (@bazzaclem) reported@CityFibre @VodafoneUK - New Internet installed recently and really not happy. Terrible WiFi and internet speeds in the house, cant connect due to signal strength sat in my own front room. Try and get on Vodafone app and it doesn't work. How do I cancel please? #terrible
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ck (@ck2012US) reported@VodafoneUK my mums terminally ill and our recently activated home phone line doesn’t work meaning loved ones and doctors, carers and support teams can’t phone her and your tech support team are saying it is going to take 3-5 days to fix - needs fixing in next hour.
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FINGERSJOHN✌ (@jnafr) reportedWhy is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.
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AB (@bally1001) reported@reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖
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Stu 🇬🇧 (@vis_unita) reported@VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment
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RomeCarter (@RomeJoness9) reported@VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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Jess Smith (@jessicamaysmith) reported@VodafoneUK why have I constantly had no service in my area for the past 2 months??????
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BritainAnon (@BritainAnon) reported@ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.